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Hotel advantages
Hotel services
Air conditioning in the hotel
24/7 reception
Complimentary breakfast
Free Parking
Free Wifi
Laundry
Parking
Restaurant on site or nearby
Restaurant on site
Room services
Hair dryer
Iron and ironing board
Microwave
Refrigerators
Description
Customer reviews
4.1
based on 55 guest reviews
Excellent
32
Very Good
9
Average
6
Poor
1
Terrible
7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Great place to stay."
We rode up to go to Poopy's and this place was just a couple of miles down the road. Very comfortable, clean, and phenomenal staff. We really enjoyed our stay and will come again. We didn't get up in time for breakfast but that's okay. Still an amazing stay.
"Two thumbs up"
Great place to stay and even better food at the bar. They have the best coleslaw in the country. Everyone that works there are friendly and welcoming. They make u feel right at home. You can also golf if your into that. I stay here every time I come to savanna.
"Good stay"
Clean, decent sized room, nice bed, hot water, staff really attentive. Not the Ritz, but at this price point, you're really getting value for what you spend. I have to have 200 characters to submit a review and that's what this sentence is for.
"Exceptional Service....as ALWAYS"
We had another great experience during our stay. Chrissy and Heather are amazing! Professional and exceptional service with the small hometown persnal touch. Rooms are always clean and maintained. We will definitely stay again on our next visit.
"Promised service not provided"
Hotel's website said they had a shuttle service to Poopys Biker Bar in nearby Savannah, and that is why we decided to stay at this hotel. There was no shuttle service and we were therefore stranded at the hotel, as we didn't want to ride our bikes after dark.
Share Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will personally address the issues you stated in your review. Please feel free to contact the hotel if you would like to address the issues further. Thank you.
"No shuttle despite web advertisment and confirmation phone call to the hotel."
They advertised a shuttle to local attractions, which they could/would not provide for our stay. We would never have booked here if we had known they could not provide this shuttle. We were unable to attend the local concert that we had waited 3 months to attend.
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will personally address the issues you stated in your review. Please feel free to contact the hotel if you would like to address the issues further. Thank you.
"A must stay!!"
One of the best places to stay !!! Staff is absolutely amazing and truly gives you that hometown feel.. can't praise them enough!!highly recommend… for a weekend for family trip.. just a very nice place to stay. Thanks for the weekend!! Will for sure be back
"5 Minutes from Poopys"
Our Bike run to Savanna ended here. This place is exactly 5 minutes from Poopy's. Clean, spacious rooms; coffee, fridge, microwave, blow dryer. The continental breakfast was nothing fancy but good: waffles, muffins, yogurt, juice, oatmeal, cereal, etc. We spent some time at the bar and enjoyed the outdoor space. This was our second visit. Great weekend rate. Great place!
"Exceeded my expectations"
Booked a room here as we needed a place to stay after attending a concert at the Rhythm Section Amphitheater. Not much to look at from the outside, but the our room was very clean and the beds were comfy. Would have given 5 stars but our room was on the 2nd floor and close to the bar. The noise from the music being played, and from the people at the tables outside the bar, made it difficult to fall asleep. Breakfast wasn't extravagant but the make your own waffle was good enough for me.
"golf trip"
Super nice staff....Chrissie was great.. Course in real good shape. ........ ...... .............. Beds were very comfortable overall a nice stay in a convenient location. Everything was tasty. especially the soup and the rest of the menu
"Perfect stop-over"
The bed is probably the comfiest I have slept in, outside of my own, in years. The room was quiet, comfortable and clean. Great shower, perfect sized little coffee pot for the morning and air conditioner works very quickly (unused to air-con systems so I never sleep with it running). We stopped here for one night on a road-trip and have genuinely had the best night's sleep I could have hoped for. Would absolutely stay here again.
"Clean and friendly "
The hotel is very clean and comfortable. The staff is friendly and helpful. The room has a nice upgraded bathroom. Minor downsides are limited breakfast options. And shower temp fluctuated. Very convenient if you want to get in a round of golf!
"Great for what we needed to do!!"
This was a perfect hotel for what we needed to do. Everything was close. Breakfast was small grab and go but good. Hotel people were friendly and helpful! Room smelled musty only real complaint
"Feel like home"
This is an awesome hotel. They are biker friendly and its located in a very convenient location for Savanna, Poopys and Physco Silo. The staff are very helpful and welcoming and the kitchen puts out great food. They will make you feel like home.
"Would stay again and again!"
The whole hotel was clean and smelled very nice. The room I had was one of the best I've stayed for the price I paid. All the staff was very friendly and accommodating. I got off at 8 at night but they would make food for me when I got back to the hotel. Overall I think it might be the best hotel I've stayed at in the past 4-5 years.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"Family Visit"
We arrived to a friendly welcome and clean room. The room was spacious and had all necessary toiletries. The bar gave us a convenient meeting point for the family. The restaurant food was tasty. The hotel is located just minutes from our family. We will return on our next visit.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"Great small town Hotel"
Great place to stay for Thomason IL. Very clean and updated rooms! Only thing was the breakfast was very limited! Very nice and helpful staff. We are staying again soon! Didn't use the pool. The bar was clean and efficient.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"DONT STAY"
room smelled like mildew. room was very moist and walls are super thin. if you want a good sleep DONT STAY! nice people but awful stay. ice machine didn't work no vending machines people up and running in the hallways late at night
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
"Good place to stay in that area."
It's right on the golf course. Bar and kitchen on site. Friendly staff and clean rooms. free continental breakfast or you could order from the kitchen. Very very very good. It's 173 next time. I'm planning a vacation there. I'm gonna stay there.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"An escape from the city "
Friendly staff! Very clean and dog friendly, which I needed with my Princess. The bar/grill is yummy too. I needed a getaway from the city, and this hotel near the Mississippi is perfect. I love that it's across from a cornfield. Great stay!
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"Great hotel"
Great place to stay by a pretty golf course. Nice and quiet. Restaurant inside the hotel which made it very convenient & it serves really good food! All staff was very helpful and accommodating. I felt very safe and was pleased with everything during my stay.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"Weekend getaway"
The rooms were comfortable and quiet. The pillows fluffy and the bed HUGE!! We booked online which was convenient and prices were right. Breakfast in the morning and we are off to our next adventure! Thank you Surestay we WILL be back!
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"Great place!"
Great place to spend the night for motorcycle group! Clean rooms, bar and restaurant right there and friendly staff. We have a group of 30 motorcycles and staff was very accommodating. Even a shuttle to take you into Savanna once you're done riding for the day.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"DO NOT RECOMMEND"
Filthy room, trash behind bed, bedding was dirty. Like has it ever been dusted? Tile floor is the bathroom was busted. Shower was disgusting. Not worth $10 let alone the $100 we spent a night. Definitely would not recommend this place to anyone.
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
"Exceptional stay"
The hospitality was exceptional from the moment we walked into the lobby. All the staff were very friendly and happy and went beyond to make sure we were taken care of. This is a pure "diamond " 5 star + stay. I highly recommend you book here 1st.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"Memorial Day Weekend"
Called last minute entire staff was very nice. Food in the lounge was excellent for price and friendly. Everyone including other guest were helpful in telling us about other activities to do in the area. Free shuttle bus to other establishments is a bonus !!
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"Best Western in name only"
We were not greeted as Best Western rewards members, offered points or anything. It took a while for anyone to greet us and the same happened at check out. When we finally got our room, we entered to a room that had not been cleaned. There was stuff laying out and the bed hadn't been changed. We got a new room that was supposed to be cleaned, but needed a good scrubbing.The food area consisted of food that had been in the refrigerator from the night before. Very little to choose from, and the microwave was disgusting. I wish that I could post a picture of it. I think the staff was more focused on their golf course and bar. The hotel is the only one around for quite a distance, or we would have left and not stayed. So disappointed.
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
"Sandburn Run"
Our bike club rides here every fall for the weekend. Saturday we rode through the beautiful country side enjoying the scenic vistas, pubs, eateries and the friendly people. The hotel accommodations and staff are exceptional. Already looking forward to next year.
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"Ms"
we have never been to savanna il we came in to go to POOPYS bar (just 5 minutes away) To see Electric shock the AC/DC tribute band! Who were amazing definitely worth the trip from Chicago il! This motel went above and beyond very impressed it is a nice updated clean motel with very friendly staff. Only complaint coffee sucks not drinkable at all.
hank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at SureStay by Best Western. Our goal is always to exceed your expectations! If there's anything we can help you with during your next visit, please don't hesitate to let us know.
"Is that blood?"
There was rice inside the top two drawers, along with what looked like a soy sauce stain in the top drawer. The bathroom floor was dirty and there was a mysterious stain on the bathroom door frame - it was either blood, chocolate or ketchup...maybe it was more soy sauce?
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will personally address the issues you stated. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management Sandburr Run Surestay Best Western
"Great stay for our Wedding!!!"
The Sure Stay provided a very clean a d comfortable stay for the night before and night of our wedding. Very nice rooms, courteous staff , and having Sand Burr Run attached is a great bonus!!! Highly recommend having your Wedding/Reception at Majestic Pines and Staying at Sure Stay By Best Western in Thomson ,IL!!!!
"Rates are high for condition of "hotel""
We paid $150 per night for 2 nights for a room with 2 queens. The room was overall just okay - the beds were comfortable and the cleanliness was pretty good. Kind of a hodgepodge of furnishings as if the owners went to a hotel furniture liquidation event to furnish the rooms. Probably our biggest complaints were (1) the musty tobacco/cigarette smell inside the building (smoking is allowed outside and that is evident by the disgusting number of cigarette butts in the parking lot everywhere) and (2) the fact that we did not receive a visit from housekeeping though we spent 2 nights at the hotel. We had to retrieve our own towels for day 2. We usually stay at the Savannah Hotel and Suites up the road but it was booked. We will plan in advance for future travel so we are not stuck staying at this SureStay in Thomson. Too much $$ for the mediocre value. All that said, the front desk employee was very engaging and professional.
"Family Trip"
Hotel was clean, the staff was all very friendly, the bar had good food and drinks for everyone, and we took a golf outing to the course which was beautiful. Reasonable pricing all around. I would recommend to all families for a comfortable stay.
"Great place to stay for work"
Wonderful place too stay, service is great hotel management is very helpful in anything that's needed to help make the stay comfortable. Kelsey and Andrew are really big assets for the hotel. Overall the experience is great.
"Long work trip stay!!!"
Amazing place to stay super friendly and helpful staff!!! Andrew the manager is very great to work with and accommodating would highly recommend staying also great golf on site and very clean rooms will definitely stay again!!!! Kelsey was a great bartender in the in house bar/restaurant which is very convenient.
"Nice place to stay"
Great place to stay—-would stay again—— hope the world would get back to normal so we can get a better bigger selection of breakfast food - I believe ther was a golf course there but I don't golf - so come on down
"WEDDING RECEPTION /HORRIBLE NOISE LEVEL"
Room smelled musty. Staff did not wear masks as listed in the description. Wedding had a DJ that had the music in the bar turned up as loud as it could be!! Didn't keep the hallway door closed or the bar door that would have lessened the noise. Drunks in the hallway cussing and pounding on doors. Management wouldn't turn down the music. Said they had a right to have a reception but we have a right to a quiet nights res and a clean smelling room. Also the coffee maker didn't work and had a scum/mold on top of the water reservoir!!! We couldn't sleep!! Awake until 1:30 in the morning!! A terrible place to stay!
"THIS is how it's done..."
On-site owners. Down to earth, wonderful people. We rode in with a group - (not judged for being Bikers, quite the opposite). The entire property and grounds were VERY clean. The pics online are accuratae. Great service, better value - I can't say enough. We will go back!
"Awesome"
Great place to stay, stayed a few years ago. Ok they have fully remodeled the entire place. Very clea, new carpet, beds, bathrooms, curtains. Everything updated. Went from 1980s to current modernize. Much better. I will be back
"Thomson stay"
Front desk help was very friendly. She is a natural for making people feel welcome. Not only did I have a nice conversation with her but she recommended a great pizza/ taco restaurant to me in the area that was outstanding. Great to get good recommendations from locals.
"Recently remodeled - beautiful"
Friendly staff working the bar and the hotel check in. Nice continental breakfast with a lot of options in a very nice dining area. The room was clean and had plenty of space - I appreciated being able to bring our dog with us. Hotel is also on the golf course - so perfect to stay after you play.
"All updated"
The rooms are great. The beds are very comfortable. The rooms have all been updated. Free continental breakfast. The hotel is on the golf course! A mile from boating on the Mississippi river. It has a bar with some gaming machines. Overall great hotel! Will stay again!
"needs some updating"
Room was clean. no alarm clock or clock,very patched together. Loud. OK to stay. Like I said the room was clean..Had a bar below our room. and you could hear all of the outside noise. If I has to stay there again, I probably would. Take some earplugs.
"Old room, dirty and over priced."
Some of the rooms have been updated, but ours was not. The cheapest rooms are over $100.00 (including tax). The walls were recently painted and that's it. No phones in the rooms. The bathtub/shower/bathroom reminded me of the seventies. We didn't take a shower because of the condition of the bathroom. No lock or chain inside the metal room door. The small TV was setting on a piece of plywood on top of the dresser. Towels and wash clothes were very ruff and were closer to tan than white. We could the hear band playing until after midnight, as if it was next door. Heard every person that walked in the stairwell, hallway or closed a door. Can't say anything bad about the breakfast, because they don't have one. This is a room I would expect to pay $39.99, not $100.00.
"Good spot to stay"
Booked the room on a busy weekend. Biked from the Quad Cities and planned to ride, drink and to stay. Price was a little high but worth it, these guys drive you into Savanna to the bars and back to the hotel. Nice bar right there on site (old pool area) and they offered a cook your own meal special. Strip steak and 2 sides for $10. Room was just ok, seemed dated and bathroom pretty rough and cheaply installed. Light breakfast for free. Employees are nice and helpful. I would stay again and will.
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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