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Best Western Hotel Music Capital Inn, Branson

4.5/5  - basé sur 952 notations.
3257 Shepherd of the Hills Expressway, 65616-8104, Branson, United States - visualizzare mappa

Avrai sempre qualcosa di emozionante e divertente da fare soggiornando in questo conveniente hotel di Branson, situato a un chilometro e mezzo circa da ben 25 luoghi in cui si tengono spettacoli e attrazioni. Potrai approfittare del confort delle nostre camere, ampie e pulite. Tutte le camere dispongono di TV via cavo/satellite con canali HBO®, macchina per il caffè, accesso wireless a Internet ad alta velocità, articoli da toeletta aggiuntivi e molto altro. Sei pronto a uscire ed esplorare i dintorni di questo hotel per famiglie di Branson? Non dimenticare di gustare la nostra colazione all'americana completa e gratuita, che comprende salsicce, uova, waffle, crostini con sugo di carne, caffè, etc. Dopo aver iniziato la mattina nel modo giusto, potrai andare alla scoperta di fantastiche attrazioni come il parco divertimenti Silver Dollar City, la Paul Henning State Forest, le escursioni acquatiche Ride the Ducks, il Table Rock State Park, il parco avventura Adventure Ziplines, il museo del Titanic e il parco acquatico White Water. Ami gli spettacoli dal vivo, il teatro e i divertimenti? Potrai assistere con facilità a uno spettacolo, avendo a disposizione venti luoghi di intrattenimento nel raggio di cinque chilometri circa da questo hotel di Branson. Potrai dedicarti allo shopping nelle vicinanze di questo hotel di Silver Dollar City. I centri commerciali Factory Merchants Outlet Mall, Tanger Outlet Mall, Shoppes at Branson Meadows, Apple Tree Mall e Branson Landing si trovano tutti nelle vicinanze dell'hotel. Soggiornando presso questo hotel di Branson, non dovrai allontanarti molto per gustare un'ottima cena: Paradise Grill, B. T. Bones Steakhouse, Red Lobster, Golden Corral e Olive Garden sono a solo pochi minuti di distanza. Potrai prendere un po' di aria fresca o condurre i tuoi affari sui green dei campi da golf Thousand Hills, Ledgestone e Branson Creek, tutti situati nelle vicinanze dell'hotel. Potrai anche riposarti all'interno dell'hotel: molti ospiti adorano rilassarsi nella nostra piscina riscaldata al coperto e nella vasca idromassaggio. Potrai inoltre approfittare di numerosi altri servizi, come una sala giochi, una palestra aperta 24 ore su 24, parcheggio gratuito, una biglietteria interna all'hotel e un negozio di articoli da regalo. Come vincitori del Certificate of Excellence di TripAdvisor, il nostro scopo è quello di garantirti un soggiorno eccezionale. Il personale accogliente del Best Western® Music Capital Inn non vede l'ora di rendere il tuo soggiorno indimenticabile. Prenota oggi stesso e risparmia!

Best Western

Hotel Music Capital Inn

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Aria condizionata
    Aria condizionata
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
  • Sicuro
    Sicuro
  • Stanza dei giochi
    Stanza dei giochi
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2018
GreenLeader Gold
 
Basato sul parere di 949 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
695
Molto buono
191
Nella media
46
Scarso
12
Pessimo
5
CONSULTARE I PARERI SU
Affari Affari
32
Business Business
25
Da solo Da solo
11
Di coppia Di coppia
186
In coppia In coppia
287
In famiglia In famiglia
475
Viaggio con amici Viaggio con amici
88
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"BRANSON 2018"

5
10/08/2018

Impressed. I would recommend to anyone needing or wanting to stay in Branson, Mo. Clean, friendly, my kids loved the indoor pool and its right there off of the strip close to everything. we will be booking again in a couple of months!

"Great experience - will stay again"

4
30/07/2018

Rooms were clean. Conveniently located. Shower curtain in our bathroom was hung wrong and we couldn't figure out how to close it properly. Game room was kind of lame and the floors in the pool area are slippery but we will definitely stay there again.

"Wonderful front desk service."

5
29/07/2018

The friendliness of the front desk staff was as good as I've seen anywhere. Nice lobby and a good breakfast, plus a very comfortable room. I've stayed in a lot of hotels and motels in my work travels, and this compares to the best.

"It is what it is"

2
23/07/2018

Not that is was bad but to rate it more than 2 stars would be stretching it. Room on first floor , lighting was dim. Breakfast was ok but again it's a good two star hotel but nothing more. Ok for one to two nights max.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you, ProAndConMan for staying with the Best Western Music Capital Inn during your recent trip to Branson. Our team members strive hard to exceed the expectations of all our guests and it is disappointing to find that you had a lackluster experience. We sincerely hope you enjoyed the rest of your Branson trip. Kindest regards, Sue Gordy, GM

"Made us call to get their WiFi fixed!!!!! Will not stay again"

2
23/07/2018

This was our first time in Branson & at this hotel. We picked this hotel for great reviews & great price. After staying here, I am confused by all the great reviews. The staff is friendly & hotel was clean. The rooms could use some updating. Our room was a double queen & was a little small. AC could not keep up with the heat & lighting is very poor. Had all the lights on & still very dim in the room. Beds were very bouncy & killed my back. Had to sleep with pillows underneath me. The view from our window was the front of the roof & part of a tree. The breakfast area was a little small & crammed with people. Line going out the door & down the hallway. Stayed four nights & could only eat hot food twice because of the wait. Scrambled eggs were mushy & the fried eggs were like rubber. The WiFi was horrible!!! Very slow & couldn't get on the internet most of the time. We had 3 devices & couldn't get on with any of them. My husband complained about it & said they would reset the AP - it didn't help. On our last night, my husband complained again because we could not get on the internet. The man at desk gave my husband the phone# to call their support to get it fixed! The hotel's problem & WE have to call their support to try & get it fixed!!! Outrageous & unprofessional!!! Will not stay here again.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Please accept my sincere apologies for failing to exceed your expectations. I am sorry you experienced difficulty using your devices during your stay. We utilize a fiber wifi system which generates plenty of bandwidth/signal strength for the entire hotel which also supports our business systems. Since you were unable to access the internet from any of your devices, it may have had something to do with the settings you use at home. The support number you were given assists our guests with their individual device settings when that is the problem. I do wish that you had brought the issues of the bed and the lighting in your room to our attention during your stay so that we could have remedied them before you spent four nights in an uncomfortable bed. We would have been happy to move you to a room more to your liking. We thank you for your feedback, both the good and the bad. It is through our guest comments that we identify areas to improve for future visitors. We wish you the best in your future travels. Kindest regards, Sue Gordy, GM

"Weekend getaway!"

5
22/07/2018

Very pleased with our visit to Branson! Room was excellent, staff very helpful and hot breakfast was delicious! The location was perfect easy to get in and out. Thank you Sue for taking care of us. We will definitely stay here again.

Dfschott, Manager at Best Western Music Capital Inn, responded to this review
Thank you for your review. We appreciate your taking the time to tell us how we did. Happy that we were able to make your stay a good one. Looking forward to your return.

"Family fun trip"

5
20/07/2018

Wonderful place to stay, clean and updated. Friendly staff, we needed a pack n play and they had one as well as willing to set it up in the room for us. Pool area very clean. Breakfast choices great and plenty of room to sit with family. Loved the gift shop inside the motel. Would stay here again.

Dfschott, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking the time to leave us a review. We know that your time is valuable and appreciate your spending some of yours on us. It pleases us to know that we were able to make your stay memorable and look forward to your return in the future.

"Dorothy prino"

5
19/07/2018

Had a great time loved the layout for breakfast and gift shop employees were so friendly and helpful will certaintly go there again close to 76 main and easy to get around.was able to get tickets to shows right in the gift shop which is a plus

Dfschott, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking the time out of your busy day to leave us an outstanding review. We know that time is valuable and appreciate your spending some of yours to help other travelers when they are reading reviews. We look forward to your staying with us again in the near future.

"Guest"

5
16/07/2018

We always stay at this motel when we come to Branson and we come several times a year. We have never experienced any problems. It's very clean and quiet. The breakfast is superb with many choices such as waffles, biscuits and gravy, sausage or bacon, variety of cold cereals, juices, and several others.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you, Marjory for staying with us again on your recent trip to Branson! We appreciate this great review and look forward to seeing you again soon! Kindest regards, Sue Gordy, GM

"family reunion"

5
16/07/2018

The staff in this hotel are so accommodating and make you feel so welcome. It was almost like coming home. The written prayer in my room was most appreciated and I felt it was actually prayed over me and mine.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Our team members work hard to assure that everyone has a good stay on their Branson getaways and your comments are very much appreciated! Thank you for staying with us! Kindest regards, Sue Gordy, GM

"Won't Stay Here Again"

3
14/07/2018

I'm giving this hotel an average, because it checks all the basic requirements. The hotel was clean, well updated, with friendly and helpful staff. The pool was nice and clean. Breakfast was good but without much variety (eggs and sausage four days in a row). My biggest complaint is that this hotel was HOT! Granted the four nights we spent in Branson were all nearly 100+, but the AC in this hotel just couldn't keep up. We couldn't get the temperature down below 77 in our room until about 1am even after the hotel staff let us borrow a large box fan. The staff was all very helpful sending maintenance up to look at the window unit and even offering to try switching our room, but there was nothing wrong with our window unit and it wasn't just our room that was hot. Even at 77 degrees our room was noticeably cooler than the hallway. After spending full days in the hot sun at White Water and Silver Dollar City, all we wanted was to come back to a cool room for a refreshing night's sleep, and this hotel missed that mark by far. My family lost sleep due to the extreme heat and this really detracted from our visit. It was a nice hotel, but I won't stay here again for that reason.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for your kind remarks regarding our staff, the hotel cleanliness, and our pool! We experienced some extremely hot days during your visit and I am sorry that the air conditioner in your room could not cool the room to your satisfaction. The hotel staff did volunteer to move you to fresh, clean and cool room which you declined. Equipment failures do occur on occasion and we do our best to stay ahead of them. I Sam happy to report that we have replaced the air conditioner in your room with a brand new unit which was not received until after your departure. I sincerely hope that you would give us another chance on your future trips to Branson and give us the opportunity to redeem ourselves. Kindest regards, Sue Gordy, GM

"Second stay and just as pleasant!"

5
13/07/2018

This was my second stay at this hotel. It was just as enjoyable as the first one. The staff is very friendly, the breakfast is fantastic, the property is well maintained and has had some updating since the last time I was there. Dee in the gift shop is always helpful and willing to make sure your experience in Branson is wonderful when looking for shows and attractions. We love visiting Branson, and this hotel is easily accessed by one of the several bipasses Branson has now. I also like the fact that the pool is a salt water pool, and you don't reek of chlorine when exiting the pool area!

Dfschott, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for taking the time to leave us a review. We know your time is valuable and we appreciate you spending some of that with us. We love knowing that our staff and the hotel exceeded your expectations and we look forward to you staying with us again in the near future so you can enjoy that salt water pool and our fine hospitality.

"Will definitely stay here again."

5
10/07/2018

This was a very clean and comfortable hotel. Front desk and other hotel personnel were very pleasant and helpful. Breakfast was excellent and they kept everything full and clean. Lady in the gift shop was very helpful on directions and tickets for shows. She even told us back ways to get to places.

Hailey W, Public Relations Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking the time to write this nice review, Pat. We're happy to have been able to assist you! We are glad that you had a nice visit in Branson and hope to see you again soon!

"Most helpful staff"

5
03/07/2018

This was one of the cleanest hotels we've ever visited. The staff was extremely helpful and even helped with choosing Branson shows and activities and with purchasing tickets. Staff was polite and seemed to really enjoy working with each other and with their guests.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you, elandry2017 for taking the time to write this great review! I am glad that you experienced our Friendly Fantastic Service Always! That's our company motto! We thank you for choosing our hotel and we hope to see you back with us on your next trip! Kindest regards, Sue Gordy, GM

"A short stay, but worth every minute!!!"

5
01/07/2018

From the time we got there the staff, especially Brenda at the front desk, made us feel welcome. Our room was not quite ready, however we were allowed to check in early which allowed us to make our reservations at the shows we had reserved and the restaurant. An excellent all around experience, we will definitely stay there again.

Dfschott, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking the time to tell us how we are doing. We know that you have many options of places to stay in Branson and we are happy that you stayed with us and that we did our job of giving you exceptional service. We will share with Brenda and everyone of our staff members this review. We look forward to your staying with us again in the near future.

"Nice and Clean!"

5
19/06/2018

Loved staying here and it was a great value for the price! Room was very clean, which is THE most important thing! The entire property is very well-maintained, staff friendly and helpful, and breakfast delicious. Will definitely stay here again!

Dfschott, Manager at Best Western Music Capital Inn, responded to this review
It is a pleasure to hear how you enjoyed your stay at the Best Western Music Capital Inn. Our employees strive hard to supply a great experience for all our guests. We look forward to having you stay with us again.

"Super Clean Hotel"

5
18/06/2018

The hotel is the cleanest in the area. The hotel staff are kind and funny. The rooms are very clean and the cleanliness is fantastic. The pool downstairs is so clean; the cleanest hotel pool I have ever been in. I would recommend this hotel to anyone!

Dfschott, Manager at Best Western Music Capital Inn, responded to this review
Thank you very much for taking the time to leave us a review. We appreciate your kind words and will pass it along to our employees because they love to hear that their hard work is noticed. We look forward to your coming and staying with us again.

"Another amazing experience!"

5
15/06/2018

This was our second time staying here. (The first was 2015.) This was another amazing experience. The hotel is clean, bright, and cheerful. The staff is absolutely wonderful. Everyone is so happy, and helpful. Our room was clean, cold and quiet. :) The only sad part to our stay was finding out that you no longer carry that amazing hand cream (with the sea salt) in your gift shop. I was hoping to get more, but I understand why it is no longer there. Thank you for a wonderful stay. We will be back!!

Dfschott, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking the time to leave us such a great review because we know that your time is valuable and we appreciate it. We strive hard to ensure that all of our guests has a great stay with exceptional service and we look forward to your coming back again.

"Return visit!"

5
06/06/2018

We've visited Branson three times in the past three years and have stayed here all three times! We love this hotel! It's in a great location above all the traffic congestion but can easily access everything. The staff is always super friendly and helpful. The rooms and hotel are clean. The breakfast each morning is excellent with biscuits, gravy, eggs, meat that changes each day, waffles, fruit, pastries, etc. The indoor pool is nice too and well ventilated so it's not hot and stuffy like most. I'm sure we'll return to Branson again and again this will be our hotel choice. One of the best values we've found!

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you Nicole for this great review!! We really LOVE our repeat visitors and appreciate you so much for choosing the BW Music Capital Inn. Looking forward to your next visit! Kindest regards, Sue Gordy, GM

"Recommend!"

4
04/06/2018

We were supposed to stay in a condo in Branson West. When we arrived at the accommodations, we found our condo was infested with ants. It was already late and we decided to get a hotel while we figured out what to do. We arrived at the BW Music Capital Inn after 10:00pm. The person working the front desk was so friendly, welcoming and helpful. It made the horrible experience we were having melt away. We got checked in and got right to bed. The hotel seems to be quiet and clean. The only thing I would have appreciated more would be more updated rooms. Something less brown. :-) Breakfast was free and very tasty. I was really pleased with the value of the room for the price and I can't say enough good things about the staff. Everyone we encountered was super friendly and genuinely seemed to care. I would definitely stay there again or recommend it to someone else.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
It is unfortunate that your original lodging had an ant problem, but I am very glad that we could help you enjoy the rest of your stay! Thank you for taking your time to post this great review. Kindest regards, Sue Gordy, GM

"3 day getaway"

5
29/05/2018

I have to say staying at the Best Western music Capital Inn in Branson Missouri was an excellent stay the front desk people mainly Brenda and Zack where the most helpful nice people I have ran into down there they went out of their way for me the breakfast every morning was hot and fresh and fresh fruit and donuts they cater to my every need highly recommended

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for your kind remarks about our team members. We are glad that you enjoyed our full hot breakfast and we look forward to seeing you again! Thanks for choosing the Best Western Music Capital Inn! Kindest regards, Sue Gordy, GM

"Great Stay"

5
29/05/2018

We use this hotel every time we visit Branson, once to twice a year. They are clean, comfortable, easy access, away from Hwy 76 traffic but close to every thing. Internet, swimming pool, great breakfast, very nice staff. There is nothing we want for. TV, Fridge, Microwave, iron, hair dryer, all standard. HVAC works well. Never smells old or musty. Their prices fluctuate with the seasons/activities, but good value.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for coming to the Best Western Music Capital Inn when you visit Branson! We appreciate you for taking the time to leave this great review. Come back again.....soon!! Kindest regards, Sue Gordy, GM

"great stay"

5
29/05/2018

Room was very clean and staff were very pleasant. Breakfast was good but no variety and donuts were very dry,. Will definitely stay here again,Nice pool. convenient location. Just off the main road ND EASY TO WALK TO SOME.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
We appreciate the great review and your kind comments. Please stay with us again the next time you are in Branson! Kindest regards, Sue Gordy

"2nd Time Here"

4
24/05/2018

2nd time at this location; first time about 8 years ago. Selected this property based on our last stay and other recent reviews. The hotel is great. The area is good, just off the main drag. No complaints about the local people. The ladies helping with show tickets were great. A special shout out to Marcella (pretty sure that's her name....she was extra helpful to us and we appreciate that big time). Breakfast is fine...if you can't find something there, you aren't very hungry. We did not do to the pool area...but we didn't come to Branson to swim! You can't go wrong staying. Hallway entry to all rooms, which we like. Secure entry from the side doors. Hotel was clean. No complaints here at all. My only complaint is more with Best Western Corporate. I received the best rate thru a third party service...so BW did not get me credit for reward points. Perhaps BW corporate should reduce their rates some and that wouldn't happen. Nevertheless.....stay here anyway. Great place, great staff!!

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you ClickerM for choosing the Best Western Music Capital Inn for your recent stay in Branson. We appreciate you kind remarks about Marcella...we think she is a jewel, too! I addressed the Best Western Rewards points with you in other correspondence and am happy to say that the issue is resolved. Thanks for taking your time to write this great review and we hope to see you again on your next trip to Branson! Kindest regards, Sue Gordy, GM

"Good location for us."

4
22/05/2018

We had friends staying in their trailer in this part of town. The facility is older, but has been kept up well. The rooms have newer ACs that are quieter than most. The staff was very helpful. The free breakfast was very good-scrambled eggs, sausage, Waffles, toast and other breads were plentiful. The rooms were typical Best Western and clean. The indoor pool was good if not very large. The price was very good for the location - not cheap, but a good value.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing the Best Western Music Capital Inn for your recent stay in Branson and thank you for writing this review! Hope to see you again on your next trip to Branson! Kindest regards, Sue Gordy, GM

"Our Third Time Here"

5
15/05/2018

If you come to Branson, make this your hotel. This is our third time and we always choose this Best Western. It is off the main strip, therefore it is quiet and has very little traffic. It affords you quick access to the strip by several back roads. Within a couple of blocks you have 5 or 6 highly rated restaurants. The entire staff is very polite and helpful when needed. We have always found our rooms very clean and nicely laid out. The breakfast has a very large selection of items and they have a overflow room if there are too many guest at breakfast at one time. The only thing I would change with this hotel is the number of handicap parking places, increasing the number would be helpful.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you Garry, for choosing us again! We appreciate your comments so much and we look forward to seeing you again on your next trip! Kindest regards, Sue Gordy, GM

"Great Place to stay in Branson"

5
03/05/2018

Just a really great place to stay....close but not in all the traffic....really like to stay here when in Branson will stay here again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!ok I am not a fan of all the surveys you ask for....it a great place to stay

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
I am glad you completed your survey and took the time to write this "5" review for the Best Western Music Capital Inn. Our team members work hard to ensure that all our guests have a great stay and they love to see their work rewarded by comments like these! We are so happy that you enjoyed your stay and we look forward to seeing you again the next time you visit Branson! Kindest regards, Sue Gordy, GM

"Best place ever"

5
24/04/2018

Very nice clean,hotel and staff was awesome. Close to strip but far enough away from traffic was perfect. You won't be disappointed. We were greeted with a smile fast check in and the bible was opened with a thank you note from the owners which made us feel very welcomed.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you, Cindy for taking the time to post this great review about your stay with us. Friendly Fantastic Service Always is our company motto! We look forward to your next visit....2018 is going to be a fantastic year for Branson! Kindest regards, Sue Gordy, GM

"Good clean room"

4
24/04/2018

The staff was very friendly upon entry. The rooms were nice and clean. The indoor pool was a little cold, but not too bad. Breakfast was good. Price could have been a little cheaper considering it was not peak season.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing the Best Western Music Capital Inn! We hope to see you the next time you are in Branson! Kindest regards, Sue Gordy, GM

"You all rocked it!"

5
17/04/2018

Fantastic accommodations and fantastic staff. Great location! Location was in the middle of everything and convenient of everything that we wanted to do. We couldn't have asked for more from either the hotel or the staff.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you Steve for choosing the Best Western Music Capital Inn and for taking time to post this great review! Our team members LOVE seeing reviews like this one! We hope to see you again....soon! Kindest regards, Sue Gordy, GM

"Excellent Stay!!!"

5
04/04/2018

Our stay was amazing! Staff was very friendly & helpful. All employees greeted you with a smile. The rooms where very clean. Beds were comfortable as well. Getting to the hotel was very easy & the traffic to & from wasn't crazy.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for the great review! I am glad you enjoyed your stay in Branson, and we hope to see you again this season! If you haven't tried Christmas in Branson.....you need to come!! Kindest regards, Sue Gordy, GM BW Music Capital Inn

"Extremely clean with efficient, friendly staff."

5
02/04/2018

I am a Tour Manager who had a group block of rooms at the Best Western Music Capital Inn. I have to comment on how friendly & helpful the staff were at this Hotel. Being in the tour business, I experience many different Hotels & have had both good & not-so-good experiences. This Hotel exceeded both my & the group expectations. A couple of the nights there, I did not need my room cleaned, so left the Do Not Disturb sign on my door, but when I returned at night, there was a basket outside my door filled with clean towels & toiletries! I would recommend this Hotel to anyone who wants a no-frills, down-to-earth Hotel stay.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for writing this great review from a Tour Manager's perspective! We enjoyed hosting your group and I am glad that you enjoyed your experience with us! We place the amenity baskets outside of the doors with the Do Not Disturb signs just to be sure that our guests have everything they need when they return to the hotel after a full day of adventures. I am happy that it worked well for you! Please come back and see us again on your next trip to Branson! Kindest regards, Sue Gordy, GM

"Loved our extended weekend staying here."

4
28/03/2018

This place was chosen for several reasons & it came through great! We prefer to stay off Hwy 76 because it can be so crazy busy (& it was when we were there) so the location was perfect: close to everything but not stuck in traffic jams. Score 1. We like breakfast and not the dried pastry kind of breakfast, -yes this place had really good breakfast choices and lots of them. Score 2. The weather was still cool and they have an indoor, heated pool, hot tub, & sauna. Oh my goodness, after a full day of walking, soaking in their heated pool, hot tub, & sauna was absolutely heaven! Score 3. Do I recommend this place? Does a bird have feathers?

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you, GBCB2014 for taking the time to write this great review! We are pleased that you enjoyed your stay with us and we look forward to seeing you the next time you are in Branson! Your fellow birdwatcher, Sue Gordy, GM

"Stay with my BFF"

5
28/03/2018

I went to this hotel with my best friend and we had a blast! There is such a warm welcoming feel the moment you walk through the doors at this Best Western. It's been recently updated and I love the look of it! The lady in the gift shop, Miss Dee, was so helpful and just headed us to just the right shows. She was so funny. The front desk was cheerful and ready to help us at a moment's notice. The manager, Sue, made sure we had everything we needed. I would recommend this facility to anyone visiting Branson!!

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking the time to write this great review regarding your stay with us! I am happy that you were able to take advantage of our concierge service....and you are right....Miss Dee is funny! We look forward to seeing you again soon on your next trip to Branson! 2018 is going to be a BIG year for this town! Kindest regards, Sue Gordy, GM

"Spring break"

5
28/03/2018

I had a wonderful stay at this property. Everything was perfect! The staff so friendly and accommodating. Our room immaculate, and the Manager, Sue, went the extra mile and made sure we had everything we needed. The gal at gift shop, Dee, headed us to just the right shows, plus I bought a some great souvenirs!!!! We will definitely be back next year!!!!!

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for choosing the Best Western Music Capital Inn for your stay in Branson! We appreciate your kind comments regarding your experience with us! Glad you got to try our free concierge service and we hope to see you again soon! Kindest regards, Sue Gordy, GM

"Great accommodations and staff"

5
25/03/2018

My wife and I spent this weekend in Branson, Missouri. While in Branson we always enjoy arranging lodging at the Best Western Music Capital Inn. The Best Western is always a delightful place to stay. The facility's General Manager, Sue Gordy leads her operations team by example. And, I must tell you, this team is top notch. I met, Darlene, a new team member to this hotel, but not to the Myers family. It was delightful to meet her and spend a few minutes getting to know one another. Our stay exceeded our expectations!!! Ms. Brenda checked us out and Ms. Brenda ALWAYS brings her A game to her customer contact. Our stays at this BW always feels like home. The entire staff do all they can to help you feel like family!!! I give the hotel, the management and the staff the best rating possible. We can hardly wait until our next visit. Extremely satisfied customers...

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
We always enjoy seeing you folks every time you come to Branson! Thank you for your kind remarks regarding our staff. I certainly agree that we have a great team here and we delight in serving great guest like yourselves! It's like Christmas every time you're here! Hope to see you again soon! Kindest regards, Sue Gordy, GM

"Ruetz "

5
25/03/2018

Great place to stay. This Best Western has a decent breakfast, clean rooms, and friendly staff. There a several restaurants nearby. It is away from most of the traffic. You can also get show tickets at the gift shop.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing the Best Western Music Capital Inn for your stay in Branson! I am glad you were able to use our free concierge service! Please come back and see us again! Sue Gordy, GM

"Best staff ever"

5
05/03/2018

Stayed in 3 other hotels that week.... Loved the hotel and staff so much we decided to stay another day in Branson, Friendly, Clean and great location.The breakfast was an entire meal, not just a waffle and coffee. Food was excellent. Check in and out was simple and fat. Thank you Brenda for being so friendly and fun.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for your kind comments regarding your stay at the Best Western Music Capital Inn! I have shared your review with our team members and we are all happy that you enjoyed your stay. Please come back and see us again....soon! Kindest regards, Sue Gordy, GM

"Amazing Hotel!"

5
01/03/2018

My wife and I stayed at the Best Western-Music Capital Inn for a weekend trip to Branson. I was very pleasantly surprised at how nice the hotel was for the price. Our room was clean and very comfortable. I thoroughly enjoyed the hot tub and sauna, as well as the heated indoor pool! The staff were all extremely friendly and helpful, and the breakfast was very good! I would definitely recommend this place if you're staying in Branson!!

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing the Best Western Music Capital Inn and for posting this great review! We are glad you enjoyed your stay with us. 2018 is going to be a BIG year for Branson, and we look forward to seeing you again soon! Kindest regards, Sue Gordy, GM

"Super clean, but disappointed"

4
02/01/2018

I booked this hotel only because of the pool and hot tub area for a weekend getaway for the kids. The pool room was 65 degrees, they said they had to keep the window open to create a draft for the door to the pool area to shut.... I say fix the door, it was 10 degrees outside, the heaters in the room couldn't even begin to keep up with that temperature blowing in. The water was warm, but 65 degrees is too cold for kids to get in and out of the pool. And on top of that, the hot tub closed the day of our arrival. Needless to say, we did not get to spend near as much time using the pool as we had hoped for. I had to give the hotel a 4 rating, however, because everything was super clean and everyone was very accommodating. Our rooms were ready before check-in time and very clean. The free breakfast was better that average with many options to choose from. Beds and pillows were better than average. Hotel location is excellent also. I hope they get the pool area situation figured out because it is very nice and we would like to stay again the next time we venture to Branson.

Sue G, General Manager at Best Western Music Capital Inn, responded to this review
Thank you, beachinfool, for choosing the Best Western Music Capital Inn for your recent stay in Branson, Missouri. We appreciate your comments regarding our location, cleanliness, breakfast, beds and pillow! I apologize for the problems that you experienced in the pool area. It is unfortunate that the power switch to the hot tub malfunctioned on the day of your arrival and we were unable to obtain an immediate replacement. Your comments regarding the temperature of the pool room have been addressed with the appropriate team members, and I sincerely apologize for your inconvenience. We hope to see you again on your next trip to Branson! Kindest regards, Sue Gordy, GM

"Best Western Music Capital Inn, Branson, MISSOURI"

5
26/12/2017

This is a Great hotel.It's very Clean and the service is great. The Beds are very clean and soft and excellent. The staff are very nice and go out of their way to help you in anyway possible. I would definitely stay here again on our next trip here.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for taking a moment to let others know about your stay with at Best Western Music Capital Inn. I am pleased we were able to exceed your expectations and look forward to welcoming you back next year. Daniel Management Best Western Music Capital Inn 417-334-8378

"Traditional Christmas stay and concerns"

4
22/12/2017

The Best Western Music Capital Inn has been my family's primary vacation hotel getaway for a good 20 years. It is really hard to beat with comfortable beds and one of the best indoor pool/hot tub/ sauna areas in Branson. The breakfast is great and the desk service is first rate. We take advantage of the off-season deal for a Christmas getaway every year. I have to note that their peak season rates are getting out of hand. We find ourselves going to their competitors during the summer because the rates are too high and the hotel will not play ball with the price. The management should take the advice of the Phood Phantom and at least match the price of their competition and more importantly give their loyal customers a price break even during peak season. I always call Music Capital Inn and then wind up staying in my second choice. How many other customers are doing the same thing? Money walking people.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for your loyal repeat business. We do value our guests that come back year after year. You are correct summers are one of the busiest times in Branson, which does mean rates do go up. When do offer repeat guest discounts on reservations booked directly at the hotel. Unfortunately I can not speak for BW Central or online sites. We look forward to welcoming you back again next season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Pool is heated and open late! Lobby so welcoming!"

5
12/12/2017

Just got back. Went to watch a Christmas show in Branson. Got back late but my kiddos still were able to swim since the pool was open until midnight. It's salt water and heated. Boys were enjoyed that it wasn't freezing! Next morning Mr. and Mrs. Claus was in the lobby at breakfast visiting with the kids. One of the staff sang a song. It felt so warm and welcoming. And the room was set up with an extra sink and mirrors making it easier for everyone to get ready.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing to stay at Best Western Music Capital Inn. It was our pleasure to exceed your expectations during your stay. Every December we are privileged to have Mr. and Mrs. Claus come visit us. Thank you again for staying with us and we look forward to welcoming you back again next season. Daniel Management Best Western Music Capital Inn 417-334-8378

"needs updating. stay somewhere else for price"

3
11/12/2017

Lost hot water in shower. Hotel was full crowded for breakfest. Ixe box knob was broke. No heat in bath room. The staff was great and was a family American owned. Dont want to beat the hotel totaly up the breakfest was great. Bed were comfortable. Just needed to come back after ten am to clean the room. If u werent out early ur room doesnt get cleaned

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for reviewing you stay with us. I apologize of failing to exceed your expectations during your stay. I am pleased to say maintenance as addressed the issue in your room so they won't occur for the next guest. I hope to welcome you back so we can provide friendly fantastic service. Daniel Management Best Western Music Capital Inn 417-334-8378

"Will Stay Again"

4
08/12/2017

Very nice Hotel.....have stayed here before....will stay again...really nice place to stay...easy way to get around Branson....I will stay here every time I go to Branson....Nice Place to stay.....nice place to stay......willl stay here again

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing to stay at Best Western Music Capital Inn. I am pleased you enjoyed your stay with us and we'll look forward to welcoming you back again next season. Daniel Management Best Western Music Capital Inn 417-334-8378

"not as good as the last time we stayed"

2
08/12/2017

We stayed here in 2014 and gave this hotel very high ratings but this time not so good. Our room was kind of dirty and the wifi was very very slow. However, the location is good, breakfast was good, breakfast room was not crowded, and our room was a nice size. We really liked that you could get show vouchers at the hotel. But you still need to stand in line at the theater to get your tickets. I will have to think twice before we stay here again as there are lots of choices nearby.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
I am very disappointed with the experience you had at our hotel. I am pleased to say we have addressed your stay with our housekeeping department and made changes to ensure the type of service you experienced is not repeated. Thank you again for choosing to stay with us and we hope to welcome you back again in order to provide our standard friendly fantastic service. Daniel Management Best Western Music Capital Inn 417-334-8378

"Chose Wisely Again"

5
05/12/2017

We visited Branson in May and stayed at this hotel at that time. We were so pleased with its location, accommodations, staff, breakfast and cleanliness of the entire hotel; we obviously chose this hotel again. If you have not been to Branson before, the main strip can be rather busy with more traffic than is desirable. This Best Western is located off the main strip but close enough to be at all shows within a few minutes. There are plenty of quality restaurants close to the hotel with easy access.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for making the choice to stay with us at Best Western Music Capital Inn. I agree we have one of the best locations in Branson and with in five to seven minutes of the shows and attractions in Branson. We look forward to welcoming you back again next season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Great Place to Stay"

5
29/11/2017

We stay here whenever we visit Branson. They have a good breakfast - though you need to get there early or it's really busy/crowded. They have a nice indoor pool area with hot tub. The rooms are clean & the staff friendly. I recommend it when visiting Branson.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing to stay at Best Western Music Captial Inn. It was our pleasure to exceed your expectations. We'll look forward to welcoming you back again next season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Branson"

3
27/11/2017

Nice hotel and good location in the middle of everything. Excellent staff, good breakfast, but my husband wasn't impressed with the coffee. The beds are a little firm if you are use to a pillow top like us. I requested a first floor room, close to a door and that is what I got! The indoor pool, hot tub and sauna were nice.

"Great Location, Great Place to stay!"

5
27/11/2017

My family was very pleased with our stay at the Best Western Music Capital Inn for our trip to Branson. They had an excellent breakfast, friendly and helpful staff, and the hotel was located in a good spot to get to get to multiple places in Branson with ease. We highly recommend staying at this hotel.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking a moment to let others know about your stay with us. It was such a pleasure being part of your vacation. We look forward to welcoming you back again next season. Daniel Management Best Western Music Capital Inn- 417-334-8378

"Nice motel and location."

4
24/11/2017

We like this motel and location. It's very clean and off 76 hwy. so you don't have all the traffic to worry about. The breakfast is good and they have coffee at all times.????. Checking in and out is easy.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing to stay at the Best Western Music Capital Inn. You are correct we have one of the best locations in Branson with easy accessibility into our property and with in 5-7 minutes of attractions and shows in Branson. We hope to welcome you back again next season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Love this hotel!"

5
23/11/2017

Everything about our stay was wonderful! This hotel takes care of all our needs and wants. The staff are very friendly and helpful. This is our repeat hotel every time we go to Branson. The location is perfect for getting anywhere you need to go in Branson. Keep up the great job!

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for letting others know about your stay at this award winning Best Western Music Capital Inn. We strive to provide friendly fantastic service to each and every guest and I'm pleased we were able to exceed your expectations. Daniel Management Best Western Music Capital Inn 417-334-8637

"Great place to stay in Branson"

5
13/11/2017

This is the place to stay if you are going to Branson. Nice, clean Hotel with a great staff. They are very nice and cordial. I have always had a great experience staying here. Brenda, Lexi and Zach are super folks at the reception desk. Rooms are clean and comfy. Great place.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for that great review. On behalf of our staff, thank you for such kind words. Its guests like you that make our job such a pleasure. We hope to welcome you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"great choice"

5
12/11/2017

Good location. The main strip is too busy. It is still in town but not in the middle of traffic. Excellent staff. Very friendly and helpful Clean, comfortable room. Breakfast was good. Standard offerings. Plenty of choices.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for letting others know about your stay at Best Western Music Capital Inn. It certainly was our pleasure to provide friendly fantastic service. We hope to welcome you back again next season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Best Western Music Capitol Inn"

5
04/11/2017

Great rates and quiet rooms. Breakfast was continental and was great.Also had a great little gift shop. Great service on room and very clean. Paid for easily over the phone. Slept like a dream! Shower was great and they had too sinks.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for letting others know about your stay with us at Best Western Music Capital Inn. It was our pleasure to provide friendly fantastic service. We look forward to welcoming you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Family reunion experience"

5
30/10/2017

General Manager Sue Gordy leads her hotel team members by example. If you are looking for a hotel that will exceed your expectations the Music Capitol Best Western in Branson, Missouri is the place to stay.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for taking a moment to let others know about your stay with us at Best Western Music Capital Inn. We hope to welcome you back during our Ozark Christmas season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Nice, neat, quiet retreat"

4
28/10/2017

Very nice sized rooms. The housekeeping staff is amazing! So kind and accomodating. The entire hotel was decorated for Autumn. So lovely. Ticket desk for all shows in gift shop. Mature traveler spot. Glad we stayed here.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking a moment to let others know about your stay at Best Western Music Capital Inn. I am pleased we were able to exceed your expectations. We look forward to welcoming you back again during our famous Ozark Mountain Christmas season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Not very happy this stay"

3
28/10/2017

Communication very poor from start to checkout given different price on the phone than final bill signed a form they did not have to change my sheets but I told the desk clerk we still wanted our bathroom cleaned and clean towels she said no problem just tell the maids ask them every day never happed spent 3days with 3 women and never had the bathroom cleaned or trash emptied. Finally went to the desk and got towels and shampoo

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing to stay at the Best Western Music Capital Inn. I am very disappointing with the experience you encountered. We have started a new sustainability program where guests who do not want room service during their stay can opt out of housekeeping and receive bonus BW Reward points on top of normal points earned. We greatly appreciate you participating in our green initiative. I apologize that was insufficiently explained to you. We will make sure all front desk staff are trained and properly explain new program. Daniel Management Best Western Music Capital Inn 417-334-8378

"Nice, But Nothing Fancy"

3
28/10/2017

Quick overnight stay in Branson. Hotel lobby was very nice & staff was extremely friendly. Rooms were clean but a bit outdated. Beds could be more comfortable. Thought the rate was a bit high but it was the weekend. Would stay there again although it wouldn't be my first choice.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for staying at Best Western Music Capital Inn. I am pleased we were able to exceed you expectations in cleanliness and quality. We have recently changed out our mattresses for brand new mattresses. I would love to hear back from you on your room number so we can make sure there isn't a defective mattress. Thank you again for choosing to stay with us and we hope to welcome you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Girls trip!"

5
24/10/2017

This hotel was fantastic! I have never had a speedier check in. I honestly think it took less than 5 minutes! Accommodations were nice. Teenagers used the pool and arcade and had fun. They said the hot tub was actually “hot”. Would definitely stay again.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for letting others know about your stay with us here at Best Western Music Capital Inn. I am pleased we were able to exceed your expectations. We look forward to welcoming you back again for the Ozark Mountain Christmas season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Restful getaway"

5
22/10/2017

We have stayed at this hotel for over 10 years and will not stay elsewhere if at all possible. We highly recommend it to our friends and relatives. They never disappoint us with how they take care o us.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for all your loyal business. It certainly is our pleasure to provide friendly fantastic service to each and every guest. We look forward to welcoming you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Choose this one - you won't be disappointed"

5
17/10/2017

Great hotel. Clean, comfortable and comforting. Close to Silver Dollar City. Doesn't appear to be new from the outside, but you'd never know it from the inside. It's beautiful. Will be staying here on my next trip to Branson.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for letting others know about your great stay with us. We look forward to welcoming you back again. Daniel Management Best Western Music Capital Inn 417-334-8378

"Weekend Getaway"

5
14/10/2017

Love this hotel the staff is very friendly Brenda provides excellent customer service. My only disappointment this time was the guest bathroom sink did not drain very well I did report to the front desk in the evening about the issue it seems it may have been fixed but still did not drain very well and when we first went into the room the bathroom was not cleaned very well Overall I do like this hotel as I have not had any issues in the past when I stay this will not keep me from staying in future trips.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for your loyal repeat business. I am disappointed we weren't able to exceed your expectations this stay. I am pleased to say we have fixed the drain. I apologize for not providing the standard of service you have come to expect from Best Western Music Capital Inn. I look forward to welcoming you back again so we can yet again exceed your expectations. Daniel Management Best Western Music Capital Inn 417-334-8378

"Wow, what a great hotel."

5
09/10/2017

We really liked the layout of the room. Two sinks were very handy. Having a refrigerator also was good. Didn't use the microwave but nice it was there. We used the green program and kept our room clean. Staff was very helpful and eager to help.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for taking a moment to let others know about your stay with us at Best Western Music Capital Inn. We appreciate you choosing to participate in our new green room initiative. Each guest that chooses to participate, we give 500 free Best Western Reward points. It is a little token of our appreciation for helping preserve our beautiful Ozark Mountains. We hope to welcome you back for our famous Ozark Mountain Christmas season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Enjoyed this hotel"

4
05/10/2017

This hotel was very pleasant to stay at. The room was clean, it was quiet, in and out was a breeze. I have stayed here before and plan to stay again. The breakfast was good and the breakfast room was very clean.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking a moment to let others know about your stay with us. It was our pleasure to provide a quiet relaxing room. We hope to welcome you back again this coming season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Great stay and location"

5
05/10/2017

Four day celebrating our 20th anniversary. Branson a favorite destination for wholesome, family friendly entertainment. Our first stay at the BW Music Capital Inn. Excellent in every way: easy check-in, comfortable beds, excellent breakfast and variety, nice pool for my aqua exercises, courteous staff. Plus, at least for us, great location for getting around by not being on the main Hwy 76 route. Will definitely look to come back.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate you taking a moment to leave such a great review. It was a our pleasure to provide friendly fantastic service during your visit with us. Thank you again for choosing to stay with us at Best Western Music Capital Inn. Daniel Management Best Western Music Capital Inn 417-334-8378

"Overall, very good stay."

4
03/10/2017

Friendly staff, clean room, awesome indoor pool, and delicious breakfast. Only problem I had was the door to get in the building has a place you have to swipe your key and it usually took a minimum 3 tries to get it to work (one time it took several tries). That was frustrating. Also the bed was a bit firm for me. I like a softer bed, but I slept okay.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing to stay with us at Best Western Music Capital Inn. I apologize for the issues you experienced with the key swipe on the outside doors. I am pleased to say maintenance had checked and cleaned every key swipe at the entrances. I am pleased to say we have updated our mattresses this past season. I would appreciate if you could let me know the room number you stayed in so I can make sure the mattress was not defective. We look forward to welcoming you back again to stay with us. Daniel Management Best Western Music Capital Inn 417-334-8378

"Very nice and affordable "

4
02/10/2017

I've stayed here several times over the past 5 years and every time it has been pleasant. The pool area is nice and indoors so it can be used in any type of weather. The beds are comfortable the breakfast is good. I especially love how convenient this hotel is to Silver Dollar City and that you are able to avoid the traffic in the strip by having access to other roads around Branson.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate you choosing to stay with us during your vacation in Branson. I am pleased we were able to exceed your expectation this past stay. Hope to welcome you back again for our Ozark Mountain Christmas Season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Branson Vacation"

5
02/10/2017

Whenever my wife and I travel to Branson, we always stay at this hotel if they have a room available. The hotel is well located to move throughout Branson during your stay. I will continue to stay at this hotel when possible during stays in Branson in the future.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
It is such a pleasure to welcome back our loyal repeat guests. It's repeat guests like yourselves that make our jobs such a pleasure. We hope to see you again soon! Daniel Management Best Western Music Capital Inn 417-334-8378

"Great Place to Stay"

5
26/09/2017

We have made this our hotel to stay at in Branson for several years now. We have never had a problem that the staff here could not solve. The staff is always very helpful, going out of their way to help in many cases. The location is quiet and easy to get in and out of. This hotel will always be our first choice for a place to stay in Branson.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for making BW Music Capital Inn your home away from home. It is our pleasure to provide consistent friendly fantastic service. We hope to welcome you back again for our Christ as season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Best Western Music Vally Inn"

5
23/09/2017

This is our 4th time to stay at this hotel. It is conveniently located and the people are nice and friendly along with the cleanliness of the hotel. It is always quiet staying there. If I were to return to Branson in the future I would stay again at this hotel. The people are courteous and friendly.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for your loyal repeat business. We always enjoy welcoming our repeat guests back. We hope to welcome you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Great place to stay!!"

5
21/09/2017

We had to charge our vacation plans on short notice due to Irma and decided on Branson. We stayed six days and were very pleased with this Best Western. All the employees are great at their jobs and friendly. I visited with Melissa, (working with the breakfast bar), several mornings, super sweet person and she loves her job. She shared how great the Myers are as employers and how the staff love working there. That speaks volumes about a business.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate such a great review. The staff joins me in thanking you for choosing to stay with us as it was our pleasure to provide friendly fantastic service. We hope to welcome you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Great Place for a group "

5
20/09/2017

Our group spent two nights at the Best Western Music Capital Inn! It was all of ours first time there and we look forward to returning. The hotel was great, the rooms were clean, comfortable and a good size. The breakfast each morning was Really great! They had a wonderful selection each morning, eggs, sausage, make your own waffles, pastries, cereal, juices and such. They also allowed us to utilize the breakfast room for card/board games. The lobby also has a rather large seating area, couches, chairs, and tables. There is also an indoor pool, a sauna and a hot tub(was closed for maintenance). The pool was relaxing. The staff was also friendly and helpful. We had a great time and I look forward to returning.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for bringing your group to stay with us at Best Western Music Capital Inn. It was our pleasure to exceed your expectations with our friendly fantastic service. We hope to welcome you group back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"nice place to stay"

5
18/09/2017

everything we want from a hotel , been staying here for years and years tried many different hotels hotels around branson, now it"s been best western music capital inn is our favorite hotel the staff is very friendly welcomes us back every year

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for that glowing review. It is always a pleasure welcoming you repeat guests back again each year, and we look forward to welcoming you back again. Daniel Management Best Western Music Capital Inn 417-334-8378

"BEST Best Western"

5
18/09/2017

We always stay at Best Western hotels when we travel. We have stayed at various Best Westerns over the past and this Best Western was the BEST we have ever stayed at. The staff were fantastic. The concierge recommended we take a Boat Dinner and it was fantastic. We had a great time and if we ever go back to Branson we will definitely stay here!

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for making the choice to stay with us. One of our top amenities is our concierge service. The ladies have seen just about every show in town and can give great recommendations. We look forward to welcoming you back again for the Ozark Mountain Christmas. Daniel Management Best Western Music Capital Inn 417-334-8378

"Great stay"

5
18/09/2017

Have stayed at another BW during another trip to Branson, decided to try this one after reading the review and we weren't disappointed., great check in and check out, friendly staff, wonderful breakfast, clean rooms and very comfortable beds. Just wish the hot tub had been working but other than that it was a great stay.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for choosing to stay with us. It was our pleasure to exceed your expectations. Our apologies our hot tub was down for maintenance. I am pleased to say it is up and working great. We hope to welcome you back again on your next visit to Branson. Daniel Mangement Best Western Music Capital Inn 417-334-8378

"Great Hotel"

4
11/09/2017

We stayed here the week of 9/9-9/15/17. Check in was quick and easy. Clerk was pleasant and efficient. Room was good. Has refrigerator, microwave and coffee maker. Room has 2 vanities which is nice when someone's is in the full bathroom. We had a little difficulty cooling the room down the first night and told the maid the next morning and within 5 minutes of telling him maintenance was there and fixed it. Maintenance also brought us a fan to move the air around just in case. The correction to the air conditioning unit fix our issue. I didn't go down for breakfast but my family brought me back the normal hotel breakfast fare. I would stay again if I return to Branson.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for making the choice to stay at Best Western Music Capital Inn. I am pleased were were able to exceed your expectation and quickly address any issue you encountered. We hope to welcome you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Best inn available."

5
08/09/2017

Excellent friendly service. Accommodations are very clean and comfortable. Highly recommend the Music Capital Inn in Branson, Missouri. It is easy to get to off of Shepherd of the Hills Expressway. You could not find a friendlier staff.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for that great review. It was our pleasure to provide friendly fantastic service. We look forward to welcoming you back again on your next stay in Branson. Daniel Management Best Western Music Capital Inn 417-334-8378

"Branson's Best for Christians"

5
06/09/2017

This comfortable, clean facility ranks with the best we've found in 18 trips to Branson. However, the hotel goes beyond this when it dares to offer Christian atmosphere and comfort to guests. It was truly appreciated. We will be back.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate your kind words and taking time to let others know about your stay with us at Best Western Music Capital Inn. We look forward to welcoming you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"The only place we stay while in Branson"

5
04/09/2017

When we need a room while in Branson, this is where we always stay. We know that the room will be clean and the staff is always friendly. Love the breakfast in the mornings. When we travel with our grandchildren the pool is always one thing that they want to do.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for choosing to stay with us. it was our pleasure to provide friendly fantastic service and we look forward to welcoming you back again. Daniel Management Best Western Music Capital Inn 417-334-8378

"Best of Best Westerns"

5
02/09/2017

These folks go above and beyond hospitality. Great hotel, great breakfast! Room was fresh smelling and always ready with restocked shampoo, conditioner, soap and lotion. Just finished a three night stay. Have stayed there before and would definitely stay again.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for that great review. It was our pleasure to exceed your expectations. We look forward to welcoming you back again on your next visit. Daniel Management Best Western Music Capital Inn 417-334-8378

"GREAT MYER PROPERTY"

5
30/08/2017

We stayed at Music Capital Inn on 8/25 as it close to Silver dollar city and the Southern Gospel Music festival. We had a very enjoyable time at both the Best Western and SDC. Best Western served up at great breakfast on Fri morning to get our day off to a great start. Anna Lee got us good tickets to the Pierce Arrow show, in fact she even went to the show with us and we all had an enjoyable time. The room at Best Western is spacious and comfortable and very quiet. The vanity outside of the bathroom lets us both prepare for the day at the same time as there is also a vanity in the bathroom proper. All of the employees are soo friendly and willing to do anything to make your stay enjoyable. This time of the year it is a good idea to make advance reservations, especially on weekend stays, as they fill up fast. Hope that Sue, the manager, gets back to work soon as we missed her being there.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for staying with us again. We always enjoy welcoming your repeat guest back again. It was our pleasure to exceed your expectations yet again. I agree we have one of the best locations when getting to Silver Dollar City, from Best Western Music Capital guest can avoid some of the busy traffic on Hwy 76. Thank you again for staying with us. Daniel Management Best Western Music Capital

"Best motel in a while"

5
29/08/2017

This motel lives up to its reputation as one of the best motels in the area. Rooms were clean and comfortable. The mattresses wer very comfortable giving me a good nightd sleep. The staff were very polite and helpful. I was offered an express check out if I wanted it. This was my first time in a salt water pool a I was surprised, no burning eyes from the chlorine and no dry skin. The hot tub was at the right temperature, in my opinion. The sauna was great. The temperature got to the operating level very quickly. I would recommend this motel to any one who wants a great value for the money. This motel is located close to several shows and restaurants. Traffic is moderate to light making it easy to get in and out of the parking lot. Actually right across the street from the Soji Tabuchi Theatre

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for choosing to stay with us. Our indoor heated salt water pool is one of our more popular amenities and much better for guests skin and allergies than traditional chlorine pools. I am pleased we were able to exceed your expectation with our friendly fantastic service. We look forward to welcoming you back again soon. Daniel Best Western Music Capital Inn 417-334-8378

"Good place to stay in Branson"

4
26/08/2017

We like this hotel for a variety of reasons. First, it's typical Best Western: Not ritzy, but a very good hotel for a reasonable price. It's well located on Shepherd of the Hills Expressway, close to everything but not right in the middle of the busiest section. It's well-managed, and the employees are friendly and helpful. It's a good hotel for the price.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking a moment to review your stay with us. I am pleased we were able to exceed your expectations with our friendly fantastic service. Thank you again for staying at Best Western Music Capital Inn. Daniel Management Best Western Music Capital Inn 417-334-8378

"Car show"

5
16/08/2017

LOVE!! this place. Super nice employees, breakfast is great. We come every year and stay at the same place for the shepherd of the hill car show. The rooms are nice and clean. The location is also great, restaurants across the street not far from the strip, and close to shepherd of the hills.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for your loyal repeat business. It is always a pleasure welcoming you back each car show weekend. I am glad we were able to exceed yet again. Congratulations again on getting first place with your car. We look forward to welcoming you back again next car show. Daniel Management Best Western Music Capital Inn 417-334-8378

"Another great stay"

5
15/08/2017

We have stayed at the Best Western Music Capital Inn several times. It's a very nice, clean hotel with a fantastic breakfast and a good location off of the strip. It is very similar to another hotel across town owned by the same family (different chain) but we prefer this one due to the smaller size and slightly lower price. The first hotel I check availability for when going to Branson!

Sue G, Manager at Best Western Music Capital Inn, responded to this review
THank you so much for choosing to stay with us again. It was our pleasure to exceed your expectations again. We look forward to welcoming you back again for our Ol Mountain Christmas season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Great Best Western Stay!!"

5
14/08/2017

This hotel is a little off the main strip, the staff were very friendly, nice pool and hot tub. We stayed with our 2 kids and two other families who also had kids. Kids loved the pool area, it was plenty of room. The breakfast area, while a little small, was nice. Over all a great place to stay! Left satisfied..

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking a moment to let others know about your stay with us at Best Western Music Capital Inn. I am pleased you kids enjoyed our indoor heated salt water pool, hot tub, and dry sauna. It can certainly be a treat after a long day out at Silver Dollar City or walking around town. We look forward to welcoming you back again soon. Daniel Mangement Best Western Music Capital Inn 417-334-8378

"Best Western Music Capital Inn Has Seen Better Days"

2
13/08/2017

My wife and I booked a 3 night stay, but only stayed two. Check-In featured one lady who was on the phone and was alone. She was nice enough, when checking us in, but said she was in training and couldn't answer many questions. She did refer us to a kind lady in gift shop that was very helpful and the hotels only saving grace other than its location. Where to start, mold on shower curtain rod, torn worn carpet near bathroom, housekeeping was not best. One day we returned from Top of The Rock to shower mid afternoon and room had not been cleaned, and housekeeping staff was reprimanding employees in hallway. A used tissue was on bed as added bonus. No tissues in room or coffee one day. We decided to just drive home Sat. Night. Property needs an update. When we checked out, lady at desk could not produce a bill. We booked based on high reviews on Trip Advisor, but save money and go elsewhere.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
I am very disappointed hearing about your stay at our hotel. I am glad our new desk clerk was able to quickly find someone who could answer all your questions about shows and tickets. I am shocked to hear about the cleanliness issues you encountered in your room. Due to the anonymity of TripAdvisor, we're unable to ascertain your room in order to correct the issues. We have reached out to you in order to be able to rectify these issues, and I had hoped to discover what room you were in and make the issue right with you. We would greatly appreciate if you could let us know what room you were in. I apologize again for failing to exceed your expectations during your stay and hope to welcome you back again so we can provide our normal friendly fantastic service. Daniel Management Best Western Music Capital Inn 417-334-8378

"Comfortable "

5
13/08/2017

Beds were awesome, and I have a bad back. Pool and hot tub was great, grandkids had a great time. I feel they should have some rules though, there were kids down there by themselves unsupervised jumping in Breakfast was ok it's your norm nothing out of the ordinary.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for that great review. I am pleased you enjoyed our beds. We have recently updated our rooms decor and mattresses. Its a pleasure hearing from our guests and we look forward to welcoming you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"We stayed for a week and loved it!"

5
09/08/2017

Everyone was very friendly and helpful. The ladies in the gift shop went out of their way to help us find shows we would enjoy, and it was helpful to be able to purchase our tickets there. The rooms were clean and comfortable.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thanks you for taking a moment to let others know about your stay with us at Music Capital Inn. I am pleased the concierge ladies were able to get you all the shows you wanted at great prices. We look forward to welcoming you back again on your next visit to Branson. Daniel Management Music Capital Inn 417-334-8378

"Another Great Stay!!!!"

5
08/08/2017

To Sue and the entire staff at the Best Western, I really appreciate what you did to make P J Tours stay at the Best Western a great success. You make us feel at home, seeing to our every need. The staff sending flowers and a card to Sue, was very touching. I recommend the Best Western to anyone who visits Branson. There's no place like home except maybe the Best Western Music Capital Inn in Branson. Thanks again Pat ( P J Tours)

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for staying with us again. We so enjoy having our repeat guests and tours staying with us. It was our pleasure to host you again. We look forward to next year. Daniel Management Music Capital Inn 417-334-8378

"Nice hotel not far from Silver Dollar City"

5
04/08/2017

Nice Best Western on Shepherd of the Hills Parkway just off main strip. Good rooms, nice breakfast, pool looked nice! Gift shop and show tickets inside! Liked the Drum Set Pendant lights in the main lobby!!!! Friendly staff. Really comfortable bed in King Whirlpool suite.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for choosing to stay with us. It was our pleasure to provide friendly fantastic service during your stay. We hope to welcome you back again for our Christmas season. Daniel Management Music Capital Inn 417-334-8378

"Didn't get what I paid for"

2
27/07/2017

Staff was very friendly and nice very helpful but we were very unhappy that we did not get the room that I ordered and no one did anything about it the maids did not clean our room and I ended up having to clean my room myself not the kind of vacation I wanted not sure if I would stay or recommend this place

"Visit for family reunion"

5
25/07/2017

This hotel was awesome. They were very accommodating no matter what your request was. Rooms were clean, food was great. Customer service was out of this world. I would recommend this hotel to anyone traveling to Branson.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for that great review. It was our pleasure to provide friendly fantastic service during your vacation. We hope to welcome you back again this autumn. Daniel Management Music Capital Inn 417-334-8378

"Family Reunion "

5
25/07/2017

We had our family reunion in Branson with 61 people in attendance. We stayed at Best Western Music Capital. The staff was very friendly, courteous, and extremely accommodating. The free breakfast was delicious. The location is perfect to get to Branson attractions. I would stay there again - Highly recommend

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for reviewing your stay with us at Music Capital Inn. We so enjoyed hosting your family reunion this year and look forward to next year's reunion. Daniel Management Music Capital Inn 417-334-8378

"Branson's Best Western Music Capitol Inn"

5
24/07/2017

When traveling in the Branson, Missouri area staying at the BW is truly a must! Area attractions and desired amenities area easily in waking distance or if you prefer driving area parking facilities are plentiful and well lighted at night.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking a moment to let others know about your stay at Music Capital Inn. I agree we have one of the nicest BW Hotels in the Ozark Mountain region with the Zoo, mini golf, theaters, and plenty of eateries with in walking distance. We hope to welcome you back again for our Mountain Christmas Season. Daniel Management Music Capital Inn 417-334-8378

"Great for Groups"

5
24/07/2017

We just had a family reunion for 60+ people at this hotel. They booked our rooms all on the same floor and wing of the hotel. This was a first for our family. They accommodated us and all of our children & grandchildren graciously and went above and beyond to be patient with all our noisy visiting.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
It was such a pleasure hosting your whole family at Music Capital Inn. I am pleased we were able to exceed your expectations and provide a quiet relaxing reunion. We hope to welcome you all back again next year. Daniel Management Music Capital Inn 417-334-8378

"Time off"

4
24/07/2017

The Music Capital is always our first choice when staying in Branson. The rooms are always clean, the facility and amenities are well maintained and the entire Staff is pleasant and helpful. The rates are reasonable and the location is accessible to the area features.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for making the choice to stay with us here at Music Capital Inn. It was a privilege to provide friendly fantastic service yet again for your vacation. We look forward to welcoming you back again for our Ol' Time Mountain Christmas season. Daniel Management Music Capital Inn 417-334-8378

"The Best In Branson!!!!"

5
18/07/2017

We LOVE this hotel! Our family has been coming to the Music Capital Inn since 1995 because of their genuine hospitality and wonderful service. I tell all my friends, family and co-workers, this is the best hotel in Branson. They have great rooms, breakfast, swimming pool area and an awesome location! You just can't beat this wonderful hotel :)

"Best Western Capital Music"

4
17/07/2017

The rooms are very nice and the staff is beyond awesome, helpful and friendly. The have a very nice hot tub and pool. The breakfast buffet is a nice way to start your day. The security over the whole building was good.

"Great Value"

5
15/07/2017

Location is decent. Couple miles from strip and 15 minutes to Silver Dollar City. Motel style hotel. Building dated but rooms were clean and bathrooms nice. Full hot breakfast with eggs and sausage plus lots of other items.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for reviewing your stay at Music Capital Inn. I am pleased you enjoyed our indoor property. I am pleased to say we have just complete a two year a hotel wide renovation of rooms and public areas. We hope to welcome you back again soon. Daniel Management Music Capital Inn 417-334-8378

"Our Favorite in Branson!"

5
14/07/2017

My family loves staying at this hotel. Friendly staff, great location right off of the main strip, Our kids love the breakfast. Once they hear we are going to Branson they immediately get excited about the food. Lol!

Sue G, Manager at Best Western Music Capital Inn, responded to this review
It was such a pleasure reading your review of Music Capital Inn. The pleasure is all ours in providing a relaxing, quiet, vacation with expanded amenities. We will look forward to your next visit. Daniel Management Music Capital Inn 417-334-8378

"Weekend was in Branson"

4
12/07/2017

This was a getaway weekend with the wife and kids. The Hotel location is Good. Close and accessible to all entertainment, dining and shopping. The landing was only 7 min away. The receptionist was helpful and very professional. If we decide spend another weekend in Branson, I will return. I enjoyed my stay.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate you taking time to review our stay in Branson. I am pleased we were able to exceed your expectations. I look forward to welcoming you back again. Daniel Management Music Capital Inn 417-334-8378

"Taking the Senior Adults"

5
12/07/2017

This hotel is extremely accommodating for any special needs of senior adults. I was impressed with how clean the rooms were, the variety of choices at breakfast and how willing the staff were to help you in any way! You can not beat the price either!

"Great"

5
08/07/2017

Great , very friendly people very helpful. It is easy access from where I work when I work in Branson . There are lots of places to eat that are very close and it is out of the mainstream of traffic in Branson

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank for taking a moment to let others know about your stay. I agree we have one of the best locations for eateries and theaters within walking distance. We hope to welcome you back again soon. Daniel Management Music Capital Inn 417-334-8378

"Affordable, comfortable, near to all attractions"

5
07/07/2017

A good hotel that provides breakfast which included bread, cornflakes, waffles, pancakes, fruits, fruit juices, eggs, etc. The gift shop in this hotel is small but yet it has a good collection of many little things at an affordable price. The staff is friendly and helpful. Rooms were clean and the cleaning crew checks if it needs cleaning when we met them in the hallway. ICE Vending machine is available on every floor. Carpets are clean and noticed that the staff takes extra care in keeping it clean. Bathrooms are neat and provided us shampoo, conditioner, face bar, and a hand bar soap. "The Butterfly Palace" is about a mile away from the hotel and most of the other attractions of Branson is less than 5 miles away. Many restaurants and pharmacy are also nearby. There is a nice swimming pool in this hotel which comes in handy if the weather isn't favoring you to explore the outdoors. Free wifi is also provided for the guests.

"Terrible cleaning"

2
06/07/2017

The rooms weren't that great which is besides the point of the reason why my rating is low. The girl who was in charge of cleaning my room just was lazy.... one day she just didn't clean it. We get back to our room around 4pm ask her if she's going to clean it she pretty much told us yeah yeah to shut us up. And then we asked the front desk and happen to run into that girl again she was already leaving for the day.. they sent someone else to clean it.... today we get back to our room and the beds were barley made our breakfast stuff was still left there I guess she just doesn't want to clean our room...

Sue G, Manager at Best Western Music Capital Inn, responded to this review
I apologize for failing to exceed your expectations during your stay. Our housekeeping staff takes DND signs seriously and when they are on the door, no housekeeper will enter the room. I am disappointed you never let the front desk know about your issue. We have 24/7 front desk service that would of been more than happy to address and fix your issues quickly and professionally. Daniel Management Music Capital Inn 417-334-8378

"EXCEEDED OUR EXPECTATIONS AAA+++"

5
06/07/2017

Having had so many disappointing experiences with hotels in the past, from the moment we walked into the Best Western Music Capital Inn, we were relieved to notice the cleanliness and overall pleasant presentation. The staff was very helpful, since we had reserved two rooms for two nights via Expedia, with the 2nd night being added on a later date, the rooms wound up being separated, so we'd have to move our belongings to a different room for night #2. The staff went out of their way to fix the issue and keep us in the same rooms for both nights. The rooms were clean, updated and very-well kept. The indoor pool area was also nice for our kids to enjoy on a rainy night. And the breakfast both mornings was surprisingly good. Everything about the hotel exceeded our expectations. Great value! Would highly recommend.

"Nice hotel"

4
05/07/2017

The room was comfortable and very clean. Staff were friendly and helpful. Free breakfast was good. Free internet worked well. Housekeeping service was good and check in/check-out was simple and quick.

"Apples and hot coffee"

4
04/07/2017

Upon arrival you will be greeted with fresh red apples and hot coffee. The hotel is located off of the strip but close by several show locations. There is plenty of parking. The hot tub and pool are open until midnight providing a nice relaxation after a show and before bed time. This is a nice place to stay while in Branson.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
I am pleased we were able to exceed your expectations during your stay with us. You are correct our pool and hot tub are open late, which is popular with our guests. Thank you again for choosing to stay with us and we look forward to welcoming you back again on your next stay with us. Daniel Management Music Capital Inn 417-334-8378

"Excellent Stay"

5
03/07/2017

My wife and I had a very pleasant stay at this hotel. Everyone was extremely courteous and friendly. Their gift shop was very helpful in getting your show tickets. Overall very nice!!! When we come back to Branson will stay here.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for choosing to stay with us at Music Capital Inn. It was our pleasure to exceed your expectations. We'll look forward to your next visit. Daniel Management Music Capital Inn 417-334-8378

"Pleasantly surprised"

4
27/06/2017

We booked last minute and was a little apprehensive about this hotel. We originally booked for 4 nights but it being our first visit to missouri we decided to change our trip a bit and head up to st. Louis for half of our vacation. We love Branson and will definitely be back. This hotel accomadated our change in plans with no questions asked. Then our second day in branson we left the "do not disturb" card in the door. We frequently do this when we go out of town, however, we have never had the service we recieved at this best western. They left a note that said they did note clean our room and they left a basket of towels at our door. We have stayed at hotels that range from 5 star to 2 star and have never had that kind of towel service, most of the time we have to go to the front desk or a linen closet to get towels. The room itself is kind of dated but it was clean and great size for just my husband and i. When we come back to branson we will definitely come back to this hotel.

"Everything you need with great staff"

5
25/06/2017

Stayed 4 nights, beds comfortable, handy location, great breakfast, small indoor pool and hot tub. good pricing. Public areas,(pool, breakfast were crowded but acceptable as hotel was full). Would stay here again. good internet speed and dependable. GREAT STAFF.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking a moment to let others know about your stay. We will look forward to welcoming you back again soon. Daniel Management Music Capital Inn 417-334-8378

"Enjoyed Branson"

4
22/06/2017

Hotel was in a perfect place for us. It was off the main drag, but still close to what we wanted to do and see. Due to business ended up in Branson, so we added some vacation time. So glad we did as we enjoyed our time.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing to stay with us at Music Capital Inn. I agree we have one of the best locations in Branson. Off the main Hwy 76 makes it easy to get in and out of the hotel, yet with in 5-7 minutes of anything in Branson. We look froward to welcoming you back again soon. Daniel Management Music Capital Inn 417-334-8378

"Girls Getaway"

5
21/06/2017

this is a very good hotel and the location is excellent . It is very clean and the staff is very friendly and helpful. The choice of breakfast items was very good and was plentiful. I liked that it was within walking distance of several theaters.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate you taking a moment to let others know about your stay with us at Music Capital Inn. I agree we have one of the best complimentary breakfast in Branson. Thank you again for choosing to stay with us and we hope to welcome you back again on your next visit to Branson. Daniel Management Music Capital Inn 417-334-8378

"GREAT HOTEL"

5
21/06/2017

SUPER Hotel GREAT Breakfast! We had a breakfast to die for...Blueberry waffle with Blueberry syrup!---WOW The biscuits and gravy are the best, TWO kind of meat! the desk staff are super helpful and the hotel is as clean as can be FIVE out of five stars!

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for that great review. It was our pleasure to exceed your expectations, especially during your hot breakfast. We do have one of the widest selections in Branson. Thank you again for staying with us and we look forward to welcoming you back again soon. Daniel Management Music Capital Inn 417-334-8378

"Stayed at Better in Branson"

2
19/06/2017

Rooms are very small. You can hardly close the door without hitting the toilet in the bathroom. A/C units need updating. The lobby is nice, but the rooms are so small. Breakfast was missing. Some things weren't hot. Beds were very uncomfortable. Pool was in good condition. We would stay at the Comfort Inn Branson Meadows next time.

"Best Western Music Capital Inn"

5
19/06/2017

This is a really great hotel to stay at, we try and stay there every time we go to Branson which is several times a year. They always have a great staff. Place is always clean, and usually a great breakfast. Parking is always available and they have a great pool and exercise room

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking a moment to review your stay at Music Capital Inn. I am pleased we were able to exceed your expectations with our friendly fantastic service. We look forward to welcoming you back again on your next visit to Branson. Daniel Management Music Capital Inn 417-334-8378

"Vacation"

5
15/06/2017

Very clean and comfortable room. We stayed 3 nights and room was cleaned each day in a very timely manner. Very affordable. Front desk and gift shop personnel very friendly and helpful. Clerk in gift shop opened back up for my husband when he needed some Tylenol. Breakfast was good, several choices.

"Great place to stay!!"

5
14/06/2017

This is a great hotel!! Very clean, super friendly staff, and good breakfast selection. It's a really good location, easy to take the red or blue route to get around. It was our first time to stay here, but won't be our last.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing to stay at the Music Capital Inn. I am pleased we were able to exceed your expectations on your first visit. We hope to welcome you back again in the near future. Daniel Management Music Capital Inn 417-334-8378

"Housekeeping Disappointment"

3
14/06/2017

My wife and I visited here during Memorial Day weekend. The hotel is within walking distance of several restaurants and has decent amenities, and has a great breakfast which is included but for the price paid I would have at least expected them to clean the room. We left to go enjoy the sights and sounds of Branson at 9am and returned a little after 11pm to an untouched room. I called the concierge and mentioned it to them and requested clean towels since we didn't have any. They apologized, brought us towels and said that they would refund the housekeeping fee. Sounded fair to me so I didn't think anything further about it. Upon checking out I mentioned this and they then stated that there were no housekeeping fees and we were pretty much out of luck. I then contacted Expedia, who I booked through, and explained the situation, who contacted the hotel for any sort of compensation who then stated to Expedia that "due to their policy in relation with my request for compensation that it has been denied". Will definitely avoid this hotel at all costs on the next trip to Branson.

"Great stay"

5
14/06/2017

We had a great experience at Best Western Music Capital Inn. Everyone on staff was very courteous and helpful. They were always smiling & taking time out of their day to say hello. A few of the housekeeping staff even made a point to learn our names and greeted us every time we saw her by our names. It made us feel special and appreciated.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate you taking a moment to let others know about your stay at the Music Capital Inn. We strive to provide friendly fantastic service to each guest. Your comments will serve as an encouragement to our staff to continue providing superior service. Thank you again for choosing to stay with us. We look forward to your next visit. Daniel Management Music Capital Inn 417-334-8378

"Branson bound"

5
13/06/2017

I love this hotel it's very clean and the staff is very friendly and the location is great ! I really like the fact that the best Western awards do not expire and you can earn gift cards towards nights stays .

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for reviewing your stay at Music Capital Inn. It is always a pleasure welcoming our reward members. We look forward to welcoming you back again. Daniel Management Music Capital Inn 417-334-8378

"Fun trip"

5
07/06/2017

Great motel - we enjoyed the stay. Comfortable beds and large rooms. Located off the strip and easy to get around on the red route and close to both downtown and silver dollar city. Love the butterfly palace

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for letting others know about your stay here with us at Music Capital Inn. We look forward to welcoming you back again soon. Daniel Management Music Capital Inn 417-334-8378

"Outstanding stay in Branson"

5
07/06/2017

This was our second time to spend our vacation at this Hotel. We like. The cleanliness, the quietness the friendly service, feeling safe and secure no matter the time you leave or return, the clean breakfast room and the selection of items for breakfast and the personal way that they treated you.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate your repeat business. It was out pleasure to provide friendly fantastic service. Thank you again for staying with us and we look forward to your next visit. Daniel Management Music Capital Inn 417-334-8378

"Music Capital Inn, Branson, Mo., is Outstanding!"

5
05/06/2017

We always stay here when we go to Branson. We've tried other hotels, but kept coming back to this one. Besides being clean, friendly, welcoming, serving a hot breakfast, with fridges & microwave in the guest rooms and always having coffee available in the lobby, added to an indoor pool and hot tub, it has all the amenities for a very reasonable cost. And one of the best features is that it is not right on Hwy 76, which means it's easier to access with less traffic congestion, yet close to everything and all the faster alternative routes makes it only minutes away from most attractions. That also makes it quieter for sleeping. You can even buy show tickets right on premise. We would recommend this place to anyone!

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for taking a moment to let others know about your stay. It was our pleasure to provide a quiet, relaxing place for your vacation. We always enjoy welcoming our loyal repeat guests back each season. We will look forward to welcoming you back again. Daniel Management Music Capital Inn 417-334-8378

"GREAT WEEK FOR SURE!"

5
04/06/2017

We stayed for five nights. Price was good. Chose because of indoor pool and website pictures and reviews. First time at this hotel. Staff was super nice. Breakfast great variety, always hot and plentiful. Always had a place to sit. Room was not one of the newly redone, but room was very nice, clean, comfortable and well supplied for our needs. Great indoor pool for the grand kids and us to enjoy. Location was great, little to no traffic issues at this location yet still in the middle of everything. Really easy to get to and from everything we needed. Would stay here again. Oh and also, room was so very quiet. We never heard another guest from our room and it has been a long time since a hotel offered a total quiet sleeping atmosphere.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
It was our pleasure having you choose your family vacation with us at Music Capital Inn. Yes our indoor heated salt water pool is always popular this time of year. Thank you again for making the choice to stay with us. We hope to welcome you back again soon. Daniel Management Music Capital Inn 417-334-8378

"Hotel Stay"

4
03/06/2017

Second time we have stayed at the Best Western Music Capital Inn, and we were not disappointed. Our room was clean and best of all the air conditioning was cold the whole time. The free breakfast has good variety of food choices. The cranberry muffins were exceptional! Nice indoor pool too.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank for reviewing your stay with us. I agree our complimentary breakfast is one of the best breakfasts in Branson. We have quite a selection of hot and cold items on the breakfast far. It was our pleasure having you stay here at the Music Capital Inn and we hope to welcome you back again soon. Daniel Management Music Capital Inn 417-334-8378

"Chose Wisely"

5
01/06/2017

This was our first trip to Branson and did not realize how busy the main strip is with traffic. We chose wisely by selecting the Best Western Music Capital Inn, it is not on the strip but very close to any of the shows. Less noise, less traffic and less hassle. The staff is very friendly, the rooms are nice and clean and the breakfast was more than adequate. If we were to say anything negative, the bathrooms are a little on the small size but not enough to cause our rating to be lowered. We plan on coming back to Branson and we will use this Best Western the next time. Close to some very good eating establishments. A very enjoyable stay.

"Best Western Music Capital Inn Visit"

5
01/06/2017

This was our first stay there. We love Branson! This hotel was close to everything. It was clean and the staff were very friendlly and helpful, we did not have a chance to use the pool but we went and checked it out it was very clean and warm

"Music Capital Inn, Branson , Missouri"

5
31/05/2017

My husband and I always stay at Music Capital Inn when we go to Branson. On Shepherd of the Hills Parkway it has a great location, with great rooms, many great breakfast choices,a great pool, and great helpful staff.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking a moment to review your stay with us at Music Capital Inn. I agree we have one of the best complimentary breakfast. Each day we have make your own waffles, rotating meat options, busicts & gravey, homemade donuts, fruits, hot and cold cereal, etc. Thank you again for choosing to stay with us and we look forward to welcoming you back again. Daniel Management 417-334-8378

"Five Star Treatment"

5
30/05/2017

First of all, let me say I am very picky about my hotels. Since it was Memorial Day weekend, I went ahead and booked this hotel without seeing it first. I was a little nervous about doing this, so I was wanting to check this hotel out good when we got there. This hotel is awesome. Super clean, very comfortable beds, super friendly staff. I needed a roll-a-way bed at the last minute on Saturday night. I called the front desk and they told me they were all given out for the night but they would put me on the list for the next night. Thirty minutes later, there is a knock on our door. They had located me a bed. They just went about and beyond to provide excellent service. The swimming pool was crystal clear and a very nice indoor pool area. The breakfast was delicious! This is the only hotel we will now stay at in Branson. Beyond impressed. Five Star Rating!!!

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate your great review. We strive to provide friendly fantastic service to each of our guests and it is such an encouragement to hear when we exceed your guests expectations. We will look forward to welcoming you back on your next visit to Branson. Daniel Management 417-334-8378

"Prepare to be amazed"

5
29/05/2017

We stayed here Saturday because it was perfect for Silver Dollar City. So close and super easy access. We were blown away by hospitality of the staff and the cleanliness. By far our best Best Western experience in 24 years of traveling. Not only that, but the breakfast is the best we have ever had in a hotel where it's included with your stay. Constantly restocking and the variety is outstanding. Pool was huge, family friendly with a kiddie pool I and has an adult hot tub for folks wanting a good a hot tub but with no kids. We will be back.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for that great review. It was our pleasure to welcome you with our friendly fantastic service and provide a relaxing vacation getaway. I agree we have one of the best locations in Branson. With in ten minutes of Silver Dollar City and walking distance to several restaurants and the Zoo. Thank you again for choosing to stay at Music Capital Inn. We look forward to welcoming you back again. Daniel Management 417-334-8378

"Branson visit"

4
25/05/2017

We usually come to Branson yearly for shows and shopping. This was out third year in a row for May. Stayed at the same motel, same room, each time. It is easy to get around, and much better than the busy 76 strip. We are treated nice, and feels almost like "home away from home!"

"These Old Bones Felt Young Again"

5
23/05/2017

We enjoyed everything about our stay .The staff was courteous and professional. The room was pristine. The beds were so comfortable, i woke up feeling younger and more refreshed than I have in a long time. Even my 13 year old grandson didn't get up in the middle of the night. We will recommend Best Western Music Capital Inn to everyone that is going to Branson.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We so appreciate your great review. It was our pleasure to provide a relaxing vacation for you and your family. We have recently replaced some of our mattresses, I am pleased you enjoyed your beds and room. We look forward to welcome you back again soon. Daniel Management Music Capital Inn 417-334-8378

"Never a bad night"

5
23/05/2017

We have tried many different Motels in the Branson area over the years, but by far our favorite has been Best Western Music Capital Inn. I have recommended it to many friends and tell them, "We have never had a bad night their.."

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for letting others know about your recent visit at the Best Western Music Capital Inn. We appreciate you letting your friends and family know about your hotel. We look forward to welcoming you back again with our friendly fantastic service. Daniel Management Music Capital Inn 417-334-8378

"Great place to stay."

4
23/05/2017

Staff was very friendly and helpful. Would definitely stay here again. Rooms were clean and full breakfast in the morning. Very close to entertainment strip. Very reasonable priced for all they had to offer.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for reviewing your past stay at Music Capital Inn. It was our pleasure to exceed your expectations. We look forward to welcoming you back again next time you are in Branson. Daniel Management Music Capital Inn 417-334-8378

"Great service"

5
21/05/2017

The hotel is very tastefully decorated and clean. The staff were very nice and helpful, and the breakfast was amazing. We had a tornado warning while there and the staff were ver professional in handling this emergency. Thankfully there was no trouble at our location. Thanks a lot.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for choosing to stay with us at Music Capital Inn. Our guests safety is very important to us. I'm glad the staff was able to professionally and quickly address the situations, and we appreciate your cooperation during the emergence. We hope to welcome you back again this summer when the weather is a little more settled. Daniel Management Music Capital Inn 417-334-8378

"Lovely place!"

5
18/05/2017

We absolutely love this place! Family friendly place, lovely, clean, refreshing, rooms, delightful pool room, with sauna and hot tub, delicious hot breakfast! Cheerful, accomadating staff, and love the Christian music! Would definitely recommend this place,

"Best at the BEST"

5
18/05/2017

Workers were all exceptionally kind especially front lady. The room was very clean and a good size. The breakfast was very yummy so you did not have to go out and buy breakfast--sausage, biscuits and gravy, donuts, cereal, fruit and eggs. Quality place for decent price!

"Clean, Close, Friendly"

5
17/05/2017

We picked this "Inn" for Location on Shepherd of Hills Parkway Close to IMAX, across from Shoji Tabuchi Theatre. It is Not on main street, or 76 so you can avoid traffic. It was easy to get around from here.The staff were friendly, helpful. room was clean, in addition to pool, spa, hot tub being clean; breakfast is served each day, well kept and overlooks enclosed glass pool. This is a Family owned Inn, w/Christian values, they have a board to post your comments, are prompt when you need something, and have a Concierges person to help with shows tickets or restaurant. Good management here ... will be back next trip! Thanks recommendations: The bed was comfortable in room 214 all 200's are ground floor.Even numbers are on East side of building for morning light.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for taking time to let the time to let others know about your stay at the Music Capital Inn. It was our pleasure to exceed your expectations. We look forward to welcoming you back again on your next visit to Branson. Daniel Management Best Western Music Capital Inn 417-334-8378

"Clean and Consistent"

4
15/05/2017

We stay here at least once a year. it isn't the only place we stay when we go to Branson, but we like it enough to keep coming back. Everyone is always friendly and the place is pretty nice and a good location off of the main drag. It's not what I would call a 4-star hotel, but I rate it as a 4 on TripAdvisor because you can trust that it will be clean, consistent and affordable. Most of the roadside hotels in Branson are pretty much a 3-star to 3 1/2-star hotel or below, but this is a nice place. The kids love the pool/hot tub and the breakfast in the morning. It's convenient to get to Silver Dollar City and back without getting on the Branson traffic. It's easy to get to from the East Side on Red Route, or if you're coming from the west, it's just off of the main stretch on the Red Route before you get to the bad traffic.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for choosing to stay with us again. We appreciate your loyal repeat business. I agree we have one of the best locations in Branson, being off the main Hwy 76 makes it easy to get in and out, yet were with in 5-7 minutes from the attractions and theaters in Branson. We look forward to welcoming you back again. Daniel Management Best Western Music Capital Inn 417-334-8378

"branson stay"

5
12/05/2017

located just off the beaten path, yet close to the tourist hot spots. this location is better because other locations have too much traffic in front of them. hotel was clean, good breakfast, good beds, hd tv.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for making the choice to stay with us here at the BW Music Capital Inn. I agree, we have one of the best locations. With a nice four lane road in front of the hotel and access to the alternate routes you can get to any show or attraction in 5-7 minutes. WE will look forward to welcoming you back again on your next stay in Branson. Daniel Management BW Music Capital Inn 417-334-8378

"Weekend trip"

5
11/05/2017

We had an exceptional experience during our stay. Great staff and the rooms were very well cleaned and maintained. Also, we appreciated the fact that they are not ashamed to display a bible in the room.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate that encouraging review from your past stay with us. It was our pleasure to provide a relaxing and quiet vacation. We look forward to welcoming you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Very nice stay - very comfortable"

4
09/05/2017

It was a very nice accommodations and everyone was nice, We were there two nights and slept well. We will probably stay there again since we enjoyed our stay. We usually take our RV and do not stay at many motels but Best Western is our preferred motel chain when we look for motels because of their quality facilities. If we come back to Branson we will stay a this Best Western Motel since we had such a nice stay.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for taking a moment to let others know about your stay. I am pleased we were able to exceed your expectiations. We look forward to welcoming you back on your next stay in Branson. Daniel Management Best Western Music Capital Inn 417-334-8378

"Good service, good value"

5
08/05/2017

We arrived late after a long drive to find we only had one room reserved instead of the two rooms we thought were reserved. The desk clerk was very accommodating and quickly solved the problem and found us another room close to the original room. The staff were all friendly, helpful and very accommodating. The breakfast was plentiful. I would stay here again.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate you reviewing your past stay with us. I am pleased the staff was able to quickly solve your issue, and that you enjoyed your stay with us. We hope to welcome you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Best hotel in Branson"

5
08/05/2017

The wife and kids and I always love to stay at this hotel. Brenda is always friendly and nice to talk to on the phone when you make an appointment to stay here and when you show up she has a smile on her face and it makes you feel like you've come home. We love to swim in the salt water pool and relax in the hot tub. The rooms are always so clean and look like they've been remodeled. Had a good breakfast there, with eggs and sausage links, biscuits and gravy and about everything you could want in a breakfast. Mona that works the breakfast area is very nice and worked hard keeping the food full and hot. We will continue to stay at this hotel.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for your loyal business. It was our pleasure to once again exceed your expectations with our friendly fantastic service. Yes, our rooms have recently been updated including linens. Thank you again for staying with us, we look forward to your next visit. Daniel Management Best Western Music Capital Inn 417-334-8378

"Loved it"

5
07/05/2017

This was by far the best hotel I have stayed at in a long time. Location was nice, the staff was extremely friendly, & the breakfast was good also. The room was comfortable & spacious. Maintenance man John was the best!

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you for letting us know about your recent stay with us here at Best Western Music Capital Inn. We strive to provide friendly fantastic service to each of our guests. I am pleased we were able to exceedn your expectations and look forward to welcoming you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Good weekend trip"

5
30/04/2017

We came here for the weekend and enjoyed our stay here. This motel has different amenities, but we used it just for a place to sleep and eat breakfast. All of the staff were friendly and the breakfast was good. The room was clean and comfortable. The lightning in the room was a little dull. Again, overall a veru good motel.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for taking a moment to let others know about your stay at Best Western Music Capital Inn. It was our pleasure to provide a relaxing quiet weekend. We look forward to welcoming you back again. Daniel Management Music Capital Inn 417-334-8378

"We will be back!"

5
28/04/2017

I'm a frequent Branson visitor and this was one of the best places we've stayed. It was a great location and easy to get to. My kids loved the pool. The breakfast was good and the rooms were clean and nice. We didn't use the gift shop or game room, but it was nice knowing it was there. The only issue we ran into was with breakfast in the morning, but I'm not sure what the hotel could do to improve that. There were two sides/lines with food, breakfast was busy, and guests were coming at the lines from all directions, which was frustrating. We will definitely be back for our next visit! I'd recommend to anyone.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for choosing to stay with us at Best Western Music Capital Inn. I am pleased we were able to exceed your expectations. We will look forward to welcoming you and your family back again later this season. Daniel Management Music Capital Inn 417-334-8378

"Choir (school) group"

5
28/04/2017

Excellent experience: rooms, staff, breakfast, etc. Will ALWAYS stay in this hotel in Branson. Had a large group, with 35 rooms, and the hotel was extremely accommodating. In addition, they followed our instructions exactly placing student rooms right next to chaperone rooms.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
It was such a pleasure having your choir group stay at Music Capital Inn this past week. We strive to provide friendly fantastic service to all our guests. I'm pleased to of been able to exceed your expectations. We will look forward to welcoming you back again next year. Daniel Management Music Capital Inn 417-334-8378

"AMAZING INN"

5
22/04/2017

We had another wonderful stay at Music Capital Inn , 2 days and 1 night. They were extremely busy as had multiple bus customers while we were there. We were assigned to a different room than was first offered due to they felt that getting on a different floor would be beneficial for us. Turned out that there were no noticeable disruptions anyway. Although the weather was rainy all the time, it did not take away the relaxing time spent at the Inn. The breakfast was very good and the girls kept the buffet filled and the tables cleaned off. Anna Lee got us show tickets at The Welk Center and the seats were in a good location and also enjoyed a good dinner before the show. We always stay here whenever possible while in Branson. It is best to make reservation direct with the Inn so your room will be available without having to make other arrangements. Due to time restraints, we did not get to the pool or hot tub this time. The pool is always kept spotless. Their location is the best, no whether what you have planned while in town. They have a spacious lobby which allows for people going or coming to get in without much disruption.

Sue G, Manager at Best Western Music Capital Inn, responded to this review
We appreciate you taking a moment to let others know about your stay here at Best Western Music Capital Inn. I am pleased we were yet again able to exceed your expectations. I agree out concierge ladies are some of the best in town. I think they have seen every show available. Thank you again for staying with us and we look forward to welcoming you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Amazing guest service and very clean rooms"

5
21/04/2017

I love to stay at the Best Western Music Capital. We travel to Branson more than the average bear and stay with them a lot. And with the Myers hotel chain. They treat us very well as if we were family. The pool and hot tub are clean and exciting to be in. The rooms are always clean. I've been staying with Myers for about 7-8 years and have never once had a problem with anything. I recommend these hotels for buissness, family time or if you just want to get away for a weekend!

Sue G, Manager at Best Western Music Capital Inn, responded to this review
Thank you so much for taking a moment to review your stay with us at Best Western Music Capital Inn. We appreciate your loyal repeat business. It was our pleasure to exceed your expectations with our friendly fantastic service. We look forward to your next visit with us. Daniel Management Music Capital Inn 417-334-8378

"Nice hotel"

4
13/04/2017

Great value during end of March. The hotel has a concierge (in the gift shop) and can arrange your tickets to shows. Very nice heated indoor pool with sauna and Jacuzzi hot tub. The hotel rooms are clean, quiet, nothing fancy. Breakfast was scrambled eggs that are formed into a patties, sausage, biscuits, gravy, cold cereals, make your own instant oatmeal, make your own waffles and they provide whipped cream from the can and strawberries or chocolate chips for the topping. They also have two or three types of doughnuts with icing, bagels with cream cheese, a little refrigerator of yogurt of varying flavors. Very professional and friendly front desk!

Sue G, Manager at BEST WESTERN Music Capital Inn, responded to this review
THank you for taking a moment to review your stay at Best Western Music Capital Inn. You are correct we have one of the larger breakfasts in Branson. I am pleased you enjoyed your stay and we look forward to welcoming you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Nice place, near everything, too close to nothing"

5
12/04/2017

Good location, close enough so that it's only a short drive to everything in town, but out-of-the way enough so that we didn't feel bunched in by too much stuff around us. Right across the street from Shoji Tabuchi. Beautiful indoor pool, nice clean rooms, close parking, elevator, nice breakfast.

Sue G, Manager at BEST WESTERN Music Capital Inn, responded to this review
We appreciate you taking a moment to let others know about your stay at Best Western Music Capital Inn. I agree we have one of the best locations away from all the noise and traffic of Hwy 76, yet with in seven minutes of the shows and attractions in Branson. Thank you again for staying with us and we hope to welcome you back again this summer. Daniel Management Best Western Music Capital Inn 417-334-8378

"Branson Trip"

4
10/04/2017

Great place to stay. Rooms were clean. Bed was very comfortable. Staff was very friendly and helpful. Very economical. Location is perfect. Not right on 76, just off a little way, so getting on and off of highway was easy. I would stay again!

Sue G, Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you so much for choosing to stay with us. I am pleased we were able to exceed your expectations with our friendly fantastic service. I agree, we have one of the best locations in Branson. Being off Hwy 76 we have a nice four lane road in front of the hotel that makes it easy to get in and out on. We look forward to welcoming you back again this season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Great Place! Great People!"

5
06/04/2017

We never consider staying anywhere else in Branson. The people are so helpful, congenial and accommodating. It is like going home to see family since we normally stay there three times a year. We enjoy knowing the people we are dealing with. They are very helpful in helping us find different events.

Sue G, Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for staying at Best Western Music Capital Inn. We appreciate your loyal repeat business. Music Capital Inn is known for our friendly fantastic service. We will look forward to welcoming you back again later this season. Daniel Management Best Western Music Capital Inn 417-334-8378

"Family outing"

5
05/04/2017

We stopped and got the last room available for the night. The clerk was very helpful to get us a room to fit 2 adult and 2 small children. We will use this hotel again. We love the pool, sauna and hot tub. I would say if I had to find 1 thing wrong with the hotel, I would say the shower was not hot enough... it was warm but not hot. So all in all, it was a good stay! Thanks BW

Sue G, Manager at BEST WESTERN Music Capital Inn, responded to this review
THank you so much for making the choice to stay with us at Best Western Music Capital Inn. I am pleased to hear you enjoyed your stay with us. We certainly look forward to welcoming you back again on your next stay with us. Daniel Management Best Western Music Capital Inn 417-334-8378

"Good location for those wanting to be in the middle of it all"

3
04/04/2017

This is a very clean motel, with very fast check in and friendly staff. It was pretty clean, and had a nice sized bathroom with plenty of counter space. It even had an extra sink outside the bathroom, which is handy. Wifi was spotty at best, and none existent at night. Beds are very comfortable. The pool was wall to wall kids as it happened to be spring break...so much for a quiet relaxing vacation..the breakfast was not a pleasant experience. Kids running around with no parental supervision, trashing the place and leaving spilled food everywhere, and I didn't see one kitchen person trying to clean as they went. The eggs were terrible, as was the cold sausage, cold gravy, and cold biscuits. I don't think they could keep up with all the wild kids...we got coffee and left...

Sue G, Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for reviewing your stay with us. I am pleased we were able to exceed your expectations in our rooms and cleanliness. As you mentioned Spring Break is a popular time for families coming to Branson. Music Capital Inn does have one of the largest slections for a hotel breakfast and as you mentioned is quite a popular amenity. We do have two breakfast people in the breakfast/kitchen area during busy times. We hope to welcome you back again here next time you are in Branson. Daniel Mangement Best Western Music Capital Inn 417-334-8378

"Customer service was excellent!"

5
04/04/2017

As a family looking to get the best value on a vacation budget, this is one my top 5 spots. The pride that the staff takes to make sure the little things are taken care was amazing! Place was very clean, breakfast was great, pool was perfect temperature, staff was friendly. I have worked in the hospitality industry for 25 years and I notice when people care about what they do...these guys really do care about making your stay great.

Sue G, Manager at BEST WESTERN Music Capital Inn, responded to this review
We appreciate you taking time to let others know about your stay with us at Best Western Music Capital Inn. We stive to provide friendly fantastic service to each of our guests and are pleased you enjoyed your stay. We look forward to welcoming you back again soon. Daniel Management Best Western Music Capital Inn 417-334-8378

"Nice stay"

3
28/11/2016

This was a nice place to stay. Rooms were clean, though outdated. The wifi was too slow to use and room was a little too warm, but overall the experience wasn't bad. Staff was very friendly and helpful and location is great.

"Cold "hot tub""

3
23/11/2016

We've stayed here in the past and continue to come back. However, we will no longer be staying here. The "hot" tub was colder than the pool all three nights we stayed. The thermometer said 88 degrees. We notified the front desk and they indicated that others had already complained.They didn't seem too concerned and didn't offer any discount or apology.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Dear felicitym85: I am very sorry that our hot tub was out of order during your recent stay at the Best Western Music Capital Inn, and even more concerned that your complaint was not handled properly by our staff. I have sent you a private message asking that you contact me personally so that I may make things right with you. We highly value our repeat guests and do not want to lose you as a customer. Since you have stayed with us in the past, you know that this is not how we take care of our property. Please accept my sincere apology, and I look forward to speaking with you soon. Kindest regards, Sue Gordy, GM

"Good Bargin and nice Motel"

5
22/11/2016

Everything was clean, fresh, and staff was very friendly. Breakfast was very good and staff kept up with demand. Didn't use pool but it looked very clean and was inside. Like the location away from the busy strip.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, W1786DT georgek for you kind comments regarding you stay at the Best Western Music Capital Inn! We look forward to seeing you again the next time you are in Branson! Sue Gordy, GM

"Music Capital Inn Branson, Mo."

5
18/11/2016

When in Branson, Missouri this is the place to stay! The management team (Sue and Stephen) at this hotel brings their "A" game, and their staff members are incredibly skilled at their craft. They are friendly, efficient and professional-that spells success for the hotel and an excellent stay experience for the hotel's guests. Absolutely a pleasure staying at the Music Capital Inn in Branson, Missouri.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Larry B, for all these glowing comments regarding our team members at the Best Western Music Capital Inn! I will be sure to pass your remarks on to our team members. We really appreciate you for taking the time to tell our Trip Advisor readers about your great experience. Come back and see us again during the Ozark Mountain Christmas season! I'm sure you will enjoy it! Sue Gordy, GM

"Quiet location"

3
15/11/2016

We had a king room on the 4th floor which was very quiet. There is only one elevator and occasionally we had to wait a few min at busy times. All the rooms have interior entrance. Our room was very roomy with generous floor space. The complimentary breakfast included pancakes and waffles, both bacon and sausage and biscuits and gravy. The front desk staff was very helpful and went above and beyond to take care of our group. For those of you familiar with Branson, the motel is straight across from Shoji and a couple of buildings from Pierce Arrow. The very popular Grandma Ruth's cinnamon rolls are about 1/2 block away. It is relatively easy to pull out and make a left turn. Would definitely consider returning there. Only reason I didn't give it more stars was the mattress and pillows weee too soft for my liking but I was so tired, I slept well anyway.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, rsfred for taking the time to share your experience at the Best Western Music Capital Inn! We are glad that you enjoyed your stay and found our complimentary full hot breakfast and other amenities to your liking. You are right that the elevator does get a workout this time of year and with all the large groups staying at the hotel it does take a couple of runs to get everybody where they are going. I appreciate your comment regarding the mattress and the pillows. Bed comfort is often subject to our guests' preferences. We evaluate our beds routinely and replace them as needed. Thank you for choosing the Best Western Music Capital Inn. We hope to see you again! Sue Gordy, GM

"A Great Place To Stay!"

4
13/11/2016

We stayed at the Music Capital Inn several days. The rooms are very comfortable and clean. The staff friendly and caring. The complimentary breakfast is hot, varied and tasty. We thoroughly enjoyed our stay at the Best Western Music Capital Inn

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Snowbears4440 for choosing the Best Western Music Capital Inn for your stay in Branson! We are glad that you thoroughly enjoyed your stay, and we hope to see you back in Branson again soon! We are all geared up for the Ozark Mountain Christmas Season....and the lights are on!! Sue Gordy, GM

"Excellant"

5
24/10/2016

The staff was very helpful. It has a great saltwater indoor pool. We stayed on the 3rd floor. The wait for the elevator was generally speedy. This was the quietest hotel we ever stayed in. Has good Wi-Fi and cable television. The complimentary breakfast was excellent, eggs, bacon, sausage plus all other breakfast foods.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Lenny D, for choosing the Best Western Music Capital Inn for your recent stay in Branson! We appreciate all the great comments and hope to see you again soon! Kindest regards, Sue Gordy

"good place to stay"

4
24/10/2016

my only suggestion is to replace the deck chairs with swivel rolling chairs.. there is not much room where the desk is located. the wooden chairs do not slide around and made it very difficult to position the chairs for getting up & down by the desk.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We appreciate our guests suggestions and recommendations and we take them into consideration when we make changes to the property! Thank you for your input! Thank you for sharing and come back again! Kindest regards, Sue Gordy, GM

"Nice Place to Stay"

5
24/10/2016

Staff is friendly. Good service. Nice pool, hot tub and hot breakfast. Located close to everything in Branson. Kids had great time, although our stay was short. Clean rooms and lobby. Everything was nice.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for your kind comments regarding your stay at the Best Western Music Capital Inn, Sabra M! So glad you had a great time, and we hope you can stay longer next time! Sue Gordy, GM

"Room smelled of Urine"

2
22/10/2016

Room smelled of Urine. Hot tub was not clean and was not hot enough. There was scum and hair all in the hot tub. Breakfast was pretty good. The hotel itself was ok too. Lobby was really clean and nice. Staff was exceptionally friendly. Located off the main strip where it is less crowded and quiet.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We thank you spyle31, for choosing the Best Western Music Capital Inn for your stay in Branson. I wish that you had reported the condition of the hot tub and the odor in your room while you were here, as both could have been quickly remedied. Our pool and hot tub are serviced every morning and afternoon and adjustments are made as needed to ensure proper chemical levels and cleanliness. Our housekeeping staff work diligently to ensure a clean fresh environment for all of our guests and it is disappointing to hear that we may have missed something in your room. We use our guest comments to improve our hotel guest experience and we appreciate you for bringing these issues to our attention so that we may address them. Sincerely, Sue Gordy, GM

"Good location - reasonable value"

3
20/10/2016

This was my first stay at the BW Music Capital Inn. It is conveniently located on Shepherd of the Hills Expressway just across from Shoji Tabuchi's Theater. It is an older property but has been reasonably well maintained. Rooms were spacious and furnished with coffee makers, refrigerators, and microwaves. The bedding was reasonably comfortable but could use an upgrade. The shower/tub unit looked to have been recently upgraded and was nice. There was a separate vanity / dressing area outside the bathroom proper which proved very convenient for two occupants getting dressed simultaneously. There were lots of usable mirrors; and there were lots of electrical outlets to accommodate the recharging demands of our smart phones and tablets. There was one maintenance issue in our room (315) which I think justifies management's immediate attention. The electrical outlet for the bathroom vanity is badly in need of replacement. The plugs of our electrical devices (hair dryer and curling irons) fit so loosely into the outlet that their constant movement kept tripping the GFI breaker in the plug. This plug was virtually unusable and could represent both an electrical shock and/or fire hazard for future occupants. The free breakfast was good with many hot options including eggs, sausage, waffles, and pancakes. Service was good and overall the hotel was quiet and comfortable. I would certainly consider another stay here.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, RAutry, for choosing the Best Western Music Capital Inn for your recent stay in Branson. We appreciate all the great comments regarding the amenities we offer in our rooms. Thank you for the "heads up" on the bathroom receptacle. Our maintenance department took immediate action and we appreciate you for reporting it. Please come back and stay with us again the next time you are in Branson! Kindest regards, Sue Gordy

"Really nice! "

5
19/10/2016

My hubby and I are in the middle of our stay here and couldn't be more pleased. Great location...away from the busiest areas but you just drive around the corner and you are back in the middle of it all. Clean, spacious room and a very nice indoor pool, hot tub and sauna. Many times, indoor pools are cold and barely usable. Not this one! It's just the right temp to enjoy! Breakfast is good...an average hot breakfast in a hotel. We ordered all of our show tickets through the concierge, Dee, right after we made our reservation. She is great and all of our show tickets were here waiting in us when we checked in. Definitely the way to go! She secured us great seats at all the shows and was a pleasure to work with. It costs no more to use Dee and is so worth it! We got a room upgrade to a king suite upon arrival and was a little nervous when we found out that it backed up to the elevator. However, it ended up not being a problem at all. Our room is quiet and very comfortable. We have a favorite B&B we like to stay at here in Branson, but they were full up so we sought out a hotel option this trip. Glad we found this Best Western. It's a great place to stay in Branson.

"Nice hotel-great location"

4
17/10/2016

This property is likely located just off the strip on Shepherd of the Hills Expressway. It is convenient to most everything in Branson via the alternate routes. Our room was clean and spacious and we loved having a sink separate from the toilet/tub area. Breakfast was not exceptional but was OK. Every staff member we encountered was very friendly and helpful. It's nice to be able to buy show tickets there.

"Nice accomodations, fair price"

4
16/10/2016

Got into town very late to find my usual hotel chain all booked up. Selected this hotel from other possible alternatives based on its neat, attractive appearance. Clerk was helpful and efficient in checking me in. Room was clean, quite and comfortable. Free high-speed internet was bonus. Breakfast bar was the typical you-get-what-you-pay-for reconstituted scrambled eggs & sausage Coffee was excellent, however, and there was a nice variety of juices.

"jeffersontown seniors"

5
15/10/2016

senior group trip. Everything was excellent. All staff very friendly. Would definitely take my group back in the future. Rooms very clean - breakfast and kitchen staff - excellent. Good check in and checkout

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you jclimey2, for bringing your Jeffersontown Seniors group to visit us at the Best Western Music Capital Inn! We enjoyed hosting your group as much as you enjoyed staying here! Hope to see you back again on your next trip to Branson! Sue Gordy General Manager

"Awful"

1
12/10/2016

The whole hotel was filthy. The sheets had cheese or something on them when we first arrived, the toilet was clogged. Their breakfast was at another location and it wasn't great. The stafd was friendly enough but over priced for what it was.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
I am sorry to hear that you were disappointed with your lodging in Branson. This review states that the breakfast was at another location.... our property is a single 4 story brick hotel and we only have this one building. We are an all-interior property and our breakfast is located on the main floor next to the lobby and front desk area. I have contacted Trip Advisor and asked them to remove this posting as it is for a different property. That being said, I would like to invite you to try the Best Western Music Capital Inn on your next trip to Branson! Kindest regards, Sue Gordy, GM

"Satisfied Customer"

4
10/10/2016

The stay at this hotel was much better than I expected. Room was clean and comfortable and they have hot and cold breakfast, not just pastries. Although we only stayed one night, the experience was great. I highly recommend this hotel.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Helen B for sharing your experience at the BW Music Capital Inn! There is so much to see and do in Branson, we hope to see you return in the future to stay for more than just one night! Sue Gordy, GM

"Really Enjoyed our Stay!"

5
05/10/2016

The location of this hotel is wonderful. You are so close to everything! My husband and I stayed for 5 nights and he commented over and over again how nice it was to be within just a few minutes of just about everything we wanted to do. We got the king suite with the two-person jetted tub. Luxury! The water even stayed nice and warm the entire time the tub is on. Breakfast every morning was really nice. They have a full-time person keeping everything stocked and putting out fresh biscuits, keeping the milk full, juices stocked, etc. It was pretty crowded, so some mornings I just took the food back upstairs with me, and other mornings I found room to sit and enjoy in the dining area. Our room was clean and well-stocked each day. The hotel was quiet and comfortable. The staff was so friendly - even the maintenance guys stopped to joke around with us. We would stay here again for sure. We do wish the rooms were a little brighter -- even with all the lights on it was still rather dim to me. A smaller item on our wish list would be a vent fan in the bathroom.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for posting this great review on Trip Advisor! We appreciate your kind comments regarding the hotel and our staff! Please come back and see us again, soon! We'll be getting ready for the Ozark Mountain Christmas - the kickoff is November 1st! Sue Gordy, GM BW Music Capital Inn

"Excellent Hotel"

5
03/10/2016

We stayed at the Best Western with our church group. We had 21 in our group and not one complaint. The rooms were clean and comfortable. The hotel was quiet, and everyone rested well. We enjoyed the breakfast each morning. The best thing about this hotel is the hotel staff. All were friendly and service-oriented. We will definitely stay there again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you Paula79720, for choosing the Best Western Music Capital Inn for your church group getaway! We are glad you found everything to your liking. We have a lot of groups that travel on coaches that enjoy our level parking, covered entrance, and the large lobby with plenty of seating while waiting for the next excursion! We look forward to seeing you again! Sue Gordy, GM

"Last night of two week trip"

4
03/10/2016

Music Capital Inn is always our first choice when we stay in Branson. ALWAYS clean, comfortable, friendly, good value. Staff from front desk, breakfast, house keeping, maintenance is tops. Convenient location to shows and local attractions

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Sam L for choosing the Best Western Music Capital Inn as your first choice in Branson! We look forward to your next trip! Sue Gordy, GM

"Bugs"

1
30/09/2016

I am a charter bus driver brought a group here the first morning I woke up with big welps on my arms. I had been bitten by something in room 213. I did go to the front desk and reported and showed them what had happened. Yes they moved me just to the room next door and told me that they was going to have the exterminator come and spray the room. And that no one would be staying in that room. Which was a lie. When I got back to my room that night there was someone in that room. They did comp my group for my room for two day but that was not doing anything for me the person that got bit. Did not check on me or offer any first aid nor a I am sorry that happened. Not to mention the next night the fire alarm was going off at 11 pm. I really am disgusted about the way they handled all of this. For the four days I was there and working I had to deal with the 9 bits I had received staying here. It is hard for a person to work or to rest well at this hotel please think twice before staying at any of their hotels.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Kathy S, for taking the time to post this review regarding your experience at the Best Western Music Capital Inn. Our staff strives hard to ensure a safe, clean, and comfortable stay for every guest and it is disappointing to learn that we fell short in your case. I have reviewed the stay record of the room you were originally in and it was indeed taken out of service for the remainder of your stay. We were unable to find any evidence in the room that would have accounted for the bites you experienced, but we did have the room treated regardless. I have spoken with your tour director and she assured me that you were compensated by the group. She also mentioned that the passengers on the tour were very pleased with their accommodations and there were no complaints from anyone. The fire alarm did indeed go off at 11 pm and our local fire department responded immediately and found that someone in the hotel had tampered with a pull station. I sincerely apologize for your inconvenience, and hope that you will give us another chance on a future stay. Kindest regards, Sue Gordy, GM

"Clean rooms, Good Breakfast, Excellent customer service!"

5
29/09/2016

Came in with a College Volleyball Team had several rooms. All rooms were clean, with comfortable beds but the service and breakfast were outstanding. This hotel goes out of its way to make you feel at home. Little touches such as the sugar scrub and the hotel's staff asking about our tournament make this place special! Would highly recommend.

"awesome place to stay"

5
28/09/2016

Love this hotel, personnel is very attentive and helpful other than the gal in the breakfast area who was more focused on talking with front desk personnel than doing her job this place is a wonderful place to stay . Beds are comfortable, rooms clean just awesome !!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Kathy E!! We appreciate you for taking the time to share your remarks on Trip Advisor! Our team members work hard to ensure our guests have a pleasant stay and we make sure to pass these comments on to them. It won't be long before we begin preparing for the Ozark Mountain Christmas season, so be sure to come back and see us again! Sue Gordy, GM BW Music Capital Inn

"Nice hotel with friendly staff"

4
25/09/2016

This hotel is nicely done, the bathrooms are updated, the rooms include a frig and a coffeemaker and the beds and pillows are comfy. Everything seemed clean and fresh. The breakfast is good; scrambled eggs, biscuits and gravy and a full complement of the usual rolls and cereal and yogurt. There is coffee available all day in the lobby. What really stands out about this hotel is the friendliness of every person I encountered. The desk clerks, the lady keeping the breakfast area stocked, the concierge that helped me with questions about attractions; every one of them was extra pleasant and helpful. We would stay here again.

"They tried"

3
25/09/2016

Older hotel that doesn't offer as many king rooms as the newer hotel chains. Not directly on the "strip" so driving is a must. The staff is super friendly and try their best to make your stay enjoyable. Free breakfast, always plentiful, hostess would leave the door unlocked for late people while she cleaned up so you could still grab a bite.

"Stay in Branson, Missouri"

5
20/09/2016

We only had one night to stay in Branson, Missouri but our experience at the Best Western Music Capital Inn was exceptional. Everyone from the front desk, housekeeping, lady in the souvenir shop was so friendly and helpful. The rooms were very clean and neat and we enjoyed the pool, hot tub and sauna too. This Inn makes a guest feel like "family" and we are hoping to return to Branson again and will certainly pick the Best Western the next time too.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for this exceptional review, Laurel B. We are glad you enjoyed your one night stay and hope stay longer next time! The lady in the souvenir shop is our concierge and she will be happy to make arrangements and recommendations for shows, attractions, and dining. This is a complimentary service that we provide to all our guests because we want you to be able to make the most out of your visit! Sue Gordy, Gm BW Music Capital Inn

"Best Western in Branson MO"

4
17/09/2016

Nice facility but some personnel issues regarding restocking of supplies during multi night stays. Discussed with counter staff and will remedy them. This BW has a good breakfast, very nice lobby area, updated rooms and a great management staff. Some of the housekeepers may need some remedial training on being thorough and having the room ready for the guest each day.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, James S, for choosing the Best Western Music Capital Inn for your stay in Branson. Our team members work hard to provide a pleasant stay for all our guests, and it is disappointing to hear that in your case we fell short and I apologize for that. I appreciate you letting us know about your experience and I assure you that the issues that you have brought to our attention have been addressed with the appropriate team member. We look forward to your next visit and the opportunity to provide you with the friendly fantastic service you deserve! Sue Gordy, GM

"Brief stay in branson"

4
16/09/2016

entered late fri evening around 9pm. We loved the pool being open unitl 12am! We did not have a shower curtain. so that was a little inconvenient. Room was not cleaned Saturday at all. one thing i would reccommend is if you have 5 guests the room should be set for 5 guest i.e. towels shampoo etc. but we visited the desk and were provided extras as needed. Breakfast was fabulous and even had gluten free and dairy free options for our family to share. Overall it was a great stay!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Kayla A for choosing the Best Western Music Capital Inn for your stay in Branson, and for taking the time to write this review. I apologize that your room was lacking a shower curtain and an extra set of towels, but I am happy to hear that the Guest Service Agents were able to meet your needs. Our staff strives hard to please our guests and it's disappointing to us when we fall short. Please come back and see us again on your next trip to Branson and give us another chance to provide our Friendly Fantastic Service to you! Sue Gordy, GM

"Perfect Location in Branson"

5
15/09/2016

Located just off the main drag . . . Close to theaters and museums but not down in the heart of the heavy traffic. The owners/managers seem committed to excellent service. The room was updated, comfortable, and immaculately clean. The breakfast was a full offering with an ample variety of hot and cold foods.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Location! Location! Location! You are so right, Bob 836, and we hear that a lot from folks that like to avoid the heavy traffic on the strip! Our team members are happy to provide a map and accurate directions to ensure our guests don't waste their precious vacation time sitting in traffic! Thanks for choosing us, and we hope to see your again soon! Sue Gordy, GM Best Western Music Capital Inn

"An ideal hotel stay"

5
15/09/2016

Best Western Music Capital Inn in Branson was just about an ideal stay. The staff was very friendly, the hotel and rooms are extremely clean and comfortable, and the location is about perfect for getting anywhere.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We appreciate you, Renetta C for choosing the Best Western Music Capital Inn for your recent stay in Branson. Glad you found everything to your liking, and we look forward to seeing you again! Thanks for the great review! Sue Gordy, GM

"Branson Stay"

4
13/09/2016

This Best Western was a great stay. It is not on the main strip but very accessible to all the main attractions. The staff was very friendly and helpful with any questions we had about the town. the ladies in the gift shop were helpful with booking shows in the area. We would certainly stay here again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you Jeri S! We appreciate the review and we look forward to seeing you again on future trips to Branson! Sue Gordy, GM BW Music Capital Inn

"EXCEPTIONAL Service"

4
12/09/2016

We came to Branson thinking we had reservations at LOTO. When we arrived there, they did not have the rooms we needed. I had to scramble, searched for the room types we needed and made the call. Best Western answered the phone saying they were going to exceed my expectations, and they did. He was able to get us the rooms we needed, made check in a breeze and turned a stressful scramble into a positive experience. The rooms hotel was a little dated, but clean. The staff was friendly and helpful and the kids LOVED the breakfast.

"Great place to stay!"

5
11/09/2016

This is a great place to stay with the family. They have a great breakfast, nice clean rooms, and a great pool and hot tub. Easy access to all the shows and restaurant. They also have show tickets available at discount prices. We always love staying here!

"Fun at Branson, MO"

5
08/09/2016

We had a delightful stay in Branson, Missouri, made all the better by our choice of the Best Western Music Capital Inn. Besides ultra clean rooms, comfortable beds, excellent breakfast choices, and reliable Internet, the Best Western Music Capital Inn was in an ideal location. We were close to all important venues without being right in the middle of the high traffic area. Restaurants and theaters were within five or ten minutes. Be sure to check out the Haygoods performance nearby. Perfect Branson entertainment for the entire family.

"Solo Stay in Branson"

3
05/09/2016

As a whole, the staff at the Best Western in Branson was very nice. Tiffany in Housekeeping is a true gem. This hotel is fortunate to have her. Brandon at the front desk was the least helpful and least friendly. His appearance was unkempt and detracts from the brand. This hotel is centrally located to most attractions.

"Great people, comfortable hotel, good place to stay"

4
04/09/2016

The front desk folks at this hotel is exceptionally friendly and helpful. The team was very flexible as I had to change my stay plans multiple times but we got it all worked out and things went very good. The location is very good and the stay quite comfortable. I loved seeing the many families that were there during our stay. Very nice.

"THE BEST IN BRANSON"

5
03/09/2016

We had a great stay at Music Capital Inn this week and have more scheduled for later this year during festival season at Silver Dollar City. Anna Lee got us front row seats to the Patsy Cline & Friends tribute show. Brenda got us checked in with no delay as we arrived a little later than planned. Everything at the Inn is clean and comfortable from the rooms to the lobby. Although we didn't have time to use the pool and the hot tub this time, they looked very inviting. The continental breakfast is great with a good selection to choose from. The waffle makers are always popular and very busy. There is always fresh cool refreshments available in the lobby. The rooms are quiet and you are not bothered by outside noises or traffic going by all night.The Inn is just a wonderful and relaxing place to spend your time after a full day of seeing Branson.

"Great Place to Stay"

4
02/09/2016

This is probably one of the cleanest and nicest places to stay while in Branson. It is located on the north side of the loop and away from the Strip. This is nice as you do not have so much traffic to deal with when you stay on the Strip. The pool is clean and warm for an indoor pool. The staff were friendly and accommodating. Showers were hot and the a/c was cool. The only thing I would change about this is the continental breakfast that they serve. They need more of a variety on hot food items.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, J.C. for choosing the Best Western Music Capital Inn for your recent stay in Branson and thank you for your kind comments regarding our staff and the accommodations. We receive many comments about our location and the ease of navigating Branson to avoid the traffic. We do offer a full hot breakfast every morning which includes eggs, ham, sausage, and bacon (meats are on a rotation), make your own waffles with toppings, biscuits and gravy, 3 cereals and oatmeal, yogurt with toppings, bagels, muffins, donuts delivered fresh daily, 3 juices, and fresh fruit. Glad to hear that your stay was good and we hope to see you again on your next trip to Ozark Mountain Country! Sue Gordy, GM

"Volleyball Tournament"

5
29/08/2016

We reserved and stayed for a volleyball tournament and had a great stay will be staying again. the pool was great and the staff very friendly. the beds and rooms were clean and comfortable. Our rate as a group was reasonable. I ended up staying another night and the rate was just about the same. Great place to stay.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Eva B for choosing the Best Western Music Capital Inn for your stay while attending the volleyball tournament! We are glad you enjoyed your stay and we appreciate you for bringing your team! Please come back again next time you are in town! Sue Gordy, GM

"One of the best places to stay in Branson"

5
29/08/2016

we have stayed here on more than one occasion, and never had any problems. Staff is always very friendly and helpful. A wonderful breakfast and great rooms. Our favorite part by far is the saltwater pool and hot tub! I would recommend this place to anyone and we definitely stay here next time we are in town!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Glad you enjoyed our warm saltwater pool and hot tub, Lucy P! We appreciate your recommendation and look forward to seeing you again soon! Sue Gordy, GM

"Branson Retreat"

5
28/08/2016

We visited this property in August of 2016 and will be back! The staff was friendly and helpful and always ready to go the extra mile for us. It was the perfect location to be in the middle of all the Branson fun and restaurants. The breakfast bar was delicious. the property was so clean, modern and welcoming. The Manager did everything she could to make sure our visit was a memorable one. My wife and I would highly recommend this facility for a familty reunion, couples retreat or a girls outing. The gift shop is well maintained and was terrrific for booking all our entertainment needs. We would highly recommend visiting this property on your next Branson visit.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
So glad to hear that you enjoyed your stay at the Best Western Music Capital Inn! Thank you, jdjdfishter for recommending us for so many types of groups....we've go something for everyone! Hope you get your "girls outing" put together and come back and see us again soon!! Sue Gordy, GM

"Pretty good amenities but uncomfortable beds."

4
28/08/2016

Stayed here 3 times this year and all 3 rooms had horrible beds. Each night I woke up with pain in my legs and back. I do not have this problem when I stay at other hotels or at home. Chairs in rooms are also not comfortable to sit in to read a book.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for choosing the Best Western Music Capital Inn for your recent stay in Branson. Bed comfort is a very important part of every hotel stay, and I appreciate your comments regarding the comfort of your beds. We take our guest comments very seriously and use them to improve conditions for our future guests. We replace beds regularly on a rotational basis, and I would like to ask your help in identifying the beds you have an issue with. Due to the anonymity of Trip Advisor, I would greatly appreciate it if you would contact me at the hotel directly so that I can identify the room you occupied. I hope to hear from you soon and hope that you will stay with us again and check up on our progress! Sue Gordy, GM 417-334-838

"Girls outing"

5
27/08/2016

We had an amazing visit at this facilty. Staff amazing, friendly and helpful especially Dee in the gift shop. She always heads us to just the right shows with great seats. The manager, Sue, has a can do attitude that is rare to find. She helped a bus unload their luggage when the bus arrived at an unexpected time. I would highly recommend this facility when you come to stay in Branson. I know I will be visiting again!!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Elaine Z for your kind comments regarding your stay at the Best Western Music Capital Inn! I agree that Miss Dee is an excellent concierge who has a wealth of knowledge and experience regarding what's happening in Branson! Glad you enjoyed your stay, and we look forward to seeing you again on your next trip to Branson! Sue Gordy, GM

"Branson Experince"

5
17/08/2016

Excellent location and facility - definitely pleased we picked this over other local properties. Had some minor issues that were immediately addressed more than satisfactorily. Very busy weekend (car cruise we did not know about when booking) but they handled the crowd with ease. Easy to get around the area from this site - bedding and room was very nice.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Tamara H for choosing the Best Western Music Capital Inn for your stay in Branson! I am happy to hear that we were able to address your minor issues and ensure that you enjoyed your stay with us. Car Show Weekend is the busiest weekend of the year for us, as the Midnight Run Parade takes place on Shepherd of the Hills Expressway and our guests get front row seats! We appreciate this great review! Sue Gordy, GM

"We'll run hotel"

4
14/08/2016

The staff at the Best Western Music Capital Inn treated us with genuine care and kindness from the first contact to our departure. Considering this hotel has been around for quite sometime, the accommodations were well maintained and clean. The people that run and support this hotel truly care about their visitors, and it shows in their actions and attitudes. We will be happy to stay here on our next trip to Branson MO.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for choosing the Best Western Music Capital Inn for your recent stay in Branson. Friendly Fantastic Service Always is our company motto and we appreciate your nice comments regarding our team members! Please come back and see us again! Sue Gordy, GM

"BEST of Best!!!"

5
13/08/2016

Our daughter booked us a room here for a vacation - undoubtedly the BEST in Branson - in EVERY respect. She was so nervous because she wanted the tree day to be SO SPECIAL for us! AND IT WAS right from check-in to check out! The night clerk was so wonderful. We felt right at home from the moment we entered the motel! EVERYTHING is so CLEAN. EVERYONE is FRIENDLY!!! Room was IMMACULATE! Full breakfast DELICIOUS!!!if you're going to Branson - definitely book THIS Best Western!!!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Spanky 1947 for taking your time to post this GREAT review! We are glad your daughter chose the Best Western Music Capital Inn for your stay and that you were so pleased with our team member and the accommodations! Please come back again! Sue Gordy, GM

"Great Stay!"

5
11/08/2016

Great location close to the strip but away from the chaos of the main street through Branson. After a quick check-in, we took a look at our room (4th floor facing east) and were very pleased. Nice sized room, cold air conditioning and surprisingly very, VERY quiet. The hotel was totally booked (from what I overheard the desk clerk telling some drop-in guests) and there were cars everywhere, but didn't hear one peep from anyone else inside our room. I was happy to find 2 sinks and 2 counters by the bathroom, since it can get quiet cramped in one bathroom with 2 girls! Beds were comfortable, pillows fluffy, smooth sheets...slept great! Breakfast was INCREDIBLE and better than any other hotel I've stayed at: scrambled eggs, bacon, sausage, biscuits & gravy, variety of breads (English muffins, white/wheat bread, bagels) donuts, waffle maker, pancake maker, juices, coffee, milks, cereal...if you couldn't find something to eat, I don't know what to say! The pool, hot tub and sauna were great, and surprisingly salt water! Our last full day of the stay they had treated the spa/hot tub with some chemical that burned our eyes, noses and throats and we couldn't bear to stay in the bubbles more than a few minutes, but each day we had the pool to ourselves for several hours in the middle of the afternoon. Can't complain about that! Housekeeping was prompt on the morning we were checking out and already wanted in the room by 9am before we had even packed and checked out, which was a little annoying, but it wasn't anything to complain about or make us rethink staying at the location again. Check-out took about 3 minutes and the desk staff was more than friendly and accommodating! Keep up the fine work Best Western Music Capital Inn!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for taking your time to post this great review, Sara C. and thank you for choosing the Best Western Music Capital Inn for your stay in Branson. I will share your comments with our team members and pass on your appreciation to them. Please come back and see us the next time you are in Branson. Sue Gordy, GM

"Vacation Family trip"

5
09/08/2016

Wish we would have been there at the Best Western at the beginning of our trip. Do know it will be our choice from now on this was a family outing of 7 adults with a 5 year old & 14 month. THANK YOU AGAIN!1

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Rita M - YOU ARE VERY WELCOME! Glad to hear your family enjoyed your stay and we hope to see you next time you are in Branson! Sue Gordy, GM BW Music Capital Inn

"The best"

5
08/08/2016

Great pool and hot tub game room for the kids, great breakfast, the best location of all, the best help on your shows and tickets, easy to find everything from this best western and right on the street with everything, but a little away that your not smack in the middle of all the traffic

"I would absolutely come again"

5
08/08/2016

This hotel was great from beginning to end. The staff, breakfast, pool and game room. Had an awesome time. The room was super clean and I love the gift shop. I will be back and I will stay here again.

"Best Western"

5
08/08/2016

It was a great stay! We were there for two days and the staff was unbelievably friendly and helpful. They made suggestions on places to eat that were great and times to leave. We had an issue in the room with the tub not draining and I contacted the front desk very late and told them. They had it fixed the next day by the time we returned. The breakfast is great and you do not walk away hungry.

"The best"

5
06/08/2016

I always stay at this best western in Branson, the best location for everything and the people working are so helpful with getting tickets and advice on the shows. The pool and hot tub are the best, we always get the room next to the pool for the kids. Breakfast is good.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for the great review, Melodie A! We're glad your kiddos enjoyed the pool and that you got to see some shows in Branson. Hope to see you again soon! Sue Gordy, GM BW Music Capital Inn

"no wheelchair access and bad breakfast"

2
03/08/2016

When we booked this hotel, we specified we "NEEDED" a room with a wheelchair accessible bathroom. We arrive to find out we dont' have a room like we were told we would get. My 17 yr old son had to "crawl" to the toilet every time he had to use the restroom. Very sad and humiliating for him.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, myshell333 for taking the time to speak with me on the phone regarding your son's experience at the Best Western Music Capital Inn. I can certainly understand your frustration for your son's inconvenience. Your reservation was not booked directly through the hotel.,The reservation request that we received was for a standard room with two queen size beds and there was a special request for an early check in time. I have informed the call center supervisor that your request for an accessible room was not forwarded to the hotel and they are going to review the reservation call and take appropriate action at their end. Thank you for your kind comments regarding our Guest Service Agents that you met at check in. I am glad that Tony showed his concern and was able to assist you by assigning you to a ground floor room. Please extend our sincere apologies to your son, and I am glad that you will be back to see us on your next trip to Branson. Kindest regards, Sue Gordy, GM

"Location"

5
02/08/2016

Great place to stay and out of the major traffic on Highway 76. Breakfast is awesome with a variety. Rooms are clean and the entrance is warm and inviting. The televisions are large enough that you can watch from anywhere in the room, unlike the little small ones found at most other places.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you Rocky B! We are glad you chose the Best Western Music Capital Inn for your stay in Branson! Please come back and see us on your next trip! Sue Gordy, GM

"Decent Place"

4
31/07/2016

This was a good place to stay. I had no problems. The manager and workers were really nice. The breakfast was decent. My only wish is that it was more modern. The doors and carpets need to change. It looks a bit old.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Elmina7878 for choosing the Best Western Music Capital Inn for your stay in Branson! Our company motto is Friendly Fantastic Service Always and I am happy the team members exemplify it! We are finishing up a huge remodel project when we shut down for the winter and we will be replacing the last two floors of hallway carpet! Over the past three years we have completely remodeled the lobby, breakfast area, and all the hotel rooms which included new carpet, window treatments, bathroom tile, furniture, and wallpaper replaced with fresh paint. Please come back again next season and enjoy our progress! Sue Gordy, GM

"Great Value for Families"

5
30/07/2016

We chose this hotel on the recommendation of family members who have stayed here on multiple occasions. I can't say one bad thing about it. The hotel was clean and the staff is super friendly. The free breakfast is a plus and offers a good variety. Our boys (ages 9 and 4) loved the pool. Ms. Anna Lee and Ms. Dee in the gift shop were very helpful in booking shows. We will absolutely stay here again when we return to Branson. It's an excellent value!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Lori A, we so appreciate this great review! You pretty much covered everything! Hope to see you again soon! Have you ever experienced the Ozark Mountain Christmas? We turn on the lights the first weekend in November! Hope to see you soon! Sue Gordy, GM BW Music Capital Inn

"Great place to stay in Branson!"

4
30/07/2016

Great stay! Room was very clean and comfortable. The bathroom was great! Two vanity areas and a good sized bathtub. Staff was friendly, helpful and informative. We didn't try the free breakfast but it was available from 6:30-9:30 am. Location was good, not in the busiest area but still very close to attractions and shows. The Shoji Theatre is directly across the street.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We are easy to find and everything is easy to get to, robtoon4! Thank you for choosing the Best Western Music Capital Inn! We appreciate your comments. Hope to see you back again, soon! Sue Gordy, GM

"Friendly!"

4
29/07/2016

Read the whole post?? I will start with the few issues we didn't care for, the dirty bedspread, which we just through on the floor in the corner, our bathroom door was ill fitting, not a fun thing and the 1st floor, by the pool area, smelled terribly of smoke, yuck! Now, with that being said, the staff was just delightful, especially the front desk staff and so ready to help with any question I had, the room itself was okay, our beds, sheets and pillows, were clean and quite comfortable. Downstairs, on the first floor, we enjoyed the pool and hot tub, and it was nicely stocked with clean towels. The laundry room was clean and came in handy after the soaking from rain and water rides that day. The breakfast area was clean, the attendant was pleasant and the breakfast was quite impressive for an inclusive one. We had waffles, cereals, eggs, biscuits, gravy, sausage, bacon, fruit, muffins, etc, quite a variety. The ticket person in the gift shop was super nice and answered all my questions regarding shows and sights around town. I will recommend this hotel to anyone, and would stay again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you Toastwitheggs, for taking the time to write this review. We use our guest comments to make improvements for our future guests and we appreciate you bringing these issues to our attention and corrections have been made. The hotel is 100% non-smoking, and our staff have been trained in how to handle individual situations as they occur. I am glad you found the staff to be friendly and the accommodations and amenities to your liking! We look forward to your next stay with us! Sue Gordy, GM BW Music Capital Inn

"Great family hotel!"

5
29/07/2016

Found this hotel online and it had great reviews but booked with the front desk. Staff was friendly and helpful upon arrival and during our stay. Even noticed we weren't in the best location so changes our room. Room was clean and comfortable. It had all the conveniences you would need which was nice since we were there for five nights. It was also a quiet hotel, we never heard much noise but we were on the forth floor. The hotel does have an indoor pool, gift shop and arcade which were all added bonuses to our stay. The breakfast was wonderful...eggs, sausage, ham, bacon one day, biscuits and gravy, pancakes and waffles. Also, donuts or muffins, toast, bagels, juices and much more. The staff always kept it stocked and were all so helpful and friendly. Breakfast was busy at times but it moved quickly and we always had a place to sit and eat either in dinning area or lobby. Housekeeping kept our rooms clean and stocked with towels. We loved the location too. We were close to everything but not in all the traffic. We were able to get to everything through back roads instead of in the middle of 76. Definitely glad we found this hotel and will stay here again when we return.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Wow! What an awesome review, Nicole W! It is obvious that you thoroughly enjoyed your stay at the Best Western Music Capital Inn! Our team members work very hard to care for our guests and I will be sure to pass your comments on to them. We look forward to seeing you again soon! Have you ever experienced our Ozark Mountain Christmas? Sue Gordy, GM

"Branson, MO"

5
28/07/2016

I've stayed in a lot of hotels, but this is the best ever. I had car trouble and the hotel manager went above and beyond the call of duty to help me. Recommended the right place for repairs, followed me there and gave me a ride back when repairs complete. I will definitely stay there on my next to Branson.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Harold L for choosing the Best Western Music Capital Inn for your stay in Branson. I am happy to hear that you made it home safely, and I am thankful that your car trouble did not ruin your vacation. Please come back and see us soon, we enjoyed having you! Sue Gordy, GM

"Thumbs Up"

5
26/07/2016

We enjoyed our stay here very much. Our room was clean and very large. The service was great. Everyone was very nice and helpful. They had a very nice continental breakfast every morning. They could have used more seating in breakfast area. We would definitely stay here again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thanks for the great review, Janet H! We appreciate your kind comments regarding the hotel and we would love to see you return on your next visit to Branson! Sue Gordy, GM BW Music Capital Inn

"Was pretty good! "

3
25/07/2016

We stayed here for a total of 4 nights. We liked location as we come to Branson several times a year but hadn't stayed here before and since we were staying several days we decided to stay off the strip. I called to confirm reservation as I booked off a booking site and everything was as stated and we even got to check in earlier than 3 by about 45 minutes which I was thankful for since we'd been in vehicle with 3 kids under 8 for 3 hours! The lady at check in was very nice she was a older lady didn't catch her name. Sad to say we took full advantage of being on vacation and never did make it down for Breakfast so I cannot comment on that although that was one of the main reasons I picked this hotel so we didn't have to pay for breakfast out everyday! The beds/pillows were ok still my neck and back hurt every morning the sheets were very soft which I loved!! We were on the 3rd floor a couple rooms down from elevator. We never had a problem with the elevator or even hearing other people it was a very quiet hotel for being so full. The pool was very well maintained and we enjoyed it all to ourselves the 1st day we arrived. Our room was clean and the housekeepers came in everyday and made beds and gave us fresh towels which I appreciated because we've stayed elsewhere for more than 1 day and had to ask for housekeeping which is annoying! We did like this hotel and would recommend to others.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for choosing the Best Western Music Capital Inn for your 4 night stay in Branson! Our team members work hard to ensure that our guests have a pleasant stay and I'm glad we were able to accommodate your early check in. We will appreciate your recommendations to others and we hope to see you again on your next trip to Branson! Sue Gordy, GM

"Great Place to stay OFF of thee strip, but CLOSE to the ACTION!"

5
24/07/2016

I wanted a hotel that was clean, comfortable, and convenient, and I got just that!! We reserved two adjoining rooms on the to floor and were very pleased with our rooms. They were quiet, had great water pressure, and were clean! The beds were comfortable....I didn't wake up with a sore back. Our encounters with staff members were friendly and welcoming. I will stay there again!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We do get a lot of great comments about our location, pugtails! We are easy access to everything and it's so easy to avoid the traffic that Branson is famous for. Our staff is happy to assist with recommendations and directions to help our guests get around town efficiently. Nobody wants to spend their precious vacation time sitting in traffic! Glad you had a great stay and we hope to see you again! Sue Gordy, GM BW Music Capital Inn

"Great Stay"

5
23/07/2016

Great location for Branson events. Helpful staff for tickets and suggestions, as well as directions. Nice pool that the kids enjoyed. Great value with kids free. Given a room with a tub side grab bar, and this was very helpful.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you ddvaderven for taking the time to review your stay at the Best Western Music Capital Inn. We are happy to hear that you found everything to your liking and we hope you'll be back again! Please tell all your friends about us, too!! Sue Gordy, GM BW Music Capital Inn

"Excellent!"

5
21/07/2016

Received a substantial discount for our youth group. Met by GM Sue who took time from her busy schedule to welcome us and answer all our questions. Staff was friendly, well informed, polite and very professional. Rooms were clean and inviting with all the usual amenities. Our group thoroughly enjoyed the complimentary breakfast. Great location away from the busy strip and accessible to the attractions we were interested in.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you Dee12102016 for your kind comments regarding the hotel and staff! We appreciate you for taking your time to write this great review! We were happy to host your youth group and we are glad they had a great time in Branson! We hope you will bring more young people to see us in the future! Sue Gordy, GM

"Great Location"

5
21/07/2016

This hotel had a really good location to get to any venue in Branson, MO without running into a lot of traffic. The hotel was clean, with comfortable beds. Breakfast was okay probably not the best we have ever had. They ran out of most everything and there wasn't the best selection.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, I107QWpaulg for choosing the Best Western Music Capital Inn for your recent stay in Branson, Missouri! I am happy that you were pleased with your hotel accommodations. We offer a full hot breakfast every morning from 6:30-9:30 that includes scrambled eggs, biscuits & gravy, sausage, ham, or bacon, Belgian waffles & pancakes, hot and cold cereal, fruit, and assorted beverages. This being the peak season in Branson and the hotel is operating at high volume I can understand that on occasion we can get a huge rush in the breakfast room which can deplete the food supply but it only takes a few minutes to fully replenish it. I sincerely apologize for your inconvenience and I hope that you will give us another try on your next trip to Branson. Sue Gordy, GM

"As Advertised"

5
16/07/2016

Very Satisfied with our stay. Everything was as we expected. Great breakfast in the morning kept well stocked all of the way through the normal closing time. We will be staying here again the next time we come back to Branson!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We are happy that you found our full hot breakfast to your liking, 395billo! We look forward to your next trip to Branson and we hope you come back soon! Sue Gordy, GM BW Music Capital Inn

"Best Western Music Capital Inn"

5
16/07/2016

Excellent - Was a wonderful location - Our grandson loved the swimming pool and the game room. The staff was very friendly and helpful. The ladies in the gift shop ordered our show tickets and we got great seats.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, John D for posting this great review on Trip Advisor! Thank you for choosing the Best Western Music Capital Inn for your lodging while in Branson! Glad to hear you had great seats at your shows and that the pool and game room are still a hit with kids! Sue Gordy, GM

"Just As Good"

5
13/07/2016

It had been a few years since we had stayed here, but it was as good as I remember. It is a great location and the best staff around. Everyone from the check-in desk to the maintenance man was so friendly. They all had a smile and a warm greeting no matter where you encountered them. The room was clean and comfortable. They have an excellent breakfast and the ladies are constantly making sure you have what you want. They can help you with any tickets you need and make sure you have the best seats available. It is the place I will stay when returning to the area.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Welcome back, Marlene K!!! We've missed you! Thank you for taking the time to write this great review! We certainly appreciate our repeat guests and I am glad that you found us to be "Just As Good" as we were the last time you were here! There have been a lot of changes and upgrades over the past couple years and we have lots more planned in the future! Come back and see us again, soon! Sue Gordy, GM BW Music Capital Inn

"Pretty good"

4
10/07/2016

We stayed at this hotel with a group because we were in town for an event. They gave our group a significant discount off their normal rate. I had waited til the last day to book our room and all the rooms they had blocked off for our group were taken. But they didn't even hesitate to add a room to the block for us and give us the group discount. I really appreciated that. The room was clean and the beds were comfortable. The bathroom is very small - the door is about a half inch from hitting the toilet when it opens and I think you could actually sit on the toilet and wash your hands at the same time...if you so desired. Lol. On the plus side - there was a small area outside the bathroom with a counter, sink, mirrors and hair dryer. So if someone is in the bathroom a woman can still get ready! :) Another plus I appreciated was the hair dryer had a night light on it with a dimmer so you could choose how bright you want it. My kids always need something and usually we have to leave a bathroom light on for them. FYI, the shower does NOT have a high enough shower head for tall people. But it is a nice shower head with different settings. The pool and jacuzzi are wonderful! It's indoors, large and very well maintained. The breakfast is just like most. They did at least have sausage with their eggs and biscuits/gravy. Plus all the other usuals: cereal, toast, donuts, waffles, fruit, etc. The elevators were a bit slow but not so bad we got frustrated. It's a big hotel so I guess it's expected to have to wait a bit. To sum up - we liked this hotel and would definitely stay here if we are with a group and get the discount. But I don't think it's worth their normal rate. There are other hotels in Branson that are much fancier for about the same price.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Dannifer for taking your time to write this review of your stay at the Best Western Music Capital Inn in Branson, Missouri. I am happy to hear that we were able to add an additional room to your group block. We are always happy to honor the group rate for all members of the group when the rooms are available. Our rates do vary seasonally in Branson and you will find that is the case with most hotels in town and we are competitively priced. Please call the hotel direct when you are ready to return and we will be happy to work with you to ensure that you receive the Best Available Rate. Hope to see you again, soon! Sue Gordy, GM

"Convenient location"

4
09/07/2016

The location was great for our trip. We did not want to be on the strip and deal with the traffic. The staff was very friendly and helpful. Our room was clean and comfortable. Beds were comfortable. It was a bit hot in the room when we checked in and the AC was missing one of the knobs to adjust the temperature. We were able to change out the knob with another one on the unit and after several hours the room cooled off. The bathroom had a long vanity. It also had another sink and small vanity area just outside the bathroom. Works well for several people to get dressed at the same time. Microwave and refrigerator in room. Lobby had fruit infused water. Nice touch.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Luanne H, for choosing the Best Western Music Capital Inn for your stay during your recent trip to Branson! Friendliness, cleanliness and safety are the three main priorities in any hotel stay, and I am glad to hear we delivered. Thank you for notifying us of the AC knob, we appreciate your help in making things better for our future guests! Please come back soon! Sue Gordy, GM

"Excellent place to stay"

5
08/07/2016

We came here to meet up with my sister and her family from Minnesota. We could not have asked for a better place to stay. The gift shop they have is awesome. The breakfast was very good and all the people that work here very pleasant, helpful and so courteous. The room was clean and nice. We all enjoyed our stay there.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Branson is a great meeting place, genesclocks! There is so much to see and do...and there is always something going on! So happy that you were able to get together with your North relatives, and glad you enjoyed your stay! Sue Gordy, GM BW Music Capital Inn

"Best Western, Branson, MO"

5
05/07/2016

Very clean hotel with polite and professional staff. I preferred this site because it is not located directly on Hwy 76 which becomes extremely congested with traffic. However, it is just a few blocks off Hwy 76 and allows you easy access to numerous activities.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thanks for choosing the Best Western Music Capital Inn, Judy C! We appreciate you for taking the time to write this great review regarding your stay. We receive many comments about our location and how easy it is to avoid the traffic congestion. Our team members are always happy to take the time to show our visitors the "short cuts". There are lots of ways to beat the traffic jams! Come back again, soon! Sue Gordy, GM

"Nice Hotel and good staff"

4
03/07/2016

It's been a few years since I stayed at this hotel. Our room had a slightly musty smell to it, but I had some freshening spray with me which seemed to take care of it. The beds are comfortable, towels are plush and you have very hot water with good pressure in the shower. The breakfast in the morning is pretty good with a nice variety (eggs, sausage, biscuits and gravy, cereal, waffles, oatmeal, fruit, toast, etc). It's easy to get in and out of this hotel since it is on Shepherd of the Hills Expressway instead of on highway 76.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you Vicky C for your kind comments regarding your stay at the Best Western Music Capital Inn! We appreciate you for taking the time to post this great review! Please come back and see us again! Sue Gordy, GM

"Excellent staff great place to stay"

4
03/07/2016

This is good place to stay . Close to the attractions but not in the craziness that is 76. Good breakfast. attentive staff. Would recommend this to anyone coming down to Branson . Indoor pool came in handy since we had a rainy weekend

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Glad you enjoyed the indoor salt water pool, Eric A! Thank you for your great comments. We hope to see you again, soon! Sue Gordy GM

"Old dated hotel"

1
28/06/2016

Book by phone should have looked at it .It is located next to a run down deserted hotel. It will probably be next. The room was dated ,the staff were there standing around. The internet would not work. The room was next to elevator ,very moist . I would never stay there again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, twggl for choosing the Best Western Music Capital Inn for your recent stay in Branson. I am thankful that your comments are the exception rather than the norm for our guest reviews. I am sorry that we were unable to meet your expectations and we wish you well on your future travels. Sue Gordy, GM

"Great staff and the best breakfast in town"

5
27/06/2016

The rooms were comfortable, the staff was friendly, had a wonderful breakfast in the morning, and the pool was a salt water pool. So we had great sleep, happy people to deal with, a full belly, and we didnt smell like chlorine when we were done swimming. I would stay here any day,

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you e_mcglynn, for taking your time to write such a great review about your stay at the Best Western Music Capital Inn. We do receive a lot of great comments about our salt water pool and we're glad that you enjoyed it! Pack up those kiddos and come back soon....we look forward to seeing you again! (and be sure to bring your mom and dad, too!) Sue Gordy, GM

"Great Stay-Perfect Location"

5
27/06/2016

Arrived in town late and took a chance. They only had a couple of rooms available and the lady at the front desk suggested the top floor due to having several youth groups booked (softball, dance, baseball). The top floor was very quiet and we were able to enjoy a good nights sleep. They have a great breakfast-pretty much anything you would want from cereal both hot and cold, to waffles, or biscuits, eggs and sausage/bacon, yogurt, fresh fruit, etc. Enjoyed the indoor pool. It's within walking distance to several shows and restaurants.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We are so glad that you took a chance to try out the Best Western Music Capital Inn and we are thrilled to read this great review! Please come back and see us again on your next trip to Branson! Sue Gordy, GM

"Great concierge service!"

4
25/06/2016

Our family really enjoyed our stay here. We took advantage of the concierge to get us 2 day passes to Silver Dollar City and she gave us print offs of all available shows during our stay! She was very accommodating-no sales pitch to buy tickets! We also liked the dual vanities in the room-nice for a family of 5. Breakfast was good--coffee was great& piping hot!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you MommyWemhoff for your kind words regarding our hotel Concierge! We provide free ticket service to our guests through the Gift Shop/Ticket Office. Our people are very knowledgeable of all the show, attractions, and restaurants in Branson and they are happy to make recommendations and provide information to ensure our guests make the most of their visit. Their are no high pressure sales pitches or time share presentations to contend with, and we are pleased to offer special values and discounts whenever they are available! Thank you again for this great review!

"Best Western Music Capital Inn, Branson Mo."

5
25/06/2016

Friendly staff, cleanliness and the breakfast ! Anything you could possibly imagine for breakfast was at your finger tips...The food was always fresh, hot, and plenty of it. This went on for our entire stay.!!! Had a wonderful location !!!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Shirley P for this great review We are glad you enjoyed our full hot breakfast! It's important to us that you get your day off to a great start! Please come back and see us again! Sue Gordy, GM

"good location"

3
24/06/2016

The location was very good. It was easy to get to all attraction in branson from here. Staff was very friendly and helpful. They were very knowledgeable about all the shows and the best routs to drive to get there. Indoor pool was nice. Hot tub could have been a little warmer. The only real problem i had was the A/C did not keep the room cool enough for our family. It was hot outside and the temp in the room would not get below 75 until the very early am hours.

"Average hotel with some strange features"

3
22/06/2016

This hotel had bIg public areas. We had a large room with a small bathroom but we also had a sink outside the bathroom which was useful. There was nice music theming throughout the hotel. The shower was efficient. The electric sockets did not work in or just out of bathroom which was annoying as we had several things that needed charging. The bed sheets were turned back in an odd way and sheets were very crumpled so that they looked unchanged. Pillows were small, flat and too soft.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Hevsy, for taking the time to review your stay at the Best Western Music Capital Inn. We appreciate your comments and I will address the issues that you have mentioned with the appropriate team members. I see that you are quite a world traveler, and we are glad you chose our hotel for your stay in Branson! Sue Gordy, GM

"Perfect Stay and Service"

5
20/06/2016

I have stayed several times, service is always great, excellent breakfast, speedy checkout. The rooms are always clean. Access to amenities is easy and great. Care for the hotel is apparent. Overall perfect.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
"Overall Perfect" is music to our ears at the Best Western Music Capital Inn, Miranda G. Thank you for choosing us for your lodging during your recent trip to Branson and please come back and see us again soon! Sue Gordy, GM

"Great location!"

5
19/06/2016

Very comfortable room & nice selection at breakfast. Staff super friendly. Loved the location - quick access to all the shows, but still enough off the beaten path to be a quiet, restful stay. Room attendant was very attentive. Lovely "gift" of hand scrub daily - nice touch! Would definitely stay again!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Jerry L, for taking the time to review your stay at the Best Western Music Capital Inn! We appreciate your kind comments and look forward to seeing you again! Sue Gordy, GM

"Not what I expected"

3
18/06/2016

After reading the reviews and seeing the high rating I was excited to reserve rooms at the Best Western Music Capital. But, with a toilet that moved (a lot) every time you used it & the requirement to get a key to the fitness center...the ONLY KEY--- you could say I was greatly disappointed for the price per night. Our room was above the breakfast area & at 6:00 or 6:30am we could hear people pulling out their chairs across the tile floor constantly. (Sounded like someone moving furniture for 2+hours)....not my favorite place to stay.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We are glad that you chose the Best Western Music Capital Inn for your stay in Branson, Missouri. I am disappointed to hear that it was not your favorite place to stay, but we appreciate your comments so that we may address the issues you experienced and improve the hotel for our future guests. We do control access to the fitness center by having a key at the front desk as it is a rather small room and also for the safety of our younger guests. Thank you for bringing the breakfast area noise to our attention. We have chair slides on order that will take care of this issue very soon. Again, thank you for staying we us and we hope that you will give us another chance to serve you in the future. Sue Gordy, GM

"Clean and Comfortable"

5
17/06/2016

Rooms were clean and beds slept very good. Room was quiet even though the motel was pretty full. Breakfast was very good. It had bacon, which is seldom served, and 2 types of sausage, biscuits and gravy and eggs.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for choosing the Best Western Music Capital Inn for our recent stay in Branson, Missouri! We have received many great comments regarding our full hot breakfast which is a great added value when choosing a place to stay! Thank you for taking time to share this great review! Sue Gordy, GM

"Great Service - Very Clean!"

5
16/06/2016

A wonderful 3 day stay. Very clean, beautiful Pool, comfy beds, friendly staff, quiet and relaxing, awesome hot breakfast. Gift shop was very nice - glad we could buy tickets at gift shop and most shows had discounts. Highly recommended.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We appreciate your kind comments, Sandra T! I am happy to hear that you were able to use our Concierge Service during your stay at the hotel. The ladies in the Gift Shop/ Ticket Office are very knowledgeable about all the shows, attractions, and restaurants in Branson and they are very glad to help our guests with driving directions also! Thank you for this great review! Sue Gordy, GM

"Excellent Place to Stay"

5
16/06/2016

My husband and I planned a weekend trip to Branson with our 4 children, spouses and 9 grandchildren booked rooms and our whole bunch was placed in a row on same floor next to each other and next to the pool. Everyone had a great time! Staff friendly and very helpful in getting our tickets ready for Silver Dollar City right at motel.. The place as always was clean, good food good parking easy access to shopping and entertainment etc. Cleanliness is a must for us in staying away from home and you done it again :) Great place to stay! THANK YOU

"The place to stay in Branson"

5
13/06/2016

Clean, comfortable, convenient, accessible, affordable, affable, a very pleasant experience in Branson. Unusually cordial and helpful staff at all hours make this an easy choice for Branson trips. No reason not to choose the Music Capital Inn.

"comfortable and relaxing stay"

4
10/06/2016

We enjoyed our stay at Best Western Music Capital Inn, in Branson, MO. The people working there appreciate our business with them and are very courteous and helpful. The room was quite comfortable and cool. The pool and hot tub was well maintained and had nice plants around the glass walls. We would recommend this motel.

"Great place to stay"

4
10/06/2016

I will come back to this hotel, very very clean! All the employees were so helpful and friendly, the hotel concierge gave me great advise as to what shows to see and how to get there, Anna Lee is the best!! Thank You. Great location, quiet and easy to get around without being right in the middle of traffic.

"Visit to Relatives"

5
10/06/2016

Excellent hotel, close to what Branson has to offer. Great breakfast. The pool area was well maintained as were all area of the hotel. Staff was very helpful. Would definitely stay at this hotel on future visits to relatives in the area. Central location.

"Clean, Comfortable, Great location"

5
07/06/2016

We stay at this hotel every time we come to Branson. The rooms are always clean and comfortable. The breakfast is good. Wi-Fi. Pleasant staff. We can buy our show tickets here as well. No complaints at all. The location is away from the 76 strip but yet in a good location to get around to everything without tons of traffic.

"Good value"

4
07/06/2016

We stayed this past weekend and were pleased with the value of this hotel. The room was clean and plenty towels in the bathroom. The breakfast had a very nice variety and the ladies working it were always refilling it and kept the counter and tables wiped down. All in all we were pleased with the location, price and service.

"A good stopover"

4
06/06/2016

An older, family operated hotel in very good condition, Conveniently located close to several theaters and restaurants. Easy on-off from a main street. Friendly staff with indoor pool. Very good Best Western breakfast

"Nice hotel at a good price"

4
03/06/2016

Nice indoor swimming pool, good hot breakfast, good and clean rooms in a good location if you have a car.we had a problem with the room keys needing reprogramming, they seem to be affected by being next to Mobil phones if stored in the pocket. Only 1 small lift for the higher floors.

"My Go To Motel"

5
02/06/2016

Best Western Motels are my "Go To" Motel when traveling. When I am in the Branson Area Best Western Music City is the first I call. When traveling I need a handicap room with roll-in shower. This eliminates many motels, but Best Western Properties always have such a room. I only choose another motel if a Best Western is not in the area or if the requisite room is not available.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you Jeffrey B for choosing the Best Western Music Capital in for your "Go To" hotel in Branson! We are happy you find the accommodations to meet your needs when you stay with us! We appreciate your loyalty to the Best Western brand and we look forward to your next visit! Sue Gordy, GM

"Excellent Hotel"

5
31/05/2016

This Best Western is fancy with lots of friendly people working there. It's clean and has everything that I would need of a Hotel. Great breakfast room with helpful staff. The pool is very clean and fun to be in, loved the skylights and the all around windows. Beds are very comfy and the bathroom if very spacious. Overall Excellent Hotel!! Will be staying here again!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Juan O, for telling everyone how much you enjoyed your stay at the Best Western Music Capital Inn! Our staff loves to hear their own success stories and we appreciate you taking the time to post this great review! Please come back soon! Sue Gordy, GM

"Love this Place!!!!!!!!!!!!"

5
31/05/2016

We always stay here when we go to Branson. It is clean. Staff is friendly and helpful they go out of their way to help you and make your stayas pleasant as possible and it is close to everything. Nice breakfast and pool area. Great place to stay for the price.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We love our repeat guests!!!!!!!!! Thank you 367debraw for continuing to choose the Best Western Music Capital Inn for your lodging in Branson, Missouri! We look forward to your next visit! Sue Gordy, GM

"One of the better hotels in Branson"

4
29/05/2016

The wife and I took our kids on their first trip to Branson. She and I had stayed here 12 years ago while we were dating, and knew it was a good property. The room was really nice, the kids loved the pool, game room, and breakfast area. The wife (who's like a bloodhound) said it smelled like stale smoke, but I just thought it was because the "ashtrays" were just outside the corridor entrance. I like being off the 76 hwy strip, less traffic/hectic. I do want to applaud the staff. My wife slipped in the parking lot on a little rock and twisted her ankle, and they went out of their way by getting me some bags for ice and going down to housekeeping to get her and extra pillow to put under her foot. The property could use some updating in the hallways and other areas though, loved the updated room and bathroom in the room. But from driving around Branson and seeing the business, attractions, and motels/hotels that have closed, money is probably at a premium right now.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you ghstrider83 for this nice review. I hope your wife is fully recovered from her twisted ankle and I hope it didn't slow you down to much from getting out and about in Branson! The Best Western Music Capital Inn has been undergoing a huge remodel over the past few years which has included the updating of the lobby, breakfast room, and all guest rooms. We will complete this project during our winter shut down this year and will have our hallways and other public areas completed by opening next February. We hope you will return and check our progress! Sue Gordy, GM

"Our stay at Best Western Music Capital"

5
29/05/2016

We always stay at this hotel when we go to Branson, but you need to make reservations early because lots of people uses the hotel and it books us fast. I would highly recommend it. We like the breakfast especially, they serve one of the best breakfast we have found in motels. They also are very helpful on helping you find shows and get tickets, including moves.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Good to see you again at the Best Western Music Capital Inn, Toodie L! We appreciate our repeat guests soooooo much! Thank you for the great review, I will be sure to share it with our team members. Hope to see you again soon! Sue Gordy, GM

"Awesome get away for a couple!"

4
28/05/2016

Nice size room, very clean. Staff was so friendly and helpful. Good at helping get show tickets and giving directions. Yummy hot breakfast. We loved the fact that the motel was close to The Strip but yet not near the traffic.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Judy R for choosing the Best Western Music Capital Inn for your recent stay in Branson! We are glad that you enjoyed your stay and that our staff was able to help you navigate the town without difficulty. We receive many comments on our location and people enjoy avoiding the traffic! Hope to see you again on your next trip! Sue Gordy, GM

"Nice family atmoshpere"

5
27/05/2016

This is a nice clean hotel that is perfect for a family. Loved the indoor pool. The room was nice and functional, hotel was easy to get to and not far from anything but not right on the strip. Great place to stay

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you Nicki G, for taking the time to write this review regarding your stay at the Best Western Music Capital Inn! We receive many comments about our location which is right off the strip. Our team members will be happy to show our guests the "short cuts" that enable folks to get anywhere in town in 5 - 10 minutes without having to contend with the traffic. We are on the west side of town and conveniently located to great shows, restaurants, and attractions. Our Concierge Service is a complimentary feature of our hotel and we will be happy to help you with any arrangements at no charge! Thanks again for the review....and hurry back!! Sue Gordy, GM

"Great Vacation Getaway"

5
23/05/2016

Stayed for 2 nights, perfect location not too far from the main strip but just out of all the traffic. Great staff, clean room, breakfast & pool areas were great. Just what we needed for our weekend getaway!!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Josh K for choosing the Best Western Music Capital Inn and leaving this great review! We hope to see you again on future trips to Branson! Sue Gordy, GM

"Great value, clean, and friendly staff!"

5
22/05/2016

Everything was ready for me when I got there, which I loved. The hotel works with a service where my tickets were purchased in advance. They even gave me a cute bag. If you want a kind room, make sure to specify that because they go quickly. The double queens are still a great size for a couple. We used the extra bed to lay our suitcases; haha. The rooms were very clean! The staff was super friendly! I also really enjoyed what I consider a deluxe free breakfast. The hotel does have a small indoor pool and large hot tub. There is also a 4-6 person sauna. I do wish the sauna benches were more finished than they are because the seats are more like benches and not covered at the front. It was a little unnerving. The pool and hot tub were very clean, but there did seem to be a good deal of chlorine in the hot tub. There were a lot of families at the hotel. Overall, wonderful experience! I would stay there again. Great location too.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Carrie P for this great review! Cleanliness, friendliness, and safety are the hallmarks of a good hotel stay, and our staff works had to ensure that all our guests are well cared for. We are very glad to hear that you had a great Branson get-away! Please come back and stay with us again. Sue Gordy, GM BW Music Capital Inn

"Southern hospitality"

5
22/05/2016

We had a great stay at this location. Brenda, at the front desk was extremely helpful even though she was very busy. The housekeeping staff were all friendly and prompt. Even though the breakfast was very busy, the dishes were filled quickly and the ladies gracious. The only issue I had was the gift shop hours were a little erratic at times.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Friendly Fantastic Service Always is the motto of the Myer Hotel Company and we are glad that you found it at the Best Western Music Capital Inn. Our Gift Shop is open from 8am - 6pm everyday but it does close during the lunch hour. The front desk staff is present 24 hours each day and can also assist with any ticketing needs. Please come back and see us again during your next trip to Branson! Sue Gordy, GM

"Great place to stay"

5
22/05/2016

This was our second time to stay in this Best Western, same room, as requested. The breakfast is excellent and all the staff are on their toes and ready to help in any way possible. The location is great for all the shows and shopping in Branson. The bathrooms have a great set-up with two sinks and dressing areas, which we really like.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We love our repeat guests at the Best Western Music Capital Inn, Prothro G! We have many people returning year after year, and it is great to get to know so many folks personally! We are glad to hear that you had a great stay, and we look forward to many more! Sue Gordy, GM

"Great place"

5
21/05/2016

My husband, our granddaughter and I stayed at this motel in May 2016. We have stayed here before and love it. The he motel is clean and quiet. The pool is always clean. Plenty of room in a suite. The breakfast is delicious. It convenient to a lot of shows. Great place to stay with family or have a reunion there.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Ermakay for coming back to the Best Western Music Capital Inn! We appreciate your kind comments and thank you for taking the time to post this nice review! Hope to see you again, soon! Sue Gordy, GM

"Friendly and clean"

5
19/05/2016

Had a great stay. Everyone was friendly and helpful. The room was modern and clean. The front desk helpful and the gift shop assists with ticket purchases and honors coupons! The breakfast was excellent and the pool clean! Thanks for a great stay.

"Excellent Branson Hotel"

5
18/05/2016

This BW is family owned and it is apparent they take great pride in their business. Everything was in order, clean and maintained. I particularly enjoyed the heated indoor pool and sauna. There's a hot tub and exercise room too. The staff was super helpful. We spent three happy nights.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you gulliver55555 for choosing the Best Western Music Capital Inn for your stay in Branson. Our team works very hard to ensure each guest a great stay, and we love to hear comments like yours in this review! Hope to see you again on a future trip to Branson! Sue Gordy, GM

"Great place to stay."

5
16/05/2016

We stayed there for 4 days. The room and the whole hotel was spotless. The staff was very friendly and helpful. They have a nice gift shop that also was very knowledgeable in the shows and helped us pick shows to see. Then they made the reservations. Breakfast was good. The hotel is located close to shows and restaurants. We forgot a bag in the room and Sue contacted us to let us know. I asked her to ship it to us. She took it to the shipper. The shipper called us to let us know the ridiculous charges. I told them we would come back to the hotel and pick it up. While we was driving back, Sue went back to the shipper and got the bag. We tried to give her a tip for her effort but she would not accept it. We will stay there when we go back to Branson and would recommend anybody to stay there. A great place to stay.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Dave W for the kind comments in this review. I am glad we were able to reunite you with your belongings before you were far from Branson. We thank you for choosing the Best Western Music Capital Inn for your lodging in Branson and we look forward to seeing you on your next trip! Sue Gordy, GM

"Travel Baseball Tournament"

5
16/05/2016

Excellent hotel and accommodations for our whole team. Breakfast was very much above average and the pool was open until midnight so the team could swim. They put us all on the same floor by the pool and laundry room. It was only about 10 minutes to Branson RecPlex. Highly recommended to anyone looking for a nice clean and friendly place to stay.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Ben D, for bringing your ball team to Branson and choosing the Best Western Music Capital Inn for your lodging. What a great group of young fellas they were! Glad to hear everything worked out for them. Please choose us again on your next tournament in Branson! Sue Gordy, GM

"Family Trip"

5
16/05/2016

I had an amazing stay.. All personnel were very helpful... The manager was also very nice.. She gave my girls a swimming toy for the pool and they enjoyed it very much.. I will not stay at another Best Western in Branson besides this one!!! Thank you for accommodating our stay!!!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Glad your girls enjoyed playing with the "Red Squiddy"! It sure was fun watching them chase it around the pool! Thank you for your great comments regarding the Best Western Music Capital Inn. See you on your next trip!! Sue Gordy, GM

"Great hotel, housekeeping issue"

4
14/05/2016

I've stayed here several times now. The hotel is clean, the rates are decent and the location is good. Last month and this month, I did have a problem with the housekeeping. At 9 a.m., they left a basket and note saying since we had the Do Not Disturb sign up that we missed cleaning. I opened the door and said that I still wanted my room cleaned. We went down to breakfast with our signs still up, since were were not ready to leave for the day yet. 20 minutes later, we go up and she's in the room cleaning. I was a bit annoyed, since we weren't done in the room and my stuff was laying out still. I did talk to the front desk and they said that this wasn't supposed to happen. That they are supposed to clean all day. They are also never supposed to go into rooms when the Do Not Disturb sign is up. Hopefully we will not have any trouble if we come back. Again, this is the only downside of our last 2 trips. Altogether, it's a nice hotel.

"Very good for the price "

5
13/05/2016

The staff was the best I have seen anywhere they gave our king room up to a handicap person it's was the only handicap they had left and put us in a double queen room but they more then made up for it with a free meal and just being very nice to us we like to go to Branson a lot and like to stay somewhere different ever time but after this stay we may have to come stay hear again. The staff mahes all the difference

"Branson Lodging"

5
12/05/2016

Excellent value, great location, awesome service. Branson has been on our bucket list of places to visit for some time now. We went with my brother-in-law and sister-in-law. We had a great time. We had not preselected lodging, but we have traveled extensively and have frequently stayed at Best Western. This one was the finest we have ever visited.

"Great Place to Stay In Branson"

5
10/05/2016

This has been our hotel of choice for Branson trips for a number of years. The staff is friendly and will take excellent care of you. The hotel is located in a convenient location. The property is always clean and the desk staff is welcoming.

"FIVE STAR"

5
10/05/2016

I will stay at this hotel every time I come to Branson and I will recommend it to everyone I know that comes to Branson. It is the best Hotel I've ever stayed at anywhere. Cleanest, modern, friendly staff, good breakfast, comfortable beds, very relaxing to stay at, loved the Christian music playing. I just felt very comfortable and safe there. Nice atmosphere.

"Super Hotel"

5
07/05/2016

This was our second time staying here and we will be back. It is a great location for all of the activities in Branson. While not being directly on the busy strip, you are within minutes of everything. The Christian owners definitely have their hotel designed to SERVE their clientele. I would highly recommend this hotel to anyone visiting the Branson area.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Diane O, for choosing the Best Western Music Capital Inn for your lodging on your recent trip to Branson! You said you would be back in your review from last year, and you are a woman of your word! We appreciate your kind remarks regarding your stay with us and we look forward to seeing you again! Sue Gordy, GM

"Decent But Older Property"

4
29/04/2016

Recently spent 2 nights here. I guess I expected a bit more what with the great reviews this place has received. It's certainly a decent property but even with the "refurbishing" you can see some of the age. We had no problems during our stay staff all seemed quite nice. Breakfast was the usual dried scrambled eggs, biscuits and canned thick gravy and sausage patties. And don't forget the canned fruit cocktail. The location is OK on the "Red Route" and there are plenty of eating choices nearby. This was my first visit to Branson and I wasn't quite sure what to expect. It was very quiet when we visited but there sure are a lot of older folks wandering about. Anyway, there are so many accommodation choices, now that I've been there, I'd shop around a bit more and think I could come up with something a bit cheaper and just as nice.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you highdesertbadger for coming all the way from Oregon and for choosing the Best Western Music Capital Inn for your lodging in Branson. We appreciate you for taking the time to write this review, and we appreciate your comments. We use the feedback we receive from our guests to improve our property for future guests. We do serve a full hot breakfast every morning, and in addition to the items you mentioned we also offer fresh donuts delivered each morning, cook your own waffles and pancakes, 3 cereals and oatmeal, bagels, English muffins, yogurt, 3 juices, and fresh apples and bananas. This time of year you are sure to see lots of older folks out and about, but when school is out this becomes a hot vacation commodity for families of all ages! We hope that someday you will have a chance to revisit Branson! Sue Gordy, GM

"Not great"

3
25/04/2016

Our room was located behind the elevator, with the headboard on that wall. Needless to say we could hear it all night. Also the toilet up above us was extremely loud. It sounded like there was a flood coming through, also at the headboard. Bed was hard and lumpy, with no cushioning. Woke up every day hurting all over.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you nanapat6 for taking the time to speak with me yesterday regarding you stay at the Best Western Music Capital Inn. I sincerely apologize for your inconvenience and we will take to heart your recommendations for improvements we can make to the room you occupied. We take our guest comments very seriously and use the feedback we receive to make things better for our future guests. Please come back and see us again on your next stay in Branson. We will welcome the opportunity to redeem ourselves by offering the quality accommodations that Best Western is known for. Sue Gordy, GM

"Average hotel"

3
24/04/2016

While in Branson, my husband and I stayed here for 3 nights. My favorite thing about the hotel was the location. I liked that it wasn't on the main strip but still extremely convenient. From the reviews and also since this was priced a little higher than some of the other similar hotels in the area, I really expected a little more. But, all in all it was decent. You can tell the bathrooms are older with recent updates. The granite counter tops were a nice addition. I thought the bedspreads were a little worn....pilly, one had some strings hanging off it, just a little worn. Certainly not a deal breaker. But I think little details make a big difference. I admit I'm pretty picky. When someone used water (or maybe flushed a toilet?), assuming above our room, it was pretty loud and noticeable. I was surprised by that. Also, the mini refrigerator made quite a bit of noise off and on as well. Husband noticed that through the nights. The room was clean, so I appreciated that. So, in my opinion, this was an average hotel. Nothing awful or bad, but also nothing that really makes it stand out to me. Next time in Branson, I'll probably try something different.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank You, Kari B for choosing the Best Western Music Capital Inn for your recent stay in Branson. I am happy to hear that you had a decent stay, and just wanted to share with you the recent improvements that we have made to the property over the past few years. We have the luxury of closing for 6 weeks every winter and we use this time to complete remodeling and refurbishment projects for the hotel. Just this past winter, we completed the remodel of every room which included new carpet, bathroom tile, paint, furniture, mirrors and lighting. We also added new carpeting in two of our hallways. All room have in room coffee, refrigerators, microwaves, and 32" flat panel televisions. Our lobby and breakfast areas have been completely refinished with all new tile, furniture, artwork, and even a drum set chandelier to compliment our "music theme". We have more extensive plans for the future which will include a new bedding package, more hallway carpeting, and more things we haven't thought of yet! It is my hope that you will return again on your next trip to Branson, and see what 's new at the Best Western Music Capital Inn! Sincerely, Sue Gordy, GM

"Love this Place!"

5
24/04/2016

We stay here every time we come to Branson, because we always know the place will be clean and the staff will be super friendly. It has a nice pool and the Breakfast is good. The location is great, it is close to the strip and lots of good place to eat,

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We appreciate our repeat guests so much, 367debraw! Thank you for returning to the Best Western Music Capital Inn on your trips to Branson. We look forward to seeing you again, next time! Sue Gordy, GM

"One of the best places we've stayed in awhile"

5
24/04/2016

One of the 1st things we noticed as we walked in to check in, was the Christian Music! I can't even begin to tell you how refreshing that was! I applaud them for being bold enough to play it! We loved it! Our whole stay was very peaceful and relaxing! The staff was great and very helpful with any need we had!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We receive a lot of great comments regarding the Christian music and open Bibles in the rooms at the Best Western Music Capital Inn, Debbie J, and were are happy to hear that you had a great stay! Please come back and see us again, soon! Sue Gordy, GM

"Love Music Capital Inn"

5
21/04/2016

We started staying at Music Capital Inn several years ago. It is a great location, very comfortable facilities, very clean and those who work there are so accommodating and friendly. We love it and have no desire to change because it meets our every need.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Nancy R, for your kind comments regarding the Best Western Music Capital Inn. Our team members love to read these great comments on Trip Advisor! Please come back and see us again, soon! Sue Gordy, GM

"Good stay at Best Western Music Capital inn"

4
15/04/2016

With tax, almost $100. per night with all discounts available. Clean, presentable, comfortable. Breakfast is average. Staff is excellent. Cost is a little high considering all things. Has clean indoor pool, wifi is acceptable. Location is a little off the beaten path, but certainly OK.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We are off the beaten path, James S, but this time of year, traffic is not a big concern in Branson. We are within minutes of all the attractions in Branson and during the peak season our team members are happy to explain how to use alternate routes to avoid the traffic. Thank you for choosing the Best Western Music Capital Inn for your stay, and we hope you will return on future visits! Sue Gordy, GM

"Made us feel welcome"

5
14/04/2016

The staff were friendly and intent on quickly answering every question and meeting every request. The breakfast was good and the room ample and inviting. The room was clean, laid out well. My grandkids enjoyed the pool. Plenty of parking close to the building.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Cleanliness, friendliness and safety are the 3 keys to success in the hospitality industry! Thank you bettybC4027UT for choosing the Best Western Music Capital Inn for your recent stay with your grandchildren. We are happy that you enjoyed your visit with us and we hope you will come see us again! Sue Gordy, GM

"Not impressed "

1
13/04/2016

Although the pictures look fancy and the lady who checked us in was polite this hotel has been marked off our family's list of possible stays. Here's why: We had to call to have the AC/heat turned on in our room the first day (not really an issue but should be noted). I guess they don't prep rooms before checking people in??? The beds felt worse than the floor, and I'm pretty sure one of them was borderline broken(a concern the front desk brushed off). They have an apparent ant problem: we bought donuts one day and by that night the entire box was covered. Needless to say we didn't get to eat our donuts. The pool was decent until we saw the hair balls piled up in the drains on the floor. The game room has broken games from the 1990s. They have a "strict" no smoking policy but there was a constant smell of smoke on the lowest level and even a strong smell of weed one day(another concern the two gents at the front desk brushed off). And to top it all off, the front desk called at 10:00pm on our last night (obviously we were trying to sleep) to see if we ordered pizza???? After a 5 day stay I do not recommend this place, almost looked for somewhere else to stay after the first night but couldn't afford the loss of money. Next time I'll pay more to stay somewhere better.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Christopher F, please accept my sincere apology on behalf of all the team members at the Best Western Music Capital Inn. Our team works very hard to ensure a clean, safe and pleasant visit for our guests. We use the feedback we receive from our guests to improve our facility and the service that we offer to future guests. Please be assured that the customer service issues you have mentioned have been addressed with the appropriate team members. There have been no other guest comments regarding ants in the hotel. We have a contract with an extermination company that provides immediate service when incidents occur. I have reached out to you through private correspondence to ask for more information regarding the room you occupied. Our facility is indeed 100% non-smoking. The gentlemen at the front desk informed our assistant manager of the smoke smell and he took action to resolve the situation promptly. I do regret that you spent 5 nights in the hotel and did not bring these issues to the attention of the managers. We would have been happy to move you to another room where you may have found the beds to you liking. It is my hope that you will stay with us again on a future trip to Branson and give us another chance to provide you with the Friendly Fantastic Service you deserve. Sue Gordy, GM

"Nice people - Quiet hotel"

4
08/04/2016

This hotel was good for a one night stay. Breakfast was average as expected. Rooms are clean but a little tired. The staff was very friendly and helpful in booking tickets. The exercise room was a little small but still nice.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, yesmar, for choosing the Best Western Music Capital Inn for your recent stay in Branson. Glad you were able to take advantage of our Concierge Service which can provide tickets and information to nearly every show and attraction in Branson. We hope to see you again on your next trip to Branson. Sue Gordy, GM

"Nice Property, Service Lacking"

3
08/04/2016

This is a nice up to date place. Upon arrival, we were greeted at the front desk by a tall gentleman. Who after getting us checked in, did a wonderful job in making sure we knew where the attractions were located, on the complementary map. The was room was comfortable looking. Loved having 2 sinks and counters, with a family of 4! The shower head is not placed for mid-height persons. I am 5'6" and was having to slouch down. The reason for only 3 stars: My family stayed 4 nights and only once was our room half-way cleaned. We got clean towels each day, that was it. The room was not vacuumed, with beds made and trash emptied everyday. On day 3 our dirty towels, which were in a pile on the floor, were not even collected. Breakfast: Lots of options to choose from and was satisfying. The breakfast room is small and gets crowded. On day 3 the attendant -middle aged lady- disappeared for about 20 minutes. In this time a lot of the food was depleted and needed to be restocked, she was NO where. Finally when she showed back up (after my husband went to the front desk, to ask for someone to come replenish items) she was cussing and annoyed. To which young children were around and heard all this. The next day, our last. There was a different lady, who did a superb job in keeping things stocked! Swimming pool area: The children enjoyed the pool. However they need to keep the pool towels stocked. Only once were we able to have a towel upon being done swimming. So bring your own pool towels. This is not what I expected from the appearance of this Best Western.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Heather R, for choosing the Best Western Music Capital Inn for your recent stay in Branson. We appreciate you for taking the time to write this review and we thank you for sharing your comments. We take our guest feedback very seriously and use it to improve the quality of our facility and service to our guests. Please be assured that the customer service and housekeeping issues have been addressed with the appropriate team members. I sincerely apologize that your stay with us was less than stellar. Please consider returning on your next trip to Branson and give us another chance to provide you with the Friendly Fantastic Service you deserve. Sue Gordy, GM

"Friendly Staff"

5
08/04/2016

I made reservations over the phone, so checking in was as expressly as checking out was. When I walked through the front door to the lobby, I was impressed by the amount of space that was offered for leisure and for the breakfast area, and I was happily greeted by a hotel staff member. While getting my room key, I was informed of the best way to get to my room, suggestions of places to eat, and suggestions of places to see while visitng Branson. During my stay, I left the, "Do Not Disturb" sign on the door. The staff did not enter, but instead, left a box that had towels, t.p, trash bags, etc. outside my door. I thanked them for respecting my privacy. The game room, swimming pool, hot tub, and sauna were spacious, very clean, and comforting. The breakfast items were of higher quality than most hotels that I've stayed in before. The breakfast area is spacious for the most part. There were plenty of seats for busy times. However, navigating through the breakfast area can be difficult when crowded. Otherwise it is fantastic.

"I'm converting to Best Western after this"

5
04/04/2016

Don't normally do Best Western but we loved this one. The best part was that the bathroom had an extra sink and counter outside the normal bathroom door--how great for families! Something to confirm all two bed rooms have if you're interested. The breakfast was also way better than our typical Holiday Inn Express job. AWESOME DONUTS! Location is close enough to everything--Silver Dollar City, strip, and Sight and Sound theater. Price was very competitive. Staff was extremely friendly and helpful. Standard mid-range class and cleanliness. Could hear people in the room next to us, but that's to be expected in most hotels. They can't fix rude and loud...

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Glad to hear that we won you over to the Best Western brand, FamilyAdventuresMN! We are so glad to hear that you enjoyed your stay. I am sorry about your loud neighbors! They must have been pretty loud as the building is block construction which reduces room noise considerably. I'm glad you didn't let them ruin your stay. Please come and stay with us again next time you are in Branson! Sue Gordy, GM BW Music Capital Inn

"Weekend getaway"

4
02/04/2016

The rooms were comfortable rooms and the staff was friendly. Location was great since we were headed to the Sight and Sound theater. Our only complaint was that the breakfast room layout was very congested.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you Catherine t for taking the time to post this nice review and for choosing to stay at the Best Western Music Capital Inn! We have had many guests that have come to see "Moses" at the Sight and Sound Theater and I hope you enjoyed it. The breakfast room does get crowded - especially on the weekends when the hotel is full. We serve our full hot breakfast from 6:30 to 9:30 every morning so that there is plenty of opportunity for everyone to get off to a good start. We hope to see you again on your next trip to Branson! Sue Gordy, GM

"so-so"

3
31/03/2016

Room was not ready when promised (had to wait) motel is far from most attractions and shower head (being only 5'8" ) to duck under to use. Did not think much of the continental breakfast. was told from Best western if I stayed 2 nights, I would get a $25 gift card, but found out if you get any kind of discount on your stay, that this does not count in order to get promotion.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
I am very disappointed to hear that your found your stay at the Best Western Music Capital Inn to only be "so-so", F58961Ymichaelm. I apologize that your room was not ready upon your arrival. Our team strives hard to provide "Friendly Fantastic Service Always" and I'm sorry that we were unable to accomplish that for you. I would like the opportunity to discuss the Best Western Rewards promotion with you to find out what kind of discount you received that would keep you from having a qualifying stay. I would hope that you would give us a chance to redeem ourselves on your next trip to Branson. Sue Gordy, GM

"Good Hotel For The Price..."

4
31/03/2016

The hotel was clean and the exterior and interior area looked nice. The only issues I had was hotel was understaffed and they put chemicals in the pool while people were swimming. He said it was safe for us to swim. Just a few minutes after dumping multiple chemical into pool and jacuzzi an inspector came in to test the pool. This should have done when the pool was closed. Other that that the stay was enjoyable and I would stay here again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for choosing the Best Western Music Capital Inn for your recent stay in Branson, Randy B. I also thank you for informing me of your experience with the pool chemicals. We use the feedback we receive from our guests to make improvements for our future guests, and I have addressed this issue with our maintenance department and we do apologize. It is customary for pool maintenance to be performed in the early morning hours prior to opening the pool at 9am. I m glad that you found your stay to be enjoyable, and we look forward to your next visit to Branson! Sue Gordy, GM

"Overall, an excellent hotel"

4
30/03/2016

The hotel's staff service was excellent throughout our 4 day stay. The room (we had a king) was pretty up to date and very clean. WiFi worked well, as did the tv and other items. Two things which we were not as happy with. Our bed was too firm for us but probably would be fine for most people. It appeared to be a newer bed which I think most guests would appreciate. The pool was usually filled with children much of the day and had no adult only swim times. But it is a very good family hotel and kid friendly. The free breakfast was pretty good, with a selection that included sausage, biscuits and gravy, eggs, cereals, waffles, etc. The location was excellent. Overall I would have to say this hotel was far better than average and a good value.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, tshokes, for choosing the Best Western Music Capital Inn for your recent trip to Branson! We have had an incredibly busy Spring Break this year, which is why you found the hotel and pool to be teeming with young folks! I'm glad you found our full hot breakfast to be to your liking, and we would have been happy to try to find you a softer bed. We hope that you will choose us again the next time you come to Branson. Sue Gordy, GM

"Quiet and Comfortable"

4
28/03/2016

Needed a place to stay for one night. Did the advanced purchase option to get a bit lower rate and that worked well. The room was clean and fresh. The HVAC worked well. While I did not particularly care and did not use it, my wife wanted to stay somewhere with a pool, and this hotel fit the bill. She and the kids went for a morning swim and they were satisfied with the pool area. The only odd thing about the room is that it had a motion sensor openly positioned in the corner of the room. I have stayed at quite a few hotels over the years, and this is the first time I have seen a motion sensor in a room. On the one hand, that is an odd thing to have prominently displayed in a hotel room where you have a "reasonable expectation of privacy". On the other hand, perhaps the other places I stayed also had these devices, but they were positioned in such a way as to not be obvious. If that is the case, then perhaps this hotel is more open and transparent as to their security measures. The only other less than ideal thing I noticed is while they did have free WiFi, the signal strength was very poor in our room. The couple times I actually tried to use it, I was not able to get connected. However, not a big deal because I did not go on this trip so I could sit in a hotel room and mess around on the internet. Aside from the motion sensor and the internet access (neither of which would I consider to be significant issues), everything was as I would have expected. I had no problems with any staff, at check-in or at check-out. The room was relaxing after a long day/evening in Branson. In the future, given the same circumstances as we had for this trip, I will definitely consider staying here again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, MM for your comments regarding you stay at the Best Western Music Capital Inn. I rarely receive comments about the "motion sensor" in the room, but I would like to assure you that we comply with Green Initiatives and it is merely an energy control (and not a security device) that resets the thermostat to a preset level when the room is empty. We recently have experienced some fluctuations in our Wi-Fi service and our local provider is resolving that issue. We appreciate you for choosing our hotel, and we look forward to seeing you again on future trips to Branson! Sue Gordy, GM

"Great hotel, great value"

5
23/03/2016

Our family of four stayed during our spring break trip to Branson. The room was very spacious and clean. My kids were most excited about the pool. It is an indoor salt water pool and it stayed open until midnight. There was also a hot tub and sauna. Free breakfast was included in our stay and I was pleasantly surprised with the selection of hot and cold options. It is in a great location, close to everything and off the main drag so it's not as busy. I would definitely come back.

"Great hotel!"

5
22/03/2016

Very nice place! The lobby was beautifully decorated and had a drum chandelier. Pool area looked nice and inviting, although I didn't use it. Loved that the pool was open until midnight! Rooms were very nice also, full bathroom with sink plus another sink area outside the bathroom with a full length mirror. Plenty of counter space. We also noticed that the ceiling and floors appeared to be concrete(it is a brick building) so hopefully that helps keep the noise down. Great location too, not on the strip but close enough. If you visit Branson in mid March be prepared for the spring break crowds! We were expecting it to be slow off-season but there were people everywhere!

"Great Place to stay"

5
22/03/2016

My wife and I have stayed at this Best Western multiple times and we never look for another place to stay. My wife is a clean freak and she is more than happy with how clean the rooms are. We are very happy with the value of the rooms. When you come to Branson, you are not going to stay in the room all the time. So it is affordable to stay at the Best Western Music and also convenient to the sights we want to see.

"Good place to stay"

4
16/03/2016

We enjoyed the pool and breakfast option as part of our stay. Grateful for laundry after getting very wet on some rides at Silver Dollar City. Staff were helpful and quick to respond when we needed assistance.

"Fantastic price. Great value"

5
10/03/2016

Booked through Hotels.com as it was $20 less than person to person call to their desk ??. Very clean room. I liked having as separate sink n mirror outside of the toilet n shower area. Breakfast was typical but very good. Breakfast service person was pleasant. The morning checkout manager was extremely friendly and apologetic that the previous day's day clerk did not meet the online price. The hotel was very close to Sight n Sound theatre which was our main destination in Brandon. Would return again even at the on site price. Great value perhaps cause March 10 is still off season. Many attractions had not opened yet Side Note: MOSES at Sight n Sound was fantastic. Great actors, singers and many live animals

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Gloria Jean B, for taking your time to write this great review about your stay in Branson and the Best Western Music Capital Inn. We receive a lot of comments about our double sink vanities and clean rooms. I agree that MOSES is an exceptional show and it is just up the street from us. This hotel is very conveniently located within 5-10 minutes of almost everything in Branson and yet we are easy access and light traffic! Thank you for choosing us, and we hope to see you again, soon! Sue Gordy, GM

"Great place for a relaxing weekend!"

5
04/03/2016

This hotel was great! My wife and I loved our stay. The 2 person jetted tub was a definite bonus. We will be back asap. The location was very convenient for attractions and venues. The staff was very accommodating and friendly. All in all, my wife and I had a very relaxing and refreshing weekend.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Jeremiah M for your kind comments regarding our staff during your stay at the Best Western Music Capital Inn! The 2016 season is young and many venues have not opened yet. Glad to hear you are coming back soon. Be sure to see our concierge for any ticketing needs. We will be happy to help you with tickets, information, and driving tips to make your stay run smoothly! Thank you for taking the time to post this great review! Sue Gordy, GM

"friendly staff"

5
03/03/2016

the staff was very friendly. The hotel was extremely clean. It could use some updating on room decor. The pool was nice. We enjoyed our two day stay here. This is a very quiet hotel. The breakfast was a nice hot breakfast. It offered a variety of items on the buffet. We had a internet rate of $62 which for the area and other hotels was a bargin. Would deffinetly stay here again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Rick C for taking the time to share your comments regarding our friendly staff and the clean hotel. We have been undergoing an extensive remodeling project for the past several years, and I am pleased to report that we have just finished the last of the rooms this year. We look forward to your next visit! Sue Gordy, GM BW Music Capital Inn

"Clean"

5
02/03/2016

We were very pleased with our overall stay. The rooms were clean, beds comfortable and pool area were great! We will definitely stay here again. I'm not a big breakfast person, but the breakfast was good. It's a great place to take the grandkids.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Roger J for taking your time to post this review regarding your recent stay at the Best Western Music Capital Inn. I am glad you were pleased with your stay and that the grandkids enjoyed the pool. We have only been open for a couple weeks and things are a little slow in town right now. Be sure to come back soon when the town is hopping! Sue Gordy, GM

"Music Capitol Inn Branson, Mo."

5
22/02/2016

If you are looking for a great place to stay while in Branson or the general Branson area, choosing The Best Western Music Capitol is among your best choices. They are very well located to area attractions and/or features and the management and staff is among the best of the best! The management and staff will help to ensure your stay is as delightful as possible. Not to mention, they work diligently to make your choice to stay a great value. No doubt one of the better values of lodging options in the Branson area.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
The management and staff certainly do appreciate your comments, Larry B! Thank you so much for choosing the Best Western Music Capital in for your stays in Branson. Our team members look forward to your visits! "Friendly Fantastic Service Always" is our company motto! Come back and see us again...real soon! Sue Gordy, GM

"One awesome place to stay!"

5
21/02/2016

We just spent four nights at the Music Capital Best Western in Branson, Missouri. I have to tell you it was a good visit! Our bed was comfortable with clean crisp sheets! The room was clean and you weren't afraid to walk barefoot on the carpet, I have been in those places. The staff were helpful and friendly, the bathroom comes with not just soap and shampoo but they have these samples of salt scrub and special soaps. I always look the bathroom over for cleanliness and this one passed with flying colors! They offer a full breakfast for free, eggs, gravey, bagels, waffles, and more! They even have a salt water pool to enjoy! Well I would like to keep this place to myself but I guess I will share the news, it's a return place!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Wow! Thank you, Bellatravelingshoes, for taking time to write this great review! I can see that you thoroughly enjoyed yours stay! We certainly do appreciate your recommendation to others also! Please come back and see us again, soon. The 2016 Season in Branson is promising to be the biggest ever! Sue Gordy, GM BW Music Capital Inn

"Very friendly staff"

5
17/02/2016

This is the 3rd time we have stayed at the Music Capital Inn and some things never change.......friendly staff and clean, beautiful rooms. This hotel is close to many attractions in Branson but is not on the main drag ( Hwy 76) making it less congested regarding traffic. We will come back to this property again and again without hesitation !

"Great all around"

5
16/02/2016

After reading reviews on TripAdvisor, I chose to stay at Best Western Music Capital Inn. We were not disappointed. Their service and rooms were great. The price was affordable and the location was perfect.

"Always enjoy my stay"

5
07/01/2016

We visit Branson often and stay here when possible. The rooms are clean and updated. It has a very good breakfast and friendly staff. It is located near shopping and restaurants. The pool and hot tub are very nice. We feel very at home there and safe.

"Great Staff! Great Hotel! Great Pricing!"

5
29/12/2015

Pool was clean and a good size. Rooms were clean and comfortable. Great Friendly Staff. And in close proximity to Silver Dollar City in Branson, MO. My family enjoyed our stay here. We were a little hesitant due to the great rates but we have already recommended to several family members and friends and we will be staying here again. My advice is to skip online booking and just call, they are so friendly and helpful and it is a lot quicker through them on the phone.

"Great value"

5
22/12/2015

Hotel is close to several shows and on the West side of Branson which is closer to Silver Dollar City. Imax theatre and several restaurants close by and Shoji Tabuchi is right across the street. Read many reviews and selected this hotel for the pool, breakfast, free wifi, location and good value. As other posters mention all the staff is very friendly. You will hear sweetheart and darlin several times before leaving. Even the maintenance worker on the elevator was sure to tell us to enjoy our day. As others stated we also got a visit from Santa and Mrs. Claus during our breakfast. Well run hotel!

"Had a great stay!"

5
22/12/2015

I typically do not request room service during my stays in hotels for personal privacy reasons. This is the first time I've ever had the cleaning personnel leave a basket of clean towels, toiletries, etc. at the door anyway. The room was clean and nicely decorated. The staff were very helpful. The breakfast was nice. We come to Branson often and we'll stay here again!

"I'd stay here again!"

5
20/12/2015

We were part of a tour bus. Our room was very nice, roomy and clean. There was a wide selection of breakfast choices. Personnel were very friendly, helpful and organized in handling two busloads. The only negative is that the "Done" beeper on one waffle maker didn't work.

"Wonderful Stay"

5
16/12/2015

My family of 5 booked two rooms on Friday Dec. 11th. Although the building is a little dated, it is very well maintained and extremely clean. Our beds were quite comfortable. My two children loved being able to use the indoor pool in the middle of December and the hot breakfast was well above average. This Best Western has been added to our short "would re-vist" list for Branson Hotels.

"Comfortable and Special"

5
16/12/2015

Everyone at the Best Western Music Capital Inn was friendly and helpful. The location of the hotel is perfect for shopping, shows, and Silver Dollar City. The rooms are all comfortable and the pool area is beautiful. Breakfast in the hotel is so enjoyable and convenient. We recommend any Branson visitors stay at the Best Western Music Capital Inn!

"On the way to St. Louis"

5
11/12/2015

Outstanding facility...clean, well-appointed, bright and very comfortable. I recommend it highly. Breakfast was plentiful and fresh. I've stayed here before - and I have no doubt I will again. Close to Branson's many attractions?

"Amazing visit! "

5
09/12/2015

This is a very clean hotel with great customer service. We have been more than pleased with all the service we have received here. The rooms are large and spacious, the breakfast was very good with lots of choices, the pool is a saltwater pool instead of a chlorinated pool which is great for not ruining the kids swimsuits. My girls were super impressed to come in and found the towels folded like you would find them on a cruise ship in the shape of animals. We are enjoying our stay very much, and will definitely be back to stay here again someday!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Karen M for all your great comments regarding our hotel. We are very glad you enjoyed your stay and we look forward to seeing you again! Sue Gordy, GM BW Music Capital Inn

"Holiday 2015"

5
08/12/2015

We came with family, a group of about 15. It was very enjoyable the hotel and staff were great. The only downfall was the hot tub was like a warm tub and the heated pool was very cool. Breakfast was very good and we had a wonderful surprise the last day as Santa was at breakfast. Santa and Mrs. Claus made it extra special for the children. The staff was knowledgeable and helpful in getting tickets to a show. We are thinking of making this an annual trip and plan to return to the same hotel.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Regina R, for choosing the Best Western Music Capital Inn for your stay in Branson! We are very glad you enjoyed your stay and we are glad you were here when Santa dropped by and surprised us! We look forward to your return! Sue Gordy, GM

"Wonderful Hotel!"

5
07/12/2015

Clean rooms, great pool, wonderful breakfast and a visit from Santa Claus!! What more could you ask for? Staff was very friendly and helped us get our tickets to shows. Hotel was very clean and modern, will stay there again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Jeff/Debra M for taking your time to post this nice review! We are glad you enjoyed your trip to Branson! 8 Shows in 4 days tells me that you had a wonderful time! Thanks for choosing the Best Western Music Capital Inn! Sue Gordy, GM

"enjoyable"

4
30/11/2015

had a great 4 night stay while we went to eight show in four days fitness room not up to power indoor poor is nice warm and clean but on the small size coffee and tea in lobby 24 hours room were nice and quit

"Over all"

5
24/11/2015

We have stayed at a number of different motels and hotels over the years and Best Western Capital Inn, Branson has consistently been the best of all. We have found it to be very friendly, clean, the beds are comfortable.We have enjoyed the breakfast very much.

"Weekend with Grandsons"

5
23/11/2015

After reading numerous reviews on hotels, we chose Best Western because of the high marks on cleanliness. We were not disappointed. When my grandson's toy went underneath the bed, I found no dirt or trash when retrieving it! The pool was warm and very clean with bathrooms in the area so a quick run to the room was not necessary. The staff was very friendly and helpful. My only suggestion would be a new comforter and larger trash container in the room.

"SDC Visit"

5
21/11/2015

We stayed for a weekend to visit Silver Dollar City in October. It was a nice, clean hotel. The staff was friendly. We plan on staying there again in December. Only down sides were a small bathroom and so-so breakfast. The pool was nice.

"Hotel"

5
20/11/2015

Hotel close to highway 76 and many attractions in the area. Staff pleasant and accommodating to make stay comfortable. Room was clean, beds comfortable. Offered a nice variety of food choices for breakfast. Check in and check out was efficient.

"Excellent hotel and staff"

5
19/11/2015

The staff keeps this hotel in top notch condition and are very friendly. The complimentary breakfast is excellent. Will stay here again when back in town. Great location, close to shows, restaurants, etc. but not in the middle of all the noise from the main strip.

"Great Hotel"

5
19/11/2015

This hotel was very clean and quiet. The lady that checked us in was very friendly. The location of this hotel was great. It was near the shows and restaurants, but not too close that traffic and noise were not a problem. I would recommend this hotel to anyone going to Branson.

"friendliest, cleanest, best hotel around"

5
18/11/2015

Brenda was the friendliest, happiest, polite, cheerful, professional hotel employee I've ever dealt with. she really makes you feel at home. just the perfect demeanor. Dee was just as good. both of them were terrific. the hotel room was clean as a hound's tooth and one of the nicest I ever had. a terrific bargain. and it was close to the RFD-TV theater, to boot!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, dgp456, for your kind comments about Brenda and Dee! They have both been with our team for a long time and we agree...they are terrific! We are very happy to hear that you enjoyed your stay at the Best Western Music Capital Inn, and we look forward to your next trip! Sue Gordy, GM

"Pleasant stay"

5
14/11/2015

We stayed here with three other couples for four nights. Everyone got their special room requests...handicap room..all rooms on the main floor where reception and breakfast rooms are located. Everyone was friendly and efficient. The staff in the breakfast room was put to the test when the coffeemaker broke down during breakfast. They did what the could with a smile. Dee in the gift shop was most helpful and convenient with purchasing show tickets. Front desk was good at the check in and out but also recommending restaurants.Excellent location off the main drag but easy access to everything. Rooms were very well equipped and clean. We were very pleased and highly recommend the Best Western Music Capital Inn

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, dnbleavenworth, for taking the time to post this great review!! We do everything we possible can to honor requests based upon availability. I am so glad that we were able to fulfill your room requests. Our company motto is Friendly Fantastic Service Always, and our team members really shine at that (even when contending with a coffeemaker breakdown during the breakfast hours!) Thank you for your kind comments, I will be sure to pass them on to the staff! Sue Gordy, GM BW Music Capital Inn

"Best Western is the Best"

5
13/11/2015

The service here is great, everyone tries to make your stay the best they can, rooms are clean and the breakfast is great. We always stay at this motel because of the service we get. Just can't ask for more friendly people than you find here.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Toodie L, for the great comments regarding your stay and the staff at the Best Western Music Capital Inn! Our team members work very hard to ensure a great stay for our guests, and I will be sure to pass your remarks on to them! We look forward to your next trip to Branson! Sue Gordy, GM

"holiday"

5
11/11/2015

Excellent hotel for location, very clean and beautifully decorated, the staff including housekeeping were very friendly and did an excellent job of keeping our room very very clean and supplies stocked up. the ladies in the gift shop helped us with purchasing tickets to various shows and the most popular ones to see and what restaurant to eat at.

"Good experience"

4
09/11/2015

Had a very pleasant time at this hotel. Security was good for side door entry from parking lot. Luggage racks were by the elevator both on arrival and departure. Rooms were very clean and well equipped. Staff was helpful and always friendly in the hallways. Check in and out was quick and friendly . No surprises in cost or room assignment. Breakfast was great, lots of choices and well attended.

"Great place to stay"

5
29/10/2015

We really enjoyed staying at this hotel. It is in a quiet area. The property was well cared for and we would definitely stay here again when in Branson. We are also appreciative that our housekeeper noticed our error in the checkout date and brought it to the attention of the front desk staff. We were able to get the date corrected with no problem.

"good location, service"

4
27/10/2015

stayed 3 nites, price went up thru and friday nite, there are restaurants nearby , and theaters, clean rooms, elevator, pool but not used, bfast is standard, hard to park and remember main floor is not parking floor, quiet great staff

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, nlcatter, for your comments regarding our location, clean rooms, and our great staff! We consider our entrances to be ground floor entrances as there are no stairs to contend with and the elevator is located right inside both doors. The entrances on the west side and on the front side both come in on lobby level. The east entrance is on the lower level with the pool, spa, sauna, exercise room and game room. Usually parking is not a problem, however, the lot can get full on a busy weekend. We are busy preparing for the Ozark Mountain Christmas Season, and if you get a chance we look forward to seeing you again! Sue Gordy, GM BW Music Capital Inn

"Best place to stay in Branson!"

5
25/10/2015

One of the best free breakfasts, large/clean pool, great hot tub, and Debbie is the nicest front desk lady ever! We won't stay anywhere else. Close to shows, shopping, and SDC. Next to Promise Land Zoo, which is also great!

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Michelle E, for your great comments regarding our staff, amenities, and location at the Best Western Music Capital Inn. I will be certain to pass your comments on to our team members! We are glad you enjoyed your stay and look forward to your next visit. Sue Gordy, GM

"Friends Recommended"

5
25/10/2015

This hotel was recommended by friends and it did not disappoint. Very friendly staff, rushed to get rooms ready when we arrived before noon. Breakfast very good. Staff made booking concerts and other activities very easy. Would definitely stay there again.

"3 Friends do Branson"

4
24/10/2015

When we arrived we had a quick check in and found our room clean and roomy for 3 ladies. The location was great and easy to get in and out considering it was October in Branson. Breakfast was a good amount of choices and well attended. We enjoyed our stay and would stay here again.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
We are very glad to hear that you enjoyed your stay, JmWanderlust, and we thank you for posting this nice review. Our Christmas Season starts next week, and we would love to see you again! Christmas in the Ozarks is going to be amazing this year!! Sue Gordy, GM Best Western Music Capital Inn

"Great place to stay"

5
19/10/2015

We had another nice stay at Music Capital Inn last week. Our room was really clean when we arrived for our stay and each day we were there it was cleaned really well. We had a great breakfast there each morning to get our day started. It was really nice to be able to buy our tickets to "Sons of the Pioneers" right there at the hotel. We like the location and the people that work here so this will be our first choice for future stays in Branson.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Vivian S, for choosing the Best Western Music Capital Inn again! We love our repeat guests and we thank you so much for posting this great review! I'm glad you were able to take advantage of our free Concierge Service, they really stay on top of what's happening in Branson! Hope to see you again for the Christmas Season! Sue Gordy, GM

"Hotel of Choice"

5
15/10/2015

Another great stay at Music Capital Inn! Hotel of choice when visiting Branson. Clean room, comfortable bed, great deluxe breakfast, friendly and helpful staff. Due to my Best Western Rewards card we were upgraded to a large King Room with Spa Bath (a plus for us).

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you for being a Best Western Rewards Member and we are so glad to hear that you enjoyed your free upgrade during your stay at the Best Western Music Capital Inn, 870Linda2000! Thank you for the great comments and for taking your time to share your experience. We look forward to seeing you again! Sue Gordy, GM

"Misleading website"

3
09/10/2015

Beware: The website says they have an indoor and outdoor pool. That is not true! They only have an indoor pool. It also says the pool is heated. IT IS NOT HEATED. These were two of the main reasons we chose this hotel, so I was massively disappointed. Aside from that, our experience was decent. When we first arrived, they had us in a basement room. It smelled like gasoline, so we requested a different room, which we promptly received. They said the gas smell was probably because the utility rooms were very near our room.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Anne J, for choosing the Best Western Music Capital Inn for your recent stay in Branson. We appreciate you for reporting the offensive odor to our Guest Service Agents. I am glad that they were able to quickly move you to another room and they were able to address the issue promptly. I do apologize for your inconvenience. Regarding the pool temperature, our pool is checked twice daily and log entries are recorded each time. The pool is maintained at 85 degrees routinely and has maintained that temperature consistently. We do increase the temperature to 87 degrees in the colder winter months. I'm sorry that the pool was too cool for your liking. I am concerned about the misleading website that you found. There are 4 Best Westerns in the Branson area and only the Best Western Center Pointe Inn has both an indoor and outdoor pool. There are literally hundreds of website listings for these properties, and I would greatly appreciate hearing from you by phone or email so that I can correct the website you reference. We take our guest comments very seriously and use the feedback we receive to make improvements for future guests. It is my hope that you would stay with us again on your next trip to Branson and give us another opportunity to exceed your expectations. Sue Gordy, GM [email protected] Phone: (417) 334-8378

"Where to stay on your next trip....."

4
08/10/2015

Every year our church group comes to Branson for a couple of nights to fellowship and have a wonderful time. Staying at Best Western Music Capital Inn made it all the more wonderful. The staff were great and very accommodating. Breakfast is great too....Everyone had a great stay. Will come back again..

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Karen G, for bringing your church group to Branson and for staying at the Best Western Music Capital Inn. We are glad everyone enjoyed their stay as much as we enjoyed having you! We look forward to your return! Sue Gordy, GM

"Branson Trip"

5
08/10/2015

This hotel is excellent, the staff, room,pool, and hot tub are all very nice. The free breakfast is large quanity and quality. I would recommend the location also, it is off main road but close to all attractions

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Randy D, for choosing the Best Western Music Capital Inn for your stay in Branson! We are glad you enjoyed the hotel and we thank you for taking your time to write this great review! Please come back soon! Sue Gordy, GM

"Guest"

5
04/10/2015

We come to Branson several times a year and always stay at this motel. The personnel are super and we have never experienced anything but the best. The entire motel is spotlessly clean. The breakfast is outstanding with a wide variety of choices.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Glad to hear you enjoyed your time with us, MarjoryN!! We thank you for writing this great review and we appreciate your kind comments regarding our staff, cleanliness, and the full hot breakfast! Hope to see you again, soon! Sue Gordy, GM BW Music Capital Inn

"Fall Trip"

4
03/10/2015

My sister and our husbands make a annual trip to Branson in the fall, We normally stay at Best Western Music Capital in Branson. We have found this hotel to be comfortable with great customer service. Would highly recommend Best Western Music Capital to anyone coming to Branson.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
So glad you enjoyed your stay at the Best Western Music Capital Inn during your Fall Trip to Branson! Thank you for writing this review and sharing your experience with others! Hope to see you again.....before next Fall! The Ozark Mountain Christmas season is right around the corner! Sue Gordy, GM

"VERY VERY NICE HOTEL"

5
01/10/2015

Very very friendly in the not so hectic part of Branson but close to the shows, shopping and very good restaurants. Breakfast at the hotel was much better than expected. Staff was extremely helpful and friendly.

Sue G, General Manager at BEST WESTERN Music Capital Inn, responded to this review
Thank you, Grandmajungle, for choosing the Best Western Music Capital Inn for your recent stay in Branson! We appreciate this great review! We are glad that you enjoyed your stay and we hope to see you again! . Sue Gordy, GM