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Best Western Plus Hotel Forest Park Inn, Gilroy

4.0/5  - basé sur 698 notations.
375 Leavesley Road, 95020-3606, Gilroy, United States - See map
Best Western Plus Forest Park Inn - There’s no better way to experience Gilroy than from the Best Western Plus Forest Park Inn which is located minutes away from the Gilroy Premium Outlets. #ShopTillYouDrop #BestWesternGilroy The Best Western Plus Forest Park Inn is ideally located in the center of Gilroy. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Experience the beauty of northern California from this award-winning Gilroy hotel near Gilroy Gardens, the Gilroy Garlic Festival, wineries and more. Conveniently located off the freeway, the Best Western Plus Forest Park Inn is the perfect home-away-from-home for business and leisure travelers alike. While the town is well-known for its annual Gilroy Garlic Festival and surrounding wine country, there are plenty of other reasons to visit. Shoppers can shop to their heart's content at the adjacent Gilroy Premium Outlet Mall, while families can enjoy hours of family fun at Gilroy Gardens Theme Park, just three miles away. This Gilroy hotel hosts many guests in town for one of the area's popular annual events, including golf tournaments (Eagle Ridge, San Juan Oaks & Cordevalle), the Northern California Renaissance Faire and the California Pack Trials agriculture competition. Our property is a convenient pick for visitors to nearby Hollister, CA. And, because Gilroy's mild climate and picturesque scenery make the area a top choice for winery and golf-course weddings, the Best Western Plus Forest Park Inn is a popular choice for wedding travelers as well. In fact, our Gilroy hotel offers 1,800 square feet of flexible meeting and event space that can accommodate functions of up to 180 guests. This is also ideal for employees visiting PG&E, Syngenta, Cal Trans and the Union Pacific. This Best Western hotel in Gilroy offers beautifully appointed guest rooms with private balconies and a full complimentary breakfast. Each spacious room comes fully equipped with a refrigerator, coffee maker, cable satellite TV with HBO®, in-room movies, Nintendo® and Wi-Fi access. Other hotel amenities include an outdoor heated swimming pool, spa/steam room, and exercise facility. Find out why the Best Western Plus Forest Park Inn has been consistently rated number one by TripAdvisor. Contact a member of our friendly staff to book your stay today! The pool will be closed due to upgrades from November 7, through December 8, 2018.

Best Western Plus

Hotel Forest Park Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Tennis court
    Tennis court
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 698 guest reviews
NOTE ISSUED
Excellent
259
Very Good
244
Average
119
Poor
46
Terrible
30
REFER TO NOTICE
Business Business
136
Couples Couples
173
Family Family
282
Friends getaway Friends getaway
41
Solo travel Solo travel
32
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Open House"

4
05/11/2018

We had a very enjoyable stay. The only one problem was the hospitality lady being rude to my daughter but not others. She did nothing to her except ask about juice. I would recommend this hotel to anyone who is looking for a pet friendly hotel very clean rooms no smells from previous pets. The hotel staff was very respectful,helpful and courteous!

"Nice and comfy"

4
02/11/2018

The hotelroom was nice and big, it even had a balcony. Had never heard of Gilroy before, the smell of garlic was all around. When you get used to it, it's fine. The kingsize bed was comfortable. Staff was friendly. Breakfast was good and had enough choice to accommodate everyone.

"Always comfortable and safe. Staff is always friendly and prompt with service when requested."

5
26/10/2018

Always comfortable and safe and staff always respond quickly and do so with a smile. I stay here regularly every September through October and have for several years. This hotel always exceeds my needs.

"Very nice rooms"

5
24/10/2018

Very nice hotel close to the freeway, shopping and more. We had room 218 which was very large and comfortable. Extra wide door into the bath. Balcony with two chairs and a table except no nice view. It overlooks the parking lot and an empty field. The room had a large comfortable chair, ottoman, desk, fridge and microwave. My only complaint is the stair wells are very dark. There is only one light in the stair wells on the second floor. The first and third floor stairs are not easy to see. There is an elevator, but we usually take the stairs. Breakfast room is large and comfortable. Hold about 50 people. Normally BW has waffles you cook yourself but this one had pancakes. Did not try them though. Also had either sausage, bacon or Canadian bacon; mini omelettes; cereal; bread and pastries; yogurt; fruit and more. Reception area is very large. Cookies in the afternoons, coffee and water all the time. Lots of windows so it is bright and cheery. Comfortable sofas and chairs with a fireplace. Will definitely stay again when in the area.

"Clean and Safe"

5
01/10/2018

This property was very clean and well maintained. Our room was very clean and all amenities worked. Great selection of TV channels. Felt very safe and secure during our stay. We had friends staying at another hotel across the highway and this was not the case at their hotel. I will be staying here again on our next trip.

"Comfortable and a great location for Gilroy Premium Outlets and other attractions."

4
29/09/2018

It was a one hour drive on 101 from San Francisco Airport. For some reason my booking which was through Booking.com did not appear on the screen of the reception desk. However later the booking was found and then was a smooth checkin. The two queen bed rooms are large enough and comfortable The hotel is very convenient for going to all the shopping outlets in the vicinity. All within 5-7 minutes driving distance. The rooms are comfortable. I was allotted a room on the ground level ( 1st floor) and very near the car park. Its a great location to visit the attractions nearby like Monterey , Carmel etc. The hotel breakfast was good and the spread though not very elaborate is sufficient. The checkout was a very smooth process.

"Fair"

3
19/09/2018

On the edge of the "city" Gilroy and within walking distance of the "Gilroy Premium Outlet". Friendly reception desk that is located in a separate building. As a result, the reception has no "connection" with the rooms and guests in the separate building. This gives a somewhat "distant" feeling, and ensures little involvement from the reception with the guests. Quick check-in, after which the search start for the right room in an unclear building that has strange corridors and wind blowing through. The provided map helps a little. Room spacious and well cared for. Balcony with table and two chairs that is mainly occupied by pigeons. 2 Queen size beds, desk, fridge (defect), microwave oven, office chair and TV with enough channels. Enough wall plugs to charge all electronics. Bathroom complete with enough towels. Washbasin separate from bathroom and with coffee app. Wardrobe with large mirror. We had pool view but unfortunately the pool that was closed for 2 days without any notice. (a new resin / wax layer to provide slipping). For breakfast you have to go back to the reception building. Breakfast is sufficient but there is no longer any replenishment the last 20 minutes before the buffet closes and 10 minutes before the end one already started to clean up. Because of this, you cannot have breakfast in peace. In the evening, "wanderers and the homeless" wandered through the rubbish bins. Next to the hotel is the "Black Bear Dinner" restaurant that serves breakfast, lunch and dinner. Guests also use the hotel parking spaces. Price / quality for the hotel is ok but we had a somewhat "lost" impression. Location is ok.

"Great Hotel Great Location"

5
17/09/2018

I have been returning to this hotel for 10 years The rooms are clean and very nice. The price is good. And the breakfast is amazing. I love this place. It's in a good locations close to the outlet stores, pacheco pass and other tourist fun places

"Convenient Location "

4
16/09/2018

The Forest Park Inn is ideally located for exploring Monterey, Carmel, Big Sur, and Santa Cruz—all within an hour's drive. There is plenty of free parking and an adjacent restaurant called the Black Bear Diner, which serves decent American comfort food. The rooms are spacious and clean. I even had a balcony with table and chairs, though it just overlooked the parking lot. Nothing exceptional about the decor and amenities, but no major complaints either. Overall, I had a good experience, I would consider staying here again if I'm in the area.

"Good location, friendly and clean"

4
31/07/2018

This hotel it in a great location we have stayed here several times and will stay again. Just blocks from the outlet mall and great restaurants. Hotel is very clean and the staff is very friendly and helpful.

"Nice spot for a night en route home"

5
27/07/2018

We stayed here for a night between SoCal and SF and it was the perfect stop. Pool was pleasant, close proximity to the Outlet shopping for my teenager, quick breakfast before hitting the road the next morning. Wish I'd realized there was a fitness center on site, though.

"Convenient location and clean"

3
26/07/2018

Convenient location if you leave SF direction south. Large and clean rooms. Breakfast buffet not really worth being mentioned, but we found good coffee places in town (i.e. on 1st street). Used the laundry machine and dryer. Diner next door and a Seven11 just across the street.

"Should have been better"

2
16/07/2018

This should be a 4 star review. The hotel has a great breakfast, though the dining room is small, and a really nice gym and pool. Service was good and parking pretty easy. It's also in a nice location and surrounded by some pretty trees. However, staying on the third floor with a western exposure was a nightmare. First, the common areas of the hotel were open to the outside, even though entrance is on the interior. That made for a ridiculously warm third floor. We had a suite that had one window A/C unit for two rooms. It was a sauna when we arrived and stayed that way until late in the evening. The unit just couldn't keep up. Why would you turn the A/C off in a room the day someone is checking in, when it can barely cool one room let alone two? So that was a problem. And the baggage carts need a serious upgrade, though they do match the ancient elevator. This should be a 4 star experience, but only earned 2 from us.

General M, General Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to write a review and tell us about your experience at the Best Western PLUS Forest Park Inn in Gilroy. I apologize that you did not have a positive experience with our guest room. We will look into correcting the items mentioned. Your feedback is very valuable to us to enhance the future stays of all our guest and we appreciate you letting us know where we may need to make some improvements.

"Family Vacation"

4
16/07/2018

I recommend booking through Best Western membership club for family vacation or business. The Best Western reps were very helpful with finding location suitable for me in finding the best price available in perrfered area. I would advise to become a Best Western club member to obtain best discounts or deals were applicable.

General M, General Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for staying with us, and we hope to have an opportunity to serve you again.

"Clean Room"

4
02/07/2018

Room is clean. I really like how they replaced the carpet with laminate. Was a quiet place to sleep. Staff was friendly and professional. The lady at the front desk handled what seemed like a difficult customer and then kept her composure for us. Plenty of parking. Feels like a safe area to go to/from your car. The lobby was decent size with comfortable furniture. Breakfast is consistent with other BW Plus hotels. Coffee was good compared to other BW I've stayed.

"Unclean - Disgusting"

1
30/05/2018

My first time staying at this Best Western and the cleaning was either skipped or horribly done. The Bathroom has a lot of hair all over the floor from the previous guest/s, the edges of the flooring is very dirty, the outside of the tub is grimy, there was stuff in the toilet and not cleaned, there were drips of "something" on the bathroom floor, the pillows had hairs (small and long) on them from previous guest/s, the flooring wasn't vacuumed well there was dander all over, the corridor hallway was extremely dirty and looked like it hadn't been vacuumed in a long time. On top of it being very dirty when I got in my room around 4pm the cleaning crew were still cleaning surrounding rooms (this late in the day???) they were slamming the doors all around. Not a peaceful place to stay at all and I am extremely grossed out about how dirty the room is. I will NOT ever be staying here again.

General M, Director of Sales at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to give us feedback regarding your most recent stay with us. I sincerely apologize for your unsatisfactory experience you had during your stay. Our housekeeping hours are from 9:00 am to 5:00 pm. Management has taken up the issues you stated and addressed the housekeeping staff. This is defiantly not the norm and we were very disappointed to hear about your unsatisfactory stay. Here at the Best Western Plus Forest Park Inn we work hard not only to meet, but to exceed our guest expectations and I apologize that we felt short during your stay.

"Nice hotel good location"

3
25/05/2018

We looked for a place to stay in gilroy on our way from Yosemite to Monterey. We arrived in the evening and there was only a suite left but the price was reasonable so we took it. We are never disappointed with best western hotels. The room was very large with great bed kichennate and a gas fireplace . We're large bathroom . The only minus was at breakfast. The breakfast room is quite small and since it was weekend it was full and we had to wait like 10 minutes for a table and than in line to get food ( although that wasn't a problem to those who came half an hour later) the food was ok. Pancakes cheese eggs sausages fruits breads muffins and more. The location is 2 minutes drive from the mall.

"California Mission visit for 4th grade Report"

5
11/05/2018

Friendly and helpful front Desk Staff specially Vincent, clean room. Hot Coffee and cookies in lobby. When called front desk for extra towel we got them in less than 5 mins. One of the best Breakfast we had at any of Best Western Plus Hotels.

General M, Director of Sales at Best Western Plus Forest Park Inn, responded to this review
tlawrenc2018 thanks for the wonderful review! Also, did you mention cookie? yeah, you said cookie. I will take your advice and go eat two frozen cookie doughs with my coffee, you give GREAT advice! See you next time you are in the Gilroy area. #VisitGilroyAgain

"Never again"

1
08/05/2018

Stayed in this Best Western on a business trip I was scheduled for 5 days of staying at this hotel .an I checked out on the second day. First checked in went to my room there was personal items of previous people had to call front desk to get a different room one of my business associates also came on the trip she found somebody's garbage under the bed. The hotel is very noisy door shutting never again only positive side was the breakfast and I got to see the girl the front desk was polite the lady and the breakfast I was really really nice my only positive notes of this location

General M, Director of Sales at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to share your recent experience at the BEST WESTERN PLUS Forest Park Inn on TripAdvisor. We were disappointed to hear about your experience and would like you to know we truly value your feedback about the property. We hope the next time you are in Gilroy visiting we hope you will give us another try. Once again, thank you for taking the time to post a review.

"Family Vaca"

5
07/05/2018

Front desk supervisor was extremely helpful. We had a young child when we drove in from Sacramento and we had to change him before we went to Gilroy gardens. She worked everything out so we could have a slight early check in. She's very helpful and the entire staff was courteous and kind. Definitely will stay there again!

General M, Director of Sales at Best Western Plus Forest Park Inn, responded to this review
@ginaf674 Thank you so much for the awesome review. Our front desk supervisor is defiantly a gem. I am so glad you and your family were able to enjoy Gilroy Gardens. They just opened a extended water feature area that I am sure your kiddos will love! I know I did :) See you on your next adventure to Gilroy. #VisitGilroyAgain

"This place is ok for a night"

3
06/05/2018

The best things about this place is everything around it. The location is great and there is a good breakfast diner next door and a coffee shop a block away. This is an old hotel. The elevator's interior is wood so that should give you an idea. The rooms are clean and its quiet.

"Good andBad"

3
30/04/2018

I love this facility it was clean and my room was superb. The price is very good and amenities are superior to all others. The only problem is the key didnt work so well. The elevator was not working. I got to 3rd floor via stairs with all my luggage and couldnt get into room as key was bad

"Broken lighting, non working outlets and no management available to deal with the issues"

1
13/04/2018

Most of the outlets in the room did not work and the one that did had an outlet expander with all of the lights and the air conditioner plugged into it! All but one ceiling light were burned out or not functioning. When I requested management I was told they were all on vacation.

BestWesternHotels, Corporate at Best Western Plus Forest Park Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Ok, not the greatest Best Western Plus"

3
08/04/2018

It was ok. Room was good at first glance, but Needs updating. Stains on chairs and other things that just made me think yuck. Looked clean till I turned on the tub and saw hairs that were not our own. Room was extremely warm even with it being a cool evening and air on. Was on the second floor. Also bathroom does not have a fan. Very odd. Also halls very noisy. Heard kids running up and down halls the whole time. Continental breakfast was a Barage if people!!!! Didn't know where the lines started or began! Grateful a Black Bear diner was in the parking lot. Decided to breakfast there instead. Balcony was nice to have though. Most likely will be booking elsewhere when we return for a weekend at Gilroy Gardens. Wish I took pics.

"Time away"

4
04/04/2018

Very nice staff in all areas, exceptionally busy hotel tho well maintained. Breakfast was very good with plenty of options. Loved the balcony in the room. Gives the feel of open space. Got good solid, quiet, peaceful nights rest

General M, Director of Sales at Best Western Plus Forest Park Inn, responded to this review
Beckster2018! Thanks for the awesome review! We are so glad you enjoyed our wonderful breakfast and spacious balconies. Hope you are having an awesome day and we look forward to your next stay with us! #VisitGilroyAgain

"Too noisy"

3
02/04/2018

Beautiful place but the hallways were way too noisy. Had to sleep with a pillow on my head and the noise still woke me and my family up in the morning. Doors opening and slamming constantly. Lovely and comfortable room.

General M, Director of Sales at Best Western Plus Forest Park Inn, responded to this review
brackin2018! OMG noisy hallways! We have told our hallways to keep it down so many times and yet they just don't seem to listen. I will let the GM know that they need to be put in time out ASAP. And the doors definitely need a curfew on them. We do apologize for the inconvenience and hope that you consider staying with us again. #VisitGilroyAgain

"Always love the fact they have 3 queens for family."

4
30/03/2018

One of the main reasons I like BW is that they usually have the two room option with 3 queens, one being separated by a door. Great when you have a large family of both sexes OR Dad snores!! Free breakfast for those that are not picky. Restaurants near by. Quiet room. Pleasantly surprised.

"Favorite stop"

5
28/02/2018

Great value, good food close by, I make my living on the road and wish I could take this place everywhere I go. Sandy , Miama and all the front desk crew are as good as they get!! If you are traveling through the area or vacationing here, you won't go wrong! Keep up the Great work!

"Good stay"

4
01/02/2018

Clean enough hotel. Hard wood floors in guest rooms and tile floor bathrooms. Only patch of carpet was next to the bed. There was a large amount of dust throughout the room especially the shelf under the sink. Check in was quick and easy. Everything worked and was up to date.

"Should be a Motel"

2
13/01/2018

Generally an unhappy experience... Parking lot in back was a little disheveled from construction. Lot security light was out, Worse, the rear entrance door lock was jammed open allowing unfettered access from the rear lot to the hotel. Advised front desk but it was still open when I left to check out the next morning. Room was adequate but a little grubby. Good marks for a clean bathroom and hot shower. Poor attention to detail - clocks were off, no welcome items. AC unit was loud and woke me up from a sound sleep in the early AM. TripAdvisor should really repossess their banner in the lobby. For about the same rate, stayed in much better properties right before and right after this. Seemed like a remedial training site for entry-level staff. Not a fan.

General M, Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to give us your feedback regarding your recent stay with us. I apologize for the inconvenience you encounter during you stay. We are currently updating our rooms to enhance guest experience. We hope you would give us a second look when you are in the Gilroy area. thank you

"Good for a short stay"

4
10/01/2018

Stayed 2 nights after a 11-hour flight to SFO, most of all because we planned to shop in the nearby Premium Outlet. Payed 130$/night for a king bed room, ended op with a free upgrade to a big suite with all the anenities you could expect. Our room was quiet at the end of the building on third floor, there is a lift though. Clean room, a bit dark, brown colours dominate the room. The bathroom had 2 sinks and a big jacuzzi. Another sink as well in the room. The only thing missing was a safe. Breakfast had it alll, scrambled eggs, bacon and so on. Great coffee.

"Worst hotel experience"

1
09/01/2018

Toilet was clogged, would not flush, and fridge was out of order. The crib had pee smell and stains. The room was noisy from upstairs. Andthe internet username and password never worked, kept saying invalid username/password! Please provide genuine credentials, not fake ones to prevent your guests from using up your bandwidth!

BestWesternHotels, Corporate at Best Western Plus Forest Park Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Good stay"

3
07/01/2018

Easy in and easy out, clean. Not a stellar location. Good service staff. Awkward layout but I kind of liked the open air stairs. Parking is sort of limited and the surrounding streets have lots of medians and traffic in the AM. Surrounding restaurants are limited to fast food and black bear diner

"Best Western Plus always a Plus at Forest Park Inn in Gilroy"

5
05/01/2018

I enjoy staying here as it is most always a good experience! I must say if you have any issues, the staff take care of things for you. The rooms are clean and comfortable. The access to the freeway is near but not noisy from cars. It is good value for the price.

"Nice"

4
03/01/2018

It was a nice hotel. The elevator was broken and the shower head was horrible although the bathrooms looked remodeled. They said they would fix the elevator next week which was not helpful for my stay on the 3rd floor but hopefully they get it done.

"Good value"

4
02/01/2018

A great place for your money's worth! The hotel is convenient if you are planning on going to Gilroy Gardens and the premium outlet. Parking is free in their parking lot. And the place seems overall safe. The breakfast is pretty good, they had eggs and bacon.

"GREAT HOTEL"

5
02/01/2018

This hotel has so much to offer...beds are comfortable, clean rooms, great / breakfast (excellent variety) , free parking / wifi and most importantly...AWESOME staff!! They also share a parking lot with Black Bear Diner (which is another plus). Will return every time I need a hotel stay in Gilroy!!

"Great place to stay"

5
01/01/2018

Rooms very clean. Bed (King size} was very comfortable. Lots of parking and easy access to all the amenities.Close to the Outlet stores and lots of good restaurants. There is a Black Bear Diner right across the parking lot. Slept in so missed breakfast but it looked great. Much better that coffee and a sweet roll!!!

"Great Stay at Improved Facility"

5
31/12/2017

We have stayed here a number of times over the years and had experienced a decline it the up-keep and personnel . This stay has seen a major turn around in the over all experience. We had a very pleasant and comfortable stay in a great room. We look forward to staying here again on travels to the Bay Area.

"Good service and location close to outlet"

3
25/12/2017

This hotel is located very close to outlet and this was the main reason for us to choose it during our drive to SF. The room is good space, BW standard, what bothered me was the air conditioning noise at night, it was cold in late December. Breakfast was ok. From this hotel you can reach Monterey area in less than 1 hour.

"Happy to be there"

4
24/12/2017

Always comfortable, free internet, next to the Black Bear restaurant. Good night's sleep, easy off/on the 101. Handy to large shopping mall, gas stations, and very attractive exterior. Thank-you BW for a pleasant stay.

"Trouble free stay at a great value"

5
21/12/2017

This Best Western had everything necessary for a trouble free stay at a great value. The staff were efficient and friendly. The check in and check out was quick and easy. The rooms were clean and quiet with amenities helpful for a quick overnight stop. The breakfast was excellent and well supplied. We were very pleased with our stay and the price was reasonable.

"Nice Hotel - outrageous pet fees"

4
19/12/2017

Although I informed reservation desk that I was traveling with two dogs, they neglected to include this in their initial quoted price and I was unpleasantly surprised with a $40 fee added my final bill. I really don't see how two dogs add up to a three hour increase in maid service or other costs. Next time I will stay at La Quinta where pets are free.

"Great place to stay"

5
08/12/2017

I have stayed at this hotel twice so far. The beds are very comfortable and both times the hotel has always been clean. We will be making this our go to hotel when we are in need of one for this area.

"You get what you paid for."

3
06/12/2017

You get what you paid for. It's not a five start hotel but it's exactly what you will expect at a typical Best Western hotel The location is outstanding since it's right off the freeway and the outlet is just minutes away..

"Pricey but convenient "

4
04/12/2017

Stayed for Labor Day weekend and they were at capacity, quite full with people coming and going and many of them being happy families. This was not my first choice but turned out to be quite convenient to Gilroy Gardens as it was our first time visiting the park. Rooms were comfortable, we got two. They are nice and spacious however the description is quite a bit over embellished. The rooms we booked came with a fireplace and jacuzzi which is true, for the price I was hoping something like a bed and breakfast but the jacuzzi is regular tub sized and the small fireplace is right under the television in the middle of the room. The pool is very clean, very nice especially in 115* weather that weekend. It was greatly appreciated and my toddler let out a huge sigh of relief, It was a bit crowded but it was pleasant. Didn't get to try the larger jacuzzi outside but it looked quite inviting. People stayed out swimming past 10:00pm but it did get quiet eventually. Breakfast in the morning was PACKED and the line went out the door. The smart people would take their food to their rooms (if they had trays it would make this a lot easier). On one of those days I was hoping they would make more French toast when they ran out, since it was about an hour before finishing time I asked a staff person if they would be bringing out more and I was told it wouldn't happen. I was left craving French toast and that I think would have made my experience a bit better, especially after the long line and waiting for a table in the breakfast area. It was overall a nice stay, housekeeping has nice and welcoming staff. It is super convenient to stay here to visit Gilroy Gardens or the outlets and very family friendly. Having Hungry Bear Diner right next door is super convenient and it was pleasant having a clean and temperature controlled pool. Mostly quiet if you stay by the pool and you meet some nice and friendly travelers too.

"Looks nothing like the picture"

1
04/12/2017

This place was terrible. Looked nothing like the picture. Felt dirty, had a bad odor. You had to walk quite a distance to get to breakfast, and more than half of the doors didn't work. Rooms were old. Would never stay here again. Couldn't wait to leave!

General M, Director of Sales at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to share your recent experience at the Best Western Plus Forest Park Inn on TripAdvisor. We were disappointed to hear about your experience and would like you to know we truly value your feedback about the property. We did do a 75% renovation to our guest rooms last year and will be installing new furniture in early 2018. Once again, thank you for taking the time to post a review.

"Shopping at it's best!"

5
04/12/2017

Myself and BFF take an annual trip shopping at the Gilroy Outlets. This is our point of destination to sleep! We have been coming here for at least 10 years and haven't even considered another hotel. Close to everything that serves our purpose. SHOPPING! We schedule our 3-day trip and includes visiting local restaurants. This is the best place for the value and quality...breakfast is great too. Can't complain about breakfast included.

"Family Suite with 1 hand towel and 1 wash cloth Thats Togetherness !!!"

2
27/11/2017

We had such a hard time getting towels !!!! We had the family suite, there were only 3 of us and apparently they hold up to 10 because that's how many were in the room cross from us, They checked in right in front of us and the hotel was aware of how many there were, We called for more towels as soon as we checked around 3 and had to go back to the lobby at 10pm that night to ask again. The following day ,,, believe it or not the same thing happened, a call no towels and late that evening a run to the front desk, I think the 10 people across from us had the same problem because they did laundry till 1am . The laundry room has no door and was right next to us, there should be a cut off time for laundry but maybe they were washing towels !! The breakfast room is way too small to accommodate the hotel and they don't even look at keys. It looked like a group of street people fighting over food ! WE paid over 200 a night for this hotel, so not worth it !! They must have new management because it has gone downhill very quickly.

General M, Director of Sales at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to share your recent experience at the BEST WESTERN PLUS Forest Park Inn on TripAdvisor. We were disappointed to hear about your experience and would like you to know we truly value your feedback about the property. We do not allow 10 guests in any of our guest rooms. The group checking in before you had a group of rooms reserved. Also the guest laundry does have a door however many guests do opt to leave the door open while doing their laundry. We do apologize for the lack of towels. Management has spoken to our housekeeping staff regarding this matter. Once again, thank you for taking the time to post a review.

"Rude Employee does not represent a beautiful Hotel very well."

4
27/11/2017

This is a wonderful hotel. The rooms are clean, and the pool, Jacuzzi and breakfast room are all very pleasant; we enjoyed a relaxing evening and time there, but for the rude and unhelpful demeanor of one of the desk clerks. The management needs to enroll Sandy in a course in customer/client relations, or failing that, dismiss her. She makes clients wait for 11 minutes while she deals with some computer issues, (on 2 occasions) and will not deal with customer needs without rude and blaming remarks. She does not represent the company well.

"Best western"

4
26/11/2017

Overall great experience staying at this hotel would stay again soon The only downfall that I am not happy about is this location does not offer any smoking rooms which is not a huge problem but a little bit of inconvenience

"Safe and clean hotel in Gilroy"

3
25/11/2017

My husband and I stayed here Wednesday through Friday for the Thanksgiving Holiday. I booked a "whirlpool" room with a fireplace. I have to say that the room was nice! The floors were laminate and the fireplace was "brick" and came on by flicking a switch. It was right outside the pool area and we had a great view of the sunset from our patio. With the palm trees it looked a little like a tropical paradise. Downsides: Probably with no fault of the staff, the card keys didn't work the first time out and their was no blow dryer in the room. It took me almost 2 hours to get a blow dryer after I let the front desk know. I'm glad we weren't in a hurry on Thanksgiving morning. The mattress in our room needed to be replaced and the pillows were really uncomfortable. The first night the staff must have been working late because they went by our room with their carts until 11pm. It sounded like a truck was coming through the room. Okay, now breakfast: Very good! They had "omelets" and fillings to add to them; fresh spinach, cheese, salsa, bacon, ham and sausage. There was a made to order pancake maker, plenty of cereal, bread, juice and fruit choices. Since we have relatives in the area we will stay there again. Hopefully the downsides were a fluke and we'll have a better stay next time.

"Average stay"

3
24/11/2017

We just stayed overnight, room was average, it was clean which I feel is very important. Evening staff was nice, morning staff was not friendly, breakfast staff was very nice. Good breakfast, overall I would stay again. Lights in bathroom went out in the morning so had to leave door open, toilet didn't work well. Other than that it was fine.

"Nice refuge on a long drive"

5
21/11/2017

Perfect stop. Large rooms and great for traveling with our dog. Liked the deck feature. Breakfast was awesome with lots to choose from. Didn't get to try the pool or hot tub but looked inviting. Thanks!

"Clean"

5
20/11/2017

above expectation, check in a breeze, super friendly, only problem experienced was the heater, either too hot or too cold and it kick up dust, came home coughing. Overall was excellent and too bad it wasn't part of Wyndham, otherwise I would it regularly all over the US n' elsewhere too.

"Nice Port in the Storm"

4
18/11/2017

Up visiting relatives and found myself in the middle of major rainstorm. Easily found the Forest park inn. Front Desk staff was very welcoming and helpful and quite efficient, and there was a line waiting. Property is a bit worn in places, but well maintained. Elevator in my building was broken for a bit, so we had a wait until maintenance staff could repair it- that was a worry. Room was spacious and clean with all the usual amenities. Bed comfortable but a bit high, as with most BW's. As with many hotels, the lighting was dim especially in the bathroom( putting on make-up is a challenge!), but lots of plush towels to make up for that inconvenience? My biggest complaint was that due to the age of the building there is a real noise problem- thin walls so you can hear people in hall, showers in next rooms, etc. Breakfast room is large and selection is varied and well presented. Standard fare. Good parking close to rooms.

"Great place to stay"

5
17/11/2017

Rooms are very nice, staff is the friendliest I've ever encountered, good dinning right next door and the outlets are within walking distance. Can't ask for anything more ! I stay here often and for a good reason.!

"Good hotel for the price point"

4
17/11/2017

We have stayed at this hotel several times with a bicycling group. It works well for us, considering price, restaurants within walking distance, and jacuzzi after a long ride. We expect to stay here again on future trips.

"Deceivingly Nice"

4
09/11/2017

I stayed one night in the summer - my daughter had a camping event in Mt. Madonna with her friends, and since I had to drive her there but didn't care to Camp, I reserved this place. There are so few decent places to pick, and this was the better of the group. I was floored by how much hotels in this area went for, though. People don't stay in hotels just to go to the Gilroy outlet, do they? I was very pleasantly surprised. The outside, with its bad paint job and totally retro reception desk, made me worry at first that my choice was going to go horribly wrong. But once I got into the room, it was an entirely different experience. The room was no frills but very nice and modern, the shower/bathroom just fine. For one night, this was all I needed. It was fine. Breakfast is in a room next to the reception. All the processed, microwaved food came out - you're not going to get anything freshly made here. The food is plastic. But hey, it's free. And it's Gilroy..... This place would do so much better to update the reception area by modernizing it a bit, and most importantly they need to repaint the outside instead of this dreary color that makes it look worn out. And all those curtains just look hideous and they stand out against the paint job.

"Clean and Friendly"

5
08/11/2017

Very clean place and very friendly staff. Very helpful and accommodating. And having free breakfast included was a plus! The location was perfect also. Places to eat and shops down the way. This was on overall great experience!

"Nice"

4
01/11/2017

Was Satisfied overall with this hotel. Was great for a big family group and a nice pool area for the kids. Was also close to everything anyone would need; gas stations, the freeway, nice restaurants, & a variety of stores.

"hotel"

5
31/10/2017

very nice staff and breakfast rooms very clean bed comfy close to shopping and dining great time had a wonderful time in Gtlroy will come back also we were able to check in in less than 5 minutes really clean room

"Great Hotel"

5
27/10/2017

Loved the hotel. Great location, safe area, clean room and up to date amenities. Black Bear Diner (delicious) is within easy walking distance located next door in the same parking lot. Would not hesitate to stay here again.

"Best hotels during my travels"

5
22/10/2017

Hello folks. I travel a lot on busniess and I am all over the country. I stay in a lot of hotels and I have found that the Best Western chain of hotels are about the best when it comes to niceness,clean rooms and lobbys and value. Always a professional and helpful staff ! This Best Western in Gilroy California is no exception ! Thanks ! Happy travels to all !

"Poor for a Best Western Hotel"

2
14/10/2017

We usually stay at Best Western but this hotel was not up to par. Our Sink was cracked, mirror dirty from last guest, shower did not work and the tub did not drain. We were very disappointed to find our room in need of better attention. We have never experienced this a other Best Western Hotels.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to leave your feedback regarding your stay. We do apologize that our accommodations were less than satisfactory during your stay. Our front desk is available 24/7 to help with any requests or concerns. Speaking to our desk agents with any concerns helps us solve any issues with housekeeping or maintenance. We do our best to help our guests if there are issues. We do have a maintenance team or we are able to relocate our guests to another room if needed. Again we do apologize for missing the mark on making your stay an enjoyable experience. Thank you for your feedback . Sincerely, Laura Guest Relations Manager

"Nice"

4
11/10/2017

This is the second time I have stayed here and I have enjoyed them both. This is a cute little hotel that offers reasonable prices with a good deal of comfort. The rooms are clean and have plenty of space. The parking lot offers ample space, even for larger sized vehicles. It located not to far from the main road. There is easy access to the freeway from here as well.

"LOVE IT!"

5
09/10/2017

I am working at the renfair in Casa de Fruita and wanted a clean quiet and fun experience for myself and my teen daughter. The pool and breakfast made this perfect! The front desk goes above and beyond as the are always kind and helpful.

"No Nonsense Reasonable Lodging"

4
08/10/2017

A good place to stay in Gilroy. Convenient to plenty of dining options, including the Black Bear Diner which shares the parking lot with this motel. Comfortable, clean, and priced midrange for the near Bay Cities area.

"Great place to stay"

5
06/10/2017

wonderful comfort, clean, nice people, great breakfast, didn't have time to check out all amenitys, Safe feeling, nice area, price was reasonable, even guest were all happy, i was recognized as an elite member, which was nice

"Reasonable Stay"

3
03/10/2017

Stayed here overnight on our way back to San Francisco. The parking was free, the hotel was well located for the major roads and Gilroy Outlets. Reception check in was quick and friendly. Our room and the building was clean and well equipped. The décor seemed to reflect the ‘Forest' name of the hotel as everything was very brown and green and a little dark. Beds comfortable and linens nice and clean. Breakfast included in room rate and was more than adequate for all tastes. A little dark and dated but clean, friendly and fine for our needs.

"Comfy"

4
02/10/2017

The bedroom was fairly large, as was the bathroom. The breakfast included a large selection: scrambled eggs, bacon, pancakes, yogurt, cereals. I found a place to sit with no problem. The towels were a touch scratchy.

"Comfortable and clean!"

5
26/09/2017

I always enjoy my stay at this Best Western! It's always comfortable and clean. I feel safe here as well. I go to the Bay Area for medical treatment and I stay here along the way. Conveniently located close to the 101 freeway.

"Sweet Hotel with Friendly Staff"

5
25/09/2017

Very sweet hotel with clean rooms, great amenities and a friendly staff. Beds were comfy and the room was very quiet despite being close to the freeway. Charming decor and great location. I recommend this hotel and will stay there again if I'm in the area.

"Business trip"

4
20/09/2017

The room was clean, comfortable, and convenient for us. The breakfast was good. It was good to have a refrigerator and microwave, The parking lot was crowded, busy. The staff was friendly and helpful. I would stay there again if I have business in the area.

"Good value"

4
18/09/2017

The rooms have fridge and microwave, which helps since there is no room service. The breakfast has many good options, though I wish it were available about 30 minutes longer. The wifi works well, and the TV offers more channels than most hotels. Conveniently located. The rooms are nice and in good condition. I really like the mattresses and pillows here. I stay here fairly regularly for business and keep coming back.

"Great time"

5
18/09/2017

Vacation time with my family. Wonderful time at this Best Western in Gilroy. The room was clean and comfortable bed. The only problem was the jets in the hot tub did not turn on. The sauna was great as well as the staff.

"Satisfactory but not a plus"

3
18/09/2017

The room was spacious and clean but a little dated. The bed is comfortable. Free wi-fi. TV stations are very limited unless you want to pay to watch. There is only one elevator which only worked part of the time. Since my husband has very limited eyesight so using the stairs is a definite challenge for him. The breakfast area is too small. It is hard to get to the food which was just average. There are not enough tables so my husband and I had to sit in the lobby to eat our breakfast. We were lucky to even get those seats.

"Family"

4
13/09/2017

Great place ! Staff are great very friendly ! Clean rooms and nice beds! We felt safe and nice and quite! We cone here 6 times a year to visit family and enjoy resistants walking distance too! See u soon!

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you so much for your review. We are so pleased to hear that you enjoy staying with us while visiting family. ! Loyal guests such as yourself that keep coming back is what makes our business so successful. We do everything we can to make sure all of our guests have everything they need during their stay with us. Thank you very much for reviewing our property, and we look forward to seeing you again next time. Sincerely, Laura Guest Relations Manager

"Good for Gilroy"

4
12/09/2017

During my interest research, this hotel was one of the top 3 in the area. It seemed like an upscale motel to me. All the staff were excellent. The only problems were the elevator was out of order upon arrival and our room was on the 3rd floor, bathroom light went out during our stay, and while the breakfast was great, it was soooo crowded in the morning, breakfast staff kept up well though,

"3"

3
05/09/2017

Black Bear Restaurant was not good. A very expensive Denny's. The hotel hallways are not air conditioned during the summer. I stayed when it was 113 degrees outside which made the hallways hot,sticky and stinky. Gilroy is known of garlic. Lobby coffee was terrible.

"If you're going to Gilroy..."

5
04/09/2017

Presumably you're going to the outlets, the amusement park, or are simply looking for a stop on 101. This Best Western is centrally located to all that mainstream Gilroy has to offer... 2 blocks off 101 and half a mile from the outlets. It's walking distance to your typical strip mall food (Chevys, Black Bear Diner, McDonalds, etc) and several gas stations as well. The front desk was very friendly and the property is nice. Theres a pool, hot tub, and sauna, and the complimentary breakfast was excellent (eggs, bacon, sausage, pancakes, fruit). Also way above average coffee is available 24/7 in the lobby. The rooms were clean and had private patios. Well stocked with mini fridge, iron/board, coffee maker, desk, etc. and a nice big TV. My only complaint is that the bed wasn't comfortable. The mattress was old and had cranky springs, the pillows were small and lumpy, and the bedding was scratchy. It wasn't enough to make me not want to return; everything else was awesome and I slept well enough. But they might consider investing in an upgrade there. All in all I'd definitely recommend staying here, and think it was worth the price, if you're not a picky sleeper :)

"I Liked My Stay"

5
03/09/2017

I need a hotel that was efficiently located, safe, had comfortable and clean rooms. Best Western Plus Forest Park Inn in Gilroy was my first choice. I have been here on numerous times. Once, I came with my family on a short vacation. They felt comfortable and safe. This hotel had everything you could want for the right price. I will come here again and again.

"Front Desk Staff needs Customer Service Training"

2
03/09/2017

The Hotel was average....if your looking for a place just to rest your head and move on I guess it would be ok....its not the cleanest location. The staff is definitely not a 3 star....i would say more like a 2 star on a good day.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review Here at the BEST WESTERN PLUS Forest Park Inn we work hard not only to meet, but to exceed our guest expectations and I apologize if we fell short during your stay. Regards, Laura Guest Relations Manager

"Front Desk Hag must GO"

4
31/08/2017

She was not professional,rude. Poor old lady made you want to call corporate. No.sense of kindness. Told her you could mote with honey than you can with viniger, was so happy to have other front desk person help me. SMH

"Caring staff and clean rooms"

5
28/08/2017

Had a lovely time here with my little boy and friends. Rooms were clean and fresh. Hotel staff exceeded my expectations with room cleaning and even giving my little one a dollar after the vending machine ate his! Definitely recommend this place!

"JUST AN OK MOTEL FOR $200/nite."

3
25/08/2017

Required handicap room which was located next to outside exit door. Folks stood in outside door to smoke, talk, visit and didnot shut door. Morning Help stood inside of door holding it open and talked, smoked. Weather outside was great! Plus when calling to get more towels (we had 2 bath towels, one wash cloth, 1 hand towel, drinking glasses (there was 2 in room) front desk said they'd deliver them in about 30 minutes. That was OK but after an hour, had to recall and was told "very busy, will take a while." They came 45 minutes after second call. We will probably stay there again simply because it has a wheel in shower for wheelchair.

"Check your receipts"

3
23/08/2017

We stayed here with our kids to get the packaged deal for Gilroy Gardens tickets-they're cheaper at $37 each with a one night stay. We had needed 2 additional tickets and when she rang up my purchase, she charged me $171 rather than $71. I didn't catch it until we were home and I saw my account. It took many phonecalls back and forth between the bank and hotel before it got fixed. The staff was apologetic and courteous regarding the mistake. The suite we booked was clean and quiet, it was perfect for a one night stay. It came with a mini fridge but it wasn't plugged in prior to our arrival. Those things take forever to get cold so if you plan on using it, ask the desk to plug it in prior to your arrival and turn to high.

"My Gilroy Stay"

5
19/08/2017

I've stayed at several motels in Gilroy and the one I prefer is the Best Western. I have never had a bad experience here and the staff is the best. I will continue to use Best western as my preferred choice.

"Oasis in Gilroy"

5
18/08/2017

I was truly surprised by this inn. The beautiful greenery gave it a relaxing feel before I even walked in the door! I was greeted cheerfully. The service was friendly. Room was bigger than I expected - we even had a small patio! Everything was clean and quiet. I was just looking for a place to stay overnight and this was more than that. Breakfast was adequate with a few extra touches. I would definitely come back here!

"Close to 100"

4
18/08/2017

Out of the motels in Gilroy ca, is like the 3rd best motel, or at least the best in the western Seriously, is the best of the affordable ones I come for work every Monday and leave Saturday I sleep better than I would in my house

"Damaged Room"

1
17/08/2017

Cracked sink, holes in the comforters, I'm positive the sheets were not switched out prior to our arrival, had a smell when you turned on the AC,toilet ran ALL NIGHT, those were not queen sized beds. Also the room was just dirty. It was not worth the money. I've never stayed at the Days Inn but I'm guessing that would have been better or equal.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to leave your feedback regarding your stay. We do apologize that our accommodations were less than satisfactory during your stay. Our front desk is available 24/7 to help with any requests or concerns. We wish that you had spoken to one of our agents before your checkout so we could help resolve your concerns. Speaking to our guest agents with any concerns helps us solve any issues with housekeeping or maintenance. We do our best to help our guests if there are issues. We do have a maintenance team or we are able to relocate our guests to another room if needed. Our housekeepers change the sheets whenever a guest checks out or requires service during their stay. All of our rooms with two beds are queen sized , with the exception of our handicap accessible rooms with two beds. Again we do apologize for missing the mark on making your stay an enjoyable experience. Thank you for your feedback . Sincerely, Laura Guest Relations Manager

"Great deal"

4
15/08/2017

Clean, neat, friendly, no breakfast was great I would recommend this to anyone. It was great to stay away from San Jose, which was crowded and loud....this place was convenient. We even enjoyed the garlic scent.

"Garlic"

4
15/08/2017

Good location right off Highway 101. Two restaurants within easy walking distance. Friendly staff greets you...and they are efficient in providing directions to room and parking. Appears to be utilized heavily by workers for the railroad, construction and power companies (vehicles parked t night) and families. Families with kids can be a challenge in the breakfast room...limited seating.

"Good price for SF SJ area"

3
15/08/2017

Clean, friendly hotel off 101. Only stayed one night, but the hotel fit our needs perfectly. Breakfast in the morning was a little noisy and crowded--appears everyone came to the dining area, for the included breakfast, at the same time. Check in, parking, check out easy. Room clean and quiet. Black Bear diner across the parking lot was good for a quick dinner and breakfast.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your review. We are glad to hear that you enjoyed your stay. We do apologize for the crowded breakfast. We are looking into making the breakfast bar less crowded during the busy season. As of right now we do provided additional seating outside the breakfast area or guests are more than welcome to enjoy their breakfast in our cozy lobby. We hope you visit us again soon. Thank you again for your review. Sincerely, Laura Guest Relations Manager

"Gilroy Best Western Plus Forest Park Inn"

5
13/08/2017

Great place to stay in Gilroy. Very clean and neat hotel. The staff was very friendly and helpful. When I travel through Gilroy again I plan on staying at the Best Western Plus forest Park Inn. Thank you to the staff.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you so much for taking the time to review our hotel. We are always happy to hear that our guests enjoyed their stay . We look forward to having you stay with us again. Sincerely, Laura Guest Relations Manager

"best western is my first choice"

4
08/08/2017

spent the night there before going to Gilroy Gardens was able to park Tickets (and Parking pass) at a diecount price nice hotel , Big bear Diner across the parking lot everything was OK Parking lot enterance a bit confusing nice play to stay

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your review. We are glad to hear you took advantage of our discounted tickets to Gilroy Gardens. We hope you stay with us again if you are visiting the Gilroy area. Sincerely, Laura Guest Relations Manager

"'Suites' are great for families, not for romance"

4
06/08/2017

The hotel is very nice and clean. Breakfast is great. The suites have a queen bed in the second room, but no TV or HVAC. Great for staying with children, but a waste for less than 4 adults, save your money and get a regular room. We will return ourselves.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your review. You are right , our 3 queen bed suites are best suited for families. We do have an executive suite perfect for couples. Our executive suite consists of a king size bed, fireplace, couch that pulls out into a queen bed , and a large bathroom with an oversized tub. Thank you again for your review, we look forward to having you stay with us again. Sincerely, Laura Guest Relations Manager

"Comfortable stay"

5
05/08/2017

Hotel was very nice as were the staff. Nice clean rooms, comfy beds, good breakfast options and nice heated pool with hot tub and steam room. Convenient for Gilroy Premium Outlets and nearby restaurants. Lots of free parking.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your review! We are so happy to hear that you enjoyed our sleeping rooms and our breakfast buffet. Our pool is open and heated all year. Our staff is always happy to help with restaurant recommendations from giving suggestions to our personal favorites to a full list of what Gilroy has to offer. We hope you visit us again in the near future. Sincerely, Laura Guest Relations Manager

"Clean place to stay"

5
05/08/2017

This is a real clean and nice place to stay. Right off the freeway, but no noise in our unit. Bed was super comfortable. Breakfast was good with a lot of selections. They even met us with a cart for our baggage so we did not have to look for one.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your review, we greatly appreciate it! We are close to the freeway which is great for our travelers. We do have rooms that face away from the freeway to accommodate our light sleeping guests. We are happy to hear that you enjoyed our breakfast options and our beds with their new mattresses. We hope to have you again. Sincerely, Laura Guest Relations Manager

"perfect spot"

5
04/08/2017

We love this Hotel, rooms are very clean and comfortable. Staff is wonderful, and the pool is great---even if it is a bit small. The shuttle for the Garlic Festival is awesome---and so is Frankie! See you next year!

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel! We are so glad to hear that you enjoyed your stay during our annual Garlic Festival here in Gilroy. We are also pleased to hear that you took advantage of the shuttle that we provide our guests to the festival. We look forward to having you again next year. Sincerely, Laura Guest Relations Manager

"Normal BW Experience"

5
02/08/2017

Hotel was very nice as was the staff. Room and beds were very comfortable and everything was squeaky CLEAN. Overall a great experience. Breakfast was hot and hearty (but didn't have much GARLIC in it) after all we were in town for the GARLIC FESTIVAL!

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel. We are so glad that you stayed with us during the Garlic Festival. Honestly, we have never thought about including Garlic for our breakfast. We will definitely have to come up with something next year, thank you for the suggestion! We hope to see you again next year. Sincerely, Laura Guest Relations Manager

"Clean Hotel and Good Location"

5
01/08/2017

My family and I stayed here before we went to Gilroy Gardens. Nice rooms, comfy beds, good breakfast options and nice heated pool the kids enjoyed and nice spa too. I would stay here again. You can find cheaper hotels in the area, but we thought it was a good value for what we received.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for staying with us and for your review! We are glad to hear that you enjoyed your stay with us as part of your trip to Gilroy Gardens. If you stay with us in the future we hope you keep in mind that we also sell tickets to Gilroy Gardens at a discounted rate with no extra fees! Thank you again for your review. Sincerely, Laura Guest Relations Manager

"Nice One Night Stay"

4
24/07/2017

Stayed here in June to break up a long drive home from Santa Barbara and enjoyed a very clean and comfortable room. The staff is friendly and efficient and offer excellent customer service. Beds are very comfy, room has mini-fridge and microwave, coffee maker. We did not have breakfast so can't comment on that. The pool was a saving grace as it was over 100 degrees!!

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel! We are so happy to hear that you enjoyed your stay. All of our rooms include microwaves and mini fridges at no extra cost! We hope you visit again if you are ever in the Gilroy area. Sincerely, Laura Guest Relations Manager

"Nice to have good rooms and nice staff"

4
17/07/2017

Thank you for the nice pool and very clean room your staff made it work for us not many rooms left hade to switch rooms 3 time in are stay but better than trying to find a new place the food in the am was good the help was supper nice we had early starts so she had coffee and food out a little early for us thank you

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel! We are so glad to hear that you enjoyed your stay. We are sorry to hear that you had to change your room 3 times during your stay. We do suggest for the summer time our guests book as soon as possible! We are glad that you still enjoyed your stay. Please visit us again :) Sincerely, Laura Guest Relations Manager

"Incredible Beds"

5
10/07/2017

The bed was amazing! Loved the blackout curtains and the great AC Allowed us to relax during summer where average temps were 105-109. The room was spacious allowing us to meet with other guests in our room. Loved the large shower head.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your review. We are so glad to hear that you enjoyed your stay and the bed. Our mattress are new .We replaced them around the same time we replaced our carpets and gave the rooms a fresh coat of paint. We hope you visit us again :) Sincerely, Laura Guest Relations Manager

"Great Customer Service"

5
10/07/2017

We had booked this hotel for 2 nights via telephone. Upon arrival the front desk informed us they had no record of the reservation and they had a group bus arriving that evening that would fairly well fill all their rooms. Even so, the clerk worked diligently and found a room with a king bed and a patio just off the pool area. There is a Black Bear restaurant across the parking lot that is quite adequate. Great time!

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for the review. I am so glad to hear that our desk agent was able to find you a room. Especially, in front of the pool area - that is one of the more popular spots.We hope you enjoyed your stay and that you visit us again. Sincerely, Laura Guest Relations Manager

"Fun Weekend"

5
07/07/2017

In town for a wedding which happened to fall at the same time as the annual Hollister Motorcycle Rally. This drove the nightly cost much higher than usual (all area hotels raised their rates). This also increased the number of bikes in the parking lot. Overall it was not a problem. The hotel is well located and clean. The breakfast is better than other similar hotels.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your review! We are so glad that you enjoyed your stay and that you liked our breakfast. We hope you visit us again if you are in the area. Sincerely, Laura Guest Relations Manager

"Great stay for a night"

3
07/07/2017

Family and I stayed here in June. Love that they have balconies and non carpeted floors. ( at least the room I stayed in). Pool area was nice, hot tub was relaxing and there was even a sauna! Had a minor issue in our room, staff was quick and courteous taking care of the issue. Would stay here again.

"Gilroy Best Western"

5
05/07/2017

Very clean, quiet, and friendly hotel. Excellent breakfast menu. One of the best Best Western's we have stayed in. The pool was very clean and was at a temperature where you could enjoy the water. The room have private balconies which allows you to sit outside and enjoy the a conversation or just reading. We would recommend this Hotel.

"Great, quiet hotel"

5
03/07/2017

Excellent place to stay for business or pleasure. Upgraded to a suite with my rewards membership. Very clean, quiet and comfortable. Food is close by and can hop right on the freeway. Great hotel and staff.

"Handicapped"

4
29/06/2017

This is a very hotel with an excellent hot continental breakfast. My only problem was flooding in the bathroom while showering due to shower curtain not reaching the floor in a handicapped equipped shower.

"Great Staff, Great Hotel, Ok Room"

4
27/06/2017

I loved the staff, very friendly and helpful. I loved the hotel, great ambiance and presence. The room was okay. There were a few issues with the cleanliness. (Mold in bathroom, weird white splatter in the floor, sticky handles, staining on the valance, loose wall sockets, and dust shooting out of the A/C). However, I would recommend this hotel to others for the rewards program alone. It's also close to the Black Bear Diner which is a great restaurant.

"Clean and comfortable"

3
25/06/2017

I originally gave this hotel a four star for cleanliness but I had to take away a star because of management's argumentative attitude. The rooms are clean and comfortable. The hallways and rug in the room was not clean. The bathtub was dirty and contrary to what management said, the ice machine on the first floor was not working during my stay in September, 2016 and again during my stay in June, 2017. Tried to speak to three of the room maids and they did not speak English. The breakfast was ok, nothing great. The eggs were terrible on all days but Tuesday. They need to bring back the waffles and do away with the pancake machine. The pancakes are rubbery. The breakfast staff was not friendly or helpful like the crew in September.

"3 nights in a very warm Gilroy, CA"

4
20/06/2017

The motel is a bit dated but clean and comfortable. The full breakfast was 5 star. Disappointed there was no DVD player and the pool was still dirty at 7:30 AM from all the activity of the day before. I don't know when it was cleaned, didn't follow up

"Usually Like BW But Not This One"

2
20/06/2017

I usually like staying at Best Western hotels but this one missed the mark. The rooms and hallways were not very clean and with no AC in the hallways, even the rooms were a bit uncomfortable. The staff were nice but this hotel really needs updating. Pool area was ok and breakfast was just ok too.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your feedback on your stay. We do sincerely apologize that we missed the mark in providing a satisfactory stay . Our management and housekeeping staff has been notified of the cleanliness of the room and hallways . Unfortunately, adding air conditioners to the hallway would not help as our stairwells are open to the outside. Our mattresses are brand new, first floors have new luxury vinyl tile and the additional floors have brand new carpets. Rooms also have a fresh coats of paint. We do look forward to updating our furniture in the future. The pool deck also has been renovated and the furniture is also new. Thank you again for your feedback. regards, Laura Guest Relations Manager

"Friendly affordable home away from home"

5
20/06/2017

Over the last several years I've stayed here anywhere weekly to every other month. The staff is always friendly and welcoming. It's neat to come in and be welcomed by name. I'm a light sleeper and they always make sure I have a room away from the hustle and bustle.

"Great stay"

4
17/06/2017

The beds were very comfortable and the hotel was very clean. Also super close to stores and restaurants. The breakfast had a good variety, just needed more fruit. We will definitely be staying here again

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your review! We are so glad to hear that you enjoyed your stay. We do try to keep at least three types of fruit available to our guests during breakfast. We look forward to having you stay with us again. Sincerely, Laura Guest Relations Manager

"Happy Camper from New Jersey"

5
14/06/2017

Very clean!! Room spacious and clean! A very comfortable stay!! We will definitely stay again! Breakfast Bar was very roomy and food options good~ Would have liked more fresh fruit options other than apples. Bananas would have been nice. Staff conscientious, friendly, courteous, helpful!! Great location!!

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you so much for the review! We are so glad to hear that you enjoyed your stay. We do try to keep at least three types of fruit available to our guests during breakfast. We look forward to having you stay with us again. Sincerely, Laura Guest Relations Manager

"Great Stay at Best Western in Gilroy"

5
12/06/2017

The room was very nice and was adjoining. Breakfast was very good with many options. Complimentary coffee, hot cocoa, and cookies were nice in the evening. We had a pet friendly room that was very clean. Not a Big grass area to take pooch however. Def a good experience.

"Secure the pool area!!!"

2
12/06/2017

I only give this hotel a poor rating bc the pool and sauna area were not secured. The gates were unlocked and/or rigged to stay unlocked and/or open. This is a major safety and security risk. It is unacceptable that this hotel is not protecting the guests security and their children's safety in the pool area. There also appeared to non hotel guests using the pool and sauna bc of this!

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your feedback regarding the pool area. This will be brought to the manager's attention. We do have staff available 24/7 if there is any concerns at any time please feel free to let us know. We do apologize that we fell short in giving you a more comfortable stay. Sincerely, Laura Guest Relations Manager

"Family trip to gilroy stayed at BW"

4
12/06/2017

I recommend this place it was centrally located to everything. One thing I do recommend is to make sure you book early. My brother tried to book the same hotel and it was booked. Plus nice pool the kids enjoyed handing out in the pool area.

"Very nice Best Western!!"

4
11/06/2017

This was a very nice and very clean place. We had the "Family Room" that had 2 queen beds and it was fine. The morning breakfasts were good and we all enjoyed our stay. Our room had a small fridge and also a small microwave.

"WONDERFUL"

5
07/06/2017

Clean, Friendly staff. Cookies and coffee offered in the afternoon. Nice pool, warm hot tub. I had requested a bottom floor near the pool and that is just what I got! Great breakfast. Had a Black Bear Diner right next door and who does't like that? Great place to stay while visiting Gilroy Gardens. My only complaint would be the people above us were heavy footed, but that can happen anywhere.

"Great hotel, Great Value"

5
06/06/2017

Our room was very clean & comfortable, free wifi, breakfast, fridge & microwave were a plus . We were pleased with the breakfast selection even though the dining area was filled with guest on a bus tour; however the attendant was very attentive to refilling food & supplies. This location is near the highway & several restaurants.

"Great Place, great value"

5
06/06/2017

Our room was very clean & comfortable and conveniently located off the highway. The breakfast provided was more than what we were expecting. There was a tour group that occupied the dining area however, the attendant was on task replenishing food & supplies. We would definitely recommend this establishment!

"Nice stay"

4
03/06/2017

Other than the very bad bed and the not good toilet the stay was very nice. Room was very nice and very well cleaned. Best Western need to do a hotel chain wide toilet upgrade, these old style low to the ground with high water level is no longer the way to go. Time to do a update.

"Great breakfast, nosiy room, and one really rude staff member."

4
29/05/2017

Will stay again just not on second floor near the door. Was not compensated for not restful night sleep. New to best western rewards family and was not given great service. Overall experience 4 on room and breakfast but 1 with noise and rude staff member.

"Excellent Hotel"

5
27/05/2017

This is the best Best Western Hotel that I have stayed at. The facility looks brand new. The rooms are comfortable. The grounds are beautiful. Having a Black Bear Restaurant next door is also a plus. Good food at reasonable prices.

"After the San Juan Bautista Rib Cook-Off Festival"

4
22/05/2017

Nice hotel, priced fairly, low rating given for sleep quality due to location of family suite above us. Lots of noise, next to high travel area of elevator, ice machine & laundry. We will definitely stay here again, just in a quieter room!

"Friendly, safe and comfortable"

4
22/05/2017

This is actually the third time I have stayed at the Forest Park Inn, but the first since it was acquired by Best Western. I enjoyed my previous stays, but I noticed the room now had wood flooring instead of carpeting (which made it feel cleaner to me). Breakfast is included, eggs, bacon, sausage, bagels, cream cheese, coffee, juices, fresh fruit, yogurt.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your review! Thank you also for being such a loyal customer to our hotel! We are so glad to hear that you enjoyed the Luxury Vinyl Tile . They are featured on all our first floor rooms! Our other floors have brand new carpeting. Thank you again for the review, we hope to see you again in the near future. Sincerely, Laura Guest Relations Manager

"Great People"

5
19/05/2017

This was a pleasant hotel with friendly people, the pool is outdoors but nice. The weather was great when we stay and we enjoyed the experience . There was the garlic thingy going on and it was great to have a nice place to rest after all that fun

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to write a review! We appreciate all of the kind words you have shared about our hotel and the service you received. We are known for our Garlic festival , which is the last weekend of July every year. Thank you again for your review , we hope you visit us again! Sincerely, Laura Guest Relations Manager

"A little gem"

5
16/05/2017

Found this place and fell in love with it. Caring staff and clean rooms. Good stopping off point between San Francisco and Salinas. Visited the Steinbeck Museum in Salinas and did some shopping at nearby mall.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for your review! We are so pleased to hear that you fell in love with our hotel. We do our best to make sure our guests are comfortable and enjoy their stay. We are not too far from San Francisco and our prices are easier on your wallet. Please visit us again if you are in the area. Sincerely, Laura Guest Relations Manager

"Good bang for the buck"

5
16/05/2017

Friend and I accompanied our husbands on a business trip in Gilroy and enjoyed our stay. Had nice meals in San Juan Bautista and Moss Landing not too far away. IF you are in to outlet shopping, there are plenty of paces to choose from and the hotel is close by.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for taking the time to write a wonderful review! The outlets are a great place to just walk around and explore different shops. We are also near by restaurants that the locals love! Thank you again for your review we hope you come back to visit. Sincerely, Laura Guest Relations Manager

"great rooms"

5
07/05/2017

great room very comfortable, clean area, good customer service, great breakfast happy with services parking very easy to get to the room. always clean everything works great layout of position of areas

"Excellent stay"

4
07/05/2017

I have stayed at this property many times over the years. Always excellent service. Very professional staff who are attentive and care about your stay. Excellent location with quick access to freeways. Good restaurants are nearby. Will stay here again.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you very much for the review! We appreciate the recognition towards the staff who work hard to make sure that our guests enjoy their stay. Thank you for being a loyal customer we are so happy to hear that you enjoy your stays with us. Sincerely, Laura Guest Relations Manager

"Good place to stay, room 326"

4
01/05/2017

We spent one night here, while in town for a friend's birthday. It was a good choice. It is close to 101, making it very easy to find. Check in was straight forward & efficient. My room requests were honored, which I appreciate very much. Although I will say the front desk clerk could have been a bit warmer. But she did her job. We had the basic king room, 3rd floor, end of the hall It did not face the freeway, and we could not hear road noise. Our balcony faced a tennis court and parking area. Our room was clean. The bed was very comfortable. The curtains did a great job a blacking out the room so we could sleep well. The room was a decent size with a king bed, 2 night stands, a desk & chair, TV, dresser, fridge, microwave, coffee maker, iron & board, closet & luggage rack. The bathroom was spacious & included complimentary toiletries. Water pressure in the shower was great, with plenty of hot water. I made a cup of coffee & I'm sorry to say it tasted terrible. We didn't try the included breakfast since we were meeting friends, but I'm sure the coffee there would have been better. Check out was easy, and I could have used express check out, but I like to see my bill before I leave. My only real complaint is I sure wish people could learn to close their doors quietly. It was the only noise that disturbed us, and it happens at pretty much every hotel. People just let those doors go flying shut, & it's pretty loud. It would be great if folks could be reminded at check-in to hold the door & close it gently, since the doors will slam shut otherwise. We didn't get a chance to try the pool, but it looked inviting. We liked this Best Western and would stay here again.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you very much for the in-depth review! We appreciate you taking the time to let us know about your stay. I do apologize that our in-room coffee was not up to standard. Perhaps we can look into a more satisfying brew. You are correct though, our regulars seem to like the coffee we serve at breakfast and in the lobby area. Some guests come back for thirds! We hope you visit us again when you are in the area and we will most certainly to our best to accommodate the same room request. Thank you, Laura Guest Relations Manager

"Celebrating 21 bday "

4
01/05/2017

The rooms were nice and bedding comfortable and clean, bath room big. Room had microwave and refrigerator. We had patio room. Pool and hot tub clean. Breakfast was good with serval options (eggs, bacon, sausage, oatmeal, fruit , pancakes, juice, coffee, yogurt, cereal), pretty crowded but found a place to sit and eat. Black bear dinner in same parking lot. Plenty of parking for hotel.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
We hope you had a wonderful 21st birthday! Thank you for spending it with us. We are glad to hear that you enjoyed your stay. Thank you again, for writing a review, we greatly appreciate it. Thank you, Laura Guest Relations Manager

"Acceptable for the night"

4
29/04/2017

Stayed here while visiting Gilroy Gardens. The hotel was convenient to 101 and was clean and comfortable. The rooms were on the small side and there were some sign of wear around. Breakfast was good and varied. One complaint is that they left the doors at the ends of the hallways open to the outdoors all hours so the hallways were cold in the mornings.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you for writing a review! We are so glad to hear that you enojyed your stay. We offer discounted tickets and parking passes to Gilroy Gardens at the front desk. We hope you stay with us again during your next visit. I do apologize for the cold hallways. I will bring this up to our maintenance and housekeeping's attention. Please visit us again soon! Thank you, Laura Guest Relations Manager

"Great breakfast & good location "

4
27/04/2017

We paid $150 for one night and it was worth it. I wouldn't pay anything more than $150. It's not anything fancy, but It has a modern bathroom and new carpet. It does not look old. The pool was cold. It was supposed to be heated. My kids had fun swimming anyhow. The hot tub temperature was accurate. The hotel is right next door to a restaurant. We were able to walk across the parking lot to the restaurant for dinner. The breakfast at the hotel was great in consist of eggs, pancakes, bagels, and danishes. The lobby also had fresh cucumber infused water and cookies. Great place to stay.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you so much for your review! We are glad to hear that you enjoyed your stay! We do have new carpets and mattresses in all the rooms, we are so happy that you noticed. We do apologize for the temperature of the pool. This was brought to our attention and we had our pool maintenance fix the problem. We hope you are able to visit us again. Thank you, Laura Guest Relations Manager

"Excellent for Business and Pleasure"

5
26/04/2017

Forest Park Inn is a great place to stay if you are in the area for business or pleasure. This hotel is conveniently located in south Silicon Valley and near many tourist attractions such as golf courses, Monterey/Carmel, camping, lakes, hiking, biking and many restaurants and outlet shopping. The hotel has many amenities and is excellent for couples and families including a tennis court, fitness center and a pool. The staff is friendly and knowledgeable.

General M, Guest Relations Manager at Best Western Plus Forest Park Inn, responded to this review
Thank you very much for a 5 star review! You have hit the nail on the head with your review. We are close to so many attractions whether you are headed north or south. We are also close to many restaurants in the area, and a lot of local favorites. We hope to have you stay with us more in the future. Thank you again for the review. Sincerely, Laura Guest Relations Manager

"Go to place for our annual family Easter party trip to Northern Calif."

4
21/04/2017

This is the third time I have utilized this Best Western location for the one nite stay needed, before traveling back to Southern Calif. It has a very convenient location to US 101. I have also used my AAA membership for a small discount that almost cancelled out the occupancy tax added and not quoted to my bill. I had multiple family members stay the same night and they put our rooms near each other on the same floor even though we booked reservations separately. If you stay here ask for a "quiet" room on the 2nd or 3rd floor, not one with a freeway view balcony, especially if you like to sleep with the slider opened for fresh air. I have not experienced any negative issues involving room cleanliness or comfort. I have never used the Wi-fi provided here, so I can't speak to the complaints listed on TA. The TV has been upgraded to an HD provider with enough channels to make your head spin. The small microwave, fridge & coffeemaker come in handy (check to see if the fridge is cooling and not turned off to save power). Check-in is pretty quick and easy, the quaint water feature at the entrance will come "alive" at night. Staff is always courteous and professional. Parking is free and the lot well lit. I have always felt safe staying here. Some of the bargain cheap hotels nearby are in kinda sketchy looking locations. Just saying. The complementary buffet breakfast is just OK. They used to have those make it yourself waffle stations, sadly now replaced by a "push button" pancake machine. Is this a BW directive? The processed egg patty tasted better once the very nice attendant brought some salsa from the kitchen. I like my bacon crisp so I opted for the sausage links. I thought two years ago the had hot breakfast potatoes. They need to add some, really! The pastry, bagel, rolls, bread selection was ample and well laid out with some gluten free options. They had a good variety in the cereal dispensers for the kids. Fruit flavored yogurt in the cooler, yes! The OJ dispensed from the juice machine was really good- not too tart & no pulp. I recommend you arrive early, especially if you have a large group,as this location has a small by comparison dining room. The hours posted were 6:00am till 9:30am. I like to have a relaxing morning breakfast experience, that means getting there before 7:00am (there is a TV mounted above a fireplace, but the attendant could not get it working) I enjoyed the quiet. If you want better, or you oversleep and miss out, the Black Bear Cafe is steps away. I have yet to eat there, but check them out on TA and decide for yourself. The constant presence of law enforcement as regular customers has to be a good sign. After checking out, the easiest way back to the 101 freeway is out the ally to the left of the Black Bear cafe making a right onto Murray and getting in the outer left turn lane. Turning on to Leavesley Rd. Both South and Northbound entrances are from the right lane. if you pull out of the Hotel's main entrance you can only turn right taking you down toward Monterey Rd. and over a RR crossing. Then navigation back to the freeway gets into industrial areas, frustrating.

"Excellent Place to Stay When Traveling the 101"

5
20/04/2017

This motel was clean, comfortable and just minutes off the 101. The staff was helpful, the beds very comfortable,check in a breeze and there was a restaurant just across the parking lot. I found their complimentary hot breakfast one of the best I've had with fresh scrambled eggs and sausage along with the customary cold items.

"Very nice hotel to stop by"

5
11/04/2017

We stopped at gilroy on the way from san Francisco to l.a, stayed one night. The room is big and clean. And we used an AAA discount. Parking is free and breakfast is included. The staff is friendly. There is free wifi (not the greatest)

"Lovely Hotel with extreamly competent caring staff."

5
10/04/2017

Very nice hotel and i doubt there is another any where close to as nice and friendly staffed. Fitness center is great, pool and spa great too. If i had a tennis partner i would have used the court. Always a pleasant stay at Forest Park Best Western.

"Thin walls"

3
10/04/2017

Was a nice location, close to everything, and the pricing was nice for the stay. It is an older hotel, so you will hear the floor above you, and the people in the rooms besides you. The grounds are very nice, and the surrounding area is enjoyable as well. Take the third floor if you can, or else it sounds like elephants are staying above you.

"Great place to stay!"

5
24/03/2017

Always clean and comfortable! You'll enjoy your stay here. You're greeted by a friendly staff member and then you go to a nice clean room. I always enjoy my stay here. Sometimes a little pricey but if you book far enough in advance you can get a good deal.

"Great Pet Friendly Experience"

5
20/03/2017

Very friendly staff. Pet rooms have vinyl floors, much cleaner than a carpet can be, but they provide throw rugs by the beds for warm feet! Good open field nextdoor to walk dogs. Good breakfast, but there's a diner next door if you want something more.

"Good value"

5
27/11/2016

A pleasant surprise , last minute decision to book here with clean tidy rooms, comfy bed and fast internet . Close to shops, Quick check in with polite customer service, Would definitely recommend staying here,

"Quick Getaway"

5
22/11/2016

The BW Plus Forest Park Inn is a great place to stay. It is convenient for shopping at the outlets and a more economical option than the San Jose/Santa Clara area without a loss of quality or amenities.

"9 weeks in a great hotel"

5
19/11/2016

I was out of town for 9 weeks painting a bridge for the state with Caltrans ,with a crew of 15. The Best Western was and is my choice for hotels from now on Par Excellence. My wife and I, now will seek Best Western out on our travels.

"Great for Gilroy Gardens"

5
04/11/2016

Took our grandkids to Gilroy Gardens for the first time.Would stay there again,we will seeing as we bought season passes for 2017.Great location,great breakfast and great room..We had the Suite and the kids had their own room.The only way to go.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for reviewing our hotel! We are so pleased to hear that you enjoyed your stay with your grandchildren. We have also been told that the Lumination event at Gilroy Gardens will be going until the end of next year, during their regular season. We look forward to having you and your family stay with us again! Sincerely, Laura Guest Relations Manager

"Pet friendly?"

4
30/10/2016

Room was ideal for our cat but there was a mix up about when staff would come to do house cleaning. It was easily resolved by talking to staff. However we felt it is not a good value at $20 a night for the cat. A $10 fee would be more reasonable especially if your pet is very well behaved and you bring a scratching post and flushable litter, etc.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel. We are happy to hear that our staff was able to clear up any confusion. Our pet fee is $20 per night because our housekeeping staff does take extra time to deep clean the room. This helps prevent any pet hair, etc from being left behind just in case another guest needs a ground floor room , but may have allergies. Thank you again for your review, Laura Guest Relations Manager

"Bear Country"

4
27/10/2016

We had an executive room which was very large with plenty of space. We had new carpeting and partially updated bathroom. We enjoyed the complementary candy, bottle water, coffee and tea left in our room along with a large closet, microwave, and refrigerator. However,our sliding door to the patio was sticky and our view of the tennis court contained mattresses. The bed was comfortable and we enjoyed cookies and coffee upon check-in. We also enjoyed the cool water upon check in with limes. This location is very cosy and reminded us of "bear country". There are statues of bears, water, a green exterior and walking distance to The Black Bear Restaurant also very bear themed. That restaurant has large portions however similar a Denny's. The staff was professional and friendly. The breakfast area was kept clean and had a nice variety of breakfast items. This location had many visitors yet it was quiet and well maintained. This location is a short drive to the Gilroy outlets and near a gasoline station.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you very much for taking the time to write a detailed review! We are very pleased to hear that you enjoyed the executive suite and the complimentary amenities . Our gold and elite members receive the extra snacks and water in the room, so thank you for being a member with Best Western! We do apologize for the sticky track on the sliding door and the clutter in the tennis court. I have passed down the information to our housekeeping regarding the patio and our manager has arranged for the old beds to be taken out. Thank you again for the wonderful review , we hope to have you stay with us again in the future. Sincerely, Laura Guest Relations Manager

"Enjoyable"

4
26/10/2016

I really loved staying here. The staff was so nice and always updating the place. New beds and linens were being put in the rooms as I got there. Comfort was number 1 for this hotel. I also loved having a balcony, makes a big different when you have a long stay. Thank you Bestwestern Gilroy

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are excited to hear that you enjoyed the new beds in the room! We are also happy to hear that you enjoyed the balcony as well, all of our rooms have one so there is no extra cost for this feature :) We hope you visit us again soon! Sincerely, Laura Guest Relations Manager

"Great place !"

5
23/10/2016

Had a wonderful 3 night stay as we came for a special family event. Rooms are spacious and comfortable. Breakfast is included and pretty good! Staff was very pleasant! Beds ar very nice, ice machine and soda machine available They have a nice exercise room too! Great for families or couples to stay.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you very much for taking the time to review our hotel. We are so pleased to hear that you enjoyed your stay. We just added new mattresses to all of our rooms and we are glad that you enjoyed them. We hope you are able to stay with us again in the future! Sincerely, Laura Guest Relations Manager

"Pleasure Trip"

4
14/10/2016

Overall it was a good trip and convenient for the purpose we were there. The beds were a good size and the pillows were comfortable. The pool wasn't large, but it served it's purpose. Although, one of my granddaughters stepped on something in the pool area and cut the bottom of her foot.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel. I will notify management about the pool area. We will also make sure to pass down the information to our employees to help prevent this from occurring again. We are happy to hear that you enjoyed the room. Gilroy Gardens is an excellent place to bring your grandaughters if they are younger in age. If you are ever in the area we hope you stay with us again. Sincerely, Laura Guest Relations Manager

"Nice"

5
13/10/2016

comfortable, clean, modern, very friendly and helpful staff, I highly recommend BW brand I travel a lot and have had nothing but great service, with zero complaints. everything you look for in a hotel, clean, modern, comfortable and friendly staff

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you very much for your review. We are ecstatic to hear that you enjoyed your stay and the service provided by our staff. Please visit us again if you are ever in the Gilroy area. Sincerely, Laura Guest Relations Manager

"Exceeded expectations, comfortable room"

4
27/09/2016

My husband and I were delighted to have king room with a couch and fireplace. The room was very large and comfortable. We didn't use the fireplace but did enjoy the couch and roominess of the room. The bed was very comfortable and the room was very clean. I would stay at this location again, and would recommend it to anyone staying in the area.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for the wonderful review! We are delighted to hear that you enjoyed your stay with us . We hope you visit us again if you are ever in the area. Sincerely, Laura Guest Relations Manager

"Poor wifi and breakfast serving !"

3
25/09/2016

perhaps my stay at BW grosvenor at SFO clouded my views of what cookie cutter stay at BW should be. The bed/room here at BW is adequate and clean but the downsides are wifi signals is poor even on block nearest to reception. The breakfast fare is nothing to shout about ie omelette and salty sausages (which is bad for health esp. those w heart conditions No complaints about reception. location is very convenient being near to Gilroy shops. The drive here from SFO amidst heavy traffic is a pain unless your stay here is en route to other places in southern California BW should go visit BW Grosvenor at SFO and up their game here!

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel. All Best Westerns are independently owned so it is most likely you will never find two Best Westerns that are exactly alike. We are glad to hear that you were fond of the Best Western in SFO, they are in a bigger city and compete with more upscale hotels. We do offer healthy options for our guests such as gluten free cereal, oatmeal, yogurt and fresh fruit. We do apologize for the poor wifi signal , our management is always notified once our front desk agents are aware of the situation. Regards, Laura Guest Relations Manager

"Clean but Dated"

3
23/09/2016

The room was clean and the service was great. The room had all the comforts you expect like a desk, chair to watch TV, hairdryer and such. It also serves breakfast which is one of the reasons I pick this hotel, but the room was very worn and dated, and the bed was uncomfortable My husband end up sleeping on the chair and we both had sore backs after the first night.We had a 60th Birthday party to attend and a long ride home afterwards. We were disappointed.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to give us feed back on our hotel. We have been working to update the carpeting in all the room. The rooms have been updated with new mattresses and paint on the walls. We hope if you stop by the area again you will give us another chance. Regards, Laura Guest Relations Manager

"A great nights sleep"

5
21/09/2016

Not much of a best Western guy but a good nights sleep it's the heck out of a high-priced option. The service was first-rate only complaint was the Internet was down or computer not functioning correctly. If back in the area I would not hesitate to stay there

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We do our best to offer competitive rates . We do apologize for the internet not being stable. Our manager was made aware of the situation and the issue has been resolved. We do offer tech support if this situation occurs, sometimes they are able to fix any issues that we might not be able to. We look forward to you staying with us again in the future. Sincerely, Laura Guest Relations Manager

"Comments on Best Western in Gilroy, Ca."

4
20/09/2016

The hotel and staff were great, and as usual, we look for Best Western because they take dogs! They were very accommodating because we arrived at the end of the day and they did find us a room, even though the sign said no vacancy!

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are happy to accommodate our guest and their pets. We are also happy to hear that you enjoyed your stay. Please visit us again if you are ever in the area :) Sincerely, Laura Guest Relations Manager

"Vacaion"

5
18/09/2016

Great service from all concerned. From the workers to the emplyees. Will come back again and again to this Motel. The rooms are clean and well taken care of. The breakfast was first class.The grounds were clean and bushes trimmed.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you so much for your review. We are delighted to hear that you enjoyed your stay with us during your vacation. We look forward to having you stay with us again ! Sincerely, Laura Guest Relations Manager

"Excellent location and value"

5
17/09/2016

I am working in south San Jose and needed a quiet place to stay that was close and a good value. The Forest Inn met all my needs and I love the big parking lot and how quiet my room was. Also every room has a balcony. Thumbs up, I am staying a second week even though there are other hotels closer to work

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for the thumbs up :D We look forward to having you stay with us again. If you enjoyed your room please let the front desk agents know when you book, and we will do our best to assign you the same one! Sincerely, Laura Guest Relations Manager

"Decent place"

3
16/09/2016

My wife and I stayed for three nights at the Best Western. The location is good if you are hitting up the outlet malls. The rooms are nice with current amenities. The walls and doors seem paper thin as we could hear people slamming doors and talking throughout the early morning hours. The beds are very firm. The breakfast area was good. Nice selection of warm and cold food options.

"fantastic hotel with superb breakfast"

5
15/09/2016

we stayed at this hotel for 2 nts Sept 9-11, 2016 and very surprised of the big renovation from fifteen years ago. room 202 had an excellent location by the door, the bed was heavenly, all the amenities of the hotel, especially the microwave was an added bonus. love the continental breakfast which should be full breakfast. Mike, the manager was very helpful and answered all questions we have.

"In need of repair, in poor condition"

1
14/09/2016

This hotel needs to be updated and freshened up. It is in poor shape with no decor on elevators and common areas. Overall all furniture is worn out and needs updating. Great location, it is to bad they advertise this hotel as a plus when it most definitely is not. More like a minus

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your feedback . I will pass down your notes to our manager. We apologize for falling short in our appearance, we appreciate feed back that will help us grow. We are slowly making changes to our hotel to upkeep our look. We have started with the furniture in our lobby area and are currently working on replacing the carpets in the rooms. Thank you again for taking the time to give us your feed back. Sincerely, Laura Guest Relations Manager

"Nice Location"

3
13/09/2016

We stayed at the Best Western Plus Forest Park Inn and for the price it is a good place to stay. It has seen better days and the common areas are old and worn, the elevators are very old, and the rooms could definitely use an upgrade.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review and feedback . I will pass down your notes to our manager. We apologize for falling short in our appearance, we appreciate feed back that will help us grow. We are slowly making changes to our hotel to upkeep our look. We have started with the furniture in our lobby area and are currently working on replacing the carpets in the rooms. Thank you again for taking the time to review our hotel. Sincerely, Laura Guest Relations Manager

"Clean, safe, friendly staff and fairly priced! Way better than average! 4 stars"

5
11/09/2016

We stayed for one night recently after seeing Lumination at the Gilroy Gardens. Felt very safe in this location. The location is two lights from the 101 Hwy and within minutes of all of the restaurants and shopping a person could need or want. The front desk staff was very nice and checked us in promptly and made a change in our room with no hassles. The King room with a fireplace was very clean and comfortable! We will stay here again if the need arises!

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for the wonderful review! We are so happy to hear that you enjoyed your stay and the guest room. We hope you stay with us again next time you visit the Gilroy area. Sincerely, Laura Guest Relations Manager

"Public areas could do with updating room very good."

4
11/09/2016

We stayed here for only one night having flown into SFO from London England we arrived around 6 pm totally worn out, we got a great welcome and the clerk had noticed our request for a quiet room and placed us perfectly on the top floor at the end of the corridor. The room was spacious and very clean and well furnished. We had a great welcome here and the only thing I could say is that perhaps the corridors etc are a tad dated and dingy but the room was great. BReakfast was very good as described and set us up for the day. IN order not not be In Bed by 6.30 we went to the Black Bear diner next door and had a drink and a snack and it was full of locals very welcoming and I can highly recommend it.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel! We are happy to hear that you enjoyed your stay. I will pass down your note about the corridors , we appreciate feed back that will help us grow . Please visit us again if you are ever in the area, the outlet malls are also near by the hotel as well! Thank you, Laura Guest Relations Manger

"BW in Gilroy - Thumbs Up"

5
08/09/2016

Great place to stay. Clean. Easy Check-In, Easy Check out. The breakfast was great. The location was perfect, since it was located fairly close to the 101. The staff was welcoming and courteous. We all got a restful nights sleep.

"Pretty good value for the money"

4
06/09/2016

The Good: The location is great 15 mt drive from Gilroy Gardens. Plenty of places to eat nearby. Outlet malls across the street. Rooms were clean (the rugs could use some help). The front desk people were amazing, nice and helpful, they let us check-in early and brought us a pack-n-play 2 mts after requesting it. They also put us in a quiet room like we had requested in our reservation. The breakfast was pretty awesome too: oatmeal, granola, yogurt, eggs, bacon, ham, sausage, pancakes, cereal, all sorts of cold and hot food. Not amazing food but way better than some cold pastries and coffee like most hotels. The pool was clean and well maintained. The Bad: The carpets really need to be replaced or cleaned. The location, again great for Gilroy Gardens but for some reason there were homeless people who wandered around the area looking for cigarette butts. Not scary or bad just weird. Overall I would stay here again and we are looking forward to it.

"All I can say nice is beautiful landscaping."

3
01/09/2016

These folks really know how to make the place look good, on the surface. The outside grounds are beautiful. The rooms offer basic Best Western fare. Multi story building with an elevator. The rooms facing the highway are Super Noisy, especially on the higher floors. Parking can be difficult if you have a larger rig or tow a trailer. There is a Black Bear Diner in the same parking lot and it looks like they are affiliated with the hotel (but don't expect any discount at BBD). Too bad the restaurant doesn't provide the hotel breakfast because the free buffet breakfast the hotel provides is pretty poor. The stuff "looks" good, but doesn't tastes good. The staff appeared to be elsewhere, uninterested in guests. Pretty obviously not interested in being there. Reflective of hotel management no doubt. If you are a BW diamond elite, don't expect anything that you normally experience at other BW Plus locations. They just don't give a "you know what" here. Forget about a free suite upgrade, even when they have multiple available. Expect some double-talk and a sales pitch from the counter person if you ask. I will be sticking with Paso Robles or Salinas BW's when I need to be in this region. Families traveling will find this location at least as good as any other. Nice pool for the kids and real food & shopping close by.

bwforestparkinn, Director of Sales at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to give us feedback regarding your most recent stay with us. I sincerely apologize for your unsatisfactory experience you had during your stay. Here at the BEST WESTERN PLUS Forest Park Inn we work hard not only to meet, but to exceed our guest expectations and I apologize if we felt short during your stay.Unfortunately the Black Bear Diner is not affiliated with the hotel however it is a wonderful establishment to enjoy meals. Upgrades are provided to our rewards members whenever they are available. We promise to do what it takes to ensure you are satisfied and we hope you will consider staying with us again.

"Location"

5
31/08/2016

A great stop on the way up San Francisco. Enjoyed the convenience of the outlets and enjoyed the restaurant across the street. beds were clean and was a quiet stop.....123456789........thanks again for caring.

bwforestparkinn, Director of Sales at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.

"Good Value for mid-tier hotels"

4
22/08/2016

A friend and I stayed overnight, and have stayed here twice before. Each time the stay was very satisfactory. The location was convenient, the room was sizable, clean and well equipped. The A/C was satisfactory, but wasn't great at cooling the whole room evenly. There are numerous restaurants, gas stations, and a "Premium Store Outlet" very near.

bwforestparkinn, Director of Sales at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to give us your valuable feedback. We strive to deliver the highest standards of customer service to all of our guests and we are very happy to hear that you were able to enjoy our guest rooms. It was a pleasure providing excellent service and accommodations and we look forward to your future stay with us. Thank you for choosing the BEST WESTERN PLUS Forest Park Inn.

"Dirty room and outdated and good breakfast"

2
16/08/2016

The hotel is outdated which is ok for us.But the room so dirty, the curtains and carpet so dirty. Breakfast is good compare to other chain. They have waffle maker, sausage, egg , bagel,toast and oatmeal. very close to outlet and gilroy garden theme park I will not stay here again.

bwforestparkinn, Director of Sales at BEST WESTERN PLUS Forest Park Inn, responded to this review
We appreciate your feedback, and hope you will choose to stay with us again next time you are in the area. We would love another opportunity to WOW you, and show you just how great we really are.

"Great location"

5
15/08/2016

Nice property, friendly staff, nice room decor. Comfortable beds except the pillows were sub par) Great breakfast, easy internet, plenty of parking, there was no noise and we had the windows open. Located close to shopping, restaurants, wineries, national parks, great for cyclist and hikers. Close to freeway and the cookies were a nice touch.

bwforestparkinn, Director of Sales at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you! We are so glad you enjoyed your stay with us. We are constantly upgrading our rooms and amenities to make sure you not only are being provided with the best service, but having everything you need in the rooms as well. The hotel is located in close proximity to many wonderful cities and attractions. It's wonderful to know that you were able to visit many of them during your visit. We look forward to seeing you again.

"ONE OF THE NICEST BEST WESTERN HOTELS I HAVE STAYED AT !"

5
13/08/2016

This hotel is upscale! Two solariums as you come in the lobby! A breakfast room that looks like a restaurant. Our room was very nice..a suite actually...It pays to be a Rewards member. Even got our free gift at check in! Room on second floor was very quiet! No problem sleeping in! Even had a balcony with two chairs. All the amenites were nice and worked. Beds were real comfy. Miama at check in gets 5 stars! Thanks to Chris (kris?) also. Absolutely no complaints!!! A little expensive, but if a Quality Nite's stay is what you want, it's worth it! Breakfast was pretty good for the continental thing. Gets crowded, so come early. The Black Bear Diner is across the parking lot and it is very good. Not overpriced either. Would come back again in a heartbeat.

"Great for the Garlic Festival"

5
07/08/2016

We stay at the Forest Park Inn in Gilroy because they have a shuttle service leaving every 15 minutes that drops you off and picks you back up after you are finished near the front gate to the Garlic Festival. Sure beats trying to find street parking.

"Great Place, Great Service."

5
06/08/2016

This hotel has very good lobby ambience. Our room is clean and comfortable. And, it has a spacious balcony to extend our rest other than the bed. We enjoyed their breakfast a lot. Front desk stuffs provided great service.

"Close to Gilroy Gardens!"

5
04/08/2016

I chose this hotel because I had stayed here once before on a business trip, and was very happy with the hotel and staff. This time, I was taking my granddaughter to Gilroy Gardens, just 10 minutes away, and again, I was pleased! They honored my request to be on the first floor and close to the pool. The breakfast was ok, comparable to most other 3-star hotels. Very clean, comfy beds, working internet, clean pool (only 4 ft at deepest part), and nice, helpful staff. Will definitely stay again for business OR pleasure!

"Not What It Used To Be"

3
02/08/2016

We have stayed here on a number of occasions on our travels through the Bay Area due to convenience to our route and enjoyed this facility . During our last two stays, approximately 10 months apart, we have seen a continued decline in the maintenance and quality of this establishment I am sorry to say. It appears that there new carpet was installed in the main corridors and the exterior has received a new coat of paint. Unfortunately the the new carpet is very dirty due to lack of maintenance. The exterior grounds, parking lot and in particular the entrances to the building were full of trash. In another example of how things have deteriorated is that the early morning desk person was also responsible for the breakfast buffet and could not be at the desk when caring for the food etc, at the breakfast area. In fairness to the hotel we had a nice room which was clean and met our expectations for this hotel. It was extremely quiet and the bed was comfortable contributing to a good nights sleep. The breakfast had a variety of food items and they were freshly prepared, give credit the desk lady for that. My review is extremely critical of this establishment as I feel it is a shame to see this facility in this condition. It has an excellent location and was a few years ago an out standing place to stay with a management and staff who took care of the facility as well as the guests. Get your act together or that Plus rating will soon disappear. Rooms on the top, 3rd, floor are very quiet. Rooms in the leg of the "T" with even numbers starting with X16 face pretty much face northwest and you can enjoy looking directly at the sunset over the hills from the balcony. Also the even number rooms are away from the pool side of this wing. Hope Management see the light and gets things under control!

"Found my new favorite place to stay "

5
31/07/2016

I am totally happy with this place. Opted to stay here for the Garlic Festival and I am glad with my choice. Up until now I thought the Nicollett Inn in Burnsville, MN was an exceptional place to stay. This place ties it. Excellent restaurant right on the property, conveniently located for the surrounding area. Rooms were well maintained and clean. My only mark against them would be the lack of towel bars in the bathroom. Granted I can stuff it back into its cubby hole, but that lengthens the drying time. Staff at the front desk was polite and friendly each time I had gone in there. Yep, next time I come for the garlic festival this is the place to stay.

"Great Hotel"

5
28/07/2016

I stayed the night at this hotel for it's location. The room was clean & quiet, the staff friendly and breakfast had a good selection. I was here for business but if you have the time the Outlets are nearby.

"This place is dirty"

2
26/07/2016

My bed smelled like dog. The upholstery on the chairs was visibly stained. We threw towels on them before we sat down. The carpet was reeeeaaallllllly dirty. Apparently, it is pet-friendly, so they have that going for them. But, for me, I don't have pets, so the dog smelling mattress and stained carpet was gross. My luggage had dog hair on it. It wasn't even that cheap, so it totally wasn't worth my money. If the rooms are in that bad of shape, they should cost less.

"Lovely stay"

4
25/07/2016

We had a small family reunion and reserved two rooms, requesting they be close together. We got them right next door to each other and that worked out great. The rooms were big enough for the whole group to sit and visit. We also used the pool and hot tub.

"Decent "

3
19/07/2016

The room was small for my taste & compared to other rooms I've ventured to. It was clean, but older. It's average and I would recommend if you're staying in Gilroy because it's one of the cleanest/safest ones in that town. Be careful where you stay because some of the hotels/motels their are used for drugs.

"Staying in Gilroy, Ca."

5
17/07/2016

We stayed at this Inn for its location to Gilroy Gardens and its easy access to the freeway. It turned out being an excellent Inn and we would stay there again with no hesitation. Inn and room were clean. Staff was helpful, and we really enjoyed the pool.

"Very Comfortable"

4
14/07/2016

We stayed one night in this hotel, the bedsand pillows were very comfortable. The room was clean and well kept. The bathroom was nice even though the toilet was slightly crooked. The staff was very friendly and efficient.

"Enjoyable stay at BW Plus"

5
07/07/2016

We enjoyed our stay at Best Western Plus Forest Park Inn in Gilroy. The hotel is located conveniently to Premium Outlets and a short driving distance to Gilroy Gardens amusement park. The room was excellent! It looks newly renovated and clean: hardwood floors, comfortable beds, refrigerator, microwave, fireplace, TV. The room was specious and had a balcony (third floor level). We like that the entrances to the hotel halls/rooms were only available through the swipe of our electronic key. We felt safe and comfortable during our stay. Additional plus is 2 min. walking distance to Black Bear diner restaurant. We really enjoyed food there. We would definitely choose to stay at this hotel again when we are in Gilroy!

"Our trip to Gilroy Gardens"

3
29/06/2016

It was ok, we have no complaints. As always with Motels, the rooms could be cleaner. But it wasn't that bad. The few staff members that I came in contact with were pleasant enough. The woman in the Breakfast room was really nice. The kids swam until night time and got good and tired. Its close to the outlets, which is a plus if you're going to shop.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review. We do appreciate your feed back . Thank you for also taking the time to acknowledge our staff. They do their best to make sure that everyone's stay is enjoyable. We will pass your comments to our management as well our housekeeping team. Sincerely, Laura Guest Relations Manager

"Outlet shoooing"

2
28/06/2016

Took friends here to go shoooing the next day. Booked King bed rooms but was told that as we had booked with hotel.com the only rooms available were disabled rooms on the ground floor. Noisy air con and fridge and next door to door leading out to car park which guests leaving from 5.00am continuously let slam. No large pillows but 3 cushion size pillows. Vagrant came into breakfast room and helped himself to everything before arguing with supervisor that he was a guest. Plenty of options for accommodation - look elsewhere. Response from management was not an apology but still inferring that the problem was ours.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for sharing your feedback on your recent stay. For everyone's safety we do check the room numbers and names of guests that come in for breakfast. With all Best Westerns all of our room types are available through third party websites, not just handicap accessible rooms. We do apologize for the quality of your stay, we try to minimize the noise as much as possible. Our staff is available 24/7, so if a problem occurs we are happy to help. Regards, Laura Guest Relations Manager

"Beautiful landscaping; peaceful rooms"

4
27/06/2016

We stayed here for 2 nights to attend a wedding in San Martin. There were virtually no vacancies in Morgan Hill, so we drove a little farther south to Gilroy and were glad we did. The staff were very friendly. The hotel is laid out so that it is easy to get a quiet room. Nice amenities. Black Bear Diner a short walk across the parking lot. Reasonable rate for the area - but I think this area is overpriced compared to many hotels in Silicone Valley.

"Great Place to Stay"

5
25/06/2016

WE really enjoyed staying here on our journey through California. The place was clean, had coffee and candy at the front with hot cocoa for my son. The room was nice with a pool and the breakfast was amazing!!!

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are happy we could be part of your adventure through California and you enjoyed your stay. If you are ever in the area again please come and visit us. Sincerely, Laura Guest Relations Manager

"Areal gem in the Gilroy CA area"

5
23/06/2016

If you are ever looking for a motel in the Gilroy area, be sure to consider the Gilroy Best Western just off Hy 101. It is attractive from the front lobby to the amenities of the room to the great pool and grounds. The room lighting is great with special above bed LED ceiling lights that are separately controllable for each side. The shower is modern and has great pressure and flow.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are happy to hear that you enjoyed your stay. We are not only located near hwy 101, but we are close to hwy 152 , the shopping outlets , and Gilroy Gardens. We hope you visit us again soon! Sincerely, Laura Guest Relations Manager

"Has what you need passing through"

3
22/06/2016

Located just off hwy. 101 with plenty of services if needed. The Inn is comfortable, clean and has a large bathroom and vanity area. Beds felt good (not too hard). There is plenty of parking, which also includes a restaurant on the premises. The complimentary breakfast is more than adequate and filling. The pool area is small, so if its a hot day it might be best to take a cold shower instead. Keep in mind it's a stop over Inn to other attractions in the region, and can be noisy (people & vehicle traffic). Big tip: Get a room to the far NNW wing; it's quieter. Not a bad place to stay overnight passing through. P.S. If you like garlic you're in the right area.

"stay"

5
22/06/2016

When there is a choice of motels I will pick Best Western, I find service and rooms excellent. The rooms are nicely appointed and also having a fridge/microwave in the room.The outside is well maintained, love the hand held shower/hose. No problems and I have used this motel in various vacation spots.

"Agree, clean and comfortable"

3
21/06/2016

Stayed on third floor. Room was spic and span. Had a fireplace inside and a balcony. Had no issues with loud guests, although the door closed with a bang as did other doors on our floor. Continental breakfast was just that, a continental breakfast. But it was convenient since we had to leave early for the airport. The lady working the breakfast area kept everything fresh, well stocked and clean. We enjoyed having the Black Bear Diner within short walking distance. They serve southern food and being from Texas it was nice to have a taste of home. I recommend the bread pudding! The pool was ok but the whirl pool needed cleaning (algae build up) and the sauna is in need of severe attention.

"Noisy Tourist on Wednesday...stay away!"

1
14/06/2016

I was a guest for 2 nights. The first night was the worst experience I have ever had at a hotel. I asked for a quiet location on the third floor, and was placed next to a tour group guest ( Chinese group). They were extremely loud and slamming doors until 1pm in the morning. At 2am in the morning, someone came knocking on my door and this person did not appear to be a guest...but the worst part was at 4am when the tour guide of the Chinese group came around to the doors and started banging on the doors - wake up call next door to us. It was a horrible experience. I reported all this information to the front desk in the morning and I was informed that they have groups of Chinese tourists every Wednesday and next time, I could call the front desk if there were any concerns. I paid over 180 for that night and it would have been appreciated if I was not charged for this horrific experience, but the offer was not made....the second night was good. It felt like it was a nightmare. It is highly unlikely I will stay at any BW hotels....

"I like it!!"

5
12/06/2016

We as a family expend three nights at this hotel, we really love our stay and planning to visit this hotel this weekend. We enjoyed the pool. The hotel offers hot breakfast, free parking, It counts with very helpful staff. Its room are very clean and supplied with shampoo, body lotion. The guest that we met were nice. It is a quiet hotel.

"Needs Cleaning"

3
07/06/2016

Nice rooms, service good, but grounds need better maintenance and pool area needs furniture and cleaning of area and pool. Gilroy is an unfriendly town and some of this is reflected in the staff attitudes. The Black Bear Diner in right across parking lot and Chevy's across street for convenience and Great Outlet Mall just down the street. Nice fitness center

"Great Stay Near Hollister"

5
03/06/2016

Great location - easy highway access yet no highway noise. Restaurants very close and Shopping Outlet stores are nearby. Pool seemed heated! Breakfast was OK...Black Bear Diner was across the parking lot. Looking forward to my next trip.

"Clean and Comfortable"

4
02/06/2016

The room was clean and well kept. The continental Breakfast was typical of most Best Western Motels. I booked the room the day of my stay, using the BW app. The value of the room was one of the best in the area.

"Weekend gate away"

5
30/05/2016

This is a very nice best western , very clean . We were in the back higher floor which was very quiet. The breakfast is make your own pancakes , oatmeal, cereal , yogurt, fruit, bread etc. The standard stuff. There is free coffee and tea in the front area all the time. We found the front desk friendly and helpful for eating places. Gilroy is the garlic capital ... So be ready for the smell of garlic . I would stay again.

"Nice place, decent breakfast."

4
19/05/2016

Room, on top floor, was fresh, clean spacious and comfortable. Just stopped over for outlets on road south, couldn't be better located. Breakfast described as "Continental ", wish all continental breakfasts were as adequate. Good value, pleasant staff.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are pleased to hear that you enjoyed your stay including our breakfast, as well as our convenient location. Thank you for taking the time to acknowledge our staff. They take pride in keeping our hotel presentable , and an enjoyable stay for our guests. We hope you stay with us again if you are ever in the area. Sincerely, Laura Evangelist Guest Relations Manager

"Rooms very clean"

5
17/05/2016

Our room was very clean and comfortable, especially for the price. Wifi connection was good. They also had a nice breakfast in the morning to start your day off, although I think there were a few construction guys in there eating that I don't think were staying at the hotel.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are pleased to hear that you enjoyed your stay including our breakfast. During the week we do have construction workers that stay with us, but thank you for bringing this to our attention. We hope you stay with us again if you are ever in the area. Sincerely, Laura Evangelist Guest Relations Manager

"Smelly and needs to be updated."

2
17/05/2016

Our room had a terrible musty smell. The wallpaper was torn in areas and the bathroom needed a paint job. The carpet was dirty. The beds were nice at least. The lobby area and breakfast area were updated and looked nice. We will not be returning to this hotel.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to share your feedback. Clearly we missed the mark for you this stay and for that I sincerely apologize. We strive to create an exceptional experiences in every area of our hotel and I regret that we did not succeed for you. I have shared your comments with our management, maintenance, and housekeeping so we may make any necessary fixes to get back on track with our service standards. Thank you again for your feedback. Sincerely, Laura Evangelist Guest Relations Manager

"Older property"

3
16/05/2016

This is an older property but well maintained. The rooms are clean, beds comfortable, but the halls and elevator need a facelift. This is a convenient hotel, near the 101 and next door to a good diner.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel. Our staff takes pride in keeping the hotel presentable for our guests. We have recently update the carpets in our hallways and are in the process of updating our elevator's appearance, as well as the carpets in the guest rooms. Our first floor will even feature hardwood floors. We hope that you will visit our hotel again in the future to see the updates. Thank you again for your review. Sincerely, Laura Evangelist Guest Relations Manager

"Excellent service all the way around!"

5
15/05/2016

This location provides everything I myself and crew members need in a comfortable, clean, and accommodating place. Kris and Sandy are top notch in the service they provide and are very professional. Checking in is always easy when I know there behind the desk!

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel! We appreciate you taking the time to acknowledge our staff. They work hard to make sure our guests enjoy their stay. We hope you visit us again soon. Sincerely, Laura Guest Relations Manager

"Pleasant stay"

5
13/05/2016

I have never had a bad experience at this hotel. The staff is super friendly and goes out of their way to make sure you have what you need and that your stay was a good experience. It is in close proximity to two restaurants, one is in the same parking lot at the hotel, the other one is across the street. It is also close to the freeway, fast food, if that is what you like. Shopping is also short drive.

"One Nighter"

5
11/05/2016

Took a trip on a road we had never traveled. Had planned to go back home but it was too late. Stayed here.....have stayed here in the past and is always good. Breakfast is yummy. They have an automatic pancake maker which was cool....no fuss with pancake or waffle batter...just press a button and done.

"Oldish hotel with HUGE clean rooms"

4
10/05/2016

The hotel is located easy to find off of 101. Its near alot of things and a gas station across the street with reasonable prices. Property was clean but old. Lots of updating needed in the main areas and hallways. Carpets especially. However they may need to be changed but they were clean. Whole hotel was clean and tidy. Rooms are HUGE! The king bed was dwarfed in the room. Plus it was relatively quiet. Didn't hear anyone outside or in the adjacent rooms. Again....rooms were very very clean. Bed was super comfy. So bottom line..... Would I stay there again....yes. Would I recommend to others....yes.

"Great Location"

5
02/05/2016

This hotel has a great location. Close to the freeway and close to the outlet mall! The staff is friendly, the rooms are comfortable and large and the facility is spotless! Will definitely stay here again on my next trip to this area.

"nice visit"

4
18/04/2016

breakfast was good and the time frame worked for us, but allowing our pet dogie was excellent! the first floor access for pets was ideal for us. the convenience of taking the pet out in the evening was a bonus. we will return to this hotel.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are so happy to hear that you and your pet enjoyed your stay with us. We love seeing their furry , and friendly faces! We look forward to your future stay with us. Sincerely, Laura Evangelist Guest Relations Manager

"Nice but old"

2
11/04/2016

This hotel is old and needs to be renovated. The walls are paper thin and if you need sleep make sure the people next door are not party people. The carpet is old and burn stains. The ceiling in the hall way was dripping water and this was on the first floor. The comment after I mentioned it was. Oh we will call maintenance. (with no big hurry in contacting them).

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to share your feedback. Clearly we missed the mark for you this stay and for that I sincerely apologize. We strive to create an exceptional experiences in every area of our hotel and I regret that we did not succeed for you. We are looking to update our in-room carpets. I have shared your comments with our internal teams so we may make any necessary fixes to get back on track with our service standards. Thank you again for your feedback. Sincerely, Laura Evangelist Guest Relations Manager

"Location, Comfort"

5
10/04/2016

Nice hotel with good easy access location. Property was clean and provided an excellent stay during local Morgan Hill soccer tournament. Rooms were quite and enjoy the breakfast variety each morning. I would recommend this hotel to any traveler visiting the Gilroy area

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are pleased to hear that you enjoyed our breakfast as well as our convenient location. We hope you stay with us again if you are ever in the area. Sincerely, Laura Evangelist Guest Relations Manager

"Great place"

5
01/04/2016

We stay here once or twice a month to visit family in town .We love it here and the staff is great !The rooms are clean and comfortable. We love the breakfast best hotel breakfast so far and we travel a lot. If we needed anything the staff are fast and friendly. thank u md

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! Our staff takes great pride in their work , and we are glad that we could make your stay welcoming and comfortable. Please visit us again soon! Sincerely, Laura Evangelist Guest Relations Manager

"Clean, Comfortable Beds, Wi-Fi Works - Very Satisfied"

5
24/03/2016

Reserved a double-queen room late in the week for an overnight soccer weekend. Price can be more reasonable, yet not overly priced compared to others. As other reviews mention, the outside of the hotel is dated and the interior currently is under renovations, this makes it deceiving at check-in. I anticipated less and expected something not to be right. But the service, cleanliness of rooms, comfort of beds, wireless internet working effortlessly, and a morning hot breakfast constantly being replenished by staff, proved me wrong. One very minor issue, We checked in late and found TV remote needed batteries. Being late at night, took some time for replacements to arrive - understandable. My family and I enjoyed the quality of service and cleanliness of hotel very much, when in this area again will plan to stay here.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel. The exterior of our hotel was painted not too long ago. Since we are the "Forest Park Inn" we try to keep with the "campy/outdoors" theme. We are pleased to hear that our customer service was to your satisfaction. We hope that if you are ever in the area you visit us again , we are close to the outlet malls as well as Gilroy Gardens. Thank you again for your review. Sincerely, Laura Evangelist Guest Relations Manager

"This hotel is highly recommended"

5
16/03/2016

This hotel has easy access from Hy. 101, and is one of the best we have stayed in in several years. It has very pleasant external features, even a cute mini-creek in front of the lobby with real live singing frogs. The room we were in was really nice and was a good size, with a balcony. All the features worked and the lighting was good as well, which is appreciated by us who are in our 70's.

"Great place to stay when visitng Mission San Juan Bautista"

4
14/03/2016

Very clean and attractive Best Western. Only 10 miles to Mission San Juan Bautista. Just down the street from the outlet mall. Was traveling with my 9 year old son. We got a room with two Queens. It was clean and we had no issues with the room or the bed. All in all a great choice.

"Good Stop in Gilroy"

4
09/03/2016

Nice property. Room was clean and well appointed. 2 minor issues; heater had a hard time getting the room warm, it was 50 inside and 45 outside when we walked in and the room refrigerate made a high pitch sound. I unplugged at and all was good. Good stay, nice breakfast. I would stay there again.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel. I sincerely apologize that our heater and refrigerator were not up to quality standard. We do our best to make sure all of our many amenities are in working order and good condition. Our staff is available 24-7 at the front desk if you ever need assistance. I will make sure to show this to our maintenance staff so we may correct this for future guests. We are happy to hear you still enjoyed your stay and our breakfast! We hope you will stay with us again next time you are in the Gilroy area. Sincerely, Laura Guest Relations Manager

"Good accomodations"

5
07/03/2016

Nice room and decor. Overall very comfortable, but breakfast area needs better organization for better convenience and service. Breakfast items not identified. No spoons until later. Oatmeal packets not located with other cereals.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are pleased to hear that you enjoyed your room and your stay. We are always looking for friendly suggestions to improve our breakfast, we keep our oatmeal near the coffee station because it is closer to the hot water. I apologize for the spoons not being available, we try to keep our breakfast area to quality standard. I will be sure to mention this review to our breakfast hostess so we may provide better service. We hope to you plan to visit our hotel again! Sincerely, Laura Guest Relations Manager

"Disappointed"

3
06/03/2016

I have stayed at this hotel many times over the past 10 years or so and while there has been occasional issues, the staff were usually able to resolve any problems. This visit was problematic due to the spotty internet. The trip was unexpected and as a grad student I had to take my work with me. There was enough planned down time to do homework, but right off the bat I had issues with the internet. I called the number the desk gave me, but they were unable to resolve the issue. I could have moved everything up to their business center, but my level of frustration demanded I just close my laptop for the moment. I was told there were going to reset the system. I'd hoped that would take care of the issue, but it did not. I was not due to fly out until the next afternoon and had hoped to spend the morning of departure with family, instead I was up at 3 am getting an earlier flight to get home to finish my homework. I guess I should be grateful for the people in the hall at 2:45 am who woke me up as my alarm didn't go off, but the late night noise the night before from people in the hall and the heavy footed tromping above my head the night before was quite unwelcome. And seeing people smoking on their patios after just signing my life away acknowledging that this would incur a fine made me shake my head, especially as the smell was not tobacco. This probably won't prevent me from staying here again as it is very convenient for my family and an affordable option. I would like to suggest a designated smoking area that is convenient for those who have walking difficulties. This would maybe prevent people from smoking on the patios and balconies.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel. I sincerely apologize that our wi-fi was not up to quality standard. We do our best to make sure all of our many amenities are in working order and good condition. Our staff is available 24-7 at the front desk if you ever have any questions. We hope you choose to stay with us next time you are in the area so we may try to give you better service! When you make a reservation, please request a room that you feel will better suit your needs and we will try our best to accommodate you. Sincerely, Laura Guest Relations Manager

"Clean room everything is ok"

3
29/02/2016

The hotel is close to the highway but far enough away you don't have freeway noise. The breakfast was fine and no charge. Room was clean. Hotel is being refurbished. This did not interfere with anything. Pool is heated.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for reviewing our hotel on Trip-Advisor! We hope you enjoyed your stay at the Best Western PLUS Forest Park Inn! Sincerely, Laura Guest Relations Manager

"Business trip"

5
26/02/2016

great hotel!!! I had to work in santa clara for the superbowl but I chose to stay at this hotel. I had stayed here a couple times before- it's in a great location near the outlets of gilroy, staff is super friendly!

"Convenient but uncomfortable"

3
26/02/2016

Close to the highway, this hotel was convenient for a one-night stay. Not much noise from the highway but we could hear the people above us. Ask for a room on the top floor to limit the overhead ruckus. Some renovations are ongoing and here's hoping they include new beds and pillows as the ones in our room were very uncomfortable. Breakfast was ok and it's nice to have a few hot choices.

"2 problems"

4
25/02/2016

Toilet seat wobbled and people above stomped around, but breakfast was great and check in and out was quick. Beds weren't as comfortable in this room as the room I had last time. Had dinner at a restaurant across the parking lot, and that was pretty good.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for sharing your experience and bringing attention to issues you experienced during your recent stay. I will share this feedback with our maintenance and housekeeping team. We are pleased to hear that your enjoyed our complimentary breakfast and that our front desk staff was able to accommodate quick service. Thank you again for taking the time to write a review. Sincerely, Laura Evangelist Guest Relations Manager

"Needs to be downgraded from AAA 3-star to 2-star"

2
18/02/2016

Rated AAA 3-star, this hotel needs to be downgraded to 2-star. The list of problems are extensive. Stairways were littered with caked mud from workers' boots. Sound insulation from the room above was lousy (stomping sounds late at night). Cigarette butts littered areas outside public doors. 25-lb dumbbell missing in fitness center, as well as non-functioning water cooler and no towels. The hotel apparently has corporate contracts with utility companies, and so heavy equipment in parking lots started up loudly at sunrise. The air conditioning stopped functioning and needed to be "rebooted." The overhead light in the bathroom stopped functioning on the morning of our check out.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
I'm so sorry to read of your recent experience. Cleanliness is tremendously important to us and we appreciate you notifying us of the condition of the stairways and the hotel exterior. As part of our service promise we strive to employ the highest standards of cleanliness throughout the hotel. I've shared your review with our housekeeping and maintenance team so we may immediately address this matter, including the condition of our fitness center. Our front desk staff is available to call 24-7 and we will always do our best to help with any situation. Sincerely, Laura Evangelist Guest Relations Manager

"Noisy but very nice "

4
13/02/2016

The hotel itself is unassuming from the outside but very welcoming. The room we had was very spacious and clean. Beds were comfortable, unlike many other hotels we've stayed in lately. My only complaint is the noise. We are in a pet friendly room, which happens to be next to an entrance door which slams shut each time someone comes into the building. It also sounds like a herd of elephants is in the room about us. I'd suggest asking for a room on the top floor. If you have a pet(s) and have to stay on the ground floor, make sure it's not next to one of the entrance doors...or bring earplugs! Other than that, really nice hotel with friendly front desk staff.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your time in sharing your review and your recommendations. We appreciate your feedback are thrilled to hear you had a wonderfully comfortable night sleep. We hope you visit us again on your next trip to the Gilroy area. sincerely, Laura Evangelist Guest Relations Manager

"Light sleepers do NOT come here"

1
12/02/2016

Ok so the only good thing about this place is they allow our furry friends. & the room is semi nice, hardwood floor. BUT THE WALLS ARE SUPER THIN! You can hear everything & everyone so clear as if they're all in your room. So guess who got no sleep? -_- & it wasn't just at night, it was in the middle of the day as well when I was trying to nap, but guess who only got a 5 minute nap? -_- The beds are really hard & the pillows are really small. So you can imagine with all the noise going on & my little dog, she was also bothered at the noise. I loved having her with me but I hated that neither of us got any sleep.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for sharing your feedback on your recent stay. We certainly do care about the quality of our guest's stays and attempt to minimize noise as much as possible. We are always looking for ways to improve the guest experience. We will pass your comments on to management and continue our efforts to improve our services. Sincerely, Laura Evangelist Guest Relations Manager

"Nice hotel, but please don't do this to your guests!"

3
07/02/2016

We traveled with family member and requested rooms to be separated (had enough family togetherness on the long drive). The front desk clerk "teased" us about this twice and said he was going to call our family member's room and tell them we didn't want to be near them. I don't care what you call it, this kind of "teasing" or "giving you a bad time" is completely unprofessional and rude. Second, the hotel is currently undergoing renovations. The corridor to our room had the walls scraped and prepped for painting. PLEASE, Hotel Management, please recognize that this is a shock to your guests who are expecting a peaceful night's stay, not a construction zone. When checking in, you should have let your guests know and discounted the rooms 20% just to soften the shock. It's completely unacceptable to do that to your guests and still charge them full price. Though the rooms were otherwise nice and the breakfast was good, these two missteps in management and customer service were completely unacceptable.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
I am so sorry to read of your experience. It is our pleasure to welcome guests to the hotel and provide extraordinary stays characterized by warm, sincere and engaging service. We sincerely apologize that this was not the welcome experience you received. I have shared your experience with our team so we may issue any necessary retraining. Thank you for providing your feedback. Sincerely, Laura Evangelist Guest Relations Manager

"Gilroy"

4
01/02/2016

We use this hotel when we attend events in the area - we've always been more than satisfied. It's locatted close to where we need to be, there are plenty of restaurants in the area and it has excellent freeway access.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! Our hotel is a great location if you are looking for a place to rest that is not far away from 101 or 152 highway. If you stay with us again and need a recommendation on a place to dine our front desk staff is always happy to help. We hope you visit us again soon. Sincerely, Laura Evangelist Guest Relations Manager

"Love the atmosphere at this hotel"

5
28/01/2016

This hotel makes me feel like I am on vacation, even though I am always here to work. I teach in the conference room in the evening and staying here makes it so I have no "drive to work" at least on the day of the class. The hotel has such a pleasant outdoor feel to it, it seems like you are in some beautiful forest setting. Sometimes I get an upgrade to a suite with a fireplace. The breakfast is always hot and good. The staff are very friendly and helpful. Pool spotlessly clean.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for review on our hotel! We are delighted to hear that we can make your business stay an enjoyable one. We are glad you also enjoy our breakfast. We have recently added a pancake machine with lots of options for toppings, next time you visit us please give it a try! Thank you again for your review. Sincerely, Laura Evangelist Guest Relations Manager

"Nice rooms with balconies!"

5
18/01/2016

Gilroy is a pleasant little town nearby to San Cruz and other beachy destinations. I found a super saver for this hotel and fell in love with it. Will definitely stay here again although will probably never find that kind of savings again.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are happy to hear that you enjoyed the rooms and the balcony! All of our rooms have a balcony so there is no need for our guests to worry about paying extra for this feature. We hope you visit us again soon. We give discounted rates to AAA/AARP members, and our lower rates are during the winter season. BEST WESTERN also has promotions on their website for additional discounts. We hope this tip helps with your future stays with us :) Sincerely, Laura Evangelist Guest Relations Manager

"Nice Hitel"

5
16/01/2016

Have stayed here several times for business. Very comfortable Hotel. Clean large rooms , Great pool / Hot tub area. For some reason it reminds me of being at a Hawaiian resort. Must be the Grounds and large Hallways. Best hotel in the area. Good rates also. Excellent staff and customer service. The restaurant in the parking lot "Black Bear Dinner" is way over priced. $16.00 for a cheese burger and fries. I would recommend this hotel for anyone visiting the area.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! We are happy to hear that you enjoyed your stay with us. We hope you will stay with us again in the future. Our front desk staff can recommend great local restaurants that are near by the hotel. All you have to do is ask, and give us an idea of what kind of food you are in the mood for :) Thank you again for your review, we greatly appreciate it! sincerely, Laura Evangelist Guest Relations Manager

"Perfect stop off on the way to San Fran!"

5
08/01/2016

We Stayed here on our way to San Francisco from Calabasas for one night. It was very clean and the rooms were spacious! The staff were lovely and friendly. We didn't get up for Breakfast so cannot comment on that. It is a really nice setting and for £88/$125 it was a good price. We ate at the Applebee's right next to the hotel, although there were a few places to choose from, there is also a Walmart right next to this hotel too if you need supplies! The room has a microwave and Fridge and the TV has cable with an excellent selection of channels! Free Parking.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel! We are happy to hear that you stayed with us for your trip up to San Francisco. With all the dining options near our hotel we are glad you were able to choose one, our front desk agents know of some popular local restaurants if you ever have a hard time deciding :) Thank you again and if you are ever visiting the area again , please stay with us again! Sincerely, Laura Nava Guest Relations Manager

"VERY SATISFIED"

5
08/01/2016

Great Room! Breakfast can be Improved! Great stay and nice place for the value. Black Bear Diner in Parking Lot... Great Dinner! The staff did everything o accomadate our needs and make sure we had everything we needed. We had a service dog and they made sure our room was ready early as requested and also gave us a late check out . Also if we needed more time they were willing to give us more time for check out. The front desk lady was so nice but I forgot her name. SORRY! The only thing was the Breakfast was not acceptable like other Best Western Hotels. Thank You foe everything!

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for your review! It was a pleasure providing friendly service to you and your service dog. We do our best to make sure that we can accommodate all of our guests needs. We are always looking for friendly suggestions to improve our breakfast, but we are happy to hear that you were able to take advantage of how close the Black Bear Diner is to our hotel. We hope to you plan to visit our hotel again! Sincerely, Laura Nava Guest Relations Manager

"Beautiful Hotel - Value fo rmoney"

4
05/01/2016

I booked a suite with 3 queen beds for 5 of us. Value for money since we were only staying for 1 night and will be off in the morning to monterey. The suite has 2 rest rooms and 1 bathroom. No heater in 3rd queen bed room. Hotel was beautiful from the lobby area to the rooms. Toiletries were of quality. Breakfast was adequate. You cannot get to rooms without going outside as the rooms and lobby were not connected. It was very cold on the night we arrived so we literally have to run to the next building with our heavy luggages. The beds were comfortable though. Would recommend this hotel to any traveler.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel on Trip-Advisor. We are very happy to hear that you enjoyed our family suite and the amenities provided. Thank you again for your review and we hope that you chose to stay with us again if you decide to visit Monterey or any of the amazing cities near by! sincerely, Laura Nava Guest Relations Manager

"Almost perfect"

4
27/12/2015

I would have given 5 for the room, but it is on the 2nd floor. I have a small dog and having to take the elevator down to take him out will be a challenge. But the room is beautiful. The fireplace is a really nice touch. And my husband is thrilled to have a couch! The man who checked us in was pleasant and efficient. So I will add more after my good night's sleep.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel on Trip Advisor Please accept my sincerest apologies for the inconvenience of having to take the second floor instead of our 1st floor. We do have pet friendly rooms available at our hotel, with advanced notice we can set aside a room for you and your furry friend. I do hope that you choose to stay with us again if you are ever in the area so we have a chance to provide you with excellent service and a more appropriate room. I am happy to hear that you enjoyed our room with a fireplace. They are exceptionally cozy around this time of year! Sincerely, Laura Nava Guest Relations Manager

"Very Good Location to Stay!"

5
24/12/2015

Everything was almost perfect. If only the wi-fi was as good as everything else. Room came with a microwave, fridge, HDTV, coffee machine, dryer. Beds were comfy, decent amount of blanket material. My only issue was I didn't know how to activate the shower in the bathroom. I resorted to just using the bathtub.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel. I am happy to hear that you enjoyed our beds and the rest of our amenities! I sincerely apologize that our wi-fi was not up to quality standard. We do our best to make sure all of our many amenities are in working order and good condition. Our staff is available 24-7 at the front desk if you ever have any questions. We hope you choose to stay with us next time you are in the area so we may try to give you better service! Sincerely, Laura Nava Guest Relations Manager

"Great place"

5
23/12/2015

This is a great place to stay. Close to the outlets. There is a restaurant in the same parking lot, with another one across the street. The staff is great and goes out of their way to your stay a nice one. I would recommend this hotel.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel! We are so glad that you were able to take advantage of our hotel being close to the outlets and the near by restaurants. We also appreciate you taking the time to acknowledge our staff. They work hard to make sure our guests enjoy their stay. Thank you again and we hope you stay with us if you are ever in the area or have the urge to shop! Sincerely, Laura Nava Guest Relations Manager

"Average Best Western"

4
21/12/2015

I stayed here for one night only, for business and I just needed a place to sleep. The room was clean and had refrigerator, microwave, coffee maker, TV, Internet. All worked fine. Breakfast was what you expected from Best Western.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our hotel. We do our best to make sure that our many amenities are in working order and good condition for our guests. I hope you choose to stay with us again if you are ever in the area for work or leisure. sincerely, Laura Nava Guest Relations Manager

"Terrible 'Pet Friendly' Room"

1
14/12/2015

If you travel with your pet, don't stay at this hotel if you are looking for a well appointed, odor free comfortable room. We stay at Best Western Plus hotels frequently as they are 'pet friendly'. Although the hotel has specific rooms designated as 'pet friendly' as some guest have allergies, you cannot tell the difference between the types of rooms. This hotel 'pet friendly' room provides vinyl floors, below average furniture and they smell like a pet grooming facility. We will never stay at this hotel nor recommend it.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
I apologize that you did not have a positive experience with our new pet room. We will speak to the housekeeping about the smell. We do use unscented cleaning products just in case a guest may have allergies. We have received positive feedback from other guests about the new LVT flooring. Overall, we feel it gives the room a great look & helps when we clean up any pet hair or mess our furry friends may leave behind. Thank you for taking the time to write a review. Sincerely, Laura Nava Guest Relations Manager

"Quality Room"

5
10/12/2015

If you are looking for a economical hotel near San Jose (20+ miles north) this is an excellent choice. No traffic noise. Near shopping. Easily $50 to $100 less than staying in San Jose. Morning traffic was light and easy going north. I would stay here again.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you Rohn! We are so glad you enjoyed your stay with us.The hotel is located in close proximity to many wonderful cities and attractions. It's wonderful to know that you were able to visit the San Jose area and stay with us at a reasonable price. We look forward to seeing you again. Sincerely, Laura Nava Guest Relations Manager

"GOOD PLACE TO STOP FOR THE NIGHT"

4
07/12/2015

Clean, quiet, good breakfast. Nice diner on the property, too. Price was right! Stopped here on way home to L.A. during a rain storm at night. Had to get off the road, too dangerous. Was pleased with this Best Western, would recommend as a good reliable stop for the night.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our Hotel on Trip Advisor and give us feedback regarding your most recent stay. We are glad to hear that you were able to safely find our location right off the freeway, and enjoy some of our hotel accommodations such as our breakfast. We hope to see you again next time you are in the area! Sincerely, Laura Nava Guest Relations Manager

"Great, reasonably priced hotel"

4
07/12/2015

This was the first time we stayed at a Best Western Plus hotel. We chose it because of the fitness center. The bathroom amenities were better than a regular Best Western, the room was larger, and the bed more comfortable.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our property on Trip-Advisor! We are so glad you enjoyed your stay with us. We are constantly upgrading our rooms and amenities to make sure you not only are being provided with the best service, but having everything you need in the rooms as well. We hope you come and visit us again soon! Sincerely, Laura Nava Guest Relations Manager

"Perfect Get-Away Location"

4
29/11/2015

This was our 2nd stay at this Best Western Motel. We like its location near US101 and restaurants (Black Bear Diner). The rooms are clean and comfortable and during our recent visit, the rooms were being upgraded to wood laminate flooring. Our room was recently completed with the new flooring and it was nice. The hallways were cold, but it was cold outside and some of the outer doors were being left open. Otherwise, a very nice stay and I would recommend this motel to others staying in the Gilroy area.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
We are so glad you enjoyed your stay with us. We are constantly upgrading our rooms to make sure you are being provided with the best service. Please do tell your friends and family about us, we would love to give them the same great experience we have given you. Thank you so much for reviewing our property. We look forward to seeing you again next time. Sincerely, Laura Nava Guest Relations Manager

"Great Hotel for the Money"

4
22/11/2015

This hotel was excellent for the cost and in a great location. We reserved a room with a fireplace which was very roomy and comfortable. We used the fireplace each evening. The facility also had a tennis court which we used.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to give us your valuable feedback. We strive to deliver the highest standards of customer service to all of our guests and we are very happy to hear that your enjoyed our fireplace guest room. It was a pleasure providing you with excellent service and accommodations. Thank you for choosing the Best Western Plus Forest Park Inn. Sincerely, Laura Nava Guest Relations Manager

"Repeat Stay!"

5
16/11/2015

Our fourth stay for our annual girls' shopping trip! Very comfortable, quiet room! Enjoyed having that 3rd queen bed! Nice having the microwave too! Will definitely stay here again for our nice stay! This location is central to shopping, plus walking distance to Black Bear diner and Chevy's for dinner!

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you very much for your feedback. We are happy to hear that we were able to accommodate everyone in your shopping trip with our three queen suite, and that you were able to enjoy the near by restaurants while staying with us. We hope everyone was able to find good deals at the nearby outlets. Thank you again for choosing the Best Western Plus Forest Park Inn. We look forward to your future stay. Sincerely, Laura Nava Guest Relations Manager

"It Was Okay"

3
24/10/2015

The room was nice and clean and comfortable, but the breakfast leaved a lot to be desired. The saving grace was that there was a resturant across the parking lot that served breakfast as well as take out dinners if you wanted to eat in your room.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to share your recent experience at the BEST WESTERN PLUS Forest Park Inn on TripAdvisor. We were disappointed to hear about your experience with our breakfast, and would like you to know we truly value your feedback. We hope overall you had a wonderful time and the next time you are in Gilroy visiting we hope you will give us another try. Once again, thank you for taking the time to post a review. Sincerely, Laura Nava Guest Relations Manager

"Gilroy"

4
23/10/2015

Great Place to stay. Walked in with no reservation and they found me a room and even got me a corporate rate. couldn't be happier. Room even had a fire place!! Located in the same parking lot as the Black Bear Diner. I love that place. If you find yourself in Gilroy this is the place to stay.

bwforestparkinn, Guest Relations Manager at BEST WESTERN PLUS Forest Park Inn, responded to this review
Thank you for taking the time to review our property. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are pleased that you were able to recognize the efforts that our team make to deliver a good experience for every guest. We hope to have the opportunity to serve you again. Sincerely, Laura Nava Guest Relations Manager

"Not a PLUS "

1
18/10/2015

We stayed here for 2 nights whilst touring the West Coast of the US. It was the third Best Western Plus hotel on this trip, the most expensive and very disappointing. We had most expensive and the poorest value. The room smelled 'musty' it looked dingy and there were cigarette burns in the carpet. The windows in the lobby area and in our room were filthy. The breakfast room was far too small for the number of guests staying, so we ate our breakfast in the seating outside the dining room. We were there on a Sunday morning, the toaster wasn't working, I was advised by the hostess I could make toast in the waffle maker, but another guest was at that moment trying to wrestle her waffle out where it had glued itself into the waffle maker, so I decided against that. There were no muffins, 3 pastries left, not replenished, and the the fruit consisted of only apples. On this same trip we had stayed in Best Western Plus hotels in Goleta and National City San Diego, both of which I would recommend without reservation, sadly Best Western Forest Park Inn was not in the same league, either in terms of cleanliness or decor. We would not choose to stay here again. Sorry.

"No Surprises"

4
15/10/2015

This property was fine. It's what I used to expect of a Best Western Plus Property. The parking was pretty tight but everything else was fine. Sadly, most Best Western and Best Western Plus Properties are no longer this good.

"No Net for Spiders"

2
14/10/2015

Best Western likes to say that they are updating their hotels. Well I have stayed at several lately and all of them have been like flying in a 20 year old plane. Kind of gross and don't want to touch anything. The room was dated. The internet was down. There were several spiders that I had to personally exterminate.

"This place is definitely a PLUS!"

4
09/10/2015

This place was affordable, the staff was super friendly and helpful, and our room was clean and very nice. We loved the hot tub and the free breakfast as well! Overall, it is a an above average budget hotel that is comfortable and welcoming.

"Great place to stay"

4
02/10/2015

Great place to stay, wonderful facility, nice filling breakfast with many choices, friendly staff, easy freeway access. Stayed here for a weekend to attend the Holister Reneissance Faire which as about 20 minutes away.

"Very poor A/C operation"

3
29/09/2015

The A/C blows strongly onto one of the beds in a double queen room. Don't know if it can be changed due to the design of the system and room size. Carpets very dirty, but they do allot of business so it's busy. Definitely a 'Plus' over a regular BW

"Great Place to Stay in the Garlic Capitol"

5
28/09/2015

We were pleasantly surprised with this hotel: amenities, location, and price. The bed linens make the bed soft and comfy. The bathroom was spacious. The buffet breakfast, included with the room, was generous. The hotel is conveniently located off the 101 Fwy and walking distance to local restaurants, Everyone in our group enjoyed the stay. We recommend this hotel.

"we will be back!!!"

5
28/09/2015

always a pleasure to stay at Best Western Forest Park Inn, a convenient trip to Monterey, Carmel, Santa Cruz and surrounding attractions. Best bang for your buck! staff are friendly, professional and rooms are clean with nice decor

"Gilroy"

2
28/09/2015

Terrible bed, air conditioner old and noisy. Door had been shaved on the jam side and unpainted. Had to ask the housekeeping staff to make up the room 2 of the three days we were there. Difficult to communicate with housekeeping, did not speak english.