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Best Western Hotel Grants Inn, Grants

1551 E Santa Fe Avenue, 87020-4005, Grants, United States - Vedi su una mappa
Best Western Grants Inn - Area esterna Il Best Western Grants Inn è situato nel centro di Grants. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Benvenuto al Best Western Grants Inn, situato in una posizione comoda, nei pressi dell'Interstate 40 all'estremità est di Grants, New Mexico. Il nostro hotel, in cui sono ammessi gli animali domestici, propone sistemazioni convenienti con facile accesso a tutti i più importanti luoghi d'interesse della zona, tra cui il campo da golf Coyote del Malpais, il New Mexico Mining Museum e numerosi negozi e ristoranti.

Best Western

Hotel Grants Inn

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i vantaggi dell'hotel

  • Colazione all
    Colazione all'americana
  • Piscina coperta
    Piscina coperta
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 207 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
51
Molto buono
66
Nella media
47
Scarso
21
Pessimo
22
CONSULTARE I PARERI SU
Affari Affari
23
Da solo Da solo
17
In coppia In coppia
85
In famiglia In famiglia
47
Viaggio con amici Viaggio con amici
8
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Very good value for money "

5
Dinnie T, Ramat Hasharon, Israel 05/02/2020

Passing through Grants, we chose this inn since we have good worldwide experience if Best Western hotels and inns ,and this one certainly stood to our expectations. Perfectly clean and comfortable rooms, very well equipped with really good amenities. Certainly rewarding. Extremely good value for money.

"A Game-Changer"

5
YouKidsStayOffMyLawn, Mission, Kansas 02/02/2020

I drive from the midwest to the West Coast once or twice each year, and have always stopped in Albuquerque or Flagstaff. This place changed the rules. Absolutely perfect. First time ever I've taken pictures in a motel room of the decor, to show my wife (we're doing some remodeling). Even the breakfast bar, traditionally a weak point at Best Western properties, was outstanding. Great job, guys.

"Great place to stay in Grants"

5
RetiredEngTeacher, El Dorado Springs, MO 30/01/2020

Clean, recently updated room with large tv. Comfortable bed and pillows. Fresh strawberries and blueberries for waffles. We could make our own breakfast sandwiches with sausage and fried eggs with lots of bread, biscuit choices. Cranberry, apple, and orange juices. Nice hot tub and pool area.

surestaynm, Front Office Manager at Best Western Grants Inn, responded to this review
Hi, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5052877000. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53005 Property General Manager SureStay Hotel by Best Western Grants

"stay here"

5
Jerry H, Sun City West, Arizona 24/01/2020

we were traveling to Chicago and hit a bad snow storm had to stop and we so happy. Beautiful hotel, room and breakfast we excellent. The girl at the front desk was very helpful and got us a room fast. Will stay here again.

surestaynm, Front Office Manager at Best Western Grants Inn, responded to this review
Dear Jerry H, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5052877000. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53005 Property General Manager SureStay Hotel by Best Western Grants

"Best accomodations in Grants"

4
wanderingwaldo2016, Dupont, Washington 31/12/2019

Clean room with reasonable amenities. Towels very thin. The faux wood floor is undoubtedly cleaner than most room carpets. Room air quality noticeable better than most. Noise from freeway minimal. Breakfast is basic, effectively warmed items with few options. Good egg and cheese. Appears to be former Comfort Inn.

surestaynm, Front Office Manager at Best Western Grants Inn, responded to this review
Dear wanderingwaldo2016, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5052877000. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53005 Property General Manager SureStay Hotel by Best Western Grants

"Amazing hidden gem!"

5
User 28/12/2019

Amazing hidden gem! The beds are super soft and comfortable, property was very clean, all remodeled and updated. I would stay here again in a heart beat! I agree with everyone else this place is a hidden gem

surestaynm, Front Office Manager at Best Western Grants Inn, responded to this review
Hi, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5052877000. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53005 Property General Manager SureStay Hotel by Best Western Grants

"Best Place in Town!"

5
User 27/12/2019

Everything was clean and the hotel is recently remodeled; very modern. Friendly staff on our Christmas Day arrival. Located just off the interstate with a gas station and Walgreens you can walk to. Will stay here again in a heartbeat.

surestaynm, Front Office Manager at Best Western Grants Inn, responded to this review
Hi, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5052877000. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 53005 Property General Manager SureStay Hotel by Best Western Grants

"Middle of nowhere"

3
Robert D, Rancho Cucamonga 21/12/2019

For a hotel in the middle of nowhere you would think they would go out of there way to treat repeat customers with a little respect. I am a Best Western diamond member and they could care less. The front desk was more interested in socializing then doing there work. The keys to get into the hallway did not work because she was to busy talking and forgot to put them in the machine.

"The cleanest modern Best Western ever"

5
davemhankins, Florence, Colorado 20/12/2019

This hotel by far is the cleanest modern best western in a small town I have stayed in this year. Great staff! Great hotel! I will stay there next time I'm in town. I did however stay in another hotel in town for a night and wish I had not. It seems to me best western makes my stay better everytime.

"Dangerous bath/shower"

1
User 11/12/2019

Bath fixture shot out of wall, hit my 70 yr. old wife in the shin. She slipped,fell, and was bruised. Reception refused to do anything even when I handed the fixture to them.Bedbug was walking on pillow.

surestaynm, Owner at Best Western Grants Inn, responded to this review
Thank you again for your review. We apologize that you were unhappy with our services the night of your stay. Without staff entering your room to quickly inspect, refusing assistance and denying to switch to another room were the only options we had at the moment and all were denied. We did do an inspection and did not find a big black bug nor signs of bed bugs.

"Horrible Beds"

1
rksheranian, Los Angeles, California 02/11/2019

We stayed in this hotel because it had received pretty good ratings from other guests. However, our experience was considerably different. The matress in the room was unsleepable, so lumpy and uncomfortable that we were unable to get any sleep that night. The area did not feel particularly safe, either. We will definitely steer clear of Best Western hotels in the future.

surestaynm, Front Office Manager at Best Western Grants Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

"Really "Fresh" Modern Hotel"

5
TylerTours, Falls Church, Virginia 29/10/2019

Our Oct 8, 2019 stay followed our ABQ Balloon Festival week where rest was much needed as it was also the beginning of our NM statewide 1,500 mile road trip. This hotel just had fresh feel to me as it was super clean and modern. Very comfortable, quiet night of sleeping and woke up refreshed along with the convenient complimentary breakfast. The location has easy access to the highway, gas next door and a Wal-Mart just across the street making super convenient to stock up on travel supplies.

"Newer property. Great location"

5
Mary T, Highlands Ranch, Colorado 20/10/2019

We travel Denver to AZ at least once a year and are forever looking for decent accommodations in a clean area that take pets. We've now purchased a 2nd home in AZ and will be traveling that way more often. This hotel is perfect for the stop in our timeline. Sadly, we will be petless for a bit of time as our sweet dog has cancer. Feel we will still be staying here whenever we can. The front desk woman is so happy and friendly. Breakfast typical of most hotels. Beds comfy. Room spotless. Parking lot well lighted, a good thing after dark. Wondering if they have a pet area with bags that I missed? Overall, a nice place. Sometimes difficult to find when traveling with a pet.

"Clean--Great Room!!"

5
RobVera, Tucson, Arizona 17/10/2019

Great location, big room, big bathroom, comfy bed and WiFi good. Only negative the small refrig needed to be defrosted...wasn't cooling. Breakfast was good with different variety of food. The room was very clean! Quick check-in and quick check out.

"Very pleasantly suprised"

5
WalkSoftlyTours, Scottsdale, AZ 14/10/2019

We used to go to Grants a lot because it was our jumping off point for our tour groups for Chaco Canyon and Acoma. This time we went as touists to see some sights we hadn't had a chance to take groups to. In Grants we always stayed at the Best Western, which became a Red Lion, which became the worst hotel in America and thenn was thankfully boarded up. The last time we were there was three years ago and this time we have no idea they had a new Best Western until we got there. It used to be the Comfort Inn, buthas been changed to BW It has been completely overhauled and in the 10 nights we were on the road, this was the biggest and best surprise of all. Ultra modern, ultra clean, ultra comfortable. It's Grants so I don't know how long it will stay that way, but his place is a must do on your way to a great steak dinner at La Ventana.

"Clean, comfy bed, good place to stop for the night."

4
Beth615, Dallas, Texas 29/09/2019

We had stayed at another hotel in Grants on the way through going to Nevada, weren't as leased with that hotel, so we spent the extra $30 to get a good nights sleep on the way back. The hotel was clean and comfortable and it was perfect for a good night's sleep.

"Very clean, modern"

5
Arlene T, Fairlawn, Ohio 15/09/2019

The property was very clean, modern, well lit. Linens were exceptionally nice (white, thick and soft). Good Breakfast. Staff very friendly, efficient and professional. Facility was close and easy to on/off of I40.

"Great Value!!"

5
roglinda1970, Surprise, Arizona 15/09/2019

We stayed here a few years ago and since then it's been remodeled and looks fantastic and up to date. It even has a guest laundry. The only negative was the powdered eggs but otherwise the breakfast was very good. We'll definitely stay here again.

"Excellent"

5
DeboraJN, Kansas 14/09/2019

One of the best low-mid range places we've ever stayed! Staff was friendly and helpful, room was easily accessible, breakfast was good, room was clean, very little noise, bed was probably the most comfortable we've ever slept on! Reasonably priced. If we're in the area again we'll be back!

"Good for the most part"

3
User 26/08/2019

So I would have prefered to stay at a different local hotel but they did not allow dogs that were not service animals so This was the next best option. Room was good, bed was a little hard for my taste but not too bad. Water pressure was poor in the shower. Attendant at check in was very friendly and helpful. We had a sign on the door for service attendants to not clean the room due to us having the dog. We still had attendants knocking every day to clean the room, attendant did not speak english and my spanish is very poor so it was difficult to communicate that we did not wish to have the room cleaned because of the dog. At check out - if you are checking out before breakfast is served good luck - I waited in the lobby 20 minutes, rang the bell for an attendant multiple times to get checked out so I did not miss my flight. No one ever showed up to check me out of my room. No bill was under my door to show room charges that morning either. Every other hotel I have stayed at has put the bull under the door after midnight the day of my checkout but not this hotel.

"Quick Overnight"

5
Bruce B, North las Vegas, United States 17/08/2019

Great location for quick on & off I-40. Great guest room for overnight stay. our room's laminate floors give a clean appearance vs. dirty carpet. Bed was a bit soft for me, and the pillows too big. Gas stations nearby. Left before breakfast time, but was able to grab coffee before we left.

"PET FRIENDLY"

5
User 10/08/2019

Very pet friendly and our room was extremely nice. The two double bed queen suite. Breakfast was good. We also enjoyed dinner down the street at the chinese buffet which the hotel recommended. Good location but gps wanted to v take me to an old location.

"Review of Grants BW"

3
User 13/07/2019

There is only 1 chair in the rooms. No other place for a person to sit. Makes us want to go to lobby to relax....Rooms just aren't comfortable. The rooms WERE very clean and nice and cool. Just not a place you can rekax in until you go to bed.

"Nice clean hotel with a friendly staff"

5
153trentc, Melbourne, Florida 07/07/2019

The staff was friendly the rooms were nice and clean. The free breakfast was good, bacon, eggs and waffle maker were the highlights. The price was just ok. Room access was easy and fast. Pro; Location Free breakfast Large half size refrigerator Cleaning staff super friendly and Con; Cost Bathroom fan sounded like a jet. So loud you could not hear anything else In room AC loud, but soothing

"Still waiting on reply about flooded room"

2
pjdpjdpjd, Sand Springs, Oklahoma 01/07/2019

No reply yet about comping the room due to flooding. We had to take dogs out at 4 am and stay in the car with them, trying to sleep while the problem was being taken care of, which wasn't before we had to leave the next morning. Tired to say the least. As far as what we saw in Grant, NM, the Fire and Ice was a sight to see. We hiked to the viewpoint of a Volcano and then below to an Ice Cave. It was fun but the hike up was. little steeper than we expected but proud we made it.

"Flooded room"

1
Flyer15242898313, Sand Springs, Oklahoma 21/06/2019

The stay was nice until we awoke to our barking dogs at 5 am and the room had 1 inch of water throughout the whole room. The mechanical was across the hall and a pipe burst. The night staff was a very young man and while he did his best to reach someone the problem was not taken care of until about 9 am. Then there was not water available to take a shower or clean up with and breakfast was late. This room house should have been comped but we were only given a $20.00 discount. Not what I would expect from a hotel that I am a rewards member and have used many times. This time, just give me the room.

"Road Trip Out West"

2
17gloriaa, Jackson, Wyoming 16/06/2019

The hotel rooms were very nice, staff very courteous. The breakfast was a typical continental style. Located near I-40 off Exit 85. Would have given a 5 rating, but a water pipe busted on main level, 1st floor flooding the hall and several rooms with over an inch of water around 5 am. Soaking shoes and all other items placed on the floor. Maintenance staff attempted to mop up the water in the rooms. Asked about discount upon checkout and clerk said manager would have to make that decision and he was not available. Waiting to hear if consideration will be given to us for our patience during this event. It was definitely an inconvenience.

BestWesternHotels, Corporate at Best Western Grants Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"New, contemporary decor, excellent service"

4
taravenkatesh11, Plano, Texas 10/06/2019

This was one of several hotels where we spent the night over the past two weeks. It stands out because of two aspects - the desk manager took great interest in answering our questions about local sights. Thanks to him, we saw a wonderful sunset at the Sandstone Bluffs a few miles east. Our room was decorated tastefully in contemporary colors, and the lighting was very effective in the room and bath.

"Grants Best western"

1
User 07/06/2019

Maybe the worst hotel stay of my life. Drunks screaming in the halls and a staff that won't address it or refund my money. I'll pull it off my visa when I get home - but what about the night of no sleep while traveling. The hotels itself was fine - but the lack of effort In quieting a loud guest was pathetic. These things may happen on occasion- but how you address it is telling of the kind of business you're running.

"GOOD and BAD"

3
John P, Santa Fe, New Mexico 29/05/2019

We were pleased with the general condition of the motel, the modern decor, and excellent lighting in the room. However, the spa was broken and unavailable, one main reason we booked for three nights. We did get a free pass to the spa at the sister motel across the highway. Dirt was a factor in room and hall way. The Breakfast was just average for a Best Western (blueberries were a nice tough, to be sure). Our key expired after one day causing us to trek to the front office unnecessarily. Otherwise, a nice stay.

"No carpet!"

5
Francis R, Pratt 22/05/2019

Beds comfortable. Food good. Pet friendly. Love the floors with no carpet. Tub size shower stall. Things to do nearby. National parks, volcano climb and ice cave. Friendly staff. Clean rooms. Grants is a nice distance from the hustle and bustle of Albuquerque.

"Very nice and clean Best Western"

5
Poudre1, Bellvue, Colorado 10/05/2019

My room was clean, quiet and large. The room had all the stuff one would need and it all worked. Check in was easy with no check out needed. The morning breakfast was very good. Great water pressure with very clean bathroom. Reasonably priced. I will stay here again.

"Very convenient location and comfortable."

5
User 05/05/2019

Perfect location for resting traveling west with a friend. The view is great and and you can walk a few feet for supplies if needed. The room was comfortable and the tv has lots of great channels. The shower is fantastic.

"Real scrambled eggs for breakfast!"

4
ronl645, Madison, Wisconsin 23/04/2019

Very nice inn with excellent breakfast included in the cost. Even more expensive hotels tend to include powdered eggs in their breakfast offerings, but we finally found a place with real, fresh scrambled eggs. Powdered eggs are for backpackers and survivalists, not for hotels. There were several other hot and cold breakfast offerings, including sausage links that did not taste like cardboard. The breakfast was outstanding for a "free" motel breakfast. Thank you! Oh, the room was just fine too.

"Bathroom Design"

4
PKN41, Charlestown, Indiana 22/04/2019

The bathroom door opened against the vanity making it awkward getting in and out. The faucet on the sink was difficult to operate. Otherwise the room was comfortable. The hotel is located close to the interstate, but do have to make a U-turn to get into the hotel.

"4th Stay"

5
vcv, Cookeville, Tennessee 12/04/2019

I stayed here several years ago when it was another brand. This isn't a new motel but a beautifully remodeled one. My room was very spacious, with a large desk and two chairs, a large flat screen TV, and a bathroom with sparkling new fixtures. The lobby is very large, with plenty of seating for breakfast and two guest computers. I especially like the location, just off the interstate, across from a Walmart and next to a Walgreens. A privacy fence gives some degree of security for parked vehicles. It is one of my favorite places to stay for a relaxing stop when traveling through.

"Outdated setup with office being outside"

2
Nomad47163288027, Highlands Ranch, Colorado 04/04/2019

You have to get fully dressed for your coffee run in the morning. The day we were there it was freezing so didn't appreciate when I got to the office they were out of coffee & no one was hurrying to correct it. There is one tiny shelf in the shower that even my razor wouldn't fit on. So you have to put your product on the gross shower floor. Since it was updated from a motel at least the room was clean.

BestWesternHotels, Corporate at Best Western Grants Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Nice overnight stop"

4
EllenRHK, Tulsa, Oklahoma 20/03/2019

This is a newer hotel. It is clean, well furnished, and makes good use of space. It was a comfortable and convenient stop on our way to Arizona. The breakfast was good too. Scrambled eggs and hash browns were hot, as were the waffles you could make yourself. Would definitely stay again.

"Nice Place to Stay"

4
2006ranchlady, McAlister, New Mexico 19/03/2019

The Best Western is fairly new and is nice. It has a large bathroom but there is no place in the bathroom to put you makeup kit as there is only a sink with no cabinets around it. They need to move in a small cabinet to at least hold your makeup bag or some of your bath things. The bed was comfortable but the room was a little cramped. It seemed to be a little noisy when people walked by outside the door as there was a rather large gap between the door and the floor. The breakfast was good.

"Not to Best Western standards"

2
TwoBadDogs2, Cortez, Colorado 19/02/2019

This hotel is not up to Best Western Standards. We stay at Best Westerns all the time and have not yet been at a worse one. The rooms are small: there aren't even two chairs for two people to sit; no table. The closet is a cubbyhole entered through a sliding door squeezed next to the bed. The bathroom is equally small, no tub, only a narrow shower. There is only a single bathroom switch for light and fan, so you have to tolerate the very loud, cheap fan if you want light. Everything seems cheap: just a throw rug between the beds on a fake wood floor; the sparse furnishings contribute to the hard-synthetic feel of the place. Instead of curtains there is a window shade. The cheap door has a big gap to the floor and lets in the noise and light from the hallway. They accept pets but there is no reasonable place to walk them. The beds are comfortable, but that's not enough to make up for the sparse austerity. For the price one feels a bit taken.

BestWesternHotels, Corporate at Best Western Grants Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"No surprises"

4
BRuke1, Davis, California 13/02/2019

When traveling, the best surprise is no surprise. This is a well maintained, well run, newer Best Western motel. Clean, comfortable room. Efficient check-in, acceptable breakfast. We'd stay here again without a second thought.

"Clean and Comfy"

4
User 23/01/2019

Very clean and king bed was great. Desk staff were friendly. Breakfast was very really good but had to walk outside to get to front desk and breakfast area. Only complaint with otherwise excellent remodel was $50 toilet in room. Won't last long.

"Disappointing Room, Breakfast Good -- 2 1/2 Stars"

3
Galoshes2Heels, Kansas City, Missouri 11/01/2019

We were put into an adjoining room: 115-A. A couple had checked in on the other side just moments before us. The guest in the adjoining room was speaking very audibly and my husband's splitting headache caused me to wish for some peace and quiet. The young man at the front desk denied the place has adjoining rooms when I called the front desk. (The "A" printed on our receipt suggests otherwise). I then took matters into my own hands, knocked on the inner door and the guest answered stating she was talking to her father who is hard of hearing. It was apparent that the designer of the remodel was not familiar with optimal room layout. The room still smelled of fresh paint and flooring and our dog began coughing as soon as we brought her in. The bathroom had a very small vanity, the shower enclosure had one tiny shelf and there was only a circular rack for a hand towel with cubby holes for the exactly two bath towels, two wash cloths and no floor towel. We did have 3 hand towels. The room was laid out like a narrow box car and the 300-plus channel direct tv came with no channel guide save an on-line rolling guide. There was a small round table for one overnight bag and the closet held the kind of hangers that fall out if you move them aside. There was no logical place to locate the folding bag holder and the ceiling of the closet was low enough that hanging clothes would not allow access to a suitcase placed inside the closet. The clock did not work - setting the correct time was not possible even for the techno-savvy member of our group. We unplugged it rather than risk an ill-timed alarm. There was coffee in the lobby, detached from the guest rooms. The coffee was cool. In contrast, the beds were very comfortable. Therefore the third star. The room with taxes and pet fee was $30 higher than the highly commendable LaQuinta room we shared the night before. The location was very handy from I-40. There was protein available for breakfast and the eggs quite palatable and the link sausage plenty mild and the hashbrowns were delicious. I was awakened a number of times by the sound of room doors slamming shut.

"Good location, staff, clean"

4
Jonathan J, Albuquerque, New Mexico 14/12/2018

This is a really new motel right off the highway and near some fast food places. Typical Best Western in terms of VERY comfortable beds, good breakfasts, and cleanliness. Staff is professional and helpful. Breakfast was very good. I'm very happy to see the crockpot type oatmeal and "fixings" (raisins or craisins, nuts, etc.), not so happy to see packaged hard boiled eggs. Only problem. Horrendous glaring all cold florescent lighting, .

"Eat somewhere else, staff lazy. "

1
User 10/12/2018

Bed was very comfortable, room was clean, shower was awesome. The breakfast, however, was terrible. We came in one hour after it started on a Monday. Everything needed to be restocked. The woman who tended to it thought it was more important to sit on her butt and drink coffee. If a guest has to remind you to do your job, then maybe you shouldn't have it. Plan ahead for eating breakfast out.

"Nice Best Western but Not Told the Truth about the Price"

3
LUCKYME72, Santa Ana, California 18/11/2018

We enjoyed our stay at this Best Western. It had been refurbished and they did a good job. However, the door was stuck to our room so the hotel staff told us we had to push it hard with my shoulder to open it. I had a coupon when I checked in and they told me it was the lowest rate available. After checking in I found out that the online rate for a senior was cheaper but they would not honor it. The breakfast was good except the scrambled eggs were dried out crumbles.

"Good"

4
MrMCNY, Coram, New York 18/11/2018

Nice Hotel. Right off the highway with a gas station right next door and a Denny's across the street. Staff was very nice. The room and hotel was very Clean. Our room was just painted and everything seemed new. The pool is open from 10am - 11pm. The only issue I had with the place is that the lobby is in a separate building so you have to go outside and walk about 200 feet to eat breakfast.

"extremely clean and comfortable."

5
User 16/11/2018

Newly remodeled. Walk in shower (no tub) sliding door. Very nice. Beds were comfortable and rooms were very clean. Parking is accessible via look by or hall door which is great for luggage, rooms seemed quite. Note that lobby/check in and the dining area is separate from the actual building with rooms. Check in and then park at motel building. Breakfast is a 50-75 foot walk. Not bad but different from most. I still would stay there again.

"One Of The Best BW"

5
jwdrews, Lake Delton, Wisconsin 12/11/2018

Newly remodeled and done right! Exceptional front desk service. Plenty of parking and easy access to Hwy 40. Very nice indoor pool. Restaurants and service stations close by. I highly recommend this Best Western.

"BW Hotel"

5
winterscene4u, Arizona 08/11/2018

We stayed at the Best Western hotel in Grants NM on our way into AZ. The hotel has been remodeled beautifully. Rooms are great. TV and internet perfect. It had a nice pool and fitness we didn't use. Staff and breakfast was great. No semi parking but well lit parking lot. Would stay again.

"Great pet hotel"

5
Barbara K, Sanford, Canada 23/10/2018

This is a newly renovated hotel that is pet friendly.The hotel room was large and furniture was new. The bed super confortable. The floors are a vinyl plank which looks great and with a pet are terrific for cleaning. The breakfast was also very good hot scrambled eggs,bacon,breads ,buns you could make your own waffles,yoghurt and fresh fruit. Very impressed with both the staff and the hotel itself. Great job with the reno Best Western.

"One night in Grants, NM"

3
ANGELO V, Milan, Italy 22/10/2018

I stopped one night in Grants, and I selected the BW Grants Inn. It's an average hotel, it looks new but it's not the cleanest hotel I saw. The room was OK, but insulation from outside noise was not good. Breakfast was basic, with a few choices.

"Liked this place"

4
Clarence R, Red Bay, Alabama 22/11/2017

I am glad that we did not write a review on this place the first time we stayed. There was NO wi-fi and we stay on business, so this is important to us. It didn't bother me that they didn't have it as much as they didn't mention it. Anyway, stayed here again and liked it just fine. Clean room. (carpet in hall was dingy though) Really good breakfast.

"Average place to stay"

3
Dale O, Colorado Springs, Colorado 16/10/2017

This hotel is just average - a place to stay for one night, but no more than one night. The quietest rooms are on the top floor (the 2nd floor in this place), but there is no elevator. The office building (where breakfast is served) is not connected to the building where the rooms are so you will need to dress to go outdoors in order to eat breakfast. Breakfast itself is nothing to rave about. The rooms are quiet and the beds are fairly comfortable.

"Not the best but better than the rest"

4
Everdejim, Payson, Arizona 11/10/2017

For the price this is the best deal in town. The place is old but the beds are comfy and the breakfast is great. I am so tired of getting a waffle as a hot breakfast! Indoor pool which was a little chilly. Hot tub not so hot.

"Marge Brown"

2
Marge B, Oregon, Ohio 23/06/2017

As a Choice member was I ever shocked by the property. It really needs renovation and definitely . When we arrived another couple who had checked in left. Ice maker on first floor didn't work. Our room was ok except the refrigerator didn't work, it was replaced and still didn't work. Then there was the air conditioner.It banged all night. Have cool air but how were we to sleep!

"Fair price"

3
Jeanne G, Needham 19/05/2017

The room was neat and tidy. We found the bathroom to be very tight. Internet connection was not obvious. Beds were okay. Poor quality breakfast. Suggest some hard boiled eggs or real oatmeal, not packets.

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