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Best Western Rochester Hotel Mayo Clinic Area/St. Mary's, Rochester

1517 16th Street SW, 55902-1075, Rochester, United States - Siehe auf einer Karte
Best Western Rochester Hotel Mayo Clinic Area/St. Mary's - Aussenansicht Das Best Western Rochester Hotel Mayo Clinic Area/St. Mary's ist ideal in Rochester Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

*Geschlossen: Hallenbad und Wasserparkbereich sind ab 1. Dezember 2020 aufgrund lokaler Vorschriften geschlossen. Die Wiedereröffnung erfolgt voraussichtlich im Januar 2021 in Abhängigkeit von lokalen Richtlinien. Das Best Western Rochester Hotel Mayo Clinic Area/St. Mary's ist eine ideal gelegene Unterkunft für Urlaubsreisende, Geschäftsleute und Familien, nur wenige Minuten von der weltberühmten Mayo Clinic und dem Mayo Clinic Hospital Saint Mary’s Campus entfernt. Als eines der führenden Hotels in Rochester bietet das Best Western Rochester Hotel Mayo Clinic Area/St. Mary's 149 komfortable Gästezimmer und Suiten sowie 780 m² Banketträumlichkeiten. Familien lieben unseren Wasserpark in der Anlage, die großzügigen Suiten, kostenloses Wi-Fi und den leichten Zugang zu Unternehmen in der Innenstadt sowie verschiedenen Aktivitäten für Familien in Rochester. Nutzen Sie bei einem Aufenthalt im Best Western Rochester Hotel Mayo Clinic Area/St. Mary's die Nähe zu regionalen Attraktionen wie Apache Mall, Mayo Civic Center, Mayowood Mansion, Olmsted County Fairgrounds, Plummer House und Graham Arena. Auch der internationale Flughafen Rochester (RST) liegt nur 13 km entfernt. Zudem genießen unsere Gäste die lokal unabhängig betriebene Wildwood Sports Bar and Grill, angeschlossen an das Hotel. Wir freuen uns auf Ihren Besuch.

Best Western

Rochester Hotel Mayo Clinic Area/St. Mary's




Vorteile des Hotels

  • Restaurant
  • Kostenloses komplettes amerikanisches Frühstück
    Kostenloses komplettes amerikanisches Frühstück
  • Hallenbad
  • Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
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Bewertung unserer Kunden

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"Jacuzzi Suite was great!"

beckers1888, Owatonna, Minnesota 21/12/2020

We opted to stay in the jacuzzi suite. It was great! The beds were comfortable, they've upgraded their tv service, and there were a lot of options for breakfast. The hotel has been fully remodeled and looks great!

Richard Bernik, General Manager at Best Western Rochester Hotel Mayo Clinic Area/St. Mary's, responded to this review
Beckers1888, Thank you for choosing Best Western Mayo Clinic/St. Mary's area hotel. We are happy to hear that you enjoyed your Jacuzzi in the room. Thank you for pointing out the remodel, it has been a working progress and we are very happy with the outcome so far. Glad to hear you enjoyed your stay with us, and we had options to make your stay accommodating. Thanks,

"Wonderful Hotel"

User 09/11/2020

Our family was able to stay at this Best Western. As a newly remolded hotel they both cleanliness and affordability. Typically, you need to sacrifice one when staying at a hotel. To top it off, the pool was amazing and a lot of fun for all of the kids. They had a slide for the older ones and a shallow kiddie pool that is fun and safe for the toddlers. Finally, the staff was kind, professional, and very helpful.

Richard Bernik, General Manager at Best Western Rochester Hotel Mayo Clinic Area/St. Mary's, responded to this review
JonsBrother, Thank you for staying at Best Western Mayo Clinic/St. Mary's area hotel. I am so glad to hear that your stay was great. We have put a lot of time and work into the property so we wouldn't have to sacrifice any sort of cleanliness or affordability. We are pleased to hear that the staff on property was very pleasant to work with, we strive ourselves to make our stay with us a memorable one. Waterslide and kids pool are a plus on property allowing you to relax while the kids enjoy the water. Thanks again for the stay and your review. Thanks,

"Halloween Stay"

guany232020, Byron, Minnesota 06/11/2020

Nice hotel. Check in was easy. Staff was nice. Pool area was just right for the kids. Parking was free and easy. They doubled booked my room but made a very good accommodation to fix it. Check out was easy. Would recommend and stay again

Richard Bernik, General Manager at Best Western Rochester Hotel Mayo Clinic Area/St. Mary's, responded to this review
Guany232020, Thank you so much for choosing to stay at Best Western Mayo Clinic/St. Mary's area. We are pleased to hear that your stay was great and you would recommend staying again, we do appreciate the business. I want to personally apologize for the double booking of the room but also pleased to hear that my front desk staff was knowledgeable enough to make arrangements that worked for you. We'd love to see you back and don't forget the kids, the pool is waiting. Thanks,

"Did not receive requested room"

User 03/11/2020

I had booked a pool-side double queen suite directly through the Best Western website. Upon check-in, I was told the directions to my room, up the stairs and to the right. I was confused as I had booked poolside. The front desk woman was nice and explained that the hotel does not offer housekeeping services on weekends and that I had to switch rooms to a second floor pool view room or wing room. I booked pool-side because my kids would appreciate the distraction of actually being able to see the pool when we were not able to be in it. From the room, you could only see the very top of the waterslide. I was extremely disappointed that my request could not be fulfilled and was not offered the lower rate for the 'pool-view room'. I would have pushed the stay out to the following week had I known that my accommodations could not be met. We ended up leaving a few hours after arrival.

Richard Bernik, General Manager at Best Western Rochester Hotel Mayo Clinic Area/St. Mary's, responded to this review
Dear erikagamradt: Thank you for choosing to stay with us during your visit to Rochester, we greatly appreciate it. My apologies the original room booked wasn't ready for your stay which resulted in being moved. Next time you stay with us, please call me directly when making your reservation so we can make it up to you and your family!

"Family Friendly and Newly Remodeled"

beckers1888, Owatonna, Minnesota 11/08/2020

I stayed in a suite and loved it! I brought four teens who had a blast. The pool was perfect! The inside is fully remodeled, beautifully. Staff was friendly. Hotel was clean. And beds were super comfy!

Richard Bernik, General Manager at Best Western Rochester Hotel Mayo Clinic Area/St. Mary's, responded to this review
Dear beckers1888 Thank you very much for choosing to stay with us. Glad to hear you all had a blast! We have made many improvements to our hotel and are pleased to hear it is being well received. If your ever in the area we would love to welcome you back! Thank you for your review!

"Front Desk Clerk is a stalker"

User 08/08/2020

If I could give less than a one dot rating I would. We found this property on the Best Western website and reserved a room for the night of Saturday, August 1, 2020. In the reservation section entitled “Special Requests,” we stated, “We will be bringing one small dog.” Upon our arrival, the front desk clerk asked for my driver's license and credit card. What was unusual about that is she wanted me to hand both items over for her to physically examine. In the age of the COVID-19 virus, no other hotelier on my trip asked, nor wanted, to touch my ID cards. The clerk wasn't wearing protective gloves and I don't recall there being any disinfection products nearby for her, or me, to use. I found the situation to be dangerous. But my main concern is what happened after she checked me in. While my family was bringing our luggage to the room, I went outside the hotel to join one of my daughters who was walking our dog. As I did so, I noticed that the employee had left her post and was following us, skulking inside the hallways and stalking us at every entrance to the building. Before I re-entered the hotel, I encountered my family returning to our vehicle and reloading our belongings. My wife said she was approached by the clerk and told we would be charged $250 if we brought our dog inside the hotel room. My wife explained to her that we had notified the hotel in advance that we'd be bringing a pet, but the clerk responded by saying the hotel hasn't allowed animals for two years. So we left. In reviewing our experience, Best Western needs to do the following: -Update its web site. On August 1, 2020 its pet policy said it allowed animals. Also, the address listed is wrong. It reads 1517 16th Avenue SW but should be 1517 16th Street SW. When you use the avenue address in a GPS device, you're routed to a residential neighborhood. -To minimize the potential spread of COVID-19, employees need to be trained not to touch a customer's personal effects such as ID cards. -The female employee who worked the evening shift that night needs to be fired. She stalked me, frightened my daughter, and was rude to my wife. I counted only five or six other vehicles in the hotel parking lot that night. At a time when it can't afford to have such a low occupancy rate, this employee failed to put the “Best” in Best Western.

Richard Bernik, General Manager at Best Western Rochester Hotel Mayo Clinic Area/St. Mary's, responded to this review
Dear Ziggy: Thank you for booking your stay with us. I am sorry to hear about your check in experience and that our hotel did not fit the needs of your stay. My apologies regarding the incorrect address and pet policy. We are a newly branded hotel with a website that is still being updated, so at the time of booking these were incorrect but have been updated since. Best Western Rochester is brand compliant and utilizes the "We Care Clean" program which ensures the highest level of cleaning standards and operations. Hand sanitizer is also available at our front desk for guests and employees to utilize as well. We do appreciate your feedback and hope you give us another chance in the future!

"Great Fun!"

User 29/07/2020

I had a week of medical treatment at Mayo clinic July 20-24 so the day before my wife left for Mayo, our daughter in-law said she would drive us and we could spend time with our 3 and 5 year old granddaughters on the trip, we loved the idea but we didn't know how to keep them entertained. We were in a mess if we couldn't find something that would help entertain them. We called Best Western Rochester and their pool was open and they had rooms that adjoined, Wow, we were shocked! The pools are perfect for granddaughters, they played on the slide in the kiddy pool and played with their Barbie dolls in the water. In the big pool they went down with mom and grandma which was all the better laughing and squealing going down the big slide. Our rooms had mostly new furnishings and clean and nice. The staff was great and helpful and checked up on us to see if you needed anything. We did walk through the mall across the highway from us and our granddaughters rode the motorized animals. We ate at the restaurant Wildwood that adjoins the motel, very good. With or without our family we will stay at Best Western Rochester, it was like a vacation

Richard Bernik, General Manager at Best Western Rochester Hotel Mayo Clinic Area/St. Mary's, responded to this review
Dear timfC8498LL: Thank you for taking time to share your experience with us! Our pool area is very popular and we're happy to hear it worked out so well for your trip and fun was had by all. We look forward to seeing you again soon!

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