Best Western Hotel Grants Inn, Grants

Perfect location for resting traveling west with a friend. The view is great and and you can walk a few feet for supplies if needed. The room was comfortable and the tv has lots of great channels. The shower is fantastic.

Very nice inn with excellent breakfast included in the cost. Even more expensive hotels tend to include powdered eggs in their breakfast offerings, but we finally found a place with real, fresh scrambled eggs. Powdered eggs are for backpackers and survivalists, not for hotels. There were several other hot and cold breakfast offerings, including sausage links that did not taste like cardboard. The breakfast was outstanding for a "free" motel breakfast. Thank you! Oh, the room was just fine too.

The bathroom door opened against the vanity making it awkward getting in and out. The faucet on the sink was difficult to operate. Otherwise the room was comfortable. The hotel is located close to the interstate, but do have to make a U-turn to get into the hotel.

I stayed here several years ago when it was another brand. This isn't a new motel but a beautifully remodeled one. My room was very spacious, with a large desk and two chairs, a large flat screen TV, and a bathroom with sparkling new fixtures. The lobby is very large, with plenty of seating for breakfast and two guest computers. I especially like the location, just off the interstate, across from a Walmart and next to a Walgreens. A privacy fence gives some degree of security for parked vehicles. It is one of my favorite places to stay for a relaxing stop when traveling through.

You have to get fully dressed for your coffee run in the morning. The day we were there it was freezing so didn't appreciate when I got to the office they were out of coffee & no one was hurrying to correct it. There is one tiny shelf in the shower that even my razor wouldn't fit on. So you have to put your product on the gross shower floor. Since it was updated from a motel at least the room was clean.

BestWesternHotels, Corporate at Best Western Grants Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

This is a newer hotel. It is clean, well furnished, and makes good use of space. It was a comfortable and convenient stop on our way to Arizona. The breakfast was good too. Scrambled eggs and hash browns were hot, as were the waffles you could make yourself. Would definitely stay again.

The Best Western is fairly new and is nice. It has a large bathroom but there is no place in the bathroom to put you makeup kit as there is only a sink with no cabinets around it. They need to move in a small cabinet to at least hold your makeup bag or some of your bath things. The bed was comfortable but the room was a little cramped. It seemed to be a little noisy when people walked by outside the door as there was a rather large gap between the door and the floor. The breakfast was good.

This hotel is not up to Best Western Standards. We stay at Best Westerns all the time and have not yet been at a worse one. The rooms are small: there aren't even two chairs for two people to sit; no table. The closet is a cubbyhole entered through a sliding door squeezed next to the bed. The bathroom is equally small, no tub, only a narrow shower. There is only a single bathroom switch for light and fan, so you have to tolerate the very loud, cheap fan if you want light. Everything seems cheap: just a throw rug between the beds on a fake wood floor; the sparse furnishings contribute to the hard-synthetic feel of the place. Instead of curtains there is a window shade. The cheap door has a big gap to the floor and lets in the noise and light from the hallway. They accept pets but there is no reasonable place to walk them. The beds are comfortable, but that's not enough to make up for the sparse austerity. For the price one feels a bit taken.

BestWesternHotels, Corporate at Best Western Grants Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

When traveling, the best surprise is no surprise. This is a well maintained, well run, newer Best Western motel. Clean, comfortable room. Efficient check-in, acceptable breakfast. We'd stay here again without a second thought.

Very clean and king bed was great. Desk staff were friendly. Breakfast was very really good but had to walk outside to get to front desk and breakfast area. Only complaint with otherwise excellent remodel was $50 toilet in room. Won't last long.

We were put into an adjoining room: 115-A. A couple had checked in on the other side just moments before us. The guest in the adjoining room was speaking very audibly and my husband's splitting headache caused me to wish for some peace and quiet. The young man at the front desk denied the place has adjoining rooms when I called the front desk. (The "A" printed on our receipt suggests otherwise). I then took matters into my own hands, knocked on the inner door and the guest answered stating she was talking to her father who is hard of hearing. It was apparent that the designer of the remodel was not familiar with optimal room layout. The room still smelled of fresh paint and flooring and our dog began coughing as soon as we brought her in. The bathroom had a very small vanity, the shower enclosure had one tiny shelf and there was only a circular rack for a hand towel with cubby holes for the exactly two bath towels, two wash cloths and no floor towel. We did have 3 hand towels. The room was laid out like a narrow box car and the 300-plus channel direct tv came with no channel guide save an on-line rolling guide. There was a small round table for one overnight bag and the closet held the kind of hangers that fall out if you move them aside. There was no logical place to locate the folding bag holder and the ceiling of the closet was low enough that hanging clothes would not allow access to a suitcase placed inside the closet. The clock did not work - setting the correct time was not possible even for the techno-savvy member of our group. We unplugged it rather than risk an ill-timed alarm. There was coffee in the lobby, detached from the guest rooms. The coffee was cool. In contrast, the beds were very comfortable. Therefore the third star. The room with taxes and pet fee was $30 higher than the highly commendable LaQuinta room we shared the night before. The location was very handy from I-40. There was protein available for breakfast and the eggs quite palatable and the link sausage plenty mild and the hashbrowns were delicious. I was awakened a number of times by the sound of room doors slamming shut.

This is a really new motel right off the highway and near some fast food places. Typical Best Western in terms of VERY comfortable beds, good breakfasts, and cleanliness. Staff is professional and helpful. Breakfast was very good. I'm very happy to see the crockpot type oatmeal and "fixings" (raisins or craisins, nuts, etc.), not so happy to see packaged hard boiled eggs. Only problem. Horrendous glaring all cold florescent lighting, .

Bed was very comfortable, room was clean, shower was awesome. The breakfast, however, was terrible. We came in one hour after it started on a Monday. Everything needed to be restocked. The woman who tended to it thought it was more important to sit on her butt and drink coffee. If a guest has to remind you to do your job, then maybe you shouldn't have it. Plan ahead for eating breakfast out.

We enjoyed our stay at this Best Western. It had been refurbished and they did a good job. However, the door was stuck to our room so the hotel staff told us we had to push it hard with my shoulder to open it. I had a coupon when I checked in and they told me it was the lowest rate available. After checking in I found out that the online rate for a senior was cheaper but they would not honor it. The breakfast was good except the scrambled eggs were dried out crumbles.

Nice Hotel. Right off the highway with a gas station right next door and a Denny's across the street. Staff was very nice. The room and hotel was very Clean. Our room was just painted and everything seemed new. The pool is open from 10am - 11pm. The only issue I had with the place is that the lobby is in a separate building so you have to go outside and walk about 200 feet to eat breakfast.

Newly remodeled. Walk in shower (no tub) sliding door. Very nice. Beds were comfortable and rooms were very clean. Parking is accessible via look by or hall door which is great for luggage, rooms seemed quite. Note that lobby/check in and the dining area is separate from the actual building with rooms. Check in and then park at motel building. Breakfast is a 50-75 foot walk. Not bad but different from most. I still would stay there again.

Newly remodeled and done right! Exceptional front desk service. Plenty of parking and easy access to Hwy 40. Very nice indoor pool. Restaurants and service stations close by. I highly recommend this Best Western.

We stayed at the Best Western hotel in Grants NM on our way into AZ. The hotel has been remodeled beautifully. Rooms are great. TV and internet perfect. It had a nice pool and fitness we didn't use. Staff and breakfast was great. No semi parking but well lit parking lot. Would stay again.

This is a newly renovated hotel that is pet friendly.The hotel room was large and furniture was new. The bed super confortable. The floors are a vinyl plank which looks great and with a pet are terrific for cleaning. The breakfast was also very good hot scrambled eggs,bacon,breads ,buns you could make your own waffles,yoghurt and fresh fruit. Very impressed with both the staff and the hotel itself. Great job with the reno Best Western.

I stopped one night in Grants, and I selected the BW Grants Inn. It's an average hotel, it looks new but it's not the cleanest hotel I saw. The room was OK, but insulation from outside noise was not good. Breakfast was basic, with a few choices.

I am glad that we did not write a review on this place the first time we stayed. There was NO wi-fi and we stay on business, so this is important to us. It didn't bother me that they didn't have it as much as they didn't mention it. Anyway, stayed here again and liked it just fine. Clean room. (carpet in hall was dingy though) Really good breakfast.

This hotel is just average - a place to stay for one night, but no more than one night. The quietest rooms are on the top floor (the 2nd floor in this place), but there is no elevator. The office building (where breakfast is served) is not connected to the building where the rooms are so you will need to dress to go outdoors in order to eat breakfast. Breakfast itself is nothing to rave about. The rooms are quiet and the beds are fairly comfortable.

For the price this is the best deal in town. The place is old but the beds are comfy and the breakfast is great. I am so tired of getting a waffle as a hot breakfast! Indoor pool which was a little chilly. Hot tub not so hot.

As a Choice member was I ever shocked by the property. It really needs renovation and definitely . When we arrived another couple who had checked in left. Ice maker on first floor didn't work. Our room was ok except the refrigerator didn't work, it was replaced and still didn't work. Then there was the air conditioner.It banged all night. Have cool air but how were we to sleep!

The room was neat and tidy. We found the bathroom to be very tight. Internet connection was not obvious. Beds were okay. Poor quality breakfast. Suggest some hard boiled eggs or real oatmeal, not packets.