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Best Western Hotel Grande River Inn & Suites, Clifton

4.5/5  - basé sur 449 notations.
3228 I-70 Business Loop, 81520-7600, Clifton, United States - See map
Best Western Grande River Inn & Suites - Have breakfast in the beautiful courtyard in the morning or a glass of local wine in the evening. The Best Western Grande River Inn & Suites is ideally located in the center of Clifton. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Stay at this newer hotel located on the eastside of Grand Junction, CO with a large heated indoor pool and hot tub. Near the wineries, orchards, hospitals and Colorado Mesa University. The Best Western Grande River Inn & Suites is known for its personalized customer service and comfortable accommodations. The hotel places travelers in the midst of beautiful Colorado scenery on the east side of Grand Junction. Outdoor enthusiasts can enjoy nearby Colorado National Monument and Grand Mesa National Forest. Popular local attractions include wine festivals, peach festivals in nearby Palisade, just a short drive from our Clifton location. Guests can enjoy all the activities in Grand Junction and Palisade, while still having the peace and quiet of our hotel, relaxing in the beautiful courtyard with a glass of Palisade wine. The hotel is small with an almost boutique atmosphere, offering inviting guest rooms featuring free high-speed Internet, microwave and refrigerators. Some rooms open into the beautifully landscaped courtyard, where guests will wake each morning to a complimentary hot breakfast. Additional hotel amenities include a large indoor heated swimming pool, hot tub, exercise facility, whirlpool suites and business services. We pride ourselves in cleanliness and a great staff to serve your every need. We're a pet friendly property. so please bring your whole family to stay with us. Our Clifton hotel is located a short distance from all Grand Junction hospitals. Saint Mary's Hospital, Community Hospital, and for our special Vets, Grand Junction VA Medical Center. Colorado Mesa University is also an easy drive from our front door. Don't delay! Make a reservation today at the Best Western Grande River Inn & Suites in the Grand Junction, Colorado area offering each guest outstanding customer service.

Best Western

Hotel Grande River Inn & Suites

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 449 guest reviews
NOTE ISSUED
Excellent
265
Very Good
136
Average
34
Poor
10
Terrible
4
REFER TO NOTICE
Business Business
41
Couples Couples
156
Family Family
174
Friends getaway Friends getaway
24
Solo travel Solo travel
37
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Friendly staff"

5
14/11/2018

Friendly staff and a comfortable plus a decent breakfast bar make this a good place to stay. We spend a week every year in Grand Junction visiting family. I love the center patio. We also appreciate the location of the property.

KarenN2790, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us at the Best Western Grande River Inn and Suites. We really appreciate the nice comments about our hotel. We are looking forward to your next visit! Thanks again, Karen Nielson 970-261-0026 [email protected]

"Good Value along I-70"

4
21/10/2018

This was a nice place for my family to stay near Grand Junction, CO. The property is well maintained and the staff are all very helpful and friendly. Most rooms open to a secure and tranquil courtyard. Our room and the entire property was very clean. Nice indoor pool and hot tub. It is within walking distance of all kinds of decent restaurant options. We would stay again.

KarenN2790, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for stay with us at the Best Western Grande River Inn and Suites. We really appreciate your very nice comments about our hotel. So glad you had time to enjoy the courtyard, it is a good place to relax. Thank you again for such lovely comments, I am posting this for our staff to read. We have a great team here, they work very hard to give great guest service. Hope to see you again as our guests. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Midway between Dinosaur and Arches"

5
04/10/2018

This is my third stay at this facility and it still performs. Rooms are clean and comfy and the breakfast can be eating indoors or outdoors. About 5 miles away is a "Restaurant Row" with nearly all national chains. There are also 4 or 5 chain restaurants right across the street. Stay here, you won't be sorry.

KarenN2790, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying at the Best Western Grande River Inn and Suites again. We appreciate your comments about the hotel. Glad you got to eat your breakfast in the courtyard. We hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]

""decent place and good value""

3
02/10/2018

This hotel is a great value in a safe area. There is small green courtyard in the center of the hotel. The hotel is older but well maintained and the rooms are clean. The breakfast is included and just average. The hotel staff are friendly and helpful.

KarenN2790, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments about the hotel. We hope you had breakfast in the courtyard or maybe a glass of local wine in the evening. We hope to see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]

"love this hotel"

5
27/09/2018

This is one of the nicest motels we have stayed at. The room was attractive, the beds comfortable, the amenities in the bathroom were far beyond most hotels. The staff was friendly and knowledgeable and helpful. The free breakfast buffet offered more items than we had seen at any other Best Western. It is a short distance from the interstate on a business loop. Most of the restaurants in the area are fast food, but there was a wonderful Italian restaurant across the street.

KarenN2790, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you so much for staying at the Best Western Grande River Inn and Suites. It was our pleasure to have you as our guests. We appreciate the nice things you said about our hotel. We are looking forward to your next visit. Again, thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Comfortable and good location"

5
24/09/2018

The hotel was very clean, welcoming and felt very safe. As a younger female traveler, it's always nice when I feel safe in a hotel. Rooms were quiet, very clean and the beds were comfortable. Definitely will stay again if the need arises.

KarenN2790, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying at our hotel, the Best Western Grande River Inn and Suites. It's is so nice to hear you felt so comfortable while staying with us. Hope you also got to enjoy the courtyard too, as it is very relaxing. We hope to see you on your next trip to our area. Have a good fall and winter. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Good value , clean and comfortable."

4
19/09/2018

The tiltle sums is up. Two double beds in a clean and comfortable room with good air con and and a hot shower was what we were looking for and this hotel ticked all the boxes. Good breakfast and friendly service convinced us to continue using these hotels on our road trip through Colorado. We were not disappointed. Good access to the highway and a quick drive to Palisade for the peach festival made this the ideal spot. Very good value for a family of 3 or 4.

"Great Hotel Close To Everything"

5
17/09/2018

This hotel was great, and includes an enclosed court yard. The amenities were nice and the room was excellent. The hotel is 2 blocks from a Starbucks and City Market grocery store & gas station. It is a quick 10 minute drive to Palisade, 5 minutes to I-70, or 15 minutes to downtown Grand Junction.

"Almost a 5 - good night's stay"

4
11/09/2018

This is a very pleasant, updated older facility. It's in a great location, on "business" I-70 just off the main interstate. It's a few miles east of Grand Junction and perfect if you're headed south on HS 141 to Telluride, Ridgway, Delta or Ouray because the intersection is about 100 yards from the hotel. The hotel has a really lovely large interior courtyard with grass, trees, shrubs and table and chairs. And many of the rooms open onto the courtyard, so they are quiet. The bed was comfy, both soft and firmer pillow choices and good linens. Big bathroom and loads of hanging and drawer space. The breakfast room was on the small side and the breakfast choices certainly were acceptable, but nothing noteworthy. Good solid choice overall and if you're headed south (as we were) you get to miss Grand Junction!

KarenN2790, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for taking the time to comment on our hotel, The Best Western Grande River Inn and Suites. We appreciate the positive comments you wrote about the hotel. So glad you enjoyed the courtyard, it's a great place to enjoy a glass of local wine in the evening or your breakfast in the morning. Thank you again for staying with us and we hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]

"Peach adventures"

5
08/09/2018

Went for Labor Day weekend. Great location for the wine and peach route in Palisade. Great room and service. Will definitely be back in the future.Pool was nice and clean. Numerous 4 to 5 star rated local restaurants some within walking distance.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for commenting on the Best Western Grande River Inn and Suites. We appreciate the good things you had to say about our hotel. Hope you had time to enjoy both the wine and peaches. A glass of local wine is nice to have in our courtyard especially on these beautiful evenings. i'm posting this for all our employees to see, they appreciate guests noticing their hard work. Thank you again, Karen NIelson 970-261-0026 [email protected]

"Clean and Comfortable"

4
27/08/2018

Other than a few maintenance issues on the property it was a nice clean place to rest after long hour on the road. Pretty basic breakfast but nice hot tub and comfortable beds. Good location to access Plisade or Grand Junction plus CO National Monument, Grand Mesa, and much more.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for taking the time to give the Best Western Grande River Inn and Suites your comments. We always appreciate the good comments but it helps us if there are any issues. We will look at our maintenance program and make sure we are not missing anything. Thank you again for staying with us and we hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Clean rooms."

3
18/08/2018

Stayed here on my return from a six-day backpacking/camping trip around Nevada and Utah. The room was clean, and the A/C worked perfectly; it was August. However, the WiFi was horrible. Absolutely horrible. Also, I've gotten about a half dozen emails asking me to take their survey. Cool it with the survey's people. It's annoying.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your comments. I understand your comment about the WIFI. As guests add internet items, we have upgraded our service. We are in the process of a large upgrade again. I apologize for your inconvenience, we will have a great internet service on your next visit. Thank you for your nice comments at the Best Western Grande River Inn and Suites too. Hope to see you on your next trip. Sincerely, Karen 970-261-0026 [email protected]

"Great Value"

5
12/08/2018

Great hotel with an excellent pool and hot tub. My children loved the pool and nice it had pool towels. Nice rooms. The beds were comfy. Nice free breakfast included. The hotel was clean and rooms open up to the outdoors which I liked.

"On way home"

3
10/08/2018

Stopped on way home to Wyoming. We had appointment to go to orchard to buy peaches the next morning. The employee at the front desk was very nice and professional. Had issue with TV so he came right up to fix it.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
So glad you got peaches this year. The crop was a really good one and the peaches are so sweet. I apologize for the problem with the TV, but am proud of our staff member for fixing it right away. I am very appreciative of our staff, they all are so good to our guests. Thank you again for staying with us and hope to see you next year for more of those good peaches. Sincerely, Karen 970-261-0026 [email protected]

"Grand River in Clifton"

5
30/07/2018

Very nice room with a warm breakfast. We were on our way to a funeral and the last minute reservation was handled quickly and efficiently. I would highly recommend when you are in the Grand Junction area.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us at the Best Western Grande River Inn and Suites. We are very sorry for the reason for your travels. It will be good to be with friends and family during this time. You are in our thoughts and prayers. Sincerely, Karen Nielson 970-261-0026 [email protected]

"almost literally off the highway"

4
18/07/2018

the courtyard is a perfect place to relax after being on the road. you probably need it if you are coming from Denver due to all the construction. there's also great views of the mountains right outside the front door to the north.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the nice comments about our hotel, the Best Western Grande River Inn and Suites. Our courtyard is a perfect place to relax with a glass of local wine or have your breakfast. The mountains are such a big part of Colorado's beauty. We have some of the prettiest sunrises and sunsets over our mountains. We hope your travels will bring you to our area again. Thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"No Glitz and Glamour Just Comfy and Cozy"

4
11/07/2018

Spent a lovely few days in this hotel which is conveniently located near the Grand Mesa and other scenic spots. The staff is outstanding, especially the lovely girls at the breakfast buffet. The beds are oh so nice after a long day of seeing the lavender and the lovely mountains. If you want downright homey with a great breakfast and scenic courtyard, this is the spot for you. Easy parking and that great all day coffee are wonderful extras.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for much for the very nice review. We are so glad you enjoyed your stay at the Best Western Grande River Inn and Suites. Our area is full of things to do and see. Hope you will come back for another visit, as the wineries and orchards are fun to visit. Thank you again for staying with us, we appreciate it. Sincerely, Karen Nielson 970-261-0026 [email protected],com

"Great staff, average hotel"

3
11/07/2018

After 10 hours of driving I was happy to be anywhere! This spot is clean and relatively quiet. Close to a few restaurants and accessible to I-70. Didn't eat the breakfast, but the lobby coffee wasn't terrible.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments, as we take them to heart. We hope you will visit us again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"MN to NV trip"

2
11/07/2018

My room was dusty, had garbage underneath the bed. The carpet needs to be cleaned. The oatmeal and gravy wasn't heated. It should have been all correct for $150 for a weeknight. The bed was comfortable, it was quiet and the staff were friendly.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
We have read your comment and are checking with the staff. We take great pride in our hotel and staff. Thank you for your time. We hope you enjoy the rest of your summer. Thank you, Karen Nielson 970-261-0026 [email protected]

"Charming motel"

5
03/07/2018

This Best Western has been thoroughly updated and brightened. New air conditioners, room updates, remodeled lobby, the works. Even has elevators! They've added a terrific courtyard (see photos), where many people ate breakfast outside. Breakfast was good (eggs, meats, waffles, etc.). Service was great, as the staff was friendly and eager to help. Staff is obviously proud of this place. Great place to stay if you're going to any of the numerous festivals held in Palisade, Colorado.

"Nice Property"

4
20/06/2018

Happy with all aspects of my one night stay. Friendly and efficient check-in and out. Clean comfortable room. Urban location with plenty of restaurants to choose from and convenient Interstate access.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us at the Best Western Grande River and Suites. We appreciate your nice comments about our hotel. Hope you had a chance to have breakfast in the courtyard. Hope to see you on your next visit to our area. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Friendly with Thoughtful Touches"

4
11/06/2018

I stayed here because it was the closest hotel to where I needed to be. I was pleasantly surprised by the updates, including USB charging ports in the room, all the various toiletries, coffee, tea and cucumber water available all day in the lobby. As a vegan, I was able to find food for breakfast in the buffet (oatmeal and fresh fruit). Outdoor courtyard was a pleasant option to avoid the TV blasting in the breakfast room. The only negative was a loud humming noise that woke me around midnight and lasted most of the night. At first, I thought someone was revving their motorcycle in the next room, then I thought it might be a train going by, but it lasted too long. I was fortunate to be able to use my earplugs and shut the bathroom door to eventually fall back asleep.

Guest S, Manager at Best Western Grande River Inn & Suites, responded to this review
Thank you for the very nice comments about our hotel, the Best Western Grande River Inn and Suites. We appreciate you taking the time to complete the questionnaire. We are thankful you had the opportunity to have some breakfast. We try to make a variety available for everyone. Thank you for staying with us and we hope to see you again on your next time in our area. Sincerely, Front Desk Staff (970)434-3400

"An excellent hotel in Western Colorado "

5
06/06/2018

My wife and I decided to stay here on our way to Las Vegas and this hotel was excellent. All of the staff members were friendly and helpful. We paid a fair price here. Our room was big and spacious and clean. The bed was comfortable and the sheets were fresh and clean. The hotel is easily accessible from I-70 at Exit 37 via I-70 Business and US Route 6. And there are plenty of stores and restaurants nearby for added convenience. We will definitely stay here again

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the very nice comments about our hotel, the Best Western Grande River Inn and Suites.. We appreciate you taking the time to complete the questionnaire. We hope you had time to have your breakfast outside in the courtyard. Thank you for staying with us and we hope to see you again on your next time in our area. Sincerely, Karen 970-261-0026 [email protected]

"One of my favorites!"

5
28/05/2018

I highly recommend the Best Western Grande River Inn & Suites for your stay in Grand Junction! I travel to this area of Colorado quite frequently and consistently enjoy my stay at this property. The rooms are quiet and comfortable, the staff truly focused on guest comfort, the amenities in good repair and available, and the breakfast that's provided really great. I'll definitely return again and again!

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us at the Best Western Grande River Inn and Suites. Your nice comments are very much appreciated. Hope you had time to have your breakfast in the courtyard. This time of year is great to have coffee in the morning or wine at night. I am posting this comment sheet for the staff to see, as they have done a great job. Hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Horrible customer service"

1
26/05/2018

I had planned a trip to ride in Fruita and Palisade, but suffered a broken right leg two weeks before the trip. I called to see if I could receive a refund or credit and spoke to a man named Zachary. He said unless I could find someone else to use the room, I would just lose my money due to the cancellation policy. He mentioned I received a discounted rate through Hotels.com and there's nothing he could do and was unwilling to even allow me to speak with someone else due to the policy. I found someone to use the room and when she arrived, Zachary was VERY condescending and told her he would have to turn her away if she couldn't produce my photo ID and credit card used to purchase the room. In a full cast on my leg, I hobbled all over my house to try to find my wallet. The "potential" guest ended up finding my wallet in the car she drove and was finally allowed room access. Zachary was once again VERY condescending and she did receive her room key, but left in tears. The guest service employee at the front desk of a chain hotel made a paying guest cry. I work for a 10,000 employee company and have recommended we pull any arrangements with Best Western due to this one experience. You need to hire better help.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for filling out a comment on our hotel. Fist of all, I'm so sorry you have a broken leg, this is a poor time right in the summer to be laid up. As for the problem with your reservation, when a person makes a reservation through a third party web site the rules for what the hotel can do for a guest change. The third party have control of the money and the refunds. Most people go to the third party sites to get discounts, which works until there is a problem. Best Western has a guarantee to give the same low rates, but we have control on giving our guest help when they need it. Again, I hope you are back on your feet and enjoying mountain biking. Have a good summer. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Nice place to stay "

4
25/05/2018

Nice staff, clean/large rooms, comfy bed and linens, indoor pool and jacuzzi, the gym is small and the belt on the treadmill slips (be careful if you use it), breakfast (eggs, sausage, pastries, muffins, cereal, juices, coffee), dining area is clean, vending machines on property, room w/frig & microwave, quiet but if you have a heavy walker upstairs-it's loud, elevator available, nearby stores, gas & places to eat.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying at our hotel, the Best Western Grande River Inn and Suites. We appreciate the very nice comments about our hotel. We are always improving our hotel and listen to what our guests want. Thank you for your input. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Business Traveler"

5
22/05/2018

I have been a Marriott Courtyard person for many years, I have switched to BW and could not be happier. The competitive cost and the quality are best in class. What a great Hotel. Great Staff and Great Amenities. A+

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Welcome to the Best Western World!!! Thank you for stay at the Best Western Grande River Inn and Suites. Best Western is working hard to be a great business traveler's hotel. Hope you had time for breakfast in the courtyard, at least a cup of coffee. We are looking forward to seeing you on your next travel through Grand Junction. Sincerely, Karen Nielson 970-261-0026 [email protected]

"bring your febreze"

4
21/05/2018

Nice hotel but a little musty. Bring your febreze or Lysol so that you can spirits it around and enjoy the beautiful courtyard. Our room did not have a closet but did have a wardrobe and that was ok. The Blow dryer and iron made life easier and the shower was great!. The night desk clerk was super great when our Grandkids wanted to come and swim. (nice pool and spa by the way) and got them some noodle floaties from the back, I thought that was really great.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for taking the time to comment on our hotel, the Best Western Grande River Inn and Suites. We are always glad when the grandchildren can enjoy the pool, and play with all the floaties. The courtyard is also very enjoyable for breakfast too, with the the birds and fresh air, it is very relaxing. Again thank you for staying with us, hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]

"good"

4
16/05/2018

breakfast left a bit to be desired but all in all it was ok . Sheets a bit small for mattress so did not want to stay in place. I expected a little bit better for the price. There is a beautiful courtyard between the rooms, however if people are there late in the evening you can hear them talking if A/C is not running. Pool looked beautiful however I did not use it. Towels and washcloths are thick and comfy with a nice big shower.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us at the Best Western Grande River Inn and Suites. We appreciate your comments on our hotel. The courtyard is a beautiful place and we will alert the staff to watch the guests to keep it more peaceful at night. We hope next time you will have time to use the pool and maybe have breakfast in the courtyard. Thank you again for staying with us. Sincerely, Karen Nielson 970261-0026 [email protected]

"A nice place to stay"

5
15/05/2018

We stayed here two days while visiting the area and it was a great "base camp" for our exploring. Our room was a little larger than others we have occupied on this trip, the bed comfortable, and the TV was larger and "high def" (great for watching the hockey playoffs). Breakfast was good, with the option of eating in the breakfast area or the court yard. It is pet friendly, and while the doggie area was small it was always clean (thanks to responsible pet owners as well as the staff). They provided a treat bag for our dog when we checked in. Even being located on a busy street the property was quiet. My wife really enjoyed our stay here. The only disappointment was finding only a few electrical outlets for our devices. For food options KFC and the Shell station convenience store are next door, and Popeye's, and Taco Bell are across the busy street.

Guest S, Manager at Best Western Grande River Inn & Suites, responded to this review
Thank you, John M, for taking the time to provide your review of our hotel property. We are glad you enjoyed your stay and would love to have you stay with us again in the future! Have a wonderful day! -Front Desk

"Clean and ok room, breakfast was marginal"

3
03/05/2018

The motel room was nice and clean but nothing special. The night was quiet and we got a good rest. The only real complaint was that the breakfast offerings were a bit un-appetizing. The scrambled eggs were floating in water on the steam table for some reason so we didn't even try them.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for picking our Best Western Grande River Inn and Suites to stay at. We take all comments seriously, and will check on the problem with the eggs, as we want you to have the best breakfast and enjoy the other amenities of our hotel. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Outstanding hotel"

5
30/04/2018

This hotel is conveniently located within walking distance to restaurants, pharmacy and park. Our stay was very satisfactory and the full hot breakfast was a perfect way to start the day. Hot fresh coffee is onsite 24 hours a day. The pool is clean and very large. We would stay here again.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying at our hotel, the Best Western Grande River Inn and Suites. We appreciate your nice comments about our hotel. We are looking forward to having you stay with again. Hope to see you soon. Sincerely, Karen 970-261-0026 [email protected]

"Nice hotel but not great location if you are visiting the monument"

4
01/04/2018

The hotel was clean, relatively modern, and had a lovely breakfast. Great coffee and we appreciated the infused water and Chex Mix that was always available in the afternoons and evenings. The cable TV was hit or miss. Most channels did not come in clearly and had lots of digital static. This lead to us watching Cornhole Championships on ESPN2 one night because it was the only channel that came in clearly. Didn't know they had a championship for that, but it was oddly interesting! We didn't get housekeeping one night, which was unfortunate. By the time we got back to the hotel it was too late to get it and we had to get clean towels and more shampoo/conditioner from the front desk. The girl working the desk was nice, but never apologized for the error, which was disappointing. And no, we did not have our Do Not Disturb sign out, nor did we select the No Housekeeping option for 250 extra Best Western points. The hotel was a good value, but there are nicer areas of town.

Guest S, Manager at Best Western Grande River Inn & Suites, responded to this review
Thank you, leahb908, for sharing your feedback with us, your business means a lot to us. I would like to apologize for exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If we can provide you with any assistance, please don't hesitate to contact us directly. Thank you, Front Desk Staff (970)434-3400

"rooms are very modern / current"

4
30/03/2018

enjoyed the room as it appears it was recently redone and is more modern the appearance of the hotel itself, not saying the exterior is bad just that the rooms are newer. The pool and spa were in excellent condition, current and very clean. Not impressed with the breakfast or the in-room coffee

"Nicest place & fairest value on the Western Slope"

5
02/02/2018

For once, I don't even have any suggestions on improving this place. Always very comfortable, pleasing stay. Best Western has really stepped up their "game" in the last couple years & this place is a prime example!

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you so much for the nice complement on our hotel. Yes, Best Western is moving forward with great properties. We hope to see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Clean, quiet, pet friendly and comfortable . I will only stay here when I visit Grand Jct"

5
02/01/2018

I will only stay here when I visit family in a Grand Jct., Colorado. Easily accessible, beautiful rooms and great breakfast. Bring your bathing suit, indoor pool is wonderful. Friendly staff and very clean.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the very nice comments, we really appreciate them. Glad you have time to use our amenities. We are looking forward to seeing you again. Have a good winter and drive careful. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great staff, bad area, paid more than the Marriot for lower quality of everything."

3
04/12/2017

I stayed at the Marriott one week prior at the other end of town. It had great security in the hotel and parking area. No walk outside to get to the pool and spa. Modern and spacious rooms, bigger pillows, better towels and great staff. My review was 5 star and I paid $28 a night less for the exact same room request. Though the staff at BW was awesome in every way. The area is very rough, the hotel style is very 80s, and it is a cold walk too and from the pool and spa area. I would not reccomend this place to anyone traveling on a motorcycle or open atv trailer. If it can't be taken in the room don't leave it in the car. I whitnessed several events in the parking area that kept me up all night worried about my Harley.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your comments. Yes, we do have a great staff. I am very proud of them. I am sorry you encountered some 12 year old boys in our parking lot. The sheriff has now handled the situation and the boys have been turned over the their parents. Our neighborhood has a lot of new businesses and a Gold's Gym. There are several new fast foods restaurants and also some nice sit down restaurants. The hotel was built with a very pretty courtyard, where in the summer our guests can eat breakfast or in the evening have a glass of our local wine. There is a pool restroom where you can change out of your swimwear, the pool is large and heated along with a nice hot tub. Again, thank you for staying with us and we hope you have safe travels. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Overnight stay"

5
02/12/2017

On a very recent cross country trip we took we stayed in several Best Western hotels . I believe this was the nicest location. We had excellent treatment and had a very comfortable stay. What I love about Best Western is the fact that you will always have a comfortable bed !!

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you so much for the nice comments. We are so glad you got a good night's rest. We hope we see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great place to stay"

5
28/11/2017

Great staff and hotel. Traveling with dogs and had great pet walk area. Quiet and clean. Will definitely plan to stay here again. Safe parking and very impressed with breakfast. Excellent assortment and quality

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for stay with us, pets and all. We are pleased that you enjoyed your stay with us. It's nice to start the day with a good breakfast, glad you enjoyed ours. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Easy to get to?"

4
14/11/2017

This property is fairly easy to get to but you need to be prepared to keep your eyes open. There is a bit of a twist at the entrance. Otherwise this was a great and quiet evening in a clean and well managed property. The staff was friendly and attentive and our stay was uneventful... that's a plus after about three weeks of travel. There was a restaurant across the Loop road but they got our order wrong and had not included any silverware (plastic or otherwise). That's a separate review however. I would liked to have tried the pool but did not get around to it. Overall this was a pleasant stay and breakfast got us out and back on the road easily.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for taking the time to write a comment for the hotel. So glad you enjoyed your stay with us. We are so sorry the restaurant didn't get the order right, when you are tired that hard. We hope you will stay with us again, and have safe travels. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great value for the price."

5
01/11/2017

I choose this hotel for a couple of reasons. Price, ability to gain points and past experiences with the Best Western brand. This hotel offers the same quality of stay as the fancier, more expensive hotels. The beds are comfy, which means I fall asleep earlier and get better rest. I also love the key entry system, easy with loaded arms! The staff was great and the property in excellent condition.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for choosing our hotel and being loyal to our Best Western Brand. We hope to see you again in the future. Thanks again so staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Best Western Grande River Inn & Suites, Clifton review"

4
30/10/2017

This hotel was a good place to stay. It is right off the highway so a bit more expensive but the staff is pleasant, amenities are good, and the room was clean and comfortable. The full hot breakfast makes it easy and quick to be up and on the way quickly in the morning and if staying in town they have a quiet courtyard and pool to help you relax and unwind after business meetings or visiting family and/or friends.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us. We are glad you had time to enjoy the amenities. The courtyard is a great place to have breakfast or a glass of wine in the evening. We hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great hotel in wine country!"

5
30/10/2017

This was a nice hotel with friendly staff. Very helpful! Nice pool. Great hot breakfast! Room was very clean and comfortable. Room faced a nice courtyard area with tables and chairs. Very relaxing. Great place to stay if wine tasting!

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us. We hope you enjoyed the courtyard. Great place to have a glass of wine or breakfast in the morning. We hope to see you on your next trip to Grand Junction. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Surprisingly Pleased"

5
22/10/2017

There was an attention to detail that surpassed my expectations. The hotel was quite clean and just overall quite nice. It was comparatively priced favorably. I will definitely consider staying there when I am in the Grand Junction area.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the very nice comments. We are so glad we will have the chance to have you as our guest again. Have safe travels and enjoy the fall and winter. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Cute little hotel"

5
13/10/2017

Being remodeled but still clean and nice. Staff was very professional; but friendly. Breakfast was plentiful with lots of options to choose from. Front lobby was decorated nicely. Nearby restaurants were easily gotten too

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the nice comments. We appreciate you taking time to tell us about what you liked about our hotel. It helps us give guests what they need and want. Thanks again for staying with us, we hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Nice inner court"

5
11/10/2017

good service very helpful. nice quiet inner court. Plenty of room and tables to eat breakfast. would stay here again. staff was very friendly and was willing to help with any problem. try the chen chen restaurant within walking distance. best Orential food I ever tasted

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your very nice comments. It was our pleasure to have you as our guests. We hope to see you again, we will always appreciate guests like you. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Nice area"

4
09/10/2017

Great hotel in a nice area, plenty of restaurants in walking distance and far less crowded area then Grand Junction. The woman who checked us in could have been a little friendlier but she was efficient and quick. Room was clean and comfortable.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us. We value your comments and appreciate your input. It is nice to know what we did right and what we can improve on. We hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Stay at Best Western"

5
05/10/2017

Very friendly and helpful about local eating establishments. One of our nicest facilities on the trip. Great bed with lots of pillows. Location was convenient and easy to find. Breakfast was very nice and well laid out.

"Extended stay was perfect"

4
04/10/2017

We were in town for 3 nights as we attended the Tour of the Moon. This hotel was the most reasonably priced in area. Liked having our door open to parking lot as these type of hotels are few and far between. Good quality room and average breakfast.

"Friendly and Helpful"

4
29/09/2017

Clean room and friendly staff. I enjoyed the breakfast both days. The location was perfect for our group and I wouldn't have any probelms recommending this hotel to others. Friendly staff is what stuck out the most to me.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your comment about the staff, I post it so they can see it. We appreciate your other comments too Thank you for staying with us and we hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]

"A hidden gem"

5
27/09/2017

To be honest this hotel does not look very special from the outside but looks are deseving. Not being a fan of outside entry I was skeptical but the way this hotel is cituated it is very nice and secure. We loved every minute of our stay. We just wish we could have stayed longer. The staff was exceptional.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your very nice comments, hope you had time to enjoy the courtyard. Great for breakfast or a glass of wine in the evening. Hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Would Stay Again"

5
21/09/2017

Checked in late. Staff was very nice. Breakfast was good. The staff did not really monitor the hot tub/pool. There were quite a few ladies with alcohol out of control in the hot tub. The courtyard was very nice and relaxing to have the room open onto instead of a parking lot or hallway.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your nice comments. I will being the watching the pool area to the attention of our manager. Thank you for bring it to my attention, that helps us as we always don't see some of these things. Again we appreciate your comments and hope you will stay with us again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"WiFi, don't count on it."

3
18/09/2017

The room was clean, comfortable and quiet. The staff was polite and gave us a good dinner recommendation at a restaurant nearby. On the down side the breakfast, sausage and eggs, was barely warm, the gravy was actually cold. The WiFi in our room was spotty. We had to constantly reconnect for only a few minutes of use.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the comments about our Hotel, we will check into the breakfast and internet as they are both every important to our guests. Our goal is to give the best service we can and we will keep striving to do this. Sincerely, Karen Nielson 970-261-0026 [email protected]

"staying at Western Grande River Inn & Suites"

5
13/09/2017

This place had a great walk in shower I didn't have to step into the tub to take a shower The shower head was soft and gentle like walking in the rain This was a great place to stay when away from home

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your nice comment about our showers. So glad you enjoyed it. We hope to see you on your next visit to our area. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Weekend stay"

3
05/09/2017

Overall hotel is nice. Seems a lot of work has been done to the interior and exterior. Area in the middle is nice to sit and enjoy a snack. However, beds are extremely uncomfortable and hot breakfast needs attention. Bacon and sausage are low quality. Coffee is unsatisfactory.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your comments about our hotel. We appreciate you taking the time to give us your input. All comments are taken seriously and we will do our best to address any issues a guest has. We appreciate you staying with us and hope to have you as our guest in the future. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great place and reasonable rate"

5
04/09/2017

The room was nice and clean, the staff very genuine friendly and accommodating. Loved the courtyard that gives guest the opportunity to relax outside at the end of the day or enjoy breakfast.Conveniently located between Palisade and Grand Junction close to I70

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the very nice comments. So glad you had time to spend in the courtyard. It is my favorite place too. Love the fresh air and the birds singing. We hope to see you again, have a great rest of the summer. Sincerely, Karen Nielson 970-261-0026 [email protected]

"An INCREDIBLE stay with GREAT VALUE"

5
22/08/2017

My wife and I stayed at the Best Western Grande River Inn & Suites for the weekend of the Palisade Peach Festival. I was most impressed with the friendliness, cleanliness, and comfort of the hotel. Our king-size bed was the most comfortable that I've stayed in for years with plenty of pillows. The room, courtyard, pool, ... everything ... was clean and immaculate! Breakfast was nice and was constantly kept up with food and beverages. Sherise manned the breakfast buffet and did a diligent job at keeping hot food stocked and meeting the guests needs for breakfast. The folks a the front desk (Elissa, Sandy Zachary, and Tammy) were so helpful in answering our questions and ensuring our stay was a good one. All in all, our stay at the BW Grande River was a fantastic experience at a great price. We plan on making this our stay for anytime we are in the Grand Junction area and for the next time we come out for the Peach Festival or Wine Festival. Thank you to the team!

Guest S, Front Office Manager at Best Western Grande River Inn & Suites, responded to this review
Dear TBro85, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate the comments on our staff, and our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 970 261-0026. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Karen Nielson Owner Best Western Grande River Inn & Suites

"Way above average place to stay"

5
20/08/2017

This place is very clean and modern. Large rooms, great internet. They have an awesome court yard where you can set an enjoy a nice day or evening, the pool and hot tub are like brand new. The breakfast which is free, is so much better then any hotel chain breakfast. fresh with item you just don't see on a free breakfast. Best part is the staff. Very helpful from check in to checkout. Even the person working breakfast was smiling and making sure everyone was happy and items were fresh and hot. Can not recommend this place enough!

"Room on courtyard."

4
14/08/2017

We stayed here August 1. We were treated exceptionally well when we checked in. As our BW Reward status had gone up we were given a room upgrade which was nice. The room was comfortable and clean. We will stay here again in the future.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your very positive comments. We are glad you enjoyed your upgrade. We love to give them when available. We are looking forward to having you as our guest again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Poor cleanliness"

2
13/08/2017

The room was very dusty and debris on top of the wardrobe. I was expecting a cleaner room based on paying a higher dollar for the room. I would have thought that Best Western would be better than this. We stayed at much lower cost hotel later that was a cleaner hotel and better organized room.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
We take all comments very seriously and will have a report sent to housekeeping. We believe in very clean and dust free rooms. Thank you for taking the time to fill out the comment card and we hope you enjoy the rest of your trip. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Over night stay"

5
04/08/2017

Very helpful staff. Best Western a bit hard to find and directions posted helped. Two story and inside court. I was given an outside room that was easy for me to use. Ice was in room in the center of the motel and staff had to tell me where to find it. Which they did.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the very nice comments. Hope you had time to have breakfast in the courtyard. It is so nice to have the fresh air with a cup of coffee. Thank you for staying with us, we hope to see you again on your next trip this way. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Outstanding value for the dollar"

5
31/07/2017

I booked a room for an overnight stay at this hotel because of my positive experiences at other Best Western locations. I was not disappointed in my choice, as the hotel was very clean, the southwestern decor very up to date and the staff was extremely helpful and outgoing The breakfast was very good, with solid choices for any appetite. Overall I would provide a big thumbs up and recommend this location to everyone

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your nice comments about our Best Western and other Best Westerns too. We appreciate you picking our brand. Hope we see you again in your travels. How a great rest of the summer. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Meh, was okay"

3
28/07/2017

It was alright, off the freeway we were on the way to Moab and decided to stay here thought we would get a good deal, price was higher than was expected but we didn't feel like going anywhere else so we stayed, breakfast ends at 9.00AM so you better be a early riser or you will miss it! We ended up at Dennys down the street, one of the reason we stay at BW is breakfast, at least that off sets some of the cost of the room, and the toliet seat did not fit, lol it was smaller than the toilet! Rest of room was okay, was on the second floor in the corner no kids jumping around over head and yes they had a elevator. checking in was easy and quick.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
We hope you enjoyed your trip to Moab, great place for summer fun. Thank you for your comments. We take all comments very seriously, and will check on any concerns you may have had. Also thank you for the nice comments about our hotel. Thank you for staying with us, hope you enjoy the rest of your trip. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Senior Games Colorado Springs"

4
27/07/2017

On my way to Colorado Springs and this was a great halfway stop. Had my grandson with us and he was into the pool as soon as we returned from dinner. The hotel is located on the east side of Grand Junction with easy access off the I-70. There is a varied selection of places to eat just across the street. Since my daughter has moved the Colorado Springs I will be making this my halfway place to stay coming and going.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your nice comments. It is so good for the kids to be able to swim after a day in the car, helps grandparents too!! Hope to see you on your next trip across Colorado. Thank you again for staying with us, Karen Nielson 970-261-0026 [email protected] earthlink.net

"Great Location; I need of updating"

2
20/07/2017

Be aware there is no AC at this hotel, and the buildings are very old. There has been some updates, but the internal plumbing and pipes are exceptionally loud, not what you'd expect from a Best Western. The hallways were dark and dingy and there were no luggage carriers available, so if you stay on the second floor (not sure there was an elevator either) be aware as well. The grounds are lovely, and unfortunately our building, with our room on the ground floor had heavy old metal door in our room leading to the patio that was marked, "permanently locked" so we could not use or enjoy the patio off the room as some of the other rooms in other buildings are able to. The internet was spotty at best, and not useable. However, the grounds and location were wonderful. The staff was friendly and the breakfast was good.

"The Oldun in Grand Junction, Colorado"

5
19/07/2017

An excellent Hotel, the rooms are arranged around a open space and providing the weather is suitable, it is pleasent to relax in this area. This Hotel is an extremely good example of the Best Western franchise, which appears to be successfully improving the overall experience of staying at their Hotels. Grand Junction is a good place to stay, en route from Denver to Las Vegas etc. Black Canyon National Park at the Gunnisons is well worth a visit

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the very nice comments. We are so glad you enjoyed the courtyard. There is nothing better than fresh air and the birds signing. We hope to see you again. Guests like you are why we stay and enjoy this business so much. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great place to stay"

5
15/07/2017

We have stayed at this motel several times and have always had a good experience. The staff has always been friendly and helpful. The rooms are comfortable and clean. Will stay again next time we are in the area. Would definitely recommend as a good place to stay.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
I enjoyed reading the nice comments about our hotel, thank you very much. We appreciate you staying with us when ever you are in town. We hope to see you soon. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Nice quiet place"

5
15/07/2017

Stayed here only one night but everything was great. The room was very spacious and quiet. The shower was fantastic. It had great pressure and the water was instant hot. There was a mini fridge and a microwave. The pool and hot tub area looked like it was just remodeled. The courtyard was a nice place to enjoy the complimentary breakfast which had many warm and cold options. Would stay here again.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
I am so glad you had time to enjoy the courtyard. It is so nice to have fresh air and birds singing. We hope to see you again when you travel our way. Have a great rest of the summer. Sincerely, Karen Nielson 970-261-0026 [email protected]

"No frills Quiet Good Location"

4
14/07/2017

A good, solid, safe, hotel. Close to the interstate, restaurants, gas stations. Hotel staff is very friendly and helpful. The breakfast is cooked by order which is nice, also many buffet style items. Access to the motel is easy and right off the interstate.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying at our hotel. It is nice to hear that you enjoyed your stay. We hope to see you next time you are in the area. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Nice facility, good staff"

4
13/07/2017

Staff was very helpful. Facility was clean, comfortable, and nice. We've stayed here a couple times, and would again. Indoor pool and jacuzzi, good breakfast (though the serving layout made it a bit congested), room clean and comfortable. There are ground floor rooms with direct access to the parking lot, second floor rooms that open onto a balcony that can only be accessed with a key, and both floors have rooms that open into a nice courtyard with native trees, tables and benches and such - a nice, quiet area to relax or enjoy your breakfast. Lots to see and do nearby.

"Clean"

5
10/07/2017

Rooms are clean and staff was very friendly. The courtyard is very inviting and the location was convenient to everything. The lemon water in the reception area was very refreshing on a hot day. The staff was good at keeping the lemon water full. Enjoyed our stay.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the nice comments, we really appreciate them. I love the lemon water too. We hope to see you next time you are in our town. Sincere;y, Karen Nielson 970-261-0026 [email protected]

"Great place, convenient location"

5
10/07/2017

Nice Clean property, the staff was very friendly and helpful ! Convenient location, easy to get around from here, a few good food places from nearby. Pool was ok too. Pet friendly property, which is fine, just don't enjoy haven animals around food area!!

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the nice comments. We are glad you enjoyed your stay. The pets should not be around the food area, I will being that to the attention of the staff. Thank you for bring it to my attention. Again, thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Dog friendly, loud"

3
07/07/2017

The room was ok, carpet was very dirty. Beds were ok, bedding was ok, not the best. Carpet was filthy. It is a very loud location and the trucks on the road, even with ear plugs were still loud. There is an area for the dogs to use which is nice. We stay in a lot of best westerns because they are more dog friendly, but this one I wouldn't ever stay in again.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
I'm sorry we did not meet your expectations. All carpets are on a cleaning schedule, I will look into why you felt they were not in a clean condition. Also, the hotel is known for being very quite, as we are 3/4 of a mile from the I-70. I will also check into this comment. Again, I am sorry you did not enjoy your stay with us. We hope you have a great rest of the summer. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Two and a half stars on this property are way too low!"

5
02/07/2017

The location was easy to access (if you think about it), with restaurants close by. The property is one of the best Best Westerns I have stayed in and I've been in lots (a Diamond member for years) all across the country. I would put this in the top three I've visited. Food was excellent, courtyard was nice for early morning coffee, rooms were spacious and comfortable, and most important, the staff was professional and outstanding. The manager on duty has been at the location (when it was independent) for 21 years. Employees don't stay that long unless management is doing something right, and they are. I look forward to being in the Grand Junction/Clifton area again.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
I can not thank you enough for the very nice review you gave our hotel. It is very much appreciated. Guests like yourself are such a pleasure to have stay at the hotel. Again thank you for staying with us and the nice review. Sincerely. Karen 970-261-0026 [email protected]

"What an incredibly pleasant surprise!"

4
29/06/2017

I chose the Grande River Best Western because it was so reasonably priced, but then was incredibly pleasantly surprised by the friendly staff, the nice decor, and the extremely clean room! Such a great value!

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
We are so glad you chose our hotel! Thank you for the very nice comments, they are appreciated. We hope we will have you as our guests again. Sincerely, Karen 970-261-0026 gran[email protected]

"Glad I stopped"

5
28/06/2017

This motel is an oasis after coming down out of the Rocky Mountains. I was trying to make it to Grand Junction but because I was tired of driving I stopped here. That was one of the best decisions I made on my trip.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for staying with us. Your comments are great, we appreciate them. We would love to have you as our guests again. Sincerely, Karen 970-261-0026 [email protected]

"bowling"

5
26/06/2017

Very nice hotel. very quite. Call ahead for rev. no problem getting room. Food was good. service was very good. nice town to visit also. we were on our way home from Vegas . where it was 116 . a little bit cooler here. Had a great trip. and we love BW hotels

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
So nice to come to Grand Junction where it's in the low 90s. We are so lucky for our weather, both summer and winter. Thank you for the nice comments about our hotel. Hope we have the pleasure of having you stay with us again. Sincerely, Karen 970-261-0026 [email protected]

"Good stopping point on I-70"

5
25/06/2017

Nice, well kept facility in a really easy to access location. Room was nice and the internet worked great. I especially liked our room in the courtyard area. Facility has elevator and stairs also conveniently located. Breakfast was good for this type of accommodation.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your nice comments. We are glad you enjoyed the courtyard, hope you had breakfast out there. Thank you for staying with us and we hope to see you again. Sincerely, Karen 970-261-0026 [email protected]

"Great Stay"

5
22/06/2017

The staff were more than friendly and helpful. The rooms were decorated nice. The tub which was cast iron not plastic had nice tile work. The vanity was large and had bright lights. Breakfast was better that average with salsa & cheese for the eggs. Courtyard was nicely landscaped with table and chairs. We will stay there again with no hesitation when we are in that area again.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the great comments about our hotel. It's nice to hear about the items you enjoyed. The staff and I want to thank you again for taking the time to tell us about your stay. We are looking forward to seeing you again. Sincerely, Karen 970-261-0026 [email protected]

"Great place to stay"

5
20/06/2017

Best Western is always my first choice to stay when out of town. They are always clean. The breakfast is always good. Friendly staff that care about their customers. They always try to accommodate you as to your room needs are concerns. Not much else to say. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the very nice comments. We have a staff who works hard and gives great guest service. We hope you enjoyed our amenities, pool or courtyard. Thanks again for staying with with, Karen Nielson 970-261-0026 [email protected]

"Vacation"

1
19/06/2017

My stay at the less western started with air conditioner not working. And who doesn't have the room cooled off in 90+ summertime. Finally talked the clerk into moving us, ask for new room key, sorry, you can't have keys to both rooms at once. I get ready to move, have to turn in original key to get new room key. Surprise, air conditioner is turned off. 3 hrs to cool room off. Never again.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
I appreciate you working us our hotel to remove these comments as they are not for our hotel. The staff works hard to give great guest service so this really surprised us. Again thank you for your help. If you have any questions, please call me on my personal cell. We hope to have you as our guest again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great stay!"

5
11/06/2017

This property was very nice, and we enjoyed our stay there for sure. Room was very clean, and the property has a cool layout with some pretty landscaping. Front desk staff (Debbie I think her name was) was extremely kind and pleasant to work with.

"Very Nice Place to stay!"

4
07/06/2017

We really enjoyed our stay at Best Western. The hotel lobby was clean and updated. Snacks and cucumber water offered all day with coffee. Courtyard area was very well kept, as were the grounds around the perimeter. Beds were very comfortable. Showers were very updated with nice tile, floor to ceiling.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
I enjoyed reading your comments. We are so pleased you had a good stay with us. Also we are glad you had time to use the courtyard. This time of year the birds are singing and the flowers are in bloom. Again, thank you for staying with us, hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]

"Terrific"

5
20/05/2017

Nice clean rooms with friendly and helpful staff. Great location to get around town for a bite, just off the interstate. 2 floors, nice breakfast, indoor swimming pool and hot tub. Don't go to the KFC in the adjacent lot. Four of the couples in there that were ordering walked there from the hotel just like us, two rodered to stay and two of us ordered to go. We were all talking about walking over from the hotel and the girl failed to send us with plates, silverware, or napkins. But back to the BW - this was a good place just shy of the Utah border if your going to any of the National Parks.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you so much for the very nice review. Glad you had the time to enjoy some of the hotel amenities. We hope we see you again soon, and again thank you for staying with us. Sincerely, Karen 970-261-0026 [email protected]

"Very nice and friendly hotel - lots of repeat visits from us"

4
15/05/2017

This is one of the few places to stay at the east end of the Grand Valley. You are close to I-70 if you are travelling. You are close to Palisade for all the wineries and fruit but still in close vicinity to downtown Grand Junction. There is a lot of local fast food as well as several good Mexican restaurants in walking distance. And the Palisade/Grand Junction area had plenty of good places to eat. The rooms are nice and everything is very clean. Breakfast if bountiful! We have relative who also stay here and they really come for the breakfast! There is a nice pool area. I don't have anything bad to say about this place. Our family has been staying here for years - it just gets better. I will warn you that when summer festival season starts (especially Peach and Wine fests, it books up). So you might need to plan ahead for summer visits. The nice people on the phone will help you figure something out, if they can.

Karen N, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the great review. You have hit all the things we value for our guests at the hotel. One more we have a lovely courtyard to have breakfast in, and a glass of wine in the evening. Thank you again for the very nice comments. Hope to see you again soon and thank you for being our long time guests. Sincerely, Karen 970-261-0026 [email protected]

"Best hotel in the Best Western Chain"

5
14/05/2017

Excellent quality hotel at an economical price. Clean, airy, good lighting in room ( I like to read) , good pool & hot tub. Better than average breakfast. Close to a variety of restaurants. Nice little town to explore. Good staff. Could have softer pillows.

Karenatgranderiver, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your comments about our hotel. We are so glad you enjoyed your stay. Hope it was warm enough to have breakfast on the patio. Hope we see you again soon. Sincerely, Karen 970-261-0026 [email protected]

"Grande experience!"

5
02/05/2017

Clean, quiet room. Better than average breakfast buffet. Delicious selections, displayed in an appealing manner. The beds were super comfortable and GREAT sheets and bedding. I appreciated the additional, colorful throw! We keep our room cool at night and enjoy the additional weight of more bed covers. Our room for four nights/days was impeccably clean and neat. Congratulations to the cleaning staff for a job well done!

Karenatgranderiver, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for the very nice comments. It is always so nice for the staff to know they did a great job. We are so pleased you enjoyed your stay. We hope to see you again. Have safe travels and enjoy your summer. Sincerely, Karen 970-261-0026 [email protected]

"Great stop over!"

5
25/04/2017

We really appreciated the quick check in as we were exhausted from driving. The staff was very friendly, the parking was convenient. There was an Excellent restaurant across street too, which we were able to walk to.

Karenatgranderiver, Owner at Best Western Grande River Inn & Suites, responded to this review
So glad you had a fast check in. You are so right, when you are so tired, you just want to relax in your room. Thank you for the nice comments about the staff, they are a great bunch of people who enjoy their jobs. Hope you enjoyed the breakfast too, good way to start a day after a good sleep. Sincerely, Karen 970-261-0026 [email protected]

"Ok value for the money"

3
23/04/2017

Check in was great, cleanliness of room was great. Although they have tried to upgrade the interior, the motel look and feel is inferior for what you pay. The pool and hot tub were great. I also liked how they served bacon and sausage at breakfast. I'm used to going to hotel breakfast and only having one choice of meat. The only real problem we had was when we asked Jody at the front desk if we could have a late check out. She acted like my question was about to end her world. I wish she had just acted a little more professional and not make me feel like was putting her out for asking. And after all her freaking out about it she granted our request anyway. So instead she could of just said yes, no problem instead of making it like we were ruining her day for asking. Later that day when we went to check out I tried using my best western travel reward cards from previous stays and I could only access one number rather than both card numbers. Jody acted like she had no clue what was going on. I think she just wanted me to use just one and be out of her hair. So instead of her offering to help me, I had to ask her if I could call them and try to get the number for her to apply. I eventually got the number and she applied it. One last inconvenience, there wasn't one time I approached the front desk that I didn't have to either ring the bell or wait a long time for someone to be available. I'm sure they were working on other things but I've never had that experience at a best western hotel in the past.

Karenatgranderiver, Owner at Best Western Grande River Inn & Suites, responded to this review
Thank you for your comments. So glad you enjoyed your stay at our hotel. We hope to see you again. Sincerely, Karen 970-261-0026

"Great stay. Great value."

4
21/04/2017

We really enjoyed our stay at this Best Western. Zachary at the front desk was very helpful to us and gave a great sightseeing suggestion for our way out of town toward Moab. Our room was very clean and comfy. I would definitely stay here again if in the area.

Karenatgranderiver, Owner at Best Western Grande River Inn & Suites, responded to this review
We have some great people working here at the hotel. They love their jobs and it shows. We are so glad you enjoyed your stay with us. We hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]

"Very nice hotel"

5
16/04/2017

I was very happy with my stay at the Best Western Grande River Inn & Suites. The staff was very helpful in the check in and check out process. Breakfast was very good and hot. Room was nice with extremely comfortable bed.

Karenatgranderiver, Owner at Best Western Grande River Inn & Suites, responded to this review
Your comments sure made the day for all of us here at the Grande River Inn and Suites. We are so glad you enjoyed your stay with us. It is nice to know that we gave you good service and you started your day with a good hot breakfast. We hope to see you again. Would love to see you have your breakfast in our beautiful courtyard on your next stay. Thanks again for staying with us. Karen 970-261-0026 [email protected]

"Wonderfull little courtyard"

4
09/04/2017

Was a nice Best Western and there are many places to eat within walking distance. The room we were in was very quiet and opened into a court yard. There is no smoking in the court yard which was great.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your comments. We are so glad you enjoyed the courtyard. Our guests really appreciate the no smoking there. It is filled with fresh air and birds singing. Great place to have breakfast or just enjoy a cup of coffee. Again, thank you for staying with us, we hope to see you again soon. Sincerely, Karen 970-261-0026 [email protected]

"So Close to Perfect"

4
07/04/2017

Very rarely can I rate a hotel almost perfect. The rooms are the cleanest I have ever seen at this price point. Everything is extremely well maintained and in good working order. You can tell there is an attention to detail - which is appreciated as a frequent traveler. The staff is fantastic - efficient and friendly. It's always nice to be remembered each time you come to stay. You won't be disappointed!

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for the great comments. Our staff works hard and they enjoy their jobs. Thank you again for staying with us, we are looking forward to your next visit. Hope it's nice and you can have breakfast in the courtyard. Sincerely, Karen 970-261-0026 [email protected]

"Best Western - Clifton, CO"

5
05/04/2017

The staff has always went above and beyond to ensure my stay is comfortable and relaxing. Thank you Sandy and your team for everything you do. Rooms are always clean and quiet. This hotel is in a great location and next to the freeway to allow for an easier travel experience.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for staying at our hotel. We are so pleased you had a very good stay. Sandy and staff are looking forward to your next visit. Thank you again, Karen Nielson 970-261-0026 [email protected]

"Home away from home"

5
04/04/2017

Nice rooms, love the courtyard, breakfast is very good, the staff is helpful and friendly. This is our go to place to stay in Grand Junction. The only reason we would stay elsewhere would be because they were full.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for the very nice comments. We are glad we are your go to place in Grand Junction. Hope on your next stay, you can have your breakfast in the courtyard. The birds are already singing, so warm weather is very near. Thanks again for staying with us. Sincerely, Karen Nielson 97-261-0026 [email protected]

"Great place"

5
09/03/2017

loved it there i would stay there again on my way threw there the pool ws great loved the hottub but could be turned down a little it was very hot so had to take time getting in it i liked the cose places to go and visit thank you for a clean room

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
It was a pleasure to read your comments about our hotel. Thank you for taking the time. The staff enjoyed it too, they work hard and it's nice to see them feel appreciated. Thank you again. We are looking forward for having you stay with us again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Good clean place to stay"

5
28/11/2016

This is a very nice reasonably priced place to stay. The entire staff is great. The property is very clean and well maintained. We arrived early and they were able to accomodate us without any problems.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for taking the time to give your nice comments. We appreciate you staying with us and hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Thanksgiving"

5
27/11/2016

Wonderful stay.clean..professional.our favorite BW so far.The pool was nice and the hottub great. Breakfast was good also snacks in the after noon.Felisha was extremely helpful to help us find our wasy to where we were going.The lobby was beautiful too!

"Staying the night "

4
20/11/2016

stayed the night on our way to the Worldmark resort in Granby. The room was clean and the staff were friendly. There are a lot of food places and a super Walmart within a few miles of this place. Would recommend if you are passing through.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for staying with us and writing a nice comment. We hope to see you again in your travels. Thank you, Karen Nielson 970-261-0026 [email protected]

"Perfect for quick, overnight, en-route travel"

4
19/11/2016

Nice place, nothing special about the accommodations (right off I-70!) that we noticed. Staff was friendly and free breakfast was good enough to get us on our way. Next time we're traveling this way, we will return to this facility.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your comments. So glad you will stay with us again. Hope next time you can enjoy our amenities. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Average Hotel"

3
06/11/2016

Nothing particularly good or bad about this hotel. Staff was friendly but the facility is a very basic hotel. Next time I'm in the area I'd try 1 exit over in the newer area of hotels. The location is not particularly close to anything.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for taking the time to comment. We appreciate you trying our hotel. I'm sorry you did not enjoy our amenities such as the courtyard, pool, hot tub or exercise room. We wish you safe travels. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Comfortable lodging in western Colorado"

4
31/10/2016

Spent three days here. Enjoyed the waffles for breakfast. The only criticism was the hot tub wasn't working as they were working on the pump. I was told the water was hot but no bubbles. The water was lukewarm at best and I came down with a UTI a few days later. I have no way of knowing if it was from the "hot tub" but I suspect that was the cause. But even with that, I give it 4 of 5 stars.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
I appreciate your comments about our hotel. Am very sorry the hot tub was not working properly. The hot tub is checked regular for balance of chemicals, so it safe for our guests. As for your other comments, we are very glad enjoy our amenities. We hope you see you again and thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Pet Friendly, Full Breakfast"

4
25/10/2016

We stayed 2 nights at this hotel with our large dog on our way to Estes Park, Colorado. We were in a downstairs room with a King size bed around the corner from the office. Our room was fairly quiet, clean and comfortable. The full breakfast was delicious and the outdoor seating worked perfect for us and our dog. Unfortunately, the pet friendly restaurants in this area are limited, so we went into Grand Junction, Colorado to eat. We enjoyed exploring Grand Junction and looking at the statues and art work around town. We also drove through the Colorado National Monument which has its own beauty. It does not compare to the Grand Canyon, but it is pretty. We would probably stay at this hotel again if in the area.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
We are so glad you enjoyed the area and our hotel. The courtyard is relaxing place for people and pets. We hope we will see you on your next trip to Grand Junction. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Hotel"

5
24/10/2016

Great Place to stay clean friendly and a great location. Pool and Spa were clean and in good repair. the breakfast was very good. lots of choices hot food hot cold food cold Would recommend this place to anyone. Not all Best Westerns are like this. this place was special for how clean it was and the service I received.

"Noisy"

4
21/10/2016

e've stayed ay a lot of hotels and usually buildings of stressed concrete construction are quiet. Not so here. A late checkin was given the room above us and we could hear every floor board squeak and pounding foot step. They checked in late and left early so not a good nights sleep. They facility is very nice and we plan on returning another time; except we will be asking for the second floor so someone else can put up with the noise.

"Service fail."

3
19/10/2016

Nice room. No complaints there, but on leaving and on the second floor, the elevator was out of service. I went down and reported this and was not offered any time frame for a fix or any offer of help with luggage. I am a 67 year old woman who has a disabled husband and so I lugged the luggage downstairs, and at least 3 staff members watched me struggle and no help offered. I managed, but felt unappreciated as a customer.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for taking the time to fill out a comment sheet. I was very disappointed to read that our staff had let you down. This is not the service we are known for. We are holding a meeting to find out why this happened, and again I apology for the lack of service you received. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Good for overnight."

4
17/10/2016

We stayed overnight. It's a new property and part of it was still under construction. the newness of it felt good - like anywhere new! The rooms were nice sized, with all amenities needed. If we'd stayed longer the microwave and refrigerator would have been cherished! The breakfast had GREAT options! Lovely lobby, friendly staff. Floors a little squeaky (we were on second floor) which I thought was odd for brand new construction. Adjoining rooms with our other party - convenient. Lovely little courtyard. The beds were AWESOME!

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for taking the time to fill out a comment sheet for our hotel. I appreciate the nice comments you gave us. We hope you will stay with us again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great hotel"

5
17/10/2016

This hotel is by far one of the best Best Western hotels that I have stayed at. They were great with the kids, breakfast was hot and kept very fresh. The courtyard was a great place for the kids to run around.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for the nice comments about our hotel. We are so glad you enjoyed the courtyard, it's a great place for breakfast, or just to relax in. We hope you will stay with us again as you travel. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Very Enjoyable Stay"

4
17/10/2016

We stayed here for 1 night as a midway point of a fall vacation trip. The hotel is in a nice location and the room was clean and quiet. The bed was very comfortable. Breakfast was good with many options. I would definitely stay here again.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
So glad you enjoyed your stay at our hotel. Thank you for the nice comments, we appreciate them. We hope to see you again when you are in the area. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great Place to stay"

5
17/10/2016

The staff was friendly and accommodating as we arrived early in preparation for a wedding. The desk clerk got us checked in early. The bed was very comfortable,the room was clean and spacious and the breakfast selection was great and tasty.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
We love to have Wedding parties stay at the hotel, it is such a happy time. Thank you for your comments about your stay. It is very nice to heard such positive comments. We hope to see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Quality lodging on Colorado's West Slope"

4
04/10/2016

We spent one night at this hotel in September, and found it to be very clean and comfortable. It sits in the small city of Clifton, which lies just east of Grand Junction, CO off of I-70. We got there pretty late in the afternoon, and were tired from our day of traveling, so we didn't get out and about beyond walking across the lot to the KFC next door to get us some supper. The KFC was a bit on the untidy side, and our chicken was a bit tough, but that's info for another review. The hotel was quiet and offered a small pet area not far from our room. There was also plenty of dog walking room around the facilities. We enjoyed a typical hotel breakfast in the front entry/atrium area the next morning, and hit the road for home. This hotel was quite nice and a good value for the price, and we would definitely choose it again in the future.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your very nice review. Next time you stay with us, we will tell you about the restaurants close to us that are very good. Thanks again for staying with us, hope to see you again soon. Sincerely, K-aren Nielson 970-261-0026 [email protected]

"Very comfortable night's stay"

5
01/10/2016

This facility is at an ideal location for visiting the many wineries and orchards in Palisade, Colorado. There is also a decent amount of shopping nearby, including restaurants. Unlike most two story motels, this one has an elevator and baggage carts. The room was clean, beds very comfortable, and the HVAC unit was easy to control, with various fan speeds available for cooling or heating. And, thank the gods, the HVAC unit stays OFF when not needed, and turns on automatically in a whisper-quiet mode when needed to cool or heat. The hot breakfast was typical and somewhat limited. We arrived glazed from driving through the Colorado mountains, but left in the morning with smiles on our faces. What more can one ask?

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
We appreciate you taking the time to fill out the comment sheet with such nice comments. It was so nice to know you enjoyed our amenities. Yes, the elevator is a nice surprise when you are tired. Thank you for staying with us and hope to see you again. Sincerely, Karen Nielson 970-2610026 [email protected]

"#1 go-to hotel"

4
30/09/2016

good breakfast, comfortable rooms, located right off highway but without the noise and commotion of metro area. indoor pool always at a comfortable temp and is open from 6 am to 11 pm, much later than a lot of other hotels in this price range. rooms are usually quiet. cute central courtyard.

"Good Stop on the Road"

5
30/09/2016

This Best Western is a little east of Grand Junction at the first exit to the area. The staff was very friendly and helpful. The room was clean and bright and worked well for a stop over. There was a nice breakfast provided near the lobby area. There's also an indoor pool and fitness area available. Very nice.

"Great Stay"

5
28/09/2016

We were very happy with this Best Western Hotel: the room was clean and decor and furniture nice, great bed and fresh, clean bedding, friendly and helpful staff, . Breakfast was typical hotel breakfast fare with a little more variety than some. All in all a great place to stay!

"Pleasant stay"

4
24/09/2016

The walls are a bit thin but the room was very clean and comfortable. The breakfast was a healthy selection which I really liked, not just sweets. I'm a strong coffee drinker and their coffee was good. The last positive was being able to fill my cup with not just water but a fruit infused water that was at the breakfast station. I would definitely recommend this for an overnight stop.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
First of all, thank you for being our guests. We appreciate it. We enjoyed reading your nice comments. Thank you again, we hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Clean and well run"

5
19/09/2016

The reception was wonderful, breakfast was great. The maintenance staff was consistently busy, and our stay was flawless! The rooms were clean, and the bed was comfortable. I was very pleased. They even had a shuttle to take us to the wine festival, it was wonderful. We ate dinner across the street, super great location.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for taking the time to comment on our hotel. I am so glad you enjoyed your stay and got to enjoy some of our amenities. Again thank you for staying wit us, we hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Palisades Peach Festival"

4
16/09/2016

Stayed one night weekend of the Peach Festival. Everything was great. Breakfast as expected for motel, some hot dishes and good variety of others. Staff very pleasant. Would sty here again. Our room was upstairs on the center courtyard. Easy access from I 70.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Hope you enjoyed the Peach Festival, it is a great time of year to visit the Western Slope. Thank you for the nice comments, we appreciate them. Thank you for staying with us, hope to see you next year. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Best Western, Clifton/Grand Junction CO"

5
15/09/2016

Overall was a very good experience and a nice stay. We were there to visit family living nearby and found the breakfast quite good and pool and hot tub very clean and pleasant to use. I also used the exercise room and found the equipment in working order and the temperature great for exercising. Our room was clean and pleasant and we made good use of the mini frig

"Comfortable"

5
15/09/2016

Very clean and pleasing atmosphere . Pool was nice , staff was nice , though we didn't have to inquire for anything . Breakfast was fresh . Courtyard is very nice and relaxing , easy to enjoy a lunch or just to hang with others . Close to places to eat or shop . Room was neat and if you need any personal items like a toothbrush or razor , they have them available . Well lit parking and access to rooms . No problems with Wi-Fi and we enjoyed our stay , very very satisfied .

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments. I am glad you got to enjoy some of our amenities of our hotel. Guests love the courtyard all day long. It is a very relaxing place. Thank you again for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"A grand time at BW Grande River!"

5
13/09/2016

A great time at a great property! Everything was delightful! Loved the central courtyard and the smoke free atmosphere. Breakfast was top notch and the pool/hot tub experience was as good as any. Our 6th BW property in a two week vacation. As good as it gets! Very happy! Will stay here again!

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for the great comments. We are so glad you had time to enjoy our amenities. Hope we will have the pleasure of having you as our guest again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Group trip"

5
12/09/2016

The Best Western Grande River Inn and Suites in Clifton, CO was updated, clean, comfortable and provided great service. The breakfast was good and maintained. We had a group staying and I think everyone was pleased. Will return if I'm back in the area.

"Great Hotel for Winery Tours"

5
12/09/2016

Nice clean and quiet hotel close to the vineyards in Palisade. Decent breakfast and updated hotel rooms. The staff was helpful and caring. If you are planning on touring the local vineyards, this is a good choice. The lobby was spacious and inviting.

"Stayed twice with two different weather experiences"

4
11/09/2016

We had booked in advance and turned up at the end of August in a huge rain/electric storm that had knocked out power lines and meant it was difficult to see the road very far in front of the car. So it was great to arrive and have a comfortable bed and a clean place to stay. We came back a week later and (coincidentally) had the same room. The weather (beginning of September) was really hot and we were able to take advantage of the being able to sit out in the lovely courtyard. The pool and hot tub here are open at 6a.m. so was able to have a relaxing soak and swim after longs drives.

"Very nice inside"

4
11/09/2016

Very nice inside. Courteous staff. Extremely clean. Quiet and comfortable. Nice outside table area and courtyard, too. The only complaint is all the construction going on in the area, but there is nothing they can do about that. We will stay there again.

"Super nice"

5
08/09/2016

Stayed here 2 nights, place is awesome. Very clean, bed comfortable with plenty of pillows, cold air conditioning, great water pressure. The breakfast was very good and there was plenty of it. All staff very polite, as an added bonus if you bypass cleaning if you stay 2 days or longer 250 points added to your rewards card!!! Win win!!!

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your very pleasant comments about our hotel. So glad you got to enjoy some of our amenities and also enjoyed the breakfast. Hope you had a chance to eat your breakfast in our courtyard. Thank you again for staying with us and we hope to have you as our guest again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Leisure stay"

5
06/09/2016

Very clean and will use this hotel next time I am in grand junction for sure, Very Clean hotel, rooms pool area and appearance out side. I visit quit often to see my daughter and this was the first time here and I have found my hotel I will stay at after staying at many others in the area.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you so much for your very nice comments, we will be looking forward to your next visit. I will post this comment for the staff to see. They love to read this kind of comments. Thank you for staying with us and we are looking forward to seeing you again. Sincerely, Karen Nielson 970-261-006 [email protected]

"A very good Best Western"

5
05/09/2016

I have stayed in quite a few Best Westerns this year, and I have to say that this is one of the better ones. The rooms were clean and well appointed. The internal courtyard was a nice place to have breakfast and the front desk staff was the friendliest that I have ever encountered. The breakfast was also above par for this kind of hotel. I hihgly recommend this place.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for staying with us. So glad you enjoyed the courtyard, it is a great place for breakfast or a glass of local wine in the evening. The staff will enjoy reading your comments, thank you. Hope to see you again when you are in Grand Junction. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great Place to Stay"

5
03/09/2016

We loved the courtyard. We sat outside for hours into the evening. This hotel had a great breakfast room. the free breakfast was bountiful. Just overall amazing for the price. I would stay here again and again. We toured the winery area and stayed in Clifton and so glad we did. Short drive to Colorado National Monument (going in the East Entrance).

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
You picked my favorite place in the hotel. I also love the courtyard, it is so relaxing. There is nothing like fresh air. Glad you also enjoyed our breakfast, great way to start the day. Thanks again for staying with us, we hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Pleasantly surprised"

4
24/08/2016

We stayed here for two nights. The front desk was helpful answering our questions. Room was clean. We were able to enjoy a hot breakfast in the lovely courtyard. It is close to the freeway, so you can get where you need to go easily . My kids loved the pool.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your very nice comments about our hotel. So glad you ate your breakfast in the courtyard, it is a favorite of many guests. Thank you for staying with us and we hope to have you as guests again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Eye Opening"

4
22/08/2016

The hotel itself was very good. Friendly check-in staff, clean rooms, fairly comfortable beds. Unfortunately the smoke detector battery failed at 3 am and started to chirp every few seconds. The desk clerk was unable to contact maintenance so he came up with a new battery and fixed it himself - very good service even though the process took over 45 minutes.

"Great location"

5
22/08/2016

We booked this hotel on TripAdvisor recommendations. Great location for either Palisade (for Peach Festival) or Grand Junction for shopping and dining. Very friendly, helpful staff, immaculate rooms and public areas. Just overall a great, relaxing service. Lovely courtyard, quiet, perfect for early morning coffee and relaxation.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
So glad you had time to enjoy some of the hotel amenities. You are right, the courtyard is a great place to enjoy your morning with fresh air. Thank you for staying with us, and taking the time for your comments. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Wow !"

4
15/08/2016

New hotel ? great new/ renovated clean, comfortable room ! Check in with a smile and very nice pool and court area Am almost disappointed to leave ... A great stop to feel good and recharge for next day Good breakfast just a complicated yogurt dispenser ... Within walking distance from a few restaurants

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your great comments. I will be sure the staff sees them. They work very hard and this will make their day. Hope to see you again soon. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Beautiful, small hotel"

5
14/08/2016

The hotel look nearly new, the room was beautiful and comfortable, The breakfast was large. They advertised full breakfast and that it was. The only part of the whole experience that was disturbing was the street construction right in front. Made finding the driveway in difficult late at night. This I'm sure is no fault of the hotel and is only temporary.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your very nice comments about our hotel. The county construction is almost over. So it will be back to normal soon. Thank you for being so understanding about the construction. We are looking forward to your next visit. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great Hotel - Slow Internet"

5
11/08/2016

AAA - Very nice hotel, with clean rooms and grounds, great staff and in a beautiful location. My only complaint is the Internet is very slow and when travelers have to check weather for the next day's trip, it's very annoying not to be able to. It's also annoying for someone doing business on the road and cannot send or receive emails. Best Western has to update their Internet service, so that ll rooms are able to log on.

"Have a Great Nights Sleep!"

5
09/08/2016

Enjoyed this hotel the best out of 14 hotels. The breakfast was great, appearance of the layout for dining pleasant. The room amenities were welcome. The refrigerator actually froze some items. I recommend this motel to anyone wanting a pleasant nights rest and a great start of the day.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your very nice comments. We are glad you enjoyed some of our amenities. We hope to see you on your next visit to our area. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Convenient if your desparate"

2
07/08/2016

The hotel was clean and okay overall, excepting the horrible beds. Not a small thing for travelers looking for a good bed. The worst part was the unaccommodating desk clerk. She wouldn't even try to change our room only because she had already assigned rooms to guests that hadn't even checked in yet. And the bang on the door at 8:30AM for housekeeping was real nice.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your comments. We would love to have all great comments, but the way we grow is to hear how all guests' stays were. This will go to the front desk supervisor for training. Our beds are newer, sorry they didn't fit what you needed. Again thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Nice place"

4
06/08/2016

Overall a nice place, still for the location, so far away from Grand Junction, seems way too high priced, nice rooms, nice breakfast, have went here twice and accidentally came across the business center, maybe could be mentioned

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your comments. Clifton is on the edge of Grand Junction, and is considered part of Grand Junction. The heart of down town is about 7 miles from us on the business loop. In our area we do have nice restaurants and shopping. I hope you will try our hotel again. Thank you for the nice comments about the hotel in general, we appreciate them very much. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Nice hotel"

5
31/07/2016

Everything was exceptional except access is terrible; how it is accessed to main thoroughfare. The smokers sitting bench was on top of a sprinkler head, which is either idiotic or sadistic. I would stay here again otherwise

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your interesting comments. Thank you for staying with us too. Hope to see you on your next visit. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Very Nice"

5
30/07/2016

Hotel was easy access to interstate & restaurants & shopping. Clean rooms & property. Property has rooms opened to courtyard. Bed was very comfortable. Has an indoor pool & spa, but we didn't used it, but looked very nice and clean. Property was quite and had courtyard seating patio and chairs to enjoy.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments about our hotel. We always enjoy a comment from a guest that has enjoyed their stay. Hope next time you have time to enjoy the pool too. Again thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Nice place"

4
27/07/2016

We checked in and seen that it had a Washer & dryer on property but not listed on website. So we were able to get some laundry done. Room Had microwave and refrigerator. They had a Indoor pool. Kept losing wifi signal the second day that we were there. Very weak signal.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your comments on our hotel. It is always nice to keep up with the laundry even when having fun on vacation. We will check into the WIFI, we just installed a new system. Thank you for bring this to our attention. Sincerely, Karen Nielson 970-261-0026 [email protected]

"one night stay"

4
25/07/2016

My wife and I had a one night stay in Clifton Colorado at the Best Western hotel. We enjoyed the time and found an excellent restaurant nearby for dinner. The location of the hotel is very good and overall, we had a good time and will stay there again if we get back to that area.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
We hope you find yourself back in our area again. Thank you for the nice comments, we are glad you enjoyed your stay. Hope next time you can enjoy the courtyard too. Thank you again for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Best Western in Clifton, Colorado"

4
23/07/2016

I needed to get a hotel for my stay in Clifton for Estate Business and saw your hotel on Expedia and liked it. I enjoyed my stay at this hotel which had excellent air conditioning, clean rooms, great staff and a very good breakfast. If I needed to stay in this area again I would book this hotel for its great service.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for the great comments about our staff, they work hard to have our guests enjoy their stay. Hope you ate your breakfast in the courtyard, it is so pretty this time of year. Again thanks for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Disappointed"

3
21/07/2016

Previous experience with this hotel has been positive, but last stay left much to be desired, due to the check-in hostess lack of attentiveness. However, the check-out person cleared up the oversights satisfactorily

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
I want to apologize for any bad service from a staff member you had. We pride ourselves on good guest service. The staff member was given training and has stepped up to be a great guest service member. Thank you for bring this to my attention. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Good luck for me"

5
14/07/2016

I made reservations at 3 different BW hotels on this trip, but for this one I tried to reserve two rooms. Then at the last minute a family emergency meant I wouldn't need the second room but I had somehow lost the printed out info and couldn't remember the specific hotel to cancel one room. The BW website was very confusing and it had not reserved the second room after all. That was fortunate in this case but it would have been big trouble if I had actually needed that second room and found out I hadn't reserved it as I thought. The hotel was excellent, and the website works fine for making routine reservations, but watch out if you do something non-standard. Probably best to call.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your comments. I am sending your comments to Best Western international. They need to know that there was a problem with your reservation. Also thank you for the nice comments he made about our hotel. We hope to see you again on your next trip. Enjoy the rest of your summer, and again thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected] g

"Newer hotel with nice amenities"

5
12/07/2016

Stopped over on way top do Colorado National Monument drive. Great lobby & breakfast area. Food was above average. Room was clean with nice view of inner courtyard. Well appointed. Would definitely stay here again.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
We appreciate the nice comments you put Trip Advisor. Our staff works hard to make a pleasant stay for our guests, so it makes us very happy to know that we did our job. I hope that you will come back and stay with us again. Enjoy the rest of your summer. Sincerely, Keira Nielson 970-261-0026 [email protected]

"Best Western - Clifton CO"

5
11/07/2016

We drove from Omaha to San Diego and this was our first stop. We were so impressed with them that we stayed in Best Westerns the rest of the way out and back. I didn't hear any noise outside, the breakfast is a hot continental and the pool and hot tub were clean. The mountain in the background didn't hurt either.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for the very nice comment about our hotel. We love to hear that we are one of the reasons that you will now be loyal members of Best Western. Hope to see you on your next visit to Grand Junction. Sincerely, Karen Nielson 970-261-0026 [email protected]

"An excellent choice for a Grand Junction stay."

4
09/07/2016

This hotel is clean, comfortable and an excellent value. It is beautifully decorated. The furnishings are functional and attractive but not high end by any means. It appears to be a property that has been upgraded over the years and is current and modern. As hotel rates in Grand Junction tend to be at the upper end of the scale due to its location along I-70, I probably paid $20 to $30 more than I would normally expect but then I was there in July during the high travel season. I do recommend this hotel and I would definitely stay there again. The breakfast was excellent.

"Ideal Location"

5
07/07/2016

We were just passing through, to visit with family and to visit the Colorado Monument. Location was ideal for us. Staff was fantastic and friendly. Room was perfect, for our needs. Unlike some locations, the parking lot seemed secure. Breakfast was very good.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for the nice comments about the hotel and staff. Hope you enjoyed the Monument, it is a beautiful place to visit. Thank you for being our guest, hope see you soon again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Excellent Place to Stay"

5
07/07/2016

This motel was excellent in service and comfort. The location was central to access all of our needs for a happy vacation. We will stay here again when traveling in the area. We enjoyed using the Jacuzzi after a day of sight seeing. The breakfast was good and the staff was excellent.

"repeat customers"

4
04/07/2016

We have stayed at this location several times and it never disappoints. The first floor rooms allow easy access to vehicle since they face out to the parking area. It would be nice not to see CNN on breakfast room TV. Fox has much nigher ratings and would appeal to more travelers.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments. We appreciate you staying with us several times. As for the TV, guests each morning ask for a station to be selected. Some mornings it's CNN and some mornings it's Fox New. We try to accommodate all guests, but sometimes it is hard. But we do appreciate having you as our guest. Thank you, Karen Nielson 970-261-0026 [email protected]

"Customer service"

3
01/07/2016

We stayed there in June, it was our last stop before we went home. Debby checked us in and I had asked her if I could use my points for a free night stay. She let me know I would have to talk to someone in morning. Room was good, breakfast was ok, no microwave that I could see. Upon checkout I think I spoke to Sandy about using my points. She told me I could not and gave me some information about using my points and some of it was not correct. Customer service is not what you say to a guest, but how you say it. Left a little disappointed.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
I appreciate your comments. You are so right about how we say things to each other. We will use your comments for our next meeting. Thank you again for your comments, it helps us give better guest service and that is our goal. Sincerely, Karen Nielson 970-261-0026 [email protected]

"A Nice Stay"

4
01/07/2016

We stayed for 4 days while visiting family. Excellent location close to I70 making things in Grand Junction very accessible. The hotel has a nice lobby area and courtyard. The breakfast setup is very nice also. The rooms are comfortable. The staff very helpful and courteous.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comment. We are so glad you enjoyed the courtyard. Hope you had breakfast out there. Hope you will stay with us on your next visit with your family. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Road Trippin"

4
01/07/2016

This Best Western location in Clifton Colorado is a mile off the I70 freeway. Convenient location on & off this freeway. Very well kept property with indoor pool. Breakfast area is very nice & good presentation.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
We appreciate your comments about our hotel. Thank you for commenting on our pool. It is large and we have toys for the kids to use while swimming. Thank you again for your comments. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Average at best"

3
01/07/2016

This hotel is average at best when charging summer rates. We have been on a 3 week 12 state road trip and experienced other BW properties that were a much better value. It bugs me when a business can't keep their windows clean. Its a simple process with a few basic window cleaning tools and drop or two of soap. The flip security latch in the room was broken and the window would not latch. It takes just a bit more effort to make this property a better value.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
We have turned this comment over to the staff. This is not the kind comment we want to get and will find out what went wrong. We hope you have a great summer and have safe travels. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great room/property made us forget the bad checkin"

5
30/06/2016

Very large, comfortable room. Had a table with two chairs for gaming. Windows open to enjoy that Colorado air. Elevator available for 2nd floor rooms. Very pretty grounds with places to sit outside. Had a bad experience checking in though. There was one person behind the desk and another man with issues ahead of me. Most unfortunately, the one desk person persisted in taking calls and putting the people at the desk off. When I finally got to the desk to check in, she picked up another call and rather than asking that person to wait, made me wait while she worked on finding them a room, rate, etc. I was steaming! But, as I began, the facility is lovely.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
I want to thank you for taking the time to give the hotel many nice complements. We really appreciate them. I also appreciate you pointing out one of our shortcomings. This is the only way we can grow and give the guest service you and other guests deserve. Hope you will stay with us again. Thank you, Karen Nielson 970-261-0026 [email protected]

"glad we stopped here"

5
24/06/2016

We stopped here overnight on a road trip. Easy location off I-70. Loved the interior courtyard, pool and jacuzzi. Breakfast was much better than average: bacon and sausage, eggs, biscuits, fresh fruit, citrus infused water as well as the usual cereals and breads. Front desk was very pleasant and helpful. Great value for the quality and price.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
So glad you stayed with us on your road trip. Always like to hear good things about the courtyard. It is a favorite place for the guests. Hope you got to eat breakfast out there. Again thanks for staying with us and we hope to see you on your next road trip. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Only the BEST at Best Western"

5
24/06/2016

Outstanding customer service from every department beginning at the front desk, to the maintenance man, to the housekeeping crew. The room was very comfortable and spotless. The grounds were impeccably groomed. On the rare occasion someone threw litter on the grounds or spilled something on the sidewalk Jeremy was right there cleaning it up. The pool and hot tub area were kept in spectacular condition. The breakfast bar was even better than breakfast in bed at home, for one I didn't have to cook it, but more importantly it was always fresh and hot foods kept hot and cold foods kept cold. The cucumber/citrus infused water in the lobby was beyond refreshing and always kept filled and at the ready. The folks at the front desk were without a doubt the best customer service reps anyone could ever ask for. Housekeeping went above and beyond to keep us well supplied and tidy. Thanks to each and every one of you at the Best Western Grande River Inn & Suites, in Clifton, CO.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Wow, thank you for the great comment sheet! I am posting it for all the staff to see. They are a great group of people, they work hard and I really appreciate you giving them praise. I think they have earned a pizza party, so this week I will treat them to one in your honor. Again, thank you for much for the kind words, they are appreciated. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Nice for travelers"

4
23/06/2016

Accessibly great--right off 70. Nice indoor pool and jacuzzi. Lobby has real coffee (as opposed to in-room coffee) accessible by 6 a. m. --also breakfast by 6. Clean. Phone plug-ins by bed. Nice outdoor seating/garden area. Internet kept kicking me off, though.

"Great stop"

5
22/06/2016

The hotel is conveniently located close to the interstate, restaurants and the unique downtown area yet was very quiet at night. Our room was very clean. The breakfast even included bacon! The staff was extremely friendly and helpful. They even encouraged us to bring our grandchildren whom we were visiting in Grand Junction to the pool. We will definitely make this our spot when we visit again.

"Always nice."

5
17/06/2016

I like to stop here on my way to and from Denver and St. George, Utah. Always a nice place to stay for me and my dog. I like the wineries nearby (Palisades) and enjoy stopping there on my way back and usually pick out a case of wine to take home with me. The pool and hot tub is very refreshing and relaxing after a long day of driving too. Always nice people working there too. Perfect.

"Extremely Pleased"

5
13/06/2016

Location was great, staff excellent especially night clerk and maintenance tech. Room was comfortable. Amenities were nice and easily accessible. Plenty of conveniences nearby restaurants, stores, gas stations. This will be my go to hotel for this area.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for picking our hotel to stay at. We appreciate your nice comments. The staff will enjoy reading your review. We hope to see you again soon. Thanks again, Karen Nielson 970-261-0026 [email protected]

"Nice stop off"

5
12/06/2016

We had booked 2 rooms,The rooms were very nice and the beds were very comfortable, the breakfast was enjoyable and the motel was easy to find after a long day driving, we would recommend this motel to anybody who needed one in the area

"Charming hotel"

5
10/06/2016

This is the second time we have stayed at this hotel and our experience was very good. The room was very clean, the bed very comfortable and the shower very nice. The interior courtyard with the trees, grass and birds was a very nice feature. We would definitely stay at this hotel again in the future.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments about our hotel. We are so glad you had time to enjoy the courtyard, it is a favorite of our guests. We hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great Value"

4
09/06/2016

Friendly and helpful staff, clean rooms, comfortable beds, nice décor. Breakfast included. Feature I really loved - Cucumber/lemon water available 24/7 in the lobby. Convenient location for a family reunion. I would stay there again.

"Nice and clean motel, good pool,and breakfast"

4
30/05/2016

Although the motel doesn't look great from the outside it is surprisingly nice on the inside. good clean rooms, nicely decorated,with fridge and flatscreen TV. Good beds and matrasses. Finally a bathroom without the wel known and useless mostly slippery bath that you get in most motels, but a walk-in shower with tiles on the wal and lots of room even for tall persons like me ( I am 6 foot 9 ) . Good breakfast and a nice garden to sit and relax. Good indoor swimming pool and hottub. Go for rooms 101-111 .

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments. We just did the new shower improvements and sor glad they are working for our guests. We hope you will visit us again when in area. Thank you, Karen Nielson 970-261-0026 [email protected]

"Great experience"

5
29/05/2016

We enjoyed our stay at your hotel. Great staff & clean rooms. Didn't have time to use Jacuzzi & pool but it looked very inviting. Breakfast was adequate. Nice having many choices for eating in surrounding restaurants in the area. We will stay again when we travel thru your area which we do a couple times a year.

"Clean and friendly!"

5
18/05/2016

The room was clean, the grounds were clean, pool and hot tub were well maintained. There are many options for breakfast. Coffee and tea was always available. We were in town for a music festival and truly enjoyed our stay. Staff was was very friendly. The courtyard was beautiful.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments. We hoped you enjoyed the music festival you went to. So glad you enjoyed the courtyard, it is a very relaxing place to spend time. Thank you again for staying with us. Karen Nielson 970-261-0026 [email protected]

"Clean and pleasant"

5
17/05/2016

I stayed here for two night. It is easy to find off the freeway. There are many stores, shops and restaurants nearby. Even though it is right off a busy road, the room was really quiet. The breakfast area was remarkable clean, and the food was hot. The staff is very pleasant and helpful. I stayed with my dog, and she received a nice treat bag. Loved the big shower and super fresh WHITE bed cover. The hotel was booked full during my stay, so book early.

"Clean, quiet and free breakfast"

5
09/05/2016

We went on a couples trip to Palisade and although we booked months in advance, the only hotel in Palisade it was sold out. We booked at the Best Western which was so close to palisade that it didn't bother us one bit. The hotel was clean, the staff was very friendly and the breakfast had a decent and variety. We were very pleased!

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments about our hotel. We are very close to Palisade, and get a lot of guests who love the wine and fresh fruit. We hope to see you next time you are in the area. Thanks you for both your nice comments and staying with us. Sincerely, Karen Nielson 97-261-0026 [email protected]

"Great Place to Stay"

5
09/05/2016

This is a great place to stay in Clifton, Colorado. The Best Western has very comfortable and clean rooms. The staff is friendly and helpful about the local area. We were visiting family, I ask if the kids could come over and swim which they let me have them visit. After swimming two hours we had pizza out in the plaza which was fun and won me points with the kids. Great breakfast with lots of selections. Clean and kept food well stocked. Had a great time and know the hotel I will chose on my next visit.

"Exceptional Customer Service"

5
04/05/2016

Mom & I were travelling to move back to AZ and this hotel went above and beyond the call of duty to help us. They worked hard at giving a room within walking distance since my mom has trouble walking long distance and they also helped us maneuver our van and trailer from the parking lot. The breakfast was great and the hot tub exceptional, it helped me relax after a long day's travel. Our room was very comfortable and the best sleep we had the entire trip and the room was located in the courtyard area, which is perfect for an outside sitting area with friends and family. The hotel is perfect for families because they have a swimming pool and the staff will make you feel right at home. It's located off the freeway about 2 miles and close to stores and restaurants.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your wonderful comments about our hotel. I am so proud of the job the staff does, They give their all for the guests. It warms my heart to see how much you appreciated them. This will be posted for all of them to see. Thank you again for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Good place to stay"

4
24/04/2016

We try to stay at BW hotels whenever possible. The staff are always friendly and the stay comfortable. This was no different. Everyone went out of their way to help us. The lobby and areas around the hotel were very nice. The breakfast was hot and there was a variety. We would recommend these hotels, and be sure to sign up for the rewards program.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
We appreciate your comments about our hotel. We are always pleased to hear comments about the staff. they are a good team of people working hard to give great guest service. Thank you again for staying with us, Karen Nielson 970-261-0026 [email protected]

"Hotel Stay at Best Western of Grand Junction"

5
20/04/2016

My hotel experience at the Best Western in Grand Junction, Co. was very nice. All of the Hotel staff was pleasant and courteous. They went above and beyond to ensure a nice stay. Breakfast buffet was one of the best I've experienced in my travels. Food area and eating area was spotless.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your very nice comments about our hotel. The staff takes great pride in their service to our guests. I am very fortunate to have such great people here. Thank you again, Karen Nielson 970-261-0026 [email protected]

"Dennis"

5
10/04/2016

it was a very nice hotel; clean, quiet and great location. Would stay again! Will recommended to our friends & family! Would probably stay again on our next trip to Denver as it was on the way and convenient!

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your very nice comments on our hotel. It is so nice to know we did a good job for our guests. We are looking forward to your next visit. Thanks again for staying with us. Karen Nielson 970-261-0026 [email protected]

"a nice hotel"

5
24/03/2016

We stayed here on our way home from Grand Canyon. It was much more affordable than Moab Best Western. Our room faced the courtyard & I appreciated that feel vs facing the parking lot. The rooms were big & clean. The kids loved the pool & hot tub. The breakfast was good for a Best Western. They actually had oatmeal made in a crockpot vs just getting packets. They had a 4 mini waffle maker, which I appreciate with small children. I liked the brown sugar & raisins offered to go into the oatmeal. I liked that they had whole milk as an option. We would definitely stay at this hotel again if we need a hotel in GJ.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for staying our hotel, and we are glad you had time to enjoy our amenities. I totally agree with you about oatmeal! There is nothing better than the real thing. We hope to have you as our guest again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Comfort/location"

5
23/03/2016

The room was spacious and comfy. The motel was just off the interstate so we were back on the road early the next day. We called late in the day as our other plans failed and this motel took care of us.

"Perfect stay"

4
12/03/2016

I stayed one night to visit family in Grand Junction. I could not wait to arrive at the hotel after we checked in and left to go shopping. It looked so lovely. When we checked in, Judy at the front desk was a little rude. We had to ask how to get to Harbour Freight and Joe with maintenance was extremely helpful. Judy gave some advice and was polite. I asked how long they had been open and she said, rudely, about 40 yrs. The room was perfect. We stayed only one night, but complement to the housekeepers on doing such a great job on cleaning. The rooms have obviously been updated and they look wonderful! There was a crack in the sink, I reported it at check out and the lady, who was not wearing a name tag, but her operator name on the receipt says SANDY, said they are ordering one. Very polite. I used the hot tub after being up for almost 24 hours, and it was so relaxing. I love how you can sit on the sit without being in the tub or on the ground because it is elevated. Breakfast was okay. The biscuits and gravy were delicious, waffles as well, but the eggs are obviously fake. I would recommend using real eggs. They will definitely boost your reviews. I asked Ben how we have to check out and he was very polite and helpful. The beds were great. I didn't sleep well, but that was only because of the pillows. I use a more firm pillow, but other than that it was a wonderful stay. Lovely property!! I would recommend to anyone staying in the Grand Junction area!

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for taking the time to comment on our hotel. Also, we are glad you were here to spend time with family. We hope you will stay with us again. We are posting your comments for the staff to enjoy. Thank you again for your comments, Karen Nielson 970-261-0026 [email protected]

"so smooth"

5
10/03/2016

great stay, perfect pleasent smart staff. clean, beautiful pool and gym, food and wouldd love to spend more time, this was a i70 snow emergency that saved my butt from a highway disaster. I did nto expect to stay, the storm approached aspen fast, i went online and in just a few clicks it was booked made it 8 miles and took a deep breath

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
So glad you found us in the snow storm. They can really move in fast in Colorado. We hope your next stay will be in sun shine. Thank you for the nice comments, we really appreciate them. Thank you again for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Excellent Hotel"

5
06/03/2016

We always stay at this hotel, the staff, service and location are great. The hotel, rooms and grounds are extremely maintained. The front desk staff, especially Elise got out of their way to make sure your stay is excellent. Can't say enough good things about this hotel.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thanks so much for the wonderful comments, we appreciate them so much. Elissa is a pleasure to have here at the hotel. We are blessed to have a great staff here. Thank you again, we are looking forward to seeing you again soon. Sincerely, Karen Nielson 970-261-0026 ganderive[email protected]

"Nice, accommodating staff! Clean rooms!"

5
01/03/2016

We recently stayed at the BW Grande River Inn and Suites. The front staff are so nice, professional and accommodating. They went above and beyond for me because I had made an error when booking the hotel. They accommodated us at every turn! The room was clean, and spacious.

Karenatgranderiver, Public Relations Manager at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for the wonderful comments about our hotel. We appreciate having you stay with us and hope to see you again soon. We will post this for all the staff to see. Thank you again, Karen Nielson 970-261-0026 [email protected]

"Excellent Choice"

5
23/02/2016

The hotel was in great shape.. I love the courtyard... The pool and hot tub were clean and towels were provided... Beds are very comfy and there are extra pillows which i love.. Breakfast was hot and yummy... I would stay here in again in heartbeat!

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you so much for the wonderful comments. We are glad you enjoyed your stay with us and are looking forward to your next visit with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Fantastic"

5
17/02/2016

Exceptional Staff, very nice rooms, good nights sleep, clean pool, Jacuzzi, very good hot breakfast with several choices. We will always go here when in Grand Junction now. Entertained in the suite room.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
I really appreciate the nice comments about our hotel you gave on Trip Adviser. We know we have done a good job when we get comments like yours. I will post this for the whole staff to see. They work very hard and this will make their day. Again thank you and we are looking forward to having you stay again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"STAY HERE FOR AN AMAZING STAY"

5
20/01/2016

This facility is the cleanest.. the best .. the most friendly .. best food.. beds are better that ours at home .. great Staff (thanks Jody) and we highly recommend to everyone .. none better! and PET FRIENDLY! so awesome! Bravo and when you want to feel like home.. this is your place!

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your comments. Your son picked a great college to attend. It has grown into a great university, with a personal touch. Thank you also for staying at our hotel. If there is any thing we can do to improve your stay, please tell us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Clean and convenient"

5
19/01/2016

This is our third stay here - we use it when I visit my son in college. It's very clean, right off the highway, and has nice amenities. The breakfast is decent and the staff goes out of their way to help you.

"Top Quality, Great Location"

4
04/01/2016

This motel is easily accessible from the interstate, surrounded by several restaurants and nearby shopping. The staff was very accommodating. The pool and spa and courtyard area were very nice. The overall stay was hassle free and exactly what you would expect from a top end motel. Great family stay.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for taking the time to comment on our hotel. We are so glad you enjoyed your stay with us. We hope if you are in the area again, we will have the pleasure of having you stay with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"holiday visit"

4
29/12/2015

this was our 2nd time staying here, and it was just as enjoyable. this is a convenient place for us, as it is close to family, and has a pool and breakfast, and allows pets. hubby likes the internet connection, too. the staff is always friendly and knows what they are doing.

Karenatgranderiver, Guest Relations Manager at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for staying with us again. we appreciate your nice comments about the hotel. Glad you can bring the whole family including the family pet. We hope to see you soon again. Have a Happy New Year and again thank you for staying with us. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Clifton overnight"

4
24/11/2015

My wife and I have stayed at this motel several times, for us it is a very nice location and it is a great value. The breakfast is always well presented and fresh. I always figure the BW breakfast makes the value! This trip is the first time we tried the hot tub, clean comfortable and pleasant. We like the courtyard here as well

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for staying at our hotel. We appreciate you taking time to write a review for us. We are glad you enjoyed your stay with us. The hot tub feels good after a day of travel, and the courtyard is very relaxing. Again, thank you for your review, we appreciate it. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Convenient location, comfortable and clean"

5
19/11/2015

The Best Western Grande River Inn and Suites is located right off the I-70 Business loop, and it is close to restaurants, a grocery store and gas stations. Check-in was quick and seamless. Staff was very friendly and helpful. Our room was on the first floor facing the courtyard (a nice place to sit – lots of tables and chairs for relaxing) and was very clean. The room was large and nicely furnished and the bed and pillows were comfortable. The table with the outlet on the leg was a great place to set up our laptop and the wifi was decent. The bathroom was large and the shower had good pressure. The included breakfast buffet had many choices including scrambled eggs, bacon, waffles, etc. We can't think of a negative and would definitely stay here again.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you so much for the time you took to write such a complete review of our hotel. It helps for new guests looking at our property. I'm glad you enjoyed the courtyard, it's one of the best amenities of the hotel. We hope to see you again in your travels. Thanks again for the nice review. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Comfortable Stay"

4
17/11/2015

Like other BW's, this was a large room compared to other chains. Clean, comfortable and friendly service. Breakfast was the usual and my wife liked the fact that they had oatmeal. WIFI seemed a tad slow, but I'm used to lightning fast. I would have preferred a softer bed, but I would gladly stay again. Good value and great location for us.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments about our hotel. It is great to hear you enjoyed your stay with us.. We are in the process of upgrading our internet service, so next time hopefully we will be lighting fast for you. Thanks again for staying with us and taking the time to comment. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Clean and Nice"

5
07/11/2015

This Hotel is in a great location ---close to the Interstate, food establishments, and parks. Staff very friendly & the hotel grounds very tidy. Nice indoor pool is available too. We think the value is very good.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for taking the time is fill out a comment on our hotel. We appreciate the great marks you gave us. We will show this comment to our staff, it means a lot to them, as they all work very hard. We are looking forward to having you as our guests again, travel safe. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Disappointed"

3
05/11/2015

King accessible requested and promised, but not delivered. Shower chair provided but handrails and shower did not meet minimum ADA requirements. Offered to put us in queen accessible room, but that was not what was we required.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your comment about our hotel. From the information you gave me, I apologized for the lack of training we gave one of our new front desk staff. I feel she tried hard, but lacked the information she needed. We will look at our training program to make sure we do a better job and this does not happen again. I appreciate you taking the time, so we can improve our guest service. Thank you, Karen Nielson 970-261-0026 [email protected]

"Great comfort, EZ on and off I-70"

4
31/10/2015

Super quick check-in and out. Excellent room, clean with comfortable beds. Free Wi-Fi and good TV reception. Lovely central courtyard. Hot buffet breakfast included a variety of options. Side-hallway provided quick access to the parking lot.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for taking time to comment on our hotel. We appreciate the comments you gave us. We hope you will stay with us again. Thank you Karen Nielson 970-261-0026 [email protected]

"Clean and Re-done"

3
31/10/2015

Well done clean up. Staff is super. If you just need a place to stop over for a good nights sleep, it will do. As long as the neighbors are not noisy - rather thin walls. The beds are great. The room is very clean. The courtyard is also very nice.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your comments on our hotel. We appreciate you taking the time for us. Hope you will stay with us again. Thank you, Karen Nielson 970-261-0026 [email protected]

"very nice"

5
31/10/2015

clean, easy to find, new looking. Rooms very clean, nice décor. Pretty courtyard. Was too late for the breakfast, but what I saw looked good. Only problem was the vanity in our room was set at child height, very low to bend over to brush teeth, etc. I loved the bed, husband said his side was soft.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for all the nice comments you made about our hotel. We appreciate you taking the time. We are moving all the low vanities this winter. So next time you stay they will be at the right height for everyone. We hope to have you stay with us again, Thank you, Karen Nielson 970-261-0026 [email protected]

"I love this place"

5
18/10/2015

We showed up early with s passenger van and a trailer for a family get together. The people here were super nice and showed us a great place to park and even let us plug our trailer in. The 3 groups of family members we met here all stayed in rooms next to each other. The pool the breakfast and the coffee are superb !!

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments about our hotel. The staff was glad to help you with your trailer. We love to have families stay and enjoy our amenities. We hope you will stay with again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Would definitely stay here again"

5
14/10/2015

Our room was very nice, clean and comfortable. We were here three nights. The bed and pillows were very nice. The shower was very nice. All in all and very good experience and would highly recommend it.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments about our hotel. We appreciate you taking time to comment and give your input. We hope to see you again in your travels. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Lovely hotel, peaceful surroundings, good freeway access"

5
09/10/2015

The central courtyard makes this smallish hotel quite relaxing. The breakfast buffet is small, but of good quality, except for the sausage links. I would not recommend this location for business travelers as there were no electrical outlets anywhere near the desk. This made it rather inconvenient to set up shop and take care of my work.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your comments. We are so glad you enjoyed the courtyard,it is very relaxing. I am sorry you did not find the outlet you needed. There should have been outlets on the desk light or on the side of the table. I will check into this. Thank you again for staying with us, we appreciate it. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Clean comfortable room."

4
06/10/2015

We don't usually stay at a motel with exterior corridors, but out room opened out into an enclosed courtyard and that was o.k. The lobby was large and sunny and the breakfast was quite good. Would recommend.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for staying at our hotel and taking the time to comment. We are glad you enjoyed the courtyard, it is a favorite of our guests, it is a great place for breakfast in the morning or glass of local wine in the evening. We hope to see you again if you travel this way. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great place to stay and explore Western Co."

5
03/10/2015

We stayed there three days and explored the area Grand Mesa and the NP's the BW is relaxing and the courtyard is great. Tables to sit at and have a glass of wine and snacks. We will be back and stay with them again.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments about our hotel. So glad you had time to enjoy the courtyard. It is so relaxing after a day of site seeing. Great place to have your breakfast too. We are looking forward to having you for our guests again. Sincerely, Karen Nielson 970-261-0026 [email protected]

"Great Staff and Family Friendly"

5
29/09/2015

This Motel has great and friendly staff. They are all ready to help meet the needs of all patrons. The breakfast was a full continental breakfast with a little bit of everything. I really liked the miniature waffles.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Glad you enjoyed your stay at the hotel. Our staff appreciates your nice comments about them. They enjoy their jobs and it shows. We hope to see you again. Thank you again for your nice comments. Sincerely, Karen Nielson 970-261-0026 [email protected]

"nice court yard"

5
23/09/2015

The hotel is off a main highway, most of the rooms surround a court t yard. The court yard has nice tree and tables. Free breakfast was very good hot breakfast also yogurt and fruit. Rooms large, very comfortable staff friendly and helpful . Large heated pool that opens at 6am, heated nice hot tub.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for staying with us and sharing your nice comments with the hotel. So glad you had time to enjoy some of our amenities, such as the courtyard, and the hot breakfast. The courtyard is a great place to relax after an long day on the road. It is also a great place to have breakfast. Again, thank you for staying with us, we hope to see you again if your travels bring you our way. Sincerely, Karen Nielson 970-261-0026 [email protected]

"A decent location for those traveling with dogs"

4
22/09/2015

We chose this hotel because Best Western's Web site offers an easy way to locate pet-friendly hotels in their chain. We were traveling with 2 medium-sized dogs and we were welcomed when I checked in with a goody bag of poop bags and Milk Bones--a nice touch after a long day in the car. The room was small but had enough room for the dogs to find a place to sleep without being underfoot. The design of this motel has every door opening to the outside, which is good for those of us traveling with dogs. The mattresses were good and the pillows, plentiful and soft. The towels were surprisingly soft too, within the metric of non-luxury-hotel towels. The noise from the water in the nearby room was rather loud, but not too bad. The television/cable was a bit of a mystery. A list of the channels available would have been helpful, since the "easy-to-sanitize" remote and/or the cable service itself didn't provide a guide. Several stations even had some sort of narration of action--perhaps a variation of closed-captioning for the blind?--that was pretty annoying for the sighted. (The person at the front desk she had never heard of such a thing and offered to have the maintenance person stop by; but my husband seemed to fix it by unplugging and replugging the cable--probably some kind of reboot.). The breakfast buffet was good, with scrambled eggs, bacon and sausage links, hot biscuits, freshly made non-instant oatmeal. My only quibble would be that they only offered grape jelly rather than others like strawberry or blackberry jam. Just a minor point. For the dogs, it was an okay location. The pet area had nicely watered grass, although it was pretty small. And unlike other places we stayed on this trip, no park was within walking distance. However, we stumbled on a nice option for dinner, since we couldn't leave the dogs in the car (too hot) while we ate dinner and we couldn't/wouldn't leave them in the hotel room alone. We got a takeout pizza at Enzo's Pizza Shack, which was just across the street. (At the other end of the building from the Subway--thanks, TripAdvisor, for that #1 rating!) We then drove just a short way to the state park along the Colorado River and had a lovely picnic and a nice stretch of the legs for both humans and dogs alike on a post-prandial stroll between the river and the small lake.

Karenatgranderiver, Owner at BEST WESTERN Grande River Inn & Suites, responded to this review
Thank you for your nice comments about our hotel. We are glad you are traveling with the whole family, it's hard to leave the pets at home. We appreciate the write up about our hotel, it will give new guests a good idea about our property. Thanks again for staying with us, hope to see you again. Sincerely, Karen Nielson 970-261-0026 [email protected]