Your reservation
Notice
We are unable to log you in.
Please call our customer service team for assistance at 0 805 08 08 58.
Please call our customer service team for assistance at 0 805 08 08 58.
Session expired
For your security, your session has been terminated due to inactivity.
Please log in again to access your account.
Please log in again to access your account.
Notice
Password reset. Login in.
Hotel advantages
Activities
Horseback riding
Skiing nearby
Swimming pool
Jacuzzi
Hotel services
Parking
Washing machine on site
Indoor pool
Air conditioning in the hotel
Free Wifi
Free Parking
Complimentary breakfast
Fitness center
Elevator
24/7 reception
Buisness Plus equipment
Room services
Refrigerators
Microwave
Iron and ironing board
Hair dryer
Coffee maker
Description
Customer reviews
4.4
based on 625 guest reviews
Excellent
368
Very Good
179
Average
43
Poor
19
Terrible
16
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Stay here"
One of the nicer Best Western properties we have stayed at over the years. While the hot tub was not working our entire 5 night stay, the pool was good. Clean and comfy room on a lovely courtyard. Breakfast variety was limited but all was very good. Appreciated being contacted about an item we left behind.
"Pleasantly surprised"
Pleasantly surprised Motel looks kinda small and squeezed into a tight space. But service was excellent. Room was very clean. Maintenance throughout was done Breakfast was still motel fare, but it was also a notch better then normal Overall a good experience
Thank you for reviewing our property, we're happy you enjoyed your stay with us! Please come again for the same great experience!
"Super"
Oh the room was nice and clean. The bed was comfortable and free of hair and stains. Had everything needed in the room for a nice stay. The T.V. was a bust. The volume only went has high as 10. It couldn't be heard. The courtyard was a delight, you can sit out and relax with a cold beverage in hand. Very relaxing. They offer a table and chairs. Very quiet location even though it was on one of the main roads. Only a few semi parking spots. A few eating places to walk to without crossing the road. You can find more eateries across the road. The breakfast i enjoyed. Biscuits with sausage and egg. Sweet rolls, fruit and juice. Cereal also. Small indoor pool but still nice for a quick dip. Check in was a breeze.
Thank you for reviewing our property, we're happy you enjoyed your stay with us! Please come again for the same great experience!
"A very good value and a great hotel"
This was a wonderful experience. The hotel was clean, the room was spacious, the staff was friendly and helpful. Even though it is close to some busy roads, the room was totally quiet. There is a cute courtyard as well as a patio area if you have to relax outdoors. The breakfast was complete and very tasty. The hotel is a very good value.
Thank you for reviewing our property, we're happy you enjoyed your stay with us! Please come again for the same great experience!
"Great Stay"
all the employees were polite and courteous
Thank you for reviewing our property, we're happy you enjoyed your stay with us! Please come again for the same great experience!
"Smelly, Unsafe, and Unprofessional!! Avoid This Motel!!"
Upon checking in, the room reeked of old mildew mixed with cigarette smoke. The area around the motel was riddled with homeless activity, and I instantly knew this wasn't a safe or comfortable place, especially with my daughter. I dropped my bags to collect myself after a long trip. I decided I couldn't stay here for three nights. When I went to the front desk to cancel, the woman insisted I had to pay for 1 night even if I had been in the room less than 5 minutes that I'd be required to pay. I calmly explained that the conditions didn't meet expectations. She became rude and unprofessional. Seriously you would've thought she lived there and the money was coming out of her pocket. Each time I tried to leave, she shouted offensive comments behind my back. The final straw came when she yelled that my “designer bags” must have been bought with a FRAUDULENT CREDIT CARD CLAIM! Completely unprofessional and unacceptable. I started recording at that point, and she ran into a closet, refusing to repeat what she'd said. Moments later she greeted another guest with a fake evil smile pictured below. This place is dirty, unprofessional, and downright unsafe. Don't waste your money or your peace of mind here.
Amber, We're very sorry to hear that your experience did not meet your expectations. However, we must clarify several inaccuracies in your review. Our property is strictly non-smoking, and each room is inspected prior to every check-in. Had there been any odor concerns, our staff would have gladly offered an immediate room inspection or alternative accommodation. We have no record of any such request or complaint prior to your departure. Regarding your comment about the front desk interaction: our policy, which is clearly stated at check-in and online, requires a one-night minimum charge once a guest has checked into a room. This policy is consistent with standard lodging practices and was explained courteously by our staff. We take pride in treating all guests with professionalism and respect, and we found no evidence to support the claims of rude or offensive language. We also want to reassure our future guests that our team works closely with local security and law enforcement to ensure a safe and welcoming environment for everyone. The safety and comfort of our guests are always our top priorities. We appreciate your feedback and wish you the best in your future travels. Kind regards, Kate General Manager
"Travelling in the US"
Stayed here for one night while travelling in the US. Hotel was very clean and room was extremely comfortable. Would certainly stay here again.
"Great place to stay and wake up to!"
I was impressed with the grounds. I loved the outdoor seating on the grounds as well as on the upper floor area. I liked that the hotel had a table and chair in the laundry room. The deco was so nice as well. The staff very welcoming and friendly on check-in and check-out. The shower head was great and the water pressure wonderful. Had a great night sleep. The room was clean and spacious with two chairs at the table. I have not see the extras that this hotel offered for the breakfast bar. Topping for oatmeal and waffles as well as tortilla for the breakfast burritos. Wonderful outdoors area with birds singing in the trees.
Thank you for reviewing our property, we're happy you enjoyed your stay with us! Please come again for the same great experience!
"A Lodging find in Clifton Colorado"
This is our second trip to this property and both times it was just what we hoped for. It is just outside of Grand Junction Colorado and a great stop for those on I 70 travelling east or west. There is a delightful inside courtyard with chairs that is not visible from the road that gives this property a very quaint feel. Be sure to ask for an inner courtyard room. There is an indoor pool and the traditional breakfast with regular specials. The rooms are clean and comfortable and the staff are very helpful. Several nice eating spots are nearby. Our favorite is the 357 Reloaded which is right across the street. If you are on a trip you don't have to go far for a meal. This is a Best Western that we will return to on future trips.
"Worst motel visit of my life"
Extremely old dirty and moldy staff was rude, and didn't issue a refund when we told them we couldn't stay in there room because of moulding, I have an extreme allergy to moulding
"Great hotel"
Great experience with this hotel, clean, nice rooms and the staff was wonderful!! Pool nice and hot tub sweet. Will definitely use this hotel again.
"Very Pleasant Visit"
The staff was very helpful with everything I needed for including unloading and loading a heavy travel need I had to have. The staff was cheerful and the breakfast was good. I enjoyed my stay there. The courtyard area was pleasant for breakfast and a number of guests enjoyed the area.
"An over-priced throwback to the 1970s, with grim breakfast."
Despite the name, it's a motel, and a dated one at that. I should have rated it acceptable at a significantly lesser rate, but not for $250+. Upon arrival, our room smelled musty, as though it hadn't been occupied recently. It was reasonably clean, with a decent bed, a small refrigerator and a microwave oven, but it felt very tired and dated; the bathroom especially needed updating, and the extractor didn't work. The room was not made up daily, and we had to request fresh towels: the receptionist claimed that, post-Covid, few American hotels make up rooms daily: as a regular visitor to the US (although, admittedly, not to Clifton, CO), I have to say that this does not accord with my experience - but, then, I do not regularly stay in overpriced motels. There was an indoor pool and jacuzzi, which I was not inclined to try out. Breakfast was extremely poor, self-served buffet-style in the hotel lobby. The cold, grey-mottled, scrambled egg was particularly unappetising and the "bacon" undeserving of the name (think of those wafer-thin, pre-cooked bacon strips, sold in packets by supermarkets for eating cold as a snack or for re-heating in a microwave). Despite the chain's environmental pretensions, everything that could have been made from single-use plastic, was - even the fruit salad came in pre-packaged portions in plastic containers. I guess the paper cups and plates could have been recycled, but no attempt was made to separate them from plastics and discarded food: everything went into a single rubbish bin. Best Western can do much better than this. Avoid unless desperate for a roof over your head!
"A throwback to the 1970s"
Despite the name, it's a motel, and a pretty grim one at that. Acceptable at half the price charged, but not at $250+. Reasonably clean, with a decent bed, but no aircon. Indoor pool, which I didn't try. Extractor fan in bathroom not working. Breakfast poor: despite the chain's environmental claims, prominently displayed at the hotel entrance, everything that could be made from single-use plastic, was. Even pre-packaged portions of fruit salad in plastic containers. I guess the paper cups and plates could be recycled, but everything , including left-over food, went into a single rubbish bin. Avoid unless desperate!
"won't stay here again"
Filthy room, poor service unresponsive management Dirty sheets remained unchanged even after complaint and four days Don't think there is any management or even staff at this place Will never subject my family or crew to this place again again
"BEST VALUE IN TOWN"
THIS MOTEL IS THE BEST VALUE IN TOWN. IT IS VERY CLEAN AND TIDY AND THE STAFF IS FRIENDLY AND ACCOMMODATING. THE BREAKFAST IS A GENUINE HOT BREAKFAST NOT JUST PASTRIES AND COFFEE. ACCESS TO INTERSTATE 70 IS CLOSE AND EASY. THE PROXIMITY TO DOWNTOWN GRAND JUNCTION IS GOOD BECAUSE THE MOTEL IS RIGHT ON THE I70 BUSINESS LOOP.
"Another Great Stay at a Best Western"
Convenient location, friendly service and clean and spacious room facing into a quiet and attractive courtyard. Comfortable mattress that was silent under all conditions and great breakfast included. Lovely pool but the hot tub was a little under powered for my preferred level of vigor.
"Don't stay here with a dog"
NOT PET FRIENDLY. They advertise as that but then why are there NO DOG signs over 80% of the property. You can have a dog in the room but you have to take them for a walk to the parking lot where there is a small patch of grass up against a fence. Muddy swampy mess with piles from other dogs. It was so gross. The hotel was clean and the room was sufficient. I will never stay there again.........It was hard walking through the grounds to the dark lot in back to let my dog potty at night. There was grass right out our door!! (with a sign) :(
"EXCELLENT PROPERTY!"
The staff was amazingly freindly and welcoming! My room was LARGE, clean & comfy! Heres the unbelievable part; the shower head was mounted to accomodate everyone, INCLUDING ME, 6' 1” , AND, its the exact one I use at home with PLENTY of pressure! They even put out some welcoming “munchie mix” in the lobby and allowed me to park my motorcycle is a very safe area! Everything has been a DOUBLE PLUS here! KUDOS TO STAFF & Owners! THANK YOU!
Dear Dan, Thank you so much for your glowing review! We are thrilled to hear that you had an excellent stay with us. Our team works hard to ensure every guest feels welcome and comfortable, and it's wonderful to know that you appreciated our efforts. We're glad you enjoyed the spacious and comfy room, as well as the shower head that matched your needs perfectly. It's great to hear that the little touches, like the welcoming munchie mix and the safe parking for your motorcycle, made a positive impact on your stay. Your kind words mean a lot to us, and we will be sure to share your kudos with our staff and owners. We look forward to welcoming you back for another exceptional experience in the future! Thank you once again for your feedback. Best regards, Best Western Grande River Inn & Suites
"End of Colorado trip"
The bed and pillow's were the best. Room was comfortable, tv worked great, But most of all the room was clean and did not smell of cleaning materials like some hotel rooms. Will go back again. The Hotel was the best, front lobby was very comfortable and love the furniture. Hotel staff could be just a little bit friendlier, but it could have been at shift change and a little slack. Check out was alot better.
"good nigh sleep"
this place in easy to access no frills just needed a good nights sleep the room was clean and the staff was very friendly
Thank you for reviewing our property, we're happy you enjoyed your stay! Please come again for another great experience!
"Heading to Denver"
Good place to stay, easy access from the Interstate, Many choices of places to eat within a block of hotel.
Thank you for your positive review! We're delighted to hear that you enjoyed your stay and appreciated our convenient location with easy access from the Interstate and the variety of dining options nearby. We hope to welcome you back soon! Best regards, Best Western Grande River Inn & Suites
"A total gem!"
What a great place to stay. It was clean and the courtyard was so nice with chairs and tables to sit outside. The pool and the hot tub were great and relaxing. There was water and snacks in the lobby and a well stocked breakfast every morning!
"Kate the manager needs retraining"
There was black mold all over the shower and their night staff was nice enough to move me rooms. The young man helping me was very polite and understanding. However, the room I was moved to was a larger bed and the shower still had mold and mildew all over it. They don't clean the hotel beyond the sheets and toilet here. It's very noticeable. Hair all over the floor in the bathroom, sunflower seeds all over the room. You can't tell me you clean regularly. I was told to bring this up to manager in the morning, Kate. Well Kate is completely clueless on how to take responsibility and passes it off on the customers. Then says she can't do anything about it because they don't have proper ventilation in that side of the hotel. Sounds like a whole lot of your problems and not mine. I was moved 3 doors down, it had a fan in the bathroom so not sure what excuse she was trying to pass off. I told her the room they moved me to was just as disgusting and they need to improve their cleaning standards and that I was told by staff last night that Kate would take care of me and reduce my rate. She did nothing of the sort. Her behavior only reminded me how not to treat unhappy customers that don't deserve to be neglected and taken advantage of when they purchase a service and don't receive it. Kate should be retrained, if not fired for her attitude and lack of empathy to the situation. Simple reduction of rate is all you had to do.
Dear Local Traveler, Thank you for your feedback. We will address the situation immediately. Thank you
"Great hotel and clean rooms just slow at giving your deposit back"
The staff was nice and the rooms were clean My only issue was that I am still, one week later, waiting for my refund on my deposit which was told was due to the face the bank they use is slow at processing payments and refunds.
"A very nice place to stay"
This Best Western was a very nice place to stay. The staff were super friendly and I even experienced them trying to help another couple decide on what to have for dinner in the area. They also assisted me in adding on an additional night to my stay in the room I was already in. There is a very nice courtyard in the middle of the rooms. The pool looked nice and clean, but I did not use it. The Wi-Fi worked perfectly with no issues once connected. It is in a convenient place and there was enough parking for vehicles. However, if you have a trailer, you may have some trouble parking due to the layout of the parking lot. All in all, everything was clean and I had no issues during my stay.
Dear Mat, Thank you so much for your kind words and for taking the time to share your experience at our Best Western. We are delighted to hear that you found our staff friendly and helpful, and that they made your stay enjoyable. It's wonderful to know that you appreciated the assistance with your extended stay and enjoyed the convenience and cleanliness of our courtyard and Wi-Fi. We strive to provide a pleasant and comfortable experience for all our guests, and it's rewarding to hear that we met your expectations. Your feedback about the parking situation for trailers is valuable, and we will take it into consideration to improve our services. We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels and warm regards, Best Western Grande River Inn & Suites
"Property comfort was good"
Nice clean pool and courtyard, good room space, shower, cleanliness, towels, fridge, microwave, AC. Having said that, the buffet was poorly stocked and maintained, BIG potholes in parking lot, no area guide book, restaurant, delivery or attractions list in the room, no pen/pads, phone book. OPINION: Too expensive for the area and hotel experience. Sorry BW, you're usually better than this.
Dear CatieAnn, Thank you for taking the time to provide us with your feedback. We're pleased to hear that you appreciated the cleanliness of our pool and courtyard, as well as the amenities and comfort of your room. However, we're truly sorry to learn that some aspects of your stay did not meet your expectations. We apologize for the issues you encountered with our breakfast buffet and the condition of our parking lot. Your comments have been shared with our management team to ensure these areas are addressed promptly. We also regret that you found the lack of local information and amenities in the room inconvenient. Providing a comprehensive and comfortable experience for our guests is important to us, and we will review these aspects to make necessary improvements. Regarding your opinion on the pricing, we strive to offer competitive rates and value for our guests. We appreciate your honesty and will take your feedback into account as we continually work to enhance our services. We hope you will give us another opportunity to exceed your expectations in the future. Please feel free to reach out to us directly if there is anything we can do to make your next stay more enjoyable. Sincerely, Best Western Grande River Inn & Suites
"Nice surprise"
This destination is mixed in around restaurants and right off a busy street and you think it's nothing great, what a surprise when you get there. The staff is very friendly and helpful. The room are clean. Nothing fancy but clean! The real treat is the courtyard where the rooms open up to. It's an area closed off from the outside and there are beautiful trees/ shrubs, flowers with tables and chairs. Its peaceful and relaxing. They had refreshing, cold cucumber water available and a snack mix. I didn't use the pool/hot tub, but it was a clean area. Plenty of parking. Recommend.
Dear Climber, Thank you for sharing your wonderful experience with us! We are thrilled to hear that our location pleasantly surprised you and that you found our staff friendly and helpful. We're glad you appreciated the cleanliness of your room and enjoyed our beautiful courtyard. It's great to know that you found it peaceful and relaxing. The refreshing cucumber water and snack mix are small touches we're happy to offer, and we're delighted they added to your enjoyment. Thank you for recommending us and mentioning the ample parking and cleanliness of the pool/hot tub area. We hope to have the pleasure of welcoming you back soon, and perhaps next time you'll have a chance to enjoy our pool and hot tub as well. Safe travels and warm regards, Best Western Grande River Inn & suites
"Convenient for Black Canyon of the Gunnison"
A comfortable hotel in a good location for Black Canyon of the Gunnison and Colorado National Monument. Park outside your door or you can get a quieter room off the inner courtyard. Great breakfast.
Thank you for your thoughtful review! We're delighted to hear that you enjoyed your stay with us and found our hotel to be comfortable and conveniently located for exploring the beauty of Black Canyon of the Gunnison and Colorado National Monument. We appreciate your mention of our diverse room options and our delicious breakfast offerings. It was a pleasure hosting you, and we hope to welcome you back again soon!
"Great stop in Grand Junction area"
This is a great find in Clifton. The hotel update is very well done!! One of the best I've seen in many years of business travel. The rooms are nice, big, with comfortable beds and bedding. The courtyard is quiet and nice to set outside. The staff are super friendly and welcoming. Hot tub/pool are really good. Breakfast is adequate. Price is reasonable. I definitely recommend this hotel and we'll stay here again.
Thank you so much Russ for your review! We're thrilled to hear that you enjoyed your stay with us and that our recent updates met your expectations. It's fantastic to know that you found our rooms spacious and comfortable, and that you were able to relax in our quiet courtyard. We're also glad you appreciated our friendly staff and the amenities like the hot tub and pool. Your recommendation means a lot to us, and we can't wait to welcome you back for another great stay!
"A comfortable, dependable Best Western with a NICE indoor pool"
Most Best Westerns are dog friendly with reasonable pet charges and that is what we liked about Clifton. If you are heading east you want to stay here to avoid any morning traffic. There is a nice pet area and open places to walk the dogs. Being a lap swimmer I really appreciated the indoor pool. It is a great way to unwind after a 600 plus mile drive. The lobby area is nicely decorated with interesting western motif, and the breakfast eggs were REALLY enhanced by the offering of green chile and cheese toppings. Good visit!
"Great Value for the room"
We stayed overnight at the Grande River Inn and Suites in Grand Junction. I actually thought I was booking a different hotel so I was a bit surprised when we got to the hotel address. This hotel is a bit dated but it was clean, quiet and the bed was comfortable. The breakfast was good. They had both bacon and sausage available but since it was Friday, we had bagels and waffles which were good. They had some of the best hotel coffee I have had in a long time. Staff was every helpful.
"Worst Hotel in Colorado"
This hotel could not get any worse if they tried. Best Western is off my list of places to stay! Desk staff are very rude & unhelpful. Had to have the room keys connected multiple times. Cleaning staff knocked at our door to ask if we were leaving. Both my husband & I are in our late 60's, we were not causing any issues to justify the treatment we received. We did not appreciate the room next door where people were smoking right next to our door.
Thank you for your review. I am so sorry for your experience. We would love some more information so that this type situation doesn't happen again. Please call 970.434.3400
"Great Place"
Warm and inviting. Room was clean and well lit. Good internet with lots of plug ins for everyone. Nice pool area with a hot tub. The breakfast is awesome!! The provided soaps and lotions smell so good and moisturizing. My Kids have sensitive skin and also loved the soap.
"awesome hotel"
we stayed at 3 different B.Ws during our trip, and this was our favorite one..this location was so close to everything we needed in the area, we liked the indoor pool and hot tub (always a plus when traveling in the winter) the breakfasts were good, and the staff was amazing..if we travel that way again, we will definitely be back
Supermom, Thank you so much for your review. We hope to see you again!
"Great hotel!"
We checked in super late at 1 am and the hotel was incredibly accommodating to this. Beds were super comfortable and rooms were easy to access. Will stay here again if we ever are finding a need in the area!
Sisterethel, So glad we could accommodate!!! Please do come by if you're in the area again!
"Great location, wonderful courtyard"
During a previous stay, we appreciated the quiet courtyard in the middle of the property, a surprisingly cool oasis at the end of a hot summer day. This time, the surprise was 3 inches of snow that brought our attention to the many restaurants and stores that were just a minute or two away. Although some prefer the big-box style of a Fairfield or Hampton Inn, it is these sometimes eclectic smaller properties, the always friendly staff, and the usually great locations that keep me coming back to Best Western whenever I can.
Dear valued guest, thank you for your heartwarming feedback! We're delighted to hear that our quiet courtyard and convenient location, even in unexpected weather, added to your positive experience. We look forward to welcoming you back to our property for more memorable stays in the future.
"Disgusting carpet stains"
The carpet was disgusting, dirty and stained. Breakfast was also bad. Stayed at room 227. Not what we expected from a Best Western Hotel. Bed sheets didn't fit and felt rough. Poor lights in the room and Bradley placed lights over the sink. The staff was good but the hotel was not.
"Nice option in Palisade"
Clean, friendly service, good breakfast, quiet room in the courtyard with a secure place for our bicycles. Close to downtown Palisade with many dining options and wineries and farms. Would stay here again. It was pricey as it was the Wine Fest weekend and they use surge pricing. I do think that at other times the price is more reasonable.
"Remember to not leave valuables!"
Awesome woman working the front desk when I checked in late in the eve. I left quickly in the morning and forgot my iPad Pro in my hotel room, along with a charging cable and mini cell charging battery. When I contacted the hotel they took zero responsibility for my items. As they weren't logged in the lost and found records, it's like it didn't happen. So someone on staff is a thief. My bad for forgetting them. My karma take care of the rest.
"Horrible check in staff"
I was threatened to have my vehicle towed from the property and the check in clerk refused to give me a room key. This was over her demand for a license plate number which I did not know, and she then belittled me for not having a photo of my license plate on my phone for reference. This person should be making up the beds not checking people in.
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
"Great Location Exceptional Staff"
Not expecting much at a roadside motel for the night, but I was pleasantly surprised to find the hotel very clean and the staff very friendly and efficient. Breakfast was your standard fair, but it was hot and the coffee was great.
"Why we went to the brand!"
This stay was evocative of why we went to this brand whenever available. The staff was exceptionally professional and courteous. The grounds were impeccably maintained as were the rooms—attractive and pleasing in all aspects. Our suite was pleasantly appointed and the bed and bedding conducive to a great night's rest. This was truly a five-star stay and highly commended.
"Very comfortable, good staff"
The staff was very personable. The facility is in good condition and the amenities of the property are great. The room has a refrigerator and microwave which is very handy to left-overs from eating out. The room is clean and comfortable. The breakfast is simple but has a great variety from cereal to hot sausages, and make-your-own fresh waffles. The syrup was even warm! It is those little things that say the staff cares about the guest experience.
"Aching bodies after terrible bedding"
Not given rooms promised when making reservations with property Mattress& pillows need replaced Very badly stained carpets No maintenance of exterior of building walkways(liter) & extreme amounts of dog waste in designated area!
"Nice, friendly hotel"
Very nice place, clean rooms, great mattress. Good water pressure in the shower. Breakfast was great, all in all a nice quiet place to visit and relax. Good value for money. Restaurants were within walking distance, it you could take the car for a very short drive
"get away"
Just a little couple time away from the house and grandkids. No hassles, nice room, good amenities, peaceful and quiet. Comfortable and fun, safe and clean. Paid entirely with points due to extended work stays.
We are pleased to hear you enjoyed your stay with us . We appreciate the good feedback, and are happy to hear that our amenities made your stay comfortable and we hope to see you again. Sincerely Guest services
"A picturesque hotel in the Grand Junction area"
My husband and I were visiting friends in Palisade and, since we're Best Western Rewards members, we chose the Best Western Grande River for our stay. It's an older hotel but certainly not outdated; it appears to be a renovated motor court with two floors of inner rooms surrounding an unroofed courtyard and outer rooms opening directly onto the parking lots. It has charming western décor with a fireplace and exposed rafters in the lobby, and comfortable furniture with wooden accents in the rooms. The property has been maintained and everything is in good working order. The rooms are adequately spacious without being overly large, with space for a king-size bed, desk, bureau, wardrobe and armchair. There was a large vanity area, and our room had a walk-in shower with no bathtub. There is a pool and fitness room, as well as ice machines and vending machines within the building. They offer the traditional full hot breakfast buffet, with eggs, breakfast meats, breads, cereals, yogurts, fruit, and make-your-own waffles in addition to juices, milk, coffee and tea. Little touches elevated the meal: since it was October, they offered pumpkin spice waffle batter in addition to the traditional blend. And there was green chili sauce for topping the eggs, in the best Western cuisine fashion. It is in a good location on the I-70 Business Loop with easy access to I-70. The parking lot and surrounding environs were well-lit, and we felt quite safe. There is no restaurant attached to the hotel but several fast-food options within walking distance. There's a grocery store close by (just down the street). The front desk and breakfast room staff were all friendly. Special thanks to Samantha in reservations who was very welcoming, friendly, and helpful with all my questions! Also a huge thank-you to Sammy at the front desk who checked us in and was SO patient with all my many questions regarding the room and hotel. Note to pet owners: there is the usual pet fee as well as an agreement to sign regarding care of pets while staying in the hotel. All pet-friendly rooms are rooms with exterior doors to the parking lots rather than ones opening onto the inner courtyard. We had a good stay at the Best Western Grande River and thought it was an excellent place for a short stay during our visit in the Grand Mesa area.
Thank you so much, Galeda, for your wonderful review. We are happy you were able to enjoy our property and the Grand Mesa area. We believe it is one of the most beautiful attractions. We do hope to see you again in the future. Have a wonderful day, -Front Desk Staff
"Wonderful Place to Stay"
The room was clean, the staff were extremely helpful, the food was good. Have stayed there before and plan on doing so at least twice in the next 9 months. Bringing my family with me in June. A little pricey but well worth it.
Thank you, Evelyn, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate the 5/5 review. We hope to see you again in the future. Have a great day, -Front Desk Staff
"Breakfast is good and courtyard is GREAT!"
I was traveling for business and found the rates to be reasonable for the area/season. The rooms were clean and beds were comfortable. The breakfast options were really good and the staff was very pleasant and helpful.
Thank you, MTbk1971, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate the 5/5 review! We are grateful you enjoyed your stay. We hope to see you again in the future. Have a wonderful day, -Front Desk Desk Staff
"OK, but…"
This hotel was clean and well maintained. If you just need a place to sleep, it's OK. The courtyard was nice. But, there is just 1 small patch of grass for dogs. Absolutely no place to walk your dog, we had to drive to a park near the river to walk our dog. Also, they need to keep their political views out of the breakfast area, Newsmax was blaring at breakfast time, this alone will make me find another hotel next time I'm in the area.
Thank you, Lyn_DesMoines, for taking the time to review our property. We appreciate your review. We are so sorry about the small potty area for dogs, we will take a note of it and make suggestions on making it bigger. Also, we are so sorry about the TV. Often we have no control on what other guests change the channel. We usually keep it on a home improvement channel to remain non-political. Again, we are so sorry. We do hope we see you again in the future. Have a lovely day, -Front Desk Staff
"Great staff and location"
We originally booked a place in Grand Junction and then I found this BW closer to the attractions we were there for. The price was cheaper than Grand Junction. When we first pulled up, I thought it was going to be a little sketchy, but it turned out to be clean, safe, and comfortable. The staff were very friendly, Elissa at the front desk took care of us. Cute little courtyard. Breakfast was pretty much the same as any other hotel, but the morning we ate there they had build your own breakfast sandwich. We would definitely stay here again if in the area.
Thank you, Scrow811, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate the 5/5 review. We are happy you found your stay clean, safe and comfortable. We will also let Elissa see your review. We hope to see you again in the future. Have the best day, -Front Desk Staff
"Nice property and nice staff"
Stayed here twice on a July road trip. I literally stumbled across it when I saw a sign for it on I-70 going east. It was a little hard to access the first time, but I figured it out. The hotel is quiet and clean. The layout with the courtyard is very nice. Only warning: no elevator if that matters.
Thank you, Brian, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate your 5/5 review! We are so happy you were able to enjoy your stay with us. We wanted to let you know that we do, in fact, have an elevator. It is located in the courtyard on the side of the vending room. We do hope to see you again in the future. Have the best day, -Front Desk Staff
"Lovely courtyard, yummy breakfast"
It was so nice to walk to and from our room through the lovely courtyard. We got some takeout and enjoyed it on the picnic tables there. The lobby was updated and our room was comfortable and pleasantly decorated. The breakfast offered hot choices, including waffles (and the waffle maker worked perfectly!), as well as cold choices. I almost never say a property is perfect, but for this level of accommodation, BW Grand River Inn is as close as it gets.
Thank you, LakewoodJoan, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate the 5/5 review. We are so thankful you enjoyed the courtyard. We find it unique! We hope to see you again in the future. Have a wonderful day, -Front Desk Staff
"Discover a "small town" feeling in Grand Junction"
Take advantage of this well appointed location in Clifton and still be able to discover all that Grand Junction has to offer a stone's throw away. The staff here made recommendations that made our stay very enjoyable. The property is lovely, with an interior courtyard to enjoy breakfast al fresco.
Thank you, Paradefan, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate the 5/5 review. We are happy to see you enjoyed your stay and the town of Grand Junction. We hope to see you again in the future. Have a great day, -Front Desk Staff
"To pricey"
WhenI booked online the price was $167.02.When I checked out it was $240.96.. Quite a discrepancy in price. We stayed in 1inCraig the night before &it was $175.82. Still a little high but we do like establishing WesternHotels. We won't be staying this one again because of price quoted & pricecharged.
Good Morning Mrsgrizz1, Thank you for taking the time to review our property. We apologize about this discrepancy. We would like to look more in depth into your reservation to see if there was something wrong on our end. Please email your receipt to us directly @ [email protected]. Again, we are so sorry about this. We hope to see you again in the future. Have the best day, -Front Desk Staff
"Safe, boutique feel for Best Western"
Interesting art work in my room. Lot of families. Spa and pool are nice. The breakfast is amazing the best part. Comes with tortillas, green chili, eggs, bacon, sausage, and more. Dairy free milk option.
We are very pleased you had enjoyed your stay, as well as our breakfast. We appreciated your business and hope to see you again soon.
"Superb Atmosphere and Staff!"
This place was very easy on the eyes. It's very cute with a set up of grassy enclosed patio garden settee- that was super cute and relaxing. The property was very well maintained and parking areas were lit up quite well. Breakfast - here was nothing short of amazing. Variety for all. Staff really does go out of their way to make your stay comfortable. There isn't anything I could find that was disappointing about this place. We've been staying at plenty of BW along the way from our family vacation from California to Missouri. But, this one takes the cake. Perfect 10+ for my family and I.
Thank you, cpm1221, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate the 5/5 review! We are grateful you were able to enjoy our courtyard. We love that it makes us a little unique. We hope to see you again in the future. Have a great day, -Front Desk Staff
"Excellent overnight stay"
Stayed here for one night as part of a roadtrip. Room was spacious and bed really comfy. Staff were particularly helpful and welcoming, used the gym the equipment seemed new, although the cycling machine wasn't plugged in and there was no where to do this so it didn't work. Pool was quite big. Breakfast usual standard
Thank you, NickyU, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate your 5/5 review. We are thankful you were able to enjoy your stay with us. We will be looking into the cycling machine. We are so sorry about this. We hope to see you again in the future. Have the best day, -Front Desk Staff
"Great stay"
We were traveling through going south to Durango the choice to stay here was a great decision. Quiet, clean, and great location. Highly recommend for an overnight stay. Best hotel in the Clifton Coloradoare
Thank you, hoosier031, for taking the time to review our property, Best Western Grande River Inn & Suites. We are grateful you were able to enjoy your stay with us. We appreciate the 5/5! We hope to see you again in the future. Have a wonderful day, -Front Desk Staff
"Loved it!"
The staff were super friendly and accommodating. The hotel had several amenities in the room. It was very clean and had a nice hot breakfast. The beds were so comfortable too. I am traveling across the country to relocate and I was grateful for this pet friendly hotel. Since she is an emotional support dog, they did not charge us which I greatly appreciated. They also have a 10p-7a quiet policy which was fantastic!
Thank you, Michelle, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate the 5/5 review. We are so happy you and your furry family member were able to enjoy your stay with us. We hope to see you again in the future. Have a great day, Front Desk Staff
"Great motel with friendly staff"
My family and I moved from NJ to NV and during the trip we had 3 hotels lined up. This was our last hotel booked for the trip and out of the three it was the best. The staff was friendly and helpful. They even asked how I was doing and sounded like they truely cared.
Thank you, kingjnj, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate your 5/5 review. We are so happy to hear you enjoyed your stay. We wish you success in your new move to NV. We hope to see you again in the future. Have a great day, -Front Desk Staff
"Ourtstanding"
Stayed for Country Jam 2022 and value is decreased only do to the fact the hotel (as all properties) raise rates. This decreases the value of an otherwise great stay. Except for the rate manipulation, the hotel was clean and maintenance crews were constantly out repainting and re-paring and cleaning. The pool and hot tub were clean and well stocked with towels. Every employee said hello and was friendly and asked if we needed anything else. The breakfast was excellent and the food hot and staff attentive. This hotel as a courtyard that is secluded and private and you forget you are on a busy major road. Location is excellent although about 25 minute drive to the Festival location in Mack. Not an issue at all, really as we did other things. Will stay again providing it is still a Best Western in 2023.
Thank you, Odyssey25609009263, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate your 5/5. We are grateful you enjoyed our staff and our breakfast and of course, Country Jam. We are happy you were able to have a great time. Have a great day and see you next year! -Front Desk Staff
"A very nice facility that pleasantly surprised me"
I really like this facility. The decor was well done and looked freshly updated. The artwork (Western motif) was very nice and beautifully framed and displayed. The facility is being painted and looks fresh and clean. the room furniture looked new as well. The facility is quiet but just off of I-70 with many eating facilities close by (walking distance in many cases). The security door to get to the stairwell, courtyard, and second-floor outside hallways is a nice touch. The tables and chairs in the courtyard and second-floor hallway (corner) are a nice as well. I sat in the courtyard for an hour and caught some sun. All of the people I met their were helpful and friendly.
Thank you, JustBobL, for taking the time to review our property, Best Western Grande River & Suites. We appreciate your 5/5 review! We are so happy to hear you enjoyed our courtyard. We think it makes us unique. We hope to see you again in the future. Have the best day, -Front Desk Staff
"Very clean"
The room was very clean! Friendly and knowledgeable staff. Sent us to a great restaurant for dinner. The only complaint I had was the bed was not very comfortable. Breakfast was good. Very strong coffee. Good options. The green chili was amazing!
Thank you, RyanJS2006, for taking the time to review our property, Best Western Grande River Inn & Suites. Would you mind letting us know what room you were in so we are able to check out the mattresses in that room? We change our mattresses out very frequently. Please email us directly to [email protected]. Again, we appreciate your 5/5 review. We hope to see you again in the future. Have a great day, -Front Desk Staff
"Wonderful quiet stay"
We stayed here passing through the area. Staff were very friendly, room was quiet, and breakfast was great. Nice to have a full hot breakfast after so many that could not have it, during Covid. The room was very large and very modern. All the rooms are in a quiet inner courtyard with trees, shrubs and flowers. Great quiet stay.
Thank you, SDAnnie, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate the 5/5 review. We are happy to hear you enjoyed the rooms and beds and showers! We hope to see you again on your future travels around Grand Junction, CO. Have a great day, -Front Desk Staff
"Positivity"
A person can always count on Best Western for the very best services! The rooms are almost 100% clean (I'm touchy with the dusting. . . ), the beds are comfortable, and the shower for those of us who're Disabled is the most useable yet!!
Thank you, triperolls, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate the 5/5 review. We are happy to hear you enjoyed the rooms and beds and showers! We hope to see you again on your future travels around Grand Junction, CO. Have a great day, -Front Desk Staff
"Peacefully and clean!"
I stayed at this hotel the end of April 2022. It is a clean hotel and very nice people that work there. The breakfast is so good! The best breakfast at a hotel I ever had. The court yard is so peacefully and it is clean too. On a nice day you can eat your breakfast out there and hear the birds sing. I was outside at my car and I got to meet the owner when he drove up. A very nice man and glad to see he is hands on at his company. I will stay there again for sure.
Dear sandrasT1140by, We want to thank you for your kind review. We are glad that you enjoyed our breakfast, and our relaxing courtyard. We want to thank you for your business and hope you visit again soon. Thank you, Front Desk
"Clean, friendly staff, lovely courtyard"
I didn't use the fitness center not the pool area, but I heard other guests comment about how much they liked it. I enjoyed sitting in the courtyard. Several restaurants within walking distance. Vineyards or downtown 15mins away either direction.
Dear michellestefun, We are really glad that you enjoyed the courtyard. We hope to see you again in the future, and hopefully you will be able to enjoy the fitness room, as well as the pool area. Thank you for your kind review. Thank you again, Front Desk
"Clean, Comfy, friendly"
Clean, very comfortable bed, friendly staff even if shorthanded. Very attentive when I spoke to anyone. Hot and cold breakfast offerings, not outstanding, but, something for everyone...watch out for the green chili....its VERY flavorful and spicy. Good groundskeeping, busy housekeeping, everyone very friendly, always.
Thank you, CatieAnn1958, for taking the time to review our property. We appreciate the review. We appreciate our staff and will pass along your review. We hope to see you again in the future. Have a wonderful day, -Front Desk Staff
"Repeat customer"
No better choice for a clean room, comfortable bed, lovely courtyard, and good breakfast. I always try to stay here when traveling to Grand Junction due to their high standards of cleanliness and staff professionalism.
Thank you, Ddiiaannee, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate your 5/5 review. We hope to see you again in the future. Have the best day, -Front Desk Staff
"Good Stay"
We were on our way home from visiting friends in California and decided to stop near Grand Junction. This Best Western is located about 6 miles from the Grand Junction airport and was a much more convenient stopping point than there. Had a very good dinner at a Chinese restaurant Chin Chin which was about a block west of the hotel. Decent breakfast at the hotel but not as lavished as at other Best Westerns. Still adequate as a starter for the day
Thank you, Rayincolorado, for taking the time to review our property. We appreciate you. We hope to see you again on your future travels around Grand Junction, Colorado. Have a wonderful day, -Front Desk Staff
"Pleasant stay"
We brought our sons dog with us a last minute decision. Upon arrival we got a dog room. This is always a concern as my husband is allergic to certain breeds. However we were pleasantly surprised on how clean the room was! It was conveniently located to the dog area which also was well maintained! Breakfast, another pleasant surprise with tasty coffee! The young lady that checked us in was so welcoming that it felt like home! We will be staying here again!
Thank you, mvspecks, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate your 5/5 review! We are grateful you were able to bring your son's dog with you. We do have specified pet rooms and charge a small pet fee because our housekeeping staff spends a little more time cleaning those specific rooms. We are happy you were able to enjoy your stay. We hope to see you again in the future. Have a great day, -Front Desk Staff
"Clean room, great staff!"
Our room was clean, no orders or smells from cleaning. The breakfast was good and hot. Everyone was really friendly and respectful. They set and hold expectations of guests to observe quiet time. The only downfall is the location. There is a residential area around the property that had barking dogs which could be heard in the rooms. The rooms are not very sound proof so there is environmental noise from the location. However, the traffic and neighbors are out of control of the Best Western.
Thank you, ejrmcroche, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate your review. We are happy to hear you found our staff great and your room clean. We hope to see you again in the future. Have a great day, -Front Desk Staff
"I love it"
Mikaela at the front was very pleasant! I believe we stayed in room 111, the jazuzzi was nice! The room had cute western decor and was very welcoming. The room and lobby was very clean and comfortable. We will be back!
Thank you, Bartlingfamily2018, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate the 5/5. We are grateful you found Mikaela pleasant. We appreciate her so much! We are happy you enjoyed room 111. It one of our most popular rooms. We hope to see you back! Have a great day, -Front Desk Staff
"Grand Junction Adjacent Pit Stop"
Lovely Courtyard, clean rooms, hot tub to soak away the miles and green chili for the eggs in the morning, a very nice touch. Close to everything you want to discover in Grand Junction, & reasonably priced.
Thank you, Jmppav, for taking the time to review our property. We appreciate your review. We are happy to see you were able to enjoy our property so much. We do hope to see you again in the future on your future travels to (or around) Grand Junction, CO. Have a great day, -Front Desk Staff
"Convenient, comfortable, friendly"
We stay here several times a year on our travels from Southern California to Denver. Grand River Inn is our convenient stopping spot. We can always rely on a clean comfortable room and friendly service. I only wish they used two-ply toilet paper and had larger, fluffier towels.
Thank you, Martha, for taking the time to review our property, Best Western Grande River Inn Suites. We appreciate your 5/5 review. We appreciate your comments. We will look into the larger towels! We hope to see you again in the future. Have the best day, -Front Desk Staff
"Clifton Colorado"
Clifton Colorado Best Western Motel is by far one of the nicest motels in the Grand Valley, could very well be the nicest in all of Western Colorado. Always clean and quiet. Close to convenience store. KFC is right next door.
Thank you, Fred D, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate your 5/5 review. We are grateful you continue staying with us. We hope to see you on your next travels to Clifton, CO. Have a wonderful day, -Front Desk Staff
"Great stay"
Our room was very clean and the 10PM quiet was excellent. We had no idea such a nice place was in the town of Clifton. We plan to use this hotel again when we come back for more family events in the near furture.
Thank you, JaneMarie58, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate your 5/5 review. We are so happy you were able to find us to your liking. We can't wait for your next travels to Clifton, CO. Have a Merry Christmas and Happy Holidays, -Front Desk Staff
"Worst....."
we have stayed in this area many times.but this hotel room and amenities were worst...sorry. I am talking about prices as well. This hotel is very old,,, I understand they are trying to.... But We woke up footstep sounds from upstairs in the morning. Also we could hear toilet sounds from upstairs room....unfortunately. The ceiling is super dirty,needs clean up or paint.... Also we could not use Wi-Fi.the front desk person told us no need password, but it's needs password.... We are really disappointed in this hotel experience.
Thank you, MarkF7245, for taking the time to review our property. We are so sorry you were disappointed with your stay. We will be printing out your review and taking a look at everything to better ourselves for our future guests. Again, we are so sorry about your experience. Have a lovely day, -Front Desk Staff
"In town for Celebration of Life"
We stayed at this hotel many years ago when it was the Clifton Inn. This is a very nice hotel. Nicely maintained and remodeled. Very quiet and close to some good restaurants ( Starvin Arvins and Dos Hombres!). The staff was very helpful and friendly. Next time we are in town we will be staying again.
Thank you, Sparky, for taking the time to review our property, Best Western Grande River Inn & Suites. We appreciate you! Hope to see you in your future travels to Grand Junction, CO. Have a wonderful day, -Front Desk Staff
"Reliable home away from home wherever we travel"
My husband and I traveled to Grand Junction CO to visit family. We always have a good experience at Best Western wherever we travel, and the Best Western Grande River Inn and Suites lived up to our expectations. We especially appreciated the cleanliness and safety focus of the hotel, as well at a lovely landscaped courtyard right outside our door. A peaceful place to relax in a very busy area of town. The staff is great!
Thank you, for taking the time to review our property, Best Western Grande River Inn & Suites, we appreciate your 5/5 review. We hope to see you in your future travels to Grand Junction, CO. Have a wonderful day, -Front Desk Staff
"Very Friendly Motel"
This was a good stop. The staff were helpful and friendly. The location was handy to local restaurants and we were able to walk to dinner. Would definitely stay here again when in the area. So all in all a good place to stay.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the very nice comments you gave about our hotel. We are very proud of our staff, they love their jobs and love working with the guests. We hope to see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Safe, clean and nice staff."
I was traveling with my dog and my large dog was allowed to stay with an extra fee. There is a potty place for dogs and keep in mind, you can't leave your dog alone in the room, which I wasn't planning on. If you're going to have breakfast, you'll have to make some sort of arrangement to pick up food without your dog. I brought my breakfast with me. The room has a refrigerator, microwave, and coffee maker. The room was clean and it's a very safe place. I did see someone throwing up in courtyard and it was cleaned. I woke up at around 3 am and couldn't get back to sleep, but that is just me. I did hear train horns starting around 4 am. I think if I was asleep, I wouldn't have heard the horns. I would probably stay here again.
"Nice Best Western but..."
Stayed here two nights recently. The good is the staff were pleasant, lobby was spacious and nicely decorated, rooms were a little dated but clean. The courtyard is nice alternative to a cramped breakfast seating area. Not so great was the location. We were given a room on the second floor away from the lobby (and closer to the adjacent trailer park) and advised to park around the side of the building and enter through a door requiring our room key to access the building. As I was unloading our bags, a woman who I can only describe as looking like a stereotypical prostitute opened the door to exit, took off one of her spike heel white sandals and wedged it into the door so it didn't lock her out (I'm guessing she wasn't actually a paying guest and did not have a room key), and ran toward a car in the parking lot, talked to some guy, and then came back to the door as we were entering, grabbed her shoe and got in the elevator. Okay... So we go to our room, drop our stuff, and decide to grab some dinner at the chinese food place that the check in person told us was walking distance away. Restaurant is a few blocks away in a shopping center with a massage parlor next door and lots of empty stores and sketchy people hanging around in the parking lot. There's also an abandoned restaurant/retail building between the hotel and shopping center that had a couple bums on the ground in front of the doors smoking weed with all their bags of stuff strewn around. We were originally going to dine at the restaurant, but since we had unfortunately walked instead of driving, chose to bring our meal back to the hotel rather than have to walk back in the dark. We personally didn't experience any problems, but I admit I was a little put off. It's a shame cause it's a good hotel with good staff.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the positive comments you gave about the hotel. I guarantee you , we are in a very safe area. We have many restaurants and shopping within walking distance. Thank you again for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"One of the Best Best Westerns Ever"
Pros: Spacious feeling with the front lounge and meeting areas as well as the courtyard around which are about 38 rooms (some other rooms only face the parking lot). Big pool and nice whirlpool. Friendly and knowledgeable staff -- thank you, Mikhaela, for sending us to Agavero's for dinner! In addition our room was large and comfortable. My one concern -- and it's major -- is that we couldn't get the wifi to work in our room (we were furthest away from the front desk). The management apologized. I suggest that you mention the importance of working wifi when you book your room.
"Desperation Hotel"
Hotel staff and owner would not correct reservation snafu. Even inflated rate on the actual reservation. Rude and offensive operation that has no problem stealing your money. Beware this desperation hotel!
Dear sir, To answer your comment, I have talked to the staff about your reservation. You had made the reservation for the wrong night . We held the room all night because you did not call and cancel it If you had called to cancel it, of course, we would have refunded your money. I hope this clears up what happened. Thank you, I hope you have a great rest of the year. Safe travels, Karen Nielson
"Simple but sweet"
You can definitely tell this is a bit of an older best western. The look isn't very modernized and the rooms could use a few updates but overall it was a great experience. Breakfast was well stocked and had quite a few options. Courtyard in the middle was a cute touch and the pool was clean and had long hours. Staff was friendly and accommodating.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments about our hotel. We hope to see you again. Thank you, Karen 970-261-0026 [email protected]
"Excellent Run Property"
This BW is clean. Good working order and a great hard working staff. The room are quiet. The beds are comfortable. The shower is high and had great hot water. We enjoyed the breakfast and selection. Easy from the main highway too. A good choice to stay on the road.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your very nice comments. We hope to see you again in your travels. Sincerely, Karen 970-261-0026 [email protected]
"Just passing through"
I was on an extended road trip. I look for Best Western. This one was a little different in that it had a very nice courtyard with tables close enough to the breakfast area you could eat outside. It was close to many restaurants
Thank you for staying at the Best Western Grande River Inn and Suites. I'm glad you enjoyed the courtyard. Breakfast is so enjoyable with the fresh air and birds. Next time try the courtyard with a glass of local wine in the evening. We hope you will be our guest again Thank you, Karen 970-261-0026 [email protected]
"Family Vacation"
This is one of my favorite Best Westerns to stay at. Sandy and her staff are friendly and take pride in their jobs. We love the convenience of the location. You have a great view of Mount Garfield right outside the front door. It is always clean and comfortable. Give them a try, you won't be disappointed.
Thank you so much for staying with us at the Best Western Grande River Inn and Suites. I agree with you about Sandy and her staff!! She is great, we have been partners for over 25 years. Also thank you for the other comments. We are looking forward for your next stay. Thank you, Karen 970-261-0026 [email protected]
"Pretty Good for Wheelchair"
Pleasant room with great wheelchair accesibility. Handicap ready with safety bars and wheelchair mobility space. We booked at the last minute and found a room. dvise all handicap travelrs to call first to verify availability.
Thank you for staying us at the Best Western Grande River Inn and Suites. We are so pleased you enjoyed your stay with a wheelchair. We want every guest to be comfortable with their room and the amenities. Good advise to call ahead for a wheelchair accessible room. We hope to see you again in your travels. Thank you, Karen 970-261-0026 karen@bwgranderiver. Com
"Molly"
This hotel is nothing fancy. It was also over priced for what you get. Air conditioner non existent. Room outdated and musty.Had a 25 gift card I got in mail for being a best Western member. A girl at front desk wouldn't honor it(don't think she how to enter it in system).Next time I'll spend the extra money for Holiday inn or Marriott.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We are sorry that you did not enjoy your stay with us. We are so fortunate to get a lot of positive comments, but we understand when a guest isn't satisfied. We hope you continue to have a good summer travel safe.
"Comfortable"
We spent one night in Grand Junction, CO on our way to Arches National Park. It had a good location on a major thoroughfare and was close to dining, shopping and gas. Physical layout is a little different - built around an exterior courtyard with the reception and breakfast room area located in a separate building from the rooms. We had a king room that was clean and comfortable, with a courteous, friendly staff.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your positive comments about our hotel. The courtyard is a great place to have breakfast in the morning or a glass of local wine in the evening. We are glad you enjoyed your stay And hope to see you again. Sincerely, Karen 970-261-0026 [email protected]
"Great stay in Grand Junction."
We always enjoy this hotel. It is clean, the staff is friendly, and the rooms are clean. I like the courtyard but it does amplify the noise when people are loud. I love the way they adapted breakfast. It made me feel like they were trying, even through co-vid, to meet people's needs. We opted not to have room service for our 3 day stay and small amenities were still offered but we had to ask for replacements such as additional cups, shampoo and conditioner, Kleenex, and an empty trash bin.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your nice comments. In the near future things will return back to normal. We never wanted our guess to miss breakfast, it's the good way to start the day. We hope we can see you again and safe travels. Sincerely, Karen 970-261-0026 [email protected]
"Nice place to stay in Palisdes, CO area"
A really nice place to stay. Convenient to Palisades and its wineries, as well as the Colorado National Monument. Clean quiet rooms and one of the best showers ever at any hotel! Nice bath accessories. Friendly staff.
Thank you for staying with us at the Best Western Grande Inn and Suites. We appreciate your comments. We hope You had time to see some of the sites close to the hotel. Again thank you for staying with us and we hope to see you again.
"Road Trip 2021"
The whole visit was very the Property was nice. The staff are very welcoming and friendly. The theme fit the location perfectly. Our kids really enjoyed there stay especially the hot tub and swimming pool. I felt very relaxed while here.
Thank you for staying with us at the Best Western Grande Inn and Suites. Thank you for the very nice compliments. We are so glad that the children enjoyed the pool and hot tub. That's a good way for them to unwind. We hope to see you again on your travels. Sincerely, Karen 970-261-0026 [email protected]
"A hidden gem in the city"
First this hotel is a little oasis in the middle of a busy city. They have a wonderful garden area surrounding the rooms. There are patio tables for just relaxing or eating breakfast. The rooms are a little dated but comfy beds,frig and everything you could need. The staff is friendly and accommodating.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We are so glad you enjoyed the courtyard, it's one of our favorite places to relax also. Hope you had your breakfast outside, there's nothing like fresh air in the morning. Again, thank you so much for being our guests and we hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]
"clean, quiet"
I liked the layout of the rooms-around an outdoor seating area. It was a nice, quiet spot to enjoy being outside. Very clean rooms. Front desk was friendly. Easy to get to airport from here. Restaurants and other amenities close by.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the comments about our hotel. The courtyard is a beautiful place to relax or have breakfast. The staff enjoys their work because of guests like you. Hope we see you again. Sincerely, Karen
"Easy to find- Nice rooms"
The location was perfect. Close to the interstate, and close to shopping and restaurants. Not far from the airport or other attractions. The king room was perfect! The couch was a nice touch for an extra seating area.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We are so pleased you enjoyed your stay. Thank you for the very nice comments too. Hope to see you again. Sincerely, Karen
"Find somewhere else"
The owner is rationing breakfast, so unless you have a childlike appetite, you should find another place. If you just want a place a sleep, you'll be fine. They have a nice courtyard in which to eat your child-sized breakfast.
I am the owner of the Best Western Grande River Inn and Suites. I read your comment about breakfast. Every morning we serve a full hot breakfast for our guests. I would never ration food to our guests. We are in the hospitality business, which to us means our guests are in our home. We appreciate our guests so much, we served a full hot breakfast to all guests during Covid-19. I apologize if there were miscommunication with one of our staff members. Thank you Karen Nielson
"Use to be great"
This use to be a great place to stay, clean & friendly. It's still a good location if you need to stay in this area but the room wasn't very clean and the gentleman that checked us in was less than friendly and unapologetic about making me wait 5 minutes to check in when there wasn't anyone else in the lobby - came from outside and disappeared in the back and didn't say anything about the wait. Kids knocking on the door in the middle of the night. Beds aren't very comfortable. Just not a great place anymore.
Thank you for staying with us again. I appreciate your comments. Through Covert 19 we lost same of our well trained employees. We have hired some new people, and they are working hard to learn our way of running hotel. We still have a great General Manager, and she is putting her heart and soul in to making the hotel the best hotel you can find. The Covert 19 virus change a lot of things in everyone's life, but we are back, and will give you the best service you have always had here. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice hotel, SLOW check in process"
One receptionist, on a sold out weekend, checking guests in as well as answering phones and making reservations. Took 40 minutes to even get to the front. Once I did she had to pause two times to answer the phone and make reservations. I left 2 older children in the car thinking it'd take 5-10 minutes, as usual at check in. It did not. Room was nice. Stain on the bed spread, otherwise clean. Pool area was really nice. Breakfast was awesome with many hot options including green chili. Breakfast staff was super awesome and friendly. Overall a nice stay. They need more staff for front desk help.
"Couldn't sleep for insanely loud ac machine and paper thin walls"
Sadly we can't say we enjoyed this BW at all. Arrived (with a reservation) at 10pm after a long drive, ready to relax and sleep. The ac machine's belt inside squealed so loud we couldn't sleep and by 3am we'd have been better just cutting our losses and leaving, but we were too tired to drive. Add to that the dude above us yelling holy hell at his wife or kids or someone, we could hear every word. Then 5am and the suitcases clattering around outside the room began. Unfortunately because the doors all face outward to the parking lot, guests clearly don't consider others. Cars being turned on on warm up and left with radios playing and no one in the car. We went out and asked for it to be turned out and got berated. The room was clean. We have stayed in LOTS of BW's. The night staff can't leave the desk for security, we get it, but this was just the worst night. Room was so hot without the ac on but couldn't have it on because of the squeal. Plugs on lights didn't work, not a major but annoying to discover the next morning with dead phones. Left at 10am,exhausted, was told a manager would call as no manager on site for the weekend. Haven't heard a word. We love leaving great reviews and supporting this chain but noise is a major problem, the staff agreed it's an ongoing issue they face.
We appreciate your comments. I don't know what happened, but I will find out. This is far from the usual kind of comments we get. I apologize for your stay. We will make sure this does not happen again. Again, thank you for staying with us. Sincerely, Karen Nielson
"My IDEAL hotel!!"
This hotel is the CLEANEST I have ever stayed at in ALL of my years of travel overseas and local. I have a mental checklist of areas I inspect before even unpacking our luggage and seriously I could not identify one area of concern in our room. This Best Western was so undeniably impressive I felt so comfortable and happy to be there. We went to the pool 2 nights in a row and the pool was extremely well maintained as well as the hot tub. Tile clean, water clear, towels readily available. Even the trash can rims outside were clean. These employees take pride in this hotel and I am honored to have been their guest!! I had a favorite hotel in New Zealand but this is now my #1 place. Clifton's hidden jewel!!!
Thank you for staying at the Best Western Grande River Inn and Suites. Your comments made my day. I am so proud of our staff. It has not been a easy year for them, but they have been troopers and still focus on our guests. This will be posted for all the staff to see. I think I will see a lot of smiles. Thank you again for staying with us, hope to see you again. Sincerely, Karen 970-261-0026 [email protected]
"A great hotel"
Great hotel very comfortable Hot breakfast served definitely a plus. Rooms are clean and nicely decorated. Staff is very friendly and helpful I hope to stay here again soon highly recommend staying here
Thank you for staying with us at the Best Western Grande River Inn and Suites. We are glad you enjoyed your stay. We just do not want to send our guest off to travel without a hot breakfast. We appreciate the nice comments about our rooms and staff. We have a great team here. Hope to see you again on your next trip. Sincerely, Karen
"Great Hotel, Great Location"
Love this place. Great location, everyone is nice. Good price. The room was clean, the beds were nice, the courtyard is a nice place to have happy hour or dinner. Our go to place in the Grand Junction area.
Thank you for staying with us at the Best Western Grande River Inn and Suites. I enjoyed reading your comments! You hit on all the things we are trying to do. The staff appreciated the comments too. They are a great staff and work hard to give good service. They really like your comment on their friendliness, they give their all. We hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]
"Great stay and hot breakfast"
We stayed in 15 Best Westerns in the last month. This was one of 3 outstanding BW's. Staff were available and attentive. Hot Breakfast was served in cooperation with covid, having a masked and gloved person make and serve hot food and cold.
Thank you for staying with us at the Best Western Grande River Inn and Suites. I appreciate the comments on the staff. They have done a great job on keeping our guests safe. Life will get back to normal, but until then we will be our best to give good safe service. Sincerely, Karen Nielson 970 261 0026 [email protected]
"Clean and comfortable"
Beautiful courtyard. So many eating options nearby. Rooms were spacious and clean. Just a really nice experience. Would definitely stay here again. We did't use the pool or hot tub but they looked clean and inviting. Even some motel-type rooms available, where we stayed and could park right outside our door, which came in handy since my husband had a broken ankle.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the very nice comments you gave us. We hope next time you can enjoy your breakfast in the courtyard. Again, thank you. the comments mean a lot to the staff. Hope you have a Merry Christmas and a Happy New Year! Sincerely, Karen Nielson 970 261 0026 [email protected]
"Very pleasant experience on our road trip"
We were headed down to Black Canyon at the Gunnison Natl Park and planned ahead to stop here. Enjoyed our room and the ice machine for our small beverage cooler. It was courtyard facing and there were tables, etc spread out to enjoy had the weather been a bit more cooperative. Breakfast was quick and easy and the service was excellent. It was a good value for the money and well located near a grocery store, gas and restaurants. I'd stay here again.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We really appreciate your very nice comments about our hotel. Hope next time you can enjoy the courtyard, with the fresh air. We are looking forward to seeing you again in your travels. Again, thanks for being our guests. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great place to stay!"
I was selecting Best Western Plus hotels as I travelled across country from So. California. All of them exceeded my expectations. From courteous staff to clean rooms, etc. This hotel was terrific making sure I had a 1st floor room for my dog. Highly recommend !
"Unremarkable"
A very standard hotel room with bad wall art and a view of the Shell station and KFC out the window. The room was clean and the staff were pleasant but otherwise I can't think of any particular reason that I would stay here again.
Thank you for staying with at the Best Western Grande River Inn and Suites. We appreciate your comments about our hotel. We are in Western Colorado, and our designer wanted to give the hotel a little western flavor. Hope you have safe travels for the rest of the year. Sincerely, Karen Nielson 970-261-0026 [email protected]
"It's a bed"
Check in was a nice experience. The room was cleaned at, but there was still trash on the floor bed and bath area from the previous occupant. Other hotels we have stayed at the businesses have gone out of their way to clean and sanitize between guest. I felt the room was cleaned at but not cleaned. The walls are thin and you hear TV's and the other occupants around you.
"Grande Junction Area Best Western"
The staff at this location is great. They listened to what we wanted to do and gave us sound advice on how to see these sites. The breakfast was not your "grab and go" that is used by most establishments now. It was a full blown meal. We had scrambled eggs, green chili sauce, eggs, sausage and tortillas provided in a carry out tray that we could eat in our room, outside on the patio or in the dining area where social distancing was used. The fruit and coffee were fresh, very enjoyable in these strange times.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We are so glad you enjoyed your stay with us. We have a great staff and they really enjoy helping the guests. Breakfast is the fun part of staying at a hotel, we just did not want to take that experience away from our guests! With the patio, breakfast is a favorite. Thank you again for the very nice comments, we hope to see again on your next trip. Sincerely, Karen 970-261-0026 [email protected]
"Clean hotel with friendly staff!"
We went to the western slope area for hiking and winery visits, and this hotel was ideally located for both. The staff was helpful and friendly and the rooms were super clean. The mattress was also very comfortable and the shower was excellent. Perhaps the best amenity though was the super clean and nice hot tub and pool (available by reservation due to COVID). I would definitely stay here again!
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the very nice comments you gave our hotel. Sounds like you had a fun trip over here. If you like the outside, this is the place to be. Again, thank you for taking out the time to fill out the comment sheet. We hope to see you again in the future! Sincerely, Karen 970-261-0026 [email protected]
"Loved this Best Western!"
We found the hotel quaint but very nicely appointed. Staff is outstanding. The inner courtyard was a hit with us - we could eat our safely served breakfast out in the open air. The staff was attentive when booking the room and after our stay there (follow up email). I was very impressed and would definitely book there again when driving I-70 across Colorado.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your very nice comments about the hotel. I'm so glad you enjoyed the courtyard. It's so nice to have fresh air to eat breakfast in. Again, thank you for staying with us, we hope to see you again. Sincerely, Karen 970-261-0026 [email protected]
"Quaint but surprising."
As soon as my partner and I walked into the lobby we knew it was a good choice. The decor is exceptional and the room was very clean. The full service breakfast made to order put the cherry on top. Very satisfied and I will be staying here again, even if it is out of the way on the next trip.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the wonderful comments you gave our hotel. We hope you will have breakfast in the courtyard, and maybe a glass of local wines there in the evening on your next stay. Thank you again for the great comments, they are very much appreciate. The staff works hard and it is so nice to see their faces when they read comments like yours! Sincerely, Karen 970-261-0026 [email protected]
"Great hotel and great value"
Location was great and close to wineries (our reason for visiting). Hotel was very clean and service was great. We stayed on the courtyard side which I recommend because it was very quiet and courtyard is lovely. Absolutely no issues and would certainly stay again.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the very nice comments about our hotel. Hope you had time to drink a glass of local wine in the courtyard! Breakfast is also great to have out there. We hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]
"Clean and quiet, with friendly employees"
I spent two nights here in July, 2020, and I'd gladly stay here again. The hotel's biggest strength is its employees. Every person I came in contact with tried really hard to make my stay as enjoyable as possible. I also appreciated how well maintained the hotel is. From the outside, it looks like a typical 1950s era motel, but it has a beautiful interior courtyard, My room had modern decor, and everything was immaculately clean. Although the hotel faces Business I-70, rooms are well enough insulated that road noise was not a problem. As others have said, the hotel also has quiet hours. The quiet room and comfortable bed enabled me to sleep soundly, even though I was very sore from a long day of hiking at Colorado National Monument. Due to Covid, the hotel has eliminated the serve yourself breakfast buffet, and hotel employees now ask you what you want for breakfast, then put your food on a tray. Although this creates a LOT more work for the staff, the staff was very nice about giving customers what they wanted for breakfast. Both nights, I ate at Dos Hermanos, a Mexican restaurant across the street from the hotel. My meals were terrific, and Dos Hermanos also makes very potent margaritas. You will not regret staying at this property if you are in Grand Junction.
Thank you for staying with us at the Best Western Grande River Inn and Suits. We appreciate the very nice comments you give us. The staff is working very hard right now to give good guest service. They will appreciate your comments. It means a lot to have a guest notice how they are handling Covid, and still having guest safety and still giving good service. We hope to see you again, Sincerely, Karen 970-261-0026 [email protected]
"I'd stay again & have"
It's centrally located to the area of Grand Junction I need to be in. Clean rooms, breakfast room great eat at it ever time. Staff Friendly & Professional. To busy to use hot tub or swimming pool however it was available by appointment with group, group of one me didn't want to keep groups a-bay. WIFI worked fine they ask guest to be quiet at night after 10:00pm that's nice. Pillows enough pillows, bed comfortable. Respectfully submitted
We want to thank you for staying with us at the Best Western Grande River Inn and Suites. The comments you wrote for the hotel are very much appreciated. I am very proud of our staff, they love their jobs and enjoy giving great guest service. We hope to see you again in your travels. Thank you again for being a great guest, we appreciate you. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice facility, nice staff, handy location"
Clifton is a suburb of Grand Junction, so a little quieter. Facility is nice, enclosed but outdoor courtyard is a nice touch for dinner, relaxing in the evening, or enjoying morning coffee. Rooms are nice, clean, comfortable, staff courteous and helpful. A short distance off I-70, not far from where US50 hops off of 70, so easy access to Colorado NM, or the southerly route through Colorado past Black Canyon NM and others, or east on I-70 to Denver, ski areas, etc.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the very nice comments you wrote about the hotel. We have a wonderful staff, who work hard to give super guest service. We hope to see you again in your travels. Thank you again for staying with us. Sincerely, Karen Nielson 970 261 0026 [email protected]
"Meeting brother after 35 years"
Front desk person was friendly. Room was clean. Beds were very nice. Price was a little high I felt for the town being so small this was the only hotel in the town. There is a lot of fast food places in the town to eat at.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your very nice comments. So glad you got to meet with your brother. I know you really enjoyed you visit. We hope you will come and visit again. Sincerely, Karen Nielson 970 261 0026 [email protected]
"Perfect stay."
Fantastic stay, wonderful crew, clean rooms and a great breakfast. Met the owners randomly as they approached me while I was about to get breakfast and they were so nice and talked to me about my job and made me feel welcome.
Thank you for staying with us at the Best Western Grande River Inn and Suites. I appreciate your very nice comments about our hotel. They will mean a lot to the staff, as they work very hard to give good guest service. I remember talking to you folks, so glad we had a little time to chat with you. Hope you enjoyed the rest of your vacation. Stay safe and when you need a break, hope you head this way. Sincerely, Karen Nielson 97-261-0026 [email protected]
"Hotel is great, but Colorado is a mess"
I picked this hotel because it looked nice, and had no inside corridors. In that sense it lived up to expectations. When I arrived I was pleased to see the steps they were taking to combat COVID19. The problem was the other guests...not respecting social distancing, not wearing masks, even one woman standing in front of the lobby, coughing. Hotels need to enforce rules for guests if they want people to feel comfortable traveling again.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your nice comments about our hotel. We are working hard to keep all our guests safe. Unfortunately same people do not want to protect other people, we try hard to control these guests, but they do what they want. I'm sorry, we all need to work together on this. Again, thank you for staying with us and we will continue to work on the safety of all our guests. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Best Western"
The stay at the Best Western in Clifton, Colorado was great! Check in was a breeze, thanks to friendly staff members. My hotel room was very clean and stylish. Despite being on the I-70 business the hotel room was very quite.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your very nice comments. We hope to see you again soon. Thank you again, Karen 970-261-0026 [email protected]
"A Superior Customer Experience"
Wonderful property just off I70. Beautiful courtyard with bistro tables for outdoor dining etc while at the hotel. Above and beyond customer experience staff with helpful local knowledge. Quiet and comfortable overnight stay!
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments about the hotel. The courtyard is a favorite place for our guests. Fresh air and a cup of coffee is a great way to start the day. Again, thank you for staying with us, we hope to see you again. Sincerely, Karen [email protected] 970-261-0026
"Happy traveler"
In the midst of Covid 19 and necessary travel, we found this Best Western Plus along with all other BWP location, a safe hotel. Staff friendly...rooms very clean...easy to locate off major roads... staff took necessary precautions to protect its guests
"Nice clean place to stay close to restaurants/amenities"
Looking for a nice clean place away from "hotel row" in Grand Junction? This is the place to be. Although a bit pricier, has rustic charm, staff is courteous, rooms are clean, and its close to everything
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the comments about the hotel. We have to handle things a little differently now, but love to hear we are still giving good service. Again, thank you for staying with us, we hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Paying it Forward"
I paid for a 2 night stay for a homeless woman and her 3 year old son who planned on sleeping in their car. The night in question, the temperature was expected to be in the teens. The front desk clerk knew all of this when I was paying for the room and when the woman and her child walked up, he treated them with such dignity and respect, my heart overflowed. He made sure that she could come and let him know if there was anything at all that she needed that night and made sure that she knew the name of the person who would be coming on after he left. It filled my heart with such warmth.
First of all, thank you for your kindness you showed the woman and her child. At our hotel, The Best Western Grande River Inn and Suites, we really appreciate people like you. You showed her and the hotel, there are some really great and caring people out there. Thank you again, I'm sure this will be passed forward. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great hotel"
Great place to stay. Staff was very friendly and professional. rooms were clean and inviting. Grounds were well cared for. Pool area was clean and in working order. Breakfast was good and exactly what was expected.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the great comments about the hotel. We hope you will be our guests in the future. Again, thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Cross country traveler"
Clean convenient, comfortable, healthy breakfast options with fruit, oatmeal, eggs & sausage - right off I-70. Someone had stolen hairdryer from our room but staff were quick to find us one from storage
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your nice comments about the hotel. Glad you enjoyed the breakfast too. When you travel, breakfast is so important! We hope to have you as our guest again. Sincerely, Karen NIelson 970-261-0026 [email protected]
"Excellent property "
This is not your normal chain hotel. Check in was great. I had a few requests and Zachary was very accommodating. The room was clean and quiet. Breakfast was also very good. The extras I don't normally see were green chili and corn tortillas. I'll definitely stay here again.
Thank you for staying at the Best Western Grande River Inn & Suites. We appreciate the very nice comments you gave our hotel. I too am a fan of green chili and corn tortillas. It turns a plain breakfast into something special. We will post this so all the staff who does the work behind the scenes can see it. I am very proud of our team here at the Best Western. Thank you again for staying with us, we hope to see you soon again. Sincerely, Karen
"family visit"
we visit grand junction fairly often and always stay here. the service is always great, the rooms are clean, and it is close to family. the prices are also reasonable. they allow us to have our grandchildren join us for breakfast----extra family time!!!
Thank you for staying with us at the Best Western Grande River Inn and Suites. So glad you had extra time for the grandchildren. As a grandmother, I understand how important the time with them is. They grow up way too fast. We hope to see all of you again soon. Hope you have a Merr Christmas and Happy New Year. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Awesome property in Grand junction"
I really enjoyed my stay at this Best Western hotel. it was close by to the highway with lots of options for shopping and a variety of places to eat. Very easy to get on the 70. The staff are exceptionally helpful and very nice! My room had lovely Western decor.
Thank you for staying with us at the best Western Grande River Inn and Suites. We appreciate your comments about our hotel. So glad you found the restaurants and shopping near our hotel. We hope that you will stay with us again. Hope you have a merry Christmas and a happy new year. Sincerely, Karen 970-261-0026 [email protected]
"Unique property with exceptional service."
This property has an outdoors courtyard enclosed by the outer walls of the hotel that adds character. The location was great with easy access to the interstate as well as the main road through Clifton. It was just few minutes to Grand Junction. Multiple places to eat nearby and a gas station right next door.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the nice comments you gave about our hotel. The courtyard is a treat for our guests. On sunny afternoon, you still can enjoy a cup of coffee. We hope to have you as your guests again. Sincerely, Karen 970-261-0026 [email protected]
"Great Stay"
We had been out tent camping for a week and needed to come into a town to re-supply. We stopped in at the Best Western in Clifton and it was awesome! Friendly front desk staff, veryhelpful. Room was clean and large, shower worked well. Used the laundry facility on site, clean and in working order. Breakfast offered a variety of food choices.
Thank you for staying with us at the Best Western Grande River Inn and Suites. Enjoyed reading your comments. Camping is so much fun, but boy does a shower feel good. We are so glad you enjoyed our hotel and we hope to see you again on your next camping trip. Sincerely, Karen 970-261-0026 [email protected]
"Great service"
The staff were very pleasant. The room was very clean and neat. Easy check in and out. Breakfast was hot. I had driven 2,000 miles and stayed in numerous locations along my trip and this location was one of the top.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your wonderful comments, but are a little confused to find you gave us the lowest rating for Tripadvisor. Again thank you for the compliments, they are much appreciated. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Best Western in Clifton CO"
Best Western Grande River Inn is super close to Grand Junction, the airport, Mesa University and any highway need for sightseeing. It is an older style motor lodge with updated rooms that are big and comfy. OnSite laundry room, indoor swimming pool and fitness center may help folks on a long trip.
Thank you for staying with us at the Best Western Grande River In and Suites. We appreciate the very wonderful comments you left for us. So glad you enjoyed your stay with us, we hope to have you as our guests again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice rooms and staff"
Hotel rooms were clean - nice rooms and staff. Nice pool and fitness room. Just didn't like the location because it was on a very busy street and could hear traffic through the windows. Be sure to ask for courtyard -facing room to avoid this issue.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments. The courtyard is a beautiful place to have breakfast in the morning or a glass of local wine in the evening. Thank you again for staying with us and we hope to see you again. Sincerely, Karen 970-261-0026 [email protected]
"Week end trip"
We seen a lot of great sites in Colorado, took a lot of pictures and we traveled about 1150 miles in three days and the Best Western hotels are the best. the weather in October is so good and the fall leaves looked great too.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We are pleased you have enjoyed our state of Colorado so much. I'm a native and have never got tired of all there is to see and do here. Thanks again for staying with us and we hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]
"Beautiful hotel!"
This location is awesome! Very clean, updated! Staff is VERY friendly & helpful! Breakfast was good! Loved the overall feel of this hotel! Loved the enclosed grassy area where our room was! I recommend staying here if in Grand Junction!
Thank you for staying with us at the Best Western Grande River Inn and Suites. The comments you added to Trip Adviser were wonderful. So glad you enjoyed the courtyard. It's a great place to relax with a cup of coffee or a glass of local wine. The staff will be ready to serve you on your next visit. Thank you again for staying with us. Karen 970-261-0026 [email protected]
"Best western review"
Nice motel friendly staff. Great breakfast. Would return again if ever in this area and needed a room. We were just passing through on a trip to Colorados Estes Park to visit Rocky Mountain National Park
Thank you for staying with us at Best Western Grande River Inn and Suites. We are so glad you enjoyed the breakfast at the hotel. Need a good breakfast to start the day. We hope you will come back to stay with us again. Sincerely, Karen 970-261-0026 [email protected]
"This is it!"
The office staff here has your best interest in mind and will go the extra mile & a half to insure your comfort, to solve any issue, and to help you make the most of your time in the area. I highly recommend this facility whether it is business or pleasure that brings you to the Clifton, CO area.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments about our staff. They are the greatest, we are very proud of them. The comment will make their day, thank you so very much. We hope to see you again, we will have a smiling face to greet you. Sincerely, Karen 970-261-0026 [email protected]
"Shameful, disrespectful, and dishonorable."
Non-smoking fee scam from staff. I DO NOT SMOKE ANYTHING, EVER!!! $383 FOR 6 HOURS. Taking advantage of hard earned money and travelers. Go three miles up to the next exits for lodging. I will never stay at Best Western again.
Dear Sir, In response to your comment, I am printing the following from our folio: The rate for smoking of any kind(I.E. cigarettes, e-cigarettes, pipes, marijuana and cigars) in any room will increase room rate by $250.00. All guests have to initial beside this statement before renting a room. . In the last 9 months, we have had less than 5 guests smoke in our rooms. Sincerely, Karen Nielson
"Grand Junction Best Western Grande River Inn & Suites"
We've been to BW Grande River Inn & Suites several times in the past 10 years. The staff are very friendly and professional. The lobby and breakfast area is very nice and always very clean. There is a nice courtyard with umbrella tables where you can relax or have breakfast outside. The rooms are comfortable, clean and have the amenities that we like. They have an indoor pool and hot tub and weight room. All very clean with tables and chairs around the pool and tub with plenty of towels available. Coffee, tea, lemon water and snacks are always available in the lobby area. We highly recommend staying there if you are in or near Grand Junction, Colorado.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate you being a return guest. You gave the hotel such nice comments. We have a very hard working staff, and make sure they read the comments, this one will make their day! Thank you again for staying with us. Sincerely, Karen 970-261-0026 [email protected]
"Had a great stay"
My son and I stayed here for his birthday. Very nice place to stay it was a family reunion for us. The staff was very nice. They went above and beyond to help us out. Very clean rooms, comfortable place to stay.
Thank you for staying with us at the Best Western Grande River Inn and Suites. And happy belated birthday to your son. We appreciate the nice comments you gave our hotel. We are so glad our staff was there for you.. We hope we will see you again.Enjoy the rest of your summer. Sincerely, Karen 970-261-0026 [email protected]
"Great hotel"
We stayed one night here. The rooms were updated and nice. Plenty of pillows. Clean rooms with nice bathrooms. Staff was superb! Great little hotel. Continental breakfast was a hit with our kids along with the pool.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the nice comments you made about our hotel. We hope you will be our guests again. Sincerely, Karen 970-261-0026 [email protected]
"Another Great Stay"
Good ground floor, pet free, room on the courtyard. This is a nice place to stay. It is quiet and clean. Staff is friendly and helpful. Breakfast is typical BW fare. It is right off I-70. We'll stay here again I am sure.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the very nice comments about the hotel. The courtyard is a great place to stay. You can enjoy your breakfast out there in the morning or a glass of local wine in the evening. Again thank you for staying with us. Sincerely, Karen 907-434-3400 [email protected]
"Air Show Weekend"
Checked into this hotel after watching the local airshow. Have to say I was impressed with this hotel. Staff were friendly and accommodating when we arrived. Rooms were great, large and clean. Everything in the room worked!! Good location -in walking distance to many restaurants. Pleasantly surprised. Nice job!
Thank you for staying with us at the Best Western Grand River Inn & Suites. The staff and I appreciate your wonderful comments about our hotel. We hope to see you next year at our annual air show. Again thank you for choosing our hotel. Sincerely, Karen 970-434-3400 [email protected]
"Business Trip"
This was a great place to stop for the night. The room was clean and comfortable, and it was walking distance to restaurants. I was only there to rest for the night so I can't speak much to the other amenities. But a great stay.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments on the hotel. Hope to see you again so you can enjoy all our amenities. The courtyard is one of the favorites the guests enjoy. Good place for breakfast or to enjoy a local wine. Again, thanks for staying with us, Sincerely, Karen 970-261-0026 [email protected]
"Clean, comfortable stay"
We were there for one night. The furniture was very nice. The sheets, pillows, bed were comfortable. The room was clean. Nice shower. Staff was very friendly and helpful. I would stay there again. I would recommend.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the nice comments about the hotel. We are looking forward to having you stay with us again. Sincerely, Karen 970-261-0026 [email protected]
"Pleasant stay between Grand Junction and Palisade"
This is a smaller hotel tucked away off the interstate in Clifton, halfway between Grand Junction and Palisade. Lots of food options nearby. Rooms were clean staff were friendly. The maintenance man was very nice, as well as Zachery who checked us in. Breakfast was typical, nothing special.
"Excellent"
Lovely Decor, delightful courtyard, clean, comfy, nice hot breakfast, and very friendly staff!! We were exhausted after traveling over 1400 miles through several National Parks and sleeping in a rented RV! This was like landing in heaven, and such a lovely respite before moving on to our next adventure!
"Like coming home"
Rooms are clean, location is convenient, the staff is always friendly, even if you pass a maintenance person they say hello as if they know you and are glad you're home. I've been staying at this location for five years and it one of my favorites. On the rare occasion there is a hiccup, they are quick to fix it. They make you feel safe, at home and consistently provide a pleasant experience
Thank you for staying at our hotel, the Best Western Grande River Inn and Suites. Also we are so glad you have been staying with us so long. We appreciate your comments, it means a lot to hear from a long time guest. I know you know all the staff, they appreciate you too. Nice to see a familiar face, they enjoy getting to know a guest. Thank you again, Karen 970-261-0026 [email protected]
"Nice clean stay"
Room was clean shower was good and hot lots of towels hot tub was hot, breakfast was very good. Lots of close eat and shopping centers with banking options, nice Mountain View's, weather warm and pleasent
First of all thank you so much for staying with us at the Best Western Grande River Inn and Suites. We appreciate your kind words about the hotel. Hope you had time to have breakfast in the courtyard. Again thank you for staying with us, we hope to see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice hotel with friendly staff! Quiet, too!"
This motel was recommended by my cousin who has stayed there previously. I found it very clean, well furbished, with a nice courtyard. Despite being on a busy road, it was very quiet and I slept great!
Thank you for staying at the Best Western Grande River Inn and Suites. We appreciate your nice comments about the hotel. So glad you had time for the courtyard, hope you had breakfast there. We hope to see you again. Sincerely, Karen 970-261-0026 [email protected]
"picking up the grands"
My husband and I visit Grand Junction frequently to see relatives, and we always stay here. The location is close to our family, but the service and the staff are what keep us coming back. The staff is friendly and helpful--some, like Sandy, remember us. The only complaint I might have would be the wifi connections are slow sometimes,but that is a minor problem. We just feel very comfortable when we stay here.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments about our hotel. We have a great staff here. They really do a great job and enjoy our guests. Sandy is our GM and does a spectacular job and will celebrate her 24th anniversary with the hotel. Thank you again for staying with us. Karen 970-261-0026 [email protected]
"Great stay!"
We had a great time and enjoyed our stay at BW. Would come back to this location in heart beat. WE had a really good breakfast on both days. Staff prepared and opened breakfast early so we could enjoy by 5:15 am departure time. Much appreciated!
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate the comments on the staff, we are very fortunate to have such great people here. Have a great summer and we hope to see you again. Sincerely, Karen 970-261-0026 [email protected]
"Recommended"
Friendly staff, clean room and quiet. Just what you want in a hotel close to the Interstate. Breakfast was above average. The only issue would be during inclement weather, as all the rooms open to the outdoors and not an internal hall.
Thank you for staying with us at the Grande River Inn and Suites. We appreciate your comments about the hotel. Hope you had time to enjoy the courtyard. So nice for breakfast or a glass of local wine in the evening. We hope you will stay with us again. Thank you, Karen
"Great place bad location"
Great hotel clean rooms and friendly staff. Not much to complain about except location although easy to get from the freeway the area is not the best. One good thing is access to freeway and distance to some great hiking in Palisade. Breakfast was descent and the beds are super comfy!
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments. We hope to have you as our guests again. Sincerely, Karen
"Smelly"
This room was smelly, I think it was a smoking room at one time. Beds are very uncomfortable. (OLD) Breakfast was good, except they were out of many things at 9:30am. The lobby was clean and front desk clerk was friendly.
Thank you for staying at the Best Western Grande River Inn and Suites. I apologize for any odor you found in your room. We have been a non-smoking hotel for over 15 years. We should have caught the problem. As for the breakfast, the GM is checking to see how we can make sure the breakfast bar is fully stocked at all times. Thank you for letting us know what we are doing wrong, this is the only way we can improve. We hope you will try us again. Sincerely, Karen, owner
"Great place to stay"
My family and I stopped here on our way from the Grand Canyon to home. Was a great place to stay! Clean rooms, affordable, friendly staff. Highly recommend to anyone who is traveling and needs a place to stay!
We want to thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your nice comments. We are looking forward to having you as our guests again. Remember, there are great wineries and orchards close to the hotel. We have a great courtyard to enjoy a glass of local wine or one of the fresh peaches. Hope you enjoy your summer and have many more great vacations. Thanks again for staying with us. Karen and Staff
"Friendly staff"
Friendly staff and a comfortable plus a decent breakfast bar make this a good place to stay. We spend a week every year in Grand Junction visiting family. I love the center patio. We also appreciate the location of the property.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We really appreciate the nice comments about our hotel. We are looking forward to your next visit! Thanks again, Karen Nielson 970-261-0026 [email protected]
"Good Value along I-70"
This was a nice place for my family to stay near Grand Junction, CO. The property is well maintained and the staff are all very helpful and friendly. Most rooms open to a secure and tranquil courtyard. Our room and the entire property was very clean. Nice indoor pool and hot tub. It is within walking distance of all kinds of decent restaurant options. We would stay again.
Thank you for stay with us at the Best Western Grande River Inn and Suites. We really appreciate your very nice comments about our hotel. So glad you had time to enjoy the courtyard, it is a good place to relax. Thank you again for such lovely comments, I am posting this for our staff to read. We have a great team here, they work very hard to give great guest service. Hope to see you again as our guests. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Midway between Dinosaur and Arches"
This is my third stay at this facility and it still performs. Rooms are clean and comfy and the breakfast can be eating indoors or outdoors. About 5 miles away is a "Restaurant Row" with nearly all national chains. There are also 4 or 5 chain restaurants right across the street. Stay here, you won't be sorry.
Thank you for staying at the Best Western Grande River Inn and Suites again. We appreciate your comments about the hotel. Glad you got to eat your breakfast in the courtyard. We hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]
""decent place and good value""
This hotel is a great value in a safe area. There is small green courtyard in the center of the hotel. The hotel is older but well maintained and the rooms are clean. The breakfast is included and just average. The hotel staff are friendly and helpful.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments about the hotel. We hope you had breakfast in the courtyard or maybe a glass of local wine in the evening. We hope to see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"love this hotel"
This is one of the nicest motels we have stayed at. The room was attractive, the beds comfortable, the amenities in the bathroom were far beyond most hotels. The staff was friendly and knowledgeable and helpful. The free breakfast buffet offered more items than we had seen at any other Best Western. It is a short distance from the interstate on a business loop. Most of the restaurants in the area are fast food, but there was a wonderful Italian restaurant across the street.
Thank you so much for staying at the Best Western Grande River Inn and Suites. It was our pleasure to have you as our guests. We appreciate the nice things you said about our hotel. We are looking forward to your next visit. Again, thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Comfortable and good location"
The hotel was very clean, welcoming and felt very safe. As a younger female traveler, it's always nice when I feel safe in a hotel. Rooms were quiet, very clean and the beds were comfortable. Definitely will stay again if the need arises.
Thank you for staying at our hotel, the Best Western Grande River Inn and Suites. It's is so nice to hear you felt so comfortable while staying with us. Hope you also got to enjoy the courtyard too, as it is very relaxing. We hope to see you on your next trip to our area. Have a good fall and winter. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Good value , clean and comfortable."
The tiltle sums is up. Two double beds in a clean and comfortable room with good air con and and a hot shower was what we were looking for and this hotel ticked all the boxes. Good breakfast and friendly service convinced us to continue using these hotels on our road trip through Colorado. We were not disappointed. Good access to the highway and a quick drive to Palisade for the peach festival made this the ideal spot. Very good value for a family of 3 or 4.
"Great Hotel Close To Everything"
This hotel was great, and includes an enclosed court yard. The amenities were nice and the room was excellent. The hotel is 2 blocks from a Starbucks and City Market grocery store & gas station. It is a quick 10 minute drive to Palisade, 5 minutes to I-70, or 15 minutes to downtown Grand Junction.
"Almost a 5 - good night's stay"
This is a very pleasant, updated older facility. It's in a great location, on "business" I-70 just off the main interstate. It's a few miles east of Grand Junction and perfect if you're headed south on HS 141 to Telluride, Ridgway, Delta or Ouray because the intersection is about 100 yards from the hotel. The hotel has a really lovely large interior courtyard with grass, trees, shrubs and table and chairs. And many of the rooms open onto the courtyard, so they are quiet. The bed was comfy, both soft and firmer pillow choices and good linens. Big bathroom and loads of hanging and drawer space. The breakfast room was on the small side and the breakfast choices certainly were acceptable, but nothing noteworthy. Good solid choice overall and if you're headed south (as we were) you get to miss Grand Junction!
Thank you for taking the time to comment on our hotel, The Best Western Grande River Inn and Suites. We appreciate the positive comments you wrote about the hotel. So glad you enjoyed the courtyard, it's a great place to enjoy a glass of local wine in the evening or your breakfast in the morning. Thank you again for staying with us and we hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]
"Peach adventures"
Went for Labor Day weekend. Great location for the wine and peach route in Palisade. Great room and service. Will definitely be back in the future.Pool was nice and clean. Numerous 4 to 5 star rated local restaurants some within walking distance.
Thank you for commenting on the Best Western Grande River Inn and Suites. We appreciate the good things you had to say about our hotel. Hope you had time to enjoy both the wine and peaches. A glass of local wine is nice to have in our courtyard especially on these beautiful evenings. i'm posting this for all our employees to see, they appreciate guests noticing their hard work. Thank you again, Karen NIelson 970-261-0026 [email protected]
"Clean and Comfortable"
Other than a few maintenance issues on the property it was a nice clean place to rest after long hour on the road. Pretty basic breakfast but nice hot tub and comfortable beds. Good location to access Plisade or Grand Junction plus CO National Monument, Grand Mesa, and much more.
Thank you for taking the time to give the Best Western Grande River Inn and Suites your comments. We always appreciate the good comments but it helps us if there are any issues. We will look at our maintenance program and make sure we are not missing anything. Thank you again for staying with us and we hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Clean rooms."
Stayed here on my return from a six-day backpacking/camping trip around Nevada and Utah. The room was clean, and the A/C worked perfectly; it was August. However, the WiFi was horrible. Absolutely horrible. Also, I've gotten about a half dozen emails asking me to take their survey. Cool it with the survey's people. It's annoying.
Thank you for your comments. I understand your comment about the WIFI. As guests add internet items, we have upgraded our service. We are in the process of a large upgrade again. I apologize for your inconvenience, we will have a great internet service on your next visit. Thank you for your nice comments at the Best Western Grande River Inn and Suites too. Hope to see you on your next trip. Sincerely, Karen 970-261-0026 [email protected]
"Great Value"
Great hotel with an excellent pool and hot tub. My children loved the pool and nice it had pool towels. Nice rooms. The beds were comfy. Nice free breakfast included. The hotel was clean and rooms open up to the outdoors which I liked.
"On way home"
Stopped on way home to Wyoming. We had appointment to go to orchard to buy peaches the next morning. The employee at the front desk was very nice and professional. Had issue with TV so he came right up to fix it.
So glad you got peaches this year. The crop was a really good one and the peaches are so sweet. I apologize for the problem with the TV, but am proud of our staff member for fixing it right away. I am very appreciative of our staff, they all are so good to our guests. Thank you again for staying with us and hope to see you next year for more of those good peaches. Sincerely, Karen 970-261-0026 [email protected]
"Grand River in Clifton"
Very nice room with a warm breakfast. We were on our way to a funeral and the last minute reservation was handled quickly and efficiently. I would highly recommend when you are in the Grand Junction area.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We are very sorry for the reason for your travels. It will be good to be with friends and family during this time. You are in our thoughts and prayers. Sincerely, Karen Nielson 970-261-0026 [email protected]
"almost literally off the highway"
the courtyard is a perfect place to relax after being on the road. you probably need it if you are coming from Denver due to all the construction. there's also great views of the mountains right outside the front door to the north.
Thank you for the nice comments about our hotel, the Best Western Grande River Inn and Suites. Our courtyard is a perfect place to relax with a glass of local wine or have your breakfast. The mountains are such a big part of Colorado's beauty. We have some of the prettiest sunrises and sunsets over our mountains. We hope your travels will bring you to our area again. Thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"No Glitz and Glamour Just Comfy and Cozy"
Spent a lovely few days in this hotel which is conveniently located near the Grand Mesa and other scenic spots. The staff is outstanding, especially the lovely girls at the breakfast buffet. The beds are oh so nice after a long day of seeing the lavender and the lovely mountains. If you want downright homey with a great breakfast and scenic courtyard, this is the spot for you. Easy parking and that great all day coffee are wonderful extras.
Thank you for much for the very nice review. We are so glad you enjoyed your stay at the Best Western Grande River Inn and Suites. Our area is full of things to do and see. Hope you will come back for another visit, as the wineries and orchards are fun to visit. Thank you again for staying with us, we appreciate it. Sincerely, Karen Nielson 970-261-0026 karen@bwgranderiver,com
"Great staff, average hotel"
After 10 hours of driving I was happy to be anywhere! This spot is clean and relatively quiet. Close to a few restaurants and accessible to I-70. Didn't eat the breakfast, but the lobby coffee wasn't terrible.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments, as we take them to heart. We hope you will visit us again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"MN to NV trip"
My room was dusty, had garbage underneath the bed. The carpet needs to be cleaned. The oatmeal and gravy wasn't heated. It should have been all correct for $150 for a weeknight. The bed was comfortable, it was quiet and the staff were friendly.
We have read your comment and are checking with the staff. We take great pride in our hotel and staff. Thank you for your time. We hope you enjoy the rest of your summer. Thank you, Karen Nielson 970-261-0026 [email protected]
"Charming motel"
This Best Western has been thoroughly updated and brightened. New air conditioners, room updates, remodeled lobby, the works. Even has elevators! They've added a terrific courtyard (see photos), where many people ate breakfast outside. Breakfast was good (eggs, meats, waffles, etc.). Service was great, as the staff was friendly and eager to help. Staff is obviously proud of this place. Great place to stay if you're going to any of the numerous festivals held in Palisade, Colorado.
"Nice Property"
Happy with all aspects of my one night stay. Friendly and efficient check-in and out. Clean comfortable room. Urban location with plenty of restaurants to choose from and convenient Interstate access.
Thank you for staying with us at the Best Western Grande River and Suites. We appreciate your nice comments about our hotel. Hope you had a chance to have breakfast in the courtyard. Hope to see you on your next visit to our area. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Friendly with Thoughtful Touches"
I stayed here because it was the closest hotel to where I needed to be. I was pleasantly surprised by the updates, including USB charging ports in the room, all the various toiletries, coffee, tea and cucumber water available all day in the lobby. As a vegan, I was able to find food for breakfast in the buffet (oatmeal and fresh fruit). Outdoor courtyard was a pleasant option to avoid the TV blasting in the breakfast room. The only negative was a loud humming noise that woke me around midnight and lasted most of the night. At first, I thought someone was revving their motorcycle in the next room, then I thought it might be a train going by, but it lasted too long. I was fortunate to be able to use my earplugs and shut the bathroom door to eventually fall back asleep.
Thank you for the very nice comments about our hotel, the Best Western Grande River Inn and Suites. We appreciate you taking the time to complete the questionnaire. We are thankful you had the opportunity to have some breakfast. We try to make a variety available for everyone. Thank you for staying with us and we hope to see you again on your next time in our area. Sincerely, Front Desk Staff (970)434-3400
"An excellent hotel in Western Colorado "
My wife and I decided to stay here on our way to Las Vegas and this hotel was excellent. All of the staff members were friendly and helpful. We paid a fair price here. Our room was big and spacious and clean. The bed was comfortable and the sheets were fresh and clean. The hotel is easily accessible from I-70 at Exit 37 via I-70 Business and US Route 6. And there are plenty of stores and restaurants nearby for added convenience. We will definitely stay here again
Thank you for the very nice comments about our hotel, the Best Western Grande River Inn and Suites.. We appreciate you taking the time to complete the questionnaire. We hope you had time to have your breakfast outside in the courtyard. Thank you for staying with us and we hope to see you again on your next time in our area. Sincerely, Karen 970-261-0026 [email protected]
"One of my favorites!"
I highly recommend the Best Western Grande River Inn & Suites for your stay in Grand Junction! I travel to this area of Colorado quite frequently and consistently enjoy my stay at this property. The rooms are quiet and comfortable, the staff truly focused on guest comfort, the amenities in good repair and available, and the breakfast that's provided really great. I'll definitely return again and again!
Thank you for staying with us at the Best Western Grande River Inn and Suites. Your nice comments are very much appreciated. Hope you had time to have your breakfast in the courtyard. This time of year is great to have coffee in the morning or wine at night. I am posting this comment sheet for the staff to see, as they have done a great job. Hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Horrible customer service"
I had planned a trip to ride in Fruita and Palisade, but suffered a broken right leg two weeks before the trip. I called to see if I could receive a refund or credit and spoke to a man named Zachary. He said unless I could find someone else to use the room, I would just lose my money due to the cancellation policy. He mentioned I received a discounted rate through Hotels.com and there's nothing he could do and was unwilling to even allow me to speak with someone else due to the policy. I found someone to use the room and when she arrived, Zachary was VERY condescending and told her he would have to turn her away if she couldn't produce my photo ID and credit card used to purchase the room. In a full cast on my leg, I hobbled all over my house to try to find my wallet. The "potential" guest ended up finding my wallet in the car she drove and was finally allowed room access. Zachary was once again VERY condescending and she did receive her room key, but left in tears. The guest service employee at the front desk of a chain hotel made a paying guest cry. I work for a 10,000 employee company and have recommended we pull any arrangements with Best Western due to this one experience. You need to hire better help.
Thank you for filling out a comment on our hotel. Fist of all, I'm so sorry you have a broken leg, this is a poor time right in the summer to be laid up. As for the problem with your reservation, when a person makes a reservation through a third party web site the rules for what the hotel can do for a guest change. The third party have control of the money and the refunds. Most people go to the third party sites to get discounts, which works until there is a problem. Best Western has a guarantee to give the same low rates, but we have control on giving our guest help when they need it. Again, I hope you are back on your feet and enjoying mountain biking. Have a good summer. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice place to stay "
Nice staff, clean/large rooms, comfy bed and linens, indoor pool and jacuzzi, the gym is small and the belt on the treadmill slips (be careful if you use it), breakfast (eggs, sausage, pastries, muffins, cereal, juices, coffee), dining area is clean, vending machines on property, room w/frig & microwave, quiet but if you have a heavy walker upstairs-it's loud, elevator available, nearby stores, gas & places to eat.
Thank you for staying at our hotel, the Best Western Grande River Inn and Suites. We appreciate the very nice comments about our hotel. We are always improving our hotel and listen to what our guests want. Thank you for your input. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Business Traveler"
I have been a Marriott Courtyard person for many years, I have switched to BW and could not be happier. The competitive cost and the quality are best in class. What a great Hotel. Great Staff and Great Amenities. A+
Welcome to the Best Western World!!! Thank you for stay at the Best Western Grande River Inn and Suites. Best Western is working hard to be a great business traveler's hotel. Hope you had time for breakfast in the courtyard, at least a cup of coffee. We are looking forward to seeing you on your next travel through Grand Junction. Sincerely, Karen Nielson 970-261-0026 [email protected]
"bring your febreze"
Nice hotel but a little musty. Bring your febreze or Lysol so that you can spirits it around and enjoy the beautiful courtyard. Our room did not have a closet but did have a wardrobe and that was ok. The Blow dryer and iron made life easier and the shower was great!. The night desk clerk was super great when our Grandkids wanted to come and swim. (nice pool and spa by the way) and got them some noodle floaties from the back, I thought that was really great.
Thank you for taking the time to comment on our hotel, the Best Western Grande River Inn and Suites. We are always glad when the grandchildren can enjoy the pool, and play with all the floaties. The courtyard is also very enjoyable for breakfast too, with the the birds and fresh air, it is very relaxing. Again thank you for staying with us, hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]
"good"
breakfast left a bit to be desired but all in all it was ok . Sheets a bit small for mattress so did not want to stay in place. I expected a little bit better for the price. There is a beautiful courtyard between the rooms, however if people are there late in the evening you can hear them talking if A/C is not running. Pool looked beautiful however I did not use it. Towels and washcloths are thick and comfy with a nice big shower.
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments on our hotel. The courtyard is a beautiful place and we will alert the staff to watch the guests to keep it more peaceful at night. We hope next time you will have time to use the pool and maybe have breakfast in the courtyard. Thank you again for staying with us. Sincerely, Karen Nielson 970261-0026 [email protected]
"A nice place to stay"
We stayed here two days while visiting the area and it was a great "base camp" for our exploring. Our room was a little larger than others we have occupied on this trip, the bed comfortable, and the TV was larger and "high def" (great for watching the hockey playoffs). Breakfast was good, with the option of eating in the breakfast area or the court yard. It is pet friendly, and while the doggie area was small it was always clean (thanks to responsible pet owners as well as the staff). They provided a treat bag for our dog when we checked in. Even being located on a busy street the property was quiet. My wife really enjoyed our stay here. The only disappointment was finding only a few electrical outlets for our devices. For food options KFC and the Shell station convenience store are next door, and Popeye's, and Taco Bell are across the busy street.
Thank you, John M, for taking the time to provide your review of our hotel property. We are glad you enjoyed your stay and would love to have you stay with us again in the future! Have a wonderful day! -Front Desk
"Clean and ok room, breakfast was marginal"
The motel room was nice and clean but nothing special. The night was quiet and we got a good rest. The only real complaint was that the breakfast offerings were a bit un-appetizing. The scrambled eggs were floating in water on the steam table for some reason so we didn't even try them.
Thank you for picking our Best Western Grande River Inn and Suites to stay at. We take all comments seriously, and will check on the problem with the eggs, as we want you to have the best breakfast and enjoy the other amenities of our hotel. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Outstanding hotel"
This hotel is conveniently located within walking distance to restaurants, pharmacy and park. Our stay was very satisfactory and the full hot breakfast was a perfect way to start the day. Hot fresh coffee is onsite 24 hours a day. The pool is clean and very large. We would stay here again.
Thank you for staying at our hotel, the Best Western Grande River Inn and Suites. We appreciate your nice comments about our hotel. We are looking forward to having you stay with again. Hope to see you soon. Sincerely, Karen 970-261-0026 [email protected]
"Nice hotel but not great location if you are visiting the monument"
The hotel was clean, relatively modern, and had a lovely breakfast. Great coffee and we appreciated the infused water and Chex Mix that was always available in the afternoons and evenings. The cable TV was hit or miss. Most channels did not come in clearly and had lots of digital static. This lead to us watching Cornhole Championships on ESPN2 one night because it was the only channel that came in clearly. Didn't know they had a championship for that, but it was oddly interesting! We didn't get housekeeping one night, which was unfortunate. By the time we got back to the hotel it was too late to get it and we had to get clean towels and more shampoo/conditioner from the front desk. The girl working the desk was nice, but never apologized for the error, which was disappointing. And no, we did not have our Do Not Disturb sign out, nor did we select the No Housekeeping option for 250 extra Best Western points. The hotel was a good value, but there are nicer areas of town.
Thank you, leahb908, for sharing your feedback with us, your business means a lot to us. I would like to apologize for exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If we can provide you with any assistance, please don't hesitate to contact us directly. Thank you, Front Desk Staff (970)434-3400
"rooms are very modern / current"
enjoyed the room as it appears it was recently redone and is more modern the appearance of the hotel itself, not saying the exterior is bad just that the rooms are newer. The pool and spa were in excellent condition, current and very clean. Not impressed with the breakfast or the in-room coffee
"Nicest place & fairest value on the Western Slope"
For once, I don't even have any suggestions on improving this place. Always very comfortable, pleasing stay. Best Western has really stepped up their "game" in the last couple years & this place is a prime example!
Thank you so much for the nice complement on our hotel. Yes, Best Western is moving forward with great properties. We hope to see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Clean, quiet, pet friendly and comfortable . I will only stay here when I visit Grand Jct"
I will only stay here when I visit family in a Grand Jct., Colorado. Easily accessible, beautiful rooms and great breakfast. Bring your bathing suit, indoor pool is wonderful. Friendly staff and very clean.
Thank you for the very nice comments, we really appreciate them. Glad you have time to use our amenities. We are looking forward to seeing you again. Have a good winter and drive careful. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great staff, bad area, paid more than the Marriot for lower quality of everything."
I stayed at the Marriott one week prior at the other end of town. It had great security in the hotel and parking area. No walk outside to get to the pool and spa. Modern and spacious rooms, bigger pillows, better towels and great staff. My review was 5 star and I paid $28 a night less for the exact same room request. Though the staff at BW was awesome in every way. The area is very rough, the hotel style is very 80s, and it is a cold walk too and from the pool and spa area. I would not reccomend this place to anyone traveling on a motorcycle or open atv trailer. If it can't be taken in the room don't leave it in the car. I whitnessed several events in the parking area that kept me up all night worried about my Harley.
Thank you for your comments. Yes, we do have a great staff. I am very proud of them. I am sorry you encountered some 12 year old boys in our parking lot. The sheriff has now handled the situation and the boys have been turned over the their parents. Our neighborhood has a lot of new businesses and a Gold's Gym. There are several new fast foods restaurants and also some nice sit down restaurants. The hotel was built with a very pretty courtyard, where in the summer our guests can eat breakfast or in the evening have a glass of our local wine. There is a pool restroom where you can change out of your swimwear, the pool is large and heated along with a nice hot tub. Again, thank you for staying with us and we hope you have safe travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Overnight stay"
On a very recent cross country trip we took we stayed in several Best Western hotels . I believe this was the nicest location. We had excellent treatment and had a very comfortable stay. What I love about Best Western is the fact that you will always have a comfortable bed !!
Thank you so much for the nice comments. We are so glad you got a good night's rest. We hope we see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great place to stay"
Great staff and hotel. Traveling with dogs and had great pet walk area. Quiet and clean. Will definitely plan to stay here again. Safe parking and very impressed with breakfast. Excellent assortment and quality
Thank you for stay with us, pets and all. We are pleased that you enjoyed your stay with us. It's nice to start the day with a good breakfast, glad you enjoyed ours. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Easy to get to?"
This property is fairly easy to get to but you need to be prepared to keep your eyes open. There is a bit of a twist at the entrance. Otherwise this was a great and quiet evening in a clean and well managed property. The staff was friendly and attentive and our stay was uneventful... that's a plus after about three weeks of travel. There was a restaurant across the Loop road but they got our order wrong and had not included any silverware (plastic or otherwise). That's a separate review however. I would liked to have tried the pool but did not get around to it. Overall this was a pleasant stay and breakfast got us out and back on the road easily.
Thank you for taking the time to write a comment for the hotel. So glad you enjoyed your stay with us. We are so sorry the restaurant didn't get the order right, when you are tired that hard. We hope you will stay with us again, and have safe travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great value for the price."
I choose this hotel for a couple of reasons. Price, ability to gain points and past experiences with the Best Western brand. This hotel offers the same quality of stay as the fancier, more expensive hotels. The beds are comfy, which means I fall asleep earlier and get better rest. I also love the key entry system, easy with loaded arms! The staff was great and the property in excellent condition.
Thank you for choosing our hotel and being loyal to our Best Western Brand. We hope to see you again in the future. Thanks again so staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Best Western Grande River Inn & Suites, Clifton review"
This hotel was a good place to stay. It is right off the highway so a bit more expensive but the staff is pleasant, amenities are good, and the room was clean and comfortable. The full hot breakfast makes it easy and quick to be up and on the way quickly in the morning and if staying in town they have a quiet courtyard and pool to help you relax and unwind after business meetings or visiting family and/or friends.
Thank you for staying with us. We are glad you had time to enjoy the amenities. The courtyard is a great place to have breakfast or a glass of wine in the evening. We hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great hotel in wine country!"
This was a nice hotel with friendly staff. Very helpful! Nice pool. Great hot breakfast! Room was very clean and comfortable. Room faced a nice courtyard area with tables and chairs. Very relaxing. Great place to stay if wine tasting!
Thank you for staying with us. We hope you enjoyed the courtyard. Great place to have a glass of wine or breakfast in the morning. We hope to see you on your next trip to Grand Junction. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Surprisingly Pleased"
There was an attention to detail that surpassed my expectations. The hotel was quite clean and just overall quite nice. It was comparatively priced favorably. I will definitely consider staying there when I am in the Grand Junction area.
Thank you for the very nice comments. We are so glad we will have the chance to have you as our guest again. Have safe travels and enjoy the fall and winter. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Cute little hotel"
Being remodeled but still clean and nice. Staff was very professional; but friendly. Breakfast was plentiful with lots of options to choose from. Front lobby was decorated nicely. Nearby restaurants were easily gotten too
Thank you for the nice comments. We appreciate you taking time to tell us about what you liked about our hotel. It helps us give guests what they need and want. Thanks again for staying with us, we hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice inner court"
good service very helpful. nice quiet inner court. Plenty of room and tables to eat breakfast. would stay here again. staff was very friendly and was willing to help with any problem. try the chen chen restaurant within walking distance. best Orential food I ever tasted
Thank you for your very nice comments. It was our pleasure to have you as our guests. We hope to see you again, we will always appreciate guests like you. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice area"
Great hotel in a nice area, plenty of restaurants in walking distance and far less crowded area then Grand Junction. The woman who checked us in could have been a little friendlier but she was efficient and quick. Room was clean and comfortable.
Thank you for staying with us. We value your comments and appreciate your input. It is nice to know what we did right and what we can improve on. We hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Stay at Best Western"
Very friendly and helpful about local eating establishments. One of our nicest facilities on the trip. Great bed with lots of pillows. Location was convenient and easy to find. Breakfast was very nice and well laid out.
"Extended stay was perfect"
We were in town for 3 nights as we attended the Tour of the Moon. This hotel was the most reasonably priced in area. Liked having our door open to parking lot as these type of hotels are few and far between. Good quality room and average breakfast.
"Friendly and Helpful"
Clean room and friendly staff. I enjoyed the breakfast both days. The location was perfect for our group and I wouldn't have any probelms recommending this hotel to others. Friendly staff is what stuck out the most to me.
Thank you for your comment about the staff, I post it so they can see it. We appreciate your other comments too Thank you for staying with us and we hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]
"A hidden gem"
To be honest this hotel does not look very special from the outside but looks are deseving. Not being a fan of outside entry I was skeptical but the way this hotel is cituated it is very nice and secure. We loved every minute of our stay. We just wish we could have stayed longer. The staff was exceptional.
Thank you for your very nice comments, hope you had time to enjoy the courtyard. Great for breakfast or a glass of wine in the evening. Hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Would Stay Again"
Checked in late. Staff was very nice. Breakfast was good. The staff did not really monitor the hot tub/pool. There were quite a few ladies with alcohol out of control in the hot tub. The courtyard was very nice and relaxing to have the room open onto instead of a parking lot or hallway.
Thank you for your nice comments. I will being the watching the pool area to the attention of our manager. Thank you for bring it to my attention, that helps us as we always don't see some of these things. Again we appreciate your comments and hope you will stay with us again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"WiFi, don't count on it."
The room was clean, comfortable and quiet. The staff was polite and gave us a good dinner recommendation at a restaurant nearby. On the down side the breakfast, sausage and eggs, was barely warm, the gravy was actually cold. The WiFi in our room was spotty. We had to constantly reconnect for only a few minutes of use.
Thank you for the comments about our Hotel, we will check into the breakfast and internet as they are both every important to our guests. Our goal is to give the best service we can and we will keep striving to do this. Sincerely, Karen Nielson 970-261-0026 [email protected]
"staying at Western Grande River Inn & Suites"
This place had a great walk in shower I didn't have to step into the tub to take a shower The shower head was soft and gentle like walking in the rain This was a great place to stay when away from home
Thank you for your nice comment about our showers. So glad you enjoyed it. We hope to see you on your next visit to our area. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Weekend stay"
Overall hotel is nice. Seems a lot of work has been done to the interior and exterior. Area in the middle is nice to sit and enjoy a snack. However, beds are extremely uncomfortable and hot breakfast needs attention. Bacon and sausage are low quality. Coffee is unsatisfactory.
Thank you for your comments about our hotel. We appreciate you taking the time to give us your input. All comments are taken seriously and we will do our best to address any issues a guest has. We appreciate you staying with us and hope to have you as our guest in the future. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great place and reasonable rate"
The room was nice and clean, the staff very genuine friendly and accommodating. Loved the courtyard that gives guest the opportunity to relax outside at the end of the day or enjoy breakfast.Conveniently located between Palisade and Grand Junction close to I70
Thank you for the very nice comments. So glad you had time to spend in the courtyard. It is my favorite place too. Love the fresh air and the birds singing. We hope to see you again, have a great rest of the summer. Sincerely, Karen Nielson 970-261-0026 [email protected]
"An INCREDIBLE stay with GREAT VALUE"
My wife and I stayed at the Best Western Grande River Inn & Suites for the weekend of the Palisade Peach Festival. I was most impressed with the friendliness, cleanliness, and comfort of the hotel. Our king-size bed was the most comfortable that I've stayed in for years with plenty of pillows. The room, courtyard, pool, ... everything ... was clean and immaculate! Breakfast was nice and was constantly kept up with food and beverages. Sherise manned the breakfast buffet and did a diligent job at keeping hot food stocked and meeting the guests needs for breakfast. The folks a the front desk (Elissa, Sandy Zachary, and Tammy) were so helpful in answering our questions and ensuring our stay was a good one. All in all, our stay at the BW Grande River was a fantastic experience at a great price. We plan on making this our stay for anytime we are in the Grand Junction area and for the next time we come out for the Peach Festival or Wine Festival. Thank you to the team!
Dear TBro85, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate the comments on our staff, and our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 970 261-0026. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Karen Nielson Owner Best Western Grande River Inn & Suites
"Way above average place to stay"
This place is very clean and modern. Large rooms, great internet. They have an awesome court yard where you can set an enjoy a nice day or evening, the pool and hot tub are like brand new. The breakfast which is free, is so much better then any hotel chain breakfast. fresh with item you just don't see on a free breakfast. Best part is the staff. Very helpful from check in to checkout. Even the person working breakfast was smiling and making sure everyone was happy and items were fresh and hot. Can not recommend this place enough!
"Room on courtyard."
We stayed here August 1. We were treated exceptionally well when we checked in. As our BW Reward status had gone up we were given a room upgrade which was nice. The room was comfortable and clean. We will stay here again in the future.
Thank you for your very positive comments. We are glad you enjoyed your upgrade. We love to give them when available. We are looking forward to having you as our guest again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Poor cleanliness"
The room was very dusty and debris on top of the wardrobe. I was expecting a cleaner room based on paying a higher dollar for the room. I would have thought that Best Western would be better than this. We stayed at much lower cost hotel later that was a cleaner hotel and better organized room.
We take all comments very seriously and will have a report sent to housekeeping. We believe in very clean and dust free rooms. Thank you for taking the time to fill out the comment card and we hope you enjoy the rest of your trip. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Over night stay"
Very helpful staff. Best Western a bit hard to find and directions posted helped. Two story and inside court. I was given an outside room that was easy for me to use. Ice was in room in the center of the motel and staff had to tell me where to find it. Which they did.
Thank you for the very nice comments. Hope you had time to have breakfast in the courtyard. It is so nice to have the fresh air with a cup of coffee. Thank you for staying with us, we hope to see you again on your next trip this way. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Outstanding value for the dollar"
I booked a room for an overnight stay at this hotel because of my positive experiences at other Best Western locations. I was not disappointed in my choice, as the hotel was very clean, the southwestern decor very up to date and the staff was extremely helpful and outgoing The breakfast was very good, with solid choices for any appetite. Overall I would provide a big thumbs up and recommend this location to everyone
Thank you for your nice comments about our Best Western and other Best Westerns too. We appreciate you picking our brand. Hope we see you again in your travels. How a great rest of the summer. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Meh, was okay"
It was alright, off the freeway we were on the way to Moab and decided to stay here thought we would get a good deal, price was higher than was expected but we didn't feel like going anywhere else so we stayed, breakfast ends at 9.00AM so you better be a early riser or you will miss it! We ended up at Dennys down the street, one of the reason we stay at BW is breakfast, at least that off sets some of the cost of the room, and the toliet seat did not fit, lol it was smaller than the toilet! Rest of room was okay, was on the second floor in the corner no kids jumping around over head and yes they had a elevator. checking in was easy and quick.
We hope you enjoyed your trip to Moab, great place for summer fun. Thank you for your comments. We take all comments very seriously, and will check on any concerns you may have had. Also thank you for the nice comments about our hotel. Thank you for staying with us, hope you enjoy the rest of your trip. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Senior Games Colorado Springs"
On my way to Colorado Springs and this was a great halfway stop. Had my grandson with us and he was into the pool as soon as we returned from dinner. The hotel is located on the east side of Grand Junction with easy access off the I-70. There is a varied selection of places to eat just across the street. Since my daughter has moved the Colorado Springs I will be making this my halfway place to stay coming and going.
Thank you for your nice comments. It is so good for the kids to be able to swim after a day in the car, helps grandparents too!! Hope to see you on your next trip across Colorado. Thank you again for staying with us, Karen Nielson 970-261-0026 granderiver@ earthlink.net
"Great Location; I need of updating"
Be aware there is no AC at this hotel, and the buildings are very old. There has been some updates, but the internal plumbing and pipes are exceptionally loud, not what you'd expect from a Best Western. The hallways were dark and dingy and there were no luggage carriers available, so if you stay on the second floor (not sure there was an elevator either) be aware as well. The grounds are lovely, and unfortunately our building, with our room on the ground floor had heavy old metal door in our room leading to the patio that was marked, "permanently locked" so we could not use or enjoy the patio off the room as some of the other rooms in other buildings are able to. The internet was spotty at best, and not useable. However, the grounds and location were wonderful. The staff was friendly and the breakfast was good.
"The Oldun in Grand Junction, Colorado"
An excellent Hotel, the rooms are arranged around a open space and providing the weather is suitable, it is pleasent to relax in this area. This Hotel is an extremely good example of the Best Western franchise, which appears to be successfully improving the overall experience of staying at their Hotels. Grand Junction is a good place to stay, en route from Denver to Las Vegas etc. Black Canyon National Park at the Gunnisons is well worth a visit
Thank you for the very nice comments. We are so glad you enjoyed the courtyard. There is nothing better than fresh air and the birds signing. We hope to see you again. Guests like you are why we stay and enjoy this business so much. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great place to stay"
We have stayed at this motel several times and have always had a good experience. The staff has always been friendly and helpful. The rooms are comfortable and clean. Will stay again next time we are in the area. Would definitely recommend as a good place to stay.
I enjoyed reading the nice comments about our hotel, thank you very much. We appreciate you staying with us when ever you are in town. We hope to see you soon. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice quiet place"
Stayed here only one night but everything was great. The room was very spacious and quiet. The shower was fantastic. It had great pressure and the water was instant hot. There was a mini fridge and a microwave. The pool and hot tub area looked like it was just remodeled. The courtyard was a nice place to enjoy the complimentary breakfast which had many warm and cold options. Would stay here again.
I am so glad you had time to enjoy the courtyard. It is so nice to have fresh air and birds singing. We hope to see you again when you travel our way. Have a great rest of the summer. Sincerely, Karen Nielson 970-261-0026 [email protected]
"No frills Quiet Good Location"
A good, solid, safe, hotel. Close to the interstate, restaurants, gas stations. Hotel staff is very friendly and helpful. The breakfast is cooked by order which is nice, also many buffet style items. Access to the motel is easy and right off the interstate.
Thank you for staying at our hotel. It is nice to hear that you enjoyed your stay. We hope to see you next time you are in the area. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice facility, good staff"
Staff was very helpful. Facility was clean, comfortable, and nice. We've stayed here a couple times, and would again. Indoor pool and jacuzzi, good breakfast (though the serving layout made it a bit congested), room clean and comfortable. There are ground floor rooms with direct access to the parking lot, second floor rooms that open onto a balcony that can only be accessed with a key, and both floors have rooms that open into a nice courtyard with native trees, tables and benches and such - a nice, quiet area to relax or enjoy your breakfast. Lots to see and do nearby.
"Clean"
Rooms are clean and staff was very friendly. The courtyard is very inviting and the location was convenient to everything. The lemon water in the reception area was very refreshing on a hot day. The staff was good at keeping the lemon water full. Enjoyed our stay.
Thank you for the nice comments, we really appreciate them. I love the lemon water too. We hope to see you next time you are in our town. Sincere;y, Karen Nielson 970-261-0026 [email protected]
"Great place, convenient location"
Nice Clean property, the staff was very friendly and helpful ! Convenient location, easy to get around from here, a few good food places from nearby. Pool was ok too. Pet friendly property, which is fine, just don't enjoy haven animals around food area!!
Thank you for the nice comments. We are glad you enjoyed your stay. The pets should not be around the food area, I will being that to the attention of the staff. Thank you for bring it to my attention. Again, thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 granderiver@earthlinknet
"Dog friendly, loud"
The room was ok, carpet was very dirty. Beds were ok, bedding was ok, not the best. Carpet was filthy. It is a very loud location and the trucks on the road, even with ear plugs were still loud. There is an area for the dogs to use which is nice. We stay in a lot of best westerns because they are more dog friendly, but this one I wouldn't ever stay in again.
I'm sorry we did not meet your expectations. All carpets are on a cleaning schedule, I will look into why you felt they were not in a clean condition. Also, the hotel is known for being very quite, as we are 3/4 of a mile from the I-70. I will also check into this comment. Again, I am sorry you did not enjoy your stay with us. We hope you have a great rest of the summer. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Two and a half stars on this property are way too low!"
The location was easy to access (if you think about it), with restaurants close by. The property is one of the best Best Westerns I have stayed in and I've been in lots (a Diamond member for years) all across the country. I would put this in the top three I've visited. Food was excellent, courtyard was nice for early morning coffee, rooms were spacious and comfortable, and most important, the staff was professional and outstanding. The manager on duty has been at the location (when it was independent) for 21 years. Employees don't stay that long unless management is doing something right, and they are. I look forward to being in the Grand Junction/Clifton area again.
I can not thank you enough for the very nice review you gave our hotel. It is very much appreciated. Guests like yourself are such a pleasure to have stay at the hotel. Again thank you for staying with us and the nice review. Sincerely. Karen 970-261-0026 [email protected]
"What an incredibly pleasant surprise!"
I chose the Grande River Best Western because it was so reasonably priced, but then was incredibly pleasantly surprised by the friendly staff, the nice decor, and the extremely clean room! Such a great value!
We are so glad you chose our hotel! Thank you for the very nice comments, they are appreciated. We hope we will have you as our guests again. Sincerely, Karen 970-261-0026 [email protected]
"Glad I stopped"
This motel is an oasis after coming down out of the Rocky Mountains. I was trying to make it to Grand Junction but because I was tired of driving I stopped here. That was one of the best decisions I made on my trip.
Thank you for staying with us. Your comments are great, we appreciate them. We would love to have you as our guests again. Sincerely, Karen 970-261-0026 [email protected]
"bowling"
Very nice hotel. very quite. Call ahead for rev. no problem getting room. Food was good. service was very good. nice town to visit also. we were on our way home from Vegas . where it was 116 . a little bit cooler here. Had a great trip. and we love BW hotels
So nice to come to Grand Junction where it's in the low 90s. We are so lucky for our weather, both summer and winter. Thank you for the nice comments about our hotel. Hope we have the pleasure of having you stay with us again. Sincerely, Karen 970-261-0026 [email protected]
"Good stopping point on I-70"
Nice, well kept facility in a really easy to access location. Room was nice and the internet worked great. I especially liked our room in the courtyard area. Facility has elevator and stairs also conveniently located. Breakfast was good for this type of accommodation.
Thank you for your nice comments. We are glad you enjoyed the courtyard, hope you had breakfast out there. Thank you for staying with us and we hope to see you again. Sincerely, Karen 970-261-0026 [email protected]
"Great Stay"
The staff were more than friendly and helpful. The rooms were decorated nice. The tub which was cast iron not plastic had nice tile work. The vanity was large and had bright lights. Breakfast was better that average with salsa & cheese for the eggs. Courtyard was nicely landscaped with table and chairs. We will stay there again with no hesitation when we are in that area again.
Thank you for the great comments about our hotel. It's nice to hear about the items you enjoyed. The staff and I want to thank you again for taking the time to tell us about your stay. We are looking forward to seeing you again. Sincerely, Karen 970-261-0026 [email protected]
"Great place to stay"
Best Western is always my first choice to stay when out of town. They are always clean. The breakfast is always good. Friendly staff that care about their customers. They always try to accommodate you as to your room needs are concerns. Not much else to say. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Thank you for the very nice comments. We have a staff who works hard and gives great guest service. We hope you enjoyed our amenities, pool or courtyard. Thanks again for staying with with, Karen Nielson 970-261-0026 [email protected]
"Vacation"
My stay at the less western started with air conditioner not working. And who doesn't have the room cooled off in 90+ summertime. Finally talked the clerk into moving us, ask for new room key, sorry, you can't have keys to both rooms at once. I get ready to move, have to turn in original key to get new room key. Surprise, air conditioner is turned off. 3 hrs to cool room off. Never again.
I appreciate you working us our hotel to remove these comments as they are not for our hotel. The staff works hard to give great guest service so this really surprised us. Again thank you for your help. If you have any questions, please call me on my personal cell. We hope to have you as our guest again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great stay!"
This property was very nice, and we enjoyed our stay there for sure. Room was very clean, and the property has a cool layout with some pretty landscaping. Front desk staff (Debbie I think her name was) was extremely kind and pleasant to work with.
"Very Nice Place to stay!"
We really enjoyed our stay at Best Western. The hotel lobby was clean and updated. Snacks and cucumber water offered all day with coffee. Courtyard area was very well kept, as were the grounds around the perimeter. Beds were very comfortable. Showers were very updated with nice tile, floor to ceiling.
I enjoyed reading your comments. We are so pleased you had a good stay with us. Also we are glad you had time to use the courtyard. This time of year the birds are singing and the flowers are in bloom. Again, thank you for staying with us, hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]
"Terrific"
Nice clean rooms with friendly and helpful staff. Great location to get around town for a bite, just off the interstate. 2 floors, nice breakfast, indoor swimming pool and hot tub. Don't go to the KFC in the adjacent lot. Four of the couples in there that were ordering walked there from the hotel just like us, two rodered to stay and two of us ordered to go. We were all talking about walking over from the hotel and the girl failed to send us with plates, silverware, or napkins. But back to the BW - this was a good place just shy of the Utah border if your going to any of the National Parks.
Thank you so much for the very nice review. Glad you had the time to enjoy some of the hotel amenities. We hope we see you again soon, and again thank you for staying with us. Sincerely, Karen 970-261-0026 [email protected]
"Very nice and friendly hotel - lots of repeat visits from us"
This is one of the few places to stay at the east end of the Grand Valley. You are close to I-70 if you are travelling. You are close to Palisade for all the wineries and fruit but still in close vicinity to downtown Grand Junction. There is a lot of local fast food as well as several good Mexican restaurants in walking distance. And the Palisade/Grand Junction area had plenty of good places to eat. The rooms are nice and everything is very clean. Breakfast if bountiful! We have relative who also stay here and they really come for the breakfast! There is a nice pool area. I don't have anything bad to say about this place. Our family has been staying here for years - it just gets better. I will warn you that when summer festival season starts (especially Peach and Wine fests, it books up). So you might need to plan ahead for summer visits. The nice people on the phone will help you figure something out, if they can.
Thank you for the great review. You have hit all the things we value for our guests at the hotel. One more we have a lovely courtyard to have breakfast in, and a glass of wine in the evening. Thank you again for the very nice comments. Hope to see you again soon and thank you for being our long time guests. Sincerely, Karen 970-261-0026 [email protected]
"Best hotel in the Best Western Chain"
Excellent quality hotel at an economical price. Clean, airy, good lighting in room ( I like to read) , good pool & hot tub. Better than average breakfast. Close to a variety of restaurants. Nice little town to explore. Good staff. Could have softer pillows.
Thank you for your comments about our hotel. We are so glad you enjoyed your stay. Hope it was warm enough to have breakfast on the patio. Hope we see you again soon. Sincerely, Karen 970-261-0026 [email protected]
"Grande experience!"
Clean, quiet room. Better than average breakfast buffet. Delicious selections, displayed in an appealing manner. The beds were super comfortable and GREAT sheets and bedding. I appreciated the additional, colorful throw! We keep our room cool at night and enjoy the additional weight of more bed covers. Our room for four nights/days was impeccably clean and neat. Congratulations to the cleaning staff for a job well done!
Thank you for the very nice comments. It is always so nice for the staff to know they did a great job. We are so pleased you enjoyed your stay. We hope to see you again. Have safe travels and enjoy your summer. Sincerely, Karen 970-261-0026 [email protected]
"Great stop over!"
We really appreciated the quick check in as we were exhausted from driving. The staff was very friendly, the parking was convenient. There was an Excellent restaurant across street too, which we were able to walk to.
So glad you had a fast check in. You are so right, when you are so tired, you just want to relax in your room. Thank you for the nice comments about the staff, they are a great bunch of people who enjoy their jobs. Hope you enjoyed the breakfast too, good way to start a day after a good sleep. Sincerely, Karen 970-261-0026 [email protected]
"Ok value for the money"
Check in was great, cleanliness of room was great. Although they have tried to upgrade the interior, the motel look and feel is inferior for what you pay. The pool and hot tub were great. I also liked how they served bacon and sausage at breakfast. I'm used to going to hotel breakfast and only having one choice of meat. The only real problem we had was when we asked Jody at the front desk if we could have a late check out. She acted like my question was about to end her world. I wish she had just acted a little more professional and not make me feel like was putting her out for asking. And after all her freaking out about it she granted our request anyway. So instead she could of just said yes, no problem instead of making it like we were ruining her day for asking. Later that day when we went to check out I tried using my best western travel reward cards from previous stays and I could only access one number rather than both card numbers. Jody acted like she had no clue what was going on. I think she just wanted me to use just one and be out of her hair. So instead of her offering to help me, I had to ask her if I could call them and try to get the number for her to apply. I eventually got the number and she applied it. One last inconvenience, there wasn't one time I approached the front desk that I didn't have to either ring the bell or wait a long time for someone to be available. I'm sure they were working on other things but I've never had that experience at a best western hotel in the past.
Thank you for your comments. So glad you enjoyed your stay at our hotel. We hope to see you again. Sincerely, Karen 970-261-0026
"Great stay. Great value."
We really enjoyed our stay at this Best Western. Zachary at the front desk was very helpful to us and gave a great sightseeing suggestion for our way out of town toward Moab. Our room was very clean and comfy. I would definitely stay here again if in the area.
We have some great people working here at the hotel. They love their jobs and it shows. We are so glad you enjoyed your stay with us. We hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]
"Very nice hotel"
I was very happy with my stay at the Best Western Grande River Inn & Suites. The staff was very helpful in the check in and check out process. Breakfast was very good and hot. Room was nice with extremely comfortable bed.
Your comments sure made the day for all of us here at the Grande River Inn and Suites. We are so glad you enjoyed your stay with us. It is nice to know that we gave you good service and you started your day with a good hot breakfast. We hope to see you again. Would love to see you have your breakfast in our beautiful courtyard on your next stay. Thanks again for staying with us. Karen 970-261-0026 [email protected]
"Wonderfull little courtyard"
Was a nice Best Western and there are many places to eat within walking distance. The room we were in was very quiet and opened into a court yard. There is no smoking in the court yard which was great.
Thank you for your comments. We are so glad you enjoyed the courtyard. Our guests really appreciate the no smoking there. It is filled with fresh air and birds singing. Great place to have breakfast or just enjoy a cup of coffee. Again, thank you for staying with us, we hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]
"So Close to Perfect"
Very rarely can I rate a hotel almost perfect. The rooms are the cleanest I have ever seen at this price point. Everything is extremely well maintained and in good working order. You can tell there is an attention to detail - which is appreciated as a frequent traveler. The staff is fantastic - efficient and friendly. It's always nice to be remembered each time you come to stay. You won't be disappointed!
Thank you for the great comments. Our staff works hard and they enjoy their jobs. Thank you again for staying with us, we are looking forward to your next visit. Hope it's nice and you can have breakfast in the courtyard. Sincerely, Karen 970-261-0026 [email protected]
"Best Western - Clifton, CO"
The staff has always went above and beyond to ensure my stay is comfortable and relaxing. Thank you Sandy and your team for everything you do. Rooms are always clean and quiet. This hotel is in a great location and next to the freeway to allow for an easier travel experience.
Thank you for staying at our hotel. We are so pleased you had a very good stay. Sandy and staff are looking forward to your next visit. Thank you again, Karen Nielson 970-261-0026 [email protected]
"Home away from home"
Nice rooms, love the courtyard, breakfast is very good, the staff is helpful and friendly. This is our go to place to stay in Grand Junction. The only reason we would stay elsewhere would be because they were full.
Thank you for the very nice comments. We are glad we are your go to place in Grand Junction. Hope on your next stay, you can have your breakfast in the courtyard. The birds are already singing, so warm weather is very near. Thanks again for staying with us. Sincerely, Karen Nielson 97-261-0026 [email protected]
"Great place"
loved it there i would stay there again on my way threw there the pool ws great loved the hottub but could be turned down a little it was very hot so had to take time getting in it i liked the cose places to go and visit thank you for a clean room
It was a pleasure to read your comments about our hotel. Thank you for taking the time. The staff enjoyed it too, they work hard and it's nice to see them feel appreciated. Thank you again. We are looking forward for having you stay with us again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Good clean place to stay"
This is a very nice reasonably priced place to stay. The entire staff is great. The property is very clean and well maintained. We arrived early and they were able to accomodate us without any problems.
Thank you for taking the time to give your nice comments. We appreciate you staying with us and hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Thanksgiving"
Wonderful stay.clean..professional.our favorite BW so far.The pool was nice and the hottub great. Breakfast was good also snacks in the after noon.Felisha was extremely helpful to help us find our wasy to where we were going.The lobby was beautiful too!
"Staying the night "
stayed the night on our way to the Worldmark resort in Granby. The room was clean and the staff were friendly. There are a lot of food places and a super Walmart within a few miles of this place. Would recommend if you are passing through.
Thank you for staying with us and writing a nice comment. We hope to see you again in your travels. Thank you, Karen Nielson 970-261-0026 [email protected]
"Perfect for quick, overnight, en-route travel"
Nice place, nothing special about the accommodations (right off I-70!) that we noticed. Staff was friendly and free breakfast was good enough to get us on our way. Next time we're traveling this way, we will return to this facility.
Thank you for your comments. So glad you will stay with us again. Hope next time you can enjoy our amenities. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Average Hotel"
Nothing particularly good or bad about this hotel. Staff was friendly but the facility is a very basic hotel. Next time I'm in the area I'd try 1 exit over in the newer area of hotels. The location is not particularly close to anything.
Thank you for taking the time to comment. We appreciate you trying our hotel. I'm sorry you did not enjoy our amenities such as the courtyard, pool, hot tub or exercise room. We wish you safe travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Comfortable lodging in western Colorado"
Spent three days here. Enjoyed the waffles for breakfast. The only criticism was the hot tub wasn't working as they were working on the pump. I was told the water was hot but no bubbles. The water was lukewarm at best and I came down with a UTI a few days later. I have no way of knowing if it was from the "hot tub" but I suspect that was the cause. But even with that, I give it 4 of 5 stars.
I appreciate your comments about our hotel. Am very sorry the hot tub was not working properly. The hot tub is checked regular for balance of chemicals, so it safe for our guests. As for your other comments, we are very glad enjoy our amenities. We hope you see you again and thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Pet Friendly, Full Breakfast"
We stayed 2 nights at this hotel with our large dog on our way to Estes Park, Colorado. We were in a downstairs room with a King size bed around the corner from the office. Our room was fairly quiet, clean and comfortable. The full breakfast was delicious and the outdoor seating worked perfect for us and our dog. Unfortunately, the pet friendly restaurants in this area are limited, so we went into Grand Junction, Colorado to eat. We enjoyed exploring Grand Junction and looking at the statues and art work around town. We also drove through the Colorado National Monument which has its own beauty. It does not compare to the Grand Canyon, but it is pretty. We would probably stay at this hotel again if in the area.
We are so glad you enjoyed the area and our hotel. The courtyard is relaxing place for people and pets. We hope we will see you on your next trip to Grand Junction. Sincerely, Karen Nielson 970-261-0026 [email protected].
"Hotel"
Great Place to stay clean friendly and a great location. Pool and Spa were clean and in good repair. the breakfast was very good. lots of choices hot food hot cold food cold Would recommend this place to anyone. Not all Best Westerns are like this. this place was special for how clean it was and the service I received.
"Noisy"
e've stayed ay a lot of hotels and usually buildings of stressed concrete construction are quiet. Not so here. A late checkin was given the room above us and we could hear every floor board squeak and pounding foot step. They checked in late and left early so not a good nights sleep. They facility is very nice and we plan on returning another time; except we will be asking for the second floor so someone else can put up with the noise.
"Service fail."
Nice room. No complaints there, but on leaving and on the second floor, the elevator was out of service. I went down and reported this and was not offered any time frame for a fix or any offer of help with luggage. I am a 67 year old woman who has a disabled husband and so I lugged the luggage downstairs, and at least 3 staff members watched me struggle and no help offered. I managed, but felt unappreciated as a customer.
Thank you for taking the time to fill out a comment sheet. I was very disappointed to read that our staff had let you down. This is not the service we are known for. We are holding a meeting to find out why this happened, and again I apology for the lack of service you received. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Good for overnight."
We stayed overnight. It's a new property and part of it was still under construction. the newness of it felt good - like anywhere new! The rooms were nice sized, with all amenities needed. If we'd stayed longer the microwave and refrigerator would have been cherished! The breakfast had GREAT options! Lovely lobby, friendly staff. Floors a little squeaky (we were on second floor) which I thought was odd for brand new construction. Adjoining rooms with our other party - convenient. Lovely little courtyard. The beds were AWESOME!
Thank you for taking the time to fill out a comment sheet for our hotel. I appreciate the nice comments you gave us. We hope you will stay with us again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great hotel"
This hotel is by far one of the best Best Western hotels that I have stayed at. They were great with the kids, breakfast was hot and kept very fresh. The courtyard was a great place for the kids to run around.
Thank you for the nice comments about our hotel. We are so glad you enjoyed the courtyard, it's a great place for breakfast, or just to relax in. We hope you will stay with us again as you travel. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Very Enjoyable Stay"
We stayed here for 1 night as a midway point of a fall vacation trip. The hotel is in a nice location and the room was clean and quiet. The bed was very comfortable. Breakfast was good with many options. I would definitely stay here again.
So glad you enjoyed your stay at our hotel. Thank you for the nice comments, we appreciate them. We hope to see you again when you are in the area. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great Place to stay"
The staff was friendly and accommodating as we arrived early in preparation for a wedding. The desk clerk got us checked in early. The bed was very comfortable,the room was clean and spacious and the breakfast selection was great and tasty.
We love to have Wedding parties stay at the hotel, it is such a happy time. Thank you for your comments about your stay. It is very nice to heard such positive comments. We hope to see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Quality lodging on Colorado's West Slope"
We spent one night at this hotel in September, and found it to be very clean and comfortable. It sits in the small city of Clifton, which lies just east of Grand Junction, CO off of I-70. We got there pretty late in the afternoon, and were tired from our day of traveling, so we didn't get out and about beyond walking across the lot to the KFC next door to get us some supper. The KFC was a bit on the untidy side, and our chicken was a bit tough, but that's info for another review. The hotel was quiet and offered a small pet area not far from our room. There was also plenty of dog walking room around the facilities. We enjoyed a typical hotel breakfast in the front entry/atrium area the next morning, and hit the road for home. This hotel was quite nice and a good value for the price, and we would definitely choose it again in the future.
Thank you for your very nice review. Next time you stay with us, we will tell you about the restaurants close to us that are very good. Thanks again for staying with us, hope to see you again soon. Sincerely, K-aren Nielson 970-261-0026 [email protected]
"Very comfortable night's stay"
This facility is at an ideal location for visiting the many wineries and orchards in Palisade, Colorado. There is also a decent amount of shopping nearby, including restaurants. Unlike most two story motels, this one has an elevator and baggage carts. The room was clean, beds very comfortable, and the HVAC unit was easy to control, with various fan speeds available for cooling or heating. And, thank the gods, the HVAC unit stays OFF when not needed, and turns on automatically in a whisper-quiet mode when needed to cool or heat. The hot breakfast was typical and somewhat limited. We arrived glazed from driving through the Colorado mountains, but left in the morning with smiles on our faces. What more can one ask?
We appreciate you taking the time to fill out the comment sheet with such nice comments. It was so nice to know you enjoyed our amenities. Yes, the elevator is a nice surprise when you are tired. Thank you for staying with us and hope to see you again. Sincerely, Karen Nielson 970-2610026 [email protected]
"#1 go-to hotel"
good breakfast, comfortable rooms, located right off highway but without the noise and commotion of metro area. indoor pool always at a comfortable temp and is open from 6 am to 11 pm, much later than a lot of other hotels in this price range. rooms are usually quiet. cute central courtyard.
"Good Stop on the Road"
This Best Western is a little east of Grand Junction at the first exit to the area. The staff was very friendly and helpful. The room was clean and bright and worked well for a stop over. There was a nice breakfast provided near the lobby area. There's also an indoor pool and fitness area available. Very nice.
"Great Stay"
We were very happy with this Best Western Hotel: the room was clean and decor and furniture nice, great bed and fresh, clean bedding, friendly and helpful staff, . Breakfast was typical hotel breakfast fare with a little more variety than some. All in all a great place to stay!
"Pleasant stay"
The walls are a bit thin but the room was very clean and comfortable. The breakfast was a healthy selection which I really liked, not just sweets. I'm a strong coffee drinker and their coffee was good. The last positive was being able to fill my cup with not just water but a fruit infused water that was at the breakfast station. I would definitely recommend this for an overnight stop.
First of all, thank you for being our guests. We appreciate it. We enjoyed reading your nice comments. Thank you again, we hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Clean and well run"
The reception was wonderful, breakfast was great. The maintenance staff was consistently busy, and our stay was flawless! The rooms were clean, and the bed was comfortable. I was very pleased. They even had a shuttle to take us to the wine festival, it was wonderful. We ate dinner across the street, super great location.
Thank you for taking the time to comment on our hotel. I am so glad you enjoyed your stay and got to enjoy some of our amenities. Again thank you for staying wit us, we hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Palisades Peach Festival"
Stayed one night weekend of the Peach Festival. Everything was great. Breakfast as expected for motel, some hot dishes and good variety of others. Staff very pleasant. Would sty here again. Our room was upstairs on the center courtyard. Easy access from I 70.
Hope you enjoyed the Peach Festival, it is a great time of year to visit the Western Slope. Thank you for the nice comments, we appreciate them. Thank you for staying with us, hope to see you next year. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Best Western, Clifton/Grand Junction CO"
Overall was a very good experience and a nice stay. We were there to visit family living nearby and found the breakfast quite good and pool and hot tub very clean and pleasant to use. I also used the exercise room and found the equipment in working order and the temperature great for exercising. Our room was clean and pleasant and we made good use of the mini frig
"Comfortable"
Very clean and pleasing atmosphere . Pool was nice , staff was nice , though we didn't have to inquire for anything . Breakfast was fresh . Courtyard is very nice and relaxing , easy to enjoy a lunch or just to hang with others . Close to places to eat or shop . Room was neat and if you need any personal items like a toothbrush or razor , they have them available . Well lit parking and access to rooms . No problems with Wi-Fi and we enjoyed our stay , very very satisfied .
Thank you for your nice comments. I am glad you got to enjoy some of our amenities of our hotel. Guests love the courtyard all day long. It is a very relaxing place. Thank you again for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"A grand time at BW Grande River!"
A great time at a great property! Everything was delightful! Loved the central courtyard and the smoke free atmosphere. Breakfast was top notch and the pool/hot tub experience was as good as any. Our 6th BW property in a two week vacation. As good as it gets! Very happy! Will stay here again!
Thank you for the great comments. We are so glad you had time to enjoy our amenities. Hope we will have the pleasure of having you as our guest again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Group trip"
The Best Western Grande River Inn and Suites in Clifton, CO was updated, clean, comfortable and provided great service. The breakfast was good and maintained. We had a group staying and I think everyone was pleased. Will return if I'm back in the area.
"Great Hotel for Winery Tours"
Nice clean and quiet hotel close to the vineyards in Palisade. Decent breakfast and updated hotel rooms. The staff was helpful and caring. If you are planning on touring the local vineyards, this is a good choice. The lobby was spacious and inviting.
"Stayed twice with two different weather experiences"
We had booked in advance and turned up at the end of August in a huge rain/electric storm that had knocked out power lines and meant it was difficult to see the road very far in front of the car. So it was great to arrive and have a comfortable bed and a clean place to stay. We came back a week later and (coincidentally) had the same room. The weather (beginning of September) was really hot and we were able to take advantage of the being able to sit out in the lovely courtyard. The pool and hot tub here are open at 6a.m. so was able to have a relaxing soak and swim after longs drives.
"Very nice inside"
Very nice inside. Courteous staff. Extremely clean. Quiet and comfortable. Nice outside table area and courtyard, too. The only complaint is all the construction going on in the area, but there is nothing they can do about that. We will stay there again.
"Super nice"
Stayed here 2 nights, place is awesome. Very clean, bed comfortable with plenty of pillows, cold air conditioning, great water pressure. The breakfast was very good and there was plenty of it. All staff very polite, as an added bonus if you bypass cleaning if you stay 2 days or longer 250 points added to your rewards card!!! Win win!!!
Thank you for your very pleasant comments about our hotel. So glad you got to enjoy some of our amenities and also enjoyed the breakfast. Hope you had a chance to eat your breakfast in our courtyard. Thank you again for staying with us and we hope to have you as our guest again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Leisure stay"
Very clean and will use this hotel next time I am in grand junction for sure, Very Clean hotel, rooms pool area and appearance out side. I visit quit often to see my daughter and this was the first time here and I have found my hotel I will stay at after staying at many others in the area.
Thank you so much for your very nice comments, we will be looking forward to your next visit. I will post this comment for the staff to see. They love to read this kind of comments. Thank you for staying with us and we are looking forward to seeing you again. Sincerely, Karen Nielson 970-261-006 [email protected]
"A very good Best Western"
I have stayed in quite a few Best Westerns this year, and I have to say that this is one of the better ones. The rooms were clean and well appointed. The internal courtyard was a nice place to have breakfast and the front desk staff was the friendliest that I have ever encountered. The breakfast was also above par for this kind of hotel. I hihgly recommend this place.
Thank you for staying with us. So glad you enjoyed the courtyard, it is a great place for breakfast or a glass of local wine in the evening. The staff will enjoy reading your comments, thank you. Hope to see you again when you are in Grand Junction. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great Place to Stay"
We loved the courtyard. We sat outside for hours into the evening. This hotel had a great breakfast room. the free breakfast was bountiful. Just overall amazing for the price. I would stay here again and again. We toured the winery area and stayed in Clifton and so glad we did. Short drive to Colorado National Monument (going in the East Entrance).
You picked my favorite place in the hotel. I also love the courtyard, it is so relaxing. There is nothing like fresh air. Glad you also enjoyed our breakfast, great way to start the day. Thanks again for staying with us, we hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Pleasantly surprised"
We stayed here for two nights. The front desk was helpful answering our questions. Room was clean. We were able to enjoy a hot breakfast in the lovely courtyard. It is close to the freeway, so you can get where you need to go easily . My kids loved the pool.
Thank you for your very nice comments about our hotel. So glad you ate your breakfast in the courtyard, it is a favorite of many guests. Thank you for staying with us and we hope to have you as guests again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Eye Opening"
The hotel itself was very good. Friendly check-in staff, clean rooms, fairly comfortable beds. Unfortunately the smoke detector battery failed at 3 am and started to chirp every few seconds. The desk clerk was unable to contact maintenance so he came up with a new battery and fixed it himself - very good service even though the process took over 45 minutes.
"Great location"
We booked this hotel on TripAdvisor recommendations. Great location for either Palisade (for Peach Festival) or Grand Junction for shopping and dining. Very friendly, helpful staff, immaculate rooms and public areas. Just overall a great, relaxing service. Lovely courtyard, quiet, perfect for early morning coffee and relaxation.
So glad you had time to enjoy some of the hotel amenities. You are right, the courtyard is a great place to enjoy your morning with fresh air. Thank you for staying with us, and taking the time for your comments. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Wow !"
New hotel ? great new/ renovated clean, comfortable room ! Check in with a smile and very nice pool and court area Am almost disappointed to leave ... A great stop to feel good and recharge for next day Good breakfast just a complicated yogurt dispenser ... Within walking distance from a few restaurants
Thank you for your great comments. I will be sure the staff sees them. They work very hard and this will make their day. Hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Beautiful, small hotel"
The hotel look nearly new, the room was beautiful and comfortable, The breakfast was large. They advertised full breakfast and that it was. The only part of the whole experience that was disturbing was the street construction right in front. Made finding the driveway in difficult late at night. This I'm sure is no fault of the hotel and is only temporary.
Thank you for your very nice comments about our hotel. The county construction is almost over. So it will be back to normal soon. Thank you for being so understanding about the construction. We are looking forward to your next visit. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great Hotel - Slow Internet"
AAA - Very nice hotel, with clean rooms and grounds, great staff and in a beautiful location. My only complaint is the Internet is very slow and when travelers have to check weather for the next day's trip, it's very annoying not to be able to. It's also annoying for someone doing business on the road and cannot send or receive emails. Best Western has to update their Internet service, so that ll rooms are able to log on.
"Have a Great Nights Sleep!"
Enjoyed this hotel the best out of 14 hotels. The breakfast was great, appearance of the layout for dining pleasant. The room amenities were welcome. The refrigerator actually froze some items. I recommend this motel to anyone wanting a pleasant nights rest and a great start of the day.
Thank you for your very nice comments. We are glad you enjoyed some of our amenities. We hope to see you on your next visit to our area. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Convenient if your desparate"
The hotel was clean and okay overall, excepting the horrible beds. Not a small thing for travelers looking for a good bed. The worst part was the unaccommodating desk clerk. She wouldn't even try to change our room only because she had already assigned rooms to guests that hadn't even checked in yet. And the bang on the door at 8:30AM for housekeeping was real nice.
Thank you for your comments. We would love to have all great comments, but the way we grow is to hear how all guests' stays were. This will go to the front desk supervisor for training. Our beds are newer, sorry they didn't fit what you needed. Again thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice place"
Overall a nice place, still for the location, so far away from Grand Junction, seems way too high priced, nice rooms, nice breakfast, have went here twice and accidentally came across the business center, maybe could be mentioned
Thank you for your comments. Clifton is on the edge of Grand Junction, and is considered part of Grand Junction. The heart of down town is about 7 miles from us on the business loop. In our area we do have nice restaurants and shopping. I hope you will try our hotel again. Thank you for the nice comments about the hotel in general, we appreciate them very much. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice hotel"
Everything was exceptional except access is terrible; how it is accessed to main thoroughfare. The smokers sitting bench was on top of a sprinkler head, which is either idiotic or sadistic. I would stay here again otherwise
Thank you for your interesting comments. Thank you for staying with us too. Hope to see you on your next visit. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Very Nice"
Hotel was easy access to interstate & restaurants & shopping. Clean rooms & property. Property has rooms opened to courtyard. Bed was very comfortable. Has an indoor pool & spa, but we didn't used it, but looked very nice and clean. Property was quite and had courtyard seating patio and chairs to enjoy.
Thank you for your nice comments about our hotel. We always enjoy a comment from a guest that has enjoyed their stay. Hope next time you have time to enjoy the pool too. Again thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice place"
We checked in and seen that it had a Washer & dryer on property but not listed on website. So we were able to get some laundry done. Room Had microwave and refrigerator. They had a Indoor pool. Kept losing wifi signal the second day that we were there. Very weak signal.
Thank you for your comments on our hotel. It is always nice to keep up with the laundry even when having fun on vacation. We will check into the WIFI, we just installed a new system. Thank you for bring this to our attention. Sincerely, Karen Nielson 970-261-0026 [email protected]
"one night stay"
My wife and I had a one night stay in Clifton Colorado at the Best Western hotel. We enjoyed the time and found an excellent restaurant nearby for dinner. The location of the hotel is very good and overall, we had a good time and will stay there again if we get back to that area.
We hope you find yourself back in our area again. Thank you for the nice comments, we are glad you enjoyed your stay. Hope next time you can enjoy the courtyard too. Thank you again for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Best Western in Clifton, Colorado"
I needed to get a hotel for my stay in Clifton for Estate Business and saw your hotel on Expedia and liked it. I enjoyed my stay at this hotel which had excellent air conditioning, clean rooms, great staff and a very good breakfast. If I needed to stay in this area again I would book this hotel for its great service.
Thank you for the great comments about our staff, they work hard to have our guests enjoy their stay. Hope you ate your breakfast in the courtyard, it is so pretty this time of year. Again thanks for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Disappointed"
Previous experience with this hotel has been positive, but last stay left much to be desired, due to the check-in hostess lack of attentiveness. However, the check-out person cleared up the oversights satisfactorily
I want to apologize for any bad service from a staff member you had. We pride ourselves on good guest service. The staff member was given training and has stepped up to be a great guest service member. Thank you for bring this to my attention. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Good luck for me"
I made reservations at 3 different BW hotels on this trip, but for this one I tried to reserve two rooms. Then at the last minute a family emergency meant I wouldn't need the second room but I had somehow lost the printed out info and couldn't remember the specific hotel to cancel one room. The BW website was very confusing and it had not reserved the second room after all. That was fortunate in this case but it would have been big trouble if I had actually needed that second room and found out I hadn't reserved it as I thought. The hotel was excellent, and the website works fine for making routine reservations, but watch out if you do something non-standard. Probably best to call.
Thank you for your comments. I am sending your comments to Best Western international. They need to know that there was a problem with your reservation. Also thank you for the nice comments he made about our hotel. We hope to see you again on your next trip. Enjoy the rest of your summer, and again thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected] g
"Newer hotel with nice amenities"
Stopped over on way top do Colorado National Monument drive. Great lobby & breakfast area. Food was above average. Room was clean with nice view of inner courtyard. Well appointed. Would definitely stay here again.
We appreciate the nice comments you put Trip Advisor. Our staff works hard to make a pleasant stay for our guests, so it makes us very happy to know that we did our job. I hope that you will come back and stay with us again. Enjoy the rest of your summer. Sincerely, Keira Nielson 970-261-0026 [email protected]
"Best Western - Clifton CO"
We drove from Omaha to San Diego and this was our first stop. We were so impressed with them that we stayed in Best Westerns the rest of the way out and back. I didn't hear any noise outside, the breakfast is a hot continental and the pool and hot tub were clean. The mountain in the background didn't hurt either.
Thank you for the very nice comment about our hotel. We love to hear that we are one of the reasons that you will now be loyal members of Best Western. Hope to see you on your next visit to Grand Junction. Sincerely, Karen Nielson 970-261-0026 [email protected]
"An excellent choice for a Grand Junction stay."
This hotel is clean, comfortable and an excellent value. It is beautifully decorated. The furnishings are functional and attractive but not high end by any means. It appears to be a property that has been upgraded over the years and is current and modern. As hotel rates in Grand Junction tend to be at the upper end of the scale due to its location along I-70, I probably paid $20 to $30 more than I would normally expect but then I was there in July during the high travel season. I do recommend this hotel and I would definitely stay there again. The breakfast was excellent.
"Ideal Location"
We were just passing through, to visit with family and to visit the Colorado Monument. Location was ideal for us. Staff was fantastic and friendly. Room was perfect, for our needs. Unlike some locations, the parking lot seemed secure. Breakfast was very good.
Thank you for the nice comments about the hotel and staff. Hope you enjoyed the Monument, it is a beautiful place to visit. Thank you for being our guest, hope see you soon again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Excellent Place to Stay"
This motel was excellent in service and comfort. The location was central to access all of our needs for a happy vacation. We will stay here again when traveling in the area. We enjoyed using the Jacuzzi after a day of sight seeing. The breakfast was good and the staff was excellent.
"repeat customers"
We have stayed at this location several times and it never disappoints. The first floor rooms allow easy access to vehicle since they face out to the parking area. It would be nice not to see CNN on breakfast room TV. Fox has much nigher ratings and would appeal to more travelers.
Thank you for your nice comments. We appreciate you staying with us several times. As for the TV, guests each morning ask for a station to be selected. Some mornings it's CNN and some mornings it's Fox New. We try to accommodate all guests, but sometimes it is hard. But we do appreciate having you as our guest. Thank you, Karen Nielson 970-261-0026 [email protected]
"Customer service"
We stayed there in June, it was our last stop before we went home. Debby checked us in and I had asked her if I could use my points for a free night stay. She let me know I would have to talk to someone in morning. Room was good, breakfast was ok, no microwave that I could see. Upon checkout I think I spoke to Sandy about using my points. She told me I could not and gave me some information about using my points and some of it was not correct. Customer service is not what you say to a guest, but how you say it. Left a little disappointed.
I appreciate your comments. You are so right about how we say things to each other. We will use your comments for our next meeting. Thank you again for your comments, it helps us give better guest service and that is our goal. Sincerely, Karen Nielson 970-261-0026 [email protected]
"A Nice Stay"
We stayed for 4 days while visiting family. Excellent location close to I70 making things in Grand Junction very accessible. The hotel has a nice lobby area and courtyard. The breakfast setup is very nice also. The rooms are comfortable. The staff very helpful and courteous.
Thank you for your nice comment. We are so glad you enjoyed the courtyard. Hope you had breakfast out there. Hope you will stay with us on your next visit with your family. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Road Trippin"
This Best Western location in Clifton Colorado is a mile off the I70 freeway. Convenient location on & off this freeway. Very well kept property with indoor pool. Breakfast area is very nice & good presentation.
We appreciate your comments about our hotel. Thank you for commenting on our pool. It is large and we have toys for the kids to use while swimming. Thank you again for your comments. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Average at best"
This hotel is average at best when charging summer rates. We have been on a 3 week 12 state road trip and experienced other BW properties that were a much better value. It bugs me when a business can't keep their windows clean. Its a simple process with a few basic window cleaning tools and drop or two of soap. The flip security latch in the room was broken and the window would not latch. It takes just a bit more effort to make this property a better value.
We have turned this comment over to the staff. This is not the kind comment we want to get and will find out what went wrong. We hope you have a great summer and have safe travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great room/property made us forget the bad checkin"
Very large, comfortable room. Had a table with two chairs for gaming. Windows open to enjoy that Colorado air. Elevator available for 2nd floor rooms. Very pretty grounds with places to sit outside. Had a bad experience checking in though. There was one person behind the desk and another man with issues ahead of me. Most unfortunately, the one desk person persisted in taking calls and putting the people at the desk off. When I finally got to the desk to check in, she picked up another call and rather than asking that person to wait, made me wait while she worked on finding them a room, rate, etc. I was steaming! But, as I began, the facility is lovely.
I want to thank you for taking the time to give the hotel many nice complements. We really appreciate them. I also appreciate you pointing out one of our shortcomings. This is the only way we can grow and give the guest service you and other guests deserve. Hope you will stay with us again. Thank you, Karen Nielson 970-261-0026 [email protected]
"glad we stopped here"
We stopped here overnight on a road trip. Easy location off I-70. Loved the interior courtyard, pool and jacuzzi. Breakfast was much better than average: bacon and sausage, eggs, biscuits, fresh fruit, citrus infused water as well as the usual cereals and breads. Front desk was very pleasant and helpful. Great value for the quality and price.
So glad you stayed with us on your road trip. Always like to hear good things about the courtyard. It is a favorite place for the guests. Hope you got to eat breakfast out there. Again thanks for staying with us and we hope to see you on your next road trip. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Only the BEST at Best Western"
Outstanding customer service from every department beginning at the front desk, to the maintenance man, to the housekeeping crew. The room was very comfortable and spotless. The grounds were impeccably groomed. On the rare occasion someone threw litter on the grounds or spilled something on the sidewalk Jeremy was right there cleaning it up. The pool and hot tub area were kept in spectacular condition. The breakfast bar was even better than breakfast in bed at home, for one I didn't have to cook it, but more importantly it was always fresh and hot foods kept hot and cold foods kept cold. The cucumber/citrus infused water in the lobby was beyond refreshing and always kept filled and at the ready. The folks at the front desk were without a doubt the best customer service reps anyone could ever ask for. Housekeeping went above and beyond to keep us well supplied and tidy. Thanks to each and every one of you at the Best Western Grande River Inn & Suites, in Clifton, CO.
Wow, thank you for the great comment sheet! I am posting it for all the staff to see. They are a great group of people, they work hard and I really appreciate you giving them praise. I think they have earned a pizza party, so this week I will treat them to one in your honor. Again, thank you for much for the kind words, they are appreciated. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice for travelers"
Accessibly great--right off 70. Nice indoor pool and jacuzzi. Lobby has real coffee (as opposed to in-room coffee) accessible by 6 a. m. --also breakfast by 6. Clean. Phone plug-ins by bed. Nice outdoor seating/garden area. Internet kept kicking me off, though.
"Great stop"
The hotel is conveniently located close to the interstate, restaurants and the unique downtown area yet was very quiet at night. Our room was very clean. The breakfast even included bacon! The staff was extremely friendly and helpful. They even encouraged us to bring our grandchildren whom we were visiting in Grand Junction to the pool. We will definitely make this our spot when we visit again.
"Always nice."
I like to stop here on my way to and from Denver and St. George, Utah. Always a nice place to stay for me and my dog. I like the wineries nearby (Palisades) and enjoy stopping there on my way back and usually pick out a case of wine to take home with me. The pool and hot tub is very refreshing and relaxing after a long day of driving too. Always nice people working there too. Perfect.
"Extremely Pleased"
Location was great, staff excellent especially night clerk and maintenance tech. Room was comfortable. Amenities were nice and easily accessible. Plenty of conveniences nearby restaurants, stores, gas stations. This will be my go to hotel for this area.
Thank you for picking our hotel to stay at. We appreciate your nice comments. The staff will enjoy reading your review. We hope to see you again soon. Thanks again, Karen Nielson 970-261-0026 [email protected]
"Nice stop off"
We had booked 2 rooms,The rooms were very nice and the beds were very comfortable, the breakfast was enjoyable and the motel was easy to find after a long day driving, we would recommend this motel to anybody who needed one in the area
"Charming hotel"
This is the second time we have stayed at this hotel and our experience was very good. The room was very clean, the bed very comfortable and the shower very nice. The interior courtyard with the trees, grass and birds was a very nice feature. We would definitely stay at this hotel again in the future.
Thank you for your nice comments about our hotel. We are so glad you had time to enjoy the courtyard, it is a favorite of our guests. We hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great Value"
Friendly and helpful staff, clean rooms, comfortable beds, nice décor. Breakfast included. Feature I really loved - Cucumber/lemon water available 24/7 in the lobby. Convenient location for a family reunion. I would stay there again.
"Nice and clean motel, good pool,and breakfast"
Although the motel doesn't look great from the outside it is surprisingly nice on the inside. good clean rooms, nicely decorated,with fridge and flatscreen TV. Good beds and matrasses. Finally a bathroom without the wel known and useless mostly slippery bath that you get in most motels, but a walk-in shower with tiles on the wal and lots of room even for tall persons like me ( I am 6 foot 9 ) . Good breakfast and a nice garden to sit and relax. Good indoor swimming pool and hottub. Go for rooms 101-111 .
Thank you for your nice comments. We just did the new shower improvements and sor glad they are working for our guests. We hope you will visit us again when in area. Thank you, Karen Nielson 970-261-0026 [email protected]
"Great experience"
We enjoyed our stay at your hotel. Great staff & clean rooms. Didn't have time to use Jacuzzi & pool but it looked very inviting. Breakfast was adequate. Nice having many choices for eating in surrounding restaurants in the area. We will stay again when we travel thru your area which we do a couple times a year.
"Clean and friendly!"
The room was clean, the grounds were clean, pool and hot tub were well maintained. There are many options for breakfast. Coffee and tea was always available. We were in town for a music festival and truly enjoyed our stay. Staff was was very friendly. The courtyard was beautiful.
Thank you for your nice comments. We hoped you enjoyed the music festival you went to. So glad you enjoyed the courtyard, it is a very relaxing place to spend time. Thank you again for staying with us. Karen Nielson 970-261-0026 [email protected]
"Clean and pleasant"
I stayed here for two night. It is easy to find off the freeway. There are many stores, shops and restaurants nearby. Even though it is right off a busy road, the room was really quiet. The breakfast area was remarkable clean, and the food was hot. The staff is very pleasant and helpful. I stayed with my dog, and she received a nice treat bag. Loved the big shower and super fresh WHITE bed cover. The hotel was booked full during my stay, so book early.
"Clean, quiet and free breakfast"
We went on a couples trip to Palisade and although we booked months in advance, the only hotel in Palisade it was sold out. We booked at the Best Western which was so close to palisade that it didn't bother us one bit. The hotel was clean, the staff was very friendly and the breakfast had a decent and variety. We were very pleased!
Thank you for your nice comments about our hotel. We are very close to Palisade, and get a lot of guests who love the wine and fresh fruit. We hope to see you next time you are in the area. Thanks you for both your nice comments and staying with us. Sincerely, Karen Nielson 97-261-0026 [email protected]
"Great Place to Stay"
This is a great place to stay in Clifton, Colorado. The Best Western has very comfortable and clean rooms. The staff is friendly and helpful about the local area. We were visiting family, I ask if the kids could come over and swim which they let me have them visit. After swimming two hours we had pizza out in the plaza which was fun and won me points with the kids. Great breakfast with lots of selections. Clean and kept food well stocked. Had a great time and know the hotel I will chose on my next visit.
"Exceptional Customer Service"
Mom & I were travelling to move back to AZ and this hotel went above and beyond the call of duty to help us. They worked hard at giving a room within walking distance since my mom has trouble walking long distance and they also helped us maneuver our van and trailer from the parking lot. The breakfast was great and the hot tub exceptional, it helped me relax after a long day's travel. Our room was very comfortable and the best sleep we had the entire trip and the room was located in the courtyard area, which is perfect for an outside sitting area with friends and family. The hotel is perfect for families because they have a swimming pool and the staff will make you feel right at home. It's located off the freeway about 2 miles and close to stores and restaurants.
Thank you for your wonderful comments about our hotel. I am so proud of the job the staff does, They give their all for the guests. It warms my heart to see how much you appreciated them. This will be posted for all of them to see. Thank you again for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Good place to stay"
We try to stay at BW hotels whenever possible. The staff are always friendly and the stay comfortable. This was no different. Everyone went out of their way to help us. The lobby and areas around the hotel were very nice. The breakfast was hot and there was a variety. We would recommend these hotels, and be sure to sign up for the rewards program.
We appreciate your comments about our hotel. We are always pleased to hear comments about the staff. they are a good team of people working hard to give great guest service. Thank you again for staying with us, Karen Nielson 970-261-0026 [email protected]
"Hotel Stay at Best Western of Grand Junction"
My hotel experience at the Best Western in Grand Junction, Co. was very nice. All of the Hotel staff was pleasant and courteous. They went above and beyond to ensure a nice stay. Breakfast buffet was one of the best I've experienced in my travels. Food area and eating area was spotless.
Thank you for your very nice comments about our hotel. The staff takes great pride in their service to our guests. I am very fortunate to have such great people here. Thank you again, Karen Nielson 970-261-0026 [email protected]
"Dennis"
it was a very nice hotel; clean, quiet and great location. Would stay again! Will recommended to our friends & family! Would probably stay again on our next trip to Denver as it was on the way and convenient!
Thank you for your very nice comments on our hotel. It is so nice to know we did a good job for our guests. We are looking forward to your next visit. Thanks again for staying with us. Karen Nielson 970-261-0026 [email protected]
"a nice hotel"
We stayed here on our way home from Grand Canyon. It was much more affordable than Moab Best Western. Our room faced the courtyard & I appreciated that feel vs facing the parking lot. The rooms were big & clean. The kids loved the pool & hot tub. The breakfast was good for a Best Western. They actually had oatmeal made in a crockpot vs just getting packets. They had a 4 mini waffle maker, which I appreciate with small children. I liked the brown sugar & raisins offered to go into the oatmeal. I liked that they had whole milk as an option. We would definitely stay at this hotel again if we need a hotel in GJ.
Thank you for staying our hotel, and we are glad you had time to enjoy our amenities. I totally agree with you about oatmeal! There is nothing better than the real thing. We hope to have you as our guest again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Comfort/location"
The room was spacious and comfy. The motel was just off the interstate so we were back on the road early the next day. We called late in the day as our other plans failed and this motel took care of us.
"Perfect stay"
I stayed one night to visit family in Grand Junction. I could not wait to arrive at the hotel after we checked in and left to go shopping. It looked so lovely. When we checked in, Judy at the front desk was a little rude. We had to ask how to get to Harbour Freight and Joe with maintenance was extremely helpful. Judy gave some advice and was polite. I asked how long they had been open and she said, rudely, about 40 yrs. The room was perfect. We stayed only one night, but complement to the housekeepers on doing such a great job on cleaning. The rooms have obviously been updated and they look wonderful! There was a crack in the sink, I reported it at check out and the lady, who was not wearing a name tag, but her operator name on the receipt says SANDY, said they are ordering one. Very polite. I used the hot tub after being up for almost 24 hours, and it was so relaxing. I love how you can sit on the sit without being in the tub or on the ground because it is elevated. Breakfast was okay. The biscuits and gravy were delicious, waffles as well, but the eggs are obviously fake. I would recommend using real eggs. They will definitely boost your reviews. I asked Ben how we have to check out and he was very polite and helpful. The beds were great. I didn't sleep well, but that was only because of the pillows. I use a more firm pillow, but other than that it was a wonderful stay. Lovely property!! I would recommend to anyone staying in the Grand Junction area!
Thank you for taking the time to comment on our hotel. Also, we are glad you were here to spend time with family. We hope you will stay with us again. We are posting your comments for the staff to enjoy. Thank you again for your comments, Karen Nielson 970-261-0026 [email protected]
"so smooth"
great stay, perfect pleasent smart staff. clean, beautiful pool and gym, food and wouldd love to spend more time, this was a i70 snow emergency that saved my butt from a highway disaster. I did nto expect to stay, the storm approached aspen fast, i went online and in just a few clicks it was booked made it 8 miles and took a deep breath
So glad you found us in the snow storm. They can really move in fast in Colorado. We hope your next stay will be in sun shine. Thank you for the nice comments, we really appreciate them. Thank you again for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Excellent Hotel"
We always stay at this hotel, the staff, service and location are great. The hotel, rooms and grounds are extremely maintained. The front desk staff, especially Elise got out of their way to make sure your stay is excellent. Can't say enough good things about this hotel.
Thanks so much for the wonderful comments, we appreciate them so much. Elissa is a pleasure to have here at the hotel. We are blessed to have a great staff here. Thank you again, we are looking forward to seeing you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Nice, accommodating staff! Clean rooms!"
We recently stayed at the BW Grande River Inn and Suites. The front staff are so nice, professional and accommodating. They went above and beyond for me because I had made an error when booking the hotel. They accommodated us at every turn! The room was clean, and spacious.
Thank you for the wonderful comments about our hotel. We appreciate having you stay with us and hope to see you again soon. We will post this for all the staff to see. Thank you again, Karen Nielson 970-261-0026 [email protected]
"Excellent Choice"
The hotel was in great shape.. I love the courtyard... The pool and hot tub were clean and towels were provided... Beds are very comfy and there are extra pillows which i love.. Breakfast was hot and yummy... I would stay here in again in heartbeat!
Thank you so much for the wonderful comments. We are glad you enjoyed your stay with us and are looking forward to your next visit with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Fantastic"
Exceptional Staff, very nice rooms, good nights sleep, clean pool, Jacuzzi, very good hot breakfast with several choices. We will always go here when in Grand Junction now. Entertained in the suite room.
I really appreciate the nice comments about our hotel you gave on Trip Adviser. We know we have done a good job when we get comments like yours. I will post this for the whole staff to see. They work very hard and this will make their day. Again thank you and we are looking forward to having you stay again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"STAY HERE FOR AN AMAZING STAY"
This facility is the cleanest.. the best .. the most friendly .. best food.. beds are better that ours at home .. great Staff (thanks Jody) and we highly recommend to everyone .. none better! and PET FRIENDLY! so awesome! Bravo and when you want to feel like home.. this is your place!
Thank you for your comments. Your son picked a great college to attend. It has grown into a great university, with a personal touch. Thank you also for staying at our hotel. If there is any thing we can do to improve your stay, please tell us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Clean and convenient"
This is our third stay here - we use it when I visit my son in college. It's very clean, right off the highway, and has nice amenities. The breakfast is decent and the staff goes out of their way to help you.
"Top Quality, Great Location"
This motel is easily accessible from the interstate, surrounded by several restaurants and nearby shopping. The staff was very accommodating. The pool and spa and courtyard area were very nice. The overall stay was hassle free and exactly what you would expect from a top end motel. Great family stay.
Thank you for taking the time to comment on our hotel. We are so glad you enjoyed your stay with us. We hope if you are in the area again, we will have the pleasure of having you stay with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"holiday visit"
this was our 2nd time staying here, and it was just as enjoyable. this is a convenient place for us, as it is close to family, and has a pool and breakfast, and allows pets. hubby likes the internet connection, too. the staff is always friendly and knows what they are doing.
Thank you for staying with us again. we appreciate your nice comments about the hotel. Glad you can bring the whole family including the family pet. We hope to see you soon again. Have a Happy New Year and again thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Clifton overnight"
My wife and I have stayed at this motel several times, for us it is a very nice location and it is a great value. The breakfast is always well presented and fresh. I always figure the BW breakfast makes the value! This trip is the first time we tried the hot tub, clean comfortable and pleasant. We like the courtyard here as well
Thank you for staying at our hotel. We appreciate you taking time to write a review for us. We are glad you enjoyed your stay with us. The hot tub feels good after a day of travel, and the courtyard is very relaxing. Again, thank you for your review, we appreciate it. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Convenient location, comfortable and clean"
The Best Western Grande River Inn and Suites is located right off the I-70 Business loop, and it is close to restaurants, a grocery store and gas stations. Check-in was quick and seamless. Staff was very friendly and helpful. Our room was on the first floor facing the courtyard (a nice place to sit – lots of tables and chairs for relaxing) and was very clean. The room was large and nicely furnished and the bed and pillows were comfortable. The table with the outlet on the leg was a great place to set up our laptop and the wifi was decent. The bathroom was large and the shower had good pressure. The included breakfast buffet had many choices including scrambled eggs, bacon, waffles, etc. We can't think of a negative and would definitely stay here again.
Thank you so much for the time you took to write such a complete review of our hotel. It helps for new guests looking at our property. I'm glad you enjoyed the courtyard, it's one of the best amenities of the hotel. We hope to see you again in your travels. Thanks again for the nice review. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Comfortable Stay"
Like other BW's, this was a large room compared to other chains. Clean, comfortable and friendly service. Breakfast was the usual and my wife liked the fact that they had oatmeal. WIFI seemed a tad slow, but I'm used to lightning fast. I would have preferred a softer bed, but I would gladly stay again. Good value and great location for us.
Thank you for your nice comments about our hotel. It is great to hear you enjoyed your stay with us.. We are in the process of upgrading our internet service, so next time hopefully we will be lighting fast for you. Thanks again for staying with us and taking the time to comment. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Clean and Nice"
This Hotel is in a great location ---close to the Interstate, food establishments, and parks. Staff very friendly & the hotel grounds very tidy. Nice indoor pool is available too. We think the value is very good.
Thank you for taking the time is fill out a comment on our hotel. We appreciate the great marks you gave us. We will show this comment to our staff, it means a lot to them, as they all work very hard. We are looking forward to having you as our guests again, travel safe. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Disappointed"
King accessible requested and promised, but not delivered. Shower chair provided but handrails and shower did not meet minimum ADA requirements. Offered to put us in queen accessible room, but that was not what was we required.
Thank you for your comment about our hotel. From the information you gave me, I apologized for the lack of training we gave one of our new front desk staff. I feel she tried hard, but lacked the information she needed. We will look at our training program to make sure we do a better job and this does not happen again. I appreciate you taking the time, so we can improve our guest service. Thank you, Karen Nielson 970-261-0026 [email protected]
"Great comfort, EZ on and off I-70"
Super quick check-in and out. Excellent room, clean with comfortable beds. Free Wi-Fi and good TV reception. Lovely central courtyard. Hot buffet breakfast included a variety of options. Side-hallway provided quick access to the parking lot.
Thank you for taking time to comment on our hotel. We appreciate the comments you gave us. We hope you will stay with us again. Thank you Karen Nielson 970-261-0026 [email protected]
"Clean and Re-done"
Well done clean up. Staff is super. If you just need a place to stop over for a good nights sleep, it will do. As long as the neighbors are not noisy - rather thin walls. The beds are great. The room is very clean. The courtyard is also very nice.
Thank you for your comments on our hotel. We appreciate you taking the time for us. Hope you will stay with us again. Thank you, Karen Nielson 970-261-0026 [email protected]
"very nice"
clean, easy to find, new looking. Rooms very clean, nice décor. Pretty courtyard. Was too late for the breakfast, but what I saw looked good. Only problem was the vanity in our room was set at child height, very low to bend over to brush teeth, etc. I loved the bed, husband said his side was soft.
Thank you for all the nice comments you made about our hotel. We appreciate you taking the time. We are moving all the low vanities this winter. So next time you stay they will be at the right height for everyone. We hope to have you stay with us again, Thank you, Karen Nielson 970-261-0026 [email protected]
"I love this place"
We showed up early with s passenger van and a trailer for a family get together. The people here were super nice and showed us a great place to park and even let us plug our trailer in. The 3 groups of family members we met here all stayed in rooms next to each other. The pool the breakfast and the coffee are superb !!
Thank you for your nice comments about our hotel. The staff was glad to help you with your trailer. We love to have families stay and enjoy our amenities. We hope you will stay with again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Would definitely stay here again"
Our room was very nice, clean and comfortable. We were here three nights. The bed and pillows were very nice. The shower was very nice. All in all and very good experience and would highly recommend it.
Thank you for your nice comments about our hotel. We appreciate you taking time to comment and give your input. We hope to see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Lovely hotel, peaceful surroundings, good freeway access"
The central courtyard makes this smallish hotel quite relaxing. The breakfast buffet is small, but of good quality, except for the sausage links. I would not recommend this location for business travelers as there were no electrical outlets anywhere near the desk. This made it rather inconvenient to set up shop and take care of my work.
Thank you for your comments. We are so glad you enjoyed the courtyard,it is very relaxing. I am sorry you did not find the outlet you needed. There should have been outlets on the desk light or on the side of the table. I will check into this. Thank you again for staying with us, we appreciate it. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Clean comfortable room."
We don't usually stay at a motel with exterior corridors, but out room opened out into an enclosed courtyard and that was o.k. The lobby was large and sunny and the breakfast was quite good. Would recommend.
Thank you for staying at our hotel and taking the time to comment. We are glad you enjoyed the courtyard, it is a favorite of our guests, it is a great place for breakfast in the morning or glass of local wine in the evening. We hope to see you again if you travel this way. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great place to stay and explore Western Co."
We stayed there three days and explored the area Grand Mesa and the NP's the BW is relaxing and the courtyard is great. Tables to sit at and have a glass of wine and snacks. We will be back and stay with them again.
Thank you for your nice comments about our hotel. So glad you had time to enjoy the courtyard. It is so relaxing after a day of site seeing. Great place to have your breakfast too. We are looking forward to having you for our guests again. Sincerely, Karen Nielson 970-261-0026 [email protected]
"Great Staff and Family Friendly"
This Motel has great and friendly staff. They are all ready to help meet the needs of all patrons. The breakfast was a full continental breakfast with a little bit of everything. I really liked the miniature waffles.
Glad you enjoyed your stay at the hotel. Our staff appreciates your nice comments about them. They enjoy their jobs and it shows. We hope to see you again. Thank you again for your nice comments. Sincerely, Karen Nielson 970-261-0026 [email protected]
"nice court yard"
The hotel is off a main highway, most of the rooms surround a court t yard. The court yard has nice tree and tables. Free breakfast was very good hot breakfast also yogurt and fruit. Rooms large, very comfortable staff friendly and helpful . Large heated pool that opens at 6am, heated nice hot tub.
Thank you for staying with us and sharing your nice comments with the hotel. So glad you had time to enjoy some of our amenities, such as the courtyard, and the hot breakfast. The courtyard is a great place to relax after an long day on the road. It is also a great place to have breakfast. Again, thank you for staying with us, we hope to see you again if your travels bring you our way. Sincerely, Karen Nielson 970-261-0026 [email protected]
"A decent location for those traveling with dogs"
We chose this hotel because Best Western's Web site offers an easy way to locate pet-friendly hotels in their chain. We were traveling with 2 medium-sized dogs and we were welcomed when I checked in with a goody bag of poop bags and Milk Bones--a nice touch after a long day in the car. The room was small but had enough room for the dogs to find a place to sleep without being underfoot. The design of this motel has every door opening to the outside, which is good for those of us traveling with dogs. The mattresses were good and the pillows, plentiful and soft. The towels were surprisingly soft too, within the metric of non-luxury-hotel towels. The noise from the water in the nearby room was rather loud, but not too bad. The television/cable was a bit of a mystery. A list of the channels available would have been helpful, since the "easy-to-sanitize" remote and/or the cable service itself didn't provide a guide. Several stations even had some sort of narration of action--perhaps a variation of closed-captioning for the blind?--that was pretty annoying for the sighted. (The person at the front desk she had never heard of such a thing and offered to have the maintenance person stop by; but my husband seemed to fix it by unplugging and replugging the cable--probably some kind of reboot.). The breakfast buffet was good, with scrambled eggs, bacon and sausage links, hot biscuits, freshly made non-instant oatmeal. My only quibble would be that they only offered grape jelly rather than others like strawberry or blackberry jam. Just a minor point. For the dogs, it was an okay location. The pet area had nicely watered grass, although it was pretty small. And unlike other places we stayed on this trip, no park was within walking distance. However, we stumbled on a nice option for dinner, since we couldn't leave the dogs in the car (too hot) while we ate dinner and we couldn't/wouldn't leave them in the hotel room alone. We got a takeout pizza at Enzo's Pizza Shack, which was just across the street. (At the other end of the building from the Subway--thanks, TripAdvisor, for that #1 rating!) We then drove just a short way to the state park along the Colorado River and had a lovely picnic and a nice stretch of the legs for both humans and dogs alike on a post-prandial stroll between the river and the small lake.
Thank you for your nice comments about our hotel. We are glad you are traveling with the whole family, it's hard to leave the pets at home. We appreciate the write up about our hotel, it will give new guests a good idea about our property. Thanks again for staying with us, hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
Share the link of
this hotel
this hotel