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Best Western Hotel St Pierre, Wakefield

4.0/5  - basé sur 1030 notations.
733 Barnsley Road, WF2 6QG, Wakefield, Great Britain - Ver el mapa

Disfrute de un apacible descanso durante su estancia en Wakefield en el Best Western Hotel St Pierre. Este acogedor hotel está situado junto al centro de Wakefield, en la hermosa y galardonada localidad de Newmillerdam. Desde aquí podrá acceder a pie al parque rural de Newmillerdam y estará situado a solamente cinco minutos en auto de la mansión rural de Woolley Hall, dos enclaves perfectos para disfrutar de un día de recorridos por la zona. El hotel St. Pierre proporciona el espacio de alojamiento idóneo a poca distancia de Leeds con una excelente ubicación a solamente 30 minutos en auto de esta animada ciudad. Aquí también podrá tomar su auto para pasar el día explorando magníficos enclaves históricos como la abadía de Kirkstall, disfrutar de una terapia de compras en Trinity Leeds o de la ya mítica vida nocturna de esta ciudad, que ofrece exquisitas especialidades gastronómicas, música, bares y eventos teatrales para todos los gustos. A su vuelta al Best Western Hotel St Pierre, podrá disfrutar unas impresionantes vistas a la naturaleza de la zona desde la parte posterior del hotel y de espacios de igual belleza en el interior. Nuestro hotel permitirá a todos los huéspedes disfrutar de una exclusiva estancia adaptada a sus necesidades con un total de 54 habitaciones con diseño individualizado y baño, equipadas con televisores con pantalla plana y una confortable y elegante decoración. Dos de nuestras suites cuentan con camas con dosel, algo perfecto para aquellos huéspedes que deseen disfrutar de una lujosa estancia. A la hora de disfrutar de una cena y de agradables momentos de ocio, no deje de visitar el exclusivo restaurante Pierre y el bar de nuestro hotel. El menú a la carta se actualiza de manera regular con especialidades de temporada y también incluye los mejores productos locales, lo que le permitirá disfrutar de exclusivamente lo mejor de Yorkshire. Con una gran variedad de actividades, nuestros huéspedes podrán disfrutar del alto nivel de comodidad de uno de los hoteles más acogedores de Wakefield. En las cercanas localidades de Yorkshire podrá disfrutar de un relajante ambiente rural, al tiempo que también podrá acceder al animado ambiente de Leeds en cualquier momento que lo desee.

Best Western

Hotel St Pierre

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Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Aire acondicionado
    Aire acondicionado
  • Bar-salón
    Bar-salón
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
Basado en la opinión de 1012 huéspedes
NOTA EMITIDA
Excelente
524
Muy bueno
306
Normal
103
Malo
45
Pésimo
34
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
111
De negocios De negocios
200
En familia En familia
275
En pareja En pareja
322
En solitario En solitario
39
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Great value. Good for families with some interconnected rooms"

5
11/09/2018

We stayed here in August and had a great time. Yes the decor is a little tired but everything else was excellent. Great staff, clean & comfortable rooms, tremendous value! Maybe not for you if you crave the elegance/clinical feel of a modern/boutique hotel, but for anyone wanting good quality at a great price then this should definitely be on your list. Very good country location with Yorkshire Sculpture Park, the Mining Museum, Hepworth Gallery and various good value eateries within reasonable distances. The big plus for us was that we travelled as a couple with two children and the hotel apparently has three pairs of adjacent/adjoining rooms (i.e. a double next to a twin with internal connecting doors). This is something that we found difficult to find in other hotels but it gave us all the security, privacy and fun that we were after! Finally the breakfast was a good combination of cold buffet and hot food cooked to order, and they catered for a gluten free eater reasonably well. Very pleased!

"Dated decore"

3
11/09/2018

Staff lovely, cleanliness good, however the hotel is stuck in a time warp. very dark. Our room small and miserable. Pillows are dreadful. could not open the window enough to cool the stuffy room. Quality of the decor was poor. I suggest the painter needed to go to Spec Savers

"Excellent service and fantastic value for money"

5
10/09/2018

Good hotelExcellent breakfast and evening meal Very good value for money Secure parking I would recommend this hotel to anyone staff are good manager makes sure everyone is happy this hotel is excellent value for money and very good food

"Wedding"

4
10/09/2018

We had our wedding their on the 25th August day and night do. Mel the wedding co ordinater couldn't do enough for us to make our special day any better. Lovely surrounding for pictures. We had the honeymoon suite for two nights added BONUS. We would recommend this hotel to anyone wanting a wedding venue with lovely staff.

"Best nights sleep in months "

5
09/09/2018

I booked in for a weekend brake over 8th 9th September 2018 Staff and hospitality was second to none Clean room everything's needed Evening meal was very good and breakfast was perfect A big thank you to the manager Melanie who made my visit perfect DONT try other hotels book this one fantastic value for money and excellent service Thank you Best Western Mr johns

"Good value for money"

4
06/09/2018

This is typical of a best western. Lovely helpful people in slightly tired surrounding. The dinner in the restaurant was OK but the full english breakfast was worth praising. If I go up to the area again there is no reason why I would not stay here.

"Disabled access good"

4
30/08/2018

We stayed for 2 nights. The hotel is clean, comfortable and the staff are helpful and friendly. We have wheelchair. Disabled park and ramp next to entrance, accessible room was good with great wet room and easy transfers from chair. A bit tight in the room but manageable with some rearrangement of furniture. Breakfast was good and cooked and served to order which is so much easier than balancing plates on knees. Great location near huge lake and woodland.

"Relaxed stay"

4
27/08/2018

I stayed overnight after being at a party. The room was comfortable and the hotel had a laid back vibe (despite a large wedding party being downstairs). It's within a short walking distance of a couple of pubs and Newmillerdam itself. Worth a stay!

"Eldest Daughter's Wedding"

5
27/08/2018

My wife and I have just returned from our eldest daughters's wedding and the reception thereafter at this venue. Family and friends travelled from far and wide.From arriving Friday afternoon to leaving Monday morning the wedding and weekend was a great success. To Mel the wedding co-ordinator and staff a sincere Thank You for making sure everything went smoothly. The food throughout the weekend was excellent. Breakfast plenty of choices and well cooked. For the wedding reception out of this world. Would certainly use the Hotel St Pierre again without any second thought. Stuart Smith

"Fire Alarm going off in middle of the night"

2
26/08/2018

We stayed here Friday night. Receptionist was very friendly and efficient check in. The room was nice and beds comfortable. All was fine until 2.48 in the morning when we were rudely awoken by a very noisy bell from the fire alarm which sounded for a few seconds then went silent. Assuming a false alarm with such a short duration we put our heads down and tryed to get back to sleep. Then ring ring ring it went off again. Over the course of the next hour or so the alarm went off several times. We had an early start in the morning at 7am and went the rest of the night without getting any real sleep. The night porter who checked us out informed us the alarm was faulty and apologised for the disturbance. It turns out the fire alarm panel is about 30 years old and is in dire need of updating. I'm not sure of Best Westerns policy on a disturbed nights sleep. I have stayed at Premier Inn where the sort of thing would have been quickly resolved with a full refund. I will wait and see what Best Western have to say for themselves.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Dear John I am so sorry that you were disturbed by the fire alarm going off during your recent stay here with us. I would, however, like to be clear that you have been misinformed about the fire panel. The fire alarm is serviced and maintained on a regular basis and is not faulty. We take guests safety very seriously here at the hotel and I am sure you would appreciate being woken from your sleep if there had in fact been a real fire, these things should never be construed as a hindrance as they are in place to save lives. The main reason we occasionally have alarms that go off intermittently is when our guests tamper with the smoke detectors in their rooms, as we believe to be the cause this weekend, which shows as a fault on the panel as the loop has been broken. I cannot make apologies for the fact that our fire alarm is in full working order and it is not our policy to refund in the event of the fire alarm going off, as I say it is there to save lives and it should not be viewed as an inconvenience. However, if you are ever in the area again please contact me direct and I will assist you with your reservation.

"Good for the money"

4
25/08/2018

We stopped here for one night midweek, the room was large, clean and tidy, everything worked as it should, the staff were very friendly and offered help where they could, we asked them to book a taxi and it was no problem at all, The breakfast next morning was great, good quality and plenty of it, we didnt have an evening meal as we went to a local wedding. One small niggle was the banging doors, every time someone left a room the door would bag shut behind them, very annoying the first thing in the morning, i think its the fire door safety attachment on the door to make it close, most other hotels are the same, if i could invent something better that would shut the door quietly i would be a millionaire...lol Overall, we had a great stay and would definitely return.

"A very comfortable hotel with friendly and efficient staff"

5
20/08/2018

I have no hesitation in recommending Best Western Hotel St Pierre for excellent service with friendly and efficient staff, in an attractive location convenient for visits to Barnsley and Wakefield and surrounding South Yorkshire area.

"Location "

3
19/08/2018

Stayed for one night. Location very good. Rooms basic with tiny bathrooms. Extremely noisy, from people in corridor and from neighbouring rooms. Seems like there is a wedding on every weekend. So bar and restaurant taken over by them.

"Sunday Lunch"

4
19/08/2018

Went to a family gathering for Sunday Lunch. We were quite a large party so had to pay a deposit. It was very busy with another party of Sunday lunch diners but the staff were very organised and we didn't have long to wait for any of our courses. The food was lovely. The Yorkshire Puddings were a bit rubbery but to say how many people were dining at the same time it is only to be expected. The staff were efficient and friendly. The cost of the lunch was reasonable.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review.

"Quite the let down all things considered"

2
19/08/2018

Just home from attending and staying the night at St Pierre due to a family wedding! Firstly, Id like to say how a couple of the staff were lovely, especially Caitlin and the new starter waitress. However, what really let this hotel down was the surprise £50 deposit. Considering how many of the wedding guests were staying the night, we'd have thought somebody would've mentioned that we'd all have to pay £50 EXTRA deposit on top of the over priced rooms. You get the deposit back (sometimes, but that's yet to come) but we weren't informed which left many of us stranded in the middle of know where with little cash for the expensive bar. Also, if you're visiting remember to pay it in cash as those who pay it via card don't receive the deposit back for 10 days. The lady on reception was quite unsympathetic and kept reiterating that we'd pay it if were in the Hilton - but that's certainly not where we were. The rooms are spacious, which is awesome. However, extremely dated and needs a whole revamp! Dingy and low lit, kinda reflected a Stephan king movie or an episode of twin peaks. Rooms were clean, just take your own shampoos etc as there isn't any complimentary in the bathroom. Walls are paper thin. We were woke up at 7:30 after much banging coming from all directions but it's expected in a place like this! Wasn't all bad, was a lovely ceremony and we did all have a dance around and the food was lovely! Be very careful when getting your deposit back as unfortunately, a good majority of us had been deducted for alcohol we never bought and which we could prove as they were unsigned for which is super sketchy. Would recommend if you're there for a night and need something quick, would not recommend for a relaxing stay with value! (Picture of corridor to show how dingy it looks)

"Shocking rooms for familys"

1
19/08/2018

After spending the day here at my sisters wedding we booked a family room months ago stating it would be for 2 adults,3 children and a baby,when arriving to our room we was placed on the 3rd floor and the lift only goes to 2nd floor so we had to carry the pushchair up 2 flights of stairs to then arrive to our room for there to only be 1 double and 2 single beds!! When I went to reception to complain we wasn't offered to be moved rooms and I asked were my other child is ment to sleep and they wanted me to pay a extra £20 for a camp bed which i refused!! And told them they knew how many people it was for when it was booked and nothing got said on the phone!! The receptionist who I found very rude saw her manager who provided the camp bed for free!! They also never tell you when you book your room there's another £50 deposit to be paid which if you pay on a card can take 10 days to be returned to your bank!! £120 we paid for this room and it was very dated and basic and not a lot a room,wouldn't recommend having a wedding here if family want to stop the staff never smilied other than 1 young barman and a couple of waitresses the rest seemed quite rude,also the kettles in the same part as were the children was sleeping not in with the double bed

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I am sorry to hear that there were some issues with your booking, ans will be looking into this. Unfortunately our reception team would not have been able to offer a room change as this is our only family room.

"A lovely break away."

4
15/08/2018

We have just returned from this hotel,we only stayed the one night ,we had a back room which was quiet,the breakfast was self service so you could get what you wanted .i would recommend this hotel,and definately stay again.

"Tired Hotel, in need of redecorating."

2
14/08/2018

We stayed two nights at this hotel in August 2018. Unfortunately the hotel looked like it had not been decorated in at least 10 years. Our room was dark and dingy, with curtains hanging off the curtain rail as there was only 6 curtain hooks holding them up! They required at least 20, to hang correctly..at the cost of pence and basic housekeeping. The dining room for breakfast was a dark room without any windows and felt gloomy and oppressive. Staff were friendly and the breakfast satisfactory. The service did lack some basic finesse and could so easily be improved. Toast arrived in a rack straight onto the table, when putting this on a plate would have been more hygienic and better presented. Value paper napkins could be replaced by cotton napkins, given the laundry facilities within the hotel. The whole dining room needed a coat of paint (currently brown), to lighten the room and make it feel bright and welcoming.

"Nikolay Valchanov"

5
13/08/2018

Extremely pleasant and cozy atmosphere.Friendly staff always ready to help.The cleanliness and the arrangement of the rooms is impeccable.The service is at a high level.I'm definitely going to visit this hotel again Thanks!

"What's not to Love!!"

5
12/08/2018

I held my wedding here on 11th August 2018 and the day was amazing!! From the planning right through to the day itself ran smoothly and Melanie couldn't do enough for us. I made several changes along the way all of which Mel accomadated, even making changes and adding things on the day!! Mel knows her stuff when it comes to weddings so if you are booking, definitely listen to her and take her advice! All my guests commented on how good the day was and how nice the food was. The bar staff were really friendly and attentive remembering what most people were drinking which saves time when ordering drinks, all drinks are reasonably priced in fact cheaper than you would expect to pay at a wedding. Our rooms were clean and breakfast was lovely. The DJ literally played anything requested which is always a bonus. Great atmosphere and we will definitely be booking for any other celebrations in the future. Thanks Mel. From the new Mrs Ward x

"Two night stay"

4
10/08/2018

We were very pleasantly surprised with our stay having stayed at other BW hotels and been disappointed. The booking in was easy and staff extremely efficient. The room was very clean and tidy as was the hotel overall. Our breakfast was better than some we have had at 5 star hotels and the staff were great. My requirement for gluten free food was no problem at all. Would recommend this hotel with no hesitation at all. Thank you for a very pleasant stay.

"Great Value Hotel, Good breakfast"

5
03/08/2018

We stayed here as it was the closest hotel to a local venue. We were not expevting too much for £70 including breaffast, however we were pleasently surprised. There was a wedding at the hotel when we arrived and we had been given a room away from the wedding party to prevent any noise. Breakfast was of good quality. We will definately return if in the area.

"Our wedding"

5
25/07/2018

We held our wedding here on the 21st July 2018 , from start to finish from the planning of our wedding to the actual day the staff couldn't do enough for us . The room looked beautiful and the afternoon tea we had was 1st class . For our evening reception again the room was flawless and the evening buffet was gorgeous.The main reason we booked for our wedding here was down to the actual staff every single one of them are lovely and a credit to the hotel and special mention to Melanie the wedding coordinator, this woman knows her job inside out and saved us alot of hassle and money too by making suggestions and guiding us in the right direction in the run up to our big day, she's a star.We booked the bridal suite which was beautiful, comfortable and as a Jacuzzi bath which was an added bonus. If you are considering booking here for your big day do it!! You won't regret it , we couldn't have wished for a better day .

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review. I am so pleased to hear that you had a fantastic day. I will be sure to pass on your comments to Melanie and the rest of the team.

"St Pierre, Wakefield"

5
23/07/2018

Hotel easy to find, clean, tidy and smart Staff welcoming and polite Room clean, tidy and everything you need. Asked for softer pillows and got them within 10mins. Bed comfy, fresh towels everyday and bedlinen clean Breakfast plenty to choose from even a fussy eater like myself. Asked about lactose/gluten free items and was informed they can provide what I need or I can bring them myself and they will keep safe in kitchen. I will defiantly be using this hotel again. Had a standard double room.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review. I am so happy to hear that you had an enjoyable stay with us, and will be sure to pass your comments on to the team. We look forward to seeing you again soon.

"Best Western"

4
19/07/2018

Got this room cheaply, no complaints, it is well placed for Wakefield and rambling about the area, pleasant greeting and departure at the reception desk. Had a peaceful night in a large bed, what more could you desire ?

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking the time to write your review Grace. I am please to hear that you had an enjoyable stay.

"Can't fault the hotel !"

5
11/07/2018

We go to the hotel on a weekly basis and have always found the hotel staff are always friendly and extremely hospitable nothing is too much trouble. The food is always consistent and the management is always on hand.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I will be sure to pass your comments on to the team.

"Poor service"

3
10/07/2018

Stayed here whilst attending a local event.Room was clean and comfortable. However stay was totally ruined by a group of youngsters drinking, shouting and screaming well into the early hours. Banging doors etc. No member of staff appeared to try and stop them. The following morning we complained to a member of staff and were told cheerfully that ours was the 4th complaint she'd had and she'd only been on duty for 15 minutes! I find it amazing that hotel staff have so little regard for their guests that they would not have challenged the appalling behaviour of a few in order to ensure the comfort of the majority of their guests. Also I would have thought that they may have been concerned that those people who live in the houses opposite the hotel would also have been disturbed by the shouting and screaming in the car park. Needless to say we will not consider using this hotel again.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
On behalf of the entire team I would like to apologise for not meeting your expectations during your stay with us. We take customer service very seriously here, and I will be speaking to the entire team regarding all the issues raised.

"Terrible service"

1
09/07/2018

Me and my freinds were stopping at the hotel for one of my freinds birthdays, we got to the hotel and we were shocked cos we all had to pay a 50pound deposit fee she we had already paid for the rooms. We had a good night out of the hotel because there prices were really expensive. So when we woke up the next morning we were greeted by people shouting at is all saying that we were too loud in the hotel last night, but we weren't even there. They then tried to belittle us cos we were the youngest guest there and they were arguing with us for 2hours. We then left the hotel because they wanted us to pay 1050pound cos We were loud, which was pathetic cos it wasn't even us. Would not recommend staying here at all

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
I was very disappointed to read the reviews from yourselves and your friends after I was under the impression the matter had been dealt with by my duty manager after you were asked to leave the hotel. I strongly believe that you would have received the same treatment in any establishment were you to behave in the way that you did here. Several genuine complaints were received due to your actions which would have been avoided if a little more consideration had been shown to other guests.

"Loud !!!"

4
08/07/2018

Stayed with a friend on Sat 7th July,decent hotel bit dated but clean and everything you need for a night away.Breakfast really good and clean beds and towels and the staff were all really helpful ,don't like the £50 card swipe when you check in as it takes 10 days to refund your cash when the room had already been payed for stayed all over the world and a swipe was taken but never any cash to be refunded bit of a old fashioned practice but other than that a good stay.Now to the not so good part a group was staying in the hotel having a party and we were kept awake all night,apparently all the other hotels guest were too and it was a topic for discussion at breakfast,loud music banging doors and shouting and swearing went on until at least 3am it was reported lots of times to reception but still didn't stop.I would have liked to see a little more concern at the reception desk to sort the matter .Next morning when asked how our stay was we mentioned it and it was just glossed over and was told the said loud guests were still in bed but would be spoken to later,lucky them having a lie in when we'd all been awake half the night ,this said it wouldn't stop us from staying again but if we did and it happened again I would question what the hotels policy's were for dealing with disruptive guests .

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I can only apologise over the issue with the noisy guests. We are currently dealing with this issue. I hope that you will consider returning to us next time you are in the area.

"Outdated over priced and noisy"

1
08/07/2018

Stayed here on sat night, had no sleep due to loud lager louts running up and down the corridors with the staff not doing a thing about it to stop them. If you want to spend the night in an infant school I would highly recommend but if you want a good night sleep dont bother. Oh and another thing take out a bank loan for the restaurant and they charge you the sneaky holding fee on top of the room when you check in, just incase you are a naughty guest, but obviously if you want to run up and down the corridors all night thats perfectly acceptable!!!! Stay away , best western? More like spaghetti western!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
I am very sorry to hear that your stay was not up to our usual high standards as mentioned in many of our reviews. The issue with the disruptive guests was sorted as quickly as possible.

"Comfortable "

3
01/07/2018

Stayed one night after a family event in the area, how rooms and prices vary.... our room was very spacious and comfortable with a sofa and 4 poster bed while my other family members rooms were pokey, dirty, and stuffy and far more expensive. The lift was broken so having to carry cases up the stairs was a nuisance We didn't have an evening meal here but did have breakfast which was very nice. I just don't understand how prices can vary so much room to room

"Outdated, strange food but staff were very helpful and cheery"

3
28/06/2018

Room was outdated and when entering was a bit musty smelling. Lift wasn't working but they did advise of this on check in. Dinner in restaurant was OK a bit pricey for what it was and the combination was a bit strange. Menu in the book in the room was different to what was on offer in the restaurant, very limited. The combination was a bit odd, mozzarella and herb stuffed chicken with steamed veg gravy with sundried tomato or peppers and chips (OK so I chose chips but thought that it would go with a Mediterranean style dish). Breakfast was very good with plenty of options. Staff were very polite, helpful and cheery. Taking the £30 deposit is a bit out dated these days, can't think of any other hotels that do this. The price of the room with breakfast was far cheaper than your large budget branded hotels so all in all it was value for money.

"Wedding May 2018"

5
25/06/2018

Absolutely fantastic Venue to hold a wedding. All of the staff went above and beyond especially Mel. All of our guests commented on how smooth the wedding went and how delicious the food was. Great location to be able to visit the dam for photos aswell. Overall great value for money and a brilliant wedding coordinator on hand.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I will be sure to pass on your comments to Mel and the rest of the team.

"Fathers day"

2
20/06/2018

Meal was quite poor the gravy was so salty it was unreal bread was ser2ved during our starter not before as dnormal we ordered orange corial and water which came very weak and not even cold water and to be charged 2 50 each half disgusting its a pure rip of

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking the time to raise these issues. We value all comments so that we can constantly improve the service we provide. I will be sure to pass this onto our kitchen and find out what the issues were. If you had raised these issues with us at the time they would have been rectified immediately. I have looked into our system and can only see 2 halves of cordial being sold at our normal price of 70p per half. If you have anything different on your bill please contact me immediately so that I can rectify this.

"Father's day "

5
20/06/2018

8 of us for Sunday lunch and I have to say I was extremely impressed with the quality of the food . Staff are very professionally and attentive , all where both polite and friendly . The quality and value for money was outstanding. We will definitely be back for Sunday lunch in a few weeks.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I am so pleased to hear that you enjoyed your meal, and we look forward to seeing you again soon.

"Fathers Day"

5
17/06/2018

I took my dad for Sunday Lunch and I have to say I was extremely impressed with the quality of the food which was piping hot and served very professionally by very attentive staff who were both polite and welcoming. The quality and value for money was outstanding. This is a little gem that is tucked out of the way and well worth a visit.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Many thanks for your review. I am so please to hear that you and your father had an enjoyable day with us. We look forward to seeing you again soon.

"Staff and facilities"

5
17/06/2018

I was at a wedding there recently the staff was very friendly and accommodating. A big thank you to Melanie and staff for putting on a really fantastic wedding, had a really great time. St Pierre hotel was easy enough to find.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I will be sure to pass your comments on to Melanie and the team.

"Poor all round"

1
10/06/2018

I was booked in by my company and room was paid for in advance. Upon arrival I was expected to provide a credit card and to have £50 blocked off. When asked why the rude receptionist just stated hotel policy.when I mentioned that this was not the case at Premier Inn, Travel Lodge or Holiday Inn Express and the room was already paid for I was told that I "was lucky because if not already paid then I would have to pay the room cost and the £50??? The room was on the 2nd floor with no elevator. No air conditioning in the room, small windows that don't allow a breeze and no fan (even when asked for one) so had to and buy one myself. The room itself was large but old slightly mismatched furniture and a bed that was almost a futon it was so low and the mattress offered no firmness or support. To finish everything off on a Sunday breakfast is not started until 8am (7am in the week) not ideal for business travelers. Would not stay here again.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Many thanks for your email. I am sorry that your stay with us was not up to our usually high standard. Our pre-autherisation is carried out so that you can charge items back to your room if you so wish. Many hotels carry this out automatically on arrival, but we prefer to tell the guest before we do so. As you probably noticed there was no lift available as we are in the process of having a brand new one installed. I am sorry that you were not given a fan when you asked for one as we have many in the hotel, and will be looking into why this did not happen.

"Over all excellent, until it came to check out!"

4
09/06/2018

The room was well appointed, big comfortable bed, good shower, food excellent. Staff all but one so helpful and friendly. On check in we were asked for credit/debit card, which it does state on our Groupon literature. What it doesn't say, or if it does I haven't found it, that Best Western take £30. I asked why, she said we can use that money for food and drink during our stay. We pay as we go for food/drink and never run up an account but the receptionist would have none of it. We paid up, then were told we would have to wait ten days for the money to be returned to us! IS THIS LEGAL? At check out she presented us with a bill for just over £31. I told her we had paid for everything and she looked at me in disbelief. I asked her to check the computer again, With the Groupon deal the first night dinner was part of the package but had been charged to our room. That left a cordial drink, which neither of us drink. The check out receptionist suddenly found another home for that drink and told us - 'All sorted'. No apology. By this time there was a queue of quests waiting to check in. Talk about casting a big cloud over our happy, smiley, holiday.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Many thanks for your review. We take all comments seriously, so I will be looking into your issue with checkout. Pre-authorisation is a company policy to allow for any extra charges. Many of our competitors do this automatically with out telling you, but we have always explained this first.

"Great Staff and facilities"

5
29/05/2018

Having researched a number of venues in the area for the first ever northern meeting of The National Tremor Foundation we selected the Hotel St Pierre in Newmillerdam. The venue was chosen for a number of reasons, close to the motorway network and railway stations, plenty of parking and good accessibility for wheelchairs. The main reason was however was the great helpfulness of Melanie Hall who listened to our needs and organised everything leading up to our meeting and was there on the day to ensure everything ran smoothly. We had arranged afternoon tea for our members and we as a group agreed that the service provided by the highly attentive and friendly staff was excellent. The food was plentiful and good quality with the cakes being homemade and in spite of valiant attempts to eat it all by our members there was still food left over. A number of our members had already had lunch at the hotel and some also were staying overnight, feedback from them was all good. We had members coming from as far away as Cornwall and Central London and all those who attended said what an enjoyable afternoon they all had. Thank you to Melanie and all the staff for helping to ensure our event was a success, we hope to return for future meetings.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review. I am so happy to hear that you had such a good time with us. I will be sure to pass your comments on to Melanie and the rest of the team.

"Good place"

5
28/05/2018

Great hotel. Staff are very pleasant and helpful. Rooms are a high standard, clean, comfortable and very good value for money. What more can you ask for. Very professional Thank you to all at the Best Western

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Many thanks for your review.

"Great Hotel & Staff"

4
27/05/2018

I stayed at this hotel for a night recently and was very impressed. The room was clean, comfortable and large - great value for money. The restaurant was nice with good quality food for dinner and a decent selection for breakfast. The best thing about this hotel is the staff, who were all terrific, both at reception and in the restaurant. The rooms could do with new paint on the walls to cover years of scuffs and scratches, and obviously it will be better when the lift is fixed. But I'd definitely stay here again if I'm in the area. If the weather is OK and you fancy a beer I'd suggest walking down the hill to the Fox & Hounds - good selection of beers.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. We look forward to seeing you again soon.

"Wedding 2nd April 2018"

5
26/05/2018

Many of our wedding guests booked in for the night before the ceremony as well as the night of the ceremony. Everyone was well looked after, including both our Mums who are disabled. Mel and the team helped make our wedding fantastic despite the snow!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I am so pleased to hear that Mel and the team did everything they could to make your Wedding Day the perfect event it should be.

"A lovely stay"

5
17/05/2018

Right from arrival we were made welcome. The room was lovely, clean and was checked every day. The shower was really good. The food in the restaurant from breakfast to an evening meal was expertly cooked and tasty. The staff were always friendly and helpful. We would stay there again without hesitation.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to writhe this review

"You get exactly what you pay for."

4
14/05/2018

There are no surprises here apart from just how big and comfortable the bed is. There was a wedding reception going on downstairs which we feared would be noisy and interrupt out sleep but once up one floor we wouldn't hear it. There are a couple of pubs serving food and two cafés all within a short walk so the lack of a restaurant or breakfast wasn't an issue It didn't affect us but I can't give it five stars because the lift was out of order.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. It is nice to hear that you had such a good nights sleep. I am also very please to report that our new lift is new being installed and will be up and running in the next few weeks.

"Wedding Party Reception"

5
09/05/2018

Me and my hubby had originally booked our full wedding at the hotel St Pierre for August 2018 - after families not getting on we decided to change this and go abroad to get married. We spoke to Mel and asked if we could change the date so we could still have our evening celebrations here which we had on the 5th May. We have been to see Mel lots of times - she is so accomodating and is so passionate about her job it truly shines through. She is the most loveliest lady I have ever met with a huge heart of gold - the hotel is truly blessed to have her. We checked in in the afternoon on the 5th May - we had booked in to room 408 the luxury room on the 4th floor. The room is newly refurbished and stunning I want to swap it for my bedroom at home. Our wedding reception was perfect and couldnt have gone any better - drinks reasonably priced, buffet was beautiful, staff were amazing, Mel set the room up and just made it look perfect. We had a ball - just what we needed after our fab wedding in the Dominican. The following Morning I was 15 minutes late for breakfast but Mel been Mel - offered to bring it out in to the bar area for us - again going the extra mile. Shes a star! Hotel is clean - room was clean - bed was so comfy. We are hoping to come back for our anniversary next year for the night so look forward to seeing you then - thanks for an amazing wedding reception and a fab nights stay. Mr and Mrs Clegg xx

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
First of all let me add to the congratulations on your wedding. It is always so pleasing to hear that Mel and the team have gone that extra mile to make your celebration so memorable for all the right reasons. We look forward to seeing you again next year.

"Fantastic Wedding"

5
06/05/2018

We had our wedding at the hotel on Friday 4th May 2018 and it was a fantastic experience for us. We called in to a Wedding Fair in 2016 and liked the feel and atmosphere of the hotel so much we booked immediately. It was the best decision we could have made. We spent two years planning our perfect day and with the expert and friendly help from Mel Hall and her team our day was just that. ABSOLUTELY PERFECT. Our family and friends were booking in on Thursday and on the evening we had a lovely get together in the bar, some of us had meals from the bar menu and the food was great. When we eventually retired to bed our rooms and the beds were extremely comfortable and we enjoyed a peaceful nights sleep. We were raring to go the following day after a freshly cooked and very enjoyable breakfast. Every time we called in for a meeting with Mel she seemed to know just what we had in mind and when we were a bit unsure she guided us expertly through to the right decisions even with the wine tasting which was much appreciated. Our wedding had been planned around a butterfly theme and i had a dream of what i wanted our reception room to look like. When Mel opened the door for us it was like that dream just came true. It was perfect. Mel and her team put so much effort into it for us we simply can't thank them enough. The entire staff at the hotel are friendly and so hard working, nothing was too much trouble for them, so a huge thank you to them one and all. If you are looking for a lovely venue for your wedding you must visit the St Pierre. If i ever need to book another function it woul certainly be my first port of call.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for this review. I am so happy to hear that we could do our part in making your special day so memorable. I will be sure to pass on your comments to Mel and the rest of the team.

"Pleasant one night break"

4
30/04/2018

Visited this hotel on a one night break with a Groupon offer. Booked in easily enough but didn't like the idea of charging £30 to your credit card as standard practice. Refunded of course if not used. The lift was out of order but luckily there were not too many stairs to climb to our second floor room. The room was quite large but rather dark with just a small window over looking the road side. It was clean and well supplied with tea/coffee and biscuits. The bed was extremely low and not that comfortable and my husband and myself both ended up with back ache the next day. The bathroom was clean with nice fluffy white towels and liquid soap dispensers on the wall by the sink and bath,which had a powerful shower overhead. Our evening meal was very nice indeed as we could choose between the bar menu and restaurant menu up to the value of £22.50. We opted for three courses which went down a treat. All the food was hot,tasty and delicious and plenty of it. The waiting staff were all very friendly, cheerful and very polite and are a credit to the hotel. We had a drink from the bar later on and the prices were quite reasonable which was a nice surprise. Our breakfasts were to a very high standard and all cooked from fresh and were very tasty with a good selection of items to order. Overall a very nice break and good value for money with the Groupon offer.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking time to write this review. I am very please to hear that you had an enjoyable stay with us, and was well looked after by the team.

"Lovely stay"

4
29/04/2018

I came for a friend's birthday party and everyone was really welcoming. They showed us where to go and we're helpful. The room was nice and clean and the breakfast was great! What else can you ask for?

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am please to hear that you had a great stay with us, and that the party went well.

"A pleasant enough stay"

4
17/04/2018

I was here for just an overnight, and it was pleasant. The decor was a little old fashioned - a lot of dark red - but the room was clean which is all that is needed for a short stay. The facilities were a little dated, hairdryer, phone etc. too, but everything worked. The real positives were the warm and friendly welcome on arrival, the comfortable bed (I slept really well), the cleanliness of both bedroom and bathroom, the nice view over fields, the location - good for local attractions, and proper Yorkshire tea in the room! The hotel was easy to find and we drove through some lovely countryside to get there. It is also a walk away from Newmillerdam Country Park, yet a short drive to the city. A great place to be based for a short break. Parking was free and ample. The negatives were that the window catch was loose and needed tightening, the bath towerls were a bit thin and scratchy, and there seemed to be a lack of hot water in the early evening, though this was fine in the morning. We didn't eat at the hotel at all. (Breakfast was £14.95 and I only ever want a light breakfast.) I realised that other guests had purchased offers with coupon sites that included the cost of breakfast, but we had booked direct. Other things to note was that the bar was closed at 11pm. Being Saturday we were surprised that it closed so early for hotel guests. We had been out on a visit and were looking forward to a nice glass of something, but not to be! Would I stay again? Probably, if it were an overnight, but I would take my own towels!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review, and thank you for bringing certain points to my attention. I will be looking into these. Our residents can charge drinks back to their rooms all night, so I am very sorry that this was not explained to you.

"Great staff"

4
15/04/2018

Stayed on a GroupOn voucher for business. Hotel itself is OK but the staff were great and obviously enthusiastic and well-drilled. Breakfast was good with a wide choice. Decor is a little tired in places but very clean.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking the time to write your review. I am very pleased to hear that you enjoyed your stay with us.

"1 Night Stay"

5
08/04/2018

Stayed for 1 night to attened a family wedding the following day. The receptionist was excellent making the booking in easy and really pleasent. The room was clean, spacious and ideal for the bargain price of £47 with breakfast. The only negative we encounted was that some other guests on our floor did not like to close there door shut but let it slam which is very noisey esspecially if there are coming back late.The hot breakfast was cooked to order and quality items are used and was very nice. We stayed at Waterton Park Hotel for the wedding but we found the rooms where no better than the best western even though they were at a reduced rate of £125 a night. If we were ever in the area again we would definatly stay at Best Western Hotel St Pierre.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Many thanks for your review. I am so please to hear that you had an enjoyable stay with us. I will be looking into the issue with the doors. We look forward to seeing you again next time you are in the area.

"Great Groupon deal!"

4
04/04/2018

Booked this on a Groupon deal £69 bed, breakfast and 2 course evening meal for 2 people. Deal was well worth the money! Hotel in a pleasant area well placed to visit sights in Yorkshire. Staff very welcoming and helpful although some of the staff were very young and under confident at times. Room was basic and a little tired but clean and we didn't expect great things by what we paid. Food was really good! We could choose starter and main or main course and sweet on the deal and my husband had steak followed by a cheeseboard, he was more than pleased! I had chicken breast in a sauce followed by apple pie and custard. It was all cooked perfectly. Breakfast was also excellent with choice of full English and cereals, yoghurts,toast, fruit, and croissants. Plenty to help yourself to. The area was nice and we walked a little way down the road to the Millerdam Country Park. We also tried the 2 local pubs both were good and also did food but we didn't try any. The Dam was very nice and did a Carvery that was obviously popular! While in the area we also visited the National Coal mining museum which was excellent and well worth a visit. Only about 9 miles away from the hotel. We would definitely return on another deal as there are other places we would like to visit locally and this place is ideal!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review.

"Fab hotel with great staff"

5
02/04/2018

Booked for 2 nights over Easter. Greeted by friendly, efficient staff. Room great, well appointed and clean. Had 2 great nights sleep. Bar prices same as local pubs. Breakfast excellent, staff attentive without being obtrusive, nothing too much trouble. Hotel in ideal spot for area although if you walk down to Newmillerdam (1/4 mile) its a slight up hill walk back. Strongly recommend this hotel. Thanks to all the team!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking the time to leave this review. I am so please that you enjoyed your stay, and we look forward to seeing you again next time you are in the area.

"Wedding"

5
01/04/2018

On the 31/03/2018 me and my partner got married at this hotel we had are wedding ceremony and reception here and we do highly recommend it as Melanie and the rest of the staff really do make you welcome from the min you walk In to the min you walk the service you get is amazing and the food is lovely so thank you everyone at St Pierre love from TONY and Lorraine Clarke x

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I am so please to hear that we could do our part in making your day so special and memorable.

"Pleasant stay"

5
26/03/2018

We were originally only staying one night, extended this to two as hotel, staff, food and surroundings were so good. The staff went out of their way to help and the breakfast - cooked to order - is the best I've had in a best Western hotel!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. It is so good to hear that we made your stay so enjoyable. I will be sure to let our breakfast chef know about the quality of his food, which will make him very happy.

"Golden Wedding Anniversary "

5
24/03/2018

A perfect venue for a family celebration. It was my parents' 50th Wedding Anniversary earlier in March and with just 4 weeks' notice they decided they wanted a party. Cue me hitting the phones on a Sunday trying to find a suitable venue. They live in Barnsley and I called several hotels in Barnsley and Wakefield seeking availability and price information. Not one could help me and all asked me to call back on Monday. A very disappointing response when you work full time and phone calls are not easy to make 9-5, Monday to Friday. I then remembered Hotel St. Pierre at Newmillerdam. I'd been to an excellent Murder Mystery evening there via Groupon a few years ago. It was about 5pm Sunday by the time I called them and Laura on Reception who answered the phone was brilliant. She spoke to me about the rooms they had, checked availability for the 10th March and emailed me package information and prices. It was a breath of fresh air! My parents went to check out the rooms the next day and chose the Cezanne. They met Melanie the Wedding/Function Coordinator who was extremely helpful and they paid a deposit. I then organised the finer details of the party with Melanie over the next few weekends. We always met on a Saturday which was so convenient and she had lots of ideas and tips which was great. We chose a 4 course meal from the wedding breakfast menu. It was lovely to be able to mix and match at each course. The staff on the day were super helpful, attentive, but not intrusive. We met at 5pm for Prosecco and nibbles and sat down for the first course at 6pm. The food was very good and the Chef was flexible, allowing us extra time in between courses and catering for someone who couldn't arrive until 8pm. We had an absolute ball with a photo booth, dancing and party games (Mr and Mrs). We did our own music and brought our surround sound and lap top which was no problem for the hotel. Quite a few of us stayed over in clean and comfy rooms and enjoyed breakfast the next day. My parents had an amazing time and Melanie arranged some surprises for them. Their room was upgraded to a suite and she gave them a card from the hotel. They were made to feel very special and they're still buzzing!! I would not hesitate to recommend Hotel St Pierre as a celebration or wedding venue. Every single staff member was polite and helpful and nothing was too much trouble. Thanks for making a special day even more memorable.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for writing such a wonderful review. I am so please that we could all do our part in creating such a memorable event. I will be sure to pass your comments on to the whole team.

"A hotel made great by its staff!"

4
22/03/2018

I have been staying here for work for the past 3 weeks and I have to say that the staff are what makes this hotel! I have run hotels in the past and what this hotel lacks in quality it is more than made up by by the staff that work here. I would like to make a special recommendation to Suzie who was the first person I met who couldn't have done more for my group and I throughout our stay, her local knowledge, infectious upbeat attitude and general charm make you feel like you've known her for years. Hannah on the reception is fantastic, a true professional who deals with any queries quickly and hassle free. Lynn on breakfast was always a smiling face even first thing in the morning, who from day 2 knew exactly what time I was due down, knew my order of black currant tea and had it ready for when I came in without me even having to think about it And finally last but by no means least is Will Wilson, a very attentive, friendly and charming young man who should he wish to continue in the hospitality trade would have a very bright future ahead of him but without a doubt will succeed in whatever he does due to his can do attitude and calm nature. It has been a pleasure to stay here down to the staff that work here and I would recommend them if nothing else. Please keep up the good work and if you are ever looking for work then please let me know.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Many thanks for your review. I will be sure to pass your comments onto the team.

"Wedding"

5
20/03/2018

We had our wedding ceremony and reception here in December 2017 and the coordinator, Melanie, couldn't do enough for us. She's fantastic! We decided on this venue as their package included things like chair covers with sash and table decorations. Some venues didn't include these and you have to arrange and pay for these extra, with outside companies. We just went long to the wedding fair and chose from the extensive ones on display there. The menus for the wedding breakfast were lovely and I liked that guests didn't have to all eat the same meal. You are sent a spread sheet to fill in so guests can choose their food (all 3 courses) and you can make notes on special dietary requirements. The food was delicious and was served hot and in a timely fashion. Melanie gave advice on seating and ceremony arrangements and was very understanding when we made last minute changes. The staff on the day couldn't do enough for us and all ran around making sure our day went to plan, which it did. At the end of the night, Melanie and her team collected all my gifts, cards, cake and stand, flowers etc and put them all on a trolley so it was easy for us to take home the morning after. The breakfast was lovely. We had a fantastic day and was really upset that illness prevented us from attending the free 3 course meal at Christmas to celebrate all the weddings of that year. I bet that was a great night too! Thank you to all at St Pierre for making our day so special. Mr &B Mrs Pierrepont

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Many thanks for taking the time to write this review. I am so happy that we could do our part in making your day so memorable. I will be sure to pass on your comments to Melanie and the rest of the team.

"Lovely relaxing weekend"

5
18/03/2018

My husband and I got married here in 2014. We came back with his sister and husband for an overnight stay & meal deal. The renovations in the hotel since we last visited look really good. We had an upgrade to stay in our honeymoon suit which had also been done out and we really enjoyed ourselves. The meal was very tasty and very friendly staff. It was great to see our wedding coordinator again, she always makes us feel very welcome.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Many thanks for your review. I am so glad to hear that you enjoyed you return to us, and we look forward to seeing you again in the future.

"Perfect wedding venue, all the staff made my day perfect :)"

5
14/03/2018

I got married here on the 24.02.2018.. upon arrival the hotel reception made me feel instantly at ease helping me with all my luggage and answering any questions I had and getting me into my room very quickly. Mel the wedding co-ordinator however, was by far the BEST! She made every part of my day perfect and everything went so well we had the best day and so did all my family/ friends! We had this wedding booked for 18months, we changed it numerous times and Mel helped us on all occasions until our wedding fitted us. It was never too much hassle for her or the manager and we really appreciate it :) The bar staff were all brilliant through the wedding day, everyone got served quickly, sufficiently and all with a smile on their faces! (And some of my family aren't the easiest to deal with) The DJ was fantastic and made our wedding night even more fun then we'd anticipated - the groom especially loved it! and the night manager was extremely friendly and easy to speak with too! (Sorry I can't remember names) All the staff are very down to earth though and make you feel at ease throughout the day! which isn't the easiest of jobs! They helped with all my wedding display too such as guestbooks, candy cart and cake after my last minute problem with that! We stopped over night and had a lovely room that was refurbished and very modern. Our breakfast was lovely the following day and we had many wedding guests stop over who all spoke of how nice it was and how good the hotel had been for the wedding. To finish it off newmillerdam is down the road and you can get some amazing wedding pictures there! I really cannot fault anything about it and I'm so glad I picked this hotel to hold my special day :) Thanks again Mel & the rest at St Pierre! We will visit again soon :)

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to write such a wonderful review. I am so please to hear that we could do our small part to make your big day so memorable. Huge congratulations from all of us. I will be sure to pass this on to Melanie and the rest of the team.

"WOW, Just wow. Stunning venue with outstanding staff and views."

5
04/03/2018

I have to say what a remarkable place this is. On the main road so easy access but tucked away in the stunning surrounds of newmillerdam country park is enough to provide tranquil and peaceful rest. Filmed many weddings here and never left a review before but it is so extra special this time I had to let you all know about this hidden gem. The wedding co-ordinator is fabulously helpful and ensures the layout is beneficial to all including video and photo guys so a big clap to Mel. Richard the DJ is also a star - keeping the lighting, sound and timing in sync and always on the ball. Not had a meal here but equally not heard any complaints so get stuck in. Any potential brides thinking about this venue won't be disappointed it really is a hidden gem. Well done guys you have put Wakefield on the map and should be proud of yourselves, including Christian who never gets a mention, well today you did so there you go Christian :)

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your fantastic review

"special 80th birthday celebration venue"

5
20/02/2018

The staff were so helpful to me over a few weeks as I arranged a special family get together for my father's 80th birthday. My emails were answered promptly in a friendly and helpful way. We booked 3 rooms and other family members joined us for an evening meal. We had a warm welcome on arrival and dad was given a card and present from the hotel. We were given a table in a quiet room, away from the wedding in another room, which we so appreciated. Table service was good and the food very pleasant and good value. We were able to all congregate in one of our bedrooms afterwards to chat in quiet, comfortable surroundings. Rooms were clean and comfortable. The only disappointment was Sunday breakfast which was a bit chaotic. But all staff work hard and are pleasant. The special birthday event passed off very smoothly and was very enjoyable. We appreciated the care from all the staff.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I am so please to hear that you were so well looked after, and that your father enjoyed his 80th. I am sorry to hear that breakfast wasn't up to the same standard. I will be looking into this issue.

"Excellent Hotel"

5
13/02/2018

After looking at several venues for our wedding, we settled on Hotel St Pierre due to the calm surroundings and personal feel. The hotel managed our wedding exceptionally well from day one and made our day extra special. Melanie, our wedding planner, was amazing and made the day even more relaxed from being hands on throughout. We would recommend the hotel for any wedding or occasion, The setting is brilliant, relaxed and the staff are friendly, all making the day even more enjoyable.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review. I am so please to hear that we could do our part in making your big day so enjoyable. I will be sure to pass on your comments to Melanie, and the rest of the team.

"Nice quiet hotel and good breakfast"

5
10/02/2018

Stayed for 1 night while on business in Wakefield. Reception was nice and efficient. The room was a little dated but clean and functional. Bed was comfy and the shower in the morning was nice and powerful. Breakfast was cooked to order (cold items you helped yourself) and was nicely cooked and well presented. All the staff i encountered were friendly.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am please to hear that you had a pleasant stay with us, and we look forward to seeing you again in the future.

"3* Hotel with 5* service"

5
28/01/2018

Stayed in one of the suites for the night. Dined in the lounge bar, the food was delicious. Room was a bit tired looking but that is the only fault I could find. It may only be 3* hotel but the staff give 5* hospitality and service. All the staff were friendly and helpful and made our stay very enjoyable.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I am so please to hear that you had such an enjoyable stay.

"Mums 80th birthday."

4
28/01/2018

Would just like to say a big thank you to Melaine and all the staff who helped made my mums 80th birthday a lovely evening .We all had a lovely time and nothing was to much trouble for the staff serving our meals which was lovely ,we all enjoyed are meals .It was nice that my daughter and i was able to go earlier that day to set the room up for my mums birthday and the tables were up and ready for us to decorate the tables and put banners up ,balloons etc,my mum was thrilled to bits.If we have any more events such as this i would book again with St Pierre .The bedrooms were lovely and clean ,reception very friendly and helpful .Once again thank you to Melaine and all the staff for making it a lovely evening for my mum s 80th

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am so please to hear that the team did everything to make your mums 80th memorable. I will be sure to pass your comments on.

"On my own gamble"

5
28/01/2018

I booked this place as it was near to where I wanted to be and equally important it was affordable. The trip in was quite picturesque with a lake and walking area close by, lovely pubs and generally a nice part of Wakefield. The hotel looked nice and on entering the greeting was lovely, very helpful and I was given my room keys, ground floor and easy accessible. Once in I was indeed pleasantly surprised, nicely decorated and well equipped, the type of room you would expect to pay a lot more. I had tea and coffee making but went into the main area and ordered tea there as am a little lazy !! It was nice sat there watching the world go by, very comfortable and a great cuppa. Evening I decided to eat in and although there was an 80th party the food I was served was tasty and well priced, I would have had a desert but as I say it was busy. The room had a great selection on the TV. the bed was comfortable the room was quiet and the shower was superb, all in all great value and I will go back.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I am so please to hear that you enjoyed your stay, and was well looked after.

"Sunday Lunch & Indian Night"

5
28/01/2018

We visited for Sunday lunch and the service and food was excellent, there was no problem catering for all 18 of us.We also visited for there re launched Indian night and it was great. We will definitely be back again. thanks

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. We look forward to seeing you again soon.

"Our Amazing Wedding Day"

5
27/01/2018

We would just like to say a massive thank you to all the team at St. Pierre. Melanie and the other staff the worked our wedding day were brilliant. All staff were friendly, chatty at the right times and always upbeat. They couldn't do enough for us and nothing was too much trouble. Melanie had excellent advice and recommendations for us right from the day we booked. We are so grateful to her for all she did for us. Also, we were very happy with the hotel. Very clean, comfortable and welcoming. The newly decorated bridal suite we had was beautiful, very modern and up to date. Also, because it is so close to the Dam we have some beautiful wedding pictures. We were so pleased with our experience. Looking back we would not have wanted to have our wedding anywhere else. Thank you. Chris and Briony Sanders

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you Chris & Briony for your wonderful review. I am so happy that we could play our part in making your big day so memorable. Iw ill be sure to pass this on to the team.

"70 VERY SATISFIED CUSTOMERS"

5
24/01/2018

I returned yet again, this time with a party of 70, for Sunday Lunch and an afternoon of fun and light hearted quizzing. The room was lovely and warm, the staff very attentive, especially Melanie Hall who is always very efficient and flexible and makes my life as organiser so much easier. Big compliments to the Chef and his team, the feedback this year was plentiful in that the food was hot, well presented and tasty. Thank you so much to the kitchen staff. We shall certainly be returning next January and I look forward to working with Mel and her team once again. Bridget Sykes

"Visiting family"

5
13/01/2018

We have stayed here the last few times we have been to Yorkshire and I have to say once again the staff the food are amazing nothing is too much trouble. All the staff are pleasant and work well as a team. So thanks again for a wonderful stay Jackie Hawley Cumbria

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
So happy to hear that you have had another great stay with us. We look forward to seeing you again soon.

"New Year's Eve"

5
12/01/2018

This is not the 1st time I've been in this lovely hotel and it certainly won't be the last! I went with family for New Year's Eve, albeit I didn't stay. Did see my parents room and couldn't fault it! My parents are 80 years old and always cold. The room was super warm for them. It's great when you can have the option of turning the heating down instead of complaining about bring too cold etc! I usually attend another hotel on NYE but decided to try St Pierre. Best decision by far as it was one of the best NYE I've ever had. The food was 2nd to none, all staff very efficient, professional and accommodating. The DJ was absolutely superb and if I was honest, there was no need for a vocalist singing to backing tracks when you have an excellent DJ playing great music. I will certainly be going again with family this NYE. Highly recommended!! Spotlessly clean and very hardworking staff. Many thanks ?

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for writing this review. It is fantastic to hear that New Years Eve was so well received. We look forward to seeing you next time.

"Fab"

5
02/01/2018

Stayed here on the 30th December for an overnight stay...first time at a Best Western...did find the room a little tired. .but in whole the bed was super comfy...breakfast was lovely and the mushrooms to die for ....staff were all lovely ...would definately stay again .

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I will be sure to pass your comments about the mushrooms to the breakfast chef.

"New Years Eve"

5
01/01/2018

What a great New Years Eve at Hotel St Pierre. Arrived early afternoon and had a lovely afternoon tea included in our package price. Had a rest in our room, then down for a champagne reception. Enjoyed a wonderful 5 course evening meal, followed by Aaron Burden singing which was good. Disco until the early hours -DJ was great - getting everyone involved. A good nights sleep, followed by brunch and a late check out. Could not fault the food, staff very helpful and efficient. Brilliant value for money. Many were rebooking for next year at checkout - me included!!!!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review. I am so pleased to hear that you had a fantastic time, and we look forward to seeing you again soon.

"Very basic "

3
31/12/2017

Very basic , cheap & cheerful. Dated decor. Didnt have any food so can not comment on that. Room was clean & bed was comfy. No view from the window other than of a tree. Nice touch to have a flake & bottled water in the room.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am sorry to hear that you found the hotel basic as we are constantly renewing and refurbishing all areas. I hope that next time you are in the area you will stay with us again and see what changes have been made.

"50th Birthday and stay over."

5
23/12/2017

We had my partners 50th Birthday here, we had a great evening, the people who helped during the event, they did a fab job, i can not thank Melanie enough for all the effort and support she gave me. The night finished with a night in the hotel and breakfast, Melanie was still around. Thanks for the great evening.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am pleased that you had a great time, and will be sure to pass your comments on to the team.

"90th birthday celebrations"

5
23/12/2017

I wish to express my appreciation for the great level of service I received from all the staff who helped my family celebrate my Mother's 90th birthday with 50 friends.All our guests had very positive comments about the catering ,atmosphere and high level of service from all the staff on duty on the evening,which helped make the evening a great success.I also found the organisation of the event was made easy because of the help from, in particular, Sarah,Richard and Melanie.I really cannot thank everyone involved at the St Pierre enough for all their hard work and help.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
I am so please that we could do our part to make your mothers party so enjoyable. I will be sure to pass your comments on to Richard, Melanie and the rest of the team.

"Good hotel"

4
18/12/2017

A nice hotel but tired, bedrooms need an update. The place was kept very clean and tidy but starting to look old. However this did not have any influence on my overall thoughts. I really enjoyed the night there, the wedding meal was very good and breakfast was good too. The main plus was the staff... exceptional, polite and friendly. Thank you

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. We have a constantly running refurbishment plan, so hopefully next time you visit you will see new areas that have been improved. I am so please to hear that you had an enjoyable stay with us.

"Dirty room and noisy stay."

1
18/12/2017

Room had used tea cups and unemptied bin from previous occupant. Even after accepting a pre-auth payment on arrival, still problems ordering food against room. Reported cleanliness issues to hotel staff and was assured it had been rectified only to find my room in same condition when returning. Window did not close, road noise and room generally noisy from ventilation system. Most unpleasant stay in any hotel all year. Will never return.

Sarah_Bolson, Manager at Best Western Hotel St Pierre, responded to this review
I am very disappointed to read your comments with regards to your recent stay here at the Hotel and I have not been made aware of any issues. We pride ourselves Could I ask you to contact me direct either by phone or email ([email protected]) so I can investigate this further and prevent this experience from ever occurring again.

"Great wedding venue"

5
16/12/2017

As a wedding photographer I visit lots of establishments. This is a great venue for a wedding. The staff are all polite and attentive to the customers needs. This is my third time here. A short distance down the road is the beautiful Newmiller Dam. A great place for photos.

"Good all round hotel"

4
06/12/2017

A very pleasant and friendly hotel, ideally situated. I was a little concerned when I arrived, as I was informed that there was a wedding reception taking place that evening. This usually means that the building would be very noisy and vibrate with loud music until the early hours! Thankfully this scenario did not materialise! The quality of sound proofing must be very good, as I heard virtually nothing all evening. The room was as to be expected from a B.W. hotel - comfortably furnished, superb bed and the bonus of a bath! It was also good to see that biscuits were available, along with an ample supply of tea and coffee. I ate in the dining room, and considering there was the wedding reception taking place, the service was both very efficient and cordial. The choice menu was somewhat limited, but the dish I ordered was both very tasty and of good portions. After a very good nights sleep, I went down for breakfast in the same dining room as the night before, to find a good selection of juices, preserves, pastries and cereal to choose from. I ordered a cooked breakfast, which was served quite quickly, with what appeared to be, freshly cooked items, including a very tasty sausage- not the normal "breakfast" type, served in some establishments! I left the hotel after having a very enjoyable conversation with the receptionist, including saying how friendly, professional and helpful the staff had been. I can thoroughly recommend this hotel for a very good and inexpensive stay and will certainly use again when I'm up that way!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I am so pleased to hear that you had a great stay with us. We look forward to seeing you again next time you are in the area.

"over night stay"

3
05/12/2017

bad management of staffing look after parties rather than guests had to go out of hotel for a meal as they stop serving guests while they looked after aparty some staff were very polite but 1 or 2 just let them down

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I am sorry to hear that not everything was to our usually high standards. I hope you will return to us again so that you can see the level of service usually given.

"Wedding celebration & over night stay"

5
22/11/2017

On arrival to the hotel i was extremely impressed, the reception, and bar area were very spacious and clean. The reception and bar staff were helpful and couldnt fault them in anyway. Always smiling and very accommodating. The wedding i attend was a wonderful celebration. On the evening of the wedding i booked a twin room. The room was booked at a cheaper rate as a wedding quest this included breakfast and was good value. The overall venue was super and was the perfect day. Huge thank you to Mel who was amazing throughout the day and the chatty blonde haired girl at the bar... nothing was too much. Keep up the good work!!!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am so pleased that you had an enjoyable stay with us. I will be sure to pass your comments on to Mel, Caitlin-Ann (the young girl on the bar) and the rest of the team.

"Wedding!"

5
21/11/2017

Had our wedding here about a month ago. From the day we booked it 2 years ago Mel made planning a wedding an absolute breeze! Kept in touch and pointed me in the right direction as i had no idea about planning a wedding. Mel and her team could not do enough for us. Made our day perfect and had an amazing wedding! Beautiful honeymoon suite! Thank you so much to all the team for making our day relaxing and special. Love Mr &Mrs Brumby xxx

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
A huge congratulations from Mel and the rest of the team.

"Super Staff, Hotel, Room & Food."

4
21/11/2017

Managed to get booked in here via The Hotel itself to visit relatives in this Yorkshire area. None of the palaver via other booking co's!! Spent 4 great nights at it, with 4 superb breakfasts, & a superb family meal there on the Saturday evening! Sirloin steak one of the best ever had (43 years of butcher experience - Scotland), plus all others commenting on how great all the courses were. All staff excellent, & extremely attentive, especially so on the Sunday morning when breakfast period so busy after it's previous night's wedding. All staff to be commended for their very professional, individual service of care. Lovely room, & exceptionally clean & very comfortable. Hopefully will be back another time.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Wonderful to hear that you were so well looked after during your stay with us. We look forward to seeing you again soon.

"Great Stay"

4
21/11/2017

We stayed here for two nights and enjoyed a very good stay, our room was spacious, clean, comfortable and very quiet. The breakfasts included in our deal were excellent with plenty of hot and cold choices. We had dinner on one night, which although very good, we thought it was a expensive,(especially the wine), All of the staff we came into contact with were friendly and helpful. The only thing we would have preferred would be better lighting in the bedroom, the décor is lovely, but the dark wallpaper and curtains means brighter lighting is required at night, as reading was quite difficult. However, should we be visiting this area again we will definitely stay here again.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank your for your review. We look forward to seeing you next time you are in the area.

"Wedding. "

5
20/11/2017

We celebrated our wedding here in October, it was fabulous the staff were amazing, the rooms were clean, well equipped for every need. I would highly recommend for any occasion, very impressed??.i would like to thank everyone involved for all your hard work making our day special. Warm regards Katy&Leanne Cheeseman.

Sarah_Bolson, Manager at Best Western Hotel St Pierre, responded to this review
It was a true pleasure to able to be part of your big day here with us. I will be sure to pass on your comments to the entire team. p.p. Richard

"Wedding"

5
07/11/2017

We had our wedding here a few days ago - absolutely faultless from beginning to end. We, like many others on here cannot praise Mel the Wedding Manager enough. She listened to us, paid attention to detail and made sure that everything was perfect for us. She truly is an invaluable asset to the Hotel! All staff that we met were friendly and helpful, nothing was too much trouble and we were treated like VIP guests. We felt like the staff genuinely cared about our big day and were interested in us. Room 408 is beautiful and the massage at the in house salon on the morning of the wedding was amazing! Also worth a mention was the Sunday lunch - perfect! And the waiting staff were friendly and chatty. We would also like to mention the bar man Ben who was very helpful, polite and a credit to the team. We have nothing but praise for the whole experience and want to say thank you again - especially to Mel!

"Needs a bit of tlc "

3
29/10/2017

Nipped in for a beer as we look be locally, staff were nice, beer was good but the bar was a little on the tiered side. We paid by card and had to spend min £10, the waitress let us double order and get a second round later on.Can't comment on the rooms or food.

"Call that executive!!!"

2
22/10/2017

Would not recommend this hotel to anyone very disappointed. Paid extra for a executive room and there was nothing executive about it. Bed and pillows hard, bulbs out, lampshades broken, paint work was scruffy, pictures was randomly put up, no complimentary shampoo shower gel ect, toilet roll like paper, flimsy plastic cups in bathroom, only 1 of everything such as water, hot chocolate ect, soap dispensers really high so when in bath you had to stand up every two minutes to get soap. And when we came to check in they had already taken the payment without authorition. Extremely disappointed.

"A great engagement party! "

5
17/10/2017

We recently had an engagement party here for my mums said of the family who all live in Barnsley. We had food and a private bar in one of the function rooms, they were able to cope perfectly with us and attend to a wedding celebration in the next room. They didn't seem rushed and we certainly didn't get forgotten about which we appreciated very much! The food was superb and the staff were very helpful, friendly and attentive. Topped off with a good nights sleep and a great buffet breakfast in the morning made for a very enjoyable experience. Thanks for all your hard work and would definitely recommend!

"Nice hotel."

4
16/10/2017

We stayed for one night at the St Pierre while attending a wedding reception at the hotel.The room was adequate - a little on the small side I thought, and looking a little dated, but clean nonetheless. Some refurbishment seems to be underway in the reception area so perhaps this will continue to other areas The staff were great - a friendly and efficient check in and welcome and good bar/restaurant staff. Breakfast was lovely. The full English is freshly cooked to order so a little wait, but well worth if for good hot food that hasn't been kept on a hot plate for ages, and good value at £9.95.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review. We are constantly looking at improving areas of the hotel so hopefully you will notice more next time. I will be sure to pass on your comment to the team.

"Good budget hotel "

3
13/10/2017

We booked into the Best Western Hotel St Pierre while attending a family part locally. We received a very friendly welcome from the staff and whilst the hotel was a little dated, the decor was clean and fresh and the rooms were large, and very clean. Breakfast was good also

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I am please to hear that you enjoyed your stay with us. We are constantly refreshing and renewing areas of the hotel, so hopefully you will see a change next time you visit.

"Wedding 9/9/17"

5
11/10/2017

A huge Thank you to Mel and all the staff at St Pierre for making our wedding the most amazing day! From the start two years ago when I booked my wedding Mel and her team have been so helpful and responsive, replying to all my panicky emails and reassuring me along the way. Mel was accessible throughout the lead up to the wedding and I met with her on a number of occasions to finalise details and talk through what we would like from our special day. It is so hard to write a concise review of St Pierre as the service we received was simply FAULTLESS! A lot of my wedding part stayed over the night before and the night of the wedding our rooms were all allocated close together which made getting ready easier and the rates were very competitive. The rooms are a good size and the bridal suite we stayed in on the night of the wedding was gorgeous. On the actual day I didn't have to lift a finger Mel had arranged the room exactly how I had imagined and had put all my decorations and little touches together just perfectly. Mel was great in ensuring everything ran smoothly with timings and I never felt that things were not under control. The food was delicious and all of my guests enjoyed their meals, the menu had lots of variety and the service throughout the meal was great. Mel once again was on hand to check that everyone had everything they needed which was much appreciated. The night event was just as great Mel stayed for the evening as well making sure my cake was cut up, my sweet table was replenished and my guests had the best time! A lot of my family and close friends commented on how friendly the staff were. I would recommend St Pierre to any future brides! I honestly believe my day wouldn't have been as special if I didn't have the support from Mel and her expertise.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
I am so pleased to hear that your big day went so well. I will be sure to pass on you wonderful comments to Mel and the rest of the team.

"Mr and Mrs Tretton wedding 16th September 2017"

5
05/10/2017

Melanie the wedding co-coordinator is so friendly and takes notes of all your needs. St Pierres is so close to newmillerdam for lovely scenic photographs. St Pierres catered for all of our requests. We had a problem with tables in the wrong place on the morning of the wedding but they sorted things out instantly. All staff and lovely, willing to help and have a good laugh with all of our guests. The honeymoon suite is gorgeous with a Jacuzzi bath. I would defiantly recommend this hotel for your wedding. I couldn't image it being any where else or it being any better. Best day of our lives.

"Excellent location for relaxing break or business stay"

5
03/10/2017

The staff got it just right in terms of being friendly and helpful without being overbearing. The room was clean with tea/coffee making facilities, comfortable bed, TV, good shower and not noisy. A better light for reading would have been appreciated. We enjoyed a very satisfactory snack and drink in the bar where I thought the prices were reasonable for a hotel Excellent breakfast (additional charge but good value)

"Bar with no drinks"

2
01/10/2017

I stayed here for a friends wedding and the room itself was simple but comfortable, the bed was a little hard. When attending the wedding reception the drinks were extremely over priced and the staff were just charging whatever they wanted. My friend asked for a bottle of wine and was charged £24 which is extortionate! I bought the same bottle and was charged £16? The bar started to run out of drinks, starting with pop then the beer began to run out too. The staff were extremely slow and I couldn't even get a glass to go with my wine as the used glasses were just piled up and not cleaned. Very disappointing stay, I don't think it is much to ask to get a drink from a bar.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I will be looking into all your comments as this is not acceptable, and is definitely not what normally happens as you will see from many previous reviews. I do know there was an incident with the cellar lock which stopped barrels and soft drinks being changed for a short while. however this was rectified.

"Fantastic "

5
01/10/2017

What can I say other than ... Fantastic! Lovely rooms, very clean and everything spot on! (Would highly recommend,) we have stayed in many hotels but this one was brilliant,all the staff are very approachable and happy to help and nothing was to much trouble, Food was lovely and freshly made, ( breakfast was beautiful) ...Thank you! for a lovely stay for my friends wedding.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review.

"Do not expect any frills"

3
28/09/2017

I had so much in mind when I started writing this. I was going to mention the minimal size room, the lack of basic facilities, the blood stains in the bathroom (see picture) and the slow service in the bar but.............it was incredibly cheap! So I can't be too harsh. The food in the restaurant was really quite good (if a little over seasoned). So, I imagin the target market is contractors, not suggesting that they have lower standards but they probably do have restricted budgets, and for them it's as good as it gets.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am sorry that your stay with us was not up to our usual standards. I have looked into the stain in the bathroom which is actually wood stain off the door, and not blood as mentioned. We do appreciate all comments so that we can look into all areas of the business.

"Excellent value"

5
26/09/2017

This really was a splendid place to stay. The parking is ample. The inclusive breakfast was brilliant, hot, plentiful and freshly cooked. The room was spacious with lots of storage for our luggage. Free Wi-Fi included. The location was perfect for our stay to visit friends in the locality. It is also a great location for walking as it is situated close to the Nature Reserve of Newmilledam and other areas of Yorkshire's beautiful countryside. It is also handy for the National Mining Museum which we visited, a great trip going down an actual mine. The tour is very reasonable priced at £4 each and gives you a really good insight into the mining industry of our past.

"Relaxation"

5
24/09/2017

Just had a great overnight stay. Last night we had a three coarse evening meal. Each coarse was excellent. Wayne the duty manager was very tentative and made sure that we enjoyed our evening meal and our breakfast the next day. Well done to all staff it's been an enjoyable stay. I must also add as big thank you to Mel the wedding co-ordinator who oversaw our sons wedding three weeks ago. She is a very kind and considerate person and definitely does a fantastic job. She greeted us on this visit and it was a pleasure to see her again.

"Wedding"

5
23/09/2017

We got married here this year, wish we could doit all again! Absolutely perfect! Mel the wedding planner is fantastic from start to finish, she really couldn't do enough for us! The food was amazing. Perfect day, perfect staff, perfect food!

"Tired"

2
21/09/2017

The rooms were comfortable enough but looked tired and dated. Food was average as was the service although they did try. The bar was limited with no port available. Wine with dinner was cheap enough but nothing to write home about.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
I am sorry to hear that your stay with us was not up to your expectations. We appreciate all comments so that we can address these areas.

"Good location."

5
21/09/2017

We were looking for somewhere to stay that was near to Yorkshire Sculpture Park and picked this hotel from TripAdvisor reviews. Turned out to be a good choice, the room was quiet and comfortable, the staff were really friendly and helpful. Breakfast was very good indeed with plenty of choices. Price was right too, would happily stay again.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I hope that you enjoyed the Sculpture Park, and look forward to seeing you again next time you are visiting the area.

"Cooked breakfast made to order "

4
20/09/2017

Warm welcome by reception staff when we arrived quite late after a tiring day. Room and bathroom were both very clean. However the lighting in the room was quite dim. Thoroughly enjoyed the breakfast - such a delight to have the cooked option made to order rather than congealing on a hot plate.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review.

"Our daughter and son-in-law"

5
20/09/2017

My daughter and now son in law had their wedding reception at this hotel and what an amazing day it was. Both me and my partner checked into the hotel the night before and was made very welcome, the room we stayed in was very clean, tidy and a comfortable two night sleep. The wedding reception could not be faulted from start to finish, Mel the wedding coordinator meet and greeted us on arrival and talked us through the procedures starting from the wedding ceremony, the wedding reception and was with us all evening making sure that the bride and groom had the special day that they wished for, then "lo and behold" she was there to meet us the following morning for breakfast. So we would just like to say a big thank you to Mel, waiting staff and chefs for making this wedding a perfect day. Paul and wez

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking time to write this review. I am so please to hear that you had a fantastic time with us. I will be sure to pass your comments to Mel and the team.

"Our perfect wedding day "

5
14/09/2017

We held our wedding at the hotel on 19th August and what an amazing day it was,from meeting with Mel for the first time and booking our day we only have one word for her and that is fabulous she's helped us all the way with any questions we had or problems she was there and when it came to our wedding day we couldn't of asked for a better day from start to finish it was perfect all the staff are friendly and know exactly what they are doing. Mel was there the entire day making sure everything ran smoothly. All the guests commented on how nice the wedding breakfast was including me and my husband. The evening reception was fantastic the dj was brilliant even though he played my dad's favourite song which makes him do the full Monty (haha)the evening buffet was lovely and everyone enjoyed the full day so all I have left to say is thankyou to Mel and all the team at the hotel for making our wedding day so special for us. Thanks Carly and Nick

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
I am always so pleased to hear when Mel and the team have done their part in making your big day so memorable. Congratulations from the entire St Pierre family.

"Value for money but not necessarily worth 3 stars"

3
07/09/2017

I was a bit disappointed with this 3 star Best Western hotel as it was very basic compared with other BW hotels I have used. I was only staying one night, Sunday, in order to visit Sandal Castle. There were quite a few small irritations: eg no restaurant on Sunday, the bar meal was OK but not brilliant, the young man on the bar did not know how to open a bottle of wine and had to consult reception (NB not his fault, he had obviously not been trained); only one bedside lamp, no shampoo or bottle water in room , the fixed soap dispenser yielded a maggot of soap rather than a dollop, kettle was very difficult to get under the tap etc etc. However all the (few) staff I met were very nice, the hotel was clean, it is well located and easy to find, the breakfast was excellent and the hotel is value for money because it was not at all expensive. I appreciate that the hotel is in competition nearby with some of these modern cheap chain hotels (which I personally dislike a lot) , so if it difficult for it to increase the price and provide a few more facilities, then perhaps it should not carry 3 stars ? It seems to cater particularly for business conferences and weddings rather than visitors to Wakefield for social purposes.

"upgraded for nothing"

5
06/09/2017

We recently stayed at the Hotel St.Pierre whilst visiting family and friends, yet again it was a wonderful stay. We arrived early(before the 2pm check in time) as we were travelling a fair distance and the traffic had been light. The receptionist told us we could check in but our room was not yet ready, which was fine, I mentioned we had stayed twice bfore and she immediatly went on to the computer and upgraded us to a four poster bed room. We then left to visit family and told her we would be back late. When we returned to the hotel and collected our keys, we could not beleive what we had been upgraded to!This was not just a room, it was a top floor suite. Ensuite with bath and shower, a dressing room with a wardrobe, sofa, tv and a desk. through a door to the bedroom, yet another tv, a dressing table and a beautiful brass four poster bed with cabinets either side. comfortable with plenty of pillows. We had booked breakfast and we were not dissappointed with it. fruit juice, grapefuit or fruit salad and cereals all available from the self service buffet table and then table service for tea/coffee, toast and breakfast. I had full english and my fiancee had scrambled eggs with smoked salmon, now she is a fussy eater and she sid it was excellent, which is high praise indeed. My breakfast was excellent ,perfectly cooked and plenty of it. We visited the bar on the first night as it was late when we returned and it was very pleasant, with a good selection of drinks. All in all a really nice stay and would not hesitate to recommend this otel to anyone who needs to stay in West Yorkshire.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you Martin for such a pleasant review. I am so happy to hear that the team looked after you and made your return stay so enjoyable.

"Our wedding day 2.9.17"

5
05/09/2017

We had our wedding day at hotel st Pierre and wow what a lovely place it is with amazing staff.. Mel the wedding coordinator is absolutely amazing she made our day so special and unforgettable... rooms are clean and very homely food is absolutely beautiful... can not thank the staff at hotel st Pierre enough... beautiful hotel with beautiful people that work there not enough starts to rate this place xxx

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for letting everyone know what a great day you had here with us. I am so pleased that Mel and the team could make your big day run so smoothly.

"Good night's sleep"

5
23/08/2017

Why any guest should have to pre-authorize £100 up front on a credit annoyed me at the start. However after my objection I only paid for the room. Silly silly expectation. However on the key areas we would stop here again without any qualms. Great night sleep in a comfortable bed and spacious room. Just down the road is the dam lake to walk around. Very friendly staff I see why the reviews are good. Not much noise at night. Food prices would make me likely always to eat out but the bar looks pleasant. No complaints especially at a the reduced price.

"Weekend trip"

5
21/08/2017

Booked this through booking .com only 35 quid, nice clean hotel staff were very friendly and even drew us a map how to get to town centre, great location for visiting parks/waters etc, did not eat here due to other plans but looked nice and good choice of bar food and drinks, would go again if in this area

"Convenient overnight stop"

4
16/08/2017

good value for the price paid. Large room with room upgrade as a card holder. Fair size car park. Breakfast offered a reasonable choice of dishes via a buffet.Evening meal menu also offered a fair choice of dishes.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Many thanks for your review.

"Great Hotel"

5
16/08/2017

Great Hotel Safe car parking around the rear when the gates are locked overnight. The staff are very friendly from the reception to restaurant. Even the manager shakes your hand. The room was very clean The dinner was excellent, Pea and Mint soup was the best we tasted, The chicken and onion pie was very good but the dessert, Syrup sponge and custard was mouth watering. The breakfast was a real good english. Would definitely return

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am so please to hear that you enjoyed your stay here with us, and we look forward to seeing you again soon.

"One night stop over"

5
14/08/2017

Just stayed for one night as we were passing through. Very impressed rooms are clean spacious. Bath and shower. fantastic would recimend for a short stay for the price it's very good . The only negative thing is its a bit dated but again for the price it's perfect.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review.

"Excellent Hotel and Staff, Recommend "

5
09/08/2017

Attended a wedding on the 5th August 2017 (Mr and Mrs England) I stayed in room 104 which I have to say was really nice and very clean. The wedding itself went very smoothly and I had the time of my life. The Manager and staff could not of been any better, they went above and beyond their normal duties to ensure all guests were happy. I cannot fault the Hotel, Service, food or room. I would recommend this hotel.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
So nice to hear that you had a nice stay with us. Thank you for taking the time to write this review.

"Disappointing one night stay"

1
06/08/2017

On arrival allocated Room 407 - an attic room. The internal Restaurant (no windows) was rather dismal with no ambience and the service was very slow. Our room was very warm with a velox window that did not open and no air conditioning. (On a hot sunny day it would have been unbearable.) The walls were paper thin and the fan in the bathroom next door to us was on constantly. We were kept awake all night by noisy guests next door to us. Gave up trying to sleep at 4.a.m.. Got up at 6a.m. and left shortly after - without breakfast. Advised young man on Reception of our spoilt stay. We have read the remarks giving 4 & 5 stars from what appear to be wedding guests. If you look at the reviews giving 1 and 2 stars that people have scored you will see that attention is needed in these points of general dissatisfaction. We have stayed at several Best Western Hotels in the U.K. and have been very pleased with them.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am so sorry to hear that your stay was not up to our usual high standard. We value all customers, no matter what their reason for staying with us. I will look into the noises from a fan in the night as there are no other bathrooms that ajoin room 407!

"OK For the price but could have done better"

2
06/08/2017

Stayed at this hotel while on business in the area. Good points are easy location, to find from all major routes,parking good parking,staff very good staff. especially the young lady on reception the manager was OK at least he listened to what my comments were. the bad points given room 403 third floor the lift only goes to the second floor ! room 403 is a very dull dingy room with little or no natural light in it roof beams everywhere that although have signs on them you bang your head on constantly ! bed OK but the room only had one small window you could open and i mean small fan supplied be not that good. Bathroom very cramped and small and who ever put the new toilet paper dispenser on the wall really needs to read a tape measure as when you go to the loo you either bang your from on it or your ribs and arm if you try to sit down on the loo.God knows how they got these passed as bedroom on the plans it felt more like a servants room in a Victorian house back in the day gone bye !! Its a real shame as this hotel could have benefited from my regular business I even explained that this could be a great opportunity to impress me and gain my business as the usual on I stay at was fully booked again. But alas like so many hotels in the UK today were are no longer customers who need customer service we are number on an accountants spread sheet !!! I can not comment on the food or drink as I did not eat or drink in the place due to the price. seamed very expensive to what was on offer.

"Lovely afternoon"

4
03/08/2017

I went to the St Pierre for the afternoon, for a friend's baby shower. We were in a private room, and we also had afternoon tea, which was delicious. It was the best afternoon tea I've had. The staff were very pleasant and helpful.

"Pleasant stay overall"

4
02/08/2017

Overall very good. Restaurant very reasonable. On a main road so a bit noisy if window open.... Would have been better if the room had a small fridge and a fan. Also needed 2 chairs and TV in totally the wrong place. Could only be seen by sitting on the bed......

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. We do have fans available on request as listed in our Guest Directory in the rooms so I am sorry this was overlooked. Thank you for your comments so that we can look at ways to improve guests stays with us.

"Requires attention"

2
02/08/2017

One night stay - on arrival check-in straightforward at 3pm but on arrival at 2nd floor room, corridor strewn with towels and bed linen and room not ready. Albeit we were offered coffees very frustrating given check in time of 3pm. Other guests arriving after us had similar problem and from other reviews seems a constant issue. We saw a room service tray with uneaten food on the corridor at 11.30pm - still there at 8.30 am and frankly stinking out the corridor. Would not stay again.

"Wedding"

5
01/08/2017

Had our wedding here on 15th july 2017 we had an amazing day rooms were set up lovely .meals were lovely staff were exalent could not have asked for more theres free wifi to keep kids entertained car park and short distance away youv got newmillerdam lovely to take a walk round we had some of our wedding photos took down there

"very good hotel"

4
30/07/2017

booked this hotel at last minute due to a change in plan easy to find located on main road easy parking, good size room good fittings clean and tidy, good choice of breakfast and helpful staff would stay here again

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review.

"A Hotel in need of the Hotel Inspector"

3
27/07/2017

We found this hotel was comfortable and worth the money. However it lacked in certain areas and cold do with someone taking hold of the business and making it top notch. The room was clean. It was also unusual in that it was in the roof and so some areas of the room were better accessed if you were a dwarf due to very low beams. There are 2 Mind your head signs. Our visit did not start too well on the Friday. We arrived a little early as it states rooms will be ready from 2pm. We arrived 1pm. The room was not ready and we left our bags and went for a nice walk around the Country Park. We came back at 3pm. Our room was still not ready and by now there were 3 or 4 or sets of guests waiting for rooms. We were told that housekeeping had not done their bit. We had to wait another half an hour before we were given access. Personally I find this as lack of service rather than service. Our room as I said was on the 3rd floor in the roof space. The lift only went to floor 2. Luckily were are quite able and we only had small bags. The reception staff never advised us where to go, where the restaurant was (especially as we had one of the special deals with evening meal) or anything. When we ate, we found the restaurant was clean but lacked atmosphere. The tables were lined up like a canteen and the room was not inspiring. This is one area where someone needed to look at say do this or do that to give it that welcome feel. Even a few plants would have helped. I have to praise one member of staff and that is Wayne. Although he asked us if we were ok and if everything was alright we noticed that he was extremely helped to all guests. Other staff need to take a leaf out of his book. So well done to Wayne. One last point to explain lack of service. I had forgotten my toothpaste and my wife said the hotel book said it had a complimentary provision of some items including teeth cleaning. When I asked at the front desk, they hadn't got any. So I had to travel to Asda to get some. Don't offer the service if you don't do it! All in all the hotel is of a good standard but lacked decent service.

"Very comfortable but unsuitable for 'readers'!"

4
25/07/2017

The room was very clean, a decent size, quiet and comfortable. However, there was only a small window and the lighting level was very poor. There was a light in the hallway, a standard lamp, a lamp on the dressing table and one lamp beside the bed. All of the lamps had energy saving (low lumen) bulbs - good from an 'eco' point of view but very unhelpful for someone who wants to read in their room. Perhaps if you intend to read the free newspaper offered at reception (nice touch), or read a book in bed, you need to bring a torch with you! Also there was a power cut from 21:20 for about 20mins - no idea why but it didn't help! However, the free wi-fi was much appreciated.

"magcical wedding experience"

5
23/07/2017

We held our wedding here and it was perfect from start to finish. Mel and the team did everything and anything to make our day run smoothly as possible. The bedrooms were newly decorated, clean and comfortable. Myself and members of the bridal party all got ready at the hotel and we brought in our own makeup artist and hairdressers and was plenty of room for all of us to get ready. The wedding ceremony and the meal was excellent couldn't fault it in any way super service all food served hot. The room looked out of this world. The disco and warm buffet severed on the evening reception was again excellent. Our wedding was better than we ever dreamed of. A massive thank you to Mel and her team

"Tired"

2
16/07/2017

Disappointed for what I it cost. Breakfast poor. Shower Luke warm. Room Small and looked at building site. Good location I suppose, tried to sleep with window open' people partying until 6 am !! Horrid .

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am sorry to hear that your stay was not up to our usual high standards. I am a little unsure of your view of the building site as we currently have no work going on in this area, but I will be looking into your other comments.

"Enjoyable stay - excellent freshly prepared breakfast, clean rooms, lots of secure parking"

5
14/07/2017

Friendly staff set this hotel apart from others. Special mention to Fran - a true diamond. Add to this an excellent, hot, freshly prepared breakfast and you can't go wrong. Rooms may be a tad dated with respect to colour schemes but they are clean and have good lighting and plenty of power points. Wi fi is good in rooms, but better in the spacious lobby The hotel is on a former Volvo dealership site which was the first one Volvo set up in the UK.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you fro taking the time to write this review. I will be sure to pass on your comments to Fran and the rest of the team.

"Overnight stay"

4
11/07/2017

Clean, comfortable room.Location wonderful. Close to a lovely lake and two pubs that had live bands outside and served real ale. Excellent service both upstairs and down .Well managed reception and restaurant.It is the staff that make this hotel. Ten out of ten for attentiveness...We will return!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
What a wonderful review. I will be sure to pass it on to the entire team. We look forward to seeing you again soon.

"Saturday Night at Hotel St Pierre"

4
10/07/2017

A well presented 3 star hotel with friendly, helpful, welcoming staff with a sense of humour. You don't hear noise from the bar or function rooms in your bedroom even if there is a wedding reception taking place. Bed is comfortable and the room facilities are good with decent wifi. Downside is that fellow guests slam their doors when they go to bed so be prepared to be woken up! Breakfast is good and served by efficient helpful staff.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I am please to hear that you were well looked after by the team. I will look into your point about the doors and see if there is anything we can do reduce the noise from doors.

"Weekend break"

2
09/07/2017

Have been to "Best Western" before but aboard, so thought we'd try them in England! The room, bed and bathroom clean but bedroom floor looked like it hadn't been vacuumed! There was tea and coffee facilities but anything else had to be ordered via reception, this included things such as face flannels, and sanitary bags etc, which are usually in hotels bathrooms? We also only had one set of towels, hand an bath and had to search around to find the other set, we had booked in as a couple! Had a great nights sleep but woken very early by the banging of doors. Went down to breakfast to find now one about in restaurant to speak to, eventually spoke to waitress who didn't seem to be interested in customer service that's for sure! We were told to find a table so we went to sit down, I had to wipe my chair before I could sit down as crumbs all over chair. We went to get food as it was a self services buffet but half the cooked breakfast was missing, as was fruit juice and any plates. So we waited and spoke to another waitress who said they sort it out, which they did. She also ask us if we would like tea an coffee, which we did and she brought to our table. Half an hour later and half an hour before breakfast finished being serviced two other couples encounter the same problems, I also heard the chef saying he should not have been there even though breakfast was still being serviced till ten in morning, in view of all this we skipped breakfast this morning and explained why when asked if everything was alright during our stay. The checkout receptionist was absolutely horrified and would be letting the general manager know and in fairness offered us a free bottle of wine as an apology. If only the breakfast staff had been as efficient as this lady this would have been a much better review! Thank you Hannah for your service on check out, but personally I think Best Western is best aboard!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am so sorry that your stay was not up to our usual high standards. We are constantly reviewing our service to make the guests stay as pleasurable as possible. I will be passing on your comments to all the relevant departments. Please accept my apologies.

"Nicola and marks wedding renewal "

5
05/07/2017

From getting there on the friday night the staff couldn't do enough for us , i was given the bridal sweet on the friday night so i could hang my wedding dress , the room was amazing. On the morning of the renewal it all went like clockwork mel and her team were amazing, the rooms looked brilliant just like we wanted , the food was beautiful and the turn around was so quick for the night party we had more guests turn up than we thought but the staff coped brilliantly thankyou so much for making our day magical xx

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
I am so please to hear that the whole team played their part in making your day so perfect. Thank you so much for writing this review.

"Breakfast"

5
05/07/2017

I stay in Best Western hotels 119 nights per year. I last night stayed at the Best Western hotel in Newmillerdam in Wakefield. The breakfast was the best breakfast I have had in a very long time. The staff were all great and friendly Ellie, Fran & Olivia. The location of the hotel was fantastic and just a short walk from Newmillerdam lake which in itself is beautiful first thing in the morning and perfect for an early morning run.

"Four-poster room"

4
02/07/2017

There was a wedding going on as we arrived at the hotel, but we were welcomed warmly by the receptionist and were assured that our room would be quiet. It was a well appointed suite and cosy, with lots of little extras. We ate in the restaurant in the evening, and the simple meal was fair enough. It is true that we were not disturbed by the wedding - but we were really disturbed by the amount of fellow guests who appeared to be incapable of closing a door without banging it. Surely we were not the only people who want to enjoy a bit of a lie-in on a Sunday morning in a hotel in a beautiful village? We enjoyed our cooked English breakfast. We did mention the disturbances to the receptionist when we left and she assured us that there was an on-going programme to enable soft-closing of the doors. I really hope this programme does get underway as it was a shame to spoil a really good night in a cosy hotel.

"Good stay"

4
28/06/2017

We stayed for 2 nights while visiting the nearby Yorkshire Sculpture Park. The hotel is good value and perfectly adequate. The staff were friendly and service pretty good. We ate in the bar the first night - there was a very limited selection suitable for vegetarians but what we ate was fine. Good breakfast available which was included in the rate.

"Needed a good nights sleep and didn't get it!"

3
27/06/2017

Booked a small suite as there was an offer on. Just a one night stay where i needed to get some work done and have a good nights sleep. Was horrified on arrival to find that there was a wedding on and the whole bar, reception and outside area was filled with guests that clearly felt other people staying at the hotel should get out of the way. Not overly friendly check in but found my way to the room ok. Room was a good size, small bathroom for a suite and all very dated, (crunchy was a nice touch though) I went down to the bar for a drink and evening meal but soon found the wedding to have taken over everything so ordered a wine and went back to my room for room service, good came in good time and whilst nothing to write home about was fine. Music blared out late in to the night and guests then rampaged the corridors in noisy/drunk states for sometime after so had little sleep - i didn't even bother trying breakfast ... just went off to McDonalds in the hope of some peace. Lovely receptionist checked out and apologised for the wedding noise but still paid for a quality experience that i just didn't get!

"Wedding of james shaun &tracey marie"

5
24/06/2017

We had our wedding at St Pierre. It was a fantastict wedding and anyone wanting a great wedding venue this is definitely the place. Its second to none. Mel and wayne are brilliant and the service is superb.The wedding breakfast went down a treat, and the buffet at night time was enjoyed by everyone. The disco, well everyone was drancing and having the time of their life. All our guests enjoyed the day as much as us. We had an amazing day from arriving to leaving the following morning. The honeymoon / jacuzzi suite is simply the best way to finish off the best day of your life. We have and will be visiting StPierre again

"Sisters Wedding Vows Re-Newal"

4
20/06/2017

The overall days experience was a very good one, the weather was scorching ~ 30c a down side was the ceremony room had air-conditioning but this did not seem to be on & all in the wedding party were wilting with the heat. The actual room used for the meal was lovely & cool, well presented & the event manageress was very polite well mannered likewise with all the staff. The afternoon food was very nice & plenty of variety. When we finished the afternoon celebration we were asked to move in to the spacious bar area & terracing so the room could be turned round for the evening celebrations. The evening room looked amazing & the only down side was the young bar staff looked out of their depth with the volume of people at the reception, the bar manger was brilliant putting extra chairs & table in the room for people, nothing was too much effort for them. I can say that I would have no problems with recommending the St. Pierre, New Miller Dam for any function.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I apologise for the temperature in the ceremony room. There is indeed air conditioning in there, but due to the noise it makes it is always switched off during the ceremony so as not to interfere. We pride ourselves on our service so are constantly introducing and training new staff. I hope this did not impact on your evening enjoyment too much. I am very happy to hear that you sister had such a good day.

"Wedding venue"

5
16/06/2017

What a wonderful day. The staff did a fantastic job making sure everything was just the way our daughter and her husband wanted. They did everything they could to ensure the day went smoothly. It was an amazing day, the venue looked wonderful and was able to accommodate everything they wanted. A few of us stayed over night and the excellent service continued, our rooms were clean and well maintained and the breakfast was great and plentiful. Thank you to all the staff.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review. It is always so pleasing to hear that the entire team added to making your daughters big day a perfect one.

"Wedding"

5
15/06/2017

We had our wedding reception here, the staff made sure that it was the best day for us and went above and beyond, the room looked gorgeous, the food was too. We wouldnt change a thing about the day. Every member of staff couldn't do enough for us and made sure every person in the wedding was happy. Melanie is so helpful and kind and puts you at ease when it comes to planning everything too.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
First of all let me add to the congratulations of your big day. I am so please that you had a fantastic time. I will be sure to show your review to Melanie and the team.

"Decent Best Western"

4
14/06/2017

I stayed at the St Pierre in March this year having stayed at another Best Western further south the night before. The rooms are comfortable, well appointed and clean. The bar had a good atmosphere, the football was on, and the evening food was good as was the breakfast, not sure about the £1.50 additional charge for fish though. The staff were pleasant. Handy location and will stay again.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review.

"wedding reception"

5
13/06/2017

our daughter and son in-law had their wedding reception here on the 10th June Melanie and Wayne were so helpful from the day we booked until we left on the Sunday. all through the day both kept making sure we had everything we needed. and thanks to the great staff the day went smoothly with no hitches. we all had a great time here and i would highly recommend to others as a place for your wedding venue. a big thank you to all the staff.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for your review. I am so happy that you had such a great day, and I will be sure to pass on your comment to the team.

"Not consistent"

3
31/05/2017

I am sorry to say that the St Pierre experience very much depends on which staff are on duty. Some are very attentive and personify customer service whilst others do what they have to do to complete the task. However the rooms serve there purpose and the restaurant food is adequate. The very changeable day rates are annoying and I would imagine cause customers to look elsewhere.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
I am sorry to hear that you do not always receive the same exemplary service that I expect from all my staff. I will be sure to look into this so that it does not happen to you again.

"FAMILY GATHERING"

5
29/05/2017

Booked 5 rooms for a family birthday party in wakefield centre.we had a warm welcome by the reception staff & no problems at all with anything .Rooms were fine for everyone . lounge/ bar area very comfortable excellent wifi coverage across the hotel. All the staff friendly & helpfull ,Thank you all for a lovely weekend.

"Wedding"

5
28/05/2017

Well what can I say I had my wedding on sat 27th may I had a fabulous day the staff couldn't have done any better great customer service and food was lovely. Wayne was so helpful and making sure we was ok through out the day would recommend having your wedding day they're as you would not be disappointed

"Good"

4
25/05/2017

Nice hotel with bar good size rooms parking restaurant wifi is good towels only one in a double room bit far from centre and train station water reservoir nearby a few pubs aswell but not good for hot weather no air conditioning

"Nice enough hotel if a little dated"

3
16/05/2017

Stayed here before and the hotel offers good value for money. the rooms are a little dated but good for the money. The family room was fine and comfortable - only problem, those below could be heard, like every word! Breakfast decent enough. Over all, had its faults but for the money a good place to stay.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am happy to hear that you have returned to us. We are constantly improving our rooms to add to the quality of our guests stay. we hope that this is noticeable on your return.

"Great weekend "

5
14/05/2017

Fantastic wknd at the St Pierre nothing too much trouble for Wayne and the staff very friendly and helpfull. Extremely comfortable room very clean. Great hotel in a beautifull setting thankyou for a lovely stay

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for taking time to write this review. We look forward to seeing you again soon.

"Mothers Day"

5
11/05/2017

I decided to take my mum there for Mothers Day afternoon tea. When the 4 of us arrived we were greeted by friendly staff and was shown to the bar before being given a choice between 2 tables near the window. We were served tea and coffee first. Then came the food beautifully presented; a selection of sandwiches and desserts to suit all tastes along with a delicious scone each. The staff were attentive and friendly despite it being a very busy day for them. My Mum received chocolates and wine as a special gift. The whole experience was great value for money and the hotel itself is within walking distance of Newmillerdam.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am happy that we could do our part in making your mothers special day memorable for all the right reasons.

"Visiting family"

4
09/05/2017

This is the third year we have stayed here and we have always come away knowing we will be back. Staff always friendly and helpful, rooms clean and very comfortable. Very good choice for breakfast. Location is fantastic.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
It is always so rewarding to hear from returning customers that the service received was as good this time as the last. I will be sure to pas your review on to the whole team, and we look forward to seeing you again next year.

"Beautiful wedding Venue"

5
25/04/2017

was at a wedding last Friday and what a lovely day, from arrival to the end of the evening was just perfect day, staff friendly and really helpful nothing too much trouble, venue was lovely all really nicely set out in white and pink. Food was great and also the food for the evening party was great, couldn't have asked for a more perfect day, well done Hotel St Pierre

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
It is so good to hear that you enjoyed your time with us at such a special occasion. I will be sure to pass your comments on to the rest of the team.

"Good business stop over"

4
23/04/2017

Great location away from too much traffic, but close enough to M1 for onward journey. Welcoming staff made check in and out easy. Better than average for a business stop over, with good wifi. Food okay.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
I am so pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back again soon.

"Excellent Stay"

5
20/04/2017

I was greeted by a friendly smile on my arrival, and things just continued in the same vein for the rest of my stay. Service was very good all staff were friendly, helpful and professional. The room was very good, large comfortable bed, and very clean. I ate in the restaurant, having a very tasty vegetable soup followed by a by an excellent rump steak. Great food served with a smile. Short 15 minute trip to Leeds in the morning makes this a great hotel in a great location.

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for your review. I am so happy that you enjoyed your stay, and we look forward to seeing you again soon.

"Good sized clean room"

5
18/04/2017

A modern hotel with good amenities. Good sized very clean room. Nice welcome from the staff. Friendly bar and nice restaurant on ground floor.We did not eat but the menu look good. After a good nights sleep we had a nice walk in the morning around the local dam just a short way from the hotel

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you for letting us know that you enjoyed your stay with us. We look forward to seeing you again soon.

"Excellent "

5
16/04/2017

Great, helpful, friendly staff. Lovely continental breakfast and a nice cooked breakfast. Situated in a lovely area, beautiful walks around the lake, not far from the town centre where their is lots to do! Worth a visit!!

Sarah_Bolson, General Manager at Best Western Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review. It is a pleasure to hear you enjoyed your stay, and we look forward to seeing you next time you are in the area.

"Excellent 80th party for mum"

5
08/04/2017

Staff were excellent.Very attentive without intruding on the event. Everyone gave 10 out of 10 for meals. Good choice of meals offered on 3 course menu that suited all tastes. I tried vegetarian stroganoff and it was very tasty. The staff were very accommodating when we made changes to seating arrangements. Thank you for making this a very special day for family & friends who very impressed with the st Pierre. Thanks to Melanie and the excellent staff. We all live locally so didn't stay at the hotel. But definitely worth booking a room and meal for a special occasion.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I will be sure to pass on your comments to Melanie and the rest of the team.

"Awesome Room"

5
07/04/2017

So I've literally just arrived in my room and it is absolutely lovely. It is clean, modern and has everything you could ever need. The receptionist was very friendly upon arrival. I would 100% recommend this hotel to anyone.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
So happy to hear that you like your room Chantelle. We hope that you enjoy your stay.

"Wedding & Receptions Saturday 1st April 2017"

5
06/04/2017

From the initial visit to look at the hotel for a wedding venue with Mel we were amazed at the professionalism and support. We booked there and then on the spot, and are so glad we did. Mel and the team put our minds at rest over every single question we had, every little quirk we had at our wedding was catered for without qualm. The day started for me at 6am sat outside with a coffee as i knew i didn't have to stress over anything, didn't have to chase staff around with the "have you done this questions", just leave them to it, sit back and relax. And Mel and the team did us and themselves proud, the room was set up perfectly for our wedding vows, with an extra wide aisle as asked, so both my sons could give me away, Mel timing everyone in perfectly and Richard also timing the music to perfection. After the vows, whilst having photographs and drinks Mel and the team turned the same room around and invited us to look at our wedding breakfast room, breath taking. The meal was absolutely gorgeous and served by the most polite staff. All the team were on hand should anyone have any questions. After the meal and speeches we returned to the bar area for a short while so once again our room could be transformed for our evening reception catering for 130, which is a big jump from the 48 day guests, but the team made it perfectly, setting up sweet tables assisting the DJ etc. The evening buffet was amazing too. All in all we could not have asked for a more perfect venue to hold our perfect wedding, and that's exactly what the whole day was...PERFECT. If anyone is thinking of holding their own wedding here, don't think, DO!. An absolute credit to the hospitality industry, from Mel the wedding coordinator to every last staff member that served us meals & drinks, hosted, cleaned, cooked, the receptionists, EVERYONE, should have recognition for the ergonomic, professional way they work as a team. We thank you all from the bottom of our newly wed hearts. Emma & Terry Mr & Mrs Mason

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
First of all, let me add my congratulations to Terry and Yourself. We strive to make someones big day as special as possible, but it is still so nice to hear when the whole team as made it such a memorable occasion. I will be sure to pass on your comment to everyone.

"Mother's day meal"

5
27/03/2017

Visit hotel yesterday for a 3 course meal for Mothers day...Really enjoyed my afternoon..the food was lovely..hence empty plates. .the staff were very friendly and couldn't do enough for you, as always..impressed by the little gifts given on leaving ..well worth the money..defiantly go back..

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I am so please that you enjoyed your visit, and will be sure to pass on your comments to the entire team.

"Mother's Day"

5
27/03/2017

We had a lovely meal on mothers day at St Pierre. There was 14 people on our table and everyone was was very happy. Staff are always very friendly and efficient. We had a lovely afternoon out. I wouldn't hesitate to go again and recommend to my family & friends .

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. Mothers Day was very busy but it has been so nice to receive so many exceptional reviews and comments from the majority of our guests. We hope that you will join us again next year.

"Enyoyable stay."

4
28/11/2016

Stayed here on the 22nd November for 1 night stopover on a business trip into Wakefield. All staff very pleasant and helpful. Rooms very comfortable and clean. Good breakfast hot and cold options available. Good location for walks and local amenities. Ample and easy parking available Good and efficient Wifi I will definately return on my next business trip.

"Wedding"

5
21/11/2016

I had my wedding with the hotel on Saturday 19th and I can't thank them enough they did everything how we wanted it and the day went so smoothly can't thank u all enough especially Melanie perfect venu for the perfect wedding definitely recommended to anyone x

"Girls night out"

4
20/11/2016

Hotel fine good for parking. Staff friendly and hotel is clean although decor is little dated but on the whole comfortable stay. Breakfast buffet nice and fresh Close to local pubs and restaurant ideal for couples who like a walk and good food

"Mick & Jean Atherton's Wedding "

5
16/11/2016

Date: 29/10/2016 Thank you to Mel and staff for making our Halloween themed wedding so special,everyone commented on the lovely food and friendly staff nothing was too much trouble from the waitresses to the DJ. Would definitely recommend this for a wedding venue.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for letting us know that you were so well looked after by Mel and the rest of the team. I was lucky enough to see the room when it was prepared for you, and can imagine that you had a fantastic time. Congratulations, and welcome to the St Pierre Family.

"Pleasant weekend visit"

4
16/11/2016

Arriving at 5pm on the Friday, we were given a warm welcome and a quick check-in. Our room (220) was on the first floor, very peaceful and quiet, situated at the back of the building overlooking fields and woodland. Our room was quite large and comfortable. The bathroom in contrast was very small and quite congested. It contained a bath with fixed head shower. Breakfasts were served in the restaurant and everything was self service. We ate in the restaurant on our first night. The meal was very good, but it was disappointing that only 2 other residents were dining. There was however a halloween party going on in the adjoining function room, which spilled over to the bar area which was quite lively and entertaining ! The same situation on our second night (Saturday), when a Halloween themed wedding party was taking place. Despite this, we were not disturbed overnight and slept well. On checking out on Sunday morning, our billed included food (breakfasts and evening meal), even though we had paid in full online when booking ! This was amended to cover just our bar drinks and wine. However, when checking my account online a few days later, I found that another 85 pounds had been charged to my card ! It took quite a few phone calls to the hotel before this charge was refunded. It transpired that the mistake was down to a miscommunication between themselves and the Best Western online booking service. Despite this, we fond the hotel to be excellently placed for visiting the Wakefield area, and the walk around the lake at Newmillerdam (a short walk from the hotel) is well worth the effort.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I am happy to hear that you enjoyed your stay with us and were well looked after. My apologies for the payment confusion, but good to hear that the staff rectified this for you. We look forward to seeing you again soon.

"Ideal base for visiting Wakefield."

4
09/11/2016

The room was quiet, at the rear of the building. It was very clean and had everything for a comfortable stay. A large variety of food available for breakfast. The hotel is situated on a main road and is close to pubs/restaurants. There is a large Asda and Aldi about 5 minutes away.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Many thanks for your review. It is so nice to hear that you enjoyed your stay with us.

"Wedding Day 15/10/16"

5
30/10/2016

I would like to take the time to thank Mel (wedding Co-ordinator) and all the staff at Hotel St Pierre for making our Wedding an incredible and memorable day.from day one of booking our wedding they was really helpful and took stress away. Everyone was super organised and on the ball and i would highly recommend them to anybody planning a special day like ours. Presentation of the room was better then we could ever imagine and the food was excellent (specially the cheesecake) lol. All our guests also enjoyed the day and commented on how helpful and lovely the staff and hotel is, and the DJ was amazing. Many Thanks Mr & Mrs Smith

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Firstly let me add my congratulations to the many I am sure you have already received. I will be sure to pass on your comments to Melanie and the rest of the team.

"Nice location"

3
29/10/2016

My husband and I regularly visit Newmillardam as its a lovely little village between Barnsley and Wakefield. The hotel is the only one in the village and room prices reflect that. We pay similar prices in more upmarket hotels. The hotel has a range of different rooms to suit different budgets and holds lots of weddings, staff are generally helpful and friendly especially the reception staff. We tend to stay in suites which vary in size but are always clean and comfortable. Being a hotel guest not a wedding guest can make you feel awkward at times as the bar area isn't overly big and guests spill over - a bit of a nightmare when 2 weddings are being catered for on the same night. Also, this can be a problem at breakfast as some wedding guests stay over and you can feel as though you're intruding further on their special day. To that ends, we don't tend to breakfast in the hotel. Overall the hotel is in the perfect location to visit Newmillardam and makes a restful weekend break to recharge weary batteries.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to point out the pros and cons of your visit with us. All information will be discussed on our next managers meeting so that these issues can hopefully be removed if you choose to join us again.

"nice little hotel"

3
20/10/2016

i only stayed for a brief time as we were visiting a wedding reception. i will start with the only bad point, the room that the reception was in was too small for the people that were there although we made the best of the bar area and had a good night anyway. we left our car over night and it was still there in the morning which is always a bonus. the food from the buffet was also really good. the beer was the usual price of around £4.00 per pint that you get at hotels these days. the bar staff were a bit slow and as a result we had to wait to get served. and i was assured from other guests that the hotel rooms were also great.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. We are constantly working on staff training and improving our customer service, so I will be sure to raise your issue on our next team meeting.

"Wedding"

5
18/10/2016

Stayed here for two nights for a family wedding. Lovely place. Had a great weekend the staff were great . Rooms lovely and clean beds very comfortable. Everything u need in room . Would definately go again

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Many thanks for your review. We hope to see you again in the future.

"Always a lovely stay"

5
18/10/2016

Always find the hotel to be clean and well presented, the staff are always welcoming and friendly. Food and drinks in the hotel are always reasonably priced and tasty. We visit 6+ times a year and have never had a bad experience! We have taken so many of our friends and family here....we just love it Would always recommend this place!!

"AMAZING"

5
16/10/2016

Where on earth do you start with this place?!! What an amazing hotel, from the quick and easy check in process to the brilliant friendly staff. This was the first time after being together for a year that my partner and I had managed to get away together for the night, I rang in advance after booking online to request for 2 roses to be left on her side of the bed for our arrival and this request was followed up straight away with no fuss! Whilst on the phone the lovely Diane listened to my story of it being the first night we had got to be together and upgraded out room there and then, what a beautiful gesture from a wonderful hotel! Nothing was too much for them, the room and bed were exceptionally clean and comfortable. We will definitely be visiting again! I don't know about 3 star I would give this place more than five stars if I could! From the bottom of our hearts we thank you for a wonderful stay! X

"Fantastic"

5
14/10/2016

Visiting from the isle of wight for my birthday.lovely pleasent staff. Nothing too much trouble.rooms imaculate. Housekeepers friendly.bar snacks delish try the salads. Will defernatly be back. Breakfast yummy so much varity and if not on the menu they make it for you. Thankyou guys xxx ur all amazing xx

"Was our wedding day"

5
11/10/2016

We had our wedding here on the 11th September this year and was absolutely balled over by their professionalism and their attention to detail.nothing was too much trouble they made our day so special.A very big thank you to Melanie the wedding coordinator and all the staff at St Pierres.

"Wedding on the 01/10/2016"

5
09/10/2016

Me and y husband had our wedding here on the 01/10/2016. The whole experience from start to finish was amazing. I had originally booked the venue in September 2014 and from there on the staff have been amazing, right up until the date itself. We have had so many comments from our guests with regards to the food and how the day itself went. The food was amazing (especially the mini fish and chips) this was a winner with everyone, the layout of the room was beautiful, then when it was changed for the evening again it was fantastic. The guys that work in the hotel especially Wayne and Mel are out of this world, they made sure everyone was catered for and that everything ran smoothly. (not a thing went wrong), they were extremely attentive, even bringing out buns for us at 2.00 in the morning. Both me and my husband plus all of our guests would highly recommend this place as a venue for any wedding or occasion you have in mind. You cannot fault it. Thank you very much for making our experience the best that we could ever have imagined.

"Our wedding 24/9/16"

5
08/10/2016

PERFECT! From start to finish I have never been to a place where staff can't do enough for you and your guests. The whole time the wedding was booked (19 months) mel catered to my every need. I changed my mind on colours and guest numbers more times but she just went along with me. Every single member of staff who worked the 2 days we stayed were amazing, polite and always happy to help. Food was fantastic from breakfast to the wedding meal and then the night buffet was lovely I had more comments from guests, and when the food ran out mel couldn't get some more on fast enough. I have never met such a lovely person who just wants to make your day the best. She even took my suitcase from the room I stayed in the night before the wedding to the room I was staying in on the wedding night while I was partying away. Bed was super comfy too. To finish off my stay here and my wedding was perfect. It was the best. Can't thank the staff enough but to mel and Wayne who work so hard and do that extra bit. Thank you thank you thank you!

"Good base of operations"

4
04/10/2016

The plan: An evening in Newmillerdam, a few drinks, some food, no drive home. Where else would you stay? Best Western upgraded us and it was a decent room. Distinguished from the more basic by the inclusion of bathrobes, bottled water and a single Aero. Firm bed, room very warm, but with everything you would need. Parking is ample and it was a quiet stay, even considering there was a wedding party. Unfortunately I was woken at 01.30 by a telephone call from a guest wanting to know what time check out was, after which I struggled to get back to sleep! I'm not sure if we were close to a door which was repeatedly banged or if the door of all the rooms just close with a bit of a thump. It wasn't excessive, just noticeable. Free wi - fi. Breakfast was an intimate affair with quite a small, comfortable dining area, with friendly service. I would have stayed another night quite happily.

"Wedding Mat & Sarah"

5
02/10/2016

We had my son's and daughter in laws wedding on the 1st October 2016 Mat & Sarah the whole day was amazing Mel & Wayne were fantastic hard working and went the extra mile to make sure that all was perfect. The wedding breakfast was delicious. This is a perfect venue for your special day. Thankyou to all the staff that worked on the day you were all truly fantastic and we appreciated all your hard work.

"Good Location"

4
29/09/2016

Stayed at the hotel for one night. Check in was very good and although there were wedding guests in the reception area we were welcomed and everything was explained to us. Car parking is good with spaces at the front of the hotel as well as the rear. The room was good just the bathroom was on the small side but for one night it was fine. Breakfast was buffet style, service wasn't the best and we were left to get on with it with no welcome on entering the room or any explanation what was on offer or where we could sit. Didn't like the fact at the cereals were in open dishes or in those upside-down dispensing units. Personal choice I know but would have liked to see individual sachets or boxes. But overall breakfast was ok. We would stay again as overall the experience was very good.

"Our wedding 10th September. Lauren & leuk "

5
26/09/2016

OUTSTANDING! Did everything we asked! Good contact through out the full 18 months! I had nothing to sort myself regarding the venue has it all comes in the package! I changed the numbers and package several times and even changed the numbers the night before the wedding has someone dropped out but Mel was amazing and sorted everything! My day was perfect! I stressed and stressed for nothing at all! I would highly recommend! All the staff on duty that day and night was totally amazing! Also the photo booth the hotel use 'photobooth4you' is beyond brilliant aswell! My mum tried to talk is out of having the photo booth yet she was crying with laughter when she was in it!! Can't not thank these guys enough!! Thank you hotel st pierre!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Firstly let me add my congratulations to those already received. Melanie and the whole team take enormous pride in the service they give throughout the wedding process and beyond. However it is always great to hear that everything was so perfect for you. I would officially like to welcome you the the St Pierre family, and very much hope that we see you both again very soon.

"Great stay!!!"

4
26/09/2016

This was our first stay at St P. As we have stayed in several of Best Western hotels. Lovely staff on our Saturday afternoon arrival there was a wedding reception in place and we thought oh oh! Will we get good service? Thankfully we were not disappointed! The lovely young girl in reception doubled up as breakfast waitress and was great! Do you let her go home BW??? Room was spotless and had a lovely bedding and towels. We had an attic room with a valour window overlooking fields, and being on the 4th floor we didn't here a sound of the wedding's disco! Lovely chap on reception Monday morning (25/9). Well done to all the team, we had a great stay, thank you.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for a wonderful review. I will be sure to pass on your comments to the young lady in question (Lauren), along with the rest of the team.

"Hotel St Pierre"

5
26/09/2016

We arrived , due to flight delay and useless Hertz car hire , in the early hours of the morning, so understandably were not in the greatest of moods. Fortunately we were met with a smile and a warm welcome and this set the tone for the whole trip. From reception to chamber maid everyone was extremely friendly and helpful and nothing was too much trouble. Room was clean, bed was comfortable and breakfast was plentiful.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for writing this review, and for taking the time to let us know you were so well looked after during your stay with us. We look forward to seeing you again should you be passing this way.

"Hotel St Pierre"

4
16/09/2016

Room for one night was fine, although not easy gaining access up the narrow windy stairs, nosiest shower ever, felt sorry for my neighbor as this was early Be realistic about your expectations, if you want pure luxury then you need to pay for it, this hotel ticks the boxes and more for what you pay Staff very nice and welcoming

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking time out to write this review which is very much appreciated.

"Kev holland"

5
14/09/2016

Just stayed at the St pierre Excellent stay. Staff are all incredibly helpful. Breakfast superb. Love their sausages and mushrooms. Have stayed a few times and have never been disappointed. Highly recommended. Lovely setting also at Newmillerdam. Will be back soon ...

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review Mr Holland. It is nice to hear that you are so well looked after, and we look forward to seeing you again soon.

"Suite treat"

5
13/09/2016

We stayed in a suite with a four poster bed absolutely loved it. There was a lovely sitting room and separate bedroom which was a good size the bed was amazing. We looked out over a field it was so peaceful just what we needed. We had a bar meal and breakfast at the hotel the food was really good and the service was excellant the staff couldn't have done enough. If you go out of the hotel there are some lovely walks including Newmillerdam lake been 5 mins away.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
It is so nice to hear that you had a good stay with us. We look forward to seeing you again in the future.

"friends wedding reception"

4
12/09/2016

We attended a wedding reception ,when we arrived we were greeted by smiling friendly staff, given a drink and sat in the pleasant lounge area. When we were shown into the room for the wedding breakfast it was a beautiful room everything looked perfect, the meal was excellent served nicely and was piping hot. later the room was changed to cater for the evening party, which was very nice the staff were attentive and friendly everything was perfect. The bedroom we had was very clean and nicely furnished, the towels and bedding were spotlessly white, plenty of toiletries .The room had everything we needed, Breakfast was very good plenty of choice and well cooked, once again staff were very attentive nothing was too much trouble for them. it was a pleasant stay I would recommend the hotel.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for letting us know that you had such an enjoyable stay with us for the wedding that you attended. I will be sure to pass on your comments to the team.

"Business Trip"

3
12/09/2016

Basic but very comfortable hotel. Good nights sleep and a good breakfast. Only a 1 night stay on business but helpful staff although found reception un-manned at times. Evening meal was OK but limited menu. Breakfast was good quality.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to review your stay with us. Are menus are constantly changing, so hope there is something more to your liking should you visit us again.

"In need of some TLC BUT nice stay"

4
12/09/2016

We stayed here in late August, we run a business in Leeds but live in Scarborough, we usually stay at Best Western Milford Lodge but it was a busy weekend with the Leeds Fest!! Firstly, the hotel is in a lovely setting being within striking distance of Newmillerdam. The first improvement we would make is to ask that the hotel consider creating an outdoor seating area to the back of the hotel. It would not need to be large but it is such a lovely area (albeit in the car park). The second would be air conditioning in some of the bedrooms (possibly asking an executive price??), it was very warm during our stay. The restaurant serves its purpose but could be so much better. The food and service was great (we had fillet steak) the staff were warm and friendly but for some reason it lacks atmosphere. The reception staff were lovely, very professional and all in all we had a good 3 night stay, for the price we paid it was a great find, good food and in a great location.

"Cousins wedding and wedding package"

5
10/09/2016

We attended my cousins wedding, staying the night before and after the wedding. The reception was held at the hotel and the staff were very obliging, nothing was too much trouble. The reception room was tastefully decorated and the meal was nouveau cuisine, well presented and tasty. Three courses with a three options. The wedding organiser for the hotel ensured both the newly weds and guests were well looked after. The room room was clean and comfortable and an extra Z bed was provided for children. Tea/coffee and biscuits provided and replenished.

"Wedding day 11/06/16"

5
10/09/2016

We got married here in June and it was an absolutely amazing day from start to finish! Mel and the staff couldn't have been more helpful, the rooms looked beautiful and all our friends said it was a beautiful day. They all made our day so special, and we are now planning my husbands 40th there next year. My son has behavioural problems and all the staff are fantastic and let him ask his million questions and always make him feel welcome :) A lovely hotel and fab staff

"Fantastic Conference Facilities"

5
07/09/2016

We booked the St Pierre Hotel at Newmillerdam for our school's Inset day on the 5th September. It was fantastic! From the pre-day information to the experience on the day we could not have been happier. Melanie and her team could not do enough for us. The facilities were excellent, and the refreshments and food were more than enough to keep 70 hungry teachers happy on their first day back after the summer. Thanks again.

"40th wedding anniversary party."

4
04/09/2016

On first entering the hotel we were greeted warmly and soon given the keys to our room. The room was neat and tidy but the bathroom was a little cramped. Also there was no nonslip mat in the bath for both baths and showers which I myself found a little unsettling. The whole place was a little jaded and looked in need of a spruce up. Lighter colours on the walls might help. Lift was small and it was busy so not always available. The room provided for party was large with compact dance area but again could do with a little modernisation. We stayed up quite late talking but the kitchen was happy to provide coffee and teas which was appreciated. Breakfast - Sunday morning was a bit limited. More croissants and rolls plus cold meat and cheese would have been appreciated. Tea and coffee was brought to us which again was appreciated. Altogether quite a pleasant stay. Staff are very pleasant and helpful but the place is in need of a little more loving care and 'modernising'

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to write your review. We always welcome all comments so that improvements can constantly be made. I will be sure to note the items you have raised.

"A good basic hotel"

3
04/09/2016

No frills option for a short stay. Lovely staff, decent breakfast and bar meals. Location was good for our needs and parking was right outside the door. Decor and presentation was a little dated and tired but didn't detracted from stay. Only disappointment was one dish was burnt and yet was served - this was quickly remedied with an apology though.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. I am very disappointed to hear that you were served a meal that was not to our usual high standard, but happy to hear that the staff rectified the problem swiftly and efficiently.

"Good enough"

4
01/09/2016

Stayed here for one night and rooms are a good size. Old fashioned but very clean. The staff are friendly particularly the lady on reception who was chatty and welcoming. The hotel has a great bar and good service again. The hotel offers pub grub which is OK although possibly a bit pricey for what it is. I would certainly return if in the area again on business.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. We look forward to seeing you again upon your return.

"Our wedding day "

5
30/08/2016

We got married here at St pierre on the 28th of August 2016 and we couldn't of asked for a more perfect day. It was so relaxed with help from every one at St pierre and Melanie who couldn't of done enough for us, even putting up with me changing my mind all the time she was very accommodating. The staff were always lovely and very helpful, we would definitely recommend this hotel to anyone for any kind of event or even just a short stay. Thank you so much to everyone at St pierre for everything you have done to make our day exactly how I wanted. With credit to st pierre for taking this fantastic photo of me and my new husband!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
First of all let me add to the congratulations of your big day. I am so please to hear that Mel and the rest of the team did everything they could to make your day so special. I will be sure to pass on your comments.

"Excellent Customer Service."

4
29/08/2016

I booked a room for an overnight stay this BH weekend, originally booking through Late Rooms. On contacting Sarah direct at the hotel, she managed to beat the best Late Room price. Sourcing a room for my friend and I after shuffling rooms around to do so and calling me back immediately, cancelling my original booking. I really appreciated her perseverance, help & attention to meet our needs. Thank You Sarah.The customer service has been excellent. The staff we dealt with were brilliant.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. I was very happy to help and sort things out fore you. I will be sure to pass on your review to the rest of the team.

"Our wedding day! Mr & Mrs Holland"

5
29/08/2016

Where do i start....everthing about this hotel was amazing for our special day! Each and every member of start we had the opportunity to meet was lovely....i cant thank Melanie the wedding coordinator enough for everything she did for us! All my guests seemed to have a great time! Even the food was delicious! I have no doubts about having my day here and would highly recommend it! Thank you Hotel St Pierre!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for letting us know that you had such a great day with us on your special day.

"Nice 1 night stay"

3
28/08/2016

Had the DBB deal which was great value. Our room was at the top so dormer style and we had a sitting room and 2 TVs. Went down for dinner early and the food was very nice and the staff friendly and helpful. Not so good the girl on breakfast duty but the food was adequate, poor tepid coffee. We met friends in the bar and the lovely barman was attentive and friendly. Will return if we get the same value deal

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review, and for letting us know you would be happy to return.

"Wedding 30 July"

5
27/08/2016

Me and my husband had our wedding here in July and it was just amazing. Melanie was exceptional and even organised on the wedding day with the kitchen to arrange moving the wedding breakfast back 2 hours so we could get all our photos done before the rain was supposed to start. Melanie and the team were so helpful on the day, the rooms were lovely and clean and the food was really nice. Cannot fault them at all, they sorted everything from cake delivery to the photobooth on the evening, it all made for a very stress free day! Lovely hotel in a beautiful location!!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for letting us know that you had such a good day with us. I will be sure to pass this on to Melanie and the rest of the team.

"16th July Joint wedding"

5
26/08/2016

First of all I would like to give a big shout out for the lovely wedding organzer Mel. If I was to describe Mel I would say she is like Mary Poppins 'practically perfect in every way' :). She is an absolute superstar and a credit to St Pierre. Having a wedding can be stressful at times and a joint wedding you have twice the amount of stress haha but Mel was a god send she recommended Photographer and Hairdresser/Beautician Gary and Liz who was absolutely amazing and are not just business people but great friends now :). We have to choose 30 photos for a special wedding album and I have no idea how we are going to narrow it down to 30 there is so many beautiful photos from our special day. Mel also recommended Mrs Bouquets florist and the flowers was stunning and simply perfect. Hotel St Pierre did an amazing job in making sure everyone was happy, everyone got the meals they had requested and that everyone had a great day at our wedding. The staff couldnt do enough and the day went so smoothly you all did a brilliant job considering there was so many guests with it being a joint wedding. Thankyou all so much for helping make our day perfect. Highly recommend Hotel St Pierre for any occasion I will even be calling in every so often for a Sunday dinner as I value the staff very much for all the hard work they do. Thanks again Mel and your team Mrs Joanne Salter :) x

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
It is always nice to hear when someone has had a good time with us. But it is exceptionally nice when we hear that the whole team as gone above and beyond to make your special day 'practically perfect in every way' I will be sure to pass this excellent review on to Mary and the rest of the team!!! ;-)

"Midweek overnight stay"

4
26/08/2016

Arrived to find rather nice looking lounge but was asked to pay £50 upfront in case I had anything ordered to my room, this was despite having prepaid for room. Having stayed in a number of best western hotel I have never been asked to do this before the money was immediately taken from account and 2 days later has yet to be returned back which is what I was informed. The hotel itself is a little outdated and could do with modernisation but rooms were exceptionally clean and shower was powerful so can't complain, room was very hot and could have benefited from a fan but it was a very warm day and night, though thankfully very quiet so was able to open window without being kept awake by noise but the housekeeping staff were very noisy the next morning. This is an ok hotel for an overnight stay but does lack compared to others in best western chain.

"Worth the money"

4
25/08/2016

Stayed here whilst on business ,have to say it was above average ,the staff were very polite and friendly ,the rooms are a bit dated and could do with a small freshen up and modernised a bit but over all no real complaints apart from the temperature was in the 30s and there was no air con or fans (i know that sounds petty) but something they should look into ,i was happy with the size and cleaniness of the room ,tea/coffee making facilities and free wi fi so if i was was to give it a mark out of 10 it would 8 and would have no problems staying here again

"Family wedding stay"

4
24/08/2016

My family and I stayed here for a family wedding and found it pleasant enough. My aunt and uncle held their wedding and reception here in large rooms with good catering. The rooms were comfortable and ample sized and the whole hotel is in a very natural and nice location at new Miller dam park and walks. All in all a good stay.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for letting us know that you had an enjoyable stay with us at the hotel.

"Special Birthday visit"

4
23/08/2016

We booked 2 nights to visit friends nearby for a special celebration. It was a particularly dismal afternoon and we had a cheery welcome. Room was fine clean and reasonably bright even with the usual poor lighting supposedly used to save the world! We booked dinner as a package and was very pleased good choices and what was impressive freshly cooked. Reasonably priced wines and fair choice. Breakfast again was a good cold buffet but freshly cooked hot choices including freshly made toast rather than those infernal toasting machines ! We enjoyed the stay and would definitely recommend and if we visited the area again would do it all again!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
It is so nice to hear that you enjoyed your stay with us. We always strive to make our guests feel part of the family, but it is still good to know that we have achieved this.

"Fantastic stay"

5
23/08/2016

Beautiful hotel with character. Lovely spacious room and staff that actually give 100% to the guest. Fantastic vegetarian cooked breakfast and selection on buffet. Would love to stay again. Ladies at breakfast were so friendly. Could have done with some warm toast with breakfast but overall fantastic.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I am so happy to hear that you enjoyed your stay with us, and will be sure to pass on your comments to the breakfast staff.

"The moral of the story is ...."

3
20/08/2016

...always have your printed reservation confirmation with you. Chose the hotel because it was where we needed to be and the positive reviews it has had. But really this is an average budget hotel and unlike a Hampton or a Premier you do not get the certainty of room experience. We booked a suite and an executive twin neither of which we were offered on check in. Which brings me back to the moral of the story: I knew I booked a suite so was able to challenge and indeed I eventually got the room offered as a free upgrade (which it wasn't as I was paying the going rate!). My friends fared less well as I couldn't be certain what had been booked. So they were sent to a basic room which turned out to be a double so back to reception to be reallocated to a basic twin with no opening window on the hottest day of the year. We didn't eat in the hotel apart from breakfast which was satisfactory. We used the bar (which seemed to be rationing ice) and which closed early. It advertises as being open until 11.00pm but they were clearing up at 10.10 with shutters down by 10.50. Just makes one feel so welcome. Have I complained - of course - but no timely response. Overall verdict:disappointing.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review Mr Hopwood. I am very disappointed to see this as I was under the impression that you had already spoken with my Deputy (Richard), and that the mix-up on the rooms had already been explained and any overcharges refunded. As for the issues with the bar which were not mentioned in your email, I will be looking into this. I am sorry that these issues did not make your stay at the St Pierre as pleasurable as we would expect, and I hope that if you decide to return to us we can show you the excellent level of service which is normally received by our guests.

"Wedding 13th August 2016"

5
15/08/2016

My daughter had her wedding here and we stayed for 2 nights. The staff were very helpful and throughout the wedding day the support and organisation from the hotel wedding planner was brilliant. Nothing was too much trouble and I would recommend the hotel as a great place to stay for a weekend or for your wedding. Although no problem to us some people may find some of the hotel beds a little low so I would recommend mentioning it if this would cause a problem for you so you can have a room with higher beds.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for letting us know that you had such a good stay with us. It is always so nice to hear that we have helped to make someones wedding day special. We are currently in the process of replacing our lower beds, so they should not be an issue if ever you come to stay with us again.

"VALUE"

4
13/08/2016

Set near the Newmiller Dam country park, the staff at this hotel make you feel at home, the rooms have everything you need and more and are spotless. Bar prices are not OTT the food is excellent, with a couple of good pubs a short walk away, this hotel is well worth a visit

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you Dennis for taking the time to write this review. I am very please to hear that you had a good stay with us, and that you were well looked after by the staff. We look forward to seeing you again very soon.

"Wedding 8th July 2016"

5
09/08/2016

We held our wedding here in July 2016. From our first visit at one of their wedding fayre's right through to the day following our wedding we had the most fantastic service and attention to detail from Mel Hall, the brilliant wedding co-ordinator. I have to say that the planning and attention to detail made my day stress free. They dealt with all of our "deliveries" of flowers, cakes, balloons etc without any fuss at all. We had a singing waiter which was a surprise to everyone but me and the hotel staff and, to keep the surprise, they gave him a uniform and even a name badge so he looked part of the team. Everyone was very surprised when he started singing!! Absolutely nothing was too much trouble for all of the staff from the night before the wedding when six of us stayed right through to the day after our wedding. The day was fabulous, the food was very very good (which surprised me as there were 70 of us and everyone reccived exactly what they ordered!), the drinks and bar service were good both during our wedding breakfast and our evening reception (150 guests) which also had a fantastic buffet. We had a "room turnaround" after the reception which was seamless and efficient. The rooms were good, albeit somewhat warm, the breakfast on both mornings that we stayed was good quality, with good choice and very good service. I would not hesitate to recommend this hotel for any event or just a short stay, but I would most definitely recommend this hotel for any wedding. The prices were more than reasonable and the service and standards we received were faultless. A BIG BIG thank you to Mel and all of the staff at Hotel St Pierre x

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
First of all let me add my congratulations to you both. We work very hard to make our bride & groom feel special on their big day, but it is always so nice to hear when Mel and the team went above and beyond the call of duty to make your day so memorable. I will be sure to pass on your comments to Mel and the team.

"Great hotel"

4
08/08/2016

The hotel was really good. The staff were very helpful when my wife was unwell, they couldn't do enough. The room was clean and the bed was comfy. The hotel was quiet at night. Everything you could ask for. I did think the breakfast were a little over priced we paid £40 for 2 adults and 1 infant. Hmmmmm....

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking time out to write this review. I am very please to hear that you had a good stay with us, but a little unsure why you would have been charged £40 for breakfast. Even if you had booked B&B and decided to add breakfast in the morning the cost would be £9.95pp, with no charge for child. If you could please contact my deputy (Richard) at [email protected] we can look into this further.

"Wedding Venue"

4
08/08/2016

Would highly recommend the Hotel St Pierre for a Wedding Venue, it is in a beatiful location, the staff are so helpful and friendly the Food was excellent. Melaine who is the wedding co-ordinator helps and advisors and you up to and on the day.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for writing your review. I will be sure to pass on your comments to Melanie and the rest of the team.

"Attentive staff, great location"

4
06/08/2016

When visiting this part of Yorkshire, we always stay at the Hotel St Pierre. Great location, with good local walks and easy motorway access. The rooms are clean and comfortable rooms. We really enjoy the choice of food available in the restaurant, and the bar area is comfortable for a quick snack.. All the members of staff are welcoming, attentive and efficient.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. It is good to hear that you are always so well looked after, and we look forward to seeing you again soon.

"Wedding"

5
04/08/2016

Got married here in July it was the perfect day me and my husband couldn't be happier the food was perfect it was amazing the staff are brilliant the wedding coordinator Melanie is brilliant thank you so much for giving us the perfect day I would defiantly recommend st Pierre for weddings and other occasions the honeymoon sweet was beautiful with the jacuzzi. Everything was just perfect

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for letting us know that Mel and the rest of the team did everything to make your special day perfect. Welcome to the St Pierre family, and we hope to see you again very soon.

"Would not stay again"

2
04/08/2016

Stayed here on business with some colleagues for 2 weeks. Cannot count the number of times meals were sent out wrong or were cold or undercooked. Can someone please tell the chef how to cook a steak properly. One night took 3 hours for dinner when we were the only people in the restaurant! Hotel rooms like a furnace. Plus one day I came back and my door had not been closed by the cleaners. I complained and was told they would fix my door which was not fixed. Would not stay here again even though my company paid for it!

"Attended a wedding"

5
03/08/2016

Attended a wedding here recently, could not fault it! Had a super day the service from the staff was excellent especially the attention to detail from Mel Hall. The food was really good both for the wedding breakfast and the evening reception, nothing was too much trouble. Would be glad to recommend this venue for a wedding.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
It is very pleasing to hear that Mel and the team did everything to make the wedding day go so well. I will be sure to pass this on.

"overnight stay"

5
01/08/2016

Attended an event nearby. Very pleased with the hotel. Very clean and welcoming. Nice room. Great breakfast. Could not fault it. Would definately stay again in the future. The staff were excellent and explained everything well.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. I will be sure to pass on your comments to the team, and we look forward to seeing you again soon.

"Lovely Stay"

5
31/07/2016

I attended and stayed at this Hotel for a wedding. The service of all staff was excellent. All the staff were so friendly, courteous and polite. Nothing was too much trouble. The food and service was excellent. Would recommend this Hotel.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review. I am very happy to hear that you had such an enjoyable time with us.

"Good value and highly recommended"

5
30/07/2016

The friendly helpful staff at this hotel make you feel welcome as soon as you arrive at this hotel. Rooms are clean and comfortable and I highly recommend the Hotel St. Pierrre having stayed here seven times in the last three months whilst visiting the UK from Australia.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
I am so pleased to hear that the staff have looked after you and made you feel so welcome on each of your stays. We look forward to seeing you again soon.

"Lovely Surprise and a great stay"

5
26/07/2016

We booked this hotel for our anniversary after trawling the internet to find somewhere and were a little unsure of the location, Wakefield isn't normally top of the list for a short break. What a pleasant surprise we got, Newmillerdam is a lovely village with great walks, few good pubs with nice ale, lovely italian restaurant and the St Pierre hotel. Good location as well for motorway access. Dealing with Claire at the Best Wester Central Reservations was a joy and she processed the booking professionally and the complimentary card and Prosecco that greeted us on arrival was a lovely touch and very much appreciated. The staff at the St Pierre couldn't have been more helpful and professional especially the girls on reception and duty managers. We were lucky to get good weather and the room was warm at night but it was no trouble for the staff to arrange a fan for the room for us. Nothing was too much trouble and I would definately stay at this hotel again. We stayed for Bed and Breakfast and the executive double room was ideal and breakfast was good. I just wish we'd have tried the restaurant for dinner as the local pubs, although good for a pint, where a let down when it came to food. We didn't try the small italian restaurant because it was fully booked but feedback from local people was good. This hotel is excellent and if you want to arrive and park your car up for the weekend with access to suitable facilities then this is ideal. Well done Best Western for the whole experience and well done to all the staff involved, freindly, fun and professional.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
It is always nice to hear that all of the team played their part in making your stay so enjoyable. I will be sure to pass on your lovely comments to the staff.

"Don't Bother. "

2
25/07/2016

Stayed here 22nd 23rd July. What an experience. Rowdy wedding party, couple shouting & fighting in room. Sounded like they were throwing stuff at each other. Rooms are very tired, hotel could do with a good makeover. There was no air conditioning in the room so the room got really uncomfortable. I know the room rate is cheap, but not worth the compromise. It may be. BEST WESTERN. But BEST not to bother. Cannot comment on food as we ate elsewhere. Staff pleasant & friendly.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to point out the issues with your stay. I am very sorry to hear that you did not have an enjoyable stay with us. I will be looking into the issues of the room looking tired. The guests in question were asked to leave the hotel. I am however glad to hear that you found the staff pleasant & friendly.

"Overnight stay"

3
24/07/2016

Stayed here with my partner for a quick overnight buisiness trip, staff were friendly and helpful on arrival. Bathroom was very unclean which was a disapointment, toothpaste splatters on the tap from previous guests, hair in the bath!! Some sort of brown goo on the curtain, head of shower and the shower control... i cleaned the bathroom myself with baby wipes, also no toilet roll and only one towel between the 2 of us, we did call down to reception who were quick to come up but they only brought the toilet roll no extra towels. A few other things just to point out to others planning on staying at this hotel which is nothing to do with staff as they were helpful but if you are staying at the hotel in the summer ask for fans as the heat was unbelievable and we couldnt sleep,we asked at reception if they had any fans who brough 2 small fans up which helped a little bit but we still struggled to sleep, not the staffs fault obviously but def worth mentioning the heat in the rooms. Also the pillows were like cases stuffed with house bricks but again phone reception and ask for softer pillows as they are more than happy to bring some up.. hotel is in a lovely area but i doubt i would stay here again in the summer for the price i would definatley book somewhere that had air con and a bit cleaner.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking time out to write this review. It is very disappointing to hear that the room did not live up to our usually high standards. I will be sure to address this matter with our Housekeeping team. I am glad that the staff that you dealt with did their part to try and rectify some of these areas. If you do decide to stay again please be sure to make yourself known to my Deputy (Richard), who will be sure to make sure that your stay is to the usual standard we strive to attain.

"Too noisy."

3
24/07/2016

Room was not too bad but we really needed to get to sleep early as we wanted up to be on the road before 8 am. There was a wedding party going on and there was 'thud thud' music and guests being noisy outside till midnight. We hoped for a quiet night from then on but unfortunately guests seemed to gather in bedrooms to carry on with the party. We could hear loud voices and laughing till about 1:30 AM. Other modern hotels seem to have been built with good inter-room sound proofing. I am AFRAID we must advise to avoid this hotel if you need a good night sleep. We didn't have time for breakfast so can't comment on that.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
I am very sorry to hear that your stay did not meet our usually high standards. I hope that you do decide to stay with us again so that we can show you how nice a stay with us can be.

"Wedding Stay"

3
23/07/2016

Stayed overnight for a wedding. Don't want to comment on wedding because this isn't wedding advisor. What I can advise is that really only stay here for a wedding. Rooms are dated and could do with an update. The breakfast next morning was a buffet type and all I can say was that the only thing was warm was the coffee. Not very good would not stay here again. Only reason we did stay was that it was cheaper than a taxi home.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
First of all thank you for taking the time to write this review. We appreciate all reviews whether positive or negative so that we can work on constantly improving our customer experience. I am very sorry to hear that your stay did not meet your expectations, and that the breakfast was disappointing. I will be sure to look at these areas, and hope that you will choose to stay with us again so that we can show you the improvements in these areas.

"Excellent value"

5
21/07/2016

We stayed at this hotel so we could visit the Yorkshire Sculpture Park and the Hepworth Gallery. We arrived early to enable us to get our bearings and knew we were far to early to check in but reception staff were brilliant. The dinning room was closed but they went out of their way to provide us with coffee and biscuits and then provide us with maps of the area and details of how to get to the sculpture park. (A must see if your in this neck of the woods and its only a short drive from this hotel) When we arrived back and checked in, our room was spacious, clean with all the usual amenities, our evening meal was enjoyable, breakfast was excellent with plenty of choice. Staff were all really friendly and helpful and a big thank you to them all especially Sara for our tea and biscuits. You made two elderly ladies very welcome.

"Short stay with tesco clubcard vouchers"

4
21/07/2016

We had a lovely stay, the staff were very friendly and helpful, Best Western provide many extras to make your stay more comfortable ( we forgot our toothpaste and were able to get some from reception as well as extra tea and coffee and a fan as we stayed during a mini heatwave!) The full English breakfast was very tasty and everything we could have wanted was also available. Would be happy to visit again.

"Wedding."

5
20/07/2016

We had our wedding at hotel st Pierre on 9th July. What a fabulous day the food was excellent and the staff were so friendly and helpful. Mel was amazing her attention to detail was second to none. Nothing was too much trouble. The day went so quickly would love to do it all again ! The evening reception was great and the evening buffet was lovely. Couldn't have wished for a better day. The room was excellent as well followed by a fabulous breakfast. We would recommend this hotel to everyone. Steve and Janette McClellan.

"Great value and atmosphere"

4
20/07/2016

The hotel feels slightly dated but has a great character and atmosphere. Staff are very friendly and helpful. Little way out of the town centre but there are nice places to eat within easy walking distance. Breakfast is very generous and great quality. Would recommend the hotel.

"Superhero Wedding 2016!"

5
19/07/2016

I visited the hotel to see about holding my wedding ceremony and reception at the hotel with it being so close to Newmillerdam. I was very happy with what we were shown and the prices blew us away. We decided to hold our wedding here, I had planned most of it but it was awesome knowing I had the stress taken away for the big day and had nothing else to do thanks to Mel and the team. They all helped and gave me more ideas than I could think of. Richard was amazing with our table plan, menus etc. All the staff were so excited about our themed superhero wedding making it extra special for us, with all of them coming up with ideas, planning cocktails for the day superhero themed and dressing up. The team made me feel so at ease, it was an amazing day with no stress from beginning to end. Thankyou all very much !! Planning on staying again around our 1 year anniversary. Would recommend having your wedding here :) banks everyone :)

"Sunday lunch"

4
17/07/2016

We visited Newmillerdam on route from Manchester to Doncaster, and fancied a walk round the dam and a bite to eat. The public carpark was full, but st pierre had spaces in the carpark so we decided to park up for a drink and loo stop. While sitting in the lovely foyer/lounge having a drink we noticed how friendly and attentive all the staff were at the same time as seeing the Sunday menu. We asked whether it would be possible to leave the car in the carpark, have a walk and return for a meal they said it was fine so that's what we did. We had a 3 course Sunday dinner which was all delicious except for the yorkshire puddings which weren't the same quality as the rest of the food and we're actually chewy. I would have given 5 stars if it weren't for this and the fact that it was too uncomfortably hot in the dining room to enjoy the meal fully. The staff at this hotel/restaurant are its main asset. Unusual to see such service in a chain hotel these days.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. We are constantly working with our staff to make the service at the hotel special. However it is always nice to hear when this has been noticed and appreciated by our guests. I will be sure to pass your comments on to the team.

"Wedding Day!"

5
16/07/2016

Had our wedding here, the day was amazing and went without a hitch everything was decorated perfectly and timed amazingly by Mel the wedding coordinator, the meal was perfect and the staff were very friendly and extremely helpful. Nothing was too much trouble for the staff and Mel was there to meet our every need, even down to when I got engine oil on my dress Mel and the staff rallied around to try everything the could to get it out. Mel even organised a surprise for our first dance! couldn't be happier with the staff and service and how smoothly the day went.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
First of all, Congratulations from all the team. It is always nice to hear when the team have gone above and beyond the call of duty to make your day so memorable. I hope that the dress is OK now.

"sunday dinner"

4
13/07/2016

called in for Sunday lunch. the staff were very good and was sat down in the bar when our table was set. menus were left with us. we both had soup it was ok. typical sunday lunch roast beef, chicken , fish or vegetarian. they did have a special menu but I ddint want to pay a extra £3.00 for lamb. food was ok but not many veg but it was nice. would probably go again

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. Our Sunday Lunch is always very popular, but it is always nice to hear from new guests.

"Average"

2
11/07/2016

Myself and my best friend stayed here with a voucher we got off groupon. The hotel itself was basic the rooms were pretty dark and the halls had a hostel style look about them. There was a wedding being held that evening in the function room and upon myself and my friend going to sleep I was woken by two men fighting in the corridor. I attempted to ring reception but no one answered so I approached them myself and told them to take it outside. Limited sleep breakfast was meh wouldn't return. Such a shame as newmillerdam is stunning

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to write this review for your stay with us last August. I am so sorry that your stay with us did not live up to your expectations. We are currently in a program of refurbishment so I hope that next time you visit the rooms will be much more to your liking. As for the breakfast I can only apologise as this is an area where we usually receive so many excellent comments.

"Not for us"

3
05/07/2016

The room was compact but very clean, fine for a short stay. On both nights we couldn't get near the bar as the whole area had been taken over with wedding receptions. We were kept awake till the early hours of the morning by other guests running up and down the corridor shouting and banging the doors. The doors to the room are very noisy when you close them and it vibratds down the corridor. The food at breakfast was good but the small dining area was crowded and noisy. There were a lot of people smoking blocking themain entrance which wasn't pleasant.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. We appreciate all comments, whether good or bad so that we can address areas of our service that are not meeting our otherwise high standards.

"Only downside the smoke"

4
03/07/2016

Nicely appointed clean room, decent breakfast, effective wifi, plenty of parking, unfortunately the front entrance porch doubles as the smoking area so we had to run the gauntlet as we booked in and fetched our luggage. As we left in the morning a staff member was picking seemingly 100s of fag ends from the gravel a nasty job if there was ever.

"As best as a typical Best Western"

5
27/06/2016

Room was specious, clean and fantastic. The wifi was a little weak but everything else was great! The hotel is not too far from nice picturesque location, and some nice places to eat. The staff was gentle and helpful. Would stay here again!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for letting us know that your stay was enjoyable, and that you would come back to us. We look forward to seeing you upon your return.

"Great Wedding"

4
26/06/2016

My Daughters wedding was held here on 28th May 2016. Cannot praise it enough, the wedding co-ordinator Mel and her team were absolutely fantastic throughout. Everything went to plan from start to finish, even though the team had 3 weddings that weekend, we felt as if we were the only wedding that mattered. The wedding breakfast and evening buffet was lovely and the serving staff were very professional, courteous and friendly. The evening celebration was fantastic and all the staff involved from the bar staff to the great DJ worked tirelessly to make sure we had a good time. Thank you Mel and your team for making a special day extra special.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
I will be sure to pass on to Mel and the team that their efforts made your daughters big day so special. Thank you for taking the time to write this review.

"Wedding Day"

5
25/06/2016

We had our wedding at the hotel yesterday and I can't praise the hotel and staff enough. Everything went perfectly and we couldn't have asked for anything else. Mel, the wedding coordinator is fantastic. She couldn't do enough for us and all her hard work ensured everything ran smoothly all day. All the staff we met were so friendly and helpful, Richard and Wayne and the team made us feel really special and Richard the DJ was brilliant! The food was gorgeous and all our guests said what a fantastic time they had. To top it all off, this was all done with excellent value for money. All these things helped to make this the best day ever. We just want to do it all over again!!! Thanks so much to Mel and Richard and the team. The Jacksons xx

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
First of all, congratulations. It is so nice to hear that Mel, Richard and the whole team went that extra mile to make your big day so special. From myself and the team, I would like to welcome you to the St Pierre family.

"Wedding"

4
23/06/2016

Attended a wedding breakfast and evening do here. And the food was beautiful very quick service considering the amount of meals that had to be served simultaneously. Evening hot buffet was also nice and fresh. All in all a wonderful event and would recommend this venue to anyone

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for writing this review. We do strive to make our wedding days special for all the right reasons, but it is always nice to hear that we have achieved this.

"Ok for the price."

3
20/06/2016

Stayed here as a friends wedding was near by, we booked a twin room. The receptionists were friendly and informative and the entrance of the hotel looked lovely, however i found our room very dated, a bit of a smell and the beds soo uncomfortable! I don't sleep in amazing comfort at home..i sleep in a double with my husband and 2 children! However even in an alcohol induced sleep i was very uncomfortable on such a hard bed, shame but it was only £50 b&b for a Saturday night! We were rushed in the morning but breakfast looked nice and was stocked up regularly, coffee and toast did the job ??

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. We always appreciate things being pointed out to us so that we can improve these areas as soon as possible. We are just in the process of updating our bedrooms which includes the replacement of quite a lot of beds. We hope that if you return to us we can offer you a fantastic nights sleep.

"GREAT VALUE HOTEL"

4
20/06/2016

Excellent Hotel near Wakefield, ideal for business trips in & Around Wakefield area, excellent value and quality service. Staff are very friendly, no issues and quality food served in restaraunt, will def be back

"Nice little hotel"

4
18/06/2016

We stayed here overnight as it was close to the restaurant we were eating at. It was great value for money - about £45 for an overnight stay and breakfast. We had a good room which was a decent size and a nice big bed which was very comfy. A little dated in places but not bad at all. One issue was that a wedding was taking place and there were lots of people smoking at the reception doors - the smell of smoke ran through the entire reception and up the stairs as we were walking down to exit.

"Wedding"

5
14/06/2016

Attended a family members wedding. Excellent facilities and service, staff very helpful couldnt do enough for you. Wedding planner went out of her way to ensure everything went as planned would recommend this hotel for a wedding venue

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
I will be sure to pass on to Melanie and the team that all their hard work was noticed, and appreciated.

"Nice rooms and staff! "

5
13/06/2016

Stayed here for a friends wedding which was about 10 minutes away. Lovely rooms, staff and bar. Nice staff recommended some taxis for us to call to get back and gave us numbers. Easy check in :) Thank you! Recommended for all. Spacious rooms and reasonably priced!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
I am pleased to hear that you enjoyed your stay with us, and we look forward to seeing you again soon.

"Fantastic location"

3
12/06/2016

Stayed here for a night while visiting friends. Room was very dark and inadequately lit even with the lights on and the dark furnitre/decor doesn't help either. As there is no air conditioner it was a bit too hot during the night. I guess on request reception can provide fan The room and bathroom was impeccably clean. We ate a lunch in the hotel ( 2 sandwiches with cheesy garlic bread on the side). It was absolutely delicious!!! Unfortunately I cannot tell the same about the breakfast. It is laid out in the restaurant what is tiny, without Windows and very crowded with tables. It was very claustrophobic. We came down at 10 am on Sunday and it wasn't a pretty sight. The tables where the food was served looked a mess, and the food wasn't appetising at all. Overlooked fried eggs swimming in oil, cardboard toast and dried out bacon in firm cold fat. For almost £10 it is not acceptable in my opinion. When we got tea served instead of coffee we just laughed really . Once again the location is really nice and probably will return but with breakfast organised somewhere else for sure.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking time to write this review. We always appreciate comments from our guests either positive, or negative so that we can constantly improve our service. I am so sorry to hear that breakfast did not meet your expectations. On a weekend breakfast is served from 8 until 10, so I can only assume that the staff believed that everyone had already eaten and did not restock the buffet. I hope that you will decide to stay with us again so that we can show you how excellent breakfast can be.

"Wedding"

5
09/06/2016

I had my daughters wedding here a week ago, very helpful staff, we were kept fully informed by Mel and her team. The food was beautiful, hot, well presented, I couldn't fault it in any way. Room service was prompt, plenty of choice and served by friendly staff.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I am so happy to hear that we made the day so enjoyable.

"Lovely location and staff"

5
06/06/2016

I attended the hotel for a wedding function and was very impressed with the facilities on offer. The staff were very accommodating and helpful towards myself and my nephew who I looked after for the day. The only thing that I would advise is the DJ needed to balance out his speakers more due to the volume levels and a bit too much low end bass, however this is nothing to do with the hotel at all which was the perfect setting :)

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for letting us know that you were well looked after during your stay with us. I will be sure to address the sound issues with our DJ. We look forward to seeing you again.

"Great for a long weekend break"

5
04/06/2016

We stayed at this Hotel as part of a break away for our wedding anniversary. It is well placed to visit other parts of Yorkshire or the nearby towns. It is in a beautiful area and although close to a main road, the noise from passing vehicles is minimal. On arrival we were greeted by a smiling Receptionist and booking in was smooth and hassle free. Our room was clean, smelled fresh and there was tea & coffee making bits and pieces. The bed was very comfortable and the pillows were soft and fresh. Although our room was not cleaned over the 4 day stay, the bins were emptied and fresh towels were placed in the bathroom. We would definitely consider staying there again.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Many thanks for taking the time to write this review, and let us know that you enjoyed your stay.

"Our wedding reception and night stays"

5
03/06/2016

Would like to start with a big thank you to Mel and her team at St Pierre, from the moment we decided on this location to the night disco they have all been very welcoming and a pleasure to get to know!! I stayed the night before our wedding and the room was amazing so relaxing and clean with a complementary chocolate bar ?? the day of the wedding from start to finish was timed perfect the food is amazing!! There was nothing more Mel and the team could have done for us!!! The dj was fab played all requests and had us laughing. We will definitely be recommending again!! Who says you need a big stately home were you may not feel at home when these guys really do make you feel like part of the family for your big day??!! We are even planning family meals here in the future ??

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you Emma for taking the time to give us this review of your big day. It is always so nice to here that we could help in making this important day so special. On behalf of myself, Mel and the rest of the team it is a pleasure to welcome you to the St Pierre Family.

"Our wedding"

5
02/06/2016

We had our wedding reception here on the 7th May. The venue was wonderful. Mel, the wedding organiser, was brilliant. She helped us with sorting out details and was on hand on the day to keep everything on track. All the staff were very helpful and wanted to ensure our day was special. The room we had our reception in was beautifully decorated and all our guests commented on how wonderful the food was. We would certainly recommend this venue!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for letting us know that we did our part in making your big day so special. I will be sure to pass these comments on to Mel and the rest of the team.

"Wedding"

4
01/06/2016

Attended a wedding and had a wonderful day. Staff very friendly & helpful, ensuring everything went smoothly. Room well equipped and bed extremely comfortable. I would definitely recommend this hotel for either a wedding or a stay

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for saying that you would recommend us to others. It is so important to know that all the staffs hard work has been appreciated.

"Me and emma wedding "

5
31/05/2016

Me and emma had our wedding reception here it was amazing everything was perfect couldnt ask for anything better really friendly staff the room was very clean and the food is even better highly recommended for a weekend away or for your wedding you will not be disappointed ??????????

"Daughters wedding"

5
30/05/2016

Very good hotel nice and clean very friendly staff made my daughter's wedding very special from her getting married to the sit down day do to the disco at night the breakfast was brilliant to would definitely return

"Our beautiful wedding venue"

5
30/05/2016

What an absolutely fantastic place we chose for our wedding. We had the most amazing day and this was made even more special by the hard work, dedication and total professionalism of Mel and her team. From the run up to the day until us leaving Mel was so attentive to whatever we needed. We had a couple of slight issues and Mel had them sorted in a flash, there was no way she was going to let my day be spoiled at all. The food provided for our meal was wonderful and the staff serving were so lovely and again such professionals. One of our guests had a problem with their room as once she had checked in she discovered a leak, the staff at reception could not have done more, the hotel was full as it was a busy bank holiday weekend and they had 3 weddings over the 3 days so there were no rooms to swap them to, the Reception staff rang 5 other hotels in Wakefield, which again were all full, in the end they gave a full refund and booked and paid for my friend a taxi home. We could not have asked for more. All in all Mel, Richard and all the staff at Hotel St Pierre are some of the best I have encountered. Would highly recommend xxx

"Celebrated our friends 30th Anniversary"

5
26/05/2016

Stayed here in September 2015 for our friends daughters Wedding so decided to stay again for our surprise trip for our friends 30th Wedding Anniversary. What can I say Mel was there & remembered us from September ( it's the Brummy accents) room was brilliant, had a good night's sleep & next morning a great breakfast. Thanks again & will someone GI e Mel a Blue Peter Badge. Lol

"Good place to stay"

5
23/05/2016

I stayed at the Best western Hotel St Pierre last week just one night but I have to say all the staff couldn't do enough to me feel welcome, the food was very good, nice room and the breakfast was also excellent, Great place I will be staying again in the near future.

"Wedding reception wonderful"

5
22/05/2016

Just attended a lovely wedding, and stayed overnight. Mel couldn't do enough for us and we felt very comfortable in the hotel St Pierre. Wedding reception room was set out beautifully, service was efficient, food was good, disco enjoyed by all as was evening buffet. Room was very comfortable and breakfast good too. It was a very special day and would highly recommend as a venue. Steve and Jane.

"One night stay"

4
20/05/2016

Stayed one night and was very pleased with the receptionist who was very helpful. The room was clean and tidy with good facilities, all was in good condition. Bathroom was clean and tidy with decent shower.

"Wedding"

5
18/05/2016

My daughter had her reception for her wedding here. May 7 th . Many of the guests stayed overnight. The rooms are clean and comfortable.The reception itself was marvellous .The staff were helpful . We couldn't have asked for a nicer wedding organiser (Mel ). All in all the day was helped to be memorable by the lovely people at this hotel . Thank you .

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
We do pride ourselves on our service, but it is always nice to hear that Mel and the team went that extra mile to make the big day so memorable. I will be sure to pass on your thanks.

"Awful food and service in restaurant "

2
18/05/2016

Myself and colleagues stayed at the hotel on the 17th to 18th of May, we were very disappointed with the evening meal as one starter was burned and cold like it had just been microwaved. The actual rooms I couldn't fault they were clean and comfy, for the breakfast we were very disappointed as the tables were all dirty and we had to get glasses for juice ourselves as there was none on the table, as for the breakfast staff they were rude and unhelpful I was disappointed with the selection and nothing was being filled back up, we noticed a few other customers were highly disappointed too in the service. Over all the staff at reception were fantastic but as for the restaurant, I would not recommend to anyone.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to point out the issues with your stay. We always appreciate comments (good or bad) so that we can constantly improve our service. I am sorry to hear that there was issues with the bar meals you ordered in the restaurant. I have spoke with our head chef and can assure you that none of our meal are microwaved, but apologise for them not being to your liking. As for breakfast, I am very disappointed to hear that you found our staff rude as we had received an excellent comment and tip from another guest for the same morning. I understand that virtually all of our guests came down for breakfast in the first half hour of service so things did get a little crazy. Please contact myself or my deputy (Richard) directly if you wish to stay with us again, so that we can give you breakfast free of charge, and show you how our service is normally handled.

"Absolutely Perfect"

5
16/05/2016

My wedding at this hotel surpassed anything I could have ever wished for! My guests stayed for 2 nights as I did with my partner and children. We stayed in room 408 it was beautiful and the room was perfect, it was spotless and lovely and bright, as was the view from the window of the fields which is also beautiful. We also had guests within rooms on the second and first floor and everyone commented on how nice their stay has been. I really cannot express my gratitude towards the staff enough in the hosting of our perfect wedding day, the attention to detail and organisation of the wedding planner Melanie was fabulous, ensuring everything ran smoothly and beautifully. As a location being close to the park it is very picturesque, and peaceful, the wedding menu was gorgeous and everyone was very pleased with the service we received, which was both pleasant and dilligent, nobody was seated with empty plates or glasses as they were promptly removed and refilled. Guests commented on how nice the morning breakfast was downstairs in the form of a buffet, and we took advantage of a lovely breakfast in bed, which was really lovely and well presented, this hotel is amazing and I will be recommending a visit from all of my friends and we will also be returning for our anniversary, thank you so much to all of the team for making our special day the one of my most beautiful memories, which I will never forget, absolutely perfect

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
First of all let me add to your congratulations for your special day. It is always nice to hear that Mel and the team did everything possible to make you big day with us so memorable.

"Nice location, good food and clean rooms. Good for family and business."

4
13/05/2016

Hotel slightly dated but clean and presentable. Plenty of parking. Had steak in the bar and it was very nice. Breakfast also well cooked and spot on. Free wifi everywhere as a guest. Excellent value for money in my opinion. Didnt have time as with work but looks like a nice dam and lake t walk around. Very busy... Located only around 7 min from M1 so also good for travellers and nice and quiet for Leeds. Recommended.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. I am very pleased that you enjoyed your stay, and we look forward to seeing you again on your next visit.

"Avoid floor 4"

3
12/05/2016

We found the staff helpful and welcoming, and the meal we had in the bar, for 7 people, was excellent and the staff had gone out of their way to set the table for 7. However on arrival our rooms weren't ready and we were moved to different rooms on floor four. The lift did not go that far!- and we had to climb a number of stairs to reach our room. That would have been fine if I was not disabled! The room was uncomfortably hot as it was up in the roof space and had a velux window that did not open- and the fan provided made far too much noise to leave on for too long. We hoped that it would cool down as the evening wore on, but unfortunately it didn't and with hindsight we should have refused to accept the room but we were staying overnight to attend a funeral and decided as we were only staying one night we'd put up with it! I did mention the problem on leaving and was informed that yes it was warm up there! Too true! I would have no hesitation in booking into the hotel again but I would not accept any rooms on that floor.

"Good Value & Friendly staff"

4
10/05/2016

Really helpful staff and good value for money. The rooms are a little tired and could do with a refresh and the breakfast/dining room could do with being air conditioned as it can get a little warm. Some noise experienced from guests returning to their rooms after a wedding reception. Recommend a walk around Newmillerdam and a stop at the tea room located in the old boat house (all within 10 mins walk from hotel).

"Comfy hotel"

4
09/05/2016

Stayed here at the weekend for one night great location, value for money the room was very clean and comfortable with plenty of tea, coffee and milk also biscuits. All the staff were friendly and polite There were 2 functions on at the same time and it seemed the bar staff and other staff were all efficient and worked hard to ensure all guests had an enjoyable time.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to let us know that you had an enjoyable stay with us. We look forward to seeing you again.

"In urgent need of modernisation!"

2
02/05/2016

The hotel is very dated and really needs bringing into the 21st century. We booked the suite with Spa bath. Was very disappointed with the standard of this room. Our booking, on a Sunday (24th of May), included evening meal and breakfast. Evening meal could be had off the bar menu, or from the a la carte restaurant. Despite speaking to the hotel on 2 occasions prior to arrival, about the evening meal, we weren't advised that the restaurant actually closes at 1530 on a Sunday. The bar menu was better than expected though to be fair, and the bar staff were very helpful and friendly. The cooked breakfast, the next morning, was absolutely dreadful. Thrown on a plate and barely edible. We won't be stopping here again.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
I am so sorry to hear that your stay with us at the hotel did not meet your expectations. Thank you for taking the time to point these issues out to us so we can address them. I hope that you will come back to us again so that you can receive the service which you should. If you have time could you please contact my deputy (Richard) to let us know which date you stayed with us so we can investigate your issues with breakfast. Your review states that you stayed with us on Sunday 24th May. Should this actually be Sunday 24th April, or Sunday 24th May last year? Richard can either be contacted on 01924 255 596, or emailed at [email protected]

"Good value hotel"

4
27/04/2016

Good value hotel in a small village but with good road links. The hotel looked a bit dated but the rooms were clean and tidy and of a reasonable size with a good size bath and plenty of hot water. Staff at the hotel were all very friendly and helpful and also good at their jobs.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
I am so glad that you enjoyed your stay with us, and we look forward to seeing you again on your next visit.

"Wedding Reception"

5
25/04/2016

Myself and my husband held our wedding reception at St Pierre after getting married in Las Vegas. Melanie Hall the wedding coordinator was amazing. No job was too big or small for her and she made sure the whole night ran smoothly. The buffet food was lovely and was arranged superbly. The DJ Richard was great as were the bar staff and waitresses. In all, a fantastic evening party, I would highly recommend the hotel

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
It is always so nice to hear from our guests when they have had a great time here with us. I will be sure to pass on your comments to Mel and all the team.

"A very enjoyable stay"

4
25/04/2016

I stayed at the Hotel St Pierre last Wednesday night as I was on business in Yorkshire. My stay was very enjoyable. The staff were very friendly and my room was very was very clean and spacious . As I was on business I was able to make use of the free WIFI. The breakfast was also excellent! I shall be definitely be using the hotel again when I am in Yorkshire on business.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Many thanks for taking the time to let us know your stay with us was enjoyable. We look forward to seeing you next time.

"Great little hotel"

4
23/04/2016

We had a one night stay - good sized double room and very quiet. Breakfast very goo. Evening meal had pretensions to be fine dining which it was not, but meal perfectly OK Free WiFi was very good and plenty of electrical sockets in the room for charging devices. Recommended - we would stay here again.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for letting us know about your stay with us, and we look forward to seeing you in the future.

"Wedding"

5
21/04/2016

Only just getting to write this after having such a busy time after my wedding, me and my husband got married here on the 12th March and could not of asked for anywhere better Melanie is such a inspiration to this place and she made our day so special, I lost my dad in January and she made it feel like he was there with me, this lady needs credit to have had to put up with me and my family for two nights, I just want to thank her so much and that thank all the other staff for been fantastic aswell, would definitely recommend this hotel for a wedding.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for taking the time to write this review. My heartfelt condolences for your dad. It is so nice to hear that Melanie and the team went above and beyond the call of duty to make your special day so memorable.

"Renewal of wedding vows"

5
18/04/2016

We renewed our wedding vows on the 9th April 2016 and celebrated our special day here. Melanie went above and beyond for us to make our day perfect, the staff was friendly& polite the food amazing. The whole day perfect we've had nothing but compliments and praise from family and friend who attended. we spent the night in the honeymoon suite with the four poster bed finished off our night. Next morning greeted and had a wonderful cooked breakfast. thank you to all the staff for making our day amazing and one we will remember of quiet some time xx

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for taking the time to review your time with us. It is so nice to hear that Mel and the team did everything they could to make your day with us so special. Congratulations from myself and everyone at the hotel.

"Friendly staff & great breakfast"

4
15/04/2016

Stayed here for leisure a few year's back but stayed for business this time. All the staff are friendly and the bar area is spacious and pleasantly furnished. A craft beer would be a good addition. Breakfast was good quality and well presented. Unfortunately, it finished me off! Would stay here for business or leisure again.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Very happy to hear that you enjoyed your stay with us. We are currently reviewing drinks served on the bar, so may have something you enjoy on your next visit.

"Comfortable pleasant hotel"

4
08/04/2016

Stayed one night on a visit to the Elsecar museum. Good location, easy free parking, pleasant staff. Did not try the restaurant but menu looked fine. Rooom reasonable size. Bathroom good with very hot water. kettle and 4 teabags with proper china mugs. Free WiFi appreciated.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to comment on your stay with us. I am very happy to hear that you were happy with the service received.

"Wedding day"

5
07/04/2016

We recently had our wedding a this hotel. We stayed for the total of 3 nights. The rooms are clean, spacious and comfortable. We stayed in the honeymoon suite for two of these nights which had a whirlpool bath and the room was very large. We also had breakfast including which had a great choice and was very tasty. The hotel is lovely, very clean, comfortable and all members of staff were great and very helpful. Our wedding day would not have gone better. Everything went as planned with the help from Melanie and the staff. Even as they were setting up, we were kept informed to check that everything was ok for us. The rooms looked amazing both for the day and night do. The wedding breakfast was beautiful. We both really loved the day and would highly recommend. Every person who attended the wedding said how much they enjoyed it and that it had such a friendly atmosphere. It is a great place to stay and a great place to hold a celebration.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
To the new Emma & Joshua Walker First of all, let me take this opportunity to congratulate you both on your special day. It is fantastic to hear that we could do our part to make your weekend so memorable. We always pride ourselves on our service, but it is still nice to hear this from our guests.

"Function"

5
06/04/2016

I attended a function last weekend on 2nd April. I found the service to be excellent and more than helpful. The staff were really kind, courteous and more than happy to help. The room was pristine, comfy and relaxing. The food was divine and the presentation of said food was lovely to see. I would definitely stay again at the hotel st Pierre and would recommend it to my family and friends who may be looking for a place to stay or hold an event

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for letting us know that you had such a good stay with us. I am sure the chefs and staff will be very happy to hear the complements received.

"Indian night"

5
05/04/2016

The Indian night was excellent. Food was tasty with plenty of choice. The atmosphere was very good. Staff very friendly and efficient. Exceptional value for money. We did the package, meal overnight stay with breakfast. The room was lovely and breakfast was too. We will definitely go again.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to review your time with us. The Indian Night is always very popular, but it is always nice to hear how much it has been enjoyed.

"Fantastic time, lovely food with great service!"

5
05/04/2016

I attended a wedding last weekend at Hotel St. Pierre. I found the hotel and food to be of a very high standard, with excellent service from polite and friendly staff. We also now have some beautiful memories to treasure. Thank you everyone at Hotel St. Pierre!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review. I will be sure to pass on your great comments to all of the staff.

"Average"

3
04/04/2016

The overall venue was average, having booked this for a family party it was OK. Unfortunately there were a few issues with communications at the beginning but overall it was OK. The rooms were clean but a little dated and unfortunately one of our guest did not have a good experience, with a lot of noise. The staff were polite and helpful and Grace (the duty manager) was very attentive. The breakfast the following day, again was average with a little confusion about the service, and bringing of tea/coffee and toast. Overall, as said it was average, didn't think it had any atmosphere but met the needs of the evening. Not somewhere I would be stopping again.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to write this review. I an very disappointed to hear that your stay with us was only average. We take great pride in our service, so I can assure you that the issues raised will be looked into. On the subject of Communication I have personally looked through our emails and can see that all emails have been responded to, so am unsure what has caused the issues. If you would like to use us again please either contact myself, or my deputy (Richard) who will make sure all your needs and requirements are met.

"Daughters wedding"

5
29/03/2016

My daughter got married at this hotel on January 16th 2016 and we booked in on the Friday before the wedding. The rooms were very comfortable and the beds were big and comfy it was like a home from home. The wedding was amazing, the team did us proud, went off without a hitch. The food decor everything was amazing. Would definitely recommend to everyone. A fabulous weekend x

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for letting us know that you had such a great time with us. We pride ourselves on the quality of service we provide, but it is always nice to hear when it is appreciated by our guests.

"My daughters wedding"

4
27/03/2016

My daughter had her wedding here 26 March we stayed the night before and the staff could not do enough for us . On the morning Mel was fantastic ironing out any problems quickly and we had a fantastic day the bar staff were great in particular Aaron who served us until the wee small hours . Thanks Mel and all the staff we would recommend you to anyone

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
I am so please to hear that you all had such a fantastic weekend. I shall be sure to pass on your comments to Mel, Aaron and the rest of the team.

"Fantastic wedding venue "

5
27/03/2016

5 ? 19th March 2016 Just had our fantastic wedding here!!! From the very first time we met with Melanie the wedding coordinator to discuss our requirements right through to end of stay as the new Mr & Mrs, we couldn't fault the service or the staff. Melanie was always there for us to help us throughout, leading us up to our big day and throughout making it special for us both. She along with Ben & all the other staff at the hotel were very friendly and couldn't do enough for us. Our stay started on the afternoon before the big day and they made us feel very special from moment we stepped into the hotel. The whole wedding package was A 5* experience and would definitely recommend having your wedding at this hotel!!!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking time out to write this review. I am so happy to hear that we could help to make your big day so special. Congratulations from myself and all the team.

"Wedding x "

5
22/03/2016

Me and my partner had our wedding here in the 5th of march... our wedding co - ordinator mel couldn't do enough for us and the whole staff were welcoming and friendly.... we had a fantastic day and would recommend their venue to everyone....most of my family stayed in the hotel as they don't live in the area and they all commented what a lovely hotel it was and the breakfast was yummy to cure those wedding hangovers xx

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Firstly, let me congratulate you again on you wedding day. I will be sure to pass on your comments to Mel and the team. It is always nice to hear that we have been able to make your special day so memorable.

"Good place to base yourself"

4
22/03/2016

The St Pierre is a typical Best Western hotel, nothing special but well priced and with the basic necessities of life. We stayed for two nights over the weekend and saw the hotel at its busiest due to a wedding and a couple of evening parties on the Saturday evening. On arrival the reception was fine. Very efficient and were pointed towards our room on the top floor. No offer to assist with luggage or take us to the room. There is a lift to all floors. The room was a decent size with a view over the field at the rear of the hotel. We had eaten before arrival so didn't try the restaurant that evening. The toiletries were nothing special. Came in push down dispensers and looked posh but suspect they were fairly cheap. The TV was flat screen on the wall and was adequate. I found the queen size bed a little hard but my wife found it fine. Tea and coffee was provided but was a little sparse and we had to request further sachets which were supplied without fuss. On Saturday morning we had breakfast at the hotel. This was very good and was cooked on demand whilst we ate the usual cereals. The muesli was very sweet and not particularly tasty, as were the cornflakes on the following morning which makes me think these were cheap. The breakfast on Sunday was a much poorer affair. I think this was due to the number of people who were staying in the hotel and this resulted in buffet cooked food rather than fresh and too few serving staff to cope with taking drink and toast orders. As the hotel was busy we didn't stay for evening meal so only used the restaurant for the breakfast meals. We did use the hotel bar and found the prices to be reasonable. Choice of lager is limited and none of my tipples were sold. Also, the service in the bar was very slow on the Saturday lunchtime, not due to demand but due to lack of staff. The St Pierre has a decent car park but it does fill up when there is a do on and it can be difficult to find a parking spot when an event is on. Overall, the hotel is reasonably priced, and offers the basic essentials for a short stay. I wouldn't want to stay longer than a couple of nights.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to comment on your experiences during your stay with us. I will be sure to review the areas mentioned to constantly improve the level of service provided.

"One night business stay with African guests"

5
22/03/2016

Excellent hotel, clean all round , friendly & helpful staff + excellent food. Only criticism was the food was very slow arriving & the 'authorisation' system for payment during the stay was not adequately explained to my guests.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
We are constantly reviewing our training and procedures with our team, so your comments are greatly appreciated so that we can improve the quality of stay and service to our guests.

"We found all staff very very helpful cheerful a real pleasure to be honest the breakfast was great as was our room"

5
19/03/2016

Cant find any faults at all and coming from me that is a compliment all the staff were so polite so helpful we loved the breakfast the room was perfect. The only problem we had was we only booked for one night cant wait to go back we will be recommending St Pierre to all our friends. Don't know who trains the staff but please keep up the good work don't let it get like a lot of hotels not bothered attitude Well done everyone Jackie Hawley

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking time out to write a review Jackie. We pride ourselves on our service, but it is always nice to hear that it has been appreciated by our guests. I will be sure to pass your comments on to all the team.

"I am a regular visitor because the staff couldn't,t be more helpful."

5
17/03/2016

The hotel is very convenient close to Wakefield, just a short way from the M1 and set in a rural setting on the edge of New Millar dam country park. The rooms are comfortable and very spacious. The hotel is small enough to be personal and the staff are excellent, nothing is too much trouble. Both the restaurant and bar offer good food to suit everyone whether you want to be formal or relaxed.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Many thanks for taking the time to comment on your stay with us. We look forward to seeing you on your next visit.

"Two night stay"

5
14/03/2016

Stayed in this hotel for two nights from Friday till Sunday, we were upgraded to the executive suite the room was lovely very spacious, with two sofas in, it was very clean. The staff were very helpful and friendly, the food was lovely. Would stay at this hotel again.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
It is great to hear that you would consider staying with us again when you are next in the area. We take great pride in the service we provide, but it is always nice to hear that this was achieved.

"Coates & Smith Wedding "

5
13/03/2016

Stayed Friday till Sunday for the wedding, and what a great weekend it was, hotel was lovely, great food! Staff perfect always there if you needed anything, room was comfortable and plenty of room, couldn't say a bad thing about it, and will definitely be returning and highly recommend

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for letting us know that your stay was enjoyable and helped to make the couples wedding day so special.

"Very good quality "

5
11/03/2016

Stayed here for a week on business. Very comfortable hotel and excellent value. Room was very spacious and bed extremely comfortable. Food at hotel was good quality and nice varied selection. The main good point was the staff, they were all extremely friendly and helpful, and really made the stay pleasant, nothing seemed too much of a problem for them. They are all a credit to the hotel. Would defiantly stay here again and recommend this hotel to others. 10/10

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
It is always fantastic to hear that the team contributed so much to making your stay with us pleasurable. We pride ourselves on the individual personality of the hotel, but it is always nice to hear that this has been achieved with such great success.

"Excellent service"

5
10/03/2016

I stayed in four poster bedroom and it was lovely. Very clean room with fantastic mattress, fast internet and excellent food. They had no problem with my gluten and dairy allergy, staff was very helpful and friendly.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to review your stay with us. I am very happy to hear that you enjoyed your stay, and that you were well looked after by the staff.

"Great Hotel but not central"

4
08/03/2016

I stayed overnight for work, and this was a lovely hotel, and allocated me an upgraded room on arrival. Good lounge menu, or restaurant if wanted. Clean hotel, friendly Reception and waiting staff. Would stay again but note it is further out than described. Lovely country park nearby if weather permits.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
I am very happy to hear that you enjoyed your stay with us. Newmillerdam is a beautiful place to walk if you join us again when the weather improves. We are only 3.5 miles from the city centre, but as this is one of the main routes into the city the traffic can be quite demanding.

"Superb 70th birthday celebration!"

5
06/03/2016

This was our second "big birthday" celebration at this hotel and yet again the staff made it a memorable occasion. We live in France so I had made all the arrangements by phone and email. Grace and Mel were professional and efficient as always - advised which rooms would be most suitable for our 2 day event. ( I was so impressed that Mel had remembered us from 4 years ago!!) Afternoon tea for 60 on Saturday, complete with DJ Roman, was perfect for our guests aged from 2 to 94. A family Sunday lunch for 20 in a private room was delicious and again was made very special by the attentiveness and professionalism of the staff who had transferred the decorations from the previous day to make this a very special, intimate occasion. We really cannot praise the staff at this hotel too much - bar staff, waiters/waitresses, reception - all are to be highly commended for the service they give. A huge thank you to all concerned. We shall certainly return!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Hello Wanda. Thank you for taking the time to write such a glowing review of your time with us. It is always nice to hear when we have managed to exceed your expectations, and we look forward to helping you arrange your next event.

"Sawbridge Wedding"

5
03/03/2016

Fantastic Hotel, amazing staff! We had our wedding there last saturday ( 27/02/16) it was out of this world! The Wedding Co-ordinator, Mel was fantastic and so professional. She gave great advice, was warm and welcoming (like the other staff) and gave 100%. The Wedding Breakfast was lovely, the whole service was excellent and the evening buffet was great. We stayed overnight in a standard room that I hoped they would upgrade -as we had the Winter package they said it was an extra £99 but in all fairness the room was nice. We went to the Damn for our photos and had one hour to spare afterwards to enjoy before the wedding breakfast. The DJ at evening buffett was a lovely bloke, a right laugh! There is plenty of room to dance and the table decorations were gorgeous. We got married at Royston Church therefore didnt have our ceremony there but both function rooms are lovely. Overall I would recommend the hotel for a wedding.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Firstly, on behalf of all the team I would like to congratulate Paul and yourself on your big day. It is always so pleasing to that we were able to make your big day so memorable. I will be sure to pass on to Mel and the rest of the staff that you both had such a great time.

"Great place for a small wedding!"

4
24/02/2016

A lovely little hotel with a nice array of rooms for a civil ceremony. Good food and service, good bedrooms and cost. All in all a nice, small, clean and tidy little place. Not the height of luxury but nonetheless well worth the price and certainly nothing to complain about.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to give us such a complementary review. We are a small family owned business who prides ourselves on our service and amenities, but it is always nice to hear that it is appreciated by our guests.

"Nice hotel"

4
22/02/2016

Have stayed here many times before, although quite a while ago. Disappointed that evening meal has changed from a 3 course table d'hote menu to an allowance. Food was very good though. Breakfast was lovely but a little disorganised, long wait for food to be replenished. Room very nice, but bed not comfortable.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking the time to review your stay with us. We are constantly changing and reviewing the menus to meet the expectations of our guests, but I am sorry that the new restaurant menu did not meet yours. Thank you for also raising the issue of breakfast. We appreciate all feedback so that all areas of service can be reviewed and refined.

"Can't praise the hotel highly enough!"

5
21/02/2016

We stayed for a birthday and weren't disappointed. We found staff were excellent, they couldn't do enough for you. The room was lovely, spotless and had everything you'd need. After reading some reviews saying the hotel needed updating we weren't sure what to expect, but we found it to be a classic hotel look, nothing felt dated to us. The bed was very comfortable and the breakfast was delicious. Worth paying the little extra to have it delivered to your room too. The hotel has a relaxing ambiance, very quiet considering the busy road it's on. We had a room at the back facing a banking, not a problem for us as we weren't particularly bothered about the view. If we're going to be super picky, there's only English breakfast tea on the tea tray, but that's just my partners personal preference! The coffee was good quality. The two pubs just round the corner were very busy when we called in, but it was Friday evening. Some great real ales to try. All in all we were so happy with our stay that we're planning our next visit already! We had a brilliant experience.

"Excellent facilities"

5
20/02/2016

This beautiful hotel with ample parking. Great function rooms. Warm and welcoming staff. Close to the country park and the lake with fantastic walks. Best Western are always a good standard. And this is a great example of the chain. I will be back when in the area.

"Valentine's Meal and Overnight Stay"

5
17/02/2016

We booked the Valentine meal and overnight stay, and was not disappointed. Very nice room, clean, cosy, spacious, and comfy, modern and our room was very quiet as was situated at back of the hotel. All the staff were extremely friendly and made us feel very welcome for the whole of our stay. The evening meal was beautifully cooked and the presentation was lovely. Breakfast was gorgeous. We thoroughly enjoyed our stay which made our 25th anniversary of being together a memorable one.

"A good location for exploring South Yorkshire"

4
14/02/2016

The St Pierre is located on the edge of Newmillerdam, close to Wakefield. There are walks nearby in the woods and around the lake from which the name comes. Other attractions nearby include the Barbara Hepworth Gallery and the Yorkshire Sculpture Park. The staff are very friendly and the rooms are well appointed and comfortable.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking time out to write a review of your stay. I will be sure to pass on your comments to the team.

"Faultless !"

5
13/02/2016

Absolutely brilliant . Had our wedding here and it was faultless . Melanie and all the team were exceptional and nothing was too much trouble . The room we used for the main ceremony and then the reception was set out beautifully , the buffet was delicious , and we had loads of amazing comments from our guests who all enjoyed themselves. The room we stayed in overnight was clean , spacious , lovely en-suite , with a roomy four poster bed , fabulous , and the breakfast was delicious . We cannot fault our experience at St. Pierre and would do it all again , no problem. Many thanks to all the staff for making our day and stay such a special experience .

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Hello there Ian. I am so happy to hear that we could make yours and Bevs special day as perfect and memorable as it was. We pride ourselves on the level of service we give, but it is always nice to hear how much you enjoyed your day with us. I will be sure to pass on your comments to Mel and the team.

"Family wedding"

4
10/02/2016

I have not set foot in this place since it was the Bevely Hills Motel, some years back. This time out its the venue for a family wedding, with a civil ceremony performed at the hotel itself. The building is not luxurious and the age of its construction is apparent. Fortunately its an era I'm fond of. Bar area was comfortable, with plenty of seating, parking adequate, even when full of a gaggle of guests.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Many thanks for taking the time to write this review. It certainly is many years since the Beverley Hills Motel, and hope things have changed since then. It is always good to receive feedback from our customers, and just to let you know we are currently in the process of redecoration and refurbishing areas of the hotel.

"business stay"

2
08/02/2016

excellent food, staff extremely polite and helpful. Very pleasant stay. hotel a little dated but quality of service outweighs any lack of modern touch. would recommend and would stay again, excellent value for money

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Great to read your review, and to see that you enjoyed your stay with us. With the score only being 2* we were a little worried that something may not have been to your liking, but after reading the review I can only guess that there was an error on the scoring. If there was any problems with your stay please contact my deputy (Richard) at [email protected] who will be more than happy to discuss this with you.

"Room 304"

5
05/02/2016

Stayed here just over night as we got back from the airport late and decided we wanted to go to the Sculpture park the following day! The customer service was great! We arrived at midnight! I felt really bad as the staff were probably waiting for us to arrive! When we arrived they were really welcoming and friendly to us, very helpful also as we had never stayed here before! Plenty of leaflets and info in the rooms about things to do in and around Wakefield! The bed was the comfiest and cosiest bed I have slept in for a while! The whole room was spotlessly clean and plenty of room to move about in! Loved this hotel to pieces! Great for value! I'd definitely stay here again!

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
It is very pleasing to hear that you enjoyed your stay with us, and that you were well looked after by the team. We look forward to seeing you again on your next visit.

"Resaurant/Room"

5
03/02/2016

The dinner experience was excellent the food being of such a high quality especially the finer points of the ingredients. The serving staff were most helpful and pleasant in all that they did. The room quality was clean and vey comfortable with an excellent ambiance.

"meals"

5
28/01/2016

each meal provided was excellent. my wife said it was the best food she had in a long time only problem was i lost cover from my car wing mirrow passenger side (nissan qashia+2 2011 model) other than that it was a very pleasant and a king size will recommend to all our friends

"Post Christmas Dinner for 50 Breast of Friends"

4
20/01/2016

Once again we returned to the Hotel and we were not disappointed. The running of the evening was in the very capable hands of Events/Wedding Organiser, Melanie Hall, ably assisted by Ben. They looked after us and the Chef did a great job. We were wonderfully entertained by 'Brin the Crooner' who was very excellent and worth booking again and thanks to all staff concerned - we will be returning again. May thanks.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
It's always a pleasure to hear that a returning guests who have enjoyed their time with us. I will be sure to pass on your comments to Mel, Ben and the rest of the team.

"Nice, Clean, but could do with an refurbish"

4
19/01/2016

Stayed one night while visiting family, Nice clean room, but a bit old fashioned needs updating in the room and bathroom. I had a room at the back, it was lovely and quiet. The breakfast was very good, the best poached eggs I have ever had in an hotel. The Staff were excellent, polite and very attentive. I would stay here again and hope they have a refurbishing program in place soon. I have to say it was just in the New Year and quiet, I believe it gets busy with weddings so I hope when I visit again I get the same service.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your comments. We appreciate all feedback so that we can constantly improve our hotel and the service given. I will certainly pass on your praise to the staff, and also to the chef for his excellent poached eggs.

"Wedding"

5
18/01/2016

Absolutely amazing from start to finish. Melanie was our wedding co-ordinator and we cannot thank her enough for the brilliant and professional way she looked after us. Nothing was too much trouble, being on crutches on my wedding day, she made suggestion's along the way to help make it easier for me. She was amazing, she made the whole day run smoothly. We didn't have to do a thing. The food was delicious, the staff great, friendly and happy. Nothing was too much trouble. We would definitely recommend Hotel St Pierre to anyone looking for a wedding venue. Thank you Melanie and the team for making our special day perfect from start to finish and stress free. Les and Deena :-) :-)

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Les & Deena. I would like to take this opportunity to add my own congratulations for your big day. It is so nice to hear that we helped to make your day so memorable. I will be sure to pass on your complements to Mel and the rest of the team,

"OK hotel but watch out for the pricing"

3
17/01/2016

Booked for one night for my wife and myself so checked the internet for pricing where it quoted £55. However when I called reception at the hotel I was told £78. I pointed out to the receptionist about the internet price and she said she would honour the £55. So a good result but I got the feeling that they were just trying it on. When we checked in I was asked for a credit card to authorise £100, i.e. nearly twice the price of the room. I refused and agreed to pay the £55 upfront. Judging by this experience plus the fact that the toilet paper came out of a dispenser rather than having loose rolls as is norm elsewhere I'm guessing that they are used to catering for a certain clientele! These factors aside the room was clean and quiet with a comfortable bed and reasonable bathroom. We were on the top floor and this could be the reason that the shower was a bit underpowered and you should be aware that the lift only goes to the floor below so you need to be able to walk up a flight of stairs to get to these rooms. Breakfast was good. A reasonable selection of starters and a nice cooked-to-order hot meal. A good sized carpark is also available. I would suggest you ask for a room that overlooks the rear of the hotel (as ours did) if you're a light sleeper because the hotel is on a fairly busy road. We couldn't really use the bar because there was a wedding party in the hotel but there is an excellent pub serving real ales (the Fox and Hounds) only about 300 metres away. Overall I would be happy to stay again if I needed to be in that location.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for taking time to write this review. I am sorry to hear that we did not meet your expectations. Regarding the price you were quoted, - as we operate on a 'Price Parity' policy this has raised an need for further training, as the price quoted on-line should always be the same at the hotel. Thank you for bringing this to our attention. We use a very open policy by asking for pre-authorisation on check-in. Many hotels use pre-authorisation, but take automatically from the card used to make the booking. You are correct that toilet rolls are in dispensers in the bathrooms. This is for hygiene reasons and not for the 'clientèle' that we cater for.

"Our Wedding, Mr & Mrs Johnson"

5
15/01/2016

Where to begin..... we booked our wedding at Hotel St. Pierre on the recommendation of friends and I'm so glad we did. From the wedding fayres held there, you can see the layout of your tables to finding your dress as I did (Ever After Bridal in Batley, Sally-Anne is amazing!) As the day drew nearer nothing was too much trouble for Mel, we could contact her whenever we wanted to talk through absolutely anything, she always returned your calls or emails. The menu for the wedding breakfast was varied and plentiful, the rooms were brilliant, I stayed over the night before with a couple of friends and there was plenty of room for 3 women and all our bits and bobs. As for our room on the wedding night, I wish we could have stayed longer to appreciate it. They even have quiet rooms available away from the disco if you have little ones staying over. The wedding went without a hitch as Mel over saw everything, the details she recommended worked really well and we couldn't thank her and the whole team enough for making our day so special. Just waiting for our wedding photos to arrive and we'll be back to share them with Mel, who is much more than a wedding co-ordinator at the hotel. Thank you once again xx

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for taking the time to let us know what a wonderful day you had. We always strive to make our guests stay with us memorable for all the right reasons. I will be sure to pass your comments on to Mel and all of the team.

"Good value but needs Improving"

3
15/01/2016

A good value room for an overnight stay. The whole place could do with a refit, it is really dated. But the room was clean and quiet, breakfast was reasonable, staff courteous, parking easy and a very nice location.

Sarah_Bolson, General Manager at BEST WESTERN Hotel St Pierre, responded to this review
Many thanks for taking the time to writhe this review. We appreciate all comments so that we can constantly improve our standards and services.

"Great Personal Feel"

5
15/01/2016

What a refreshing change from the standard purple hotel type. Great welcome on arrival .Room was spotless with tea coffee and biscuits .Best breakfast in a long time and a relaxing bar with live football .All for less than 70 quid .

"Look elsewhere."

2
08/01/2016

Overall, not a fun stay. Check in went without a hitch, the bed was ok, once i'd moved myself to find a comfy spot. I ordered room service breakfast the night before, but it never arrived, by the time I realised it wasn't just a bit late, it wasn't coming at all, it was way past your delivery time. The room itself was clean and well presented, apart from the art being hung wonky (but that is me being picky) When I went to take a shower after my non breakfast, I changed my mind on seeing the towel had a big brown streak down it. It looked old and washed, but I decided I would go without a shower after that, as well as without breakfast. The other downside was noise, whoever checked in the elephant above me must have hated me, as the second they started walking across the room, it was incredibly loud, and kept me from sleeping. In addition, being right next to the stair door meant I was woken every time someone came in, or out of the stairwell. There was no iron or ironing board in the room, I have no idea if I could have asked for one from reception, but by that point I was exhausted, hungry and so annoyed I just wanted to get out of there. Extremely unlikely to return, given the amount of hotels around the area my company needs to visit up there, I'm unlikely to recommend anyone else comes to stay either. The only plus point, were the 2 lads that dealt with check in, and out. Both were polite and well turned out.

"Another Great Stay"

5
06/01/2016

I have spent 3 nights at this hotel and I have found it to be a credit to the Best Western chain. I cannot thank the team here enough for looking after me on my 3 night stay. Nothing has been too much trouble and I was very surprised and very thankful for the upgrade most unexpected. Breakfast was excellent and the bed is so comfortable I have problems getting out of it as it is that good. Cleanliness is exceptional but I would have expected nothing less at a Best Western Hotel. Thank You Best Western and THANK YOU to Best Western St Pierre

"New Year's Eve"

5
05/01/2016

We booked for the gala dinner here. Not sure what we were expecting but it started with afternoon tea which was varied with plenty of finger sandwiches, platters of meat, savoury pastries, salads etc then a great range of cakes and desserts with the largest bowl of whipped cream I have ever seen which went with the scones and jam. No restriction on quantity. Also plenty of tea and coffee with the bar open if anyone wanted an alcoholic drink. The food for dinner was absolutely fantastic which, when there were 165 guests is absolutely amazing. We had a fantastic night (into the early hours) and then had a late (11am) breakfast the following morning which also had a very good range of well cooked food. Other guests were very friendly and chatty, many had been going year after year and we will certainly be going back. The staff here are fantastic, the service that they give is excellent and they can never do enough for you. Even though I live a few miles from here I would definitely contemplate staying here for a little weekend treat...

"wedding of Mr and Mrs Gant"

5
02/01/2016

Stayed in the hotel over 2 days when my sister got married. The rooms were really good size and the facilities really good. The staff were exceptional and the customer service they gave couldn't be faulted. Nothing was too much trouble. Food was good and the choice at breakfast was great. Overall very happy with everything, no complaints at all. Would highly recommend to anyone.

"Mr and Mrs Gant wedding!"

5
01/01/2016

Absolutely amazing visit the staff were fantastic, Brad who was there to greet me on reception on arrival was so friendly and polite and willing to help with everything asked of him. Adrian was great very friendly and so helpful, and Melanie the wedding coordinator I couldn't possibly say enough about her she was amazing made our day run so smooth took so much stress off of us, a very amazing and talented lady. The food was very delicious. Only down side was our toast with the wedding speeches, for the price we paid for everyone to have a toast the drink was non drinkable and I don't think it was what we was told we was getting. I would highly recommend for other couples to be married here and also just as a general hotel stay can't wait to go back again!!!

"Nice Break"

5
27/12/2015

Very professional staff, helpful and courteous. Lovely large comfortable room with all the conveniences. Full english breakfast great and only 8 pounds. Will definitely recommend this hotel to friends. And free wi fi great.

"enjoyed our stay"

4
26/12/2015

on arrival we weren't happy with the £100 they had to take from my debit card and it could take 10 days to go back to my account, explained to us just in case we did a runner.......,. however on checkout the receptionist did say it was just held and wasn't taken, so i think some training is required for the check in staff !!!!!! breakfast was very busy and we couldn't get a table to had to sit with a wedding party..... i asked for tea & toast but clearly the waitress had forgot our order so we had to ask again but by that time had eaten our breakfast.

"Sleeping on the floor"

3
23/12/2015

The hotel was OK the staff was OK food was OK the room was OK the bed we both had a problem getting in and out the futon bed was so low it felt like you where sleeping on the floor that may of been more comfortable

"Excellent stay"

5
22/12/2015

We visited this lovely hotel for a 2 night stay. The room was lovely, spacious, well equipped, clean and comfortable. The food was delicious including the light snack menu and the traditional Sunday roast. The staff were wonderful. We will definitely visit again.

"'Christmas Do' undone"

2
21/12/2015

This review is for a Christmas evening works do. I didn't stay overnight so cannot comment on the hotel or its amenities. I had traditional Christmas fare. Uninspiring and bland. Squishy overcooked sprouts. Undercooked carrots and grey parsnips, Not sure what they did with the carrots and parsnips but they were cut into batons and, for parsnips especially, it did not work. At least the turkey was moist. Pudding tasted quite nice but was stodgy. Service was efficient to the point of being brusque. Dessert dishes were swept away while some were still eating. I felt as though we were on a kind of conveyor belt. I would not go again for this kind of occasion.

"St Pierre"

4
15/12/2015

Hotel very good for a couple or three nights stay, rooms clean and comfortable, food at breakfast plentiful and varied, restaurant and bar meals also very good. Staff very attentive and really friendly, local attractions not far away especially during the summer months.

"Mrs jackson"

3
14/12/2015

Attended a Christmas party night with our close friends ....also stayed for one night . The hotel stay was ok and the staff are really nice and helpful but the evening party food was poor . Lacked quality and quantity (all left still hungry) coffee was served cold . When booking a party night food is a large part of the evening and we felt this was a great let down....will not book again ... !!!

Sarah_Bolson, Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review regarding your recent stay at our Hotel. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we use feedback to implement improvements to ensure we offer a better experience for guests in the future. I really would like a little more information about your stay so if you could email me direct on [email protected] or call on 01924 255596. I really do hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience that we normally provide. Sarah Bolson

"St Pierre"

4
13/12/2015

Good value hotel with all the usual amenities and some friendly staff. The food offering could do with being refreshed and better presented. I would stay here again as it is convenient for the local area and Leeds

Sarah_Bolson, Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for your review regarding your recent stay at our property. Your business is very important to us and we value any feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are in the process of producing some new menu's for both the bar & restaurant and any suggestions you may have would be greatly appreciated - feel free to email me [email protected] We look forward to welcoming you back at the Hotel if you are in the area again! Sarah Bolson

"Nice location"

3
09/12/2015

Stayed for two nights, attending family event, nice location, room very basic, but bathroom nice, tele could only be watched from the bed, you couldn't see it from the side, staff extremely nice, but waited ages for barman to appear at 8 pm ish, though he was apologetic, breakfast ok, not the choice it said on the menu, and breakfast ordered specifically without beans came with beans!!!!! What did they do with it in the kitchen??

Sarah_Bolson, Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you for Your review regarding your recent stay at our Hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Please accept my apologies with regards to the Baked Beans, the check must have been misread. We hope you will come back and see us again soon. Thank you again for taking the time out to review the Hotel!

"Halloween wedding"

5
30/11/2015

Wedding of the year thanks to Mel the wedding Coordinator! Couldn't compliment her enough, she is genuinely a lovely person. She was so patient and didn't rush any part of the service/reception. Constantly on the ball with everything and had everything planned down to the letter. Thank you Mel and the team for a lovely day.

Sarah_Bolson, Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for letting us know that we were able to make your wedding day memorable for all the right reasons. I will be sure to pass on your complements to Mel and all the team.

"Wedding"

5
30/11/2015

I got married at St Pierre on Halloween. In all the lead up to the wedding the co-ordinator, Mel was amazing! Nothing was too much and she was always happy to help with anything, offering suggestions that she thought would work with our theme and our personalities. On the day all the staff were great, all really friendly and happy to help. We had some decorations for Halloween and they all very kindly decorated the room for us! I cant say enough good things about Mel and the hotel in general! Anyone looking for a venue should definately consider St Pierre. In addition there is Newmiller Damn around the corner which is perfect for the pics! Thank you to Mel and the team for making our special day perfect and stress free.

Sarah_Bolson, Manager at BEST WESTERN Hotel St Pierre, responded to this review
Thank you so much for letting us know that we were able to make your wedding day memorable for all the right reasons. We really enjoyed hosting the day. I will be sure to pass on your complements to Mel and all the team.

"Wedding time - just great."

5
29/11/2015

My Step Daughter got married there on Halloween. It was just a great day from start to finish. The location is clean and just perfect for a wedding. Melanie, the wedding co-ordinator worked tirelessly not just on the evening but throughout the whole journey. Thanks Mel. The staff were friendly and so overtly intent on making sure that the special day was just that for the happy couple. The food at the wedding was great as was breakfast and the food on the evening. One area we were particularly impressed with was the evening show. The entertainment was just simply amazing. They were called Zeta and Lee, two men simply born to entertain no matter what your taste is - along with two ladies, singing and taking photographs of the audience who were all on their feet dancing. Thanks Zeta and Lee for hosting one of our happiest days ever your show is just sensational and made our day complete. Great venue and highly recommended - particularly if you get the entertainment that we saw. Thanks again to Mel and all the staff for their hard work.

"Amazing, warm and welcoming wedding venue and hotel"

5
28/11/2015

My best friends wedding on Halloween was by far outstanding because of the personable and caring staff. Melanie the wedding co-ordinator went to great lengths to ensure everything went perfectly. I have never known such a friendly and caring staff team, everyone was so accommodating. Thank you for an amazing experience.

"wedding"

5
23/11/2015

Everyone in this hotel gives 100% nothing is too much trouble the food is excellent the rooms are immaculate and cosy mel is an excellent member of staff who I can't praise enough all in all a fabulous place to stay

"Wedding Day - September 4th 2015"

5
22/11/2015

Me and my wife had an amazing wedding day back in September 2015. We had a church wedding but hired St.Pierre for our wedding breakfast and evening reception. All of the staff were amazing and very helpful, most of all Melanie. Our guests had nothing but good things to say about our wedding day and the venue. The food during the day and evening was really good, especially the evening buffet. The honeymoon suite was spacious, clean and very comfortable and the breakfast was really nice the morning after. We had lots of family stay over at the hotel who also praised the rooms and the breakfast. Overall, we would definitely recommend Best Western St.Pierre hotel to anyone who is planning their big day and I am certain you wont be disappointed.

"Wedding"

5
22/11/2015

Hotel St Pierre was our 1st choice for our Wedding venue. The venue room looked amazing, all the staff gave 100% to each and every guest. Melanie really does go the extra mile to ensure everything is just perfect. Our day and evening was fantastic thanks to all the staff at the Hotel. The food was to die for and received lots of lovely comments from guests. The rooms were immaculate and promptly serviced. I can't recommend this Hotel enough, we had the best time and could have stayed longer. If you are considering your Wedding here.... Don't hesitate. It will be perfect.

"Highly recommended"

4
20/11/2015

I only stayed the one night recently but would have happily stayed longer. The bedroom was clean and comfortable with a nice firm bed. The staff were really lovely and couldn't have been more helpful. The hotel was in a perfect position for me and easy to find. I think this could be the shortest review I have done and I would give five stars if the restaurant had a bit more atmosphere. The meal I had in the restaurant was excellent but the dining area itself just felt a bit austere and cold. The bar meals looked good and the bar was a nice place to waste an hour or two. Highly recommended

"perfect again"

5
16/11/2015

I'm a regular at this hotel staying approx 3 nights a week. this is my choice and I choose it over more local accommodation as have never had a bad experience here. Well done to all the staff that work there especially Adrian, Grace (birthday girl), Ben, Irene and Fran (glad to see you back)!

"Wedding at St Pierre Hotel"

5
13/11/2015

The room was lovely and the hotel location was perfect for our guests who were coming from the south to our Wedding. The wedding was perfect for us in every way the hotel staff went out of their way to make sure everything went according to plan. The photos we had taken at the Newmillardam were lovely. Perfect landscape for our photographer who likes his sky shots. I would like to take the opportunity to thank the staff one being Melanie who was lovely and made sure as our wedding planner everything went to plan and what we asked for we got. The hotel staff were amazing the both the evening before after our unfortunate accident and our late arrival at the hotel . They were helpful and accommodating in every-way putting z beds in rooms to accommodate our boys. Thank you and we would like to also say an amazing reception room and the tables were beautiful in the colours we asked for. Nothing was ever too much trouble.

"Wedding day"

5
12/11/2015

What a fantastic venue. Nothing was too much trouble for them. Melanie is amazing - just listen to her and follow her advice. Richard as master of ceremony kept everyone on time and was the consummate professional Food was excellent and as someone who has coeliac they dealt with my needs. All the guests commented on the service by all of the staff, they layout of the venue and table decorations. the best feedback is that if I was to do it all again I wouldn't change a thing that they did. Thank you so much Melanie and Richard and all of the staff.

"Another nice stay"

5
12/11/2015

I stay at this hotel regularly, ot has great staff and comfortable rooms at a good price. Hotel is situated in nice surroundings and a short walk to a country park with a a large dam. Also nearby is a couple of pubs and a restaurant but food is nice at the hotel also.

"Wedding vow renewal"

5
12/11/2015

WOW, is the word I'd use to describe our fabulous day for our wedding vow renewal . We booked in this hotel on the Friday night and was shown to our rooms which were very clean and comfortable , we ordered our evening meals which arrived quickly and were beautiful . The following morning the day of our renewal everything ran like clock work . Melanie the wedding coordinator couldn't do enough for us she works hard to make sure everyone is happy . Melanie helped us plan our day 16 months in advance and she was fantastic every step of the way , helping and advising us . Our day was perfectly amazing the venue the staff , food drink everything was amazing no faults at all . I would highly recommend this hotel to anyone . I would also like to say a massive thank you to everyone at St Pierre for your help and service on our day especially Melanie xx

"Scenic location Relaxing overnight stay"

5
09/11/2015

Just spent an excellent night at this hotel Staff very helpful and courteous .Checked in late evening and to my surprise found my self in a excellent room and lovely and spacious bathroom Nice comfortable bed giving me a good nights rest Will come back with the family again Hotel is by a lake idyllic for a walking holiday Breakfast was served promptly this was perfect as I had to make an early start Would recommend this hotel to friends and family as it was full of character

"St Pierre Hotel Leisur break"

4
08/11/2015

Excellent staff any minor maintenance problems dealt with very quickly. Member of housekeeping teem extremely helpful Beds need to be upgraded. Sadly were too busy to have dinner Stayed with a good friend

"One night stay"

5
08/11/2015

No complaints at all about this hotel, had a very comfortable one night stay. The room was nice with a comfy bed, TV and nice bathroom with a good shower. The food was very nice if a little on the pricey side. Wi-Fi throughout with download speeds better than most households. All of the staff were very pleasant and attentive. Would strongly recommend to anyone.

"Perfect location and warm attention to detail"

4
07/11/2015

Recently, we were blessed with four nights at this hotel. The location was perfect for us visiting family in the local area, and for taking walks in the beautiful countryside around. Despite the sad nature of our visit, the staff at St Pierre made us feel welcome and took care of our every need. The breakfast was a delight and the food ordered on room service was fresh and plentiful. Recommend this hotel without hesitation and hope that we are able to pay another visit when next in Yorkshire.

"Weekend Stay"

4
07/11/2015

Room was comfortable. Food good. Easy to find. Friendly staff. The parking was reasonable. My only gripe is that we were in a ground floor room and there was a wedding on at the hotel and there was a lot of noise.

"Wedding Day"

5
07/11/2015

My wife and had our wedding day at this hotel. From the initial arrangement to and including our special day, everything was organised exactly as we planned. Melanie Hall, our wedding coordinator was absolutely fantastic. The rest of the staff were also brilliant and this just added to our wonderful experience to make our day one we will never forget. The venue is brilliant and the backdrop of the dam and nature reserve made for some fantastic photographs. I would highly recommend this venue if you are choosing to have a wedding hotel based. The value for money is exceptional. The whole team at the hotel are very professional and will always go the extra mile to ensure every detail is just as you require. Ben, one of the Duty Managers worked like a Trojan when we were doing our table and room plan and had so much patience with us as we had a very complicated arrangement. The wedding menu was delicious. All our guests commented on how nice the food was on the day and the evening. Thank you so much to you all at St Pierre for making our day unforgettable. John and Jean

"Wedding ?? "

5
06/11/2015

We had our wedding here on the 7th August 2015 and it was fantastic! The menu was brilliant, each guest was allowed to pick their own meal prior to the wedding reception which even some of the much more expensive hotels don't offer! It was excellent value for money and Mel (the wedding coordinator) worked so hard to make sure our day went smoothly and that everything was part. The room was decorated beautifully and all of our guests commented on how delicious the food was. Mel is one of the friendliest people I have ever encountered in a hotel and will do her best to make your day perfect. We had a fantastic day and an excellent nights sleep and breakfast the next day! Thankyou so much to all the staff at St Pierre Hotel. Alex and Jim

"Our wedding the 26th of sept"

4
02/11/2015

Like most couples on the planning of our wedding we wanted to watch what we spent and get value for money, and that just happened! We planned our wedding and unfortunately my husband was involved in a car accident which effected our income, Mel our wedding organiser did everything she could for the costs to be cut and us still to have a great day, all the staff were so accommodating from the minute we opened the doors, our room was very hot but we just opened the windows in the Hall way, been at the top of the building you expect some heat, I think it could do with a little updating, but the room where we got married was just perfect, the staff did everything possible to help us out and make sure our day was magical, I'd like to thank Mel for her organising and making our wedding run smooth, and tammy on reception who was so helpful and friendly, I would definitely recommend hotel St Pierre for a wedding anytime :) Thankyou xxx

"Trip"

3
26/10/2015

Stayed in room 302 - quite noisy as outside main doors for access to rest of rooms. Lots of overhead noise too. Room very hot - difficult to adjust temperature and turn heating off at night so woke with awful sore throat and stuffy nose even with window open. Room clean but chewing gum down the side of bedside table and found bracelet on floor so not very observant cleaner. Bed fairly comfortable. Generally rooms need updating - tired furniture and wardrobes - bathroom nice, clean but only one set of towels for two people - found extra ones on top of wardrobe - why??? Tea and coffee refreshed daily but only one packet of biscuits - little things but there were two people staying! Staff very accommodating and friendly. Receptionist on first night seemed to not be coping very well and it was not busy - did not recognise us the following day and asked if we were booking in when we were leaving - lots of different staff on the main desk. Great breakfast, good choice with menu the first morning. Buffet style second morning - told only do set buffet (full English) so not a lot of choice if non meat eaters on hot food. Had full menu previous morning so knew smoked salmon and scrambled eggs were a choice - the waitress asked and request accommodated but a bit of a cheat really - was busy on the Sunday morning so could be reason - pastries other than croissant come in selophane wrappers and were squashed - smoked salmon tasted of the fridge and not freshly opened. Would have been very disappointed as for the price the choice was limited. Bar snacks reasonably priced and good amount. The dining room needs up dating - very 1970's vibe going on with old tired chairs and tables. Generally an ok stay for what we needed it for but quite basic really for the money. Would think twice about using Great Western Hotel group again.

"Very tidy hotel - recommended"

4
23/10/2015

Neat and tidy. Reception staff exemplary - polite and exceptionally helpful throughout. Strongly recommended. Would repeat the booking if I am ever in the area again. Bed was very comfortable - A good nights sleep essential. no problem here.

"An Excellent Overnight Stay"

4
20/10/2015

I was working at nearby Normanton that would need a full day of 8 hours but will a 4 hour drive each way I decided to spread the work over two days requiring and overnight stay. Having stay at a Best Western Hotel many times in past without a problem I looked for the nearest Best Western which was the Hotel St Pierre and was not disappointed. The hotel had everything I needed for an overnight stay with a restaurant and meals served in the bar. I had dinner in the bar which was excellent promptly served and very reasonable. Breakfast is taken in the restaurant which had a wide choice and had sometime for everybody and again very reasonably priced. The room was well furnished with free WiFi and very quiet.

"A Very Comfortable Stay!"

5
13/10/2015

Set in a beautiful area, with Newmillerdam so close by, and only three miles from Wakefield and in the pretty village of Chapelthorpe, this has all the ingredients of a very comfortable lodging! The staff were very friendly and helpful, and we were impressed by both the comfort and facilities of the room we'd booked. The restaurant area has a pleasant intimacy, also. Hotel St.Pierre has a very attractive appearance, and plenty of parking. Thoroughly recommended!

"Kerry and Simon jay wedding 26th September 2015"

4
09/10/2015

We arrived on the Friday the day before my daughters and future son in laws wedding from the first step inside the door the feeling was this is going to be good,all staff are very welcoming and always happy to help Mel the wedding co ordinator did above and beyond her role and helped make this special day even more special. Everything worked just as it was planned and the day was flawless as the song goes absolutely flawless again a massive thank you to all staff for making it special And if you are considering this venue for your special day do it as it is value for money and you don't have to blow the bank to make it look like you have Regards Lesley & John Bullock

"Personal first impressions"

4
09/10/2015

After vowing that I would never stay in a Best Western again, having had a bad experience with them in the past, I was very pleasantly surprised in deed with Hotel St Pierre! First of all, I have to thank the staff who showed great customer service, from the lady in charge of serving food in the restaurant to the ladies on the front desk. We ended the Saturday evening by demanding cake and they were most gracious. Having travelled there alone, I had dinner by myself on the first evening, but the lady who took my order is really lovely and I soon began to feel relaxed and looked after. I spoke to her again just before departing and she confirmed my impression that the hotel is run with a strong family ethos. The whole event for me, was memorable and very enjoyable. I would be happy to stay there again. Thanks to the excellent customer service shown to myself, the staff have changed my opinion of Best Western Hotels and reminded me that you need to keep an open mind. A valuable lesson to learn. Thank you everyone at the Hotel St Pierre. Keep up the good work!

"A Lovely Wedding weekend"

5
09/10/2015

We arrived at the St Pierre on Friday 25th September 2015 for our Best Friends Lesley & John's Daughters Wedding & from Start to Finish we had a Fantastic time the staff @ the Hotel Hannah, Richard & not forgetting Mel (the Wedding Planner) were all brilliant. Nothing was to much for any of them. I would definitely recommend this hotel, for a Wedding it was all lovely. Well done to the Staff at St Pierre.

"Warm&Comfy"

4
04/10/2015

Stayed here when we was going to a wedding locally. The staff were very pleasant and helpful! The room was a good size and had everything we needed (apart from a fridge) the room was clean and tidy with no cause for complaint. On out return we needed our key from reception as we didn't want to loose it when we were out as we came back to the desk there was a sign say ' helping another guest' at this time there was to young lads who worked there but were doing the bar at the wedding but as it wasn't busy at 12:05am and there was two they left us stood there for 10 minutes until my partner went over so I just think it was rude and bad mannered not very good customer service it took him 3 seconds to do so not like we wanted a lot! Anyway came to the room finally and out heating on and got in bed which is extremely comfy and not those stupid twin beds a proper double! The room went very warm and lovely!! I would definitely return

"Rob and Kerrys's Wedding 27th September 2015"

4
01/10/2015

Thank you to Mel and her staff for orchestrating an amazing day for us despite all the stress we were under she took over, listened and made the day exactly has we had requested which was laid back and fuss free The only negative comment was how long it took to put the dance floor down, it was 45 minutes behind schedule. However once down it was used immensely by our Grandson Maison who was the highlight of the night on that floor!

"Attended a wedding "

4
30/09/2015

The rooms for the wedding were beautiful. The food was fine but putting the dance floor down took ages. I just wanted to sit down and enjoy it but we used the same room for the wedding, the meal and then the disco so there were long gaps of returning to the bar area. They certainly needed to quicken things up but all in all it was a lovely wedding

"22 Ladies enjoy Afternoon Tea"

4
26/09/2015

Having used St Pierre for parties of 55/60 for Sunday Lunch Christmas celebrations for the past 10 years (and are presently in the process of organising the next) and last year the 20th anniversary of the Breast of Friends, Wakefield, 22 ladies from the Wakefield Breast of Friends had a fun afternoon over Afternoon Tea. As usual Mel's attention to detail was second to none, we had a private room with no extra cost, the teapots were never empty, and the cake stands soon emptied of their scrummy contents. We stopped to chat well after the food had disappeared and were not hurried away, they were quite happy for us to stay. We will return to do this again and would recommend other Groups to do the same and best of all, the cost was very reasonable and good value for money. Thanks St Pierre once again. Bridget Sykes.

"Wedding "

5
26/09/2015

Had a fantastic night at the wedding party . Stayed the night room was lovely . Staff could not do enough forfor you . I would stay there again breakfast was great . What more can I say but thank you to all the staff and thank you Mel and staff for all you did