Best Western Plus Grand-Sault Hotel & Suites,  Grand Falls

4.5/5  - basé sur 360 notations.
187 Ouellette Street, E3Z 3E8, Grand Falls, Canada - visualizzare mappa
+1 506 473 6200 +1 506 473 3564

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    Aria condizionata
  • Lounge bar
    Lounge bar
  • Parcheggio gratuito
    Parcheggio gratuito
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Scopri i paesaggi del Canada orientale mentre soggiorni in questo comodo e moderno hotel di Grand Falls, New Brunswick. Il Best Western Plus® Grand-Sault Hotel & Suites è il luogo di soggiorno ideale per famiglie in vacanza e viaggiatori d'affari. Questo hotel aperto tutto l'anno offre servizi gratuiti quali colazione all'americana completa, piscina riscaldata coperta con acqua salata e idromassaggio, centro fitness, quotidiano gratuito e parcheggio gratuito. I servizi in camera comprendono accesso a Internet ad alta velocità (wireless e cablato), asciugacapelli, ferro e asse da stiro e bollitore per caffè. Tutte le camere sono provviste di forno a microonde e di frigorifero. Il Best Western Plus Grand-Sault Hotel & Suites si trova in posizione ideale, in corrispondenza dell'uscita 79 dell'autostrada TransCanada. L'hotel si trova nei pressi di attrazioni turistiche come la zona naturalistica Falls & Gorge, a pochi minuti dal confine tra Canada e Stati Uniti. L'hotel è a pochi passi dal Grand Falls Golf Club e dal Regional Civic Center. Vieni a rilassarti nella splendida sala cocktail e goditi un drink!Prenota online oggi stesso al Best Western Plus Grand-Sault Hotel & Suites di Grand Falls, New Brunswick, Canada. Per le tariffe speciali, tra cui BEST WESTERN Rewards, Rewards - 1000 punti omaggio per notte, Ottimo rapporto tra qualità e prezzo, AARP/Senior, consulta il menu a discesa sotto "Premi e tariffe supplementari".

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Basato sul parere di 359 viaggiatori
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25
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Best Western Plus Grand-Sault Hotel & Suites,Grand Falls
  • 5
    « Excellent stay »

    Very clean and well kept hotel. The staff were very helpful and friendly. The only thing missing were cookies in the lobby. The complimentary brekafast had lots of variety. Loved the muffins. The beds were very comfortable.

    5
    « Great Best Western and great Staff »

    We have stayed here 3 times in the last six weeks, about 11 nights in total and we have also stayed here many other times during 2016-17. I'll start with the staff, they are amazing, we can't thank Chantal enough for being so helpful, kind, and caring during our frequent stays here during the last 6 weeks, We visited their lounge one night, good service and to my surprise a well stocked bar and a nice area to have a beverage or two!. The lady who ran the morning breakfast area was also so pleasant, everyone made us feel so welcome! The rooms, they are very nice, the beds are very comfortable, some of the most comfortable hotel beds I have ever stayed in and I have stayed in many 5 star hotels. The bathroom is fairly large with a nice size tub, which my wife liked. The included breakfast is very good, the food was tasty with a good selection. Across the street from the hotel is a gas station that now has a Tim Hortons, that's a big bonus. So if you are travelling to Grand Falls or just passing through and need a place to stay we certainly recommend this Best Western. The hotel is just off the Trans Canada Highway but without any highway noise. Finally, once again thanks to all the staff. The Bailey's from Newfoundland

    5
    « Great stay »

    We were supposed to stay one night but ended up staying two due to a bad storm. We didn't mind, greatbjotel with great staff especially Donna who worked all by herself the first night. She did the front desk, bar tending and serving food.

    5
    « Another great night »

    The Best Western Grand Sault is excellent. Caring knowledgeable staff who go way out of the way to accommodate and take care of you. If making a reservation I recommend contacting the hotel directly, as the hotel will serve you better on your reservations. The corporate website is a pain and not worth the effort.

    1
    « Disappointed »

    Very disappointed in this hotel and went to best western plus it is supposed to have updated features and it's supposed be better than the best Western. This is not the case I had to turn every light on to get light hot tub do not work. There is no restaurant and tonight they have no bartender. There are no outside entrances in case you do have a pet a35 $ a night and $20 per pet which they don't even mention. Pet rooms are on the second floor and you can't get any extras with it like a fireplace or suite or a Jacuzzi for some reason there are none on the second floor so if you have a pet you can't get these extra items this hotel really does suck. Not sure which one was worse than when I was in Quebec which they forgot to turn the heat on for me. I didn't realize the front desk had to turn on my heat because on the heater and it said it was on the wall mount which I turned on, which never did work I had to go out to my truck in the middle of December and grab two of my own blankets but at least they had an outside entrance. So it made it much easier for my dogs to pee here I have to go down flights of stairs let my dogs out. However I will recommend the comfort inn $70 night no pet fee that's what it was for me I should've stayed there it was 38 minutes back and if I could've I would've but it's too slippery and dangerous to turn around now. And the worst thing about this hotel the woman charge my credit card right away when it's supposed to be done in the morning who does this and why are usually pay cash the next morning and give them my visa number MasterCard number and then I have the right to choose in the morning when I check out that's not the case at this hotel so if there was something I wanted to charge on my room I can't. Poor service.

    5
    « Another great stay in Grand Falls N.B. »

    We have stayed in this hotel several times. All visits have been excellent. Beds are very comfortable. Rooms are excellent. The fireplace was well used with our overnight temperature of -25 degrees. We enjoyed the lounge after our 13 hour drive from Ontario. The fryer wasn't working for the pub food but the refreshments were delicious..

    5
    « Always the Best! »

    I try to only stay at Best Western Hotels when travelling, I like the cleanliness of the rooms and the amenities. Staff is always friendly and very helpful. I enjoy the points rewards as well and use them often. Thanks so much for another successful visit.

    5
    « Great staff great hotel »

    This hotel is Great I stay here just about every week for business. staff are always friendly. Chantal is amazing. Great little town to stay and hotel has a bar and swimming pool always enjoy staying here.

    5
    « Home away from home »

    very nice and clean with great staff. the room was a very nice room the amenities were all there. staff was friendly and helpful. Bed was comfortable . Room was very clean.THere was lots of parking in a well lighted lot

    5
    « Overnight stay »

    Easy access from highway but need to go into town (approximately 4km) for dinner. Young lady at receptionist (Donna? ) was not only the reception but the bar keep and general fixer. Property was clean. Would stay again.

  • 4
    « Clean and pleasant staff! »

    I stayed at this hotel for one night while traveling on business. The hotel is conveniently located right off the highway. I checked in late in the evening so didn't get to explore much. Check-in was busy - one agent handling people and the phones that wouldn't stop ringing, but she was efficient and professional. The room was small, simple but great. It was cozy and clean. Breakfast in the morning was a complimentary buffet and the hostess was very sweet. The hotel is outside of downtown proper but only a quick 5 mins drive away, and it is directly across from a gas station and a quick jump back on the highway. Will stay again!

    5
    « Best a Western Grand Falls nb »

    Great staff attitude,And skills, good service, great building, rooms French noise free rooms available, great internet, tv, couch makes bed, fair size fridge bigger than other hotels, microwave works well. Etc,,,great pool but lots of chlorine

    4
    « Very good service and comfort »

    I recommend this Hotel, I've been staying there when I'm in the area for business and I've always found it to be a very comfortable place to stay. Rooms are clean, quiet and well located along the highway. Close to Grand Falls where you have access to restaurants and some shopping. People are very friendly. The gas station nearby is very convenient as well.

    5
    « Excellent place to stay »

    We stayed overnight on our way from Montreal to Nova Scotia , I highly recommend this hotel . It is clean , spacious rooms , great continental breakfast included , right in the middle of the trip , 6 hours away from Montreal and 6 hours away from Nova Scotia , half way .

    5
    « Accomodating and Friendly Staff »

    Stayed at the Best Western for a hockey tournament and we were very well received by all staff. Rooms were very nice and clean. Breakfast was very good! Staff were very friendly and accommodating. Probably one of the best hotels that we have stayed at for a hockey tournament. Thanks Best Western!

    5
    « Great place to stay »

    Courtious staff, clean rooms, very nice hotel. We were here for a hockey tournament and the staff was really great and accommodating. They let us use a conference room for the parents who wanted to get together at night . Definatly recommend this hotel

    5
    « My Stay at Best Western Plus Grand-Sault »

    My stay was very comfortable. I took advantage of the Fitness Centre before Dinner. My room was spacious and comfortable. I was able to conduct some business after dinner in the quiet of my room. I had a great nights sleep. Overall the staff were friendly, knowledgeable and helpful,

    5
    « BW Grand Falls »

    Excellent choice for a hotel; highly recommend. Staff are courteous, professional and efficient. Have stayed here many times and will continue to do so. Very clean.Have never had any issues staying here. Always willing to help.

    5
    « Group Get Away! »

    The staff was quick and easy to work with. They helps us on our request. Clean and comfortable room at a Great section of the city. Will stay here again in the future! Thanks for they great experience.

    4
    « BW Grand Falls »

    Clean and well maintained hotel with friendly staff and fast internet. Fast booking while I was on the road. Easy access off the highway and lots of parking. Breakfast room is disorganized and chaotic though.

  • 5
    « Great hotel in Grand Falls, NB »

    Excellent hotel conveniently located near Grand Falls, New Brunswick. Comfortable, impeccably clean rooms, nice local themed decor, spacious breakfast, lounge area and very friendly, professional staff. Highly recommend this hotel for travellers.

    4
    « Quite location »

    Stayed one night. Room was clean, decor was nice room was a little dated. Staff were pleasant. The hotel is just off the highway so it is easy to find. Breakfast is included and is your standard free breakfast. Eggs,beans, sausages, waffle, cereal, and fruit.

    3
    « Return Visit »

    We have stayed here numerous times over the last few years and have always enjoyed it. My only issue this time was that the beds were ridiculously soft, so much so that when you lay down, it feels like you are sleeping in a hammock because you sink down so much! I have back issues and sadly, this mattress did not help it! It has never been an issue before at this hotel so I would have to ask for a firmer or perhaps a newer mattress, if we were to stay there again. A bit of a disappointment!

    5
    « Would stay Again »

    The staff were very friendly and helpful, room was clean and had everything that you would need and the service was great. Would stay there again .Breakfast was excellent too, lots of everything never ran out of nothing.We had a great time. We would stay there again :-)

    4
    « Great pet-friendly hotel! »

    We stopped with our cat and dog on the road between Montreal and Halifax and arrived very late. The staff were so helpful and friendly and gave a super late checkout as well as helping us unload all our stuff from the car. Wonderful experience. Clean, large room (we had a King Executive Room) and great night's rest. Recommended.

    5
    « Best hotel of trip »

    Great breakfast. Dog friendly but on second floor. Would have been better on first floor with our senior dogs. Room well appointed and clean. Quiet. Comfy beds. Good bathroom. Pool. With the 'plus' rating it would have been nice to have healthier food on site (soup, salad, wraps not just fried pub food). Friendly staff.

    5
    « Warm Reception »

    I contacted this hotel while driving, last minute booking Chantal made it very quick and simple to reserve a room, no messing around with info over the phone! Once I arrived she was equally helpful, got me checked in explained the services and looked up my rewards number all effortlessly and with a smile The room was perfect comfortable bed wifi worked perfect and a good breakfast in the morning Thanks ! I will stay here again on my way through

    5
    « Tastefully decorated and comfortable »

    We stayed at this hotel and were extremely satisfied. The hotel was tastefully decorated from the cozy lobby to the comfortable rooms. The staff was professional and helpful. Would definitely stay again

    5
    « Great Hotel »

    Have stayed at this hotel multiple times for journeys from NS to Mtl, business & with family, and it is always excellent. Friendly staff, clean & quiet room, great free breakfast & wifi, kids love the pool.

    5
    « Excellent staff and facilities. »

    Very pleased with the check in service at the registration counter. Staff was friendly, helpful and well informed about the area. The room was extremely clean. The bed provided a good night rest. I took advantage of the salt water pool and hot tub.

  • 5
    « Comfortable rooms and friendly staff »

    Beds and room were comfortable. Great check in and out. Staff were very nice and friendly. very good restaurant was recommended for dinner. Breakfast had fresh fruit and yogurt. Coffee to go was convenient. Easy access to hotel from highway.

    5
    « Quick stop on the way »

    The hotel was great and clean and perfect right off the highway. Based on the other reviews I read it was indeed the perfect stop over between Ottawa and Halifax. Would recommend to anyone looking to stay.

    5
    « This hotel exceeds expectations »

    My husband and I have stayed at the Best Western in Grand Sault My husband and I have stayed in this hotel many times since it opened. We have always been impressed with the cleanliness of the hotel, the friendly helpful staff, and the overall quality of the customer service. I have no hesitation in recommending this hotel.

    5
    « Perfect Location, Great Service »

    My mom and I drove in from Ontario and after a 12 hour day in the day, we went straight to the hotel checked in quickly and got into the comfy beds to sleep. The staff were prepared and friendly in providing menus of local restaurants that we could get supper delivered from. And I was pleased when the front desk called to let me know that the delivery had arrived and that the driver was on their way to my room. Also our room had a blueray player and the front desk had an assortment of films we could borrow to watch as we rested and ate dinner.

    5
    « Always great service »

    We have learned over the years to book ahead if wanting to stay there, Very easy to get there and Pizza Boy makes the best pizza ever (delivered)! Since our first stay the staff has been very happy to help us. The bar is small but adequate with some fried food fare served.

    4
    « Pleasant Stay »

    Very nice hotel. Great location just off the highway. Best part was that they had laundry service for guests. Great idea!!!!! Only one complaint, was at check in front desk clerk took a phone call instead of helping us at the counter. She could of answered the phone and put them on hold, instead she left us standing waiting to be served. As someone who has worked in the hotel industry, this was not proper procedure.

    5
    « Pleasant overnight stay »

    Stopped here on our way to Maritimes from a Ontario. Had booked in advance. Hotel,is right off the highway but doesn't appear to be bothered by traffic noise. Rooms were modern, clean and well appointed. Everything worked. Front desk staff was pleasant and helpful. Morning breakfast was good, hot and filling. Good variety of choices to suit needs. Price was also taken into consideration versus staying at the Best Western Plus in Edmundston which costs quite a bit more.

    4
    « Reliable »

    Clean, cheerful staff, my daughter liked the pool, everyone found something they liked at breakfast. But I do think that for the size of the town and in comparison to other places we stayed with a similar level of amenities, they overcharged. Nevertheless, we slept well and were easily on our way the next morning.

    4
    « Solid value »

    Very nice staff, clean rooms, and pleasant property overall. Have stayed there the past 6 years and have always come away pleased. Although not the cheapest hotel in the area, you get full value for what you are paying.

    3
    « New, but that's all »

    This property, built recently, is large and has a number of positives: flat screen TVs and fast wifi in all the rooms, for example, ample parking and a large indoor pool. On the negative side, it lacks a restaurant, has a small breakfast room that features mostly fast food in a cramped self-serve arrangement that it duplicates with a coffee bar in its non-descript lobby, and a single elevator to handle the many guests it accommodates. Although it is located just off the main highway, it is difficultt to find the correct approach without GPS. We would not stay there again.

  • 5
    « Surprising stay in Grand Falls, NB! »

    The staff went out of their way to make us feel cared about. People actually stopped me in the corridor to ask how we had found things and whether our room was prepared to our satisfaction, which it certainly was.

    5
    « Stopover »

    We stayed here on our way to New Glasgow NS. The hotel was close to all amenities that we needed. The hotel was clean and comfortable. The pool and hot tub was nice. Would definitely stay here again!!

    5
    « Grand Falls Best Western »

    I use this hotel any time I am in the area as well as the BW in Woodstock when I am in that region. I am very pleased with the facilities and the staff are always very accommodating. I can always count on a clean room, courteous service from a staff that will do whatever they can to help me out.

    5
    « A model »

    Other hotel should take notes, because they now how to make you feel welcome in a human way. I go in hotel 2 night per week for work. Best bed, breakfast and rooms are clean. Plus it is a nice town with good restaurants.

    5
    « Great hotel, amazing staff! »

    I stay regularly at the Best Western in Grand Falls and am always blown away by the professionalism of the staff. There are many choices in the area, but staying here is always the right choice. Chantal the manager is fantastic! Service matters and that's why I always choose to stay here.

    5
    « Very convenient for a family »

    We stayed one night on the way to Quebec city. The room was absolutely spacious and clean. Breakfast was reach, compares to other BW chain hotels. Location is very good, minutes from the falls. Overall a positive surprise.

    4
    « Passing through! »

    Everything about the property is great - clean and well tended. Staff were courteous and friendly. Breakfast was as expected. Friday night of a long weekend so there was a big demand but still the price seemed a bit much. Wi-fi was weak, for close to $200 I expect a strong, consistent signal.

    5
    « Very Impressed with taff/ condition of Hotel »

    Your front desk Lady Stephanie/ and Danielle in Lounge were awesome ambassadors for your hotel, Friendly, efficient, Professional, Helpful. Your Breakfast Lady was very good as well. Found it a little prciey, but definitely one of the nicest Hotels we' stayed in on our Vacation. few minor maitenance issues, but very minor issues.

    5
    « REPEAT VISIT »

    A favourite stop over on our annual trip from Ottawa to Yarmouth via Saint John and the ferry to Digby. As always a most enjoyable stay with courteous staff on registration and check out. Comfortable well appointed room with free WI-Fi. Breakfadt was excellent. Am not yet used to the new BW branding and red colours. I miss the blue and gold!

    4
    « Great hotel »

    We have stayed at this hotel a few times when visiting friends and Family in Grand Falls. The hotel is new, very clean, the beds are great, rooms are clean, bathroom has lots of space. I would definitely recommend this hotel to anyone. We are booked there again for 4 nights when we come back for Christmas

  • 5
    « Excellent Location - Awesome Staff »

    This is a great place for a stop over in Grand Falls!! The location is easy to find and right off the highway. The surrounding area is very pretty. When we checked in the staff were very friendly and professional. We decided to have a picnic dinner so we took our food and sat on the patio at the front of the hotel; it was very peaceful and relaxing. Our room was very clean and tastefully decorated. We misunderstood the time for breakfast and came down just as it was closing. The hostess welcomed us and told us to go right ahead she would stay. Despite the fact that she had already put things away offered to bring out anything we wanted. I'm sorry that I didn't get her name as she deserves to be recognized for her outstanding service. I will definitely stay there again!

    5
    « Family vacation »

    We stopped here on our way to the east coast. The hotel was very well located. The staff friendly, courteous and very helpful. Very clean rooms and beds comfortable. I would highly recommend this hotel to anyone.

    5
    « Relaxing Stay »

    Great location off the highway, I have been staying at this location from the first year it opened.The rooms are clean and comfortable with access to high speed Internet.The equipment in the fitness center is modern and in good working order. The staff are helpful and friendly at all time. I have no problem in recommending this location to any one. whether work or play.

    5
    « Midpoint Layover »

    Excellent clean friendly hotel, midway from Ontario to the Maritimes. My new stopover. Room was big enough for four with luggage. Everything was clean, and the location was just off the highway, yet quiet.

    5
    « wonderful stay »

    we entered the hotel and greeted by wonderful staff , the hotel is in a great location to the highway , very clean , good selection for breakfast ,laundry service available, over all a great place to stay

    5
    « Great for a stop »

    There's not a ton of hotel choices in this area and this hotel is by far the best of the available options. We stopped here on our family vacation to PEI and it fit the bill as a comfortable stop for 1 night. It's right off the highway and perfect to get some rest for the next day's drive. The kids loved the pool and early morning breakfast. There's a ton of cold/hot options.

    3
    « Good hotel but Unfortunately Poor Breakfast Experience »

    The breakfast facilities are entirely inadequate. The layout and functionality of the breakfast room is very poor. We were looking forward to a good breakfast, and it turned out we had to almost fight our way through an overcrowded room to get to the food and tables. Many food items were empty and the staff through no fault of there own could not keep up because of the inadequate facilities. If Breakfast is important do not go here.

    2
    « Won't stay again »

    I am currently at the hotel and have several comments to make, unfortunately most of them are negative. First of all, there are Orkin heavy duty mouse traps all over the place. Look down on the floor in hallways, particularly around the vending machines, and you will see them! :o Second of all, the rooms are loud. There is minimal insulation between the walls. I can hear the quiet family in the room next to mine just as though they are in my own room. Further to this, the hotel sits right next to the highway. Its lack of quality windows makes it sound like your window is open, allowing the noise of the traffic to come right in. Beds are not very comfortable either, unfortunately. I gave this place a 2-star as my stay is not yet over. I'm hoping that *maybe* the included breakfast will be ok. Won't stay again. Value is not worth the cost. Will stay in Edmundston at a (somewhat) nicer hotel next time. Lesson learned.

    5
    « Business trip »

    Good place to stay in This area of NB. I recommend this hotel. Staff is great and smily, alwayds helpfuull. there is a nice pool if you wish to swim and a nice gym , if you want to train yourself. Acccessibilty of teh Hotel is great and good restaurant are next by.

    3
    « Could have been more relaxing »

    One of the units next door had an airconditioner that didn't work and therefore the noise kept us up all night. In the morning, look out for the housecleaning staff who keep banging on your door to see if you have left yet. For an 11am checkout, I think that they really expect you to be out and on your way by 9am, otherwise they wouldn't be banging on your door 3 times.

  • 5
    « Great stay! »

    Hotel was easy to find, clean, and staff was very friendly! The in house bar was good, breakfast was good, and our room was clean and very adequate for our one night stay. Will definitely return when in the area!

    5
    « Nice hotel as we travelled through the maritimes o our way to quebec city... »

    Arrived early evening to he best western,..Check in was quick and friendly. room was great: quiet, good bed and clean. Pool was warm, and open long enough for us to get a swim in before lights out. Morning breakfast was plentiful and varied enough with good yogurt and fresh fruit available.

    5
    « Clean and comfortable »

    We were impressed with our room which was spotless. Not only that, our dog was welcome. The in-room coffee was eccellent; a full breakfast was included on the price of the room which was $179.00 Canadian for two queen-size comfy beds. I must say it is rare to find a room anywhere as clean as this one. Bravo to the staff.

    4
    « Good value for the money »

    Friendly staff who went well above call of duty for me. Being Celiac, the staff was very accommodating to my needs for gluten free items at breakfast. Clean and located close to the highway but yet very quiet. I will return there for future stay.

    4
    « Very good »

    Great location, just off the Trans Canada Highway, exit is clearly marked. Had a pet friendly room as we were a family of four returning to Halifax with our new puppy. The room was on the second floor next to the stairwell, easy access to the outdoors. $20 extra for a pet. Room was clean, nice and very comfortable. Indoor pool open from 6am-10pm. The property is well maintained. Nice breakfast area to eat your complimentary breakfast, hot and cold items available. Conveniently located halfway between Montreal and Halifax. Have stayed at this hotel on a few occasions and would not hesitate to stay at it again. Overall very good experience.

    4
    « Great place to stay »

    If you find yourself in the Grand Falls area, this is a great place to stay. All the amenities of the Best Western name and the friendliest staff you can ever hope to meet. The rooms are spacious and the views are very nice.

    3
    « Great hotel except for breakfast issue »

    Conviently located, very clean, spacious, friendly staff, quiet. Our issue was with breakfast. A tour group stayed the same night we stayed and got to breakfast before we did - they cleaned it out. Everything hot was gone with the exception of make your own waffles. I understand that you can not control the flow but you know how many quests you have and should be prepared for that number. Never saw a breakfast attendant and when I asked at the front desk I was told that "we do the best can" and "we probably don't have time to cook more hot items". Changed the entire feel of the stay.

    5
    « This is What "Plus" Means »

    I don't think I have ever stayed at a Best Western "Plus" before but this is what plus means. It's an upscale Best Western. It's more like a mid-luxury hotel. This is a great place to stay. All of the bathroom amenities one would expect in an upper luxury hotel are there. Also, I have never seen the room pillows on sale in the lobby before. They must be proud of their bedding, as well they should be. This is a great place to stay in a really good town.

    4
    « overnighr »

    The hotel was nice and clean. our room was very nice and the beds were comfortable. had a nice indoor pool, workout room and pub. the breakfast was good, plenty to choose from, would stay here again, one thing is that white wine should be served cold.

    5
    « Great place to stay »

    Excellent hotel, very clean. The quality of service offered by the staff over exceeded my expectations. Great place to stay! I will choose this hotel again in the future. Mt only constructive comment would be that the fitness centre need additional equipment.

  • 5
    « Grand falls are beautiful »

    Hotel staff are great....got directions for great restaurant on Broadway street. From the Restaurant walked down to the falls... they are truly spectacular...and the Zip lines looked interesting Grand Falls is the birthplace of Ron Turcot

    5
    « Service above and beyond. »

    Very clean, quiet hotel with very friendly and helpful staff. A pleasure to see staff always smiling! Rooms were clean and comfortable and no sign of wear. Breakfast was as good as you would expect for this type. Overall excellent experience. I would certainly recommend this hotel if travelling in the Grand Falls area.

    5
    « Great last minute decision »

    Had not planned our stops for return to Ontario from NS so used trip advisor reviews for a last minute decision to stop in Grand Falls. Not disappointed! Friendly staff. Upgraded to kitchenette which wasn't needed but appreciated. Pool decent. Hot tub jets a bit underwhelming but overall a very restful stop after a weary day of travelling in poor weather. Take the time to swing by the Gorge before leaving town!

    5
    « Wow »

    this was our first time staying at a Best Western Plus hotel. We were very impressed how clean and luxurious the hotel looked. The bed and pillows were comfortable, the bathroom was very clean and the breakfast offered a lot of choices. We definitely recommend this hotel and will stay there again.

    4
    « Good Hotel »

    Nice place, Best Western is constant in Quality and rates. Has a Gym, Pool, Spa, Bar, Service is Good and staff is Nice. enjoyed my stay, I reccomand for sure. If you have a Stop for a night in Grand Falls area, this is the place! Thank you

    5
    « Grand Falls Best Western »

    Grand Falls is a nice little town, good restaurants, friendly residents. The Best Western is a great hotel, friendly staff, clean & quiet. Friendly helpful staff & a great breakfast. We try to make a stop at this hotel whenever we travel through N.B.

    5
    « Semi-annual visit to NB »

    We are always pleased with the appearance and cleanliness of this hotel. We have been staying here ever since it first opened and have never been disappointed. With the addition of pub fare in the lounge we are even more pleased not to have to leave the premises to eat.

    4
    « A great place to stay in Small Town Grand Falls »

    This is probably the best place to stay in Grand Falls NB. The staff were excellent, the rooms were very clean, and the included breakfast had a very good selection of hot and cold options. Access to the hotel was easy just off the TCH...

    5
    « Great Hotel »

    Stayed here 5 nights. I had a small suite. It was perfect for relaxing after a days work. I am quite fussy on cleanliness, nothing to report here the hotel and room was amazingly clean. Best part of my stay was the amazing staff. Chantal at front desk was a ray of sunshine. Breakfast bar was always well stocked and clean as well. Recommend this hotel 100%.

    5
    « Best place in town to say if your just passing through. »

    Best place in town to say if your just passing through. Wasn't to far from everything from what I remember and the parking was great for larger trucks. Service was great, Rooms I didn't mind and very clean. 7/10

  • 5
    « Nice, clean hotel with friendly staff »

    The hotel is very clean inside and out and it is obvious that the staff take great pride in their work and their workplace. Love to stay at this hotel when I am in the area. The complimentary breakfast is filling and fresh.

    5
    « Great stay »

    Fantastic hotel for one night or twelve. Comfy, friendly staff and full breakfast in the morning. Beds are comfy. Everything you would expect from a best western. Nothing really to do around there but a good stay all the same.

    5
    « Last minute decision but a good one! »

    We were driving home to NS from Ontario and had not decided where we would stop. We decided just as we were seeing signs for Grand Falls that it was time to stop. We pulled in and were really pleased with room, bed, cleanliness of all the facilities and the hot breakfast was good!

    4
    « Great place »

    A welcome oasis. The hotel is well situated just off the highway for easy on easy off access. Staff is very personable and helpful. Rooms are always very clean and fresh. I have been staying there for 4 years in a row, multiple times per year and have never had any major problems.

    5
    « Great stay, excellent staff, wonderful experience »

    Booked this hotel for a family visit to town for a gymnastics event. From the moment I called the hotel to make a reservation I knew we would have a great stay. Chantal was friendly and efficient in helping me select a room, and explained the rates and inclusions. She was also the friendly face at the desk to greet us when we arrived to check in. She is a service superstar, and your hotel is lucky to have her on the team! We found the room to be comfortable and clean,but a little tight, not a lot of extra space to move around, however, for the purpose we were there, and minimal time spent in the room, it was not an issue for us. I would like to note the housekeeping staff took the time to write a short & positive welcome message on the note pad in our room, a nice added touch! The breakfast area was well stocked and even with the large crowd, there seemed to be plenty of choice for all tastes, and the coffee was quite good compared to other places I've stayed. Very nice hotel, and though we do not visit Grand Falls often, when we do return it will certainly include a stay at this hotel

    2
    « Had to clean my own bathroom !! »

    Body hair in shower area and toilet area and told staff at Che k out that I had to clean my own bathroom she said nothing !!!! And the breakfast eggs coming frozen out of a box to a steamer they we're disgusting unlike the BW Hotel I stayed in Calgary which was fantastic

    4
    « Comfortable Bed but small room »

    Stayed for a quick night passing through. The staff were very friendly and the hotel was clean but the room was very tight. I believe Best Western offers larger rooms for an additional fee but I heard this afterwards. Definitely worth paying it if you aren't alone. The bed was comfortable and the included breakfast was ok. The hot coffee in the lobby was a bonus. Will stay again when passing by.

    5
    « spacious location »

    Overall very clean and friendly staff.Great to have a whirlpool and cozy Bar to relax in.thanks for accommodating early Breakfast request. quiet rooms made for comfy sleeping. Parking very spacious and well laid out.

    5
    « Excellent one night stay »

    We made a last minute decision based on road conditions to stop in Grand Falls on our way home. Better than Edmundston! This was our first visit but we will surely stay again when passing through. Service was excellent throughout our stay and fully bilingual. They suggested an excellent local restaurant for dinner. The breakfast was best we've had in similar hotels. In the evening they have a bar service. The pool and hut tub were very nice after dinner. Our well-appointed third floor room sparkled and had a beautiful view. The heating system was great too. We got a good price by reserving online. All-round, an excellent stay.

    5
    « Best Stay »

    I Always choose a Best Western when possible, have very rarely been disappointed with anything, clean rooms, friendly staff and locations are great. The free breakfast in the morning always meets my expectations and I also enjoy the advanced check out service.

  • 5
    « Perfect place to stay »

    I stayed at this hotel in Nov. 2016 on a business trip. I was there for 2 nights. The room and bathroom were very clean. The bed was comfortable. I love the fact they have a small pool and hot tub for relaxation. The workout room is quite nice too. Breakfast was included and convenient (continental style with a decent variety). The parking is free. Wifi strenght was good, allowing me to stream Netflix without any issues. The staff was very, very friendly. The quality of this hotel made my stay enjoyable in Grand Falls. Thank you!

    5
    « Great value-very nice and clean »

    These are wonderful Hotel's to stay in. great beds, very clean and good breakfast and the best value around. No need to look any where else!! Travelling in the U.S. you would pay twice the amount for the same service.

    4
    « OK except for extra charge »

    This is a nice convenient fairly new motel with very easy access off the Trans Canada at Grand Falls and just the perfect overnight stop when travelling from Ottawa to Halifax or the Maritimes in general. The price was competitive if on the high side but was surprised at check-in to have an additional $20 tacked on for having a small pet. The hotel advertises as pet-friendly, and from previous stays with a dog, had not had the extra charge. I did mention the fact to the check-in clerk but nothing changed. The location has no restaurants immediately around but Grand Falls is not far away and there are a number of good choices. The rooms are nice, the beds are comfortable and the breakfast was more than adequate. Will definitely stay there again if I can be assured that no dog charge will apply.

    4
    « Good stop, quiet place. »

    We typically like to spend a night in the downtown areas we visit. This hotel is easy to find; it's right off the #1. These places can be noisy being right off the highway. This one isn't. It's quiet, clean and comfy. The staff is typical New Brunswick; friendly and cheerful. You'll enjoy your stay here.

    5
    « Could not be happier with service received! »

    Disclaimer: my 5* rating is, of course, based on comparison to other hotels in the same class I cannot tell you how pleased I was with what we received for the modest cost paid (well, these days) at this hotel. The service of the employees was excellent from check in to check out. Check in was quick and efficient, and we were given great tips about local sites and places nearby I could take my fussy children for a quick supper. Desk staff were very friendly. The room was a Queen Suite if memory serves, and I was very happy with both the cleanliness and the layout of the unit, perfect for myself and 3 children. The note from the housekeeper was a very nice touch. I was able to set up my children in the living area with things to watch on their devices using the (very fast) complimentary WiFi, while I was able to go into the bedroom, close the door, and have a much needed nap after driving for over 9 hours straight. We then headed out to collect some supper and returned to eat in room. Now rested and fed, my children couldn't wait to take advantage of the lovely indoor pool. While passing the desk to the pool, a staff member stopped us and asked if my 6 year old son had lost a hat. I hadn't even noticed, but he had indeed dropped a beloved ?moose? hat in reception. So glad they noticed that it was his and stopped us to return it! I would have had a very sad little boy had it been left behind. After spending a couple of hours splashing and playing in the pool, we returned to our room for the night. My boys were very happy on the pull-out couch, and slept fantastically and said it was very comfortable. My daughter and I slept in the bedroom queen bed, and it was heavenly. A wonderful night's sleep after spending the previous night sitting up in a chair on the Newfoundland ferry! In the morning, we awoke early to take advantage of the complementary breakfast. It was quiet when we arrived, and we were quickly able to each fix a plate of food. While the selections were not numerous (indeed, I have had breakfast at other chains that had a wider selection), it was certainly adequate and what was served was piping hot when it should be, and very tasty. The selections included scrambled eggs, hard boiled eggs, sausage links, waffle maker, various cold cereals, toast, bagels, muffins, yogurt, juices, coffee, etc. I wish I had gotten the name of the employee who handled the breakfast room. She was wonderful! It was the morning of Sunday, Oct 2nd if that helps. Not only was she completely on top of keeping the food selections filled and ready to go, but she took the time to banter with my children and help them with their plates when I had my hands full trying to help them all at once. She made suggestions to the kids, helped with the waffles, delivered cutlery to our table...fantastic! I can honestly say this is the first time I have happily left a tip for the breakfast staff...it was well deserved. Well rested, and with full tummy's, we hit the road for our final leg home. It wasn't until we arrived home that we realized that my son was missing the charging cord to his laptop. We retraced our steps, and realized the last time it had been plugged in was in our room at the hotel. A quick phone call was placed, and it was confirmed that the cord had indeed been found in our room and returned to the front desk. I was asked to leave my contact info with the front desk, and told they would contact me regarding options for having the cord returned. To make a long story short, in the business of getting back home, getting all the kids back to school and myself caught up at work, it slipped my mind for a week, and I realized I had neither heard back from the hotel nor followed up to provide payment for the shipping of the cord. I planned to contact the hotel when I returned home from work that evening, however when I checked the mail on the way home, I was both surprised and delighted to find a package which contained the missing laptop charger! I cannot begin to express how delighted we were to receive this so quickly, and with no hassle whatsoever! Again, I wish I had gotten the name of the person I had spoken to on the phone the evening of Oct 2nd when I called, as it was superb service.

    5
    « Perfect stop / midway point to the East coast »

    Stayed here twice in the last few weeks. Love this spot. Easy access to TransCan Hwy. This place was very clean with a comfortable bed and cozy room. Free bkft. was awesome. Hot fresh eggs and bacon/sausage with all the usual cold bkft. items. Very very friendly staff. Chantal on the front desk was amazing. Wifi worked. Sat, tv with enough channels to keep you up to date on the days events/Blue Jay games. I found the whirlpool a little cool; but clean. Smaller sized swimming pool, but adequate and super clean. Room/bathroom was spotless !!!!!! Housekeeping staff is definitely on the ball. To the manager - staff was fabulous, very friendly Chantal is the Woman you want to keep at the front desk. Perfect person for that job !!!!!!! She is the first of many reasons why I will be returning next Summer. Thanks !!!

    4
    « Good transit hotel »

    We only stayed one night as we were en route to Quebec. The hotel is standard Best Western and comes with all their amenities. This one has indoor pool and gym. Our room was a decent size and was comfortable and clean. Reception staff were friendly and gave advise on were to have dinner. There was a good variety for the self serve breakfast. We would stay here again if in the area.

    4
    « Nice Place »

    We stayed on route to our family vacation. Really your typical Best Western set-up. It is very clean and staff were friendly. The view from the room was surprisingly nice. The pool was very small and when it got busy it was difficult to do much of anything, but this seems to be the norm for this style of Best Western. Nice stop over location.

    5
    « Comfortable Stay »

    Very nice well maintained hotel. Conveniently located right off the freeway. Room was well equipped and nicely decorated. Reliable Internet connection. Tasty complimentary full breakfast. Friendly and caring staff. I would definitely return to this hotel if in the area again.

    4
    « Beautiful pool & hot tub »

    This is a very nice hotel, the beds are comfy, the TV is large and the remotes are clean (that's a nice touch). The room we had was a tad small, but it had every thing we needed, it had a fridge and microwave, the fridge was larger than a usual room fridge, which is nice. There is coffee hot chocolate and tea in the foyer. I also really appreciated the DVD player in the room, so I could use my exercise videos before we left in the morning. Thanks guys. There is also a free breakfast. Good job Best Western.

  • 4
    « A Good hotel - Best Western type »

    A Brazilian couple travelling around from Toronto, so we stoped in many other hotels on our trip. This beste western is a good 3 stars with an amazing river view. Our room was small, simple but very comfortable to spend a night. In our way back, we decided to stay here once again ;)

    5
    « Clean, Comfortable, Awesome Views, Friendly Staff »

    are four reasons to stay in this Best Western. The staff are very helpful and very friendly. We visited the lounge and enjoyed the bartenders great sense of humour and down to earth manner. The chicken wings were the best my husband ever had and we ate lots of them. But back to the hotel review. The view from our room was comparable to any of the many places we've stayed, both domestically and internationally. The room was very comfortable and immaculately clean. In fact, once our room was done, a room checker visited to ensure our room was done to our satisfaction. I moved away from the Grand Falls a number of years ago and when I visited the hotels were nice but next visit this is where I'll be staying. Last but not least! The complimentary breakfast is excellent. It's a FULL breakfast, not a continental breakfast.

    3
    « Very comfortable beds »

    This hotel felt very news. Beds and pillows very comfortable. Convenient location at the highway, but very quiet. Not so great for pets though, as we were on the 2nd floor. I noticed no rooms had direct access to the outside.

    4
    « Comfortable stop along the way »

    This hotel is conveniently located halfway between Riviere-du-Loup and Fredericton. It is clean, neat and comfortable. The staff are very friendly and answer all questions with a smile. The bed and room amenities were good. I would stay here again.

    4
    « Very nice hotel »

    Very sharp concept with a kind of plus value. Room very clean and nice design The mattresses were very comfortable Will go there on my next trip in NB around this location The breakfast was hot and various

    4
    « grand falls nb »

    very nice hotel to stay at. The pillows and bed were extremely comfortable. The hot tub could have been warmer and the jets a little stronger but overall a really great hotel to stay at and very easy access to the highway

    4
    « Thumbs Up »

    Location - check. Cleanliness - check. Friendly staff - check. Breakfast - check. Overall really happy with the choice. We stayed overnight on our way to Halifax and really liked this place. Plus it is close to the Grand Falls which was a nice surprise for us. Definitely recommended. Views are really good too all round from the hotel.

    5
    « Nice room and great Continental Breakfast »

    When we got to the room we found a lovely note from the chamber maid.. Yes she does it for everyone but how nice is that! Rooms were spotless, bathroom was very clean and even the remote was in a sanitary bag. Pillows were nice and fluffy and our room was cleaned and towels were replaced between nights. Great motel and the breakfast bar was very very good with a wide variety of everything. We had fun making our own waffles which was a great change from the usual pancake dispensing machine we seem to get everywhere else!

    4
    « Very satisfied »

    We were checking in late at a busy time of the year. The room was nice and the staff polite and helpful. Hot breakfast and plenty of it with a good selection. Would definitely stay there again and recommend it to family and friends.

    3
    « great sleep after long drive »

    Arrived late but registration fast and easy because booked in advance. Breakfast area in morning was separate and well organized. Would definitely stay at this location again when passing through. I would recommend this hotel to friends.

  • 4
    « On the way to Halifax »

    This trip was a one night stop on the way to Halifax. Hotel seemed relatively new. Room was fine, service was good and the kids had fun in the pool! the hotel is close to the highway and from this location, it's easy to get to downtown restaurants, the waterfalls, etc.

    4
    « Comfortable stay »

    We stayed overnight while travelling and we had a great stay. Our room was very clean and bed was quite comfortable. The staff at reception where very friendly and accommodating. The breakfast in the morning had lots of variety with hot food options as well. We will come back here for sure.

    4
    « Nice place »

    Everything is very good:location, comfort, breakfast,friendly bilingual staff. What we didn't like - swimming pool : bad ventilation, absolutely can't breath there. Open windows or doors outside would be very helpful.

    5
    « Lovely hotel with great facilities »

    We were on a long road trip, and this hotel was right where we needed it to be. It was easy to get to from the highway, easy to check in and out of, and was pleasant in all aspects. We were very tired, the night was hot and not very pleasant, but the hotel allowed us to quickly become comfortable and have our needs met.

    2
    « Staff is oblivious »

    I stayed in this hotel before with no issues. On this particular trip I checked in, and settled myself in my room with my laptop to work on a report for work. At 8:30pm the power went out so I went down to the front desk to see what was going on. The desk staff was belligerent and unable to explain to the guests what was going on, when it would be fixed etc. They offered no resolution i.e. flashlights, move the guests into the lounge etc. My options at that point were to hang out in the parking lot with the other lost guests or sit in a pitch black hotel room. I did not get the report completed and the power resumed much later when I was sleeping. In the morning I inquired if the guests would be receiving a discount to which I received an incredulous look from the front desk staff with a "I doubt it". I did not get what I paid for, despite the reasons and then was brushed out the door. That is customer service at it's finest.

    4
    « Road trip 1 night stay »

    Stopped over night during family road trip, probably the best place to stay overnight in the area...wouldn't stay here more than that. The room was clean, the bed was comfy. Nice pool and very basic fitness. Basic complimentary breakfast. When you access the hotel there is strong smell of chlorine from the pool, other than that nice lobby and friendly front desk. Used the laundry facilities, worked ok but had to use the dryer twice to dry everything properly.

    4
    « Just passing by »

    Spend the night once again on our way to PEI. It is a bit expensive for the location but I guess it is a premium spot. The staff is extremely friendly and accommodating. We did not make use of any of the faculties but saw some children really enjoying the pool. Checkout was quick and simple. Breakfast was ok. Was exactly what we needed

    5
    « Excellent stop over hotel »

    Don't stay anywhere else if travelling along the Transcanada Highway in northern New Brunswick. Excellent professional staff, very clean rooms, convenient location near Grand Falls. Lots of choice for breakfast and even lounge service in the evenings.

    2
    « Average room, awful breakfast and overpriced! »

    Reserved online thru Booking.com @ $156.00 including taxes but when we were presented with the bill they charged us $215.00! The breakfast was continental with most things gone 30 minutes before closing and what was available was awful. We ended up at Tim Horton's. Clean room but again ridiculously overpriced. Had I known we would be charged as much we would not have booked here and will not book here again as there are many hotels with more to offer for less money.

    5
    « Great place for an overnight »

    Right from the moment you walk in, you know a quality place when you see it. The front desk staff were helpful and quick. The room was very clean. Pillows were the most comfortable ones I'd slept on. Breakfast was great, check out was a breeze. Stay here you won't be disappointed.

  • 4
    « Good hotel - superb staff »

    I stayed overnight and was very well received by the staff who pointed out the best restaurant in town and also helped me retrieve a package I had left behind upon leaving. For a short syay this hotel is perfect and has all the amenities required.

    5
    « Overnight Stay »

    The Best Western Grand Falls has great staff, service and hotel we will definitely come back on a future visit to the area. Grand Falls was also a nice town to explore and dinner was great at Le Grand Saut.

    5
    « One night of Atlantic Tour »

    A great stop-over venue, the hotel was pleasant experience right from the welcoming, breakfast and checkout. Added unexpected bonus was the 24-hour self laundry service that was available. Clean and comfortable, great for families.

    5
    « Great place - no frills »

    Clean spacey room, friendly staff, close to the city and the Trans canada hgwy. The breakfast was good, the pool was clean. The price was fair. Can I ask for more ? Trolley available to bring in all your luggage. This hotel has 2 floors and an elevator. Weather permitting, you can turn off the A/C and open the windows, Huge outdoor parking, no indoor garage. I was impressed to see the TV remote in a clean sealed envelope.

    4
    « Stop over on Route to PEI »

    We made the stop over here on our way to PEI. It's clean but dated, beds were comfortable.The kids really enjoyed the pool. I didn't realize when I booked there was no restaurant which was a downside for us as we were very hungry on arrival. Very friendly staff!!

    4
    « Very nice, clean, new! »

    One night here returning from Maritimes. Convenient to highway, friendly staff, comfortable and clean. Despite power failure which was beyond hotel's control, we were happy with everything about this hotel. Close to downtown and the falls and gorge. Would stay here again.

    4
    « Great transit hotel »

    On our way to Acadia stopped at this location for a good sleep.rooms comfortable clean, good size. Just off highway for easy access but went into town area for dinner. Breakfast was good, staff fine wifi good. Television usual choices. Good stop.

    4
    « Clean and nice hotel »

    We stop for an overnight stay on the way to PEI. Hotel room is clean, has queen size bed. Very clean and the staff is very help full. will stay again on our next trip. Hot breakfast in the morning, so we don't have to drive around

    3
    « Comfortable stay »

    Stayed here for a night on the way from PEI to Ontario. Rooms were a bit dated, but clean and quiet. Hot tub was nice, but pool was quite small and not really deep enough to do any swimming. Breakfast was great - waffle maker always a hit with the kids.

    5
    « Great beds »

    This was an easy to find hotel with very comfortable beds and bedding. The rooms were clean and welcoming and the staff were friendly and helpful. The breakfast was good and had a few choices. It was an easy car ride to a nice restaurant.

  • 4
    « Stopped for the night, comfy clean and free breakfast! »

    Stopped in for the night here en route to nova Scotia from Quebec city. Rooms were comfortable clean and accommodating. Nothing too special average on the go breakfast but it did the trick for the on the go businessman or weary traveler. Pool and hot tub both were clean and tidy. Had to ask for towels but they were given and area stocked right away. Not many options for food after 6pm.... few places in town (about 3 miles away) or pizza delivery. You will find a faint very pleasant aroma of fried chicken in the air....yes fried chicken..... this is due to the "MCCain" frozen french fry plant about 1 mile away. overall nice stop.

    4
    « Great hotel »

    The hotel was safe, clean and comfortable with friendly, welcoming staff. A bit out of the way for picking up food after a long drive but otherwise the location was very easy to find and convenient to the highway. The breakfast buffet was delightfully presided over by Eveline. Cheerfully replenished and tidied when needed, it was another positive experience at BW.

    5
    « Friendly staff and Good breakfast »

    We arrived at the hotel at midnight, and the man working the desk was friendly and understanding of our tardiness. He gave us the wireless, the hours for breakfast, and answered our questions concerning driving in Canada (it was our first experience North of the border). All six of us slept very soundly and were up in time to enjoy the Keurig in our rooms and the full breakfast spread downstairs. The morning desk clerk helped us figure out a plan to exchange money and drive into Quebec. Overall our stay was comfortable, clean, and friendly. If we ever found ourselves driving through New Brunswick again, we would return.

    5
    « Great Stay! »

    Awesome hotel, ultra clean and modern, beautiful room, great staff and location! Couldn't have asked for a better stay! Not sure how they pulled off the great weather too! We always marvel at the scenic vistas offered when we travel to this area.

    5
    « Overbooked »

    Great hotel. Booked through Agoda. They booked a room and chraged me but the hotel was full. Luckily there was a cancellation just as we were leaving. The girl from the counter stopped us before we drove away. Thankfully or we would have been asking for a refund for a booking that we didnt use. The girl at the BW counter says they see many overbookings with Agoda. Watch out!!

    5
    « Really nice hotel »

    We stayed two nights on separate occasions, on our way to and from NL on vacation. The rooms are clean, the staff friendly and the complimentary breakfast was one of the best I've personally had in a Hotel. We had 4 people including my wife and two daughters and all of us agree this was the best place of the 5 hotels we stayed at during this trip. I will definitely stay there again.

    5
    « THE place to stay in Grand Falls - no one better! »

    I love this hotel. It is less than 10 years old I think but it still seems brand new. Staff are amazing. Great breakfast and it's nice that it has a bar in the evening. A great hotel for people stopping over while travelling or like me for work. Everything is excellent! Very convenient right off the highway. Only a couple kilometers drive to restaurants. A local pizza place delivers for free. Ask at the front desk.

    5
    « Grand hotel in Grand-Sault »

    I only stayed at this hotel for one night because we were on a business excursion to visit several different sites along the Maine/New Brunswick border. Had I known we would be staying in this wonderful location, I would have lobbied to stay an extra day or two to see more of Grand-Sault and enjoy the pool, hot tub, and fitness center offered here.

    5
    « Love this place! »

    Always friendly staff at this locationand comfy clean rooms! they have renovated since the last time I was here and it feels like a brand new hotel. the hotels was packed so I am guessing that many others liked it as well.

    5
    « All round good experience... »

    Quick and easy check in with upbeat and cheery staff! Room was spotless, comfortable and quiet. Bed was very good...as we're all other furnishings . Location is quick and easy from highway. Breakfast room and offerings were also well presented . Staff obviously cares! Would certainly stay again and recommend..

  • 5
    « Loved this hotel! »

    What wasn't to love about this hotel. The great view above this little city. Nice rooms with comfy beds, friendly service from staff and wait staff at breakfast. Pretty much appeared to be a new hotel, beginning to think Best Western Plus is just as good a chain as Hampton Inn for a heck of a lot less money.

    4
    « Yummy breakfast »

    My husband, 3 year old son, and I stayed here one night while relocating from New Brunswick to Alberta. Grand Falls was an unexpected stop due to vehicle trouble. Given the stress we were under, this hotel was a nice respite. We stayed in a standard two queen bed room which was extremely clean and was modern, quiet, and comfortable (although not overly large or fancy). There was a flat screen TV and microwave. The free wi-fi worked well and we were able to watch Netflix, which was very helpful in keeping our son entertained. We enjoyed the pool although we found it a bit cold. My favourite part of the experience was the breakfast. It was very good, with hot eggs, sausage, and a waffle machine. The staff were very friendly and my son particulary enjoyed flirting with the lady overseeing the breakfast room. The gentleman at the front desk was also very helpful, as I originally forgot to request the room discount I was entitled to and he changed it without complaint or question. We would definitely stay again if in the area. One complaint would be is that there is no restaurant in the hotel and nothing really within walking distance (although there is a Quiznos in the gas station across the street). The hotel does operate a lounge where you can get an alcoholic beverage, but it is a bit strange as it is in the breakfast room, only open from 5-10, and does not serve food.

    5
    « Wonderful experience. »

    This Best Western was one of the best I've stayed in. It was VERY clean and comfortable. The room had all the amenities that I wanted including a small refrigerator and microwave. If I was in the area again for any reason, I would definitely stay there. The service was also exceptional as was the selection of breakfast items. I really can not find anything that I did not like.

    5
    « Simply excellent! »

    We arrived quite late and had a special request and the front desk staff were extremely helpful. Rooms were very clean and had excellent amenities. The 'continental' breakfast has several hot items to choose from and an amazing variety. The server was constantly cleaning and replenishing and was very helpful with one of our party's gluten free diet needs. I highly recommend this hotel.

    5
    « Best Western Hotel »

    On our way to Ontario, we stopped for the night at the Best Western Plus Grand-Sault Hotel & Suites . The staff was very friendly and helpful when we arrived and we were very pleased with the room. We especially were impressed with the breakfast which as included with the room. We would recommend this hotel and would definitely stay there again.

    5
    « Great Stay in Grand Falls - will definitely be back! »

    This is the second time that I've stayed at this hotel, and I have to say the experience was again very positive. The hotel is clean and very well kept. The housekeeping staff always have a smile on their face, and the rooms are immaculate. There was even a friendly little note waiting for us when we first checked in, welcoming us to the hotel. The front desk staff are courteous, friendly and very helpful. They went out of their way to make us feel welcome - a smile and hello each time we walked in. There is a nice breakfast available each morning, included in the cost of the room. They even now have a few gluten free options, which in that part of the province, is not always easy to find. The fitness room is clean and well kept, with a variety of cardio equipment and free weights available. I would definitely recommend this hotel, and would happily stay there again when in the area.

    4
    « Road Trip »

    Nice place overall, easy access to highway, good half way point when travelling to east coast, offers some extras at the lounge/bar during the week. Friendly helpful staff, pool and fitness area's are clean and fresh

    5
    « Best on the planet »

    There is not a better place to stay if you in the Grand Falls area The staff and management are unbelievably friendly and courteous. This group of people understand the real meaning of customer service.

    4
    « Great Stay in Grand Falls »

    We always choose the Best Western Grand Falls as our stopover between Toronto and Antigonish, NS as it is clean, quiet and has a good breakfast. Located just off the Trans Canada highway, it is a perfect hotel to rest up after a long day of driving. Definitely make sure you visit the Falls and in the summer, take the pontoon boat ride to the gorge - it's awesome!

    4
    « Nice comfortable hotel »

    We stayed here for two nights and found the rooms to be comfortable and quiet. Service was nice and friendly. Rooms were clean. The breakfast in the morning was excellent and had bacon, ham, sausages, waffles, toast, cereal, eggs, etc. They even had gluten-free bread and a separate toaster for it. The pool and hot tub were nice, but I think the hot tub was low on water and not that warm. The pool is only 4 ft. deep at its deepest point, which is perfect for kids.

  • 5
    « The Best »

    I always try to stay at a Best Western when I travel, very clean and the staff is always friendly and appreciate you staying with them. Great continental breakfast and the amenities are awesome. Also I enjoy the rewards program for free night stays after so many visits and the hotels are usually placed in strategic places for easy commutes to restaurants and services.

    4
    « Good hotel that I would love to return to. »

    My family and I enjoyed our stay at this hotel. The staff were very helpful and even gave us a free cot for my daughter. (other places charge by the night for a cot). We stayed in a room with double bed and a pull-out sofa. The room was clean and bright. We arrived without any reservations and the lady at the front desk made an effort to find a room for us even though there was some event and most of the rooms were filled. The staff seem to all be bilingual but I am not surprised since Grand Falls is the most bilingual town in Canada. My wife and kids found the breakfast delicious. I just wish we would have been able to spend more time in Grand Falls on our way to Toronto from Nova Scotia. We did however come back to Grand Falls on the way back and I wish we had had time to revisit this Best Western. We made sure to sign up for the Best Western Rewards program after our stay at this Best Western. Maybe next time we will be able to stay longer in a bigger room.

    3
    « Average hotel stay »

    Hotel was clean, quiet and staff very efficient at front desk. Nothing fancy about the hotel, but had a good sleep in a clean, quiet room. Parking lot is well lit and spacious, nice to park by the front door! Breakfast was actually very good. The person in the kitchen area was very friendly and ensured everything was hot and fresh. Will stay again next time I am here on business.

    5
    « Another great stay »

    Visited Grand Falls and stayed at the Best Western. It was great as usual. The staff were very friendly and helpful. The rooms were clean and spacious. The rooms had small refrigerators and microwave ovens which came in handy. The hotel is located along the Trans Canada highway and is within minutes of restaurants and shopping in the Town of Grand Falls. I really enjoy staying here!!!

    4
    « excellent choice on the Trans Canada »

    We chose this hotel as a good stopping point on a two day drive from Halifax to Toronto just after Christmas. Alexa at check in was friendly and efficient and very proactive in promoting Best Western's frequent traveler programme. The room was very clean and spacious enough for two persons with luggage. The bathroom contained all the expected amenities including very large fluffy bath towels. The heat was not blasting which left the room cool enough for a very restful sleep. The Keurig coffee maker was very much appreciated. One little thing: real drinking glasses instead of plastic ones would have been nice. The inclusive breakfast buffet was very ample: coffee/tea, juices, milk, cereal, toast, baked goods, baked beans, sausages and scrambled eggs. Quite a surprise since these "buffets" are often just coffee and muffins in the lobby. There is no restaurant on site and we did not think there would be a lot of options in Grand Falls on Boxing Day, but Alexa gave us the brochures of three pizzarias with delivery. We chose Pizza Boy and ordered a pizza with the works which was one of the best we have ever eaten, and was even delivered with complimentary garlic fingers and dip. Good choice after a long day on the road. Highly recommended!

    5
    « Very nice place to stay »

    This was a nice and clean hotel, with very friendly staff. A great breakfast with many options is offered, to start the day off well, like most Best Western hotels. I would definitely stay here again if I was in the area, it has all you need.

    5
    « Really great experience! »

    I absolutely loved the hotel! It was super duper clean, the staff was beyond friendly and very helpful :) Would definitely stay again when passing through here! The pool was really nice! The breakfast was yummy! Everything about my stay was really good. I have nothing to complain about

    4
    « Great stay »

    As always It was a great stay at the Best Western. I often travel for Business and I will always stay at the Best Western chain. You get a great building a great room and friendly staff for a great price. I recommend this hotels to others. The breakfast is the only thing they could improve on

    4
    « First night ever »

    Best Western Plus was new for me, I am the right type of customer for that kind of hotel. A little conflict about our dogs, but I understand why. Well equiped and well located Fonctionnal for business trip. The owner invest money year after years, so they build value for Best Western

    4
    « Clean, Convenient, Modrrn »

    Motel is well kept with friendly staff. Rooms tastefully decorated spacious. Everything is clean and smells sweeice fire place in king suite. Nice linens, towels. Nothing worn, shabby or dated. Convenient to find. List od secure parking. Great value.

  • 5
    « Fantastic!! »

    This is our second time staying at this very clean and comfortable hotel and it won't be our last!!! This is by far, the best hotel that we have stayed at in a very long time. The rooms are very large, even with two queen beds and they even have two chairs which seems to be a very rare occurrence in hotels! The bathroom is excellent with a huge vanity! The breakfast is quite good despite it being a chain hotel and the hotel staff are very friendly. Thank you for another wonderful stay...we will be back!!

    5
    « Pleased with our stay »

    The staff was very Friendly and helpful. We liked the breakfast and thought it offered good value. There is a little bar area at night which is nice after a long day. The hotel seemed well run and was super clean. The rooms were modern and had a fridge. Convenient location for getting off the highway.

    5
    « very good »

    The hotel is fairly new and in good shape,rooms are large and clean and the bathroom is the same.Breakfast was good,typical hotel breakfast.My only complaint was the price was to high,but as a previous reviewer said ,you get what you pay for! '

    5
    « You get what you pay for. »

    On a recent 8 night road trip, & various motels booked. best western proved the best for your money. Other, tad cheaper, promised things in their ads that weren't available. Best Western had it all. Their breakfast was tops in starting out another day of travel. Rooms, clean, modern, everything worked, & staff extra friendly. You pay less, you get less. I'm convinced Best western is the way to go.

    4
    « Best Western Grand Falls »

    Good location just off highway,- easy to find. Breakfast was good but would have like to see some mixed fruit.- cut up melons, pineapple, etc.. Room was up to expectations.Did not use pool, business centre or lounge so I can not comment on these.

 

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·Da: Province of Quebec. Segui la Trans Canada Highway 2, uscita 79. Allo stop gira a destra. Il Best Western Plus Grand-Sault Hotel & Suites è sulla destra. ·Da: Fredericton. Segui la Trans Canada Highway 2, uscita 79. Svolta a sinistra sotto il cavalcavia e poi svolta a destra allo stop. Il Best Western Plus Grand-Sault Hotel & Suites è sulla destra. ·Da: Plaster Rock Route 108. Segui le indicazioni per Grand Falls, prendi l'autostrada Trans Canada Highway 2 direzione sud e l'uscita 79. Allo stop gira a destra. Il Best Western Plus Grand-Sault Hotel & Suites è sulla destra. ·Da: confini di stato del Maine. Houlton-Gillespie-VanBuren segui l'autostrada Trans Canada Highway 2 e prendi l'usci...

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