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SureStay Hotel by Best Western Ottawa, Ottawa

4.0/5  - basé sur 158 notations.
212 E 23rd Street, 66067-9537, Ottawa, United States - See map

Special annual events like the Ol' Marais River Run antique car show have visitors heading to our Ottawa hotel year-round. The Ransom Memorial Hospital is just minutes away, and we are right next to the Interstate for easy traveling throughout the region. The SureStay brand and reputation is why many guests return to our Ottawa hotel. The down and out rooms make it easy to quickly unpack so that there's more time for rest and relaxation. Our indoor pool is a favorite lounging spot for guests who want to unwind from their travels. Close to the historic downtown area, the National Guard Armory is a favorite local attraction. Ottawa University is a short drive away, so travelers in town to visit the university can quickly take care of business. Our proximity to the Interstate makes getting to meetings or simply sightseeing quick and easy. A few of the regular business travelers who stay at our Ottawa hotel are employees of the Walmart® Distribution Center, American Eagle Outfitters Distribution Center, and Wolf Creek Nuclear Operating Corporation. Whether you're in Ottawa for business or pleasure, take advantage of our spacious rooms and full, free breakfast. At our Ottawa hotel, we understand how important a hearty breakfast is to start your day. That's why we feature stacks of sizzling hot waffles, an array of breads and sweet pastries, fresh fruits, chilled juices, yogurt, and a cereal bar with hot and cold options. Our staple 100% Arabica coffee ensures that your morning starts right. Friendly staff members can provide recommendations on local shopping, fine dining and sightseeing. Whether you¿'re up for a little culture or want to know the best mom and pop shop in town, depend on us to be your local experts. Book a spacious room at the SureStay¿ Hotel Ottawa, where location and quality are superior! Enjoy your stay.

SureStay

Hotel by Best Western Ottawa

LABEL_ITINERAIRE

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Hotel advantages

  • Heated pool
    Heated pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 158 guest reviews
NOTE ISSUED
Excellent
54
Very Good
51
Average
33
Poor
15
Terrible
5
REFER TO NOTICE
Business Business
35
Couples Couples
28
Family Family
62
Friends getaway Friends getaway
11
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Would not revisit"

2
28/04/2018

I have never given a review like this before. I was really disappointed with this hotel. First I had to go after my own sheets, blanket and pillow. I have a problem with my back and the walk was a bit long after having traveled about 9 hours on the road. The toilet you had to hold down the handle until it flushed. We called the next day in the morning and called again that evening and no one ever came. The breakfast was not acceptable. They stated a continental breakfast this was not a good breakfast and we were not the only ones to suggest that this was not acceptable. We did not even go for breakfast the next day. The last thing was the light in the bathroom started out dark and then it would get light. I could be in and out before it turned light. That was a problem. I will not be going there again and won't recommend it. We did not use the on site laundry because it was not as clean as I would have liked and the buttons on the machines needed to be replaced.

"This is an OK place to stay while traveling"

3
20/01/2018

I said OK because the room is adequate, but the mattress was too soft or lumpy for us. Also, the breakfast was minimal compared to other motels of this type. The price was reasonable and the staff was helpful.

"Very clean, roomy room, nice desk clerk."

4
04/01/2018

Very nice clean room, the clerk was friendly and nice. We did stay on a very cold night which drove the need for weather stripping on the door home! The front door had NO weather stripping and indeed you could see light around the edges which let in a horrible amount of cold air into the room. I stuffed anything I could find in the door joint and we slept really well.

"Good value hotel"

4
31/10/2017

Nice rooms basic but everything there Beds could do with a change as sagging in The middle. Pool good gym ok. Breakfast very good and great service. Felt very welcome. Easy to find and close to all amenities. Shopping all types and restaurants close by

"Best staff ever"

5
19/10/2017

We stayed here for business . Town is small with not a lot of things to do but who cares when you can just hang out in your room. The staff was incredible . Kind, efficient, hard working and eager to insure that guests have everything they need. If you ever find yourself in Ottawa, Kansas book a room. You won't be sorry !

"Best Western Motel"

4
26/09/2017

This Best Western provided the expected Best Western experience which is great but the fact it was a motel made it even better! Having a Walmart right across the street was a bonus too! The pool looked nice but was closed for maintenance during our stay.

"9-19-2017"

5
19/09/2017

We have stayed at this Best Western for 10-15 years for the annual car show in Ottawa, Kansas. The staff is always very friendly and go out of their way to make us all feel welcome and to book our rooms as close together as they can.

"Good Night Stay"

4
18/09/2017

When down for Ottawa Ol' Marais River Run. Had a good time and rooms and nice and clean. Everything works and had a good breakfast as well.. Close to the highway and with a lot of places to eat and get gas close...Good place to stay....

"Nice low cost motel"

4
05/09/2017

I was on the road and not a schedule. I stopped in Ottawa and stayed at this Best Western. While listed as a 2 star hotel I was more than satisfied with the location, price, the quality and cleanliness of the room, the friendliness of the staff and the bed. I particularly note that the shower was particularly good with good coverage and pressure (I have been in too many places with a dribble.) The breakfast area is good, and the selection satisfying. with good coverage and pressure (I have been in too many places with a dribble.) Located on the far south side of Ottawa and just off the interstate, there is a Walmart, a grocery store, some fast food places and convenience stores. If I stay in Ottawa again, I will likely stay here.