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Codice vantaggio

Best Western Hotel La Plata Inn, La Plata

4.0/5  - basé sur 307 notations.
6900 Crain Highway, 20646-5933, La Plata, United States - visualizzare mappa
Best Western La Plata Inn - Facciata dell'albergo Il Best Western La Plata Inn è situato nel centro di La Plata. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

La Plata, Maryland, è famosa per ospitare l'autodromo Maryland International Raceway (MIR) e le corse del Budd's Creek: soggiornare nel nostro hotel di La Plata sarà un vero piacere per i nostri ospiti. Se le corse e i motori non ti appassionano, nelle vicinanze dell'hotel potrai praticare numerose altre attività ricreative. In zona è molto praticata la pesca al branzino, che è anche una delle attività preferite dagli ospiti del nostro hotel di La Plata, quando vogliono rilassarsi. I nostri ospiti si troveranno in una posizione ideale per praticare attività all'aria aperta e per scoprire tutto quello che la città di La Plata, Maryland, ha da offrire. Gli eventi sportivi sono uno dei motivi principali per i quali gli ospiti scelgono il nostro hotel di La Plata, situato vicino allo stadio Blue Crab. Se quello che desideri è fare una vacanza, c'è molto da fare in zona. Ma molti dei nostri ospiti si trovano in città per partecipare a un matrimonio o a un ricevimento e noi siamo felici di ospitare feste di matrimonio. Molti dei nostri ospiti si trovano a La Plata per affari o per partecipare a funerali o a riunioni di lavoro. Gli appassionati di storia potranno vistare numerosi siti. Potrai trascorrere una giornata andando alla scoperta della cultura della regione, visitando lo Smallwood State Park e le chiese storiche della città. Le antiche chiese e gli altri luoghi ricchi di storia della zona sono attrazioni imperdibili. Siamo il miglior hotel di La Plata, ci troviamo accanto all'uscita della Route 301 e offriamo gratuitamente ai nostri ospiti numerosi posti auto, compresi parcheggi per camion e pullman. Molti viaggiatori d'affari ci scelgono grazie alla nostra ottima posizione e al nostro ottimo rapporto qualità/prezzo. Ospitiamo con regolarità i dipendenti delle basi della marina militare di Indian Head e di Dahlgren, della centrale elettrica di Morgantown e della Charles County, Maryland, per nominarne solo alcuni. Il nostro hotel di La Plata è la scelta perfetta sia per i viaggiatori d'affari che per i turisti, offre prese di corrente per imbarcazioni e si trova in un caratteristico ambiente di campagna. Prenota il tuo prossimo soggiorno al BEST WESTERN PLUS La Plata Inn, per approfittare di un ottimo rapporto qualtà/prezzo!

Best Western

Hotel La Plata Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 307 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
157
Molto buono
83
Nella media
45
Scarso
15
Pessimo
7
CONSULTARE I PARERI SU
Affari Affari
103
Business Business
80
Da solo Da solo
24
Di coppia Di coppia
35
In coppia In coppia
57
In famiglia In famiglia
94
Viaggio con amici Viaggio con amici
27
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Pleasantly surprised"

5
17/09/2018

Needed a place to stay while visting friends. The first room had an issue and after was offered an upgrade to a beautiful suite. Nice place. Very friendly and accommodating staff. I would stay here again.

"Good value with clean rooms"

4
06/09/2018

Room was clean and looks like it has been renovated recently. Bed was comfortable and bedding clean and crisp. Furniture was not worn out. Only issue was that the tub dripped water which was wasteful and annoying-told the front desk staff in the morning. Breakfast was good-eggs, biscuits, gravy, oatmeal, yogurts, coffee.

"Good value "

4
29/08/2018

Staff is very friendly and helpful. Room was clean and fresh. Thank You!! Hotel now has a good elevator (despite older reviews) Workout room had a great variety of exercise options for a small space. All amenities needed are in the room and worked well. A/C kept room comfortable despite heat wave in August. Breakfast and coffee lounge were ready early every day. I would recommend adding walnuts or pecans or almonds to the condiments carousel for oatmeal / yogurt. It's not fancy, but the hotel met all my needs. Staff working hard to make this older hotel meet current expectations.

YAGNESH M, General Manager at Best Western La Plata Inn, responded to this review
Good afternoon, Thank you for your feedback and kind words. Do to guest that might be allergic to walnuts and etc. we discontinue it. We hope to see you back soon

"The BEST...EMPLOYEES..EVER"

5
06/08/2018

The employees at this hotel are examples of who should hold customer-oriented positions. They are wonderful. Hotel is a bit dated but it works for us. The breakfast is not a lot but just right. The room where it is held is crowded and small though.

"Bypass Best Western La Plata Inn - cheaper is NOT better"

1
25/07/2018

Beware - The staff goes in your room when you leave, goes through your stuff, and your credit card disappears. Then a five (5) weeks later, Best Western charges unauthorized charges to your card, without permission or even contacting you. The bathrooms were dirty upon arrival, the key cards and door locks malfunction daily, leaving you locked out until the manager pries the door open with a crow bar. House keepers claim they DON'T speak any English, when you ask for a cleaning of your room. The swimming pool is green cloudy, and dirty! My daughter and friend were itching and broke out in a rash. Upon my first day there, I arrived and a former guest was there fussing about charges weeks later, that she didn't authorize. BEWARE!!

YAGNESH M, General Manager at Best Western La Plata Inn, responded to this review
Dear Ms. Brown, As we all know, we can not make everyone Happy. You know, how much it's truth out of your review on this entire experience. If I had experience like you describe I wouldn't have come back to the hotel. you were asking for a free night and wanted to stay ,unfortunately we did not offer a free night, because we do provide Best hospitality in the southern Maryland. We are rank #1 on Trip advisor as well as on other website in our entire area, which proves at least 95 % guest happy with our services and facilities. Nowadays, some people like to go on certain website and writing bad reviews to get something free. AS I said, you know how much truth in your review. As you know, your daughter was inside and lock the room door, so obviously door won't open because your daughter do not want it open. Anyway, I hope , you will find a better place to stay in the future which can meet your expectation. On behalf of our entire team, I would like to apologize for not exceeding your expectations.

"good stay"

4
16/07/2018

Good stay. Clean room, pleasant, welcoming desk. only problem was the smelled like a smoking room. I noticed the room across the hall had towels around the room. Would stay again.We were even given the option of rooms.

"Offers basic accommodations."

2
09/07/2018

Walked in to a front desk that was unattended, but didn't wait more than 5 minutes for someone to come. The room was very basic, no frills. Coffee maker in the bathroom, small pillows and not enough coffee supplies. Reasonably clean and offered an outdoor pool that the kids loved.

"Worst of four Best Westerns we stayed at during trip"

3
28/06/2018

Hotel staff was not helpful. Didn't get anything for being a rewards member, nor did desk clerk give the rewards points, even though told that we were a rewards member. After checking out, I asked if they gave me points and they said no, and they couldn't since I had already checked out. Had to contact Best Western Corporate to get rewards. Would not stay at this hotel again.

"Best Western La Plata Inn"

5
24/05/2018

We needed a hotel for an overnight stay during our trip from North Carolina to Massachusetts. The Best Western La Plata (Maryland) Inn was located conveniently for our stay. The hotel staff was very helpful and friendly. Our room was quiet, clean, and comfortable. The breakfast area was clean and well-organized. The food selections were adequate.

"Hotel was great, experience was not"

2
09/05/2018

Stayed at this location for 3 nights as I came in town to relocate for work. The hotel itself was clean, breakfast was delicious, and overall I would have happily given 5 stars except for an interaction I had with the assistant manager... After my first night there, I went to work and when I returned I found my room clean and ordely, but a small bag that had my prescription glasses in it was missing. I can almost understand how it may have been mistaken for trash, but that does not excuse the response of management. Clemencia (assistant) seemed unaware of the issue (though she had been informed while I was standing there) and very non chalant about the fact that I was now out over $200 + missing my eye glasses, but kept stating there was nothing she could do...without ever offering ANY possible solution or asking what could make me ok with the whole situation. On the other hand an associate, Sabrina, was awesome in trying to make me a satisfied customer through communication and empathy, though her hands were tied to do much more than that. I may give this location another shot someday due soley to the customer service of the associates plus the cleanliness and price relative to the area... But I am HIGHLY disappointed with the management's lack of willingness to rectify a mistake one of their employees made! Now I paid $240 for room fees + just over $200 for a new pair of glasses for my stay at the Best Western.

YAGNESH M, General Manager at Best Western La Plata Inn, responded to this review
Dear Michael Richards, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. After understanding entire situation, I have made adjustment on your last night reservation for same room rate. so you will receive credit on your account. We did find details from housekeeper, and they mentioned , " she did not find any glass in your room. Once again , I do apologize for your experience at our property.

"Good room, great price"

5
29/04/2018

We visited family in area so stayed 2 nights at BW in La Plata. Our pre visit rate was ideal. The hotel is clean, quiet with comfortable rooms. Breakfast was typical but has hot and cold choices. Only problem was the refrigerator froze all our food. Check the temp if you visit. Good place to stop in La Plata

"Not as good as 2017"

3
01/04/2018

I was disappointed in my stay this year compared to last year. The air conditioner made noise almost all night. The bathroom door wouldn't stay open, the paint on the bathroom ceiling was stained and pealing and the water in the shower changed temperature every minute or so. It went from hot to cold to really hot to really cold. The room my daughter stayed in was supposed to have been non-smoking but it wreaked of smoke and they had to change the room. It probably should have been cleaned and freshen better until the odor was gone, before using it for a customer. The breakfast was OK and the hotel is very conveniently located to restaurants. The TV worked great and the fridge worked well. It does seem to be very popular so I hope they take this review and make things better. I'd really like to come back next time I'm in this area.

YAGNESH M, General Manager at Best Western La Plata Inn, responded to this review
Dear Guest, I will do my best to meet your expectation once again. Your feedback help us to improve our service and our guest expectation. Looking forward to serving you in future.

"Wonderful stay in La Plata Best Western"

5
25/03/2018

We stayed at the Best Western with our group for one night as we were competing at the local High School the next morning. Once we arrived, everything was ready to go, rooms assigned, quick information brief about the amenities of the hotel, exceptional job to the young lady that checked us in. Great selections of restaurants are within a five minute drive, Wi-Fi works well and is password protected. Rooms are clean and well maintained. We will return to the La Plata next year and the Best Western is where we will stay again.

"A good option in a small town"

4
22/01/2018

Our stay here over a Thursday night was uneventful for the most part. The place is small, but the room was clean and the water pressure was very good. We had no noise problems, and the complimentary breakfast looked good, although we did not have the time to partake. Our only issue was a bad light bulb that did not get replaced while we were there, but that did not impact our stay as there were plenty other light sources in the room.

"Favorite stop"

4
28/12/2017

One of the best complimentary breakfasts around! Extremely helpful & courteous staff, nice accommodations and amenities. Very close to many restaurants & shops, but still is quiet because it is on the edge of the commercial district.

"Friendly staff"

4
19/12/2017

First time here. Closeness to our destination in Mechanicsville was good. Would recommend. Staff was very cordial. Got a welcome bag as we are a rewards member. Would stay here again.One thing, your GPS will make you go through La Plata because it won't want you to make a U-turn to get to the motel because there is no left turn into the motel from Crane Highway.

"Best western"

4
10/12/2017

Good experience. Staff were very experienced at check in and out. Room was nice and clean. Staff helpful. Easy access from main highway. Clean appearance. Quite location. Nice having entrance to room from the hallway.

"Great hotel, wondeful staff, and super breakfast"

5
07/12/2017

I thoroughly enjoyed my stay at this hotel. The staff are helpful and friendly, and the breakfast layout is fabulous, as is the food and the nice lady who does it. Good rooms with comfortable beds. I stay here every time I visit family in the area. Just wonderful.

"LaPlata Best Western is outstanding"

5
06/12/2017

The Best Western is outstanding. The check-in is quick and efficient. The rooms are comfortable and well equipped. The hotel itself is also very clean. There is plenty of parking in the front and rear and access to the rooms are very easy from the parking areas.

"Great stay and comfortable"

5
04/12/2017

The hotel is home away from home and mega comfortable and staff is super friendly and great , rooms are clean and rooms are comfortable the moment you walk in ,staff make your stay pleasurable and can not wait to stay again

"Exum's Stay!!"

5
30/11/2017

Great stay. Very quite, very clean. Staff were courtesy and kind. Breakfast was great, just missing bacon as a menu item. Definitely would recommend Best Western hotels to all my family, friends and coworkers.

"A great clean Hotel with a wonderful staff."

5
24/11/2017

You will not be disappointed if you stay here. This is one of the cleanest Hotels I've stayed at. The staff are very helpful and friendly. Breakfast host was also great with good food and drinks. I highly recommend this Hotel.

"Great place for the price. Would stay here again. Clean and very comfortable."

5
23/11/2017

Great place for the price. Very comfortable and clean. Well lit parking lot and friendly helpful staff. Inviting lobby area, and nice complimentary breakfast. Plenty of plush towels and very comfortable bed.

"Poor"

1
12/11/2017

Did not enjoy my staff. The gentleman that checked us in was friendly but gave me 2 didfeeent rates when I arrived and I was not pleased with the odor in the room. I discussed my issues with front desk staff and nothing was done since I used hotline ( which I'll never do again). I was hoping for some sort of compensation since me and my guest were not pleased and got told there was nothing that could be done.

YAGNESH M, Public Relations Manager at Best Western La Plata Inn, responded to this review
Dear Melissac12335lf, On behalf of our entire team, I would like to apologize for not exceeding your expectations. I do apologize on your bill, it was prepaid and nothing we could do about changing your rate. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"First time visit"

4
10/11/2017

My first time to visit Best Western and it was not bad. They offer a continental breakfast and the lobby area was clean. My room was on the first floor and the curtain doesn't close all the way and the window was covered with a sheer curtain only. I could sit on the bed and look outside to the rear of the property. My room itself was clean and comfortable. The bed was nice and firm. I did notice several extension cords connecting their appliances. I didn't really need any front desk assistance but they were nice at check in. Bathroom was stocked and they provide a safe and iron w/board. Also plenty of parking. In room fridge and microwave. Overall this was a nice visit and the price was good and the location is good too there is a lot of businesses around the area. I would stay here again.

"No privacy"

3
05/11/2017

I had a door down in my room that led to the next room so anyone in the next room could enter my room. I reported it and even asked to just go into that room but they said no one would be allowed to rent that room. I still was not comfortable but went along. Later that night someone rented that room. Also the curtains did not close over the window so anyone could see in my room. The direct TV went out for a time.

"nice safe place to stay"

5
05/11/2017

Nice clean hotel in a nice friendly community! Staff was very helpful and the room was very comfortable. Breakfast area and lobby very nice.and clean. Hotel location is very convenient to the DC area if you want to stay outside of the city.

"Nice place to stay"

5
01/11/2017

Very clean, quiet & friendly service. Good breakfast bar with a lot of variety.(I need more characters in order to post this)dtfyguhijsedtfygsdtfyguhswedrtfyguhsw4edrtfyguswedrtfyguhwsedrtfygwsedrftygwsedrftgwsedrtfgswedrftg guurgjaerig883qyt7yh8jigfdbhjhtsrbhujnhg)

"My stay at Best Western, LaPlata, MD"

5
25/10/2017

Great accomadations! Very friendly and helpful staff.Room provided was clean and quite comfortable.I am enjoying my stay at your location in LaPlata, Maryland.I will be staying at this location every Monday, Tuesday & Wednesday, for the next several months.

"Nice Stay"

5
24/10/2017

All of the staff were very friendly, courteous and professional. It appears that the carpet in the rooms and common areas have been recently replaced. Best value in the area. Breakfast could use some updating.

"Very nice hotel"

5
23/10/2017

This property has been renovated in the last 12 months. It is lovely, clean and comfortable. The staff is very professional and personable. Good value. The breakfast choices are good. Internet connection is very good.

"Great staff, but not the place I'd expect as a valued customer "

2
19/10/2017

This was my first stay at this hotel and it will most likely be my last. Clemencia and Donyeah were extremely nice about everything, but nothing was really resolved. My girlfriend came to visit and she was immediately grossed out by the bathtub in the first room. It looked stained and totally dirty. Then we got a second room and I had to force the door open. The sink sprayed us and the shower kept ringing. It was not what I'd expect from a Best Western. And they had the damn nerve to ask for $100 upfront for incidentals. How dare you ask that as a hotel with so many problems? You should be giving me $100 so I'll stay. I want a refund instead of points. I have to wait for the general manager to call me. That could take a week or it many never happen. And I also didn't get to enjoy my upgrade because the room was dirty. I was very disappointed overall

YAGNESH M, General Manager at Best Western La Plata Inn, responded to this review
Dear Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. As a part of apology, you have received 10,000 BWR points, so you can use it to stay at any Best Western property. Once again, we do apologized. sincerely,

"Room Evaluation"

3
18/10/2017

The room had a musty foul odor. Lysol provided by front desk clerk but no offer to move to another room. Also, faulty window (would open but would not close due to broken hinge). The overall appearance of the hotel is average. The breakfast was very good. The service from the front clerk at check in and check out was very good.

YAGNESH M, General Manager at Best Western La Plata Inn, responded to this review
Dear DEBORAH ELLIS On behalf of our entire team, I would like to apologize for not exceeding your expectations. Yes, completely agree with you, we should offer another room. Please give us a one more chance during your future visit in the area , we will make better. Looking forward to serve you. Sincerely,

"Friendliest hotel staff"

5
17/10/2017

The rooms are comfortable, the breakfast is awesome, but the staff is the best part of the LaPlata Best Western. The rooms are very clean and if your visiting friends or family in Southern Maryland it is centrally located and convenient to shopping and restaurants.

"good value for the money"

5
15/10/2017

Excellent ,comfortable beds, good breakfast choices. Altogether a pleasant stay. Close to Marie's Diner, a favorite restaurant with good homemade food. All personnel were cheerful and helpful. Furnishings of room excellent except for a picture of airplanes!!

"Welcoming and great value"

5
21/09/2017

I've stayed in this hotel since it was built in my home town. It is clean, comfortable, and the staff is very helpful, courteous and engaging. The pool is great, the convenience of the location while having the amenities such as the gym and the laundry facility are very appealing to me. And it's 25% cheaper than the other local options with similar amenities.

"Stayed here after Horse Pull at the 94th Charles County Fair"

5
18/09/2017

Desk service was GREAT as was the housekeeping staff! The kitchen area was very clean and neat and the girl who was manning the area for breakfast, Shamekica, did a FANTASTIC job! She kept the food replenished and kept the area clean. And everyone was very courteous and helpful. THANK YOU to everyone at Best Western La Plata Inn! Donna Zinn of Newville, PA.

"Not sure we'll stay here again!"

3
17/09/2017

Hotel manager was asked to call us and has not. Our room was not cleaned during our stay. We removed the do not disturb sign at 9:30 a.m. on Friday and specifically reported a problem with the AC (leaking water on the carpet) the room was not touched. We were given a token reduction in the rate, which is not satisfactory.

"Clean & Friendly"

5
16/09/2017

The person at the front desk was extremely pleasant and was very kind when I called ahead to see if our room would be available for early check in. She assured me there was one available. The woman that attended the breakfast room was helpful and kept things filled in a very timely manner. Loved that they had nice clean self serve laundry.

"Refuge in a crazy area"

5
31/08/2017

It was a great place, with wonderful staff. Front desk people where just absolutely wonderful. Apparently the building had gone through recent renovation and it looked very nice. Everything in the inside had been done, along with brand new mattresses. If you have to be in that crazy area, this is the place to stay.

"Nearly overcame a bad first impression"

3
28/08/2017

The Best Western La Plata Inn is located on Crain Highway on the south side of town. It looks like a nice enough place when you drive up, which contributed to the surprising first impression I received. Upon being handed my room key, the pleasant and personable front desk clerk mentioned that the door lock was tricky, that I might have to try and retry a few times before it opens. As I walked through the hall toward my room I noticed walls and doors that needed touch-up paint along with the worn and outdated carpet. In addition to the temperamental lock, I found that you had to lower your shoulder and shove the door in order for it to open. I couldn't help but think, “Why would you rent a room that needed any kind of maintenance?” To make matters worse, when I got into bed and turned out the lights I realized that the toilet was running. I reported it the next morning and it was fixed by the time I returned that evening. The lock remained an issue throughout my four-night stay. The room itself (other than the initial plumbing issue) was fine, although it definitely could have used more electrical outlets (a common issue in older properties). It was clean and spacious, the air conditioning, appliances and complimentary wireless Internet were all in good working order, and the bed was comfortable. The satellite television would intermittently go out, but that was due more to the thunderstorms we experienced than the actual equipment. The main building is set back from the highway, so the place is quiet in the evening. The hotel staff was friendly and accommodating. The complimentary breakfast area was well-maintained and featured (in addition to the usual “continental” fare) eggs, sausage/bacon, waffles and biscuits and gravy. I ultimately ended up having a decent stay, but since the ownership of this franchise clearly has not made maintenance beyond the bare minimum a top priority, I can't rate this property anything more than average.

"Great night stay"

5
25/08/2017

Loved the hotel, pool was great, room and bathroom clean. It is located close to great restaurants and local friendly bars. The staff was very professional and helpful. l definitely will stay there again.

"August 2017"

5
23/08/2017

The front desk were so nice and breakfast was great. Refrigerator and microwave are available. What I really like best here, customers are able to use computer and access a printer which is very important for me.

"Great Place"

5
23/08/2017

This was a great hotel. It was in a great location. The rooms are great it was very clean. The staff was very courteous and helpful. Their knowledge of the local area help me find a fantastic restaurant.

"Nice , quiet and comfortable little hotel"

4
22/08/2017

This hotel is well kept for an older building. Rooms have been upgraded. Air condition worked great! The beds were extremely comfortable and the wifi worked awesome. Didn't get a chance to use the pool but it looked well kept and clean! If I have to stay in the area again I would definitely come back to best western LaPlata.

"Dirty."

2
18/08/2017

You really don't want my review as there is so little to say on a positive note. Sagging bed, dirty linens, dust created by a light repair was never removed, smoke odor apparent, etc. good rate but not worth it.

YAGNESH M, Guest Relations Manager at Best Western La Plata Inn, responded to this review
Dear Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"La Plata"

5
03/08/2017

For business purposes, I use this hotel at least 10 times per month. The staff at the front desk or the most professional and courteous individuals I've had the pleasure to interact with. Very helpful from check-in/out with anything in between i.e. forgot my shaving cream or tooth paste. That level of customer care is pervasive throughout this hotel.

YAGNESH M, Guest Relations Manager at Best Western La Plata Inn, responded to this review
Welcome back!! Our team here at Best Western love to see you come to stay with us Mr.Haywood. We hope to see you soon! Thank you again for the awesome review.

"Nice place"

5
03/08/2017

The staff was friendly room was big and the price was great. I had stayed at the Holiday inn Express for a few days before I got there and it was way better and s lot cheaper. The only thing was the clean up people didn't vacuum the room.

"Attractive room, friendly staff and perfect for an exhausted traveller"

5
01/08/2017

I recommend this as a fine, relaxing place to stay if you are passing through this rather out-of-the-way area of Maryland. The room was fine, the price a relative bargain, and the swimming pool clear of mess and noise.

"Solid choice for the money"

3
25/07/2017

There are a lot of shady places along this stretch of Route 301. This one is a good value and clean. Nothing fancy but the room was clean and the beds were good. I skipped the breakfast since it did not look good. Only issue was the connecting door did not lock properly. I got in late and decided to trust my neighbor would not open the door. I alerted desk the next morning.

""Best" western.. should be " poor western ""

2
22/07/2017

Traveling south with my girls, I got stuck in DC traffic and decided to call it a day, looked at TA for local hotels with pools, and good reviews, BW la Planta came up, I called hotel directly and asked for a room, told there were plenty available, gave my name, phone #, stated I was in traffic but was 15 minutes away, she wanted my cc number, I reiterated I was 15 minutes away and in stop/go traffic, can't reserve room "wit no numba " ok. Hotel was moderately clean, room ok, pool was tiny but ok, " breakfast was uneatable.. egg things and pasty sausage, weak coffee, sour milk. Ok, check out.. drive home.. my daughter realized she left her ring on table, she had placed it over the push button rendering it almost invisible, called two days in a row, went thru the story 4 times.. no ring. Oh well my fault. But I doubt front desk even looked, each time giving the verdict within 1 minute. Far better hotels, for same price. Never again Best Western.

bwlaplata, Guest Relations Manager at Best Western La Plata Inn, responded to this review
Dear guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Construction on rooftop from 5am-checkout"

1
12/07/2017

No sleep!!! U guys need to do better!! Not only did I loose out on sleep but I thought it was fireworks at first!! Then it sounded like explosions!! I was told breakfast ended at 10am, came at 9:15 and it was shut down!! Terrible!!

bwlaplata, Guest Relations Manager at Best Western La Plata Inn, responded to this review
Dear Keisha Kelly, I do apologized for your experience at our property during your stay. Unfortunately, Without any prior noticed to us, Roofing company started working on 7/11/17 morning. and cause inconvenience for us and our guest. Our breakfast close at 9.00AM on week days and 10.00AM on Weekend. WE would like to get a one more chance to serve you better . Let us know, if anything we can do make it right for your future stay.

"Always a Good Experience"

5
30/06/2017

This motel is always clean. Employees are friendly and helpful. Pricing is reasonable. We have been staying here for years and never had a bad experience. Plenty of restaurants nearby for meals. Good free full breakfast.

bwlaplata, Public Relations Manager at Best Western La Plata Inn, responded to this review
Welcome back!!! Thank you for the great review it always nice to hear that our guests enjoyed their stay with us. We look forward to your next visit.

"personal"

3
30/06/2017

good for the money, some staff members not knowledgeable. needed luggage cart and staff member did a disappearance act. Had to lug my luggage in, piece by piece. Looked up while unloading my car and she was driving off in her car.

"Best customer service"

5
28/06/2017

The receptionist (Donay) checking us in was so friendly and kind. It just made all the difference when you're tired after traveling and find someone like this. Our room was super clean and the bathroom was stocked with a LOT of towels, which was loved. Great gym and pool are on site too. This hotel was $45 PER NIGHT, cheaper than any hotel in Waldorf - which is just 9 miles away. The town of LaPlata has everything you could possibly need so why stay somewhere more expensive? Not us - we'll be back to this hotel soon.

"Good Hotel"

5
27/06/2017

Clean rooms, friendly staff, an overall enjoyable experience. Close to walmart, target, and best buy. Good food was close and we enjoyed our stay during our conference. Even when there was problems with my flight that delayed my arrival, the hotel staff were very understanding and held my room until i could arrive.

bwlaplata, Public Relations Manager at Best Western La Plata Inn, responded to this review
Good afternoon, Thank you for the kind words and the awesome review! We are very happy to hear that you enjoyed your four nights with us doing your conference. We hope to see you soon.

"Excellent value"

5
22/06/2017

We were very pleased with our choice of this hotel. The newly refurbished rooms were lovely - and we loved the beds and bedding. When we checked in, the fan in our room was excessively noisy, but the desk clerk came to see it (the refurbished rooms were so new, she hadn't even been in one yet) and immediately moved us to a nearby room. The breakfast buffet was more than adequate and had all kinds of choices. Everything was just right - including the price.

"La Plata , Maryland"

5
16/06/2017

GREAT!!!!! This is where I stay and all our relatives stay. It has been always the best in the area. The persons at front desk where excellent in all maners . Most Pleasant stay there and the location is very convenient.

"Great location"

4
16/06/2017

Staff was friendly and very helpful upon check in and check out.. Location of hotel is great. Nestled off Crain Highway with plenty of food choices and shopping centers. Would recommend this hotel and location.

"Not impressed"

3
15/06/2017

First of all I tried to checkin alittle after 12 before going to mir raceway because I knew that it would be late when I returned. But that was not allowed until after 3. Next the latch on bathroom door was broke. And last of all when I received my credit card statement I was charged an extra 2% city tax and an extra 11% tax of some other natural

"Clean Hotel, excellent staff"

5
14/06/2017

very clean hotel with a friendly and professional staff. Good value for the price and location. Delicious complimentary breakfast. will stay there again. Near restaurants and shopping areas. Proximity to Indian Head Naval facility and Andrews AFB

"good"

4
04/06/2017

we liked out room however i seem to think that the best western plus is much better. we stayed in the best western plus the night before and it seems quite superior to just the plain 1. i would however stay at again when in the area. we r also staying at another BW in Oct in Key West again.

"Unhappy"

2
01/06/2017

They don't tell you when check in is and then check in other families before those that were there first. A/C broken and unable to be fixed correctly. Not to mention if there is a wedding party on an upper floor - it will keep you up all night!

bwlaplata, General Manager at Best Western La Plata Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. After researching in details about the entire situation, i found, we did have room ready but it wasn't the same room type as your, so FD agent check in other guest who had reservations for Two double bed. I am sorry, but due to high occupancy on previous day, king room was not ready at 2.00 PM, but she was able to check you in at 2.16 PM. As so far as AC thermostat goes, It's something unexpected Technical issues, but at least AC was working properly in your room during entire stay. I know, it's only explanation for the situation but i would like to have you back as our future guest as you were here in the past 2016.

"Very nice experience!"

5
28/05/2017

The room and the bathroom are very clean, with everything you need: microwave, coffee maker with coffee, tea, decaf coffee bags etc. The room was quiet, the blinds are great, we have a good sleep. The hot breakfast is poor. The distance from Washinghton is about one hour driving with traffic. Very nice staff! Congratulations for the efforts!

"Very pleased"

5
24/05/2017

The staff was welcoming, the room attractive, and the entire premises extremely neat and clean - including our room and the breakfast room. We also found the rate very competitive. And of course the lovely cookies are a special touch!

"Very nicely remodeled!"

5
23/05/2017

Mehta and his crew have done a terrific job of remodeling the hotel. A new elevator, new paint, furniture, fixtures, carpet.... they have really put a lot of investment back into making a good hotel even better. I've been staying there for three years now as business takes me all over. They constantly strive to provide a better customer experience and succeed.

"BEST WESTERN LA PLATA"

3
22/05/2017

Warm welcome from Missy on Friday. Cookies at the reception only on Friday. The hotel is undergoing renovation so some areas are dirty. The exercise room was dirty, the equipment dirty with dust and sweat all over. Not clean glasses, no towels and the room was cramped with equipment. Even under renovation it should have been cleaner. The breakfast was very basic and the breakfast area was clean. The mattress on the bed was not very good and we slept poorly.

"Always Dependable"

5
15/05/2017

This Hotel is always clean. The Staff is extremely pleasant and always remembers us whenever we arrive. The breakfast is good with a nice variety. The beds are a little too soft for us though. Instead of spending money on larger TV's, I would like them to spend money on firmer mattresses. We are glad that they have installed the elevator. .

"Me"

4
12/05/2017

Everything was fine except for the phone, room was clean, comfortable bed, quiet, nice breakfast selections, vending machine in 1st floor didn't carry sodas, that was a bomber. Otherwise the location is centrally location to restaurants, fast food locations along with pizza deliveries

bwlaplata, Guest Relations Manager at Best Western La Plata Inn, responded to this review
Dear Deborah W, Thank you for bringing this issues to our attention.Please accept our sincerest apologies for the telephone and the vending machine. We appreciate your kind words about our comfy bed. Thank you for choosing our hotel, and for taking the time to write a review!

"Stay at Best Western April 2017"

5
07/05/2017

The staff was very friendly and helpful. We had a slight problem checking in, but desk clerk was friendly and excellent in helping us to resolve the check-in problem we had. All was resolved and our whole group enjoyed our stay at this hotel.

"Doesn't get much better"

5
03/05/2017

Stayed here "again" while traveling to Ct from Fl. They are remodeling, so pardon the mess. Our room was completed so we weren't affected. Our room was great. The staff is the best. Breakfast adequate. Price I considered to be quite reasonable for what we got. Will stay here again. I RECOMMEND THIS HOTEL. Bob

bwlaplata, Guest Relations Manager at Best Western La Plata Inn, responded to this review
Dear Mr. Bob Thank you for your nice review. We are glad your stay with us was comfortable. I have shared your kind words with our staff. We are looking forward to welcoming you and your family back soon.

"Back Again"

5
27/04/2017

As always, the Staff and property were excellent. Even though 1/2 of the Hotel were under total renovation, we were not affected one bit. In fact the hotel staff went out of their way to make it an enjoyable trip. The Maintenance man , Emory, was very professional and provided us with efficient assistance with electrical concerns for our Boats. Kudos to the entire staff. We will be back.

"Nice Comfortable Stay"

4
21/04/2017

It's a nice hotel for people on a budget. Not fancy but it does the job. They offer a very nice breakfast with the room. All sorts of cereals, pastries, hot food (eggs, sausage, bacon, waffles). The coffee was excellent. The location for me was perfect. Only 2 miles from where I needed to be and not far from shopping, fast food, etc.

"Nice stay, excellent service!"

4
17/04/2017

While this is an older hotel, the rooms are clean, the breakfast is good and the service is excellent. The staff are incredibly friendly and helpful. They go out of their way to check in with you to ensure that you are well taken care of.

"Weekend stay"

5
15/04/2017

EXCELLENT HOTEL!!! Five stars for this hotel definitely Staff was very courteous and helpful love it there I recommend this hotel to everyone nice breakfast bar complimentary coffee 24 hours cleaniness comfort

"Nice part of Maryland"

5
07/04/2017

The staff were so helpful, professional and friendly. Definitely a great place to stay. Rooms very clean. Many places to eat in close proximity. Traveling to D.C. For concert was easy from this location. Staff excellent

"Ms. Donyeah is the BEST"

5
07/04/2017

Last second plans, and Ms. Donyeah checked us in. Very friendly, very helpful, great employee. Wish there were more of her everywhere. She made our stay much more enjoyable. Give her an AAAA++++ A big thank you to Ms. Donyeah!!!!!

"Clean Hotel"

5
28/03/2017

Friendly staff and clean room and bathroom. They had a nice breakfast room with plenty of options available. It was also close to every type of food place you could want to eat at. We will definitely stay again.

"nice place to stay"

4
26/03/2017

staff all very helpful and nice. room comfortable and clean, nice amenities . recant bathroom remodel could have been neeter(sloppy paint job) would deffinatly stay again.Quick check check in and out.

"Southern MD Gateway"

5
09/03/2017

Very clean and quiet ,reasonable rates,easy access to DC ,Southern Md or Va ,friendly staff ,hallway overlooks lobby,nice atmosphere here.Rooms were clean and comfortable ,everything worked as it should,would definitely recommend

"Not bad"

4
26/11/2016

The room was very clean and neat. WiFi was very good, no problems at all in that aspect. Rooms were quiet and well lit. And, if you get hungry, there are plenty of restaurants and shopping down the road, to the right.

"Very pleased with my stay"

5
07/10/2016

I'm a property manager at a large resort. We always try to hire people for attitude and then teach them what they need to know. I think the manager of this hotel has done the same thing. Each person I came into contact with was pleasant, efficient and so nice to deal with. My room was fresh and clean, everything worked and no sounds came from other rooms...very important for a light sleeper.

"Was very quiet"

3
28/09/2016

Arriving found not much parking space. Check in was flawless. Desk clerk was friendly. But going into the room found that I had no face cloths. But the room was very clean. Hotel offered wifi. My second and third nights were differ though. First night had bottled water, coffee both decaf and regular along with condiments. However, on the second and third nights they were not restocked.

""Travelers Paradise""

5
24/09/2016

To Whom It May Concern: I have made many reservations with this establishment for years now. There has never been a time when the hotel did not live up to it's expectations. This is considered a business establishment, so I understand that at this moment the hotel is going under renovations which is for the greater good of the business. If you have a special need, or don't know how to communicate effectively, you need to have a discusiion with the Operations Manager Ms. Cassandra Robinson who is highly skilled, yet has the ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Respectively,

"It was not three star, but could be...sort of"

3
21/09/2016

I arrived at this Best Western after conducting a talk. I was surprised to find that the hotel was undergoing major renovations around and about the lobby area - the elevators were totally inoperable as they appeared to be under complete reconstruction. As I booked this through Hotwire I expect that there was no way for any such prospective guest to know, but even at that, I did not feel this hotel currently merits what was a 3 star rating. Most 3 stars hotels I have visited have featured a working restaurant at the very least, this one did not. All that said, my room was fine, comfortable and quiet, in spite of understanding that there was a wedding party also present. Additionally, the prospective renovations architecturally suggest that this Best Western will be quite attractive once the extensive work is finished. I would like to go again just to see that.

"Average stay passing thru"

3
21/09/2016

We made previous reservations having stayed at Best Western before. This particular hotel did not live up to our expectations especially with the AC which was substandard. The indoor pool was nice and the breakfast choices tasty and the area clean. Overall could have been much better if the air conditioning on this very hot day was better.

bwlaplata, Guest Relations Manager at BEST WESTERN Plus La Plata Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. I am sorry to inform you, description you mentioned , it doesn't sounds like our property. We do not have indoor pool. If I can provide any assistance, please don't hesitate to contact me directly at 301-934-4900. Yagnesh Mehta

"Funeral home away from home"

5
19/09/2016

We ,a group of warriors came to say farewell to our KIA battle buddy in St Mary Maryland.The hotel was a little farther then thought but decided to stay because of the energy of the staff...The morning breakfast lady is an amazing "grandma "type and always had a smile and a "good Morning".The entire staff that we had contact with knew why were there and offered condolences and compassion.

"Just a One-Night Stay"

4
23/08/2016

There were a few maintenance problems with the room - non-working telephone reported (not taken care of), found no notice that I had to request sign in codes for the internet, room door needed maintenance (not reported-should have been evident to the cleaning staff). Some things were excellent (or better than "Very Good" and other things fell between "Very Good" and Average. Considering the fact that they were totally booked that night, it was a very good night.

"Friendly staff"

4
20/08/2016

Room was nice and clean. Air conditioner was nice and high when we walked in a nice relief from 90 degree heat. Breakfast was ample. My only complaint is the pool was greenish. Not very enticing. Would stay there again

"no problems at all, nice hotel"

4
06/08/2016

Joined the BW rewards program online a day before for $10 off. Quick and easy checkin. The mini fridge had a freezer section as big as a small microwave which was exactly what I needed to freeze my water bottles. Comfortable bed (with memory foam), cable tv and WiFi worked well. Soft towels and hot water in the shower. Got a 1st floor room as requested during my reservation 24 hrs in advance. Good hot breakfast items were available..egg/cheese folds, sausage and hash browns. The elevator was under repair but I didn't need to use it.

"Excellent Customer Service"

3
04/08/2016

My first contact with the hotel was by phone. The clerk went above and beyond to answer my questions and assist me with making my arrangements. I was able to check in quickly upon arrival. There are renovations of some kind in progress on the bottom floor. Twenty minutes into my stay, a kid started runny and yelling in the hall near my room. I asked to be moved. They handled it like pros. Not only did they move me with a smile on their faces but one of the clerks physically helped by carrying my things upstairs. There is no elevator to the second floor but I found that my room on the second floor looked better than the one on the lower level. Room was basically clean but there was a few problems. The bathroom mirror had not been wiped clean. The fridge was not clean either. The linens were fresh and that matters to me more than anything. Overall it was a pleasant visit. Nothing fancy but I did have a quiet night to rest.

"Surprisingly Good "

4
01/08/2016

The place is a bit old but really as clean and friendly as can be. They serve an excellent free breakfast. It is much better than more expensive places. By the way, the shower was great. Will definitely stay again. Also it is located right on the main drag near restaurants and more.

"Feels fancy for a Best Western"

5
18/07/2016

I've stayed at a few Best Westerns and I gotta say this one gives off a fancy warming feeling. The comfy chairs in the lobby, the full breakfast in the mornings, the cookies in the evening and the staff. I think the girls name is Kell or Kelly but she is so sweet and makes this place feel like a five star hotel, always smiling and quick to help. I will be stay here each time I pass through the 301.

"Maryland home away from home"

5
15/07/2016

We have stayed at this hotel multiple times over the last 5 years or so. It always feels like our home away from home. The staff is wonderful. The rooms are always clean. The breakfast is always plentiful and delicious, and the most recent time we stayed a few weeks ago, they even added a few extras! The cookies in the evening are the perfect end to the day. If you are looking for a reasonable priced, nice place to stay away from home, this is the place!

"Prior use of BW"

4
13/07/2016

Every year our family has a reunion in Charles County, MD, and we have stayed at the Best Western, LaPlata many times before. We have always been very satisfied at this hotel. Friendly staff, clean rooms, great rates. We usually book for the week after the 4th of July, weather is hot, the Wicomico River is welcoming. No complaints!!

"Another stay while fishing a bass tournament."

4
28/06/2016

This trip we stayed in a suite. It was pretty spacious having two rooms, two beds and a pullout sofa. The bathroom had two doors for entry from either room. It also had a small kitchen area and two ac units. My only negative about this room is the furniture could stand to be reupholstered or replaced. I couldn't see anyone sleeping on the pullout. Other than that it was another great stay at this property. As with my previous reviews they have parking for boats and outside plugins for power. The staff are always very pleasant and very easy to work with and housekeeping had everything looking new after our return from the river.

"Great Price Great Service"

5
28/06/2016

Staff could not do enough for us and our 3 kids. Room was huge and had plenty of room for all of us. Pool was small but fun and refreshing. Breakfast had lots of options and was good. Checkin and out was quick and seamless.

"na"

5
27/06/2016

We had a wonderful time. The cost was affordable and fit our vacation budget. The pool could have used a better cleaning. it had a bit of hair and what not floating in it, but it wasn't that bad. Over all we would stay here again if we were ever in the area.

"Enjoyable & Comfortable, We will be Back!"

5
21/06/2016

We stayed here last year & returned again this year for a fishing tournament. The rooms are clean & Comfortable. The pool & Patio are very enjoyable. & there was plenty of parking & Power for the boat & trailer. Free Breakfast was pretty good & the staff was exceptionally pleasant. We will be back.

"Nice & Clean"

3
09/06/2016

The attendant was very pleasant at check-in, greeting you with a smile (and offer of cookies or fresh friut at desk was a plus)! The hot breakfast was surprisingly good with not only waffles but sausage gravy and biscuits! The bathroom was a disappointment-not as updated as I've been in other hotels in this chain. Mattress was a bit lumpy :-(

"Hotel stay"

3
04/06/2016

My stay at this hotel was ok, nothing outstanding. It was an average stay. If your looking for a decent place to stay and rest this is the place for it. One thing I didn't like is I could here people talking also when one of the room doors closed our door would shake as if we were in a wind tunnel.

"Awesome!"

5
23/05/2016

Staff was awesome! Extremely helpful and helped us carry belongings upstairs when elevator was out. Having to write 200 characters on here though is a pain in the butt. And this is STILL not enough. I am NOT interested in writing a novel.

"very nice stay"

5
17/05/2016

Used for fishing trip. Nearby Potomac river.. Parking was adiquate for bass boat. Power for charging batteries was on timer at parking light poles. Quick in and out acess onto us route 301. Many nearby places to eat and shop.

"Nice"

4
14/05/2016

Stayed for a night on a road trip. Staff lovely. Received a little gift bag with water, peanuts, and chips upon check in. Bottled water provided in rooms. Location good near restaurants. Room well done with nice decor. I didn't eat breakfast but it smelled good. There is some construction going on right now but it was not bothersome except that two handicap parking places were blocked. I was traveling with a family member who had mobility problems so that was a bit of a concern. Overall very nice and recommended.

"Very nice hotel"

5
12/05/2016

The rooms are large and luxurious, the staff is friendly and helpful, and the breakfast was good with a selection of fresh fruit. I wouldn't hesitate to stay here again. It's the first Best Western hotel I've stayed in and I'm so impressed I'm going to consider staying at others.

"a working trip"

3
29/04/2016

I like the little spot it was quite and friendly, it was right across from the police department, I was close to places to eat and had more than enough place to park. I could do this location again if the prices was different for me.

"Check in staff Melanie was awesome! Some disappointing issues"

3
25/04/2016

Excellent front desk staff member Melanie checked us in. She was efficient, friendly and helpful; also patient with me when I had to call the front desk because I couldn't figure out how to turn on the shower. 5 out of 5 for her!! Rooms-another story. Both had cleanliness issues-one with a bag of garbage still left in the room; the other was not vacuumed well as there was a spill of seeds crumbs or something covering the carpet between the beds. Upon checkout Sunday 4 25 at noon, I reported both these issues and also that a fluorescent bulb in one bathroom needed replacing. No comment or apology was made. Love the area and this is very convenient for where we visit! It is on a small highway but near a less busy part of it, still close to all kinds of shopping and restaurants along the road. We would find it difficult to repeat our stay though, because of the cleanliness issues and non response to my notifying about them.

"Quiet, good bed, reasonable pruce"

4
25/04/2016

We stayed two nights while visiting friends. While a older establishment, everything is updated, clean and quiet. Breakfast was more than acceptable with eggs, sausage, bacon, waffles, biscuits and gravey, fruit and a interesting coffee machine. The coffee is made to order from ground beans. Best coffee we have ever had in a motel. The price in mid April was wonderfully low. Would recommend

"some disappointments"

3
25/04/2016

Melanie checked us in -she was efficient, friendly and helpful; also patient with me when I called right away because I couldn't figure out how to turn on the shower. Thanks Melanie! Both rooms has cleanliness issues-one had a bag of garbage left in it, the other had an area of carpet that was not vacuumed with seeds or food on rug. I told checkout staff about this and a bulb that was in need of replacement at noon Sunday when we left..no apology or comment. Due to this will likely not stay here again.

"I won't stay anywhere else!"

5
20/04/2016

Exactly like I say in the title. I won't stay anywhere else. As a regional rep I travel 3-4 days every week. When I'm in La Plata I only stay at the Best Western. Mehta and his team here are on top of it. The rooms are always clean, smell fresh and the beds are comfortable. The location is convenient to everything. Shopping and restaurants are close by in either direction. The building sits back off the road far enough that traffic isn't a noise concern. The property kept up and clean. Breakfast is usual fare. I'll stay here ever time without fail.

"Super Service"

4
28/03/2016

I work about 15 miles away and have stayed at various places in La Plata as well as Fredricksburg Md. Best Western La Plata is my go to. Price is reasonable, rooms are just fine, and the ladies at the front desk are always super nice and helpful. I left my phone charger one time and of course was not feeling to positive about my chances of seeing it again, but I called in and the staff jumped on it for me and had it waiting for me at the front my next time by. Pharrah and Cassandra run the show at night and in the morning respectively, and they always make me feel right at home - thank you ladies! )

"pillows"

3
27/03/2016

the hotel was average in every way. it was near plenty of food options for breakfast lunch and dinner. i had a hard time getting the room to get cool enough to sleep even after going to dinner for an hour and a half and leaving the air conditioning on full blast in the early spring time. the pillows were aweful and i couldnt sleep due to these two things!

"working in area"

5
25/03/2016

Been staying here every time that I am working in this area. The staff is so nice ,never have any trouble checking in or out. Room is always clean. Location is great everything that you would want when you are out of town working.

"gross"

1
21/03/2016

Mold in the bathroom, including a ring around the faucet/dial in the tub. Mysterious brown stains on both beds. Lots of men in trucks walking in and out of the hotel and hanging around the parking lot. We checked out a night early. Would strongly recommend staying at another hotel.

"gross"

1
21/03/2016

There was mold in the bathroom, including a significant ring of mold around the faucet and dial in the tub. There were mysterious brown stains on each bed. The beds themselves were not comfortable. Lots of single men in trucks walking in and out of the hotel and hanging around the parking lot. We checked out a night early. Would strongly suggest another hotel.

"Short Visit to La Plata"

4
01/03/2016

Overall good quality hotel in convenient location. Did not eat breakfast at hotel so can't comment on food quality. Would stay there again and recommend to friends.I have no more to say but review requires minimum 200 characters. I should be there now.

"Truly LaPlata's Best!"

5
15/02/2016

The employees at this Best Western are accommodating over-and-above! We were on a business trip last weekend and needed to leave the hotel at 5:30 am for work. They put out a complete breakfast for us at 5 am!!!! On Saturday! The hotel is nicely appointed, rooms are clean, lobby is spacious and inviting. & The breakfast can't be beat. Great at the regularly scheduled times, and amazing at 5 am! Many, many thanks to them for making our stay as comfortable as possible.

"Great"

4
21/01/2016

Very comfortable, would stay there anytime. Small town but great place. Stayed there with a family of 5. Spacious well organized and distributed room. At a very reasonable price. Had a microwave and sink. Only one bathroom in the suite though. But great place overall.

"Rooms"

3
03/01/2016

In need of some deep cleaning and deodorizing on the carpets, along with the door locks and saftey bars being replaced or secured better. The beds were very comfortable (for my taste) and the bathroom was clean.

"Nice lodging"

5
02/01/2016

This is a well run Best Western. Price is very reasonable. Location is great if you have plans in the area. Staff is very courteous and helpful. Rooms are clean and bed is comfortable. Cleaners do a pretty good job of keeping things neat. Overall a very good deal.

"A great place to stay"

5
02/01/2016

This has been a great hotel for us. This is our second time staying here, and we will stay again. Hotel staff is extremely helpful and friendly. Breakfast is a good choice and internet works great. Only thing I wish they had were different tv channels.

"Quiet night"

5
16/12/2015

When i arrived some teens were playing boxing in the drive way. I windered if i should move on but i was tired. Alicia welcomed me and made any worries I had disappear. The room was comfortable clean and well appointed. The night was quiet. The bed was comfortable. The large flat screen TV was easy to use. They offered breakfast till 09am which is too early for me. Worth staying at while in La Plata.

"Great place to stay"

5
14/12/2015

We have stayed here many times in the last 15 years when we visit family in Southern Maryland. It is always clean; super friendly employees and good breakfast. Since we are Gluten Intolerant we cannot eat what the "carb only" items that a lot of motels have so we are always pleased to have a great start to our day. We stay here so much we were upgraded to a Suite, which I loved. Just wish I could have enjoyed it longer!

"Beats all others"

5
12/12/2015

We have stayed at a number of Hampton Inns recently and this was out first stay at Best Western and it was far and above what we had in the past places. Only need is a walk in shower rather than a tub in a handicapped room.

"Lot of travel"

4
07/12/2015

The room and bath were both clean, the bed soft as a cotton ball. I could see that the room had some resent remodeling done for the better. This hotel is close to a lot of shopping and places to eat, located on the main highway but not a lot of road noise. I will continue to stay at this hotel when I am in southern Maryland, also the price is fare.

"Nice stay, decent price"

3
07/12/2015

Hotel was certainly adequate for a 2 night stay. Breakfast was really good with a ton of choices, both hot and cold. Room was clean and bed was nice. Shower head was in need of a an upgrade, but was okay for 2 days. WiFi was good and TV was adequate. Had a decent recliner/ottoman and the desk was sufficient.

"Good moderate hotel"

4
12/11/2015

Clean, convenient with a friendly staff. Bit of a mix up with whether they were "let friendly" or not, they apparently are with an additional charge. Manager straightened the situation out quickly. Breakfast was good, within the range you'd expect at a moderate priced hotel. Sort of what you hope to expect.

"La Plata - Dahlgren substitute"

4
26/10/2015

If you don't have to stay in Dahlgren, recommend staying here - 17 mile drive, but worth it. Hotel is in a good location and is nice stay. Nothing too fancy, price is right. Service and staff excellent.

"My first stay here in LaPlata,MD."

4
26/10/2015

Rooms are great and the check-in was also very pleasant. The rooms are a little noisy. Breakfast was good and overall the this hotel is a good value, I will stay there again if I have business in the area.

"Cleanliness Needs Improvement"

3
25/10/2015

Overall our stay was average. The customer service could have been more pleasant from the front desk staff to the eating area attendant. Our housekeeper was nice. The entire reason I gave three instead of five stars is because the room was not cleaned thoroughly. There was hair (not mine) in the shower area. Stains of all colors on the sheets and towels. The toilet had a rim of grim in it as well. The bed, while squeaky, was comfortable. The complimentary breakfast was satisfying. They offer a waffle station and a variety of hot and cold foods. They do not have an elevator, so if you are on the second floor (only 2 floors) be prepared to lug your luggage up the stairs.

"Not a Comforting Thought"

1
23/10/2015

Booked the hotel for my husband who was traveling in the area. Should have read reviews before I made that mistake. When I called to make certain he was there and checked in I was immediately put on hold by the front desk for five minutes. When the front desk person came back to the phone I was informed that they could not tell me if he was there because their system was down. Would hate to have had an emergency that needed to be addressed. Her response was "well you could call make in fifteen minutes, I cannot do "nothing" to help you right now. Last time we will use this hotel and maybe even the entire chain.

"Home away from home"

5
15/10/2015

I stayed here for 3 weeks while working in the area. The manager Yagnesh, went out of his way to speak to me and make me feel welcome. Phara, the night clerk, was amazing. We talked a little while I was checking in and she placed me in the perfect room. Quick direct exit to my car on the first floor by the conference room. I went back and asked if I could reserve it for the entire 3 weeks! Phara and I connected quickly, and she went out of her way to make sure I was comfortable and safe. I highly recommend this hotel.

"The best and friendliest hotel in town..."

5
30/09/2015

The rooms are clean the room service is excellent.the breakfast and the older lady that does the breakfast in the morning she great ,the staff is just wonderful.me and mu guys stay here for work purposes and I really enjoy this hotel home away from home.the front desk lady she is awesome. I recommend anyone to stay

"Here for work"

5
29/09/2015

Yes room is very clean and service is excellent! Would recomend this hotel to everyone1 they have conpetative rates and five star service! If they had a pool or hot tub would be nice and a swiming pool! And a elelavator would be helpful to the older couples!

"Right where I needed it."

4
25/09/2015

I use U.S. 301 to skirt the mess of D.C. and its perennial construction on I-95. There's not a ton of Best Western properties on this route but just when I reached the limit of my driving fatigue this one appeared. There was one room left (apparently there was a sporting event in town) and Kendra checked me into it with every evidence that she was delighted I stopped by. The room had every amenity I expected, comfortable beds, hot shower, and quick internet. Checkout was easy and quick and they have an outstanding 24-hour coffee bar that I utilized with gratitude on my way out. I like this hotel - I'll stay here again.

"Great lower priced propert"

4
21/09/2015

The desk staff at check in were pleasant and The room was clean and well appointed. The bathroom was spotless was well lit and spotless. My only drawback wa that my room was on the second floor and I have a problem climbing stains but there was no

"Best Western LaPlata worked well"

4
11/09/2015

I stayed at the LaPlata Best Western about a dozen nights this year for business. Rooms have been consistently in very good shape and staff very friendly at an under $100/night price point. TV service wasn't quite at the level I am used to from home, but otherwise was just fine.