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Best Western Conway

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816 E Oak Street, Conway, 72032-4724 Etats-Unis
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Telefonnummer : (501) 329-9855
4.0 / 5
280 BEWERTUNGEN Tripadvisor
REVENIR_AU_DEBUT

Vorteile des Hotels

Kaffeemaschine
Haartrockner
Bügeleisen und -brett
Mikrowelle
Kühlschränke
Klimaanlage im Hotel
Ausstattung Buisness Plus
Rezeption 24h/7
Kostenloses Frühstück
Kostenloser Parkplatz
Parkplatz
Die Stärken

Beschreibung

Conway ist eine lebhafte Hochschulstadt im Zentrum von Arkansas, Heimat der University of Central Arkansas und ein entspanntes, bequemes Tor zu den nahe gelegenen Ozarks. Das Best Western Conway, Conway, Arkansas, liegt abseits der Interstate 40 und nur wenige Minuten vom Stadtzentrum entfernt. Es bietet die Gastlichkeit der Südstaaten und eine komfortable Basis in der Nähe lokaler Favoriten und Campus.Kostenloses warmes Frühstück, Swimmingpool (im Freien), Fitnessstudio, High-Speed-WLAN, Business Center geräumige Zimmer und kostenlose Parkplätze runden den Aufenthalt ab, ideal für Arbeit und Freizeit.das Toad Suck Daze Festival, Universitätsveranstaltungen und die Geschäfte und Restaurants in der Oak Street liegen ganz in der Nähe, ebenso Lake Conway, der Siedlungspark Cadron und die Kunstgalerie Baum für eine malerische Fahrt oder einen ruhigen Nachmittag. Conway bietet leichten Charme und die offene Straße zu den Ozarks.

Kundenbewertungen

Travellers choice
Tripadvisor
4.0
Gebildet aus de 280 Gästebewertungen
Ausgezeichnet
121
Sehr gut
94
Befriedigend
35
Mangelhaft
13
Ungenügend
17
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis/Leistung
"What a great stop!"
Katherine W, 04 Septembre 2026

The hotel was absolutely GREAT. It has the "old school" vibe with rooms opening outside (instead of a hallway) and you can park your car right by your room. The rooms and outside area were spotless and the folks working were welcoming and friendly. There are many places to eat nearby (within walking distance). A definite super place to spend the night. Avoid the big, newer fancy looking places and stay here.

Owner Response, 04 Septembre 2026

Hi KatherineW510, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you had such a great stay and enjoyed the classic old school atmosphere of our property. The convenience of parking right outside your room, along with the outdoor-access layout, is something many guests appreciate, and we are happy that it added to your experience. It is especially pleasing to know that both your room and the surrounding outdoor areas were spotless. We also truly appreciate your kind comments about our welcoming and friendly team. Providing clean, comfortable accommodations and making guests feel at home are very important to us. We are glad you enjoyed our convenient location, with many dining options within walking distance. Thank you again for your generous recommendation and for recognizing the unique charm of our hotel. We look forward to welcoming you back for another enjoyable stay.

"A great place to stop and rest!"
87sherryc, 27 Mai 2026

This is a great place to stop and rest while traveling! It is an excellent value! Always clean, friendly staff, a great fresh breakfast, a variety of juices, coffee, and teas ! The rooms are spacious and comfortable.

Owner Response, 27 Mai 2026

Hi Sherry C, Thank you so much for your wonderful review! We're truly delighted to hear that our hotel is a great and convenient stop for you while traveling. It's especially rewarding to know that you consistently find our property clean, welcoming, and a great value. We're also very happy that you enjoy our fresh breakfast offerings, along with the variety of juices, coffee, and teas available each morning. We're glad you found your room spacious and comfortable as well. Providing a relaxing and restful stay for our guests is always our top priority. Your kind words about our friendly staff mean a lot to our entire team, and we sincerely appreciate you taking the time to share your experience. We look forward to welcoming you back again on your future travels!

"Nice place"
cindy b, 27 Mars 2026

Nice place, nice crew, hard beds, loved the location.

Owner Response, 27 Mars 2026

Hi cindybD7902BH, Thank you so much for sharing your feedback! We're glad to hear that you enjoyed our location and found our team to be friendly and welcoming. We appreciate your comments about the beds and understand that comfort preferences can vary from guest to guest. Your input is valuable to us as we continue to look for ways to enhance the overall guest experience. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future!

"Nice hotel"
Misty J, 26 Novembre 2025

Hotel was older, but well kept. The front desk staff were nice and helpful. The room was a good size. Beds were comfortable. We stayed here to go to Hot Springs National Park. It was a little drive away, but the prices here were much better than near the park.

Owner Response, 26 Novembre 2025

Hi Misty J, Thank you for taking the time to share your experience! We're glad to hear that you found our hotel well-kept, our staff helpful, and your room comfortable. It's wonderful that our property provided good value for your stay while visiting Hot Springs National Park. We appreciate your kind words and hope to welcome you back whenever your travels bring you to the area again!

"Not up to Best Western standard"
Rosemary Y, 31 Août 2025

Room appeared clean but my feet kept sticking to the floor in the bath area - had to rinse with water. Pet charge was $30 - more than other chains. Room next to us had window open with a fan going as if air not working and looked like someone was camping there. The dog kept sniffing the carpet as if something was spilled. The entire place looked worn out - not up to our expectations for a Best Western. I would not stop there again.

Owner Response, 31 Août 2025

Hi rosemaryy953, Thank you for taking the time to share your feedback with us. While I'm glad to hear that your room appeared clean, I am truly sorry to learn about the concerns you experienced during your stay. We apologize for the condition of the bathroom floor, and that it left you feeling uncomfortable. This is certainly not the level of cleanliness we strive to provide, and we will be addressing this with our housekeeping team to ensure extra care and attention are given to these details moving forward. Regarding our pet fee, we understand your concern. While our fee is set to help cover the additional cleaning required to maintain a fresh and comfortable environment for all guests, we do recognize that every chain is different, and your feedback will be taken into consideration as we review our policies. I'm also sorry to hear about your impressions of the property's condition and the situation with the neighboring room. Please know that we are continuously working on improvements and upgrades, and your comments are valuable in helping us identify where we can focus more attention. We deeply regret that your experience did not meet your expectations, as our goal is always to provide a comfortable and welcoming stay. Your feedback will be shared with our team so we can learn from it and do better in the future. Thank you again for bringing these matters to our attention. We hope you will consider giving us another opportunity to provide you with the quality stay you deserve.

"Good Pit Stop"
757kirkm, 10 Juillet 2025

Great stop over on our trip South. We wanted a nice place outside Little Rock. Everything was very nice. Full, hot breakfast was great.The shower was really nice with great pressure and even had an adjustable head....did not have to crouch for once in a motel. Would highly recommend..Also plenty of dining and shopping nearby. Motel is in a very safe area.

Owner Response, 10 Juillet 2025

Hi 757kirkm, Thank you so much for choosing to stay with us during your journey south, and for taking the time to share such a thoughtful and uplifting review! We're delighted to hear that you found our property to be a perfect stopover just outside of Little Rock. It's wonderful to know that you enjoyed our full hot breakfast. We strive to offer a variety of options to help our guests start their day right. We're also especially glad that the shower exceeded your expectations; great water pressure and a properly placed shower head can make all the difference after a long day of travel! Your kind comments about the safety of the area, the nearby dining and shopping, and the overall comfort of your stay mean a lot to us. Providing a clean, convenient, and welcoming experience is something our entire team takes pride in, and it's incredibly rewarding to know we succeeded in making you feel at ease. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you back the next time your travels bring you through the area.

"Better Places to Stay in the Area, last resort."
Christopher A, 05 Juin 2025

Entered Room, sock left on floor between chair and night stand from previous occupant. Tub did not drain well and water backed up in tub when showering. Nothing like standing in an inch of water after showering. Standing water made tub slippery, almost slipped while showering. After showering, sat on edge of bed to put on my socks, striped on a piece of dog food? Now questioning cleaning of room? Go down to breakfast, juice machine out of water. I don't drink coffee. Nothing else offered to drink, not even a bottle of water. Hot bar, cold food!! If I did not check out before writing this review, I would have posted pictures. Unless everything is booked up in the area, I will not return. If management does not start paying attention, this Best Westerns ratings will start dropping fast.

Owner Response, 05 Juin 2025

Dear charistopheraA5715GP, Thank you for taking the time to share your experience. I want to sincerely apologize for the disappointing conditions you encountered during your recent stay. It's clear that we fell far short of delivering the level of cleanliness, comfort, and hospitality that our guests rightfully expect and that we aim to provide. Finding a leftover sock, stepping on dog food, and dealing with a slow-draining tub are all unacceptable oversights, and I understand how these incidents caused you to question the cleanliness of your room. Please know that we have immediately addressed your comments with our housekeeping and maintenance teams to ensure such issues are not repeated. Our rooms should be spotless and fully prepared before any guest arrives, and we are reinforcing our inspection protocols accordingly. I'm also very sorry to hear about your experience at breakfast. A juice machine without water and cold items on the hot bar is simply not the standard we uphold. We've since had our kitchen staff review all equipment and food handling procedures to ensure breakfast service is consistently fresh, well-stocked, and up to temperature. We understand how important a quality breakfast is to start your day and regret that we didn't deliver on that. Your feedback about the lack of beverage alternatives is also well noted, and we will be reviewing options to offer bottled water or additional drink selections, especially for non-coffee drinkers. What's most disappointing is that your experience led you to consider us only as a last resort. That is not how we want any guest to feel. While we cannot change the experience you had, we would deeply appreciate the chance to regain your trust should your travels bring you back to the area.

"Excellent value"
RainbarrelDiva, 23 Avril 2025

I gave this four stars but it is excellent value for money and there were no problems. I'm just a bit stingy with ratings and this is a budget hotel so no frills. Everyone was helpful and courteous. They have room AC/heat but it was pretty quiet. Our room faced the road so I was expecting it to be noisy but other than police/ambulance once, it was fine. The breakfast was fine. I've always been happy with Best Western.

Owner Response, 23 Avril 2025

Hi RainbarrelDiva, Thank you for taking the time to share your feedback with us! We're so pleased to hear that you found your stay to be an excellent value and that everything went smoothly during your visit. It's wonderful to know that our team left a positive impression with their helpful and courteous service. That's exactly the kind of hospitality we aim to deliver every day. We're also glad to hear the in-room AC/heat was comfortable and quiet, and that even in a road-facing room, your stay remained peaceful for the most part. We completely understand your thoughtful approach to ratings and appreciate your honesty. While we are a budget-friendly hotel, we work hard to provide a clean, comfortable, and dependable stay for all of our guests, and we're glad to hear that came through during your visit. Thank you again for your kind words and for your continued loyalty. We hope to welcome you back again soon, no frills, just genuine comfort and friendly service.

"Branson vacation"
Darla S, 14 Novembre 2024

The room was fairly clean and accommodating. Found a broken lamp on the desk, and bedside table lamp needed a new lightbulb. Otherwise, for a one night stop on our trip, it was okay. We didn't eat breakfast there, my husband needed a full meal, so went to a restaurant instead.

Owner Response, 14 Novembre 2024

Dear dseifried24, Thank you for choosing to stay with us during your Branson vacation and for taking the time to share your feedback. We're glad to hear that you found your room fairly clean and accommodating, and we appreciate your honest assessment of your experience. We sincerely apologize for the broken lamp and the bedside lamp requiring a new bulb. Attention to detail is important to us, and your comments highlight an area where we can improve. Our maintenance team has been notified to ensure these issues are addressed promptly. Thank you for bringing this to our attention! While we're sorry to hear you didn't have the chance to try our breakfast, we hope your meal at the restaurant met your expectations. Should you visit us again, we'd love for you to sample our breakfast offerings—we're always open to suggestions to make it more enjoyable for our guests. We hope your stop with us added to the convenience of your trip, and we'd be delighted to welcome you back in the future.

"A Nice Place to Stay"
TravelinMan678, 03 Octobre 2024

Room was okay, Outdoor pool closed and empty. Just off I-40. Heard a lot of local road traffic noise. Night time wasn't as bad. Had a nice fridge with freezer compartment. Wifi was good. 3 minute walk to Golden Corral and Waffle House. Even saw a 24 hour Whataburger across the street. Hotel offered a good breakfast selection. Waffles, eggs, sausage, biscuits, gravy and other items. I'd probably stay here again.

Owner Response, 03 Octobre 2024

Hi TravelinMan678, Thank you for taking the time to share your thoughts on your recent stay. We're glad to hear that you found our location convenient and enjoyed the nearby dining options, including Golden Corral and Waffle House, as well as Whataburger across the street. It's great to know that you appreciated the fridge in your room, the reliable Wi-Fi, and the good breakfast selection we offer. Your feedback regarding the outdoor pool being closed and the noise from local road traffic is important to us, and we will ensure our team is aware of your concerns. We would love the opportunity to welcome you back in the future and provide you with an even better experience.

"DO NOT STAY HERE"
mandy_linn, 09 Juin 2024

Booked for a ball tournament, could not accommodate for wheelchair, rooms were FILTHY, blood on to and in the bed, lights didnt work just filthy

Owner Response, 09 Juin 2024

Hi mandylinn, We're deeply sorry to hear about your disappointing experience during your recent stay. Providing a clean and comfortable environment is our top priority, and it's clear we fell short of meeting your expectations. We sincerely apologize for the cleanliness issues you encountered and any inconvenience caused by the lack of accommodation for a wheelchair. Your feedback is extremely important to us, and we will address these concerns with our team to ensure immediate improvements are made. We understand the seriousness of the situation and appreciate you bringing it to our attention. We hope to have the opportunity to regain your trust in the future.

"HORRIBLE!!!!!"
Angel E, 02 Mai 2024

This place is so unprofessional I called asking about prices for rooms and the first thing the guy asked me was my age saying age matters to get a room he was also very rude on phone I was trying to fill my husband in on pricing and he kept asking are you taking the room or no

Owner Response, 02 Mai 2024

Dear A9225VAangele, We sincerely apologize for the negative experience you encountered when inquiring about room prices with us. Your feedback is deeply concerning to us as providing exceptional customer service is paramount to our values. It is completely unacceptable that you felt our staff member was rude and unprofessional. We deeply regret any discomfort or frustration this may have caused. Please know that we take your feedback seriously, and we will be addressing this matter internally to ensure that our staff members uphold the highest standards of professionalism and courtesy in all interactions. We strive to provide accommodation to guests of all ages, and any inquiries regarding age are purely for verification purposes related to our policies. However, we understand how this may have come across and apologize for any misunderstanding. Your experience does not reflect the level of service we aim to provide, and we appreciate you bringing this matter to our attention. We hope you will accept our sincere apologies, and we would welcome the opportunity to restore your faith in our hotel. Once again, we apologize for any inconvenience or discomfort you experienced, and we thank you for bringing this matter to our attention.

"Best Western Conway AR."
rjohnston2218, 01 Mai 2024

This is one of the better Best Westerns for many cities around. Clean, well maintained, great staff. Owner takes pride in this property and it shows. Many other BWs are tired and threadbare. This one isn't. Super convenient location too.

Owner Response, 01 Mai 2024

Hi rjohnston2218, We're thrilled to receive such high praise from you! Thank you for recognizing our efforts to maintain a clean and well-maintained property. We take great pride in providing excellent service and ensuring that our guests have a comfortable stay. It's wonderful to hear that our dedication to quality and convenience has made a positive impression on you. Your kind words motivate us to continue delivering exceptional experiences to all our guests. We look forward to welcoming you back during your next visit!

"It was OK"
OnTheRoadAgain1056, 30 Décembre 2023

I am a Best Western Rewards highest level member so I stay in a lot of Best Westerns. This one was OK but could have been better. Stayed here for one night. Check In went OK but the key would not work at the room. Walked back to the lobby where they had to go check it out for themselves . I am walking back and forth carrying several items that I had retrieved from my car. Then they decided that the problem was the battery in the lock so back to the lobby where they gave me another room. This time the key worked. The light next to the bed was burned out. I got it to work by replacing the bulb with another in the room. These minor things should be noticed before a guest checks in. Other than that the room was OK and I didn't stick around for breakfast so I can't speak to that. Would probably stay here again if the price was right.

Owner Response, 30 Décembre 2023

Dear OnTheRoadAgain1056, Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay. I hope you will accept our sincerest apologies for the condition of the hotel, light, bulbs and these maintenance mishaps that you have encountered and that you did not receive immediate action regarding the necessity of correcting such issues as quickly as possible. We have raised this concern to our maintenance manager for immediate action. I apologize that your recent stay was not a good one but we hope you'll return someday to see how we're improving.

"Passing through"
FarAway671997, 27 Novembre 2023

Once I got an individual that I could understand, the registration service was what one has come to expect, very routine. The understanding is partly my hearing that has real problems with thick accents. The personnel were accommodating and responded easily to questions, they volunteered nothing but were willing to help. The room was an average hotel room, nothing stood out positively or negatively.

Owner Response, 27 Novembre 2023

Dear FarAway671997, Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was accommodating and helpful, however, I do regret that you experienced several shortcomings during your stay. I have communicated these issues with the appropriate department heads to ensure they are remedied quickly. Thank you again for your feedback, and we hope to be able to exceed your expectations in the future!

"Adequate but could use some updating."
Grandimperialpoohbah, 11 Novembre 2023

Because we were traveling with a pet, we called prior to making a reservation to be sure pets were ok and we were assured they were. When we arrived, the front desk clerk (FDC) seemed surprised but they did allow our pet. There didn't seem to be an "official" pet walking area (i.e. with bags and a receptacle) and the grassy area around the hotel was very limited. I couldn't get the A/C to come on but the FDC promptly came to the room and pressed a button on the plug to reset it. The room and the entire facility seemed dated but was clean. The breakfast area was small but the breakfast was the standard fare: cheese omelet, sausage, breads, some cereal, coffee, tea. It was conveniently located next to the interstate and there were several fast food places and gas stations around it.

Owner Response, 11 Novembre 2023

Dear Grandimperialpoohbah, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take the value on your report regarding the condition of your room, the air conditioning system, and the breakfast. We will act on these complaints and will fix all problems as soon as possible. Your business is our priority and assure you that management has taken all the steps to make sure that all the rooms are clean, well-maintained and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.

"Great spot to stay"
edicar21, 21 Septembre 2023

the room was very clean, property was clean outside as well. the breakfast was very good. if traveling this is a great stop. easy off and on to the interstate. lots of food choices at nearby restaurants for meals other than breakfast. the staff was friendly and helpful

Owner Response, 21 Septembre 2023

Hi edicar21, Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that our location and breakfast were to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

"It was okay"
tennillesmith18, 26 Juillet 2023

The room had a wet stinky smell to it. There was stuff on the bathroom walls that looked like poop, but couldn't be too sure. The shower didn't look like it was very clean either.. It was an great room but the smell was hard to get over, in the room we stayed in.

Owner Response, 26 Juillet 2023

Dear tennillesmith18, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team, especially with the condition of your room, bathroom, and cleanliness. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.

"Great overnight stay"
jaimel1977, 28 Juin 2023

Honestly, the cleanliness of the room was top notch. Also, it was a pretty quiet hotel. I was a little nervous with this being an older property and having the doors on the outside, but everything was great! I would stay here again in a heartbeat and recommend it to my friends/family as well.

Owner Response, 28 Juin 2023

Hi jaimel1977, Thank you for your valued and motivating feedback and leaving a 5 Star Review. Our team works hard to the best of our ability to ensure we satisfy your everyday needs and provide a clean stay and we are pleased to know we succeed in doing so. We will share your kind words with the staff. Thank you for your recommendation and please come again to see us soon!

"Good stay"
rtcdec2, 28 Mai 2023

Dawn who checked us in is very nice & friendly. We have stayed twice and would definitely stay again. Room very clean and breakfast was very good and hot. Plenty of clean towels and nice hot water for a shower.

Owner Response, 28 Mai 2023

Hi rtcdec2, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, breakfast, great amenities and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review. We will share your kind words with our staff especially Dawn and we can't wait to serve you again. Thank you very much!

"It's OK: an average older hotel, recently refurbished, at an average rate. "
xplorers2, 11 Avril 2023

It's an older hotel, with outside room access. Wife and I stayed in a mobility accessible room. The room (and it appeared likely the whole hotel) seems to have been fairly recently refurbished... new paint, new carpet, and new vanity, floor tile, shower/tub, and lighting in the bathroom. But all the room furnishings were the original well-worn, beat-up furniture. The AC and heat worked well, the TV was newish, and everything seemed to be in good maintenance. The bed was the usual quite firm mattress that seems to be typical in these BWs. Breakfast was adequate but not much variety. Many restaurants very close by. But in and out access is very poor; located on a very busy multi-lane highway interchange. Can't comment on the staff; had no inaction with them other than a quick check-in.

Owner Response, 11 Avril 2023

Dear xplorers2, Thank you for taking the time to share your review and experience. We are glad to know you found our hotel convenient and enjoyed our hotel's amenities provided. We have shared your feedback with our staff to ensure we continuously work on bettering our services. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!

"Smelled Great"
SherrillHooker26, 07 Novembre 2022

I was hesitant a year ago about booking this hotel due to the negative reviews, but the reviews got better so I thought I'd try it out. It was great. SO clean, smelled great when we walked in. The bed was a little hard and that worried me, but my daughter and I slept all night long! Very please with our stay. We slept through breakfast so I can't review about that. If in the area again, I will definitely stay again!

Owner Response, 07 Novembre 2022

Hi SherrillHooker26, Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the clean ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel comfortable just like the last time!

"Nice Stay"
steveshaffer75, 31 Août 2022

What a great stay at a reasonable price. I travel a lot and stay at what would be considered very nice hotels because of their name. This Best Western is right in the game with them. What a nice staff and clean motel with a great bed, pillows, linens, towels, etc. The pool and surrounding area were perfect.

Owner Response, 31 Août 2022

Hi steveshaffer75, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to always do good for our guests. We are really appreciative of your generous compliments about our location, comfortable and clean rooms, friendly staff, great beds, pillows, and amenities. We are glad you enjoy staying with us and we hope to see you again.

"Honest Review (Pet Room)"
mendezj173, 08 Août 2022

I stayed here during my cross country trip. I had my son and my cat with me during this stay. When you walk into the lobby everything seemed beautiful and nice. The man helping me was very nice but had lack of training and kept reaching to his phone to contact his superior on what to do so checking in took me more than 15 mins. After getting my key I proceeded around to the back to my room. I entered through a door and once I entered the stairwell there was dust and dirt all over the floor. After entering into my room I noticed a small odor about the room. This room was a pet room but still disgusted me that this odor be a number of things. The bathroom wasn't cleaned all the way. There was dirt and dust on the floor and shower. The rub itself was all chipped and old. The shower head was disgusting. I personally didn't even attempt to take a shower. The mini fridge was broken inside. The sharp edges of the broken plastic inside could of easily cut me. I found ants around the nightstand and floor. Overall my personal experience with a pet room at this hotel was disgusting and disappointing.

Owner Response, 08 Août 2022

Dear mendezj173, Thank you for providing us with feedback from your recent stay. It's great to hear that our staff was nice and helpful, however, I do regret that you experienced several shortcomings during your stay, especially with the condition of the hotel and cleanliness. Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. Lastly, we assure you to forward this concern to the management for their attention and action. Please give us another chance to serve you better as we promise a more pleasant stay.

"bad breakfast"
paulgX5110FQ, 07 Avril 2022

Cold eggs and sausage watery waffles staff on their phones and could care a less that you are there room was great check-in was great the next morning all went down the tubes was not pleased with the morning staff

Owner Response, 07 Avril 2022

DearpaulgX5110FQ, Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with the breakfast. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.

"Vacation"
223darrinh, 14 Mars 2022

Great service rooms clean. Staff is cool and understanding.. good breakfast bring your own syrup lol Prices are alright whenever you in need staff is there for help Rooms are alway available….. I have a great time

Owner Response, 14 Mars 2022

Hi 223darrinh, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much!

"Great remodeling of an aging property"
CJC5647, 14 Mars 2022

I would never choose this hotel based on exterior looks, but the owners have invested in really nice remodeling of the interior spaces. It's clear that great care was taken with the details - there's even crown molding in the rooms, along with updated furnishing and fixtures. It's all beautifully coordinated and housekeeping is on top of their game. A warm and caring vibe overall, and I felt secure. I'm travelling with 2 dogs and this offers parking right outside the room, a big plus with my nervous puppers.

Owner Response, 14 Mars 2022

Hi CJC5647, Thank you for taking the time to write a wonderful review. We are so happy that you enjoyed the newly remodeled rooms, our staff, and our services. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon.

"Decent but Basic"
CarpCaster, 24 Décembre 2021

Dated building but still ok. Interestingly, right across the main road, there is a Motel 6 that looks very similar. Small ,technically, breakfast buffet. Make your own waffles. No eggs. Looked like microwaveable burritos. OK coffee. No assortment of sugars and non sugars Bed excellent. Very firm. Not sagging. The usual hotel/motel pillows that are all fluff and your head sinks. A very few spots of mildew on the caulking around the tub. Slight musty smell when starting up the heater but went away quickly. The sidewalk from the entrance to the parking lot around the corner has a serious obstacle for tall people. The decorative mansard-style roof above the sidewalk has a sharp corner that would give a tall person a pretty serious head wound. Good for the price.

Owner Response, 24 Décembre 2021

Dear CarpCaster, Thank you very much for your great review of our hotel! We appreciate your compliments and we take high pride in the peaceful ambiance that we can provide to our guests. We hope to see you stay with us more in the future as we promise to push our services better to provide you the most pleasant stay that you can find. We thank you that you highlighted our strengths in your review. May you return again soon and feel comfortable just like the last time!

"Exceptional room at a terrific price."
cmichelletaylor1975, 20 Décembre 2021

Our room was very clean, with beautiful decor. We stayed in a smoking and pet friendly room and you couldn't tell that it was a smoking room. It was a very clean smelling and there were no pet odors either. Super comfortable bed also and a great value for the price we paid.

Owner Response, 20 Décembre 2021

Hi cmichelletaylor1975, Thank you for the wonderful review. We are delighted to hear you enjoyed your stay and found the hotel to be nice and clean. Again, thank you and we look forward to serving you again on your next visit.

"LOVE LOVE LOVE !!!"
mrsbrojoe, 02 Décembre 2021

Ivan at the front desk was the professional, cheerful and welcoming, placing me in the "just right!" room. It'd been years since I'd been here but it was everything I remembered it to be ie spotless, comfortable bed w/nice linens, fridge/micro, zippy wifi signal. So glad I opted to getting a good night's rest rather than push on through !!! Next morning, continental was standard but well tended ~ I just grabbed a banana & coffee. Sorry I didn't write down the name of the gal @ checkout because she had those same qualities as Ivan, friendly & efficient. All in all, a great room at a great price !!!

Owner Response, 02 Décembre 2021

Hi mrsbrojoe, We are exceptionally thankful that you have honored our staff members with praiseworthy words especially Ivan. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We will always ensure that we keep delighting you with our facilities and services.

"Great place to stop!"
87sherryc, 25 Novembre 2021

Very friendly and personable Staff. Specific request for a first floor room was accommodated. Nicely appointed, clean and comfortable room. The hotel is in a convenient and quiet location with a lot of services nearby!

Owner Response, 25 Novembre 2021

Dear 87sherryc, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing a clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services.

"Very nice"
2019GLM, 01 Novembre 2021

Room was very nice & clean. The staff were good, especially the two morning guys. Very helpful. Full breakfast would have been nice, but the grab & go was good. Would recommend this BW to anyone traveling through. Would definitely stay again.

Owner Response, 01 Novembre 2021

Hi 2019GLM, Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. Thank you so much for your compliments on our staff, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. Your business and your recommendation is very important to us and we look forward to serving you again here at the Best Western Conway.

"Room comes complete with pets-flies & ants!"
Susie A, 06 Août 2021

This place is a dump! Exterior is tired, inside is drab, a/c is loud and not working up to par, mini fridge freezer frozen over, it was awful! There are a lot of good motels in Conway for the 87 I paid and several I've stayed at were less. Big mistake!

Owner Response, 06 Août 2021

Dear Susie A, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience especially with the condition of the hotel and our amenities. We take this quite seriously and steps shall be taken to ensure no future guests will experience the same. Thank you again for taking the time for sharing this experience and for your valuable business.

"Excellent Place to Stay!"
mj m, 28 Juillet 2021

Long day of travel, found this BW online. Called front desk dinner time to make reservation - super helpful. Friendly & cheerful in person. Checking in was quick & easy. Lots of parking, restaurants close by, everything we were looking for. Highly recommend this hotel.

Owner Response, 28 Juillet 2021

Hi mj m, Thank you for taking the time to share your review and experience. We are glad to know you found the location of our hotel convenient and enjoyed our hotel's amenities provided. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

"Greatness"
aifigueroa0812, 19 Juillet 2021

It was a great hotel to stay at. The cleaniness was great also and the internet was Excellent,had no problems getting internet. I would really recommend anyone to stay at Best Western, and we would definetly will stay there again.

Owner Response, 19 Juillet 2021

Hi aifigueroa0812, Thank you very much for your kind review and recommendation. We are delighted that you enjoyed your stay and appreciated our place. Thanks for rewarding our efforts in providing a clean, convenient, and best service to our guests. Looking forward to welcoming you soon.

"Room stunk so bad."
Charlie K, 12 Juillet 2021

The staff was friendly and helpful, and the room overall seemed clean, but there was a stench that seemed to be a mix of some kind of fumigation and mold? I'm not sure. Due to personal circumstances we stayed the night there, but customers should know about this. Under different circumstances I would have requested another room or left the hotel. Everything else seemed meh to ok. Walls and ceiling were fairly thin. Breakfast is nothing to rave about; standard packaged faire. No fitness center.

Owner Response, 12 Juillet 2021

Dear Charlie K, Thank you for giving us the opportunity to recognize our staff yet I am sorry to hear that you did not thoroughly enjoy your stay and the cleanliness during your stay. It is not like us to deliver poor accommodations and we will work our hardest to get back to the standard we are known for. We have implemented many new guidelines and procedures for cleaning in our hotel rooms. We focus on "high touch" areas that could harbor germs and have implemented additional cleanings of those areas, in addition to other steps we are taking around the hotel, to protect our guests and staff members. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.

"Best Western Conway, Ar"
arkansashillman2021, 18 Mai 2021

Over all I didnt really have any issues, I sleep light and it was a little noisy but not unusual. Walking across parking lot to restaurants was a big plus. Lot of traffic in area so that made things easier. I really liked parking right in front of my room.

Owner Response, 18 Mai 2021

Hi arkansashillman2021, Thank you for taking the time to write a wonderful review. We really appreciate your high rating and kind words about your stay with us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a convenient and hospitable experience. We are so glad that you enjoyed your stay and we hope to see you again soon. Thank you

"Good place to stay"
KaynJoe, 16 Mai 2021

This is a older motel and excellent place to stay. Check in and out was easy. Room was very clean and bed was comfortable. Within walking distance to restaurants. We will definitely stay there again. Also very quiet and good location.

Owner Response, 16 Mai 2021

Hi KaynJoe, Thank you for letting us know how satisfied you are with our services and accommodations. We appreciate the compliments and kind words to our staff, location, clean rooms, and comfortable beds. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. We hope to see you again soon. Thank you very much!

"Everything You Need"
joeboy80, 09 Mai 2021

The rooms are very clean and everything works as it should. Faucets and towels appear to be brand new. Location is excellent and convenient to restaurants and shopping. Breakfast is a "to go" bag with water, muffin and granola bar. Juice and coffee is available, too.

Owner Response, 09 Mai 2021

Hi joeboy80, Thank you for letting us know how impressed you were with our services and amenities of Best Western Conway. We are so glad to hear from you and to learn that we were able to give you a clean, pleasant, and convenient experience while staying at our hotel near restaurants and shopping centers. We are very happy to learn that your stay was so comfortable, and we hope to see you again soon!

"Clean, Well Located Motel But A Few Problems"
TexasLover, 02 Mai 2021

We stayed in this motel on the last leg of hauling our broodmare back to Texas from Kentucky. The front desk clerk was pleasant enough but really gave us poor options for parking our attached horse trailer despite a slow night at the property. We were instructed that we could only park in the very back of the hotel with our trailer, but that spot was already occupied by a trailer. That was a shame because the parking lot was very available for our trailer to be parked on the far side of the parking lot where we could see it from our room. Instead, we had to unhook our trailer where we boarded our horse and rehook our gooseneck trailer in the morning. Quite a hassle. I know that hotels need to limit trailers in some circumstanced, but this was a bit much. Despite that, the clerk was friendly. I was a little skeptical of her answer that the two cars full of young people sitting in cars in the parking area (right outside our room) were guests of the hotel. One young man asked me for a lighter...a little concerning. It was right by the stair case (no elevator). Despite the condition that no one other than guests be in the room, the room above us had constant foot traffic until about 4 am. You can hear every step of any footsteps above you. Poor night of sleep and I wish the clerk would have spread the handful of guests out a little bit. The refrigerator was oddly located in the rooms closet, but it worked great. The wall unit AC had some type of plastic hood on it and it seemed to limit the air flow in the room....so it was a little stuffy. The TV was small as it seems to be in most Best Western hotels, but the familiar DIRECT TV offerings were nice. The channels included several HBO options. The room was very clean as was the entire hotel property. The parking lot was brightly striped and in fantastic shape. We were disappointed by our "queen" bed. We sleep in a queen bed at home and this bed was smaller. It felt more like a full sized bed so we were not very comfortable. The shower water pressure was average with plenty of hot water. The location is wonderful with a Golden Corral next door and a Walmart within two miles. Plenty of nice restaurant options in this very nice community. Breakfast continues to be a horrible disappointment at most Best Westerns and this hotel's offerings were unusually skimpy even by BW standards. Needs to be better. Don't think we'll stay again.

Owner Response, 02 Mai 2021

Dear Valued Guest, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments very seriously and are working hard and fast to address these problems in hopes of improving upon the guest experience. We hope you'll return someday to see how we've grown thanks to valuable guest feedback.

"O;d but clean"
jimv677, 29 Avril 2021

Property is hotel with recent updates. Rooms are outside access and very small. The Grab N Go breakfast is a joke. the ingredients were stale and dry, no fruit offering and watered down juices were nasty at best. Staff was very cordial and helpful but the property is not up to the standards I have come to expect from Best Western brnad.

Owner Response, 29 Avril 2021

Dear Valued Guest, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. I am sorry to hear that you did not thoroughly enjoy your stay and the breakfast options. I want to let you know that we take your feedback to heart and are reconsidering having some updates on the available choices. Thank you for bringing this up and we look forward to serving you again!

"Nice experience"
ading04, 02 Avril 2021

It's been years since I've stayed at a Best Western. I was very pleased with our stay. The staff were very friendly and the rooms were very clean! Quick check in and quick check out! I would stay at this location again if I'm in the area!

Owner Response, 02 Avril 2021

Hi ading04, Thanks for the stay at the Best Western Conway and the feedback. I'm so pleased that you found us a clean and pleasant place to stay and that our location was to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Thank youvery much.

"Pleasant Surprise"
bmcdan2000b, 16 Mars 2021

This is the first Best Western I have stayed in at any time. The front desk individual was very pleasant and helpful. The place is not fancy. Price was reasonable. Very clean. Would recommend. Could use some updating in the future but served my needs. Felt safe.

Owner Response, 16 Mars 2021

Hi bmcdan2000b, Thank you very much for always choosing to stay with us and for the recommendation. We are delighted that you enjoyed your stay and appreciated our place. Thanks for rewarding our efforts in providing the best service to our guests. Looking forward to welcoming you again very soon.

"good location"
rward307, 05 Novembre 2020

Right off the highway, easy to find. Have stayed here several times over a period of several years. Several good place to get dinner near by. With all the tax and add ons, the price was $74. I'll stay here again as I pass through the area on fishing trips.

Owner Response, 05 Novembre 2020

Hi rward307 , Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that our location and services were to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

"need bed."
Robert R, 24 Octobre 2020

have family in Mayflower but was not enough room for four more people. This motel was right off the highway,so very accessible. It is not fancy but was comfortable. Also there is a Waffle House next door. We enjoyed our stay!

Owner Response, 24 Octobre 2020

Hi Robert R, We are indeed grateful that you find our place excellent and comfortable. It means a lot to us that you've taken the time to share many positive features of your most recent stay with us. Your five star review is greatly appreciated. Thank you for your compliments to our services and location. We thank you so much for your business and we look forward to your next visit.

"Not so dog friendly - duct tape is not an answer"
AlohaOhana5, 11 Août 2020

So I stayed here thinking it would be dog friendly but not so. There is no dog station for dog bags or trash cans. There was not much grass to use. I had to use the neighbor (Golden Corral) grass. The lobby is quite nice and smells good but that is about it. Our desk chair in our room was duct taped back together I guess since it was black and the tape was black they did not think anyone would notice. There was stuff on our tile floor by bathroom. As we walked into room I had to step over cigarette butts. The beds were not very comfortable. The towels were tiny I am not sure who they are for but even my 10 year old could not cover herself. The room was somewhat clean but the grounds were not clean. Additionally, the lock on the room would not turn but luckily the chain did. I was shocked that they received such high reviews. The staff are very friendly.

Owner Response, 11 Août 2020

Dear Valued Guest, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit to our property. We appreciate your time in pointing out the areas in most need of attention as we work towards updating and improving upon our accommodations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Know that we continuously strive to meet your needs and expectations. We greatly appreciate your feedback, as it helps us to improve and provide a better experience.

"Family visit"
anitasK981RZ, 01 Juillet 2020

Family lives close but we needed room to stay. This was a great choice. It was clean and spacious. The office staff were friendly and happy. Our room was clean and kept clean every day. The pool was nice and was open even due to Covid. The water was nice and warm. No problems even when we had to extend our stay by a day.

Owner Response, 01 Juillet 2020

Hi 816 E Oak St, Thank you for letting us know how satisfied you are with our services and accommodations. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort, and convenience have been successful. Thank you for your compliments to our staff, rooms, and high standards of cleanliness and hospitality. We thank you so much for your business and we look forward to your next visit.

"Long wait to check in"
kategO3723QN, 16 Mars 2020

I have been waiting an hour and a half to check in. Attendant is incapacitated. No other staff member available to check in multiple guests. I am out of hours and cant leave because im out of hours and drive a semi. Please send more help.

Owner Response, 16 Mars 2020

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"We love Best Western"
donaldfletcher15, 16 Mars 2020

Everyone was kind and rooms were clean and contained necessities required. Our Family has traveled 3000 miles from South Carolina to California for my husband's work and we will continue to stay at best Western as much as possible

Owner Response, 16 Mars 2020

Hi donaldfletcher15, Thank you for providing us with feedback from your recent stay. It's great to hear that our you found us clean and pleasant place to stay. Our team works hard to ensure a satisfying experience for all our guests and we are pleased to hear that yours was a satisfying stay. Thank you and looking forward to welcoming you soon.

"Great location and comfortable"
jbl82020, 02 Février 2020

Always choose this hotel. Easy access and comfortable beds A good bit of stores and restaurants are within walking distance People that work there are friendly and attentive. Breakfast is great and enjoy the atmosphere

Owner Response, 02 Février 2020

Hi jbl82020, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments to our convenient location, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much.

"best western conway ar"
FellowTraveler728973, 14 Janvier 2020

We satyed at the Best Western in Conway Ar. The ammenities are nice. Check in and out was a breeze. The front desk people are always very nice. We have stayed here several times. I reccomend this hotel

Owner Response, 14 Janvier 2020

Hi FellowTraveler728973, Thank you so much for your kind words. I'm so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I'm extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

"Best stay we have ever had"
Melanie H, 30 Décembre 2019

We stopped into this location on a trip without a reservation. We had stayed at this location several years ago and it is 1/2 way point on our drive so perfect stopping point. The room was VERY clean and had a very fresh smell. There was no mildew in the bathroom and the bed was comfortable. A great place to stay! Our room was on the backside so we didn't have any of the traffic noise from the interstate. The breakfast food choices were very good.

"Great employees and comfortable stay"
Ecpayne, 13 Décembre 2019

We stayed in Conway while my father in law had hip replacement. Besides a musty smell to the rooms they were super clean and super comfortable. The hot breakfast was filling and had some variety. Special shout out to Alicia at the front desk for all the extra help with the in laws.

"Business Trip"
Corey F, 09 Décembre 2019

This is a normal Best Western. The hotel is clean and comfortable, the rooms were very nice and clean. Check in was easy as always. I travel for business so I don't use may of the other amenities but it was good!

"Stay was good. Room was quiet and clean."
fulmead2005, 19 Novembre 2019

Stay was good. Room was quiet and clean. But it is a older hotel. The only thing I didn't like about it was the door to the room was on the exterior of the hotel. Instead of being on the interrior of the hotel which was a little odd. And the hotel is not really on the best side of Conway. We stayed there for one night because our A/C went out at home.

"Soccer Trip"
Jerry M, 18 Novembre 2019

Very nice stay and GREAT value. Plenty of places to eat within a few blocks. ONLY problem was trying to turn left out of lot. Of course the time of day has a lot to do with that. Would DEFINITELY recommend to others.

"Very nice place"
Sharla W, 16 Novembre 2019

This was a very nice place. Rooms were clean and beds were comfortable. Staff was very accomadating. The first room we were given had a very bad odor, which I reported and we were immediately given another. It smelled nice and clean and it was. I would not hesitate to stay here again.

"Ticked Off!"
Dontplay53, 15 Novembre 2019

A female friend of mine and I rented at Best Western in Conway Arkansas for 3 days. The day we checked in I noticed a Coffee machine in the lobby and I asked the gentleman checking us in if the the Coffee was available 24/. He said, It sure is. Drink all you want. I'm a bit of a Coffee fanatic so this was great! He finished checking us in and said with the AARP discount it would be $67.50 a night. They wound up charging my debit card $80 a night. I let that slide because the rooms are quite nice. I just went to the lobby at 8:50 this evening, November 15th 2019, the lady working the desk got extremely snotty with me about coming back for another cup of Coffee. Newsflash! When I'm charged $13 a night more than the rate I was quoted, AND I'm told when I originally rent to drink all the Coffee I want, ILL DRINK ALL THE COFFEE I WANT! While ur at it maybe have the lady working the desk actually work instead of sitting around playing on her personal computer!

"Great Service"
Ryansasakisr, 22 Octobre 2019

Alisha was so helpful and professional. My wife is handicapped, but the room wasn't. Alisha set us up in a room that was easy access from room to car. The beds were very comfortable, not hard like other hotels.

"Good value for money"
gregdLA, 16 Septembre 2019

Clean, convenient reasonably priced room. Close to restaurants, Golden Corral is right next door. There is parking if you are pulling a trailer. Waffle House (closed at the moment) is also right next door.

"Best Western"
kjwatson62, 03 Septembre 2019

Nice Hotel with friendly staff. Very clean rooms with amenities. Direct TV. Outdoor pool is small, but very clean. Pet friendly. Breakfast was amazing! Very good coffee. I enjoyed it very much and will stay again.

"BW Conway AR"
Gary-Connie B, 24 Juillet 2019

This motel is very convenient from the Interstate. Check in was fast and easy. Room was clean and all worked as should. Parking is great, can park right outside of room. Breakfast was very good with a good selection. Check out was also fast and easy. Will stay here again.

"Beware! Exterior Corridors"
R519KPkimb, 20 Juillet 2019

Rooms are accessible from the outdoor parking area. An older hotel the has tried to modernise. The rooms still have an age old smoke door. Front desk is friendly. Located in cheaper area of town. It's a basic budget hotel/motel.

Owner Response, 20 Juillet 2019

we appreciate your feedback as we use this to continuously improve our services. Thank you for staying with us, we look forward to welcoming you back again soon!

"My Stay at Best Western Conway, Arkansas"
ladylumbee2018, 09 Juillet 2019

This was a last minute trip to take our daughter and grand daughter to meet up with her husband and mother-in-law in Liberal, Kansas. It was a long ride from North Carolina so we spent a total of 4 nights in two Best Western locations. Both hotels were just what we expected and very happy with the amenities.

"Great place to stop over"
Mike A, 25 Juin 2019

My wife and I have stopped several times at the Best Western Conway on our way to Branson and have always had a good experience. The staff is always pleasent and friendly and the rooms are always clean.

Owner Response, 25 Juin 2019

Guest comfort and convenience are our top priorities, and we thank you letting us know how we have been successful in our efforts to impress you. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We can't wait to give you another five star experience!

"Nice place"
793pamelaw, 20 Avril 2019

We stayed here 1 night. The room was a little tight but functional. Some kids played outside our room and did a version of doorbell ditch. The office took care of that. Breakfasts was sparse; no hot food but toast.

Owner Response, 20 Avril 2019

Thank you for your review, your feedback and your comments regarding your stay. It means a lot to us that you've taken the time to share this positive experience at our hotel and heartwarming to hear of how our efforts to impress you with our cleanliness, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Conway BW"
OnAir67452262841, 09 Avril 2019

I always stay at this Best Western motel every time I am in town on business, and or pleasure. It is a wonderful location, a great hotel and excellent service at check-in and check-out, as well as their room staff. Can't say enough positive about this location!

Owner Response, 09 Avril 2019

Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We're glad you had a great time with us and we look forward to serving you again.

"Excellent Sat at Best Western"
Inspire32104457018, 20 Mars 2019

The staff here was phenomenal and the room was clean and cozy. I slept like a dream!! Breakfast was hot and tasty and staff was very attentive to guests during breakfast too. I give them props and wish all hotels measured up to them!

Owner Response, 20 Mars 2019

Greetings from Best Western Conway , Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to serving you again!

"Great bang for your buck!!!"
1tuffcritic2018, 21 Février 2019

Staff was very friendly and helpful. Clean beds and carpets. Walls needed to be wiped down- it seemed like a previous guest(s) had spilled some coffee which may have been overlooked by housekeeping. This property has DirecTV which we enjoyed. Wall outlets are few so bring your serge protector. Continental breakfast had many options that were good. We enjoyed our stay and are planning to stay here next time we are in the area.

Owner Response, 21 Février 2019

Thank you for your review, your feedback and your comments regarding your stay. It means a lot to us that you've taken the time to share this positive experience at our hotel and heartwarming to hear of how our efforts to impress you with our cleanliness, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

"GOOD"
gustavolevyrun1, 25 Novembre 2018

Im stay 1 night ,passing through. Convenient place. Staff good. Room clean. Bathroom clean. Wifi works. Breakfast basic. Maybe more care with the breakfast items. Gravy did not taste very nice. Parking lot ok.

"The staff tried but it was just too noisy"
katpat23, 14 Novembre 2018

This hotel is right on the highway and the road noise is really bad. Add to that the refrigerator that gurgles and bubbles all night, and the fact that you can't control the a/c to be running on fan all night to cover the noises, I struggled to sleep when I usually don't. I had to play music on my phone and cover my head with a pillow. It may be better if you get a room that doesn't face the highway. On the plus-side, it's a convenient hotel to downtown Conway and Hendrix College, and it was clean enough. The breakfast was ok - maybe even good. There's a Waffle House and a Golden Corral on either side of the parking lot, and the staff was friendly and helpful.

"Never again at this BW"
DARRELL G, 11 Novembre 2018

We have stayed at many BW over the past few years. This BW needs a total overhaul or rebuild. We are both almost 70 years old & had to stay in a upstairs room with NO elevator. The stairs were extremely steep. Then had to go through 2 more doors to go OUTSIDE to get to our room. The shower had someone else's hair on the wall. TV had sporadic glitches.

"Do Not stay at this location in Conway AR"
David F, 17 Octobre 2018

Long Story Short: Musty/Moldy Smelling Damp Air/Hard To Breath In Ant In Bedding Loud a/c Rude service Just save yourself the heartache of dealing with BW customer service and getting hung up on or left on hold for 40 mins. Book elsewhere.

"Customer Service"
Jennifer W, 08 Octobre 2018

Ankur Patel the General Manager went above and beyond to make sure I was pleased with my stay. I accidently booked a smoking room. He offered a refund but due to our baseball group all staying there, I declined. He made sure he gave me air freshener and a fan to help. He also made sure at check out that I was satisfied. I will stay at this hotel again solely on the customer service.

"Baseball Tournament Lodging"
Jonesboogie, 06 Octobre 2018

I usually stay in more expensive chains when I'm Conway. However, my stay would be 12 hours at most and the rest of the team was staying here, so I tried out the Best Western. I've been very pleased with check-in, room cleanliness, COMFORTABLE MATTRESS (yay), and safety. The ladies at the front desk were very welcoming and friendly. They washed the teams jerseys for a reasonable price. The parking lot is lit up enough that it looks like daylight. I'm in a motel that opens to outside and I don't feel unsafe at all. I can hear a little noise from the Waffle House when employees are outside on break, but the just means they could hear me if I yelled. I would definitely stay here again.

"Clean, Safe and Budget Friendly"
catherinelV7365FC, 06 Octobre 2018

We stayed here one night when my daughter was doing a college visit. The front desk was helpful and courteous. The bed was very comfortable and the room was spacious and adequate; albeit a little outdated. It was nice to be able to park right next to our door when carrying heavy luggage in after a long day. My only complaint was that breakfast ended at 9:00 a.m. I got there at 9:08 and everything was already cleaned up. I thought breakfast was out until 10. Most hotels at least leave muffins and fruit out a little bit longer. However, there is a Waffle House right next door and other restaurants nearby. It is also located near a major highway which provides easy access to get to the Little Rock airport.

"Great stay"
kingrodney40, 28 Septembre 2018

Check in and out was a breeze. Hotel staff was friendly and personable. Room was clean and comfortable. Overall stay wad wonderful. Great location right off the interstate, which made it convenient I would definitely stay here again .

"Conway AR BW"
Gary W B, 23 Août 2018

Very easy access from freeway. Can park at room door. Check in was pleasant and went great. Room was clean and everything worked. Breakfast was very good with good presentation and good quality. Eating area was clean. Check out went very well.

"Visit"
Eric J, 20 Août 2018

I loved my stay. I took my son to college in this town. Went to the hotel and met the nicest staff person ever. I would like to recommend this hotel to all of my family and friends. I will definitely stay here again !!!!!

"Wonderful"
bshelby1950, 13 Août 2018

I went through on my way to Branson..The stay was wonderful the food was. Great. The staff was very friendly and helpful.The room was comfortable and clean. The lady at the front desk very really helpful with my reward points.

Owner Response, 13 Août 2018

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We can't wait to see you again!

"Good Value"
Mark O, 13 Août 2018

Some of the rooms here have outside entry, which makes this feel more like a motel than a hotel. The building itself is a bit older, but it's kept quite clean and it appeared to be undergoing some updates or renovations when I was there a few months back, so it may look quite different by now. The staff was friendly and the breakfast buffet was thorough. A good, if not exciting stay. A good value for the price, for sure.

Owner Response, 13 Août 2018

Thank you for your high rating of our hotel and for taking the time to share your experience! It means a lot to us to be such an important part of your journey and we thank you for sharing your experience! We also appreciate your feedback regarding the internet connection as this will help us to continue to improve upon the guest experience. We would love to have you back and we do hope to see you again soon.

"Surprising updates"
amiecolegct, 09 Août 2018

I was very impressed with the updates to this hotel. It was very nice. It was conveniently located to the interstate and restaurants. The bathroom remodel was especially nice for an older hotel. We enjoyed our stay.

Owner Response, 09 Août 2018

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We can't wait to see you again!

"Arkansas Family Reunion"
Beth S, 06 Août 2018

Very friendly staff. My room was very comfortable and clean. The beds were extremely comfortable. Excellent breakfast and loved the outside pool. The price of my hotel room was a great value compared to other hotels/motels in the area.

Owner Response, 06 Août 2018

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We can't wait to see you again!

"Did The Trick"
Rick K, 02 Août 2018

Hotel is good enough. Desk Clerks and staff were very nice and courteous, and my room was clean and comfortable. Located in a very urban area, sandwiched between fast food places - lots of concrete around. Room was relatively quiet for its location. For one night, it did the trick. Would stay here again.

Owner Response, 02 Août 2018

Thank you for your high rating of our hotel and for taking the time to share your experience! It means a lot to us to be such an important part of your journey and we thank you for sharing your experience! We also appreciate your feedback regarding the internet connection as this will help us to continue to improve upon the guest experience. We would love to have you back and we do hope to see you again soon.

"PLESANTLY SURPRISED!"
Felicia S, 16 Juillet 2018

Because of the low rate, we really didn't expect the excellent service we received. The staff was limited, but great. The breakfast was sooooo good. We even learned how to make the best waffles and the staff showed us how. It really was a great experience. The service was better than some of the more expensive places we have stayed. I would definitely stay there again.

Owner Response, 16 Juillet 2018

Dear Felicia S, Thank you so much for staying at the Best Western, Conway, AR. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service and amenities. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We look forward to showing you how we have learned from your experience. Thank you for taking the time to write this review and share your experience. We greatly appreciate your loyalty . Please keep us in mind for your next stay in the area.

"Talk about HONEST people!"
497lilliann, 10 Juillet 2018

I left my mac book pro in my room. I didn't discover it until the end of the day and hundreds of miles away. I called the front desk to find that housekeeping had gotten it and turned it in! I stay here weekly and am so thankful for honest employees.

Owner Response, 10 Juillet 2018

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We can't wait to see you again!

"More good than bad"
GoodRoads, 03 Juillet 2018

I was excited to get a great rate for this room. I didn't realize that it's a motel and not a hotel, but that wasn't a big deal; it's a safe & quiet area even though it's right next to the interstate. It's too bad I had the issue I did, or the rating would've been higher. Here goes: The good: clean & nicely furnished. Comfortable bed. Very friendly staff. Surprisingly ample breakfast. Quiet location. Not as good: motel setup with doors outside building. No elevator (I'm healthy but if I had heavy luggage it would've been frustrating). Low shower pressure. The ugly: the air unit was unplugged when I first entered the room, and the room was hot. I plugged it in & the room cooled off by the time I went to bed. The unit was loud, but many are. The ugly part is that I woke up early to a hot room with a burning smell, and the unit was blowing hot air. I unplugged the unit and left it off for a while, and when I plugged it in it cooled off again. I normally would have said something, but the fact that it was unplugged when I first entered the room means they knew it was a problem and still gave me that room. They should've fixed it or given me a different room. That said, this property is a great value for anyone coming to Conway; had I not had the issue with the air I would definitely go back.

Owner Response, 03 Juillet 2018

Dear Goodroads, Thank you so much for staying at the Best Western, Conway, AR. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service and amenities. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We look forward to showing you how we have learned from your experience. Thank you for taking the time to write this review and share your experience. We greatly appreciate your loyalty and we sincerely apologize for the problems that you encountered with maintenance. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. Please keep us in mind for your next stay in the area.

"??"
Leigh J, 25 Juin 2018

Check in easy . Personable front desk , sorry forgot her name. Room was clean , spacious and you don't have to duck under the shower head . Restaurants within walking distance. Bed could be a pinch better but slept soundly. Would stay here again if ever this way .

Owner Response, 25 Juin 2018

Dear Leigh J, Thank you for your high rating of our hotel and for taking the time to share your experience! It means a lot to us to be such an important part of your stay, and we thank you for sharing your experience! We also appreciate your feedback regarding our amenities as this will help us to continue to improve upon the guest experience. We would love to have you back and we do hope to see you again soon

"Would have been 4.5 stars if possible"
Kirk M, 18 Juin 2018

The ONLY reason I did not give this motel a 5 was because I had a little trouble getting the wifi to work. Our room was very nice sized and clean. It had everything... Microwave, Hair Dryer, Coffee Pot, Mini Fridge. Bed was very comfy... hot water was great with awesome pressure. The pool is small but very clean and well kept with plenty of places to lounge. The breakfast buffet was phenomenal. Full breakfast... everything you would want to eat. If you are staying with a family you can probably make up 50.00 per night just in food... Check-in and check out were smooth. Great service... Like I said up top... the only reason I did not give this place a 5 was b/c of the glitch in the wifi... Don't stay in Little Rock if you are northbound on I-40... drive another 20 minutes and stay in Conway. Plenty of shopping and dining right there.. It has a Waffle House and a Golden Corral within steps of the motel.

Owner Response, 18 Juin 2018

Thank you for your high rating of our hotel and for taking the time to share your experience! It means a lot to us to be such an important part of your journey and we thank you for sharing your experience! We also appreciate your feedback regarding the internet connection as this will help us to continue to improve upon the guest experience. We would love to have you back and we do hope to see you again soon.

"GOOD AS IT GETS"
novaz27, 29 Mai 2018

Nice clean non smoking facility. Nice no charge breakfast available. Near other eating facilities for other meals besides breakfast. Quiet heating/airconditiong as to not disturb one's sleep. Not much traffic noise.

Owner Response, 30 Mai 2018

Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We can't wait to see you again!

"Stopover"
edwardhX3402CV, 21 Mai 2018

Got in late at night and the service was excellent. the rooms were nice and the breakfast was good. In case you wanted more there was a golden Coral next door. We had a good stay and I would highly recommend to anyone traveling that needs a good place to rest and get back on the road.

Owner Response, 21 Mai 2018

We thank you for being one of our guests! It means so much to our team members and myself that we could share the experience of our Best Western Conway together! We are so grateful for your time in completing a review, and thank you for your feedback! Our daily mission is to ensure each guest has an amazing experience and feels our Hospitality. If there was anything we could have done better to have improved your stay, please share your thoughts with us! We value your input and promise we will use it to improve our quality of service. I would like to thank you again for choosing Best Western Conway in AR. We hope you enjoyed your stay and will come see us again soon! WE LOVED HAVING YOU HERE!! Making You Happy ! Makes Us Happy !

"California visitor"
limoguy123, 04 Mai 2018

Great staff, very accommodating. Always willing to help and went way beyond to make the stay great. Our first room had a bed that was too soft, do no hesitation our room was changed to a great firm mattress. Ran out of eggs when we showed up almost late for breakfast. The cook ran and got more, the eggs were great Very happy this was our hotel choice Will defiantly return to this place, so wonderful to us Thank you to all of you.

Owner Response, 04 Mai 2018

Thank you for taking the time to let us know how you enjoyed your stay of Best Western Conway. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It is great to hear that you enjoyed the breakfast as well; and we thank you for sharing your experience!

"Great place for a stop on a long trip!"
Dr0idmaker, 01 Avril 2018

I checked in late, and the on-duty manager was a delight. Janet was very friendly and helpful. I went straight to my room and fell asleep. The room was nice, clean, and well-appointed. I had plenty of hot water. My only gripe was the shower curtain was too short, and it was installed improperly, making it difficult to move back and forth on the rod. I would recommend this as a great place to stay on a long trip. The staff were all extremely friendly.

Owner Response, 01 Avril 2018

Thank you for taking the time to let us know how you enjoyed your stay of Best Western Conway. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It is great to hear that you enjoyed the breakfast as well; and we thank you for sharing your experience!

"Great Value Plus Safe and Ease of Access"
DrGreen2009, 29 Mars 2018

My wife and I were traveling from Tennessee to Oklahoma. We needed a place to stay overnight. We just left Little Rock, Arkansas. We opted to bed down in Conway, Arkansas. I checked out options from my smartphone searching on TripAdvisor.com. I selected Best Western because of the recommendations and price. The hotel representative was very friendly and helpful. In fact, Janet, provided us with a great price for the night. [I later found out that Janet was actually the hotel manager. She went out of her way to assist me with my room). Check-in went smoothly. The hotel is in an excellent location for travelers traveling through Conway. It is easy to reach! We stayed in Room 123, which was a standard studio with two double queen-sized bed and one bathroom. The room was very quiet. The hotel amenities included complimentary Wi-Fi access. There's a complimentary breakfast in the morning. I found the breakfast very good with a variety of hot foods including eggs, waffles, gravy, and sausages. Overall, the hotel experience was very good. It's a great overnight stop with incredible value. Don't expect more for the valued price. Yet, the hotel staff is a lot better than some 4-5-star hotels. I would recommend this location due to its excellent location, price, and cleanliness.

Owner Response, 29 Mars 2018

Dear DrGreen2009, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Conway. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It is great to hear that you enjoyed the breakfast as well; and we thank you for sharing your experience!

"Good BW"
thompson091, 27 Mars 2018

Appearance was good. You can tell this BW has been/ still undergoing remodeling. I love the newer BW's. I would stay again if need be before any other chain. The front desk clerk was very clean and professional.

Owner Response, 27 Mars 2018

Dear Thompson091, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the are.

"No Hot Water...."
slimster7, 03 Février 2018

In town visiting family. There was no hot water when we went to take a shower. The housekeeping crew knocked on the door at 9am to clean. The local fire department was removing the roof from a building next door. The last part is out of the hotels controls, I just found it interesting to add to the mix. While the logo may be updated on the property, the rooms are very outdated and have an odd smell to them. I would eliminate several other options before I stay here again.

Owner Response, 03 Février 2018

Dear Slimster7, Thank you for bringing to our attention your experience and comments regarding your stay. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. We do hope that you'll change your mind about seeking out new accommodations in the area and withholding your valuable recommendation of our hotel to others.

"Quiet Accomodation in a Great Location near the interstate."
agent573, 16 Janvier 2018

Stayed here for 5 nights while in town for work. The location is right off the interstate with plenty of food options nearby. The Room was very good size with what appeared to be recently updated furnishings. The Shower Head was well above 6 foot high which was a plus. For being right near the interstate it was very quiet. The breakfast served was well stocked with a variety of options. The breakfast offerings included Waffles, Biscuits and Gravy, Sausage, cereals, Fresh fruit and variety of breads and Muffins. Breakfast was ready before 6 on the mornings I was there, which worked great having to be on the road at 6 each morning. Overall it was a good value for the cost of the room. I wouldn't hesitate to stay here again on my next visit.

Owner Response, 16 Janvier 2018

Dear Agent573, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"For comfort of home"
K9190TIevelync, 28 Décembre 2017

I enjoy going to this particular hotel due to location, friendliness, cleanliness, maintenance, service and upkeep. The people are friendly in a comfortable atmosphere, as though you actually mean something to them, rather than just a paying customer. They treat you as though you are a person, not baggage.

Owner Response, 28 Décembre 2017

Dear K9190Tlevelync, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the

"We have found a favorite place to stay when we travel"
N8834TZjims, 27 Décembre 2017

We travel the same route between Oklahoma and Tennessee several times a year and we have tried several motels along the way, but no more trying to find a decent place to stay. The Best Western in Conway, Arkansas is our motel of choice from now own. The rooms are clean and neat, the clerks are attentive and nice, and the prices are great. This will be our regular stop from now on.

Owner Response, 27 Décembre 2017

Dear N8834TZjims, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the are.

"Nice hotel"
coreyf52, 17 Décembre 2017

Clean rooms, helpful staff it was a good hotel CClean rooms, helpful staff it was a good hotel lean rooms, helpful staff it was a good hotelClean rooms, helpful staff it was a good hotelClean rooms, helpful staff it was a good hotel

Owner Response, 17 Décembre 2017

Dear Coreyf52, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Blatantly Ignored"
229jonathanj, 07 Décembre 2017

Diamond Select Member 12-7-17, I went into hotel at 7pm after a very long day of work. Upon arrival a lady was sitting outside desk. I assumed she was a guest until she said, just a minute. After that she FaceTimes someone and starts laughing & cutting up. Talking about eating Subway and shopping. I'm patient. I waited and waited. 10 minutes I stood there, felt like an eternity. Finally I looked over and said, I sure hope you have a fabulous evening on the phone. Got in my pickup and drove to Holiday Inn. Please after reading this, Do Not Stay at Best Western in Conway Arkansas.

Owner Response, 07 Décembre 2017

Dear 229jonathanj, After reading your review I was very disappointed at my training for my staff at Best Western Conway. We do not tolerate this king of behavior at our facility. I am lost at words for how sorry we are that you had to go thru that kind of experience at our facility. I am truly sorry and Iam hoping that you will not judge all Best Western Hotel the same way. Please feel free to contact me direct at 501-329-9855 any time and let us make it up to you as a loyal beast western customer and our priceless Guest.

"Ron Hungerford"
Y9846QXronh, 24 Novembre 2017

We were very satisfied and happy with the staff and the accommodations during our stay. Will defiantly stay at this motel the next time we visit Conway. We highly recommend this motel this for your next stay in Conway.

Owner Response, 24 Novembre 2017

Dear Y9846QXronh, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Recommended"
William H, 24 Novembre 2017

Great and attentive host and staff. Would definitely stay again. This was a group stay with mother, two sisters, wife and myself. Very satisfied. Just off I-40 freeway, but minimal noise. Shares a parking lot with Golden Corral restaurant -- does not interfere with hotel at all.

Owner Response, 24 Novembre 2017

Dear William, Thank you so much for your kind comments and review regarding your most recent stay with us. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

"Great Best Western Hotel in Conway, AR"
Jon D, 08 Novembre 2017

We were pleased with this hotel from the very beginning when we walked in the door. The desk clerk was so welcoming and helpful about eating establishments nearby. The lobby and breakfast area were very pleasant as was the room.

Owner Response, 08 Novembre 2017

Dear Jon, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Great stay in Conway."
GAYE P, 06 Novembre 2017

This Best Western is located just off I-40 making it very easy to get on and off for your travels. The hotel was clean, the staff professional and helpful and breakfast was very good. There were several excellent restaurants close by.

Owner Response, 06 Novembre 2017

Dear Gaye, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Great Overnight Stay"
Dawn B, 27 Octobre 2017

Thank you so much for another wonderful overnight stay while we were in town. We love how close this hotel is to everything that we need and always clean. Wish we would have had time to stay and eat breakfast it looked really good. Thank you again

"Fine overnight stay"
lindasA1649FR, 24 Octobre 2017

This hotel is nothing fancy, but the room was clean and nice. Lobby area is plain, but functional. Breakfast was fine, but there were fewer choices than as some similar hotels. Egg "patties" with cheese are always too salty for us. Overall,though, a fine pace to spend the night.

Owner Response, 24 Octobre 2017

Dear lindasA1649FR, Thank you so much for your kind comments and review regarding your most recent stay with us. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

"Great place"
472shelbyc, 09 Octobre 2017

My daughter and I stayed here for 1 night. Our room was very clean and the staff was friendly and helpful (especially Janet and the woman who did the breakfast bar and checkout). We will definitely plan to stay here again.

Owner Response, 09 Octobre 2017

Dear 472shelbyc, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Mostly good mixed bag."
L1412XMjamieh, 26 Septembre 2017

Upside: Friendly staff, great amenities, clean linen, great cable package, working wifi, and tasty breakfast the next morning. Downside: hard and uncomfortable bed, water leak in bathroom, and curtain that failed to block the light.

"Incredibly comfortable bed"
MidMoMommy, 24 Septembre 2017

We drove through Conway for a soccer game. We needed a last minute hotel room. This hotel is very conveniently located for many restaurants. We were able to get a room for $63 that was incredibly clean and updated. Staff was very friendly, Janet was very kind when she checked us in. Very good morning breakfast. Internet was a little slow. Probably one of the most comfortable hotel beds that we have stayed in. I could hear a little bit of the road traffic since it is conveniently located right next to the highway but since it was so hot outside the air-conditioner drowned out most of the sound. We stayed on the second floor and there is no elevator but that was not a big deal.

Owner Response, 24 Septembre 2017

Dear MidMoMommy, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Rude employee!!!"
Debbie S, 13 Septembre 2017

My husband and I stayed here along with another couple, we were only there for one night....just passing through. Our rooms were great, very clean and nice for the price. However the lady that was working the front desk at check in was extremely rude. She had a very poor attitude, as if we were an inconvenience for her. She was reading a book and we disturbed her. We then were bringing our things to our room and she step outside to smoke and told us that we needed to keep it down or she would call the police. Ummmm we were only trying to unload our vehicle. We had to be up early the next morning to be on the road so it was definitely not a party. There was no way we were doing anything wrong, there was a group of kids that were staying at the hotel also...some kind of high school sports group and the kids were running all over the hotel and not once did I see her say anything at all the the kids. I definitely will not be staying here again!!! I would suggest finding a friendly front desk attendant.

Owner Response, 13 Septembre 2017

We are so sorry that this happened to you!! We will be taking care of this matter!! We take pride in our customers that stay here and we hope you give us another chance!! We do thank you and your husband for staying here and glad you thought the rest of your experience was great. There is no excuse for how you were treated and we will make sure this does not happen again to any of our customers. We value every customer that stays here!!

"Clean, remodeled hotel"
Cathy D, 24 Août 2017

I stayed at this hotel 2 years ago and was greatly impressed when I visited this past weekend. The rooms are remodeled and the entire facility looks so much nicer! We enjoyed our accomadations and were pleased with the rates.

"Great overnight stay"
Debra G, 23 Août 2017

This was a one night layover. There wasn't a good visible sign on hotel, so we initially passed it. Stay was great. Room clean. Desk staff friendly. Breakfast was basic, but sufficient. A number of restaurants in the area.

"Girls Get Away"
elainer149, 10 Août 2017

A former high school friend and I had not seen each other in a few years and since we were both under a great deal of stress, we decided to meet in Conway, AR. I booked the reservation on line and could not have made a better choice. We were close to shops, restaurants, etc. and the hotel was the perfect place to unwind at the end of the day. All that we needed for our perfect "girl's get away".

Owner Response, 10 Août 2017

Dear Elainer149, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Excellent"
Norman W, 07 Août 2017

After a not so satisfied night at a cheap motel, I was thrilled with the warm reception even as late as we arrived. The room was spotless, tastefully decorated & the beds (and pillows) were extremely comfortable!

Owner Response, 07 Août 2017

Dear Norman, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Cross Country Trip"
Alfred D, 04 Août 2017

I enjoyed the use of Trip Advisor. I didn't know how great this service really is. I found some great prices for my trip and was quite satisfied with the research I had conducted. Will use this feature or service again for my most important travels.

Owner Response, 04 Août 2017

Dear Alfred, Thank you so much for your review regarding your most recent stay with us.

"motorbike trip"
R1523RRlorih, 01 Août 2017

My husband and i were traveling on bikes and we came upon this hotel. The employees were very friendly, rooms looked older but was very clean. They had a very good breakfast. This was a very good price.

Owner Response, 01 Août 2017

Dear R1523RRlorih , Thank you for taking the time to share your experience with us! Our staff members are asset to our hotel, thank you for your kind words. I will be sure to share your feedback with rest of our team. We look forward to welcoming you back in the future!

"Extraordinary Comfort"
755taylorl, 21 Juillet 2017

The room was very, very clean and the BED WAS AMAZING. I didn't know BW had such comfort and nice quality of linens. The front desk clerk was so sweet at 0400, when i was so tired from travelling all night. Thank YOU.

Owner Response, 21 Juillet 2017

Dear 755taylorl, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Great value"
812krystalg, 09 Juillet 2017

This property is great. It's right off the highway, easy to get to. The price is very affordable, yet the room was very nice. The bed was awesome! It was quiet, so I slept well. Lots of restaurants and shopping very close by, so it was ideal for someone just passing through.

Owner Response, 09 Juillet 2017

Dear Guest , It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Amazingly friendly staff!"
420jerry262, 03 Juillet 2017

When we checked in to this hotel, we had one of the most friendly greetings we've ever received. Janet greeted us in the most cheerful and friendly manner, that made us feel like returning family members. It added so much to our stay in Arkansas.

Owner Response, 03 Juillet 2017

Dear Jerry , Thank you for taking the time to share your experience with us! Janet is an asset to our hotel, thank you for your kind words. I will be sure to share your feedback with her and the rest of our team. We look forward to welcoming you back in the future!

"Best Western Conway"
M486OFdavida, 03 Juillet 2017

Very Nice hotel. Close to highway exit, close to shopping and restaurants. Very friendly staff on check in and very helpful staff on checkout. I've stayed at this hotel multiple times opting for the quality of this place over less priced hotels.

Owner Response, 03 Juillet 2017

Dear David, Thank you so much for your kind comments and review regarding your most recent stay with us. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

"Best Western, Conway, Arkansas"
514peggyg, 02 Juillet 2017

This is one of our go-to hotels when visiting family in the area. Comfortable, clean rooms. Desk staff is helpful. Housekeeping staff is fast and efficient.The facility is showing some age, but bearing it well. Room were comfortable. In-room wifi connected without trouble and performed well. Good choice for the area.

Owner Response, 02 Juillet 2017

Dear Peggy, Thank you so much for your compliments to our breakfast options and service. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"This place was great. We were worn out after a long day. The staff was friendly and the room was great. Very clean."
cuznau, 21 Juin 2017

The bed was luxurious and the bathroom was great. We had a great rest and felt very refreshed the next day. I would recommend this to all of my friends. The free breakfast was also amazing with gravy and biscuits that were almost as good as my wife's.

Owner Response, 21 Juin 2017

Dear Cuznau, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Clean pleasant great sleep"
khbmom, 18 Juin 2017

The hotel is convenient on the hiway. Free breakfast with hot food & a variety of fruit, cereal, breads, danishes. The coffee was great. Wifi was fast & free. Room was large & very clean. Really comfortable beds. Quiet. Lots of parking. Starbucks across the street. Will stay again

Owner Response, 18 Juin 2017

Dear Khbmom, Thank you so much for your compliments to our breakfast options and service. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Very Good"
36barbarai, 15 Juin 2017

Very good. Enjoyed our visit and staff were very pleasant and professional. We only stayed one night, however it was the perfect place. Breakfast was a little less than expected but still sufficient. The room was clean and comfortable.

"very convienent"
Karen D, 15 Juin 2017

If you are travelling on 40, it is an easy on and off....HATE the "round abouts" in the city of Conway, which is not the hotel's fault. Conway needs to know that getting around, ie spending money while there is not something we did as we were already mad about the "round abouts" trying to find the hotel! Per the hotel staff we were not the only ones...

"Wonderful Expierence"
jamiepP8954NV, 12 Juin 2017

A++++ Loved this BW. Super friendly and very clean. Staff is very informative and offer free WiFi. The location was perfect and was surrounded by different restaurants and shops. This specific BW offered free "hot" breakfast. They offered several variety of pastries, cereals along with a waffle maker. The room was super clean and updated.

"highly recommend"
Sue W, 11 Juin 2017

the motel was clean. checked in in pm and Janet was at front desk. she was wonderful. and immediately felt this was the place to stay. excellent breakfast. best i have seen recently. had fresh strawberries, cantaloupe, and grapes. cheese omelet, sausage biscuits in addition to regular breakfast items and waffles. kept replacing food which some don't. staff in am very friendly and helpful.

Owner Response, 11 Juin 2017

Dear Sue, I am so pleased to hear that you enjoyed your stay at the Best Western Conway Hotel and excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. Your recommendation and five star review means a lot to us, and we thank you for taking the time to share it.

"Good Enough"
suebO3752TH, 31 Mai 2017

Stayed in Conway on our way across the US. The staff were friendly and helpful. The breakfast was great! They had a display of fresh cut fruit that included watermelon, sweet pineapple, and fresh strawberries. It was a nice way to end our stay. The bed was a little dated and not that comfortable and the pool was freezing cold. I really would have liked to use a fitness center, but they didn't have one at the facility. Overall, it was a good stay for the value.

Owner Response, 31 Mai 2017

Thank you for taking the opportunity to provide us with your feedback on your recent stay. We sincerely appreciate your comments.

"Closer to Childrens Hospital than home"
l0is47, 23 Mai 2017

Because we had such an early appt.. at Childrens hospital for my granddaughters broken leg we needed to be closer to the hospital. The staff were awesome, offering us directions and breakfast. The room was clean and comfortable. It was also very quiet . Will stay there again if needed.

Owner Response, 23 Mai 2017

Dear l0is47, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to serving you again in the future!

"Front desk service sets tone for entire experience"
annkX7823SH, 14 Mai 2017

Janet at the front desk was engaging and informative. She set the tone for excellent service and really good facilities. The bed and linens were very, very good (at our age we are picky!) Was very happy with our stay and the value of the room. Well done, BW.

Owner Response, 14 Mai 2017

Dear annkX7823SH, I am so pleased to hear that you enjoyed your stay at the Best Western Conway Hotel and excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. Your recommendation and five star review means a lot to us, and we thank you for taking the time to share it.

"Best Western Conway, Arkansas"
KarinP1, 11 Mai 2017

Watch the entrance from highway, take it slow or you may bottom out! I love that you can park at the door to your room. The hotel area seemed safe. near shopping & eating. The room was clean, The breakfast was ok

Owner Response, 11 Mai 2017

Dear KarinP1, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

"Awesome!!"
Dan P, 06 Mai 2017

Great room at a good price. Very clean and quiet. Good A.C. and comfortable beds. Pillows were best I ever had a a hotel. Shower was great too. Breakfast was super with lots of choices and very very fresh. Highly recommend this hotel.

Owner Response, 06 Mai 2017

Dear Dan, Thank you for taking the time to give us very important feedback and We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Conway we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Best Western Conway Review"
jablackwood, 02 Mai 2017

This Best Western Hotel located in Conway, Arkansas is a very nice and clean hotel at an extremely reasonable rate. Rooms open to the outside so you can park in front of your door making it very convenient on the ground floor.

Owner Response, 02 Mai 2017

Dear Jablackwood, Thank you for taking the time to give us very important feedback and We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Conway we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Best Western, Conway, AR"
L7368PBcarolynh, 27 Avril 2017

Excellent room for the price. We were looking for a clean nicely located place to stay for the weekend to attend a baseball series for the weekend. The motel is very clean and a friendly staff. The breakfast was excellent.

Owner Response, 27 Avril 2017

Thank you so much for the great review! We appreciate your loyalty, and we look forward to welcoming you back again. Thank you for the comments on our friendly staff! I will pass your kind words along and it will make their day. Thank you.

"Great stay"
W3300XUlorraineh, 24 Avril 2017

Very nice Hotel. Easy to find. Easy to get to from interstate hiway. Very nice staff. Will stay again for next years family trip. It was very well located for finding restaurants and shopping. Great stay.

Owner Response, 24 Avril 2017

Thank you so much, W3300XUlorraineh! We appreciate you staying with us and giving us the opportunity to impress you. We love to take care of our guests, especially our most loyal members like yourself. Thank you for staying with us, and thank you for your review! We hope to see you again very soon

"Good price Nice room and Quiet"
ANN M, 10 Avril 2017

The hotel room was nice and clean and the breakfast was above average for a hotel, there was a waffle shoppe right next door and a golden corral on the other side, other then not having conditioner in the room it was great and will stay there again. It is kinda of in the middle and close to good food and pedicures and manicures and a Harps grocery store close so it was a perfect stay, the front desk was very good and very accommodating.

"Great Value"
ted p, 10 Avril 2017

When looking for a clean, comfortable place to stay while out on a ride, this fills the bill to a "T". Add that it is not very spendy, and has a very helpful desk agent and you get all you need. I will keep it in mind the next time I travel through the area.

"Spring Trip"
Gloria C, 05 Avril 2017

Traveling through AR on our way to AZ. Easy access from interstate 40, staff was friendly and helpful at check in. Rooms were clean and beds comfortable. Good breakfast area and selection. As I have stated before wish motels would carry unsweetened almond milk and gluten free cereal.

Owner Response, 05 Avril 2017

Dear Gloria, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are happy to hear that you enjoyed our value, breakfast and guests who are satisfied with all of our services and amenities. We hope to impress you again during your next visit and we thank you for sharing your experience

"Best Western Conway"
krystaljiml, 27 Novembre 2016

During our stay with this Best Western we found the room to be well maintained, clean and very comfortable. The staff was very friendly both at check-in and check-out. The full breakfast was very good. I would use this hotel again in my travels.

"older property but well enough maintained and clean"
DWoerner, 10 Novembre 2016

This is an older style hotel with exterior doors, but the facility is well enough maintained and clean. The complimentary breakfast is fine. Room rates are reasonable. The location at Interstate 40 and Highway 64 (Oak Street) is convenient for Hendrix College.

"Wonderful Stay"
Anita H, 31 Octobre 2016

We always stay at this hotel when in town. There is friendly staff, clean rooms, and most importantly, comfortable beds. There are many eating establishments nearby as well as a mall with major name brand stores. Would definitely recommend this hotel to anyone.

"Outstanding service"
Billy G, 17 Octobre 2016

The person at the front desk was very nice and did a great job. Also we could not make the TV work. After calling the front desk the lady came down abd fixed the problem. The room was clean and cool. The location is close to food and stores.

"Good value"
Barbra L, 17 Octobre 2016

Hotel was clean, well-maintained, easy access, and a good value. Staff were accommodating. Breakfast was good variety, well stocked and kept warm. Ours was a last minute reservation, so not sure how things would be, but we were very pleased.

"BRINGING BW BACK"
Trey B, 07 Octobre 2016

This hotel is pretty nice for the price and pet friendly! Just when you think this chain is a thing of the past, you try it and like it! Clean rooms, comfy beds, pet friendly! Lobby is clean and the breakfast was really good. Located in the middle of Conway, easy access to shopping, food and Hendrix College. We will stay there again!

"Decent but good value"
Donna L, 02 Octobre 2016

If you want a clean but average motel, this is your place. Good location in Conway. It was very clean and comfortable. It was quiet and no road noise from freeway. Free breakfast was awful. Instant coffee and powdered eggs but we didn't book the place for a free meal. Go 5 minutes and eat at Bob's for a great breakfast.

"Passing through"
Hugh O, 01 Octobre 2016

We stayed on a Friday night. Hotel is older but recently updated. Very close to interstate. Traffic was pretty heavy during evening rush hour. There is a Golden Corral right next door and a TGI Fridays close by. Morning breakfast was good with biscuits and gravy, waffles and sausage. FYI is you like a nightcap, BYOB, the county is dry. The TGI Fridays does have a bar. Not sure where the logic is for a business to serve, but can't buy your own. Rant over. Would definitely stay there again friendly staff and fair price.

"Good travel stop"
BridgeTour, 26 Septembre 2016

Upgraded hotel over the last 4 years. Had a pleasant conversation with the owner. Best coffee at a Best Western for quite some time. One thing I noted was a well kept parking lot. No butts, no trash. Breakfast was a little above normal for the free thing. Next door to Waffle House.

"Pleasant Experience"
Anita H, 26 Septembre 2016

The front desk clerk, Amanda, was very nice, pleasant, and helpful, as always. We always stay at this hotel when staying in Conway and Amanda is one of the reasons for doing so. It also helps that the beds are VERY comfortable!

"Good location by Golden Coral"
Marvene H, 25 Septembre 2016

We have stayed here before. Pride of ownership. Good parking and spacious room! Comfy bed. Quiet location and I slept very well. Wall A/C worked well. We were there on a hot and muggy day. I would stay here again. Glad to have the Golden Coral next door. Got take out and enjoyed the food. Grateful.

"motorcyle trip"
streetrodtraveler, 19 Septembre 2016

Check in is great. the rooms are clean and nice. the breakfast is good. the check out was quick. the staff did everything they could to make you stay good. There are a lot of places to eat that you can walk to. It is close to the Interstate

"Great Value"
Krystina F, 19 Septembre 2016

Clean and affordable hotel with good breakfast and a great staff. The hotel does have the room entrances on the outside, but it was still very quiet and clean. Our door did have a gap, but it was still very safe--just a little light coming in. Wonderful breakfast and a very clean room. Right off the interstate, it was perfect for our one night stay!

"Engagement Stay"
Blake L, 17 Septembre 2016

I booked a room about 2 hrs before arriving, this place was very clean inside & out. The lady at the front desk was very nice, & extremely helpful. The room was prepared very well. The bed is very comfortable. I will definitely be back, & I highly recommend a stay here

"Very Pleasant Stay"
Anita H, 24 Août 2016

This is the second time we have stayed at this hotel. The person at the front desk is always very friendly and helpful. The rooms are always clean. I will continue to stay at this hotel when in town. Also, it is close to a mall with some major-named stores as well as being close to the Interstate. We also like the free wi-fi.

"Good night good price"
Howard T, 17 Août 2016

This motel is located right off the interstate this is a perfect choice when traveling farther north toward Missouri or west toward Oklahoma. The staff was friendly and professional. Our room had a king bed that I should have found out the name of the mattress, it was that good.

"End of the line"
Nancy C, 15 Août 2016

Had planned to just drive straight thru from Galveston to Rogersville. Too tired to go all the way. Conway was the happy cut off for the day. Very nice hotel and the employees are the best. Did appreciate the sign on the highway telling me that this exit i would find Best Western.

"Very clean and nice "
Anichols39, 13 Août 2016

We stayed here overnight on a Saturday. Our room was very clean and renovated from the ceiling to the carpet. The bed was cozy. We paid $88 plus tax. This was one of the cleanest best westerns that we have ever stayed in. Would recommend anyone to stay here .

"Happy Days!"
James H, 27 Juillet 2016

Very nice, clean, convenient and comfortable. The price was very affordable. The service was very good and the staff was very friendly and helpful. The breakfast was great! The bed was very comfortable. The a/c was quite. The room was big enough for both of us.It is located right on I-40. This is where we will stay on our next visit to this area.

"Fabulous! Definitely Recommend!"
Vickie B, 19 Juillet 2016

The staff was pleasant, funny and informative. The room was wonderfully clean and inviting with the bathroom in it's own little corridor off to the side of the room. There was a fridge, microwave and coffeemaker. It was a wonderful change from our past two hotel stays on our roadtrip. Internet access was good, pool looked good but too tired to get there. Breakfast was beautifully presented with a great selection. I was satisfied with biscuits and gravy along with a fabulous waffle I made on the griddle provided. We'll be staying at Best Westerns all the way back from Oklahoma City to Tampa.

"Brand new, great value"
queenkiri, 18 Juillet 2016

Stayed in a very recently updated king room; 1 king bed, coffee maker, fridge, microwave, very sleek bathroom. It was very clean and the bed felt brand new. Breakfast had hot items, and had a waffle maker. Good value for the price.

"GREAT LOCATION"
Boyd H, 11 Juillet 2016

This facility has a Golden Corral on one side and Waffle House on the other, both a short walk away. It's right off Interstate 40. The facility is very clean and well maintained. Strongly recommend to all travelers.

"Baseball Tournament"
Amy H, 06 Juillet 2016

Affordable place to stay, clean, serves a good breakfast and has a pool...the only thing I would have like to had was a washer/dryer area so we could have washed uniforms there. Besides that, it really is a good place to stay that won't bust the budget.

"nice clean stay"
Renee N, 05 Juillet 2016

The place was clean, room was nice, bed was good, that's the most important thing for us, would stay again. pulling a trailer and needed easy parking access and a lighted parking lot. walking distance to many food options. made reservation online and that was easy. we are part of Best Western points club.

"Room Was NOT What We Reserved, but Motel Was Decent"
MBAmom, 03 Juillet 2016

On the BW site, we reserved a 2 queen bed room for our family of 4. Unfortunately, when we arrived (after 10 p.m.), the front desk clerk informed us that we were actually getting 1 queen bed plus 1 sofa bed. When we asked for what we reserved, my husband was told that they have been trying to get "them" to fix the site, and that all the rooms for four were 1 bed and 1 sofa bed. I would have NEVER booked this motel, if I had known that we were only getting one actual bed. On the plus side, the room was in great condition, and the breakfast bar area was clean and the food was delicious. For us, the stay was a quick overnight stop on a road trip from the South to the West, so we stayed for a very minimum amount of time.

"Recommend if you are staying with Dog(s)"
Kathleen W, 22 Juin 2016

This stay was very enjoyable. The people are friendly and make me feel wanted. I had two dogs and the staff were very friendly towards them. The room was clean, the shower had good pressure and hot water! I was concern about my dogs making noise for other visitors, but the staff placed me in a room that was away from other visitors and we all had sleep! The area in which I parked was near my room, even though I had to park in two places due to pulling a trailer. The only thing I would recommend to the Best Western is to place a dog area in so I could walk them.

"Nice"
USMCWIFE1029, 19 Juin 2016

We stayed here a few days ago, and enjoyed our stay. We had a nice room and a very comfy bed. We are traveling from California to North Carolina, so a good nights rest is needed....and we got one. The breakfast they offer wasn't the greatest. Would definitely stay here again. Plus, it's a quick jump on the I-40. And there is also a Golden Corral adjacent to the hotel.

"GOOD NIGHTS REST"
John C, 16 Juin 2016

The hotel is very pleasant to stay in. It is quiet and peaceful allowing for a good nights rest. Beds are quite comfortable. The rooms are clean and amenities are in working order. The breakfast is good and plentiful. Air conditioning worked very well. As it was sweltering outside a poor a/c unit would have been terrible.

"Quick Stop Over"
GTT4097, 11 Juin 2016

Had booked online but made an error, The nice lady Amanda checking in was exceptional in straighten out my mess on trying to do online. She sorted the issue and got us and excellent room on the lower level right outside. The bed was plush and the with many comfy pillows, the room was very clean and supper all around. Very nice fridge and flat screen tv along with coffee pot. There was plenty of towels and nice sink area. We were traveling on motorcycle and the area was very secure and no issue at all. The room we had was west facing so sleeping in is very good. Even though close to interstate the room was very quiet. A bonus is the golden corral right outside the door for eating.

"Conway's BW is the best"
Geneva B, 02 Juin 2016

I stayed at this hotel last year and it was great so didn't even consider staying at another hotel this year - in fact, we went out of our way to stay here. The morning desk clerk was outstanding on this trip. If I'm in the neighborhood in the future, I'll definitely stay here again.

"I would stay here again"
SteveAustinTexas, 26 Mai 2016

Internet very important to me (business related} It was decent speed. Sorry, I did not do a speed test. Breakfast was average Best Western. No complaints Staff was helpful and friendly. I have no complaints except the TV channels had weird number selection.

"Best place to stay!!"
susanhicks413, 24 Mai 2016

First of all, we had a great stay. The room was clean and had a very comfortable bed, (I have a lot of trouble with beds because of arthritis) and I slept great with no pain. Also, the next morning they had a great breakfast. But the best thing of all, they have an honest staff. My son left his backpack with an apple computer in the room. Over a week after the stay, he started looking for the computer and realized he left it at the motel. I called the Best Western and was told it was locked up. The next morning I called, and the computer and backpack were there. Management was glad to box it up and take it to UPS to send back to me. In my opinion, you will not find a better place to stay in Conway, AR.

"Very Nice Stay"
johnsonfamily430, 09 Mai 2016

We stayed three nights here and were pleasantly surprised. We normally go for indoor room entrance, but most BW do not have that. Our room was in the last building at the back on ground level. It was very quiet and had a corridor in front of the rooms so no cars were parked in front of our window. This made it even more quiet. The room was two queens with micro, frig, tv, wifi. It was very clean and the bed was comfortable. There was a small table and two chairs, also a desk with chair. It was nice having a place to eat a snack. One negative was the bathroom. All the sink and tub etc. was updated and shiny clean, but the toliet seat they put on was a little smaller than the base. This made things a little chilly on the legs when seated. But we made it. And the shower curtain was a bit too long and dragged in the tub. It was very clean though. The water was hot and the drains were clear. At breakfast there were the typical items: sausage, egg patties, biscuits, cereals, instant oatmeal, fruit, juice, yogurt, bagels, waffle maker, pastries, and coffee etc. The management was very cordial and helpful. Our room was non-smoking. I heard a dog one morning, so I assume they have pet-friendly rooms also. Check in and out was quick and easy.

"Nice overnight stay"
Teresa G, 02 Mai 2016

Room was nice, clean, comfortable. We were downstairs and could park right at our door, which is what I like. There was some noise from outside occasionally but not that loud. The free breakfast in the lobby was pretty good, it was a full breakfast and the coffee was great. There was also coffee in the room, it was fair. The room had a frig, microwave, hairdryer, ironing board, iron, desk with chair and stuffed chair with ottoman. Fair amount of room, had enough room. Had plenty of towels and pillows. Lady at the front desk was very nice. We stayed one night, King bed, smoking room. Room smelled good, it did not smell like smoke. Golden Corral right next door, parking lots were connected. The street out front was heavy traffic all day Sat. I would stay at this hotel again. I would recommend it!

"Unexpected surprise!"
geoscba85, 24 Avril 2016

I know that Best Western is trying to improve their image, and surprisingly this hotel is a great example of a job well done. We stopped here very late one night and was expecting just a so-so stay, but we're very happy about the room we got. The room had recently been redone (and if not, they're doing a fantastic upkeep job!). All new furniture, fixtures, paint and linens. The room was wonderful. Comfortable bed, good shower, exceptionally clean. Well worth a stop!

"Excellent Stay"
jr7OKC, 07 Avril 2016

Excellent stay at a very good price. The Breakfast staff girl was FANTASTIC at serving everyone and keeping things stocked and the place clean. Food was quite good (although I hate their brand of milk gravy) and would prefer waffles over pancakes.

"Full time RVer"
Lawrence H, 25 Mars 2016

We had to stay at Best Western, Conway, Arkansas for 11 days while our RV was being locally repaired. What a great choice. The entire staff, housekeeping, desk clerks, general manager went out of their way to make our long stay pleasant. Breakfast was always hot and continually replenished. All through the day there was bottled water and fruit available. Our king bed and pillows were super comfortable - they don't use those heavy bedspreads that we know do not get washed between customers and I really like that. We would definitely stay here again.

"Stay anywhere else in Conway"
M6983HZdaniela, 10 Mars 2016

Ladies we spoke with while making reservations and during check in were both very nice. BUT Hotel did not give us the discount we were told we could when making reservations. Pet friendly but yelled at us for having a small pet in the room. Breakfast was the worst I have ever had at a Best Western. Morning shift counter person was very hateful and acted like he wish we would have never darkened his door. TV would only get one channel. Had to make it search for channels twice. This one should be call Worst Western.

"OUTSTANDING :-)"
LINDA H, 27 Novembre 2015

It all starts with fantastic customer service. Great room at a great price makes it even better. Fresh, modern decor & everything absolutely spotless. We seek out motels like this with exterior entrance doors so we can park in front of the room for EZ in & out with luggage, laptop, cooler, etc. because loading everything onto an unwieldy cart & into an elevator, then down a long, carpeted hallway after a long day on the road is not fun, only to discover something important has been forgotten in your vehicle after you have taken a shower & changed into your pajamas. But I digress... Fridge/micro/free wifi with great signal. Triple sheets, lots of fat, fluffy pillows & super comfortable bed. ALWAYS our first choice in the area!

"Decent"
Dennis S, 10 Octobre 2015

Standard Best Western. All the amenities. I still have one gripe in that they assume only one person is staying in the room. One regular coffee one decaf. Well, there were two of us. Alarm was not functioning when we got there. Biggest complaint. Room window wouldn't close.

"quick saty in Conway,AR"
William F, 07 Octobre 2015

Clean property, nice folks, however a small property, congested area surrounding the hotel. Traffic heavy and the noise level was high. Breakfast area was, as well, small, so I decided to walk over to a Waffle House. Many other motels in area to choose from, however, I am loyal to Best Western, regardless.

"Nice for the price!"
RBgrW, 04 Octobre 2015

The rooms were clean and laid out great. The bed were firm yet comfortable, the pillows never collapsed, the heat/ac unit worked great. The lady that worked the breakfast buffet was really helpful. The man that checked us out on Sunday morning was really nice and made suggestions from the questions I had asked about the community. The price was about $10 cheaper than the Marriott, it was more like a down home feel. My kids slept great!

"review"
Lynn A, 24 Septembre 2015

The stay was great. The internet was great. The rooms were clean and the clerk was great, helping with all my questions. I enjoyed the time spent there. The breakfast selections were also good. I would recommend anyone to stay for business or travel.

"Nice with one concern!"
Richard N, 16 Septembre 2015

We came in without a reservation. Off Interstate 40. Easy to get to! We got a room on the first floor. We were surprised with the room. It was mostly updated and very clean. The only thing we were concerned with was that there was some mold around the caulking of the bathtub and the drop ceiling over the shower head. Internet was average. Breakfast was very good!

"Motorcycle Trip"
jimcaseyArvada, 08 Septembre 2015

I have stayed here before and would go back again. Right off the highway and not all the traffic of Little Rock. Good Breakfast and staff. I really like the beds. Have not been disappointed at Best Western

"Excellent Hotel"
Deborah B, 06 Septembre 2015

We had been traveling for most of the day on Interstate 40. This hotel was right off the expressway. It was so QUIET though. The room was spotless and nice and cool. The breakfast was great and the staff was friendly.

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Ist das Frühstück im Preis inbegriffen?
julie
Julie
Best Western Support
Diese Information finden Sie in der Tarifbeschreibung auf unserer Website und in Ihrer Bestätigungs-E-Mail – manche Tarife können es beinhalten. Ist das Frühstück nicht inbegriffen, wird sein Preis auf der Tarifseite in der Spalte „Verkaufsbedingungen" angegeben.
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julie
Julie
Best Western Support
In all unseren Hotels ist die Rezeption rund um die Uhr besetzt. Sie können das Hotel auch über die in Ihrer Buchungsbestätigung angegebenen Kontaktdaten informieren.
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julie
Julie
Best Western Support
Jedes Best Western® Hotels & Resorts-Hotel legt seine eigene Haustierrichtlinie fest. Die entsprechenden Bedingungen finden Sie auf der Hotelseite.
Wie buche ich eine kostenlose Nacht mit meinen Best Western Rewards®-Treuepunkten?
julie
Julie
Best Western Support
Die Anzahl der für eine kostenlose Nacht erforderlichen Punkte hängt vom gewählten Hotel ab.
Um eine kostenlose Nacht mit Ihren Best Western Rewards®-Treuepunkten zu nutzen, melden Sie sich in Ihrem Treuekonto an.
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Falls Sie die gesuchte Information nicht finden, kontaktieren Sie unsere Reservierungszentrale unter 0805 08 08 58 (kostenloser Anruf von einem Festnetzanschluss in Frankreich).
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Julie
Best Western Support
Jedes Best Western® Hotels & Resorts-Hotel entscheidet frei, ob es „Chèques-Vacances" als Zahlungsmittel akzeptiert. Für weitere Informationen wenden Sie sich bitte direkt an das betreffende Hotel. Die Kontaktdaten finden Sie auf der Hotelseite oder in Ihrer Bestätigungs-E-Mail. Betriebe, die diese Gutscheine akzeptieren, können Sie auch auf der ANCV-Website finden.
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