Best Western Plus Hotel Alpenhof, Oberstdorf

Stayed here numerous times before. Although being Best Western Diamond Select no upgrade apart from a southward facing room. Comfort (standard) room was small, but sufficient. Many amenities, good wifi. Not a fan of the ballon like pillows and duvets. Breakfast buffet still one of my favourites worldwide. Will happily return.

Best Western Plus Hotel Alpenhof, Gästeservice/Empfang at Best Western Plus Hotel Alpenhof, responded to this review
Dear guest, we say thank you for your great feedback and your positive review. We are very happy, that you had a nice stay and enjoyed your stay at our hotel. We hope, that you come back soon! Stay healthy Team Alpenhof

We chose this hotel because of its facilities. The heated indoor pool with two saunas and a steam bath is lovely. The mountain view is stunning, breakfast buffet is sufficient and the staff very friendly. Our rooms were located in another building 50m away from the main building.

Stayed 3 nights in what appears to be Europe's endless summer weather this year. Scenery all around is breathtaking and the township of Oberstdorf is charming. Hotel is clean and well maintained. Our room was booked through a travel agent on this occasion and was on ground floor looking at the car park. We would do between 50 and 100 hotel nights per year between work and leisure and have found third party booking systems with lowest pricing nearly always are allocated the worst room in the hotel. We are best western rewards members and could not add this stay to our profile as we didn't book with best western directly...... All that aside the hotel staff were great, breakfast was excellent and we thoroughly enjoyed our stay. Great eating places throughout Oberstdorf are all a comfortable walk from the hotel. Would love to come back in winter and see this place covered in snow.... photo is from winter garden room where breakfast is served.

Supervisor_Alpenhof, Leiter Front Office at Best Western Plus Hotel Alpenhof, responded to this review
Dear Bruce, thank you very much for your stay and your feedback. We are glad to hear, that your stay was to your satisfaction and you enjoyed Oberstdorf with it wonderful hiking possibilities and breathtaking views. Our suggestion for next time is to book one of our Superior or Deluxe Rooms facing the south side with breathtaking view of the Allgaeuer Alps. Thank you also for the commedation about our staff, which always tries to give you the best time of year = YOUR HOLIDAY! We would be glad to see you back for our winter season which will also be very charming and nice to see. Best regards, Your Alpenhof-Team

What a lovely hotel. A little out of the town centre but well worth it for mountain views, extraordinary peace and a terrific team who offer great, great, great service. In September it is mainly couples who are here to enjoy the beautiful lounges and decent food.

Supervisor_Alpenhof, Leiter Front Office at Best Western Plus Hotel Alpenhof, responded to this review
Dear Louise, thank you very much for your stay and your lovely feedback. We are more then glad, that you had a great stay with us and that our team could bless you a nice stay. Our stunning views and the peaceness brings you back the energy you need for your everyday life. We are also happy, that you enjoyed the food prepare by our kitchen team. We hopefully see you back in the near future and sending you, best regards from Oberstdorf. Your Alpenhof-Team

We stayed four nights at this hotel and felt that it falls well short of being a 4 star superior hotel as it claims to be. Our room was very small and not much space to move around in. The room was not very clean and the door didn't lock properly. The breakfast in the hotel restaurant was good and the hotel staff were friendly, but there was never a bartender at the bar, the public areas were not very clean, and parking was inadequate. I'd give this place maybe 3 stars. We found out too late that there are much nicer hotels in the area at cheaper prices.

We had a lovely room with a balcony overlooking a large meadow and the mountains. The room offered all the amenities one could want and a seating area, very spacious. They have an excellent bilingual staff, terrific food and great location to easily enjoy the town and surrounding area. They have their own parking garage, too. We will definitely try to come back to this beautiful part of the world.

We stayed here for one night on our way to a hiking trip in the Alps. The front desk staff was friendly and helpful, although unfortunately they did not inform us of the gym and sauna downstairs which would have been quite welcome on our very rainy night. Our room was large pleasant and very clean. The food in the dining room was quite good with a gorgeous view of the Alps.

Scenic location. Well appointed and maintained. The single room I occupied was more spacious and better furnished than single rooms normally are in European hotels. Varied and attractively laid out breakfast buffet.

The location, the building and amenities, the wellness area, the restaurant and the staff were great. Having said that, the only thing that would have bothered me is if I had been in the room my sister was in. We both had single rooms, in the cheaper category because they were all booked out. They both looked out over the street, which was ok because it's fairly quiet. Mine was generous, had a nice sofa to watch TV, a balcony, lots of windows and a coffee/ tea maker. I was happy. My sister however had a tiny room on the third floor, which was the same price, and she wasn't able to move to my room when I went home a couple of days earlier. That was a pity, although the staff were otherwise very helpful and provided lots of information about all sorts of things. The cosmetician was fabulous. Her Ayurvedic massages were relaxation pure. Restaurant was very good, I would recommend the a la carte menu rather than the dinner included (unless you want to eat 4 courses every night ) because you have more choice. Sitting in the glass extension in the dining room with the view over the fields and mountains was very special!

The standard double rooms: cramped and noisy. Internet: flaky. Housekeeping: inadequate. We had to ask for our sheets to be changed, after five days. The cups in the room smelled of coffee. We used the glasses to drink milk and the next day we found them overturned, as if they had been washed, but with visible residue of milk at the bottom. Our hand soap only got replaced after a week. Some of the staff were curt if not dowright rude. They refused to aknowledge a 7 euro mistake in our bill. Breakfast : average. A general feeling of them trying to sqeeze money out of the guests, without being interested in them coming back.