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Hotel advantages
Hotel services
Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Elevator
Free Parking
Free Wifi
Restaurant on site
Room services
Coffee maker
Hair dryer
Iron and ironing board
Eco-responsibility
Green Key Label
Promises
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Additional services
Description
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Customer reviews
4.7
based on 494 guest reviews
Excellent
371
Very Good
100
Average
9
Poor
9
Terrible
5
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Perfect stop a short drive from Calais."
Nice hotel - easy to find not far from the A16, approximately 45 minutes from Calais. There is plenty of free secure parking. The staff are friendly and speak good English. The rooms are large, comfortable and quiet. the restaurant serves good quality food at reasonable prices.
"SCAM Danger! Hotel Closed!"
This hotel appears to be closed due to water damage in October 2025. Best Western took my April 2026 reservation, and money, last November 2025. The hotel does not respond to emails and no one answers the phone. Best Western customer services unhelpful, to say the least!
"Lovely hotel just 45 minutes from Calais"
The hotel is easy to find just 45 minutes from Calais. It has ample free, secure parking. The staff speak good English and are very welcoming. The rooms are very quiet, spacious, well appointed, and very comfortable. We had a very good nights sleep in the comfortable bed.
"A good place for an overnight stay."
A great hotel to stay at. The rooms are clean and comfortable and the restaurant meals are very good. Parking is included in the price and most of the staff speak English. Its location is very convenient for the Channel Tunnel and the Calais ferries. Be aware that the air conditioning is not always the best.
"Great Best Western France"
A very new modern BW Hotel. This shows UK BW Hotels how it should be done. Don't like BW Hotels UK, but this was an eye opener. Immaculate hotel, modern with lovely rooms. We were in 111. Secure parking with plenty of parking places. Eat at the restaurant the Plait de Jur 19 euros absolute delicious Great value for money. The heat was blistering in France. The room had electric shutters and air conditioning, great shower. Lovely clean hotel, great place to stay.
"A great start to the holiday"
A clean, bright, modern hotel very well located for access to the D940 autoroute. This is our hotel of choice whenever we travel through the Tunnel to the south of France; it is convenient and comfortable, and the staff are all super helpful. I have only marked them down on this occasion as the restaurant wasn't open on the Sunday we stayed (we had to travel into nearby Montreuil to eat). They seemed be a little short-staffed - but the staff on duty were cheerful and keen to help.
"Quick stop over"
Excellent staff & a superb restaurant, room was great. Nothing too much trouble and dog friendly a bonus for those of us travelling with animals. Great hotel, we will certainly be back when we travel through France to and from our property. Keep up the good work
"Not so good this time."
We've stayed at this hotel two/three times before and it seemed ok…not fabulous or anything but good enough to keep us going back. This time, however, we were booked into room 217 which had an extremely hard bed, the linen was dreadfully scratchy…felt like cardboard! and the pillows hard and uncomfortable. We both had aching backs in the morning after an extremely poor and miserable night's sleep. The good….scrupulously clean if a bit characterless, everything worked, silent air-con, opening windows, electric shutter to keep out the light, good floodlit parking, attractive, modern communal areas and excellent location for Eurotunnel Again, previously we have had excellent food in the restaurant but this time my fish dish was totally raw in the middle and by the time it was rectified, my husband had finished his meal. The chef did, however, come out to apologise and said it was his mistake which was admirable. Our food bill was reduced by 10%, not a massive amount but appreciated. Based on this last visit, I'd say we'll probably avoid staying at the Semaphore again in the future and intend to try to find a better alternative in St Omer. It's a shame as a decent mattress topper and some good pillows would make all the difference.
"An excellent modern hotel"
We really enjoyed this hotel, which is quite new. We had a good welcome at reception and the staff spoke English. Our room was spacious and clean and the bathroom, though small, was great. Our evening meal was one of the best that we have ever had in France and breakfast was equally good. Located about an hour from the Channel Tunnel, it is nice place to spend your last night in France.
"Well located, clean and easy"
Well located hotel, near the motorway and one hour from Calais, perfect after a late ferry crossing. Hotel was clean and tidy, and felt fairly new. Secure parking and reception were friendly. 4 stars as the room felt a little basic and empty but it did the job. Excellent breakfast with a range of options. Only complaint is that the tea selection at breakfast was all fruit flavour, with no option for regular breakfast tea, a very British thing to worry about though...
"Stay in France"
Excellent hotel, very quiet and clean. The staff were attentive and made us feel welcome. I would highly recommend this hotel if you are visiting this area. I've paid 3 times as much for hotels in the past and they have been nowhere near as good as this.
Dear Pathfinder 12967, Thank you for responding to our survey about your recent stay in our establishment. Your presence with us is very important, as are your comments. By letting us know what you enjoyed during your stay and how we can improve it, you are helping us to provide you and other guests with a superior experience in the future. We hope you will visit us again soon. If there is anything I can do to help you in the future, please do not hesitate to contact me on 03.21.09.08.60. Once again, thank you for taking the time to complete our survey. We appreciate your loyalty to our brand. Yours faithfully Delphine Housekeeper Best Western Hôtel Le Sémaphore
"Comfortable hotel room with easy parking and good food"
Well positioned hotel with comfortable rooms and easy parking only 50 minutes from Channel Tunnel. Pleasant helpful staff and great restaurant food for breakfast and dinner.
Dear Philip, Thank you for responding to our survey about your recent stay at our establishment. Your presence with us is very important, as are your comments. By letting us know what you enjoyed during your stay, and how we can improve, you are helping us to provide a superior experience for you and other guests in the future. We hope you'll visit us again soon. If, in the future, I can help you in any way, please do not hesitate to contact me on 03.21.09.08.60. Once again, thank you for taking the time to complete our survey. We appreciate your loyalty to our brand. Yours faithfully Florine Receptionist Best Western Hotel Le Sémaphore
"Very helpful"
I am semi disabled so we normally have a stop before traveling to the uk and this hotel was absolutely perfect it was very clean and the rooms were great we found it very comfortable. We will definitely be staying there again.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 03.21.09.08.60. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Florine Réceptionniste Best Western Hotel Le Semaphore
"Comfortabel "
This hotel is new and comfortable, with good, secure parking, next to a hospital and for now, next to a construction site. There is a bit of a scruffy village in walking distance, but by car its easy to get to Montreuil-sur-mer (10 minutes) and the coast. The rooms are good and clean. The window opens. There is no inroom safe. Our room was a "classic room" which, apparently, is also accessible for people with mobility problems, noticeable in the bathroom. Because of that there is a shower curtain instead of a glass partition in the walk inn shower. The restaurant is good and they have a few tables on the side of the restaurant, where you can sit to have a drink.
"Perfect Overnight stop close to Ferries and Tunnel"
Good dinner - and breakfast starts at 6.30 so good for an early start if you have far to drive. Really conveniently situated for the motorway. Lovely quiet rooms, perfect comfortable snowy white bed, great after a day's driving.
Dear Annie, Thank you for responding to the survey about your recent stay at our establishment. Your business is very important to us and we appreciate your feedback. By telling us what you liked about your stay and how we can improve it, you are helping us to provide you and other guests with a superior experience in the future. We hope you will visit us again soon. If I can be of any further assistance, please do not hesitate to contact me on 03.21.09.08.60. Thank you again for taking the time to complete our survey. We appreciate your loyalty to our brand. Yours sincerely Cloe Receptionist Best Western Hôtel Le Semaphore
"A hidden gem"
A super friendly, elegant, fresh looking hotel, with dog friendliness in mind throughout. The warm welcome by everyone we met was exceptional and made us feel at home. Dinner was scrumptious, presented and cooked to a very high standard. We had a fabulous stay here. Thanks everyone
Dear Isabelle, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 03.21.09.08.60. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Florine Réceptionniste Best Western Hotel Le Semaphore
"Great pled to stay to explore the Baie du Somme."
Fabulous hotel close to the Baie Du Somme. The hotel has ample free secure parking. The rooms are very large, very comfortable and well appointed. The restaurant serves very good food at a very reasonable price. The staff are excellent, especially Jeremy who helped us immensely in the restaurant (our French is not as good as it should be).
Dear Michelle, Thank you for responding to our survey about your recent stay in our establishment. Your presence with us is very important, as is your feedback. By letting us know what you enjoyed during your stay, and how we can improve, you are helping us to provide a superior experience for you and other guests in the future. We hope you will visit us again soon. Once again, thank you for taking the time to complete our survey. We appreciate your loyalty to our brand. Yours faithfully Delphine Housekeeper Best Western Hôtel Le Sémaphore
"Excellent modern hotel with all amenities"
A great find - lovely modern hotel, good decor, welcoming staff, large bedroom with extra large comfortable bed, modern bathroom. Enjoyable pre dinner cocktail and dinner fine. Best breakfast ever had in French hotel. Well maintained. Would return definitely and recommend highly.
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 03.21.09.08.60. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Florine Réceptionniste Best Western Hotel Le Semaphore
"Lovely relaxing stay."
We stopped on our way back from the South West. Not our first stay here. It's in a good location leaving 1 hour to travel to the tunnel in the morning. Our dog was also made welcome. Everyone is so helpful and friendly. The room was lovely and clean and comfortable. The food in the restaurant is very good as was breakfast.
Dear Mrs Brodie Thank you for responding to our survey about your recent stay with us. Your presence with us is very important, as are your comments. By letting us know what you enjoyed during your stay and how we can improve it, you are helping us to provide you and other guests with a superior experience in the future. We hope you will visit us again soon. If there is anything I can do to help you in the future, please do not hesitate to contact me on 03.21.09.08.60. Once again, thank you for taking the time to complete our survey. We appreciate your loyalty to our brand. Yours faithfully Cloé Receptionist Best Western Hôtel Le Sémaphore
"A great find! "
We stayed here for one night on our way back to Le Shuttle and we were impressed from the moment we were warmly greeted at reception. Spotlessly clean modern rooms, professional staff and an excellent breakfast (including a machine for squeezing oranges!) Secure car park too. We shall definitely stay here again!
Dear customer, Thank you for responding to the survey about your recent stay in our establishment. Your business is very important to us and we appreciate your feedback. By telling us what you liked about your stay and how we can improve it, you are helping us to provide you and other guests with a superior experience in the future. We hope you will visit us again soon. If I can be of any further assistance, please do not hesitate to contact me on 03.21.09.08.60. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Cloé - Receptionist Best Western Hôtel Le Sémaphore
"On the way back to the Tunnel"
Very nice clean hotel with good restaurant, close to the Motorway, 45 minutes to the Eurotunnel. Easy parking and charging points for electric cars. All in all good value for money. Breakfast was included and very nice.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 03.21.09.08.60. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Florine Réceptionniste Best Western Hotel Le Semaphore
"Good stopover"
We stayed here for two nights on the way back to the Eurotunnel. Excellently positioned hotel on the outskirts of Rang de Fliers. It was light, airy and modern with very pleasant staff. Nice bar area for an evening drink. Think we had a disabled room as it was large, which was great. Breakfast was good with fresh orange juice and lots of choice of pastries. It was a shame the restaurant wasn't open whilst we were there as we had to travel out to find somewhere to eat. However we found two lovely places in Montreuil sur Mer; Le Bistronome and Le Piccolino which were both very good. The town itself was lovely too. Visited Le Touquet too, well worth it
Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 03.21.09.08.60. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Florine Réceptionniste Best Western Hotel Le Semaphore
"Excellent value for this comfortable modern hotel"
Hotel clean and comfortable, easy to find, very good value. Bed was large and comfortable. Shower was good . Dinner was mediocre but reasonably priced. Staff were friendly and efficient. Breakfast layout could do with being better organised. Private Parking
"no customer service understanding"
I originally booked this hotel but the reservation came back advising their restaurant would be closed. I therefore cancelled the booking as we would be travelling a long way and needed to eat and drink with our late arrival. The following day i noticed a change in their conditions so booked the hotel again but only after emailing them to check the opening of their restaurant which they replied to me was definitely open. They therefor4e accepted the reservation only on the condition that they had an open restaurant and bar. We arrived late to be told the restaurant was not open. I was furious having been driving all day and conditionally booking on the availability of the restaurant. I asked then to cancel the reservation so we could find another hotel in the area where we could eat. This was a reasonable request. The rec4eptionist telephoned her manager who refused to assist us. This was a diabolical situation. We had to travel to find something to eat - i had not wanted this due to driving all day. I told the receptionist that I expected some sort of compensation when we checked out - free breakfast, discount or something to make up for their error. She said she would send a note to her manager. When we returned we went to our room only to find there was a very big dog along the corridor barking 'madly'. I telephoned reception to ask for the owner to be requested to calm the dog only to be told the owner had left the premises to eat as they ad no restaurant. This was becoming a nightmare. The following morning on checking out i found that i had been charged for 2 pitchers of wine at 22 euros but my wife and I had only had 2 glasses of wine (which i thought the receptionist had said were free to offset our troubles). I have received a credit against the wine of 11 euros the hotel accepting i had been overcharged. I still look to compensation from this 'hotel'.
Dear Mr and Mrs, As exchange a few times, we are sorry for this situation and we refund the wine as we talk, there were a misunderstood between us. Our restaurant will actually stay close on Sunday and Monday. Kind regards. La Direction
"Ideal stop close to Calais"
The Semaphore took some finding as our 2 sat navs both led us to the wrong location! We found it using the small map via Booking.com. We had a really good sized room and the bed was very comfortable but the room could have taken a king size, rather than a normal double.
Dear Ronakonstan, Thank you very much for your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 03.21.09.08.60. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, Florine Réceptionniste Best Western Hotel Le Semaphore
"Superb"
Fabulous hotel near to calais with free parking. Easy to find on route to other holiday destinations, not much around hotel but it's worth the stay as a great base. Great staff, restaurant and food. My room was superb, comfortable bed, fabulous shower room and spotlessly clean everywhere.
Dear Stephanie, Thank you for responding to our survey regarding your recent stay in our establishment. Your presence with us is very important, as is your feedback. By letting us know what you enjoyed during your stay, and how we can improve, you are helping us to provide a superior experience for you and other guests in the future. We hope you will come back to visit us soon. If in the future I can help you in any way, please do not hesitate to contact me on 03.21.09.08.60. Once again, thank you for taking the time to complete our survey. We appreciate your loyalty to our brand. Sincerely , Tamara, Receptionist Best Western Hotel Le Sémaphore
"Gem"
Lovely hotel. Second stay. Good location for journey south from Calais. Easily accessible and plenty of parking. Room clean and good size, internet very fast. Food excellent and lovely staff who didn't immediately speak English to me when I spoke French. This is rare and appreciated as we Brits need to ,Alex the effort! Only small issue was air con nor very responsive, but small issue in overall very nice stay.
Dear Guest Thank you for responding to our survey regarding your recent stay in our establishment. Your presence with us is very important, as is your feedback. By letting us know what you enjoyed during your stay, and how we can improve, you are helping us to provide a superior experience for you and other guests in the future. We hope you will visit us again soon. Once again, thank you for taking the time to complete our survey. We appreciate your loyalty to our brand. We appreciate your loyalty to our brand, Julie - Receptionist Best Western Hotel Le Semaphore
"Great stopover"
The hotel is immaculate inside and very tastefully decorated. Our room had quality accessories and a very welcome hospitality tray. The bathroom was exceptional and faultless. The hotel is in a fairly remote area so if you want night life, it might not be for you.
Dear guest , We would like to thank you for your kind review after your last stay in our hotel. Your opinion is very important for us in order to improve as much as we can our services. Looking forward to welcoming you again soon, Regards. Vincent - Receptionist
"Five star budget hotel"
Fantastic find, just off Junction 25 on the A16, easy stop off when travelling North or South. Very clean and modern hotel, bedrooms are well equipped and comfortable, ensuite facilities are great. The breakfast food selection was plentiful and fresh and makes a good start for the day. The staff I met were friendly, helpful and willing to assist with making the stay comfortable.
Dear Sir or Madam, All Sémaphore team join me to thank's you for you lovely comment. Our priority is you're satisfaction and we're proud you're spent a good time in our etablishment. See you soon at le Sémaphore, yours faithfully, Vincent, receptionnist
"Fabulous, amazing stay"
Please give this hotel a try. Amazingly clean and top breakfast. Staff could not have been more friendly and helpful. Brilliant, thanks for everything. Great location to beautiful beaches in Berck sur Mer.
Dear customer, The team of Le Sémaphore would like to thank you, your presence among us is very important, as are your comments. We hope you will come back to visit us soon. If, in the future, I can help you in any way, please do not hesitate to contact me at 03.21.09.08.60. Once again, thank you for taking the time to complete our survey. We appreciate your loyalty to our brand. Best regards, Vincent, Receptionnist
"Excellent clean modern hotel with good value restaurant and helpful staff."
Well located hotel near to A16 and less than an hour from the Eurotunnel. Superior room has a 180cm bed and large walk-in shower. Good restaurant offering which also appeals to locals. Please discount my October 2021 posting which I got confused with another Best Western.
Dear client, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Julie Réceptionniste
"Absolutely 1st class - highly recommended !"
A modern looking hotel set on the outskirts of town - spotlessly clean throughout - pleasant, helpful staff and excellent food in the restaurant - highly recommended ! We will definitely stay at the Le Semaphore again as it is only 50 miles south of the tunnel.
"Excellent overnight stay"
Hotel staff very friendly and helpful. Hotel was modern, very clean and had a pleasing ambiance throughout. Despite difficulties presented by COVID19 the hotel provided evening meal room service, a very limited choice but when it arrived it was excellent. Private secure parking. We were travelling to the UK through France from Spain and this worked well as a handy stop over before Eurotunnel. Thank you to all the staff who made our stay very relaxing and prepared us for the journey ahead. A pleasure compared to our disappointing & expensive stay the previous night in Pessac, Bordeaux. We will definitely use this hotel again.
Dear Val, Thank you for this excellent note. We look forward to welcoming you again at the Best Western Le Sémaphore. Sincere greetings. The reception
"Travel onwards to the Loire"
Great Room Food interesting,not had sweet potato mash before. Staff helpful and happy Cost in the right region,. but drinks a little on the high side.will used again as we thought it was a great site to stay
"Overnight stay on the way back to the UK"
thoroughly enjoyed our 1 night at the hotel on our way back to the UK, will certainly be using this hotel again. Yes, the hotel is in the middle of an industrial estate, and looks like a modern US style hotel and not a quaint French Chateau. However it is very modern, clean and quiet, just what you want when you need a rest after a long drive. Electric shutters menthe room was pitch black - great for a nice sleep. The hotel reception was manned by an incredibly enthusiastic your man who was really helpful. We ate in the restaurant, it opens at 7.30 and this seemed to be the busy time as a lot of other guests were in at that time, including 10 guys who were having a drink at the small bar. The food was really exceptional, I had beef cheeks and looking at the size of them I commented on whether they had come off the back end rather than the front! They were tender and very tasty, as were the chips and the autumn vegetables of beetroot, squash and something else I have forgotten. My wife had the 1/2 chicken accompanied with the same chips and vegetables. The local beer was good, the wine looked a bit pricey to be honest. The staff who served in the restaurant were very pleasant and well trained a credit to the hotel! Breakfast was a buffet with hot and cold food, you name it they had it, even sausages and bacon. Excellent stay and I would highly recommend it, book directly with the hotel as its cheaper than the hotel booking sites.
Dear Phil, We thank you very much for your comment full of details about our hotel and restaurant. We were very happy to read it. All the team members thank you for taking the time to write about everything you liked about your stay. We will be very glad to welcome you again. Best regards. Front desk office
"bunker in the middle of highway"
To avoid at all costs, turned up with booking confirmation to find out the room had been booked a week later, refused to acknowledge booking mistake. Stranded with a paid night which they refused to refund.
Dear Mr Marote, Following your feedback, I am sorry to read that you took your problem that way. Indeed, you booked a room by yourself online on Booking.com for Saturday 28th September. You chose a non-refundable and non-cancellable rate to have a special rate. Unfortunately, you made a mistake and booked for Saturday 28th instead of Saturday 21st. When you came on Saturday 21st, we were fully-booked so it was not possible to change your booking from Saturday 28th to Saturday 21st. We found for you a hotel 10 minutes from our hotel, near the sea, so you could enjoy a stay in the area. Because your room was booked by yourself, on your own, we have no responsibility in your mistake. Following your request to waive the cancellation fees, we suggested to keep the amount we already charged for one year and you can use it if you want to stay in our hotel. You refused our suggestion. I remain at your disposal if you want to talk about your booking. You can reach me at this number : 03 21 09 08 60 or by e-mail. If you change your mind, please let me know and I will create a voucher for a next stay. Best regards. Sylvain Wastyn, Directeur
"Average food if you've got all night"
On an industrial estate area and looked like a premier inn from the outside however we were pleasantly surprised when we saw the interior which was sleek and modern. We waited too long to be served and the food took too long. For what it was it was overpriced and not amazing food. Spent too much effort on the presentation and not enough on making the food properly seasoned. To top it all off they forgot on of our puddings and my poor brother didn't get his half cooked chocolate cake. The staff were all really friendly and some of the food was nice but overall it was quite disappointing compared to the other restaurants we have visited in the area that were similarly priced.
Dear guests, We thank your for your good comment about our staff. We are sorry that you were disappointed by our restaurant. We usually have good feedbacks about the food. Our hotel is not on an industrial estate. We are located at the entrance of Rang-du-Fliers city. We are in a brand new business park, so for now, there are not at lot of shops around our hotel but it is in development. We hope to have a second chance to show you that we can serve a good dinner. Best regards. Front desk office
"Good choice for a stop on the way south"
We stopped here after our channel crossing. It is a very new hotel and exceptionally clean. The staff were very pleasant and helpful. The hotel overlooks fields although it is in a development area so this may not be the case for very long. It is a short walk down the hill to the village. The restaurant was good though not haute cuisine. Grills and sauces mainly but the service was very friendly and efficient. Good secure parking too. We would stay again.
Dear guests, Thank you very much for your nice comment. We are pleased to read that you enjoyed your stay with us and that you took some time to share your experience with us online. We hope to welcome you again. Best regards. Front desk office
"Modern Hotel"
Lovely recently constructed hotel with plentiful parking and re-charging points. Comfortable spacious rooms. The restaurant offers excellent, quality food with a good wine list. Attentive friendly staff offering great service. A really good Stopover. You will not be disappointed.
Dear guests, We are glad to read that you enjoyed your stay with us. We thank you for taking the time to write this nice comment and for mentionning our re-charging points, a service that we offer to our customers. We will be very happy to welcome you again. Best regards. Front desk office
"Great hotel for our stopover"
Easy to find with our satnav, it has lots of easy parking. The room was really comfortable, excellent quality fittings, all new and clean. The food was reasonable quality in the evening & the breakfast very good. Great benefit, dog friendly! We will return.
Dear Alison, We thank you very much for your comment. We are glad to hear that you enjoyed your stay. We will tell our chef you liked the food. We will be happy to welcome you again. Best regards.
"Location Location?"
Excellent modern hotel with all the facilities you need when travelling. Close to the A28 and within an hour of Calais. Clean comfortable modern rooms with en-suite shower and coffee making facilities and WiFi. On site popular restaurant with a decent but smallish choice (beef or fish) and small bar. (Could do with more seating than 4 bar stools). Secure parking. Helpful staff who spoke English. Breakfast was good value buffet style, bacon, scrambled eggs,, cereals, pastries plus cold meats and cheeses. The question mark about location ? It did seem to be in the middle of nowhere so if you don't want to drive to find anything else this may not suit you.
"Hotel with non of the fun"
Before I start I will agree that a review is based on an individual's preferences, expectations and standards, and we all want different things from a hotel depending on our needs. I will not argue that the hotel is impeccably clean, fresh and staff are helpful. Other than that; that's all I have to say positive about the hotel, it is like staying in a hospital ward, there is no warmth or comfort it is very sterile no soft furnishings, carpets and the smallest of curtain that hardly covers the window and seems to be there to offer no function, and exceptionally plain. My biggest complaint is the way the hotel is being advertised – room with a view. 2 options here front of the hotel which overlooks the car park, back of the hotel which overlooks a psychiatric hospital. Please check google maps if there is any doubt on this. To be honest if I was on a long distance drive or business and just had to get my head down this would be fine, there is certainly no luxury or softness about this hotel. I checked in and sat in the room for 15 minutes and did something I don't think I have ever done before I left – went straight to the desk and checked out, I am sorry to say but that's how utterly depressing this place is, I threw the booking cost away (EUR 61 or something) just so I didn't have to stay there. I drove a little way and stayed at the magnificent Le Grand hotel in Touquet – please see my other review on what a hotel should be.
Dear Mr STUART E, Thank you very much for your good reviews about the staff and the cleanliness of the hotel. I'm sorry that the decoration and equipment didn't suit you. Usually, all our guests are very happy with the wooden headboard including a panoramic picture of the seafront landscape, the big wardrobe at the entrance of the bedroom and the comfortable queen size bed. Our rooms are decorated and equipped with brand new quality furniture in accordance with the Best Western® Hotels & Resorts standards. We regret that this was not up to your expectations. When you checked-out and made your complaints at the front desk, in order to satisfy you my team offered you another room. The hotel is located by the countryside. Indeed, we are close to a hospital specialized in the treatment of depressive disorders, bulimia and anorexia but we have many rooms with a view on fields as far as the eye can see on the other side of the hotel. Unfortunately, as I explained in our previous emails exchange, in accordance with our cancellation policy, I had to charge you for your stay even though it was very short, as you used the room. This unabled us to sell the room after your stay. If at your arrival, you had told us that the room wasn't to your taste, before using it, it would have been different. Sincerely, Sylvain Wastyn, General manager Best Western Hotel Le Sémaphore
"An excellent find"
Looking for somewhere in the area to stay, we discovered this hotel. Currently in splendid isolation near the edge of town, which made it easy to spot from the road, I suspect that before too long it will be surrounded by buildings. A generous open air car park, with charge points for those that need them, as we entered on a cold day, we received a very warm welcome, both physically and from the staff. All very new, our room was clean and fresh, well decorated with good pictures reminding you that you are not far from the coast. We ate in the restaurant both nights of our stay and were very pleased with the offerings. An imaginative menu with well presented items. We enjoyed our meals. Breakfast was to a similar standard. The staff are to be highly commended. All spoke some English, some excellent, others less so, but together with with my fractured French and a lot of smiles we all understood each other. The next time we are in the area we will certainly stay there.
Dear guest, We are very happy to hear so many nice comments. We thank you very much for that. It was a pleasure to welcome you. We are also happy to read that you enjoyed your stay in our hotel and that you also liked to have dinner at the restaurant. We hope to see you again. Best regards.
"A surprisingly excellent hotel and dinner"
The hotel is near the coast and the Berck towns. It is brand new and very ugly on the outside, but extremely nice on the inside. One caveat -- the draperies were not light-blocking, and when I mentioned that when we checked out, I was told that we should have used the electric shutters. We hadn't even noticed them or their controls. Based on the good reviews on TripAdvisor, we had booked dinner at 7:30, when the restaurant opened, so we went down at 7:35, hoping we wouldn't be alone in the room. Much to our surprise, the restaurant was almost completely full. And we had a really excellent dinner, the Degustation -- Terrine de Foie Gras, Magret de Canard, and a chocolatey cake and a crumble, both with ice cream.
Dear customer, We thank you for your nice comments concerning our hotel. We are happy to know that you enjoyed your stay. We hope to welcome you again. Best regards. Front desk office
"New hotel"
Chose this hotel for air conditioning and location in fairly close proximity to the tunnel for our return to the UK next morning Not the easiest to find as on a new area that isn't picked up on the Sat nav, a lot of empty undeveloped land in the location but the hotel was great. Nice level car park, friendly reception and lovely clean rooms Missed lunch so settled for mars bars and crisper as a bit wet and miserable outside but booked in for the game dinner on the evening. 3 courses including paired wine and a show Bit cheesy for the entertainment but the meal and service very good, wine a bit hit and miss with amounts so ordered a nice bottle of red as well :-) Would definitely stay here again
Dear guest, We thank you for taking the time to write a nice comment about us. We are glad to hear that you enjoyed your stay in our hotel. We hope to welcome you again. Best regards.
"Isolated splendour"
This hotel, once you can find it, is utterly modern, well appointed and good value. It's near Rang des Fliers but not (last year) signposted. Bright restaurant, good menu. It feels a bit lonely out there esentially in a field. It's a drive to get anywhere.
Dear John, We thank you for your nice comment. We ask for signs, but unfortunately, it takes time. We hope to welcome you again in our hotel. Best regards.
"Best Value For Money"
This new Best Western in Rang-du-Fliers is a fine wee hotel. Its ideally located - close to Junction 25 on the A16 Motorway, about 10k south of historic Montreuil, a similar distance from Berck on the coast, less than 20k from chic Le Touquet and just beside the local hospital. The hotel was clean and well presented with spacious rooms. Fast free Wifi connections were everywhere. All staff went out of their way to be helpful - following the lead of the General Manager. English was spoken by most staff. There's plenty of free car parking around the building. Disabled parking is just outside the front door. As I don't eat meat, there were limited options in the restaurant. However, I'm led to believe that the menu is in the process of being extended. Overall it represented excellent value for money. Will Return!
Dear customer, We are very glad to hear that you enjoyed your stay in our hotel. We thank you for writing such nice comment. We hope to welcome you again in our hotel. Best regards.
"delight and kindness everywhere"
I had to find an hotel where I could charge my electric car that's why I stopped at this hotel. It was a great surprise. The staff is very nice, the room was in great conditions and very clean. The breakfast was so good so that I decided to come back and taste a real meal for lunch in there restaurant. I was even more delighted. Food is great for very good value with local products homemade as if it was cooked with love. I will come back for sure as the region is very beautiful.
"Convenient place to stay"
We are looking for somewhere not too far from Boulogne to stay on our occasional overnight shopping trips to France and we thought we'd try the Semaphore in view of the good reviews here. Ideally we prefer somewhere in a town where there are plenty of places to choose from to eat, but I was struggling to find somewhere suitable so we went for the Semaphore - the restaurant here also had good reviews. Our room was very nice, beautifully clean and comfortable with everything working well other than the wi-fi, which was very intermittent. There is a kettle and they kindly gave us a small jug of fresh milk for my husband's essential tea. Shame there were no spoons int he room, but we managed. It was rather a basic room, with little decoration or toiletries, but then the room rate was very good. It rather reminded us of a Premier Inn - Best Western places are usually a bit more characterful. We woke very early - around 4 or 5 am - to the sound of heavy trolleys being wheeled a long way across the car park outside, which was a shame, as the hotel is in the middle of nowhere and is otherwise very quiet. The air conditioning was good, and also quiet. Our meal was good, and efficiently served, but we usually like to eat a lot of fish when we are in this part of France and the selection offered was disappointing, but it was all OK. The breakfast buffet was also good, and we were relieved to find they only charged us €11 each - nowhere in the hotel or on the website did it say what the price was and we have had previous experience of French hotels charging amazingly high prices for breakfasts, especially when room rates are low! The staff were friendly and helpful and it was interesting that most of the guests seemed to be French. So a good stay, but not really what we were looking for. We will keep looking.
Dear guest, Thank you very much for your feedback. Your view is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. For the wifi we are waiting after the fiber optic network which is normally coming in the middle of November. We are sorry for the noise of the deliveries, we change the delivery's time with our suppliers. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to write this feedback. We appreciate your loyalty to our brand. Yours faithfully,
"Unexpected delight"
We were looking for somewhere different to stay as we always stay in Lille , we didn't want to be too far from the Tunnel as only staying for 2 days. The hotel is practically brand new and is spotlessly clean . The hotel is easy to find just off the A16 in the middle of a field !! The reception staff are charming , welcoming and friendly . Our room was on the second floor with amazing views over the French countryside.Again everything is spotless and modern, the bed was particularly comfy , the air conditioning a pleasant bonus and was efficient and silent.The bathroom was spacious with a great shower and plenty of hot water. The room was well furnished with plenty of storage space and a very well stocked refreshment tray . We chose to have dinner in the hotel restaurant , it was very busy but this did not mean the service was in anyway affected. The food in the restaurant was simply outstanding and the duck was delicious , we enjoyed a 5 course meal in a relaxed and unhurried setting , a special mention to Thebaut in the restaurant who was particularly charming and patient with our poor French !! We enjoyed a good nights sleep and took advantage of breakfast in the hotel which again was delicious, plentiful and very relaxed. The hotel is centrally placed for lots of things to do in the area . All in all a first class stay and we will be back again very soon
"Overnight stay"
This is a great Hotel very new, terrific rooms, good restaurant very nice staff Easy to find, on site parking No complaints at all definitely would recommend to anyone. When we booked this we wanted something special as it was our last night in France and it was perfect.
Dear Madam, dear Sir, Thank you for your return. Your business is very important to us and we value your comment. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to write this comment. We appreciate your loyalty to our brand. The reception
"Excellent value for money."
Modern, very clean and handily positioned with good parking. We were made welcome on arrival and were delighted with our room. It was spotlessly clean and of a good size. The bathroom had an excellent shower and our bed was very comfortable. Plentiful coffee, tea , kettle and tv. It was quiet at night and although we ate out the restaurant looked busy and popular. It's simple and clean, excellent value for money and I recommend it very strongly for a short break.
Dear customer, We are glad to hear that you enjoyed your stay in our hotel. All the team of Best Western Le Sémaphore thanks you for your nice comment. We hope to see you again. Best regards. Front desk office
"So special place to be in."
Its a little bit in a strange place but when you are inside. you just see how they are professional and lovely. They dont change the towels everyday but it is still amazing to stay in if you have a car.
Dear customer, We are glad to hear that you enjoyed your stay in our hotel. All the team thanks you for your nice comment. We hope to see you again. Best regards.
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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