Reiseziel
Colorado City, Etats-UnisWillkommen im Best Western Plus® Lonestar Inn & Suites!Ganz gleich, ob Sie privat oder geschäftlich hier sind, Gäste unseres Hotels in Colorado City erleben beste Südstaaten-Gastlichkeit und genießen eine erstklassige Ausstattung.Das Rattlesnake Roundup ist eine beliebte Veranstaltung und bietet besonders viel Unterhaltung für Familien. Das Best Western Plus ® Lonestar Inn & Suites ist jedoch insbesondere auf Unterkünfte für Geschäftsreisende spezialisiert. Mitarbeiter der American Wind Energy Association (AWEA®) und von Cline Shale Alliance gehören zu den Geschäftsreisenden, die regelmäßig bei uns zu Gast sind.Es gibt viele Parkmöglichkeiten für Wohnmobile und Lastwagen in unserem Hotel in Colorado City, und Fernfahrer sind bei uns herzlich willkommen. Auch für abenteuerlustige Wohnwagenbesitzer und Roadtrip-Liebhaber bieten wir geräumige und komfortable Unterkünfte.Unser kostenloses komplettes warmes Frühstück und das kostenlose drahtlose Internet (Wi-Fi) runden das Angebot unseres Hotels in Colorado City ab. Beginnen Sie jeden Morgen mit Tellern voller Butterwaffeln und Gebäckstücke. Außerdem servieren wir frisches Obst, eine Auswahl an Müslis und Cornflakes und Ihre Lieblingsjoghurts. Runden Sie die wichtigste Mahlzeit des Tages ab mit 100%igem Arabica-Kaffee und gekühlten Säften.Lake Colorado City State Park ist ein weiteres beliebtes Ausflugsziel, insbesondere in den Sommermonaten. Nutzen Sie die einmaligen Freizeitmöglichkeiten am Wasser und machen Sie eine Floßfahrt oder eine Bootstour, gehen Sie baden oder angeln. Der See ist ideal, um sich ein wenig abzukühlen. Allerdings bieten auch unsere kühlen und geräumigen Zimmer reichlich Entspannung. Für Gäste, die sich geschäftlich bei uns aufhalten sind, sind ein Business Center und ein Fitnessstudio in der Anlage verfügbar. So wird der Aufenthalt noch angenehmer. Können wir Ihre Reise noch angenehmer gestalten? Fragen Sie einfach. Wir werden alles daran setzen, Ihre Wünsche zu erfüllen.Reservieren Sie noch heute Ihr Zimmer im Best Western Plus® Lonestar Inn & Suites!
Best Western Plus
LABEL_ITINERAIRE
"Very clean and welcoming!"
VERY CLEAN!! And welcoming. Ended up having to stay three nights during an ice storm. Microwave, fridge, coffee in room. Little “grocery” so could get something to eat and drink. Normal hotel breakfast. New coffee maker servicing lattes, espresso, etc so kept us happy with coffee. Very pleasant staff! Best part VERY CLEAN!
Best Western Plus, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Thank you so much for taking the time to post a review of your recent visit here at the BEST WESTERN PLUS in Colorado City. We appreciate the feedback and recognition of our staff - who work so hard to provide our guests the 5-star service they have come to expect from us here. We look forward to your next visit with us. Until then... Best Western Regards,
"Nice Place"
My husband and I always stay at Best Westerns. This place is very clean and the man who runs it is always very nice and helpful. There was a couple of issues with my room this time but overall my stay at this place is always nice.
Best Western Plus, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Anthony Thank you so much for taking the time to post a review of your recent visit here at the BEST WESTERN PLUS in Colorado City. We appreciate the feedback and recognition of our staff - who work so hard to provide our guests the 5-star service they have come to expect from us here. We have already taken care of the issues you had in your room during your visit here and we sincerely apologize for that. We look forward to your next visit with us. Best Western Regards,
"Scam"
Lodging was booked through my corporate travel agency for Oct. 19. I checked in on Oct. 19 and the manager informed me I had 2 nights reservations- Oct. 18 and Oct. 19. I informed him that was not correct, as I had lodging in Canyon City, TX on Oct. 18, 275 miles away. He acknowledged the mistake and removed the charge from my bill. Upon completion of my trip, I noticed a charge for a room on October 17 at this same hotel. I called the hotel and spoke with the same manager and he said I was billed for a no show on Oct. 17! I had lodging on Oct. 17 in Dalhart, TX, 310 miles away. He said the reservation was booked by my travel agency, but they only have record of booking for 1 night, not 3 nights! I was never informed by the manager of the Oct. 17 reservation when I checked in on the 19th. I hate getting scammed by places like this!
Best Western Plus, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Scott, Thank you for providing us with this feedback. We sincerely apologize for the miscommunication. Please feel free to contact us directly if you do like to further discuss the no show policy. Thanks Management
"Superior property, outstanding staff, professional, clean, well worth the money"
Overall, the Best Western franchise has stepped up its game in nearly every aspect of comfort, customer service and cleanliness. Modern, inviting, comfortable, this hotel was heads & tails above like franchises such as Holiday Inn, Residence Inn, on & on. The Front Desk was the best I've had in years.
Best Western Plus, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear valued guest, Thank you for staying with us here at the Best Western Plus in Colorado City, TX. We are happy to hear that you enjoyed your time while here. We look forward to seeing you again in the future. Sincerely, General Manager
"My hotel when i stay in Colorado City"
I stayed at another chain until I could not stand it anymore. Move to Best Western and could not be happier. Staff is very friendly and accommodating. Internet is good enough for me to stream on my Firestick I take with me on all my trips. Rooms are always clean and well maintained. Breakfast is good enough to get me through the morning. The price is much better than some of the larger towns.
"Late arrival, everything great"
Had an unexpected stay in Colorado City, and drove into the Best Western parking lot pretty close to midnight. They had a room available, and it was spacious and clean. The price was great, and the staff were friendly ad helpful.
"Excellent place to stay in Colorado City."
Staff is courteous and the rooms are comfortable. I always ask for a memory foam pad to make the mattress not so hard and they provide one. That is going above and beyond in my book. The staff is helpful with restaurant recommendations.
"Nice newer motel"
Nice newer motel , owner is on premises, rooms are clean and was cooled off when I arrived. in the 90's that day , breakfast was up a little before the 6am start time which is nice for early riders, coffee was fresh and brewed
"Best in the area"
I have stayed at this hotel numerous times and it's always the same. The staff is always so friendly and helpful. The hotel and room is clean and in order. They continuously clean and sanitize and keep things safe. The amenities are great and breakfast is always hot and plentiful. No other option for me. This Best Western is it.
Best Western Plus, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear David, We are delighted to hear you enjoyed your stay with us, and appreciate your kind words regarding our team. We are hopeful we will see you pretty soon. Have a wonderful day!
"I highly recommend this Best Western"
I really enjoyed my stay! This hotel is easy access from I-20, and has plenty of well-lit parking. They have a lot of tractor-trailer parking, as well. The room was comfortable, clean and very spacious. Breakfast was delicious, hot, and plentiful.
Best Western Plus, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Thank you for being our guest recently. We appreciate your comments about our clean guestrooms, and excellent location. Hope you will come back and stay with us again soon! Thank you.
"BEAUTIFUL AND QUIET"
Spent a couple days in Colorado City & San Angelo, Texas. Stayed at this Hotel because we stayed here before and Loved It - and Loved It this time also. Very Quiet, Staff is the Best, Very Accommodating. Breakfast was Buffet Style and always kept Hot for you and never ran out - and was Very Tasty. It's also one of the Beautifullest Hotels you will stay at - Nicely Done.
Best Western Plus, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Mr. Ron M, Thank you for the glowing review. We are beyond thrilled that you've enjoyed your stay with us so much. We truly hope to welcome you again and would like to thank you once more for taking the time to share your feedback.
"NICE PLACE TO STAY"
We've stayed here several times in the last 3 months. Very nice place to stay. Only set back is the fridge had no freezer and breakfast is brought out in limited amounts, forcing you to wait. Otherwise, very nice and very clean. Will stay there again.
Best Western Plus, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Sandra, We are pleased you chose Best western Plus for your recent visit to this area. We are thrilled that you loved our hotel, and we will certainly share your comments with our entire staff. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area. General Manager
"Nice area to stay"
Nice newer hotel. Easy check-in. Room was very nice and beds comfortable. Had to call front desk to request assistance with people on the floor above us making excessive stomping noise until almost midnight. But they did address it and get it stopped almost immediately. They offered a range of items for breakfast however would only put out one or two of each item, requiring a gentleman to run back-and-forth into the kitchen for everyone's food. They did not clean or wipe down/sanitize tables in between groups of people. Groups were coming in for breakfast about 8:50 and unable to get some items because the guy running to the kitchen did not want to refill empty containers. The breakfast area closed at 9 AM and by 9:04 I could not even get a cup of coffee because the carafe was empty and he did not want to make any more even though there were at least a dozen people still in the dining room. The housekeeping staff was very pleasant and accommodating for our three night stay. Easy freeway access and parking. Near a gas station, Dairy Queen and mini market. Would definitely recommend.
"BEAUTIFUL HOTEL"
My Wife and I were in Colorado City, TX with her Son Joe for a couple of days Colorado City has a population around 3,931 people and is the 426th Largest City in Texas. When you enter Colorado City they should have a sign that says; "Where Everybody Knows Your Name" because when you're around town you notice that everyone knows everyone else and they greet you with their Small Town Friendliness. We stayed at the "Best Western Plus Lonestar Inn & Suites", which is a Very Beautiful Hotel. My Wife and I LOVE the Decorations. In face she Loves the Décor all around the Hotel - it's All Absolutely Beautiful. She also wants to get the same couch, actually 3 of them, for our house. The Hotel consist of Wild Colors that go very well with each other - it does Brighten You Up just a bit. Our Room was a standard size room that you would expect and the Décor there was also Very Soft and Relaxing. The bad part was the Breakfast, due to Covid 19 the Hotel Industry is taking a hit, a really bad hit. One Hotel that we stayed at kind of solved the problem. They provided Jimmy Dean Breakfast Sandwiches that you heat up in the Microwave, along with the standard items for easy pickings. Hard Boiled Eggs and Yogurt would be a Plus also. The Coffee in the Breakfast area was pretty darn good for being in a Hotel, but not the packets they supply in the Rooms. All Hotels loose there - it's just very weak. We would stay there again when returning to Colorado City - the Hotel is Awesome as is the entire Staff. They All are Very Helpful, Very Clean, great to talk to and will provide whatever they can for your stay.
"PLEASE STAY SOMEWHERE ELSE"
I came to stay one night,the person who check me in beyond rude.giving me and my family dirty looks and didn't want to give me extra shampoo/conditioner for my family. I have travel a lot and this stay has been the worst of all of the hotels I have ever stay.
Best Western Plus, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Yeny S, Thank you for sharing your feedback from your recent stay. We sincerely apologize that you had a less than satisfactory experience. We will pass along your concerns to the proper department heads to address this and prevent from happening again. Thank you for your business and we hope to welcome you back again when your travels bring you to the area.
"Business "
I have been traveling with work for about three months now and I have to say this is the nicest hotel we have stayed at. It is the cleanest hotel I have stayed at also. The staff is excellent and very helpful. Definitely will be staying here again.
"Very nice hotel"
Our second visit to this Best Western. Nice hotel which is conveniently located just off the interstate. The beds are comfortable and large rooms. Nice breakfast with a variety of food/drink. All of the staff are very friendly and helpful.Would definitely recommend this hotel.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear paree07, Thank you for taking the time to review the hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thanks A J
"Nice Hotel"
Not a bad place to stay. Room was clean and comfortable. Had coffee pot, microwave, refrigerator and flat screen tv, but the remote would not work. That was very annoying, but I was tired enough to just go to sleep without watching any shows. Staff was very friendly and helpful.
Best Western P, Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Sandra S, Thank you for taking the time to leave our property a review regarding your experience and for choosing to stay with us. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I deeply regret the dissatisfaction of your stay with the remote control not being at par with your expectations. We assure you that this is not up to our standards and corrective action has been taken to ensure this does not happen again. We hope that you will stay with us again so we can show you how your comments have helped us improve in ways we never could have alone. Again, thank you for sharing your experience. Thanks A J
"A good place to stay!"
The facility was clean and the staff were really friendly and efficient. They also provided a nice breakfast. Our room was pleasant, clean but the thermostat didn't seem to be working as the room was either very cold or very warm despite our efforts to set a specific temperature.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Terry1328, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
"Colorado City, TX"
Great hotel just 90 minutes from Midland. Stayed here to avoid paying $300 a night in Midland. Very close to the highway and there are numinous restaurants that you can easily get to. The staff was awesome and their high speed internet was fantastic. Will be staying there again.
"Stay here before driving further west"
This Colorado City location is a great value with a friendly staff. Before getting to the $300 hotel rooms in Midland/Odessa; this is a great option. The motel is quiet, clean but there are not alot of restaurant options around.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Navigator, Thank you for the high marks! We are so glad that you enjoyed your experience with us and hope your next stay is just around the corner. Looking forward to welcoming you back soon!
"Wonderful Stay."
We stayed here while we were putting furniture in my son's house. My son had stayed in this hotel about 30 days while his house was getting ready to move into. They were so nice and friendly. I made a mistake on how many nights we needed, we needed one more night, he was very accommodating to us. I would recommend this hotel to anyone who needs to just spend one night or several nights.
"Great stay"
I don't have one negative thing to say about my stay at Lonestar inn and suites. The staff went over and beyond, the room was very nice and the hotel was immaculate. It was a great experience and I highly recommend this hotel.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Inspire, Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!
"Great BW in western TX."
Great Best Western in western,TX, located along I 20. Cleaning issues were addressed immediately. Manager very helpful and prompt. Very fair pricing. Nice complementary breakfast with hot food, ( eggs , sausage). I will continue to use this hotel in the future.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear stayrevcoms, Thank you so much for taking the time to post a review of your recent visit here at the BEST WESTERN PLUS in Colorado City. We appreciate the feedback and recognition of our staff - who work so hard to provide our guests the 5-star service they have come to expect from us here. We look forward to your next visit with us. Until then... Best Western Regards,
"Quick stay"
Was driving from Dallas to Phoenix and needed a place to sleep a little while. Was surprised to find a really nice hotel in a small town with friendly, professional service. Room was clean and tidy. I arrived late and there was Subway right in front of the hotel. Had a sandwich and good nights sleep.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Randy, Thank you so very much for your kind words about your experience while staying at our hotel! It was a sincere joy to have you as our guest as we look forward to your next stay with us!! Best Western Regards.
"A great stay"
This hotel is clean and very well maintained. The entire staff go out of their way to assist you in any way possible. Breakfast is always hot and ready to serve with no waiting. A top notch organization.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear David, We are so pleased to hear that our exemplary staff always takes such excellent care of you and we greatly appreciate the wonderful, detailed, 5-star review! We hope you will get the chance to stay again, soon!
"Nice, comfortable hotel"
This is a fairly new hotel which is conveniently located just off the interstate. The beds are comfortable and large rooms. Nice breakfast with a variety. All of the staff are very friendly and helpful.
"Best Western, Colorado City, Texas"
The hotel is fairly new, and could be really nice, the rooms are big and comfortable. However, the common areas are not cleaned well (see along the walls and doorways in the halls, and the elevator tracks for examples). There is a free breakfast, but it also needs help .. coffee did not have a coffee smell or taste, (they should change brands or clean the equipment or whatever it takes). The cost of the stay was about 50% higher then in Abilene .. I understand this since Colorado City is kind of in the middle of nowhere. So, in summary; management/owner take notice and return the property to a place of pride.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Don R, I really appreciate your taking the time to share your disappointment with your recent stay. I wanted to personally apologize that the coffee was not of your taste. We want our guest to have the best stay as possible where everything is like new, in-place, of the highest quality, and in perfect working order. I am sorry if that was not the case during your stay. You can be confident that we will follow-up on your concerns so that others are not disappointed as you were. Again, thank you for making the effort to share your thoughts. We value you as a guest, and I do want you to know that your concerns are our concerns. Please stay with us again soon, so that we can demonstrate our commitment to your comfort. Sincerely Best Western
"Wonderful Place to stay"
BW Plus Inn & Suites was a wonderful experience. Elegant and clean and comfortable room. Staff was top notch. Run by A.J. and his wife, Manisha. Rooms were very clean and comfortable. The breakfast was delicious and well presented.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
John, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they allow us to monitor the guest experience. We appreciate being a part of your trip! Thanks A J
"Beautiful, New Hotel"
Was passing through and stayed for only one night but this appears to be a very new, clean hotel. My room was very comfortable and roomy. Breakfast was very good. Staff was nice. Will stay here again if ever through this way in the future.
"Nice Hotel"
A new hotel with affordable prices and comfortable rooms. The check in was quick and all amenities were good. My only complaint is I had to write a minimum of two hundred characters to submit this review.
"Perfect hotel"
Everything was PERFECT aside from wifi a bit slow (512 kbps on my speed test). Other hotels in the areas were significantly more expensive. This facility is modern and updated. Rooms are clean. Staff was friendly. This may be the best hotel stay I've ever had. We were very happy.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Pinrn2018, Thank you for staying with us at the best western plus in Colorado city, Tx. We are so glad that you enjoyed your stay with us. So sorry that internet was bit slow. We have already taken some necessary steps to fix the issue. We hope to see you soon when you are in the area. Best Western Regards.
"Ok for budget roadside inn."
Arrived late & tired, I was told by the guy at the reception desk that my reservation, I made by phone with Best Western hrs. Earlier was for a 1st floor room by the elevator???? So for a quiet room I had to pay a little more. HUH, I have traveled all over the world & never heard that one! The TV didn't work, had to get another remote control. Also WiFi didn't work in this higher priced room. It worked on the elevator & lobby. Gave up on internet, I was very tired from a very long drive. Bathroom needed a little TLC. Room was fine. I was surprised that the manager would argue that the WiFi worked in all the rooms around mine. He needs a course in Customer Service, you don't argue with the customer. He ask me how my stay was & I told him, yet he argued with me that the WiFi worked ?? Breakfast was typical of all the roadside inns, blah. Too many hotels on I-10, I will probably pass this one up next time. All the other Best Western hotels were good on my cross country trip.
"Great Service"
The best there is and then some, wonderful. Gentlemen at front desk went far and beyond for us. Helped us with computer, and accessing our e-mail. Took lots of unnecessary stress off of us. Can't say enough about how great he was. Beautiful, clean rooms, comfortable beds. Made our stay exceptional. Thank you for all your services again. Much appreciated; God Bless you all...May you have a wonderful holiday & a Happy New Year. Will defininately stay with you again in our future travels.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
DanadD3517UJ, Thank You so much for your kind words and staying with us at our New Best Western Plus Lonestar Inn & Suites. Guest Service is our number one goal and we go above and beyond to make every guest stay exceptional. We will be waiting for you when you are in the area again. Best Western regards
"Good but..."
Hotel was still new and everything was at ease. Nice workers. Room was comfy and enjoyable. Everything was good but breakfast wasn't that great. The eggs had liquid sitting at the bottom of the pan shouldn't be there. It tasted like wet eggs. That needs to be improved. Need more yogurt in the little refrig. The price was higher than the other hotels around.
"Best Western Colorado City, Texas"
Service, hotel stay , rooms, breakfast were all excellent. I enjoyed my stay at this hotel and would recommend it. I will stay here again for future trips to Colorado City Texas. This was my first stay at a Best Western and I was impressed.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Sherryw281, Thank you for leaving your positive feedback with us. We are pleased to hear that your stay went smoothly, and we're glad we were your first stop! We hope to see you soon. Sincerely
"Stay could have been better."
Very nice new hotel. The problem was the pool was disgusting caked in algae and smelled horrible. Informed front desk and received subpar response. Rooms were very clean and comfortable beds. Not being able to use pool ruined the stay for me and the family.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
David M, Thank you very much for reviewing our property. We aim to exceed your expectations and we sincerely apologize that this was not met on your recent stay with us. Due to the bad weather, we were not able to maintain the pool. We will use your feedback to better our overall customer experience. We hope that you give us the opportunity to welcome you back in the near future. Thank you again.
"Awesome stay at Best Western Colorado City TX"
Never looked forward to staying in a hotel in Colorado City Tx but now I have my favorite location as far as a hotel. When we pulled up at 9pm after a 5 hour drive we were exhausted. The BW was brand new outside and inside. ( 8 months old) The staff were friendly and helpful. The lobby was clean and decorated. The rooms were inviting and clean. The bed was very comfortable. The air conditioner was amazing and it was 100 plus outside. There was a small pool outside by our room but the building was well insulated and couldn't here the kids outside swimming and jumping. The breakfast had everything you would hope for except bacon but did have Texas waffles. The staff allowed us a late checkout. I would give this hotel a 10 out of 10.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Eric W Thank you for such a wonderful review. I'm so glad you enjoyed your stay with us. I am delighted to see that we have even exceeded your expectations and thank you for pointing out all the great things we provide here at the BEST WESTERN PLUS IN COLORADO CITY, including our hot breakfast every morning. Thank you for rewarding us with this great 5-bubble review and we look forward to welcoming you soon at our brand new hotel. Best Regards
"Family funeral"
This has been the best experience in a motel that I have had in years. The employees go out of their way to help. The entire hotel is spotless, and their breakfast is amazing. Will go there whenever we are in the area.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear 436loraineb, Thank you for staying at our Brand New Best Western Plus in Colorado City and giving us the perfect score. We are so sorry about the circumstances that brought you here, but we are glad you enjoyed your stay. Our employees goes above and beyond to take care of all the guest's needs every time. We will be waiting for you whenever you are in the area.
"Nice Stop Along the Way"
This is a good stopping point along our Spring Break trip. The town has several new hotels to choose from. This hotel is owned/managed by a very attentive family with a long history in the local hotel business. The room was nicely done. Breakfast was adequate for travel. The desk clerk recognized my sister's voice from when she made the reservations weeks before. That doesn't happen often. It was a good stay.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear TxMusicTraveler, Thank you for staying at our BRAND NEW BEST WESTERN PLUS. We appreciate your response and hope to see you again some time soon.
"A welcome respite on a long trip"
A great place to stop and we would definitely stay here again The staff opened the dining area to our group when we returned early from a family gathering. It was much appreciated. This was the type of service we wish all hotels offered. We would definitely stay here again!
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Thank you for staying at our BRAND NEW BEST WESTERN PLUS IN COLORADO CITY TX. ''Customer satisfaction'' is our number one priority and that is what we strive for. We will be looking forward to see you soon. Best regards, Best Western Plus.
"Great Stay"
Great hotel. Very clean and new. I would definitely stay there again. Only sucky part is shower pressure and the towels are super rough. But those are not deal breakers at all. Great experience! No complaints
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
NicolepF8998WN On behalf of our entire staff at New Best Western Plus in Colorado City TX i would like to thank you for your wonderful feedback. We strive to provide each of our guests a very pleasant stay and warming environment to enjoy. If you ever pass through Colorado City, Tx make sure you stay with us!
"Food could have been better"
Wifi was fantastic. Staff was very polite and helpful. This is a family run establishment and their kids were there helping as well. Very professional. Towels available at pool. Pool was fun, it had colored lights in the pool that changed, the kids got a kick out of that. Breakfast items could have been better quality. I would stay again.
"Pleasant One Night Stay"
New hotel, clean, nice staff, small outdoor pool, pet friendly, plenty of parking and quiet. Would not hesitate to stay there again if I am in Colorado City, Texas! Speedy check in and check out. Staff was very friendly!
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Ashton, We are appreciative of your most recent visit with us at Best Western Plus Colorado City and for taking the time to share your feedback regarding your stay at our hotel. Your feedback is vital in our effort to continually improve. I'm glad to hear you enjoyed your stay and hope to see you during your next visit to Colorado City.
"Impressed"
Upon arrival, there was plenty of parking. This hotel is only six months old. It took all of two minutes for the front desk manager to check me into my room. I asked if this property had USA Today newspapers for the guests. I was informed that there were no newspapers available because there was a reliable delivery issue to such a small town. But the front desk manager stated that he would see to it that a newspaper was obtained somewhere in the area and given to me in the morning. I thought to myself, "Yeah, right." When I got to my room, I found it to be clean and quiet. In the morning, I used the on-site exercise facility. All the equipment worked well. After taking a shower, I went to the breakfast room at 8:45 a.m. A lady come over to me while I was eating and asked if I was the person who wanted a newspaper. I replied in the affirmative, and she handed me a current USA Today newspaper. To say the least, I was amazed that the management would go out of its way to do this task for me. The lady also said I could take my time with breakfast, even though it was suppose to close at 9:00 a.m. I ate a hearty full meal and finished at 9:30 a.m. The check out took about one minute. Being a Best Western diamond elite member, having stayed over 700 times at various Best Western properties, I gladly gave this hotel a perfect (and rare) 10 out of 10 rating in my review of it to Best Western corporate. This hotel is run by a family who try to excel in their relationship with their guests. I wish them the best, and highly recommend the Best Western Plus Lonestar Inn & Suites located in Colorado City, Texas.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Thank you MrLorin for your review of the THE BRAND NEW BEST WESTERN PLUS IN COLORADO CITY. We are honored to have had you as our guest and we are pleased that you enjoyed your time with us. Please know that our team takes great pride in the work that we do and your acknowledgement of our efforts means the world to us. Your kind words will be shared with the team to reassure them that our guests are taking note. We will let breakfast server lady know that you shared a special "shout out" about her service. She, no doubt, will be thrilled. We look forward to your return to Colorado City and to the Best Western Plus so that we may thank you in person.
"Headed downhill"
Fairly new hotel with lots of potential for the area. However, they are cutting corners and compromising quality. Unpleasant smell in elevator and halls. Air conditioning did not appear to be on in lobby or hallways. Upon returning to the room later in the day, it was discovered staff had turned the air conditioner off and the room temp was in the 80's. A bug, hair and stained linens were found in a bed as well as dirty spill marks on the bathroom floor. Breakfast was minimal. Sausage, biscuits and eggs were cold, pastry was stale and coffee was the equivalent of lightly colored water. Hoping more attention to detail will be given so this location will thrive.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Milene, Thank you for taking the time to review our hotel. We strive to provide "5 star" service and accommodations and apologize we did not exceed your expectations. We look forward to seeing you again soon when your work brings you back to Colorado City. Please let any of our staff know if there is anything we can do to make your stays more enjoyable.
"West texas"
Hotel and owner very nice and helpful they go out of there way to assist you rooms very clean breakfast was great only bad thing is there is no delivery food in area Pizza Hut no delivery had to walk for dinner but needed the exercise anyway
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Lance169, We are always hard at work to make sure each stay is the best experience we can provide to each and every one of our guests. We'll see you again soon!!
"Nice, new hotel"
This hotel was clean and new. It has only been open for a few months. It has a traditional breakfast; muffins, Texas waffle,scrambled eggs, sausage, cereal, fresh apples, and bananas. The managers were friendly and helpful. We arrived late and they let us park our moving truck with car trailer on the property at the end.
Best Western P, Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Cindy A, On behalf of our entire staff at New Best Western Plus in Colorado City TX i would like to thank you for your wonderful feedback. We strive to provide each of our guests a very pleasant stay and warming environment to enjoy. If you ever pass through Colorado City, Tx make sure you stay with us! Thank you,
"Beautiful new Best Western"
This is a very beautiful new Best Western but it has one draw back, it is in the middle of nowhere. The staff was very freindly, professional and accomodating. The Hotel opened only about 5month ago and everything still smells new. BUT there is nothing to do in that small town and there are no decent restaurants. One lonely grocery store and the best place to eat for us was at the Subway in a Gas Station near by. But the hotel is absolutely beautiful
Best Western P, Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Henry G, Thank you for taking the time to share your recent experience with us. We are delighted that you enjoyed our friendly staff. We hope to have the opportunity to welcome you again, and we'll strive to make your future stays worthy of five stars. Thanks
"Best deal on I-20 between Dallas and El Paso"
This brand new Best Western Plus is flawless and $72 a night. The staff is attentive, professional, and truly make you feel welcome. Great breakfast, great room, great price. Spread the word. The hotel didn't have many people, and I want to make sure it does well because I will go there every time instead of paying twice that price in Abilene or the Permian Basin when I travel in West Texas.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Thank you very much for a most wonderful review and for rating us so highly on the Trip Advisor. We pride ourselves in providing our guests with personalized service delivery and I am delighted that our entire team provided you an exceptional experience. Your special feedback about my team member is much appreciated and has been personally shared with them. They will be very delighted to hear about your praise for them. My team and I will look forward to the opportunity of welcoming you back to the Brand New Best Western Plus in Colorado City soon again. Thank you and best regards
"Great new motel."
Stayed here on trip to Colorado City. It is where I grew up and went back to visit friends and spend leisure weekend away from home. Motel was very clean and personnel working at motel were very courteous and made our stay very good. Motel was reasonably priced and breakfast was great with many choices. Will definitely stay here again.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Ricky, Thank you for staying with us at our ''BRAND NEW BEST WESTERN PLUS'' in Colorado City and thanks again for taking the time to leave us a great review and a perfect score! We are so pleased that we were able to exceed your expectations of service. We look forward to providing you with yet another exceptional stay on your next trip to Colorado City! Best regards, A J. General Manager BEST WESTERN PLUS COLORADO CITY TX.
"Never Expected"
I was so impressed and excited about having such a wonderful place to stay in such a small town. My experience was 5 star! No competition in the vicinity. Often, staying in small towns, I have to do without my workout, but this facility did not disappoint. Additionally, the staff was over the top and genuinely interested in my satisfaction.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear deannah381, Thank you so much for your review. We are delighted to know you had an excellent stay at our BRAND NEW BEST WESTERN PLUS IN COLORADO CITY. Our staff is committed to providing excellent service, so they all will be happy to know their efforts helped make your visit a great one. On behalf of everyone here, we invite you to come and visit us again. Thanks once again A J
"overnight at the best western"
very clean and very new ! pet friendly a plus! bed was great nice and firm . The dining room decor was a bit too shiny for me mirror and metallics but the dining area itself was spacious and they had a lovely continental breakfast.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear denisek323, Thank you for taking the time to review your stay at The BRAND NEW BEST WESTERN IN COLORADO CITY. We are delighted to know our service and food we serve were above and beyond your greatest expectations. Thanks for being our guest, and we look forward to welcoming you and your family back for another visit. Best Regards, General Manager
"Will stay again "
I had a great experience with the Best Western from the booking to the end. The handicapped room was large and very accessible. Staff was warm and welcoming. The manager even remembered my voice from me calling and making the reservations. The breakfast was a bit sparse for a Best Western Plus but the accommodations made up for it. I will definitely consider staying here again.
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Thank you for taking the time to leave us a great review and a perfect score! We are so pleased that we were able to exceed your expectations of service. I will take the time to share this with my staff as a form of encouragement to continue in their efforts. We look forward to providing you with yet another exceptional stay on your next trip to Colorado City.
"Oasis on the highway"
Hotel was a welcome sight on a long road trip. Hotel was new and all of the beds, linens and bath towels were great. Hotel staff were very friendly and helpful. Would definitely recommend this hotel to anyone.
Best Western P, Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear Guest, Thank you for the great review and kind words. Our staff truly appreciates the wonderful compliments. We look forward too seeing you again soon. Sincerely, A J
"Great hotel"
We were in town for a family funeral & not a leisure trip. The staff was very helpful but did not seem to know area very well. This particular location was opened 4 months ago & seemed to be doing quite well. Our room was nice & it had everything we needed.
Best Western P, Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and felt at home. We hope you will visit us again. General Manager A J
"Great stop over"
New, clean and nice bright colours Just off the interstate Modern amenities, wifi, breakfast, laundry Reasonably priced Reception desk person was friendly & helpful Quiet, although there were a number of rooms unoccupied Highly recommend stopping there
Best Western P, General Manager at Best Western Plus Lonestar Inn & Suites, responded to this review
Dear recentRetiredGuy, Thank you for choosing to stay with us at Best Western Plus in Colorado City, Texas. We are pleased that you enjoyed your stay and look forward to serving you on your next trip. Sincerely, AJ Patel
"A great place to stay!"
Brand new Best Western on I20 - great rooms, easy access, exceptionally clean and a better than average breakfast. 40+ inch TV's, great king beds - lots of room in the suites! Fitness center, pool and laundry facilities. Ask for AJ tour - he's a great host!