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Best Western Plus Commerce Hotel, Commerce

2.5/5  - basé sur 299 notations.
7272 E Gage Avenue, 90040-3813, Commerce, United States - visualizzare mappa
Best Western Plus Commerce Hotel - Facciata dell'albergo Il Best Western Plus Commerce Hotel è situato nel centro di Commerce. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Situato in posizione centrale tra il centro di Los Angeles e Orange County, l'hotel perfetto di Commerce, California, attende il tuo arrivo! Situato tra le palme dell'assolata California meridionale, il Best Western Plus Commerce Hotel è un'ottima scelta sia per i turisti, sia per i viaggiatori d'affari. Grazie a un servizio clienti eccezionale, ai numerosi confort e alla splendida posizione, questo hotel è il luogo ideale in cui soggiornare a Commerce/Los Angeles. Inoltre, gli ospiti si troveranno a breve distanza da molte delle più famose attrazioni di Los Angeles e di Orange County, tra cui Disneyland®, Knott's Berry Farm®, Universal Studios Hollywood®, centro di Los Angeles, Dodgers Stadium e Long Beach. I negozi e i ristoranti di prima classe del Citadel Outlets si trovano a pochi minuti di distanza dall'hotel. I nostri ospiti aziendali apprezzeranno la vicinanza dell'hotel a oltre cento sedi aziendali, all'aeroporto internazionale di Los Angeles (LAX) e al centro di Los Angeles. Il Best Western Plus Commerce Hotel offre camere e suite spaziose e arredate con gusto. Tutte le nostre camere sono progettate per offrire il massimo del confort e dispongono di microonde, frigorifero e accesso a Internet ad alta velocità gratuito. Da noi troverai tutte le comodità di casa: colazione all'americana completa gratuita, centro fitness, servizio di lavanderia e piscina all'aperto, solo per citarne alcune! I viaggiatori d'affari apprezzano i servizi business all'interno dell'hotel, che includono un business center perfettamente attrezzato nonché strutture per meeting. Che tu sia in viaggio per affari o per turismo, il Best Western Plus Commerce Hotel è una scelta perfetta per il tuo prossimo viaggio! Non vediamo l'ora di averti qui presto!

Best Western Plus

Commerce Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Basato sul parere di 299 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
26
Molto buono
48
Nella media
91
Scarso
61
Pessimo
73
CONSULTARE I PARERI SU
Affari Affari
69
Da solo Da solo
31
In coppia In coppia
76
In famiglia In famiglia
64
Viaggio con amici Viaggio con amici
42
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Ants in room and poor management"

1
30/09/2018

Hotel was being renovated so it was noisy, busy and we couldn't use the pool as advertised. The worst part was that we found ants in our bathroom on our second night. Several ants, we reported this to management and the maintainence man went up to check and confirmed this before asking if he could spray bug spray in there for us. No offer of an alternative room was made but we were told we would get a refund. When we called to claim our money back, the management denied any of it had happened! We were told there were no ants in the room when there clearly were. We were told they could not authorise a refund either! We will most definitely not be returning to this hotel. Poor management who effectively denied what had happened.

"Worst experience"

1
21/09/2018

We booked the hotel for our wedding weekend and were super disappointed, reservations were misplaced, staff didn't know what they were doing, room keys stopped working, elevator was super slow, security was super nosy and a smartass, and the staff is beyond rude and unprofessional management. When a client calls you should not be told I can't promise the message will get to the manager because it's late and we are sleepy. Wtf your working the late shift that's not an excuse to not take and give messages. Super disappointed. Not worth the money.

Aaron E, General Manager at Best Western Plus Commerce Hotel, responded to this review
Beatrice A, Thank you for taking time to share your feedback. I am very sorry to hear about your experience. We recently transitioned to a new computer system as part of our renovation and I sincerely apologize for the inconvenience this caused with your reservation. I will be discussing your feedback with the team as we work to improve the service we provide. Thank you again and I hope you will give us the opportunity to better serve you in the near future.

"Never Again"

1
27/07/2018

We were on a business trip and booked a week at the Ramada. I knew the hotel was under remodel construction and that didn't bother me. We drove all day and arrived late Sunday evening. We checked into our beautifully remodeled room only to be greeted by a gurgle from the bathroom. I turned on the light and saw the sink rapidly filling up with dirty water, coincidentally at the same time the room on the floor above me flushed the toilet. The front desk promptly offered us a new room. The second room had ants everywhere. At this point, if there was availability anywhere else, I would have left. I again asked the front desk for another room. This time, he had someone go ahead to check the room before giving us the key. Initially it was fine. We didn't see the cockroaches in the room until Wednesday. Had to call security twice for noise complaints and every single morning our car was blocked in by tourist busses, once our car was almost hit by a bus. It appears that there is not a pest control contract in place because there were ants everywhere inside and outside of the bldg. My vehicle is completely infested by ants from parking at the Ramada. The amenities were inconsistent, some days we had enough clean towels and coffee packets in the room, somedays we were sharing towels and no coffee. Bring your own coffee. Our neighbors were yelling at midnight and there was a prostitute with an ill fitting wig mulling around in the mornings. There is no apparent attention given to the heavy smokers in the rooms because the hotel smelled like a casino. All of this came with a hefty price tag. If you value a pest free, clean, restful nights sleep for your hard earned money- don't book here. If prostitution or drunken wild nights with zero respect for other guests is your thing, Ramada Commerce is the place for you. #ramadasurvivor

Danny H, Manager at Best Western Plus Commerce Hotel, responded to this review
Thank you for your feedback . Please be assured that your feedback will certainly be helpful to improve our service. Our apology for the deficiencies encountered during your stay. Management has taken remedial steps to improve on the general environment of the hotel. We certainly hope that you'll reconsider staying with us in the future.

"A Convenient Commerce Stay"

4
11/07/2018

Went as a late night check-in, and was pleasantly surprised that despite the remodeling at the time, the room was clean and more than I expected. I didn't need to interact with the staff but they were friendly and seemed always available. The Denny's next door was convenient for breakfast. The Starbucks on the other side of the freeway and across the street is easier to get to by walking by the tracks. Crossing to the street by crosswalk isn't quick but that's due to the combo off ramp/intersection.

Danny H, Manager at Best Western Plus Commerce Hotel, responded to this review
Thank you for your feedback! What an amazing compliment you have given us! We are very appreciative of your kind words and review. Thank you so much for making us your go to hotel when in the area, we hope to see you again soon!

"choked with smoke"

1
02/05/2018

It's under construction during our stay. We got a "smoky" room and so asked to change to another one. better, but the bathroom still was "smoky". could not get the WiFi to work. Breakfast was terrible. No shuttle to and from LAX either. The booking experience was unpleasant. It said it's 10% off if you booked online but never happened. called several times and they said the 10% refund would come after checking out. It did, but not exactly 10% though. what a hassle!

Danny H, Manager at Best Western Plus Commerce Hotel, responded to this review
Thank you for your recent review on TripAdvisor, we appreciate you taking the time to review us. Your reservation was made by third party (Travelweb) prepaid reservation All rooms are non-smoking. The hotel does not provide breakfast. Sometimes there are private parties and they order breakfast. Our apology for the deficiencies encountered during your stay.