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Best Western Plus Hotel Dilley Inn & Suites, Dilley

16491 South I-35, 78017, Dilley, United States - Vedi su una mappa
Best Western Plus Dilley Inn & Suites - Area esterna Il Best Western Plus Dilley Inn & Suites è situato nel centro di Dilley. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Se devi recarti a Dilley per affari, concediti un soggiorno rilassante nel nostro nuovissimo hotel per clienti aziendali di Dilley, Texas. Il Best Western Plus® Dilley Inn & Suites è un moderno hotel concepito sia per i viaggiatori d'affari, sia per i turisti. Situato in prossimità dell'Interstate 35 tra San Antonio e Laredo, questo hotel è la destinazione perfetta per il tuo viaggio di lavoro o per un breve soggiorno nel weekend. Che tu sia qui per lavorare ai siti di ampliamento dell'Eagle Ford Shale Oil & Gas o per goderti un viaggio dell'ultimo minuto, sarai accolto dall'ospitalità del Texas e da confort moderni per un soggiorno rilassante. Goditi servizi moderni, tra cui camere spaziose dotate di televisore LED da 43 pollici, microonde e frigorifero. Il nostro elegante arredamento e l'atmosfera raffinata ti faranno sentire a tuo agio e un servizio clienti di qualità superiore sarà a tua disposizione per tutto il tuo soggiorno. Gusta ogni mattina una colazione completa gratuita con molti piatti, tra cui waffle a forma di Texas, salsiccia e pancetta, uova, cereali, yogurt, e caffè 100% qualità arabica. Tutti i nostri ospiti hanno accesso al centro fitness e al servizio di lavanderia: è facile occuparsi dell'essenziale mentre sei in viaggio. Fai una pausa e approfitta della nostra sala ricreativa o della piscina all'aperto, aperta tutti i giorni da metà marzo a novembre. Acquista spuntini e bevande dal nostro negozio con vari articoli ed esplora la zona gustando la cucina messicana, Cajun e americana. In qualità di uno dei principali hotel per clienti aziendali della zona, disponiamo di una sala conferenze in loco dotate di arredi in stile contemporaneo e delle più recenti tecnologie per garantirti una riunione produttiva. Prenota subito su bestwestern. com per assicurarti i prezzi più bassi disponibili.

Best Western Plus

Hotel Dilley Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Colazione all
    Colazione all'americana
  • Piscina all
    Piscina all'aperto
  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Sicuro
    Sicuro
  • Servizio di lavanderia in loco
    Servizio di lavanderia in loco
  • Stanza dei giochi
    Stanza dei giochi
più info vedi meno

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 27 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
11
Molto buono
3
Nella media
5
Scarso
3
Pessimo
5
CONSULTARE I PARERI SU
Affari Affari
17
Business Business
2
Da solo Da solo
2
Di coppia Di coppia
0
In coppia In coppia
0
In famiglia In famiglia
5
Viaggio con amici Viaggio con amici
2
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Cleaning needs supervision - not welcoming"

2
User 06/11/2019

3 days in a row- room was not vacuumed nor dusted - obviously need both-told front desk each day-took 3 days to get roomed vacuumed and dusted. Hallways had same crumbs and debris for days. Also, what's with the ropes barring guests from entering breakfast area except for breakfast. Not a very welcome sight. Would not stay here again.

Best Western Pl... D, Manager at Best Western Plus Dilley Inn & Suites, responded to this review
Thank you for writing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Scorpions and Uncaring Staff!!"

1
RegPine634, Sunnyvale 20/10/2019

Don't bother with this place. I was stung by a scorpion in my room the day I arrived. Killed it and brought it to the front desk. All staff said was "Oh Sorry about that." The next day, I asked to speak to the manager and Front desk took my room number. Never heard from the manager. Instead, she says, "well at least the scorpion was dead." I said, "No I told you I killed it AFTER it stung me." To which she replied, "Oh, sorry about that." Not once did she say "are you ok? do you need any medical assistance or treatment?" And they had the nerve not to provide any concession or any sign that they care. Never again will I stay here or any Best Western for that matter.

BestWesternHotels, Corporate at Best Western Plus Dilley Inn & Suites, responded to this review
Best Western International, Inc. (“BWI”) takes the safety and comfort of guests very seriously and expects its member hotels to do so as well and to also provide a clean and well-maintained property.  BWI has reviewed your comments regarding your stay at the Best Western Plus Dilley Inn & Suites.  Please understand that Best Western member hotels, including the Best Western Plus Dilley Inn & Suites, are independently owned and operated and are solely responsible for the day-to-day operations of the hotels.  Notwithstanding that BWI does not exercise day-to-day control over the operations of the Best Western Plus Dilley Inn & Suites, we will ensure that your comments are provided to a member of the Best Western Plus Dilley Inn & Suites management team.

"Disgusting "

1
Bk1978jk, Leslie, Arkansas 22/09/2019

Upon arriving we was unable to check in they said they would get started on it 3 comes around they let us check in but still have not started it was after 5 before they finished when we arrived in the room in the kitchen there was dirty dishes the microwave was not clean and the floors were dirty I pulled down the covers there was small black looking bugs and on the other the sheets looked like they had something spilled the air unit had mold all in it and the dishes were put a way dirty I have included pictures to show u and when I swept u can see there was a dead dried up scorpion I have worked in hotels and I know this is not the way a room is suppose to be this is down right disgusting the maid didn't seem like she even likes her job something needs to be done because this is a really nice hotel but it is filthy

Best Western Pl... D, Manager at Best Western Plus Dilley Inn & Suites, responded to this review
Thank you for writing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Comfortable beds"

5
User 14/09/2019

I travel alot and stay in different hotels all year long, bestwestern is my favorite, fast check in and chexk outs, great kitchenette, best of all im able to get my rest . Always a bbq pitt available.

Best Western Pl... D, Manager at Best Western Plus Dilley Inn & Suites, responded to this review
On behalf of the entire staff we would like to say "Thank you" for choosing our hotel for your lodging needs. We are happy that we were able to accommodate your needs. We hope to see you again the next time you are in Dilley!

"Live scorpion in room"

1
User 26/06/2019

Poor house keeping. The room was filthy, with dead bugs and leftover food such as seeds on the floor from previous guests. The room had a terrible dirty odor and the bathroom was disgusting in need of repairs and better cleaning. Dust was visible throughout the room. Poor lighting and very noisy. Mold was present on lower parts of the baseboards and wall as you enter the room. The worst part was finding a live scorpion near the bed on the floor as I was helping my 6 year old change into pjs. He was barefoot and the scorpion was less than an inch away from his foot. My husband killed it luckily before it struck any of us and he took it to show the staff and all they did was laugh it off and say they found scorpions in the kitchen and stairs. Nothing was done about it. I didn't sleep that night watching out for other scorpions. Terrible experience. Do not stay there.

"Great bed, awful service"

3
Melinda H, Cooperstown, New York 10/06/2019

I stayed here for five nights. The bed was really comfortable, which counted for a lot. The staff was friendly and courteous, but the service lacked professionalism. I cannot understand not replenishing breakfast supplies when they run out. On Monday morning there were no tea bags. When I asked politely at the front desk, I was told, “No, we don't have tea bags.” I remarked that this was a bit unusual, and the answer was, “Well, we did have them, but we don't now.” How hard would it be for someone to drive less than a mile to the grocery store to buy tea bags? By Wednesday there was no more butter. A tub of Country Crock had been put out for sharing. Butter was not replenished on Thursday or Friday. I do not believe my room was ever cleaned. The towels were replaced and the bed tidied a bit, but I saw no evidence of cleaning—for example, crumbs on the counter in the morning were on the counter in the afternoon. Also some in my group deliberately put the “Do not disturb” signs on their door, but staff entered anyway to replace towels. There was a weird odor that hit me each time I entered my room. In addition, my stomach was dicey all week, making me think perhaps I shouldn't have used the ice machines (I bought a large container of water for the week). I have stayed in several Best Westerns, and have always been satisfied with both rooms and service. Best Western needs to have a talk with the management in Dilley.

"Awesome hotel!!"

4
Trip17676917328, Olton, Texas 05/06/2019

Best Western is probably going to be my best choice of hotels. I've stayed in many great ones, and some not so great, but Best Western is by far the best one, they have great laundromat facility's, great looking rooms, very comfortable beds and probably one of the best complimentary hot breakfasts around. I look forward to staying with y'all again.

"Eat all the waffles"

4
User 23/02/2019

This hotel was clean enough. Rooms were huge. Staff was extremely friendly. The giant Texas-shaped waffles available for breakfast changed my life. The other breakfast food was good too. This hotel looks like the nicest and best option if you want to be in Dilley.

"Good accomodations, good breakfast, good service & good people"

5
Compass39084474858, Salt Lake City, Utah 10/02/2019

Great place to stay for business. Very accomodating and friendly staff. I have stayed here a total of 18 nights during the past seven months, and plan on staying here again as often as I need to be in the area.

"In the middle of no where"

4
User 10/01/2019

It was a very pleasant stay in Dilley, TX. Very nice hotel and the decor was very pleasing. Would have like some potatoes for breakfast, but other that, very tasty. You won't be able to find any near by fine dinning.

"First time staying at this property."

3
donmiller72, Katy, Texas 13/09/2018

First time in Dilley Texas and first time at this Best Western. Bed was comfortable and room was quite. All equipment in fitness center was functional. Wireless internet was very poor, so don't expect to get alot or work done if you require a good internet connection. Breakfast was below average in my opinion. Went for breakfast at 6:30 and there was no regular coffee creamer, no yogurt, and the eggs were watery and mushy.

"Hunting trip"

5
User 04/09/2018

Quality Hotel, great breakfast and coffee, great beds and pillows. Blanca at front desk went above and beyond in finding and saving an important list of hunters I had accidentally left in the lobby. She took pictures and sent to me saving me hours of time going through text messages. I am now a loyal BW customer.

"Horrible"

1
julze100, Lampasas, Texas 19/06/2018

We have stayed in 5 BW plus hotels in TX, always awesome, and this one was a HUGE disappointment. Staff rude, unfriendly, and hotel cleanliness was poor. Staff on cell phones or obvious personal calls very unprofessional and then were not happy if you asked for towels, toilet paper, etc...

Best Western Pl... D, Manager at Best Western Plus Dilley Inn & Suites, responded to this review
Thank you for writing this review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Clean & Neat"

5
User 30/05/2018

Breakfast was always fresh and hot and rooms nice and Clean. Gr8 Customer service. Thumbs up and no complaints whosoever. Planning future stays witth FAMILY and friends.....Thank you ?? keep up the good job.

"great bed hot shower lots of friendly smiles"

5
V777WTmichaell, dilley, United States 27/12/2017

the bed was out of this world. the shower was nice and hot. nothing but friendly smiles from the staff at check-in and the staff at check-out. the breakfast was good. I will definitely stay here the next trip I make to dilley, tx

"Service"

5
gonzales27, Raymondville, Texas 11/10/2017

Overall Service was great, everyone was nice. The hotel was dirty due to workers being there but i saw 2 people working very hard to keep it clean. With oilfield workers being there its understandable that dirt on the floors is gonna be there, although the price of the room for the area is a little high, the hotel next door and the hotels 15 mins away are half the price, but this closest to our destination

"Handicap rooms should not be on the second and third floor"

1
Andrea L, Corpus Christi, Texas 03/09/2017

Handicap rooms were available on a reservation not at the actual. Hotel rooms reserved we're not available at check-in. Handicap rooms were on 2nd&3rd floor unacceptable. What does Department needed to be trained better and also housekeeping

Best Western Pl... D, Manager at Best Western Plus Dilley Inn & Suites, responded to this review
We would like to apologize for not meeting your expectations. We will meet with all departments and discuss the issues of concern. Thank you for taking the time to write your review of the Best Western Dilley Inn & Suites.

"Not Again"

3
Michael B, Palestine, United States 20/08/2017

#1 no discounts on rate if you are a rewards member. Not even Diamond Select. 2, breakfast was not worth going in there. Coffee was great. 3, can't use your rewards cards for anything but room deduction. 4, there is not any room service if you stay more than one night. No even trash take out. Clean on first night. After that I guess you clean it yourself. 5, the check out lady will promptly tell you you get "no discounts. Use your points online." There are 4 other hotels around this BW. Stay at one of them or drive on to Pleasanton.

"Core C. Night"

5
User 13/08/2017

nice place for the price. I went there for business, not for pleasure; hence, my outlook is all about work and not pleasure. I don't know why this dang thing wants to hear more about my review than I already wrote. I don't have time for this.

"Family trip"

5
esmeraldac971, Bryan, Texas 10/07/2017

I went to go visit my brother. I got there around 6:00 am & the lady that works over night was amazing she left my cousins eat breakfast & hang out at the hotel while I was visiting my brother. I asked for an early check in & they gave me the room as soon as it became available. Thank you so much guys.

Best Western Pl... F, Manager at Best Western Plus Dilley Inn & Suites, responded to this review
Esmeralda, On behalf of the entire staff we would like to say "Thank you" for choosing our hotel for your lodging needs. We are happy that we were able to accommodate your needs. We hope to see you again the next time you are in Dilley!

"TOO BRIGHT AND LOUD"

2
User 07/06/2017

Clean, new hotel and good value for the $$. Make sure you book an even number room!!!!! I was in 221. The parking lot has massive lights and the rooms have plantation shutters. When I turned off the lights, I could almost read because of the light. They need curtains. The offramp is right there, so semis jake brake all night and are very loud. I also found out while in the shower, I didnt have shampoo..2 conditioners

Best Western Pl... F, General Manager at Best Western Plus Dilley Inn & Suites, responded to this review
We apologize for not exceeding your expectations. Thank you for the feedback about the lighting issue. This will be forwarded to upper management so we can try and find a resolution. The issue shampoo issue will be taken to housekeeping so that this issue will not be resolved. Please feel free to contact me with any questions or issues you may have. Thank you, Sierra Estrada

"Refreshing alternative"

5
W5734YEkennethh, Lago Vista, TX, United States 24/03/2017

I've stayed at this particular facility on several occasions and it has always been a great experience. The staff is very friendly and helpful. After the first visit they remembered me when I returned over a month later. Nice lobby lounge to grab a snack and a beverage in the evening. Although I haven't tried the breakfast I have a number of coworkers who said it is excellent.

"Disappointing after several stays"

2
Louise N, Anchorage, Alaska 04/03/2017

I have stayed here 5 times in the last year since it opened. Considering it is only slightly over a year old, the rooms are dirty and dirtier each time with the floors not swept and literally crap all around the backside of the toilet on the floor. Sad because it's a beautiful building in a simple way. I come from northern states where we have some blanket weight on the bed. It would be nice if there were extra blankets in the closet. I visit family in Dilley so this has always been most convenient but I will stay in Pearsall my upcoming visit in 3 weeks. Someone else said this compares to Hampton. I strongly disagree. I would say it compares more to a Quality Inn.

"Nice, comfortable motel;good service."

5
User 19/01/2017

We were there for a Lions meeting. The staff was very attentive and breakfast was great1 Thank yu! We arrived in the afternoon. the receptionist was very friendly. It was nice to have fresh coffee available to us in the cafe. We attended a reception in the evening in a room that was clean and comfortable.

"Nice place, but...."

3
cds72, Alice, Texas 06/09/2016

Ok overall this hotel is very nice, I have no problems with the decor,rooms, anything,only stayed for one night and despite what happened that was probably plenty.My room was on the third floor, which was spacious, since it was a disabled access room, which had a king size bed, 37"tv, nice selection of channels, comfortable chair with ottoman, work desk,fridge and microwave. Shower in bathroom leaked onto floor and that's not good, design flaw really. Breakfast was ok, decent selection, but the whole mike was spoiled, I asked ot pay cash which the lady at check in, made a note and said ok, in the morning I found out otherwise. Whats the point of saying and promising, and not following through.

"Thirsty"

3
Namonse, Midland, Texas 28/07/2016

Love the look very nice,staff is very friendly and professional. But I gotta say I have a complaint... Where's the water? You want me to have to purchase a bottled water? Cmon y'all are better than that, all other locations I've stayed have it.

bwdilleytexas, General Manager at BEST WESTERN PLUS Dilley Inn & Suites, responded to this review
Thank you for your stay and the great review. There are vending machines on all floors of the hotel but we will look in to having some up at front desk for checking out guest. Have a great day.

"Brand new and best in Dilley"

5
Tony H, Austin, Texas 19/05/2016

This brand new hotel is sparkling clean and has all the design features you'd expect in a premium business traveler type motel like the Hampton and Holiday Inn Express. The price is a premium to most of the beds in town but you get what you pay for. Good hot breakfast too.

bwdilleytexas, General Manager at BEST WESTERN PLUS Dilley Inn & Suites, responded to this review
Thank you for your stay at the Best Western Plus Inn and Suites in Dilley Tx. Thank You for taking the time to giving us a great rating this help other traveling guest for choosing our hotel.

Queste recensioni rappresentano le opinioni personali dei viaggiatori e non di TripAdvisor LLC o dei suoi partner commerciali.