Best Western Plus Hotel Springfield Airport Inn,  Springfield

4.5/5  - basé sur 899 notations.
4445 W Chestnut Expressway, 65802-5824, Springfield, United States - Karte ansehen
+1 417 799 2200 +1 417 799 2207

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Fotogalerie :
Willkommen in unserer Stadt, der "Königin der Ozarks"! Hier erwarten Sie saubere, moderne Zimmer mit umfassender Ausstattung. Unser Hotel in Springfield bietet Zimmer mit Kabelfernsehen, Mikrowelle, Kühlschrank, Bügeleisen, Bügelbrett, Haarfön und kostenlosem Internet (drahtlos und per Kabelanschluss). Wir verwöhnen unsere Gäste außerdem mit einem 24-Stunden-Wäschereiservice und einem Business Center. Universelle Ladestation für Elektroautos, für Gäste kostenlos. Kostenloser Flughafentransfer per Taxi, rund um die Uhr verfügbar. Für Gäste, die eine Flugreise planen und ihr Fahrzeug zurücklassen möchten, bieten wir für 6,00 USD pro Tag nach der Abreise einen "Sleep&Fly"-Service an. Entspannen Sie sich mit Ihrer Familie oder allein in unserem beheizten Hallenbad. Ihr vierbeiniger Freund ist gegen einen geringen Aufpreis auch im Hotel willkommen. Beginnen Sie Ihren Morgen mit unserem kostenlosen warmen Frühstück mit Biscuits and Gravy (Biskuit-Brötchen mit Soße), Würstchen, Ei und zehn weiteren Frühstücksartikeln. Nachdem Sie sich gestärkt haben, werden Sie es kaum abwarten können, die Region zu erkunden. Während der Baseballsaison können Sie die Springfield Cardinals erleben, das AA-Team der St. Louis® Cardinals der Major League. Hammons Field ist nur 8 km von unserem Hotel entfernt. Empfehlenswert ist auch Fantastic Caverns, die einzige Höhle der USA, durch die Sie durchfahren können. Die Höhle ist das ganze Jahr über geöffnet und die Temperaturen betragen konstant 15 °C. Für Jagd- und Angelenthusiasten ist der Bass Pro Shop® ein Paradies. Das Geschäft ist ganzjährig geöffnet und in etwa 19 Minuten vom Hotel zu erreichen. Wenn Sie sich für Live-Veranstaltungen interessieren, ist Branson, MO, genau richtig für Sie. Die als kleines Nashville bekannte Stadt ist in einer Stunde mit dem Auto zu erreichen und bietet neben Originalaufführungen fantastische Einkaufsmöglichkeiten. Das Stadtzentrum von Springfield ist mit seinen originellen Restaurants und Kinos nur sechs Kilometer von uns entfernt. Wir freuen uns darauf, Sie in unserem Hotel in Springfield, Missouri, willkommen zu heißen. Dieses Hotel akzeptiert nur bargeldlose Zahlungen. Zahlung per Kreditkarte, Bankkarte und Best Western Travel Card möglich.

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ABGEGEBENE BEWERTUNG MEINUNGEN ANSEHEN ZUSAMMENFASSUNG DER BEWERTUNGEN
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619
sehr gut
 
202
befriedigend
 
46
mangelhaft
 
19
ungenügend
 
14
Allein/Single Allein/Single 27
Alleinreisende Alleinreisende 86
Familie Familie 367
Geschäftlich Geschäftlich 50
Geschäfts-<br>reisende Geschäfts-<br>reisende 160
Geschäftsleute Geschäftsleute 58
Geschäftsreisende Geschäftsreisende 85
Paare Paare 217
Reisen mit Freunden Reisen mit Freunden 48
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis
Best Western Plus Springfield Airport Inn,Springfield
  • 5
    « Very friendly staff »

    Booked the room two hours before check in and when we arrived we were able to check in right away. Very friendly and cheerful staff at the front counter that made it a very positive environment to walk into. Rooms were very cleaned and bed was comfortable. Only downfall is breakfast doesn't start until six but they do put out some apples and oranges for on the go.

    5
    « Excellent Stay »

    The room was spacious and very clean smelling and looking. The beds were very comfortable for sleeping. The bathroom was not as tiny as some have been that we have stayed in. The noise level outside of the room was very quiet. The breakfast was one of the best! We would gladly stay here again.

    5
    « Pleasant Hotel »

    My father and I booked this hotel for 2 nights while on a mini-vacation. We are from Central Arkansas and made the 4.5 hr trip to experience the Bass Pro Shops. It was AMAZING!! We have never stayed at a hotel this nice, which made the trip even more pleasant. The breakfast at this hotel is phenominal, staff was kind, rooms were cumfy and clean. 5/5. A bit pricey but well worth it, and still under $100/night.

    5
    « Excellent stay! »

    The hotel is in a reat location! The room was very clean, looked to be updated recently. The staff was very friiendly and helpful. The breakfast area was much more than I expected, too! (: I would highly recommend this hotel.

    4
    « Clean and Reasonably Priced »

    This is the second time I've stayed at this hotel and both times I was impressed. It is very clean and the front door staff checking us in was a delight! She was helpful, friendly, and also had a sense of humor. The rooms have refrigerators that also have a small freezer inside. Not the most powerful, but get the job done! The hairdryer provided in the room was surprisingly nice too.

    5
    « A nice place to stay. »

    The staff were helpful and exceeded my expectations. The help with securing my room, although we were late arriving, it was comforting to know that our room reservation was held. We enjoyed our stay there.

    5
    « Arrived in the rain »

    for Spyderfest 2018. We had been riding in the rain for about 3 hours. We arrived before check in time, but Katy helped us get into our room as soon as possible. She is a true asset to Best Western Plus. Our room was clean, comfortable and quiet. Thanks for taking care of us .

    4
    « Nice hotel »

    Clean, friendly and helpful staff, inexpensive airport parking (at the hotel), close to the airport. This is my choice when flying in and out of Springfield. Beware that shuttle service to the airport can be slow. They use a taxi company and not their own shuttle service.

    5
    « Nice hotel »

    Everything was fine staying at this hotel. My only comment is that when I made my reservation by phone, I was very specific that we needed to be picked up by the shuttle and they said fine. They did not tell me that I needed to call the hotel to have them send a cab. I figured it out quick, but they could have told me this.

    3
    « Alarmed and distressed. »

    As a whole, everything was good, except for an inexperienced night clerk. All amenities aside, the most important thing is a good nights sleep. My wife and I both have health issues, and she is partially blind, leaving me to do all the driving. The desk clerk called my wife's cell phone and woke us up approximately 2:30 AM in the morning? She, I didn't talk to the person, wanted to know if we still wanted the room, and when we were arriving. We were upset and distressed to receive such an alarming telephone call. For health and safety issues alone; in the event of an emergency, such as a fire, and subsequent evacuation, the staff, should know, where their guests are. They didn't, and then assured us you'd call us. We are still waiting for your call. Note, in order to complete this survey, and see the drop down bar

  • 5
    « Great Hotel »

    This hotel is real close to the airport and easy to get to from the airport and from town. The staff was friendly and efficient. The accommodations were excellent: great breakfast buffet, clean towels and sheets, excellent WiFi (with effortless connection). They even printed out my boarding pass for me for my return trip home.

    5
    « Great family stay »

    My family with a 6 year old boy stayed here twice in April 2018. It was clean and nice for the price. The breakfast service by William was excellent. The pool always acceptable & fun. The front desk had no change for $20 bill so bring small bills to tip the wonderful breakfast & room staff.

    5
    « Awesome hotels »

    Absolutely loved Best Western 's on our trip. Each one was clean, staff all very helpful, and the beds were great as well! We will definitely go again to this hotel or any BestWestern's we find along the way.

    5
    « team effort »

    Springfield has easy traffic and near the airport, just rite for my Biz. Hotel has team spirit, where everyone is ready to work together and provide for guests care. Shirley kept the Breakfast fresh and the room clean. Parking is well lit and felt secure.

    4
    « .short over night stay »

    Checked in late. They sent a cab to pick me up from airport and take me back the next morning. Guess that is what they use for shuttle. Worked just fine for me. Only problem I had was making reservation. Did not get a confirmation email so called to check and they informed me that I did not have a reservation so made another one. When I got there they had 2 rooms for me. They did not charge me for the second room but they need to improve their system. I did not get a confirmation email the second time either

    5
    « Nice room »

    Well appointed room, clean and comfortable. Mattress was a bit firm for my taste, but no reason to downgrade my experience. A hair dryer in the bathroom would have been a plus, but again, it's absence didn't affect my rating.

    5
    « Great Place to stay when in Springfield,Mo »

    We enjoyed our stay. Very clean room. Great experience at check in. No hassels like other hotels this nice. Love the Jacuzzi tub and large size of the rooms. The place smelled very clean also. We will stay here again if we are in Springfield.

    5
    « Always consistent »

    I stay here every year, sometimes twice a year. Always warm and welcomed by staff. Rooms are always very clean and breakfast is always good! Highly recommend. Also there are so many amenaties that I use close by: restaurants (Mexican restaurant one block away is amazing) grocries, gas station, etc.

    5
    « Nice Weekend Stay »

    Attended the Show-Me-Gourd Festival at the Empire Fair Grounds. Motel was a convenient distance from the Fair Grounds, good, clean accommodations. Good breakfast with choices as to what you wanted to eat. Would stay there again.

    5
    « Very nice place. Great staff. »

    Nice place. Nice and quiet. And even though we had a mix-up with electric charger for the car, Abby sorted it like a pro. She's fantastic! I would definitely stay here again the next time through. Very nice.

  • 5
    « Great stay!!! »

    This was our fourth night in a Best Western on our road trip to see family in Texas and it was the BEST. From a friendly check-in to a clean and relaxing room and a wonderful breakfast, the entire experience was great. As we travel more, we hope to encounter more BWs like the Springfield Airport Inn. Thanks for providing the best level of service possible.

    3
    « School Group »

    Refused to accommodate our group when asked to use breakfast room to feed 17 kids when bus arrived at 9 PM or let us huddle up the next morning. Had to use hallway & got complaints from others. Staff could care less.

    5
    « Best Western Plus Springfield, MO, Arpt »

    Excellent in every way with a friendly, helpful staff, clean rooms with everything working, and an outstanding breakfast. Highly recommended. Also was pleased with a free cab to the arpt, since there was not a hotel van.

    4
    « Breakfast in the Mornin »

    The breakfast Shirley made was very very good. It felt like an original home cooked meal. The Biscuits and Gravy and Waffles were really good. The best part of the breakfast had to be the biscuits and gravy with the sausage. I will be back to this Motel for sure and I highly recommend this place. They have a pool to... Thank you for the service and for the breakfast.

    5
    « Great Place to Stay »

    Great experience! Had us picked up at the airport very late. Extremely friendly staff, especially the front desk and Shirley in the breakfast room. Room was clean, bed comfortable, with microwave and mini refrigerator. We'll stay again on our way back to fly home.

    5
    « Good night stay »

    I appreciate the fact that the lady who took my reservation was very helpful and friendly. She informed me of the diner next door to the hotel and how they would have a place for me to park the truck I was driving and fix me dinner,even though they actually closed abt 25min before I had arrived. I would definitely stay again.

    4
    « Anniversary trip »

    We absolutely loved our stay with this hotel. The room was very clean and beautiful. The front desk clerk that checked us in was cheerful and happy to help with anything. Even though she was busy when we walked in she made sure to greet us and said it would be just a moment. Even as we left to go to town to eat dinner she told us to have a good evening. As a former hotel employee, it makes me happy to see other clerks going above and beyond. The only complaint I have is we were near a very loud family, but that isn't the fault of the hotel.

    2
    « Minimal room stay »

    Ok room & breakfast. Not in 5e best location. Tip envelopes left in room and at the breakfast tables. Loud rooms with noisy guests. Received a prank call at 9:20pm asking for our credit card number person said they were from the hotel. Spent 2 night not in he room much.

    5
    « Great short stay with kids »

    We came with the grandkids and the hotel worked out great. We enjoyed using the pool and the room was nicely presented. Breakfast was crowded but it was nice to have it available. Staff was very friendly.

    4
    « Good location - easy to find »

    We needed a place close to Willard, Missouri. This place was also close to the airport. Very friendly staff. Good breakfast. Nice up to date rooms with very comfortable beds with an abundance of pillows. Microwave, refrigerator, coffee maker. Watch the closet door, it will bang against the inside of the outer door. Warning you won't help ... I banged it twice before I remembered that it would happen.

  • 4
    « Overall very good but poorly designed door closer »

    Staff were friendly and helpful. Room was clean and well appointed. However, the automatic dood closer sticks out and bashes into the closet door when you open the closet. That particular thing seemed annoying and ridiculous.

    4
    « Clean and great staff »

    Rooms were very clean! Lock on door was broken, but deadbolt worked. Hotel staff is very friendly and efficient. The hot breakfast is excellent and a great value out onto the price of your room. Would stay here again.

    5
    « Amazing Experience »

    I would stay here again in a heartbeat. The staff was very friendly and helpful. The rooms were incredibly clean (in fact the whole place was). It was worth every penny of it's very reasonable price. Loved it

    4
    « Great stay for a decent price »

    Hotel was clean, staff friendly. Bed was a bit soft and pillow lumpy but overall a good stay. Waffle area a bit cramped in the breakfast room but food was good with lots of choices. Nice pool but if you have little kids bring their life vests as the depth drops off quickly.

    5
    « Great hotel! »

    The front desk staff were very helpful. We wanted a good bar and grill to watch the NCAA tournament in. She was able to helps us out. Breakfast was excellent. Plenty of hot options to choose from. Highly recommend the hotel.

    5
    « 2nd visit even better than the 1st »

    Our second visit was even better than the first! We came in late at night and immediately was welcomed with hot coffee and a smile. The next morning after a awesome breakfast decided to rest our traveling pants and stay another night so we could take advantage of the indoor pool, it was perfect. We left rested and happy as always. Everyone from front desk, housekeeping and management is amazing!

    1
    « Rude front at front desk »

    I drove from Lubbock, Texas, made reservations online. Asked me how I'd like to pay I put cash because it's an option. Arrive find out can't pay cash. The women was so rude about it. Wouldn't recommend it. Horrible customer service!!!

    5
    « Review »

    Nice place, best of three motels we stayed at this trip. The check receptionist was very nice and friendly, really made my day after a hard drive. Two others, not so nice. Room was quite which is pretty rare these days.

    4
    « Airport drop off »

    Room and staff were great. Very friendly and helpful. The free breakfast was great. You will not leave hungry. Conveniently close to the airport but not too close to be bothered by planes taking off and landing.

    5
    « Over and above »

    After having terrible flight issues coming to this hotel with the staff Katie and another woman I can't remember we're just fantastic and made the whole thing much more bearable. I honestly can't say enough for help well I was treated and accommodated at this location they were just fantastic!

  • 4
    « Great stay! »

    My stay was good. The room was clean and inviting. The breakfast was really good...I am a picky eater and the kitchen associate (Shirley Sartin) was more than willing to accommodate me.Thank you very much!

    5
    « Satisfied with my room that had a king size bed. »

    The staff here at this hotel that I have used many times are always professional and friendly. I always like the fact that it's close to the airport when I fly out. This hotel also provides free transportation to the Springfield/Branson airport that is just a few miles down the road from this hotel.

    2
    « would not recommend »

    pool was freezing, tried to overcharge $15 per night per room...we we're promised adjoining rooms, which we did not get. we were on a family trip and needed rooms adjoining. evening front desk clerk was not real friendly. clerk that checked us out was nice. would not recommend hotel.

    5
    « ABSOLUTELY WONDERFUL!!!!! »

    Everyone was wonderful from check in to check out!! Even gave our grand children travel bags with a banana and a blueberry muffin. Great service. Rooms are very clean. Breakfast was hot and delicious. Perfect place to stop. Wonderful experience!!

    5
    « Great service...over and above!! »

    I was very pleased with being able to stay last minute due to dangerous weather conditions. After arriving at the Springfield airport, I was able to book a room and so grateful that the hotel sent a shuttle to pick me up and return me to my car the next day at no extra cost to me. Staff was very friendly and helpful. Thank you.

    5
    « Welcome safe harbour »

    This hotel was a godsend for us. We had been turned down by multiple other hotels because we had 2 cats and a service dog and they claimed that the service dog counted towards the 2 pet limit. We were frustrated and it was late when we finally found this hotel. The room was amazing and the staff were very accommodating. The breakfast area was the cleanest I'd ever been in at a hotel and I never saw the attendant William! He was so courteous and quick, not interrupting our breakfast but maintaining a spotless dining area! I would definitely stay here again.

    5
    « Very clean PLUS »

    Along with everything being great, the whole hotel smelled very clean. The staff seemed to make every effort to make sure that the hotel was fresh! I appreciate it as I have a lot of allergies. Well done!

    5
    « Clean, Convenient & Comfortable! »

    Great prices. Comfortable. Very clean. Shirley, in the breakfast area, was amazing! She kept it clean and well stocked with fresh, hot food. The food was delicious. The rooms were very clean and comfortable. No trouble getting plenty of clean towels when needed. The staff was friendly and accommodating. This will be our "go-to" lodging for all of our future trips to the Springfield area. Very affordable.

    5
    « Great value and pet friendly! »

    We were travelling through and needed a clean, highly rated, low cost, pet friendly hotel. A great find! And hit all of our requirements. Located close to the main freeway, but far enough that you weren't subjected to freeway or street noise. We would definitely stay here again.

    5
    « Very satisfied customer »

    We love Thursday and its fit our needs exactly. We were especially grateful for the shuttle to the airport that they provided. Thank you for your efforts and your care. Will certainly stay again. Thank you

  • 5
    « Staff and room »

    I believe this is the absolute best. The staff was so very friendly and helpful. The lobby is beautiful. The room was very. Clean and attractive. If I ever need to stay in Springfield again it will certainly be this one.

    5
    « Good stay »

    The staff was great, breakfast was good, room was clean, bed was comfortable. the shuttle service was good, and I parked my car there for $6/day, half the price of long term parking at the airport. Would stay again.

    4
    « Great Hotel »

    Was very satisfied with my stay. Angie at the front desk made us feel well one right from the start. Provided us with a pet friendly room with close proximity to an exit which allowed for easier access to walk our pet. Shirley provided great service in the breakfast bar that made us feel as part of the family. Will most definitely stay at this hotel again & recommend it to family & friends.

    5
    « Nice hotel »

    The rooms are new, clean, and comfortable. Thier breakfast in the morning is very good and all of the staff is very friendly and helpful. They have a pool but I have not used it. Angie at the front desk has been very helpful. I stay here 2 nights a week.

    5
    « Fast checkin/out. »

    Very satisfied. Excellent room, bed, cleanliness, very good fulfilling breakfast, ready on time. Very nice, better than expected. Nice till I get to this point and it won't take my fine words of wisdom. I have to waster more time on platitudes.

    5
    « Great experience »

    This was a great hotel experience. The site itself is not scenic--it's in a sort of industrial area, but the hotel was very clean (shout out to Maria Torres for that!), the staff was very friendly, and the breakfast was well prepared and presented and even staffed (thanks Shirley!) All the staff was very friendly. For some specifics: The water had great pressure and got nice and hot. The breakfast wasn't fancy, but was quite good--eggs, sausage, gravy and biscuits along with cold cereal, waffles, etc. (The coffee was a roast that was a bit strong for me, but I know I like weaker coffee.) The pool looked great.

    5
    « As good as reviewed »

    We stayed here at the end of a Kong travel day. The front desk person was friendly, helpful and professional. The room was clean, and the bed was very comfortable. Highly recommend this hotel when traveling in the area.

    4
    « Better Than Expected »

    NIce hotel.Clean rooms, front area, pool and breakfast. Front desk staff was very helpful and attentive. Parking was sufficient and easy access in and out of the area. Rate was very good.We would stay there again.

    5
    « Nice place to relax »

    Nice place, comfy bed, nice breakfast setup the people went above to make stay a nice one. Sorry had to fill another 110 characters so this would save and to be honest this here is the worst part of the stay.

    5
    « Always a nice stay »

    We return to this Best Western on every trip to Springfield since my granddaughter chose Missouri State University for her continuing education. Everyone has always been friendly and helpful and we always look forward to our next trip !

  • 5
    « Best Western, Springfield, MO »

    This was the BEST Best Western I have ever stayed at. Clean, roomy, very friendly front desk personnel both at arrival and check out. I did not have to deal with someone who barely spoke the English language. Great experience!

    5
    « Safe and comfortable port in a storm »

    I've used this property in the past for early morning flight departures at SGF as I live over an hour away, and it has always worked out well.This last visit however was the result of an unexpected snow storm that kept my wife from being able to pick me up after flying back into town. I spent 3 nights there waiting for the roads at home to clear up. The room was comfortable, the wifi worked well, the guest laundry worked well, and I was able to order food in for dinner after having breakfast at the motel. While there are 2 restaurants within .3 mile, with the snow, wind, and the single digit temperatures, I wasn't going to walk to them. Given the harsh winter conditions (-8 the last night there), it made an unwanted situation very comfortable. i would happily use them again.

    5
    « Excellent Hotel Location »

    Great location as a stay over on the way to the airport---extremely close to and easy to get to the airport. Excellent service from all staff. Keep doing what you are doing and success will follow you.

    5
    « Great Little BW »

    We loved the cleanliness of the room, polite staff who gave us doggie treats & snack bags for the road with water the next morning, and yummy hot breakfast! There's also an indoor pool!!! We will definitely stay here the next time we stop in Springfield on our way to St. Louis!

    3
    « Advertises shuttle service it does not have........ »

    This hotel is located close to an airport and advertises a shuttle service available on the half-hour. It does not have a shuttle service. It has a taxi company that it uses to take you to the airport the trouble is that the taxi company only comes when it wants to and not when you need it to. You will sit and wait for the taxi and it is not coming. I very nearly missed my flight. I found another way to get the and got there just in time. The room is very nice the staff are very pleasant the place is quite a nice hotel not bad value for money I told but the fact that it is an airport hotel and has not got a dedicated shuttle service is a definite problem. The breakfast was good the breakfast room was very nice and very clean well maintained. The front desk staff were very pleasant. I had my dog traveling with me so I had a pet room. Some of the pieces of fun and she looked like they had been previously salvaged by one of the visitors which was not terribly nice but on the whole the room was well decorated and quite Pleasant.

    5
    « Returning home »

    Our plane was late arriving at the Springfield airport. Staff had yellow cab pick us up and delivered us to hotel. Room was ready and staff was wonderful. We always stay at the Best Western Plus airport

    5
    « Great spot just far enough from interstate to be quiet yet convenient! »

    Clean and comfortable room! Staff all take pride in taking care of guests from check in, through breakfast. Maria made sure that our room was clean and ready, and Shirley kept ample scrambled eggs, potatoes O'Brien, and fresh hot coffee. Comfortable beds and pillows. Overall great experience has converted me to becoming a Best Western rewards devotee!

    4
    « Great »

    Everything worked, quick exit off of the highway. Accepted dogs. Room was clean. Large breakfast spread. 15mins to downtown Springfield. Nothing special but if if I were to be in Springfield again, I'd stay here. Super friendly stafff, thank you!

    5
    « excellent »

    excellent room and great breakfast. close to highway. staff was nice and helpful. did not use pool or gym but looked nice. will be going back. even thought I traveled for business it is nice to know that hotel is also pet friendly

    5
    « Nice place! »

    Clean room, friendly staff, comfortable bed. The bedding was clean and comfortable. I would definitely stay here again. Another plus was the 12:00 (noon) check out time. Just what we needed on our road trip!

  • 5
    « pretty good »

    overall the hotel was very nice and the staff and breakfast and the rooms were very nice. i just wish there were other places besides papa johns, and a japanese resturant and ali resturant that is next door that delivered. didn't care at all for papa johns and my food from ali had a plastic in the piece of pie i had and the sandwich was loaded with grease. and it was nice that the hotel picked me up and took me back to airport when my flight was changed.

    5
    « weekend with the kids »

    the hotel staff were awesome. rooms were good. pool area was good. staff were helpful in telling us about places to eat that would deliver so we did not have to take the kids out in the frigid cold. beds were good and even the pillows wee the right type.

    5
    « Good Value »

    Stayed night on way to Texas. This was a good value. Staff was very helpful and the breakfast had a lot of selections. The cinnamon rolls were over the top. Bed needs to be replaced as it was very worn.

    5
    « weekend getaway with the grandkids »

    this hotel is great. everyone very pleasant and polite, very helpful with places in the city. the rooms were good. beds were comfortable and pillows were just right. breakfast options were good. several different types of foods to chose from. the pool area was nicely set up. pool temp was good. easy to find

    5
    « Wonderful experience! »

    Staff was very helpful and pleasant. Room was very clean and comfortable. Breakfast has good variety and great taste. Nice channel selection. Internet was easy to connect to and has usable speed. Overall experience was excellent!

    5
    « Renewed my faith in Best Western Hotels! »

    I have very positive comments on this hotel! I chose this hotel because it was convenient and only a few minutes drive to the airport. I had a terrible experience in a Best Western Hotel in Indiana several years ago and had not been back to this hotel chain until this past visit. I arrived early but only had to wait about 15 minutes for housekeeping to finish preparing my room. Everything in the hotel was clean and inviting! The bed was comfortable too! The indoor pool was refreshing and well maintained! The breakfast was good and had a variety of choices.

    5
    « Very Clean »

    The room was very nice. Maria Torres does a good job keeping the room up. The staff I dealt with, Angie, Abigail, and Linda were nice and friendly. Shirley did a superb job with an outstanding breakfast!

    5
    « Clean, comfortable and reasonably priced »

    The hotel room was not cramped, even with two Queen beds, was very clean and best of all, was a good price. It included a large, flat screen TV, free wi-fi, mini-fridge, microwave and coffee maker. The bathroom also included a hair dryer and some great soaps - not those tiny slivers you get in some hotels. We didn't have time to use them, but they hotel also offered an indoor pool, fitness center, a laundry room and free breakfast. Also, I think the rooms may have had some soundproofing. I heard a dog bark once in the night and I thought it was way down the hall. I found out the next morning that it was actually in the next room.

    5
    « Convenient and Amazing customer care »

    The staff was extremely kind and accommodating. I was traveling with my husband, three kids and my service dog. They gave me a treat for the dog along with a ?doggie doo doo? bag. Also they gave us extra blankets for making a pallet on the floor for the third child. The free 24 hour airport shuttle was super convenient because my husband had to catch a plane and leave at 4:30. The kids and I were able to sleep a little longer due to this! I cannot commend the customer service enough. Super sweet employees and I would highly reccomend you stay here!

    5
    « saved me »

    I was stuck (by cancelled flights) at the airport in a city where I knew no one. I called Best Western. They sent a car for me immediately, got me right into my room with snacks (as I was not feeling well enough to go out to dinner), provided me with a bag breakfast (as I flew out at 6:00 AM), and were so very kind! Thanks so much for the rescue!

  • 5
    « Great overnight stay! »

    Extremely clean, new, everything works as expected. I was extremely pleased with such a facility close to the airport. Only positive comments about this place, and the rates were very competitive. I would also like to mention Shirley for keeping an awesome breakfast room, and Martha for making sure the room is in tip-top shape!

    4
    « Very Comfortable Stay »

    Recently stayed at Best Western Plus Airport location in Springfield. It was for a work trip and honestly cannot day I had any issues with the hotel or staff throughout my time there. Very Clean and comfortable room along with great staff.

    5
    « Excellent Hotel »

    Very nice place to stay. I will be returning the next time I am in Springfield. My room was extremely clean, the bed was super comfortable and the front desk crew was knowlegeable and helpful. Highly reccomended.

    5
    « Yummy! »

    Shirley makes a great breakfast and it is homemade! The front desk person was extremely friendly, making sure we knew of all the amenities that were available. The room was spacious and I didn't hear any noise in the night.

    5
    « Satisfied »

    This hotel lived up to its name ?Best?. Hotel was fantastic. Same design as the other Best Western Plus that I've stayed at in other cities. Completely satisfied. My only problem was that it was further out than I had expected and the breakfast was about a 3.

    5
    « Just a getaway »

    Excellent stay. Hot tub a plus. Girls at front desk were very polite. Very clean rooms, breakfast was nice and a good bonus. A very nice hotel out by the airport. Good neighborhood. Had fitness and pool

    5
    « 3 Night Stay »

    We were very pleased with our stay. We had requested a room on the second floor near the stairs and they were very accommodating. There was something for everyone to choose for breakfast and the attendants kept the area very clean. We will absolutely stay here the next time we come to Springfield.

    5
    « Best Hotel »

    I very like Best Western in USA. I stayed in this hotel 2 times in Finland, Turku.Everything was clean and tidy.I liked the breakfast at the hotel. It is very diverse.On all continents at the height of service.

    4
    « Great rooms, smoke-filled halls »

    The rooms, staff, and breakfast were all great. But the stair well and hallways smelled like someone had smoked 3 packs of cigarettes out there. So much so, that (even though the rooms were fine) I probably won't stay here again on future trips...just can't handle the overpowering smoke smell each time we left the room.

    5
    « Great Customer Service »

    One of the best hotels in the springfield area. All the employees are generous, helpful and really care about there job.The rooms are immaculately cleaned and the whole stay was top notch. The christmas decor was amazing and very classy looking, someone took there time making it beautiful.

  • 5
    « Extremely convenient »

    Love staying here. Fly into SGF airport and get my rental car and in my hotel room within 15 minutes. Love the location and the truckers style dining within walking (a block or 2) has amazing and cheaply priced food. First time I went to hotel I wondered if my choice was a good one but now I feel silly thinking back because I had no reason to doubt my choice. Always friendly, helpful with my requests and easier than the other hotels I've stayed in for the Springfield area.

    4
    « Excellent place for the price!! »

    I would've given it a 5, but we didn't get to experience the breakfast. However, I was very impressed that it took seconds for the front desk to make me a to go bag. My husband had to have outpatient surgery that morning, but I wanted to take something to eat while he was in surgery.

    5
    « Great Stay »

    We stayed at the Best Western Plus in Springfield MO. The lobby was beautifully decorated for Christmas, staff was friendly, room was clean and breakfast was good! Wish we could have stayed longer. We will definitely be back!

    4
    « Very Nice Affordable Stay »

    Needed a quick overnight room in the area, found this on the BW site and booked it. Room was clean an neat, though a little small---especially the bathroom. But was in good condition, looks like a fairly recent remodel that was well done. Breakfast was extensive for this class of motel, and William did a nice job in keeping things neat, clean, and restocked. May stay there again on our return trip if the timing fits.

    4
    « Great Stay »

    Nicely remodel , very clean and it is the only hotel I stay in that cooks fresh eggs! I would recommend this Best Western to anyone, Staff is very friendly and helpful , all parking is fenced. I felt very sucure.

    5
    « Amazing Place to Stay »

    Rooms are clean staff is very friendly ! Property is fairly new ! Bargain for what they provide ! Keep up the good work ! Great breakfast they keep it hot and full clean and friendly even when its busy !

    4
    « Pretty good but not a 5 »

    The room was clean. The bathroom was really small which was a bit inconvenient. The breakfast was good and there were a variety of healthy options. The staff were helpful and efficient. The one thing that was annoying was in every room there were trip advisor cards with staff saying mention me on trip advisor.

    4
    « Good place to stop »

    Stayed here twice on way to Texas and back. Good location for us to stop. Clean, comfortable, and good breakfast. Seemed to have plenty of parking. Alli's Family restaurant within walking distance has diverse menu and reasonably priced.

    5
    « Very good hotel »

    Staff was very helpful, rooms were clean, stayed there before, helped with iPad issue I had. Breakfast was good variety of things, location was close to Hwy but getting there was a different but made it ok

    4
    « Family friendly hotel »

    Very nice hotel and easy on the wallet. The staff was friendly and helpful. Quiet location. Everything was clean and the breakfast was pretty good. Fruit and yogurt options as well as biscuits and gravy. Coffee was good too. They also had coffee available in the lobby during the evening.

  • 5
    « Great Hotel,Value, and Location »

    Chose this hotel due to the location in proximity to the Springfield Airport. The location was awesome. Took us seven minutes to get to the airport, which was nice since we have a 6:00 AM flight. Room was clean, and very comfortable. The bed was not the best, but it was good enough. The breakfast was fantastic with many hot and cold breakfast items. Staff was very friendly and helpful the every time we talked to them. The hotel was right off I-44, yet felt quiet and secluded, which made it nice. It was also close to several places to eat. Great stay, great location, great value. Will certainly stay here again.

    5
    « Courteous staff, clean and comfortable »

    Courteous staff from check in to check out and at breakfast. Shirley had a nice breakfast prepared with several excellent choices. The microwaves, refrigerator and coffee maker in the room are handy. We usually stay here when traveling through the area. A great value.

    5
    « Great place in Springfield »

    I was very pleased with my stay, very friendly personnel and clean room. A great place to stay if your in Springfield. The breakfast was good with a large variety of items and the internet speed was good.

    5
    « NICE and Friendly »

    Nice motel in Springfield, Mo. Very friendly staff, clean room, nice breakfast with a good selection of hot and cold food. Good coffee. Staff recommended a local restaurant that had great food. Got a discount with our room key card. Will stay again.

    4
    « Happy Traveler »

    Great experience at this motel. The one and only flaw that I found was that the alarm clock didn't work. Super clean and comfortable. The fee was very reasonable. I would definitely stay at this motel again. Conviently located close to SGF airport.

    4
    « Nice place »

    We have stayed here before. It is a nice place. Close to airport if that is a needed service. A little out of the way from shopping and attractions but not that far. You can hear the train whistles but that does not bother us at all. We like it because it is a little out and not so loud and hectic area.

    4
    « Great spot for overnight »

    Staff was friendly and helpful. Shirley kept the breakfast bar spotless and well stocked. Room was as promised. Small fitness room and small pool both clean although the exercise bike was broken. Small parking lot so if you're towing a trailer get there early to make parking easier.

    5
    « Best breakfast »

    The room was clean and well appointed, staff was courteous, breakfast was the best I have had as far as continental goes. They had all of the usual waffles, biscuits & gravy, scrambled eggs, sausage, bacon, fruit, bagels & toast. Added to that they had fried potatoes with spices in them real salsa and shredded cheese to top off whatever you wish. The indoor pool was also quite nice. No hot tub though.

    5
    « Good value, nice rooms »

    We stayed for one night passing through on a road trip. Check in was easy, the room was very clean, beds comfortable, quiet, TV had more than enough stations, breakfast was very convenient and good, good area for walking pets. It's been a while since we stayed at a Best Western, but I thought it was a cut above other similarly priced chains.

    5
    « Convenient location »

    Very convenient to airport. Overall nice place to stay. Parking at hotel rather than airport, a plus. Would stay at hotel again. Only wish there were more restaurants nearby. Staff very friendly and accommodating.

  • 5
    « Wonderful! »

    Staff was friendly and great! Breakfast was good, had a good variety to choose from! Best room we've stayed at, absolutely loved the jacuzzi bath! Definitely would recommend to anyone, and for sure coming back!!

    5
    « No title »

    We were very pleased with BWP as we had not intended to stay in Springfield. When I called to inquire about rooms the desk was so helpful. Got us right in with many so many things to do and how to get there. Breakfast was great. Will use them again.

    4
    « Staff and facility »

    Staff was very helpful and pleasant. Location was very good. not much traffic... Needs to have a restaurant and bar at hotel so you don't have to leave for meals Breakfast was good.I would stay again.

    5
    « Would definitely stay here again!!!! »

    Love love loved the breakfast!! Picky kids all left very full. The indoor pool was great. The room was noce and very comfortable. No teouble with check-in. No teouble with wifi. As a matter of fact i have no complaints at all about this place.

    5
    « Very Nice Hotel »

    Room was clean and fresh. Staff very congenial and helpful. Only regret was recommendation to restaurant 2 doors down. Breakfast was good, many choices and staff attentive to refilling when necessary. Would definitely stay again.

    5
    « Good place »

    Right off the expressway. Nice place, parking close, room clean, front desk staff friendly and knowledgeable. Great breakfast, saves trip to a restaurant. Easy to find, nice grounds. Lobby very clean and welcoming.

    5
    « Very clean and helpful employees »

    Great stay place to stay,excellent room,very clean diffantly will come back here.close to freeway and easyoff and on .lot of choices for food. Swimming pol very well up keep. Beds our wonderful very quite place to stay

    5
    « Very enjoyable stay »

    Loved my stay. The staff was awesome and it was very clean. The room was a nice size. The breakfast was great. I would recommend this hotel to everyone. When I am in Springfield I will definitely take there again.

    5
    « Friendly Service »

    We stayed at this hotel so we could go to the Bass Pro Shop. It's a little out of the way. But it's not really all that far. We were out of the busy traffic. The staff were very nice, the room was clean and comfortable. We will stay here again next time we are in Springfield.

    2
    « Clean but beds are uncomfortable »

    The room and bathroom seemed to be clean. The bed was very hard and the pillows were wads/pieces of foam stuffed in a pillowcase - very uncomfortable. The AC did not cool the room well. There wasn't any counter space in the bathroom for personal items and there wasn't a good place to put a towel for after you shower. The hotel is in a great location for access to the airport. When we checked in, the very nice desk clerk told us about Allie's Family Restaurant. It is a local dive located behind the hotel - the staff was very nice and the down home food was amazing!!

  • 5
    « Excellent stay!! »

    We were impressed with the cleanliness and how beautiful our room was. The staff is so friendly and helpful. From the first moment we walked in and were greeted with a bright smile all the way until we checked out and the very nice lady at the desk gave us directions to Bass Pro Shops - even though I'm sure she'd already done 100 times this last weekend - the entire experience was amazing !!!

    4
    « Nice Room, Small Bathroom »

    Rooms offer plenty of space, but our bathroom was small. The door was always in the way. Beds are very comfortable. Housekeeping does a nice job. Friendly, accommodating service. Breakfast at 5:30 would have worked best for this stay!

    5
    « Great Experience »

    We arrived late Sat. evening by air, called for the shuttle supplied by Best Western and they arrived within a very short time. We arrived at the Inn and were in our room in approx. 1/2 hour after landing at the airport.

    5
    « BW excellent as always »

    Traveling across country and this was a perfect way to end the day. Quiet, clean, comfortable ... Just a very welcome place to get a good night's rest. Breakfast was great as well ... Probably won't travel this way again but this bolstered my confidence in the BW. Plus brand.

    2
    « Ugly surroundings, Cheep mattress, poor breakfast »

    This is in an ugly part of town. It backs up to a large (5 acre) open salvage/repair auto type lot. Rooms transmit noise easily. The mattress slept okay but you can feel and hear the springs of the edges. The closet door will not open entirely due to hitting room door. Breakfast was very average US breakfast at best. The staff was very nice and the room was clean-just not a plus experience.

    5
    « great experience »

    We landed at the Springfield Branson Airport, picked up our baggage & called for the shuttle from Best Western. He was there in a short time, packed our bags & drove to the hotel. We checked in and were in our room in 1/2 hour after our flight landed.

    1
    « Upset customer »

    We were planning a cross country trip and made advanced reservations at this Best Western. Two months prior to our reservation, we changed the route of our trip and called to cancel reservation. The hotel management refused; they said it was a no cancellation reservation. I called the corporate office and they refused to cancel our reservation and refund the charge. I requested to have it appealed. This was also refused by corporate office. Best Western had two months notice of our request to cancel the reservation. They could easily have rebooked the room but chose to screw us out of the price of room. So rather than work with their customers and keep a happy customer who would return; they chose to really upset a customer who will never consider Best Western.

    5
    « Our experience at Springfield, MO Airport Inn »

    We had an excellent experience at the Springfield, MO Airport Inn. Our stay was an "overnighter" in preparation to catch a flight home. The accommodations were very clean and comfortable. Staff members were very friendly and made us feel like family. We were impressed with the services that were provided during our short stay including the provision of a sack breakfast as we had a 5 AM departure and the scheduling & paying for transportation to and from the airport. Thank you for giving your guests that extra special touch.

    5
    « Great place. »

    This was a very clean hotel. Everyone that worked there was very polite, friendly, and helpful to us during our stay. We had our pet traveling with us and the per friendly room was very clean. The breakfast was very good with a good selection. They also have a very nice area for you to take your pets out too.

    5
    « Great room »

    This is our 2nd stay and appreciated the service and hospitality. Beautiful area. Hope to come back soon and enjoy this hotel again. Every one was friendly and helpful. Best Western coupon from the internet was honored.

  • 5
    « Sprngfld, Mo Best Western Airport Inn »

    One of the best experiences I have had staying anywhere outside of my own residence. The hotel and it's staff were excellent and experienced and the room was top notch having all the conveniences one could want. I will stay there again.

    5
    « Springfield Airport Inn »

    Have stayed here a number of times. Reliable, clean, friendly and very handy to the the airport. Won't stay anywhere else when in Springfield. You get a wake up call and an Airport Shuttle as well as a "to go" breakfast bag. Run efficiently with nice swimming pool amenities as well.

    5
    « On an above »

    On an above what's ever expected of anybody that works in the hotel industry I stay at some of the best RITZ CARLTON and this hotel went on in above expectations they are kind giving friendly warm and are truly there to help

    5
    « Great, economy hotel near SGF (Springfield, MO) airport »

    My mom and I stayed here for a couple nights (in separate smoke-free rooms). It's a great place if you are looking for a great value! The hotel and rooms are clean and well-kept. While the hotel was built in 2003, it looks much newer thanks to great maintenance. Due to the wood construction of the building, I recommend the 2nd floor since walking produces a "thud" with each step. There is an active train track nearby so you can hear train horns periodically (day & night), and it seems to be under the airport's flight path as you can hear the rare jet overhead. I didn't use the indoor pool, but the breakfast buffet was excellent. All the standards including waffles, scrambled eggs, sausage, cereals, bagels, fresh fruit, coffee, and juices (and more) are available in the small cafe with tables and TV. The staff is very nice and helpful. I would definitely stay again!

    5
    « Great place & staff was great »

    Good location to get to airport, etc. staff was great when you needed something they were more than willing to help you or tell you how to get what you needed. Will definitely stay there again if I am in the area

    5
    « Nice Motel »

    We called a few hours ahead and made reservations here and had no issues at all. Breakfast was hot and pretty much standard now days with scrambled eggs, sausage, rolls, some fruit, and much more with ample seating.

    5
    « Overnight in Springfield, MO »

    Hotel was clean and comfortable. Staff was friendly, courteous and professional. Couldn't have asked for more. Great night's rest at reasonable price with good breakfast before we hit the road again. THANKS!

    5
    « A hotel that makes us feel like family »

    For the past two and a half years, we have visited my granddaughter who is attending MSU and have always felt welcomed when we arrive and feel welcomed to return. What few problems we have experienced because stuff does happen, they have always promptly taken care of them.

    5
    « One night stay »

    We had a one night stay prior to catching a flight at the airport. The staff was very helpful in arranging a shuttle from the airport to the motel after we dropped off our rental car. They also had a shuttle waiting for us the next morning to take us to the airport. The desk attendant recommended a restaurant for dinner which we really liked and where we had a great dinner. We thought our stay was great.

    5
    « Impeccable and Quiet »

    Due to cancelled flights, we found ourselves staying at this hotel unexpectedly. It was the best deal in the area and was a very positive experience. The hotel was impeccably clean, well-equipped and with a very friendly staff. Breakfast presented many delicious options and was included in our price. We were even given a complimentary cab ride to and from the airport which was greatly appreciated.

  • 5
    « Clean hotel, caring staff, good breakfast. »

    Very clean, nice staff, good breakfast. I'd stay again. The morning staff went out of their way to accommodate us. They held our luggage as we were waiting on our begin to be fixed and the breakfast was great. Very hospitable.

    5
    « Great Experience »

    We thought it was a very nice lodging. The lady at the front desk was extra nice and so friendly. The breakfast was great. A nice place to make you feel at home away from home. If we are in the area we would definitely stop there again.

    4
    « Love This Best Western »

    I stayed here the night before a flight and the night I returned. They did everything right. They call a cab for rides to and from airport. The ladies at the desk are delightful and friendly. My favorite thing is a big chair with an ottoman in my room (just like home). And the breakfast was good (everything you could want) and the best coffee of my entire trip.

    5
    « Nice hotel »

    I had a late flight in & when I called to ask about the airport shuttle they were very nice and immediately sent one to me. The room was spotless. The breakfast was decent, a nice hot breakfast. Overall a great stay

    5
    « Good breakfast »

    They provide a good varied breakfast, presided over by a really lovely person, Shirley. She kept the stations well stocked and nice looking. The bathroom in my room was pretty small, but very clean. I plan to stay here for my next visit.

    5
    « Great Place to stay »

    Was in town to visit sick family - didn't want to impose on them - so BW took care of us quite nicely! I highly recommend this hotel for anyone who wants to stay safe, clean and treated well! We will visit them again in the future!

    5
    « Stopped in Springfield »

    I stopped in Springfield on my way to St. Louis from Oklahoma city. It was still pretty early in the day when I checked in so I asked the front desk attendant about some local attractions. She was very helpful with her suggestions as well as her directions. Thanks to her I had a great experience during my brief stay in Springfield. Will definitely stay here again whenever I'm passing through, and will also encourage and tell my friends to do the same.

    5
    « Last minute reservation »

    I was driving across the country, and booked this hotel through an app about 10 minutes before I walked in, exhausted. The front desk worker was very kind and the breakfast did me well the next morning

    4
    « Would Say Here Again »

    I've stayed at this hotel twice in the past and plan to again the next time I'm travelling between Oklahoma City and Syracuse. Friendly staff, clean rooms, clean facility, great breakfast and a great price.

    5
    « great stay »

    very clean and well maintained, the queen beds were not as firm as the king and we slept much better. was very quiet and the shades were good at darkening the room. breakfast was good and had a lot to choose from.

  • 5
    « Great restful stay »

    Comfortable beds, clean quiet area, clean quiet rooms, clean quiet staff though they were very pleasant and friendly if engaged! We checked in late in the evening and had a great restful sleep recharged and ready to go the next morning after a good breakfast! I would most definitely stay here again if the opportunity arises.

    5
    « Restful stay »

    Very clean, very quiet. Great beds and good breakfast. It's a little away from the busier parts of Springfield but with I-44 within 1/4 mile away, getting to another part of Springfield doesn't take very long. Plus that's what makes it quiet. The neighborhood is old industrial (SRC is just up the road) and the appearance of the neighborhood would make you think it's unsafe but we didn't have any problems or concerns.

    5
    « Great hotel! »

    Great hotel, close to airport for 6am flight. Very friendly staff, would stay again if I am in the area! I travel on business at least 50 nights per year and this is the nicest hotel I have stayed at.

    5
    « Great hotel! »

    We spent 2 nights here recently. From check-in to check-out, our experience was positive. The woman at check in had misspelled my last name, so didn't think she had a reservation. She quickly kept checking, realized what had happened and fixed it. William in the breakfast area was a jewel. He kept the area stocked and quickly cleaned after someone left. We will stay here again if we are in the area!

    3
    « Disappointed by Quality of updates »

    This hotel has done some remodeling and the appearance is pleasing, however, it appears to me that some of the remodeling was not done by the best of craftsmen. For example in our room (211) the bathroom had a new tile floor, but the bathroom door could only be opened about halfway due to dragging on the new flooring. This is something that could not have escaped the notice of employees as housekeeping surely encounters this on a daily basis. Aside from other cosmetic issues this is an OK place to spend a night, but certainly in my opinion, not exceptional. I will probably look for another option the next time I need accommodations by the airport in Springfield.

    3
    « Door to Closet Not able to open all the way. »

    I was pleased overall with the stay at this motel. The water in the pool was a little chilly even though it is an inside pool and is the middle of summer, so I did not use it. The one thing that was very irritating is that the door to the closet was right next to the room door. The hotel put soft closing hardware on the room door that prevents one from opening the closet all the way, even with the room door closed. The simplest solution would be to remove the door to the closet completely so access is complete instead of partial.

    5
    « Great place to stay! »

    Great place! The staff was amazing and professional. Everyone was kind and went out of there way to make sure our stay was great. Very clean rooms. Pool area was clean. I would highly recommend this hotel and would definitely stay there again.

    4
    « BW Springfield, MO airport »

    The staff were very courteous and concerned that we had an enjoyable stay. The gentleman serving the breakfast was especially diligent about having enough food and keeping the area clean for the guest.

    5
    « Great stay! »

    Made the reservation on the road; staff was friendly and very helpful. Room was very clean and quiet. Breakfast room was very clean and organized. Food was fresh, delicuous and plentiful. No problems checking in or out; bill was delivered under the door during the night.

    5
    « Too sleepy to drive »

    I was 8 hours into a 12 hour Dru e and every hotel from Big Cabin to Joplin was filled. I am glad I chose to stay here. I felt safe, it was clean and although it was a little after midnight the front desk clerk greeted me with enthusiasm. I felt welcomed. Thank you for a wonderful stay.

  • 4
    « Great stop for overnight. »

    Just spent the night prior to catching a flight. Staff were good room was comfortable price was reasonable. Was only there over night didn't have the breakfast so don't know about it. Nothing else to add.

    5
    « Excellent experience »

    Katie greeted us at the desk and was so friendly, helpful and professional. She checked us into our room and answered all our questions about the area. The room was clean, spacious and the bed was very comfortable. The breakfast was excellent and William was the very attentive and polite server. We recommend this motel and will return if in this area again.

    4
    « Missouri trip »

    Room had a slight mildew?? smell even with the ac on. We spent three nights and everything else was very good. Enjoyed the breakfasts. We would definitely stay here again. Very reasonable rates for a motel if this quality.

    5
    « Great place to stay »

    we flew out of Springfield early morning flight so stayed at Best Western & used there parking for it was cheaper than long term at the airport they took care of taxi to & from airport we don't travel very much but when we do & need a room we will use them again for we had a great experience with them

    5
    « Great place to stay »

    We flew into Springfield around 8:30PM and found Best Western on the internet. It was a great place to stay, it was close to the airport and not far from our first stop the next morning. Fantastic Caverns. I would stay there again the next time we are in the area.

    5
    « Very nice hotel and their service »

    Room was comfy and well decorated. Nice shower. My kids loved it. Complimentary Hot breakfast was a plus. Would definitely recommend this hotels. Staff was pleasant and friendly. Will stay again if it will be on our route.

    5
    « Excellent accomodations! »

    Everything was excellent during my one night stay. The desk clerk, Katy Raney is an asset to your Hotel. Very cheerful, helpful, and was smiling most of the time. Room was excellent, as I find them in every Best Western Plus. Thats why I stay there.

    5
    « Perfect stay »

    My husband and I travel from Ohio to Las Vegas a couple times a year, to see our son. This teipwe decided to try a Best Western Plus. What a GREAT choice we made!! We couldn't have been more pleased with this hotel. From the staff, to the room, to the complimentary breakfast. EVERYTHING was GREAT!! We will definitely stay here again!! Thank you!

    5
    « Great room and great service »

    This hotel has one of the best beds I've ever used in a hotel before. I got a great nights sleep. The check in was very easy and we got great directions to the room which helped because we were checking in after midnight. In the morning, breakfast was delicious and there was a large variety. Definitely something for everyone available. Check out was just as easy as check in. Great place to stay if you are in Springfield.

    5
    « Love this hotel! »

    Stayed here for the first time and loved it! Rooms were super clean, staff friendly and the breakfast was delicious. Check-out was easy. The only thing that would make this better would be if the Wi-fi was faster!

  • 5
    « I traveling Meme »

    The staff was friendly, the room was clean and roomy, the pool was clean, and the breakfast was tasty with a good choice of food. The hotel was easy to access from the interstate. I would stay here again.

    5
    « comfortable and clean »

    good stay.....will stay again. Bed was comfortable and the room was clean. No complaints other than the air conditioner was a little noisy. Breakfast was a hot meal and tasty. We will stay again next time in town.

    5
    « Best motel experience in a long time. »

    Everything was good. We got the last room available, but it was clean and comfortable. The staff was helpful in finding a luggage carrier, and providing information. I recommend this motel to anyone traveling through the area.

    5
    « One Of The Cleanest Hotels I Have Ever Stayed In »

    I am the type of person who carries Disinfecting wipes with me wherever I travel. This is probably the only place I have stayed where I didn't need them. The lobby was spotless, our room was clean beyond belief and I couldn't find dust anywhere. The staff is amazing, they went out of there way to make sure we were happy and treated us like royalty. I only wish I could have stayed longer.

    5
    « The Best In Missouri »

    the staff makes you feel like you are home. They go out of their way to help with directions and info about things close around. They have an amazing staff and their breakfast is always top notch. It is a wonderful place to come home to.

    5
    « The BEST PLACE EVER »

    I have stayed at this place at least two or three times each year when I come to visit my Dad in Springfield, Missouri. It is always clean, the people are very helpful and friendly. The rooms are immaculate and the beds are VERY comfortable.

    5
    « Clean and Comfy »

    Bed was super Comfy. The room was clean. I have stayed at some expensive hotels and all their beds are hard as a rock. I chose the hotel by reviews only, so it's very important to keep doing what ur doing.

    2
    « False advertising. No truck parking »

    I specifically choose this location over another because it listed "truck parking." This does not exist. Cars were parked in the only area where a truck could pull through. When asked about parking in other empty spots, we were told,"No," because they were expecting a full house. The other fellow in a similar situation but with a longer load, had to park down the street and walk.

    4
    « Nice place to stay in Springfield »

    We were passing through Springfield on our way home from a cross country trip. The hotel was in an easy-to-access location. It's pet-friendly (small fee) and has a free full breakfast. Fitness center was small but functional. Only bad thing was the wifi in the room - wouldn't connect. This is a known problem with rooms that are in the back of the hotel. Wifi was fine in the lobby area and the business center. Room was comfortable and staff very friendly and helpful. Has a reasonably priced guest laundry that we took advantage of.

    5
    « Great stay for weekend Cardinals getaway »

    Great find for a quick trip to Springfield to catch a Cardinals game as a weekend break. Property is very well kept and staff helpful and friendly. Breakfast provided a wide selection of well prepared hot and cold choices. Pet was welcome for a minimal extra fee.

  • 5
    « Good place to stay in Springfield »

    I thought it was Clean, efficient, helpful staff. whats not to like! Bed was a bit hard but everyone likes theirs a little bit different. Very good breakfast with real eggs not the fake stuff. Well worth the money

    5
    « Very nice »

    The room was clean and the staff was helpful and cheerful,The breakfast was fresh and well presented. The eating area was clean and neat and well looked after during the eating period.Ceck out was a breeze,

    5
    « Great hotel »

    After driving 11 hours we needed a place to stay so I checked my AAA app and got a discount staying here. When I walked in I noticed how clean and updated the hotel was. Very main stream. The desk clerk was nice and informative. Walking to our room I noticed the cool carpet and the what looked like freshly painted walls. The hallways looked so open and clean. The rooms were also updated with nice carpet. Loved the bathroom floors.. so you get the point that it was updated right? And very clean.. the breakfast in the morning was great.. lots of different options. If you leave hungry then that's your fault.. loved the choices, from eggs, waffles with lots of fixings, oatmeal, Donuts, fruit.. loved it.. 5 stars..

    5
    « Our Yearly MO Trip »

    The appearance of the hotel, the professional friendly staff, the cleanliness of the rooms made our stay they a pleasant experience, the breakfast was varied and deliciously prepared. And a great location near our family

    5
    « Excellent visit. »

    Great location right off of I44, hotel offers airport shuttles, free wifi and free breakfast. Room was extremely clean and comfortable. Staff was very courteous even though it was the Fourth of July. All in all a wonderful visit.

    4
    « Best Western Plus, Springfield, MO »

    The one thing that stuck in my mind was the lack of cleaniness of the serving bowl for the half and half creamer to put in the coffee. The bowl had what looked like hair shavings and particulates in it which really put me off. The eggs tasted a little like powdered eggs. The Danish wasn't the best. Everyone was waiting on the waffle iron. Having a second waffle iron in service might be desirable.

    5
    « Super Helpful!!! »

    We reserved a block of rooms for out of town folks attending a wedding. That process was very easy and they even handed out the goody bags we provided for the out of town guests. The breakfast was typical hotel breakfast, but it did include HOT foods, which was nice. The pool and work out room were in great shape. The rooms had a microwave, coffee pot and a fridge. Our room was in excellent shape. We would recommend this hotel to anyone traveling through the Springfield area!!!

    5
    « Very pleases at the value of a hotel picked at random on a cross country trip. »

    We picked the hotel at random on a cross country trip just as a place to crash. The hotel was very nice with a clean and comfortable room and bright and airy public spaces. The hotel staff was very knowledgeable about the accommodations and got us into a room quickly and efficiently. The price of the room with a AAA discount was a great value. On check in the front desk attendant was very helpful giving us information about the hotel and breakfast in the morning. When we said that we were going to be on the road too early, she made us aware of a "Grab and Go" option that she would have ready for us in the morning. The same attendant was on duty at 5 the next morning and sure enough, she had muffins and fruit ready for us.

    3
    « Average all around and getting better »

    Stayed one weeknight while returning from vacation. Clean and comfortable. The hotel was undergoing renovation and everything looked fine. Free breakfast was about average for this tier of hotel. Truck stop type local restaurant next door.

    5
    « Great stay! »

    All staff were pleasant and helpful. The room was clean and neat, even though we arrived long before check-in time! We would be happy to stay there again at some time in the future if we travel to the Springfield area.

  • 5
    « Nice place. »

    The sink was slow to drain, but I forgot to mention it to the staff. Not a big deal. We used the business center to make a few copies which was nice. Breakfast was excellent with plenty to choose from and nothing ran out. They were making coffee at 9a still. Staff was great

    5
    « Good stay »

    Very nice facility. rooms were very clean and beds were comfortable. Staff is very friendly. Overall a good looking well maintained facility that is easy to get to. Would definitely stay there sgsin. Good indoor pool to relax in

    4
    « Attractive and clean inside and out. Easy to get to. Great staff. »

    Almost everything about this hotel is A-1. We really appreciated all of the staff with whom we came in contact. Katy Raney, Director of Sales was at the desk when we arrived, and gave us the VIP welcome. She is very knowledgeable this hotel, the Springfield area and the entire Best Western Chain. In the morning, Shirley not only made a great breakfast, but also chatted with us, and helped entertain some noisy hard-to-please young children in the breakfast room. William served us breakfast on our 4th morning, making up fresh scrambled eggs as we came in toward the end of the scheduled breakfast hours. He was also super pleasant. Maria Donjuan and Imelda Torres kept our room spotless - great housekeeping staff. On Sunday afternoon we wanted to take a walk for some exercise and asked Brandey McKnight at the front desk if she could suggest a shaded park. She recommended the Nathanael Greene Park. WOW, what a super place for a shaded walk on a warm day. Many kinds of flowers and trees plus play areas for children. If you have a couple spare hours while you are in Springfield, definitely go there. So I would say that Carol Johnson and all of her staff are top notch. SO.......why only 4 stars? Because the architect of this hotel SLEPT through the class on door placement. The closet door can only be opened HALF way because it bumps into the door closer on the entry door. There is room to make the closet twice as large, and just move the door over 2 feet. The bathroom door clears the toilet by exactly 1 1/4". A different floor plan would allow more clearance. Getting into the bathroom and standing out of the way to close the door to get at the toilet or bath tub is more difficult than necessary. SO.....would I stay here again? Yup. Everything else, including the price, was so good, I would tolerate these design shortcomings to stay here again.

    5
    « Thumbs up »

    Friendly staff every visit that we make, which is once monthly. They are always ready to accommodate special requests. Consistently serves a great breakfast! Convenient location to highway and local restaurants too.

    5
    « Great place! »

    Room was great. Bathroom sink drained a little slow but everything else was spot on. Workout room was great. Water and towels provided. Didn't use the pool but saw folks enjoying it. Will definitely stay again if we return.

    5
    « Stayed here overnight so we could catch an early flight out of the nearby airport »

    Very friendly, helpful staff. Room was very nice. Had a breakfast snack pack ready for us when we left at 5 am. Early morning shuttle was on time and very handy. Parked car for duration of our trip. Less than 3 miles from airport. Picked us up when we arrived with no problems. Would recommend.

    5
    « Wedding Trip »

    Our room was great, the location was just as described from the airport and close to where we had to go to etc. The staff was very friendly and accommodating. Our morning breakfasts were more than I thought and very yummy!

    4
    « Close to Airport Clean »

    We were traveling with friends from the Springfield Airport, so we all stayed here to catch our early morning flight. Clean rooms, comfortable beds and pillows and super close to airport. It was about a 5 minute drive tops.

    2
    « Unfortunate »

    Desk clerk upgraded me to a business suite when I checked in, larger room with a couch which was nice; but I had work to complete when I arrived and i could not get a Wi-Fi signal inside the room on my phone or laptop no matter where I tried. Signal was fine as soon as I stepes out into the hall but nothing inside the suite. Had good cell service so had to teather to my phone and use up data. And other than and unusually small bathroom it was alright. Was going to stay two nights but changed my schedule due to not being able to work in the room.

    5
    « 3 Night Stay »

    I have stayed at numerous Best Western locations. This property is the best overall for service of any of my stays. The hotel is an older property but well maintained. The front desk people are exceptional, the housekeeping service is prompt and the breakfast and server outstanding. I may never get to Springfield again. If I do, I know where I will stay.

  • 5
    « Don't let the plain exterior fool you »

    My room was very nice ... particularly for the easonable price. Decent breakfast ... and free. Staff was polite and helpful. The young woman handling the guest kitchen/dining area was obviously interested in customer service.

    2
    « Rude check-out staff »

    We were awakened at 7a.m. by a barking dog, when we reported this to the hotel we were pretty much told "well what do you want me to do about this". The woman was rude and hateful and didn't try to talk to the other guests to see what the issue was with their animal. Just left an overall bad taste in our mouth and next time we'll find a Marriott.

    5
    « Three Night Stay »

    Have stayed at Best Westerns on numerous occasions. Overall service the best of any stays. Front desk, dining and maid service staff were all outstanding. Great preparation and service of breakfast items.

    5
    « Great Stay »

    From the moment I called from the airport for a shuttle to the hotel until the shuttle returned me to the airport after my stay, I was treated by the staff and hotel very pleasant. When you travel as much as I do, believe me, this makes a big difference, I felt like I was an old friend of theirs.

    3
    « Just alright. »

    I personally think this place is over priced. It's nothing special. However, it's well kept. The rooms were clean and check isn't until noon which is nice, but it also delays check in until later because the rooms are ready. My son enjoyed the indoor pool, but we were sweating sitting in there watching him. The breakfast was good. William did a great job of keeping everything stocked and fresh. When we overlooked the pastries he showed them to us and let us know what else he had available. I probably wouldn't stay here again just because I can the same thing for cheaper.

    5
    « Breakfast »

    William, the cook in the mornings is super nice. Kept everything full and clean. Offered lots of help. Great experience. The rooms where clean. Locations was perfect for us. Only down side is this location does not have a soda machine for guest. You have to buy one.

    4
    « Very nice room »

    We had a king room. It was very spacious and clean. Check in was easy and fast. The staff was very courteous. The only complaint would be the space between the bathroom door, toilet and sink is very tight.

    4
    « Fit all my needs. »

    The room was very clean and comfortable. Love the extra pillows and towels. We had a pet room,there were no residual odors or appearances of former pet tenants. We will definitely stay here again on next cross country trip. There is a nice grassy area to exercise pets and take a walk.

    5
    « Best Western Review »

    I always stay at this particular hotel when I visit Springfield. It is near the airport and convenient. I like the breakfast offered as well. I would recommend this hotel over any other hotels in the area.

    4
    « Home on the other side of town »

    We usually stay at the BWP on Glenstone, but with the Car Show in town, everything was booked. The staff was helpful and with a little tweaking of the amenities we'll be back. This hotel is pet friendly.

  • 4
    « Clean, comfortable, good value »

    Recently updated with comfortable furnishings. Location easily accessible from Interstate 44. Located on outskirts of Springfield leaving local attractions not conveniently available. Quiet setting with minimal external noise.

    4
    « Always happy here! »

    Reasonably priced rooms. Close to airport and highway. Consistently nice, clean, comfortable and quiet. Friendly desk staff. Tasty free breakfast. Rooms have fridge, hairdryer, coffeemaker, etc. We recommend this hotel!

    4
    « Mini Vaca »

    Needs more friendly staff, most of the staff were just not very welcoming. All but one of them were. Other than staff, everything else was very good! The bed was comfortable, cable , Ac was good. Breakfast provided daily. Needs to switch up breakfast option on some days but I was good. Shuttle service was convenient for the airport. That was a plus having the shuttle.

    4
    « Business stay »

    Property and rooms were clean and updated. Bedding was comfortable. Location is close to the airport. I would recommend if you're in the area. Staff was friendly, knowledgeable and helpful. Thank you!

    4
    « 5 stars for room, 1 for location »

    In past years we have stayed at the Drury Inn but the hotel has gone downhill. We then selected the BW. The location is horrible. Didn't really feel safe. But the room was spotless and the staff friendly. Unfortunately we won't be back.

    5
    « I highly recommend this property. »

    The price of the room for the value is great!! The people there made us feel like their guests are important to them. They were very accommodating to all of our needs. Access to the interstate and good places to eat in the area was very appealing.

    5
    « Great hotel! »

    We are a family of 6 traveling for a bowling tournament and vacation. This was the only hotel that had adjoining rooms available. The rooms were very clean and cozy! When booking I first booked through a third party and when I went to adjust our dates it changed our rooms to completely different days so I called the hotel directly and talked to Katy and she fixed it for me after canceling out from the third party site. The staff was very friendly and always had a smile on their face when we encountered them!

    5
    « Great place to stop »

    We travel through this area several times a year and have stayed here on more than one occasion. We have always found the hotel to be clean and well maintained. The staff is very friendly and courteous. It is always nice to know you have a place to stay with comfortable accommodations at great value when in the area.

    3
    « Call Center Inadequate! »

    I was so looking forward to my stay at this hotel based on the Trip Advisor reviews but unfortunately I made the mistake of making my reservations through the BW call center rather than directly with the hotel. I spoke with Michelle at the call center and specifically stated that I needed a first floor room close to an exit or I couldn't stay in this hotel. She put me on hold and supposedly called the front desk to insure a room was available. When I arrived after a 12 hr drive, not only was a first floor room not reserved but the hotel was booked and no rooms available. On the plus side - Angie, front desk attendant, went out of her way to try and accommodate me including trying to move me into the handicap room (unsuccessfully). She maintained a very professional and helpful/kind demeanor despite the fact that I was very angry and verbally less than professional regarding the situation. My only other recommendation is that the mattress in room 202 be changed as it is very uncomfortable and sagging.

    5
    « Awesome »

    Loved the stay Carrie and Shirley were very helpful thanks a lot for the wonderful room and stay. Rooms were very clean and breakfast was delicious can't wait to come back and stay again. Thanks to all that work here and makes this the best place it can be.

  • 5
    « Nice, clean! »

    Refrigerator and microwave, yes please! Very affordable, comfy, clean room. The staff is very friendly, the room is very nice. The bathroom is a bit small, but the rest of the room is great. I didn't use the pool, but there is an indoor pool. There is also a small fitness room, again I didn't use it. Overall, I would highly recommend!

    5
    « nice hotel »

    nice comfortable beds, clean rooms, breakfast was good, most of all the location is what we liked close to the airport, would recommend this Best Western to anyone. Will definitely stay here again if given a chance to.

    1
    « Booking Refusal »

    After a mistake on the original reservation booking online, I notified Best Western customer service who contacted the Best Western Plus Springfield Airport Inn on my behalf. The hotel charged me the full night stay as a no show and refused to rebook the correct date.

    5
    « Very accommodating staff and clean rooms. »

    They offered a "hot breakfast" from 6:30 to 9:30 am. I was use to cereal, rolls and so on but was not expecting.... Hot biscuits, gravy, eggs and sausage! It appeared that it was being cooked by a wonderful lady named Shirley!! She was on the ball and when a tray got low, she disappeared and returned with more of everything needed. I was pleasantly surprised by her service and the meal itself! They need to hang on to this gal!!!

    5
    « Excellent, well run, clean hotel. »

    It was our first time staying here and we loved it! The room was clean, the food was good and Shirley, who works in the eating area, was amazing! She kept the area spotless and well-stocked! The general manager was wonderful to work with as well.

    5
    « Spring trip to Michigan »

    This was a wonderful place to stay. Wish we were there longer!! Our room was spacious, clean and welcoming. Queen sized beds that were to die for.. Small bathroom, there was a TV, Micro, fridge, and coffee pot. The staff were the best. I would like to thank Maria Torres for the clean and comfortable room, Shirley (?) our breakfast lady who had everything hot and ready. Clean and sparkling. The Check-in girls were very personable and helpful.

    5
    « overnite »

    very good experience left car to make plane trip, found everything in order when we returned appreciate taxi service made available to us when we departed and when we returned room was very adequate and reasonable

    5
    « Wonderful Place »

    The friendliness of the front desk staff made all the difference at this hotel. The location is wonderful. Easy on-off the interstate and lots of gas and restaurant stops nearby, yet the first floor room was quiet and virtually noiseless. Room was exceptionally clean and welcoming.

    5
    « Shelter from storm »

    Traveling through Springfi7when we were hit by a terrible thunderstorm. Stopped at a local resta d they recommended this Best Western. Glad they did. Beautiful room, very clean and comfortable. Bathroom was a little small but it was clean. Great biscuits and gravy for breakfast. Thanks for giving us a nice place to rest and shelter from the storm.

    5
    « Pleasantly Surprised »

    I usually stay at Marriott's and such....so I've never stayed at a Best Western and I was pleasantly surprised to see that this one is very updated and modern. Very Clean. They had a great breakfast selection. Staff was pleasant when I arrived....offered special checkout and added me to their rewards program. I will definitely seek them out in the future.

  • 4
    « Nice place to stay. »

    Our stay was on the weekend, we had set up a late check-in so it greatly bothered me that to save our room they called and required a credit card payment. We had planned to pay cash separately when we arrived. So yeah, no payment till check in did not work out. I guess if they would not have got ahold of us for payment while we were traveling we would not have had a room when we arrived. I liked having an indoor pool, nice breakfast and in-room appliances! Was very clean and comfortable.

    4
    « Not bad if traveling with a dog. »

    Booked it over the phone and to my surprise they told me right away they it's gonna be $15 for the dog. (most hotels try to hide it, at last in my experience) Rooms for travelers with pets are located at the end of the hallway so you have awesome aces to the back door that opens to a big back yard 75'x 75'. Three sides of this yard are fenced in and one is open to the parking lot so you can let your dog off leash if he/she will come back. The rooms are comfortable as most BW are in my experience. Staff was nice and even when my dog started barking at them for trying to clean in the morning before we left nobody complained. One problem I have encountered however is the shower. Mine for some reason was without the plastic shower curtain that stops the water from flooding the room and so the room got all wet. (that's the reason for the 4/5 stars) BTW. The internet is a bit slow in the pet rooms as well but low quality Netflix worked on my laptop.

    5
    « Hotel has very nice renovations, its like new! »

    I have stayed here once a year for the past 6 years. When I arrived this year I had a surprise waiting for me. They had renovated the whole interior. It was like stepping into a new building. Everyone was so friendly and most important to me is the beds were very comfortable. The price for the room was very reasonable. I would highly recommend this hotel to anyone staying in the Springfield MO. area.

    5
    « Emergency stop »

    We had originally planned on camping, but after hitting something on the highway in the dark that damaged one of the leveling legs on the camper and nearly sent us off the road, we had to pull off and get a room. Charlotte greeted us at the front desk and was extremely friendly and accommodating. She really turned a scary situation into a caring and fun one for our family. They only had a king bed room left and she gave us a rollaway. Very clean and the shower pressure was amazing! We could see our vehicle and camper from our room in the well-lit parking lot. The pool was perfect temp too! Great for unwinding! Breakfast was delicious, something for everyone! The boys especially liked the whipped cream for their waffles. Shirley kept everything stocked and extremely clean! On the way out we were allowed to take a care bag with a water, muffin and banana which was a great snack for the kids on the way home. We'd definitely stay if ever in the area again! Thank you for the wonderful experience!

    5
    « Unplanned stop wi.thout reservations »

    Newly renovated hotel. Very nice nicely done. Immaculate. Very quiet, I heard nothing through doors or walls. Price very reasonable. Of the three hotels I stayed in over the past 4 days, this was by far the nicest. I am glad I stopped.

    5
    « Business trip »

    Very clean rooms, Beds were very comfortable I would definitely stay here again, the staff was very friendly and helpful, highly recommended!! I will look for the Best Western Plus , when we are looking for a place to stay !!

    5
    « Awesome Breakfast Buffet »

    This Hotel is Run Very professionally.It is very clean with housekeepers being very friendly and helpful.We were visiting our grandchildren in Springfield and they stayed with us.This Hotel is very kid friendly with having a pool that was clean and just the right temp. The Hotel is close to fun activities in the area.We were very impressed with the breakfast buffet.It was very spacious.Shirley the hostess made sure the food was hot and kept the buffet area very clean.The steamer tray with hot fried potatoes was very scruptious,My 5 year old Grandson had spilled his drink,Shirley was right there to clean up the mess with no hesitation.Everything was well stocked and ready for the large crowd that was there.Best Western is lucky to have such a good worker with a great personality.We appreciate the desk help to be so accommodating too!

    5
    « Very nice accommodations and staff. »

    Room was excellent. Nice breakfast. Shirley helped me with gluten-free options at complimentary breakfast. I arrived without a reservation and the front desk offered me a room with AAA discount, which resulted in a good rate.

    5
    « Great staff »

    The staff were all super friendly and the rooms were very clean. It was a little expensive but it was worth it. The only issue I had in the whole trip was that the bathroom door wouldn't open all the way unless the toilet seat was up. I feel like that shouldn't prevent anyone from going though.

    4
    « Small bathroom no hot water, clean »

    Love best westerns pillows! The hot water heater was having issues so water was barely even warm during our stay, and oh the bathroom in king room was annoying small had to shut door and maneuver around it to get to the shower I was told upon checking out I'd get points on my be card and I didn't receive the extra, and when we showed up after 3pm and our room wasn't clean yet, so we waited In the hall until done.10-15 min. Otherwise it was clean hotel better than a lot of other hotels

  • 5
    « Nice motel »

    Spent two nights at hotel. Utilized the shuttle to the airport. Was very pleased with the service and the staff and the room. I would suggest that they clean their carpets. The rest of the room was clean and nice.

    5
    « Great staff and place »

    The staff at check on was great they got us checked in and told us where everything was. Very helpful. They put me in a room that was close to the exit so I was able to take my dog out while we stayed.

    5
    « Great Stay »

    Highly recommend. Staff was very helpful and friendly. The hotel and rooms very clean and comfortable. The breakfast was good with lots of selection. The scrambled eggs were fluffy!! We enjoyed our stay and hope you do too!

    5
    « Worth the extra mile »

    So I travel a lot for work and am a member of just about every hotel chains rewards program. I can honestly say that you should not waste your money at the other hotels in the area. The room was spacious, and superbly clean. The bed was comfortable, and the bathroom impeccable, nice spa head shoer and plenty of hot water at a great strength; no wimpy water pressure here. The staff was courteous and went out of their way to make you feel at home. Lastly, for the price ($60/night) you can't beat it. Will definitely make this my hotel of choice when I am back in the Springfield/Branson area.

    5
    « Good trip! »

    We stayed here on the way home from Thanksgiving. The room was clean and a good price. Breakfast is included. Angie was helpful at check in. I would recommend this hotel to anyone. If we break up our Christmas trip we will be back.

    5
    « Great »

    We first checked in at the Fairfield Super 8, walked into our room and walked out. The BW in Fairfield is what we expect of a hotel stay. The Super 8 in Fairfiled is more like an hourly rate roach motel.

    5
    « Great »

    Great hotel, staff was good breakfast good... pool was the only problem, it was awesome.except it turned fiancees hair green.. other than that great.. that 1 problem.isnt enough to give any less stars

    5
    « Exactly what we needed »

    We were traveling for Thanksgiving and stopped in Springfield to see family. Based on TripAdvisor reviews, we tried this Best Western and found it to be exactly what we needed. Clean, comfortable and with excellent service - all for a relatively reasonable rate. Thank you to the staff for providing us with a perfect stay when we were tired and needed a good overnight stop to rest and revive. Will definitely stay here again when we're in the area.

    5
    « multiple stays »

    Have stayed here multiple times. It is half way to our destination in Texas. Staff has always been friendly and cheerfully sees to our every need. Our room has always been clean and comfortable. I especially like the easy chair in our groom.

    5
    « Very good airport area choice »

    This hotel was clean and comfortable. It was very close to the Springfield airport and provided a free taxi to and from the airport. The Grab and Go bag in the morning was a nice touch, as we had an early flight and didn't have time to go to their breakfast room. The bag included a muffin, a banana, and a bottle of water. The front desk personnel were very friendly, helpful and professional.

  • 5
    « Quick trip »

    Just needed a place to stay while we went on a college tour, and this worked out just fine! The breakfast wasn't anything spectacular, but considering the cost for the night stay, I wasn't bothered by it.

    5
    « Close to the airport. »

    We had a very early flight out from Springfield and Best Western Plus was the perfect location. Close to the airport, several dining places and gas stations to refuel the rental car. The room was very spacious and clean.

    5
    « Clean and Friendly »

    The staff was very helpful and friendly. The room was clean and comfortable. There are near by places to eat. Only a few minutes from the Springfield airport. The complimentary breakfast was fresh and tasty.

    5
    « Nice and clean - comfortable room »

    Great place to stay when we are in Springfield. Quiet hotel with a good, hot breakfast and friendlt staff. This was our second or third time to stay here. We will definitely be back again. They had good coffee too!

    4
    « Great location- Defenetly will stay again »

    Very impressed with this hotel for the very reasonable cost. We were registered at a different hotel, but switched to Best Western. Staff was friendly and professional. Breakfast staff very efficient.

    4
    « Will Stay Here Again »

    This location was clean & comfortable. As soon as I opened the door, I could tell that someone had smoked in this Non-Smoking Room, and they quickly gave me another NS room. They had to take the first room "out of service" because of its last visitor! NS is very important for persons with asthma.

    5
    « Springfield Airport Inn »

    Place was nice. Would stay again if in area. Breakfast good. Did not start until 0630, should be 0600 on week day. room was nice and clean. Bed was ok. Think matress needs to be replace or at least turned over..

    5
    « Perfect location near airport »

    This is the nicest Best Western I've ever stayed on. New with all the amenities you'll need...from pool to breakfast. The front desk staff very helpful suggested we visit the6local restaurant next door for great country cooking plus discount for BW guests.

    1
    « No words... »

    Would not recommend. Angie was great, but other than that, totally dissatisfied. The bed was uncomfortable, breakfast, what breakfast? The stay was not enjoyable and would definitely not recommend this hotel.

    5
    « Quick overnight trip »

    Room and hotel were clean inside and out. Breakfast was hot and ready. Everything was just as I expected. We called to check in about an hour early and staff was very accommodating. No issues or problems.

  • 5
    « Great hotel to stay in! »

    We have stayed at this hotel for each of our visits to MO to visit family. We really like staying here and really appreciate the friendly staff! We appreciate all the help the staff gives us and the breakfast is very satisfactory.

    5
    « I liked the quietness of the room. »

    The room was very comfortable. We stayed in room 118 and the restroom was small. Had to shift to the side of the commode to shut the door, so privacy while using commode was either door open or shift.

    4
    « Quality hotel »

    Quality hotel, excellent price! Staff were courteous and friendly, helpful when needed. Breakfast was hot and plentiful. Most importantly, the room was clean and fresh smelling, not overly perfumed as is true at some hotels. The bed was comfortable and made for a relaxing evening and a good night's sleep. It is on a main thoroughfare of Springfield, making it easy to get to my destination. I would recommend this place to my friends if they were staying on the northern part of Springfield!

    5
    « Great Value! »

    Very comfortable room, accommodating staff, great breakfast, closeness to airport - all plusses for our stay. It made our short stay in Springfield, MO a pleasant one. The family style restaurant down the street was excellent!

    4
    « Best Western Plus Airport Inn »

    This Hotel was neat and clean. It was very helpful that they allowed pets..even though there was a $15.00 charge. The staff was great. Breakfast was not the best. Save yourself and buy coffee in town. The food had little or no flavor. Still, i would stay here again. Plus a wonderful family restaurant called Allies ...I think. Anyway we really enjoyed it.

    3
    « Loud outside noises »

    The phone lines were down and took awhile to get a room, the room was clean though. Then at 4:30 am a car alarm went off followed by train whistles every hour. Doors in the hallway slammed shut instead of shutting slowly and quietly.

    4
    « Nice Hotel! »

    Very nice hotel. Clean rooms and comfortable beds. A little ways out of Springfield, but still close enough to work! Smaller bathrooms than most newer hotels. Good breakfast choices except for the eggs.

    5
    « Very comfortable place, friendly & helpful staff »

    I needed a place to stay for the night after missing a flight, and this place was a great choice that really helped me relax after a very long day of inconvenience! Several other hotels I'd called beforehand were fully booked, and I was super frustrated by the time I got thru to this one, where I got the last available room for the night. I was super hungry to by the time I arrived, so I tried the family-owned diner behind the hotel, which served an amazing home-style dinner! My stay here was a very pleasant experience.

    3
    « No sleeping »

    Sleeping in this motel will only be possible with ear plugs. Train whistles blow all night and the doors to other rooms bang throughout the night. The room was clean and the bed was comfortable. When checking in the phones were down and it took awhile to get checked in.

    4
    « Good, but... »

    This is a nice, clean, well maintained hotel, very close to SGF. My only complaints were I didn't find the sheets the most comfortable that I have slept on and none of my devices would hook to the wifi. We left too early to tell what the breakfast was like, but they gave us to-go bags. The price was reasonable and I would stay there again, if I am in the area.

  • 5
    « Great stay »

    Stayed two nights for a soccer tournament, enjoyed the facility, very up to date and nice surroundings. The room was comfortable, bed was comfortable, pool was good but slanted on all sides (still had fun), breakfast was awesome, and everything looked new and clean.

    4
    « Clean, Nice, W/Airport Shuttle »

    I found a very good rate online, and booked without knowing for sure what would greet me upon my arrival (because of the low rate). Turns out I have stayed in much more expensive places with accommodations not nearly as nice! I was very pleased - the room was very clean, modern, and, wonder of wonders, the lamp bases had USB ports! I don't find them everywhere, so it was a nice perk. The desk clerk was helpful and pleasant, and the next morning breakfast was pretty good. Not a full breakfast bar, but I wasn't disappointed, at least. Possibly the best part - other than the great rate - was that I found out that I could leave my car at the motel instead of having to park in long-term parking at the airport, and the motel provided shuttle service via a contract with a local cab company both to and from the airport. The cost for this was half of the airport fee, and I didn't have to deal with taking my car to the airport. So all in all, this was a gem of a discovery! (NOTE: In the extra review tabs, the question asked is "does the motel offer free transportation to the airport?" The service is free, as far as I know. The cost for me to leave my car at the motel while I was gone on my trip was $6 per day, while the airport long-term parking would have been $12 per day, plus the cab service that the motel has contracted with is free to guests - the motel pays their fee. I did tip the driver both going to the airport and coming back 4 days later.)

    5
    « Very pleased »

    One of the best Best Western's I have stayed in. The breakfast was the best we have had. The room was very clean and up tp date. Ask for a room away from the train. We enjoyed going to the restaurant next door. Very large portions.

    4
    « It worked out well for our needs. »

    Airport pickup seemed slow and was a taxi not hotel shuttle but the drivers was very knowledgeable of the area and most helpful with our heavy bags. Front deal offered a to go breakfast sack since we were leaving before breakfast was served.

    5
    « Clean rooms »

    Always clean and comfortable. Has a nice pool and breakfast. Also they have free taxi service to the air port. Staff has always been friendly and helpful and since we stay there quite a bit due to my husbands flying to and from work it is nice they remember our names and treat us like friends.

    3
    « Ok Stay »

    At checkin the clerk just didn't act happy to see us. I just blew it off to maybe she's having a bad day. The room was comfortable and everything looked in order. All was fine till about 9:30pm and our do opened. I guess they give someone else the key to our room. Called the front desk and they where very apologetic. They even called back to explain what had happened. All in all a descent stay

    5
    « Comfortable, clean »

    I had a nice stay for a business conference. Room was comfortable and clean. Breakfast was repetitive for a multi-day stay but did offer a few options that met my needs. Contact I had with staff they were helpful and friendly.

    5
    « An Excellent Choice at Bargain Price »

    We checked in late after a long day on the road. The room was beyond expectation for the price. Comfortable bed with down pillows and nice linens. Plenty of towels for 2 or more. Soaps, shampoo, conditioner. Adequate bathroom, on the small size but plenty serviceable. Iron and ironing board, hairdryer, free wireless and hardwired Internet, 24-hour guest laundry and business center. Electric car charging complimentary for guests. Also complimentary airport transportation via taxi service that runs 24-hours with vehicle storage at a nominal price. The carpet appeared to be fairly new, with memory foam padding, very nice on the feet. We were hungry and tired, arriving after 9:00 pm, with many restaurants closed. The front desk recommended Casey's (a convenience store and gas stop) just a stone's throw down the road. We are not junk food eaters, but we were ready for some rest and so, off to Casey's we went. Surprise, surprise! The store had a mini deli sandwich counter and we enjoyed 2 Delicious wraps. My husband had the Italian of flatbread and I had the Turkey Club in a spinach wrap. Fresh ingredients, nice condiments and a lovely lady who fixed out dinner. We bought some Blue Moons to wash them down and back to the hotel we went to enjoy and relax. Better than usual breakfast in a nice room with TV and a very efficient hostess, clean and well stocked. Real scrambled eggs, fat sausages, biscuits, gravy, fresh fruits, yogurt, milk, juices, coffee and BONUS Belgian Waffle maker. Very good hotel, easy to get to, friendly staff and good eats!

    5
    « Home away from home »

    Everyone was so helpful in helping us get around the area that was new to us. Great location near airport yet close enough to all that we needed. No airport noise heard which was surprising considering it was less than 3 miles from airport.

    4
    « Could have been better! »

    The hotel overall it was a nice place the noise in the hall that drove me nuts must've been a tractor pull convention or something because those old people got up and just kept up all night what a waste of time and money !

  • 5
    « Clean »

    My mother passed away & we drove from Texas to Illinois. We did not have a reservation & we were accommodated in both Springfield Missouri & Macomb Illinois. I would recommend any best western plus properties for accommodations.

    5
    « Beautiful »

    Beautiful well kept and very welcoming. We were very pleased with the stay and would stay again if in the area. The staff was all very helpful and pleasant. The brrakfast was delicious and very good. Thanks

    5
    « Recommend this hotel »

    room and hotel were very clean. The staff was very pleasant and helpful, especially in facilitating the process in which my car was being picked up by a transport company while we flew home. Excellent location being close to the airport

    5
    « Gorgeous and comfy! »

    Seriously, you need to stay here! The rooms are beautiful and so comfy, great beds, super great staff! We got in very late after a long day of travel and the clerk was expecting us and knew our names. It felt so personal and welcoming. She even gave us each a little tote bag with snacks, fruit, and water so we didn't have to go to bed hungry. That's the kind of care that will keep me coming back!! The breakfast buffet was great and they even had gluten free options available for me! Do yourself a favor and stay here if you're in the Springfield area!! A +++ hotel!!

    5
    « Great »

    Flying out of Springfield, Missouri is not easy for a resident of Arkansas. The choice is to fly out of Little Rock, Arkansas or out of the airport in Springfield. The airport in Springfield is closer to my place of residence, so Best West Plus at your airport location is always the first consideration. On top of that the reception whether over the phone or in person is always a very pleasant experience.

    5
    « Nice, clean, friendly »

    We spent less than 12 hours here, but the staff was friendly and the room was very clean, as was the lobby and common areas we could see. We were upgraded on arrival but were too tired to try out the in room hot tub. We did appreciate the extra large room, though!

    5
    « Excellent experience »

    The staff was friendly, efficient and evidently well trained. The room was quite adequate with no problems encountered. I especially appreciated the special goodie bag of water and snacks provided to me on arrival.

    5
    « Great Motel! »

    The room was nice, clean with a comfy bed; also appreciated the free hot breakfast in the morning before continuing on our road trip. The location was very convenient to restaurants and the interstate.

    4
    « 65th high lschool reunion »

    got laryngites on the first morning and could not talk for the two days. Therefore I stayed there the most of the time. I did miss not being to park by my room. I was unaware of that until after I checked in.

    5
    « none »

    nothing reallt to say .everything was good, people were friendly, room was clean. would have liked the pool to be open later as by the time we ck'd in and had dinner the pool was closed. we totally enjoyed our nite .

  • 4
    « Would likely stay again »

    Very convenient from airport. Clean and comfortable. Friendly, helpful staff. Breakfast very standard but plenty of options. In-room jacuzzi tub actually worked very well. Nice large tv with good channel selection.

    5
    « Last Minute Choice »

    My husband and I were driving back home from Indiana to Dallas and had to leave Monday, Labor Day. Due to it being a holiday we did not know what kind of traffic we would encounter and how long we would drive. Both did not want to drive long after dark. We figured we would make it to Springfield, MO not long after dark. I was looking for places to stay on my phone and found a couple of hotels. My first choice was a LaQuinta which let you hold a room with just your phone number which I did. You do need a credit card once you arrive but this is very easy to do and they give you a four hour window to arrive. After searching a bit more I found the Best Western Plus (Airport) on another website for $40.00 less. Since we were only staying the night I actually went through the process of booking and prepaying (they did not have the same app). This Hotel is about 2 miles off the expressway even though it is a half mile from it. We arrived around 8:30 and found Angie checking in another person. She did acknowledge us and once the other person was done she helped us. She gave us all of the hotel information that pertained to our stay and was very helpful and friendly. We went up to our room and found it to be large and very clean with nice furnishings. Microwave, refrigerator and single serve coffee pot. The bed and bedding was very comfortable and very clean. The bathroom is modern though very small. Others commented on the bathroom door which is an obstacle but one that was easily overcome. You have to walk in and stand by the sink and then close it. I will say for us this was not a problem but could be for some people. I went down for breakfast and have to say the coffee was very good. The room was exceptionally clean and there was an employee present the majority of the time it was open. If she had to leave she returned in a couple of minutes and kept it spotless. There is an elevator that was quick, a pool which we did not use but looked inviting and a workout room. All in all if I ever needed a place to stay I would definitely choose this hotel again.

    5
    « Great place to spend a restful night. »

    Great! The little food bags were a total surprise and very fulfilling. Gave us refreshment in evening and again in morning. The rooms were pleasant and bedding comfortable. Staff was great. Proximity to airport super. Thanks.

    5
    « Great Place To Stay »

    We stayed here on a recent Friday night. While our stay was brief, our experience was excellent. From check-in to check-out this hotel was top notch. The staff was friendly and the rooms are in exceptional condition. The free breakfast was hot, fresh, and tasted great. We get to Springfield often to visit our daughter. This will be our go-to hotel for our visits. Great job!!

    5
    « Love this hotel & staff »

    Love everything about this hotel and staff. We stay here every year when going to our family reunion in Indiana. We're always able to get a room, whether last minute or booked in advance. The beds are so comfortable too!

    5
    « Quick stay in Springfield »

    Great staff, they were very helpful when checking in and when giving directions. Rooms were clean and modern. Location was good from airport and bingo emporium. Breakfast was quick and had many choices. We have stayed at this motel before and will stay again if we are in Springfield.

    5
    « VERY pleased. »

    Room was clean, quiet, and bed was comfortable. Breakfast was more than adequate. Will definitely stay at this facility again if in need of lodging in the area. Front desk help was quick to respond to my need for lodging late in the evening.

    4
    « Liked it! »

    Great breakfast. Clean rooms and super pet-friendly. I booked room online, so you're never sure about quality of the facility. Me & my family were pleasantly surprised. Friendly night staff. I would recommend to anyone look for a stay near the airport.

    5
    « greata place to stay »

    my husband and I were traveling from Oklahoma for a special occasion and visiting with family. the room was very comfortable, temperature and bed and pillows were just right. no bad smells. the bathroom was clean which is important to us. staff was extremely friendly and signed me up for rewards program. breakfast was good. one thing though, the floor around the waffle maker was sticky to walk on. all in all a good place to spend the night .

    5
    « Fantastic Stay »

    This hotel appears to have recently been renovated, and is impeccably maintained. This is the cleanest, freshest smelling room I have stayed at in the past year. Definitely will return any time I am in there area

  • 4
    « Comfortable, Quiet Night »

    Stayed overnight on a Thursday. Helpful, friendly Katy made our stay enjoyable. Good WiFi and breakfast, easy to get to and from. The bed was slightly soft for my taste but certainly acceptable. Very comfortable lounge chair and Ottoman. Didn't use the indoor pool but it looked quite nice. Just what we needed for our pass thru Springfield.

    5
    « Fresh paint and clean rooms »

    This hotel was just remodeled and you can tell Fresh paint and clean rooms. The bed was new and so were the carpet. Katy the front desk lady was especially fine gave me tips on the best restaurants and food

    5
    « Great place to stay! The rooms are clean, the staff is very accommodating , they are able to get you to and from the »

    clean, they are attractive and the beds very comfortable. The staff is extremely accommodating and computer usage is available. Have stayed there several times when I've flown out of Springfield. It's one of the best places I've stayed in my 70+ years. accommodating, computer access is available, they have a great breakfast,

    5
    « Family road trip »

    The room was nice and clean, even though we were able to get double beds. They gave us extra towels and shampoo free of charge. Rooms are very sound proof because we heard no one at all. Free breakfast was nice as well!

    5
    « Friendly staff »

    Everyone was very courteous. Very clean rooms and the hotel itself also. The breakfast was hot and the lady working it was very nice kept it full all the time. The only thing was a little farther from the highway than I thought.

    4
    « Nice place to stay close to the airport »

    I had to book a room because I missed my flight and the next one was in 16 hours. It is abut 4 miles to the airport but with nice amenities. Unfortunately I was not in the mood for the amenities. Room and bathroom were recently renovated and very nice. It also had a nice 45" HD TV. No eating places that are within walking distance.

    1
    « Barking Dogs, Hard Beds, Horrible Breakfast »

    Check-in was the only good experience. Guest with the barking dogs and the guest next door watching television with the volume louder than the barking dogs was very frustrating! Breakfast offerings included biscuits, terrible, tasteless, thin gravy from a powder mix; terrible, tasteless, rubber eggs (probably frozen); terrible, tasteless, frozen sausage; no coffee and no attendant. Found the breakfast attendant behind the front desk complaining to office staff about how bad some of the breakfast items were and that guests expect better. Asked if someone could make more coffee, several guests were waiting. At check-out we canceled our reservation for the following Thursday and Friday night. Asked for a cancellation confirmation and was told they didn't have one they could provide us with, asked for an e-mail confirmation and was told they would send it, 9 hours later no e-mail, called the 800 # for BW, explained why I was calling and was given a cancellation number. Internet very slow. Beds very hard. Bathroom very small. Terrible experience for me, my husband and our daughter!

    5
    « Fantastic room and great value! »

    The room was priced well and very modern and clean. The front desk staff was very friendly and helpful and the checkout was fast and easy. The beds were so comfortable and we got a great nights sleep.

    5
    « Very accommodating »

    I was traveling with my family including a 13 yr old and a fussy teething 8 month old. She was wonderful with setting our room up. Very accommodating to our needs and privacy without disturbing other hotel guest considering our late frazzled check in. She understood our situation and was happy to help. We appreciate that GREATLY! I believe it was Angie, thank you!

    5
    « Great place to stay »

    This hotel is very clean, rooms are very nice, very clean and comfortable. very quiet!! It is conveniently located to airport and as well as local city locations. great parking. efficient and helpful staff

  • 4
    « OK Stay »

    Not to much to say. We needed a place to stay for the night and have had good luck with most of our stays at Best Western. The room was clean. The beds were comfortable and we got a good night sleep. The breakfast was pretty much the standard breakfast you would get at all hotels today. Mostly carbs and very little protein. Eggs and sausage, I prefer beacon.

    5
    « Excellent stay »

    Excellent stay, heated pool, breakfast, clean, quiet, friendly staff. Free shuttle to Springfield airport. Had to leave before breakfast (6am), and they had a "brown bag" breakfast prepared for me to take "to go".

    5
    « Friendly staff, clean room, convenient to airport. »

    The hotel is conveniently located for our overnight stay. Lobby is warm and inviting and clean. Coffee and ice water upon arrival. Breakfast in morning as well as grab n go. Room was good sized, very clean and a/c worked great.

    4
    « Good Place for the Weary »

    Our flight was canceled last minute leaving more than a 100 people scrambling for a last minute hotel. Realizing all hotels were filling I used Booking.com to get this hotel. The cab was free, paid by the hotel. We were checked in and found there was trouble with the air condition. Katie quickly arrived and helped us with the controls. When I mentioned we were thirsty, she filled a bag with food and drink. The breakfast was impressive with variety . There was even bacon! Coffee so so. We are glad we ended up here.

    4
    « Room and breakfast »

    Violeta who worked in the dining breakfast area was very good, helpful, kept the food available and a wonderful array of items. Very impressed with both, will stay here again. Business center did not have a wireless printer which was a bummer, the bathroom very small but everything else was 100%.

    5
    « Hotel close to airport »

    This is a convenient location near the airport. We needed a last minute place to stay when our flight was cancelled. The hotel sent a taxi to pick us up and drop us back off at the airport, free of charge. The staff was friendly and helpful.

    5
    « Best Western Plus; A Pleaseant Suprise »

    Traveling quite a bit for business, you have your favorite chains, due to the idea of consistency. Recently, I was in a place knowing I would be stranded in Springfield MO or in DFW for a connecting flight. I chose "A". knowing the next morning I could get to where I needed to go, bypassing DFW and going home for what would have been an hour. Called all of the normal chains I stay in. All were booked. Called the Best Western Plus initially feeling it would be better than sleeping in the airport again. I was pleasantly surprised as to the professionalism of the staff, the decor and the inside and outside appearance of the building. No Grief, no problems. I will definitely consider them on future trips. These aren't the "Old Best Western's" from when I was a kid.

    5
    « Amazing Beds and Super Clean! »

    This was one of the best stays at a hotel I've had in a long time. The staff was helpful and friendly. The room was modern and up-to-date and super clean, but the best thing I found here was the beds. They were hard to get out of the next morning. The location was very close to the airport but it was quiet and in a good safe area. There were plenty of restaurants and food delivery services available. I had only planned on staying one evening but due to being bumped off my flight I was there another night. Although not making my flight home was upsetting, knowing that I had this hotel to layover in made it much easier to accept.

    5
    « Pick up from the airport »

    The courtesy phone at the airport, for pick up, did not work properly or instructions not clear. But, after connecting the taxi service to hotel was good and timely. The taxi trip back to the airport was on time and well organised.

    5
    « My first stay at Best Western. »

    The room was clean and very comfortable, the temperature of the room was just right. The bathroom looked inviting, clean and ready to be used, and the towels were plush. This will not be the last stay with this chain off hotels. The full breakfast was an added plus. Keep thigs this good or better.

  • 4
    « Good for the price »

    Stayed here with my family the night before an early morning flight. Good, clean property that provided a good night's sleep. Be advised that, although it has airport in its title, it's easily five miles from the Springfield airport.

    5
    « the best hotel and workers in springfield »

    clean and tidy and good service and free breakfast and swimming pool , especially Alicia and Angie did the best service to all customers. every time i go outside and face problems ,they will help us solve it such as showing me the near mall and restaurant and help me call taxi .

    5
    « Convenient to Airport »

    Clean, well laid out hotel. The room was very comfortable, and quiet. Location convenient to airport, and local restaurants. Plenty of parking, and safe area. I would definitely stay again when using SGF.

    5
    « Nice stay »

    Nice quite stay. Close to interstate but far enough away. Food is approx. a mile away, bubbas bbq was good. Front desk answered all my questions and had some good suggestions on where to eat. Breakfast is like all other Best westerns. Good and filling.

    4
    « Float trip »

    We went to Springfield for a weekend getaway and float trip. We stay at Best Western whenever possible. This was a nice hotel but did have a couple of issues. The bathrooms are very small, almost like a bathroom in an RV! You had to maneuver around the toilet to shut the door. The beds were very comfortable, but the pillows were like rocks. Breakfast was good and service was very friendly. We would stay here again, but I will bring my own pillows the next time.

    5
    « Fantastic quality, affordable stay! »

    We've stayed at this particular hotel several times now when we visit the Springfield area. The rate is perfect for a longer visit and the kids love the pool, although it is a little cold when you first get in. Violeta does a great job in the breakfast area, keeping it stocked and clean. The gals at the front desk are super helpful and we have been able to get our two rooms that are connected, so that the kids can move freely between our family's rooms. The beds were ok. Not the most comfortable I've slept on, but not terrible. The carpet was in need of a good cleaning as it made our feet dirty, but we just wore our shoes during our stay. Overall, a great value for what we got! And we will definitely stay here again next time we're in town!

    5
    « Vacation »

    This hotel was very nice and I would definitely stay there again. The staff was very helpful and our room was very nice. We loved our jacuzzi room and the bed was very comfortable. Breakfast was also good.

    5
    « Great stay »

    Great place to stay. Very clean. Wonderful breakfast. Staff was helpful and came across as though they cared. Got our best price on line. Got to use the business center, computer was very slow. Enjoyed our stay. Would stay again.

    5
    « Enjoyed our stay »

    The staff was very pleasant and made us feel welcome. The hotel overall was clean and well kept and our room was very clean & comfortable. The breakfast had a good variety of food choices. The only issue with our stay was the lack of nearby restaurants. There was only one within walking distance and it was just average. We would consider staying at this hotel again if we come back to the area.

    5
    « Excellent hotel, excellent staff »

    Clean, comfortable, new...excellent experience. The front desk staff was very accommodating and Violeta was incredibly gracious in offering my boyfriend and I breakfast even though we were late and did not make it down during the specified breakfast time.

  • 5
    « Very nice hotel »

    Everything was so clean and the staff was so nice!! I road trip from Chicago to New Mexico a lot and I will definitely be looking forward to next stay here. The staff was so friendly and nice especially Violeta. We were late coming down for breakfast get she was nice enough to let us enjoy the breakfast with no rush. Thoroughly enjoyed the stay here

    5
    « Missouri Trip »

    everything was great felt welcome pleasant to the eye staff was wonderful friendly informative good service to airport good conversation lobby was good rooms were very clean soft linens i would go back

    5
    « Great Place to Stay »

    We recently spent 5 days at the Best Western Plus Hotel, the staff was amazingn Carol the General Manager went out of her way to see that we had everything we needed, as there was several family members staying here as well. The rooms were clean and comfortable, and the breakfast was very good. Violeta made sure there was plenty of fresh food on the buffet and the area was clean. I would recommend this hotel to anyone, our stay there was great. Staff friendly, rooms clean, food was good and location to just about everywhere in Springfield was good. I give them 5 stars. Jim & Billie Wheeler

    5
    « Like a higher end hotel »

    The hotel was remodeled in fall of 2015 and has a brand new looking. It looks like you are in a higher end hotel and it does not have that stale smell that mid range hotels usually do. The whole facility was really clean. The staff was very friendly and helpful. We really enjoyed the continental breakfast which has even warm meals on the menu. I only can recommend this hotel if you stay longer in Springfield.

    5
    « Friendly Place »

    Had an enjoyable,stay over the 4th of July weekend. It is easy to find and the price is right. The staff was friendly and the room was clean and nice. Will stay there again when in Springfield. Thanks!

    5
    « Excellent »

    Absolutely no complaints whatsoever. Room was clean, quiet, and well stocked with all the amenities (blow dryer, iron, coffee maker, microwave, fridge). Would definitely stay here again during my future trips.

    5
    « My stay at Best Western »

    Staff very friendly and helpful. Clean and comfortable bed. The location is close to the airport, and easy to find. I will stay there again, if I am in the area. I would recommend this hotel. I did not eat breakfast this time, but I have in the past and it was good.

    5
    « Quite nice! »

    We arrived and received an upgrade from our reservation made earlier that day. The hotel was easy to get to and we had a nice suite to relax in from a long day of driving. We have stayed in this hotel several times and would recommend it to anyone.

    5
    « Excellent - will be back »

    Great staff. Nice stay! Everyone was helpful and the property was clean and well taken care of. They take care of the place and it shows. Thanks for keeping our room clean. Good area to stay in. Next time I will review right away!

    5
    « Wonderful Stay . . . »

    My wife and I stayed overnight on our way home to Texas and the room and staff were both exceptional. The check-in staff assisted us with our dining choice and we thoroughly enjoyed the recommended establishment, a newly opened barbeque restaurant. Our room was clean and comfortable and we were able to park close to our room as we left most of our luggage in the vehicle (the parking lot was well lit but we wanted the extra peace of mind in case someone decided to chance it; no one did). Springfield is at the mid-point between our in-laws city and our own and I expect we will return to this location again. The price for the room was very competitive with other facilities in the area and the complimentary hot breakfast was a great way to start the morning and saved us the expense of another meal on the road.

  • 5
    « excellent hotel staff »

    We only stopped for the night, but from the check in clerk to the breakfast attendant, the staff was so friendly and made you feel very welcome. The room, like most Best Westerns, was impeccable. The breakfast was good was lots of choices.

    5
    « Trip »

    Friendly staff who seemed to go out of their way to assist you during your stay. Indoor pool a little cool but refreshing after a day of driving. Breakfast tasty and once again caring and friendly staff.

    5
    « Great hotel and staff! »

    We were greeted warmly when we checked in. Breakfast staff did a great job with keeping food stocked and replenished. Violeta was very friendly and helpful. Hotel has been recently redone (it is obvious it has recently been updated).

    4
    « Great experience. »

    Friendly staff, clean rooms and hallway. The sheets did smell like bleach which I wasn't a fan of and the bed was not all that comfortable. We took our 1 year old daughter and they provided us with extra blankets for her. The room was perfect temperature and the the a/c worked great. And the tv was perfect size!

    5
    « 2nd Stay »

    We stayed here again this year on our way to visit family. Great place. It is pet friendly as well. Helpful staff, very clean, comfortable rooms. Quiet area. We will make this a regular stop on road trips.

    5
    « Better »

    Extremely clean, excellent staff, good breakfast, well worth the price. Will now consider BW Plus over other chain hotels. Was happy to see a microwave and fridge in the room. I don't get these at twice the price from the Sheraton. Workout room clean and had towels and water available.

    5
    « Great stay »

    The rooms were updated and clean. The desk clerk Angela was extremely helpful and friendly. It was very helpful having a shuttle to take us to and from the airport. I would not hesitate to stay at this Best Western again

    5
    « excellent »

    I have stayed there two years in a row the Hotel is always clean the Rooms are excellent the staff is very friendly and helpful breakfast is on time and always hot I give them a big A++++ I will stay there again next year

    4
    « A good choice »

    We stopped for the night while on a road trip. We had absolutely no complaints about this hotel. It was quiet, clean, and the front desk staff were friendly. I used the fitness center, which was small, but had enough equipment for a decent workout. The elliptical machine seemed to be broken. We enjoyed the hot breakfast served in the morning. The food was fresh and there was a woman who was constantly refilling and keeping the breakfast area spotless. We would definitely stay here again.

    5
    « Best Western Springfield - Airport »

    This is an excellent facility. The rooms are ample, clean and comfortable. The manager, Carol, is very accommodating and the hotel is usually available for flights. The location is close to the Springfield Airport and has shuttle service that is efficient. There is a Dollar General store across the street and there is a wonderful little restaurant with "home cooking" next door. If you are a rewards customer, this is a great place to stay. There are some nice amenities as well. A great value for your dollar.

  • 5
    « Cancelled flights »

    Violeta had the breakfast room open 10 minutes early so my daughter was able to get breakfast before heading out to the airport. Room smelled.like smoke but was otherwise clean and updated. Everyone was friendly. Thanks!

    3
    « clean and friendly j »

    was happy with room and service other than inability to run bank card as debit..so had to spend more money and time in the heat to beable to check in...major inconvience ..wish they could have taken money or ran our card as debit..its a system in place by our banks that cant be taken of f to prevent fraud... ac was having hard time keeping up with heat as well.. need recharged possibly... was not issued a comp or even appology

    5
    « Great place to stay »

    Staff was courteous and professional. Check in and out was effortless. We stayed for a convention. The room was clean and and the beds were comfortable. We enjoyed our stay and would consider this hotel first for a stay in Springfield. It's a little further from JQH arena but traffic to and from hotel wasn't bad.

    5
    « A Great Value »

    This property is located only 4 miles from SGF airport, has a 24 hour shuttle service--is very clean and compared to other brands nearby is the BEST value--We were very Pleased. This is one of those places you will return to or tell your friends and family about.

    2
    « Not what I was hoping for. »

    When we arrived a couple of the front desk staff seemed a little irritated at first. Not sure why. Pool was freezing. My 3 year old loves to swim and tolerates freezing spring water but this pool she wanted out pretty quick. The worst was the biscuits served at breakfast. They looked vey old and tasted like spoiled milk. Gravy was good, eggs and waffles good aswell. Room was clean but the pillows were awful. We ended up sleeping without any. And wifi was worthless. I couldn't even open my search engine it was so slow. They were very full so maybe to many were using it and slowed it down. But they should have wifi that can handle that.

    5
    « One of the best! »

    This experience was one of the best that I experienced in my travels. The staff was helpful and friendly. The rooms were clean and comfortable and the breakfast was excellent. It would be worth going out of your way to stay at this Best Western.

    5
    « Cleanest and nicest place »

    Large, modern rooms. Very, very clean. The sheets are so soft and the pillows comfortable. Layout of the facility is efficient. I like how clean and wide the hallways are. You could vacation here it is that nice inside. The staff are cheerful and very helpful.

    5
    « The stay at this location was extrodinary and the site was clean and organized.. Would recommend this location to anyone »

    This hotel is in a great location 4 miles from Bass Pro shops and then exactly 4 miles to SF Airport, very user friendly. They had some very nice amenities on site, weight room inside pool , ext.. Overall excellent stay..

    5
    « happy »

    Stay at this hotel, great hotel and staff. happy happy happy happy happy happy. no tips or guide. close to store and restaurants. very close to airport and rental car drop off. Nice breakfast in the morning. I hate writing reviews. When I am back in Phoenix I will stay at this hotel.

    4
    « Disabled in Springfield?! »

    I was surprised that there isn't much information on hotel web site's regarding accessible rooms for the handicapped. I had to call and ask what each one offers (on the west side of town, where we needed to be). This Best Western has a 'Roll-In' shower which was a necessity for my son but this feature only comes with a King bed. Also we had to bring our own bath chair since hes not able to sit on the pull down seat. The room size was doable for a wheelchair, although the average desk wasn't tall enough for him to use as a table. The TV is located on top of a very high cabinet that contains a fridge and micro so he was unable to use the remote at that tall angle. Free breakfast if you can get there in time and probably would have been okay when still warm. Minor detail.. but disappointed there wasn't cut up fresh fruit. Forget about using the little coffee maker in the room. I thought it was broke but was told you need to pump every ounce of water.Time to upgrade! Easier to get fresh coffee in breakfast room or in lobby. Overall this hotel was fine and has friendly employees. Not huge so no long walks to parking lot. We felt safe here. Not in resort category but nice enough and clean for the price. (Pictures included)

  • 5
    « Great hotel »

    The hotel si new. Very clean with comfortable beds. The staff was very friendly and accommodating. The restaurant. has a wonderful chef. The meals were delicious. Located very close to the airport, they have a shuttle that only takes a couple of minutes to pick you up.

    4
    « Pleasant Surprise »

    The hotel looked "ok" from the street, but the interior and rooms were a pleasant surprise. Quite, clean, updated and well furnished for this price range. Breakfast options were limited. Very convenient to the airport... 5 minutes away and the best option for airport stay. Restaurant options require a 5 minute drive. Violeta (staff) was very helpful with breakfast and local suggestions.

    4
    « Super service and great staff »

    We needed a park and fly in reverse. They were very accommodating and happily provided transport both ways even at the wee hours we needed. The breakfast was a full hot breakfast with blueberry waffles even. Clean and comfortable rooms. What more could you ask.

    5
    « vacation through springfield »

    the motel was very clean, personal friendly, helpful, and professional. breakfast was really good. the location was very handy to access different sights in Springfield and easy to get in and out of. the rates was competitive to other motel. overall great place to stay while vacationing.

    5
    « Staying at the BW »

    Rooms always tidy and clean. Doesn't have the closed up smell some hotel rooms have. The staff is always friendly. Air and heat always work. Grandkids like the pool. Has a shuttle to the air port. Its close to the air port but not so close you hear the planes. Beds are comfortable. All in all a good place to stay.

    5
    « Handicap friendly »

    I liked it so much that I stayed here the next week on my way back home. Since my mom and I are both handicapped, it was so nice to find all the handicap conveniences either in the room or available. Nice clean hotel.

    5
    « Great place to stay! »

    The staff were very helpful, and courteous. The rooms were clean, and comfortable. We did not get to use the pool, but the area looked clean, and well kept. Breakfast was well supplied, and there were plenty of table for guests. I would recommend this location to anyone in the Springfield area!!

    4
    « Last minute »

    Driving late and took a chance. One room left so snagged it. Clean and nice. OK breakfast. Very nice staff. A little pricey for last minute. Not far off the freeway and plenty of parking, even for no vacancy.

    5
    « Best Wetern Plus blew away the competition »

    Stayed at Residence Inn Marriott recently (and stayed at multiple nice hotels the past year) and this hotel was so much better. More comfortable beds, carpet, multiple USB plugs and power outlets. Great job best western!

    3
    « Adjoining rooms »

    If you are not with the party in the adjoining, it was very noisy. Mattress was hard. Breakfast was not restocked at all. The check-in staff was great. Pool area was clean, but we didn't use the pool. No whirlpool available.

  • 5
    « Angie was a delight! »

    Pulled in about 6pm, tired, and Angie was was a breath of fresh air. She helped us find our BW membership on line, applied our AARP discount, and was just pleasant energy after a long day. The room was among the best, the breakfast area well attended, roomy with the standard fare but nothing lacking. The signage was plentiful and easily visible from a distance down the hall. Will return.

    4
    « Nice place near the airport »

    Front desk service was friendly, efficient and helpful. They had good restaurant recommendations and offered Breakfast To Go for our very early flight. Room was very clean and comfortable. This hotel works well for a quick stay close to the airport.

    5
    « Nice room, close to good food. »

    My reservation was ready. Room, bath, shower excellent. TV a bit difficult to change channels but we figured it out. This is our second visit and the motel has consistent nice quality. We especially like Alli's restaurant, right next door which has excellent food, selection and prixes.

    5
    « Travels »

    Everything was great from beginning to end. Staff were very friendly and helpful. Room was very clean and pleasant. Breakfast and coffee were great too. Every thing went so well we stayed on our way to our destination and again on our way home.

    5
    « Much better than expected »

    Hotel was excellent!!! Super clean, beds were comfortable, and the staff was wonderful. The girls that were there when we checked in knew we were flying out super early the next morning so when we were leaving the lady at the desk that morning called us by name and handed us to-go breakfast bags stating the night girls had made the bags we were handed "for us". While I know it's not uncommon for hotels to have grab and go breakfast it was very sweet to be made to feel special.

    5
    « Clean and courteous »

    I traveled alone and wee hours of the night. I felt safe and the hotel even had a taxi waiting for me at 1am so that I was not standing at the airport! You would need a car to leave and get anything to eat, but other than that it's a wonderful property to stay at.

    3
    « Fair to middlin »

    Cost too much for what you get. Employees were friendly, but the cost was too high. Tried to get a roll a way and was told no due to size of room. But the room had more than enough room for a roll a way. Carpet was not very clean.

    4
    « Surprisingly nice motel. »

    This motel was very near the airport. The rooms appear to have been redone recently. The breakfast was typical for a motel--adequate but nothing special. There were very few decent restaurants nearby.

    5
    « Best Western Plus was a Bargain »

    We stayed at the Best Western Plus at the Airport after a late night flight. It was the nicest looking Best Western I had ever seen. It was better than some of my stays at the higher end hotels. Good breakfast, Nice pool and weight room too.

    5
    « Route 66 trip »

    The staff was extremely friendly and helpful. Rooms were spacious and clean. It was easy to find off the interstate. We would stay there again if in the area. We would recommend it to friends. Great place!

  • 4
    « weekend getaway »

    Nice hotel, clean, nice sized rooms, friendly staff, nice breakfast, hallways were a little noisy at night. Room doors slam shut if not held and this happened a lot at night. A little bit of a drive from a lot of the attractions, but yet away from the busy traffic.

    5
    « Location »

    Location is everything. This is the closest hotel to the Springfield Missouri airport. Great facility. Very friendly and helpful staff. Room was very modern and up to date. Lots of lighted parking area.

    4
    « Positive Experience »

    On a long road trip, we decided to stick to Best Westerns to simplify our decisions. We stayed here 1 night. We got in late, so food options were limited. Also, few delivery options to that location. We called a Chinese place mentioned in the BW guest book. Had to find the menu on line before we called. Speedy delivery and food was good. Had a swim in the pool. Very nice! Room had a desk w 2 chairs, which was nice for eating. Also an easy chair/ottoman (room had 1 king bed). Bathroom is tiny but strong shower felt great. Hot breakfast included scrambled eggs, sausages, biscuits, & gravy as well as all the typical continental items. Everything clean & comfy.

    5
    « Great stay »

    This hotel met all my requirements! The shuttle to and from the airport was a big selling point. Great clean room and breakfast included. Friendly staff and the grounds were well kept up. I will recommend it or stay there again.

    5
    « Best Western »

    Overall very pleased with my stay, the staff is friendly and it is in good proximity to the airport. There is a small gym, free breakfast, free internet, and plenty of parking. There are many locations to eat around the hotel.

    5
    « Wonderful Stay! »

    The hotel staff was extremely friendly, wished my daughter a happy birthday! (She turned 5) We had a blast. The rooms were clean and the Jacuzzi tub in the room was relaxing. We only stayed one night, but we slept great.

    5
    « Good hotel for traveling out of airport in Springfield MO. »

    Hotel was close to airport and convenient to locate. Breakfast was good and hot. Staff was helpful and friendly. Inside rooms were good for security. Typical hotel for short stay and overnight stop. WIFI included free. Bathroom was small but adequate, .

    5
    « Clean Comfy Beds! »

    I have always enjoyed the beds and pillows at Best Western Hotels; This location was no exception! I wish I would have been able to stay longer as it was a very nice Hotel. There was an indoor swimming pool right off the front desk and close to rooms.

    5
    « Comfortable Stay »

    The staff was very friendly and helpful with check in and check out. The pool was clean and enjoyable after a long day of traveling, The location to the airport was a quick and easy drive. The complimentary breakfast was very enjoyable and a great tart to the day.

    5
    « Great location near airport »

    This hotel is the perfect location if planning on flying out from the Springfield airport. They will provide free transportation to the airport as well. The staff is very accommodating and friendly. It is close to the expressway I-44.

  • 5
    « visit »

    Room and service were good . The only complaint was a little slow on the Shuttle service with yellow Cab . We did get to our destinations on time and no fault of the Hotel Staff . They are using yellow cab and it was a little slow , They did say they will use other cabs if necessary.

    5
    « Hospitality on the Edge of Town »

    I love places that are great without knowing it. This property is one of those... I enjoyed the staff, the rooms, the breakfast, the quirky diner next door. The experience as a whole was exactly what I needed as I was just a third of the way on my long journey West along the old Highway 66. I will definitely consider this one of my homes away from home. Tichiganblues

    5
    « Cancun trip »

    This hotel is awesome. When I got back my car was ok and the taxi picked me up in a timely manor from airport. I would diffently stay here if I have a eary morning flight. The front desk staff goes out of there way to help with computer or printing documents you need. Car is safe and cheaper than leaving at airport with transportation to and from airport

    5
    « Our Springfield Stay »

    Glad we chose Best Western Plus. Wonderful, helpful employees. We enjoyed our stay here and would recommend this hotel to anyone staying in the Springfield Airport area. They provided cab shuttle, at no charge, from the airport to the hotel. Great service all around.

    5
    « Salinas visit »

    Thanks to Carol & her staff. All were helpful & willing to answer our questions on things to do in the local area. Breakfast was awesome, my grandkids loved the food & pool. Thanks again, we loved our visit.

    5
    « Nice »

    Close to the airport which was important to us as we arrived on a late flight and needed a place to sleep. Hotel was clean and quiet. We found breakfast to be better than expected with some hot food items.

    2
    « Nice Hotel, Not So Great Service »

    Room great, facililty good for the price, service- didn't do what they promised. Smoky room and didn't seem to care. the stay would have been very good if what was told to me had happened. I felt like a pain. I was let into my room a little early so I could freshen up prior to a meeting which was great. then when getting to the room it was extremely smoky. I was told there was not another room which I can appreciate but was told they would bring an air cleaner up . This did not happen. I was also told that they had not been told of a smoky room, which made me feel like they did not believe me. I better not get charged. I am a non-smoker and the smoky room left me nauseated and my clothes still smelling like smoke after several days. Yuck. Too bad, it really is a decent property.

    5
    « Very Nice Stay »

    I checked in much later than normal and the evening staff was very helpful in getting me checked in without a reservation. This is not the first time I have stayed here. The staff and amenities are very nice. I would definitely recommend this motel to others.

    5
    « Exceeded Expectations »

    Walking in the entrance of this Best Western I felt like I was in a larger, more cosmopolitan city, the lobby was new & modern, just lacking a bar where you can grab a drink after work & meet colleagues. The check-in process was quick, the room was clean, quite, beds comfy, & large enough. Breakfast was great (eggs, biscuits, gravy, sausage, Quaker brand oatmeal packets, fresh fruit, juices, cereals, coffee, tea). Internet was great. Our bathroom seemed to have a bit of a remodel issue, when you open the door it hits the toilet, odd, but functioning (likely a random design flaw during their remodel). The location doesn't provide much of any walkability (restaurants, bars, shopping), however, the proximity to the highway made up for it for this trip. I would definitely stay again.

    1
    « Truly awful -- stay away »

    Perhaps the worst hotel experience in my lifetime. Stayed overnight during a drive from Wisconsin to California. When I checked in, I noticed that the carpeting was being installed on the first floor, but thought nothing of it as I went to my room on the second floor. At 1:30 a.m., I was woken up by the noise of hammering and power tools. Was I dreaming? I called the front desk and the person who answered the phone was clueless and said she would check it out. After falling back asleep, I was woken up again at 2:30 a.m. with the same hammering noises. This time, I took matters into my own hands and yelled at the workers. Incredulously, one of them yelled back, "We have to finish!" ... "NOT AT 2:30 IN THE MORNING, YOU DON'T!!!" ... Thankfully, there were no more disturbances after that. When I complained while checking out six hours later, the clueless woman at the front desk wasn't very apologetic and made no attempts to offer any kind of refund discount. I pray that I never return.

  • 5
    « IMPRESSED »

    This is a clean, comfortable and friendly hotel. It has a clean smell and pleasant scent which is important to me. I was very impressed also with the breakfast. It was easy access to the highway and the staff was very helpful! I would recommend this hotel!

    5
    « You WOWed us! »

    We were traveling to see family in Peoria, IL when we thought best to pull over and rest for the night. Literally, we pulled off the interstate and this Best Western Plus was the first hotel we saw. I quickly checked Trip Advisor for the rate because it looked so nice. All good! We asked for a room away from the elevator, but other than that no other requests were made. The room we were given on very short notice was perfectly cleaned and smelled fresh. It was spacious with an excellent shower and welcoming bed. We popped some popcorn in the microwave and jumped into bed to watch some TV before falling asleep. The next morning we packed up and loaded the car. As part of the room rate, we were both treated to a beautiful breakfast of yogurt, blueberry waffles, juice, hot coffee, cereal and fresh made scrambled eggs. We went to the checkout desk and signed up for their loyalty program. We will certainly be using Best Western Plus hotels in the future. Hope they are as nice as this location.

    2
    « Best Western Plus Springfield Mo »

    We spent one night at the Best Western Plus Springfield Mo.After booking it we asked about shuttle service. We were told there was shuttle service every half hour. So we went to the shuttle area and waited one hour. When we called they said they would call and get us a shuttle. After another hour we called and were told that it should be there. It was after that that they informed us that it was a Yellow Cab. Finally we were picked up and dropped off.

    3
    « quaint, doing some renos, still tired »

    More off the hwy then we would have liked. Cold coffee by front desk, went about 2 hrs later, same coffee pot no coffee. Breakfast was lighter then other places. opened at 6:30, by 6:35 eggs were gone. Price was reasonable, ask for aaa/caa discount, they don't offer up front

    5
    « Business »

    Very pleasant stay overall, very nice housekeepers, front office and breakfast host. Would stay here again. If your looking for comfort, and great hospitality this would be a great place to check out.

    5
    « Loved it!! »

    This hotel is pet friendly which is awesome; however, it's also very clean. They have a grassy area for your dog but also ensure that a guests' pet isn't keeping other guests awake. The breakfast wasn't great but was doable. The beds were wonderful. If you're looking for a nice, clean, well cared for, hotel that doesn't cost a ton of money then this is the place to stay. And I'm extremely picky about where I'll stay.

    5
    « Clean »

    Nice and clean. One issue I had was I'm sure do to the fact I used my AARP travel site for discount and that once I booked the room for discount it gave me single with king that was handicap accessible which I didn't request and because it was handicap accessible no bathroom counters. Bed was too firm for me.

    4
    « Updated and Pet Friendly »

    Be sure to call the hotel directly if traveling with a pet. We booked online without being able to indicate on our reservation that we were traveling with a pet and when we arrived they were sold out of pet-friendly rooms. Fortunately, they made a few arrangements to accommodate us.

    5
    « Top-Notch Cleaning Services and Staff »

    We stayed five days with a group in March. The hotel was very well maintained, and had the best cleaning crew we have ever experienced. They went out of their way to make sure our room was clean and comfortable every day. The front desk and breakfast room staff were always friendly and willing to go out of their way to be helpful. We thoroughly enjoyed our stay at this hotel, and would definitely stay at Best Western Springfield Airport Inn again.

    5
    « Cleanest hotel great stay »

    The hotel was the cleanest best western I have stayed in. Room was very nice, and I could not find anything wrong. When I stay in a hotel I try to find anything that would be an issue. This hotel passed all my test. If I had to say 1 negative thing it would be the coffee is not the best in the room or at breakfast. One morning the biscuits seemed a little hard. Pool was very nice warm enough to swim in even when it was freezing outside.

  • 5
    « would return again »

    The Best Western by the Springfield Airport is an awesome place to stay, we really enjoyed the night there and would return anytime we are in Springfield. the staff went out of there way to be helpful and friendly, the room was very nice and the bed was extremely comfortable. Being near the airport we didnt hear any traffic noises and it was easy to find restaurants. Thank you for the stay

    5
    « From Florida to Lawrence KS »

    This was a really nice clean place. They met my high expectations with no problem. The front desk clerks were exceptionally nice. The guy managing the breakfast / dining room stayed on top of keeping the food and drinks stocked. He was very nice and kept the place clean! I would highly recommend this place! They are pet friendly too! New carpet and paint.

    5
    « Best Best Western we've stayed in. »

    Plenty of space in the room. Great location for our needs. Great breakfast. Very clean. Don't normally fill surveys out, but this hotel was that nice. Not one to ramble, but this review requires 200 characters.

    5
    « Awesome »

    Check in was quick and simple and the rooms were clean, plentiful towels and soap. The breakfast was great , the television was great , the rooms were spotless when I walked in, and the bed was very comfortable

    5
    « My stay »

    Had a good night sleep and breakfast was great.. beds are very comfortable TV was very big and understanding with great joy shower and bathroom is very clean and everything else in one room was clean and very comfortable enjoy my stay very excellent

    3
    « Handy for the airport »

    No major complaints as the staff were fine and rooms were clean and beds comfortable. If you need an airport hotel, this is close enough, but I thought a little overpriced for what you get, but you are paying for being 5 minutes from the airport.

    5
    « Overnight Stay Free Shuttle Service to Airport »

    Was an excellent experience all around for just a short stay. I stayed just one night before leaving on a trip to Mexico, shuttle service to airport was amazing for leaving at 4:30 am very friendly and helpful service. Staff at the hotel very friendly and accommodating. Hotel rooms very clean and spacious. I did not have time to enjoy the pool but looked very nice the gym was small but was ok for a quick workout! I would highly recommend this hotel for those traveling and need a place close to the airport

    4
    « Very Nice »

    We had a pleasant 3-night stay here. The room and building were very clean. The staff was friendly, we were greeted with a smile every time we passed the desk. They offered a nice variety of options for breakfast. It is the Springfield Airport Inn, yet we never heard any planes.

    5
    « Excellent Room and Price »

    My only criticism of this hotel was the length of time it took to check in. Otherwise, our experience was very good. The room was very clean and modern, with all of the amenities we would expect. The only other interesting issue was the shower faucet was loose. Whoever installed the plumbing in the very nice shower should have completed the job by caulking or stabilizing the faucet.

    5
    « Great Hotel »

    We were traveling from Wisconsin to AZ. Needed a quick overnight. Called ahead. Received a great rate. The hotel had a friendly front desk, full hot breakfast, king bed, fridge,micro. It was very clean. It is stored in my computer for a repeat visit if we need Springfield lodging again!

  • 5
    « Excellent stay! »

    Staff was very friendly, property was quiet, room was super clean, and I've never had such comfortable pillows in a hotel room! Best room we've stayed in, for the cost. If we pass through there again, we will definitely stay again!

    5
    « Best Western Plus meets expectations »

    Room was clean and the beds more than adequate. The breakfast was great. Blueberry pancakes, eggs, sausage, juice, hot tea, cereals, fruit and Sweet & Low. I have allergies to dogs and cats so the pet free room in the no smoking section was perfect. Plenty of outlets for daughter's electronics, the clock radio, lamp and my oxygen concentrator.

    5
    « Excellent place to stay »

    I just stayed here last night while on a business trip. The room was large with a fridge microwave and a big lcd tv. The bathroom was a bit tight, but the shower water pressure was excellent. The free breakfast was very good. There is a diner next door but not much else is very close as far as restaurants.

    5
    « Like it just openef »

    Maybe it did just open. Anyway, everything was perfect. The building was recently painted. If it's older they take very good care of it. The desk lady was really nice to deal with. There is an elevator. Once in the room I found not unlike hiltons or doubletree rooms. Pet friendly too.

    5
    « Very satisfied »

    Very nice front desk, room was wonderful, we came in very late, needed a handicap room, the manager was so helpful and kind we were trying to get home for the holidays after visiting very sick relatives, need to shower and sleep 6 hours before driving back to Michigan, she was kind enough to give us a discount gift for our short rest. I highly recommend staying here!

    5
    « Excellent Hotel »

    This hotel is close to the airport and very clean and nice. If planing a early fight out or late flight in town, this hotel is your answer for over night. Clean, very comfortable beds, large screen TV, internet, breakfast, large rooms and many other things with out extra charge. I would recommend this hotel for anyone.

    5
    « Springfield stay »

    Very nice room, comfortable accommodation. Great location, breakfast was extremely good. We will definitely be staying at this location in the future. Prices for the location was competitive for the area .thanks for everything.

    4
    « Excellent Value! »

    Tight bathroom, kept hitting myself with the door. Small elevator. Good breakfast in the morning. But most important was their friendly, well-trained staff. Very convenient to airport and interstate connections.

    5
    « Best Western never disappoints »

    We arrived late, without a reservation but were met by a friendly staff member who expedited us into a wonderfully clean and comfortable room! We were offered bottled water and informed of breakfast hours and location.

    5
    « Great choice. »

    Stayed one night leaving very early the next morning from nearby airport. Paid hotel half of airport rate to leave our vehicle during our vacation. Hotel covered cost of cab to and from airport. Friendly and efficient staff. Indoor pool. Up to date room.

  • 5
    « Pleasant Experience »

    Excellent service! They had no shuttle but went out of their way to make sure we had a prompt complimentary cab ride to and from the airport. Since we had to check-out super early, before the complimentary breakfast started, they sent us out with some breakfast food in take-out containers.

    3
    « Not Worth The Rate »

    In our opinion, this room, a king "suite" was priced a good $20 or so above what it was worth. We stayed in a Hampton Inn & Suites the night before for the same rate, but the Hampton room was more than twice as large, it was cleaner, and the breakfast was far superior. I don't understand why this room was as expensive as it was! We were on the second floor. When we walked across the room, near the foot of the bed, it was noisy and you could see the floor lamp shake slightly (I feel sorry for anyone trying to sleep under that room). The floor must have been slanted, too, because the desk drawer would not stay in (I've attached a photo). Any employees we were in contact with were nice, the breakfast was basic but decent (a step above 'continental'), the lobby & breakfast room were fairly clean, but the room simply was not worth the rate. Next time we're in the area we will stay somewhere else, either for less money or a bigger room.

    4
    « nice motel for the $ »

    My husband has business in Springfield on occasion. It's convenient and a nice clean motel. Very basic with no big frills but great value. This was the first time I came with him. We will continue to use this motel.

    5
    « Good value for a great stay »

    We enjoyed our night here and especially liked the friendly staff. The room was spacious, comfortable and clean with a lot of free extras. And it is all near the highway as well as major attractions in the city.

    5
    « wedding »

    Great room great price. The customer service was excellent. Free water was a nice bonus. The breakfast was very good with a variety of items. Room was clean and bed was comfortable . parking was easy .

    5
    « Excellent property »

    Excellent hotel with great service at the front desk and pool. Breakfast was lacking in quality and quantity but overall great place to stay for one night. Right in the middle of Dallas and Chicago which is where we were headed.

    5
    « Great Overnight Stay! »

    On my way cross-country, it was getting late, so I decided to pull in for the night. I had had good experiences in the past with Best Western, so I tried this one. Great overnight stay -- price was reasonable, comfortable, clean, excellent service! And a wonderful breakfast the next morning to get me back on the road.

    5
    « Nice pitstop! »

    This was a nice little pitstop a 1/2 miles off of the highway as we were moving across country. It had been a long windy day driving a UHAUL and towing a car behind it. The staff was pleasant, the room was clean and the beds were comfy. The breakfast was a step up from the usual continental which made this even better. Scrambled eggs, sausage, biscuits & gravy and a waffle maker were all plentiful and fresh. If you get there and are looking for good food for low fare check out Ollies right next door.

    5
    « Convenient to Airport and City »

    This is a great property to stay at. I have stayed at other Best Western Hotels in Springfield and this one is the best by far. The staff were wonderful. They were very helpful in answering my multitude of questions. The room was great. I encountered absolutely no problems. Breakfast here was very good. I highly recommend this as the best Best Western in town.

    5
    « Will stay here again »

    A nice property with great, courteous, professional staff. When I need to visit Springfield in the future, this will be the hotel I will want to stay in. Some trips are extended, some are short. Either way I will want to stay here.

  • 3
    « Park and fly? »

    Everything went well until we returned to Springfield after our trip. We called the hotel and sent a cab to pick us up and return us to our car. Waited in the rain for 20 mins., called the hotel again, and the cab driver called to tell us that he was nowhere near picking us up. We took a cab on our nickel back to the hotel to get our car and spent most of the money we saved with the park and fly. Our advice would be to stay at the hotel and drive your own vehicle to the airport or stay somewhere with a reliable shuttle service.

    5
    « Excellent Location »

    We Stayed Twice and Plan on Returning. Rooms or Very Clean And Plenty of Parking. Location Close to Shopping , Restaurants, And Gas Stations. It's Hard to Beat On Quality And Service.It Feel Safe Entering and Leaving the Parking Lot With No Traffic to Deal With.

    4
    « Nice hotel »

    Front desk told me new person had just taken over in the past month and pictures/listing on Travelocity and other such sites needed to be checked for accuracy. We were expecting a garden tub in our room based on a picture online, but that wasn't accurate. Might be wise to call and confirm they have what you want before booking.

    5
    « Very good place to stay »

    Everything was great, staff was helpful, room was comfortable. We use the Springfield-Branson airport and have stayed at this hotel several time over the last few years. We have never had a bad experience with this hotel.

    5
    « One night stay, »

    We usually stay at a Best Western or same properties. This one was easy off the expressway and there were a few eating places. The room was clean. The one thing missing were tea bags. Thank you for a good nights sleep and excellent employees.

    5
    « Best in Springfield »

    The room was perfect. I especially liked the ease of using the wifi with several devices at the same time. My ground floor room was most convenient. My only disappointment was in the variety of offerings at breakfast. The quality of breakfast was good. But, the selections did leave my personal tastes a bit short. The bed was most comfortable.

    5
    « 1 Night »

    Friendly staff, great breakfast.Quiet, clean rooms. Had everything I need for my stay. Can't say enough good about this great Hotel. Super location for my needs. Great little cafe next door for lunch or dinners. Would stay here again.

    5
    « Very well cared for hotel »

    The front desk was very cordial and happy to help whatever you needed. The room and hotel were very clean and well cared for. Thank you for a very pleasant stay. The breakfast had lots of choices both hot and cold. The showerheads had a really good stream of hot water. The cab pickup from the airport was very efficient. We would definitely stay here again if in the area.

    3
    « Clean hotel with good rates... »

    I stayed there on Nov.21st 2015, it was a slow night only 30 or less cars in parking lot, I was looking forward to a quiet night sleep. Unfortunately, my room was next to some teenage boys room I don't think there was an adult in the room cause these boys were LOUD! The breakfast looked ok but I was wanting to try out the local diner next door, so we had their breakfast instead.

    5
    « Great staff »

    The rooms were clean and ready when we arrived even though we were a bit earlier than anticipated. Staff was very helpful in getting us checked in and helped with a few items we forgot. The same young lady was there during check in and check out. She was phenomenal.

  • 5
    « Very good choice in chain hotels »

    This seems the best of the three Best Western properties in Springfield (though not as unique as Best Western Route 66 Rail Haven in Springfield). The rooms are larger than average and the furnishings are fairly new. The hotel is clean, well-maintained, and very quiet and the pool is a nice one. It is several miles by car to most restaurants. The hotel is one of the only ones with a convenient location for travelers driving east (versus west) to Branson.

    5
    « Most desirable! »

    Have never seen a cleaner facility. During the day there was several people cleaning everything including the wooden blinds, windows in public areas. Ownership has to be applauded for wanting the property to remain like new! Room is like new including all the furnishings. Linens are very nice. Glad to pay a little more for the first class stay. Front desk clerk at ck in was very nice and efficient! Breakfast was fine with hot items. Again this is the place to stay in Springfield!

    5
    « Best western hotel stay »

    Friendly and accommodating staff. King size bed was comfortable and clean room. I have stayed at this hotel many times. It's close to the airport and they provide free transportation to the airport. I recommend this hotel. It's close to I-44.

    5
    « good place to stay »

    good clean inside and out place to stay and no problems everything works. hallways and outside area are both well lit, parking lot well accessible. nice room and the beds was comfortable slept well. the only part that needs some help is the TV reception.

    4
    « Springfield Airport Hotels »

    A decent enough hotel with a courteous staff. Convenient location. The staff is always helpful about the surrounding area and I have stayed here often. I wouldn't hesitate to stay again. Shuttle service to and from the airport is available.

    3
    « you get what you pay for. Not bad overall. »

    Hotel staff friendly and helpful. Except for one rude employee, but we'll call them an outlier. The room was clean but the walls are paper thin. There were loud banging sounds (like construction) and screaming children at all hours of the day. Tip: try blasting the air conditioning to cancel out the noise If you experience this. For the price, 10/10 would recommend staying here.

    5
    « Close to good, inexpensive restaurant »

    Newly remodeled, done well. Breakfast very good. I had misplaced my Best Western membership number but the clerk tried extra hard and found me! Clerk recommended local restaurant which featured large menu, good food and low prices. Was within walking distance.

    5
    « My stay »

    Friendly, helpful staff. Nice clean rooms. Quite restful sleep. Great location for what I need. Great breakfast in the morning. Great check in and check out time. Would recommend to my friends and family.

    4
    « Regular stop »

    My wife and I are both retired now, and continue to always stay here when we have trips heading West, or Southwest. We're glad that they fixed a prior complaint that we had about the process of turning off the TV, was not deafening as in the past (which was very annoying when one of us was already asleep).

    4
    « Stayed here while moving out of state »

    Nice hotel and close to where we needed to be. We didn't live that far from here and never noticed the Best Western before. Glad we chose to stay here while we were closing on our house. Comfortable beds and nice room. Microwave and frig came in handy for the two days we stayed here. This area of Chestnut Expressway doesn't look that nice but we've lived around the area and it's not bad. We eat all the time at the Mexican restaurant down the street. If you don't mind not having alcohol with your meal the food is good. Especially the Burrito Tejano. Would probably stay here again when we come back to visit.

  • 4
    « Great nights sleep »

    We stayed the night before our flight out and on our return flight day. They took care of the transfer to and from the airport. We used their park and stay feature instead of parking at the airport. The bed was very comfortable and the staff was very helpful. They even included a bag breakfast as our flight was before their continental breakfast started.

    4
    « Quick Stay »

    Very nice hotel. The breakfast is very good according to others that have stayed longer. I had trouble gaining access to the internet for business although my phone connected quickly. I would try this hotel again.

    5
    « pleasant stay »

    We had a very enjoyable stay. The staff was great. Katie was wonderful. We would recommend this Hotel to anyone. We were helped with directions with a map. Breakfast was good. The Hotel was quiet and clean.

    4
    « Easy access »

    I visit National Parks when I travel. This hotel is near 2 (Wilson's Creek NB and George Washington Carver NM). The hotel was also close to a Honda dealer (needed an oil change). Desk staff were pleasant and helpful, breakfast included protein and not just carbs. Room was comfy, good size, clean.

    5
    « Stop On Way to Branson »

    Hotel was all I ask for in a hotel on the road - clean, well maintained, friendly staff and priced reasonably. Breakfast was the typical hotel breakfast with waffle maker, hot selection of biscuits, eggs, sausage and gravy as well as the usual continental breakfast items.

    5
    « Western Trip »

    Stay at this location was very good. Breakfast that was served was exceptional. Employees were polite and personable. My husband and I are traveling to the Grand Canyon, Las Vegas and San Diego. We plan to schedule our nights with Best Western.

    4
    « All around nice hotel.... Highly Recommend »

    This is my second stay here. We stay once a year. Rooms are nice sized. Beds comfortable. Desperately need more pillow options. You only have one type and it was not to any of our liking.....Bed covers are sorely lacking in substance.. very minimal for covers. Not sure why hotels changed to these thin covers. Huge TV, microwave and fridge but the fridge would not freezer my ice packs.. Very frustrating. Need a real freezer section that works! Easy to find off freeway. Not very close to many food options but there are lots of options about 8 miles away. Swimming pool was nice. No hot tub in case you were wondering. Breakfast was good overall. Was told they 'crack all their eggs" which is a plus in the day of powdered eggs. They also use Jimmy Dean sausage and Sarah Lee bread products. Coffee was very weak but I let them know. Suggested boiled eggs. Yogurt did not contain aspartame so that was great! Was told waffle mix is made locally. They are surely trying in the food area. Thank you! Used the gym. Workout equipment was way nicer than most I've used at other hotels. There was one issue but they will work on it soon I hope. (water bottle holder didn't hold water on stair stepper). Internet was easy to connect to. Very clean room. They even have a USB and plug for each bed on the night stand. Yeah! Nice sized rooms. One negative is the size of the bathroom.. My door wouldn't even open all the way without forcing it past the toilet.... Shower was nice enough. Towels above average. Highly Recommend!

    4
    « Great value, clean facility, courteous staff »

    We were in town 3 nights for a funeral and stayed here based on ratings and location to airport. When we arrived after a day long flight, the front desk lady was very friendly and our checking was prompt and efficient. She gave us outstanding recommendations for dining (Jimm's Steakhouse, awesome!). The front lobby was clean as was our room. The AC worked great (warm October) and we had no problem with the internet. The breakfast was average in comparison to breakfasts at most lodging and they did offer hot items (eggs, sausage, biscuits and gravy, waffles). The great quality was well worth what we paid.

    1
    « Don't stay here »

    The pool stairs were dangerously slippery, the indoor pool not heated, there was a cigarette butt on the table in the non-smoking pool area, the room heat didn't work, the airflow was blocked by curtains anyway. The internet worked in the evening, no access in the morning.The parking lot was mostly closed off for seal-coating, something they neglected to mention when I called to confirm the reservations. Staff attitude stunk - their response to my concerns was just denial (the pool is 83 degrees and on a timer) or blame shifting (we don't control the internet, we didn't know about the parking lot). Never going back there.

    5
    « Great Stay »

    Room very clean, staff really helpful and friendly, bed super comfy! Close to airport!! We were able to check on early also and we were very grateful for that we were tired from our travels so it was nice to get such a wonderful room!!

  • 5
    « Best stay so far »

    I recommend this hotel reason is because there staff are really friendly and also really nice clean room. I will continue to use these hotels in the near future. The breakfest was really good and delicious.

    5
    « Great nights rest »

    Beds were perfect. If i could find beds like that I would travel more. Rooms were very clean, Parking great. Staff Excellent. Didn't stay long enough to enjoy the pool. On a longer trip I definitely would.

    4
    « Train noise and a/c noise disrupted a nice stay »

    Nice rooms, friendly service, lots of breakfast hot items, such as biscuits & gravy. When one stays at an airport hotel you might expect air noise but I was awaken twice by trains. Friendly staff and reasonable internet speed. Not near much and about 15 min from airport. Will stay again for a night close to airport.

 

Anfahrt zum Hotel ...

alle Richtungen
·Von Interstate 44: Nehmen Sie die Abfahrt 72, und fahren Sie in Richtung Osten. Das Best Western Plus Springfield Airport Inn befindet sich drei Straßen weiter auf der linken Seite. Aus Richtung SGF Airport - Springfield: Fahren Sie auf dem Airport Boulevard in Richtung Norden zum Highway 266. Setzen Sie die Fahrt auf Highway 266 für etwa eineinhalb Kilometer in Richtung Osten fort, bis Sie das Hotel auf der rechten Seite erreichen.
 

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