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Best Western Hotel Laramie Inn & Suites, Laramie

4.0/5  - basé sur 517 notations.
1767 N Banner Road, 82072-6794, Laramie, United States - See map
Best Western Laramie Inn & Suites - Exterior The Best Western Laramie Inn & Suites is ideally located in the center of Laramie. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Division one athletics at the University of Wyoming, including basketball and football, attract sports fans to our Laramie hotel from around the country. Our Laramie hotel is close to a variety of dining options, such as Italian at Luciano's, Mexican at Corona Village and Thai at Anong's. Favorite chain restaurants like Applebee's are just six miles away. Guests enjoy the eclectic dining in the area with 20 locally owned restaurants, bars and coffee shops, such as Coal Creek Coffee, the New Mandarin, Jeffries Pizza, and delicious vegetarian cuisine at Sweet Melissa's. Guests are only three miles from historic downtown Laramie and minutes from the Historic Territorial Prison, Ivinson Mansion and art museums. Hunting and rock climbing are favorite activities at nearby Vedauwoo National Park. If you'd prefer to get away from it all while still being close to cities and national attractions, our Laramie hotel is only 180 miles from Denver, 90 miles from Saratoga Hot Springs and 70 miles from Fort Collins, and the Yellowstone National Park is 300 miles away. An 18-hole golf course is only five minutes away from our Laramie hotel. Favorite summer activities include rafting, kayaking, hiking and fishing, while the winters are reserved for snow shoeing and snowmobiling. The local Rec center features multiple pools, whirlpools and a fitness center. Oil industry workers call our Laramie hotel their home away from home while traveling on business. We're also proud to host pipeline workers and wind farm workers. Employees of the National Armory, WYO Tech Automotive, truck drivers and UPS drivers are also regular guests. We're a short drive from Meadow Bow National Forest and the Cheyenne Frontier Days. Surrounded by mountains and forests, natural beauty is in abundance with regular sightings of deer, antelope, birds and foxes. Book your room that's nestled in the mountain range at Best Western Laramie Inn & Suites for a real getaway! King and double queen suites are large rooms no separate living area. Sofas are not sleeper sofas. Enjoy your stay. Limited pet-friendly rooms available, first floor only, please contact the hotel for booking, subject to availability. Maximum 2 authorized pets are allowed $20/night. King & Double Queen Suites are large rooms no separate living area.

Best Western

Hotel Laramie Inn & Suites

LABEL_ITINERAIRE

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Hotel advantages

  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
based on 517 guest reviews
NOTE ISSUED
Excellent
222
Very Good
170
Average
72
Poor
28
Terrible
25
REFER TO NOTICE
Business Business
75
Couples Couples
158
Family Family
185
Friends getaway Friends getaway
20
Solo travel Solo travel
59
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Sporting event"

4
02/11/2018

We were in town for a sporting event. The hotel is clean and convenient to get to. The staff was friendly however there was a language barrier with the housekeeping staff but they were friendly and helpful. We would happily stay here again. The only criticism is the massive fluctuations in rates. Thursday's price was 89.99 to Friday's price of $152. They were still cheaper than many of the other nice hotels in town.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for taking the time to leave a review. We're glad to hear that you had a positive experience with the location and cleanliness of the hotel. I can completely understand frustrations with the variability of rates during events (and have encountered that same frustration myself when traveling). While I realize it doesn't get rid of that frustration, I can say that we always ensure that our price is competitive with other hotels of a similar quality level in the area. If there's anything else we can do to make future stays even better, don't hesitate to let us know.

"A Pleasant Stay"

5
27/10/2018

We enjoyed our stay very much. When we encountered a wet carpet in our room because of it having been cleaned earlier in the day the front desk was more than happy to assist us in changing rooms. They even upgraded us. We were able to test out the new mattresses and they were extremely comfortable. Enjoyed the cleanliness and the breakfast as well.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for taking the time to leave a second review! We're glad to hear you had a positive experience during your time with us and that the staff was able to help you address the issue you encountered. And we're very glad you like our new mattresses! If there's anything else we can do to make your future stays even better, don't hesitate to let us know.

"Nice Room and Comfortable Bed"

4
27/10/2018

After checking out the reviews for the hotels in Laramie we decided on the Best Western. It is a newer hotel right off I-80 on the north side of Laramie. The bed was very comfortable....the room was quiet. The breakfast was good as in most Best Western hotels. Just across the street is the Loves gas station making it convenient to gas up and hit the road the next morning.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you very much for taking the time to leave a review. We're glad to hear that you found the hotel comfortable and quiet, and that you enjoyed the breakfast. If there's anything we can do to make future stays even better, don't hesitate to let us know.

"A Pleasant Stay"

1
25/10/2018

We enjoyed our stay very much. When we encountered a wet carpet in our room because of having it cleaned earlier in the day the front desk was more than happy to assist us in changing rooms. They even upgraded us. We were able to test out the new mattresses and they were extremely comfortable. Enjoyed the cleanliness and the breakfast as well.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for taking the time to leave a review. We're glad you enjoyed your stay. I am a little confused, though. We got another review response to a survey we sent you and you gave a 10 out of 10. Here, though, while you list positive elements of your stay, it looks like you've left a 1 out of 5 rating. Was this intentional?

"Working in Laramie"

5
22/10/2018

Very nice property. Nice comfortable rooms equipped for working on the road. Good staff and very good breakfast to start the day! Also nicely situated for visiting historic downtown Laramie and working at the University of Wyoming.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for taking the time to leave a review. We're glad to hear you had a positive experience with your stay, and specifically enjoyed the breakfast and the attentiveness of staff. If there's anything we can do to make your future stays even better, please do let us know.

"Very Nice Room"

5
18/10/2018

It was a good size, clean room. The staff was pleasant and accommodating. It was easy access to highway exit and gas stations. The TV remote allowed closed captioning which is a plus for us, so we will return on future trips.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for taking the time leave a review. We're very glad you had a positive experience with our staff, location, and amenities. If there's anything else we can do to make future stays even better, don't hesitate to let us know.

"EZ Off and On to Highway 80 with a 24 foot trailer"

4
14/10/2018

Pretty typical Best Western experience, Pet friendly, Parking across the street for big trailer. Safeway deli a few blocks away (drive - not walk) We had Thai food delivered on our east bound trip. Fuel across the street. Really convenient for us traveling with a large dog. Lots of area for dog to choose "the right spot". Quiet AC

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you very much for taking the time to leave a review. We're glad to hear that the location and pet-friendly nature of our hotel were valuable for you during your stay. If there's anything we can do to make future stays even better, please do let us know.

"Smooth sailing all the way!"

5
11/10/2018

Awesome! Everything was perfect as we've come to expect at Best Western. They are our preferred lodging choice. Clean rooms, comfortable beds, pleasant staff & a hot buffet breakfast. Best bang for your buck every time!

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you very much for taking the time to leave a review, and for coming back to Best Western during your journeys! We're glad to hear you've had positive experiences with the comfort, staff, and breakfast. If there's anything we can do to make your future stays even better, please do let us know.

"Clean, Comfortable, and Friendly"

5
30/09/2018

I stayed here for one night after a few nights at a smaller hotel outside of town. At the other hotel, the room temperature was always off, the bed was terrible, and there was a ton of noise. Cleanliness and room amenities were ok, but not great. Then I arrived at this Best Western for my last night in Wyoming. The staff was very friendly and professional and accommodated a special request I had with no fuss. The room was large and very clean, and had a refrigerator and microwave, which was unnecessary for this stay but which would have made a huge difference at the prior hotel. The first thing I did was set the thermostat to a temperature I wanted and take a nice nap in the comfortable bed. It was very needed after the poor sleep at the other place. Later on, the staff gave me some good advice re local restaurants, which saved me a lot of time. I noticed a wall of toiletries and other travel-related items for sale in the hotel's lobby. Very traveler oriented. In short, I'm thankful that this hotel is the way it is. It allowed me to refresh myself and relax after the prior bad hotel.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for taking the time to leave a review. We're sorry to hear that some of your other hotel experiences have been less than awesome, but glad we were able to provide a comfortable and friendly place for you to recover from those experiences. Our staff loves to help people explore the area, and I'm glad they were able to direct you to a good place to eat. If there's anything we can do to make future stays even better, please do let us know.

"Bed comfy, room ok, bathroom needs a refurbishment."

3
30/09/2018

We stayed here because there was no place closer to the University. It wasn't bad. A little outdated, but bed was very comfortable! There was some improvement necessary in the bathroom, looks like just a bit of water damage, but it was clean. The staff was very friendly and the hotel was quiet. Would stay here again if needed to.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for taking the time to leave a review. We're glad to hear the stay was comfortable and quiet. We are sorry to hear about the issues you had with the bathroom, and will take a look at the room you stayed in to ensure that it's up to our quality standards. If there's anything else we can d to improve your future stays, please do let us know.

"Acceptable but not up to BW standards"

3
27/09/2018

I won't rant about the deficiencies (there are understandably several in a building of this age). The hotel is conveniently located just off the Interstate without being overly noisy. The property is a dated three-story structure that has not been updated to BW-modern. When you stay here, just put on your WayBack Hat and you may be able to tolerate the strong chlorine odor that permeates the 1st floor hallway. Worst ding: the breakfast was inferior to all other BW's we've frequented on our western jaunt. But that's not a full deal-closer if what you're looking for is a quiet, comfortable bed for the night.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for taking the time to leave a review. We are very sorry to hear that we did not meet your expectations. I will look into the specifics you noted (such as the chlorine smell). As for other categories, like breakfast, we always strive to have a variety of quality food options. If there are specifics that weren't up to par for you, please do let me know so I can weigh those concerns as we consider future updates.

"Second night of 2018 USA road trip"

5
26/09/2018

Laramie is a funny kind of place...Its a friendly town, but you get the feeling there is not a lot going on there.You feel sort of out of wherever anything is happening. This motel was clean, friendly staff on desk, all amenities were there wifi,coffe, making machine ,ice machine etc .Would recommend this place for a comfortable stop over

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thanks for taking the time to leave a review. We're glad to hear that you appreciated the staff and amenities. It's definitely true that Laramie has a very different energy when an event brings people here. Hopefully you can enjoy it both in the quiet and chaos! If there's anything we can do to make your future stays better, just let us know.

"Great Stay!!"

5
22/09/2018

My husband and I stayed at this property last night. Ken at the front desk was friendly. The check in process was fast and efficient. The bed was super comfy, and the room was clean and quiet. We rested well! We used the pool and hot tub area and enjoyed our swim. The common areas of the hotel were clean and well kept. The breakfast was great, lots to choose from, eggs, sausage, cereal, waffles, pastries, fresh fruit, yogurt, they even offered soy milk. I was impressed with this property and definitely would return.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for taking the time leave a review. We're glad to hear you had a positive experience during your stay! We work hard to make sure that our breakfast, pool, and cleanliness exceed expectations, so we're glad to hear that you were impressed by those qualities. If there's anything we can do to make your future stays even better, don't hesitate to let us know.

"Very nice. "

5
20/09/2018

The price was a bit more than I would like to pay but we had a 2 king suite with hide-a-bed and it is Laramie after all. The entire property was immaculate, Willy Whiteglove would be very hard-pressed to find any detail out of order. We enjoyed comfortable beds, the clean pool and hot tub - which was hot (a nice surprise). Top Notch breakfast. The gal that checked us in was just super, even suggesting we park our motorcycles under the veranda as a storm was brewing up. She's what pushed my vote to five stars.

"Back in Laramie Again"

4
16/09/2018

We've been stopping in Laramie on cross-country tours for many years now, and we've always had a good experience at the Best Western. The rooms are large and comfortable, the staff are knowledgeable and friendly, and always willing to help make your stay more enjoyable. Breakfast is excellent. We've never used the indoor pool, but it looks stisfactory.

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for taking the time to leave a review! We're glad to hear you've had positive experiences during your stays with us over the years. If there's anything we can do to make your future stays even better, please do let us know.

"Fantastic Best Western and Highly Recommend!"

5
27/08/2018

Fantastic experience at the Laramie Best Western. The check-in was amazing. The young lady was so helpful with information about Laramie and invited us to park our bikes near the front door. Our room was very clean, quiet, and comfortable. There is also a great complementary breakfast with a lot of choices. Thanks to the team at the Laramie Best Western. Very biker friendly too! When I am through Laramie again, I will look no further and return to your hotel!

RobertY1465, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for taking the time to leave a review. We're very glad to hear about your positive experience during check-in. If there's anything we can do to make your next stay even better, don't hesitate to let us know!

"Vacation visiting family"

5
02/08/2018

We have been travelling over 25 years to visit family in KY, IN, IL, and NY. We have always stayed at a Best Western. We have found the hotels clean, nice large rooms with comfortable beds, variety breakfast foods

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for taking the time to leave a review. We're so glad to hear that we've been able to provide comfortable accommodations for you during these years of travel. If there's anything we can do to make your future stays even better, don't hesitate to let us know.

"Comfortable stop for travelers"

5
27/07/2018

We have stayed here a few times in the last 8 years and the staff has never disappointed us. They are always friendly and helpful. the rooms are comfortable and the breakfast enough to get you back on the road..

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for taking the time to leave a review -- and for returning here for 8 years! If there's anything else we can do to make your future stays even better, don't hesitate to let us know.

"great place"

5
21/07/2018

great place - great help - i always travel with my dogs, i always have extra sheets for the beds, couches, chairs. the cleaning staff took my sheet from the bed. i went to the front desk and let them know - well they gave me another one to use. When i checked out they had found mine and returned it. The only dislike about the hotel is the towels, too thin.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thanks for taking the time to leave a review. We're thrilled to hear you had a positive experience. I heard all about the sheet situation, and we're so sorry that our housekeeping staff mistook your sheet for one of ours! We'er glad it was resolved to your satisfaction. As for the towels, we're sorry to hear that you didn't find them ideal. However, we are updating all of our towels and linens in line for 2019, so hopefully during your next stay you'll find something that works better for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Good overnight stop"

4
07/07/2018

Clean comfortable beds, a bit unfriendly wifi system, breakfast was ok , several items 'rsn out' and the breakfast room was small and we had to wait for a table at 8am Air-condition fine and NOT noisy as we have in other motels on route

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for taking the time to leave a review. We're sorry to hear that you had trouble with the Wi-Fi; we are actually in the process of printing up a set of help cards for the Wi-Fi and the remote controls. If you have any specific feedback on what would have been positive for you in the breakfast room, please do let us know.

"Always a good stay"

5
01/06/2018

On our annual road trip from Reno to Winnetoon, NE, we always stay in Laramie, WY. We again stayed at the Best Western Hotel in Laramie just off of I-80. As usual, it is well maintained and very clean which is my #1 concern. Typical room that was very comfortable, breakfast is included, and a nice pool/hot tub that was being enjoyed by a family. We will definitely stay here again next year. You can't go wrong with most Best Westerns.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you very much for taking the time to leave a review. We're thrilled to hear your experience was a positive one. If there's anything we can do to make your next trip through Laramie even better, don't hesitate to let us know.

"Good Place After A Long day on thr Road!"

5
20/05/2018

After driving over a thousand miles the first day of our 6,000 plus trip west. This was a very welcome Oasis. Laramie is usually a very windy place! Not this visit though. So calm and beautiful! The Hotel is very nice inside and out. No nearby restaurants. Just a five to 10 minute drive away. One fast food place at the Truck Stop across the street. More being built close by. The room was great. Very roomy and decorated nicely. Beds comfy, maybe a little hard for some. Bathroom very clean as well as the whole room. If anything negative it would be the toilet. Way to low for many people. A common problem at many hotels/motels. Breakfast was very good with nice choices of food (Waffles, eggs, biscuits &Gravy- my fave, and more). The evening staff was very friendly and helpful. Recommended the best place to eat (The Library). The morning man wasn't friendly at all! Highly recommend this place!

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thanks for taking the time to leave a review! We're glad to hear that you had a good experience with the comfort and cleanliness of the hotel -- and that the wind cooperated with your visit to Laramie. Sorry to hear that you didn't find the morning staff friendly; I will bring that up with the person in question. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Rude Manager not enough staff"

2
17/05/2018

There was never enough non owner staff to do work. Breakfast girl (poor girl) was not properly trained to operate coffee machines and food was of poor quality ( Not girls fault. Owner was saving pennies) and she had to minister the front desk at the same time as she was only non owner staff on hand.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
I believe I already responded to you by email, but just in case: You are spot on that the girl running breakfast that day did not have the support needed. We'd hired someone else the week prior to replace staff who left after the school year. That new staff did not meet expectations, and when they were informed of that, they chose not to show up the next day. The girl you are referring to -- Taylee -- was willing to come in last minute and cover the role. We're incredibly grateful to her for being willing to do so, and are very sorry for the negative impact the whole situation had on your stay. As for the poor quality food, could you give me some specifics on what you found wasn't up to your expectations? We're always trying to improve the guest experience, and details on what you felt fell short would be very useful.

"Was disappointed"

3
16/05/2018

The tv wasn't working in my room. The desk clerk promptly moved me to a different room but later in the new room I discovered the toilet wasn't working as it should. Paint was peeling on wall above the shower . The air conditioning was typical for a hotel, to noisey to leave on. Over all I was disappointed .

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
I'm so sorry to hear that your stay wasn't up to your expectations. If you're willing to provide me with either the room number you stayed in or your full name so I can find that myself, it would be very helpful in addressing the issues you mentioned with the toilet and the paint above the shower. We hope you will stay with us in the future so we have a chance to exceed your expectations. If there are any other ways we can make your next stay better, don't hesitate to let us know.

"A Very Nice Stay"

5
09/05/2018

This hotel experience was really very comfortable. It is located more toward the outskirts of town by some other hotel properties. So, if you are looking to be close to the downtown area, that might be a problem but it is right off the freeway. In fact, I don't recall seeing any modern hotels in the downtown area. The manage and desk clerks here were among the friendliest that I have encountered. All the amenities were very nice and everything is clean. Hallways were nice and quiet. The room lighting was more than enough, which I like to have for reading.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for taking the time to leave a review. You are correct that, in Laramie, there are no modern hotels in the downtown area; all the hotels are grouped just outside the freeway exits, with most either being on to the north or east end of town; both are a moderate drive (5 to 6 minutes) from downtown. We're glad to hear you had a positive experience with our front desk staff and facilities. If there's anything else we could do to make your next stay even better, don't hesitate to let us know.

"Nice after a long day's drive"

4
03/05/2018

Was a great stop after a very long day's drive with high winds. Better than average motel. The bed was very comfortable and linens were of better quality. Breakfast gave you a good choice of breakfast items. Would stay here again.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thanks for taking the time to leave a review. We're glad to hear that the bed was very comfortable for you and the breakfast was satisfactory. If there's anything we could do to make your next stay even better, don't hesitate to let us know.

"Medium range motel"

3
02/05/2018

We booked this motel on a long road trip as it was in the a good location for us to stop and I prefer the Best Western Motels for cleanliness, and comfort and breakfast. This particular motel room we had was difficult to regulate the temperature. too warm then too cold, finally we decided to get some blankets. the room was clean, and staff was friendly.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for taking the time to leave a review. We're glad to hear that the staff and cleanliness gave some positive experiences for you, and sorry that the room temperature caused some issues. All rooms come equipped with a system that lets you select a specific temperature for the room, so I'm a little unclear on where the issues arose. If you have any other information you can provide (e.g., if the system wasn't working, if it seemed the temperature was inaccurate for your room, etc.), that would be very helpful for us in addressing the issue for future guests.

"Not a favorite Best Western"

2
26/04/2018

Very disappointed in this BW-does not compare with any that we have stayed in and we have stayed at numerous BW's throughout Oregon, Washington, Colorado, Idaho, New Mexico and Texas. Very poor customer service and rooms were a disappointment.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
We're very sorry to hear you had a less than satisfactory experience at our hotel. Can you tell me any more about the negative customer service experience? We are always looking to improve and, if there was an issue with any of our staff, we would like to be able to address this. Don't hesitate to let me know details of this interaction or any other element of your stay that didn't meet your standards.

"Convenient to I-80"

4
24/04/2018

This property is right off the freeway but not really near the eateries. Ok accommodation but we should have gotten dinner before we got here. Staff saved the day with a pretty good Chinese delivery option. Fair amount of truck traffic as there are some small truck stops across the street so ask for a room on the far side.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for taking the time to leave feedback. We're sorry to hear that the lack of food options within walking distance negatively impacted your stay. If there's anything we could do to improve your next stay with us, don't hesitate to let us know.

"Good room"

4
18/04/2018

Did not have advance reservation but they gave us the advance rates! Room was comfortable and clean. Hotel staff gave us good advice for local restaurants. The usual items for breakfast&t did appreciate the bananas.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for taking the time to leave feedback. We're glad to hear you had a positive experience. If there are any ways we could make your next stay even better, don't hesitate to let us know.

"Great place to stay in Laramie"

5
06/04/2018

Consistently friendly service. Quiet location but still easy access on and off freeway. Clean accommodations with helpful staff.. prices are reasonably. Only way to improve would be if restaurant was within walking distance

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for your review. We're thrilled to hear you've had a consistently positive experience with our hotel. If there's anything we could do to make your future stays even better, don't hesitate to let us know.

"Nice Hotel"

4
30/03/2018

This hotel is close to the interstate, it was very clean. The staff was very friendly, especially Mike who did our check-out. The mattress in our room was a little hard, but bearable. Ask for a room away from the elevator if possible, were across the hall from it and it was pretty noisy all night.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you very much for your review. We're thrilled to hear that you had a positive experience with us! We'll take a look at the mattress for the room you stayed in. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Skiing Snowy range"

5
19/03/2018

A great place to stay while visiting the Snowy Range. A good breakfast to start the day. Hot tub and pool where very nice after skiing. Rooms were clean and staff helpful. Close to the interstate and restaurants for supper.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thanks so much for staying with us and taking time to leave feedback. We're thrilled to hear you had a positive experience. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Exceptionally clean rooms and friendly staff"

5
19/03/2018

I was a bit apprehensive about booking given the 2.5 star rating. After my stay, I really don't understand that rating at all. This hotel is right off of the interstate and 3 blocks from Hwy 30 in Wyoming. The staff was very nice, the entire building was very clean (I thought it was a 2 yr old facility, but in fact it's about 10 yrs old). Our double room has a mini-fridge and microwave, and the wifi had plenty of bandwidth for everyone using it. I'm generally not a fan of the under the window heating/cooling units in most hotels, but this one ran quietly and kept the room at a steady temperature. Breakfast was nothing out of the ordinary, but had the usual cereal, bagels, hot scrambled eggs, sausage links, make your own waffles, coffee/juice, and fruit plus yogurt options. All of the food was fresh and good, and everything was well stocked and again, very clean. The kids went to the pool on one of our 2 nights and thought the water was a good temperature, and the hot tub was nice. I noted 2 things (very very minor items) that weren't quite right at this hotel. First, our shower head made a really odd whistling noise on and off while showering. It sounded like a tea kettle. Then it would go away, but would come back a few minutes later. It didn't seem to effect the water temp or pressure, so it wasn't a big deal, just odd. The second thing is more of a Summer maintenance item. When the weather dries up, add some gutter caulk to the corners and seams in the gutters of the front door portico. Every joint leaked, dripping water on people and cars, and making an icy mess when the temperature dropped. Beyond those 2 very minor items, this is a really nice place. It's not in the center of town, but Laramie isn't that big, so you are never more than 10-15 min from anything. I would absolutely stay there again.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
We appreciate you taking the time to leave feedback. We were pretty surprised by some recent negative reviews as well. We also appreciate the notes on the room. We can certainly take a look at the tea-kettle shower head and see what's going on there. I'll also make a note of your suggestion for the gutters. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"My Go To Place in Laramie"

5
16/03/2018

Clean, Clean, Clean. Beds are great for the road warrior. It is an older hotel (one of the original BW in WY), but has a ton of charm that the more modern places don't have. Staff bends over backwards to be helpful. Cozy little bar/restaurant area & indoor pool! BW member rate is reasonable for accomodations.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thanks for staying with us and leaving feedback. We're thrilled to hear that you had a good experience during your stay. If there's anything we can do to make your next stay even better, don't hesitate to let us know.

"Very comfortable Beds!"

5
16/03/2018

Friendly staff and clean rooms. Quiet and smoke free. Conveniently located near all the local area shops. And close enough to the highway where I didn't get lost. The decor was freshly updated and the lights were warm and bright.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for giving us feedback. We're glad to hear you had a pleasant stay! If there's anything we can do to make your next stay even better, don't hesitate to let us know.

"Need blankets in room"

3
09/03/2018

The room was clean and quiet but we like to sleep in a cooler room 65-68 degrees. There weren't any blankets on the bed. We just about froze our toes off. Of course you don't realize this until you have been asleep awhile so blankets in the too Would be a plus! Accommodating of our dog and there was an empty lot to exercise her in the morning.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you very much for taking the time to provide feedback for our hotel. I'm having a little trouble understanding your exact concern, however; each bed comes equipped with blankets, an extra blanket is provided in each room (in the drawers under the TV), and additional blankets are always available on request. So when you say that there were no blankets, what exactly are you referring to? Did you contact the front desk to ask them about this or were you simply concerned after your stay was over? We'd certainly appreciate more information so we can be sure this issue is addressed for future guests. We hope you'll consider staying with us again in the future so we have a chance to exceed your expectations.

"Disappointed "

3
08/03/2018

Stayed here several times in the past and always had positive experience traveling between Wisconsin and Nevada. Always good value and clean rooms. This time I was charged about 20 dollars more than usual and 13 dollars higher than internet prices. For a traveller only looking for a place to sleep and not using any hotel amenities I felt a little gouged. Gross stain on couch and unidentified material on carpet by bed. More upset by gouging. At the mercy of front desk at this time of night. I'll be changing my rest stop.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you very much for taking the time to leave us feedback. Any chance you can provide your room number or other identifying information so we can look into that stain and the mess by the carpet? As for what you term "gouging," it's difficult for me to give feedback without more information. I can say that recently we had some high demand due to a number of school events in the area. When these spikes in demand occur our room rates adjust accordingly. While this is standard practice for the hotel industry, I can absolutely understand that being frustrating. As to seeing a lower rate online, we always respect the rate of online bookings and if you are specifically interested in booking directly through us we are glad to match the lowest advertised rate for the same date and room type. Hopefully this information will help should the same situation arise in the future. We sincerely hope you'll consider staying with us again in the future.

"Great people"

4
15/02/2018

We booked our stay in Laramie back in December, 2017. Everything proved to be as advertised. We were greeted by Paige at the front desk who made us feel welcome immediately. She suggested a local restaurant that was closed, but we found one on Trip Advisor that was very good. This is a nice hotel not unlike your typical Hampton Inn or Holiday Inn Express. You will be comfortable in this nice clean place.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for staying with us and for your feedback. We're thrilled that you enjoyed your stay. If there's anything we can do to make your next stay even better, don't hesitate to let us know.

"Very Clean Rooms"

5
23/01/2018

This hotel was priced very reasonably. The staff is very friendly and helpful. There is an indoor pool with a hot tub. The hotel is conveniently located just off I 80. The breakfast was very good also. Waffles, pancakes, sausage etc. We would stay here again

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Nice"

4
15/01/2018

We have stayed here twice now for soccer tournaments. It is clean and staff is friendly. I like that there is a continenental breakfast when we are in a hurry to get up early for games. I would stay here again!

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"It's our place to stay in Laramie"

4
07/01/2018

Our daughter attends UW and we live 6 hours away. We have stayed at several places in the past, but for the last three years when we've visited, we've stayed at the Best Western. Our stay is always very pleasant, the staff friendly and accommodating, the rooms clean, quiet and comfortable and the breakfast filling. We have enjoyed the hot tub on the nights when the football games have left us chilled. Our daughter graduates this spring, so we will be staying here one last time in May.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Stay"

5
02/01/2018

I can say that it was an island in the middle of the ocean, since I had hours of traveling from the State of Texas. The staff was respectful, gentle and very friendly, the continental breackfast great. Thank you What I saw with a bit of sadness that the town itself is a little neglected, the surrounding streets, are neglected, hopefully put more attention

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Great place to stay!"

5
16/12/2017

Stopped here due to the weather conditions. They had a pet friendly room, which I needed for my service dogs. The room was cozy, plenty of room and comfortable. There was noise from out in the hall and the guests upstairs but no more than any other hotel I've stayed at. I would definitely stay here again!

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Quick trip"

5
09/12/2017

Love that they had on site laundry On the Highway so easy access Good snack availability I? was on 3 rd floor very quiet Nothy fancy but clean with all refrig and a coffee maker and microwave very convenient and good value

Ketan C, Manager at Best Western Laramie Inn & Suites, responded to this review
We are pleased to hear about your positive experience while your stay with us. We thank you for your review and for your business with us. We are very delightful to know that you sincerely noted about convenient of the room and the facilities that we offer to our guests. Thank You and we will look forward to see you again in near future. We are available at the front desk at 307-745-5700 for reservations and for any thing we can do for our guests. Ketan C. Manager Best Western Laramie Inn and Suites

"Disappointed "

1
06/12/2017

Check in staff was not friendly. Room was just okay. The worst was the free breakfast! The food that was supposed to be hot was Luke warm at best and the biscuits were COLD (still partially frozen). I personally was concerned about bad or spoiled food due to the smell of some of the items. All the tables were dirty and the staff was MIA!! Would Not recommend this establishment.

Robert Y, Manager at Best Western Laramie Inn & Suites, responded to this review
I thank you for your recent review However I completely disagree about claims that you made about Breakfast and also about Front Desk. Since We check up on the Items daily in Breakfast bar and We maintain high standards with it we do not have any of the Issues. However we take this seriously and will discuss with all the team and make sure We consistently make more efforts and to be attentive to the details. We please that you stay with us and look forward to see you again in near future. If anything please do not hesitate to contact our front desk at 307-745-5700. Thank You. Manager Best Western Laramie Inn and Suites.

"Snow storm retreat Nov 17, 2017"

4
26/11/2017

The hotel was convenient and safe, right off of I-80. It was a great place to stay after getting caught in a snow storm in Laramie; plus the interstate closed until 11:30 am the next day. Staff were nice. The hotel clean.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Great place for the price"

4
17/11/2017

Was here for homecoming. The beds were comfortable, the hotel was quiet and the breakfast has a great variety. The staff was very nice and I? would stay here again. Highly recommend for families as well.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Welcoming Staff"

5
15/11/2017

I wish I remembered the name of the front desk woman who checked my mother and I in, she was very kind, made us feel very welcome, and we got veterans discount because my father is a Navy Veteran. Had a tasty breakfast and was very pleased staying here for our first night on our cross country journey.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"overall a good place"

4
13/11/2017

I liked this hotel except for a few minor things. First of all upon check-in there is a language barrier for English speaking people. The internet was very slow and the faucet leaked. But the breakfast was very good

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Excellent Chain Hotel Example"

5
09/11/2017

This review is based on a 33 night road trip, staying at 22 properties, so is relatively objective. We stayed for one night in September. Easily found from the I80, with plenty of parking. Gas station and a Wendy's nearby if needed. A 5 minute drive to downtown. Friendly & efficient reception staff. Spacious, clean, well equippped & comfortable room with a view over fields to the rear of the hotel rather than road at the front. Quiet enough to sleep with the window open rather than aircon. Decent swimming (rather than just a splash) pool and hot tub. Good wifi. Excellent breakfast, with choices of freshly cooked eggs that hadn't been left on the hot plate too long, fruit & cereals. An excellent example of a well managed chain hotel, perfect for travellers such as us. Recommended

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Stop over"

4
07/11/2017

Sitting in our hotel room. So far the only negative comment would be that the bed linens and towels are a bit warn and show lots of usage over the years. The room is clean and comfortable. The gentleman that checked us in was very pleasant and very efficient. We checked in earlier than check in time without any hassle or problems. We will probably stay again the next time we have the need to stay in Laramie, wyoming.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Excellent"

5
04/11/2017

The hotel is clean on the outside and the inside with wonderful decor to make you feel like your staying in an upscale hotel. Only issue I had was the mattress was a bit too firm for me but that doesn't warrant a bad review. The staff was very helpful and professional and I wish I got the chance to state longer

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Clean and convenient location"

5
02/11/2017

Located near Highway 80. Nice and helpful front desk staff. Clean room with comfy queen bed. Fridge and microwave in room. Needed a place on cross country drive for a night. Will definitely stay there again.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"comfortable and clean"

4
25/10/2017

stayed here two nights, October 2017. our second stay at this property.. found it to be both comfortable and clean. Despite all the nearby truck traffic, the rooms are quiet. The morning breakfast is at least as good as any other mid-level hotel property breakfast. It included eggs, pancakes and waffles. easy check-in/check-out.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Nice place to stay...."

4
25/10/2017

We stayed here as we were traveling though and enjoyed our visit. Room was nice and quiet. We didn't like how the pillows were, but made do. Shower was nice. Fitness center was nice,had the basics, treadmill, stepper and a weight machine. Breakfast was your basic continental breakfast. If you want something more substantial, you would need to eat elsewhere, but it gets our day going. Pool was not heated, but the hot tub was nice. However, be careful if you use the hot tub as the steps are narrow and if it is on when you go now the steps, you may miss one. Complimentary USA Today and local paper. We would stay here again if passing through.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Best Western Laramie Wy"

3
21/10/2017

Breakfast was Luke warm, tables were dirty, the cheese had a bad odor.. room was clean and for the price I paid was ok.. the property has a truck stop one being built and the other on the north side of it.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
We're very sorry to hear that your stay was not up to your expectations. We sincerely appreciate the specific feedback on the breakfast. We constantly strive to improve the experience for all of our guests, and we will take your specific complaints into consideration as we continue to make changes and improvements. If there are any other details you would like to provide or anything else we can do to assist you, please don't hesitate to let us know.

"Book it"

5
13/10/2017

Overall solid, positive experience with this hotel. Room was clean and comfortable. Breakfast was pretty good, as far as hotel breakfasts go. Staff was friendly and helpful. The location is very convenient.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Great Stay Great Value"

5
12/10/2017

This was a great place to stay. Don't let the big Super 8 sign out front fool you, it's a Best Western and it was super. I stayed in basic room and it still had a microwave, fridge, DVD player, and even things like stationery and envelopes. Can't beat that for the price. Clean and close to interstate. Would certainly use again.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Laramie - Best Western"

4
12/10/2017

Overall the hotel is always clean and easily accessible; however the mattresses need upgrading as it was rather uncomfortable. Room was clean, staff very pleasant and the breakfast area was a bit small, but all the food was more than adequate. The pool and hot tub were clean and sanitary. Would recommend.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Clean and Comfortable"

4
06/10/2017

Rooms were clean, customer service was nice and accommodating, breakfast was good with lots of choices and outside appearance of the hotel was good. Only complaint, beds weren't as comfortable as would have liked and refrigerator not real cold.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Room Was Dirty "

2
03/10/2017

The headboard was dusty. The nightstand was sticky and had sugar on the desk. Also the bathroom had several sticky area's.The sheets were clean. The TV channels were limited to watch. The card reader had to rekey several tes.

Ketan C, Manager at Best Western Laramie Inn & Suites, responded to this review
Thank You for your review and your business with us. I am sincerely sorry to hear that Room was not as clean. We have brought this to our team and we want to make sure that our rooms are 100% clean and all the guests are fully satisfied with their Stay with us. We take full stride in maintaining and enhance the experience for all of our guests. We are sorry that you were not fully satisfied however thank you for bringing it up to our attention so this kind of things do not get repeated. Thank You and We appreciate your review. Ketan C. Manager Best Western Laramie Inn and Suites

"Great stay"

5
03/10/2017

This was our first time to spend the night in Laramie. I am glad we chose this hotel. Convenient to WyoTech. Everything was well kept and clean. Staff was very accommodating. We will definitely return to the location again.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Travelling with large dog. All went well"

5
03/10/2017

Room was clean and grounds very well kept. Staff was helpful and courteous. After this trip Husband and I decided we would always try to stay at Best Western hotels. We ordered take out from truck stop next door. If you take room key you get a discount.

"Highly Recommend This Hotel!"

5
30/09/2017

Seriously, this is a great place to stay. Is it the most modern? No. Is the decor a little 1970s? Sure, but Laramie is an old railroad town and a lot of it is a bit outdated. But that doesn't make it any less comfortable or clean. We had a great 4 night stay here while we were in town for a wedding. The staff is courteous and hard working, the rooms were clean and quiet, the beds were super comfortable - really, what more do you need? And as an added plus - the free breakfast is legit. Probably some of the best hotel scrambled eggs I've had. Yes, it's the small things in life...

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"great hotel"

5
25/09/2017

Just spent four nights with family in four rooms at this great hotel in Laramie for a wedding. Had several other guests from out of town that stayed here too. All of the reservations were made months in advance and everything was correct when we all checked in at different times. Rooms are kept very clean, breakfast is good and well stocked, and all of the employees are very nice. Great place to stay!

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Very Cozy"

4
24/09/2017

Helpful service with the front desk. Clean & cozy lobby and spacious room. NIce pool, fitness center, & d.i.y. laundry center. Very good coffee and big buffet breakfast. Great sight-seeing near Wyoming Tech University.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Good Hotel"

5
23/09/2017

This was a nice place to stay in Laramie. The breakfast was especially good. The room was clean and the bed was comfortable. It is an easy location, right off the Interstate. But it was quiet with no noticeable outside noise.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Great hotel"

4
23/09/2017

This was a great little hotel for our USA road trip with local amenities close by. The room was a good size and very comfortable and no noise from outside. Having a buffet breakfast was also a bonus as it saves money going out and time finding somewhere to eat.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"On the Outskirts but Comfortable"

4
19/09/2017

Like most Best Westerns there is the giant portico to drive up to. It may really help in winter because cold and snow is common in then. The drive into Laramie took us right to the inn but we were a little soured to see the truck stops surrounding the location and I 80 close enough to hear with the window open. An advantage of the location is its closeness to town. There are several older motels in the heart of Laramie and newer brand name ones about the same distance from the heart of town as Best Western is. But as always really nice folks work there and take care of the rooms to keep them clean and comfortable. While we there one staff member went over the top to help us out and that was deeply appreciated.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Best place to stay if you are ever in Laramie, WY"

5
17/09/2017

We stayed at this hotel when we went to drop our daughter off at the University of Wyoming. We loved this place. It was very clean and pleasant, and all the staff were immensely obliging. Their hot breakfast was inviting and we could look forward to it. The bathroom were cleaned regularly, and the coffee service in the room was kept filled. They even let our daughter stay with us a couple of days. The manager was very approachable and helpful when we needed to find out about things in Laramie. The staff were also very nice and helpful.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"love Laramie"

5
15/09/2017

This was our second time staying at this hotel and we have enjoyed our stay both times. It is very clean and staff was very friendly. It is easy on and off the freeway and access to town and vicinity is good.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Quiet, clean and fresh stay in Laramie!"

4
14/09/2017

Visited Laramie for a wedding...on the same weekend as the first football game (great fans Cowboys!). Chose this hotel, which is not located centrally but on the outskirts of Laramie, but that became an asset - such a nice, quiet night and sleep! The rooms and lobby look recently refreshed with refrigerators in room and free breakfast buffet/continental. (included hot food - scrambled eggs, sausage, biscuits & gravy and make your own waffles/pancakes.) Would definitely stay again!

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Perfect choice"

5
13/09/2017

Could not have been more welcoming for a weary traveler. Everything about this place was top-notch, especially the warm welcome and service I received upon checking in in the wee hours of the morning. The hotel itself is clean, attractive and inviting, and my room was nicely furnished and more importantly, nice and quiet. Relatively simple access from the freeway and the price was right. Having stayed in many lesser hotels in town on previous visits, this one will now be in the regular rotation on future road trips.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Dogs across Hall"

3
07/09/2017

The hotel itself is great. Check in was quick and the front desk person, Betsy, was friendly and helpful. Our room, 109 (double $154), was spacious and clean. There was plenty of counter space for our toiletries, plenty of electrical outlets. The a/c was quiet. Our room had an interior entry. The property is about a half mile from the highway and offers plenty of free parking. We also had free wifi, a fridge and microwave. Our particular room overlooked the parking lot and road, but we did not hear any noise from the highway. The only complaint we had was about a room across the hall having 2 small dogs that barked throughout the night. We ran into the owner the next morning, but she didn't offer an apology for her barking dogs. Breakfast was the typical hotel fare, fake scrambled eggs, sausage, waffles and pancakes.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you very much for your feedback. We're very sorry to hear about the noise level. Did you contact the front desk about your issue? It's certainly something we want to be sure our staff is working to resolve should situations like yours arise.

"Good location and quiet"

5
06/09/2017

I stay at the Best Western for work and enjoy it very much. The location is outside of town (but close and convenient) and quiet. I love that I can bring my dog when I stay. Mike the GM is fantastic and very accommodating. I recommend for a night in Laramie.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Needs an update!"

3
06/09/2017

The hotel is not far off of I-90, easy access. The hotel is at first easily mistaken as a Super 8 because the Super 8 sign is right out on the corner where you would expect the Best Western sign to be located. The room we were in wasn't bad, it had two queen beds in it, the one we tried to sleep in was too soft for our liking.....you sink down in it. The pillows are very short, almost square. The room was average, the hotel was average, looks and feels at least 20 years old. Needs an update. Breakfast area was a little less than average in my opinion, food offerings were basic.

Robert Y, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you very much for the specificity of your feedback. We are always striving to improve the experience for all of our guests and your thoughts are invaluable as we continue those efforts. If there is any other feedback you have, don't hesitate to let us know.

"Excellent Hotel & Staff"

5
05/09/2017

Late night arrival; unexpected stop. Excellent service, great room and breakfast. Staff superb! Traveling with pet and excellent accomodations around the hotel for dog walking. Extremely clean and well groomed landscaping

"Not Impressed"

3
04/09/2017

Not impressed, have a service dog? Expect to be on the first floor or in a room that is attached to the elevator, making for a noisy morning. The toilet seat was broken, there is no room for trailer parking.

, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
We're very sorry to hear you had a negative experience. Did you discuss moving the room after you found it too noisy for your preferences? Assuming the room had not been used, we would have been able to accommodate a request of that nature. Regarding the service animal, we apologize for any inconvenience here. We try to keep all animals to the first floor for several reasons. One of the most important is that we have some guests with severe pet allergies, and we believe it important to accommodate the needs of those guests. We will certainly keep the elevator noise level in mind as we strive to improve the guest experience. Please don't hesitate to let us know if there is anything else we could do to improve your next stay.

"Wonderful Stay"

5
31/08/2017

We had a great time here. We only stayed two nights and didn't get a chance to check out any of the amenities outside of the free internet and free breakfast. The room was clean, everything in the room worked, the TV had plenty of channels (in HD), the staff was very friendly, the bed and sofa were comfy, the location was easy to get in and out of, etc. We were very happy with our stay and would love to return!

"Excellent Hotel"

5
29/08/2017

I have stayed here 4 different times a d each time has been excellent. I I I recommend this hotel to anyone staying in the area. Our daughter is at the University of Wyoming so we will be back many times. Thank you.

"Laramie, WY stay"

5
26/08/2017

Very nice facility, close to interstate. My room was very nice and the staff was great. There is some construction going on near the hotel, but it didn't cause any problems. Many choices for food delivery if you don't want to venture out. I would definitely stay here again.

, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Clean and comfortable stay"

4
25/08/2017

Arrived late evening, check in was quick and efficient. Property was clean and well maintained. Room had two queen beds with couch, microwave, refrigerator and flat screen TV. Beds were comfortable. Location was great close to 80. Manager Katan was very friendly and thorough and provided great customer service. Breakfast was well stocked and contained traditional Best Western options. We would stay here again.

, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Got price gouged"

4
24/08/2017

I was charged $229.00 (plus taxes) for a room that has a base rate of $150.00 (which I discovered on the door of my room after checking in). Even the base rate of $150.00 is high considering; 1. Laramie is not a vacation destination. 2. The room had fewer amenities than the one I had three nights earlier in Chadron NE. Paid a rate of less than $160 for the Chadron BW (base rate was under $180) that had a separate living room with its own TV set, a refrigerator with bar, and a veranda, all items not part of the room I stayed in Laramie. 3. Chadron was geographically closer to the eclipse totality path than Laramie was. 4. While the small "living room area" is a nice addition, it is a bit far from the TV set. Overall, the room is nice and the bed was comfortable. BW room could have more available electric outlets.

, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
I'm sorry to hear you feel the price was unfair. We were actually among the lowest price in this class of hotel for Laramie, and places even slightly closer to the eclipse were at $350+ for the night. I'm curious whether you were looking at Chadron's rates for the same night, as I would be surprised to see that sort of price difference. In any case, I can empathize with that frustration. I also appreciate you leaving specific feedback on the layout of rooms and the electrical outlets. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Great place !"

5
24/08/2017

Excellent stay even though it was just over night. I was traveling alone, with my dog who was welcome too. I felt extremely safe. Mike (Manilal) welcomed us and was great. Nice room - clean and new. Would highly recommend !!

"Family travel"

5
18/08/2017

After a 14 hour drive with my family, we arrived at this motel about 7:30 PM. The check in staff was very friendly, helpful and informative. Upon checking into the room, we found it exceedingly clean. The décor was nicely done. As it was cool outside, we wanted to open the windows. It was nice to be in a motel where opening the window is still an option. This was in stark contrast from the motel we stayed at in Columbia, Missouri. In the morning we found the manager, Mike, very accommodating. A friend our ours met us in the lobby and we occupied space for at least three hours. We were able to share coffee with my friend. Based on our last stop mentioned above, we looked over the room very carefully. It was hard to believe but there was nothing wrong with the stay, nothing, even the elevator was clean. If I ever find myself traveling to the Laramie area again, I will definitely book a room at this motel.

, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Great for price"

5
14/08/2017

This hotel was great for the price. They check-in staff was not the most welcoming, but it was also pretty late at night. The room was very clean and well-stocked with basic amenities. The bed was comfortable, though slightly firm. The bathroom was spotless. I was assigned a room facing away from the freeway, so I heard no road noise. If I'm ever back in the area, I will certainly stay here again.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Indifferent welcome"

4
13/08/2017

This Best Western was clean and the beds were fine. The internet worked, which is always nice. The location was a bit lacking in that there were no close restaurants except a Wendy's and SubWay. So if you want to have a dinner that is not fast food, you will have to travel a bit. There is a lot of construction in the area, so I think there will be more businesses in the future and maybe some restaurants. Our check-n experience was a bit lacking. The man was not unfriendly, but he was not the typical front desk person who welcomes people. We are Gold members and they are supposed to mention that and either give us extra points or a little package (usually two bottles of water and a snack). This was not done, and my husband later went to the desk to ask for some water, and then they remembered to give us the gift package. The rest of the staff was helpful. I hope the person who checked us in was just preoccupied. He was there for our check out and was much more personable.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was mostly a positive experience for you. I'm very sorry to hear you weren't given the warm welcome you deserved. We greatly value all of our elite members, and are sorry we didn't do more to help you feel that. I have looked up your record to verify which front desk representative welcomed you, and will address the concern with them directly. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"If I could give a 0 I would"

1
12/08/2017

My family has always stayed at Best Western hotels because we had never had problems. Mike the manager has a very poor customer service attitude. I can see from other posts that I am not the only one to say this. The beds are awful. Hard as a rock. My family didn't sleep well at all due to the construction outside of our window. As for the inside pool. Very little. The smallest pool I've seen. Due to this experience with Best Western my family will be looking for other hotels. They have lost my family's business. Outdated rooms. I hope this saves a family a headache.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
I'm very sorry to hear about your negative experience. Your feedback here is pretty vague when it comes to what happened with Mike, so it's hard for me to respond on that front. If you care to provide more details, it would certainly enable me to dig further and make sure the issue is addressed. As for the beds, the majority of our rooms had new mattresses put in over the last two years. We will check your reservation to see what room you were in and ensure that the bed in that room meets our standards. If it is excessively firm, we will certainly address that. The construction, I fear, is something we can do little about. They do not start anything noisy until later in the morning, but if you are a late sleeper I can see why that would be incredibly frustrating regardless. If there's anything we can do to earn back your trust and your business, don't hesitate to reach out and let me know.

"Wyoming Senior Games Day 1 and 2"

5
09/08/2017

Laramie is one very busy town. It has both the old west charm as well as the new and modern aspects. With this property being located near I-80 and close to great places to visit one cannot but help like the whole stay, whether one night or over several days. The property itself is what one comes to expect from a great Best Western property. It has all the amenities needed while traveling. The staff are friendly and knowledgeable about the local area and all the great places to dine. For me their suggestion was highly rewarding. You must add the property to you travel list when in Wyoming.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Laramie really good motel"

5
09/08/2017

Great location as you enter Laramie from the West. Super 8 stuck a big sign almost in front of the BW one, but we have been here before. Loved the higher sink vanity, and the offered computer cable for our laptop. Easy access to the main road into downtown for great coffee shop (Coal Creek) and restaurant (Altitude).

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Good Value, Clean & Polite"

5
08/08/2017

What more can you ask of a place to lie down for slumber? Breakfast buffet was good. Place was clean, clean, and staff were polite. I always get the handicap room because I like a grab bar in the shower/tub. If you were staying here and know for a fact your room does not have grab bars you should complain about this easy fix. At age 72 I don't want to fall washing my feet.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"BW Laramie Wyoming"

5
08/08/2017

Very nice place with a great breakfast! Wyoming is a great place and plenty to see in Laramie, Wyoming. Lots of hiking and beautiful mountains to see. The clouds, rainbows are just beautiful. The BW there in Laramie is very nice.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Great place to stay"

5
05/08/2017

This is on the edge of town, but a great place to stay. Top of the line for Best Western . You can get to any place in town quickly. Still building in this location so more eating places will likely come.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Horrible front desk clerk."

1
02/08/2017

I did not receive any gift when I arrived nor was I offered anything. I also was under the impression that I was to receive some sort of discount for being a diamon select member but paid full price and I also received no points for my stay?

Ketan C, Manager at Best Western Laramie Inn & Suites, responded to this review
At the front Desk for all the Elite Members we have choice of either beverage and snacks as option to either bonus points. We always point that out at check in if you did not choose option we always also do bonus points. You booked the room with the discount that was given with the Best Western Rewards rates. By the way if you are Elite Member and you paid $89 for the room and still suggesting that you paid a lot for the room and did not get any perks. I suggest you go in the areas where they fir the same type of facilities would charge you $300 or more for a night and with no other amenities and breakfast or internet with added charge. Shame on you not being fair and by the way still thank you. Ketan C. Manager Front Desk Best Western Laramie Inn and Suites.

"Non accomodating"

1
29/07/2017

Overpriced and non accommodating. One queen bed. We asked for two. They wanted to charge us $39 to upgrade to two beds. We ended up paying $10 for a roll away bed. Small pool. One family was in the pool so there really wasn't room for anyone else

Ketan C, Manager at Best Western Laramie Inn & Suites, responded to this review
Yes thank you for your review. We were not overpriced and you were correct if you were to ask for something different there is price difference. It is like going to ask for Toyota and want to get Lexus. Our price in the area and the accomodation were done with competitive hotel in the area. We do not have small pool and it is shown clearly in our BestWestern Web sites and along with all the amenities which is included. Thank you and for any other questions please feel free to contact hotel at 307 745 5700. Ketan C. Manager Best Western Laramie Inn and Suites

"Price gouging!"

2
27/07/2017

Quoted one price via the internet booking of arund $79.00+/- and was charged $152.00 on check out for one night only.. Attendant had to be awakened at 05:45 for check out, and showed up with his shirt unbottoned and sleepy eyed. Far from professional and courtesy was barely noticable. If you're looking to stay at BEST WESTERN LARAMIE, don't !!

"Rude Manager"

1
22/07/2017

I would give this hotel minus 5 stars. Will never stay here again and will tell all my friends not to stay here. The manager has the mentality that if you don't like it you can go elsewhere. Don't stay here, find another hotel.

Ketan C, Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for your stay, However you were not happy due to fact that you were given the room you booked thru Admin. We can not change the fact that we were sold out. However With all the previous guests comment and review we are here to provide the best possible experience for each and all of our guests. We strive to commit to highest level of service and will continue doing that. Thank You. Ketan C. Manager Best Western Laramie Inn and Suites

"Nice stop over"

4
20/07/2017

Stopped over one night while on a road trip. We requested first floors but the hotel was full,instead placing us on the third floor by the elevator. The room was extremely large, very clean and quite. The staff was very helpful, advising that special events were taking place downtown and parking would be tough for dinner, recommending a place close to the hotel.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Overnight stay"

4
19/07/2017

Very clean rooms, shower didnt have much pressure, the front desk people were terrible. I understand 1 was brand new but the other one had attitude and wouldn't help the new girl out. Breakfast was the standard hotel food nothing specail but was decent.

"Clean Room, Great Staff, and Good Breakfast!!!!"

5
18/07/2017

We stayed here on our way to West Yellowstone, MT. The rooms were really nice. The staff was awesome, especially Taylynn (maybe misspelled). My daughter really enjoyed racing me in the pool. She liked the hot tub. The only reason this isn't a 5 star is because we stayed at a Best Western Plus in Colorado and it had an omelette bar. I shouldn't hold that against them. I'm changing my rating to a 5 star.

"Not the "Best" "Western" or representative of Laramie"

3
18/07/2017

Represent the community, the history and the uniqueness of Laramie, Wyoming. Provide a western flare, there are so many ways you could inexpensively decorate the lobby and exterior to say your here Big Sky Country!!!! Provide a western breakfast, a variety of hot eggs, meats, potatoes, that sends customers out to their next adventure or the days business with a contented smile and, or invites customers to return.

"Vacation"

5
17/07/2017

Had a great stay. Would stay again if we travel that way. Hotel was clean and employees were very friendly. If you are in that area make sure you check for vacancy. Good value beds are comfortable and clean!

"Good night stay"

4
13/07/2017

Stayed for nigh of rest after traveling all day; was greeted with knowledgeable and friendly staff. Room was clean and provided everything we need. Convenient, right off the interstate. Would stay again if traveling through.

"Great but not the greatest "

3
10/07/2017

Everything was great except for the breakfast. We thought it would be like a buffet. The beds are comfy especially being on the road for a long period. The room looked amazing. The breakfast was just okay... We thought it would have fresh eggs and some bacon. The eggs were mushy and didn't taste so good.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us and for letting us know your thoughts. We're sorry to hear you were disappointed with the breakfast, and we will keep your feedback in mind, especially regarding the texture of the eggs and the suggestion of including bacon, as we strive to improve the experience for all of our guests. If there's any other specific feedback you have or anything else we can do to make your next stay even better, don't hesitate to let us know.

"Good stay!"

5
08/07/2017

Rooms were nice and clean, the beds very comfortable, breakfast was very good, our overall stay was very nice. The area was very quiet and clean.we would recommend this place to others and would stay there again!

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Thought it had just been renovated!"

5
03/07/2017

Talk about friendly and professional staff - this hotel fits the category. Hotel was easy to get to just off the highway. There is some construction going on across the street, but you could not hear anything. I asked the front desk attendant if it had just been remodeled as everything from carpets, to furniture to the comfortable beds looked brand new. He just laughed and said no, we are just very proud of how well our staff works to keep everything in top shape. Talking to others at breakfast, they too, thought everything was new. Believe me....it shows.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Comfy"

4
03/07/2017

I have stayed in probably every hotel in Laramie, and this is definitely one of the nicer ones. The room was very clean and comfy. The walls, doors, and ceilings are thin. If you are given a room on the first floor, be prepared to hear people walking above you. I think we will stay here again. It was very clean.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. We are sorry to hear that the noise level of surrounding rooms and halls was disruptive for you, and will keep this in mind as we strive to improve the experience of our guests. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Laramie"

5
28/06/2017

Great hotel with professional staff. Easy location on and off Interstate, bed was really comfortable and the room was clean and nicely appointed. Next time in Laramie, definitely plan to stay there. Reasonable pricing.

"Arrived tired and got a good rest!"

5
22/06/2017

We arrived late in the evening after a long day of driving and when we arrived there was the smell of fresh baked cookies. With our grandson that was Wonderful! So glad we made early reservations because the hotel was completely booked for the night. Our grandson was able to wind down with a bit of swimming and was well rested the next morning, rooms were quiet.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Ama-ZA-zing!"

5
19/06/2017

I've stayed at many hotels for longer than one night stays & The Best Western in Laramie, WY is hands down one of the best experiences I've ever had. The employees were friendly and extremely accommodating. The room, breakfast bar area, pool & hot tub were all extremely clean. The quality of the breakfast bar was one of the, if not THE best I've experienced. I honestly can not say enough about the positives I experienced during my week there and it was in June during thier peak season so that says a lot to me. They were quite busy and still took the time to make sure I had everything I needed, knowing I was a solo guest with my service animal. I would not hesitate to choose this exact location again when traveling through Laramie WY!

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Make Laramie your stop"

5
15/06/2017

Friendly and easy access for support animal. Amazing breakfast with vegan options and alternative milk. Great wi-fi for work or play. Beds were clean and comfortable. Rewards card offered as well. Thank you BW

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Excellent!"

5
15/06/2017

Loved the bed! Got the king suite on main floor and room was spacious and nice!! Breakfast was great and staff was courteous!! We will return and the price was reasonable!! Clean rooms w clean remote!! Like the clean remote!! Saves me having to spray Lysol everywhere!!!

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Best bathroom in Best Western"

5
15/06/2017

Love the bathroom in this Best Western. There is ample room on counter and the door does not hit the toilet. The finishes were great and it was very clean. Everything was in working order. We did not get to use many of the amenities as we were on a time schedule, but everything looked great.

"Very Comfortable Stay"

4
14/06/2017

Stayed here on our way to Yellowstone. Just an overnight stay. Staff were very helpful and there was a good variety of breakfast choices which were included in the price which was very good value. We were also able to order in locally as we were too tired to go out.

"Best hotel stay"

5
13/06/2017

We have traveled alot this year. Alot of places are good or okay always missing one element of satisfaction. The Staff and hotel rooms and breakfast in the morning felt like home. Location also had good restaurants around.

"Very nice hotel!"

4
04/06/2017

This hotel was very nice and clean. The staff was friendly and professional. The room was spacious, everything in the room worked as expected! The bathroom had a tub/shower combination which is a plus! Enjoyed our stay!

"Honest employee topped off a great stay!"

5
02/06/2017

This is a nice hotel. We had good wifi, a nice breakfast, and a clean, comfortable room. To top off a great stay, my teenager forgot his wallet. I went back about 45 minutes later to see if he had left it in the room. The housekeeper on the floor had already found it, secured it in a big with the room number and date on it. How nice it was to find it!!!

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for your review! We're thrilled to hear your experience was positive. If there's anything we can do to make your next stay even better, don't hesitate to let us know.

"yelp reviews inaccurate"

1
02/06/2017

I picked this place after reading great reviews on Yelp but they are not accurate. Terrible pillows, hard mattresses, poor water pressure, clientele in breakfast shady. I do not recommend this hotel because of the reasons listed. The biggest turn off was the clientele at breakfast, they looked like transients, both had no shoes, man had no shirt both looked dirty and were touching the food. The breakfast was ok but not GREAT like the yelp reviews stated, powered by the, yuk, cheap syrup not real maple syrup.

Ketan C, Manager at Best Western Laramie Inn & Suites, responded to this review
This is incorrect review of totally some where else. I know this hotel and we have great standards. I appreciate you not looking at something like this that do not represent us. Thank You. Ketan C. Manager Best Western Laramie Inn and Suites.

"Not up to BW standards"

3
28/05/2017

Hi. All of the BWs we have stayed at was better than this one. The big problem was even though i asked about hot water and coffee pots in the lobby and someone answered yes there really was NONE. Also the towels and sheets looked like they were well worn and very old. My wife was ready to leave but where to go so we stayed. BW meeds tl check this place out again.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you very much for leaving us this feedback. We are always striving to improve, and you letting us know about your experience is very helpful as we continue those efforts. We are sincerely sorry to hear that your experience was negative. As to the coffee and hot water, it is available in our breakfast room 24 hours a day. The breakfast room does remain locked during certain hours, but a front desk clerk is always happy to open the breakfast room so you can get coffee or hot water. Is there a way we could have better communicated this to you to have avoided the frustrating experience? If you have any thoughts on that question or on other specific ways we can improve, don't hesitate to let us know.

"Would not stay here again"

2
26/05/2017

First impressions are everything. The lobby was in a sad state. I dont believe the owners are able to see the dirt. The room was not too bad, but the kids running around the hallways all evening did not make for a comfortable stay. The breakfast room need attention. Things were just not up to par. The eggs were terrible. Tasted like they were powdered eggs. Shane on you.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
We are very sorry to hear about your negative experience. We sincerely appreciate you letting us know what your concerns were. We are constantly working to improve and the specificity of your feedback is invaluable for us as we make those efforts. If there are any other specifics you can give us, know that we will appreciate them. Also, if there is anything we can do to help make the situation right, don't hesitate to let us know.

"Nice place for an overnight"

4
23/05/2017

A newer property. Grounds, and exterior were clean and attractive. Parking lot on three sides of the building only. Off site parking for large vehicles and trailers is present. Interior was spacious and clean. Rooms were as expected with up to date decor. Very clean. Breakfast was a little plain. Scrambled eggs were dry and crumbly ..overcooked.....again. breakfast layout was illogical, butter was no where near toaster or waffle maker, yet jelly's and syrup/batter were. Oh, wait, there it is in the bottom of the fridge across the room, rock hard....

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for your feedback. We're thrilled to hear that much of your experience was positive. As to breakfast, we really appreciate the specificity of your feedback. We're always trying to improve our breakfast layout and offerings, and will certainly bear your feedback in mind as we make future improvements.

"good"

4
20/05/2017

very friendly employees, just off the interstate, easy to find, breakfast was good, hot tub was fun. would recommend this hotel to others. Will definitely stay at this hotel again when traveling through

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you so much for your feedback. We're thrilled to hear that your stay was a pleasant one. If there's anything we can do to make your next stay even better, don't hesitate to let us know.

"Great place to stay"

5
16/05/2017

Room was clean, quiet and reasonable price. Loacation is just off the freeway, but, did not hear any traffic noise. Breakfast was usual fate, but hot and constantly fresh. Only draw back was you needed to drive for restaurants.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for your review. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Nice Hotel"

5
12/05/2017

We love the Best Western Hotels, you can always be assured that you will have a nice stay, in a nice, comfortable room. I don't like taking chances when staying at a hotel and have never been disappointed with Best Western.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Clean, Comfortable and Quiet Stay"

4
07/05/2017

This is a clean and well maintained hotel. Pleasant, courteous staff. Convenient location right off the I-80 exit, and 5 minutes to the University of Wyoming. Good place for an overnight stop or inexpensive extended stay.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Really helpful"

5
07/05/2017

Friendly staff, good attention to detail and cleanliness (especially for a budget-friendly hotel in a smaller city). After a long drive, it was exactly what we needed, and it was right off the highway and near some fun eateries (college town stuff). Surprisingly great!

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Another Excellent BW Night"

5
02/05/2017

Great value! What a nice place with employees who care. The breakfast was trademark BW and the indoor pool and Jacuzzi was just off the lobby. The room was a nice size and very clean. We would definitely go back and highly recommend this hotel if you are visiting Laramie.

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"This best western"

5
28/04/2017

Great value in a very clean place with great friendly people on staff the day we stayed ! Had no problems and a great breakfast included ! Would always stay in a best western if they all where run like this one !

Ketan C, Guest Relations Manager at Best Western Laramie Inn & Suites, responded to this review
Thank you for staying with us. We're thrilled to hear it was a positive experience for you. If there's anything else we can do to make your next stay even better, don't hesitate to let us know.

"Bait and switch on pricing"

2
28/04/2017

Front desk claimed that our Priceline reservation was not paid and forced us to do a credit card authorization at 10pm as our crews do not have credit cards. Our office pays for the rooms and I felt the hotel tried to run a scam on us.

Ketan C, Manager at Best Western Laramie Inn & Suites, responded to this review
I thank You for your recent review of this property. I do sincerely apolozies about your experience. The reason for us to get correct authorization is to save ourselves or any guest of any fraud and to secure their validity. We did had the Price line reservations that come thru their site as unknown about Prepaid or Hotel collects. We had worked out to fix and corrected any internal issues about the reservations you had. Thank you and we do appreciate your feedback. We look forward to see you in near future. Thank You. Ketan C. Manager Best Western Laramie Inn and Suites.

"Awesome"

5
28/04/2017

My wife and I travel a lot being retired Military. We stay at all the Military Bases when possible. But if one is not available we stay at the Best Western. You cant beat the service or price. The entrance and staff were so helpful when we asked what to do around the town. My wife and I travel every year across the US taking different routes. . We spend over a month on the road and stopping every 7 hours to sleep and rest. You cant go wrong with Best Western

"Great night of rest on travel journey"

5
25/04/2017

The service given by this hotel was very good. When I arrived, the front desk clerk was busy keeping the counter clean, but attended to me immediately. She was very pleasant, and while I did not have a reservation, I was able to secure great accommodations on the first floor...a plus for a senior traveling with a dog. Room was very clean and large. All lamps worked, as well as great TV. The bed was so comfortable. Every BW has the BEST pillows! I felt quite secure. The next morning the full breakfast was standard, but the food was good tasting, coffee hot, yogurt cold, and rolls yummy. I will use again in future when making a trip across Wyoming.

"Stop here and enjoy the pool & hot tub"

5
12/04/2017

The place is very well presented, big clean rooms, pets are welcome for a additional fee. The breakfast was great and the area and tables were cleaned as soon as they were open for the next group. The place was busy. However the best place was the pool area, Big and well lit, well maintained.

"Bed was comfy, rooms were nice"

5
12/04/2017

I really enjoyed my clean and cozy room in the Laramie Inn and Suites in Wyoming. This hotel had a nice breakfast and I would be pleased to come back and stay at this location again if ever I was in town. The staff was available and helpful there and it seemed to be a good experience for me and other coworkers staying at the facility. I would definitely come back.

"Stay here for the pool !!!"

5
12/04/2017

Everything was great but the best was the pool & hot tub, well lit, big and clean. The room was also very nice and clean. Pets are welcome. Easy on and off the highway. Lots of parking. Typical fast food places are near by.

"Nice Relaxing Night"

4
03/04/2017

Stayed here for one night during a cross-country road trip from Ohio. As I am usually never let down by a Best Western, combined with the mostly positive reviews on TripAdvisor, I figured we couldn't go wrong. The hotel is conveniently located next to I-80, just off the interstate. It is a typical "box-type hotel" -- meaning that it looks pretty much like any other hotel built next to an interstate during the last 20 years or so -- but when it's just for relaxation and sleep, that's all I need. The room and bathroom were very clean, well-stocked with the various amenities, and the beds were comfortable. Breakfast was standard fare, but they do offer some hot options such as scrambled eggs, sausage, etc. It was perfect for grabbing a quick bite before hitting the road. Definitely worth the money (upper $70s), and I wouldn't hesitate to stay again.

Ketan C, Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
We Thank You for your recent stay with us and also to review your Experience while your stay with us. We are very please to hear about your positives of Best Western Hotels. We take pride in to getting best accomodation for all of our guests. With all the feedback we get to know of our strength and also weakness. Thank you for sharing and will look forward to see you again in near future. Ketan C. Manager Best Western Laramie Inn and Suites

"Not a very good place to stay"

1
03/04/2017

Very rude staff power went out in the hotel and the managers were very rude about the situation toilet ran the whole time we were there and the staff did not want to fix it bad to take the top off the toilet every time it was used to push the lever down so the running would stop they never even looked to fix it never got our room cleaned will never stay at a best western again

Ketan C, Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
I am sorry to hear about your Experience while your stay. We had group of you were here and making loud noise and disrupting other guest so we mentioned to you couple times about it. I can assure we are ready and to take maintainance request soon as they are made. Mostly this review that you put out since mainly only your group was the cause of troubling even other guests and it was not polite. However we thank you and appreciate your stay with us. Thank You. Ketan C. Manager Best Western Laramie Inn and Suites.

"find some where else"

2
01/04/2017

Card keys didn't work. Rewards program didn't get credit. internet kept dropping out . Tv & cable box cords all disconnected told maintance would fix in morning. wanted $25 deposit for coffee pot to make the free coffee in room. Pool not vented made motel humid and musty. Breakfast all dairy was warm , eggs were fake On check out was told they could not give me a receipt "Call your credit card Company" for one.

Ketan C, Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
I am sorry to hear about Experience while your stay with us. As far as Rewards program booking was thru third party so it was not qualified. We never had any deposit on any of the services. But if booked on third party and wanted to upgrade there be fee for different room types. We also have responsed to any Maintainace request soon as they were made. Thank you however to come and stay with us. Best Western thank you and appreciate your business with us and review of our property. Thank You. Ketan C. Manager Best Western Laramie Inn and Suites

"Typical room, nice & comfortble"

4
25/11/2016

Stayed here overnight for the UW Football game. Check in was quick & friendly. Room was clean, the usual amenities, bedding etc. Good location. Breakfast was just fine, the usual - no complaints - would stay here again.

"Shady and Rude"

1
25/11/2016

We booked on Price Line and due to this we were treated like second class guests. The staff was rude and unhelpful. Everything we asked for we were told there would be an additional charge. When we pushed back we were told that because we booked with a third party that there was nothing they could do to help make our stay more pleasant. The room itself was cleanish but not clean. We kept our baby off the floor for fear of what she'd find. Dirt and debris were obvious between the bed and nightstands and the sofa was obviously soiled with who knows what. Other highlights include a 50 degree room upon entry, a heater so loud it woke up the entire room at each cycle in or off, no Wi-Fi despite their advertising of having it, chipped and peeling paint in the bathroom, lukewarm showers for everyone, broken bedside lamps and the bed was so poorly made my wife remade it in the middle of the night. Despite the nice exterior and newly furnished common areas this hotel is at best a one star and at worst a hole in the wall more suited for hourly rates.

"Great stay!"

4
23/11/2016

We traveled through and needed a affordable and clean place to spend the night. The night and morning staff were friendly and the rooms were clean. The breakfast was good for a continental. I would recommend staying here.

"Laramie BW"

5
22/11/2016

The location was desirable for our destination and return trip home. Close to stores, restaurants and service stations. Hotel was well maintained both inside out, parking was good and we were able to park close to the room.

"Nice stay"

4
07/11/2016

We stayed here one night on our trip from VT to WA. The hotel is very conveniently located just off I-80. Seems to be a newer property and very well kept. The young man at the desk was very friendly. Room was clean and comfortable and we enjoyed our stay.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
RoamingTheGlobe, Thank you for choosing Best Western during your trip. We are happy to hear that you enjoyed your stay. Thank you for taking the time to review our location, we would love to have you back in the future. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"personal"

3
31/10/2016

This is an average motel. Good value for the price. Pillows very uncomfortable. Ok for a quick stay overnight. Staff very nice and accommodating. I would stay again but bring my own pillow. There is a nice breakfast bar.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
D S, Thank you for choosing our hotel during your trip. We appreciate your feedback and hope to see you again in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Not the best night's sleep"

3
28/10/2016

The rooms are clean and the staff is professional. It was much noisier than most places - walls appear to be thin. The hotel is right off I-80 which makes it convenient for those traveling through on the interstate and they do have pet-friendly rooms available.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Wyotraveler2015, Thank you for choosing Best Western. We are glad to hear that you were satisfied with the rooms and staff, and we appreciate your feedback. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Super clean & Friendly Hotel"

5
24/10/2016

Came here for a college tour. Loved the clean hotel so much, we changed our plans and stayed an extra night. Everyone in the staff including the desk have been super nice. Nice fridge and microwave with a dedicated cabinet so it isn't an afterthought. Pool and jacuzzi are also clean (and indoor). We have stayed in some hotels during this college tour that cost more, had higher ratings but were not as nice as clean. Hot breakfast is delicious.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Thank you for choosing Best Western while travelling to Laramie for your college tour. We are thrilled to hear that you were so satisfied with the hotel, and for taking the time to write this wonderful review of our location. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Pleasant Stay"

5
20/10/2016

Had to spend the night here because of a mechanical problem. Wife made reservation. Went very well. Close to highway and shop making repairs. Staff very good. Beds very comfortable. Would stay here again if in the area. Recommend this place.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Nuprofessor, Thank you for staying at our hotel, and for taking the time to review our location. We appreciate your business and feedback, and hope to see you again in the future. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Decent place to stay"

4
20/10/2016

Just another overnight stay along my way cross country. I generally choose Best Westerns because they have high standards and I have never been grossed out or had a bad experience in one. Everything was actually very pleasant about the stay with very small concerns. A couple of the towels were pretty dingy and grey looking - nothing I'd want to dry off with and there was some small maintenance that the bathroom was in need of but again nothing concerning. Clean, quite, good smelling room/halls. Decent breakfast (although I'd stay away from the waffles as the mixture's weren't right) The manager seemed very nice and friendly to me while checking in and out however when one of the other guests was complaining of the waffle machine he was a bit curt and actually blamed the guest stating her hands were dirty- just came off very rude in that instance. (maybe he was just tired from being there all night?) I'd stay here again comfortably.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Jamie E, Thank you for choosing our hotel during your trip across the country. We appreciate your loyalty to Best Western, and we truly appreciate your feedback. We hope to see you again in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Review"

4
19/10/2016

My wife stayed at this Best Western on 10-19-16. We usually stay with Best Western when traveling and found the motels to be clean, comfortable and quiet. Found this motel to be up to the standards of Best Western. Motel price fair, rooms very clean and comfortable. Breakfast was good and a good selection. Management was friendly and helpful. We were custom of these motels being family motels and quiet. However, after my wife checked in, discovered that a lot of construction workers staying there and they were very noisy. They were in the parking lot drinking and smoking and were very noisy. My wife stayed on the second floor and stated that the hall way was very noisy.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
250RichardB, Thank you for choosing Best Western. We are glad to hear that you found the hotel to be clean and comfortable, and we apologize for any inconvenience you experienced in the form of noisy neighbors. We appreciate your feedback, and hope to see you again. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Eh"

3
16/10/2016

Staff is not overly friendly and not really willing to go out of their way to act friendly. Except one young man upon our check out. Most of the staff appear to be family and not really ready to work in hospitality. The building looks new and is really clean

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Newburgh_NYJohn, Thank you for choosing Best Western during your travels. We apologize for any poor experiences you had during your stay, and we appreciate your review here on TripAdvisor. We would love for you to give us another chance in the future. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Welcoming Sight!"

5
14/10/2016

Coming in off the road after driving al day through 60 mph gusts of wind. We made it to Laramie. It was so wonderful to be welcomed by Betsy. She could tell we were really tired, and really made a difference as she checked us in at the desk! Thanks for your kindness & smile, Betsy. The room was clean and welcoming! Such comfortable beds & a very clean bathroom and room. Nice furnishings. This was a welcome sight after our long drive.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Tina K, Thank you for your glowing review of our hotel. We appreciate you choosing Best Western, and are thrilled to have lived up to the name. We would love to have you back in the future. If you have any comments or questions please feel free to contact us directly at 307-745-5700 or e-mail [email protected] Thank you.

"Good stay."

4
07/10/2016

We wanted ground floor but were warned that ground floor rooms were pet friendly, meaning while the rooms should receive a good cleaning, some people prefer to not stay in them. Honestly I didn't notice anything bad. The bed was comfortable, everything worked as it should and everything appeared very clean. Not sure carpet has been updated but probably reason for that. It's hard to give a 4 when comparing to recent BW we've stayed in who've had lavish makeovers, but I'm sticking with this one!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Dian S, Thank you for choosing Best Western. We are glad that you found the room to be satisfactory, and we hope to see you again. Also, thank you for taking the time to write this review. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"A Very Good One Night Stay"

4
07/10/2016

We stayed in a very sizeable 2-queen room. There was a microwave and refrigerator. The sink was inside the bathroom, but it was not cramped. The shower was okay, but the towels were like sandpaper. Breakfast was a very convenient 6:30-9 (I like an early breakfast). They had biscuits and gravy, sausage, eggs, and everything else that's "usual." There is a small heated indoor pool. There were two newspapers, a USA Today and a local paper (that was very nice). This hotel is very convenient to I-80.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Urbanguy, Thank you for choosing our hotel, and for taking the time to write a review here on TripAdvisor. We are glad that you enjoyed your stay, and we hope to see you again in the future. Also, breakfast is served from 6:00 - 9:30, just to be clear. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Best Western Laramie Inn & Suites"

5
03/10/2016

Stopped for the night driving from Wisconsin to California. Best Western was close to the Interstate and well lit. I'm glad I stopped. Staff helpful and knowledgeable. Room was very spacious and clean. The bed was very comfortable and the complimentary breakfast in the morning was very good.

"Stay here!"

5
02/10/2016

This hotel was decorated and furnished much nicer tan n you would expect for this type of hotel. It was immaculate and had the most powerful shower head I ever had in a hotel. The check in was efficient and welcoming. The bed was softer than I am used to but that is a personal preference, nothing against the hotel

"Great service "

5
01/10/2016

All the employees were very friendly and helpful. Clean hotel. Well lit parking lot. Nice King room. Comfortable bed. Good A/C. Good towels. Good water pressure. Plenty of shampoo, soap, etc. Better than average complimentary breakfast.

"Clean Comfortable Stay"

4
01/10/2016

This hotel was clean and comfortable with helpful staff. It was a one-night stay on a four-day roadtrip, so it was a pleasant find. Staying in Laramie was less expensive than Cheyenne, just 40 minutes down the road. I'd stay here again.

"Convenient"

4
30/09/2016

Like many of its cousins the hotel is just on the edge of town so it's easy to spot from the highway. Rooms are clean and there is a pool and hot tub. The best feature is its close proximity and ease of access to downtown using the back road. We stopped here en route from Jackson to Rocky Mountain National Park.

"Family run hotel"

5
24/09/2016

Great location, just off the interstate,and a short ride downtown.Everything about our visit was perfect. The staff throughout the hotel were all very friendly and welcoming after a long day on the road. We even extended our stay by a day for these reasons.

"Very nice, clean!"

4
20/09/2016

Our room was clean and comfortable. Bed was nice and I slept great. Staff was friendly and the breakfast was good. Hotel was easily accessible off of the interstate and easy to find although there is another hotel sign next to theirs that is bigger and causes momentary issues until you realize the larger sign points you on down the road. Would definitely stay there again!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
David R, Thank you for choosing Best Western. We are glad that you enjoyed your stay and our hotel, and we hope to have you back in the future if you find yourself back in town. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Excellent motel for price and location"

5
16/09/2016

Room was very comfortable and clean. Close to Interstate. Complementary breakfast was good. Price was reasonable and was very modern and nice for a Best Western. Would highly recommend for overnight or visiting Laramie.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
John P, Thank you for choosing our hotel during your travels. We greatly appreciate your review of our location, and we are glad to hear that you enjoyed your stay. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Very good lower priced motel"

5
13/09/2016

This is very nice motel on the northwest side Laramie. It is not close to downtown, but close to I-80. The rooms were quite acceptable, and the breakfast we very good. We enjoyed it. The staff were very attentive and service was excellent.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Kenrubicon, Thank you for choosing Best Western, and for providing feedback here on TripAdvisor. We are glad that you enjoyed your stay, and we hope to have you back in the future. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Misc. Charges"

2
11/09/2016

Overall visit was ok. Room, staff, and breakfast were acceptable. However, when I returned home I was shocked to see an additional charge to my card. I called the hotel only to be informed the charge was for 2 missing pillows. I have no way to prove I didn't steal the missing pillows so I am stuck with this charge. Either it was charged to the wrong room, or there is dishonest practice going on in this hotel.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Amy R, Thank you for choosing Best Western. We are sorry to hear that you were not satisfied with your stay, and for the confusion with the charges. We would love for you to give us another chance and stay with us in the future, and if not we really appreciate you staying with us. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Super clean and comfortable"

5
10/09/2016

We were here less than 12 hours but it was the best 12 hours in 2 days. Quiet, quick, and comfortable. Lots of pillows and clean linens on the beds. Good mattress. Clean bathroom with great shower and counter space. Garunteed clean remote. Also fridge and microwave. Breakfast was warm, plentiful and tasty. Also a super clean and spacious area to eat in. Had great parking with space for trailer, RV, or 5th wheel. Close to highway. Free Wi-Fi and cable.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Andee K, Thank you for choosing Best Western during your trip. We are happy to hear that you were so pleased with our hotel, and we appreciate your review. We hope to see you again if you find yourself back in town. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Good Place"

4
10/09/2016

This is our "go to" hotel for Laramie, WY, staying there about once per year. They have recently did interior and exterior face lifts, making it more attractive. A key aspect is that they have an active program of maintenance, including fixing scratches and scuffs rather than letting them go until there are many.

"Travelling thru"

3
06/09/2016

It's an OK place for your overnight stay and not too far from DT Laramie. Bed a little too stiff but it's want bad. The normal free breakfast served. Staff was nice. The BW sign is overshadow by another sign and is easily missed.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Lourdes H, Thank you for choosing our hotel during your travels. We appreciate your feedback, and we hope to have you back in the future. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Do you want a king or a queen in your room?"

5
05/09/2016

There was a commercial that ran for years. Russian immigrant. Comes to America. Best Western is his first encounter with Americana. They ask, "would you like a king or a queen in your room tonight, sir?" What a country. What great service.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Abby O, Thank you for choosing Best Western, and for taking the time to review our hotel here on TripAdvisor. We are glad that you were satisfied, and we hope to see you again in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Rude staff, Over priced"

2
04/09/2016

the price of the suite was way excessive. it was not a sweet, but a standard room with a couch... staff was not helpful and had the attitude that our questions were an inconvenience. the hotel was nice and clean,

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Kevin M, Thank you for choosing our hotel. We appreciate your input, and we apologize for any trouble you experienced. We would love for you to give us another chance and stay with us in the future, and if not we really appreciate you staying with us. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Wonderful Service!"

5
01/09/2016

I was here in the course of 2 stays in 2 weeks. Every service that was offered was excellent. Very friendly and helpful desk staff. Good breakfast. The property was very clean and well maintained. The room was very comfortable and because I was here for business it was nice to be able to have a later check out.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Jerie T, Thank you for choosing our location for your two stops in Laramie. We are very glad to hear that you were so satisfied with the hotel and staff, and we would love to have you back in the future. Thanks for staying with us. If you have any comments or questions please feel free to contact us directly at 307-745-5700 or e-mail [email protected] Thank you.

"Affordable and close to downtown"

4
31/08/2016

This is an average hotel with predictable breakfast choices: waffles, cereals, etc. Rooms were clean. There is no appreciable noise even though the hotel is right off the highway. If you are looking for an inexpensive stop over place in Laramie this is a good choice.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Barbarag8_11, Thank you for choosing Best Western. We appreciate your feedback, and we are happy to hear that you enjoyed your stay. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Great place to stay - Bikers Welcome"

4
29/08/2016

First impressions count and the check in here was warm and friendly even though I had made a noisy entrance with my motorcycle and dumped it under the canopy. Even the fact I was standing there in an ever increasing pool of water after enduring a deluge for the past 100 miles did not phase them either. The room was spacious, clean, well appointed and super comfortable. Breakfast was very good with plenty of choice. Very good value for money and I would not hesitate to use this hotel again.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Buellrider, Thank you for choosing our location after your long ride. We are very glad to hear that you were happy with the staff and the hotel, and we truly appreciate your input. We hope to see you again in the future. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Very bad internet - not usable"

3
29/08/2016

Hotel room was fine, but if you require internet, not the hotel for you. I contacted the front desk a few times, not helpful. The internet was unreliable at best. Internet was up and then would not be accessible at all. We had different devices we were using, so it was a problem with the hotel.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Kris K, Thank you for choosing Best Western. We are sorry to hear that you had trouble with your internet connection, and we appreciate your feedback. We do hope that you were satisfied with the other aspects of your stay, and we would love for you to give us another chance in the future. If you have any comments or questions please feel free to contact us directly at 307-745-5700 or e-mail [email protected] Thank you.

"Front desk staff not very friendly"

3
24/08/2016

We walked in to check in after a chilly/windy motorcycle ride and the check in clerk was not very friendly or helpful. She's seemed very disinterested. When I called down to the desk to ask her something, she was busy with a customer, took my information and said she would call back. Good thing I didn't wait to hear from her because she never did get back to us. Room was clean and a good size, fitness center was okay but the breakfast left a lot to be desired. There are really no decent restaurants nearby to be prepared to walk a way or drive if you want some decent food.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Gail E, Thank you for choosing our hotel after your motorcycle ride into town. We are sorry to hear that you were not completely satisfied with the staff, but we greatly appreciate your feedback. We would love for you to give us another chance and stay with us in the future, and if not we really appreciate you staying with us. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Nice Property for Laramie"

4
21/08/2016

Right of the freeway (which you don't always find in Laramie) and a clean, comfortable room. Well maintained property. The pool and hot tub were in good shape and heavily used. I would have appreciated knowing where the exercise room was - it's down one of the halls, just past the smallish breakfast room (we had trouble finding a place to sit, although had a pleasant chat with the couple from Texas with which we ended up sharing a table). The door said the exercise room didn't open until 7, which was much too late for me. I didn't try my key; sometimes they'll still let you in before the actual "opening" time. Staff was helpful and polite, breakfast well-stocked. The usual waffles, bagels, cereal, eggs, muffins, etc. I would stay again.

"Great One-Night Stand"

5
20/08/2016

On a trip to Western Wyoming, we decided to stop after 8PM and had fortunately reserved at the BW. This is a popular spot and the line to check in was daunting, a testimony to the popularity of this lodging in a town full of motels. Everything went smoothly after we got to our room and the hot tub was nice and hot,just the way we like it!!

"Comfortable Stay"

5
12/08/2016

It is unusual these days to find a hotel where EVERYTHING meets one's expectation! After traveling all day, I walked in and asked for the lowest rate on a room. I was given a 10% AARP discount. The room was clean and comfortable, and the breakfast was more than adequate. One small change you might consider is extending the closing time of the pool from 10:00 p.m. to 10:30 or 11:00. Thank you for a nice stay!

"Best Western Best Beds Ever"

5
10/08/2016

Hotel was very clean, beds were the best ever!! Staff was very helpful and friendly. Other guests were so nice to us too. Pool and hot tub were great!! Great continental breakfast, great variety. Would stay again!!

"Not the Best Wester, Laramie"

3
09/08/2016

Hotel is clean, but the location is not convenient if you would like to walk to a restaurant after a long day of driving. Pool is OK. Laramie is not what I expected from a college town. It seems rather run down, and worn about the edges. This hotel is supposed to be within a couple of miles of the university, but it has none of the feel of a college location except for the "Go Pokes" doormat as you enter the hotel. Maybe this place becomes more lively (too lively) when the football season is on and all the Cowboy alumni come in to watch the game.

"Great Place in Laramie"

5
07/08/2016

The hotel was very clean in all the ways you expect it to be. We had a great stay, It had everything we look for in a quality Best Western hotel. I will stay there again when we travel west again through Laramie Wyoming.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Ronald E, Thank you for your positive review of our location here on TripAdvisor. We are very glad to hear that you enjoyed your stay, and that we met your expectations. We look forward to having you back on your way home. If you have any comments or questions please feel free to contact us directly at 307-745-5700 or e-mail [email protected] Thank you.

"nice stop"

4
06/08/2016

glad to see a BW here. Easy access off I80. Newer, clean, good value. Mentioned a problem with the hair dryer and a leak on the shower head. the proprietor made a point of thanking me for bringing it to his attention at checkout.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Norma L, Thank you for choosing our hotel during your travels. We are glad to hear that you were satisfied with the age, cleanliness, and value of the hotel. We do appreciate any feedback during and after your stay, and we hope to see you again in the future. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"My stay in Laramie, Wyoming"

4
05/08/2016

Hotel is easily accessible off the interstate and an easy drive to the University of Wyoming. Room was clean and quiet. Breakfast was very good with make your own waffles, toast, sausages, hard boiled eggs, cereal, pastries, assortment of juices, coffee, tea, hot chocolate, etc. The bed was very comfortable, the air conditioning was relatively quiet and efficient. Bathroom was clean and pleasant. Only complaint was that I thought that at $100 the room was a little expensive, but perhaps that's the going rate.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Leland S, Thank you for choosing to stay at our hotel in Laramie. We are glad that you were satisfied with the room and breakfast, and we appreciate your feedback. If you are ever back in Laramie we would love to have you come stay with us again. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"better than expected"

4
04/08/2016

best westerns can run from ick to great. this one pushes great. quiet helps when travelling with a great dane. good dog walk. easy to find. would stop again. breakfast the usual fare. does nothing for me.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
plgadtax, Thank you for choosing our location, and for taking the time to review us here on TripAdvisor. We are glad to hear that you found our hotel to be a great one. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Nice room, well-appointed and close to the freeway"

3
01/08/2016

This was a nice hotel conveniently located right off Rt. 80. Laramie has a great downtown with lots of shops for browsing which is why I chose to stay here for a night. I stayed in one of the handicapped accessible rooms on the first floor. The room, #108, had a nice view from the window. The room was clean and laid out well with a comfortable king sized bed and lots of extra room to get around. There was a upholstered chair with a reading lamp (great for those like me who get up and read in the middle of the night), a desk, dresser drawers, nice TV with lots of channels, fridge, microwave and coffee pot. Bedside tables were on BOTH sides of the bed which is always a plus. And there were TWO luggage racks which I almost never find in a hotel but which most couples need. The woman working the front desk was super nice and helpful. She gave us a map of the town and restaurant recommendations. Several restaurants will also deliver to your hotel door. We had the indoor pool and hot tub all to ourselves. The hotel does lose one star from my rating however for three reasons. #1 The pool and hot tub are closed from 10 p,m. to 9 a.m. I tend to be a midnight or an early morning (5 a.m.) swimmer so a 24 hour pool and hot tub is always something I look for. And #2) The workout room also has a 7 a.m. to 10 p.m. sign next to the door. My key card did open the door at 6 a.m. though and no one stopped me from using the treadmill an hour early. I don't know why those rooms need to be closed all night. I doubt that many people would use them during overnight hours but for the few who do its annoying to find the rooms closed. And #3: Breakfast. Breakfast was the usual pastries and cereals as well as waffles, fake scrambled eggs and sausage. Normally I don't complain about hotel breakfasts as I find them to be fine as a morning starter. This breakfast however, was pretty bad. The fake eggs, which can be okay, were made too soft and watery. I detested the texture. The sausage was barely lukewarm and, while it tasted good, I almost didn't try it because it was a dull bland brown color and didn't look very appetizing. The bananas also were way too overripe. The breakfast selections are not that different from other hotel chains. But the execution of it at this location needs a bit of tweeking. Stick with the cereal and danish and you'll be fine.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
delily, Thank you for choosing our hotel during your trip, and for taking the time to write such a thorough review of our location. We truly appreciate your feedback. We have taken your concerns under consideration and hope that you might be back in the future to see the result. We are glad to hear that you were satisfied overall. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Price was too expensive"

2
31/07/2016

We looked forward to staying at this hotel as we've stayed here before. However, when I called ahead to make the reservation, the price quoted for AAA plus platinum rewards card holder, was way too expensive. Prices apparently have increased since our last visit. We called another Best Western in another town, along I-80, and booked a room $70 less. Guess we've found a new favorite.

"Very Decent Place"

4
26/07/2016

We were traveling with our daughter and her three little ones. Found this to be a nice clean hotel. It is away from any shopping or dining places but just off the main freeway. Friendly, efficient check in. The room was nice and roomy with comfortable beds. Had a mini-fridge and microwave. The indoor pool area was clean but the water was a little too chilly to be real comfortable. The breakfast was good with waffles, scrambled eggs, and biscuits with gravy. One guest let her small children make some big messes but the staff cleaned immediately with a smile. There was only one ice machine and it quit working. In the middle of the it summer, that's a problem! We went over to the truck stop when we left and bought a bag of ice as we were traveling with small grandkids and needed to keep milk cool. Really no big complaints from us. We would be happy to stay here again.

"Laramie"

5
26/07/2016

Mike was very helpful, room was clean, sheets are soft. Good location right off the interstate, close to University of Wyoming. Also close to territorial prison museum which we enjoyed. Would return. Overall satisfactory experience.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Amanda V, Thank you for choosing our hotel during your trip. We are glad to hear that you were pleased with the staff, room, and location. We appreciate your review here on TripAdvisor, and we would love to have you back in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Great Stop!"

5
23/07/2016

Back story: Hubby (67) and I (62) stayed at this property while completing a cross-country trip with the grandkids (8 and 5). We'd never stayed here before so didn't know what to expect. ROOMS: +Large, well appointed +Fridge, microwave, flat-screen t.v. +Updated +VERY Clean -The vanity was NOT separate from the lavatory. This is no reflection on management, rather design. I always feel if the vanity is separated it makes the bathroom facilities more flexible AMENITIES: +Free WiFi +If needed, several well-stocked vending machines as well as a "snack market" in the lobby +/-Very clean pool & hot tub area with adequate towels provided. Again, a weakness in DESIGN not management, the pool is small. Load capacity: 14. BREAKFAST: +As with many other chains, this was a typical breakfast with scrambled eggs, sausages, biscuits and gravy, etc . Nice to have hard-cooked eggs available as well as cereals, bagels, sweets and toast. +Very, very clean breakfast room with a dedicated employee keeping everything clean and filled +Although we didn't use this service, they have a 'grab-n-go' feature. Apparently, if you are not able to be in the breakfast during its regular time, you can request something of a brown-bag meal with a beverage, fruit, etc. Nice touch This appears to be a family-run property. Everyone who worked there appeared to be family. They were all courteous, helpful and pleasant. They were especially nice to my grandkids. Just a word about the area, though. While this is an above-average property, if you want or need to go out for a meal, you'll need to drive into Laramie. Only a Wendy's is within walking distance. I would stay here again.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Keyboardlady, Thank you very much for your thoughtful and thorough review of our hotel. We are happy to have had you stay with us, and we would love to have you back in the future. We are glad to hear that you were so pleased with many aspects of our hotel, and we appreciate your feedback. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Average..."

3
22/07/2016

Stayed here for two nights while on a business trip to Laramie. The hotel is conveniently located right off Route 80. Checking in was fine. Our rooms were OK, but my business partner found an article of clothing left behind from the previous guest in his room and I found a sock in the closet of my room. Beds were OK and the room was clean. The breakfast was awful. The scrambled eggs (from a bag) were tasteless and inedible. And I eat anything. I tried the hard boiled eggs thinking that would be better. Wrong. The yolks were green--overcooked and perhaps from the day before. I had peanut butter on a piece of bread to satisfy me until I could get to Almanza's for a breakfast burrito. (highly recommend) My second complaint was that the fitness center was awful. There was only ONE 25lb dumbbell, ONE 35lb dumbbell and ONE 40lb dumbbell! Not making it up. And there were three 10lb dumbbells, and three 5lb dumbbells! I'm not expecting a Gold's Gym, but I would like to have some basic equipment to do some type of workout. I did inform the front desk of the issue. Bottom line...there are better choices in Laramie for the same dough.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
PJDvacation, Thank you for choosing our hotel during your business trip to Laramie. We appreciate your feedback. We are sorry to hear that you were not pleased with the gym and the breakfast, and we will work on improving things for future guests and yourself if you may return. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Welcomed Stop"

5
22/07/2016

I have stayed here 4 times in the last 6 years and for the most part I have enjoyed all the stays. There was some work being done on the parking lot which cut the spaces available almost in half and made it inconvenient.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Marksw12, Thank you for chooosing our location several times as you travel through Laramie. We greatly appreciate your loyalty and we are happy to hear that you have enjoyed your stays. Also, thank you for writing this positive review here on TripAdvisor. We look forward to having you back in the future. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Spacious room, convenient location"

4
12/07/2016

The king "suite" had a good sized sitting area, not a separate living room. It included an ample breakfast, with sausage and eggs and a variety of baked goods. A very satisfactory choice for a transit night.

"Great hotel in Laramie!"

5
11/07/2016

Very nice hotel. Super clean with nice pool, hot tub area and washer/dryer for guests. Hotel staff very attentive. We stayed in a king bed room and Enjoyed having a couch and chair in the room! Right on I-80. Highly recommend this hotel if you need to stay in Laramie!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Misty C, Thank you for taking the time to review our hotel here on TripAdvisor. We are glad to hear that you were satisfied with the hotel and staff, and we hope to have you back in the future if you find yourself in town. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Good for money; convenient"

4
10/07/2016

The hotel worked well for our needs as it was a stop over on a long trip. Staff was very helpful and the breakfast was convenient. Pool was small and they used too much chlorine. Rooms were neat but could have been a little cleaner. Internet was free but they had a clunky logon interface.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
SNKC, Thank you for choosing our hotel during your long trip. We are happy to hear that you were satisfied with the staff, breakfast, and rooms. We appreciate your feedback, and would love to have you back in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Two Thumbs Up"

5
07/07/2016

We were driving from Houston to Washington with two friends, our cats, and all of our belongings and needed to stop once on the way. We found the Best Western in Laramie online and I called around four hours ahead of time and booked the hotel. All of the staff members were wonderful. The rooms were clean. And the fee to add for animals was very reasonable. I definitely give it two thumbs up!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Mary G, Thank you for choosing our hotel during your trip to Washington. We are glad to hear that you were satisfied with your stay, and we appreciate your positive review here on TripAdvisor. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Don't trust reservations"

1
02/07/2016

Don't trust the system unless you speak to a live person and get their name. The first time we stayed at this location everything went fine so we didn't expect any problems this time. Boy were we wrong. The reservation was put on the wrong date. So when a person is living on a fixed income this is quite a large amount to have to swallow. The management does not care and will not move the payment to when we were suppose to arrive so we are charged for a room we didn't even get to use.

"Peaceful and a freindly place to stay"

5
30/06/2016

The staff was very friendly and responsible. They arranged a taxi early in the morning for me. We weren't able to get one , so without me even asking one of the staff offered to give me a ride. The room was pretty and well maintained. It was a great value for the money. I had very nice stay.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Reichel S, Thank you for choosing our location during your travels. We are very happy to hear that you were pleased with the staff and your room, and we hope to see you again in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Great Place to Stay in Laramie"

5
27/06/2016

We have traveled halfway across the country from St. Louis to Glacier, Yellowstone, and Grand Teton National Parks, and therefore have stayed in multiple hotels. The Best Western in Laramie was one of our last hotels, and it stands out as excellent accommodations. The staff was very helpful and friendly, and the room was a great value for the money.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Barbara S, Thank you for choosing our hotel during your travels. We appreciate your positive review here on TripAdvisor, and we would love to see you again if you find yourself in the area. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Traveling Stop"

5
12/06/2016

We had a nice stay. Friendly and helpful staff. Other than a little mold on the shower curtain, it was pretty clean. The mattresses were older and fairly firm. The continental breakfast was great. They had hot and cold food, pancakes, biscuits and gravy, eggs, sausage, bacon, fruit, muffins, and pastries.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Shane S, Thank you for choosing our location during your travels. We are very happy to hear that you enjoyed your stay, and we hope to see you again in the future. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Good value for your money"

4
11/06/2016

It was clean, staff was friendly. No complaints. The hotel is under renovation but still kept clean. The breakfast was standard fare. The rooms were quiet and comfortable. A bit outside of town but no problem getting to town.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
TinaLou12, Thank you for choosing our hotel, and for writing this positive review on TripAdvisor. We are glad to hear that you were satisfied, and we would love to have you back in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Nice Hotel"

4
10/06/2016

The staff was very friendly, the room was clean, and breakfast was much better than the typical hotel. We arrived late and left early but the staff was always cheerful and available. Will stay there again on our next trip through Wyoming.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Rafh875, Thank you for choosing our hotel during your trip through Wyoming. We are very glad to hear that you were happy with the service, room, and breakfast, and we look forward to having you back! Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Could do so much better"

2
10/06/2016

Lights did not work, front desk clerk was going to explain how to work them then decided she would come to help but never showed up. How complicated can turning a light on be that not only could she not explain how to do it she was going to have to come up and show us. Large very bad stain on chair, dirty carpeting, beds like concrete. Would NOT recommend

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Elizabeth D, Thank you for choosing our hotel during your travels. We are very sorry to hear that you were dissatisfied with the room and the service, but we do appreciate your feedback. We would love for you to give us another chance and stay with us in the future and if not we really appreciate you staying with us. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Wonderful accommodations"

4
04/06/2016

We arrived after midnight and were greeted by a very helpful person at the desk who offered an upgrade to a suite. The room was clean, comfortable, with extra desk, microwave, fridge, sofa and chair. Breakfast was advertised as 'hot' but food was barely warm. Check-out easy, person efficient. Nice lobby, internet worked well.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Kcgaryd, Thank you for taking the time to review our hotel here on TripAdvisor. We appreciate your positive comments and will address the issue with breakfast. If you ever find yourself in Laramie again, we would love to have you back. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Dog Show"

5
31/05/2016

I loved everything about this hotel except for the thin blanket. I put on more clothes to stay warm because I didn't realize I was too cold until after I went to bed. I keep my room cool because of my dog who enjoys a cool room.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Sue C, Thank you for choosing our location when coming to town for the dog show. We are glad to hear that you were satisfied with the hotel and we would love to have you again if you find yourself back in town. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"One night in Laramie"

2
29/05/2016

Had problems accessing internet from room repeatedly. Bedside clock/alarm did not work. Chlorine odor in lobby from either mop bucket that sat in hallway all day, the swimming pool or a combination of both.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Randall L, Thank you for taking the time to review our hotel. We apologize for the problems you experienced, and we truly appreciate your feedback. We have addressed your concerns and hopefully this will improve the experience of future guests and yourself if you return. The internet has been upgraded recently and should not cause any more problems, and the odor has been addressed. We would love for you to give us another chance and stay with us in the future and if not we really appreciate you staying with us. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"pleasant"

4
28/05/2016

I would recommend this hotel to anyone traveling in the area. The facilities are both neat and clean and the continental breakfast was very good. The stall was both helpful and friendly. The only reason I did not grade as excellent was the age of property.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Stanley R, Thank you for choosing our hotel during your travels. We are happy to hear that you found the hotel to be neat and clean, and we appreciate your review of our location. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Oasis between cities"

5
26/05/2016

Hotels are few and far between when traveling in the West. We were fortunate to locate this BW. Called ahead to book a room and it was ready when we arrived. Clean, fresh, renovated. Staff was helpful. Check in was a breeze. We were offered express checkout but opted to check out in person instead. Morning staff was helpful to put together a grab & go snack since we weren't able to make breakfast time. Room was nicely laid out. King NS with plenty of space. Great seating other than the standard hard straight chairs and an ottoman to prop your feet on. Appreciate the hospitality and will definitely return if we are in the area. They sold out the night we arrived... Special Olympics event in the area. Easy to navigate the city and while the hotel was near the interstate, it was still close to food places in town as well as quaint shops to browse in too.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Margaret A, Thank you for taking the time to write this positive, thorough review of our location. We are very glad to hear that you were satisfied with the hotel and staff, and we look forward to having you back if you find yourself in the area again. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"great stay"

5
23/05/2016

we loved our short stay.We were on our way to Utah and this is good place to stop.The area around the site needs tidying up but the adjacent lot is for sale. Lets hope that It sells soon. Lovely views.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Gordon K, Thank you for taking the time to write this positive review of our location. We appreciate your comments and we are happy to hear that you were pleased with your stay. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Wonderfully comfortable bed!"

4
21/05/2016

After driving 10 hours, I could have slept in that bed for days, it is that comfortable! It was a king size with no lumps; only a smooth luxurious feel. The view of the prairie and mountains was spectacular!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Irishtomato19, Thank you for choosing our hotel after a long day of travelling. We are glad to hear that you enjoyed your room and the view, and we would love to have you back if you find yourself in town again. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Saved us when I-80 closed"

5
09/05/2016

We pulled in and were able to get out of the inclement weather and into a very nice king suite. Great people and so gracious. And plenty of parking for all of us who were stranded. I am sure that there was quite a rush of people for this place on the night that we stayed. Would recommend!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Makauff2, Thank you for choosing our hotel when facing inclement weather. We are glad to hear that you were happy with your stay and the staff, and we hope to have you stay with us again in the future. Also, thank you for taking the time to post this positive review of our location. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Great Get Away"

5
09/05/2016

This hotel is centrally located. It is clean and the staff is very friendly and helpful. We asked for suggestions of where to eat and what to visit. The staff drew on the map where to go and explained how to get there.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Earl G, Thank you for your positive review of our hotel. We appreciate you choosing our location, and we are very glad to hear that you were satisfied with you stay. We would love to have you back if you find yourself in town again. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Nice getaway"

4
02/05/2016

My husband and I stayed at this hotel just to get away and do some fishing. Jacob was very friendly and informative. The hotel was clean and in good repair. Our room was between the stairs and the elevator but we did not hear any noise from either.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Tambra B, Thank you for choosing our location when going on your fishing trip. We are glad to hear that the staff was helpful, and that you were satisfied with your stay. We appreciate your review of our hotel and hope to have you back if you find yourself in Laramie. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Laramie for a night"

4
30/04/2016

We stayed for one night, while traveling home. Room was nice, hot breakfast that was available was ok. Location not far from interstate, near 2 truck stops, but surprisingly noise wasn't bad. Fast food nearby, but for a sit down meal you'll need to drive on into town.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Rev M, Thank you for choosing our hotel while traveling home. We are happy to hear that you were satisfied with your stay and our location, and we hope to have you back in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Excellant Hotel to Stop"

5
25/04/2016

Hotel is in excellant location along I80 and conviently located close to restraunants and gas stations. Staff were very friendly and knowledgable. This location was very clean including the whole property in and out. I would recommend this a great location to stay while visiting in Laramie or just passing through.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Lawrence B, Thank you for choosing our hotel during your travels. We are happy to hear that you were satisfied with your stay, and we hope to have you back if you find yourself back in town. Thank you for your positive review of our location. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Great stay"

5
22/04/2016

Had a great nights stay at the Best Western in Laramie, Wy. Room was a king and was huge. Place was really clean. Breakfast was good. Management was very nice and helpful. Will stay here again when in Laramie. Won't find a better room for the price.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Travis L, Thank you for choosing our location when staying in Laramie. We are very glad to hear that you were satisfied with all aspects of your stay, and we appreciate your positive review of our hotel! If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Wonderful Place to Stay"

5
13/04/2016

Spent three nights while visiting our son. Rooms were wonderful, service was great and the warm breakfast and good selection of food was a delight. M wife used the pool on two occasions and the staff was most accommodating. Would definitely recommend and will stay again when we visit in the fall.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Dale K, Thank you for choosing our location when visiting your son. We are very happy to hear that you were satisfied with all aspects of your stay, and we appreciate your positive review of our hotel. We look forward to having you back in the fall. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Great hotel for a quick stay"

5
24/03/2016

This hotel was a great place to stay for my 2 children, myself, and another adult. We really enjoyed the stay. It was comfortable and the decor was great. We will definitely stay at this Best Western if and when we travel through Laramie again.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Jacqueline T, Thank you for choosing our hotel while travelling with your family. We are very glad to hear that you were pleased with the rooms and decor, and we look forward to having you back next time you find yourself in Laramie. Thank you also for this positive review of our hotel. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Clean and reasonable priced"

5
20/03/2016

Just wanted to say what a nice place to stay. Rooms were clean and comfortable. Staff was very nice and accommadating. Will stay there again if an occassion arises for us to travel that route again. They also suggested a few places to eat at and was delighted with their reference.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Patricia G, Thank you for staying at our hotel during your time in Laramie. We greatly appreciate your positive feedback, and we are glad to hear that you were so pleased. We look forward to having you back if you travel that route again. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Good place.. "

5
16/03/2016

The staff were friendly and efficient. The lobby was clean and organized. The rooms were clean and the beds comfortable . Parking was good for us pulling a camper.The place was easy to find.. Just off the interstate.The price was reasonable. Showers were good!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Cindy H, We are very glad to hear that you were satisfied with many aspects of your stay, and that you feel our location deserved top ranks. We appreciate you taking the time to review our hotel, and we would love to having you back again if you find yourself in Laramie. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Typical good Best Western"

4
14/03/2016

We frequently pick Best Westerns when available because for us they have been consistently good and this one met that expectation. It's convenient to the Interstate but far enough away to reduce the noise. The room was clean and typically equipped and appointed. Ours was wheelchair accessible and the bathroom is generously sized.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Gary J, Thank you for choosing our hotel and the Best Western name during your travels. We are glad to hear that our location met your expectations, and that you were pleased with the room and bathroom. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Quiet Hotel"

3
14/03/2016

This hotel is quiet and just on the outskirts of the main part of the city. If you want to be close to the university, it is not. The views are nice. The pool was chilly. The hot tub was nice. The breakfast had hot and cold choices with plenty of choices for even picky eaters. The room had a fridge and microwave as well as a coffee pot. The coffee pot however was located in the bathroom which was odd to us. We moved it to the top of the microwave stand. Room was clean overall.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
01_klynn_21, Thank you for taking the time to review our location. We appreciate your feedback, and we are happy to hear that you were pleased with many aspects of your stay. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"BW Laramie, WY"

3
08/03/2016

The room was decorated well the amenities were plentiful. When I took my kids to go swimming, the pool and hot tub were very cold. The beds were difficulty to sleep on due to hardness of mattress. Staff were pleasant.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Darwin C, Thank you for choosing our location when travelling with your family. We are sorry to hear that a few things did not meet your expectations, and we greatly appreciate your feedback and will certainly use it to improve our hotel. If you have any comments or questions please feel free to contact us directly at 307-745-5700 or e-mail [email protected] Thank you.

"Poor Response"

2
08/03/2016

Staff did not respond appropriately to my complaints about noise and tobacco smoke odor in the room. They did not relocate me to another room or offer a discount on the room charge. I complained to the front desk staff on three occasions.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Richard T, Thank you for staying at our hotel during your time in Laramie. We appreciate your feedback, and we sincerely apologize for any inconvenience you experienced at our hotel. We would love for you to give us another chance and stay with us in the future and if not we really appreciate you staying with us. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Highway closure rewarded with excellent lodging experience."

5
03/03/2016

The room was 10/10, the staff were 10/10, the amenities like the pool and hot tub were just what this road weary warrior needed, I felt fortunate to experience a highway closure of the Interstate I-80 just so I could stay in the best Best Western in the west. I would have been happy to stay longer but when the highways reopened the trip had to go on. When in Wyoming take my advice and stay here.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
lrg763, Thank you for choosing our location when facing road closures. We are very glad to hear that you were satisfied with the room, staff, and so on. Thank you also for taking the time to post this positive review of our hotel. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Comfortable and quiet accomodations"

4
24/02/2016

We were quite happy with our accommodations and the price we paid. The area is on the edge of town and relatively quiet. The breakfast was a pleasant surprise being far more than a stale roll and cup of coffee offered at many budget motels. Eggs and sausage and orange juice are a great way to start the day. For you exercise fanatics, the Laramie greenway starts just to the east of the motel. Our only complaint was that the rooms mirror was hung so low that it covered one of the few electrical outlets.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Doug K, Thank you for choosing our hotel during your time in Laramie. We are glad to hear that you were pleased with your stay, and that the accommodations were satisfactory. We hope to see you again in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"The heat controversy continues"

4
20/02/2016

I used my points for this initial visit since high winds on I-80 closed the road for further travel west on this February day. The day manager allowed an early check for this Diamond member however the complimentary water and welcome bag was not offered. Previous reviewers complained about the lack of heat inside their rooms and I noticed the same as well throughout the hotel. I'm going to assume that since this is a northern property cooler inside temperatures are preferred locally. As for me I personally had to set the heater on 76 degrees to feel comfortable during the evening. The complimentary hot breakfast was BW standard but the cool air in the breakfast room caused the hot items to feel and taste cold; continued gentle reminders are in order here. Since I travel frequently I will still rate this Inn as a good stopping place for the business traveler or family as the amenities described are accurate and of good quality.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Lawrence G, Thank you for taking the time to post such a thorough and insightful review of our hotel. We appreciate your feedback, and will address these issues. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Great staff, nice hotel"

4
19/02/2016

Been staying here once a month while going to graduate school. Comfortable, open rooms, very nice staff. Located right off I-80. easy access to downtown. Pool, gym, and hot tub on property. Room rate is varies.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Cynthiah613, Thank you for staying with us repeatedly while attending school, and for taking the time to write this positive review of our location. We are glad to hear that you were satisfied, and we look forward to having you back in the future. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"not what i booked"

2
18/02/2016

I booked a 2 queen handicap accessible room and did not get that. Staff said we do not have rooms like that and because everything was full i had to take it or stay in my car. I use a wheelchair and it was very difficult to maneuver around the restroom and took us a while to get me off the toilet.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Michelle H, Thank you for choosing our location during your travels. We are sorry to hear that you were not able to receive your desired accommodations, and we appreciate your feedback here on TripAdvisor. If you stay with us again, please try booking the room over the phone so that we can be sure you get what you need. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Problems"

2
17/02/2016

Waited at the front desk for awhile to check in. The room was cold with no visible thermostat. There were no extra blankets in the broken closet. The worst problem was the non flushing toilet. Wake up service was good. The breakfast was extensive and excellent.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Janice O, Thank for choosing our hotel during your time in Laramie. We apologize for your dissatisfaction and any problems you faced, and we appreciate your feedback so that we can improve the experiences of our future guests. We would love for you to give us another chance and stay with us in the future and if not we really appreciate you staying with us. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Would stay again!"

5
13/02/2016

My wife and I had to stay there for over a month because of my work. All the staff, from the maids to the owner, were extremely pleasant, super friendly and accommodating! Rooms and beds are very clean. They had reasonably prices laundry on site which made my wife's life so much easier than having to go to a laundry mat. Breakfast was provided every morning and if you just ask they were more than happy to let you in the breakfast room for coffee or tea at any time day or night. They also had no problem with us having our fur-babies with us. All in all it was a great experience!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Gabe P, Thank you for choosing our location for your extended stay. We are so happy to hear that you were satisfied with all aspects of our hotel, and we appreciate you taking the time to post this positive review on TripAdvisor. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"Not a place to get rest while on a travel"

3
10/02/2016

Walls are paper thin. We could hear the next people talk till 3:30am and we had to get up at 4:00am. Went to the front desk and they do not have anyone working at the front desk 24/7. You have to call from the front desk if you need anything and it wakes up who ever is staying the night. At 5am as we are leaving, I had to buy tylenol and had to wake the desk clerk up. They also do not have free coffee or tea for guest except for breakfast, which we had to leave before 6. Not your typical BW as in the West and East Coasts.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Sherri C, Thank you for choosing our hotel during your travels. We are sorry to hear that you were displeased with your stay. We really appreciate your feedback, and hope that if you ever find yourself back in town, you might give us another chance. If you have any comments or questions please feel free to contact us directly at 307-745-5700 or e-mail [email protected] Thank you.

"bring xtra blankets"

3
06/02/2016

maintenance man will not fix the problem and if he gets a phone call ooh forget ever seeing him again, had problem with heat put the heater on the highest temp for over and hr and still cold in room all the maintenance guy did was come in lower the temp control his cell phone rang he left the room to answer it and NEVER returned

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
127reubenh, Thank you for staying with us during your time in Laramie. We appreciate your feedback, and apologize for any inconveniences you experienced at our hotel. We would love for you to give us another chance and stay with us in the future, and if not we really appreciate you staying with us. If you have any questions or concerns please call us at 307-745-5700 or email [email protected] Thank you.

"Great Stay"

5
30/01/2016

My wife and I very much enjoyed this hotel. The room was super clean and nicely furnished. The bed was excellent. Breakfast was hot and tasty. The hotel staff very courteous and helpful. We will stay here everytime we pass thru Larimie.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Virgil W, Thank you for staying with us during your time in Laramie. We are glad that you enjoyed our hotel and we look forward to having you back next time you're in town. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Great place to stay!"

5
28/01/2016

The owners and staff are great! Very friendly and helpful! Great pool. Our kids loved it. Rooms are clean and have a microwave and fridge. Convenient location that is right off I-80 making it great for travelers. Breakfast is really good and has biscuits and gravy, waffles, sausage, eggs, and a lot of other items.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Manuelmoreno1982, Thank you for choosing to stay at our hotel, and for writing such a positive review of our location. We are very pleased to hear that you were satisfied all around, and we hope to have you stay with us again in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Extremely Clean & wonderful staff"

5
15/01/2016

Bad weather forced us off the road early and we were very fortunate that we stopped at the Best Western Laramie Inn. What a wonderful hotel! Our room was spotless and clean smelling even though we needed a pet room. The television had a line through the screen and the staff immediately exchanged it. We will definitely stay at this hotel again!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Donna F, Thank you for your positive review of our hotel. We are very happy to hear that you were pleased with your stay, and we look forward to having you back in the future. If you have any questions or comments regarding reservations or anything at all, please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"first night in Wyoming"

4
10/01/2016

Kegan checked us in. Best Western's are a great place to stay. I rarely have a poor experience at a Best Western hotel. Laramie was a stop off for the night on our way to Jacksonville, WY. Thanks for the restful night :) On with the Drive the next day.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Micheal L, Thank you for choosing our hotel when stopping in Laramie. We are glad to hear that you were pleased with your stay, and we hope to have you again if you find yourself back in town. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Great Staff"

5
30/11/2015

This hotel was very clean and the staff was very helpful and gracious. Breakfast was fabulous, plus having vending machines was helpful. We arrived early because of an early flight into Denver. This meant we had very little sleep. The staff let us check in early and get some sleep before we met up with the rest of the family.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Marie D, Thank you for choosing our hotel when forced to stay in Laramie. We are happy to hear that you were satisfied with the value of our location, and we hope to have you back if you find yourself in town again. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Great Room and Great Value"

5
20/11/2015

We were forced to stop because of bad weather, we felt very lucky to find a hotel that was ecconomical but felt like luxury! Good night so we could head out in the daytime for the rest of the ride home

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Marie D, Thank you for choosing to stay with us here in Laramie when you encountered bad weather. We are happy to hear that you were pleased with our hotel, and we hope to have you back if you find yourself in town again. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"BEST Hotel I've ever Stayed At"

5
16/11/2015

This was the cleanest hotel I've every stayed at and I've stayed at a few. Spacious rooms. Nice, clean pool. Friendly, informative staff. Wonderful breakfast - sausage gravy/biscuits, fruit, homemade waffles, eggs, sausage, etc. Stayed 1 night earlier in the week and 3 nights later in the week. Near UW so a great place to stay if you are in town touring campus. Not far off interstate.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Eva M, Thank you for choosing to stay with us, and for taking the time to write this positive review of our hotel. We are very pleased to hear that you were so satisfied, and we would love to have you back if you find yourself in Laramie again. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Smell like pee"

2
12/11/2015

The room had a bad odor. I would rate the room poor due to the smell in the room. The front desk night clerk was very pleasant easy to work with, we were on the road for many hours and all we wanted was sleep.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
paulrT9463AE, Thank you for staying here during your time in Laramie. We are sorry to hear that you were not satisfied with the room, and we appreciate your feedback. We would love for you to give us another chance and stay with us in the future, and if not we appreciate you staying with us. If you have any questions or concerns please call us at 307-745-5700, or email [email protected] Thank you.

"Nice location"

4
08/11/2015

Nice location and easy to find. They were in the middle of repaving the parking lot so had to park away from the entrance. The hotel staff came and helped carry suitcases into the hotel. Although close to the interstate it was very quiet. Laramie is very close for some very nice dining options. College towns usually have some unusual places to try. We ate at the brew pup. They had great food with a large variety of selections.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Garth V, Thank you for choosing to stay with us during your time in Laramie. We apologize for the inconvenience of repaving, and are glad to hear that the staff was helpful in carrying your luggage. We appreciate you taking the time to write this positive review, and we hope to have you back next time you find yourself in town. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Great and Convenient"

4
07/11/2015

I love Best Western. The beds are always comfy and rooms are very clean. I was traveling with my daughter and the pool made our trip that much more enjoyable. Traveling across country makes you tired and Best Western provided me with a place that not only was affordable, but clean and comfortable.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Julia M, Thank you for choosing our hotel when traveling across country. We are happy to hear that you were satisfied with the beds and room, and that you found everything to be clean and comfortable. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Good Hotel"

4
03/11/2015

We are well satisfied with our stay at this hotel. The hotel clerk was helpful in guiding us to a great place for dinner. The room was clean and comfortable. We will stay there every time we go through Laramie and need a room.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Glenys H, Thank you for choosing to stay with us during your time in Laramie, and for posting a positive review here on TripAdvisor. We are pleased to hear that you were satisfied with your stay, and we look forward to having you back in the future. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Nice stay"

3
18/10/2015

My stay was nice ; two days My only complaint was the water pressure sucked!! Took forever to feel like I had the soap out of my hair and off of me- and towels? More or less thin things that were more of being between a hand towel and a full grown towel Great for wrapping around ur head if a girl but if u are a full figured lady or man- or a lady with large endowments would not even go around u Over all though the hotel was very clean and enjoyed my stay I would just suggest getting rid of the big shower heads and buy the cheaper low pressure heads/ may not be as pretty but people would enjoy the pressure more And maybe go to Sams club and buy some great quality towels; dang , they are only 7 bucks a piece I know because I have them in my house- even have two in my truck just for places like this

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
cingdad, Thank you for choosing our hotel during your time in Laramie. We appreciate your review and all of your feedback. We are very happy to hear that you were pleased overall, and we hope to have you back again. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Nice place to stay in Laramie near the Interstate"

4
17/10/2015

We spent one night here on a long trip and found the hotel and accommodations to be very good. The staff was very nice. The only complaint was that the exercise area was not available early in the AM. Otherwise, convenient place to stay.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Joseph S, Thank you for choosing to stay with us. We appreciate your feedback, and are very happy to hear that you were pleased with your stay. Thank you for taking the time to review our location. If you are ever back in Laramie we would love to have you come stay with us again. Please don't hesitate to call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"nice place to stay"

5
12/10/2015

how nice is it when the hotel staff tell you that they are glad you stayed and appreciate your business? we were very pleasantly surprised and totally enjoyed our stay! The location was only a few minutes from downtown or the college. We had no complaints at all!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Michele O, Thank you for choosing our location during your time in Laramie. We are happy to hear that you were pleased with the staff and location, and we hope to have you back if you're ever back in town. If you have any questions or comments, or would like to make a reservation, please call us at 307-745-5700 or email [email protected] Thank you.

"Easy access with clean, quiet rooms"

4
11/10/2015

We've been here twice in the last few months as a quick stay over before driving back home to Utah. Access from the freeway and into town are good. The breakfast offering is rather basic, without any standout touches. We chose to go to a restaurant for breakfast instead.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
GroovinGourmet, Thank you for staying with us a couple times, and for taking the time to review our location here on TripAdvisor. We appreciate your positive feedback, and hope to have you back in the future. If you have any questions or comments regarding reservations or anything, please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"Great Place to stay!"

5
10/10/2015

My wife and I stayed here on our way back from Grand Teton National Park. The room was very nice. The bed was the most comfortable we had this trip. The hot Breakfast was very good. Eggs, sausage, bacon, biscuits, gravy, fresh fruit. We will definitely stop there again!

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
rgoben, Thank you for choosing our hotel on your trip back home. We are glad to hear that you were pleased with the room, bed, and breakfast, and we look forward to having you stop here again. If you have any comments or questions please feel free to contact us directly at 307-745-5700 or e-mail [email protected] Thank you.

"Sleep like a bear!"

5
10/10/2015

Our stay in Laramie has always been a good one at this motel. The rooms are big enough to move around in, with great beds and showers! It's conveniently located from downtown and the University of Wyoming, as well as shopping and good restaurants. A big plus for us is that they are a pet friendly motel so traveling with our little dog is much easier.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Mary P, Thank you for staying with us during your time in Laramie. We are happy to hear that your stay was a good one, and that you were pleased with our rooms and location. We appreciate your positive review here on TripAdvisor, and hope to have you back if you ever come back to town. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Best Western stay"

5
08/10/2015

The young man who registered me was very helpful, polite, and courteous. The breakfast was excellent - such a wonderful selection and it was ready early so we could get on the road early. One improvement that would help the elderly is grip bars by the tub to assist getting in an out of the tub.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Myrna J, Thank you for choosing to stay with us. We are pleased to hear that you were satisfied with the service and breakfast, and we appreciate your feedback. We hope to see you again if you're ever back in Laramie. If you have any questions or comments regarding reservations or anything at all please feel free to call us at 307-745-5700 or email [email protected] Thank you.

"I was ready for this"

4
08/10/2015

After the place where we had spent the night before and twelve hours of driving I was ready to find a nice, good pleasant place with some room that did not smell of disinfectant. I found it here and more. The young man at the desk was right on top of things and I was checked in within about 3 minutes. He answered every question and even held the door so that I could get the luggage trolley in. The room met all of our needs even to the spacious sink counter. The breakfast the next morning was very good and the only thing that could have made it better was bacon as my wife does not care for sausage. I was well satisfied. We had the personal care of "Mike" who was really of top of everything around him and checking with the customers. The next time we need a room in Laramie this is where we go.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Dj M, Thank you for staying at our hotel after a long day of travelling. We are glad that you found what you were looking for, and that you were satisfied with the service and amenities. We look forward to having you back, and if you have any questions or comments regarding reservations or anything at all please call us at 307-745-5700 or email [email protected] Thank you.

"Perfect stop over."

5
06/10/2015

Clean, modern, and comfortable - for a reasonable price. Also extremely close to I-80 and to downtown Laramie. The breakfast was above average, and we paid a little over $100 for the evening. We were passing through, and this was the perfect place to hang our hats for the evening.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Steve H, Thank you for choosing to stay with us when passing through Laramie. We are very pleased to hear that you were satisfied with our location, and that you found our hotel to be clean, modern, and comfortable. Feel free to call us anytime at 307-745-5700 or email [email protected] if you need to make a reservation or have any questions or comments. Thank you.

"Great place for a tired traveler"

5
01/10/2015

Great hotel for a tired traveler. I had been on the road for 14 hours when I came across this hotel in Laramie. I thought I was turning into the Super 8 due to the confusing signs. I was pleasantly surprised. Great bed. Awesome pillows. Clean, Clean, Clean!!!! Awesome hot breakfast, not that continental crap. Overall a great stay. Discounts for AAA, Military, etc.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
OpieF15E, Thank you for staying with us after your long drive into Laramie. We are very pleased to hear that you were satisfied with the hotel, and we appreciate you taking the time to write this positive review on TripAdvisor. If you are ever back in Laramie we would love to have you come stay with us again. Please call us at 307-745-5700 for reservations or questions/concerns or e-mail [email protected] Thank you.

"One of the Best"

5
28/09/2015

I have stayed here several times and could not be more pleased. The owner is dedicated to excellence and will go out of his way to attend to his guests. The rooms are spacious, clean and so comfortable. Nice breakfast. Employees are friendly and helpful. Luggage carts are available and appreciated. Peaceful view.

Ketan C, Front Office Manager at BEST WESTERN Laramie Inn & Suites, responded to this review
Judith M, Thank you very much for choosing to stay with us several times when coming to Laramie. We appreciate your positive review, and are happy to have met your expectations. We value your input and hope you continue to use us as your preferred hotel here in Laramie. If you have any comments or questions please feel free to contact us directly at 307-745-5700 or e-mail [email protected] Thank you.