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Best Western Premier The Central Hotel & Conference Center

4.5 / 5
2300 Avis Tripadvisor
800 E Park Drive, Harrisburg, 17111-2807 Etats-Unis  Copiar !
Teléfono : (717) 561-2800
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Los puntos fuertes del hotel

Servizi dell'hotel

Recepción 24/7
Aparcamiento
Equipamiento Buisness Plus
Ascensor
Gimnasio
Piscina cubierta
Wifi
Personal multilingüe
Aire acondicionado en el hotel
Restaurante in situ o en las inmediaciones

Servizi in camera

Microondas
Secador de pelo
Máquina de café
Neveras
Plancha y tabla de planchar

Le attività

Sala de juegos
Piscina cubierta
Puntos fuertes

Servizi dell'hotel

Recepción 24/7
Aparcamiento
Equipamiento Buisness Plus
Ascensor
Gimnasio
Piscina cubierta
Wifi
Personal multilingüe
Aire acondicionado en el hotel
Restaurante in situ o en las inmediaciones

Servizi in camera

Microondas
Secador de pelo
Máquina de café
Neveras
Plancha y tabla de planchar

Le attività

Sala de juegos
Piscina cubierta

Descripción

Disfrute de las nuevas y modernas habitaciones del Best Western Premier, The Central Hotel mientras descubre la zona central de Pensilvania y la región de Harrisburg, Hershey. En el Central Hotel podrá disfrutar de unas habitaciones ultralimpias y cómodas y de un servicio personalizado y cordial.El hotel goza de una céntrica ubicación junto a los principales destinos de Pensilvania, entre los que se incluyen Harrisburg, la capital del estado, el lugar más dulce de la tierra en Hershey, el patrimonio del condado de Lancaster y la historia de Gettysburg. Nuestra excelente ubicación proporciona acceso rápido a la autopista Pennsylvania Turnpike, la I-81 y la I-83, el aeropuerto Internacional de Harrisburg y las estaciones de ferrocarril y autobús de Harrisburg.Nuestro exclusivo hotel de servicio completo incluye el elegante y exclusivo espacio Grand Atrium, nuestro restaurante de servicio completo O’Reilly's Taproom & Kitchen, una gran piscina cubierta climatizada, un amplio gimnasio abierto las 24 horas, centro de negocios ampliado, acceso gratuito a Internet de alta velocidad, tienda de artículos variados, servicio regular de transporte con horario fijo, instalaciones de lavandería y más de 1700 metros cuadrados de espacio flexible para reuniones.Tanto si visita la zona central de Pensilvania para disfrutar de Hersheypark® en sus próximas vacaciones como si se encuentra en el corazón de Harrisburg para un importante negocio o una reunión con un organismo gubernamental, el Best Western Premier, The Central Hotel le proporcionará una experiencia inolvidable a través de un excepcional servicio de atención al cliente y unas instalaciones de servicio completo que le proporcionarán todo lo que busca.

Activités

Opiniones de los usuarios

4.5
Basado en la opinión de 2300 huéspedes
Excelente
1620
Muy bueno
463
Normal
141
Malo
56
Pésimo
20
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio
"Great Foe Anyone!!!!"
elaineadavenport3, 23 Février 2024

Convenient location for shopping, wine, swimming for fun or leisure, and food for many options inside and outside. The staff were above and beyond with awesome attitudes and great help and the rooms were to perfection and beautiful atmosphere!!!!! Loved the rooms connected to pool area. Great to keep an eye on the kiddos!!!!

"Great value"
missynic80, 18 Février 2024

The facility was very clean. Staff extremely friendly and helpful. And there was a restaurant attached which was great. Location was a bit off main highway so it was nice and quiet but not too far away.

"Wonderful Hotel - Rooms are updated and renovated."
Christine T, 14 Février 2024

The hotel rooms have all been nicely renovated...it is really very nice! Bathrooms are updated as well...brightly lit and very clean! The hotel itself is clean, well managed, and has friendly helpful staff. I have stayed here multiple times for many years - always a good experience. There is a restaurant on sight which serves breakfast, lunch and dinner. 24 hr fitness room. Large indoor swimming pool for family fun. Highly recommended! Close to Hershey Park, Farm Show Complex and many Harrisburg attractions.

"Nice place to stay"
Josephine G, 13 Février 2024

We have stayed here previously and we always have a good time. The staff was friendly and accommodating. The room was spacious, very clean and the bed was super comfy. We love that there is a restaurant and bar in the hotel. The Nachos and breakfast were great.

"Perfection"
Linda C, 10 Février 2024

I just held my daughter's wedding at the Central Hotel. The venue was perfect! The staff amazing! This is the perfect location to host a wedding. Jessica D. was easy to work with while planning and also during the event, every staff member was professional and kind, the newly renovated rooms were clean and comfortable, and the atrium made for the most beautiful cocktail hour and back drop for the wedding photos. Having the restaurant open for breakfast, lunch, dinner and into the night made it easy for all the guests to stay on sight and not have to worry about driving. I simply can not say enough good things about our experience with the Best Western Central Hotel.

"My husband and I like separate sleeping areas and the family suite offered spacious comfortable sleeping for both of us"
Wichita8, 09 Février 2024

We really enjoyed having the family suite was two separate bedrooms. both sleeping areas were spacious, the room was great to sleep in as it was dark and very comfortable and clean. The price was very reasonable for such a nice place and I will definitely choose best western for my next stay if there is availability.

"Excellent Hotel"
Kristina L, 05 Février 2024

Great hotel, very clean, excellent staff, love the bar and restaurant. It is our go to hotel in Harrisburg. I highly recommend to anyone staying in the area. The staff is great and the hotel is full of amenities. It is well maintained and we look forward to going back.

"Conference Stay"
Shananlm, 02 Octobre 2023

The staff in every capacity were very friendly. The room was clean and spacious. The hotel overall was clean and has an inviting atmosphere. The location of the hotel is easy to access and there is plenty of parking space.

"Happy in Harrisburg"
OTTDD, 26 Septembre 2023

We were in town for the Hershey RV Show and stayed 3 nights. Location was convenient to the show as well as the airport. Everything was great. Friendly and attentive staff, clean and updated room and a great restaurant. Were even able to get a ride back to the airport on day of departure. Thanks to the entire staff. Would definitely stay here again. Todd and Diane

"Military Ball"
jerryweed52, 22 Septembre 2023

This place takes great care of their customers. Especially service members. Highly recommend this hotel. I was here for a Military Ball and the service was amazing. This place outdid themselves and exceeded expectations.

"Above and Beyond"
darrenr514, 13 Septembre 2023

Staff was courteous, kind, and very helpful. Everyone went Above and Beyond to ensure my comfort. It was very refreshing especially after traveling to get through check in and to a clean room. Relax and enjoy a restful night from a comfortable bed and environment.

"Very Beautiful Hotel"
dandipawzgrooming, 12 Septembre 2023

The hotel was beautiful. Love the bathroom light, it was light a giant ring light! Rooms very clean and comfortable. The hotel was clean with friendly staff! Will definitely return for future business trips. Feels like a 5 star hotel!

"A great stay and visit to Hersheypark"
Davbe23, 05 Septembre 2023

We had a great stay at the Best Western Premier Central Hotel. The room was clean and recently updated. The beds were comfortable. The staff were very friendly and helpful. We paid extra for the early bird breakfast special in the restaurant which was a great deal. Eggs and pancakes were all prepared to order.

"Relaxing Stay"
chelsiebenitez, 03 Septembre 2023

A good first hotel for me to experience as this trip was my first couples trip. The area was nice and the amenities made the stay very relaxing and fun. Convenience stores were nearby for any quick shopping trips and Hershey was not too far away. The price was actually very affordable for a college student! Would stay again.

"Our wedding reception was epic!"
Michelle W, 03 Septembre 2023

From the minute you oen the front door, you are welcomed and feel the hospitality. The lobby is gorgeous with interior wood and gorgeous lighting! The fron desk staff was friendly and accommodating. They even gave kids a token for free ice cream! Our room was gorgeous and modern looking! The hotel had done a complete renovation a few months prior. We had the family suite and it was one of the biggest suites I have ever had! There is an open room with 2 queen beds and then a separate bedroom with a king bed and a door. If you need room for your whole family, I would recommend booking this room. The food at O'Reilly's is delicious! They catered our wedding reception. Everyone commented on how great the food was! Try the horseradish infused duchess potatoes - insanely delicious.

"Family Quick Getaway"
LoveTravel690857, 03 Septembre 2023

My family and I stayed at this hotel for 3 nights and really enjoyed it. The 2 bedroom suite was designed nicely with a lot of room. They recently underwent a renovation, so our room was very clean and modern. The rooms have smart TVs if you have kids who enjoy Nickelodeon etc... They also have a pool of good size and game room. My kids loved the pool and went in every night. Plus there's an on premises restaurant and the food is very good! There are lots of stores and restaurants close by too if you want to venture out a bit. Cleanliness is a BIG deal for me when I stay at a hotel and they delivered. I would definitely stay again.

"Bring your own breakfast"
tafelix28, 02 Septembre 2023

The hotel was very clean, accommodated my dog. They have a pool, the staff were pleasant. Just bring your own food/breakfast if you are on a budget. They have a microwave and refrigerator. Rooms aren't sound proof though.

"Beautiful and Modern - Great Restaurant on property"
Mich1232023, 30 Août 2023

We stayed at the Best Western Premier, the Central Hotel for a family funeral and from start to finish the Best Western team was amazing to work with from sorting out the hotel block of rooms to the check in process. The hotel is very clean and modern rooms are a good size and the location was perfect. The restaurant O'Reilly's was really good with great food and staff as well.

"Hershey Trip with family and friends"
982kianaa, 21 Août 2023

My family and 4 of our close family friends stayed at the Best Western Premier in Harrisburg. We had a very enjoyable stay. The hotel is in a great location, close to shopping, restaurants, sit down and fast-food. It was also close to Hershey which was our purpose for staying there. Jose from the front desk was very hospitable and accommodating. The rooms were a nice size, clean and updated. The pool was also a nice size and was not crowded while we were there. I would definitely recommend this hotel.

"Nicely Remodeled "
Aubrey D, 21 Août 2023

Nicely remodeled hotel. We ended with a pool view room, kids (5,6,9) thought it was pretty cool. The chlorine smell was strong. So if you are sensitive to smell, you may want room away from the pool.

"Spotless, newly renovated, nice restaurant attached"
4smls, 20 Août 2023

Spotless, newly renovated, nice restaurant attached. We got the breakfast rate which included bee off the menu at the attached restaurant, O'Reilly's. Clean room, quiet hotel and there are quiet hours after 10. Mike and all customer service staff helpful. Housekeeping sweet and friendly. $50 tickets available at desk for Hershey Park. New tv's had an alert that came up every time someone got on their phone, which the hotel can probably adjust at some point. Otherwise 5 stars!

"Great Experience!"
larrytM9650SA, 17 Août 2023

This recently renovated Hotel is beautuful. The lobby area, restaurant/ bar and rooms are wonderful! The room was large, clean and tastefully decorated. It is convienient to highways, restaurants, gas stations and the National Civil War Museum ,as well as downtown Harrisburg. Our organization has already decided to hold our statewide conferences and meetings there in the future. Free parking and a breakfast special as well as a great Happy Hour round out the plusses for this hotel!

"First Time at this facility"
btravis2023, 16 Août 2023

My room was clean and comfortable. I especially appreciate the amenity 'extras' like free parking, MW, refrigerator, and complimentary water!! Gratefully, our meeting room was set up with tables/chairs. Our group of retired educators has decided to return for future meetings!

"Family visit to Hershey - Great hotel Choice!!"
Amy Y, 14 Août 2023

We stayed here for two nights, while visiting Hershey park with our young children. It was our first time staying at this hotel, and we could not have been more pleased with our decision. The staff were all extremely courteous and helpful. The room with spacious and very clean. We ate at the hotel restaurant twice and enjoyed both of our meals. It was an easy 20 minute drive to the park. We will surely be back!

"Pleasantly Surprised"
noellebrown219, 14 Août 2023

We came into town with a rather large group which included many kids. Front desk staff were very accommodating, patient with requests, and super friendly as well as the restaurant servers and bartenders. We all felt very comfortable with our stay and would 100% stay again if we come back into town.

"Poor service"
marrag22, 13 Août 2023

Charged twice for bacon included in the price of a pancake breakfast. The staff forgot to bring it and when I told them they charged the same bacon as a side order. Essentially committed fraud. Also failed to include egg in a Cobb salad for which I had to ask and failing to provide what clearly was not an extra portion of onions The fitness center equipment was poor quality and out dated.

"terrific hotel"
Kristen M, 10 Août 2023

Great service. Updated and clean hotel. Very comfortable to stay, Anything you needed they were able to accommodate. There for a conference and facility was wonderful. Staff were wonderful. definitely would stay again. Highly recommend. great location.

"Pleasantly surprised. Modern and well run."
Roam28394981660, 08 Août 2023

This is a very nice and well run hotel. We stayed one night with our dog. The room was modern and super clean. The staff were helpful and efficient. We were pleasantly surprised. It's also super family friendly. If you're visiting Hershey with the family, this is a great option.

"Family, Fun, Friendly Staff & Super Clean"
Sarah B, 06 Août 2023

I would give the staff 100 stars if I could. They went above and beyond to make our stay perfect! The free shuttle to the airport or train was easy to schedule and the driver was so nice! The front desk staff were polite and helpful! The room was spacious and clean. The housekeeping staff were prompt, friendly and accommodating. We saw staff constantly ensuring all public spaces were spotless. The food at O'Reilly's was excellent and the staff were welcoming and professional. It's a great place to bring the family! Close to Hershey Park and clean and safe. We truly had an amazing stay!

"Should be called Best Stay Ever!!!"
hboardwine, 05 Août 2023

The team here went above and beyond to accommodate and make our stay memorable! They are not only professional but also are friendly and caring. Their restaurant also has amazing food! We will definitely be back!!!

"Great Place to Stay in Harrisburg area"
plantz6506, 04 Août 2023

From making the reservation, to check-in, to room cleanliness, everything was great. The pool was well maintained. We had a poolside room and appreciated the new safety feature of an "alarm" that sounds when the door to the pool is opened. Staff is extremely courteous and helpful.

"Excellent Hotel!"
LacewellG, 04 Août 2023

This hotel is very, very, very well maintained. The staff is exceptional and they ensure you have a great stay. Every question, I asked they answered. They took very good care of me. So I am going back next week.

"This is the place to stay for an exceptional hotel experience!"
Chris F, 03 Août 2023

We have stayed at a few name brand hotels in a number of cities over the past few years and have been greatly disappointed. The facilities seemed run down, common areas not cleaned and evidence of overall poor maintenance. This recent stay at the Best Western Premier Central hotel in Harrisburg, PA renewed our faith that someone out there knows the importance of developing and maintaining high standards. We were extremely pleased with the hotel appearence, maintenace, cleanliness and the pleasant attentiveness of the staff. We found our room to be clean and comfortable and enjoyed the indoor pool. We had our meals at the on-site restaurant (O'Reilly's) and found the food and service there to be excellent, as well. This was the best hotel overnight experience we have had in quite a few years...well done!

"Our Go-To Hotel for Hersheypark"
Joseph R, 03 Août 2023

My daughter and I have been staying with these folks for at least 8 years. We go to Hershey multiple days each summer and this is our hotel. New renovations are fantastic. Hotel management and staff are awesome. Can't say enough good things about it.

"Great Hotel Experience!"
Kim E, 02 Août 2023

We stayed at the hotel for 1 night and it was newly renovated, the rooms were spotless, and the attached Pub (O'Reilly's) had amazing food. It was close to Harrisburg and Hershey and very convenient. The staff were very friendly and accommodating. I would stay there again in a minute!

"EXCELLENT STAY"
C4002YBdavel, 01 Août 2023

Everything was fantastic!!! We had a fantastic stay. Upgraded rooms, plugs/USB ports all over the place! Mini Ridge, Microwave and TV was big. We LOVED our stay. Beds were very comfortable. Staff is excellent and friendly. Very clean and a great restaurant. We do wish the pool opened earlier then 10am since we like to relax in the pool early before we leave.

"Excellent Hotel"
Cheryl C, 27 Juillet 2023

Just returned from a trip to Hershey Park which was only 20 minutes away. Beautiful hotel, clean with great indoor pool. We had a suite with 2 queen beds and separate bedroom with 1 king bed. Very friendly staff and restaurant on site was terrific. Would highly recommend.

"Beautiful stay in Hershey with family"
kknezich4814, 26 Juillet 2023

Visiting Hershey park is a treat when you have a beautiful place to stay. This visit was with my kids travel softball team. The hotel let use the conference room for pizza dinner. Girls had a great time in beautiful pool. They loved the ice cream treat too. Just wish they had free breakfast. But there is a grocery store within a mile!

"Perfect Hotel!"
Jennifer R, 23 Juillet 2023

Our stay at this hotel was the best! The front desk staff were extremely friendly and helpful. The hotel is very clean and modern. The rooms are just as modern with refrigerator, coffee, microwave,lots of electrical plus to charge the electronics, ect. Everything seemed to be brand new in perfect condition. It is very quiet for being a larger hotel. We heard no one. Our view was to the very large lobby from the 2nd floor. We used the fitness room which was a nice bonus. We ate at O'Reilly's restaurant which is attached to the hotel. Once for supper and the other time for breakfast, Excellent both times! Just a short ride to Hershey and other attractions. We have nothing to complain about with this hotel. We had a perfect stay!

"So happy we stayed here"
jadian3, 20 Juillet 2023

The night before we stayed here, we were at another hotel in a nightmare room. We arrived here, opened our room door, and almost wept. It was quiet and clean! This place was really nice. And clean. There was a pool. A workout room. A game room. A nice lobby that looks like it could be booked for parties. A nice pub attached. So happy we stayed here.

"A good family experience."
kms324, 19 Juillet 2023

This was a stop over with my grandchildren after driving 11 hours. We were exhausted and the kids were looking forward to the indoor pool. We got the family suite, which if you have children is well worth it. Be prepared however that some of these suites overlook the indoor pool. If you are on the first floor, you can walk right out to the pool. With that being said, it is loud until 10am when they shut down the pool. Linens and towels were of good quality and the beds were comfortable. HVAC was quiet. O'Reilly's restaurant is a great family place even though there is a bar. The food was good and plentiful. We would stay at this hotel again.

"Best western premier"
jasongM8344SH, 18 Juillet 2023

Excellent Hotel in Harrisburg Pennsylvania. The room was very nice, very clean and very comfortable. The indoor pool is amazing. The staff was wonderful. I'm thinking about taking a trip to Hershey Park just so I can stay here again. Usually people plan a hotel stay around the park. You'll want to plan a park visit around this hotel. They have a fantastic restaurant right in the lobby where they serve fresh hot breakfast every morning. No cereal and bagels for breakfast. No pre cooked junk. They actually cook your breakfast fresh off the grill and it's fast. They had enough staff at 7am to handle a lunch rush. If you need a hotel I'm the area definitely use these guys.

"Family Trip"
Vandybearstravel, 17 Juillet 2023

Stayed here a few nights while visiting attractions in Hershey. Great location/travel time to Hershey's main attractions (HersheyPark, Chocolate World, etc). Our kids loved that the pool went from 3-7ft! Very nice, large spacious pool area. Only thing missing is a hot tub! Rooms were very clean & loved the pillows! Would stay here again!

"Great hotel"
bluekat17, 15 Juillet 2023

Beautiful property, such a nice pool!!! The pool view from the suite was gorgeous! We had a lot of fun, game room for the kids that they won stuffies in the claw machines after playing in the pool! Definitely will stay again!

"Another great weekend at the best Western Premier"
zbigfoot, 07 Février 2023

I've been coming for the best Western Premier Harrisburg for the last nine years. We wouldn't stay anywhere else !!! Between the front desk and hotel staff and the restaurants food quality & service. It's the only place to stay when you're going to the outdoor show.

"Wonderful hotel!"
Lisa S, 12 Décembre 2022

Have stayed at the best Western four times now for special events. All four times have been just wonderful. The rooms are very nice and spacious . The staff is friendly, O'Reilly's is a great restaurant/pub on premises.The event spaces are well kept and the event staff is so attentive.

"They made our holiday bright"
jbgood2022, 12 Décembre 2022

We had an annual Christmas family party at BW and the entire staff in catering was outstanding! They know what customer service is all about and took care of everything with care and courtesy! The hotel staff was equally as outstanding. Everyone professional and so accommodating to our every need. The hotel is kept immaculate and decorated so classily festive for the holiday season!! Staying here you won't go wrong.

"Very good"
parksy012022, 13 Novembre 2022

The room was clean. The refrigerator had a big ice boulder in it, preventing it from being cold. The pool area and the pool, were very nice and clean. The restaurant on-site was EXTREMELY COLD, and was asked about making it more comfortable, “the response was, “it's usually always cold in here”. Almost every table had people eating with coats/jackets on.

"A wonderful stay."
joanrB5776WO, 08 Novembre 2022

We stayed at The Central Hotel for a wedding. This Hotel is top notch! Our room as well as all areas were clean and nice to be in. We interacted with a lot of staff, and were struck by how efficient and helpful they all were. They all seemed to like their jobs and care about giving customer satisfaction. They definitely achieved that!

"PAC-TE Conference"
ambisignani, 02 Novembre 2022

I attend this conference annually and look forward to my stay at the Best Western! Everyone is helpful, friendly, and accommodating. The facility is bright and well appointed. My room is always large, clean, and well-designed for the traveler. Clearly a well-managed hotel with excellent staff!

"Excellent conference venue"
LeslieDale29, 01 Novembre 2022

This venue exceeded my expectations as a conference hotel. I was able to check in between sessions as the process took literally 10 seconds. Registration staff had a packet ready for me with everything I needed. The room was clean and comfortable, the breakfast was excellent, and the lobby area was structured to allow for private conversations with other conference attendees. Absolutely conference focused while making for a great stay.

"Great stay"
LarryB2212, 31 Octobre 2022

Four nights in your hotel and overall, I was very pleased. You honored my special room request and it was close to the meeting area. The breakfast was very good and very reasonable on the weekdays, Staff was cordial.

"Phenomenal"
hillschmeck7, 26 Octobre 2022

I recently travelled back to Pennsylvania for a wedding and stayed 2 nights at this Best Western location. I am so glad I picked this one! I am a Diamond Select member so I have stayed at my fair share of Best Westerns throughout the country, with work and personal travel, and this one is excellent! The rooms are clean and quite. The restaurant attached to the hotel provided excellent food, drinks and service. I would recommend this hotel to anyone passing through the area.

"Great pick"
F5005CLsuzannec, 25 Octobre 2022

Nice location. Meeting rooms were nice, room was quiet and comfortable. Loved the indoor pool and restaurant, enjoyed the weekday happy hour specials and the cherry limeade slushy was excellent. Glad that the next years meeting will be here again

"Hideaway heaven"
lorettan894, 23 Octobre 2022

This hotel is very nice. The lobby is always clean and the front desk personnel are very efficient. Would recommend a map of property because of how it is spread out. It would make it easier to find your room and your way around the hotel.

"Hospitality at its best"
Terri N, 22 Octobre 2022

We had a short stay, arrived early evening and left early - early next morning. Ate take out from the restaurant, food was good. Plenty of food for the price. Entry was very nice, employees were very accomodating, friendly. I rated the rooms a 4 because they are a bit dated. Beds / linen VERY comfortable, good nights sleep and very clean.

"Great Conference Experience"
conniehS9428OV, 21 Octobre 2022

From the coordiantion to our event to the accomodation and ease to our changing needs, the staff excelled at their profession. Megan and Liz offered all the support needed in organizing our conference and all staff from the folks at the check in desk to the servers in the restaurant offered the utmost efficieny along with extreme kindness and friendliness. Even the food at the hotel's restaurant was above expectations. Despite not having the time to enjoy the amenities the hotel offered a beautful pool and game room.

"Beautiful, clean, great customer service"
amandajm2022, 19 Octobre 2022

This hotel is perfect for a stay whether you're traveling for business or pleasure. Everything is modern, clean, and the ambiance is spacious yet cozy. The entire facility is very clean from the common areas to the rooms. Every single member of the staff I encountered was very friendly and helpful. We really had a wonderful experience during our stay and wouldn't hesitate to return.

"Excellent for meetings and events of all sizes!"
LWP785, 14 Octobre 2022

I am an event planner and have used this venue for many meetings and events over the past 6 years, most recently this past September. They never fail to succeed and impress in all areas. All staff - sales, to catering, to AV, to front desk - everyone was professional and willing to help in any way possible. The general manager was also actively walking around, checking on our event and checking in with all guests of the hotel, ensuring we had everything we needed. The food is also EXCELLENT, and the catering staff was all very attentive to making sure the food never ran out or got cold. The hotel is a convenient location in the Harrisburg area close to I-83 and I-81, which helps accommodate folks from all areas of the state. They also have an excellent restaurant/Irish pub on site which is a huge bonus for meals or late-night beverages. I highly recommend this hotel/venue for any event you would want to hold - or just a hotel for overnight accommodations. You will not be disappointed!

"Foul odors, mold, noise overshadow the positives."
Mike W, 11 Octobre 2022

We visited Harrisburg to attend a family funeral. Due to the timing of a major car show, hotel availability was sparse. We managed to find three rooms here at the BW Premier to allow at least three families to stay at the same property. While two of the three reservations were fine, my experience was one of the worst I've experienced among all my travel experience. Upon arrival, our room (a suite to accommodate my large family) had a stale foul odor. Since it was late and everyone was tired from travel and emotion, we decided to unpack, sleep and address the odor in the morning. Unfortunately, it kept getting worse and more acute. The night manager (Andy) was quick to my room with a member of the maintenance team (Miguel). It was immediately clear to him there was a bigger sewage problem and the only options were to move us - or cover the smell. The only room availability he had at that moment that could fit my family were adjoining queen rooms - on the other side of the hotel. We packed up our things and moved only to find one of the rooms was still dirty from the previous guests. We finally agreed on a solution that put us in a different suite (reserved by a different guest, but not yet arrived) so my family could get some sleep. While that room had no immediate disqualifying problems, it did feature black and pink mold in the tub and shower head, a closet door that would not open, and adjacent to the employee break room where the door would slam occasionally throughout the night. The next day, I let the front desk know about the mold and closet door and requested they be addressed. There were not. No one came to deal with either issue. Dated decor and furniture are excusable and forgivable - they can only update so often. Unexpected sewage issues happen - and they responded well. Mold is easily prevented and solved - yet they did nothing. Closet doors will need to be fixed and adjusted occasionally - but they did nothing with my request. There were some helpful people (Andy, Miguel) but overall, this property seems poorly managed and run. Not impressed. Will not be going back. If you have other options in the area, I'd likely choose those over the Best Western Premier.

"one night stay"
Departure106947, 03 Octobre 2022

easy to find from highway....nice building....friendly staff.. was quiet at night no noises in hallway...we felt it was one of the cleanest hotels we stayed at... had no issues with parking....easy check out

"Amazing Stay!"
I5035GScourtneyj, 02 Octobre 2022

I'm not from the area, I came in for a wedding. I honestly feel like the bride and groom chose the best hotel around! The inside is beautiful. The staff was SO NICE! The room was spacious and clean. I felt safe, cozy, and cared for. I highly recommend staying here.

"Great family hotel close to Hershey Park"
b00km0m02, 29 Septembre 2022

Hotel was a great stay for my family. Great pool and friendly staff. Hotel food was great for easy meal and enough options. Close to Hershey park for quick access and a better price point then some closer hotels. Hotel was clean and good size. Would stay again.

"Great hotel when traveling with your dog"
StancaN2, 28 Septembre 2022

Extremely pleased with everything, from booking to check-out.Will definitely return! Traveling with our dog for the first time, we were anxious about spending the night at a hotel. This proved to be a great experience!

"Clean and Great Location"
Julie and Will H, 26 Septembre 2022

This was a great location! Not too close to hustle and bustle but an easy drive to everything! We were here for an event and I would stay again. Everything was clean and fresh. I read pets were welcomed but I couldn't tell and I have allergies. Everyone we encountered was nice and very helpful! Bed was a little soft for my husband and I but the kids enjoyed theres.

"Best Western Premier"
Mike E, 16 Septembre 2022

They definitely earned the use of the word "Premiere" that they have in their name. Every concern I had (there were only two) was taken care of promptly and professionally!! The staff was friendly and helpful. If I am in the area again, I will definitely stay here!!

"Beautiful and Relaxing"
C909NZkend, 15 Septembre 2022

Such a beautiful hotel and a relaxing atmosphere, I highly recommend staying here if you're in the Harrisburg area. Exceptionally clean with a superb staff who are very outgoing, its such a great place to stay. The lobby puts you in awe when you first walk in. Rooms were so comfortable and well maintained. Exterior is very welcoming as well. A very good experience when you need accommodations. I rate this hotel at a 10 out of 10.

"This is a well run place……."
Impalaguy, 13 Septembre 2022

There is a lot to like about this motel. We were in a large group and everything was handled very professionally. The actual facility , food and the staff were top notch. The buffet breakfast in the restaurant was really good and fairly priced. Plus, there was a variety of food offerings during the week. Great atmosphere. Our room was just fine and while we had to request any cleaning services we are getting used to that. There is a really busy expressway going past (some noise) but we got used to that rather quickly. The bottom line is the management and their team know what they are doing. They can handle large events. Various other groups came and went all week long (including meetings and weddings) and seems like everything went well. It was a great choice for our organization.

"Great room at an excellent value with one of the better indoor pool"
JacktheJackC, 12 Septembre 2022

The Central Hotel in Harrisburg was a great find for us. With three growing children (one nearly a teen) we try to maximize our room size - preferably in a suite format with more than one room - for our money. This hotel hit the spot and was very reasonable for a great layout of a suite and very nicely appointed. I would expect to pay nearly twice the price around larger or popular cities in New York. This stay felt like a steal. The entry room is beautiful and the hotel is fairly large, but with multiple points of entry to get your luggage in and out. The rooms look as nice as the entry hall. All staff were courteous, polite, and responsive, but the cleaning staff were notably pleasant. They went out of their way to say "hello" and give you a bright smile. It's a lot of work to efficiently clean and maintain a large hotel and I do not expect that kind of outgoing attitude no matter where I stay so it was quite welcome and warming to experience. As for amenities, we did not use the attached restaurant, Internet stations, or exercise room, although these all appeared very nice. We did use one of the best indoor pool facilities I've seen anywhere near this price range. The pool is quite large, in an it-looks-like-you're-outside, quad sort of arrangement with rooms on the long sides and a gaming and laundry room at the interior entrance. There was quite a bit of seating (you could always use more tables) and although you couldn't have glass containers you could bring drinks and food which almost never happens. It was a true highlight for us to be able to relax down there and have the kids swim and play. A wonderful stay. I wish they could all be this great at this price point.

"Great Value, Even Better Service!"
Katelyn911, 08 Septembre 2022

Pros: Only 20 minutes from Hersheypark Super comfy pillows Excellent service Great price Beautiful lobby Restaurant/bar downstairs (with delicious steak fries!) Cons: Firm bed (might be a pro for others) Hotel room might face an indoor pool, which seems an odd design choice. Room service (food delivery) wasn't available despite being advertised. Overall, though, great bang for your buck!

"Clean hotel"
akam4evr, 07 Septembre 2022

the hotel was clean, room was clean, staff at check-in was pleasant. Great indoor pool. Breakfast was not included in the room. There is a restaurant on premise for great breakfast, good portion and delicious. Outdoor Patio available for dining.

"Great place to stay!"
Jay B, 07 Septembre 2022

This is a great place to stay while in Harrisburg. Staffs very helpful and nice, hotel and rooms are very clean. You have the try the restaurant inside the hotel the food is really good and the price isn't outrageous.

"Top Notch Service"
Cappajd17, 28 Août 2022

Booked 2 rooms for Friday night and 1 large suite for Saturday night to attend Hershey Park and for a concert but my son and his wife had to cancel as his mother in law needed emergency surgery, so needed to cancel rez for Friday night. I called the hotel and the general manager named Peter couldn't have been kinder…he helped to process my refund immediately. Besides excellent service, this is a clean hotel with a great restaurant, in a convenient location. Highly recommend

"Not what we expected"
keilahstreasure, 22 Août 2022

Hotel appearance is great however only one elevator was working and the one that is working is very scary. It closes VERY fast. This caused longer lines to form by the elevators during peak times. Also we requested houskeeping full service and came back in the eveing to still an untouched room. We signed up for the rewards program as we are new to Best Western. So far not very impressive. Our restaurant server was great.

"Favorite hotel when visiting Hershey!"
Fritz H, 12 Août 2022

Absolutely love this hotel for my family visits to Hershey! This was our 4th return trip. About 20/25 minutes away from Hersheypark & Hershey Chocolate World. Beautiful large indoor pool for the kids to enjoy after a long day at the park! Small arcade as well. Rooms are clean with small refrigerators as well as microwaves. (**Side Note: Hotel Rooms being completely refurbished this Winter for next year!) The front desk staff is always very friendly & helpful. We had a delicious breakfast at O'Reilly's Tap room. Which is located directly off of the hotel lobby. The hotel is located to many nearby restaurants and stores as well, if you need supplies for the park or prefer to go out to eat. Highly recommend this hotel and looking forward to my family's next visit!

"Staff is Great"
catherinesO1432HK, 09 Août 2022

The staff and manager here is great and the hotel is really nice. We stayed there for a conference and the conference room was very comfortable. We needed early morning assistance in printing and the manager and staff were right there to help out. I enjoyed staying here.

"Excellent Stay"
C4002YBdavel, 08 Août 2022

Love this place! The room was very spacious and clean! Huge TV big beds mini fridge full microwave and plenty of towels. The staff are very friendly and go above and beyond. The pool was large and had plenty of towels all the time. Sadly no hot tub but it was a warm pool. They had a small game room and a place to do laundry. Thry had plenty of options of snacks from the vending machines to the front desk. The restaurant was yummy and convenient. Big menu with big portions. We will definitely be returning!!

"Gorgeous!"
loriwiest, 08 Août 2022

After a mix up with my booking.com reservation, I was shorted one room out of my two room reservation. How you deal with issues show you a person's true colors. Chuck the hotel manager went above and beyond to figure out the problem and get us another room in the already-booked hotel. The hotel is gorgeous and our room was spotless and super comfortable. The minute you walk into the lobby you you realize this hotel is majestic and first class. Our room overlooked the swimming pool, which was in full swing with a lot of boisterous kids (noisy), but come 10pm it's quiet time (and they actually enforce it) and everyone was out of the pool and I had the best night's sleep in a very long time. Chuck called my room twice to make sure everything was ok and to update me on the booking.com status. I felt sorry for him having to deal with that, so next time I will call the hotel and book directly. At the end of the day he got it figured out and all was well. THANK YOU CHUCK for being an awesome hotel manager! I can't wait to be back in the area to stay at the Best Western again!

"Great Stay"
wrnna1, 02 Août 2022

I found the hotel staff to be knowledgeable and understanding. I enjoyed lunch at the restaurant inside the hotel. The hotel had nice amenities such as an indoor pool. I found the room to be clean and nice and the hotel was located near the Civil War Museum.

"Outstanding!"
McWaggs, 31 Juillet 2022

Every corner we turned the staff were kind, considerate, friendly AND all smiled!! What a refreshing experience! O'Reillys taproom was a great place to hang out and induldge in a wine slushy! Happy hours were just that HAPPY!

"Wonderful Staff and Good Rooms"
AWaterView, 31 Juillet 2022

We stayed at this Best Western Premiere The Central Hotel & Conference Center for a business conference and we needed some speedy technical assistance and printing early in the morning. We didn't have the time to figure out the printer in the Business Center. The front desk sprung into action and the hotel manager Peter and got what we needed printed quickly. That's great service! The hotel itself is great too. The rooms were updated and clean. I'm fussy about the HVAC and air quality and our room was completely comfortable. There's a nice restaurant there, too. Overall, this is a well-run, well-managed, and very clean and comfortable place.

"Business/family both great!"
aseyler2022, 29 Juillet 2022

This hotel was lovely, very clean, the pool area was very nice. The hotel is set to be remodeled but looks very nice the way it is. The staff was super friendly and very helpful. All the bathrooms were very clean as well in the lobby area and the room.

"Great Stay"
kc39red, 27 Juillet 2022

My family stayed at this hotel for the weekend for a softball tournament. Great service from the staff and great atmosphere for the hotel. Restaurant attached had great food and a nice bar. They are very accommodating for large parties. Big pool with a exercise room.

"Excellent"
austinbub1, 27 Juillet 2022

Clean hotel with super nice staff. Breakfast was amazing and the pool was great. The parking lot is well lit all night for vehicle security. The breakfast is complimentary and delicious. It is one of the best breakfasts I have had at a hotel.

"Top grade, as usual"
dancupper, 23 Juillet 2022

Leisure/family travel from Chicago, Illinois, to Harrisburg, Pennsylvania, to attend a sister-in-law's baby shower (girl, due first week of August 2022) and also to visit with old high school friends.

"Beautiful hotel with incredible restaurant and amenities."
gpalmeri2022, 22 Juillet 2022

This was an absolutely beautiful hotel that stands out the second you walk in. Great restaurant and pool and arcade. Staff was very very nice, the only problem I had was a 10pm quiet time where they continually asked our kids who were quiet to stop walking around. There was a beautiful lounge but could not utilize it because of the quiet time. The bar also closes early, but that is on par for PA.

"Family Vacation"
bryancH8247HW, 16 Juillet 2022

My family had a wonderful experience for the 2nd time @ Best Western Premier the Central Hotel & Conference Center! The staff at the hotel was excellent and took care of everything from the moment we arrived until we left! The room was very clean & spacious and overall my wife our 5 year old son & myself were very happy and would highly recommend everyone to visit this top of the line hotel when visiting PA!

"Great place to stay"
beckylL7838SP, 13 Juillet 2022

The staff was great and so helpful. The hotel was clean and the pool area was nice. We had a two bedroom suite and it was perfect for our family. We had a lightbulb blow out in our room and it was replaced immediately. I recommend this hotel. It's close to the Hershey attractions too.

"Mrs"
rachelmE8850BP, 12 Juillet 2022

The bathroom had mold everywhere on the grout. Chunks of paint was chipping from the ceiling. The pool had an overwhelming and abnormal amount of chlorine in the pool which caused my son to have a severe reaction to it. This hotel does not live up to its name. The garbage cans at the front entrance had garbage overflowing from it. However, it does look decent when you first walk into the actual hotel and staff was nice .Hence, the only reason I gave 2 stars. I still would not recommend it, nor stay there again.

"All staff was pleasant and helpful. Manager, Peter Chiccarine made sure all our needs were met"
C8258VYsusiec, 08 Juillet 2022

Great location, excellent service, comfortable bed, clean room. We like having a small fridge and microwave in the room. Looking forward to returning next year. Enjoyed having fresh coffee in the morning.

"Highly recommended"
yukosaikou, 08 Juillet 2022

Awesome service, everywhere was very clean. Nice size pool to relax! Comfortable bed. Excellent service, very friendly staffs. 20 mins away from Hersheypark but it was worth it!!! The restaurant had very good foods too!

"We had a wonderful experience! Great staff and very clean rooms."
sherrypuetz, 03 Juillet 2022

It was at a perfect location if your going to Hersheypark! The price was right and only 15 minutes away from the State Capital and Hersheypark! It's also Pet friendly even though we didn't have a pet it was nice to see that other family's could bring there family dog with them. Exceptional food!

"OK, not great, not the worst either. Room was clean, bed was like a box spring. Staff was fantastic. A/c was acceptable."
Leslie M, 03 Juillet 2022

The room was acceptable. We travel between 70 and 80 days per year. It's not terrible. The room was clean, in need of an upgrade, and had normal wear and tear. It's a value hotel so expect that you are getting that and not a 4 or 5 star rated place. The staff there are probably some of the friendliest and helpful we have encountered. We stayed in room 372, it's the last room of the building, so a very long walk through the hotel. If I stayed near Hershey Park again, I would likely choose different accommodations but am aware that there would be a large cost increase to get nicer accommodations. The restaurant on site was OK for dinner. The breakfast buffet had fruit flies covering the fruit in an enclosed container. We saw this on our second and last morning. This leads us to believe that there may be bigger issues in the restaurant itself. Again, the staff are top notch. I would be willing to stay again if they updated the rooms.

"Passing through on way back to Toronto"
virginiabeach2022, 02 Juillet 2022

Stay was pleasant, room was clean, no issues. Found the price was extremely high in American dollars - plus when you add the currency rate exchange to Canadian dollars the room was even more expensive

"Excellent staff"
LorettaN518, 26 Juin 2022

I recently stayed at this location for a convention. I always get good service at a Best Weteern, but the staff at this location went above and beyond for me during my stay. I took my pet with me. He proceed to cause some damage to our room. I took the lady at the front desk what happened and she took care of it for me at no charge to me. A BIG THANK YOU to the front desk supervisor Tiffany. Also the manager of this location personally my roommate get settled in our room. This is how good customer service is supposed to be.

"Great accomodation in Harrisburg"
chilihead434, 25 Juin 2022

We stayed in a Queen Room for a week, while visiting family. The first night we got a room which was facing the highway, which made it hard to sleep due to the noise. Unfortunately, there is no noise blocking wall next to the highway. Of course I do not know if the hotel has the possibility to construct such a wall. Luckily the staff, especially the general manager, are very helpful and kind. We were relocated to a room facing the lobby, which was perfectly quiet. The rooms were clean in both cases and had everything we needed. The age of the building is showing in some places, but there were multiple signs stating that the hotel is being renovated. Can recommend the very cheap breakfast special in the Irish pub that serves as the hotel's restaurant, though other options such as the yoghurt were rather pricey comparatively. At check-out there were some issues with the used credit card which were quickly resolved by the curteous general manager. Would stay here again!

"Very nice!"
Ohiostateisnumber1, 23 Juin 2022

We stayed here with our grandson for 2 nights. Staff was very friendly and helpful. Pool was extra large and very clean. Game room was a plus. Room was very clean and comfortable. Would definitely stay here again.

"Perfect Stay"
blue2wheeler, 22 Juin 2022

Check in was quick and easy. Room was exceptionally clean. ( I'm OCD when it comes to hotel rooms because I was a hotel housekeeper when I was in college.) It's close to the highway but you can't hear the highway unless you are in the parking lot. It's a plus that O'Reilly Pub is located in the hotel. The waiter (think his name was Andrew) there helped my husband and I with answers to questions about xlLIVE. It was our first time seeing a band there and the waiter went out of his way to help us. The food was delicious especially the tomato bisque. The location is perfect. Close to 83 and 81. When we go to xlLIVE again, we'll be staying here.

"excellent hotel!"
201maryn, 21 Juin 2022

Stayed one Friday night for an early Saturday funeral, and were very pleased with the hotel and the staff. In spite of a local girls lacrosse tournament that filled the hotel with teenage girls and their families, the man at the front desk thoughtfully offered us a top floor room at the end of the hall, noting it would be quieter without the usual traffic (and the late night shrieking that we knew from other experiences with these tournaments! ) And we had not even asked for that consideration, so kudos to your front desk staff! The rooms were clean, well stocked, with minifrig, coffeemaker, etc, and even a microwave to reheat the leftovers from an excellent dinner at the restaurant, O'Reillys, which had huge portions. Talked for a few minutes with the housekeeping staff on our way out in the morning, too, who also seem to take their job seriously and respectfully. Highly recommend this hotel!

"Exceeded our expectations!"
egoodrum, 17 Juin 2022

Yul greeted us when we arrived, and it was one I'd the nicest hotel check-in experiences we've had. The hotel is very nicely landscaped and the lounge/conference area is well-decorates and clean. Our king room was clean, and larger than expected with a sofa. There was some noise from the highway at night, but not too bothersome. Overall, and excellent stay, will come back again when we are in the area.

"MUST STAY"
ManonaBug, 14 Juin 2022

Absolutely phenomenal place! I can't even begin to say how happy we are as a family to have chosen here to stay! The pool was amazing and it was super clean. We were given a room that had a sliding (lockable) door that directly leads to the pool! It was PERFECT for us, because we have 3 small children so it was so convenient to just walk from the room to the pool and vice versa. After pool hours these “pool doors” are set to have an alarm go off if opened which as a parent of a small mischievous toddler made me feel much more at ease. Cannot even begin to describe how nice LITERALLY EVERYONE WAS! Front desk, workers, waitresses at O'Rielys, housekeepers, literally anyone you saw or walked past was so so so nice. Room was super clean and pretty big! Had plenty of towels and such and was stocked nicely. The connecting restaurant (O'Riely's) had really really good food. Highly recommend both the hotel and restaurant to anyone! Oh! And 10pm starts “quiet time” aka end of pool hours, etc which as a parent- SUPER GRATEFUL! It was almost like being at home, complete silence! No one running the halls, slamming doors, etc !

"Great Value, Courteous Service, and Clean Room"
AmericaFirst1, 27 Mai 2022

Mike at the front desk was extremely helpful, and kindly acknowledged my Diamond Select status by upgrading my room. The 2 bedroom suite is ideal for traveling with someone when you both want your own sleeping space. Despite being ready for a remodel Fall 2022, the room was clean. Especially the bathroom was clean, including the tile grout and caulking. This is easily overlooked at many hotels, but makes a big difference. The bed was reasonably comfortable for my preference, but was clearly not a brand new ultra premium mattress. At least mine was not hard as others had suggested. Peter, the GM, also reached out to me to check how my stay was going. Because this property recognized my BW Status, which very few locations do, I will stay here instead of a Hilton property when I need to stay in Harrisburg… especially after the renovations.

"Good value"
applegirlCT, 25 Mai 2022

I would choose this hotel again, if I am in the area. The room was a little larger than some of the other chains The furniture was in good condition. The lobby was attractive and inviting for socialization. The only issue was the road noise. I asked for a quiet room, but either they didn't have one or there aren't any. Our room overlooked the highway and we had to keep the fan noise on high to drown out the trucks.

"Needs Updates and Renovations!"
Orin B, 18 Mai 2022

This hotel is in desperate need of renovations. The lobby, hallways and our room all have an old musty smell. The bed was so hard you could feel the springs in the mattress. I've stayed here many times over the past 15 years, but it is no where near the facility that it used to be.

"very friendly staff"
amberwatson524, 16 Mai 2022

The front desk staff was amazing, so nice and accommodating. Pool and gym were good too. Rooms were good, not as clean as i would have liked but certinaly clean. shower was good. we originally ordered a room with two beds, but got a room with one bed and a pull out couch, BUT this was to accommodate my request to be in a room near my sister. My son used the pull out couch and said it was fine, we had to ask for a blanket at the front desk.

"Value for Money"
MithranS2, 14 Mai 2022

Stayed here for 2 nights. Good hotel with excellent service. Staff's were kind and helpful. Morning Breakfast was good, free shuttle service was a plus. Easy Check in and Check out process. Overall Exceeded expectation.

"Fabulous property!"
PhotogGal, 02 Mai 2022

The option of adjoining rooms/suites was a huge selling point for us. From the moment we arrived on property with friends, we were impressed. The grounds were well maintained and the building was well kept. When we went inside the lobby and check-in area were clean, modern, and tasteful. The rooms were well laid out with comfortable beds and were fastidiously clean. While we did not use the pool or fitness center, we did stop in to see them and were impressed by what we saw. The bar and restaurant being open later into the evening was a nice surprise.

"Excellent hotel, better service!"
mdrrt56, 02 Mai 2022

The family suite was roomy, comfortable and clean. We loved the privacy of the King bed room within the suite, and the convenience of the small kitchen like area. Perfect for simple breakfast/lunch. And bringing dinner to the room from the in house restaurant is perfect after a long day!

"Best little secret in Harrisburg Area"
jgrinaway, 02 Mai 2022

This hotel is outstanding. The price is right and the amenities are great. The room accommodations are clean and functioning. The staff are pleasant and friendly. The bar has an onsite bar and restaurant which will live up to most travelers needs. The gym is clean and has up-to-date equipment. You wont go wrong with this hotel!

"Wonderful Staff"
humbertson94, 01 Mai 2022

Was there for a conference. The staff was wonderful and friendly. The facility is alwaus well maintained. Would definitely recommend this hotel to any group who needs to host an event. Thanks for a great conference!

"Simply Excellent"
samuellarkin, 30 Avril 2022

My stay was comfortable and I had everything that I needed. In addition, this facility provided fine accommodations for the conference I was attending. Everyone who works here deserves a raise. There is nothing more that I need to say.

"Beautiful and comfortable"
nardia19882022, 26 Avril 2022

My kids enjoyed the pool and the location was great to get to Hershey park. Breakfast was delicious the wait was 20 mins for seating tho. We would stay again in the future. We Recommend for family stay

"Great location for those traveling to Hershey"
CanCanG77, 25 Avril 2022

Best part - STAFF ! Kind, accommodating, and helpful staff. Yul at the front and his female front desk supervisor- both went above and beyond to help me. Pool is great. Hotel is nice. Rooms were large.

"Stay Here"
AdamJBilb, 18 Avril 2022

Good hotel Friendly staff and very respectful. They let me check in early and they helped me with the wi fi. Rooms were very clean and had a nice size desk for work. I would recommend it to my company and coworkers to visit it.

"Great Hersheypark hotel option"
Joseph R, 18 Avril 2022

This hotel is 15 minutes from the park. Great option not many people think of. Friendly, courteous staff and strong management. Indoor pool is wonderful. Exercise room has up to date equipment. It is our go to hotel when we go to Hersheypark a few times each spring/summer.

"Solid Hotel"
Michelle T, 17 Avril 2022

It's been a while since I've stayed at a Best Western. Since I have both Hilton and Marriott cards, I usually try to stay within those franchises. I needed a hotel to stay for our visit to Hershey Park that wasn't super expensive or super sketchy. This Best Western came highly rated on Google and Tripadvisor and wasn't terribly far from Hershey Park. I think without traffic it took about 20 minutes? It was also a very fair price. For the four of us, it was $158 for the night. We checked in around 9:30pm and got a pool view room. I wish we had time to visit the indoor pool - it looked really big and very nice. The room itself was a good size and clean. The bathroom had basic toiletries - and even a shower cap! There was a sign saying you could ask for other toiletries. Staff were very nice and friendly during check in and check out. I would definitely recommend this hotel for people who are looking for somewhere clean and cheap to say for Hershey Park.

"Great hotel not far from local attractions"
jhawk73, 14 Avril 2022

Great hotel that we've started at while visiting the area, very affordable, clean, kid friendly, and not far from local attractions! Mattresses could be upgraded but not bad (i have a bad back so I'm picky about mattresses). The indoor pool is great for families with kids and has a small arcade attached with an air hockey table. I want to give special recognition to Claude at the front desk who has amazing customer service skills, friendly personality and goes over and beyond for guests of the hotel. Thank you!

"Large Convenient Hotel with Pool"
coz711, 14 Avril 2022

Stayed here the week before Easter to be near Hershey. It was large, clean and had indoor pool open 10a to 10p! It is pet friendly, we brought the dog. Very nice people here. Has a large bar/ restaurant with breakfast. We'll be back.

"Mehhh"
sbruce220082, 12 Avril 2022

There was a tupper wear lid in our hotel room. The pool was cold. The price was $350 for two night but you still had to pay for breakfast but it wasn't all you can eat. You got only 2 pancakes or 2 eggs.

"Stayed here for the Artisan Guitar Show"
Scottassoc, 09 Avril 2022

A wonderful place to stay with fine folks serving travelers. My arrival was super-late and the front desk people were of good humor. Checkout was a breeze. The convention rooms were large and easy to find. A nice venue. I'll be back next year.

"Great hotel!"
Aakiel13, 08 Avril 2022

Amazing, friendly staff! Great conference location. Great restaurant onsite! Elise was the bartender during both nights of our stay and she was excellent! All the hotel staff were friendly and helpful. Definitely recommend this hotel for your stay if you're in the Harrisburg area.

"Beautiful hotel"
K V, 07 Avril 2022

A beautiful place to stay. Being retired we are traveling the country and typically stay at Best Western hotels, this one is a gem. Beautiful lobby, the restaurant was very nice and breakfast was yummy, best French Toast I have ever had,

"Hershey Stay"
nmcvey98, 04 Avril 2022

Perfect for our Hershey Park getaway! Front desk staff super friendly and welcoming. Room very clean and kids loved the pool! Super convenient to have a restaurant to walk to inside the hotel. Definitely would stay again!

"Great hotel, not so great bed"
Michelle B, 31 Mars 2022

Love the hotel, great lobby area, wish the bar in the lobby was open again like it was years ago. Also, mattress way to hard and comforter on the bed too thin. The staff is friendly and attentive and so nice. Truly a very nice hotel. Just need to upgrade the mattresses and bedding and this place would be perfect.

"PIAA BASKETBALL"
472connief, 28 Mars 2022

I can't begin to say how wonderful this hotel experience was!!! From the activity coordinator to the front desk, the manager & The O'Reilly Pub it could not have been better!! They all made our trip with the basketball team so great!! Morgan had a lovely treat for all the boys when we arrived! The front desk had our keys & rooms ready to go when we got there. It is a first class hotel I would recommend this beautiful hotel to everyone visiting the area! They make you feel special!!

"Great MAHE meeting"
APresenter1, 24 Mars 2022

Loved this group at a great event. Hotel convenient to most attendees. The front desk staff nice and effective. Facilities for an event good. Banquet staff great and helpful. The food was good at each meal.

"Late winter getaway"
81JMC, 10 Mars 2022

I wanted a place with an indoor pool & restaurant available for a getaway with my granddaughter. This was the place. It is awesome that the pool is open 10AM-10PM. Very easy to get to from the highway. The staff are very friendly and it was very family oriented. Fresh towels & clean rooms. It went beyond my expectations.

"Great stay in Harrisburg"
Laura S, 08 Mars 2022

We stayed in the family suite for 5 nights and it was a nice stay. Hotel staff was top notch and very responsive. Hotel is older but well kept. Fabulous old school large pool. Nice Lobby that we used to visit with family. Rooms were comfortable. Would stay again.

"It was adequate"
Dan_Radin, 08 Mars 2022

My family and dog stayed at the hotel overnight at the midpoint of the return trip on vacation. I chose this hotel as many of the hotels on I-81 had reviews stating that their rooms were very noisy due to traffic. Unfortunately, upon checking in, we found our initial room to be similarly susceptible to road noise from the smaller I-83. Thankfully, the front desk rep was outstandingly understanding and helpful, moving us to another room away from the highway noise. The rooms are honestly adequate. Not gross, but I wouldn't want to stay move than a night. The hotel is located in a corporate park and I would not want to stay here if I was an employee visiting one of the companies in the park. Pros: • Friendly, proactive staff experience • Large, clean lobby • Clean, well-lit parking • Shower with door rather than a tub with a curtain • Microwave and fridge Cons: • The carpet is very worn • Towels are outstandingly scratchy and un absorbent • Rooms either have significant road noise, or overlook the lobby, and lack natural light • Smoke detector light flashing frequently bright green in the eyes of anyone in bed

"Not a 4 star experience"
bakeralison, 05 Mars 2022

The room appeared clean, was what I reserved, and everything seemed to work. The bed was hard and uncomfortable. The mini fridge was loud enough that I used earplugs to sleep. Unfortunately I needed the fridge on for food I brought for the following day. The restaurant was overpriced, and should stick to bar food instead of overcooked salmon that tastes only of the butter glaze.

"Above average stay"
150thBucktailPA, 22 Février 2022

Staff was polite and engaging. Lobby was large, warm, and relaxing. This is a large conference facility with indoor pool and exercise room. Rooms are fairly large with fridge and closet safe. Bathrooms are a little small with low drop ceiling over the shower. Overall cleanliness varied in the room, particularly the bathroom, but have seen worse. Parts of the room could need an update or some attention to detail. There is an in-house restaurant/bar called O'Reilly's which is a decent, well-lit place. Menu is not bad with variety. Food and drink prices are about average. Food quality is average, too. Staff was polite and attentative.

"Hotel stay and dinner reservations"
Beachonegirl, 22 Février 2022

My husband and I would like to give a big shout out to the O'Reilly staff and the staff of the hotel for their amazing service and how they all went out of their way to make everything perfect for us. Specifically, I would like to thank the chef TJ who prepared a wonderful dinner at my husband's request everything was perfect. Also thank you Kevin and Jess for pulling everything together, front desk you guys are amazing. We are there for an extended stay and the front desk staff is very accommodating and have made us feel very welcomed, also they have made our extended stay affordable while our house is under construction. I highly recommend this establishment whether it be for one night or for an event you won't be disappointed. Miller/McDermott

"5 star. Great people great stay"
brdangelo818, 18 Février 2022

Every morning your greatest with a smile and a goodmorning. Rooms are very clean. Restaurant connected is great, food service and drinks were all great I have not one thing bad to say about this hotel I stay every year for the outdoor show and the reason I come back is because it's a great stay overall! Highly recommended.

"Exceptional Experience"
riversonglodge, 15 Février 2022

I stay here every year for our lodge promotional trip to The Great American Outdoor Show. We always look forward to relaxing at the end of the day with an exceptional meal and our quiet cozy room. Hotel accommodations are outstanding and the staff is hospitable and eager to make your stay enjoyable. We look forward to being back and enjoying the same experience in 2023.

"Great Value and Amenities"
Karen M, 14 Février 2022

We had another great experience staying at this hotel for the Great American Outdoor Show. The hotel is very clean, the food delicious, and they have a free shuttle to get to the Convention Center. The Breakfast is complimentary and is a full buffet. They also serve dinner and have a full bar. Service by all was outstanding. We have brought 2 other couples with us for the past 2 years as well. We all signed up again for next year. They have a discount price and will hold the price if registered by the deadline. They do have a beautiful indoor, heated pool. We did not use it, but it is there if interested. A great value and place to visit!

"Great American Outdoor Show"
M9960LSkevink, 13 Février 2022

The place is big! Clean well decorated and classy. Staff couldn't be happier to help with your needs, very friendly. This was my 3rd stay and each time was the same.... perfect! The GM Peter was a pleasure to speak with, his concerns for your enjoyable stay with BW were obvious. Very professional and caring. Upon exiting for home rebooked for next year's show. Can't go wrong with this BW. Great job by Pete and all his staff.

"Great Place"
thejman45, 12 Février 2022

Have stayed here multiple times and never disappointed. The restaurant is great and the rooms are as expected. The staff is more than helpful with any of your needs. We go to the great American outdoor show every year and stay here. Might i add we always run into other repeat customers that are staying there as well.

"A Delightful Experience from start to finish!"
parsleymom, 11 Février 2022

My husband and I were attending a show in Harrisburg and decided to book two nights at this hotel. We had never stayed in a Best Western Premier hotel before so didn't know what to expect - just that it was close to where we wanted to be and the rates were reasonable. From the moment we arrived until well after we left, the entire trip was made delightful by the incredible staff at this hotel. The gentleman who checked us in was charming and helpful - moved us to a quiet side of the hotel with no issues at check-in. A bit later, he provided a replacement toothbrush when my husband realized he had left his at home. The room was spacious, clean and the bedding comfortable. The room featured a microwave and small fridge (really helpful for our needs) as well as complimentary coffee and tea. We travel quite a bit and have rarely, if ever, stayed in a hotel that was nearly full that was as quiet as this one! We never heard other guests even though we saw plenty of people due to a local outdoor show using this as a main hotel. The on-site restaurant had a great staff and the food was terrific. We ate breakfast there each day and had a really nice dinner on our last night. It is an Irish themed pub and has an extensive beer menu and most Irish specialities. Servers were helpful and friendly! Just outside the restaurant is a coffee station that was just the ticket to replenish my travel mug prior to leaving each morning! Our check-out was simple and accurate. Two hours after we left, I realized I had left my personal pillow in the room but we were already back in Maryland. I called the property, spoke to a very helpful gentleman named Peter. He promised to check on the pillow (even though housekeeping had already turned over the room) and call me back. I assumed it was long gone, but Peter called later in the day, apologized for taking so long to call, but assured me they had found the pillow (minus the white pillowcase that was on it- already stripped and sent to laundry - no problem there!) and he would send it back to me. I was delighted to receive the pillow less than 24 hours later via FedEx! From start to finish, the entire hotel exceeded our expectations and I would not hesitate to recommend it to travelers in the Harrisburg area! Well Done The Central Hotel !!!!

"Weekend Stay"
letendre7, 07 Février 2022

This hotel is excellent. Very clean! Love the ambiance and the pub is great. My only complaint would be the bed was not that comfortable, but everyone is different. My husband and I continue to stay here when we are in the Harrisburg area.

"The hotel employees are top notch!"
janeywen, 02 Février 2022

This hotel is the best! We stayed there with a large cheerleading group for two nights. The accommodations were great! The restaurant food was delicious! The employees are what makes this hotel special. Everybody we encountered for assistance with our large group could not have been any kinder or helpful to us. They served us meals in a timely manner and went out of their way to help us get breakfast on-the-go early morning! Every employee was kind and helpful. We will definitely be back!

"Great service."
Cmwals01, 30 Janvier 2022

Mike S. was the front night time receptionist the weekend we stayed. He was very helpful. Awesome customer service. Food and service at O'Reilly's was great. Room was clean. Mike even helped us find a spot my child could practice dance routines.

"Always a pleasant family stay!"
JustUs02006, 22 Janvier 2022

As usual (we have come to this hotel every year since 2017) the staff at this hotel made the stay a complete pleasure! They're so kind and efficient and happy to help. Everything was clean and nice and just as we remembered it. Any time we needed anything (towels, pillows etc..) the staff was friendly, quick to deliver and just overall pleasant. We LOVE when we have a Hershey tournament (like literally every parent on our team gets excited) bc we get to stay here. Our kids love it, the staff doesn't treat them like hockey criminals (so many hotels do), they set up space for them to be kids and play, the pool is always clean and sparkling, the restaurant has a great selection of menu items for them (and is too). We all LOVE this hotel!

"Above and beyond service"
chuckhs2022, 13 Janvier 2022

Extremely helpful, friendly and accommodating staff from the front desk to the sales staff, (shoutout to Megan and Julius) to the cleaning staff. would definitely stay there again. Nice rooms and quiet.

"Excellent event venue"
89barbr, 13 Janvier 2022

We had our company Christmas Party here, the entire experience from booking to attending was absolutely wonderful. Everyone from the mangers to the serving staff were incredibly friendly and helpful. The venue was very clean and they did a great job of decorating for our event. We have received a lot of very positive compliments from the employees that attended. We will definitely be going back.

"Not the same"
alisia917, 01 Janvier 2022

My family and I visit Hershey each year for the Christmas/New Year season and have stayed at the Best Western a few times. Each time we have loved staying here because it was close enough to Hershey, but far enough to be away from crazy crowds. Also, it was always beautifully decorated and very clean. However, this year we were gravely disappointed with our stay. First, the floor our room was located smelled like pot/smoke. The chair in the room had crumbs on it and was missing a wheel. Additionally, the room next to us was very loud and continued to make noise until after 4am. The next day, the front desk kindly moved our room at our request, but the room given to us had mold around the bathroom tub and there was weird hair in the corner of the bathroom sink. Having already moved once, we did not ask to move again. We also noticed that the hotel itself was not its usual clean and pristine self. There was an empty Gatorade bottle in the business center, a used and empty coffee cup in the lobby, and a piece of sheet rock in the stairway. All of these instances have made us second guess ever staying here again, which is honestly sad considering we used to love it here.

"Rooms Dirty"
ebergstr0m, 31 Décembre 2021

Items left on floor from previous Guests (socks, food, wrappers, chap stick), dirty towels in the room, room smelled like a sewer when first entered. Tv didn't work for most channels in one room. Fridge in room only worked as a freezer

"Excellent Hotel for Hershey Park Trip"
LisaB0820, 14 Décembre 2021

This hotel was beautiful - exceeded our expectations. Very clean hotel, friendly, professional staff. Comfortable room. Restaurant on site. Great location - close to Hersey Park. Will definitely stay here again on our next Hershey Park trip!

"Very Pleased"
jillsconcealedshack, 10 Décembre 2021

Our stay was very smooth with no problems. Check in and out very easy everything explained in a very simple manner. Accommodating in all ways. Very clean - all staff very pleasant and friendly. Restaurant in hotel was a plus, food and staff were Excellent there as well.

"Very satisfied! Would recommend!"
jennyrbucci, 06 Décembre 2021

This hotel was great! The location was perfect what what me and my friends needed. Check-in and check-out was quick and easy. Staff was super nice. Zach in the restaurant/bar was very friendly and attentive! Would definitely come back!

"A few pros but this place needs a lot of work"
A4978CQcherylr, 29 Novembre 2021

I understand there may be a shortage of staff but things were a mess. The first room we were in 304 had a phone missing all the buttons to call the front desk, housekeeping, etc. when we got back from dinner the room smelled very badly of human waste. They quickly moved us to a new room which was very nice, however, in our second room, only one outlet in the bathroom worked, and the room safe was locked. Our dinner buffet was really too cold to eat. The chicken was rock hard and the cod was icy cold. The salad dressing was so watered down it poured like water. The desserts were good. Decaf coffee was like brown water. Breakfast buffet was ice cold. Bacon not cooked enough by about 5 minutes. The sweet rolls were still frozen when they were put out. I would not op for their buffets unless you like cold food. The lobby is beautiful. Nicely decorated for Christmas. The day we left the smell of human waste permeated entire first floor. It was gagging. This place needs a lot of work. I would never come back.

"Incrediblly Good"
Boeinguy737, 12 Novembre 2021

Was welcomed as a rewards member. Upgraded to a room the likes of which I've never seen before (two queens in main room, and a MB with a King); and I've stayed in many hotels working 32 years in the airline business. Great experience on check out. It was quiet and the bed was comfortable. We didn't even notice the heat going on and off. The pool was so clear, we weren't even sure there was water in it at first. Overall, a fantastic stay and no question about where to stay next time.

"Disaster / Bad business!"
Catyvo22, 09 Novembre 2021

This message is directed to the manager Peter Chiccarine who made the call to shut down the bar early after we had booked dozens of rooms again this year fir our annual horse sale. We are horsemen who travel from all over the globe to assemble in Harrisburg each year for our annual yearling horse sale. Over $40 million invested in a 4 day span to buy young horses and support regional breeding programs and agriculture. Our organizers have a set of “recommended” hotels which we stay at. For years we have made the best western premier our home away from home, however the last few years we have noticed that the bar area has fluctuating closing times. Most of us are at the sale from 9am to 5pm. We rush back to the hotel, wash up, and head to dinner. After dinner we assemble at the bar inside the hotel for drinks and catch up on our industry. This year Peter “made the call” to shut down the bar at 11pm. I arrived after dinner and to my surprise the bar was closing. Let me start with the hotel. It is far from a 4 or 5 star, however the luxury of having a place to meet owners, trainers, breeders, makes it enjoyable. Removing this part of the experience really does no good for the hotel. More than several horsemen, owners and breeders were upset about this decision. We have options, and I can assure you this decision was a negative one within our community. I did try to speak with the food & beverage manager (woman). I even explained that the night before my bar tab was $1500 in 45 minutes. There was little remorse from the decision. In fact, she flat out didn't care. I can assure you this will be our last year. If you have a conference, find another spot with cleaner rooms, working AC/Heat, and pre set times die their facilities.

"Will Definitely Be Back"
terracrocker, 18 Octobre 2021

This was a stop over from Maine to Florida. The hotel is very pet friendly. The hotel met all our expectations and more. We will definitely make it a twice a year stop in our travels. The restaurant/bar/lounge was great. Food was delicious and portions were large while the price was very reasonable. Room was spacious and clean. Bed was perfect after a long day of driving.

"MY STAY AT WESTERN"
bigdre82003, 17 Octobre 2021

all-in-all my stay at western was a pleasure. the rooms are set up to handle your electronics. don't forget to read the welcome card in the bathroom, it states items you could receive if you forgot to bring your own.

"Elegant hotel"
BEVERLY S, 17 Octobre 2021

Was really nicely appointed with bar and restaurant. Was able to handle our overnight conference as well as one other conference and a large wedding. Staff were very professional and friendly as well as polite.Rooms were clean and comfortable. Restaurant could use more wait staff when so many events are going on.

"Great Stay"
Bruce C, 17 Octobre 2021

This Hotel is the best, Have been staying here the last 4-5 years, The staff at the hotel couldn't be nicer to help with any of our needs, the rooms are very clean and well maintained. The Restaurant/bar is top shelf, We have never had a bad meal there and the greeter girl at the restaurant was so nice as was the bar tender Jared. They made our stay very enjoyable. I would highly recommend the Best Western Premier.

"Very nice hotel"
BrysonC, 13 Octobre 2021

The hotel on the outside does not appear to be anything special. The lobby is one of the nicest lobbies that I have been to in a hotel. Their restaurant, though we did not eat there, was rated very high and was busy. The rooms were not bad, but not great. Walls and trim appeared to be older and the decor was a bit dated. There also was no hair dryer in the room which was kind of odd. The room was clean, just dated. We also had to keep the air condition set at 64 and the room never felt like it got cold. It was comfortable, but I have never had to set the temperature that low to be adequate. However, overall we did enjoy our stay.

"Overnight stay"
150thBucktailPA, 13 Octobre 2021

Older property, but very clean and well kept. Restaurant/bar attached with large congregation area at front desk. Indoor pool. Attentative staff. Convenient to I-83 interstate, gas, stores, other restaurants. Fast elevators. Only negative, low ceilings in rooms (at least on 3rd floor). Some rooms have outdoor balconies, other rooms look over indoor pool area.

"Great Stay"
petercobb1, 12 Octobre 2021

As always we enjoyed our stay at a Best Western Hotel. We were even able to get adjoining rooms with friends so we could hang out together and watch the Patriots Game. When the house keeping found one of our wallets we were immediately called and it was mailed back to us the next day. We would recommend this Hotel chain any time.

"Lobby is nice but the rooms are another thing"
Alyssa_Fxx, 02 Octobre 2021

Staff was friendly but in our first room the ac didn't work and the balcony door didn't lock on the first floor where people could walk up. When we got switched we noticed the rooms smelled like something rotting, our water heat didn't work along with light fixtures, and the bed was about to fall apart. Unfortunately it was one thing after another. The lobby and pool is nice but the money should go towards the rooms working properly.

"Putting the Best in Best Western!"
brianagoldman719, 28 Septembre 2021

What a truly Premier stay, exceeded my expectations! Friendly staff & beautiful hotel. Would definitely stay again when visiting Hershey, very easy drive from the Stadium. A stunning entrance to walk into!

"Great Staff"
cmswat1, 27 Septembre 2021

Every employee from the GM on down was phenomenal. It is clear that there is a culture of customer service throughout the hotel. Even when the fire alarm went off, the staff staged themselves at strategic locations throughout the hotel to make sure

"Very nice stay"
ninibomb, 26 Septembre 2021

Very nice weekend stay. Room was clean and comfortable. Large room was inviting and relaxing. Staff was very friendly and accommodating. The exercise room had upscale treadmills and ellipticals. Would highly recommend and return for another stay. Good value.

"Amazing team to work with"
363jannetten, 23 Septembre 2021

I am the event manager for my company, and I have been in the industry for over 20 years and held in events all over the United States and Europe. This team is one of the best (possibly the best) team that I have had the pleasure of working with for an event. From the pre-planning to the event, they made my job super easy. The service at the event was top-notch; the bartenders were personable and charismatic, the servers were attentive, and the food was delicious. Plus, the atrium is gorgeous!

"Great Place to Stay!"
Melissa D, 18 Septembre 2021

This Hotel was a wonderful 5 night stay for us. The rooms were exceptionally clean. The staff was very helpful and friendly, and the overall look of the hotel was very well kept. The complementary shuttle to the airport made our lives SO much easier, and the restaurant on site was super convenient, had great service, and everything we ordered was delicious. (Best fries ever!)

"Highly Recommend!"
meetingplanner2015, 17 Septembre 2021

What a terrific hotel! Convenient location. The lobby is beautiful and looks very high-end. The staff is very welcoming and friendly. The rooms are spacious, clean, well-appointed, and extremely quiet. The bed was so comfortable...first time my FitBit registered my sleep as good! The Irish pub was lovely and the food was delicious!

"Wedding venue"
G8730RCkellym, 14 Septembre 2021

I had such a wonderful experience with this vendor. Had my wedding here and everything turned out magnificent! The staff is so accommodating. All my guests just raved about everything. I had to postpone my wedding a year due to covid and I never had any issues. Highly recommend!

"Good place to stay for Hershey park"
sazonicole, 31 Août 2021

It's about 20 mins away. It's clean, awesome pool, updated lobby and restaurant on site. Rooms were clean not as updated as the lobby but bathrooms were updated. management/ employees are super accommodating and pleasant to work with. They go above and beyond. I recommend if there is any issues talk to management before writing reviews it's not fair to not give others a chance to redeem themselves. We had a small issue nothing big and management resolved it without stress. Overall it was a very clean good experience. Pool is super nice and clean. Also, love the brick in the hotel super different and cool. The pool room is cool. They have a small game room. We enjoyed our stay and the employees really make it!

"Great stay!!"
dee1314, 31 Août 2021

By family and I stayed there on a visit to Hershey park. We found the hotel room spotless. The heated pool was a hit with the kids. This hotel is centrally located, 10 minutes to airport and 8 to Hershey.

"Excellent stay"
rooster66marne, 29 Août 2021

The staff and the facilities were exceptional located in good area close to restaurants and amenities. The cleaning staff was very professional and friendly. The pool was wonderful clean and relaxing. The restaurant was really good especially the breakfast

"Consistent Hospitality"
699sightseer, 24 Août 2021

This is not the first time I have stayed at his hotel when visiting my sister and her family, who live close by. Each time the friendly and welcoming staff have always provided a consistent level of cleanliness with their housekeeping standards and an array of amenities. Even during these daunting times while traveling during Covid.

"Great visit, clean, will return!"
republic85, 23 Août 2021

Price was great. Lobby and room was new and fresh feeling. No old musky hotel smells, ac worked well, great service. Easy check in and check out. Bed was super comfortable and the wifi was great. So neat that they had smart tvs.

"Family Send off to College"
rmrk, 23 Août 2021

We stayed two nights and rented two rooms for the five of us. The plan was to visit Harrisburg for a day and Hershey another day. The hotel was easy to get to and the lobby very beautiful. I wish I could give half stars, because the only thing keeping me from giving it 5 was the room needed a little updating and the bed. The bed had a bad dip in the middle of it. The pool looked great, and I was told the gym while small was very nice.

"Best Hotel and staff ever!"
mickey487, 23 Août 2021

From the moment you walk in you see a clean hotel and friendly faces. All the staff from the front desk to housekeeping and the restaurant are extremely friendly, helpful, polite and genuinely nice people! They made you feel like family. The room was very clean as well as the pool. The service was fast at the front desk for check in. The food tasted great as stated by all five members of our stay and that was for every meal we ate. As my wife said to the front desk when we checked out, "Staying there was the best hotel experience we have ever had!" Best Western should use this hotel as a role model for the company. We stayed there to go to Hershey Park and will be back for the next park visit.

"Confused by Good Reviews, Never Again..."
Miller4115, 22 Août 2021

I'm shocked that this hotel gets anything above 3 star reviews. The only thing four star there is the lobby and my check-in experience with Yul, he was great. Full disclosure, I did not address any of these issues with the hotel when I was there so they didn't have a chance to move us or take other action. I had kids with me and a hangry wife, I couldn't add more to that without being rude. We checked in about 9:30pm after a long day of work and 2.5 hour drive to include two children under nine. Upon entry to our room, it looked like someone else had been in there, sat on the beds, pooped in the toilet and left. The bathroom toilet was not clean. The styrofoam ceiling in the entry way and shower were barely hanging on and the metal frame is rusted-anyone 6ft or taller could probably jump a bit, cut their head and try to get some money. The corner chair had stains on it and the side table had sticky residue on the sides. The shower looked barely surface clean and the drain was clogged, causing a few inches accumulation of water. My wife oddly asked my family if any of us were bleeding, which we weren't, because the towels had stains on them that were likely blood. The room is generally grungy, from the carpet and even the walls look worn, not what I expected from the reviews and the price. We had a pool-side room and while there are lite weight curtains, there is not a second layer of heavy wight curtains to completely close out the window from other rooms and the lights in the pool room on 24/7. We sleep in pitch-back rooms at home, that light was bothersome to us all. That bed was one of the least comfortable beds I've slept on in a long time. I could feel the springs every time I turned and they made a terrible noise (yes, I tried both beds). My wife and I barely slept. My wife wanted to leave after being there about 3 hours. We got up Saturday, went to O'Reilly's where for the first time in history-the pancakes were so bad my kids didn't want to eat them. And why did I get a full size kielbasa for a breakfast sausage, haha!? This restaurant is independent and not related to the hotel, for the record. We left the "Privacy Please" sign on the doorknob while we ate and prepared for the day approximately 0830-1000. We departed the hotel about 1005 and the housekeeping team was about four rooms away from our room, I thought to myself "just in time". Upon returning to the room around 8:30pm, I had just convinced myself and my wife to stay the night again as booked. We entered the room to find housekeeping skipped us. I'm confident it's because they were close enough to see the Privacy sign within 20 minutes of service so either they didn't double-check or tried to save some work. That was all we needed to change our minds-we packed up and checked-out around 9:30pm and make our 2.5 hour drive home. What a terrible experience setup but the many, many, great reviews. I wish the front desk cared to ask why we checked out at 9:30pm when we had another day there, but the individual didn't seem to care at all. I just don't understand the many good reviews, we'll never go there again.

"Pleasantly surprised"
jimhY4996ET, 20 Août 2021

When my wife booked this hotel for a night when we went to Hershey, I didn't expect much from a Best Western. However, the hotel was beautiful! It was clean, the staff was friendly, and the pool was fantastic. We got a first floor room with pool access. Honestly I think the pool was the best part of our stay. It was large, clean, and warm! We would definitely stay here again.

"Perfect all around"
922ppl, 18 Août 2021

Room was bigger than I expected. We did okay there with 2 adults on the bed and 2 teenagers on the pullout couch. Everyone was very nice. Breakfast and services there was great. Nice and close to Hershey as well as many restaurants and supermarkets. Game room was also a hit with my kids even though it was VERY small. Mini fridge was useful. Indoor pool looked really nice.

"Clean hotel with friendly and professional staff!"
beerfam2021, 13 Août 2021

We recently stayed in many hotels during our family road trips and this was by far one of the nicest! We stayed in a suite which had a great layout, plenty of space and most importantly was clean! The staff was friendly and professional too! We also ate dinner at the restaurant on the first floor which was fantastic! Would highly recommend this hotel!

"Great service"
B9350EYsallya, 12 Août 2021

We spent one night there and it was great,the hotel was so clean and the service was good and they had very good open buffet breakfast on Sunday also the pool there is fun. The font dest are so friendly and helpful especially Lexi and Lindsey they were amazing and so helpful, they gave me a lot of information about PA and were to go visit since it was my first time there! Thank you ladies. Sally

"Great Hotel"
sitinoyeli, 11 Août 2021

Location was Great, many Restaurants near by, 20 minutes away from Hershey Park, hotel room were very clean, everything worked except for Cable, both nights i stayed there and at approximately 10pm we would lose signal and cant watch any TV, its not such a big deal to lose a star rating and the water pressure in the shower and sink was horrible but still manageable to use, overall still an amazing hotel stay

"No frills hotel."
BlueMoundsMama, 11 Août 2021

Room was clean and beds were comfy which was most important! Coffee bad. TV connection lost halfway through the evening. Water pressure in shower was lacking. Hotel appears dated with many updates. There is a pool. No hot tub (I think most hotels have gotten rid of them. Covid or maintenance?). No free breakfast (which we knew when we reserved) but there is a restaurant attached. Would I stay again? Maybe but I would look for hotels better amenities in this price range first.

"Great stay!"
jamyer2018, 06 Août 2021

Rooms are very clean, friendly front desk staff! We stayed for 4 days for our family vacation, since they can't clean the rooms daily anymore (due to covid), they had everything you needed at the front desk. They sold bottled water in the lobby (inexpensive). We didn't however eat at the restaurant or the breakfast.

"Great hotel, great service, clean room, not too crowded, very friendly."
bsamaroo1977, 04 Août 2021

Definitely I will stay there again . Hersey park Was not far away. Lots of restaurants nearby. The pool was great. The room was was very clean, staff was friendly. One minute drive shopping center with lots of store and restaurants to eat.

"Top Notch Service"
FarAway46934125276, 27 Juillet 2021

If you are travelling in the Harrisburg, Pa area - I highly recommend the Premier Best Western. The staff and accommodations are nice and clean. But the general Manager Peter C. is quite simply superb. He truly knows how to make a family feel welcome. Take my word for it - you will not be disappointed if you happen to come across Peter during your stay.

"They put the BEST in BEST WESTERN!!!"
Rowdy_18_GCC, 27 Juillet 2021

The staff, facilities, and O'Reilly's Tap Room & Kitchen are TOP NOTCH! When I booked our rooms online (4 adults 6 kids) I did not request a conjoined room. Upon check-in I made the request but there was none available. Mike and his team were able to get us a conjoined room for the next 2 nights. After our first night in the morning we were heading to Hershey Park. The team there helped us store our luggage in a secure area for the day while they got our new rooms ready. Later that afternoon when everything was ready to go Mike called me and sent a text to let me know everything was complete. Everyone on the staff was professional and SUPER FRIENDLY! We had conversations and joked with all of them like we knew them for years. O'Reilly's Tap Room & Kitchen was also TOP NOTCH! From the breakfast buffet to their delicious food and drink all just steps away from our rooms. The staff at O'Reilly's was equally as friendly and we had a great time with them! They helped make our trip really fun! And the kids had a BLAST! Can't say enough good things about our stay. I wish I remembered everyone's name because I would give a HUGE SHOUT OUT to all of them!!!

"Couples BEWARE"
YoginiAmber, 25 Juillet 2021

Best western is always our “goto” hotel travel stops. This “Premier” caught our eye from the beautiful lobby photos, we envisioned having some well deserved drinks after a longs day drive. We walk in exhausted and excited to be there. Bar closed. Wild goose chase to find our room via front desk directions. Wet unsupervised screaming kids darting in front of us trying to just get to our room. Keys didn't work. (Third times a charm of walking back and forth trying to get the key to work) Decided to just go to the restaurant since the lobby bar didn't exist. OMG that is the loudest place I've walked into in a LONG time. Tables full of kid sports teams and such all talking louder and louder to hear over each other. Immediately walked out to get back in the car after driving all day to find some food and a drink. After getting back the key didn't work… again. Finally get in, go to get some rest… prank/accidental calls several times all through the entire night and had to unplug the phone, and somewhere between all that the clock alarm went off at 1:30am. We were exhausted when we had to get up to drive an hour to the airport first thing the next morning. If you are here with your kids sports team or Girl Scouts or whatever little kid event, I'm sure everyone had a good time and you expected an exhausting time. If you are just a couple passing through… DO NOT stay here!!!

"Lovely service at O'Reilly's Tap Room"
793janeenp, 21 Juillet 2021

I have been staying at The Best Western for a family visit. I have eaten at O'Reilly's several times during this visit and have been more than impressed with the service from Zack. He's personable and attentive even with a packed house. I also recommend the Lava cake for dessert.

"Over past"
godsw530, 17 Juillet 2021

Our Pastor had passed away on the 4th of July. The hotel staff catered the event. The food was spectacular! Everything from the chicken, the roast, chicken corn chowder, potatoes and vegetables! Excellent!

"Family trip to Hershey"
sstitt12, 14 Juillet 2021

Our family wanted to stay at a nice place that was fairly close to Hershey Park and Chocolate World. The Premier Best Western was an extremely good value! We had clean rooms, access to an impressive pool, and very friendly and professional service from all staff members. We would deinitely stay there again if we're every traveling there.

"A nice place to stay"
michaelcG7899BL, 13 Juillet 2021

We stayed 2 nights at the Central Hotel. This is an older property, but is very well kept. The front desk staff weregoing very friendly and helpful, and the room was very clean and comfortable. There is no complimentary breakfast because they have an attached restaurant/bar. The restaurant is an Irish pub style with excellent service, tasty food, and a number of local beefs on tap.

"Not even following CDC covid restrictions"
ALBtraveler12, 12 Juillet 2021

We have stayed here before pre-covid and after our experience this time, we will never stay here again. They are not enforcing CDC mandates that unvaccinated people mask and there were kids between 5-12 everywhere unmasked. My family were literally the only masked people in the very crowded hotel. No exaggeration. There were not even signs saying you had to follow CDC recommendations. The hotel was very crowded since there was some kind of sporting event plus the Hershey Park crowd. Again, my husband, me and my two kids (who are under 12 so unvaccinated) were the only masked people in the whole hote. NOPE. Won't be staying at BW anymore if this is how their brand is handling health and safety.

"Great place to stay"
MIKE C, 08 Juillet 2021

This is a lovely, well-kept property with a conference center and restaurant. The room was very comfortable and clean, and staff were friendly and helpful. O'Reillys is the attached restaurant and was one of best restaurants attached to a hotel we have been to. The wait staff was extremely friendly, the food was very good pub style, and the selection of craft beers was nice. We would definitely recommend both the hotel and restaurant.

"Exceptional Stay"
MrsDavis83, 06 Juillet 2021

The housekeeping staff have excellent service they go above and beyond. The customer service from the front desk is magnificent. The bartender was awesome at the restaurant and the food was great. My children loved the pool. If we walked out our balcony door we were in the pool area how awesome is that.

"Beautiful stay!"
mcarroll3131, 29 Juin 2021

The room was excellent, the team were very helpful. Overall would definitely book our stay here again! It was a great time and we can't wait to come back! It was a great feeling to come back here and relax after a busy day.

"Needs renovation"
ashleyg200312, 27 Juin 2021

Stayed for one night while visiting Hershey Park. The rooms need some major updating. When you have to put cut out pieces of wallpaper back on the walls it's time to renovate! The bathroom was extremely small and the shower was disgusting with mold all over. The couch had white stains on the cushions. 10pm quiet hours did not exist. Maintenance was banging on the door at the room across from us at midnight and kids running up and down the halls till 1am. It wasn't just our floor either, our friends on the 3rd floor experienced the same thing. Never again, look for somewhere cleaner, newer at probably 1/2 the cost!!

"Average hotel, nothing special"
rrathoreus, 26 Juin 2021

We took a family trip to Harrisburg and based off the reviews on Trip advisor we chose this hotel. The room was ok, attached restaurant lunch was good but breakfast was a scam. The hotel advertised a $5 early bird breakfast special, however when we went there the restaurant refused to honor it and said they were not running that special that week. They offered a buffet for $13 for adults instead . You would think after paying $ 13 for 1 buffet the food would be top quality. The pancakes were tough, the bread had mold on it, the sausages tasteless. The rooms all were around the pool which was open till 10 pm and very noisy . An ok room nothing special.

"Ok"
kcdunmyer, 24 Juin 2021

The lobby area is very nice. The staff is friendly and polite. Room smelled musty. Two out our days we received a note saying they were unable to come in and clean the room. Breakfast could be purchased in the pub.

"Great meeting"
maryq551, 04 Juin 2021

From the time we arrived, the staff was friendly, efficient, and helpful. Must not miss meeting the General Manager upon arrival. Although he was a graduate of my rival, St. Josephs' University, Philadelphia and I a graduate of Villanova University, his assistance was unparralled. We were checked in at the Front Desk in a mate of minutes and escorted to our room. Lunch and breakfast were speedy and delicious and very lo priced for the quality. Out Convention luncheon and Banquet werr served by the nicest waitstaff I have ever encountered. Thank you, Peter. You have trained your staff well.

"Excellent experience at the Central Hotel"
LuciJoDiMaggio, 02 Juin 2021

We stayed at the Central Hotel for a soccer tourney with a block of 40 rooms, all of which had children. The staff could not have been more helpful! Friendly and efficient service, Lexi Katie Claude Mike at the front desk and Megan in special events were amazing helping us to secure a hospitality room, helping to distribute gift bags as families arrived, and never once being flustered by the chaos a soccer club with kids this age inevitably brings with it! We will absolutely stay here again, mainly bc of the staff.

"Went to visit my mom and stood at this hotel with my 11 year old son and we loved it."
Brandon C, 30 Mai 2021

Pool was amazing and game room as well. We met the house keeping manager named Orlando Santiago and he was of great help and was extremely friendly. Will definitely be staying here again when I visit.

"Great place for family going to Hershey"
carrieworkman9, 25 Mai 2021

Even though it's a 20 minute drive to Hershey, right next door is a Giant, a Wendy's, a Dunk'nDonuts & a Panera and mo4re. The hotel is nice, has a swimming pool and a game room. It's a conference center so it's on a quiet business street.

"Great Hotel!! Will be back..."
nicolehP5655VO, 21 Mai 2021

Very pleasant and accommodating staff. Claude and Mike provided excellent customer service and made me and my family feel very welcomed. The hotel and rooms were very clean!!! Nice to have fridge and microwave. Great size indoor pool. The staff in O'Reillys was very nice and accommodating as well. Minutes from downtown Harrisburg - excellent pizza at Cork and Fork with a view of the Capital! We will be back to visit.

"Baseball trip"
jhooley65, 17 Mai 2021

Ver nice hotel with great amenities. Great atmosphere and layout. Nice restaurant on the property. Proximate to attractions and restaurants. Staff was friendly and helpful. Rooms were spacious though a bit dated.

"Lovely place and really nice people working there"
DoxyLadyNJ, 13 Mai 2021

This is the nicest hotel that I've stayed at with my dogs. Very dog-friendly which was appreciated. Please clean up after your dog so the hotel will continue to allow dogs to stay. Just a great experience.

"Solid hotel experience"
bizekds, 10 Mai 2021

Clean, suitable amenities ... I was with a dog show and this hotel really worked out well and they gave me the exact room location I requested. It worked out well for meals, dog walking areas. I didnt have to leave my dogs for any extended time because the hotel had everything.

"Great service"
hollyd3601, 09 Mai 2021

From the minute I walked into the hotel till the time I checked out 6 days later, I found every member of the staff at this hotel to be friendly, helpful, and extremely good at their jobs. I don't know that I've ever had a better experience at a hotel.

"Above and Beyond!"
MichaelB14078, 04 Mai 2021

I cannot say enough about this hotel and staff. Hotel was first rate but the staff is beyond first rate if that is possible. My son lost his I phone and we tracked it to a dumpster behind the hotel. I informed the front desk that we wanted to go dumpster diving for it as we knew it was in there. The battery was dead so we had to open bag after bag of trash. The hotel sent 2 members of their staff to help us which blew me away. These selfless people, joined us in going through the bags until finally through sheer determination they found it. I tried to pay them for their efforts but they both refused. I cannot say enough about people who would do that when it is not part of their job description. My hat is off - obviously when in town I know where I am staying. Hope you do too.

"Truly Premier"
jwhiting, 28 Avril 2021

Stayed at the Best Western Premier in Harrisburg for 2 nights. We were selling our house and needed to go somewhere while the house was being shown for the weekend. This is a great property with a beautiful lobby. It was very vey quiet at night even though there were cheerleaders all over competing in a competition. Thinks quieted down by 10 PM allowing for awesome sleep. The food in O'Reilly's Pub (the hotel restaurant) was delicious. We had breakfast one morning and 2 dinners. Every meal was great! You will find the friendliest bartender in town (Jarod) and definitley ask for Zac as your server. You will be treated like royalty. Cheers!

"Do not waste your money"
keishaocasio, 28 Avril 2021

They put all the blacks on the third floor, all the way in the rear! Many families ended up talking about it...like perfect strangers seeing the obvious . The staff was like a beautiful looking cake with worms inside. It was an interesting trip to this particular establishment. PA is amazing but NOT here!! Hair in the bathroom and the towels were like wool. Seriously horrible.

"Lovely BW Hotel"
Pioneer57353903537, 26 Avril 2021

By far the liveliest BW we've stayed at. From the moment we walked into the clean, quiet lobby and checked in and made our way up to our room. Our boys shared a pull-out sofa and and said it was the most comfortable one we've forced them ever to share. Pool was awesome. Will def be back!!

"Hidden Gem of a hotel"
NancyS-OT, 24 Avril 2021

We arrived after an 8 hour drive with our cat returning home after the winter in Florida. Every aspect of the hotel exceeded our expectations. Very clean, comfortable, pet friendly, and great amenities for the price!

"Great trip"
arleneb46341, 19 Avril 2021

We went to visit our daughter and granddaughters and had a wonderful time. The pool area was checked to make sure only the people that made reservations where there. The restaurant was friendly with a good and reasonable menu. Rooms were clean and quiet at night.

"Great staff and great hotel"
H8643TWjoshuaw, 12 Avril 2021

Our room was very clean. Throughout our stay the staff was carefully and tactfully cleaning and maintaining the hotel and conference center. My family had a great stay and look forward to visiting again! I actually left something in our room after checking out and leaving the hotel, but the hotel staff was super helpful to get the item back to my family. Very grateful!

"Finally, a hotel stay where everything came together"
Chris_Ransdell, 11 Avril 2021

As many others have experienced, COVID has had a huge impact on hotels. We've had plenty of stays at various properties, Best Western or other that have had cleanliness concerns or where staffing was so reduced that rooms weren't ready until way past check-in time etc. What a breath of fresh air literally and figuratively The Central was. During our 3 night stay we didn't have a single issue or concern related to the hotel. The Lobby is very attractive and made for a nice quiet place to play games. Our room was at the end of the hallways which made for a bit of a walk to the lobby but was worth it for peace and quiet. The WiFi did everything I needed it to with great performance. Housekeeping did a great job at delivering a spotless room when we checked in and a freshened room every day of our stay. The on-site dining was satisfactory with great service and quality, but in my opinion, somewhat bland food. Being a Premier, this is one of Best Western's most full-featured properties. All my BW Premier experiences have been stellar and I always hope to find one nearby when I'm booking travel.

"Not good - at all"
kelmerraji, 11 Avril 2021

The rooms smelt horrible - like a smoker was just in there. The halls smelt of marijuana. The toilet was never clean. Really high hopes, really bad experience. I won't be staying here again in the future.

"AAA picked a winner"
Sr_bigotes_12, 08 Avril 2021

Stopped here on our way back from Florida. Pet friendly, this is one of the best we've found on our trips south from New Hampshire. Roomy and very comfortable, we highly recommend it. O'Reilly's Irish Pub had an early bird (7-9) breakfast special that for us was perfect. Their St. Patrick's Pot Roast was more than enough for 2 to split. We don't however, recommend the Bacon Bread Pudding.

"Great stay for our Hershey Park Visit"
Y5388QLdavidv, 06 Avril 2021

Clean rooms, friendly staff. Host at the restaurant was not pleasant and did not make a good first impression. Overall a great hotel to stay with kids. Pool was good but needed to be cleaned. Arcade was a hit as well.

"Everything a family needs"
jhawk73, 02 Avril 2021

Excellent hotel for families visiting Hersheypark and surrounding area. Laurie at the front desk was so accomodating and knowledgeable. The place is so clean and well maintained. Kids loved the indoor pool which is larger then most and they even have a mini arcade. The pub has alot to offer and cold beer on tap! You will not go wrong here! Highly recommended

"Harrisburg Best Western"
mikeoP9255YY, 22 Mars 2021

We were traveling from the South and found a great place to stay and was a good value for the money. We looked a the reviews on line and decided to stop. We had a wonderful breakfast that was delicious

"Very Nice Place to Stay!"
rickgray2021, 19 Mars 2021

Staff very Professional and Polite Facility is very Clean and the rooms are comfortable Restaurant has Good Food and Cold Beer Pool and Fitness Center are well maintained My choice every time I'm traveling to the Harrisburg area

"Excellent stay for sports teams"
teresanR647RU, 14 Mars 2021

This is my 2nd time staying with a sports team and each time is better. Service is top notch, clean rooms, very accommodating to our needs. They provided a conference to all sports teams to use. Excellent stay!

"It wasn't bad but not extravagant"
Amcconnell92, 12 Février 2021

A colleague and I went to stay overnight for a seminar. Upon entering the gentleman at the front desk was super personable and friendly. The lobby was definitely beautiful and if it weren't for covid it probably would of been a nice area to lounge in. When we got to our floor the hallway smelled like sewage. Luckily our room didn't smell that way but it was definitely something that you could tell was there for a while and wasn't going anywhere. When entering the room we put our food in the small fridge that was pretty dated, but it looked to be working. The next morning the food was completely frozen. The wall paper was peeling in the rooms.

"second home"
hsermons, 05 Février 2021

This is the only place I stay in Harrisburg. The staff is wonderful. The restaurant is very convenient. Plenty of room for multiple vehicles. Indoor pool is spectacular. They are great at what they do. will be back in a week or two

"business stay during snow storm"
cbpjr777, 03 Février 2021

I had to stay at hotel during a snow storm the area had. Check in was very smooth. This hotel was a best western premier so they had a lot of amenties to use. The indoor pool is the biggest hotel pool i have ever used. The hours were reduced on the pool due to covid but was understandable. They also have a pretty nice restaurant.

"Best Western Premier, the Central Hotel"
fahmed04, 11 Janvier 2021

Absolutely amazing staff, very accommodations and helpful. Manager really assisted us in giving us an extra day due to inclement weather and even was able to give us a discount because of it. 10/10 would recommend again.

"It was great"
victoriagdub, 21 Décembre 2020

We stayed the weekend and we're able to feel extremely comfortable considering the circumstances of covid19. They are very clean. we were still able to eat food from the restaurant, just had to take it to our room which wasn't a problem. Everyone was very accommodating.

"Family Stay"
BonnieAaron, 14 Décembre 2020

Our family picked this hotel for a weekend mini vacation and had a great time. Our grandkids enjoyed the pool and everyone of the staff was friendly and professional. Being pet friendly made the stay easier for our family as well.

"Family trip to Hersheypark"
James R, 02 Novembre 2020

I have stayed at this hotel numerous times in the past and as before this time was no exception. Aside from a few restrictions due to Covid-19 the accomodations were spot on. Check-in and cleanliness were a priority, and they once again fufilled my expectations. Any time we go to Hershey or other places to vacation, I always look at Best Westerns first!

"Stayed 10/14/20-10/16/20 Awesome!!"
mleister33, 19 Octobre 2020

Everything was great. I had booked a room with a King bed and noticed that there was only a shower in the room. I really wanted a tub in my room so I went down to the front desk to ask if I could have a room with a tub. They ended up putting me in a suite instead which was great. Apparently, they were remodeling all of the Kind one bedrooms to have large showers only. The staff was very helpful and friendly. I did not eat in the restaurant but my colleagues did and they said it was great. Everything was really clean and there are plenty of places to eat very close by. I highly recommend this hotel.

"Great people better business"
stewarts782, 27 Septembre 2020

Ive stayed at this (home away from home) for multiple weeks at a time. The staff is amazing from the office down to the maintenance man. They are a compliment to Harrisburg. O'Reillys is very convenient on site. The food is great.

"Great cozy place"
242abil, 24 Septembre 2020

Nice friendly accommodating staff.. smallish cozy hotel.. clean.. good price..lots of parking spots.. great stay makes you feel at home..pool hours were shortened due to covid wish would be longer.. but will come again..overall great stay..

"Great Stay"
nthorpe1, 11 Septembre 2020

Our company has been staying here because we are working in the area. The staff is very accommodating. The rooms and overall property are well maintained and very clean. Great place to call home away from home.

"Best Western Premier Harrisburg Pa"
LSR53, 04 Septembre 2020

I'd say my room was just average and bathroom is Tiny. I'd recommend not getting a room on the highway side because the noise is awful. Had a couple issues which were addressed by staff. No buffet or 24 hr drinks because of covid. Price was good and employees were great.

"Excellent Experience"
VindexInjuriae, 02 Septembre 2020

Having stayed here multiple times over the last several months, I can say with confidence that the staff makes the trip and stay a pleasure every time. From the restaurant, to house keeping, front desk, and management, every person has been kind, welcoming, and takes a genuine interest in their guests and needs. If you find yourself in Harrisburg, this is the place to stay.

"Updated Review based on Hotel Response"
spuhac, 01 Septembre 2020

Spoke with the hotel manager and understand more regarding the reasoning for the pools limited hours. While unfortunate, the reasoning was legitimate. They have taken my feedback and have already began improving how certain situations are handled. We discussed everything that we found wrong, and while this stay was a miss for us, I believe this was a fluke and would be happy to give another shot on our next trip to Harrisburg/Hershey. The customer service and the ability to take, and implement feedback by the hotel manager was outstanding and more reflective of our trip to the hotel last year. I will look forward to our next stay. Removing my old review as I believe it was a one time bad experience and the hotel shouldn't receive a permanent bad mark - especially when the majority of our complaints were due to other guests.

"Visit my hometown"
Imfsg2, 01 Septembre 2020

This is a wonderful hotel. I love the fact that there are microwaves and refrigerators in the room. The staff was nice and personable and the hotel was very clean. The only issue I had is that I left a heating pad which was a gift in our room. I called several times but didn't get a callback. I then contacted the GM Peter Chiccarine (?) and he was truly helpful. He assured me he'd check into the matter and get back to me by noon. He did so, before noon I might add, but couldn't find my heating pad. Peter went the extra mile and sent me a new one from the gift shop. He didn't have to and rarely do you see or hear of hotel staffs doing this sort of thing. I appreciate his care and effort in the matter and he should be commended on his willingness and concern to help make his guests stay a memorable one, which he did for me. I will stay at this hotel whenever I visit my hometown bc it's the kind of 'special treatment' you want when you're away from home. The price was reasonable and comparable to other hotels in the area and overall we were very happy. We brought along our teenage kids and ut was great that they could accommodate us with adjoining rooms which many hotels don't have or "hold for special guests". Thanks again for making our stay a great one. Best regards to Mr Chiccarine and I hope I didn't butcher your name too much. Will stay here again for sure!

"Had a very nice time"
jennifergE9917QJ, 29 Août 2020

We were here from August 25-29. Had a very nice stay. Everyone was very nice at the hotel. Place was clean. Had one day where our room was not serviced and the staff rectified it quickly and we were very pleased. Pool hours were shortened due to covid which was probably was not needed but at least it was opened and it was very nice. We would stay here again. Thank you.

"IR"
Iwiwnyc, 24 Août 2020

I spend wonderful days with my family and friends in this hotel. My stay was beyond expectation. The hotel lobby is so beautiful. The staff are top notch. They're friendly, helpful and accommodating. Rooms are very clean, spacious, comfortable and well appointed. The hotel also has complimentary bus and is able to pick you up from train station or airport. Free internet speed is really good. I would stay again without hesitation.

"Highly disappointed"
abigailh764, 21 Août 2020

We have started going to Hershey park every year, we had booked a nasty hotel last year and my husband ended up going out at 3 am and changing our hotel to the best western premier in Harrisburg. We were so thrilled with this hotel, beautiful, great employees, pool, arcade, etc We would go to Hershey and spend the rest of the night at the hotel pool..... This stay on the other hand....we booked and paid the same price as last year only to come in and find out the pool closes at 5 pm..... so I ask why and she says because of Covid.......I stated you are closing the pool at an inconvenient and unnecessary hour BECAUSE of Covid while I literally saw 8 guests WITHOUT MASKS just while walking from the lobby to the elevators! Also the room service and janitors didn't even have a mask in site according to my other family members! 10-5 is a crap time for a pool because this area esp is for families on vacation and doing other things, also the pub closes at 8pm! It's garbage! So we had to spend EXTRA money leaving the hotel to find other ways to entertain our kids! We will NOT be staying here again because of this, closing an amenity because of a pandemic and not making it mandatory for ALL staff and guests to wear masks if they want to take it so seriously! We already have to deal with Hershey cutting their hours but now have to accommodate our activities because we were expecting certain amenities stated on their website. (If you search in the fine print You CAN see the pool hours on the website but honestly they should have it posted on the main page)

"Disappointed"
677edwardr, 19 Août 2020

After reading previous reviews on Trip Advisor, we were expecting an extraordinary hotel experience but, unfortunately, we were greatly disappointed. The outside of the hotel looks “tired” and depressing. People were sitting around in various spots smoking and drinking. From the once glamorous lobby, we surmised that the hotel had a past heyday. Because we had a small dog with us, we were given a room in the rear of the hotel, facing the interstate and an unsightly parking lot with a dumpster filled with industrial waste. To gain closest entry to our room, that's where we had to park our car. Luckily, the room seemed well-insulated as we were not bothered by any traffic noise. The room was, for the most part, quite clean although we found the drapes dirty and the very old carpet in need of replacement. The general cleanliness of the room, in these harrowing times, enabled us to stay put for the night. On a positive note, the staff at the hotel was very pleasant and concerned about our disappointment. They offered to move our room but we were already settled in and tired from our very long drive from South Carolina. We received a nice note of apology from one manager and another email note from another manager. Would we give the hotel a second chance? I very much doubt that.

"Will defiantly stay again!"
twotonecase, 03 Août 2020

Clean, friendly and relaxing. Didn't get to use the pool but everything else was accommodated. We meant a lot of friends staff and employees and the price was awesome. Thank you to your team and we will be back.

"Excellent"
dennistd752, 31 Juillet 2020

I was really impressed by the hotel itself and the front desk clerk Matthew was such a great help with our stay there. Matthew did such a awesome job that we booked another stay to return. Thank you to mathew fi Or naking our stay comfortable

"Awesome Stay- Firm Mattresses"
marien0701, 15 Juillet 2020

This is an exceptional hotel to stay at. I would warn anyone who needs a softer mattress to bring your own topper. However, the firm bed was the only negative thing I have to say about this hotel. The service was awesome, the amenities were awesome.The staff was awesome. You will not be disappointed.

"A Hotel That Meets All Your Travel Needs"
HockeyGirl2004, 14 Juillet 2020

We had a group of friends and family stay at the Best Western Premier this past weekend. We were in the area to go to Hersheypark. Like many people we were concerned due to COVID-19, but the staff made us feel comfortable and safe. They are following all recommended guidelines. The hotel was very clean and staff was constantly disinfecting public areas and high traffic areas. The guestrooms are spacious, spotless and have everything you need to feel at home. We will definitely be back.

"Always a great experience"
Joseph R, 11 Juillet 2020

Great hotel. Taking all necessary safety precautions. When I go to Hersheypark this is the hotel my daughter and I stay at. Always. First rate communication and service from the reservation to check out. Love this hotel.

"Horrible"
sarahplaca, 09 Juillet 2020

I went specifically for the Hershey Park. The rooms were clean, but the fridge leaked. The arcade games were rigged and when we went to the front desk they claimed that they couldn't do anything! So they Key Master game just look at the bottom- it's in winnable because there is a wall blocking where the prizes fall from where the flap is. Vending machines over priced like $2 for a bag of m&ms and 2.25 for a KitKat?! And the pool closes at 5 PM. Many people use that hotel especially for the Hershey Park and we expected to go to the park and come back to take a dip in the pool to cool off, but instead they close the pool extra early. Then the workout machines don't work. Only the step and treadmill worked. The good part about this hotel however was that it was super clean and the lobby was absolutely beautiful. Rooms were nothing impressive though :) definitely wish we went to another hotel though

"Peter and staff were so helpful!"
493zoen, 08 Juillet 2020

My Dad embarked on a solo motorcycle trip and I wanted to surprise him with a drink when he arrived after a long day. I called early in the morning and Peter and his staff were quick to figure out a plan for me despite the pub closure. He even offered to personalize the gift with a note. It really made my day to be able to do this and I was so impressed that the ownership Peter took over this silly small task that could have easily been denied by them. He went above and beyond and if I'm ever in the area I'm sure to stay with this hotel. Thanks again!

"1st Trip Post Quarantine"
Wilson561, 02 Juillet 2020

Many families are itching for a vacation but are also apprehensive because of safety and health precautions. Rest assured, this hotel lived up to all expectations with its cleanliness and safety measures. According to Best Western, all rooms are cleaned with hospital grade products and left vacant for 24-48 hrs before next booking. It smelt and felt clean and the beds are so comfy. The family suite gives the perfect amount of room. Peter (GM) and team were always out asking guests about their stay. Elka at O'Reilly's was ready to serve you for breakfast. AND your only 10 mi away from Hershey park and other great attractions. Highly recommend

"Excellent Hotel"
gregorik982, 19 Juin 2020

Our business stays at this hotel every month when we make a trip to our satellite office. We feel very at home here, and it has the best room service from O'Reilly's. Would highly recommend anyone to stay here if they're in the area.

"Great Hotel"
Anita M, 15 Juin 2020

Long time visitor to the Hershey area, first time staying at this hotel. Older hotel but very clean with exceptional staff. Stayed in a family suite which had 3 beds, fridge and microwave, made our stay very comfortable. O'Riellys tap room has really good food (large portions) at reasonable prices. Pool is very nice but you do hear all the noise if you are in a first floor room alongside.. Will definitely stay again!

"When you want the best. It's here"
RolandoB, 17 Mai 2020

This is a great hotel! Indoor pool, a restaurant on the property! The staff is great. You are close to Hershey park and shopping. My family loves this hotel, it's the only place we stay when in Pennsylvania!

"Nice hotel, great breakfast"
157henk157, 18 Avril 2020

Very comfortable hotel, with lots of restaurants in the neighborhood and a very nice breakfast. Ideal for a family of four if you don't mind sharing the room for one night. But it was a good place to stay on our way to Hershey's.

"Great hotel"
plumgto, 06 Avril 2020

Very nice very clean comfortable hotel beds were great restaurant was awesome hotel staff was very friendly and very accommodating to any needs that I may have had. Will definitely stay there when I am working in the area in the future

"Happy Guest "
marktH2253VV, 01 Avril 2020

This establishment is convenient and extremely clean. The restaurant is fantastic. This is a convention hotel but the staff makes you feel like a guest at a Luxury resort. My accommodations were updated, fresh and sanitized. I stay here at least twice monthly and recommend it. Chelsea and Peter J had me in the room and comfy in less than five minutes.

"Best Western Hotels Shout Out"
Brian H, 27 Mars 2020

We traveled for 5 weeks, ending our planned trip early due to Covid19. We stayed 20 different nights at a variety of Best Westerns. I have to share how well each of these hotels met and/or exceeded our expectations. We felt confident that all was being done to protect us, that could be. We saw meetings being held with staff to update them and saw measures taken to keep us safe. Most of the buildings were either in good repair or being fixed up. Some of the rooms needed some sprucing up or updating, but cleanliness is most important to us and most were. All beds were comfortable. Most had a good choice of breakfast offerings, until the bag lunch was begun, which was understandable, and even then, some served a hot breakfast to take to your room. Staff members were always friendly and willing to help. Locations are also very good for travelers on the move. We also really appreciated that we were Best Western card members. We were shown appreciation by receiving extra points and sometimes snacks and ended up getting a few free nights in the process. I love their program. I just had to send this shout out for our appreciation. Good job.

"BWP & Elke"
HEARINGDOC330, 16 Mars 2020

Whenever you are in Harrisburg, you must stay at the Best Western Premier and enjoy the outstanding breakfast provided by Elke and her staff. You pay a little more for the hotel. But overall, you will not be disappointed!

"Fantastic stay with Family and dogs!"
roscoe2020, 14 Mars 2020

We booked this room specifically so we could travel with our dogs. These folks were super accommodating and the price was very reasonable. Our boy wanted a pool and we had one a few doors down, very convenient. The room was a pet room but it was very clean anyway. The entire stay was beyond our expecations!

"Bus tour overnight"
CrossExperiencetours, 07 Mars 2020

We have used this hotel for overnight stops nunerous times and have always received great service, from the desk staff to the maid service. The attached restaurant has always something that our passengers look forward to when they know we are stopping for the night. Recomend you get there early for happy hour

"The ONLY place to stay when in Harrisburg."
GregPaulson, 19 Février 2020

Stay here every time we are in Harrisburg. Reasonably priced, clean & quite rooms. Friendly staff. Kids LOVE the indoor pool. Attached resturant is a BIG PLUS and you get 10% discount when eating in or ordering rooms service. Food is very good. Stay here. You won't be disappointed.

"Beautiful hotel"
ontariocouple165, 18 Février 2020

Great hotel with friendly staff. We were traveling on Christmas Eve so a lot of places were closed. Front desk staff helped us find a great place nearby to have dinner and made sure we had a good continental breakfast before heading off on Christmas morning. Room was very clean and comfortable.

"Best Place to Stay I've stayed to date"
351walter, 15 Février 2020

During my 9 day stay along with other outfitters in my group I received hands down excellent service and hospitality. Breakfast was outstanding and the Bar/Restaurant served the best food I've had at a hotel. We always reserve for the following year prior to our departure.

"Best Western Premier Harrisburg PA"
Christine T, 14 Février 2020

This is a great hotel if you are in the Harrisburg PA area. They have clean rooms, indoor pool and fitness center, an Irish Pub, shuttle transportation and free wifi. Coffee and tea available in lobby at all hours. Friendly staff. Lots of free parking.

"A Nights Stay Here Whether 1 Night or 10"
GAMP88, 13 Février 2020

You won't regret a short or long stay at this Best Western Prenier property. From staff at front desk, housekeeping, restuarant, etc. all were very accomodating and pleasant. Kudos to the GM - Peter for maintaing this positive atitude year after year! As a longtime guest it makes our choice to stay here an easy one.

"Mother's day brunch"
charlescS355SF, 11 Février 2020

Had a wonderful brunch with mom and family for mother's day 2019. Will definitely do it again this year. Brunch was not crowded and the food was good and well stocked. Desserts were plentiful and delicious.

"Great stay!"
Besmom1015, 10 Février 2020

Traveled to Harrisburg for the NRA GAOS. We were beyond exhausted. The hotel was spotless. Beds comfortable. Food accomodations great. The game room could use some updating for older teens/young adults (pin ball machine). It would have been nice for the 2 bedroom suite to have 2 restrooms.

"Great American Outdoor Show Weekend Very nice hotel"
JoeH80, 06 Février 2020

We stayed 2 nights and enjoyed our time Great food at restaurant Clean room nice hotel They had a shuttle to farm show arena Huge indoor pool that families would love Easy to get to right off union deposit road I would stay here again Little bit pricey but I guess it's worth it

"The ideal hotel experience!"
Hollyjodance, 06 Février 2020

This hotel had it all! They were close to our venue, offered a shuttlebus, had an Irish pub attached to the restaurant. But what really made the difference--was the staff! Everyone was exceptional! The people at the desk, the housekeeping staff, the shuttlebus drivers, and everyone in the pub. Best overall service I have had anywhere!

"Great place to stay"
JosephineS1228, 04 Février 2020

This is a very clean, very nice hotel. The room was clean and the bathroom was beautiful. The hotel has has a nice pool and a game room that we enjoyed even though we are not kids. It even has a laundry room with a TV to watch while hanging out. One of the best BW's I've stayed in. It does not include the free breakfast but there is a restaurant in the hotel that does a nice breakfast buffet.

"Affordable and very friendly"
PaBowHunter, 31 Janvier 2020

Came here for The Great American Outdoor show , a lot of people and activity . The staff were great and very helpful , room was very clean and comfotable. Sadly couldn't stay the whole weekend for the show due to work , however this is where I'm booking if I ever get back here. Everything is close by so it isn't to bad a commute to the convention center or other attractions.

"Great hotel for Business Travelers"
gtrheroine, 31 Janvier 2020

This hotel met my requirements: clean room with no smells and quiet. They also exceeded my expectations! All the staff was on point: front desk, the restaurant staff, room service. I received great customer service all around. I stayed in the new wing and it was very cosy and comfortable. Gym was clean and had nice new machines. Food at O'Briens was excellent.

"Oasis at end of long day"
JanBostonMa, 30 Janvier 2020

Very inviting ambience ! After 6 hours of driving walking into this hotel was so calming. Loved the lighting and the welcome received. In house restaurant and bar no need to drive again after a long day on the road. Room was clean and comfortable very inviting. We hope to stop in again on our way North again in the spring. We did not think that such a luxurious place would allow dogs. When we stopped at the front desk to ask they smiled and said "Oh we love dogs they are welcome".WE WILL BACK !

"Great location and comfortable stay"
Ember329, 26 Janvier 2020

A mini family reunion was held at this hotel, primarily with the purpose of enjoying the hotel restaurant/bar, O'Reilly's. We enjoyed our stay, which was not our first, and highly recommend this hotel for it's location, cleanliness, and amenities, including indoor heated pool and of course, O'Reilly's. Be sure to say hello to Taylor, the bar manager, who provides exemplary service!

"Recent stay in Harrisburg"
dkline-smith, 24 Janvier 2020

When you ask for a room with a walk in shower, the front desk should know if the room has a tub or a walk in shower. Staff should know their product! The breakfast buffet was an outstanding value expecially with the coupon that is offered at checkin. In general, very nice stay!

"Will stay here again next time in Harrisburg"
EricC56, 19 Janvier 2020

When traveling between Florida and New York, I tried something different this time. I usually search for the cheapest hotel that has a decent rating. This time, I searched for the highest-rated hotels...that were affordable. It worked out very well, and this place is a perfect example. It's a very classy, well-appointed hotel. I have paid three times as much and stayed in places that were not close in quality. Staff was friendly and efficient. Bar/restaurant was nice and food was good. Highly reccommended.

"Excellent!"
skvensel, 13 Janvier 2020

Beautiful hotel with several amenities and exceptional service. I highly recommend. Convenient on-site restaurant with fast service & good food. Front desk was particularly helpful in answering a few questions I had upon check-in.

"Highly recommend!"
LifetimeTraveler20, 06 Janvier 2020

This was by far the best hotel I have stayed at in a long time. The hotel was clean and the restaurant on site was amazing for the price and amount of food we got. We went for the weekend to attend the Farm Show and even though it is twelve minutes away it is worth the stay. Their pool was amazing and it was nice to relax after a long day.

"Very Pleased!"
350kellyr, 02 Janvier 2020

When I found out we had to stay at a Best Western for our hockey tournament, I was horrified. After reading the Trip Advisor reviews for this property, I felt much better. We stayed 4 nights and I have to say it was a very nice hotel. I always thought Best Western was like a Super8 but this location was more like a Marriott or Hilton. In fact, I liked it much better than some of the Marriott and Hilton's we have recently stayed at. What's to like....the lobby is very pretty. Tons of places for groups to congregate. The front desk staff was pleasant at every interaction. Our room was very clean (except for our ice bucket which I wrote off as an oversight). The beds were comfortable. The room was quiet. It had a mini fridge and microwave, blackout curtains, ample closet and drawer space. Why only 4 stars....the entire 3rd floor wreaked like cigarettes. Our room did not but the hallways did and sometimes when we opened our door the stink came in. It was not a stale smoke smell. Someone had to be smoking a lot for it to be so strong because it was even burning our eyes. The shower water pressure was not great. The WiFi was hit and miss. One of the really awesome things about this hotel was that the management gave our hockey group (7 teams) access to the conference room. The kids played knee hockey and team dinners were held in here. This was very smart on their part because it isolated the kids from the other guests, providing them with a place to hang out without disturbing the non hockey guests. I also want to mention that our room was missed by housekeeping one day (partially our fault because one of our boys was in the room until 11:45am). When we got back in the evening we were disappointed our beds were not made but mostly because we didn't have any fresh towels. I called the front desk and within just a couple minutes, fresh towels were at our door. I would definitely stay at this hotel again and I think for the most part they get it right. They do need to be more diligent in enforcing health and safety issues like the smoking and I also noticed pets on the balcony on the 2nd floor when only the 1st floor was supposed to be pet friendly. Other than that, everything else was perfectly acceptable and we were satisfied with our stay.

"Love this place."
Joseph R, 01 Janvier 2020

My daughter and I always feel so well taken care of at this hotel. This is the only place we'll stay when we go to Hersheypark. They adjusted our reservation a few days prior due to weather concerns with no problems. Love the poolside room experience.

"Nice hotel"
moncrief20, 30 Décembre 2019

We had a pleasant experience staying at the Best Western Central Hotel and Conference Center. Our room was well appointed, the staff we came in contact with were friendly and the attached pub was nice. All in all, we had a nice stay

"Wonderful accommodations!"
KHemmel, 28 Décembre 2019

I stayed here in December of 2019 for a wedding held at this venue. The staff was exceptional and treated us like royalty. The food was delicious and the rooms were great too. Every detail was covered and we had a great time!

"Hershey Christmas Candylane and Short Stay"
justin_hamilton77, 27 Décembre 2019

I really liked staying at the Best Western Premier in Harrisburg! I stayed December 18-19, 2019! I came up for Hershey Christmas Candylane as part of being a Season Pass Holder and to bring a friend. When I arrived, the front desk staff member was very welcoming and accommodating. I appreciate being recognized and thanked as a Best Western Diamond Elite Member by an option of a welcome gift or points, I went for the gift. The hot beverages and cookies were great, I think as part of National Cookie Day the hotel wanted to share for holiday spirit. I was laid back at this hotel and used the room as much as possible before check out time. The beds were really comfortable in the room. There were renovations but this property did great at managing that while accommodating guests. The housekeeping staff were really nice on my last day, I liked the conversation my friend and I had with them. Best Western has a great reputation as the staff are like family. I was almost out of time to redeem my free night voucher for BW Rush promotion. I highly recommend having an account with Best Western as they treat their reward members well. I will definitely come back and stay here for my Hershey Park trips.

"Best Western"
Jennyger7, 27 Décembre 2019

Good Location, the lobby was beautiful for Christmas. There is construction right now. So didn't get to enjoy the game room to what we thought it was. But, staff was very nice and accommodating. Woud stay here again.

"wedding venue"
pipamom, 24 Décembre 2019

My youngest daughter had her wedding celebration at the Central Hotel this past weekend and it was fantastic! From the very beginning of the wedding planning Jess guided us step by step helping, but never overshadowing, with every detail. The wedding was as stress free as possible because everyone involved knew what they were doing! The staff was absolutely exceptional! They were on top of everything! And the food was delicious, served promptly and graciously and , just what we ordered. The whole experience was excellent and I will recommend this venue to my friends. .

"Best western Premier Central and conference Center in Harrisburg PA."
Lisa S, 23 Décembre 2019

Had a wonderful time at the best Western Premier in Harrisburg. Was there for a family gathering/holiday party. Staff was wonderful... both at the front desk and in our party room. The rooms are very comfortable. The central lobby is wonderful for gathering and was decorated beautifully for Christmas.

"Traveling is Tough!"
540jeaninet, 20 Décembre 2019

Traveling for work is tough, being away from home and family. This Fantastic Facility, made traveling very comfortable! Friendly Staff , Beautiful Facility, and they give you all the comforts of home! The Location is excellent!

"Large Group Stay"
Kara B, 18 Décembre 2019

We had apx 50 football players and their families in this group outing and the hotel was beyond accommodating and it was a wonderful stay for everyone. I would stay at this hotel any time, we plan to return to the hotel in upcoming months to visit family.

"Great service"
drhuff2017, 12 Décembre 2019

I have been staying at this motel for the past 13 years for the Christmas craft show. Everyone has always been so friendly and helpful. We even got a room upgrade one year. They will do everything to make your stay a wonderful experience.

"Good clean hotel"
check06, 12 Décembre 2019

Used as a stopping off point on the way to New York. Good clean hotel with plnety of parking outside. There was an Irish themed bar/resturant adjacent to the hotel that did an excellent breakfast and evening meal with good beer and an excellent atmosphere. Would stay here again if I was in the area, and great value for money at around £75

"Excellent all around!!"
bobhV1644SF, 09 Décembre 2019

Stayed here for 7 nights and everything was great! Service and accommodations were excellent. Attached Irish pub and grill had excellent food and service. Will be back! Great location and excellent staff!

"Don't stay here"
917kevini, 02 Décembre 2019

My son got locked in the bathroom for an hour as the lock was on the wrong side of the door, When the incident was reported to the manager of the hotel he did not seem to care and in fact gave me the impression that he thought i was lying. I have never had a bad experience such as this at a hotel.

"O reillys"
Marybobb1234, 30 Novembre 2019

Watched guest in front of me attack the hostess elka and was very rude. The hostesa handled the situation very well and professional. She was great! She really handled the situation with grace and poise.

"Great hotel"
kgeer19, 25 Novembre 2019

Very nice hotel with lounge that offers good food and great beer selection. There is a pool available for families, a decent gym, and they enforce a quiet time beginning at 10 pm, which is nice for business travelers

"Convenient"
plazb, 24 Novembre 2019

Overall, we had an okay stay at this property. The location is nice as it is easy access from the highway. That said, there are not a ton of options for food nearby and the on-site restaurant is mediocre. The staff were excellent and the check-in and out process was easy. Our room was huge with updated furniture and a very nice bathroom. That said, our bathroom was not stocked with any soap and the sofa in our room was covered in cat or dog hair and the carpet did not appear to have been cleaned in some time. We were there for a quick night stay so we chose not to complain as we just wanted to sleep.

"Fantastic experience!"
Extraordinary452611, 20 Novembre 2019

Wonderful people make this hotel THE place to stay in Harrisburg. General manager sets the tone for a culture that caters to business travelers. Meeting space for large group is ideal. Absolutely fantastic, thank you.

"PA Psychostimulant"
williamsjk2019, 20 Novembre 2019

I got to the hotel late at night. I was tired and just wante to get to my roo. They had me checked in in less than 10 minutes, they were polite and frriendly. My room was neat and clean. I had no problems

"Great Stay"
Buehla, 19 Novembre 2019

Staff members went out of their way to make my family feel comfortable and welcomed. Just amazing!!! Beverages in the lobby are great! Hotel and rooms are nicely apportioned. Good location. Enjoyable stay.

"Beautiful property and amazing staff"
LuvMy3LuvBugs, 16 Novembre 2019

Rooms were extremely clean and updated. Lobby is gorgeous, but most of all the members of the staff from the front desk, caterers, waitresses, maintenance, and housekeepers went out of there way to make you feel welcomed at their property. The staff made a lasting impression.

"Amazing hotel "
M8331HFmeganc, 13 Novembre 2019

We love this hotel. We like to stay here on our drive from Ontario to Baltimore to catch our cruise. Entryway is beautiful, indoor pool is such a nice layout. Staff is amazing. Rooms are always clean. Coffee and fruit infused water always available in the lobby! We definitely be back again

"Wonderful Service"
TiffanyLynnee, 08 Novembre 2019

Clean, affordable, wonderful service! We used the business center, which is open 24-7, and printed some needed documents for our flight. We also used the shuttle service which was beyond wonderful! Our daughter got sick in the lobby right before we left and they were so kind about it! The shuttle driver was great!! He helped us load and unload all 7 of our huge bags and a dog crate. So thankful this hotel is pet friendly and offered the free shuttle!

"Nice place"
toddkharding, 08 Novembre 2019

We stayed while participating in a baseball tournament in Hershey. The pool is huge and the team and siblings enjoyed playing there. Lots of room for everyone. Nice pool deck, too. The arcade was fun as well. The rooms were large and comfortable. A little noisy on the interstate side with traffic. Beds were good. We did have a problem with our TV that was never resolved. Missed watching a post-season baseball game. The lobby is a great place to socialize. Do carry out from the onsite restaurant and eat in the lobby. A great time and would definitely return.

"Good stopover hotel."
Karen A, 07 Novembre 2019

We weren't there long. The pool was lovely. No safe in the room. No breakfast included. Coffee available in the morning. Received 10% off our meal in the Irish pub. Food was good. Close to Hershey. Price was good.

"Lovely, comfortable property"
CreveCoeurMo, 07 Novembre 2019

The room was great-clean and comfortable. There is a good restaurant on premises. There were lots of carts to bring the luggage in. We wanted to go to the Civil War Museum and we were a 10 minutes away using neighborhood streets. I look forward to staying there again.

"the best place to stay in that area"
imsanjpa, 06 Novembre 2019

first off the staff is the best in the world. they bend over backwards to make sure you stay is the best ever. I requested a room close to the main lobby and they did so. The pool was just the rite temp. for me, and I had the whole pool to myself. If you are haveing an affare see Meggan W ,she is the very best at what she does

"Beautiful lobby"
gerbear828, 06 Novembre 2019

Very clean and lovely room. Restaurant/Bar was very nice. Food was excellent. We were there for a Military reunion and were disappointed in the service for our hospitality room. We were promised ice and containers for our drinks. The containers were never supplied.

"BED BUGS!!! BEWARE!!!"
TrulyHonestReviewer1, 30 Octobre 2019

Me and my daughters were attacked by bedbugs. This was reported to the hotels management and I've yet to receive a response to my numerous emails and phone calls. This hotel was filthy and a total rip off. I'm my personal opinion, only a fool that likes bugs and filth and weird smells would stay here.

"Excellent for Events!"
Carissa J, 28 Octobre 2019

I stayed at this hotel for 3 night and worked at the PAC-TE educator conference in October 2019. I would highly recommend hosting any event here (i'm now considering having my wedding reception here!) The staff are SO sweet and accommodating. The food was great, and as a vegetarian I was especially impressed with the vegetarian meals. Vegetarian meals are often just okay at conferences, but these were delicious. The lobby is beautiful, there is free water and coffee set up in the lobby, and the pool is stunning and warm.There is a fitness center and some games. There is parking on site and a restaurant. The rooms were clean and large and there was a candy bar and handwritten note on my bed when I came in the room! I will say that I thought the beds and sheets could have been more comfy. Overall this is a beautiful place with incredible staff! I was very happy with my stay here and would 110% recommend it for a conference or event.

"Fantastic Conference Center & Banquet"
Mary W, 26 Octobre 2019

From start to finish the BWP in Harrisburg was exceptional. The facility was fantastic & encouraged networking and collaboration. The banquet facility and staff were the best I've worked with. They were extremely responsive to our needs and timely with support. And, the pool, was just the right way for me to unwind and get some exercise!

"Hands Down the BEST Staff"
hollyklock, 25 Octobre 2019

I recently stayed at the Best Western Premier and was involved with a PA educators conference at this location. The staff was proactive and attentive. Due to the conference schedule, they were constantly changing over rooms for different events with efficiency and clear communication. The overall culture of the staff was dynamic! Wayne was very helpful with technology support as needed. Don checked in with the registration desk often to ensure any of our needs were met. Derrick facilitated the room changes with ease. The full staff, from check-in to dinner and lunch service was personable, friendly, and genuine. Thank you, again for all of your hard work and dedication!

"Excellent Conference Facilities & The Staff is Amazing!"
JAlwine11, 22 Octobre 2019

I helped to organize an HR Conference at the hotel for 200 people. The facilities and staff were amazing! The hotel is beautiful, Liz the event planner was amazing, Don the equipment and facilities staff was extremely helpful and Vincent with catering was fabulous. This is a great hotel for business events and the staff is wonderful to work with!

"A Diamond in the Rough"
David_Ba928, 22 Octobre 2019

The Best Western Premier in Harrisburg is a well-run hotel with clean rooms and strong meeting facilities. The staff is well-trained and incredibly friendly and helpful. The rooms are large with nice amenities and comfortable beds. The nightly rates are priced less than other chain hotels in the area. Don't let this fool you. This hotel holds up as nice or nicer than its competitors.

"Highly Recommended!"
Stacey A, 21 Octobre 2019

We had a great experience at this hotel from the moment we checked in until the time we left. Very attractive property with a restaurant (pub) opened for breakfast, lunch, and dinner. Breakfast is not included but you do get $4 off the buffet. You can also order off the menu. The location is close to the interstate so convenient when traveling. Our room (2 Queens) was very large and seemed to be recently updated. The lobby is very impressive as you can see in the photos. We will return to this hotel without hesitation.

"Beautiful hotel comfortable rooms Good service"
Elizabeth C, 20 Octobre 2019

I had planned to stay just one night but extended it to another (and would have extended longer if I had the time). The staff was very friendly and helpful. The hotel itself was beautiful. The rooms were very comfortable and nicely laid out. Everything was top notch.

"Great Experience"
Fiore315, 16 Octobre 2019

Stayed with my husband and 2 young sons for a long weekend. Based on other reviews we asked for a quiet room away from the highway. Our room was on the interior, facing the pool. It was a little loud the first night but only until about 9:00 after which all the kids went to bed and there was no noise the rest of our stay. If you're staying when school is out you may want to consider a room away from the pool as I can imagine it gets pretty loud. Everyone we encountered at the hotel was very friendly and accommodating. No issues at all. The breakfast in O'Reilly's was decent and reasonably priced. There were a lot of choices and we did not have to wait to be seated ever. There was coffee/tea/water provided in the lobby 24 hours a day but in the evenings the coffee was pretty cold. I'm an evening coffee drinker so this was a little disappointing but we made do. The pool was very nice and was kept pretty warm. The day we used it we had the whole place to ourselves. Showers were hot and the water pressure strong. The beds were on the firm side, but I like that, and the pillows were very comfortable. Overall it was a great stay and I'd definitely stay here again.

"Satisfied guest"
amil4d, 07 Octobre 2019

I found the staff to be very friendly and helpful. I would appreciate more plant based items on your menu. The environment was clean and enjoyable. The rooms were comfortable and I will continue to stay at Best Western .

"Horrible Customer service!!"
yasmar01, 03 Octobre 2019

I am left speechless after my telephone interaction with the front desk manager, Michael. I have stayed at this exact hotel many years (back when Steve at the front desk was a shuttle driver!) He's why we came back initially! After calling to book a stay using the advertised Great American Outdoor Show (GAOS) rate of $109.95 a night I am disgusted. The woman I spoke to at first told me I need to stay at least 6 nights to get that rate. I said I have been staying there for many years and I have never stayed more than 3-4 nights and have always paid the GAOS rate. She was unaware of any changes and transferred me to Micheal, the supervisor at the time of my phone call. Michael informed me the same, when I tried to explain to him that I've stayed at this hotel for a least 4 years in a row and have always gotten that rate his response was, "Looks like you're not getting it this year." In a very arrogant tone. I said I have left many highly rated reviews on TripAdvisor for this hotel due to my past satisfaction in which his response was, "Have a nice day." He then hung up on me. I called back from the same number twice to get no answer. I called a 3rd time from a blocked number and Michael answered on the first ring. At this point I asked to speak to the Hotel Manager who he informed me was Peter. I left Peter a very detailed message and do hope Peter has a recorded phone call as Michael might be in the wrong profession. I did report my interactions with GAOS as well! It's sad that my hotel loyalty means nothing to this hotel.

"my stay at the hotel"
591deanm, 02 Octobre 2019

This is a excellent place to stay. They will treat you very well. The hospitality is unreal they always make sure everything great. The food was very good and service was also very good . I used the work out facility and was very clean and they also had towels to use and wipes to clean the machines.

"My stay"
walkermena, 02 Octobre 2019

My husband and i went to hershey for the weekend. Our stay was very nice the staff was great, room was really nice and clean i would highly recommend this hotel to anyone if u ever come in this direction.

"Repeat Guest"
Explore03210905102, 30 Septembre 2019

I have always enjoyed staying at this hotel over the past 6 years. This was the first year we ran into the hotel being dog friendly. This is good for a few, but not for this gal, especially when the animal is barking in the early morning hours and owners only yell and don't attend to their pet's needs. I understand service dogs, but they have certificates of being service dogs. I don't like staying in a Kennel, I like staying in a hotel room.

"Great Experiance"
philly199, 26 Septembre 2019

We found this hotel by accident last spring. Our normal hotel was being renovated and we were not able to hold our bi monthly meeting there. The Central Hotel was able to accommodate our needs on a very short notice. The sales office has worked with us to accommodate our groups needs from hotel rooms to extension cords. EVERY member of the staff from the front desk to the food servers are personable, helpful and accommodating. Very positive experience and we will continue to use this venue for meeting in Harrisburg. Also a very good value and competitive pricing. Very clean hotel rooms and meeting rooms.

"Good Place to stay"
Ralph S, 24 Septembre 2019

Well located for access to both Harrisburg and Hershey. Easy freeway access. Nice rooms and friendly, helpful staff. Good breakfast. Convenient parking. I would definitely stay at this property in the future.

"Couldn't sleep one night"
fadiakawar, 23 Septembre 2019

Loud party outside the room after checking in, after clearly needing rest. No warning. Checked out immediately. Was told the pool was unavailable; turns out, unavailable meant a party going until 1 am. Disastrous stay.

"Wonderful Visit"
Cowntowngrl, 21 Septembre 2019

The staff of this hotel is great. We were in the area visiting a friend (who booked the room) and when we arrived the front desk told us our reservation was for a different night. The desk person quickly got a manager involved and our reservation was changed without a hassle. This hotel is located right off the highway, but noise was never an issue. There were confrences both days we were there, so the parking lot was a little crowed. The room and restroom were clean and a good size.

"Excellent Hotel"
M D, 20 Septembre 2019

The Best Western Premier is a lovely hotel located a few minutes from downtown Harrisburg. The staff and rooms are great. I stay here for business a few times a month. It makes for a comfortable “second home”.

"Excellent service above and beyond"
pattid668, 20 Septembre 2019

I was attending a conference on September 19 and when I went to leave my car would not start. Courtney contacted Mike Dickey the food & beverage manager and he contacted AAA for me. They helped me through a stressful expreience and waited until my car was fixed. That is going above and beyond.

"Nice"
travelingcarmine, 19 Septembre 2019

Great location right off Route 81 & 83. Close to places in Harrisburg and Hershey to visit. Very easy property to navigate for various meetings and meeting rooms. Nice bar/restaurant with outdoor seating.

"Definitely Surprised...oh my..."
Brandon M, 18 Septembre 2019

There's nothing like waking up and deciding to embark on an impromptu road trip. I passed through Harrisburg one day and always wanted to visit. My wife and I loaded the car and booked this Best Western via Hotels.com. Upon arriving, I was immediately surprised by how nice the outside appearance was. The large parking lot seemed to be big enough for a stadium. There was plenty of parking to go around. The entrance of the hotel was grand. A large overhand shielded me from the sun as I walked inside with our bags. A kind lady greeted me at the front desk. She promptly gave us our room and we made our way to the room. I booked a King but due to over capacity they gave us double queens. No big deal. I received a text message from the hotel moments after I crossed the threshold. It was a live person checking to see how things were. That was a pleasant touch. Our room was very clean. It had everything you'd come to expect from a standard chain hotel. I didn't anything out of the norm and was quite pleased with the set up. Our beds were soft and had an adjustable softness thing-a-ma-jig, which made sleeping great. Overall I thought it was a decent place to stay. I would definitely stay here again. I'd avoid the breakfast at the pub connected to the hotel. Now I do recommend the pizza buffet at the shopping center next to the hotel, called Infernitos. It's worth a try. If you're looking for a great hotel in the area that's relatively cheap, this is the hotel for you.

"Patrice"
pattif506, 16 Septembre 2019

Just enjoyed a delicious meal in O'Reilly's Tap Room and Kitchen. I would usually not recommend a hotel's restaurant, but this one is the exception. I experienced outstanding food and great service; everyone from the hostess to the wait staff were pleasant and helpful. Our room was well prepared for hotel guests and the Front Desk staff were eager to help. The staff passing by in the hallway all said hello with a smile. Happy to recommend this hotel to future guests.

"As Good As It Gets!"
AHappyTraveler52, 12 Septembre 2019

From the attractive lobby, to the warm welcome by Steve at the front desk, and at every step throughout the rest of our stay, we were quite satisfied. Our room was quiet, clean, comfortable and attractively decorated. Traveling with our dog, it was easy to step out of a side door on our corridor to the nearby designated pet walking area. Our favorite restaurant in the area, Harvest Grill, is just a few minutes drive away and also allows dogs (on their patio) so our overnight stop was as good as it gets!

"What an older hotel (and restaurant) should be!"
Louis59, 11 Septembre 2019

I stayed at the BW Premier Central Hotel for the first time, on a business trip through Harrisburg and what a treat! This hotel gets it. What's to like? Super friendly staff; spotlessly clean in the public areas, restaurant, and my room; comfortable bed; quiet and adequate AC; huge HTDV; microwave and refrigerator in my room; fast WiFi. I enjoyed dinner in O'Reilly's and see now why it has such great reviews. My server was attentive, the ambiance was just perfect (not too loud, good lighting, clean), and the 1/2 roasted chicken dinner was scrumptious. I can't say enough about this hotel. It's my new favorite in Harrisburg and I will definitely be back!

"Above Average"
pksaha07, 10 Septembre 2019

Unique layout of hotel and nice decorations on the property. Employees are courteous and overall experience was positive. The room I was in needed some attention as there were signs of peeling wallpaper and loose ceiling moldings. Also, the bathtub seemed dated. The pool is maintained adequately.

"Great BW"
pugloverinyakima, 07 Septembre 2019

This is a beautiful hotel with super friendly and professional staff. Our room was clean and beds super comfortable. There is a restaurant in house and we enjoyed the happy hour beverages and food. The only downside was there is no continental breakfast and although pet friendly, charged a $30 pet fee. For the price, at least breakfast should be included.

"Great Experience - too short"
bensonm176, 03 Septembre 2019

We only stayed here one night, but we had a great time. Queens size bed. We got the rooms on Priceline. We have stayed here for last several trips to Hersheypark. I didn't know they have discounted tickets to Hershey Park. I have always gone to Giant Supermarket for the tickets. This last time, we went to AAA, but we had to make a trip to get it.

"Very Nice"
stevenmZ1703UK, 03 Septembre 2019

Very nice place. We stayed in double queen bed room with 5 people. Me the wife and our three kids.Enough room for everyone. Nice pool area and game room to keep kids busy. Didn't check out till 12 noon so that gave us time to sleep in.

"Overpriced and not close to Hershey as advertised"
Maria D, 03 Septembre 2019

They need to let people know they are about 13 miles from Hershey instead of advertising differently. Overpriced and front desk staff not willing to help. Seemed as though it was a bother to check in. Would rather pay a little extra and actually stay closer to Hershey

"LOVE this hotel!"
Travel50574452472, 03 Septembre 2019

I love the ambiance, cleanliness and hospitality of the hotel staff. Rooms are always clean. Pool area is indoor with a feel of being outdoors. The pool is also temp controlled. Just minutes away from the theme parks and a walk away from a plethora of stores, shops and restaurants. Oh, and the price you get all this for it amazing! I always stay here whenever in Hershey and has not been disappointed thus far!

"The Best, Best Western "
Mike D, 01 Septembre 2019

Stayed for 2 nights in a 2 Queen Room with our 2 Kids. Room was spotless and on the 3rd floor with an inside view overlooking the pool. The hotel staff were very friendly. Pool was nice and we also really enjoyed eating dinner and breakfast at O'Reilly's, the attached Irish Pub. Location was great, about 15-20 minutes drive from Hershey Park. We will definitely return to this hotel if in the Harrisburg / Hershey Area.

"Mixed review"
86_beans, 27 Août 2019

We were in Harrisburg for two nights. The city itself and nearby attractions were pretty great (well worth a visit). The hotel review is mixed however. The hotel is a former Sheraton (I think) and the lobby is pretty cool. There is a pool, gym, games room and restaurant. The hotel is a 10 min drive from the CBD. The room was nice enough however we were located facing I-83 and got truck noise all night. Ear plugs were partially helpful. The bed was comfortable. The room was unfortunately just very noisy. Some of the front desk staff were unfortunately quite dismissive when informed of an issue with a wifi outage (which lasted more than 14 hours). Some more understanding and kindness from the front desk would have been much appreciated when a guest has a genuine problem to report. I would still consider the hotel for future stays, but I would ask for a room not facing the Interstate and hope that next time the front desk staff were more helpful and kind when responding to reasonable guest issues.

"Work Conference location"
newbieacres, 26 Août 2019

Staff was wonderful, rooms were spacious and clean. We had a work conference in the hotel during our stay which made it convenient for our company. We would recommend this hotel for the future. It is also located near many different stores, restaurants, and venues.

"Go somewhere else"
katshot, 25 Août 2019

Can't remember the last time I stayed at a Best Western but if this is supposed to be one of their better properties, I'm not impressed. Our king bed room was very poorly done. Crown moldings and wallpaper looked like a kid installed them. Bathroom door super squeaky and the TV service was terrible. Looked like satellite on a stormy day but it was clear weather. Drinks in the bar had us sticking to beer and iced tea. The A/C in the lobby and lounge were set to hang meat!

"Aiming to Please!"
fourkeeps, 22 Août 2019

We use this facility for our corporate meetings. The staff is always willing to accommodate last minute needs. They are courteous, professional and are very helpful. We have utilized them many many times, and it is always the same! Victor and his food staff are amazing. Derek and his set up team are equally amazing. Thanks to all for another great experience.

"GREAT HOTEL away from crowds and high prices of Hershey"
Patricia B, 22 Août 2019

stayed 2 nites..... price very reasonable, great big indoor heated pool that was very very clean, hotel had a deal with restaurant (O'Reillys) for breakfast buffet ,and lunch and dinner... very good food... discounted Hershey tickets...only 20 minutes for Hershey but well worth it!!!!!!!!!!

"Exceptional Service "
Tammy K, 22 Août 2019

We arrived at 1 AM and were greeted with a smile and helpful service. They went out of their way to accommodate us. Our room was exceptionally clean and I noticed the hallway carpets were very clean as well. The whole atmosphere is updated and pleasant. The room was spacious and the bed was comfortable.

"Nothing to applaud, nothing to complain about "
353starj, 20 Août 2019

I've stayed at this hotel numerous times for work. The rooms are decent, not what I deem premier. The staff are ok, it would be nice if the courtesy van would take guests to restaurants in the area (at least 3-5 miles). The pub connected is pretty good, I've arrived late and needed to eat.

"Courteous and helpful staff"
bethbo60, 19 Août 2019

Very courteous and helpful staff. Check in and out were very fast. Mattresses not too comfortable. Not too far from Hershey Park which was nice. The pool area was clean and comfortable. Would stay here again. Good value.

"Very nice hotel for a family."
lpp4876, 14 Août 2019

Staff was very pleasant, rooms and hotel were very clean. Good amenities, nice pool and fitness area. Service in restaurant was a bit slow from what I am used to. Good restaurants in area ( we did not eat at any chain places. Did our own internet search).

"Double Charge"
Passenger283536, 12 Août 2019

The hotel was nice, restaurant was okay. Staff at hotel and restaurant was nice. My big problem with my stay was I paid cash for my stay upon checking in. I gave the desk clerk my credit card for incidental charges which should have been $25 per day for a total of $75. But what happen was my card got charged another $650.32!!! It took several hours of me contacting my bank, the hotel contacting their merchant before we settled on the hotel refunding me my cash and me authorizing them to take the credit card charge. This was after I was told there was nothing anyone could do and I was going to have to wait until the charge settled and then I could disputed with my bank. They gave my party of five a free breakfast!

"Dog Friendly Hotel & Convenient Location"
Beau040715, 12 Août 2019

Dog friendly hotel! Our Airedale & Welsh Terrier enjoyed it. Conveniently located off I-81/83... nicely appointed rooms. Ask for room not facing highway! Large field/lawn adjacent to parking lot to exercise pets... poop stations. Full service hotel with restaurant, room service, and emnities include indoor pool, exercise equipment, etc.

"Nice stay"
travelingmom1981, 12 Août 2019

This was a great hotel. Free water, coffee and tea all day. There was free popcorn and 50 cent ice cream in the lobby as well. When we called to ask for more towels or blankets they responded quickly. My only complaint was they didnt clean our room until after 330. We had already returned so we didnt have the room cleaned. Overall great experience. I would definitely stay there again

"Nice room, decent lobby coffee, friendly desk staff "
travelwithtwointow, 11 Août 2019

The king room was well appointed & the complimentary lobby coffee was surprisingly good for hotel coffee. There was a significant amount of highway noise in the room, and the doors aren't particularly soundproof, but otherwise this was a perfectly pleasant overnight.

"Wonderful Accommodations"
50colleenw, 06 Août 2019

My husband and I booked a room here because we were in town for the Mecum Car Auction. We loved the lobby, it was very inviting. The room was super clean and the bed was comfy. We also had drinks at the bar and the wait staff was very attentive. Would definitely stay here again!

"Excellent place to stay"
BobZ1234, 06 Août 2019

Great experience staying in one of the nicest hotels in the Harrisburg/Hershey area. Manager made us feel list vip guests on first visit. Had an issue with reservation & received a call back to straighten out the matter. Even got a Hershey bar at checkin. Hotel restaurant was amazing. Great stay throughout, hope to return soon.

"Perfect for family trip to Herseypark"
GBSJohn, 05 Août 2019

We've stayed here annually for our family trips to Hersheypark. Yes, there are a ton of hotels in Hershey that are closer, but at double the cost. It's only a 12 minute easy drive to the park and frankly at the end of the day it's a nice buffer before trying to get oversugared kids to bed LoL! The hotel is always clean with a great lobby space and nice rooms. I appreciate the refrigerator and microwave in the room, and the beds are comfortable. We always spend time at the indoor pool, which is large and has plenty of seating and tables. The workout facility is modern and clean. The restaurant is actually an Irish pub style place and the food is better than many hotel restaurants. Mostly we take advantage of the breakfast buffet once per trip, which is really affordable for my family if 5. Most importantly, I do book this place because of the fair rate, but my wife is happy and doesn't think I'm being cheap. She loves it here too, and she's a tough critic!

"At Mecum"
acracchiolo, 04 Août 2019

Had an issue with the internet not working, room was a little noisy buy tolerable. Restaurant was super convenient. Service was Great. I slept comfortably, which was surprising, beds were very comfortable

"Beautiful hotel with amazing staff"
Chr1s-I, 31 Juillet 2019

As you walk into the hotel the lobby is gorgeous especially at night. Eveyone i dealt with at the front desk was super friendly and funny. I wish I got to enjoy the included restaurant but our agenda took up most of the daytime. As for the room it was clean and comfortable, carpets and wallpaper seemed outdated but I'm not complaining. If I'm ever in the area again there is no doubt I'll be staying here. Also, if your planning a trip to the park they offer $40 tickets at the front desk which is a very good deal. Thank you to the staff for being so helpful, they are the reason I'll be returning to this hotel.

"Our go to hotel when we're in Hershey"
ccalderon24, 29 Juillet 2019

We take an annual trip with friends to Hershey every year and this is our go to hotel. Staff is great and rooms are large and clean. Some rooms open up right to the pool which is a nice for those traveling with kids. The doors have an alarm for those concerned about kids heading to the pool on their own. There is coffee and water in the large lobby area and O'Neill's is great for breakfast and dinner before or after the park. This year was busier than usual because of some local area baseball tournaments. Don't get me wrong, my kids do travel sport too but with the large number of kids, the pool was packed and there were groups of young boys running around that hotel unsupervised. Overall, still a great time and would stay again next year.

"Great hotel!"
Lydia H, 29 Juillet 2019

Family friendly, clean rooms and great staff! We couldn't have asked for a better experience. The onsite bar/restaurant was a huge plus and we really enjoyed the pool! The complimentary popcorn and 50 cent ice cream in the lobby was a bonus for our daughter as well!

"Best Western Premier"
jforsyth2019, 29 Juillet 2019

My first stay at this particular hotel and I was very pleased. Lovely meeting spaces, attentive staff, comfortably appointed rooms, the conference food was good, some meals more than others, but the service staff was phenomenal.

"Made conference vene better"
tiantre, 29 Juillet 2019

I was in town for a conference and had never stayed at a Best Western. This hotel was beautiful - and the staff were extremely friendly and helpful. I will definitely stay here again. Quiet hallways so you could actually sleep at night and a great breakfast buffet for a reasonable price.

"I'm going to say 3.5"
jburle553720, 25 Juillet 2019

Pros: The hotel was convenient and clean, there was a coffee maker, small fridge and safe in the room, had a pool/small arcade room for kids Cons: had issues with fire alarm battery upon entry, air conditioner on the fritz so we had to move to a new room, first bed was average but second bed was terrible, double queen room was small for 4..better suited to 1 or 2 guests, some upkeep needed in bathroom

"Great hotel for families visiting Hershey!"
LisaLA24, 25 Juillet 2019

I specifically booked this hotel after receiving a recommendation from a friend mostly since they had a very affordable suite for my family of four. The hotel is about a 15 minutes drive from Hershey and very convenient to Harrisburg. Upon entering the hotel we were surprised to find a "happy hour" of popcorn and ice cream in the lobby and we received hershey bars when we checked in. The pool is great - very warm, but this was a really nice thing to have at end of day after a hot day at Hershey. The rooms were spacious and overlooked the pool. As for the 3rd floor if you prefer not t have 1st floor access to the pool. A large sized refrigerator for our drinks was helpful, with two counter tops and sinks for all of our stuff. Both rooms had tvs and the kids' room had no windows which made it very dark. We brought a nightlight for this reason. Still they did not sleep in. :) The rooms could use some updating (cracks on the ceiling, stains on some of the walls, etc) but we felt that it was secure and clean. We ate breakfast at O'Reilly's which my daughter loved since she had the buffet and tried EVERYTHING. I found it to be typical hotel breakfast fare. We also had two dinners at the restaurant which were great. The restaurant staff was very accommodating and helpful and made great recommendations (get the smoked chicken or the wings!). This hotel is close to a grocery store (Giant) and some chain restaurants (Texas Steak House, Dunkin, McDonalds, etc) so convenience factor was high. All in all a great experience. If we ever head back to Hershey we will definitely stay here.

"Nice hotel BUT"
Lisa C, 25 Juillet 2019

We had a room on the second floor and they may as well have put our beds on the highway! So loud! Been on holiday in the US for 3 weeks now and that 1 night would've been the worst sleep we have ever had! Near on $300 AUD a night I expected better!

"Nice hotel and decent value for the location, but a bit annoying"
thepoto, 24 Juillet 2019

Stayed here July of 2019 on a visit to Hersheypark. This is one of the nicer hotels in the area that doesn't cost an arm and a leg. The hotel is decent and the room itself is nice but there were several things that just irritated us throughout our stay. The A/C unit above ours would just drip onto our A/C unit and the dripping sound was quite loud and annoying (and constant throughout our stay). The hallway and bathroom doors would also get "stuck" and be very difficult to open and close. Finally, a couple of the outlets by the bed we hoped to use to charge electronics were controlled by the light switch by the front door, which also controlled the big light by the front door. If we wanted to charge anything using those outlets, the light also had to be gone meaning we couldn't charge overnight. Overall, the hotel, room, and price are nice enough but it was also irritating enough that I'm not sure I would return.

"Loved our stay"
ginabeena614, 22 Juillet 2019

We love staying at this hotel for our yearly hershey trip, its only a 20 minute drive. The family suite is perfect for our family of 6, plenty of room. The beds are comfortable and we just ordered the pillows when we got home. The room has a refrigerator and microwave, coffee machine. Our room had a door that lead to the pool area, which was great. My kids love the flavored water, popcorn and ice cream (and coffee too) in the lobby. We cant wait to come back!

"Great hotel!"
83manuele, 19 Juillet 2019

Very clean and welcoming hotel. Very quiet hotel after 10 pm. The pool was clean and warm. We went to the restaurant for breakfast and dinner. The meals were large and well worth the money (my husband and I shared some meals). Strongly recommend

"Pricey for middle range property."
joeisle17, 18 Juillet 2019

First impression on outside appearance is excellent. Check in was easy and very friendly. During summer months they are usually booked at 98% because of Hershey Park. As a conference center they do very well booking events and meetings. Property is well kept but it is an older hotel. Hotels in this chain usually provide free breakfast - this one does not. They give you a $4 credit for hot buffet (normal price is $15).

"Beat hotel yet"
Matt4423, 18 Juillet 2019

From start to finish the staff went above and beyond for us. We were there to visit Hershey Park. The hotel had something for everyone. Food at the bar was great. Kid friendly with popcorn and ice cream and this is not a hotel that charges for everything this is a hotel that puts guests and their families first

"The best hotel in the Harrisburg area "
NumberOneReviewer, 16 Juillet 2019

This was my 12th stay at this hotel and it was great as always. We got great service from everyone here. We got a nice room at a reasonable price. The hotel itself has some great amenities (pool, restaurant, computers). There are a lot of hotels in the Harrisburg area, but this is the only one I ever stay at. I will definitely be back

"Great Hotel"
Socko46, 13 Juillet 2019

The hotel and it's staff are very accommodating. Pool area is large with key card entrance only which I find is a nice security feature . The restaurant/bar was great and the breakfast buffet was delicious. The servers were attentive and caring . The hotel is reasonably close to Hershey park and the outlets

"Great Service. Great Value"
Joseph R, 11 Juillet 2019

My daughter and I have stayed at this hotel on each of our trips to Hershey over the past 4-5 years. They go out of their way to make everything great for you. We love the pop corn and ice cream in the lobby and the indoor pool is fabulous. I've used the exercise bikes in the fitness center and they worked just fine for me.

"11th Airborne reunion "
Scenic201367, 11 Juillet 2019

We were visiting Pennsylvania from all over the US for the 11th Army Airborne division reunion. Our stay from beginning to end was unmatchable. Everyone from the front desk to the cleaning staff were friendly and helpful. It felt as though the entire team was committed to providing us with a wonderful stay. The rooms were spacious and clean and the beds were comfortable. We were provided with Hospitality room for our group and it had any and all amenities we could have wished for. The location is perfect for any sightseeing and the staff provided plenty of information about local points of interest. The restaurant is a must try! The good was delicious and the portions were HUGE!

"Excellent hotel in Harrisburg"
dukestravels, 09 Juillet 2019

If you're making the trip to Harrisburg, this is a great place to stay. Whether for an event or for visiting Hershey Park with the kids, this has what you're looking for in a hotel. Very spacious rooms with suites available for bigger groups. Indoor pool for the kids and a really nice restaurant that is family friendly in terms of price and atmosphere. The front desk staff was super helpful in terms of local places to check out.

"Great experience!"
zackjack1836, 08 Juillet 2019

Great experience from check-in to check-out. Pleasant staff, very clean rooms and lobby, great options for breakfast and fast check out. Would definitely recommend to friends and family. Will be back again soon!

"Clean comfortable hotel"
kellianne1030, 08 Juillet 2019

We had a great stay. The room needed some updating but it was very clean and comfortable. The indoor pool was enjoyable for the kids, but on Saturday afternoon there were not enough chairs to sit. This hotel is about a 20 min drive to Hersheypark. O'Reillys has great food and happy hour specials and hotel guests get discounts. The staff at the front desk were very nice. We would stay here again.

"Surprisingly nice with very good food!"
bradl336, 27 Juin 2019

Here for a conference. Room was nice with more amenities than expected. Food was much better than anticipated. Had buffet meals and all were good but dinner was excellent with tender beef, tasty ham, and chicken and fish choices. Appetizers were very good - scallops, meatballs, and cheese plates with veggies. Irish pub had great ala carte food. Probably the nicest Best Western I have ever had the pleasure of staying in.

"Very clean and close to Hershey Park"
brittdubs88, 25 Juin 2019

I stayed here with my husband, two small children, and family dog recently on a vacation to Hershey Park. Hotel is very clean, staff is extremely friendly and helpful, and parking is plentiful. They're located about 15min or so from Hershey Park and we found it to be just the right distance. Indoor pool was a great bonus as well as the game room. Hotel doesn't offer a free breakfast, but attached restaurant does service breakfast buffet style (with discount for hotel guests) and a la carte options.

"Clean Room, Friendly Staff, Overall great stay!"
Tammy F, 21 Juin 2019

The room was extremely clean. The food at the restaurant was really good. My son LOVED the pool which was really clean. The bed wasn't bad. Location was close to Hershey Park approximately 15-20 minutes away. Overall Great Stay!

"We had our 60th high school class reunion in one of their conference rooms"
NewTripoli, 20 Juin 2019

From start to finish the staff was excellent to work with. They could not do enough for you. Picking the venue, making all of the arrangements over a period of months, setting up the room for our affair was all a breeze with the help of the staff. The buffet was delicious and was presented in a very appetizing manner. I would highly recommend Best Western Premier as they certainly live up to their name....Premier.

"Overnight work related"
Tammy W, 16 Juin 2019

Our room lil noisy heard traffic . Overall clean, no bugs, rooms nice, comfy beds. Mini fridge TV iron hair dryer. Outlet in table lamp didn't work but plenty other plugs to use. Check on and out was efficient. Lobby was beautiful. My favorite part and cucumber infused water available.... nice touch and tasty

"Nice for the price"
lorettan894, 16 Juin 2019

I have never been disappointed with a Best Western and this was no exception. Excellent service and staff. Would definitely stay again. Loved the fact that they accepted pets and also treated them as family

"Can hear everything from lobby even from the 3rd floor. Bring earplugs!"
Kthj, 15 Juin 2019

Room has a window to the atrium not a window to outside. Terrible noise don't expect to sleep unless you have earplugs. Rooms that overlook the indoor pool even on the third floor spell like chlorine. If staying here request to have a room with a window to the outside. Terribly laid out hotel

"Not sure why..."
joshandhelen, 08 Juin 2019

...but people love this hotel. Yes, it's nice. Yes, the staff was great. Yes, the conference space was perfect. Yes, the meals were fine. I would stay again. Overall I have no complaints about this hotel. The room was clean and comfortable. The bathroom was small but was updated and the shower was really nice. As another reviewer commented there was lots of hot water and the shower head was strong, large with lots of streams, and not one of those weird skinny hard jets. However, I can't quite put my finger on it, but though modern it was old. The nightstands by the bed were old. The ceilings were low, and the window small. But the decor was fresh. The tv was huge! But it seemed, mismatched I guess. Is that enough to make me not like it. No. But enough to not give it the highest rating. I never went to the pool and was happy I had a room overlooking the parking lot so I had natural light. But the traffic on 83 is loud at times, so I wouldn't recommend it for light sleepers. I never heard any of my neighbors, which is great. So I would say, yes, stay here. But I still don't get why everyone loves it. To each his own, I guess.

"Very nice hotel, convenient location"
Deanna P, 05 Juin 2019

The hotel was very clean and seemed recently renovated. The staff was very nice and the check in and out was quick. Ample parking and close to local restaurants and shopping. I was pleasantly surprised that the room had a small microwave and nice size refrigerator I was there for beauty pageant my daughter and was very pleased with our experience. I would definitely stay there again.

"Nice hotel, friendly staff, good location"
ericag894, 05 Juin 2019

My husband and I needed a home base for a weekend spent exploring Harrisburg and the surrounding areas. This place definitely met that need. The staff was friendly, the room was clean, and it was moderately quiet when it needed to be. They even had a dvd player we could borrow when we came back to the room early to crash one evening. My only complaint is one of personal preference -- we were assigned a room on the 2nd floor that had a window facing the inner atrium and the check-in desks. While the atrium is nice in its own right, I was not comfortable opening our curtains because we had no privacy. Anyone walking in the front door could see right into our room. And I missed being able to get some natural sunshine in the room. So, I have no trouble recommending this hotel, but if you share the same desire for privacy and natural light that I do, you might want to request an out facing room.

"great hotel"
THOMAS D, 28 Mai 2019

By far he best hotel I ever have stayed at. Clean and fully stocked rooms .Staff was attentive and friendly would recommend any one to stay there. Real nice Irish themed bar with excellent food ate there twice. The only problem seemed they were under staffed had to wait to get seated both times and left on the third time after 10 minutes. But to be honest that happens everywhere cant find employees only left caused I was pressed for time.

"BEST HOTEL IN HARRISBURG"
Mark L, 26 Mai 2019

If you're visiting Hershey Park or any other venues in HARRISBURG, PA...Best place in stay is best Western Priemer the Central hotel & Conference Center. They have great guest rooms, an arcade for kids, swimming pool, a nice restaurant and my favorite the fitness center.. They have a great welcoming staff. I definitely enjoyed my stay.. You will not be disappointed.. And that's a promise!!!

"Everything I needed and more"
Tourist60834407733, 23 Mai 2019

Great experience. Rooms were modern and clean. All amenities were provided. Shower was a dream. All staff were super friendly and helpful. Lobby was beautiful with free coffee and water. Bar was comfortable and reasonably price. I was at a conference so I didn't expect this level'

"Leisure "
Raenray3, 22 Mai 2019

I stayed at this hotel for one week. Everyone at the front desk were extremely helpful and willing to take care of anything to satisfy you. I had a couple of the front desk people call my room just to check on me and ask if I needed anything!! I thought that was amazing! The pool was great! The room was clean! Happy Hour at the Restaurant was great also. I bought the pork barbecue nachos (huge portion) and 10 smoked barbecue wings. They both taste great and my bill was only $13. I truly enjoyed the convenience of the hotel to the highway

"Nice Place for a few Bucks "
772marilynt, 19 Mai 2019

Stopped at this place become I could get it on My Best Western Rewards Card for free, and we were passing through. REALLY NICE PLACE! Nice Irish themed restaurant in it. Large rooms but bathroom was small. If you were to want to hold a meeting or wedding reception, this would be the perfect place for it. Lots of reception rooms and a grand ballroom all in same building with catering There was a wedding reception going on and just the first pre-reception looked good. It was in the main lobby and it didn't seem to bother anyone. When we first walked in, I felt undressed. Clerks were good, but had to get him to repeat a few things because of the noise from the party in the middle of the room. Price was good, even if we had not used points still would have stayed.

"Great hotel"
Caljes, 15 Mai 2019

I cannot say anything bad about this hotel. I did not have my room cleaned daily as I was only there for two nights. Room was clean, breakfast was very good. Employees were attentive and very friendly.

"Great business stay"
Pittsburghwhitebeard, 13 Mai 2019

Relatively new facility. Absolutely spotless and having every needed amenity. The front desk staff was extremely personable and efficient. The room was large and well suited for work with a nice desk and WiFi. Plenty of outlets for laptop, telephone, etc. The bed and plentiful pillows were amazingly comfortable. Unfortunately, I was unable to take advantage of the pool and exercise area, The conference space was very comfortable and easily provided sufficient space for the 60 or so of us. I ordered take-out from the in-house restaurant and it was delicious. I wish I had more time to take advantage of the lounge area and relax, but it was a very busy stay.

"Great Hotel!"
JamieSavatt, 13 Mai 2019

I stayed for three nights. The staff was very courteous and friendly. The hotel was very clean. I didn't have time to take advantage of any of the amenities, however a poolside room was great with access directly to the pool from the room. I would definitely recommend staying here for any trip to Harrisburg, or even Hershey!

"Absolutely Great stay"
aaronrU9831DB, 07 Mai 2019

I am taking the time to rate my recent stay in Harrisburg. From top to bottom, my stay exceeded my expectations. In today's day and age, we tend to expect defects and/or shortcomings of some kind when it comes to goods and services. From the moment I arrived, I felt at home and relaxed - seldom can one say that when traveling - I was relieved from the start. I can honestly say that I was treated well, felt safe and slept great! I was impressed with the state of building an all it's amenities. Neat, clean and orderly facilities. Aaron Rye

"Pretty good"
Tedd K, 07 Mai 2019

Arrived via motorcoach. Helpful staff ready to assist driver with on site parking. Comfy rooms, clean. Only downer was no cups of any kind in room and no coffee makers. No drinking cups? Why? With such a nice place, not a great move.

"Extremely clean, comfortable and reasonably priced"
JDG56, 05 Mai 2019

We stopped in for an overnight stay while vacationing. The online reservation was quick and easy and check in was fast and friendly. The room was large, clean and well appointed and the bed was very comfortable.

"Weekend trip for Cheer Competition in Hershey Pa"
map23k, 05 Mai 2019

Loved this Hotel from the Restaurant to the Pool...Well kept and clean. We arrived early for our check in at 300p but they allowed us to hang out in the pool area till our rooms were ready. We ordered lunch which was delivered to us..Nice large indoor heated pool Restaurant had a nice selection at breakfast...option for buffet...and nice options for lunch and dinner.....Would definitely stay here again .....the only negative was the wait for our rooms to be ready...but we had the pool at least

"Awesome Property Near Hershey!"
MABertini, 02 Mai 2019

Our family stayed recently while participating in a local tournament. The staff here is so friendly and willing to help anytime! The pool was perfect after a long day at the fields, and the restaurant was great for breakfast and dinner! Breakfast isn't included, but I don't mind paying when it has as many options as this one! True gem in Harrisburg, we'll be back for HersheyPark again this summer!

"Great Stay near Hershey Park"
Happiness62814579048, 29 Avril 2019

We had a group of 10 and booked three rooms. Very clean, great location, relaxing stay. The staff was very friendly. Great Irish Pub attached to the Hotel. Stayed for Easter weekend to celebrate at Hershey Park. Convenient for going to Hershey Park, about a 10 minute drive.I will definitely book again.

"Vacation "
A_kaiju, 28 Avril 2019

I would like to thank Mr. Peter for everything he did for me and family , for making our stay an excellent one. To Steve pleasure seeing you again and for having the time for small conversation, To the staff thanks for greeting and smile every time you came across us.

"Very Nice place to stay!!"
Trek54827980820, 25 Avril 2019

Friendly helpful staff, nice location, clean, nicely furnished, good food, lovely having a beverage station in the hotel lobby 24/7 with iced/fruited or vegetqable laden water, hot tea and coffee. One of my two favorite places to stay in the Harrisburg Area!

"Clean hotel. Friendly staff. Comfy beds and plenty of pillows"
Jen K, 21 Avril 2019

Check in was fast . We got to the room and within ten minutes we got a text from the service desk asking if everything was okay and to text if we needed anything. I've never experienced service like that before. Breakfast isn't included but worth the money. Coffee, tea and cold water is served in the lobby.

"good value for the money"
lgelesh, 15 Avril 2019

The hotel was clean and well kept. The staff was very friendly. My only complaint was the restaurant. We repeatedly had meals come that were not what we ordered. The food was good. It was a business function and everything was well done and orderly.

"Everything I needed, when I needed it"
Joooles_m, 14 Avril 2019

I'm a frequent, frugal traveler on a budget typically looking for lodging bargain, always accompanied by Mike, now a gentle old soul of a Chocolate Lab. Recently having been treated terribly by the cheaper chains -- Super 8 and Motel 6 come immediately to mind -- I've been experimenting with paying a bit more in the hopes of having a more peaceful stay. I got a very good room for the Hotel Coupons price -- not inexpensive, but reasonable. Carlisle, PA is a competitive motel market and is an ideal choice for travelers crossing the state. This property is convenient to both I-81 N-S and I-76 E-W, with ample parking and a pet-friendly policy, with lots of room for my wandering Mike to wander. There were two desk clerks who were friendly and worked efficiently despite lots of check-ins to handle. I didn't see the conference center depicted in the glamorous looking photos -- this place definitely did not seem ultra-high class to me -- but then again, if it was, I would likely not be staying there.

"Our Stay in Harrisburg, PA."
811larryt, 12 Avril 2019

Hotel is lovely. Very clean and updated room. The attached restaurant was a hopping spot and service was quick and great. Good food, big portions and the price was good (Happy hour even better). our check was done quickly and we used the fast express check-out. Everything there is lovely. Even the lobby is gorgeous.

"Wonderful value"
iam4pennst8, 08 Avril 2019

Wonderful value for a Saturday night and the bar/lounge was great! Great service from the male bartenders. The music, the atmosphere, the food (we had bangers and mash with green beans) were all wonderful! We will be back again soon

"Construction at 6:30 AM and Mediocre Restaurant But..."
R7728REalexb, 06 Avril 2019

I stayed April 4-6, 2019 and specifically picked this hotel even though it was about 30 minutes from a conference I was attending (and there were closer options) because I had been happy previously when I stayed here one other time. I was made aware in advance that the pool would be closed for renovations. My suite was overlooking the pool which I didn't think was a big deal until work began at 6:30 A.M. I contacted management and they did comp the first night as well as relocate me to another room for second night at $20 off the best available rate because they did not have another suite so I had to go to a King room. The restaurant is good for breakfast but I wouldn't bother for lunch or dinner. I went for dinner and my soup came out cold and then my entree tasted terrible and I had to reorder something else. The hotel is very clean and the staff are all very professional and willing to go above and beyond. Overall I give this hotel four stars for this stay...if management had not had their own contractor starting work at 6:30 AM (ridiculous for a hotel) or had contacted me in advance of my stay to let me know the work would be done that early and offered me other options since they had no other suites available away from pool area then I probably would've given 5 stars.

"Well Appointed Best Western"
529ellenr, 01 Avril 2019

This hotel has a lovely lobby, great service desk, and much potential. However, they need to work on their wedding venue services just a bit. Again, much potential. Forget the breakfast buffet - one of the worst I've ever had.

"I keep coming back, and back, and back!!"
Mutzylove56, 31 Mars 2019

I have been attending meetings and conferences in the Harrisburg area for over 12 years and as often as I can, the Best Western Premier The Central Hotel & Conference Center is my choice for comfort, relaxation, courteous staffing, excellent dining and room service, and totally professional experience.

"Great Place, Great Employees"
Marie L, 29 Mars 2019

We always have a positive experience at the Best Western Premier (E. Park Drive) in Harrisburg. All the front desk people are friendly and very helpful. Stacey went out of her way to accommodate our room request. The lobby is beautiful. We appreciate them having coffee and ice water available 24/7 in the lobby. The room was clean and had extra amenities. The attached restaurant/pub is a treat. The appetizers and entrees are especially good. (We got fish & chips and Irish pot roast dish. The hotel is in a prime location. Positive experience!

"Great experience"
Navigate787509, 27 Mars 2019

We stayed here for a volleyball tournament that was close by. The hotel was clean and inviting. The lobby was very nice and large and had ample room to sit and hang out. There is free coffee and fruit soaked water. The kids enjoyed their time in the pool which was pretty big for a hotel pool. The room was very clean and spacious. Check in and check out were quick and simple. The staff was very friendly. We ate dinner at the restaurant and the food and beverage choices were plenty. The food was delicious. I highly recommend this hotel if you are in the area. Do not be fooled from the outside it is beautiful inside. I am usually very critical of hotels but this was a good one.

"Clean and Quiet"
BPhillip, 27 Mars 2019

My husband and I were here for the hearing expo last week. Accommodations were excellent and our requests were met perfectly. The place is clean and quiet... nothing but good things to say about this hotel!

"Hearing Expo - Kevin"
TPHearing, 22 Mars 2019

We had the pleasure of having Kevin take care of us throughout the entire hearing expo. He is both thoughtful and professional. The top of the food chain, this guy should be the General Manager of this hotel here in Union Deposit. My opinions are shared by my peers. What an excellent Job! Tony

"Good, quick stay"
Matt S, 19 Mars 2019

This was my first stay at this hotel on Union Deposit Road. The hotel, having convention/meeting space, is pretty large. The lobby is large when walking in, but nicely and tastefully done. The staff here was good during my brief interactions. The rooms were updated, and were clean and comfortable. My only gripe was that the outlets on the lamps on the bedside tables did not hold the plugs for charging my devices..the plugs would fall out. A good, comfortable stay here, and definitely would recommend.

"Awesome"
babble1monster, 12 Mars 2019

I am a traveler. I have seen every type of hotel possible, but this has to be one of the top hotels I have ever stayed at. The staff was incredible. From the front desk to housekeeping, every aspect of my stay was given attention and I had no issues. I truly enjoyed my stay at this property.

"Peter is fantastic"
Navigator269677, 07 Mars 2019

this place and the people are fantastic. have a chance, stay there. The manager Peter is a real person, he has a great concern for you and the service you receive. The white chili is great, plus all the food, the breakfast buffet is really enjoyable

"Taylor aka Tay Bae was the best bartender ever!"
Nomad15483962259, 05 Mars 2019

Taylor in the bar was entertaining and had wonderful sense of humor. Same age as my son yet he handled our old gals with charm and professionalism. Kept our glasses filled and laughter flowing. It was like dinner and a show.

"DISAPPOINTING"
yousuckbad, 04 Mars 2019

“TERRIBLE EXPERIENCE” Your help that are supposed to clean rooms slam doors are very loud in the hallways as other paying customers can hear them in their rooms early in the morning waking people up and disturbing them. The suites on the third floor have rotten very very old smelly sofa beds and a person cannot sleep on them in any comfort at all, they are disgusting and should be replaced.People let their kids run through the hallways yelling and misbehaving and no one cares to put a stop to this.It is time to do something to shape this place up starting with replacing the very very old worn out smelly, lumpy sofa beds and to get the place in decent shape. I am reporting this to CORPORATE HEAD QUARTERS. Also, the morning breakfast food area needs cleaned better and the food quality improved and shaped up. Best Western accepts AARP Memberships and I was given a hard time and they have this agreement and did not accept my AARP membership for promised discount. Reprehensible! By the way, the pictures of the rooms on the webpage are not at all that clean nor nice, all false.

"Clean and Friendly"
TravelIgnite2, 04 Mars 2019

Nice experience. Friendly and great location. The interior and exterior of the building is clean and well kept. Our room was spacious and spotless. I would highly recommend this property to anyone looking for a nice hotel in the area.

"The Very Best for Conferences and Accomodations"
-trspa-, 04 Mars 2019

We recently held a conference here for work- had a couple hundred people who came to the conference, ate at the hotel, stayed in rooms, etc. I cannot give the hotel and staff a high enough ranking!! They were WONDERFUL. Megan and Liz were great to work with to plan the event, helping out with every detail with the utmost patience. Once we arrived on-site to set up, Rudy and folks were amazing!! Victor, Donna, Eric, and Kristy were outstanding staff members, just to name a few. Literally every single person we interacted with over the several days we were at the hotel/conference center was immediately responsive and helpful, so professional and polite, and a true joy to work with. We had a snow storm come through the first day of the event and needed some help getting extra folks accommodated, and everyone at this facility went above and beyond to make sure our event went off without a hitch. Thanks to the fine folks at the Best Western Premier The Central Hotel and Conference center, our event was a great success. Highly recommend hosting events here, or even just staying for the night in the Harrisburg area. You can't go wrong!

"exactly what I expected at this level of hotel"
Cindy W, 01 Mars 2019

Best Western has upped their game recently and this hotel definitely hits a lot of the needs of a basic hotel. I only wish they had the breakfast included option like many of the others at this level. The coffee in the lobby is a nice amenity. I would love to be able to pick up a yogurt and banana though.

"Best Place Ever"
Camper22838654539, 27 Février 2019

Great hotel and friendly staff , pool great! Awesome breakfast! Beer selection great! Had a nice relaxing time. Great touch for the newly renovated bathroom, the glass shower doors were superb and the guestroom amenities were perfect!

"Great stay during sons volleyball tournament"
DayTrip324351, 25 Février 2019

We had a great stay. We enjoyed dinner and drinks at O'Reillys pub after a day of our sons playing volleyball at the PA farm show expo. The hotel provided us with a hospitality room as a place to bring meals for our boys. The team parents were happy to have the room as a place to socialize as well.

"Super clean, super friendly, great restaurant"
BoardingPass74168, 23 Février 2019

I took my daughter to visit Penn State, and chose to stay here, mainly because of its proximity to the school. I'm SO glad we chose it! Spacious rooms, very clean, and the hotel staff were fantastic. The icing on the cake was having an excellent restaurant on the premises- O'Reilly's Tap Room & kitchen. Great food and beer selection, and, like the hotel, very friendly servers. The breakfast buffet gets you off to a strong start. We will definitely be staying here when we come down from Boston to visit our daughter.

"Great Hotel Experience!"
swissarmymusic, 23 Février 2019

Traveling musician here. I'll stay here anytime I play in Central PA. Staff was great from check in to check out. Rooms were quiet and comfortable. Complimentary coffee and fruit water kept us going to the next gig. Thank you! #ignitehospitalityservices #travelignite

"Spacious clean facility and friendly staff"
Peter Z, 21 Février 2019

I had not previously stayed at a BW in quite a few years. We were traveling and needed a hotel that was pet friendly. This was the place that met all needs. Staff went above and beyond to ensure our needs were met !

"Excellent as always"
scraphappy28, 20 Février 2019

We have been coming to this hotel every year for the past 8 years as we participate at Motorama. It's always very clean, front desk very friendly and helpful. And the breakfast is just simply amazing.

"Great place!"
Camper23591482318, 18 Février 2019

Very nice looking and welcoming. Everything was clean. The pool was awesome. The pub offers great breakfast, has good food and is a nice place to just have a drink. We stay here every year when we come to Motorama.

"Employees make the difference between good and grewf"
mauinokaoi1973, 17 Février 2019

Stayed in areas while visiting Lancaster and Hershey other family .. from moment we called to book direct with front desk to the moment we left the service was superb . Employees were amazing , loony is nice , well appointed . Fresh flavored fruited waters and coffee and tea service all The time. As requested room was ready with. Rollaway inside for us, they charged extra per night for it. Room was clean , housekeeping does great job , the room was perfect . No breakfast included but it was available at the adjacent restaurant reasonably priced . Pool area was great Ans good business area

"Best Place To Stay"
joebones112215, 17 Février 2019

We stay here every year. The place is Great better than a lot of higher priced hotels. The place is really clean and comfortable. The staff remembers us from year to year and is extremely friendly. With the restaurant on site you don't have to leave to get a bite to eat or a drink. We wouldn't stay anywhere else. The value far exceeds what the price is.

"100% Above and Beyond"
ToBeHonesty, 13 Février 2019

Words cannot describe how great my stay was. This was my second time at this hotel. I was genuinely impressed and shocked at how far this staff goes to make you feel comfortable, welcome, satisfied, and get everything you could ever hope for. The staff will literally leave to get you something that you need if they don't have it on property. The pool was huge and the water didn't burn my eyes, the bed was clean and actually pretty comfortable, and my room didn't make me feel claustrophobic. The restaurant food was pretty good but nothing compared to the banquet food - it was absolutely phenomenal! My co-workers and I wanted to play a board game (because why not - don't judge lol) so we called the front desk - they had at least 10 to choose from! The nightly prices are without a doubt affordable compared to other full-service hotels in the area. I will most definitely stay here again. I am truly so happy with the outcome and it warms my heart that the staff at this hotel will bend over backwards to ensure that their guests are content and satisfied. Well done Central Hotel. Well done.

"Nice hotel!"
ChristineT12345, 11 Février 2019

Hotel was clean, modern and well maintained. The front desk staff were all very helpful. The breakfast buffet at O'Reilly's was great! Large pool and fitness center. Game room and a laundry on site too.

"The only place to stay at the GAOS."
michaelrN4880EO, 11 Février 2019

Great stay at a busy show. Great staff. Always evolving shuttle service. The food was great. Breakfast outstanding. People can't help you enough. When you have long days at a show it's great to have a great restaurant on location.

"Great so far. Above and beyond "
michaelr431, 07 Février 2019

I came Thursday 1/31 and has been 1 week so far. Here for GAOS working. The food is great. The shuttle is great and improved this year. Hotel and staff extremely helpful. 4 more days to go. More to come.

"Excellent Accommodations and Service!!!!"
Y4754PVmarch, 07 Février 2019

Really my favorite hotel in the area. Nice, clean rooms, pool, and excellent restaurant/ bar attached. Kristy took great care of us and gave us lots of info that we will use to book next year's stay, thank you so much! Cheesecake was to die for!

"Our go to hotel in Harrisburg, PA!"
ECVC, 06 Février 2019

There is no doubt where we want to stay when our staff is in the Harrisburg area. The Best Western Premier is clean, comfortable and the pub is a plus! Always enjoy a delicious hot breakfast. Check in is always quick and efficient.

"Business trip"
Inspire49109532323, 01 Février 2019

This Hotel was beautiful. Everyone was welcoming and friendly. The rooms were a good size and we stayed off the pool which I highly recommend. Make sure you get to enjoy the bar and grill and take time to enjoy the free beverages at the desk. It was very good experience and I will be back.

"Excellent"
MzButterfly L, 24 Janvier 2019

The staff was very pleasant, especially employee name David, he had a smile on his face and was very polite! He was very knowledgeable about the facility and made my family feel at home during our visit, we need more people like David... I highly recommended this place to anyone along with the restaurant, food was very exceptional!

"Great hotel"
Jerry G, 12 Janvier 2019

Friendly staff, very clean room. The management was very helpful and accomodating. The indoor pool was a plus. Restaurant was very good for breakfast and dinner. i would recommend this hotel in the Harrisburg area

"Great hotel"
Jill H, 10 Janvier 2019

Always friendly staff, neat and neat lobby, rooms are comfortable and cozy. Check in was fast and easy. Pool area is always clean and ready for use. Love staying here when we are in Harrisburg!!!!!!!!

"Comfy and Clean"
adam w, 02 Janvier 2019

Best Western Premier The Central Hotel & Conference Center provided great service from the management and staff during my stay. Clean comfy room. Fast Wi Fi and all the electronics in the room worked. Highly recommend!

"Nice place "
kevinss557, 31 Décembre 2018

Nice sized rooms, clean, and nice heated pool. The on-site bar is good also. Location is about 15-20 minutes to Hershey Park. Some restaurants close by and a nice grocery store is close. Quality stay.

"Great Hotel Experience"
Culture23109149351, 31 Décembre 2018

Great hotel - rooms and common areas are clean and the staff are very professional and courteous. This was a team event for a hockey tournament. The hotel provided a team hospitality room which was great. It kept the kids out of the general hotel space which was great for all the guests. They had this room to play knee hockey and we set up a big screen and projector to watch movies. The parents and kids loved it. The restaurant was great for breakfast and dinner. The bar was centrally located so the kids could be supervised while the parents relaxed. I planned a team dinner in a private banquet room and the food, accommodations and staff were great.

"Great family trip!"
Courtgail, 29 Décembre 2018

We stayed here while visiting Hershey. The staff was very friendly and accommodating to any of our requests. They didn't mind our children turning the lobby into a giant hide and seek game and one employee even made snowmen pictures while cleaning the windows. The kids loved the indoor pool and were ecstatic to have a room that opened right onto it. This was a great value and excellent escape in the cold weather. We will definitely be returning!

"An excellent over night stay!"
GreyGhost007, 29 Décembre 2018

We stopped here for one night on our way to upstate New York and were totally pleased with our visit. The room was quiet, very clean, and the service was top notch. Having the pub on site was an added plus. After a day of driving it was nice to kick back, have dinner and walk to our room. We will definitely stay again. Everyone was very friendly and helpful. Well done!

"Nice and Conveniently Located Hotel"
Liaquat A, 17 Décembre 2018

This is a great hotel. You'd notice a large, beautiful and elaborate lobby area as soon as you walk in. It has a nice tile work. The hotel has an indoor swimming pool, a restaurant and banquet area. They provide 24-hour coffee and tea. The staff was friendly and helpful. The room and bathroom were clean. The toilet seat was slow close, which was very thoughtful. The room had a nice sized flat-screen TV, complimentary WiFi, refrigerator, coffee maker, and microwave. They also provide you with complimentary bottled water. It's conveniently located to both I-81, and I-83. It's close to Hershey as well Harrisburg International Airport, and Harrisburg's Train and Bus Station. The hotel provides complimentary shuttle service to both. I will definitely stay here again.

"Most relaxing stay"
Cruiser48928394024, 10 Décembre 2018

the King room was very spacious. Very clean and comfortable. The staff were all happy, well kept and very attentive to my needs. The ball room was clean and set perfect for our company christmas party.

"Just an overall bad experience"
Stay65920864625, 10 Décembre 2018

The reservation for a group was not correct. The room heater did not work. Children were running and screaming in the hallway on the third floor at midnight. We ended up leaving extremely early in morning

"Conference at hotel"
773kurtc, 10 Décembre 2018

Great place to have a small conference. Everything was very convenient. Staff was very professional and friendly. Went out of their way to take care of things. Free internet!! Had the breakfast buffet and was well stocked, great selection and fresh. Room was clean and staff did a great job.

"Our "go to" hotel in Harrisburg"
Menzrob, 03 Décembre 2018

We enjoy this hotel (and its adjoining restauran/pub) so much it's not only the only place we choose to stay in Harrisburg, we're now delibertly looking for excuses to go to Harrisburg so we can stay here. From the moment we arrive the staff goes out of their way to ensure we are well cared for - we are greeted warmly, our room is always clean and comfortable, and the restaurant food and service are great. One of our favorite things to do in the evening is enjoy an after dinner drink in the lovely center atrium listening to the live music of parties in the surrounding meeting rooms or the background music the hotel provides - it's like being in a very comfortable lounge.

"Great Hotel"
Dream70392, 03 Décembre 2018

We were very impressed with the overall presentation of this hotel . We travel to the Harrisburg area at least annually would definitely stay again and recommend All staff were courteous and friendly food was vey good

"Five star customer service"
Fearless277120, 30 Novembre 2018

I helped to staff a conference at the Central Hotel the last few days and it's been a real dream. The Convention Services Manager, Mike (Rudy) Felty, worked with our planning team to make sure the event went off without a hitch. The team here, from front desk to housekeeping to food service team, all obviously love to work here. Everyone is so friendly - always saying hello, checking to make sure we had everything we need. I wish I could have every conference/event here. They're so wonderful!

"Best hotel in Harrisburg Pa"
Resort439754, 28 Novembre 2018

Staying here at the Central Best Western in Harrisburg Pa is a home away from home . The staff and management are professional and friendly and inviting I look forward to coming to this hotel because when your away from home on business the people at this hotel make me feel welcomed and missing your family gets a little easier because of them .

"Great Central Location for Harrisburg and Surrounding Area"
Susan354, 27 Novembre 2018

Stayed here to visit some H-burg attractions. Incredibly friendly staff. Clean rooms, even the corners of the bathroom were clean. Slow close toilet lid, so no crashing down in the early morning. Comfortable beds. 24 hr coffee and tea. Convenient bar and restaurant on the premises. Fitness room had alcohol gel dispenser to clean hands after working out. Lovely indoor pool.

"Thanksgiving Dinner"
debora B, 26 Novembre 2018

This was a free dinner for Veterans in the main ballroom, all Veterans, active or retired. Many brought family members, which had to pay; but OMG, it was worth every penny! I was able to enjoy dinner with my friend and cousin. We were very pleased with the menu, it really was 'Soup to Nuts'. The staff was very friendly and accommodating. If they do this next year, I will be there. I just want to thank Best Western, for the beautiful dinner and thinking of our Veterans. Thank You

"Great Hotel, Great Staff"
Quest42662650839, 26 Novembre 2018

Hotel seems a bit out of date on the outside but please give it a chance, it was a great hotel. The Pool, Fitness Ceter and Rooms were all perfectly clean. The Staff that we encountered were all awesome and really went out of their way to welcome us and especially my children. I will defenetly be staying here again as soon as time permits. Next time I hope to try the bar and restaurant as they seem very nice

"Fabulous hotel!"
Relax20171688391, 23 Novembre 2018

Everything about this hotel is top notch. Very pleasant staff and nice layout of hotel amenities. Food at the restaurant is very delicious along with friendly wait staff. The hotel is very modern and pleasing. Their atrium is super sweet with plenty of area to socialize and kick back and relax. The indoor pool is very clean. At my visit the water was a bit chilly, but the temps outside were cold as well! I stayed in the 2 room suite, very nice!

"Best Banquet Facilities AND Staff!"
Steve17109, 14 Novembre 2018

For the second year in a row, the non-profit where I work held our annual fundraising banquet at the Best Western Premier Hotel & Conference Center, 800 East Park Drive, Harrisburg, PA. And once again, everything was just beautiful! From the help that they gave us during the event planning process to the beautiful and spacious ballroom, we could not have found a better venue. AND THE STAFF! Both last year and this year, our banquet guests went out of their way to tell us how pleasant and helpful the entire staff was during the event. Quite honestly, I don't think one can find a better venue in the Harrisburg/Hershey area. Many thanks to all for making our event just the way we wanted it.

"Christian Churches United Banquet"
TPTraveling, 13 Novembre 2018

We attended the CCU Banquet at the Best Western recently and had a really wonderful time. The event was held in a one of the hotel's large conference spaces. Kristy and the entire staff were very helpful and attentive. The food was delicious and the sound & video flawless. I am very happy to recommend Best Western Premier.

"Simply incredible!"
Erin H, 13 Novembre 2018

I had one last stop on my tour yesterday for a last minute private event and had to get a hotel at a moment's notice. I lucked out with this one! I got there around 11 PM and was greeted by the friendliest and most helpful staff. Noticed my travel mug and told me there was tea and coffee right behind me (which was perfect because I really wanted some more hot water for my tea!) The room was clean and quiet with nice little touches like a note about a white noise app for light sleepers! I love the “fresh remote” thing. I wish more hotels would catch on. The room was great – the only disappointment was in the fact that I couldn't stay longer!

"Field Hockey Banquet"
NorthStar58677921445, 12 Novembre 2018

Our school has had our field hockey banquet at this hotel for 3 years. All of the parents and players have always been please. However, this year was the best due to the help of Rudy. Rudy went above and beyond to make sure that the room was set-up exactly the way we wanted it. Rudy met me at the hotel in the morning to set everything up so that I did not need to do it an hour before as in the past. Rudy moved furniture around, hung banners and helped to organize everyting. THANK YOU RUDY!!!!

"Just a couple of days stay to keep the family(with dog!) close to Mommy while she took care of business."
Wander04233897899, 09 Novembre 2018

We wanted to get a place close to downtown Harrisburg, so that my wife could take a few necessary workshops at the Community College for her nurse teaching credentials. The location was great for other things, also. The mall was so close by and also the Hershey Zoo which was an excellent zoo for the young ones. We have a 2 and 3 year old. The room was big and clean. The coffee in the lobby was always fresh and hot. The indoor pool was so much fun, keeping the little ones happy. There was a big dog yard area with clean up bags and trash cans. It seemed like all of the guests were friendly and fun to talk to. The staff was excellent and made friends with my 2 year old that loved to wave hello and good-bye every time he passed them. We bumped into Peter Chiccarine the General Manager as we were leaving and he inquired to ensure we had a pleasant visit. We could feel his genuine concern. A great stay and we will definitely be back when in the area!

"so much better"
annstuart44, 08 Novembre 2018

Working at a non-profit, when traveling, we are usually stuck at sub-par hotels. My stay at the Best Western Premier The Central Hotel & Conference Center in Harrisburg, PA was a pleasant surprise. I requested and received an accessible room in order to safely shower without having to climb over the tub. The mattress was wonderful! I was there for a conference and the lunches served were delicious. I would recommend this to anyone.

"Found a really great hotel in Harrisburg PA"
Tourist39077489746, 07 Novembre 2018

The hotel is beautiful, the décor in the rooms are a bit dated but worked fine. Fast Internet, good food in the restaurant, an excellent breakfast buffet. I will definitely stay there again when traveling back to Harrisburg.

"WOW!!!"
jdaniels1977, 06 Novembre 2018

This hotel is very nice!!! While parking and unloading the first thing I noticed was the parking lot was well lit. There was also a very fair amount of luggage carts if you have an abundance of luggage as I do. The lobby was huge! When we got to our room it was clean and the bed had plenty of pillows so I didn't have to still any from my wife. Great friendly knowledgeable staff. The excellent friendly customer service leads me to believe I will be back here in the near future.

"Rave reviews for annual conference"
sallyw547, 04 Novembre 2018

Our association has held its conference at the Best Western Premier for 5+ years. We are always warmly greeted and treated as long time friends by all staff. Can't say enough about the catering staff, Kristy, Torrie, Kevin, Freddy, James, Victor, and Jen. They work tirelessly through out the conference handling break out rooms, refreshments, and meals. They all have a can do attitude, which trickles down from folks like Liz Smith. The conference facilities are lovely, as are the hotel rooms, always clean and comfortable. The Atrium is such a wonderful place for networking and socializing. The on-site restaurant O'Reilly's offers a wonderful breakfast buffet, with made on side eggs, not heated in a microwave in a service kitchen. Salads, sandwiches, and entrees are more than ample and delicious. Shepherd's pie, chicken pot pie, and St. Patrick's pot roast are a must. Nice beer, wine, and spirits selection. Looking forward to next year's cnference, and would definatley stay at the hotel is need an overnight in the Harrisburg area.

"Excellent Conference Venue"
Amy L, 02 Novembre 2018

The Central Hotel is a wonderful venue for our PAC-TE Teacher Educator Annual Assembly. All of the staff was amazing at helping us set up and keep the conference running smoothly. A few staff members were particularly helpful. Rudy was fantastic at checking in with us at our registration table and making sure we have everything we need. He was able to move chairs last minute and even helped us locate a lost projector that one of our presenters misplaced! Victor was wonderful, as he is always is, and went on a hunt during Thursday lunch in attempt to find a chocolate dessert for my pregnant belly (he was unsuccessful, but it was the thought that counts). Donna checked in on us every time she walked past our table and kept us well hydrated! Thanks to the staff for making our conference run so smoothly and efficiently.

"Great venue for conferences"
Happiness651986, 01 Novembre 2018

Besides the intimate environment, employees like James in banquet and everyone in housekeeping made the stay personalized by the attentive service they provided. I will definitely return for both business and personal travel.

"Hotel Nice- Restaurant Terrible"
Stay19738349830, 29 Octobre 2018

The Hotel was very nice, pool was nice, however, the Irish Pub attached, I would recommend avoiding. Got in late and went to get dinner with my kids went there because it was convenient. Irish pub so i ordered their specialty shepherds pie. It was over $15 and was the incredibly tiny. It was so dry I needed 3 glasses of water to get half of it down, except our waitress disappeared. I was starving and couldn't finish it. My daughter's ribs were mediocre and we wound up sharing them Breakfast isn't included at the hotel and we had minimal time in the morning. We gave the restaurant one more chance. The $15 per person buffet consisted of instant eggs, frozen pre cooked and dry heated potatoes, microwave bacon, dry rock hard biscuits and sausage gravy from a can, along with some brown soggy fruit, and yogurt.And again no service, no waitress for drink refills. If it was a free continental b breakfast, i would have no complaints, but being that it cost me $60 to feed my family that garbage it was disappointing.

"excellent meeting venue"
killerhit79, 26 Octobre 2018

Our team was very pleased with the level of service that was presented by the staff during our two day event at the Central Hotel and Conference Center. Rudy was very accommodation with some last minute set up adjustments in order to make my team more comfortable. Victor, Donna and the food service staff were very professional with the catering service and gracious in assisting as needed. The Chef prepared a delicious meal both days and my team stated that the food was a highlight of our meetings. Customer service for any issues that we had was excellent. As a team, we have already discussed the potential of returning to the Central Hotel and Conference center for future meetings. Thank you so all of the staff that assisted in preparations and execution for our meetings.

"Great hotel"
Joy C, 23 Octobre 2018

I wanted to spend time in Harrisburg and Hershey and this hotel was in a great location and right off the highway. The hotel is very clean and had an onsite restaurant which came in handy after driving from upstate NY. Jason checked me in and texted me shortly thereafter to make sure my room was good. Bed was very comfortable and bathroom sparkled. Jason was there again in the morning when I checked out and was extremely helpful. I highly recommend this hotel!

"Nice hotel, great amenities and friendly staff "
Denise S, 22 Octobre 2018

This was our second time staying here to visit Hershey Park. A small 10-15 min ride to Hershey Park. It is clean, has a friendly staff and very comfortable to stay away from home. Has everything we need and will continue to stay here for future trips. We have already booked for November to see all the lights for Christmas and we can't wait!

"Excellent hotel"
agiorgi2018, 21 Octobre 2018

I was there on business. The restaurant and fitness center were clean and spacious. The restaurant is excellent. Love area is very comfortable and convenient for working. The room was spacious and the service and staff were friendly and efficient

"Nice hotel, a bit pricy"
Tara G, 17 Octobre 2018

We were in the area for my son's medical testing at Hershey Medical Center. Location was good. The room was average but we had doors leading to the indoor pool which was awesome. The restaurant was not crowded but the wait staff was not very attentive. Also, it would have been nice to have discounted stay for patients at the hospital like some other area hotels.

"Beautiful Hotel and Conference Center"
jameslV1732NU, 15 Octobre 2018

This hotel is a magnificent property in an easy to reach location off of I-83. The attached bar/grill (O'Reilly's) has very good food in a great atmosphere for dining at a table or at the bar. Bartenders and wait staff were excellent. Accommodations were excellent. Hotel staff were very also accommodating and gave our group a veterans discount which made the room rates easy on all of us. Plenty of computer terminals for access to internet and travel bookings. We've already booked for the same weekend in 2019. The images on the web site represent the hotel very well. It's actually better in person. Main atrium is beyond beautiful. There was nothing we wanted or were looking for that wasn't at our fingertips. Perfect for our annual reunion of army buddies. And we were given a back-roads short-cut to Hershey park which saved us a lot of time in traffic near the show Thanks Taylor.

"Great experience!"
Judith R, 14 Octobre 2018

Everyone was so welcoming. We were part of a military reunion group. The rooms were well appointed and so quiet. Quiet hours begin at 10pm. The breakfast buffet had lots of choices. Our reunion banquet was wonderful. The staff extremely helpful and efficient. If I am ever back in this region I will definitely stay here again!

"hotel near Hershey AACA fall antique car show and swap meet"
Ann S, 14 Octobre 2018

The Best Western Premier was extremely convenient to major highways (I-83 and PA Rt 39) and only about 9 miles away from the Giant Center, where the AACA event took place; when looking for accommodations, we found that many of the hotels closer to the Giant Center had already been booked, and quite honestly, were extremely expensive; not only was this hotel less expensive, it was very nice with friendly and professional staff; i.e. a call to the front desk in a panic at 5AM for two toothbrushes and toothpaste resulted in a friendly face in 5 minutes with the necessaries in hand; it had pleasant surroundings and bottomless coffee in the lobby; there was an attached Irish themed restaurant and bar where you could unwind following a day of walking; the breakfast buffet had a fairly good amount of hot and cold options; we had a king room with couch, which we enjoyed for the ability to sit and watch TV or read; the room was clean and bed/pillows comfortable; indoor pool looked nice, but we did not take advantage; we would definitely return and recommend to others

"SO friendly and welcoming"
ToBeHonesty, 12 Octobre 2018

The staff was fantastic. The breakfast buffet offers SO much and tasted so fresh!! This hotel offers so many great amenities. Some people might think it's a little outdated but I personally loved the rustic look. Definitely my go-to.

"Fantastic Hotel!"
I4905PCsuzannes, 04 Octobre 2018

This hotel and staff were exceptional in every way. In ~25 years of Reunions this one was perfect. Service was very professional and top notch. I would definitely go there again and highly recommend this facility to others.

"September Stay at Best Western Premier"
William O, 02 Octobre 2018

We were visiting family in Harrisburg after the birth of our second grand daughter. Since was have family there, we visit as often as possible. We always plan to stay at this hotel.The hotel was beautifully decorated for the fall season. The staff are consistently professional and pleasant. The rooms and hotel are always clean and comfortable. Have the restaurant there is quite convenient. The food and service are top notch. The prices are quite reasonable and the daily breakfast buffet is by far the best hotel breakfast we have ever encountered . It's always very tasty. Nice selection and very reasonably priced for what you get.

"silverholder"
wccrross, 02 Octobre 2018

Room had Food on the floor under the coffee table, food of some sort on the back of the couch. Dirt marks on the carpeting. A half empty bottle of juice lleft in the refrigerator. Dust so thick on the bottom ledge of the coffee table you could scrape it off with your finger. Entry to back of hotel was dirty. The only thing in order was the lobby.

"Beautiful Hotel"
racquelwright2016, 02 Octobre 2018

This is not your standard BW. It is gorgeous. The staff was wonderful and attentive. It is a great place to stay. The are around it is quiet. There is a grocery store and shopping center close by and it's close to highways that make it easy to get downtown or to the turnpike.

"Terrific hotel great location"
goldfngr, 02 Octobre 2018

This is a super hotel in a great location just off the turnpike exit. The room was clean and spacious. The hotel was sparkling clean, and the attendants were as helpful as possible. The hotel has a fantastic Irish pub with great food. Check in and out was quick and professional.

"95TH Division Legacy Association"
jimarcher2018, 25 Septembre 2018

The BWP was an outstanding facility for our event. It had a variety of meeting rooms for every need. The guest rooms were clean and fully stocked. All event rooms were properly set-up ahead of schedule and the A/V equipment worked as intended. The Event Planner was detailed and the Staff followed it carefully. Any issues were very minor and quickly addressed. The Staff was efficient, hard-working, cordial, and dedicated to our guests. The Facility was clean and our catered meals were excellent to outstanding. The main difference, here, was the quality of the Staff. Strongly recommend this hotel for your event!

"Nice place to stay."
kk91114, 19 Septembre 2018

You walk in a huge lobby.The staff was very friendly and accommodating. The first room I was in the air conditioning did not work, but they moved me to a new room. There were some cosmetic repairs that needed done, but the room was nice. The Irish pub and restaurant attached was convenient and again staff was very friendly.

"Beautiful Hotel"
jmstorm, 19 Septembre 2018

As the bartender at the adjoining restaurant said, "This is a top-shelf Best Western." Basically, it's a nice hotel. Rooms are arranged around a central gathering space. Outer rooms have windows that let in the sun and moon. Inner rooms face the the three-story atrium and are like cocoons. I felt so coddled and safe in mine and slept like a baby. With the full-bar, wide-food-variety restaurant, this is a self-sufficient spot several miles from downtown Harrisburg. And a total bargain, at least on quiet weekdays. My Best Western Rewards status got me a free appetizer and free snacks and drinks from the little necessities store next to the front desk. There's a refrig, microwave and coffee maker in the room, but I found it easier to get free coffee lobby. No free motel breakfast, but a real restaurant breakfast, with a four-dollar discount for hotel guests.

"Professional, welcoming"
Maggie M, 18 Septembre 2018

My hotel of choice whenever I am in the area. Excellent, accommodating staff. Fair pricing. All you expect in a room at a good hotel with amenities.Hotel goes the extra mile to let you know you are welcome and a valued customer. Irish pub attached, O'Reilly's, is good Irish food. Try the Shepherd's pie - True Irish food and it was great. Fish and Chips not the best. Stick to beer and mixed Drinks. Wine selection very limited.

"Very nice property with exceptional staff"
countrytravelers15, 14 Septembre 2018

When we checked in and Mike was quick and informative. He was able to give us an upgrade which was amazing since we have 2 very young kids. The lobby was very nice and clean, had a bar that was not open but lots of places to sit and relax. Our room was perfect for a family. 2 rooms, each the size of a normal hotel room. Everything in the room was clean and updated. The only thing we could find that was a little older was the tub but even that was not outdated. Housekeeping was great, we never saw them since we were out for the days we were here. For those who have kids you understand how nice it is to have someone clean up after the little ones. The hotel is also a conference center. There were some smaller groups here when we were here but they were never really noticeable. There is just about everything you need within half of a mile from the hotel. Many chain restaurants, coffee shops, stores and it is very close to highways. We would come back to this hotel. Staff is amazing and location and quality are great.

"MOLD IN OUR ROOM"
Mercedesbenz, 14 Septembre 2018

In the first room we stayed in there was a leak in ceiling bathroom. While my daughter was taking a shower, water was dripping down after she had finished her shower. I called the front desk and they arranged for a maintenance person to come who confirmed the leak and told us we needed to move to another room. So we packed all our stuff and moved to a different room. There was a musty moldy smell in this room and my daughter was having allergies. There were locks on the windows that did not allow it to open more than an inch. I mentioned the smell to the front desk they said that they could send someone to spray air freshener! To cut a long story short, the Manager came to look and I asked her if she could take off the window locks so we could get fresh air in the room. She arranged for the housekeepers to clean the mold with bleach too. Other than this issue, I used the gym several times. I had to walk through the indoor pool area to get to the gym and it had the strongest chlorine odor I have ever smelled. It almost knocked me out. The positives of this hotel is that the staff are friendly and helpful. And they sell cold bottled water in the lobby for 25 cents each. I would absolutely not stay at this hotel again.

"Nice Hotel"
nancy462, 14 Septembre 2018

The staff was exceptionally friendly, Central Pennsylvania hospitality :) I was upgraded to a two room suite. It was very spacious and overlooked the pool. It was very clean and furnishings were fairly up to date. The bed and room were very comfortable. It was a little pricey but I think it's because there were several conferences going on at same time.

"Great customer service and clean comfortable rooms"
Z8340ZKthomasl, 14 Septembre 2018

Dont pass up this hotel. You will be pleased with the friendly staff and their attention to detail. My room had new decor and kept clean. The lobby and halls were freshly painted and had plenty of lighting

"Excellent Place to Stay in Harrisburg"
keithwmcgrath, 12 Septembre 2018

We were coming off the end of a vacation to Cape May cut short by the approach of a hurricane and we had to drive through constant rain storms to reach Harrisburg. So we were extremely happy that we chose the Best Western Premier for a night's stay. The service was excellent and the room was great. My son and I got to use the pool before dinner so all in all it was very good experience.

"Nice hotel, close to Hershey"
Erica M, 04 Septembre 2018

Our family stayed here for our trip to Hershey. The front desk agent, Matt, was very patient and accommodating - excellent customer service. We arrived very late because we came after a concert. Our room was on the first floor, but still very quiet and comfortable. The restaurant attached to the hotel has good food for both breakfast and dinner. The pool is nice and clean, the game room and fitness center are nice as well. We will definitely be staying here again!

"Very nice and clean will be back"
chrissie o, 03 Septembre 2018

Stayed at the Hershey lodge earlier this year and then stayed here this weekend and for the price will always stay here from now on.This hotel is awesome clean rooms complimentary coffee and water in hotel lobby .Beautiful indoor pool everything you need and about a 20 minute drive to all Hershey attractions .will be back.

"good overnight stay"
Mechelle-1, 03 Septembre 2018

Lobby is very nice. Dated but clean. Check in was easy and professional.Rooms were clean, but my room faced the highway and was quite loud at night with highway traffic. Windows should be replaced for quieter sound. The Irish Pub has incredibly wonderful fresh food, kudos to the chef. And a huge shutout to my waiter Jarred for taking such good care of me. As a single woman that often travels alone, its important to not only feel safe, but taken care of as well. Would definitely stay here again if I could nab a room not facing the highway.

"Quite pleased"
INGRID W, 03 Septembre 2018

Stayed here for one night after taking the family to Hershey Park. Arrived pretty late but check in was smooth and seamless. First time I can recall ever being addressed by my name at check-in and I know it sounds silly but it made me feel kind of important. Was given Hershey bars for the grandkids which was nice and the requested rollaway was already set up in the room before we got there. Beds were a bit hard for my taste but I realize everyone has a different preference on that so can't really complain. Was nice and quiet for sleeping. Had no noise whatsoever until morning when you could hear doors opening and closing but even then not bad.Did not get to use the pool as we arrived too late but it looked nice and of decent size.Breakfast was a choice of buffet or order from menu and while not included in the price we were given a $4 discount on the buffet for having a room key. Two of our party of seven got the buffet the rest of us ordered from the menu. Service was friendly but not very fluid. I think they staff assuming most would get the buffet and perhaps didn't count on the number of people ordering from the menu. No worries, we were not in a hurry.Overall, very pleased with our experience here and would not hesitate to stay here again.

"Exceeded My Expectations"
rkoutso, 02 Septembre 2018

Single Dad Review - 7 & 8 yr old boys - Stayed here two nights while at Hershey Park - Top notch customer service! - Free Hershey Bars for the kids at Check-In - Beautiful Lobby with $0.25 Ice Cold Water Bottles, Free Coffee and Flavored Waters - Nice Size Pool with shallow end and depths up to 7 Feet - Arcade and Fitness Center - Attached Restaurant offers a Buffet Breakfast at a discounted rate for Hotel Guests - Full Menu for Lunch & Dinner - 20 Min Ride from Hershey - Ample Free Parking

"Get the Hershey Park package deal !!!"
Jon B, 27 Août 2018

Stayed here a few weeks back with my family + an extra child to take advantage of a hotel stay, breakfast and tickets to hershey park. TBH, when we drove up, the curb appeal of the building just was lacking..this immediately went out the door once we went thru the doors (see what I did there) and saw how nice the place was! There are giant hershey kisses up high..You can tell the original building is old due to the low ceilings, but the rooms are nicely appointed. The hotel concierge greets you with a hershey's chocolate bar for each person. We opted for the (higher price) room that has a back door opens to the indoor pool deck. The pool is big and the deep end is about 7.5ft. It is open until 10pm with loud pumping house music, which I don't mind. Breakfast is a buffet in Oriellys restaurant in the building. What's nice is that there is an ice cream and popcorn social in the courtyard. Looking forward to coming back! Pro tip - the pool is indoors, but if it's storming (lightning) outside, then the pool closes due to the glass roof.

"Extremely happy with this Best Western "
marc4427, 26 Août 2018

My wife and I stayed here because of a car show in Carlisle PA. This was our third time at this hotel . Although we can stay closer to the show in Carlisle , this hotel is worth the half hour drive . From the minute you walk in , it has the feel of a luxury hotel . At Check In they were friendly and quick . The rooms were clean and large . Bed was very comfortable with many pillows . We had breakfast in the room which was great as well . The restaurant at the hotel has a great happy hour and excellent appetizers and food . I will definitely be back next time I'm in the area . The pick was of the lobby from our room window .

"Lovely stay"
PezFish, 26 Août 2018

We stayed at this hotel for three nights during our visit to the area, and it was a lovely experience. I have to say that the person who checked-in us was not nice. In fact, he just said 'Name?', not 'hello' or 'good afternoon'. He did not talk during those minutes, just gave us the key (card) for the room, saying that our room number was XXX. Then, his partner realized about it and just seid hello and wished us a pleasant stay, as well as the first member. So he amended it. Since then, we interact with the staff several times (advice for dinner, Hershey Park tickets...) and service was excellent. Facilities are very well maintained, and cleanliness is a highlight at absolutely all the hotel. Rooms are large, with comfortable beds, and a perfect quality of sleep. Perfect wifi signal. Indoor swimming pool is beautiful, we used it and it's a pool where you want to be, it's really nice. We visited O'Reilly's Restaurant, close to the hotel and where you can go by a corridor. I would recommend as well. Located near Hershey Park, about 20 minutes drive. You can purchase discounted tickets at the hotel. So, my overall impression was of a lovely stay, with a great quality of sleep, in a hotel with extremely clean facilities, and with a helpful staff that made us the idea that we would repeat if we return to this area.

"We keep coming back!"
Brian F, 23 Août 2018

We discovered this place around 3 years ago and keep coming back. The staff is always courteous and attentive, the rooms and facilities are always clean, and the restaurant has great food and an even greater staff! They usually give the kids a chocolate bar and ice cream social tokens upon check-in. Overall, a great place to stay with our family!! We look forward to making our reservations here again in the future!

"10th stay and 10th great experience "
Joe S, 22 Août 2018

I've been to this hotel on several different occasions and I love everything about it. The staff is the best here. Most of them are like family to me now. I always get a great rate and even better customer service. If there is ever a problem, it is fixed in the shortest time and resolved in the most professional way. I have been a repeat guest for a while and you can see why. So what if I can pay less for another hotel or stay closer to where I need to be? Doesn't change my mind at all. This is the best hotel in the area by far. Despite what I just said, the price here is very reasonable and I've never felt like I overpaid. The hotel is easily accessible I-83 at Exit 48 via Union Deposit Road eastbound to East Park Drive. The hotel is also within close proximity to I-81, I-283, US Route 22, US Route 322, PA Route 283, PA Route 581, and the Pennsylvania Turnpike at Exit 247. The hotel is clean, comfortable, quiet, and safe. The staff members here are the best around. You will always be greeted with a warm welcome. I guarantee that. I will definitely stay here again and again

"Great Hotel Close to Hershey Park"
User, 22 Août 2018

This is my second year staying at the Best Western Premier. My family and I stay here when we are in town for Hershey Park. Easy commute to/from Hershey Park. The rooms are very clean and updated. I look forward to our return next year.

"Likely Nice 5+ Years Ago"
goodnightla, 21 Août 2018

This hotel is quite dated. The room was old with a few pieces of badly damaged furniture and a poorly draining bathtub. The pool water wasn't clear, the game room for the kids only had a handful of games, & the bedroom smelled musty. Also for the price they don't even include breakfast which many hotels in the area will. Honestly, the only good thing about the stay was the nice staff but in my opinion this can't make up for the below average facilities. We will try somewhere else next time around for sure.

"Overnight trip to Hershey Park"
Jessicamh, 21 Août 2018

Went to Hershey Park with the family and decided to book here due to all the positive feedback the hotel received. Everything went smoothly during our stay, our daughter was delighted to get a free Hershey bar after check in and she enjoyed the children's social hour held from 3-6 at the lobby(kids get free popcorn and ice cream). Was 20 minutes from Hershey Park and quick ride to a variety of stores including a Burger King, Waffle House, Starbucks and many more! Wished we could of stayed an extra night. Although they do not offer a free breakfast it's still worth the stay. I will definitely recommend to anyone heading to Hershey Park!

"One Night Stay for Hershey Park"
Greg H, 15 Août 2018

The hotel staff were great. My kids were given Hershey bars at check in and the ice cream and popcorn in the lobby were a great treat. The 25 cent water bottles in the lobby were a welcome site after coming back from Hershey Park. We purchased a room/Hershey ticket/breakfast deal from Kidco. We were very happy with the deal. The hotel is nice and very clean. The pool was nice. The room was nice. The restaurant is very good for dinner and breakfast. We recommend this hotel.

"Great Stay!"
JacquiLB, 14 Août 2018

We needed a hotel close to our destination and this hotel was perfect. It is also pretty near Hershey. It was clean, comfortable and the staff were very friendly and helpful. It was also convenient to have a restaurant/pub inside the hotel so we could relax and have some good food & drinks and not have to travel around. Overall, we would definitely stay at this hotel again.

"Great Experience for Large Groups"
Kevin F, 13 Août 2018

This past weekend, we stayed at this hotel with our entire travel soccer team that included 11 families. The hotel was extremely accommodating in providing our team a space to meet. They did a great job of having our entire room block on the same floor that kept us all together. The front desk staff was extremely accommodating. The rooms and the entire facility were very clean. All families enjoyed the stay and we will be back next year.

"3 story indoor pool area - Pool view room VERY noisy and smelled of chlorine."
keidman, 12 Août 2018

This hotel is clean and the rooms are nice, but in general this hotel is tired. There are no USB ports in the room to charge cell phones, which have become standard in most hotels. If you don't bring your block you are out of luck. A lot of the other rooms were facing the highway, so if you like a quiet hotel, this is not the choice for you.

"Fantastic Hotel"
_suetolton, 09 Août 2018

We recently stayed at the BW Premier Hotel in Harrisburg for 2 nights and it was absolutely wonderful. This was actually our second time staying here, which is why we returned this time. We were visiting Hershey Park and Harrisburg. This was an ideal location for both, only minutes away from Hershey Park. The accommodations and service were excellent. The rooms were comfortable and clean. My grandchildren just loved the pool, arcade, free pop corn & ice cream. We would highly recommend this hotel to anyone visiting this area.

"Not the best stay, not the worst either"
hanksmomma, 07 Août 2018

We chose to stay here during the Mecum Auto Auction because it was the host hotel. First I should say I believe the management must be phenomenal. The hotel is obviously old, but management has kept this hotel running by having a friendly & helpful staff, extras such as flavored water and coffee in the lobby, clean and up kept rooms and lobby areas, etc. Upon check in, I was asked what floor we wanted our room on. I asked what she recommended. She said the third floor would be the most quiet, so I chose that. If you want a quiet nights sleep, I do NOT recommend room 300. We stayed 4 nights and barely slept any of those nights. It was a quiet floor, however room 300 is right by the entrance to the hotel. There is a table that sets outside and every single night there was a group of people out there until 2-3 am drinking, being loud, and yelling profanities. We didn't call in a complaint because everyone has a right to spend their evening as they choose, but I think it would be wise to move the table nearer to the entrance to the restaurant/bar so people don't gravitate to the entrance of the hotel to hold their parties. That is really my only complaint. The rest of the hotel was quiet. O'Rileys restaurant/bar is attached to the hotel and offers a great selection for everyone. The lobby is beautiful, the pool area looked nice, great staff, good parking, close to many restaurants and shopping, and the list goes on.

"Wonderful hotel"
John_Fereira, 07 Août 2018

About a year ago I booked and stayed at the BW Premier on the way home from DC. Even though I was traveling alone, they put me into a suite (I think, partially because I am a BW rewards program). The room was amazing. Based partially on that stay we booked two nights at the hotel for the beginning of a week long amusement part vacation. Although it's about 20 minutes to Hershey park it's a very pretty drive. While we didn't get the upgrade to a suite the room was large, very clean, and comfortable. The staff is excellent, the lobby very welcoming, and the Irish pub connected to the hotel is better than most restaurants you'll find in a chain hotel. Sometimes it's the little things that make the difference between a run of the mill chain hotel stay and a memorable stay. This hotel seemed to cover all the little things, as well as everything one would expect from a chain hotel. I'd most definitely stay at the BW Premier again.

"Great hotel"
jmichaelobrien, 06 Août 2018

Excellent staff, very nice hotel. Despite the fact there was a large wedding on site we never heard any noise from them. Was a great nights sleep. Restaurant was really good food. Room upgrade was wonderful

"Excellent"
Llewellyn C, 06 Août 2018

Perfect for families, close to Hershey park and best of all... o'reillys Restaurant and pub attached to the hotel! Great food for breakfast, lunch or dinner. Friendly staff and service... not to mention clean and spacious rooms!

"Wonderful Family Experience!"
AMCAR714, 30 Juillet 2018

We were going to stay for three nights, but with the unfortunate rain and flooding of the area we originally cancelled. The Hotel staff was kind and understanding of the situation and allowed us to cancel without issue. The next day, after deliberation, we took a chance and rebooked for the remaining two nights. The staff made sure we were still able to have a room located close to another family we were traveling with. The hotel is beautiful. The staff is very welcoming friendly and helpful. They offer children's happy hour with free treats for the kids. The pool and workout room were very clean and well maitained. We did not have the opportunity to try the adjacent resturant, but will on our retrun visit. Highly Recommend this hotel when traveling to the Harrisburg/Hershey area!

"Convenient hotel, for hershey"
ginabeena614, 24 Juillet 2018

Loved our stay. This was our second time staying at this hotel. We are a family of 6, the 2 bedroom suites are perfect. This trip we were a group of 35, and had 5 rooms, all on different floors. Rooms were clean, staff is very friendly and helpful. We had an issue with a room key and Andy quickly took care of the problem. Peter the manager is very nice and friendly greeted my daughter every time he saw her, even remembered her name. She loved looking for him in the lobby. Flavored waters and hot coffee always in lobby. Quick drive to hershey park, about 20 minutes. We loved the restaurant (O'Reillys) in the hotel, had dinner there and breakfast.

"Wonderful stay"
Tony R, 24 Juillet 2018

We stayed two days during a quick weekend trip to Hershey. The hotel was very nice and the staff was beyond helpful with everything we could need. We were very impressed with the location, the cleanliness and the overall feel of the hotel. We'd most certainly stay here again if we're in the area.

"Clean, quiet, nicely located place to stay"
Molly A, 24 Juillet 2018

Our family of three stayed here during our two day Hershey trip. The hotel was clean, quiet and comfortable. The staff was very friendly and quickly responded to our requests (extra blanket, razor). The pool is a nice size and the kids appreciated the game room. The coffee and infused water in the lobby were a welcoming touch, and we loved the Hershey kisses hanging from the ceiling. This Hotel is a short drive to Hershey, but is minutes from anything we could have possibly needed. We would stay here again for sure.

"Great place for some"
Murphysmom63, 23 Juillet 2018

Know this hotel gets rave reviews; that's why I booked it. We had spent the day at Hershey Chocolate World and wanted a place towards home afterwards. It is a very large motel with a conference center, adjacent restaurant, and huge indoor pool which makes it a wonderful place for large groups--business, sports teams, etc. We were traveling with our younger granddaughters and had 2 rooms, adjacent. I had booked this hotel directly, requesting adjacent rooms and even called the day before to confirm this. When we arrived they were scrambling to find us adjacent rooms. They placed us on the 1st floor, with sliding doors direct into the indoor pool area. Those doors were unlocked 10 am-10 pm. I did not like that arrangement. Anyone could walk into the room from the pool. This was our only source of outside light, too, which meant you needed to keep drapes closed at all times. The restaurant was just ok, and the service was slow. The front desk staff was very professional. Rooms are small and have low ceilings, but they have tried to update the bathrooms.

"Great Place to Stay!"
Shanick07, 22 Juillet 2018

We chose this hotel because is very close to Hershey Park. Also, it was a better deal at Groupon. We stayed on Wednesday and Thursday, so it was very quiet. The receptionist was very friendly and helpful. He also handed my son a Hershey chocolate bar, and of course he made my son happy. Around the same time (5 p.m) they were having complementary popcorn at the lobby. The beds and pillows were very comfortable. We enjoyed the heated pool, and the little arcade. Right in front of the pool they have lockers, and restrooms. I would definitely recommend this hotel. The only con is that the breakfast is not included. However, they have complementary coffee, water, hot chocolate, and the in the lobby. If you want a quick breakfast It is a Panera behind the hotel. Also, the hotel has a laundry area if you need it.

"Excellent hotel"
69bella1, 19 Juillet 2018

Hotel staff very friendly very nice beautiful hotel the general manager Peter was awesome Melissa was very helpful very polite!!everybody's just kind and courteous They go out of their way to help you and make you feel comfortable and welcome we are definitely coming back !!! I'm a single dad of two daughters and my oldest daughter lost her iPod in air hockey table and Peter and maintenance man was able to get it out for my daughter they went above and beyond my expectations 10 star hotel!!!! Thanks PB

"Family Visit to Harrisburg, PA"
Samantha D, 14 Juillet 2018

This premier bw was very accommodating. Indoor pool and game room are great for families with kids. The coin laundrey was quick and not too expensive. The extra touches like popcorn, cookies, and water in lobby were nice too. Easy location to attractions at Hershey, PA

"Kind Staff"
kh0ldsw0rth, 13 Juillet 2018

Nice hotel. Staff were very friendly and courteous. Meeting rooms had snacks and beverages for guests at all times. Local stations for the television, nothing fancy. The location was good, near restaurants and shopping.

"Older hotel but nice"
Jessica G, 13 Juillet 2018

This is an older hotel but still adequate. The staff was friendly , I love that they are very concerned about noise in the room areas w signs . They had plenty of info in the rooms above cleaning etc. the pool area was amazing and my kids loved it. If we lived around here this would be a nice stay in winter for the pool and getting a poolside room. There was a slight musty smell and the rooms probably use some good old fashion elbow grease to clean areas that get funky but don't need cleaned every visit

"Wonderful stay with our grandchild"
Pamela J, 12 Juillet 2018

We recently enjoyed a three day stay at Best Western Premiere Resort, in Harrisburg Pa. We booked two rooms, one for my husband, and myself, and one for our son and grandson. Booking was very easy, during which I requested adjoining rooms. Upon arrival, the front exterior is quite pleasant. The lobby inside is extraordinary. The reception desk staff were very courteous, and very prompt with our check-in process. We did indeed receive two adjoining rooms, they were located on the 2nd floor interior to the indoor pool view. I do have to note that if we had received exterior rooms, I don't know that I would have been all that happy, especially rooms to the rear of the hotel, as they abutted the hwy. You can tell the rooms had been recently updated. The room was quite lovely. It was somewhat narrower than most standard hotel rooms, but this did not bother us. The bathroom was updated and lovely also, again it was more compact than most. The only time it bothered me was when I went to put tops on, I always hit my hand on the ceiling. This would not due for most tall men. Towels were always plenty. It came with your standard amenities, and hairdryer. The room has a safe, ironing board, iron, microwave, refrigerator and coffee maker. Coffee is always available in the lobby, as is flavored ice water. There is a breakfast buffet, that does have a fee, and although reception will tell you the price stays the same for the time its open. That does not appear to be the case. As I have receipts for three different days, at three different times, at different prices. The price varied from $45-$56…. I did not inquire why but should have. The hot buffet breakfast was huge and plentiful, eggs, bacon, sausage, grits, rolls, breads, cereal, yogurt, fruit, muffins, pastry, pancakes….My husband and I enjoyed one dinner in the Irish Pub, we had the stew and it was delicious. The appetizer was to die for, seasoned rubbed chicken wings….we got the Cajun rub. They were outstanding. The indoor pool was delightful, we thoroughly enjoyed it, there were plenty of towels early in the day. There are plenty of chairs and tables, loungers. The first-floor interior rooms abut the pool and have sliding doors to the pool area. The closing time for the pool was 10pm and seemed to be quietly followed for the most part. There was only one day a noisy group seemed to linger till 10:30. There is a Walmart nearby for last minute needs. Also some fast food places. I was disappointed their were no local restaurants such as Applebees, TGI Fridays, or anything of that nature. They were more settled in Hershey. All in all it was a lovely hotel stay and we would definitely recommend it and return ourselves

"Great Stay, Highly Recommended"
EyeLuvMyLife, 12 Juillet 2018

This is like the nicest Best Western I've ever seen! They welcomed us with open arms after an issue with another hotel left us scrambling to find someplace to stay. The employee at the front desk even gave my daughter a candy bar for the rough time we had that evening! The service and attention to detail were top notch! The lobby is impressive and offers tons of seating. We stayed for 2 nights in a room that overlooked the pool, which was a nice surprise. My daughter enjoyed both the pool and arcade/game room. We ordered breakfast from room service with the doorknob menu/ordering card and the portions were HUGE! We also ate at the attached restaurant (very convenient) and the food was delicious! While staying here, we vacationed to the Hershey Chocolate World and it was about a 20 minute drive from the hotel. This hotel was a lot more affordable than those right by Hershey too! All in all, it was a great stay and I would highly recommend it!

"Exceeded expectations"
Erin S, 09 Juillet 2018

The staff was very friendly, including the GM Peter. The lobby was pleasant and offered many nice areas for conversation. The room was clean and adequate. It's a great hotel for a mid-size conference.

"No better option for visiting Hershey Park"
jonmatt4nr, 05 Juillet 2018

You can stay 5 minutes from the park and pay 2-3 times more, but why would you do that? This hotel is only 20 minutes away and has a great indoor pool which never gets too crowded. It's clean. Parking is easy. The staff is helpful (shout out to Jasmine in housekeeping who was super helpful with my requests). Kudos: Pool was exceptionally clean and well-maintained this year. Minor problem: I've noted problems with secondary entrance doors being unlocked after 8 pm even though it is posted otherwise. It appears they have mostly fixed this problem; however, I still experienced inconsistent behavior with the doors on the south entrance at night. Sometimes both were locked. Sometimes one was locked and one wasn't. One time, I used my key to enter, went back to my car because I forgot something, and it was unlocked when I returned. Seems like they still need to take a look at what is happening with these doors.

"Loved This Hotel!!"
samaralkhulaidi, 04 Juillet 2018

Beautiful Hotel with an amazing staff. Front reception was super friendly and helpful in showing us around and telling us about all the beautiful areas of Hershey, PA to visit. Room was spotless and very comfortable; had complementary drinks as well. The staff even brought us an extra sofa bed for only $10. The lobby has a huge sitting area for the guests and welcomes you with coffee. Beautiful Hotel and Service!! Would 100% recommend it to any person or family visiting the area. -Samar Alkhulaidi

"Best hotel ever"
nunicuty, 04 Juillet 2018

The rooms were very spacious. The workers were very nice . The reception was very nice. The entrance was very nice as well as the price. Very beautiful. Nice food super delicious. I would definitely come here again.

"Staff is great but..."
Sweetbaboo825, 30 Juin 2018

I stayed here at the end of my vacation in NC (room 201). Check in was a breeze even though there was a tour bus full of customers. I had a king with a balcony. Although the balcony overlooked the parking lot it was still nice to have outdoor access. I immediately changed and headed to the pool. HUGE!! Although I would think it would get crowded quickly with kids. It was a nice swim though and afterwards went back to the room, took a nice long shower with tons of hot water and nice bath products and went to the bar. Service was great and the prices were pretty reasonable for the area. Went back to the room, had a cocktail on the balcony and ordered room service. Now all this time I had basically just done a quick glimpse at the room - everything looked clean. Room service came (FYI they add 20% to the bill, and my waiter told me that but I tipped him extra anyway). Food was really quite good (burger cooked perfectly) BUT this is not normal room service where you have a tray, real silverware and condiments in glass bottles. Everything was plastic and brought to the room in a plastic bag. While there was ketchup, there was no mustard and no s&p shakers. Disappointed because I adore room service. This was about the time I also noticed the insane water damage to the ceiling in the bedroom/living room area. It was too late to change rooms but man they need to do something about that. Bed was very comfy and I would have just loved to sleep in but someone thought that 5:55 a.m. was the perfect time for the lawn maintenance crew to go through and mow the lawns. What the heck? So I fell back to sleep, ended up oversleeping and had to scramble to hit the road before rush hour, missing breakfast, which I was not happy about. I tried to send an email to management about the events through their website but was informed the secure site was down. Then sent an email through normal channels and never heard anything back. While there were some pros about my stay, I'm not sure I would stay again considering the cons.

"Best place to stay if visiting Hershey"
284kristis, 27 Juin 2018

My family and I have been staying here for the past 10 years! The hotel is immaculate, modern and very welcoming. The rooms are modern, always spotless and the beds are so comfortable! This hotel is perfect for families! My kids love the spacious indoor pool, arcade, and ice cream social/popcorn cart in the main lobby area. The bar and restaurant has a great buffet breakfast and menu. The staff is always friendly, welcoming and accommodating. I consider myself a hotel snob and this hotel is one of my favorites to come to year after year. It never disappoints! With only a short drive from Hershey, it is well worth it!! Also, someone's review below commented on the dated hallways and substandard rooms..I honestly think they reviewed the wrong hotel by mistake. You can't get anymore modern and immaculate then what they provide.

"Nice stay!"
jysp, 20 Juin 2018

We booked a room here to stay the night after a day at Hershey Park and the Imagine Dragons Concert. Had tried to find a place in Hershey but everything was full and way more expensive. We checked in late but was very impressed with the lobby and room; clean and spacious. Oh, and they gave us free Hershey bars! O'Reilly's, the restaurant attached to the hotel had a nice brunch at a good price too. Should we ever need to go back to Harrisburg, will definitely book a room here!

"Outstanding on All Fronts!"
Kelly C, 19 Juin 2018

After having our annual member meeting at another locations for seven years, this was our first time at the Central. We have a small staff and rely heavily on the facility to support all the different aspects of a meeting that includes 200+ registrants, 35 display vendors, 24 breakouts, two general sessions, breaks, lunches and a large dinner and keynote speaker. I arrived on Tuesday to set up and the staff met me at the entrance and assisted in unloading all of our meeting materials, signs and equipment. From that moment, until we left Friday morning, we experienced a staff that was always present, easily accessible, intuitive and always willing to help us attend to the needs of our registrants, staff and presenters. More importantly, in the months and weeks leading up to the event, the staff was supportive, provided their expertise as we made catering/room decisions and were always polite and helpful. We have already booked our 2019 meeting at the Central.

"Returned Phone Charger"
Jackie E, 18 Juin 2018

Hotel was very clean, employees helpful, and beds comfortable. No hassle checkout leaving keys in room and calling front desk made leaving much easier especially being the furthest room from the front desk. I left my phone charger on accident and they are mailing it back to me! Now that's customer service! Only down side was there wasn't any USB ports to charge a phone and only one plug in near a table or nightstand. It's about 20 min from Hershey Stadium and Chocolate World where we went. And the drive is pretty. Also, only a couple min from Dollar Tree and Burger King in a shopping plaza.

"We love Best Western Central!!"
Alicja P, 18 Juin 2018

We come here every year for our trip to Hershey Park. We love the atmosphere of the hotel, especially the lobby. If you have kids ask for the poolside room with direct entrance to the pool - feels like you have your private pool :) I really appreciate little things like complimentary coffee and fruit infused water available all day. I am also very impressed by "fresh remote" idea since we all know TV remote is the most contaminated item in every hotel room. And last but not least: the staff is always very pleasant and helpful. Thanl you for making our stay special :) I have never been disappointed since we started coming here few years ago. 20 minutes ride from Hershey Park but well worth it.

"One of the best stays anywhere"
mcmonigal, 16 Juin 2018

Would definitely stay here again! Room was clean, bed and pillows were comfy-I recommend the two bedroom suite-we had a door that opened right to the pool???? The staff were very attentive to our every need. O'Reilly's Tap Room is connected to the main lobby. We had drinks and late night apps, portions were big and prices were right-room service breakfast was very good and also large portions. Looking forward to a return trip.

"Frequent Businnes Traveller"
Jclops34, 09 Juin 2018

I stay here at least once a month because of proximity to my office. The staff here is fantastic and will greatly exceed your expectations. Don't waste your time searching other nearby hotels. Stay here

"Convenient Location ---Huge Lobby"
Choc18Chip, 06 Juin 2018

The room was adequate and comfortable. Additional light in the room would be beneficial. Obviously they cater to conferences as there were many conference rooms. The attached restaurant was quite convenient.

"This is a great hotel for a visit to Hershey or Harrisburg"
Michael K, 05 Juin 2018

I have stayed at this hotel many times over many years for work. I look forward to coming back every time. The check-in process is quick and the front desk staff are helpful and courteous. This hotel has a convention centre and a large lobby. The restaurant has an excellent breakfast buffet and evening with an obviously popular bar but not loud, great for a chat in a booth or at the bar. The rooms are nicely decorated even though a highway goes along the back, I don't find night traffic disturbing in any way and have a room in the back as I write this. Please consider this review from a happy traveller.

"Really nice hotel "
Sean C, 30 Mai 2018

Stay there 1 night over Memorial Day weekend. What a beautiful hotel. Very clean. Staff was very friendly. Rooms are a good size. We had a view of the pool. We were there for a soccer tournament so there was a ton of kids. The pool is one of the biggest indoor pools I have ever seen at a hotel. Plenty of room for all the kids. The Irish restaurant attached to the hotel has great food and very reasonable. We had dinner there. I will use this hotel again if I go back to Hershey.

"Prom 2018"
turtles1205, 29 Mai 2018

Good Morning, My contact person was Jessica Dickey. She was easy to work with, attentive to details and made sure our students had a great [PROM] evening. The kids totally enjoyed themselves! Even the Principals and teachers said it was a good evening! I felt everything was WONDERFUL!! The food was delicious and ALL of the staff was great. Mike and his setup were great to work with as well as the cleanup guys afterwards – everyone was helpful, professional and courteous, double checking anything they found, making sure we didn't forget anything. Your front desk personnel were pleasant and helpful any time I asked a question or needed anything. I am looking forward to work with you and the hotel again next year. Jessica, I would like to send an email to the hotel director or manager and let them know what a wonderful job you all did – so if you could, please, send me email their addresses. Thanks again for everything –

"Really nice hotel"
kmdl, 26 Mai 2018

This is the second time that I have stayed in this hotel on my way down to Lexington, VA. It's about the halfway point for me so a good stopping point. It's clean, comfortable, has a restaurant attached, a water cooler in the lobby with oranges and hybiscus flowers and a friendly staff. What more do you need?

"A very elegant and charming chain hotel"
Bay-Area-Grandma, 25 Mai 2018

Our stay here was pleasant and comfortable. Our major complaint was that the hearing assistive devices we requested were not readily available. The restURnr server, Gail, and the maintainance person, Dave, were super.

"Great Hotel"
Deborah1795, 23 Mai 2018

This was the first time that I stayed in a Best Western Premier hotel. I was very surprised at how wonderful the hotel staff, hotel room and hotel accommodations where. I would highly recommend this hotel and I was formerly in the travel business.

"Great location and fantastic staff"
Kevin C, 23 Mai 2018

I had to spend 3 months out of town for business travel and chose the Central Premier for my stay. Staff was exceptional. Rooms were clean and comfortable. Restaurant had a great menu and lots of draft beer options. I would recommend this location for both business or family travel.

"Comfortable Hotel with Great Staff"
MikeMoAtl, 18 Mai 2018

Older hotel that has been maintained nicely. The staff is very professional and friendly. My room was dark, but very clean and comfortable. Great free Internet and fitness room that is a bit nicer than many. Also an indoor pool and game room for the kids. I'd return if I needed to stay in that area again.

"Hotel- 3, Customer Service- 5"
salexi72, 17 Mai 2018

When my husband questioned why I had booked a Best Western, I simply said it was the Best Western PREMIER...and... told him the tripadvisor reviews were awesome. That being said, we were excited and anticipating our stay. The entrance is grand. We were greeted and checked in very kindly by David. On the way to our room we noticed the hotel itself was lackluster. Scuff marks, areas that needed paint and a little TLC- but to us, that was ok. However once we got to our room and settled, I discovered hair on the "clean" remote sleeve, the peep hole jammed closed with paper of some sort, watermarks all over the ceiling, paint chipping, and after I took a shower and grabbed a towel, I found dirty tissues behind the towels- I wondered where I went wrong. David (the gentleman that checked us in) texted me asking how our stay was thus far. I phoned him and relayed what I wrote above. David was very polite and advised me to speak with Patrice the following morning. I did as such, and Patrice was attentive, professional and accommodating. She assured me the issues we had in our room would be resolved. She was diligent in making sure she could make things right by us. Overall, the hotel could use some cosmetic TLC, but the staff takes the comments and concerns about people staying seriously, and I feel like my input was of value.

"Great place to host a business event"
TCole_2018, 17 Mai 2018

PAA Central has held a number of event here at the hotel. All the hotel staff is always wonderful. The conference staff is very attentive and professional. Lenny and Mike both made sure our staff had hot coffee at our registration table for us. We appreciate all the personal and one-one-one attention to our last minute details. Thank you!

"Extremely impressed"
Buddybites, 17 Mai 2018

I was extremely impressed with this facility as far as atmosphere, cleanliness and hospitality. An Irish Pub is right next door, excellent food. We traveled with our dog and the cost of her stay was minimal compared to other hotels in the area. The cost of a room in this hotel is definitely worth every penny!

"Great location"
Steve P, 14 Mai 2018

We lover the wonderful indoor pool, it was warm and comfy. The hotel is well maintained and very clean. They have a great Happy Hour in the Irish Bar. The food there is very good; better than many other similar places. The location is perfect for Hershey activities.

"Surprising hotel for the rate"
Tom A, 07 Mai 2018

Stayed here with my son. Lobby is gorgeous. Lots of business people around. We didn't visit the restaurant next door but it seemed very convenient. Check in and checkout was super easy. Pool was huge but filled with tons of screaming kids. Our only issue was that they were remodeling rooms right outside our door. It's was a little annoying, but we understood they are just trying to improve the hotel. They should not book rooms right next to construction. Otherwise great stay for a reasonable rate. Would highly recommend.

"Banquet Experience"
squeeker1d, 06 Mai 2018

Yesterday, my wife and I attended a United Church of Christ event in the ballroom of the Best Western. The event included numerous tables with donated objects for a silent auction. The hotel served hordevours for guest to snack on while the silent auction was going on. There were about 125 people in attendance. The servers kept our water glasses full, served our salads, meals, and desserts. It was amazing how quickly the food was served, and tables cleared afterwards. Not only was the food served quickly, it was very good. I would highly recommend this hotel for large events.

"The obvious choice in Harrisburg "
Joe S, 06 Mai 2018

I've stayed at this hotel more than 10 times and I love it more and more each time I stay. The lobby looks extravagant. It has a few computers and a piano and popcorn and water available and it's wide open. The price is always fair here. The property is always spotless and well maintained. The rooms are always clean and comfortable. And the staff members here are like family. I'd like to say a special thanks to Claude, Ethan, Patrice, Curtis, Katelyn, Randy, Enjoli, and Cher. These are the nicest people I've ever dealt with at a hotel. And Peter is a great manager. He runs a great place and he's always been nice to me when I've talked to him and he takes care of everything. I will definitely return to this hotel every time I go to Harrisburg. I always have an A+ stay when I'm here

"Phenomenal Service!"
LLTravels2014, 06 Mai 2018

My daughter and I live in Maryland and recently drove to Pennsylvania to this great hotel for a mommy/daughter getaway and received phenomenal customer service from its employees. Everyone was happy to help and provide information on surrounding activities and was very knowledgeable of the hotel. My daughter has asthma and the staff did not hesitate to make sure we had the best humidifier for her and especially staffer Mr. Dave went out of his way to ensure that I was taking care of when I needed assistance. If you are looking for a getaway that is fun for the kids who may enjoy swimming, the arcade and also fun for the adults there is a wonderful restaurant called O'Reillys that serves amazing wings! This is definitely your hotel with a family oriented staff it feels like a whole away from home!

"Clean, Comfortable & Excellent!!"
Weary_Traveling_Man, 03 Mai 2018

Check-in was a breeze, everyone was courteous and friendly. My room was sparkling clean, and the bed was very comfortable! I did not go to the bar or restaurant, but it seemed like everyone was enjoying themselves. Ony next trip through Harrisburg, I would not hesitate to stay at this property again!

"Deedee831"
User, 03 Mai 2018

Recently attended conference at this hotel. Staff went out of their way to accommodate and were very friendly. Would definitely recommend for conference or leisure. Rooms were clean. Refrigerators in rooms a plus. Close to shopping and restaurants. Nice indoor pool.

"Beautiful lobby, comfortable and clean room. Hotel staff friendly."
kendrafrench7, 01 Mai 2018

Had a good experience at this hotel. The hotel staff are great and very amenable. They went out of their way to be of assistance and make our stay pleasurable. The beds and pillows are comfortable. Especially liked the lobby with the beautiful natural light!

"NFP annual conference"
grunza6, 01 Mai 2018

Staff is very helpful and friendly. Hotel is neat, clean and bright. Check in was easy. Staff responded quickly to needs. Great place for a business conference. Close to attractions. Peter, from management, went out of his way several times to make sure everything is perfect!

"Love this place"
lettyrules, 27 Avril 2018

We stay at this hotel every April for our yearly family/friends Hershey trip. It is convenient to all and a great place to stay. Beautiful rooms are all updated and kept immaculate. I really like staying in the first floor rooms that lead out onto the pool. Nice sized pool that is kep at the perfect temperature.

"Central PA Gem"
torino2, 24 Avril 2018

The room was not only clean but had also been updated. Check in was quick and easy as was also the checkout. The staff here are all terrific and really treat you like a valued customer. The food in the restaurant is excellent. No need to leave the hotel. Excellent location not far from center city and Hershey. It is my choice when visiting central PA. Hope you will also discover this Gem like I did.

"Great Hotel, Great Service"
David_Ba928, 24 Avril 2018

When attending a business conference, it is rare for a hotel to exceed expectations. The Best Western Premier in Harrisburg does just that. First impression: you walk into a large open atrium that really nice. The staff is very friendly when you get to registration. Nice touch; a free coffee bar open all of the time across from registration. The sleeping rooms: large, comfortable beds, and above average bathroom amenities. Meeting rooms are well staffed and maintained. Banquet and meeting foods are very good. Overall: we'll definitely return. Kudos to staff and management.

"Artisan Guitar Show Review"
johnB9424QV, 23 Avril 2018

The Premier Best Western, Central Hotel Harrisburg proved to be an excellent venue for the Artisan Guitar Show. Exhibitors and audience members were constantly made to feel welcome—from the cheerful pansy planters at entrance doors, arts and crafts inspired atrium with complimentary beverages, meticulously clean display area and bathrooms to the friendly and accommodating staff. Hotel staff did a wonderful job of quickly and competently providing many set-up changes because of the complexity of the show. Special recognition must be given to both Mike Dickey, Food and Beverage Manager, and Jessica Dickey, Catering Manager. On several occasions, they were able to anticipate potential issues and provide excellent suggestions in order to facilitate a smooth operation. They did so in a very confidential and professional manner and provided very helpful support.

"Dog Show Extravaganza"
PollyPhin, 22 Avril 2018

Spent three wonderful days at this hotel along with 100+ corgis and their owners for a Specialty dog show. The hotel and restaurant could not have been more pleasant and the staff could not have been more helpful. They didn't even mind the dog hair! The only negative-the beds could use better quality mattresses and pillows.

"great stay"
thirdeyeblind, 16 Avril 2018

Our first time stay at this hotel. We usually stay at the Hershey Lodge when we''re in the area to catch a Hershey Bears hockey game. The Check in was quick & easy and the staff was extremely helpful. The room was comfortable. The fitness center and pool area was great. Some room open right onto the pool deck. We will definitely stay here again!

"Business Conference"
ekeane2018, 11 Avril 2018

From beginning to end the staff at the Central Hotel - Best Western Premier was outstanding! Everything we needed to host a successful conference was provided with a great customer-focused attitude. In addition, the meeting spaces /guest rooms were top notch and the food exceeded our expectations. We will definitely be looking to host at the Central Hotel again in the future!! I highly recommend for your personal and business needs.

"Pleasantly Surprised"
KingSteve, 09 Avril 2018

Stayed at The Best Western Premier over the past weekend with my daughters for an event at the State Farm Show Complex. The first thing I noted was the exceptional customer service! Every time I saw an employee, they always asked if everything was good and made sure we did not need anything. The staff was fantastic! The room was clean and comfortable - honestly nothing exceptional, but met my expectations - a great value! The 24 hour coffee/water station in the lobby was a nice extra as well. The pool and fitness areas were clean and were in good condition. We had the breakfast buffet both mornings - selection was good. The waitress we had both mornings (I unfortunately did not get her name) was fantastic! Overall, the hotel was conveniently located for us to easily get to the Farm Show Complex within 10 minutes. There were lots of great chain restaurant options within a couple minute drive of the hotel. I would certainly recommend this hotel based on the tremendous staff and the convenient location!

"Great hotel and reasonable rates"
MBRUNNER25, 07 Avril 2018

I once stayed at a Best Western in St. Michael's. I thought I would never stay at another after that one. This place was great. Clean, modern, comfortable, and affordable. Would totally stay here again! Maybe it's the “premier” that makes it better! Lol:)

"Spring break "
Shannon M, 03 Avril 2018

I am a hotel snob but I will say this is the BEST Best Western I have ever seen. I almost said no but once I showed up it was a thumbs up for sure. The pool is great and the staff is very friendly. Best part they have two room suits!!!! Please check out the restaurant and ask for Taylor.

"GREAT overnight stay!"
Jesslaub, 02 Avril 2018

We were only in town for one night but had a great visit at this hotel. The restaurant has great food and the staff were friendly and helpful. The check in process was quick and the room we had was very clean and up to date.

"Annual Event extraordinarily executed by hotel staff."
we4singalto, 02 Avril 2018

This is the 2nd year in a row our annual fundraiser has been planned at this property. Going forward, we will always plan on coming back, as the staff is phenomenal in making the venue "perfect" even up to the last minute with changes etc. The food was liked by all guests, equipment provided had no issues, and banquet staff delivered high quality service in clearing dirty dishes and keeping food trays filled, Front desk staff also helped when necessary during the event, and overall, the event was perfectly executed in all areas of hotel responsibility.

"Great hotel and staff"
vetter022018, 02 Avril 2018

Stayed with my family over easter/spring break. Very accommodating and helpful staff. We were also traveling with our puppy and the staff put us on the first floor near an exit to make it easier for our furry companion. Kids loved the big indoor pool. Attached restaurant/bar was also nice to have right there on property for the wife and I after the kids went to bed.

"Nice Front Desk Staff, Big Lobby, Good for Events"
Bri Z, 01 Avril 2018

We participated an event held in the hotel and needed three rooms. The front desk staff was very nice and helped to arrange our rooms adjacent so the kids could practice together before the competition. Thanks.

"Hidden Gem of Harrisburg "
Patrice M, 27 Mars 2018

Due to the recent snow storm we had last week, I was unable to get home and booked a room here. The staff was very accommodating in all departments and my room was clean. The bathroom seemed to have been recently renovated as it was very modern looking. I was impressed with how many amenities were in the bathroom upon checking in as well as the list of more amenities I could obtain from the front desk if needed. So even though it was an unexpected stay, I definitely enjoyed it!

"Excellent oasis in the storm"
Katelyn R, 26 Mars 2018

My husband and I booked a last minute, dog-friendly room at this hotel during the recent snow storm to break up our drive. Boy, were we impressed! Not only is the quality of the hotel better than expected, but the service was top notch. Another highlight was the amazing Irish pub in the hotel that has dozens of unique, hard to find beers and good comfort food, just what you need after a day of driving in the snow. When I left my Kindle in the room by accident after we checked out, staff went above and beyond to mail it back to me and refused to let me pay for the shipping. Unbelievably amazing! In this day and age, it was special to find such attentive service. We will definitely be back if we're in the area again. Thank you!

"Betty"
Betty R, 25 Mars 2018

Walking into the hotel you feel welcome. I felt right away it was going to be a pleasant stay. Randy who checked me in was awesome. I wanted a different room location away from the elevator and he gladly took care of it. He also said we would in joy the in house restaurant and said the steak was excellent. It was. If traveling in the area again I would stay.

"Conference Stay"
nhilger, 25 Mars 2018

Stayed at the Best Western Primier for a 3 day convention. They really did a great job and the staff could not have been more caring and helpful. The food was terrific too! Overall, I think it was an outstanding experience.

"Best hotel, best price!"
Nikki B, 24 Mars 2018

I am a greyhound driver so I travel A LOT!! This is the only hotel I go to when I'm in Harrisburg. Exceptional rooms as far as cleanliness, level of comfort and decor. Randy at the front desk is amazing!! He knows what I need/want before I can say it and he is always smiling! O'REILLY'S restaurant inside the hotel has some of the most amazing pub style food I've had (the smoked wings are killer) a gourmet breakfast buffet and almost any kind of beer you could imagine. It's a 100% non-smoking hotel. Even though I am a smoker, I appreciate not having to smell it in my room and clothes. The hotel looks exactly like the pictures...Pool, fitness center, computer area, unlimited coffee, tea and rose water, walking distance to several shopping centers and restaurants... aIl this and more for less than $150/night. Spend the night, you won't regret it!

"Business trip"
Jim I, 22 Mars 2018

This is my second stay at the Best Western Premier Hotel. I found on both occasions that the front desk staff were friendly and helpful. The king bed was comfortable and the room neat and clean. My next trip to Harrisburg will find me staying at the Premier.

"Great hotel for the price"
SWEECIE, 21 Mars 2018

Once a year my daughter competes at Hershey Park in a cheer competition. For the last three years we have stayed at this hotel. What a great choice! The hotel is clean, modern and the staff is very accommodating. There is always fresh coffee/tea in the lobby throughout the day. The pool area is perfect for kids and families. The rooms are always clean and large enough for a family of four. If you need extra bedding they provide a cot the size of a bed. The room is equipped with a small refrigerator and microwave to offset some of the cost of traveling. We have also had the opportunity to eat in their banquet room and the food was very tasty. Looking forward to coming back next year.

"Never again "
Stephlamanna, 19 Mars 2018

I found it to be dirty. Also, when I checked in at 7 pm on a SUNDAY, I opened the door to my room and the housekeeper was there on the phone. Very odd. The bathroom floor was dirty and no wash cloths. I did let house keeping know and was brought some. However, the next day, no wash cloths. My room wasn't cleaned until after 2 pm the second day I was there either. Front desk staff not friendly or engaging. The conference/food staff were very nice and friendly.

"Went way above and beyond!"
pennsylvanialica, 19 Mars 2018

The office staff was wonderful to work with for our convention this past weekend but Mike and his set up crew staff were the best I've ever worked with...they were there for anything extra that was needed from microphones, to additional tables to helping me decorate etc.....they were so polite and respectful and appreciated all the hard work we put into a convention and wanted to make it as successful as possible....I can only hope they are all there next year when we go back so hopefully BW treats them well and keeps them on!

"Fairly good"
Michael_20120409, 15 Mars 2018

This hotel is clean and close to restaurants. We used it as a stopping point on our way to Florida. Our only disappointment was that it did not offer a complimentary breakfast. There is a restaurant within the hotel, but our past experience was not good - it was relatively expensive, and had slow service. This was an inconvenience as most other hotels on our trip offered a complimentary breakfast which was satisfying, quick and inexpensive.

"Great hotel and staff"
HockeyGirl2004, 14 Mars 2018

This past Saturday we had the pleasure of visiting the Best Western Premier. While there we dined in O'Reilly's Restaurant. If you haven't dined there you should and if you haven't stayed at the property you should. The staff was very friendly and helpful. The property is very clean and modern. Looking forward to our next visit.

"Conference "
Brian H, 13 Mars 2018

This hotel is great. The room was excellent and very modern. Maybe next time I will try the pool. Very great accommodation I would recommend this motel. In a safe a secure area. The Irish pun attached has great food. Also the staff is excellent can't wait to stay next month for a week stay again.

"Quick stop"
Energiahealth, 12 Mars 2018

We arrived late on march 11, coming from Washington DC en route home to Ontario and decided we'd stop for an evening to recharge and rest for the 6 hour ride ahead. The gentlemen at the front desk when we checked in... very friendly. The decor is rustic, contemporary, soft dim lighting everywhere. Loved the mini lights I. The lobby. Our room was very spacious, again decor was very contemporary(big deal for me) Great lighting in the bathroom which was small but I'd rather have a smaller bathroom and a more roomy main area. The TV was a great size. We had a main level room with the doors leading out to the pool. Kids enjoyed the pool. We used the fitness room as well, which was not bad but good enough. Fresh lemon water and coffee freshly available in the lobby for your pleasure. As we left the manager was at the door thanking us for our stay. I'd recommend this hotel for a family.

"Conference site"
rlscavts, 09 Mars 2018

This location was easy to access. Rooms and facility are very clean. Staff is very friendly and accommodating as well. If searching for conference site location, this hotel is worth your consideration.

"Nice Hotel, Great Value"
R6046JRkarenk, 06 Mars 2018

When I'm traveling I'm always looking for a clean, modern hotel. This hotel was both of those. The staff were friendly, the rooms were modern and clean, the amenities were an extra bonus. I used the workout room which had up to date equipment. They have an indoor heated pool which looked clean and the surrounding area was neat and appealing. The rooms were quiet, I never heard any of our neighbors. In the lobby is a business area with desktop computers and a printer for any business needs you may have.

"NRA hunting show in Harrisburg"
krazyhik, 04 Mars 2018

I have been staying here for years . Nice clean rooms , Staff is very friendly , Built-in restaurant, Good food, Great free breakfast , buffet style something different everyday. Of course free Wi-Fi , Free coffee and tea in the lobby printing services. Over all reasonable rates very nice hotel.

"Really nice place"
LScottOz, 04 Mars 2018

I was in town for the Horse Expo a d stayed at this hotel. The front desk staff was great, check in was easy and fast. The room we beautiful and the bed is one of the most comfortable I ever slept in. I would stay here again.

"Tired"
Lavaboarding, 03 Mars 2018

I don't understand all the raving reviews but selected this hotel because of them so maybe came with unrealistic expectations. The hotel is aging rapidly, bathrooms look upgraded maybe in the last 5-8 years, the beds were very uncomfortable, cheap linen, cheap pillows, horrible mattress, the room lighting is mediocre at best. if you want toiletries like shampoo you have to get them at the front desk but a mouthwash is supplied in the bathroom? the soap is so drying to the skin that you really shouldn't use it, horrible. Lots of reviews raved about the cleanliness, well then I expect that light switches and the hotel guide book and such are spotless and they were not by a long shot. The pool was nice but it is a bit strange to have all the rooms facing it. the gym has newer equipment but the 2 TVs are positioned that you can only see them from 1 weight machine. the treadmills all face the OPPOSITE direction and you stare at a wall, not the most thoughtful design. The hotel location is alright, there is no restaurant in walking distance other than the Irish Pub Restaurant that's adjacent to it and I cannot recommend their food. The staff was very friendly and helpful. Price was in line with that of the other chain hotels in the area. Ok for a night but I will not stay here again.

"Impressive"
4GivenMuch, 01 Mars 2018

Very inviting, modern and refreshing! Clean and up to date rooms. Wonderful restaurant and pool. What you should expect for the money. Close to anything you'd need. Friendly staff, nice business center, workout room and lounge area as well.

"Good Place to Stay"
PVR75, 22 Février 2018

We stopped here on our way south. The hotel was clean, comfortable, and the staff were friendly. Our room was clean as well. The lobby is quite comfortable for early risers and morning coffee. There is also an Irish Pub restaurant attached to the hotel. Breakfast has an extra charge, so we chose to stop at the Ihop on our way back to the highway.

"I'll be back"
Larry W, 18 Février 2018

All good things must come to an end - as was my stay at the Best Western Premier. I wish I had booked another night in advance. Check in - Quick and easy. Room very clean and quiet. Very nice resturant ( O'Reilly's ) on premises. Nice shuttle to venue provided by hotel. I come back to this Hotel every year and never disappointed.

"Excellent Stay"
Tabitha B, 13 Février 2018

The location was great and very central to lots of dining and activities. The accommodations that the hotel had were also very surprising. For example, I was sick and they had a humidifier at the front desk. The only con I would say about our stay is the fact that breakfast wasn't included- you had to pay for it in their pub attached to the hotel.

"Very pleased visitor"
H9823TMrebeccam, 11 Février 2018

Our room was clean and comfortable. We appreciate the convenience of the in house restaurant and the shuttle service. My husband and I were also honored to witness and be a part of the entire restaurant and bar standing for the National Anthem during the Super Bowl. It was a great experience.

"Conference stay"
Greg R, 10 Février 2018

Hotel room was nice, however the bed seemed like it had seen better days and wasn't really comfortable. The bathroom looked somewhat unclean as I found someone's hair in the bathtub. The food and drinks at the restaurant/bar were great. The conference buffet meal was also great. The conference was nice and comfortable.

"An excellent experience"
merrilyh2018, 09 Février 2018

My husband and I spent 2 nights at this Best Western to attend a show. Everything about our stay was top shelf. Room was cl an and very comfortable. Staff was friendly and accommodating. Restaurant was good and food quality was excellent. We thought it was a great solace to stay!

"Quick Visit"
alissancl3, 06 Février 2018

Though when we were there a convention was in house and use a lot of the common areas the property was still beautiful and well kept. If I am ever in Harrisburg again I would stay here again without a doubt

"Amazing meals, great rooms and staff!"
lifeisgood1973, 05 Février 2018

This was by far my best hotel experience ever. I stayed with a 4 day conference and have no complaints. The meals were amazing. The staff was so helpful. Clean and comfortable rooms. Lots of parking. Very accommodating for all of our needs while we stayed and used the conference rooms. Shopping and food nearby if you need it. I hope to stay again in the future.

"Great price, excellent staff, and top quality lodging "
Joe S, 30 Janvier 2018

This is my 5th stay at this hotel and I will ALWAYS give a 5 star review. Everyone at this hotel takes great care of me and treats me with respect. I always get the best rate and a clean and comfortable room. I'm a Diamond Select member and this hotel always capitalizes on my top tier and they always treat me like royalty. If there's ever a problem, it's fixed in a matter of a minute with a sincere apology to go along with it. This hotel gets it. Hospitality matters and the guest really matters here. And I'd like to say a special thanks to Claude, Ethan, Patrice, Katelyn, Cher, Randy, and Enjoli. Each and every one of you has been outstanding every time I've stayed here and I would never want to visit this hotel and not see any of you here. This is definitely one of my favorite Best Westerns. I will return again and again.

"Best hotel, amazing pool, cat friendly! "
JenAusch, 29 Janvier 2018

Fantastic hotel! We are traveling with two young boys, so a pool is a must. We were given a poolside room that was also pet friendly (traveling with cats). We were super impressed with the pool - best one we've seen in a while! Also loved the door chime that sounded when the pool was accessed (it was loud enough to be heard in the shower!) Overall a wonderful stay and definitely recommend!

"Where Is Everyone"
Tom C, 29 Janvier 2018

We recently stayed at this Best Western for an overnight stay on a Saturday. It seemed like a ghost town except for a conference going on in one of the many conference areas. I guess there is nothing wrong with that if you like it to be quiet. Overall the hotel was very nice. The front desk staff was excellent, and the room was very well maintained. The hotel is a little on the older side. I noted that they did some renovations back in 2011, but some things still look a little dated. We had drinks the night before and breakfast at the attached restaurant. The staff was nice, but the breakfast was nothing to write home about.

"Excellent Hotel!"
danomoe, 27 Janvier 2018

Whiletravelling to Florida, we look for a hotel that is 1)close to thehighway, 2) fairly priced3)has an on-premise restaurant.The Best Western Central checks off all of these boxes. The hotel is very clean, has ample parking, and is near Route 81. The food at the restaurant was excellent, both at breakfast and dinner. We would stay there again!

"Very Nice Hotel."
Brian M, 24 Janvier 2018

I was at the BW for a three day conference and found the hotel, including rooms, restaurant, and fitness center to be a top notch facility. It's easy to access from route 83, which is a major N/S arterial through the Harrisburg area. Hotel restaurants are often not a good choice for dining, but that is definitely not the case here. There is a breakfast buffet option and the dinner fare was excellent. This is an excellent hotel choice.

"Beautiful Hotel and pet friendly"
Marjorie M, 21 Janvier 2018

We just stayed one night to meet up with family. We had to bring our dog and the hotel accommodated us to the tee!! Our room was close to the pet walk area. The employees of the hotel were friendly and very accommodating. We are responsible pet owners, and our dog never made a "ruckus" to hotel guests and employees. I was very impressed with the hotel décor and enjoyed our room!! O'Rielly's tavern had amazing food and drinks! The breakfast was delicious!! I was definitely impressed for the affordability and accommodations!! I will definitely book this hotel in the near future!!

"Arcade Fun!"
JeffyBoy22, 14 Janvier 2018

Had a great time here at this place. They have an arcade. That was fun to use. Rooms were clean and smelled good. The elevators and hallways were very clean. The lobby was nice and the front desk people were extremely nice. Mr. Randy was the one that checked us in, he was so helpful and gave us some good advice on places to eat at in the area as well as the hotel restaurant. The food was amazing and the waiters were really nice. Randy also checked in on us when we got to our rooms. My wife couldn't stop talking about how great his customer service skills were, she worked in the hotel industry for over 20 years and she was really impressed with Randy. He checked us in without any issues and explained everything clearly and efficiently. Great job Randy. We will be back soon.

"Great Customer Service"
UmarJ88, 14 Janvier 2018

What a great hotel! Very clean, very nice atmosphere and the rooms were really nice. I was greeted by a very professional and cheerful front desk staff. One that stood out was a young man named Randy. He was very polite and engaging and made sure we had everything we needed. He checked on us a few times once we were in our rooms to make sure everything was okay. He is a great asset to the company, hope they keep him around. The only complaint I have is that I couldn't stay longer. Great job guys! I would suggest this hotel for everyone!

"Perfect place for a weekend getaway!!"
Mike B, 11 Janvier 2018

Large family rooms located right beside the pool! With warning buzzer if pool patio door from your room is opened. Nice pub with great reasonably priced food onsite. Local pizza place in the mall right beside. Spotless with very friendly and happy to help you staff.

"PA Farm Show Visit"
donaldy57, 10 Janvier 2018

Very clean and easy to reach from major highway. Irish bar is very good, Bar food closes at 10;00 pm. Wish it was a little later but I was there on a week night and it was slow. Parking is a bit tight when the hotel is full. You may have to walk a bit after you park.

"Peter, General Manager, Excellent Guest care provider with his staff/personnel-Front Desk Associates and Sales"
camillebroulaw, 04 Janvier 2018

For years, Peter,General Manager has been always among the best Managers in terms of Hospitality, guest care assistance need, humility, politeness, devotion. The hotel is secure, safe and protected, The personnel most of times follow the best experience of Peter, This hotel is clean. The environment is quiet. We recommend this hotel for families, schools for junior achievement-educational functions purposes with teachers-professors- faculty members...

"Double check"
cheyenned135, 03 Janvier 2018

I paid with points and was still charged. Noisy neighbors, phone not plugged in. Called to complain, no answer. Very disappointing. Patrice was helpful in resolving the financial aspect. An extra headache that should have never came about!

"Great staff but beyond Grossed Out!"
G K, 03 Janvier 2018

First need to preface this review to say that the hotel staff I encountered that night tried to help and a.m. staff at the adjoining restaurant was awesome! The events itemized here are not fabricated and I wish I took a photos but hindsight is always 20/20. Here's incident 1: The gross part: We entered the room and it was all great until I used the bathroom and closed the door, what do I see on the corner of the bathtub and door? Hair strands and hairs from somebody's private part (meaning down there private part)!!! Had it been just normal hair, I'd be like - yeah, ok BUT that kind of hair, EEWWW. I almost went on panic mode because I didn't want my husband or kids to see it as I didn't want the hassle to change hotels or rooms anymore after driving and it was already dark, cold and snowing so I ended up cleaning it up myself. I went to the front desk and told her what happened and I was offered a voucher for free bfast (and no I didn't do it for the free bfast) and she said she was going to tell the housekeeping manager about it. Incident 2: Soiled face towel - I pulled it "fresh" fan shaped towel and what do I see? Red lipstick stain on it. How can one miss a bright red lipstick stain. There is no way you can miss it especially after you take the time to shape the towel into a fan?! I almost gave it at this point I thought it was a joke! I went to the lobby and showed it to her. I had no words at this point that I asked for alcohol spray. She offered to get me "fresh" towels and I was given Clorox wipes w/ 3 pieces of wipes left in it. I wiped down the bathroom counter, the faucet, the doorknobs, the toilet seat, the remote the tables in the room. I didn't know what to say at this point and made a mental note to put in my review so you will know that like you I thought this was a 4+ hotel but it was such a letdown. It was such an uncomfortable night since at this point; I was already disgusted that I kept thinking of the other things they not clean!!! So, like a said in the tittle, great front desk staff but absolutely grossed out, yuck!

"WOW!"
E2173UUdavidw, 03 Janvier 2018

The stay at Best Western Premier The Central Hotel & Conference Center, Harrisburg, PENNSYLVANIA, was phenomenal. The staff was helpful and cordial and the rooms were excellent in preparedness. It would be impossible for me to exaggerate how delighted my wife and I were with the Premier.

"Nothing special about this hotel"
Swiftmagic, 02 Janvier 2018

This hotel had great reviews online and influenced me choosing it. None of my expectations were met. No general appeal to it. Rooms are very dated, you have to put each light on separately. Cold draft coming in from ac unit. I found a centipede crawling around. I would not stay here again.

"Nice Hotel!"
nikkielynn07, 27 Décembre 2017

This hotel was much nicer than other Best Westerns that I've stayed in. Upon entering, the lobby was kind of dark, but nicely decorated for Christmas. There was water and coffee available in the lobby. This hotel did not offer free breakfast, but offered a discounted breakfast buffet at the adjoining restaurant. My husband and I did not visit there. The room was nice and clean. Bed were pretty firm, but pillows were comfortable. The part I didn't like about the room was that the window looked out to the pool, not the outside. You could smell the chlorine in the room and hear the kids screaming below. Luckily we didn't spend much time in the room or I would have complained about that, especially because I specifically didn't book a pool view room for that reason, but that's what they gave us. The pool closed at 10, so if you need to be sleeping earlier than that, I suggest making sure you don't get a pool view room. The only other negative about this hotel was the old, scary elevator. It seemed as only one of them was working and it made terrible noises going up and down. The stairs weren't visibly marked anywhere so we didn't take them instead. I probably should have asked where they were though. We stayed here because we had plans in Hershey and I think next time we would stay somewhere closer to Hershey because it was about a 15 minute drive to Hershey from here. However, if you are spending most of your time in the Harrisburg area, this hotel would be a great choice!

"comfortable and clean"
penelopes287, 27 Décembre 2017

Hotel was clean and comfortable. 24 hour coffee in lobby was nice. Big indoor pool. There was a breakfast room service menu propped on my pillow but no room service was available. In fact there was no restaurant open . The hotel meet all my needs.

"Exceptional"
IslandCowgirl1961, 26 Décembre 2017

First class service, first class lobby and seating, lounge area. Rooms are dated but exceptional in roominess, cleanliness and location. Quiet, great beds, fantastic Irish Pub adjoining for breakfast and dinner. Pool was so sparkly clean, games room for the kiddies and laundry room all together. Excellent layout to entertain everyone while getting the wash done! Always pleased with BW Premier in Canada and US. Glad we have a member card for those points !!!

"Excellent Hotel & Staff"
Erwin S, 21 Décembre 2017

Very welcoming staff at the reception. The hotel is just great!!! One of the things i won't forget and consider this hotel one of the bests is the person (forgot to get her name) who checked us in. She let us feel very welcome to stay and that's what you must get first when stay away from home. Everything comes next. Definitely we will be back and recommend this Premier Hotel to our family and friends!

"Most amazing birthday for my young son."
Joseph O, 18 Décembre 2017

Stayed there for my son's 8th birthday. Patrice the front desk manager and the entire staff made sure we had an awesome stay. I recommend this place to everyone. Taylor and Jared at the bar are amazing.

"Great place to stay"
X8039KVsandys, 13 Décembre 2017

Always enjoy coming to the BW! Staff are respectful and helpful. I always feel "heard". The restaurant accommodates any special dietary needs I've had in my many stays here! Rooms are clean and well stocked with what is needed.

"Aussie Tourists stay Overnight at Best Western, Harrisburg "
style7, 11 Décembre 2017

Our touring group from Australia stayed overnight at this very comfortable hotel complex while touring various states on the East Coast of the US in October just recently. All members of the party found this hotel to have very spacious rooms with twin double queen beds in the units. Plenty room for patrons with all the usual extra facilities - coffee machine, microwave with a bar fridge available too. Pity we didn't stay here for a couple of nights so we could see around the capital of Pennsylvania. Most members of our group had dinner in the dining bar area, service was very prompt & the meal very tasty and well cooked by staff. Breakfast in the morning was also enjoyable with a good range of cereal's including toast with a cooked meal available if requested by travellers in the morning prior to continuing our tour of the US & Canada. * Tour was a TripaDeal arranged trip from Australia for our party of 51. Recommend this venue to all American or international travel groups for the future.

"In Town for a Hockey Tournament"
paulhR9542UQ, 10 Décembre 2017

Hotel is great. Multiple teams from different states stayed there. They did a fantastic job of taking care of the special needs of hockey teams. It has a nice bar/ restaurant, a great pool and a large lobby. Second time we have stayed there and it gets two thumbs up.

"AWESOME Hotel!!!"
353kurtk, 05 Décembre 2017

Highly recommend this destination and the staff, rooms, and food we are EXCELLENT! Will definitely be back and this will be my place to stay when I visit Harrisburg area!! Very polite, respectful and helpful staff throughout the hotel and restaurant!

"Best place to stay in Harrisburg"
Louise C, 05 Décembre 2017

This is by far, the best place to stay in Harrisburg. The hotel is lovely, staff is congenial, service is tremendous , food great, bed SOOOOOO comfortable. We look forward to going to PA Christmas and Gift Show just to stay there!

"Great stay after a long day at the PA Christmas Show"
adriennem946, 05 Décembre 2017

We were very pleased with our stay at Best Western Premier. The rooms were clean and well maintained and hotel staff were very professional, friendly, and accommodating. We booked rooms at this hotel for next year when we attend the PA Christmas Show. Highly recommend this hotel.

"Best Western Premier: The Innovator of Customer Service and Satisfaction"
Hewlett106, 04 Décembre 2017

Based on my stay at the "Best Western Premier at Harrisburg, PA" it was absolutely amazing. The service was outstanding by all staff members. When we arrived at the Premier it was just simply beautiful with the Holiday decorations. The music was so relaxing an welcoming as you arrived. As I was greeted by Randy at the Front desk he greeted me with a smile and he answered all of my questions and concerns. Randy also, called after I checked in to see if, everything was okay with my room. He extended his customer service by making sure we were fine by periodically checking on us. Also, Katie extended her customer service to us by helping with an request for our family. Everyone was so helpful and made sure we enjoyed our stay at the Premier. In HARRISBURG, PA the Best Western Premier hotel is your it hotel. If, you want amenities, conference center, accommodations, restaurant, pool and fitness center this is the place you would want to stay.

"10 Stars!"
christinetyler2017, 04 Décembre 2017

This is the best hotel I have stayed at in years! The hotel is beautiful, and the staff (especially Randy at the front desk!) are so professional, kind, and accommodating. The rooms are beautiful, and they cater to all of your needs. Everyone, from Randy at the Front Desk, to the staff at O'Reilly's Restaurant, to the housekeeping staff were all so incredibly warm and friendly. Will be back time and time again!

"Excellent Stay"
SlowPoke59, 26 Novembre 2017

We stayed in this hotel on our way North. Harrisburg can be problematic for good hotels some were surprised to find this upscale hotel. The staff was very helpful and nice. Our room was very clean and comfortable. The restaurant and bar were a great place to watch some TV and hang out after a long drive. The breakfast cost $10 a piece but it was worth it. I would highly recommend this hotel.

"Clean, spacious, comfortable"
Amanda G, 26 Novembre 2017

My husband and I stayed here for one night on our way back home from a Thanksgiving visit. The hotel lobby is open and welcoming, and our room was spacious and well-appointed. Very comfortable bed. Our shower was large and pristine. We also stopped at O'Reilly's (bar/restaurant downstairs)for dinner and drinks — my sandwich was very tasty, and the bar had a good number of interesting beer options on tap. Would definitely stay again if passing through the Harrisburg area.

"Nicest BW we've stayed in"
matmul45, 25 Novembre 2017

We were really impressed with this hotel. It had a lovely large lobby and well appointed rooms. We liked that it had a restaurant on site.The exercise room had top line equipment and was very clean. The staff were sharp looking and very nice. A great stay from start to finish.

"PFESI Conference"
24Redman, 22 Novembre 2017

We have an annual Conference, this was our 27th Annual Conference for PFESI, Pennsylvania Fire and Emergency Services Institute that provides by parisian information to our elected officials. This year we added a Fire Safety Training hosted by NFPA which was a great added feature to our annual conference. The Hotel and Staff do a great job and thank them for all their hard work.

"Mike's crew out of town."
E4751ALmichaels, 21 Novembre 2017

We work out of town in different areas of the Mid Atlantic region. I only put my men in a hotel that I would take my wife to. I happily married 20 years. The Harrisburg area can be a challenge to find a safe very good quality room. We have it with Best Western Central. Only negative is the breakfast buffet doesn't start until 6:30. We stayed for it a couple times and it was one of the best we have seen. Too much to mention. But we skipped lunch on the days we stayed for breakfast. Very positive experience.

"Highly recommend this hotel."
B9778VEtinad, 21 Novembre 2017

I was very pleased with the decor, cleanliness, courteous staff, as well as delicious food in the restaurant. Despite how busy the hotel was during my stay, I had a peaceful and enjoyable stay. I highly recommend this hotel.

"Great hotel and awesome value"
joserV4076JP, 19 Novembre 2017

We stayed here because we were going to the PSU game. This hotel was a great halfway point for us and we saw excellent reviews on Trip Advisor. The hotel was excellent. The pub had a lot of great beers and the food was very good.

"no Buffet breakfast"
nancykD9308XE, 15 Novembre 2017

No Buffet breakfast was given at this Premier Hotel after multiple stays at Best Westerns Children were very disappointed! The staff's response was very blaze. Price in the Hotel's restaurant for breakfast changed to a higher price in a matter minutes in the morning, regardless of the fact that we came down to breakfast twice within 10 minutes, but had changed our mind.

"best western conference"
276natashac, 14 Novembre 2017

It was nice enough but the pool does not open until 10am so don't plan on using it in the mornings.... the restaurant staff in the evenings are just fair and we had a fire alarm get low on battery and therefore beeped all night! They didn't compensate anything

"Enjoyed our visit. Would stay again"
Alyssa V, 13 Novembre 2017

Friendly hotel staff. Clean hotel. Nice and clean amenities. Reasonably priced. Would stay here again. Near major highways for easy access to downtown Harrisburg. The adjoining restaurant O'Reilly's was convenient with decent food.

"Excellent hotel"
kerryv427, 13 Novembre 2017

I first stayed last year for a few days and the hotel was so clean and staff was very friendly and accommodating.The restaurant on site was amazing. So when I knew I would be traveling back to the area I didnt have to search for a hotel I knew exactly where to stay.. If you are looking for a nice place to rest your head on vacation this is a great place to stay

"We Couldn't Be More Satisfied!!!"
AngiePTHarrisburg, 13 Novembre 2017

We held our annual Year-End Conference here last week. We cannot say enough great things about our entire experience. From the staff, to the food, to the Facility. Our experience was made that much better by Curtis Wilson, Operations Manager. He went above and beyond to make sure we had everything we need. He even stayed LONG past the time he was supposed to go home on the Evening prior to our conference, staying until 9:00 PM to ensure we were ready to go the next day! The food was AMAZING and every little thing that we had asked for was there the day of the event.Liz Smith made sure every detail was taken care of. If we had a special request in the middle, all we had to do was ask Victor and he made sure we had everything we needed immediately! We just cannot say enough great things about this venue.

"Room NOT ADA, but Amazing staff"
laceymom, 08 Novembre 2017

Room was supposed to be ADA with roll-in shower. Almost no ADA features including 6" threshold into shower. Top of mattress was about 4' high, not accessible to ADA person. Staff was beyond amazing and did everything they could to help us have a good night's stay including bringing me a step stool from their shop so I could get into bed. Do not know what else I can say except their staff is awesome.

"Ok for the price."
N1423DRkenl, 06 Novembre 2017

Room could have been in better condition. Ceiling showed signs of water damamge with plaster that appeared loose. Tyle in bathroom wasn't as clean as it could have been. Bath drain was slow while taking shower. All that said I had a good night sleep.

"a much bigger room than expected for the price."
wetnorthwest, 02 Novembre 2017

Spent one night here and was happy with the experience. Check in was quick. The room was actually two rooms with 3 beds for the two of us. Big is an understatement in this case. The room was clean and in good shape. Breakfast was very nice, although not included in the room price. Didn't care for that so much. Would I stay here again? yes, without question.

"Best hotel in the Hershey/Harrisburg area"
David T, 01 Novembre 2017

I come here annually for a conference and enjoy it every year. The staff is polite and very flexible--ready to help. The Breakfast Buffet is well maintained daily. We swim in the pool multiple days. Wifi, coffee, tea, and water in the lobby. It's worth the extra couple minutes to area attractions to have a comfortable, well-cared for, hotel for repose.

"Comfortable, pet-friendly"
mmslms, 31 Octobre 2017

Very nice conference-style hotel. No free breakfast but buffet offered for $7.99 at on-site restaurant. Pet-friendly with $20.00 fee additional. Room was very clean and bed comfortable. Very large facility and required lots more walking to get from lobby to room which may impact some travellers. Nice on-site restaurant so no need to leave hotel for dinner if you don't care to.

"Nice place to stay!"
Maria S, 30 Octobre 2017

I attended this hotel for a conference. Check in and out was smooth. Because of the staff the conference was a valuable experience.The guest rooms were clean and attractive. I would stay here with my family in the future.

"A Very Pleasant Surprise"
Lois C, 26 Octobre 2017

My husband and I were stopping for just one night and had a grandchild along. We wanted someplace clean and inexpensive. To our surprise, the Best Western Premier was that and so much more. As we entered the beautifully appointed lobby, we were welcomed by very pleasant hotel staff with the news that they were overbooked but we'd been upgraded to a suite so no worries. Our suite was roomy, comfortable and quiet. The pool was very nice. The entire hotel seemed to be very well maintained. I'd choose this hotel again in a heartbeat.

"Great Hotel!!"
jarroyo6, 19 Octobre 2017

We stayed here for a weekend trip to Hershey. This hotel is absolutely beautiful. The Irish pub restaurant was excellent, friendly with great food. The staff was outstanding . The hotel and rooms were immaculate. We enjoyed our stay here and would definitely stay again.

"Pleased with my Staff"
161deannam, 19 Octobre 2017

I was very pleased with my stay at Best Western. Outside of the amenities, I appreciated the personal attention in the form of text messaging to follow up ti address any perceived that may have come up during my stay. They responded in a timely manner.

"Excellent...I traveled to this hotel to attend a business luncheon and came the day before"
RosalieDanchanko, 18 Octobre 2017

Extremely pleased with the Hotel, they were more than accommodating and pleasant. The staff, especially security, who worked with our group, we had gotten noisy and security helped us to find another room to have hospitality. This was so nice and I was personally grateful.

"Stay for car show in Hershey"
Molly D, 12 Octobre 2017

We have stayed at this hotel several times for car shows in the fall and we are very pleased with the hotel and its amenities. The hotel staff are very helpful and pleasant. We bring a car trailer for the show and the parking lot suits our needs when we stay for the car meet in Hershey.

"Best Western Premier Hotel, HbB, PA"
673gayles, 12 Octobre 2017

This is an excellent facility and I would highly recommend it for business/family stay. Staff is excellent/helpful/friendly and accommodations (on site restaurant/food/bar/pool/fitness room) are all great!

"Great Hotel and service"
scottbG9306RP, 09 Octobre 2017

I wish there were more hotels like this around the country. I travel with my job and family extensively and this is honestly one the best! The staff is great and facilities are very nice and clean. Having the Irish Pub on the grounds is a big added bonus, great food and service as well

"Great Hotel Outside Hershey, PA"
ToledoFreelance, 28 Septembre 2017

Traveled to Hershey, PA with family of 5. We were looking for a hotel outside of the touristy Hershey area, but still close. This hotel turned out to be a great choice! The hotel is very family friendly, offering the kids a full size Hershey bar and a coupon for their ice cream social upon registration. There was also a nice size pool that is open a little late and a game room. The room was great as well. Very updated and clean. We would certainly recommend this hotel to anyone and would stay again!

"Wedding Weekend"
Monique A, 26 Septembre 2017

Excellent place to stay for my wedding weekend! Staff was professional, friendly, and accommodating. Beautiful facility from the time you enter the hotel lobby. Suite was spacious, clean, and comfortable. The ballroom was perfect for my wedding reception.

"2017 Reunion"
lspenterp, 26 Septembre 2017

From the front desk to the banquet and checkout all I can say is this was one of the best experiences we (USS Holland AS-32 Association) have had in 14 years of reunions. Hotel staff was the best, meals were outstanding and the accommodations were fabulous. Be sure to check out O'Rileys Irish Pub. This hotel is like no other Beswt Western I have ever been in. Be sure to say hello to Cher at the front desk, her smile will melt your heart.

"My second great stay here!"
brindlelover28, 26 Septembre 2017

I love this place. I stayed here the first time with my dog, visiting family. very dog friendly, even large dogs. The hotel is lovely. Beautiful lobby. The room was great, clean, very nice. Staff was very friendly. I had several good meals at the attached restaurant/bar. Its close to a mall, and a couple of gyms- speaking of which, the fitness room was disappointing, but no biggie, theres a Golds and a huge really nice Planet Fitness a couple of miles away. Its not far from downtown. I would absolutely stay here next time if I wanted an option that wasn't downtown.

"A Great Experience Every Time"
928maryjanef, 20 Septembre 2017

I stay here at least 4-6 x's per year for business and it is always the same - great service, great staff, great stay. Even though I am there on business, I noticed that there are many families that stay here as well and seem to be happy with their stay - especially with the pool. Overall, this is a great priced hotel that provides excellent service every time.

"We would come back again and again!!"
Arlene M, 18 Septembre 2017

Here we are 2017, fast-forward 6 years ago when we discovered this hotel and again it exceeded our expectations! It's spacious, it's clean, we didn't find anything to disappoint us. It has ample parking, near roads and shopping. It offered complimentary water, coffee and tea which was a nice touch and welcoming. Worth the stay!

"BEST Hotel in Harrisburg/Hershey Area"
Betsy M, 18 Septembre 2017

You can't go wrong staying at BWP Central Hotel & Conference Center in Harrisburg, PA.. They provide the most WONDERFUL staff to serve your every need and they do so in a cheerful, kind and professional manner. We will ALWAYS stay with BWP when in the Harrisburg/Hershey area!

"Great Place to Stay!"
karenoI8508DR, 13 Septembre 2017

Great Hotel, great service, very clean, great restaurant, very polite staff, very quiet, provides coffee, tea and water all day long . Just a great experience all he way around. Close to other amenities. Close to highway.

"Good accomodations"
Sandra L, 12 Septembre 2017

This hotel was a great place! The rooms are good and the breakfast buffet is the best. It is convenient to the highway and has great locations for shopping and picking up incidentals. We really enjoyed the weekend and will likely return next year.

"Premier is the key word"
Tim H, 11 Septembre 2017

This isn't your standard Best Western. In fact, if you're looking for the sign, it reads "BWP." The lobby is elegant. The furniture in the room may be a touch dated, but it's good quality. Comfortable beds. Nice indoor pool. My room included a mini fridge and microwave. My wife like their little mini bottles of lotion. There's not many places to eat in walking distance, but the attached Irish pub is great – specially for breakfast. My work pays the rate, so I can't speak to that.

"Fantastic"
susanaR5544IE, 11 Septembre 2017

This place is immaculate, comfortable, beautiful. Room was huge and right by the spotless pool. Loved the orchid and citrus water in the lobby. All that could have made it better would have been spa robes and more time there! Staff was courteous and helpful. It's really a great place. Grounds are lovely and well-maintained. Plenty of green space for dogs. I hope I am fortunate enough to stay there again.

"Hershey Park Trip!!!"
MrsTNP, 11 Septembre 2017

I really enjoyed my stay at this location. It was clean and very comfortable. It was actually just as described and the pictures were accurate. The staff were very friendly and ensured we had everything for our stay, if not toiletries were complimentary. The indoor pool was large and the kids enjoyed it. I recommend the poolside rooms, you walk out the back door of your room and you are directly at the pool. Lounge chairs right at your door. After a long day at the park, this was a perfect end of the day. They have a restaurant on site so you don't have to leave out after retiring for the evening. If you're in the Hershey/Harrisburg area, stay here.

"Its ok"
belrangodoucet, 07 Septembre 2017

The people were nice enough it was more a place to put our heads for the night. Not sure why it is considered a Premier as it is no better than the Plus we stayed at in Alabama. It was clean the beds were ok the rooms are a little tired. For the price we paid I think we could of gotten better.

"Heshey park"
chairac2017, 06 Septembre 2017

The hotel personnel was very welcoming and kind, specially Mr. STEVE, had a great time at the pool, the rooms were clean and TV was working,we had a blast at the pool and the breakfast was good but is not included in the hotel but it was ok with us. Had a great time at Hershey Park.

"A good hotel with good service"
oelfkedad, 06 Septembre 2017

the rooms were great -- the service was too. check in was quick and they were quick to assist with recommendations on what we needed. the restaurant had good food - and a good breakfast special. the atmosphere was nice and the parking was convenient

"Hershey visit"
Kristina B, 06 Septembre 2017

Good hotel. stayed one night. No complaints. Nice continental breakfast. 20 minutes from Hershey so fairly quick drive to and from. Lots to eat around it. Good rate, clean, nice pool. Overall, nice stay for the night. Would stay again

"Great Stay..."
D4950MTloris, 03 Septembre 2017

We have been to this hotel in the past and are never disappointed. The cleanliness of the hotel and the attitude of the staff are wonderful. I have been to many hotels and this is on the top of my list. I recommend it highly!

"Great Hotel & Location"
snoopy4trips, 24 Août 2017

Great hotel for the price and area. It is near various restaurants, stores, gas stations, and is closed enough to Hershey Park. The inhouse restaurant is great, reasonably priced for the area, and serves good food. The inhouse amenities include a pool, conference rooms, computers, printers, WiFi, in-room microwave oven, and they serve up free lemon water & coffee in the lobby. House keeping didn't visit my room one day, but that may have been random.

"Business Meeting"
meeson, 17 Août 2017

I was lucky to book this wonderful hotel for a small business meeting recently. The staff went above and beyond, and made sure I had everything I needed. Great facility, and I will be back to stay for more then a few hours next time!!

"Wanted it to be better"
JBB2007, 17 Août 2017

Want to start by saying this was the second time we stayed here. I really was hoping it would be better than it was. It's about a 18 minute drive to Hershey and extremely reasonable. You will spend half the amount of money here then you would staying in Hershey. We didn't even mind the drive. My kids love the ice cream and the popcorn. The breakfast although isn't free, is decent enough. Kids were free one day and half price another day. I'm not sure why it was different. Pool area was pretty nice. My kids enjoyed it. What I didn't like about the hotel, it is that it is very worn. The elevators were dirty our bathroom did not look very clean. We had stuff on the carpet floor in our room. It just didn't feel super clean. I wasn't going into this hotel thinking it was five stars. I was just hoping it would be a little bit cleaner. Although we had a decent stay, I'm not sure we would stay here again. I do want to add though the employees here are wonderful.

"Business Trip"
kathrinem929, 17 Août 2017

This location was perfect for my purpose. The hotel is close to amenities and major highways but away from all the noise of other hotels in the area. Super easy in and out, will definitely stay here again...the indoor pool is wonderful!

"Mecum Auto Auction Harrisburg 2017"
beaut001, 17 Août 2017

My son and I stayed here for 3 nights during our trip to Harrisburg for the Mecum Auto Auction. The location was convenient to downtown (less than 5 miles). We stayed on the 3rd floor and our room faced the indoor pool. Although we did not use the pool, the folks that were seemed to really enjoy the experience. It looked really nice. Lots of chairs and tables around. Check-in was seamless and the lobby area was open and airy. The lobby has complimentary coffee/teas throughout the day. The evening had an ice cream social where you could make your own sundae for 50 cents. They also had free popcorn each evening from the popcorn machine. A nice touch. We are already looking forward to our stay here next year during the auction.

"Great attention to detail...."
mjoleksy, 16 Août 2017

My family and I stayed at this hotel for three nights. Our kids it's three and seven love the pool and the special offers for afternoon snacks. They offer free popcorn and $.50 Sundaes for summer special. Pros: the room looks very nice. The linens of nice. TV is upgraded. It reminds me of a high-end hotel in Atlantic City. Cons: our room had humidity of 100%. I happen to have this little weather station. Our pillows and sheets basically wet. During our stay we saw four of the same little bugs in our room. Note that the Hotel has this text messaging system to provide feedback. I let them know and they mentioned they would rectify. I highly recommend this Hotel and would stay there again!!

"Lovely Hotel Very Close to Hershey"
LeeElla269, 10 Août 2017

We recently stayed here with the 2 grandchildren while spending time at both Hershey Park and Echo Caverns which were only minutes away. Had a very nice time and this hotel is even dog friendly which made our trip even more enjoyable. They offer a great $7.95 buffet breakfast which we enjoyed each day. The 5 year old grandson was free and the older grandson was only $4.95. You can't beat those prices. The pool was terrific and made for a fun day when it rained most of the day.

"Business Sector"
mariamF1492JK, 10 Août 2017

My business trip was completely satisfying thanks to Best Western Premier The Central Hotel & Conference Center in Harrisburg PA. Great job on all accommodations. All conveniences made the stay as comfortable for any venue. The room and bedding was super relaxing.

"Going to Hershey park and surrounding area"
thesandman2015, 09 Août 2017

Great location, great room and really friendly staff. The name says it all CENTRAL. We enjoyed the location close to the park and attractions, has a great pool and the a restaurant called O'Neil s PUB.

"VERY GOOD CHOICE "
sc2sc, 09 Août 2017

Spent several nights here after staying at a place near Hershey Park. Wish we would have just stayed here and drove the 15 minutes! Great facilities and food options, and very comfortable rooms and helpful staff. Also a better bargain as compared to staying close to Hershey Park itself.

"One Night Stay"
corkvonn, 02 Août 2017

My wife and I attended a workshop in Harrisburg. We stayed the night before since the workshop began early the next morning. BWP was a great choice - the hotel was clean, which is super important to us, and we enjoyed the restaurant. We would stay here again.

"Perfect for a visit to Hershey Park"
Rachel P, 02 Août 2017

Stayed here with my daughter for a visit to Hershey Park. I'm so glad I opted for this hotel instead of the much more expensive options in Hershey itself. The hotel is a quick, easy drive to the park. Our room was quite nice -- no complaints, other than wishing there were a few more easy-access plugs for charging our phones. The staff was very friendly and helpful. The attached restaurant was OK, but not great. We opted to grab breakfast from Panera just moments down the road one morning on our way to the park instead of eating at the hotel. We didn't use the pool, but it seemed nice. I would definitely re-book for another trip to the area.

"Great stay @ Best Western"
Lateshia M, 02 Août 2017

Great hotel, very clean. The staff was extremely helpful and friendly. Wonderful experience would definitely stay again. The kids loved the pool area and breakfast www as very reasonable, full and fresh.

"Kids loved it!"
pieroterranova67, 01 Août 2017

The lobby had a cool vibe. Our suite was comfy, spacious, and very clean. The receptionist was very cordial. The breakfast buffet was very good with a lot of options. We will definitely stay here again when we visit

"Hershey Park Trip for Birthday"
lori0921, 31 Juillet 2017

I stayed 3 nights /4 days with my 11 yr old for her birthday to go to Hershey Park. The hotel was beautiful & well lit at night. Our room was on the first floor & basically had our own entrance to the parking lot. The room was a great size & clean. There was a little wear near the ceilings in the corners but that was about it. The shower was a good size & always had hot water. Housekeeping did a great job in our room. The bed was comfortable & had plenty of pillows. The front desk staff was always happy to help & very pleasant. We had the buffet at breakfast & was satisfied, the wait staff was great too. The restaurant made the best cheeseburgers & cooked perfect for me. I really have no complaints other than the pool was kind of cold, thought it was supposed to be heated but maybe that's only on the winter. I would definitely stay here again & recommend it to others. It was like 15/18 minutes to Hershey & only a few minutes to other restaurants & stores.

"Exceeded our expectations "
Sharon C, 27 Juillet 2017

We booked this hotel to stay at after a long day at Hershey park. Staff was helpful and pleasant, we loved the Hershey bars, nice touch. We were pleasantly surprised with the size of the suite. We didn't realize that it was a king bed in a separate bedroom from the two queen beds. We let the staff know that it was our mom's birthday and they had balloons, a cake and a hand signed card waiting in her room for her. We took advantage of the early bird special for the breakfast buffet- what a great value for $7.95. Tasty food, and plenty of choices.

"Hershey Trip"
Amber C, 27 Juillet 2017

Stumbled across this hotel on Groupon. The rooms were nice and clean. The staff were friendly and always willing to help. We loved it! The atmosphere was great just walking in. My nieces and nephews enjoyed the pool. When we first arrived they had fun with the views into the pool and lobby area from the room. The attached restaurant provided good food and friendly staff. I would definitely stay again.

"Hersheypark/Birthday trip!"
Sara B, 27 Juillet 2017

We travelled as a family to Hersheypark to celebrate my mothers birthday. Upon booking I let them know that it would be her birthday and didn't expect much. Upon check in, she was greeted with balloons, a cake, and a hand-signed card from the staff! I was blown away. One of the rooms we booked was a suite, and it was HUGE for the price we paid! Two rooms, two queens and one king bed. I slept like a baby! It appeared as if the room had recently been renovated, however some of the molding and bathroom had some mold/brown spots that could've been better addressed. However, this didn't stop us from having a great, comfortable stay!

"SERVICE EXCELENCE "
Mcoh9570, 20 Juillet 2017

Top notch. What a great place to stay during our Hershey visit. Beutifull lobby. Staff is highly trained in service. Overall hotel is spotless and has every accommodation you would need.. rooms are spotless and well equipped and up to date. Huge parking lot. Pool is indoors and clean. Stocked with towels and offers a spacious layout. Overall I have to say this place is excellent.

"Great Place to Stay if you are going to Hershey Park"
BusinessTraveler977, 06 Juillet 2017

We just returned from spending one night at the Best Western Premier The Central Hotel and Conference Center in Harrisburg. The staff was very friendly! Check in was great and they had a free ice cream and popcorn social at 3 pm (don't miss it). They also had fruited water in the lobby near check in. The highlight was the pool and good rest that we had before hitting the park in the morning. We had some trouble with our toilet and they had someone come up immediately to take care of the repair, they gave us complimentary breakfast coupons for our trouble. Outstanding customer service!!!!

"BW Stay Very Good"
O5387BVrobins, 06 Juillet 2017

The family visited Hershey Park and stayed at the Best Western Premier The Central Hotel & Conference Center. Initially very skeptical because I normally stay at the Marriott hotels but the various customer reviews convinced me to try the Best Western Premier. The facilities, location and service was very good and I would highly recommend this hotel.

"Nice hotel...great suite"
Kathy J, 28 Juin 2017

Great hotel with beautiful lobby, comfortable bar and staff. Recently went to this hotel overnight while attending an event at the Farm show complex. I have to say I loved this hotel. Very clean, quiet and everyone of the staff we encountered was very nice from check in to bar staff. I was in Harrisburg with some girl friends so we got the suite at this hotel. We were pleasantly surprised at how roomy it was . Beds super comfortable & most of all a large assortment of pillows that were absolutely the most comfortable I have had in a hotel. Happy at the bar had reasonable prices and the usual bar menu. The bartender was super nice and made us some great drinks. We went there also for the awesome breakfast buffet and wound up missing it to attend a presentation at the horse event. But it looked yummy and had a large assortment of breakfast items both hot and cold. Downside: It was about 15 minutes from the farm show complex. I certainly wish it had been closer . Staybridge suites is close to the farm show complex but that can't even compare to the Best Western as far as 1. Best Western has a bar/ Staybridge does not 2 . Staybridge has a free breakfast but eggs are powdered and staff seems to lag behind in feeding a large crowd. Best Western charges for breakfast but it is one of the best breakfasts I have seen 3 Staybridge suites are very expensive. I loved this hotel, it was easy in easy out. Great staff. Pleanty of parking. Can't go wrong staying here with family or friends. Very nice/ quiet and clean.

"Hotel stay"
am62692, 28 Juin 2017

This is a beautiful hotel. Felt very comfortable there and safe. Rooms had great amenities. All the staff were very polite and helpful. Express check out was a great benefit, saved me time upon leaving.

"Nice hotel, great amenities and friendly staff "
Denise S, 27 Juin 2017

Arrived early, coming in for a police graduation for a family member. Staff was so welcoming. Asked for accommodations to be near another party we were traveling with and they provided just as we asked. Requested for extra pillows, no problem. Room was clean, spacious and comfortable. Pricing was reasonable too! Will definitely be staying here again if ever in the Hershey/Harrisburg area.

"Everything that you want in a hotel and more"
Nicole S, 21 Juin 2017

I was here on business. I go to a lot of cookie cutter hotels and this is not typical. When I walked checked in they were very pleasant and gave me a hershey bar. They had a social in the afternoon from 3-6 where they gave out free popcorn and ice cream for 50 cents, pool was huge and the fitness center was above average. The hotel room was spacious and perfect. They gave you a discount on the above average breakfast for $10. I wish more hotels that I traveled on business were like that.

"Great deal!"
JMP0331, 21 Juin 2017

The rooms were nice, comfortable and clean. The remote is clean! The towels are a bit stiff and nothing would dry in the room when we hung our items. Don't eat at the Irish pub on site, I got sick from the Cobb salad and sent it back nearly untouched and no one asked why I didn't eat it.

"Kids loved it"
Dorothy T, 21 Juin 2017

Clean, great customer service, good price, what's more to say. We had a poolside room. The only complain is the placement of the tables around the pool. People tend to congregate in front of guests doors to the pool. The tables should be moved to the corners of the pool room. I would stay there again.

"Stop-over on road trip; literally check-in; eat; sleep; eat & go"
Paul H, 21 Juin 2017

Excellent hotel; Fast efficient check in. Good food in the bar 'till late. Nice relaxed atmosphere in the bar for a drink; Very comfortable beds & quiet room for excellent sleep; Outstanding breakfast & 30 second check-out. Business centre available when I needed to download and print some documentation.

"Very good family stay"
amen1986, 21 Juin 2017

Our family of four just stayed here last weekend while one of our sons played in a soccer tournament in Hershey. Overall the hotel offered good value, very pleasant staff, and clean facilities. Some elements of the room and common hallways showed signs of age, but for the most part, the hotel seems well maintained. The indoor pool and deck were clean, as was the small game room, gym, and laundry facilities - those 3 areas all seem pretty new or at least recently redone. The onsite restaurant was convenient and their staff was friendly. Would stay again if in the area.

"Great stay"
anthony r, 08 Juin 2017

I stayed here for a business trip for two nights and couldnt have been any happier. Great staff great restaurant great rooms. We ate in the restaurant every night and the service was great food was good but our server and the manager did a great job at making sure we enjoyed ourselves.

"Excellent Choice"
alisone97, 29 Mai 2017

Very large King room with sofa bed though not referred to as a suite. Included refrigerator but no microwave. Clean. Comfortable. Friendly staff. Responsive housekeeping service when additional linen requested. Quick on to I-83 and restaurants.

"A Grand Hotel"
Michael K, 29 Mai 2017

The Best Western Premiere in Harrisburg is a large hotel and meeting centre. Rooms and services are top notch and the staff are excellent and attentive. They have a great breakfast available and I truly enjoyed it each day of my stay. The hotel is conveniently located with nearby highway access but remains quiet for a great sleep. Enjoy.

"Great time"
402amyz, 23 Mai 2017

Very nice hotel ! Great wedding reception facility! Food great! Staff over and above to make stay enjoyable! Food at restaurant and lounge was good! We had a great stay! Rooms had free wifi! Clean and modern facility

"Most Enjoyable & Comfortable"
Carole W, 23 Mai 2017

This hotel was not only pleasant to the eye with decor and lobby seating, but it was very comfortable and enjoyable. There are lots of activities to choose such as swimming, fitness, bar lounge, free wifi, etc. The staff were very helpful and polite. Rooms & beds were very comfortable and clean. The Irish Pub also offered great drinks and food. I would definitely stay here again as the price was excellent!!

"Family Trip to Hershey Park"
dadof4gr8kids, 23 Mai 2017

We stayed here at the same time a very large group of teenagers were staying there from a church group so at first we were very worried since we have small children. The receptionist told us that our room was next to the pool and that the teenagers had extended pool time till 11pm. So she moved us away from the pool but next to the elevator which may have been worse since they were running back and forth yelling very very late. Even though there is a large sign about "Quiet Time" it was not strictly enforced. Rooms were average but clean. We told them we had a group of 6 but our room only had 2 beds with no sleeper sofa. Luckily we always bring an air mattress which took some rearranging of the room to fit the queen size version. The pool was warm, large and clean without the overpowering chlorine smell. There is a nice little game room to kill some time. The drive to Hershey only took about 15 minutes through some back roads which was nice. It is located near a lot of food and shopping. All in all it was a nice hotel which I would stay at again especially for the price.

"Penna Fire Expo show"
Firefighter17, 22 Mai 2017

In town again for this show. We had great rooms. If you want to go swimming get a room on the first floor. Rooms 101,103, etc have a patio door that opens right into the swimming pool. There is a resturarant and bar on site that serves pretty decent foos

"3 day business meeting"
MrG019, 18 Mai 2017

I had a wonderful stay at this hotel. The staff was excellent and so was my room and the food! The bed was very comfortable, there were plenty of towels in the bathroom. Free in room wifi. The staff was polite and helpful. The hotel bar was perfect!!!

"Surprised"
Brian K, 16 Mai 2017

Clean hotel. Very helpful staff. Nice restaurant on site. Clean indoor heated pool. Great gathering areas. Very large flat screen tv's in room. Upper class amenities in Bathroom. First class shower head. Lots of hot water. Extra heavy duty towels. Fridge and microwave in room. Plus more!!!

"Great value"
Kim B, 15 Mai 2017

I recently stayed at this hotel for 2 nights during a conference. Clean, well - appointed room. The staff were very friendly and helpful. Bed was very comfortable. Hotel atmosphere is very elegant - not what I expected in Best Western. I would definitely stay here again for business or personal travel.

"Excellent facility with great amenities"
33lawrencem, 14 Mai 2017

Having an on-premise restaurant is a big plus in my view. It saves me the trouble of starting up my car again after driving all day to get here. The indoor swimming pool is one of the best I have found at any hotel I have stayed at.

"best place"
cindeec2017, 14 Mai 2017

if you want quality, this is the place for that. For the cheap price you are paying, you are getting a 5 star treatment. I recommend this hotel for or pleasure. The atmosphere is not what you expect of your normal Best Western Hotel.

"Room is what I expected"
Mary Ann J, 11 Mai 2017

Best western in near to Hershey Chocolate world. room is clean and spacious, bathroom is big and more towels.The food is good, Staffs are very nice! the only one I do not like the AC is very loud and Dunkin Donuts is nearby.This is 45 minutes to Lancaster, PA by car, but I will give very good rate of this hotels and recommend to my friends!

"Surprising. Great stay"
Theresa S, 10 Mai 2017

The exterior and location are unassuming. However, the lobby is very pretty. The front desk staff were very polite and courteous. They even text you to make sure you don't have any issues and offer to assist if you do. They always had fresh coffee and water in the lobby. My room was clean and modern. They had a lot of nice touches around the room (free bottle of water, coffee machine, mouth wash and the typical toiletries). I have stayed at more expensive hotels and found this hotel to offer top notch service and a great room. I stayed for a training seminar that included meals. The meals were delicious and the service was above par. I hope that we continue to offer training at this location as I would love to return. The service staff were very personable and quick to clear a dirty plate. The hotel also has an attached Irish pub. Great food and a wide selection of drinks! Also, alotnof shops around the area. It's also.located far enough from Harrisburg city to be away from the traffic and hustle. However, it's close enough that you could be in the city within 10-15 mins. Would definitely return!

"Great Place to Stay at a Good Price"
Penni M, 09 Mai 2017

Clean hotel, staff was great and overall experience was wonderful. The restaurant had great food and great service both dinner and breakfast. The room was clean and comfortable many upgrades and the bed comfortable. Great price for a King room with taxes under $100. I would stay here again next time I'm in the area.

"Great hotel!"
michaelrW8487CL, 02 Mai 2017

From the time we checked in we had a great experience. We had our dog traveling with us and the staff was very dog friendly and the hotel has a large area for walking and playing for your pet. Restaurant is very good and open late, loved the food, drinks and service

"Little family vacation"
kathymX7484TW, 17 Avril 2017

Decided to go to Hershey Park and stayed at the Best Western Premier. Very family friendly..Theere were a lot of visitors there with their dogs and they were all well behaved.The staff were very friendly and very happy to answer any questions that we had..

"Great hotel"
sharonmgray, 16 Avril 2017

This is a very well appointed hotel. Room was excellent. Good bathroom with excellent shower. Iced water and coffee always available in foyer. Laundry room for long term travellers. Good standard restaurant attached. Staff helpful and friendly.

"Best place to stay near Farm Show, with restaurant and dog friendly"
waldengate, 16 Avril 2017

Very happy to have this hotel available and convenient for the Farm Show complex. A good restaurant, and comfortable rooms. Dog friendly and staff very helpful.Food surprisingly good in restaurant, and everyone very accommodating. A nice coffee bar in the lobby, and lobby is beautiful

"A lot of Bang for my Buck!"
davidhC6690GY, 12 Avril 2017

We got our room for a great price, and thoroughly enjoyed the onsite restaurant and beautiful indoor pool. The hotel staff were super accommodating and responsive. Our room was located ground level and on the freeway side, which initially worried me from reviews I read. However, noise levels were still minimal and did not wake my 1-year old daughter. Great stay!

"Home away from home"
Jimmy B, 11 Avril 2017

Everyone here is up to par. .they go above and beyond for you to be accommodated, the restaurant in hotel is great food and awesome breakfast buffet. ... always a pleasure when I stay at my home away from home

"Great Place to Stay In Harrisburg, PA"
myrarouse53, 11 Avril 2017

Often when staying over in Harrisburg, my husband and I stay at THE BEST WESTERN PREMIER. This past weekend we stayed for 2 nights and reserved rooms for a group of church members and friends who stayed 1 night. As usual we were warmly received by the front desk staff. The rooms are comfortable and clean. My friends were delighted with the hotel. It is always a pleasant place to stay. A great place to stay. There are restaurants and shopping areas nearby and it is close to Hersey Park.

"Way More then Expected"
JennE1101, 10 Avril 2017

I am a road warrior and stay in hotels 3 to 4 times a week. I am also a loyal Marriott Rewards member and rarely stray. However, my daughter had a volleyball tournament recently and the team was staying at this location, so I decided to give it a try. So glad we did! The staff was amazingly friendly and helpful. The rooms were clean, large, and comfortable. The bathroom was very functional even with 4 people in the room. The lobby was fabulous and the pool was amazing. Have the O'Reillys restaurant onsite was a bonus. So, I became a rewards member and plan of giving more properties a try. I must admit this surpassed by expectations. It's my new go to place when I have to stay in Harrisburg.

"Family Spring Vacation"
anthonytR2154WB, 10 Avril 2017

Great place to stay when visiting Hershey. Staff were helpful and friendly. Place was clean. We would recommend this hotel to others. They should consider putting in an outdoor pool, that would enhance travels to stay there in the summer time.

"Surprise!"
ocshaffer, 27 Novembre 2016

From the exterior, the hotel looks like a basic exit ramp hotel. When you approach the lobby, the twinkling lights and rich wood accents let you know you may have made a good choice. Family rooms are huge, beds comfy and quality amenities are offered.

"Great Value"
Marcellino D, 22 Novembre 2016

The Best Western Premier in Harrisburg boasts clean and spacious rooms with a very courteous and gracious staff. This venue really exceeded my expectations for a Best Western. I wish I could have stayed longer, actually.

"Great staff"
ARGjj1992, 19 Novembre 2016

Spent 3 days here for a conference and one overnight as I live nearby. The staff was fantastic. Food was good. Room was clean and comfortable. Quiet even with a soccer team and another group in house. Calvin was a tremendous help to a fellow conference attendee whose car battery died. Teresa a banquet staff member was so nice going out of her way to get me ice for an injured foot and asking me how I was feeling the next morning. Thanks for a wonderful visit!

"Accord conference"
Squirmy76, 15 Novembre 2016

Hotel was very nice, comfy beds, and quiet on the seconds floor. It was clean and nice. Bathroom was small and the shower faucet was very hard to twist. Shower had great pressure. The pub had good food and drinks, but the service was not so good. Slow and forgot garnishes on drinks and seemed like he didn't really know what to do.

"Great Staff/Service"
Mary C, 15 Novembre 2016

Love staying in this hotel when I am in the Harrisburg area. They do a wonderful job in catering and ballroom staff and waiters...The sleeping rooms are nice as well. Might need some updates slowly as wear and tear...

"Nicely done"
Cartrek, 15 Novembre 2016

This BW Premier property does it very well. Near the capitol city, but easily accessible from the highway. Plenty of parking on site for regular stays or conferences. Several exterior entrances make access to rooms more convenient. Hotel and rooms appear to recently renovated, a King + sofa room had a large shower, taking the entire tub area. Rooms are nicely appointed. Food was very good on all occasions. Small amenities like soap and shampoo were better quality than average. Prices at this time of year were great for what you get.

"Outstanding service, nicely remodeled rooms"
William S, 13 Novembre 2016

I stayed at this property because I was having a medical procedure done and it was close to the doctor's office. This way, my wife could drop me off, and then return to the hotel rather than wait in the waiting area. I had stayed here several years ago and the place was showing its age then. Apparently, they completely remodeled the hotel between that stay and this one. The rooms were extremely nice for the price and well laid out. The bathroom was spacious and clean. The bed was very comfortable, and the room quiet. At check-in, I was greeted by a very nice young lady and there were no issues with the process. Shortly after arriving in my room, I received a text from the hotel welcoming me and stating to call if I needed anything. Since I was not allowed to have any food or drink, I did not get to the restaurant. I did note that the Internet connection was spotty, dropping off-line a couple of times during my stay. When it worked, it was acceptably fast. The next morning, we packed up our stuff and left for the procedure. There was no "Do Not Disturb" sign in the room, but we called the front desk to ask for a noon checkout, which was granted. The only issue was, after getting me checked for my appointment, when my wife returned to the hotel to wait, she found that the housekeeping staff had turned the room. She was basically left with the choice to return to the surgical center or drive home and wait for a call. After I found out about this (which was the next day), I contacted the hotel and spoke to the manager on duty. He was very apologetic and made the situation right for us. When mistakes like this happen, the response from the hotel makes a big difference. Frankly, the fact that the manager worked to make this situation right means that I will definitely stay here again in the future.

"Quality Place to Stay"
Jonte T, 12 Novembre 2016

I have stayed here a number of times and each time was really good. The restaurant has good appetizers. Not a bad place to go. The location didn't have much going on but enough around to get to things. The staff were extremely nice and helpful.

"Good amenities, So so service"
Nyaffy, 09 Novembre 2016

Overall the hotel is okay. The atrium is really nice. The rooms are decent although the bathroom is a little small. If you're sitting on the toilet you will hit your knees if you open the door. The indoor pool is big. The game room, fitness room, and laundry room are all nice and convenient. However, I am very disappointed with the breakfast buffet. The breakfast items are the same as the "free hot breakfast" you can get at other hotels. The free breakfast at BW Plus also in Harrisburg is way better in my opinion. Also I am disappointed that our room did not get cleaned even though I did not leave the Do Not Disturb sign on the door. I had to call the front desk to have it "refreshed". Then on check out day I received a wake up call at 7:45 am THAT I DID NOT REQUEST. I have a toddler with me, I don't need a wake up call.

"Coffee bar is exquisite, staff is exemplary,"
monausmc, 09 Novembre 2016

I've been around the world, the Best Western Premier Staff goes out of their way to accommodate every facet of your needs. Their kindness and attention is amazing, from recommendations to a simple phone call, they take the time and use their expertise to give you resolutions that benefit you. The free shuttle was a true unexpected please at 11 pm, saving us a $40.00 cab ride. I've been all across Europe, Africa, Mexico and China, this hotel fills my comfort zone! Would highly recommend.

"Very Nice Experience"
OKemmler, 07 Novembre 2016

Stayed at this hotel for business meeting. Comfortable bed and nice size room. TV selection was a little small. Buffet breakfast (not included) was very good. Staff very nice. Only problem was lack of internet service for about half of the stay.

"comfortable business stay"
Lizanne W, 04 Novembre 2016

this hotel is excellent. I have stayed here many times for business and conferences. rooms are comfortable, staff courteous, location convenient. Always good food and water/coffee/tea in lobby. lobby is beautiful and always decorated seasonally. family suites are especially nice. from past experience, staff who do event booking are very helpful and easy to work with

"The Best in Harrisburg"
LASIMS, 02 Novembre 2016

This was a family and friends retreat....Rave Reviews over the hospitality of the Hotel Staff, except for housekeeping..make sure you watch your stuff..... Ball Room Staff Outstanding...The Banquet we had there the food was excellent...The hotel is in the Best location for Hershey Park, The City Park, Casino, Outlets and to take a Amish Tour. I would definitely go back..The Amenities were great and the ice cream social that's hosted.

"Best experience in the area"
David T, 02 Novembre 2016

We have visited this hotel for a conference for three years and have enjoyed it every time. The local flavor is great for the family while I attend my conference. We enjoy the pool, wifi, 24/7 coffee/tea, and other amenities when we stay. There has never been a problem with our room. I stayed at a local well-known lodge for a conference and did not have nearly as pleasant an experience as we do every year at the BW Central. Next time, I'll book here and commute to the conference at the lodge. It was a business trip, but I brought the family and we all enjoyed the trip.

"Hard to Believe this is a BW. Beautiful !"
herbieBme, 31 Octobre 2016

Spent one night during the week but from entrance to exit 5 stars. Welcome with smiles and outstanding atrium decor. Business center with 5 computers. Had dinner in their restaurant with outstanding service and large choice of food and brewski's. Room was Deluxe King with mini frig, coffee and large flat screen TV on ground floor with patio. Everything in the room was perfect (coffee machine in odd place). Used the airport shuttle twice, once upon arrival (white haired driver was great) and departing back to the airport at 5 am. Front desk attendant was also driver and very nice too. I can see why this is a Premier Hotel. Will use again next time in Harrisburg.

"Outstanding staff"
Constance N, 27 Octobre 2016

I stay at the Best Western Premier once a year for a work related conference. The staff at this hotel is always outstanding in regards to their commitment to customer service. I have particularly high regard for the staff that handle banquet services. Victor Ortiz and his crew always demonstrate outstanding professionalism while remaining friendly and approachable. Our server at our luncheon today, Brian Price, went above and beyond when he learned one of our colleagues was celebrating her birthday by bringing her a special desert. When you are away from your family for work those little touches that show a great value for your guests' experiences make a big positive impression. Kudos to the management and staff at this fine hotel.

"Our Event at The Central Hotel"
danekaye, 25 Octobre 2016

We cannot say enough how happy we are with choosing the Central Hotel for our events. We had a dinner, breakfast, dinner reception and overnight accommodations there this past weekend. Your entire staff went above and beyond in providing service with a warmth and caring attitude that cannot be more genuine. Jessica Deimler was our coordinator and she is purely amazing! She was on top of every detail and always with a smile on her face. Curtis and Mike were also incredible with their attention and helpfulness. The entire staff including: Jessica, Curtis, Mike, Teresa (banquet captain), Sherine, Tina, Gina, Bryon, Kevin, Donna, Rana and Paul were so attentive to every detail and their caring attitude created a warm family feeling that enveloped us all weekend. We are extremely grateful to everyone at the Central for making our event so special. Our guests could not stop raving about the service and kindness of the staff. We really did get to know them on a first name basis, they are all wonderful and truly special!

"Excellent service"
Sandra G, 24 Octobre 2016

Staff when above and beyond with accommodating the family when toddler was temporarily ill and arrived a day late for a family celebration. Also banquet staff was wonderful to provide appropriate food on request (sending someone out to get some chicken soup as they did not have any in the kitchen or restaurant) without being asked to. The service and attention to detail was wonderful. A great time was had by all (including the toddler).

"Curtis Wilson"
cityknight71, 22 Octobre 2016

beautiful place with a nice restaurant/pub that has good food and a friendly staff. the manager Curtis is a true gem and will go above and beyond to help with anything.rooms are clean and lots of fall activities as well as Hershey park very close

"Hotel just OK, Don't eat at O'Reilly's"
Leland H, 18 Octobre 2016

This hotel is just OK in my opinion, they don't offer a breakfast, just coffee. They are smoke free, which is great. I was unable to connect to their Wi-Fi. For $100, not a good value. O'Reilly's res. was substandard, rude waitress, dinner was just OK. The breakfast buffet was very disappointing, the food was dead cold.

"First Visit to Harrisburg"
Jo L, 16 Octobre 2016

I truly had high hopes for this hotel based on the reviews, however I didn't have quite the same experience. First, customer service. Dave was great checking us in and Ashley was great at checking us out. What happened in the middle was no customer service. On our first night there which was 10/11/16, there were issues regarding my rental car resulting in picking it up after 6 p.m. I arrived back at the hotel to find no parking. I and many cars drove around and around trying to find a spot. Finally, after about 20 minutes of trying to find a spot or asking if someone was leaving, I parked by the front doors and went to the front desk. The person working that night stated, "I know this is an issue but you can park at another lot next door." This was a rental car and I wasn't going to leave at "some lot" to possibly find that it had been towed. When I tried to explain this to her, I got "Oh well, management is aware and there is nothing I can do." I went back to my car and if it weren't for Alvin who also works at the hotel, I could have been driving in circles for hours. Alvin helped me find spot with a smile on his face, a great attitude and apologized for this issue. He truly went above and beyond Next, we are new to the area. When asking about local restaurants and where to eat, I was handed a piece of paper and told, "These are the local restaurants." No customer service. In addition to this, this hotel should offer a continental breakfast. Other hotels in the area offer this and I think this would make it an even better reason to stay. On a positive note, the rooms were always clean and big enough for our family even though we will not be returning to this hotel.

"Wonderful and totally accommodating"
Chris K, 14 Octobre 2016

We could not ask for a better room or place to stay. Our room opens up into the pool area, with beautiful ammeneties including work out room with locker and showers, and a game room for the kids. The staff couldn't be more accommodating as there was nothing more that we could ask for that wasn't available to us. We will NOT be staying anyplace but here when we come to the area. Manager Peter, and David @ the front desk are tops in their respective fields, as is the cleaning staff who are thorough and professinal. Door leading to the pool is heavy duty so the noise is minimal and alarmed so that small children cannot open after certain hours, without parental knowledge. Truly a wonderful place to stay.

"Spotless"
Joseph C, 08 Octobre 2016

I have stayed here several times when visiting the Hershey Fall Meet each October. Have never been disappointed. Staff, Housekeeping are all very thoughtful and accommodating. The hotel is a little older but very, very well kept. The lobby is really very nice. The rooms (I had a King) are updated as is the bathrooms which are very nice. Most importantly the whole place is spotless!

"Small room"
Gale R, 07 Octobre 2016

The hotel is very nice and if you do not need handicapped accessible room I am sure it would have been Excellent. The room was very small for my husband to walk around with a walker and if he was using a scooter he would not have been able to get around the room as all.

"Nice Hotel!"
Karen R, 04 Octobre 2016

We stayed at the hotel for two nights. Our visit was excellent in every way. The lobby was very nice and had multiple areas to just sit and relax and unwind. We had a king room and it was located on the "corner" which meant we had a window on one side and a balcony on the other outside wall. Our room was located on the parking lot side of the building and I would suggest requesting that side. We did not experience the other side, but there is a very busy road that could be noisy. It seems the hotel has recently been renovated. The carpets were new and the bathroom was very updated. The shower was very large. We did eat at the restaurant for dinner one evening and our food was good and portion size was nice. The staff was very helpful when needed. The pool area was very large. I would recommend a stay here if in the area. The facilities was priced fairly.

"last minute booking"
446helenv, 03 Octobre 2016

Decent rate for last minute booking. The room was actually a suite. It appeared to be well appointed, however the thermostat was not working. Could not get the temperature below 70 degrees. The window did not open, the bathroom could have been much cleaner. The bed was also extremely uncomfortable. The firmness of the mattress coupled with the roughness of the sheets....

"one day conference"
mag2mat, 30 Septembre 2016

This hotel is very nice. The rooms are large and very clean. My room overlooked a large indoor pool. The hotel has a nice Irish Bar that is directly connected to the lobby. The hotel has free parking. This is a good value.

"Convenient"
Carol H, 30 Septembre 2016

The hotel was located in a very convenient area with an open entryway to the hotel that was impressive. An evening trip to the restaurant was very nice with a good burger accompanied by live entertainment. Breakfast was thankfully included, although very hectic. The hotel room was serviceable, but encountering two bugs, albeit harmless, was somewhat disturbing!

"AGAIN....GREAT!"
Eugene P, 28 Septembre 2016

This was my 2nd visit to this perfect hotel for our annual Hershey Park (10mins away) & Kitchen Kettle Village (30mins away) trip. This time we rented a family suite. Myself, wife, 3yr old son and brought my 2 teenage neices along. The family suite was huge. Much bigger then the hotel pictures showed. 2 large separate rooms. 2 ac units. Regular size bathroom. Tons of closet space. AGAIN check in was easy and pleasant. AGAIN the pool was perfect. AGAIN everything was clean. AGAIN staff was so nice. AGAIN the ice cream sundae station and pop corn station was perfect and fun for the kids. AGAIN soft batch cookies, coffee, tea and flavor water was in the lobby. AGAIN the restaurant on site had great food, happy hour deals for apps and drinks, and deals for hotel guest. AGAIN there breakfast buffet was great and inexpensive. SO AGAIN WE WILL RETURN!

"Dog Friendly"
Hope T, 26 Septembre 2016

Very nice Best Western, with a good restaurant. Hotel is dog friendly with reasonable charge for the dog. The hotel staff sent texts to us to make sure everything was going well. The room was quiet and a very nice size. The price was reasonable. We stop here every time we drive down south.

"Nice hotel near Hershey"
Katie H, 25 Septembre 2016

Hotel is fairly nice older full service hotel. The pool was great. The room was nice and spacious. On the third and final night we found ants near the refrigerator area... Near a semi opened package of cereal. Also bathroom door would not close completely. Front desk seemed concerned when we checked out. Decent value for area.

"Best Best Western I've ever had the pleasure of staying at."
rpmullen44, 24 Septembre 2016

Check in was smooth and easy. David, front desk, was especially friendly and knowledgeable. There were no questions he could not answer, and he knew me by name, first and last, the next time I walked by the front desk. The room was large and very clean and well stocked with supplies. I had no reason to contact the front desk other than to say what a great job all the employees were doing to make my stay exceptional.

"Hershey/Harrisburg Vacation"
Cindy G, 24 Septembre 2016

BW is an upscale hotel that makes a stay lovely. We needed a suite and it was perfect as was the price. I would say it was a perfect place to stay for a family. The cost was far less than 2 separate rooms. The indoor pool would be a bonus for a rainy day with the kids.

"Great place to hold a Convention!"
NancyJ_54, 21 Septembre 2016

Recently stayed at this hotel for the ITC (International Thunderbird Club) Convention September 6th to the 11th, 2016. Upon check in was told we would be in Room 147. It was a very clean room. Stayed in this room the first night and the noise of the traffic kept me awake from 3AM. In the morning went to desk and asked if we could be moved. Told me it was not a problem and to have everything packed in the room before the bus tour at 8:30AM. and the staff would be happy to move our belongings once the new room was cleaned. When we got back at 5:30PM stopped at the desk and got the new room number. The room was overlooking the atrium in the hotel lobby. Nice and clean room and super quiet. All of our belongings were moved and they even put our beverages in the refrigerator in the room. What great service! From check in to check out what a great hotel, great staff, great restaurant and great food. EVERYTHING about this hotel exceeded my expectations! Would definitely recommend staying here! Thanks for a great Convention in every way possible!

"Hotel stay 9/16-17/16"
Tom Mr R, 19 Septembre 2016

Overall a very nice hotel. My HS reunion was being held here so staying here was very convenient. I found the staff to be very cordial and efficient. We had a buffet dinner for our Saturday event. The buffet was excellent. I was expecting the usual of "ok" but it was way beyond that. The rooms are very nice and the bed was comfortable. My room was probably coming to the end of its shelf life as far as the carpet and wall covering were concerned. Nonetheless, the room was very clean.

"Great overnight stay."
Love2Cooki, 18 Septembre 2016

The young lady at the front desk was very sweet and quickly checked us in. Upgraded our room without hesitation. The room was clean and had extra towels!! O'Riley's Irish Pub was very good. The bartender offered recommendations on the dark beer selection and was spot on. We will definitely stay here again.

"5 Star Experience! Can't beat the customer service at this place"
Judy B, 18 Septembre 2016

We stayed here with family while attending the local RV Show and it has been an excellent experience. We decided on here because my brother and dad have several small dogs we were traveling with. Very dog friendly! Everyone had dogs so even if yours bark a bit no one seems to mind, we all just laughed and talked about it in halls as you make quick friends as dog lovers. Rooms were just as in pics on website. Clean, fresh, spacious. If you have dogs best to ask for ground floor, end of hall rooms. Easy to walk your dog and easy to get to n from car. I had made a room reservation error but they were so helpful and kind in fixing my reservation. Then when we arrived we asked for a room change to a end of hall and ground floor and they quickly accommodated as if it were no problem. Would HIGHLY recommend!

"Great Stay!"
ejwines, 17 Septembre 2016

It was a great stay from beginning to end. The front desk won the heart of my daughter with a Hershey bar upon check in. All the staff were extremely helpful with any question or request. The Irish Pub on site it was a really nice option for drinks and meals (everything we tried was really good). Even though the breakfast buffet was not "free" as other hotel chains provide, it was worth the cost with a large variety of food including gluten free. The kids enjoyed the pool and arcade. We bought our Hershey Park tickets from the front desk and it was not that far from the hotel. Even close enough to take advantage of a "preview time" the night before you plan on going. Our room was on the 3rd floor facing the lobby, it could be noisy during busy hours but nothing kept us awake and I am a very light sleeper. Our family will definitely stay here again when we return to this area.

"Extremely Friendly"
blakeou812, 12 Septembre 2016

I reserved at this hotel in early September 2016 because of what it offered. Though a bit farther away from the airport, the price was definitely reasonable. Why I decided on this hotel was that it offered a free shuttle to and from the airport and it would allow my car to remain on the premises until my return in a few days. My flight was in the wee hours so I called and reserved my shuttle 48 hours in advance, as recommended when I booked. I am unfamiliar with the area and preferred "an expert driver" at this hour of the morning. From the person booking my reservation, to the person at the check-in desk, to my 1st shuttle driver taking me to the airport, to the 2nd shuttle driver that was waiting for me when I landed (I called at my connecting flight to tell them the expected time of arrival), I cannot express the pleasure it was to be treated with so much courtesy and professionalism. Their staff was a delight. As for the hotel, the lobby was elegant and the room was very clean and suitable for the night. If I have the opportunity, I would definitely stay here again.

"A delightful property"
Steven G, 07 Septembre 2016

Super large heated indoor pool, excellent Irish Pub, strongly recommend the pot roast. Fantastic beer selection. Comfortable lobby to conduct private business. Although the usual free BW breakfast was missing, the property offers a super buffet with a wide selection of breakfast offerings. If you are considering Hershey or Harrisburg this is the hotel for maximum comfort. The surrounding area well supports family vacations for all ages just minutes drive from the property

"Good location for vacationing"
Carol L, 06 Septembre 2016

We recently stayed here because we were attending a performance at the Giant Center. This location was perfect for that. I would recommend getting one of the larger rooms, we had one with a balcony near the stairs. Perfect for getting to our car. The décor is somewhat updated, but still hotel basic. We did have a microwave and fridge in the room which came in handy. Be aware that breakfast may not be included with the price of your room. Be sure to check. They do give you a discount in the restaurant if you're staying there.

"Excellent "
ParticularMe P, 06 Septembre 2016

Stayed here to unwind, from the busy life of NYC. This is an amazing hotel to stay, very courteous staff, excellent hygiene, beautiful decor. Will definitely visit again and recommend to friends and family!!

"Best Western Premiere Central"
Davedog14, 04 Septembre 2016

Been to this hotel 3 times, staff is attentive, rooms are clean, food is great, conference rooms are in good shape, wifi and Internet work well. Exercise room and pool in good shape- plenty of parking- be careful if you run here as there are no close by running paths- ( at least desk clerks were not aware of one you're running on street)

"Beyond my expectations"
jgill704, 03 Septembre 2016

I love to travel and finding a nice hotel at a reasonable rate is challenging. I had an overnight stay while attending an insurance conference. I was just thankful to have a room for the night as opposed to making the 2.5 hour drive. This location was amazing and everything was beyond my expectations. The room was cozy, classy with a hit of elegance. The staff was amazing, and quite helpful. The lobby set it apart from your typical 4 star lobby, they have complimentary beverages, such infused water, choice of teas, coffee, it was very neatly arranged. The water had a strawberries when I arrived and blueberries the next day. They are without doubt a hotel that believe in customer service, something that many locations have lowered the standard on. When I checked in, they gave me a Hershey bar with my room, that was a nice touch. It was not a miniature, a full Hershey bar. Everyone that checked in received one. I thought that was a nice touch. When I called to report late check in I was informed that they could send a shuttle to pick me up at the train station. I had no idea how I was going to transport from the station, my job told me to get an uber car. They were waiting for me when I arrived. I am usually good with names but I have to give credit to both the male driver that picked me up on Monday, the 22nd of August at 4:40 pm and the female that drove me back to the train station. Both were extremely nice and I enjoyed talking to them. Without a doubt, I would highly recommend anyone in the area to stay at this location, the price is great, the service is outstanding and the rooms are wonderful! Customer Service at it's finest and it felt good! They truly have something special. If they were a national chain, I would look for them every time I had to book a hotel. The staff even ask if you have a preference for your room. I like the top floor because I do not like anyone over my head and families were there visiting Hershey Park. I usually have to ask for a particular room first. Thank you Best Western Premier for making my stay great. By the way, they offer you 10% off your food from the restaurant, the Belgium waffles were great. I knew I was going to write a review for this location, people need to know 1st class customer service still exists.

"Wow-Excellent customer service"
User, 02 Septembre 2016

I never write reviews but am an avid reader of reviews on TripAdvisor. This hotel and its staff, specifically Kim Thomas, the housekeeping manager went above and beyond for me. I left a valuable item at the hotel, thought it was gone forever; and in the end, I got it back in just a few days! The situation was professionally and personally handled and I felt cared for. On top of all this, the hot breakfast buffet (at $10/adult and $5/child), comfortable night's sleep, clean room, value for our money, and Hershey bars at check-in all contributed to a 5-star experience. Thank you to Kim and thank you Best Western! We know where we'll be staying every time we visit the Hershey area again.

"Amazing!! Awesome!! Highly Recommend."
wizeazzgurl, 31 Août 2016

We were looking for a nice hotel, near Hersheypark, indoor pool (in case bad weather), pet friendly and served that breakfast on the property. BW Premier fit all our needs. Quick, fast and friendly check in. Nicole told me about a ice cream social they were having for the kids and gave me to passes for my daughters. Bonus! We wanted to check out the room so I went in and dropped my bags, I almost didnt leave! The room was so clean and updated, the beds were screaming "lay on me!" The ice cream for the kids was cute, they loved making there own sundae's. Me and the bf got ourselves a root beer float, yum! The kids did not hesitate to go in the pool, which was huge! I liked that there were plenty of chairs and towels and that the arcade was attached to the pool. There were some room that had a door to the pool, wish we knew about that before coming here. I should also mention the entry way to this hotel is also very pretty, just like the picture someone posted. The breakfast buffet was good, it consisted of 2 types of eggs, sausages and bacon, sausage biscuit and gravy, oatmeal, a few danishes, and different types of cereals, breads, yogurts.

"Postive experience"
T020, 31 Août 2016

We stayed 8/27/16 & 8/28/16 and were extremely satisfied with room, the location to Hershey Park and overall attitude of employees. The indoor pool area was large and clean, we would have liked for it to open earlier to take a quick swim before venturing out for the day.

"family suite"
Diane W, 30 Août 2016

very nice resort like feel will definitely refer to a friend price was modest staff was friendly clean rooms and baths thru out hotel lot of things to do right at the hotel fresh cookies 24 hr coffee and tea fusion water bar quiet hotel never heard the other guest in their rooms.

"End of the summer family getaway!"
Kphisticated, 29 Août 2016

The Hotel staff was very accommodating. The room itself was clean but the bathroom tub drained slowly. My family and I had a great time hanging by the pool and the drive to Hershey park was about 20mins away. Overall it was a good experience and I would entertain staying here again.

"Not a Single Complaint"
Gramsx2, 26 Août 2016

The rooms were a good size and very clean. The beds were comfortable and the hotel itself was quiet. We asked for rooms away from the pool, elevator and ice machines and we were very pleased. There are washers and dryers next to the pool for travelers. The pool is inside the hotel and looked good. The Irish Pub restaurant right next to the hotel was excellent - a good choice of gluten-free items. We had the buffet and everything was fresh; service was very good. We used the coupon from the hotel for the buffet - a nice bonus. All in all, we enjoyed our stay.

"family of four/end of summer trip to Hersheypark"
James R, 26 Août 2016

Overall the Hotel is very nice. the lobby is very attractive. the room was comfortable. Although the bathroom was a little dated, the shower pressure was excellent. The hotel and staff were inviting and friendly. With young children it was nice to see they had a 10pm quiet time policy and it was. Good value and clean, comfortable beds. Stayed in a 2 queen room that was adequate for our family. I would definitely stay here again. Alex and Dawn were exceptionally helpful.

"Great hotel with lots of room."
meagley201, 25 Août 2016

Came with family of five. we were all able to stay in one room comfortably with their suites. very nice hotel, kids said it was "fancy." Had ice cream social at night for them for free, adults for 50 cents! Fantastic Irish resturant attached! Would come here again!

"Beautiful Property"
Donna M, 25 Août 2016

This was our first stay at a premier property. The hotel was beautiful, rooms were beautiful. Many restaurants in the area. Beware though, the premier property does not offer free breakfast. This particular hotel charged $9.99 each for adults and $4.95 for children under 12 for a buffet. Could be pricey if you are traveling with a large group. I have heard some of them charge $14.99 for adults......Also the writeup says it is located off of I-81. In reality you have to travel approximately 5-6 miles off I-81.

"The best hotel stay ever !"
Ehrin D, 24 Août 2016

This was one of our best stays at a hotel me and my family have ever had . Everything from the staff to the lobby to the rooms and the pool was perfect. And the restaurant that is on site was out of this world good ! We will definitely be back .

"Third time....and just gets better & better!"
denise p, 23 Août 2016

Found this hotel because of our twins middle school trip and have now stayed three times!! The staff is so friendly and show genuine concern if you have an issue or problem. The rooms are clean and well stocked with pillows, bath items and such. The indoor pool is huge and a nice added benefit. The only issue we did have that couldn't get fixed was upon making our reservation we requested a family suite right off the pool, but had a room on the 3rd floor. We did talk to the staff and they couldn't help but only because that room was already occupied. Note to self or you dear reader...worth it to show up early for a room off the pool area! Another issue happened where we had immediate attention and concern. We are still in communication as well! Our family's THANK YOU to all the staff you've done a great job again!!!

"Convenient Location and Friendly Reception"
rhiaus, 22 Août 2016

We stayed here for two nights while visiting the Hershey attractions. This hotel is within 15 minutes of Hershey's Chocolate World and Hersheypark. Reception is very friendly and welcoming, the rooms are clean and equipped with a fridge, coffee and water are available in the lobby. We were rarely in the hotel but I believe I saw board games that were available for borrowing. What a great idea.

"Great place to stay!"
MelanieDisney3, 22 Août 2016

This is a great place to stay if your planning on spending your day at Hershey or even Lancaster. We definitely appreciated the complimentary 24/7 coffee! The elevators are fairly run down but that didn't impact our experience. Thanks for a good experience!

"Great lodging and dining experiences!"
June M, 21 Août 2016

I LOVED everything about my four day stay at this hotel. Attention was made to every detail. It is clean and very well laid out. I was there for a dog show but that was not always apparent because the layout was so well organized,

"AMAZING!"
Monica B, 21 Août 2016

We were so impressed with this Hotel! Starting with check in...we were welcomed like family! The Atrium is bright and clean. Our room was immaculate and ready for our arrival. Each and every member of the staff always greeted us with a smile or an offer to help when we looked a bit lost. Our teens had a great time in the pool; they even got their Dad to go in...and he NEVER swims! Dad enjoyed it very much! The entire staff at the Irish Pub were also amazing!! We had two great meals during our stay. We travel to Hershey at least once a year; this will always be our place to stay!!

"Great stay"
elsylynnd, 20 Août 2016

We are here now after a day at Hersheypark. This hotel is very nice. Check in was smooth, David at the front desk was very nice . Loved the Hershey bars - nice touch. Room is beautiful and more importantly clean. We enjoyed the pool and this will be our go to hotel when we visit Hershey. It is a few miles further than other hotels but so worth it.

"Like a Hershey Property"
Jimnlorri, 20 Août 2016

We had to change our vacation plans at the last minute and finding hotels with great ratings at an affordable rate near Hershey was a challenge! after searching and searching we found this hotel. rate was slightly higher than we wanted but we felt that it was totally worth it!!! free Hershey bars upon arrival , free ice cream Social for kids, discounts at their delicious attached restaurant/bar OReillys. had delicious dinner for 3 adults and 2 kids for under $100. Rooms were clean and quiet , indoor pool was clean and bright with skylights above for outside feel. Just 15-20 minutes from Hershey. only complaint is our vacation was too short. thank you best western and their sweet staff for making our only short vacation so wonderful !!!

"Great place to stay"
697pattys, 19 Août 2016

A perfect place to stay and the hotel staff were most helpful in telling us about things to see and do in Harrisburg. We would definitely come again and wished we could stay longer. The breakfast was excellent and staff were very friendly. - everything was perfect! Room was lovely. Everything was spotless.

"PHENOMENAL!!"
Lisa B, 17 Août 2016

The Best Western Premier on East Park Drive in Harrisburg is phenomenal. The hotel itself is well-kept, the rooms are spacious and well furnished, the staff is incredibly friendly, and restaurant attached has an excellent breakfast buffet (which is just another perk perk, preceded by the Hershey bar that they give you upon check-in and the wonderful staff.) Whenever I am traveling to Harrisburg for work, this is the only place that I ever consider staying...and not only because it is incredibly convenient to the office am traveling to. The hotel itself is easy to get to as well as it is right off the highway and there are plenty of restaurants and stores in the vicinity. In the summer, be sure to plan ahead and book your room early because it is close enough to HersheyPark to sell out. Once, I made this mistake and had to book a hotel 1/4 mile down the road, and though it was a nice place, can't compare with this Best Western Premier.

"Friendly, Comfortable and Affordable - Highly Recommended"
dianesC8444XH, 15 Août 2016

I stayed at the Best Western Premier at the end of July 2016 while visiting Hershey park. (about 20min drive to Hershey Park) My friend booked the hotel, after shopping around we decided rather than book 2 separate rooms, we would get a suite since it cost less. We both had our children with us. The suite could comfortably sleep 6, maybe more if you got a cot. The room was clean and comfortable and central to the lobby, pool, etc. The staff at the hotel was spectacular. EVERYONE was so friendly and helpful. Every time I walked passed someone that was working (i.e. cleaning the floor or changing a lightbulb), they would stop what they were doing, smile and great us and asked if there was anything that we needed. (for REAL) In the afternoon there was free popcorn and ice-cream for the kids - a wonderful treat since it was a hot week. The restaurant on the premises was very good too. There was a very reasonable breakfast buffet and it had many choices. Dinner was good too. Even though it looked like the hotel was pretty full, parking was never a problem. I would highly recommend this hotel to everyone

"Absolutely fantastic!"
Victoria H, 15 Août 2016

This hotel is nothing but perfection. I've stayed there twice now and have gotten the best service I could ever ask for. From the management to the front desk and to the restaurant, everything was perfect. Especially the bartenders Taylor and Jared and waiter Jason. They are down to earth GREAT people and made us laugh so much. I would recommend this hotel in a heart beat! It's gorgeous with an amazing buffet breakfast in the AM (which is delicious) and amazingly tasty food for dinner. I can not wait to visit again and stay here and continue to see the amazing staff!

"Nice Family Hotel, Frendly helpful Staff"
hjkmail, 14 Août 2016

We stayed here in mid July for 4 days, mid week, wile we visited the area (Hershey/Gettysburg). We had our 2 teen age girls with us and they had a great time. The staff was helpful and very quick to respond to your every need. The hotel was clean and up to date with a friendly staff. we enjoyed the trip and the hotel was great and had a nice location for the area.

"Wonderful Pet Friendly Hotel with Comfy Beds"
Lori C, 14 Août 2016

We spent two nights at the Best Western Premier to visit Hershey Park. We brought our two kids and one dog. I am always concerned about finding a nice quality hotel that allows pets. Well this fit the bill. The lobby is beautiful and we were greeted with chocolate bars, ice cream sundaes, and popcorn when we arrived. We had a room with a king size bed and a queen sized sleeper sofa for the kids. The bed was the most comfortable bed I have experienced in a hotel. The hotel was clean, pet friendly, and we had a nice breakfast in the restaurant. The staff is very friendly. Suggestion to upgrade pillows (they were a bit small) and shower curtains (slightly small) to make it perfect, but I was extremely pleased with the hotel overall. Would definitely recommend to anyone needing a hotel in that area. We will definitely stay here again on our next trip to Hershey Park.

"A trip to PA"
nhbeast, 14 Août 2016

We were recommended to the Best Western Premier by our son who stayed there previously. I was one of the best hotels we stayed in. Everything worked, the staff was very friendly and helpful. Maid service was excellent.

"A sleepless night"
newlighttravl, 12 Août 2016

Every year my family plans a vacation to Hershey Park and this year was no different. We recently stayed at the Best Western Premier in Harrisburg. We figured we stay at this particular hotel once again because we had such a great stay last year...the hotel is clean, the staff is friendly and helpful, the grounds are emaculent and the location is perfect. However and I mean However the bedding was horrible...We had a hard time getting a good night sleep. The mattress was lumpy and cheap. And the pillows was small ( airplane pillow small ). I'm kind of confused the primary reason for a hotel is to provide good service and a great night sleep...THAT'S WHAT YOU PAY FOR...We stayed at this hotel last year and did not have this issues. I explained my issue to the desk manager upon checkout ( Which she seemed shocked ) by stating we never receive complaints about our mattresses...I explained to her maybe it was this particular room...but she did express she was sorry. I do not know you changed the mattresses within a year's time but one thing I can say is BIG MISTAKE...People pay for a good nights sleep....

"Great Experience for My daughter and I"
Joseph R, 12 Août 2016

We stayed 2 nights in July and 2 in August. Went to Hershey Park. Was about a 15 minute drive - really not bad at all. Wonderful indoor pool and chocolate and ice cream for kids. Very helpful staff. Highly recommended.

"It was a nice clean place, but the pool noise is too loud at night."
Caroline D, 11 Août 2016

I liked the hotel but we had an inside room with two little boys and the noise from the pool kept them up both nights until 10pm. They need to do something with the noise in the rooms from the pool. Maybe better curtains that block out the noise. Other than that we liked the hotel and thought it was a really nice place to stay.

"Great value for the price."
Dholmes781, 11 Août 2016

I had a great time. They staff was wonderful, pleasant, professional and accommodating. The room was very clean and the price was affordable. The pool (nice size) , bar and restaurant food was also good. The hotel was close to shopping centers, tourist attractions and not too far from Hershey park. We had our family reunion there (family can from several different states) and we had a wonderful time.

"Hidden gem"
markie1786, 10 Août 2016

I had the opportunity to stay at the hotel in late May 2016 to see my granddaughter attend her first prom in York, Pa. I no longer live in the area but decided to try the BW Central hotel. I was so surprised at how beautiful the lobby was and the staff were very pleasant. Staff at check in and the restaurant were fun and engaging. I think they must have done some renovations because the rooms were very clean. I would stay again in a heartbeat and very comfortable to tell others to do the same. Only a couple of suggestions: outdoor pool needed and larger gift shop area. Mark May 10-13, 2016 from Lake Wales Fl.

"Love it"
Lauren F, 10 Août 2016

This was a great place to stay if you want to be near Hershey but want it quiet. This was such a great stay and we love that they gave away full sized Hershey bars. The guy at the front counter was soooo nice and welcoming. We will be back

"Great location and friendly, thoughtful staff!"
LeftyTraveler, 10 Août 2016

We've stayed at the Best Western Premier twice and had very enjoyable experiences both times, in fact my kids begged to go back! The pool is really the key feature for the kids, and even though it is packed at 9pm, it really is quiet by 10 when the pool closes. The chocolate bars and flavored water when you check in are an added bonus, especially after our 4+ hour car ride. The restaurant in the hotel is great for a drink and snacks for the kids and there is a Panera and grocery store right down the street. Hershey is only 10-15 minutes away and such as easy drive. In addition to the amenities and location, the staff is really wonderful. The front desk staff were helpful and after leaving a very special bunny blanket in our hotel room the general manager returned my phone call, looked for it himself and was just so thoughtful and considerate. He certainly went above and beyond his job trying to help a 6 year old reunite with her stuffed friend. Thank you! We'll have to go back to Hershey just to stay at the Best Western.

"Close to it All!"
nm0106, 07 Août 2016

One of my top 10...Beautiful, clean and great amenities. Very friendly staff around the clock. Came for a long weekend with the family. Close to everything...we visited Hershey Park, State Museum/Planetarium and the Civil War Museum. We checked in pretty late and enjoyed the on-site pub for dinner. The hotel offers a buffet breakfast at the pub. This is a MUST! We were so impressed, we went twice during our stay.

"J. E. L."
Joyce L, 07 Août 2016

The Hotel was awesome! The front desk personnel - David, and the Guest Services Manager, Mariah, were so friendly and so helpful. Our room & bath were like being at home. The laundry room was very convenient. I recommend this Hotel highly and if ever in this area again I will indeed stay there!

"Poor customer service"
Barbara O, 07 Août 2016

I always look for a Best Western Hotel when traveling to other areas of the country. I didn't hesitate to book this hotel because of the reputation of the Best Western brand. This hotel does not live up to that reputation. While the lobby area is quite impressive, the restaurant on the property leaves a lot to be desired. We had to pay for breakfast ($10/pp) and waited 10 minutes to be served. We had to ask for refills on beverages and then ask for our check. The same happened at dinner. We were seated and waited 15 minutes for service. We were about to leave when the manager came over to apologize. Service did not get any better!! I know there is another Best Western in the vicinity and will definitely try it the next time.

"Great Night Stay"
Michael B, 03 Août 2016

My family and I stayed at this hotel for one night during the summer and it was great. The staff is very nice and friendly. The rooms are clean and the lobby was very nice. Overall, this hotel is very convenient and you can always expect a great, easy stay at this Best Western.

"Close to Hershey Park"
Jeanette A, 03 Août 2016

Easy drive to Hershey Park, maybe 15 mins. Hotel was nice, rooms large Nice pool Laundry was clean Discount at restaurant Beds nice Had coffee, tea and water by front desk, cookies at night. Ice cream happy hour, free popcorn Had a room close to the highway, way too noisy , they offered to change our room but we had 4 people too much stuff to move. Ac went on and off every 4 mins very loud , they fixed it for second night was much better. Then third night it went crazy again. Nice hotel just ask for a front room if noise is a problem, The kids loved the pool Had a problem with the dryer not working, mgr took our clothes to have them dried for us. Every problem they offered to fix.

"One of the best groups fo people to work with"
dorner2016, 02 Août 2016

The staff deserves a big high 5, they are one of the best groups to work with in putting together a conference or event. We have had the pleasure of working with them two times, and both times they delivered a stellar performance. If you are planning a conference or an event you will not be disappointed, great food, and as I mentioned, great staff, and just a great experience.

"Great service,and staff"
greydogg85, 01 Août 2016

I am a driver for greyhound, i get the pleasure of staying here everyother night. The shuttle service is great, nicole is always on time and promt. The front desk staff is always very pleasant,freindly, and accomodating.Great food at the resturant,as well great staff. My overal opinion is this is a very great place to stay, i would recomend to anyone looking for a great hotel to stay.

"Great hotel, close to Hershey- you can't beat the price and service! "
mallyalovestravel, 31 Juillet 2016

We stayed here in July of 2016 while visiting Hershey. You truly get service with a smile! The indoor pool area is great for kids and the complimentary ice cream sundaes and Hershey bars were a big hit! Rooms were clean and comfortable. Breakfast at the restaurant was a good deal- 10 dollars for adults, 5 dollars for kids over 5- eggs, bacon, sausage, bagels, yogurt, biscuits, cereal, fruit, French toast, etc. I would definitely stay here again!

"Just a bit better than adequate "
twinskie, 30 Juillet 2016

A nice hotel with some cosmetic flaws. In general it's clean and good service. Details of hotel could use updating like peeling wallpaper and dirty molding around tub but basically was ok, just not a brand new, spotless establishment. We were here for a 3-day weekend in July so maybe that's why the pool was jam packed every night but it's a nice indoor pool. Plenty of parking. Nice touches like free cookies in the lobby. A couple of Hershey chocolate bars upon check in (our first time in Hershey and the kids first chocolate they seen since arriving, it's a nice gesture) but considering I had 3 young kids I asked if I could possibly have a third, so it'd be one for each kid and I got a "only two per room" response and, as I walked away thinking how to explain 2/3 of a candy bar to my 6 year old, as an afterthought, the front desk clerk said ok and gave us another. It was kind of them but, I was surprised that they didn't just offer that right away but not a big deal. They do give out tokens to the kids that they can exchange for an ice cream, one each day, each day from 3-6pm. Unfortunately we were never at the hotel at that time and couldn't partake but that's nice too. WiFi is free and good in lobby but we (3 rooms total in my group) had trouble getting signal at all in our rooms. Perhaps some rooms are better than others? Plenty of nice pics online (which are accurate) so pics in this post are just of some of the aged hotel details mentioned above but rooms are clean and it's a comfortable stay.

"Always Excellent!!"
yasmar01, 30 Juillet 2016

Third stay here for my family and as always, an amazing time! Great customer service, clean room, nice pool, and the attached restaurant is delicious! Never a bad experience here! They were able to accommodate us to stay for an extra night which was great!

"The perfect stay"
Gary R, 30 Juillet 2016

I was only in town for a day, to buy a car. The staff and room was great. I asked for and received a quiet room. The restaurant was very good. Shannon my server is one of those very special employees who brighten up everyone days. Thanks for the great service and stay

"Clean and Reasonably Priced"
jpt153, 30 Juillet 2016

We stayed here before and after our flights out of the Harrisburg Airport and this was a great place to stay. They offer a free hotel shuttle and allowed us to park our car in the parking lot for the duration of the stay. The rooms are nice, but could use an update. I felt the rooms were a little darker and could use more lighting, however, my wife disagreed with me on that. If using the Harrisburg airport again in the future this would be a place we would definitely consider staying at.

"Great place to recharge after Hersheypark"
Ryan-C_1976, 29 Juillet 2016

We spent 4 nights here while visiting Hersheypark with our two daughters. We came here after spending a couple of days in Amish country, and arrived later than we'd planned due to storms and traffic. First of all, the lobby was very welcoming when we arrived, with fresh coffee, hot water for tea, and iced water (with lemon, cucumber, or just plain) waiting across from the front desk. Check in was very smooth, and we were given 4 wooden tokens for ice cream, which is served in the lobby every afternoon from 3 to 6. (If you've used your tokens, it costs 50¢ port bowl. There's also free popcorn and fresh baked cookies.) We went to our room, and a neighboring room has a dog barking. I called the front desk, and they moved us to a different room no questions asked. The new room was immaculate, and had great air conditioning. I like to keep it cold when I'm sleeping, so this was perfect. The bed was very comfortable, and my wife and I slept better than we have in a long time. The shower had very good water pressure, and the water got nice and hot. The shower head had a nice relaxing spray pattern. The first day, we'd left our toothbrushes and my razor on the sink area, and we came back to find them nicely arranged on a little mat that housekeeping had brought in. Very thoughtful. One of my favorite things was the iHome clock radio with the iPhone dock. I was able to set an alarm with my favorite music to wake up. Worth mentioning is the hotel's quiet time policy. Between 10 pm and 10 am, guests are asked to be respectful and quiet in hallways so that people aren't disturbed. They shut down the pool and laundry areas to help keep noise down. It's very effective. I hope to come back here, great place to stay.

"Awesome Facility !"
Reinaldo H, 29 Juillet 2016

After traveling for the past 10 days and staying in different hotels, it was refreshing to find a gem of a hotel ! The Staff was very friendly and attentive to every need. As soon you walk into the hotel lobby you are amazed how beautiful and very clean it is. Infused water and coffee is available right across from check-in. Workout room is very clean and modern with all new equipment. The pool area is ample and very clean. Overall the Hotel is a great place for family and conference venues. If I am ever in Harrisburg again this will be the first place I would be looking to make my reservation! Kudos to all your staff for an outstanding place. RH

"Great stay"
Edmund B, 28 Juillet 2016

Our stay here was t the end of a 4 day road trip. And we were not disappointed. Hotel was easy to find. Very clean. Staff was more than friendly. Beautiful lobby with lemon water, coffee and tea available. Room was large, beds comfortable. Would have no problem recommended this hotel to friends.

"Now this is customer service, wow"
JeanMarie P, 27 Juillet 2016

First, let me start by saying what a nice hotel this is, we thought we were on Disney property minus Mickey. The lobby big and impressive, lemon/cucumber water, coffee/tea set up for you complimentary. The fitness center, TOP NOTCH. Being a workout finatic/personal trainer this gym had everything you could ask for. New, first class equipment, weight machines and free weights, ab machine, fitness balls, towels, new water cooler, multiple TV's etc... When we we working out in the evening the worker who came to lock up because it was closing time said no rush, take your time I'll wait for you to finish, wonderful?? Room was spacious, clean and had anything we could need. OK, now on to the customer service. We arrived to a big mix up after hours of driving on our way home from Michigan it was late, we were exhausted. When I came to the desk to check in they said they didn't have our reservation they had us down for Monday and it was Wednesday. The girl at the desk said they had already charged our card because we were "no shows" and a room for the night would be $50 more then what we booked for. Of course I was so upset and in dismay. She preceeded to get us the operations manager Curtis Wilson along with another man who was wonderful as well I regret not getting his name. This is what Curtis and the other gentleman did for us. First they calmed us all down and assured they would handle this for us. They credited us for the "no show" charge, adjusted our rate for the night to the $50 lower rate that we had booked for, gave us 3 complimentary tickets for their $13 breakfast in the morning along with candy for my daughter. Curtis handed me his card and said please let me know if you need anything else. While Curtis and the great ladies at the desk resolved our issue and helped us so much, and quickly which was so wonderful because of how tired we were, the other gentleman so kindly chatted with my daughter asking her about our trip. I can't put my head on the pillow tonight, on their very comfortable bed I may add, without letting Trip Advisor know how impressed and grateful I am. I will also be calling corporate to give Curtis and his staff the accolades they well deserve. We will without a doubt recommend this hotel to friends and family and stay here on our trip to Hershey with friends this fall.

"best western conference center"
Charlene O, 26 Juillet 2016

it wasn't with the money and the pub i would not recommend the food is not very good there and they are understaffed the outside appearance of the hotel looks good the walls very thin can hear next door neighbors and guests in hallways all parts of the night i didn't feel i got my moneys worth especially the noise level and beating on walls at all parts of the night

"Request a room away from the highway side"
karlas577, 25 Juillet 2016

Beautiful hotel and the staff was excellent. My only complaint was my room was on the highway side which was noisy and the wall air conditioner was extremely noisy which drowned out the highway noise. My friend had a room across the hall which did not have the wall air conditioner unit which was much quieter, so I would request away from the highway side next time.

"Nice hotel in Harrisburg/Hershey"
Valerie A, 25 Juillet 2016

Very nice hotel in the Harrisburg/Hershey area. The lobby is beautiful and the pool area was also really nice. Our room was on the bottom floor and had a door leading out to it. We were concerned about that and the noise due to that, but there looked to be a 'quiet time' starting at 10 so noise was not an issue. The attached restaurant has a daily breakfast buffet for around $10 and gives quite a lot of food. The room itself was really nice, but could use some updating. Hershey is only about 10-15 miles away so it is pretty close. The highways can be a bit confusing though. Overall, enjoyed the stay.

"2 parts, great and not so great"
Valerie B, 24 Juillet 2016

1st, I cannot say enough great things about the staff during our stay. They were just wonderfully helpful and friendly. The place was really well kept and looks so nice, I couldn't believe I was in a Best Western (not meant to be offensive.) The pool was warm and well kept. Great back way to get to Hershey Park from here. Founds lots to do. 2nd, we woke up to ants on the cabinet holding the fridge and microwave. Gross but ants are also sneaky... Needless to say, we threw out our food items (closed, but still..) and empty trash and let the staff know so they could handle. They offered to switch rooms and compensated for the concern.

"Budget hotel room"
User, 23 Juillet 2016

I can't imagine how this hotel was rated the number 2 place to stay in Harrisburg on trip advisor. I am not a fan of best western hotels, but booked this hotel for a last minute business trip because it received a high trip advisor rating and was considered a "premier" best western. I was pleasantly surprised to see the lobby area which was decorated nice. The staff at the front desk was helpful and friendly and I was feeling optimistic as I checked in. I started feeling less optimistic once I walked past the lobby into the hallway because it looked worn and had a budget hotel feel. The venting and ice machine area looked shabby. I entered my room and it was clean but smelled "musty". I'm wondering if the rooms allowed smoking at one time. The rug had a large stain and my closet doors were falling off. The walls and furniture were worn, there was rust on the shower drain, and the bathroom needed to be updated. was definitely disappointed because I expected more after reading the high ratings on trip advisor and thought that a "premier" best western meant it was a higher class hotel. I would not recommend this hotel to people who are traveling for business or who adults who usually stay at nicer hotels. It is fine for families who are visiting hershey park and not spending a lot of time in their hotel room.

"Great service only average rooms"
Marianne F, 23 Juillet 2016

Great service and lobby looked very nice. Hallway and rooms were similar to budget hotel/ motel. My room had a large stain on the rug, closet door was falling off, and overall decor was worn and tired looking. Room smelled musty, so I am wondering if rooms allowed smoking in the past.

"In need of upgrades"
Thebutterfly2, 22 Juillet 2016