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Best Western Hotel Yuba City Inn, Yuba City

4.0/5  - basé sur 285 notations.
894 W Onstott Road, 95991-3519, Yuba City, United States - visualizzare mappa
Best Western Yuba City Inn - Facciata dell'albergo Il Best Western Yuba City Inn è situato nel centro di Yuba City. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il Best Western® Yuba City Inn è situato in centro a Yuba City, nei pressi della catena montuosa delle Sutter Buttes, nei pressi dell'autostrada 99 e vicino a numerosi negozi e ristoranti. Yuba City fu originariamente fondata dai cercatori d'oro, ma sono ancora molte le cose che potrai fare in questa zona, oltre a cercare fortuna. Potrai gustare una tazza di caffè in camera e prepararti a una giornata intensa con la colazione all'americana servita gratuitamente nella nostra sala da pranzo. Informati sulle attrazioni di Yuba City sfruttando l'accesso gratuito a Internet ad alta velocità in camera o nel business center dell'hotel. Potrai visitare cittadine risalenti all'epoca della corsa all'oro come Grass Valley, Nevada City e altri centri situati tra le colline ai piedi della Sierra Nevada. Potrai fare un'escursione a piedi o in bicicletta sulle Sutter Buttes, note come la "catena montuosa più piccola del mondo", oppure lungo gli altri numerosi itinerari di Yuba City e dintorni. Potrai visitare il Bicentennial Living Witness Tree, una quercia di oltre duecento anni. Lungo i fiumi Feather e Yuba avrai l'opportunità di campeggiare, pescare, cacciare e andare in barca. Il nostro hotel è a breve distanza dalle zone di Gridley e Live Oak, famose per le risaie, la caccia all'anatra e l'osservazione degli uccelli selvatici. Tra le aziende e organizzazioni situate nelle vicinanze dall'hotel sono incluse Sunsweet Growers, Sierra Gold Nurseries, Orchard Machinery Corporation (OMC), Valley Truck and Tractor, John Deere, Beale Air Force Base, Yuba College, Sutter Health e Freemont-Rideout Hospital. Yuba-Sutter è ad appena 40 minuti in auto da Sacramento, a un piacevole viaggio panoramico di due ore dal lago Tahoe e a sole due e mezza da San Francisco, ma anchemolte altre destinazioni della California sono raggiungibili in giornata da qui. L'hotel è accessibile tramite le autostrade 20, 99, 70 e 65. L'aeroporto internazionale di Sacramento è a soli 40 minuti a sud. A breve distanza dal nostro hotel di Yuba City potrai assistere alle corse automobilistiche dell'autodromo Twin Cities o fare acquisti nei negozi del centro commerciale Yuba Sutter. Potrai assistere a uno spettacolo presso lo Sleep Train Amphitheater, che dispone di spalti e prato e offre intrattenimento di prim'ordine. In questa zona non mancano inoltre gli eventi sportivi, come le partite dei Gold Sox, le gare di motocross, le partite di softball e i tornei di calcio. Ti auguriamo un soggiorno gradevole!

Best Western

Hotel Yuba City Inn

LABEL_ITINERAIRE

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i vantaggi dell'hotel

  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 285 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
122
Molto buono
106
Nella media
35
Scarso
14
Pessimo
8
CONSULTARE I PARERI SU
Affari Affari
87
Business Business
60
Da solo Da solo
15
Di coppia Di coppia
29
In coppia In coppia
57
In famiglia In famiglia
74
Viaggio con amici Viaggio con amici
40
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Business stay"

4
01/11/2018

A pretty clean and comfortable room. I really appreciated the veteran discount. Pool, sauna looks good. We will see how the breakfast is tomorrow morning. You also get reward points in which I use toward southwest airline flights. Overall a good deal.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you so much for the great review!! We are glad to hear that we are meeting your expectations so far. We look forward to you making Best Western your hotel of choice. Should there be any other way to better serve you, please let us know. Have a great day! :)

"Clean and friendly staff"

5
22/10/2018

We have stayed at many hotels this year with travel sports. This was one of my favorite. The staff was friendly, and the rooms were clean. The breakfast wasn't bad, and the girl working in there made every effort to make your meal enjoyable! I was pleasantly suprised how nice the hotel was.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you so much for this wonderful review! We're so happy to hear that we made your stay a comfortable one. Thank you greatly for choosing our hotel and we hope you make Best Western your hotel of choice. Please let us know if there's anything else we can do to serve your lodging needs. We hope you have a wonderful day :)

"Remake of HIE"

4
21/10/2018

The last time I stayed here, the Notel was Holiday INn Express. The rooms are spacious and have been remodeled HVAC has been updated. Room has a large refrigerator and microwave. Great touch. Breakfast was carried each day. Waffle and pancake machines!!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for that wonderful review. Your feedback really helps us improve the quality of hotel in order to better serve our guests. We are glad to hear that you enjoyed your stay. Hopefully, you will make Best Western your hotel of choice. On behalf of all of us at Best Western Yuba City, may you have a great day! :)

"Stay somewhere else"

1
03/09/2018

If you can see past people shooting up, smoking meth, partying till 2-3am and screwing in the hot tub, it's a decent hotel. Staff jotted down some notes when I told them what happened but acted like it was a completely normal occurrence there. I doubt they even clean out the hot tub.

Best Western Y, General Manager at Best Western Yuba City Inn, responded to this review
Thank you again for bringing this issue to our attention. The safety and security of our guests is always our top priority. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept ours apologies for the inconvenience during your stay and I assure you this isn't a normal experience our guests always has. We will be taking necessary measurements to make sure this isn't repeated again. If we can be of any further assistance please contact us directly at 530-674-1650.

"Great location and very clean"

5
27/08/2018

The Yuba City is a great location with easy access to many local eateries. It is very clean and well looked after with the staff very helpful and friendly. The rooms are clean and large with good facilities in house.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for choosing our hotel. We appreciate your business and feedback and hope to see you again soon!

"Good"

4
15/08/2018

Good place. Clean,good shower, comfortable bed nice staff. Didn't have the breakfast so I can't judge how it was. Pool looked very nice though I didn't have a chance to get in it. Would recommend to anyone

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for choosing our hotel. We appreciate you taking the time to leave a review. Your business is very important to us and we hope to be of service to you for your future lodging needs.

"Very nice and Clean Place to Stay"

4
16/07/2018

We decided to give this place a try due to the moderate price. We have not been sorry! We usually stay at the Hampton next door but we have spent so much time in Hotels we thought we would save a little $$$ by staying here. Great place to stay moderately priced for a good clean comfortable room. The front desk staff has been great and Robin was very helpful for being brand new. He hand carried some extra towels to my room instead of making me go to the front desk. Thank you Robin!! Overall if you are looking to save a little $$ but looking for a great place to stay look no further you have found your place in Yuba City. If you've found this review helpful please let me know!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for choosing our hotel. We are happy to hear that your stay was satisfactory and were treated with hospitality. Your business and feedback is valuable and appreciated. We hope you will choose us again in the future. Have a wonderful day! :)

"A good hotel choice for the Yuba City area"

3
07/07/2018

I stayed here on a business trip and the hotel proved to be sufficient for that purpose. There are some restaurants and stores close to the hotel. Overall, the rooms and facilities were clean but you can tell that it is a busy hotel. The breakfast room is small and became very crowded. Additionally, the parking lot fills up at night as well. The staff was accommodating. This is probably the best choice for an affordable hotel in the area.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for choosing our hotel Eli. We value your business and hope to serve you again in the future!

"Great week long stay"

5
01/07/2018

In town for my high school reunion and stayed here. I made this choice mainly because of their no pet policy. But once I was there I was pleasantly surprised further that the front desk staff was extremely friendly and helpful, the room was clean and quiet, and the breakfast was quite good, with lots of variety each day. I would highly recommend this location.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for choosing our hotel Brenda! We appreciate your feedback and value your business. We hope to see you again in the future :)

"Moderately Priced"

3
02/06/2018

We stayed at Best Western Yuba City while visiting family. I chose the property based on price to comparable mid-range hotels. The rooms were clean and pretty up to date. Weak wattage light bulbs, though. Exterior doors. Breakfast was good but needed attendants...perhaps one of the three clerks at the front desk talking about their favorite television shows? Our only problem were noisy guests. First morning at 5:00 were construction crews leaving and yelling at each other across the parking lots. Second night were pilots (self described "gangsta pilots") leaving at 3:00 in the morning. Worse than the construction crews. Wish I knew the airline to complain. So, the hotel was okay but thin exterior walls and windows as well as bouncy ceiling made for little sleep.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Hi Brad, We'd like to thank you for choosing our hotel. Your business is important us and we apologize for any inconveniences during your stay. We will be looking into these issues. We hope to better serve you in the future!

"Yuba City"

4
31/05/2018

The Yuba City Best Western is conveniently located just off of Hwy. 20 and is walking distance to a few restaurants. Check-in was a little long but a group came in ahead of me; the staff worked quickly and checked people in quickly. I had a warm, fresh chocolate chip cookie while I waited which helped. The room was comfortable and clean and a/c worked well.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for choosing our hotel. Your business is very important to us and we hope to have gained your business in the future!

"Poor"

1
20/04/2018

Noisy construction worker hotel. I was not offered express check out, not offered my bonus points, the carpets were dirty, and the beds are uncomfortable. This was not my first stay here but it will be my last.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
We apologize for the less than satisfactory experience during your stay at our hotel. Please be assured that as as an elite member, your loyalty points are automatically added to your account upon check out. We hope you will reconsider and stay with us in the future to better serve you.

"Great service! Very attentive. Great price! Very clean"

5
08/04/2018

Great service! Very attentive. That is very huge for any hotel. To have friendly employees & being attentive even when busy. Really appreciate the young lady with the star on her cheek, taking care of the breakfast. She was hustling & moving to make sure place was clean as we ate. She was very friendly down to earth. Front desk person was friendly & acted very professional. Very clean hotel, amenties is everything you need. Simple but satisfying. Slept great here. Lots of place to eat in area. Movies are near it as well. Overall this best western is one of the best best westerns I've been to.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you kindly for reviewing and rating our hotel. Your feedback is appreciated and we hope to see you again in the future as your hotel of choice.

"Little cheaper then Hampton Inn but just as good..."

4
30/03/2018

Checked in about 4pm, and the room was ready, neat & clean. Just a short walk is a Chilis restaurant, and a new Brewery restaurant, Looked nice. The morning breakfast was good, although not as big a selection as Hampton Inns, but plenty for everyone, and good. Pretty quiet at night. I would stay again, the price was pretty reasonable.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for taking the time to review our hotel. We appreciate your feedback and we hope to serve you again in the future!

"Pleasantly Surprised"

5
19/03/2018

The room deciratuon is very attractive and well done. Very clean. I appreciated that it was surprisingly quiet for a Saturday night. Full hot breakfast...HUGE BONUS! The bed was extremely comfortable and the place is conveniently located and affordable.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your feedback and hope to serve you in the future!

"A nice night sleep"

4
19/03/2018

We arrived late due to photographing a wedding and was checked in promptly. Room was spacious and comfortable. Bed was great and heater was quiet and worked excellent. Breakfast was wonderful and the young girl working kept everything filled and clean. The only issue was both our keys demagnetized while we were at breakfast, so getting back into our room was a challenge. We just got our walking in for the morning. The staff quickly redid our keys and we were able to get back in.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and hope to see you in the future as we look into any inconveniences.

"Volleyball Tournament "

4
17/03/2018

Tiffany was so nice to work with. The previous occupants of our room smoked in it (against policy) and she could not give us another room as it was sold out. She took care of us as best she could. Very nice person! The Inn is very conveniently located near restaurants and the tournament. It was clean and all the staff were very welcoming. The gal running the breakfast did an outstanding job keeping everything stocked with such a great attitude. It's tough to keep up with that many hungry kids and parents. Well done!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and hope to serve you in the future! :)

"Friendly and nice"

4
16/03/2018

Nice staff, accommodating, warm free breakfast, the nice and super friendly person who prepares breakfast (Angie) keeps everything tidy, clean and fully stocked. I spend one week a month there for business and I've had a decent experience. The Hamptons next door costs twice as much but this place is compatible. I Was not able to connect to the internet, but I don't know if it was my phone or something was wrong with their internet.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and hope you return in the future. We will be looking into all concerns in order to better serve you in the future.

"Traveling to 40th high school reunion"

5
15/03/2018

I would highly recommend this place.The room was clean and comfortable.The bed and pillows were top notch. Nice pool. The people working there go above the call of duty to help with your needs. The continental breakfast good.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and hope you return!

"Was going to pan this one , based on initial impression , but things worked out"

4
12/02/2018

Some problems , like a plugged toilet right off the bat , along with non-existent internet - But the desk clerk apparently turned the internet on , and they had a plunger - No on setting for the heat fan - Basically a good night , despite initial misgivings - Hot tub , outside was out of order too ...

Best Western Y, Front Office Manager at Best Western Yuba City Inn, responded to this review
We apologize for any initial inconveniences during your stay at our hotel. We appreciate your feedback and hope to better serve you in the future! :)

"Nice Hotel, Great Staff!"

5
15/01/2018

Nice, clean and well maintained hotel. The staff really shines here, from the front desk to the housekeeping staff, everyone is friendly and helpful. Yummy breakfast with great selections that change daily.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for rating us and for your feedback. We hope to see you soon! :)

"Warm and friendly place to stay for money spent."

4
09/01/2018

It was cold out, so employees wore jackets and didn't see names. However I spoke with 2nd shift person (Brian?) at length about how area had grown, and nite auditor who checked us out at 4:30 am and was very helpful in giving me our receipt. The breakfast lady was very patient and was always there to replenish breakfast items and keep area clean. There was plenty of breakfast items to choose from. Beds and pillows very comfortable.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your rating and feedback.

"No Longer Dog Friendly"

4
28/12/2017

I like to stay here when I visit relatives. They have very clean, handsome rooms but for some reason at night I always hear the hum of a motor outside the room. I love and use the refrigerator, Very nice beds. Good breakfasts (waffles!)....but after January first they will no longer allow pets so I will have to find other accommodations.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your rating and feedback. We apologize for any inconveniences during your stay and for the news of becoming non-pet friendly as of 2018. We had hoped to not have to come to that decision but unfortunately had to in order to preserve the integrity and quality of the hotel. Best regards from your Best Western Yuba City team.

"Nice place to stay"

5
27/12/2017

Very comfortable, large room, comfortable bed, quiet. Ice machine was pretty far away from our room. Nice pool and jacuzzi. Decor was nice and not beat up like a lot of places. Breakfast pretty good. Different hot items every day. Very clean and a service person was there to help.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for rating us and for your feedback. We hope you return!

"Great value, but unreliable internet"

4
18/12/2017

I would have given excellent, but internet connection extremely reliable and was extremely frustrating during my stay, for I needed to be on line to do work. Front desk helped as much as they could, but appears to be equipment issue.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We are in the process of upgrading our internet speed and connection. We hope to see you in the future.

"Thanksgiving"

4
02/12/2017

I usually stay at another comparable hotel while in Yuba Citybut they were full in October 2017. So that was the first time I stayed here and liked it better. So I'll be returning in the future. An onscreen TV guide would be nice

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback!

"Nice comfortable hotel"

4
28/11/2017

Hotel was comfortable, clean and we were satisfied with our stay. As with hotels with outside door access people coming and going can be a bit noisy (inconsiderate) but not the hotel's fault. We would definitely stay there again.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We do apologize for any inconveniences during your stay. Hope to see you soon!

"Two separate stays"

5
20/11/2017

Stayed here on two weekends in November. The location is great with restaurants within walking distance. The staff is wonderful, remembered us and extended a great rate to my brother who made his reservation at the last minute. The breakfast is good with many choices from hot eggs and waffles to cereal and yogurt. The beds are comfortable and the rooms were very clean and have a microwave and fridge, which I appreciate.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and hope you return soon! Happy Holidays :)

"ALOT of SMOKERS"

3
01/11/2017

thin door with a lot of outside noise. nice people working there and close restaurants. crowded parking lot and very difficult to go north from this hotel. A lot of smokers in the common hall near other rooms

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
We apologize for any inconveniences during your stay.

"Pregnant Rosa in Housekeeping"

5
26/10/2017

Amazing Staff. Pregnant Rosa went above and beyond for us. We were in California for my 95 year old Aunts funeral and my 87 year old mother became very ill from the stress. We had to have a 2nd room clean and bed change 1 of the days we were there; Pregnant Rosa was so nice and friendly, with out any complaining about the situation

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We are happy to inform you that Rosa was rewarded for her hard work due to your review. We appreciate your business and hope you return in the future.

"Just OK"

3
23/10/2017

The front desk staff were friendly and efficient. The room was pretty clean, but the carpet was badly stained so it made it look dirty. The biggest complaint I have was, because the rooms all have an outside entrance, the cement hall carried noise to extreme. Housekeeping woke me at 5:30am the first morning and, after mentioning it to the front desk, waited until 6:30 the next morning! I understand that happens with other guests making noise, but not the hotel staff. The bed was very comfortable and the bed linens very nice.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We apologize for any inconveniences you may have experienced during your stay. We are looking into these issues in hopes to better your stay in the future.

"Best Western Yuba City"

4
20/10/2017

The Staff were friendly and professional, quick and easy check in, clean room, easy parking, comfortable bed, quiet room overall a positive experience, will stay there again. Internet access was smooth , no complaints at all

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We hope you return!

"Helpful staff"

5
20/10/2017

I recommend this BW for the friendly and helpful staff, the clean liness of the room and the breakfast items. I would stay there again.. We left our iPhone 6 charge cords in the room. I called when I got home and talked with Tiffany. She said she would check and see if they were recovered from the room. She called the next day and they were found!! They will be shipped to me. I am happy!!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your helpful feedback. We hope you visit in the future!

"Great Stay during Evacuations"

5
19/10/2017

When we had to evacuate, we went to a different hotel the first night because this one was booked. As soon as we could, we switched, and boy were we glad we did! Thankful for the great service and clean rooms!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
We're glad you stayed with us. Thank you for your feedback. We hope you return and hope all went well.

"Well done!"

5
18/10/2017

i stayed at this hotel for 4 nights while working in Yuba City. I was very impressed. The hotel was in an area affected by NoCa fires. Many hotel occupants were evacuees - families, animals, etc. Hotel staff appeared to be very respectful and supportive of those guests. It appeared that the majority of the guests were evacuees. Nonetheless, there was excellent housekeeping service, breakfast, service. I commend the staff and management of the hotel for a job well done!

"Horrible Service"

1
30/09/2017

The hotel itself is about average. Rooms are clean. Not real fancy if you're looking for fancy. Don't expect the hotel staff to care or do anything to make your stay a good one. The first set of keys didn't work at all. Then I had to go to the lobby every time I needed to get into my room because the keys worked once, and never again. Breakfast isn't fancy, but well presented.

BestWesternHotels, Corporate at Best Western Yuba City Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Best of the Rest"

3
24/09/2017

When traveling to Yuba City, your choices for top tier hotels is limited to say the least - mid tier hotels and below are the norm. If you can't stay at the top rated Yuba City hotel, this Best Western is your next best option. It's good, but not great...the quality for just about every measure is just not up to "great." Linens, beds, fitness equipment, lack of USB charging outlets in the rooms, padding on ironing board, toiletries, etc.... Lighting in breakfast area is dim - not a bright happy area. Internet in room at far rear of hotel was marginal. Toilet initially flushed poorly, got progressively worse and backed and flooded late at night. To hotels staff's credit, it was fixed the same day it was reported (in the morning). Your stay here will be good - just not great based on staying here at least once a year for the past 3 years.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We will looking into all concerns in hopes to better your experience in the future.

"Survey"

4
22/09/2017

Very comfortable stay, clean, great amenities, staff very polite and efficient, offer accommodations for pets, easy access to motel from freeway, and great senior/AAA discounts. Overall a very pleasant stay.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for choosing our hotel and for your feedback. We hope you return to visit us in the future!

"Excellent"

5
22/09/2017

The staff went out of their way to find us a room. Even when the hotel was sold out. Just when the phone rang and Roquel ran out and told us they had an opening. So thankful. I would always recommend.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you so much for stopping at our hotel. We appreciate your business and we are glad we were able to meet your needs. We hope you return in the future. Thank you for your feedback!

"Very nice hotel"

5
20/09/2017

This was a very nice motel for the price. It was clean, and quiet. The staff was very helpful and it was a pleasant stay overall. When I first checked in I was assigned a room with a non-functioning air conditioner. The check-in staff quickly assigned me another room without hesitation. They were very helpful.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
We apologize for any inconveniences during your stay. We appreciate your feedback. We hope you will return in the future and allow us to accommodate you with a better quality experience.

"Great Place!!"

5
17/09/2017

The staff here is so friendly and helpful! very clean rooms and pool area and grounds kept up very well! Good selection in breakfast area, with a very nice hostess, we will be back for sure, Thank you for a great stay!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for reviewing our hotel Doreen. We appreciate your business and we hope you will return in the future! :)

"No wifi signal in the room, fitness center is dangerous."

1
16/09/2017

The value of the best western yuba city is decent but with no wifi connectivity in my room, I couldn't do any work. The elliptical machine and treadmills are in dangerously poor condition and I was thrown off the treadmill twice. Eggs at breakfast are gross. Stay at the Hampton if you're in Yuba city. Even the econolodge is better!

BestWesternHotels, Corporate at Best Western Yuba City Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Excellent!"

5
12/09/2017

I had an extremely difficult trip to make, and Brian at the front desk was so good to me. I had some car problems and he came out to my car to help me. At another point, I broke down crying, and he listened to me and was so comforting. He did everything possible to make my stay as good as it could be. He is a gem and I will always remember how he helped me.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
We appreciate your business and glad we were able exceed your expectations. We hope you will return in the future. Thank you for your feedback!

"Best concert hotel!"

5
08/09/2017

Went to a concert in Wheatland and stayed at this hotel. The location is s little out of the way but the quality made the extra miles so worth it. Been coming here for years, every concert I'm interested in, and always stay here. Friendly, helpful people. Good food and the cost is comparable.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and hope you return in the future :)

"Love this hotel"

5
06/09/2017

Stayed here for a concert at the Toyota amphitheater in wheatland. We really enjoyed this little motel. The staff was phenomenal, and the rooms were very clean. The lobby area had complimentary fresh baked cookies and hot coffee with flavored creamers. There were also snacks available for purchase. Breakfast was decent- eggs, sausage, potatoes, bagels, yogurts, etc. The pool was packed while we were there, so we were never able to use it. The hotel is also close to several restaurants- some within walking distance, others are probably better to drive to. Beds were comfy, linens clean, carpets vacuumed. Would definitely recommend for the price

Daniel H, General Manager at Best Western Yuba City Inn, responded to this review
Thank you for sharing your experience, I am pleased that you enjoyed your stay. Thank you for choosing Best Western, we look forward to any return visit. Thank you, Daniel Howe

"Great place to stay if going to Wheatland Toyota Amphitheater! "

4
06/09/2017

The hotel was great... very friendly staff and super helpful. I had an issue with my booking through a 3rd party company called Cancelon (booked through Trip Advisor). The company never paid the hotel and I ended up having to pay again while there. (Still working on the refund from Cancelon/Trip Advisor). The situation with this 3rd party company was and is very frustrating but the hotel staff has been so patient and helpful - both while I was on site and in the phone calls we have had since my stay. The room was clean and great simple room for a quick overnight while visiting for a concert. The venue was about 12 miles from hotel. Breakfast room is pretty tight in the morning for the continental breakfast but it could have just been due to the busy weekend. It was a friendly, clean place to stay and an affordable hotel.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and hope you will chose our hotel in the future!

"Excellent stay!"

5
05/09/2017

I will definitely stay at this hotel again! I made initial reservations with Tiffanie and she was very professional and friendly! I was happy to have meet her in person. She is a very nice person! Though it was very late at night, the front desk staff was very friendly and welcoming upon arrival. Check in and check out was easy! Breakfast was awesome each morning. Room was clean and the cleaners were also pleasant.

"Good hotel for price point"

4
01/09/2017

I enjoyed the stay at the best western. I have family in the area and came to visit. I have a cat as well I couldn't leave at home, it was helpful that I could bring her. Bed was pretty comfortable, housekeeping kept up the room well. My only complaints are that since I was in a pet room, it did have a little odor, probably from other pets. I don't was in building 3, and the wi fi NEVER worked at all! It was too slow it couldn't get past loading anything that definitely needs to be upgraded.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and take your concerns seriously. We hope you return in the future.

"Clean but shabby"

3
28/08/2017

The hotel is clean. However, the carpets were stained and the pool was not very clean. The maid service was excellent and the service at the breakfast area was,excellent. The food was average at best. Based on my experience the hotel was over priced. Unfortunately, Yuba City does not have many good hotels.

"Very helpful"

5
21/08/2017

We were able to check in early so that we could enjoy the pool before our concert, everyone was so friendly and helpful. Room was very clean and accommodating. The pool was very clean and didn't have the chlorine smell that most pools get. I was impressed by how friendly everyone was and how clean everything was.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you very much for your feedback. We appreciate your business and hope you return in the future.

"snails pace internet and lumpy beds"

2
19/08/2017

snails pace internet and lumpy beds. Don't count on being able to conduct any computer work while there.... it will just continue to time out their internet is so slow. The mattresses need replaced badly. Other than that...friendly staff and great location

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We apologize for any inconveniences during your stay.

"Easy in and out"

4
16/08/2017

I recently stayed one night at the hotel working with ECORP Consulting in the area. It was clean in the hotel and easy to check in and out. I thought the breakfast was very good and the staff was friendly and helpful. The room was spacious and included a desk with plenty of outlets for electronics since I was working I needed to plug in my computer and two phones. There was also a mini-fridge and microwave as well. The only real issue I had was the shower rod needed to be adjusted and I let the management know when I checked out. I definitely would return again when working in the area.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for feedback. We appreciate your business and hope you return in the future.

"Very Comforting!"

4
15/08/2017

Greeted Freindly&Warmly by Charming Tiffianie! Room was very clean, large and comfortable. Enjoyed Clean and cared for pool, hot tub, & exercise rm. Angie was a Great Hard Working efficient Breakfast Hostess. WE left well rested, and fed and terrific find. Will stay here again & Recommend!!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
We appreciate your feedback. Hope you return!

"Great stay wonderful staff"

5
08/08/2017

Easy location to find quiet clean rooms. Fast wi if. Limited tv channels. Beautiful pool but staff makes the difference. Helpful and professional knowledgeable about area. Predictable breakfast but fresh clean Great coffee. Thanjs

Best Western Y, General Manager at Best Western Yuba City Inn, responded to this review
Thank You for your feedback, we try very hard to please our guests and to meet their expectations. I am glad that we were able to meet your needs and fulfill our obligations to you as our guest. Thank You for staying with us at the Best Western in Yuba City, Daniel Howe

"BW Stay"

4
05/08/2017

This BW is more than adequate for a few nights stay. Comfortable, clean, and accommodating, overall a good experience. The price is in the middle of the pack. Plenty of restaurants near by. Try the Dancing Tomato for a good meal with a quiet ambiance.

Best Western Y, General Manager at Best Western Yuba City Inn, responded to this review
Thank You for your feedback, we try very hard to meet the expectations of our guests. I am pleased to see that we accomplished this for you. We look forward to any future visits, again we thank you for your comments. Daniel Howe

"The best"

5
31/07/2017

This motel had many BESTS. Best staff, Best breakfast, Best landscape, best care and more. I highly recommend this motel. The breakfast was above and beyond other breakfasts I've had and I'm on the road a lot. VERY GOOD!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you so very kindly for taking the time to rate us. We value your feedback and we're so glad we met your expectations. Thank you again. Hope to serve you in the future! :)

"Great place to stay"

4
27/07/2017

The Best Western Yuba City has been a great place to stay. It's quiet and the staff is very helpful. Great restaurants to eat at and convenient shopping. I would definitely recommend Best Western Yuba City.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and hope to see you in the future!

"Old property, un-maintained"

2
26/07/2017

Nice staff and a few decent restaurants in the ares. Other than that, a true un-maintained motel. The type of motel usually found close to an interstate where volume of traffic compensates for the very low quality of the product. Dirty rooms, worn sheets, stained carpet, etc. This property is typical of an owner taking profit and not reinvesting. If staying in Yuba use the Hampton Inn if available. If not, make the drive from Roseville and stay at a Marriott property.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
We apologize for your unsatisfactory experience. We take all feedback into serious consideration in hopes that you will return and allow us to serve you better in the future. Thank you.

"Extremely pleased"

5
25/07/2017

We were originally going to stay just one night, but we were so pleased with the service and value, that we stayed 3 nights. The room was nice and clean, the breakfast was satisfying. I would recommend this hotel and would stay here again if ever in the area. The price and our stay was perfect

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
We appreciate your business and your feedback! hope you come back soon :)

"Surprisingly good property"

5
24/07/2017

Stayed here 1 night for son's baseball tournament in Yuba City. The outside of the hotel is nothing to write home about, but the rooms themselves are very nice - well decorated, spacious, look very new. And the staff was wonderful. Would stay here again and recommend to others.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
We appreciate your business and your feedback! hope you come back soon :)

"Best place in town."

5
18/07/2017

If you are staying in the Yuba City/Marysville area you should definitely stay here. Great price, outstanding staff and nice rooms. Breakfast was great, pool is good, for the price this is the. Eat place in town. Hampton is an option, but considerably higher in price. We stayed for $100 with a military discount and even got a $20 gift card for our next visit.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and hope to serve you in the future!

"Good Value"

4
17/07/2017

This particular property doesn't have much curb appeal, as it looks like a small-ish motel and sits just off Hwy 99. BUT...we were pleasantly surprised at our accommodations, and the size of the property! Clean, nice room. Comfortable beds, good shower, and the air conditioner wasn't one of the noisy units that keep you awake through the night. We were extremely pleased with our stay. There are a few restaurants within close proximity as well. We will stay again as we travel through Yuba City.

"Nice Stay"

5
12/07/2017

We were unexpectedly evacuated from our home due to a major fire, and the staff was very accommodating, and sympathetic to our plight. We slept for the first time in two days, and enjoyed the comfort and ambiance of this hotel, all things considered.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback! We appreciate your business and hope to serve you in the future.

"Good Motel"

3
01/07/2017

Everything was good except for the occasional loud neighbors. The air conditioner had a hard time keeping the room at a constant temperature. The bed was comfy for a non memory foam bed, the shower pressure was good.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your helpful feedback. We appreciate your business.

"Quality for the price"

4
26/06/2017

Great place to stay when you don't want to pay the higher rates the hotels have when you are closer to Sacramento. Friendly staff, clean rooms and great price!! No complaints from us! We did not eat breakfast or use any of the other listed amenities, but am very satisfied with the great staff!

Best Western Y, General Manager at Best Western Yuba City Inn, responded to this review
Thank You for staying with us! We really appreciate your feedback. It is our pleasure to serve our guests and to hear that you truly enjoyed your stay helps all of us here at Best Western to ensure we give our very best every day. Thank You, Daniel Howe

"Beat the Valley Heat in Style"

5
20/06/2017

Our travel party included two adults and two children. After a long two-day journey from Colorado, the Yuba City Best Western was the perfect layover on a hot summer day. The entire staff, reception and kitchen, was courteous and helpful. Our room was in a quiet location. The room was clean and the two beds were comfortable. The pool was most enjoyable in the big valley heat. We enjoyed a nice breakfast with a variety of food items. We certainly recommend the Yuba City BW to all travelers through the Sacramento Valley. The hotel has immediate and easy access off Highway 99, which is midway between Sacramento and Chico.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We appreciate your business and hope to serve you in the future!

"Not Quiet but Good Breakfast"

3
18/06/2017

The bathroom exhuast fan was loud and came on with the light with a motion sensor. The sound from outside of the room and adjoining rooms was louder than other places I have stayed. The person taking care of the breakfast was a hustler keeping things stocked and very clean.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback, we take all improvement requests into consideration for future betterment of the hotel. We apologize for any inconveniences during your stay at our hotel.

"Good honest value!"

5
12/06/2017

Clean room good conditions with decent beds for the $. Unfortunately you can experience unsavory guests when trying to be careful with your money. But it's not the fault of the motel. Good location. Good amenities with wonderfully helpful staff.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback! We appreciate your business and hope to serve you in the future. :)

"Great staff unacceptable Internet service"

2
08/06/2017

Avoid this place if you need reliable internet connection. The internet service was so bad I had to go to another location to connect to the internet and get my work done. Unacceptable internet service.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We apologize for your inconvenience. We are looking into any issues that may provide you with better service in the future.

"Water Waste in the Middle of Desert Farmland"

3
07/06/2017

Why waste water? Hotels are notorious for it, with overwashing linens, etc, but why add to that by washing off mildly dirty sidewalks with a hose?!?!? I've used a power washer when I had to, but when all it needs is a sweeping (and that's all I saw a need for when I looked around), using a hose so you can relax and let the water pressure do that for you doesn't make sense. He was at it for nearly 2 hours--that's a lot of water. In a region embroiled in water propaganda wars, I continue to be amazed to see such a precious resource treated as if it's unlimited. "Is growing food wasting water?" many roadsigns ask. Sometimes. Is washing sidewalks with a hose for hours wasting water? Almost always. At least the staff is nice and friendly, if unaware of the role we play in taking care of our precious planet.

Best Western Y, General Manager at Best Western Yuba City Inn, responded to this review
I sincerely thank you for sharing your opinion. We here at Best Western also care about the environment and the conservation of water. We are resurfacing all of our walk ways and to ensure a proper adhesion of the coating a thorough cleaning was necessary. We try very hard to balance our responsibility to the environment while still maintaining high cleanliness standards. Thank you, Daniel.

"Good palace"

5
04/06/2017

The Room was clean and comfortable, the pillows were wonderful. I slept well. The staff was friendly and helpful. The area was quiet and peaceful. They serve a very good selection of breakfast food for their continental breakfast. The service was very good.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. Please come back and see us in the future!

"close to every thing"

5
02/06/2017

This was a very convenient stay close to high school graduation. Got flowers and card at Raley next door. Winco for some snack and wonderful clean pool. Relaxed at pool with friends. The rooms are very nice with perfectly stated decor and BED:) The staff are very nice and helpful. Will stay here again when visiting Yuba City.

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Tank you for your feedback. We hope to serve you in the future :)

"Pleasant surprise"

4
01/06/2017

Our room was ready upon arrival. I was asked if I wanted a ground floor or upstairs unit; because I can have some difficulty with stairs, I requested a ground floor unit. We were given a room in the rear building, near the end - it was amazingly quiet! Didn't hear anything, TV, water running, conversation, etc, from the upstairs room or other neighbors. The room was spacious, nicely decorated (the new neutral - gray), and clean. The bed was comfortable, with plenty of pillows. A/C worked. Parking is adequate. Staff was cordial. Small fridge in room. Hotel supplies shampoo/bath wash in dispenser in the shower. Also soap, lotion in dispenser at the sink. In room coffee (yuk), but it's there. Location was perfect for our needs - will be staying again later in the year!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for choosing our location. Your feedback is very much appreciated! We hope to accommodate your future hotel needs! :)

"Very relaxing. Clean and friendly "

5
06/05/2017

Completely enjoyed our 4 day stay. Room was great. Clean and very comfortable. The front destination was helpful and friendly, but the best was the breakfast room attendent. She was friendly, efficency and always smiling. Breakfast was better than most places with nice variety. We will be back!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback! We hope to serve you in the future!

"A good choice for Yuba City, CA"

4
01/05/2017

Only spent one night, room was comfortable and clean, but I didn't like the hot breakfast offering,only biscuits and gravy. Ugh. Fortunately, there was IHOP just down the street. Otherwise a pleasant stay

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We hope to make your stay more pleasant next time!

"Good spot for specific reason."

4
26/04/2017

We were in town for a friends daughters wedding. We arrived at 2pm and the room was all ready for us. A quick change and off to the Wedding! Our late night return found a close parking spot and a quiet nights sleep. Upon waking up we were able to enjoy the included breakfast of waffles, eggs, bacon and hot coffee along with juices! Then a quick check out!

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you so much for your kind feedback. We hope to serve you in the future! :)

"Clean, affordable, eco-friendly hotel"

4
22/04/2017

I prefer staying here because it is conveniently located right off of 99, offers complimentary breakfast, and provides ample bath amenities in dispensers (so that's a few less things I have to pack!).

Best Western Y, Manager at Best Western Yuba City Inn, responded to this review
Thank you for your feedback. We hope to serve you in the future!

"Some good, some not"

3
16/04/2017

We called the desk one afternoon to check on availability. Yes, rooms were available, yes there's a pool and hot tub. Great!! Room was excellent. Back of the property is very quiet..no street noise. Pool was not heated. Hot tub jets BARELY functioned. It was more like being in a hot bathtub. Very disappointed, and we let the manager know the next morning.

Best Western Y, General Manager at Best Western Yuba City Inn, responded to this review
Hi Christopher Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 530.674.1650.

"Good place to stay"

4
05/04/2017

Prices are very reasonable. If you are a AAA member or veteran or senior ask for the discount. Very easy to get to. Our room was upstairs right next to the linen room, which means we only had a room on one side! That makes for a quiet room. Yuba City can be a little stuffy, so we had the room A/C on all night. Room is quite large with a king bed. TV of course, fridge in the wall cabinet. Nice sitting area. Convient to get into town for dinner. Now for the bad (which is why only 4 stars). Typical Best Western breakfast. French toast was cold and we were there early. Sausage paddies were quite greasy. Coffee was ok. They do have a waffle maker if you want to chance it on your own. This breakfast was about a blah as every B.W. I've ever stayed in. But I didnt stay here for the food and I knew what to expect. Office staff? 5-6 stars. When I made my reservation, I mentioned the AAA discount. They gave it to me...all I had to do was show my AAA card when I checked in. Guess what? I lost my card (new ones were in the mail when I got home later!). No card, no discount right? Nope. They took my word for it. I was way early to check in (something like 1PM-check in time is 3PM). I was taking a gamble that the room would be ready since I had things to do that wouldnt allow me to return until after 8PM. My room was ready and they checked me in early. Great group of folks here. Overall, if I ever have to stay in Yuba City again, I will go stay here.

Best Western Y, General Manager at BEST WESTERN Yuba City Inn, responded to this review
Dear Mr Peter Thank you for taking time to provide a review of our property. We are pleased to hear that you have had a positive experience. Our entire hotel staff trains and strives to provide the best stay possible for our guests. Your input is crucial for us to provide service even beyond the Best Western brand standard of excellence. We look forward to seeing you again soon! Sincerely Ash Vaishnav

"Disappointed this time around!"

3
05/04/2017

I have been a Rewards Club member for many years and stayed at many BW locations. This stay was a disappointment due to a missed wake-up call as requested to the front desk and a slowly draining tub while showering. Standing in an inch and a half water level is unacceptable. The room amenities (Microwave, small refrigerator, comfortable bed, in-room refreshments, and good lighting were positive assets.

Best Western Y, General Manager at BEST WESTERN Yuba City Inn, responded to this review
Dear Mr Spartan Please accept our sincere apologies for any inconvenience you may have experienced. At Best Western, we take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations. We deeply value your relationship with Best Western and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to contact me directly at the hotel or email. Sincerely, Ash Vaishnav

"Very Good Value and Friendly Staff"

4
23/03/2017

The hotel doesn't look like much from the outside, but the lobby and my room were recently updated. The staff was very friendly on check-in. I got to my room and it just smelled off, I can't say exactly how, but I just knew I'd wake up in a bad mood if I had to work all evening there and then sleep there as well. So I called the front desk and they quickly changed my room, then brought the keys to my new room and carried my bag to it. All with a smile and without any push-back. Both the room I was first assigned and the second room were newly updated. Also, the windows work. I wouldn't sleep with them open because it's onto a walk-way anyone can access, but while I sat in the room working in the evening it was nice to have it open. And, it's very quiet. I was in building 3 on the second floor and couldn't hear any highway noise or really much of anything else.

"zzzzz"

4
19/03/2017

Pleasant staff, comfortable bed, clean room, but breakfast was on the cold side. Only bad thing is that it is right on highway 99. Guess that could be a good thing too if you're traveling on Highway 99.

Best Western Y, General Manager at BEST WESTERN Yuba City Inn, responded to this review
Thank you for staying with us. we appreciate your honest opinion. Makes us all feel proud that we doing something right.Hope to see you soon whenever your travel brings you back in town. Thanks Ash Vaishnav

"Great Location - Quiet Well Furnished Rooms - Nice Staff - Good Breakfast - Costly"

4
26/02/2017

Excellent night's sleep at this Best Western location. The room was great, clean, well furnished. The complimentary breakfast was very good, although the coffee was so weak it may have well been water, and more vegan (fruit, oatmeal, peanut butter) choices would have been welcome. The cost was kind of high for the area too. But I would stay here again, for sure.

ash v, Manager at BEST WESTERN Yuba City Inn, responded to this review
Thank you. Please come back again. It's our pleasure to serve you :)

"Pleasant stay with great staff"

4
27/11/2016

We chose to stay at this Best Western because of traveling with our dog. We stayed for 3 nights and were happy with the choice to stay here. The staff were all nice and welcoming and the rooms were clean and comfortable. We would stay again if we are ever in the Yuba City area again.

"Really nice people"

4
26/11/2016

The hotel bathroom drain plug was loose and had to be screwed back in. But if that's the only criticism I have, it's a great day. The staff was polite and the room was clean. The internet seemed speedy, though we didn't try streaming anything (which is common nowadays). The biggest turnoff with other hotels is that they make you pay more for faster internet. If that's the case with this Best Western, I didn't notice it. Each guest is a star, and that's the way it should be.

Sunil V, Manager at BEST WESTERN Yuba City Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 530.674.1650. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sunil Vaswani General Manager BEST WESTERN Yuba City Inn

"First trip to Yuba City!"

5
23/11/2016

Excellent experience, comfortable, clean, staff were friendly, and professional. A small glitch with door was handled immediately, and very professionally! Will definitely stay again, and would recommend highly!

Sunil V, Manager at BEST WESTERN Yuba City Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 530.674.1650. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sunil Vaswani General Manager BEST WESTERN Yuba City Inn

"Wonderful Stay"

4
25/10/2016

The staff was friendly and went out of their way to ensure our needs were met and solve any problem that arose. The location was perfect and the breakfast was filling. Would definitely stay there again and would recommend staying there to others.

"Great Location"

5
25/10/2016

This place is very easy to find. Located right off the main cross of the 2 major highways. Very quiet, got a really solid night's sleep. The staff was knowledgable and friendly, and the hotel had nice amenities, including a small fitness room. I would recommend this hotel highly.

Sunil V, Manager at BEST WESTERN Yuba City Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 530.674.1650. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Sunil Vaswani General Manager BEST WESTERN Yuba City Inn

"Great experience"

5
20/10/2016

I had to stay close by my dad's residence after he passed. Due to this being the case I had bags of garbage from all the paperwork and some other things I had to sort through. The staff and manager were very sympathetic to my situation and very accommodating in my need to throw trash. They had their maintenance pick it up for me so I didn't have to haul it off elsewhere. The rooms were very clean, quiet and comfortable, good breakfast, and exceptionally friendly staff and manager to all I witnessed. I would highly recommend staying here.

"Clean hotel"

3
17/10/2016

Free Breakfast, noisy, concert in town and the hotel was full. Very noisy no soundproofing . I would not stay there again. Small room, bed was okay. Breakfast was bagels, english muffins, eggs, sausage, and juice, waffles and such. At least we didn't have to eat at another restaurant.

Raquel P, Front Office Manager at BEST WESTERN Yuba City Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 530.674.1650. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Raquel Petty Front Office Manager BEST WESTERN Yuba City Inn

"Pleasantly Surprised!"

4
13/10/2016

We were in town to visit family & our regular spot was booked. I booked this place as our "2nd choice" hotel. When we arrived, there was a large wedding party checking in and I thought we'd have to wait forever. But, not so! They took care of the wedding party in one line and a 2nd clerk came up to help the regular guests. Great customer service! We requested a quiet room and received such! The room was nice, clean and quiet. Everything worked great. The fridge even had a freezer door! We really have no complaints about this location. Slept peacefully, comfortably. It's a little farther out from our family's home, but it gave us the opportunity to discover more of Yuba City! All in all, I would recommend this hotel!

"It is what it is"

3
08/10/2016

The hotel an staff were fine. Everything went the way it's supposed to. My only real issue with this place is the cleanliness. Don't get me wrong, it's not a trashed-out dump like some would have you believe, but it needs more than a quick vacuuming. The carpet and chairs in our room (2105) are in serious need of a thorough deep-cleaning or replacement. All the years of guys that work for a living staying here have taken a toll on the place.

Raquel P, Front Office Manager at BEST WESTERN Yuba City Inn, responded to this review
Dear Sir, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5306741650. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Raquel Petty Front office manager BEST WESTERN Yuba City Inn

"Fantastic customer service from Ramona"

5
03/10/2016

I didn't actually stay at this BW location because they were sold out. I had been to two other lodging locations and they were also sold out. So at 1 a.m. in the morning Ramona who was working the front desk called an neighboring establishment and obtained a reservation for me. Ramona's 'can-do' attitude was refreshing to behold. I wish that my employees displayed this same characteristic. BW Yuba City Inn management should be proud to have a dedicated employee like Ramona on your staff. Rick Faeth Petaluma Speedway

"Dirty Floors"

2
01/10/2016

This hotel houses a lot of construction workers and the floors are filthy and have grease all over them. The fire alarms went off about five times at 7am, no one from the front desk would answer the front desk phone or come around to tell us what was happening... I was disappointed by this hotel. But, we found a gem; go eat at the Ranch House!

"Nice Hotel"

4
24/09/2016

Large rooms, large tv, fridge, microwave, comfortable beds, lots of parking for our truck/motorcycle trailer. Good breakfast. Internet was good. Quiet night for a good sleep. Close to shopping & restaurants. Could have got a better price if booked on line.

"Road Warrior "

4
20/09/2016

Nice, clean with a responsive staff Traffic patterns to and from the hotel were a bit difficult. Just wish this hotel, like most others had lights to read by. Low wattage and poor placement is the norm. Plus the note about guests being able or wanting to purchase towels is tacky.

Raquel P, Front Office Manager at BEST WESTERN Yuba City Inn, responded to this review
thanks for staying with us, and we are working on it.

"clean, well run property"

5
14/09/2016

staff is great at their jobs, rooms are very clean and well decorated. Property is well lit in a good location near food with plenty of parking. I would recommend to anyone staying in Yuba City, CA for business or pleasure.

"Excellent overnight stop"

5
13/09/2016

Super easy access on and off of Highway 99. Clean and pleasant appearance of the lobby when entering and the front desk folks were very nice and accommodating. Room was clean and everything worked and the pool was clean and well kept. Breakfast was good. Close to shopping and restaurants.

Raquel P, Front Office Manager at BEST WESTERN Yuba City Inn, responded to this review
Thank you once again, It would be my pleasure to give the best service to all of you .

"Thoughtful Service"

5
12/09/2016

I left a sandal on the floor in our room. The manager called me within hours and sent it to me the next day. Incredible thoughtfulness. Hotel was very, very nice with a large breakfast room and plenty of choices. I would highly recommend this Best Western.

"So please with stay! Excellent value"

5
07/09/2016

This was a last minute stay and we stayed at this BW based on reviews - so please that we did. We had a late arrival and made sure we called ahead to let them know. When we called in they were so nice, reassuring us our room would be available when we showed up late even though the hotel was sold out. When we arrived we noticed how nice the wait room was! Check in staff was so kind and even offered if we needed a later check out to just let them know. The entrance was very clean and they even had a variety of snacks to purchase which we did since we came in so late. Lots of parking which was a pleasant surprise and when we got to the room it was spacious and again so clean. The room was fully stocked with all ammeneties and the beds were very comfortable. So please again how clean the room was! In the morning we enjoyed the breakfast that was included and Tara who was working the breakfast was incredible. She went out of her way to say good morning to guests and help them with anything they needed. The food was nice a variety of hot and cold foods - plenty to eat! Again such a nice, clean atmosphere. All the staff from inside to outside had pride in their jobs and it showed. They are friendly saying hello and greeting you as you walk past. If we are ever in the area again we will definitely stay at this BW!

"Loud construction next door at 6 am"

3
30/08/2016

The hotel itself is quite nice. Rooms are good. Breakfast is good. Staff is competent. I would rate the hotel itself a 4.5 That said, The construction next door at 6am just ruined it. Hotel management needs to be out there with a watch and not let them start before they are allowed. ( I was told 7am).

"Agood deal"

4
29/08/2016

This place is nice, a bit noisy at times, the walls are not really very well insulated. Breakfast was good, the owner greetyed people, was a nice person. Help was friendly and good at their jobs. I will stay here again. Many good places to eat in the area.

"If you're in Yuba City"

4
19/08/2016

This is a solid option for budget conscious travelers. Close to the freeway and restaurants. Free internet, complimentary breakfast, and clean rooms. This is the first location I've been to that offers their in-room amenities (pillows, towels, sheets, etc.) for sale.

"Great value!"

5
18/08/2016

Very clean room, super clean pool, very friendly young man at check-in, breakfast not so wonderful. There was a cheesy egg type (I think) thing smeared on some kind of bread. Tasted ok but never could identify it.

"Disappointed in management"

3
20/07/2016

The property was clean, room was nice enough. All front desk staff that we dealt with were very helpful. Except the manager, Sunil. He was unwilling to extend the group rate for the parents of our Little League team who needed to stay additional days to accommodate the team's schedule. Very unfriendly and appeared to only care about money. Further, we will not stay here in the future because there are so few channels available on TV.

"Repeat Guest"

5
27/06/2016

Been coming to this great motel multiple times for over two years. Wouldn't stay anywhere else. Very attentive staff, nice breakfast, the rooms are always ready for you. The staff remember you and go out of their way to accommodate your requests. The location is convenient to everything in Yuba City and Marysville. The rooms are quiet, even taking the ground level which I always do. Parking in front of your room is also a nicety. The wi-fi is very dependable and relatively fast.

"Clean and comfortable, check in poor and breakfast not inspiring."

3
26/06/2016

During our trip we stayed at 10 different hotels, all pre-booked through the same agency and most Best Westerns. All except here were able to immediately bring up our reservation. The receptionist here initially said there was no reservation, and then on further searching on the system, found one, but said that it was for a disabled room - which it wasn't. There was then a further delay in attempting to find us a ground floor room which we said that we preferred. The room eventually allocated was good, clean and comfortable, but annoyingly there was an automatic light in the bathroom area, which meant that the main light in there switched on when either of us paid a visit during the night. Breakfast was uninspiring, with little choice and unexceptional quality compared with other Best Western's complimentary breakfasts. Had a good evening meal in Sizzler restaurant in walking distance. Fine for an overnight stop, and we were probably unlucky with our receptionist, the other seemed much more efficient.

"Jacob at front dest"

4
19/06/2016

Our experience was very short but the front desk guy, Jacob, was so helpful. I cannot tell you how much I appreciated the extra mile he went to help us on my daughters 2016 graduation tour around California.

"Not the best deal"

3
13/06/2016

We were not informed of time for breakfast upon check-in. We arrived 10 minutes after breakfast time and were not allowed to get anything to eat. Would have been nice if staff offered a piece of fruit, pre-packaged pastry or toast when informed we weren't notified of breakfast time. We then had to pay additional for breakfast in a restaurant. One of the reasons I selected this hotel was because breakfast was included in the price of the room.

"Cleanness is Happyness"

5
10/06/2016

The swimming pool and staff where great. I would recommend staying at this Hotel. I stood at this hotel last year. It gets better each year. The weather was great for swimming and the pool was cleaned every morning.

"Nice Hotel for Price"

5
06/06/2016

I'm on a race car team. We race in Placerville, CA almost every weekend. The Best Western in Placerville is terrible. We drive an hour and a half to stay at the Best Western in Yuba City. The staff is friendly and helpful. The rooms are a lot nicer, newer, and cleaner. The breakfast is much fresher and has a lot more taste.

"Very nice"

5
05/06/2016

Very nice hotel very clean, and very comfortable a very good deal. Good location walking distance to restaurants and stores. swimming pool was very clean and enjoyable. Break was good waffles, mini omelette, and etc.

"Over priced and disappointing"

2
04/06/2016

Looking for a pet friendly room online we found BW Yuba City. Thought $20 per night pet premium was high, but willing to pay since it was BW. Was not told when reservation made that base rate for room was subject to weekend increase of more than 50%. Found room very clean, but carpet badly stained and large bug in guest directory in desk. Only area for walking dog had a lot of dog poop which didn't appear to have been picked up in weeks. Vending and ice machines had been removed from our building requiring search to find them. Overall this property was not what we expect when staying at BW. Have been loyalty card holders for years.

"Excellent, clean, awesome staff"

5
14/05/2016

The staff was always AWESOME!, always asking how we were doing, genuine and kind. They went above and beyond. The room was wonderful! CLEAN! I confirmed all bedding, including blankets are washed between guests, pillows were clean under the cases. The bathroom was excellently clean. Our son lives nearby and when we visit again, we will stay at that hotel again and will refer any family to it, traveling that way. The breakfast is part of the cost, and it was a good variety of things. The only thing I would have hoped for was that the beds were pillow tops. The mattresses are a bit firm for my personal preference. I recommend this Best Western. It is an excellent place to stay! Thank you, Best Western!

"A safe place to stay"

5
11/05/2016

I've stayed here twice, both times on my own, and I've always felt safe staying here. The rooms are neatly kept and the bed is comfortable, and the breakfast is really good, with a wide variety of food to choose from.

"Comfortable and convenient"

5
07/05/2016

We went to Yuba City to attend a bat research outing at Sutter Buttes sponsored by the Middle Mountain Association. The room was clean, comfortable and quiet. Many choices for breakfast to satisfy almost any taste.

"Recent remodel in good location"

4
05/05/2016

Recently had to go to Yuba City for a friends wedding and booked a room here. The price was mid-range, but the place was nicer than I had anticipated. The had recently remodeled the entire hotel, so the rooms were clean and fresh. The morning continental breakfast was a bit more than the standard stuff, with hot waffles, sausage, eggs, and pizza muffins. The pool and hot tub area were large and clean, but the pool was not heated. The work out room was a bit under equipped, but it was a large clean space with several machines. Overall a good value for the cost.

"Clean, comfortable and quiet."

5
05/05/2016

The room was very clean (no odors!), and modern with very comfy beds and pillows. Exceptionally quiet too. The continental breakfast had a variety of healthy options ... no junk food. The location is convenient and it feels very safe. The front lobby is very welcoming with newspapers and refreshments. And the staff is polite, friendly, and helpful.

"Feedback Survey: Trip Advisor"

2
10/04/2016

Insect problem (cockroaches). Cleanliness problem. Would not recommend this property. No feedback from management when problem reported to front desk. Staff friendly but non responsive to my situation.

"This is the Place!"

5
09/04/2016

If you have any reason to visit Yuba City, this is the place to stay. The Hotel is clean and well-maintained. The staff is well-trained and friendly. Lasty, the breakfast bar was the best I've had at a Best Western and the attendant kept it stocked the whole time so there was no waiting. They even had Almond milk for my cereal and fresh muffins.

"Not good!"

2
31/03/2016

Granted, we did not have a reservation, but I expected the front desk lady to be nicer about it! We have been a long-time member of Best Western, so this is the first place we tried. She recommended a place halfway across town with "great rates". I am not interested in driving even more (just got in from Vegas, driving!), just to save a couple of dollars. And the rates were so low, I didn't have faith in the quality...which lead me to thinking "is that how you think of your hotel??"..We stayed at the Hampton Inn (that we could see from the lobby) and had one of the most pleasant stays ever!! Well rested enough to visit family the next morning.

"Persnal note"

5
22/03/2016

I am always well pleased when I visit family in Yuba Ciity and other locations as well. and stay at Best Western. For many years now my wife and I stay at a Best Western because it is our experience that we receive the best for the price. We have always been happy wherever we have gone.

"Great room!"

5
21/03/2016

Very clean, newer rooms. Beautiful rooms, nicer area in town. There's breakfast in the morning, lots of choices but no potatoes which I thought was odd. The eggs weren't great but the waffles were great. We will definitely stay here again next time we're in the area. Worth every penny! Also pool and hot tub were open.

"Cleanliness of room"

2
12/03/2016

The toilet in my room was soiled. I reported the problem but nothing was done to remedy the situation. Although all other aspects of my stay were satisfactory I was really set back by the lack of attention I received when I reported this problem. Given the quality usually expected at Best Western, I have to say I was very disappointed.

"A nice hotel in a good location"

5
15/02/2016

This was our first trip to Yuba City. We frequently stay at Best Westerns and we are seldom disappointed. We enjoyed our stay. The staff was friendly and helpful. The hotel is in a good location with lots of amenities in the area. The bed was great.

"OK For Short Stay"

3
09/02/2016

The hotel was fine. Nothing amazing, but I wasn't expecting that. I did find it a little disconcerting that the exterior door didn't latch with confidence. I always had to lean hard against it for the door to catch and hold. Other than that, the only problem I had was that the room was quite dark. They had very dull lights inside the room and it was carpeted in dark carpet with dark furnishings. Just not well lit, which was just an annoyance, nothing earth-shattering. Breakfast was regular hotel fare (stay away from the fake eggs), but not a ton of options. Bed was comfy and the TV had plenty of channels. I did not make use of the pool or the fitness center, but they do have both available. Overall, it was fine since I was there just a few days for a trade show and wasn't in the room much. I wouldn't recommend for longer than that, however.

"Nice Hotel: clean; very comfortable bed; good breakfast"

4
06/02/2016

Nice hotel room with very good service. For the price, I believe the best option in Yuba City. The free breakfast was good; cereal, fresh fruit, yogurt, different types of toast, hard boiled eggs, an omelet like dish; coffee & tea.

"Good Location"

5
30/01/2016

We have stayed here before as we have friends living in the area a nd we find that this is the most convenient and best Motel while visiting them. also we like Sizzlers next door. The rooms were comfortable and clean

"unkept"

2
26/12/2015

We stayed here on the 24th for one planned night only. As we inspected the room after entering it, we noticed both bed spreads had noticeable stains on them, and one had a noticeable tear in it. Really? How much does it cost to replace them and any others? So overall, the room felt unclean, plus the sheets weren't starched and were molded to the mattress top padding. Were they even changed from the previous guest? Probably not, unless they don't use some starching. We figured why change rooms, because another one would most likely be the same. Go to the other motel near by. Pay more and know it's being kept up.

"Outstanding"

5
07/12/2015

When I reserved my room I went online but it went through a third party so I ended up with an accessible room, which I didn't want. I wanted the top floor but the room was quite comfortable although the bed squeaked every time I shifted my weight. That was annoying. There was an adjoining door also, which I also hate but managed. Overall, it was an outstanding stay.

"Nice place to stay..."

5
23/11/2015

A little out of the way but a great place to stay. Shopping, restaurants close by. I rated EXCELLENT on location because this hotel was very close to where I had to be. I would recommend staying here, if not for location, then for quietness and the ability to fall asleep when I needed to. The rates were good and the staff excellent!

"Clean and friendly!"

4
31/10/2015

Stayed for business and was pleasantly surprised. Room was clean and employees friendly. If you are a light sleeper, I suggest not staying in the 3rd building as there is a power plant or something behind the hotel. I loved my great big king bed with comfy bedding and pillows

"Great value! "

4
29/10/2015

Stayed at here for 4 nights to attend a wedding. We had a rough start because of confusion about our reservation, (somehow cancelled) but fortunately we were able get a room . This meant changing rooms 3 times but at least the staff worked hard to make it as easy as possible. Otherwise I have only good things to say Rooms are large , clean, and comfy. Beds and pillows excellent. Breakfast was typical for the most part. Same as Hampton's but for a much better price per night. I would not hesitate to stay again or recommend.

"In disrepair"

2
26/10/2015

Poorly maintained hotel relative to other Best Western - licensed properties (e.g. Lone Pine, CA). Problems with fitness center and pool. Breakfast understaffed and undersupplied. Many feral cats roaming the property.

"Excellent place to stay, very quiet."

5
10/10/2015

The beds here were great. The rooms are well appointed and modern, the staff is very friendly and helpful, one of the nicest places we have ever stayed at. The breakfast is typical, nothing great, but not too bad.

"Nice place to stay comfortable room very clean"

4
04/10/2015

Staff was extremely polite very nice and friendly. The room was nice and within walking distance to Restaurants, shops, car dealers. Coffee in the room was Great, Good selection on Movie channel. The bed was comfortable and firm. Pillow was firm and okay. I prefer a softer pillow. The soap and lotion dispensers were refreshing. There is a pool but I did not use it. Breakfast is served - but I did not go in so I can not rate the selection. Coffee in room was a nice feature.

"Super comfortable beds, terrible smell, larvae bug"

3
27/09/2015

Bed was super comfortable and check-in was polite and efficient. Our room had a horrible nauseating smell that we thought was disinfectant. Tried to air it out by opening windows and doors for a couple hours but had to leave for a concert in Wheatland. Still terrible when we returned at midnight. When getting in bed there was some white larvae looking bug crawling on my nightstand. Looked like internet pics of bedbugs. Thought then maybe the smell was pesticide. Called down to get moved but person answering phone was either drunk or had severe speech impediment so we were completely unable to communicate at all. We didn't get up in time for breakfast - it ended at either 9 or 9:30 am which is kind of early for a Saturday weekend morning. There were people partying in the pool at midnight even though pool hours ended much earlier (like 10 pm or something). It was noisy since it was right across from our room. Since we couldn't communicate with the desk person we couldn't do anything about it.

"Good value for price"

4
25/09/2015

Clean hotel, somewhat quiet, comfortable beds. Breakfast included- which is ok. Has pool and hot tub- but hot tub has been broken our past two or three stays. has dispenser in rooms for shampoo and hand soap- suggest you bring your own.

"Very nice"

5
19/09/2015

The room was great. The bed and pillows were very comfortable. The breakfast was not so good. Some kind of an ommlet with a terrible tasting cheese in it . THAT NEEDS to be changed. There is a Sizzlers right next door. Although very $$$$. Again I have to say the bed and pillows were the best.

"Gang Bang Her"

1
13/09/2015

The hotel was horrible. It was 105 degrees and the a/c barely worked. The tap water stunk. They don't have soap but liquid soap that you have to squeeze about 90 times to get enough soap. The carpet was filthy with gross stains. The lighting was barely adequate. The room was dark as hell. Bald tatoo'd Gang bangers were checked into the hotel loudly playing their Mexican music. People were screaming in the night. People were banging into our wall in the tune of fornication. There was strong smell of wacky weed. The bed was hard as a rock. I don't think we slept at all. I finally said "The hell with it." We got dressed and left. The girl working the front desk was overwhelmed.