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Best Western Hotel Newport Inn, Newport

4.0/5  - basé sur 571 notations.
1015 Cosby Highway, 37821-7323, Newport, United States - visualizzare mappa

Il Best Western® Newport Inn offre un'eccezionale convenienza e facile accesso a numerose attrazioni. Questo splendido hotel di Newport, Tennessee, si trova nelle vicinanze delle Smokey Mountains, dell'autodromo di Bristol e dalla Bush's® Best Beans. Gli appassionati di sport saranno felici di sapere che l'autodromo di Bristol si trova a solo un'ora circa di auto dal Best Western Newport Inn. Nel periodo delle corse offriamo tariffe più economiche, aumentando la convenienza. L'autodromo di Newport e l'English Mountain Drag distano circa tre chilometri. Il nostro hotel è anche un eccezionale punto di ritrovo per gli appassionati di auto e moto, poiché accoglie anche i gruppi. Durante il tuo soggiorno, prova il brivido del rafting sulle rapide nel fiume di Pigeon. Durante il tuo soggiorno in questo albergo di Newport, potrai partecipare ai famosi eventi della zona, tra cui il Moonshine Rod Run. Se ti trovi nelle vicinanze di Ashville o Myrtle Beach, questo hotel di Newport è un'ottima occasione per fare una tappa. L'hotel è anche vicino a Gatlinburg e Pigeon Forge e offre un luogo tranquillo per soggiornare durante le vacanze e in caso di traffico elevato. Soggiornando al Best Western Newport Inn, anche chi viaggia per affari si troverà in una comoda posizione e potrà usufruire di servizi efficienti. Situato proprio all'uscita dell'autostrada 40, le aziende Bush's® Best Beans, ConAgra Foods®, United Marine e Sonoco si trovano a due passi. Questo hotel di Newport sarà la tua casa lontano da casa. Scegli una camera standard o una delle quattro suite, tutte estremamente accoglienti, pulite e dotate di televisione via cavo/satellite, macchina per il caffè da una tazza, accesso a Internet ad alta velocità e molto altro. Svegliati riposato dopo un buon sonno e inizia al meglio la giornata con una colazione completa all'americana gratuita. Ottieni il massimo dal tuo soggiorno in questo hotel del Tennessee che accetta gli animali domestici e offre piscina stagionale all'aperto, idromassaggio, parcheggio gratuito e reception aperta 24 ore su 24. Vieni a provare il ristorante Michael's Bar and Grill. Per una visita a prezzi convenienti a Newport, Tennessee, in un hotel con personale cordiale e ottime tariffe, prenota un soggiorno al BEST WESTERN Newport Inn. Ti auguriamo un soggiorno gradevole!

Best Western

Hotel Newport Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Caffetteria-ristorante
    Caffetteria-ristorante
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 569 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
280
Molto buono
191
Nella media
59
Scarso
20
Pessimo
19
CONSULTARE I PARERI SU
Affari Affari
57
Business Business
43
Da solo Da solo
46
Di coppia Di coppia
93
In coppia In coppia
167
In famiglia In famiglia
228
Viaggio con amici Viaggio con amici
35
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Great place! Great price!"

5
09/10/2018

The hotel is beautiful with a great price and close (30 miles) to Smoky Mountain National Park.We did not want to stay in more popular locales because of hoarders of people. This quiet and comfortable and the drives to the park just added to the beauty. Loved it!

"Clean, Friendly, and Caring"

5
23/09/2018

We drove a long way escaping Hurricane Florence, and decided to call to see if this hotel had any rooms available. They offered reduced rates for hurricane evacuees, waived all pet fees, and were very concerned for us. We arrived a bit earlier than our check in time, but the staff said our room was already ready and allowed us to check in earlier. The room was very clean and well kept, and the bed was springy, yet comfortable. Breakfast had a good choice of options, and was delicious. The gym, although small, was very clean. They also offer a pool, but we did not use it during our stay. We had our pets with us and upon talking with the staff, they were willing to work with us for getting our rooms serviced and maintaining cleanliness, without allowing our pets to escape. The hotel is located maybe 2 min from a Walmart, along with several fast food places. The locals in the city were very nice and helpful to us. Overall its a nice, caring hotel, with a beautiful view, nearby many local stores, and surrounded by kind people.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you!!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to make sure all guests are treated with Superior Customer Care. We hope you will stay with us again very soon!! Again Thanks

"Nice stay to the Smoky Mountains"

4
19/09/2018

Clean room, High speed wifi, enough space for a family with two kids lots of items in breakfast. Gatlinburg 1 hour away from here. so in case emergency stay...better to book here on very good rate. clean Gym and swimming pool available.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to treat all guests with Superior Customer Care. We hope you stay with us again very soon. Again thanks!

"Evacuation Stay"

5
17/09/2018

The desk clerks were so nice and sympathetic to those of us that evacuated from Florence! Rooms were nicely decorated and equipped. Very clean. They also allow pets which was so important as we could not leave them behind! Location was close to restaurants, gas, Walmart. Price was very reasonable. Did not get a chance to experience the breakfast. Would definitely recommend!

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to treat all guests with Superior Customer Care. We hope you stay with us again very soon. Again thanks!

"Middle of the night stop over"

5
16/09/2018

After only spending 2 days in Myrtle Beach we received the mandatory evacuation order for hurricane Florence. In order to avoid the traffic in the mass Exodus the folling morning we left Monday evening. After several hours of driving, very heavy traffic we booked a room at this location at 1am. Arrived at 2-230 am. The young lady at check in had taken our call, was ready for us with a smile and cheerful attitude that could only be described to my weary , tired eyes as angelic. She explained express check out, amenities, breakfast and we were on our way to the room in just a couple of minutes. The room was very clean, well decorated and the beds were very comfortable. The a/c worked so good we actually turned it down a little. The hotel is easy to access, secure location, clean, well kept, quiet. The next morning we went to the free breakfast buffet that included scrambled eggs, sausages, link and Patty, biscuits, gravy, waffles, cereals, rolls, fruit too many items to list here. The ladies working the buffet kept it well stocked, immaculately clean and checked with guests if anything else was needed. Overall we would highly recommend this hotel to travelers not only for the great attitude, service of the employees but it's cleanliness, comfort ,breakfast at such a low price is phenomenal.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you!!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to welcome all of our guests with a warm and friendly smile. We hope you will stay with us again very soon. Again thank you!!!

"Very nice stay!"

5
11/09/2018

A very nice stay. The staff were very nice, the room was really clean. Most of the rooms are not attached to the main building, a little bit different of a setup. But not a problem. The most exciting part for us was the incredible breakfast setup and options!

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strives to treat all guests with Superior Customer Care. We hope you stay with us again very soon. Again Thanks!!

"A wonderfull stay in newport"

4
05/09/2018

we couldn't stay in our usual hotel because it was over booked. I called to make my reservation directly with the hotel and we got a better rate than on the internet, AAA, and AARP. The hotel staff was great and inviting and gave us what ever we needed for our stay. the breakfast was great, eggs, biscuits and gravy, sausage, yogurt, waffles, fruit, cereal and more. PET FRIENDLY. great location right off the highway and close to fast food, restrarunts, Walmart and Lowes. Plus, places close enough to walk to. didn't use the pool but it looked nice. will definetly stay again,!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you so much!!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strive to welcome all of our guests with a warm and friendly smile. We strive to make sure all guests receive Superior Customer Service. We hope you will stay with us again very soon. Again Thanks!!!

"Very nice place for a stop to the Great Smoky Mountains"

4
30/08/2018

The room is clean and quiet with enough space for two travellers. The bed is comfortable but the pillows are a bit small. The hot breakfast is very good, so as the coffee. The morning sunrise view is excellent. Will stay here again next time.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strive to treat all guest with Superior Customer Care.We hope you will stay with us again very soon. Again Thanks!!!

"K. Ojeda"

5
11/08/2018

Very friendly staff! Great breakfast. I would definitely stay here again! The rooms were nice and very clean. We arrived late in the evening and was exhausted from traveling. The staff made it an easy process for check in.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you so much!!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strive to welcome all of our guests with a warm and friendly smile. We strive to make sure all guests receive Superior Customer Service. We hope you will stay with us again very soon. Again Thanks!!!

"Amazing Staff"

5
08/08/2018

The staff here goes above and beyond to help or assist your needs in anyway they can. My company also has an employee that stays here once a week. and they treat him like family. Also I might add the FREE breakfast is better than any.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you so much!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strive to treat all our guests with a warm and friendly smile. We hope you will stay with us again very soon. Again Thanks!!!

"Ruined camp day"

4
25/07/2018

The idea was camping at Cosbi, but weather conditions didn't allowed. No good or decent hotel over that area, so we drove back to Newport. The hotel rooms are very nice and clean. Breakfast is included, in a nice dinning room. Food was great.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strive to treat all guest with Superior Customer Care.We hope you will stay with us again very soon. Again Thanks!!!

"Clean room"

5
23/07/2018

We stopped here, overnight, while traveling for business. We had a trailer with us. The parking lot had plenty of spaced for trailers, and semis. The front desk staff was very friendly, and helpful. We had a king bed, which was very comfortable. The room was very clean. The hotel is right off the expressway, but we heard no road noise. They offer a breakfast buffet, in the morning. It was much nicer than typical hotel breakfasts. If traveling, in this area again, we will definitely stay here again.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you!!! We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strive to treat all guest with Superior Customer Care. We hope you will stay with us again very soon. Again Thanks!!!

"Love our summer vacation overnight"

5
02/07/2018

This is our 4th time staying here on our way from Indiana to South Carolina. We love it so much that we made sure to get here early this year so we had plenty of time to enjoy the pool. We were disappointed that the pizzeria was closed but had a great experience at Cracker Barrell. They had very sturdy to-go containers that allowed us to pack up breakfast from the buffet (which had great choices!) and hit the road early which led to us getting to vacation early! The mini fridges are nice for leftovers!

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you for the review. We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strive to treat all guest with Superior Customer Care. We hope you will stay with us again soon. Again thank you. Have a nice day!!!

"toilet flushed all night long and kept us awake."

2
01/07/2018

The last time we stayed here was about 4 years ago and it was perfect stay. Since then, the breakfast quality has gone from excellent to average. They were doing plumbing work the next morning but we only got a couple of hours sleep due to the flushing noise in the bathroom. At least the front desk said they were sorry. Stayed on June 17.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thanks for the review. We apologize your stay with us did not meet your expectations. We hope you will give us another chance and stay with us again. Thanks

"Clean room, friendly service "

5
30/06/2018

We spent the night while traveling through the area. Very good choice. Check in was fast and easy, the desk clerk was very friendly and helpful with suggestions on where to eat. Room was clean and comfortable. Breakfast was very good with a nice assortment. Every staff member we saw spoke to us and asked if we needed anything.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
First thank you for your review. We are glad you enjoyed your stay with us here at the Best Western Newport Inn. We strive to treat all guest with Superior Customer Care. We hope you will stay with us again in the near future. Thanks

"Nice hotel"

4
28/06/2018

This hotel had comfortable rooms and was reasonably priced. We saw one live roach in the room, but, being from Florida, it was neither surprising, nor disturbing. At home, we use Spectracide Bug Stop, which we spray around the baseboards and in the cabinets with sinks. We rarely see a live roach during the summer, and Bug Stop is safe for pets. And yes, we killed the roach. We would stay at this hotel again.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
First thank you. We are glad you enjoyed your stay with us. We strive to treat all guest with Superior Customer Care. We hope you will stay with us again soon. Again thanks!!!

"Excellent Place to Stop: Charleston, SC to Cincinnati, OH"

5
18/06/2018

This hotel came across more like a Best Western Plus, but it is a straight-up Best Western. Consistent BW experience with their updated rooms and amenities. The breakfast buffet was the best I have had at a BW; really well-done. You can park right outside your room and there is a bar/restaurant, Michael's, that is attached to the hotel. Very good food and most of the other food options in the immediate areas are chains. Excellent front desk experience at both check-in and check-out. All in all, high value for the money spent. I left a $5 tip for housekeeping and a $4 tip for the breakfast servers. I am a BW Gold, maybe getting close to Platinum. Dave Saunders, Los Angeles

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you we are glad you enjoyed your stay with us here at the Best Western Newport Inn. We thank you for being a rewards member with us. Our staff strive to treat all guest with Superior Customer Care. We hope you stay with us again soon. Thank you! Best Western Newport Inn

"Popcorn Sutton Jam"

5
18/06/2018

The motel staff was very helpful an polite. The rooms very clean an well stocked on everything. Beds were very comfortable an clean. The pool was clean an well stocked on towels for outside clean patio furniture.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you for your review we are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strive to treat all of our guest with a warm and friendly smile. We try to make your stay with us comfortable. We hope you will stay with us again in the near future. Again thank you! Best Western Newport Inn

"Going North"

4
01/06/2018

i have stayed at this motel many times. The area is beautifull. I travel with my pet and they are a pet friendly. There are many nice restaurants nearby. My room was clean and neat ad the staff was welcoming and friendly. I have always found this motel to be a good value for the money.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you we are glad you enjoyed your stay with us here at the Best Western Newport Inn. We strive to treat all guest with Superior Customer Care. We hope you continue to stay with us. Again thank you. Have a nice day!!!

"After AA meeting in W. Knoxville"

1
29/05/2018

Disgusting. Temperature in Room was 71. Then, heater did little. Those who rent Rooms 128, forget it. Go across the street Was a drunk at the desk who I continually asked to pipe down to understand direct

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Our staff apologizes that your recent stay with us did not meet your expectations. We strive to make all of our guests feel comfortable during their stay. We will use this feedback you have provided to make improvements to ensure we offer a better experience to our future guests. We hope you will stay with us again so we can have another chance to provide you with Superior Customer Care.

"Great Place east of Knoxville"

5
27/05/2018

It was getting late and we were looking for a restaurant and found Michaels which happened to be attached to the Best Western. After eating we decided to stay at this Best Western. Obtained a very good rate for a Saturday night. Room was located on the back side away from the roadway and was very quiet. Older hotel but has been updated and well maintained. It does appear to market to truckers with a lot of truck parking on the upper level, however, the trucks were not an issue with us. Did has a pool but did not have time to use. Would return if not getting through Knoxville.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
First off thank you for your review. We are glad you enjoyed your stay with us here at the Best Western Newport Inn. We hope you continue to stop in and stay with us in the near future. We strive to treat all of our guest with superior customer care. Have a nice day Thank you

"Great Place to Stay"

5
27/04/2018

This is an awesome place to stay. Staff is very friendly and helpful. Pool area is very nice. Great work out room. Rooms are very nice and clean. Large screen TVs. Coffee pot & refrigerator. And it has an awesome free breakfast.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you for your review. The staff here at Best Western Newport Inn are glad you enjoyed your stay. We strive to welcome all of our guest with a warm and friendly smile. We hope you continue to stay with us in the near future. Have a nice day and again thank you!!!

"Our Favorite place to stay..."

5
23/04/2018

My Husband and I are truck drivers, and we stay in hotels 5-7 nights a week, and we ALWAYS stay at this Best Western, and we wouldn't dare stay anywhere else but here!! The staff is always friendly, Jessica, Eric, Katherine,just to name a few, we always stay in the same rooms, 135,137, 139, always nice,clean and comfortable!! they have guest laundry, and allow pets. I highly recommend this Best Western to one and all!!

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you for your review. We are glad you enjoyed your stay with us here at the Best Western Newport Inn. Our staff strive to treat all of our guests with superior customer care. We hope you continue to stay with us in the near future. Thank you again and have a nice day!

"Florida Trip"

4
23/04/2018

We stay at the Newport BW twice a year each time we travel from Florida to Michigan. The location is perfect for us. We were happy to see the Michaels has a new menu. The room was clean and looked good. The pet area is good for our dog that travels with us.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you for your review.We here at the Best Western Newport Inn are glad you enjoyed your stay. We hope you will stay with us again in the near future. Have a nice day! Thanks

"Great value, pet friendly."

5
16/04/2018

Great value, clean rooms. Rooms have been through a fairly recent renovation and are very modern looking. Exterior is a little dated though. Breakfast choices are numerous and pretty tasty. One of the VERY few pet friendly places available. Overall, a good choice in the Newport TN area.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
Thank you for your review. We here at the Best Western Newport Inn are glad you enjoyed your stay. We hope you continue to stay with us in the near future. We strive to treat all of our guest with superior customer care. Again Thank you have a nice day!!!

"Loud ac"

3
11/04/2018

I stayed here because they accept CLC for work. Check-in went smoothly. Front desk woman was very friendly. The first room that I got was a joining room which I hate so I went back and they put me in another room very easily. I forgot to tell them that I hate joining rooms so that one ones on me. The second room was nice but had a very loud air conditioner. I went back to the front desk and asked for another room. Which she easily gave me one down just a little bit from where I was. She warned me that other people had said that the air conditioners were a little bit loud to them and that it might just be the air conditioner in all the rooms. I got to the third room and turned on the AC and it was loud also. Not as loud as the second room that sounded like washing machine. Otherwise everything was perfectly fine.

BWNPI, Front Office Manager at Best Western Newport Inn, responded to this review
First thank you for your review. We here at the Best Western Newport Inn strive to make all of our guest feel comfortable. We hope you will come back and stay with us again. Thank you Again have a nice day!!!

"Nice place to sleep in Newport"

4
02/03/2018

BW Newport is the top rated hotel in town. You will get a pleasant check-in, park-at-the-door (for first floor rooms), spacious and clean rooms. Our bed was nice and we had a good sleep. Breakfast was above average.

"View of the moutains"

4
13/02/2018

Stopped here on the way to and again on the way home from Myrtle beach My husband had stopped here before when trucking very nice staff and a bar restaurant on the premises, band one night was a bonus. Food on the return trip was good. Breakfast was good both times Pool was closed due to season.

"Would stay again!"

5
09/01/2018

Room was clean..beds were comfy,location was good! Jessica was awesome during check in and during our check out! Breakfast was good as well,so much to pick from! Wonderful place to stay! Would definitely stay again!

"Haven in the cold"

4
08/01/2018

My husband and I were traveling thru TN to visit family and it got late and was very cold Dec 29th. We decided to get a room for the night to escape the cold but we had our 2 dogs with us and most places were booked or did not accept pets. The BW had a king room and had pet rooms available on ground floor which was perfect. They had an area to walk the dogs with waste removal bags. In the morning you get a hot breakfast included which had bacon, sausage, scrambled eggs and biscuits & gravy. The night staff was friendly and very accommodating. Our heater went off and we couldn't get it to come back on and the desk clerk came right to our room and fixed it. I will consider staying with BW again since our stay was so positive.

"Traveling through area"

5
05/01/2018

This location is right off of 40 and the hotel is extremely nice. It has a wonderful complimentary breakfast that has lots of seating for you and the family. The food was great and the hostess was very friendly. Staff were friendly and helpful with information. Would stay again......

"Not What it Used to Be!!"

4
05/01/2018

My wife and I have stopped by this location many times on our way to visit family in S.C. and we live in Jersey. Rooms here are awesome and location is excellent. As advertised on the interstate Michaels Bar and Grill , This used to be a highlight of our trips, locals are very friendly and one of the waitresses Caffey is so awesome. We enjoyed having a few drinks and getting a bite to eat and head to a very well appointed room.But our last trip everything had changed . We ckd in went to our room and went down for drinks and dinner. We noticed there were not that many cars there but bar was full with locals and some we knew. We went to get a table and they were all reserved my wife asked someone we knew and they said different mgmt had taken over and things were changing. We finally got a seat at the bar and did get a bite and had a few drinks. The odd thing was no one ever came in during roughly 90 mins and took one of the reserved seats, but others came in and no where to sit. My question is why reserve a seat if no one is showing up , looks like you need to turn your tables and have room for others coming in to eat. We could tell from the locals that they were sorta dissapointed with the new mgt. We dont know whether or not to stop by or not will all seats be reserved? Lets Hope it reverts back like it was!!!

"it was good"

4
02/01/2018

I stayed with my family (husband and two teens), basically we chose this place because it was the most affordable within the area. But it was good, it was clean and where they have the breakfast it was spacious and organized. The ladies working were not that welcoming but, whatever...

"Great place"

5
02/01/2018

Great place to stay!! Good food and great people! An old fashioned motel that has been completely renovated! We were so happy with our entire experience. Thanks staff at Best Western in Newport Tennessee!

"Another pleasurable experience in Newport TN"

5
28/12/2017

The staff was very pleasurable and friendly upon our arrival. the handicapped room on the first floor was clean and offered easy access as parking was in front of our room. this location does have a new elevator available should you get second floor lodging. The breakfast that is offered as part of you stay was and has always been a good dining experience .Fresh scrambled eggs(not plastic tasting pre frozen )bacon, sausage,biscuits and gravy, toast, rolls yogurt, hot and cold cereal, milk, coffee and a variety of juices and fresh fruit are available. Better than a fast food breakfast on the run and eaten in your vehicle.

"Church and pleasure"

5
21/12/2017

We had several Church activities and it was our anniversary also. Since we live in a town about 25 miles away we decided to stay in town overnight. I cannot say enough good things about this Best Western. Everyone was very nice and helpful and the room was great. Clean and I would tell anyone that this is a great place to stay.

"Always stay on this hotel on our way to..."

5
20/12/2017

We always stay at this hotel when we travel from St. Louis, MO, our home city to my niece's, Charleston, SC. It's been updated, always clean, staff super friendly. Honor requests upon making reservations. Price is reasonable compared to others of same quality. Huge breakfast, hot and cold foods. We arrive at dinner time and always walk over to Ruby Tuesday's which is basically a few steps away, almost shares a parking lot. Also Best Western has the best free rewards system.

"Great Place To Stay before you go over the mountains!"

5
19/12/2017

We found this hidden gem while traveling. Great new rooms, comfy beds and pillows. Nice and quiet location, have stayed here twice now, will always stop here to stay! Great breakfast, better than expected !

"Great Service and Place for Pets"

5
12/12/2017

Was very impressed with the service and cleanliness of the rooms. Lorraine was very professional at the Front Desk and it was an excellent place to walk dogs despite being close to Interstate with the big parking lot in the back.

"Newport Inn - BW Excellence"

5
01/12/2017

Comfortable, very nice updated and clean rooms. Very friendly staff. My grand children and I loved the free full breakfast buffet. I didn't have a reservations but Best Western in Newport treated us as if we did. Checking in and out was done with ease. I was offered a rewards card and I accepted. I will be staying at another BW in the near future.

"Great experience!"

4
30/11/2017

We were on a mission to make it as close to NC as possible before stopping for the night. Newport was the perfect place to stop. My sister raved about the great breakfast this particular hotel had. It wasn't what she remembered, but more of a standard hotel breakfast. I was really looking forward to home fries and bacon, but they had 2 types of sausage instead. The eggs were decent as was the biscuits and gravy. It did the trick and got us on the road at a decent time.

"Nice Pet Friendly Hotel"

5
28/11/2017

This was a nice Pet Friendly Hotel! So glad that we stopped here for the night. Check-in was fast with friendly staff. Nice clean rooms & comfortable beds. Hot breakfast was much better than most hotels!????

"Good stay at dog-friendly Best Western"

4
11/11/2017

We were driving to Asheville, NC and decided to stay at this Best Western near Newport, TN because it was convenient to the highway and dog-friendly. The hotel was clean , staff was friendly, we had a mini-frig and microwave in the room. They gave us a dog-friendly room at one end of the hotel, which was quiet. In the morning, we had a hot breakfast and were able to get a coffee to go from the Keurig in the lobby.

"Great breakfast!"

4
09/11/2017

The room was nice and clean and updated. The Hotel was quiet. They had a great room for breakfast. Plenty of seating and decent amount of food to choose from. At night the restaurant Serves pizza. There is also a small bar attached, however we didn't go. Staff was very nice.

"Back again"

4
08/11/2017

This is at least our 3rd or 4th stay here We like the location and the breakfast. The hot breakfast is hard to beat! Gas stations are also close There is no elevator to the second floor. Stairs are covered.

"Great Stay"

5
05/11/2017

We enjoyed staying at the Best Western Inn in Newport, Tn. very much. We stayed on our trip north and again going back home to S.C. We stayed at a room on the back side of the motel. It was quiet and restful. The dog area for our Service Dog was close to the room. Very convenient for us. I would recommend this motel to friends and family.

"My engagement celebration."

2
03/11/2017

They did not tell us there was a problem with the water lines until after we took a shower and were covered in muddy water. If you knew there was a problem, why not tell someone before they are in a disgusting situation? Also, why not at the least offer another room, or bottles of water to rise with? Also, did you make you coffee with the muddy water? If you did there was obviously clean water somewhere. And, if not then that is even more disgusting.

ECoggins, Public Relations Manager at Best Western Newport Inn, responded to this review
The Best Western Newport Inn would like to humbly apologize for the misfortunate incident during your previous visit. After a thorough investigation, a city main water line busted and we apologize that the incident was not taken care of to your satisfaction in a timely manner. Our staff is trained and equipped to resolve any issue that may arise so again we apologize and sincerely ask that you will consider our property in the future so we can exceed your expectations.

"Good stop at a good price."

4
02/11/2017

The person who checked us in couldn't have been nicer. Our room was very clean although pretty small! But the price was excellent. We walked right down the stairs to Ruby Tuesday. Breakfast was good-eggs, 2 kinds of sausage, biscuits and gravy, cereal,yogurt, fruit, waffles, pastries. I would suggest a room on the backside-the ftont is a bit noisy. We would gladly stay here again.

"Clean comfortable bed"

4
01/11/2017

We arrived after dark and had a hard time locating the entrance. We could see the large flashing sign but the lobby was in a different building. The room was clean and the bed very comfortable. A little noisy from traffic sounds.

"Needed"

4
26/10/2017

It's not the Ritz but it was clean, comfortable and has a great breakfast that's come free with your stay. If needed we would definitely stay here again. Not a five star resort but all the stars we needed but was all the stars we needed. For the price Best Western can't be beat.

"great stay at BW"

5
22/10/2017

Best Western offers a great hotel for reasonable prices. The rooms are modern and always very clean. The beds are comfortable. Plenty of linens, soap, shampoo and conditioner are supplied. I enjoy walking on the treadmill in the fitness room after riding several hours in the car. Breakfast is always satisfying!

"The Best Best Western by far !"

5
13/10/2017

The employees were very friendly and made us feel like we were the only guest..our room was very clean , plenty of towels. The breakfast bar food was really good not dried out from sitting and the server continuously checked to make sure there was plenty of food..Very good experience..Thanks to all the staff who made it possible.

"Hotel rating"

5
11/10/2017

This hotel stands out. Located on the edge of the Smoky Mountains so has great views. The hotel was very clean with friendly and helpful staff. I also enjoyed the full breakfast which is included in the very reasonable price. I will book this hotel on my next trip.

"Good place to lay your Head !"

4
25/09/2017

Have stayed here several times. Friendly staff,willing to help make your stay a pleasant one. Good clean rooms, good breakfast. Is located right off the interstate. Room rates I believe are a bit too high.

"Trip Away"

5
23/09/2017

The staff was great to work with, rooms are very nicely remodeled. Best free breakfast anywhere we have stayed. Location is great when visiting the Gatlinburg and Pigeon Forge area. Away from the busy tourist locations but close enough to drive.

"good"

5
23/09/2017

nice and clean with all amenities. have stayed at other Best Westerns and none was better regarding services, breakfast options, cleanliness, etc. would definitely stay there again in the future if in the area.

"will never go there again"

1
20/09/2017

worst stay I have ever had at a best western. The front desk staff was great..her name was Jessica.. Our tub filled up with water when we took a shower..it took forever for the water to go down. we had 4 showers to take so we had to wait 20 minutes between showers..The beds were terrible. They were so uncomfortable and extremely hard.. The shower head was messed up..The fridge would come out from the wall every time we opened it, The hot tub smelled very heavy with chlorine we had to get out immediately, We will never stay at the Best Western again

travelingcircus49022, General Manager at Best Western Newport Inn, responded to this review
Please accept my most sincere apology on behalf of our entire staff for your recent stay. Here at Best Western we strive for 100% guest satisfaction. We take pride in the I Care attitude. We would like for you to consider Best Western in your future travels. Wherever Life Takes You, Best Western is There Glenna Haution General Manager

"Great People!!"

4
15/09/2017

This hotel is just off the interstate and easy to find. The first thing you notice upon entry is the lobby, which is very well appointed with modern touches. They have a small Keurig coffee maker with K-cups available for guests who might want coffee (the only choice was a mild blend however). This is a motel where you can park in front of your room if you get first floor. The facility is sprawling but they do have an elevator. The problem is that you might have a very long walk to your room, depending on where your second floor room is located if you need to use the elevator. That is because the elevator is located at the far end of the facility. Our room was very nicely decorated and had a full size sofa (some king rooms at this motel have only an easy chair and are smaller). It appears the motel has been recently remodeled because everything seemed new and fresh and very nicely decorated. The refrigerator and microwave are in the bathroom vanity area. In fact the refrigerator was built into the vanity cabinet and the microwave was suspended above it. The in room coffee was very difficult to find as it was located in a closed cabinet just above the microwave. If you are shorter than 5'4” you might have trouble opening that cabinet. We slept fine but I did wish they had softer pillows - I had a hard time punching the pillows down. Breakfast was served nice and early at 0630 and they had an item I've never seen before - chicken nuggets!! I also liked that the scrambled eggs were real!! There were lots of choices and we were very satisfied. The attendants were also on top of things and started refilling dishes before they had emptied. I don't want to finish this review without mentioning Stephanie. She assisted us when we checked in and she could not have been more responsive to our needs - she was truly customer service oriented. She even ensured the “children” left the pool at 2200 so that I could get a restful night's sleep.

"great place to stay with famliy"

5
15/09/2017

great place to stay with family. Very clean and neat. the staff was very friendly and helpful. Breakfast had alot to choose from,and everything was hot and great.The beds were very comfortable,bath and room was very clean. i would stay here again.

"NICE & CLEAN"

4
05/09/2017

The room was on the small side but was clean and up to date. Will stay again next trip going this way. Nice for a one night on the road trip. Drive Sleep Go. Did not eat in morning - got a early start.

"Great Stay"

5
30/08/2017

Good people, excellent service - no complaints ! I like easy - and this was.. we actually don't rest much on vacation , but here we could....We will stay there again...The only regret I had was they had a beautiful pool -we didn't have time to use, rooms were nice n cool, and our maid kept things ship -shape !

"Well maintained and pet friendly"

4
29/08/2017

We were fortunate to by random pick this hotel on our recent trip as sometimes we travel and will decide late whether to spend the night or keep traveling. The staff was professional and friendly. The breakfast bar had an adequate variety of foods and drink. The coffee was excellent! Also, this is a pet friendly hotel with a decent walking area and they provide doggie waste bags. We are glad to become Reward Members because of this stay.

"Just Like Home"

5
29/08/2017

Courtesy by all of the staff , the cleanliness of the rooms,and the healthy breakfast provide by the cooks has always been a hallmark of this location. Always providing handicapped rooms on the first level for our needs has been important to us. The location is close to such tourist attractions as Dolly Ville, Bush Bean Factory, and mnany other attractions.

"Best Western Newport Tennessee"

5
28/08/2017

This hotel is a great place to stay, and is dog friendly. When you walk outside. Every place you look has a spectacular view of the Smokey Mountains. It is convenient to the expressway, without all the expressway noise.

"Clean and comfortable last minute stay"

5
27/08/2017

We booked here by accidental chance when looking for a property near Asheville, NC after the total eclipse. The rooms are very spacious, more so than the previous two places we had stayed at. The restaurant/breakfast area was also very spacious and had a nice variety of items to choose from. This is a comfortable, clean, and very affordable Best Western to stay in and am pleased with our stay.

"Be newport"

5
23/08/2017

Due to the eclipse party goers I could not find a room in Ashville where I had planned to stay. I was about to give up trying and drive straight through when I stopped in Newport and the Best Western hotel had a room. Thank you for the service.

"Good experience"

5
21/08/2017

Motel was recently renovated. Clean, friendly, many restaurants near by. Location is easy access from highway. Overall good value for the money. I booked four rooms for two weeks later when I'll be in area again.

"Race Night"

4
21/08/2017

The hotel and staff were excellent! The only minor issue was housekeeping waking us up a few hours before checkout after a long night at the races! Overall we will stay again, but maybe just put the "Do Not Disturb" sign on the door. Great Place to stay!

"Excellent Hotel Experience"

5
20/08/2017

This hotel is a great place to rest, relax, and rejuvenate. Once we parked, everything we needed or even wanted was available. We enjoyed a delicious hoagie sandwich and we relaxed in the private, quiet pool and spa.The next morning, we relaxed more and enjoyed a superb breakfast. I highly recommend the Best Western in Newport, TN to all varieties of travelers - truck drivers, dog owners, and anyone needing a break. in addition, we were able to take care of personal business with the aid of the staff and hotel fax.

"Tennessee Stay"

5
16/08/2017

On way home from Beach in South Carolina and stopped with family for overnight. We had three rooms. Excellent value, super clean and all staff extremely friendly and competent. I highly recommend this BW!

"Awesome hotel."

5
12/08/2017

Best bang for your buck! Clean, comfortable, great staff, lots of restaurants nearby, and pet friendly...$10. Love this place! Rolling praries in the back, well lighted lots, felt very safe here. Try Deb's Drive In just down the road...awesome food, come to your car! Also the staff is very friendly and accomidating. The breakfast is the best I've seen. Scrambled eggs, cheese, salsa and all kinds of yummies, sausage, bacon, biscuits and gravy, etc. not even kidding! Great coffee too!

"Clean and excellent breakfast"

4
06/08/2017

Very clean and functional room (that's means a little small). Nice to park very near your room. Shower was very easy to adjust water temp and clean. Brand new towels in room and plenty-4 bath towels in King room. Breakfast was better than most chains (Comfort Inns or Holiday Inn Express), liked to breakfast room which was very quiet and relaxing. I was on the road side of property and there was some noise (it was Friday night) however, nothing that prevented me from good night's sleep.

"Yummy free breakfast and excellent service"

4
04/08/2017

We stopped over here on our way from Nashville to Myrtle Beach and it was just perfect. It's not a 5 star hotel but it is very well maintained, obviously newly updated with everything in working order and a comfortable bed. The front desk staff is super nice and the free full breakfast is worth the stay! Homemade biscuits and gravy are outstanding! We would definitely stay here again.

"One Night Stay"

4
02/08/2017

Everything was really nice. Only complaint was the pillows. Not a traditional pillow had approx 8 small pillows. Made it uncomfortable to sleep on. Breakfast was really good and the staff was very welcoming. Great place to stay.

"A one night stay"

3
30/07/2017

Having our room on the first floor with a door to the parking was a plus. The noise level / sound proofing was terrible. The A/C worked well and was quiet. The room was clean, bed was comfortable, shower was good but the sink faucet leaked and only dispensed hot water.

"Clean"

1
27/07/2017

Clean is the most important thing to me, and it was clean. Bed was very comfortable, Linens were spotless. . Restaurants very close, convenient to the interstate. Breakfast was the typical hotel hot line buffet. Online reservations very easy. Quick check-in.

glennah, General Manager at Best Western Newport Inn, responded to this review
Thank you for choosing our hotel to stay with. I understand you enjoyed your stay with us which we appreciate!! You scored our Hotel the highest in all categories except for overall score. Maybe this was a mistake??? We value our guests and always deliver Superior Customer Care. Glenna Haution General Manager

"Good place...."

4
24/07/2017

As a former local, I am familiar with all the local hotels. We usually stay at the Holiday Inn Express, but waited to long to book this time (and prices were $150 a night even with military discount). So the next best choice was Best Western. After seeing the updated rooms (approximately 5 yrs ago) we decided to try it. After reading previous review we requested to stay on the back side of the hotel to avoid the traffic noise. Our room was clean and cold when we arrived. We had a family of 4 staying in one room. Everything was clean and the second day the maid even left extra towels without being ask. Breakfast was good...eggs, sausage, biscuits, gravy, 3 different cereals, waffles, fresh fruit, apple and orange juice, along with coffee and pastries. Everything was very good. The only complaint was breakfast was removed promptly at 10am each day. Would have been nice to be able to sleep in a little bit on the weekends and still get a hot breakfast. I would highly recommend this Best Western.

"Stay inbetween NC and Tn off of 40"

3
23/07/2017

Good in between spot going or coming to Asheville from Tennessee. Have stayed 4 times now. You exit off 40 and follow the french broad river into Asheville. Nice stop along the way. Good beds and good stop over. We stay every time we come to or leave NC

"Clean and Convenient"

4
18/07/2017

clean and conveniently located near highway - free breakfast - nice pool - a little loud in the parking lot with the guests that were there during our stay (unrelated to hotel itself but annoying nonetheless)

"Exceeded our expectations"

5
17/07/2017

We enjoyed our 3 night stay here. Clean room, quality bedding, friendly staff, very nice pool which our kids enjoyed. Breakfast left something to be desired for us but others may think it's ok. It wasn't bad enough to give a lower rating. Besides there are several places within walking distance for food. We would stay here again. Close enough to Gatlinburg and Pigeon Forge to visit and not stay in the rat race there.

"Loud setting, average room, smelly bathroom "

3
17/07/2017

We stayed at this hotel on a passthrough from South Carolina to Indiana. We were placed in a room near the ice maker which proved to be super loud beginning at 7am when people began filling up large coolers with ice. The noise from the highway was loud all night, including sirens, trucks and motorcycles, and people setting their car alarms right outside our door. You should know that this is a hotel where each room has an exterior entrance. Our bathroom had a distinct dirty urine smell. It was not pleasant and I had trouble falling asleep. I do not recommend this hotel and wish I had paid a little more and had gone with the Holiday Inn across the street since I was up 5-7 times overnight.

"Best value in the area"

5
11/07/2017

You seriously won't find a better stay for the price. Excellent views, excellent staff, room was great and clean. Bathroom is a little tight, but that could be considered my only complaint. Next vacation I will be seeking out best western.

"Very Nice"

4
08/07/2017

Stayed here on my way to Cincinnati . Just picked it out at the exit. Got the Aaa rate and basically saved the taxes. Very clean room and quiet . One of the better hotel breakfast that I run into. Free wi if easy on/ off to freeway and gas right across the street. Off Cosby Highway. All in all worth the couple extra dollars for a very comfortable bed and quiet room

"Very Clean"

4
08/07/2017

This hotel is very clean and the staff is very accommodating. We stay here when we visit Dollywood in order to get out of the hustle bustle of Pigeon Forge. I recommend this motel to the travelling public.

"Great place to stay..."

5
05/07/2017

We stay here a few times a year when we take our boat to Douglas Lake... The hotel is clean and everything has always functioned properly. Plenty of good parking for trailers, etc... Breakfast is better than average in my opinion with plenty of seating, etc.

"This place sucks!! "

1
01/07/2017

This place is a hell hole!! The rooms r not newly decorated the bathroom is so small u cant even get dressed in it!! The carpet is dirty looking !! Don't waste ur money here!! The beds didn't have a bedspread on them !! Just sheets and some half thing on the bottom!!

ECoggins, Public Relations Manager at Best Western Newport Inn, responded to this review
The Best Western Newport Inn would first like to apologize for your recent stay. The staff works vigorously to provide all our guests with the most pleasant stay as possible. We want our guests to have an outstanding experience each time they stay at our property. We believe that hard work, dedication, and communication is key to providing each guest that type of experience. Again, our apologies for your misfortunate experience and we hope your next visit will be at the Best Western Newport Inn.

"Awesome Stay"

5
28/06/2017

Well satisfied with our stay! The hotel was clean and the rooms recently re-decorating. We definitely highly recommend this hotel for stay and value. Both my wife and I were extremely satisfied! Will stay again if ever in the area

"Great place."

5
25/06/2017

This is one of our favorites. We use it every chance that we get. Great Motel, Pet friendly, beautiful view and amenities. Breakfast is spectacular. The pool and mountain view are great. Staff is helpful and right next to other restaurants and such.

"Popular midway stop on trip to Memphis and back."

4
20/06/2017

We've been staying at this hotel for years. The location is roughly midway between Wake Forest NC and Memphis TN. Breaks up the drive perfectly. Have seen many changes over the years and always seem to be for the better. Clean updated rooms. My only complaint was that the well lit parking lot was difficult to keep from shining into our room.

"Just stopped for a night"

3
17/06/2017

My husband and I stayed at this Best Western for one night based on previous good experiences with Best Western Hotels. It advertised remodeled rooms and hot breakfast. The room had been updated, yet the older core of the room was evident. The carpet was worn and fraying. The walls were paper thin and we could hear the people on the opposite side talking. The plumbing needed attention since the tub did not drain. The outside door handle was loose yet it would lock from inside. We brought these issues to the attention of the desk clerk who said she would have maintenance address these issues. The "hot" breakfast was nothing special, just the same breakfast fare you would get at any restaurant. Nothing at this location was terrible, yet nothing was exceptional either.

"Good stop over on long drive"

4
15/06/2017

This was very close to the highway, so very little extra travel time to our stay. I liked that is was just outside the mountains, so we stopped overnight & did not have to drive through the mountains at night. Very fast check-in & check-out. Nice breakfast, very well stocked. I would choose this again on our travels south.

"Nice rooms but too much noise potential"

3
14/06/2017

When you see a monster truck with no muffler pulling into the parking space next to yours at 11:00 at night and two guys with a 12-pack of Bud Light walking into a room room below yours, that's not a good sign. I didn't pay $100/night to put up with this. Luckily, I didn't hear anything from them that night, but just the worry and perception that they may get loud and that this hotel attracts crazies and partiers kept me on edge. Needless to say I didn't get much sleep. At $100+, I felt this hotel was poor value considering that the noise potential from loud, .obnoxious, and inconsiderate guests will always be there, especially on weekends. (When you pay that much, it usually keeps the riffraff out, but maybe it was just a case of four crazies each paying $25/night to share a room) I expect more from a hotel at the level of a Best Western. If you are looking for peace and quiet, this is not the hotel for you. The potential to have bad neighbors is just too great.

"Trip Home"

4
14/06/2017

Trip from TX to MA. Stayed 2nd night of trip here. Chose his location based on online reviews, location and price. Very good value. It had been recently redone. Room was very small, but clean and comfortable. We would stay here again

"stay"

4
12/06/2017

I thought it was a little expensive. I'm not used to a BW being that expensive. Especially, since it was a business trip. Typically, I can pay less that 100.00 which includes taxes/fees. 114.00 was a little much! Especially since,

"nice"

4
12/06/2017

We have stayed at this hotel twice this year. Nice, mid-range hotel, clean with easy access to interstate, restaurants and gas stations. We were very satisfied. Definitely worth the cost charged. We will stay here again if we are in the area and need lodging.

"The end of our vacation."

5
08/06/2017

We spent our last two days of vacation at this motel and it was wonderful. The place is clean, great beds, fluffy pillows, an elevator for those who want to use it and a great breakfast. The people who was at the desk are very helpful and nice.

"Stop over Chicago to Hilton Head Island, SC"

5
04/06/2017

Convenient to the highway - easy on and off. Easy check in and check out. Nice people at the front desk. Room was spotless. Refrigerator, microwave, free wi-fi, nice t.v. Free breakfast buffet is the typical but it was good and the food was refilled. Would recommend this as a stop over point if you're driving.

"PERFECT SPOT"

4
02/06/2017

We had to drive from Augusta, GA to Nashville, TN for a graduation ceremony at Belmont University and decided to go via Newport to avoid the terrible Atlanta and Chattanooga traffic. Both cities are at least 25 years behind on their Interstate construction. This Best Western is a perfect place to stop. It is clean as wax. It is convenient to restaurants and gas, and it's quiet. The views are unbelievable. We stayed here both ways.

"Loved it here"

5
02/06/2017

We had such a great visit!! The staff is incredibly friendly and accommodating. The room was great, super clean and smelled good (a huge bonus for me)! The breakfast, while plentiful, was not that great. Truly our only disappointment. The sweet lady staffing the breakfast however was amazing! Will definitely be back!

"Very good location, Great trip to Dolly wood."

4
01/06/2017

The room was very comfortable had the king and everything was very good. They gave me extra towels at check in because i have had problems with enough towels at other hotel's I relay did not need them because the room was well stocked. We got in a little late and the lady at night did not know how to use my Best Western travel card but the lady on days took care of it. The breakfast bar was very good. I will be trying the pool out next stay. See you guys again soon.

"Clean, friendly hotel"

4
29/05/2017

This Best Western was a nice place to stay. It was a little further out from Pigeon Forge, but nice drive to where we wanted to go. We were a family of 4, but they only left us 3 towels, so we had to get another one from the front desk. The outside pool was nice. No towels out there, so you have to ask at the front desk for those. The It has pictures of a hot tub, but there was no water in it. The breakfast was really good!!

"Great location and fantastic truck parking."

5
28/05/2017

I really enjoyed my stay! Arrived late (10:30pm) though I called ahead that I would be late I was assured that it would not be a problem. When I arrived the personnel were friendly and accommodating to insure that I had ample parking for my truck and trailer within view of my room. The room was clean and quite even though they are located so close to the interstate! The breakfast was excellent, I usually end up with a cup of coffee and a donut, but this was a very good breakfast and I wasn't looking for anything else!

"Glenn"

5
20/05/2017

This is a very great Hotel I stay there almost every time I get to Newport Tennessee everything was okay it's just time to set for the heat in the room I could not get it adjusted right other than that hotels great to bed was comfortable and a breakfast bar in the morning was great the service at the bar was great the hotel staff was great if you need a place to stay when you get the Newport Tennessee stop in at Best Western

"nice"

3
16/05/2017

check in was great, front desk staff were very , very NICE, FRIENDLY & HELPFUL !!!!! rooms were ok, we ate at the bar because we didn't want to drive anywhere. food was good. breakfast was ok, for the price of the room & what we got it was good ........

"Overnight"

4
14/05/2017

Very clean with nice updates Fridge in the room worked well We stopped for an overnight stay and were not too impressed the outside appearance but were please with the cleanliness and modern room. Would definitely stay again. Summer pool only

"Great!"

5
10/05/2017

Check in went smoothly. Outside entrances and they have an elevator. Parking was excellent! If you drive truck or are in a larger vehicle, there's room! The room was a good size with 2 beds. Beds were comfy with good bedding. No stains or holes. Good pillows. Room was clean. Bathroom was a decent size. Good towels with no stains or holes. Fridge and microwave worked. WiFi was good. We were able to check email, stream movies and music. Food within walking distance. We didn't have housekeeping by choice, but they left us a bag of fresh towels, soap, cups and etc. on our door! TV was a good size for the room and had a nice selection of channels. We did experience a live "Cops" episode outside our door one night....can't fault the hotel, but it was a little unnerving. Overall, we enjoyed our stay and would recommend this location!

"Vacation"

4
08/05/2017

We have stayed at this Best Western each year upon our return home from a Florida vacation. We have liked the facility each time we have stayed there so we try to make it to this hotel each time for our overnight stay.

"Our stay in Newport"

5
07/05/2017

We really love this Best Western. It is clean, great room with a very comfortable bed. The breakfast was wonderful and we did not have one problem the 2 nights we was there. The people that work there treat everyone like they are family, very nice and helpful. We would definitely stay here again!

"checked out"

1
05/05/2017

hotel was very very dirty no tv no phone matress had blood stains on it and killed a cockroach in room seedy!!!!!!!! checked out and put in for full refund on credit card would not recemond this hotel!!!!!!!!!

ECoggins, Public Relations Manager at Best Western Newport Inn, responded to this review
From the staff at the Best Western Newport Inn, we would like to apologize for your recent stay. Our veteran staff strives daily to provide all our guests with a clean, comfortable, and affordable room. Our rooms accommodate a variety of needs for our guests with a home away from home atmosphere. The Best Western Newport Inn firmly believes in taking care of any issues that may arise in an efficient and timely manner. Again, our apologies that your stay did not exceed your expectations and we kindly ask to give our wonderful property another chance to go above and beyond to meet your own needs and expectations. Thank you

"Good Service, Older Best Western"

4
05/05/2017

Stayed here during a coast to coast bicycle tour. Very friendly staff. Restaurant on the property that has free delivery to your room. A bit noisy at times. Room appointments were a bit dated but the price was in keeping with that.

"Great Value"

5
02/05/2017

The quality of this BW location is very good, rooms are all updated and modern, staff is excellent as is free breakfast. The value is tough to beat as price point is extremely competitive. We use this location every year as we travel to SC and every year it gets better. This is our 8th year staying here.

"No Gold Plating Just Good Value"

4
27/04/2017

The value at this motel is always good. From the friendly and helpful staff, when making reservations,check in, maid service,right through to check out. One of my favorite things, is starting out my day with a good hot breakfast.

"Blankets and outside entrance"

3
27/04/2017

Hotel had an outside entrance and hidden blankets on the bed. I am not sure why they had the setup that they did with the way the bed was made. They had a fitted sheet, flat sheet, blanket, then another flat sheet. Looked tacky, and had to ask for extra blankets. Clerk staff was not friendly, not a great impression at all.

"BW 042117"

4
23/04/2017

I enjoyed my stay at the Best Western in Newport, Tennessee. All the staff I interacted with were professional and helpful. Hopefully they are compensated well with a wage of at least $15.00 per hour.

"Overall winner"

5
19/04/2017

This Best Western was very good, but should of had extra Kleenex and shampoo in the room. Kleenex box had three tissues in it. No shampoo at all in room. Breakfast was good and had a good variety. Quite location. Would recommend.

"Poor"

3
19/04/2017

People working at the hotel steals your stuff. They don't have common sense and responsibility. This is a place where we should feel safe when we sleep and should have people be responsible enough to take care of the customers valuable and that didn't happen instead of you forgot something it's gone and taken from the room.

"Dixie Gas and Oil Show"

5
10/04/2017

Great service and clean rooms.Very friendly at front desk.Great hot breakfast and coffee to go. Stay 2 nights and was a good place to get some rest after a long day/ Stayed on the back side of the building.

"More bang for your buck!"

5
07/04/2017

The motel is nice. Staff that we met were friendly, helpful and knowledgeable. The breakfast they served was one of the best we have ever had at a Best Western. The eggs, sausage,biscuits were real not microwaved.

"Great staff"

3
02/04/2017

Loved the girls working at the front desk. Room was clean, but musty due to lack of exhaust fan, or the ability to open the windows. It was very convenient with bar and pizza joint open later than the local venues. The bed and pillows were comfortable, but an uncomfortable couch.

"Comfortable and reliable"

4
30/03/2017

I often stop here on my return trip from visiting family in Nashville, TN. it is exactly half-way and makes the trip easier. The service is always pleasant and the room reliable though the bed was a little soft this time. The property has a restaurant which I have never used because it is also next door to a Ruby Tuesday - nice to have convenient options after a long drive.

"Best Western Newport Inn"

4
29/03/2017

We spent the night on our way to Myrtle Beach. The hotel was easy off easy on to the interstate. The rooms were very clean with modern decor. The breakfast was a full breakfast and was pretty good. Would definitely stay here again!

"Very nice hotel in a beautiful mountain setting"

4
16/11/2016

We had to look around a bit to find a hotel that had a room available as it was a Saturday and that part of the country has a lot visitors on the weekends. Fortunately this hotel had a room at a reasonable price and we checked in around 4:30 PM. By 7:00 PM the parking lot was full and I doubt there were any more avialable rooms. The office/restaurant/bar are separate from the hotel itself yet it is very convenient. The rooms were nice and not outdated or unkept. Breakfast was OK but typical of most Best Western hotels.

glennah, General Manager at BEST WESTERN Newport Inn, responded to this review
First off thank you so much for your review. We are glad you enjoyed your stay with us and hope you continue to make us your stopping point on your way back through the area. Thank you

"Family visit"

4
15/11/2016

Staff should be better trained in assisting handicapped persons. Upon arrival desk staff stood and watched as I struggled in enter with my wheelchair bound spouse. They appeared more interested in conversing among themselves rather than assisting or offering assistance to a guest.

glennah, General Manager at BEST WESTERN Newport Inn, responded to this review
First of all from the employees here at the Best Western Newport Inn would like to apologize we here at the best western strive to to treat all our guest with superior customer care. We hope you do come back and stay with us again. Thank You

"Great stay for price"

5
08/11/2016

We spent 1 night here & were pleased with the value. Room was clean & had been remodeled. Microwave & fridge. Breakfast was good...eggs, fruit, sausage, biscuits, pastries....real oatmeal would have been a huge plus.

glennah, General Manager at BEST WESTERN Newport Inn, responded to this review
First of from all the employees here at the Best Western Newport Inn we appreciate your stay with us .We are glad you enjoyed your stay with and hope you will continue to stop and stay with us on your way back through our area. Hope to see you again soon Thank you.

"Good nights sleep...better breakfast"

4
05/11/2016

Nice place to stay especially for $70.00. Pretty good bar and a really good breakfast. Actual sausage and fresh fruit. A really comfortable bed and a quiet atmosphere. The staff is friendly and helpful. A bargain for 70 bucks.

glennah, General Manager at BEST WESTERN Newport Inn, responded to this review
First thank you for your recent stay here at the Best Western Newport inn. We are pleased to hear that your experience was good and hope to see you again soon Thank you.

"Nasty non smoking room...."

1
24/10/2016

When this Best western was first remodeled it always was very clean. Now the people they have cleaning do not care and the morning/day front desk manager had a defensive attitude when I showed her the pictures I posted on this site. She then tried to charge the friends credit card for smoking in a non smoking room because of my complaint. Of course it never was charged because legal action would have been our next step. The carpet floors need shampooing. Dusting is a must, disinfectant on all surfaces including the refrigerator. Bathroom tubs need to be bleach scrubbed out or refinished, mold spores are in the bathrooms on the ceiling. The bathroom doors need to be cleaned front and back down to the bottom. Very disappointed with that stay. I had a to put towels on the floor to walk on and in the tub to take a shower. I couldn't get another room by the time we got back to the hotel for the night. My bed linen was turned on the opposite side which makes me think none of the linen was washed. I'm glad I bring my own linen and blankets as well as Lysol.

glennah, General Manager at BEST WESTERN Newport Inn, responded to this review
From all the staff here at the Best Western Newport Inn we apologize your recent stay with us did not meet your expectations. Our housekeeping staff works hard to provide a clean atmosphere. We strive to meet superior customer care. We are working to fix the issue. And hope you will give us another chance and stay with us again. Thank you

"Room with a view"

5
24/10/2016

Nice little hotel with a view of the mountains. There is also a pool which would be nice in the summer. There is a restaurant on site that has good food. Pizzas, subs, and chicken wings are some of the choices. There is a tavern that serves food from the restaurant. The free breakfast is very good too.

"Quick stop over night."

4
22/10/2016

Price 99.00 for Sat. Night. Nice bed. Clean room, shower. Has cable. Wifi, refrig. Microwave. Coffee pot. Very nice place for just night over. Has Ruby Tuesday in front, also many other eating places close by. It has full breakfast with eggs, bacon sausage, etc.. Have not had it yet but hope is is nice. Room down stair and very quiet. Temp control by self so very cozy. As I said bed and bedding very fresh and comfortable

"Just right"

5
22/10/2016

Very elegant and emaculate room. I was pleasantly surprised with the room considering we payed so little. The bed was very comfortable for our bad backs. The new large HD TV was perfect to watch the Saturday football game. The reason we chose this location is its only 30 miles to a natural hot springs just over the North Carolina border. I would gladly stay here again.

""Room with a view""

5
18/10/2016

Nice room, helpful amiable staff, great restaurant and a good value. The view of the smoky mountains was a real plus and being pet friendly was great. Very easy on/off I-40 and lots of gas stations and restaurants close by in case you don't like the pizza or Italian dishes served in their restaurant.

"Great service, price and renovations"

5
15/10/2016

This hotel was a delight in every respect. The price was surprisingly low, the staff made us feel like celebrities, and the renovations in the rooms were well thought out and pleasing. We'll plan on staying there the next time we head south.

"Pet area is safe and fenced"

4
13/10/2016

I really enjoyed the time I spent at this hotel. I read good reviews. The pet friendly rooms are not the cleanest I have seen but great area in back for my dogs to run and I felt very safe and even took them off leash since it is fenced and sits above the Interstate. I travel with my dogs weekly for work and I look for safe pet friendly places. This is a great one. The breakfast I had been told was great, in my opinion it was good and better than most. I stayed here on and off for 3 weeks. great home away from home

"Sold out but Dirty"

2
11/10/2016

We were initially happy to even FIND a hotel close to Pigeon Forge in October, but upon arrival, I pulled the covers back and found several black hairs on the sheet, EW! Then when I went to the restroom there were curly and straight black hairs on the shower side and floor. I guess they don't have to clean as well if they are sold out? EW! EW! EW! Plus, if there WERE elevators...I didn't see any and I strained my back lugging my carry-on up the concrete stairs. Internet was good though. Pizza place attached to the lobby with overpriced pizza which took forever and there were no clean booths.

"Newport Tennessee best"

5
10/10/2016

this is the best hotel in the entire region including Gatlinburg & Pigeon Forge area . a must stay place. nice restaurant and free breakfast clean rooms also wonderful staff also we have been staying here for over 7 years and its just plain out and out awesome

"Running from Matthew "

4
07/10/2016

We needed a clean comfortable hotel with a nearby restaurant after a long day on the road from Myrtle Beach. This hotel met all of our needs. Check in went smoothly and the room was very comfortable and clean. No coffee machine on the room. Restaurants are nearby. Plenty of parking. Easy access to the interstate. Good place to spend the night.

"Last stay"

2
07/10/2016

We had stayed at this location a few years ago - it's a convenient location on our way to South Carolina. This time, the first thing I did was check the mattress for signs of bedbugs, and found evidence (but no bugs). Since our payment was non-refundable, we asked for another room, and the second one had a brand-new mattress and no signs of bedbugs. Our room was on the front side of the hotel - we circled the hotel as we exited, and noticed that the back side of the hotel was full of semi trucks and other big trucks. The hotel staff had mentioned that the front of the hotel is "much more quiet" than the back. Breakfast was included and was good.

"great room"

5
05/10/2016

Stopped in on our way home, great room, comfortable beds, everything was clean, towels, coffee maker, microwave all there. Bathroom was clean. The outside of the hotel was also nice and clean. They have an outdoor pool but we did not use. Great contential breakfast, waffles, eggs and sausage, biscuits and gravy, hot coffee.

"Motorcycle trip to the Smoky's"

4
04/10/2016

Older hotel that is in nice shape. Slept well and felt safe. No problems with the room or the staff. Came down to ride many of the roads in the area and the National Park. Many great motorcycle roads in the area.

"Great Place to Stay!"

5
03/10/2016

We recently stayed at this motel and thoroughly enjoyed it. The rooms were clean and smelled good, linens were fresh, and the service was outstanding! The breakfast bar was very good and included eggs, sausage, biscuits and gravy as well as all types of bagels, muffins, cereals and fresh fruit! We will definitely stay here any time we are in the area!

"Disappointed"

1
26/09/2016

Stayed here last year and had a smoking room since that was all they had left. Stunk. Decided to give it another try. Rooms are set up well, but not clean. Carpet was filthy. Bottom of my feet were black from dirt. Dirt under AC unit. Baseboards and corners hadn't been cleaned in awhile. Water damage on ceiling in bathroom. Mold on shower curtain. Breakfast last year was quite good. Not this year. Room prices were jacked up because of a home game. Won't stay here again no matter how tired.

"Had good reviews"

1
22/09/2016

Went to check in. Was told the room they reserved for us had wet carpet. They put us in another room....guess what wet carpet. Smells bad. But that's not the worst of it. They have a truck parking right outside your door. 18 wheelers idling all night. This hotel is a dump and I hope to spare you the pain that my wife and I went through here.

"Excellent Stay"

5
18/09/2016

This property has recently been updated. The room and nice and comfortable. The location was near the interstate but we didn't hear any of the interstate noise. The price was right around $80. Check in and out was easy.

"Best hot breakfast"

5
17/09/2016

Staying at this Best Western was a great experience. Friendly check-in staff, very clean, comfortable room, the "greatest" hot breakfast ever, and very reasonable rates - what else could a person ask for. You will be glad you stopped here.

"Great Value overall"

5
06/09/2016

We were just traveling through and stayed at this hotel. For the money it provided updated clean rooms with all the expected amenities. But it also provided the best Breakfast we've EVER seen at a hotel chain! The breakfast area was actually a full functioning cafeteria. The breakfast bar was like 40 feet long with every breakfast you could think of! Don't hesitate to stop here and refuel for a night and get a good start to your next driving day!

"Terrible Customer Service"

1
06/09/2016

When I arrived at this hotel and saw the location and condition I didn't feel comfortable staying there alone. I am a female and was traveling alone and it was late at night. I cancelled this reservation 15 MINUTES after making it, because I felt unsafe, and the hotel refuses to refund my money.

"On the way"

5
05/09/2016

Very clean, bed was comfortable and breakfast was delicious and they had a good variety of food. Room was decent and recently remodeled. Staff was friendly and location was perfect to get a bite to eat at many restaurants

"Hotel Stay in Newport, TN"

4
01/09/2016

Although the rooms are located separately from the office/restaurant areas, it's still a nice comfortable hotel. I'd recommend this hotel to other people staying in the Newport, TN area. This was the second time that my wife and I have stayed in this hotel when in Newport.

"Great stay"

5
27/08/2016

This Best Western is an excellent location for many areas of the Smokey Mountain National park, Gatliburg, Pigeon Forge, etc. The facility has been there for a while but the interior rooms are all updated and extremely nice. We stopped for 2 nights while on a motorcycle trip to the area.....great roads too.

"Dirty and indifferent"

2
25/08/2016

Main objection was the dirty bathroom with greasy footprints in bathtub, bathroom floor was filthy, the floor made my feet black and nasty when I walked into the bathroom. The front desk seemed indifferent to the problem when notified.

"Great budget motel"

4
22/08/2016

This motel exceeded expectation because it was only $70/night. Rooms recently remodeled and beds were comfortable. Eric at the front desk was very helpful at check in. Breakfast was fantastic...lots of tasty choices!

"Best Western Newport Inn"

5
17/08/2016

This was a stop-off on a very long drive home. I was pleased with our room, it was clean, well appointed and quiet. The breakfast offered was excellent and the breakfast room was very large and well-stocked.

"Renovated facility"

3
17/08/2016

The room was clean and comfortable. Room was facing a busy road and can be subject to traffic noise. Hotel layout is inconvenient. Lobby and breakfast area in a separate building down a steep hill from rooms.

"Nice stay"

5
10/08/2016

B W Newport is a great location.u r near gatlinburg and pigeon forge.great views of the mtn. Clean spacious rooms friendly hotel staff.free hot breakfast. Laundry room.also ur within walking distance of ruby Tuesday s and cracker barrel. I will be back.

"Reliable and very nice"

4
05/08/2016

We have stayed here several times on our trips between NC & MO. Is a good stopping point before going into the mountains. The rooms are very nice and reasonably priced. Free breakfast goes beyond run of the mill pastries and the view is beautiful. We will always come back when we take this trip again.

"Best Customer Service"

5
23/07/2016

I called late one evening in search of a room for a family member unexpectedly in need of lodging. My first call, to the front desk of neighboring competitor, was rudely handled. This was my second call. The desk employee (Eric maybe?) listened and not only kindly handled my situation but offered options I had not considered. All worked well from there...room was competitively priced, clean and comfortable. This will be my first call next time in the the area.

"Family vacation"

3
19/07/2016

Just stayed one night. Staff was very friendly and helpful. Thought the room could of been a little on the cleaner side, especially the bathroom. Air conditioning was a little noisy. There were only three towels for four guests and no trash bags in the trash cans. Price was within reason. But overall not a bad stay. Have had worse experience.

"Don't miss this one!! Great value."

5
18/07/2016

Great value for the money. The rooms were newly furnished. The staff was very friendly. I can't say enough good about the breakfast, it was amazing!! I'd say stop here!! We found this gem by accident but will stay again on our way through the area.

"Pleasantly Surprised"

4
17/07/2016

I didn't realized when booking that the access to the rooms are directly to the outdoors. I prefer an entrance into a hallway. However, the pool area was nice and breakfast was good. The room was a bit cramped, but we had an overall good experience. The decor is modern and the room was clean. Easy access to the interstate.

"Decent place for the money"

3
12/07/2016

Overall was a good stay. Vending area in hall between building was dirty, rest of the place was good though. Don't recomend getting the Pizza from the place on the premises, as it is very greasy. Breakfast was about average for a place like this.

"My trip to Newport, TN"

4
12/07/2016

I needed a place to stay near Hartford, TN. I compared other hotel sites in the area and felt that the Best Western was the best option around. I have stayed in several BWs in the last few years around the country,I find that they are a good value , in general. They have what your need, are clean and provide friendly, professional service. The Newport location held up to these standards. It was also nice to have the lounge and restaurant right there on site.

"All New Spacious Room"

5
11/07/2016

It was totally new renovated hotel with swimming pool and hot tub. Kids loves swim on hot days. Breakfast also having good number of items to start your day. It has all amenities like mini refrigerator, microwave, ices, coffee, etc... We stayed 2 nights here, and enjoyed well. All major fast food are nearby. Walmart is at walking distance. Loved it... Next time, this is the only hotel on my list if going that way :)

"Relaxing"

4
10/07/2016

Had a very pleasant experience at Best Western. We had been on the road for 11 hours and needed to rest. Checked into the hotel and walked to the Cracker Barrel for dinner. The beds were comfortable and the shower had nice water pressure. The only thing I missed was a coffee maker.

"Great stay for the price!"

5
07/07/2016

We had to get off the interstate early on a trip to Asheville do to intense rain and wind. Our other choice hotels in the area were not pet friendly. So we choose this Best Western. We were a bit skeptical being as inexpensive as it was, but were more than pleasantly surprised. I am not sure why other reviewers are so harsh. For being a very inexpensive option the rooms were perfectly clean and remodeled. Beds were comfortable. Desk staff was quick and very accommodating. Great free hot breakfast. Clean and nice bathroom. Great dinner choices within walking distance. Best Western has earned a spot in our playbook...meaning we will add them as a favorite option... after this great experience!

"A little ran down for just being remodeled "

3
04/07/2016

They were supposed to be newly remodeled rooms. If they did I couldn't really tell. The air conditioner fell out of the wall literally. barely cooled and was super loud and dirty. Entry door would not completely close. You could see daylight. My point is if you advertise newly remodeled rooms, it should be a lot better than what we experienced. Desk clerk was super nice. Breakfast was pretty good.

"Trek Through the Southern States, Night # 1"

4
02/07/2016

I was exhausted, arrived at 2 am not expecting much. A tad different from most Best Westerns I had experienced, especially in the layout. However, the room was quite nice and I was pleasantly surprised. It was spacious, clean, and very comfortable. All of that for 80$, I will certainly take it. I don't recommend as a permanent stay however if you are merely passing through, can't think of a better place to hole up. So if that's you, go for it.

"Not as pictured"

2
02/07/2016

We needed a place to stop on the way to SC. It had really good reviews but was one of the higher prices at $140 plus all the tax. I was surprised at how small and cramped the room was. It was like a tiny efficiency room with a vanity, sink, & mini-fridge all on one end next to a tiny bathroom. We had a king size bed you could just walk around. The pillows were not king size and there were 4 tiny squishy ones. No room in there for even a chair. There was no hairdryer and the towels were cheap and tiny. It was clean but definitely older and not what I would call immaculate. Definitely not what I expect for that price. Our room was non-smoking and that was nice. The desk girl Jessica was very nice and efficient.

"A good place to stay at a great price"

4
01/07/2016

The rooms are clean with some signs of ageing but good for the price. Lots of parking, newer tv's and beds and a very good location especially for the traveler that would rather not get back into a car at the end of the day. They have their own restaurant and bar and there is s new Ruby Tuesday's right in the parking lot. The included breakfast was very good, better than many others I would go again

"Not up to standards"

2
01/07/2016

Our stay was most disappointing. Problems with getting door lock to work, A/C not working correctly and had an odor. Did not report until leaving because there was only one employee available and she was very busy. She was great and apologized as we left.

"Vacation stop"

5
29/06/2016

The hotel was roomy and very clean. Very nice for the price. Our room had a refrigerator and microwave along with a single serve coffee pot. The pool area was clean and well kept. Checking in was quick and easy. The front desk worker was very friendly and informative.

"Excellent in all ways"

5
28/06/2016

This Best Western is one of the best hotels that we have stayed in over the past several years. The rooms were very comfortable and the breakfast was outstanding. Also all of the staff were friendly and professional. This was the first night of a 5 night trip where we stayed in 5 different Best Western Inns. The Newport BW was By Far the best of all the Best Western Inns that we used during this trip. I recommend it highly.

"Newly remodeled rooms, with better price offline"

4
26/06/2016

Driving late at night, we checked the Internet for affordable hotels along I-40 before getting into the mountains. This Best Western looked like a good deal and the Internet prices were good. However, the price advertised on billboards coming into the city were $10 lower than those listed online. We checked in without a reservation, and sure enough they gave us the lower billboard price. So, you may save a bit by not booking this hotel online. The room was obviously remodeled recently, and while the guests outside weren't always quiet, it was a good hotel for the price.

"Outside of hotel is nasty"

2
24/06/2016

Inside has been updated. When we arrived to the hotel I ask for the room rate she stated the rate. I told her that we saw the sign on the freeway all rooms 89.95 she stated it says in small letters Sunday-Thursday. So the room was 139. Because it was a Friday night. The outside of the hotel looks terrible. Nasty dirty looks as though smoking is allowed on the sidewalks and balconies so there were ashes and butts everywhere. When we got into the room beyond our surprise the room was updated nicely. If we weren't so tired from the ride we would have gone further looking for another hotel for miss representation on pricing and the nastiness of the exterior of the hotel. This was our first bad experience at a Best Western this week.

"Home away from Home"

5
21/06/2016

To start the breakfast was amazing and free. The rooms were really nice and comfortable, it felt like home away from home. The staff was very friendly. Check out time was 12 instead of 11 like most places. Would highly recommend!

"Ok Stay"

3
21/06/2016

Breakfast was good, pool was clean, rooms clean. Overall appearance was grungy. Staff was not very helpful, appearances could have been better. I did not use the Restaurant but others in my party did & were very impressed with the food & the value you received. There was a lounge/bar but crowded and not suitable to just lounge, seemed more dressy. Plus there was no where for kids to enjoy the fire pit.

"Good enough"

3
14/06/2016

Old style Motel. Ads showcased laundry service but detergent vending machine jammed and would not dispense. Front desk attendant was quick to reimburse my $1.00 but I had no detergent to do clothes. After 10 hours of driving, not what I wanted to encounter. I ended up using shampoo as detergent.

"Reservation was not ready on time"

3
13/06/2016

Arrived for check in on time. Signed in and sent to room. The room was not ready and still had items from prior occupants. Notified cleaning crew who was busy. They did agree to start immediately on our room. Left, had dinner and returned to find room was ready. However, there was water on the floor behind the toilet and in room trash containers did not have liners. At check out, we were told liners were no longer provided. This was not a typical visit at this facility.

"Beautiful scenery in the mountains."

5
09/06/2016

Very nice and comfortable . Pool is great one of the few outdoor deep 9ft pools. Family fun. Stopped here while traveling.convenient to several restaurants. Front desk very helpful. Rooms clean and quiet.

"conveniently off I40, good breakfast"

4
05/06/2016

Convenient off of I40. Cracker Barrel and Ruby Tuesday next door. Older hotel, but room was nice, breakfast was good.Not bad price for a Saturday night. Check inn was fast, and host was very pleasant and helpful.

"Great Stay"

5
01/06/2016

We stayed for two nights and everything was great. The bed was very comfortable and the room was very clean. We had a nice view of the mountains from our room. The breakfast was really good. The biscuits were thick and fluffy, the peppered eggs were yummy. They had a wide variety of breakfast foods, which included sausage, waffles, cereal, fruit, etc. Jessica checked us in and she was very friendly, helpful and informative. Check out time is noon, which was great.

"Great service, nice rooms"

4
31/05/2016

The rooms have recently been renovated and the decor is up to date. The pillows were comfortable and there was amble room in the sink and bathroom area. I loved having a fridge, but my short friend had a rough time trying to reach the coffee maker hidden in an upper cabinet. My only complaint was that the shower wasn't totally clean. There was quite the layer of dust on the top edge. Also, there was some mold growing on the ceiling since there is no vent fan system in place.

"Good Value"

5
31/05/2016

I felt this place was more upscale for the price. But it was a litle away from Gatlinburg and Pigeon Forge, if those are the places you are visiting. But definitely close to the rafting in the smokies.

"Memorial Day Weekend"

4
31/05/2016

Last minute reservation Memorial Day weekend. Yeah, I know. I was lucky. Room was clean and was ready for us. Personnel at front desk were very helpful and friendly. Housekeeping kept our room clean and tidy. Breakfast was provided, though was nothing it was adequate and well stocked.

"Friendly"

4
30/05/2016

This is the best place to stay in Newport. It's clean, comfortable and you can get a room with a whirlpool bath for less than $100. That's priceless if you're an old man with a bad back who's been driving on I-40 all day. The staff is exceptionally friendly and welcoming. They have a full free breakfast buffet that's very good and a great bar and bartenders.

"Good hotel"

5
29/05/2016

Comfortably firm mattresses and nice bedding. Everything works as it should. There is a desk. The flat-screen TV has a good picture and can be used with your DVD player. The microwave and fridge are on a spacious counter that includes the bathroom sink and mirror. The shower has plenty of space for you to place your things conveniently. Decent water-pressure. The breakfast here is better than most. Convenient to restaurants, I-40 and Cosby Highway.

"Nice stay after a long day of driving."

4
29/05/2016

Driving late from JAX to Detroit for a funeral. Ashville too expensive. Kept driving to find a reasonable rate hotel with good ratings on TA and Trivago. This one fit the bill. We had a room in the back that was very quiet. We didn't even hear the big rigs start their engines and leave! There were a few in the back parking lot. Breakfast is at a pizza restaurant adjoining the lobby. We arrived at midnight, so we didn't visit the adjoining bar. Check in and out was very easy and quick. We did not have reservations, just stopped in.

"Getaway"

5
25/05/2016

This is nothing fancy, but clean!! If you are in this area check it out. It was 69.95 per night. Hard to beat that, we were in room 110. King bed, nonsmoking and a free breakfast! Everyone was so friendly and helpful!!

"BW Stay"

3
18/05/2016

Although it advertises new rooms and redone rooms on hotels.com could not tell what they did to redo the rooms. The breakfast offering though was excellent. Friends room had curtain hooks missing and tub did not drain well

"Adequate but clean"

3
17/05/2016

The room was small for a king bed. Bathroom set up awkward, vanity in full view if door or curtains open, door to bath made for tight quarters. We stayed two nights, bought a cheap pillow at nearby Walmart for second night instead of trying to sleep on the hard lumpy ones. Breakfast bar in adjoining restaurant was very good, plenty of room, good variety. Staff was very nice. Facility is right off the highway, but the room was quiet and the price was right.

"loved the place and the staff!"

5
14/05/2016

We stopped in without a reservation, and the young woman at the desk was so sweet and helpful. She even upgraded us to a room with the jacuzzi tub after I told her about the bad experience we had at another hotel the night before. The room was huge, and everything looked new. it had a microwave and fridge, and the bed was very comfortable. I'm not sure why it's rated as a two and a half star hotel, because it was nicer than some three stars I've stayed in. It was spotlessly clean, and there was absolutely nothing i would complain about. Breakfast the next morning was very good, they did a great job of keeping everything stocked, and had lots of choices. There was a different person working when we checked out, and she was just as nice as the first one.

ECoggins, Public Relations Manager at BEST WESTERN Newport Inn, responded to this review
We would first like to thank you for your recent stay at the Best Western Newport Inn. We are pleased that your experience was very enjoyable and we THANK YOU for your business. Again our appreciation and we hope to see you soon!

"excellant"

5
07/05/2016

very clean- courteous staff- excellent breakfast- room was spacious very well decorated- bed was very comfortable- plenty of places to eat within walking distance of hotel- would highly recommend this hotel

ECoggins, Public Relations Manager at BEST WESTERN Newport Inn, responded to this review
From all the staff at the Best Western Newport Inn, we say Thank You! Our property is very grateful to serve all of our guests with the very best hospitality we have to offer. Again our many thanks and we hope to serve you all again in the near future!

"adequate but I'd look for something better in the area next time"

3
05/05/2016

staff was helpful room was decent a little dated a few small stains here and there but OK. The pillows were the small square cut foam kind I find horrible and I slept little because of a semi constant rumble which i attributed to trucks and more noise than I would like with trucks motorcycles and police cars from the fairly near hiway. Stay in a room away from the hiway if you can. Breakfast was ok but eggs were very greasy, standard free breakfast fare

ECoggins, Public Relations Manager at BEST WESTERN Newport Inn, responded to this review
We would first like to apologize that your recent stay did not exceed your expectations. Our award winning property with experienced staff strives daily to provide superior customer care to All of our guests. Thank you for your recent stay and we hope, on your next visit, we can serve your expectations exceedingly!

"Very nice if traveling with a dog or without"

4
02/05/2016

If you are traveling with a dog this Best Western is a very nice place to stay. They do have a limited number of rooms reserved for pet rooms so make sure you reserve your room ahead of time if you can. It was very clean and odor free. We have stayed here before when we didn't have our dog with us, it's just a nice clean place to stay!

"Excellent in all aspects!"

5
02/05/2016

Recent remodel for clean, comfortable stay on 2nd floor accessible by elevator, king size on back side next to big rig parking. Only low rumble of rigs parking, similar to very distant, rolling thunder, so did not interfere with sleep. Excellent bed, pillows, furniture arrangement, large room, shower/tub has many shelves for bathing items, multiple breakfast choices including scrambled eggs, sausage, gravy, biscuits, waffles, cereal, yogurt, toppings, fruit, oatmeal, toast, bagels....... LOTS of seating in breakfast area, pleasant lobby and exterior. Best bang for your buck!!!

"Great value, great people"

5
01/05/2016

One of the better overnight stays in the area. Rooms are recently remodeled with quality furnishing, breakfast is excellent and also includes easy fast internet service. Staff is always friendly and helpful. Parking is plentiful, well lit and safe. Location to restaurants is also very good. Right off the highway makes this very convenient as well.

"Updated rooms"

4
30/04/2016

Updated rooms were a welcome sight, little too much noise in the parking lot because of lots of construction guys staying at the hotel and talking to wee hours. Try to get room with even number, lot number rooms are located next to large truck parking area

"Good for 1 night stay "

3
23/04/2016

This is your typical 1970's motel - parking outside of your door and small compact rooms. The difference is that the rooms, including the bathrooms, have been recently renovated offering a comfortable night's stay. Navigating the space can be a challenge with two suitcases and a king bed. Breakfast, which was included, at the pizza restaurant on premise, was warm and fresh.

ECoggins, Public Relations Manager at BEST WESTERN Newport Inn, responded to this review
Our staff would like to thank you for your recent stay at our property. The newly renovated Best Western Newport Inn strives to provide the very best experience for all our guests with superior customer service. Again thank you for your recent business and we look forward to serving you again.

"A good overnight stop"

4
22/04/2016

Recently renovated, tip top condition. Clean and comfortable. Easy access and good location. Bed was comfortable. Parking easy access. I will stay here again next time I am visiting the area. And I would recommend it to you.

"Good clean motel, great price"

4
20/04/2016

Stopped here on our way from Myrtle Beach to Cincinnati. It's an older motel that appears to have been recently remodeled. Remodel was tastefully done, and beds were pretty comfy.The breakfast spread was pretty good, the usual fare. There is a Ruby Tuesday and a Cracker Barrel within walking distance and a pizzeria off the main lobby. (this is where breakfast is served) Overall, a good place to get a good meal and a good nights rest. And it's one of the few we found that was pet friendly.

"Awful experience"

1
17/04/2016

No luggage cart so had to haul all our luggage up the stairs. Paid extra for a jacuzzi room. 9 pm this horrendous sound begins, like massive amounts of flowing water in the wall. Pipes banging and water gurgles up through the drain into our jacuzzi. Manager says it is something amiss in the hotel laundary but no maintenance man until morning and she is the only person on duty so she can't leave the desk to check it out. Midnight we switch rooms. Have to lug all our luggage back down the stairs, load up the car, drive to the new room, and haul it all back up the stairs. Second room is super small, carpets are unvacuumed, TV is broken, toilet handle broken so we have to flush the toilet by dumping water into it. To top it off the manager gave us a hard time about getting the extra money refunded for the jacuzzi room. Our friends room had a broken AC, it smelled of smoke (was a non smoking room) and the room was never cleaned so they had to request towels. In the famous words of Betty Davis "What a Dump".

"Clean, comfortable and reasonably priced"

4
14/04/2016

This hotel was a pleasant surprise! After a long day of traveling from South Carolina, we checked into the Best Western off the interstate in Newport. The front desk staff person was friendly, charming and helpful. The rooms appeared to have been remodeled fairly recently and were clean and comfortable although not very spacious. I was impressed by the flat screen television in the room and was amazed at the number of channels available and the sharpness of the picture...one of the best hotel televisions I've experienced! Breakfast was pretty standard hotel fare, nothing out of the ordinary. I recommend this hotel if you're traveling through the Newport area and need a clean, comfortable and affordable place to stay.

"Great place to wake up in!"

4
14/04/2016

I stayed there a few years back and it was fine then. They have remodeled and it's great, everything you need comfy beds and all! Nice breakfast in the morning and super nice people at the front desk. Definitely will stay here again, great rate as well!

"Agree it's no 1 in Newport"

4
10/04/2016

Because Trip Advisor said this hotel was No 1 we made reservations. When we arrived the exterior looked old, but inside it was totally renovated. The bed was comfortable. It's little things that mean a lot to me like having the remote cleaned&in a little sleeve & having plugs on a strip on top of the desk so I don't have to move furniture looking an outlet. The only negative was that the wash clothes were thin & rough.

"Great Place To Stay"

5
30/03/2016

Very nice hotel close to Cracker Barrel and McDonalds. Clean and comfortable. Internet connection kind of weak, but worked. Overall, it was a very good stay - our third stay at this particular hotel. Each stay has been very comfortable and accommodating. The staff are really nice. The rooms are large with a nice big flat screen TV. The shower was beyond great!

"Best Western for Smoky Mountains"

4
14/03/2016

Stayed here Friday 11th February. I was traveling south from Dayton and needed a convenient place to stop so the following day I would be refreshed ready for The Smokeys. This hotel is just so convenient and reasonably priced. It is about 20 minutes east of Knoxville. The check in lay was extremely friendly and helpful. She looked up my BW Rewards number for me and credited the stay. There is a nightclub on site with food so I went there. It is walkable and thus no worries about a DUI but my room was really quiet so no disturbance. So if I am in the area I will definitely stay here again. Good breakfast too - buffet style. Nice room and comfortable bed too. A great stay. BTW I am happily married - good job too- women galore at the nightclub!!

"Clean But Pricey"

5
06/03/2016

Little pricey for during week but clean and great breakfast. The rooms are clean and very nice they have a lot to offer. I just fell it was just a little pricey by the time the get done adding tax after tax and do not have it listed what tax was for. Questions where in my mind where it all goes.

"stop over in travel"

4
05/03/2016

clean and convenient, this is right off the freeway. Staff was very considerate...The room was quiet but had a bit of a tricky thermostat.. we arrived late and had guaranteed a late arrival and we also got a room that we requested..

"business"

5
27/02/2016

good place to stay good to eat nice and quiet overall excellent easy on off the interstate nice at front desk rooms excellint good truck parking around back send pretty safe around there other place to eat ciose by

"Quiet Getaway"

4
16/02/2016

We enjoyed our stay at this hotel. our hotel room overlooked a quaint little creek below. Atmosphere was magical especially with the snow. Room was very cozy. We especially enjoyed the fireplace in our room. Plan to stay here again for sure.

"Rest Stop"

3
20/01/2016

Have stayed here before. Room was clean. Just spent the night on way south. Breakfast was ok. Need to update waffle cooker. Like to stay in this area to avoid traffic next morning in Knoxville, Tn. Rate was good and right on interstate.

"Good place to stay"

4
13/01/2016

We were traveling through with a truck and trailer and the parking lot was good for the vehicle with plenty of turning space. The rate was good, the room was nice and the breakfast had a good variety. We were pleased with the experience and will plan on coming back when we're through the area.

"Wonderful Service"

5
11/01/2016

A Great place to stop during travel for an overnight stay. Staff very friendly and helpful. Would gladly stay again. Brooklyn Pizza attached to hotel was excellent and very affordable and they deliver at no extra charge.

"Good for one night!"

4
03/01/2016

It's a surprisingly well renovated motel. We stopped for one night to split up our trip from Gatlinburg. There was a lot of variety for breakfast. A good place for a quick stay....especially considering how much it costs to stay in Gatlinburg.

"Great Place"

5
03/01/2016

I have stay at the Newport , TN Best Western before and will enjoy staying there again The staff were very friendly and helpful they have great truck parking and plenty of restaurants within walking distance

"never again"

1
01/01/2016

Wakeup calls never received, room filthy, room items didn't work. Breakfast food was good. Overall experience was well below average. Had to wait to check in while front desk person was on the phone with a friend

"Rough night"

2
26/12/2015

We chose this hotel because we had our dog with us. The room was at the far end near some grass, which was nice. The problem was mainly with the bathroom and the bright light outside our room. The bathroom had black mold on the ceiling and the wall paper was peeling. The bright light outside the window made it impossible to sleep. There is a breakfast included, but it didn't look appetizing: I skipped it. Also, the bed was too soft for my bad back, but if you like soft beds, it might be okay for you.

"Great place to stay in the Smokies"

5
22/12/2015

Good clean motel in a small quiet city. There is a restaurant lounge on the premises that is nice. The breakfast bar is served in the pizza parlor and is also very nice. We like the fact that the hotel is clean, quiet and has food on campus, no additional driving is required.

"Comfortable and updated"

5
15/12/2015

On trip across country I stopped here for the night. I travel with a small dog so am always on look-out for pet friendly places. This motel appears to have been recently upgraded. Comfortable beds, nice linens. Staff also friendly and helpful. Would be a place I would stay again if I was in the area. Right off I-40 and many places to eat on same exit.

"Survey"

5
09/12/2015

Very nice hotel. Clean rooms and comfortable bed. Staff very friendly. Stayed here after the exhausting drive through the mountains. It was definitely time to stop driving. Sagebrush Restaurant down the street is a good place to eat as well.

"Very nice stay"

5
03/12/2015

After staying right downtown the previous week, I decided to stay outside of the city to save money on my hotel costs. I was pleasantly surprised to find my room at this Best western to exceed the level of comfort, decor and amenities of my previous hotel. The room was comfortable, nicely decorated and very clean. Breakfast was good also.

"Pleasant Surprise"

4
23/11/2015

We were welcomed very cordially by the guest service lady. She made me feel confident that we made the right choice in Newport. The BEST feature is the comfort of our King Size Bed. The breakfast was appreciated. The only thing I don't care for is the room entrance being an outside door. The voices from other rooms could be heart clearly. Again..great bed which is #1 on my list!

"great"

5
16/11/2015

Very good Hotel. Friendly, and Clean!! I will defiantly visit this location again. It was a little farther away from Pigeon Forge but it worked out for the best. Thank you for a great get away!! I recommend this hotel!!

"Comfortable stay"

4
15/11/2015

We enjoyed a very comfortable stay. Building is old, with doors opening to the outside, but has been remodeled very nicely. If traveling with a pet it is a very good stop. Nice large grassy area and it was clean. Breakfast was adequate. Most of the usual fare you will find at most hotels with the exception of very limited fruit and no tea bags?? All in all a grey value. $89 including tax for a Saturday night!!

"Needs someone who knows how to clean."

3
11/11/2015

Dirt and dust everywhere, and of all places, the shower. Told them at check out, but not really any response. Beds were nice. Wanted a ground floor room, but got second floor. Stayed here 4 years ago, not much change. Good thing it did not cost me, as stayed on Best Western points.

"A great nights rest"

4
07/11/2015

When traveling between Michigan and the South we always stop at the Newport Hotel every time. Service is excellent and the breakfast buffet tides us over for the morning travel. The location off of highway 40 is very convenient and located just as you get off the exit ramp .The hotel parking lot is lit extremely well and you have a good sense of security as you unpack for the night.

"Very satisfied"

4
05/11/2015

We spent one night while passing through. The lobby and breakfast room are at the bottom of a hill while the refurbished rooms are up the hill. While you can tell the facility is older, the rooms are very nice and clean. There was free Wifi and the bed was very comfortable. I don't know why these square pillows suddenly appeared but I had brought my own. The breakfast was in a restaurant adjacent to the lobby and had the expected offerings. The one unexpected but appreciated item was yogurt w toppings.The price was reasonable.

"Has all you need"

4
02/11/2015

I stayed here twice. A busy hotel, but very nice. The staff were very friendly and welcoming. The room was just what I needed. Comfortable, clean and did the task. The bar attached to the hotel was good. Again, very friendly staff, good beer and very good food. I really liked it, hence staying twice. I would gladly go back and stay again when in the area.

"Dog friendly rooms"

5
29/10/2015

Very nice rooms!! Modern and comfortable! Rooms are accessible from outside so its easy to take my golden retrievers outside. Room has microwave and refrigerator. There is also an area to walk dogs. I would stay here again!

"Fancy breakfast area"

5
25/10/2015

Room was clean. Bed was comfortable. Very fancy breakfast area. Good continental breakfast. Very friendly staff. $89 plus tax for a Friday night. Close to great local restaurant - Lois'. Rained all night. Had a good night!

"Ok for one night"

3
22/10/2015

This place was okay for one night for sleeping. Just average. Room was clean except for trash cans which were filthy. Please note that this is an older motel with updates, and there is no enclosed hallway. Check in and breakfast area were in a separate building downhill from the hotel. This is no big deal unless it is pouring rain or you have difficulty walking. There were some parking spots downhill by the building though. The staff were very friendly. I can't understand the high ratings that were given this place. I have stayed in much nicer.

"Clean and Comfortable"

4
21/10/2015

The staff are very friendly. The room was clean and the bed was comfortable. We liked that there were places to eat close by. We went out in the woods during the day and relaxed in our room in the evening. It is right off of the interstate. The continental breakfast was a great deal! The coffee was so good! We will stay again if we get a chance to. We visited the Great Smoky Mountains, Ijams Nature Center, Douglas Dam, and The Great Smokies Flea Market. We did have to travel less than an hour to get to where we wanted to go, but it was a central location.

"Pleasant staff"

3
21/10/2015

This is normally a great hotel. We happened to have a problem this trip as our room was broken into. There's no security and manager failed to respond when we called a left a message about the problem. Love the staff and area. Have stayed here many time without incident. It only takes once to change your mind.

"Mid Point"

4
21/10/2015

My husband and I stayed here on our vacation. We planned to go to the Great Smoky Mountains, but it was so crowded we made other plans. We visited Ijams Nature Center in Knoxville, the Great Smokies Flea Market, and the Seven Islands State Birding Park. We also visited the Douglas Dam. The hiking trails are beautiful and the picnic areas were a plus! Best Western was a central location. We were within an hour of each place. It was nice to have a choice of places to eat within walking distance after a day out in the woods.

"Good value"

4
19/10/2015

We stayed here during the long weekend when we were visiting the Smokies, since we didn't get accommodation any where close to the Smokies. The hotel was very reasonably priced, located in an area where restaurants, supermarkets are very close. The room was neat and had a mini fridge and microwave as well. It is very close to the highway and is accessible. The beds were decent and the bathrooms are also OK, although they could have been bigger. For the price, it is good value.

"Good Value"

4
19/10/2015

I enjoyed my stay - the staff was friendly and the breakfast was great. They were able to switch me from a 2-double-bed room to a 2-queen-bed room easily at check-in. The beds were a little hard for my liking, and the handicap room I reserved did not have a desk. The exercise room only had three pieces of equipment.

"Great place to stay."

5
18/10/2015

Stayed here again for a long weekend trip. Tried to use my points for a night online and completely screwed it up - my fault all the way. I did not discover my error until we arrived at the hotel to find that I had no reservation at all. As I started to panic the lady at the desk, Inez, told me to relax and she'd take care of it. She certainly did too. Thank you Inez, you are wonderful! We had an issue with the room, but the staff jumped on it. We were away most of the day and Inez kept us up to date on the progress of the repairs. Everything was done, no mess in the room, when we returned. Top notch service all around. We will continue to stay here when we are in the area. If you are in the area looking for a place to stay I highly recommend Best Western. Ask for Inez when you call!

"As advertised, except. . . ."

4
15/10/2015

Great room for a good price. Very fair. Except. I have made it a habit not to get rooms with outside doors. This one has it. This fact didn't show up on all of the pictures from their web site. The room was nice, large, well lit (sometimes a problem) and clean. If outside doors don't bother you, this is the place.

"GREAT VALUE"

5
11/10/2015

Stayed here for two nights. Found the quality of the room and breakfast equivalent to Hampton Inn or Holiday Inn Express, but the cost was much more reasonable than either of those. I would highly recommend this Best Western to family and friends.

"Great PLace to stay"

5
09/10/2015

Newport Tn is a must see area so close to everything. People are super nice. Rooms are very clean. tons of things to see and do in the area.. Would recommend you to go and check out the area. Nashville is only a short drive away.

"Nice hotel"

4
08/10/2015

On way to South Carolina, stayed one night at this location. Desk staff nice (both check in and out). Older motel layout. Had been refurbished nicely. Room has micri, mini fridge, flat screen tv, nice amenities. Shower head was great! Beds super comfy. Breakfast on sight . Pizzeria on sight (smelled good)! Would stay again.

"Great comfortable updated motel"

5
05/10/2015

We were driving home from the Outer Banks and got caught in traffic and a storm so we decided to stop here. We were pleasantly surprised at how nice it was for the price. The rooms were recently updated. There is a restaurant and a bar at the hotel. It was nice and clean.

"Stop on the way to savannah"

4
04/10/2015

We had to make a stop on our way to Savannah, GA. We pulled in around 2:00 AM. The room was very clean, the front desk service was pleasant. The beds were comfortable. There was a fridge in the room .There was a full breakfast with the usual eggs, bacon, waffles, and juice. We would stay there again.

"Only So-So"

3
02/10/2015

This was my second stay here and things have changed from my first visit. The condition of the room over all was just OK. I was surprised to find the AC/heat controls locked. They had actually installed a lock on the cover for the AC controls. I will have to think twice about staying here again.

"Good Place"

5
27/09/2015

Recently remodeled so everything works well. Firm mattress, good shower, good TV, bedding and heat and air. Decent breakfast and pizza is available there later in the day. Convenient to I-81. Desk clerks are pleasant and efficient.