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Best Western Sycamore Inn, Sycamore
1935 DeKalb Avenue, Sycamore, 60178-3107 Etats-Unis
Contact the hotel
PHONE : (815) 748-7400
3.9 / 5
91 Reviews 
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Hotel advantages
Activities
Swimming pool
Hotel services
Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Elevator
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Indoor pool
Multilingual staff
Room services
Coffee maker
Hair dryer
Microwave
Refrigerators
The strong points
Activities
Swimming pool
Hotel services
Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Elevator
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Indoor pool
Multilingual staff
Room services
Coffee maker
Hair dryer
Microwave
Refrigerators
Description
Customer reviews
3.9
based on 91 guest reviews
Excellent
40
Very Good
25
Average
13
Poor
6
Terrible
7
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"LOUD PET HOTEL"
Do not stay at this location if you want to get a peaceful night's sleep. The three rooms around us had loud barking dogs. It had us awake several time throughout the night and then again bright and early in the morning.
Dear Guest We're very sorry to hear about the disturbance you experienced during your stay. We understand how important a good night's rest is and regret that noise from nearby pets affected your visit. Your feedback is appreciated and will be addressed with our team to help ensure a more comfortable environment for all our guests.
"A good stay in northern Illinois"
I stayed in the Sycamore Inn on the way in a road trip in the central US. The hotel seems to have been an Holiday Inn property in the past that has changed to be a Best Western. My experience was good. The room was quiet. It has been clean. The bed was comfortable and I slept well. When I went down for breakfast I was alone there. The scrambled eggs were fine. I missed seeing peanut butter.
Thank you for your positive review! We're thrilled to hear you enjoyed a quiet and clean stay with us. Our team works hard to maintain a comfortable environment for our guests. We hope to welcome you back soon for another great experience!
"Quiet, Clean, Modern, Good Value"
Quiet, clean, modern property with friendly staff. Spacious, well-appointed room. Hot breakfast included: pancakes, omelets, and more. Good value. We've stayed here several times. There are cheaper lodging options nearby, but they aren't as nice.
Thank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us and found our property to be quiet, clean, and modern. It's always great to welcome back returning guests like yourself, and we're glad you continue to find value in our offerings. Our team takes pride in providing a friendly and welcoming atmosphere, and we're pleased that you appreciated the spacious room and hot breakfast. We understand that there are other options in the area, so your loyalty means a lot to us. We look forward to hosting you again soon!
"Quick Trip to Sycamore BW"
Easy to find location. Check in was easy and Mary was exceptional. Room was very clean. TV not working, otherwise a great stay. Breakfast area was clean and food was fresh. Same basic fare, but well prepared and enjoyable. Italian restaurant next door with excellent food.
Thank you for your feedback! We're delighted to hear that you found our hotel easy to locate and enjoyed a smooth check-in experience. We're especially glad that Mary provided exceptional service. It's wonderful to know that you found your room clean and enjoyed our breakfast offerings. We're sorry to hear about the issue with the TV. We appreciate you bringing this to our attention and will ensure it's addressed promptly. We're glad you enjoyed the nearby Italian restaurant as well. We hope to welcome you back soon!
"This was a peaceful countryside hotel away from the busy interstate highways!"
This hotel was just across from the good Texas Longhouse restaurant for our dinner as we just walked to and from. We really liked the receptionist with her excellent host attitude and was willing to keep our freezer pad in her office refrigerator as our suite refrigerator did not have a freezer. Breakfast was excellent because boiled eggs were firmly-cooked and very good tasty sausages with folded cheese eggs.
Thank you for your wonderful review! We're delighted to hear that you enjoyed the peaceful countryside location of our hotel and found the proximity to Texas Roadhouse convenient. It's great to know that our front desk associate provided excellent service and that you had a pleasant breakfast experience. We look forward to welcoming you back on your next visit!
"Hotel stay"
The entire staff at this hotel was very nice, the pool was very clean and towels were already on chairs, the room was clean and nice and the breakfast was great, overall we had a great experience with this hotel
duckhunterac, Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had an overall great experience during your stay with us. Our staff takes great pride in providing excellent service, and we're glad to know they made a positive impression on you. It's also fantastic to hear that you enjoyed our breakfast and found the pool area well-maintained and ready for your enjoyment. Cleanliness is a top priority for us, and we're pleased that your room met your expectations. We truly appreciate your kind words and hope to welcome you back for another fantastic stay in the near future! Regards, Nancy Young general manager
"Familiar hotel always nice stay"
Stay here whenever we are in the area, Clean rooms, comfy beds, suites have nice sofa for sitting, great breakfast
Sally M, We are happy you found the hotel clean and comfy. Thank you for choosing to stay with us we appreciate your loyalty.We look forward to welcoming you back. Until then Safe Travels!
"Basics for all your needs"
This was a nice, basic hotel to stay at, and the pricing was reasonable. They have a pool but it's basically in the lobby and you can see in through a glass window, which would make swimming a little uncomfortable for me personally. They offer breakfast but it's pretty modest and nothing special. You have your basic cereal, waffles and yogurt though. The breakfast area is also in the lobby and could get kind of crowded at times. Rooms are pretty nice and clean. Generous amount of towels available (not always a given), bath. I would not use the hotel soap again, it was weirdly sticky and impossible to wash off. Full-body mirror, space for your outerwear. Pillows were pretty uncomfortable and only one per person, which was inadequate for myself. Overall this was a good, no-nonsense hotel stay and all the basics were there. No bigger complaints!
Thank you for taking the time to share your feedback with us. We truly value the input of our guests as it helps us to continuously improve our services. We apologize that your experience with us fell short of your expectations. Your comments regarding the breakfast selection, pillow comfort, and the quality of our amenities have been duly noted. Rest assured, we will address these concerns with our team to ensure that necessary improvements are made. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, providing you with a more satisfactory stay. GM
"Nice and clean"
The room was nice and clean. Our room wasn't ready when we arrived but once it was ready, it was nice. I really liked the hot water in the shower. There was a nice size microwave and fridge in the room as well. I would stay definitely stay again.
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed your stay and that you found your room to be nice and clean. It's great to know that the hot water in the shower met your expectations and that the fridge and microwave in your room were convenient for you. We always aim to provide our guests with a comfortable and enjoyable experience, and we're delighted to hear that we succeeded in your case. If you ever find yourself back in the area, we'd love to welcome you back for another great stay. Safe travels!
"Great Hotel"
This hotel has been remodeled and the rooms are very nice. The rooms are very quiet. I heard nearly no hallway noise and didn't hear any noise from adjacent rooms. If I'm ever back in the area I will definitely stay here again.
Gypsy 2023, We are glad you enjoyed your stay! We are happy to hear you like our renovations. We are glad to hear you will be back if you return to area. Thank you again for staying with us. We wish you safe travels!
"Sycamore Inn in Nice"
This is the place to stay in Sycamore IL if you are looking for a clean and comfortable place like home. The staff is excellent and it is close to many nice restuarants, If you go the last full week in October, this sweet town has a festival that is delightful.
"We're delighted to read your fantastic review! Thank you for choosing to stay with us and for sharing your experience. We take great pride in providing a clean and comfortable home away from home for our guests. It's also wonderful to hear that you enjoyed the proximity to restaurants and the exciting family Pumpkin fest in the last week of October. Our staff works hard to ensure that our guests have the best possible experience, and they'll be thrilled to hear your kind words. We appreciate your support, and we look forward to hosting you again in the future. If you ever have any specific recommendations or if there's anything we can do to make your future stays even better, please don't hesitate to let us know. We can't wait to welcome you back!"
"A great stay for our son's weekend wedding"
We had a wonderful 2 night stay at The Best Western in Sycamore, Illinois. They offered everything we needed as well as a nice complimentary breakfast each morning. The pool looked inviting, but we had no time to enjoy it. The wedding party also enjoyed their stay. Thank you so much.
"Dreadfully bad."
This place is in need of renovation and I'd suggest starting with a bulldozer. I recently stayed for a week at this property and couldn't believe the condition of the property. My first impression was the smell (a "non smoking" room that smelled like it had previously been a smoking room). I then discovered the furniture falling apart. At one point during my stay there was a leak from the floor above and part of the ceiling caved in. After moving to another room I discovered black mold around the window and a carpet threshold curling up at the edges presenting a trip hazard. It was frankly astonishing how terrible this hotel was.
Leif, Thank you for sharing your thoughts. I apologize that we obviously failed you. You will be happy to know we have started renovations on the hotel. We are redoing our guest rooms and all public areas. I will be working with my staff to improve our cleanliness and prevenative maintenance. I hope you will stay with us again in the future until then Safe Travels!
"Great option in DeKalb/Sycamore area"
Visiting my son who lives in the area. Hotel is very nice. Location is good. Very close to restaurants. Beds were very comfortable. Covid protocols were followed closely. Not a ton of options in the area, I think this one is the best.
MOTravelerken, Thank you for staying with us during this unusual time. We are working hard to keep our guests and staff save and healthy. We appreciate your kindness. We hope you will chose to stay with us next time you come to visit your son.
"The best place to stay in the DeKalb or Sycamore area by far!"
The best hotel for Sycamore, DeKalb and surrounding area by far! Nancy, Lori, Amber and all the staff treat you like family and do a great job. The hotel is convenient for both cities and is registered in both Chambers of Commerce. It is convenient to everything you need. This Holiday Inn Express & Suites is now being featured on the Planet Fitness Network in DeKalb. I highly recommend staying here!
We appreciate your kind words. We love to welcome people to the area and back to our hotel. We do have a good location close to the University but just far enough away. We do have many restaurants close by as well as shopping.
"NIU visit - grad student visit"
We booked this hotel as we needed a few nights to see NIU...our daughter is coming here for grad school in the fall. The hotel was great! They were great for check-in...gave us great advice for local Chicago pizza (Giordano's)! Quiet in the evening/nighttime. Close to everything. Breakfast was good. When we return in August to move her in, we will be back!
Thank you for staying with us. So glad you found our property to meet your needs. We do have a good location close to NIU. We look forward to welcoming you back in August.
"Staff was the redeeming quality "
We arrived at our $189 room which was pricey due to Parents Weekend at NIU apparently to find a broken dresser w/ the drawer face propped against a wall. Grabbed a quick shower to see the rod hanging a bit and the wallpaper pulled off. (See pics). I picked up the desk phone to let the desk know so i wouldn't get charged for existing damage but no dial tone. So We used the bedside phone and called down- they offered 1,000 points (18-22k is 1 night). Breakfast was typical HI Express the breakfast worker was very nice and kept up with demand well- Price is a 1 (stayed at better places for half $) Updates/condition a 3 Staff friendliness a 5
Rob H, Thank you for taking the time to share your thoughts. We obviously failed to meet your expectations and for this I am truly sorry. My staff appreciates your kind words. If you would like to discuss your stay in more detail I can be reached at 815-748-7400. Happy and Safe travels!
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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