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Vorteilscode

Best Western Hotel Rayne Inn, Rayne

4.0/5  - basé sur 181 notations.
1422 N Polk Street, 70578-6221, Rayne, United States - Karte ansehen
Best Western Rayne Inn - Außenansicht Das Best Western Rayne Inn ist ideal in Rayne Stadtzentrum zu finden. Erleben Sie ein schöner Aufenthalt in der Nähe von alle Sehenswurdigkeiten. Bestpreisgarantie und exklusive Angebote.

Dieses Hotel in Rayne, Louisiana, auch bekannt als die „Froschhauptstadt der Welt“, bietet Gastlichkeit im Stil der Südstaaten sowie kleinstädtischen Charme. Genießen Sie den Komfort des eigenen Zuhauses in den bezaubernden und sauberen Zimmern des Best Western Rayne Inn. Die Ausstattung umfasst Kabel-Satellitenfernsehen, einen Schreibtisch, eine Mikrowelle, einen Kühlschrank, Internetzugang und vieles mehr. Beginnen Sie jeden Morgen mit einem kostenlosen kompletten Frühstück, mit Müsli und Cornflakes, Obst, Kaffee, Eiern und anderen warmen Gerichten. Zahlreiche Attraktionen in Cajun Country, darunter das Blue Rose Museum, Sumpftouren auf dem Louisiana River und das Payne Civic Center sind vom Hotel aus günstig zu erreichen, sodass Sie während Ihres Aufenthalts viel sehen und erleben können. Besuchen Sie den wunderbaren Zoo von Acadiana, bewundern Sie die Kunstwerke in der Crowley Art Gallery, und genießen Sie lokalen Charme bei Festen wie dem Frog Festival, dem German Festival, dem International Rice Festival und dem Karneval. Lust auf Nervenkitzel? Evangeline Downs mit Rennbahn und Casino ist nur einen Block von unserer Anlage entfernt. Besuchen Sie auch eine Show während Ihres Aufenthalts: Das Heymann Performing Arts Center und das Grand Theater sind nur wenige Minuten entfernt. Geschäftlich unterwegs? Die Nähe des Hotels zu regionalen Unternehmen und zum American Legion Hospital bedeutet, dass Sie Ihre Geschäftsreise optimal ausnutzen können. Sind Sie auf der Suche nach einem Tagungs- oder Veranstaltungsort in Rayne? Wir bieten auch Tagungseinrichtungen und Konferenzdienste. Das Hotelgelände bietet ebenfalls viel für Freizeit und Entspannung. Nutzen Sie den Swimmingpool (im Freien), oder trainieren Sie in der 24-Stunden-Fitnessanlage – hierfinden Sie alles, was Sie wünschen und benötigen. Eine 24-Stunden-Rezeption, ein Business Center und ein kostenloser Parkplatz sind ebenfalls vorhanden. Fragen Sie uns, wenn Sie etwas während Ihrer Zeit in diesem Hotel in Rayne benötigen: Wir sind bekannt für unseren Südstaatencharme. Dieses Hotel nahe New Orleans bietet alles für Unterhaltung und produktives Arbeiten. Buchen Sie noch heute zu einem günstigen Preis im Best Western Rayne Inn. Wir wünschen einen schönen Aufenthalt.

Best Western

Hotel Rayne Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Vorteile des Hotels

  • Freibad
    Freibad
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Safe
    Safe
mehr sehen weniger sehen

Bewertung unserer Kunden

in Partnerschaft mit tripadvisor fr
Certificate of Excellence 2018
Gebildet aus de 182 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
98
Sehr gut
42
Befriedigend
17
Mangelhaft
14
Ungenügend
11
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
6
Alleinreisende Alleinreisende
8
Familie Familie
52
Geschäftlich Geschäftlich
33
Geschäfts-<br>reisende Geschäfts-
reisende
58
Geschäftsleute Geschäftsleute
36
Geschäftsreisende Geschäftsreisende
40
Paare Paare
35
Reisen mit Freunden Reisen mit Freunden
21
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"excelant hotel"

5
15/11/2018

i stay here when ever i'm in the area. the staff has all ways been profesional & friendly. the rooms area clean & comfortable. easy excess to I-10 with pleanty of choices for eating. the apperance of the hotel is clean along with the interior. ive all ways rested well here & will continue to stay here. ive recommended this place to serval friends & family

"Great comfort for business or leisure!"

5
12/11/2018

Absolutely love to stay at this hotel! Everyone is so pleasant and anxious to please! John has helped me when I need to know about rooms at other times, rooms in other cities, and things to do in Rayne and Lafayette! I try to get to Rayne as often as possible!

"It's ok......."

3
07/11/2018

It's ok............but that's about it. No fault of the staff as they were professional and friendly. The rooms could stand a remodeling and there are no premium channels on the tv. Mr that I watch that much, but it should be my choice. And if I wake up at 3 in the morning, I should be able to get a cup of coffee if I desire. I guess that's about it.

"Very nice establishment!!!"

5
22/09/2018

Made reservations. Got there and the staff was amazing. Had everything ready for me to check in. My room was clean. The establishment itself was clean. My stay the in Louisiana was fantastic. I shall return in the near future!!

"OK Hotel"

3
19/08/2018

Stayed at this hotel this past weekend. Our room was ready when we got there which was awesome. You could tell it had just been cleaned, the floor in the bathroom was still wet and it smelled strongly of bleach. Their was an empty beer bottle on the floor by the refrigerator and when the front desk called to check if our room was ok, I told her and she apologized. One of the bed sheets had some stains on it, the AC worked really well but the room had a wet feel to it the whole time we were there. The wifi didn't work 1/2 the time. This hotel was very close and convenient to the event we were attending so that was good. Not sure if we will stay there again.

"Very nice"

5
28/07/2018

This is a very nice hotel to stay at. The renovations they are doing ia going to make it even better. The staff are very friendly here also. The breakfast is great. For the truck drivers coming thru there is a truck stop next door to park at. Convenient restaurants in walking distance. The rooms are very comfortable. I come and stay here often and I haven't had any problems.

"Clean and Comfortable"

4
22/03/2018

The BW was clean and the beds were comfortable. There is a large parking lot next door which is used by trucks overnight. We've been in the motel before so we asked to be put in a room away from the trucks. Much less noisy!

"Cold water, don't care"

2
12/02/2018

Room was good, bed was comfortable, morning shower was COLD WITH NO PRESSURE. When asked how our stay was, we told the front desk clerk we had a cold shower. In response, we were fed a line of babbling excuses, none of which made my husband or me feel like she cared. I will never stay at this hotel again.

JTObrien, General Manager at Best Western Rayne Inn, responded to this review
On behalf of the entire team here at Best Western Rayne Inn we apologize for the issue regarding "no hot water" As soon as we were notified of the situation, we troubleshooted it right away. We were able to resolve the matter as quickly as possible. We hope that you consider staying with us if you are in the Rayne area again. Respectfully, John O'Brien General Manager

"Christmas 2017"

5
28/12/2017

The hotel is easily accessible in a quiet area of town. The room was clean and serviced daily to ensure we had clean linen and towels. The hotel staff were extremely nice and offered assistance daily. The breakfast included powdered eggs and I think those should be banned from the menu.

"Great hotel"

5
17/12/2017

All our family was in Rayne for family funeral. Everyone was so helpful and friendly. That's where we always stay when we are in town. Always reliable. Would highly recommend it to anyone. Would stay there again.

"Average"

3
05/12/2017

While there was nothing wrong with the hotel, it's best asset was location. Easy to get to from the interstate, but I would recommend asking for a room on the back side of the hotel to avoid highway noise. All in all an average stay.

"AC not working in room!!"

2
17/11/2017

AC was not working. One night it worked, one night it didn't. Not happy with the customer service. Breakfast was just okay. Staff claimed they went to fix it, the manager told them that it was a new AC, the staff member told me she couldn't even figure the AC out, the manager told them it would get cooler after setting it to a lower number, it never got cooler!!

JTObrien, General Manager at Best Western Rayne Inn, responded to this review
Thank you for taking the time to review our property. I have addressed the concerns with our maintenance department. On behalf of the entire team, we would like to apologize for any inconvenience that you may have had during your stay. If you are in the Rayne area again, please call us directly at 337-334-0060. Respectfully, John O'Brien General Manager

"Thank you for your service"

5
29/10/2017

Check in a breeze. Front desk attendant was super to give us additional information for our first time stay in Rayne. Thank you summer for your guidance and service. Good food, good service great accommodations. We will definitely make Best Western Rayne Inn a stopping point on our next travel East.

JTObrien, General Manager at Best Western Rayne Inn, responded to this review
We appreciate that you took time to review our property. Your feedback is important to us. We look forward to offering our hospitality to you, the next time you are in the Rayne area. Sincerely, John O'Brien General Manager

"Great Place"

5
16/10/2017

This was the second time we have stayed at this hotel, the staff was very courteous and helpful, the room clean and nice, the breakfast great and the amenities in great condition. I definitely recommend this hotel.

JTObrien, General Manager at Best Western Rayne Inn, responded to this review
On behalf of the entire team here at Best Western Rayne Inn, we would like to thank you for taking time to review our property. Our commitment to hospitality is what we continue to strive for. We look forward to seeing you again the next time you are in the Rayne area. John O'Brien General Manager

"big bang for the buck"

5
11/10/2017

good location just out of Lafayette, la, ...good rooms, cold air, great staff, great rates, comfortable beds, great breakfast....just an all around great place to stay...restaurant next door, great parking...safe and friendly place...they even made fresh coffee 30 minutes earlier than normal just for me cause i'm an early riser [ 5 am ] so all my business trips to the central louisianna area will be here

JTObrien, General Manager at Best Western Rayne Inn, responded to this review
Thank you for reviewing our property. We value you feedback. Our team is happy that your experience with us was a good one. We are committed to offering excellent guest services. We look forward to seeing you again, when you are in the Rayne area. Sincerely, John O'Brien General Manager

"Great Place to Stay"

5
03/10/2017

Highly recommend this place. Great room, service, breakfast and amenities. Pool was nice. easy check in/ check out. Frogs were awesome. Rayne is the frog capital. Go see this place if you like frogs, but stay at this hotel. Breakfast was great and the room was clean. very comfortable have breakfast there.

JTObrien, General Manager at Best Western Rayne Inn, responded to this review
Our entire team would like to thank you for taking time to review our property. We are pleased that you enjoyed your stay. Our commitment to hospitality is important. We look forward to seeing you again when you visit "Frog Capital Of The World" Respectfully, John O'Brien General Manager

"Rooms need updated/Plumbing, AC......"

3
25/09/2017

I gave a 3 star because of the condition of rooms.....musty smell, poor AC system(dirty filters, no dehumidifier, etc), drippy shower faucet, wobbly toilets, poor internet service. Staff was very helpful, understanding, and accommodating in helping with these issues. Breakfast area was good.

"Average hotel, but very good staff"

4
25/09/2017

The hotel was just an average hotel, but the staff help make the better than average. The price was good. Our room was on the truck stop side. Unless you looked out the window, you would not have know. The room was quite.

"excellent service."

5
12/08/2017

Stayed in Rayne Best Western several times and have always been impressed with the staff. The rooms are clean and comfortable. Nice pool and walking distance from several restaurants. Small casino next door at the frog city casino. Great Cajun food in the cafe.

"great stay at Rayne Best Western"

5
24/07/2017

I could tell the hotel has been updated and John makes the hotel! With 200 women staying for Five days he is always pleasant and accommodating. He is an asset to your company . housekeeping always spoke to me and the nite clerk was always friendly.

"Jack Cooper destination"

5
24/07/2017

All us car haulers professionals love this location best, service comfort and location. Price is great too! We have lots of parking and space for our 18 wheelers and get so much attention and rest here.

"Bugs in the Hotel Room"

1
16/07/2017

We had to move our room because the first room had a cockaroach in the bed when we checked in. Then in our second room, there was another cockaroach in the bathroom. I took video evidence to make sure the management knew I wasn't lying. We then had to have our room sprayed. At breakfast the next morning, there was another cockaroach under the cabinets. I still had to pay full price for my extended stay of three nights at the hotel, even with us finding bugs in both rooms. I will not recommend this hotel to anyone and it has turned my entire family off from staying at Best Western Hotels.

BestWesternHotels, Corporate at Best Western Rayne Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Great stay at this Best Western location this time"

5
07/07/2017

I was very pleased with the quality of our stay this time at this Rayne Louisiana location. Ms. Summer was so awesome with getting me and all of my family members checked in at different times as they made the trip in from out of State - Alabama, Alaska and several locations around Texas. Considering that 10 years ago we all stayed at this same location for a different funeral and actually relocated to a Best Western down I-10 in Lafayette as this one had too many issues for us to stay here. Time it was very clear that they have made lots of needed improvements and we all enjoyed our stay. Kudos to the Staff and Management.

"BW could do better"

3
03/07/2017

The beds aren't that comfortable, the carpet needs to be cleaned and dried. It's very damp and humid in the room. My school work seemed to be wet from the moisture in the air. Most of the staff are very nice. Its located conveniently in town. It's not the worse place I've slept. Overall its a clean place but needs a little more care.

"Dons opinion."

4
16/06/2017

This is an older hotel. Towels were provided to us to dry off our motorcycles as it had rained during the night. The staff were very friendly. The breakfast was a little short on the variety of items compared to other hotels.

"Friendly Staff"

4
05/06/2017

The staff was very friendly and helpful. Good value. We were in town for a wedding and spent time at hotel between events. We enjoyed the pool with our grand children. The breakfast was included which was convenient. I would stay here again.

"The Best Western/ The Best Place"

5
29/05/2017

The Best Western in Rayne Louisiana is an excellent stop on your trip. Corteous staff, excellent clean rooms and easy access to interstate. I highly recommed that you make this place your road trip destination.

"Work"

5
29/05/2017

Great place to stay excellent food next door the ladies at front Deskin was very nice to me are company stay here all the time we try to stay here as much as possible .looking forward to coming back again

"Wedding"

5
25/05/2017

Stayed in Rayne for a friend's wedding. This was the hotel the bride chose. It was convenient to the interstate and all of the wedding activities. We would stay here again. Breakfast was not exciting but it was good and the area was always neat and clean.

"Our Daughter's graduation"

5
24/05/2017

This was our first time to visit this BW. Our stay was wonderful and the hotel staff were very friendly and professional. The rooms were nice and the breakfast was very good.We will definitely be back!!! T

"Don't stay during summer months"

2
22/05/2017

A/C was out in several rooms, they were booked and could not move us. Did not have fans and made no offer to compensate. Also breakfast food was cold and bland. Manager called me to his office because staff said I complained too much and he was rude to my daughter and it was her wedding day. We had 12 rooms booked and only 4 had sufficient A/C.

BestWesternHotels, Corporate at Best Western Rayne Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Decent"

3
22/05/2017

The only issue I had was the air conditioning was having issues in everyone's room. The staff was bery helpful and friendly. The rooms were clean and were average for this type of hotel. The truck stop next door was a little noisey.

"A great place of rest Cajun stop"

5
10/04/2017

This area alway has something going on this place is so well run have been coming here for 6 years nice staff helpful great food in the area it Cajun country these people can cook. Hope u get a chance to see what this state has to offer.

"Good sleep"

4
28/03/2017

Good stay and good sleep, service was good and fast. Never have a problem when I come here the only think I will say, tbd That their eggs never taste real. I don't like fake or somewhat fake eggs.but they is the only bad think.

"Overnight stay"

4
27/03/2017

This is a really good hotel. A bit pricey, but the service and care is well above average. If the breakfast was better quality, you would have NO complaints! I would definitely recommend this hotel because of its quality.

"Comfortable stay"

4
09/03/2017

I like staying here because easy access off freeway for a truck driver. There's plenty of places to eat within walking distance. Once you settle down it quite for a good night rest very good breakfast

"Best Western..Still My Fav"

4
17/02/2017

This location is a nice overnight stop. Tow minor issues.. The toilet water kept running..I had to remove lid and fix it. Also, as to breakfast, scrambled eggs were cold and tasteless..Uck! Otherwise a pleasant visit and a good night's sleep.

"Pleasant surprize!"

5
27/10/2016

This Best Western is by far the best of this chain! From the well manicured landscaping and clean grounds to the welcoming lobby and staff, I knew I had made the right decision to stay here. The rooms were clean, large and the bed comfy. Breakfast options were good also. Each staff person I encountered was friendly and helpful. Very convenient location. Fridge and microwave in each room and on-site laundry room as well. Will definitely stay here when I am in the area.

"Greta Experience"

5
22/10/2016

Great experience, great value Staff very friendly. From check-in to check-out everybody did a great job. Maty the lady who cleaned our room went the extra mile to keep it cleaned. The check in process was easy and fast and also the check out.

"Good local choice"

3
21/10/2016

I read the poor reviews of adjacent properties and selected the best western. Staff was great. Rooms are decent for the price range. AC struggled a bit and some misc. stains here and there, but clean overall.

"The best of the Best Western Hotels"

5
03/10/2016

If you are any place near Rayne Louisiana and are in need of a little rest and relaxation then Rayne is the stop to make. Everyone is professional and will treat you as family. The food is GREAT and the SERVICE is BETTER.

"Great Stay"

5
09/08/2016

We stayed here for about 28 days due to my husband working in the area...The staff was great...Very professional and always asking how we were and if we needed anything...The room was clean and spacious with a very cold AC...Breakfast was good also....Definitely would stay there again if in the area!!!

"No WiFi Grasshopper!!!"

2
05/08/2016

The hotel advertises Free WiFi, but it was not working. As a Best Western Rewards Member I should of been offered some sort of a discount. The room and hall had grass hoppers all over the place. Breakfast was okay for free.

"Cropping in Rayne"

5
01/08/2016

The hotel was convenient for the scrapbook crop event in Rayne at its Convention Center. The hotel is located less than a mile from the Rayne Convention Center. On such a hot day outside, it was pleasure to come into a cool air conditioned room. The staff greeted us warmly and in a timely manner had us checked in and on to our room. The dolly cart to move luggage was readily available and conveniently placed near the elevator. Breakfast was served from 6 to 9 AM and there were fresh fruits, snacks, bottled water as well as hot foods like eggs, sausage, waffles, various muffins, toast and drinks. The room was clean and quiet. Parking was convenient. Although there was not a restaurant in the hotel, one could order pizza and have it delivered. There was a Sonic and a Dairy Queen located a block away. the The frog truck plaza and restaurant was in the same area. I had a great stay and recommend it to anyone.

"Stay in Rayne, Louisiana"

5
25/07/2016

Hotel comfort, whether for fun or business, is very important to me. Best Western Rayne Inn, Rayne, Louisiana exceeded my expectations in every way. Management and staff were always friendly and alert to the comfort of their guests and responsive to any requests. I have already booked a stay for next year.

"Hotel is old and tired"

2
18/07/2016

The room had a very strong mildew and Clorox odor. My nose stayed congested and eyes watered the entire time. I could not check out fast enough. Also, toilet did not flush and silverfish crawled on the bathroom counter continuously. The wall unit air conditioner made a clicking noise which kept me awake. The hotel badly needs major updates. The only bright spot was the bed which was very comfortable and clean.

"Great Weekend Stay"

5
06/07/2016

My wife and I stopped over on our way to Gulf Shores Alabama. This motel is very clean and quiet. The breakfast is a very good breakfast serving eggs, sausage, fruit, and they even have a waffle machine. As an additional bonus, they serve Community Coffee! There are several places I could stay in the area but my place to stay in the Lafayette/Crowley area.

"Best Western Rayne - Good hotel"

4
05/07/2016

Good hotel choice if you are in the area or just passing through south Louisiana. Hotel is right off the Interstate. Its a small town so only basic food choices around. Rooms were clean and A/C worked fine. Breakfast offered eggs and sausage and waffles, along with the basics. Outdoor pool was clean. Good choice to stay the night.

"Nice but had roaches...mostly dead"

4
04/07/2016

Staff was friendly and helpful with extra towels and blankets. Rooms were clean and well maintained with one exception. There were several small, dead roaches in the bathroom and one live one. Now also dead. On the other hand breakfast was good, scrambled eggs and sausage and the usual BW fare. Room price about $90 was average for area.

"great service"

5
04/07/2016

room was large,internet service was good,no lag when sending reports.morning breakfast had a good selection.staff was friendly and there was someone on duty all the time.location was just off 1-10.and there were plenty of food stuff all over the area.

"Great night sleep!!"

5
29/06/2016

Clean, convenient, and helpful staff!! Exercise room is well maintained and I always use it. Nice pool to cool off in after a long drive! Employees make you feel welcome at check in and during the stay! Lots of fast food places in walking distance and better restaurants only minutes away!

"New carpet, fresh..."

4
15/06/2016

...paint show good effort to improve. Except for WiFi, all in working order. Staff attentive and had positive attitudes. Comfortable bed. And all's clean. Our non smoking room had a mild disinfectant smell masking a cigar smell but not strong enough to be a problem. Hope the cigar smoker was hit with a big cleaning charge. The chief selling point for this best in town hotel is not the hotel itself but the lovely town of Rayne. Suggestion: replace USA Today newspaper with Wall Street Journal. USA Today unfortunately has changed from it's formally delightfully balanced approach which likely accounts for its circulation dropping like a rock. WSJ is most read paper in US and is growing in circulation. Includes news articles based on being news worthy rather than, like USA Today, based on a narrow political agenda.

"Good Stay"

4
29/05/2016

Room and general areas were clean. Safe part of town, with many services close by. I know I'm giving a 4 star, but upon first entering room there was a strong odor of a disinfectant. It could have been a little lighter. Breakfast selections were small but what they had was good. The only issue here was there are only 5 tables there and we had to wait. Thank goodness the hotel wasn't very busy. Staff was very polite. For my needs the location was good. Would recommend and would stay here again. There is a truck next door, but it did not bother me.

"Excellent Hotel in a Very Clean Town"

5
24/05/2016

Rayne proved to be a very clean town. I did not fear staying at any of their hotels. Furthermore, the Best Western was not only clean, but it's staff was also very friendly. I slept well in the bed, which had four different sizes of pillows. I recommend this hotel.

"Wedding Weekend in Rayne"

5
04/05/2016

We had family in from all points across the United States for my daughter's wedding in Lafayette and reception at The Crossing at Mervine Kahn in Rayne. The staff and management were very hospitable to all of our guests the entire weekend. The rooms were all very clean, and we were all well taken care of. Would recommend for the I-10 traveller or family's visiting Acadiana.

"Stop-over on my way to San Antonio, Texas"

5
03/05/2016

Excellent Hotel and great location that was best suited for me.. Room was clean and very comfortable bed. The dining area was clean and well supplied with great breakfast choices. The staff was very helpful in the suggestions for different locations we inquired about. I stay at Best Western Hotels when they are available in the locations I am visiting..

"Real good value and services "

5
25/04/2016

This place is very convenient, and I stop here frequently. More often than not, Summer is at the front desk and always gets me checked in promptly with a great demeanor. I frequently recommend this place to coworkers because of this.

"Great place to stay"

5
02/04/2016

I had stayed at this Hotel before and knew the location of it.It is in a good location and the staff there is always ready to help with anything if you need it.That's why I always go back when traveling and need a place to rest.

"Absolute Best In Area"

5
28/03/2016

Definitely recommend.....Granted not a brand new place, but the only place I will stay when visiting Rayne or Crowley. Best customer service, even better than some high-end hotels I have stayed at. The rooms are presentable and clean overall. It did have a slight odor, but not smoke or pet, there's nothing worse to smell stale smoke or pet odor, especially trying to eat or fall asleep. I think the smell may have been from the air-conditioning.

"Good Night's Sleep"

5
22/03/2016

After driving 6 hours just to get to Louisiana due to the flooding and detour route, it was nice to be able to stay in a clean comfortable room. We got some much needed rest and had breakfast the next morning and were pleased with the selection. I would recommend Best Western to anyone if you are looking for value for your money.

"excellent place"

5
20/02/2016

I always look forward to staying here at Rayne Inn my experience has always been EXCELLENT, This hotel has High Standards. The service has always been Excellent, always accommodating, always a smile .

"Bed bugs"

1
16/02/2016

Just an update on my stay here.... The manager replied and said he sent me a 100.00 gift card but 6 months later I still have not received it !!!!! Really poor customer service for this hotel. The other Best Westerns I stay at are awesome and wonderful service they could teach this one a lot!!!'

JTObrien, General Manager at BEST WESTERN Rayne Inn, responded to this review
Mr. Gourd, I apologize for the inconvenience. There was a misunderstanding when requesting that the gift card be mailed to you through Corporate. I called them today and the gift card will be mailed to you. Respectfully, John O'Brien

"Best in Rayne!"

5
31/01/2016

Great location, great hosts, very clean, reasonable prices. I've stayed here when ever in Rayne LA for many years. I've stayed at other hotels in the area, and have never been as happy as I have been at the Best Western in Rayne. Convenient location, and a great staff!

"Rayne Louisiana"

2
15/01/2016

The staff was very nice and accommodating, but the elevator didn't work and we asked to move from the first room because the mattress tilted and was lopsided. The second room was better but it felt like the mattresses were of very poor quality.

"Smell in the room, hairs in the tub & no coffee"

2
16/12/2015

The smell on the second floor was really bad & my room was worse! It was enough to give you a headache & my clothes smelled like it the next day. Small black hairs on toilet & in bathtub. No coffee at 6:05 am & it took 30 mins to get more after asking the front desk. I had to leave before I was able to get coffee. I hope this helps someone.

"I would be delighted to stay in this hotel when I come into town."

5
24/11/2015

Thanks for a wonderful stay. We drove in for my nephew's wedding. The bed was comfortable. The room/bathroom was a was both clean and spacious. The breakfast was hot and delicious, it was nice to walk down and have a clean area to eat and a good selection of breakfast food. Thanks BEST WESTERN we will be staying with you again.

"We Like Best Western"

4
19/11/2015

Best Westerns are ubiquitous, prices seem relatively reasonable and service is excellent. We are happy customers. The hotel business is very competitive and Best Western is good value; based on our stays at six different Best Westerns in one month, we think the company is a winner.

"Wedding Trip"

5
27/10/2015

The hotel was about five miles from the wedding, it was in a good location with a lot of food choices around. The staff was friendly upon arrival and departure. The guest for the wedding had rooms together, made it easier to get together with them.

"Best In Rayne"

4
19/10/2015

A group of us for the Texas Rice Festival were visiting the International Rice Festival in Crowley LA. We stayed at the Best Western in Rayne. The hotel is very clean and the staff is wonderful. John the General Manager went above and beyond to make us feel welcome.

"Great place Great Service "

5
14/10/2015

Spent the night on the way to Fort Polk to pick up our son. Excellent guest service! Checked in very late. Front Desk very helpful with answering questions regarding the area. Great breakfast, our younger son enjoyed the waffles. Would certainly recommend.

"Best of the Best"

5
07/10/2015

Blake was very accommodating and helpful. The rooms were exceptionally clean. The morning breakfast was fresh and very good. The coffee was excellent and always available. Although this was not a pet friendly property, they made an exception and allowed me to have my Chi Pin. I was charged an extra $20, however, I was also given a discount on my room. We will stay here again.

"Nice Place"

4
30/09/2015

I always enjoy my stay here. I always say very good, because there is always room to improve. I love the place. Clean rooms, friendly staff, tasty breakfast, many of the staff members recognize me, as I stay here often.

"Nice Friendly Place"

4
23/09/2015

I stay here often as it is on the way to the states that I work out of, the staff here are wonderful and eager to please in any way they can. I don`t like the continental breakfast, nothing for me (lactose intolerant) if no eggs or meat I don`t eat. Otherwise a GREAT place.

JTObrien, General Manager at BEST WESTERN Rayne Inn, responded to this review
We would like to thank you for taking the time out of your schedule to review our property. Your business is important to us and we are happy to hear that you enjoyed your stay. We look forward to seeing your again if you are ever in the Rayne La. area. Respectfully, John O'Brien General Manager

"Mark Gourd"

1
11/09/2015

I stayed here August 17 and was bitten 50 plus times during my stay there. I took a couple of the bed bugs to the front desk the manager was not there, they said they would call me. He called the next day and offered me a free night. I told him I threw my back pack and clothes away for fear of bringing them to my home.. I asked to be reimbursed for those items and they refused to do so.. I have stayed at this hotel for years loved it there. I won't stay there again for what happened and the way i was treated! It's a violation of your body to be attack by bed bugs they don't care!! SAD

JTObrien, General Manager at BEST WESTERN Rayne Inn, responded to this review
On behalf of the entire team at Best Western Rayne Inn, we would like to offer our sincere apology for not meeting your expectations. When your concerns were brought to our attention, we addressed them immediately with the hopes that we hade come to a resolution. Your business is important to us. Again we are sorry for the inconvenience and any misunderstanding. Respectfully, John O'Brien General Manager

"Graet hotel for the area"

5
03/09/2015

Mr. John and his staff went out their way to make sure all the scrapbookers were welcome and had a great time at this establishment. Before we left each morning, he made sure we had a bottle of water and a bag of chips/cookies to take with us. The first two floors are nonsmoking. This Best Western had a new breakfast area with new carpet, table and chairs, and sofas. I have already booked my room for next year. I can't wait to return to the Best Western Rayne Inn.

JTObrien, General Manager at BEST WESTERN Rayne Inn, responded to this review
Thank you for taking time to write a review on our property. We enjoy having the Scrapbook ladies with us. It is always a pleasure to work with such a wonderful group. We are looking forward to next year. Respectfully, John O'Brien General Manager