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Best Western Plus Buxton Lee Wood Hotel, Buxton

4.5/5  - basé sur 1228 notations.
The Park, SK17 6TQ, Buxton, Great Britain - See map
Best Western Plus Buxton Lee Wood Hotel - lee wood hotel grounds and hotel The Best Western Plus Buxton Lee Wood Hotel is ideally located in the center of Buxton. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus Buxton Lee Wood Hotel is one of the most perfectly positioned hotels in Buxton, right in the heart of the Peak District National Park. Three quarters of Buxton are surrounded by the Peaks, so you’ll be well in range of many short and cheerful strolls, or strenuous walks for the experienced hiker. Though the hotel is the perfect base for a walking holiday, it’s an equally appealing spot for those wishing to explore the historic attractions of Buxton Spa itself. Buxton Opera House is a particularly attractive sight to put on the to-do list. It was built by Matcham in 1903 and is a worthy focal point for a Buxton-based theatre break. The Pavilion gardens are also close by - only an 8-minute walk from the hotel - and make for the most idyllic setting on a sunny afternoon. As a guest at the family-run Best Western Plus Buxton Lee Wood Hotel, you'll be within touching distance of the Derbyshire Dales, a stone’s throw from Castleton and its fabulous caves, and even closer to the award-winning Elements restaurant – found within the hotel itself! If you’re feeling famished, a three course a la carte feast will be waiting for you, or you can enjoy something a little lighter in the Elements Bar and Lounge. A full range of beauty treatments and a state of the art fitness suite will also be available to you, to leave you looking and feeling your very best. We really can guarantee maximum relaxation in this Best Western hotel near the Peak District.

Best Western Plus

Buxton Lee Wood Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1228 guest reviews
NOTE ISSUED
Excellent
677
Very Good
411
Average
103
Poor
32
Terrible
5
REFER TO NOTICE
Business Business
129
Couples Couples
683
Family Family
157
Friends getaway Friends getaway
162
Solo travel Solo travel
20
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Wonderful staff, beautiful building!"

5
01/11/2018

Had an excellent experience at Buxtons best western, was greeted by wonderfully attentive staff that made me feel welcome. Jordan and Dan were particuarly enjoyable and welcoming. Their effiecient service, good humour and charm made my stay that bit more enjoyable, thank you!

"Amazing 10th wedding anniversary"

5
01/11/2018

I booked as a surprise for my husband for our 10th wedding anniversary as we held our wedding here and started our family fairly quickly so hadn't been able to come back. I told my husband we were having a day out in buxton and suggested we stop at the lee wood for a celebratory drink. I had booked the dbb rate and when I secretly checked in, I explained to the staff my surprise so they wouldn't give the game away by mistake with their attentive service. To my astonishment, I was then taken by surprise as we were delivered a complimentary bottle of prosecco on the terrace. We had an amazing dinner in the restaurant and a lovely breakfast in the morning. The room was comfortable and tastefully decorated. Every member of staff we dealt with was attentive and courteous. We couldn't have chosen a better way to celebrate 10 years and it's great to see that this wonderful hotel is still as amazing as it was 10 years ago. Thank you to all the staff who made our anniversary so special, we won't be leaving it another 10 years!

"Highly recommended"

5
31/10/2018

We've stayed here a few times. But this time was our 10th wedding anniversary. We had the lovely room 6 and everything was perfect. Really recommend the room or any room for that matter. Staff are wonderful and very attentive. We had breakfast and there's quite a variety to choose from. Bacon butties were delicious. Although we ate out because we chose to, on an evening when we arrived back the hotel was reasonably busy with evening meals. Check in/out was quick and fuss free. We've really enjoyed our stay. Thank you.

"Family Sunday lunch"

5
28/10/2018

The Conservatory restaurant at the Lee Wood has been perfect for a quiet family Sunday lunch today.Excellent wheelchair access, beautiful spacious conservatory location in attractive surroundings.Super attentive staff ,good food ,reasonably priced.No intrusive background noise and well planned table positions conducive to proper conversation.Overall a first class visitor experience and would highly recommend a non residential grown up lunch venue.

"Great restaurant - nice rooms"

5
28/10/2018

I thought my rooms were good - well-equipped, roomy, and comfortable. I liked the little blue-tooth clock, that let me play music from my iPhone! The staff were all friendly. But the highlight was the evening meal. The starter (a blue cheese mousse) was absolutely brilliant. And the rest of the meal very good too (and good value), served by helpful waiters. Breakfast was good as well. If I had to suggest an improvement it would be to the wifi which you had to sign into and then was on a timer. Better if it is simply available. I read the small number of negative reviews here with some bemusement - I suppose there are good days and bad days, but I can't help feeling that if you tell staff about the problem and speak nicely to them, you get the service you deserve (and vice versa).

"Great hotel but out of the way"

4
18/10/2018

Room was great. Staff were friendly and helpful. Meal was good - we had steak in the restaurant which was great, but the pepper sauce was insipid. Breakfast eggs were not attractive. The rest was ok. Main issue is the location. If you are driving its probably alright, but if you are on foot or came on the bus it is a major trek uphill.

"Very enjoyable stay"

4
12/10/2018

We had a very enjoyable stay at this hotel, which is in a quiet but excellent location for the centre of Buxton. The staff were all extremely helpful and nothing was too much trouble. The breakfasts and restaurant dinners were of excellent quality with a good choice on the menu. Some of the decor and furnishings are looking a little dated now but did not detract from our visit - we would definitely return here.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are really pleased to see that you enjoyed your stay with us. We hope to welcome you back again soon. Kindest Regards Rebecca Rose Operations Manager

"Excellent, friendly staff"

5
11/10/2018

Just returned from a short break to celebrate our special anniversary. Only booked the hotel a few days before and received excellent service from the start. All of the staff are so helpful and friendly especially Jenny on reception and Jordan in the bar/restaurant. Our room was superb and the breakfast and dinner were excellent. The hotel is ideally situated, a short walk from the centre of Buxton and the local countryside. Thank you for making our stay that extra bit special. We will hopefully return soon.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for choosing to stay with us and for leaving such lovely comments online. We have a "Wall of Love" that we pop up positive feedback and I will be sure to highlight Jenny and Jordan's names on there! We hope to welcome you back again soon Kindest Regards Rebecca Rose Operations Manager

"Great value for money!"

5
10/10/2018

Fantastic find and really reasonable price! Lovely location, friendly happy staff, best cottage pie I've EVER had!! Room was huge, powerful shower, slept like a log. Breakfast buffet with fresh fruit and pastries. I had a personalised full English to my liking, beautifully cooked. Genuinely have no complaints and will definately stay here again.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are really pleased to see you enjoyed your food and stay with us. We hope to welcome you back again very soon. Kindest Regards Rebecca Rose

"Perfect"

5
10/10/2018

Booked four twin rooms here for a group of friends on a Saturday night. Great welcome from friendly, efficient staff. Really enjoyed chatting in the bar area and the breakfast was spot on. Good sized, quiet and comfortable rooms with comfy beds. Very convenient location and parking. Lovely garden area and conservatory. Thank you very much for a lovely stay.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your review. We are pleased to see you enjoyed your stay we we hope to see you again soon. Kindest Regards Rebecca Rose Operations Manager

"Grand stay at budget price"

5
09/10/2018

I called reception early evening to say I would be late.... on arrival a very pleasant receptionist welcomed me. Once you realise the hotel is back to front from the road side, you'll see this great impressive expensive looking hotel. HOWEVER at a budget price. Room very pleasant, very comfy bed. Breakfast FIRST class.

"Wedding 15th Sept 2018"

5
02/10/2018

I just want to say what a fantastic wedding we had a the Leewood Hotel in September 2018. From the beginning of the planning right through to breakfast the morning after the wedding, we were treated exceptionally. Rebecca made sure the planning ran smoothly, answering any queries and questions when they arose. On the day, we were looked after from the moment we arrived four our civil ceremony, until the music finished at our evening reception just before midnight. The food and wine were excellent and our guests commented on just how much they enjoyed the day. My husband Andrew and I would thoroughly recommend the Leewood Hotel if you are looking at booking a wedding - This is by far the best hotel in Buxton for such an occasion. Thank you to all the staff at the hotel for making our special day so magical!

"Excellent overall experience"

5
27/09/2018

Just returned home from a 3 night stay at this Hotel. Very friendly and professional staff. Rooms were very clean and up to date bathrooms. The bed was very comfortable. The breakfast and evening meal were superb, in addition to the attentive staff. Well done we will be back very soon.

"Excellent in all respects"

5
24/09/2018

I have just led a party of sixteen golfers to this hotel for a weekend and we were delighted with the facilities; the quality of the rooms, the very friendly and helpful nature of the staff, and both the tastiness and quantity of the meals that were provided. Nothing seemed to be too much trouble and everything worked. The hotel is very well located for the three excellent courses we played - High Peak, Chapel-en-le-Frith and it is less than a mile from the very highly rated Cavendish. We shall most certainly return to repeat this most enjoyable weekend.

"Good Hotel in Buxton"

4
22/09/2018

The best thing about this hotel is that it is one of the very few in central Buxton where the car park is big enough. Have the sausages at breakfast. The staff are very friendly and there is a welcome abundance of places to sit around and watch the rain come down.

"wonderful woodie"

4
17/09/2018

A post grads reunion to pay tribute to one who died too early was the purpose of the visit and to walk the roaches. What a perfect and friendly hotel which met all our needs. In a dated town a slightly dated hotel but so friendly and warm throughout. The restaurant was simple food cooked nicely and breakfast of quality. I had a huge room 6 with little view but more than enough for a short visit.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you enjoyed your stay with us and we hope to be able to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Such a lovely and friendly hotel!"

5
16/09/2018

Such a lovely venue, with amazing staff that go the extra mile without a second thought! It really is the staff that make each and every visit really really special and unique! A special mention to Ellie and Jordan in the restaurant; and Rebecca and John for being so welcoming and accommodating too :)

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thanks Lakeisha! We love having you pop over for your dinner and discuss wedding planning! We hope to see you again very soon Kindest Regards Rebecca Rose Operations Manager

"Derbyshire Dalliance"

4
16/09/2018

Having had some poor experiences before with Tailored Travel, who had booked this hotel for our Arts Society trip we were somewhat apprehensive; on arrival, with no off road parking to unload the coach and then being sent through the back door entrance to the hotel, this seemed to be fulfilled. HOWEVER, the reception was warm and friendly, the room was large and comfortable and the dinners and breakfasts fine. Our fears were groundless. Our 30 or so fellow travellers gave similar thumbs up, so good all round! We would stay there again.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you enjoyed your stay with us and we hope to be able to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Short visit to the Peaks"

4
14/09/2018

Hotel was very welcoming, room was well equipped and very clean, food was good, there was a wedding when we arrived but the staff made sure that the guests were well looked after, we hope to visit the Peak District again soon and will definately consider visiting this hotel again.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you enjoyed your stay with us and we hope to be able to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"GCJ247"

4
05/09/2018

Stayed here a year ago so would not have returned if I did not like the place.Extremely friendly staff and very helpful.Excellent choice for breakfast,perhaps a little slow producing cooked orders. Choice of bar or restaurant menu for dinner.The former changes each night so always something different to choose if staying for a few days as we were.Room very clean and well apportioned.Suggest The ensuite could do with a makeover but adequate. Parking is usually ok. Near the centre of Buxton so not far to walk and plenty of golf courses to visit if you are into that.Free WiFi.good signal.Lift available.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you enjoyed your stay with us and we hope to be able to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"A very nice hotel"

4
28/08/2018

We stayed in room 34 which was a bit dated decoration wise but was otherwise okay - the floor was very uneven and made you feel a bit drunk when going to the loo in the middle of the night. Excellent location for exploring Buxton and the surrounding area. We tried the hotel for an evening meal one night - the restaurant is well appointed but we found the food at Weatherspoons in town to be better and cheaper. Car parking a bit tight.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are pleased you enjoyed your stay with us and hope to welcome you again soon. Kindest Regards Rebecca Rose Operations Manager

"Mini Break in Derbyshire"

5
27/08/2018

Just excellent! From the phone call to secure the booking to the moment we checked out. This hotel far exceeded our expectations. The staff were warm and friendly with their greeting and proceeded to look after us with nothing being too much trouble for the duration of our stay. The standards of housekeeping couldn't have been any higher; we enjoyed a lovely night's stay. The bed was super comfy with deep squishy pillows, the room spacious and well appointed and the bathroom, well what can I say! It was one of those showers you don't want to leave, quite perfect. The breakfast was amazing, such a wonderful choice and as someone had pointed out before, no extra charge for fish. We were spoilt for choice and ended up with a full english and the filled oat cakes. Absolutely delicious. It was clear that this establishment cares passionately about the quality of their ingredients and that total enjoyment of their guests visit is of paramount importance. We will most definitely be planning another Derbyshire break for next year and it will be based around this area so that we can visit this fabulous hotel again. I cannot seem to get the ratings buttons to register in the next section plead Mark these the highest.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your review on Trip Advisor. We are so happy to see that you enjoyed your stay and I will be certain to pass your comments onto our team as they always love to hear back from happy guests. We hope to welcome you back to the hotel again very soon. Kindest Regards Rebecca Rose Operations Manager

"Beautiful building with excellent staff"

4
24/08/2018

This hotel had lovely large rooms with plenty of space and well appointed decor.The staff in all areas (reception, bar and restaurant) were extremely friendly and helpful.The food was beautiful, with a lot of local produce being used to deliver a high quality meal.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are pleased to see you enjoyed your stay and we hope to be able to welcome you back soon. Kindest Regards Rebecca Rose Operations Manager

"Lovely stay"

5
19/08/2018

Booked into a room in the annexe with an extra bed for our son. Room was great clean,everything you would need and very quiet at night. Enjoyed an evening meal and breakfast in the restaurant which were fantastic. Staff were as usual a credit to the hotel polite, chatty, helpful and payed special attention to our son who really enjoyed his first hotel experience. We got married at the venue 4 years ago and some staff had remembered our day and chatted to us which was lovely and personal. A great hotel which always delivers.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your review on Trip Advisor. It was so lovely to see you both again and meet your son (who is gorgeous!!) Hope you enjoyed Peppa Pig Live at the Opera House and I hope to see you all again soon. Kindest Regards Rebecca Rose Operations Manager

"Motorcycle tour"

4
17/08/2018

This is a really good place from which to explore Buxton. Huge comfortable room and helpful staff. I have never been disappointed in any of the Best Western hotels that I have used. This one is convenient for the old part of Buxton which is beautiful. Thanks for a pleasant stay.........................

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your review on Trip Advisor. We are pleased to see you enjoyed your stay with us and we hope to be able to welcome you again very soon. Kindest Regards Rebecca Rose Operations Manager

"Holiday"

5
14/08/2018

My wife and I stayed here when we went to see Gilbert O'Sulliqv at the opera house. The staff were great and very friendly. I would recommend this hotel to anyone. There is a short walk down hill to get into Buxton but it's not too steep.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your review on Trip Advisor. We are pleased to see you enjoyed your stay with us and we hope to be able to welcome you again very soon. Kindest Regards Rebecca Rose Operations Manager

"Very Good hotel in good location!"

4
12/08/2018

I booked a weekend stay for my husbands birthday, an executive room for two nights. The room was very spacious, and looked recently decorated and clean, but a disappointing view (across a flat roof) of the back of rooms on the other side of the hotel. The bathroom was also large, with a bath, spacious and very fresh looking, apart from a little bit of black mould around the bottom of the shower screen. This is the only reason not to give a five star review, and a little more attention to cleaning would definitely sort it out. If we could award 4.9 stars that would be about right. We had an excellent warm welcome from reception staff, couldn't improve on that! We had drinks in the bar.....we had breakfast each morning and it was of a very good standard.....we asked for ice from the bar to take to our room for bedtime tipple.....could we borrow an umbrella......asked for local directions at reception and got a map of the town. All of our requests were met with helpful and friendly response, the staff at Lee Wood are among the best we've ever met, they helped to make our stay extra enjoyable and they certainly deserve a big fat 5* review. Wish more hotels had customer service like this! We'll be back.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your review on Trip Advisor. We are pleased to see you enjoyed your stay with us and we hope to be able to welcome you again very soon. Kindest Regards Rebecca Rose Operations Manager

"A pleasant stay"

4
11/08/2018

We found this hotel on tripadvisor. It is well located, just a few minutes walk, uphill, but not far from from the opera house. Our room was a bit tight - we were told that the hotel was full on the weekend we stayed and we couldn't have a bigger room - but the room did include everything we needed. We particularly appreciated the good lighting as some hotels have very few lights in the bedrooms. I also appreciated the glutenfree biscuits that were specially supplied for me and had been thought about in advance of our arrival. We stayed for three nights. The breakfast menu was good with generous portions. We ate dinner in the hotel twice. Both times there was a daily fixed-price menu or a la carte. We found the staff throughout the hotel very helpful and nothing was too much trouble. They were particular attentive with regard to my being glutenfree. Our only issue was that the service in the dining-room - while extremely well-meaning and friendly - was at times a bit erratic. All the staff were working hard but on two separate occasions different members of staff forgot things they had said they would do. The conservatory dining-room is very pleasant but its also large so it was difficult to attract attention. Its only a few tweaks to the system that are required but it would improve customers' enjoyment.

"Best ever curry"

5
11/08/2018

I stay in the hotel regularly with work. Its like a second home. After a long drive over I wanted something to eat that wasn't heavy but would fill me. Vegetable Thi green curry ( chicken available to) It was the best ever curry and came with coconut rice. The rice was light and fluffy with a hint of coconut. Th curry was creamy with a bit of a kick. Best curry ever tasted. Massive thankyou to chef mike for this cooked fresh to order fish. Highly recommended ??

"Excellent Hotel"

5
07/08/2018

Great hotel, excellent food choice and first class staff. It was nice to go to a hotel where you could have fish for breakfast without paying a supplement! The room was very clean and comfortable with two comfy chairs to watch tv - some hotels only provide one chair in a double room!! Would definitely recommend anyone staying here. Added bonus no car parking charge and approx. 6-8 mins from town centre.

"Wedding"

5
03/08/2018

I would highly reccomend the lee wood hotel, I got married there, the whole day was incredible, the staff were fantastic, friendly and extremely professional. The rooms are spacious, pleasant and worth every penny that was spent on them. The catering in the restaurant is extremely good, the conservatory is lovely and the waiters and waitresses all went out of there way to help and always had a smile on their faces. The owners are very helpful and did a brilliant job in making our day run smoothly and helped to make it the incredible day that it was. Thankyou to everyone at the lee wood!

"Richard and Wendy Gibbs "

5
25/07/2018

7 star service. Travelled with our Autistic son and the staff couldn't do enough to make his and our stay perfect. We got married here 10 years ago and nothing has changed the hotel and the staff are just perfect. Keep up the great work you do!!!!

"Excellent value"

5
24/07/2018

Excellent value for price paid. Food was superb. Plenty of choice at Breakfast and the Dinning Room was very tastefully decorated, recently refurbished I understand. Paid extra for a garden facing room but not much garden to see. On the whole a very nice hotel.

"One night stay"

4
23/07/2018

Nice hotel by road side looking onto park Large conservatory on side used for evening meals & breakfast. Even on a Monday it was busy. Staff tidy and very pleasant. Two small wine £9:20 a little on expensive side. Bedroom clean usual tv, free Wi-fi, plenty tea, coffee & biscuits, safe, iron etc Great location near opera house, & short stroll to centre town worth a stay reasonably priced for bedrooms, would stay again great breakfast

"Birthday treat"

5
17/07/2018

Stayed one night as a birthday treat and wasn't disappointed. A lovely hotel. Room was very nice with a lovely big bed which was very comfortable. Breakfast was good with plenty of choice. Hotel is very close to the town centre, just a short walk.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave such a lovely response we are so pleased to see you enjoyed your stay with us. We will let all our team see your review as they love to hear back from happy guests. We hope to welcome you back to the hotel again very soon Kindest Regards Rebecca Rose Operations Manager

"Comfortable room and very good value restaurant"

4
11/07/2018

We stayed one night whilst attending a concert in Buxton and chose the Lee Wood Hotel as it was near to the concert venue. The entrance hall and bedroom have a comfortable old-fashioned feel to them, but the facilities were really good; Quality villeroy & Boch bathroom with good and simple shower. Friendly staff. We had an evening meal there and the food was much better than we expected; very enjoyable visit overall.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave such a lovely response we are so pleased to see you enjoyed your stay with us. We hope to welcome you back to the hotel again very soon Kindest Regards Rebecca Rose Operations Manager

"This is the place to stay"

5
10/07/2018

The hotel's staff, rooms, grounds, food, comfort are all exceptional. From check in to check out one will be very looked after staying at this hotel. Everything is professional and hospitality isn't a problem. In fact, so much so that I will be making my fifth trip to stay at the Lee Wood very soon

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave such a lovely response we are so pleased to see you enjoyed your stay with us. We will let all our team see your review as they love to hear back from happy guests. We hope to welcome you back to the hotel again very soon- remember if you book direct with the hotel you are guaranteed the cheapest rate so ring us direct for your 5th stay!! Kindest Regards Rebecca Rose Operations Manager

"Relaxing weekend "

5
04/07/2018

Me and girlfriend went for a relaxing weekend and that we had! Fantastic from when we set foot in the door The facilities are superb and we enjoyed our whole experience! Beds were very comfy and the staff were very welcoming! Our meals were all amazing and plenty of choice We shall be visiting again!

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave such a lovely response we are so pleased to see you enjoyed your stay with us. We will let all our team see your review as they love to hear back from happy guests. We hope to welcome you back to the hotel again very soon and if you do decide to book again please contact us direct at the hotel as we will always offer the best rates direct! Kindest Regards Rebecca Rose Operations Manager

"super efficient and friendly!"

5
23/06/2018

Recently stayed at Best Western Lee Wood Hotel in Buxton. This was our fourth visit and everytime we have stayed there it has got better and better. It is a wonderful place to stay. Staff, accommodation and food all 10/10. We will visit again!

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave such a lovely response we are so pleased to see you enjoyed your stay with us. We will let all our team see your review as they love to hear back from happy guests. If you want to hear more from us or join our mailing list for promotions and special offers please let me know on [email protected] We hope to welcome you back to the hotel again very soon Kindest Regards Rebecca Rose Operations Manager

"Super Hotel"

5
20/06/2018

Living locally we go the the hotel for special occasions for family lunches and have found the food and wine to be excellent. The staff are always unfailingly polite and attentive making every visit memorable.

"Good value - espcially for shorst stays"

4
18/06/2018

Superior room was large with excellent seating and space. Adequate room facilities. Food readily available at short notice. Fair prices for fair quality. Very quiet during our stay which made it very comfortable.

"Super Efficient and Friendly."

5
08/06/2018

Booked 3 rooms here for 4 days to celebrate a family birthday. From the moment we arrived all staff were helpful, friendly and very efficient and nothing was too much trouble. Breakfast was excellent with a huge choice of items cooked to order. The hotel was clean and the maid service was also excellent.If I had to be super critical I would say that the outside seating area was small and perhaps seating on the lawn would solve this but this is a small point and we would certainly visit again

"Comfortable and Convenient"

4
08/06/2018

Stayed here on the way to Manchester airport (about 45 mins away) as an alternative to the generic airport hotels. The Lee Wood is in a beautiful setting with lovely garden view conservatory for meals. It is very convenient to Buxton village, only a 5-10 min walk. The hotel room was clean, comfortable, and very quiet. Dinner could have been a little better (steak a bit tough) and service was slow, but the staff were very nice.

"Fantastic "

5
03/06/2018

Visited here over bank holiday weekend with my partner. And nothing was to much trouble for any of the staff. We hadn't requested to check in early my bad planning, but when we arrived at the hotel we were greated with smiles and were told that it was no problem. The room was lovely, just what we had wanted. We didnt dine in the restaurant but wished me had done after having breakfast the next morning. Lots of choices available and again nothing to much trouble if you asked them anything. One ladt even made my toast ! So that i didnt have to stand while eating my hot breakfast Will be returning soon

"Good Hotel"

4
30/05/2018

Can recommend this hotel for friendly helpful service. Although the rooms are a bit old worlde the bathrooms have been modernised. Staff bend over backwards to help. Close to town with good restaurants and of course the surrounding scenery is exceptionally beautiful.

"Wedding"

5
28/05/2018

Me and my partner got married at the leewood hotel on Saturday 26th may 2018 and I can not fault the hotel one bit. The staff were amazing and went out of their way to make sure we were all okay and had everything we needed. One of the ladies that works there even made me a sandwich because she had noticed I'd not managed to eat much at our evening reception. The food was all lovely, our rooms were gorgeous and very spacious. Overall the hotel made my wedding the best it could have been so we will definitely be back for a stay. Thankyou so much to the team at the leewood for making our day so special Chloe and mike

"Breathtaking Beautiful Buxton"

5
23/05/2018

We have just stayed at the Best Western Plus Lee Wood Hotel and have been extremely happy with the experience The breakfast is superb and the Porridge is a work of art!!! Congratulations to the Owners and all the staff

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for such a lovely review, we are so happy to see you enjoyed your stay and your Porridge!! As 2018 is the year we celebrate 60 years of ownership by the same family we are creating a mailing list of our guests who give us "top marks"! If you want to join and have the chance to get discounts and promotions to your email please send me an email on [email protected] We look forward to welcoming you again very soon Kindest Regards Rebecca Rose Operations Manager

"Overnight stay"

3
22/05/2018

Stayed here for just one night on business. The room was ok but clearly hadn't been checked by housekeeping. One of the bedside lights was faulty, no info in the room about check out/facilities/restaurant and the bathroom bin was still full with the previous occupants rubbish :-( The gentleman on reception was friendly and helpful though.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank you for leaving you review. I am sorry that you were disappointed by the standard of your room, I hope that our receptionist managed to resolve these problems for you. Should you wish to discuss your stay in more detail with me please contact me on 01298 23002 Kindest Regards Rebecca Rose Operations Manager

"Extremely Disappointing Breakfast"

2
11/05/2018

One of the worst restaurant experiences I ever had! It has continental breakfast, but you can also order hot food. There was a middle-aged waitress who was supposed to take hot food order after customers sat down. But apparently she REFUSED to serve us. There was a couple who came after us and sat on the table next to us. The waitress took their order immediately. I thought since she was literally next to us, she would come to us afterwards. But no, she then went to the table on the far end of the room. Maybe she just did not notice us. It was fine as I could signal her I thought. But she NEVER looked at us. Because I tried to get her attention, I realized she was actually a quite good waitress, but only to other customers. For instance, she asked one customer after taking his order whether he wanted some toast or juice while waiting. Since we were the only non-white customers at that time, I don't know what to think. Finally we had to signal another waiter to take our order. Unfortunately he got both our order wrong. I asked three fried eggs, but only one came. My wife asked bacon, but no bacon at all. The girl who brought our food was quite nice. She apologised and brought us the missing orders. This is not the end of the story yet. My wife ordered a porridge. Then she picked out a thread thingy from the porridge. She concluded it is not a hair having carefully studied it. She waved a glass-wearing younger waitress. The waitress came and took away the porridge WITH NO APOLOGY AT ALL. The waitress just said OK, which felt so rude and arrogant. Because she took the porridge so quick, it did not give my wife a chance to tell her the porridge was no longer needed. She brought back the porridge. Again there was no apology. My wife told her it is no longer needed. You can see on her face like why we had made so much troubles. Arrogant and rude! In the following two days, we did not go to the breakfast. On the positive side during our stay. The guy at the reception was quite helpful when we checked in. Initially we were assigned a room facing the road where you can hear the traffic quite clearly. We then changed into a room facing the garden, which is much quieter.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Good Afternoon I am sorry to see that you were disappointed with your breakfast. I actually was in the hotel during your stay and I was the lady whom served your your food and brought out the missing orders. I am sorry you felt like it took some time for our waiting staff to take your order, after speaking to her she remembers your table and says she waited to take your order until you and your wife were both sat down at the same time as I believe you were having some items from the continental breakfast to start with. Should you wish to discuss this with me in further detail please do not hesitate to contact me on 01298 23002 Regards Rebecca Rose Operations Manager

"Friendly staff and lovely location"

4
08/05/2018

My wife and I stayed here for two nights while visiting friends. The hotel is located away from the main part of town, but within easy walking distance (apart from the slight uphill walk). The hotel has character and although my wife joked that it could do with a slight makeover, I found it cosy and welcoming, with friendly staff. There is parking available front and rear, and street parking also if needed. The food in the restaurant was lovely, and waiting staff were efficient and friendly also. We would definitely return.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave us such a fab review! We are so so pleased to see that you enjoyed your stay and we can't wait to welcome you back to us again. Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Nice hotel, comfortable beds & tasty Derbyshire oatcakes for breakfast!"

4
01/05/2018

This is my third stay at the Lee Wood, which I notice is now a Best Western Plus. Each time, I have had a clean, comfortable room and have enjoyed an excellent night's sleep. A newspaper was delivered to my room which I enjoyed reading over a very tasty breakfast, served in the light, airy conservatory, of Derbyshire oatcakes (think crepe not the Scottish savoury biscuit) filled with cheese and bacon then grilled. Nice bread and yogurt offering too but sadly tinned or frozen fruits (not a deal-breaker, but fresh would be nicer!) Hotel is at the top of the hill so a bit of a hike from the station (definitely recommend a taxi if you're unfit or it's raining) but it's quiet and overlooks the cricket ground with nice views of the surrounding countryside. Friendly and helpful staff throughout. All told, a good place to stay.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave us a review. We are so so pleased to see that you enjoyed your stay and we can't wait to welcome you back to us again. Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Friendly staff and beautiful hotel "

4
29/04/2018

Stayed for one night and it was a beautiful hotel, staff very helpful and friendly, breakfast was fabulous with a good variety on offer The only down side for us was the noise coming from down stairs from a party, I rang down to reception at around 11pm not to complain but to ask when the music would be going down for the gentleman to reply “it's only on four, it will be stopping very soon” the very soon was 1am when it finally went quite

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave us such a fab review! We are so so pleased to see that you enjoyed your stay and we can't wait to welcome you back to us again. Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"[email protected] Week-end Away"

5
27/04/2018

Hotel was exceptionally clean and welcoming. Staff were great, couldn't have been more helpful. Rooms were comfortable and amenities were good (hairdryer, Ironing board & iron, tea & coffee making, lovely fluffy towels in the bathroom, good hot shower).

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave us such a fab review! We are so so pleased to see that you enjoyed your stay and we can't wait to welcome you back to us again. As we are celebrating 60 years of being family owned we are inviting our 5 star reviewers to an exclusive club to get discounts on future bookings! To join just email me on [email protected] Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Were we staying at the same hotels as recent reviewers? Not good."

2
24/04/2018

A very mixed stay No treatments available over Easter break (Sun-Wed) - apparently they are franchised out and the one person who does them was on holiday! The hotel were unable to find another place for us to get the treatments we had been looking forward to, and which were advertised on the hotel's website, and was one of the reasons we chose to stay there. Staff helped us in with our luggage and out again afterwards as we had requested in advance - so good there. We had the largest suite, and that was very spacious indeed, if a little tired. It was very cold on arrival, as the heating had been turned off! The windows were extremely draughty, and as we awoke to 6 inches of snow on the Monday, that was quite a downside. For the cost (£150 on 2 nights B & B, £165 on the 3rd night even with a Best Western discount card) , we would have expected a fridge in the room, and a trouser press. And why oh why do hotels persist in using plastic shower curtains that wrap their germ-laden folds around you? Our pet hate....... Sunday night dinner was simply dreadful, and the service with only 2 couples there abysmal. The soup was tasteless, and my salmon starter was so salty it could only have been using the cheapest available. The main courses including a "minced lamb" which were also very poor. Needless to say, we avoided dinner on succeeding nights. However, we did negotiate a large reduction on the first meal price. Breakfast next morning was interesting as well. I had asked for Earl Grey tea but didn't catch his answer. When the cooked breakfast came, I asked where my tea was, and was informed "I told you we didn't have any Earl Grey!" - why didn't I get offered an alternative? There was no Earl Grey until our 3rd morning there.........Also no cooked meats on the breakfast buffet on each of the three mornings. Didn't think much of it for such an allegedly prestigious hotel. Being snowed in on the Monday (they do have a little snowplough on their Kubota to clear the steep drives), we had sandwiches for lunch which were excellent, and as of that moment, the hotel attitude seemed to change, as their was concern for us became verging on the obsequious. Nothing was too much trouble : perhaps our complaints so far had penetrated to management (and word got round that we were in their most expensive room). As we don't have laptops, there was a computer in the bar we could use to check our e-mails, although it was quite a problem for them to get it connected. All the problems we had were brought to the management's attention.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your reviews I am sorry that on this occasion we did not meet your expectations. As you can see from previous reviews we take pride in the fact that we offer excellent customer service and that our customers return again and again, so hearing from disappointed guests is something we take extremely seriously. We have taken your comments on board and have taken action where necessary. Regards Rebecca Rose Operations Manager

"Friendly staff, great breakfast, convenient location"

5
23/04/2018

We only stayed for one night, but we were delighted to have dropped in to check if a room was available, as everything went so well. The room was a good size, the bed was large and comfortable and the ensuite included a bath with shower over. The bar area was comfortable and staff friendly, but perhaps the highlight was the splendid breakfast, which was cooked to order with a lot of choices, as well as a good selection of buffet items. Importantly, we felt that the overall price reflected terrific value.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave us such a fab review! We are so so pleased to see that you enjoyed your stay and we can't wait to welcome you back to us again. As we are celebrating 60 years of being family owned we are inviting our 5 star reviewers to an exclusive club to get discounts on future bookings! To join just email me on [email protected] Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Lee Wood - Fantastic Stay"

5
20/04/2018

We used to live in Buxton so already know that the Lee Wood has a great reputation which is why we chose to stay there overnight on our way to Manchester. The welcome we received from the gentleman on reception was brilliant. He was chatty, personable, funny and helpful. The room was extremely clean and plenty of room for all of us (family room - 3 people). Excellent amenities, plenty of storage space, safe, power shower, big television. Breakfast was perfect. Lots to choose from and a really fast service for our cooked items. Would definitely recommend.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave us such a fab review! We are so so pleased to see that you enjoyed your stay and we can't wait to welcome you back to us again. As we are celebrating 60 years of being family owned we are inviting our 5 star reviewers to an exclusive club to get discounts on future bookings! To join just email me on [email protected] Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Delightful Hotel"

4
18/04/2018

We thoroughly enjoyed our stay here. The location was ideal with plenty of parking and only 5 minutes walk to the town Centre. Our room was clean, a king size comfortable bed and a lovely view. We were very impressed with the staff. We had booked to go to the theatre and required an early meal. We were allowed to order in advance so that our meal would be ready in time. The quality of the food was very good too.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave your comments on Trip Advisor! We are so pleased to see you enjoyed your stay with us and took advantage of our pre theatre meal options. We hope to welcome you back to the hotel very soon. Kindest Regards Rebecca Rose Operations Manager

"Nice weekend break"

5
09/04/2018

Just had a fantastic weekend away at the Lee Wood hotel. The annex room we had was a good size with a huge comfy bed.Staff were friendly and helpful and the breakfast and dinner was excellent, would highly recommend.

"Excellent service, clean room"

5
03/04/2018

I would not hesitate to recommend this hotel to anyone. The service was fantastic, the staff were very friendly and professional and most importantly the room was clean and comfortable. I hope to stay here the next time I am in the area.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave us such a fab review! We are so so pleased to see that you enjoyed your stay and we can't wait to welcome you back to us again. As we are celebrating 60 years of being family owned we are inviting our 5 star reviewers to an exclusive club to get discounts on future bookings! To join just email me on [email protected] Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Weekend break"

5
01/04/2018

Second stay here, having stayed at pretty much every hotel in Buxton, this one wins hands down, don't waste your hard earned staying anywhere else. We stayed in the annexe this time, it was lovely (fix the main front door catch though, slamming it is clearly damaging the handle) and also very peaceful. Very clean, and really nice staff. Opened the room door to leave this morning to be confronted by an Easter egg on the carpet ?? thanks for that.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave us such a fab review! We are so so pleased to see that you enjoyed your stay and I will let the Easter Bunny know you enjoyed your egg! As we are celebrating 60 years of being family owned we are inviting our 5 star reviewers to an exclusive club to get discounts on future bookings! To join just email me on [email protected] Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Excellent - staff are outstanding "

5
30/03/2018

Stayed on business whilst on a difficult medical diet and have only praise for all the staff - from front of house, restaurant and kitchen and a special mention for Antonio who was so kind. They accommodated my diet with dignity and understanding and produced some excellent food with a limited choice of ingredients. Thank you!

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave us such a fab review! We are so so pleased to see that you enjoyed your stay and we can't wait to welcome you back to us again. As we are celebrating 60 years of being family owned we are inviting our 5 star reviewers to an exclusive club to get discounts on future bookings! To join just email me on [email protected] Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Excellent "

5
28/03/2018

Stayed here for a night during a walking holiday in the area. Hotel is located a 2 minute walk from the centre of Buxton and within a couple of miles to the Goyt reservoir area for hiking. We were welcomed by friendly reception staff. The hotel has a vintage feel but this does not mean out of date. The room was very spacious with comfortable beds, 2 chairs, and an excellent modern bathroom which had been refitted. The breakfast was good with a range of hot and cold foods prepared fresh. For the money this is an excellent hotel and provides a service better than some much more expensive hotels I have stayed in. Absolutely would stay here again

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave us such a fab review! We are so so pleased to see that you enjoyed your stay and we can't wait to welcome you back to us again. As we are celebrating 60 years of being family owned we are inviting our 5 star reviewers to an exclusive club to get discounts on future bookings! To join just email me on [email protected] Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"What a delight"

5
20/03/2018

Fantastic rooms (we had a group booking for 3 rooms), great helpful staff who were very attentive and considerate. Great location, easy walking distance to the town and park. There was plenty of free parking and the food was excellent both in choice and value. The waiting staff were all grwat, special mention to Eleanor and the manager Jennifer. Well done! We will be back next March.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
We are really pleased to see you enjoyed your stay with us and I will pass your comments onto out entire team as they always love to hear back from happy guests! As we are celebrating 60 years of being family owned and managed in 2018 we are offering discounts to all our "5 Star" Reviewers! To join our 5 star super star team please email [email protected] and we will send you a special discount! Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Very fine, well-located hotel"

4
20/03/2018

Very fine, well-located hotel, ideal for Buxton town centre. Good service, especially in the restaurant; friendly, helpful staff. Good value B&B deal, and food. Comfortable and warm room, well-equipped.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for leaving your comments on Trip Advisor. We are really pleased to see you enjoyed your stay with us and I will pass your comments onto out entire team as they always love to hear back from happy guests! Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Friendly and helpful staff"

5
14/03/2018

A nice hotel in a great location close to the centre of Buxton. The rooms are nice with refurbished bathrooms. Good WiFi coverage throughout the hotel. A small but we'll equipped gym is very handy. The staff are great and couldn't have been more helpful. Staying again later this month.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your review! We are really pleased to see you enjoyed your stay with us and I will pass your comments onto out entire team as they always love to hear back from happy guests! As we are celebrating 60 years of being family owned and managed in 2018 we are offering discounts to all our "5 Star" Reviewers! To join our 5 star super star team please email [email protected] and we will send you a special discount! Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Another excellent stay"

5
04/03/2018

We have just returned from a one night stay at this lovely hotel. Haven't been there for a couple of years, but the welcome was just as warm as last time. Buxton had been cut off for a few days because of the heavy snow and we ventured there to go to Buxton Opera House once the A6 re-opened. There was heavy snow on the pavements and it was bitterly cold, but we were met with a lovely hot chocolate drink at reception a great welcome. All the staff are very friendly and helpful and go out of their way to make your stay enjoyable. The food is delicious and the breakfast freshly cooked to order with good quality ingredients. The room was very spacious and the bed very large and comfortable. It is only a five minute walk to the Buxton Opera House in good weather, but as the pavements were so slippy we booked a taxi which was quick and very cheap (suggested and organised by the hotel). The conservatory has undergone a complete refurbishment since our last visit and it certainly looked beautiful. All in all a lovely night's stay and so convenient for the Buxton Opera House why would you stay anywhere else? In fact we have booked to go back in April already, when hopefully the weather will be much better!

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for such a lovely review! We are really pleased to see you enjoyed your stay with us and I will pass your comments onto out entire team as they always love to hear back from happy guests! As we are celebrating 60 years of being family owned and managed in 2018 we are offering discounts to all our "5 Star" Reviewers! To join our 5 star super star team please email [email protected] and we will send you a special discount! Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Fantastic"

5
03/03/2018

Arrived for our 2 night stay. The place is lovely and the staff really give the hotel that special touch. Funny attentive and caring night and day staff. We would deffo reccomend at stay here and we will be back!!!

"Staff make this an excellent stay"

4
28/02/2018

Stay here once a month on business. Rooms aren't the most modern, but are comfortable and clean, but what really makes a stay here are the staff, who can't do enough for you. The breakfast is excellent and there is a well equipped gym. Not too far a walk down into town where there are plenty of places to eat, if you decide not to use the hotel restaurant. Rooms are well supplied and have ironing board and iron. The car park is limited in size, but I have never had a problem parking there and it's free. Again, can't praise the staff enough.

"Buffet"

5
28/02/2018

Big get together of family and friends of one of our neighbours. Lovely setting overlooking garden and Buxton town. Very friendly staff, lovely selection of buffet food and the mini sweet course supplied was the best I have ever tried, The atmosphere was great, coffee ans tea was limitless, would thorouly recommend.

"Excellent for short break"

5
26/02/2018

Booked a two night stay with a day's notice. Excellent service. Good food. In particular the evening meal was well prepared and delicious. Comfortable bed and pillows. 10 min walk to the town centre. Overall a good choice which I would repeat.

"Comfortable stay"

4
22/02/2018

Friendly check-in. Convenient location for the town. Room on the small side but lovely and quiet and very clean. Enjoyed a good choice at breakfast although service a little slow and it wasn't particularly busy.

"Friendly, clean and accommodating "

4
20/02/2018

I stayed at the Best Western Lee Wood Hotel in Buxton whilst on a training course. I chose the hotel based on reviews. I stayed in one of the suites which are slightly larger with a separate sitting room area. My partner and 4year old joined me on the second night at no extra cost as I'd booked a room only rate. The hotel were happy to set up the bed settee when asked. We also had an evening meal. The a la Carte menu was varied and reasonably priced. Only a ten minute (down hill) walk into town too! I shall definitely use the same hotel again if I have further training and would also consider it for a leisure trip too

"Great Hotel"

5
13/02/2018

Unfortunately only spent one night at this hotel but it, and the staff, made such an impression on us that we will definitely be going back for a longer stay. We booked the hotel as an overnight for us to see a show at the nearby Buxton Opera House. On arrival, the head of house Rupert, made us so welcome and, as my wife is disabled, arranged for assistance with our luggage to our room. The room was very clean and tidy, very spacious. This is a medium sized hotel that can can cater for any occasion, this gives way to some very personal touches, very special. Nothing was too much trouble. A heavy snow fall made everything feel so homely and cosy. On the morning of our departure we had the most fantastic full English breakfast, cooked fresh by the chef, no help yourself buffet here! Continental breakfast was available along with a variety of cereals. We were waited on by Tony, and again nothing was too much trouble. All in all I cannot recommend the Lea Wood Hotel and Staff in Buxton, too highly. Thank you all for making our one night stay memorable.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Many Thanks for taking your time to leave your comments on Trip Advisor. We are really pleased to see you enjoyed your stay with us and I will pass your comments onto out entire team as they always love to hear back from happy guests! As we are celebrating 60 years of being family owned and managed in 2018 we are offering discounts to all our "5 Star" Reviewers! To join our 5 star super star team please email [email protected] and we will send you a special discount! Many Thanks again for choosing to stay with us Kindest Regards Rebecca Rose Operations Manager

"Excellent value for money near town centre"

5
05/02/2018

Booked here for one night to visit local area. Staff were all very friendly & helpful. Room very nice & clean. Very close to walk into the Town Centre, Opera House & Pavilion Gardens. Breakfast was excellent.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comment on Trip Advisor. For 2018 we are celebrating 60 years of being family owned and managed so for leaving us such a lovely 5 star review we would like to offer you a discount should you decide to stay with us again! To be added to our "5 star superstars" please contact me on [email protected] Many Thanks Rebecca Rose Operations Manager

"An outstanding hotel by any standard"

5
04/02/2018

I thoroughly enjoyed my recent two day stay at a hotel that is clearly extremely well run and maintained. The staff are dedicated, friendly and able to help with any enquiry. They also know the local area and were able to give excellent advice. This is a vintage hotel dating from 1860 but while some hotels use that as an excuse to be shabby or dated, this looks very well maintained, with excellent modern appointed rooms. The decor looks fresh with carpets that appear in keeping with a vintage theme, rather than being simply old. The heavy wood interior of the rooms gives an air of classical luxury but they are modern. I really felt the additional touches like The quality of the tea, biscuits, hairdryer and toiletries added to an excellent sense of well-being. There is no doubt this is a superior hotel. Beds are excellent, my double which I booked felt bigger than even a King size. The shower and bathroom was excellent which again had been recently renovated but in good taste with the heritage of the hotel. Lastly the gym was equally impressive, with modern good quality equipment. Usually many hotels throw in a half hearted gym but like everything else in this excellent hotel, it was outstanding. Throw in the comfortable well appointed bar, excellent breakfasts and car parking, coupled with free wi fi, you're left with a hotel worthy of every one of its 4 stars.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave such a lovely review on Trip Advisor! For 2018 we are celebrating 60 years of being family owned and managed so for leaving us such a lovely 5 star review we would like to offer you a discount should you decide to stay with us again! To be added to our "5 star superstars" please contact me on [email protected] Many Thanks Rebecca Rose Operations Manager

"Very good all round "

4
29/01/2018

Stay in lots of hotels and lots of best westerns, this one I liked. Courteous and v helpful staff. One even delivered a tv to my room as couldn't use the one in room for work. The room is spacious and pleasant, it's quiet, the beds comfy, everyone is friendly and food was pretty good too (although only had a bar snack). Would def stay again.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your response on Trip Advisor! We are so pleased to see you enjoyed your stay with us at the hotel. We hope to welcome you back again very soon. Many Thanks Rebecca Rose Operations Manager

"Wow"

5
26/01/2018

This hotel was absolutely amazing. I loved how big & quint it looked. Very helpful & friendly staff, even asked to take our bags up to our room. Price was really good for a night. Breakfast available at an extra fee. Hotel restaurant was very good again friendly, helpful staff. Food was delicious Thank you ??

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank you so much for your review. We are really pleased to see you enjoyed your time with us and we hope that you can join us again very soon! Kindest Regards Rebecca Rose Operations Manager

"Best Wedding Reception"

5
26/01/2018

We cannot find enough stars to rate our experience at the Lee Wood Hotel for our wedding reception. So, we'll have to settle for just 5! Our wedding was small - immediate family and special friends - and the venue was perfect for us being so intimate. Our photographer wrote a review on his blog and said that our wedding was all about people and their special relationships. We would echo that and say the same about our experience at the Lee Wood. Everyone, without exception, made our day every bit as wonderful as we'd have hoped. A lovely venue, attentive, caring and passionate staff, and exquisite food - from the seafood canapés to the delicious menu choices (and the wine of course) - it was a winner with everyone. It's hard to write about specific things that make for an intangible experience, but I think above any features or facilities, the attitude of the people at the Lee Wood go along way to creating it. Extra mention would also go to Matthew, who was superb with us and went above and beyond with attention to detail to make the experience something that we will never forget. Thank you.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave your review on Trip Advisor. We are all so pleased that you had the day you wished for at the hotel! I will make sure all our team get to see this review as they all love to hear back from happy guests! We hope you are enjoying married life and that we get the chance to welcome you back to the hotel again soon. Kindest Regards Rebecca Rose Operations Manager

"Lovely stay here on a very snowy couple of days"

4
24/01/2018

We booked a great deal for 2 nights b&b so we could spend some time in Buxton and go walking. The weather was not the best for walking because of the amount of snow but we did part of the ring of trees walk, the scenery was amazing! We loved Buxton and the hotel, would certainly return here. Check in was easy as we had prepaid, rooms were lovely, nice and warm since the weather was so bad outside! All amenities provided, lovely fluffy towels and some nice biscuits to go with the coffee and tea. Lots of milk, but only 2 sachets of coffee strangely, I'm sure we could have asked for more if we needed to. Breakfast was good, although we didn't like the scrambled eggs we ordered on the second day, but that was rectified and perfectly poached eggs provided instead. Good place to stay if your in Buxton, only 5-10 minutes walk from the town centre, few Bars and restaurants at the top end of town nearer to the hotel. If you like gin, try the new Redwillow bar there, great friendly staff and lots of types of gin. Can't review separately as it's too new.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Good Afternoon , Thank You for leaving your comments on Trip Advisor. We are so pleased to see you enjoyed your stay with us. We are so lucky to be based in such a beautiful part of the world and when it snows it just looks even more magical! We hope to welcome you back again soon Kindest Regards Rebecca Rose Operations Manager

"Weekend Break"

5
22/01/2018

Came to Buxton for an event at the Opera House and decided to make a weekend of it. Arrived far too early to check-in but it was no problem to leave the car and take advantage of some complementary coffee. Room was more than adequate for our needs - perfect full breakfast in the morning. Well looked after by the staff of whom the hotel should be proud Thank you Lee Wood Hotel.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your comments. We are so pleased that you enjoyed your stay. We are very proud of our team here at the hotel, many of them have been with us for many years which we think helps create a superior guest experience. We hope to welcome you back very soon. Kindest Regards Rebecca Rose Operations Manager

"Couldn't Fault it."

4
22/01/2018

All the staff were very courteous and checkin/checkout all very efficient. Room was a good size and the bed comfortable, all nice and clean. Terrific power from the shower! Breakfast was excellent and cooked to order. Bar had a real ale on tap and wasn't too expensive. Really good location with shops, bars and restaurants a short walk down the road. I plan to revisit Buxton in the summer so why would I look elsewhere to stay. Highly Recommended.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your comments on Trip Advisor. We are so pleased to see you enjoyed your stay with us. Our real ale is named after one of our staff members who has worked here for over 10 years! We hope to see you again very soon. Kindest Regards Rebecca Rose Operations Manager

"Lovely hotel"

5
21/01/2018

Stayed for a couple of nights and thoroughly enjoyed our stay. The staff are really friendly and helpful and the room was lovely. We also had dinner in the restaurant and the food was very good. It snowed while we were staying, but the hotel had a man on a little tractor clearing the drive which we really appreciated.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your review on Trip Advisor. We are so pleased to see you enjoyed your stay. We are always prepared for the snow here in Buxton and take pride on keeping our driveway clear! Kindest Regards Rebecca Rose Operations Manager

"3.5 just above average "

3
20/01/2018

I've always written honest reviews and yet this place I've struggled to know how to rate it, I had a junior suite room, Yes the room was lovely clean and the house keeping team / lady went above and beyond she really was one of the best, However the room did have a few small flaws and I mean small, The room for me wasn't as big as I though or was hoping for while it was lovely the bed was one of the most comfy and biggest I've slept in the lounge area did fell rather small the only reason it's classed as a suite is the door divide between the bedroom and the lounge plus the bathroom is away from the bedroom next to the lounge, So I understand why it's classed as a suite and again the key wood for this place and room is lovely it lacked that wow factor along with the cost of the room I thought it was slightly over priced, The only other thing about the room was the drained in the bathroom wasn't very good, It worked but it was rather slow, The sink when I was having a shave would not contain the water even with the plug pushed down and the bath had a slight leak so again the same issue, These were not terrible flaws thou just points I noticed and being a hotel reviewer I have to take in everything to account for the over all stay, So that's the room done now the breakfast I will say this if you stay here you must op to have the breakfast firstly the breakfast room is lovely my favourite room in the hotel in fact, The choice on offer was excellent, The staff at the hotel are all very good like any other hotel some shown in customer service and some you can tell did what they needed to buy didn't go above and beyond, For example we sat in the far right window view in the restaurant to have breakfast ( the best view point so try and nab it if you can ) when I asked reception if the following morning could we reserve it as I noticed a few has reserved on I was polity told there was no need to reserve just pop down which was a polite and fine response but I felt disappointed that I wasn't listened to and rather heard it would of been a nice touch if she had listened to what I asked after all the customers needs and what they ask should always come first, Also on night one I had a knock at the door from one of the hotel workers again very polite they had been asked by another room if we had there tv remote, Maybe a staff member moved it or maybe the person staying in the room before knew the people in the next room I don't know but why on earth would I have another rooms tv remote this never got explained and felt rather odd after just arriving into the room, It's worth noting if there if a function on expect some noise just the standard amount nothing too much to worry you, So the over all ranking I sadly didn't feel it was value for money which is the biggest factor in my rating I haven't had a terrible stay or a great one it's been just average, The breakfast and House keeper make this place but I would rather stay something different next time unless they looked into there room prices for the suite and superior rooms as other hotels offer the same for less and would still benefit from the pros of this place, 3.5 its above average but only just some great positives but not overall value for money

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your review. I am sorry that we didn't exceed your expectations during your stay with us. I have informed our maintenance team regarding the sink and bath in the room and this will be looked at urgently. Our reception team would always meet requests for table reservations so I am unsure as to why this wasn't followed through on this occasion and I apologise. As you can see from the majority of our reviews on here we take great pride on offering a superior service to all our guests, so it is a great disappointment to the entire team when we hear from someone who doesn't feel they got the best service. Should you wish to speak to me about your stay in more detail please email me on [email protected] or call 01298 23002. Kindest Regards Rebecca Rose Operations Manager

"Good access to Buxton town centre"

4
09/01/2018

We stayed overnight as part of a short touring trip in the Peak District. We have stayed a couple of times before. This is a small and friendly hotel located close to town but up a steep hill. An easy walk for those that are fully mobile though. Food and service are really good and the conservatory restaurant is quite a feature. Dining is a real pleasure here. We found the bed a little hard but that may suit some people and the room was otherwise clean and comfortable. Good sized TV in the room and plenty of space in the public areas.

"Great stay"

4
06/01/2018

Great stay at this hotel. Went on the winter sale deal which was excellent value for money. Got up graded on arrival for free as the staff were very friendly. Bed was so comfortable we didn't want to get out of it. Facilities were good and a couple of minor problems with key not working and light bulb blowing a fuse we dealt with immediately. Great location for restaurants and the town centre. Breakfast was delicious although service on the 2 nd day was both comical and exasperating. Didn't spoil a very nice 2 nights away and we would recommend this hotel to others.

"A happy atmosphere, lovely staff and a great location....."

5
05/01/2018

We really enjoyed our brief stay here. The room was big, comfortable and well equipped...with a great view too. The staff are friendly, helpful and accommodating. The hotel is spotlessly clean and has everything that you expect from a modern hotel whilst being a lovely old building. Our breakfast was perfect, beautifully cooked and generous portions. The location is excellent for access to the town and for walking. I was expecting a characterless chain hotel but instead found a lovely old building and staff who are obviously proud of their hotel. Top marks!

"Lovely New Years Eve stay"

4
03/01/2018

Eight of us booked the NYE dinner event and stayed at the hotel afterwards. Everything worked seamlessly after having to wait a while for our sandwiches and tea we ordered on arrival. Naturally the hotel was very busy but there did not seem to be enough staff on bar duty until later in the evening. We had a lovely well presented round table for our party for the NYE dinner , and the service and food was good. Apparently those who had the steak said it was quite cold but didn't want to spoil the evening by complaining. All of our requests were fulfilled and we all had a good time. Our room was great. Lovely very large comfortable bed, tea/coffee and biscuits and spotlessly clean large bathroom with bath. Breakfast was equally good with a fair selection of fruit and cereal and nicely cooked to order full English breakfasts or whatever we ordered. Staff were all friendly and helpful. All in all a lovely experience.

"The leewood hotel"

4
24/12/2017

excellent stay staff brilliant room very cosy clean and comfortable would definitely stay here again and would recommend to anybody Very good value for money had a great stay 5 minute work to shops restaurant and other amenities

"Christmas get together "

5
12/12/2017

First impressions, the manor style building you arrive at the back? Then you enter from the back, which is the front?? Anyway, once inside. Friendly welcome and efficient check in. Being an old Victorian style building, finding the room was fun! More interesting than modern long straight corridor hotels. Nice comfortable spacious room, in a traditional style. Very clean My colleagues and I used the bar and restaurant. The decor of the bar is a little dated, but it was our Christmas get together, so that wasn't overly important. The restaurant in the conservatory was excellent. Very well presented and tasty. Excellent service at a very reasonable price. Had a quality sleep. And a cracking full English for breakfast. Thoroughly enjoyed my stay. It's on my radar for future visits.

"Winter Break in Buxton"

5
11/12/2017

We stayed at the hotel for two nights and we were pleasantly surprised at what we found. The hotel is a very comfortable and the staff were excellent. We had dinner in restaurant on one night and found the service and food very good. The hotel is a short walk downhill into the town and the gardens. It's a great base for sightseeing. We had a first floor room ( 12 ) that was very spacious overlooking the gardens at the front of the hotel. There is ample parking at the hotel. We took advantage of the hotels winter short break offer and found it excellent value and we will certainly revisit.

"Fantastic party night!"

5
10/12/2017

8 of us came for a Christmas party night and stayed over. Everybody from reception staff to waiting staff were polite helpfull and friendly. The DJ was great, the food was excellent in the evening as was breakfast the following morning. To top it all we had snow, very festive. Fantastic!

"Nice Hotel"

5
25/11/2017

Just returned from a 2 night stay at the Lee Wood Hotel. Lovely old building and our room was very comfortable with plenty of space. Breakfast was plentiful with lots of choice and very well cooked. Dined in the restaurant on one of the nights the food was amazing, can highly recommend. Last but not least the staff here are wonderful, nothing is too much trouble.

"Lovely hotel"

5
16/11/2017

Such a lovely hotel. We were there with a group of friends (12 of us), and we were really well looked after. The staff were very friendly and the food was excellent. We hope to return in the future & have no hesitation in recommending this hotel. Hotels which are part of a chain are often a bit anonymous, but Lee Wood is family run & it shows.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your review. We are very pleased to see you enjoyed your stay with us. We are family run and very proud of it! Almost 60 years the hotel has been owned by the same family and we like to think this adds a personal touch that makes our guests return again and again! We hope that you become one of those returning guests and that we see you again very soon! Many Thanks Rebecca Rose Operations Manager

"Great place in Buxton"

4
14/11/2017

The hotel was what appeared to be a converted mansion so quirky but really good, room was mssive and the bed was extremely comfortable. All the staff we encountered were very friendly and nothing was too much trouble. Thought the restaurant was a little pricey but the food was of a very high standard. We will stay here again with out hesitation

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank you for your review. We are very pleased to see you enjoyed your stay with us. The hotel was originally actually 3 houses! It was built in 1830 by the Duke of Devonshire so the building itself (The grand old lady as we like to refer to her) is now 187 years old! We hope to welcome you back again very soon. Many Thanks Rebecca Rose Operations Manager

"Lovely hotel in a great peaceful lovation"

5
08/11/2017

Really nice hotel, breakfast was very nice and plentiful with an excellent choice. Room was very comfortable and staff pleasant. Set in a lovely location and short pleasant stroll into Buxton. A lovely autumn break, would definitely return without hesitation.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thanks for your review. We are very happy to see you enjoyed your stay and hope to see you again soon. Many Thanks Rebecca Rose Operations Manager

"Excellent place to stay"

5
06/11/2017

Have stayed a couple of times this year, the latest with 4 other couples. The bedrooms are all nicely decorated with very comfortable beds. The breakfast buffet is very extensive and hot food is cooked to order. Dinner was superb too, good choice and professionally served. The newly renovated conservatory restaurant is lovely particularly in the evenings. Real ale pump in the bar. All the staff are helpful and friendly. Car parking is free and onsite. It is a short walk into Buxton. The best place to stay in Buxton.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for your lovely comments about our hotel. We are so pleased to see you and your friends have enjoyed your stays with us this year and we hope to see you again soon! Did you know the Real Ale in our bar is named Tweedale after our Kitchen Porter! He has worked here now for over 10 years and our team voted to name the ale in celebration of his time with us! Kindest Regards Rebecca Rose Operations Manager

"Buxton Gem"

5
02/11/2017

Visited whilst on business in the area. Great room on the second floor facing the bowling green to the front of the hotel. There is a lift to all floors if required. Plenty of car parking space is available. Both evening meal menu and breakfast selections are very good. The room also has plenty of plug sockets, so no issues for charging laptop, iPad and phones. It's so frustrating these days that many hotels appear to believe that one usable socket is sufficient! Staff also really great, friendly and polite. Nearby in Buxton town centre there is also a good selection of restaurants if you want to take a walk out to eat including Pizza Express and a great Mexican restaurant called Lone Star.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your review on Trip Advisor. We are pleased to see you enjoyed your stay with us. We also find it frustrating when we travel and can't charge our phones by the bed which is why we had the plug sockets installed by the bedside tables in each room! We hope to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Nice place with good staff"

5
18/10/2017

Have stayed at the Lee Wood a few times now while on business trips to Buxton. The hotel rooms are fine, with comfortable beds. The location of the hotel is good as only a short walk to the middle of town. Although the car park can get busy I've had no problem finding a parking space. Breakfast, both buffet and cooked are great and caters for vegetarians, not sure what else is on offer, but I opt for their very nice scrambled egg on a muffin option. The staff are really friendly and helpful too. Definitely one of the better places to stay.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for leaving your comments on Trip Advisor. We are very happy to see that you enjoyed your stay. We appreciate you choosing to use us your base when in Buxton for business and we hope to continue welcoming you back to the hotel. Kindest Regards Rebecca Rose Operations Manager

"Superb staff"

4
13/10/2017

The staff are very welcoming. The hotel is a little old fashioned but in a nice way. Fantastic food. Plenty of hot water. Room 1 is set up as a double room but is too small really for two people to occupy. The lounge area needs more seating. The down side is the car parking. The hotel's car park was always full but there is free parking in a side street. It's a short walk into the town and the park is well worth a walk around.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for leaving your review on Trip Advisor. We are pleased to see you enjoyed your stay and also found our team to be welcoming. We have complimentary car parking for up to 40 cars in the hotel car park and as you say we also back onto Park Road which has unrestricted parking also. We hope to welcome you back very soon Kindest Regards Rebecca Rose Operations Manager

"Excellent Hotel"

5
07/10/2017

A lovely hotel with polite and helpful staff. Our room was clean, nicely decorated with a spacious bathroom. The breakfast was very good with an excellent choice served in the restaurant, the evening meal in the restaurant was of high standard.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for posting you comments on Trip Advisor. We are very happy to see you enjoyed your stay and your meal in the restaurant. We hope to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Peaceful spot!"

4
05/10/2017

My wife and I recently spent a few nights at this hotel in peaceful Buxton. The location is very good - about 5-10 minutes walk to the Opera House - a little further to the shopping centre. The hotel is facing the cricket ground which, on an infamous day in June 1975, had snow stopping play while Derbyshire were playing Lancashire. Our bedroom was of adequate size - recently renovated. The beds were comfortable. The bathroom had a shower within a bath - quite a steep climb. You had the option of a shower straight from the ceiling or with a hand held implement. The dining was in a very smart conservatory - the tables were well spread out, so very peaceful. Dinner was three courses - vegetables were allocated to the particular dish, although you could choose something different if you wanted to. The only comment that I would make is that it might have been better to automatically let guests decide on vegetables when they chose their main course. Breakfast - full or continental - catered for guests with special diets by offering sugar - free jam or marmalade - which was appreciated. And the staff - all very helpful and friendly

TheLeeWoodl, General Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave your comments on Trip Advisor. We are so pleased to hear that you enjoyed your stay with us. I hope you were not disappointed by the lack of snow on this occasion! We hope to be able to welcome you back to the hotel again very soon. Kindest Regards Rebecca Rose Operations Manager

"Safe and Sound"

5
01/10/2017

Good Hotel this ..of the older fashioned variety and no worse for that, comfortable bed ..great breakfast....We had dinner there ..and it was rather good and reasonably priced too which as anyone who dines in hotels in the UK is a rarity The hotel appears security concious but the one quibble I have is that the safe is not bolted or fastened down in anyway to a wall or cupboard and as such safes are not very heavy the possibility of a disappearing safe is not beyound the realms of possibilities..or am I just being paranoid.. All in all I enjoyed my stay at the leawood..and the safe didnt disappear..

TheLeeWoodl, General Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave your comments on Trip Advisor. We are glad you enjoyed your stay and I will pass your comments RE the safe onto the hotel owner. We do have the main safe at reception which we are always happy to pop guests items into should they wish. We hope to welcome you back again Kindest Regards Rebecca Rose Operations Manager

"Short break to meet old friends"

5
30/09/2017

This was my fourth time to stay for a break and I found nothing to complain about but many things to sing praises of. The meals were excellent. The staff delightful considerate and unobtrusive some even remembering my previous stays . The room was very clean and comfortable. I hope there will be rooms available when I next need a short break.

TheLeeWoodl, General Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave your comments on Trip Advisor. We are very pleased to see you have enjoyed your visits with us, we love to welcome back return guests and really take pride in knowing many of our guests to return time after time. We hope to see you again very soon. Kindest Regards Rebecca Rose Operations Manager

"Excellent Breckfast"

4
25/09/2017

Very central, not the cheapest option, but staff were without exception very helpful. Was staying in the Annex, as there was a weeding , room was of a very high standard, in an old fashioned way. The breakfast was possibly the best I have ever had, Plenty of choice

TheLeeWoodl, General Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave your comments on Trip Advisor. We are pleased to see you enjoyed your stay and in particular enjoyed your breakfast! Kindest Regards Rebecca Rose Operations Manager

"Two nights"

4
24/09/2017

We stayed for two nights (Friday and Saturday) on a bed and breakfast with dinner on the first night deal. It was lucky we were having the dinner on the first night as on the Saturday there was as wedding reception and it was very busy. We arrived at the hotel at around 12:30, so well ahead of the checkin time. Lots of space in the car park. Thankfully our room was ready. Checkin was smooth and efficient, although they did have to check the room basis as it seemed our deal was not on their system. Our room was on the second floor, comfortable and pretty spacious. It faced out into the park, which was nice. We went out to explore Buxton. We headed back to our room and after freshening up went down to dinner. We had a drink in the bar, and after studying the menu, they took our order. When our starters were ready, they collected us from the bar and seated us at our table. Everything was smooth, the food very tasty, the service very good. The first night it was nice and quiet at the hotel, although the bowling club opposite was active until around 10:45. Breakfast on both days was very pleasant. A good buffet and a good choice on the menu, with efficient service. When we returned to the hotel after our day out on Saturday, probably at about 5:30, there was no parking available because of the wedding reception. Thankfully there is free parking by the park, and we were early enough still to be able to see the car from our room window. The wedding reception meant that it was a little more noisy late that evening, but not terrible. Check out was smooth, our bill accurate, and we were soon on our way.

"Overnight stay"

3
21/09/2017

Stayed at the Lee Wood Hotel whilst visiting a relative in the town. Very pleasant and friendly hotel . We had a junior suite which was well furnished and extremely comfortable The Resteraunt is in a large conservatory which must be lovely on a bright summers evening . The service was efficient and the food well presented and perfectly cooked. Breakfast was served again in the conservatory and came as part of the overnight package. There was a good selection of fruit and cereals All self service but you could also order a selection of items, full English, kippers etc from the attentive staff. The only adverse comment is that it all looks a little tired but overall a nice place for a short stay

"One of the best"

5
20/09/2017

Our party of golfers stayed at the Lee Wood in early September for 3 nights. The staff were welcoming and always helpful and the hotel has benefitted greatly from its recent refurb.Rooms were clean, very confortable and the bathrooms recently redecorated. Wifi a little dodgy upstairs. Food was excellent and the overall view was that it offered excellent value for money. We will be back!

"the lee wood"

4
18/09/2017

very good service, hotel staff excellent, good clean room, would recommend to all, facilities good, hotel clean, room good standard, close to all amenities and shops, will certainly stay at this hotel again

"Dated hotel with nice staff "

2
17/09/2017

We visited Buxton for a day trip and stayed for one night. The hotel is in need of a refurb. Fixtures in our room were old and tired. Faulty Towers came to mind on numerous occasions. If you are considering staying do check with staff if there is a function taking place in the large conservatory. We were not guests at the function taking place yet were given a room looking directly over it. With music continuing until 1am in the morning a good nights sleep was impossible. We did ask staff if we could move rooms but the hotel was full. Ear plugs were also not available which was quite astonishing. Staff did offer us a complimentary drink for the inconvenience but all we wanted was a good nights sleep. Their friendly service was the one saving grace for the hotel.

"GCJ 38"

5
13/09/2017

Party of six booked in for dinner/b&b. Accommodation very good with all usual facilities including wi fi. Food excellent and the staff could not be more efficient or friendly. Located within easy walking distance from the centre of Buxton and of course an ideal base for exploring the Peak District.For golfers plenty of courses to choose from in the surrounding area.

"apart from that everything was wonderful"

5
10/09/2017

We have had a special long weekend, made especially memorable by the attentive and friendly staff: dining, housekeeping, front of house. So helpful and the smiles were real. I can't quite work out how they always had time to chat and still get things done. The only niggle was a steak not cooked to perfection and the somewhat limited menu.

"Could not be faulted"

5
09/09/2017

Excellent hotel in easy (though up a hill!) walking distance from the town centre and railway station. Clean and bright, very helpful staff. Room service menu is the same as the bar food and we recommend the beef and ale pie. Quiet location. Parking can be a bit limited. Will have no hesitation in staying there again.

"Wedding anniversary!!"

5
07/09/2017

Very helpful and friendly staff, clean, tidy, upgraded us as was our wedding anniversary!! Beautiful breakfast, surroundings lovely and near to the centre of Buxton, a short walk!! Easy to get to, value for money!!

"Wow service fantastic"

5
02/09/2017

This hotel is in an ideal position to tour the peak district .We were made to feel very welcome and the room that we stayed in had a lovely view over the garden . The food was excellent and the staff were all very pleasant especially Antonio and Jenny who made us feel very special.We will definitely be returning to this very well run hotel when in the area again .

"Good customer service but uncomfortable bed"

3
30/08/2017

We mistakenly booked a twin room and the receptionist quickly moved us to a much nicer front facing double. The staff were extremely friendly and helpful. We did not eat dinner in the hotel but did have an excellent breakfast in their conservatory. The only problem we had was that the mattress was very hard and the pillows uncomfortable. I would have liked a choice of alternative pillows. As a result, I did not have a good nights sleep.

"We really enjoyed our stay....."

5
29/08/2017

We stayed here for a couple of days and it was really nice...it had everything you would need....bar, restaurant, excellent food as well, the very best fish and chips l have had for years....... anyway to continue..a lift...free parking.......it's quiet.......and very nice staff.... would we stay again.......yes !

"Stay with 2 small children "

4
27/08/2017

Slightly tired decor but good value for money. Lovely staff and customer service Excellent sized bedroom for a family of 4. Would stay again, perfect for an overnight stop en route to somewhere else. Food was also very good, we ate in the restaurant.

"Cousins break away"

4
22/08/2017

This is a lovely quiet hotel with friendly and efficient staff - both my cousin and I had issues with the electronic keys - mine demagnetised twice and she packed hers on the last morning - but it was no trouble to get them replaced. The bathroom linens were spotless and replaced daily, and the bed was huge and really comfortable. The food is wonderful - breakfast is cooked to order and the dinner menu has a choice of five starters, five mains and five desserts - the menu didn't change for the five days we were there and this is really the only criticism I can come up with - because of this we ate out at lunchtime for three of the days but also sampled the room service on one evening and can confirm that the sandwiches and thrice cooked chips were delicious too. Would definitely stay again if I was up that way. Thanks everyone for your hospitality.

"Everything you need in Buxton"

4
16/08/2017

We stayed overnight at the Lee Wood (August 2017) with connecting rooms for children. Close to the centre of town. The rooms have been updated since our last stay. Comfortable beds; very clean; excellent breakfast; no music in breakfast room - great!!!; quiet hotel(apart from some noisy plumbing!); friendly and helpful staff; good price. Wil definiely stay here again when in Buxton.

"Week break"

4
05/08/2017

Excellent hotel where the staff are very attentive and helpful. Food is of a high standard with very good service. There is enough parking at the hotel and it is within an easy walk to the town/theatre etc.

"An amazing Hotel"

5
01/08/2017

As most people know I write reviews on Tripadvisor, However, this is not just a review of this hotel, it is a review of an amazing place that cares for its customers and staff. The hotel is immaculately clean, the staff treat you as a long lost friend, they really do. the food is excellent and freshly cooked when ordered especially breakfast. I recommend this hotel to you all, I have travelled the world and stayed in many hotels, and only a few have been as excellent as The Lee Wood, however please remember to appreciate the staff.

"Great customer service "

5
29/07/2017

Had a lovely break at the Lee Wood Hotel. We stayed two nights as a couple then asked if we could upgrade for our final night to a bigger room and bring our children along. The lady on reception was extremely helpful and found us a family room, no extra cost and they moved our luggage for us too. The family room was lovely and the children really enjoyed their stay, we all did. Thank you!

"Excellent hotel lovely rooms"

5
23/07/2017

Spent a couple of days here, with 2 rooms. Many thanks for the newly completed room 45. The decor was lovely. A great view too. We enjoyed the evening meal and the distance from town was only 5 min walk.

"Great staff"

5
21/07/2017

My daughter was held up in traffic leaving us only three quarters of an hour to make it to the Opera House. Staff booked her in, took her bags to her room, provided a light meal and glass of wine and ordered a taxi. We made it to the Opera House in time for a glass of fizz before the performance. And that was typical of the service we received during our stay - efficiency, courtesy and thoughtfulness. We were impressed.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave your review on Trip Advisor. We are so pleased to see that you and your daughter enjoyed your stay with us. We hope to welcome you back to the hotel again soon. Kindest Regards Rebecca Rose Operations Manager

"Very nice"

4
16/07/2017

Close to town and clean. Sometimes I wonder about Best Westerns because most mid range 'Group Hotels' are average, but I was very pleasantly proved wrong on this occasion. Friendly staff, and nicely fitted rooms, we didn't eat here, but the restaurant looked very nice. Parking is a bit tight, but then this close to town, space is expensive. You can't have everything can you. On the 'Stay Again List' for sure

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for leaving your comments on Trip Advisor. We are pleased to see you have added us to your 'Stay Again List" and hope to see you again soon! Kindest Regards Rebecca Rose Operations Manager

"Comfortable hotel with good service"

4
14/07/2017

We stayed just one night en route to somewhere else. Our room (in the "annexe") was very comfortable. It is in a good location with nice views down over the cricket ground and bowling green towards the town. It is an easy walk downhill to the opera house etc but older guests - like us - might want a taxi home afterwards! Bar prices for a glass of wine and a brandy a bit pricey.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for leaving your review on Trip Advisor, we are happy to see you enjoyed your stay with us. We hope to be able to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Peaceful location, nice rooms"

4
09/07/2017

Impromptu booking with excellent results. A spur of the moment visit to Buxton hit the festival weekend with inflated prices. However, the deluxe room and quiet location turned a chance visit into a most enjoyable one. Nice furnishings and a spacious double aspect room made the accommodation very enjoyable. It would have been excellent had one or 2 extra touches finished the deal, like face flannels, and a top sheet on the bed. Breakfast was good - nice selections with fruit and pastries to supplement the cooked food. The hotel is a little bit out of town, but for us that was a good thing - a nice quiet night, even with the windows open to cool things down. Although I notice that other comments have been upset by parties and weddings. The hotel bar is a bit dull - the room is an awkward shape and is not very welcoming this would benefit from some refurbishing. Overall I would be happy to spend any futures visits to Buxton by staying at this hotel.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your review. We are pleased to see you liked your Deluxe room and that you had a peaceful stay. We hope to welcome you back again next time you visit the town. Kindest Regards Rebecca Rose Operations Manager

"Mid week break"

5
09/07/2017

Thoroughly enjoyed our stay at this hotel. We received a warm welcome fro Mathew on arrival. Our room (No 17) was large and well presented. It was the hot first week of Wimbledon and we were a bit hot so mentioned it to reception and within two minutes had two very quiet cooling fans, so problem sorted. We had booked room only as we intended to try local restaurants but the first night ate in the hotel. The food was well presented and cooked perfectly so we ate there every night and had the hotel breakfasts as well, could not have been better. The Hotel was perfectly situated for our day time walking activities including a visit to Chatsworth House. We would certainly recommend this hotel.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for your review. We are so pleased that you enjoyed your stay with us and that the weather was nice and warm for you! We hope to welcome you back to the hotel very soon. Many Thanks Rebecca Rose Operations Manager

"a very nice comfortable older hotel"

4
07/07/2017

A good location for Buxton town and the opera house etc, Some rooms are small and can be warm at night, the rooms at the rear of the hotel are quieter if there is a wedding or event on . Parking can be limited if there is a wedding or similar going on. Food was good good breakfast, the staff were faultless. Would l stay again YES.

"Great staff who care"

4
28/06/2017

My wife and i spent an enjoyable couple of days in the peak district staying at the best western in buxton. Initially we were shown to a dingy room in the main building but having read good reviews about the annex we asked the receptionist about rooms there and thanks to her help we were soon ensconced in a much nicer/lighter room.in the bar and dining area we were well looked after by Antonio and his colleagues who could not have done more to tend to our needs. The food...both breakfast and evening meals whether taken from the Bar menu or the a la carte were all excellent. We would recommend this hotel which is only a 10 minute or so walk from the town centre.

"Overnight stay"

5
25/06/2017

There were 30+ of us ladies who stayed at the Best Western Lee Wood hotel for a hen weekend and could not fault the excellent accommodation, service and food provided during our stay. All staff went above and beyond to ensure our stay was pleasant and a delight and a special thank you to Jon for his help on reception!

"as a disabled traveller they kindly gave us an upgrade & it was excellent"

5
25/06/2017

the car parking area was not large enough & being on a slope, it was awkward. The entrance to the hotel was on a blind l-hand bend and therefore you pass it before you see it !!!! It was close to the town ..much easier to go down to it & rather more of a trek back up. The breakfasts were good value & the dining room quiet.

"Annual weekend meeting of 9 friends in different cities who live in different parts of the country. It was Buxton this y"

4
22/06/2017

The Hotel surroundings were pleasant and the staff were friendly, efficient and made us very welcome. The service for meals was very good despite it being harder to serve meals to a group of people. The food at the 2 dinners was superb some of the best I have tasted and the presentation worthy of T.V. Lack of disabled facilities made my stay difficult. Another good Best Western Hotel

"Absolutely lovely"

5
15/06/2017

We got a last minute deal on a room and had a wonderful time. We ate dinner and breakfast at the hotel restaurant and both meals were excellent. The room was big, clean and comfortable and the staff were so attentive and helpful. Will definitely return.

"Sorry to buck the trend of ratings"

3
15/06/2017

We booked this hotel direct with Best Western as we had joined their Rewards scheme following a fabulous stay in one of their hotels in Bopard in Germany (unfortunately this hotel has broken their association with Best Western now). I am not sure we we obtained a good deal at £129.50 per night for B&B. Clearly better deals are available online for example £76 per night on the Trip advisor site today. Frankly it has disappointed us that the Best Western so called Rewards scheme has rewarded us with a poor deal. Lesson learned the hard way. Parking is very limited and tight and as the restaurant is open to non residents it was a bit annoying to find no parking spaces available if we returned later in the evening (6.30 PM). The rooms and public spaces were nicely decorated and the staff very friendly and helpful. That said the sun lounge was being redecorated and not available - we were not warned about that. The only lounge that was available looked very tired and uninviting - the furniture was very old and worn out. The breakfast was really good with a good range of food on offer. We only had one evening dinner which was nicely presented and enjoyable. Unfortunately it was rather expensive and not good value for money. We were offered the bar menu as well as the al la carte which was a bit strange so we settled for the bar menu which was better value and came from the same kitchen. One final point which was slightly amusing - a number of bulbs were not working in our room and much to our surprise reception advised us that they had no stock of bulbs on site. I pointed out that the reading light beside the bed was not working and they proceeded to unscrew a bulb in the reception area and take this up to our room. Faulty Towers came to mind - we were not alone as I overheard other guests complaining about dead light bulbs.

"Lovely room, cheerful staff..and the foods not bad either."

4
14/06/2017

A hotel that keeps the best of traditional comfort and service, but has modern amenities and clean bright rooms. The only fault to be found in the room I had was the slippery bathroom floor covering, but that was reported to reception and I am sure will be dealt with. Close enough to walk into Buxton centre and free parking. Room service meal was delivered with a smile, despite the restaurant being busy. The food was fresh and well presented and eating in the restaurant itself was a pleasure.

"Nice hotel"

4
11/06/2017

Stayed one night the room was really good, clean and a good size the bed was comfy and quiet location. The restaurant is quite formal but the food was good. The breakfast had a good choice kippers haddock and smoked salmon and the usual frys

"Welcoming "

5
08/06/2017

We stayed here for one night and found everybody to be friendly & welcoming. Our room was very comfortable with a new looking furniture & bathroom. We overlooked the gardens. The whole hotel was traditionally furnished and clean. The breakfast was really well cooked. Usually my husband asks for the bacon,sausage & black pudding to be well cooked only to be disappointed but this was perfect. I would certainly recommend a stay here.

"A well located, welcoming hotel"

5
05/06/2017

Three of us stayed in a family room for one night. The room was clean and spacious and the beds were unusually comfortable. Breakfast was good with an excellent selection of hot and cold food. There was one small bottle of Buxton water in the room which did not stretch very far for three but that is a small quibble.

"Adquate hotel centrally located"

3
03/06/2017

Ideally situated for the town of Buxton, but not an easy place to get about if one has mobility difficulties - access to reception via some steep stone steps - upstairs rooms in the annex are only accessible via a long, steep and narrow staircase. Thought the rooms a little "Spartan" The hotel has an AA rosette for food - sorry we tried both the restaurant menu and the bar menu and thought the choice of food quite limited for rating and oh the choice of vegetables was pitiful - according to Wikipedia there are over 400 different vegetables? The only positive note - the staff were great - very helpful and friendly.

"First class hotel."

5
01/06/2017

We stayed one night here - wish we'd booked for longer. Its a lovely hotel, a few minutes (downhill) walk from the town. Set in lovely gardens, overlooking a bowling green and cricket ground - but not too close. There is a nice outside eating/drinking area by the conservatory. We had a room in the annexe and it was perfect - roomy, well-appointed, all we wanted. Breakfast was excellent. Staff were friendly and efficient. We'll be back!

"Loved the place"

5
30/05/2017

If you're staying in Buxton I would highly recommend this hotel, lovely hotel, fantastic staff, the right location and setting. We will without question stay at this hotel next time we stay in this area.

"Good at Lee Wood"

5
30/05/2017

Stayed one night on journey home from Sheffield . We received a friendly welcome from reception on arrival. I had already booked Sunday lunch. We had tea in the lounge first while perusing the menu. Starters were excellent followed by delicious main and desert. We had a bottle of Sancerre which was most enjoyable. Parking was tight but managed to get space as someone was leaving. The room was top drawer and had obviously been recently refurbished with two comfortable armchairs and a good sized side table. Only drawback was no view, just a wall around 12 feet away but the room was light and only staying one night and going in to town for dinner it wasn't a problem. The staff were very helpful especially Eleanor who looked after us on the lunch time.

"Great Peak District Location & Stay"

4
29/05/2017

Stayed at the Lee Wood for a couple of nights. We have been to quite a few Best Westerns and found this to be one of the nicest, Found Rebecca (reception) and John (portering) very welcoming and helpful in terms of local knowledge. We had an executive room in the annex which was stunning - clean, very spacious with new furniture/decor. The annex is separate from the main hotel (located just to the side) which I appreciate perhaps wouldn't be to everyone's liking, however for us it was perfect - very quiet with lovely views over the gardens. Whilst parking was free - stretching around the outside of the main building. it was a little sporadic in terms of availability as some spaces are quite tight. Good choice of food and juices at breakfast, however depending on the staff on, level of service and food top-ups did seem to differ quite abit. The lady serving on our last morning for example, Eleanor, was extremely friendly and a real asset to the hotel.

"Excellent visit to Leewood Hotel"

5
21/05/2017

A group of us spent 3 days at Leewood Hotel and enjoyed a terrific time. The staff were extremely friendly and our room was large and comfortable. We had a fine meal together and would recommend the Hotel to others. The Peak District is well worth a visit with beautiful scenery and numerous places to see.

"They have the best group registrati0on system i have ever seen."

4
18/05/2017

All staff were friendly and helpful. Rooms were excellently serviced, and clean and comfortable. Good food-particularly the porridge at breakfast. All hot food cooked and served to order-no hot buffet bars with curled up eggs and bacon! Lovely gardens, and excellent views. Good choice on group menu for evening meals. Obviously popular with the local people.

"Weekend break"

4
17/05/2017

Good hotel, staff very friendly. Did not have meals inside hotel, bit pricey I thought, breakfast in wetherspoons lot cheaper. Evening meal Mexican very good Really big room but quiet stay. The hotel is easy to find and near small town center, we walked everywhere.

"Brief stay...but wish it had been longer!"

4
17/05/2017

I stayed here for business in April 2017. I booked an executive room due to needing to work in the evenings. The hotel is very easy to find, approximately a 20 minute walk from the train station. Be warned, the hills are a little long but not really steep! Check in was quick, warm and efficient. I was shown to my room in the 'annexe' by a friendly, personable chap and what a great room it was! It was nice and warm, and it was refreshing to be able to control the temperature from the radiator myself so I got the temperature perfect. Large main room with a sofa, desk and very comfortable bed. Large bathroom with good fixtures and fittings. A slight niggle was that the plug mechanism cap came off but it was easy to replace and its only a very minor point! I ate in the conservatory and the food was lovely - very well presented. I ordered the pie and the mashed potato was lovely and buttery, the pie was rich and comforting and all very reasonably priced. Chatting with the bar staff about their gin selection, I was given a small taster of a gin I hadnt tried before (it was yummy!) but as I had an early start I wasn't able to indulge! I somehow managed to lose my card, and one of the staff went hunting for it for me, but was unable to find it and gave me a replacement straight away - super efficient! I never sleep very well when I am away from home, but this was perhaps one of the best nights in a hotel I have had. It was a very quiet room, and the thick curtains blocked out the light from the lamp outside. The pillows were thick and neither too hard or soft. The mattress was also just right. Breakfast had a wide choice, and with very good service from the staff too. A good selection of hot and cold, with a small cook to order menu - you have to have the breakfast muffin as its totally gorgeous and the sausages are to die for! I really enjoyed my stay here, and I have recommended this to a colleague who will be in the area later in the year. Overall, the Lee Wood is a great place to stay - kind, friendly and helpful staff without being overbearing, great food, great location, comfortable room and very good prices - what more do you need? I am just disappointed I couldnt extend my stay, but I will definitely be back for a leisure break so I can explore this wonderful area! Thanks to all at the Lee Wood for a great stay!

"Very comfortable room."

5
15/05/2017

The room was not only very clean and well furnished, but the bed was one of the best that I have ever found in a hotel. My general impression was that the management actually cared about their guests, instead of just trying to make as much money as possible by charging extra for wifi, car parking etc.etc. as so many hotels do. Also I consider that the price of the room was very reasonable.

"Touring in the Peak District"

5
12/05/2017

An excellent base from where to explore the area with very friendly staff, good facilities including a very nice small gym and lovely,tasty,varied food. A pity you are charged 10p a day for the delivery of your paper! Very mean of the management.

"Beautiful Dowager"

5
11/05/2017

Burton is an old spa town, complete with Opera House and many old, historic buildings. The Lee Wood Hotel is a grand old lady. The lobby area and staircase are truly from another time.The front of house staff were friendly and welcoming. The bar/lounge area was comfortable. And the restaurant was bright. Walking distance to town. And driving distance over the Peak. Breath-taking.

"small disappointments but overall great"

5
04/05/2017

This is the best Best Western Hotel we have stayed in and we have stayed in a few. The Manager and all the staff were very professional in their duties and cheerful, nothing was too much trouble. They had been well trained and worked well together as a team. Our only disappointment was the breakfast which was no where as good as the dinner. Dinner was a pleasure, excellent food well presented. Breakfast gave the appearance of being cooked by someone who is not familiar with a traditional English breakfast. Kippers all dried up and overdone, bacon similar, tomatoes undercooked, sausage uninspiring. Service all round excellent. I would certainly recommend this Hotel and would go myself again.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank you for leaving your review. I am pleased that you enjoyed your stay and I will pass your comments regarding breakfast onto our head chef. We hope to be able to welcome you back to the hotel again very soon. Many Thanks Rebecca Rose Operations Manager

"Group booking"

5
28/04/2017

We have just had a fabulous three night stay as a walking group at the Lee Wood Hotel. Cannot fault the hotel, or the staff and the food was excellent. Rooms are very clean and comfortable. Would certainly return.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You so much for your lovely review on Trip Advisor. We are pleased that you enjoyed your stay with us and hope that you found the Peak District to be a good walking destination! We look forward to welcoming you back again very soon Kindest Regards Rebecca Rose Operations Manager

"Short break"

5
26/04/2017

Excellent hotel, staff and facilities . Ideal location as visited Chatsworth House and Bakewell plan to stay at hotel again for longer to discover beautiful surrounding area and Buxton highly recommend

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are pleased to see you enjoyed your stay. We look forward to seeing you again and should you want to book direct please contact our reservations team on 01298 23002. We have a "things to do" section on our website too with some more ideas of where to visit in the surrounding areas. Kindest Regards Rebecca Rose Operations Manager

"Wonderful hotel"

5
20/04/2017

Have stayed at the Lee Wood a couple of times and it's a great hotel. Very helpful staff and exceptional rooms in the main building (we've never stayed in the annexe). Evening meals are good and drinks reasonable, the breakfast is fabulous.

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your review on Trip Advisor. We are so pleased to see that you enjoy staying with us! We hope to see you again very soon. Many Thanks Rebecca Rose Operations Manager

"Very good"

5
16/04/2017

Just had lovely couple of nights at the Lee Wood. Nice clean bedroom apart from some mouldy net curtains which were taken away by housekeeping when we told them (Perhaps these should have been checked before). Bathroom very nice seemed to have recently been refurbished. First nights meal in restaurant was excellent ,well liked after by Charlie and Eleanor. Slight issue re pricing as we thought we had booked room with meals but on closer inspection of our confirmation this was not the case. We tried to upgrade to bed breakfast and evening meal but because we had booked online this couldn't be done which did make the stay quite expensive. Luckily everything else went well with great breakfasts both days and on our second night we ate in the restaurant but went off the bar menu which was a little more reasonable proceeded. Again fabulous food (would recommend the Thai Green Curry).

TheLeeWoodl, Manager at Best Western Buxton Lee Wood Hotel, responded to this review
Thank You for taking to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay with us and I will make sure that Elle and Charlie see your comments. We hope to welcome you back again very soon. Many Thanks Rebecca Rose Operations Manager

"A lovely place to stay, much better maintained than The Palace."

5
16/04/2017

Stopped last weekend for our anniversary, we visited Buxton 2 years ago and loved it apart from The Palace hotel which was in need of some serious restoration, checked on TripAdvisor and found this place which wins hands down. The room was well appointed and breakfast massive and easily tailored to your taste - I had a bacon buttie the second day which went down really well!!! Access into town was easy, maybe ten minutes walk if you sneak through the churchyard, and you're at the Opera House or a nice pub. Very much recommended, will certainly use it again.

TheLeeWoodl, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Thank You so much for taking the time to leave your review. We are all so pleased that you enjoyed your Anniversary stay with us. We hope to welcome you again very soon. Kindest Regards Rebecca Rose Operations Manager

"A pleasant enough night"

3
14/04/2017

This isn't the best Best Western, but neither is it the worst. It's a perfectly pleasant experience, and after talking to friends staying in other establishments, it's a great deal better than some of the larger and crumbling old Victorian edifices that grace the town. It's a lovely old stone building and the view over the garden is terrific. The rooms are warm and comfy, and the breakfast is nice. What's not to like?

TheLeeWoodl, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your review on Trip Advisor. We are pleased that you enjoyed your stay and we hope to see you again soon. Kindest Regards Rebecca Rose

"Peaceful Ambience"

5
12/04/2017

A last minute booking which turned out to be splendid. The hotel had period charm both on the outside and the interior. It had an immaculate and beautiful entrance hall which continued into the guest rooms. The receptionist greeted us with a warm welcoming smile a trend that was to be echoed again and again by all the staff. Breakfast was wonderful, what a choice! The lady waitress was so charming and attentive. Our table was spontaneously cleared after each course. The hotel had adequate parking facilities and was just a short stroll from the town centre. I would definitely repeat my stay the next time I am visiting Buxton but I would probably ask for a harder mattress. Superb!

TheLeeWoodl, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Thank you for your kind review. We are very proud of our team and we are so pleased to see that you found them to be attentive and friendly. We hope to see you return to the hotel again very soon. Many Thanks Rebecca Rose

"Brilliant Service!"

4
12/04/2017

This place is a little gem, it's near shopping center and railway station. I don't live in buxton so it's nice to try out all the hotels and this one is well worth the price. The staff are friendly and helped me with my luggage. Over all I would definitely come here again. Thankyou for your lovely service.

"Excellent stay"

5
09/04/2017

We stayed here for two nights over the school Easter break. We found the reception staff very helpful when we checked in and when we went to our room found it to be clean and comfortable. The beds were probably the most comfortable hotel beds we have come across. We had dinner in the restaurant one evening which was lovely as was breakfast in the morning. We are sure that we will return in the future.

"Lovely stay"

5
08/04/2017

This hotel was everything we expected. A great location very friendly helpful staff and nice comfortable rooms with those little touches that make your stay just what you want. The reception lady on arrival asked if we were eating at the hotel that eve and when we told her we had not decided she gave us a map and told us of all the other places within walking distance that we could eat. The bed was big and comfortable a iron hairdryer and complementary Buxton water in the room with a Fantastic view made this a lovely nights stay.

"Another great visit "

5
05/04/2017

Stayed over for one night as we were going to a show at the opera house. As with all previous visits we had no trouble parking, ALL staff were lovely and very friendly and helpful, nice meal in the restaurant and breakfast was excellent with loads of choice. Always choose here if we stay in Buxton would definitely recommend.

"Old style comfort"

4
28/11/2016

On arrival we were welcomed by the friendly reception staff and shown to our room in the annexe. We had thought this might be a modern addition but was pleased to see the accommodation was in the same style as the hotel. Ample tea, coffee and shortbread was a considerate touch. The modern bathroom had lovely illuminated mirror. Situated a short walk - 15 mins - from the high street where we could access a variety of restaurants, we would stay again.

"Stuck in Time"

3
27/11/2016

Despite the title Of my review we really like this venue having visited some 30 years ago. The only change was up graded bedrooms and bathrooms and a glass Conservatory. They have moved the bar but traffic was quite slow. We did not have dinner as the menu was a little stuffy and slightly expensive, as was the accommodation. However we had a front facing room,10 which was separated from room 11 with what sounded like rice paper walls. Both our neighbours TV and conversation were amplified and we battled to sleep. The welcome at reception was very friendly and an excellent breakfast served. However we were watched by a porter/ waiter struggle up the stairs without offering assistance. Parking is difficult but free on site and secure, wifi works well after a tedious log on process.

"Coeliac friendly"

4
26/11/2016

We stayed here last night as a last minute booking to use as a base for a night out. Staff were lovely- very friendly and helpful, hotel is very clean and well cared for, our room was comfortable and thankfully not ridiculously hot! (Just lacking enough tea bags. 2 for an overnight stay seems a bit meagre). Good points- coeliac friendly breakfast of toast and cereal! Staff had a great understanding of the risk of cross-contamination ?? Bad points- guests were very noisy in the morning, next door seemed to be intent on slamming every drawer possible repeatedly and upstairs must have been wearing clogs judging by the racket coming through the ceiling... Overall worth the bargain price we paid but would have been disappointed if we had paid full price.

"Lovely hotel"

5
24/11/2016

We stayed here for one night when going to a show at the opera house which is only 5-10 minute walk from the hotel. Check in was easy and quick. The room was well furnished and spotlessly clean. A good sized modern bathroom. We had a bar meal which couldn't be faulted and breakfast also was high standard. A special mention for Charlie who was serving at the bar until late and very early at breakfast. Would definitely return.

"What a delightfull find in Buxton!!!"

5
17/11/2016

We have stayed in Beautiful Buxton many times ........ and did not know this gorgeous Best Western Hotel existed it is on top of our many lists now!!! So dear readers another Mini Moon as part of our 20th wedding anniversary celebrations on the 20th August this year. Firstly thank you to the 1st class receptionist Suzy who selected a beautiful suite for us lots of space and height, lovely furnishings and drapes , super tea tray with many treats , the most immaculate housekeeping , the bathroom was absolutely pristine white just oh so perfect. Then onto Dinner on the Sunday evening ......... Charlie who was our waiter oh so very polished with his service superb meal with drinks to toast (thank you chefs). Breakfast is a must.......... Wow the buffet everything one would need fresh fruit salad, cereals , dried fruits ,fruit bowl ,yogurts, fruit juice galore, croissants plain and sweet, numerous breads, then the Menu to order at the table with the super waitresses, from the full English , smoked salmon, haddock , porridge with cream and brown sugar, or just boiled eggs and soldiers what treat to start the day. The only negative sadly having to check out but ......... We shall be back so very soon. Anne and Alanxx

"Excellent well equiped hotel in the heart of Buxton"

5
09/11/2016

The hotel is in an excellent location, close to the centre of Buxton, but on a slight hill providing beautiful views across the valley. The room was comfortable and the reception team were friendly and welcoming.

"LOVELY, RELAXING STAY"

5
08/11/2016

I was very satisfied with my stay at the Lee Wood hotel, which was both peaceful and relaxing, qualities that are important to me. My room was spacious, clean and well-maintained, as was the hotel generally, and I found the hotel staff welcoming and friendly. The breakfast was excellent and so too was the service. I cannot think of any criticism, and would therefore highly recommend the hotel to anyone contemplating staying there. I certainly hope to do so again!

"Relaxing weekend away"

4
06/11/2016

We stayed the weekend of the 22nd October. The hotel is a nice walk from the town and we decided not to eat in the hotel, as we had seen some lovely restaurants. The room was clean and comfortable, we were in the annexe and when we came back in the afternoon on the 2nd day there was no heating until 4.30 ( on a timer apparently ) so it was a bit chilly! Breakfast on day 1 was OK once we got it but despite there being lots of staff around, no-one took our order for ages, which delayed us getting out. The second day was much better though. I'm glad it was dry as we had to walk from the annexe into the main hotel building for breakfast. The restaurant really needs redecorating and updating but overall our stay was pleasant and relaxing and it was a great base to visit other parts of the Peak District.

"Wedding Day"

5
04/11/2016

After a long search to find a venue which suited us we settled on the Lee Wood Hotel as the choice of rooms they had available to suite number of guests and choice of menu was the decisive factor in the decision ,We were so pleased in the way our needs were met and did not feel pressured into anything that were not in our plans . We give credit to Mathew who managed to co-ordinate our day just as we wanted it and the staff that helped on the day were outstanding !! I would definitely recommend this Hotel to anyone that is seeking to host an event or occasion as everything possible is done to ensure it is exactlly how you would like it to be !! Awesome service indeed Thank You to All that made our Wedding a most enjoyable experience .

"Lovely hotel"

5
01/11/2016

Stayed here on our way home from Alton Towers.We had a junior suite which comprised a living room area and large bedroom.TV in both areas ,and complimentary fruit ,soft drinks,and chocolate bars.Nice touch,so it was worth paying that little extra for a the suite. Staff were welcoming,and breakfast was good.Usual help yourself to cereal etc,and an ordered English breakfast.This was served in the very large conservatory which was wonderful. Only bad point when we wanted to check out,the girl on reception made us wait at least 10 minutes while she counted the night's takings.She didn't even acknowledge us until she had finished or apologise for the wait.Apart form her the rest of the staff were very good. However this did not spoil our stay and we will stay here again when next in the area.

Nicola L, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Many thanks for such a lovely review and we are so pleased you enjoyed your stay with us. Sincere apologies for the problems you experienced regarding check out, we have spoken to the reception team and carried out retraining to ensure this doesn't happen again. We look forward to welcoming you back to the hotel. Nicola

"Weekend break in the Peak District"

5
01/11/2016

I booked this hotel for a stop over whilst in the Peak District and we were not disappointing. It's a nice clean hotel in a very good location. The bed was excellent as was the service. I can't comment on the food as we didn't stop to eat in the hotel. Pleasant and helpful staff added to the experience.

Nicola L, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Many thanks for your review and I will ensure your comments are passed on to our team as I know they always like to hear from happy customers. We look forward to welcoming you back to the hotel in the near future. Nicola

"Perfect location for exploring Buxton and whole Peak District"

5
30/10/2016

My wife and I stayed 2 nights as a base for a short visit to the Peak District. Luxurious reception and lounge areas, excellent room, friendly staff, great breakfast - difficult to fault. Location is 5 minutes walk from the historic part of the town so perfect for leaving car and exploring architecture and restaurants!

Nicola L, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Thank you for your positive comments regarding your recent stay here. We are so glad our team offered the service and facilities to met your expectations. We look forward to welcoming you back. Nicola

"Just what we needed "

4
29/10/2016

Stayed here , due to my brother having his 40th close by , the room was big enough, and the bed was comfy , down side very expensive breakfast. We ate els where . My cousin went for breakfast and decided against it . In a double room leave 2 bottles of water.

Nicola L, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments regarding your stay with us. We are so pleased you enjoyed your stay and look forward to welcoming you back. Nicola

"Autumn long weekend "

4
26/10/2016

Bedroom: clean, airy, well appointed, decor a little dated as were fixtures and fittings, good heating, comfy bed, reasonably quiet, telly quality good enough and easy to work. Free Wifi pretty good for a large elderly building. En suite: clean, not very big but ok, bath a reasonable size, water as plentiful & hot as you like and quick with it, excellent shower attachment, toilet works properly, good heating Breakfast: standard Fayre competently produced Staff: polite, pleasant and helpful Pricing: competitive and reasonable for what's provided, Building itself: standard older spa town hotel, quiet, well appointed, pleasant, comfortable bit like your favourite pair of slippers. Overall: I would happily recommend it. It's about 5-10 min walk from the centre of this pleasant market/spa town. Bit like a mini Harrogate. Go out of the entrance the other way and in a few minutes you are up out in the spectacular Peak District moorland.

Nicola L, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Many thanks for all you positive comments regarding all aspects of you stay with us. We are so pleased you enjoyed your stay and we look forward to welcoming you back. Nicola

"Idea base for motorbikes in the peak disreict"

4
25/10/2016

Had a lovely stay here, the staff are very welcoming and helpful, especially the bar man, Charles. The room was clean, not much of a view, but wasn't to bother about that, it was warm and the bed very comfortable. The evening meal was wonderful. I enjoyed my breakfast, but my partners scrambled eggs were a bit to runny, but they were more than willing to correct this. There was plenty of hard standing for our bikes, which is very important.

"Bit shabby"

2
21/10/2016

Very dated interior . Wonky walls. Draughty window in room. Bubbling wallpaper. Black mould on bathroom walls seeping through the wallpaper. Bed was so uncomfortable the floor would have been better. Cooked breakfast was OK. View was nice from front. Parking difficult to get in and out as very narrow. The location was good and the staff very attentive just needs some tlc and updating on the buildings interior.

"Ideal base for visiting the Peak District"

5
20/10/2016

My husband and I stayed here for one night and thoroughly enjoyed our stay. We requested a room in the annex, a short walk across the car park from the main hotel, and were in room 41. There were tea and coffee making facilities, an iron, hairdryer, bath and shower, complimentary toiletries and a huge bed! We dined out of the hotel and skipped breakfast but the evening menu looked lovely. A huge thank you to the reception staff who couldn't be more helpful! Lovely hotel and would definitely visit again.

"Buxton Comfort"

5
19/10/2016

We stayed in this Best Western hotel for only one night and I wished we could have stayed longer. We were lucky enough to receive an upgrade to a Junior Suite and I thought that the decor and furnishings were lovely-new modern light wood furniture looked lovely in an old building. We had a proper coffee machine and we were able to adjust the heat and open the windows. Very quiet surroundings at night but near enough to town to walk in if required. Bed was large and comfortable and pillows firm. There are special allergy pillows available. Only gripe would be the slight shiny loo paper!

"Idea Base for exploring the Peak District"

5
18/10/2016

Spent a single night at the Buxton Lee Wood Hotel to take in a few concerts at the Opera house. My wife suffers from MS so we were pleasantly surprised when our room was upgraded and moved to make things easier for her, much appreciated. Room(No10) was clean and light and had lovely views over the nearby park. Breakfast is served in a large conservatory, again with great views from some tables. All in all the hotel is a great base for exploring the Peak District and we be glad to return in the future. We would recommend a room in the main building for those unsteady on their feet as it has a lift, the hotel has other rooms in a nearby annexe but there are a lot of steps to and from those rooms.

"Pals Treat"

5
16/10/2016

58 of us descended on this lovely traditional hotel in Buxton, some arrived Thursday the rest Friday & Saturday. It was a great time to catch up with our friends. We had a free afternoon Friday then we all met up for drinks and a lovely hot Buffet. The staff were very friendly and attentive and had a sense of humour. A traditional English hotel very welcoming. Saturday another free day then met up for drinks and we had a fantastic Gala dinner followed by a disco what a wonderful night full of fun and laughter. The rain today Sunday didn't dampen our spirits I would definitely stay here again.

"Lovely setting"

4
15/10/2016

We stayed for a get-away break of 6 days in this hotel which is situated in a leafy and attractive setting in North Buxton but still very handy for the town and even closer to the Opera Theatre area. The staff we met were excellent and helpful without exception. We did not take an evening meal there but the standard of the breakfast was excellent, cooked to order with a good range of extras and relaxed. Our room was of a good size and value for the price we paid with an excellent bed, both and shower but generally elsewhere the hotel furnishings were a little "tired". We had a standard room which was fine except that being above the main entrance the chat and smell of smokers later at night was a minor nuisance. That did not prevent us having a relaxing and enjoyable week however and we would recommend Lee House for a friendly comfortable stay in a lovely setting.

"Been to better Best Westerns"

4
12/10/2016

We were disappointed that we were not in the main hotel. Instead we were in the Annex. If the weather had been bad we would have been wet through getting to the dinning room. We had dinner and breakfast in the restaurant . I thought lipstick on glasses was a thing of the past, but no. The glasses needed a clean and polish. Breakfast was a bit sparse, not as much variety as other Best Westerns. The hotel is in a hilly part of Buxton, not wheel chair friendly. The town and Opera house are about 20 mins. walk from the hotel. I was born in Buxton and expected more from this hotel.

"Business stopover"

4
12/10/2016

Good hotel with very attentive staff. Good rooms and service was very good. Particularly good breakfast which I have never really noticed in the many hotels. Served instead of buffet style which made a difference and the young waitress knew the residents who had obviously stayed more than one night.....great attention to detail. Will stay again, when the chance arises.

"Perfect base for the Peak District"

4
10/10/2016

Well presented hotel, although there was building work going on during our stay, but it did not interfere with our break. A quiet position, but close to the centre of Buxton for all the amenities. There was a large selection for breakfast and enough to cater for all tastes, and always piping hot, we did not use the restaurant, as we like to sample to the local fare.

"Only there 3 nights; would like to have stayed longer!"

5
10/10/2016

Although the hotel doesn't offer full disabled facilities, there is level access to many (if not all) of the bedrooms, and to all of the public areas. When making my booking I found the hotel staff to be very helpful in planning to accommodate my small mobility scooter and wheeled walking frame. Room 2 was suggested, and it seemed to have that little extra space which made all the difference. During the stay the staff were again friendly and helpful, and we were made very welcome. The rooms are a little faded, but very comfortable and clean. The meals in the restaurant and in the bar were of excellent quality; and the breakfasts are outstanding! The only small niggle was that occasionally the restaurant staff seemed a little overstretched leading to a longer wait than we might have expected, and also, on one occasion, a mistake in the food order. This last was swiftly corrected, but could have been avoided altogether with sufficient staff. Despite this, we can wholeheartedly recommend this hotel.

"Nice location"

4
09/10/2016

This hotel is nicely located about five minutes walk of the centre of Buxton. There's plenty of parking and we had a very pleasant suite. The building itself has a lot of character and although creaking in places provides an excellent base to explore Buxton and the surrounding areas.

"Nice stay"

5
06/10/2016

Just stayed overnight again whilst in Buxton to see a show. Never had a problem parking at the hotel. Nice friendly staff especially on reception, good toiletries and tea and coffee in the room, five minute walk to opera house . Good choice at breakfast .

"Good location"

4
06/10/2016

Nice hotel, staff friendly and room clean. Didn't have chance to try the dining as went into Buxton for a meal and skipped breakfast Parking was a bit cramped although there was a wedding on so forgive them that Would stay again as was also a great price

"Traditional hotel"

5
02/10/2016

Classic hotel situated just off the town centre. We travelled by train and no problem walking to hotel. Plenty of car parking spaces. Room very comfortable, got a good night's sleep. Staff very pleasant. Hi view from window.

"Helpful staff"

4
30/09/2016

Enjoyed three nights here. Staff were very helpful and friendly. No complaints perfectly fine base for Buxton. Grand old building in quite location. Seems to be plenty of parking and rooms for training / conference or functions.

"Midweek break"

5
29/09/2016

Lovely hotel just a 5min walk from the train station and town centre. We had a suite, which was spotlessly clean, lovely and comfortable. Tea, coffee, water, Coca Cola, chocolate bars all complementary. Staff very friendly and helpful. Lovely breakfast. Would recommend this hotel.

"Quaint little gem"

4
26/09/2016

Arrived very early from Australia and while room wasn't available staff were very obliging in holding my luggage and took my mobile number to contact me once room was available. I had a lovely corner double room at rear of hotel which I loved. Breakfast was superb in the conservatory with a gorgeous view of the gardens and dinner was also very good. Not located in the centre of Buxton but it was a very comfortable walk up/down the hill into town (and I'm not a fit person or lover of hills). Room had excellent heating and windows that opened - anyone reading my reviews can garner my love of fresh air when available. I wanted a hotel that had the option of inhouse dining but the quaint English manor feel and this is exactly what I received. Not cheap but I really enjoyed my stay here.

"Poor Room"

3
25/09/2016

The staff were very pleasant all round, the food was good. The room was exceedingly poor but they did switch us to a better one. Not the best of rooms that I have stayed in for the price paid. Doubt if I would stay in the hotel again!

"What a little gem!!"

5
25/09/2016

We had an overnight stay on 23/9/16 to celebrate our wedding Anniversary and my husband's 60th Birthday on 24/9/16. I booked online and then spoke to Lisa in reservations who couldn't be more helpful. From the minute we parked at the Hotel we received such a friendly welcome from all the staff. They are a great team. We parked at the front of the hotel and the car park was very well set out. On arrival at Reception the young gentleman was extremely friendly and informative, great customer service! We had booked a show at the Opera House which was a very short walk away and we were provided with a map. Buxton is a lovely place. The breakfast was delicious and of very high quality with plenty of choice and the conservatory area where we ate was light and airy. There is also a gym downstairs and food/ drink is available at the cosy bar area. All in all we couldn't fault the hotel and can't wait to stay again soon. Many thanks to all the staff Sue and Steve Wragg

"Cousins wedding"

5
17/09/2016

Stayed here overnight on 10th/11th sept for a family wedding a fabulous time had by all. Staff friendly and welcoming wedding went to plan with everyone having a fab time. Rooms fine with everything needed, beds comfy, breakfast really nice plenty of choice and cooked to perfection. Hotel about a 10 min walk down hill To town centre. Lovely hotel grounds x

Nicola L, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us and for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"Lovely stay."

4
15/09/2016

Stayed here for the weekend for my friends wedding. The staff were so friendly and made our stay a real treat. We all ate together on the Friday evening. The food was excellent and the service fantastic. The wedding went without a hitch and was timed to perfection. Would definately stay here again.

Nicola L, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us and for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"Weekend stay away"

4
14/09/2016

Had a superb stay at this hotel during a weekend end of August 2016. Plenty of things to see up Buxton and very quiet and peaceful. There was a wedding taking place during the Saturday afternoon/evening and this got a little busy during the evening with limited staff at the bars etc. Also bar prices and meals etc were a little steep to say the least. We went a walk down the road to the clubhouse which had reasonable food and drink prices in the main and a live group on for Saturday night which was a complete bonus so thumbs up to them. All the staff at The Best Western Lee Wood hotel were pretty amazing all through our stay and could not go far enough out of their way to help with things. Including sending our Ipad back to us via the post after us leaving this behind much appreciated and full marks for both honesty and integrity of the workforce.

Nicola L, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us and for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"Back at the Lee Wood for Christmas workshop"

5
11/09/2016

Just had a great two days at this lovely hotel. As always fabulous friendly staff who can't do enough for you. Lovely en suite bedroom with large comfortable bed which for single occupancy us very unusual. All areas of the hotel have lovely comfortable seating areas. We did not eat in the conservatory as there was a wedding but loved the alternative dining room. The evening meal was excellent and plenty of places for our party of 8 to get together before and after the meal. Thank you to all the staff at the Lee Wood.

Nicola L, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us and for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"Refurbished rooms"

4
07/09/2016

Recently refurbished rooms make for a good standard. Breakfast is good and the service first rate. Well located and a stroll from the main shopping and tourist area. Sick of highly variable and often expensive B&B's, this is a welcome change.

Nicola L, Manager at BEST WESTERN Buxton Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us and for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"A great hotel"

5
06/09/2016

This hotel far exceded our expectations. It was spacious, staff were very friendly and helpful and the food was good. Parking was easy. I wouldn't stay anywhere else in Buxton. Hotel is close to the town a steep walk but parking in Buxton was quite easy to find. Its a charming town. Nice dining room in a conservatory setting.

"Functional"

3
03/09/2016

The location is good, just a 5 minute stroll down the hill into Buxton. Car park is a bit tight, but it's adequate. Walking in to the hotel, it's like being transported back to the 1970s/80s. The décor is really tired and old fashioned - dark carpets, dark woodwork. Shame because the staircase is a real feature. Room was ok, facing the park, albeit it with a really small window. The bathroom had clearly been refurbished, but the floor was so wonky I was afraid my foot would go through the lino. Breakfast was a bit disappointing, I've had much better elsewhere. Food was not very warm and choice a bit limited. the conservatory is a bit like being in someone's lounge - heavily patterned green carpet, red chairs. All in all, ok for an overnight stop, but attention to detail is lacking and the whole hotel could do with some updating and serious TLC. It's the small things that people notice. A bit expensive for what you get.

"Birthday Treat"

5
03/09/2016

Short Break for my last birthday, as I did not want any presents. Went on speck for a 2 day stay, only knowing the direction that we were travelling in. What a stroke of luck, to have found such a lovely place, which was perfect for the relaxation I craved. Beautiful surroundings, comfortable rooms, attentive but unobtrusive staff. Excellent menu. My husband & I will definitely be returning.

"75th Birthday"

5
31/08/2016

23 adults and 8 children for a dinner and overnight stay. What a brilliant time had by all. All bedrooms were great, clean and completely satisfactory. Every member of staff was so obliging especially with the young children. Would recommend anyone to go and enjoy. You will not be disappointed.

"Great stay in Buxton"

5
30/08/2016

Stayed here for three nights in August lovely area and great Hotel with good facilities, maybe a bit quite in the evenings but only a short walk into the town. Next time we are in the area we will plan on using it again. Breakfast is a feast of very good quality ingredients.

"Excellent one night stay"

5
29/08/2016

We stayed one night at The Lee Wood Hotel on a short break to Buxton, we thought the hotel was excellent, a bit old fashioned in its furnishings but extremely well decorated and clean throughout. We stayed in a deluxe room, which was definitely worth it, the extra room with sofa and chairs was a definite bonus, the bathroom was excellent. The staff were all extremely friendly especially Charlie the barman who helped us with his knowledge of the different gins! Breakfast was also very good and tasty, it makes a nice change to be served our English breakfast instead of getting it cold from a buffet. We would definitely return! Buxton is lovely too!

"Gem of a hotel "

4
28/08/2016

We booked two nights here as a continuation of our holiday which we spent time earlier in Yorkshire . Buxton and the peak district for us is on way home to Bristol . Having used the hotel as a base for visiting the many attractions locally we found it ideal . The hotel was immaculate and clean being of an older style furnishings and decor in keeping with its history. Our room was spacious and en suite looked recently refurbished. Well appointed. The staff we met were well turned out and smart. Professional and courteous helpfull and pleasant. Breakfast and evening meal spot on....really reccomend this place. Thanks.

"LEE WOOD HOTEL"

5
25/08/2016

This hotel is in the top three Best Western hotels we have stayed in the location was perfect the staff were excellant the room was first class and the breakfast was also excellant everything was on offer from full english to fish and also a full complement of fruit.would stay and reccomend this hotel to anyone.and well within walking distance to Buxton town centre.

"A good solid hotel with lovely staff"

5
24/08/2016

The lee wood won't win any awards for modern decor, it's a older style hotel and as such has more a more classic look. However, don't let that put you off, we had a lovely room which was very comfortable and clean, the staff are very friendly and helpful and Buxton is a lovely town. We didn't eat (mainly as all of the top trip advisor restaurants are a short walk) but breakfast was very nice and freshly cooked to order. We had a very pleasant stay here and felt very at home.

"Old-fashioned in the best way!"

4
23/08/2016

I think the hotel, which we had stayed in before, has been refurbished quite recently, but it still had an old-fashioned air about it which we rather appreciated - deep sofas, soft, comfortable beds, soft-spoken, attentive staff. Our room was large, immaculately clean and comfortable, but the bathroom had a few irritating quirks - no room to put anything down, a rather unappealing crazed washbasin, tricky shower. The staff were helpful beyond the call of duty - the manager even rushed out before we departed to buy us a packet of Derbyshire oatcakes, and the receptionist was full of helpful suggestions and instructions for places to visit. The food, although tending to the rather chunky (thick slices of meat, slabs of fish) got better as the days progressed. The breakfast was fine, very flexible and a huge choice, including the aforesaid delicious oatcakes. The only drawback is the position - up a very steep hill that proved quite a challenge on hot days and after an opera performance, particularly for elderly guests. Local taxi-drivers, however, are cheerful, willing, reliable and very reasonable.

"Disappointing!!"

3
19/08/2016

I was born in Buxton and was really looking forward to going back to stay at a place I remember 60 years ago. We were put in an annex next door to the main hotel. To reach the dinning room it was a bit of a hike. Good job the weather was good, but they did provide an umbrella. The annex is no good for anyone with disabilities. The car park at the annex is a challenge! The main hotel is nice. There is wheel chair access, as there are steps into the main entrance. The dinning room is smart and quite large. Dinner was very good but breakfast was not as good as other Best Westerns I have stayed in. There is a beauty parlour and a Gym but no swimming pool. The grounds are very nice. The main town, including the Opera House is a short walk away.

"Great hotel"

4
19/08/2016

Stayed on multiple occasions. Great location, only a 10 minute walk from the centre of Buxton. Well kept rooms and very clean. Courteous staff. A well stocked and reasonably priced bar. Breakfasts can be a little hit and miss. Cold buffet is fine but hot food has been a bit average in the past. On last visit I noted the waiting staff complaining behind the back of a customer following a request for an omelette. A little unacceptable. Nonetheless would recommend.

"Fab time"

4
17/08/2016

We had a fabulous time at the Lee Wood in Buxton. The staff were exceptionally good and important to me had a great sense of humour. Being very poorly humour is at the top of my list as I don't want to be around miserable people. The food was excellent as we're the rooms. Location was good for the local town centre and only £ 3 taxi if you don't want to take your car. Just 30 mins from Bakewell. My only complaints are around safety. 1. Bathroom floor is very slippery so be careful. 2. The silver teapots' handles at breafast get extremely hot and could burn sensitive skin. We will definately be returning here.

"Friendly and exceptionally helpful staff"

5
16/08/2016

Beautiful hotel in a great location in Buxton - very peaceful and yet only a 5-10 minute walk to the centre of the town. The staff were exceptionally helpful, for instance moving a table on to the lawn for us to enjoy the sunny afternoon and posting back to me an item I left behind. Beautiful, comfortable room and good wifi accessible in the room. Would definitely recommend.

"Unexpected find"

4
15/08/2016

Having booked a Best Western in haste, I was expecting something generic, more a classic chain hotel. This hotel was very different - a fine old renovated large house, very much in keeping with the ethos and atmosphere of Buxton as a town, very good location, friendly staff, helpful in allowing me to print some papers, and an excellent breakfast. Wish I had stayed 2-3 nights in retrospect, rather than one night as our schedule demanded. Room and bathroom perfectly fine. Room rate offered also very reasonable, perhaps because I booked within 24 hours of arrival..

"We paid a lot of money for a bad nights sleep"

2
14/08/2016

We chose this hotel based on the Tripadvisor reviews....I think they've been staying at another hotel to the one we experienced. The front of house staff were cheery enough and showed us round to the annexe where our room was. We were less than impressed on the walk round to the room. You're taken around the back of someone's house in between some garages, pebble dashed walls and untidy grounds into what's felt like someone's back yard. The room, for the price of £149, was underwhelming at best. The bathroom was tired, the bed was on the hard side, room was basic. We went to the opera house in the evening and arrived back about 10:30pm to a sauna. The room was stiflingly hot, central heating on full blast in August?! The poor nights sleep didn't end there as the room next door arrived back an hour later and it felt like we were sharing a room, the walls were like tissue paper. The hotel might want to rethink how these two rooms next to each other are laid out. So we both had a terrible nights sleep and paid a lot of money for the privilege. Breakfast was ok but nothing to write home about. All in all, massively disappointed. I did pass on my feedback on check out to the staff who said she'd talk to our neighbors, meanwhile we're on our way home to catch up on some lost sleep.

"Perfect location & great service"

4
12/08/2016

We recently held a 'school reunion' with a few friends and stayed at Lee Wood. From the beginning, the service we received on booking, and revising our booking, was excellent. Our room, at the top of the hotel, was spacious and airy. All the staff we encountered were extremely helpful and the food was amazing! Breakfast was freshly cooked to order - none of the usual scrambled egg sitting in a bain-marie under lights for ages - and our evening meal on the Saturday was exceptional. The hotel is in an ideal location, just 5 minutes walk from the centre of Buxton and all its amenities and perfectly situated for getting out into the beautiful countryside. Definitely recommended!

"Really Friendly, Efficient Staff. Lovely Refurbished Room"

5
11/08/2016

Having enjoyed our previous one night stay here, my son and I decided to book again, this time using Tesco Clubcard Vouchers. We'd read reviews that when booking hotels using the vouchers, people had been given lower standard rooms so we were prepared for the worst. Not the case at all here. Our twin room had been recently refurbished, the bathroom was lovely, the rainfall shower fabulous! Rear car park view wasn't great but we weren't in the room long enough to be bothered about that. Staff were really accommodating throughout our brief stay, breakfast was perfect and we were able to leave the car in their car park after we'd checked out, but still had exploring to do. This is definitely our go to place when staying in Buxton. Real family run feel to it.

"Probably the best hotel in Buxton"

5
11/08/2016

I stayed at the Lee Wood recently after a gap of a few years and was struck by how nice it is. Clean, friendly and welcoming. I have stayed in most of Buxton's better hotels and this is in many ways the most pleasant. It has been run by the same family for many years and it shows. The whole place looks cared for, and so are the guests. It is a few minutes walk from the centre, but not far enough to put you off. It also has its own car park, which not all hotels in Buxton do.

"wonderful hotel"

5
11/08/2016

this is one of the best hotels we have stayed in, all the best werterns are great, thats why we keep coming back, we have stayed in at least 4 different hotels, Ironbridge is a favourite, wrexham was very good too and buxton was even better, thanks

"Three day break in Buxton"

4
11/08/2016

A well located hotel only minutes walk from the centre of Buxton. Good free on site car parking which was always available, although in busier times I can imagine you may not get a space, however plenty free parking on road just outside hotel grounds in residential street. Greeted by friendly professional staff and as member of Best Western rewards scheme received a free upgrade of room. Room was decorated in keeping with the period of the hotel and only downside was small single wardrobe, luckily only staying 3 days. Bathroom looked recently renovated, very clean and modern. Excellent choice at breakfast and food very well prepared. Would certainly stay again if in the area. Thank you to all the staff who did a fantastic job to make our stay very pleasant.

"Buxton's Best"

5
10/08/2016

I stay in Buxton on average 4 - 6 times a year on business and have tried quite a few different places, from smaller guest houses to the 'Big Hitters'. In my opinion the Lee Wood stands quite a way above from the rest. I only stayed on a 'room only' basis (early starts so no breakfast for me) and had meals out with colleagues so can't comment on the food but the room was spacious, comfortable and very well equipped (smart TV was a nice surprise). Also nice was the abundance of power points which is so often a problem with phones, tablets and laptops to charge and is easily overlooked as an amenity. Only problem I have is that it is often hard to book as all the rooms go quickly. Lesson for me to organise my diary earlier and make sure I can get in early as I'll definitely be back and will only be staying elsewhere (reluctantly) if I can't get a room here.

"Excellent hotel in a lovely town"

5
10/08/2016

We stayed here for two nights to enjoy the peak district and see our family who live in Manchester and came out to visit us. The hotel is just out from the centre, but had wonderful grounds, great views, and is an easy and lovely walk down the the parks and town centre. Staff were very friendly and helpful despite their being a full on wedding happening on the day we arrived. Out room was a bit tight on room but otherwise fine and, despite some concern that the wedding would be noisy, in fact we were on the opposite side the the festivities and heard nothing. Breakfast was lovely in the large conservatory room and choice and quality absolutely fine. The Derbyshire Oatcake was a lovely alternative for a hot dish, cooked to order. Vegetarian options were excellent. All in all a very good stay and if we were back in Buxton (and we hope we will be) we'd certainly choose the Lee Woods

"Lovely hotel with friendly staff and great breakfasts."

5
03/08/2016

I stayed here with my elderly mother after reading reviews on Trip Advisor. The staff at reception were friendly and helpful. The room was small but was very clean and comfortable. The breakfast had a good variety of buffet and cooked to order food.

"Lovely night's stay"

5
31/07/2016

We enjoyed a one night stay here because we were going to the theatre on Friday and Saturday. From start to finish the experience was excellent. We arrived before the check-in time, were greeted by a very friendly and helpful receptionist and were able to go straight to our room. We were given an upgrade which was much appreciated - the executive room was spacious and very comfortable. There was a large window, with three opening windows. As it was a warm day, we were grateful for this. The bathroom was spacious with a bath and very good shower. There was also a rubber non-slip mat for the bath. The bedroom carpet was obviously quite new. The bed itself was very comfortable. Everything was spotless, the television was a large flat screen and there was a generous hospitality tray which included coffee, milk, sugar and shortbread biscuits. We ate dinner in the restaurant, which was excellent (real rare steak!) and enjoyed our breakfast next morning. The staff were very cheerful and friendly and the conservatory is attractive and well set out. After an evening out (it is a short walk to the theatre) the walk back up the hill would be a challenge for anyone with walking difficulties, but there is an alternative route which is less steep and very little longer. The Lee Wood is a lovely hotel and I should not hesitate to stay there again.

"A warm welcome in Buxton"

5
31/07/2016

Four of stayed for three nights in this hotel to enjoy Gilbert and Sullivan operas in Buxton's charming Opera House. The hotel proved an excellent choice, only minutes from the railway station, central and very quiet. Thee food is good and the staff very friendly and helpful. Many of them have worked there for years - which tells its own story.

"Pleasant place to stay. Lovey, helpful staff"

4
26/07/2016

This is a nice old hotel at the edge of the city center. It's easy walking distance to the center of town, Pavillion Gardens, the Opera House and restaurants, shops, etc. What made our experience there especially pleasant though was the staff. We arrived on the last day of the recent heat wave, and like most places in this part of the world, Lee Wood isn't air conditioned. Not only did the receptionist get 2 fans for our room, but also suggested that we switch to another room that did not get afternoon sun and would therefore be cooler. The bartender gave me a nice big bucket of ice, and when we wanted takeout food, the whole staff agreed that we should get Thai, which was very good. Breakfast was good. It's a fine choice if you're staying in Buxton.

"80th Birthday Triumph"

5
19/07/2016

Hosted my father's 80th birthday party lunch. Everything arranged from London for me: decorations, flowers, photographer and piano; lovely three course meal; lovely venue, excellent service.Thank you.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for your kind comments regarding your fathers 80th Birthday Party. We are pleased to see you all enjoyed yourselves and I know Matthew enjoyed arranging this for you. Many thanks for choosing the hotel and we hope we have the opportunity of welcoming you and your family back again. Yours Sincerely Nicola Longden

"Good combination of old style elegance and updated facilities at the Lee Wood"

5
14/07/2016

We spent four nights at the Lee Wood, using it as a base to explore Buxton and the surrounding area. Our room was quite spacious and the beds were very comfortable. In addition to a desk and chair, there were two easy chairs and a small table - making it very comfortable to sit and read or watch tv. The bathroom had been modernized and had all the usual amenities. Wifi was available throughout the hotel with no problems connecting. Breakfast in the conservatory was a great way to start the day. In addition to a cold buffet, the servers took our order for a hot breakfast cooked to order. Pots of coffee and/or tea were brought immediately and replenished if we asked. We opted for a light supper in the bar a couple of evenings. One evening we had a delicious dinner in the restaurant. All of the staff were professional, helpful and friendly making us feel at home. The hotel is a short walk to the town center and there's parking on site.. We enjoyed our stay at the Lee Wood and recommend it to anyone looking for a comfortable place to explore the area.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for your comments regarding you stay here at the Lee Wood Hotel. We are so pleased to see you enjoyed your stay here and we hope we have the opportunity of welcoming you back in the near future. Kindest Regards Nicola

"Pleasant stay"

4
10/07/2016

We had room 1 for 2 nights. Although it was clean and well presented it was quite small and too warm, there was a small window which looked into another wall and even though it was open constantly there was no fresh air coming in. If it has been warm weather it would have been very uncomfortable to try to get to sleep. Breakfast was good and staff very friendly. Overall a pleasant stay but I do feel that small rooms with views such as these should be offered at a reduced price.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for your comments regarding you stay here at the Lee Wood Hotel. We have take on board your suggestion, however if you wish to discuss your stay with me directly then please do not hesitate in contacting me at the hotel. We are pleased to see you enjoyed breakfast and the staff looked after you. We hope we have the opportunity of welcoming you back to the hotel. Kindest Regards Nicola

"Short stay"

4
08/07/2016

Booked this hotel via tesco vouchers. The room we received although not in the main hotel was excellent. The bed was large has was the bathroom. The 2 chairs in the room were maybe a bit to much along with a sofa. They did make getting round one side of bed a bit awkward if telly was moved round but only a minor problem. The breakfast was lovely , cold selection was fine and the hot breakfast cooked to order. Plenty of parking spots in car park despite there being a wedding on. Only a short walk into the town centre were there are plenty of bars, shops, restaurants and things to see. Excellent base to explore Buxton and also the surrounding countryside

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for your comments regarding you stay here at the Lee Wood Hotel. We are pleased to see you enjoyed your time here and we have taken on board your suggestions. We hope we have the opportunity of welcoming you back to the hotel. Kindest Regards Nicola

"Nice rooms and quiet location "

4
29/06/2016

Stayed only one night. Room was very well appointed (was upgraded to one of the "executive" rooms) and quiet enough considering it was right by the main road out of Buxton. Nicely located for a walk into town. Didn't use the restaurant or bar in the evening, but breakfast was ok.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us and thank you for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"On business"

5
27/06/2016

The staff were very attentive and made you feel relaxed. The room was immaculate and was cleaned to a high standard. I had steak for one meal which was cooked to perfection, which is not always the case.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us and thank you for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"Great Hotel"

5
23/06/2016

We were a group of 24 classic car enthusiasts away for the weekend together. The hotel was very accommodating putting us together on 3 tables of 8 which was nice as we could all chat. The food was superb every evening and so was breakfast. The rooms were very clean and also very comfortable. All the staff were very friendly and helpful and we all enjoyed the weekend. Great drives over the Cat & Fiddle and Snake Pass. My probles is I have to find somewhere as good for our next trip!

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us and thank you for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"It's fine for a functional stay"

4
22/06/2016

Hard to gauge a star rating really - 3 or 4 depending on what your priorities are. We stayed here for one night and had a room in the annexe. Perfectly clean and comfortable, very friendly service, good breakfast and can't say that anything was really wrong. However, we paid a fair amount for the room and would have expected a bit more. This is not a place to stay for a romantic getaway, it felt a bit tired and old fashioned. The place to us was just a place to stay, rather than a nice place for a break.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us and thank you for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"Great stay"

5
20/06/2016

We had to go to Sheffield so stayed here on the way back. Lovely hotel nice and clean, great staff. Food very good. The hotel has a nice atmosphere which is created by the staff. Not to modern but not shabby either . great position and easy walk into the town and the opera house. Will go back if in the area again.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review, 14 Jun 2016 Many thanks for choosing to stay with us and thank you for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"Nice, not great Hotel"

3
13/06/2016

This hotel is nice for what was needed - certainly not a luxurious or ultra modern place, but that would probably be expected for the age of the building. The hotel overall has an aged feel to it, that possibly needs dragging into the 20th Century, let alone 21st :) Our bathroom had had a makeover and was modern, the rest of the hotel and room was dated, but clean. The breakfast was decent - full English - and the staff were pleasant and helpful at every request all through the hotel. The cost was a little on the high side, but we were there to see Buxton, not the Best Western Lee Wood Hotel. It's also close to all things Buxton, so if you're happy to stroll a little you're never more than 15-20 mins from all the main sites to see, you can't really go wrong.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are pleased to see you enjoyed your stay with us. We hope we have the opportunity of welcoming you back to the hotel. Yours Sincerely, Nicola

"short stay"

5
11/06/2016

very good hotel walking to town center 10 minutes EV car power points free ,good breakfast smart TV ,onsite car parking ,staff very helpful , no air con in some of the rooms but room size good Buxton is a nice town with good gardens all within walking distance of the hotel also plenty of eating places in the town

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us any and thank you for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your time here at the hotel. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"Snorathon at The Curate's Egg"

4
06/06/2016

My wife and I needed a break after the stress of recently moving house. We decided to leave all the un-emptied boxes and visit Buxton and used our Tesco vouchers to visit The Lee Wood. Now, one thing I have to say is 'I snore', 'I snore very badly', enough for a sleep clinic to tell me I could snore for Britain. At home I sleep in the east wing, my wife in the west. Well .... at different ends of the house!! You might guess that sharing a room didn't go down well and I had to book a second room for two of the four we stayed. The staff were very understanding. The Lee Wood is a very well run hotel and I would certainly return. The beds are top quality Hypnos (the ones Lenny Henry raves about in the Premier Inn adverts), they are brilliant. If you do end up sharing, you can bounce up and down on one side and the other doesn't follow. So, that's the good part of the Curate's Egg. The other part is dinner. The management insist on offering choice between a rather short, expensive, unimaginative a la cart or bar food. No table d'hote is available. After the first night we went into town and found a brilliant Italian eatery (St Marlo) and the following night an equally good French offering (The Brasserie). We used each twice, meals for two at each about fifty quid and well wort it. Staff at the hotel are friendly and helpful, if there's a wedding on a Saturday night it can be disturbing but the one we experienced finished at 12.00, so not too bad and the guests were quiet going to bed. One unusual thing abut the guests was that on the day of the wedding all the women come down to breckies in their fluffy slippers and nighties. Very strange. Other points, I couldn't get the WiFi to work for my lap top and the staff couldn't help either though I think I missed the lad who might have helped. We went to see Ken Dodd (he's too old now!!) and after having had a very early dinner and returning to the hotel hungry we ordered a sandwich which, when it arrived was very poor. They did deduct the charge from the bill. Yes, if I go back to Buxton I would return to the Lee Wood ... and book two rooms!! I was a hotelier for forty years and used to own a Best Western Hotel.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us any and thank you for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay here at the hotel. If you would like to discuss any aspects of your stay further with us then please do not hesitate in contacting us on either [email protected] or 01298 23002. We hope we have the opportunity of welcoming you back in the near future. Yours Sincerely, Nicola

"Excellent"

5
02/06/2016

We stayed in this hotel which was a very good choice. The room was clean and comfortable and the staff were helpful and friendly. We had a meal in the evening which was very good. All in all an excellent find and will definitely be returning

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us any and thank you for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sinc erely, Nicola

"Beautiful location"

4
01/06/2016

Clean room , modern facilties , good nights sleep . I would return.Restaurant expensive but it is only 5minutes walk from the main area where there are plenty of places to eat .All the staff were met were friendly and helpful.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for choosing to stay with us any and thank you for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay. We hope we have the opportunity of welcoming you back to the hotel in the near future. Yours Sincerely, Nicola

"A lovely hotel"

4
30/05/2016

We booked this hotel due to its rating on the site. I wasn't disappointed. We had a room at the front of the hotel which looks out over a bowling green and the gardens. It is also shielded from the road noise allowing us to leave the window open all night. The room was clean and nice with a good bed (not to my wife's liking though) The bar is pleasant and has a good range of gins (very much to my wife's liking) The breakfast was good with a choice of cooked or continental breakfast and a good range of juices. The hotel is traditionally decorated and clean and we thoroughly enjoyed our stay. The only negative would be that the hotel is relatively expensive .

"One of the better Best Westerns"

4
30/05/2016

In the area on business, not usually a fan of BW but this particular hotel had been recommended by one of my colleagues, and I will definitely look to stay here again in the future. Ideally situated close to the centre of Buxton, rooms clean and comfortable, food in the restaurant was quite good and the breakfast was of a similar quality.

"May 2016"

4
28/05/2016

Good location. Hotel is quiet except for a humming overnight. Had a bar meal which was excellent, but they had run out of draught ale which was a shame. Only provide bottles. As usual room very clean indeed and spacious, overlooking the bowling green. Would stay here again but after asking for a price for a future visit from the reception, I would suggest you obtain a price via the internet as this would be much cheaper.

"Oh so that's what it's really like!!"

5
25/05/2016

After a very negative experience(see previous review from 25th Feb) we went back to take them up on their offer of a free stay. The room was beautiful, the bed comfortable & the experience was perfect. Also I was right about getting a room on the 1st floor, it is a whole world of difference. Now I can see why it got such good reviews & am happy to endorse them. We had a wonderful stay & I am grateful for the opportunity to enjoy the Hotel at it's best.

"Overpriced"

3
23/05/2016

Very quiet and nice view if you are lucky enough to get a room at the front of the hotel. However we had to change rooms as the room allocated to us was very dark and basic. Bleach stains on carpet and plastic cups covered in plastic bags in bathroom. This was also the case in the upgraded room. The patio outside was grubby showing exposed wiring hanging around the doors and in desperate need of weeding. Food very nice, but wouldn't stay there again.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are sorry that you were disappointed with your stay. All feedback that we received, be it positive or negative, is taken very seriously. We do provide water glasses in all the bedrooms however we believe wrapped plastic tumblers in the bathrooms are less of a health and safety risk. If you would like to discuss your stay with us in more details then please do not hesitate in contacting me on 01298 23002 or [email protected] Yours Sincerely, Nicola

"Helpful staff and a lovely old hotel"

4
23/05/2016

Recently stayed for the second time and as they were busy, I had to have a small room, but that didn't spoil my overall enjoyment. Reception is at the back of the hotel, with lovely gardens, if you have a room at the front, you may get some traffic noise. Great food served in a light airy restaurant over looking the gardens and a good range of beers in the bar. All the staff were very helpful.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! Many thanks for choosing to stay with us and we hope we have the opportunity of welcoming you back to the hotel. Yours Sincerely, Nicola

"Peace and tranquility"

5
21/05/2016

I stayed at the Lee wood Best Western hotel for 3 out of the 4 weeks in march and iv got to say it was one of the most peaceful and homely stays i have had whilst working away. The food is too notch and has plenty to offer and the staff go above and beyond to make sure all your personal needs are catered for. I enjoyed my stay that much that im hoping in the summer time i can take my wife for a weekend of bliss without the children in tow (although i love them to bits, a bit of 'us' time spent in this hotel sounds like heaven!!!) Definately recommend to anybody, Spot on!!

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your long stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! Many thanks for choosing to stay with us and we look forward to welcoming you and your wife back in the summer time. Yours Sincerely, Nicola

"Solo travellers beware"

3
20/05/2016

This hotel pulled a nasty trick on me typical of that suffered by solo travellers at the hands of unscrupulous hotel staff. I had booked a double room for single occupancy as I was staying some time there to view property in the area. The reception staff on check-in directed me to my room which turned out to be a small single room. Did they think I wouldn't notice? When I came fuming back down they told me they were fully booked and I could not have a double room until the next day so I could not unpack properly until the next day when I moved to the new room which was fine. At the end of my stay on check-out I discovered they had charged me £150 for the night in the single room and once again I had to make my feelings known. Management was consulted and I was offered a £50 reduction which I accepted. This could have been so different if they had come clean up front and contacted me either beforehand or on arrival to say "we're terribly sorry but we're fully booked and we've had to put you in our single room for the first night but we'll knock £50 off your bill. Is that all right?" I would have agreed and thought at least they have been honest and upfront. As it was it was unpleasantness at the start and again at the end. Customers will tolerate all sorts of mistakes if staff are honest and communicate properly. They fell down in both respects. Training needed. I won't stay there again.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank you for taking the time to make comment on your recent stay at the hotel. We agree entirely that the issues surrounding your reservation was not handled in a satisfactory manner however you may be assured that at no point was there any intention of "fast practice". Please accept our apologies and notwithstanding we hope that we may welcome you again in the future. Yours Sincerely, Nicola

"Excellent service in a lovely hotel"

5
20/05/2016

This was our second stay at the hotel and we were delighted with all aspects of the experience. We were welcomed warmly and shown to our room in the annexe which was beautifully appointed and spotlessly clean. Breakfast was cooked to order and could not be faulted. We enjoyed an excellent meal in the restaurant. Service was excellent and staff were both professional and friendly.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! Many thanks for choosing to stay with us and we hope we have the opportunity of welcoming you back to the hotel. Yours Sincerely, Nicola

"Delightful"

4
18/05/2016

My wife and I stayed here for a couple of nights recently and our expectations were exceeded. This is a lovely hotel (in the old Victorian style) just 10 minutes walk from the centre of Buxton. We were given an excellent room on the first floor - very clean and comfortable. The food was fanatastic - on the first night we ate in the restaurant and the quality was exceptional. On the second night (after a strenuous days hiking) we decided to eat from the bar menu - this too was great as after a hard day on the fells, a good hearty meal was required and that is exactly what we got. The breakfasts were excellent too with lots of choice. All the staff were extremely friendly, helpful and polite. I would like to give a special mention mention to one of the ladies on reception (I think her name was Louise but I could be wrong - sorry) who very kindly lent us a flask to take on our walk as we had forgotten ours. This was a very kind gesture and it's little things like that make a great stay special. Thanks again. I will definitely recommend this hotel to anyone and if we come back to the area sometime in the future, I know where we'll be staying.

"Wedding"

5
17/05/2016

Stayed at the Lee Wood on the Sat night of my Nephew's wedding as the reception was held there. I asked on the day if I could check in early - unfortunately the previous guests were still in the rooms. As soon as they were free housekeeping was in and they turned the rooms round in no time at all letting us get in as early as possible. The rooms were comfortable, in great condition and spotlessly clean. The staff were without exception helpful and all did their very best to make our stay special. I would highly recommend the Lee Wood to anyone.

"Staff who treat you like family!"

5
16/05/2016

I recently attended my friends wedding at this hotel and I was overwhelmed by the kindness and attentiveness of the staff. The food was fabulous and the rooms were spacious. The staff were so excited about the wedding, they took care of every detail and they made my friend, the bride, feel at ease. I totally recommend this hotel for any celebration. It's perfectly located, within walking distance of Buxton high street. You couldn't ask for more.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your friends wedding and stay here, I will pass your comments onto the entire team as they always love to hear back from happy guests! I am so glad that the team here were able to play a part in making this day so special, they are a huge asset to our hotel and we couldn't do it without them. We hope to welcome you back very soon Many thanks again, Nicola

"Weding"

5
16/05/2016

Our son and daughter in law had their wedding reception here yesterday. A few of the family stayed for Friday and Saturday nights. The staff were without exception..friendly, efficient and caring, we all felt very welcome and they went out of their way to ensure we had everything we needed, nothing was too much trouble and the wedding? ... What can I say... Amazing...The food was fantastic and again the fantastic team that looked after us all. Thankyou Lee Wood Hotel, and every single member of staff, you are a very special team!! Would highly recommend a stay here. Thankyou !

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Dear Mr and Mrs Sperrin, Thank you so much for leaving your comments here on Trip advisor. It was a pleasure being part of Emily and Matts' Special Day. We are so pleased you enjoyed all aspect of the day and I will pass your comments on to the staff here as they love hearing back from happy guests. The team here are an asset to this hotel and we wouldn't be where we are now without them. We look forward to welcoming you all back very soon. Many thanks again Nicola

"Excellent stay"

5
15/05/2016

Just returned from a three night stay at the Lee Wood. The staff were wonderful - from reception, waiting staff and cleaning staff. They couldn't do enough for us. We were allocated an exec room - room number 33 at the front of the hotel with great views. The room was very clean and comfortable. We had breakfast in the pleasant conservatory on the first morning and then the restaurant the next two mornings due to a wedding using the conservatory. The breakfast was excellent. Good quality and great choice. Waiting staff were excellent too. Its in a good location and just minutes from the opera house and town centre. We had no problems parking though the carpark can be tight for 4x4s. If you're a light sleeper take some ear plugs as we were woken by the pensioners talking loudly next door at 5.30am. There is nothing I can say negative about the place other than the fact that we both thought it was over priced. It cost £450 for three nights b and b for 2. For this I would have expected it to have been a little more luxurious as the room we were in was nothing out of the ordinary. We both agreed that around £90- £100 a night would have been about right However we had a great time and a pleasant stay.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! Our rates do fluctuate during the year depending on availability, if you wish to contact us next time we can advise you of deals which take place during the year. Many thanks for choosing to stay with us and we hope we have the opportunity of welcoming you back to the hotel. Yours Sincerely, Nicola

"Mr Tinker "

4
14/05/2016

My son held his wedding here last Saturday and I would like to thank for their attentiveness and friendly attitude throughout the day and evening. The hotel is situated in pleasant surroudings with a garden area making it ideal for photographs. The food was of good quality and well prepared.

"Great 3 Night Stay"

4
13/05/2016

I came to Lee Wood Hotel in Buxton for a three night stay with nine friends who were at Domestic Science College in Leicester 54 years ago. We try to have a reunion each year and usually stay in a hotel. The staff at Lee Wood could not have been more welcoming. We were given a big round table and the attention by the waiters was excellent, very helpful and cheerful. The food both at breakfast and the two evening meals were beautifully cooked with a great choice. Being retired Home Economics Teachers we are most critical but could not fault the qualiy of all the meals Our rooms were all of very high standard and spacious. We would certainly recommend this hotel to travellers who want to visit Buxton and the beautiful countryside.

"Comfortable, excellent service and lovely food"

4
11/05/2016

Stayed here recently with a group of friends. Our room overlooked the conservatory and was very light and spacious (number 17). A wedding party in the conservatory had a disco on Saturday night which we could hear quite clearly but at midnight it stopped and there was no disturbance whatsoever afterwards. A very comfortable bed and the room and bathroom were spotlessly clean. Breakfast and dinner were both excellent and the service friendly and lighthearted.

"Our two night stay"

5
05/05/2016

The Hotel is well placed for walking into Buxton our room had a view over a bowling green,the room was spacious as was the en-suite both were very clean,the staff were friendly and nothing was to much trouble for them.Breakfast was enjoyable with a good choice of cold and cooked food,evening meals were excellent both being eaten in a light and airey dinning room waitress and bar staff were very attentive to your needs.On our second night a new Smart 42" television had been installed during the day it made viewing much more enjoyable all told our two night stay was one of the best we have had.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! We are also happy to hear that you enjoyed our new smart up technology which we are currently installing into all bedrooms, this as you mentioned allows our customers to have a wider TV viewing range with the ability to also log into their own accounts be it Netflix's, or amazon. Many thanks for choosing to stay with us and we hope we have the opportunity of welcoming you back to the hotel. Yours Sincerely, Nicola

"2 day stay + Opers house"

2
04/05/2016

Lovely old building in a good location, but .. but .. but .. ROOM 18. Single glazing and by a main road to Manchester so traffic noise for what seemed all night. The second night was even worse ... as well as the road noise, the night porter was moving/banging things around "heavy furniture ??" below our bedroom into a storeroom. I actually think he knew what he was doing because at 3.15 am he looked up to our bedroom window to see two faces staring down at him in utter disbelief. After experiencing this our other comments hardly seem to matter.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for leaving your comments here on Trip advisor, we take all comments very seriously. Please accept our sincere apologises that on this occasion we did not meet your expectations. If you would like to speak to me further regarding your stay then please do not hesitate in contacting me on 0129823002 or [email protected] We do hope we have the opportunity of welcoming you back. Many thanks again Nicola

"Five stars, earned by fantastic staff"

5
04/05/2016

Set a few minutes walk from the train station this hotel is perfectly placed, it's a little faded but very clean and tidy, the rooms are spacious and comfortable. The food is much better than you might expect and we'll worth staying for dinner. Why five stars? The staff were wonderful, great friendly service and which does them credit, thanks for a lovely stay.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! We are very fortunate to have an amazing group of people working here and we agree that they are a huge credit to themselves and to the hotel. Many thanks for choosing to stay with us and we look forward to welcoming you back to the hotel. Yours Sincerely, Nicola

"Lee Wood Hotel, Buxton"

5
03/05/2016

We stayed here last year for one night in order to attend the Big Session Folk Festival and enjoyed our stay very much so booked again this year. Last year, we had a lovely room in the annex but this time we were in the main building and the room was large and, again, very nice. The excellent breakfast was as good as last time and I can recommend the Derbyshire oatcake with good, lean bacon and cheese after the buffet selection. Very efficient and pleasant staff.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! The staff here make the most amazing team and are the hotels biggest asset. Many thanks for choosing to stay with us and we look forward to welcoming you back to the hotel. Yours Sincerely, Nicola

"Long weekend for a cousins get together."

5
01/05/2016

Have just had a delightful few days at The Lee Wood hotel. We had a fabulous time enjoying the area, the food and the general friendliness of the hotel. We ate in every night and the food was excellent. Of course I have to say our meals we're enhanced by our waiter Charles. He certainly looked after us very well. The hotel was very clean and tidy, rooms very comfortable. I would certainly recommend this hotel. Ok so if I was being picky maybe the decor could do with an update. But that's a concern more than a criticism. Thank you Lee Wood you helped make our family reunion a great success.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! Many thanks for choosing to stay with us and we look forward to the opportunity of welcoming you back to the hotel. Yours Sincerely, Nicola

"Birthday weekenf"

4
01/05/2016

Was welcomed by the staff and upgraded free of charge. Room lovely with traditional features. Even had a separate lounge area. Rooms very clean with all mod cons. Breakfast lovely and the restaurant staff helpful The only downfall was we were not told of a wedding reception which was directly below our room and the loud music went on past midnight.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay here at the hotel. We note your comments regarding the music and we do nonetheless hope we have the opportunity of welcoming you back to the hotel. Yours Sincerely, Nicola

"One night stay"

4
29/04/2016

First time in Buxton the Lee Wood as ideal. Short walk to town centre pubs, opera house, pavilion gardens etc, comfortable rooms and beds, very good staff and a good English breakfast. Wish we could have stayed for another few nights

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! Many thanks for choosing to stay with us and we do hope we have the opportunity of welcoming you back to the hotel, maybe for a few more nights next time. Regards Nicola

"Recommended"

4
28/04/2016

Stayed for just one night on a stop over to break our journey south.Nice friendly staff, good sized clean room, comfy bed, fast free wifi, powerful shower and bath, really quiet in the Hotel (a 10 minute walk to the town) large car park, a very enjoyable stay.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! Many thanks for choosing to stay with us and we do hope we have the opportunity of welcoming you back to the hotel. Regards Nicola

"Nice conservatory room"

4
26/04/2016

Was here recently for a reception but didn't stay. The hotel is set overlooking Buxton therefore the conservatory offers good views. Nicely furnished and the food we had was good and nicely presented. Everyone seemed very friendly and service was good.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed all aspects of the reception that you attended here at the hotel. We are very fortunate to be situated in such a fabulous part of Buxton, and I would agree with you this allows our customers to enjoy the fantastic views, especially from the conservatory. We hope to welcome you back very soon. Many thanks again Nicola

"weekend away"

5
25/04/2016

We had a lovely suit of rooms, everything was spotless, with a very comfortable bed, the staff were very polite and made sure our stay was very comfortable. We ate in the hotel the 1st night, the food was delicious but slightly expensive, there are lots of restaurants in Buxton to choose from. The hotel was about a 15 minute walk from Buxton town centre, which was an interesting place to look around. The hotel was situated very conveniently for walks across the Peak District.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! Many thanks for choosing to stay with us and we do hope we have the opportunity of welcoming you all back to the hotel. Regards Nicola

"Very pleasant"

4
20/04/2016

Stayed here one night on way to London from the north. A very pleasant and well run hotel. Super friendly staff. Thanks particularly to Eleanor in the restaurant. She made us feel so much at home at dinner and breakfast. All other staff were also very helpful and friendly. Nice size room; good sleep; comfortable bed; well heated; up to date bathroom; great view over the bowling green.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! I will let Eleanor know that you have mentioned her in particular. We are very lucky to have the team we have here at the hotel, each and every one of them are a credit to us. We hope to welcome you back again very soon. Many thanks again Nicola

"Excellent overall"

5
19/04/2016

We stayed for a long weekend with our classic car club. Our room was very clean and comfortable with a king sized bed and quite spacious. The en suite had a powerful shower over the bath and it was all very modern. The daily housekeeping did an excellent job and also replenished the bottled water and hospitality tray. The three course evening meal and breakfasts were amazing and nothing was too much trouble for the very friendly staff. There was always somebody available if you wanted to ask anything. We would certainly stay there again and recommend it to friends.

Nicola L, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! We look forward to welcoming you back to the hotel once again. Many thanks again Nicola

"Overall an excellent hoyel where friendly staff work in unison."

5
11/04/2016

Spent the weekend at this hotel which is only an eight minute walk from the centre of Buxton. Cannot speak highly enough of the staff some of whom have been there for a number of years. Breakfasts excellent, piping hot and the chef really knows hoe to poach eggs.A very pleasant stay.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! We hope to welcome you back again very soon. Many Thanks Rebecca Rose Operations Manager

"Birthday treat!"

5
10/04/2016

I used to stay at the Lee Wood many moons ago with my parents who loved it - as do I: it has retained its charm and quality; the staff team are friendly and professional; the food is exquisite; and the rooms are warm, clean and comfortable. I went for dinner and an overnight stay last Wednesday - meeting three friends from Manchester one of whom was celebrating her birthday. An overnight stay was her surprise and she was delighted! We had a fabulous meal and too many after-dinner drinks. Breakfast was scrumptious and all-in-all our 15 hour stay was worth every penny.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and we hope to welcome you back again very soon. Many Thanks Rebecca Rose Operations Manager

"Best hotel in Buxton"

5
09/04/2016

I stay regularly at this hotel and it's now home from home. Every room is of a good quality, some better than others. The suites and executive rooms are particularly nice. Although quite often quiet, the food in the restaurant is fabulous. The wine is quite pricey though. All the staff are very friendly and helpful. Decor is traditional but of a high standard. A nice touch is the shortbread biscuits and Buxton water.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and I will pass your comments onto the entire team as they always love to hear back from happy guests! We hope to welcome you back again very soon. Many Thanks Rebecca Rose Operations Manager

"Friendly Staff, Good Location"

4
09/04/2016

I booked the Lee Wood because it was a short walk from the station, although the walk seemed shorter on the way back as the hotel is at the top of a steep hill. The staff are friendly and the rooms clean and well appointed if a little gloomy. The hotel restaurant has a wonderful view over the valley but was suspiciously quiet when I was there. The food tastes great but is a triumph of style over quantity. I think when you pay eight quid for a starter you expect a little more that one pigeon breast, four matchsticks of apple and four sugar cube sized pieces of beetroot. My main course of sea bass followed the same format and I would have loved more than three sprigs of samphire. Breakfast was also a little disappointing at £13.50 as my tiny spoonful of scrambled eggs was served on a plate that was so hot that it was still cooking. The Lee Wood is a nice place to stay but I would recommend eating in one of the restaurants in Buxton where you can stuff yourself to your hearts content and then walk it off by climbing the hill back to the hotel.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and we hope to welcome you back again very soon. Many Thanks Rebecca Rose Operations Manager

"food wonderful, staff attentive, decor and cold let it down"

3
08/04/2016

The food was really good. The evening meal albeit a little pricey was very nice and well presented. The breakfast was plentiful and there was a great choice. Sadly the evening meal was spoilt by how cold the room was. Not over warm in the morning for breakfast The bedroom has large cobwebs and we never found the spider. The trick to keep warm is to fold the long floor length curtains onto the window sills. They hang in front of the radiator, The windows are the old sash type. And needed adjustment to fit so the draft was not felt in the room Limited car parking we were lucky and able to find a spot Staff were very nice. The lady in the restaurant was helpful to offered fan heater to get us warm. Reception was pleasant. Sadly the overall rate reflects this. I would use this again if I was in the area. Felt it over priced for what it was

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Many Thanks for taking the time to leave your comments on Trip Advisor. We are so pleased to see that you enjoyed your stay and we hope to welcome you back again very soon. Many Thanks Rebecca Rose Operations Manager

"two night stay over Easter"

4
04/04/2016

Two night stay over the Easter weekend. Arrived on the Saturday the day after Good Friday. Checking in was a breeze. We were on the top floor of this smallish hotel around 40 rooms [I think] Decided to walk up the broad stairway instead of using the lift. The hall and the sairway is carpeted and on each floor stand Grandfather clocks. Shame non of them are working they are just there for decorations purposes. Got to our room 300 and something can't remember now. It was bright and airy and spotlessly clean. King size bed flat screen tv, the usual tea and coffee facilities. Bathroom had vanity unit. One problem here was the plug would not lift up when puched down I had to get my hand behind the unit to bush the rod back up with my hand. A shower over the bath and it was quite a decent size bath. At breakfast we were greeted and shown to our table very efficiently asked if we wanted tea or coffee and told where the cerial, orange juice etc was and informed a member of staff will come to our table and take our order for the main Breakfast. Full English or other options which I did not take much notice of as I always like a full English but I seem to remember there was salmon and some other hot breakfast. The food was served promptly after our cerial juice etc. The hotel has a small gym so decided to have a workout it was fine as me and my other half plus a friend were the only ones in. One treadmill. a rower an abb machine some exercise bikes. free weights medicine bals and aweights machine. All the equipment looked relatively new. The gym was also clean and well maintained. Forgot to add our room had a safe free of charge a alarm clock and the bed was very comfortable. It's the first time I have stayed at a best Western hotel and if they are all this clean with very polite staff I would stay at another B.W. I can highly recommend this hotel. PS free wi fi.

"Great location for Derbyshire Dales"

5
02/04/2016

Three nights stay over Easter weekend. Comfortable rooms. Friendly and efficient staff. Good quality breakfasts. One enjoyable evening meal. Great location for exploring the Derbyshire Dales. We would return and can recommend strongly.

"old morgan driver"

4
31/03/2016

Clean and comfortable hotel on the outskirts of town. Friendly and helpful staff made for a really pleasant stay. Would stay again if in the area. Wall sound proofing could be better, but did not really affect our stay.

"BW Buxton"

5
30/03/2016

This is our second stay in the Lee Wood Hotel and if we are in this area again we will definitely return. The hotel is in an excellent location. Rooms are very clean and tidy with a lovely comfortable bed. All of the staff are extremely helpful and friendly and do everything to ensure you have a pleasant stay. The breakfast is the best I have had and is lovely sitting in the conservatory. Look forward to visiting again in the near future

"Great stay!"

4
23/03/2016

Stayed here for a few days after our wedding for some rest and relaxation. Room was clean and a good size. Fantastic bath to stretch out in. Staff were brilliant! Really friendly and helpful. Bar offers a great selection of drinks and the food in the restaurant is great. Only issue was getting up in time for breakfast! Overall a lovely, relaxing stay.

"Very pleasant stay"

5
15/03/2016

Had a very pleasant stay,very nice views from front of hotel,only 5 minutes walk to theatre and pavillion gardens.staff very pleasant and helpful,modern rooms clean and tidy, excellent breakfast which was served on hot plates. Will definitely stay at this hotel again,.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you enjoyed your stay and we hope to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Nice hotel in a Nice Place"

5
09/03/2016

Enjoyed being at this hotel. Tremendous rooms - out of the ordinary at a reasonable price - we were upgraded to a suite! Friendly staff. Buxton is anice tow with a certain olde world charm, although some key sites were being restored when we were there.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you enjoyed your stay and we hope to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Traditional Buxton looking hotel with great food."

4
08/03/2016

Went with a large group of people. The rooms were comfortable with Stag Minstrel furniture and refurbished en-suite with bath. Staff were very obliging, especially in the restaurant as nothing was too much trouble. The hotel is only 8 minutes walk to the Opera House Theatre, which is worth a visit as it must be one of the oldest and is beautiful inside. Was impressed with the quality and quantity of the food being served and the staff dealt with a large group really well. Would go back to this family owned hotel, marketed by Best Western again. Is only 10 minutes walk from the town centre and there is plenty of free car parking at the hotel and in the roads next to the hotel.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you and your group enjoyed your stay and we hope to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"attentive staff in restaurant"

4
07/03/2016

Mother's day lunch with several diners having multiple food sensitivities. The staff were attentive to our needs and able to check all the required possible allergens and advise accordingly. The chef even managed to run up a"bread and butter pudding" which was remarkable considering the dairy,egg and other allergies and another diner on another table was gluten intolerant got the same pud. food good and made a good occasion by the attentiveness of the staff. They also had a small treasure hunt for the young children and a "craft table" so 2yr old and 9 yr old and parents/grandparents were entertained

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are glad you enjoyed your mothers day lunch with us! We are doing the same again for Easter if you are in the area again and we will be doing the same with the craft table and a Easter egg hunt! Kindest Regards Rebecca Rose Operations Manager

"I like this hotel a lot."

5
05/03/2016

I have stayed here on business 4 times. It has never disappointed. Good service, good food, comfortable bedrooms and a gym. The gym is okay but could do with a bit more kit to make it better but it is okay for hotel use. The staff are very good and helpful. They always give me an upgrade if available. The other thing I like is they serve your breakfast. You can have as much as you want and it's always cooked fresh.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you enjoyed your stay and we hope to welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Nice hotel, disappointing room but we're going back so we'll see!!"

3
25/02/2016

Lovely looking hotel with very friendly & accommodating staff so we expected a nice overnight break. Room wasn't ready but the complimentary coffee while waiting was nice. Booked an executive view room and was given room 29. Fair to say there is a pleasant view but the windows on the 2nd floor are small so give up any idea of sitting in the armchair & enjoying the view with a drink. We had to keep the curtains closed for the duration because the window, despite being a modern one, didn't close properly and it was blowing a gale outside. There were a couple of other niggles like the telly not being the spec for the room we had paid for & the bathroom a bit cobwebby in places but it was pleasant & cozy. However I had a rotten nights sleep, the bed seemed to slope & in the morning my back was killing me as I found out why. There was a castor missing from one corner. Now stuff happens, but as I put all these bits together I did start to feel the room was a bit shoddy and, despite the lovely breakfast, the experience left a bit of a sour taste. However they responded to my complaint with the offer of a free night (after I suggested it!!) and the promise of an upgrade from the standard room if they have availability. So we'll see if our experience can finally match up to the excellent reviews of others. Hope so because its just the right distance for a night away & I had hoped we'd found a gem!!

"Beautiful Setting"

5
24/02/2016

We stayed here for two nights with our two teenage children. The rooms were spotlessly clean and warm - with the most comfortable beds ever. Breakfast was plentiful and the staff were attentive and friendly.

"Made to feel special"

5
22/02/2016

All the staff were courteous, friendly and helpful, this started with our first step inside the hotel until the moment wee left. Nothing was too much trouble for anyone. Breakfast amazing value. Pleased that internet was free

"Excellent!!"

5
22/02/2016

Just returned from a one night stay, after reading the reviews I was excited to stay in such a lovely sounding hotel.. surely it must be to good to be true.. except it wasn't, it was Excellent very friendly helpful staff. We stayed in room 6 a suite it was immaculate! I haven't got anything but praise for this hotel! Thank you for having us, we look forward to staying with you again.

"A pleasant two days"

4
22/02/2016

My wife and I stayed here for two nights as a base for some Peak District walking. I frequently stay at BW hotels and one of the things I like is the way many of the hotels are located in old or historical buildings. This makes the stay more interesting in that the hotel is usually more visually appealing as well as having an historical interest. The downside is that sometimes the original rooms don't lend themselves to being converted to hotel rooms. Room 14 (where we stayed) was a case in point. BW tried to market it as an upgraded room but the room wasn't really big enough for the additional chairs and table that were shoe horned in. The net result was that the room felt somewhat cramped. Don't get me wrong - the room was great but it could have done with losing some furniture. The customer service was great. My wife feels the cold so we asked for the room to be made warm before we arrived - and warm it was - good job whoever put the fan heater on! Breakfast was great as well. Coffee appeared as if by magic. Location is good - only 5 minutes pleasant walking to the Opera House and the Pavilion Gardens. One negative, and it is a personal thing, is that I found the bed too hard. But I will be back but may ask for a room with softer bed.

"Amazing staff and great hotel"

5
19/02/2016

The hotel itself, the food and the staff were all brilliant. Although we booked separately there ended up being a group of us. The restaurant and reception staff were so accommodating, nothing was too much trouble. The location is perfect, its a 10 minute walk to the train station and not much further in to the town.

"For one night only"

3
18/02/2016

Stayed here for one night , doubt if we will stay again , we have stayed here before but this time did not live up to the last time ! Rooms suited the age of the hotel . Sad to say the staff not over helpful .

"Good choice"

3
17/02/2016

All in all a good hotel. Stayed for work. The decor is not really to my taste, very old fashioned but that doesn't mean it's wrong. It's just not for me. I had room 5 which was big, clean and had everything you'd want. Hairdryer, iron etc. The only thing I didn't like about the room was the huge clear window in the bathroom which isn't frosted and overlooks an old peoples home. There is a blind which you have to keep shut the whole time in there....maybe you could frost the lower half?!? At least then people couldn't see you on the toilet. Food was good. A little slow but worth the wait. Conservatory area for dinner was a tad cold and the food a bit on the expensive side. Bar grub was cheaper and very tasty. Staff were excellent! Very friendly and helpful. All in all a good stay. Although not the most exciting hotel I've stayed in I would use it again if in the area.

"Valentine's meal 2016"

5
14/02/2016

We visited the Leewood Hotel last Valentine's Day for a meal. That was fantastic. This year we thought that we would visit the hotel again. They didn't fail with excellent waiter service and the food was as expected, awesome. They served up to us a 6 course meal starting with goats cheese, then salmon, pink grapefruit sorbet then melt in your mouth steak. Desert came as a fondue to share. Fudge, strawberries, marshmallows, Turkish delight, meringues and shortbread. Tea or coffee with chocolates. Just simply couldn't have eaten anything else. The hotel then had a film to end the night. Just simply fantastic. A real worthwhile 30minute trip. I give 5 stars for all of the staff and the food.

"Feb 2016"

5
14/02/2016

Stayed for 1 night for the wife's birthday and Valentines check in was fast room was very good and cleaned to a very high standard had a very good nights sleep we opted for the Valentines meal the 6 courses were excellent credit to the chefs the beef was absolutely gorgeous and the wife had sea bass she said it was the best she has had the staff were absoluty amazing the breakfast was very good good selection to have full English was very good would we come again absoluty thanks to a lovely stay

"Service above and beyond. Felt so looked after."

5
13/02/2016

From start to finish and without exception, the staff at this lovely hotel went out of their way to make our two night stay as comfortable as possible and nothing was too much for them. We were given a lovely room (great power showers btw!!) and the breakfast conservatory room was a lovely place to linger over a relaxing breakfast even in the pouring rain. It was so calm and relaxing and THANK YOU for not succumbing to this seeming need to have annoying music playing at breakfast - long may that continue. But what set this hotel apart was their attitude to customer service and the customer experience. Unfortunately I was not feeling great during my short stay due to pregnancy-related sickness. I had both male and female staff variously offer to go out and get me gaviscon (this was quite late one evening), bringing me glasses of cold milk, tomato juice (whatever the current 'need' was) and as they had run out of fresh oranges by the late time we got down to breakfast the first morning, the manager that day, Rebecca, without being asked, made a personal detour to the local Sainsburys before her 7am shift began to pick up some fresh oranges to ensure they had some for my second breakfast. Touches like that (admittedly, make me sound worse than J-Lo for diva-needs, it was a particularly bad weekend for sickness!) made this place exceptional. Truly one of the nicest hotel experiences in this country for a while. Location for walking into Buxton was super. A short walk to some lovely tea rooms, cafes, pubs and restaurants and short drive away from lovely Bakewell. Free wi-fi. Highly recommended.

"Old fashioned hotel - very pleasant"

4
10/02/2016

Was a little anxious when booking this as have had some bad experiences in the past with Best Western hotels, however was pleasantly surprised with the Lee Wood. An older building reasonably well maintained from the exterior. Comfortable and warm interior and generous rooms, some with stunning views of Buxton and its impressive 'Dome'. As to be expected from older hotels there are all the usual signs of age, and the changing vagiaries of hotel health and safety regs (fire doors etc. where they would not have been originally when the place was built). One or two quirks like ultra modern light fittings totally unsuited to the property. Just a couple of minor things that cause a less than perfect score. I had booked two luxury rooms, but one room was significantly less 'luxury' than the other - just as well we were travelling with friends other wise there could have been an upset! Secondly the floor in our particular bathroom sloped quite steeply and was quite polished which could be disconcerting to someone not too steady on their feet. Oh and one of our party was a smoker and reported that there was no smoking shelter with staff insisting that smokers moved well away from the front porch even though it was poring with rain.

"Early Feb 2016"

5
10/02/2016

I've stayed in hotels up and down the country over the years in connection with business. Many of them were actually quite mediocre. I was impressed with Lee Wood and hope to stay there again soon. Within walking distance of the Opera House it was ideally situated and I have no problem commending all the staff. Had a really excellent fillet steak on Monday evening in the restaurant. The best I have had for years. Buxton is for hardy types - I don't think I have ever been there when it has been warm!

"Elegant and unpretentious"

5
07/02/2016

The Lee Wood has been a familiar part of the Buxton scene for years, and a bit like an old familiar friend it's food credentials are taken for granted and not extolled as widely as some newcomer on the block. On a cold Wednesday night and close to last order time our small party if 3 sat to dine in the impressive expanse of the glass conservatory All of us opted for the scallops and black pudding, and they were cooked to perfection, and this unusual combination really worked I had chosen the chicken, which sat on a bed of shaped potato and was succulent and tasty, no dry overlooked bird here Another colleague chose the classic Fillet steak cooked medium rare, and it was juicy and perfectly cooked...I know I could not resist tasting a piece My other colleague chose rack of lamb, cooked pink, and leaving nothing to chance ate it all telling us it was delicious We enjoyed it with a fairly priced Rioja Crianza a fine example of these smoother softer Spanish reds None of us were able to manage a dessert, although one of our party told us of a chocolate dessert on the menu that they had previously tried a chocolate pudding with a melting centre. Something for another day then The service was attentive, and unpretentious, the food lay on the plate with the art of the chef clearly demonstrated and it was superb So maybe this familiar venue needs its regulars to remember it, and for those not familiar it's a worthy night out for good food

"Nice hotel"

4
07/02/2016

When we arrived we had a very friendly warm welcome from Suzy on reception. Our room was in the annex and was lovely. It was very spacious, with a big bed and excellent size bathroom. I would recommend this hotel and if visiting Buxton again would most certainly return to the Lee Wood.

"paula"

5
30/01/2016

we where looking for a night out and we found this place Lovely room which was really nice could not believe how lovely it was should of got there earlier to enjoy it more lovely dinner for two excellent staff and breakfast was brilliant we spend to much on a night out but O well

"Comfort and class in buxton"

4
30/01/2016

Back to Buxton and a return to the Best Western. It is like returning home to a nice pair of comfy worn slippers. Classical architecture, good sized rooms and comfy bed in a room that is actually well lit. What could be better than the cooked to order breakfast - and I got my earl grey tea with one bag at the first request.

"nice hotel"

4
30/01/2016

first of all warm welcome on arrival big room shower and a bath decorated nice clean comfortable bed good position 5 mins walk into buxton a bit longer coming back as it`s all uphill frindly staff will use again

"A fabulous rural hotel with outstanding staff and service"

5
25/01/2016

We booked this hotel for a work event - a 2 day conference really with 14 people. The delegate rate was very good and everything worked so well. Everyone was happy with their rooms, the staff were so lovely, genuinely lovely and gave us great service. The quality of the food was excellent, really excellent. We booked private dining in the evening and it was in a very homely private room, very nice indeed. All conference members really enjoyed the Lee Wood and I hope they all review it positively, the hotel and the staff deserve it. Would definitely like to return.

"We would definitely return"

4
25/01/2016

Went to celebrate our wedding anniversary. We arrived late on the Friday night (11pm). Check in was easy and very friendly. We dumped our bags and headed to the bar. Friday nights are not busy at this hotel, and so we were served by the night duty manager. Minor issue here with bar prices. £4.90 for a 125ml glass of wine is very steep - 125ml is also a ridiculously small glass. Most establishments offer a choice of 175 or 250ml. Went to bed and found the bathroom fan ran for a very long time after the light was turned off and the bearings were worn out so it was ultra noisy. Eventually had to call the duty manager, who tried to fix things and then moved us to an adjacent room. This could have happened to anyone at any time, and although it was inconvenient it was dealt with professionally and quickly. We stayed for 2 nights, and the hotel was much busier on the Saturday. What struck us was the friendliness and helpfulness of the staff. This is hard to get right - I dislike with passion the 'have a nice day' type of mindless remark made in many fast-food outlets. The staff here were genuinely being friendly but were certainly not overbearing. We had cooked breakfast on both mornings, and it is not to be missed. Very good service with smiles, and very good food - bacon was excellent and the local sausage superb. The rooms were clean and well equipped. The hotel is quite old, so expect a few squeeky floor boards and sloping floors, but it has nice character. Very well positioned for walking into Buxton (three minutes), as we did to eat on Saturday night. Hotel parking is free but not plentiful. Street parking is easily come by on the roads at the front and rear.

"BIrthday treat and Visit to Buxton Opera House"

5
23/01/2016

Our stay at the hotel was excellent from the moment we arrived until we left. The staff were very welcoming and the Double room was spacious, clean and well appointed. There were 2 lovely arm chairs and a very comfortable settee as well as a King size bed.After a good nights sleep we had a lovely breakfast . The choice of food and beverages was excellent ., and the staff were very friendly and efficient. We have visited a lot of hotels all over the world and The Lee Wood is amongst the top of the list and we will definitely be looking to stay again in the future.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you enjoyed your stay with us. I will pass your comments onto the entire team as they always love to hear back from guests. We look forward to welcoming you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"A delightful surprise"

4
21/01/2016

I usually try to avoid booking in big name chain hotels as they tend to be quite bland and often over priced. So I was delightfully surprised to find the "Best Western" Lee Wood hotel to be neither of those. My room was cosy, the bathroom facilities modern and well thought out, all the staff were tremendously helpful, and the restaurant service well above the norm.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you enjoyed your stay with us. As a BEST WESTERN Hotel we are owned and managed privately and have been in the same family now for almost 60 years! We like to think this adds to our personal and friendly touch! We look forward to welcoming you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Could do better "

3
20/01/2016

The good thing about this hotel is the building. The grandeur of the stair case the grandfather clocks. The windows. The staff were helpful and polite. My room was tired the curtains had come away from the rails so sagged in the middle. The bed sagged at one side - the mattress needed replacing. However the room was spotless. I stayed in room 23 - which is above the hotel plant. If you leave the window open be prepared for a hum of machinery all night. I was there in January and the hotel was lacking atmosphere- but in fairness that was more to do with a lack of guests rather than anything else. The roast beef was nice and the wine acceptable. A tad expensive for what it was but not shockingly so! Of course the surrounding area is stunning.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. I am sorry you were disappointed with aspects of your stay, I am not sure if you spoke to any of our team regarding your feedback during your time with us as they will always do their best right any problems immediately. We look forward to welcoming you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Concert visit"

5
17/01/2016

Made a reservation at Lee Wood as we were attending a concert at Buxton Opera House. The hotel is within 5 minutes walk of the opera house. It is an old, well-established hotel and provides everything required for a comfortable stop-over. Rooms were clean and tidy and very well maintained. The breakfast provided in the restaurant was plentiful and well-cooked. We would happily stay there again and can recommend it should you find yourself visiting Buxton. The concert was good too!

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are so pleased to see you enjoyed your stay with us. I will pass your comments onto the entire team as they always love to hear back from guests. We look forward to welcoming you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Pretty good hotel and convenient stay"

4
12/01/2016

I struggled to find a suitable hotel from TripAdvisor for a one night stay in December. There were plenty of expensive guest houses or lodges but for just a few hours I didn't really need facilities. This seemed like a good value choice and overall it delivered. The back of the hotel faces the road so it's not quite as welcoming as the pictures suggest but the outlook from the 'front' is really beautiful. It seems we got upgraded because we had an enormous room with sitting area, on the corner. If we'd stayed 2 or 3 days we'd have been able to take advantage of this and enjoyed this room. Facilities in the room itself were very good. Huge comfortable bed, Nespresso machine, Great sitting area as I said. The bathroom however wasn't great. It was a bath over shower, which isn't unusual for an old hotel but the floor was linoleum and was super slippy, as well as a sloping floor. I ended up using the rubber bath mat on the floor!!This is probably only an issue in this room. Breakfast was pretty good, through we only had continental. I was asked what hot food I required....six times! Not sure I can cite this as a negative :-) I might use this again if it offered similar value.

"New Year's Eve event"

5
07/01/2016

The New Year's Eve event at Lee Wood was an excellent experience. The hotel was as good as any in which I've stayed, the Gala Dinner and celebrations were very good. The food was excellent as was the service and when one of our party found her chosen meal not at all to her liking an alternative was offered and provided with absolutely no hesitation or delay. Particular praise shouldgo to Rebecca, the event organiser, who went manyy extra miles to ensuer that it was an enjoyable experience for everyone. This was our second New Year's Eve at the Lee Wood, we enjoyed the 2014 one enough to return and this one was even better.

"Roberta Bentley"

5
04/01/2016

We found this hotel amazing ! great service , rooms spotless , menu fantastic and breakfast outstanding , nothing was too much for the staff , would come back again and highly recommend , cant fault it . Perfect to walk to the town centre a good location with lovely views

"Classical English Interior"

5
31/12/2015

interesting building and interior design, nothing new and trendy but very classical and historical. Friendly and helpful staff, stayed for one night but will return for more days and outdoor activities in Buxton area.

"Nice Hotel"

4
30/12/2015

A hotel will an immense amount of character, located a short walking distance from the centre of Buxton. We received a warm welcome from the staff upon arrival and check in was a breeze. We had a good size room on the top floor with views over the Dales, supplied with tea, coffee, biscuits and usual showering accoutrements. Very comfortable bed. Free wi-fi was a bonus. The floorboards were a bit creaky but that would be expected in such a grand old building. Wonderful furniture in the common areas. Buxton is a fantastic place to stay for a few nights, with good bars, restaurants and historical sights, as well as the stunning Dales. We would look to use the Lee Wood Hotel again if in the area and would recommend to our friends.

"Great service"

4
29/12/2015

We have just returned from a two night stay here. The hotel is very well located for walking round Buxton and was an ideal base for our trip to visit family staying close by. All the staff were very helpful and obliging and our room was large and comfortable and clean. There was a problem getting the room safe to work but we were offered the option of using the hotel safe, which we didn't feel we needed. The style of furnishings is "traditional" rather than contemporary but seemed well maintained. We only used the conservatory/dining room for breakfast and the only slight criticism is that it was on the cool side. I would definitely stay here again if I was in the area. (The tea and coffee making facilities in the room were very good)

"Very comfortable stay"

4
18/12/2015

Lovely room and quite reasonable in price, hotel is set in nice grounds. Staff were very friendly too. Not far from town centre, 5 mins walk, slightly up hill on return. Rooms were very warm, but could control bedroom radiator. Will def stay here again.

"Good hotel a few minutes from the town centre"

4
18/12/2015

Stayed here mid-December for 2 nights and was not disappointed. We had an excellent small suite (room 6) and it was very well appointed and comfortable. The staff were all extremely good and we had no problems at all. All the food was good and well served. Our thanks to the hotel and we would return to the same hotel if we were to stay in Buxton again.

"Old fashioned values makes this a great little hotel."

4
12/12/2015

Just back from 2 nights bed and breakfast at the Lee Wood. Very friendly and helpful staff. Large room with a very large bed, 3 piece suite and a good size TV. Our room was clean and warm on arrival and kept clean and well supplied during our stay. The steps are a little daunting to get in the hotel, but a ramp is available to a door next to the bar, but not made obvious from the car park. There is a lift once inside. Enjoyed a good freshly cooked breakfast served on a hot plate, although the restaurant did have a morning chill about the room.

"Customer care at it's best "

4
08/12/2015

It's hard to find this sort of standard these days and it was a pleasure for all of my team, and my boss, to enjoy a superb dinner in lovely surroundings with attentive staff, followed by a good night's sleep in spotless, well equipped and comfortable rooms. A great choice breakfast fayre topped off the visit. We are all happy and chilled out customers! A couple of niggles were swiftly and efficiently dealt with, but account for the loss of 1 star as they could have been avoided, for example having to wait 20 minutes for bar service because 'the computer had gone down'.......!! We all adored new receptionist John, particularly his phone calls to every room enquiring as to whether everything was ok. But he needs to know that Room 40 is definitely not on the second floor, one of our party was sent upstairs twice before he found it in the Annexe! Thoroughly recommend this venue for business or pleasure.

"Lovely friendly hotel "

4
06/12/2015

Just spent a night with 6 friends for a 50th birthday and I just want to say what a lovely friendly hotel. On arrival we was met by lovely reception staff that let us access a friends room before they arrived to put up birthday banners and balloons . The bar staff where all friendly even in the evening when the bar was very busy due to a Xmas party they always had a smile for you. Cleaning staff again very polite and friendly too in fact every member of staff would say hello every time you passed by . The rooms where very clean . Breakfast was lovely and plenty of it . Overall this hotel is a lovely traditional friendly hotel and I will defiantly stay there again

"BW - Buxton"

5
03/12/2015

Excellent hotel for both business and leisure stays. Charming character, very warm welcome, superb rooms and delicious food at a reasonable price - what more can you ask for!! I will definitely be back!!

"Excellent Hotel"

5
01/12/2015

Recently returned from our sixth visit to this excellent hotel. We always look forward to time spent here, and once again were not disappointed. Guests are sure of a warm welcome and spacious and warm accommodation. The staff are all very friendly and instantly make you feel at home. As always the choice and standard of the food at breakfast, lunch and dinner was first class. We are already looking forward to our next visit at the end of the year.

"Big Surprise"

4
30/11/2015

I have been in a Best Western hotel before and expected the Lee Wood to be forgettable too. Not so, the room was spacious, quiet, clean, well stocked, well equipped with technical essentials. There was a long tub with shower which provided plenty of hot water. The property is located in a well-to-do residential area and only a 10-minute walk from the center of town, train station and buses. The breakfast was the best I had in England. Fruits, cereals, juices, croissants, fresh breads, sausages, bacon, eggs, yoghurt, etcetera. There was an additional menu from which you could order Eggs Benedict, kippers, lightly smoked cod poached in milk among other delights. Fabulous! For dinner, there is a chef to prepare Rare Duck Breast with Buttered Sampfire. I liked the Lee Wood well enough to ask if I could stay longer. No surprise when I found the hotel was booked up.

"Refurb room in the annexe"

3
22/11/2015

Hotel was easy to find, a nice old building slightly uphill out of town - just far enough away to be a little secluded. The car park was full but we were able to park on Park Road which was quiet and unrestricted on a Saturday evening. Check in was swift, and we were shown to our room in the annexe where we discovered that there were parking spaces immediately outside. I had read that the main building can be a little noisy when there is a function taking place so was pleased to be in this self contained unit. The room was spacious and clean, with a large bed and a sofa facing the TV, and pristine bathroom (albeit with a very squeaky floor!). A nice view from the window over the restaurant and gardens. It's about a ten minute pleasant stroll down into town via Park Road but of course, a ten minute walk uphill on the way back that requires a little more exertion! A quiet nice ensued, away from any road noise and only marred by a slight chill in the room as there is no user controlled heating. I mentioned this on check out, and was advised that the heating system was still set up for summer and in transitional times it can be a little nippy. In fairness, it was a clear night and the hotel guide did advise that portable heaters were available from reception but we decided to forego this option due to the late hour of our return. All in all, a pleasant stay and would return.

"Pleasant Hotel"

4
21/11/2015

This is a nice hotel to stay at. The Staff are pleasant and helpful and the check in and out process is relatively quick. I stayed in the Hotel annex building and the room was of good size, clean and comfortable. Plenty of sockets and good free WIFI. Bathroom was of a good size, only let down by a shower curtain over the bath rather than a shower screen. Breakfast was good with plenty of choice. The restaurant food was nice, but a little pricey. Although I think there is a cheaper bar food menu on offer. The car park is a bit small for the size of hotel, but saying that I did find space over the three nights I stayed It is defiantly the best HoteI have stayed in in the area, it does seem to be fully booked quite a bit, so I guess a few people agree with this. I will stay there again if I can get in.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are all so pleased to see that you enjoyed your stay with us and we hope that you choose to stay with us again very soon. Kindest Regards Rebecca Rose Operations Manager

"A good choice "

4
18/11/2015

Just one night on business. Reception cheery, room large, clean and comfortable. Had a good, quiet night. Chose to eat at the bar, as the restaurant menu ask looked a bit fussy. It could have been excellent, but thought it was possible they had a chef who was trying slightly too hard! So fish and chips at the bar, which was pretty good. It's a ten minute walk uphill from the station, but that was fine. Overall a good experience. I will definitely choose this hotel when staying again.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are all so pleased to see that you enjoyed your stay with us and we hope that you choose to stay with us again very soon. Kindest Regards Rebecca Rose Operations Manager

"A little dated but very nice"

4
17/11/2015

Going in to this hotel was a little like stepping back in time. Having said that, it was full of character and original features which were actually nice to see. We stayed in a suite which was tastefully decorated and clean. The bed was enormous and really comfortable, we both had a really good night's sleep! The bathroom was functional and toiletries were provided. We had a Nespresso machine in our room along with the usual tea and coffee making facilities which was a really nice touch. Our evening meal was delicious, worth a visit for the food alone! All the staff were really nice and seemed to want to do anything to make your stay enjoyable. The hotel is about a 5 minute walk from the Opera House, which was the purpose of our visit. There are hotels closer and this was actually our second choice. Having said that, I'm really pleased we chose to stay here!

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. I am pleased to see that you enjoyed your stay with us in Buxton. I hope if you are ever in the area again you choose to come and visit us again. Kindest Regards Rebecca Rose Operations Manager

"Lee Wood Hotel, Buxton, Derbyshire"

5
10/11/2015

This was the second time that we have stayed at this hotel in 2015. It is a very well-kept hotel with helpful and friendly staff. The rooms are excellent, comfortable and warm. Food is excellent - both breakfast and dinner, with a good menu and great selection of wines. We would certainly recommend it and plan to stay there again on further trips to Derbyshire or to the Manchester area.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are all so pleased to see that you enjoyed your stay with us and we hope that you choose to stay with us again very soon. Kindest Regards Rebecca Rose Operations Manager

"Pretty setting, lovely building, but a hike from station"

4
07/11/2015

This is a beautiful old building with lovely grounds, understandably a favorite wedding location. Traveling by train we found it a hike from the station although doable if you have only light, rolling luggage, The staff is very helpful and arranged a reliable taxi service to a remote village that we wanted to see but that was not accessible by local public transportation.

"Nice hotel in a good location"

4
01/11/2015

I spent one night here with my husband. Our room was clean and comfortable and had everything we needed. The staff were all friendly and welcoming. We had a bar meal which was very nice and the service was good. The only down side to our stay was the fact that our room overlooked central heating/air-conditioning units. We would definitely stay here again but would ask for a room with a view!

"Lovely hotel in a great location"

4
31/10/2015

We stayed at Lee Wood for 3 nights. The reception staff were friendly and welcoming and check-in was quick and efficient. Our room was comfortable and clean. We loved the bathroom which had an odd long and narrow lay-out. The bed was comfortable and the room (in fact the whole hotel) was very warm and inviting. There are tea and coffee making facilities in the room with some delicious shortbread biscuits! Car parking seemed adequate; we never struggled to park. We didn't eat in the restaurant but it looked very pleasant, just a touch on the expensive side for people like us who are not really foodies! The hotel is situated in a great location for walking into Buxton and for driving to lots of sights near Buxton. We would definitely stay here again. The only negatives were that wiFi was slow in the room and the TV was at an odd angle for watching in bed. I know you don't go on holiday to watch TV but if there is one in the room, it needs to be comfortable to view!

"Like being at home but with all the chores!"

5
30/10/2015

I recently spent two nights in this hotel and was struck by the friendly nature of the staff and the warm welcome the place exudes. Quite a tall order on a wet and cold day! The staff were friendly and polite and the service was excellent,. The room beautifully prepared, clean and well equipped and the bed offering a warm comfortable night's sleep. Have special dietary requirements the staff could not do enough to help and ensure my stay was the best and most comfortable and had a supply of gluten free items for each meal. There was always lashings of hot water and a comfy bath to relax in too. I will definitely return and look forward to it very much.

"Attended a wedding"

5
28/10/2015

I didn't stay overnight as it was all booked, so can't comment on this. But I was really touched by the friendliness and efficiency of the staff throughout the day. Nothing seemed to be too much, the service was excellent and the food delicious. The conservatory (wedding venue) looked beautiful. Thank you for making my friends wedding so very special.

"Comfortable night"

4
27/10/2015

A change from the Palace, where we usually stay in Buxton. About a third of a mile out of the centre and up hill walk back. Good room, although bed a little hard. Breakfast was good, and served by friendly staff, as were those on reception. Nice overnight stay.

"Great place to stay"

5
27/10/2015

We were given a free upgrade upon arrival and the room we were given was excellent. The main was large, clean and well equipped. The bed was very comfortable, the bathroom was spotless and there was plenty of tea and a coffee machine with well stocked supplies. It is about a 5 min walk into the centre of Buxton with all the usual amenities you would expect in a town. There was plenty of choice at breakfast and the full English was good. We would recommend staying here and would do so again the next time we stay in Buxton.

"Don't stay in the annex"

3
26/10/2015

I booked this hotel on the basis of TA reviews and was seriously disappointed. We stayed in the annex. The room wasn't cheap but it certainly did not impress - our entrance was around the back and very unwelcoming. Room was very dated and had no charm. The bed was uncomfortable and the loo barely flushed. Of greatest concern was that the walls were so thin that I could hear every word of conversation in the next room - was kept awake by the occupant who snored loudly among other annoying habits. If this is the best Buxton has to offer then I won't be coming back here or anywhere else!

"Hotel in he middle of nowhere (it wasn't)"

5
24/10/2015

This hotel is a lovely classic hotel on the internet map showed it miles from the town of Buxton. It could have been; the view to the south was open country for miles. We walked to the town centre in about 10 minutes, Buxton has so much character & is very near o the peak district national park, We will be back.

"Good hotel"

4
23/10/2015

I spent one night at the Lee Wood. The hotel's public rooms were comfortable and spacious. My bedroom was not large but it was clean and had a good bed and a decent bathroom. Breakfast was also fine but the dinner was not as good with the rib eye steak not really being worth the money. So overall a very good place for B and B but not sure I'd stay for dinner again.

"First Class Hotel"

5
21/10/2015

My husband and I stayed at this hotel last Saturday 17th October. The occasion was the wedding of my daughter. The hotel itself was like stepping back in time. It is furnished in a cosy way that gives it a warm and welcoming feel. The reception staff were very friendly, professional and nothing was too much trouble. In fact all the staff were really lovely and friendly, a special mention to Rebecca who ensured everything ran smoothly. The Bridal suite comprised of a large bedroom with a double bed etc. There was a separate living area with large t.v. and tea/coffee making facilities including a Nespresso machine ( but no George Clooney). The bathroom was modern with bath/shower, there was no window but the lighting was excellent ( some bathrooms can be gloomy). My daughter and her husband were thrilled with it all. The room I stayed in was equally as nice, with similar furnishings but smaller. Because it was a wedding, most of the downstairs area was for the use of the wedding party. This included a small sitting area, a larger area with a t.v. which led onto a well-stocked bar and the large conservatory which is where the ceremony, the meal and later the dancing took place.All areas are nicely furnished and kept very clean and tidy. The food was superb - I highly recommend the Full English. Well cooked well presented, plenty of it and very tasty. There is also a fully equipped gym downstairs. We didn't use that,( although after the breakfast maybe I should have). All in all this hotel set in lovely surroundings surpassed all our expectations from start to finish. And I would recommend it to anyone who wants to get away from it all and totally relax !

"Nice Hotel With Wonderful Staff"

4
20/10/2015

A very nice hotel in an beautiful old building overlooking the park in Buxton. The views from the rooms at the front upper floor are stunning. The Executive Room we had was very good. Large comfortable bed and a large bathroom. The window was small but the view from it was worth it. The bar was good for a hotel having their own label cask bitter brewed by Wincle Brewery and a range of bottles from Thornbridge and Peak Ales. All are reasonable priced for a hotel. The wine list is limited but adequate. Breakfast in the conservatory was a joy. Lots of choice and good quality. The reason I gave 4 and not 5 stars is the dinner menu. It just doesn't have a wow factor. The quality, service and presentation were all good but the choices are standard fare. We stayed two nights but only ate in the hotel one night due to the menu. Finally, it was the staff that made the visit a joy for us. Every single person we dealt with in the visit seemed happy in their work, genuinely friendly and very effective. Well done folks and thank you!

"Reasonable stay.."

3
17/10/2015

Stayed here for one night to attend a function.Reception staff friendly and check-in prompt.Room on first floor reasonably spacious,bright & airy.Bathroom decent size-little dated with average shower but very clean and large,soft white towels.Bed comfy and room very quiet although could do with general updating.Food very good,excellent choice at breakfast.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are pleased that you enjoyed your stay and we hope you choose to stay with us again in the future. Kindest Regards Rebecca Rose Operations Manager

"Georgia"

3
16/10/2015

The staff at reception could not have been more helpful. We had a very large room with a large bathroom. Both were warm and comfortable. A huge bed which was very hard and lumpy. Parking was difficult. Not enough space. The hotel itself appears to be tired.

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are sorry to see that you found the bed to be uncomfortable, we have a selection of different styles of mattress to suit different tastes! I am not sure if you spoke to any of our team regarding this as we are always more than happy to offer alternatives if we have them available. We hope you choose to stay with us again in the future. Kindest Regards Rebecca Rose

"Walking group visit"

5
16/10/2015

Just left the Lee Wood Hotel after a 2day group (30)visit it was excellent the rooms and food were exceptional. The staff very friendly and went out of their way to help by even suggesting walks we could do on top of what was arranged. We will be sure to book another holiday in the near future

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. I am so pleased to see that you enjoyed your stay with us and I hope we can welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Reasonable hotel"

3
15/10/2015

This is a reasonable hotel for a weekend stay. The positive is its location in the centre of this lovely Spa town. There is good parking available and you get a warm welcome from the staff. The rooms are ok but are maybe starting to show their age a little. The shower was ok and the rooms are clean. The bed was ok and I got a reasonable nights sleep but the mattress could be comfier. The hotel is quiet and there is no problem with passing traffic. Breakfast was good and there was a good choice. It would be nice if there was more local ales available at the bar given the excellent brewery in the town. Maybe a 3.5 !

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. We are pleased to see that you enjoyed your stay. We have 7 local beers on sale in the bar - Winkle beer on draught and then 6 by bottle. These are all from local breweries. I am sorry if you didn't get chance to try them! We hope you choose to stay with us again should you ever be in the area. Kindest Regards Rebecca Rose Operations Manager

"Excellent Stay"

5
15/10/2015

My wife and i stayed here for 3 nights in early October 2015. I am a regular visitor to Best western Hotels though on this occasion we stayed using tesco points.The Hotel is in a lovely position overlooking the park and only a few minutes walk from the Pavilion gardens, theater and the center of town. The room was very nice albeit in an annex which is a detached house next door to the main hotel. Staff were very friendly and the breakfasts were very good too. We had one evening meal in the main restaurant which was very nice. it is worth noting that you can have the bar menu food in the main restaurant if you do not feel like the main menu. we will definitely visit again. A small point of interest the former house of Vera Brittain, author of testament of youth is only a few doors away and has a plaque outside

John M, Manager at BEST WESTERN Lee Wood Hotel, responded to this review
Thank You for taking the time to leave your comments on Trip Advisor. I am so pleased to see that you enjoyed your stay with us and I hope we can welcome you back again very soon. Kindest Regards Rebecca Rose Operations Manager

"Our wedding"

5
13/10/2015

I booked our wedding here 2 years ago for september 2015 and straight from the start Rebecca was fantastic. Nothing was too much trouble. The day went very well, everything was well organised and the whole staff were very approachable. The rooms were very clean and comfortable and the food was amazing. I would recommend this venue to anybody for a wedding or a short break.

"Good apart from Room"

4
11/10/2015

Lovely staff good food and only spoilt by small room with poor outlook on to air conditioning units.A good stay and service could not be faulted but due to bedroom being small would not return again.good area to tour from and easy to walk to town

"Peaceful setting near to the centre of Buxton"

4
05/10/2015

Charming Hotel with character, very welcoming and helpful staff. The hotel is clean and well maintained throughout. We upgraded to a spacious room overlooking the Buxton Crown Green Bowling Club. We got chatting to some members, and what a bunch of friendly people they were. (Thanks for the tips on lawn maintenance). Fantastic views, comfortable bed provides a good nights sleep. The large airy conservatory is fabulous for eating. The breakfast can't be faulted with a good selection of alternative food to the full English. We chose not to eat the evening meal although menu looked good. We were just spoilt for choice with the restaurants in Buxton. The town is a short downhill walk, a little challenging on the way back,dependant on how much advantage you take of the wide selection of real ales. Buxton is a beer drinkers paradise. Trying the Cheshire Cheese is a must, well worth the walk across town. We would definitely recommend the Lee Wood.

"Lovely Warm Welcoming Hotel"

5
03/10/2015

This hotel is very good in every respect. The breakfasts were generous and well cooked, the restaurant food was excellent (quite pricey though), the location was good and very quiet. No problem parking the car. The staff were friendly, efficient and very helpful. The room was very large, clean and well cared for. The only disappointment was that, on their website, the De Luxe Room that we booked, should have had 'soft drinks, fresh fruit and a 'gift local to the area to take home with you'. None of which we had! Overall, I would love to go back and stay again.

"Group visit September 2015"

5
27/09/2015

We have just come back from a most enjoyable stay at Lee Wood Hotel. Friendly and helpful staff, lovely rooms for all of the group (there were 29 of us) and delicious food. There was a good and interesting choice for the group at each evening meal.

"Warm welcoming Hotel"

5
23/09/2015

We didn't stay at the Hotel, but rather met some Relatives for a meal and what an evening we had. The meals and service we received was very good. Hotel was Very Clean and tidy. Parking your car can be a slight Problem, but that may only be because the Hotel is always Full, which can only be a good sign.

"Good location for walking"

4
23/09/2015

This attractive hotel is in an ideal location with nicely kept gardens away from traffic noise. As a base chosen for our walking group holiday, it proved to be a good decision. The hotel was comfortable and the staff very obliging. We found the Internet connection in the bedrooms was not great. Breakfast was enjoyable with a good choice. I would definitely use again and would recommend this hotel to my friends.