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SureStay Hotel by Best Western Manning, Manning

2816 Paxville Highway, 29102-6446, Manning, United States - See on a map
SureStay Hotel by Best Western Manning - Welcome to the SureStay Hotel by Best Western Manning! The SureStay Hotel by Best Western Manning is ideally located in the center of Manning. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

This intimate 45 room property is located at Exit 119 on Interstate 95. The SureStay Hotel by Best Western Manning offers well appointed, laid back rooms that come with free Wi-Fi, coffee/tea makers, microwaves and mini refrigerators in each room. This is a 100% smoke-free facility. Pets are welcome with a fee. Contact hotel for full details. Enjoy a complimentary full hot breakfast in the morning. This SureStay hotel by Best Western cares about the environment and has taken active steps to support green hotel practices. Reservations not accepted for residents living within 30 miles of hotel.

SureStay

Hotel by Best Western Manning

LABEL_ITINERAIRE

LABEL_DEPART:

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 377 guest reviews
NOTE ISSUED
Excellent
137
Very Good
137
Average
65
Poor
21
Terrible
17
REFER TO NOTICE
Business Business
25
Couples Couples
116
Family Family
163
Friends getaway Friends getaway
16
Solo travel Solo travel
41
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Heading South"

4
nae146, Port Jervis, New York 06/11/2019

We were traveling to Florida with our dog and another couple. They came along to help us tow our very large RV. I am sure all four of us would highly recommend this Sure Stay. Just one suggestion, flavored creamers for coffee!

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us, were pleased to see that you enjoyed your stay here. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"Great Value for your Money"

3
User 04/11/2019

The rooms were nice,clean, and in good condition.I had no problems with the room besides the lack of lighting, the broken chair, and the layout space is not used efficiently. Lots of empty space near entrance then bed and desk crammed to the back near the bathroom/vanity preventing you from passing by if someone was using the desk. the staff was friendly. The breakfast needs more variety I didn't see any meat options until Saturday and there was one strip of bacon left and no one refilled the tray. The staff was on a tight time schedule when it came to cleaning. You had to be out of the room by 10am.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. I do apologize you didn't have the best experience here with us. Also thank you for bringing these things to our attention. We will be using your feedback to make changes for a better experience for our guest. Our check out time is at 11 am. Once again thank you for choosing to stay with us.

"Always stay here .. twice a year"

5
Jimi M, Cooper City, Florida, United States 25/10/2019

Great staff, clean rooms, great beds ... in 7 years of staying here it's always been great .. close to I-95 .. restaurants near by .. good breakfast and clean breakfast area .. highly recommend to anyone traveling

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
So very happy you enjoyed your time at our SureStay hotel of Manning.It means a lot when you take your time to let us know we are doing our job and our guests are pleased .We really look forward to seeing you again.

"Super clean & quiet"

5
Grammy2014, Ormond Beach, Florida 21/10/2019

We thoroughly enjoyed our stay at this motel. Was convenient to I-95, super clean, quiet, great amenities and friendly staff. Will definitely stay again! We had never stayed at a SureStay before so were a bit skeptical but now we are becoming returning guests.

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
So very happy you enjoyed your time at our SureStay hotel of Manning,SC.It means a lot when you take your time to let us know we are doing our job and our guests are pleased .We really look forward to seeing you again.

"Hidden Gem"

5
User 20/10/2019

My intent was to check into the Hampton Inn when I noticed The Sure Stay Hotel sitting behind it. What caught my eye was the pretty little flowers surrounding the front entrance and a very nice outdoor sitting area facing a cotton field. It was perfect. Clean nice size room with a comfortable bed at a very reasonable price. Staff was friendly and helpful. We will be back for sure. Added bonus was that it was easy on and off of the highway and resturants are in walking distance.

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you so much for taking time to review the SureStay hotel of Manning ,SC.We really look forward to seeing you again.

"Perfect Stopover"

5
VSfromVS, Valley Stream, New York 19/10/2019

I reviewed this hotel a few years ago when it was Howard Johnson's. It was very good then and is now even better. It's the perfect stopover when driving I-95 NY to FL, right off the exit yet set way back from the highway so it's private and quiet and there are restaurants nearby. The rooms have been nicely updated, are clean and comfortable and the breakfast has a nice variety including scrambled eggs, bacon, waffles, etc.

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you so much for taking time to review the SureStay hotel of Manning,SC.Customer comments and suggestions are very important to us .We learn a lot from our guests.We really look forward to seeing you again.

"Management SUCKS"

1
User 18/10/2019

STAY AWAY FROM THIS HOTEL. The general manager DENNY PATEL is unprofessional and impossible to work with. We had a discrepancy with our dates, Expedia was willing to work with us. DENNY PATEL chose NOT to. We were told that he would call us back, he didn't have enough courtesy to bother to do that. DENNY, you are in the customer service industry. In case you aren't aware, being communicative, being respectful, and PROFESSIONAL is what that entails. You are none of that. Your hotel was like a ghost town when we arrived to try to resolve this issue in person. If you continue to “manage” in this way, you won't have anything to manage at all. Anyone reading this, there are many hotels in Manning, SC to choose from. Save yourself a HUGE headache and AVOID this one.

"HORRIBLE CUSTOMER SERVICE"

1
User 18/10/2019

HORRIBLE HORRIBLE HORRIBLE CUSTOMER SERVICE from Denny Patel general manager of the SureStay Hotel by Best Western!!! PLEASE READ… We had booked a night's stay at the SureStay Hotel by Best Western located in Manning, South Carolina through Expedia on 10/10/2019 at 10:00pm for the night of 10/11/2019. When I clicked submit, the confirmation stated it was for the 10th (for that very night, in which we were in a different city). Easy to correct I had thought. I immediately contacted Expedia and they had contacted the SureStay Hotel by Best Western to see if the date can be corrected to the next day. Expedia spoke to a subordinate night manager at the SureStay Hotel by Best Western on the night of the 10th and she was unable to do anything at the time due to her limitations with their system, so I was to call again in the morning to try to get this resolved. I called the SureStay Hotel by Best Western in Manning, SC for a second time the morning of 10/11/2019 (this was supposed to be the day/night of the stay). I spoke with the Crystal Busby, she was the front desk manager at the time. She was not very sympathetic to our situation and told us Expedia had to make the change. I then called Expedia and they told me it was the SureStay Hotel that had to change the dates and for me to hold while they contacted the SureStay Hotel. Also, during our conversations I had mentioned that if there were any service fees applicable to make any changes, I would gladly accept and pay for. After an hour back and forth, Expedia was willing to help in anyway they could, the front desk manager Crystal Busby was willing to change the date, all she needed was an approval from the General Manager (Denny Patel) of the SureStay hotel. General Manger Denny Patel denied the date change and refused to provide any kind of customer service. This was a little disturbing to my wife and I who were travelling to Manning, SC that day. DENNY PATEL, a general manager in charge of an establishment that is solely based on customer service, REFUSES TO PROVIDE CUSTOMER SERVICE. I asked if I could please speak with Denny Patel, general manager of the SureStay Hotel by Best Western located in Manning, South Carolina and they told me he was unavailable (conveniently), but they would gladly take my number and he would call me back. This conversation took place at 9:00am on 10/11/2019. We continued our trip to that night's destination of Manning, SC and we arrived in the town at around 4:00pm. So, from 9:00am to 4:00pm Denny Patel general manager of the SureStay Hotel by Best Western located in Manning, SC did not take the time of day to return my call. Being in the town now, I decided to go to the SureStay Hotel and see if Denny Patel general manager was there and if he wasn't, if I could have them contact him for me to discuss the reason as to why he would not provide customer service. The lady at the front desk at the time was named Angela and she was very nice and empathetic to what had transpired over the past day, but her hands were tied. Angela called subordinate manager Crystal Busby and we could hear a little of the very short conversation. ‘Absolutely not, don't give them anything'… ummm, we paid for service WE DID NOT RECEIVE, this would not be a gift!!! In short, I don't know what schooling Denny Patel general manager of the SureStay Hotel by Best Western located in Manning, South Carolina has had, but he must have been absent on the days when they were instructing how to run a CUSTOMER SERVICE based business. There are plenty of other hotels in Manning, SC. Our advice, please choose a different one like we were forced to do.

"Me and my families safety was compromised by an unknown person trying to enter and front desk thought it was the wind."

1
User 07/10/2019

We drove from ATL to celebtrate my grandmother's 100 years of life as she is in transition to heaven and we stay at this hotel where people can stand outside smoke blunts and make lots of noise. An unknown person tried to enter. It was extremely scary. Will not stay here again

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Once again I do apologize for your bad experience.

"You can't go wrong"

4
catopp, Williamsburg 10/09/2019

Our king bedroom, #105, was clean, had been refurbished, and had a comfortable bed. The pillows were a little lumpy, but not bad. We opened a drawer to the dresser under the TV and it spelled brand new. You can't go wrong staying at this hotel for a reasonable price.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"We'll stay again!"

5
Z7677RBalicias, Tucson, Arizona 30/08/2019

The SureStay hotel by Best Western Manning is a Great little “Gem”. We've stayed last year, and this year it is still an excellent hotel. Gorgeous landscape, friendly staff and restaurants near by. We will definitely stay on our return trip.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"Quick stop"

4
Mayroxy421, Flushing, New York 09/08/2019

We stayed 1 night , we got off exit 119 and found this hotel. Great service, cleanliness of the room was great except for the amenities it seemed like if they have been reused and the breakfast had a great variety. I bit pricey

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"South Carolina vacation"

5
blushyrosy, Cumberland, Rhode Island 06/08/2019

This is a beautiful hotel to stay in. Very close to everything. The rooms were beautiful and clean. The housekeeper,Rosa was a very polite lady who goes out of her way to help.A very good stay after a day exploring South Carolina or just going to the beach.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"Decent, economical 2 star"

4
TB_Rays_fan_NJ, Orlando, Florida 28/07/2019

Room with 1 king bed was clean and nicely appointed. Staff was friendly and efficient. The bed was comfortable. Walls seem to be thin so music/TV/voices from neighboring rooms were heard; fortunately not too late. Hot & cold choices for breakfast were limited; hot only included gravy (for to be heated biscuits) and make your own oatmeal and waffles. Cold choices were limited as well, but adequate.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"Nice Exterior, But Rooms Need Updating"

3
dechessie, Tavares 25/07/2019

Exterior of property and location were very good. The grounds were very nice and spacious. The rooms need to be updated. Look shabby. Old fixtures in bathroom. The staff were friendly. The breakfast was limited.

"Great value for the price."

4
User 24/07/2019

The room was excellent - clean, attractive, spacious. The check in was fast, courteous and efficient. Reading lights by the bed and at the desk were great, but the bathroom and general lighting lacked a little. 2 levels, no elevator.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"Great value, lumpy pillows."

4
tracey11474, Clermont, Florida 14/07/2019

I stayed here with my 2 boys on the drive from PA to FL. Nice, quiet location away from the highway. The price was great, breakfast was nice and the beds were comfy. Room was clean and looked recently refurbished. The pillows were horrible, clumpy and lumpy.

"Pleasantly surprised!"

4
boundtogoboogie, Syracuse, New York 12/07/2019

Room with 1 king bed was clean and nicely appointed. Staff was friendly and efficient. Our large service dog was welcomed without question. The bed was very comfortable. Slept beautifully in the quiet room. Shoney's was across the parking lot for dinner. Motel Breakfast included make your own waffles, nice crisp bacon, scrambled eggs, juices, hot beverages abd cereal. Would definitely stay here again.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased tp see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"Not impressed"

2
User 10/07/2019

Stayed here for 3 nights. Just your basic hotel. Lady in office was very helpful, I forgot her name. Bed was uncomfortable and pillows are cheap . I skipped their free breakfast, plenty of restaurants to chose from in the area. Trash was not emptied, bed was sloppily made up , spider web on wall in clear sight. There is not a swimming , someone made the decision to add a sitting area. I would not stay here again.

"Smokey Smell Despite Nonsmoking Rule"

2
Darryl G, Richmond, Virginia 06/07/2019

Room was small, especially the desk and the bathroom, although it had a king-sized bed. Furniture was in good shape, the carpet looked fine too. The bed was the most comfortable, including the pillows, I have experienced at a hotel in this class. We had to leave early after one night of a weekend trip, because, despite a nonsmoking rule, our room had such a strong smokey smell, we had to make the air conditioner run continuously in order to even tolerate the room for even one night. Lost money because the hotel was reserved through Booking.com, but it was worth the $89.99 to get out of this place.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. I do apologize about the smoke smell. And thank you for bringing it to our attention. And we will look into this matter and contact you asap. Once again thank you.

"Hidden Gem"

4
User 05/07/2019

This location was off the beaten path which was actually nice...very little traffic and very quiet...ample space to park. The rooms were clean and everything was in working order. Great value. The staff were friendly and helpful. Overall a pleasant stay for a single overnight.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us, were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"John"

5
john4449, Pendleton, South Carolina 04/07/2019

Good room for the value. The room was clean. The bathroom was clean the bed was comfortable. The breakfast was standard fair. The people at the desk were nice and competent. The owner even sent me a thank you card for staying. I have stayed here twice recently on business

"Clean, good for the price"

4
User 01/07/2019

This hotel was clean and a good value for the price. Nothing fancy but we were just passing thru and needed a place to stay. The lady sitting out breakfast did ask outright for a tip which was slightly uncomfortable but otherwise staff was very pleasant

"Not Quiet"

3
GomerT, Kansas 20/06/2019

Clean, updated, comfortable. Staff was nice. But loud neighbors started at 12:30, so I turned fan to high and used headphones. My wife used earplugs. At 4:45 TV was still on. Advised front desk in morning. Walls too thin or Rude neighbors? Doesn't matter - not again.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. I do apologize about the noise. Its a issue were looking into. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"Highly recommend "

5
MoonWillow420, Maitland 17/06/2019

After 15 hours of driving we were exhausted and came upon this point hotel. At first glance to be honest I was unsure but then we went into the office and we met Dana. She was very friendly And accommodating. We went to our room and it was extremely clean nice large TV good water pressure and a very comfortable bed. I was very happy that the AC cooled off the room to a very nice 70°. We had a very restful night I would highly recommend this hotel. It also has a nice breakfast for you in the morning.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"Clean and comfortable"

5
Vero_KL, Vero Beach, FL 15/06/2019

Stopped on long trip home after encountering bad weather. Check-in was easy, quick and pleasant. Room was spotless. Easy to take in our overnight bags since we parked in front of the door to the room. Some food places in area to grab a bite. Breakfast was good...eggs, bacon, waffles. Only issue was that the driveway is a little hard to see...the correct entrance is between another hotel and Wendy's.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"Clean, Quiet, Hospitable"

3
User 11/06/2019

I found the room to be clean. There is a microwave and fridge in room along with a small coffee pot. The hotel sets back in away from the road so you do not have the road noise.It was also pretty quiet and we slept well. Front desk was very friendly. Breakfast is your basic continental with cereals, breads, muffins, coffee, and juices. The only hot food is biscuits and sausage gravy. I would recommend this hotel as very nice budget hotel.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"Excellent Value"

5
User 09/06/2019

We found the room to be spacious and very clean. The TV was fantastic. The bathroom was very clean and had a fan. Our room had a king size bed. They provide free WIFI. The night tables each had multiple USB plug in's to charge our device's. The AC was quiet and worked very well. The mattress was firm (just right to our preference) The breakfast offered was scrambled eggs, bacon, waffle cooker, fruit, coffee, juices, breads, muffins, donuts and more.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"Just plain awful!"

1
User 27/05/2019

I maid reservations a week in advance for the following Sat-Mon. Checked in on Saturday, stayed that night left Sunday morning to be with family. Www came back round 5 door was locked I could not use my pad key.I check my account and they had taken the money and locked us out. Then after a free words they wanted us to leave. Girl in office stated that she did not know is a and or what we were capable of. But they have our money for a night we didn't stay before they renewed the pass keys?!.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Guest called up front to front desk, very rude. Keys weren't deactivated by front desk. A number of things could have happened. Could have been by a cell phone or anything magnetic. Front desk was not going to go to a room to a verbally aggressive person, so for her safety she called the cops and waited. Guest did pay for two nights because they didn't voluntarily leave. Since this happened after 3 oclock pm and check out time was at 11 am there was no one here to clean the room.

"Amazing Value"

5
User 27/05/2019

We have stayed here several times and have always had a great stay. Rooms are totally renovated, clean and comfortable. We have recommended it to our friends & will definitely choose again. Great value!

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us at our SureStay hotel. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"Good stay until 30 min before check out"

3
Assistant1966, Petersburg, Virginia 20/05/2019

The iron in the room was not working properly and burned the skirt to my special occasion skirt that was ruined! The front desk clerk was nice. She contacted the manager and he only refunded my $10 for my loss. I have photos and will post them. It's a shame because my stay was good up til that point.

"A Good Place to Stay"

4
raymondmC6721ME, Boston area, United States 16/05/2019

Stayed here on our travels North and enjoyed the clean grounds, lobby, and rooms. The staff was quite friendly and helpful and even suggested a nearby Mexican restaurant (Mariachi's) that turned out to be very good. There was a $20 charge for our pet. Continental breakfast available. Fridge, microwave, hairdryer, iron and board, tv in room.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us.

"Won't stay again"

2
User 09/05/2019

Room appeared clean - but mattress or pillows had an odor - as did the toilet. In the breakfast room, waffle batter must have been kept too long and/or at wrong temp., as taste was bad. Sad to see in the motel lobby a small, cramped glass tank containing a lone turtle. Seems a year ago, the manager found a turtle in the parking lot and she thought it would be a good idea to keep it in a small glass tank. Unfortunately, she isn't providing even the most basic care for it.. The water in the tank was too deep for the turtle to do anything but keep struggling to keep its head above water. The "basking' rock was below water, so even that provided no relief. The tank was so narrow the turtle couldn't even swim. The manager blamed everyone and everything except herself - first claiming the water level was adjusted automatically. - which it was not; then resorted to blaming the too-high water level in the tank on motel guests who "pour water in the tank." Put the turtle back in its natural environment!

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us.

"Would stay again"

5
Barbara T, Harwich, United States 08/05/2019

Never heard of this hotel and was looking for a place that was clean inside my room and around the property. I have a small dog and many motels that allow pets are not up to my standards and this one was!

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"Great location"

4
User 07/05/2019

Rooms are nice and clean, bathrooms are clean,breakfast is presented nicely, good quality food, staff is very friendly. Location is right off I95. Ask for a room on first floor, easy to access your car.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us at our SureStay hotel. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"Great pet friendly hotel"

5
suebW1553YI, Syracuse, New York 03/05/2019

We had a great night sleep. We pulled in around 9 p with out little dog and they found space for us, thankfully. The room was roomy:) and quiet. The decor was lovely. I am so glad we lucked into finding this hotel on our trip to Florida. The bed was comfy, plenty of towels and the breakfast was good. Waffles, sausage gravy and biscuits and bagels. Coffee, juice and fruit was also available. The place was packed and even the guests we're friendly.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us at our SureStay hotel. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"The noisiest building with the thinness walls! I could hear guests talking in rooms on both sides of mine."

1
mhleufray, Outer Banks, North Carolina 29/04/2019

From inside my room, I could feel the vibrations of people walking in the hallway, doors slamming, even toilets flushing in other rooms! It sounded as if there were 4-6 people partying in the room next to me until 3am.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On the behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"False advertised room"

2
User 22/04/2019

Made reservation for a King Room with sofa bed. We got there the sofa was just a small seat not a sofa bed like advertised i asked about it they said its a sofa but if u curl up and lay on it it will be a bed. I got the bill and it even says sofa bed on the final invoice but its not. Dont pay extra for this room just get regular room at regular price if you need to stay here, i ended up leaving and going next store to hampton inn for the rest of my stay in manning.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us at our SureStay hotel. I do apologize about the misunderstanding. You made your reservations with booking.com for a SNSK its a suite non smoking king. We don't change the type of room you requested. Once again I do apologize about the misunderstanding.

"Excellent value and SUPER clean!"

5
VisitorfromMaryland, Maryland 19/04/2019

We were so pleased with the cleanliness of the room, the comfort of the bed and the amenities in the room. We will definitely go back. This is very close to the exit ramp from 95. Dana at the front desk was so helpful and answered all our questions. We strongly recommend

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"Great Stop"

5
User 19/04/2019

Exit 119 off of route 95 holds a hidden value. This little gem was inexpensive, offered breakfast, had convenient parking, wifi and an incredible jacuzzi suite to soak out the weariness of travel. Mariachi Tex Mex was right around the corner offering an inexpensive, delicious dinner. Quite the unexpected find.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you choosing to stay with us. Were pleased to see that you enjoyed your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you for the kind comments.

"Very Cold 1 night stopover"

4
Lovelylady036, Connecticut 10/04/2019

When you get off 95N turn right the Hotel in on the left behind Sonny's restaurant. Two story hotel.Room was very clean. Bed comfortable, pillows soft, kinda flat. Breakfast was good, the usual and coffee decent. Quick off and on to get back to 95.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us, were pleased to see that you enjoyed your stay with us. If you are ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"Great place!"

5
Badge958, Newport News, Virginia 10/04/2019

Great place: clean, nice people, up to date tech, well maintained! Absolutely everything worked. Lots of power connections, usb and AC. Great beds with nice gooseneck lamps. Excellent TV reception and channels.

"Hidden treasure"

5
mickey01Ny, NY 07/04/2019

This place is very homey. Staff are very friendly and helpful. Nice to park your car right by the room to unload luggage. Was great for my dogs. Stop here every year on my way home from Florida. It was a real find for us. Easy on and off 95.

"Great Little Place to Stay"

5
Garvp175, Bethesda, Maryland 06/04/2019

This is easy right off I-95. Tucked away from the freeway. Nice and quiet. Very nice staff. Clean rooms and well priced. Good Mexican restaurant close by too. Can't go wrong here. Good breakfast offerings too. I like the water pressure too.

Denny P, Front Office Manager at SureStay Hotel by Best Western Manning, responded to this review
So very happy you enjoyed your time at our SureStay hotel of Manning.It means a lot when you take your time to let us know we are doing our job and our guests are pleased .We really look forward to seeing you again.

"First Time At a Sure Stay"

1
Triste037, Warwick, Rhode Island 05/04/2019

We stopped here on our trip from Florida to New England. It is a very nice motel. It has outdoor entrances which is fine with us. It was very quiet and there are several restaurant choices near the motel. It was a very nice room with everything we wanted. We found their breakfast selection was pretty standard. Front desk person was cheerful upon our check-In. We will stay at this facility again when we go back to Florida.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us, were pleased to see that you enjoyed your stay. If your ever back in the area, please don't hesitate to come stay with us again. Once again thank you.

"Nice hotel"

4
Lafauci1, Evans, Georgia 24/03/2019

I really enjoyed staying at this hotel. It had recently been renovated. I just have two small complaints breakfast is only served for 2 hours and the walls are very thin. Other than that it was a great value !

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay at our SureStay Hotel. Your feedback is very important to us. Our breakfast hours are from 6am until 9am. Sorry for the misunderstanding. Were pleased to see that you did enjoy your stay here with us. If you are ever back in the area, please don't hesitate to come stay with us again.

"What a nice surprise!"

5
User 27/02/2019

Thoroughly enjoyed our stay on our way down to Florida so I decided to stay on my way back up! We will always stay at SureStay Manning, SC from now on. Highly recommend this hotel to anyone passing through. Convenient to 95, super clean and safe, close to everything you need.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for completing the survey, Were happy to see that you enjoyed your stay with us, if your ever back in the area, please stop and stay with us again. Once again thank you.

"Clean and comfortable!"

4
cheminger99, Edgewater, Maryland 24/02/2019

Nice clean room and comfy bed! Had a small issue with the jacuzzi tub but it was a great room and we were tired from driving so it was nice to have a great place to lay your head down after a long day driving!!!

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for completing the survey, Were happy to see that you enjoyed your stay with us, if your ever back in the area, please stop and stay with us again.

"Clean room, good value."

4
hounds75, Western Pa. 12/02/2019

I was very pleased with the room. It appears to have been recently remodeled. The decor was newer, the shower/tub was new and clean. The bed was comfortable and the linens clean. There was a small microwave and fridge as well. The location was very convenient to the highway but not so close that you could hear the traffic. It is located near several restaurants and a WalMart is nearby. The breakfasts was included and was pretty barebones but it was a nice addition. The service was prompt and friendly. Good value for the price.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for completing the survey, Were happy to see that you enjoyed your stay with us, if your ever back in the area, please stop and stay with us again.

"Friendly, clean, quiet hotel just off the highway"

5
salbuild, New England 07/02/2019

Welcoming staff both at midnight when we arrived, as well as in the morning breakfast room and check out. All around great staff and wonderful stay!Beautifully renovated room, nicely quiet, away from the highway and road noise. We will definitely stay here again!

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay with us, Your feedback is very important to us. Were pleased to see that you enjoyed your stay with us. If you are ever back in the area, please don't hesitate to come stay with us again.

"Excellent value hotel. "

4
carlbM5435AP, Aurora, Ohio 05/01/2019

Had stayed at many Best Westerns before but never a SureStay. Found this property to be an excellent value with a great staff and comfortable, generously sized rooms. Would stay again here and would certainly try another location.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
SureStay by Best Western of Manning SC is so pleased that you enjoyed your stay. It means a lot to our staff to be recognized for their work and know that guests were happy. Please come by again when you travel I-9t through South Carolina.

"Very Nice"

5
User 01/01/2019

Right off I95 Two story motel, safe quiet Friendly Staff There is parking but depending on when you arrive you may need to park in the back Large room Microwave, coffee and refrigerator Modern lots of usb outlets Comfortable bed and sofa

"Great value!"

5
User 16/10/2018

The room rates are very reasonable and an adequate breakfast to start the day is included. This is an older hotel. The room furnishings, with the exception of the toilet and shower area, have been updated with modern lighting, newer flooring, and furnishings. The rooms are very clean. The toilet and shower area could use updating but they also very clean.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay at the SureStay in Manning, SC. Your feedback is very important to us. Thank your for the kind comments, were still doing things to improve our guests visits with us, If you are ever back in the area, please don't hesitate to come stay with us again.

"New to the BestWestern Family"

5
Garvp175, Bethesda, Maryland 14/10/2018

We normally stay a little further south on I-95, but decided to try Manning SC. This motel was delightful. Newly renovated in October of 2018, it was a great new place off I-95 for us to pull off the highway and have a restful night. Although the HBO channel did not connect, the tv was large and clear. The bed was comfortable and plenty of hot water for your shower. The only issue was the water did not taste very good. To chemical in its taste. Very much liked the newspaper at checkin! Thanks.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay at our SureStay hotel located in Manning, SC. Were pleased to see that you enjoyed your stay.If you are ever back in the area do not hesitate to come come with us again Once again thank you for the kind comments.

"A hidden gem"

5
smile29, Haddonfield, New Jersey 27/09/2018

We've stayed in many hotels along I-95 and this has to be one of the best. From the time we stepped into the lobby and saw Tuck the baby turtle and met the courteous lady behind the desk, and then the clean, comfortable room ending with a delicious breakfast, everything was perfect.

"COMFY BED & COLD AC"

4
Takemetoalaska, Cape Coral, Florida 02/08/2018

We stayed here instead of the hotels in the area because they accept pets and we have a small dog. I will say that it is VERY clean and the bed was seriously comfortable, which was surprising. We also enjoyed the super cold AC. I would stay here again. The breakfast looked a bit lacking, so we didn't partake in that.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for taking the time to do a guest review. We are pleased to see that you enjoyed your stay with us. We will be looking forward to seeing you again if you are ever in the area. Again, Thank you for staying at SureStay Hotel of Manning, SC!

"One of the worst hotel experiences ever!"

1
peterseremet, home 01/08/2018

We arrived on a Friday evening after a 9-hour drive to be told by the receptionist that we did not have a reservation. When we produced the reservation confirmation details that we had received from Best Western just the day before, she told us that it was not in her system--but they did have rooms available at a higher price than our comfirmation price. We asked to see the manager, who was extremely cold and arrogant--his response was that we had made the reservation through a "third party" (Best Western website) rather than directly with this hotel, and that he did not have to honor it even if in his system. When I told him that he was obliged to do so, and pointed to a sign on the wall saying that the hotel aims to make customers happy, he flew into a rage, said he was under no obligation to provide a room, ordered his receptionist not to give us a room, and stalked off. He did this in front of other customers in the lobby, all looking on incredulously. We wound up going to another hotel, upset and tired, and called Best Western Customer Care to report this incident. They confirmed that we did have a reservation, and that the hotel was obliged to honor it. The agent apologized profusely.

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for doing a guest review. We sincerely apologize for this situation and will look further into it.

"Wonderful litle motel/hotel!"

4
User 30/07/2018

In for an overnight. We requested a king on the ground floor and all she had left was a handicap room Since it was late in the day when I made reservation I'm sure that's why she offered it to us. The room was roomy, clean, well decorated and just behind the breakfast dining area Bed was very comfortable. We could hear the people next door talking but could not hear what they were saying, so I assume the insulation is inadequate. Not enough to keep us from getting a good nights sleep In the morning we could hear the women getting breakfast ready. We would stay again if ever in the area.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for taking time to complete our survey and choosing to stay with us. We are so pleased that your stay at Sure Stay of Manning, SC met and exceeded your expecttions. Your comfort is most important to us. I do apologize about the noise. Once again thank you.

"FL Road Trip"

5
User 30/06/2018

Stayed one night on drive to FL and highly recommend. We had two queen bed room for family of four (13 & 10 year olds). The room was clean and newly renovated with multiple USB points. Beds were comfortable. Breakfast buffet with mix of hot and cold items. Staff friendly. The building is set back from the road, so very quiet. Great value for the price. Would definitely stay again.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for the kind comments. Were pleased to see that you enjoyed your stay. If you are ever back in the area don't hesitate to come come with us again. Once again thank you for choosing to stay at our SureStay of Manning, SC.

"Awesome!"

5
User 29/06/2018

6/28/18 Traveling to FL w a small dog and found this hotel—what a fantastic find! Very clean, new fixtures, free hot breakfast, private entry to room, friendly staff. Would definitely stay here again!

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for taking your time to complete survey and choosing to stay at our SureStay of Manning SC. Your opinion is very important to us and helps us to improve our guest experience. We hope to see you again.

"Over night"

4
Bklyn21, pa 23/06/2018

Usually stop in santee sc but decided to try Manning. The hotel was very clean the staff were friendly and very helpful. Great price printed a coupon so price was even better. Breakfast had a lot of choices.i would recommend this hotel. Only thing the hotel should do is put some chairs around so when weather is nice you could sit outside . We did put the chairs in the room outside so did others but that was a pain. I could not rate service sleep etc web site wouldn't let me.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay at our SureStay in Manning, SC. Were very pleased to see that you enjoyed your stay with us. We do have a sitting area for guest outside at the front of the hotel, its fairly new. Im very sorry you didn't see it. Once again thank you for choosing to stay at our hotel.

"Wow"

4
User 13/06/2018

Ok, the only reason this is not five stars is because I have stayed at places like The Four Seasons and similar super high-end hotels. It doesn't quite equal that kind of experience, but the VALUE is definitely FIVE STARS. The entire facility is nicely renovated and well-kept. Small details that I tend to notice such as dented lamp shades or missing curtain hooks or dirt in the corners were ABSENT. This hotel is truly well-maintained, thoroughly refurbished and is a bargain for the price. The owners clearly have an eye for detail. I think my room was better than that found in an average Hampton, Hilton, or upscale traveler hotel. Certainly a BIG cut above what I usually find on the road when I need a pet-friendly place at 1 AM. The pet fee of 20 is higher than most, but my room had spotless new carpets. Most pet-friendly rooms have some sort of solid surface floor. My tired feet appreciated the rugs. The linens on the bed were clean and of superior quality. There were USB outlets EVERYWHERE, things were so modern. And the flat screen TV actually tuned to hi-def stations - I hate it when hotels have hi-def screens and old, low-def programming. Although it was originally an older hotel, it is TOTALLY brand-new looking - even the bathrooms had been completely gutted and are also much better than an average refurbished hotel. The breakfast was a hot and cold buffet, comparable to a Hampton breakfast (cereals, danishes, eggs, sausage, fresh oatmeal, etc.), along with a selection of juices and milk, but far less expensive. The coffee was actually good. The staff was friendly - even though you weren't supposed to leave the buffet with food, I was cheerfully allowed to bring a small dish of eggs for my dog to in which to hide his medicine and give him a treat for the long car ride ahead. The staff were also knowledgeable, and helpful, even though I arrived very late at night. Ever try to call a front desk after midnight to see if there are rooms? Unlike most experiences I have had doing that, here the phone was answered promptly and cheerfully. I also liked that the hotel was located far back from the road, as it made it easy to walk my dog, and was quiet. It also helped that the rooms were well-insulated from outside noise, so I had a good, undisturbed rest. I HIGHLY recommend this hotel to travelers, with or without pets. I will DEFINITELY return the next time I drive down I-95.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for choosing to stay at our SureStay property in Manning, SC. Also thank you for your kind comments. We strive to make sure your stay is as pleasant as possible. Were so glad that you noticed our improvements.We certenly hope to see you again.

"Wonderful ! "

5
Br0wnEyedGirl35, Deerfield Beach 01/06/2018

Great place , great deal. Re-done , rooms nicely decorated. Love the lighting in the mirror over the sink- going to order one like it for home. Comfortable bed , nice linens. Clean. Room also had small daybed/couch - nice touch. Will definitely stay again

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for staying with us and leaving feedback. Were very happy to see that enjoyed your stay.

"Great find"

5
User 29/05/2018

Wasn't expecting much at this price. The best room I've stayed in, At this price along 95. Traveling back and forth to Florida for 20 years. All newly remodeled room. Great bedding, comfy bed. USB outlets and plugs everywhere. Didn't have to search behind furniture to find a plug only to discover all the outlets were already had plugs in them, Very nice vanity and super new lighted mirror. Clean and newer tub with good shower. A very nice room. Sure to stay again on my next trip north from Fl.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for completing survey. We can learn many constructive things from our guests. Once again thank you for choosing to stay at our hotel and completing the survey.

"Great find for the price"

5
ColeenRN, Jacksonvile, FL 22/05/2018

My husband and I stopped here for one night. It is an older hotel but it was clean, the staff was friendly, bed was pretty comfortable other than the pillows, and breakfast selection was decent. We would definitely stay here again if in the area, especially for the price.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for your comments and choosing to stay at our hotel. We hope to see you again.

"Clean, comfortable place to stay"

5
OttawaBrit, Ottawa, Canada 07/05/2018

We stayed here the night of April 4th, on our way back to Canada from Florida. It was immaculately clean, the bed was very comfortable and we enjoyed our stay. The coffee machine has individual sterile packs of coffee which also double up as the tray that goes into the machine. A very nice feature, since there are no bacteria from previous usages! Breakfast in the morning was good.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for your positive review of Sure Stay of Manning, SC. We enjoy our custoemr comments and we hope to see you again

"This sppearsa to be an old Howard Johnson's renovated."

3
Ann T, Rockland, Maine 01/05/2018

This motel , although older, had been upgraded with great IT outlets. It was very clean and great beds, There were a lot of fast foods places handy, but we could not find a nice restaurant. The breakfast was adequate but rather difficult to find your way around, many of us could not find napkins and other things that would have made it a better experience.

"A Best Western Surprise!"

5
mjs530, Warminster, Pennsylvania 30/04/2018

Found this hidden gem through a referral from an already fully booked Best Western nearby. It was refreshing to stay at a smaller location, but still have all the ammendities. Front Desk staff was so friendly, pleasant & helpful. Couldn't of ask for a nicer room & felt safe there. Large parking spaces & breakfast buffet included. The price was very affordable & I will return again.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
We are so pleased that you foud our Manning, SC SureStay. and that you so enjoyed your visit. Our guests are very important to us and the fact that you took your time to write a note sure means a lot to us Thank you for staying with us and we hope to see you again.

"Great find"

5
User 22/04/2018

We hit bad weather traveling down I-95 and stopped in Manning SC for the night. We lucked out and found a room at the Sure Stay by Best Western. Being unfamiliar with the name, our expectations weren't very high but to our suprise our stay was great! The desk clerk, Oprah, was a rock star and made us feel right at home. She even gave us tips on where to go for dinner and directions to the nearest Walmart for forgetten items. Room was nice and clean and the price was unbeatable.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
So pleased you enjoyed your visit at our SureStay in Manning SC. We strive to make our customers happy and Oprah is an invaluable employee for sure

"Sure you may stay @SureStay"

5
intensivist, Orlando, Florida 20/04/2018

Brand new or fully renovated place. Everything we need for a short stay was there. Friendly personnel. Breakfast was included, but available only for early birds. Nothing to complain about, however pillows were really uncomfortable for us, as we prefer “fluffy unicorns” to sleep on.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
I love it fluffy unicorns! I think that would be my choice too. So glad you enjoyed your stay with us at Sure Stay of Manning, SC. we hope to see you again

"April 14/15"

4
Don M, Trenton 20/04/2018

We hadn't tried this chain before but as it was BW affiliated we decided to give it a try. We were pleasantly surprised. The location I\\s great, just off I 95. The breakfast was very good with an attendant there most of the time being engaged with guests and keeping the breakfast area stocked. The lighting in the room was quite hi-tech and effective. Room amenities were very good. The tub was quite slippery and no additional tub mat was there. The area around the door knob/locks needed a good scrubbing. Also, there appears to have been an outdoor pool area, at one time, but the pool has been filled in and no longer there. Would stay here again if in the area.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for your very positive review. Sure Stay of Manning is indeed part of Best Western new chain. So we are very pleased that you found our hotel and enjoyed your stay

"First Class Hotel"

4
04doctored14, Clifton Park, New York 04/04/2018

Highly recommended--pet friendly, beautiful suite. May need to book in advance as there are only 45 rooms. Only negatives--lack of any type of light fixture over sink which made shaving impossible. Also, on reservation form 2 days in advance, requested ground floor room due to need to walk the dog--front desk denied receiving this info and we were given 2nd floor suite.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for your kind comments and we are glad you enjoyed your stay. Your reservation requested a suite,suites are located on the second floor. So that may help to explain the issue of why your were given second floor room. Please feel free to call hotel first to make your reservation so we can accommodate your request.

"Wonderful!"

5
cassienora98, New York City, New York 23/03/2018

Very clean, we got a suite with 1 king bed to stay in on our drive down to Florida from New York. Reasonably priced and plenty of places to eat around! Room service knocked on our doors in the morning and brought fresh towels and more shampoos because there was more of us than usual in a 1 bedroom. Only stayed for a Night but they were very accommodating and sweet! Quiet room, with a TV, mini fridge, microwave, king bed and pull out couch! Bathroom was huge with beautiful lighting and very clean. We didn't drink any coffee but it was there to make along with shampoos, soaps, and a shower cap! We would definitely come back!

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
So very pleased that we are doing our jobs well. Our first priority is to make our guests comfortable, safe and happy. Look forward to seeing you again

"Newly remodeled"

4
LydNH, New Hope, Pa 08/03/2018

I booked this hotel because it was associated with Best Western. The person checking us in was very friendly. It is a pet friendly hotel and since I am allergic to dogs I asked not to be next to a room with an animal. Our room and bathroom was newly remodeled and had very good lighting. We went out to dinner and upon our return two doors away from our room was a barking dog by the window. The owners were probably out to dinner too and didn't realize that their dog would continually bark. Otherwise our stay was fine. Breakfast in the morning was good and as I said before the personnel was friendly and accommodating.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thanks for reviewing our motel. We are a pet friendly facility as you noted, but we certainly do not want our guests disturbed, so we do apologize for your inconvenience. Hope to see you again.

"Very Disappointing"

1
dnagle, Westfield, Massachusetts 05/03/2018

I had made reservations on January 1st letting them know that I needed a first floor room. Our dog cannot walk up the stairs. We arrived in February and were told that they didn't have ANY rooms on the first floor. I was very upset and had to contact Travelocity, the agency I booked through. The women that worked for Travelocity did make arrangements for us to get a first floor room. In other words, we were lied to by the hostess for Best Western. The room that she gave us was very disappointing. My husband had to tinker with the lock to get it to work, the furniture was old and damaged and there was a cigarette burn on the drapes. We did put up with it for one night but won't go there again. I was told the manager wasn't there when I know that he was. Can one really believe what they have to say?

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
Dear Ms. Nagle, We sincerley apologize for any trouble you experienced. I notice by your reservation that you were in a handicapped room, and the only rooms of that nature are on the first floor, so as well over a month has passed I am unable to thoroughly investigate exactly what occured. Regardless you were not happy, and for that we do apologize. Renovations are almost complete at our property and we hope you will give us another try.

"Great overnight stop enroute to Florida"

4
DebbieW112, greenfield township pa 03/03/2018

We arrived later than we expected. Front desk clerk was wonderful. It was nice to be able to park in front of room since we were traveling with our Boston Terrier. Room appeared to be recently remodeled. They thought of everything for travelers convenience. Lots of plugs to charge your electronics. Night light. Comfy bed. Quiet location. Very happy with this hotel.

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
We are so pleased that you chose our Sure Stay by Best Western. Customer service is our first priority and we hope you will come again

"Excellent"

5
RonRonLondon, London 21/02/2018

We thought we would try this hotel and so pleased we did. Excellent rooms, clean and modern. The breakfast consisted of scrambled eggs and bacon and the normal other bits and pieces, cereal, porridge, waffles egg. Staff very nice and helpful. They have a washing machine and a dryer 1.25 each which is excellent for travellers. Would thoroughly recommend it.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for your kind review. It is our objective to make our guests happy and hope to see you again

"Worth a visit"

4
Ed M, Amityville, New York 15/02/2018

We have stayed a few times in Manning on our drive from NY to FL. We stayed here when this was a Howard Johnson. They have greatly improved the place and made some nice renovations. Nice bed, bathroom,TV, fridge and microwave. Good, bright, clean breakfast room. All around good deal.

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
So very glad you enjoyed your stay. We strive to make sure our guests enjoy their stay. Your business and your comments are very important to us. Thank You

"Nice Budget Friendly Place to Stay"

4
JosephCDarnallJr, Hollywood, Maryland 30/01/2018

Very Nice Budget Friendly place to stay. Close to I-95, Restaurants and gas stations are nearby, Room was a nice size and nicely decorated.good condition all things worked and Clean.the morning Breakfast wasgood.

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
Good Morning Mr. Darnall, Customer reviews really help us to improve our service for customers so we appreciate your comments. Taking the time to write that you enjoyed stay, means hard work pays off

"Many POSITIVE things about this HOTEL"

4
Keith Y, Mishawaka 30/01/2018

I am glad I stayed at this Hotel BEFORE I read some of these reviews, as I did NOT find it as BAD as the reviews indicated. If you want to know about a Hotel's policies, READ the current profile of the OWNING CHAIN, (Best Western) before making a reservation. You can not arrive anywhere without knowing the policies and expect them to BEND to suit you. Do YOUR HOMEWORK. IF you want a brand new Luxury Hotel, then you need to go to a Cambria, or Crown Plaza. I found the building and grounds to be very clean and well groomed. The room was clean, and what you would expect from a small Best Western. The breakfast area was small, but Clean and the food was good. Being back off the roadway, it was quiet and easy to get a night's sleep without a lot of truck and traffic noise. Beds were very comfortable. THE ONLY negative I have is that at the END of the driveway their SURE STAY sign is VERY LOW and blocks your view to the left as you attempt to pull out onto the HIGHWAY. You have to almost pull into the roadway to SEE to the left. IT IS A HAZARDOUS situation and should be corrected immediately before someone is SERIOUSLY injured. The sign could easily be raised 8-10 feet so that you could see UNDER it, and it would NOT deter anyone from seeing the sign from the roadway.

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
Dear Keith, Thanks for contacting Trip Advisor concerning your stay at our hotel. We appreciate your comments and the suggestion you and I discussed when you were chcking out. I informed the owner and he is looking into it.

""AVOID THIS PLACE!!! Hostile Management!!""

1
User 29/12/2017

I paid in advance for a room and when my wife and daughter arrived, they were informed that the pet fee was now $20 instead of $15. They plead the case with the manager for a few minutes because they did not have an extra $5. After they were unsuccessful, they went back to the car to try to dig up the extra $5. When they did, the manager refused them a room! He was hostile, threatening and demeaning toward these two women, and they felt in danger. Please do yourself a favor and stay elsewhere.

"Last minute stop...ok but wouldn't return"

3
sadler8613, Kiawah Island, South Carolina 24/12/2017

Motel is an older building that has been generally updated, but is not modern. They accept pets for a 20 dollar fee. Grounds are ok and clean. Beds are not very comfortable and there are minimal blankets for a cool evening. The price we paid was too high , should have used trip advisor. I used Best Western and it was 89. Trip advisor had a special at 63!!! Hotel wouldn't honor that after I requested a change. The place is ok but there are better places in town for the same or less money.

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for your comments. Usually a good idea to check prices before booking rooms. Then you can be sure of getting best price.

"Very Average Hotel"

3
kay4425, Harrisonburg, Virginia 11/12/2017

After reading some of the reviews I expected this hotel to be better than 'average'. Furniture fairly worn looking. There was something that looked like straw around the base of the toilet - I didn't feel like investigating further to see what it was. Probably our biggest complaint was the thin walls. The man in the room next to us had whooping cough or something. He coughed a lot and it sounded like he was in our room. Also we heard lots of other thumps and bangs coming from other units and up on second floor. My husband said probably this is a fairly old building, built with wood framing instead of concrete block walls, which would have been better insulation and muffled the sounds. We stayed in the Baymont previously, would go back to the Baymont if in the area.

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
I am sorry you had an unpleasant experience. While you were here we were in the process of getting all new furniture, so hopefully you will check us out again

"Very nice!"

5
flyingsteelman, Okeechobee 07/12/2017

Easy check in, coupon accepted.Room was very clean.Beds and pillows were great, nice free breakfast, fair price, updated tv, no bugs. Cookout Restaurant accross the street. Shoneys, Wendys.nearby What more could one want?

Denny P, Manager at SureStay Hotel by Best Western Manning, responded to this review
Thanks so much for reviewing our property. Your comments and suggestions help us to improve our service.

"Very Nice"

4
Nancy V, Palm Beach, Florida 28/11/2017

Great place, clean and easy access to 95. Looks like a southern home, great first impression. There is a mini refrigerator, microwave and coffee pot and coffee and tea in the room, however there is a great free breakfast and you can get those items there. There is cereal, homemade waffles, bagels, English muffins, fruit and lots more. You will not go away hungry. Bed comfy. Staff very friendly, will recommend.

"Pleasantly Surprised"

5
mtucker4916, Greensboro, North Carolina 28/11/2017

I have stayed at several of the hotels in Manning over the past year- I was pleasantly surprised with the Sure Stay Hotel. Denny and Harry are doing a wonderful job with this place. Abbie (CSR) was extremely friendly/knowledgeable upon check-in. Once arriving to the room-it was an added bonus to see the total mattress encasement. Since I worked many years in the hotel industry- I know what I need to do upon checking in to a hotel room :) The carpet was clean, good water pressure in the shower, bedding was clean, linen was clean and the right amount of towels, no problems with the WiFi, TV had a nice picture. You guys have done an excellent job with this hotel. Keep up the great work!!!!

"right off I-95"

5
John C, Sewell 05/10/2017

I travel up and down I-95 many times a year. I saw the advertisement for $59.00 per night and pulled in. The hotel was clean well taken care of , fresh and from my perspective one of the nicer affordable places to stay. Although, not a brand new building you could tell the care and many noticeable upgrades and amenities that other hotel do not have. Give it a try!

Denny P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you so much for taking your time to comment on our property. We have rrecently become a Sure Stay Hotel by Best Western. Please keep that in mind if you come our way again. We would love to see you

"Trip 2017"

4
E3244RMfredericd, New York City, New York 03/10/2017

Nice older property, set back from the main road. Clean rooms. Food places within walking distance

"Great value with clean remodeled rooms"

4
Allan O, Punta Gorda, Florida 25/09/2017

Stay here frequently. Rooms are very clean with very comfortable, new beds. Big TV with cable and free fast WiFi. Friendly staff and decent breakfast. Only issue is walls so thin you can almost see through them. Hear every word next door. Pet friendly (fee). Good value

Harry P, General Manager at SureStay Hotel by Best Western Manning, responded to this review
Thank you for your comments. We always like to hear from our guests

"Wonderful night!"

4
DEBORAH H, WILMINGTON 14/09/2017

We were pleasantly surprised with our visit to this motel. It was clean, comfortable and our room appeared newly remodeled. The front desk personal was friendly and very helpful. After arriving in our room, we were phoned within 10 minutes by the front desk to see if everything was to our satisfaction. That's what I call great customer service! The bed was comfortable, the bathroom clean and the shower had good pressure. It was a wonderful stay and we will be back!

"Thanks for looking after the field trialers !"

5
Hanker111, Summerville, South Carolina 12/09/2017

Great as always. I had to line up rooms for 8 out of town folks, and even with the hurricane bearing down , everything went smoothly.

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