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Best Western Premier Ankeny Hotel, Ankeny

2502 SE Tones Drive, 50021-8860, Ankeny, United States - Vedi su una mappa
Best Western Premier Ankeny Hotel - Area esterna Il Best Western Premier Ankeny Hotel è situato nel centro di Ankeny. L'hotel è vicino alle principali attrazioni turistiche. Approfittate tutto l'anno del miglior prezzo garantito e di offerte esclusive.

Goditi le camere comode e gli ottimi servizi del Best Western Premier Ankeny Hotel. Il nostro nuovo hotel è stato inaugurato nel mese di luglio 2018 e propone camere dotate dei confort più moderni, di soffice biancheria da letto e di ampio spazio per il relax. Rimanere connesso è più facile grazie all'accesso Wi-Fi a Internet ad alta velocità gratuito. Ogni mattina, al tuo risveglio, potrai darti la carica con la nostra colazione completa gratuita, che include pietanze calde, pancake e un buffet di ingredienti per farcire i tuoi piatti. La nostra sala propone una grande varietà di piatti e cocktail da gustare ogni sera davanti al fuoco, mentre nella hall ti attende caffè gratuito 24 ore su 24. Allenati nel nostro centro fitness e poi goditi una nuotata rinfrescante nella nostra piscina coperta. La nostra posizione nei pressi dell'Interstate 35 tra Des Moines e Ames ti consente di raggiungere alcune famose attrazioni della zona, tra cui la Wells Fargo Arena, la Iowa State University e il parco divertimenti Adventureland. Per i tuoi eventi aziendali o sociali, potrebbe interessarti la nostra area meeting da 93 metri quadri. Il Best Western Premier Ankeny Hotel è pronto a rendere il tuo soggiorno un viaggio straordinario.

Best Western Premier

Ankeny Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

i vantaggi dell'hotel

  • Colazione all
    Colazione all'americana
  • Aria condizionata
    Aria condizionata
  • Lounge / Bar
    Lounge / Bar
  • Parcheggio gratuito
    Parcheggio gratuito
  • Parcheggio esterno
    Parcheggio esterno
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Pareri dei nostri clienti

in collaborazione con tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2020
 
Travelers_Choice 2020
 
Basato sul parere di 68 viaggiatori
PUNTEGGIO ATTRIBUITO
Eccellente
49
Molto buono
13
Nella media
3
Scarso
2
Pessimo
1
CONSULTARE I PARERI SU
Affari Affari
14
Da solo Da solo
0
In coppia In coppia
11
In famiglia In famiglia
25
Viaggio con amici Viaggio con amici
1
RIEPILOGO DEI PUNTEGGI
Pulizia
Posizione
Stanze
Servizio
Qualità del sonno
Qualità/prezzo

"Owner stole from us"

1
User 02/11/2020

We had left our car keys in the room, the maids found them the front desk staff put the found keys into the system but the own denied having them until corporate stepped and he now says he will return them... after we had to get the car towed... It USED to be a nice friendly hotel but recently over half the staff quit because of the owner.

"Amazing hotel for business or pleasure!"

5
User 27/10/2020

This was a beautiful hotel with modern decor and furnishings! My kids said "wow this is the best hotel ever". Mind you they are 9 and 11 but I agreed with them wholeheartedly. It was extremely clean, full direct tv channel selection and very friendly staff. Would reroute trips a little to stay there.

"Beautiful hotel!"

5
alcatraz205, McGregor, Iowa 23/10/2020

This hotel is right off of a body of water and has an amazing view. The hotel has the appearance of a brand new hotel with all the modern amenities. Several fire places and relaxing areas with the view of the body of water and plenty of visually stimulating artwork. The room was spacious with high quality building materials like marble and a huge glass door walk in shower. I won't forget how good the room smelled when I walked in. I travel across the US and stay only at BW and this hotel was in my top 3!

General Manager, Owner at Best Western Premier Ankeny Hotel, responded to this review
Thank you for the amazing review Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5159655678. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Cassie Rodish General Manager Best Western Premier Ankeny Hotel

"Very nice"

5
User 27/09/2020

stayed here for work, was a very clean, neat, quiet hotel. The rooms were clean, modern, bed was comfortable and pillows were super nice. Outside patio/lounge with seating overlooking a pond was nice to get out of the room and hangout outside.

General Manager, Owner at Best Western Premier Ankeny Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5159655678. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Cassie Rodish General Manager Best Western Premier Ankeny Hotel

"Modern "

4
hjgg, Willow Grove, Pennsylvania 14/09/2020

Let me start by saying our visit was during the pandemic so amenities were limited. And even though it was early September, it rained and was cold our entire stay, so we could not use the outdoor amenities either. I found the hotel to be very modern and very clean. The lobby was very clean and comfortable, and had we been able to have the included breakfast, I'm sure it would have been nice. The area had a nice view of the pond outside. Instead, we had coffee and a “go bag” a choice of packaged donuts, muffin or breakfast bar, and a bottle of water. The room was nice, we had a king room the looked over the water. It was a very quiet room. The bathroom was very nice, the mirror was one of those no fog mirrors, the shower was a walk in with plenty of pressure. Towels were nice and it was clean. Plenty of lamps and lights and outlets for charging devices. Large lcd tv. Mini fridge and microwave, coffee maker. The only thing i didn't like, and it's just a personal choice, was the bathroom door was a sliding barn door and I felt a lack of privacy. There was a nice pool, we could have used, but didn't, and I'm not sure if the gym was available because of Covid. There was a small bar/lounge that was only available for takeout again due to the pandemic. There was a nice outdoor seating area that had seating and a fire pit with a view of the water, not sure if that was available. We did not, because it was raining and cold during our September visit. The hotel location was in a cluster with many hotels to choose from. There is a Casey's (a quick mart with gas) in walking distance. There is also an seafood restaurant (don't remember the name) and a Outback Steakhouse that we ate at one night and it was delicious!! The hotel was also located near a major road and there is PLENTY of shopping and restaurants very close. All in all, I was happy with the hotel, and will probably stay again next year when we visit family. And HOPEFULLY all this pandemic stuff will be passed.

General Manager, Owner at Best Western Premier Ankeny Hotel, responded to this review
Thank you for this wonderful and detailed review. It will be very helpful for guest looking to stay with us. We hope to see you again! fingers crossed we can offer more accommodations as covid slows down

"Best Best Western, yet!"

5
Kyle C, Munster, Indiana 01/09/2020

In general, Best Western is a very nice, clean, and friendly hotel-chain. Their Premier level is a game changer, though. This is one of the nicest business-class hotels I have ever stayed in. The ground were immaculate. My room was huge. And, Best Western has some of the best COVID-19 protocols in the hotel industry.

General Manager, Owner at Best Western Premier Ankeny Hotel, responded to this review
Dear Stella Monday, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5159655678. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Cassie Rodish

"Best Western Premier Ankeny"

3
billybubba, Muscatine, Iowa 08/08/2020

Visited Best Western Premier in Ankeny, IA on August 7, 2020. Very Nice Place(it's a year and a half old) plenty of restaurants nearby, and plenty of free parking. The problem with this hotel is it is very cheaply constructed . You hear every little noise in the hallway and the floors above you. We had to finally complain about the noise above us on the fourth floor to get them to quiet down. The next morning same thing happened, sounded like a herd of elephants above us. The lady in late afternoon seemed to to take things seriously. (Rules, masks , etc) A male who took our 1st complaint call at 10 pm . We got up at 7am and listened to kids above us jumping around so at 8 am we called and talked to a male at front desk. He didn't have any new solutions other than calling the room to ask them to quiet down. When we checked out and had a face to face conversation he seemed a bit more serious about addressing the problem. Buyer beware. Great location and nice place but very cheaply built.

General Manager, Owner at Best Western Premier Ankeny Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 5159655678. Sincerely, Cassie Rodish

"Clean and Family Friendly "

5
User 26/07/2020

We stayed here with our kids for a youth baseball weekend. The room we stayed in was a double queen with plenty of space for our family of 5 an all the kids gear. Room and facilities are very clean and modern. It has an amazing patio area next to the pool for adults to wind down and kids to run around. The staff, especially Will were all very friendly and helpful. We are definitely staying here again.

"Stay near family!"

5
llwulf, Grand Mound, Iowa 15/06/2020

Our daughters live in the Des Moines area so when their children are staying with them for the weekend, then we stay in a hotel while visiting. We've stayed in Best Western in Altoona a few times, but prefer the accommodations at the Ankeny Best Western. Always very quiet there even when they are just off of the Interstate. it's in between our children and very close to a lot of shopping areas!

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank your review Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5159655678. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Cassie Rodish General Manager Best Western Premier Ankeny Hotel

"Covid safe"

5
Momof2boyz2015, Bentonville, Arkansas 13/06/2020

We love this hotel and come here as we drive through to MN. They are extra clean and have made the experience as touch-screen as possible. They also provide a simple grab-and-go breakfast with a water and bar/cinnamon roll/Danish option. We felt safe and clean.

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you for your review Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5159655678. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Cassie Rodish General Manager Best Western Premier Ankeny Hotel

"Underrated"

5
rmunson313, Manhattan, Kansas 13/06/2020

I've stayed in some supposed 4-star hotels that didn't hold a candle to this BWP. Very modern, clean, spacious, quiet and comfortable. The staff was very friendly and accommodating; although due to COVID-19 affects and BLM protest curfew, the common area facilities such as pool and breakfast area were closed not to mention very few people staying or most anywhere in the area. When I checked in I was told there would be a “to-go” bag with breakfast items. In the morning there was nothing but coffee in the lobby.

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you for your review of our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5159655678. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Cassie Rodish General Manager Best Western Premier Ankeny Hotel

"Super clean! Super staff!"

5
User 02/06/2020

The hotel was clean and fresh looking. Unfortunately, due to my stay being during the pandemic, there were no amenities available to me. The lobby and breakfast area looked nice even though unavailable for use. The room was great! The staff was super friendly and helpful. I will return to this hotel when visiting family there again in the future!

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you for your review Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5159655678. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Cassie Rodish General Manager Best Western Premier Ankeny Hotel

"Great Hotel"

5
iconions, Olathe, Kansas 31/05/2020

This is a really nice hotel for the area. Easy checkin and out. Covid-19 stopped the breakfast so we did not use. The room was very nicely decorated and the shower had excellent pressure. We would definitely stay here again.

General M, General Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you for your review Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5159655678. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Cassie Rodish General Manager Best Western Premier Ankeny Hotel

"Don't choose any other hotel!!!"

5
User 31/05/2020

This hotel was extremely clean and the price was amazing! The bed was very comfortable and the room was spacious and perfect for relaxing! The bathroom was spotless! The staff members were all very friendly and courteous. I would highly recommend staying here if you are needing a hotel stay around the Des Moines area!

"Covid 19 Traveler"

5
minneagle, Cohasset, Minnesota 16/05/2020

This property was extremely clean. They have a minimum 72 hour vacancy protocol between renting the room out. Although all the amenities were shut down it was very clean and kept up. The beds were extremely comfortable. We will stay here again our next trip.

"Gorgeous Industrial looking hotel"

5
User 03/05/2020

Being a best western employee I absolutely enjoyed this stay. The hotel was unbelievably beautiful. It was very modern. The entire hotel from the lobby to the room was very clean. The staff was wonderful and welcoming. They were very helpful whenever needed. This is a new hotel and it was very well kept. I look forward to visiting again and staying here.

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you for taking the time to review our hotel . It was our honor to serve you. We look forward to seeing you the next time you visit our city

"Absolutely premier facility"

5
DRP54, Cumberland, Wisconsin 25/03/2020

Picked this motel because it had electric vehicle charging. Will return. Spacious rooms, exceptionally clean, bright lobby, courteous staff. Visited during Covid outbreak— motel staff taking precautions and watching out for well being of guests. This motel was a upgrade over Holiday Inn Express and Courtyard by Marriott.

"Beautiful Hotel"

5
HelloJennii, Alma, Kansas 06/03/2020

This hotel is gorgeous. The exterior, interior, & the rooms. We didn't get to enjoy all it offers but it has a restaurant, bar & little shop of amenities. We stayed for a dance competition & will be staying again. Can't wait actually. One of my favorite hotels we've ever stayed at.

"Loved it!"

5
User 04/03/2020

Beautiful hotel with fantastic amenities!! Highly recommend! The room was spacious, bathroom was modern and beautiful. Had a great time visiting with friends in the lounge. If you are visiting the Des Moines area, book here!

"Outstanding weekend stay"

5
KRL101417, Anamosa, Iowa 02/03/2020

We brought a group of wrestlers and their families to the hotel during AAU state. The staff was friendly and very accommodating. Breakfast was outstanding and the rooms were comfortable and clean. We will definitely be back!

"Don't use the fridge"

2
jboydconstruction, Waterloo, Iowa 10/02/2020

The rooms were spacious and the hotel was clean. I was happy to know there was a fridge in the room as we were staying 2 nights. Got back to the room on the 2nd night and our food had been tampered with and half of it had been eaten. Not a great experience overall.

"Beware if you book early.I will never book a Best Western again."

3
Sharon C, Missouri 31/01/2020

This hotel is nice. It is new so very clean. A bit annoyed, I tipped the cleaning lady and asked for extra coffee so she gave me two. My biggest gripe is that I was trying to book my room and the website defaulted to a different date. As soon as I saw the problem I called the hotel. They said they couldn't help me so I called their corporate office and they said they could not help me and the hotel was lying. So back to the hotel and they said corporate was lying. So I am out my money and all I wanted was to change my reservation. There are plenty of other hotels to choose from.

"Great hotel"

5
themnkid, Minnesota 19/01/2020

What a great hotel all around. Upon entry into the hotel, we were wowed by the modern decor for a BW brand hotel. Check in was smooth and quick. Entering the room was just as impressive for decor and cleanliness. Our room overlooked the pond outside which was half frozen and had many geese. The bed was comfortable and provided a very restful sleep. In the morning, breakfast was very good and what one is expecting at a hotel there days. I would absolutely stay here again when staying in the area.

"Great New Modern Facility But Understaffed"

4
didgy2010, Maple Grove, Minnesota 29/10/2019

This is a beautiful hotel. The rooms were quiet and nice, the beds were comfortable, the lobby was beautiful, the pool was nice with an outdoor patio and fire pit. However--the hotel is understaffed. When we arrived on a Friday evening around 7 p.m. there was no one at the front desk. Come to find out, there was only one person staffing the hotel trying to trouble shoot room problems, check in guests and run the "bar" area. Not sure if someone called in sick or what. The next morning was busy as it was homecoming weekend for Iowa State. Two people were at the front desk, but only one person was staffing the busy breakfast area. That being said---the staff who were there were polite, helpful and working hard to try to stay on top of everything. They just needed more help. Breakfast was disappointing. Food ran low due to a busy hotel and only one person running breakfast on a Saturday morning. Two yogurt machines ran out as well---this concept seems ridiculous to me. Just offer individual yogurt cups or large refrigerated bowls of yogurt. New pancake machine was slow and broke down by the end of the breakfast. Seems like it would make more sense to have a hot buffet pan full of pancakes. Overall food was average. Room was not made up. We did receive fresh towels, but that was it. I would stay here again, but I hope that management will consider additional staffing for service quality and safety.

"Cool Hotel - Modern / Great Lobby"

5
dcp598, West Des Moines, Iowa 23/10/2019

This is the nicest Best Western I have ever stayed at. It's modern with a cool lobby and bar. Guest rooms are modern and the LED bathroom mirror is pretty sweet. Barn door leaves a little to be desired for privacy but it's a nice touch. Looks cool. Beds are super comfy and a huge TV. There's a kick ass patio with fire pit over looking the lake as well. Great ambience

"great motel"

5
Jean W, Fort Dodge, Iowa 12/10/2019

Went to a wedding in Ankeny. Great prices on the room. Beautiful motel and the room was decorated very nice. Beds extremely comfortable and we loved the walk in shower. So nice to not have to navigate trying to get in and out of a tub shower.

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Jean, Thank you for the feedback on your recent stay at our property. I am glad to hear that you enjoyed your stay with us. We hope to see you the next time you are in town.

"Family Wedding Weekend"

5
GMyers621, North Sioux City, South Dakota 08/10/2019

My son's wedding was in Ankeny so our entire family and many wedding guests stayed here. The hotel staff were so friendly and helpful and accommodating changes to reservations and helped some extend their stay. Clean hotel with great amenities and great atmosphere.

General M, General Manager at Best Western Premier Ankeny Hotel, responded to this review
Gina, Thank you for taking the time to leave a review, we appreciate your feedback. I am so glad that we were able to take some stress off of your sons big day. We hope to see you the next time you are in the area.

"Perfect hotel for large family."

4
User 06/10/2019

Rooms available for sleeping 6, good breakfast, clean spaces, friendly staff. Convenient location close to interstate with easy access to a quick trip to ISU, close to Target and other shopping/restaurants.

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Dear Jmkatz2002, Thank you for your feedback, we appreciate you taking the time out of your day to leave a review. We are glad that you enjoyed your stay and hope to see you the next time you are in town.

"Very nice new hotel and we would definitely stay again."

4
verny1, Moville, Iowa 04/09/2019

PROS: Great hotel, very clean and modern. Best coffee I have EVER had in any hotel. Staff was extremely friendly and helpful. Loved, Loved, Loved their large outside patio. CONS: We stayed for 2 days and had a couple things that we felt should have been better maintained. Food in the breakfast area ran out and not always refilled immediately. All the bathroom stalls on the lobby floor were ALWAYS out of toilet paper. Soap was gone in the dispenser in the women's. When we went down for breakfast, we always had to carry our own toilet paper. Maybe not enough staff? A DEFINITE con.

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Dear verny1, Thank you for taking the time out of your day to leave a review. We appreciate your feedback and will use it to better our service. I am sorry for any inconveniences that you encountered during your time here with us. We hope that you will give us the chance to exceed your expectations the next time you are in the area. Thank you

"BW Premier Ankeny"

5
Robert N, Little Falls 03/09/2019

Totally enjoyed the hotel!! The rooms are awesome!! The breakfast is awesome and they have great coffee!! Nice pool!!! The lobby bar is fun and relaxing!!! They have a great patio area with a fire place that was very enjoyable!!! Superior guest service!!!

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Dear Robert N, Thank you for the review, we appreciate you taking the time out of your day to let us know how your stay was. I am glad that you enjoyed many of our amenities, we hope to see you here the next time you are in town!

"Nice hotel, convenient location, don't expect breakfast"

4
Alex W, Corpus Christi, United States 23/08/2019

A surprisingly nice hotel in the middle of, frankly, a rather run down section of a fairly untraveled state (except during election season, where you can't swing a dead rat without hitting 27 politicians which just embarrasses the rat). Clean, comfortable rooms make this a easy choice for repeat stays. Conveniently located just off I35. However, don't expect breakfast unless you are one of the first ones in the lobby. The staff apparently feels that such things as coffee, milk, and juice are not to be restocked. If the staff bestir themselves long enough to cook, the sausage and potatoes are tasty. Otherwise, the breakfast buffet looks like a plague of locusts wandered through, leaving only empty serving dishes and carafes in their wake.

"We will definitely stay here again!"

5
User 30/07/2019

The staff was wonderful and very helpful. I reserved 2 rooms for our large family and they were very accommodating w/ making sure our rooms were next to each other. Breakfast had a good variety. The hotel was nice and clean. There was a beautiful area behind the hotel w/ nice seating and an area to play corn hole. I usually don't sleep well at hotels but I slept great. The mattress and pillows were very comfortable. We will be staying here on our next trip!

"Great hotel near Des Moines "

5
natureboy14, Ankeny, Iowa 23/07/2019

This was hands down the best value for any hotel stay we have had in quite some time. You won't find a nicer hotel for twice the money. New construction, clean rooms, nice breakfast. Highly recommend this hotel!!

"Pleasant surprise"

5
Roam31364946333, Harlan, Iowa 02/07/2019

We enjoyed a 2-night stay at this property and it was much nicer than I anticipated. The lobby and rooms are modern with wood and metal decor. The guestroom bath has nice detail with a lighted mirror and frameless rolling glass shower doors. The double queen room was very clean and included a large leather pull-out couch. Our kids enjoyed the pool and the adults spent time out on the large back patio. Having a free breakfast was another great bonus. Overall, a great place to stay right off the interstate!

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Roam31364946333, Thank you for taking the time out of your day to leave us a review. We appreciate it and would like to thank you for all of the kind words. We hope to see you the next time your travels bring you to the Ankeny Area!

"Unique Hidden Gem in Ankeny!"

5
User 20/06/2019

You'd never guess it, but this Best Western is as nice as any Hilton or Marriott I've stayed in. Very modern and unique with a high end appeal. I enjoyed my stay very much. Friendly staff. The beds were very comfortable and the LED mirrors in the bathroom were very cool!

General M, General Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you so much for taking the time to share such kind thoughts and appreciation for our hotel! We work hard every day to ensure each and every guest has a positive memorable stay with us and it's delightful to here that we provided that for you! We hope to see you again soon if your travels bring you back to Ankeny!

"Mortgage closing delay"

5
Getaway56279061974, Ankeny, Iowa 17/06/2019

We were set to close on a Monday. Mortgage co delayed it 2 days and we had to be out of our place Monday. We felt like we were on vacation at this hotel. My parents had stayed at this hotel in April and loved it. I see why.

General M, General Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you for taking the time to leave a review with your busy schedule. We are glad that you enjoyed your stay and that it felt like a vacation despite the delay with your closing. We hope to see you back here in the future !

"Wonderful stay during family emergency"

5
User 10/06/2019

We were in town unexpectedly and were fortunate enough to find a room at the last minute. The staff was warm, welcoming, and very understanding. We had a few minor issues upon check in, but everything was corrected above our expectations. After four days we discovered that we had to extend our stay and both Britany and Alyssa went out of their way to accommodate us. The hotel itself is clean, rooms well appointed, and breakfast plentiful. Many thanks to the staff for your impeccable service in a trying time.

General M, General Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It's always gratifying to know that our efforts were effective and appreciated.

"Very pleased!"

4
wfross, Texas 09/06/2019

The hotel was very, very nice. The room was amazing, modern, clean and classy looking. Each concern was addressed immediately (printer was running low on toner- they replaced immediately). They had a baseball tournament book the hotel well over 100 kids :( and they were loud. But the hotel made sure they observed quiet hours, they offered to move me to a quieter part of the hotel. It has a strong nature and woodland feel with a modern twist. The downside the acoustics in the lobby are terrible if 5-6 people are talking you feel you are at a stadium and can hardly hear. The breakfast buffet is underwhelming does not remain stocked and taste very instant (eggs). But I would definitely stay here again.

General M, General Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you so much for taking the time to share such kind thoughts and appreciation for our hotel! We work hard every day to ensure each and every guest has a positive memorable stay with us and it's delightful to here that we provided that for you! We hope to see you again soon if your travels bring you back to Ankeny!

"Relaxing Stay"

5
User 09/06/2019

This is a relatively new modern feel hotel near Des Moines and Adventure Land. This hotel has very helpful staff, clean rooms and a wonderful daily breakfast. I highly recommend this little gem and will return when out in Iowa.

General M, General Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you for taking time out of your busy day! We appreciate your review and look forward to your visit if your travels bring you back this way!

"Beautiful Hotel"

5
Larry B, Elkhart, United States 27/05/2019

This hotel was beautiful and very modern. It is decorated wonderfully. The staff was very helpful and friendly. Our stay was great!! I would recommend this hotel to friends and family. We will look for Best Westerns in our future travels.

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you so much for the kind words and review for our hotel! We are so glad you stayed with us and chose our hotel during your travels to Ankeny. We hope to serve you again in the future should you be in the area!

"Weekend Wedding"

4
kariloub, Orange City, Iowa 27/05/2019

We stayed at the Best Western for a weekend wedding. We used the 2 queen family room, which included a pull out sofa. The room was very nice, but the beds were too soft for our liking; our heads sunk in and the rest of our body felt like we were laying on a slant with our feet at the top of the slant. Besides that though, it was great! The breakfast in the morning was fantastic, the staff was kind and helpful, the room and facilities were very clean and modern and we didn't hear any of the guests around us or in the halls, even though it seemed to be quite full that evening. We would highly recommend staying here (if you are ok with the soft bed).

General M, General Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you so much for the kind words and we are glad you enjoyed your stay! We will certainly take into consideration your comments of our beds and ensure the room you were staying in is inspected to the full quality we strive to offer each and every guest. Again, thank you and we hope to see you again should your travels bring you back to the area!

"Wedding weekend "

3
User 19/05/2019

Stayed for a wedding... Friday and Saturday nights. Front desk was unattended when we arrived and had to wait for staff to appear. The hotel was busy and we could hear a lot of people running the hallways & slamming doors between 10-11pm. Bathroom is not well lit for applying make up. Breakfast choices were okay but seemed like staff was having a difficult time keeping up with the amount of people eating. Nice patio and pond area. Since we left the hotel by noon for the wedding we expected our room to be cleaned while we were gone. When we left for the reception later we asked for fresh towels & tissue since our room was not cleaned. After the reception, we found our clean towels in the room but the dirty towels were still there and no tissue. Our tv no longer worked... could not change channels only had CNN. Another couple we were with had similar issues. Great location & rather new but need to work on a few things. We also had a nightcap in the lounge and we seemed to be bothering the staff who served us .5 couples were staying there and we wanted to chat before bedtime.

General M, Manager at Best Western Premier Ankeny Hotel, responded to this review
We are truly sorry that your experience did not meet your Expectations; please accept my apologies for any inconvenience you experienced during your Stay. Constructive feedback from our guests is crucial in our continued quest to provide unparalleled guest service and impeccably clean lodging accommodations. I will reach out to the Housekeeping and front desk staff and will correct this in the Future! As for the breakfast we are truly sorry for any inconvenience which you experienced. We hope you will allow us the opportunity to meet or exceed your expectations on your next visit to the Best Western Premier in Ankeny Iowa. We are dedicated to providing the highest standards of service for our guest and I can assure you we will do everything we can to make your stay a comfortable and happy one. We look forward to serving you again in the future!

"Beautiful and SUPER CLEAN"

5
User 08/05/2019

Felt like I was walking into an episode of fixer upper with the beautifully decorated and modern lobby (barn wood and cool metal decor - super cool decor). They had coffee and tea and lemonade available all the time in lobby. The hallways were brightly lit and everything was soooo clean from the hallway carpet and elevators to the showers and bedding and the entire room. It was so quiet and comfy. The Tv in my room was very large. The room was also quiet and very dark ( a must for me to have good sleep). Breakfast was good but not exceptional but can't really complain as it was free and hot. Thanks for an amazing stay. I'd stay again in a second.

General M, General Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you so much for taking the time to share such kind thoughts and appreciation for our hotel! We work hard every day to ensure each and every guest has a positive memorable stay with us and it's delightful to here that we provided that for you! We hope to see you again soon if your travels bring you back to Ankeny!

"Az To Mi"

5
957jeann, Sun City, Arizona 07/05/2019

We stayed at Best Western Premier Ankeny Hotel as we traveled from Az to Mi after wintering in Sun City, Az. This was a beautiful property with our second floor room overlooking a peaceful pond as does the breakfast room. It is the newest and prettiest Best Western we have encountered in our annual treks back and forth from Mi to Arizona in the fall and back to Michigan in the Spring.

"Best Hotel Experience EVER!"

5
User 06/05/2019

They have a huge clean dining area with tons of seating options that overlooks a pond! The breakfast options are fantastic. The entire hotel is super clean, the rooms are spacious, and the customer service is unbelievable!

"Great Hotel"

4
User 05/05/2019

Very clean, comfortable room. Lounge areas are divided and allow for privacy. New and very nicely decorated. My only concerns were a poorly lit bathroom mirror and hot breakfast was lukewarm. Nice conference room and staff were helpful and friendly.

"Amazing beds"

5
tdoll2, Topeka, Kansas 30/04/2019

This was possibly the best night sleep in a hotel that I have ever had. The bed was so comfortable. If not the most comfortable hotel bed I have ever experienced, then it was a very close second. Mattress was amazing. Breakfast was good. Like others have mentioned bathroom sliding door has wide gap. I was traveling with 2 teenage daughters who like their privacy. Everything is clean and modern. Easy access to 35 highway. Exceeded my expectations for the price that I paid. Great value.

"Nice place"

5
User 31/03/2019

Convenient, close to I-35. Room nice. Coffee and breakfast were good. Met friends in Altoona, were able to sneak a less-traveled back way to meet them near Altoona. Room and bathroom facilities were very clean.

General M, General Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you so much for your input. We greatly appreciate any feed back and glad that your stay was enjoyable.

"Nice motel"

5
gagawester, Independence, Iowa 28/03/2019

We spent one night here while here for Hubbys work. Very nice motel. I think the lobby area feels kind of clustered. But they squeezed a lot into a small area. It's fine....just seems “close”. Charity checked us in and also was our bartender in their lounge. She was very friendly and accommodating. We also enjoyed sitting on the patio outside by the pond....although the traffic was so loud we could hardly here each other! Hubby said he was disappointed in the breakfast for being a premier. He was hoping for sausage gravy and biscuits. He said it was all microwave “fake” stuff. But....definitely would stay here again! Room was very quiet considering the interstate so nearby.

General M, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you so much for your input. We greatly appreciate any feed back and glad that your stay was enjoyable.

"Great place to stay."

5
Trail38609565730, La Crosse, Wisconsin 24/03/2019

Great location along I-35 in Iowa. The hotel is very modern with stylish decor and very clean rooms. All of the staff was friendly ... from the front desk person to the employees working the breakfast area. Great breakfast with lots of variety.

General M, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It's always gratifying to know that our efforts were effective and appreciated.

"No place better"

5
Trek19649352308, New Iberia, Louisiana 23/03/2019

No better place to stay if your in Ankney, This place is amazing, rooms are super nice, my granddaughter wants to live there, nice view, staff is great, very helpful, nice exercise room, pool room is great with a very nice very and access to outside

General M, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It's always gratifying to know that our efforts were effective and appreciated.

"Beautiful hotel, great staff, disappointing bathrooms"

2
Keri D, Iowa, United States 18/03/2019

This is a beautiful hotel and the staff was great. Bathrooms have a sliding barn door that does not lock and you can see/hear through the cracks and others can see you showering. No tub. No privacy. The shower door is glass so you can see yourself in the mirror when showering. Breakfast had an awesome selection but they were out of juice, silverware, yogurt bowls, syrup and juices when I got there. Yogurt bowls are too big and juice is bulky to pour and sticks to bottom tray. This hotel is beautiful but they gave up functionality in the bathrooms and at breakfast for style.

General M, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you for the kind words! We are truly delighted to hear you enjoyed our property! We hope to get the few minors issues resolved and let you truly see the best we have to offer!

"The Best Hotel in the Area"

5
User 02/03/2019

This is one of the best hotels in the Ankeny/North Des Moines area. I can say this with confidence having previously stayed up the road at the Ramada and also at the Best Western in Altoona. The hotel itself is fairly new and is well cared for. The staff is fantastic, very helpful, kind, and fun! The breakfast buffet is excellent, very similar to a holiday inn express. The hotel has it's own bar which is great for larger groups with kids so parents can relax and socialize a bit without leaving the property. Free coffee/tea/hot chocolate 24/7 was a nice amenity. The hotel also offered several lounge areas including an outside area with fire pit. A very modern, hip hotel. Beds and pillows were comfortable as well. The only knock on the hotel is the sliding barn door for the bathroom door. This feature doesn't provide much privacy, particularly with younger children who like to constantly open the door. The door in the room we stayed in also didn't sit flush with the wall so there were cracks for people to be able to look in.

"Fabulous New Hotel, Stay Here!!!!"

5
307kayk, Metro Minneapolis-Saint Paul, Minnesota 28/02/2019

Beautiful new hotel with easy access from I35. Staff was friendly, efficient and helpful. Room was great, clean, quiet, very nice decor. Beds were very comfortable and the heating / cooling system was top notch... no noisy wall unit, perfect quiet temp control. We had a good night's sleep, so rare in hotels. Lobby has a very cool modern design. Breakfast area feels like fine dining, walls of Windows overlooking a pond area. Good breakfast selection AND real plates and silverware...Nice. I would definitely stay in this hotel again.

"Good for a small school group"

4
User 21/02/2019

The hotel was very clean and had a lot of choices for breakfast. I had a small school group there so everything worked well for us. If you had a larger group, the only issue would be that the pool is very small and there is no hot tub. Since I was the chaperone, I didn't get back to my room until 12:30 and the TV would not work due to the poor reception. Too late to call the front desk in my opinion, so maybe check that out earlier in your stay.

"Very Nice Hotel"

5
O7704ODdavidc, Lakeville, Minnesota 19/02/2019

This is a very new and hotel with modern colors and themes throughout. It was extremely clean with a very good morning breakfast. The rooms were nice and modern with new tv's and decor. This is a very nice hotel and close to all the shopping in the area. I would recommend this hotel. We'll definitely book this hotel again when we need to stay in this area.

"Awesome hotel."

5
603feliciap, Farnhamville, Iowa 11/02/2019

Very friendly staff and very clean room. The breakfast was outstanding. I plan on staying again when in Ankeny area. I will also look for other Best Western Premier's hotels when I travel. I highly recommend staying at Best Wastern Premier Ankeny Hotel.

bwpankeny, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It's always gratifying to know that our efforts were effective and appreciated.

"Nice, clean hotel"

4
User 14/01/2019

This new hotel is very nice & clean. It's located right off the interestate for convience but is still quiet spot. My family enjoyed the pool and hot breakfast on the morning. Would highly recommend! Excellent rate!

bwpankeny, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback.

"Beautiful new hotel"

4
User 31/12/2018

We just stayed in this hotel this weekend and we were impressed with how new, extremely clean, and beautifully decorated it is. It's kind of fancy. :) It must not have been discovered much yet because hardly anyone was there on a Saturday night. Staff was friendly. Beds were comfortable. Nice amenities. We didn't like the sliding barn door on the bathroom. It has inch-wide gaps on both sides when closed, so it's bad for privacy and warmth. We hope they change those. Breakfast was sparse but staff apologized, plus it made sense when hardly anyone was staying there. The breakfast area is set up for a really great hotel breakfast with some really interesting choices. The eggs were the best we've had in a hotel. We'd gladly go back, especially if we had a different bathroom door!

Discover401836, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your experience with our office and we truly appreciate your feedback. On behalf of our hotel staff I am writing to let you know how delighted we were to receive your kind words of praise. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. It's only through the eyes of our guests, that we can accurately assess the quality of the accommodations and services we provide. We do have some rooms with actual bathroom doors. When you come back into the area just make sure you ask for a room with an actual door!

"Truly impressed"

5
User 29/12/2018

We have family in the area and stay in Ankeney often. This was our first stay at this Best Western and we have found the best facility in the ares. Carrie and her staff did an outstanding job, the facility is beautiful, great beds, great breakfast, a pool for our grandsons. We were treated like family. We will be back many times.

Discover401836, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It's always gratifying to know that our efforts were effective and appreciated.

"Still has that new hotel smell"

5
Barbara K, Circle Pines, Minnesota 28/12/2018

This hotel is very hard to find as we never saw a sign directing us which turn-off to take. The hotel has a unique design but the minute you walk in the door you notice it isn't just another Best Western hotel. The front desk staff was very friendly and the fitness center had nice equipment, The hotel was very clean and it smelled brand new. The room had a larger than normal screen, easy chair with foot stool and a comfortable desk chair. Breakfast had pancakes made for you on the spot from a machine which was a new one for me. The breakfast was a normal Best Western breakfast but how it was served was fancy. While eating in the dining area you could overlook a pond with hundreds of Canadian Geese floating around.

Discover401836, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It's always gratifying to know that our efforts were effective and appreciated.

"New Ankeny Hotel"

4
539leahd, Urbandale, Iowa 24/12/2018

This hotel is gorgeous! The staff is amazing-Friendly, courteous, out-going. Foyer has a very cozy fireplace. Rooms: Large and decorated well, bed and chair is comfortable, Good sized television, Great view of pond and Geese, Very quiet. They have a fitness center and indoor pool, Dining and Bar, laundry area, multi-media area. They have a nice variety of breakfast items.Only down note if you like to watch tv--There is no real channel choices--one channel to watch shows, CNN, all the rest of the channels are informercials.

Discover401836, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your experience with our office and we truly appreciate your feedback. On behalf of our hotel staff I am writing to let you know how delighted we were to receive your kind words of praise. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. It's only through the eyes of our guests, that we can accurately assess the quality of the accommodations and services we provide.

"Very good hotel"

4
rkbottens, Plainfield, Illinois 03/12/2018

This hotel has very modern rooms with lots of space. The common areas are clean and fresh with space to sit and relax. Breakfast was good with a wide selection for not being an actual restaurant. The Wi-Fi network is very fast and won't let you down.

Discover401836, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience with our office and we truly appreciate your feedback. Your comments on our performance were very generous and will be passed on to the appropriate staff members. It's always gratifying to know that our efforts were effective and appreciated.

"Exceptionally Pleasant"

5
User 11/11/2018

Visited here while traveling and I'm here to tell you that the staff was Excellent! When we arrived for check in, Carrie, Masson, and Brooklyn made diet that all of our needs were met; from accommodations, to the room, to dinner suggestions. Each encounter with either of them was very pleasant. The rooms were great with a great little serene view of a on_site pond;breakfast was great each morning, and access to either near-by town was perfect. I would recommend this place to any one traveling to the area.

Discover401836, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your experience with our office and we truly appreciate your feedback. On behalf of our hotel staff I am writing to let you know how delighted we were to receive your kind words of praise. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. It's only through the eyes of our guests, that we can accurately assess the quality of the accommodations and services we provide.

"5+ Best hotel ever! We'll be back!"

5
Momof2boyz2015, Bentonville, Arkansas 15/09/2018

Beautiful new hotel! Mason at the desk was very helpful and got us in a room at 11pm. The bed and bathroom were great, very clean and super comfy! The breakfast is quite nice and a step above what normal hotel breakfasts include. We will be back for sure!!

Discover401836, Front Office Manager at Best Western Premier Ankeny Hotel, responded to this review
It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your experience with our office and we truly appreciate your feedback. On behalf of our hotel staff I am writing to let you know how delighted we were to receive your kind words of praise. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. It's only through the eyes of our guests, that we can accurately assess the quality of the accommodations and services we provide.

"What a beautiful property!"

5
morganmcclain2, Lawrenceville, Illinois 31/08/2018

Wow! What a nice hotel! I recently stayed here for the Farm Progress Show, and I was blown away by the cleanliness, modernness of the hotel, friendly staff and tasty breakfast. The patio is such a nice place to relax after a long day. I hope we stay here again in the future. It was such a blessing to stay here compared to our previous hotels.

, Manager at Best Western Premier Ankeny Hotel, responded to this review
We are glad to hear you enjoyed your stay! We hope you had a great time at the show and hope you stay again soon!

"One night business stay"

5
TLW6407, Waukee, IA 28/08/2018

Was not sure what to expect as it's been a while since I stayed at a Best Western. Very new, clean hotel. Modern style in rooms and common areas. Nice, large room with a desk for working and a chair/ottoman for relaxing. Comfortable bed. TV with full Directv package. Bathroom has a backlit mirror and barn-style sliding glass doors on the shower. Sits next to a small lake, so odd numbered rooms face the lake. Seafood restaurant right next door and others a short drive away. Pleasant staff. Free breakfast with the usual stuff plus pancakes, and warm tortillas for making breakfast burritos.

, Manager at Best Western Premier Ankeny Hotel, responded to this review
We are glad you enjoyed your stay with us! We truly love hearing our guest talk about the amenities around us. We hope to see you again.

"It's going to be perfect!"

5
dbbronkema, Chicago, Illinois 23/08/2018

A part of me does not want to share the secret of this beautiful new gem. What a great new Best Western addition. This hotel is brand new, so expect a few hiccups and minor issues. The heartfelt welcome upon check-in and sincere apologies for some minor "new hotel" issues, make it difficult to give it anything less than a well deserved five stars. Bravo with this beautiful new hotel. Looking forward to our next visit in a couple of weeks. I'm sure the breakfast will be perfect! Special shout out to Masson who exhibited perfect customer service and a contagious smile. Thank you for an excellent stay!

, Manager at Best Western Premier Ankeny Hotel, responded to this review
Thank you for the kind words! We are truly delighted to hear you enjoyed our property! We hope to get the few minors issues resolved and let you truly see the best we have to offer!

Queste recensioni rappresentano le opinioni personali dei viaggiatori e non di TripAdvisor LLC o dei suoi partner commerciali.