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Codice vantaggio

Best Western Plus Philadelphia-Choctaw Hotel and Suites, Philadelphie

15211 Highway 16 W, 39350-6734, Philadelphie, United States - Vedi su una mappa
Best Western Plus Philadelphia-Choctaw Hotel and Suites - Facciata dell'albergo Il Best Western Plus Philadelphia-Choctaw Hotel and Suites è situato nel centro di Philadelphie. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Benvenuto al Best Western Plus Philadelphia-Choctaw Hotel and Suites. L'hotel si trova nei pressi del Pearl River Resort and Casino e a pochi minuti dal Coliseum, dal teatro, dal campo da golf Dancing Rabbit, dal parco acquatico a tema Geyser Falls e da numerosi ristoranti.

Best Western Plus

Philadelphia-Choctaw Hotel and Suites

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i vantaggi dell'hotel

  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 92 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
27
Molto buono
32
Nella media
20
Scarso
7
Pessimo
6
CONSULTARE I PARERI SU
Affari Affari
28
Da solo Da solo
4
In coppia In coppia
16
In famiglia In famiglia
28
Viaggio con amici Viaggio con amici
3
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Great overnight"

5
User 27/07/2019

Grandkids, disabled husband and I stayed overnight. Day manager gave us a room near the back door for easy access to truck with mobility scooter. She recommended a great restaurant and then the hot breakfast was awesome. All the picky eaters could find what they liked. Great staff and hotel!!!

"Vacationing"

5
User 20/07/2019

We chose Best Western Hotel because of the last time we stayed at one. The breakfast and pool were the main items that we needed. We were not disappointed. Our room was very spacious and comfortable. All of the staff members that we encountered were friendly and helpful.

"J Robertson/Mobile,Al"

4
User 10/07/2019

Stayed here for family funeral.Staff very friendly and helpful. Room very nice and comfortable. Breakfast buffet was very good.Will stay here in the future and will recommend to friends and family.Thanks to the great staff for a great stay!

"Great place to stay"

5
Curious54047813391, Jemison, Alabama 06/07/2019

We had a very wonderful stay at both Best westerns Staff was extremely nice, rooms were very very clean. It had all the things you could possibly need in your room The staff was extremely helpful with directions

"Early Risers"

4
Tigerhornet, Mobile, Alabama 23/06/2019

This was a very nice motel run by very nice people. I did find it a bit funny that after all the warnings about it being a non smoking facility, the first thing you see is an employee sitting on the front step smoking a cigarette, but that does not necessarily mean anyone ever smoked inside. The only real problem you are likely to have is the crowd at breakfast. Somehow it is just not conducive for the large crowd that shows up there for breakfast very early.

"Clean, convenient and comfortable"

5
Leah R, Blountville, United States 20/06/2019

Cleanliness is on the top of my list wherever I stay. The hotel was clean from the time you stepped in the door. I received a great night sleep and the pillows were some of the best that I have every had. at a hotel. The staff was knowledgeable about the area, friendly and accommodating.

"Just okay"

3
User 16/06/2019

Evening front desk staff was not very hospitable. We were just checked into the room and given no information on location and times of breakfast, pool, fitness center, etc. Saturday morning breakfast area was extremely busy with one attendant working. This was frustrating for the guests as well as the attendant. She definitely needed help with the amount of guests consistently coming down. She worked nonstop and had a nice attitude, but you could tell she felt defeated. The lady at the desk in the morning was very attentive and pleasant. The room was mostly clean. The bed side tables were sticky and had to be wiped off while we were in the room.

"Pool is broken"

1
User 20/05/2019

Don't plan on using any of the amenities they are all broken. You can hang out in a smelly room all night though. Beautiful exterior lead to disappointment on review of the interior. Gave a good dinner recommendation.

"Will stay here again"

5
H6071JUdeborahs, Gulfport, United States 08/04/2019

We thoroughly enjoyed our stay at the Best Western in Philadelphia, MS. We attended a conference this time but will stay at this hotel again for sure. All the services which we have come to expect at Best Western were great. One note on this particular Best Western is its fitness room. A great job there. There was a treadmill, elliptical machine, stationary bike and a bench that adjusted along with free weights, resistance bands and very thick mats for floor work. The machines worked perfectly (we've been to other locations where the machines squeaked or didn't work at all). We always bring our own supply of sanitizing wipes but it would be nice if the hotel would supply them; maybe put a sign up that wipes are available at the front desk. Overall, very pleased with the exercise room. And, of course, all the other services offered by Best Western.

"1 Night stay"

5
User 04/03/2019

Chose this hotel even though I was going to a concert at Silver Star Casino. This hotel feels like new since being renovated - super clean. They even have a shuttle service to get you to/from casino which is only about 3 miles away. Would definitely stay here again!!

"Very Accomodating"

5
User 25/01/2019

Had a great experience beginning with reserving 7 rooms covering 20 days for out of town guests in town for my father's funeral. Nightly, we met in the lobby and was provided fresh coffee. Rooms were nice. Breakfast was oustanding.

"Great Hotel"

5
User 06/01/2019

Great Hotel and great location area. Breakfast was excellent they staff was very friendly and helpful. Like how the hotel sits in the back away from road. Very clean and well kept. Bed very comfy slept like a baby.

"Very Comfortable Stay"

5
dreamerz5, Pensacola, Florida 01/12/2018

Checked into the hotel on Nov 30 for a 1 night stay while traveling wuth my childrens NJROTC Drill Team. Anita, checked me in and was super sweet. I stayed in room 211. There was a minor hiccup with a housekeeping issue BUT was tendeeld to immediately after I told them. Great job! The bed was very comfortable I slept well that night. Water pressure in the shower was perfect! There is an iron, ironing board, single cup coffee maker, microwave, and refrigerator in the room. Also a flat screen TV. They serve a hot breakfast that consisted of scrambled eggs, sausage patties, sausage gravy, biscuits, as well as waffles, toast bagels and other items. There is a pool as well but it was closed due to it being December and cold of course. If you're in the Philadelphia Mississippi area and looking for accommodations this is your place. Bonus ... Multiple places to eat close by as well as a Wal-Mart about 3 min down the road.

"Nice hotel"

4
JubileeJerry, Springfield, Ohio 31/07/2018

We stayed here last year when it was a a Holiday Inn express. Best Western has done sever updates to the facility and cleaned it up some. Our room and the hotel were clean. Breakfast was your typical hotel breakfast with fake eggs or Omelets with turkey sausage. Nothing to shout about. It was a little noisy the 1st night were were hear with kids running around the halls and the rooms above us until I called the office and they took care of it. The other 3 night were very quiet. There was a little bit of mold in our bathroom by the tub but not enough to complain about or cause the room to smell. However if they don't take care of it quickly it could spread. I would not mind staying here again. It was a fairly nice hotel.

"Experience"

5
User 10/05/2018

I had an excellent experience. The beds were very comfortable. I was quite impressed with hotel staff. The night front desk clerk was very helpful. I don't think I would fave been treated any better at a relatives .

"Horrible! "

1
Maggie S, Manchester, United States 09/05/2018

I stayed here last year when it was a Holiday Inn and it was bad. I wasn't looking forward to staying this year but I heard it was now a BW and had been completely renovated. When I checked in I was told the rooms still had the “new” smell. It may have been renovated but the room stench was horrible; like wet dirty socks! I even asked the desk clerk to come to my room. She agreed that it was not a “new” room smell but was something horrible. She did offer to move me to another room but I had been traveling for a week, unpacked, and just wanted to relax. I bought a bottle of Febreeze and used almost 1 pint in 24 hours. I mentioned it to another clerk and said there was no way housekeeping could overlook it. A housekeeper was standing there and agreed the smells were terrible. IF you work in housekeeping and know your rooms stink, do something about it. Struck out the past 2 years, I'm done with this place.

"very good value"

4
User 22/03/2018

Room was clean and up to date. Bed slept very good. Pillows was good. Breakfast was very good. Parking a little weird. They are remodeling so excuse the mess outside. >>>>>>>>>>>>>>>> I would stay again!!!

"great hotel"

5
danna l, Wilmington, Delaware 03/03/2018

wonderful hotel: it was located in a great location, and a very friendly atmosmphere: the staff was wonderful, and the room was just perfect: overall, it was one of the best best western I have ever visited: I highly recommnend.

"Great for business"

4
User 24/01/2018

The hotel was clean and comfortable. The breakfast provided a good selection and was quick. The hotel was close to the casino and town. The staff was friendly and helpful, they provided good recommendations for area restaurants and directions.

"That SMELL!!!!!"

1
Dangousity, TN USA 06/11/2017

I dont care how many cans of spray you spray in the rooms, that stench does not leave. It smells like a cross between sewage, cigars, and 99 cent cans of potpourri spray. The scent is sickening sweet... and after 2 hours.... isnt stopping. Guess who found the source of the potpourri stench.... that cheap stuck hidden in the AC. Second, why block off all the prime parking spots for equipment and force all the customers to park “round back?”

IHGService, Guest Relations Manager at Best Western Plus Philadelphia Choctaw Hotel And Suites, responded to this review
Dear Dangousity, Thank you for taking the time to write a review about your stay with us. We are sorry to hear that you were let down by the parking restrictions and the condition of the room you were given. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback will be forwarded to the management team for evaluation. In addition, we have sent you a private message to obtain more information about your stay. We value you as our guest and hope to accommodate you again for a chance to provide you with a much better experience. Sincerely, Joel A Case Manager IHGService

"Disgusting!!"

1
User 02/11/2017

I recently had to stay at this hotel because of a death in the family. When we arrived we noticed it was under renovation (completely acceptable). The problem was that when we got there there place was VERY DIRTY. The roll away beds were stacked in the breakfast area and they were filthy. I expressed my concerns to the front desk and the woman on duty was completely rude. She then stuck us in a room as far away from the elevator as possible. I had asked for a handicap room as I was traveling with my 80 year old mother (she ignored my request). The room smelled like urine, the curtains were falling off the wall the bathroom was water damaged. I contacted corporate and they acted very concerned, although, after speaking to them on 2 occasions they never even called me back. Looks like HI has problems on many levels and will not be getting my business in the future!!

IHGService, Guest Relations Manager at Best Western Plus Philadelphia Choctaw Hotel And Suites, responded to this review
Hi Sherry C, Thank you for your stay and for leaving a review. Our goal has always been to provide our guests with the best hospitality service and I am sorry for not being able to meet your expectations when it comes to the room received and customer service delivered. I have taken note of your comments and shared them with our management team to review the procedures we have in place and make necessary improvements accordingly. I would also like to look into this further, thus, I have sent you a private message to get additional information regarding this event. Again, thank you for your feedback and I hope to hear from you soon. Sincerely, Ingrid V. Case Manager IHGService

"Great place to stay"

5
gardengeek58, St. Petersburg, Florida 08/10/2017

We had to evacuate from St. Petersburg, FL due to Hurricane Irma and we came to this Holiday Inn. The hotel allowed us to check in early which was such a relief, given how long we'd been on the road with our pets. They also waived their no-pet policy and did not even charge us a pet deposit. The management, staff and especially the ladies preparing breakfast made us feel so welcome. The dining area was meticulous and the breakfast was great - lots of variety for even picky eaters. The food was replenished constantly. I was so impressed with how gracious and kind everyone was to us, especially given how much was going on.

"Strong Odors In Some Rooms"

2
MMinFLA, Hollywood, Florida, United States 19/09/2017

Checked in late on a Saturday night with three other colleagues traveling for business. After entering the rooms on the 2nd floor, two of our four travelers (including myself) were immediately struck by a strong musky odor. We quickly decided to change rooms and went back to the front desk. The receptionist was helpful and apologetic and put us in rooms on the 1st floor. My friend's new room had a noticeable smell, but not as bad as his previous, so he stayed. My room smelled just as bad, if not worse than the original. Back again to the friendly receptionist who put me in a suite on the 3rd floor. The room didn't smell nearly as bad (but not good), but the 3rd floor halls wreaked of cigarette smoke even though it's supposed to be a non-smoking hotel. One other note, the carpet in the elevator was filthy. One good thing, the bed was quite comfortable.

IHGService, Guest Relations Manager at Best Western Plus Philadelphia Choctaw Hotel And Suites, responded to this review
Hello MMinFLA, Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am thrilled to hear that our comfortable beds and helpful staff contributed in making your experience comfortable and memorable. On the other hand, I am sorry for the inconvenience the condition of the rooms assigned to you and elevator cleanliness may have caused. It is not enough for us to be just good, we want to be exceptional and even though we could not fulfill your expectations this time, we will continue our work to improve all our services. Again, thank you for making the effort to share your thoughts. We value you as a guest, and do want you to know that your concerns are our concerns. Please stay with us again soon so that we can demonstrate our commitment to your comfort. We look forward to having the opportunity to restore your confidence in our hotel in the near future. Sincerely, Krysllin G Case Manager IHGService

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