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SureStay Hotel by Best Western Castro Valley, Castro Valley

3954 E Castro Valley Boulevard, 94552-4811, Castro Valley, United States - Vedi su una mappa
SureStay Hotel by Best Western Castro Valley - Area esterna Il SureStay Hotel by Best Western Castro Valley è situato nel centro di Castro Valley. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il SureStay Hotel by Best Western Castro Valley si trova vicino alla costa, con tante e imperdibili cose da fare e da vedere, tra cui nautica da diporto, vela, pesca e visite turistiche. Il centro di San Francisco e attrazioni come il Golden Gate Bridge e il Fisherman's Wharf sono a pochi minuti di distanza. Nelle vicinanze dell'hotel si trovano numerosi luoghi di intrattenimento, musei e aree ricreative all'aperto, oltre a un'ampia scelta di ristoranti in grado di soddisfare tutti i palati e i budget. Vieni a trovarci e scopri l'atmosfera tranquilla e sicura del nostro hotel. Consulta le brochure sulle attività locali. Ci troviamo a meno di cinque minuti dalla stazione BART (Bay Area Rapid Transit) di Castro Valley. I treni BART offrono collegamenti con Oakland, Berkeley e numerose aree di San Francisco a prezzi molto convenienti, consentendoti di evitare il traffico. Cerchi un'area vivace in cui rilassarti o esplorare la zona, giocare a golf al Willow Park Golf Course o visitare le numerose città nelle vicinanze, tra cui Pleasanton, Oakland e la regione vinicola di Livermore? Siamo a pochi minuti di distanza. I servizi dell'hotel e delle camere includono colazione continentale gratuita, macchina per il caffè in camera, microonde, frigorifero, asciugacapelli, ferro e asse da stiro, rilevatori di fumo e spruzzatori antincendio in ogni camera, accesso wireless a Internet ad alta velocità gratuito, segreteria telefonica/dataport, televisore con HBO®, ESPN® e molti altri canali.


Hotel by Best Western Castro Valley




i vantaggi dell'hotel

  • Colazione continentale gratuita
    Colazione continentale gratuita
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 4 viaggiatori
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Qualità del sonno


916teamsheldon, Eochar, United Kingdom 16/03/2021

The room is extremely filthy. There was visible residue all over the TV screen and the TV base and also on flat surfaces like countertops and top of dresser. I couldn't even put my clothes into the drawers because there was visible dust and pieces of something I could not identify. The carpet had lots of specs like it had not been vacuumed. Also there were visible stains on the sheets that the bed was made with. It seemed like the room was not properly turned over. This is completely unacceptable to leave a room this way and why would housekeeping not relay the state of the room to the office correctly. I started my stay the day after daylight savings time and I noticed that the clock in the room had not been reset. These things made me very uneasy and my stay completely unsatisfactory.

SureStay Hotel Castro Valley, Owner at SureStay Hotel by Best Western Castro Valley, responded to this review
Dear 916teamsheldon, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It would help if you could provide us with more information regarding your stay, in regards to what room you stayed in and what name it was under. It would be of great help so we could see where we went wrong and fix this issue. So this doesn't happen to you or any future guests. Thank you. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerly SSHCV


User 23/01/2021

clean quiet close to everything and having a minimum number of characters has absolutely aggravated me and takes away from a review that is succinct and truthfully transmits my feelings about this hotel

SureStay Hotel Castro Valley, Owner at SureStay Hotel by Best Western Castro Valley, responded to this review
Dear abikerou812, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 510-538-5757 EXT 402. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 52076 Property Manager SureStay Hotel by Best Western Castro Valley

"Quiet, clean and comfy spot!"

celestialdrmz, Citrus Heights, California 12/11/2020

This little gem of a motel is located in a prime spot: near 580/880/238, BART, Safeway across the street and numerous food choices right down the road. The rooms close to the street can be noisy from commute traffic, so it's best to request a room away from the street. The room I stayed in was clean, quiet and the bed was super comfy!! The front desk clerk, Les, is very helpful and polite no matter the hour! Felt very safe here (single female) and the parking lot is very well lit at night.

"My 2nd visit and my 2nd home when in the SF area. "

stuartnewton73, Milly-la-Foret, France 28/10/2019

Have to say this made my trip home again. After been on the road for 2 and half weeks again this hotel made my relaxing days just that. Les you are a star again and so good to see you after 3 years. Again that home feeling when the manager is like that. Room just perfect and the same one I got last time. Peaceful and cosy and just right in Castro Valley to do your things. Bart station 2 mins away so getting into SF no problem. All in all this is a wonderful hotel and great staff. I will go back home again one day.


Jim P, Hendersonville, North Carolina 28/08/2019

My wife and I enjoyed our stay at the Castro valley inn. It is very conveniently located. The rooms are very clean. The beds feel new. Each room has a microwave and a refrigerator. The prices are very reasonable, under $100! The only negative is that what they call breakfast is pastry from the grocery store. I guess that's okay because of the great deal!

"Peaceful ending "

bob t, Birmingham, United Kingdom 11/06/2019

On arrival I requested a ground floor room. After a bit off juggling the helpful manager got me sorted. Nice room, comfy bed, fridge, microwave. The motel is 35 minutes away from downtown. We used the Bart (tube) which ran three times a hour. Dont even think about driving in as can take two hours and parking is $25hr. We enjoyed the motel that much we stayed an extra night. Would have been full marks but there is no pool and it was 100deg. Would return.

"Great location and comfortable stay!"

User 17/05/2019

Clean and very comfortable beds. Location is great and close to main highways, which made our stay very convenient to get around Oakland. 15 minute drive to Oakland International Airport. Staff was very friendly and continental breakfast was included. I would highly recommend this hotel to my family and friends.

"Friendly staff and clean rooms."

User 17/05/2019

My girlfriend and I stayed at this hotel for 5 days. The king size beds were so comfy, we got good night sleep the days we were there. The staff were always there if we needed help or directions to places. The big bonus was having Safeway right across the street to grab groceries. I would highly recommend this place to my friends.

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