Best Western The Lagoon Hotel,  Manado

3.5/5  - basé sur 22 notations.
Komplek Bahu Mall, Blok A3, 95115, Manado, Indonesia - Ver el mapa
+62 431 7282 888 +62 431 7282 878

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Los puntos fuertes del hotel

  • Cafetería-restaurante
  • Spa
  • Piscina al aire libre
    Piscina al aire libre
  • Aire acondicionado
    Aire acondicionado
  • Bar-salón
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Servicio de masajes
    Servicio de masajes
  • Ayudante de cámara
    Ayudante de cámara
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El Best Western® The Lagoon Hotel está situado en un enclave rodeado por montañas en la bahía de Manado, un lugar de gran popularidad por sus actividades de submarinismo y de buceo con tubo, especialmente en el Parque Nacional Bunaken, reconocido como uno de los mejores enclaves de submarinismo de Indonesia. Este enclave no solo es ampliamente conocido por los practicantes de submarinismo, también ofrece trepidantes recorridos de trekking por una zona volcánica, piragüismo en aguas rápidas y la posibilidad de visitar la reserva natural de Tangkoko Batuangus. A la hora de disfrutar de la mejor gastronomía, Manado ofrece una gran variedad de especialidades con sabores muy picantes en su calle principal, Boulevard, y el Best Western® The Lagoon Hotel le permitirá acceder con la mayor comodidad a este enclave para descubrir las vibrantes actividades locales. Con un total de 187 modernas habitaciones con impresionantes vistas a Manado Tua, Boulevard Beach y las montañas, el Best Western® The Lagoon Hotel proporciona un fácil acceso a las tiendas y a los enclaves comerciales y de ocio de la zona, estando situado además a 45 minutos en auto del aeropuerto internacional Sam Ratulangi. El Best Western® The Lagoon Hotel tiene el firme compromiso de proporcionarle la mejor estancia posible.

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Habitación 1

Opinión de nuestros clientes

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Basado en la opinión de 22 huéspedes
Muy bueno
Con amigos Con amigos 1
De negocios De negocios 14
En familia En familia 3
En pareja En pareja 2
En solitario En solitario 0
Calidad del sueño
Relación calidad-precio
Best Western The Lagoon Hotel,Manado
  • 1
    « Not Best but Worst Western... »

    Just checking in now for business purpose...arrived 14.50 and after waiting for 15 minutes behind other guests I was skipped by a tour group which the ladies FO promptly served. After complaim I was ask to sit wait for the key. 15 minutes later back the the desk complain and until total of 40 minutes complaining along with numerous guest checking in....was told another 20 minutes wait for the room. After tired of complaining we were given complimentary lunch by another gentleman who looks higher in rank. For a note the 3 ladies in FO fleed and escape to the back office once we all started complaining, they look incompetence and do not know what to do. This hotel really disappointing. Never have such experience at Peninsula or Aston Manado. If coming with family for leisure I will surely not stay here Btw 1 hour 10 minutes later I still haven't receive my room key but at least I am eating lunch.

    « Best worsten not western »

    Terrible check in took over one hour and we did not get our room until 18:00 hrs. No explanation. We met a sales manager explained and where sent a fruit plate as apology. Horrible elevator situation. There are only two and one day it took us 30 mins to get to our room. Room was horrible and unclean. Bathroom never been cleaned. Shower filthy and room dusty, lamp broken and only one power socket worked. Floors all covered in red grout from recent tiling and despite booking a deluxe sea view months in advance the room we got had only a small side window on the ocean but a large picture window view of the road! Reception and concierge service was non existent but the breakfast was actually nice. It's a cheap Asian group hotel and we should have chosen elsewhere. Nothing in Manado and better to stay out of town.

    « They upgrade my room to suite class for one night »

    i dont know for what reason, they change my room to suite class for 1 night only. maybe my room not available at that time. as a budget traveller, i never stay in suite room before. it is a funny experience. haha. for 2nd and 3rd night, i stay in a room with beautiful seaview. bed is clean and comfortable. they key card is needed to use the elevator but sometimes it doesnt work. and its not just me. but the best thing about this hotel is their breakfast and location. there is shopping mall just next to best western.

    « just OK »

    things i like about this hotel: 1. good location, near supermarket, shopping centre, beach and various food court, etc. 2. awesome view from my room, 3. the staffs is friendly and really helpful. things i don't like : 1.check in took so long, 2. wifi in my room sometimes not working, 3. the elevator is so slow breakfast was just ok.

    « Could be better »

    Our superior room was quite spacious compared to other hotels The lobby situation is kind of weird as you have to take the elevator to 2nd floor The hotel is location in a quite dark, narrow street. Pretty scary if you go out at night There is a small shopping center nearby Our room floor is quite dirty and sticky as they only vacuum to clean the floor, mind you this is not carpet floor Our room plumbing was broken and had to be fixed when we checked in. The air conditioner was very bad as i was sweating the whole night. Hope they could improve this Breakfast was good though not a lot of choices Overall I could give higher ratings but there are better hotels in this area with similar price

    « Exceed Expectation »

    This was my 3rd times to visit Manado for Business trip. This time they were provide my accommodation and stayed at Best Western the Lagoon hotel for 5 days. Apparently, this hotel is the tallest building in town, so just imagine how great the view was! Not only that, I stayed at Deluxe Sea View room which I don't know that I will get that "more than breathtaking" sea view. I let the curtain opened since the first day. The services also was great, the room service is affordable with super delicious food. They have infinity pool with sea view. The room is super clean with complete amenities. I will surely will be stayed at here again and I am highly recommend this hotel!

    « Good new hotel »

    We got the deluxe rooms with seaview which was amazing! New hotel, nicely furnished and clean! Great staff as well. Had few issues with wifi in both rooms which was resolved eventually. No air con in the corridor and there were queues and long waiting time for the lift. Overall, good stay.

    « Nothing western and not the best »

    I stayed for a business trip early December. I will share the good and bad experience I had during my stay. The bad side: 1. The floor layout is weird. Lobby is on Ground Floor but the reception desk is on 2nd floor. So you have to carry your stuffs from GF to 2nd, complete the check-in, and then go to the floor of you room. Not efficient. 2. The elevator takes way too long! It's very slow. During peak hours, getting up and down could take more than 5 minutes. 3. On the first night, I don't see any towels in the bathroom, only bath robe. On the 2nd night, there's a towel but no bath robe, so confusing. 4. Bathroom shower drain is clogged. Please check room 1020. 5. No direct access to the street. Pick up or drop-off using taxi would require an entry to the area is not free. It's also pretty far from the street so I would have to walk to get to the street. The good side: 1. Simple and fast check in and check our process. 2. Marvellous view. I stayed in the deluxe sea view room. The view in the morning and sundown is very beautiful. 3. Good breakfast. 4. Large deluxe room. 5. Superb internet access Verdict : there are better hotels in the city

    « Bestwestern lagoon »

    good hotel, clean room, nice view, good location near shopping center and food stall. Price is good enough, breakfast good, all staff is helpful. They give me early check in based on available room, although I didn't ordered it before. Thanks

    « Best View in Manado »

    Best Western Manado is located right next to Maluku Sea. The building is the highest in Manado. It is opened recently in 2017. My room facing the sea and with all the big windows glass.... the view is fantastic. I could see the mountains, sea and the famous Bunaken. Bed and room is comfortable. They provided complete amenities. When I came it was dinner time. The hotel has 1 restaurant and provide a la carte dinner menu. Breakfast is buffet with Asian and continental buffet menu. Meanwhile the distance from the airport is around 45 minutes. The down part of this property is the access to the hotel on peak hours could be challenging. Traffic can be very bad. The hotel is very close to many restaurant and the biggest mall in Manado. It is in the central of business/shopping district. If you want to have the room with best view, Best Western Manado is the right place to be.

  • 5
    « New Construction, comfortable beds, next to the water within the heart of Manado »

    The food service was slow, but everything else is Excellent. The staff was pleasant and kind. The breakfast was very good and I also was able to check in early. I will stay again at this hotel again if I return to Manado.

    « One of the best breakfast buffets in town »

    The Best Western Hotel is not a cheap option but worth. The staff speaks good English. The rooms are clean and the room service works. We enjoyed the great breakfast buffet in the restaurant. Soon they will open a roof top bar. Sure we will visit Best Western in Manado again.


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·Desde el aeropuerto de Sam Ratulangi: Recorrido de aproximadamente 30 minutos o 23,3 kilómetros desde el aeropuerto internacional Sam Ratulangi hasta el Best Western® The Lagoon Hotel. Vaya hacia South Street y siga por AA. Maramis Street. A continuación, tome la carretera de circunvalación Ring Road Street hasta la calle Sulawesi Street en la ciudad de Manado. Siga la calle Sulawesi Street hasta la calle Wolter Monginsidi Street en Bahu y acceda al centro comercial Komplek Bahu Mall. El Best Western® The Lagoon Hotel estará situado en el interior de este recinto en el edificio de mayor altura de la zona. ·Desde la estación de autobuses Malalayang: Recorrido de aproximadamente 20 minutos o ...

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