Best Western Plus Hotel The Inn at Hells Canyon, Clarkston

I thought the place would be better w/ the fact that they were unwilling to give much of a deal for a travel nurse. There was left over dog poop in the back porch area, dog urine smell in the room in one corner. For what I paid and what I got, I'll just stay at a motel 6 next time.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
cbasham84, Thank you for completing your review about your recent stay at our property. We apologize for any issue you had with your pet run room and I will talk to our head of housekeeping about your issue. They rate we negotiated with your company is a year round rate, so in the off season, it doesn't seem like as deep of a discount, but during our peak season, it is a very deep discount. These rates are based on the volume of room nights that we receive from the company you work for through the entire year. Kyle Baker Director of Sales

very good staff,clean and great location i wish breakfast was a little earlier but you cant expect breakfast at 5:30 am very quiet even if your room is on the street side. breakfast was excellent the couple os days i left for work later than usual

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Scenic14441656771, Thank you for completing your review about your recent stay at our property. We are happy to hear that you had such an enjoyable stay with us. We hope to see you again soon.

Everything was perfect - from rooms to common areas. Hotel was nice and very clean. Great fitness center! Front desk were super friendly and helpful. Small mix up on our reservation, but it was promptly resolved with management. Will definitely stay again when in the area.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
UofPFamily, Thank you for completing your review about your recent stay at our property. We are happy to hear that you had such an enjoyable stay with us. We hope to see you again soon.

Rode to Clarkston with 9 other couples on our motorcycle. Check in was fast and easy. Staff was friendly and helpful. Our room was very nice with a comfortable bed and furnishings. Room was clean and fresh smelling. The breakfast is fantastic. Besides all the usual cold and hot breakfast items they have fresh made to order omelets with generous fillings. You fill out what you want in your omelet and then it is made. We have stayed there once before so we did know what to expect which they did accomplish. As I said, it is a great place to stay with friendly service, comfortable rooms and a great breakfast.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Wayne D, Thank you for completing your review about your stay at our property. We are happy to hear that you enjoyed our breakfast selection. We appreciate your kind words about our service and cleanliness. We hope to see you and your group the next time you travel our direction.

I had to have my house cleared for new carpet. I always choose best western as I'm a rewards member and this hotel was awesome. We have four little ones and the pool and hot tub were excellent the breakfast was delicious kids ate so many waffles with strawberries. And being pet friendly for our family dog is a must the aren't just pet friendly they enjoy having them stay there as well. Always a great place to stay .

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
kmwjw1977, Thank you for completing your review about your recent stay at our property. We appreciate your loyalty to our brand. We are happy to hear that your family enjoyed your stay (you puppy too) with us. We hope to see you again if a need should ever arise again.

The breakfast was good. It would be great if there was bacon. The staff was friendly and the room was clean and quiet. The television channel selection could use improvement but was better than most hotels in this price range we sometimes have to stay at. I'd redolent this place to anyone.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
jebarn23, Thank you for completing your review about your recent stay at our property. We do offer cubed ham, chopped bacon, and crumbled sausage at our made-to-order omelet station. We unfortunately do not offer movie channels as due to some of the adult ratings of their shows and movies. We hope you understand. We do hope to see you again the next time you travel to Clarkston.

We had a room with a king bed and a queen pull out bed. A piece of the edging randomly fell off from the wall. Lamp shade fell off little prongs holding it up. Clean room however for being a newer hotel there shouldn't be things falling apart. We stay here often as we have family in the area and this is centrally located for us.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
toddchasmartin, Thank you for completing your review about your recent stay at our property. Hotels take heavy wear and tare. Maintenance is still a busy position even being a new property. We do apologize that this occurred during your stay and hope maintenance was able to fix these issues in a reasonable time. We hope to see you again soon.

Comfortable, clean, great breakfasts (Especially when they have an omelet person.) Nice to have a local paper to read while eating your breakfast. We visit the Hell's Canyon Best Western quite a few times a year just to get away, see family, or do some shopping. (we don't have much shopping where we live.) They have a pool and other amenities. If you are in the neighborhood and are looking for a place to stay. Stay here!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
854margarety, Thank you for completing your review about your recent stay at our property. We are happy to hear that you had such an enjoyable stay with us. We hope to see you again soon. Kyle Baker Director of Sales

The property was great, super breakfast buffet, very nice comfortable rooms, beautiful pools & hot tub and nice back patio. The locations is a few block from the river, abut a mile to the bridge to Lewiston, Idaho and close to bars, restaurants and things to do.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
greg b, Thank you for completing your review about your recent stay at our property. We are happy to hear that you had such an enjoyable stay with us. We hope to see you again soon. Kyle Baker Director of Sales

We were lucky to find the Best Western at Hells Canyon. This is a new and fresh feeling hotel with a friendly and helpful staff. The breakfast includes a real person preparing made-to-order omelette. The service and facility were a cut above.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Divid-Mia Thank you for completing your review about your recent stay at our property. We are happy to hear that you had such an enjoyable stay with us. We hope to see you again soon. Kyle Baker Director of Sales

We had a great time at the Best Western+. Breakfast was amazing, no simple cereal and bagels. Make your own waffles with fresh fruit and whipped cream, Omelets made to order, fresh fruit, oatmeal, anything you really would expect in a breakfast. Internet was very smooth. Check in was a snap. Pool was a bonus. Fitness center was nice in the mornings when I needed a bit of exercise but didn't want to wake the family. All around good experience.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
WarrenRobinson, Thank you for completing your review about your recent stay at our property. We are happy to hear that you enjoyed our made-to-order omelets. We appreciate your kind words about our facility and amenities. We hope to see you again soon.

On the second day of a three day stay at this facility, we returned to the room to find that the bed linen had not been changed, nor the bed made the floor in both the bathroom and main sweeping area have not been cleaned whatsoever surfaces that were used, and dirty had not been touched in addition used coffee cups have not been removed nor the area around the coffee bar was not cleaned. Generally a poor show from the housekeeping, staff and supervisors. Our room was an adjoining type and you could very clearly hear the occupants in that room… Pretty disturbing when they were a work crew getting up at 5 AM and loudly cursing and discussing their day to come insulation between rooms was not good.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
01removalwired, Thank you for completing your review about your recent stay at our property. We apologize for not exceeding your expectations during your stay with us. We do use our guests' input to improve the service our hotel provides. We hope you will try us again so we can give you the exemplary service that we are known for.

I have stayed here twice now and really enjoyed both times. The bed is really comfortable and the hotel itself is clean and well kept. I didn't use all the amenities like the pool but they looked really inviting. I will stay here again next time I am in Clarkston.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
BradRichm0nd Thank you for completing your review about your recent stay at our property. We appreciate your kind words about your stay with us. We look forward to seeing you again the next time you travel to Clarkston.

Pet room had LVP flooring instead of carpet, which we loved. Also had private dog 'run' attached ro the room.. EXCELLENT! Clean & comfy. GREAT breakfast, too. Super friendly staff. We will definitely stay again.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
the2kelleys, Thank you for completing your review about your recent stay at our property. We are happy to hear that you enjoyed our pet run rooms. We appreciate your kind words about our cleanliness, breakfast, and staff. We hope to see you again soon.

Everything was excellent, quiet, clean, modern, and friendly staff. Stayed on weekend, so price was a bit higher than expected, but the room/grounds/staff was excellent. Location was easy, right off main highway, but noise was not an issue.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
T1201Vjeff, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff and facility. We hope to see you again soon.

We loved everything about our overnite stay here: staff (Thanks, Sam!), room size, bed, wi-fi, bathroom, cleanliness, breakfast room, and everything else that has been mentioned here. What blew us away was the private "pet relief area" which didn't require us to get dressed and walk down the hall with our elderly, slow-moving dog. That, along with a set of dog dishes and the lowest pet fee we've ever encountered, will lead us to recommend this hotel to all our dog-loving friends who travel.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
agoneil, Thank you for completing your review about your recent stay at our property. I will let Sam know how much you appreciated her service during your stay. We are happy to hear that you enjoyed our private pet run rooms. They are a unique feature that you can't find a many hotels. We hope to see you again soon.

I had a group of 14 friends going on the Hells Canyon Jet Boat tour and the hotel was very accommodating. The rooms were really nice and spacious. We also enjoyed the breakfast bar with made to order omelets.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
cafegirl102362, Thank you for completing your review about your recent stay at our property. We are happy to hear that you and your friends chose us for your lodging for your jet boat tour. We are happy to hear that you enjoyed our breakfast season. We hope to see you again the next time you travel to Clarkston. Kyle Baker Director of Sales

My group had three rooms and we stayed two nights. This was a very nice hotel. The rooms were spacious and well appointed. The linens were soft and high quality. My group is still raving about the fresh made-to-order omelets at the breakfast. I appreciated the ample parking for vehicles with trailers. The town had restaurants and groceries nearby. The pool was indoors and even though the outside temp was in the 90s it was cooler outside than in the pool area where it was horribly humid. We skipped the pool. I'd stay here again.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
302lindat, Thank you for completing your review about your recent stay at our property. We are happy to hear that your entire group enjoyed our breakfast selection so much. We look forward to seeing you again the next time you are in the LC Valley.

We stayed at this hotel as a stop over on a roadtrip. Were blown away with the experience at this hotel easily the best night we have had at a non resort hotel. Facility was impecably clean( seemed brand new) the weight room was well apportioned and pool seemed nice enough. The breakfast was amazing they thought of everything, the waffle station had blueberries and strawberries and whipped cream! They offered made to order omlettes, and i found tubes of sour cream in the fridge along with all the normal fare. For me the icing on the cake was that they didnt use paper plates and plastic silverware. What a refreshing change it was to see sustainable practices implemented at this hotel, not to mention how much better it feels to sip coffee out of a mug instead of a platic cup.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
rtremble2022, Thank you for completing your review about your recent stay at our property. We are happy to hear that you noticed all the little details that we do to improve our guests' experience. We are not quite brand new anymore (opened in 2020) but we are glad that it still feels like it is. We hope to see you next time you pass through our area.

I came over because the super 8 in Lewiston was completely disgusting and the best western was impeccably clean and the customer service was unprecedented. I will be definitely staying there next time I am in town to visit my son who I dropped off to college!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
jwdoff, Thank you for completing your review about your recent stay at our property. We are sorry you were not happy with your original accommodations, but we are happy that you made it our direction. We look forward to seeing you again the next time you visit your son.

Nice room , fast internet , decent breakfast (Could have used some gravy for the hashbrowns and eggs , though!) Everything worked as it was supposed to , a true Best Western No problems stay - Friendly staff

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Rust-E-Junque, Thank you for completing your review about your recent stay with us. We do offer country gravy over by the biscuits. Please don't hesitate to ask one of our breakfast attendants if you are not finding an item as we do have a large spread of breakfast items. We hope to see you again the next time you travel to Clarkston.

When I first made the reservation somebody named Joseph assisted me. He basically presented himself with a bad attitude to which I told him his day can only get better. Upon arriving I was greeted by a Diane (sp) who was extremely cordial and professional. Our room was very clean (i.e. sinks, shower, countertops, etc) and we had a nice comfortable stay. The hit of the day was fresh baked cookies!! We have traveled around the country, stayed at many hotels, and never had warm fresh baked cookies offered like this. Thank you BWPIHC!!!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Athan S, Thank you for completing your review about your recent stay at our property. I will let Dyan know how much you appreciated her service during your stay. We are happy to hear that you enjoyed our cookies. We hope to see you again the next time you travel to Clarkston.

Great location with a very friendly staff. The made order omelets for breakfast was a great way to start my day. This was probably the best Best Western Hotel I have stayed at in the last 10 years of travel.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
sc0ttnkids, Thank you for completing your review about your recent stay at our property. We appreciate all of your kind words about our staff, breakfast selection, and our facility. We hope to see you again soon.

The Best Western Plus at Hells Canyon was super clean, had a great pool and hot tub, good breakfast with made to order omelets. It was super close to the river where we left for our raft trip. There is ice cream within walking distance and a Starbucks just down the street. The staff is friendly and helpful. They also had cute little patios for dogs which I had never seen before in a hotel.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Elizabeth G, Thank you for completing your review about your recent stay at our property. Our private pet runs are a unique feature at our property that are quite rare. We are happy to hear that you enjoyed you enjoyed the rest of your stay as well. We hope to see you again the next time you travel to Clarkston.

The standards that you expect from a hotel are all here. The room was clean the staff was extremely friendly. The breakfast was AMAZING. The swimming pool was a perfect temperature to swim in. Internet was Fast. I even spoke the Hotels GM's and they were so friendly.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
832russell, Thank you for completing your review about your recent stay. We are happy to hear that we were able to meet and exceed all of your expectations. We hope to see you again soon.

This hotel is gorgeous. Desk staff told us it opened 1 1/2 years ago but it looks like it opened last week. We happily stopped here after a long car ride at the end of the day. After checking in we decided to walk to a nearby restaurant to eat. That's when we took careful notice of the surroundings. The hotel was built in a unattractive part of town. On our walk over broken sidewalks to dinner we passed a tow yard, empty fields of rubble, and a rundown motel. When we left the next day, we noticed that the street greatly improved about two miles down the highway. But aside from the neighborhood, we had a good stay at this hotel. Excellent breakfast the next morning as well.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
SSTSeattle, Thank you for completing your review about your recent stay at our hotel. This location was chosen for its quick driving accessibility to anywhere in the valley and its up and coming development. We are happy to hear that you enjoyed your stay with us and hope you will come see us again the next time you are in Clakrston.

This hotel was fantastic. It is a short drive from the Lewiston airport, with several places to eat nearby. The room was spacious, well appointed with a microwave and fridge, and was very clean. Service was exceptional.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
tlh03, Thank you for completing your review about your recent stay at our property. We are happy to hear you enjoyed our time with us. We appreciate your kind words about our amenities and cleanliness. We look forward to seeing you the next time you travel to Clakrston. Kyle Baker Director of Sales

This is a lovely hotel. They had a wonderful omelet station and waffles. The room was very nice. The the water pressure in the shower was bad. Don't make the mistake I did and cut though land scapping when all of a sudden my key card stopped working. Those big landscaping rocks are dangerous.I fell and broke my ankle.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
maggioss1983, Thank you for completing your review about your recent stay at our property. We are happy to hear that you enjoyed our breakfast selection. Please reach out to management about your incident, if you haven't already. We hope to see again the next time you travel to Clarkston.

We stayed here for 3 nights for a basketball tournament and it was an extremely nice and clean hotel. They were in a great location close to restaurants, grocery store and within minutes of Lewiston. The breakfast was good especially with the option of the omelet station they made to order.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Poweena, Thank you for completing your review about your recent stay at our property. We are happy to hear that you had such an enjoyable stay and that our location was convenient to all our your needs. We hope to see you again the next time you travel to Clarkston.

This is a relatively new hotel, which opened a couple of years ago. Best Western used to have the RiverTree Inn nearby before it went to another owner. Friendly staff checked me in late on a Thursday night. The third-floor suite was large and spacious, especially traveling solo! There was a couch to sit at, a desk with a comfy chair, and a cushy king bed that kept me asleep through the night. Maybe more than enough towels in the bathroom! A hairdryer and iron were available in the room. The pool and spa were nice, but as I mentioned in a survey, the spa temperature seemed slightly low. A spa is supposed to be around 100F and it felt like 85. Another couple who came by the spa also said the same thing..." it doesn't feel warm enough". I also noticed that when I took a shower the next morning, the curtains weren't keeping all of the water in the tub. A puddle of water greeted me on the floor as I came out. Breakfast was good, but I didn't eat much as I was going to fill my appetite at Waffles & More in Lewiston. For other guests, there are Golden Malted waffles, sausage, hash browns, Costco muffins cut in half, biscuits, Yami yogurts, and milk. I thought about staying in Lewiston, but the Quality Inn reviews put me off and the Holiday Inn Express was too expensive. This was modestly priced and provided comfort, good sleep quality, and friendly service. I'd stay again if I was in the L-C Valley.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
crainbebo, Thank you for completing your review about your recent stay at our property. We apologize for any issues you experienced with our hot tub. We appreciate your feedback as these help to improve guests' experience. We hope to see you again the next time you travel to Clarkston.

The staff were all professional and courteous. The room was clean and comfortable with great amenities. The breakfast choices were amazing. It was a great experience and we will return if the need arises. I highly recommend this to anyone in need of a great place to stay.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
glencareyrealestate, Thank you for completing your review about your recent stay at our property. We appreciate all of your kind words about your stay with us. We hope to see you again the next time you travel to Clarkston.

I stayed here for 6 nights while visiting friends. Room had everything I needed and was clean. Bed was so comfy. Breakfast was included and was great. Pool and exercise room provided good equipment. Staff were friendly. Price was right. I highly recommend.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Peternadmaryloew, Thank you for completing your review about your recent stay at our property. We love the title "Home away from home" as we would like all of our guests to feel this way staying at our property. We are happy to hear that you enjoyed the amenities we offer and how well they fit your needs. We hope to see you again the next time you travel to Clarkston. Kyle Baker Director of Sales

The staff is friendly, the building is clean and inviting. They went above and beyond to make sure we had everything we needed. The breakfast is well above what you would find at similar offerings in the area. Highly recommend.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
RickOehlerJr, Thank you for completing your review about your recent stay at our hotel. It sounds like you had a wonderful stay with us, but I think you accidently gave us a 1/5 on your overall score. Regardless, we are happy to hear that you had such an enjoyable stay with us and we hope to see you again soon. Kyle Baker Director of Sales

We've stayed here twice. Once last year and once this year. This year I requested a room with a river view instead of the back parking lot. Much better. Very quiet night. Great sleep for all. The service was friendly. My only complaint was I provided a different credit card at check-in and asked they they use it instead of the one one file. Unfortunately that didn't happen. Lots of options for breakfast. I'm gluten-free but I found lots of fresh fruit options and coffee/drink choices. My picky eater kid loved the dried cranberries. The pool is HUGE. As is the water tub. We lucked out and had it to ourselves for a bit and then shared it with another nice family. We plan to stay here again when we are back in town. Great location. Only complaint is the bathroom is tight if you have a child that needs to take a bath, but I've heard they have bigger rooms you can request.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
plaidbagel, Thank you for completing your review about your recent stay at our property. We are happy to hear enjoyed both of your stays with us. Might I suggest just renting one or our mini-suites, its roughly $10 more a night, but the vanity is in the bathroom and does make it easier to bath children. We look forward to seeing you again the next time you travel to Clarkston.

Very nice hotel. Didn't get a chance to use the pool or hot tub, too many kids running around. Although we came during several tournaments so that was not in our favor. Housekeeping staff very helpful, as were the clerks checking in and when we left. Very nice breakfast set up.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Jacksonville24, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our front desk and housekeeping staff. We are sorry that you did not get an opportunity to get to use our spa area due to youth sporting events. We look forward to seeing you next time you travel to Clarkston.

The hotel looks new and all the common areas and rooms are very clean. My kids loved the indoor heated pool and hot tub. If you're traveling with very young children, bring your own pack and play and high chair. Overall we liked our stay and will definitely be back.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
coltonfinch, Thank you for completing your review about your recent stay at our property. We are happy to hear that you and your family had such an enjoyable stay with us. We do offer pack-n-plays, but we currently only have two that are on a first come first serve basis. We hope to see you again soon.

My mother and I stayed for one night and requested a handicapped room. The room happened to also be a pet friendly room. There is a little room with grass and a trash can that is your own private pet area! It was so cool and unexpected. The shower, with all the handicap bars, low shower hand wand and the amazing shower head was spectacular. I didn't want to get out. Only complaint is the ice machine is on the second floor. Not very handicap accessible. But there are elevators if necessary. The beds were heaven, pillows nice and fluffy and plenty of them!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
melaniewilmar, Thank you for completing your review about your recent stay at our property. We are happy to hear that you had such an enjoyable stay with us. Being built in 2020, we have all the update safety and ADA codes. The pet runs are a very unique feature that can be found only at a few properties anywhere. We apologize for any inconvenience you experienced getting to our ice machine. We hope to see you again the next time you travel to the LC Valley.

Nice clean and modern. The stay here was very good. They have nice modern rooms. They are quiet and comfortable. The breakfast is very good, even with omelets made to order. Overall I highly recommend this hotel.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
pers0nalview, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our facility and breakfast selection. We look forward to seeing your again the next time you travel to Clarkston.

The Staff and facility are warm, inviting, friendly and caring. A beautiful sense of teamwork, more like family that made us feel at home and welcomed. The room was beautiful, warm, inviting and wonderfully clean.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
friedeggsandham, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff. We hope to see you again soon.

From the moment my granddaughter spilled the chocolate shake in the lobby during check in until I came back to pick up the tablet she left under the bed, the staff was exceptional. They all went way out of the way to make us happy and comfortable. We came down later for breakfast. The eggs had been sitting awhile. I definitely would have still eaten them but the lady working the breakfast area insisted on making me new eggs with cheese. They were fantastic! I observed the staff interacting with each other. They seemed to work well together with a family tone. Not sure if that comes from the owner, the management or something inside but it definitely contributes to the overall customer experience. The staff should be very proud of themselves.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Odyssey603737 Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff. We have great owners, managers, and staff that give us that family like feel and we also want our guests to have the same type of interaction during their stay. We hope to see you again the next time you travel to Clarkston.

We were greeted by a wonderful young man who helped us get settled quickly. This was a beautiful hotel and well kept. We appreciated the cleanliness and the extra effort cleaning for Covid. The breakfast was super. I liked having someone cook it for me. The waffles and eggs were cooked to order. Thank you for a delightful stay.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Donna H, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff, cleanliness, and breakfast selection. We hope to see you again the next time you travel to the LC Valley.

Overall a great stay at a nice clean location! Our check-in process was super easy, the room was great, and staff was kind and acted like they wanted to make our stay a good one. But the breakfast and omelet bar takes the cake! It was amazing!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Troy B, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff. cleanliness, and breakfast selection during your stay. We hope to see you again the next time you travel to Clarkston.

We had such a wonderful time at the Clarkston Best Western Plus. Our room was lovely and the bed was perfect. I can't remember the last time I slept so well while traveling. The breakfast was amazing with a variety of choices to satisfy all the food groups, including the option of a custom made omelet. The decor was River/fish themed using one of my favorite colors in such a tasteful way. The staff was so personable and fun to talk with. This was our best motel stay all year!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
sing4moore, Thank you for completing your review about your recent stay at our property. We appreciate all of your kind words about our staff and our facility. We are happy to hear that you got such great rest during your time with us. We look forward to seeing you again the next time you travel to Clarkston.

Great place...and it is very clean. They really pay attention to the details. Excellent breakfast, and the staff is always friendly and willing to help. They have a nice year-around pool, and a well-equipped workout room. Best place to stay in the Lewiston-Clarkston valley.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
852cythias. Thank for completing your review about your recent stay at our property. We appreciate your kind words about about our facility, breakfast selection, and our staffs' service during your stay. We look forward to seeing you again the next time you travel to the LC Valley.

In Washington State, masks are required in indoor public places. We felt very unsafe in our room when housekeeping showed up with no mask in the middle of a pandemic, in an area of the state that has lower than average vaccination rates. Also, absolutely no enforcement of mask wearing for other guests in public areas around the hotel.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Autumn Hill, Thank you for completing your review about your recent stay at our property. We do require our staff to wear masks and we apologize this was not the case during the your stay and we will look into this further. We do not accost our guests about wearing masks as many have a medical issuesor other reasons. We apologize that this affected your stay with us. Kyle Baker Director of Sales

We stayed here for the first time and really enjoyed our stay, the staff was great, rooms were great, breakfast was exceptional, great value for the price. We will stay here again when we are in the area.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Patti J, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff, facility, and breakfast selection. We look forward to seeing you again the next time you travel to Clarkston. Kyle Baker Director of Sales

Yes, it is new and a bit too modern for my taste but it has a great outdoor seating area with a fire pit and has a large lobby area with a variety of seating choices. Both are nice when you are there with friends and don't want to hang out in your room.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Harley Adams, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our common areas and we are happy to hear that you were able to take advantage of them. We hope to see you again the next time you travel to Clarkston. Kyle Baker Director of Sales

My family and I stayed overnight on a trip into the Clearwater Forest Area of Idaho. We had previously stayed at an older Best Western which is not listed under the BW name any longer. The BW Plus Inn at Hells Canyon was a great experience. All phases from Check In to Check Out were a perfect experience including the staff(thank you again Dyan). The free breakfast was the best!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
kknrinc, Thank you for completing your review about your recent stay at our property. We are happy to hear that you enjoyed our new property with its made-to-order omelet bar. I will let Dyan know how much you appreciated her service during your stay. We hope to see you again soon.

I had stayed at the Best Western here a few years ago and was a little surprised to see it has moved. They built a nice new one. It is much better than before. The service was excellent, the rooms are very nice and the breakfast is very good. The do offer omelets made to order which is a nice touch. Over all it was a good stay.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
pers0nalview, Thank you for completing your review about your recent stay at our property. W appreciate your kind words about our facility and staff. We hope to see you again soon.

I was already impressed when I walked into the bright and open lobby but my enthusiasm for this property grew throughout my stay. The hotel is new, modern and very clean. The rooms are spacious with a large seating area. The front desk staff was very courteous and extremely helpful. The breakfast selections were plentiful and included custom made omelets...which were fantastic! The pool area is not large but it is nice and was great for an evening of swimming and games. We enjoyed our stay and would certainly stay at this property again.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
AmosObadiah, Thank you for completing your review about your recent stay at our property. We appreciate you kind words about our facility and staff. We hope to see you again soon.

The doggy area was sprayed with poison and we were not informed. Had I not seen the employee do this our dog would have been exposed to poison. Also not one employee wore a face mask. This was during a face mask mandate.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
krdesq, Thank you for completing the survey regarding your recent stay at our property. The weed killer we use in our lawn is safe for animals after it dries in 3 to 4 minutes after being sprayed. We supervise the sprayed area for that time so we don't bother guests during their stay. As far as the mask situation, we apologize that you may have ran into some employees that were not wearing masks. We will to our best to address constantly changing issues such as the mask mandates, even for fully vaccinated staff, to help keep our guests as safe as possible. In doing so, we would like to point out that when you spend the majority of your in Lewiston, ID for Hot August Nights, where there are large crowds with zero mask mandates, you are quite likely to negate the safety from our staff all wearing masks at all times. We wish you the most healthy well wishes during this pandemic, and hope that you and your family made it home safe. Kyle Baker Director of Sales

We were greeted as we walked into the door. They were quick efficient, and answered any and all questions. We were there to go to the Car Show and a quick visit to family! The rooms were spotless, the mattress was just what our bodies needed. The Breakfast was great! :-)

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
854margarety, Thank you for completing your review about your recent stay at our property. We appreciate all of your kind words about your stay with us. We are happy to hear that you were able to enjoy Hot August Nights Car Show and spend some time with family while you were down. We hope to see you again the next time you travel to the LC Valley.

Love the new building and location. We will stay here every time we are in the area. The breakfast is great with made to order omelets. The pool and fitness areas are clean. Areas to gather both outside and inside.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
dschoales, Thank you for completing your review about your recent stay at our property. We appreciate your loyalty and are happy to hear that you enjoyed our breakfast, pool, and fitness room. We look forward to seeing you again the next time you travel to Clarkston.

This is a newer building, the staff was with fearful, the rooms were very clean and amenities were great! Our breakfast was the best ever, they have an Omelet to order here!! What?!?!? Yes!!! I will stay here again for sure when traveling this direction!!!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Pamela986, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff and our amenities. We hope to see you again soon.

Had taken short trips and AirBB. First hotel in 18 months. Staff was great! Friendly and efficient. Check in and out quick.. Breakfast was back up, excellent omelets and server. Lots of choices. Location very convenient but don't look for views. Not crowded. On par with prior visits to BW, but first visit in Clarkston.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
AARON Y, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff and our breakfast options. We hope to see you again soon. Kyle Baker Director of Sales

I would stay at this hotel again in a heartbeat! The staff was amazing, the rooms were very clean and their pet friendly rooms were nothing I've ever seen before! There was a door that opened to a private enclosed patio that had astroturf for my baby to do her business! The beds were extremely comfortable! All in all a great stay!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
SandyMyBellam Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our facility and we are happy to hear that puppy enjoyed our private pet runs. We hope to see you again the next time you travel to Clarkston.

AC went out in home during 110's degree weather. Stayed one night at the hotel until repairs were made. The hotel was very nice.The front desk clerk was friendly and helpful. Fantastic breakfast served and breakfast staff were great.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
johnson1962jerry, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff and facility. We are glad that you chose us for escaping heat while your repairs were made. Hopefully we will see you under better circumstances next time.

This was a very nice hotel and thoroughly enjoyed my stay. This hotel is fairly new. I think about a year old. Location was great The workers were very friendly. Breakfast was fantastic and not grab n go. It was real food prepared by order in the morning. Swimming pool and hot tub are open. The fast jets were not workin in the hot tub but really enjoyed a soaking none the less.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
tjuarez2021, Thank you for completing your review about your recent stay at our property. We appreciate all of your kind words about our staff, breakfast, and facility. We hope to see you again soon.

A beautiful new hotel. We have stayed here many times since they opened and they just keep getting better. The breakfast is great----made to order omelets and waffles. Great staff. The only thing I would change is I would like room darkening shades--but again that is just me

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
shirleyg468, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our facility and breakfast selection. We will look into your suggestion about shades. Thank you for your continued business. We hope to see you again soon.

Although a bit pricey for Clarkston, this is a nice hotel. There is food within walking distance and I found my room nice and quiet, with minimal road noise even though I was on the traffic side of the hotel.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
beej964, Thank you for completing your review about your recent stay at our hotel. We appreciate all your kind words about our the comfort of our facility. We look forward to seeing you again the next time you travel to Clarkston.

The staff went above and beyond to make the stay great. The staff works as a team to make the stay wonderful. We would highly recommend this hotel to anyone. We had a great time and will return. Thank you

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
trmashak, Thank you for completing your review about you recent stay at our property. We appreciate your kind words about our staff and their service and their service. We look forward to seeing you again the next time you travel to Clarkston.

Super clean hotel, quiet and friendly staff. Overall very decent stay. Only complaint was the pillows were to hard. Had trouble getting comfortable. But the property was nice, rooms were clean and they act had a real breakfast.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
BillJK9 Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff and cleanliness. We apologize that you did not care for the firmness of our pillows. We hope you will choose us again the next time you travel to Clarkston.

Room and hotel very clean and very friendly to fur babies .Enough we didn't stay in one, thought it was a great setup for some rooms to have pet kennels off the rooms. Staff very friendly & helpful with any requests/needs. Loved the breakfast cooked for you by others rather than having to make your own waffle. Very nice addition to the Lewis Clark Valley.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
sherrinorton47, Thank you for completing your review about your recent stay at our property. Our private pet runs are a unique feature at our hotel and have been a hit with pet owners. We are happy to hear that you enjoyed our breakfast selection. We hope to see you again the next time you travel to Clarkston.

No reservation, walked in and inquired about room availability. I explained to Jared I was traveling with my 93 year old mother, he took care of us. We were provided with a room directly across from the outside entrance with all the disability needs required. My mother was able to bath without concern of falling. It was such a blessing, allowing me time to relax. The beds were comfortable. Air conditioning worked properly. Rooms are furnished nicely. WiFi worked perfectly. It was nice to have cooked-to-order breakfast. The women who were cooking were personable and friendly. I would highly recommend the Best Western at Hell's Canyon and say hi to Jared.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Fletch182, Thank you for completing your review about your recent stay at our property. I will Jared know how much you appreciated his service during your stay with us. We are happy to hear that you enjoyed our breakfast selection. We hope to see you again the next time you travel to Clarkston.

We have stayed here twice since they opened in the fall. We stayed in a King suite the first time which was perfect with our daughter along. The beds are very comfortable and the service and friendliness outstanding! Breakfast was very good with made to order omelettes or waffles. The design of the hotel is beautiful and the pool/spa very nice! The only negative was that there were a lot of tweens staying at the hotel who were there for a sports tournament. They needed a bit more supervision with noise and running in the halls late at night and very loud and somewhat obnoxious during breakfast. That was not the hotel's fault but the parent/chaperones. I say this as a parent of a young teen myself...

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
tbroehl, Thank you for completing your review about your recent stay at our property. We apologize for any unrulily guests that you encountered during your stay. We appreciate your kind words about our facility and our breakfast options. We are happy to hear that you were able to try one of our kitchen suites as they are huge and are perfect for traveling families. We hope to see you again soon.

We purchased a home in the area and needed a place to stay for a few nights until we could move in. We stayed in the suite with two queens and one murphy bed. They provide a large nightstand that have the USB plug-in, on their lamps. ( I hate looking for a wall outlet to plug my phone into) We booked two nights but had to extend several times without any issues. The staff was very helpful and friendly. The morning breakfast was amazing and I was shocked that they were even offering a hot meal. I would definitely stay here again and highly recommend it.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Departure223613, Thank you for completing your review about your recent stay at our property. We appreciate all of your kind words about our staff, facility, and breakfast. We wish you the best with your new home.

Can you say, maid service, real breakfast, friendly staff, clean rooms, and no mask shaming at a reasonable price? I travel often and this is the first and only hotel I've stayed in that was operating somewhat normally. Full staff with smiles, all of the expected amenities with very few restrictions, and all this in a clean, new hotel. Thank you for running an actual hotel without making excuses or apologies for crummy service to bolster your profits!!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
jh17190, Thank you for completing your review about your recent stay at our property. We have had restrictions that we had to follow to comply with COVID Restrictions, but we stop the same day that we are allowed. Guest satisfaction is our top priority, and are happy to hear that you enjoyed your time with us.

The staff at this hotel made my trip exceptionally above my expectations. This is a must stay destination. The full made to order hot breakfast was enjoyed by my whole family. The indoor pool and hot tub were sensational!!!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
davidlambert2, Thank you for completing your review about your recent stay at our property. We appreciate all of your kind words about our facilities and are happy to hear that you had such a sensational time with us. We look forward to hosting you again the next time you travel to Clarkston. Kyle Director of Sales

The staff was so accommodating. Very wonderful experience, especially during COVID restrictions. Location convenient to food, coffee shop and grocery store. Nice pool and hot tub, everything was very clean.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
tracymooney Thank you for completing your review about your recent stay at our property. We appreciate all of your kind words about our staff and their service during your stay. We look forward to seeing you again the next time you travel to Clarkston. Kyle Director of Sales

We tried to check in at 2:45. Room wasn't ready as rooms were supposed to be ready by 3. Ok no big deal. Called back at 4:30. Not ready. Came back at 6:40 given a room key. Walked into a dirty room. Came back down to talk to the staff. They asked if I walked into the correct room. I said the room number they confirmed and acted like I was crazy. They checked the room. Yup, it's dirty. Asked for a different room. Told I would have to wait. Finally got into a clean room after 7pm. Next day, Key wont work & was expired after one night. Key programming machine down. Had to find a housekeeper to get into our room. Overall terrible customer service- no one willing to resolve any issues within any timely manner. I will not be back.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
707amiew, Thank you for completing your review about your recent stay at our property. On the behalf of the entire staff, I would like to apologize for not exceeding your expectations during your stay. We will take your review and implement how we can do things better. We hope that you will give us another try so we can give you the exemplary service that we are known for. Kyle Director of Sales

I came to this hotel for a place to stay with me and my boyfriend while I had a test I had to take for WSU. The hotel is super clean and the staff are amazing. We originally got a King mini suite, but since they were short staff and our room wasn't ready, they kindly upgraded us with out any additional charge to a full king suite. Our room was amazing, and I bet all the others are as well! Highly recommend.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Nucciok17, Thank you for completing your review about your recent stay at our property. We apologize that your room wasn't ready at check-in time, but I am glad our staff was able to make it right. I am happy to hear that you enjoyed your room so much, and yes, all of our rooms look great. We look forward to seeing you again the next time you travel to Clarkston. Kyle Director of Sales

Solomon at the front desk was extremely welcoming and hilarious. I'd even go as far as to say he was the friendliest hotel staff member I've ever met in my life. If hotel managers are looking for a way to make an impression or make guests feel comfortable when they check in this is the type of guy to hire. In fact, all the staff were all very polite and professional. Our room was huge, clean, and just overall excellent. The pool and hot tub were great. We slept in so weren't able to eat breakfast. Highly recommended!

Finally found a place to return to! We travel to Lewiston to visit family regularly and have stayed at quite a few hotels in the area, I can say we have finally found a place worth returning to. We are a family of 5 and have been struggling on finding a place to stay that meets our needs, but this checks all the boxes: 3 beds, kitchen, complementary breakfast, and an indoor pool, not to mention a wonderful staff. Soloman at the front desk was so welcoming and personable he should get a raise!

Did not care for this place. Some staff were not very nice. Asked for pool towels and they said they couldn't get us any because they were too busy and there was non available. Not allowed to take room towels to pool so had to walk wet through hotel. People without masks even though the sign said to wear masks. They did not ask people to put them on. VERY small bathrooms and uncomfortable beds and pillows. Hole in the wall and could see light through to other room. Thank goodness my family was in the other room. Told staff so hopefully will be fixed.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
520jodyb, Thank you for completing your review about your stay at our property. On the behalf of the entire staff I would like to apologize for not exceeding you expectations during your stay. All of our mini-suite rooms have the older style bathrooms where the vanity is inside the bathroom with toilet and shower that might be more to your liking. We did have maintenance fix issues with your room and thank you for bringing that to our attention. We hope you will give us another try the next time you travel to the LC Valley. Kyle Director of Sales

Pretty standard Best Western. Brand new facility. Don't expect mask wearing. They have signs posted on the entry and exit doors stating that "Those in government have ordered all persons entering indoor facilities to wear a mask" Then is goes on to state if you don't have a mask we'll assume you have a medical condition and please come on in. We welcome your non mask wearing business. Also expect a laminated religious statement in your room. Owners can expect to NOT get my business in the future.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Marcus_O_Really Thank you for completing your review about your recent stay at our property. On the behalf of the entire staff, I would like to apologize for not exceeding your expectations during your stay. I personally, along with much of our staff, do wear masks. However, we do have workers and employees that are exempt from this policy. The travelers prayer is nothing more than wishing everyone who comes in a safe and fruitful trip. It is no way meant to offend or exclude. I am sorry that it felt that way to you. We do hope you will come try us again.

every part of the staff was awsome.the facility was top notch.i'll definitely stay here again!!hope for the hot breakfast next time.special cuddos to the maintenance and cleaners.the toilet was loose,got fixed while we were out to lunch

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
joesuzor, Thank you for completing your review about your recent stay at our property. I am happy to inform you our made-to-order omelet/waffle station is back to working order. We are sorry that this affected your stay with us. We hope to see you again soon.

A gorgeous hotel that still has some bugs to work out but they are doing an amazing job. A hot made to order omelet in the morning---which was truly a surprise. The people are friendly and doing a great job. Will be staying here again

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Shirleyg468, Thank you for completing your review about your recent stay at our property. We appreciate you understanding about "ironing out the creases in a new property" generally they are minor things, but we just don't know about them until we are up and running. We are happy to hear that you did have a great stay. We look forward to seeing you again the next time you come to the LC Valley.

We had a great stay at this hotel for our basketball tournament weekend!! Very accommodating and everyone was laid back, it was a nice change of pace. Will definitely stay there again in the future!!!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Rachpatt1992, Thank you for completing your review about your recent stay at our hotel. We are happy to hear that you enjoyed your basketball tournament and had such an enjoyable stay with us. We look forward to seeing you again the next time you travel to Clarkston.

Our stay was good besides having an extremely late check in as the rooms in our group were not ready. Some rooms weren't even ready until 7pm. The made to order breakfast due to covid was really impressive. Also, note that they do not have pull out beds in the suites. We had to purchase a blowup bed for our child. The staff said the Murphy beds were on back order due to covid.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
Brandimond, Thank you for completing your review about your recent stay at our hotel. On the behalf of the entire staff, I would like to apologize for not having your room available at 3pm as advertised. We unfortunately had a few housekeepers that called in sick, but we had all managers on deck trying to get rooms available to our guests. I hear that they may take a few more months before we get out sofas but we are selling our suites and mini-suites at a discounted rate until they 100% complete. We are sorry about any confusion about these rooms. We look forward to seeing you again the next time you travel to Clarkston.

I stayed at this hotel mostly because it is new and I was curious about it. The staff were all very polite and professional. Everything is very clean, the beds are comfortable, and the rooms are nicely appointed. The pool is open and hot breakfast is served daily, complete with made-to-order omelets and Belgian waffles. The only drawback is that the heating/air conditioning unit is loud and kicked on every few minutes during the night -- making it hard to sleep.

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
390dianar390, Thank you for completing your review about your recent stay at our property. We appreciate your kind words about our staff, service, and facilities. Our in-wall ptac units do have settings for the fan to continuously, so you don't have the on/off issue in the winter and summer weather. We look forward to seeing you again the next time you travel our direction.

The décor of this hotel was spot on for the region. The native American pictures and the fish designs on the floor were outstanding. Staff was great help. Breakfast omelet bar was a good start to the morning. The place is brand new and beautiful!! :) I'm glad we found it, was one of the reasons we had such a good time on our stay. The other is the fishing!!

Kyle Baker, Sales at Best Western Plus the Inn at Hells Canyon, responded to this review
pvaldez2020, Thank you for completing your review about your recent stay at our property. We appreciate all of your kind words about our staff, service, and facilities. We really glad that you enjoyed it here, but we do hope your fishing adventure went well. We hope to see you again the next time you travel our direction.