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Best Western Hotel Conway, Conway

4.0/5  - basé sur 196 notations.
816 E Oak Street, 72032-4724, Conway, United States - Ver el mapa

La ciudad de Conway, Arkansas está situada en el corazón del estado y a sólo unos minutos del colegio universitario Hendrix, la Universidad de Arkansas y el colegio universitario Central Baptist. Es posible que Conway esté considerada como una ciudad universitaria, pero aquí podrá encontrar también numerosas atracciones de obligada visita y actividades adaptadas a todos los gustos. La región alberga el Bosque de Ozark y es uno de los destinos preferidos de los amantes de la naturaleza. Con una fantástica ubicación a poca distancia de Little Rock y convertida en el lugar de parada idóneo para viajes a Branson y Hot Springs, Arkansas, nuestro hotel de Conway le permitirá disfrutar de la proximidad a las principales atracciones de Arkansas. El parque acuático Wild River Country es un destino muy popular entre visitantes de todas las edades. Las atracciones Toad Suck Daze y End of the World atraen asimismo a numerosos visitantes. Conway es la localidad natal de la estrella de NBA Scotty Pippen y también de Kris Allen, el ganador de la octava temporada del programa American Idol. Con estos estelares antecedentes, no es de extrañar que los huéspedes estén encantados de pasar sus vacaciones en nuestro hotel. Con un cómodo acceso a la carretera interestatal 40 y situado a poca distancia de los tres colegios universitarios locales, nuestro hotel de Conway proporciona a los huéspedes todo lo que puedan necesitar para disfrutar de una relajante estancia. Nuestro lema es "un fantástico servicio con unos excelentes precios". Junto a nuestro espacio de estacionamiento podrá encontrar el Restaurante Golden Corral® pero, a la hora del desayuno, permítanos encargarnos de todo. Nuestro desayuno caliente gratuito incluye panecillos con salsa de carne, salchichas, huevos,gofres, bollos dulces, café 100% Arabica y jugos. Nuestra fantástica ubicación y nuestro suculento desayuno gratuito son dos de los principales motivos que impulsan a los viajeros a escoger este hotel de Conway para sus viajes. Nuestro hotel acoge con frecuencia a empleados del sector petrolífero y del gas como por ejemplo Schlumberger, Hewlett Packard, Kimberly Clark o Costco® y también a equipos deportivos que tengan previsto jugar un partido en los colegios universitarios locales. Tanto si se encuentra en viaje de placer como de negocios, el confort y la comodidad son dos características fundamentales. Por este motivo, nuestro hotel de Conway está diseñado pensando especialmente en sus necesidades. Permítanos convertirnos en su segundo hogar. Reserve una de las amplias habitaciones del Best Western® Conway y disfrute de un cómodo acceso a las principales atracciones de la ciudad.

Best Western

Hotel Conway

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Los puntos fuertes del hotel

  • Piscina al aire libre
    Piscina al aire libre
  • Aire acondicionado
    Aire acondicionado
  • Aparcamiento gratuito
    Aparcamiento gratuito
  • Recepción 24 horas 24
    Recepción 24 horas 24
  • Seguro
    Seguro
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Opinión de nuestros clientes

en asociación con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Partner
 
Basado en la opinión de 197 huéspedes
NOTA EMITIDA
Excelente
83
Muy bueno
75
Normal
22
Malo
6
Pésimo
11
CONSULTAR LA OPINIONES PARA
Con amigos Con amigos
10
De negocios De negocios
35
En familia En familia
68
En pareja En pareja
52
En solitario En solitario
19
NOTAS RESUMEN
Limpieza
Ubicación
Habitaciones
Servicio
Calidad del sueño
Relación calidad-precio

"PLESANTLY SURPRISED!"

5
16/07/2018

Because of the low rate, we really didn't expect the excellent service we received. The staff was limited, but great. The breakfast was sooooo good. We even learned how to make the best waffles and the staff showed us how. It really was a great experience. The service was better than some of the more expensive places we have stayed. I would definitely stay there again.

"Talk about HONEST people!"

5
10/07/2018

I left my mac book pro in my room. I didn't discover it until the end of the day and hundreds of miles away. I called the front desk to find that housekeeping had gotten it and turned it in! I stay here weekly and am so thankful for honest employees.

"More good than bad"

3
03/07/2018

I was excited to get a great rate for this room. I didn't realize that it's a motel and not a hotel, but that wasn't a big deal; it's a safe & quiet area even though it's right next to the interstate. It's too bad I had the issue I did, or the rating would've been higher. Here goes: The good: clean & nicely furnished. Comfortable bed. Very friendly staff. Surprisingly ample breakfast. Quiet location. Not as good: motel setup with doors outside building. No elevator (I'm healthy but if I had heavy luggage it would've been frustrating). Low shower pressure. The ugly: the air unit was unplugged when I first entered the room, and the room was hot. I plugged it in & the room cooled off by the time I went to bed. The unit was loud, but many are. The ugly part is that I woke up early to a hot room with a burning smell, and the unit was blowing hot air. I unplugged the unit and left it off for a while, and when I plugged it in it cooled off again. I normally would have said something, but the fact that it was unplugged when I first entered the room means they knew it was a problem and still gave me that room. They should've fixed it or given me a different room. That said, this property is a great value for anyone coming to Conway; had I not had the issue with the air I would definitely go back.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Goodroads, Thank you so much for staying at the Best Western, Conway, AR. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service and amenities. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. We look forward to showing you how we have learned from your experience. Thank you for taking the time to write this review and share your experience. We greatly appreciate your loyalty and we sincerely apologize for the problems that you encountered with maintenance. Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses. Please keep us in mind for your next stay in the area.

"??"

4
25/06/2018

Check in easy . Personable front desk , sorry forgot her name. Room was clean , spacious and you don't have to duck under the shower head . Restaurants within walking distance. Bed could be a pinch better but slept soundly. Would stay here again if ever this way .

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Leigh J, Thank you for your high rating of our hotel and for taking the time to share your experience! It means a lot to us to be such an important part of your stay, and we thank you for sharing your experience! We also appreciate your feedback regarding our amenities as this will help us to continue to improve upon the guest experience. We would love to have you back and we do hope to see you again soon

"Would have been 4.5 stars if possible"

4
18/06/2018

The ONLY reason I did not give this motel a 5 was because I had a little trouble getting the wifi to work. Our room was very nice sized and clean. It had everything... Microwave, Hair Dryer, Coffee Pot, Mini Fridge. Bed was very comfy... hot water was great with awesome pressure. The pool is small but very clean and well kept with plenty of places to lounge. The breakfast buffet was phenomenal. Full breakfast... everything you would want to eat. If you are staying with a family you can probably make up 50.00 per night just in food... Check-in and check out were smooth. Great service... Like I said up top... the only reason I did not give this place a 5 was b/c of the glitch in the wifi... Don't stay in Little Rock if you are northbound on I-40... drive another 20 minutes and stay in Conway. Plenty of shopping and dining right there.. It has a Waffle House and a Golden Corral within steps of the motel.

Ankur P, General Manager at Best Western Conway, responded to this review
Thank you for your high rating of our hotel and for taking the time to share your experience! It means a lot to us to be such an important part of your journey and we thank you for sharing your experience! We also appreciate your feedback regarding the internet connection as this will help us to continue to improve upon the guest experience. We would love to have you back and we do hope to see you again soon.

"GOOD AS IT GETS"

5
29/05/2018

Nice clean non smoking facility. Nice no charge breakfast available. Near other eating facilities for other meals besides breakfast. Quiet heating/airconditiong as to not disturb one's sleep. Not much traffic noise.

Ankur P, General Manager at Best Western Conway, responded to this review
Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years. We can't wait to see you again!

"Stopover"

4
21/05/2018

Got in late at night and the service was excellent. the rooms were nice and the breakfast was good. In case you wanted more there was a golden Coral next door. We had a good stay and I would highly recommend to anyone traveling that needs a good place to rest and get back on the road.

Ankur P, General Manager at Best Western Conway, responded to this review
We thank you for being one of our guests! It means so much to our team members and myself that we could share the experience of our Best Western Conway together! We are so grateful for your time in completing a review, and thank you for your feedback! Our daily mission is to ensure each guest has an amazing experience and feels our Hospitality. If there was anything we could have done better to have improved your stay, please share your thoughts with us! We value your input and promise we will use it to improve our quality of service. I would like to thank you again for choosing Best Western Conway in AR. We hope you enjoyed your stay and will come see us again soon! WE LOVED HAVING YOU HERE!! Making You Happy ! Makes Us Happy !

"California visitor"

5
04/05/2018

Great staff, very accommodating. Always willing to help and went way beyond to make the stay great. Our first room had a bed that was too soft, do no hesitation our room was changed to a great firm mattress. Ran out of eggs when we showed up almost late for breakfast. The cook ran and got more, the eggs were great Very happy this was our hotel choice Will defiantly return to this place, so wonderful to us Thank you to all of you.

Ankur P, General Manager at Best Western Conway, responded to this review
Thank you for taking the time to let us know how you enjoyed your stay of Best Western Conway. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It is great to hear that you enjoyed the breakfast as well; and we thank you for sharing your experience!

"Great place for a stop on a long trip!"

4
01/04/2018

I checked in late, and the on-duty manager was a delight. Janet was very friendly and helpful. I went straight to my room and fell asleep. The room was nice, clean, and well-appointed. I had plenty of hot water. My only gripe was the shower curtain was too short, and it was installed improperly, making it difficult to move back and forth on the rod. I would recommend this as a great place to stay on a long trip. The staff were all extremely friendly.

Ankur P, General Manager at Best Western Conway, responded to this review
Thank you for taking the time to let us know how you enjoyed your stay of Best Western Conway. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It is great to hear that you enjoyed the breakfast as well; and we thank you for sharing your experience!

"Great Value Plus Safe and Ease of Access"

4
29/03/2018

My wife and I were traveling from Tennessee to Oklahoma. We needed a place to stay overnight. We just left Little Rock, Arkansas. We opted to bed down in Conway, Arkansas. I checked out options from my smartphone searching on TripAdvisor.com. I selected Best Western because of the recommendations and price. The hotel representative was very friendly and helpful. In fact, Janet, provided us with a great price for the night. [I later found out that Janet was actually the hotel manager. She went out of her way to assist me with my room). Check-in went smoothly. The hotel is in an excellent location for travelers traveling through Conway. It is easy to reach! We stayed in Room 123, which was a standard studio with two double queen-sized bed and one bathroom. The room was very quiet. The hotel amenities included complimentary Wi-Fi access. There's a complimentary breakfast in the morning. I found the breakfast very good with a variety of hot foods including eggs, waffles, gravy, and sausages. Overall, the hotel experience was very good. It's a great overnight stop with incredible value. Don't expect more for the valued price. Yet, the hotel staff is a lot better than some 4-5-star hotels. I would recommend this location due to its excellent location, price, and cleanliness.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear DrGreen2009, Thank you for taking the time to let us know how you enjoyed your stay of Best Western Conway. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. It is great to hear that you enjoyed the breakfast as well; and we thank you for sharing your experience!

"Good BW"

4
27/03/2018

Appearance was good. You can tell this BW has been/ still undergoing remodeling. I love the newer BW's. I would stay again if need be before any other chain. The front desk clerk was very clean and professional.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Thompson091, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the are.

"No Hot Water...."

1
03/02/2018

In town visiting family. There was no hot water when we went to take a shower. The housekeeping crew knocked on the door at 9am to clean. The local fire department was removing the roof from a building next door. The last part is out of the hotels controls, I just found it interesting to add to the mix. While the logo may be updated on the property, the rooms are very outdated and have an odd smell to them. I would eliminate several other options before I stay here again.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Slimster7, Thank you for bringing to our attention your experience and comments regarding your stay. It's our primary goal to ensure that you receive the best lodging experience and we wish to let you know that your voice is extremely important to us. We do hope that you'll change your mind about seeking out new accommodations in the area and withholding your valuable recommendation of our hotel to others.

"Quiet Accomodation in a Great Location near the interstate."

5
16/01/2018

Stayed here for 5 nights while in town for work. The location is right off the interstate with plenty of food options nearby. The Room was very good size with what appeared to be recently updated furnishings. The Shower Head was well above 6 foot high which was a plus. For being right near the interstate it was very quiet. The breakfast served was well stocked with a variety of options. The breakfast offerings included Waffles, Biscuits and Gravy, Sausage, cereals, Fresh fruit and variety of breads and Muffins. Breakfast was ready before 6 on the mornings I was there, which worked great having to be on the road at 6 each morning. Overall it was a good value for the cost of the room. I wouldn't hesitate to stay here again on my next visit.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Agent573, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"For comfort of home"

5
28/12/2017

I enjoy going to this particular hotel due to location, friendliness, cleanliness, maintenance, service and upkeep. The people are friendly in a comfortable atmosphere, as though you actually mean something to them, rather than just a paying customer. They treat you as though you are a person, not baggage.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear K9190Tlevelync, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the

"We have found a favorite place to stay when we travel"

4
27/12/2017

We travel the same route between Oklahoma and Tennessee several times a year and we have tried several motels along the way, but no more trying to find a decent place to stay. The Best Western in Conway, Arkansas is our motel of choice from now own. The rooms are clean and neat, the clerks are attentive and nice, and the prices are great. This will be our regular stop from now on.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear N8834TZjims, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the are.

"Nice hotel"

5
17/12/2017

Clean rooms, helpful staff it was a good hotel CClean rooms, helpful staff it was a good hotel lean rooms, helpful staff it was a good hotelClean rooms, helpful staff it was a good hotelClean rooms, helpful staff it was a good hotel

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Coreyf52, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Blatantly Ignored"

1
07/12/2017

Diamond Select Member 12-7-17, I went into hotel at 7pm after a very long day of work. Upon arrival a lady was sitting outside desk. I assumed she was a guest until she said, just a minute. After that she FaceTimes someone and starts laughing & cutting up. Talking about eating Subway and shopping. I'm patient. I waited and waited. 10 minutes I stood there, felt like an eternity. Finally I looked over and said, I sure hope you have a fabulous evening on the phone. Got in my pickup and drove to Holiday Inn. Please after reading this, Do Not Stay at Best Western in Conway Arkansas.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear 229jonathanj, After reading your review I was very disappointed at my training for my staff at Best Western Conway. We do not tolerate this king of behavior at our facility. I am lost at words for how sorry we are that you had to go thru that kind of experience at our facility. I am truly sorry and Iam hoping that you will not judge all Best Western Hotel the same way. Please feel free to contact me direct at 501-329-9855 any time and let us make it up to you as a loyal beast western customer and our priceless Guest.

"Ron Hungerford"

5
24/11/2017

We were very satisfied and happy with the staff and the accommodations during our stay. Will defiantly stay at this motel the next time we visit Conway. We highly recommend this motel this for your next stay in Conway.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Y9846QXronh, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Recommended"

4
24/11/2017

Great and attentive host and staff. Would definitely stay again. This was a group stay with mother, two sisters, wife and myself. Very satisfied. Just off I-40 freeway, but minimal noise. Shares a parking lot with Golden Corral restaurant -- does not interfere with hotel at all.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear William, Thank you so much for your kind comments and review regarding your most recent stay with us. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

"Great Best Western Hotel in Conway, AR"

5
08/11/2017

We were pleased with this hotel from the very beginning when we walked in the door. The desk clerk was so welcoming and helpful about eating establishments nearby. The lobby and breakfast area were very pleasant as was the room.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Jon, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Great stay in Conway."

5
06/11/2017

This Best Western is located just off I-40 making it very easy to get on and off for your travels. The hotel was clean, the staff professional and helpful and breakfast was very good. There were several excellent restaurants close by.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Gaye, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Great Overnight Stay"

5
27/10/2017

Thank you so much for another wonderful overnight stay while we were in town. We love how close this hotel is to everything that we need and always clean. Wish we would have had time to stay and eat breakfast it looked really good. Thank you again

"Fine overnight stay"

4
24/10/2017

This hotel is nothing fancy, but the room was clean and nice. Lobby area is plain, but functional. Breakfast was fine, but there were fewer choices than as some similar hotels. Egg "patties" with cheese are always too salty for us. Overall,though, a fine pace to spend the night.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear lindasA1649FR, Thank you so much for your kind comments and review regarding your most recent stay with us. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

"Great place"

5
09/10/2017

My daughter and I stayed here for 1 night. Our room was very clean and the staff was friendly and helpful (especially Janet and the woman who did the breakfast bar and checkout). We will definitely plan to stay here again.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear 472shelbyc, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Mostly good mixed bag."

3
26/09/2017

Upside: Friendly staff, great amenities, clean linen, great cable package, working wifi, and tasty breakfast the next morning. Downside: hard and uncomfortable bed, water leak in bathroom, and curtain that failed to block the light.

"Incredibly comfortable bed"

5
24/09/2017

We drove through Conway for a soccer game. We needed a last minute hotel room. This hotel is very conveniently located for many restaurants. We were able to get a room for $63 that was incredibly clean and updated. Staff was very friendly, Janet was very kind when she checked us in. Very good morning breakfast. Internet was a little slow. Probably one of the most comfortable hotel beds that we have stayed in. I could hear a little bit of the road traffic since it is conveniently located right next to the highway but since it was so hot outside the air-conditioner drowned out most of the sound. We stayed on the second floor and there is no elevator but that was not a big deal.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear MidMoMommy, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Rude employee!!!"

2
13/09/2017

My husband and I stayed here along with another couple, we were only there for one night....just passing through. Our rooms were great, very clean and nice for the price. However the lady that was working the front desk at check in was extremely rude. She had a very poor attitude, as if we were an inconvenience for her. She was reading a book and we disturbed her. We then were bringing our things to our room and she step outside to smoke and told us that we needed to keep it down or she would call the police. Ummmm we were only trying to unload our vehicle. We had to be up early the next morning to be on the road so it was definitely not a party. There was no way we were doing anything wrong, there was a group of kids that were staying at the hotel also...some kind of high school sports group and the kids were running all over the hotel and not once did I see her say anything at all the the kids. I definitely will not be staying here again!!! I would suggest finding a friendly front desk attendant.

Ankur P, General Manager at Best Western Conway, responded to this review
We are so sorry that this happened to you!! We will be taking care of this matter!! We take pride in our customers that stay here and we hope you give us another chance!! We do thank you and your husband for staying here and glad you thought the rest of your experience was great. There is no excuse for how you were treated and we will make sure this does not happen again to any of our customers. We value every customer that stays here!!

"Clean, remodeled hotel"

5
24/08/2017

I stayed at this hotel 2 years ago and was greatly impressed when I visited this past weekend. The rooms are remodeled and the entire facility looks so much nicer! We enjoyed our accomadations and were pleased with the rates.

"Great overnight stay"

4
23/08/2017

This was a one night layover. There wasn't a good visible sign on hotel, so we initially passed it. Stay was great. Room clean. Desk staff friendly. Breakfast was basic, but sufficient. A number of restaurants in the area.

"Girls Get Away"

5
10/08/2017

A former high school friend and I had not seen each other in a few years and since we were both under a great deal of stress, we decided to meet in Conway, AR. I booked the reservation on line and could not have made a better choice. We were close to shops, restaurants, etc. and the hotel was the perfect place to unwind at the end of the day. All that we needed for our perfect "girl's get away".

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Elainer149, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Excellent"

5
07/08/2017

After a not so satisfied night at a cheap motel, I was thrilled with the warm reception even as late as we arrived. The room was spotless, tastefully decorated & the beds (and pillows) were extremely comfortable!

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Norman, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Cross Country Trip"

4
04/08/2017

I enjoyed the use of Trip Advisor. I didn't know how great this service really is. I found some great prices for my trip and was quite satisfied with the research I had conducted. Will use this feature or service again for my most important travels.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Alfred, Thank you so much for your review regarding your most recent stay with us.

"motorbike trip"

5
01/08/2017

My husband and i were traveling on bikes and we came upon this hotel. The employees were very friendly, rooms looked older but was very clean. They had a very good breakfast. This was a very good price.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear R1523RRlorih , Thank you for taking the time to share your experience with us! Our staff members are asset to our hotel, thank you for your kind words. I will be sure to share your feedback with rest of our team. We look forward to welcoming you back in the future!

"Extraordinary Comfort"

5
21/07/2017

The room was very, very clean and the BED WAS AMAZING. I didn't know BW had such comfort and nice quality of linens. The front desk clerk was so sweet at 0400, when i was so tired from travelling all night. Thank YOU.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear 755taylorl, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Great value"

5
09/07/2017

This property is great. It's right off the highway, easy to get to. The price is very affordable, yet the room was very nice. The bed was awesome! It was quiet, so I slept well. Lots of restaurants and shopping very close by, so it was ideal for someone just passing through.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Guest , It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Amazingly friendly staff!"

5
03/07/2017

When we checked in to this hotel, we had one of the most friendly greetings we've ever received. Janet greeted us in the most cheerful and friendly manner, that made us feel like returning family members. It added so much to our stay in Arkansas.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Jerry , Thank you for taking the time to share your experience with us! Janet is an asset to our hotel, thank you for your kind words. I will be sure to share your feedback with her and the rest of our team. We look forward to welcoming you back in the future!

"Best Western Conway"

4
03/07/2017

Very Nice hotel. Close to highway exit, close to shopping and restaurants. Very friendly staff on check in and very helpful staff on checkout. I've stayed at this hotel multiple times opting for the quality of this place over less priced hotels.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear David, Thank you so much for your kind comments and review regarding your most recent stay with us. It's rewarding to learn that we exceeded your expectations with the accommodations, hospitality and cleanliness of our guest rooms. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

"Best Western, Conway, Arkansas"

4
02/07/2017

This is one of our go-to hotels when visiting family in the area. Comfortable, clean rooms. Desk staff is helpful. Housekeeping staff is fast and efficient.The facility is showing some age, but bearing it well. Room were comfortable. In-room wifi connected without trouble and performed well. Good choice for the area.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Peggy, Thank you so much for your compliments to our breakfast options and service. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"This place was great. We were worn out after a long day. The staff was friendly and the room was great. Very clean."

5
21/06/2017

The bed was luxurious and the bathroom was great. We had a great rest and felt very refreshed the next day. I would recommend this to all of my friends. The free breakfast was also amazing with gravy and biscuits that were almost as good as my wife's.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Cuznau, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you for taking the time to share this five star experience with our management, staff, and future guests. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Clean pleasant great sleep"

4
18/06/2017

The hotel is convenient on the hiway. Free breakfast with hot food & a variety of fruit, cereal, breads, danishes. The coffee was great. Wifi was fast & free. Room was large & very clean. Really comfortable beds. Quiet. Lots of parking. Starbucks across the street. Will stay again

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Khbmom, Thank you so much for your compliments to our breakfast options and service. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Your recommendation is greatly appreciated and we hope to be of service to you again when you return to the area.

"Very Good"

4
15/06/2017

Very good. Enjoyed our visit and staff were very pleasant and professional. We only stayed one night, however it was the perfect place. Breakfast was a little less than expected but still sufficient. The room was clean and comfortable.

"very convienent"

4
15/06/2017

If you are travelling on 40, it is an easy on and off....HATE the "round abouts" in the city of Conway, which is not the hotel's fault. Conway needs to know that getting around, ie spending money while there is not something we did as we were already mad about the "round abouts" trying to find the hotel! Per the hotel staff we were not the only ones...

"Wonderful Expierence"

5
12/06/2017

A++++ Loved this BW. Super friendly and very clean. Staff is very informative and offer free WiFi. The location was perfect and was surrounded by different restaurants and shops. This specific BW offered free "hot" breakfast. They offered several variety of pastries, cereals along with a waffle maker. The room was super clean and updated.

"highly recommend"

5
11/06/2017

the motel was clean. checked in in pm and Janet was at front desk. she was wonderful. and immediately felt this was the place to stay. excellent breakfast. best i have seen recently. had fresh strawberries, cantaloupe, and grapes. cheese omelet, sausage biscuits in addition to regular breakfast items and waffles. kept replacing food which some don't. staff in am very friendly and helpful.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Sue, I am so pleased to hear that you enjoyed your stay at the Best Western Conway Hotel and excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. Your recommendation and five star review means a lot to us, and we thank you for taking the time to share it.

"Good Enough"

3
31/05/2017

Stayed in Conway on our way across the US. The staff were friendly and helpful. The breakfast was great! They had a display of fresh cut fruit that included watermelon, sweet pineapple, and fresh strawberries. It was a nice way to end our stay. The bed was a little dated and not that comfortable and the pool was freezing cold. I really would have liked to use a fitness center, but they didn't have one at the facility. Overall, it was a good stay for the value.

Ankur P, General Manager at Best Western Conway, responded to this review
Thank you for taking the opportunity to provide us with your feedback on your recent stay. We sincerely appreciate your comments.

"Closer to Childrens Hospital than home"

4
23/05/2017

Because we had such an early appt.. at Childrens hospital for my granddaughters broken leg we needed to be closer to the hospital. The staff were awesome, offering us directions and breakfast. The room was clean and comfortable. It was also very quiet . Will stay there again if needed.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear l0is47, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the accommodations and hospitality that we strive to show to each guest, during every stay. We look forward to serving you again in the future!

"Front desk service sets tone for entire experience"

5
14/05/2017

Janet at the front desk was engaging and informative. She set the tone for excellent service and really good facilities. The bed and linens were very, very good (at our age we are picky!) Was very happy with our stay and the value of the room. Well done, BW.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear annkX7823SH, I am so pleased to hear that you enjoyed your stay at the Best Western Conway Hotel and excited to share this wonderful review with our hardworking staff, and we thank you for giving us this opportunity to congratulate them on a job well done. Your recommendation and five star review means a lot to us, and we thank you for taking the time to share it.

"Best Western Conway, Arkansas"

3
11/05/2017

Watch the entrance from highway, take it slow or you may bottom out! I love that you can park at the door to your room. The hotel area seemed safe. near shopping & eating. The room was clean, The breakfast was ok

Ankur P, General Manager at Best Western Conway, responded to this review
Dear KarinP1, Thank you for sharing the details about your recent visit. We appreciate that you've taken the time to share the ways that we have impressed you and the ways that we can improve we want you to know that the matters you mentioned are being addressed to our management. Through guest feedback like yours, we are better able to address such issues quickly and to thus improve the guest experience for future visitors and for your own future visits.

"Awesome!!"

5
06/05/2017

Great room at a good price. Very clean and quiet. Good A.C. and comfortable beds. Pillows were best I ever had a a hotel. Shower was great too. Breakfast was super with lots of choices and very very fresh. Highly recommend this hotel.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Dan, Thank you for taking the time to give us very important feedback and We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Conway we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Best Western Conway Review"

5
02/05/2017

This Best Western Hotel located in Conway, Arkansas is a very nice and clean hotel at an extremely reasonable rate. Rooms open to the outside so you can park in front of your door making it very convenient on the ground floor.

Ankur P, General Manager at Best Western Conway, responded to this review
Dear Jablackwood, Thank you for taking the time to give us very important feedback and We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Best Western Conway we thank you for your business and we hope to see you again when your travels bring you back to the area!

"Best Western, Conway, AR"

4
27/04/2017

Excellent room for the price. We were looking for a clean nicely located place to stay for the weekend to attend a baseball series for the weekend. The motel is very clean and a friendly staff. The breakfast was excellent.

Ankur P, General Manager at Best Western Conway, responded to this review
Thank you so much for the great review! We appreciate your loyalty, and we look forward to welcoming you back again. Thank you for the comments on our friendly staff! I will pass your kind words along and it will make their day. Thank you.

"Great stay"

5
24/04/2017

Very nice Hotel. Easy to find. Easy to get to from interstate hiway. Very nice staff. Will stay again for next years family trip. It was very well located for finding restaurants and shopping. Great stay.

Ankur P, General Manager at Best Western Conway, responded to this review
Thank you so much, W3300XUlorraineh! We appreciate you staying with us and giving us the opportunity to impress you. We love to take care of our guests, especially our most loyal members like yourself. Thank you for staying with us, and thank you for your review! We hope to see you again very soon

"Good price Nice room and Quiet"

4
10/04/2017

The hotel room was nice and clean and the breakfast was above average for a hotel, there was a waffle shoppe right next door and a golden corral on the other side, other then not having conditioner in the room it was great and will stay there again. It is kinda of in the middle and close to good food and pedicures and manicures and a Harps grocery store close so it was a perfect stay, the front desk was very good and very accommodating.

"Great Value"

4
10/04/2017

When looking for a clean, comfortable place to stay while out on a ride, this fills the bill to a "T". Add that it is not very spendy, and has a very helpful desk agent and you get all you need. I will keep it in mind the next time I travel through the area.

"Spring Trip"

5
05/04/2017

Traveling through AR on our way to AZ. Easy access from interstate 40, staff was friendly and helpful at check in. Rooms were clean and beds comfortable. Good breakfast area and selection. As I have stated before wish motels would carry unsweetened almond milk and gluten free cereal.

Ankur P, General Manager at BEST WESTERN Conway, responded to this review
Dear Gloria, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We are happy to hear that you enjoyed our value, breakfast and guests who are satisfied with all of our services and amenities. We hope to impress you again during your next visit and we thank you for sharing your experience

"Best Western Conway"

5
27/11/2016

During our stay with this Best Western we found the room to be well maintained, clean and very comfortable. The staff was very friendly both at check-in and check-out. The full breakfast was very good. I would use this hotel again in my travels.

"older property but well enough maintained and clean"

4
10/11/2016

This is an older style hotel with exterior doors, but the facility is well enough maintained and clean. The complimentary breakfast is fine. Room rates are reasonable. The location at Interstate 40 and Highway 64 (Oak Street) is convenient for Hendrix College.

"Wonderful Stay"

5
31/10/2016

We always stay at this hotel when in town. There is friendly staff, clean rooms, and most importantly, comfortable beds. There are many eating establishments nearby as well as a mall with major name brand stores. Would definitely recommend this hotel to anyone.

"Outstanding service"

5
17/10/2016

The person at the front desk was very nice and did a great job. Also we could not make the TV work. After calling the front desk the lady came down abd fixed the problem. The room was clean and cool. The location is close to food and stores.

"Good value"

5
17/10/2016

Hotel was clean, well-maintained, easy access, and a good value. Staff were accommodating. Breakfast was good variety, well stocked and kept warm. Ours was a last minute reservation, so not sure how things would be, but we were very pleased.

"BRINGING BW BACK"

4
07/10/2016

This hotel is pretty nice for the price and pet friendly! Just when you think this chain is a thing of the past, you try it and like it! Clean rooms, comfy beds, pet friendly! Lobby is clean and the breakfast was really good. Located in the middle of Conway, easy access to shopping, food and Hendrix College. We will stay there again!

"Decent but good value"

3
02/10/2016

If you want a clean but average motel, this is your place. Good location in Conway. It was very clean and comfortable. It was quiet and no road noise from freeway. Free breakfast was awful. Instant coffee and powdered eggs but we didn't book the place for a free meal. Go 5 minutes and eat at Bob's for a great breakfast.

"Passing through"

4
01/10/2016

We stayed on a Friday night. Hotel is older but recently updated. Very close to interstate. Traffic was pretty heavy during evening rush hour. There is a Golden Corral right next door and a TGI Fridays close by. Morning breakfast was good with biscuits and gravy, waffles and sausage. FYI is you like a nightcap, BYOB, the county is dry. The TGI Fridays does have a bar. Not sure where the logic is for a business to serve, but can't buy your own. Rant over. Would definitely stay there again friendly staff and fair price.

"Good travel stop"

4
26/09/2016

Upgraded hotel over the last 4 years. Had a pleasant conversation with the owner. Best coffee at a Best Western for quite some time. One thing I noted was a well kept parking lot. No butts, no trash. Breakfast was a little above normal for the free thing. Next door to Waffle House.

"Pleasant Experience"

5
26/09/2016

The front desk clerk, Amanda, was very nice, pleasant, and helpful, as always. We always stay at this hotel when staying in Conway and Amanda is one of the reasons for doing so. It also helps that the beds are VERY comfortable!

"Good location by Golden Coral"

4
25/09/2016

We have stayed here before. Pride of ownership. Good parking and spacious room! Comfy bed. Quiet location and I slept very well. Wall A/C worked well. We were there on a hot and muggy day. I would stay here again. Glad to have the Golden Coral next door. Got take out and enjoyed the food. Grateful.

"motorcyle trip"

3
19/09/2016

Check in is great. the rooms are clean and nice. the breakfast is good. the check out was quick. the staff did everything they could to make you stay good. There are a lot of places to eat that you can walk to. It is close to the Interstate

"Great Value"

4
19/09/2016

Clean and affordable hotel with good breakfast and a great staff. The hotel does have the room entrances on the outside, but it was still very quiet and clean. Our door did have a gap, but it was still very safe--just a little light coming in. Wonderful breakfast and a very clean room. Right off the interstate, it was perfect for our one night stay!

"Engagement Stay"

5
17/09/2016

I booked a room about 2 hrs before arriving, this place was very clean inside & out. The lady at the front desk was very nice, & extremely helpful. The room was prepared very well. The bed is very comfortable. I will definitely be back, & I highly recommend a stay here

"Very Pleasant Stay"

5
24/08/2016

This is the second time we have stayed at this hotel. The person at the front desk is always very friendly and helpful. The rooms are always clean. I will continue to stay at this hotel when in town. Also, it is close to a mall with some major-named stores as well as being close to the Interstate. We also like the free wi-fi.

"Good night good price"

5
17/08/2016

This motel is located right off the interstate this is a perfect choice when traveling farther north toward Missouri or west toward Oklahoma. The staff was friendly and professional. Our room had a king bed that I should have found out the name of the mattress, it was that good.

"End of the line"

5
15/08/2016

Had planned to just drive straight thru from Galveston to Rogersville. Too tired to go all the way. Conway was the happy cut off for the day. Very nice hotel and the employees are the best. Did appreciate the sign on the highway telling me that this exit i would find Best Western.

"Very clean and nice "

5
13/08/2016

We stayed here overnight on a Saturday. Our room was very clean and renovated from the ceiling to the carpet. The bed was cozy. We paid $88 plus tax. This was one of the cleanest best westerns that we have ever stayed in. Would recommend anyone to stay here .

"Happy Days!"

5
27/07/2016

Very nice, clean, convenient and comfortable. The price was very affordable. The service was very good and the staff was very friendly and helpful. The breakfast was great! The bed was very comfortable. The a/c was quite. The room was big enough for both of us.It is located right on I-40. This is where we will stay on our next visit to this area.

"Fabulous! Definitely Recommend!"

5
19/07/2016

The staff was pleasant, funny and informative. The room was wonderfully clean and inviting with the bathroom in it's own little corridor off to the side of the room. There was a fridge, microwave and coffeemaker. It was a wonderful change from our past two hotel stays on our roadtrip. Internet access was good, pool looked good but too tired to get there. Breakfast was beautifully presented with a great selection. I was satisfied with biscuits and gravy along with a fabulous waffle I made on the griddle provided. We'll be staying at Best Westerns all the way back from Oklahoma City to Tampa.

"Brand new, great value"

5
18/07/2016

Stayed in a very recently updated king room; 1 king bed, coffee maker, fridge, microwave, very sleek bathroom. It was very clean and the bed felt brand new. Breakfast had hot items, and had a waffle maker. Good value for the price.

"GREAT LOCATION"

5
11/07/2016

This facility has a Golden Corral on one side and Waffle House on the other, both a short walk away. It's right off Interstate 40. The facility is very clean and well maintained. Strongly recommend to all travelers.

"Baseball Tournament"

5
06/07/2016

Affordable place to stay, clean, serves a good breakfast and has a pool...the only thing I would have like to had was a washer/dryer area so we could have washed uniforms there. Besides that, it really is a good place to stay that won't bust the budget.

"nice clean stay"

4
05/07/2016

The place was clean, room was nice, bed was good, that's the most important thing for us, would stay again. pulling a trailer and needed easy parking access and a lighted parking lot. walking distance to many food options. made reservation online and that was easy. we are part of Best Western points club.

"Room Was NOT What We Reserved, but Motel Was Decent"

3
03/07/2016

On the BW site, we reserved a 2 queen bed room for our family of 4. Unfortunately, when we arrived (after 10 p.m.), the front desk clerk informed us that we were actually getting 1 queen bed plus 1 sofa bed. When we asked for what we reserved, my husband was told that they have been trying to get "them" to fix the site, and that all the rooms for four were 1 bed and 1 sofa bed. I would have NEVER booked this motel, if I had known that we were only getting one actual bed. On the plus side, the room was in great condition, and the breakfast bar area was clean and the food was delicious. For us, the stay was a quick overnight stop on a road trip from the South to the West, so we stayed for a very minimum amount of time.

"Recommend if you are staying with Dog(s)"

5
22/06/2016

This stay was very enjoyable. The people are friendly and make me feel wanted. I had two dogs and the staff were very friendly towards them. The room was clean, the shower had good pressure and hot water! I was concern about my dogs making noise for other visitors, but the staff placed me in a room that was away from other visitors and we all had sleep! The area in which I parked was near my room, even though I had to park in two places due to pulling a trailer. The only thing I would recommend to the Best Western is to place a dog area in so I could walk them.

"Nice"

4
19/06/2016

We stayed here a few days ago, and enjoyed our stay. We had a nice room and a very comfy bed. We are traveling from California to North Carolina, so a good nights rest is needed....and we got one. The breakfast they offer wasn't the greatest. Would definitely stay here again. Plus, it's a quick jump on the I-40. And there is also a Golden Corral adjacent to the hotel.

"GOOD NIGHTS REST"

4
16/06/2016

The hotel is very pleasant to stay in. It is quiet and peaceful allowing for a good nights rest. Beds are quite comfortable. The rooms are clean and amenities are in working order. The breakfast is good and plentiful. Air conditioning worked very well. As it was sweltering outside a poor a/c unit would have been terrible.

"Quick Stop Over"

5
11/06/2016

Had booked online but made an error, The nice lady Amanda checking in was exceptional in straighten out my mess on trying to do online. She sorted the issue and got us and excellent room on the lower level right outside. The bed was plush and the with many comfy pillows, the room was very clean and supper all around. Very nice fridge and flat screen tv along with coffee pot. There was plenty of towels and nice sink area. We were traveling on motorcycle and the area was very secure and no issue at all. The room we had was west facing so sleeping in is very good. Even though close to interstate the room was very quiet. A bonus is the golden corral right outside the door for eating.

"Conway's BW is the best"

5
02/06/2016

I stayed at this hotel last year and it was great so didn't even consider staying at another hotel this year - in fact, we went out of our way to stay here. The morning desk clerk was outstanding on this trip. If I'm in the neighborhood in the future, I'll definitely stay here again.

"I would stay here again"

4
26/05/2016

Internet very important to me (business related} It was decent speed. Sorry, I did not do a speed test. Breakfast was average Best Western. No complaints Staff was helpful and friendly. I have no complaints except the TV channels had weird number selection.

"Best place to stay!!"

5
24/05/2016

First of all, we had a great stay. The room was clean and had a very comfortable bed, (I have a lot of trouble with beds because of arthritis) and I slept great with no pain. Also, the next morning they had a great breakfast. But the best thing of all, they have an honest staff. My son left his backpack with an apple computer in the room. Over a week after the stay, he started looking for the computer and realized he left it at the motel. I called the Best Western and was told it was locked up. The next morning I called, and the computer and backpack were there. Management was glad to box it up and take it to UPS to send back to me. In my opinion, you will not find a better place to stay in Conway, AR.

"Very Nice Stay"

4
09/05/2016

We stayed three nights here and were pleasantly surprised. We normally go for indoor room entrance, but most BW do not have that. Our room was in the last building at the back on ground level. It was very quiet and had a corridor in front of the rooms so no cars were parked in front of our window. This made it even more quiet. The room was two queens with micro, frig, tv, wifi. It was very clean and the bed was comfortable. There was a small table and two chairs, also a desk with chair. It was nice having a place to eat a snack. One negative was the bathroom. All the sink and tub etc. was updated and shiny clean, but the toliet seat they put on was a little smaller than the base. This made things a little chilly on the legs when seated. But we made it. And the shower curtain was a bit too long and dragged in the tub. It was very clean though. The water was hot and the drains were clear. At breakfast there were the typical items: sausage, egg patties, biscuits, cereals, instant oatmeal, fruit, juice, yogurt, bagels, waffle maker, pastries, and coffee etc. The management was very cordial and helpful. Our room was non-smoking. I heard a dog one morning, so I assume they have pet-friendly rooms also. Check in and out was quick and easy.

"Nice overnight stay"

4
02/05/2016

Room was nice, clean, comfortable. We were downstairs and could park right at our door, which is what I like. There was some noise from outside occasionally but not that loud. The free breakfast in the lobby was pretty good, it was a full breakfast and the coffee was great. There was also coffee in the room, it was fair. The room had a frig, microwave, hairdryer, ironing board, iron, desk with chair and stuffed chair with ottoman. Fair amount of room, had enough room. Had plenty of towels and pillows. Lady at the front desk was very nice. We stayed one night, King bed, smoking room. Room smelled good, it did not smell like smoke. Golden Corral right next door, parking lots were connected. The street out front was heavy traffic all day Sat. I would stay at this hotel again. I would recommend it!

"Unexpected surprise!"

5
24/04/2016

I know that Best Western is trying to improve their image, and surprisingly this hotel is a great example of a job well done. We stopped here very late one night and was expecting just a so-so stay, but we're very happy about the room we got. The room had recently been redone (and if not, they're doing a fantastic upkeep job!). All new furniture, fixtures, paint and linens. The room was wonderful. Comfortable bed, good shower, exceptionally clean. Well worth a stop!

"Excellent Stay"

5
07/04/2016

Excellent stay at a very good price. The Breakfast staff girl was FANTASTIC at serving everyone and keeping things stocked and the place clean. Food was quite good (although I hate their brand of milk gravy) and would prefer waffles over pancakes.

"Full time RVer"

5
25/03/2016

We had to stay at Best Western, Conway, Arkansas for 11 days while our RV was being locally repaired. What a great choice. The entire staff, housekeeping, desk clerks, general manager went out of their way to make our long stay pleasant. Breakfast was always hot and continually replenished. All through the day there was bottled water and fruit available. Our king bed and pillows were super comfortable - they don't use those heavy bedspreads that we know do not get washed between customers and I really like that. We would definitely stay here again.

"Stay anywhere else in Conway"

2
10/03/2016

Ladies we spoke with while making reservations and during check in were both very nice. BUT Hotel did not give us the discount we were told we could when making reservations. Pet friendly but yelled at us for having a small pet in the room. Breakfast was the worst I have ever had at a Best Western. Morning shift counter person was very hateful and acted like he wish we would have never darkened his door. TV would only get one channel. Had to make it search for channels twice. This one should be call Worst Western.

"OUTSTANDING :-)"

5
27/11/2015

It all starts with fantastic customer service. Great room at a great price makes it even better. Fresh, modern decor & everything absolutely spotless. We seek out motels like this with exterior entrance doors so we can park in front of the room for EZ in & out with luggage, laptop, cooler, etc. because loading everything onto an unwieldy cart & into an elevator, then down a long, carpeted hallway after a long day on the road is not fun, only to discover something important has been forgotten in your vehicle after you have taken a shower & changed into your pajamas. But I digress... Fridge/micro/free wifi with great signal. Triple sheets, lots of fat, fluffy pillows & super comfortable bed. ALWAYS our first choice in the area!

"Decent"

4
10/10/2015

Standard Best Western. All the amenities. I still have one gripe in that they assume only one person is staying in the room. One regular coffee one decaf. Well, there were two of us. Alarm was not functioning when we got there. Biggest complaint. Room window wouldn't close.

"quick saty in Conway,AR"

4
07/10/2015

Clean property, nice folks, however a small property, congested area surrounding the hotel. Traffic heavy and the noise level was high. Breakfast area was, as well, small, so I decided to walk over to a Waffle House. Many other motels in area to choose from, however, I am loyal to Best Western, regardless.

"Nice for the price!"

4
04/10/2015

The rooms were clean and laid out great. The bed were firm yet comfortable, the pillows never collapsed, the heat/ac unit worked great. The lady that worked the breakfast buffet was really helpful. The man that checked us out on Sunday morning was really nice and made suggestions from the questions I had asked about the community. The price was about $10 cheaper than the Marriott, it was more like a down home feel. My kids slept great!

"review"

5
24/09/2015

The stay was great. The internet was great. The rooms were clean and the clerk was great, helping with all my questions. I enjoyed the time spent there. The breakfast selections were also good. I would recommend anyone to stay for business or travel.

"Nice with one concern!"

3
16/09/2015

We came in without a reservation. Off Interstate 40. Easy to get to! We got a room on the first floor. We were surprised with the room. It was mostly updated and very clean. The only thing we were concerned with was that there was some mold around the caulking of the bathtub and the drop ceiling over the shower head. Internet was average. Breakfast was very good!

"Motorcycle Trip"

5
08/09/2015

I have stayed here before and would go back again. Right off the highway and not all the traffic of Little Rock. Good Breakfast and staff. I really like the beds. Have not been disappointed at Best Western

"Excellent Hotel"

5
06/09/2015

We had been traveling for most of the day on Interstate 40. This hotel was right off the expressway. It was so QUIET though. The room was spotless and nice and cool. The breakfast was great and the staff was friendly.