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Best Western Plus Hotel Harrisburg Mechanicsburg, Enola

4.0/5  - basé sur 87 notations.
4900 Woodland DR, 17025-1263, Enola, United States - Ver el mapa

Bienvenido al Best Western Plus® Mechanicsburg Harrisburg, un hotel situado en el hermoso condado de Cumberland. Nuestro hotel está situado a 10 minutos de Harrisburg, la capital de Pensilvania, y a 30 minutos del corazón del Chocolatetown, USA en Hershey, Pensilvania. Este hotel goza de una cómoda ubicación junto a la carretera interestatal 81 cerca del Museo Nacional de la Guerra Civil. También nos encontramos a solo unos minutos de una gran cantidad de restaurantes y centros comerciales cercanos. Tanto si desea asistir a un evento en el complejo Farm Show, visitar una de las numerosas muestras de autos en el recinto ferial de Carlisle o pasar el día en Hersheypark®, nuestro hotel de Enola, Pensilvania, le ofrece la mejor ubicación para acceder a una gran variedad de fantásticos destinos. Comience su mañana de la mejor forma con un desayuno caliente completo gratuito. A continuación, consulte su correo electrónico con acceso gratuito a Internet de alta velocidad en nuestro centro de negocios o vea sus programas preferidos con la mayor comodidad en el televisor con pantalla LCD de 40 pulgadas de su habitación. Tome un baño en nuestra piscina al aire libre de temporada o disfrute de una sesión de ejercicio en nuestro fantástico gimnasio. Mantenga su ropa impoluta durante su estancia en nuestras instalaciones de lavandería a monedas.

Best Western Plus

Hotel Harrisburg Mechanicsburg

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Los puntos fuertes del hotel

  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2017
Basado en la opinión de 87 huéspedes
NOTA EMITIDA
Excelente
39
Muy bueno
20
Normal
13
Malo
5
Pésimo
10
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
6
De negocios De negocios
15
En familia En familia
27
En pareja En pareja
33
En solitario En solitario
5
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"Long time i haven't been in a such an hotel"

1
09/07/2018

Even to stop for a night this hotel is not worth it. there are a lot of hotels around to pick. the hotel is in bad shape, rooms are hidious (we asked for a change because the first one had a very strange smell , but it was the same in the other rooms ) , breakfast is just junk food, and the location is not great. this hotel needs a little maintenance and relooking

Brian W, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you for staying with us. I'm sorry you did not enjoy your stay with us. I recently took over managing this property and is working with the staff to improve the hotel. The hotel just had a change in housekeeping and maintenance which will lead to an improved property. We do hope to see you again in the future.

"Good"

4
29/06/2018

We believe this was a Microtel by the lobby and room set up....Brand take over and perhaps updating to be a BWP.....? The room was spacious with 2 beds. It was rather dusty though. Otherwise clean. AC worked well, but needs cleaning. The beds were comfy and the bedding was clean with no holes or stains. Several pillows on each. Bathroom was a decent size and there were plenty of towels. Wifi worked well. TV was a good size and they had a decent lineup. Need to know: Guest laundry Truck/trailer parking Elevator Fridge/microwave Our only complaint was the housekeeping staff and the slamming of the doors. We find this rude enough from guests, but staff.....?! A door stop or old towel would solve the issue. Please consider implementing a No Door Slam policy. Otherwise, we were very comfortable and pleased with the room. We would stay again if in the area.

Brian W, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you for staying with us. This hotel was a Microtel that was renovated over two years ago to a Best Western Plus. I'm glad you enjoyed your stay with us. I appreciate the suggestion and will let our housekeeping staff know to watch the door slamming as we want all of our guests to enjoy a comfortable stay.

"Highly recommend"

5
20/06/2018

Best off 81 overnight stay I may have ever had. Very comfortable, clean room. Friendly people. Ample breakfast bar and fruit in the lobby. Fantastic stay. Quiet. And warm on a very cold day in January.

Brian W, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you for staying with us. I'm glad you enjoyed your stay with us. We hope to see you again soon.

"Business Trip"

4
05/06/2018

Stayed just one night for a business trip. Hotel staff was friendly and courteous and the hotel had all the amenities I needed, and was clean and well kept. The breakfast area was pretty crowded and wasn't stocked very well the morning I was there, so I ended up having to skip breakfast and eat a the restaurant where my meeting was held, which was disappointing; however the staff was apologetic and said that it is uncharacteristic for the hotel. I'll most likely stay there again when I have business in Enola.

Brian W, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you for staying with us. I'm sorry you were not able to enjoy breakfast in the morning. I am glad that you found our staff friendly and courteous. We look forward to you staying with us again.

"Good for us"

4
04/06/2018

We stayed there on the way to a tournament as a part way stop. We received a bag with 2 waters, trail mix and candies at check in. The rooms were clean. The staff friendly. The beds are fair, not super comfortable, but not hard as rocks either. Breakfast had the usual choices with sausage and bacon, waffles you make, cereal, eggs etc. It was good. We aren't picky, so the place was fine. Only complaint would be staying on the road side is noisy starting at 6:00 am when trucks start going up the small hill outside. I would recommend the other side if you want a quieter sleep. It is right off Route 81, so easy to get in and out of. There is a convenience store next door to get gas, food etc.

Brian W, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you for staying with us. I'm glad you enjoyed your stay with us. I would agree that any light sleepers should ask for a road on the front side away from the road. We look forward to seeing you again soon.

"Not clean"

2
22/05/2018

Breakfast area was still filthy in the afternoon. We brought a group of boys & girls rugby teams and needed a washer/dryer. The washing machines coin holder was full and no one at the hotel could empty it so the wash machine could be used. Had to wait for a manager or someone with authority to empty the machine. The hotel was aware there would be about 30 players and that the wash machine was needed. Overall the facilities were not clean. There was still pancake batter lying on the tray/counter in the afternoon (I think breakfast was over around 9:30).

Brian W, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you for staying with us. I'm sorry our hotel was not up to normal standards. We are in the process of getting a new staff trained so things like this do not happen again. We hope to see you again in the future.

"Cheryl D."

5
16/05/2018

This is the second time we have stayed at this hotel on our return home from NC and will likely continue to stay there on future trips! The rooms are nice, the beds are comfy, the breakfast is great and the cost is very reasonable.

Brian W, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you for staying with us. I'm glad you enjoyed your stay. We look forward to you staying with us again.

"Filthy food area and bathrooms."

1
15/05/2018

Check in was very slow because the girl didn't seem to know what she was doing and had to redo for both of our rooms. The food area was filty. My family refused to eat anything for breakfast. The bathrooms were filty. The drain for the handicap shower was green with slim or mold.

Brian W, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you for staying with us. I'm sorry you did not enjoy your stay with us. We are in the process of training a new staff to avoid these situations in the future. We hope to see you again soon.

"Best Western Plus - Nice Stay to recover from HersheyPark"

5
14/05/2018

Stayed here after a day of fun at HersheyPark and not wanting to make the drive home, while tired. Nice, clean hotel, though our room was smaller than others I have stayed in. However, it was fine for an overnight and did have a microwave, fridge and coffee maker. An excellent breakfast bar with a choice of blueberry/chocolate chip batter for waffles or pancakes, along with scrambled eggs, bacon, cereal and the other usual breakfast bar fair. Staff was friendly and helpful. I highly recommend, will be returning for anothe Hershey trip later this year.

"Excellent"

5
16/04/2018

Never thought Best Western would be a motel and not a hotel. But this one was excellent and clean. Enjoyed our stay.Internet good. Service good. Cleanliness excellent. Recommendations excellent for this motel/ hotel.

"Nice stay at a great price."

5
03/04/2018

Traveling down to Tennessee and this hotel is a great place to stop and rest for the night coming down from the north. This has been our second time staying, were not disappointed, and had the same great service and relaxing stay that we had before. Thanks.

bwenola, Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Traveling down to Tennessee and this hotel is a great place to stop and rest for the night coming down from the north. This has been our second time staying, were not disappointed, and had the same great service and relaxing stay that we had before. Thanks for choosing our hotel again and looking forward to seeing you again. Thank you

"a great place to stay"

5
02/04/2018

The room was very clean and nicely decorated. Breakfast was good. We were a little concerned after reading some of the reviews. But were pleasantly surprised. Conveniently located right off I95. We definitely will stay there again.

bwenola, Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Afternoon, Im glad you stayed with us during your trip. We are conveniently right along 81 but very quite, you cant even tell we are right by a major highway. I look forward to seeing you next time you are in town again. Thank you

"Clean hotel. Easy off/easy on for I-81"

4
29/03/2018

Very clean hotel with comfortable beds and generously sized rooms. WiFi works great. Great place to stay on my business trip. I was able to unwind after a long day on the road. The staff is attentive and the cookies were delicious!

bwenola, Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Morning, Thank you for your recent review on our hotel. I'm glad to hear you had a lovely time at our hotel. We look forward to seeing you on your next business trip.. Thank you

"Nice Decor. Thin Walls"

3
10/03/2018

I really wanted to love this hotel. The decor is modern. The room was large and well laid out. The front desk employee was pleasant, cheerful and helpful. The breakfast buffet is good, with lots of choice. The big let down was the thin walls. It's a place to sleep for goodness sake. If a hotel can't adequately provide that most basic of necessities then something is wrong. We could hear the people talking next door and they weren't being loud. The snoring didn't help either. Best Western deserves credit for the big revamp they have completed on many of their properties. This one needs work.

bwenola, Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Morning, I want to take the time to thank you for your recent review. I apologize for the thin walls. I'm glad to hear the front desk was pleasant and cheerful. Thank you

"Awesome Bartender"

5
06/03/2018

Codey was an amazing treat in our business trip. Funny, great service and made us have an amazing time for the 2 nights we stayed. Make sure if you stay here that you check out this super hilarious guy!! Also makes awesome drinks!

bwenola, Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
I'm glad to hear you had amazon time, but we don't have a bar. I think you got our hotel mistaken for another location. Thank you

"Disgusting Hotel! Do not stay here!"

1
05/03/2018

I had a terrible experience at this hotel. Someone or something left feces underneath my pillow! It was a traumatic and hurtful experience for my son and I. I contacted the corporate office via e-mail and HAVE NOT been contacted by them yet. I stayed in the hotel February 22-23, 2018. I have pictures, video, and I made the front desk come to my room to see it for himself!

"Small, noisy room - not a great value"

2
04/03/2018

My family was assigned this hotel as part of a boys volleyball tournament. Upon arrival all 3 of us remarked at how small the room was. The bathroom counter space included a section over the back of the toilet making me wonder how much water splashed about whenever the toilet was flushed. Our room was on the ground floor next to the stairs, which I assumed would be noisy (and was correct). What we didn't count on was having a family assigned next door that had 2 small dogs that barked whenever we moved around in our room. The walls were thin enough that I could tell you where that family was headed on the next leg of their trip. The breakfast area had a decent selection, but no variety (hot entree was microwaved scrambled eggs and sausage all 3 days). Later one morning I went to get a glass of water from the juice machine, but it was locked. No worries, I thought. I grab a cup of tea instead. No go - the coffee machine with hot water spout was locked as well. There was a small, but functional workout room. Unfortunately it was not open 8 am. Every morning we heard people at the front desk complaining about their room or stay.

"**NOT GOOD**"

1
02/03/2018

Room was dirty!!! The bathroom had hair in the floor, sink and toilet!! Clearly no one cleaned the bathroom. The shower head is almost falling out of the wall. The door to the room lets in so much light due to being off center. I had to put towels around the edges of the door, (Yes towels would fit in the door jambs!!) The air conditioning smells terrible when it turns on. After I got back to my room from an afternoon out I noticed housekeeping had been in my room, the only thing they did was make the bed. They didn't take dirty towels!!! OR Leave clean towels or wash cloths!!! I HIGHLY RECOMMEND ANYONE WHO IS STAYING IN THE AREA TO BOOK A ROOM AT THE HOLIDAY INN EXPRESS, IT IS ABOUT A MILE DOWN THE ROAD!!!!! THIS IS THE LAST TIME I WILL EVER STAY AT A BEST WESTERN HOTEL!!! I WOULD RATHER SLEEP IN MY CAR!!!! OH AND SOMEONE LET THEIR DOG CRAP IN THE HALLWAY ON THE FIRST FLOOR!!!

"More problems "

1
04/01/2018

I'm at my wits end and I have a short fuse with the lodging crisis in this country. It seems I always end up in a crisis room. The keys would not work on the exterior doors so I was left standing out in the bomb storm and the WiFi is not working and will never be fixed since it works periodically also the tub has no plug for the drain and when I call to question there is no maintenance man to be found also the phone is making a buzzing noise so I can't hear the front desk at all what a crock of crap this is no best western plus it's motel 6 on steroids! Oh! And I just tried to print a page yes one page sorry can't do it here! Printer is broken!

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear Roger Nicholson, Thank you for completing your recent review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Brittany Fullmer 39137 Property Best Western Plus Harrisburg Mechanicsburg

"Not very clean rooms but friendly staff with large king rooms."

2
21/12/2017

First of all, there needs to be housekeeping and maybe a manager doing spot checks. We arrived at 930pm, were very tired after our 11 hour ride, had another 5 hours to go next day and there was a lot that could have been done BEFORE our arrival since check out is noon and this hotel was at about 10% capacity. 1. There was (Maybe cat) puke sprayed down the dresser which was nasty to say the least. 2. Extra roll of toilet paper would be nice but certainly ANY toilet paper would have been great. Yes the roll was empty and the back up roll storage was also empty. Luckily there was tissues. 3. Coffee pot and coffee in room is great but only if there is actually cups to poor it in... 4. Part of housekeeping should be to make sure the ice bucket is empty, which it wasn't. It was full of water. 5. Now the bed. While comfortable it was, the "poop spray (or chocolate, as I like to tell myelf) across the top spread was disgusting and beyond words. Not like you could miss it all over the WHITE bed spread on the bed you made??? These are only the bad side of this room. There were some nice things also

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear Pamela, Thank you for completing the recent review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at . Sincerely, Brittany Fullmer 39137 Property Best Western Plus Harrisburg Mechanicsburg

"visit with the relatives"

4
05/12/2017

the hotel was clean and quite, the staff was friendly only issue was the room was booked on their web site with one card and when my wife checked out they asked for her card needless to say they charged both cards.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Morning, I'm glad to hear our hotel was clean, quite and that the staff was friendly. I do want to apologize for both of your cards being charged as we acted fast to return the money back on to your card for you. It shouldn't have happened. I hope you give us the chance to make things right the next time you are in the area. Happy Holidays

"Worth the staying !"

5
23/11/2017

Every aspects worth of mention : first the service, room clean and comfortable; breakfast early, generous. As snowbird s, we stop here each year and appreciate the location near the "81", the staff & service, the quietness and comfort.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Morning, We are glad to hear every aspect of our hotel was worth mentioning. We love seeing our snowbirds each year. We look forward to seeing you in the spring. Soak up the warm weather for all of us here at the Best Western Plus. See you in a few months. Happy Holidays

"Good Reward stay"

5
20/11/2017

We uses a reward night for our stay. We were very satisfied with the room and location. Easy access to I-81. In a safe quiet area. We did not notice any road noise in the room. The rooms was clean and in good order. Staff was very helpful and friendly. Definitely recommend this hotel and we will stay if in the area again. Just a quick overnight stay so did not use any of the facilities or the breakfast buffet.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Morning, We are pleased to hear you enjoyed your reward night here with us. We have easy access to I-81. For being right off the highway it is very quiet and very little noise from the highway. We look forward to you staying with us when your in the area again. Happy Holidays

"First time here"

4
20/11/2017

We have been staying in Enola for 20 years, so have tried several hotel brands. Glad to see Best Western is now available. They just took over the hotel in July, and it's very nice and the price is reasonable. Convenient to I-81 and our family.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Morning, I'm glad you were able to give our hotel a chance and you enjoyed your stay here with us at the Best Western Plus. We are very convenient to I-81. We look forward to you using our hotel when your back in the area. Happy Holidays from the Best Western Plus

"Nice, but charged twice what was advertized"

4
10/11/2017

When you get to the hotel you had chosen, tired of many hours of driving and they say you the price is not good anymore. And they offer you a room at double the price advertized, it is not pleasant. The hotel is nice, the room is nice, breakfast was fine. But disapointed... Then many children sit in front of your door making lot of noise...

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Morning, I want to take the time to apologize for the difference in price when you arrived at the hotel. I'm glad you enjoyed your room. I do apologize for the children in the hallway, due to us having a hockey team in house. I hope you give us another chance when you stay in the area next time. Happy Holidays from the Best Western Plus !

"Nice Stay"

5
08/11/2017

Stayed there Nov. 3 - 5 for my grandsons hockey tournament. The Suite was great. Bed was very comfortable. We enjoyed having the extra space. Room was equipped with refrigerator, coffee pot, iron and ironing board. Everything was clean and staff were very courteous

"Surprisingly Comfortable and affordable"

5
01/11/2017

I called the hotel to make a reservation and Corinne (I believe) was working the reservation desk. She made the reservation and was very friendly and helpful. When we arrived she completed the registration and added my Rewards # so I would get credit for the stay. She asked if we had eaten dinner and if we needed a recommendation. She gave us directions to a local restaurant as well as a coupon for a free appetizer. The King room was large and comfortable. It includes a sofa and ottoman which we didn't use but noted that would be really handy on some occasions. There was also a tall bar counter with a small sink and underneath it were a small fridge and microwave and a coffee maker on top. The coffee supplied was Wolfgang Puck. My husband has a cup before breakfast and said compared to most in house coffee in hotels it was good. There are double shades so you can make the room dark. The room was quiet which is important to people like me that are light sleepers. I checked both the bed linens and the bathroom for cleanliness and they were clean. The complimentary breakfast was excellent. The coffee maker allowed you to choose strong coffee or regular or mix the two (which my husband did). There were assorted tea bag flavors. I enjoyed the Tazo Earl Grey tea. There were scrambled eggs and link sausage, breads, bagels, cereals, oatmeal as well as the hot waffle or pancake makers. The waffle maker is easy to use and works great just be sure to fill the cup up so you have a perfect shaped waffle. It will be monogramed "BW" in the center. There are also fresh juices, whipped cream, yogurt etc. Even though I've stayed in number of BW hotels with much of these offers I would say this was the best I've had. The eggs and sausage were good not overcooked or dry. The pancake batter was better. The Orange Juice didn't taste great it may have not been really fresh but everything else was great. We didn't use them but there was a meeting room on our floor and washers and dryers in the room where the ice machine is located. I imagine that could be handy for the business person or family traveling. Overall this BW property is one of the nicest I've stayed in and I will stay here again. If I were to say anything about the hotel was not perfect it would be the linens (sheets and towels). They were clean but not the most comfortable, They both could be softer. My husband didn't notice but they were rough compared to the ones I use at home. Management does deserve acknowledgement for their staff. Refreshing to deal with professional and friendly staff who care.

"Stay at Best Western in Mechanicsburg Pennsylvania"

5
30/10/2017

We enjoyed our stay at this best western hotel. The staff was welcoming and very friendly. Our room was clean and the bed was comfortable. We ha a king size bed and the room also included a bar set up with a sink and stools as well as a sofa which made our stay quite comfortable. I would recommend this hotel.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Afternoon 660sallyn, I would like to thank you for staying with us during your trip. I'm glad to hear that you liked your room, our king suite are a very popular room. We look forward to seeing you when your in town again. Thank you Brittany F. AGM

"Great facility even better staff"

5
28/10/2017

The Hotel front desk and housekeeping staff went above and beyond expectations. The location is great and located near the interstate. The room is spacious and the bathroom not cramped. The free breakfast could use some more options on a weekly basis, but overall items were fresh. If you are working or visiting downtown Harrisburg it is a short commute in.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Afternoon 62kirkn, Thank you for your recent stay with us. I'm glad to hear that you had a great stay with us. We look forward to seeing you again. Thank you Brittany F. AGM

"Worst BW we have stayed in."

1
23/10/2017

Our room was not very clean, dust on the furniture. Bed sheets and pillow cases were so wrinkled that we couldn't tell in they had been changed. Entry light bulb was burned out and security latch was ripped out. Breakfast choices were minimal. No orange juice and only green apples as fresh fruits. This will be the first and last time we will stay at this BW.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear Celine B. Thank you for your recent stay and for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room . We will review the conditions of your room with our housekeeping and maintenance team to ensure all guest rooms are up to Best Western Plus Standards. Thank you Brittany Fullmer AGM

"Overall nice hotel!"

3
17/10/2017

Other than the beds not being made properly, the lobby, hallways and rooms were well kept and clean. The young man at the front desk could not have been more pleasant. The rooms were quiet. I did use the iron but had to put a cloth between the iron and my clothes because the iron had build up on the bottom that may have come off on my clothes.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear Mystichiker, Thank you for the good review! We are happy to see your experience with us was well accommodated, guest satisfaction and cleanliness is everything to us. We look forward to accommodating you the next time your in the area and we look forward to "WoW"ing you again! Thank you, Brittany Fullmer AGM

"Comfortable"

3
17/10/2017

This hotel was average, It was clean and the bed was comfortable. Needed to have some maintenance with lights not all functional. We had our dog and there was no pet area or bags or disposal containers provided,

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear I7113Msruthh I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Thank you again for choosing our hotel and we hope to see you again real soon to that you can see how we constantly improve our hotel. Thank You, Brittany Fullmer AGM

"Late to bed, early to rise"

4
16/10/2017

We did not spend a lot of time in the hotel on our one night stay. The hotel appears very new and well maintained. The room was nicely decorated and was very clean. The free breakfast with a wide variety of offerings, was a nice treat in the morning before we were on our way.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear Lordstark45, Thank you for staying with us here at the Best Western Plus. We have just recently remodel just over a year ago. I'm glad you enjoyed your stay here with us . We look forwards seeing you again. Thank you Brittany Fullmer AGM

"Nice Hotel Good location"

4
13/10/2017

Located just off of I-81S this is a very nice Best Western and I will stay again. The room was clean, I heard no noise from people outside my room, no traffic noise. I had work to do and was happy with the easy of using the free wi-fi and the desk was a great size to spread out the paperwork needed to complete my task. The bathroom was very clean, water pressure great, and the towels were bright and fluffy. The breakfast selection was minimal but had the standard powder eggs and bacon, cereal and milk, juice and tea/coffee. There were make your own waffle and pancakes available too.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you for choosing to stay at Best Western Plus! Our vision is to build strong, lifelong relationships with our guests, and your comments will help our entire staff to learn what our guests most appreciate and deserve. We are grateful for your loyalty and willingness to share your feedback with us, and we encourage all of our guests! We work hard to "WoW" our guests we love! I hope to welcome you back to The Best Western Plus in the future. My team and I are committed to ensuring that all of our guests experience the true Holiday Inn experience. Have a GREAT Day and safe travels! Brittany Fullmer AGM

"Wonderful staff, smell in room not so much!"

3
01/10/2017

The staff from check in to check out was wonderful, I can't say enough about everyone! Helpful, cheerful and a great sense of humor. Our room was very clean, linens sparkling but there was a funky odor in our room (#222) that I believe was from the carpeting, mold or mildew in nature. I do not have allergies but it made my nose tingle in an unpleasant manner and sneeze. This was a Microtel property previously that we happened to stay at 2 years ago and it needed upgrading at that time. The carpeting is the same now as then although a gal at the front desk told me it was professionally cleaned. It needs to be replaced! The location of this property is great, easy on easy off I81. .

"In out In out"

5
27/09/2017

Hotel was great for a brief stay and a bit of the old in out in out. Rooms were nice and everything appeared to be new and very clean. Bed was very nice and relaxing, made you not want to get out of bed.

"We will be back!"

5
25/09/2017

We stayed at the hotel for a wedding at Fort Hunter Mansion. It was just a 15 minute drive, and very easy to get back and forth from the hotel to the wedding location. The room was clean and spacious. We stayed in a king suite, it was nice to sit on the couch and put my feet up while travelling. We enjoyed the hot breakfast to get our day started, too.

"Family Funeral in Pennsylvania"

5
21/09/2017

Excellent friendly staff and great service. The staff helped me get something to eat when I arrived late from the airport. When I departed after a family funeral service, the staff had breakfast early so could have breakfast before heading for the airport. I was very pleased with the Best Western on Woodland Drive in Mechanicsburg, Pennsylvania.

"Not bad"

3
19/09/2017

Well our room could use updates and the air conditioning didn't work, we were offered another room, but had already unpacked so we stayed in it. Just kept going on and off all night. Breakfast was good, staff was nice. If we didn't have the problem with the ac it would have been fine.

"Super Clean, Great Rate, Easy Access"

4
13/09/2017

I arrived to the hotel about 10:30 at night last night and it is right off of Route 81. Super easy to get to. Rooms are clean and open. I like the bench seat they designed in the window that covers the AC/Heat unit. Nice place for luggage. The breakfast area isn't the largest I have experienced at Best Westerns, but it is a clean environment for a quick breakfast bite. For those that have read my other posts, you know I am kind of a Wi-Fi snob. It is such an important service component of the guest experience, and higher bandwidth offerings are available than the 2-4Mbps service I had each night here. I'm not streaming anything so on this stop it wasn't that critical and the web page loading was actually pretty good at these low bandwidths. My ultimate Wi-Fi performance continues to be Best Western Burlington, VT at over 50Mbps for free Wi-Fi. I would definitely stay here at Best Western Plus Harrisburg Mechanicsburg again!

A3250AZchristine, Director of Sales at Best Western Plus Harrisburg Mechanicsburg, responded to this review
AWESOME Jim C! We truly appreciate all of the feedback you provided as it allows us to make changes when we can and we are glad you enjoyed your stay. We hope to see you again in the near future! Thank you! Christine

"Wonderful stay. Clean and friendly."

5
05/09/2017

Great staff, friendly, responsive, respectful! Great breakfasts too with fresh fruit, waffles, eggs, bacon, breakfast burritos, cereals, etc. Couldn't be easier to find off the expressway at a traffic light.

A3250AZchristine, Director of Sales at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you Sandra L for your glowing review of the breakfast and the hotel. We recently a renovation and like to hear that our guests enjoy some of the new additions. We look forward to seeing you again on a future trip to the Central PA area! Thank you again! Christine

"Not a bad location - very quiet and peaceful"

4
28/08/2017

Overall the room was nice and we liked the location. House keeping didn't do their job to make up the room nor restock the room during the stay. The front desk staff did the best they could working both the check-in/out and work the breakfast area at the same time.

A3250AZchristine, Director of Sales at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you debbiej185 for feedback. I sincerely apologize for the issues you experienced while staying at the hotel. I will forward this to our team to ensure that future guests do not experience the same things. Again, please accept our apologies. Thank you! Christine

"Great Customer Servive"

5
27/08/2017

I had recently stayed at the Best Western in Enola. From the very beginning I felt welcomed. It was a very clean place with friendly staff. The young girl at the front desk, her name is Kristen, she was a delight! She had a very welcoming personality and very outgoing. She seems very knowledgeable and anytime I had a question, she was always very helpful! I definitely plan on coming back! Thank you for a great visit!

"Poor choice"

1
22/08/2017

We stayed at the motel for three nights. The room was never cleaned even after I contacted the staff. The air conditioner had a moldy smell. The breakfast was not edible.I will not be using this motel again,

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Morning 634nanettteh. Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Thank you Brittany Fullmer AGM

"When housekeeping misses it outweighs the hits"

2
15/08/2017

At first glance hotel is modern and bright. Parking is good and so was check-in. Opening the door our room looked the same....but......housekeeping was below par. We found old leftovers in our fridge, hair in the sink that wasn't ours, dust and hair in the bathroom floor. Only a quarter roll of toilet paper on the roll and not a single replacement roll in the room. Naturally, we felt sketch about the overall cleanliness of the room after that The next morning I went to grab a a towel for the shower. All the neatly folded towels except one were damp.....yuk. Breakfast is typical. Get there early or you might not get a seat. Perhaps ours was an unusual experience....for their sake I hope so. A Giant and Weis supermarket is down the road, as well as some fast food joints and local restaurants. Very convenient to I-80.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Greetings afinetraveler! Thank you for taking your time to write as review. I am sorry to hear about your recent hotel experience. We value your feedback and I hope you give us another shot in the future. Thank you Brittany Fullmer AGM

"Nice Clean Room - Less than 30 Minutes from Hershey"

5
14/08/2017

Everything was great for our stay. Close to Hershey Park for a reasonable price. No problems checking in or out. Nice clean quiet room. Internet worked well and breakfast was good. Easy on/off Route 81 as well.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Morning Joseph, I'm so glad to hear that you had a great stay with us. I'm glad you enjoyed Hershey Park. We looked forward to seeing you guys the next time you guys are in town. We loved having you and your family. Thank you, Brittany Fullmer AGM

"Assigned an occupied room."

1
14/08/2017

Assigned an occupied room. Unbelieve with this age of computer integrity that Worst Western put me in harms was as unlocked the door and tried to enter only to be saved by the deadbolt lock set in place

"No housekeeping provided, staff unavailable at check out"

3
13/08/2017

The woman who checked us in was very confused. She said that our room had been given away. She had said it was only her second day, so she called for help checking us in. Caroline came to help and was wonderful. She was very professional and polite. She checked us in quickly and we went to our room. The room was fine other than the carpet felt wet and had lots of stains all over. We went to the parks during the day and noticed that housekeeping had not come at all while we were gone (even though they were cleaning other rooms next to us while we were leaving). We called the front desk the next morning to ask for our room to be cleaned because we needed fresh towels and the carpet needed vacuuming. We came back and again the room was untouched. This continued for the length of our stay. We did not have one cleaning during our stay despite our calls. The day that we checked out, housekeeping attempted to let themselves into our room FOUR times starting at 8am (waking us up). We told them that we were checking out at 11am but they continued to come back again and again. The last time they came up I said "I am literally walking out in a min, would you mind coming back in a few min?" The woman replied "Well you need to be out by 11am." We were out by 10:55am and went to the desk to check out. We sat at the desk for ten min waiting to be helped because there was nobody around. I finally asked one of the housekeepers to help us find someone. The woman finally came up with one of the other housekeepers, never apologized or asked how my stay was. She asked what room we were in and when I told her the housekeeper started giggling and she had a smirk she was trying to hide. Not sure what that was about but it irritated me so much that I just took the receipt and left. I will be placing a call to the manager tomorrow about the unpleasant stay we had.

"Good place for families"

4
06/08/2017

We really enjoyed our stay at this hotel. Very cheery interior with modern decor and updates. Pool was awesome and very clean. We enjoyed our stay here.. close to Hershey and relatives. We will definitely come back to this hotel.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear 806joyj Thanks for staying with us. We appreciate your feedback!

"Great place - seems newly renovated"

4
29/07/2017

Full disclosure - they did send us up to a room already occupied. But mistakes happen and it was remedied quickly. Front desk staff was extremely polite and helpful and the hotel very clean. The price was good for a room with 2 queens and it also had a microwave and fridge. Parking wasn't an issue either. Overall very good. Beds were perfect and allowed for a great sleep. Only downside was VERY loud fellow quests but that can't be blamed on the hotel. Great place and I highly recommend it!

"Price Gouging"

3
27/07/2017

Nice motel, nice pool, good breakfast, but since it changed from Microtel to Best Western, they are now gouging prices for the Carlisle car shows. The elevator was out of service for 24 hours and the stairs were accessible at each end of the hallways.

"Very Friendly Staff"

5
26/07/2017

We stayed in Enola PA on recommendation from a friend. The Best Western was the best rated hotel and now I know why. Their staff is friendly and accommodating . Our room was very clean and the pool was nice. Just what we needed after a long day on the motorcycles.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear ScreaminEagle2009, Thank you for your positive review on your recent stay here a the Best Western Plus. Our team works hard to provide the excellent level of service to our valuable guest deserve and love to hear when they have succeeded. We look forward to your return and are anxious for you to come back to stay with us. Best Regards, Brittany Fullmer AGM

"Some good some bad!"

3
21/07/2017

Check in was perfect. The young lady who checked me in was fantastic and should actually be on day shift running the show. She was pleasant, personable, and helpful. Day shift, quite lacking, Computer in their computer station worked but printer doesn't and after 3 attempts and ten minutes wasted, I went to the front desk, waited for the girl to come back from one of the offices in back, and she said they knew it didn't work, that I needed to e-mail it to the desk and then they could print it. Back to the computer, e-mailed my boarding pass to the address she gave me and waited. After waiting several minutes, she said that we could try from the office computer, and see if that works. Since I had spent approximately 30 minutes trying to get my boarding pass printed to save time at the Philadelphia Airport, where I still had to drive to, I was saving any time. I ended up leaving 30 minutes late, with no boarding pass, and still a long drive. End result; Missed my flight by 5 minutes, had to re-book which caused me to arrive back in Las Vegas 2 1/2 hrs late. Also they had a baseball team of youngsters who thought the hallways and stairwells were play areas. Does no-one in a Hotel inform the supervisors of these kids that other people are trying to sleep and not to play and yell in the halls?? It may be my last stay, especially at $100 a clip! The rooms themselves are fine and housekeeping did a nice job.

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear Doug V, Thank you for your positive review on your most recent stay here at the Best Western Plus. Our team works hard to provide the excellent level of service to our valuable guest I apologize with for the printer not working for you. I understand your frustration. I hope you return and are anxious for you come back for another stay so we can make it right. Best Regards Brittany Fullmer AGM

"Great Staff"

4
06/07/2017

This was a very nice stay for myself, my daughter and my two granddaughters ages 7 and 8 The pool was a perfect size for them and allowed us to relax and watch them have fun in the pool. The staff was very helpful, extremely friendly and did a overall great job Because of that we will definitely book a room at this hotel when we return to the Harrisburg area

bwenola, General Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear Connie S, Thank you for completing Trip Advisor regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are glad your granddaughters had a great time in our pool. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 717-635-2523. Thank you again for taking the time to review us. Sincerely,

"They tried...."

3
26/06/2017

the hotel was ok. While I had difficulty checking in (room was not ready and was asked to move my reservation to a "sister" hotel) which I denied for the second time being asked, they were nice enough to provide some bottled water and snacks for the room at no additional cost. Room was quickly cleaned, and therefore, soaps and shampoos were not replenished and we had to make a trip down to the lobby desk to ask for some.

A3250AZchristine, Director of Sales at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you I92850Wveronicab for your honest review of the hotel. We are extremely sorry for what occurred during your most recent stay. While we are not sure why these issues occurred during your stay please know this is not the normal process at this hotel. We will certainly follow-up with all of the staff members to ensure these issues are addressed. Thank you again for your honest review!

"Great stay"

5
20/06/2017

Amazing staff. They went out of there way to help and recommend places to eat. Rooms was excellent. Front desk staff was very kind and knowledgeable. One minor issue in rooms but Mike from maintenance took care of it right away!

A3250AZchristine, Director of Sales at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you conchittah for your awesome review! We are glad to hear that you enjoyed your stay with us. We will certainly share this with the staff as they enjoying hearing the great reviews like this. Thank again!

"Best Western Plus Enola"

4
11/06/2017

Overall this is a nice place. I am not very happy about the cost or the fact the manager refuses to take the coupons the hotel has in travel books. She will give a discount, but not much. She does not seem to care how long you have been using the location.

bwenola, Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Good Afternoon E570FXstevenj, I want to thank you for staying at our property. I apologize for not be able to take the coupon rate. During our Busy season we are unable to take the coupon rate when occupancy is high. The coupon rate is not available. If you have any question at all please feel free to call me at 717-635-2523. Thank you, Brittany Fullmer AGM

"MULTIPLE things wrong"

2
05/06/2017

Didn't have maid service for two days (after being promised they would MAKE SURE we had it after the first day of not getting it), didn't have hot water for two days in one of the rooms, room key stopped working after they messed up our reservation and had us checking out early (booked hotels 4+ months in advance), and on top of it they overcharged us.

bwenola, Manager at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Dear JacobhX8348A0, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 717-635-2523 Sincerely, Brittany Fullmer 39137 Property Best Western Plus Harrisburg Mechanicsburg

"Awful room cleanliness"

1
26/04/2017

If you like a clean room and clean towels, or just towels in general, they don't do that there so save your money and stay elsewhere. We went there for a 5 night stay and decided to roll the dice and stay at a Best Western. We have never stayed at one before so we thought, "Why not give them a chance?" What were we thinking?! We should have gone with what we knew and stayed with the chain that we usually do for either business or pleasure. We were here for 5 nights and we didn't get our room cleaned or fresh towels. We have to ask for them after going on the third day of our stay. Unacceptable. We didn't feel like a hotel guest but rather a huge inconvenience to them. For shame!!!

A3250AZchristine, Director of Sales at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you Johanna A for your honest review of the hotel. We truly apologize for not meeting your expectations during your stay. While I am not sure what occurred during your stay however please know this is not the normal. The General Manager has been made aware and shared your comment with our housekeeping team so that other guests do not experience these issues. Again, please accept our sincerest apology.

"Good place to spend a night"

4
09/04/2017

Stands out among other "passer-by" hotels in the area. Clean, neat, reasonably priced, serves breakfast. Fridge, TV, microwave, coffee-maker in the room, clean bathroom, comfortable beds. Absolutely recommend for short-term stays.

A3250AZchristine, Director of Sales at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you lubger for your awesome review of the hotel. We truly appreciate you taking the time to share your thoughts.

"Great Best Western Plus"

5
03/04/2017

A very pleasant overnight stay. The room was beautifully furnished and decorated and very clean. The hotel was newly renovated and looked like new. The staff were very helpful and accommodating. The hotel was easily accessible from the Interstate.

A3250AZchristine, Director of Sales at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you W1047HWvaleriem for your 5 STAR Review! We truly appreciate you taking the time to tell us you had a great stay and really enjoyed the hotel. We look forward to seeing you again on a future trip to the Central PA area!

"Very clean"

4
26/03/2017

Everything was very clean. check in and check out was quick. only hiccup was there was no shower curtain in the bathroom, but they brought one to the room very quickly so it was no big deal. Over all I will stay here again, nice place.

, Director of Sales at Best Western Plus Harrisburg Mechanicsburg, responded to this review
Thank you 428toddp for your 4 star review of the hotel. We are happy that the issue was resolved promptly by the staff. We appreciate you taking the time to review the hotel and look forward to your next visit to the hotel!

"Great room at a great rate"

5
24/03/2017

The King room was very nice. It provided a separate sofa with counter and sink above the refrigerator. I also liked having a safe in the room. The bed was very comfortable and overall was satisfied to give this hotel a A+ rating!

, Director of Sales at Best Western Plus Harrisburg Mechanicsburg, responded to this review
THANK YOU Susan S for your awesome review! We are thrilled you enjoyed yourself while staying with us and found everything you needed in a newly renovated rooms. We look forward to seeing you again soon!

"I81 south just west of Harrisburg, PA"

5
11/03/2017

Wonderful surprise...our GPS listed Microtel. Remodeled 7 months ago. Everything is updated and clean. In the room...nice little sink and countertop near the microwave. Lots of outlets near the bed for charging electronics. Friendly, helpful staff. Great location...right off the exit with a large grocery store only minutes away (we eat in the room). The breakfast area was very nice but the food wasn't the greatest. Whoops...thought the carbon monoxide detector was a thermostat (weird placement). This will definitely be a regular stop for us.

, Director of Sales at BEST WESTERN PLUS Harrisburg Mechanicsburg, responded to this review
Awesome, awesome, awesome bas2sb for your review! We are so happy you liked the hotel and the nice touches we added during the renovation like the sink and countertop near the microwave. Our guests wanted a little more and we are happy to have made that addition during the renovation. The carbon monoxide detector tripped me up the first time too but if it means I will stay safe I'm all for it. Hope to see you again on a future trip to the Central PA area!

"Great rest stop"

4
27/11/2016

My wife and I stayed here last night after a long day of driving and this hotel was exactly what we needed. The Best Western is conveniently located off of I-81. We used a coupon from the I-Exit app that gave us a great rate. The staff was friendly and accommodating. Our standard rate room had king bed with a separate sitting area as well as a counter with stools, fridge and microwave, often called a mini-suite. The room also had a decent sized flat screen tv, ironing board and hair dryer. The room was clean, the bed and pillows comfortable. The window had two shades, a translucent and a room darkening. We couldn't get the room darkening one to come down. No big deal, but we will report it on the way out. Since we haven't yet gone down, I can't review the breakfast, but I saw the breakfast area on the way in and I expect it to be just fine.

"Wonderful & great value for $$"

5
21/11/2016

Checked into this hotel after a disaster at the Red Roof in Harrisburg-Hershey. I was met by cheerful desk staff and a lovely, brand-new hotel in perfect condition. The room was sleek and well laid out, bathroom large and spotlessly clean, beds comfortable. Still smelled like new wood! All the amenities and a very helpful and cheerful staff. Breakfast was abundant, fresh, well presented and the breakfast area large and cheery with two TVs showing morning news. A wonderful stay at a very reasonable price--and great location. Perfect for Gettysburg and Hershey as well as convention centers.

, General Manager at BEST WESTERN PLUS Enola-Harrisburg Inn & Suites, responded to this review
VA_walker36, Thank you for putting your comments on TripAdvisor. We strive to make every guest feel as if this is their home away from home. I will be sure to pass your thoughts about our hotel to the staff. If there is anything else you would like to discuss you can contact me at 717-635-2523. Lawrence Woodall General Manager

"just redone hotel, new furniture, etc. nice and clean."

5
19/11/2016

checked in for 1 night, was told place was just redone with new furniture, etc. place looked really nice. free morning breakfast could use a little improvement and variety. priced nice. staff was very friendly and helpful. will stay again. best beds and pillows I had in any hotel in a long time...

, General Manager at BEST WESTERN PLUS Enola-Harrisburg Inn & Suites, responded to this review
raperlak, Thank you for posting about your stay on TripAdvisor. We are glad that you enjoyed your stay and are currently looking into the breakfast to see what else we can add to make it nicer for the guests. If there is anything you would like to discuss further, please contact me at the information below. Lawrence Woodall General Manager 717-635-2523

"I really enjoyed my stay there. The bed was so comfortable I wish I could have brought one home with me."

5
11/11/2016

The breakfast was good with many things offered - It was nice to leave there for a day of sightseeing with a nice filling meal. Coffee and three kinds of juices available 24 hours. The staff we had dealings with were helpful but the manager Larry went above and beyond helpful. They are fortunate to have him as the manager for their hotel. If I have any complaint it was the first morning we stayed and at 4:30am someones's rooster alarm went off and not only did they take a while to shut it off they put it on snooze so I got to hear it again. So thicker walls would be a good improvement.

, General Manager at BEST WESTERN PLUS Enola-Harrisburg Inn & Suites, responded to this review
Thank you for posting your comments about our hotel. I am glad you had such a positive experience and will be sure to let the staff know. We strive to make our guests feel as if this is their home away from home. The thin walls is an area I am working on to fix to the best of our ability. I hope to have some of those issues fixed in the next few weeks. I hope that next time you are in town, we will get to see you again. I hope those pictures turn out well. If there is anything else you would like to discuss, you can contact me at the number below. Lawrence Woodall General Manager 717-635-2523

"Improved But Still Wanting"

3
11/11/2016

This hotel was recently renovated - however, the new owners did not take adequate time to properly clean the rooms - construction dust was everywhere. The rugs in the hallway and the room had lots of lint and dirt. Considering the price that I paid, I did not expect "top quality" - I primarily look for cleanliness and it was lacking.

"Don't let those old pics fool ya!"

5
06/11/2016

We reluctantly stayed here after our original hotel overbooked and didn't have room for us. The lady at the other hotel recommended we come here and I looked at the old pictures of the stained carpet and sure did not want to stay here, but this was the only hotel available and the lady promised me it was completely renovated. She wasn't lying! This hotel is wonderful! Everything is new, beautiful and clean! The breakfast is standard continental breakfast and was very clean and fresh. Give this hotel a try!

, Manager at BEST WESTERN PLUS Enola-Harrisburg Inn & Suites, responded to this review
Darlene E, Thank you for writing about our hotel on TripAdvisor. I am glad you enjoyed your stay and will be sure to let the staff know. I would love to discuss your stay more. If you would like to reach out to me about your stay, please contact me at 717-635-2523. Lawrence Woodall General Manager

"Great value"

5
26/10/2016

The Best Western at Enola was outstanding. The room was clean, bed was comfortable and it even had a small couch in the room as well as a counter top with small sink along with a microwave and fridge. We enjoyed our stay.

, General Manager at BEST WESTERN PLUS Enola-Harrisburg Inn & Suites, responded to this review
MSPD13, Thank you for posting your review online. We strive to make your stays feel as if this is your home away from home. I will be sure to pass along this information to the staff and if there is anything else you would like to discuss please contact me at the information below. Lawrence Woodall General Manager Best Western Plus

"Fantastic Renovations"

5
22/10/2016

Couldn't drive any longer and needed a place to crash. This is undoubtedly the best, Best Western I've ever stayed at. Modern, clean and right off the Interstate. Rooms are spacious, staff is excellent and the price was awesome!

, Manager at BEST WESTERN PLUS Enola-Harrisburg Inn & Suites, responded to this review
Thank you for posting your comments about our hotel on tripadvisor. I will be sure to pass them along to the staff. If there is anything else you would like to discuss about your stay, please contact me at 717-635-2523. Lawrence Woodall General Manager Best Western Plus

"Great decor, high value, and convenient."

4
02/10/2016

This hotel provided a room with nice décor and conveniently located off the interstate. It has a very good value for the area. It had been recently renovated and Roman shades on the window was a nice touch as was the multiple component picture on the wall.

, Manager at BEST WESTERN PLUS Enola-Harrisburg Inn & Suites, responded to this review
Robert K, Thank you for posting about our hotel on trip advisor. We love to hear from all our guests, positive and negative. I will be sure to inform the staff about your stay and if you have any other comments or questions would love to hear from you. I hope to see you next time you are in town. Lawrence Woodall General Manager Best Western Plus Harrisburg Enola 717-635-2523

"tommyt"

5
02/10/2016

The motel staff was great in every aspect. The rooms were very clean and vary quiet. Its has a nice size pool which is not to deep for the little ones. The hot breakfasts on the weekend were great and again the staff was great at there jobs. Checkout in the morning was vary fast and nice.

, Manager at BEST WESTERN PLUS Enola-Harrisburg Inn & Suites, responded to this review
Tommyt, Thank you for posting your comments on TripAdvisor about our hotel. I will be sure to pass them along to the staff. I am glad your kids enjoyed the pool. Please reach out to me if you have any other comments or concerns. Lawrence Woodall General Manager 717-635-2523

"needs improvement...but still good"

3
19/09/2016

this has been a newly renovated best western for a week.. you can still smell the paint. What they need to do is send an inspector to every room to make sure the place is ready to open for business. After 3 room changes, the final room made the grade. The beds are firm and they are big; each one had a sink, a microwave, a micro frig, and a flat screen. The first 3 rooms they gave us all had problems and this should have been taken care of before opening for business... no lights, leaking frig, rusty frig... staff was superb... overall, when this place is ready for business, I intend to return. One thing that was a real pain in the kazoo was having the microfrig on the floor... esp with all of the empty space available on countertops and cabinets etc...

, General Manager at BEST WESTERN PLUS Enola-Harrisburg Inn & Suites, responded to this review
Galvodog6, Thank you for posting your comments about our hotel on tripadvisor. We take all guest comments seriously and love to hear the thoughts of our guests positive or negative. As we remodeled all rooms in the hotel, during the construction process we had some refrigerators that were damaged and we currently have on order. Those rooms will be fixed in the next few days. I would love to hear more about your stay, if you like, you can reach me at [email protected] or contact me at 717-635-2523. I look forward to seeing you next time in town. Lawrence Woodall General Manager Best Western Plus Harrisburg Enola

"No Complaints!"

5
16/09/2016

We were happy to get a handicap room even though we did not have a reservation. The staff was extremely attentive and friendly. The room very clean and breakfast good. I would recommend this property to anyone. It would have been nice if the price were lower, but value for dollar was really fair.