Best Western Hotel Derby Inn,  Eagle River

4.5/5  - based on 315 guest reviews.
US Highway 45 N, 54521, Eagle River, United States - See map
+1 715 479 1600 +1 715 479 1143

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> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 315 traveler reviews
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Welcome to the Best Western® Derby Inn! Year-round outdoor adventure awaits at this Eagle River, WI hotel, just minutes from the chain of 28 lakes, snowmobiling, hiking, biking and more! Whether you visit northern Wisconsin in the summer or winter, there's sure to be something for everyone near the Best Western® Derby Inn. Our property sits just feet away from Eagle River, part of Wisconsin's infamous chain of 28 freshwater lakes. In the summer, our guests spend their days swimming, boating, fishing and enjoying other water sports in the area's many lakes and rivers. In the winter, this Eagle River hotel offers easy access to more than 500 miles of groomed snowmobiling trails. The area is also home to scenic golf courses and hiking and biking trails. Guests staying at this Eagle River, WI hotel are also in a prime location to attend one of the area's many annual festivals, like the Snowmobile Derby, Pond Hockey Tournaments, Cranberry Fest and 4th of July. For more family-friendly fun, be sure to check out the Silver Lake Public Beach and the nearby Northwoods Children's Museum. If business brings you to the area, you'll appreciate our proximity to state and government offices and other local corporations for sales people. This convenient Eagle River hotel also offers complimentary business services and meeting space for up to 10 people. Our goal at the non-smoking Best Western® Derby Inn is to make you feel at home. At this renovated, full-service hotel in Eagle River you will find luxuries that include pillowtop mattresses, comfortable and upscale décor, Internet access, cable television with HBO®, an office table with desk chair and an in-room microwave and refrigerator. Guests are invited to indulge in amenities like our daily complimentary breakfast, game room, and indoor heated pool with a hot tub. To experience our clean, comfortable and convenient accommodations for yourself, contact the friendly staff at the Best Western® Derby Inn today!

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 315 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
219
Verygood
 
77
Medium
 
14
Poor
 
3
Horrible
 
2
Business Business 56
Couples Couples 87
Family Family 122
Friends getaway Friends getaway 29
Solo travel Solo travel 14
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Derby Inn,Eagle River
  • 4
    « Very nice rooms »

    I was at this hotel for a night while traveling on business, and was pleasantly surprised by how nice it was. They are going through some renovations, so the lobby and hallway was still a work in progress. But my room was more modern than you'll usually find for a hotel this price. The room was very big, with everything you would need for a business trip. Bed was very comfortable. The continental breakfast was about what you would expect. A negative is that the fitness room is through the community center, so you have to leave the hotel to get there. Not ideal when it's 20-30 degrees outside. But overall this was a nice place that I would stay at again if I'm in the area.

    5
    « I don't know how you could not like this hotel. »

    Stayed on a Saturday night in February 2018, hotel is a tremendous value. Staff are friendly and pleasant and very professional. Enjoyed dealing with Mitch on the phone and Jade at the front desk. Lobby was nice, room was sparkling clean, tastefully decorated, fairly modern, had real ceramic and mosaic tile in the bath / shower and granite counter on the sink. Room had a fridge and microwave, breakfast area offered coffee / tea / hot cocoa all day and cutlery / plates / napkins for folks who wanted to eat in their room. Hotel is very welcoming with big fireplace upon entry. Pool and hot tub area looked clean and did not have that overwhelming smell of chemicals. I am a very particular guest and generally only stay at Westins or very recently-built Hampton properties. I have absolutely no complaints to offer over my stay at BW Derby Inn. Based on quality and location (Eagle River), proximity to the snowmobile trails, etc. this hotel is a winner.

    5
    « best in the winter northwoods »

    BW made another stay here a fantastic memory. what is better then staying right on the snowmobile trail, enjoying a variety of items for breakfast and then returning to enjoy the relaxation of the hot tube when it's -7 F outside. the facilities were clean, pleasant staff (Mitchell) at check-in and a Wednesday night customer appreciation with soda/beer and cookies. spacious room (king) with nice cabinetry/dresser/tables, sitting chair, desk and TV. only recommendation is to clean the sand in the bottom of the hot tub. otherwise this place was the tops during our stay.

    4
    « Clean and Quiet »

    We spent just one night here while in the area. The hotel was clean and quiet. Stephanie checked us in. Check in went well and she was very friendly yet professional. The pool area is very nice and clean. Pool was warm, however, they had to drain the whirlpool and it was ice cold and we could not use it at night but it was fine to use in the morning. We would stay here again.

    2
    « Poor »

    Arrived and told us that we have a room showed us the room which is the most expensive one agreed to take the room came back down to the lobby with the one clerk on duty a woman cut in front of us and took our room cuz she had a reservation and that the motel had screwed up ended up taking her luggage back out of the hotel put back in the car call customer service they said if the lady didn't cut us off and they rented us the room she would have never got the room that she had a reservation for another room gave it to her for Less the price that they were going to charge us not a good way to do business

    5
    « Business in Eagle River Area »

    I arrived in the area on business last minute and local enforcement recommended the Best Western. The rooms and lobby areas were clean and nicely furnished. Breakfast was good and the staff were friendly.

    4
    « Great hotel »

    Derby Inn is the only place we will stay while in Eagle River. Hotel and rooms are clean, the staff is friendly and accommodating. The breakfasts are generally pretty tasty. I wish they still had a working pizza oven in the bar area for those evenings when we want to relax at the hotel and not have to run somewhere to grab a bite.

    5
    « The "Best" Best Western »

    We enjoy our stay and have a wonderful time. We stay here, because of Three Lake Winery recommendation. Also we found a great little brewery call Tribute Brewing Co. The White Spruce Inn restaurant was also recommendation. Check in was quick and easy. The room was clean and inviting. We didn't get to use the pool or hot tub. We look in the pool area and found the area was clean with plenty of towels. Check out was also quick and easy. We forgot something in the refrigerator. The desk clerk who checked us check out, let us back in, to get our stuff in the refrigerator. We strongly recommend the Best Western Derby Inn for all your stays

    5
    « Best Hotel »

    The Best Western Derby Inn is the best hotel in Eagle River. The rooms are excellent and the breakfast is very good. The location is also excellent and the staff is very accommodating. Love staying at this hotel.

    5
    « Best Hotel in Area »

    We always stay at this hotel when we go up-north. Rooms are always immaculate, staff friendly, and amenities up-to-date. Conviently located with great restaurants nearby. We love to stay here whether business or pleasure.

  • 5
    « Great for the Price »

    Great location close to shopping and restaurants, clean room, free breakfast at a reasonable price. We didn't use the pool but it was large and looked great. There is a bar but we were told it is only "seasonal" which means 2 weeks in January during the snowmobile derby. We were a little disappointed but we had our our own bottle of wine and the hotel did provide us with wine glasses so not all bad.

    5
    « Great Hotel and Great Experience! »

    Beautiful Hotel and location. The staff are amazing! Very polite and helpful. The free hot breakfast was one of the best we have had. The room was clean and the beds were very comfortable. The fall decorations were beautiful and the sitting area by the fire place in the lobby is great! I would stay there again in a heartbeat.

    5
    « Great bang for you buck »

    Overall, very nice hotel for a town the size of Eagle River, Wi. Very clean and inviting. The staff was extremely helpful on the phone, at check in and during our stay. The breakfast was also very good. The selections and how well everything was prepared almost made us forget we were in a hotel lobby.

    5
    « My preferred place to stay in Eagle River »

    I travel to Eagle River to work for 4-7 day stretches. This is a very comfortable and convenient hotel to stay at when in the area. They offer a great breakfast, have free internet service, and a friendly staff. The beds are also very comfortable. It is my my top choice when in the area.

    5
    « Nice location »

    Hotel is modern. Located away from downtown. Friendly staff. The rooms are always clean. Breakfast was good with hot items, and a variety to select from. The hotel's service makes up for the scenery. Ample parking. Will stay here again.

    5
    « Excellent! »

    This hotel is a very comfortable place to stay. We found it to be quiet and just on the northern edge of town. The rooms were very clean and the mattresses are pillowtop and very comfortable. This place has the feel of a new hotel. We found the breakfast to be satisfying with a more than average selection of both hot and cold food. We will definitely stay again!

    4
    « Autumn »

    Very friendly, helpful staff on arrival. We try to stay here every fall to see the Autumn leaf colors.Breakfast was improved from our visit last year We were a bit early to see the best leaf color. The location is in a quite area,.far enough away from the highway to minimize road noise.

    5
    « Best Place to stay in Eagle River »

    Beautiful place in great location. Clean comfortable rooms, very good breakfast and friendly staff. Close to downtown shopping and scenic lakes and trails. Also close driving distance to other towns and lakes. Very nice area to relax in.

    5
    « Best Hotel in Eagle River city Area »

    This hotel is excellent, we have stayed there before years ago and it was nice then, and is still nice, they have clean rooms, great staff and a good breakfast, the only thing missing is an elevator. I would highly recommend this hotel.

    5
    « Great Gateaway »

    We've traveled to Eagle River WI every year for the past 5 years, always stay at the Derby Inn. Fall is one of the best times to go, the hotel is far enough from the town, but close enough too. Highly recommend staying there!

  • 5
    « Great Continental Breakfast »

    Very Clean! We enjoyed our stay and the Continental Breakfast was very good. Hotel staff friendly and very helpful. The only negative was the sofa sleeper in the Suite we had. Difficult to assemble and not very comfortable.

    5
    « Spotless & comfortable »

    Great place to stay. Very accommodating and VERY clean. The staff were always asking if all was well with our stay and if there was anything we needed to let them know. We weren't just a room number to them. There hard work really shows in the appearance of the hotel and the way we were made to feel welcome.

    5
    « Awesome! »

    Stayed in a suite, very clean and spacious, even had a fan in the room, which I love for white noise at night when I'm going to sleep. Bed was perfect for me and my girlfriend. Everything was awesome, I highly recommend this hotel

    1
    « Charged for not staying »

    I had made my travel reservation on my way into town then had complications with my trip. I tried calling to cancel my reservation and no on me answered the phone and I was still charged for a stay. Very displeased.

    4
    « Nice but pricey »

    Stayed two nights. We got a suite which was very nice. It looked like it had recently been updated or remodeled and was very clean. As you walked in the door it had a living room with sleeper sofa, coffee table, fridge, and desk. Then was the sink with a coffee bar and separate toilet and shower. Then there was a nice sized bedroom with a king bed and a door that could close. I liked this layout and it worked well to have 3 people stay in one suite because the one extra person had her own space. The staff were friendly and accommodating. The pool area seemed nice but we didn't use it. There was no elevator. The included breakfast was your standard budget hotel fare. Parking lot was almost full the second night we stayed, otherwise plenty of parking. It was a little bit north of town and not much around it. It was pretty quiet despite seeming full. I couldn't get over the rates though, they were SO high. I figured there must be something going on so they raised them for that weekend. I think the rates could come down a bit and still be fair to all parties involved. But we needed a place and it served its purpose.

    5
    « Comfortable & Clean »

    We stayed at this hotel for 3 nights. The room was clean and comfortable. We would stay here again. The breakfast selection was sufficient, the waffles were the best I found at any hotel this trip! There is an indoor pool which looked clean and inviting, but I didn't have a chance to try it out. Next time!

    5
    « Well maintained hotel »

    Nice hotel with lovely decor in excellent condition. Hot tub and pool are well tended. Has a pool table in the game room that my family enjoyed. Quiet atmosphere with nice location. Full breakfast offerings.

    5
    « A great place to stay!! »

    If you are looking for a hotel in the Wisconsin north woods where the staff's success is measured in their ability to make their guests comfortable and smiling this is the place for you. Great location, all the comfort amenities and great staff!!

    5
    « Very nice hotel in a beautiful setting »

    We were in town for a wedding, we really enjoyed our stay. Very clean room, very good breakfast. The staff was very nice and helpful. My only complaint (hate to even call it that) was that there was no an exercise room.

    5
    « A fine Best Western in Northwoods »

    We stayed in Eagle River for the first time this summer and were pleasantly surprised by the wonderful accomodations at this Best Western. We found everything very clean with friendly housekeeping staff. The front desk staff was also great. Rooms were clean with updated decor and bath. Beds were comfy and rooms were quiet. We didn't use the indoor pool, but they do have one. Close to everything in town, we will return again.

  • 5
    « Nice place every year! »

    We've been staying at the Derby Inn every summer for 7- 10 days for the past 10 years. The hotel is well run, clean, quiet, and a great location. Breakfast is available every morning. Refrig in room is a good bonus. We look forward to our stay every July!

    4
    « Surprised »

    We found the Best Western Plus Derby Inn to be very clean, quiet, nice sized rooms, great staff. Knowing that so many Best Westerns around the country are not in good shape, this one is a very pleasant surprise.

    5
    « Good location and nice breakfast »

    We stayed here recently when we went to visit the Porcupine mountains. It was a great location - only about 1 1/2 hour drive and easy to get to. We were able to easily drive into St. Germain for dinner and shopping so it worked well. The hotel is very clean, well taken care of and it a pretty setting as we watched horses grazing out our window at night. The breakfast was very nice -lots of choices. The pool is open 24 hours with adult only hours from 10-7am. Would definitely stay there again.

    5
    « Eagle River visit for HoneyRock camp »

    We enjoyed our stay there very much. We will most certainly stay there again next year when we visit Eagle River Wisconsin. We stayed at other places in the area but none compared to the quality of the best Western.

    5
    « The Best Western Plus in Eagle River WI is the BEST EVER »

    Just a quiet and wonderful place to stay. Super Breakfast, great quiet clean rooms, wonderful and clean pool, just great staff especially Mary the manager, Jade (who got us a quiet room), Mitch, and Velisity. Just a great front desk and maid service. If you stay here, you will want to come back many times. Make sure you go to the Hideaway Pirate boat ride and twisted tour in Eagle River. Also, they have a great Wellness center associated at the Best Western Derby Inn. You will not be disappointed. We will be back. We loved everyone their.

    4
    « good folk »

    eagle river best western derby inn is a clean, comfortable stop along the road. people who run it are helpful and friendly. this was my 3rd trip staying there over the years, and the friendly atmosphere is reliable.

    5
    « Eagle River Wisconsin »

    Best Western is a great hotel in a great location - convenient to surrounding lake are and downtown eagle river- staff is friendly and welcome you,,,excellent breakfast service,,,,,clean and updated rooms

    5
    « Best Western Derby Inn staff was great! »

    I highly recommend staying at the BW Derby Inn in Eagle River, WI. It was very clean, affordable, and the staff was helpful. There is no elevator for the two floors, but the staff made sure we got into a room on the first floor, when we requested due to physical limitations. The manager and staff were all very friendly and helpful!

    5
    « Eagle River Best Western »

    Friendly staff, nice and clean rooms, good breakfast offering. No issues with late check-in, made it really easy and quick. Probably the nicest hotel in Eagle River. While there we booked another stay for 1 month later.

    5
    « Excellent, clean, awesome breakfast »

    In town for a family baptism. After a long drive it was nice to sit back relax in a clean comfortable large spacious room. King bed was super comfortable, large screen tv, and great pool. The breakfast is by far better than what we expected huge selection and fresh. Very friendly staff.

  • 5
    « Great Experience »

    Pleasant people at front desk that handled everything we needed and answered all our questions. We had a queen room with two beds. Large screen tv with a lot of channels, frig and microwave. We will definitely stay here again.

    5
    « One of best stays anywhere! »

    Showed 2.5 stars but reading customers reviews most were excellent and reason we decided to stop there. Been the best on the extended road trip my husband and I are taking this month. Recommend very highly!

    4
    « Clean room »

    Stayed at the Derby Inn for one night. Room and overall hotel seemed clean. Room was quiet. Not sure if the bar is seasonal but was disappointed we couldn't enjoy a cold one there in the hotel. Be advised that this hotel has no elevator. Wasn't a problem for us, but if you want to be on the 2nd floor then you will have to carry luggage.

    4
    « Great Vacation »

    Had a pleasant five day stay at this Best Western Plus Hotel. The breakfast were great. Have stayed at this facility for several years. Will return again this fall to see the fall colors and next year for another summer vacation.

    4
    « Clean spacious rooms »

    Best motel in Eagle River. Clean, modern with friendly staff. A bit higher priced than I would expect in this area. I always reserve a king suite. Very roomy and nicely decorated. Highly recommend this property

    3
    « Ok, but disappointed »

    Although this Best Western was fine, it wasn't what I'm used to at a Best Western. The rooms were fine, but I think we could have done better or at least the same for less $. We also got the feeling that we were lucky to have them, whereas most of the BW's are more welcoming- maybe we caught them on a bad day, but I'd stay somewhere else on the next visit. Pro's: WiFi worked well (8mbs down/5 up) Rooms were clean Fridge/Microwave Plenty of parking Quiet area Cons: No charging outlet on/near the nightstands No temp controlled constant fan option More expensive than almost every other hotel we priced

    5
    « Probably the nicest rooms in the area! »

    The staff was wonderful. Very helpful and very friendly. Also, the rooms were great. Very NICE! Bathroom and Shower area was very well done. Clean and very comfortable. I really liked the breakfast. It was one of the best that I have had in a long time.

    5
    « Great Place and make you feel at home! »

    We stay at the Derby Inn often and when we do it always feels like home! Staff is great and the rooms are impeccable! I would recommend anyone to stay at this hotel! Pirate ship right around the corner makes this place an A+!

    5
    « Great Visit »

    Desk personel was wonderful. Breakfast was GREAT! Room was beautiful. I would definitely stay there again! The hotel is very up-to-date and was very comfortable. The location was great for my business stay as my presentations were just a few block away! Thanks to all the staff!

    4
    « Great weekend escape »

    For a weekend escape we headed to Eagle River and stayed at the Best Western Derby Inn. We were there in between seasons so it was very quiet. The room was very clean and comfortable. The employees were nice and helpful. If we get back up in that area we would stay there again!

  • 5
    « Clean, affordable and comfortable. »

    Our room was very clean. The decor made us feel like we were at home. The warm breakfast had a great selection and changed each day we were there. The pool and hot tub areas were also very clean. We will definitely stay here again.

    3
    « Nice hotel, staff disorganized, rude and not trained properly »

    Starting with the good: The hotel itself was very nice, the rooms were comfortable and very clean. I thoroughly bleach wipe hotel rooms when we check in, and I was impressed with the cleanliness of the room. The pool area was nice. The hotel is well maintained overall. The poor review is strictly for the customer service. During check in we were yelled at for not calling ahead to tell them that we were using Scrip gift cards (you don't pay until check out, but apparently this is an unwritten policy that we should have known about ahead of time). The employee threw our stuff on the counter and said he needed someone else to deal with it later. The hotel was filled with kids and at one point the front desk employee started screaming at some of the kids. One of the parents of the children had to calm him down and return him to the front desk. His behavior was extremely unprofessional and I haven't ever witnessed anything like that from a hotel staff member before. During check out, I was advised by staff that the gift cards I presented didn't actually have the value indicated on them and that I owed additional money. After being told several times that I was wrong, they looked through more paperwork and found the extra amount somewhere else. Thankfully everything was corrected and I was emailed a proper receipt, however, I don't think I have witnessed this type of disorganization and poor training. I would have ranked them much lower, but the girl at the front desk during check out was friendly and did eventually resolve the issue with the bill.

    5
    « great hockey tournament stay »

    What a great experience at this hotel when we came up for a stay for a winter weekend. The staff were extremely friendly and accommodating, the rooms were updated and clean and in good working order. The temperature in the rooms regulated well and didn't leave you freezing or sweltering, the pool area was huge and well maintained and there was a small game room. Hockey teams can be a pain for hotel staff but they were very respectful and helpful to us, explained the rules politely, and everyone was able to have a great time and (hopefully!) not bother the other guests. They allowed us to use the cozy lobby and fireplace area for our team party, the location was great. Many other hotels in Wisconsin have failed to hit the mark but this small town one was definitely remarkable.

    5
    « Great changes made at the Best Western Derby Inn since our last visit »

    My husband and I just returned from our 3 night stay at the Derby Inn. We had not been at this Best Western since our visit there six years ago. We were pleasantly surprised by the refurbished rooms, especially the remodeled bathrooms. Very elegant looking tub and shower and granite bathroom counter tops with new faucets. The lobby front desk area had been remodeled and looked more like a luxury hotel than one of your standard Best Western chain hotels. We were impressed with their new look, soft, comfortable beds and pillows and the cleanliness of the rooms. Plenty of soft, large bath and hand towels as well. The breakfast in the morning was very much improved with more selections like scrambled eggs, bacon, sausage, bagels, English muffins, toast, sweet rolls and waffles, plus all your standard cold choices like yogurt, cereal, juice, etc. Also, they had a customer appreciation night on Wednesday with free beer, soda, cheese spreads, and several varieties of crackers free for their guests from 5-7pm. I have never been to a Best Western where they offered this kind of hospitality to their guests. (I don't know if they have this every evening as we were only at the hotel one time during those hours.) The entire staff was helpful, and friendly and very pleasant. Also there was always coffee any time of the day and free snack bars at the front desk. Rates were very reasonable considering if was over the Thanksgiving holiday. We were extremely satisfied with every aspect of this hotel. I just wanted to update my review from 6 years ago because of the very positive improvements made since then. We definitely would stay there again as it is now one of the BEST Best Westerns we have ever stayed at!!!

    5
    « Kids & grandkids thanksgiving visit »

    Rented 2 rooms for the kids & grandkids 23&24th Nov and they all said it was a great place to stay and all the staff were just super friendly and nice. As I live up here I knew they would like it and so happy they did,it made for a great thanksgiving visit and we all highly recommend on your next visit to the Northwoods. Thanks Derby Inn for taking care of my family. ??

    5
    « Nice Stay in Eagle River »

    We discovered this gem of a hotel a few years ago. The staff is very helpful. The hotel and the rooms are spotless. It is a quiet place and in very good condition. The hot tub and pool are fun and clean. It is near the snowmobile trail, the airport and the crew car can be parked at the Hotel. This is what a hotel should be.

    3
    « Other people's hair on my pillowcases »

    Nice hotel for the location. There were other people's hair on the pillowcases, so I don't think the sheets were changed between guests. Also, the box spring is probably broken because there is quite a "dip" in the bed. This hotel is the nicest hotel in the town if not the whole area. I have stayed there often, but this time was not good. Sound of running water in pipes all night long behind the walls. Room 117. Ugh.

    4
    « Best Motel in Eagle River! »

    My husband and I stayed at the Derby Inn for a 3 night stay. The motel is clean and comfortable. The rooms are large and the staff is friendly and efficient. There is a nice sized pool and hot tub that is well maintained. A very relaxing stay. Located on the North side of town, off Hwy. 45 N. Easy to find and close to Leif's Cafe and the White Spruce restaurants. Thumbs up!

    5
    « Clean - Kind - Comfortable »

    Very friendly staff - great pool, extremely clean and very reasonable off-season rates. Feels very northwoods, great coffee for a continental breakfast; which itself was well presented. Great rooms for couples or families.

    5
    « Always Pleasant Stay. Highly Recommend »

    We have stayed at this hotel several times over the years and have never been disappointed. Staff is friendly and hotel is well-maintained. Rooms have always been clean. We rarely have problems with anything not being in proper working order. Depending on where you are in the hotel, wi-fi can be a bit weak. Staff is friendly and helpful. We have stayed at other hotels in the area when this one was full, and always return to the Derby Inn, if a room is available.

  • 5
    « Could not be better »

    We stayed here one night while heading up north on a leaf peeper drive. The Derby Inn was easy to find on the north side of town, was clean and fresh smelling and had an attentive and courteous staff. Fine place to stay.The lobby had a whole wall of trophies from the snowmobile races that are held just down the road from the hotel. We had a very pleasant stay and will return.

    5
    « Oct 2016 »

    Was very suprised at how nice this place was. The staff was very nice and helpful. The place was clean and the beds were very comfortable. The room was nice and the bathroom was just redone. We both like the location, it was right next to the high school and out in the open. We felt very safe there.

    4
    « Sightseeing »

    We stayed at the Best Western Derby Inn for an overnight sightseeing trip around northern Wisconsin. The room we had was very comfortable and clean. It looked like it had been recently updated. The HVAC system in the room was very quiet! The breakfast was very good. Eggs, omelets, sausage, waffles and the usual cold items. Our stay was very quiet and relaxing.

    3
    « Comfy beds, but hammering at 730am while guests are asleep? »

    Upon arrival, we asked for a rollaway or a cot, which the guy working the desk, rudely advised me they don't have any? I thought that odd. I asked for a 1st floor room since there were no elevators? (I was given a 2nd floor room at first, then asked where elevator was) The girl checking us in seemed mad that she had to change keys. The rooms however are very nice, and updated. Beds were so comfortable and love the Bath and Body Works products! Internet was quick, and was free of course. What WE didn't like was being awoken before 730AM to pounding of nails. That's a wee bit early to be fixing siding (we went to look where the noise was coming from) This could have waited til guests checked out, or until after 11am!! Breakfast was good, but cannot figure out why hotels use "powdered eggs". Yuck! I would've gladly given 5 stars if not for rude desk clerks and noise in the morning.

    5
    « Late night check in, no reservation »

    We made our way to Eagle River and decided to stop driving after being on road all day! Very nice room, comfy bed! Lounge area was updated, so was room! I am a little picky and was nervous and shouldn't have been! I would come again!

    5
    « Best Western Derby Inn »

    Great location in Eagle River. Gordo's Pub has great pizza, Twelve Pines has great fish & chicken. Sweetwater is another good place for food and great bar. We stay at this hotel every year for Cranberry Fest in October. It is a nice hotel and always clean.

    5
    « Vacation Trip »

    We thoroughly enjoyed our stay. The breakfast was wonderful, the hotel and staff were great. I would definitely stay at this hotel in the future. As two women traveling together we felt safe in this hotel.

    5
    « 5 star north country experience. »

    We drove 8 hours to this property on the 1st day of our vacation, and were warmly greeted by the desk staff upon arrival which perked us up right away. We were extremely pleased with the decor of the room, the wall colors were very relaxing and the tile work in the bathroom was beautiful. The lobby has huge beams and a high ceiling which gives it the lodge feel. The price we paid was very reasonable for the 5 star experience we had. My wife and I both liked the scrambled eggs for breakfast, which got us off to a good start for day 2 of our vacation.

    5
    « Great Property - Great Stay! »

    We loved our stay at the Best Western Derby Inn in Eagle River, WI. The hotel was clean, the staff was friendly and helpful, there were a lot of items offered fro the complimentary breakfast and everything was hot/cold. The room was clean and spacious. This hotel is easy to find and in a good location. The hotel was quiet during sleeping even though it's on the main road through Eagle River.

    5
    « Best place I've ever stayed! »

    This is the best place I have ever stayed in for the price! It is very clean and up-to-date. We stayed on the first floor in a room with a comfy King bed and Jacuzzi. There was a fridge, a microwave, and a kitchen sink. There were shelves and numerous places to put things. There is a secured Wi-Fi. I absolutely loved the shower! There was beautiful stone tile and a tile floor, too, with glass doors. Wish I had a shower like that at home! They serve a hot breakfast with eggs, bacon and sausage, besides the typical offerings for a Continental breakfast. That was great! The staff was very friendly, too. I hope to come back, again!

  • 5
    « Great »

    The rooms are huge for a hotel and the beds are very comfortable. Hot breakfast was plentiful. The location is great and easy to get to and find. I would certainly stay here in the winter when needing to dry wet snow clothes.

    4
    « Great stay »

    Very nicely remodeled, one of the better hotels in the area we have stayed at. Really have their bases covered. The adults and the kids were all impressed with all areas of the hotel. Even the breakfast offered far and away more choices than any hotel we've stayed at. Impressed with the brand name products offered for breakfast as well.

    4
    « Another excellent stay »

    This was our second time staying here, the last time was year ago in the place is still as good. Excellent accommodations clean, and updated rooms, their breakfasts are one of the better chain hotel breakfasts you'll have. I won't hesitate to stay here again or recommend anybody stay here in the near future.

    4
    « Second year in a row & still impressed »

    We stayed at the Derby Inn for a second year in a row when picking up our child from a nearby camp and were just as pleased this year. The breakfast has plenty of choices and is well-stocked. The room is clean. The staff are very friendly and always greet you when they see you. My only complaint is that the room air conditioner doesn't have a continuous fan option. We plan to return again next year.

    4
    « Vacation »

    Booked for one night and extended to two nights. We liked that it was clean , rooms roomy and comfortable, microwave and refrigerator and manager nice and helpful. The breakfast was good. Sausage, two types of eggs and waffles plus. Good coffee.

    5
    « A Good Stay »

    We had a good visit for one night at this hotel. Our daughters, ages 11 & 13, enjoyed the pool. We ate at the Pub, and food was good. Service was a bit slow. We had to call the front desk to find out how the A/C worked, and then were comfortable.

    5
    « Nice People, Clean Room and a Pool »

    We enjoyed our stay at Best Western Derby Inn. The room was spacious, as was the bathroom. It was clean and the staff could not have been more friendly. I liked that the rooms were a little more modern too.

    4
    « Great! »

    I would definitely go back. Friendly staff, clean and comfy rooms, yummy free breakfast, quiet, and their bath products were really good too, they were from bath and body works. The location of the hotel isn't bad either it's right outside of downtown so your not far from anything.

    4
    « Reliably clean and comfortable »

    Easily my 10th stay at the Derby Inn. We always get a good rate, clean and comfortable room, plenty of breakfast choices, and a cordial welcome. Too bad I was there for just one night, but thanks for another great experience!

    4
    « Looking for property »

    Hotel was very clean and quiet. Decent breakfast in the morning. Booked last minute and price was kind of high but that was expected. There is a nice pool which we didn't get. A chance to use but looked inviting.

  • 5
    « A Cut Above »

    We traveled up to Eagle River to drop our kids off at camp. I hadn't been up there in 35 years and Eagle River itself has changed a great deal. What was once a quaint little Wisconsin town is now a tourist haven. As with most tourist havens, there are always roadside motor hotels. The Derby Inn, however, is a cut above the usual. While it is not The Ritz or even a resort hotel, the hotel is well run, the staff friendly, the breakfast was very complete (they even had soy milk) and the room was perfect for our stay. The Derby Inn did the trick!

    5
    « Nice Northwoods Hotel »

    Nice clean hotel in the northwoods. Clean rooms, nice breakfast. Good location close to downtown and the airport and next door to the snowmobile track and local attractions. All the rooms are named after past Derby Champions, which adds an interesting touch of local history.

    5
    « Great place - staff was awesome! »

    hotel was wonderful. Very clean, lovely setting, easy to find. Near good restraunts. Staff was very helpful.. As bikers, we are always concerned about parking our bikes under the shelter and they welcomed us to do that. Also gave us a bucket and rags to clean our bikes in the morning. We were there 3 years ago - and apparently the bathrooms were redone since then. Beautiful showers. GREAT place. Would go back anytime we're in the area.

    4
    « Nice Hotel, Great Staff, don't stay in Room 201! »

    I enjoyed the hotel and the staff and amenities, including the pool & sauna. However, room 201 is over the pool/sauna so it is extremely hot in that room. There's a fan in the living room, but that doesn't help as the air conditioner is in the bedroom. It's a constant cycle, too cold because the air conditioner blows over the bed, then too hot when the air conditioner cycles off. I think it's a great hotel, just don't stay in 201!

    5
    « Great place to stay! »

    Great experience. Clean room, nice people, good internet, pool, and the breakfast was very good! Good value for the price I paid. If you have AAA...use it! I called the hotel and they matched the price of a site that was cheaper. I would recommend this hotel.

    5
    « Best Western, Eagle River, Wisconsin »

    the staff was very friendly. The atmosphere of the hotel is lovely. Good beds. The hotel is very clean. The breakfast is a great value. This was my second stay here and would stay at the Derby Inn-Eagle River, WI every time.

    5
    « Highly recommend »

    I travel a lot for business. Always stay at Hilton or Marriott properties. We were in a pinch during a quick visit to Eagle River and needed a place to stay. I was VERY leery to stay at a Best Western. But it was late at night and we needed a place so we gave it a shot. Wow! This property seemed liked it was brand new. It was exceptionally clean and BEAUTIFUL. It has an upscale cabin theme/decor throughout. The lobby, hallways and hotel rooms are outstanding. And I'll admit, I'm a hotel snob. After we checked in and I was saying how awesome the place was, my husband laughed and said I can't believe you would even consider staying at a Best Western. I would definitely stay at this property again. And my opinion of this cabin has definitely changed. I was very pleasantly surprised. We arrived around 9:30pm on 6/21 and the woman who checked us in was great!!!! So helpful and accommodating. Oh, and they even have Bath and Body Works toiletries in the hotel room. I thought that was great too!!! Anyone in the area should stay here! A++++++++

    5
    « Short stay but worth it. »

    The rooms are beautiful, the overall hotel very clean and well maintained and the breakfast was amazing. Nothing to complain about. Everything very clean and welcoming. Would stay there again in a heartbeat.

    5
    « Always satisfied with this hotel. Highly recommend. »

    We've stayed at this hotel several times when visiting family in the area. We are never disappointed with the staff and rooms. We have found that this hotel fills up quickly on the weekend in the warmer months.

    5
    « Home away from home. »

    Being in our 70's we want to feel at home and safe during a stay at a hotel or Inn and Eagle River Derby Inn certainly makes us feel safe and at home. This is a very clean place to stay with a wonderful staff to help meet our needs. You won't be sorry you stayed here!!!!! Try the wide selection of breakfast food. There again you won't be sorry or leave hungry from the Best Western Derby Inn in Eagle River, WI.

  • 5
    « Very nice, clean , comfortable »

    Hotel is very well kept, rooms are nice and spacious, clean and bed is super comfortable. For being full, the noise level was very low. I would def stay here again. There is no restaurant attached and none within walking distance as this is on the outskirts of town.

    5
    « George Sotor »

    It was a very pleasant stay, room was clean and decorated nicely was impressed by bathroom shower it was done in ceramic tile not a cheap tub in closure. The rooms over all appearance was outstanding and the staff was professional and very helpful the overall stay was outstanding.

    5
    « Great place to stay ! »

    We were there this past weekend and Derby Inn is a great place to stay. Was very clean and the rooms were very spacious . Would definitely stay there again. Staff was great and even gave us suggestions of things to do due to the rainy weather.

    5
    « great place to stay in eagle river wi »

    My stay at best western was excellent. the continental breakfast was fabulous and extremely everything was hot. The hotel was very up to date and for the price you can not beet it in the area and only about 1 mile and 1/2 from downtown area, and very quiet at night. Would definitely stay there again

    5
    « Excellent! »

    Very nice place in Eagle River. We arrived to find that our reservation was for the next night, not the night we arrived. The young man at the desk was quick to say they had little availability, but would give us a king suite for the same price. Our room was very nice, updated, and included a whirlpool tub. The included breakfast was good. We would definitely return!

    5
    « A great hotel in the Wisconsin northwoods! »

    A very well managed hotel, right in the heart of the vacation area of Wisconsin. Friendly staff, great breakfast, clean rooms, free WIFI, and comfortable beds. Did I mention the abundance of lakes in the area. I plan on making this hotel a regular stop for me. When I found out I would be in Eagle River on business I never considered any other hotel.

    5
    « More than a good nights rest »

    Quite possibly best weekend stay ever. Newly remodeled first floor, very spacious, first class room. Clean, Quiet, great beds, nice shower. Staff very polite and attentive. Hotel owned by brothers who are racers and own the Derby track just down the road. Nice racing motif, rooms in the Inn named after various racing champions, ample parking, nice pool and they have a nice breakfast in the lobby cooked by their staff. Located in the heart of Wisconsin's snowmobile country. Many other attractions close by in some beautiful country.

    4
    « Wonderful people; great room..."just right" for our needs. »

    Traveling with my daughter to visit family in Eagle River Wisconsin, I found this place to be very well maintained and the people working there very nice and responsive to our needs. The hotel was clean and fresh throughout. WiFi and TV service worked just fine. The room was just right for our needs. Thank you LeeAnn and Josh. See you next time, Lee

    4
    « Derby Inn is the "Best" »

    I have stayed at the Derby Inn for the past 13 years. They always do a great job of maintaining there property. The staff is always friendly and I believe that their rates are very competitive for a town built on tourism. I never stay anyplace in Eagle River WI

    5
    « Comfy Bed »

    Very nice hotel with a pool and hot tub. The rooms are large and newly renovated with tasteful tile in the bathroom. The bed and bedding was so comfortable, we had a wonderful nights sleep! The breakfast included scrambled eggs, bacon, sausage, waffles, and the normal cold choices. The snowmobile derby exhibit in the lobby is interesting, and the champion plaques in the hallway are a nice touch.

  • 5
    « A nice clean and friendly place to stay »

    The motel is nicely decorated, but for me it was more important that it was clean and I felt safe as I was traveling alone. The staff were friendly and helpful. I also noticed when they weren't busy at the desk, they were doing light cleaning. That tells me they take cleanliness seriously.

    5
    « Best "Best Western" Ever »

    I was recently in Eagle River, WI for a company training school. GARD Specialists, Inc. provided lodging for us at the Best Western Derby Inn. To say I was surprised by the accommodations is an understatement. From the entrance/lobby to the room the hotel was truly perfect. The staff was friendly and quick to respond to requests or answers to questions regarding the area. The cleaning staff was very good as all of our trainees discussed the cleanliness of each of our rooms. The beds, linens, and pillows are truly not what I expected from a Best Western. They were cozy and comfortable. Even the men in our group commented on how they weren't necessarily that tired, but they would get back to their rooms and crawl into bed and the beds were so comfortable they just crashed. I truly appreciated the pillows and linens. The bathrooms are updated with walk-in showers (at least the rooms we all stayed in). This gave the hotel an even more modern, clean, and welcoming feel. The breakfast each morning is definitely sufficient with choices of warm eggs/egg dishes and breakfast meats and potatoes. Of course there were plenty of other choices along with fresh apples and oranges. ALWAYS a plus to have more than carbs to choose from in a "continental" breakfast. The pool and hot tub were nice. The pool area wasn't blistering hot or humid. Nor was there a tear creating chlorine stench/feel to the air. I recommend this hotel without hesitation.

    4
    « Best Western Derby Inn, Eagle River, WISCONSIN »

    Hotel was nice. Rooms are very big. Best hotel bed I have slept on in a long time and I was in around 20 hotels this past year. Free breakfast was pretty standard. Location was good. Staff was friendly. Charged $20 per hour for late checkout. Was not happy about that.

    4
    « Nice Hotel in Eagle River »

    Overall experience was very good, but biggest issue was with poor Wi Fi signal that did not seem to extend out to our room area. We could hardly connected to the wireless internet. For a business traveler this may become a problem if you rely on internet connection.

    5
    « Great Hotel in Eagle River »

    Love this hotel! It is upgraded and has a great pool and breakfast area. We have stayed at this hotel numerous times and it is always clean, friendly and the perfect location. I would recommend it to everyone.

    5
    « Overnight business trip »

    Staff was pleasant and helpful. Hotel was clean and location was good. Will stay again. My husband and I were there for an overnight business trip. Eagle River is a beautiful area to visit for any occasion.

    4
    « Enjoyable stay »

    While not luxurious or very modern in appearance, this is a solid hotel for this area. The rooms were clean and comfortable, the free breakfast was enjoyable and the staff was very friendly as well as accommodating. I would stay here again without hesitation.

    4
    « Clean and comfortable »

    I was in the area on business and when I travel the comfort of the bed if very important. This was a nice hotel it was clean and the bed was comfortable. The breakfast had a great variety. If in the area I would try it out.

    5
    « Very nice and upgraded »

    Don't judge the book by the cover. Looks pretty blah on the outside but inside it is very nice and all of the amenities were clean and well thought out. Breakfast was great in the morning and our time there was very peaceful.

    5
    « Terrific Hotel in Eagle River, WI »

    I was pleasantly surprised by the warmth of the decor, comfort of the room, excellent staff and options that were provided for breakfast (especially the make your own waffle bar!) that were offered. Me and my family had a very pleasant stay.

  • 5
    « Consistent Quality »

    This Best Western consistently provides a welcoming atmosphere, clean comfortable rooms, and a breakfast selection that would meet the needs of even the most pickiest of eaters. The pool and spa are a spotless oasis for relaxing after of day of outdoor activities.

    4
    « A nice hotel with good size rooms. »

    We had 2 nights with this hotel. First floor. Room was well maintained. Clean. Comfortable. Has a pretty good breakfast included. Did not use pool so can not comment. WIFI was free but pretty slow. Workable.

    5
    « Quite Relaxation in Eagle River »

    Time well spent! Super clean. The swimming pool and hot tube are very well maintained and the water is the perfect temperature. My family and I visit during hunting season and come back to snowmobile. Friendly staff. The rooms are in excellent condition and maintenance is top notch. The beds all have new mattresses and you sleep like a rock. Its right across the street from the snowmobile trail and right near the go cart track.

    5
    « Great Super Clean Family Orientated Hotel »

    My family has been coming to Eagle River for years and stayed at a lot of hotels, this hotel was the cleanest I have ever been in. The pool was great and the whole hotel has the history of snowmobile racing which we think is very cool!

    5
    « Eagle River Wisconsin Best Western Derby Inn »

    Excellent facility. Enjoyed our stay during Vintage Race Weekend. The lobby was very comfortable, the breakfast bar was well stocked, the pool was clean, the bar was very well stocked. The lobby was full of race history, the rooms are are numbered and identified by a race champion. We had room #120 which was Brad Hullings, he is a Derby Champion. The owner and I talked racing snowmobiles. He even came to our race trailer to see our equipment and talk technical details with us. It was great to see his involvement in the sport. Note: He was a Derby Champion also.

    5
    « Friendly staff, clean and modern guest rooms and AMAZING breakfast! »

    Our stay at the Derby Inn was excellent. The staff was warm and accommodating. The rooms were clean and modern. The complimentary breakfast was amazing! I am already looking forward to our annual New Year's trip next year.

    5
    « clean comfortable quiet rooms »

    Room had a very comfortable bed with a huge assortment of pillows, nice clean shower with shower and tub, very clean hotel. attractive lobby. Breakfast had many offerings from waffles, bakery, yogurt and cereal. Eggs left something to be desired and had a rubber consistency. Has a nice clean warm pool. Super hot hot tub

    5
    « Business Stay »

    Quick overnight stay for business. Room was very clean and the lobby is beautiful. Staff was friendly, helpful, and laid back. Would have to say this was the cleanest hotel room I've ever stayed in. Wasn't the largest selection of breakfast options but I was able to grab something quick in the morning before heading off to work.

    5
    « Great home away from home »

    I had to stay here for 4 days while away for training for work. The hotel is beautiful, no detail over looked. The cleaning staff always straightened up my room, and left extra coffee in my room per my request. The pool area is open 24 hours, which was great! Beds were very comfortable. TV actually had a guide on it too. Their continental breakfast went above and beyond with eggs, bacon, sausage, and freshly made waffles with all the fixings you could imagine. So glad we got to stay here. And every one always says good morning.

    5
    « Great Hotel in the Northwoods »

    We have stayed many times in this hotel, and the staff is always friendly and helpful. The rooms are clean and comfortable and the location is very close to the town and local attractions. They have just updated their breakfast menu which is much improved and made our stay more pleasant. We have recommended this hotel to friends, who have also been pleased with the service and accommodations.

  • 5
    « Very nice Best Western »

    The Derby Inn was very nice, clean and updated rooms. This was my first time staying here and I would stay again. The beds were very comfortable and rooms were spacious. Also, the breakfast was great! It was decorated for fall too which I always appreciate.

    5
    « You Will Love it Here »

    I happened upon this Best Western, and am happy I did. One step inside, I KNEW it would be a wonderful place to stay. The main entrance room was more than cozy. There was a fireplace, big chairs and a soffa you could sit and relax before you even checked in. There are 2 floors, and no elevator, so it could be a problem if you use a wheelchair,or have trouble walking. No trouble checking in. Beautiful area on the second floor with big comfy chairs, a nice place to just sit and relax, if you don't want to be in the room the whole time, BUT the room was amazing! The beds were so comfy, the room was totally clean, and the bathroom was too. It was just totally a wonderful stay...in face, I stayed there again, on my way back home. If you are in the area, I wouldn't look for any other motel, Derby Inn, Eagle River, WI is PERFECT!

    4
    « Will Stay There Again »

    The room was spotless. And that includes the edges of the room and behind the nightstand where I use the outlet. There is triple sheeting but under the comforter. I always take the comforter off because I do not care to ponder its history between its infrequent washings. Why they are still on beds in hotels I do not know. The room was spacious, the staff was pleasant, the breakfast satisfactory and the overall ambience excellent.

    4
    « A really great Best Western »

    We had other plans, but they changed at the last minute and we were lucky to find room at the Derby Inn. Honestly, we just needed a clean place to sleep and we found that the hotel is really great. The bathroom was clean and the shower was great! The beds were comfortable and the complementary breakfast was better than average. Clearly the owners and staff take pride in this hotel. Thank you for a great stay.

    5
    « Highly Recommend »

    The Best Western Derby Inn in Eagle River was awesome. We would highly recommend staying there. The staff was very courteous. The room we had was very clean and eye appealing. The bed was comfortable. We didn't stay in one, but we did see the bathroom of another room with the glass shower door and done up nicely. The floor in our room was the wooden look, and not nasty carpet which was very nice. The morning breakfast was your normal breakfast items, but staff kept the food fully supplied and the area clean. The inside of the Best Western is so nice with fireplace, small bar area, and breakfast area. I would not hesitate to come back to this Best Western if in the area again.

    5
    « Excellent experience! »

    Stay. You'll love the clean, attractive facility and top-rate rooms in a lovely northern Wisconsin small town. The staff are friendly and helpful. [I'm being forced to use 200 characters, but I've said all I intended to say. It's a great place, convenient location, and happy people work there.]

    5
    « Clean friendly and very good breakfast selections »

    I return here because it has comfortable beds and pillows, the rooms are clean and the décor is nice. The breakfast selection shouldn't have you complaining that there isn't something for you. Great selection of hot and cold Items.

    5
    « Great Hotel in Eagle River »

    We stayed at the Derby Inn at the beginning of our trip and because we liked it so much, we stayed on our way home. It has a beautiful lobby and our room was spacious and well appointed. The king size bed was extremely comfortable as were the pillows. The front desk staff was friendly and courteous. The breakfast was all good with the exception of the scrambled eggs. We would stay here again on our way through Eagle River.

    5
    « Excellent service »

    Hotel was extremely clean ans staff was excellent. Had a great trip .Breakfast was excellent and had many options. Pool was clean and not busy at all.Traveled with family and had a great time would recommend this hotel for anyone traveling to Eagle River

    5
    « Great Place to Stay »

    We stay at the Best Western Derby Inn every year for Cranberry Fest. It is a very nice hotel. Very clean and quiet. They just updated the bathrooms and they look great! They have a very nice breakfast in the morning. Great place to stay in Eagle River!

  • 5
    « Quick business stay-last minute reservation »

    Extremely friendly and accommodating staff, easy check in and check out process, good breakfast, very comfortable facilities. The staff was willing and able to provide advice and information on where to eat dinner, where to watch Packers, where to work out, and directions to various locations in the area. Physically, the room had everything needed for a comfortable business stay. This is the place I will stay on any future visits to Eagle River.

    5
    « Cranberry Fest Weekend »

    Very nice and comfortable hotel. Beds were super comfortable, the room was spacious and updated. Microwave, refrigerator, flat screen tv, free wifi,very nice staff. I especially like that you are able to open the window and enjoy the fresh crisp evening air.

 

Getting to the hotel ...

All directions
·From: Rhinelander, WI. Take Highway 17 North approximately 20 miles to Highway 70 East. Take this highway for three miles and turn left onto Highway 17 North for 1. 5 miles to the Best Western® Derby Inn. ·From: Minocqua. Take Highway 70 East approximately 20 miles to Eagle River. Take Highway 45 North for approximately two miles to the Best Western® Derby Inn.