Best Western Plus Hotel Lacey Inn & Suites,  Lacey

4.5/5  - basé sur 611 notations.
8326 Quinault Drive NE, 98516-5831, Lacey, United States - Ver el mapa
+1 360 456 5655 +1 360 456 5255

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  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Estacionamiento al aire libre
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  • Recepción 24 horas 24
    Recepción 24 horas 24
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Ubicado a poca distancia a pie de las principales tiendas y restaurantes de la zona, el Best Western Plus® Lacey Inn & Suites le ofrece el espacio de alojamiento idóneo durante su visita a la ciudad. Nuestros huéspedes podrán disfrutar también de un cómodo acceso al centro deportivo Regional Athletic Complex (RAC) y los diversos eventos y actividades celebrados durante todo el año en el parque Skyhawk, ambos situados a 1,5 kilómetros de distancia. Aquellos huéspedes que deseen disfrutar de un viaje rápido de un día podrán acceder a la capital del estado de Washington en sólo unos minutos y estarán situados a 96 kilómetros de la costa del Pacífico, lo que convierte a este hotel BEST WESTERN de Lacey en la vía de acceso idónea a la costa del Pacífico y a tres horas en auto de Canadá. Los huéspedes que se alojen en nuestro hotel podrán disfrutar de innumerables actividades de interés durante su estancia en Lacey. En el interior de este encantador hotel exclusivamente para no fumadores de Lacey, Washington, los huéspedes podrán disfrutar de un alto nivel de comodidad en unas amplias e impolutas habitaciones y suites equipadas de forma muy completa con colchones con acolchado doble y todas las comodidades del hogar. Además, nuestros huéspedes podrán comenzar el día de la mejor forma con un desayuno caliente completo gratuito de lujo antes de pasar a disfrutar del resto de servicios de este hotel del condado de Thurston, entre los que se incluyen una piscina cubierta climatizada y bañera de hidromasaje, un gimnasio, acceso a Internet inalámbrico en todo el hotel, instalaciones de lavandería y estacionamiento. Para mayor comodidad de nuestros huéspedes, la tienda Cabela's® está situada junto al hotel. ¿Se encuentra en viaje de negocios? El Best Western Plus® Lacey Inn & Suites cuenta también con un centro de negocios abierto 24 horas con fax, impresora y servicios de escáner y una excelente ubicación a poca distancia del área Industrial de Lacey, las bases militares Ft. Lewis y McChord, el Capitolio del Estado y mucho más. El colegio universitario estatal Evergreen y la Universidad de Saint Martin's están ubicadas asimismo en las inmediaciones, lo que convierte a este hotel de Lacey en el espacio de alojamiento idóneo para visitar a estudiantes o recorrer el campus. Independientemente del motivo de su viaje a Lacey, Washington, el Best Western Plus® Lacey Inn & Suites le ofrece el mejor espacio para su estancia. Realice su reserva en línea hoy mismo y ahorre.

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Habitación 1

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Basado en la opinión de 612 huéspedes
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NOTA EMITIDA CONSULTAR LA OPINIONES PARA NOTAS RESUMEN
Excelente
 
478
Muy bueno
 
111
Bueno
 
15
Mediocre
 
5
Horrible
 
3
Con amigos Con amigos 32
De negocios De negocios 155
En familia En familia 214
En pareja En pareja 152
En solitario En solitario 40
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Best Western Plus Lacey Inn & Suites,Lacey
  • 5
    « Great local hotel »

    This Best Western is an amazing value for the money. The hotel is clean, rooms are spacious, breakfast is FABULOUS and the location is super convenient to I-5. And yet, the hotel is so well built that I didn't hear the freeway at all! If you have any reason to be in the Olympia area, this is a great option for you.

    5
    « Very Pleased »

    Caring and concerned staff and very accomodating. Pleasant atmosphere and accessible to the highway with easy on and off. I would definately used this property again and suggest it to friends and family.

    5
    « Great Place and Michelle was great »

    The lady at front desk MICHELLE was great. Went out of her way to make sure I had the right room and that everything was in good order. In fact she even made fresh cookies. WOW great service Someone should give that girl a raise.

    5
    « Awsome Hotel »

    I have been staying at this great Hotel every time come to Lacey for the last year or so the rooms are super clean and comfortable, the breakfast with lots of choices and the staff here wow very nice and professional. the lady at the service desk Michelle always makes me feel welcome and love her fresh baked cookies. is people like Michelle that keeps me coming back because her way of making people feel welcome and right at home. thank you Michelle for all you do Jorge Lopez

    5
    « Great for work and get away. »

    Stayed here for the first time for a business event. Room was ready ahead of schedule, check-in was quick, staff was friendly. Room was large clean and comfortable. Convenient to freeway and shopping. Use the pool and the spa to relax. Probably the best breakfast I have had at a Best Western.

    5
    « Comfortable dog friendly »

    Nice room and bed, clean. Lots of stores and places to eat around the area. Quiet, pet friendly location by a huge dog park. Staff was nice and helpful. Great breakfast facility and items. Will stop here again.

    5
    « Really nice stay, We enjoyed our stay. »

    Well everyone likes a deal so on a recent trip into Washington I decided to use 10,000 points Best Western had a promotion going this month. I had never stayed here but I was very impressed. Their staff was super nice, The property is clean, comfortable and safe. They have a great pool and hot tub and they have a wonderful facility guy who I am sorry his name slips me, but he has been at the property 14 years and he made sure that the pool and hot tub were running really well, he obviously takes pride in his work and he really cared about our stay and how our trip was going. Really nice person. We would highly recommend this hotel to anyone we know. Give it a try if you are in Olympia. Very handy location near many places to eat, shop and or bars and casinos if that is your thing.

    5
    « BW Lacey Washington »

    This is a very nice Best Western....nothing fancy, but very clean, modern, comfortable. The breakfast is on the plus side. We travel regularly to or through Olympia and we will use this BW in the future.

    5
    « Great staff, great location »

    This is a nice hotel in a great location for visitors to Olympia or the Ft.Lewis/McChord base, right on I5, and although my room was facing the street, I could barely hear traffic- even when I opened the window- highly recommended.

    3
    « Well maintained »

    My husband and I stayed at the Best Western Plus Lacey Inn & Suites and I thought it lived up to its reviews. It's clean, well maintained and provided a very good breakfast. Efforts were made to update the showers, counters and linens. The attendees who provided the breakfast were busy wiping down chairs and counters while waiting for customers which I thought was impressive. My only concern was for the poor lady who greeted us at the reception desk had noticeably bad teeth with obvious anterior decay and moderate buildup and gum disease. I would really advocate for these customers service workers, some kind of dental care so these employees who greet the hotel customers everyday can smile and feel confident about their teeth. This is so important!

  • 5
    « Not a bad room in the place »

    There isn't a bad room in this place. Our room was probably in the worst place possible when you think of hotel stays. directly across from the elevator, above the venting machine area, and right next to the front desk. We were not sure how great our sleep would be at check in. It was fantastic, we couldn't hear any of it, I was amazed. This is probably one of my all time favorite Best Western properties.

    5
    « We only stay here in Lacey »

    We are never disappointed when staying at this hotel. It costs a little more than other hotels in the area, but the staff is always friendly, everything is always clean, and the breakfast is excellent.

    3
    « $20 pet deposit NOT REFUNDABLE »

    $20 pet deposit NOT REFUNDABLE as BringFido app states, manager did not care to honor the stated information. Randy the manager was quite short with me, after seeing what the app stated he did not make any compromises like many other hotels have. He told me to call and complain to BringFido. Many hotels we've stayed at will honor this app information and treat you as valued customers, not at this BW.

    5
    « Great place to stay »

    Great hotel, friendly staff, very clean inside and out. The express checkout was really good option. Stayed over for only a night for a family reunion, but would definitely stay there again when needed.

    4
    « We Got the Flu... »

    One thing I dread when traveling is getting sick and both my husband and I did during our visit to the area to see family. The staff could not have been more kind. Neither one of us could eat so they found Peppermint tea for us and peppermints and kept the water bottles coming. When we realized we could not fly out the day scheduled we called the front desk and they were very accommodating in allowing us to stay put for one more night. That aside, our room was large (thank God we had 2 queen beds this time!!), very clean and comfy, flat screen tv, coffee maker, mini-fridge, microwave. Conveniently located for us with family only a few minutes away. I highly recommend this Best Western Plus and kudos to their kind and caring employees.

    5
    « Excellent hotel for Lacey Washington »

    Visited family. Hotel was close to main street, we were able to walk to places to eat. Hotel clean, breakfast outstanding, for hotel breakfasts. Had fresh fruit, yogurt, apples, and of course, the waffle machine!

    5
    « First stay! Great location! »

    Stayed here as close to Cabelas for a little shopping. Very clean newer hotel. Room and bed were cozy. Great coffee in room. Breakfast was wonderful and included many items including strawberries and watermelon . All staff friendly and accomodating. Pool and hot tub were small but served their purpose. Walking distance to Costco and quick walk to Hawks Prairie Casino and Restaurant. We loved the restaurant and we received 15% off from staying at the hotel. Loved it and kid friendly but with full bar...bonus! Stay here! You can't go wrong!

    5
    « Many stays »

    Have stayed here a lot over the last few months. Very good staff and friendly. Breakfast is way above other places. Would recommend to family and friends. Close to places to eat and Costco is across the street. At the time of this review nothing negative to say. A plus is I have never seen a bus for a team or anything here. So have never had to worry about loud people and getting a good nights rest.

    5
    « Dependable Quality »

    I always stay at a Best Western. Their facilities including an indoor pool are always clean. Their Showers, TVs, Coffee Makers, Etc. always work. I like that I know what to expect in the way of their rooms, breakfasts, and staff. I use Best Western for both business and family travel.

    5
    « The best hotel we have staye in. »

    A new hotel. The room was larger than most of the hotels we have stayed in. There were two sinks in the room, one in the bathroom, and a second near the refrigerator & microwave. An excellent place to stay with large clean rooms, friendly helpful staff. Just off Interstate Hwy 5, so it is handy place for the highway traveler. We plan to stay again on our return trip to SeaTak Airport.

  • 5
    « Awesome Service with a Smile »

    The overall expereince was outstanding. The team was very attentive to every guest and they took the time to engage guest. I truly enjoyed the stay. The front desk clerk was awesome. You could tell he was passionate about his job. The rooms were very clean. They do have pet rooms and I specifically did not want a room where a pet stayed.

    5
    « Awesome »

    Everyone great, it's my get away place, something in the breakfast area for everybody pool and hot tub very nice and clean rooms are very comfortable i love the wall mounted shampoo and conditioner and the evening cookies are a nice treat

    5
    « Great night'sstay »

    A great stopover for the night. Convenient location with I-5 access. Free breakfast. Extremely clean property with a helpful staff. Washer and dryer on site. Good location for close restaurants. Rates were extremely reasonable.

    5
    « Another good night's sleep Thank you. »

    THis hotel is convenient for us upon our trips to places north, and visits to family in the Olympia area as well. The owners and management take care of the property and hire staff that is customer oriented. The guest room furnishings are in good order and comfortable beds as well. We look forward to another visit here before the end of Nov and yet another visit in Dec 2017.

    4
    « Nice place but double check your reservations in advance »

    Our room was fine and it's a clean place. When I asked at checkin about my inlaws room they lied to me about it saying that they had them right next to us when in fact they didn't even have their reservations.

    5
    « Great Place to Stay »

    I usually stay in Best Westerns because of the rewards program. This one stands out. Its new, very clean, great employees and I really like the fruit selection for breakfast. I will try to stay here as often as I can when I'm in the greater Seattle are for business.

    5
    « Very Nice Hotel »

    Highly recommend this hotel if staying in the Lacy or Olympia area. Staff are friendly and helpful, rooms are clean, good free breakfast and good selection of local restaurants nearby. Hotel also has computers for your use to access the internet.

    5
    « Exceeded expectations »

    The location and access to this hotel was great for an overnight stay. The staff were excellent, bed was comfortable, breakfast good, and Lacey was a nice little place. We enjoyed dinner at a Thai restaurant a short walk from the hotel.

    4
    « Great stay »

    Had a wonderful stay. Staff was friendly and accomadating. One thing I will point out. Is that the hotel states it is "pet friendly", it is ONLY dog friendly. I had a cat and called to make sure I could get a pet friendly room. Upon check in (I made arrangements for my cat to stay elsewhere) is when I found out that they only allow dogs.

    5
    « Very clean hotel »

    Everything was great. They let us check in early at 12:00 instead of 3:00. Room was nice and clean. Tv has lots of channels. Breakfast was good from oatmeal to waffles to omelettes. Very convenient to highway. Would stay at this hotel again.

  • 5
    « Quiet and Comfortable »

    I came in late, and the staff were energized, friendly, and ready to check me in. The moment I stepped into the room I felt comfortable. The room was fresh smelling, clean, and super quiet, which is what I needed for an all day meeting I had to prep for the next day, thank you.

    1
    « Cleanest Motel »

    This was the cleanest,friendliest,nicest motel I have stayed with in a long time. The breakfast was more than fantastic. Even the thought that went into the presentation of the breakfast items was 5 star plus. Everything was top of the line and will be staying there again

    5
    « Great choice in Lacey »

    We stayed here the night before a charity bike ride. The front desk was kind enough to give us a ground floor room right by the exit so we could easily bring in our bikes. Clean room, comfortable beds. The front desk let my husband into the breakfast room early so he could load up before his 100 miler. The breakfast was one of the best buffets I've seen. The fresh fruit (my favorite part of a buffet) was wonderful. Two kinds of RIPE melon, pineapple, strawberries, bananas, apples, oranges and grapes. Applesauce, yogurt, hard boiled eggs, two kinds of sausage, veggie omelets, waffles, biscuits and gravy, oatmeal and cereal and pastries. Outstanding. Nice if small pool and spa. Room was on the small side, but even with two bikes it was okay. And fast free wifi. I'd return.

    4
    « Stay in Lacey »

    We visited Seattle and wanted to visit a relative in Lacey so we decided to stay in Lacey instead of driving back to Seattle - found Best Western in Lacey - very affordable, clean, friendly staff, clean room, quiet and very comfortable - the continental breakfast was really good too! Thank you Lacey - we'll be back!

    5
    « Great Hotel Experience! »

    From the time I walked through the front door of the hotel, we were treated as a VIP. The staff and presentation of the hotel (aesthetically pleasing) is truly among the best! I cannot recommend this hotel enough.

    4
    « Great place »

    This place was really sweet! I have some great sex with my girl there. I will go again! Also the people there were really nice but for this grumpy lady at reception. I also like the ubication of the place, you can get there really quick from every speed way in the city.

    5
    « Very Nice!! »

    Rooms are spacious and quiet. Staff makes you feel at home and not rushed during check-in. We normally eat breakfast but did not this time; food looked good when I walked through for some water. Business office for guests was quiet and easy to use. This is an easy on/off to the freeway location.

    5
    « quality and fantastic employees »

    We have been coming to the BW in at least twice a year since it opened and will continue for many more years,we will because of front desk staff remain loyal to Lacey BW. The also do an excellent presentation of the breakfast.

    5
    « Nice hotel »

    We were going to stay in Olympia but decided to stay in Lacey instead. Check in was quick. We did not see much of the area to know what was there. We ate dinner at the casino next door. It was decent food for the cheap price. Would not hesitate to stay here again if I was in the area. Only complaint was a lack of choice for zero calorie drinks in vending machine. My husband is a diabetic and cannot have the sugary drinks.

    5
    « Awkward check in, over-all excellent »

    Check in was awkward because the girl at the desk didn't want to show us the room first(which you should always do by the way! You never know what you're really going to get until you see it! Nice lobbies don't always equal nice rooms.) and actually grumbled about it out loud but after getting her past that things went smoothly. The rest of the staff was excellent. Pros: Clean spacious rooms with no "hotel room" smell at all. The breakfast was great with a fresh fruit buffet and little omelets and sausages and the like. A very clean and organized buffet. 12pm check out! Cons: The hair conditioner dispenser in the shower was frustratingly slow to dispense it's contents. I appreciate the concept but the dispenser needs work. Bring your own and you'll be happy. The pool room was also small and contains the hot tub as well making for a very humid and chlorine'y environment. Add a couple shrieking kids and you'll want to hang out somewhere else. If you don't care too much about the pool like I didn't you'll have a great stay. A tip: If you're hungry take your room key card with you to the little casino in the parking lot next door you'll get 15% off your bill. We only discovered this by accident. They also have a large selection of local beers on tap and are generous with the samples so you can pick the ones you like. The chicken parmasean was really nice.

  • 5
    « An Exceptionally Fine Property »

    This is one of the finest BW properties we have found in our 15+years of staying with BW in all parts of the country. It is convenient to both Mt. Ranier N.P. and the south Puget Sound. A large Safeway and numerous restaurants are nearby. EZ access to I-5 at Exit 111.

    5
    « Good job!!! »

    smaller chains don't get the recognition they deserve, this one is tip top! the staff here day or night was awesome!!!! I intentionally didn't bring tooth paste and a razor. and they had that for me. breakfast was good, I filled up my thermistor with coffee so that I would have some during the morning

    5
    « Best hotel in area and it's not even a close race! »

    Our house caught fire. I knew we'd be in a hotel for a month so I chose the Best Western because of their rewards program. The General Manager, Randy was very helpful. The staff, especially Danielle, Sue and Greg were extremely friendly. It was very clean! And the cleaning staff was very kind as well. The breakfast is all you want. Real fruits and proteins included. Kids loved it! It's walking to distance to Costco, Home depot and many restaurants. (Some which will give you a discount if you show them your hotel key card) I couldn't be happier with this place. There's no comparison. Many Seattle hotels are twice as expensive and half as nice. I highly recommend this hotel to you.

    5
    « Nuce »

    This hotel was very nice. My ONLY complaint was the shower. It didn't seem to have much pressure and it didn't get really really hot. Still giving the hotel five stars. The breakfast buffet was amazing. The two ladies working in there do not stop! They are constantly refilling everything as needed and go above and beyond. I wish they had a more kid friendly pool.

    4
    « Hotel »

    Friendly, clean, and well service hotel. Would recommend to anyone . Great internet for teenagers. Good free breakfast. Nice pool with hot tub.Staff very friendly and helpful. A quality family hotel near many family restaurants.

    5
    « great base of operations »

    great place to sleep, and relax when visiting the family. breakfast is wonderful. further, the pool is great and is a great diversion for the grandchildren. the cost is very reasonable for what you get. the candy dish on the front counter is a hit.

    5
    « Great stay »

    Usually don't stay at Best Western but this hotel was recommended by a friend. Got the AAA rate. The hotel was very clean and the staff very friendly. We travel to Lacey quite often and this will be where we stay from now on.

    5
    « Clean & beautiful Hotel »

    We love to stay at the Lacy best Western plus hotel when we travel to Washington State. It feels like home. the rooms are so clean and nicely updated & the grounds are so pretty with beautiful flowers. We love the breakfast and the entire staff is outstanding.

    5
    « Friendly staff, very clean »

    The hotel is pretty new, so it's very clean and attractively decorated. Staff were very helpful. The pool was small but indoors, clean, and extra towels are provided poolside. Breakfast was great. Somewhat spendy, but I would stay here again.

    5
    « Very clean and spacious hotel rooms and halls »

    This hotel has very friendly and efficient staff. The breakfast has lots of selections and a variety of fresh fruits. The all night clerk keeps coffee hot even at 2 am for us insomniacs and is quite articulate. The night clerk clerk (7 pm) makes sure clean catered food does not go to waste. The check in clerks are welcoming and friendly. No frowns in this hotel. The computers in the business center have fast internet.

  • 5
    « Excellent Value »

    THE HOTEL IS NEAR THE HIGHWAY AND EASY TO ACCESS. Lots of parking. The room was large and comfortable and the bed was excellent. The breakfast selection was very good and the waffles and sausage were excellent. Friendly and helpful staff.

    5
    « 4 star quality, 2 star price »

    I'm a bit of a hotel snob and after spending the night in a different hotel with half the quality and a price that was half again as much, I walked into the Best Western Plus in Lacey and it was like angels singing. This hotel has amenities on par with many 4-star hotels I have stayed in at twice or even three times the price. I will be coming back here on a regular basis.

    5
    « BW Plus First Timer »

    This is my first time staying at the Best Western Plus and I have to say that I was not disappointed at all. I was very happy about my spacious room accommodations and having a microwave in the room was a plus. Although I had a short stay at this hotel, it was worth the money spent for comfort. Hands down my favorite thing about this hotel was the awesome breakfast. Breakfast was very tasty and wholeheartedly appreciated.

    4
    « Best Western Stay »

    Nice place to stay at an affordable price. Location is close to several stores and shopping centers. I would definitely recommend this hotel to a friend or colleague. The casino next door has really awesome food. Please try it out during your stay.

    5
    « Home away from home »

    My family members use this hotel as a home base when visiting parents and grandparents several times a year and have found it to be a great place to feel comfortable and welcomed by everybody that works on staff there.

    5
    « Great Hotel »

    I would definitely stay here again! Hotel very clean, staff was friendly. Continental Breakfast was great. Close to shopping and restaurants. No complaints, no issues. Overall a great hotel to stay in and it's pet friendly.

    5
    « Got it down »

    We are Best Western people and, due to the reviews on Trip Advisor, we drove right by the Olympia BW in order to stay at this one. And wow, were we glad! This hotel hits the top of the BW charts! Friendly and helpful staff, they are well-trained with their customer service. We rolled in a little early from a few days' camping, and they were kind enough to arrange a room for us as soon as it was available. We got in, unloaded a few things, and had a long, lovely afternoon nap in the quiet room. The hotel itself is newer, and the pool and hot tub were clean and enjoyable. We walked to a restaurant for dinner, and thoroughly enjoyed the large selection of breakfast food in the morning. The food was healthier than any we'd ever seen at a BW - they had lots of fresh fruit, and even had gluten-free bread for me when I requested it. So well done, and keep up the great work.

    5
    « BW Always Good »

    Great location if you want a casino and some shopping. The room was large, clean and comfortable w/ refrigerator, coffee pot and microwave. The a/c worked great. Breakfast offerings included omelette, potatoes, 2 types of sausage, mini donuts, cereal, yogurt and more.

    5
    « Best Western Plus, Lacey WA - EXCELLENT ALL AROUND SERVICE AND ACCOMMODATIONS »

    This BW is by far, the most accommodating, clean, aesthetically pleasing and professionally staffed hotel EVER. I've visited many 5 star establishments, and this BW out did all of them. Sue was a special delight, ensuring I was taken care of in the most hospitable way. She went well above and beyond. Thank you, Sue!! The breakfast was awesome. Hot and plentiful. I couldn't have asked for a better stay. Great job, BW Team!!

    5
    « An excellent stay with an excellent person on the desk! »

    We stayed here last week, and Sue the lady on the desk that evening was probably the most genial and down to earth person I have come across in my 40 years of travel. She was friendly, personable, and made our stay just great! She upgraded us to a King Suite as we are Platinum members and a suite was available, and gave us information on where to go for dinner. She needs to be recognized for how she represents the Lacey Inn and Suites. Great job!

  • 5
    « The Best of the Best Western »

    As a Diamond Select member, the BW brand is almost a second home. Over the last 2 years, my personal opinion is that the quality of BW lodging in relationship to the ridiculous price point that these middle tier properties have escalated to now requires checking all comparatives for other brands that are trying to be more competitive. This property in Lacey is the exception by far. The first impression upon checking in and then going to your room via the elevator and hallways is that you are in a Hilton style property. I would highly commend the owner and the maintenance staff in keeping it spotless. In most properties of the BW level, you look at the paint and carpet everyday on your way to and from where you are going and in most cases its dirty, dull, dinged and damaged, which somehow doesn't make you look forward to "going home" every time you return. When you can ride the elevator with one of the very personable staff and wash them wipe down the inside of the elevator door so that it is shiny and fingerprint free, you know that your best interests are being looked after because they actually care about the one chance that all of us get to make a good first imression. In my travels, I have found only two properties that are worthy of the so called "Plus", and this one should be the example that all others follow if they want to earn that designation instead of just paying for it. Hands down the best quality of breakfast items that neither look nor taste like the usual mass prepared whatever it is you think you might be eating that the other BW properties usually try leave out at the lowest possible price point cost to them. The owner appears to be Canadian according to the elevator permit. Maybe that is the entire difference. Regardless, the stay was well worth the value received and I woud enjoy knowing where the other properties are that are owned by this same hotelier who must be very proud to share the ability he has to provide this level of service and comfort as he invites others to share "his home".

    5
    « Excellent experience & great value »

    We were in Lacy for a softball tournament and our team stayed at this hotel. It was hands-down the best experience we've had with a Best Western. The rooms were comfortable and roomy, the staff super friendly, and the breakfast was amazing. This hotel changed my opinion of Best Western and I would definitely stay here again. It was also a great bargain.

    4
    « Great Place To Rest »

    My wife and I stayed hear one night last weekend. We had been traveling all day and were ready for a good rest. Sue at the front desk was very busy juggling customers, but she did a great job keeping her cool and attending to every one in a timely, professional manner. She is a great person to have at the front of your house. The room was very clean and quiet. They offer free Wifi and Complementary breakfast. The bed was quite comfortable as well.

    5
    « Bonnie L »

    We where treated as a guest should be. All the hotels in the area where apparently full, the phone rang 5 times while checking us in, however the gal answered each time while helping me and was extremely polite to each person. We had stayed the prior weekend at different place and where treated as if we should of not been there. What a difference! Staying at the Best Western has given me faith with hotels once. again.. Must say and the cost was 50% less.

    3
    « Nice room, Awful Overall Experience »

    I've stayed in this hotel (the exact same room) 2 years in a row for 4 day stays. Last year was ok, this year was awful. After getting woken up at 7:30 by new hotel signs being pounded into the wall behind our headboard we got promised a rate discount on our "stay". This discount only got applied to 1 out of the 4 night stay. The pool room was so toxic smelling that our kids only got to swim one time and ended up not feeling well after. I also got yelled at for having the pool room door propped open to get some fresh air. Same boring breakfast all 4 days in a row. Fridge seal did not work well and did not get fixed while we were there. Express checkout email did not get sent correctly because they copied the email incorrectly from my BW account. When I called to ask about these things after getting home I was straight up called a liar and the manager would not talk to me directly. I do NOT recommend this hotel due to the amount of problems and several rude office employees that made my trip a bad memory.

    5
    « personal »

    This hotel was great. very clean and friendly staff. would stay again. We stayed here for 8 nights and felt very comfortable. the breakfast was good as was the price for our stay. The room was very clean and the bed was very comfortable. we even had a view of Mt. Rainer. Highly recommend this hotel.

    5
    « lacey best western »

    Excellent. Breakfast comprehension. Couldn't have been better. Good service. Lovely pool and hot tub. clean. Friendly staff, good facilities. Room clean, bed very comfortable. View of Mount Ranier from our window. Good parking facilities.

    5
    « Sweet hotel »

    Clean, affordable, great pool and hot tub. Good breakfast, easy to find Loved my weekend there. Had a King Suite with sofa and partition to the bed. So classy. Comfortable as heck bed and nice furnishings in room. Restaurant/casino right next door. Great bloody Mary and French dip :)

    4
    « Little disappointed »

    Review bill at check in, ensure that you get what they said during reservations. Great breakfast, rooms are great too. Oh and the staff are very nice. no bah bah bah all business here, pool good, fitness room good, TV was messed up right after turning it on, it would work it out.

    5
    « Amazing find »

    This is an amazing property. Clean. Friendly. Professional. Breakfast is great. All BWplus should offer this breakfast. Close to Walmart and interstate. Short drive to restaurants. Close to air force base.

  • 5
    « Fun Stay in Lacey »

    I came on vacation to visit a friend and had a wonderful time. The Best Western in Lacey is such a nice hotel, with a very nice staff. While I only stayed 2 days, I had a great time. I plan on returning to Lacey and will stay here again.

    5
    « Best Breakfast on Trip »

    On our recent vacation to Seattle and Glacier National Park, we stay at BW in Redding, CA, Spokane, WA, and Shelby, MT, and without reservation, we all agreed that BW Plus at Lacey had the best breakfast and room.

    5
    « Great Service »

    Friendly and helpful staff to us who are mobility limited. They deserve a S T A R ! Front Desk Manager helped with luggage; Breakfast Room Attendant helped carry food to table; Maintenance Person assisted with luggage to car. Wonderful people.

    5
    « Great find »

    We were looking for a place to stay outside of Seattle and this worked out great. The check in was easy. The room was clean and comfortable. The breakfast was very good, the two ladies did a great job keeping everything in order and refilled. The fruit was great , oatmeal homemade , etc. I good variety of items. I would stay here again .

    5
    « Would stay again »

    After traveling from the Port Angeles Ferry, it was very refreshing to find the BW+ in Lacey easy to find and very accommodating. I only wished that I'd brought my swim suit. There was an issue of some uncontrolled children there, but the front desk person took care of it as soon as we called.

    5
    « Great Hotel »

    I usually choose to stay at Hampton Inn but decided to try BW Plus for a better rate and was pleasantly surprised that we had a similarly pleasant experience for a much better rate!! All the amenities were comparable to Hampton Inns. Breakfast was great!!

    5
    « Informational,automotive »

    Lacey trip 2017,checked out some prospective fixes for problems potential .Evaluated custom fabrications. Met with potential providers, Hotell located between the two. Travel between both was very easy.

    5
    « Great Graduation Stay! »

    We had a comfortable stay while attending our twin grandsons' graduation. The hotel and staff are the best! Clean with highly professional staff, well stocked breakfast offerings, fresh cookies at 5:00 PM and apples and mints available at the reception desk. Highly recommend this BW to everyone!

    5
    « Recent stay at BW Hawks Prairie_Lacey, WA »

    We stay at this hotel about once a month or more. It is convenient to our travels to Olympia and areas north, ie, Seattle, Enumclaw, Everett, and more. Good service, clean rooms, great staff...and the cookies in the evening are also good. The breakfast service is much better than most of the hotels anywhere. We will stay here again.

    5
    « Great Hotel in a Good Location »

    Overall, this is a very good hotel in a convenient location. It is 10 minutes to JBLM and just down the street from good restaurants and basic shopping. The staff is friendly and there are work tables in the lobby for late night work sessions. The pool and fitness room are standard fare. The pool is indoors.

  • 5
    « Great location walk to restaurant »

    New hotel and great rooms. Walk to restaurant and shops. Very well kept facilities, complimentary breakfast. Staff is very professional. Easy on off freeway. Located next to freeway but no noise in the room.

    4
    « Lacey-BW »

    The hotel is clean and well maintained. The breakfast is a great benefit. If you are unaccustomed to community type soap and shampoo dispensers, bring your own. Their soap and shampoo is dispensed from hanging dispensers in the shower, so you do not get individual containers / bars on a daily basis.

    5
    « One night stand »

    We booked this hotel based on its proximity to food and the Courses at Hawks Prairie. Extremely pleased on both counts. Hotel room was very large, clean and the breakfast excellent. We did not get a chance to use the pool or hot tub, but those looked nice as well.

    5
    « Good Hotel »

    Family 2 room king bed was perfect for me and my granddaughters had separate room. Hot cookies when we got there.. Apples and coffee breakfast was more then better then any other hotel I have stayed at. Keep up the good Job will be back..Love the Pool and Hot tub.

    5
    « Excellent value »

    The hotel was clean and quiet. The free breakfast was far more extensive than in most other places, and the staff was friendly and attentive. A great value for those visiting the Olympia/Lacey/Tumwater area.

    5
    « Great stay! Amazing Service!! »

    I Stayed at this hotel last month and I have to say that it was very a pleasurable stay over. Greg the gentleman at the front desk was amazing. The check in process was very prompt and well done. He was very welcoming and had lots of smile which was very nice to encounter. The hotel is beautiful and clean and the breakfast is superb. Lots of selection and open. I would definitely stay at this hotel again. The service I received when I arrived is something I definitely want to experience again. It is beyond greatness and perfect.

    5
    « Great stop on the way to see family »

    We've made it a habit to stay here on our trips to see the family. Very nice hotel, large clean rooms, and comfy beds. The kids love the pool, and we all really enjoy the location's many options for shopping and food.

    5
    « Great place to stay »

    Great place to stay. Clean rooms, quiet and well serviced. Breakfast is hearty and varied selections. Newspaper at counter in the morning and cookies and coffee at night. Excellent service staff. I stay there once a month for business and would not stay anywhere else in the Lacey are.

    5
    « Outstanding Customer Service »

    This is not the most plush elegant hotel I have stayed at, but, the customer service here is great, the hotel is comfortable and I appreciate the hospitality that I have been treated to when I have stayed.

    5
    « Excellent stay »

    Best Western has stepped up their game in the Hotel business. Very comfortable and pleasant stay and all staff was very caring and professional at all times. It was nice to see a familiar person at the Hotel that was at the front desk thank you

  • 5
    « Enjoyed our Stay »

    Everyone was friendly and we enjoyed our stay. Beds were comfortable. Breakfast was good with a nice selection, the staff kept everything clean and stocked up. The biscuits could use an upgrade but they were decent. Over all my stay was very pleasant.

    3
    « Overpriced »

    Staff is nice and friendly and rooms seem clean but wasn't not impressed by the "pillow top" queen bed for $145. It was firm and worn. I stay at BW Bellingham often and they have the REAL pillow tops! Internet was comparable to dial up! 3-5 Mbps ! No Krueger coffee either. Which is almost standard in all BW pluses. Also a big shoutout to the GM, I mean "cha" (certified hotel administrator). Your cut and paste email was appreciated.

    5
    « Clean and Modern »

    We stay at Best Westerns almost exclusively. This is one of the nicest ones there is. The breakfast buffet is terrific. We were surprised to come back after our dinner to fresh baked cookies from the staff. It's a great place to stay.

    5
    « Baseball Weekend »

    Staff were friendly, accommodating and professional. They were polite to the athletes where many hotels are not. The staff were engaging with the guests and treated everyone with respect no matter the ages. Very clean and updated. Great experience.

    5
    « Excellent Stay »

    If you're looking for quality, this is the hotel to stay at. The staff is amazing, the hotel is clean. The breakfast is incredible. Would highly recommend this hotel to everyone. A big thank you to Sue at the front counter for making this stay incredible!! Hotels need more people like you!!

    5
    « Great experience »

    Got in late received Quick Service night manager was very helpful couldn't say enough about this hotel everything look new quiet nights rest would definitely stay here again.... check out was easy breakfast was great

    5
    « Clean, quiet, comfortable, amazing breakfast »

    This place was truly fantastic! The room was beautiful and comfortable. The hot tub and pool were so relaxing. The breakfast was better than most restaurants -fruit, eggs, meat, tons of assorted pastries and hot oatmeal! I felt like a rock star after a great night sleep and a delicious breakfast. Can not recommend this place enough. And don't waste your time driving around for a restaurant for dinner, just walk to the casino. Believe me, we drove around for 2 hours to find a sit down restaurant and failed.

    5
    « Will go out of our way to stay here again »

    We decided to try a new location on the way home from our winter home so chose the Lacey Inn and Suites. Price is a consideration to us particularly due to high CND/US dollar exchange and this hotel seemed like a luxury hotel at value pricing. We found this to be true. Although close to I-5 it was very quiet and the rooms were very large, well appointed, and very comfortable. The bed reminded us home and that is important to us. The front desk staff (Sue) for our check-in was exceptional and noted in our Best Western account that our profile required attention and did this for us. The fresh cookies in the lobby are also a nice touch. The breakfast was very well done and again very attentive staff who added to the comfort of our stay. There is a gaming room next door with a lounge and restaurant where we ate our evening meal and a second restaurant across the parking lot so although the hotel does not have its own restaurant there are two to chose from steps away. Check-out was a breeze and again very friendly service. We have recommended this to numerous friends and will continue it do so.

    5
    « Great stay »

    We stayed only one night but it was very convenient, clean and helpful staff. The breakfast was delicious and there were many options. The beds were very comfortable. We would definitely stay here again.

    5
    « GREAT STAY!! »

    This was our first time at this Best Western. It appeared new, it was very clean inside and out. Very easy access off of the freeway. Nice location. The staff was great, as was the room. We did not have reservation and took a chance stopping by for availability. We got a King Bed for only $112.00. Well worth the stop if traveling along I-5 and you need to stop near Lacey or Olympia.

  • 4
    « Nice »

    We enjoyed our stay. The staff was friendly. The room was very clean. Breakfast was very good. There were a variety of food which included biscuits and gravy, potatoes omelets, a variety of cold cereal, fresh fruit and oatmeal.

    4
    « Very helpful service when problem arose »

    The first night of our stay, there was a storm with gusts of wind and there must have been a loose screen on the window because there was a rattling noise coming from outside the window. When I told the front desk clerk the next morning, she gave us the option of having the repairman come up to see what the problem was or to switch rooms. We opted to switch rooms and the next room was fine, even with the continuing storm outside.

    5
    « Very comfortable! »

    Staffs are well trained, very clean, spacious and comfortable room. Very delicous hot breakfast. Nice location and pretty gardening. The location was in the business plaza, we were worried about noisy but it was so quiet. Enjoyed staying.

    1
    « Wouldn't even look up »

    Walked in, stood at the counter... Minutes passed... Finally she looks up and when I ask for a room she says there are plenty but won't check me in. Come back later. Terrible service. I mean seriously... You won't at least check me in? That way I can have the knowledge that a room is waiting?

    5
    « Friendly staff beautiful hotel »

    The Lacey Inn is located convenient to the freeway and all points of interest and shopping. The staff is very helpful and friendly, rooms spacious, clean and beautiful. Did I mention quiet too. Good place to stay!!

    5
    « "Spacious room, comfortable bed" »

    Very helpful and courteous staff, clean and spacious room, well kept breakfast area and lots of fresh fruit were served. Costco is not far from this property( a cross the parking lot) and easy access to freeway

    4
    « summer stay »

    staff very friendly and accommodating . room was clean free continental breakfast breakfast area was well kept and the offerings plentiful. the room were air-conditioned and updated. the front desk as well as breakfast attendant were courteous and welcoming.

    4
    « Best Western of Lacey WA. »

    This location is spacious and comfortable. It is convenient to the Interstate and a wide selection of local businesses. Local choices include Home Depot, major gas stations and chain groceries. The reservation and check-out functions were very easy.

    5
    « comfortable »

    The motel was comfortable, the breakfast was outstanding, staff was very friendly. nice and clean. Cookies at the front desk were very good.The location is perfect. lots of restaurants and shopping very close. This is a great place to stay.

    5
    « Another Great Stay »

    This is my 6th stay at this location this year. I always look forward to seeing the staff. Even though this location is right off the freeway, it is always quite. I will continue to stay here when in this region.

  • 5
    « Fantastic! »

    Stayed here for a business trip and the hotel was close to company headquarters. Really a very pleasant and quiet place to stay. Zero road noise from the nearby interstate and a solid breakfast served every morning. Staff was very competent. Close to restaurants and a casino with easy freeway access. I would recommend this place to anybody! Enjoy.

    5
    « Wonderful Stay »

    Everything was great, room was super clean and comfortable. They had a sink/mirror area outside the main bathroom, which is so much more convenient than having to share the one in the main bath. We never use the breakfast at BW, as we're not early risers, but understand it's really good.

    5
    « Come and Be Spoiled »

    This hotel is a great find. From the time you walk in the door untill you leave your know they care about your stay. Be ready for a wonderfull breakfast with the the details all covered. They fruit is prepaired and not just set out in a bowl to pick from. All the items are fresh and Hot. Put this hotel at the top of the list when your near Lacey WA. You will not be disapointed.

    4
    « Clean, Nice and Killer Breakfast »

    This place sets the standard for breakfast! Fresh fruit and fresh meats. The set up was outstanding. Will stay here again! Convenient to Ft. Lewis, Lacey, of Course, and Olympia. Convenient to shopping and eateries. One of the better BW's I have stayed at.

    4
    « frequent visitor to Olympia, wa »

    This hotel has become our "go to" hotel in the area. We try to use Best Western hotels up and down the west coast. Clean and comfortable. Good staff and pleasant accommodations. I am adding words to meet the assignment. It seems unnecessary for me to add up to 200 words, but this system requires it. Silly!!! Word - Word - Word.

    5
    « Good Location , no Highway noise. »

    Stopped here as a halfway point on our way to the Oregon coast. The rooms are very spacious and in " like New " condition , and very clean.The room we had had a sitting area that was like a little living room, so you don't have to lie on the beds to watch TV. Also you can walk across the parking lot to a Casino and restaurant. Breakfast that's included with your stay is among the best I've had , lot's of fresh fruits , and really good sausages. Unlike some other Hotels in this town , I did not here any freeway noise . Pool was a little small , but clean.

    5
    « Convenient, clean and very friendly! »

    I stayed here while preparing for a job interview and found it to be a very nice experience. Being that I was under some pressure and anxious, having the staff treat me with a smile and friendly conversation made all the difference in the world. The room was clean, beds were comfortable, wifi worked well, and the full breakfast in the morning filled me up. I really liked the free use of the computers in the business center too which helped me prepare me for my job interview as well. I am definitely planning to come back when I make my move. Thank you to the friendly staff, especially the tall young man (part korean, hawaiian, and something else I couldn't remember). He was very sociable and gave me a short pep talk on my interview as well. I hope you can figure out who he is from my not so helpful description and recognize him for his hospitality -- maybe on my stay within the next few weeks, I'll find out what his name is and be sure to let management know.

    5
    « A pleasant surprise with Best Western Lacey. »

    This is an excellent hotel. Very clean, quiet, great breakfast, great service, affordable, all the employees were friendly. THIS IS NOT AN EXAGGERATION. This hotel should be teaching other hotels "How to Run a Hotel". Everything was top notch, I mean everything.

    5
    « Best Breakfast at the Best Western »

    The Best Western Lacey is a newer hotel with larger than normal rooms for a chain hotel. The hallways are wider so you can get luggage down them without hitting the walls. Breakfast gets 5 stars for the fresh fruit, omelets and paninni maker. This hotel is very quiet with easy access to the highway. There is even a Costco right across the street with gas available for a lot less than the other stations down the road. I have paid a lot more and gotten a lot less. If I am ever in the area again I will definitely stay here.

    5
    « Pleasant surprise! »

    Wow! When we arrived to spend three nights here in Lacey, WA at the Best Western, we were pleasantly surprised. It was clean, the people working at the hotel were friendly, the beds were very comfortable, the breakfast area was clean and the food was nicely prepared. This hotel is run like a tight ship. From the hotel manager to the people cleaning our room, they were very helpful. This experience was excellent! Best Western will be at the top of our hotel list in the future. Great job!

  • 5
    « Nice place to land at the end of the day »

    I would stay again. Breakfast was a pleasant surprise. Everything was fresh and presented nicely. Good coffee and the staff outstanding. Décor slightly dated but everything was clean and nice. Surprisingly quiet for being in a busy area. Front desk was helpful, friendly and got my wake-up call right.

    4
    « Wedding stay »

    Stayed one night to attend a local wedding reception and found this hotel to be very comfortable. Extremely quiet rooms and did not hear anything at night, even though our room faced the parking lot. The complimentary breakfast was very good.

    5
    « Wonderful! »

    Came her for work travel. We do a lot of field work and a good breakfast and good night sleep are really important to me and my coworkers. This place was perfect! The rooms are very clean and quiet. The continental breakfast is the best I've ever seen! They have your typical pastries and waffle mix to make your own waffle, coffee juice etc. But, hey ado have a variety of toppings for your waffle, two kinds of fruit compote, whipped cream, and nuts, as well as syrups. The fresh fruit was really good. Pre peeled and perfectly displayed oranges, watermelon, cantaloupe, strawberries, kiwi, bananas, and while apples. The big hit with the group was the pre made omelets and breakfast burritos! Okay, they weren't as good as a fresh one off your own skillet but they were pretty darn good! The breakfast staff were working hard all morning to make sure the food was coming out fresh and/or hot. The front desk staff were extremely nice and helpful, knew what they were doing and were a pleasure at any hour. In summary, my entire crew has agreed if we have work anywhere near this area this is where we want to stay!

    5
    « Best ever! »

    We stayed at a number of Best Westerns in the Seattle and this one was the best of all. Enjoyed both nights there! Beautiful and immaculately clean. Stay was very friendly and also very professional. Would stay here again in a heart beat.

    5
    « All good »

    I really like this hotel. The rooms are set up well with a big bathroom. It is clean with a great breakfast. Nice beds. Everything you want as a business traveler. I would recommend it for a night and for extended stay.

    5
    « Classy & Clean »

    Very upscale hotel always clean & quiet for a great nights sleep nice comfy mattress with nicer than normal linens, granite counter tops and shower enclosure. The second countertop and sink which is also granite works great for two people or more. The sofa and chairs and TV are very nice and have a divider to keep out the noise is someone is sleeping, The breakfasts are also better than usual and the attendants are extra nice. We love this Hotel and hope it never changes!

    5
    « BEST COMPLIMENTARY BREAKFAST ON THE PLANET »

    Absolutely every single start-your-day-out-right breakfast item was offered in a clean spacious cafe area. Delicious coffee too!!! Abundant fresh fruits including sweet delicious Kiwi made my day. Every dish was replenished before it was empty. Seriously, Best Western Plus Lacey's breakfast is worth the price of admission!! My guest room was spacious and impeccable, as were the lobby and property grounds. As an older woman traveling with her service dog, I felt 100% safe and welcomed at BW Plus Lacey Inn & Suites. Thank you for a restful and rejuvenating evening and morning for a weary traveler. KUDOS!

    5
    « Easy on off from I-5 »

    Next to all kinds of shopping. If someone needed to get away for a night or two just an hour or so away from home this is the place! The breakfast is one of the best I have ever had at a motel. The persons that made it did a wonderful job.

    5
    « Move »

    We are looking to relocate and the hotel was very convenient. The restaurant next door had good food and good service . The staff at the hotel were very friendly and accommodating. Will stay here again.

    5
    « Comfortable Room & GREAT breakfast »

    After a busy day of work, the Best Western in Lacey is a great place to spend the night. The mattress firmness is just right--and the queen bed comes with four pillows of varying softness. Best thing about the stay is the breakfast that opens each morning on 6 am. Huge selection of foods including omelettes, variety of breakfast meats, made-to-order waffles, oatmeal, huge selection of fresh fruits, coffee with different creamers, juices, pastries. An awesome spread. The food items are continually replenished during breakfast hours. Friendly staff and plenty of tables. And the daily newspaper to peruse while enjoying breakfast!

  • 2
    « No Internet Peace Here »

    Over the three days I spent at this Hotel, all was excellent but the WiFi, an unacceptable problem in the year 2016. Within the first hour of arriving in my room I had a virus on my computer. at check-out, guests waited in a long line because the main desk computers were "malfunctioning".

    4
    « AMAZING STAY....LOVE THIS HOTEL »

    I was traveling alone and I was very particular about where I would stay since I have never been to this city before. I had checked out several other lower priced places, but the reviews were so bad. The hotel is clean and the furnishings are updated, but it looks pretty new. They have computers off the lobby. Breakfast was included, indeed a plus and quite the variety. This place is right in the middle of everything you need, not to mention the small Hawks Prairie Casino right next door. Many restaurants very close by....Chinese Buffet, sushi, Vietnamese, Mexican. Costco, Home Depot and Walmart Super Store, Safeway all very close by. The city of Olympia is about a 10 minute drive and they have a wonderful farmer's market with free parking. I left my phone charger in my room and they mailed it back to me.

    5
    « Loved this hotel »

    This was the nicest hotel we stayed in during our 8 day vacation in the NW. The rate was reasonable, breakfast was great, it was easy to find and the rooms were very nice. We loved this hotel and next time we are in the area we will book it again.

    5
    « Nice Motel in Lacey »

    It's a pleasure to write a review of the Best Western Plus Lacey Inn & Suites. My wife and I stayed there recently with our grandson after attending an opera in Seattle. (We'd driven to Seattle from our home in Portland for an evening performance.) We had originally intended to spend the night after the performance in the Seattle area, but we changed our plans after checking the prices at a few hotels in Seattle and nearby communities. In other words, we decided it was worth driving 40 miles or so toward home after the opera to avoid what we thought were pretty high hotel/motel prices in Seattle, Tacoma, etc. This turned out to be a particularly good decision, as it resulted in a very nice stay at the Best Western Plus Lacey Inn & Suites. We were warmly welcomed by the front desk staff there when we stopped by the motel around 2 PM on our way to Seattle. We were allowed to check in at this rather early time, making it possible for us to put our bags in our room, change our clothes in the room, and proceed to Seattle. Thus, when we got back to the motel (around 11:30 PM), we were able to just go to our room and get to sleep. Our room was clean and pleasant, the beds were comfortable, and everything in the room worked well. The hotel was, in fact, clean and pleasant throughout, and the breakfast was particularly good. (The two women who were running the breakfast room the morning we were there seemed to be constantly cutting up fresh fruit and replenishing the supply in the customer area. I send them special thanks for the great watermelon they provided.)

    5
    « Great stay »

    My wife and I stayed here for 1 night, wish it was 4. Very clean and comfortable. Hotel staff were kind and friendly. Breakfast room was even better. Many items to choose from. Pool was also great. We will come to stay again. Happy guest!!

    4
    « Uncomfortable hide-a-bed »

    The bed was fine but the pull-out sofa/bed was not, hard bars on the end. The breakfast was very good. The biscuits and gravy were fine and there was lots of fruit. There were shower gels, shampoos and conditioners mounted inside the shower but they needed a LOT of pumping to get a handful. I used the computer in the media room off the lobby and the speed was ok.

    5
    « Very good place! »

    This was our first time in Lacey but now that we have family there we will be back a lot. We will stay here again. It was very comfortable, well maintained, good service, a particularly good breakfast and a good location. It was also pet friendly which is important to us.

    4
    « Very nice other than Internet not "high speed" »

    This Best Western Plus has the level of amenities that you would expect from that level of hotel. As usual, the room, general facilities, breakfast, service, etc. were all very good. The Internet left a bit to be desired. It was OK for email and general browsing, but was not quick enough to play anything other than a very short streaming video. So, if that's important to you, I would choose another hotel. Otherwise, it's great.

    5
    « Best hotel in Lacey »

    Whenever we are visiting the South Puget Sound area we always stay at this property. You can always count on friendly and efficient staff. The place is always spotless. The breakfast is way above average. While it is close to I-5, the place is quiet; you will get a good night's sleep.

    5
    « Good nights sleep. »

    We stayed in Lacey to make an airport hook up the next day. The room was comfortable. Nice fitted sheets, restful mattress. The staff was very kind and welcoming. Good location near Cabela's. Should have stayed closer to seatac. The drive through Tacoma is LA at its worst, and Tacoma is bad 24/7.

  • 5
    « Nice »

    We travel with a dog. Room was clean, easy access to outdoors for the dog. Breakfast was way above average. Staff were very nice. Beds were comfortable and I really like the bed linens. Close to everything, including Costco, the cheapest gas in town.

    4
    « Olympia flying visit »

    Thoughtful and helpful staff. Very clean and excellent decor. Extra facilities such as gym and pool if you wish to use them are available. Internet service excellent. Breakfast included is a bonus and healthy options excellent. Good location for a stop over on way to Seattle.

    4
    « Can't Go Wrong »

    Clean, friendly, and comfortable with a great location. Rooms are certainly above average. I stay at this hotel whenever I'm doing business within 10 miles. It is worth the extra few miles to stay at this Best Western as compared to other Hotels in the area. I'm a regular satisfied guest.

    4
    « Service and Facilities are Great »

    Service was great. Although I am not typically a cookie eater, during this visit at Best Western offered and provided fruit (cut Water melon and peeled oranges - which sat in their display case for quite a few hours) ;rather than cookies during the evening hours. This is all fine and of the best intention, however not necessarily received well by all - Not to mention a few errant water melon rinds scattered within the vastness of the parking lot. When I asked about it, I was told its the management's idea of healthy lifestyles. (Not when it sets out for four plus hours - My opinion) All-in-all the visit was great. Thanks

    5
    « Quick Stay »

    Was very clean, gave a good discount and the staff was pleasant. The breakfast was better than most "included" breakfasts we had on this trip that was very refreshing. Had a somewhat small dog area but there are plenty of other places to take them.

    5
    « Very nice Hotel »

    We were very happy with this place. Lobby of this hotel was bright,clean, big and inviting. Front desk people very pleasant and helpful. Hotel and our room smelled fresh and were tastefully decorated. Rooms stocked up with coffee and variety of tea bags. Bathroom very clean with extra towels and wall dispenser for soap, shampoo and hair conditioner . Our room was spacious and clean.Carpet looked clean and smelled fresh. Decent size breakfast room was bright, clean and organized. Plenty of different variety of food and fruit ,and pleasant atmosphere. Gym had good range of exercise machines and good air conditioning! Good location in vicinity of stores and restaurants next to major roads. If we travel that way again we would stay in this hotel would be more than happy to recommend BW Plus Lacey Inn to our family and friends.

    5
    « Great hotel »

    This is a great hotel. Comfortable, very clean, friendly staff, and a very good free breakfast. The room was very spacious, clean, and well laid out. Linens were very nice, and the towels were actually soft (unusual at most hotels). I will definitely stay there again when in the area.

    5
    « Best bet in the Seattle area »

    Stayed last nite (07/20/16). Friendly staff, I should've caught her name as helpful as she was. It's super clean and HAD THE BEST BREAKFAST we had in a "free" style breakfast. They has my extra request ready in under a hour of booking. I don't generally give 5 stars , but thus was best price and great stay.

    5
    « Passing through »

    Best Western is always my first choice for hotels, but this one surpassed all that I had spent time in. It was exceptionally clean, the room was outstanding, and the staff were very professional. Best Western in my opinion is one of the fines chains going.

    5
    « Can't be beat »

    I had to stay 3 nights for a business trip. From the moment I checked in until the time I checked out it was a wonderful stay. Clean, easy to locate and close to restaurants and shopping, friendly staff and well appointed rooms. Had a free hot breakfast that was good as well. Will definitely stay again for business and pleasure.

  • 5
    « Excellent Service and Hotel »

    The week prior my group had stayed at another (competitors) hotel that is right across the street from this location. We were scheduled to stay there again but due to poor service and filthy rooms we switched to the Best Western Plus. We were so happy with the service and condition of the hotel. Everything was clean and the staff all had smiles. Employees made things enjoyable for our two night stay. They went above and beyond expectations. Thanks for a wonderful stay.

    5
    « Hotel was nice on the inside and out. »

    Hotel staff, especially Sue was wonderful! The inside of the hotel including out room was clean, very roomy. In the morning due to the huge parking lot that is linked to several other business, it may be noisy. Ask for a room away from the front, but it is well worth staying here. I will be coming back

    5
    « Another great stop »

    We stop here on our way to visit with family. We know the hotel will provide a safe. comfortable, enjoyable stop for our Family. and t uisit Met oor expectations J friend's staff, and a great pool, has made this hotel a recurring stop stop for us.

    3
    « Great location »

    We have stayed here before and the location is great with places to eat nearby, Costco right next door. It was my Mothers 100th birthday so other family members stayed here as well. Hawks Prairie is a nice place for dinner as well and right across the parking lot. Might just need to upgrade some of your beds, our last stay in February the bed seemed more comfortable.

    2
    « Unexpected Challenges/Issues »

    We have come many times to this hotel and have received excellent service and value. I was expecting "more of the same" this time around. Well, the overall breakfast offered was excellent as always. The overall appearance of the hotel (very well maintained0 and the condition of the room were as to be expected. We normally get a room booked on an odd number room on the 4th Floor away from the elevator and stairway, but not this time around. That is where everything went sour for us. We ended up in Room 327 and we discovered how the king sized mattress sagged in the middle. We tried to sleep in it for two out of the three nights were booked in the hotel, but for the third night (after my wife did not sleep well the second night and woke up sore in the morning) we requested a room change. Well, we were given Room 205. The actual mattress was excellent, but we discovered that the room's location posed a problem. It was located over the exhaust fan of the swimming pool which was directly below the room. There was a constant vibration and persistent hum (which could be masked/covered over if you constantly ran the heater or air conditioner). Well this constant vibration and hum really bothered me since we did turned off the heater and air conditioner at night. Now I attempted to fall asleep given this challenge, but was unsuccessful. At 11:45pm, I had enough and asked the night attendant if this fan could be shut off. This never happened, so later I ended up sleeping in my truck(which was a whole lot quieter). When we did check out, we mentioned it, but all we received from the front desk person was a brief apology. Now understand that my wife and I are loyal to the Best Western brand. We also previously thought this BW Plus hotel in Lacey was the best one we had ever stayed at. Now we don't know about that assessment. If we stay here again, we will only stay if we get that 4th Floor odd number location. I actually feel horrible writing this review, since I am not a complainer. But I do want to inform my fellow travelers about our most recent experience.

    5
    « Best in Lacey »

    Second time we've come to Lacey for time away, husband loves the pool. We found it close to shopping and restaurants. Breakfast is by far the best we've had for any hotel! Easy off the highway, Exit 111 - easy to remember. Can be seen from the highway. We arrived early in the morning after dropping family off at the airport, and hotel let us check-in, this was wonderful as we had been driving since 2 am in the morning and had 4 hrs to 3 pm check-in time. By 9:00 am we where in our room and down for a nap. Husband spent over hr in the pool swimming. Next day check-out was a breeze!

    5
    « 4th of July weekend getaway »

    I basically pick this hotel for the price,but will return due to Sue and the rest of the staff who made my stay better than-expected. The room was clean the breakfast was hot and awesome Wi-Fi worked great this place was just incredible. I've stayed a lot of Best Western around the country and this is one of my favorites.

    5
    « Fabulous »

    The room was large, comfortable and well designed. The breakfast was great, with eggs, potatoes, a lot of fruit, decent coffee, yogurt, etc. The lady at the reception, Sue, was extremely nice, and welcomed us with a smile. I recommend this hotel.

    5
    « Super place »

    Easy to find. Outstanding breakfast. Staff very cordial and helpful. Excellent business surroundings in area. Appreciated non-smoking environment. Parking excellent. Area seemed safe and no concern. Recommend to anyone at any time -- wouldn't want to stay anywhere else in this area.

    5
    « 5 star experience »

    This is a friendly, courteous, clean, comfortable hotel with a terrific breakfast. A 5-star family hotel that is also in a convenient location. We appreciated being able to open a window for fresh air. The king room is really comfortable and convenient with sitting area. Wifi worked smoothly. Looking forward to returning.

  • 5
    « Last minute reservation change easily accommodated »

    Jenefer was amazing! When I called from the road to confirm early check in, I realized I was REALLY early...a whole day early! Luckily, Jenefer was able to adjust my reservation and accommodate my early arrival. She even split the bill so I can pay a portion using a corporate credit card. Excellent customer service and a great way to start an extended stay. Hotel property is very nice; feels like a business destination rather than a location that likely draws many families. Full complimentary hot breakfast, nice business center, onsite laundry machines, and an indoor pool with gym. Looking forward to a comfortable week.

    5
    « Great Experience »

    We could not have been more pleased with our experience at this hotel. Staff was excellent and very on top of things. For a hotel breakfast this was by far the best hotel breakfast that we have had. Room was great!

    5
    « Best Value - Best Western »

    Professional staff, clean rooms, and a great breakfast at a fair price. This was our first visit to Washington and first impressions are important and lasting. Upon arrival, we were pleasantly greeted and immediately felt welcome to the hotel. Each morning we came to breakfast after a comfortable night's sleep and were cheerfully greeted by the front desk personnel. The kitchen crew was wonderful and ensured all foods, fruit, and drinks were continuously stocked even during the busiest periods. We truly enjoyed our stay at Best Western Plus Lacey Inn & Suites, Lacey WA.

    5
    « Always a good place to stay »

    We have spent a number of nights at this motel. It is always very clean, breakfast above average, friendly staff. When we checked out we mentioned how heavy the bed covers were. We were told we should have requested a lighter cover, as we were not the only ones to talk about this one problem. Great for cold weather. Not so good during the summer months. Won't keep us from staying there in the future.

    5
    « Great stay for a great price »

    This hotel is easy to find, clean, good breakfast and fast internet. The staff were all very friendly. They helped us with a group rate for our baseball team a few weeks before arrival. The pool area is nice. No complaints, good value.

    4
    « Quiet and Clean »

    Very Clean and Quiet, they have a quality breakfast with many options, great for a business stay, friendly staff that always greeted me when walking in and leaving for the day, the price was very reasonable for the accommodations provided. I will stay at this hotel when I return to the area.

    5
    « Great Value »

    Pros-Nice price, great breakfast, nice clean rooms, great service, good firm beds. Cons- Pillows were way too small and limp. Overall I would highly recommend this stop along I-5 about one hour short of Seattle.

    3
    « Smelly Two Night Stay »

    The hotel and staff are quite nice and accommodating. The problem is the sewer gas smell. I had to open the window, close the bathroom door, and turn on the fan to keep the smell down. Staff says it's the fourth floor.... But I can't imagine that only one floor is included. If your stay here book floor one.

    2
    « Rooms too small »

    The hotel was very nice, and they had knowledgeable friendly staff. Breakfast was typical, but did have a large variety. This would have been a nice stay for the exception of 2 things. Upon our arrival, there was a loud group of people at the entrance that were smoking and it was hard to get through them to get into the building. But the main part that I was disappointed with was the room size. We had a 2 queen room, and it was so small that it was hard walking between the bed and the furniture, and there was basically no place for our luggage. We only stayed one night, but if we had to have stayed more, it would have been too cramped for the 3 of us. The room was simply way too small.

    1
    « This place STINKS!! »

    This hotel is centrally located within walking distance to restaurants, grocery stores, a casino and fast food. The staff is friendly and rooms are ?business class? quality. The free breakfast was about what you'd expect at any hotel but the food was fresh and well stocked. The lobby was a nicely decorated, comfortable space. HOWEVER, this facility has a problem with their plumbing that releases the stench of sewage into the rooms. This was my second stay here in as many months. The staff was well aware of the sewage smell problem. They reported this issue has been ongoing for quite some time, and despite their efforts the cause could not be found. I can't believe the health department hasn't closed this place. THIS PLACE REALLY STINKS!! No exaggeration, 3 of 4 floors are known to have this problem.

  • 5
    « Great accommodations »

    From the front desk, to our room and breakfast and check out the next day everything was perfect. No problems, or glitches, staff very helpful. Breakfast was great with lots of choices and very tasty. The local paper and snacks and drinks available at checkin was a nice touch. This place was a good example of Best Western hospitality.

    5
    « ONE GREAT STAY »

    This is one of the best hotel stays I have experienced in quite a while. The hotel staff was curteous and exceptionally acommodating to my every need.The room was extremely comfortable and the breakfast arrangement was on of the best have ever seen. Thankyou for a most enjoyable stay.

    5
    « A new stopping point' »

    When travelling to see family, we've taken to stopping near our destination the night before to give the kids the opportunity to swim and unwind from the long trip instead of showing up cranky and tired from driving. It has really worked out for us. Our 'normal' hotel had a problem with their pool, so we chose to stay at this hotel - after verifying that the pool was in order. We were looking for something to stand in for us, but instead, we found our new spot to overnight - it is better and cheaper than our old spot. We enjoyed our time so much that we're going to make this our 'stopping point' in the future. It is close to anything you'd need - stores, food places - movie theater, etc. The rooms are clean and well-maintained. The beds were above average and the Pillows were great. The TV was excellent, and there were a lot of channels to choose from. The water pressure in the shower was strong, and very warm, and there were enough sinks for the family to use without getting in the way of each other. The breakfast was great, and yes, the pool was great also! We enjoyed our stay quite a bit, and we're already looking forward to the next trip to visit family...

    5
    « Great Stopover »

    Great place to stay while traveling. One of the best breakfasts at a hotel, included in the price. Nice rooms. Good location to stay here while heading from east to west and back. Close to Nisqually National Wildlife Refuge for those interested in a great walk or birding opportunity.

    5
    « Love this hotel »

    My husband is a Platinum member of a competing hotel chain, but there isn't one close by to where we want to be. We chose this hotel a couple of years ago and have stayed here 4 times since then, and we've always been happy! The hotel is clean and updated and the staff has always been friendly. The hotel is right by the freeway but the noise doesn't seem to bother us, which is unusual. The breakfast is excellent, with plenty of gluten free options for those of us who need it. The price is also reasonable in our opinion. We will stay here whenever we're in the area and highly recommend it to others.

    5
    « No noise & great breakfast too! »

    The staff is quick and efficient and always ready to help. They serve a great breakfast and always have plenty. This hotel is close to the freeway but you don't hear any of the noise. The rooms are clean and always restocked each day.

    5
    « Great freeway/shopping location; »

    Hotel has very personable staff; rooms are clean; pool/exercise rooms are nice; lots of restaurants/shopping nearby; fairly close to train(which we travelled on this time)we liked the morning breakfast,too; nice pool/workout room; one of the best Red Robin's is nearby.

    5
    « Great Place to Rest Your Head »

    This hotel far exceeded the expectations we had. It was incredibly clean with a very friendly staff. Our family has a multitude of food issues and we were all able to find something on the very nice breakfast buffet each morning. The location was great too - close to everything we wanted to be near, including restaurants.

    5
    « Great place to stay! »

    This place runs a hotel the only way they should be run, with absolute attention to detail. The staff is as professional as they are friendly and always available for anything. From breakfast in the morning to comfort at night sleeping we were always relaxed and feeling at home.

    4
    « Excellent value and service »

    We stayed here for a sports tournament recently. Compared to the experience of families who stayed at nearby hotels, our stay was fine. The breakfast set up was better than usual at inexpensive breakfast-included hotels. The fitness facility is sim[ple but functional. the pool was clean and the rooms were spotless and comfortable.

  • 5
    « Another pleasant stay in Lacey, WA »

    The Lacey, WA Best Western is our "go to" place for our many visits to the area and on our trips to Seattle we plan to return to Lacey as part of our travel routine. We recommend this BW hotel to friends and family. Thank you for making our road trips more pleasant.

    5
    « Clean friendly great location »

    Comfortable- clean- easy location with lots of options to eat within walking distance. Walmart, Costco, Home Depot, Best buy, Safeway all very close. Here for soccer and fields were very easy to get to. Complimentary breakfast was very well stocked and fresh. Will stay here again if we come to the same tournament again next year.

    5
    « Great »

    No surprises! Typical best Western Plus Quality. This property is clean, convenient, comfortable, etc. It has everything I need and more. The breakfast is pretty typical but a little better than usual.

    5
    « Clean and quiet »

    This is our 3rd stay here. It is always clean, rooms smell good, Breakfast is amazing, Close to shopping and other food choices withing walking distance. Great quiet little area! Staff is always helpful and friendly.

    5
    « Clean comfortable hotel »

    The hotel looks new and is spotlessly clean, and the staff is wonderfully helpful. The rooms are spacious, clean and comfortable. The hotel was extremely quiet.There was a nice assortment of breakfast items.My only small complaint is the beds are firmer than my liking.

    5
    « Loved this Hotel!! »

    The staff at this hotel go out of their way to be helpful and friendly, especially Danielle, Jenefer and Reyna!! (Not sure I spelt the names right). It has never been our experience to have EVERYONE so friendly. Entire hotel is clean and inviting,...never a problem getting more pillows, towels etc. Rooms are spacious and very clean. The breakfast is one of the best we have ever had in a hotel,...and well looked after, nothing ever ran out or was stale looking.

    3
    « Golf Trip »

    overall the hotel was good, however there was a sewage smell in the bathroom that we couldn't get rid off. The beds were comfortable and everything else was good. The wifi in the room was worthless. Breakfast had a lot of good choices and as long as you didn't choose the eggs, potatoes or meats then you were good to go. The food was warm, but hard. Like it had been in the warmer for an hour or more.

    5
    « Great Place to Stay! »

    This Best Western is always clean and quiet. The staff are friendly and helpful. A great stop for business or travel. I stay here once a month for business and have always been treated well. Great breakfast too!

    5
    « my last stay at Best Western »

    staff was always available, presentation of breakfast was beautiful and foods that I liked and different foods that my children liked. Room was quiet, my daughter slept on fold out couch and she thought it was quit comfortable.

    5
    « Fifth Time Stay & Conference Room »

    This was the fifth time our club has used the Best Western Plus Lacey Inn & Suites facilities. The management is second to none in the way guests are treated and the facilities are maintained. We spent two nights for our day long exhibit in the hotel's conference room. The staff is okay with us inviting the public to see our displays. The rooms were very clean as usual. The WiFi worked excellent, even on the fourth floor end where my room was located. The conference room was also clean and ready for our use. The outside grounds and landscaping are well kept. Friends that used it said the pool was also nice. After a survey sent to me by the hotel was filled out, I received an email from the manager thanking me for my feedback and reported that the results of all surveys, both positive and negative, were reviewed and shared by all employees at their staff meetings. The complimentary breakfast is very good with a variety of items available from fresh fruit to biscuits & gravy! If you are going to be staying in the Lacey/Olympia WA. area, this is the place to stay!

  • 5
    « Consistent in its Overall Excellence »

    I have written previous reviews of this hotel, and this one will be no different. The consistency of the quality of this hotel can not be overstated. When we stay at this Best Western Hotel, both my wife and I do feel we are "at home". It is not surprising when we see so many other people staying at this hotel. They know what we have known for a long time.

    4
    « Clean,Friendly decent value »

    This is a newer Bestwestern and it shows. The staff is friendly and very helpful. The room was clean and everything worked very well. Fresh fruit at all hours . Restaurants close by with decent choices.

    5
    « Great Hotel Stay »

    This hotel has exceeded my expectation and I would stay there any time i'm in the Olympia Wa area. I really had a great stay and the staff was very helpful in making recommendations for food and things to do in the area.

    5
    « A wonderful place to stay »

    Very few hotels have ever made such a positive impression. Everything from the check in to check out process were smooth and enjoyable. Of particular note are the great staff who truly made me feel like their personal guest.

    5
    « Very nice stay »

    We spent one night here as the last leg of a long road trip. The hotel is located near lots of restaurants, a casino and shopping centre. The staff at reception was friendly and efficient. The hotel appears new and the lobby has a sleek, modern feel. Our queen room was nicely decorated, had a small fridge and microwave, nice bathroom, new tv, as well as a loveseat, and the whole place was nice and clean. The included breakfast had many tasty options and was better than most at similar hotels. I guess that's the "Plus" in the hotel name, as everything was slightly more upscale than regular Best Western hotels.

    5
    « great experience »

    The Best Western in Lacey Washington is one of the best for business or leisure. The employees are professional, kind, courteous and hardworking. The breakfast is excellent, the rooms were clean and comfortable. The front desk staff are extremely helpful. The price per night is reasonable.

    5
    « 5 Night Stay »

    Highly recommend this hotel. Stayed for 5 nights on work trip. Room was very clean. Bed was comfortable. TV had great picture and good size for the room. Wi Fi worked well. I liked the high ceilings in the room/bathroom. Rooms very quiet. Enjoyed the breakfast every day. Staff was friendly and all food items were always available. Staff never allowed any food item to be depleted before restocking. Also enjoyed the exercise room on two occasions. A/C, air purifier, TV, towels, drinking fountain, and adequate equipment available for most workouts.

    5
    « Great Breakfast »

    I travel a lot all over the U.S. and this was a great place to stay. The staff was very friendly and helpful, the room was clean, comfortable and well lit, the breakfast had a wide selection and the kitchen staff was very nice. I will stay there any time I am in the area. Best thing - clean rooms!!!!! Yeah!!!!

    5
    « Great stay »

    A great hotel, staff wonderful will go out of their way to help you. Rooms are great very clean course it would be nice if the cleaning staff spoke English but they did a great job of cleaning. The beds were a little hard for me but I am used to sleeping on Memory foam, same with the pillows but was able to sleep ok. Would recommend it to all

    4
    « Very nice hotel, unfortunately cribs were a safety hazard »

    Hotel itself was wonderful, very very clean and well-maintained. The free breakfast was one of the best; everything you could ask for including fresh fruit and amazing egg wraps. Only issue we had during our stay was the poor safety condition of the pack and play cribs that were offered. The first provided had 3 holes in the mesh large enough for a child's head. (Total safety strangle hazard). Front desk provided a second one that was slightly better (with smaller torn holes in mesh). There was also a strange non-standard extra mesh liner left for us that did not fasten securely to either crib. (Simple snug fitting crib sheets would be better). I stressed to her that both need to be thrown out and replaced. My guess is that perhaps management wasn't aware of the poor condition of them as the rest of the property was so very well maintained so I'm sure it will be corrected. You can see pride and attention to detail in upkeep and care everywhere else; spotless rooms, pool, lobby, great food etc.

  • 5
    « Fabulous Hotel, Amazing Staff, Friendly and Helpful »

    I stayed here for business, super friendly staff, great room, clean comfortable and lovely. I will recommend this hotel and stay here the next time I come for business or pleasure. The entire experience was great.

    5
    « Good Breakfast »

    I stay here often. In my opinion it is one of the best hotels in the Olympia area. The breakfast is also one of the best I have experienced at a hotel. On my last stay there were apple slices wrapped in bacon, great cinnamon rolls and oranges that are peeled and cut into quarters for you.

    5
    « Winter Swim Trip »

    The purpose of my stay was to take my grandchildren swimming. The hotel exceeded my expectations. The children enjoyed the breakfast immensely. The pool was clean and warm. The staff was friendly and helpful.

    5
    « Top of the list! Beautiful, comfortable, EXCELLENT breakfast. »

    Last minute stay at this new hotel. Right off the I-5 freeway, in the "Hawks Prarie" area of Lacey. Situated behind a casino (CARDS only, no machines), Costco across the street. Also within walking distant is a Panda Express, Cold Stone Creamery, plus MANY more! Also near WalMart if you need it. Cabella's is located across the freeway within 5 minutes of hotel. The breakfast is the nicest I have ever seen. The wonderful attendants keeps this looking FABULOUS!! Please LEAVE THEM A TIP too! They deserve it. Don't forget to Tip the hardworking housekeeping staff too!! They always deserve it!! Enjoy your stay!

    5
    « Great staff, breakfast and room »

    This is one of the best employee and breakfast experiences you are going to get in the Lacey area. I have started to choose this over more opulent places if I am allowed to choose it for work. The staff are top-notch friendly and the breakfast is one of the best I've experienced.

    5
    « Our recent stays at BW Hawks Prairie »

    We look forward to staying at this fine hotel every time. It is convenient for us for Seattle/Puget Sound travels to visit doctors, family and friends. We recommend it to our family and friends as a fine place to stay. S & S Scott

    5
    « I would recommend the Best Western in Lacey Washington to anyone! »

    The staff at Best Western in Lacey are top notch. They are well trained, professional, and friendly. They go out of their way to ensure each individual request is met. The rooms are spacious and very clean. I have stayed at the BW in Lacey numerous times and I count on the consistency of knowing what to expect. they have never let me down.

    5
    « nice hotel »

    This was the best breakfast we have ever had. The selection was varied and well presented. The pool area was well managed and staff was great. Location was convenient in and out , close to shopping and dining.

    5
    « Great Stay »

    We were debating whether to stay at the Westin Seattle or Olympic Fairmount, two of our favorites, but friends suggested staying at the Lacey Best Western as we were going to Tacoma for the ACDC concert(our 3rd time seeing them at the Dome); anyway, this little hotel has everything; fitness, pool, close to all kinds of stores & restaurants; we ate a big meal(8 of us)at the Red Robin and had fantastic service & food; rode a local limo to the concert and came back and relaxed; it is very nice that they have both micro/fridge/& tv/coffee ,etc, in a separate area from the bed; plus I like the fan type of heat/cool because they work very efficient; the people here are fantastic along w/the breakfast...best we've had. Keep up the good work!!!

    5
    « My First Choice »

    I love this hotel. While the location is some distance from the business I visit for work, I still go out of my way to stay here. Beautiful hotel with very comfortable beds. The staff is always very friendly and professional. The location is close to good restaurants too!

  • 5
    « Great start to a great stay »

    When we walked through the entrance we immediately received a warm and enthusiastic hello. Our room was top notch and staff very helpful. We had a room on the top floor which was very quiet. The breakfast buffet was excellent with excellent fresh produce and wide selection. Check in and out were quick. Would definitely stay there again.

    5
    « None much better!! »

    Great rooms, great breakfast, great staff!! We were a last minute check in due to road weather and road closures. We were able get the room we wanted and use our BW reward points. Would definitely stay again when we travel in that direction.

    5
    « Great hotel »

    The hotel is in a great location, it is close to restaurants, many business and easy access to the freeway. The staff of the hotel do a wonderful job of making your stay comfortable and very enjoyable. This is a hotel I would not hesitate to recommend to anyone in their travels.

    5
    « Excellent place to stay in Lacey »

    Quiet, clean, comfortable rooms with reliable internet service and speed. The breakfast is superb. I especially like the wide variety of fresh fruits. When you're in the Lacey, WA area, the Best Western PLUS is the place to stay!

    5
    « Exceeded my expectations »

    Great experience. Great room: it was quiet, I like a full hair dryer (not the small flip type), I like quality toiletries, a high shower head, microwave and frig, reliable WiFi, and absorbent towels. The decor was great (both in my room, lobby and curb).

    5
    « excellent hotel »

    Stayed at this hotel when my brother in area was ill, needed to be near great service, clean and comfortable I would highly reccomend this property You will be pleased Handy to stores ...Costco etc and freeway Stayed at least a total of three weeks during period of July-January

    5
    « Best Place to Stay »

    The location is perfect for us, but the other reason we stay here is because EVERYONE is so friendly, the breakfast is the best we've had anywhere, and the hotel is so clean and nice. We are Platinum members with another hotel chain but this is where we stay when we are in the area. We highly recommend this hotel!!

    5
    « New Years »

    Hotel was great! Area is beautiful, a lot of shops around. Family came down for years and had a great time at State Capital. Have stayed at Hotel before and will continue to stay whenever I have to work in area.

    5
    « Assesment »

    Other than what was already listed, our stay was great! I would like to add that little things attract us to stay at Best Western. From the way that housekeeping treated us to the service & selections at breakfast. These are meaningful since I don't take vacations very often. When I do I like to be treated as though I am important. A heart felt thank you.

    5
    « Best Breakfast hands down!!!! »

    I travel through 13 states for business and hands down their breakfast offerings is THE BEST! The hotel takes pride in their property and it shows by their professional staff and excellent accomodations!

  • 5
    « Very new and excellent service! »

    We recently stayed at the Best Western Plus in Lacey, WA. We checked in with our 3 children ages 11, 9, and 7. The room was spacious, very clean, and seemed very new. The Pool and the Breakfast were our favorites. I did use the workout room twice while I was there and found it very clean and well equipped. We stayed in a 2 bedroom suite room and the only negative thing I would say is that the one bathroom is a little small. Thank you Best Western for another lovely stay.

    5
    « Excellent value »

    This was a wonderful place to make us forget how awful the day was. We had awful weather and road closures so a 1.5 hour trip took over 6 hours. The bed was terrific and the room was quiet. Roll-in shower was perfect.

    4
    « Desk staff wonderful »

    I was driving through the area during a storm and opted to pull off before I made my destination. This BW was full but the staff called around, found a room elsewhere, and gave me directions. Excellent service!!!

    5
    « Great rooms and outstanding breakfast »

    Lacey Inn offers a great room, with lots of space and very comfortable beds. The facility is very clean and modern, and close to dining options, which the staff are very helpful with recommendations. The breakfast buffet is particularly outstanding, offering a wide selection of items including omelets, and a fresh fruit bar.

    4
    « Returning customer »

    I've started staying here while visiting relatives in the Olympia area. It's clean, right off the freeway, next door to Costco and close to Cabelas. It's a much better choice than the places I had stayed near College St. Breakfast is included and it's complete and convenient although the quality wasn't the best. I've always received excellent treatment from all of the staff.

    5
    « An excellent week »

    We had a wonderful week at the Best Western in Lacey. Each day they would have different breakfast foods which was great. The room was very comfortable, the only issue was the size of the pillows. I thought they were too small for a king size room. I asked about them, but that was all they had. We would still stay there should we return to this area again. Excellent service from the folks at the front desk.

    5
    « fine place to stay »

    WE stay here every time we come to Olympia. Great service, wonderful staff, very clean rooms, best breakfast we have found in our travels. Lots of stores around within walking distance. A ten minute drives to old town.

    1
    « Ejected from hotel without cause »

    I was at the hotel lobby on my computer and the manager ejected me from the hotel. One of the desk clerks had decided to turn me over to the manager, customer satisfaction policy of the Hotel was not available for me. Beware.

    1
    « No customer satisfaction »

    See public record #4474611 at the recorders office in Thurston County. The owner employs one employee who has a unfounded, with out foundation, personal vendetta against me. The manager was lied to about my visit there and he couldn't be bothered to listen to my side of the story, so I was ejected from the premise and can no longer rent a room or have any friends rent there when they would like to visit me. Owner refused to supply me with any insurance information.

    5
    « Great place to stay »

    Breakfast buffet is excellent. Lots of choices including variety of fresh fruits. Location is convenient to Joint Base Lewis McChord. Beds are comfortable. Internet service works great. Lots of nearby restaurant choices. Staff is friendly and helpful.

  • 5
    « great family getaway »

    This was close to everything we wanted to do in the Olympia area. The staff was friendly, and this was one of the cleanest/newest hotels I've been in recently. The room wasn't big, but it was well-equipped, clean, and nicely finished. Good breakfast and an indoor pool are priorities for us for family outings, and both were very good at this place. We'd definitely come back here for future Olympia outings.

    4
    « Best stay for business with Cont Breakfast »

    I would always stay at this hotel. They have the best service and so far they have always accommodate my same day travels. Staff is great, cleanliness is awesome. Breakfast is good for on the go people. I love waffle option.

    4
    « Pacific NW vacation »

    We typically do not stay at Best Westerns but they seemed predominate in this area of the country and offered the best rate. We stayed at Best Westerns 6 out of 7 days and this particular one was one of the best. The beds were comfortable but what stood out the most was the breakfast and its presentation. There was a vast array of fresh fruit (not frozen) and it was delicious. Watermelon, grapes, oranges, cantaloupe, honey dew, grapefruit, apple, etc. The oranges were a work of art and I inquired how they did them. It is too hard to describe but a beautiful presentation. The danish was not your typical free breakfast danish and they were delicious.

    5
    « Excellent »

    We love staying at this hotel. It's close to a casino, food and has a great pool/spa for the kids. We choose to have weekend fun nights here - it's close to outdoor activities that we enjoy and the town of Lacy is super cute.

    4
    « Comfortable and Convenient »

    This hotel is just off the freeway but is quiet and close to many amenities,eg. gas, restaurants, Costco. It is a short distance to St martin's College or to Olympia with easy access to the freeway. The rooms are large, the staff is friendly , wi-fi was available and the breakfast spread was remarkably good, esp. the fresh fruit options

    3
    « Exploring Lacey »

    Complimentary breakfast is lacking. Hot foods are not hot and Omelets rubbery. They did have fresh fruit. Lots of sweets. Queen bed in our room was very uncomfortable to the point of taking Aleve in middle of night.

    5
    « New Hotel with Pillow Top Mattresses »

    Great hotel with easy access from IH 5. Only a few minutes from Nisqually National Wildlife Park. A beautiful walking park with boardwalks that will take you out to the tide basin. Location is also close to Olympia, WA and likely cheaper rates & better hotel than in capitol. Only spent one night here but breakfast and room were great with pillow top matress. .

    3
    « Just a place to sleep! »

    If you're needing a place to crash this will do. If you want a nice experience keep looking! Rooms were clean and all and they did have a Continental breakfast... that's about it! It was easy to find and right off the freeway.

    5
    « Great breakfast and excellent experience »

    The hotel is much prettier and more upscale than I expected for the price. The breakfast was healthy and had a great variety of hot dishes. Rooms were well appointed with everything we needed, including comfy beds and a great shower! Super clean with a friendly staff.

    5
    « Great Experience »

    Best Western's are generally consistent but this one was above average especially for the price. Staff is very pleasant. Rooms are very spacious, clean and comfortable. Will definitely stay here again.

  • 5
    « Spectacular value! »

    This is an outstanding example of a Best Western Plus, and we've stayed in several. Note they all have been very good but this is the best so far. Every single thing from the lobby to the corner of our bathroom looked perfect and worked smoothly. The additional sink outside the generous one in the bathroom was a hit with my wife. The bed was amazing. The sheets were soft and the comforter cozy. Then there's the breakfast. Besides the usual nicely scrambled eggs, sausage, pastries and cereals, there was a fruit bar. Pineapple, cataloupe, strawberries and bananas were all cut up and presented like in a wonderful deli. Tip: ask for a room overlooking the front of the hotel. It's quiet!

    5
    « Newer BW Hotel -Soild Clean Hotel »

    In general I'm not a fan of Best Western hotels but this property & management does break the old standard of BW and in fact for me an excellent business hotel. This site has 4 floors, the odd room #'s face an empty lot that will offer privacy & quietness. The even #'s rooms will face the mall parking lot & side of freeway which can be noisy. Happy with the suite I booked 401 with a private room and true King sized beds, plenty of sitting & table surface to do your work on. Solid free WiFi performance. The pool was large enough to swim in & the gym was a bit small & busy. The extra star given to this review was based on the breakfast team whom laid out a beautiful & creative flair to a breakfast buffet. Helpful front desk crew at all hours. If staying in the area I would recommend this hotel.

    4
    « Good location if in Lacey »

    Pros: Best location of the hotels in town Super clean Friendly Staff big rooms Nice selection of HBO and TV shows but what's the use of a HD TV if shows are in SD format? Cons: Pillows were small and thin in the queen room. No exhaust fan in bathroom so mirror fogs up

    5
    « Consistently Good »

    Have been staying at this hotel intermittently over the last several years for business now for pleasure with dogs. The halls and rooms look brand new, the bed is comfortable, the staff is always friendly and breakfast is always a treat. This is truly a pet friendly hotel with treats and welcoming attitude by staff. There is, however, a $20/pet fee.

    4
    « Best Breakfast Ever »

    This hotel is newer than most in Lacey so it is my preferred hotel. The continental breakfast makes the stay offering a variety of hot and cold items that allows one to still eat healthy. The rooms are big and noise is not typically an issue.

 

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·Desde el norte: desde la carretera interestatal 5, tome la salida 111, Hawks Prairie, y al llegar al semáforo gire a la izquierda hacia Marvin Road, atraviese un semáforo e incorpórese al carril izquierdo. En el segundo semáforo, gire a la izquierda a Quinault Drive NE. El Best Western Plus® Lacey Inn & Suites estará situado a mano izquierda. ·Desde el sur: Desde la carretera interestatal 5: tome la salida 111 hacia la carretera WA 510 este / Marvin Road South. Al llegar a la primera bifurcación manténgase en el carril derecho e incorpórese al carril izquierdo en la segunda. Siga hasta la glorieta y tome la segunda salida. Siga al semáforo, permanezca en el carril central y siga recto hasta...

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