Best Western Hotel Greentree Inn & Suites, Moore

Great place to stay near Oklahoma City, OK. Excellent staff and nice rooms. Great breakfast and good coffee! Convenient to Norman and to Oklahoma City. We request a handicap accessible room and the local reservations staff makes sure we get it. We always enjoy staying there.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to review your hotel stay. We look forward to seeing you when you are in the area. Thank you, Denice Mgr.

Very good experience and impression. No complaints, other than breakfast biscuits were hard. Front desk staff was very helpful, courteous, and friendly. Location was good and checkout was quick and easy.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you very much for taking the time to review our hotel. We hope that you will stay with us again.

Our entire experience at the hotel from check in-breakfast-rooms-amenities were excellent! We come to Moore 2/3 times a year and with no doubt select this hotel. certainly will do again. would highly recommend to anyone coming to Moore OK.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to review our hotel. I am delighted that our staff made your stay pleasant and that you would recommend our hotel to travelers. We do take pride in catering to our guests' needs the best way we can. We look forward to seeing you again in the near future. Denice, Mgr

The staff on check in and check out were very nice professional and attentive. This is a very clean and quite hotel. This is my second stay and I have enjoyed it each time. p.s. the pillows are awesome!

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Dear Guest, Thank you for staying with us again. I'm glad to hear that our staff and service met your needs and expectations. I look forward to your next visit. Thank You.

A relative suggested we stay at this property. Hesitatingly, I agreed as I think of Best Western in the same category as Motel 6. After our stay, I wasn't far off in my assessment - it's a low level property not worth the price we paid. The smoke detector was covered with tape, likely left over from a room painting sometime in the past. If I'd have called the fire dept. about this, there very likely would have been fines levied. Every day the bathroom was left in different condition - sometimes with a bathmat, sometimes not. Sometimes with a rubber shower mat, sometimes not. Sometimes with the proper mix of shampoo, lotion etc., sometimes just all shampoo. The room appeared clean at first glance, but upon a little closer look there were a number of water & beer bottle caps on the floor just out of normal vacuum reach. A quick look behind the one chair in the room & the lack of attention to cleaning was very evident. The elevator seems to be hanging up on something on the 2nd floor & made a concerning sound every time we used it - until we decided to use the stairs & avoid the fearful elevator... The one & only redeeming thing I can think of about the property was the desk person, Danielle. She was an absolute delight greeting us when we came in & saying have a good time when we would leave. She asked if we needed any suggestions on eating locations, & chatted with us the one time we ate the "complimentary" breakfast. Why she is working at a Best Western is a mystery - she has the customer service skills I experience at much higher quality hotels like Omni, Hyatt Regency, Hilton etc. In summary, I expected much better based on my relative's recommendation, & reviews I read online. How it got 4 stars is a mystery - I feel they are inaccurate & quite inflated.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We are very sorry to hear that your stay at the hotel was not up to your satisfaction. Please note that the information has been given to the appropriate people. I will personally supervise that all your comments will be addressed and everything will be in order on your next visit.

Very pleased with this hotel and will stay there again. Room very comfortable. Good location near Norman, easily accessible from Highway. Breakfast was good. Beds were soft. Nice folks at check in and check out. Just overall nice!

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

I Like the Hotel and Staff the Breakfast was Fresh Hot and Good. We was even late for Breakfast and they still had fresh food that was Hot! The Hotel was Clean and the Beds was Comfortable. We also Enjoyed the Shower .

paul_2700, General Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

First off I want to say Danielle was wonderful! She was very helpful in getting us a room at the last minute. Our room and bed, very comfortable! Everything looked and smelled clean and fresh. Breakfast was very good. We will be back again!

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Reasonable price, friendly staff and clean rooms. Bathroom is not the best, small and no tub. location is nice and close to other restaurants and grocery stores. I will not hesitate to recommend this hotel to others.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

We have stayed here before, but this time the property looked and felt a little run down. The breakfast was also really low quality with powdered eggs, bad coffee and no option of boiled eggs instead of powdered.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 405-912-8882

We stayed here both on our way down to Texas and our way back. Both times we were pleased with the experience. The rooms were large, the bed was comfortable, the shower was good, the staff was great and the breakfast was as advertised. All at a very reasonable price. We have found our halfway point to Texas.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again.

Was pleasantly surprised by the quality of the Hotel for the price paid. It is well located if working in the Moore area. It was less than a mile to the office I was working at while there. I will stay here again when working out of the Moore office or any other time I have a reason to stay in the south Oklahoma City area.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank You for staying at Best western in Moore, and Taking Time Out and Give us review. We Appreciate Your Business and see you soon.

A typical Best Western Hotel with excellent accommodations and excellent staff providing great service. Convenient to Interstate 35 with easy access to restaurants and shopping. Comfortable room and great bed.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for the wonderful response and we enjoy hearing that the staff took excellant care you while away from home, we hope to see you again real soon.

This hotel is great if your looking for a place to get a few hours rest. However you'll want to ask for a room on the west side of the hotel away from the highway. The traffic noise is a bit loud otherwise. The beds are ok. They are not super soft but they are defiantly not as hard as others I've slept on. Breakfast is "OK" again nothing special but if your hungry it does the job.

This hotel is clean, friendly, and the location is great for my conference. The staff were so friendly and courteous, also helpful. The continental breakfast was a large variety of food for just about anyone.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to let us know how we are doing and we appreciate your business. Hope to see you again soon.

I've stayed here a number of times since it was built when I visit the OKC area, but my past 3 visits have had issues. None major, but annoying things. The side door wouldn't work with room key which required me to have to walk all the way around the building with luggage to get to my room that was just steps away from side door...why didn't desk clerk tell me this in advance, the maintenance person told me they knew about it! The chair at desk was broke, so you almost slid out into the floor when you sat down, the breakfast the last two times was not very warm, cold eggs and the meat was cold! Very disappointed over my past experiences with Best Western.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to let us know how we are doing and where we need some improvements. We hope you give us another opportunity to show you our best.

The lady at the desk was very helpful and friendly. The room was great. The location was in a very convenient location and simple to get there. The beds were very good and slept good. The room was in very good shape.

Bed was very comfortable. The staff was very helpful. Check out process was very quick. Breakfast tomorrow also very good. I would stay here again. I felt secure in this location. They had a very nice indoor pool, although I did not get to use it. The price I paid for this room was very reasonable.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for the wonderful comments and we can't wait to see you again.

Stay somewhere else! Hard to get to! Rooms were dirty! Carpets in rooms were dirty. Location was a little sketchy. Breakfast was terrible. Side door was supposed to be locked so you needed a room key to enter and the door pulled right open! Spoke to front desk about wrong address on their website! Pool looked so dirty that we did not let our kids get into it, even though we picked it online due to the indoor pool. Bathrooms were so gross, grout work was moldy and toilets kept clogging for some reason.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for letting us know about your recent stay and we hope you will give another chance to show you that this is not typical. We strive to make your experience a great one each time, we apologize that we did not live up to your and our high expectations.

I was in Moore Okla. for a family member funeral. The staff here went above and beyond to help me with my dog Pearl. this was the first time staying with her in a hotel. My dog is 7 years old and loves to be around people so when she hears them she feels she needs to be right in the middle of it all. I went to the funeral and was gone for two hours and when my dog heard neighbors she started to bark. the staff got her and let her hang out in the lobby in her kennal and even took her outside, when I pulled up to hotel my dog was very happy and content..

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
We love going the extra mile and hope to see you the next time for a relaxing get away. Thank you.

Hotel staff is not truthful when booking rooms directly with the hotel. Was told that they would match the booking sites pricing but tripled it on the actual bill. Under cooked breakfast, Hot rooms, Low water pressure, Rude workers, and Extremely hard to get to.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for sending the email with more detail and we appreciate you giving us another chance to show you we can deliver a wonderful experience. See you again soon.

Clean, friendly welcoming. Just the way weary travelers expect. The room and beds were very comfortable the breakfast was area was clean and welcoming. Fresh water with a little lime and lemon the lobby was a welcome touch. The staff was very helpful and tolerant of my teenagers in the pool. They kindly and gently reminded them of the hours and gave them a couple minuets to exit.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to tell us about your wonderful experience at our hotel, see you again soon.

Everything from check in to check out was great. Breakfast was okay but because of the air conditioning it got cold fast. Rooms clean and beds had plenty of "soft" pillows. Wish they had included at least one firmer pillow. The indoor pool was COLD and could not use. This is our only complaint

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to let us know how we are doing, we apologize that we did not live up to your expectations. We strive ourselves on delivering excellent experiences for your stay.

My son and I stayed here 2 nights for a baseball tournament. The staff was always friendly and inviting and the room was clean and comfortable. easy access to the highway and lots of foods choices nearby. I would recommend this hotel and would gladly stay here again!

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for letting us know about your recent visit to our property and can't to see you guys the next he has a game.

I have stayed at this hotel before and as the times before it still is a nice hotel. I enjoyed my stay. Rooms are always clean. Staff is always pleasant and very helpful. My grand daughter couldn't get enough of the pool. I always enjoy the breakfast.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for the wonderful comments and we strive to make your stay a great experience each and every time.

I was there for my mothers funeral, everyone was very nice and helpful when we needed extra towels, everything was clean, my daughter has to sleep on the pullout sofa which she said was not comfortable she could feel the springs through the mattress, our bed was great no problems, I would definitely stay there again.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for letting us know how we are doing even while you were here during your families time of healing. We hope to see you next time if you are in our area.

I so appreciate the clean environment and good clean smell. hotel staff needs to be more informative as I was not told anything about a breakfast being offered. beds are comfortable. Overall I look for a clean room and it was clean

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for the nice comments and we hope to see you the next time you are in our area

The Best Western in Moore, OK is very comfortable, exceptionally clean and has a pool, equipment room and internet service. It offers a complimentary breakfast and a very friendly, welcoming staff. They also offer handicapped rooms with a roll-in shower, if needed.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for the great comments and we can't wait to see you next time you are in our area.

Although there was a change in some of the staff at this BW, the new owners have kept the high standard that was built by the previous owners. The staff was friendly & helpful. The room was clean, cool, and comfortable. The internet speed was fast enough for streaming movies, checking email, & Skyping with family members. This BW is located close enough to get to any of the areas of fun in the Oklahoma City Metro area!

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for the wonderful comments, we want you to feel at home each time you visit us. We will continue to make your stay the best experience now and in the future. Again thank you and see you again soon.

Everything was great, except the ice maker was in the hall across from our room. Not what we wanted to hear at 6 a.m. on a Sat. What was worse, were the people carrying on conversation, in the process.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for letting us know about the noise from this area and how it effected your stay, we appreciate the feed back to help us make I,provements.

We were there for a dance contest and the hotel was just where we wanted to be. The breakfast was just the regular motel breakfast, but it was very good! I did think the hotel was kind if expensive for what it was. A room, beds and breakfast. the staff was very helpful and sweet.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to let us know about your recent stay, we try hard to make every stay a great experience.

This was the best room of our trip, Very clean and attractive, service was excellent. Beds and pillows were comfortable. Price was great, a very good value. Amenities were very good. There were plenty of mirrors and lamps, as well as outlets. refrigerator, microwave, coffee maker and iron worked well, and ironing board was full size. Good hot breakfast. I will stay at Best Western again.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to let us know how much you enjoyed your recent visit to our property and can't wait to see you the next time.

When I checked in at 5:15pm, I was told they weren't sure if my room was cleaned yet...after making a call, & while quietly fussing at the person on the phone & walking to the back room to finish the call, I was told my room was in fact ready. Our room still had past guests receipts in it, trash from past guests under the bed skirts, dirt on the light switches, window sills, & corners, rips in the curtains/blinds, nasty soap buildup on the base of the shower bar, stains on the mattresses, & the mattress of the hide a bed had rips & was literally coming apart at the seams! I had booked a suite, & the room itself was very spacious for 2 adults & 3 kids, but it was a far cry from a suite & very obvious that it was once a regular room & a poor remodel added on a "living room space" that looked like it used to be a part of the hallway area. The bathroom had also been updated with a new shower surround that was nice, but again it was a poor remodel, because they had just slid the shower surround in & screwed it to the wall...no trim around it, all screws & the edge of the fiberglass surround still exposed! The pool area was nice, but for an indoor pool it was cold! Other guests who were in the pool when we got there warned us it was cold before we got in & it was! My 3 kids & I were shivering the whole time we were in it, & speaking of the pool, we had to get someone from the front desk to help us get into the pool area, because you "had to know the secret" (as stated by the staff member) to getting the door the the pool area open because the lock didn't function properly! We called down to get extra blankets the evening that we got there & I was informed by hotel staff that I could get extra blankets, but I had to come down to the front desk & get them myself! I went down to get the blankets & was given 1 blanket & 3 beadspreads. When I asked if I could just get blankets I was told that they only had 1 blanket available... I'm an avid traveler for work & family vacations, I don't expect perfection, but this hotel had way too many things going on that were totally fixable, but haven't been. It's poorly operated & kept. If you're wanting to stay at a BW stay at the Best Western Plus in Norman, OK. I've stayed there on business too & its 110 times better & cleaner!

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for your review and taking the time to give us the feedback, I apologize that your stay was not plesant this is not what we like to hear and this is not up to our high standards we expect from our staff. Under no circumstances would we want you in a room that has not been clean or everything in working order. The door on the pool is one that you have to go real slow when sliding the key, again my apologizies that this was a struggle to get into. We had a large group inhouse that also had been given blakets, we were giving these out as fast as rooms were checking in and the same kind of blankets were also giving to other guests and everyone was happy. Again we apologize for the inconvenience, any further concerns please contact me at 405-912-8882 or email me at [email protected]

great place to stay, great staff, clean rooms, good breakfast, good location to just about everything close to military base, great golfing in local area, good restaurants, I will stay at this Best Western again.

Nice features not found in newer motels such as several door length mirrors, a real true closet, plenty of light fixtures, large room with plenty of seating. The sink with a large counter is outside of the tub/shower and toilet room. The room and bathroom were clean. Bed was comfortable.

If you are looking for a clean hotel this is a great choice. Very affordable and new looking. I would stay again. Staff was very helpful. After several hours of driving it was a pleasant surprise! You won't be sorry!

From check-in to check-out our stay was very enjoyable. The friendliness and care of the staff is certainly a plus. The location is a little bit difficult to access, yet overall our stay was very enjoyable. The room was comfortable and the breakfast was good.

This is a very nice hotel, we had a great stay and would recommend it to others. We already have reservations at this same hotel for another stay later in the month. very nice place convenient to restraunts and easy to get back on the expressway

We were in the area for the Women's College World Series and basically just needed a place to sleep at night as we would be spending all day out and about. The hotel was an easy 15 minute drive to stadium and priced much better than many of the hotels closer to the venue. Beds were comfortable. We got back a lil early so the kids tried out the indoor pool. It is small and the deep end is only about 3'7" but that was perfect for our youngest that isn't a strong swimmer.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to let us know how much you enjoyed your recent visit to our property. Now you know where the hidden jewel in Moore, OK is please come visit us the next time you are in our city.

I am very particular about housekeeping service and I travel quarterly for work. In my experience traveling around the country and abroad, this property's housekeeping staff was excellent and consistent throughout our 4 night stay. Would definitely stay again.

This was the best hotel I've ever stayed at. The room was cozy, the breakfast was fantastic and the staff is wonderful. I'm not from Moore but when I needed help getting somewhere, the two lovely ladies at the front desk, Tina and Morgan helped me get where I needed to be and got me there in time. This will be my home away from home every time I come this way.

Old, dingy, musty rooms that have been poorly "updated" with carpet and paint ignoring everything else. Wasn't informed of routine pool maintenance at time of check-in that closed pool for 6 hours during the time me and my children were going to swim. Whirlpool run was not in good repair, shower curtain fell of the wall twice, mattress stained, and sheets with holes.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
First off let me start with a an apology that your experience at our hotel was not up to our high standards we have recently taken over the hotel and this was renovated just 1 year ago, thank you for letting us know about the issues in the room. We are investigating the issue with the pool since we have not had our pool closed since I have been here. I would love the chance to speak to you and get a little more information about your stay, we want you to enjoy your time at our property each and every time you visit. Please feel free to call me at 405912-8882 or email me at [email protected]

There IS NO discount or cancellation same day reservations! I was within one mile of hotel at a group vocal recording when the weather turned dangerous. Schools closed early and our recording place had to be closed early as well. I tried to explain to hotel, knowing Moore Ok has had two very bad tornado events in the past. They would not CONSIDER even a discounted refund to cancel reservations the same day. We drove home early and never used our room but they charged 100% fee regardless. No more Greentree-Best Western!

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Our 24 hour cancellation policy has not changed, we are willing to waive this when Tornado Warnings are in our are with no charge. However on this day we were only under a watch and the tornado's were in the northwest parts of the state. We would never want anyone to feel in jeopardy while in our area. We did not receive any information on our local news about the schools being closed in our area. We want to apologize for any misunderstanding from the hotel. Please feel free to call me if you would like to discuss this further at 405-912-8882, thank you and I look forward to speaking with you.

Very comfortable room as always when i stay. staff is always friendly and accommodating.. i am always able to relax or get work done if necessary because everything is there to accomplish my tasks. i would recommend staying at all the Best Western Hotels that i have experienced.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
We love to hear about your relaxing and productive stay while at our property, can't wait to see you the next time you are in our area and thank you for letting us know about this stay.

The check in and guest room were outstanding! The price was high because of when we stayed, but other than that, everything else was great. Breakfast was good and hot, which is great. Indoor pool looked very inviting.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
We love it when our guest let us know how much you enjoy your visit to our hotel, thank you and we hope to see you the next time.

We have stayed at this hotel many times and have never been unhappy here. The service is excellent and the price is very reasonable. We have never experienced a problem. The rooms are spacious, clean and comfortable. Lots of good places to eat nearby also. We will continue to stay at Best Western Greentree!

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
We appreciate you letting us know how great the staff has been and hope to see you the next time you are in our area.

We had a great experience at our time at the Best Western Greentree Inn & Suites, in Moore OK. We stayed there because it was close to my daughters softball tournament and I am glad that we did. My daughter loved it. The staff was excellent and the hotel was nice. I would recommend it to everyone.

paul_2700, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you for taking the time to let us know how much you enjoyed your recent stay at our property and we can't wait to see you for the next game.

Great stay, very nice interior design, internet and breakfast was very good, staff is very friendly and ready to help you anytime, room are very big and morden and clean.parking lot well light, I definitely recommend.and stay again.

bwmooreok, Manager at Best Western Greentree Inn & Suites, responded to this review
Thank you

Love the customer service always pleased when I stay at this location! The staff always goes above and beyond to satisfy their guests. I highly recommend this facility if you want to be pleased with the service!

bwmooreok, Manager at Best Western Greentree Inn & Suites, responded to this review
Dear Kathryn Thank you for staying with us. Paul P

The staff was very helpfull if I had any problems they where there to help. The room was clean and the beds where comfortable.the next time I go anywhere I am going to stay at a Best Western was a great time

bwmooreok, Front Office Manager at Best Western Greentree Inn & Suites, responded to this review
Dear LeThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jessie L 37099 Property Best Western Greentree Inn & Suitesroy

My room was surprisingly large, well decorated and clean. I was very comfortable and enjoyed the kind staff. I was traveling with students, some with allergies and special food needs, but the free breakfast contained a huge selection of options so everyone was well satisfied. I would stay here again!

bwmooreok, Manager at Best Western Greentree Inn & Suites, responded to this review
Dear Kirk Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property Best Western Greentree Inn & Suites

When traveling we normally look for a place that is clean and inexpensive. We found the Greentree to be both. Our room had been remodeled. Everything was nice and clean and comfortable. We had a mini suite. The value is outstanding. It was the lowest priced Hotel rated at 80 or above on Trivago. Hoping to have a clean and comfortable bed, we were extremely pleased with the accommodations. The lady that helped me check in was extremely courteous and friendly. The shower was separated from the sink area so that two people could be getting ready at the same time. Additionally, they have free breakfast that is very good. We will definitely stay here again as we travel through at least twice a year.

bwmooreok, Manager at Best Western Greentree Inn & Suites, responded to this review
Dear W Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property Best Western Greentree Inn & Suites

Great service great people cool amenities great perks for being a member of best Western hotel rewards club. They are gonna mail us our cards. We get 10 points for every dollar spent and even though we didnt have our cards yet we still got the discount for signing up

bwmooreok, Manager at Best Western Greentree Inn & Suites, responded to this review
Dear Sara Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you for signing up for BW rewards now you're member of world largest hotel chain. hope to see you back on your next visit to OKC/Moore area. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property Best Western Greentree Inn & Suites

Good complimentary hot breakfast to include waffles,biscuits n gravy, eggs, etc plus the usual continental fare. Indoor swimming pool and very small fitness room. My room included small fridge and microwave in addition to coffee maker. It was suite style, so not certain all room include these. Avoid even number rooms on freeway/frontage side - definitely more traffic noise. Only complaint was that spare blanket was soiled, but that was immediately resolved by the front desk

bwmooreok, Manager at Best Western Greentree Inn & Suites, responded to this review
Dear Flintgm Thank you for completing the survey regarding your recent stay at our property. I am Glad you liked our breakfast selections hope to see you back in near future . i will be talking to house keepers regarding the blanket. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property Best Western Greentree Inn & Suites

Excellent customer service! Phenomenal serve yourself breakfast! Enjoyed a light workout at the indoor pool and fitness room before going to bed. Wouldn't stay anywhere else but BW. It really pays off to be a member of the rewards program!

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Manuela Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at -405-912-8882. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

My husband and I had stayed here before and decided anytime we come to Oklahoma we are going to make this the hotel that we stay at. The first time we stayed here we were pleased with everything and from then on we make our reservations with BW.

Second time staying here. Friendly staff. Nice facility. Good breakfast choices for any appetite. Nice indoor pool and work out facility. Good location and easier to get to. Good atmosphere and decor. Will stay at again

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear John Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

We spent two nights here while we explored the area. The rooms were very comfortable; the staff was excellent and friendly. We did not take advantage of the indoor pool or the breakfast so I cannot comment on those. The shower water pressure was excellent. The hallways seemed a little tired, but that would be just a tiny complaint overall.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

The overnight stay at Best Western was very amicable and the room was excellent. We swam in the pool and it was very nice. The breakfast provided was very good and gave us a great variety to choose from.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Sheila Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

We came with family to stay for a one night getaway for my nephews. Found a baggie with meth residue in it under the kids' bed. Tried to talk to the front desk about it. She called the manager who is the owner apparently, then accused us of bringing it. We were told it was a housekeeping issue and to speak with them. We tried to speak to housekeeping and got no where. She acted as if she didn't understand us when speaking to her. I'm not sure why they would say to bring it up with housekeeping if they don't understand English. Maybe that is why they have baggies of drugs in their hotel room.be safe. Don't stay here. We paid $90 a night for a room that came with drugs. Some may appreciate that however my family and I do not. Also, one of our cell phones and a debit card were stolen out of the room and everyone in the hotel claim they have no idea what happened. This is the worst hotel I have ever stayed in. The absolute disrespect for privacy and personal property is atrocious.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
You had two rooms at our Hotel. One of the rooms numerous beer bottles were thrown out the window and broke all over the parking lot. It took us thirty minutes to clean it up. The room smelled of smoke, and there was burn marks near the window. There are signs in the room saying this is a smoke free Hotel and your group blatantly ignored it. In the other room there was vomit all over the carpet. The room reeked of vomit. Your group also drank beer and ate snacks in the pool area, which is not allowed. We had numerous complains from other guest in the hotel about the partying and noise going on in your room and in the pool area. As for the "bag of Meth" you called it? It was simply a pill pouch from Walgreens, says it on the bag, which there was nothing in the plastic bag. We have pictures of the bag. You did nothing but complain of our hotel even so much as to accuse our housekeepers of stealing from your room.

We had checked in at the hotel, then went to a home coming parade where I had my wallet pick pocketed. We came back to the hotel, and went to our room to make calls to cancel our credit cards, and the going back home, and the manager heard what our problem was, and told us he was not going to charge us, With all the problems we had facing us, this was a beam of goodness, and we sure do appreciate it.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Glenny Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

This was a very nice hotel along I-35. The room was very spacious and there was plenty of water pressure in the shower. The hotel has an indoor pool, breakfast, a workout area, which we did not take advantage. The staff is extremely helpful and friendly - I definitely recommend this hotel.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Thomas Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

Very cordial and professional staff. Clean rooms with a comfortable bed and very well maintained facilities. I would stay here again if the need arises. There are several good restaurants nearby and it is easy accessed from the I-35.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Don Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

We left Nebraska at 5pm on October 6th, drove 8 hrs and got into Moore Oklahoma about 1am. We were heading to Galveston for our cruise. We thought the hotel looked nice but we later found out not a very good area ! We woke up the next day Oct 7th and I went to check out and my husband went to the truck, we were broken into our window was smashed and all of our luggage for the cruise was stolen! I ran back inside and asked the girl behind the desk to call the cops she said that we have to she couldnt! My husband came in and said he wanted to look at the cameras since we were parked right by one, the girl called her boss and he said No it wasn't his problem!!!!! The cops nor the hotel didn't do a damn thing, neither one would look at the tapes or anything! Think twice about staying here! If you do clean out your entire vehicle!

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Jenn Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Moore,OK is very safe area to be in as for the break ins this happens to majority metropolitan city and it is out of hotel control to stop this kind of a crime. We do have outdoor sign posted telling guest not to leave important belonging in the car I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Jay P 37099 Property

Little bit older hotel about ready for a renovation, but clean and comfortable. Outstanding breakfast and staff went out of their way to make you feel welcome. Even had a yukalaye playing at breakfast really unexpected but fun. Not a fancy place but clean and functional. For me I will be back .

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Benjamin Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

The staff and ownership are very good to present a comfortable stay at an affordable price. I've stayed here several times and keep booking here when I'm in Oklahoma City. Location is convenient to major freeway, dining options, etc. If you have a pet, they do allow for dogs. Breakfast is decent for something on the run.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Marlisa Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

The Best Western Greentree is a solid choice for travelers. It's clean and comfortable, and while not an upscale hotel, it does what it does very well. I would have no issues staying there again in the future.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Renetta Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

We went to a college football and found this hotel, and had the best experience with our stay and the staff. The price was very good, as well. Location was easy to access from highway, and there were many food choices available, as well. Would definitely recommend this hotel to others.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Susie Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

Most of the problems are caused by the guests. Rooms should be inspected for smoke and fleas after every visitor. hifudlashfidhasifhuidahfuidashfuidahfuidhasuifisahfihashfjkdashfdjkashfjdasfhjkdashfjkahjkdlshjdklahfjkldhasjklfhjdkasfhjkdlafhjklladhfdjklahfjkdashjfdsjasfjidopasjfiopdasjiopfjiodasjiofjdioasjfiodaijfioajfiadjisjfiodasoijfiodajifiodajfiodsaoijfiodasoidjfiodajfidpaoisdjfiopdpaoijsfiodajfidodajfidopsajfiojdiosajfojdsajofjoidsijaofjjdasiofjiodsa

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Dan Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

awesome hotel. quite updated. and very clean. the check in was friendly and quick (even though we arrived at 3:30 am). actual experience matched the photos and description by the hotel. the neighborhood is sort of "middle of nowhere" but we were just passing by and needed overnight accommodations.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Guest Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

An overnight trip with a Great Grand & Grand Daughter 18 & 16. Purpose to 'shop the outlet mall' and visit the Oklahoma Memorial. From booking to registration to check-out - Nothing but helpful, efficient people who went above and beyond to help us. The Room was more than we expected - three beds, two sinks (for 3 women) a separate room for Grandma with a door, Plus it was sparkling clean! The breakfast was top notch. I am liking Best Western more and more as I choose them.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Carole Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

We added a night to our vacation so we could visit the Science Museum of Oklahoma. Moore is several miles south, but this motel is right on I-35, and just a few minutes from the museum. The staff is very friendly and helpful, and the property is well kept and clean. Nice beds, good pillows, and a massaging shower head. The pool is nice and clean, too. Very relaxing. The complimentary breakfast was fresh, hot and tasty. Quick service replacing depleted items (we went back for seconds!)

bwmooreok, Front Office Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear B3625 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jessie L 37099 Property BEST WESTERN Greentree Inn & Suites

The room was clean except for two things. There is a coffee spill near the desk which has that old coffee smell. Clearly they haven't cleaned the carpet in a while. The decorative pillow on the bed STUNK!!! It smelled like someone who infrequently bathes rested their head on it for years. WASH IT!!! The sheets/bed were clean, other than that decorative pillow. Bathroom was clean. I wouldn't stay here again, though. The breakfast food was fake - fake eggs - fake sausage (what in the world was in that thing??). The banana was ok and coffee was fine. Even the yogurt tasted weird.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Karen Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

We usually stay in Norman but have been unhappy with our usual accommodations so we decided to stay at the Best Western in Moore. We were very pleased as the room was awesome and the bed was very comfortable. The breakfast was very good, better than the Hampton in Norman and very fresh.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Wendy hank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

the lobby was very welcoming and the staffs were very friendly. The room was great and the breakfast was also great. It was a short stop over in Oklahoma on our way back rom a long trip. I will stay in this location again with my family for leisure and also for business. it was a great place and at a good location. not far from good restaurants.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Anthony Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

We had adult child with us so liked the suite aspect. However, the hide-a-bed did not have sheets; we had to request towels and sheets; the bedroom was quite small; the walls were very thin so we could hear a lot of hallway chatter, doors banging, and the conversation and crying baby in the next room. Breakfast was included but not very tasty.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

The only cart that the hotel had for transporting luggage to the hotel rooms -- had the wheels flat! It was terrible to maneuver through the hotel. The elevator doors had to be pushed back because it had no motion sensor and would just keep closing! It didn't have a button to keep it open, and so because the cart was difficult to move -- someone had to crush their body weight against it to keep it from shutting on the cart! AWFUL. Then when we went to our hotel room the toilet paper holder was broken and left on the floor. The room was clean and everything else was average, but the things that were bad stuck out like sore thumbs and made the stay overall irritating.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Gillian66 Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

Great service. Clean. Courteous and helpful staff. Quiet peaceful three day stay. Easy to locate. Room was clean and spacious, just wish there had been two chairs for both of us. Pool area clean and pleasant. We enjoyed a pleasant and informative stay here in Moore!

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Thenavigator Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

Very clean and staff very helpful. Actually served a real breakfast Pet-friendly makes traveling much easier. The room was very quiet making it much easier to accomplish work. Although not used, the pool and work-out facility looked very nice.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Charlie Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

We Greatly appropriate this Best western in Moore OK everyone is Frendly and Nice We are also Glad that the Tv service was updated to COX it was a Much better than last year .we plan to come again next year.

I stayed at the Greentree BW while in OK for a family reunion. I was very pleased with the hotel, cleanliness, and breakfast. The kids enjoyed the pool and breakfast. Very close to the freeway and airport. You could hear the traffic on freeway if you stood right next to the window but did not bother me while I slept.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear opal R Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

I would highly recommend this hotel to anyone going to OKC around the airport area. Well located but even better staff. We were treated like gold from all the staff and all of them were attentive and friendly. I would not hesitate to tell more friends about this little jem. The product is kept very fresh!!!!

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Harry Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

passing through OKC enroute to Denver and needed a place to get a few hours rest. Chose Best Western and we we're disappointed. The price was great. The room was great. The staff was great. I would definitely stay at BW again.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear David Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

This was a good place to stop on a trip from San Antonio to Chicago. It's better maintained than the Candlewood Suites next door, which is where I stayed the last time I did this. The room was clean and comfortable, and the Wi-Fi was reliable. Hollie's Flatiron Steakhouse was a decent recommendation from the staff. Be sure sure to stop at Robertson's for a ham sandwich if you're driving up 35 from Texas.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear David Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN Greentree Inn & Suites

Stayed here for a dance competition. The room was spacious and the staff very courteous. The room had a strange odor and there were some unexplained stains in the room. Breakfast was crowded with a long line for waffles. Nice hotel for the money. Would stay here again.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Cindy Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

We brought a group of 10 and had a great experience. The staff was friendly, the rooms were large and comfortable, everything was clean, and the breakfast was satisfying. The beds were very comfortable and the amenities were very pleasing. It was also a great price. We definitely will be back!

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Alicia Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

Looking for a place to stay while in the Oklahoma City area---you couldn't do much more in Moore than to choose the Best Western motel Plus. It is in the middle between OKC & Norman and in the midst of most name brand eateries. The staff was very friendly & Helpful most helpful.

bwmooreok, Manager at BEST WESTERN Greentree Inn & Suites, responded to this review
Dear Ronald Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

Hotel room stunk employees were very rude. Very rude. Would not stay there ever again. Pool was cold suppose to be a heated pool. But was very cold with no towels. Breakfast was horrible. Had to to go get breakfast at a restaurant down the street. Vending machines were not stocked. Room didn't have a remote. And lady at the front desk gave me a remote with a note telling me I had to program it my self. And after more than 15 times. It would not program. Finally the lady at the desk came to my room and tried to program the remote but could not program it. And told me she didn't know what to do and there was no one there to fix it and left my room slamming the door. Very very very rude. Tried to get a refund after only being in the room 30 mins. And she told me no refunds. Don't say at this hotel ever. Ever ever

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Kevin Thank you for completing the survey regarding your recent stay at our property. She was trying real hard to fix remote problem but your conversation was not real friendly with her. she offered you to move to other room which you declined our indoor pool is kept with 88 degree for comfort of all the guest and as you mentioned about our breakfast we offer scrambled eggs sausage ,biscuit and gravy ,flavored waffle ,yogurt,muffins,pastry ect On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

This was our second stay at this location and the second time we used points, except this time was a grave error,cause we will not return this location. The staff member told us it would take 12,000 points, and we were driving at the time. However she apparently checked and found out it was 16,000 points which is fine, but we were balancing our 24,000 plus points over two stays in our travels. We were never told of this change and we found out the next morning when we checked our balance. Best western awards put the 4000 points back on, but management here did not care. In fact the manager never returned a call to the room and when we checked out, he never said anything, nor apologized...Needless to say, this location has lost forever our business. Thus because of that, this became a grave mistake for the hotel.

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Susie Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .4059128882 Sincerely, Lesa L 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

Had a good night sleep after traveling all day. Room had everything we needed to rest and wind down. Room was quite and had a nice sofa to rest on. Breakfast area was good sized and had plenty of food selections to choose from.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Thomas Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

hotel was fantastic, just no smoking rooms. polite staff, good coffee and orange juice. very clean, everything worked as it should, roomy, management was able to direct me to areas I requested. The best BEST WESTERN I have stayed in for the last several years.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property

Very convenient to Oklahoma City Airport and University of Oklahoma. Very friendly and helpful staff. Will definitely stay their again.Will definitely stay there again. It is a great bang for your buck.

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jessie L 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

Bestwestern is a good place to stay and have a good rest. We have stayed in Bestwestern several times in the last 10 years and like them. We plan to stay again as long as we can get around. We are in our 80's and still enjoy getting out.

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Ted Lock, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jessie L 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

This is a nice hotel. The staff is extremely nice and helpful. Rooms are nice and clean. The appearance of the hotel, inside and outside, is appealing. However, the bed was hard. Also, breakfast was disappointing - they need to work on this.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

We stayed at this hotel for 0ne night and this stay was not easy, even though we earned points for this stay. Checking in the clerk, Valerie who was very nice had trouble getting the system to recognize us. Valerie was not able to pull us up by number. The whole process took about an hour.., very frustrating to say the least… our room was nice, However the next day when we tried to book a paid night at the “Best Western Website” price, the hotel would not honor it and to make matters worse, Best Western would state a higher price even though the online price was 72.00 and we told the corporate reservations where to go on line and they said they did and could not locate it. We find it hard to believe since we had, my partner/wife and also a bystander at the restaurant we ate at see it… So in turn, Best Western lost our business for that night. We tried to contact Valerie when she came in, however we were told to call back every 10 minutes because she was checking someone in. After 45 minutes, we said were done and went and stayed somewhere else. We were also saying we were going to stay there this upcoming Tuesday or Wednesday, but that is in jeopardy. It's really sad and disappointing, that after a couple of weeks of excellent and above service stays at Best Westerns that the one in Moore had to create so much frustration and lose us as a customer… Right now, our recommendation with this Best Western is not favorable at all, although all the others we wrote raving reviews… We would appreciate a call back from the general manager of this location to find a resolution of satisfaction. Thank you.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

We spent a Friday night here while visiting our granddaughters. We checked in after 6 pm and returned for the night after 9 pm. The elevator, the hallway were clean and smelled refreshed. The room itself was very clean and smelled very clean and crisp. The night desk mgr, Valerie, was very courteous and very helpful. She made us feel very welcome. The hotel is on the I-35 corridor as most of the hotels in this area are. Consequently, if you are a light sleeper the highway noise may be bothersome. Otherwise, well worth the money.

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Steve Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jessie L 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

The lobby has been remodeled, and there has been improvements in the breakfast, but still few choice, and not replenished quickly. The is an odor in the rooms, and they are outdated. It isn't the safest neighborhood, but I feel safe there. The person who runs the hotel and most of the employees are very nice and helpful.

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Alferda Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jessie L 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

Your staff is ridiculously awful. I checked in and went to my room. I immediately turned on the AC. As is somewhat common in hotels, the AC was very very noisy. Fine, I called the front desk and asked to change rooms. She said you cannot change rooms if you got into the bed. What? I checked in 3 minutes before that. I told her I did not and she told me to come downstairs to switch rooms. I came down. When I got to the desk she said she needed to go check the room to make sure I didn't mess it up (in the five minutes I had been there). By now I'm very upset. If you really wanted to check the room (which by the way is insane!) make my new key, bring it to me, and check the damn room then - instead of leaving me at the front desk after I'm already inconvenienced. As she heads toward the elevator I tell her I will need to speak to her Mgr. She said ok. She's gone so long I am able to call another hotel and book a room there. She comes back eventually and I ask her for the Mgr and she said she cannot let me speak to them. What? At this point I thought I was on a prank tv show. What kind of Mgr's policy is if there is a problem, whatever you do - don't bother me. I'm through with this place. I've stayed here over the last few years over 100 nights. But no more. Ive travelled over 100 nights per year for the last 12 years and have never been so shocked at the lack of hospitality at a hospitality business. And changing rooms at hotel (especially when your a returning guest and rewards member) has never ever been a problem. not every room is flawless and as a hotel Mgr you know that. Nonetheless - peace out.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Ryan Fisher, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Because we value your business, we would like to provide you with a _100 % discount to use towards a future stay. When you're ready to use this discount, please contact me directly and I will personally assist you with your reservation. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at .405-912-8882 Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

This Best Western had a nice, modern lobby area. The rooms/halls looked a little aged but not a big deal. Included: wifi, breakfast, business center with fax & printer, indoor pool, fitness room, elevator, fridge, microwave, and windows that open so you can get some fresh air. Worst thing (I was on second floor): you could hear the banging of feet above and when people were coming into their rooms as well. One night I heard my door rattle, thought someone was coming in, so I checked the peephole. It was a guy going into his room cross the hall and all his baggage made my door rattle. Add to a room: more nightstands / tables

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Steve/Eric Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

hotel facilities are nice and we recently updated in main lobby rooms are a little above average but could use a little more modern updating who is indoors and is very clean and nice breakfast is free and is very good variety staff is very friendly and knowledgeable this hotel actually got voted best in Moore Oklahoma

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Brandon Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

Everything went smoothly from being able to check in early to breakfast being serve fresh and promptly in the morning. The entire hotel was beyond clean. From the parking lot to the to the closets in my room. I look forward to going back to this location for another stay in the future.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear StephenThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

The staff were very friendly and informed. Quick check-in, got to my room with no delay. Breakfast was good and the food was hot. The pool was overly cold for an indoor heated pool but pool area was very clean and appealing. Business center was nice to use but the printer was out of ink.

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Cynthia Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jessie L 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

For the last few years when I am on the road I look for a Best Western because their offering is always consistent and at a reasonable price. The people are always friendly and the rooms clean. It's nice to know when you walk into a place what you are going to get. I have never been disappointed.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear James Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

Night management and housekeeping need to be replaced or retrained in hospitality. Our room was not cleaned for two days, when asking for extra towels from front desk at night expect to catch an attitude like you just interrupted him watching his favorite tv show. it is right on the interstate so there is alot of highway noise.

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear William Hausleiter, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jessie L 37099 Property

Stayed at the Hotel on thanksgiving night cold and raining in Oklahoma City. Windows was leaking water all night from the rain. AC/Heater unit was getting water from leaking windows. I'm glad I didn't get electrocuted. Set Thermostat at 77 but temp in the room stayed 73 all night. WiFi is not even decent enough to make a connection. Blanket is very thin consider the time of the year.

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Bruce Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jessie L 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

We were road weary and really needed a room. The agency I had booked a room at (at this same hotel) had really messed up, and there was no record of the booking. The desk clerk was able to straighten it out, with no extra cost to us (even waiving the early check-in fee--it was 3am!)

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Denise Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

The room was clean. The staff was friendly. Over all it is a nice place to stay. The room was big and the temperature was very constant even though the outside temperature took a big dip. I stayed there the last time I was in Moore and will probably stay there the next time, it is a nice place to stay.

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Charles Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jessie L 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

We stayed at the hotel for 4 days. The lady at check in was very friendly and helpful. The breakfast was actually very good. The room was clean when we first got there , but after the second day we noticed that they basically made the bed and put new towels up. On our last day we didn't get towels and had to go to the front desk and ask for them.Overall I would reccomend this hotel.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

Only problem is the access to it. The might put some signs where Moore dr goes across the double lane to help travelers at night. Otherwise great stay. Staff very helpful Breakfast very good. No complaints Clean indoor pool Not directly on i35

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Goodolelady Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

We had been traveling all day, and pulled in here...we are members of the Best Western Gold Club. All seemed well, but when we were going to bed, we wanted to adjust the thermostat to our comfort level for sleeping. The thermostat would only keep the room freezing, so we decided to use the ceiling fan (which most rooms do not have) but the thing rattled all night long....needless to say, we did not sleep well that night!

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Martha Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will personally look in to wall thermostat and the fan you mentioned. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

Upon my arrival in was met with a friendly desk clerk and found all the staff I dealt with very friendly and helpful. The room was clean and comfortable, the pool is salt water, not very deep 2-3 feet but the temp was okay (indoor heated). The treadmill didn't work so I road the stationary bike. I agree with previous reviews about the breakfast, they should use a different sausage and eggs. Overall it was a good stay with a good price.

bwmooreok, Front Office Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Al Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, JESSIE l 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

Upon arriving the hotel was clean and up to date. In the middle of the night I began itching and found bed bugs. I tried to find a desk attendant to report the problem but none were found. The hotel had quite a few young men wondering the halls all hours of the night and knowing no one was available made me feel uncomfortable.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We did complete inspection of the room you stayed in we did not find such insect nor any type of flea. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at .405-912-8882 Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

This hotel is very hard to get to if you do not know the area. We called ahead to get our reservation and was traveling after dark. It was clean, breakfast was average, thought the prices were a bit high for the area. Room was clean.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear FIOann Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

We just needed a place to stay the night - we went here because we thought that BW was good and then BW PLUS would be better? Anyway, we were satisfied with the hotel. We didn't try the pool - but nice clean room, the carpets may be a little worn in the hallways but - this is a hotel with lots of people walking down the halls every day so for me, it was fine. The breakfast was actually better than expected, there were scrambled eggs and sausages, we're not used to this at roadside hotels. Even though you're next to a busy highway and of course, you can hear the cars, it didn't bother us at all.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Marianne Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites

I paid through Expedia on my pay pal account. When I was checking in, she found me right away and asked for my credit card. She was going to charge me for the rooms. When I said I've already paid, it took her a minute before she finally said oh, sorry. That happened to my mom on a trip before and neither place would give her money back. The place was very clean and we enjoyed our stay. The breakfast left a bit to be desired. The usual cereal, gross eggs & sausage, waffles and syrup that has a whang to it. We were near the highway but never heard it.

bwmooreok, Manager at BEST WESTERN PLUS Greentree Inn & Suites, responded to this review
Dear Vegas Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at .405-912-8882 Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Jay P 37099 Property BEST WESTERN PLUS Greentree Inn & Suites