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Codice vantaggio

Destinazione

Castro Valley, Etats-Unis

ARRIVO

30/09/2022

PARTENZA

01/10/2022

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2  Adulti0   Bambino

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Codice vantaggio

SureStay Hotel by Best Western Castro Valley, Castro Valley

3954 E Castro Valley Boulevard, 94552-4811, Castro Valley, Etats-Unis - Vedi su una mappa
SureStay Hotel by Best Western Castro Valley - Area esterna Il SureStay Hotel by Best Western Castro Valley è situato nel centro di Castro Valley. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Il SureStay Hotel by Best Western Castro Valley si trova vicino alla costa, con tante e imperdibili cose da fare e da vedere, tra cui nautica da diporto, vela, pesca e visite turistiche. Il centro di San Francisco e attrazioni come il Golden Gate Bridge e il Fisherman's Wharf sono a pochi minuti di distanza. Nelle vicinanze dell'hotel si trovano numerosi luoghi di intrattenimento, musei e aree ricreative all'aperto, oltre a un'ampia scelta di ristoranti in grado di soddisfare tutti i palati e i budget. Vieni a trovarci e scopri l'atmosfera tranquilla e sicura del nostro hotel. Consulta le brochure sulle attività locali.Ci troviamo a meno di cinque minuti dalla stazione BART (Bay Area Rapid Transit) di Castro Valley. I treni BART offrono collegamenti con Oakland, Berkeley e numerose aree di San Francisco a prezzi molto convenienti, consentendoti di evitare il traffico.Cerchi un'area vivace in cui rilassarti o esplorare la zona, giocare a golf al Willow Park Golf Course o visitare le numerose città nelle vicinanze, tra cui Pleasanton, Oakland e la regione vinicola di Livermore? Siamo a pochi minuti di distanza.I servizi dell'hotel e delle camere includono colazione continentale gratuita, macchina per il caffè in camera, microonde, frigorifero, asciugacapelli, ferro e asse da stiro, rilevatori di fumo e spruzzatori antincendio in ogni camera, accesso wireless a Internet ad alta velocità gratuito, segreteria telefonica/dataport, televisore con HBO®, ESPN® e molti altri canali.

SureStay

Hotel by Best Western Castro Valley

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Colazione gratuita
    Colazione gratuita
  • Reception 24 ore su 24
    Reception 24 ore su 24

Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 20 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
13
Molto buono
2
Nella media
1
Scarso
2
Pessimo
2
CONSULTARE I PARERI SU
Affari Affari
8
Da solo Da solo
0
In coppia In coppia
0
In famiglia In famiglia
1
Viaggio con amici Viaggio con amici
1
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Clean and reasonably priced"

5
Susan K, Las Vegas, Nevada 16/09/2022

Our downstairs rooms were very clean and reasonably quiet. The beds were very good. In the lobby, the breakfast offerings had good choices like muffins, toast and cereals. Les will help with anything you may need. He is the best!

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Thank you for staying at the Sure Stay Hotel in Castro Valley! We are glad you enjoyed your stay and thank you for your feedback. We want every guest to feel comfortble as possible so your feedback is important to us. from, front desk

"Cool Stay"

5
Dolores G, Fresno, United States 25/07/2022

When deciding where to stay during an out-of-town family party over the weekend, we didn't just decide on a SureStay/Best Western hotel, we looked for a cool weather city. We were coming from 107 degrees weather in the Central Valley. The SureStay/BestWestern hotel in Castro Valley provided that and more. It provided us with a beautiful weather and pleasent stay. The service was excellent. Thank you!

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Thank you! We are glad you enjoyed your stay at the Sure Stay Hotel. Hope to see you again!!!! From, Front Desk

"Castro Valley BW Disappoints"

2
DJSTX51, Dallas, Texas 25/05/2022

This Best Western property was disappointing. Outdated, maintainance issues, furniture stacked and stored in the closet with a broken light. Poor selection of items for breakfast. I hope that BW will take the time to review their listing of this property.

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Dear DJSTX51, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It would help if you could provide us with more information regarding your stay, in regards to what room you stayed in and what name it was under. It would be of great help so we could see where we went wrong and fix this issue. So this doesn't happen to you or any future guests. Thank you. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, SSHCV

"Best bargain"

3
User 09/05/2022

Motel provides good option in a safe environment compared to others in neighboring cities. We found it conveniently located to East Bay destinations and were able to access BART for trip to San Franciso.

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
We are delighted to hear that you enjoyed your stay with us and succeeded in meeting your standards. We love having you, We hope to see you soon! Sincerely, -SSHCV

"So disgusting and uncomfortable that I left"

1
User 27/03/2022

When I walked into this room I was overwhelmed by the smell of marijuana. After just a few minutes in this room my lungs hurt from the lingering smoke in the soft surfaces. There was an open beer can in the fridge and the walls had dried up drips of some gross brownish liquid. I was so uncomfortable that I left and drove over an hour home rather than stay. The only positive was that when I asked for a refund the guy at the desk was accommodating and kind.

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Dear Nikolette91, On behalf of our entire team, I would like to apologize for not exceeding your expectations. We are sorry the room was not up to standards. We re assure you that our rooms are cleaned and disinfected from top to bottom. All of our rooms are non smoking and sometimes have to deal with customers who smoke in the room, unfortunately the room you stayed at was one of them. Our staff needs to be more on top of it and they will! Again we are sorry you were not able to stay and enjoy our commodities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - SSHCV

"Above and beyond"

5
cherylsmith725, Ceres, California 01/03/2022

Experience was wonderful. Thank you to all the staff. I have a disability and they came to my room to check me in and put all my stuff in my room for me because I couldn't.. I will stay there any time I'm in town

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Dear Cheryl, We are delighted to hear that you enjoyed your stay with us and succeeded in meeting your standards. We love having you, We hope to see you soon! Thank you for taking the time out of your day and leaving us a such a great review, we appreciate you. Sincerely, -SSHCV

"Best Western Experience"

5
dadal0zan0, Davao City, Philippines 22/01/2022

I have been traveling in the U S since October 2021 and stayed at many hotels, if I can't stay with friends. This is my longest hotel stay, 7days to quarantine myself before flying home. I am most satisfied with SureStay Castro Valley. Room was clean and had the basic amenities I needed day to day. Wifi was fast and reliable. Manager Les was most amiable and the location, most convenient for me. There is a Safeway Supermarket across the street, many restaurants and mostly a business office and mailing center nearby, all walking distance from the hotel

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Dear dadal0zan0, We are delighted to hear that you enjoyed your stay with us and succeeded in meeting your standards. We love having you, We hope to see you soon! Thank you for taking the time out of your day and leaving us a such a great review, we appreciate you. Sincerely, -SSHCV

"Castro surestay"

5
Irene D, Effingham 11/01/2022

Overall, very good stay. Good location, convenient and near interstates Place is quiet. Staff is good. Very approachable. Food is grab n go. Water Apple n danish. Rooms are spacious. Internet is so so.

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Dear Irene, We are delighted to hear that you enjoyed your stay with us and succeeded in meeting your standards. We love having you, We hope to see you soon! Thank you for taking the time out of your day and leaving us a such a great review, we appreciate you. Sincerely, -SSHCV

"Best value"

5
Carl L, Castro Valley, California 13/12/2021

I've been here many times before . You won't find a better deal in Castro Valley . Rooms have carpets , not that cold hard plastic fake wood some places now have . Rooms have a mini frig and microwave ...as well as a hair dryer , ironing board and coffer maker . Back units are ground floor so there's no one above you . Check out their web site for more info .

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Dear Lawler, It is always a pleasure having you. You are by far one of our favorite guests. We try our best and accommodate our guests and make them feel like home. Your business is very important to us and we value your feedback. We hope to see you soon! Thank you for taking the time to write us such a wonderful review. We appreciate your loyalty to our brand. Sincerely, SSHCV

"Best Western Castro Valley"

5
389stevelarson, Sacramento, California 27/09/2021

Found the room to be clean and comfortable. Bed was excellent and air conditioning and internet worked great. Easy location just off interstate to access East Bay and great value for the cost. Would stay there again.

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Dear Steve, We are delighted to hear that you enjoyed your stay with us and succeeded in meeting your standards. We loved having you, We hope to see you soon! Thank you for taking the time out of your day and leaving us a such a great review, we appreciate you. Sincerely, -SSHCV

"Everything was Perfect!"

5
dhascc, Dallas, Texas 22/09/2021

Everything about this property is just perfect - especially for the value. Check in was a breeze. The gentleman at the front desk was polite and professional. The room itself is well designed, cozy, and clean. Just perfect!

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Dear Dhascc, It is always a pleasure having you. We try our best and accommodate our guests and make them feel like home. Your business is very important to us and we value your feedback. We hope to see you soon! Thank you for taking the time to write us such a wonderful review. We appreciate your loyalty to our brand. Sincerely, SSHCV

"My Castro Valley Go To"

4
geralddesimone, Modesto, California 13/07/2021

I have stayed at this hotel for more than 10 Years. It is my First choice when staying in the Bay Area. The value is phenomenal. The staff are always accommodating, especially Les who has managed for years. He always recognizes me by voice and holds a room whenever I need one.

SureStay Hotel Castro Valley, Owner at SureStay Hotel By Best Western Castro Valley, responded to this review
Dear Gerald, It is always a pleasure having you. You are by far one of our favorite guests. We try our best and accommodate our guests and make them feel like home.Your business is very important to us and we value your feedback. We hope to see you soon! Thank you for taking the time to write us such a wonderful review. We appreciate your loyalty to our brand. Sincerely, SSHCV

"Amazing"

5
User 21/06/2021

Amazing Excellent service it was quiet The bed was so comfortable The cable was better than any other 5 star hotels I've have been to. Thank you very much I will definitely be coming back.Free parking Free Wifi

SureStay Hotel Castro Valley, Owner at SureStay Hotel by Best Western Castro Valley, responded to this review
Dear Evelyn, We are delighted to hear that you enjoyed your stay with us and succeded in meeting your standards. We loved having you, We hope to see you soon! Thank you for taking the time out of your day and leaving us a such a great review, we appreciate you. Sincerly, -SSHCV

"Right off the freeway!"

5
User 29/04/2021

We've stayed here a few times coming in from Southern California on our way to San Fran. It's a very affordable and decent place to stay. Simple clean rooms and very quiet. I like that it is across the street from a grocery store with shopping and eateries right down the street. Les is the manager and he is very friendly! We'll be staying here again!

SureStay Hotel Castro Valley, Owner at SureStay Hotel by Best Western Castro Valley, responded to this review
Dear Julieto800, Thank you for taking the time and review us in such a good way. I am glad to hear you've enjoyed your stay with us. Glad to hear we have accomodate you in any way we can. That means we are doing a good job! Can't wait to have you again, see you soon! Sincerly, SSHCV

"Clean & Quiet"

5
User 29/04/2021

I have stayed in this hotel many times whenever I'm in the Bay Area. I've always been satisfied with the service and hospitality. Last time I checked in it was at night and the weather was cold. Les knew of my late arrival so he had turned on the heater in my room. I really liked that. The rooms are clean & quiet so I had an enjoyable night of sleep. The grounds of this site is well kept. I would recommend this hotel to family & friends when they need to spend a night or two when they are in the area. I would rate this place with 5 stars. Thank you Les and staff. Hope to see you again soon.

SureStay Hotel Castro Valley, Owner at SureStay Hotel by Best Western Castro Valley, responded to this review
Dear 652zakiyac, It is always a pleasure having you. Thank you for taking some time out of your day and leavng such a nice review. I am glad to hear you've enjoyed your stay here and how our staff has fufilled your needs in any way they can. We try our best and satisfy our guests. I hope to see you soon! Sincerly, SSHCV

"Weekend stay ..."

5
lawlerphotography, Castro Valley, California 20/04/2021

Best place in Castro Valley . Manager is cool . Room had mini frig / microwave ... Extra electrical sockets / USB ports . Back units are ground floor so you don't have anyone above you. Off the street so no traffic noise .

SureStay Hotel Castro Valley, Owner at SureStay Hotel by Best Western Castro Valley, responded to this review
We are glad to hear you enjoyed your stay with us! It was lovely having you. We hope to provide our best service and accommodate our guests as much as we can. Thank you for taking time out of your day and givings us a review. Hope to see you again soon. Sincerly, SSHCV

"Gross"

1
916teamsheldon, Eochar, United Kingdom 16/03/2021

The room is extremely filthy. There was visible residue all over the TV screen and the TV base and also on flat surfaces like countertops and top of dresser. I couldn't even put my clothes into the drawers because there was visible dust and pieces of something I could not identify. The carpet had lots of specs like it had not been vacuumed. Also there were visible stains on the sheets that the bed was made with. It seemed like the room was not properly turned over. This is completely unacceptable to leave a room this way and why would housekeeping not relay the state of the room to the office correctly. I started my stay the day after daylight savings time and I noticed that the clock in the room had not been reset. These things made me very uneasy and my stay completely unsatisfactory.

SureStay Hotel Castro Valley, Owner at SureStay Hotel by Best Western Castro Valley, responded to this review
Dear 916teamsheldon, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. It would help if you could provide us with more information regarding your stay, in regards to what room you stayed in and what name it was under. It would be of great help so we could see where we went wrong and fix this issue. So this doesn't happen to you or any future guests. Thank you. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerly SSHCV

"nice"

5
User 23/01/2021

clean quiet close to everything and having a minimum number of characters has absolutely aggravated me and takes away from a review that is succinct and truthfully transmits my feelings about this hotel

SureStay Hotel Castro Valley, Owner at SureStay Hotel by Best Western Castro Valley, responded to this review
Dear abikerou812, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 510-538-5757 EXT 402. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, 52076 Property Manager SureStay Hotel by Best Western Castro Valley

"Quiet, clean and comfy spot!"

4
celestialdrmz, Citrus Heights, California 12/11/2020

This little gem of a motel is located in a prime spot: near 580/880/238, BART, Safeway across the street and numerous food choices right down the road. The rooms close to the street can be noisy from commute traffic, so it's best to request a room away from the street. The room I stayed in was clean, quiet and the bed was super comfy!! The front desk clerk, Les, is very helpful and polite no matter the hour! Felt very safe here (single female) and the parking lot is very well lit at night.

"My 2nd visit and my 2nd home when in the SF area. "

5
stuartnewton73, Milly-la-Foret, France 28/10/2019

Have to say this made my trip home again. After been on the road for 2 and half weeks again this hotel made my relaxing days just that. Les you are a star again and so good to see you after 3 years. Again that home feeling when the manager is like that. Room just perfect and the same one I got last time. Peaceful and cosy and just right in Castro Valley to do your things. Bart station 2 mins away so getting into SF no problem. All in all this is a wonderful hotel and great staff. I will go back home again one day.

"Great"

5
Jim P, Hendersonville, North Carolina 28/08/2019

My wife and I enjoyed our stay at the Castro valley inn. It is very conveniently located. The rooms are very clean. The beds feel new. Each room has a microwave and a refrigerator. The prices are very reasonable, under $100! The only negative is that what they call breakfast is pastry from the grocery store. I guess that's okay because of the great deal!

"Peaceful ending "

4
bob t, Birmingham, United Kingdom 11/06/2019

On arrival I requested a ground floor room. After a bit off juggling the helpful manager got me sorted. Nice room, comfy bed, fridge, microwave. The motel is 35 minutes away from downtown. We used the Bart (tube) which ran three times a hour. Dont even think about driving in as can take two hours and parking is $25hr. We enjoyed the motel that much we stayed an extra night. Would have been full marks but there is no pool and it was 100deg. Would return.

"Great location and comfortable stay!"

5
User 17/05/2019

Clean and very comfortable beds. Location is great and close to main highways, which made our stay very convenient to get around Oakland. 15 minute drive to Oakland International Airport. Staff was very friendly and continental breakfast was included. I would highly recommend this hotel to my family and friends.

"Friendly staff and clean rooms."

5
User 17/05/2019

My girlfriend and I stayed at this hotel for 5 days. The king size beds were so comfy, we got good night sleep the days we were there. The staff were always there if we needed help or directions to places. The big bonus was having Safeway right across the street to grab groceries. I would highly recommend this place to my friends.

Queste recensioni rappresentano le opinioni personali dei viaggiatori e non di TripAdvisor LLC o dei suoi partner commerciali.