Best Western Dorchester Hotel,  Nanaimo

3.5/5  - basé sur 598 notations.
70 Church Street, V9R 5H4, Nanaimo, Canada - Ver el mapa
+1 250 754 6835 +1 250 754 7286

Su destino

Sus fechas

Su habitación

> Habitación 1

1 adulto

 

Los puntos fuertes del hotel

  • Restaurante
    Restaurante
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
Calificación de los huéspedes TripAdvisor
Sobre 598 opiniones de huéspedes
Ver otros comentarios >>
Galería de imágenes :
No hay mejor manera de explorar la belleza de la región que escoger este hotel de Nanaimo situado en el mismo corazón de la aventura. Otros hoteles de Nanaimo, en Columbia Británica, tratan de igualar nuestra oferta, pero los huéspedes siguen volviendo al Best Western® Dorchester Hotel por su impecable servicio de atención al cliente, su ubicación y sus fantásticos servicios. Este hotel de Nanaimo está situado asimismo a poca distancia del centro de convenciones. A solamente tres manzanas de nuestro hotel podrá asistir a numerosos y populares eventos tradicionales de Columbia Británica. ¿Qué más podría pedir?El centro de convenciones de Nanaimo no es la única atracción que atrae a numerosos visitantes. Las regatas de Nanaimo son ampliamente conocidas a nivel mundial. Tanto si prefiere la Dragon Boat Race o la Bath Tub Race, la participación en estos eventos (o simplemente contemplar la carrera desde la bahía) es obligada durante su viaje en familia. Disfrute del evento y suba su nivel de adrenalina durante estas carreras. La regata Silly Boat es otro de los eventos de gran fama entre los visitantes. No obstante, es posible que desee disfrutar de algo aún más emocionante. ¿Qué le parecería un día de puenting? No hay mejor manera de hacer que la sangre corra por sus venas. Lo mejor es que este hotel de Nanaimo se encuentra a poca distancia del mejor enclave para la práctica de puenting de la zona central de la isla de Vancouver. Si lo que desea es algo de actividad cultural, también podrá encontrar numerosos festivales artísticos. Nuestra ubicación con vistas al puerto le permitirá acceder fácilmente a la terminal del servicio de hidroavión. A poca distancia asimismo de BC Ferries, Departure Bay y Duke Point, está claro que no podrá encontrar mejor ubicación. Saque el máximo partido a su ubicación en este hotel de Nanaimo. Las convenciones y las reuniones son el motivo que atrae a numerosos huéspedes a este hotel de Nanaimo. Venga con apetito a la comida más importante del día, ya que podrá disfrutar de un desayuno con huevos y tortitas recién hechos, fruta fresca y cruasanes, cereales con yogur y un delicioso café con tarifa nominal. También ofrecemos un desayuno completo a la carta (elaborado según sus preferencias). Reserve sus próximas vacaciones en el Best Western® Dorchester Hotel y prepárese para disfrutar de recorridos por las atracciones turísticas, deportes acuáticos y divertidos eventos.

Ver tarifas y disponibilidad

 
Habitación 1

Opinión de nuestros clientes


en asociación contrip advisor img
Basado en la opinión de 598 huéspedes
GreenLeader Bronze

 
NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
162
Muy bueno
 
222
Bueno
 
124
Mediocre
 
63
Horrible
 
27
Con amigos Con amigos 55
De negocios De negocios 147
En familia En familia 116
En pareja En pareja 209
En solitario En solitario 47
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio
Best Western Dorchester Hotel,Nanaimo
  • 2
    « Excellent Service »

    After overhearing conversation with my colleage regarding my safety concerns about leaving my kayak on top of my car overnight in the parking lot, front counter staff offered to store my kayak in a meeting room during my 2-night stay. Very much appreciated his commitment to good service.

    3
    « You get what you pay for »

    This hotel does what it needs to do Functional clean rooms Not that quiet based on its position but after having a look around town not too many options It's well positioned Staff are helpful friendly Bathrooms functional As you can see not raving but a bed for the night not nad

    3
    « Old and tired »

    Hotel rooms show their age. Ours was very small. Cleanliness could have been better. Very thin walls - woken by conversation next door, not loud - just normal tone of voice. In a great location downtown but probably wouldn't choose to stay here again.

    1
    « I will never visit here again! »

    Rooms are so small its not funny. And the noise is unreal. Door slamming, walls as thin as paper. I told the front desk when I registered I needed quiet as I had to work all weekend, I was guaranteed that if there was a problem it would be resolved and I would be moved to a better room. What a lie that was! When the noise became problematic to sleep I called front desk and then could do very little let alone provide a quiet room. Don't come here it isn't worth the cost of the room!!!!!!

    5
    « Beautiful harbour view »

    Very nice view of the harbour. Really nice to look out the window and enjoy watching the ships and the water planes taking off. The check in staff was very helpful. He was able to look up my rewards number and credit my account. He even told me that I had gold status that I never knew about!

    3
    « Medium »

    We stayed in a beautifully large suite The king bed was super comfy, we had two pull out sofa beds, Keurig coffee machine and pretty good views On top of everything we were able to check in about 11:00am, which was great. Why only 3 stars? The restaurant and lounge are completely uninviting and deserted At breakfast the young girl working was wAy over her head and clearly had never served before. Zero menu knowledge, training or hospitality skills. I was one of 5 guests that morning at breakfast. Every table had dirty plates and cups on them...every single table. When you are starting your day eating breakfast and surrounded by other guests breakfast leftovers and garbage it kinda leaves a bad impression. Hey, the front desk guys were great, the housekeepers did a wonderful job tidying our room, but the restaurant, lounge and breakfast experience soured our visit.

    5
    « A great "facelift" hotel »

    The Best Western Dorchester has been remodeled. We checked in and had a professional reception by a young gracious fellow. Our room faced the ocean, roomy and clean. Our double beds were comfortable and the view was great. Parking was provided as well. The lobby offered a coffee stand - 24 hour and of course the BW cookies! If you have heavy luggage use the Church entrance then park. The ocean side of the hotel has stairs to the door entrance. The breakfast area is bright and faces the ocean. Servers are polite and the breakfast is offered at 20% off for guests. We ordered toast and cream cheese that comes in a serving dish and is more than ample. We extended our stay 2 more days without problems. The hotel also has guest laundry. Because it was spring break the laundry soap dispensers were empty. Try as hard as the reception staff tried they could not find any soap. (Housekeeping was closed that evening). A hint - carry a packet of soap in your suitcase!. We enjoyed our stay - ask for a room with an ocean view. We will be back!

    5
    « Welcoming staff »

    The deck clerk at check-in was very welcoming and helpful. Overall great experience. Great location. Walking distance to downtown. Close to the Casino and waterfront. Will stay here again. Good food in the restaurant.

    4
    « Beautiful views »

    Lovely place everything is walking distance, coffee shops, souvenirs shops, restaurants and if your up for it a casino. It also is just across the road from the harbour flights, just a great location.

    2
    « Smallest room I ever had »

    On a week of travel that brought me to Vancouver island for just 2 days, and only spent one night here. Thankfully I did not have to stay the week here. Smallest room I have ever been placed in. Perhaps it was just overly laid out with furniture. Nonetheless, I found myself feeling too cramped in this room. Almost no space to lay out my suitcase, so I just left the next morning in the same clothes I arrived with. For the few hours I did spend in the room, I had simply bought a microwave dinner on my way in. Had to go up one floor to use a common kitchen microwave. Although they do have a restaurant on site, I had travelled on an early east coast start from the east coast so by the time I arrived, I was too exhausted to go to the restaurant. It did not seem very busy when I checked in, and that was a red flag for me. A bored chef, or someone taking on multiple roles of server and cook? I wasn't interested. The parking was atrocious. Nowhere to park that made it easy to get in to the hotel. I had to walk around the block up an incline that made pushing my luggage a real chore. I really liked what I saw of Nanaimo, Parksville and Victoria and I want to go back, but I won't select this hotel.

  • 4
    « Ok... »

    Here for business. The Hotel is a bit older, but they've tried to modernize it somewhat. I stayed on the first floor and it was actually quite noisy. You can hear the people walking in the hallway, and you can hear the water running on the second floor... Also, the room was quite small and compact, and the bathtub didn't drain as efficiently... On a positive, the bed was comfortable and the wifi connection was fast enough to steam movies and TV shows.

    5
    « A Few Tips About Dorchester Hotel »

    Not directly on the water, but close enough to give some rooms a view. Best Western Dorchester Hotel is located in downtown Nanaimo, close to all the activities and a short walk away to get the boat to Newcastle Island. There is a dedicated free parking by the hotel. The parking issue was a large factor in not selecting Coast Hostels nearby. Our first visit was in 2010. Like the first time, our room was extremely comfortable. We really did not have a view this time. The room, though, had a separate living area with a couch, desk and TV. The bedroom was large, the bathroom was small, but doable. There was a refrigerator and coffee. The BW Dorchester met our needs. We did not take the breakfast selection. We did take use of the washer and dryer though. It was just a few minutes to walk to the harbor. We enjoyed hiking around beautiful Newcastle Island. If you have time, this state park is well worth the effort to explore. We also enjoyed the clams at the Lighthouse Bistro and Pub along the harbor. The Greek Restauant ?Asteras? in the Old City Quarter is quite good also. If you found this review helpful in any way, please press ?LIKE? to let me know.

    4
    « Great stay! »

    Great staff and close to amenities! Nice view of the harbor from my room. I would like to go back for a personal stay to use the location for shopping, yoga, restaurants and to walk along the ocean. No need to drive, all with in walking distance.

    5
    « Waterfront window »

    The Dorchester Hotel is accross the road from the Nanaimo waterfront and we were fortunate enough to have a room with a lovely view. We arrived in the afternoon, so free hotel parking was available however the hotel lot is also a pay parking lot open to the public and we noticed in the evening that it was completely full.

    5
    « It's the People that make the Difference »

    Just a short note on this already well-reviewed hotel. The location is terrific, both for walking the waterfront, shops, and the Old City Quarter during the day, and sampling Nanaimo's restaurants and surprisingly active nightlife at night. The rooms are spotless and the staff are friendly and professional. Special thanks to Eli on the front desk and Allison in the dining room - both are treasures.

    5
    « Catering »

    We were fortunate enough to have selected the BW Dorchester to host a special birthday reception. Nick, the Catering Manager, was stellar to deal with from the planning stages, to collaborating on menu and seating plan to the execution day off. The dining room space was elegant and airy and offered unobstructed ocean views, the service throughout the event was too notch, the food service was very good. I absolutely would recommend the Dorchester for a private leisure or business function!!

    3
    « Waterfront Hotel »

    We booked a room here via Expedia, it didn't quite meet our expectations. The room we booked was supposed to have a queen sized bed in it - the bed is slightly bigger than a double, and not very comfortable. The toilet rocks from side to side when using it - it needs to be bolted down properly, and the bathroom sink is plugged up. The thing that really bugs me is the security deposit they take at check in, it's twice the amount of the room cost. I don't get this! I'm not going to use the mini bar, due to health reasons, and I'm just using the room to sleep for the night. While they remove the hold after you check out, it still takes over a week for the money to be returned to your credit card. The pluses to this hotel is the location. It's right across from the Bastion, overlooking the waterfront. On a nice day, you can go for a walk along the waterfront pathway. In the summertime, there are more boats docked at the marina, but the winter, only a few fishing boats. It's proximity to downtown, The Port Theatre, etc, is great. We were working a show at VIU, so this hotel was easy to get to. The room is a decent size for us, as we both need to set up our computers to work, plenty of room for that. Because we were limited for time and didn't want to drive around the city too much, we had dinner and breakfast at the restaurant. Both were really good, and, Wilma, our server, was a riot. Great customer service from her! After breakfast, we asked for a coffee in a 'to go' cup, to bring up to our room, she told us to just take the mugs from our table and leave them in the room when we go. She is a treasure that this hotel needs to keep. I would stay here again, due to the proximity of where it is to the places that we come here to work at. I just wish the security deposit wasn't double the room cost and that the toilet didn't move when used.

    3
    « Nice little Gem! »

    Although my stay was only 2 nights, I found this place to be quite a little gem located close to everything. Upon my arrival which was later in the evening due to travel delays, I was greeted by a friendly smile and great customer service. My room was already ready to go, so I asked if it was a harbor view (which I strongly recommend) as requested at time of booking and sadly it was not, however they did have an option available for me and I got my harbor view. I did not eat at the hotel so I cant comment on the food, however the cleanliness of the hotel was immaculate. I will definitely stay here again on my next visit.

    5
    « Home away from home! »

    Fantastic and friendly staff . Clean, quaint rooms overlooking the famous Nanaimo harbor and sea wall. Right down town , close to everything, Has that old time warmth's feel of belonging to something great. Where the staff is truly there to enhance your stay. When you leave ,you walk away feeling refreshed and relaxed knowing you can always come back to get away! The Best all around staff of all the different hotels I've stayed at in Nanaimo. To the staff, management and owners, well Done! And see you again soon!

    4
    « Size does not always matter »

    This hotel is a smaller, intimate type of place, at least it feels that way. We have stayed there every year for the last 3 or 4 years for New Year's Eve with another couple. We find it much nicer than the huge, crazy busy hotels, the desk clerks make your experience so personal, we will continue to stay there and recommend it to others.

  • 2
    « Too noisy »

    Rooms seemed clean however hardwood floor was noisy from other rooms above, cold to get up in morning. Did not encounter many staff, but desk staff were friendly, getting from parking lot wasn't great, stairs and suitcase don't work well

    5
    « Quick Visit to Nanaimo »

    Excellent Rooms-Good Rate-Great Restaurant Felt like I had come home and I hadn't been to this hotel in years as my travel plans had changed. Very modern and very clean and well located in Nanaimo. Downtown!

    5
    « Our Christmas party experience. »

    Upon arrival at the hotel we were greeted with a cheerful and helpful desk person. We asked for and were given directions to our function which was not on the premises. Our room was at the temperature that we are comfortable in and set up just right. Our breakfast the next morning was a delight with our hostess and the food was excellent.

    2
    « Really overpriced for what you get »

    I rented a suite expecting something really special based on the price but it was really just two average rooms and your paying for the view I guess. Both rooms had old tvs with fuzzy picture and no HD channels. the furniture Was old and the sofa bed was really uncomfortable trying to watch tv. Bed was comfortable at least .

    4
    « Good location, comfy bed, friendly staff »

    Nice recent renovation on this older hotel located in downtown Nanaimo within walking distance of small boutiques, cafes, restaurants, and pubs. Friendly staff informed us on amenities and nearby things to do. Decent size renovated room with hardwood (or laminate?) floor. Very comfortable bed.

    4
    « Clean, comfortable and an ideal location »

    The Dorchester is located across the street from the harbour area. Great spot to grab a coffee and head down to watch the float planes land and take off. With plenty of restaurants and coffee shops you do not have to dine in the hotel which is probably a good thing as that is the only thing about the hotel that was not 5 star. The breakfast serving was understaffed and not prepared for the large group that we were with. The server expressed her frustration with the amount of people and to be fair to her there was not any management assistance evident. Due to this most of the group went elsewhere the next day. A loss to the hotel. The rooms were small but clean and well appointed. We did not have a harbour view, the parking lot is not that appealing. The check in was efficient and personable and the decor was modern but cozy. I would recommend this hotel and will stay there next time I visit Nanaimo.

    4
    « stay at BW »

    My overall stay was good at this establishment. The room was good and very satisfactory. The only complaint I have was the food was cold and not enough at conference and the parking was not sufficient as parking was limited. I would stay here again and would recommend to others. Staff was very good and informative at all times. The housekeeping was awesome.

    4
    « historic hotel in great location »

    Nicely updated hotel with great location near ferries, highway and seaplane terminal. Located in restored downtown area, quiet and good restaurants within walking distance. Clean active harbour across street.

    1
    « UGH! »

    Hotel Lobby is bright and beautifully renovated...don't let that fool you. The rooms are old and smell terrible. The restaurant serves prepared frozen burger patties for $15,00 no sides. That's why the restaurant was empty. Stay away ...there is a beautiful hotel just around the corner!

    5
    « Excellent location with harbour view »

    Hotel room was super clean and had all amenities. The front desk gave us a 20% off coupon for breakfast and dinner. Parking was free though. The location was perfect, overlooking the pretty harbour and esplanade. This is right downtown so close to everything including a casino, if that's your bag.Staff was super nice too. I will stay here again.

  • 4
    « Two nights in nanaimo »

    The hotel was clean and comfortable even though the room was small (it was one of the cheaper rooms so this wasn't a problem). The staff were very helpful and gave us a good tip for a cafe to eat at nearby.

    5
    « Location, Location »

    This hotel is right on the harbor so lots to see, great for taking pictures. The trees are changing colour and they are amazing. The hotel is surrounded by numerous restaurants. The harbor is well lit at night so no problem walking around at night.

    5
    « A Grand Hotel »

    We have been coming to this hotel for at least 22 years. It is an historical landmark. We come to the Dorchester because of its central location and because of its friendly staff. The rooms are dated but have a certain charm to them. On our last stay, we had wall paper peeling from the wall, the refrigerator was wired to the on and off light switch, and our window leaked water in a heavy rain storm. With all these issues, we still love the place because the Dorchester is sooooo old we are willing to overlook falling wall paper and water on the floor. Yes, we'll be back.

    4
    « older but fine »

    Older building that's had upgrades over time, If your looking for WOW, this is not it. Good middle accommodation. Smaller rooms are a but cramped with the modern queen bed, table, chairs, dresser. Noisy as there is no seal on the door to the hall way and the rooms have laminate floors so they click and creek when people walk on them.

    2
    « unhappy »

    I was traveling with our pet dog I wanted to book a room at this hotel . The website advised to call hotel direct which I did and was transferred to the reservation desk (apparently not the hotel ) whereby I requested a pet friendly room. I'm a senior and AMA member as well as a Best Western client and was quoted a price based on these criteria; pricing included prepaid pet fee of 10.00. Arrived at hotel and was requested to place a 150.00 security deposit for the dog (not standard). The room is small, no view and not as described. Door on the fridge would not open fully as it was too close to end of bed. When checking out the I was advised that there was still a pet fee to be paid of 25.00....when I disputed the additional fee they insisted that I was wrong! The desk clerk implied that I was attempting to "scam" the hotel. The treatment of my concern was very poorly handled...although they did go back and refunded my money (the 25.00) after reviewing the taped conversation the whole experience was unpleasant. I will not stay there again or recommend the hotel to anyone!

    4
    « nice hotel »

    This hotel is nice - obviously old but up dated . We had a beautiful view of the harbor from our room and all of the usual amenities. Free washers and dryers available close to our room as well as a roof top patio close to the vending machines. No pool. Some black mould noticed around the tub. Well situated - close to restaurants ,museums etc.

    5
    « Quaint Hotel close to downtown »

    This hotel, although old, is quaint and well maintained. Walking distance to downtown, the Casino and the waterfront walkway. We always stay at this hotel when we're in Nanaimo. The staff are always friendly and accommodating. Our room had a beautiful view of the harbour.

    4
    « 1 night stay »

    Helpfulness of staff is great. Bathroom cleanliness wasn't. Lots of hair in the tub and pile of dirt in one spot of the bathroom floor. Other than that, things were good. The friendly and helpful front desk staff is why we will return.

    4
    « A night in Nanaimo »

    A very convenient location with harbour, shops and restaurants close by. Harbour view was good, but possibly a wee bit overpriced for this. Room was pleasant with the usual amenities. Shower presure great.

    3
    « Excellent location and very clean »

    Nice hotel. Room is well appointed and clean. Really comfy bed. Only complaint is no shampoo and Kleenex. Not filled by housekeeping. Both the sink and bathtub are very slow to drain, so drains need to be cleaned.

  • 3
    « needs updates, Friendly staff. »

    it's an okay hotel, quiet sleep with friendly staff but needs updates. been to many hotels and this one has one thing that a lot have is friendly staff and safe place to sleep. not a cheap place to stay but would come back if I get a deal off of hotels.com

    5
    « Love the new look and the staff are amazing »

    We have been staying at the Dorchester Hotel for years. This is the ONLY Hotel that we will consider when we visit Nanaimo. Noticed that the Hotel prices have really gone up in price. Because of this, we may consider looking at another Hotel when we come back next Summer.

    2
    « Tofino Trip »

    Older hotel with fairly small rooms. The hallways smelled musty. Our air conditioning didn't work so we had to keep the windows open. There was a lot of traffic noise. Good restaurant for breakfast though and staff was friendly. Good location in old city Nanaimo.

    5
    « Amazingly comfortable and quiet stay near waterfront! »

    Our stay began with the most friendly/efficient Drew who booked my reservation and informed me he will be checking me in when I arrive. He promised to clear the smoky haze, and it happened! It's a beautiful blue sky over the Nanaimo waterfront from the view in our room. The surroundings are peaceful and the location is quiet on Church street. The hotel has maintained its charm while modernizing and upgrading facilities and rooms. Another small highlight was the fresh cream in the lobby which we used in our bed teas! What a nice bday treat - I will stay here again. the hotel is right, average isn't good enough and I give this hotel a perfect 10!

    4
    « Nice place »

    The room was nice and clean with a comfortable bed. Bathroom also nice and clean. It also had a nice view towards the harbour across the street. Here you will find shops, a bistro, Harbour Air and a promenade for a walk to watch the sunset. The staff is very friendly and for us it was a great starting point to explore Vancouver Island.

    3
    « Reasonable with issues »

    This is reasonable hotel with good friendly staff. Rooms are decent sized but this hotel has few issues. First it's ageing and not only it seems like but smells like as well. It's a strong odour of like old castle. Second management is unwilling to offer microwave for room despite rewuest. There is one on third floor for a 300 rooms hotel. Location is good with good harbor view. For me the patio on 3rd floor was best place to be in the afternoon.

    4
    « Best Western Dorchester Nanaimo »

    Very nice hotel, beds are very comfortable, clean, staff is very friendly, the room has everything that is needed, it's small and a bit crowded, the internet is lousy. Overall, I would stay there again. The breakfast was not that great and I thought quite expensive. I had a bagel which tasted of onion, not my idea of breakfast. They should have asked me, I thought I would just get a plain bagel with creamcheese.

    4
    « Wonderful »

    Great location, friendly staff, clean and a decent value. Surprisingly quiet gicen the location. Rooms a bit cramped but fine for two of us. Loved waking up early and walking along the water. Lots of shops and restaurants nearby.

    1
    « Ridiculous!! »

    Worst hotel ever in Nanaimo! There was NO HEAT, dirty sheets, phone not hooked up (and no way to plug in). WORST EXPERIENCE EVER. DO NOT BE FOOLED BY THE PHOTOS! We walked into the room, blasting with A/C it was so cold! Even my husband who prefers cold air said it was too freezing to sleep in. We had to call the front desk long distance from our personal phones as the phone in the room was not set up (looks like a cord was missing to plug into outlet). The guy at the counter said he could not help us as the hotel turns off its heat for the summer and only A/C is available. WHAT KIND OF HOTEL TURNS OFF THE HEATING SYSTEM? You should be accommodating to all! We later found pubic hairs in the bedding. We were so distraught and after requesting extra blankets to keep us warm at night and to shield us from the dirty sheets, but the guy at the counter said he could not bring blankets to us because he was too busy. We would have to get them ourselves. Oh, I forgot to mention it took us 4 separate calling attempts to get him to finally pick up the phone. We immediately packed up our bags and went to the front counter to find the guy sitting on the chair in the back and not doing anything (literally 2 minutes after he said he was too busy). I told him, "wow you're really busy!" after seeing no one in the lobby. Well we immediately left the hotel and are happy to say that the COAST next door gave us a BEAUTIFUL king suite overlooking the harbourside on a top floor for only $145!!! OH and we stayed two nights but they only charged us for one because they were so awesome and accommodating. I AM NEVER STAYING AT A BEST WESTERN AGAIN!! This guy at your front counter needs to be FIRED!

    5
    « Downtown in Nanaimo »

    This BW hotel is in an old building in the heart of Nanaimo. Although dated, the hotel offers excellent rooms and exceptionally helpful staff. It is handy to all that the core of Nanaimo offers in terms of access to the harbour, restaurants, etc.

  • 5
    « Charming »

    This quaint old hotel fits perfectly with the feel of old town Nanaimo. Very well kept, great character and the staff are excellent. Perfect location to enjoy the harbour and the restaurant is terrific!

    5
    « Great service »

    Staff very welcoming and helpful. Great location, a fair price and quiet. It is right in the hear of old Nanaimo and steps away from the harbour walkway. Perfect location for moving about if you are walking.

    4
    « usually very good. »

    Usually stay here, but not a great stay this time. Make sure your air conditioner works, and while the view is nice on the harbourside, very nosy with the seagulls. Close to everything, could walk to shops and park. Staff excellent.

    5
    « Location, Location, Location »

    Excellent choice for a short visit to Nanaimo. Located on Front Street, facing the harbor, within easy walking distance of all of centre city. No breakfast provided but a 25% discount at the on-site restaurant. Property is older but well maintained.

    2
    « Last time we stay here »

    We've stayed at this hotel a few times, if I hadn't used my airmiles we would've cancelled and went to a different hotel. The parking is horrible and very hard if stay out past dinner time. Also when asked for a few things they were quick to say no. Or say ya but with a charge.

    4
    « Four nights in a peaceful hotel room with stunning views. »

    We have just left this hotel and we were very pleased with our stay. The room was spotless, as was the bathroom. Our room was visited by house keeping every day, and they did a great job. Our room had a fridge and welcome aircon, as well as a good size wardrobe. The view from room 424 was amazing; perfect harbour scene (we didn't leave window open, as when the sea planes took off, you could smell them.) Other reviews complained of the smell in the corridors. To be fair, they did smell, but the room absolutely did not. The restaurant was good too, with the chowder being the best I've tried so far, plus guests get a percentage off. The staff were efficient and professionally friendly. We recommend this place; it's one of our best hotels we've stayed at, and as a light sleeper, I had four sleep-filled nights, so thank you. We recommend getting the ferry to Protection Island, caught just over the road, to the left of the hotel.

    5
    « Great location, nice view of harbour »

    The hotel is beautifully located across th Nanaimo harbour which provided opportunity for morning or afternoon stroll along the walkway and lagoon. For me the most important part of choosing a quality accommodation is having clean bed sheets and towels. Just like other hotels we've stayed (which I also liked) our room was clean, properly decorated and quiet. The hoyel is quite dated, but it appears that lobby and other parts of the hotel has been renovated for a contemporary look. I would come back and stay next time we are around the area.

    2
    « Bad Experience »

    I was not impressed with the quality of the hotel. The room was extremely small, you could clearly hear conversations in the adjacent room and the hotel had a strong musty smell throughout.The restaurant menu was limited.

    5
    « A place to call home in Nanaimo, B.C. »

    Our two-night stay in Canada's Harbour City was quite pleasant. The hotel is located in heart of the Nanaimo's charming downtown center. It overlooks the harbour (ask for a harbour view room). The room is spacious, bright and clean. Very high service quality - the staff genuinely care about their guests, which is so refreshing. Wilma, the server who seems to run the breakfast singlehandedly, is a delight. The breakfast is quite good, too. I'd certainly recommend the Dorchester for your next visit to Nanaimo.

    1
    « Tired decore and dirty rooms »

    Stayed here for one night in the executive suite, the lobby has a great historic feel and the location is great for walking in Nanaimo. The room was a big disappointment, thrift store decore with miss matched furniture and no thought given to layout. Tired dated and generally unclean with thick dust on the baseboards. Our room overlooked the smoking patio, air quality was terrible. The hotel location is very noisy at night with groups of people going to and from bars and traffic. We were woken up several times by screaming and a fight that had to be broken up by police on the sidewalk beside the hotel. This location lacks the amenities one would expect at a Best Western Plus, there is very limited parking available for guests, no complimentary breakfast and while the lobby is lovely our room was tired and dirty. If location is what you value most then that can't be beat. Unless you are a really deep sleeper bring ear plugs.

  • 5
    « Loved this hotel! »

    Location, staff, cleanliness were all 10+. We will be back next year and book this hotel. So far it is the best hotel we have stayed in (and there were quite a few) This hotel is located in the center of old Nanaimo. Quaint shops, lots of restaurants and art all within walking distance to the hotel. Our meal at the Thai restaurant 2 blocks from the hotel was incredibel.

    4
    « Our night on the Nanaimo Harbour »

    My girlfriend and I took a few days to travel from the mainland to Vancouver island. We stayed at the historical Dorchester and requested a Harbour view which was very nice. I am familiar with the hotel being a former islander. Updates to the hotel have been Completed but I will have to say that it has taken the history out of the hotel. Having said that, the convenience of the location being steps from old town and the beautiful Harbour walk across the street makes this hotel a great choice.

    4
    « I will stay there again. »

    Location is great for the inner harbour. Rooms are small but clean and quiet. Bed is comfortable and shower has a good flow. I stay here mainly because of location. Easy and friendly check in and out.

    2
    « long over do - need an update »

    the hotel location is good. the rest is not very good value for price. our room was a queen suite with harbour view. the room was very smelly..old and mildewey. the bed was terrible, pillows horrible. we had just come from a best western in Courtenay and it was excellent. time for an overall. we would be challenged to stay here again even though we like the location. there are other hotels in the area that we will now be looking to try out.

    4
    « Great location with nice views. »

    We stayed here prior to catching a ferry to the mainland. The free parking was a nice feature. The breakfast was very nice though it was an extra charge. The views of the waterfront were nice. The waterfront park across the street was a great find.

    3
    « Not the best not the worst »

    Clean room but we had only 1 working plug in whole room. There wasnt enough parking so ended up paying to park elsewhere. The hotel restaurant/lounge was never open. The patio is ok but only 5 chairs and not decorated or anything. Wasnt a good hotel for a group. Especially a sports group.

    3
    « Nice but... »

    Nice hotel, nice staff, but hallways echo and rooms are VERY small. Our room was more like a closet with a bed. So close to the lobby it was non stop NOISE all morning. Parking was full, we had to park blocks away, pay and get reimbursed at check out. Would only stay again if we had no other option.

    1
    « Rooms are small »

    Not very happy with it rooms so small, if you travel with your family not big enough, air conditioning not working very good and your can hear noise in your rooms and the restaurant is not very good slow service aswell, Asian server try to do everything but so slow

    4
    « Great location! »

    Close to the water and Commercial Street! The hotel looks great in the lobby... newly done? The actual hotel is older, with creaky floors and an older tub...no big deal. Everything was clean...EXCEPT for a huge stain on a couch cushion. Which made me just think that everything was...eww. Other than that...staff was great. And it met all of our needs.

    2
    « Great MOTEL! »

    This hotel is a great MOTEL. That sums things up pretty much. From the dirty, dusty and worn hallway carpets, to the the hair-filled tub to the microwaved restaurant breakfasts. (see pics below of gum ball-sized holes in my blanket). Its just not at a hotel level. It would be better if they categorized this hotel as a motel. They might receive better ratings. The staff are what give this establishment the stars it has. Theyre friendly, helpful (ftont desk) and super accomodating (housekeeping). Dont book if you're looking for a hotel. Go for it if average motels are your thing.

  • 3
    « Nanaimo BC »

    Trip to Nanaimo BC to meet relatives for lunch. Came from Victoria, not knowing how much time to allow, booked night at BW Dorchester. Location of hotel is close to water front, which is very nice. The Hotel does not have much in the way of amenities. (vending machines or available food for purchase.) Has a pop machine and microwave. Restaurant open for breakfast (not free) and supper 5-8 did not see a menu posted. Parking lot small, so didn't want to leave and lose parking spot. If you are ok with walking Starbucks about 10 min away.

    2
    « Small and Old »

    Probably the smallest hotel room I've ever stayed in. Smells musty and the wall mounted air conditioner points straight at the pillow of your circa 1991 bed. One of the lamps didn't work - how hard is it to check the bulbs when you clean room and pop in a new one if needed? Parking options are limited. Good location. Nice staff.

    4
    « Historical Hotel »

    The 2 bottom floors of this hotel are 100 years old so expect creaking & uneven floors underneath the carpeting. The top 2 floors were built in the 1950's. We had a beautiful suite overlooking the harbour which was very picturesque. The toilet seemed to drip for some time but eventually did quit. We had good service from Drew at check in. The biggest issue with this hotel is parking. Don't make our mistake & leave anything in your vehicle or you'll wish you had taken the time to get everything inside no matter how tired you are. We find any downtown hotels are noisy with the traffic. The restaurant food was OK but nothing spectacular. For touring the location is good.

    5
    « Great Hotel »

    Right downtown. Wonderful hotel close to everything. Staff are very energetic and jovial and in the know. You do not need to go far for anything. Parking might be a bit of an issue but wasn't for me. There is a restaurant on site that I did not try, there is a fridge in the room and microwaves in a common place where the ice machines are.

    3
    « Great location, mediocre hotel »

    The hotel is an older building that has been updated. The room was a decent size (king size bed) but felt crowded due to the furnishings. Hot water was difficult to regulate. Would not recommend the restaurant. The service was good however the menu is limited and more care could be taken with food prep.

    5
    « Felt like a king »

    I came for my 10 year high school reunion, i was greeted by a wonderful guy named Eli. He is a wonderful guy. When i went in my room i noticed there was no shaving cream and i told him about that, and he came to my door and gave me a few which was wonderful! his service was magnificent. The room was wonderful!!! it had hot water, AC, and a big bed for me :). When i checked out a wonderful guy named Drew gave me the best service ever, he made sure i enjoyed my stay and everything and i asked him if i left anything in my room and he called and made sure nothing was left, he loet me know right away. I was standing up, and he wanted me to sit down peacefully so i don't be stressed!!! there was nothing left in my room, i would comeback to this hotel again if i had to visit!!! i had a magnificent stay, The breakfast place was alright.

    5
    « Best Western Dorchester Hotel, Nanaimo »

    This lovely old hotel [doesn't feel old!] is right across from the harbour in downtown Nanaimo. The staff is very helpful and friendly. Our room was very clean and nicely appointed with a wonderful view of the harbour activities. There is a decent dining room and lots of other restaurants nearby. We definitely want to return for a longer visit so we can explore this interesting area.

    4
    « very nice Hotel »

    Comfy beds and friendly staff. Outdoor private smoking area provided. Wonderful. Parking is limited however the Hotel pays for parking at an indoor parkade about 1/2 block away from the door. The fresh complimentary coffee located in the Lobby was an extra bonus.

    4
    « Excellent location »

    My review will be short. Rooms were good only window ac though. Great front desk people. The location is the best,walk out the back door and your at the harbour. We never ate at the hotel so I can't comment on the food. The gym is small and very hot. Went there for 4 days in May and would go back to the Dorchester.

    4
    « Another great stay at the Dorchester »

    We were in Nanaimo for a special occasion. The friendly Service, the upgrade to a harbour view roomw, the lovely breakfast room as well as being right in the heart of the city and super close to our event all added to our special trip.

  • 1
    « Not my choice »

    Older building in need of major overhaul, some upgrades seen in half of lobby but most of common areas are dated, major spring board sub floor issues in hallway, minimum insulation between rooms as you can hear everything going on in rooms beside you.

    2
    « uncaring staff »

    The 2 long black hairs stuck to the roof above the tub along with weeks of dust on every surface above 4 feet made me feel that the cleaning staff was given little time to clean the room or simply did not care. Though I was asked to report to the front desk clerk about any problems with my stay, the clerk did not meet my eyes, and did not want to hear about any problems. When I asked the front desk clerk questions about Best Western rewards program I was simply told I could get that information on line.

    2
    « Low point on our trip »

    Arrived shortly before the 3:00 check in. Front desk clerk went and found housekeeping and told us it would be another 1/2 hour. No problem. We came back an hour and a half later, were given the key and found the room had been stripped but nothing else. They put us in a lesser room. The next morning, went into the restaurant for breakfast. One person trying to work a very busy room. After almost an hour we left, checked out and had breakfast elsewhere. Still gave the server a generous tip. Nice location but probably won't go back.

    5
    « Excellent Service, Nice sized rooms! »

    We recently stayed at this hotel, it is a renovated old hotel in downtown Nanaimo. The halls were surprisingly quiet, the amenities were great, and we enjoyed being across the street from the harbor. Parking was a bit of nightmare, but as long as you did not leave after about 4PM you could find a stall. There are lots of great restaurants walking distance away, including a Starbucks and grocery store. The hotel beds were very comfortable. If you book the 'family room' note it is VERY SMALL in the bedroom area... and the bathroom is only accessible from inside the bedroom, so that means if you put your kids to bed and you need to go to shower, or use the washroom, you will have to walk thru where your kids are sleeping... :( its not ideal. We enjoyed the hotel. It suited our needs very well. We would recommend it, and the staff was awesome! Friendly, and very helpful. Probably the BEST service at a hotel we have had in years!

    1
    « Definitely NOT upscale! »

    I booked this hotel room online based on the description and location while I was in Nanaimo on business. The description states it's near the harbour, that part is true. What isn't true is the words "upscale hotel" and "recently renovated" because I didn't see any signs of that! The hotel is old, in need of modernization as my room was the size of an over-sized walk-in closet and it had no desk (which I asked if the room had that when booking...I was told yes. It was a no. The elevator was big enough to fit 2 people and a carry-on each. Finding your room was like a maze and felt like the floors would give way at any moment. I was also told LOTS of parking behind the hotel (as the front of the hotel was facing a street full of shops.) There are less than 50 stalls so your only other option is to park on the streets and risk a costly ticket or park in a nearby underground parking lot at the Coast Bastion Hotel (that's my next write up lol) and pay $9/night. The ONLY thing I can say positive about this hotel, is that it's situated in an area with nearby shopping and walking paths near the harbour. Shop around before staying here. The internet was deceiving.

    5
    « 5 Star Staff! »

    From check in to check out, the staff were fabulous and went beyond their job to assist me! Friendly, professional and caring, Eli you are great! Thank you for making my trip wonderful :) The room was spacious and nicely decorated, I didn't feel as if I was in a hotel and the view was wonderful

    5
    « Older hotel!l But lots of renovations plus a great location. »

    The hotel is a old hotel but in my opinion gives it character. The lobby and restaurant are remodeled and so are the rooms. The rooms are small but modern and clean. There is also an adequate fitness room on the second floor. I was there for three nights and the staff was super and my room was very clean. Again this is a older property and that means its not the Waldorf Astoria. With the waterfront walkway across the road and all the little restaurants and shops all around. Whom is in the hotel? The location is great. If you are the type of person that wants to sit in your room and does not want to get out to see the sites. Then this may not be your hotel. But if you like walking, shopping and eating then this going to be a good fit for you.

    4
    « OLDER BOUTIQUE STYE HOTEL »

    Great place to stay, You can get ocean view rooms. It is an older boutique hotel. Maybe a little TLC. Great area of the city. Close to restaurants, pubs and boutique shops etc. Check in was friendly and quick. Did not eat at the hotel so can't help you there. I will stay here when back in Nanaimo.

    3
    « Lovely, inexpensive hotel. »

    I arrived at the Dorchester after a long travel day. 2 desk clerks checked me in. Super smooth check in. Parking was no problem for me, but it was a Sunday so I don't think the hotel was full. My room was TINY!! But it was very clean. Lovely moldings. Crisp white sheets. Lots of towels. Small but impressive. I had trouble getting into their wifi; the front desk staff was incredibly helpful. I went to the Oasis Lounge for wine and a snack and after waiting for about 5 minutes, went to the front desk to see if the lounge was open. The nice young man went in search of Helen, the server. Once she knew I was there, the service was fine. The wine selection is not the best, but I found something to savour. I had the Kale Salad - delicious!! While I was Dining, I got a message that my niece was about to have a baby. The staff was almost as excited as I was!! I would absolutely stay here again. It's a small boutique-type hotel. The staff seem to truly value the guests.

    4
    « Charming Hotel »

    Enjoyed staying at this hotel very much. The lobby is very charming, the staff friendly the location great, and we had a nice view. We would definitely stay there again next time we are in Nanaimo. It is located across the street from a walkway along the harbour, which we enjoyed walking along after dinner. It is an older building, but it seems they've done their best to update it.

  • 5
    « ABSOLUTE PERFECTION »

    Everything about this hotel gets a "5". Front Desk Staff was welcoming, helpful and great to deal with. Housekeeping does a great job keeping the rooms clean, and the grounds of the hotel is also kept up. The location is phenomenal, right on the water with great views if you opt for a Habour View Room, which I recommend. Breakfast is not included, but you do get a 20% discount, and the service and food there is also top-notch. We are returning to Nanaimo in a couple months and we already know where we will be staying. Great hotel, very comfortable, very clean.

    4
    « Great Location »

    Great location and loved that it was pet friendly. We enjoyed walking our dog at the water front several times a day (which is just across the street). Close to grocery stores and restaurants if you need anything extra. Their restaurant doesn't look like much, but their farmers breakfast is the best breakfast I have ever had!

    4
    « Nice business hotel »

    Enjoyed the stay. The beds were pretty good. Great location. The server in the restaurant in the morning was so wonderful. Breakfast was good too. Front staff was friendly and efficient. Ask for water view of harbor

    4
    « Great location »

    This hotel is in the heart of Nanaimo's vibrant downtown and an easy walk to terrific shops and restaurants. It is good value for its location on the harbour and includes free parking and internet. I arrived early and although the room wasn't ready (which is to be expected - their check in time is well publicized as 3 pm) I was able to park and enjoy my stay in the city. The rooms are up to date and include attractive flooring - a nice change from carpet which can be unhealthy. The in room wifi was the best I have ever experienced in a hotel room. The only complaint I have - and this is for the Best Western chain and not this location in particular - is that they have recently switched to a very stinky and harsh shampoo that makes my eyes water. Obviously saving money but not a great move for them.

    5
    « Great location »

    This hotel is very conveniently located in the heart of Nanaimo's vibrant downtown where you can walk and browse terrific shops and restaurants. It is great value for a hotel so close to the harbour. The rooms are updated and it is nice to see attractive flooring instead of carpet - much healthier. The in room internet is among the best I have ever experienced in a hotel room. The only thing I didn't like - and this goes for all Best Westerns and not this location in particular - is that they have recently switched to a very smelly and harsh brand of shampoo that makes my eyes water. You don't even have to be sensitive to scent for this to bother you.

    5
    « Great waterfront hotel in downtown Nanaimo »

    I stayed at this charming little hotel the past five days while doing a medical clinic in Nanaimo. From a business standpoint, it's perfect. I had to get to bed early as I had to get up every day between 4 and 5 AM to get to my clinic and start early and I was able to get to sleep, it was very quiet and had all the amenities that I needed. Compared to the big towering hotel next-door which charges much more, this was much more value for money. The room was a bit on the small side but compared to European hotel rooms, is gigantic. All in all, it was a great business stay and I was very pleased.

    3
    « Not so accommodating »

    I booked this hotel through Airmiles so I'm not sure of how it works but I had requested an early check in as we were arriving very early in the day (11 am). I then phoned two weeks before to see if this was noted and available, the gentleman who answered assured me it would be fine. We arrived at the hotel at 10:45 am and were told that we could not get in early as the room was not ready and to try back at 3 pm. That was that I guess. The rooms are very small but well appointed, I had also requested a water view which the man at the counter said wasn't available, but the view we did get was very nice. The location is great but we will not be staying there again.

    5
    « GREAT VIEWS »

    Great views and easy access to harbour across the street. Walking paths, parks, shops and restaurants all close by. Quick access to Departure Bay Ferry. Good for families or business travelers. We will definitely stay here again.

    4
    « Correction of my opinion »

    Some months ago I submitted a review of this hotel. I liked the accommodation, however at that time I had a concern that the 'imprint' of my Visa card at checkin had been immediately submitted for payment. Upon checkout the actual expenses were also posted for payment. When I checked my statement online I saw that both postings were there for a day or so. When I checked again the initial posting had disappeared without showing a credit. I thought this was a policy of the hotel. However, when I called Visa I was told it was Visa's policy to post the 'checkin imprint' then simply remove it once the actual 'checkout expenses' were submitted (without showing a credit. My apologies to the Dorchester Hotel. I would have offered this explanation sooner but I had to wait at least 3 months before I could make this correction.

    5
    « Lovely View and Lovely Room »

    We only stayed one night but the hotel was easy to find, very clean and well decorated. The staff were friendly and helpful, and the hotel was very quiet, it was a very lovely stay for us.The restaurant was good and we enjoyed out stay

  • 5
    « Great Stay »

    Location, location and location...... steps to the harbor, walking distance to downtown everything including great restaurants of all varieties and shopping, very friendly staffs, great hotel rooms, overall a great stay, will stay there again for my next trip.

    4
    « One night stay Downtown Nanaimo »

    Free Parking with the Dorchester. Park in front of the hotel in the 15 minute time limit zone while you check-in and then move your car around the back to one of the two hotel parking lots. Quick check in with pleasant staff. Room was clean and although we were on the front of the hotel on the second floor there was no noticeable noise from the street. Bed was comfortable and the bathroom was clean with lots of water pressure in the shower. No chance to take advantage of the restaurant but did grab a complimentary coffee before we checked out in the morning.

    2
    « Horrid weekend get away »

    Our room was as described and what we had booked for a girls getaway weekend....a sofa bed and a queen bed. Upon waking from my first night in the sofa bed I had three large itchy bug bites on my leg....the second night in the sofa bed I woke up to over 15 bug hits on my leg. On peeling back the sheets and looking under the mattress pad there appeared to be flea residue and pet hair....upon checkout I informed the front desk of our concerns..the young man was very apologetic and polite and assured me that the room would be closed immediately and I asked that that the manager be notified and that she would contact me....haven't had a response yet. I would not recommend this hotel. We stayed here years ago and it was fine but not anymore. Also no wine glasses or corkscrew in room and we were told when we called the front desk that it would be 40 minutes until they could bring us glasses. In fact it was three requests and not until the second night that we got glasses, but by then the fleas had set in

    5
    « Home away from home »

    I travel to Nanaimo every month and stay at the Dorchester Hotel. It is centrally located and the hotel has a very comfortable and homey feel to it. The staff are always accommodating and friendly, in particular Charlie and Drew.

    5
    « Delightfully Surprised »

    Havent been to Deep Blue Restaurant before; did you know Dorchester even had a restaurant... We didnt. I met a lady in a line up and she talked it up so good we had to try it. Wow. What a gem we found! It hasnt hit the streets of Nanaimo yet, but will explode when it does! The food was To. Die. For. The chowder was rich and creamy and full of seafood, as promised! I havent had a steak that expertly cooked in years! And the vegetables! Lordy we couldnt even identify all the vegetables on our plates but they were soooo good; and farm fresh! Deep Blue has defiantly kicked up their game and I am pleased that I found them first :)

    3
    « Recent visit »

    Great location, friendly service. Probably the smallest room I have ever stayed in, however. If you are just there for a visit, and won't have to work or spend any time in your room, then I would suggest this location.

    3
    « Classic Hospitality »

    A very nice hotel with lots of character and charm in the centre of a small seaside town. Great to stay in a spot that is in the heart of Nanaimo with plenty of fantastic restaurants and shops only walking distance away.

    4
    « Rainy Naniamo Weekend »

    Great location with lots in walking distance,Restaurants,Museums,Old city quarter and harbour walks and parks. Clean hotel and rooms and try to get a harbour view room.Restaurant in the hotel is pricey and not very extensive with its menu.

    4
    « Great value in old town Nanaimo »

    This hotel has a great location close shops, to inner harbour and seaplane base. The old saying that you cannot tell a book by its cover applies here. Average looking but clean exterior outside but a neat boutique style hotel inside. Very friendly and efficient staff. Neat and clean. Excellent value.

    5
    « Guest service above and beyond the call »

    I arrived on last weekend after a very frightening drive from the ferry terminal. My car had suddenly started losing power when exiting the ferry at Duke Point. Arriving at the hotel shaking and scared, the desk clerk, Bruce, took it upon himself to call a repair shop for me, explain my trouble, then very carefully wrote out directions to get to the place. When I returned after 3 hours, Bruce was gone but another gentleman on the desk had heard about me and upgraded me to a room with a view. Said I needed a break. Leaving the next morning, Bruce told me to 'be safe'. What a staff! Thank you from the bottom of my heart to both these gentlemen! Oh, and the room was very comfy with great pillows!

  • 2
    « check the rate they give you »

    they gave our team one rate then charged us all different higher rates.some rooms were at the quoted rate and most were 50.00 to 60.00 dollars more and they wouldn t change it.the on line rate was 119 .00 but we were charged 139.00

    4
    « Good hotel & location »

    this hotel has been renovated since my last visit and it makes a difference. the lobby is nicer and the rooms more modern and clean looking The rooms looking out at the harbor are a nice view.Quiet as well Comfy bed and nice clean bathroom with tub & shower The hotel is in a good location,close to the theatre or the restaurants on Commercial st and the harbor walkway Service was ok but not the best on check in & check out I would stay again for location & valu

    4
    « Charming, updated older hotel in the heart of downtown Nanaimo »

    Overall experience was pleasant. Older hotel but the interior has been updated. Rooms are quiet & clean, bed was comfortable. Restaurant was nicely appointed, menu was more than adequate. At check-in the desk clerk took an imprint of my credit card & indicated that all charges would be processed on check-out. In all my years of travelling I have come to know that this is not an unusual polocy. However, when I returned home I found that a $300 cover charge had been processed at check-in. The actual check-out bill & the credit for the cover charge had not been posted. I called and was told this was their practice & to wait 2days. I will be checking again tomorrow. This could affect credit card interest charges depending on the billing cycle and when I pay the card. Be sure to get a receipt for the credit at check-out.

    4
    « perfect place to stay, when in downtown Nanaimo »

    The hotel, staff and views were great, from check in to breakfast. The desk manager was thoughtful enough to recommend I stay parked in loading zone, while I take my bags to my room first, then park as there are a few stairs between the hotel and the parking lot. The only negative was the hot water gave out in the middle of my shower, came back and went again.

    5
    « Happy pet owner »

    The staff was very very helpful and friendly I was very pleased to know they are pet friendly The place Was very peaceful and close to the wharf where our fishing vessel was at And I enjoyed that it was not hot in he rooms

    2
    « terrible experience »

    we were scared to leave our vehicle in the free parking lot as we saw someone going around looking in the back of ppls vehicles. Room smelt, we had a view of another building, room was squishy, the kids didnt have a blanket for the sofa bed so they were cold, we for some reason had sand in our bed and room was cleaned but sand was still there and the cleaning was cleaned poorly.

    3
    « Beautiful building »

    I stayed at the Dorchester with 4 colleagues for two nights last week. The hotel has been updated, and is quite beautiful, with lots of character. The front desk staff was helpful, and were able to put our rooms close together as we had asked. The rooms were clean, but the bed was very hard, making it a rather uncomfortable sleep. It was quite hot in the rooms, and we had to either open the windows (which had no screens, letting bugs in), or put on the air conditioners which didn't work all that well. We also found that in all of our rooms, the tubs drained very slowly, or not at all. Overall though, it was a good experience and I would return.

    3
    « Nice place, Great View, Great Value »

    The hotel has a rustic appearance and is right across the road from the ocean inlet. The staff were friendly and the loft room I had was nice with a great view from balcony. I had a smoker in the room next to me smoking on the balcony and the smoke got into my room was my only issue. I would stay here again.

    3
    « Clean and comfortable but lacking in restaurant service »

    Room was clean and comfortable with a harbour view. We arrived at 7.40pm to the restaurant for dinner and were allowed in but told we had to order immediately as they closed at 8pm. We ordered but were rushed to hurry up and when we asked for the dessert menu we were told that the Chef and waitress were about to go home so we could not have any! The waitress continued to rush around us getting the tables ready for breakfast and we left as were clearly not wanted! We can recommend the room and location but not the restaurant service. The reception rang us after I posted a review whilst there and said he was sorry about the service. We walked into breakfast next morning but it was full with just one waitress (the same as the night before) to take everyone's orders. We decided to walk out and go elsewhere

    5
    « Superb service! »

    Friendly staff, clean rooms- all you need for a place to stay away from home. The room designs are sleek and space is small but functional. I will definitely recommend to my friends and will stay again!

  • 4
    « A dated hotel that is struggling but so far holding it's own »

    I have been going to the Dorchester for years. It is an old hotel, evidenced by the size of the single elevator which would barely accommodate someone in a wheelchair with luggage (and NOT their escort). The room had been repainted and updated with laminate flooring (thank god) but the bathroom had not been updated yet and showed it. The view was spectacular, of Nanaimo harbour and islands it is one of the better hotel views on Vancouver island. The bed was a bit small but serviceable, definitely slept well. The lack of screens on the windows was a bit strange. The street below can be quite noisy after a rockin' Nanaimo Saturday night. Staff were quirky and ecclectic and perfectly suited to this hotel. Parking is in a public lot so zero safety. There is a rooftop terrace for the smokers.

    4
    « West tour »

    We stopped overnight on our way to the island to visit with family, we will stop again on our way back thru to the prairies!! The hotel was in a good location, clean room, comfortable bed, helpful staff.

    4
    « Not a long stay hotel »

    Stayed here only one night. Found the room would be too small for a longer stay. We were in a room with 1 queen bed. The best thing about it was to be near the waterfront and walking distance to some unique eating establishments.

    5
    « On a whim... »

    I had to travel to Vancouver Island for work, and I wasn't sure if I was going up to Campbell River the evening of my arrival, or if I'd stay put in Nanaimo... The weather decided for me, as it was overcast and drizzling. I had no clue about hotels in Nanaimo, as it was my first time there, but I drove to the town center from the ferry terminal and saw the Best Western sign. I pulled in the parking lot, got on the BW website, and made a reservation (I didn't want to drag all of my stuff inside if they didn't have a room). With the reservation only minutes old, I walked in to check in...and was promptly moved to a better room for the same rate! While I was checking in, a woman walked up, ignored me and the fact that I was checking in, and started asking all manner of questions of the front desk manager. He was polite, but very firmly made her aware that he'd answer her questions AFTER my business was completed. I really appreciated that. The room was super comfortable and had a great view of the harbor and float plane docks. I had to check out fairly early the next morning, and the front desk manager at that point had changed, but the gentleman was equally nice and friendly. Should I find myself in Nanaimo again, whether for business or pleasure, they will be getting my business!

    1
    « Remodelled but old »

    Very disappointed with this venue. It was conveniently located with free parking but way too noisy!!! We we in the 3. Rd floor of a 4 storey building and could hear the tenant above us walking back and forth all night. And then again first thing in the morning for over1 hour. Our fridge was way too Loud and so was the shower from another room

    4
    « Good location. Good value »

    Located downtown overlooking harbour. Good for ferry to Gabriola. Easy walk to main street and good bistros e.g., the Nest- v good food and the Modern Cafe -more of a pub comfort food style place but good. Hotel cafe esp good for reliable breakfast.

    5
    « AWESOME! »

    This hotel went above and beyond any of my expectations: The staff was friendly and extremely helpful. Hotel and room was clean and modern. I would recommend this hotel in a heartbeat! Food was excellent with a variety of options.

    3
    « Small room, disappointing lack of view. »

    Having stayed in city centre Rome (view of St Peter's) and Paris (view of The Eiffel Tower) I am familiar with small hotel rooms but the lack of space in this room came as a surprise without a view to compensate for the small size. Comfortable beds, clean, good wifi and a quiet location help to raise the star rating.

    4
    « A good place to stay »

    We had requested a room with a harbour view and a queen bed. None was available but we were offered a room with a harbour view with two double beds at no extra charge. We were very pleased. The room had been nicely updated.

    5
    « A+ location »

    I had 2 separate visits to the Best Western Dorchester last week, and both were great! The rooms are on the smaller side but are updated, comfortable, and well set-up. The hotel itself is very lovely, but its location is possibly its best feature! One small street is all the separates the hotel from Nanaimo's waterfront. In fact, you can hear floatplanes take-off from your room if you listen carefully! The Dorchester is also in a fun and walkable neighborhood with great cafés, galleries, shops, and restaurants (complete with rainbow crosswalks). Note that parking is limited, and you may need to park on the streets of the parking lots are full.

  • 3
    « Overnight? Fine; Stay? Not so much! »

    Older, clean, but not quiet. Right at dockside in Nanaimo, so easy to walk around the historic guardhouse and along the dockside. Downside: it's also right across from where the floatplanes take off! If you like to watch that sort of thing, it's great; if you prefer quiet, it's not so great. I was only passing through, so found it entirely satisfactory.

    2
    « Nephews Wedding--Think twice before booking here »

    Flew in to attend my Nephews wedding which they held at this hotel. Well interesting place for a wedding. Great location by the water though there is no convenient parking. The lobby is nicely decorated. Now how they look after you when having a wedding. Dont even consider having your wedding reception here. We had a buffet dinner which to start did not provide the dishes perviously agreed upon. Plus did not provide special dietary food needed for some guests. There was not enough servers and at one point where cleaning our own dishes. Coffee and Tea was no where to be found after the main course. When my nephews bride approached the lady running the show she was told the chef had just started her and did not know what food was needed plus there was not enough staff to help out. I felt sorry for the one lady left to do everything. Though the day was still fun for it brought family together from all over North America. The stress of what they did not provide was terrible.

    5
    « Lovely place »

    This is our second trip to this hotel. The rooms and hotel have been renovated very tastefully. Love the new flooring. The location is great, close to the water- can go over to Protection Island to visit the Dingy Dock Pub, close to the mall & the ferry. Staff were very helpful. Would stay here again if we are in the area.

    5
    « Great hotel »

    Nice location, nice price, and overall a classy hotel. a 20% discount is given to guests who are eating at the in-hotel restaurant. The food is good and convenient. I would definitely recommend this hotel.

    4
    « The Best place to stay in Nanaimo »

    Location, location , location!!!! This hotel is located right on the harbor in downtown Nanaimo, perfect for walking, sight seeing and restaurants!! The service was excellent, our rooms overlooked the harbor and were very comfortable and clean. We have stayed here in the past and will so again in the future. Great hotel!!!

    5
    « A very pleasant stay. Will be back for another longer visit. »

    Clean room. Friendly staff. Well situated near the wharf area and we had a nice evening walk We had a great diner at a French cuisine restaurant nearby. Easy access to the BC Ferry service just a 10 minute ride.

    4
    « Good stay »

    The rooms are quite small but neat , clean And bed was comfy. We were on the 4th floor. The hotel is old but it was quite at night. No breakfast provided but they do give you a 20percent For their restaurant. We did not use it. Hotel is right downtown so easy to walk to everything. It was a little expensive so probably would try to find a different Location.

    4
    « Boutique hotel in great location »

    This heritage hotel was renovated in 2001 I believe. The rooms are elegant and well appointed. The hotel is in the heart of downtown Nanimo and is easily accessible to public transportation,shopping,restaurants and the ferries.

    5
    « good experience as always »

    impressed with the breadth and fineness of renovations accomplished since your long ago last visit. The hotel lobby looks real smart. The closeness of the parking area was most convenient; likewise the location of the hotel almost on the waterfront meant that after driving that morning, I could park the car and go see the sights and find a suitable dining restaurant without having to take the car out again.

    4
    « Good location »

    We were in a King room with a harbor view which was nice. Unfortunately this Best Western does not have a microwave in the room, it is down the hall, nor do they provide any type of breakfast. We were on the 2nd floor but, due to noise from the room above, we would advise to try for a top floor.

  • 5
    « Another Great Visit to the Dorchester »

    Another great visit to the Best Western Dorchester! Quick and friendly check-in, asked for late check out which was not a problem. The room had an ocean view, comfortable bed, nice linen, very clean room, fridge and coffee maker, restaurant on site. I do wish there was a high table and bar stools by the window to sit and enjoy the view but this is a great hotel in the best part of town!! Close to shops and great restaurants! Staff were very friendly!

    4
    « Best Western Dorchester Hotel »

    We had a very nice room overlooking the Bay. Rooms were clean and being able to open the windows was just like living at home - lovely. Breakfast in the downstairs restaurant was very tasty. Service was great. We also ate in a couple of other places in the immediate area and enjoyed them all. People were very friendly. Would recommend this Hotel and area highly.

    4
    « Nanaimo, BC Dorchester Hotel »

    Great location, nice restaurant for breakfast (great ambiance,white linens on the tables and great service). We stay here on all our visits to Nanaimo whenever we can get a room (popular hotel so book ahead). Free parking but lot is a bit small when the hotel is full. You then have to park across the street in public parking but the hotel will reimburse parking fees. A very recommendable hotel!

    3
    « Quite noisy at night »

    Good location right by harbor and downtown town. Check in went good and they provide parking pass. But could hear guy in room above me coughing all night also could hear the street people fighting out on the street, so made for a very poor sleep. Had some laundry to do and they did have free machines. Kinda disappointed that was no breakfast included.

    3
    « Friendly Staff »

    I only spend one night at the hotel. The rooms were ok. No dirt, everything clean. When arriving it was very calm, the lobby was empty. The personal at the registration was very friendly and nice. It seemed to me like a stress-free hotel. Next morning I decided to breakfast in the restaurant in the hotel, which was very beautiful and proper looking. I have been served by a very nice and cute young woman (with such a sweet smile ;) The prices by the way were a bit high and the choice was not the largest.

    1
    « Bad smell in fridge. »

    We stayed in the hotel for 3 nights. On each day we notified them that our fridge smelled horribly of rotten fish and needed to be defrosted to be cleaned properly. No real effort was made to correct the problem and so we were unable to use the fridge as it made our food smell disgusting and need to be discarded.

    5
    « Great room »

    Get a bay side room, the view in the morning is wonderful. Great location to restaurant and bars. The rooms were updated since our first time and the king bed was great Classic hotel. This is are second time staying here and will come back.

    4
    « K9 Guests Get Pampered Here »

    My human and I stayed here overnight on business and I imagine we'll do it again. Our room was on the small side for the two of us, since I'm taller than Pack Leader if I stand on my hind paws, but Pack Leader used those clever human hands of hers to move the furniture around a bit until I was able to claim two adequate spots on the floor. The floor was that laminate stuff, which, I guess, is easy for humans to clean, although for us K9s it's a bit slippery and one's claws clack on it without getting any purchase. Oh, well, that was more than made up for with the presence of a stainless-steel water bowl and a HUGE Milkbone waiting for me in the room. Dessert! Thoughtfully placed beside the human bed lay a dog bed, adequate for spaniels and the like but unhelpful for us wolf dogs. (Anyway, it was polyester--yuck!) Nicest part of our mini-den? The windows actually opened! And were low enough that I could enjoy the view of Nanaimo greenery. Pack Leader stored our growlies in the little fridge for the night, we ate our supper cold and then, best treat of all, we took a long, magical walk on the nearby waterfront. Wow, what a night! All those flowers and trees and water and lights, all those dogs and people to meet and new scents to inhale....I was dog tired by the time we returned to the den. Pack Leader liked the bathroom so much that she first soaked herself in a baking-soda bath and then washed her furry head under the shower, singing happily off key. She offered me a bath as well but I think we were both just as happy I demurred. After a good sleep I was able to count bunnies all the next day on the nearby grounds of Vancouver Island University, where there's a lot of art and music and yakkety-yak to keep humans happy...oh, I don't have to go on about that? Okay, then. Suffice it to say the Doggy Dorchester is a safe bet for tired dogs.

    5
    « Dorchester Nanaimo bc »

    A wonderful place to stay for a get away Close to everything, shopping, entertainment and dinning Have always enjoyed our stays at the Dorchester Excellent staff Very clean Walking distance to everything we wanted to see in Nanaimo Water view excellent

    4
    « Gerat location »

    This hotel is located about 5 mins from the waterfront and Maffeo park. It is quite and clean. The staff are all very friendly. The hotel is a bit run down at this point, they could use a new carpet and wall need some touch ups but this really only applies to the areas outside the rooms. The rooms look up to date and are quite nice. We did notice that the bathroom wasn't well cleaned (e.g., hair on the counter and in the bath tub) but that was the only thing we noticed. Overall it was a great place but probably not worth the price. If there is a sale though, then I'd book again.

  • 3
    « Great location, small room »

    Overall, given the convenient location of this hotel, our stay was good, but the room was very small, considering there were four of us in it. Front desk staff were helpful and polite. Breakfast seemed a little pricey.

    4
    « Good visit »

    The room was very nice and great view of the harbor. It is a shame they don't put a bigger bed in a large room like that. The bathroom needed a little better cleaning as it has some areas that could have been easily wiped and made it look better. Great service from the front desk.

    3
    « Nothing fancy »

    We stayed here one night as we don't want to catch the early ferry from horseshoe bay from Vancouver, stayed here one night in pet friendly room. Don't get me wrong, this hotel apparently is a heritage type of western old building, so the room is a bit small and somehow smell like dated woods... But it was good to stay, staff are good, very close to boutique shops ,coffee and restaurant. If the price is right, you can consider to stay here other than the motels. Each room has a small air conditioner, it does work.

    1
    « Worst stay in years of business travel »

    Room wasn't ready at proper check in. Tiny room size of a bedroom. Shared Shampoo bottles. So noisy. Front desk called my room at midnight asking about the noise rather then sending up security. It was the people next to me slamming their door for 20 minutes. Will never ever stay at this location again.

    4
    « A one night stop »

    Stayed before - has beautiful views from the rooms at the front of the harbour and the little planes landing. Staff were very friendly and helpful. Breakfast is in the adjacent retaurant which was OK.

    4
    « A late night check in with friendly staff »

    Great hotel, on the water and very clean and friendly. Parking is a little tricky if you arrive late, but there are other options. Breakfast was not included, which surprised us, but we did receive a $20 coupon for the restaurant, which served a great meal.

    4
    « overnight stay »

    We found the hotel was very clean and the rooms were small but comfortable for our 1 night stay. We arrived late to the hotel so we did have to park 2 blocks away but we were reimbursed for our parking by the hotel. The hotel does advertise a lounge but it was closed when we arrived at 10pm on a Friday.

    3
    « August 13th 2016 »

    We stayed for one night. The hotel is in a great location. It is older, but very charming and the room was clean. My only complaint would be the restaurant. We went for dinner on Saturday night and the food was not great. We went for breakfast the next morning. Breakfaststarted at 8am and we arrived at 8:05. There were about 7 tables already seated and the server was panicking. We waited 40 mins for our breakfast which was not great. I had sausage and eggs and the sausages were deep fried and greasy. As we were leaving, we heard the server telling new guests that they were out of eggs! I would not stay again, simply because of the restaurant. It is more convenient if there is somewhere good we can order food where we are staying.

    4
    « A short stop »

    We had stayed here before 7 years ago and had enjoyed the beautiful views and was pleased that we had a room with those views again. The hotel is within walking distance of the waterfront and the old town.

    4
    « Old Town Nanaimo at a reasonable price »

    Great location in old town Nanaimo. Short walk from inner harbour, which has a boardwalk type walkway around it. Just a short walk from the Harbour Air seaplane terminal if that is your mode of transportation. Lots of local restaurants and shops nearby.Boutique style hotel with friendly staff and good service. Certainly an option to consider when visiting Nanaimo and the central Island area.

  • 5
    « Charming, great find »

    I was directed to this hotel by a neighbouring hotel when we had become stranded accidentally on the island. We were a definitely a last minute reservation but that didn't faze the wonderful front desk agents. The hotel itself is a bit older but has a gorgeous lobby and great rooms. The staff are what's really the best and just great, check in with Drew was quick and easy, and he really does make you feel welcomed! I checked out with Jason and he was greatly helpful and a gentleman, and offered guidance where I needed it. He just put the cherry on top of our experience here! My husband and I are now enjoying breakfast in the hotels restaurant, and we are very pleased. Thank you Dorchester staff!

    4
    « Prime location »

    We stayed at the Dorchester for two nights. Although a bit old, you won't find a better located hotel in Nanaimo (except for its more expensive neighbour). Friendy staff. We didn't eat at the restaurant though, way too expensive while there are enough alternatives in the neighbourhood.

    5
    « thanks nananimo downtown best western hotel »

    We have a group 7, and stay 2 nights for this week (mid of July 2016) at this hotel- nanaimo downtown best western. We have to say that, this hotel has beautiful ocean view and it is a really good place and bring us such enjoyable experience; plus the excellent staff service, highly recommend to everyone :)

    4
    « A Grand Old Hotel »

    This is a hotel you know has been here for a long while. The rooms are small but are great for what we needed it was updated in most areas and is clean. We had a king size bed a partial view of the park and ocean so we had no complaints. The staff at reception was very welcoming and informative. We had dinner at the restaurant which was very good and our server was a pleasure to talk to. We loved the location we could walk around the shops and the ocean and be in walking distance to the hotel. I would stay hear again we had a good time and enjoyed our visit.

    4
    « Plug your nose. »

    a nice heritage complex, but has it's aged issues. One for me was the musty smell every where. The small room we had on 2nd floor. and the maze of stairs and halls The place aside from that was clean, had nice staff and was in the right location for us. Would of been a bonus to have more tables, recliners and maybe a hot tub on the roof top.

    2
    « Not worth the price - bad cleaning »

    Stayed at this hotel for 3 nights. My room was small with a low ceiling. The bed are ok. The service is bad especially the cleaning. They don't know how to make a bed. Look at the pictures 2 days in a row when I came back in the room in the evening. This is not worth the price for a this Best Western.

    2
    « Old and Smelly »

    Stayed at the BW because we couldn't get into the Coast. We booked a view suite that looked directly into wires and trees - view was a bit of a stretch. First thing that struck us was the musty old smell everywhere. When we arrived home and opened our suitcases that smell hit us and we had to launder our clean clothes. The suite was spacious but very plain and updated with poor grade materials. The soap in the bathroom was the cheapest you could provide plus the shampoo and conditioner was something I would not put on my hair so I had to go out and purchase something decent. The biggest irritation was the bathroom fan that was attached to the light switch. It emanated a very loud turbo noise that you could not get away from or turn off. Middle of the night, while putting make-up on, having a bath that loud irritating fan ruined your peace of mind. This is a budget hotel - very disappointed as I usually recommend the BW group of hotels, although individually owned. Spend the extra money and stay at the Coast if they have room.

    4
    « Perfect spot while in Nanaimo »

    This hotel is in a fantastic location, it's right downtown, with parking and ocean views from some rooms. I have stayed here many times and always happy, although some of the rooms are the size of a broom closet and if there had been two of us in one of those I would have been upset. The staff are very friendly, and the fitness room is decent. The bar is fine for a drink, but I wouldn't recommend the food, there are plenty of better places to eat within a few minute walk.

    4
    « Stayed at hotel June 2016 »

    Excellent location in the Historic Arts District and the water front, marina with lots of mid range and superior dinning. Museums and the Port Theatre easy walking distance. Friendly staff, onsite restaurant good value.

    5
    « Nanaimo Adventure »

    My wife and I had our Honeymoon at this Hotel 19 years ago and have stayed here every time we have come up to Nanaimo. its been 10 years or so but the hotel is eve better!! the accommodations for our two little West Highland Terriers was over the top. I think they had more fun than we did.

  • 2
    « A couple of good things, many bad, not for me. »

    Stayed here for one night on business in room 407 which looks directly across to the Coast hotel but does offer a limited view of the harbour. The hotel is right in the old downtown area just steps to the waterfront. Check in was friendly and relatively quick.Despite being an older property the lobby area is fairly inviting. The internet access was above average in terms of stability and speed. The room while small had many accessible power outlets, a fridge and everything worked. Water pressure and temperature int he shower was good. Unfortunately that's about all the good I could find. Parking is free but but unless you drive a Mini or a motorcycle good luck fitting into the spots. I arrived around 9pm and there was 1 spot open with about 6 inches on either side of my car. I was lucky to find a street spot (good until 10am). The room is tiny, see the pics I've posted. Dust was everywhere: under the desk, beside the dresser, under the chair, etc. The bathroom is equally tiny with a very small vanity and an awkward placement of the mirror. By far the worst thing of the experience was the copious HAIR all over the shower and even the ceiling. This was my 4th night on a busy trip so I just went to sleep and checked out the next morning. If you need a quick place for 1 night close to the downtown shops or the water I guess this would be okay. However, I recommend avoiding the property.

    4
    « Just my own experience »

    I was a first time visitor to Nanaimo. My flight arrived very late, 12:00 a.m, and I was to leave at 4:00 a.m. I was expecting a good nights rest and if I had known that me paying extra for the harbour view would put me right by the noisy road and a little ways away from a theatre (that was hosting a ladies night), I would not have done just that. I kept the curtains closed to try and eliminate noise but it wasn't helping. The hotel itself was very great but I didn't get a good nights sleep, which is what you would expect when traveling for business.

    4
    « Nice View »

    Most Best Westerns have an inclusive breakfast. Because the Dorchester has a restaurant breakfast is not included in your registration. The hotel parking is not the most convenient being about (2 lots) half a block at the rear of the hotel. We did unload at the front of the hotel in a loading zone which was no problem. We booked a room with a view of the harbour, cost a few dollars more but worth it. Very nice view of the harbour and adjacent stores band facilities.

    3
    « OK but not fancy »

    OK for a down town hotel Question the parking lot security and location in regards to the hotel check in. Stairs between elevator and room make it tough if you are using a walker and carrying your own luggage.

    5
    « Wonderful Modern Experience »

    Beautiful Views, Wonderful Service! My room was comfortable and cozy. I loved looking out to the harbour when I woke up. The Hotel was quiet and very clean. I can tell the modern updates were made recently and I am very happy about this. Parking was easily available and the hotel is in a beautiful area so I was able to walk arounf at night and find a little cafe to eat at. Overall very impressed with my experience at the Dorchester.

    4
    « Love the location »

    It is right down town and close to everything in walking distance. We were there for a sporting event on which the athletes needed some zen time before the event and I had asked for a early check in. They did not accommodate this request, thus the athletes did not get to rest up before the event.

    2
    « Overnighter hotel »

    Stayed here given location to Port Theatre where event was. Arrived late so no parking anywhere-dropped my disabled father off and circled the surrounding area for a while. Small rooms -wow!! $170+ for a small corner was surprising for small town Nanaimo. All staff we encountered were pleasant. Would stay for another overnight place to stop but not for any extended time.

    4
    « Great Downtown Hotel »

    Just stayed for the second time at this Best Western Hotel. We had a room with an ocean view which was lovely! This hotel is in the perfect location downtown as it is across from the harbor with great restaurants and close to coffee shops, casino and shopping. Our room was very clean, comfortable bed and bedding. Coffee and tea in the room along with coffee available in the lobby. We found the hotel staff very friendly and helpful on this visit and really enjoyed our stay.

    3
    « A little over done. »

    Finding your room can be a challenge in this hotel. My room had no view, just a wall of a building. There is no free breakfast, the cable selection is ok, but TV is small. I am not a fan of the bulk containers with shampoo and cream, just seems less clean for me. The pub in the hotel is small and not very comfortable. The restaurant is mediocre, I would suggest going to other restaurants nearby.

    4
    « Nice downtown hotel »

    Near the harbour and close to lots of amenities, including the conference centre. Clean comfortable room and friendly staff. Have stayed there before and will stay there again. Good value for the price.

  • 5
    « Would return again »

    My husband and I recently stayed here this past May long weekend . We had three nights at this hotel and it was a perfect stay. The front end staff are fabulous and accommodating , they are helpful and offer advise on good places - things to try . The lady who works in the restaurant in the hotel is feisty and good at her job - we thoroughly enjoyed meeting her. Our room had a Harbour view and it was great . The room is smaller but clean , nice amenities , I found the ceiling in the bathroom to be a bit low , but overall the room was better than I expected . The bed and pillows were good and there was a fridge in the room and small coffee maker . There is a common area kitchen that has a microwave and dishes and cutlery to use which was a fabulous touch . One night we had suoper in our room and it was nice as we watched the fireworks display from our room while eating our suoper . I would highly recommend this hotel to anyone . It is pet friendly and ist easy to find and accesable . there are quaint little shops and restaraunts nearby . We look forward to returning . Great views from The room !

    4
    « good location »

    nothing wrong here good location recently re done rooms thick towels pleasant staff high speed internet access and the price is right breakfast was included I just found it a bit noisy at night, but the price is right

    5
    « Pets are really welcome! »

    Awesome service! The bed was very comfortable and the room very clean and relaxing. I travel with a pet and found this hotel to be very welcoming to me and my pet...Made such an impression I went and told my friends immediately. Will go out of my way to stay there.

    3
    « working weekend »

    the room was comfortable, oddly shaped, clean, unable to watch tv from the bed as it was on the wall next to the bed. The lounge was open for meal times only and closed on a Saturday night at 8 pm. Getting home from a dinner meeting and wanting to relax with a glass of wine in the lounge was out of the question -very strange for a weekend night.

    5
    « Beautiful location »

    Friendly, helpful staff. Beautiful old hotel, made modern. Excellent location for someone to experience downtown Naniamo. Staff was waiting for me as I was very late arriving. They new I was coming and was completely prepared. I was in my room within minutes.

    4
    « Good value! »

    Firstly I would commend the staff, they could not have been more accommodating and pleasant. The room was small but spotlessly clean with the usual amenities. The restaurant had a limited menu but the food was fine. The only drawback we found was that there were a number of stairs in the hotel which could pose a problem for some. Drew on the front desk advised us to unload the cases at the front and then park the car around the back.There are some steps to enter the lobby from the car park. All in all it was good value and we would use the Dorchester again.

    4
    « Quaint Venue, fantastic front desk staff »

    Had the opportunity to stay at this venue twice within one month therefore able to verify the first experience. The lobby area is charming and the front desk experience with four different staff (check in and check out) verified that friendly staff is their culture. I was in standard rooms both times, clean bathrooms, the first "single queen" vanity space quite small, the 2nd was two doubles with a much larger room. Wallpaper a little aged but the beds were great and the room was not too hot. First room was down a hall and then down a few stairs...fortunately I had a small suitcase but the stairs might be a bit challenging if using a large suitcase. The biggest negative is the parking. It is outside and very limited (probably 30 - 35 stalls maximum) and no easy access to hotel - either you walk about 1/2 block and up 12 stairs or a full block and around the corner and then another 100 meters to the front lobby....AND you have to get a parking pass so it means a trip back to the car. My first arrival was 10pm....I got the last space and was less than impressed to have to do the parking pass thing...thankfully it wasn't raining. I will be back in the City in the next two months and will stay at this venue again because I travel for business considerably and all in all this was a good one.

    3
    « The Dorchester is showing its age »

    The restaurant was a dismal failure... Unless they get new kitchen staff and a better menu, avoid like the plague. Corridors up stairs have "old" place stale smell. Needs new carpets. A/C was not up to the job-- did not cool efficiently. Our party was staying at the Dorchester as it was down town near the convention center. While I have been staying at Best Westerns for a numberoif years, and normally find them good value-- this time we didnt.

    5
    « hidden gem on the water »

    Drew the front desk staff made this stay a play worth coming back for and Mavis in the restaurant fed me better than I have eaten in months!! comfy beds, lovely decor, great location, fabulous service with a real caring quality makes this a gem of a place to come to for a weekend away. Its location on the water with walking paths and funky street shops create a mini holiday feel even though I was on a business trip. Thank you Dorchester!!

    4
    « Great Hotel - friendly service »

    We reserved this room unclear what to expect. We checked in late at night. Found a parking place right in front. Very pleasant friendly desk man. Quick check in. We get up to our room. Spacious bedroom. Living room large with 2 queen sized sleeper couches. Appears recently remodeled and very clean. Household staff very friendly and helpful. View of oceanfront from bedroom window. View of Anglican Church from living room window. Great hotel for visiting family or for tourist activities in Downtown Nainamo. Will stay again next visit.

  • 3
    « Overnighter »

    Was in Nanaimo for a concert and did not wish to drive home so decided to stay here. Room was clean - Staff very good - Location to Port theatre about 1 1/2 blocks - Parking on a lot but open to the street but included in the room rate - Restaurant and bar, poor hours, went to other locations. Price was equivalent to Victoria or Vancouver with way less amenities.

    5
    « Wonderful View + Wonderful Service »

    My daughter and I had to spend a night in Nanaimo and decided to wait until we arrived to book a room. Because it was such a beautiful spring day we chose the Dorchester so we could easily walk along the waterfront. My daughter's Best Western card gave us 10% off and the desk clerk kindly gave us an ocean view room. We were impressed with the clean & comfortable room. Wooden floors instead of carpet which pleases me having so many allergies. Parking & wifi are included and there are many shops and restaurants within walking distance. A charming, grand old hotel. Super friendly and helpful staff. Thanks Best Western Dorchester !!

    5
    « Clean comfy room »

    Checking in while we were in town to see a concert, we were pleased with the proximity of the hotel to the venue. We were a little surprised at the "a la cart" breakfast - which seemed to of consist only cookies and coffee in the lobby. We were given a 20% coupon for breakfast in the hotel restaurant. Our room was clean, the bed very comfortable and we enjoyed our stay. Our only real complaint was that there was an air freshener somewhere that kept spewing a strong odor into our room. When we opened the windows, the traffic sounds from the main street below was quite loud.

    5
    « Great Stay »

    Staff goes above and beyond to ensure your stay is all you would expect. The only draw back to this hotel is the parking. Parking is in a public parking lot. Guests are allowed to park for FREE however parking spaces are limited and we found ourselves having to drive around for 20-30 minutes waiting for an open space. Charlie at the front desk is a wealth of information. Rachael and Wilma run a tight ship when it comes to the restaurant. Hot food is HOT and cold food is COLD. Bottomless coffee and GREAT conversation.

    4
    « Second time as good as the first. »

    This is the second time we stayed at the Best Western Dorchester and found it to be even better due to some upgrades that have been made. The staff were very friendly and helpful and the food we had in the restaurant was tasty and reasonable. The location is very handy to many of Nanaimo's points of interest, especially the harbour front. We would stay there again!

    1
    « Total violation of privacy and »

    The room had large hair balls on the floor of the washroom so obviously it had not been vacuumed in quite sometime. The terrible experience started this morning when construction workers began working on the building at 6:30 in the morning! There was no prior warning from the clerk or receptionist of this construction when I checked in which I thought was bizarre, but wasn't even what tipped me over the edge. What made me feel totally violated was at 7:30 when construction workers were outside of my window working on the outside of my room! They could clearly see me in bed while I was in my underwear! Mortified, I had to quickly grab my things and change in the washroom so that they couldn't see me! A little advanced warning from the receptionist would have been nice so that I could know to draw the blinds! One of the reasons it's usually nice to stay in Nanaimo is to watch the sunrise in the morning, but not if construction workers are going to see you half naked! When I checked out the receptionist didn't even ask me how my stay was! They just confirmed that I had prepaid and told me to have a nice day. When I told him what happened this morning all he said was that he was sorry that it inconvenienced me. I'm sorry, but having people see you half naked is not a inconvenience, it's a violation of privacy. I do not reccomend ever staying here.

    3
    « A hotel that needs a vacation »

    My family and I stayed one night following a long day of travel. The floor layout is quirky and you could hear others above and in the hallway. The room and facility felt tired and in need of rejuvenation. On the plus side the front desk clerk in the morning was very helpful giving us pointers about the next leg of our journey. We will look elsewhere to stay during our next visit to Nanaimo.

    5
    « Great View! »

    We loved the harbour view from our room. Room was clean. Great amenities: excellent restaurant (the pasta was fantastic!), fitness room. Close to trendy downtown shopping area with lots of choices for eating out. Short drive to other shopping areas and beaches. I would definitely stay here again!

    4
    « Quaint »

    This is an old hotel that has been kept up to date and is right in the downtown area, within walking distance to everything (including the Casino). The staff are very friendly and helpful. I have stayed here before and will stay here every time I'm in Nanaimo.

    3
    « Easter - chocolate bunnies NOT dust bunnies »

    Great location, ocean views, great onsite restaurant, really comfy beds and free parking. Sounds great right? Well rooms have been upgraded to laminate flooring and every step or other sound is REALLY heard in the room below. We could also hear the people in the room next to us talking. BUT that wasn't the worst part. Huge dust bunny outside of our room and several others in the hallway along with other bits and pieces. The door in our bathroom had a thick layer of dust on its ledge and our bathtub had dust and hair that wasn't ours. If cleanliness is what you're looking for, this place isn't it. Oh and if you aren't into scents, you definitely won't want to use the shampoo/body wash or lotion. The scent was really strong and hard to breathe in. Overall we found this hotel to be old and tired.

  • 2
    « Unclean »

    My experience here was with mixed emotion. The staff at the front desk were friendly and accommodating but the cleaning staff left much to be desired. My room had the last occupants clothing in it, like it was forgotten and there was urine on the toilet seat and the bathroom floor. Very unsatisfactory.

    2
    « A hotel with some issues »

    There were a variety of issues with the Dorchester which make it unlikely I would stay again. First the hotel is expensive for what you get, especially if you have a pet. The rooms are well appointed but very small and cramped. The shampoo container attached to the shower was empty when we checked in. The fitted sheet had almost no elastic and pulled off the mattress, which made for an uncomfortable night. We were awoken at two in the morning by yahoos yelling at the elevator just outside out our room. A very loud truck was idling for over fifteen minutes around the corner at six AM, it seems no one at the front desk asked him to shut his engine off. This was followed by a guy with a leaf blower across the street at about seven thirty. I paid less to stay at a Best Western in downtown Victoria. Despite the central location I will look for an alternative if I stay in Nanaimo again.

    1
    « Love NANAIMO »

    Beware that hotel is not really pet friendly. You need to hide them from the rest of the guests. I tried to book over the phone because we have a dog, but they were having difficulties with their phones so I was told to book online. I booked there because it was pet friendly. I checked in by myself while my husband and son waited in the car. We didn't go in at that time - we were going for dinner. Our dog stays with us all the time. When we when back to the hotel, we just walked in and went to the elevator. A man behind the desk started yelling at me as if I were some sort of criminal in front of other guest because I had a dog and because I was using the elevator he new right away that it was not a pet-friendly room. Why it wasn't is beyond be. The bathroom floor was covered in human hair so what could be wrong in having a dog in there that doesnt' shed. He could have been more diplomatic in his approach.

    4
    « Lillibits »

    Outstanding breakfasts, rooms are very small but nice. I was on the 2nd floor and there was noise in the early morning but otherwise ok. The vending machine did not work and there was nowhere to purchase a bottle of water for my bedside .....very disappointing and very important to me.

    4
    « Always Pleasant »

    We plan our travel that we may stay at the Best Western Dorchester Plus hotel in Nanaimo. We love the character of the old hotel and the view of the harbour. The area that it is located is the "Old City" our favorite area of Nanaimo. There is a great deal to do in the area, walking along the sea wall, lovely places to dine, theatre and more.

    3
    « Location isn't enough »

    After being a great Best Western in Chemainus, we thought were we on a lucky roll, so why not stay at another one? Well, unfortunately luck runs out. Although the location across road from the harbour is good and there are a number of restaurants and bars within a couple of blocks, the rooms are not very inviting and are clearly in need of renovation. We were given a tiny room to begin with. This room provoked immediate claustrophobia so we asked for something larger and got the room next door to our room and this turned out to be a rather uncomfortable suite (but with no kitchen or kitchenette). The room was dark and badly designed with dark furnishings--not a place you would choose to spend the night in. Well we did and the bed was fine but in the mornings, no nothing: no paper, no breakfast, continental or otherwise, and quite bad coffee with whitnener. The staff were friendly enough and groups of people were walking around with badges on so it looks like this is more of a corporate-type place.

    3
    « Best Western Nanaimo »

    A bit pricy for the value but generally clean. A little old and in need of an upgrade. The staff are friendly but need to learn more about the local offerings. I was told about a great restaurant to go to and when I walked all the way over there in the rain, it was closed. Got soaked for no reason. The best part about the hotel is the free cookies at the lobby.

    4
    « A good night of sleep »

    I was so jetlagged arriving in this hotel that I could have slept on a wooden floor. Luckily this bed was big and very nice, so I had a great night of sleep. Hotel is clean and staff was nice. There was not so much space in the room to put the suitcases. Parking is a 2 minute walk from the hotel.

    4
    « Weekend away »

    Very quaint hotel. Modernized with nostalgic feel. Very knowledgeable staff and the location is right across the street from the wharf. Safe and quiet with great restaurant options within walking distance.Would recommend.

    2
    « Front Desk Not Welcoming »

    Checked in with my partner and the front desk clerk said no rooms with a king bed available, after giving my partner and I a very nasty look. When I showed him the app showed many options (especially for Diamond Level Guests), he reluctantly changed the room to one all the way at the end of the hall. Bathroom had over a dozen long hairs in it located in various locations, but given the check-in experience I did not want to change rooms.

  • 5
    « nice clean hotel to stay overnight »

    This hotel is at an excellent location on Nanaimo harbour front. It has a nice view overlooking the harbour and is close to all restaurants and shops. Rooms are clean and it was a pleasant surprise to see all new equipments at the gym.

    4
    « Great People »

    After living in Nanaimo for 25 years, this was my first experience staying in a hotel and I'm happy I chose the Dorchester. The staff were all excellent. Especially Wilma in the restaurant. The hotel itself is beautifully remodelled and the room was clean and comfortable. The location downtown was my main reason for choosing to stay here because of the proximity to the harbour as well as the restaurants. My one complaint was that our shower did not drain and as the water backed up the tub filled with hair and it was quite unpleasant. My sister did not have this happen in her room though so I don't think my experience is the norm. I would stay there again!

    5
    « Excellent option for working away from home »

    Very friendly and professional hotel. My only choice when in town for work. Always a warm smile at the front desk and a familiar face in the lounge. I have always chosen to stay at the Dorchester because of its charm and character as a hotel that is not your everyday Beast Western.

    4
    « Good Hotel »

    The front desk staff are great and quick at check in and check out. It can be like walking thru a maze to get to your room, but once there the room I had was cozy and furniture, tv and bed are modern. I did find the room a bit small. There was no more than a foot wide space to walk between the TV/dresser and bed. Otherwise the location of the hotel is downtown and close to many restaurants and bars - there is a restaurant and bar at the hotel, but, I would recommend going out. WIFI connection is good.

    4
    « Great Location »

    We so enjoyed our visit to Nanaimo. The beautiful city with the harbour view, great restaurants, our trip to New Castle Island with our own personal tour guiide on our return to Nanaimo, and our many other opportunities we experienced. The location of the hotel was excellent. All employees were friendly and helpful. The main floor of the hotel is bright and clean.

    5
    « Best Western Dorchester, Nanaimo, BC »

    I love this hotel and stay at the Dorchester whenever I visit Nanaimo. My only complaint on this trip was that the pillows on my bed were extremely hard and thick. I couldn't get to sleep and had a painful crick in my neck in the morning.

    4
    « Missed the Ferry! »

    Living on an island close to Nanaimo means planning your return trip well before midnight and the last ferry. But, sometimes you are having such a good time you want to stay and this hotel being central in downtown Nanaimo is our go to spot for a comfortable bed. Just off the busy harbour this hotel is well managed and clean. Rooms are not huge but the beds are comfortable. We haven't used the in-house restaurant but nearby are many cafes and coffee shops for morning libations and some great restaurants for evenings as well. My only feedback to management would be; its late, we are booking a room for a missed ferry, perhaps a missed ferry discount? Just saying.

    2
    « Tired old hotel »

    Arrived at the hotel in monsoon-like weather around 530pm. Zero parking up front for drop off area and no valet parking - I was already cranky. The lobby looked quite tired and there was only one staff member on the front desk with quite a line up of patrons waiting to check in. Thankfully he was quite friendly and very efficient. I had booked a standard room with 2 double beds. Flooring was new - laminate but the rest of the room furnishings looked tired. The hotel floors are a unique old design but shabby carpeting. Renos were taking place on the upper level. There is a nice deck for smoking on the roof which looked new and the bathroom in the room was clean and also looked recently redone. Beds were comfortable enough but the linens looks quite old as well. I really did not like the parking arrangements. I received a pass to park in the lot but it was full. I managed to park further away and the hotel takes care of reimbursement of parking that is paid by its patrons however honestly - I didn't feel as though this hotel lived up to the best western name at all and I wouldn't stay here again.

    5
    « Great location in Old City district »

    Really enjoyed our stay at this hotel. The property is definitely older, but the rooms have been redone and the location is great with quick access to the harbor, shopping and restaurants. We had an awesome view of the harbor but there is traffic noise on this side. Front desk staff were very friendly and helpful.

    3
    « Comfortable stay »

    This older property in a good downtown location has been tastefully upgraded. Rooms are comfortable. Lack of a breakfast facility is inconvenient, especially on a weekend morning when other meal pl;aces in downtown Nanaimo do not open early.

  • 2
    « Small tired room smelled of stale cigarette smoke »

    I was travelling with my dog so we were likely given one of the worst rooms in the hotel, but it was really horrible. The room stank of stale cigarette smoke, it was very small and dated. I won't be returning.

    3
    « Convenient to Old Town Nanaimo »

    We wanted to be near the shops, restaurants, and hopefully the harbor on our first travel night. Since it is a chain hotel, the check-in process was smooth. The host (Bruce) was efficient and helpful, especially directing us on the right road out of town the next day. The hotel was not a full house, so he was able to give us an upgrade to a bigger room overlooking the harbor. The room and bathroom were very clean, although my husband and I detected that old hotel smell. It wasn't bothersome, just notable. Because of the proximity, we enjoyed walking all over town and the harbor. Restaurants and shops were close by, without using the car. We returned to the Dorchester later that week, and although the host (Drew) did his best, he was not able to accommodate our wish for the harbor view this time (full house). However, he wanted to turn our frowns into smiles, so he offered the suite. The accommodation in a two-room arrangement didn't fit our needs, so we declined. My advice: ask for the bigger room upon booking. It is well worth the extra money. Maybe smaller rooms aren't a big deal for some staying only one night, but it will matter to us again. Will we stay at the Dorchester again? Yes. The competition nearby is much more and one block away. We appreciated the convenience of the Dorchester. There is an on-site restaurant, but the restaurants down the street are so quaint. Beware: Nanaimo doesn't open early so if you leave earlier than 9:00, eat at the Dorchester for breakfast. Our server was very friendly.

    5
    « Hard to find evern with your GPS but worth it, parking for the hotel is free but get a paper for your dash board »

    The hallways go here and there but the rooms are lovely and quiet with every convenience Be sure to eat in the hotel's own restaurant- breakfast and dinner only. Limited menu but great food.. The hostess from dinner will recognize you warmly in the morning and remember things about you which is so much like visiting with a relative.

    5
    « Kind Staff, Good Rooms, Great Location »

    I was hesitant to stay here based on some of the negative past reviews. Visiting friends on Gabriola, I was looking for a location close to the Gabriola ferry and the price was also very good. My evening flight to Nanaimo was late in arriving and I was tired and irritable by the time I got to the hotel. However, the positive and friendly welcome at the front desk cheered me up. In addition, I received an upgraded room and a voucher for a free breakfast. While my room was not the newest, it was very clean, quiet, with a comfortable bed and wonderful views. The hotel is located downtown close to shopping, restaurants and a long walk along the water or into a large park. I had to go to Victoria for one day and they happily kept my luggage and while they could not give me the same room on my return, they gave me one even nicer.

    4
    « Nanaimo »

    Restaurant was the weak point of stay, hours limited and lounge access was limited. Menu could use more comfort food and breakfast could be earlier. subject to seasonal hours and tourists, mystay was off season.

    4
    « Great location »

    This is an older hotel and that his where your expectations should be. Rooms are small but charming and suitably furnished. Easy walk to restaurants, harbor, shops. Parking is around the corner from the main entrance but there is a back entrance to the hotel just steps from the parking lot. Food in the restaurant was reasonably priced and very good.

    2
    « Not so good »

    The place needs major overhaul. The rooms are small and walls paper thin - almost literally. In our tiny room the bathroom door didn't close properly and the tub took hours to drain. It was noisy outside and their were drunks in the hall in the night. Just not a great place to stay.

    4
    « ITS ALL ABOUT LOCATION »

    Location, Location, Location! Conveiniently 5 mins from the Ferry. Next to Harbor, next to shops, museums, casino, nightlife. Take a walk out front doors to church st down commercial st for some shopping & food then come back along the boardwalk. 1 Bedroom suite was spacious nothing luxiours but comfortable furnishings. Poor service as only decaf coffee available in room(keurig) and when asked at front desk could only provide more decaf. Luckily only brief walk to nearest coffee shop. Would stay again due to LOCATION. (Pirate Chips restaurant is right accross the st)

    5
    « Great service »

    Nice staff, well renovated. Older property which had been updated, property has lots of character and great location on the harbour. This location is walking distance to all sorts of amenities,I would be happy to stay again

    4
    « Great Location! »

    We stayed for two nights at this hotel. It's in a great location in downtown Nanaimo, close to the harbour, shops & restaurants. The room was nice, the bathroom fixtures are a bit outdated, but all in all, we were happy with the accommodations. The hotel staff were also very friendly. Now, if we can just find out where the hotel purchased some of it's artwork, that would be awesome! We'd recommend this hotel and will stay here again.

  • 4
    « great value & location »

    we got a nice price on the ocean front suite on the top floor. staff was helpful and friendly, view was fantastic, and it could not have been more convenient for walking, shopping, and dining. we went for shoreline walks each day, walked to and from dinners, enjoyed the music across the street, and will certainly return.

    3
    « Great staff, old and outdated rooms »

    We booked a premium one bedroom suite with a view of the harbour, sharing the room with my daughter and her boyfriend. For the price of the room I was sadly disappointed. The room lacked privacy, the bedroom didn't have a door, and the bathroom was off the bedroom. The view from the living room couch was beautiful, but the room was old and outdated. We did find the staff to be very friendly. We had a delicous dinner and breakfast in the onsite restaurant. The room only deserved 2 stars, but the friendliness of the staff brought it up to 3.

    4
    « great view »

    Very comfortable hotel, fabulous view of the harbour, comfortable beds. Breakfast was not available early enough for us. Dining room menu was not extensive, but adequate variety well prepared with great service. I'd stay here again.

    3
    « Nice room, old building »

    While the room was nice (very small), the hallways were extremely hot and smelled of old building. The mattress was uneven and in need of replacement Overall, a very average motel. The location was great as it was close to the waterfront and you could walk to it easily.

    3
    « Great room, not a fan of all the hair in the tub »

    A little unnerving that there was long hair all over our tub and shower curtain. .. ?? Everything else was great. Also be prepared that restaurants in town shut down at 8:30pm. Dominos still delivered and they were Awesome! * The Canadian Griswalds on Vacation

    3
    « Tiny room, good location, close to ferry terminal. »

    We stayed here for 1 night to be able to catch the ferry next day morning. The front desk staff is nice and helpful. There is a weird smell in the hallway. To get to our rooms, we need to lift the luggage for several stairs up and down. Room is clean but super tiny. Washroom is small too. Compare to the price and the room, its not the best value in town. A good choice if you want to spend some time in the downtown area. For us, we got there late at night and woke up early to catch the ferry the next day, a hotel with a bigger room not in the downtown core may fits our needs better.

    4
    « Charming Location »

    We escaped here for a last minute getaway and scored an affordable rate. It is a nice hotel within walking distance of downtown Nanaimo. The evening desk clerk was exceptionally friendly and gave us a short tour and history lesson. The room while decorated tastefully was quite small. The room and bathroom was very clean and there was an ample supply of towels. Parking was beside the building and awkward to access; however it was free.

    5
    « Loved it! »

    My sister and I had a long overdue meetup and getaway to downtown Nanaimo - a central meeting spot. We were looking for a reasonably-priced hotel that would enable us to explore the downtown area on foot. This hotel was really a treat for us. Friendly, helpful staff at the front desk, and a superb waitress both mornings when we breakfasted. The hotel is updated and feels like good quality - comfortable beds, comforters and superb linens, nice bathrooms... very clean. We requested a harbour room and they tried to give us one as high as possible, in order to see beyond the trees. It is an active harbour and there is lots to observe. Parking was free, in a lot next door and we just left the car for 2 days, eating and shopping locally in the town. We would be very happy to make it an annual event!

 

Llegar al hotel ...

Todas las indicaciones

·Desde el norte: desde la autopista 19, tome la salida 18 al centro de la ciudad. Siga hasta el Best Western® Dorchester Hotel. ·Desde el sur: desde la autopista 19, tome la salida 9 al centro de la ciudad. Siga hasta el Best Western® Dorchester Hotel. ·Desde el este: desde la terminal de ferris de Departure Bay, siga la señalización hacia el centro de la ciudad. Siga hasta el Best Western® Dorchester Hotel. ·Desde el oeste: desde la autopista 19, tome la salida 18 alcentro de la ciudad. Siga hasta el Best Western® Dorchester Hotel.

 

Otros hoteles de nuestra red más cercanos