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Vorteilscode

Best Western Hotel Sherwood Inn & Suites, Sherwood

4.5/5  - basé sur 286 notations.
7533 Warden Road, 72120-5042, Sherwood, United States - Karte ansehen

Das Stadtzentrum von Little Rock ist nur sechs Minuten entfernt von den geräumigen Komfortzimmern unseres Hotels in North Little Rock. Das Professional Education Center von Camp Joseph T. Robinson bringt Besucher aus dem ganzen Land in unser Hotel in North Little Rock. Die Luftwaffenbasis Little Rock ist ein weiterer Grund, warum Militärangehörige und ihre Familien die Gegend besuchen. Es gibt jedoch auch für Geschäftsreisende viel zu sehen. Das Hotel liegt in der Nähe der Präsidialbibliothek von Bill Clinton und von Unterhaltungsangeboten für die ganze Familie. Unweit dieses Hotels in North Little Rock liegen der River Market im Stadtzentrum und Burns Park, zwei Orte, an denen man hervorragend das schöne Wetter genießen kann. Dickey Stephens Park ist ein weiteres Highlight für Aktivurlauber. Die Verizon Arena ist bekannt für Sportturniere und andere Veranstaltungen. Das Little Rock River Fest ist nur eines von zahlreichen beliebten Veranstaltungen im Jahr, die für die ganze Familie geeignet sind. Ganz gleich, ob Sie privat oder geschäftlich in der Stadt weilen, hier wird Ihnen die Zeit nicht lang. Ob Familien und Individualreisende, diese Region hält für jeden etwas bereit – von guten Restaurants und Einkaufsmöglichkeiten bis hin zu zahlreichen Veranstaltungen. Wenn Sie für einen Geschäftstermin in der Stadt sind, bietet Ihnen unser Hotel in North Little Rock den Komfort des eigenen Zuhauses zum günstigen Preis. Mitarbeiter von Customer Air Cabinets, Baptist Health North Little Rock, ABC Financial sowie selbstverständlich unsere Militärangehörigen gehören zu unseren häufigen Besuchern. Unsere freundlichen Mitarbeiter beraten Sie gern und machen Ihren Aufenthalt zu einem angenehmen Erlebnis. Unser Hotel in North Little Rock istbekannt für großartigen Service und unser berühmtes, kostenloses Frühstück. Genießen Sie morgens ein tägliches Buffet mit Biscuits & Gravy (Brötchen mit Soße), heißen Eiern, Müsli und Cornflakes, Gebäckstücken wie Muffins und Donuts und gekühlten Säften. Runden Sie Ihre Mahlzeit mit reinem Arabica-Kaffee ab. Reservieren Sie noch heute Ihr Zimmer im Best Western Sherwood Inn & Suites und freuen Sie sich auf einen großartigen Urlaub!

Best Western

Hotel Sherwood Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Vorteile des Hotels

  • Freibad
    Freibad
  • Klimaanlage
    Klimaanlage
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Parkplatz im Freien
    Parkplatz im Freien
  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Safe
    Safe
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Bewertung unserer Kunden

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Certificate of Excellence 2018
Gebildet aus de 285 Gästebewertungen
ABGEGEBENE BEWERTUNG
Ausgezeichnet
177
Sehr gut
77
Befriedigend
18
Mangelhaft
8
Ungenügend
5
MEINUNGEN ANSEHEN
Allein/Single Allein/Single
4
Alleinreisende Alleinreisende
16
Familie Familie
112
Geschäftlich Geschäftlich
31
Geschäfts-<br>reisende Geschäfts-
reisende
66
Geschäftsleute Geschäftsleute
34
Geschäftsreisende Geschäftsreisende
41
Paare Paare
59
Reisen mit Freunden Reisen mit Freunden
20
ZUSAMMENFASSUNG DER BEWERTUNGEN
Sauberkeit
Lage
Zimmer
Service
Schlafqualität
Preis-Leistungs-Verhältnis

"Wonderful experience"

5
13/08/2018

We stayed on two occasions with a group of business colleagues. The faculty was beautiful and clean. The entire staff were very friendly and extremely helpful! They made us feel at home and made sure we had everything we needed! Will be back soon!

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
colleenkcarr96, I would like to thank you for your wonderful review and for choosing Best Western Sherwood Inn and Suites. I am very pleased to see that you and your colleagues had a great experience and we look forward to your return. If we can be of any assistance to you or your group, please don't hesitate to contact the hotel directly. Thank you again, Lisa Fields Asst. GM

"Very comfortale bed, slow checking in, average to poor breakfast"

3
14/07/2018

My husband and I stayed 2 nights. It was conveniently located off the frontage road, and far enough away from interstate that it was quiet. It took forever to get checked in because there was a problem with the person in front of us and there were no other staff member on duty and it was mid afternoon. Finally after checking in we found a very nice, clean room and comfortable beds. However, after taking a shower that evening and before climbing into bed, my feet had a dark film. My house shoes were dirty and so were my feet. The carpet and bathroom floor was filthy with this black film. We later discovered why. The black was from the asphalt in their parking lot. I mentioned it to the manager and he informed us the parking lot was recently asphalted. I told him they need to clean the carpets and bathroom floors. Yulk! Also, the continental breakfast wasn't very good either. Perhaps all the hotels are now serving the same low quality continental breakfast. The continental breakfasts in hotels used to have tasty eggs, choice of bacon or sausage and good quality pancake batter. But not anymore. This hotel served bland scramble eggs folded over in sheets (in sheets? really?) sausage gravy (no bacon or sausage links) and tasteless pancake batter. Their pastry was pretty good, though. I rate this an average because my guess is all the hotels now are probably purchasing their foods from the same supplier. Best Western used to be known by the gold crown emblem indicating royal treatment if you stay at a Best Western - not anymore.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Lenese M, I would like to apologize for the issues you experienced during your stay. We have addressed the problems. We are in the process of renovations and would love for you to visit us again and see the changes. If you have any questions or concerns, please feel to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, hope to see you soon! Lisa Fields, Asst. GM

"Disappointed"

3
02/07/2018

I was looking forward to this stay since I thought this was a fairly new hotel. Our room was spacious with a Kiing size bed & a little sitting area. The problem was the sofa was dirty with a hole in it. The bathtub had a horrible stain in the bottom of the tub. The faucet handle was loose. I always make sure my do not disturb sign is off the door & when I returned one evening my room was not cleaned. The front desk kept accusing me of not taking my sign down. Anyway that was not the case. The only reason I'm giving this a 3 is because of the lady doing the breakfast room was wonderful!

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Judy C, I would like to thank you choosing Best Western Sherwood Inn and Suites. I would like to apologize for the issues that you stated and assure you they have been addressed. We are in the process of renovation and would love for you to visit us again to see the changes. Please contact the hotel if you need any assistance or have any concerns. Thank you again, Lisa Fields Asst. GM

"Excellent experience "

4
14/06/2018

This Best Western property, like others we have stayed in recently, was excellent, spotlessly clean, well-maintained, and staffed with energetic, pleasant, and helpful employees. The hot breakfasts are really good. The only negative at this property is the extremely high pillow-top beds. They are so high that neither my husband nor myself could get on them without a struggle (we are 5'7 & 5'9). Once we got on them, it was extremely difficult to adjust our position because of the deep pillow top. This sounds ridiculous, but is true.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Butterbean135, Thank you for your wonderful review and I am pleased that you had a great experience. I understand that the bed height was an issue for you and in the future based on availability we can provide you with a handicap accessible room that has lower beds. We look forward to your return. If you have any questions or concerns, please feel free to contact the hotel directly. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. GM

"Best Western (Sherwood, AR)"

5
30/05/2018

Nice, clean hotel. Courteous staff members. Breakfast had many options. The room was clean and it has Wi-Fi. Lots of channels for the kids to watch TV. We researched price before we booked and this hotel offers a great rate. We have used this hotel in the past and will do so again.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
CatandDan3, Thank you for continuing to choose Best Western Sherwood Inn and Suites. We are pleased to see that you have a great experience each time you visit. If you ever need any assistance, please don't hesitate to call the hotel directly. We look forward to your return. Thank you again and hope to see you soon, Lisa Fields Asst. GM

"I will not stay here again"

2
29/05/2018

Very poor desk service by a few. Most desk people were excellent. Unfortunately an extremely rude and disrespectful night clerk and a rather unconcerned assistant manager have resulted in my decision to never stay at this location again.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Quinn W, I regret that you did not have the experience that you expected regarding the issues that we discussed during your stay. We did address and correct what was discussed. We do pride ourselves on great service and customer care as seen by other guest reviews. In spite of your displeasure with our staff and hotel, we do wish the best in your future endeavors. Lisa Fields Asst. GM

"Great stay!! Wonderful staff!!"

5
28/05/2018

We just finished a three night stay here. The room was clean and comfortable. We had our requests for extra towels and sheets fulfilled immediately. The pool is small, but clean and well maintained. The breakfast was average, but the breakfast staff was very helpful. Norma made my granddaughter a big fluffy waffle and it was delicious. This is a great bargain. Reasonable price and easy interstate access.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Pam L, Thank you for your wonderful review of your stay! I am so pleased to see that we were able to provide you with a great experience. Our staff prides itself on providing quality customer service and accommodations. We look forward to the opportunity to serve you again. If you need any assistance, please feel free to give us a call. Thank you, Lisa Fields Asst. GM

"Great place to stay"

5
26/05/2018

Best Western Sherwood Inn & Suites is very well located in North Little Rock. It is close to a lot of restaurants and shopping. It is fairly new and has clean, comfortable rooms and friendly staff. I would stay there again.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Norm H, Thank you so much for your review. I am very pleased to see that you had a great experience and we look forward to your return. If you have any questions or need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. GM

"No Elevator"

4
25/05/2018

We have stayed at this property at least 2 times before and were very pleased. Clean, very good beds and the service has always been really wonderful. Both times before we were assigned to rooms on the 1st floor. So it never occurred to me to look for an elevator!! So the long version: We typically need 2 rooms with a connecting door -With 2 adults and 3 kids we generally need quick access to a 2nd bathroom! Whenever I books room I always include this need in the comment section AND call the motel on the day of check-in(about noontime when check-in assignments are being made) to reiterate the need. We were there for a 3rd time on April 13th - 15th. On this particular occasion we were forced to have a very late check in due to unforeseen travel issues. I called to relay that. I was told that would not be a problem but we would NOT have adjoining rooms! However we were in rooms next door to one another. While not very pleased, I didn't consider we had much choice. And the previous experiences had been fine. Upon check- in, To My UTTER Amazement after 2 previous visits, we discovered there was no elevator. Mind you...it was almost 2a and we had 3 kids in tow! At NO POINT in previous stays or (as far as I was aware then) did I ever see any mention of NO ELEVATOR in the Best Western website or Expedia's website. I feel this is negligible on the part of Best Western especially considering we do travel with handicapped individuals who would NEVER be able to meet such a challenge in a wheelchair. What if we had been trying to check in with THAT family member at 2am and told there was nothing available downstairs? I feel this should be amended and CLEARLY denoted on the websites. There are many great features about this place that might make up for this inconvenience. But not knowing THIS could ruin an otherwise lovely visit. Pls advise!

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
I would like to apologize for your last experience with our hotel. due to availability and guest preferences, we make every effort to provide our guest with the accommodations needed. We are very limited on rooms that connect and if the rooms are occupied by in-house guest prior to your request, we make an effort to inform you and make alternate accommodations. If the hotel is informed of special needs or preferences prior to arrival, we will try to meet those needs. We do hope that you will visit our hotel again and don't hesitate to call to inform us of your needs. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. GM

"Tennessee Vacation"

5
22/05/2018

The staff was great when we checked in. The breakfast was good and checkout was quick . Beautiful hotel great experience. The room was clean and comfortable and the beds were comfortable. If you are ever in the Little Rock Arkansas area and need a hotel this is the first place I would recommend going to.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Mark H, Thank you for choosing Best Western Sherwood Inn and Suites for your traveling needs. I am very pleased to see that we were able to meet your expectations and provide you with a great experience. We look forward to your return and if you need any assistance, please don't hesitate to contact the hotel. Thank you again and hope to see you soon! Lisa Fields Asst. GM

"No Sleep - Redeye Special"

1
19/05/2018

I'm laying here in room 114 after a sleepless night. The overhead stomping back and forth that kept me up all night continues to pound away. Finally at 2:40 A.M. I went upstairs to find out if there was an overnight construction crew working in the room above us. The halls were deserted. Room 214 right above us looked normal, with a "do not disturb" magnet on the door. I simply don't understand, but I'm exhausted and frustrated. This property has so much potential. But if you can't get any sleep at a hotel, what good is it in the end. I was here to sleep. Brings new meaning to the phrase, "Red-Eye Special".

Nick S, General Manager at Best Western Sherwood Inn & Suites, responded to this review
Caleb, K, I would first like to apologize for your experience during your stay. The guest room that you referred to in regard to the noise issue is actually on a different hallway. Our front desk staff can and would have taken the proper steps in dealing with this situation if they had been notified. It is our desire for all guests to have quality customer care and accommodations. We would love the opportunity to serve you again and provide you with a much better experience. If you have any questions or need any assistance, please don't hesitate to contact the hotel directly. Thank you for choosing Best Western Sherwood Inn and Suites and we hope to see you soon. Lisa Fields Asst. GM

"pleased"

5
10/05/2018

new, clean, cheap, convenient, comfortable. I, being of sound mind and body, would stay here again in a heartbeat the next time im in north little rock arkansas, i mean sherwood arkansas.. there are close

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
chuckfina, I would like to thank you for your review, it really brightened my day. We are pleased that you had such a good experience and we would love the opportunity to serve you again when you are in the area. Please don't hesitate to contact the hotel if you need assistance. Thank you for choosing Best Western Sherwood Inn and Suites and we hope to see you soon! Lisa Fields Asst. GM

"The whole stay was just awesome!"

5
24/04/2018

Talk about feeling at home away from home. The amenities and the staff were absolutely amazing. And I'm not sure what kind of bed I slept on, but my sleep was restful, deep, and complete. And one last thing - the staff member Lisa was a standout. We were there visiting family and were able to find another long lost "cousin" in her. Thank you so much for a more than pleasant experience. Good people.

Nick S, General Manager at Best Western Sherwood Inn & Suites, responded to this review
KWELI S, Thank you so much for all of your kind comments. I am very happy to see that we were able to meet your expectations and provide you with a great experience. We would love for you to allow us the opportunity to serve you again in the future. If you need any assistance or have any questions, please feel free to contact the hotel directly. Thank you again and hope to see you soon! Lisa Fields Asst. GM

"Nice clean place to stay"

3
23/04/2018

The room was clean. The toilet handle was broken, but it did work. The breakfast was good although there was no bacon. There is no elevator so keep that in mind if you have heavy luggage. The lobby was very nice and the hotel in general was very clean. There is nothing fancy about this hotel, but if you're looking for a decent clean place to stay this fits the bill.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
dowens180, Thank you for your comments regarding your recent stay at our hotel. I do apologize for the toilet issue which has been addressed. We do attempt to have a variety for breakfast and serve different items on different days. We do look forward to your return and we will take your comments into consideration as we continue to provide quality customer care and accommodations to our guests. If you have any questions or concerns, please feel free to contact the hotel. Hope to see you soon, Lisa Fields Asst. GM

"Passing through, great place to stop"

5
24/03/2018

This hotel was very clean, great people at the front desk, very quiet when we were there. Nicer than some Best Western Hotels we have been in because it is newer. Beds were fine, No problems, would sure stay here again.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Thank you for choosing Best Western Sherwood Inn and Suites. I am pleased to see that you had a great experience during your stay. We would love the opportunity to serve you again. If you need any assistance, please feel free to contact the hotel. Thank you, Lisa Fields Asst. GM

"BW"

5
21/03/2018

Great place to stay and convent to where I needed to be. The staff was very friendly and helpful. They even opened the breakfast center early to accommodate our group. Thank you for the great service.

Nick S, General Manager at Best Western Sherwood Inn & Suites, responded to this review
Kyle, I would like to thank you for your wonderful review of your stay at our hotel. I am pleased to see that you and your group had a great experience. We enjoyed everyone and would love the opportunity to serve you again next year. If you need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. GM

"Enjoyed My Stay"

5
01/02/2018

All the staff here are friendly and very hard working to ensure guests enjoy their stay. The front desk staff Lisa and Kel made our stay very pleasant indeed and the common areas very clean and bright. The free breakfasts nice added bonus with fresh fruits and waffles biscuits and gravy and more every day. Thank you so much for making us feel welcome. Oh and i forgot the freshly baked cookies in the afternoons!

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Carol, Thank you so much for your wonderful review. We are going to miss having you guys here and hope to see you again. I am pleased that we were able to make your stay enjoyable. If you are looking for a place to stay for a get-a-away, you know where we are! Thank you for your kindness and your business, Lisa Fields Asst. GM

"Great hotel"

5
27/01/2018

This was a very good hotel it's in a great location very good price probably the best one in Sherwood area also has a great staff and a great rafters and the beds are really comfortable, they also have an electric charge station for electric cars if needed.

Nick S, General Manager at Best Western Sherwood Inn & Suites, responded to this review
Tony C, I am very pleased to see that you had a wonderful experience during your stay. We strive to provide our guests with the quality accommodations and customer service you deserve. We look forward to the opportunity to serve you again. If you need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. GM

"Last minute switch"

5
19/01/2018

I encountered a horrible experience at a hotel not too far from this one.... Checked out and came here... IT WAS WORTH THE SWITCH... I'll most definitely stay here again. It was clean, the staff was very professional friendly and welcoming, and the beds were amazing!!!!! The only thing... There's no elevator... But I was offered a room downstairs because she knew I had a newborn. Thank you

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Carlesha E., I am pleased to see that you had a great experience and if you need our services again we will be more than happy to serve you and your family. If you need any assistance or have any questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites Lisa Fields Asst. GM

"North Little Rock - Best Western"

4
19/12/2017

Good value for the location. Clean facility, with complimentary hot breakfast to boot. Access road provides convenient access to multiple businesses and restaurants. Very reasonable price for what is being provided!

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Mr. Menko, I am pleased to see that you had a wonderful stay and that we were able to meet your expectations. We look forward to the opportunity to serve you again when you are in the area. If you have any questions or concerns, please feel to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, hope to see you soon! Lisa Fields Asst. GM

"NOT AS GOOD AS LAST TIME"

3
18/12/2017

Nice motel for the money. This trip was not as good as last time we stayed a couple of months ago. Room just was not quite as clean. Found long black hair in tub and on shower curtain. Reported to front desk but nothing was done. Cleaned it myself. Really disappointed

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
denisecI9913YU, I would like to apologize for the issues you experienced during your stay. We have addressed the problems ands would like the opportunity to serve you again when you are in the area. If you have any questions or concerns, please feel to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, hope to see you soon! Lisa Fields Asst. GM

"Nice place to stay"

5
17/12/2017

Nice place to stay. Very quiet. I was a little concerned at check in because they were having a wedding party at the hotel but we didn't hear a thing. The rooms are very soundproof. We didn't even hear any road noise and we are very close to the highway.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
RJLee7, I am pleased to see that you had a wonderful stay and that we were able to meet your expectations. We look forward to the opportunity to serve you again when you are in the area. If you have any questions or concerns, please feel to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, hope to see you soon! Lisa Fields Asst. GM

"Great hotel"

5
19/11/2017

Fantastic hotel. We stay here for a week every year. The staff is wonderful. It is located close to family and works out great. Breakfast is always good, the hotel is clean and up to date. The rooms are spacious for an extended stay.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
anndreab2016, Thank you so much for your wonderful review. I am pleased that we are able to provide you with continuous quality customer service and accommodations. It is always a pleasure to serve you and your family and we look forward to your return. Please feel free to contact us if you have any needs or questions. Lisa Fields Asst. GM

"Outstanding Hotel"

5
15/11/2017

Check in was a breeze! The employees were very friendly and offer help or greeted me the time of day as they passed. I needed a bottle opener while I was there and the front desk person got me one and told me keep it as long as I needed it. I did return it when I was done using it. I must said this hotel was outstanding! Everything was in order, really clean lobby and room, and the personnel were the best. Thank you!

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
R431YDcharlesr, Thank you so much for your review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"Unbelievable "

5
05/11/2017

This place is extremely well kept inside and out . Friendly staff, clean building and room with great amenities, it's quiet and close to some nice restaurants. Free breakfast is a nice touch!!! Thank you

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Thank you so much for your review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"No Elevator"

3
31/10/2017

The receptionist was very nice. Because she was not familiar with the area, she looked up and printed directions for us to find a restaurant. The facility has no elevator, so we carried our luggage up the stairs. While this was not a huge problem for us, it would pose an insurmountable difficulty for some folks if ground-floor rooms were not available. The room was fairly clean, but the bathroom could have used more attention from the maid. Our room included a small refrigerator. Throughout the evening, we could hear our next door neighbor's TV. I was also awakened by a neighbor's music around 3 AM.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Carolyn B, Thank you so much for your review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. We have addressed the issue that you experienced As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"Best Western Sherwood Little Rock"

4
28/10/2017

A very clean well run hotel with easy parking and access to the room. The room was large and the bed and pillows very comfortable. The breakfast was good - we opted for the fresh fruit, yogurt, and cereal. Plenty of hot coffee. The hotel is located on a one way access road. No problem finding it. Getting back to the hotel after dinner at a nearby restaurant on the access road was tricky so ask directions.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Carole W, Thank you so much for your wonderful review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"Enjoyable stay."

4
26/10/2017

The check-in process was smooth and the staff was friendly and accommodating. The room was spacious and clean, which is very important. The free breakfast was very good and there was always a staff member available to ensure the food supply was replenished when necessary.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Myworldtravels3, Thank you so much for your wonderful review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"Comfortable"

5
22/10/2017

The staff was friendly, the room was clean, the bed and pillows we're very comfortable, the water pressure was perfect and warm, the breakfast was good. Right next to Kohl's and just down the street from many great restaurants and a nice shopping mall.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
767brandyf, Thank you so much for your wonderful review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"best western sherwood"

4
18/10/2017

great value, great service, easy parking, decent amenities. wifi a little slow but adequate. very clean but a little musty smelling so we always bring air freshener when we stay here but its clean and you can't beat the price/value we have been staying at this hotel when we visit our family in Sherwood for close to 10 years

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
thattraveladdict, Thank you so much for your wonderful review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"Good location. Great customer service."

4
17/10/2017

The customer service at this location is what sets it above others in the area. Front Desk staff are courteous, helpful and ready to answer any questions. The rooms are clean and updated. Beds are comfortable. Refrigerators, microwaves and coffee makers are all provided. Breakfast is included. Shopping and restaurants are both close by. This location was a great place to stop while passing through Little Rock.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Jo P, Thank you so much for your wonderful review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"October Shuffle"

5
06/10/2017

Easy to access and well run hotel. Close to several eating places annd far enough of the main road to make your visit quiet and comfortable. Better than average breakfast. Allthe equipment in the fitness center worked and was kept clean

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
John, S, Thank you so much for your wonderful review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"Great stay!"

4
30/09/2017

Nice hotel, seemed recently updated. Everything looked fresh and new. Great location as it was close to many restaurants. The front desk directed us to a fabulous eatery. Very friendly staff and a great price - a combination that cannot be beat! Beds were very comfy and the breakfast was above average. Overall an awesome stay

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
skeeterhawk, Thank you so much for your wonderful review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"Sherwood hotel"

4
26/09/2017

Always stay at BW in Sherwood. I come in to visit family and enjoy the free breakfast and cleanliness of this hotel. The rooms are nice, the breakfast is good and the hotel employees are very attentive. Someone hit my car on their parking lot and did not report it, the management gave me info on the hotel owners and instructed me to call them. The desk lady came out and looked at my car and was very helpful, this has never happened before. I always stay at this hotel it is reasonable and I won't let this accident keep me from staying with them.

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
Donna C, I am saddened to know that this incident happened during your recent stay. I am pleased to know that we were able to assist you and that you feel comfrontable enough to continuing staying with us. We look forward to your return. Thank you for your loyalty, Lisa Fields Asst. GM

"Clean and Comfortable"

5
22/09/2017

Reasonable price, nice staff. Pass on the breakfast...not impressive. I do feel like they closed the pool to early in the season, it was in the 90's while we were there. They have a gazebo that would be perfect for a hot tub...js

Nick S, Manager at Best Western Sherwood Inn & Suites, responded to this review
842royw, Thank you so much for your wonderful review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"Good stay"

5
19/09/2017

The bed was very comfortable and the room was clean. We always stay here when we come to Little Rock, the staff is very helpful and always ready to go the extra mile for us. We would recommend this hotel for families and group events.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Charlene G, Thank you so much for your wonderful review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve each time you return. As always, we look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Lisa Fields Asst. GM

"Great value"

5
17/09/2017

Excellent value, exceeded all expectations. Would definitely stay there again and recommend it to others. The motel is very clean, the room and bed were comfortable and even the breakfast exceeded expectations.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Uhlrick_Hetfield_III, Thank you so much for your wonderful review of your stay at our hotel. I am pleased to see that we were able to provide you with the quality customer service and accommodations you deserve. We look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel and our staff will be more than happy to help. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. GM

"Simple, nice"

4
12/09/2017

We stayed one night in the way home from a trip. The location is a short drive from downtown. The hotel was quiet and the room comfortable. Pretty standard breakfast. The bed was a little higher than some which I liked.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
mmclaughlin22017, Thank you for your wonderful review of your stay at our hotel. I am very pleased to see that you had a great experience and that we were able to meet your needs and expectations. If you are ever in the area again, we would love the opportunity to serve you again. If you need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. GM

"Good value - clean rooms"

4
11/09/2017

Nice hotel with good location off highway enough so road noise was not offensive. Clean rooms and no pets a big plus. A good hot breakfast and plenty of other options for those who want sweets, cereal, or waffles.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
nditrich, I would like to thank you for your comments regarding your stay at our hotel. We are pleased to know that we were able to provide you with the quality service and accommodations that you deserve. We look forward to the opportunity to serve you again in the future. If you need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. GM

"Friendly staff, clean rooms"

5
31/08/2017

Rooms very clean, staff helpful and friendly. Used business center to print directions to local places to shop. Very nice hotel. At little "out of the way" maybe, but worth it. Good breakfast with a lot of variety.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
alishab143, I would like to thank you for choosing Best Western Sherwood Inn and Suites and for your wonderful review of your stay. I am very pleased to see that you had a great experience and we look forward to the opportunity to serve you again when you are in the area. If you need any assistance or have any questions, please don't hesitate to contact our staff. Again thank you for choosing us and we hope to see you soon, Lisa Fields Asst. GM

"Comfort, Quality & friendliness"

5
21/08/2017

Great place to stay with super comfy beds and peaceful, quiet nights! Only issue (if that's what to call it) was the TV, was hard to change channels in the remote & I personally don't care for Direct TV. Overall, my stay was pleasant.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
susandC2803DW, I would like to thank you for taking the time to give such a wonderful review of your stay at our hotel. I am pleased to see that you had a great experience and we would love the opportunity to serve you again in the future. Please feel free to contact the hotel if you need any assistance or have any questions. Thank you for choosing Best Western Sherwood Inn and Suites for your traveling needs. Lisa Fields Asst. GM

"50th Birthday trip"

5
16/08/2017

Great hotel. Good value. Very clean throughout. Staff really helpful. More of a continental breakfast would have been nicer. Fried eggs & bacon. Had & cheese sliced. Lisa the assistant manager was extremely lovely, happy & helpful. Would definitely stay again.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Mary S, Thank you so much for your wonderful review of your stay at our hotel. It was a pleasure to meet you and your family and I will keep you in mind when I get to London! I am pleased that you had a great stay and if you are ever in the States again, we would love the opportunity to serve you again. Hope you are still having fun on your birthday journey! Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. GM

"Nice place except for something they called breakfast!"

4
07/08/2017

Spent a night there on a recent trip. The hotel was nice, clean and great staff at desk. No issues with the room, a/c worked well and room was clean. One issue however was we had a connecting room which allowed us to hear every word of the couple next door. I would recommend staying here unless you want the breakfast in the morning. We were on the downside of the breakfast rush but that shouldn't effect the quality of the food. I grabbed a scoop of scrambled eggs and were surprised to find they had no sausage or bacon but they did have sausage biscuits, the kind you would buy frozen and nuke. So I grabbed one of those. Sat down at the table and quickly found the scrambled eggs were made of colored Styrofoam and the sausage biscuit were so bad not only could you not bite through them you couldn't pull the biscuit apart with your hands or even cut it with a knife. It was so bad we got up with our full plates, walked to the trash can, dropped our plates in and went down the street to the IHop. You would think when a hotel uses free breakfast as a reason to stay, they would try to make it good enough to eat. So if you don't plan on eating breakfast at the hotel stay here, it a nice place. If you want to get up in the morning and grab a quick convenient breakfast, stay somewhere else. Your choice!

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Thank you for your review of your stay. We will use your comments to better serve our guest. We would like the opportunity to serve you again in the future. Thank you for choosing Best Western Sherwood Inn and Suites Lisa Felds Asst. GM

"Best Stay"

4
03/08/2017

Excellent service and nice stay overall. There is nothing to complaint when you come to the desk so late in the day and be met with a smile from the Hotel agent who offer help to choose your room that accommodate your need for staying after a long day driving. Great experience with staff, the cleanliness and peaceful sleep. Just great. Thanks.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
F6082VTkevinn, I would like to thank you for your wonderful review of your stay at our hotel. I am very pleased to see that you had a great experience and that our staff was able to meet your needs with a smile. We would love the opportunity to serve you again in the future. If you need any assistance, please don't hesitate to call. Thank you for choosing Best Western Sherwood Inn and Suites. Hope to see you soon! Lisa Fields Asst. GM

"Best Western Sherwood Inn & Suites"

4
03/08/2017

The staff was excellent and very friendly. The rooms were comfortable. The hotel overall was in good shape but could use some improvements. An elevator would be nice for luggage. The breakfast wasn't the best.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
E7821BXdawnb, Thank you for your review of your stay at our hotel. I am pleased to see that we were able to provide you with quality customer service and accommodations. We will use your comments as we continue to make improvements during our current period of renovation. We look forward to serving you again in the future. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. GM

"Great place to stay"

4
31/07/2017

My family was in between moving and we stayed here a couple of nights. Rooms were clean, lobby was very nicely decorated, and the staff was very nice and helpful. Great place to stay for families or really anybody. The really good thing is we didnt hear people walking around or being loud. Great place to stay.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Dolphinj13, I would like to thank you for your wonderful review of your recent stay at our hotel. I am very pleased to learn that we were able to meet your family's needs during your stay. If you are ever in the area again, please feel free to stay or just say hi. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. GM

"Great stay"

5
09/07/2017

Rooms are clean. Great beds. The hotel staff is always nice friendly. Easy check-in and checkout. Next to Kolh's, if you want to shop. My overall experience with this hotel is great. I stay here once a week.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
J7912TEkevinh, I would like to thank you for your wonderful review. I am glad to know that we were able to meet your needs and that you are now a part of the our family. We pride ourselves on making each stay a great experience and we will continue to work toward becoming better. If you need any assistance, please don't hesitate to ask. Thank you for continuing to be a part of the Best Western Sherwood Inn and Suites family. See you next week! Lisa Fields Asst. GM

"Enjoy your time"

4
25/06/2017

We had easy check in. There is no elevator at this facility. There is a pool and good amount of parking. Easy on and off access from the freeway. The breakfast was prepared on time as stated and our room and bed comfort was very nice. Would stay here again.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Charles B, Thank you for your wonderful review or your recent stay at our hotel. I am pleased to know that you had a great experience and we were able to meet your expectations. We would love to serve you again in the future if you are in our area. If you have any questions or need any assistance, please feel free to contact the hotel. Thank you, Lisa Fields Asst. General Mgr.

"Great rate and stay"

5
17/06/2017

Hotel was perfect for our needs. The pool was nice and cold, and clean. The beds were excellent and climate control was great too. The hotel was quiet, and sound proof, smelled clean and had microwave and fridge in the room. Internet was fast and efficient!

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
881kimberleyh, Thank you for your wonderful review of your recent stay at our hotel. I am pleased to see that you had a great experience and that we were able to meet your expectations. We look forward to the opportunity to serve you again in the future. Thank you again for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Mgr.

"Great place to stay"

5
08/06/2017

Stay here anytime I am in the Little Rock area. The beds are wonderful, the rooms are clean and the staff is always very helpful. Truly they are always very accomidating. I would compare them to any of the upscale hotels in the area

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Thank you so much for your wonderful review of your stay at our hotel. We are pleased to know that you had a great experience and look forward to serving you again in the future. If you need any assistance, please don't hesitate to contact the hotel. Thank you again for your review and for choosing Best Western Sherwood Inn and Suites. Hope to see you soon! Lisa Fields Asst. General Mgr.

"Very poor customer service, below standard experience"

2
05/06/2017

This is understandably a budget hotel. Overall the place looked nice and the rate was good. Our room had a musty smell and the A/C unit made so much noise we had to turn it off to sleep. I reported this to the front desk in the morning and received no attempt by the clerk to make it right. She basically said "no one has reported that problem before" and that was the end. I didn't feel like making a bigger deal out of it but was very disappointed by the response. I will not stay here again. Breakfast was pretty bad as well but you get what you pay for.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
I would like to extend my apologies that your expectations and preferences were not met. We air conditioning issues was resolved as it had not been brought to our attention prior to your stay. We do attempt to make every effort to provide our guests with the quality accommodations and customer service that is expected. Thank you for your comments, Lisa Fields Asst. General Mgr.

"Grad night"

4
31/05/2017

The night of check in before getting to lie down in bed. I pulled the covers back and found a french fry and hairs in the bed. Was moved quickly to another room but did not know it did not have an elevator for the second floor. It took awhile to move our stuff up the stairs. But the room was nice and comfortable.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
unhappy733, I would like to apologize for the issues you experienced during your stay at our hotel. We pride ourselves on excellent customer service and quality accommodations. We have addressed the issues and would like the opportunity to serve you again in the future. If you need any assistance, please feel free to contact the hotel. Lisa Fields Asst. General Mgr.

"Satisfied"

4
19/05/2017

We stayed at this hotel from May 17th till 19th in room 120. As a BW member we were offered a gift at the check in. The room was good and quiet. The warm items of the breakfast were different each morning. The staff is friendly and helpful.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Thank you so much for your wonderful review of your stay at our hotel. We are pleased to know that you had a great experience and look forward to serving you again in the future. If you need any assistance, please don't hesitate to contact the hotel. Thank you again for your review and for choosing Best Western Sherwood Inn and Suites. Hope to see you soon! Lisa Fields Asst. General Mgr.

"Very comfortable,refreshing, and pleasant stay."

5
18/05/2017

The environment was serene, pleasant, and convenient. The staff was very pleasant and helpful. The location of the restaurant is good . All of the amenities in the room were in great condition. The hotel was very clean, handicap accessible, and provided computer, fax, and laundry service

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Thank you so much for your wonderful review of your stay at our hotel. We are pleased to know that you had a great experience and look forward to serving you again in the future. If you need any assistance, please don't hesitate to contact the hotel. Thank you again for your review and for choosing Best Western Sherwood Inn and Suites. Hope to see you soon! Lisa Fields Asst. General Mgr.

"my stay"

4
15/05/2017

very nice to be here and coordinated with pre reservation clear directions to hotel and great prices for the surrounding area. staff recommended great eating establishments in the area quiet and secure room

"Great stay!"

5
08/05/2017

This hotel was super clean and pleasant! Beds were great!! The night manager was so helpful and held the room for me when I needed it the last minute. Would stay here again! Great sleep. Got much-needed rest.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
nancyfboy, Thank you so much for your wonderful review and comments. I am very pleased to see that you had such a great experience during your stay and we look forward to the opportunity to make your next stay even better. If you need any assistance or have any questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites for your traveling needs. Lisa Fields Asst. General Mgr.

"Clean, convenient, and quiet"

5
29/04/2017

The whole experience was great. Just a few minutes away from downtown and an easy and simple drive. Room was clean, comfortable and smelled great. Huge continental breakfast. Will definitely stay here again.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Doug G, I am pleased to see that you had a wonderful experience during your recent stay at our hotel. We pride ourselves in quality customer service and accommodations. We look forward to the opportunity to serve you again when you are in the area. If you need any assistance, please don't hesitate to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager

"Smoke-filled hotel"

1
27/04/2017

This place reeks of cigarette smoke. It permeates an entire wing and you can smell it as you walk down the hall. If you're a non-smoker, you won't be after staying here. Totally unacceptable and irritating.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your preferences and expectations. Our staff has been trained to accommodate all guests regardless of status as each and every guest deserve quality customer care and accommodations. After looking into this situation it appears that we were able to provide you with an upgrade at check in. At anytime that you continue to find issues during your stay, we will take every measure to correct the situation. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 501-835-7556. Nick Sitaram General Manager

"Great hotel"

5
25/04/2017

Great hotel, can't beat a room for $87 total including taxes and fees plus a free breakfast. Very nice hotel, clean, and fast internet. It's located very close to Little Rock and North Little Rock. There are tons of restaurants near by. The staff was very friendly! Highly recommend!

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Lynn S, Thank you for your wonderful comments regarding your recent stay at our hotel. I am pleased to learn that you had a great experience and that we were able to meet your needs and preferences. We look forward to the opportunity to serve you again in the future and if you need any assistance, please don't hesitate to contact the hotel. Thank you again for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Mgr.

"A+ for customer service"

5
21/04/2017

We have stayed at this hotel 4 or 5 times in recent years, and find the accommodations very clean & comfortable (and affordable). The clincher, though, is that the customer service is excellent. Recently, we unexpectedly needed to book a room for my 83 year-old mother at the last minute. They bent over backwards to get her into a room with a roll-in shower. Not only were there few rooms with this amenity, but the hotel was very busy on Easter week-end. We really appreciated it !

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
dameredith, Thank you so much for your kind comments regarding your recent stay at our hotel. We make every effort to accommodate our guest's needs and preferences. I am pleased to know that you had a great stay and we definitely look forward to the opportunity to serve you again in the future. Please give us a call if we can be of any assistance to you and your family. Thank you again and hope to see you soon! Lisa Fields Asst. General Mgr.

"Would stay again."

5
21/04/2017

It was fabulous.. would stay again and again. STAFF was awesome. Very clean rooms and a comfortable beds. The grounds are very well kept. Felt really safe at this hotel. Close to all the eating places and the mall.

bwsherwood, Manager at Best Western Sherwood Inn & Suites, responded to this review
Beverly S, I would like to thank you for your wonderful review of our hotel. I am pleased to know that you enjoyed your stay and that we were able to provide you with the quality customer service and accommodations that you deserve. It is our please to serve you and we look forward to the opportunity to do so in the future. Thank you again and please let us know if we can assist you in any way. Lisa Fields Asst. General Mgr.

"Business meeting"

4
29/03/2017

The desk clerk's were very friendly and accommodating. Check in was easy and checkout was quick. I would recommend this Best Western for anyone needing a place to stay in that area. The location is convenient also.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
cindygM5618YH, I would like to thank you for your wonderful comments regarding your recent stay at our hotel. I am pleased to know that you had a great experience and we will use your comments in our efforts to provide all of our guests with quality customer service and accommodations. We look forward to serving you again in the future. If you need any assistance or have any questions, please feel free to contact the hotel. Thank you again for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Mgr.

"Just passing through"

5
27/03/2017

We got in late. Just passing through to our destination. Stayed only one night, but would definitely stay here again if given the opportunity. Had a good breakfast- egg and cheese omelette, boiled eggs, waffles, mini sausage biscuits, gravy, pastries, cereal ect. Only thing it ends by 9:30. Also there's no elevator! That's a real bummer when you have a family and all their luggage. Fortunately we were given a room on the first floor.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Tammy Q, Thank you for your great review of your recent stay at our hotel. I am very pleased to see that you and your family had a wonderful experience while staying here. It is always nice when an unscheduled stop provides you with accommodations and quality that you deserve. We would love the opportunity to serve you and your family again in the future when you are in our area. We will take your comments and use them to help in making improvements and continuing to provide the best service possible to all of our guests. Thank you again for choosing Best Western Sherwood Inn and Suites, hope to see you soon! Lisa Fields Asst. General Mgr.

"Excellent hotel and friendly staff"

5
21/03/2017

Stayed here for several days while attending a conference. Checked in on a Thursday afternoon and the lady at the front desk worked with me to get a room that fit my needs. When other members of my group arrived later, she arranged to have the rooms in the same wing and floor. Throughout our stay, she took very good care of us and had the friendliest smile and attend. She even baked some extra cookies to have at the front desk when we came in each day from our conference. Rooms were very clean and comfortable and the breakfast made for a good way to start the day. This is a very welcoming place to stay.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Thank you so much for your wonderful review and for choosing to stay at our hotel. I am very pleased to see that you and your group had a great experience and that we were able to provide you with the quality customer care and accommodations that you deserve. We look forward to the opportunity to serve you again in the future. If you have any questions or concerns, please feel free to contact the hotel and we will be more than happy to assist you. Thank you again for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. Gen. Mgr.

"Best Westerns Best"

5
16/03/2017

The minute you walk in the door you can tell the property is well taken care of. The room was spacious and functional. The management and staff were on point. Would recommend for a weary traveler looking for nice clean accommodations.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
I would like to thank you for your wonderful review of your recent stay at our hotel. I am pleased to know that your stay was a great experience. We will use your comments in our continuing effort to provide each and every guest with the quality service and accommodations everyone deserves. We look forward to the opportunity to serve you again when you are in our area. Please let us know if we can be of any assistance to you. Thank you again for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Mgr.

"Great Place"

5
13/03/2017

The place was clean and the staff was great. I used the laundry facility and the breakfast was satisfying. I wanted to use the work out room but I kept getting to full off the breakfast. The location is within a mile of many fun places to include a mall.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
billyh198, I would like to thank you for your wonderful review and for choosing to stay at our hotel. I am pleased to see that you had a great experience and that we were able to meet your expectations. We would love the opportunity to serve you again in the future. Please feel free to contact the hotel if you need any assistance. Again, thank you for choosing Best Western Sherwood Inn and Suites and we will definetly have breakfast waiting! Lisa Fields Asst. General Mgr.

"Best Western Experience"

5
31/10/2016

We have stayed at the Best Western in Sherwood a couple of times. Each time, the staff has been very pleasant and inviting. The rooms have been very clean and well maintained. I would absolutely recommend this hotel.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
John P, Thank you for you comments regarding your recent visit at our hotel. I am pleased to learn that you have had consistency in your stays with Best Western in a positive way. We pride ourselves on providing excellent accommodations and customer service across the board. We look forward to serving you again in the future if you are in our area. If you need any assistance or information, don't hesitate to contact the hotel. Again, thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Mgr.

"wouldn't stay anywhere else"

5
24/10/2016

love this hotel , people are great , always clean don't have to guess ,comfortable, good location, breakfast good with variety, ...stayed somewhere else up the road one time was disappointed never again. great value

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
tnbatgirl88, I would like to personally thank you for your comments regarding your recent experience at our hotel. I am very pleased to know that you have had a consistent level of enjoyable experiences each time you stayed with us. Your comments give us the feedback we need to continue in our venture to provide quality accommodations and superior customer service to all guests, those like you that we consider family, and those that we hope will become family. Thank you again for your comments and we look forward to seeing and serving you again in the future. If you need any assistance, or just want to say hi, please don't hesitate to give us a call. Lisa Fields Asst. General Manager

"Okay for a quick stay"

3
21/10/2016

The property does not have the same level of outdoor landscaping and cleanliness that I have come to expect from Best Western. However, the front office was pleasant, the rate was affordable, and they accepted cats in their pet friendly policy. I had a quiet stay, and the bed was very comfortable, the tv worked, and my cat was happy.

"A "go to" place to stay"

5
13/10/2016

We've been staying at this motel for over 8 years and they have always gone above and beyond our expectations! We have been able to reserve the same room "in advance" almost every time we have stayed there. The location of the motel is close to everything we might need, such as; restaurants, shopping, and gas stations! We have never been dis-satisfied or disappointed in our stays there! The staff goes out of their way to make sure we have everything we need!

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Theron D, Thank you so much for continuing to be part of our family and your wonderful comments regarding the hotel. We are always glad to see you two and enjoy your company while you are here. We look forward to seeing you again soon and you know all you have to do is call and we will make every effort to prepare your home away from home. if you need anything, please feel free to give me call, Lisa Fields Asst. General Mgr.

"Great hotel!"

5
12/10/2016

What a great hotel! Everything was wonderful - price, very clean, comfortable bed and great breakfast. We are on a long road trip and was nice that the hotel had laundry facilities. From the moment we walked into the pretty lobby to the great night's sleep, this was a fantastic choice of places to stay in North Little Rock!

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Barbara C, Thank you choosing to stay at our hotel during your travels. I am pleased to know that we were able to make your stay comfrontable and accommodatining. We will use your comments to continue in our efforts to provide this same type of experience to you again in the future as well as other guests. If you need any assistance or have any questions, please feel free to contact the hotel and we will be more than happy to assist you. Again thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Mgr.

"A very nice hotel."

4
11/10/2016

Very helpful, pleasant staff. A nice property. I stay there whenever in the area and a big reason is the friendliness of the staff. Rena, a check-in receptionist, is a super gal and a reason I keep returning. The breakfast is good, though the hot items could be improved. I am pleased with the property.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Castupon, I would like to thank you for your comments regarding your recent stay at our hotel. I am pleased to know that our staff has been pleasant and accommodating. Rina is one of many valuable employees, and I appreciate your recognition of her. We will use your comments in our endeavor to improve and provide quality accommodations and customer service. The staff and I look forward to serving you again and thank you for continuing to choose Best Western Sherwood Inn and Suites during your travels. Lisa Fields Asst. General Mgr.

"Would stay here again"

4
07/10/2016

The hotel was clean and the staff was quite friendly and helpful. My only complaints would be the faucet in the bathroom sink. The water only sprays out and I had to use the tub faucet to fill the coffee pot. The other complaint is that the beds are comfortable but extremely high for us older folks. All in all we enjoyed our three nights there.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
irish716, I would like to thank you for your comments regarding your stay at our hotel. I am pleased to know that overall you had a pleasant stay. We will use the comments you stated to help in providing quality accommodations and service to our guests. We look forward to the opportunity to serve you again. if you have any questions or need special needs, such as a room with a lower bed, please contact the hotel and we will make every effort to accommodate your needs. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager

"Good Folks Good Hotel"

5
07/10/2016

My favorite place to stay in Little Rock. I love the staff, they always go above and beyond the call of duty. I cannot say enough about the staff. Breakfast is good & varied. Rooms are comfortable and clean.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Bill L, Thank you for your review of our hotel. We think of you like family and are always glad to see you. The staff and I make every effort to provide guests with a home away from home experience and I am pleased to know that you have had that experience each time you stay. Thank you again, and we look forward to seeing you soon! Lisa Fields Asst. General Manager

"Best hotel in the area!"

5
27/09/2016

Check in and stay was perfect. Nice large room, comfortable bed, fridge and microwave in room. Staff was awesome. Helpful, kind and friendly. Made everyone feel welcome. Check out was great. Full breakfast served daily. Will stay here again!

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Jackie R, I would like to thank you for choosing our hotel and for the wonderful comments regarding your stay. It was a pleasure serving you and we hope that you will chose us again in the future. The staff and I will use your comments as a guide as we strive to provide the type of experience you had during your stay. Again, thank you for choosing Best Western Sherwood Inn and Suites, and if you need any assistance or have any questions for future reservations, please feel free to contact the hotel and we will be more than happy to assist you. We look forward to your return. Lisa Fields Asst. General Manager

"good place to stay"

4
27/09/2016

Wife had surgery scheduled early Monday morning so we stayed the night to avoid a 4amy drive to Sherwood. We only stayed one night and left before breakfast but what we saw was great. Intend to stay there again in two weeks for her second surgery

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Michael W, Thank you for your comments about your stay with us. I am pleased to know that you had a great experience during your overnight stay. We look forward to your next visit as we hope you will have the opportunity to experience all that the hotel has to offer. Our staff and I will make every effort to make your next stay comfortable and as stress free as possible. If you need any assistance or have special needs regarding your next stay, please feel free to contact the hotel so that they can be taken care of. Again, thank you for choosing Best Western Sherwood Inn and Suites, hope to see you soon! Lisa Fields Asst. General Manager

"Great value!!"

5
25/09/2016

Room was clean and bed was comfortable. Staff especially Rina was very helpful. Great gravy and biscuits for breakfast. Very close to many restaurants and other places of convenience like Cvs, Walgreens etc

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
fairyua, Thank you for your wonderful comments regarding your recent stay at our hotel. We are pleased to know that you had a great stay and that our staff provided you with the service you deserve. We look forward to serving you again when you are in the area. Your comments will be used in our efforts to keep providing our guests with the quality service and accommodations expected. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. Gen. Manager

"Awesome staff"

5
12/09/2016

This is a great hotel. Rooms are clean and rates are reasonable. Just a note, this is a 2 story hotel and there is no elevator. What makes this property shine is the excellent friendly staff! Thanks BW Sherwood...see ya soon!

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
John W, Thank you so much for your wonderful comments regarding your recent stay at our hotel. I am pleased to know that you had a pleasant stay and that our staff provided you with great customer service. We will definitely take your comments into consideration as we strive to continue providing our guests with quality accommodations and customer service. The staff and I look forward to the opportunity to serve you again. If you need any assistance or have any questions, don't hesitate to contact the hotel. Thank you again and we will see ya soon! Lisa Fields Asst. General Manager

"A little outdated"

3
08/09/2016

This hotel is a little outdated but is still nicer than others I've stayed in. The rooms are clean. There is no elevator. The breakfast is ok. Nothing to write home about. I would stay here again if in town.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Jeremy5224, Thank you for your review of our hotel. We will use your comments in our effort to continue providing quality service and accommodations to our guests in the future. We look forward to the opportunity to serve you again when you are in the area. Please feel free to contact the hotel if you need assistance and information. Lisa Fields Asst. General Manager

"What a nice surprise "

4
20/08/2016

Spent the weekend, was pleasantly surprised by this hotel. This hotel was an exceptional value, room was clean, staff was very friendly and helpful. I have very high standards for a hotel. This hotel excited my expectations. Would stay again and recommend to friends and family.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Dpiper67, Thank you for allowing our hotel to serve you during your visit to Arkansas. I am pleased to know that we were able to meet your expectations and provide you with quality service and accommodations. Your comments let us know that we are on the right track and will continue to look for opportunities to improve. The staff and I look forward to serving you again in the future. If you need any assistance, please contact the hotel, as we will be more than happy to assist you. Again, thank you for choosing Best Western Sherwood Inn and Suites for your lodging needs, Lisa Fields Asst. General Mgr.

"Great stay"

5
10/08/2016

This is a wonderful place to stay. Price is good! Staff is super helpful and friendly! The room was spacious, clean and comfortable. It had refrigerator and microwave and coffee pot. The bathroom was spotless and the shampoo, conditioner, body wash and lotion was in dispensers on Wall which was convenient and loved them, they also smelled wonderful! The breakfast was very good, lots of variety. We would definitely stay here again!

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Bonnie H, Thank you so much for your wonderful comments about your recent stay at our hotel. I am very pleased to know that we were able to provide you with the customer service and accommodations that you expected. The hotel strives to make your experience as comfrontable and unique as possible. We look forward to the opportunity to serve you again in the future. If we can be of any assistance to you, please feel free to contact the hotel. Again, thank you for your comments and for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Mgr.

"Great breakfast"

5
09/08/2016

Very nice clean motel,great breakfast,freindly staff.the pool was very refreshing after our 800 mile trip.I would highly recommend this motel to anyone.The location is a little difficult to get to but once you find it you will be glad you did.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Howard D, I would like to thank you for your kind review of our hotel. I am pleased to know that we were able to meet your expectations and provide you with quality customer service and accommodations after such a long trip. Our staff and I will use your comments to continue striving in our mission to give each guest a pleasurable stay. We look forward to serving you again in the future and if you need any assistance or have any questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Mgr.

"Extremely accommodating. No elevator"

5
22/07/2016

This is a nice neighborhood, suburb hotel. We arrived late evening and were told our room was on second floor was that ok. We replied "guess it has to be." Later discussed with receptionist the website should indicate there is no elevator. She checked and found a cancelation on first floor, guided us to the room to see if it was ok (handicapped room) We were very grateful for the accommodation. Knee replacement and heart problems. Website needed to indicate no elevator

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Shellqueen2014, I would like to thank you for your comments regarding your recent stay at our hotel. I am pleased to know that we were able to accommodate you with a room on the first floor. We make every attempt to meet the needs of our guests to ensure you have a pleasant stay. Our staff and I look forward to the opportunity to serve you again in the future. If you need special accommodations or have special requests, please feel free to contact the hotel in advance so that we can assist you. Thank you again for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Mgr.

"Excellent Experience"

5
20/07/2016

We were in Sherwood to celebrate the birthday of our 3 year old great grand-daughter. We arrived before the check-in time, but the hotel clerk had no problem with checking us in. She was terrific!! She was friendly, intelligent, competent and courteous. The exterior was meticulous and inviting. Our room was comfortable cool on a very hot day, and nice and clean. The breakfast was much more than expected and we enjoyed the opportunity to eat there. I would readily stay in this hotel again and again.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
John H, Thank you so much for your kind comments about your stay at our hotel. I am pleased to know that you had a wonderful experience and we were able to address all of your needs and expectations. We pride ourselves on great customer card and quality accommodations. I hope you had an exciting time with your great grand-daughter, kids are the best! We look forward to serving you and your family again in the future. If you need any assistance or have any questions, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Mgr.

"Trip review"

5
11/07/2016

This stay was excellent in my books. The staff was wonderful as well as the hotel. From check-in to check-out and in between the service was the very best. Breakfast was good and there was a variety of items to choose from. Motel was clean and rooms were very comfortable. I would highly recommend this property to others and will stay again if I am in the area for business or pleasure.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
debbiesF5265WC, Thank you for your wonderful comments regarding your recent stay at our hotel. I was very pleased to see that you had a great experience and that all of your expectations were met. We pride ourselves on providing excellent customer care and quality accommodations. The staff and I will use your comments to reinforce our goals of being your "home away from home". We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager

"Good value"

4
08/07/2016

This hotel is a good value for the money. It is clean and has great amenities. Bring your own cleaning supplies and willingness to clean the room if you are there longer than a single night. They do not refresh or clean the room if you are staying multiple nights.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Megan G, I would like to thank you for your choosing our hotel during your travels. I do apologize if you felt that your room was not cleaned to your standards. We do pride ourselves on the cleanliness of our facility as we have previously and continue to provide. We will use your comments to make any necessary improvements as we move forward in continuing to provide the excellent service we are known for. We would like the opportunity to serve you in the future. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. Gen. Mgr.

"Well Run Establishment"

5
22/06/2016

We were very please with how this Hotel was managed. The staff were all professional and friendly and helpful. Rooms were well appointed and very clean, bed very comfortable. The only criticism was that the walls appeared to be thin as the noise level of the next room was loud. But, there were 4 men who were a bit rowdy so it could have just been that. Out last night was much quieter.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Lois F, I would like to take the time to thank you for your comments regarding your recent stay with us. I am pleased to know that we were able to provide you with quality customer service and accommodations. We look forward to the opportunity of serving you again in the future. If there is anything we can do to assist you and make your next stay better than the last, please feel free to contact the hotel. Thank for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. Gen. Mgr.

"very nice place to stay"

5
18/06/2016

this was a great stay for me, I try to stay at a BW when I can. The front desk lady is great. she was so helpful. If you need a great place to stay , stop in an see they staff at the best Hotel in the Little Rock area. this was a great stay for me, I try to stay at a BW when I can. The front desk lady is great. she was so helpful. If you need a great place to stay , stop in an see they staff at the best Hotel in the Little Rock area.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Danny H, I would like to thank you for your kind words regarding your last stay with our hotel. We are pleased to see that we were able to meet your expectations along with great customer care. Knowing that we made your stay pleasant, encourages everyone to continue providing all guests with the service they expect. We look forward to serving you in the future. If you need any assistance, please feel free to contact the hotel. Thank you for staying at the Best Western Sherwood Inn and Suites, Lisa Fields Asst. Gen. Mgr.

"Wonderful "

5
16/06/2016

Great people and great place. Would stay again and again.. Nice, quiet and clean who would have know this germ was right around the corner. I can't say enough how the staff was wonderful. So if you are ever in town i please choose this Best Western

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Sonya S, I would like to thank you for your kind comments regarding your recent stay at our hotel. Knowing that we were able to meet your expectations and provide great customer service, lets us know that we are on the right track. We will use your comments to continue providing quality service in the future. We look forward to serving you in the future. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. Gen. Mgr.

"Awesome hotel and staff"

5
16/06/2016

I love this place! Check in was smooth, and efficient, the staff was kind, professional and they did everything they could to provide me with everything I needed. My room was very clean and comfortable. And the hot breakfast was excellent!

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Kaitlee, Thank you so much for your comments regarding your stay at our hotel. I was very pleased to see that you had a wonderful stay and that we were able to meet your expectations. Our staff strives to provide excellent customer service and quality accommodations. We look forward to serving you in the future and are available to assist you if needed. Again thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. Gen. Mgr.

"Great place to stay in Central AR"

4
15/06/2016

I have family scattered around Central AR, and this hotel is centrally located with excellent highway access. The staff are very friendly and helpful. I have been staying here when I come to the area for several years now. I would recommend it to anyone looking for quality accommodations for a reasonable rate.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Eric A, I would like to take the opportunity to thank you for your wonderful comments regarding your recent stay at our hotel. I was pleased to learn that you had a pleasant stay and that your expectations were met. We will use your comments to continue to provide great customer care and accommodations. Knowing that you return to our hotel regularly lets us know that we are on the right track. We look forward to serving you again in the future and can assist you in any way. Again, thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Mgr.

"Are we talking about the same hotel?"

2
09/06/2016

We must have had an unusually bad experience at this hotel. The place has no insulation! I could actually manage to put my finger between the door and the frame. We were on the first floor, and it sounded like a herd of elephants was walking across the ceiling all evening. The ice machine must have been next to our room, as my husband was kept awake by people using that in the night. He got next to no sleep. The king bed was nice, and the room was clean. It was well-lit, with a reading chair, which is often not the case. The vanity area was nice and large. However, there wasn't much gluten-free for us at breakfast. The staff was friendly and tried to be helpful. We wouldn't go there again.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Betty F, I would like to take the time to apologize for the inconveinances you experienced during your recent stay at our hotel. Although I was pleased to learn that our staff provided you with assistance and you found your room pleasant, I do apologize that other guests in the hotel were an issue for you. In an attempt to provide a variety of breakfast items, we do have several options for those with dietary restrictions. We will take your comments into consideration while continuing to provide quality service in the future. Again, we do apologize and thank you for your comments. Lisa Fields Asst. General Mgr.

"A nice hotel in an unlikely area..."

4
04/06/2016

Took a little looking to find this place.......made a couple wrong turns....Very nice place...very friendly staff...nice clean rooms and surroundings. Just up the road from many restaurants......I will come back if I am in the area again.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
jessla2013, I would like to take the time to thank you for your wonderful comments regarding your recent stay at our hotel. We are pleased to know that we were able to meet your expectations and provide you with the service you were looking for. Your comments reassures us that we are working in the right areas and will continue to look for ways to improve in the future. We look forward to the opportunity to serve you again and if you have any questions or need assistance, please feel free to contact the hotel. Again, thank you for post and for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Mgr.

"OKAY VISIT"

3
31/05/2016

The staff here is awesome but the rooms are not the best. From poor water drainage to bad circulation of air in the room, I would second guest. I would have rather spend money on breakfast then to eat the breakfast provided.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
LM H, Thank you for taking the time to express your comments and issues with our hotel regarding your recent stay. We will take this information to make corrections and improvements for the future. I was pleased to learn that our staff was pleasant and helpful to you during your stay. We look forward to the opportunity of serving you again in the future. Again, thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Mgr.

"3 Years Later, Still a Winner"

5
20/05/2016

Have been staying here once or twice a year for several years. It's a good value for the price. In the three years since I last reviewed this location, nothing has changed - It's quiet, clean, and the staff are always terrific: friendly, professional, and efficient. I say nothing has changed, and that includes that they have still not addressed the lack of a/c shields. You have to stuff the curtains into the windowsill to keep the a/c flowing into the room.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
US40_RoadTripper, Thank you for taking the time to post your comments regarding your stay at our hotel. I was pleased to see that even over a three year period, we are still able to provide you with the service you are looking for. We pride ourselves on giving guest that "home away from home" feeling. We continue to look forward to serving you again, please let us know if can do anything to make your stay better. Again thank you for continuing to choose Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Mgr.

"Small, quiet spot to stay"

4
19/05/2016

My best friend and I stayed here while we were in town to take in a Paul McCartney concert. The entire stay was effortless. The room was clean, staff helpful, and accommodations adequate. We appreciated the continental breakfast, especially my favorite, waffles topped with chocolate chips. I had no complaints about this property and appreciated the location. It was easy to find and navigate to and from.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
AmandaTheGreat, Thank you for your comments regarding your stay at our hotel. I am glad that you and your best friend had a good experience here. Our goal is to provide our guest with quality accommodations and excellent customer service. We look forward to serving you again when you are in the area. Again, thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Mgr.

"Not the best"

3
10/05/2016

They continuously spray a nauseating air freshener in the lobby 24 hours a day, definitely overkill. The beds have no comforters, just sheets and a blanket. The mattresses themselves were average and older, not quite plush comfort. The bathroom had no ventilation and let off a slight mildew smell if the door was kept closed. The windows do not open to allow an airing out of the room so there was a constant musty/stinky feet/locker room smell which we tried to alleviate by running the a/c unit at all times. The two wooden desk chairs available in room were each broken at the arm joints and lifting them for moving to another area caused the entire base to come off. The breakfast is free for a reason; trans fat laden muffins, stale danish and corn syrup disguised as maple syrup for the waffles. I saw a male guest eat raisins directly from the jar using the serving spoon and proceed to put the same spoon right back into the jar. Disgusting. The staff was pleasant enough but unknowledgeable about things to do and local travel routes. We did appreciate that they allowed us to check in about five hours early. The rate was cheap enough but more than likely would not stay here again.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Raymond R, I would like to take the time to apologize that our hotel did not meet your expectations. We strive to make every guests experience a pleasant one. There are issues that you mentioned that are hotel standards and polices therefore are put in place for the convenience and safety of all guests that visit our hotel. Other issues that you mentioned that were not in line with your preferences, can certainly be addressed as we were not made aware of them during your stay. It is our goal to provide quality accommodations and customer service to all guests that visit our hotel and we will take your comments in consideration as we continue to serve others. Thank you, Lisa Fields Asst. General Mgr.

"Good experience visiting in Arkansas."

5
05/05/2016

We were sight-seeing in Little Rock and visiting friends. This was a good location for both objectives. We appreciated the friendly staff and breakfast variety. It was a comfortable, clean base for us to come and go.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Jean N, Thank you for your kind comments regarding your recent stay at our hotel. We are pleased to know that we were able to meet your expectations and provide you with a wonderful stay. We look forward to the opportunity to serve you in the future when you are in town to see family and friends. If you have any questions or concerns, please feel free to contact the hotel and we will me more than happy to assist you. Again, thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Mgr.

"Clean room, great front desk service!"

4
04/05/2016

We were in town in order to attend a concert; we were greeted and helped by Rina at the front desk. She is simply a joy to interact with! Friendly, courteous, helpful, efficient, and fun to talk with! Our room was very clean and comfortable. The only thing that kept this from being a full 5 rating was the breakfast the next morning. Apparently the fridge holding the milk for cereal was not working well; it was barely cooler than the air in the room, and as a result, the milk was spoiled. The lady working the breakfast room replaced it as soon as I told her about it.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Mary N, Would like to thank you for your comments about your stay here at our hotel. I am pleased to know that Rina and other staff were able to make you feel comfortable and attend to your needs quickly. We do apologize for any inconveniences you experienced and will work hard to avoid any issues in the future. We look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel. Again, thank you for choosing the Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Mgr.

"Almost..."

4
01/04/2016

Almost rated this place 5 stars. But alas, housekeeping kept you from earning my hard to get five star rating. I expect my hotel room to be the same cleanliness of my house, meaning that dust bunnies and left over m&m's candies from previous guests don't appear in the corners or under the bed edges of my room. Now for what I thought was outstanding... the check in person. I believe her name was Rena (or something close to it). But as far as check in process goes this lady was fantastic with a great personality and she seemed eager to help guests including myself. She gave me an appetizer coupon to Chuy's tex-mex restaurant down the street which was good in and of itself (see review of the place). Check in was by far the highlight of this stay here, and the hotel wasn't bad either, just get housekeeping to take it up a notch or two and you will be right there on my list of favorites.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
ThatPilotTech, I would like to thank you for your comments on your recent stay at our hotel. We will take the information you gave and use it to better our procedures and making sure room accommodations are clean and pleasant. I am pleased to know that you did have a wonderful experience with our front desk staff. We strive to provide our guests with exceptional customer service and a memorable experience. We would love the opportunity to serve you again in the future, if you have any questions or concerns, please feel free to contact the hotel and we will be more than happy to assist you. Lisa Fields Asst. General Mgr.

"Business owner & frequent traveler "

5
28/03/2016

I have stayed at the Best western in north Little Rock several times over the past 3 years. It is always clean & neat. The people who work there are some of the nicest I have ever come across and I travel a lot for business. They are helpful not only with the hotel but also with the surrounding area--restaurants, places of interest, etc. The breakfast is always well stocked with a fresh variety of foods. The rooms are always up to date and immaculate. I always look forward to staying there.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
MAWILLIAMSON, Thank for choosing Best Western Sherwood Inn and Suites as your home away from home. We have enjoyed you and your family each time you visit. Our staff looks forward to your stays and we feel more like family as we have watched your grandson grow up over the years. We look forward to our next "reunion" and please let us know if we can be of any assistance. Again, thank you for allowing us to serve you, Lisa Fields Asst. General Mgr.

"Great deal with clean rooms and friendly staff!!"

4
27/03/2016

I stayed just one night for business but our company uses this location frequently. The room was very clean and the bed was super comfy. I checked in late at night and the night staff was extremely nice. I had forgotten my charger at home and she was kind enough to loan me one as well as help me pick a good food delivery option. I will be using this hotel again. The only flaw I noticed was that breakfast was a little too soggy. It was definitely a good deal and a great stay!!

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
loriesteuber, The staff here at Best Western Sherwood Inn and Suites would like to thank you for your kind comments regarding your stay. We are pleased to know that you enjoyed your stay and we will use your comments to make improvements for the future. We look forward to serving you again and if you need any assistance, please feel free to contact our hotel. Thank you, Lisa Fields Asst. General Mgr.

"Best Western-Sherwood/N Little Rock"

5
23/03/2016

This hotel was excellent! My fiance and I loved our stay here! The hotel was clean and everything was in working order. There were a lot of places to eat and there was even a national historic site only 10 minutes away. The staff was friendly. The bed was extremely comfortable-probably the best night's sleep at a hotel I've ever had!

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Kurstie B, Thank you for your wonderful comments regarding your recent visit to our hotel. We are pleased to know that you enjoyed your stay not only at the hotel, but at the surrounding areas as well. It is always good to hear that we were able to meet your expectations and will continue in our efforts to make your next stay even better. We look forward to serving you again in the future. If you need any assistance or have any questions, please feel free to contact the hotel. Again, thank your for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager

"Excelent Home Away from Home"

5
14/03/2016

This was a great hotel. My sisters and I stayed here when we came to visit our brother. The staff was very friendly and welcoming. The lobby had a fresh nice smell when you entered and the rooms were clean and smelled fresh and clean. The area was nice and quite. This hotel will be my families home away from home when we visit.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Ms. Holmes, Thank you for your wonderful comments regarding your recent stay at our hotel. The staff enjoyed serving you and your family. We are pleased to know that we were able to meet your expectations as we strive to provide quality service and customer care. It is our pleasure to be your "home away from home" as we are now one big family. We look forward to serving you in the future and thank you for the invitation to visit when we go to Kansas City. If you need any assistance, please feel free to contact us and we will take care of your needs. Again, thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Manager

"The only place to stay in N Little Rock"

5
19/02/2016

This place is fairly new, clean, & staff goes out of their way to help you. Their attitude compels me to come back every trip. Close to plenty of restaurants & entertainment. The mornings they have breakfast burritos are the best. The value is great.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Thank you for your comments regarding your stay at our hotel. Our hotel, our staff prides ourselves on providing quality service and pleasant accommodations. We are pleased to know that we were able to meet your expectations during your stay. We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager

"good room, comfortable bed, no elevator"

3
16/01/2016

Stayed one night with my wife on a trip to Little Rock. I had to visit the Air Force base and it was close enough to be very convenient. The good things: bed was very comfortable, room and bath were clean, we had refrig and microwave available, coffee maker in the room. There is a small concessions room nearby the front desk if you want some drinks or snacks. There is a free breakfast available in the morning. The not so good: The hotel only has 2 floors, but if you are put on the 2nd floor you have to climb stairs to get there, no elevator. The hotel does have a fitness room, but it has very little equipment. The breakfast is free, but it is a high-carb breakfast and there was nothing that I wanted to eat besides a cup of coffee. I ended up driving about 1/2 miles down the road to the Waffle House to get a real breakfast. Overall a decent stay for the price.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Thank you for your comments regarding your stay at our hotel. Our hotel, our staff prides ourselves on providing quality service and pleasant accommodations. We plan to take your comments into consideration in how we continue to provide service to our guests. We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager

"Wonderful Stay!"

5
03/01/2016

We stayed the night on our way home from an out-of-state trip and overall it was a wonderful experience! The hotel, room, staff, and service were all excellent! We were extremely satisfied and would definitely stay here again.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Thank you for your kind comments regarding your stay at our hotel. Our hotel, our staff prides ourselves on providing quality service and pleasant accommodations. We are pleased to know that we were able to meet your expectations. We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager

"Quick Trip to Little Rock"

5
30/11/2015

We were in Little Rock for a wedding and booked 2 King rooms at this hotel for one night. The rooms were large and clean and the hotel staff was very friendly! We were very pleased and will definitely stay here again if the need arises!

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
T481GSbarbarac, Thank you for your kind comments regarding your stay at our hotel. Our hotel, our staff prides ourselves on providing quality service and pleasant accommodations. We are pleased to know that we were able to meet your expectations. We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager

"great stay"

5
29/11/2015

The hotel is well cared for and very clean. The staff goes above the call of duty to make your stay enjoyable and comfortable. I will stay at this facility again when I travel to Arkansas. Thank you for the great service.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
928fayen, Thank you for your kind comments regarding your stay at our hotel. Our hotel, our staff prides ourselves on providing quality service and pleasant accommodations. We are pleased to know that we were able to meet your expectations. We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact the hotel. Thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager

"Best Western North Little Rock"

5
27/11/2015

Great hotel, great staff. The breakfast was adequate, better than most free breakfasts. There is no elevator, but that was not a problem. Nice business center and workout room. The reservation process was easy and the staff was very helpful since I need 12 rooms.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Bus Driver D, Thank you for choosing our hotel to provide accomodations for your group. We are pleased to know that we were able to meet your needs. Your group was a joy to serve and we look forward to seeing you again in the future. If you need any assistance, please feel free to contact the hotel. Again, thank you for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. Gen. Mgr.

"Great as Usual"

4
25/11/2015

Most Best Westerns I've stayed at are very clean and the people are very helpful !! The Best western experience is not only affordable but no problem as of yet with over 50 plus nights a year averaged.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
mikecQ2954CI, Thank you for your kind words regarding our hotel. We are pleased to know that we were able to meet your expectations. Your comments will be used to further improve our hotel. We look forward to serving you again in the future. If you have any questions or need any assistance, please feel free to contact the hotel. Again, thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. Gen. Mgr.

"Very nice, clean hotel with excellent staff!"

4
20/11/2015

Visited here for business and was very pleased. The room was very comfortable and clean. The staff was very friendly and helpful. Breakfast was a step above most typical hotels of pastry, yogurt, cereal and waffles.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
S W, Thank your for your kind comments regarding your stay at our hotel. We are pleased to know that we were able to meet your expectations and make your stay comfortable. Our staff strives to make your stay pleasant and enjoyable. We look forward to serving you again in the future. If you need any assistance, please feel free to contact the hotel. Again thank you for choosing Best Western Sherwood Inn and Suites. Thank you, Lisa Fields Asst. General Mgr.

"Best Western Plus Sherwood, Little Rock"

5
30/10/2015

This is a very nice, clean hotel. The staff who checked me in and out were extremely friendly and helpful. The room was clean and had good amenities, including the best shower of our trip. The beds were comfortable.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Rhonda W., Thank you for your wonderful review of our hotel. We are pleased to know that we were able to provide you with the quality service you expected. Our staff makes every effort to give each guest a home away from home experience through excellent customer care and quality accommodations. We look forward to serving you again and thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Manager

"excellent place"

5
24/10/2015

We spent 3 nights . The staff was friendly and helpful. the breakfast was very good ( fresh). The bed and pillows were very comfortable. The locations was close to shopping and great Dining. I recommend this Hotel to all.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Michael B Thank you for your wonderful review of our hotel. We are pleased to know that you had a pleasant stay and that we were able to meet your expectations. We pride ourselves on providing excellent customer care and quality accommodations. Your comments will be used to further improve our services in the future. We look forward to the opportunity of serving you again in the future. If you need any assistance or have any questions, please feel free to contact the hotel. Again thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. Gen. Manager

"Grest Hotel & reasonable"

5
23/10/2015

Best stay at a hotel on a week+ trip. Desk clerk was very personable and helpful. Room was clean and neat. Numerous places close by to eat at. Recommend it and will stay at it the next time I'm in the area. Only downside is that my GPS didn't find it. Not their fault.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Anthony S, Thank you for your wonderful review of our hotel. We are pleased to know that you had a pleasant stay and that we were able to meet your expectations. We pride ourselves on providing excellent customer care and quality accommodations. Your comments will be used to further improve our services in the future. We look forward to the opportunity of serving you again in the future. If you need any assistance or have any questions, please feel free to contact the hotel. Again thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. Gen. Manager

"Great Experience"

5
07/10/2015

Enjoyed our stay at this Motel so much. First impression from outside of Motel, was how neat, clean and well cared for. Inside everything was so clean, well cared for. Desk Clerk, was so friendly, and welcoming. Our room was so clean and decorated with such great taste. Bed was comfortable. Bathroom was spotless! Breakfast was appealing and tasted very good. This is one Motel I would refer to anyone, and will stay there again if I am in the area.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Sara S, Thank you so much for your kind comments regarding your stay at our hotel. We are pleased to know that we were able to meet your expectations and that your stay was enjoyable. Our staff prides itself on providing excellent customer care and quality accomodations. We look forward to serving you and your family again in the future. If you need any assistance, please feel free to contact our hotel. Again, thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. Gen. Mgr.

"Best Western Sherwood"

5
24/09/2015

Great Hotel. Front desk clerk is friendly and helpful. Rooms were comfortable and clean. Breakfast was very good. i do recommend this hotel. The hotel is conveniently to highway 67/167 with a mall and restaurants close. The Air Force base and Little Rock downtown are easily accessible.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Richard L, Thank you for your wonderful comments regarding your stay at our hotel. We are pleased to know that your stay was pleasant and your expectations were met. Our staff prides ourselves on providing great customer service and clean accommodations. We look forward to serving you again in the future. If you need any assistance, please feel free to contact our staff. Again, thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Manager

"Highly recommended!"

5
17/09/2015

We were on an 18 hour drive to visit family. Ready to stop for the night we called this hotel. We talked to Lisa Fields (? The manager?)) and made reservations. She was the sweetest lady!! She went out of her way to make sure that we were happy and satisfied. Super easy booking. Great price. The lobby was beautiful. Room was extremely clean and the bed was extraordinary! The hot breakfast was good also. We have already decided that when we take this trip in the future, we are definitely staying here!

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
pdlelover, Thank you for your wonderful comments about your stay here at our hotel. We pride ourselves in providing excellent customer care and quality accommodations. Our staff enjoyed having you here and we are pleased to know that you will consider staying with us again. We look forward to seeing you in the future and make sure you bring "mints"! Thank you again for choosing Best Western Sherwood Inn and Suites, Lisa Fields Asst. General Manager

"Visit the grandkids."

4
10/09/2015

Easy check in, friendly, helpful staff, well appointed rooms, very clean, near shopping, easy to get to. This was a quick visit to see our grandchildren . Enjoyed our stay here. good breakfast. Definitely would stay again.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
baryblu, Thank you for your wonderful comments regarding your stay at our hotel. We are pleased to know that we were able to meet your expectations and that you had a pleasant stay. We look forward to serving you again in the future and to make this your home away from home when you visit family again. If you need any assistance, please feel free to contact our staff. Thank you again for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Manager

"nice hoel choice"

4
09/09/2015

convinient, clean, good dollar value close to airport and family ... breakfast will keep you alive but nothing to write home about room very clean and well appointed would recommend for business or personal stays

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Robert T, Thank your for your kind comments regarding your stay at our hotel. We are pleased to know that were able to make your stay pleasant and comfortable. We look forward to serving you again in the future, if you need any assistance, please feel free to contact our staff. Thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Manager

"Fantastic Hotel"

5
07/09/2015

Experienced one of the nicest rooms and beds in any hotel ever! The pillows and mattress were just right, making this a comfortable and restful stay. Additionally, the breakfast dining room was very clean and the food was fresh and appetizing. The service personnel were friendly and helpful.

bwsherwood, Manager at BEST WESTERN Sherwood Inn & Suites, responded to this review
Laura B, Thank you for your kind comments regarding your stay at our hotel. We are very pleased to know that you enjoyed your stay and that we were able to meet your expectations. Our staff strives to provide excellent customer care and quality accommodations. We look forward to the opportunity to serve you in the future. If you need any assistance, please feel to contact us and we will be more than happy to help. Again thank you for choosing Best Western Sherwood Inn and Suites. Lisa Fields Asst. General Manager