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Best Western Hotel Danville Sycamore Inn, Danville

4.0/5  - basé sur 280 notations.
803 Camino Ramon, 94526-4253, Danville, United States - visualizzare mappa

Situato nel cuore della valle di San Ramon, quest'hotel di Danville è ideale per un incontro d'affari o per un breve weekend di relax. Grazie alla sua posizione nell'immediato retroterra della costa orientale della baia di San Francisco, a breve distanza dalla Napa Valley, celebre regione dei vini, e ai siti di interesse nazionale Eugene O'Neil National Park e Mt. Diablo State Park, il Best Western® Danville Sycamore Inn è il rifugio ideale per viaggiatori d'affari e turisti. A pochi passi dall'hotel si trova il centro storico di Danville, California, dove potrai trovare grandi negozi e alcuni dei ristoranti migliori della baia orientale. Questo hotel è considerato un punto di partenza ideale durante tutto il corso dell'anno per coloro che desiderano visitare il Black Hawk Auto Museum, il Good Guys Auto Show e il centro fieristico della contea di Alameda, che ospita la fiera dell'omonima contea e molti altri eventi interessanti durante l'anno. L'hotel è situato in posizione ideale anche per gli ospiti in viaggio d'affari, grazie alla sua vicinanza al Bishop Ranch Business Park, al San Ramon Valley Regional Medical Center e agli uffici di Chevron, Texaco, PG&E e Clorox. E dopo una lunga giornata di lavoro o di turismo nella zona, non c'è niente di meglio che un bel letto imbottito in una camera arredata con gusto. Grazie agli eccezionali comfort per i quali gli hotel Best Western sono conosciuti, tra cui colazione continentale gratuita, accesso a Internet ad alta velocità e una rilassante piscina all'aperto, gli ospiti troveranno tutto il relax che cercano in un hotel situato in posizione ideale. Pronto per un soggiorno indimenticabile, ad un prezzo imbattibile e all'insegna del relax? Prenota oggi stesso e risparmia al Best Western Danville Sycamore Inn!

Best Western

Hotel Danville Sycamore Inn

LABEL_ITINERAIRE

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i vantaggi dell'hotel

  • Piscina all
    Piscina all'aperto
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
Basato sul parere di 279 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
105
Molto buono
106
Nella media
35
Scarso
15
Pessimo
18
CONSULTARE I PARERI SU
Affari Affari
73
Business Business
40
Da solo Da solo
17
Di coppia Di coppia
38
In coppia In coppia
51
In famiglia In famiglia
100
Viaggio con amici Viaggio con amici
30
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Nice Home Base for Trail Cycling Get-Away..."

5
04/08/2018

My friend and I stayed at this motel because of it's close proximity to the Iron Horse Trail. Check-in was seamless, and the desk clerk was cheerful. The room was clean, however the AC was excessively loud. We asked for someone to come to our room to check that out and that individual agreed that the noise was excessive and not conducive to sleep. She was quite professional and handled our concern efficiently, offering to either change our room or offer another accceptable adjustment. It was late plus we were hungry and tired from our day on the trail so we decided against packing up and changing rooms. I will be sure to book a garden view room next time because directly in front of the outer rooms the freeway traffic noise was loud and quite annoying. We found this place very expensive for what we felt were mediocre accomodations; for this area I understand that is to be expected.

"Very affordable"

5
17/07/2018

Clean room, clean bathroom, friendly staff, good breakfast, clean linens, hallway smells good, very affordable! They honor government ID which help us save a lot during our stay in Northern California. Close to freeway, San Jose, and Walnut Creek where we need to go.

"Nice rooms, convenient location, friendly staff"

5
06/07/2018

We stayed here for one night on a road trip; we just needed a place to stop for the night. Our room was clean, very comfortable, well decorated, and stocked with nice amenities (fridge, microwave, toiletries, etc.) The front desk staff was super friendly as was the lady running the breakfast. Breakfast, as usual with Best Western, was great! Eggs, waffles, blueberry stuffed pancakes, etc. The pool was small but heated and was tucked away from the road. It's conveniently located near the highway, right next to a diner (Black Bear Diner) and a gas station.

"Follow-up Evaluation!"

5
04/06/2018

Your Danville hotel is really quite cozy! The inner atmosphere was pleasant. I liked the pool, even though it was small, at least there was a place to cool-off. Your staff made my stay truly nice as well as taking care of my needs roxie

"pleasantly surprised"

5
22/05/2018

I was not expecting much, but was pleasantly surprised to find knowledgable, great and friendly staff, Check in was efficient and easy. Had nice rooms with very comfortable bed, very nice amenities, and a delicious breakfast, included with out stay.

"Quiet, clean and beautiful in Danville"

5
14/05/2018

Facility is clean and like new-staff very pleasant-though close to freeway-rooms are perfectly quiet. Pricing cannot be better Stayed in local motels for double the price and half the quality Really there are no negatives

"Long weekend"

4
12/05/2018

The staff were very accommodating. Unfortunately, they did not have a mountain view room when we arrived which we asked for and they did not offer an upgrade. The restaurant on premises is good, the Black Bear Diner. My only real complaint was the mattress was not very comfortable, even with a thin topper. We chose this location to be closer to relatives we were visiting. It is not convenient to either Oakland or San Francisco.

"Pleasant stay"

4
03/05/2018

We spent a few nights here. The room was quiet and of adequate size. The bed was comfortable. There is a breakfast buffet, ample choices there. The breakfast room is small but we never had a problem with seating. Freeway and town close, a few more pluses. We would stay here again.

"Decent location, friendly staff; but old, tired property and dark rooms."

2
26/04/2018

Friendly staff. I'm a fan of clean, basic functional rooms for quick business trips and I do use Best Western, but even with a free upgrade and a good walkable location, I expected a little better, especially for the room rate, relative to other options.

"Mount Diablo Hiking trip"

5
22/04/2018

Great place to go and hike Mount Diablo , very friendly staff , clean room , nice extended continental breakfast. great value for the money we spend. Lots of Restaurants close by as well as a nice shopping center close by lots of free parking ,

"Great Stay!"

5
12/04/2018

I was traveling and don't usually stay at Best Western, but my colleague recommended it. When I first arrived, I learned the hotel didn't have an elevator. Not to worry, RIchard from the front desk offered to carry my 42 lb. suitcase up the steps to my room with a smile. The room was very clean and the bed was extremely comfortable. The staff was super friendly and helpful. An added plus was the Black Bear DIner just next door. Tasty comfort food with great prices and I was I could relax with a glass of wine. I would definitely return, this property was a stand-out!

"Great Staff!"

5
02/04/2018

We stayed here as we had a family function in Danville. Turned out it was within walking distance, so we walked. The staff was extremely friendly and helpful. The room was large, clean and comfortable, although the layout of the furniture was a bit strange. Additionally, our room seemed a bit noisy from the rooms around us.

"Romantic hidden gem close to restaurants and shops! 5 Stars"

5
23/03/2018

This little hidden Best Western is right behind the newly built Black Bear Diner. Across the street are several restaurants, including Esin which has very delicious cuisine along with a nice bar. The room and property were immaculately clean. Check in and out easy. Easy parking and just 40 minutes to San Francisco.

"Nice place with a great staff. Can't wait for the remodel"

4
04/03/2018

Always feel welcome here. It is an older faculty that is well kept and bigger rooms. Close to everything and clean rooms and spacious rooms. The staff is excellent and very helpful. Thy are starting a remodel.

"Clean and comfortable"

3
15/02/2018

I travel to this area for business a few times each year. Most hotels are very expensive. For the price, this hotel has everything a business traveler will want/need. I have stayed in several hotel/motels in this price range in the Bay Area, and this is one of the best. Rooms are clean, bed is pretty comfortable and management is active in running the property. Even the breakfast was decent. If you need to spend the night on the 680 corridor and don't want to spend $400/night, this is a solid choice.

"Affordable, clean rooms, close to the freeway, breakfast included!"

4
14/02/2018

Had to make a business trip to Danville - read TripAdvisor & decided to book at the BW Sycamore Inn... glad I did. The price was competitive, the room was clean, quiet, & well-appointed, & the morning breakfast (which is included!) is more than the standard 'continental breakfast' fare. Heartily recommend this hotel if you're in need of a clean, quiet, affordable hotel close to the freeway.

"Clean, affordable comfort"

5
15/12/2017

I stay here for every business trip in the area (several times a year). The staff is very accommodating, helpful and friendly. The rooms are spotless. Even the breakfast is good. The location is perfect. You can walk to great restaurants or shopping. It is very close to multiple business parks.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Amberberes, Thank you for the wonderful review and continuing to come back for the service, cleanliness, location, and breakfast. We appreciate the opportunity to earn your business. At your service, Curtis

"Love staying at this hotel"

5
06/12/2017

The Best Western in Danville never disappoints. I stay here almost monthly for business and love the open air entry and the fact that I can open my window and look at the central garden to spy on hummingbirds and other small wildlife that visit. The pool is always well maintained and the breakfast selections are really great despite a smaller kitchen area. I will recommend this hotel over and over to anyone who has to visit Danville or the area.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello T6873ZVadrianm, Thank you for the great review and for choosing the Best Western Danville as your preferred hotel in the area. We look forward to welcoming you back. At your service, Curtis

"Budget conscious hotel with great room and breakfast"

5
01/12/2017

This hotel is for the budget conscious traveler that is looking for a comfortable room to sleep. The room is large and has all the amenities one can ask. The highlight is the breakfast. Ample selection of food from waffles, fresh fruit, scrambled eggs, and so on. You start your day well.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Helio T, Thank you for the 5 start review. I am glad you enjoyed your guest room, breakfast, and found the hotel to be a good value. At your service, Curtis

"Great location"

4
26/11/2017

Hotel was very well located near shopping areas and Iron Horse Trail. Room was clean with decent amenities. A/C was loud. No exterior room noise from other guests. We had top floor on the corner, which I'd recommend. Breakfast had plenty of selection and excellent coffee. Adequate parking. Overall a satisfactory stay with better prices for that area.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Kimberly S, Thank you for taking the time to share your experience of your recent stay with us. At your service, Curtis

"When it's the only option..."

2
21/11/2017

Upper end of mediocre. Numerous problems with room (bubbling carpet, paper thin walls, exterior door that streams light around the edges), but the beds were pretty good, so if you don't have issues falling asleep from light or noise, this could work for you.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello matthewrQ3934DC, Thank you for taking the time to share your opinion of the property. We appreciate all forms of feedback. I will look into your concern regarding light entering the room through the door, and the carpet. On your review of the property on another outlet, you did not like the paint that was chosen for the exterior of the property. While we strive to create the best experience reasonably possible, we will continue to focus on the items we can control. A majority of our guests enjoy their stay with us, but I understand that we are not for everyone. While this appears to be the only hotel you have reviewed on TripAdvisor, I wish you well on your travels. Sincerely, Curtis

"Danville's finest"

4
18/11/2017

Overall, if you need to stay in the Danville area, and compared to similar properties at the same price point, this long time only lodging facility within the Danville city limits does a fine job. Would love to see them expand the property at some point and put in a real pool and hot tub. Black Bear next door is always convenient during a work day for quality homestyle food. Very easy access to the Interstate for North & South travel with a new toll lane that is highly advised during rush hour traffic. Esin across the street is one of the best in the area for finer food and drink.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Kemp M, Thank you for choosing the Best Western Danville Sycamore Inn as your preferred hotel. We do have a renovation planned in 2018 that will include updating the lobby, breakfast room, and guest rooms. Unfortunately, because of the size of the lot, we do not have plans to expand. At your service, Curtis

"Great Location snd price"

4
06/11/2017

Picked this location because it is close to family, Danville is a great town and can get on the spendy side. Price for this hotel during our stay was why I picked it. Free breakfast included topped it off.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello jamesoR8392TL, Thank you for taking the time to share your experience. At your service, Curtis

"Don't go ANYWHERE else!"

5
26/10/2017

My experience with this hotel comes from 2 stays this year. The first week we stayed 2 nights. The room was very clean, the bed was comfortable, the freeway did not keep me awake, and the morning breakfast was fantastic. (egg lovers: you will love the eggs). The next week, I needed another room for a day. I did not hesitate to book here, again. I not only enjoyed the amenities, the staff is the ultimate of excellent customer service. You'll think you're at a 5 star hotel. They are genuinely caring and helpful, and make you feel at home. I highly recommend this particular hotel.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Laura4005, Thank you for the great review and for choosing the Best Western Danville Sycamore Inn as your preferred hotel. We look forward to welcoming you back. At your service, Curtis

"You Owe It To Yourself To Stay Here"

5
16/10/2017

The property is well located with Black Bear restaurant adjacent, retail services across the street. The property and building are very clean and well maintained. There is ample parking. The rooms are large,comfortable ,well equipped with refrigerator and microwave, night light in hair dryer, numerous convenient electrical outlets, and a rain shower head. The hot breakfast offers eggs, meat,breads, waffles, fresh fruit, dairy products. The price offers great value for the price paid.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Steve O, Thank you for the great review. We look forward to welcoming you back the next time you are in Danville. At your service, Curtis

"Convenient and comfortable"

4
14/10/2017

Clean, comfortable and convenient to shopping and freeway. Very friendly staff. Nothing fancy, but good quality for the money. Great hot breakfast, and also has attached Black Bear Diner, as well as nearby restaurants.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello kathleent496, Thank you for sharing your experience of your recent stay with us. At your service, Curtis

"Excellent Stay!"

5
08/10/2017

The hotel staff is so friendly. Rooms very clean. Internet easy to use. Breakfast nice and filling including fresh fruit, yogurt & hot breakfast items. Absolutely satisfied with this stay. This is my 2nd time at this location and I would definitely stay again. It is also the best price in the area. Highly recommend!

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Kitalt, Thank you for the 5 star review, and for staying with us again. We look forward to welcoming you back. At your service, Curtis

"Five stars because its clean and comfortable, and a bargain for the area"

5
04/10/2017

I have stayed at this property several times over the last year, while travelling for business. I have always had a good experience and the value proposition is excellent when you compare the cost of this hotel to all the others surrounding. This is also in a very good location. Next to the freeway and several restaurants within 1 min to 3 minutes walking distance. The morning breakfast is included and for being a FREE breakfast, is more than adequate. All staff i encounter are friendly and helpful . Highly recommended.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello lorri a, Thank you for the great review and for recommending the property. We look forward to welcoming you back. At your service, Curtis

"Great location"

5
03/10/2017

Very accommodating and clean. Great location close to town. Close to great restaurants. Will definitely use this hotel again when visiting the area. Staff very pleasant. Nice breakfast and good coffee.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Nancy N, Thank you for the five star review. We appreciate the feedback and look forward to welcoming you back the next time you are in Danville. At your service, Curtis

"Great Staff Service"

4
29/09/2017

Here for a wedding. Had flowers shipped to hotel. Staff kept us informed. Service was great, friendly, neat, quick to serve. Parking for handicapped was very adequate. Could have improved handicapped room. Nice to have Black Bear right on grounds. Rooms were quiet. Our service dog had his own place on grounds to go to the bathroom

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Jerry M, Thank you for taking the time to share your experience of your recent stay with us. We hope to welcome you back the next time you are in Danville. At your service, Curtis

"good choice"

4
18/09/2017

reasonably priced, good location for the San Ramon Valley, clean rooms, good friendly helpful staff, breakfast is good, offers a wide variety of choices, 24 hr coffee available, swimming pool, a good overall value

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Kent T, Thank you for sharing your experience of your recent stay with us. At your service, Curtis

"All you need nothing you don't. Great value"

5
16/09/2017

Good clean, well managed hotel. San Ramon rooms are very expensive ( I go 2x /mo) and this was less than half of others for better service. Friendly staff, good free hot breakfast. My new go-to in San Ramon.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello T8390UVeduardov, Thank you for the 5 star review and for giving us an opportunity to earn your business. We look forward to welcoming you back soon. At your service, Curtis

"Needs major redo"

1
04/09/2017

One positive, they were kind enough to give us an early check in. Normally you are given bottles of water when checking in, nothing was offered and it was 105 degrees!!! We discovered the air conditioner was not working in our room. A girl came up said we could check into the room across the way but my husband had to go back down the stairs to get the key. The toilet was filled with some kind of black dirt. Also the next day we asked for a few extra towels and never got them. I wish there was another hotel closer to our grandkids.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello lindagN5021SH, I deeply apologize that you did not receive your Best Western Elite gift upon arrival. I have worked with the front desk to ensure we continue to offer a choice of points or a snack to all our loyal Best Western Elite members. Last weekend was definitely hot, and in anticipation we try to turn A/C's on for the second floor during a heat wave. It appears that we missed your room. Our maintenance person did confirm that the A/C was blowing cold air in the 50's and that the room was in the 60's when he checked Saturday night. We will continue to work hard to ensure we create the best experience possible. Sincerely, Curtis

"Friendly Courteous Staff"

4
31/08/2017

I showed up to check in and there was a sign on the counter that someone would return after helping another guest. It was greatly appreciated instead of waiting impatiently for someone to reappear. My check in was speedy as this was a business trip. Internet is good, but still takes a good minute for pages to load, but this usually happens in public locations. The bed was very comfy, pillows are very plush, I prefer firmer pillows personally so I usually use 3 to sleep. The room was nice and cool upon entering which was nice as I was coming from a hot climate location.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello B7070OWamandal, Thank you for taking the time to share your experience while staying with us. We hope to welcome you back the next time you are in Danville. At your service, Curtis

"TV unusable"

2
28/08/2017

They have turned the TV volumes so low that the TV is unusable. In order to hear it, you would have to sit on the edge of the bed. The guest can not adjust the volume above a whisper. This was very aggravating and we would not stay here again.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello rbsnoho, I apologize that restriction for the volume on the TV disrupted your stay with us. The volume on the cable box is pre-programmed to avoid complaints from other guest rooms. Even though the volume is restricted, we still receive complaints from time to time for TV's being too loud, as does most hotels. Even though this is the first complaint I am aware of for the volume being too low, we will look into options in the future. Sincerely, Curtis

"Decent place for short stay"

3
27/08/2017

We have often stayed at a Best Western. I chose this one because it was close to the family reunion we were attending and it was among the least expensive. Room was fine although the window looked out at other windows. Front desk staff were personable and helpful. Breakfast was the usual although we had never seen prepared omelettes and blueberry stuffed pancakes offered in a buffet like this....very nice. However, breakfast room, to include outside patio, was very small and very tight. Pool area appeared to be an afterthought. I wouldn't stay here any longer than a night but one night was fine.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Robincafoxa, Thank you for taking the time to share your experience while staying with us. At your service, Curtis

"Fleas in the room. Stay away!"

1
25/08/2017

I stayed at this motel for business. My room had fleas in it. I was wearing shorts and I saw the fleas jump from the carpet onto my bare legs, and I came away with several bites. I would have asked for a different room, but I was already all unpacked and I just didn't want to deal with it. Now to give you some perspective about me, I have stayed at $5-10 a night rooms in southeast Asia. I am not some OCD snob. I realize you get what you pay for. At $150 a night in the bay area, I wasn't expecting a lavish 5 star hotel. However, I don't find fleas acceptable for $150 a night. I called the manager Curtis 2 days after my stay and requested a refund. It was denied. Basically he explained to me that he could not find any fleas in the room. To you, Traveller, I warn you. Pick a different hotel. Why take the risk? Maybe you don't get fleas, but if you get something bad, management will not provide you with decent customer service to mitigate your negative experience.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Jeremy J, When you contacted me last Friday morning, your first words were “I found a flea in the room, I demand a full refund, and if you do don't give me one I will dispute the charge”. When I apologized and informed you that we will have the room inspected immediately, you became very upset and stated that if I give you anything less than a full refund, you will write a negative review on trip advisor and many other websites. While I sympathize with the issue you reported after your stay with us, we still investigate all claims to determine reasonable compensation and corrective action if needed. Immediately after your call, I turned on all the lights and turned on the heater in the room knowing that fleas are attracted to both light and heat. I covered the floor with damp warm white rags spaced one foot apart, and placed a bowl of warm soapy water on the floor. I checked every 30 minutes for 3 hours. During that time I did not find any signs of fleas. I also conducted a thorough search of the chair and mattress. Even though I did not find any fleas, I contacted a licensed exterminator who benefits greatly from discovering any signs of insects. The exterminator did not find any indication of fleas or other insects. While this is a pet friendly property, we restrict pets to one area of the hotel to better accommodate guests with allergies and to allow for a better and more effective preventive maintenance program. We will continue to work hard to create the best experience reasonably possible. Sincerely, Curtis

"Disappointed."

1
22/08/2017

Room overall was acceptable. Breakfast was passable. Did not use Internet. Our car was broken into and I saw at least one other car with a broken window as well. Motel has no security cameras or security staff. No staff I spoke with about the incident seemed the least concerned with the fact vehicles were being burglarized and one staff member went so far as to laugh when I reported it to him. Other staff were rude and unprofessional in other areas as well. For example: two other guests and I were talking in the back of the motel near what I now suspect is a housekeeping room. Out of nowhere, two staff members started cleaning out what I now assume were the dryer vents on the outside of the building stirring up lint and debris all over the area, including all over us. This caused all of us to start coughing though the employees continued their labors. Naturally, we had to scatter in order to breathe again. Overall, my impression is that rather than view we guests as potential long-term clients, this motel and its staff view guests as one-night stands and treat us as such. Thus, the facility offers no incentives to encourage returning there like exceptional customer service or amenities. I have family in the area and visit several times a year but I would not stay here again – not even at half the rate.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Cheryl S Thank you for the review regarding your stay with us 2 months ago, we appreciate all forms of feedback. Most vehicle break-ins are a crime of opportunity, and almost always a result of valuables being left out in clear view. The other vehicle that was broken into last June left an empty purse on the front seat. There is a high probability by your own admission and by no sign of forcible entry that your car was left unlocked, allowing easy access to both your car and trunk release. This is the first occurrence in the time I have been at the property, but theft can and will occur in any hotel/motel or parking lot when valuables or vehicles are not secured. This was the first time during your multiple communications with both me and Best Western that you mentioned that I laughed, or that you communicated an issue with our maintenance person. At no time during my conversation or emails with you did I make light of the issue. The maintenance person does perform routine cleaning of the dryer vent, but was not aware that lint was released into the air. I am confident that he would have stopped immediately if he was aware of your concerns. Best wishes on your travels, Curtis

"Sweetest Breakfast lady ever!"

5
14/08/2017

Hotel staff was awesome, bed was very comfortable and pillows made me want to not get out of bed. The Breakfast lady who was working Saturday morning was the sweetest and most helpful I have ever came across. She was friendly, inviting, and was quick to get us anything we needed. More hotels need ladies like her. You can tell she loved her job.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello robynh453, Thank you for taking the time to share your experience while staying with us. I agree, Carol is a wonderful breakfast attendant, and a terrific person. She never hesitates to ensure that all of our guests have the best experience possible. I look forward to celebrating your kind words with her. At your service, Curtis

"Comfortable stay"

4
13/08/2017

Hotel was basic but clean and comfortable with very friendly and professional staff. Breakfast provided a variety of hot and cold offerings to start the day. Overall a convenient and comfortable stay!

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello kimberlyd818, Thank you for taking the time to share your experience of your stay with us. We hope to welcome you back the next time you are in Danville. At your service, Curtis

"Very nice visit!"

4
31/07/2017

This place worked out great for me!!! It was quiet and the room was wonderfully located in the middle of the complex.I found the staff to be very helpful and gave great room service!! I will come back to this property and stay longer.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello anthonykR7729QL, I am glad that you had a nice visit and that you enjoyed your stay. We look forward to welcoming you back during your next visit to Danville. At your service, Curtis

"Unexpectedly nice"

5
26/07/2017

Normally I'm a Hilton guest exclusively but all around we sold out. Thought I was "settling" with a subpar hotel for one night. Goodness, nice room with a refrigerator and up to date decor. All of staff was incredibly nice, from front desk to breakfast staff, often better than I get at other hotels. Impressed, I'd bring the family here if just needing a place to sleep. Thanks BW Danville

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Dena D, Thank you for the great review and for giving us the opportunity to earn your business. We look forward to welcoming you back the next time you are in Danville. At your service, Curtis

"Everything is just right"

5
16/07/2017

I've stayed here many times visiting family over the past 10+ years. It always pleases. Easy stay. Amenities very good. Very clean and the property is well maintained. Breakfast room is smallish but offerings are plentiful.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Peggy B, Thank you for giving us the opportunity to earn your business for the past 10+ years. We will continue to work hard to ensure you have the best experience possible. At your service, Curtis

"BW in Danville, Ca."

5
15/07/2017

Right off Freeway 680 great location, clean rooms, friendly service. Great breakfast, Enjoyed my stay looking forward to returning on my next business trip. Great restaurants across the street. Shopping not far away...

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello emilygM8209AN, I am glad you enjoyed your stay with us. We look forward to welcoming you back during your next business trip to the area. At your service, Curtis

"Visiting familiy"

4
12/07/2017

Out from Chicago for a long weekend to visit family. This hotel was close to the family's home. Like Best Western's because they are all a little unique and you can tell the innkeepers take pride in their properties.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Claudia L, Thank you for taking the time to share your experience of your stay with us. At your service, Curtis

"Good Value / Fasr Internet / Recently Updated Rooms"

5
10/07/2017

Best Western Danville is a good value. The rooms have been recently updated. Internet speeds are fast. The hotel met or exceeded all of my expectations. I'm a repeat guest. Nothing to complain about and that's a good thing.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Randall J, We appreciate your business and for taking the time to share your experience. I am glad you enjoyed the update to the rooms. We refreshed the rooms a little while ago with new paint, carpet, lamps, etc. We have an exciting renovation planned at the beginning of next year that will include a complete renovation of our lobby, breakfast room, and new furniture for all the guest rooms. We look forward to welcoming you bake during your next visit. At your service, Curtis

"Nice to come home for a quick visit"

4
06/07/2017

I grew up in the Alamo-Danville area and it was nice to return for a quick visit. Our room was beautifully appointed and quiet. The staff was very friendly and breakfast was quite good. Danville has grown quite a bit since I left and it was nice to drive down "old 21" to see how much has changed. Will definitely plan to use the Danville Sycamore Inn as base on a future visit.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Dave A, Thank you for staying with us, and for sharing your experience. We look forward to welcoming you back the next time you visit Danville. At your service, Curtis

"Quick stay"

4
05/07/2017

This was a relatively quick stay. I've stayed at best Western before when I canbecause the rooms are decent for the price and usually clean. Even though they include breakfast the only thing I could partake of on the special diet I'm in is eggs. They were not real eggs where were mixed and did not taste good. And for a vegetarian the potatoes were mixed in with beef. Other than that for my purpose the room was good for a decent price especially for and we are retired person. As for the food there's a diner attached to the hotel as an alternative to their breakfast.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello 612sandrae, Thank you for sharing your experience of your recent stay with us. We have been updating our breakfast buffet based on the valuable feedback we receive from guests. We do rotate items as often as possible to offer variety for our guests staying multiple nights. It sounds like we offered corned beef hash the morning you stopped by for breakfast. In addition to a meat option, we also offer vegetarian options. The breakfast attendant would have been happy to direct to you other options on the buffet. At your service, Curtis

"Good place to park for a few days"

5
05/07/2017

Liked this place. Clean, well kept, quiet, and comfortable. I would stay here again. (<- That's my indicator of a good place.) The breakfast was tasty and the coffee hot and good. They even served turkey sausages. Yum!

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello David F, I am glad you enjoyed your stay with us. We look forward to welcoming you back the next time you are in Danville. At your service, Curtis

"Great"

5
04/07/2017

Was a great experience the staff is very friendly and accomadating Rooms are clean and comfy. Prices get a little high on the weekdays but it's a very nice location with great customer service would definitely recommend.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello carly m, Thank you for the 5 star review, and for recommending the hotel to others. At your service, Curtis

"Friendly helpful staff, clean rooms, comfy beds, & great price in this area!"

4
26/06/2017

I had to fly a crew of six to this area on a budget...this hotel was the only affordable option that looked safe. Pleasantly surprised by more than I expected: spacious clean rooms, updated decor including granite counters in the bathroom, comfy bedding, amenities. Lovely plantings along walkway give the place a nice California feel. Generous breakfast. Front desk staff very pleasant, courteous and helpful. Location excellent, quick access to the business districts nearby. Will be back.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello 877davidhs, Thank you for the great review and positive feedback. We appreciate the opportunity to earn your business, and look forward to welcoming you back next time. At your service, Curtis

"Best value for the buck"

5
25/06/2017

Fine staff, breakfast is good and the amenities are ample. We travel often and stay at hotels we are familiar with and we have seldom had issues with any of the ones we stay with regularly...if bad we wouldn't be here!

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello 877davidhs, Thank you for taking the time to share your recent experience with us. We look forward to welcoming you back the next time you are in Danville. At your service, Curtis

"Look somewhere else"

1
15/06/2017

The floor was more comfortable than the bed, the hallways were musty and smelt like mildew, the pool was out for everyone to see including the people in traffic on the freeway and the guests at the restaurant next door. And the half the staff really didn't care if they were helpful or not.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello leeannp485, I am sorry you did not find the bed to be satisfactory. Beds are one of those items in hotels that are almost impossible to please everyone with. All of the beds were replaced a few years ago, and our guest scores for a comfortable bed is currently well above the brand average. A majority of the feedback we recieve is also positive. We will take your valuable feedback and look into ways we can continue to create the best experience possible. At your service, Curtis

"Visiting for Grandson's Graduation"

5
12/06/2017

We have stayed here many times and the resent refreshing of the hotel has really made it feel almost new. We have alway been treated well and we travel with our Dog and they always welcome him as well. Now they have the Black Bear Diner attach which replaced Denny's and it is really an improvement. Give it a Try.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello MILES G, Thank you for the 5 star review. I am glad you enjoyed the updates to the property so far. We have many more planned in the near future. We look forward to welcoming you back. At your service, Curtis

"Very clean and very convenient ..."

4
11/06/2017

I recently stayed at this property for a 2 night business trip and I was pleasantly surprised. I usually stay at a Marriott but they were all sold out in the area so I decided to try this place. I can honestly say that I will stay here again. Check-in was a breeze and the room they gave me was clean and roomy. The bed was comfortable and even the TV remote was sanitized (see photos). Bathroom came with all amenities and the Wi-Fi worked flawlessly. Property is also conveniently located right off the freeway but once in the room you can't even tell because of how well it's insulated. I highly recommend this place.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello bigdaddypooh, Thank you for sharing your experience regarding your recent stay with us. We appreciate the opportunity to earn your business and look forward to welcoming you back. At your service, Curtis

"Best Best Western EVER"

5
07/06/2017

Will always use this hotel! The staff are kind and helpful. The breakfast was excellent. The coffee was perfect. The rooms are great, quiet and clean. Anytime I have to travel to Danville, this is the hotel I will book.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello debrawZ7814ZY, Thank you for the great 5 star review. We look forward to welcoming you back the next time you are in Danville. At your service, Curtis

"Won't stay at a Best Western EVER again!"

1
29/05/2017

Hotel is extremely dated. Live music from the restaurant directly across the street will prevent any reasonable hours of sleep. Remote control of tv did NOT work. Hallway to room and room smelled old and like stake cigarette smoke, although non smoking room was requested. Woke up to the overwhelming smell of marijuana. Guest in room directly below us was enjoying a marijuana joint on the patio of her room. The asthma flare up that my children experienced as a result of this incident, in my NON-smoking room, is beyond unsatisfactory!

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello christinesY2193CZ, Thank you for taking the time to share your experience of your stay with us. Many aspects of the hotel were renovated at the end of 2015. This included new carpet, paint, and wallpaper in all of the guest rooms and hallways. New chairs and lamps were also added to the guest rooms. We plan on completing the renovation in 2018 by replacing guest room furniture, renovating the lobby, and refreshing the breakfast area. I deeply apologize that you encountered marijuana smoke from the guest patio below your room. We do have a smoke free policy for all of our guest rooms. It would have been our pleasure to intervene if given the opportunity. Sincerely, Curtis

"Good pet friendly "

3
28/05/2017

Room was stuffy and could not get enough air flow. Bed was hard and not very comfortable. It was loud and made for tough sleeping, with road and people noise. Breakfast as minimal but there is a place for per waste and bags. There is also a small fenced patio for dogs. I wouldn't stay in this location again.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello worldview2016, Thank you for taking the time to share your experience of your stay with us. I am sorry that you do not plan on returning. We will use your valuable feedback as a training tool to ensure we continue to improve, and create the best experience possible. At your service, Curtis

"Another Best Western gem"

5
28/05/2017

Everything about this Hotel is tops. The room, the beds, the pillows, the location, the appearance and above all the staff. And Danville is a lovely town. The proximity to Silicon Valley could also be of importance. Worth visiting!

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello johnmLosAngeles, I am glad that you enjoyed your stay with us. I look forward to sharing your great review with all of our staff. We look forward to welcoming you back the next time you visit Danville. At your service, Curtis

"Quiet and comfortable"

5
22/05/2017

Very well maintained and comfortable hotel. All amenities. Nice breakfast with lots of variety and ample seating. Everything works as it should ! Clean and quiet. Restaurant adjoins hotel. Highly recommend.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello 29margueritem Thank you for the great review and for recommending the property. We look forward to welcoming you back the next time you visit Danville. At your service, Curtis

"A good vacation trip"

5
20/05/2017

We loved the breakfasts and thought the room charges were very reasonable, considering we didn't have to leave the hotel and find a breakfast place. The quality of the breakfast items was excellent and it was obvious the person preparing them all was on the job and doing it very well. The room and the beds were very comfortable and the room's amenities were of high quality. Being located right off the freeway was also a benefit.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello P9386LAgarym, Thank you for the 5 star review. I am glad you enjoyed your guest room and the breakfast. We will continue to make adjustments to the breakfast based on the valuable feedback we receive from our guests. At your service, Curtis

"Great hotel"

5
24/04/2017

Friendly staff, nice clean rooms, good breakfast. From the time we checked in until we left we enjoyed our stay. Rooms seem to have been updated recently. Breakfast has numerous options and is varied each day! Staff was always friendly and helpful!

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Clinton H, Thank you for the 5 start review. I am glad you enjoyed your stay with us. We did finish our first phase of a renovation at the end of 2015. This included new carpet, drapes, paint and a few other items. We plan to complete the second and final phase of our renovation at the beginning of 2018. This will include new guest room furniture, a lobby refresh, and updated breakfast room. At your service, Curtis

"Worth the Stay"

4
22/04/2017

For the price point and the positive attitude of the personnel, it is the best value for the dollar when compared to alternatives and allows very easy access not just to the enjoyment of the Danville community , but the Tri Valley area and Walnut Creek communities as well for both business and pleasure.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Kemp M, Thank you for the review. We appreciate the opportunity to earn your business again and look forward to welcoming you back. At your service, Curtis

"A hideaway in the midst of chaos"

4
20/04/2017

Amenities not on site are next door or a block or two away, or are discounted or free, with consideration for AARP and government employees. The Bishop Ranch business park is only a mile away, with an enormous selection of stores, a deli, day spas, and more.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello JamesbK7130MP Thank you for taking the time to share your experience with us. We hope to welcome you back the next time you visit Danville. At your service, Curtis

"Convenient Lodging"

4
18/04/2017

Great overall lodging conveniently located near my cousin's house in San Ramon and Oak Hill Park. Clean rooms, courteous staff, and adjacent to a Black Bear Diner. Could use some updating in room. Recommend to others looking for great value.

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello Otto F, Thank you for taking the time to share your experience of your recent stay with us and for recommending the hotel to others. At your service, Curtis

"Great hotel"

5
11/04/2017

Hotel staff was friendly. The receptionist showed us where our rooms were located. Where we would find the breakfast hall in the morning. The breakfast by the way was delicious. I had eggs and ham with fresh fruit and my boyfriend had a waffle

Curtis C, General Manager at Best Western Danville Sycamore Inn, responded to this review
Hello liz0g, Thank you for the great review. I have shared your wonderful feedback with our team. We look forward to welcoming you back the next time you visit Danville. At your service, Curtis

"Good Example of Best Western Quality"

5
08/04/2017

Look I am an unabashed Best Western Guy. Period. This was my first stay at the Best Western in Danville. My daughter and I attended a San Jose Sharks game and after went to the hotel. The price was spot on. The hotel was clean, and just a very nice place. As we were driving to the hotel, my daughter asked if we could find a Black Bear Diner for breakfast. What was attached to the Best Western in Danville? A Black Bear Diner. Our stay there was very good. The staff very professional and friendly all rolled into one. Next time hockey is on the agenda, we will stay at the Danville Best Western. Everything about it was praise worthy.

Curtis C, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Hello Dusty R, Thank you for the 5 star review. I am glad you and your daughter enjoyed your stay with us. We look forward to welcoming you back the next time you're in the area for a hockey game. At your service, Curtis

"BW Stay"

4
26/11/2016

Very quiet, comfortable clean room, breakfast ok 1st am, 2nd am the eggs (?) were like rubber, & the roasted potatoes were obviously not fresh! Waffle maker fine! The location good, right off a freeway, & parking was fine.

"Great hotel close to fun area and 680!"

5
22/11/2016

I traveled to Danville for business and enjoyed my stay at this hotel. The property was clean, safe and employees were very helpful and friendly. The hotel is within walking distance to restaurants and shopping. I will definitely stay here again!

"No electricity no hot water"

1
18/11/2016

No electricity no hot water. No emergency generator no offer to compensate customers for inconvenience Manager could provide no eta. Emergency lighting provided through glow sticks. Front desk service not even willing for a late checkout so people could wait to get ready when power was restored.

"There're better Best Westerns"

3
06/11/2016

Nothing about this hotel was particularly bad, it was just not as awesome as it could have been. The rooms were clean, the staff was tolerant, if not friendly. We had a backed up toilet, but it took over forty minutes to get someone up there to fix it, and we were checking out anyway, so we ended up having to use the bathroom downstairs in the lobby.

"Prices don't justify the old and often noisy hotel"

2
05/11/2016

I stay here when I want to visit Danville but lately been moving farther out because the prices they are charging lately are way out of proportion for the quality of the hotel, rooms, noise from highway and other guests, etc. When you can book it for under $100 it would be a good value. At $150-$180 you will feel ripped off.

"Great location and great value !"

5
29/10/2016

This Best Western is in a wonderful location and is a great property. It is the motel style where you park right outside your door. The motel was clean and the people friendly. Would stay there again in a heartbeat.

"Nice and clean hotel"

4
11/09/2016

This was a very nice Best Western. They had a good breakfast and the rooms were very clean. The staff was very accommodating and the hotel was nice an quiet. I did ask for an I interior corridor room, because I don't like my door out in the open for security reasons. The staff was happy to accommodate my request.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Hello and thank you for the positive review. We look forward to seeing you again.

"Great stay"

5
28/08/2016

Love the location . Great size room . Nice decor . Great breakfast . Friendly professional staff . Safe . Close to iron pony exercise trail . Loved Amici's across the street for dinner . Parking nice . Pretty landscaping .

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for the great review. We look forward to having you again.

"Sycamore Inn 2016"

4
28/08/2016

We often stay at this hotel due to it's close proximity to the area we visit. Always very accommodating, and friendly staff. Hotel serves breakfast each morning and has a good variety of items. Staff is extremely friendly and helpful. We have never had a bad experience staying at this hotel.

"Tesla charger and location were great!"

4
24/08/2016

The Danville CA location was very good--near nice restaurants. We chose this because of the Tesla chargers, but found the staff very friendly and the rooms clean. Good size fridge helpful, small microwave could have been a bit bigger.

"Critique"

4
04/08/2016

Hotel staff was great, very friendly. The hotel is a little outdated, but clean. The only problem is that there is not a elevator. They do have a great suite we stayed in. The restaurant next door is VERY good, highly recommend it. The pool was nice, and it is convenient to the freeway and the Blackhawk Museum

"Great Location"

3
31/07/2016

This hotel was in a great location. Right off the freeway and within 40 minutes of San Francisco when there is no traffic. Downtown Danville is right across the freeway from the hotel and down a ways but very close. I recommend going to Downtown Danville for some shopping and outdoor eating. What a cute little town. The hot breakfast at this hotel was disgusting and fake but the continental part of it was fine.

"Hotel needs serious work"

1
17/07/2016

Rooms were dated. Need to renovate the hotel. Breakfast was disgusting, Food was not cooked. Would not stay here again. Swimming pool has a sign that states, If You Have Had Diarrhea In The Last Seven Days. Please Do Not Enter The Pool. Are you kidding me? No one used the pool area. This scared everyone off. Place is chancy at best. Not worth the money either!

"Clean and comfortable"

4
14/07/2016

Stayed here one night before attending a professional development conference. Check in was easy and the room was clean and comfortable. The hotel is adjacent to a Black Bear Diner, making dinner easy. Staff was apologetic that breakfast was not available before I needed to leave in the morning. Freeway noise did not bother me. The parking lot did get completely full by 10 p.m.

"Very comfortable stay "

4
13/07/2016

Well situated for the freeway. Comfortable and clean rooms. Sadly were not able to accommodate any of our requests to have rooms together or on ground floor despite booking months in advance. Couple of maintenance issues fixed immediately. Excellent breakfast available. Would definitely return.

"Very clean room, amazing staff"

5
06/07/2016

I cannot emphasize how clean this room was. You also get a lovely hot/cold breakfast assortment every morning. The staff is very accommodating and pleasant. This is a wonderful bargain and a great location.

"Family Gathering"

4
02/07/2016

Parents and siblings were in Danville for a family wedding. Of the many possible selections of hotels/motels, those of the family that stayed at the Best Western Danville Sycamore Inn found it to be of great value for the price and very centrally located for our needs. We would certainly stay there on another occasion.

"This hotel exceeded my expectations"

5
28/06/2016

The room was comfortable with a great bed. The breakfast offerings exceeded my expectations. The hotel is very convenient for my needs and is surrounded by great restaurants and shopping. Most of all, every staff member provided five-star service going above and beyond to make us feel valued and welcome.

"Nice Location"

4
28/06/2016

Stayed here for a night on my way through the Bay Area for work. Manager extremely helpful in getting a ground floor room for me. The restaurant next door is very convenient, as well as the location near the shops on San Ramon Valley Blvd.

"Great location, quiet room and good value"

4
15/06/2016

This has become my go to place when staying in the valley. I have stayed in the Marriot, Courtyard Marriott, Hyatt House, Holiday Inn and La Quinta and all are good but this one feels very warm and home like. The breakfast isn't the best...but the rooms are larger, quiet and the beds are just great. I have always felt welcome by the staff like a small hotel/BnB feeling and a warm welcome. If you are looking for a place with good value and quiet with large rooms and a great bed...this is the place for you.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for the review. We hope to see you again, as we continue to make improvements to our breakfast and amenities.

"Very positive review"

5
15/06/2016

Outstanding Best Western Property in every aspect. Rooms a little on the small side, but very clean, fully equipped with Micro, fridge, flat screen TV, desk, luggage racks (2), nice bed linens, nice towels, well working A/C, enough room lights, helpful staff, lovely small pool, safe handy parking, quality room magazines, excellent full complimentary breakfast and restaurant adjoining.! Rooms are a little on the pricey side, but very quality property.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for the positive review. We take great pride in our little hotel.

"SHEETS WILL KEEP YOU UP ALL NIGHT"

2
14/06/2016

Good location, poor value, fitted sheets slide off the bed corners each time you shift, no elevator. We spent 5 nights miserably because of the sheet issue. My father-in-law and galpal also experienced the same sheet issue. For the price, I am giving this rating a VERY POOR -- because of the value (or lack thereof).

"It's just fine."

4
12/06/2016

We needed a place to stay for one night, something with quick access to the freeway. This hotel did just fine. The room was clean. There is a good California breakfast restaurant adjacent to it (if you don't want the free breakfast included).

"dog tolerant not friendly"

3
04/06/2016

Location is good close to walking trail, right next to freeway but noise wasn't too bad. Pet room was on 2nd floor with no elevator. They have you sign a document your pet will not touch any thing in the room, how friendly is that. No mention of the policy when room was booked. I have stayed at Best Westerns where they give you a blanket and water bowl for your pet.

"No frills, but a good value in a high-priced area"

3
01/06/2016

Very basic digs but it was clean and all was in order. Danville is a very pricey area. I was here for an event where the overnight accommodations cost $250/night, so I opted for BW. It was fine except for the fire alarm going off at 7:30 am (false alarm.) When I checked in after 5 pm, the desk person had to herself leave to make sure the room was ready. What's with that? Check-in is supposed to be at 4. It's nothing fancy but an okay place to hang your hat.

"Great place to stay!"

5
23/05/2016

Wonderful place to stay. The employees made you feel very comfortable and at home. I highly recommend staying here as it is close to everything! Make sure to talk with Carol in the Breakfast dining area, she is such a sweetheart, warm and kind to everyone.

"This Best Western is functional...."

3
23/05/2016

We called the Best Western Sycamore Inn and we found that they were completely full. So, we went online to check that out. We found a room with no problem. The place is very clean but not the most attractive spot. The staff is very helpful which is important when you are in a new place. As for the breakfast. Pancakes and omelets are rather rubbery. We opted for the yogurt and hard boiled eggs with decaf coffee. It`s a functional motel with very comfortable beds and it is very clean which makes it welcoming when you are tired and looking for a good reliable place to stay. It is dog friendly which is good as long as the dog does not bark. There is not a whole lot to do but the area is beautiful in the Spring with green hills..

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for the review, Danville is a great little town. My apologies for being told we were sold out, perhaps we had cancellations that day. We will use your feedback to continue to make improvements to our service and amenities.

"great location, great stay"

5
19/05/2016

We stayed here while visiting friends in Danville. Location was a 5 minute drive from our friends and all amenities. Breakfast was good. Restaurant was really good too. Pool was really small although we didn't end up using it. Beds were really comfortable, room was spacious and shower had lots of pressure - bonus! whole place felt really clean and well cared for. Would definitely stay here again!

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Hello and thank you for posting a review of our little hotel. We are glad you enjoyed it and we look forward to seeing you again.

"Great Service"

5
13/05/2016

Very helpful staff made our mistakes go away and made our stay very enjoyable. It was dog-friendly and the location is very easy to find. We highly recommend this place. It is within walking distance of at least 3 great eating places and a very nice walking trail.

"Danville"

4
02/05/2016

Best Western is well located, clean and comfortable. Black Bear Diner is next door and offers an option for dining. We stay at the hotel when we are in town due to it's location to town and family. Always clean and comfortable.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for taking the time to provide a review. We look forward to seeing you again.

"The Only Game in Danville"

5
26/04/2016

When you have a lock on the lodging options in a small community, its important to maintain an image that is consistent with the community you represent. Danville is considered affluent, popular & intelligent and this BW property does everything to maintain a first class representation of its property at a higher than average price point for a BW property if it were not for the exclusivity. Breakfast could be well improved as the inclusive feature, unless the object is to get a real breakfast at the adjoining Black Bear. The "pool" is essentially a larger wading area and the property could be better off without it. Excellent staff from front desk to housekeeping! The presence of a well maintained floral area adds to the ambiance of a smaller overall property and we woud recommend staying in the inside versus outside area. Some of the best room decor in a BW property we've experienced and the interior color scheme made the room feel bigger than it was, a definite plus point when you spend a lot of time in hotels. The convenience to the immediate Danville shopping/dining areas is a big plus and we highly recommend experiencing In Contro Ristorante downtown Danville...get the lamb chops!

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for taking the time to write a review for our property. We hope to see you again.

"Wonderful Family Stay in Danville"

5
24/04/2016

We stayed for a lacrosse tournament and the Sycamore Inn was just a block from all the amenities of downtown Danville's restaurants and shops. A peaceful and quiet property close to everything. We will stay here again.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for the positive online review. We were all rooting for your team, and your bus driver was very nice. We sincerely hope to see you all again.

"Just plain dated"

3
22/03/2016

Just old and run down. Smoking area all over outside areas, may as well be a smoking permitted hotel. Limited cable Tv selections. No elevator. Wall heating/AC. Pool very tiny, breakfast room tiny. Employees friendly. Compared to other choices in this upscale area this hotel needs major renovation, almost knockdown and start over.

"Best Western Danville"

5
18/03/2016

This hotel was very clean. The bed was very comfortable. Professional staff. Would stay here again. Only 10 minutes to the San Ramon Conference Center. They give you passes to use the gym that is just a couple minute drive away.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for your recent review of our property. We look forward to seeing you again in the future.

"You get what you pay for"

1
18/03/2016

Before I even got in the room I could smell the rank odor, the odor of an old need to get work done to hotel the whole room just didn't smell clean right down to the bedding. The comforter on the bed had a spot on it, don't know what it was and wasn't getting close enough to find out, and the carpets didn't look like they had been vacuumed in a while (when I came in the following day I had to get the housekeeper to vacuum the carpet)

"March 9, 2016 Stay"

4
15/03/2016

Nice and courteous staff and more than happy to help with any travel needs. Hotel location is close to restaurants and place of business. Free Wi-Fi and a safe location. Bed was large and very comfortable. TV was nice and internet was available. Breakfast is free with stay.

"Meets all your needs with friendly staff"

4
10/03/2016

Spent two nights recently and was pleasantly surprised with the cordial and helpful staff. Free breakfast included options a cut above the typical breakfast buffet. Would definitely stay there again if traveling in the area

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for the positive review. We strive to enhance every guest stay, and we look forward to seeing you again.

"Corvette Club Blackhawk weekend."

4
10/03/2016

Our Corvette Club booked this hotel in Danville because it is centrally located and only a few mile from the Blackhawk Museum. They gave us a good group rate for this area and provided clean attractive rooms for us to stay in. Very nice staff took care of all of our request and provided a good hot breakfast.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for the positive review, we are sincerely glad you enjoyed your stay. Your club was an enjoyable treat for our hotel and we had the opportunity to drool over some fantastic cars.

"Continues to impress over stays of many years"

4
09/03/2016

My husband and I have stayed here many times over the last 10 years to visit my sister. Spacious king room. Accommodating for our electronics. Good BW-style breakfast but with additional variety. Clean. Great location. Rooms have interesting wall photos of old-time Danville supplied by the Museum of the San Ramon Valley (a great visit).

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for the positive review. I will share your comments with our staff, and we look forward to seeing you again.

"Slumlord's Delight"

1
03/03/2016

First, the entire property smells bad. The reception area is tiny and downright ugly. The air-conditioning system was loud and didn't work well. The bedsprings were shot many years ago and the quality of the bedding was up to jail standards. I don't think there were bedbugs, however. There were no movies on-demand and the TV choices were few and full of commercials. Worst is the noise level from the freeway and other guests coming and going at odd times, such as 3am. What was jokingly called "breakfast" was an assortment of items that were so stale I assumed they were purchased at Costco in bulk years ago. The staff barely speaks English and is completely unconcerned with what should be their responsibilities. All this for a price that would have bought us a night at the Claremont!

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we work hard to ensure the comfort of every guest. Our rooms we renovated just last Summer, and we spend about $900.00 per month on new linens. Our A/C's were serviced on Monday and we will continue to make improvements throughout the property to provide the best service possible.

"Great walkable location to downtown Danville"

3
02/03/2016

Spacious n comfy room w micro n fridge n nice lotions/soaps. Locatiion right by fway yet I had quiet interior room w nice buzz of fan system to drown noises. Appreciated free pc n print at front desk for my biz papers. I missed breakfast but grabngo bag of fruit, water n bar was something yet minimal. Front desk clerk nice. Across st is lovely shop ctr w Starbucks, deluxe gym n few rstrnts. Near hotel is very good n friendly diner. I'd stay here again just to walk downtown n peruse delightful dtown danville.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for the nice review. We look forward to seeing again in the future.

"A very nice hotel!"

5
06/02/2016

My husband's words were "one of the nicest hotels I've ever stayed in!" which is a great review coming from him. Recently remodeled, clean and great amenities. The beds were incredibly comfortable. Danville is a great area!

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for the nice review. I am glad you enjoyed your stay and we look forward to seeing you again. Sincerely, Roman

"Good value in a pricey area"

4
20/01/2016

This is a good value in a really pricey area. The room was very nicely appointed, large, modern and comfortable. I wish this hotel (and most others I stay at) would pay for HD television. It's sad to watch such a nice widescreen TV in standard def. But I wasn't there to watch a lot of TV.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for taking the time to send in a survey. I am glad you enjoyed your stay. We will use the feedback from our guests to continue to improve the hotel and it's services.

"Danville Family visit"

4
01/01/2016

Very reliable good, clean and quiet room with good reading lights. Convenient location. Exceptional staff:courteous and conscientious Have stayed there before when visiting family. Will stay there again.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for sending in a review. We look forward to seeing you again. Sincerely, Roman

"Immaculate and Spacious Accommodations"

5
06/12/2015

One of the nicest Best Westerns I have stayed at in a while. Our room was ultra clean and well appointed, with plenty of space and a great layout. Breakfast offered many options, including fresh fruit, waffles, eggs, and oatmeal. Close to Highway 680, but very quiet. Highly recommend.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Thank you for taking the time to submit a review, I am glad you enjoyed your stay and we look forward to seeing you again.

"Great place to stay in Danville"

5
01/12/2015

Used to live in Danville and when I visit I like to stay close to family and friends. The BW is a perfect place, with nice comfortable rooms, clean and quiet, great breakfast,with easy parking,and a very staff.

"Survey"

3
24/11/2015

Good location, clean and has good Diner next door. Slippery sheets came undone and TP & Kleenex on the cheap side. Close to the Bay Area, San Jose with easy access to I 680. Quite for being close to the highway. Shell service station next door with a Black Bear diner with great service & very good selection of food.

"Great Choice!!!"

4
16/11/2015

I stayed here on a business trip...I was a bit worried about the proximity to the freeway but was pleasantly surprised !!! Not to mention the Black Bear Dinner that is attached to the hotel....GREAT COMBO!!!

"Best Hotel"

5
16/11/2015

I always enjoy this Hotel good breakfast, clean, comfortable beds, good T.V. reception. the lobby has computer close to frwys next door to shopping center and entertainment it is dog friendly. staff is helpful

"Gartland's So Cal. Trip"

4
04/11/2015

Very Good trip stop on way to so cal. from the northwest. Came off the most efficient route ( south on I 5 to visit family). Only observation is the price at $160 per nite is a bit high for a Best Western, non-suite hotel. However location is convenient, clean, well appointed and facilities for a pet are convenient if you select a lower level unit. You won't be upset if you select this property.

"Great!"

4
23/10/2015

Girl's get-away..hotel was perfect for us. Very clean, comfortable beds and pillows, recently updated. Our room faced the freeway but we did NOT hear any freeway noise. Property very well kept and staff were very friendly and accommodating.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Hello and thank you for taking the time to write a review. We hope to see you again.

"Excellent Place to Stay!!!"

5
22/10/2015

This Hotel is the only place that we stay when we are working in the Danville area. We call it our "Home Away From Home." The staff and Room are always excellent. We enjoy their breakfast selections. Everything is clean, and the staff is very friendly.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Hello and thank you for the review. We will continue to monitor our reviews and find ways to improve. We hope to see you again in the future.

"All EV chargers were broken!"

1
12/10/2015

We chose this hotel only because they offered electric vehicle chargers. I specifically mentioned the ev chargers in my booking. Nobody from the hotel contacted me. When we arrived at 11pm, we found out that all chargers were broken. If you drive an electric vehicle, be sure to AVOID this hotel.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Dear Sir, My sincere apology for the charging stations being down. We are currently working with an independent commercial electrician to resolve the issue. In the interim, we have updated our location with Tesla to no longer show a station here until it is fixed.

"Friendly, clean and comfortable"

5
12/10/2015

Stayed while visiting family. Friendly and helpful staff, and a clean comfortable room at a lower price than hotels in Concord, Walnut Creek. Although my room was on the side of the building facing the highway ramp, it was quiet. Best Western is a great value with the included breakfast, too. I am a vegetarian and was pleasantly surprised to find veggie sausages among the breakfast options. Easy check in, and check out. Enjoyable stay.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Dear Guest, Thank you for the positive review and we look forward to seeing you again in the future.

"Super Convenient"

3
11/10/2015

This facility is located immediately adjacent to the I-680, at the Sycamore Canyon off-ramp. This older hotel is slowly undergoing renovation, the restaurant is being redone as a Black Bear Diner. Maybe they will come up with the idea of joining the 21st century and putting in room safes in each room. The pool is very small, more of a place to get wet than to swim. The rooms are very ordinary but they do have relatively fast WiFi and a large screen HD TV. The front desk staff are jovial and pleasant. There is a gas station immediately adjacent in the event that you need gas. Directly across the street (Camino Ramon) is The Rose Garden, a newer shopping center, with several of Danville's better rated restaurants and a Starbuck's Cafe as well as a higher quality specialty grocery store. On the western side of the I-680/Sycamore Canyon interchange are several older shopping centers with more restaurants, groceries stores, pharmacies and specialty stores. We did not have any problems with freeway noise despite the proximity to I-680, perhaps we are so close that the noise goes up and over the buildings, or the lot is depressed just enough so that it escapes the noise envelope. Wether this is the case for every room on the property, we can not say.

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Dear Guest, Thank you for the review, we will continue to make improvements to this quaint hotel.

"Visited my family in Danville"

5
08/10/2015

I came to visit my Aunt. Her mother-in-law celebrated her 90th birthday. The hotel is 5 minutes away from my aunt house. So it was great since I didn't rent car and my aunt drove me around. The hotel was nice, the room is big and clean. The breakfast was ok. Not many selection but I liked the salsa dip the hotel provided. There are some good restaurants on the opposite of the hotel. My friend came over from SF around 9.30pm, and we wend to the Pizza restaurant just across the street. Overall: Excellent hotel to stay. Definitely will stay here again in the future. Planning to take my family next time.

"Lovely place to stay...."

5
07/10/2015

Stopped here again for the 3rd or 4th time on our way to visit relatives further south. We feel very comfortable and well cared for by the friendly staff. Especially " Rose". This is a Dog friendly establishment ....yet the rooms are as clean as can be! The city of Danville has great choices for Restaurants. We personally love Piatti's, but can't wait to try others on our next trip! Nice people. We are making it our yearly stop or more if we can!

Roman G, General Manager at BEST WESTERN Danville Sycamore Inn, responded to this review
Dear Guest, I am very pleased that you enjoyed your stay here. We are a small hotel, but we pride ourselves on maintaining the friendliest staff. We look forward to seeing you again. Thank You

"Excellent "

4
06/10/2015

We stayed here because all other choices were full. I am glad we did. Right from the start I was impressed with the service. When I was having problems managing the door to our room, a maid who was making ups room nearby came to help. We were late to breakfast one morning and the clean up person graciously let us get breakfast and left all the breakfast buffet for us. And the breakfast selection is good. The rooms are clean and recently updated and decorated attractively.

"Unexpected Pleasure"

5
05/10/2015

We booked our stay at Best Western for the great rate when visiting our daughter at Saint Mary's College. The hotel was easy access to the 680 freeway, Saint Mary's College and Walnut Creek. Also the restaurants across the street were wonderful.

"Great Place"

4
21/09/2015

was only there one night for a quick trip, hotel under remodel construction but did not interfere with our stay. All staff were friendly and courteous. Highly recommend it for value and convenience of location.

"Good Experience at Best Western, Danville"

4
14/09/2015

My friends and I found the location at the Best Western, Danville very convenient to easy access on/off freeway and restaurants across the street. Staff very friendly and accommodating.I would definitely stay there again when in the area.

"Not A Bad Place"

3
03/08/2015

This Best Western will garner better reviews when their remodeling is completed. The room is very comfortable, and the hotel employees are very pleasant. I could not give it a better rating only because of the remodeling going on. But not a bad place for the price.