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We have traveled thousands of miles for business and stayed in a variety of hotels. One of the mainstays is free breakfast in almost every hotel. Recently, we stayed at the Finial. This was our 4th time staying there, and the service and accommodations are stellar; this week, we were dazzled by their staff. Harrison and Elida, two staff members responsible for breakfast, outdid themselves. We walked into the dining area, and most of the usual breakfast items were not there. Harrison appeared, said the hotel was slow, and that he would be cooking our breakfast, and asked what we would like for breakfast. Wow! We ordered; he left for the kitchen. A few minutes later, he presented us with our order. In addition, Elida arrived with a large pan of cinnamon pull-apart. Another Wow! In over 20 years of traveling, this is a first for us. Kudos to the staff and a marvelous experience. Highly recommend!
Pretty nice old hotel. It's owned by Best Western now. Stayed in normal , adjacent, motel rooms, wish we could have stayed in the hotel rooms. Breakfast was REALLY good though.
Traveled with my sister and niece for the Straight No Chaser concert in nearby (10-min drive) Oxford. We LOVED this hotel - the staff were all friendly and knowledgeable - the property and room were clean - the included breakfast was tasty and bountiful with more selection than I'd ever seen at a breakfast included in a room - the manager was personable and provided information about the main house's history and renovation as he worked alongside the staff in the mornings at the breakfast - the saltwater pool was a relaxing feature - I'd stay here again in a heartbeat! Shout out to Megan in the Carriage House who is a multi-tasker extraordinaire - She handled check-ins, guest requests ; phone calls, plus manning the bar seamlessly, and made the most incredible oatmeal cream pie martini!
Nice find in Anniston as we travel around. Beautiful manor house (no guest rooms in the main house) where you get breakfast so it feels like a B&B. Rooms were nice as is the bar area and pool area. Suggest you have fruit at breakfast (I get the gravy and biscuits as we are in Alabama). Staff very help full too. Ice machines working (always good) and very well worth staying or hiring the manor house for an event as there are lots of gorgeous dining/networking areas in the main house.
Clumps of hair were found in “clean” towels and strands of hair were covering the shampoo bottle in the shower. Dead bugs were found on the window sill. Our room was accessible only by walking up 2 flights of stairs. That can't be ADA compliant. When told of the issues with housekeeping, the front desk employee was completely indifferent to the issues. Stay at Motel 6 for a quarter of the price and get the same, outdoor walkways to the room, bugs and hairballs in your towel. At least they'll keep the lights on for you.
Nice 1888 house surrounded by hotel units. Our room was 320 which gave us a “view” in two different directions. Nice and clean room although the stools are a bit worn. We drank beer seated at the highchairs overlooking the main drag strip on Quintard! Are there no police in Anniston? There is a “smoker's” area in the gazebo but two smokers chose to share their habit in the nonsmoking area. Nice eating places and bars are not close by although Waffle House, and a pizzeria are adjacent to the hotel. The hotel Carriage House has an expensive bar. Three Coors Lights were $16.15. The female restroom in the downstairs of the old house was out of action due to someone having a blowout, and no one had the courage to correct the problem. The complimentary breakfast was very good with bacon and scrambled eggs and biscuits and gravy although breakfast was 15 minutes late in opening. Thank goodness the parking and residence areas are fenced and safe. I don't advise walking around the outside area of the hotel after dark. We had a good time and will stay at the Finial again when we are in Anniston.
We booked this as a getaway gift for family members. We thought the rooms would be in the Victorian House but we were put in rooms slightly above Hotel 6. Such a disappointment.
Thank you for sharing your feedback. I'm sorry to hear that the stay did not match what you were hoping for, especially since it was booked as a getaway gift for family members. Hotel Finial does offer rooms in our historic Victorian mansion, as well as additional guest rooms located on the property. It sounds like the room type reserved may not have been the Main House experience you were expecting, and I completely understand how that could feel disappointing if that distinction was not clear ahead of time. We appreciate the feedback and will continue working to make our room descriptions and booking details as clear as possible so guests can choose the experience that best fits what they have in mind. We're grateful you chose Hotel Finial and hope we'll have the opportunity to better match your expectations in the future. Warmly, Jacob C.
The victorian house is lovely from the outside. Inside is a little sterile in the main living areas. All the chairs are silver. Not the quaint look we are used to in Victorian B&Bs. The breakfast was the biggest disappointment. Little more than Hampton. Buffet style and they did not have decaf coffee or tea. I finally asked and got a pod of decaf to use in our room. One of the things we love about B&Bs are the fresh breakfasts they make everyday. Don't expect that here. Our rom was lovely with nice pillows. We stayed on the second floor of the main house.
What a delightful find in Anniston, AL! Charming hotel that was a former mansion. Location was great - we could walk to bars and restaurants and our main purpose of trip was to bicycle on the Chief Ladiga Trail (Googlemaps doesn't show that the trail actually goes through Anniston - but it was completed last year and great!). We met the owner who was bartending at the bar in the Carriage House - super friendly. The room was modern and clean. Well worth the money. They even put a special sleep kit in each room which was a nice surprise. The entire grounds and house were beautiful. We spent time by the pool and just ran out of time - so weren't able to enjoy time under the gazebos or on any of the porches. The entire property is fenced in and very secure.
The room (#107) was kind of noisy due to a constant mechanical hum underneath the floor. The HVAC plug-in unit was noisy too. Everything else was great: shower, breakfast, bed, security, cleanliness, updated decor, courteous employees.
Nice little property. Not like any cheap Best Western most of us avoid. The rooms are tiny but remodeled fairly current & decorated nicely with all the things one might need, refrigerator, microwave, coffee maker, 2 bottles of water, a big tv. The bathroom was large with a big walk in shower and all the soaps, shampoos, conditioners, and lotions you might want. The parking lot was gated secure. The breakfast was nothing special but there was something for most people. The staff were all nice and helpful. My spend was more than $130 for one night including taxes. $100 would have been fair IMO.
We had eight of us on a bicycle trip and this Hotel was FANTASTIC!! They have a restaurant and bar on-site and the breakfast in the morning was great. I had read the reviews and was a little nervous coming in but I WOULD DEFINITELY STAY HERE NEXT TIME I'M ON THE CHIEF LADIGA TRAIL IN ANNISTON.
This hotel is a beautiful restored mansion with newer additional rooms added to the property. Our king bedroom was nicely furnished with a large bathroom with walk in shower. The bed was comfortable. An above average buffet breakfast was offered in the main house with multiple dining areas. We walked a few blocks in the late afternoon to have dinner in town. We felt very safe. We ate at Effinas Italian and would recommend. Pro: Breakfast in the historic main house was very enjoyable. Room was very comfortable. Grounds were very nice with multiple outside sitting areas. Parking was gated. Con: Shower floor would benefit from some bleach to deep clean the grouting Connecting rooms should add better locks on the doors between rooms.
Beautiful hotel. Restaurants and shopping nearby. Suite was beautiful and spacious. Full breakfast each morning and was very good. Just note that if you stay in the main house, there is not an elevator and all rooms are upstairs. Traffic noise was a little much during the day, but was not really an issue at night. Would definitely stay here again.
We really enjoyed our stay here. It was easy to book and came at a fair price. We stayed in the cottage for two nights. It's spacious with lots of nice decorations. Also very quiet and easy to get in/out. Check in was a breeze. The check in staffer also serves as the bartender. I believe her name is Alyssa and she was friendly, prompt and provided excellent service. The main building is cool. Lots of history and neat rooms. We enjoyed the breakfast buffet, especially the biscuits and gravy. The hotel is in a good location and seemed safe (gated). You can walk to the historic downtown. We'd say here again.
It was pretty, but the mattress was terrible. The buildings are beautiful, being greeted by the adorable cat (and I don't like cats), the kindness of the staff are all great!
After regularly driving from New Orleans to Atlanta and back for work, I was giving up hope on a good night's sleep. My options seemed to be overpriced, loud, hotels fully packed with people going to Talladega with cars and trucks on trailers, or ew on the highway. So I went a few miles off the interstate and found a gem that literally made me gasp. Gorgeous historical home with tasteful rooms surrounding a pool. Bar on site. Gated, so I didn't have to worry about my vehicle, and I was greeted by the cutest kitty and the nicest staff. Clean, quiet rooms. Definitely my new overnight stop on all my work trips.
This hotel is built around a great concept: A late 19th century Victorian mansion that has been craftily restored and renovated and is connected to a somewhat average and mainstream hotel building. This isn't so much a bad thing but I think it's a bit of a misleading thing to see all of the incredible photographs of the signature building and later realize that this is not the experience that 90% of the lodgers will experience other than the scrumptious breakfast (more on that later) that all of the guests will get to experience. The rooms that most guests will stay in are fairly mainstream. Again, not a slam on the hotel but definitely a bit misleading. Our room had a large mark on the wall but all in all was average and quiet. The wall ac unit is loud but it definitely keeps the room cool. They were well-appointed and had about everything you need for a visit. The staff here really take pride in their work and are extremely helpful offering up suggestions for dining as well as helpful in every way they can. We were greeted promptly and treated extremely well. The breakfast was wonderful and most importantly it was served in the main house, the Victorian home that IS the Hotel Finial. Make sure to look around the space and find a nice view. The restoration of the building is incredible and if I were near the area and needing a special place for an event, this would be a perfect place to host it. All in all our stay was acceptable and I would recommend it as a place to stay if in the area. Just important to know that the spaces you are booking are in an attached building unless you specifically look into the suites. Make sure to look carefully and fully understand what you are booking. I felt the price for the non-mansion homes was a bit on the pricey side but the staff and the breakfast helped make it worthwhile.
I have been staying at hotel finial once a year for 7 years and it has been great! Clean rooms, safe gated parking and excellent breakfast! Highly recommend. The hotel is located in a very beautiful building that has a grand piano in the dining room
Was excited to stay in what looked like an historic home with a famous breakfast buffet (100 dishes in Alabama) but disappointed to find a very average buffet in what turned out to be our only access to the historic home. It was also very off putting to have to circle a high iron fence with gates to try to figure out how to get in the parking lot. Made me question the safety of Anniston. The room was okay but could use a smart TV, new furniture and bedding, but the bathroom was decent. Handicapped access is limited.
Anniston was recommend by the tourist center staff. We enjoyed our stay and attentiveness of staff. Despite being new our TV didn't work so the owner upgraded our room. We partook in good conversation with others having a nightcap at the bar. Will stay again in the area.
A true gem in the small town of Anniston Alabama. The staff becomes your friend at check in and the hotel's history in enchanting. The breakfast is in the most historic setting and the food is not hotel food. Grateful to make friends at this hotel.
Great accommodations and wonderful staff! Even got a chance to meet an owner and enjoyed our short conversation. Rooms are recently remodeled and excellent condition. Breakfast was plentiful and delicious. Parking included. Beautiful Victorian style home with amazing woodworking.
This is a very unusual looking place on the outside....The staff is so helpful..They helped me carry my luggage to the room as I am an old woman. The room is comfy and roomy....It has a frig and microwave for longer stays..Beats the same ole, same ole
We enjoyed our stay at the hotel. We were in town because we were riding the Chief Ladiga Trail on our bicycles. The room was large and clean. Beds were great. They served breakfast in the mansion each morning with your stay. The food was good. We will stay here again if we venture back.
The Finial is a gorgeous place to stay. All of the old world beauty of the architecture and furnishings delightfully mixed with modern conveniences. The Carriage House is amazing... the food is delicious, and the rooms are perfect. The Finial is our Anniston Hone away from home
This hotel is nice and central to most things. It is always clean, and the staff is always so nice and accommodating. If i had one suggestion it is to put some type of air freshener in the elevator. Other than that it is amazing. the staff is all so friendly as well!!
Rooms were extremely clean, beds are super comfortable, had its own refrigerator and microwave, terrific breakfast in the main mansion house. Overall experience was extremely good. Staff was very efficient, very helpful, and very friendly.
Stayed in the main house, the Kirby suit. The house was beautiful. Room was well appointed, clean, and had a very large shower. Staff was pleasant and helpful. Grounds are well kept. The property is fenced with access control gates to parking area. Hotel is located right in the center of Anniston Alabama. Close to lots of local dining options and the CMP. Both the Aniston locations as well as only 30 min from the CMP Talladega marksmanship park.
The grounds are pretty and the home itself is beautiful and very interesting. The motel rooms were clean inside but outside the doors and walkways were very dirty with cobwebs everywhere, just so unkempt. The pool area also looked like it never gets cleaned, but the pool itself was clean. Could be such a nice place but the lodging area is just so much unkempt. The bar/ lounge is very odd and very uninviting. The person that sits at the check in counter which is in the bar also fixes the drinks. Overall if you want a low key getaway with a pool it's ok.
We stay here for the Woodstock 5K every year! This hotel is the best! The rooms are great and comfy, with everything you need in the room! The beds are comfortable and they give you 4 pillows with different firmness to choose from. Every morning they have a wonderful breakfast in the main house from 6 am until 10 am. Everything is hot and served in stainless steel warmers. No plastic ware here! Real plates and silverware! They have fruit, muffins, bagels, cereal, eggs, sausage, bacon, grits, and gravy to start! The hotel staff is wonderful and will fix any problems you have. They also have a nice bar in the carriage house with a neat patio outside so you can sit and chill out! The pool is saltwater and so nice! You will thoroughly enjoy staying here! I have never stayed in the main house, but it is gorgeous inside!
This is a great hotel to stay at in Anniston. The bar is fully stocked and looks great. The staff is the best part. Everyone was super friendly! The main hose is where breakfast is served and is decorated beautifully. It is fully fenced with electronic gates so your vehicles are safe. It has a nice big pool!
Exceptional setting in 1800s house conversion, outstanding southern flavourful breakfast options on proper flat and silverware. Pool in season and open. Gated secure parking. Extensive bar in the carriage house. Mature wooded landscaping.
Carpet in room was fraying in spots, shower corners looked dirty and not clean, paint peeling in corner of room, excessive noise from room occupants above (sounded like a heard of elephants up there), and television noise from next door neighbor all night and up until 5:00 a.m., telling me these must be some pretty thin walls. Toilet seat was tightly and securely fastened about two inches off center, making it uncomfortable to use toilet without being jammed up against the toilet paper holder. No one knows how to mix a cocktail! Seems like the front desk staff were doubling as bartenders. I ordered a gin and tonic and got about 4 small pieces of ice in a glass of tonic with a small pour of (premium-priced) gin. Weakest G&T ever! Their bar brands of vodka and gin are headache-inducing cheap choices that I would not expect in a hotel that seems to be trying to elevate its brand. My party ordered several drinks and when we asked for an itemized bill so we could split our costs equitably, we were told that the staff could not do that! They were only able to give us a grand total. That's ridiculous. The nice-looking bar does not stand up to the bar service on offer. Breakfast was disappointing. Boring eggs (not so sure they were real, fresh eggs), extremely salty and overcooked dry bacon, super spicy little pieces of sausage, grits (which were decent, but only to people who like grits). No potatoes on offer, two types of super sweet, kid-friendly type cereals, nothing for adults who are looking for a bit healthier option. No fresh fruit offered except for literally 4 slices of an orange put out on the breakfast bar. Pretty pathetic breakfast on offer. Much of the public areas were in need of some fresh paint. Be aware that unless you are paying the premium, you will end up in the back wing addition of the hotel where things are not nearly as tidy, polished and clean as the historic front building. Parking secured by electric gate, which is good, as surrounding area was a bit sketchy in spots.
This historic building is comfortable and stylish. We visited on our honeymoon more than 30 years ago. The hotel has been renovated and redecorated since then. The full breakfast was great. We really enjoyed the pool and quiet environment.
Gorgeous historic hotel and outstanding service, friendly staff but in a bad area of the city. Fully gated property because of high crime area behind the hotel.
We came to Alabama to ride our bikes on the Chief Ladiga Trail. We didn't have to travel too far. The property for this hotel was well maintained and inviting. The walk in shower was a plus. I enjoyed sitting outside in various areas of the property. It was very peaceful and nice (except the loud vehicles with loud music and mufflers racing down the street, that is). We will come again!
Mildew in bathroom, cobwebs in bedroom, property felt unsafe, police stopping people walking by, very noisy, pool cloudy, no food at the bar, terrible breakfast choices.
The bedding and mattress was horrible. Both were subpar and did not justify the price tag. There was also a clogged sink in the bathroom that housekeeping had to know about if they cleaned the bathroom.
Beautiful hotel in the middle of Anniston. Traveled with our baseball team, and the staff were very accommodating and friendly. The pool was the highlight of our kids' stay!
An exceptionally nice property. Up to date thru out. Very clean, nicely appointed with rooms having an elegant feel, nicely appointed. Very Nice shower & enough room in bathroom. Surroundings were very well kept and the Mansion where we dined for breakfast was exceptionally beautiful. Wish there had been a vacancy in the Mansion but the addition were we stayed was very nice, up to date & well maintained. Breakfast much better than regular hotels with the dining facilities being exceptional. So much history & beauty there. Would not hesitate to stay there again.
Wonderful place. So glad we stayed here. I would have to stay here again if I am ever in the area. The nicest people with the southern charm. The young lady (I think her name was Alisha) was fantastic. So nice that Best Western took advantage of the home. We will definitely look into staying more at Best Western's like this in the future.
Beautiful property that is kept up. All staff from housekeeping to the front desk were all friendly and very accommodating. Rooms were clean. Pool area very relaxing. Breakfast is AMAZING—not your typical hotel breakfast. REAL food! The mansion where breakfast is served is beautiful. Would definitely stay here again when in the Oxford/Anniston area.
The entire experience was incredible. Every staff member we encountered was friendly, we especially enjoyed sitting and having drinks served by Alicia and Meagan. We felt welcome the entire stay and left educated about the history of the hotel. Overall, an amazing experience.
Absolutely love staying at Hotel Finial. Clean rooms, delicious breakfast, and great customer service.
The bar was absolutely amazing! Alicia, Chelsea and Meagan were great! We had an amazing time hanging out with them. The hotel is very clean and cozy. We will definitely be back soon! Breakfast is great, and I could not be happier with my experience.
Very clean and quaint hotel. The staff were exceptional and very engaging. Shout out to Alicia for her hospitality. Surprised by the phenomenal bourbon selections at the bar with affordable prices. I'll certainly stay at the Finial for my next trip.
Loved the atmosphere. Alicia the bartender was the best. I would definitely recommend staying here. Next time I am in Anniston I will definitely stay here. They were very friendly and helpful with food locations and recommendations . If you are looking a quaint spot look no further than here.
Alicia was an amazing host and bartender. Beautiful place. Will return as often as my schedule permits. Stayed in main house. Worth every penny. Very secure. Completely Gated parking with protected entrance and exits. Hotel history is just the beginning. Amazing stay. Can't wait to return.
The hotel exterior looks inviting but don't be fooled. Terrible experience from start to finish. We arrived at 8:00 pm at the registration desk located in a crowded bar with no one available at the check in kiosk. Eventually I was able to get the attention of the bar tender who was not pleased to assist but managed to pull herself away to provide my room key. I was then instructed to park in the lot located at the far end of the property and walk in the pouring rain with all of our luggage to the other side of the property to access our room. There was no luggage cart, covered area or assist offered. When we entered our room, it was not cleaned well, smelled pungent and sour; the bed was lumpy and uncomfortable with scratchy sheets. & blanket. The window air conditioning unit was loud and located beside the bed blowing cold air directly on us all night. Just when I thought it couldn't be worse, I found the toilet leaking all over the bathroom floor in the morning. This hotel is disgusting. We didn't bother with breakfast and couldn't leave quickly enough!
I'm sorry to hear about your experience, this certainly doesn't sound like anything we would be ok with. Thousands of guests stay with us each year and it is very rare that we hear of an experience like this. I'm not sure why your service wasn't acceptable, but we will certainly talk with the staff that worked that evening on ways we can improve next time. Even if they were busy, it should not take away from any of our guests experience. As for the property, there should always be luggage carts available and we have covered walkways to all our rooms. If there were none available at the time of check in, we would be happy to assist in finding one or getting your belongings to your room with ease. You can certainly circumvent those options, but they should be readily available at all times. Our cleaning procedures are second to none and we often don't get many complaints about the conditions of our rooms, but that being said, we will look into it and see if there was anything that was done differently before your stay in order to avoid issues like that in the future. I would like to note, our HVAC units are not "window units" but they are standard wall unit that are in most of todays modern hotels, however, we will take concern of location into consideration in order to not interfere with comfort in the future. We will also look into any issues concerning the maintenance of the toilet. We want all our guests to know that if they happen upon any issues at our property we will go out of our way to resolve them promptly. If there were any issues with your stay, talk to the front desk and they will find you more satisfactory accommodations, and if they can not, we would be glad to refund the cost of your room so you are welcome to find more suitable accommodations else ware, because the last thing we want is for our visitors to be uncomfortable with their stay. thank you for your stay and comments, we will do our best to use them for improving our guests experience in the future,
Everything went well. Everything was clean and modern and the complimentary breakfast experience was beautiful in the older mansion building. I would definitely stay here again. I like that the facility is secure, even the parking lot is safe as it is all gated in.
Beautiful mansion. Large room. Poor service. Bad breakfast. Will not stay there again. We chose this room because it was the only room with a walk in shower. The water in the bathroom sink took 5 minutes to get hot. The room was cold and the thermostat was in the public hallway. Called reception for a blanket- had to leave a message- they never called back.
I'm sorry to hear about the negative experience. Our goal is to give each guests the best possible experience and service. I'm not sure why you were told there was only 1 room with a walk in shower. We have over 50 rooms with walk in showers. The Suite that you stayed in is in the historic mansion and so there are some things that may differ from your standard hotel experience. That being said we do have 56 rooms that are more like your typical hotel experience. As for someone not answering or returning your call, I will certainly discuss that with our receptionists and get to the bottom of why that happened. Thank you for your stay and we hope to see you again in the future.
We lucked out with this one! When we're traveling I try to find us a place to stay on the fly, depending on how far we've driven that day. Have a loyalty card with Best Western, and glad I did. This is a 130 year old home on a hill near downtown district. There are some rooms in the house itself including an attic suite. The original carriage house is the reception area and bar. Anna was dual duty check in and bartender. Quiet spoken, but personable. I believe you can also stay in the former caretaker cottage. We had a room in the new building by the pool. Room had a separated desk nook with a bay window. The hot Breakfast was constantly being refreshed by the chef working in the converted kitchen, and was delicious.
Advertises all these “great” features but ALL are nothing but lies. First, the fireplaces do not work, they're closed off, not even a fake fire. 2. The jacuzzi tub won't fill with hot water unless YOU trip the Circuit Breakers for hot water (had to reset 5x). 3. Bring your own bedding as they only provide a sheet & a thin coverlet (it was 40') 4.The TV ~ the remotes only work if you stand near the TV which NEGATES having a REMOTE!!! Save your money, time & energy and stay at a property that CARES. Jacob failed in every possible way of providing a pleasant & comfortable stay.
We are sorry you didn't enjoy your stay. This is a historic property not without its character in historic portions; however, we do feel your comments are more than disingenuous to this situation. We are just thankful for this open forum and the opportunity to respond to reviews. It was apparent early on that your only goal was to get a free night stay. Sure enough the next day you reached out to make your threatening demand. I personally went to great lengths to assist you that evening. I never left you without ensuring all your concerns were addressed, yet nothing we could do or offer was satisfactory. Yet, you decided to stay in that room, at our property, regardless. Several of your concerns listed were never even brought to our attention. If they were, they would have been quickly remedied. We do not advertise anything we are not and we do not wish to. If there is incorrect information online, we go to great lengths to correct it as soon as we are made aware. We want all our guests to know we will do anything we can to help and are not against compensation for our shortcomings. That being said, if your goal is to threaten us with negative reviews in hopes of getting a free stay, especially after you have stayed without giving us an opportunity to make things right, do not count on us complying to your demands. This behavior only hurts the hardworking people that go to great lengths for your experience and comfort. It is not constructive and we will not stand by and allow that to happen. What we will do, is continue to work hard for all our current and future guests to ensure they all enjoy their stay here. Thank you.
This is a great property! I'll stay here again when I go back to Taladega it's very romantic, cute, close to downtown, and has a nice bar. The room was clean and very cute, we got the cottage, I recommend that room.
Very pretty, clean, yet leaving nice historical features and feel. View from the top suite is splendid! Breakfast buffet was delicious and ample area to dine with gorgeous home feel. Interior chandeliers and stained glass design, beautiful furniture gave such luxurious experience! The bathrooms were updated and clean! The pool was closed for the season but kept up nicely (clean surface) and plenty of terrace room. The gate system keeps security level high for staying here. It's walking distance to downtown Anniston. I'd totally come stay here again!!
Super cute hotel. Amazing property. Great breakfast. Very close to the hospital. Everyone was friendly and helpful. If you're going to be near Tupelo on your travels, come out to the cute town of Aniston and relax at an amazing old mansion!
Very cozy place to stay, not in the bed of neighborhood but isnt bad.I would go back and stay when it was warmer so that i would be able to swim in the pool. Breakfast was great every morning i was there.
A great place to stay with a wonderful Victorian style mansion used for breakfast. Rooms are very clean and comfortable. Staff is very accommodating and extremely friendly. Breakfast is very good and the atmosphere in the Old house is very relaxing. Highly recommend
Decided to stay in a historic setting and was not disappointed. Nice, clean accommodations and the house is beautiful. Having a hot breakfast buffet each morning was wonderful and started the day off right. I look forward to staying again.
Historic, beautiful property. Grounds were clean and well kept. Our room was large and comfortable. Staff is helpful, knowledgeable and polite. Breakfast was amazing! It is in the old Victorian house on the property. Make sure to take the time to appreciate this house built in the late 1800's. We would definitely stay here again.
The event booked the majority of the rooms for this special event and wanted to get some first hand coverage from a few of the workers of the hotel as to how proud we were to choose it. Every member of the hotel declined to talk about the importance of veterans and how it didn't effect them personally so they had no comment for the event. I even asked if they were excited that so many chose this hotel to be the center of the event and the best response I got was “I don't want to talk about vets or the event or why they close us” David at the front desk was the most aggressive that he wanted no part to support veterans and wanted someone that beloved in that “sort of thing” to do it. A very discouraging night after traveling 800 miles to a place that doesn't want to show any appreciation for the veterans that have so much for our freedom. Then I even said you don't have to be recorded in anyway just to give me come insight on the property and the importance of veterans he said it was none of his business.
I am deeply concerned by with what you have contributed here. The narrative you are trying to portray is beyond belief, disrespectful, and by no way represent the values of Hotel Finial and its employees. The employee you mentioned, his father spent 20+ years in the US Navy and he respects veterans greatly. The truth is that you had asked him to partake in activities that he did not condone and that he felt were inappropriate. He declined politely several times before asking you to leave and you did not respect him nor the space he was working in. This interaction happened roughly at 3 am, our staff is here at this time to assist guests and ensure their comfort and relaxation, not to allow guests to harass them. We'd like all our guests to know we are there to assist at all times and to ensure their peace and privacy. If people do not respect others or threaten that peace, we will not tolerate it and they may be asked to leave.
The property is great - landscaping is beautiful and our room was clean & large. The best part of our stay was Cheyenne and Teddy's hospitality. They got us checked in, made great recommendations for dinner and served us at the cute bar. Will definitely stay again!
Give this place a look. We stayed in the McElroy suite. That's in the main house where breakfast is also served. The house is a stately mansion that is just gorgeous to view in every room, upstairs and downstairs. The bar is one of a kind, with an awesome bartender that was great to interact with.
This is a beautiful hotel. The staff here are amazing, very helpful and accommodating. The grounds are clean and well kept. The main house is gorgeous! We stay in a king bedroom outside of the main house and it was nicely updated, super clean, and had a very comfortable bed. The breakfast bar had a nice selection of warm breakfast food to choose from and was very tasty that was included with your stay. I would definitely recommend staying here if you are in the area!
Beautiful place to stay. Well designed and very clean rooms. Wonderful breakfast in gorgeous surroundings. Comfortable beds. Very friendly helpful staff. Would definitely stay here again when traveling.
Stayed @ Hotel Finial three weeks ago for a wedding. The rooms are excellent, staff amazing, super breakfast & incredible service. They made everyone feel like part of their family! When having breakfast, the rooms take people back in time to the wonderful architecture in the 1800's with amazing fireplaces!
Stayed in the Grand Ballroom suite. It was very beautiful and spacious. They had a great breakfast with alot of different choices. The only negatives i will say is needs a bigger trashcan and the ceiling fan was really dusty.
We got there around 8:00 The guy at the desk was helpful and friendly . He gave us a name of a pizza place since I was craving it. I had to call and ask if he knew the number to the place.He gave it to me and it was great pizza. The room was very spacious and clean. I would recommend, this hotel to anyone.
minutes ago on Google We had an emergency at Christmas Eve and needed a room. We chose the Finial because we wanted to get a very nice room with some exclusivity, we never stayed there before. Reservations were made and we came to check in. Two clerks behind the counter checked us in, nothing special until they told us 3rd floor outside unit stairs are on the breezeway. My husband is a disabled veteran that can not climb stairs but on the way in we saw a sign that said elevators so surely it would be fine. We parked and b.t.w they only have two handicapped parking spaces, took out overnight bag out and got to the elevator in the freezing cold just to see a sign that read " due to freezing temperatures the elevator is out of order" We made it up to the room, which was nothing special not worth the money for sure. Regular room that you can get anywhere, wall paper came off the of the wall and carpet was so thin and dirty we wore out shoes. We really just wanted to shower and maybe rest a bit because our pipes burst at our house but it wasn't possible. Kids were running along the outside hallway constantly and like I said it wasn't clean. We showered and left. We came back to checkout and April was at the desk and we told her that there was no way we could have stayed because off the stairs. If we wanted to get food we wouldn't have been able to make it back up. She told us she didn't know anything because she wasn't here, I explained that the guys from last night didn't let us know the elevator was out of order at all. Again, silence I said my husband is a disabled veteran who cannot climb three flights of stairs, silence. We gave her the keys and I let her know that I would write a review about this place. Here comes the banger, I was in the car reading their bill and see that they give military or retired military 10% off the bill plus this place is not privately owned anymore but it's a BEST WESTERN. I called April and asked her why we didn't get our 10% she said she'd forgot. Don't stay there
We are very sorry to hear that your experience was not up to expectations. As we said when these complaints were brought to us, it was not our intention to have guests stay on the top floor if they are not capable, and we are more than happy to help accommodate any needs you have if we are made aware of any special accommodations. Unfortunately due to the extreme cold we were experiencing many extenuating circumstances and may not have known the elevators status at the time you checked in. We have since fixed all those issues, but at that time we were doing as much as possible to keep things going, and help all the guests who came to us during in this of crisis. Unfortunately, in your case, we were not made aware of your specific needs until you were checking out and had no way of knowing this was an issue for you. As for the discount, they are typically applied when you make your reservation or at the latest at check in. We were not made aware of applicable qualifications for discounts to your room, but once you checked out and called us to make us aware of your husbands military status, we applied the discount and refunded your card. We apologize for any inconveniences that our lack of knowledge of your situation may have caused. Though we are partnered with the Best Western, we are independently owned and operated and take these concerns very seriously. As the owner, I have many relatives who are retired and/or disable veterans including my own father, we are very understanding of their needs, and would do anything to support our military men and women. We are very in tune to our guests needs and try to do everything we can to accommodate them as best as possible, however, we are not able to do that if we are not made aware. We are available 24/7 to serve guests the moment we are told of their needs. We understand that your experience cannot be changed, or that we may not be able to change your view at this time, but we hope that you can understand we are happy to serve our guests and would do whatever possible to ensure their comfort and satisfaction. Thank you for your time, and husbands service. May you have a blessed day.
We spent 2 nights here celebrating our 10th anniversary. We chose this hotel based on its proximity to Cheaha State Park and the great reviews. I loved that it was a unique hotel. Our room was very nice, modern, and clean. It did have an door to an adjoining room and we could hear the neighbor's TV the second night, but sleeping with a sound machine sufficiently blocked it out. The breakfast was very good, especially on Saturday. Hot grits with toppings, bacon, sausage, chicken tenders, biscuits, waffles, bagels, eggs, potatoes, cereal, yogurt, pastries, fruit, milk, juice, coffee, tea, hot chocolate, and iced water were all available! It was a short drive to the Anniston Museums which we enjoyed on one day of our trip. We also found lots of dining options in neighboring Oxford only 10 minutes away. I would certainly recommend it to others and consider staying here again in the future.
My husband and I spent 1 night passing through Anniston, AL. This hotel is very comfortable and has a great breakfast. The main house is decorated beautifully and the atmosphere for breakfast is relaxing. I highly recommend staying if in the area.
This hotel is amazing! The location is clean and the staff are very friendly. The full breakfast is just that a full breakfast. We choose to stay at this location each year for our family Christmas Party. Each year we add another room.
This is a beautiful historic old house. With the hotel part added later. I stayed here for a funeral and it was very clean and quiet. The property is gated and there are cameras everywhere. Rooms are very clean and updated. Breakfast was in the main old house. It was delicious and had lots of comfortable seating. I would totally stay here again. I can't wait to bring my wife. She will love it.
This beautifully restored in most likely will not be where you will sleep; however do not let that deter you from planning a visit. We were in this very small own during a road trip to visit area National Parks. What a lovely surprise! Most reservations will be for the “purpose built” modern 3-story hotel in the rear of the property. The complimentary breakfast is served in the old inn. If you can, stay on the 3rd floor in the new wing, but be sure that it is serviced by the elevator, as there is a handful of rooms that are only accessed by stairs. That is also the case for the very beautiful rooms in the old house (which are furnished with a very contemporary gray decor). Definitely worth an overnight if you're in the area.
Ever since driving past this hotel a few years ago I wanted to visit. It was such a pleasant experience staying on this property two days ago. Our king room with a bay window was lovely. When I arrived in the main house at 6:30 am breakfast was ready and beautiful piano music filled the home. Later I enjoyed a chat with the pianist but upon arriving I quickly poured a cup of coffee and made many photos before other guests arrived.
We live in North Alabama and like to go leaf peeping every year and decided to so south this time. We visited Cheah State Park and we love Bed and Breakfast for their wonderful breakfast and beauty. I found this online as one of the fop hotels in the state. The whole gated hotel is absolutely top notch. The rooms are huge and the carriage house where you check in and houses the bar is brilliant in the style and atmosphere there. The bartender made the best drinks and we enjoyed feeling like a local. The breakfast the next morning in the main house was over the top and the beauty was stunning! I highly recommend staying here and will do so again soon!
We stayed here at a friend's recommendation. Tried to book online, but the hotel was full. So I called on the off-chance that something opened up and was offered the McKleroy Suite. It was a minor step-up price-wise from the regular rooms, and definitely worth it to stay in the mansion. The suite was only a room, but very well-appointed. Just walking up the elegant central stairway made it a special experience!
We were so impressed by the Finial! Beautifully restored and maintained original building with modern, comfortable rooms. Breakfast was a true delight...a true Southern buffet featuring eggs & bacon or sausage, grits, biscuits and gravy and so much more, cooked perfectly by our chef! And what a fountain of knowledge she was,
Resevations were easy staff was very helpful no problem wit late check in. Room was very nice and very well kept cleaing staff was helpful and easy to find. Breakfast had a very good selection and kept stocked and hot. We had a wonderful time and when we come back to the area we will be staying at the Hotel Finial.
The South is known for hospitality, and the Hotel Finial embodies that idea. The people were warm and friendly and helpful. The facility was clean and beautiful. I want to return and bring back family members and friends. This would be an excellent place for a group of several friends to have a special few days.
We stayed in a suite in the Victorian house and it was really nice! Spacious and luxurious and close to the breakfast room. The room was quiet and comfortable...we would stay there again! The parking lot and property are gated and secure.
Best hotel experience in the Anniston/Oxford/Jacksonville area! Well worth the extra couple of dollars! The breakfast buffet was excellent - full, homemade meal. Not pre-made & frozen as other hotels in the area serve. The room was great - clean & very well kept.
Very nice property. Romantic feel with terrific breakfast experience. Excellent service and friendly staff. A previous B&B that is now a Best Western. Gated property. Staff were all helpful and cordial.
The staff was fantastic and the room super fresh and clean. The hotel was absolutely beautiful. You can really feel the history it tries to tell. Breakfast in the mornings taste fantastic and the best food I've had in a hotel to date. Staff treated my husband and I like friends and made us feel so welcome. 10/10 Bonus points for the hotel kitty who I lovingly named Bacon.
I have been traveling for work and staying at this location weekdays for the last 6 months. I have always had a great experience especially from the night staff. The bar area has just about anything you could want, breakfast is also great.
Hotel Finial is a beautiful piece of Anniston's history. The big house where breakfast is served is so pretty and the breakfast that is served was better than any hotel that I have stayed in. The room that I had was nice and the staff in the office were very helpful. I was traveling alone and felt very secure because of the gated entries to the hotel. I would stay here again.
The hotel is great. We stayed in a bay room and chose a room at check in that was on the same level as the pool which was super convenient. Rooms have fridge and are nicely appointed. Staff was very friendly and bar was great. I would definitely stay here again if i needed to stay a hotel in Anniston.
Thanks for staying with us! We hope to see you again soon! Thanks for the kind words!
First off I love that the parking lot is gated. This truly is one of the most beautiful places I have ever stayed in. The service is great and the employees are friendly and helpful. If you love hard to get liquor, you have to check out their bar.
Thank you for your kind review and thanks for staying with us. We hope to see you again soon!
Our suite in the main house was beautiful but being notified that the only way to the room with our bags was up two flights of stairs without an assistance at all was more than we bargained for. There was not elevator available and the staff at check in was unwilling to offer any assistance. Once in the room it was very nice but the decorative throw was covered in something crusty which made me question the cleanliness of the rest of the room. The main thermostat for our room was in the main hallway and each night the temperature was set so low that we were freezing and the air conditioner stayed running loudly all night. The bedding was very light so we were pretty cold each night. There were only 4 parking spots convenient to the main house so parking was also a challenge, especially when we were lugging all of our things down the antique stairs and out to our vehicle. While beautiful, I would not recommend staying in the main house.
We are sorry you did not enjoy your stay with us. We aim to provide the best experience possible for all of our guests and offer our apologies if we fell short of your expectations. Our four suites in our historic mansion are all upstairs, there is no elevator, and they do share a thermostat. Because it is a historic property, we are limited to the physical alterations of the structure and that limits some of these accommodations. If I remember properly though, I did offer you assistance with your items and we did offer alternate accommodations, both of which you declined. I'm sorry if you did not enjoy your stay, but we would have been happy to do anything we could to add to the comfort of your stay, weather it be bringing extra blankets, helping with luggage, or moving rooms to something more in line with what you wanted. It is our goal to give our guests the best experience possible and we are sorry if this was not the case.
We stayed in the cottage by the pool. It definitely isn't for the price that is listed. Cottage is right beside the pool gate so constant traffic or people trying to peek in...actually had one man open the door and come in to look.The cottage was ok clean. Window units smelled like wet dog. Definitely needed a good dusting. Jet bathtub shot black gunk out into my bath water. The pool was dirty. Front staff didn't seem to care when I told her about it. All in all the room takes pretty pictures, but that is all.
We are sorry for the inconvenience during your stay and have already started improving on these areas of concern. Some things can be out of our control like the location of the suite, but we have tried to do everything we can to try and make it more private and comfortable, and privacy is not a common concern. Cleanliness one of our top priorities and if we have fell short of perfection during your stay we are truly sorry. As for the tub, we have done a thorough deep clean and are implementing new cleaning procedures to ensure this doesn't happen again. Our pool is cleaned daily and checked twice daily, there is slight staining on the bottom (which is scheduled to be recovered), but we can ensure that the pool is as clean as possible. We are sorry that you did not have an amazing experience, and we do take it quite seriously. Our front desk does care about you and we were immediately tackling these issues, that day, after learning of them. If there is more we could do, please let me know. Thank you for your feedback and we hope you have a wonderful day.
This is a great spot for family or business trip stays. Lots of hiking and biking and other things to do nearby. This hotel and staff were great. Not was a nice home base to come back to each day/night. Easy access and centrally located to the area. Away from the hustle of Oxford Exchange but close enough to buzz down and get what you need.
Thanks for staying with us! We appreciate the kind words and hope to see you again soon!
Made a bicycle trip from Atlanta to Anniston and this was a great location to finish that trip. The hotel is beautiful. It has a full bar for the evening. The pool was great and very refreshing. The room was very nice. All the staff were very friendly and accommodating.
Thank you! We are thankful for your feedback.
Rooms are nice and clean for average price, however After first night made us switch rooms due to a leak below us, moved all our things in the rain to main building, that room was occupied. Moved once again in the rain to another building. No offer for discount for inconvenience.
The hotel lobby (the building for check in) looks sketch but the outside of the hotel looks good at first glance. However, upon closer inspection, it could benefit from some maintenance and updating. My room was dark, a bit dirty and the closet was very musty smelling. There was blue stuff in the shower, evidence of brushed teeth behind the sink and I'll assume, dead bugs in a corner of the room on the wall . The stairwells and elevator are in need of a good cleaning. The way to get to the rooms and the main house is a confusing and there was a cat roaming the premises. Breakfast was good but some the plates and flatware were not clean. It's in the downtown area. Part of the area looks really nice, the other, up and coming. Not sure why some of the reviews are 5 star but I would not stay here again.
We are sorry to hear of these incidences. We aim to take excellent care of all of our guests and ensure all our rooms are cleaned to the highest standard. We will certainly use your feedback to improve our property. Thank you and take care.
All aspects of my stay were great. The staff was very friendly, helpful and professional. The room was large and very clean. Hotel had a nice bar and the breakfast was very good. I would definitely stay here again.
The hotel lobby( the building for check in) looks sketch, the outside looks good but my room was dark and dirty. Breakfast was good but the plates and flatware were not as clean as they could be. It's in the downtown area. Part of the area looks really nice, the other looks up and coming.
We throughly enjoyed this wonderful hotel off the beaten path, but close to some great downtown dining options like Classic on Noble, Effinas and the new Coldwater brewery. Great breakfast buffet. Lots of choices! Enjoyed sitting the enclosed glass front porch while we ate. Property is very unique!
This is an absolutely beautiful hotel. The rooms were great, spacious and clean and the beds were very comfortable. Loved the breakfast and the bar was great. We will definitely be staying here again. We travel to this area at least twice a year and will always use this hotel.
If you are traveling through Alabama, make the Hotel Finial a destination. We can't imagine a more tranquil setting, more friendly service, or more comfort. Would give this a "10" out of "5" if we could. Quiet and tranquil right in the midst of Anniston. Many thanks to all who made this a wonderful stay.
Hotel Finial is highly rated on Trip Advisor. I cannot understand why. Maybe it is the nicest place in Anniston? The hotel exterior needs cleaning and work. The inside is clean and presentable. The hot breakfast good. The fencing allows guests to feel more secure. On the other hand the exterior walkways need a good cleaning as does the elevator. Rooms are okay. Baseboards have years of dirt caked on. The pool area made presentable even in off season. A hotel host needs to be in attendance. Cleaning and maintenance is all this place needs to be made a true premier collection. Not sure I would stay here again.
After a two week road trip to Florida, this was a wonderful stop on our return trip. The breakfast was excellent and we loved the beautiful surroundings in the old mansion. We enjoyed a cocktail the evening before in the old carriage house. We arrived in the evening and the only challenge we had was figuring out how to find the entry into the parking lot!
I've been visiting Anniston since I was a kid and never noticed this place. I'm glad I stumbled upon it. The staff was very attentive and helpful, rooms were clean and breakfast was decent. The gated community was also a plus! The only issue I had was hearing trains come through at night.
My wife and I had a spontaneous idea to get away for a night. We decided on this hotel due to the uniqueness/Victorian-era qualities. Meaning not the standard hotel rooms. Luckily, we were able to book a stay inside the Grand Ball Room. A beautifully designed and comfortable space. The experience was even enhanced as we discovered the Crab Barrack restaurant (a few miles away) for some delicious cajun-style crawfish. . Then a few drinks at the hotel bar, where we got to meet or bartender Jacob as well as other delightful and hilarious guest. What an awesome and memorable night out!
My sister and I were very pleased with the overall experience at this motel and highly recommend it. If we are every in need of a motel in the area we will definitely stay here again. Very unique and beautiful.
This property is amazing and so beautiful. They have preserved the original house but made is extremely comfortable and up to date. When you pull up you feel like you are in an old movie. The house is grand and so beautiful. Then you walk through the doors and it's equally amazing on the inside. The grand staircase is perfect and the details are amazing. Our room was the Grand Ballroom. It had such cool little details that my family loved. You have to stay here!!!
The staff were all super nice, rooms were clean and breakfast was wonderful! We really enjoyed our stay. The beds were nice and comfortable, check in was very quick and simple. I loved the outside sitting areas also.
Best hotel in the Anniston Oxford area. The hotel is super clean, staff is very friendly, and breakfast is delicious. This hotel is gated and has a eye catching appeal the 1800s main house where breakfast is served is an experience in itself.
We used this hotel for my sisters wedding block and they went above and beyond to take care of our lodging needs. We loved being on property. They even listened to our special request and fulfilled them!
The Finial is an old home restored for use as a hotel. Plus they have build a couple of 3 story hotel wings on the property and surrounded it all with a gated fence. We arrived at night and drove around the block twice before we found the entrance. No signs to tell you where it was. Then, inside the property it was not clear where to go to register but they did have a couple of signs that did not mean much if you had never been there before. The whole place really seemed dark and dingy at night except for the main house which was lit up brightly. We got our room and had to go to an outside elevator that took us to the third floor. It was cold and we lugged our suitcases down the long outdoor walkway to the second building. We were on the third floor but our room was on the second floor of the next building so we had to take a ramp down to that second floor? I have no idea how or why they built it that way.. Very confusing. Our room was fine, but average. The included breakfast the next morning was very good. The stafff was very friendly, but the overall place is not well designed and is confusing. For the price it was not bad, but I don't think I would go out of my way to stay there again. Overall, average is about as high as I can rate them.
What a great hotel. Built in 1800's but updated with all the latest amenities and furnishings without taking away from the Historic look and feel. I highly recommend this hotel to anyone staying in the area.
Amazing hotel. The property is absolutely beautiful. The entire hotel was decorated for the Christmas Holiday which made our experience even more amazing. The rooms were clean. The service was great. The breakfast was, WOW!
Great experience. When I am back in this area number 1 on my list to stay. There is nothing bad I could say. The help were outstanding with any questions we had. Sleep was great and comfortable. See you soon again.
The mansion at the Finial is beautiful and the grounds of the hotel. The room was very nice and the bed was comfortable. The staff could not have been nicer, and the breakfast was delicious. It was difficult to leave.
Enjoyed our stay at this hotel. Was there in November so not a busy time but very relaxing. Grounds were very pretty with a large Victorian home the main focus of this hotel. Large hot breakfast in the main home. About 10 min off the interstate but worth the drive. Gated grounds & parking. Room was spacious and comfortable. Will definitely stay here again when in Anniston, Alabama.
This should be an absolutely charming hotel. Sadly, it appears poorly maintained. We arrived October 18th at 9:30 pm. We had not been notified that the only elevator was broken. They had booked us into a second floor room which was up a wooden stairwell. We are elderly so we asked about getting a room on the first floor. The desk clerk explained that they did not have enough staff to clean all of the rooms that had been used on the weekend so we'd have to take the second floor room. The room was musty. The soap niche in the shower had not been cleaned so I cleaned it with a wash cloth. We went to breakfast in the beautiful old home on the property. The breakfast was okay. There was a fine layer of dust on the furniture. The windows in the home (and in our room) needed cleaning. This facility needs cleaning and painting to be as fine as it should be. We won't go back.
Beautifully restored home that has expanded into a nice hotel. Electronic entrance and exit on this gated property. Plenty of well-lit parking. Rooms were very nice and updated. Most rooms are situated to see the pool area. Very nice bar room on the porperty, but serpaerated from the room area. Check-in was quick and easy. All staff we encountered addressed us with a greeting. The eating area is wonderful, ornate woodwork, beautiful fireplaces, decorated very nice for the season, great photo op. There is the expected southern offerings on a buffet, grits, biscuits & gravy, eggs, sausage, etc., BUT the care in preparation was exceptional. The grits were great with a nice sample of toppings, the gravy was flavorful w/o being excessive, the biscuits tasted like whipped butter that melted in your mouth. The Belgian waffles were delicious, kind of an infused cinnamon flavor, no syrup needed. The coffee offered was good. I didn't select any of the fruits or muffins, they were displayed nicely. Centrally located for shopping or visiting historic downtown Anniston.
Lovely historical hotel. Bar is great! Room smelled like mildew. Toilet in the bathroom rocked when you sat down. It rocked a lot. Breakfast was calorie loaded! Rubber eggs. No bacon or sausage. No healthy choices. Elevator was broken, carrying luggage to the 3 rd floor with a knee brace on, was challenging.. this place could be really cool with some attention to detail. Beds were good .
Beautiful hotel, beautiful grounds and buildings, beautiful rooms, great service, excellent breakfast service in the beautiful main house, great bar/selection, super friendly and accommodating staff (we did have an issue with the bartender on Friday evening- we reported it to the manager on Saturday morning- and ended our stay with an amazing experience at the bar on Saturday
This hotel was a very pleasant surprise. An old Victorian home which welcomes you from the highway houses the restaurant/breakfast area as well as a few beautiful rooms. The majority of the rooms are behind the house and are very nice. You will certainly enjoy your relaxing and welcome stay at the Finial Hotel!
The place was absolutely beautiful. We loved reading about the history. The service was great. The staff was super friendly. The breakfast was good and hot and there was enough to choose from! We had the eggs, bacon, and biscuit and gravy! It was delicious!
We enjoyed the close proximity to the Chief Ladiga bicycling trails and Pinhoti hiking trails. We had a wonderful time cycling, Cheaha Mountain is also a short drive from the hotel and offers beautiful views and hiking.
I stayed at the Finian because of the beauty, quietness, and security that I had enjoyed from a previous stay years ago. Again this is what I enjoyed. I felt much more secure staying at The Finian than I would have if I had stayed in Atlanta for the football game. As for the Price I would have spent twice as much or more to stay in the luxury that I have experienced at The Finian
Planned a quick weekend trip to Anniston just to get away and read that the Finial was rated the best small hotel in Alabama. It didn't disappoint. Very friendly and helpful staff from the desk clerk to the bartender (which, at times, was the same person). Great hot breakfast, nice pool and vert quiet at night. Had a great night's sleep.
This could be magnificent with some cleaning. While the grounds and buildings are beautiful —also a very nice bar that is actually open until 11pm as we started towards our room it was very noticeable that a lot of the outside including the railings could use a good power washing. And while the room was newer and seemly clean the shower was full of mold and the baseboards were dirty. Just some elbow grease would make this place spectacular. I liked the place so much I wanted to start cleaning to bring it up to stardom. The main house was a joy and breakfast was ok. The surrounding area was a little less desirable.
We appreciate your feedback and will certainly use this to improve our guests experience in the future. We are constantly working to upgrade out facilities and have been working hard to clean and improve our property. Thank you for staying with us and we look forward to seeing you in the future!
The hotel is historic and unique. We enjoyed our stay overall. The breakfast was wonderful and we enjoyed experiencing the history of the home. Some minor updates to the room should be adjusted to make the room more clean and presentable going forward. Overall we enjoyed our stay.
Thank you for your feedback! We will use this to continue to improve our property. We hope that next time we will be able to exceed expectations. We are continuing to update things every day.
Beautiful property full of history. You just have to request a suite to stay in the old part of the house, I knew that so it was good. The breakfast in the main house was good, however the syrup was very sugary
Thank you for your review! We will use your feedback to make things better in the future! Hope you'll stop by to see us in the future.
This is a nice hotel…but very misleading! There are 3 or 4 room in the main house, but most rooms are standard motel rooms in outside buildings. I had booked the top floor room, but there was no elevator or bell person, so we opted for another room! Nothing on the website mentioned no elevator! Our room was nice and very clean! The young lady at the front desk was very sweet! Breakfast was another matter….cold, not much variety! They would have been better off with just a continental breakfast!
This hotel is beautiful. Everything was clean. Southern Breakfast was awesome! The pool area was relaxing. The gated parking is secure and puts your mind at ease. Staff was friendly. We had no worries while staying there.
Our daughter's wedding was held in the area recently, and we couldn't be more pleased with the Finial. Rooms were clean, service was fantastic and the hotel was a perfect place for our families and guests to stay. I highly recommend it!
We stayed at Hotel Finial a few years ago and we were in the hotel rooms behind the mansion. This time we were able to book the Wilson Suite in the mansion (whcih was built in 1888). What a beautiful room! If you're in to historical homes and appreciate classy interior design, this is the room for you! The interior of the house is also beautiful with ornate fireplaces and is also exquisitely decorated. We did venture to the downtown area for dinner and I have to say that that area of town was a bit depressing. Too bad the downtown area isn't as nice as the hotel. It would be nice if there was a nice restaurant in the mansion. They do serve a nice breakfast there, but no other meals.
This property is located in a great area and the setting is beautiful. Check-in/out is efficient and quick. Pool area is very nice. Bar is limited without a full time bartender. Rooms are clean and comfortable and easy to access via elevator. The house area where breakfast is offered is splendid- restored and beautiful. Plenty of seating and breakfast service includes real china and silverware. Only shortcoming is the breakfast offering- no type of cream, no fresh fruit offering other than a bowl of oranges, no "grits bar", no microwave to heat up cold danish. Not sure if there was a toaster. If you stay here, be prepared to bring your own cream if you need that for your coffee.
Super cute hotel. Hidden gem in Aniston, GA. We found it to be safe, friendly & clean. Staff so nice. Kids had a blast in pool. Breakfast was yummy and relaxed. Everything was A+ in my opinion. Surrounding issue was not an issue in our experience. Hubby even went to local Walmart and everyone was kind and helpful.
This was a stop over on our way to the beach. We picked the area to hike Talladega National Forest. I failed to research the city before choosing the hotel (lesson learned). There are hardly any places in the city to eat. Many dilapidated and boarded up buildings. We would not have felt safe being out in the city after dark. The hotel itself is pretty but not very clean. There was a clump of hair in our shower floor. We made it to breakfast 1st (before the food came out) and food mess from the previous day was never cleaned up. There were chunks of egg and sausage and greasy finger prints on the serving equipment. The only reason I even give it a 2 is that the front desk employees were pleasant and did not give us any trouble when we wanted to check out a day early.
We are sorry that you did not enjoy your stay. We are always surprised to hear when a guest did not enjoy something. We want to use this feedback to continue to improve our quality. Although Anniston gets a bad rap, virtually 0% of our guests have ever been effected by crime in our area. We have never had any issues thus far. As with any city, you will have areas that are more and less safe to be around. Our property is not near any dangerous area that we are aware of and we believe the track record proves this. As for any issue that may have been experienced with our facility, we are truly sorry wherever we may have fallen short. We have not be exempt from effects of the pandemic and its resulting employee shortages. It has been a great challenge to keep up with the rapidly increasing demand of business we have been experiencing. That being said we are working hard, every day, to improve our standards and limit the amount of issues that we may have experienced. We are sorry if your stay was effected by this and we hope that you will give us another chance in the future.
Our stay at the Hotel Finial marked the end of our couples trip exploring the US south. And, what a wonderful way to end the trip. Splurged for a night within the historic Victorian mansion in the Wilson Suite that exceeded all expectations! The styling, comfort and spaciousness of the suite was one of a kind - first time staying in a suite with a chandelier! Breakfast the following morning eclipsed all expectations and all other hotel breakfasts during our week vacation. Can't wait to come back. P.s. The proximity of the hotel makes for a great spot from which to explore the nearby Mountain Leaf National Wildlife Refuge and Talladega National Forest - both of which are woefully underrated and must see destinations!
Hotel Finial is a beautiful inn! It's about a 10 minute drive off of I-20 in the quaint town of Anniston. A full buffet breakfast is served in the stunningly charming historic Victorian home part of the inn. The food was delicious, and the staff were most helpful and friendly. The rooms are spacious and clean! The parking is secure with a gated entrance. We would absolutely stay here again!!
Affordable comfortable stay with excellent room amenities and very eclectic room layout. The complementary breakfast in the main house is well-suited for families roomie and the staff and here's to strict Covid cleansing requirements
Our stay at Hotel Finial was impromptu and made while approaching Anniston, AL. What a GREAT discovery. Everything about the property made us wish we had arranged it a month ago and wish we were staying several days. The room was unique and perfect and exactly what we look for - roomy, quiet, walk-in tiled shower, etc.
This hotel was quaint, beautiful and unexpectedly peaceful. Room was perfect, staff was thoughtful and will definitely return someday. I was able to enjoy a uninterrupted workout on the side patio and a well appointed breakfast which was provided each morning. If in the area - it is an excellent choice!
Nice clean secure room. Courteous staff. Nice quiet area. Would 100% recommend. We were offered late check in, no hassle check out. The kids enjoyed a full hot breakfast. Pool was beautiful and weak kept. Entire facility including parking was gated, Great stay for the money.
This is such a cute place! We loved strolling around the property.! Breakfast was amazing! My family loved the pool area. Rooms were clean and decorated very family friendly. I loved the amount of pillows on the bed!!
We stayed at the Hotel Finial because it was close to the Chief Ladiga Trail and the McClellan Mountain Bike Trails. It was the perfect location to bike in both of these areas. We also appreciated how close it was to Oxford and the parks there.
Why would I spend 130.00 a night in Anniston at a older remolded Nobles house just to wake up and be given a bag for breakfast. Still to this day MATAS is the only reason to stop there. I'll take my business to a more scenic view and stay at Cheaha at a Chalet for the same price and eat me some MATAS there. This info is dated 4/26/2021 4:48 pm.
We are sorry that you feel this way. We noticed that your stay was last July. We have tried to offer our guests a vast array of options and have never served it "bag lunch style". We have had a smaller menu featuring individually wrapped items due to COVID-19 but we have tried to offer as much selection as possible. We believe that we have a beautiful property with a lot to offer and we know that the majority of our guests love it. We understand that you do not feel the same way but that is why there are different places out there for everyone's personal tastes. Wherever you choose to lay your head we do hope that you have a good time. If you choose to stay with us again we will, as always, aim to provide as great of an experience as possible. Thank you and have a great day!
I picked this hotel because the pictures looked good and it was close to where I was going. The pictures had an ole' school feel of a bread and breakfast. Nothing could be further from the truth. It is surrounded by a 8' fence to keep people out that are walking around the area all day and night. The constant loud cars and motorcycles from the road behind the hotel was all night. The room was filthy, dark, and in need of paint at the very least. I had to change rooms after a long day of business. Because I could not stand the hairs in the shower (Not mine) and the moldy looking stuff in the niche. The second room was not as filthy but just as dark and run down. The door to the second room would not close correctly and had to be slammed to close. The door frame was bowed and the door would barely latch, not very safe at all. The desk person advised that they do their best to keep the rooms clean and updated as I was moving my luggage to the second room. But it was obvious that they don't, and not because of a pandemic, it was because they don't. Will not stay there again - be warned.
We are sorry to hear about your experience. We are honestly shocked to hear such comments. We aim to provide a very clean and hospitable environment for all of our guests. We work tirelessly to ensure that our property is in the best shape possible. We thoroughly clean and sanitize all of our rooms before guests are checked into them and have strict inspection standards; however, we do know we are not perfect and mistakes do happen and given the opportunity we would do anything to remedy a mistake on our part. We do have a gate that provides a safe and secluded environment for all of our guests and we have one of, if not, the safest properties in the area. We are sorry if we fell short in any way of your expectations, we are truly devastated to hear such a response from a guest and will always aim to do better. If there is anything else you would like to discuss please do not hesitate to reach out directly. Thank you and have a great day.
The cottage was cute but much much louder than a normal hotel room. Both mornings we were woken up with various guests chatting right outside the window which is next the bed. Guest use the brick half wall as a morning smoke spot/gossip, I guess. Noise throughout the night with kids running up and down the deck. The rugs had gross stains and sheets had some hair. Cute place but not worth the money. A standard hotel room elsewhere is much quieter.
Thank you for your review. We are sorry to hear about your experience. We try to offer a quiet and relaxing experience for all of our guests. The area you mentioned is not a designated smoking spot and we are sorry if other guests were not following our rules or if we did not notice it happening. In the future if you have any issues similar to this, please let the front desk know and they will assist you with them. We strive to offer a clean and enjoyable stay for all of our guests.
Extremely old and dusty hotel charged my card for cleaning service and a smoke order for all the guest because other cards were unable to be charged. I rented one room and was sneakily overcharged an extra $500 after I checked out.
It is clearly stated in our policy and is a standard practice for hotels to have a smoking fee for guests that choose to smoke in their rooms. This is primarily due to the fact that it takes our rooms out of service until the effects can be removed from the smoke damage. To be clear, you were with a group of people and all rooms were charged the standard $250 fee for smoking, however, your card was the only transaction that was not declined. We are sorry if there are any inconveniences but hotels must take action when a guest damages a room. Thank you and have a great day.
We were placed on the bottom floor of the property in the room that looked the most used up. Not nearly as updated ad reviews stated. Nowhere to eat close by and the surrounding area was not the safest.
We are sorry to hear about your experience. We always strive to give guests a great experience no matter what. We would never intentionally place someone in a room that was not near perfect condition. We take great pride in the maintenance of our rooms and if we had missed something we are truly sorry. As for places to eat, I'm not sure what you mean. We are surrounded with dozens of restaurants and fast food chains. Our staff is trained to offer recommendations on this topic specifically. If there is anything you'd like to add, I'd love to know. Thanks again for your stay and have a wonderful day.
The hotel is great and the staff was very polite and the rooms were super clean I really enjoyed my weekend there it was close to several attractions and restaurants as well I hope I get to stay there again
Thank you so much! We hope to see you again!
Beautiful rooms and property. The bar is great and open until 10. Breakfast items modified due to COVID, but they do offer these grab n go items all day! All staff members were very professional and helpful. No complaints.
Thank you! We are glad you enjoyed everything!
We had a comfy stay in this beautiful hotel. Wish it hadn't been COVID time so we could enjoy the amazing breakfast they are known for, but now a reason to return. The staff was helpful, friendly, and kind.
We had the best time at the Hotel Finial in Anniston. It's a beautiful hotel and the rooms were very well decorated and a great size. The hotel is so beautiful and has a lot of history. The hotel staff was so nice, especially Molly, who was so wonderful and pleasant. She told us all about the history of the hotel which was built in 1888 and also told us about some local places to check out. The hotel bar is beautiful and we went twice during our stay and had a nice time. I would definitely stay here again and again. This was one of the nicest hotels we've stayed at.
I enjoy staying at Hotel Finial each time I' m in Anniston. There is no other hotel i would rather stay. Customer service is awesome and the rooms are very nice and clean. I love frequenting the bar and the location is nice.
Beautifully restored 1888 property sits on the highest point in Anniston, AL. Rooms are spacious and the cottage is very unique and special. Due to Covid the restaurant was not open, unfortunately. They did provide access to breakfast snacks all day. Great place to stay if you are attending a wedding at Oak Meadow Event Center in Ohatchee, 20 minutes away.
Room was excellent, very quiet. They advertise a buffet breakfast but there wasn't one. So was disappointed on that part. Overall I was pleased. Checkout was simple which is very helpful. Nice staff too.
Part of this Best Western Hotel is a Victorian Home that was built in the late 1800's. It has several suites that are named after the past owners. The decor of the home is fabulous. The hotel has all the modern amenities, but if you stay in the Victorian Home, you will feel as if you are on a historical field trip. I highly recommend this hotel.
This hotel is gorgeous and first class customer service. We will definitely stay here again and I would recommend it to anyone that may be staying in this town. It is a beautiful property, rich in history. We upgraded to a suite and were very happy with our choice
There are only a few rooms in the historic part, while the rooms in the back of the hotel are updated and feel like standard chain reliable rooms. It's hard to take a picture of this beautiful place, as it is in a gated area and the land it sits on is actually small. You have to be going a certain way on the street to drive into the hotel to check in. The staff was very friendly. There is an old downtown area and many local restaurants in Anniston, but most of the town towards the interstate is filled with Big Box stores.
Great venue, super staff, lots of history in this venue and in surrounding area. Recomend going to the Chamber of Commerce, located just a couple of blocks away and get some literature. We did and it was great.
Upon our arrival we requested an upgrade. Lucky for us, the Cottage was available. What a lovely place. Two bathrooms, two fireplaces (not functioning but so quaint), a whirlpool tub and roomy shower, comfy bed, two couches, a table with two chairs -- it was just perfect in every way. Totally worth the extra money for one night. It wasn't available for the remaining three nights of our stay, so we moved into a two-queen room, which was nice but not nearly as special or roomy.
Very nice and clean hotel. We stayed in the Mcelroy Suite and probably would not it we stayed here again. It was really close to the highway and a Waffle House next door. There was a lot of loud music and road noise all night long. The web site listed the suite as having a fireplace but it was not functional. Overall the hotel was really nice and clean. I would just avoid this suite and maybe pick a standard room.
Thank you for your review. We are sorry that you had so much noise the night you had stayed. We don't typically hear many complaints about this area, but that's not to say it doesn't happen. We have tried to take steps to improve the sound at our property but unfortunately there is only so much you can do to a historic property without taking away from its beauty. For instance, we would love to have double pained glass, but much of the glass is original, some dating back to the early 1900's. It would be a shame to remove such historic properties. I know this might not be of much conscience now, but we hope it will bring some understanding. We thank you for all of your kind words and do hope you will visit again. It is always a pleasure. Till next time.
I just finished my first year of masters university and in between terms decided to take a little getaway, stay in a quiet place, and visit Mt. Cheaha named the highest point in the state of Alabama before beginning the next year/ term at school. This review is for the garden suite. Excellent idea, VERY poor execution This hotel comes with so much lovely history and the main house, garden suite, carriage house all built back in 1888. I just knew it was going to be a memorable and historic stay! Hotel Finial..as you can see in the photos....is an absolutely beautiful hotel for sure! When we checked in to the garden suite the desk attendant said it was usually lit up? And "its up there behind the gazebo". There are no outside lights separating the garden suite building from anything else. There really aren't alot of lights at all even for entrance and exits and no security despite all of the sirens and police we heard since being here. I do need to mention the entrance of the hotel. Upon pulling up to the gate, it puts you two feet from other drivers in the opposite direction waiting in line at a fast food restaurant which was a little strange.. but I digress. The check in staffer sent us on our way. In the dark, in the pouring rain, we fumbled our way to the gazebo. At first approach, we assumed this must be the pool house. There was no sign 'garden suite' 'pool house' There is no porch light, no step lights for the darkly lit brick stairs stepping downto it from the pool and there was absolutely NO separation of the suite walkway from anything else including...the pathway to the bar. We realized this part too late. When we walked into the suite we were like oooh wow! Immediate impression was impressive! The decorating is sublime like a modernly appointed little mountain cabin. The suite is gorgeous! The bed was fantastic, jacuzzi tub, 2 bathrooms, heavy feather pillows, fabulous little touches everywhere although I could have sworn I read it came with a stocked mini bar. It didnt. Barely a fridge. First thing, lets immediately go through this place and close all of these window blinds. They were raised up high and yet we found that when you let them down, they never really closed. They ALL gaped open. Every. Single. One. The ones in the bath, the one beside the shower looking in, they gaped open to the living room while we watced the game, in the bedroom while we slept..all agape. The window sill is not wide enough to hold those particular blinds in place so first second and third level rooms of the hotel all had prime views into our centrally located abode by the pool. We had people sitting at our table right outside the door (see photos for proximity) smoking weed, there and at the gazebo deck above, yelling from the porch to upstairs rooms, yelling from the gazebo, drinking and tripping all over themselves walking though our front porch area. Not just one night but every night we were here! It was absolutely the ruin of our getaway. People tripping through our front door area yelling , screaming, weed smoking. Jesus....I'm trying to take a quiet bath in my $300 a night room- please!!! If I were a different person....those stairs are a safety hazard. For the price, the deck of this suite absolutely must be separated from people rambling through there from the bar as they did to us. Housekeeping came by while we were gone. Left one set of new towels and took one garbage can. Did not make the bed, did not leave new shampoos or soaps, did not clean up. For real? Today I'm checking out. This morning I woke to drilling of some sort right outside my bedroom window. Slamming of doors and slamming of gates. I'm going home to relax. I'm going to argue that Hotel Finial is in competition to be the 'highest' point in the state instead of Mt. Cheaha with all that weed smoking..
Stayed for 1 night after biking the Chief Ladiga trail. Beautiful grounds which are gated. Enjoyed roaming with a grandchild! The “event and breakfast” building was beautiful inside and out. Very elegant furnishings and seasonal decorations. Office staff was friendly and helpful. Rooms are spacious.
I chose this hotel for my wife and I on our anniversary weekend because my wife loves these type antique homes with the bed and breakfast atmosphere. We had reservations for a king suit in the main house, it was a surprise for my wife. We checked in, I told the lady of my reservation, she mentioned she was having trouble finding it bit then made our keys and sent us to our room. We opened the door to find a small double bed regular room in an adjoining building. We went back to the attendant and told her again about the type of room that I had reserved, she said, "yea, somehow your reservation was canceled and that was the only room we have left." Thanks for notifing me that you mistakenly canceled my reservation after I come back to question the room toy gave me. A couple things to note.... #1 Pay attention when your customers call to say they will be late instead of cutting them off while they are talking and maybe you won't screw up and cancel their room! #2 Did I mention two separate beds for our anniversary weekend? #3 At least act like you care that your carelessness ruined the plans I made for my wife!
Wow... Again, we are very sorry for any inconvenience. As we tried to advise you when you made the reservation and when we were trying to assist you after the original reservation was canceled, you at no point reserved a suite. We were very clear when discussing this that all of our suites were already booked. As much as we would have loved to put you in a suite, there were none available. Accidents do happen and we are terribly sorry that this happened; however, we do feel as if we tried everything we could to make it up to you. We offered discounts, romance packages, free drinks, and asked what more we could do to help make it up. We are sorry that this happened and it is atypical of our property. We all were trying very hard to make up for the mistake we had made but our hands were tied as we were so full. Even now if there is anything we can do to make it up we would. We hope that you will understand. We do not expect to see you back, but if you do decide to return we will do everything in our power to provide a great experience for you and your wife. Thank you for your feedback and have a wonderful day.
The building is beautiful the rooms are very nice. The price is reasonable. I went to bike the Chief Ladiga trail and it was great the trail was nice and we had very nice accomodations the pool and common area would be good for a family stay
Stayed here after mountain biking Coldwater Mt. Outstanding hotel, clean, stylish rooms with huge showers, comfy beds and quiet. Close to good restraunts also. Highly recommend this hotel if you are riding Cold Water Mt or visiting Anniston
Only stayed one night but would go back again. Rooms were clean and comfortable. Staff friendly. Pool area was nice. Fully fenced secure facility. Only downside was COVID wouldn't allow us to try the grits bar we read about. Maybe next time. You won't be disappointed if you stay here.
What a beautiful historic property! My husband and I were visiting the area with the primary intention of hiking at the Cheaha State Park. I was looking for a nice place to stay and this was a surprising find - looked nice, unique and such a good value. Little did we know that the hotel is listed on the Haunted Rooms and that Anniston has one of the highest crime rates per capita in America! That said please please do check this place out when in the area - the hotel is entirely fenced, the property grounds are beautiful, it felt safe and historic. Wish we had stayed in one of the historic suites - that would have been a wonderful experience! Instead we stayed in one of the morgen king bedrooms. The rooms were fine, fresh, decent bedding, felt restful. The only neat pick is the hotel wasn't full even although it was the 4th of July weekend, yet did the front desk staff have to book us in one of the joint rooms with pretty thin walls - the first night there was a baby crying and tv on till 1am, the second night I'm sure the hotel was 95% empty and there was no baby but we could hear tv on all night till like 5am! Or was it one of the “haunted “ experiences or two rooms down? The famous breakfast wasn't offered due to Covid, unfortunately the restaurant was closed as well - it looked very nice from the outside though, I'd love to try it. All of the 3-4 nice restaurants in the area that the hotel recommends were closed either due to Covid or the 4th of July so unfortunately we couldn't try them either. We found that on both nights of our stay food other than fast food was hard to find after 8pm, so do plan your meals ahead. I've never seen such concentration of fast food before as in this town. The town is strange - such a mix of properties that are taken care of and dilapidated streets /buildings. Oxford near by doesn't have good food either, a typical near-the-freeway town. If you go there do not try Logan's Roadhouse - service was bad and food well below average. The hotel is such an interesting property, completely renovated in 2016, with modern rooms - other than the 4 historic suites located in the main house. The fact that it's owned by Best Western doesn't have any reflection on the unique character of this Victorian era property - other than the name and probably financing there was nothing of Best Western in it (which is a good thing). I'd definitely stay there again in one of the suites if we were in the area again. Very much recommended!
Thank you so much for your kind words. We are very happy that you guys enjoyed your stay. It is moments like this that make us so happy to be apart of peoples lives. Next time you visit, talk to our front desk staff about places to eat, we actually have some amazing places to eat here in Anniston. Many of the great places are less than a mile away from the hotel. We hope to see you again soon thanks again for staying!
This is always an amazing hotel experience. Ginger does a fantastic job of expressing hospitality. No matter why you are visiting, the trip gets a little more posh when you have hotel accomodations like the Finial. COVID restrictions prohibited the mast amazing breakfast in the state but it was still a great experience.
This hotel was amazing. Lots of history here.. The price was very reasonable. The hotel rooms were updated and very nice. All the staff that we encountered were great and very friendly. We will definitely stay there again if we are in the area.
According to the website, and all the literature in your room, you are supposed to get a hot breakfast in the lovely Victorian mansion that is in front of the rooms. That was a main reason I stayed there. At 7am, I walked up the hill to the house to find it dead. No signs, no people, nothing. Certainly nothing to eat. I went down to the small house that serves as the registration desk. I asked about breakfast, and the guy pointed to some cheap, individually wrapped muffins. Now, I understand COVID has changed things, but you should let people know on the website, or at least when they check in, that there will be no hot breakfast, and it will not be served in the cool big house. Major disappointment. Otherwise, the stay was perfectly adequate.
We are so sorry for the inconvenience of breakfast. We are always trying to do whatever we can to improve. We have changed some things in lieu of the Covid pandemic, and we have posted things to our Facebook and Instagram but we do accept fault for not posting more on our website in regards to this. Since then, we have updated a full page on our website dedicated solely to informing guests about what we are doing in regards to Covid. Again we thank you for staying with us, are very sorry about the unexpected surprise and vow to continue to improve wherever we can.
This is a great hotel in a not-so-great location. I did not feel safe walking in daylight and would not have attempted at night. The charming, historic house that sold me on this hotel was not where we stayed or even stepped foot in. There is a "motel" with exterior doors behind that house where we stayed and the check-in desk, bar and breakfast are in another building.
First, I would like to thank you for staying with us. It is a pleasure that we got to have you with us. We are very sorry for the misunderstanding of our property. Our property is comprised of two main parts, one being our historic mansion, and the other being the extension of that building connected to it. We have tried to be very transparent about the location of our rooms and certainly do not want guests to feel misinformed. We have 4 suites in the "Main House" that are rentable, but the majority of our rooms are in the extended part of the building. Also, I do want to acknowledge that although the extended building does feature exterior doors, they are not like your typical "motel" style rooms. Our property was designed specifically for an open air concept made to feel more open and secluded from the outside world. None of our rooms open to any roads or parking spots yet are positioned strategically to our beautiful pool deck and nature areas. Yes, we do have a beautiful facility here located in the heart of Anniston Alabama, and we are very proud to be apart of this wonderful community. As someone who travels frequently, I can understand concerns about being in a less than preferable location, but, aside from normal precautions everyone should take traveling to a new area, we feel that everyone should feel very safe here. We can assure you that our location is one of the safest in the area and we even have a much better safety record than any other hotel in our area that we are aware of. We go to great lengths to ensure the comfort and security of our guests, and we certainly appreciate the feedback. Thank you again and we hope to see you again soon!
This historic hotel is a gem in downtown Anniston and near Cheaha State Park so that we were able to use as our family group's base for exploring the park. If you prefer a large historic room, be certain to select one of the few named suites in the mansion at the front of the property; the other options in the large addition attached to the rear of the mansion are nice but more typically furnished hotel rooms.
Thank you! We are very appreciative for your review! We hope to see you again sometime!
My wife and I spent two nights at this hotel recently and quite frankly were disappointed. The hotel entices you with photos of its renovated historic building, but then puts you in nothing more than an average hotel with outside access to rooms. The rooms are well furnished, but no better than most other hotels, and the only true unique item is the hotel's location in the downtown business district. We left just before 7 am after the first night to do some hiking on nearby mountains and returned six hours later to a room that had not been cleaned. Since the hotel had only four guests the night before, I failed to understand the delay in cleaning the room! After calling the front desk it was cleaned, but was not vacuumed. i am sure the hotel owners will blame the coronavirus on the problems, but I have my doubts. If we ever head back this way we will no doubt stay at a hotel near interstate.
We are sorry to hear of your experience. Yes, the Corona Virus outbreak has not been kind to us, as well as many other properties. And, it has been difficult for us to keep our doors open during this time, but, we by no means will use that as an excuse for anything less that a great experience. We can assure that we have been working day and night trying to do everything we can for our guests even during this time. For that reason we apologize thoroughly for any inconvenience you may have experienced or any misunderstanding that you encountered during your stay. We do have a glorious mansion that we feature on our property that is brimming with history and beauty, but it is not our goal to misrepresent that it holds any more than the 4 suites located inside. However, we do hope that weather one decides to stay in the "Main House" or one of our beautiful open air concept rooms that they still get the same service and experience either way. Our hotel rooms do have traditional layouts compared to many hotels, but we have tried to go over the top with them as well. Our rooms feature, stylish barn doors, custom handmade furniture, hand crafted countertops and tile work, custom built showers, the newest commercial fixtures, and much much more. Again, we do apologize for any inconvenience. We hope that one day you may be able to join us again. Until then, happy hiking!
We absolutely love staying here. The rooms are amazing and the breakfast is the absolute best!!! It's conveniently located also. There's an amazing pizza spot right next door. And in the summer sitting outside at night is so relaxing. Always our first choice when staying in Anniston.
Thank you! We are thrilled you enjoyed everything. Mattas is Amazin! Just like our guests ;)
The visit begins with a unique check in at the former carriage house after entering into the gated parking lot. Rooms are arranged with exterior entrances on a 3 floor exterior structure. An elevator is available. A breakfast is served on china plates and real silverware. A nice selection which included chicken and waffles. I would definitely stay again when in the area!
Thank you for your visit! We are glad you enjoyed our the open air concept of our property and had a great time! Hope to see you again soon!
Lovely property centrally located. The complex is gated (controlled with your room key) and parking is secure. Friendly and fast check-in. I had a room on the third floor. Clean, quiet and everything a hotel room should be. Breakfast is served in the main house. It's a truly spectacular setting, with the property being restored to the way it was in a former life.
Great room, comfortable king size bed, large shower! Spent 2 nights on Valentines weekend. Was in town visiting family & friends. Great central location. Nice quiet room. The hotel bar served specialty Valentines drinks! Will visit again!
I had an awesome experience at Hotel Finial . The room was clean and stuff was very friendly. The Bar was clean. The parking was close and spacious. It was easy to get to. The hotel had a lot of steps.
This hotel has 61 rooms with 5 suites. They offer a hot breakfast most of time with bacon and eggs. Has a bar on site which we did not use. Internet was fast and easy to use. Ground are will kept and pleny of parking. Several restaurants within walking distance and a grocery store across the stree
Room was very nice as always. clean sheets bed is comfortable, showers are great and nice and clean, floor of room is clean and surfaces are dust free. Breakfast was good each day, the Waffles are great and made fresh every morning
My family enjoyed our one night stay at this beautiful property. Once you enter the gates, you feel at home. From checking in at the quant carriage house and entering the nicely updated rooms, you will not be disappointed. The delicious buffet breakfast in the gorgeous victorian home did not disappoint either. What a neat place to stay! Staff is very nice and attentive as well!
Very nice historic refurbished Victorian building. Rooms nicely done and clean. Very nice bar with great selection of premium brands. Service was very good. The only complaint is very noisy on the third floor above, the bridal suite. High heel shoes and heavy footsteps noticeable for several hours.
This is a one-of-a-kind hotel. It is almost in the middle of nowhere. The decor in our room is classy contemporary, very attractive and spacious. The exterior is a set of old- time historic buildings. The breakfast is seriously southern. It has awesome biscuits, and a generous pot of grits, along with all the usual eggs, and etc. The Finial is more of an inn than a hotel, with very personal service. We got a good price. Definitely a keeper
Stayed four nights as part of a military reunion. Room was great; spacious and not a “cookie-cutter” design. Staff super friendly and helpful. Breakfast buffet included was terrific. Bar area friendly and fun. Would stay there again on my own.
This is a beautiful Victorian home which also has hotel rooms added and attached. Our room was spacious with a big glassed in shower versus a tub shower. There was a hot buffet breakfast in the main house with many options: eggs, bacon,gravy,grits,biscuits,fruit,yogurt,and more. The best plus for u, our favorite pizza place was next door. We rarely go through Anniston but would definitely stay here again.
This was our first time in Anniston on business. We didn't want to stay in a chain hotel for a change. We are so glad we happened upon this place! Excellent location, super clean and affordable, fantastic complementary breakfast, quaint bar in the original carriage house in an awesome bed and breakfast atmosphere! We will definitely go back there each time we come through! I highly recommend staying in this hotel!!
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