Best Western Premier Hotel de la Poste & Spa,  Troyes

4.5/5  - based on 385 guest reviews.
35 Rue Emile Zola, 10000, Troyes, France - See map
+33 3 25730505 +33 3 25738076



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> Room 1

1 adult


Hotel advantages

  • Spa
  • Air conditioning
    Air conditioning
  • Safe deposit box
    Safe deposit box
  • Sauna
  • Multilingual staff
    Multilingual staff
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TripAdvisor Traveler Rating
based on 387 traveler reviews
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The Best Western Premier Hotel de la Poste & Spa, coiled in the central city of Troyes, is a charming hotel in the cozy refinement. It is located about a hundred metres from the pedestrian heart of the cultural centre, artistic and tourist Troyes. Our hotel is 100% non-smoking. Its 32 rooms, the scenery varied, will give to you comfort and serenity. They are equipped with a minibar, satellite channels, hair dryers, air conditioning for 75% of them, a safe for some and internet access. A private terminal will facilitate your parking during your stay (reservations recommended). The breakfast, proposed in a new room, you provide the energy needed for a good day's work or relaxation. Enjoy your stay.

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Room 1

Guest reviews

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based on 387 guest reviews
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Sleep Quality
Best Western Premier Hotel de la Poste & Spa,Troyes
  • 3
    « Not as good as expected from the reviews »

    An ancient building, comprehensively refurbished, with an excellent central location in a beautiful city. The hotel has a useful private garage, with large spaces, a few minutes walk away, but stopping outside the hotel to load or unload is difficult (hope to find a parking space or block the traffic and dash in to ask the hotel to lower their bollards). Our comfort room overlooked a quiet courtyard and had big windows, but was depressingly cramped and a bit drab (the wardrobe door could not be closed as the hangers stuck out). The aircon was poor and opening the windows was more effective. The bathroom was fine. Breakfast was OK, with a reasonable selection and friendly staff, though it would have been nice if they had cleared used plates during the meal as the tables are small. Reception staff were OK... polite, but not really engaged. Overall not a bad experience, and the garage is a real plus but, unlike the Mercure in Nancy, we weren't sorry to leave.

    « Agree with other reviews »

    Yes, they all say the same...lovely hotel in town centre, comfortable, really friendly and helpful staff, great bedroom, fabulous breakfast, and a general feeling of luxury. As others, stayed for one night while passing through the lovely old town with its 16th century half-timbered houses (make sure you visit Ruelle Des Chats and photograph the grinning cat) and the hotel's location could not be better. Note that parking on site is not offered, but a secure parking garage is only a few 100m away and very convenient

    « Central, quiet, luxury »

    Stayed here as a stopover from the French Alps to the U.K. - a very nice hotel but with limited parking available, due to its location in the centre of town (easily found with google maps) - however, there is an excellent and very secure underground public car park just under ten minutes' walk away (approx €10/night). You can park directly in front of the hotel for ten minutes to unload. The hotel is located straight off the central square and within minutes, you are in the very cute, picturesque mediaeval town with a multitude of little restaurants and brasseries. Note Monoprix the great supermarket and general department store is open late and on Sundays, and it is less than five minutes' walk away. We arrived too late for us to use the Spa (the spa was open in the evening though and looked super). The room was large with a very comfortable bed along with the usual trappings. Nice, calm decoration with pictures of horses and other ?horsey? decor as a nod to its previous Posting Inn background. Tea/coffee making facilities. Large separate bathroom off a little entrance corridor within the room with a superb shower with various shower choice features! Lovely ?Nuxe? bathroom supplies. The room was lovely and warm but a great feature was that you could open the windows - unusual in a hotel of this type. We took breakfast as there was an ?express? option, at only €7.50 you could have as much of the bread/croissants, etc and coffee as you liked (Nespresso machine) - everything was fresh and we would really recommend this option. Very efficient staff, some slightly detached in manner, but overall everything very good standard at this hotel. Fluent English is also spoken. Immaculately clean and professional image all around.

    « Lovely Hotel »

    Stayed here just for one night whilst passing through Troyes. Nice classy hotel with a equine theme running through. Clean, tidy and tastefully decorated. Room was very nice and smart. Spa looked lovely but didn't have time to sample it. Breakfast was good with a wide selection and staff were attentive and helpful. Parking is a private secure car park 50m away. Highly recommended.

    « What a great hotel! »

    After a 9 hour drive from the Alps, as a stopover on the way to Calais, we needed a treat and this hotel certainly provided it! I wouldn't have expected such a lovely hotel from the Best Western chain. Stylish decor all the way through. We had the ?prestige suite' and it was amazing. Massive interconnecting rooms with high ceilings and beams, beautifully decorated, massive comfy master bed with crisp white linen, kids on sofa bed which they said was very comfy. Amazing bathroom with power shower, and to the kids' delight - jacuzzi bubble bath and the TV on the bathroom mirror just about topped it! We didn't have the hotel breakfast but popped to the boulangerie opposite for delicious pastries to accompany the Nespresso coffees in the room. Our only issue was it was slightly hard to find the parking. We will definitely be coming back to the great hotel again to make the most of the luxury and to have time to explore Troyes a bit more.

    « Excellent city centre hotel »

    Hotel very clean and well furnished. Reception staff pleasent and polite. Room immaculate. Warm and inviting. Has Car Park a little hard to find but ok. Great location for the shops and restaurants. Will happily return

    « Surprised at the Quality »

    Coming from the western US, I wondered about staying at a Best Western, of all places, in France! We were pleasantly surprised. We needed our GPS to get us to the parking garage (one way streets) but the walk from there to the hotel was brief. Courteous staff with an easy check-in. Very clean and quiet. The room was contemporary, well-lit, big enough for our needs, comfortable bed and had a great shower. Since we were just passing through to Germany, we only stayed one night. Since it was a Sunday, some of the restaurants were closed but there were enough restaurants open. The town is charming and was a great stop-over. The breakfast is scrumptious but expensive. However, we wanted an early start and didn't feel like looking around for somewhere to eat. Would stay there again and would recommend this Best Western.

    « High quality hotel with a warm welcome »

    Stayed for one night on a journey heading south to Provence. The hotel is in a prime position in relation to Troye's sights and its town centre restaurants. The reception staff were friendly, warm, and helpful. The room was large with an excellent bathroom and separate WC. It was clean and comfortable with a large double bed. We stayed in a room looking inward to a small courtyard. No views of any sort (although none really from "outside" rooms either) but very quiet. Breakfast was included in our package (booked directly through Best Western) and was well prepared and substantial. The private car park is a bonus even if you do have to wrestle a little with Troye's one way system to get to it. It is, say, 250 metres from the front door of the hotel but a longer drive. However this is a quality hotel offering a good level of comfort and amenities.

    « Super central location »

    The hotel is in the center of Troyees. Access by car is not straight forward (lots of small and one-way streets), but stay for a couple of days and you get used to it. Rooms are newly decorated with a very good bed. Parking is limited to about ten cars in a garage three minutes' walk from the hotel. Lots of good restaurants and bars within 200 m from the hotel. Breakfast is good. We were a party of 20 that had a very nice stay in pleasant surroundings.

    « Fantastic hotel, great location and lovely staff »

    I rode from Annecy to Troyes and arrived tired after my journey. The welcome I received from staff at The Best Western in Troyes was wonderful. I especially wish to thank Theodora at reception who is a brilliant person who helped me and made me feel very welcome. The Hotel itself is perfect. Beautiful clean rooms with a lovely bathroom. Check-in was fast and efficient and the spa area is a nice touch. Location of the hotel is perfect right in the centre of Troyes with lots of bars and restaurants nearby. I will definitely stay here again!

  • 4
    « Comfortable stop two minutes from historic centre of Troyes »

    Tucked away down a side street, this hotel has all the modern amenities for a comfortable stopover. A rogue satnav managed to get us lost in Troyes but the hotel receptionist helpfully phoned me on my mobile and talked us in until we found our way. How thoughtful! Room was not large but spotlessly clean, excellent mattress and crisp white bedlinen ensured a good night's rest. Great shower. The beautiful medieval centre of Troyes is just two minutes walk from the hotel.

    « The hotel to stay in Troyes »

    Our room was huge - we got an upgrade , but I peeked into other , regular rooms and they were of good size , with nice bathrooms , everything new and well maintained. Buffet breakfast- fresh and good quality. And excellent location!

    « Fabulous hotel right in the centre of this beautiful city »

    We really loved Troyes and this hotel, next time we will stay there longer. Fabulous hotel with excellent decor and ensuites. Position is right in the middle of the city from which you can walk to all the main attractions plus shopping and superb restaurants (recommend Au Jardin Gourmand. They have a nearby lock up garage (charge €10).

    « Lovely hotel, beautiful city »

    The room was lovely. Fabulous shower and comfy bed. Pre-book if you need a parking space. We didn't and had to park in the very nice public car park. Breakfast expensive so we didn't have it. Recommended.

    « Always good - now with Spa even better »

    Visited again end of July. Stuff and rooms are still without complain and the newly designed breakfast room seems to offer even more than before. Read more about my thoughts on rooms and location in an earlier review. Now the hotel features a Spa area right inside. Sadly this wasn´t completly ready but I got a little tour through the new annex and really look forward to my next visit where I will test the spa area for sure. Again I need to highlight the reception stuff. Daniel got me an additional set of towels in the evening, and every question is quickly answered. In addition I have to ad, that my business colleagues travelling with me this time were delighted about the hotel as well.

    « Quite posh »

    Modern interiors and smart clean facilities in this hotel make for a welcome cocoon from the original medieval township it stands in. Centrally located for the amazing sightseeing of the town, we found all of it within easy walking distance. The hotel also has an excellent spa treatment area which we used and found to be professional and friendly.

    « Great Stopover »

    Stayed here on the way back to England from the South of France and it was lovely. The staff were very friendly, the room was spacious, nicely decorated and very clean. The location is very central so even though the hotel doesn't have a restaurant we had no problems finding somewhere. Parking was slightly more difficult but this was mainly due to Bastille Day celebrations meaning that a lot of the roads were closed, we eventually parked in the Cathedral parking which was very close and worked well. Would definitely stay here again!

    « Excellent »

    On the way back to London we stayed in Best Western Hotel de la Poste. We stayed in a family suite. The rooms were huge and each had its own TV's. We loved the fact that there was a TV in the bathroom mirror! Friendly helpful staff and own parking close to the hotel. If you are staying in Toyes make sure you stay in this hotel.

    « A good place to stay while exploring Troyes »

    Right on the edge of the old town, this is a good place to stay while exploring Troyes. It's a very decent hotel with good rooms, a good breakfast room and helpful staff on reception. Car parking is five minutes away by foot and no problem, the parking bays are a decent size but don't forget to prebook your parking. Recommended.

    « Good hotel and location. »

    This hotel located in medieval part of Troyes, that's why it is not so easy to park your car. The rooms and bathrooms nice and clean. The staff is helpful. Good continental breakfast. We can recommend this hotel to other travelers.

  • 4
    « Perfectly satisfactory »

    Troyes is a very pretty historic town, great for walking - quite tricky for drivers. Finding this hotel was quite a challenge, the front of the hotel was covered with scaffolding. Our room was very comfortable, though it would have been nice to have forewarning of the building work in the central courtyard at the time of booking; as it was, opening the curtains in the morning to overlook workmen was a bit of a surprise. It's quite expensive and breakfast and parking comes at extra costs.

    « Central dog friendly and very welcoming »

    Travelling for the first time with our dog we were apprehensive However absolutely no need to worry. This hotel provided in our room prior to arrival :- Drinking / eating station with fresh water Dog treats Suggest local walking routes We were welcomed with a friendly reception and our room perfect for our overnight stay We recommend this hotel Troyes is a perfect short break Parking local to hotel

    « Nice hotel well located »

    The hotel is nice and well located in the medieval quarter of Troyes. The parking is a little bit hard to find although it is very close to the hotel. The hotel room is spacious and nice & clean. The people at the reception desk were very friendly.

    « Always enjoyable staying at this hotel »

    Very helpful staff knowledgeable about the restaurants in the area activities or museum information excellent rooms, and amazing breakfast. The location at Central near all amenities, bus, train restaurants, everything is in walking distance.

    « Perfect location for exploring the medieval quarter of Troyes »

    This is a lovely hotel, and one where we would certainly return. Our initial concern had been where to park, as the car was loaded up with wine and champagne! The hotel is VERY central, just off the main square and walkable to everything. You can park outside for a few minutes, and the very friendly and helpful people on the desk gave us a map and detailed directions to their secure car park - a 5 min drive because of 1 way streets, but a short walk back. The room was large, modern and quiet. Breakfast was excellent and well worth paying for - a huge choice of freshly cooked items and fruits, patisserie. Very highly recommended.

    « A warm welcome, well appointed and excellently located »

    With its unasuming fascia on a side street in the centre of Troyes lies a modern, stylish and comfortable hotel. Well appointed rooms with excellent compact shower rooms. Best to park your car in the 24 hr cathedral car park. We travelled with a pair of dogs and this mist be one of the friendliest hotels for them. Even had water bowls and tennis balls in the room. Whisper was overjoyed!

    « Very nice hotel »

    I've been for 3 nights in this hotel. I find it very nice, modern, useful, but at the same time in an ancient building conveniently restored. Breakfast with a very good quality, maybe a little bit overpriced, but not more than similar hotels anywhere. Price of the rooms in the upper side of the city, but probably justified by the excellent location.

    « Always suprisingly relaxed »

    After staying in several other Hotels in the region I discovered the Best Western. Stays since then have always been a pleasure. Check in is easy and the stuff is very friendly. They even called me once to check back with some reservations I had done via Internet and that were a bit confusing. Rooms are clean and nicely furnished. The single rooms are rather small, but well designed and absolutely sufficient for me. Everything you need fits and you have a little working space. Even with the location within the city you get good sleep as the rooms are well isolated. In the morning the rain shower is a good start into the day. Breakfast has fresh fruits, bread and even pancakes. Enough for me. Hotel own parking is just around the corner and costs 10 Euros per night. Overall a comfortable Hotel you love to check in after a long drive or workday.

    « Central, Modern, Stylish with lovely staff »

    Fresh clean friendly reception with lots of useful information on arrival. Room had big double bed, plenty of seating, large wardrobe, safe, large flatscreen TV (mainly French channels with a few international news channels in English.) Excellent aircon. The en suite had shower and separate bath (a bit short for me) sink with large mirror incorporating a TV and nice toiletries. Wifi was very good. Breakfast had a good selection of both hot and cold items. Staff were very helpful at all times. Parking was in a secure parking near by but not immediately adjacent to the hotel: I would recommend contacting the hotel before you arrive to get instructions to access this facility as it is a bit of a trek around the block if you start from outside the hotel due the restrictions of the one way system.

    « Excellent hotel in the city centre of the beautiful Champagne city of Troyes »

    We were very well received at arrival time. The hotel is spacious and the rooms are up to date to today's standards. Its location is super. Rooms at the patio side are very quiet and comfortable. We stayed with 5 other couples and all were extremely satisfied. Very kind hostesses at the reception desk !

  • 5
    « 1 night in Troyes »

    Excellent hotel, very helpful staff, well situated in the middle of town. good local restaurants. a very attractive interesting and historical town to spend a short break. hotel has a garage but book ahead.

    « Lovely hotel in a very nice location »

    I would definitely recommend this hotel to anyone. The rooms were clean, the beds were comfortable and the guest services were very friendly and helpful. The location was perfect to the "downtown" area of Troyes. We all wished we had a little more time to explore the area but something we will look into on a return trip. Secure, covered parking was available just 2 blocks from the hotel. I would stay here again.

    « Central location but overpriced »

    Location near the centre was excellent, getting to the car park was a nightmare especially as there are quite a lot of roadworks going on! Also didnt help that we were given the wrong access code at the time of booking. Once we got to the hotel the room was nicely furnished with air conditioning and comfortable Tea and coffee provided . No restaurant or bar. Didnt take the breakfast ( 16 euros each???) as we were rushing to go . There is a Boulangerie opposite A bit pretentious.


    BEST I JUST LIST THE POSITIVES AND NEGATIVES; Staff were excellent, helpful and friendly, which was a big reason I would go back. Parking is very complicated as you can park outside the hotel to drop off, but they need to be quicker in putting the electronic posts down in front of the hotel to let you drop off, as cars use the one way flow and get angry if you block this street for more than a few seconds. The actual car park is very good, but needs to be booked in advance, but here again its very hard to find indeed even if it is a short walk two streets away. Location is excellent very central balanced between old and new towns. the one way system is very complicated and a sat nav is a must navigating around here. We did not try breakfast based on reviews we read so cannot comment. There is an excellent Boulangerie right in front of the hotel. The main reason I did not give it full marks was that we booked and paid for a large suite to get two beds and was given a very large apartment at the top of the hotel but with only one bed. You also need to be aware that at the top of the hotel there are many windows creating much noise at night as the internal parts of the hotel seem well insulated. The rooms themselves are very clean and nice, but the bed the hardest we have ever slept in for many a year.

    « Central, clean and helpful staff »

    Found this on trip advisor and it didn't disappoint at all. Perfect location and we managed to book in early evening and get a parking place in the secure car park. Our room was air conditioned, very comfortable and the breakfast was good, offering hot and cold options. We were very comfortable for the night and I would stay here again in a heartbeat. It was quiet too, surprisingly considering the central location.

    « Great little hotel stop over in Troyes »

    Nice little hotel felt more like a boutique' hotel than a best western chain. The equestrian style of the decor very attractive and relates to the fact this hotel use to be a coaching post. The gentleman on reception was very friendly and welcoming. It was quiet and our room was upgraded at no extra charge from what we original booked which was a pleasant surprise. The hotel is very reasonably priced. Lovely clean comfortable room large shower and mini fridge. A great place to stay over exploring Troyes or passing through. On arrival please note the drop off outside the hotel has automated posts controlled by the reception. We couldn't stop outside due to traffic behind and had to drive around several times before running in to ask for the posts to be lowered. Then driving to the hotel car park a few blocks down was quite confusing and caused a bit of stress in the busy traffic. So be prepared! If you prefer a smaller hotel with cosy atmosphere this hotel won't let you down.

    « Great location »

    Nice rooms and great location in the heart of this beautiful town and secure parking (small charge) close by. Hotel slightly let down by it's service as the staff on reception just seemed to be lacking in personality.

    « Good resting place »

    Troyes is a good place to stay if you are travelling through France from the Riviera to Calais. It is a beautiful old town with some nice restaurants. The Best Western is in the town centre and ideally placed to enjoy the old features. The room price seemed reasonable. Our room was comfortable with a good bathroom and shower and free wifi. I thought it was better than many Best Western Hotels I had stayed at. I had previously read about the hotel car park being detached from the hotel but since we arrived after 5pm we simply found a metered parking space near the hotel for 2 euros or so overnight. If I had any regrets its that we should have arranged to stay at this hotel for two nights instead of one so that we had the day to explore Troyes, but as it was, it turned out to be a great choice as a resting place along the way to the channel tunnel. We got up at 8am and drove to Calais in time for an approx 1pm crossing, stopping for breakfast on the way Will definitely stay at this hotel again.

    « Nice hotel, right in the centre of town, breakfast was a let down »

    We enjoyed our stay in this clean, friendly hotel. The room was a decent size and everything was in good repair and with good amenities (we stayed in a comfort double). The staff at reception were nice, however didn't seem to have much knowledge of the local area (we asked about nearby champagne tasting and they didn't seem to know anywhere near - in the end Google sent us in the right direction). When we asked for dinner recommendations, we were sent to a fairly standard bistro, for which the hotel keeps the menu in reception. We discovered better places to eat by walking around the town the next day. Unfortunately breakfast was a let down as a lot of items did not get replaced when they had run out (including croissants).

    « Best western hotel de la poste »

    Very good. Spotless, modern with nice touches - beautiful mini patisserie on reception desk. Friendly, attentive staff. Well stocked bathroom & fab showers. Very good, comfortable bed too and well insulated rooms so had sound nights sleep. Didn't breakfast there do can't comment on that.

  • 5
    « Perfect location, great service! »

    On our roadtrips in the US we have been relying a lot on the BW. Also this one in Troyes has been great. Super location, nice, friendly and good English speaking staff. Parking garage 200 meters away. The room was very clean,cosy and spacious, good beds, the breakfast outstanding and the overall atmosphere is great! Another winner:-)

    « Ideal stop-over on our way north. »

    This very good town centre hotel is now our preferred stop travelling back to the uk. The bedroom was compact but very clean with an excellent shower room. Our dogs were made very welcome with their own feed station in the room and a toy as a present.Troyes has a good range of restaurants all close to the hotel.

    « Great hotel »

    Great hotel. Very nice staff with great English. Sweets for kids on arrival. They were also given teddys which was a lovely treat. Great air conditioning in rooms. Rooms very modern. Excellent complementary drinks. Handy car parking for a little extra charge. Good location to go to bars and restaurants in Troyes

    « Great Character Hotel »

    This hotel has a great city centre location. The staff are very welcoming and very friendly. We were a little disappointed with the size of the room for the price that we paid but it was fine for one night. The hotel is quite charming and has a good character. It has a good safe car park very close by that costs 10 euros for the night. Troyes is quite simply a delightful city, full of beautiful old buildings. I would definitely love to go back.

    « 3 days in Troyes »

    We had a junior suite with two adults and an 11 year old. Good beds, nice bathroom, everything very clean. The breakfast was excellent. The hotel is situated in the center of town, perfect to visit the different museums and churches. We also went to visit Remy Massin & Fils, a champagne producer some 40 minutes away. A wellworth visit.

    « Amazing service lovely rooms »

    We booked a mini suite which was suitable for traveling with a 2 year old. The room was perfect! Well appointed, lovely bathroom and a nespresso machine :) They had set up a large travel cot made up with sheets which was perfect! On arrival they presented my little one with a cuddly toy. The toiletries were lovely and it made the stay perfect. Can't say enough good things about this place. Oh yes it's central, with secure parking and quiet :)

    « If you have a dog - stay here! »

    Such a dog friendly hotel. Our Golden Retriever was welcomed into the room with a bowl of fresh water and a treat along with some information on dog friendly Troyes. He can't speak French however so I translated for him! We stayed in one of the Champagne suites which was huge. Wonderful bathroom with jacuzzi bath and powerful air con. Nearby parking is secure and no problems height wise even if you have a Range Rover with a roof box! Great location and stylish hotel

    « Cosy, very nice and modern »

    Perfect location, we came with two children and our dog. After a very warm welcome we were shown to our amazing 2story room, all extremely nice and clean with all modern amenities. The garage for the car is in very close proximity just a 3 minute walk away Loved it

    « Great location, well equipped, air conditioning. Great hotel »

    Had a great welcome at reception. The room had everything you could want. I don't usually stay at chains but this was really exceptional. The location could not be more central. We didn't have breakfast so can't comment. It was a very hot day so we really appreciated the air con. You will not go wrong if you stay here.

    « City centre hotel but thin walls »

    Efficient reception who had contacted is in advance to confirm arrival Showed us the room which is always a plus when you have a complex layout No proper bar or restaurant in hotel but recommendations in the city which is on the doorstep Parking , we used the giddy making cathedral underground at 10 euros for the night Breakfast is good with attention from the waitress Only negatives A whistling air con And thin walls which let neighbouring rooms noise through

  • 5
    « Excellent! Especially for those travelling with dogs! »

    We have stayed here several times on our way to the Alps and on the way back. The staff are always pleasant, polite and friendly. This time we stayed with our 10 month old puppy and the staff couldn't be more accommodating! The pup had a special welcome in the room with a bowl of water, treat and a toy along with poo bags supplied and a door hanger to 'advise' other guests we had our furry friend with us. Excellent hotel, very clean and comfortable and right in the centre of Troyes. also worth a mention is that parking is available in the hotels secure car park. We will definitely stay again en route to the Alps.

    « Excellent hotel »

    Using Thomasville, asked staff for help with finding car park as road works, and would never have got there without help. Lovely room overlooking court yard. Excellent breakfast. Staff were really helpful with advice on what to see, where to eat. Really enjoyed stay.

    « Spacious room, helpful staff. »

    We enjoyed this apparently newly refurbished hotel's somewhat quirky but tasteful horse-theme decor. The room was comfortable, quiet and spacious. The staff was friendly and helpful. There was a bar available in the lobby, though we did not take advantage of it. Breakfast options ranged from "continental" to full buffet, including a large array of pastries, but breakfast is not included in the room price. There was a nearby parking garage. The hotel was within easy walking distance of the historic churches and main sights of Troyes.

    « Localização - Location »

    Quarto bom, ótimo atendimento é uma localização excelente. Deixamos o carro parado e fizemos praticamente tudo a pé. Room Ok, small for USA standards but reasonable size. Front desk attention was above normal. Left the car at Hotel parking, close by (10 euro per night) and walked everywhere. Location, location, location.

    « Excellent hotel »

    Great location in this under rated charming medieval city. Hotel parking is a little difficult to find. Not extravagant but original and warm decor. Very comfortable bedding, extremely quiet. Great shower and bath room.

    « Warm welcome »

    This hotel was a little difficult to drive to, given the city centre one way system, but once there it was great. The parking was very secure and close by. The reception staff were really helpful. The decor was fresh and appealing. No restaurant but a huge selection nearby. Would stay there again.

    « Another superb overnight stay »

    We found this hotel last year and preferred to stay here in Troyes rather than Reims. The hotel's situation in town is perfect - just a short walk to the shops and a great choice of restaurants! The rooms are spacious and nicely furnished. Last year we were travelling with our granddaughter and took a big suite. This year we took a Junior Suite. Room and bathroom with sep. toilet spacious and very clean (very important to me) and the staff are friendly. Breakfast very good. Can thoroughly recommend this hotel. Can't think of anything negative to say!

    « Great hotel and location »

    Lovely modern hotel in a fantastic location for investigating the old town of Troyes. Large room, spotlessly clean and comfortable. Friendly and helpful reception staff. We dropped luggage and parked in cathedral underground car park about 100 yards away, there may have been closer parking not sure.

    « Cosy and friendly »

    Cosy, small hotel with pleasant, service-oriented staff. Right at the center of Troyes, walking distance everywhere. A lot of restaurants and shops nearby. Wheelchair-friendly. Well equipped room for disabled. Good breakfast with local products. Possibility to reserve a place in a garage.

    « Excellent Hotel, conveniently situated, nearby secure parking. »

    We were fooled by the address for parking the car - their parking is in Rue Jargondis nearby and you need a code from Reception. They sent us one beforehand but it was out of date when we got there! They have collapsible bollards just outside the front door, controlled from Reception, for unloading. It would have been helpful to understand that beforehand. That was the only black mark for an otherwise excellent hotel which is situated just off the corner of the main crossroads in the centre of town, The station is about 10 mins walk away. Driving there was fairly easy, narrow one way street off the central ring road. Room, bathroom, service, breakfast all excellent, If we went back to Troyes, would not stay anywhere else!

  • 5
    « Superb staff and superb hotel »

    Thoroughly enjoyed our stay here, great food in local restaurants, parking, staff at the hotel are amazing, the night Porter was so helpful and my double!! The refurbished room and a subtle but great theme of horses, little touches go a long way, and a fridge in the room was helpful too. Very clean throughout.

    « Exceptionally helpful staff! »

    We stayed twice at the hotel on route to and from our ski trip. The hotel offers secure parking when reserved and the location is perfect for exploring Troyes as it is in the heart of the city. The hotel is modern and the cosy bar area is inviting and stylish. The hotel has a very personal feel about it, Daniel and the other staff members were extremely helpful and went out of their way to accommodate our requests such as making dinner reservations and even ordering a pizza delivery for our teenagers. We stay in hotels often and have never experienced such helpful and friendly staff, the hotel has a great little team!

    « Lovely hotel in a great location »

    A great stop over, right in the thick of the beautiful town. Parking is round the corner. It was so nice we've rebooked for our return journey from Skiing. A perfect stop off on the way back to the UK.

    « In mid-centre of Troyes great place to stay and visit Troyes »

    The reception at the hotel was very friendly, rooms are very comfortable, parking place nearby the hotel, easy to to reach if you checked out and walk to the parking, but a lot more difficult when you have to check-in first and ask for the code, because of the one-way roads in Troyes. It costs me almost one hour to find, while the parking is no more then 2 minutes walk. There must be a better solution for that.

    « Fantastic hotel and best location. »

    Very accommodating hotel, lovely rooms especially impressed with the modern and luxurious shower! the location is most central to Troyes and quiet! helpful and pleasant staff who are very accommodating. We forgot our european travel plug adaptor but the staff were quite happy to lend their's out.

    « Old City Charm »

    Stopped off here driving from UK to Geneva. Very good service and good rooms for a Four Star Hotel. Italian restaurant attached to the hotel which was convenient , although with better planning would have visited one of the many fine restaurants in this old town

    « Good location ---- very nice staff »

    This is a very nice smart, clean, enjoyable hotel. It is a little awkward to find so a sat nav is a good idea. Parking in the city is very limited but the hotel has private parking around the corner ---- the staff were happy to either park the car for us or accompany us. Because of the one way system we let them park the car. Our room was comfortable and spacious. A fun gimmick was a television in the mirror in the bathroom. If I had to moan I would say that the pillows were a bit thin and lumpy. There is no restaurant in the hotel ---- however, there are a lot to choose from in the old part of town which is just a short walk. All in all a good place to stay and I would recommend it to others.

    « Beat expectations »

    I know that this place has some very good reviews but I was surprised just how right they all are. The staff are genuinely friendly and they are very dog friendly. If your into horses you will love it. All done very tastefully. There car park is a bit of a problem but it isn't the end of the world.

    « Lovely hotel in a great location »

    We only stayed here one night as a stop off travelling from the South of France to Calais. The hotel is lovely; perfectly situated in the centre of town, good sized rooms and the staff were very friendly & helpful. There's no parking but they have a drop off point right outside (you just run into reception and they will lower the bollards for you) so you can drop off luggage and then there is ample free parking on a road a short walk away. Troyes itself is a stunning medieval town and I wish we'd had longer there.

    « Dog friendly and stylish »

    Located in the centre of town with plenty of restaurants within walking distance and an amazing patisserie across the road. Easy parking nearby (even for a Range Rover with roof box!) and very friendly staff. Rooms are stylish with some fun touches such as a TV in the mirror of the bathroom and clean. A great place for a stopover or short break

  • 4
    « Great place to stop off at »

    Lovely and helpful staff....they speak very good English ...nice modern decoration....good hot baths / showers...good breakfast with many choices...excellent location neat fine restaurants and fun area.... (but it is a slightly spooky medieval town) ...the reception helped me print off a very good google map to Channel Tunnel with directions in English.... only drawback is that it gets very cold at night ....very! You can unload in front of hotel but you park around the corner. They are happy to take you to the car park so you don't get lost as the roads are all narrow and one way ...which was very helpful to me!

    « Nice Hotel »

    Located right in the heart of the old town. A bit challenging to unload from a car because the narrow one way street in front has minimal space most of the time. The parking garage is nearby (about a block). Room was spacious and nicely appointed.

    « A very good place to stay in central Troyes »

    On arriving, if you have come by car, you will need the hotel garage as parking is very difficult in the centre of Troyes. The garage took some finding. The entrance is in Rue de Jargondis, but you will need to go to the hotel first to get the code. You can park briefly outside the hotel to drop your cases. Get them to retract the bollards outside the hotel if there is nowhere to wait. They will give you a map to get around the one way to the garage and the code for the door. It is the second garage door in the street. The only way to get back into the garage when on foot is to use the code to open the big door and walk through it. You exit on foot or with your car by the door that exits into the street at the other end of the garage. The hotel is very clean and modern. The reception staff are very friendly and speak good English although they appreciate you trying your French on them. The room I has was clean and looked out on to a quiet atrium. You do get some noise from other rooms and the stairs and corridor, but it wasn't excessive. The bathroom with rain shower was good. The room has TV, tea and coffee making kit, air conditioning and a fridge. The safe is in the fridge. There wasn't much storage space, but enough for a few nights. It is only a few minutes' walk from the square, the old quarter, the restaurants and the attractions.


    We were surprised and delighted to discover this lovely little hotel right in the middle of the city. Surrounded by pastel coloured beamed buildings right in the centre of the shopping area, we will definitely return.

    « Excellent location »

    Excellent location, right in the centre with many restaurants/shops right on the doorstep. Parking is in a secure garage facility only a few minutes' walk from the hotel but can be difficult to find due to Troyes' one-way systems. Park outside the hotel on a '10-minute meter' if you can to unload your luggage and get directions to the car park! Staff were extremely helpful and spoke excellent English. The hotel is beautifully decorated in a quirky style. Our room was on the small side but well-appointed and had a beautiful bathroom. We had an 'internal' view of a roof below us and other apartments opposite, which we didn't mind for a one-night stay, but would not have liked had we been staying longer. Breakfast was good though rather expensive. Overall a charming hotel and we would stay here again.

    « Very good »

    Good location so easily accessible to town centre and restaurants and local market. Tourist information centre also very close and also helpful, Many choices of very diversed restaurants and good price and quality. The room was very comfortable with a nice bathroom.. In addition to these the hotel staff also were very helpful and friendly.....highly recommended

    « Pleasant la Poste »

    If you prefer to stay in the centre of Troyes, this is the place to be. Let the outside of the hotel not deceive you, the rooms are modern and spacious Very reasonable prices and a friendly staff. The private parking, is private, only not connected to the hotel, a large garage two streets further is waiting for your car. It requires a little drive from the hotel due the one way traffic system

    « Perfect hotel »

    Arrived September 23.The reception and check in was very friendly, quick and professional. I was recommended a nearby bistrot for a late dinner. And got a free champagne voucher. The room was perfect, in a very old building but still very comfortable and fresh room. The bathroom, shower and toilet unit seemed to be brand new and was very well equipped, clean and fresh. The best I have seen in France. And I have seen many hotels in France. Breakfast was perfect, and the breakfast hostess was very friendly and service minded in a correct way.

    « Hotel in the heart of Troyes with parking facility »

    Hotel reception very helpful with check-in, luggage and parking. Secure hotel parking station near-by, staff member accompanied me, made it very easy to find. Feature wall of the hotel about 400 years old. Hotel does not have a restaurant but many nearby. Very good location in the heart of Nancy.

    « Stunning reception area but a bit expensive »

    The refreshed reception area and corridors were stunning, all of an equestrian theme. Rooms were perfectly pleasant tho not as stunning as the rest. Excellent staff who even tho they were fully booked, showed us a single which they felt could accomodate us both. It sid the job beautifully. Breakfast also on the pricey side so we ate at the cafe opposite for €7. Centrally located and near the under ground car park

  • 4
    « Excellent staff and garage particularly good »

    Seems strange to mention the garage, but it was secure, close the hotel, a bargain at 10 Euro and high-enough for our VW California[campervan] - staff gave really clear instructions on how to find it and there is a 10min parking bay immediately outsidethe hotel. This is a big plus point in the very centre of town. When arriving by car note that although there is a sign projecting from the building in Rue Raymond Poincare the entrance is around the corner [with another sign] in Rue Emile Zola. We had made a last-minute booking direct through Best Western website at a great price. It had been a long time since we had stayed at a Best Western as in England they had seemed tired and staid- well that is certainly not the case in this one-stylish and as modern as it could be within thespace. We had a Junior suite - room 212 - view into square. Positive points - really good shower, comfy bed, reasonable amount of space in an old building - felt as thought it was as luxurious as they could make it. Creaky floors throughout, so aware that children in the room above woke early - but you cannot have an old building with beams and not have to make some compromises - the creaky floors and the soundproofing are the reason it is only 4*- but we would return here and recommend it to friends. We did not take breakfast as it seemed expensive and there are cafe/bars very close by [as well as the exceptional Gerard boulangerie/patisserie opposite!] Staff were really cheery, efficient and helpful - making our dinner reservation at a nearby restaurant [the hotel has no restaurant] - different team at check-out but same positive attitude - a real asset to the hotel.

    « Perfect location; 400 year old building with modern decor »

    Perfect location equidistant from the cathedral and the old medieval part of town. The hotel seems fairly recently refurbished -with modern furniture which worked well in this very old building. Clean modern rooms. The front desk staff are very friendly and welcoming. I left some clothing in my room and phoned back to ask them to send it on to my next hotel. They did that happily. Special thanks to Theodora and Sevenny for doing that! ????

    « Accommodation poor »

    Poor but clean, it was a cramped double room.Breakfast facility was week but because it was in the town centre not a problem.A great pattiserrie opposite. Parking for unloading was difficult but achievable, parking securely for overnight by arrangement was very good and nearby.I wouldn't book again.

    « Very nice & confortable hotel »

    Nicely located, the desk staff are very helpful,all the time we were there. Excelent recomendation of restaurants - the bedroom wasnice & confortable , ours was quiet looking attheback.-very good walilking shower - my husband was pleased with the B'fast.

    « Fab stop over hotel for families »

    We stopped here for a night enroute south. The hotel and staff exceeded expectations - lovely friendly service, gifts for kids, brilliant room, secure parking. Well done hotel de la poste - very professional. We'll def stay again.

    « Stopover »

    Great location on return from Alps. Hotel is stylish and comfortable with all mod cons could want at this price. Staff were friendly and helpful. We pre booked parking and found the car park easily. This was essential as we have a high vehicle and parking is limited in the centre. The hotel is perfectly located for the old centre and it was lovely wandering out in the evening. There are a great number of restaurants, including some great options for older kids. Shopping in the morning was great too - a proper break on the way back that was more like holiday than rentree.

    « A comfortable hotel in a great location »

    We stayed in this hotel overnight on our way south. The hotel is easy to find with SATNAV and has a secure carpark that can be booked in advance. The staff were friendly and helpful and most spoke enough English to get by. We booked a junior suite as there are four or us and, although in one room, there was plenty of room and the beds were comfortable. The hotel is right in the middle of Troyes so there are plenty of places to eat and things to look at for an evening.A clean ,quite stylish hotel in a charming medieval city.

    « Excellent hotel, superb staff »

    A superb hotel with the most helpful staff. Everything is excellent about this hotel. The room was clean, the bedding good, they had put the air conditioning on before we arrived to ensure the rooms was cool on a hot day, we were treated to a free drink and the staff were the most helpful and friendly of any in which I have stayed. The location is very central and Troyes is a beautiful city.

    « Lovely stop over »

    Broke the journey south with a night at the Hotel de la Poste and a thoroughly enjoyable experience it was too! A comfortable hotel, with welcoming and helpful staff and secure covered parking just around the corner. The hotel is excellently located for a stroll around the city and what a gem Troyes is, well worth a couple of nights if we are ever back this way again. Tips: Pre book the parking, there is limited space and try a meal at the partner restaurant " Le Bistroquet".

    « Stylish hotel with great location »

    First of all we were very surprised how very welcome our dog was - in the room was a bowl and ball for him. Very stylish hotel in the centre - several parking possibilities near - in front of the hotel a small place to unload the bagage. Service very friendly and helpful. Very recommended.

  • 5
    « Great Rooms, perfect stop over before an assault on Calais »

    The family rooms are really nice, with the bathrooms alone worth the price of admission. We had room 106, waterfall shower, TV hidden in the mirror. Very comfortable beds. Plenty of restaurants within 5 minutes walk, book a parking space in advance. Breakfast the only letdown, with so many places nearby better to take a walk.

    « Excellent Service »

    My husband and I stayed one night at this hotel as a short stopover between Italy and Normandy. Our room was perfectly clean and quiet, the staff were professional and friendly - I wish we had been able to stay longer. I would definitely recommend this hotel.

    « One night stop over »

    First stay in a Best Western hotel and very happy to have paid what for us was above the norm to get a good location and have a bit of a treat. Particularly liked the service ,quality of accommodation , size of room, central location,tea making facilities and breakfast.

    « Lovely hotel with very helpful staff »

    We stayed one night here - the room exceeded our expectations. It was very well appointed and very clean. I had discussed previously our parking requirements with the reception staff as we were bringing a large van - on arrival I was informed that there was a space outside the front door reserved for the van - we could not have asked for more! We would definitely stay here again and would recommend to others as well.

    « Lovely »

    Very helpful and friendly staff, bedrooms are relatively new and very good, bed comfortable compared to alot of other hotels we stayed in and make up mirror/shaving a real plus first one in france!! Only negative we gave breakfast a miss as not up to our english breakfast standards even though they try seemed like powered scrambled eggs!

    « Amazingly brilliant! »

    Worth staying here - the room is outstandingly clean and the air-conditioning at the perfect temperature and the bed was so comfortable and the bathroom was out of this world - with the tv in the mirror to add the finishing touch! Lovely staff too.

    « End of holiday »

    Each year we stay at La Poste, Troyes for our last night of holiday having spent a couple of weeks in the Rhone Alps. The hotel never lets us down. Its positioned right in the heart of the old part of Troyes and is perfect for a gentle stroll through the bars and street restaurants.


Getting to the hotel ...

All directions
·From: All directions. The Best Western Premier De La Poste & Spa is situated in the heart of city center, culture and arts. We are 100 meters from the pedestrian zones.