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Best Western Hotel Shadow Inn, Woodland

584 N East Street, 95776-6101, Woodland, United States - Voir sur une carte
Best Western Shadow Inn - Façade Best Western Shadow Inn est idéalement situé dans le centre de Woodland. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Aucun séjour dans cet hôtel de Woodland n'est complet sans une excursion au site d'Heidrick-Ag où sont exposés d'anciens outils agricoles et qui se trouve à courte distance en voiture. Nous bénéficions d'une situation centrale à proximité de Sacramento et de la Napa Valley, vous pourrez donc profiter des atouts de la métropole et du pays viticole. Notre hôtel de Woodland est également un lieu d'hébergement officiel pour les Jeux écossais annuels : c'est avec plaisir que nous accueillons participants et spectateurs pendant les festivités. La foire de l'État/du comté, la plus grande foire gratuite de la région, attire de nombreuses personnes à Woodland. Il y a beaucoup à explorer à proximité, c'est pourquoi notre hôtel constitue un lieu de séjour très pratique. Notre hôtel familial est le mieux situé de toute la ville et offre un accès facile à l'I-5. À seulement treize kilomètres de l'aéroport de Sacramento, nous offrons toutes les commodités nécessaires aux voyageurs ainsi qu'un accueil chaleureux. Nous sommes le seul hôtel de Woodland à disposer d'un grand parking pour camions et sommes heureux d'accueillir routiers, vacanciers en caravane et tous ceux qui voyagent au volant d'un grand véhicule. Profitez de notre piscine extérieure et des deux bains bouillonnants : c'est exactement ce dont vous avez besoin pour vous détendre après un long vol ou un trajet en voiture. Notre hôtel de Woodland accueille régulièrement des voyageurs d'affaires travaillant avec Alforex Seed et Monsanto (la plus grande société de recherche en biotechnologie) et des personnes venues assister à des manifestations sportives au centre de loisirs, dont matches de baseball et compétitions de natation. Nous offrons une literie de luxe, une procédure de départ rapide et des équipements de catégorie supérieure garantissant un séjour confortable. Que vous veniez déguster des vins de la Napa Valley ou assister à un événement spécial à Sacramento, vous pourrez séjourner à proximité de l'aéroport tout en évitant l'agitation de la ville. Il se passe toujours quelque chose d'intéressant dans les environs de notre hôtel de Woodland. Qu'est-ce qui vous amène sous le soleil de la Californie ? Prévoyez-vous de découvrir comment on foule le raisin, d'assister à un match ou à un festival, ou encore de vous évader le temps d'un week-end ? Cette région vous offre toutes ces possibilités. Cerise sur le gâteau, vous aurez le plaisir de séjourner dans une chambre calme et fraîche. Réservez votre séjour dans notre hôtel Best Western Shadow Inn en plein pays viticole ! Passez un excellent séjour !

Best Western

Hotel Shadow Inn

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner continental gratuit
    Petit déjeuner continental gratuit
  • Spa
    Spa
  • Piscine
    Piscine
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 576 voyageurs
Note attribuée
Excellent
227
Très bon
210
Moyen
89
Médiocre
29
Horrible
21
CONSULTEZ LES AVIS POUR
En couple En couple
154
En famille En famille
192
Escapade entre amis Escapade entre amis
33
Professionnel Professionnel
122
Voyage solo Voyage solo
50
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Great stop"

5
User 08/08/2019

Had a good experience on our one night stay at Shadow Inn. Well-tended grounds and property, spacious clean & comfortable room, good location, and surprisingly quiet since it's next to the freeway. Breakfast included but hubby doesn't do continental so we went elsewhere. First time staying in Woodland. Nice little town, will be back on our return trip.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear 612cyndyd, Thank you for taking the time to share your experience with others and thank you for staying with us. We are happy to see that we met your needs with clean and spacious rooms. We look forward to see you again on your return trip. Once again thank you for staying with us. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Close to the Sacramento Airport (SMF)"

5
Alaskan_Cyclist, Anchorage, Alaska 21/07/2019

It's a great alternative for staying before going to the Sacramento Airport (SMF). Easy access to Interstate 5. Clean and comfortable. It has older decor but is completely functional. The restaurant in the parking lot is shutdown.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Alaskan_Cyclist, Thank you for being our guest and thank you for sharing your experience with others. We are happy to see you had a enjoyable stay. We hope to see you again on your next trip through Woodland, CA. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Watch your children"

2
User 19/07/2019

Leering truckers hung outside their second floor rooms, smoking, drinking, and leering at the young girls swimming in the pretty pool below. Their presence made me very uncomfortable. I didn't use the pool because of them, and so I felt like I wasted money.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Climber287917, Thank you for staying with us and thank you for taking the time to provide a review. I am sorry that other guests made your stay less than enjoyable. Did you share your concerns with my staff? We would have taken the necessary steps to insure that you felt comfortable using our pool, while keeping your anonymity. We hope that you choose to stay with us on a future trip, so we can provide a safe and enjoyable experience. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Modern sink mirror switch"

3
ElsaCL, New York City, New York 17/07/2019

Their washer cost $1.75 and $1.25 for the dryer. You have to borrow the card key that is logged. Two inflexibilities: They accept only the credit card of the person who booked the room even if that person is present and showed her ID. The Front Desk Staff was aware that I used the washer dryer right away. Yet, I was reminded while waiting in the lobby for the dryer timer to elapse that the limit is two hours. The switch in front of the sink is modern (ref. Blue icon in the bottom center that looks like a clock at 12 o'clock in a square). Complimentary breakfast has typical food choices. What's positively different are the kiwis.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Elsa, Thank you for staying with us. Please allow me to apologize for the issues with the guest laundry room. Unfortunately my staff handled the additional demand of the guest laundry room poorly. I will share your review with my front desks team in order to prevent similar issues from reoccurring. We hope to offer you better service on a future visit. We are happy to see you enjoyed the variety of fresh fruit at breakfast and our new back lit vanity mirror. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Poor Motel"

1
User 22/06/2019

I felt like I got ripped off for $172 for a lousy room. Small room, even smaller bathroom. Much construction. Entry to office blocked due to work on the door. Restraunt on ground was closed. Just an overall bad visit.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Discover, Please accept my sincerest apologies for the construction issues you experienced during your stay. We are doing our best to insure that our renovation does not negatively impact our guests. It seems that in this instance we did not succeed. Although we are not affiliated with the next door restaurant, we do hope to see a new establishment open in the near future. We hope to see you again once our renovation is completed. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Not worth price "

1
heartslovegrannie, Umatilla, Oregon 19/06/2019

Stayed at many Best Westerns, so was quite disappointed in this one. For the good part-really nice staff and easy freeway access! The rest-OH MY! Especially for cost!!☹️ Room was decent, but needed a bit more cleaning,especially carpet! Only two plugs in bed area for electronic charging. Breakfast was really merger, more like a continental type breakfast. Choices were breads, donuts, cold hard boiled eggs, yogurt, & make your own waffles.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Heartslovegrannie, Thank you for staying with us. I would like to apologize for not providing the services you expected for the price paid. Please know that we are in the midst of a renovation our hotel, with the goal of addressing some of your concerns. In the near future we will be offering a more fresh and robust breakfast as well as modern and up to date rooms. We hope to see you again after the renovations are complete. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"My Annual Visit to California"

5
Venture03103780265, Greers Ferry, Arkansas 15/06/2019

I visit California every year in June. Whether I fly or drive, I always stay at Best Western Shadow Inn. I am always well satisfied with these stays and can count on a nice room for a decent price, The town is a little less hustle and bustle than Sacramento, but I can jump on I-5 and get to my destinations fast. There are plenty of places to eat in this town and I am well satisfied with my choice of accommodations.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Venture, Thank you so much for staying with us again and thank you for the great review. We happy to be your hotel of choice for your annual visit to California. Reviews like yours give other travelers the opportunity to see more than just a hotel review, they also get a little bit of insight on the city as well. We patiently await your next visit to California. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Your standard BW property, with a nice pool, convenient to I-5"

4
Anna_E_Hiller, San Francisco, California 06/06/2019

I went to Woodland for an overnight and some time away from the city, and this hotel was perfect for that isolated feeling. The hotel is convenient to I-5; it's literally next to the exit. However, that being the case, there is some freeway noise, and it's at least a mile to Woodland's Main Street (which is great, by the way, and worth a trip). The BW in Woodland is clean, large, and great for traveling families. It has an outdoor heated pool in the center of the hotel, and it is fairly large, great for the kids. When I was there, the kids were going nuts in the pool, really loved it. There is also a hot tub. The only real complaint I have about the place was breakfast. Usually BWs offer some sort of hot dish (eggs and meat and potatoes), but this one did not. The only low/no-carb option was (you guessed it) hard-boiled eggs. And now that the restaurant next door has closed, that made it hard to make the most of my complimentary breakfast. Overall, though, I think it's a good hotel, especially if you're traveling with kids on I-5. It doesn't get much more convenient than the Shadow Inn.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Anna, Thank you for being our guest and sharing your experience with others. Insight from guests like you really allow other people to make educated decisions regarding their hotel choices. I am happy to see you had a good stay at our hotel and our accommodations met your needs. Please know that we are in the process of upgrading and improving our breakfast offerings so we are more in line with what other Best Westerns are offering. We hope to you again the next time you stay in Woodland. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Excellent place."

5
Sandie-mtshasta, Mount Shasta, California 04/06/2019

Have stayed here multiple times and the Shadow Inn never disappoints. Great staff, super comfortable beds, wonderful pool and two hot tubs all make for a great stay. Didn't get to try breakfast this time as had to be at the airport by 5 am. Highly recommend.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Sandie, Thank you for staying with us again. We are always happy to see you return. I will share this review with my team and remind them what a great job they are doing! We hope you have a later flight next time so you can enjoy our breakfast. We look forward to providing the same great service the next time you visit. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Rooms not very accommodating to handicap guests"

2
User 27/05/2019

The restroom was too small and cramped to move around in for myself, having a handicap. The closet area was too smakl for our things. The vanity mirror was 1 medium size lighted mirror just for one person to use at a time. There was no hairdryer in the room. When we called the front desk for one, none were available. We got one the next day from the very nice cleaning lady. Ice machinecwas not working. Other guests were out side our door smoking on the stairs..

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Venture52184138855, Please allow me to apologize for the issues you experienced during your recent visit. All rooms should have a Hairdryer and I am sorry it took us overnight to correct this issue. Thank you for notifying us that the ice machine is not working, we can get this repaired immediately. If you stay with us in the future and guests are smoking any where near the building, please notify the front desk immediately so we can have the guests smoke in the designated smoking areas away from the building. We hope that you give us another opportunity to provide better service to you in the future. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Residual cigarette smoke odor"

2
263margaretk, Hillsboro, Oregon 20/05/2019

Smoke odor made this a very poor choice for me. Otherwise this is an older hotel with predictably smaller and darker rooms than the newer chain hotels. Staff was pleasant and facility was clean other than the residual odor from years of smoking.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear 263margaretk, I would like to apologize for residual smoke odor you had in your room. Although we are a smoke free facility, some guests do tend to break that rule on occasion. We are in the process of remodeling our rooms in order to create a brighter more modern look and we hope that the next time you visit we can show this to you. Once again I would like to apologize for providing a room with a smokey odor and less than enjoyable experience. We hope you give us another opportunity to show you our improvements. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Perfection for its star rating"

5
cl1kker, Winnipeg, Canada 15/05/2019

This motel does everything right. Friendly helpful staff. Good clean rooms with nice furniture and fixtures- dated looking but well kept up. Very nice exterior. Good pools including the hot tubs. For the hotel rating they have a good included breakfast. Lots of on site free parking for vehicles of all sizes and types up to big rigs. I booked this place through hotels.Com. in speaking with hotel staff I learned that the site was charging me $22 per night more than the best deal rate I could get direct from the the hotel. I called hotels. Com and got that fixed. If you plan on staying here look up best rate on the external sites and then phone the hotel directly. They will match or beat the external site price. Like most bookings via external sites the front desk will only do so much for you (ie late check out) for an external site booking and will do more for a direct booked stay. Bottom line. It is 12 miles north of Sacramento airport. Not in Sacramento but only 15 minutes away in Woodland, CA. The town is as nice and friendly as this hotel with lots of restaurants and interesting small retail. THIS HOTEL IS GOOD VALUE, SAFE AND VERY NICE.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear cl1kker, Thank you for the 5 star rating and glowing review! Most of all thank you for being our guest. I am so glad you had a wonderful experience. We always try to provide the best available rate and we hope that all guests would book direct. We look forward to providing the same great service to you on your next trip out of Sacramento Airport. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"clean,quiet and convenient to I-5"

5
GoPlaces786631, Los Angeles, California 11/05/2019

Check in was fast and the staff were friendly and welcoming. The room was clean and the bed was comfortable. All the usual room amenities are in place. There is are no dining facilities at this location, but Woodland has several good restaurants nearby. The continental breakfast had several items to choose from and they had an attendant who kept everything clean, orderly and stocked. Our room was on the outside of the facility on the ground floor and was very quiet. The rooms on the inner court may not be as quiet come summer as that is where the pool and got fun are located.

"Staff went the extra mile"

5
Christine S, Bakersfield, United States 07/05/2019

We stated at the motel last Wednesday and when we got to our destination realized that my husband left his shirt at the hotel. We stopped at the motel a little bit ago, on our way home and asked if they'd found his shirt. It wasn't in the lost and found so the woman at the desk said to wait, she'd have the carts checked. There is was, put in a bag on a cart. We were able to pick up his shirt and go on our way. This was our 2nd stay at this hotel and we would stay there again.

"Great place to spend a night"

5
User 29/04/2019

This motel is just off the highway, but it was quite quiet which made for a wonderful night's sleep. The front desk staff were smiling, extremely welcoming and friendly. Both check-in and check-out went quickly and efficiently. Only thing to mention, was my credit card was charged $10 over the receipt but that was later refunded. That was not mentioned when I checked in. The room was very clean and the bed was comfortable. The restaurant near the motel was not open, so we did have to drive to downtown for dinner. The breakfast buffet was good - eggs, sausage, potatoes, waffles along with fresh fruit, yogurt and cereals. We would not hesitate to recommend this motel to others and will stay here again when we are traveling in the area.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Carol, Thank you for being our guest! We are glad to hear you had an enjoyable visit. I would like to apologize for my team member to inform you about the incidental hold on your credit card. We should have made you aware of the hold prior swiping your credit card and for that I am sorry. I am happy to see that the room was clean and comfortable. Thank you again for staying with us and we hope to see you again the next time you visit Woodland, CA. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Weekend away for Travel Baseball"

4
User 29/04/2019

I stayed here with my two kids for my son´s baseball tournaments and the hotel is what was expected. The rooms were comfy, the pool was a huge hit and the breakfast was good, however I would of liked to see some other healthier options, eggs, bacon....etc.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Resort, Thank you for staying with us and taking the time to share your experience with others. I am happy to hear you had a good stay. I would also like to let you know that we are upgrading our breakfast experience and hope to offer a more robust menu on a future visit. We look forward to seeing you again the next time you are in Woodland, CA. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"A reasonable and convenient stay off of I-5!"

4
Dwnptrl, Olympic National Park, Washington 28/04/2019

Been staying here over the years. Clean, reasonable an off the 5. But.....this was the first time I stayed in the courthouse next to the pool on a Saturday night with the folks all going to the Scottish Games! Too loud. My suggestion, opt for the parking lot rooms. Much more quiet!

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Dwnptrl, Thank you for staying with us. We glad you have you back! I agree with you during the Woodland Celtic Games, the pool does tend to become more active while the participants stay with us. We do try and keep their activities to a minimum, however they are a very enthusiastic group who really enjoy their out of competition relaxation time. We will look forward to providing a clean and reasonably priced room for your next visit. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"So Frustrated"

1
MikeS11011961, Vancouver, Canada 22/04/2019

Normally I only post good things to reviews, if I have a bad experience I just normally don't go back. I picked the Shadow Inn based on Trip Advisor reviews --- I could see that it was an older property and expected the same. Convenient to the airport is correct, just don't stop along the way as the area of Woodland you drive through is very dingy --- bordering, in my opinion, on unsafe. Check in was fine, room is dated but clean. Now my comments: 1. I arrived late and asked for a recommendation for a restaurant to eat at. They suggested Kitchen 428. Given the sketchiness of the trip from the airport, I did not want to drive so I asked about getting a taxi. The front desk clerk said she would call and then call my room to let me know an approximate time as she warned me it could be up to 30 minutes. I checked in at 7:30 and the clerk phoned my room and said the tax would be there at 8:10. 2. I waited until 8:20 when I asked the front desk clerk what was up, she said she would call them. She then proceeded to handle guests who were constantly checking in rather than simply asking them to wait for 30 seconds while she called the cab. 3. She eventually called the cab at 8:32 and she said they did not pick up their phone. I asked for the cab number to call on my cell. When I called, the cab dispatcher said that she was told to go to a different hotel --- I doubt the front desk receptionist would have got her own hotel wrong, but I am not sure. 4. I then asked the cab dispatcher if she could come pick me up. She said she would send someone over right away. Woodland is a VERY small town, so 15 minutes later I phoned back and asked where the cab was. I was told that there were only two cabs and they got busy. 5. It was now too late to get to a restaurant for dinner, so I opted to go back to my room and order pizza --- would not have finished my night properly unless my magnetic key did not work (along with 3 other people I noticed while waiting for my non-existent cab). LESSONS TO BE LEARNED: DON'T STAY AT A HOTEL (BEST WESTERN SHADOW INN) THAT REFERS YOU TO BUSINESSES THAT HAVE NO CONCEPT OF CUSTOMER SERVICE. DON'T STAY AT HOTELS WHO HAVE NO CLUE THEMSELVES AS TO CUSTOMER SERVICE. IF YOU DON'T HAVE TO, DON'T STAY IN WOODLAND --- SUFFER THE DRIVE AND STAY IN SACRAMENTO.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Mike, Let me start by apologizing for the issues you had obtaining a cab. I would also like to apologize for my staff member failing to prioritize your request since you had already previously requested the cab. I can only guess that the team member providing your service was a newer associate and not aware of recommending Uber or Lyft rather than our local cab company. We try to recommend one of the ride sharing app services as they are more reliable and better maintained that our local cab service. I will use your review as a learning tool in order to insure that no other guest has to deal with this type of situation in the future. Once again I would like to apologize for the service you received and hope that you do in fact give us another opportunity to provide you better service on a future visit. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Just off the Interstate 5 Highway"

4
Just2LetUKnow, British Columbia, Canada 13/04/2019

The Shadow Inn featured a continental breakfast in the lobby with lots of choices. It was well tended and the area was kept very clean by a member of the housekeeping team. The desk clerk on duty at breakfast time was very pleasant and truly seemed to enjoy her job at the Inn. We found our room to be clean and prepared with comfortable bedding, four pillows per bed, and the usual white towels you expect to find in a motel-style inn. Added amenities were the pools, the elevator, and complimentary newspapers.The Inn's proximity to the Interstate 5 was both an advantage and a disadvantage, though. Access was very easy but road noise was audible even from a room that faced into the courtyard. As snowbirds heading north, we found the Inn to be a very reasonable overnight stop. The road noise did not keep us from sleeping, but we could definitely hear it before falling asleep and upon waking up.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Just2LetUKnow, I would like to thank you for being our guest. I would also like to thank you for taking the time to share your experience with others. I do agree that our location can be both an advantage and a disadvantage, I am glad that the road noise did not keep you from sleeping. I am happy to hear that you did have an enjoyable stay and that we provided clean rooms and great service. We hope to you again soon. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Great access to airport and interstate"

5
User 12/04/2019

Stayed here prior to flying out of Sacramento Airport. Very convenient and easy access to freeway to airport and other areas. Very quiet and comfortable with very good service and staff. Easy access to local restaurants and Starbucks and other essentials of life. Close also to shopping and malls in Sacramento and Roseville.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Goingtoday, Thank you for taking the time to share your experience with others and thank you for being our guest. We are happy to see that we able to meet your needs and provide good service. We look forward to seeing you again the next time you fly out of Sacramento Airport. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Peaceful and pleasant"

5
Shelby B, Woodland 01/04/2019

It is a very nice and quiet location, close to freeways yet not noisy. Safe and secure. The staff are always friendly and welcoming. I look forward to my stays at this BW. The rooms are pretty big and good quality mattresses. Thank you always

Gary B, Manager at Best Western Shadow Inn, responded to this review
Dear Shelby B, Thank you for being our guest. We are glad you had an enjoyable visit and would like to thank you for sharing your experience with others. We look forward to providing another great experience on your next visit. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Quick stop"

3
salemordad, Salem, Oregon 30/03/2019

Made a quick overnight stop on our way home from Disneyland. The front desk staff was great and very polite. The rooms were nothing fancy and perfect for our needs. My kids loved the heated outdoor pool and 2 separate hot tub. Breakfast was mainly breads, donuts and waffles with a few cereal options. Good for a hotel continental breakfast, but not fancy. Easy I-5 access.

Gary B, Manager at Best Western Shadow Inn, responded to this review
Dear Salemordad, Thank you for staying with us. We are glad our hotel met your needs. We are in the process of improving our breakfast experience and look forward to providing more options on your next visit to Woodland, CA. We hope to see you again soon. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Great mid-way stop from Seattle to Southern Cal"

4
Barb H, Seattle, Washington, United States 21/03/2019

We've stayed here several times and keep coming back. Nice staff at check in. April found our reservation and processed us in quickly. We were traveling with an item on our van roof and were concerned about overnight security. She suggested where to park on the property as the parking lot is shared with other businesses and we were happy to see our load intact the next morning. This motel is in an area by itself. Not part of a ‘motel row'. Our double queen room was spacious and clean. Microwave and small refer (no freezer). Large bath vanity, plenty of hot water. Towels were newer and thicker than lots of other chain hotels. The toilet and tub/shower combo are in their own room, sink vanity is in the main room so not much privacy when washing up and noisy if the hair dryer is being used. Breakfast was great. Jimmy Dean sausage croissants, waffles, oatmeal's, hard cooked eggs, pastries, cereals, fresh fruit. Smallish eating area, Free local paper. Pool and hot tub are in an inner courtyard with nice landscaping around them. We didn't use either. We'll be back. It's great mid way stopping point. A reservation is helpful as it fills up quickly.

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Barb H, Thank you for staying with us and thank you for taking the time to share your experience with others! I am glad April was able to process your reservation quickly. I am glad to see this was a return visit and excited to know that you will be back. Those are the magic words we look to hear from all of our valued guests! Best regards, Gary Brashier General Manager Best Western Shadow Inn

"quick stay"

5
sherreneh2016, Arnold 19/03/2019

nice hotel great location nice staff and grounds and the pool and hot tubs where up and running unlike so many other hotels that drain them we have already book a stay next month with multipal room for the whole family to stay a $5.50 uber ride from downtown and a gas station for snacks rt in the front of the property easy freeway excess no worries staying here

Gary B, General Manager at Best Western Shadow Inn, responded to this review
Dear Sherreneh2016, Thank you for staying with us and thank you for taking the time to share your experience with others. We are glad you enjoyed your stay and we look forward to your return visit. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Needs a good DEEP clean."

2
maleficent84mfg, Grants Pass, Oregon 14/03/2019

Pros: Great room size, ground are well kept, quiet and the breakfast was amazing. Cons: The rooms could really use a deep clean and management is lacking. When we arrived check in was very speedy and courteous. We got our stuff in the room and ran off to dinner because we were starving. We came back and upon closer inspection there were things that were noticeably dirty. The hanging lights look like they hadn't been touched in weeks and the bathroom had some black mold in the corners and in the caulking of the shower. I brought it up to them in my review and haven't heard anything back which surprises me. The continental breakfast was excellent and I will say the beds were comfortable. I would stay here one more time to see if improvements were made and if nothing improved I would never be back.

Gary B, Manager at Best Western Shadow Inn, responded to this review
Dear Guest, I would like to apologize for the lack of cleanliness you experienced on your recent visit. Thank you for bringing this to our attention. We take all guest issues and concerns very seriously. Please know that we will address the issues immediately. We hope you give us another opportunity to provide a cleaner room and better service on a future visit. Best regards, Gary Brashier General Manager Best Western Shadow Inn

"Shadow Inn"

4
User 10/03/2019

Adequate accommodation at a reasonable price. Close proximity to restaurants. Better choice of food for breakfast would be nice.Room was clean and quiet. Staff were courteous and helpful. Pool and hot tub available.

"We needed extra days because of car trouble- they were very accomodating."

5
dennishE143DX, Yreka, California 03/03/2019

On a dark and rainy night we hit a curb and needed to be towed in to Les Schwab. They got our car moveable. The heater core on our car also burst and the Jeep Dealer fixed it under warranty on a timely basis. Bad reasons for the stop but nice response from local services.

"Mediocre at best - No "Breakfast" after 9AM!"

2
JPish, Springfield, Oregon 22/01/2019

Average place, average rooms, Nothing outstanding at all. Tired comes to mind. We were shocked and disappointed that the desk staff were acting as if checking in, answering questions etc was something they had to do to keep a job. No "friendly feeling". Went to the lobby to have breakfast at 9:12am and crickets, nobody there and no food! Desk staff simply looked at us and said "we stopped serving at 9AM" boom thats it! Two stars because we got a fair price. Otherwise, one star

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Dear JPish, I would like to apologize for my staff's apparent lack of effort when responding to your questions and requests. I would also like to apologize for my staff failure to offer your any breakfast items that were recently removed from the breakfast area. I will share your experience with my entire staff in an effort to insure that similar incidents like yours do not reoccur. We hope that you give us another opportunity to provide you better on a future visit. Sincerely, Sandy Littlefield General Manager Best Western Shadow Inn

"Best Western Shadow Inn"

3
User 20/01/2019

Nice, friendly, helpful staff. Rooms are clean but somewhat outdated. Big flat screen tv's. I did not use the pool or hot tub so no comment on those. Included is a typical continental breakfast including waffles, cereal, breakfast burritos, fruit.

"A quick getaway!"

4
User 10/01/2019

We have stayed at many Best Westerns around the U.S. The staff here is by far the best! Thus was a hassle free stay. Normally on New Years eve hotels are a huge hassle. No only was the no hassle, there was no New Years reverie. Will stay here again!

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Love it and thanks so much for your kind comments...See you next time when in the area. Have a wonderful day......Sandy

"Great staff / average property"

3
SethE56, Seattle, Washington 29/12/2018

Stayed one night. LIKES: Friendly, professional staff at desk Modest breakfast included Clean Easy freeway access DISLIKES: Somewhat noisy heat/ac unit under window Mattress felt a bit worn Bathroom sink lighting SUMMARY: Not a bad place to stop for one night if you don't mind the 1970s motel vibe. Proximity to freeway means lots of potential car noise if not running the HVAC. Lighting over double-sink vanity was really bright but poorly aimed so that it was in your eyes and not on your face. You won't mistake this for a Hampton Inn, but for one night it would do the trick.

"Happy Traveler"

4
Teddie B, Santa Monica 19/12/2018

After a very long day of driving I pulled off the freeway and was pleased to see a Best Western sign at the first stop light from the off ramp. The reception area was welcoming and the staff were very helpful when I asked for recommendations for a place to have dinner. I was impressed with the size and location of my room. The vanity area was huge and the room had a microwave and refrigerator. As close to the freeway as the hotel is, I didn't hear any traffic noise. The only drawback for me was there are no restaurants near the hotel. The staff provided great directions to the downtown area - about 3 miles away. The full-service restaurants are clustered downtown and in the opposite direction are many fast-food restaurants. I will definitely stop at this Best Western on my next trip to California.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much for your nice comments. Look forward to seeing you again....Have a wonderful day and Happy Holidays to you and your family.....Sandy

"Beautiful Hotel"

5
User 16/12/2018

Very nice hotel, has the feeling of a little oasis, but very accessible from the freeway. Has a beautiful, open pool area in the middle. The whole thing is structured in a very open and inviting way. The staff is very friendly and helpful.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much for your kind comments...Much appreciated and hope to see you again whenever in the area....Have a wonderful day ..Sandy

"Easy on off I-5"

4
NorthStar12473033865, Klamath Falls, Oregon 22/11/2018

Driving to OR, made good halfway stop with small kids. They let a relative prepay by email for room so easy check in for us at late arrival. Good variety of breakfast items and area open later Sat morning helped.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much and very glad you stayed with us....Have a wonderful day....

"Not as good as the last stay"

3
Terry D, Parksville, Canada 14/11/2018

Our overall stay at the BW Shadow Inn in Woodland was unremarkable this time. Our arrival, room selection, breakfast experience was disappointing. Yes, this is an older hotel in a tougher location, but that is all the more reason to be exceptional, not indifferent. Love the BW brand but will reconsider this venue.

"Great location"

4
nuwildcat65, Portland, Oregon 04/11/2018

Great spot right off I-5. Quick on and off the freeway. Next time we would ask for the second floor (there is an elevator) because you can hear people walking above you. The room was spacious and just a short drive to the Old Town which is a great place to eat, catch a beer, and walk around to stretch your legs. The staff was very friendly and helpful Gave us a great recommendation for dinner at Mojo's which included a 15% discount. One of the few hotels we've stayed at that provided TWO luggage racks. Breakfast was a bit "ho hum" but standard for BW. Packaged oatmeal is the worst. I can't stop mentioning that the shampoo bottles are too small for two people and I really miss "hair conditioner" as a standard ammenity. But the price is right.

"Are you staying here doing business?"

3
Ed258536, Kennewick, Washington 28/10/2018

The staff was helpful. Quick check-in. The check-in clerk tried very hard to work things out with us. She did a great job. The room was clean. The television is very small for the room. The internet was extremely SLOW. We were here on business and asked if they had good internet but after checking in and starting Gotomeeting the internet was extremely slow. We had real problems. I checked out the speed from four companies. Each time I checked it out the internet was slow slow slow. We could not even start Gotomeeting. I would say to the management, You have a good motel but your internet sucks! Business people need good internet. Your staff is good but you are going cheap for business people who come to your Best Western and need to do business online. This is a fixable problem. Fix it!

"Stay over for Sacramento Airport"

4
Barbara V, Willits, United States 28/10/2018

I like to stay here when I am flying out of Sacramento Airport. The rooms are clean and quiet and the staff is friendly and helpful. There is plenty of parking and if you need a snack there is a gas station quick mart near by.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks for your nice comments and look forward to seeing you again...Have a great day.....Sandy

"Nice room, convenient location"

4
DonnaSchultze, Cerritos 27/10/2018

First time staying in Woodland instead of Sacramento. The hotel was convenient to the airport. The rooms were quiet, clean, staff was knowledgeable and helpful. We traveled to Davis and traffic was much better from Woodland than Sacramento. Overall experience was great.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much for your nice comments....See ya again whenever in the area...Have a wonderful day...Sandy

"Well priced and easy access from freeway."

4
Dwnptrl, Olympic National Park, Washington 23/10/2018

Helpful staff, clean rooms except the carpet requires replacing. I always stay here due to convenience. Gas station/convenience store nearby. Hot tub and pool. You can request a bag breakfast if you leave early before they serve a contenetal breakfast.

"Nice hotel"

5
Penney S, Dunsmuir, United States 23/10/2018

This is a nice, clean hotel. It is conveniently located only 10 minutes from the Sacramento airport. It has comfortable beds and well decorated rooms. There are coffee makers, microwaves, and small refrigerators.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments....Hope to see you again and have a great day.....Sandy

"Nothing special"

3
parkwife, Thousand Oaks 23/10/2018

Nothing special here. It is an older property but well priced and easy to find - just off the highway. It was well maintained and clean. The breakfast was scanty, even for a Best Western, but enough to get us on our way. All in all, a pleasant if forgettable stop on the way to somewhere else, though I must say the town itself was quite charming and full of beautiful old houses. The desk recommended and gave as a discount for Kitchen 428 which was very good.

"Comfortable lodging"

3
soozzeeb, Temecula, California 19/10/2018

The Hotel is clean, comfortable, and easily accessible to the freeway. We always stop here on our way home from Washington state. There's lots of local dining a few blocks away. There's a nice pool which is great after a long, hot drive.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much for your nice comments...Hope to see you again whenever in the area. Have a great day........Sandy

"Best Western - Woodland, CA"

2
richsanders1, Granbury, Texas 17/10/2018

Room was clean and well-maintained. Housekeeping did a good job with servicing the room in a timely manner and kept items well-stocked. My advice is to request a room on the south side of the property, otherwise you might end up on the noise freeway side.

"Did everything right for us. Would definitely return again."

5
Tom M, Menasha, Wisconsin 15/10/2018

Could use a few more outlets, but we made it work. Great staff at check in. Good hot breakfast but wish they also had eggs. Friendly people at check in. Well laid out, easy parking too. Appreciate having a room on 1st floor too.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks.............Love to see you again whenever in the area. Have a wonderful day

"OK Place to Stay"

3
User 08/10/2018

Nice clean moderate motel right off interstate 5 in a small town. Room was clean and had comfortable mattress and new big screen TV. This is an older property but it has been maintained well and kept up to date. Parking and access to the room was very good. Quiet for being so close to highway.

"Great facility and staff"

4
William P, Huntersville NC, United States 08/10/2018

We have been staying at this facility over the last 30 years and still recommend it to anyone traveling through this area. Some of the decor is dated but the rooms are very clean and you won't find a more helpful staff anywhere.....they are all great. The inner courtyard is beautifully maintained. The area is a bit industrial and the restaurant that was on the grounds is no longer open but there are many good choices within 1-3 miles.The coffee needs to be better (stronger) and the wifi is weak but it works.....

"Hidding from the hurricanes"

5
davebC1134FP, Crystal River, United States 07/10/2018

We enjoyed our stay at Bestwestern and will continue to stay at these hotels if they can be found on our route of travels. All personnel we interacted with were friendly, courteous and helpful. The rooms were clean, well furnished and had comfortable beds.

"nice property"

5
Nanc F, Eureka, California 04/10/2018

enjoyed our overnight stay. clean property with nice pool. good breakfast, ready early.great, friendly, helpful staff. we did have to leave and drive into town for dinner as there was no restaurant within walking distance.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much for your nice comments. Come see us again when you are in the area..Have a great day.............Sandy

"It's Okay"

3
RedThunder99, New York City, New York 03/10/2018

The front desk staff, housekeepers and maintenance crew is fairly kind. They really don't care what level membership you have (diamond select). I've requested a quiet room. Not by the freeway side, etc. I guess you get what you paid for. The owner needs to renovate their rooms pretty badly. The middle section, the landscapers do a nice a job.

"Great stay"

4
lisset1102, San Jose, California 30/09/2018

Employees are incredibly pleasant, professional, and welcoming. The beds are comfortable, bathroom is a bit small, but totally functional. The pool area is cute, small but nicely set up. The room felt a bit muggy, but I know that this is part of the deal (often). They have a free continental breakfast with a waffle maker, some fruit, yogurt and pastries. The coffee was, not good, but there's a convenience store in the same property - no big deal.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much for your nice comments..Have a great day and hope to see you again whenever in the area......Sandy

"Reasonable value"

4
chib0y4, La Mesa, California 10/09/2018

Everything met expectations. I was not disappointed with anything, however, at no point did I feel people were going above and beyond - which I always like. One of the check out clerks was attentive, but the other was clearly pre-occupied. IF she were o a break or busy with something else, she whould not be behind the counter in uniform and name tag.

"Good resort when towing a trailer"

3
rodsom, Belmont, California 05/09/2018

The BW Shadow Inn accommodates trailers which was a prerequisite during my daughter's apartment move and that worked out great. The BW staff is friendly and the room was initially clean upon check-in. However, they fail to tell you that there is no 24-hour maid service so if you are not out of the room by 10 am prior to the contract maid service finishing their shift, your room will not be cleaned and stay dirty. I was also surprised with an additional $10 charge on top of my online total stay cost. While friendly, the initial night shift receptionist could not explain the additional charge and said it was a "hotel tax" even after showing her the online statement. A day-shift receptionist during check-out later explained that this was a security deposit charge and it will be reimbursed back to your credit card. I've never experienced these issues at the many other Best Westerns. Besides these two incidents, which the staff were apologetic explaining this was a smaller BW with less traffic, the rest of my stay was nice.

"Best option and value in town"

5
220shelbyb, Woodland 27/08/2018

I stay in Woodland area 1-2 times a month. I have tried other chains in town, and for all over experience this is my favorite. It is clean, quiet, simple and cozy. The staff are friendly and welcoming all while respecting your privacy. The rooms are clean and large and Internet works nicely and the water in bathrooms is good. I feel safe and happy hear. Would recommend for families or people wanting a good value. I tried others and am happy to have found a good second home away from home for my trips to this area. Thank you Shadow Inn

sandy l, General Manager at Best Western Shadow Inn, responded to this review
We are so glad to be your home away from home..We love it..Thanks so much for your nice comments and we look forward to your next visit....Until then, have a wonderful day.....Sandy.

"Wonderful place to stay in Woodland."

4
User 22/08/2018

My husband had to catch and early flight out of Sacramento so we stayed the night before at this hotel. It was wonderful! Staff is great! Beds are comfy and pool great way to unwind at the end of the day.

"Bad experience"

1
shemiakam, Gardena, California 07/08/2018

I usually always use Best West end Hotel, but this experience has made me tho k again... This is the third bad experience with renting with Best Westerns. Room wasn't clean, out dated decor, I got bite up by I don't know what. Hotel needs updating and cleanliness.

"Sacramento Airport overnight"

4
Steve P, Willow Creek, California 31/07/2018

We have visited the Shadow Inn multiple times through the years as a base for airport departures and layover after arrival! Woodland is a quaint town with an old downtown with many restaurants! It is close to Sacramento Airport and the motel has actually improved in every way in recent years! Friendly staff, well maintained grounds and conveniently located at I 5 on ramp!

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Love your reviews and thanks for staying with us whenever in the area. Have a great day and look forward to your next visit.........Sandy

"Great Little Hidden Gem"

5
Lee Ann R, Tucson 09/07/2018

We stopped on our road trip and were so glad we did. Cece was amazing and such a delight to speak with. She got us a room and we were in our room quickly. The room was clean and nice and it was a great hotel. We went swimming in a great pool and loved the two jaccuzzi's. The only down side were all the smokers at the hotel. I have asthma and people were on the balconies smoking. It was hard to breath and we did not stay out long. The bed was comfy and the shower was nice. The breakfast left a little to be desired but Cece was there again in the morning and was so great. Thank you for making us feel so welcome.

"A comfortable place to stay"

4
Theresa M, Winchester, Ca, United States 22/06/2018

This is a clean, comfortable property. It is five blocks out of the main part of Woodland. Property is quiet. Nice pool and hot tub area. Room is clean. Property is well taken care of. Staff is friendly, though they didn't offer me the additional 500 points to my Platinum status(the next two blue BW's did). Small breakfast area, with waffles, toast, sweet rolls. Not enough room to offer the eggs and such that a number of these properties do have.

"Nice little drive-in Motel"

4
glennroid, Austin, TX 08/06/2018

Very nice, small motel. This is a property that you drive up close to your room, rather then go through the lobby. We stayed there one night and it had the things that are most important to us when we stay at a motel: cleanliness and quiet. Staff was really nice, check-in was quick and easy. Our room faced the highway but we didn't hear a thing once the door was closed. I'd stay here again, anytime.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments. Much appreciated and look forward to seeing you again whenever in the area. have a wonderful day.......Sandy

"Convenient Location"

4
Ruby V, Virginia Beach, Virginia 03/06/2018

As the title says, it's really convenient to where we're going. We were there to watch a concert in Cache Creek Casino which is 24 miles from this property. I personally choose this one as we always stay in Best Westerns (BW member since 2008) & we're always happy staying with Best Westerns. We stayed last week during the Memorial Weekend. We were greeted by the PM shift desk clerk, it was an ok interaction with her. It took for us to check in almost 10 minutes and since we are not from that area, we have so many questions, like where to eat, how to get to downtown, (please note you will not have a problem asking where is a gasoline station as they are literally next to Chevron) When an elderly couple came to the lobby to check in, and we are still asking some questions to the lady at the front desk when she told us "c'mon guys, I still have people to check in" as if we are just being nosy. Anyway, I'm just saying this, because this is the first time I ever heard like that telling your guest to step aside so she could finish her work. Not a biggie! Our room is large that aside from the wet bar, the bathroom sink is outside of the bathroom itself. We love the bed, so comfortable as well as the pillows. Room is immaculately clean, bathroom is clean no complaints at all with cleanliness. Kudos to the housekeeping department. Although, our room is on the other end of the building facing the ramp of I-15, we did not heard anything at all. Grounds are well-kept and the pool area is huge.They have the swimming pool, whirlpool and the hot tub, all in one place Nice!!! Luckily when we stayed at this property, they were almost empty so its kind of quiet, being quiet is really a big factor for us and we really did enjoyed the pool. Good job to their maintenance and gardeners. Keep it Up! Really impressed in this department. Now comes the breakfast! I'm very much disappointed with breakfast, I guess they could do better with breakfast offerings. We came down to eat the breakfast on our 1st day and lo and behold! we only found some pastries, donuts, boiled eggs coffee is mediocre, juices, yogurts,waffles, no fruits, I did not see a water fountain which you could find in any Best Westerns, as an avid fan of Best Western, I always look in the breakfast category. So we decided to drive and headed towards the downtown area to get a good breakfast, We did not bother to get the breakfast on the 2nd and 3rd day, so I don't know if there were changes everyday. Checkout was a breeze, friendly front desk staffs, I saw 4 staffs that day and all are friendly with a big smile. I could give them 5 stars if they only have a good breakfast But still we'll be back in the future when we have to see another concert in Cache Creek Casino.

"Nice rooms"

4
montgomerystar, Shasta Lake, California 01/06/2018

The room was comfortable, the bed and pillows were amazing. The cleaning staff was very nice and helped me because of disabilities. Thank you house keeping. . I slept good except for kids running around outside. Good place I recommend

"Always good"

5
toro1955, Monmouth, Oregon 20/05/2018

My go to lodging is Best Western, they always are on their game. The price and location is very important to me. I always look for the Best Western along my travel route to plan my overnight stay. I will continue to stay at Best Western when ever I can.

"on the way home"

2
Diana B, Fort Bragg, California, United States 16/05/2018

Was on a three week extended vacation , heading home , was tired and decided to stay another night on the road , have been staying in mostly Best Westerns because the rooms are nice and have all we need.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for responding to your stay with us. Not sure why the low scores but if you have any cares or concerns, feel free to let me know. Hope you will consider staying with us again so that we can provide you with great service. Have a wonderful day.

"No Breakfast"

3
largeanimalmom, Wyandotte, Michigan 16/05/2018

Stayed one night at this location, because of flying out of Sacramento in the morning, to go back home. Room was comfortable and clean, but dated. Shower was great. When we got up in the morning, we packed the car and headed over to the check out desk for some quick breakfast before we left. We gave them our key, said hello to 3 employees standing there and proceeded to the alcove for breakfast. But guess what? No breakfast. We did not look for the time on a Saturday, but it was a few minutes after 9 and the place was bare. No recommendations as to where we could go have something to eat. They just stood there and looked at us. They wished us a good day, as we left. Stopped for breakfast on our way to the airport.

"Great Stay"

5
User 14/05/2018

Very clean place to stay. Have parking for every vehicle cars, trucks, truck and trailers. Great for truck drivers was able to fit a 53 footer easy. Breakfast is good staff is helpful. Will be staying here for all my runs and stack my points.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much and look forward to seeing you next time. Have a wonderful day....

"Amazing Stay Better than 5 star"

5
User 07/05/2018

What a busy in hotel . I,ve stayed here on a few occasions and not once have i had a bad experience . The staff where very friendly from front of house to the bedroom staff , always a greeting for you even when the place was very busy .Nothing was every a problem from questions about the local area to where to eat locally . I watched staff go out of there way for other guest which not many other hotel do theses days . I will stay there again for sure and recommend this hotel to all friends

"Fabulous and Secure Stay"

5
cdborgen52, San Diego, California 25/04/2018

My friends recommended this motel, so I stayed there one night going up to Eugene and again on my trip back. I am glad that I stayed there. The staff were very friendly and helpful. My room was very clean and comfortable. This motel is close to downtown Woodland and had easy access to the freeway.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
We will definitely thank your friends and hope to see you again whenever in the area. Have a wonderful day.........

"No restaurant"

4
lastoneinthelake, Ferndale, Washington 17/04/2018

Quite a way to available restaurants. You might be better off ordering pizza! Room was nice, and a great breakfast. Location isn't the most convient. Close to I-5 but a bit far to the business district.

"First Stay"

4
sales332, Langley, Canada 17/04/2018

Hotel staff was very nice, check in was easy and hotel is very tidy. One exit down the highway had lots of eatery's. Close to the airport as well. My only complaint would be Best Western requiring me to have a review of at least 200 words. Get real head office.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much for your nice comments. Hope to see you again and I agree on the 200 words ??? Have a great day.....

"A great airport hotel"

5
User 16/04/2018

It ticks all the boxes. Good service, clean rooms, helpful staff, good location, hearty breakfast and great value. We would definitely return. It's handy for a visit to Sacramento as well. The swimming pool was warm enough to swim mid April and the spa even better.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Glad you enjoyed your stay. Come see us again and have a wonderful day.........

"Pleasantly Good"

3
Grady M, Orlando, Florida 12/04/2018

This is a nicely maintained, clean "older" style motel = two story, outside entrances to each room. There is a railroad close by as is I-5. The staff are very helpful. If you are looking for a clean, moderately priced motel in Woodland, this one is worth consideration.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your kind comments. Come see us again and have a wonderful day..

"Regular overnight stop during our trip"

4
Sunrunner007, Chilliwack, Canada 11/04/2018

This was our third stay at the Shadow Inn while travelling through this area. The rooms are consistently clean with standard appointments of a Best Western hotel. We were welcomed by desk staff who gave us a quiet room away from traffic although noise has not been an issue during any of our stays here. The breakfasts are very good for this type of facility. Plenty of parking and security has never been an issue here. Will,be glad to recommend this facility and also will not hesitate to stay here again in future.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much for your kind comments. Hope to see you again real soon. Have a wonderful day.......

"Awful Front Desk"

1
User 09/04/2018

Problems all around. From booking to leaving. We got two rooms and after a long day of driving and tired kids we finally got checked into our room late at night. After unpacking all our luggage, they called us back to the office and told us they messed up on our room and we needed to switch rooms. Really???And that's my fault? With little kids? The lady that was in charge that night was very rude and so NOT caring. I believe her name is Lena or Lea somthing like that.So we had to go pack everything back up and carry my sleeping kids to a different room. I was not happy at all! I will not stay here again and do not recommend it.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
I am so sorry for your stay with us that looked like it went terribly wrong. For that, I apologize. That is not not how we typically operate here. I will have a talk with the staff that was here that night to be assured that this does not happen again. If you have any questions please feel free to give me a call. I am the G.M....Sandy

"Trailer parking"

3
Tom Liz B, Monroe, United States 07/04/2018

We needed trailer parking, so this worked. Rooms could be cleaner, carpet was dingy, needed electrical outlet for cpap machines, had to unplug clock and stretch cord across mattress, sweet rolls for breakfast don't work for diabetic

"Spacious and clean"

5
lawgrrl52, Nanaimo, Canada 02/04/2018

We checked in late and staff graciously accommodated our request for a ground floor room that we could drive up to. While a freeway ramp is nearby, we weren't bothered by noise. The decor is a bit dated, but the room was spacious and immaculately clean, with a comfortable bed and soft pillows. Two luggage racks were provided, which was a big help. The pool and spas looked clean and inviting, but we just didn't have time to enjoy them this trip. Some reviews noted the lack of restaurants nearby, but there is a large mall just two exits south on the I-5 freeway with several casual dining options.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your nice comments. Very much appreciated and we would love to see you again whenever in the area. Have a wonderful day...............

"Extremely Clean"

5
Caren R, Glendora, California 01/04/2018

Spacious room, safe location, quiet, ample parking. Cleanest bathroom I've ever seen. The chrome was sparkling. Heat and a/c worked well. Continental breakfast hours were too early, 5-9am, but a continental breakfast is not appealing anyway. Staff was professional and efficient. The staff made sure to gently remind party goers at the pool that the pool was closing in ten minutes. He remedied the situation nicely. We stayed on the way up the state and on the way back down the state.

"An Oasis."

5
Patti F, Port Moody, Canada 30/03/2018

The front desk staff was welcoming, friendly, and efficient. Our room was exactly what we requested and to our delight, right next to the pool and hot tub. The room was very comfy and we had a great stay. I almost wish we had been staying for longer than one night. We had a great breakfast the next morning and were on our way well rested and ready for another day's travel.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your wonderful comments.Come see us again whenever in the area and we will take good care of you. Have a Great Day............

"Beautiful and friendly Best Western in Woodland CA"

4
cmcfall2018, Yreka, California 23/03/2018

I recently stayed at the Best Western Shadow Inn in Woodland CA. The staff were very helpful and friendly. I needed directions and they provided excellent directions over the phone. The check in was pleasant and the ladies were happy and positive. The flowers all around the grounds were amazingly beautiful and made the stay very pleasant.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your kind comments .Much appreciated and hope to see you again whenever in the area. Have a wonderful day.............

"Best Night Stay...Fun & Restful"

5
G. Rita T, Anderson, United States 21/03/2018

We were extremely satisfied with our night stay. The room was comfortable and airy. The heated pool and 2 spas were pleasantly fun, relaxful. The breakfast was convenient and delicious. It also allowed us to get on the road and continue our journey, more quickly, as we didn't have to stop anywhere else for breakfast. We were certainly happy that we chose to stay at BW Shadow Inn, Woodland, California.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
We are so happy you chose to stay with us as well...Hope to see you again whenever in the area.You have a wonderful day................

"Disgusting"

1
sms20182018, Chico, California 08/03/2018

The room smelled old and like must. The furniture completely blocked the air conditioner, preventing access to the controls. Hair in sheets, blankets, faucet and towel rack. Other hotels were booked so they sent us to this place because “it's rated #1 in Woodland.” NEVER AGAIN!

sandy l, General Manager at Best Western Shadow Inn, responded to this review
We are very sorry for any inconvenience you had at our Hotel. This is not how we operate our facility. We always strive to do the best for our guests and for that we apologize. If I can be of any assistance, please let me know. My name is Sandy and on behalf of our entire staff...Sorry

"3 Miles North of Woodland"

3
longball44, Redmond, Oregon 05/03/2018

This hotel is about 3 miles north of Woodland. The hotels in Woodland were very expensive and mostly full. As others have stated, the breakfast was semi light. They had egg McMuffin type breakfast sandwiches that were okay if you didn't nuke them too much in the microwave. The staff was very nice and the rooms comfortable. We had to change rooms ( 249 to 250 ) because the heater didn't work. Fair price, we paid $101 + taxes. Good elevator.

"Clean, Comfortable and Convenient"

5
Jean B, Oro Valley, AZ 27/02/2018

After a weeklong road trip, we stayed at the Shadow Inn prior to an early flight out of Sacramento Airport. The Property is well maintained, clean, with a hospitable staff. Very easy access to I-5. There is a restaurant in front of the property, but the more adventurous should check out some of the great dining options in Old Town Woodland (Main Street about 5 minute drive). In-house breakfast buffet is basic but adequate. Rooms on the interior courtyard minimize traffic noise from I-5. However, to minimize risk of noisy pool-users, ask for a unit away from that feature. We will definitely return.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your nice comments. Look forward to seeing you again whenever in the area. Have a wonderful day................

"Older, some updates, clean and comfy"

4
oregonRR, Brookings, Oregon 02/02/2018

We selected this hotel based on reviews and price. Pretty landscaped courtyard pool area with hot tubs, rooms surrounding it. Our room was clean, bed comfortable, bedding comforter perfect weight for us, fridge quiet, table and chairs convenient for eating or game playing. Elevator placement awkward, but adequate. Definitely not upscale modern, but nice; for the price (AARP senior $91 plus tax) we were satisfied with the value. We will probably stay here again on our trips from Oregon Coast to So Cal to visit family.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments. We look forward to seeing you again on your travels from Oregon. Have a wonderful day.......Sandy

"Very clean and comfortable!"

4
Lccdesign, Sequim, Washington 31/01/2018

On our I-5 trek we wanted to avoid Stockton and Sacramento, so we opted for Woodland. Quite an interesting small town...a nice discovery! The hotel is right on the freeway, so be sure to ask for an inside room. Nice breakfast and a friendly staff! We will return. Venture a few blocks south to check out Main Street!

sandy l, General Manager at Best Western Shadow Inn, responded to this review
So glad you found us and hope to see you again whenever in the area. Have a wonderful day and don"t forget us......Sandy

"Great place to stay!!"

5
User 13/01/2018

We stay at the Shadow Inn in Woodland, CA when we fly on trips and ALWAYS find it clean, comfortable and the employees are always friendly, efficient and make it a pleasure to stay there! Coleen & Gerry

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your wonderful comments. Look forward to your next visit...Sandy

"Decent Value"

4
Mark C, Calgary, Canada 04/01/2018

We stayed at the Shadow Inn in Woodland CA on our trip back to Phoenix from Vancouver, BC. The hotel is older but well kept, the room was clean and all amenity's worked as they should. The internet worked well, my only complaint is they serve a continental breakfast and not a hot breakfast. I would not hesitate to stay at the Shadow Inn again.

"B.W. Shadow Inn Woodland"

5
mikeaN4217AI, Woodland, United States 01/01/2018

Best Western Shadow Inn is a affordable and nice hotel to stay in. I highly recommend staying here if you are driving and need a comfortable overnight stay. Woodland is a nice town that has many restaurants to eat at.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments. Much appreciated and would love to see you again whenever in the area. Have a wonderful day.......Sandy

"convenient"

3
David L, Hidden Valley Lake, United States 29/12/2017

Convenient to freeway and SMF. Restaurant and fuel on-site. Plenty of parking. Can be noisy in the morning due to early departures. Breakfast a bit lacking but the coffee is actually really good! CTV is a bit limited.

"Power out"

1
User 26/12/2017

Power went out, freezing in room, no extra blankets, no shower, no breakfast, should have been offered a voucher or something. I? think they should have checked on guests to make sure they were ok, offered half price so that was nice but really thought room should have been comped. Bed wasn't great, room a little seedy, usually expect more from Best Western

sandy l, General Manager at Best Western Shadow Inn, responded to this review
I wanted to respond to your concerns when you stayed with us the night we lost power. Once again, I wanted to apologize for that stay. Clearly not within our control, but I wanted to remove any charge that you did get that night. Unfortunately, I am not sure of your name that is assigned to this review. If you would give me a call, I will take off any charges you got. I am Sandy the G.M. and Ph.# 530-666-1251. I am usually here from 6:00am to 2:ish. Monday thru Friday. Our goal is to always take good care of our guests.....Sandy

"Nice hotel for stay"

4
Karen S, Seattle, Washington 19/12/2017

Provides quiet room back off highway. Coffee maker, refrigerator and microwave provided. Great breakfast options. Lots of parking but lot could use more street lights. 24 hour staffing of front desk very helpful.

"Don't waste your money"

2
Arizona446, Scottsdale 04/12/2017

Don't waste your money here. The hotel is clean and nice, but the rooms are tiny, the bed is impossible to sleep on they are so hard, the pillows are horrible, the A/C make a roaring noise every time it turned on. They have a nice outdoor pool area but unless that is what your looking for, go down the road to the Comfort Inn.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
We are sorry that you did not have a great stay with us. It is always our goal to make our guests happy. If I can be of any assistance, please let me know.... Sandy

"Big disappointment..."

1
hart13, Otter Rock, Oregon 01/12/2017

Best Western is having a special...10,000 points for a free room. We decided on this Best Western for a trip we were taking. A big mistake. The free room here was so small, right on a busy road..very run down. This hotel is in an industrial area with no restaurants close by other than a small diner. My suggestion is to stay in the area where Costco is...there are many newer hotels and lots of restaurants to choose from. The breakfast here was also a joke. Limited selection...no fresh fruit. This was such a waste of my “free night”. Tonight on the second night of our trip we are staying at a wonderful Best Western in Cottage Grove, OR. Very roomy..and friendly staff. Stay away from the Best Western Shadow Inn!

"Nice place"

5
User 27/11/2017

Great staff. pleasant and helpful - Old Property well maintained - Convenient to Interstate - Close to Sacramento Airport, but not too close - I will stay here every time I am in the area - Great "Continental" breakfast -

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for those wonderful comments and we look forward to seeing you whenever in the area.....Much appreciated and you have a Great Day.......Sandy

"Quick trip with family "

4
MaryC80, Eureka, California, United States 26/11/2017

This was a last minute trip with my daughter in law and 4 year old grandson to do some holiday shopping. The place has been around for some time (I actually stayed there in 1990!) but they have done a great job keeping it current and comfortable. It was clean. Beds were comfy. Staff very friendly and helpful. We felt safe. Even though it was late November we used the pool and hot tub- both well maintained and clean. The breakfast was up to standard as well. It was evident that this Best Western is well run.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your wonderful comments. Hope to see you again...Yes, we do work very hard to maintain the Shadow Inn considering its age. Built in 1979 and still going strong. Have a great day.....................Sandy

"Nice place, decent continental breakfast, fair price"

4
FD B, Hayward, California 26/11/2017

We stayed one night in November, 2017. Rooms facing the courtyard are nice and quiet. Comfortable room with excellent bathroom and a decent continental breakfast included for the price. One thing we were impressed with was several safety bars in and around the tub, even though this wasn't a handicapped room. Another plus was two folding luggage racks, a rarity in the medium-priced motels where we stay. Some of the rooms facing away from the courtyard will receive some freeway noise.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your kind comments...Much appreciated and even more, we would love to see you again whenever in the area....Have a wonderful day.......Sandy

"Nice Best Western"

4
Flxible, Central Oregon, Oregon 08/11/2017

We had a nice room across from the spa. Our room was clean, quiet and it had a comfy bed. The bathroom was CLEAN. If you want water pressure...oh my!! You could move a full size truck with the water pressure. The breakfast area is small, but hey, it's free. The staff was very nice and helpful.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments. We love to hear from our guest with any comments they have about their stay. We hope to see you again whenever in the area. have a great day..........................Sandy

"Wonderful Hotel & Excellent Staff"

5
stacyh590, Mission Viejo, United States 03/11/2017

My wife and I stayed for a week helping with the preparations for our daughter's wedding at a nearby venue. We enjoyed attentive service from all of the staff. The hotel is attractive, the rooms are spacious, the pool/ spa area is refreshing and the internet service is fast. We needed help keeping wedding flowers cool. They let us use their cooler. I forgot a shirt. They mailed it to my home. A great hotel and a perfect staff!

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your nice comments. So glad that we could accommodate you with your flowers and we got your shirt back to you. Hopefully you will come stay with us if in the area again. Have a wonderful day........Sandy

"pleasant stay"

5
Joy L, santa rosa, United States 03/11/2017

Nice large king bed room facing courtyard with inviting Jacuzzi, reasonably priced. Only about a five minute drive to downtown Woodland, close to freeway but not too noisy if facing courtyard. The am breakfast was just ok, it got crowded in the small table area, so be patient while waiting for a table. Pool and jacuzzi were a nice amenity to have.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your nice comments. For further reference, we have a conference room right down the hall in the lobby. So sorry that someone was not able to point that out to you. We use it whenever the breakfast area gets real busy. Hope to see you again whenever in the area. Have a great day................Sandy

"Average"

3
F5547CFcindyr, United States 02/11/2017

The place was clean and we didn't have any problems. Wish there was a bar in the hotel because we were with a group and it's always nice to gather with them. It's not really close to anything, but it worked for what we wanted. The price was right for our group.

"Hidden Surprise"

5
Arthur M, Port Orchard, United States 31/10/2017

We were pleasantly surprised by this cute little motel and when we checked in my daughter and I were so happy to find a clerk that understood our needs traveling with a small child. In exploring the hotel in the AM, we discovered a great pool, hot tub and beautiful landscaping. It will be a spot I will return to when traveling with my spouse next time. The rooms were also s-o clean! Glad we found it.

"Old school style hotel, but very clean and a good value"

4
Dan R, Calimesa, California 28/10/2017

I stay here 2-3 times a year when visiting family. It is close to residential Woodland, has comfortable beds, two hot tubs, tasty breakfast, nice people and it is CLEAN. Not as fancy as the new hotels you see as you come in from Sacramento but at about 40% less it provides a good nights sleep and a better value for my buck. A short drive to Main street restaurants.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your comments. we love having you here every visit to our city. Have a wonderful day......Sandy

"Very welcoming and comfortable"

5
lmslater, Surrey 28/10/2017

Great value for the price. I booked on line and as member so got a bit of a break on the cost. The room had a coffee maker plus a fridge and microwave. The breakfast was more than adequate. I would not hesitate to stay at this location again.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments. We loved having you here and look forward to seeing you again. Have a wonderful day...........Sandy

"Best of Woodland"

5
220shelbyb, Woodland 23/10/2017

Quiet rooms, convenient location and fair value. The staff are warm and genuine. The layout feels private and cozy. Close to freeways and not far from downtown. I will stay again and recommend for both personal and business.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your kind comments. We look forward to seeing you again whenever in the area. You have a wonderful day......................Sandy

"Great experience!"

5
dianaaB9073RA, Los Angeles, California 23/10/2017

We stayed here for a wedding and booked 5 rooms. What a great value! Rooms were clean, staff was great! We had no problems! Breakfast was delicious and great variety! I've stayed at other best western hotels, and this was definitely one of my favorites!!!

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much. We appreciate your nice comments and look forward to seeing you again whenever in the area. Have a great day....................Sandy

"Like coming home - almost!"

5
flier2, New Zealand 21/10/2017

Family had stayed here some time back and I could not remember the name but would have booked here earlier in o0ut stay - We ended up having 3 nights here a 1 night stay then 2 nights a week later. First night upstairs a bit of a puff for me no problem for son. Second stay we were inside by the pool - really nice. Great staff - thanks Patti for your great attitude - clean rooms. On site diner feels really old school - love it - This now our accomm of choice in Woodland , May it never change - but sort that front large vehicle parking lot lights need clean and repair! ruins the GREAT efforts of the rest of the property <3

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your kind comments. We love it and look forward to seeing you again. WE will take great care of you and a little side note...We have an elevator if we cannot get you downstairs. Have a great day........Sandy

"Just what I needed"

4
798jeannettes, Simi Valley, United States 18/10/2017

Great friendly staff, rooms are clean (within fridge and microwaves) and complimentary breakfast. Make sure you request lower level room if you are unable to walk up stairs. Also, my room was adjacent to freeway and woke up to traffic noise. If you're a light sleeper request the other side of the complex. There's a diner in the same parking lot for those that are hungry.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for nice comments. Would love to see you again whenever in the area. Also, just to let you know....We have an elevator in the event that we could not get you downstairs. Have a wonderful day.......Sandy

"Love this place"

5
F686XDsarahf, McKinleyville, California 08/10/2017

We have stayed here for the past three years. We love the friendliness of the staff. We stay there on our way back from seeing our grandson. We will stay here again when ever we are in the area. It is a wonderful peaceful stay.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
We love that you love us....We love you too....Look forward to your next visit with the grandson and have a wonderful day !!!!!!!!!!!!!!!! Sandy

"My get away place."

5
User 28/09/2017

I really love this hotel. Staff always friendly I visit there at least twice a month to get away. Hot tub in wonderful. Very good location restaurant steps away. Very close to stores really close to anything you might want to do or eat.Breakfast is ok I perfere to sleep in.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
And we love that you love our place.....See you on next getaway....Sandy

"Nice place to stay, and close to the airport."

4
swihartsbd, Spring Lake, Michigan 24/09/2017

This was a nice place to stay. Good location for an easy drive into Sacramento, and an easy drive to the airport. Nice clean and comfortable room. Restaurant just across the parking lot. We got a courtyard facing room after reading reviews about highway noise, and it was perfect.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much for your nice comments....We love it and look forward to your next visit whenever in the area.....Have a wonderful day............Sandy

"one week later"

2
Z1960XOdaves, Woodland, CA, United States 22/09/2017

The beds were very soft and smiled. When we got moved to another room which was our originally booked room, the carpets were wet and therefore was extremely humid in the room of course, as a result. The front staff was not friendly at all. Did not eat breakfast there as they don't start their breakfasts until 6:30 and we left for airport at 4 am. What we didn't understand is that we booked a double Queen room and it was confirmed. Then why did they put us in a single Queen when that's not what we paid for?

"Best Western Shadow Inn"

5
334agnesv, Napa, United States 18/09/2017

Nice little hotel in Woodland, CA. Right off the freeway, easy access. Friendly staff. Great pool and hot tub. The outside of the building looks a little dated but the rooms are spacious and clean. And they offer a continental type breakfast.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your nice comments. We are always upgrading, always improving because of the age of the hotel. Built in 1979 and we love it here. Hope to see you again whenever in the area. Have a wonderful day.......Sandy

"Excellent Hotel, Easy Access to Sacramento Airport"

5
Schoffpa, Allison Park 16/09/2017

We found this hotel to be a perfect place to stay the night before flying out of the Sacramento airport. Our room was clean and comfortable, the breakfast was good and the staff people were friendly and helpful. The hotel is right next to the entrance to Interstate 5, which connects to the airport 10-15 minutes away. We heard no road noise, possibly due to the air conditioning having to work hard keeping out the extreme heat. We certainly would stay at this hotel again.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
We definitely look forward to you staying with us again.....Thank you so much for your kind comments....Have a wonderful day.....Sandy

"Great hotel for a good price and nice breakfast"

5
PEPSIKEN, MONS 14/09/2017

Really great hotel with clean roomsn nice staff and great complimentary breakfast. Internet is working properly. A gas station and a diner are avalable close to the hotel. Several parking spaces are offered. The price per night is correct and could be more as the hotel is really excellent.

"comfortable beds and okay breakfast"

4
Diaedwards, Fort Collins, Colorado 12/09/2017

I would have loved this motel except that the air conditioner was so noisy we could barely sleep. The housekeepers were really good and accomodating, the room was very clean and there was adequate towels and they were very nice.

"Mostly a great stay"

4
951brendac, Reno, Nevada, USA 11/09/2017

Everything was great about this hotel stay, except that on Sunday they only served breakfast until 9:00 AM. Usually at Best Western hotels I stay at, breakfast on Sundays is open until 10:00 AM. Made the mistake of not inquiring before hand, and found out when went down to lobby at 8:50 AM for more coffee. Breakfast room was standing room only, and looked like we'd never get in for the remaining 10 minutes anyway. We opted to go to a very nice family owned cafe about a half a mile from the hotel. Just a waste of the money is all.

"Ignorant Staff"

3
ancelinep, Manteca, United States 11/09/2017

Staff at this hotel did not respond to my request to spray the room to kill lots of mosquitoes. The alarm in the rooms are preset and comes on at midnight. The housekeepers to phone charger instead of handing it to the front desk. I think the staff don't like and want people that doesn't look like them.

"Trip to Woodland"

4
508gabriellak, Mountain View, United States 11/09/2017

The hotel was very quite. Our room was directly across from the pool and never heard loud noises or kids playing in the pool. We did enjoy the pool as well. I would return to this hotel in the future. It was located very close to the fairgrounds where our event was taking place.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments, and we also look forward to seeing you again in the future....Have a great day....Sandy

"Great value for the $"

5
karinas137, Moorhead, Minnesota 05/09/2017

Friendly staff, clean pool, close to Sacramento airport. The breakfast was very good, much more than I expected. I was pleasantly surprised. We were there for a memorial and this was a nice place to relax and unwind after a sad day. I have stayed at much more expensive hotels and felt ripped off. This one is definitely more for your money. No frills, just good value, location and super friendly staff.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your wonderful comments. We loved having you, so glad you found us and look forward to seeing you again whenever in the area. Have a wonderful day.........Sandy

"Great place to stay"

5
L8115VZdenniss, Washington, United States 05/09/2017

Very nice hotel. Good location. Nice little city to visit. Went into town and ate at the ONO Terriyaki Chicken place down the street from the hotel and the food was great. Wished the restaurant located next to the property was open for dinner but it is only ope for breakfast and lunch.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your visit and nice comments. Love having you and would love to see you again.....Have a Great day........................Sandy

"SURPRISING HOTEL"

4
F976XZalexd, Los Angeles, California 29/08/2017

This hotel is right next to the 5 freeway on and off ramp and in the middle of an industrial area, which gave me second thoughts upon my arrival. But, I was wrong. The hotel was clean, and quiet. It is an old school type hotel with the pool in the middle of the property with the rooms overlooking the pool. The staff was very nice and friendly. I recommend that you go out and eat in the Historical District of Woodland, which is less than 10 minutes away. A lot of great restaurants and old buildings. Very nice area to walk. I believe only one elevator for the entire property. But its only a 2 story hotel. Get a top floor to avoid car headlights when they park because the cars are right in front of the rooms.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
We are so glad you found us. Thanks so much for the kind comments. Always our goal and we hope to see you again whenever in the area. Have a wonderful day......Sandy

"Lovely setting for a convenient, close to freeway hotel"

4
Don R, Kirkland, United States 28/08/2017

Lovely grounds, pool area. Nice buffer from freeway. Very accommodating for last minute room (long freeway trip) - even able to upgrade room once we arrived. Staff was very welcoming. Great value for size of the room

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments. Really appreciate it. Look forward to seeing you again whenever in the area. Have a wonderful day.....................Sandy

"First Impression"

4
sylviam251, Los Angeles, California 27/08/2017

When we first arrived I was disappointed in the location of the hotel: It was in a rather industrial area, at the intersection of the freeway and an on-ramp; and a train passed near-by as we walked to our room. However, the noise of the freeway and the train was insignificant and did not disrupt the restfulness of the room at all, the industrial businesses did not present traffic complications as we came and went either. It just distracted from the appearance of the hotel, which was not Best Westerns' fault. Just unfortunate. I would be very happy to stay here again.

"Showdow Inn, very nice motel"

5
jacquiep401, San Luis Obispo County, United States 27/08/2017

The best part was the layout of the hotel and how pretty it was. The room we had faced the pool and there were 2 separate spas. Greenery, pretty and the pool was comfortable (can't stand a cold pool.) Room was clean, had microwave, Ref, hair dryer, coffee maker, big TV. Very nice

"Good place to stay"

5
37priscillaa, Hermosa Beach, United States 26/08/2017

Good price for location--after checking hotels closer to Sacramento. Location was literally right at the off-ramp and on-ramp. Cafe and gas station at site--an added benefit. Really nice staff. Even thought it was next to I-5 freeway it was quiet.

"Not pet friendly"

1
Kristen B, Ojai, California 24/08/2017

We went here because we'd had so many good experiences with other Best Westerns being super pet-friendly. Unfortunately, this property is not one of them. We encourage the owners to revisit their policy: it's hard to find clean, well-maintained pet friendly hotels and there are plenty of responsible owners of well-behaved pets willing to pay.

"Very clean and quiet.."

5
Erika G, Weldona 22/08/2017

The rooms were very clean and the beds were so comfortable. The only thing I would complain about was the breakfast. Really didn't have much to choose from. I would recommend this hotel. I didn't swim in the pool, however it looked very well taken care of.

"BW Shadow Inn"

4
lakota204, Los Angeles, California 22/08/2017

Price was right DT Woodland was interesting, 1 1/2 miles away Might be a little dated but the vibe is good Inside courtyard rooms are best, ask for one Staff behind desk were very friendly and helpful Easy on and off freeway

"Very neat and clean"

5
SierraE10, Pacifica, California 22/08/2017

Nice, neat and clean spot, right off I-5. If in Sacramento, NW, very inexpensive option compared to other places close by, but you can't tell by the quality. In an industrial area, but very quiet. Nice pool, 2 spas, nice hot breakfast, good Wi-Fi, very comfortable beds and rooms.

"Great place"

5
User 18/08/2017

Nice hotel, reasonably priced, Great staff and roomy accommodations Close to everything. Used the pool and hot tub, which were clean. Breakfast good, but coffee could be stronger. I would definitely stay there again.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
And we would absolutely love love to see you again.....Thanks....Sandy

"Better than it looks from the outside"

4
hdmomma8, Simi Valley, California 15/08/2017

Room was clean and comfortable, pool was crowded, but people looked like they were having fun. Breakfast was adequate (somewhat basic). Location was convenient and close to Old Town with many restaurant options. Was nervous leaving boat with our toys in the parking lot and the staff allowed us to park our truck and boat right in front of the lobby, which I really appreciated. The area is a little sketchy, right next to the freeway, with easy access for anyone. Was completely satisfied staying here for the price.

"In Woodland, not close to the airport"

4
Vic D, Fort Myers, Florida 14/08/2017

Once we arrived for a 2-day stay, we realized how far this hotel was from the airport and also from Sacramento. The staff quickly and cheerfully helped us locate a close-in location for the 2nd night. So we did stay the 1st night and were very happy with this hotel.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your kind comments. We were very happy with you too......Would love to see you again whenever in the area......Sandy

"Doesn't look like much from the outside, but a good find!"

4
654haleyg, Eureka, United States 13/08/2017

Drove by and wasn't impressed from the parking lot, but once on the grounds I found it was well taken care of, clean and comfy. Loved the large clean hot tub, pool and laundry facilities, all close to the airport. Staff were friendly and helpful. Breakfast was good.

"Bad first impression & need better power options"

3
jamescraigb, Maryland, United States 10/08/2017

Bad first impression when pulling into parking lot. Broken lot lighting some trash, was wondering if I need to rent by the hour. But once inside hotel property everything was much better & very clean. Still the BW 80's retro décor in the rooms, but clean. The pool area was very clean. The other thing is, BW needs to step up to the plate in regards to ways to recharge phones & use laptops. Need updated options like lamps with USB & AC ports. This was another BW where I had to move furniture around to get to power outlets to recharge phones & plug in laptop computer.

"Ask for room away from freeway noise"

3
L G, Red Bluff, CA, USA 08/08/2017

Could have given a higher rating as room was very good, however, I was given a room upstairs next to freeway on ramp. The noise level was extreme staring at 5:00 am. Also, I trudged up the stairs as desk employee did not explain that there was an elevator and where to find it. So, when checking out I commented on the noise. It wasn't until then that I was informed that I needed to be inside the courtyard to be insulated from the noise. Big help as I was checking out.

"Easy Freeway Access"

4
MacDuff47, Lakewood, Washington 05/08/2017

Friendly staff, good location with easy access to the freeway. We stayed two nights. Very clean and the grounds, including spa and pool were very well maintained. The breakfast was good, but it was very crowded the first morning we were there, so the next morning we ate breakfast at the nearby Perry's Cozy Diner.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for the nice comments. Very sorry about the breakfast area. It can get a little crowded. However, just so that you know, we do have a conference room right down the hallway that we use at those times. Someone should have pointed that out to you. Hope you stay with us again whenever in the area and we will take good care of you. Have a wonderful day....Sandy

"Great place to stay!"

5
DonnaR57, Southern California 03/08/2017

We loved this place from the get-go. The pool water was absolutely wonderful, "just right".  The room itself is quite nice, with a king sized bed, fridge and microwave in a nice cabinet that contains a working sink (wet bar!), TWO luggage racks, a small TV, a large desk, a love-seat and two chairs, and a “coffee table”. The bathroom is a wee bit small but no big deal, we're only here for a nice. Everything is super clean and in good order, with plenty of lighting. If we ever come through this area again, we would definitely stay again.

"a great overnight"

5
tfurlow245, Long Beach, California 03/08/2017

the Shadow Inn in Woodland is an excellent stop if you North or South on I-5. Very clean facility with great staff. Woodland has surprisingly good dining and the staff can recommend choices and has discount cards to help with the tab. This is our fifth stop here and we recommend it to travelers.

"Business Travel Stop Over"

4
Ralph C, Bakersfield California 02/08/2017

Good location, far enough off of I-5 to be quiet. Good room, good breakfast, a big plus is the large parking lot on one side with a lot of room for 18 wheelers, large Motor Homes, Travel Trailers. Room was clean with a fridge and microwave. The A-C unit was quiet and effective. Will stay there again when in the area

"Best Western Shadow Inn, Woodland, CA"

5
User 29/07/2017

Comfort is here in this hotel. We arrived late and needed sleep. Room is very clean and comfortable. Hot breakfast is served, so our family is well feed before I hit the road again the next morning. I highly recommend staying here over Motel 6 or Rodeway Inn.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments...Much appreciated. We would love to see you again whenever in the area. Have a wonderful day....................Sandy

"What a Pleasant Surprise!"

5
User 28/07/2017

This is an excellent hotel with a modest price. I was a bit uneasy since I usually only stay at the "upgraded" Best Western Plus hotels. But, the Shadow Inn totally qualifies as a "Plus" experience even though the price is easy on the wallet. It is the best value in the Woodland area. I have stayed at 5 hotels in the area when traveling to and from the Sacramento Airport and will try to always book at the Shadow Inn from now on.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for the wonderful comments. So glad you found us and make sure you never lose us.....Would love to see you every time you are in the area .Love it, Love it and look forward to your next visit.....Have a great day........Sandy

"Don't judge by the photograph"

5
Carrie F, Lincoln City, Oregon 24/07/2017

The photo for this hotel was not great, so I originally thought it might be outdated or run down. It is exactly the opposite. It is a relatively new hotel with an awesome swimming area, great customer service, and nice rooms. I wished we had relaxed a little longer at the hotel. You won't beat the value on this amazing stopover.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
We are also glad that you did not judge us by the photos. We loved having you here and we would love to have you again whenever in the area. Thanks again and have a wonderful day !!!!!!!!!!!!!!!!!!!!!!!!!!!! Sandy

"Woodland Best Western"

5
mbarron2016, Yuba City, California 19/07/2017

The Staff is friendly and professional, the pool is clean and inviting, the rooms and bed are comfortable, clean and roomy. The location is off interstate 5 and near (10 minutes) the Sacramento Airport.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your wonderful comments....We love it and would love it more if you stay with us again whenever in the area. Have a Great Day.......Sandy

"OK hotel"

3
Q4442AWbettys, Laguna Niguel, United States 14/07/2017

The bed brought the score down for me. The room was very clean, the staff were great, but the bed was not comfortable. The sheets were very low grade and not comfortable. The pillows were scratchy. The bed was lumpy.

"Very neat & tidy"

4
ttocsnodrog_2000, White Salmon, Washington 08/07/2017

This property is extremely well manicured. It is apparent that someone loves this place. The rooms are a tad small and the AC struggled a bit ti keep up, but overall I would stay here again. And I would definitely recommend you give it a try too!

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments including the struggling AC. And you are right....We love this place and look forward to seeing you again whenever in the area. Have a wonderful day...............Sandy

"Shadow Inn - Woodland, CA"

4
44royr, Campbell, United States 06/07/2017

Convenient place off I-5. Great road side diner in front of Motel. Great place to stay! Good location to restaurants. Great Spa after a hot day in Woodland. Good selection of TV channels on television

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thanks so much for staying with us while in the area. We hope to see you again and please.....Have a wonderful day......Sandy

"Fine time"

4
Dana J, crockett 05/07/2017

We were in town for a swim meet and stayed here two nights. Nice pool right outside our door Good breakfast with plenty of donuts for my grandson Restaurant in the parking lot that we walked to for lunch one day. Central location for our needs and great air conditioning.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your nice comments. So glad you stayed with us and hope to see you again whenever in the area. Have a wonderful day..............Sandy

"Woodland"

5
212marcelinev, Los Angeles, California 03/07/2017

Very clean and quiet. No problems. I only stayed one night. Bed was comfy and clean. Bathroom was clean. The area was kind of empty. More of a business industry sort of thing so we had to drive out in order to go and have fun. Other than that 10/10

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your kind comments.....Love it and would love it more if you stay with us again whenever in the area. Have a wonderful day..................Sandy

"Wow! A hidden Gem!"

5
StPetersburgFroggy, st petersburg 01/07/2017

Great rooms, beautifully landscaped, two hot tub/spas, one beautiful pool, and a great hotel staff from check-in to room attendants and grounds maintenance personnel. Two wonderful days in Woodland, close to Sacramento to visit Old town, etc. and relax waiting for flight home from SAC Intl. Easy off/on to I-5. Can't say enough good things only 200 characters! Cheers!

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Wow is right...Can't thank you enough....Love it..Love it for your wonderful comments. My staff is "The Best" and it's great to hear it from our guests. Hope to see you again whenever in the area. Have a Great Day.........Sandy

"Nice place to stay for overnight"

3
358kathleeng, Patterson 28/06/2017

Nice hotel located off the highway. Clean and very comfortable beds. Staff were very friendly and helpful. The only thing I didn't like were the breakfast choices. I stayed at this hotel because the website said it offered hot breakfast but their idea of hot breakfast was cellophane wrapped sausage and egg sandwiches you could heat yourself in the microwave. Yuk! I could go to a gas station for that kind of breakfast. It's disappointing when the brand you come to rely on isn't consistent with the other hotels you've stayed in. They did offer waffles but no meat to go with it. Thank goodness there was instant oatmeal as a fast substitute or I would have been having to buy breakfast on my way to my training like I did with the coffee. The coffee was so watery and bad tasting I had to pour down the drain so I didn't get to enjoy my morning drinking coffee and reading. So, all in all, I personally won't be staying here again but it was a good overnight stay.

"Very Comfortable"

5
Harold H, Bend, Oregon 27/06/2017

Stayed here two night and found it very comfortable. Very caring staff that met all our needs. Good breakfast that got our day started in the right direction. Value for the dollar was tops. Convienent to the highway and other locations in town.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your kind comments. Always our goal......Hope to see you again whenever in the area and have a wonderful day.......Sandy

"Excellent Value"

4
Peggi Stallings D, Malden, Massachusetts 21/06/2017

We booked last minute after our flight from Boston was delayed 2 hours, putting our arrival in Sacramento at 4:30 am east coast time. The hotel was relatively close to the airport and very reasonably priced. Staff were very pleasant, room was simple and clean, breakfast was simple and good. Our only advice is to consider requesting a room on the first floor since there is no elevator and stairs are outside. Lugging our suitcases upstairs late at night after a very long flight was tedious.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you for your nice comments. Much appreciated......Would love to see you again whenever in the area. So sorry though that nobody told you that we do have an elevator. Have a wonderful day...............Sandy

"Clean and quiet"

4
Mike H, Redlands, California 17/06/2017

We stayed at this property twice in late May during the week while traveling to Eureka CA and back. It's clean, quiet, very good complementary breakfasts including (if you wish), make-it-yourself waffles, eggs, sausages, biscuits, along with the usual fresh fruits, dry cereals etc. We purposefully ate enough that we didn't have to bother with lunch while traveling. And if my memory serves me, they have an elevator to the second floor. One negative to the rooms, at least ours, is that the heating/cooling unit is under the window with the window drapes hanging over the air outlet. The air is then caught between the window and the drapes, with little cooling getting into the open area of the room. We had the AC on during the night and had to keep the drapes closed- during the day with the drapes open this may not be such an issue. There's a major brand gas station very close by, and a genuine diner (Perry's Cozy Diner) next door with good prices and better than average diner food. My wife had a most excellent $6.99 steak cooked just as she requested- rare. None of those Southern Calif admonishments about the terrors of undercooked meat. The only real downside is that there's very little nearby in the way of restaurants- Woodland is a small town in an agricultural area where most of the motel clients are travelers passing through or out-of-area heavy construction contractors working nearby.

"Great value-best staff"

4
ShanWD, Bakersfield, California 17/06/2017

Came for my UC Davis student. Location great the A/C unit wasn't working properly and within minutes friendly courteous professional staff were there to replace the unit. Front desk staff was friendly and helpful as well. Only complaint was the shower. The waster literally came out in a trickle. If I had been staying for more than 1 night I would have asked to have that fixed. Room was clean and comfortable. Would stay there again.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your nice comments on the staff here at The Best Western Shadow Inn. I think they are pretty awesome too. So sorry about the slow water though. We would loved to have taken care of that for you. Hope to see you again whenever in the area. Have a great day........................Sandy

"Go West Trip"

5
huey15106, Carnegie, Pennsylvania 15/06/2017

Stayed 2 nights at end of a week long trip to California. Selected hotel to be close to airport and with hopes of using the pool. The pool was beautiful and a great way to relax before flying back to PA. Great place to stay with kind, helpful staff. Lots of different restaurant just down the road. Would definitely recommend this hotel.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Thank you so much for your kind comments. Much appreciated and we would love to see you again whenever in the area. Have a wonderful day...................

"Not sure what others saw...I didn't see it!"

1
Stephen W, Medford, Oregon 14/06/2017

Gouges in the walls from chairs...wallpaper in the bathroom which wasn't even trimmed properly...slick bathtub (almost fell)... No lounge chair or recliner to watch TV...just two old narrow rolling cushioned chairs that 75% of American backsides wouldn't fit into. Table was crowded beneath the bed and the window...you could not get past the chair to get behind it. The TV, when we first arrived was not working...(Message came on the screen that there was "weak or no signal"). The maintenance man didn't quite know how to fix it. They fiddled with the wire and it happened to come on. Three of the TV channels (not cable, Directv or Dish, but some kind of hotel network) did not work...sound, but no picture. The overall decor of our room may have been considered upscale ABOUT 20 YEARS AGO! Looks cheap and gawdy now... The front desk staff was not as advertised. They were friendly with one another...but not with me. Granted...the outside of the facility appears to have been recently painted. When you first arrive, it looks impressive... But DON'T LET LOOKS FOOL YOU! TOTALLY OVER-RATED!! A lot more work needs to be done... Until then...I wouldn't recommend it!

"Very nice hotel"

4
J572XPjosec, Bakersfield, California 14/06/2017

Clean and truck parking! Had a good stay tha last two times I've been it's Ben excellent. Food and stores near makes it very convenient. Staff was very help full and professional. Breakfast was awesome! Fresh and ready!

"Great Value!"

5
C2034WMchristopherk, Schaumburg, United States 14/06/2017

We only stayed overnight so we were close to the airport for our morning flight. It was conveniently located, clean, comfortable and staff was very nice for the brief encounters we had with them. We did not use the pool or hot tubs, but they looked very nice also.

"Everything We Needed"

5
User 06/06/2017

We arrived around midnight after working all day. We had two cars to park, which was no problem. We were even able to park right in front of our room. The room was spacious and had everything we needed (e.g., refrigerator, microwave, iron...). The bed was comfortable and the room was clean. The breakfast was a step up from the usual (e.g., waffles). Friendly service. Great Value!

"Right off I-5 in Woodland"

4
GregandBecca, Phoenix, Arizona 02/06/2017

The Shadow Inn by Best Western is appointed in exactly the manner you would expect from a Best Western property. The room was very, very spacious, clean and comfortable. The property has a large spa and very nice pool. It is a popular stopping spot for truckers and travelers so make your reservation early! Any negative may be that the front desk staff was a bit disengaged. As a Best Western Diamond, I generally get a recognition and thank you for being a loyal customer. This is hardly a major knock, but worth a mention.

"Happy customer, will stay again!"

5
User 31/05/2017

We've traveled to this area the same weekend for the last 3 years and will continue to do so. This hotel was by far the best one we have stayed it. The property is well kept, the pool and pool area were nice and clean. They even had toys out there for the kids to play with in the pool. Breakfast area is a traditional continental breakfast with extras. The waffle makers work great, the donuts were delicious. My hubby doesn't eat carbs but they had hard boiled eggs and breakfast sandwiches that he could eat. The desk staff were all very friendly, they even let us check in early on our arrival day because there was a room available. The desk staff were also refilling the breakfast area all morning. These are hard working gals. They continued to do everything with a smile, even when things were spilled. They do not offer laundry service but they do have washers/dryers available for the the guests to use. We will be returning to this property next year!

"Bad Experience > Uncaring front of the house staff ..."

2
Harry B, Medford, Oregon 24/05/2017

Our BW reservation for two nights appears to have been improperly communicated to Shadow Inn -- but they had to move us into the room with a King and kitchenette that we wanted (and are sure that we reserved) because there was no running hot water in the room they gave us. Even so, they kicked us out after the first night because they were fully booked for SAC graduation. With no other hotel rooms to be found, we turned around and went home, missing our niece's graduation because we had nowhere to sleep that night. My criticism is because of the absolute uncaring indifference the front desk showed us. I'm in recovery from spinal fusion surgery and currently fairly disabled -- and needed the King (or two singles) to accommodate all the pillows and props I need to support me in bed. They offered no help in moving us between rooms after we moved in, unpacked and then discovered there was no hot running water. We had to move to a different building, on a different floor. They also wouldn't help phone around to find us another hotel for the second night. If all goes well you might enjoy your stay here -- if you have a problem, I doubt you'll find the staff here interested, nor caring and certainly not helpful. This hotel is a big black eye to the Best Western franchise, which is generally good.

sandy l, General Manager at Best Western Shadow Inn, responded to this review
Dear Mr. Brindley........Once again, on behalf of our entire team we apologize for your stay that was less than perfect. I have had a talk with my staff to make sure that every guests stay exceeds all expectations. It really is important to us to please every guest, every time. If I can be of any assistance to you in any way, please feel free to contact me here at the Hotel. Your comments, good or bad is what guides to make the improvements in the future. Best Regards Sandy Littlefield

"Will stay again!"

5
depechian, Eugene, Oregon 17/05/2017

Really enjoyed our stay on a long long road trip. This was mid-point and well worth the stop. Very clean, quiet, and comfy. My only complaint to management was that too many people were smoking right outside the doors in the outdoor hallways. Next time we do that drive again we'll will stay here again.

"Okay for the price"

3
andrewwJ452DV, Lancaster, PA, United States 16/05/2017

Generally acceptable. Don't expect much from the breakfast, but there is a good diner right next store. Air conditioner and bathroom fan were really noisy. I'm a little snobby on pillows I must admit, and these were much too firm for my taste.

"Friendly Staff and a Great Location"

5
User 16/05/2017

We stayed two nights at this establishment and all the staff where very friendly and professional. The Rooms where clean and spacious. The kids enjoyed the pool and two hot tubs. The breakfast area is a bit small however the food was good. The kids especially enjoyed the assortment of freshly baked donuts!

"Hidden Gem"

5
FireGirl24, Dorris, Ca 14/05/2017

This is a super nice place, offering allergy free rooms, while pets are not allowed, my service dogs where treated with respect. Caring staff, clean well kept rooms, great water pressure in shower. I definitely will stay here again

"Great place to stay"

4
TobyRoam, Newport, Oregon 12/05/2017

We were so pleased to discover this place. This was the perfect place for us to stop on our trip down I-5. The property is older but is well maintained and the price was very reasonable. Our room was on the small side but comfortable and very clean. The owners obviously take pride in the appearance as the pool area and landscaping are beautiful. Despite being located right next to I-5 we did not hear any traffic noise. The desk folks were very helpful and professional. A family style restaurant and gas station are located right next to the property. When we returned home we realized that we had left some items in our room. The staff were most helpful in finding the items and mailing them to our home. We will definitely return.

"Almost perfect"

5
memartin2, Santa Ana, California 09/05/2017

The room we got had a king-sized bed, was roomy and well laid-out. The bed was quite comfortable. The outside noise was well-muted, perhaps because we were on the inside area of the buildings, near the hot tub. The WiFi worked without issue. The room had a fridge, microwave, small single-serve coffee maker, and a nice little bar area with its own little faucet - a nice touch. About the only thing I wished for was a freezer section in the refrigerator. We had ice packs for the cooler, and were unable to freeze them to reuse the next day. Instead, I had to hit the outdoor ice machine at 4:30 am and hope that I didn't wake up any of the other folks staying there. However, that's the only dissatisfaction I found. Overall, we'll definitely stay here again when we're taking this route.

"Saturday May 6, 2017"

5
Laurence W, Oakland, United States 06/05/2017

Quit Hotel with a very pleasant staff Good location for most travel in the California valley area with access to most services. They have a pool and most other necessary services. Good Bargin for the price.

"Good place for a night of rest on the road."

4
Jbhes, Lompoc, California 02/05/2017

Friendly reception and departure, easy access and parking, clean and comfortable rooms, OK breakfast. It was very quiet on this stay but the previous visit was a little noisy because of several youth balls teams spending the night. Our room on the noisy night was on the back side of the property and that protected us from a lot of the noise. We would stay again if passing through the area.

"Staff Indifference"

1
P410TCdougc, Mattawan, MI, United States 30/04/2017

Was given wrong time (11:00am closing) for following morning breakfast bar. Staff hurriedly removed all items when we entered breakfast area (which was within same area as check out counter) at the in fact (9:00am) closing time of breakfast bar. Forced us to eat elsewhere. Couldn't get even a banana or apple or coffee. Check out person couldn't have cared less allowing kitchen staff to remove all breakfast items.

"woodland stay"

4
Phillip B, Williams, United States 29/04/2017

overall very good nice clean rooms and friendly staff I would stay here again ,very nice Hot tub and pool good location close to the airport in Sacramento, comfortable Bed and nice big room good very good water pressure in the shower.

"Nice and quiet"

5
Owen L, Corvallis, Oregon 25/04/2017

Nice and quiet place to stay for an annual trip to haul bees. Great to wake up rested after a full day of driving.... to drive back. My first time staying here. Recommended from the original driver who started the run over 6 years ago.

"Good value hotel stay"

3
Deborah S, Portland, Oregon 24/04/2017

We weren't sure about the part of town we were in but the hotel was very nice. The doors to the rooms open into a courtyard with the pool, hot tub and lots of beautiful flowers and grass. The room was spacious and clean. Very comfortable. The downside was the breakfast choices. There were no eggs, bacon or sausage choices. Instead they offered a breakfast sandwich that you could microwave. Limited choices of yogurt and cereal and fruit.

"Excellent"

5
adrianaf956, Pomona, California 24/04/2017

The room was very nice, the bed was very comfortable. Breakfast was great. The area was nice and quiet. The wifi is always a plus. Staff at this location treated us with curtesy and smiles at check in and check out.

"Always like Best Western Hotels"

5
joycemO5231CL, San Jose, Ca, United States 23/04/2017

The Best Western in Woodland, Ca is the best we've stayed at and would recommend it to any friends who are visiting that area. Love the rooms, friendly staff, hottub, pool, and like the fact that there's a nice cozy Diner next door.

"Another suitable BW property"

3
RetCMS, Puyallup, Washington 21/04/2017

Grounds and rooms are well maintained. Very attractive court yard facing rooms and pool. An inside room is preferred as the freeway is adjacent on the opposite side. Breakfast was adequate. The bed was well used and outdated. Would have prefered a more updated mattress.

"Best Western..Woodland"

4
Wendy L, Los Angeles 17/04/2017

I like staying here...the hot tub is really nice and the pool. It is quiet and comfortable. It was in a very close to my daughter and easy to come and go. The staff is helpful and the rooms are comfortable...it is quiet.

"Equally good third time around"

4
Sunrunner007, Chilliwack, Canada 09/04/2017

The Shadow Inn continues to be consistently good value with guick check-in, friendly staff, and good rooms. Although close to I-5 it is very quiet and provides good access. Standard continental breakfast provides good travellers convenience.

sandy l, General Manager at BEST WESTERN Shadow Inn, responded to this review
Thank you so much for your kind comments. Much appreciated and you have a wonderful day and we look forward to your next visit whenever in the area. Sandy

"Good motel"

3
kennethbH6668FS, Thousand Oaks, United States 09/04/2017

Basically, a good, solid motel. Clean, basic amenities. Polite staff. Outside entries to rooms. Pool. Continental breakfast only, minimal hot items. Window drapes must remain drawn for full privacy. Good bed.

sandy l, General Manager at BEST WESTERN Shadow Inn, responded to this review
We appreciate your comments and so glad you stayed with us. We look forward to seeing you again if in the area again Have a great day......................Sandy

"traveling convenience"

4
446dixiel, Beaverton, United States 03/04/2017

The staff is very friendly and helpful. The rooms were clean, which is very important, and comfortable. There is a courtyard with pools and nicely landscaped that makes it really nice when you walk out of your room. Because it is off the freeway enough you don't get the noise. We have stayed here three years in a row after discovering it.

"great location of I5"

4
User 31/03/2017

very nice hotel with outdoor pool and spa in courtyard very good location of I5 breakfast was good but eating area is very crowded lots of different breakfast food items that were good including make your own waffles staff was extremely friendly

"Great Staff, Not so Great Room"

3
J9964DCjessicab, Albany, United States 29/03/2017

The staff was very welcoming and friendly. The room however was very disappointing. During my most recent stay, I found hairs all over the bathroom floor, dirt & grime on the furniture and garbage in the side table. The carpet was dirty and musty smelling and the A/C was inadequate for the room. Bed was roughly the equivalent of sleeping on a plywood taco. The location of the hotel and easy accessibility to the freeway, dining, and stores was excellent. Hot tub and pool were also a great way to relax!

"Not Up to Best Western's Usual standards"

2
benddragon, southern oregon 26/11/2016

We stayed here for one night and requested a quiet room because of the freeway noise. I realize when traveling and choosing a hotel near the freeway there is the possibility of noise, but the noise in our downstairs room was excessive. The noise in our room sounded like the trucks were driving just past the door all night. We wound up leaving around 4:30 AM because we couldn't get back to sleep! The carpet was dirty, with stains in front of the couch from wine or something like that. Only amenities were 2 tiny, cheap bars of soap and one tiny bottle of shampoo. There were only 2 bath towels in the room so if you shower before bed and want to shower again when leaving, your towel was still wet! The ice machine in our wing was broken and I had to go to another wing just to fill the ice bucket. At over $100.00 a night this place should be better.

"One night stay, some housekeeping issues"

4
Mike92026, Escondido, California 09/11/2016

We chose this motel due to its proximity to the Sacramento airport because we were catching a flight the next morning. Far enough away to be reasonable and close enough for a short drive. The motel is a little older but appears to be well maintained. It sits back from the street so might be hard to spot on first look. Watch for a gas station/convenience store. Gas was 30 cents per gallon cheaper than the airport station in early October.There is also a pretty good restaurant between the gas station and the motel all in the same lot (dinner portions were large). The room was OK except for a few housekeeping issues. Do a thorough check of the room before you decide to accept it. I got a survey from Best Western about our stay and my response was more critical than this review but I am giving them the benefit of the doubt because I received a response from the general manager of the motel and it was not a robo-reply and the issues I reported were easily correctable with a little more attention to detail. I commend the staff for discounting the room at checkout even though we did not request it.

"Cleanest hotel we have stayed in for years"

5
HanaTropicals, Hana, Hawaii 01/11/2016

Every detail taken care off to the nth degree. Nothing to complain about. Definitely recommend this hotel. Room was huge compared to most other hotel chains including a great work desk and a separate sitting area.

"Dated room, drive by breakfast offering, but awesome staff"

3
User 25/10/2016

The room is dated, but spacious and clean. There's only a little diner nearby and breakfast was over by 9 am!?! If you plan to pack the car, do so after breakfast so you don't miss out!! Staff at the front were charming however. Pool looked awesome.

"nothing unexpected, close to freeway, nice staff"

5
Eddie D, Munich, Germany 12/10/2016

stayed 2 nights for a business trip. they let me check into my room early and were very helpful with all kind of random requests like where to buy phone charger or new room key since i had locked myself out. gave me a 15% off coupon for a restaurant in town that was alright

"Less than acceptable accounting"

2
Nancy E, Florence, United States 29/09/2016

Best Western prides itself on promotions and rewards, but BEWARE! The rewards are often mysteriously lost or already redeemed and I have been left to pay an additional $50 per stay on three separate occasions. Their customer service representative fully understood my issue and offered no solution.

"Close to SAC International Value"

5
User 19/09/2016

This is a Best Western that shows pride of ownership. Though initially hard to find it was well worth the effort. Very nice pool and spas and a decent restaurant on site. Close access to SAC International for travelers headed north by rental car allowed time for an early am start for my trip after arriving late at Sac.

"Great location and awesome pool area"

4
9Gidget, Ca 18/09/2016

One-night stay on my way to Oregon. Two-story hotel with elevator. Large pool area and two spas. One of them which is separate from pool is extremely large. Rooms are larger than most hotels. Extremely quiet (never heard anything). Room equipped with all the amenities. Restaurant right next door to hotel; very reasonably priced. Hot breakfast is included at the Best Western. Although one reviewer mentioned cockroaches, I never noticed anything but cleanliness. Perhaps reviewer brought her own roaches (LOL).

"Tacos for Breakfast. "

3
Robert S, Lake Ridge, Virginia 14/09/2016

We can only get these tasty jack in box tacos on the west coast so had to get them for breakfast. So good went back for more. Only 3 dots since this place seems old and saw homeless outside. Ate and made a run for it.

"Good stopping point"

4
Ptunya, Yuma 12/09/2016

Always stay here on my way north to visit family. Nothing exciting about this place. It's clean, well located with easy access to interstate but is not noisy with traffic. There is a restaurant in parking lot.

"Nice play to stay for early morning drive to airport"

4
gittinsj, Pinconning, Michigan 10/09/2016

It just so happened that Sacramento has yet to build any hotels truly close to the airport. There are a few in Sacramento, but it's still a 6 mile drive at a minimum. As I was looking, I found most of the hotels in Sacramento to be more expensive than I would like considering I had to be up very early to arrive at the airport for a 6 am flight. As I was searching, I found that this hotel was about 60-70 dollars cheaper, and wasn't really any more significant of a drive to the airport. It isn't the most beautiful when you pull in, though I found the actual room to be nice. The front desk staff was friendly and check in went quickly. The room was on the second floor, and I didn't have many complaints. The location of the hotel is a bit quirky, as there isn't much around. I decided to eat at the restaurant right next to the hotel, which was fine. It was also nice to be able to fill up my rental car at the gas station there and not have to worry about finding another one.

"Awesome motel"

5
Hal R, Los Angeles, California 10/09/2016

One of the best motels we have stayed at. As close to perfect as I could imagine. Rooms have great lighting, a/c, I could go on. Only negative was no freezer in fridge. Staff super friendly and helpful. Pool and spa looked great. Sorry we didn't have time to use them. Even access to parking nicely thought out with ramps at all access points. Tv and Internet also good. We will be back and highly recommend.

"All was good except for the breakfast!"

3
Richard N, Yorba Linda 03/09/2016

We were heading home and tired so we looked online with BW for something not too far down the road. Reviews looked good so we booked a room for the night. It is right off the freeway behind a diner. It is older but clean! The lady at the front desk was very nice. We were upstairs facing the pool and thankfully they have an elevator. Our room was nice size and somewhat updated! It was very clean except for the carpet! Wifi was slow! Breakfast was not great. We actually went to McDonalds!!!

"Barely Best Western"

3
User 25/08/2016

This place is adequate and we chose it because we wanted to avoid the hustle and bustle of Sacramento. We are members of Best Western Hotels and rarely have a complaint but this place is well below BW standards. The Woodland property is in a convenient location..beside Interstate 5.... The beds are uncomfortable, the room is clean but everything about the place screams "cramped" "cheap" and "old". This place is good in a pinch but I wouldn't stay here again if I could avoid it.

"Great place to stay!"

4
RobS012, Fair Oaks, California 22/08/2016

This is a very well run motel. The rooms are very clean and well maintained. The room has everything you need. Flat screen TV, micro wave, mini-fridge, and coffee maker to name just a few. The court yard and pool are very inviting. Check out is 12:00 so we had time to enjoy the court yard and pool. The water was very refreshing and chemically well balanced. All of this is a result of good management. We will never see the Shadow Inn on Hotel Impossible.

"Excellent for travel ball"

4
Kerri P, Petaluma, United States 15/08/2016

This place has a great central pool that is great and the open atmosphere and rooms toward the pool makes for a great community fun time. Great size rooms, perfect for travel ball down the street on East St. Convenient Chevron and restaurant right next door.

"Good motel"

4
origsnoopy1, Redding, California 12/08/2016

We usually choose this motel when we come to Woodland. While an older motel, it is in good shape, has good access on and off the freeway and is relatively quiet. There is a restaurant next door that we have used in the past occasionally, but others aren't that far away either (On Main St)

"Woodland's other exit"

5
David R, Bakersfield, United States 07/08/2016

This hotel is away from all the others, on the 2nd exit going North. The staff is incredibly friendly and helpful, always wearing a smile and it seems genuine. The rooms are very comfortable. Having 2 pool areas is wonderful. There were dozens of kids having a great time in the main pool area and we were able to go to the "other" Jacuzzi and enjoy the quiet. I think everyone had a great time. You should try this place!

"Clean and comfortable!"

4
User 04/08/2016

This is the second time I have stayed at this motel and the rooms are nice, clean and the employees are very friendly and helpful! The breakfast food was very good and displayed nicely!.I would recommend this motel.

"One Night Stay"

4
Karri F, Nashville, Tennessee 03/08/2016

I arrived early and Jessica (front desk attendant) was able to get me into a room quickly. I was very appreciative. The rooms could use some fresh paint and new carpet, but other than that the room was fine. It was very spacious. The hotel is located in the middle of nowhere next to a gas station and a Mom and Pop diner. It was cheap and not too bad, I was in town for a concert at Toyota Amphitheatre.

"Clean Motor Inn"

4
Steven Y, Sparks 03/08/2016

The Shadow Inn was a clean, basic stay. The management pictures on Trip Adviser do not do the Inn justice as they have since upgraded to a more contemporary decor. We stayed overnight and occupied the room for about 12 hours. The room was clean and functional for a family of four. We had the 2 queen non-smoking room. The WiFi functioned without a problem. The front desk was friendly and it took less than 5 minutes each to check in and check out. Parking around the Inn was abundant. The free breakfast was good. No hot food unless you use the waffle iron, microwave, or toaster but still very adequate. I believe we had microwavable breakfast sandwiches, waffles, oatmeal, bagels, coffee and juice. Overall, the Shadow Inn met our expectations of needing a clean rest stop for one night in Woodland.

"Throw back hotel near the freeway"

5
Douglas A, Seattle, United States 03/08/2016

An older hotel with outside doors, surrounding a pool. Very well kept up though with easy freeway access and reasonably quiet. I would use this hotel again on other trips down I-5. Air conditioner struggled a bit and might be under sized when it has to combat 105 degree heat but by not the worst by motel standards. Overall of course it is about value, which the hotel provides.

"Beautiful Pool, landscaping and property"

5
Mary B, Placerville, United States 27/07/2016

The property is beautiful. The rooms facing the pool area are wonderful, especially on the second floor. The pool area is beautiful and impeccably maintained. The lobby is very classy and the breakfast is just enough. The rooms are cool, clean and very comfortable. We had plenty of space and comfort for all 4 of us. There was no noise from the freeway or community. Everything was lovely, thank you.

"Nice One NIght Stay in Woodland - Best Western Shadow Inn"

4
mini, Fremont, California 21/07/2016

We stayed at the Best Western in Woodland for a night. We had a good one night stay. Our room was a King Size room with nice couch and sitting area. The shower room is separate from the sink. The desk area was nice with the electric plugs in a convenient place. We had a room on the 2nd floor. There are stairs.. There is also an elevator. Parking is free, The swimming pool and jacuzzi are nice size. The rates are very reasonable. They have a continental breakfast included. We slept in so dined at the restaurant within a couple of minutes walk from the hotel - Perry's Cozy Diner. There is also a gas station close by. Its also close to the water park in Woodland. Service was good. Overall, it was a nice one night stay.

"Fine for a night"

3
mbelin, Los Angeles, California 17/07/2016

We stayed here overnight driving from Portland to So Cal, and it was fine for that purpose; the location right off the 5 is very convenient. Our 2 queen bed room was good-sized with a small bathroom; to my preference, the sink was outside the bathroom. Shampoo and shower gel are in a wall dispenser in the shower. There were two chairs and a table placed in an odd spot by the window, making it a little tight getting out of the bed on that side. Relatively quiet air conditioner worked well when turned down all the way; I used a phone book leaning against the curtains and window to keep the curtains from billowing up from the air blowing under them. This is an old-style motel with outdoor walkways and no elevator, which was fine with us, and the rooms are clean but old. Rooms facing the pool are probably noisy until it closes at night, but ours was on the outside and quiet. Mini-fridge made a slight trickling noise all night and it didn't have a freezer compartment, relevant if you are like us and trying to freeze ice packs for a cooler in the car. Breakfast is simple and free: waffles (and little packets of Nutella!), hard boiled eggs, instant oatmeal, cereal, pastries, yogurt, coffee & juice; I appreciated the friendly smile of the woman keeping everything stocked. This was a much less expensive place to stay than Davis, which we wanted to see, and only about 15 minutes away.

"great value, great motel"

4
Catherin W, San Francisco, California 16/07/2016

I use the Shadow Inn as a destination get away for fun and sun when my sister and I need a break from the city and the fog. We are originally from Woodland so it is a treat to visit and go swimming in the pool. NO problems, just a nice time.

"Nice stay"

4
User 13/07/2016

We had a good stay here. Rooms were clean and an elevator to our 2nd floor room was a plus (someone with a bad hip). Breakfast was good, a bit more than continental. The only reason it doesn't get a 10 was the girl who checked us in, I felt, was a bit rude. Other than that it was a pleasant, quiet stay and would stay again!

"Great Hotel"

5
Jimmy R, Stamps, United States 12/07/2016

I can't recommend this place enough to anyone visiting the area. When I first got there the staff was extremely nice and helpful. I had very comfortable bed the room was very clean & quiet, Would highly recommend the hotel for any one coming to the area.

"Good budget place"

4
Temeneos, Napa 07/07/2016

Clean, relatively quiet, good parking, easy check-in, check-out. I would highly recommend if you are looking for an inexpensive, easy to get to location if you are flying out of the airport early in the morning.

"Great Hotel"

5
John M, Alturas, United States 07/07/2016

Hotel and service was great. We were there for a girls minor league softball. The girls had a great time and the staff was great. We will continue to stay and recommend this hotel for future softball teams to stay at also.

"Safe and clean place to stay when in Woodland"

4
trcyfmly, Sparks, Nevada 06/07/2016

We had a housekeeping issue but after talking to the manager it was fixed and the stay was great! The kids love to swim in the pool! The breakfast in the morning is great I only wished they severed until at least 10:00am. It's hard for us to make it down there by nine.

"Best Western Shadow Inn, Woodland, CA"

5
JOANN W, SALEM 04/07/2016

A great place to stay. The staff is very friendly and welcoming. I had a special need for help and they were more than willing and accommodating in helping me. The room was very clean and my bed was very comfortable. They are a great place for families to stay. There is a very good restaurant on site, as well as a Chevron station and convenience store. So, if you miss the free breakfast offered by the hotel, the restaurant has great food. I can highly recommend this hotel to anyone. Plus, it's extremely easy on and off I-5.

"Woodland Stay"

5
Karen B, Carson City, United States 28/06/2016

This is my first time at this location. I stayed at this property on my way home from a quick out of town business trip. I had no reservation and was able to walk right in a get a room at the last minute. The front desk was very helpful and check in went very quickly. The room was very nice, and even though it was near a freeway off ramp, quite quiet. I would definitely stay here again.

"good"

5
User 27/06/2016

overall the best you can find in or around town. close to where we want to go. we come down from.ca. to meet our kids that flay in from al. or Idaho. we really like to stay there.close to the smf. and sac. we don't have to stay in down town,but can get there in a few minutes.

"Disappointed"

2
User 25/06/2016

Have normally enjoyed Best Western but this felt more like a Motel 6. Room was clean but carpeting was old, stained and starting to show wear. Ran the refrigerator all night but never got cold. Breakfast was disappointing, Belgium waffles, yoghurt, hard boiled eggs and some pastries. My biggest disappointment was the no pet policy and then not being able to get a refund because it was after 4:00 p.m.when we checked in

"Great hotel, great value"

4
User 21/06/2016

We stayed here on our way up north. Nice hotel and the breakfast offered several choices like a waffle, yogurt, cereal, etc. The check-in lady was very pleasant which was welcome as we arrived very late.

"Pleasantly surprised."

5
favedave1020, Laguna Hills, California 20/06/2016

I stayed in they location because I was attending a wedding in Winters and flying into Sacramento. This was half way between them. I used apple maps to get there from the airport and at first I drove right by it because it's set back from the street. Woodland is a farming community and there were grain silos across the street. This place is really on the outskirts of Woodland and when I saw the grain silos I thought it was going to be a dump - but I was way wrong. The young lady at the counter - her name began with an "X" was very friendly and helpful. In fact all the staff were very friendly and help full. There is a nice clean pool and two Jacuzzis in the courtyard. The room was very clean and good sized. The room temperature was easily adjustable and overall everything was very comfortable. The room came equipped with a small frig, a micro and iron with board. You're just off the I-5 with a little family diner within walking distance. The downtown of Woodland is about 10 minutes away and very inviting. I recommend this place to anybody.

"just ok"

3
trophyking, Fresno, California 20/06/2016

dinning area was very small and food wasn't worth waiting for someone to finish so you can take a seat. also we were kicked out of the pool area because other families had loud kids swimming so everyone had to leave. did I mention we had NO KIDS in the pool area? really??

"Clean and friendly with nice pool and two hot tubs :)"

4
cyclechick1, San Francisco, CA 06/06/2016

Had an early morning job in Woodland, Ca so thought it best to stay the night before. This hotel was conveniently located just off of I-5 and 5 minutes to the downtown area where all the restaurants are. The staff was very pleasant and helpful at check-in. I had many questions regarding location of the room as we wanted quiet to sleep, not party by the pool! She let me go and look at the rooms and accommodated my many questions with a smile. We stayed in a inside rooms facing the pool/courtyard and with the AC on all night really didn't hear anyone walking by or the ice machine our room was close to. We had a lot of work things we didn't want to leave in the car as it was 100 degrees so we were happy to know they had an elevator. This is an older motor hotel that they've done updates with such as new large flatscreen the tv's with clean remotes and updated bed linens. The furniture and lamps could use a a style update but for just being there a brief amount of time, it was just fine. The room has a fridge, microwave and a coffee maker you can get hot water from if you travel with a pour over and your own coffee :) We found delicious food downtown and would stay here again if work brought me back to this area. The price was also very good for the room we got.

"Short stay"

5
SBL1980, Medford, Oregon 02/06/2016

Well kept grounds. Nicely furnished room. The air conditioner worked well. Had a firm bed. The Staff were very pleasant. Breakfast good. The Pool area really nice. Definitely Worth it. Close to downtown.

"Familiar hotel - great value"

4
Jesse V, Pacifica, United States 31/05/2016

Have been staying here for years for soccer tournaments in Davis. Kids love the pool and hot tubs and parents enjoy the patio for hanging out. Rooms are adequate and clean and the staff is friendly and helpful. Downtown Woodland has some hidden gem restaurants and quaint period architecture.

"Great stay and value"

5
User 28/05/2016

What a great place to stay! We were flying the next morning so we wanted to find a reasonable hotel and found this gem. We really appreciated how clean everything was and how helpful and friendly the staff were. The price was very reasonable, which we especially appreciate when we are traveling through and just sleeping and going on! So nice to have a great variety for breakfast, especially appreciated the protein options, peanut butter, hard boiled eggs, yogurt. We will definitely be back!

"We would stay here again"

4
merlmonroe, Springfield, Oregon 24/05/2016

This was a good value for what we recived. The motel is older, so the rooms are large. The staff was friendly and helpful. The breakfast items were plentiful. However, there was neither a hot egg or meat selection. The room was clean. But, there was a corner of the shower curtain that had black mold. The towells and bedding were like new. Only, the bed seemed a bit hard and lumpy.all of the pillows were lumpy. Time to replace.

"Constant Stay"

5
Richard L, La Palma, United States 23/05/2016

This motel is a leisurely one day trip from Orange County, CA and is above Sacramento. The motel has been remodeled in the last several years so everything is nice and there are excellent restaurants in old town Woodland. The breakfast has a good selection to start the day. Staff has always been pleasant. Have stayed there for the last 5 years every time we travel north.

"good overnight"

5
Theodore F, Twenty Nine Palms, United States 20/05/2016

A short stop on the way north. Great service, at check in the clerk gave us discount card for a local restaurant, Mojo's. Very good, great value plus 15% off the bill. Enjoyed our stay, old room, but well done, comfortable bed, super clean facility.

"Pleasant stay"

5
User 18/05/2016

I was attending a class on a Friday at a Doubletree in Sacramento. My brother lives in Woodland so I drove up Thursday evening and had dinner with him. The room - nothing special - was clean and comfortable and I always appreciate a refrigerator and microwave. I never ate breakfast there because I had other plans both mornings. The trip to Sacramento on Friday was relatively easy - the trip back to Woodland Friday evening a b____ - as always on a Friday. Breakfast at Perry's, the diner in front of the motel with my brother Saturday morning was satisfactory. I had stayed at another motel in Woodland and this location was far better and the room more comfortable. I will stay at this Best Western from now on. It's clearly popular with construction workers and truckers but noise was never a problem. The desk staff was very accommodating a couple of times. I recommend it!

"A nice place to stay and convenient to the airport"

5
User 16/05/2016

Helpful people, clean room, comfy beds, and attractive grounds. Breakfast was not extensive -- I'd say deluxe continental -- but I appreciated that the gluten-free items were clearly marked. I also really liked the paintings in the rooms -- they were pretty and restful. The pillows were a little too poofy for my taste, but probably OK for most people. A good place to stay if you are flying out of Sacramento. Very pleasant. If I was ever in the area again, I would probably stay here again.

"Nice rooms, courtyard, and pools."

3
John H, Pacific Grove, California 10/05/2016

Nice rooms but the refrigerator didn't have a freezer and they didn't have a fitness center. The breakfast starts nice & early (5:30) but also ends pretty early (9:30). The location is adjacent to Highway 5 and business 113 so there is a lot of traffic noise unless you get an interior (courtyard) room.

"Good Springtime value!"

5
Paul E, Portland, Oregon, United States 07/05/2016

I stayed here in April 2016, and was pleased to be offered a rate around $80 per night. The room was medium size, clean and everything was in good condition. They gave me a room on the corner, where it was safe to run my cord; so I could charge my Chev Volt hybrid overnight. One thing I like about Best Western, is that card points do not expire, (many other lodging chains do expire) and they add a few extra, if one is a AAA member. This one was fairly quiet and has an inexpensive restaurant, place to get fuel and convenience store all on site. They do have a fairly nice breakfast, with more toppings available, than often offered. I do wish they also had a breakfast coupon for the restaurant, maybe during the off peak season, like some other BW inns. I had a restful and enjoyable stay!

"Not fancy but overall good"

4
MovingChris, Surprise, Arizona 06/05/2016

My husband and I stayed here while traveling. It was close to the freeway so was very convenient. There was nothing overly fancy about the room. We had a room with 2 queen beds and found it a bit crowded, but for one night it was fine. The room was clean although the shower showed a little wear and tear. . Bed and pillows were decent. The breakfast runs 5:30 to 9 every day of the week and had eggs, sausages, waffles as well as the other usual fare. The whole hotel was not smoking and also didn't allow pets -- which is a pro or con, depending if you're traveling with a pet. It was a good value for the price.

"Woodland Best Western"

4
Paul M, Palm Desert, California 05/05/2016

A basic Best Western, nothing fancy, clean, comfortable, the restaurant out front is a real sleeper, excellent prices, quality food more than you could eat. Motel should make a deal with restaurant for hot breakfast.

"scottish games host hotel"

4
vashrs, Pacifica, CA. 05/05/2016

Great place to stay for the Games. Lovely hotel comfy rooms. close to fairgrounds, Nice restaurant in the parking lot of the hotel offering all types of food for all meals. Great pool and hot tub. Beautiful gardens, flowers were lovely.

"Very nice room!"

4
Lane P, Federal Way, United States 02/05/2016

The room was very large with a small couch and two padded easy chairs, plus a desk and chair, plus a small wet bar with sink, micvrowave and small fridge. The only disappointment was no freezer in the fridge. All-in-all, a very nice room.

"Comfortable"

5
Jay C, Eagle Creek, Oregon 21/04/2016

Staff at check in was great. Courtyard is real nice. I wish I had time to try the hot tub but we were only there one night. Wifi was song and reliable. Close to food. Very nice breakfast. Coffee was better than most hotels I recommend this BW

"Great choice"

5
437alfredf, Santa Fe, New Mexico 17/04/2016

We always love staying there when visiting our uncle. The staff is friendly and service orinented, the grounds are always beautiful and they have a good breakfast offering. I would highly recommend this motel.

"The Shadow Experience"

5
User 12/04/2016

One of the best Best Westerns in California, prefer the inside courtyard deluxe rooms, It's a very nice hotel !! If you have a chance while driving up I5 or ever can't find a motel/hotel in Sacramento this is the place to stay..The Town of Woodland has a number of very nice, quaint restaurants and a new courthouse --- wow! PTM

"Vacatio"

2
Sandra N, United States 11/04/2016

Room not acceptable. No control for Shower head and curtain too flimsy so water everywhere. Tub slippery. Uncomfortable bed and pillows crowded room. Control for tv did not work properly. Desk reluctantly gave us a different one. Receptionist did not know how to connect to Internet on the guest computer in lobby. Recommend Pete s pizza was not good. Thick crust and not done. Have stayed here in the past and was ok but will not stay again. Manager said she would not give us any compensation. Friendly staff but not working for guest to be sure we return.

"Great staff & experience"

4
Yvonne L D, Grants Pass, United States 03/04/2016

Hotel was very clean, staff was exceptional, room met our needs and was comfortable. We were moving from AZ to Oregon and had a huge moving van w/trailer and they made it so easy to park the vehicle in a safe place so we could relax. Nice little restaurant next to the property made it even better. Would certainly stay here again.

"Great"

5
Cassandra S, corona, United States 27/03/2016

The staff at breakfast was great, they played with my son so we could finish eating and they allowed him to have a mini tour of their work station. Great room, comfy beds, good breakfast. Was glad they accomodated us being close to our car. Wish we could have enjoyed the pool, we were right next to it, but it was too cold. The extra counter space for food was great and the room was very spacious. Double deluxe room.

"Awesome hotel stay"

4
Melinda H, Palmer, United States 25/03/2016

Lobby, grounds, pools and room was very clean and well kept. Quite nights rest even though I-5 on ramp was in near by proximity. I would not hesitate to recommend this place to family and friends. Lots of dining choices in downtown Woodland very close by.

"Tired and worn"

3
13Fog13, Victoria, Canada 15/03/2016

The location was perfect (just off I5) but it was an industrial area with no amenities close by within walking distance. Rooms were very dated as was the furniture. There were stains on both chairs in our room and the lack of blankets on the bed was unusual. The pool area is lovely.

"BW Shadow Inn is Great"

5
William B, Bellevue, WA, United States 12/03/2016

I have stayed at the Shadow Inn 8-9 times. Right next door is Perry's and a Chevron station. The staff has always been great. Sometimes the pool is cool...but I swim anyway. Nice rooms. wireless up to snuff. Stay there, you will be back.

"Pleasant, helpful staff"

4
User 05/03/2016

We had a very good one night stopover. The staff was very pleasant and helpful, the room was clean with all the needed necessities. The bathrooms are a tad tight, but we managed. Overall a very good stay, we would stay here again!!

"meh"

3
Eric H, Hockinson, United States 03/03/2016

Another typical Best Western. A little dirty, a little run down. Nice Staff. Bad but free breakfast. Ugly decor and uncomfortable beds but I earn points for free stays. So I keep using BW for business.

"Pleasant one night stay. Breakfast is extremely basic."

3
jwwcpa, redlands california 27/02/2016

Friendly and clean. All you need for one night on a road trip. A bit of highway noise. Breakfast is extremely basic with no protein other than hard boiled eggs. Woodland is a charming city. Recommend Dutch Bros Coffee about a mile away.

"Great mid way stop on the long I-5 between Seattle and San Diego"

4
Barb H, Seattle, Washington, United States 26/02/2016

Second time staying here and it lived up to expectations. Only reason for 4 out of 5 rating was that the price on line was less than the price when we pulled in. Didn't have much choice in paying the higher rate, it was evening when we pulled in without a reservation. Room was large, beds comfortable. Had microwave and refrigerator. The bathroom had a large counter to spread toiletries on. Only one outlet for bathroom, but the provided hairdryer was wired in so both outlets were available. The toilet and tub are in their own room. The sink area was basically a part of the room, so no privacy at the sink. With all our electronics, we didn't have enough outlets. Hazards of older properties. Breakfast was good. Waffles, hard boiled eggs, yogurt, single serve fruit cups and the usual pastries and breads and bagels. Small eating area. We traveled with an ice chest and had some lunchbox ices packs and frozen items. Gratefully, we were able to put them in the hotel freezer for the night. Our room was on the second floor and on the back side away from the freeway. It was a very quiet unit so it was a good night sleep for a light sleeper. Hotel is close to freeway exit, so easy access on and off of I-5. Didn't use the pool or hot tub, but it's sheltered with the rooms all around it, so it probably isn't windy there. NIce staff in the evening for check in, and in the morning of checkout. We will be back.

"Plesently surprised"

5
User 23/02/2016

The room was clean and updated, the grounds were maintained, the staff was exceptionally friendly, knowledgeable, and helpful. For the price, this was a good place to rest for our trip,about the halfway mark. We visited old town Sacramento, nice to stretch your legs and walk around. Oh yea, the ice cream was good

"Good value"

3
kst1, Merced, CA 19/02/2016

Decent budget hotel in Woodland. Good value. Rooms are quiet big. Bathroom was OK. Breakfast in the morning was ordinary. Staff was courteous. There is a pool and a hot tub available at the property. OK option if you are in the area.

"All we look for in a BW facility."

5
Gilbert C, Sherwood, United States 30/01/2016

Shadow Inn had everything we look for in a Best Western hotel, 2 out of bathroom sinks with counter space seating in front of tv for eating micro and fridge exterior corridors providing close parking on ground floor. comfortable king bed in spacious room.

"Very Clean and Beautiful Motel"

1
Sean Z, Arvada, Colorado 29/01/2016

This motel is fantastic. Staff is very courteous and helpful. Grounds and impeccable. Rooms are so clean and comfortable. The only thing I suggest to the hotel is build a workout/exercise room. They do not have a workout facility or room. The Cozy Diner (Same parking lot) has wonderful food and follows the hotel with regards to cleanliness. An upscale Denny's, but 10x better and cleaner.

"I Just wanted to tell you."

5
Bomb60878, Seattle, Washington 27/01/2016

Wow! I was thinking this place was going to be just the ordinary Best Western that is sometimes run down. I was totally impressed. Very clean rooms and friendly people. I could not find one thing to complain about. I even brought my own pillow but ended up using their pillow because they were so much better.

"Good Value"

4
Ava R, Houston, Texas 22/01/2016

Great service from front desk to check out. Clean. Inexpensive and quiet. Just an overall good stay for the money. We encountered ZERO problems and the front desk girl even had a wine key for me! (thank you)! The bed could be slightly more comfortable for me, but it wasn't bad. Also, I like more covers - bedspread too light weight for me. But, overall GREAT room for the money. THANKS

"Roadtrip"

3
Momurphy14, Jackson, Wyoming 22/01/2016

The customer service was fantastic...very friendly and helpful. But the walls were SUPER thin and I literally could hear the conversation in the room next door. Also, there seemed to be a lack of electrical outlets. Low rates. Breakfast had a good selection.

"Great Hotel"

5
Jonathan C, Santa Fe Springs, United States 31/12/2015

We've stayed here many times and have never had a bad experience. Everyone at the front desk is always very helpful and kind. The room is clean and comfortable and it is affordable. The breakfast is always stocked and there is always something there that my boys love.

"great value"

4
Janice O, Fresno 31/12/2015

This is a very nice clean motel with a heated swimming pool and spa. Rooms are ordinary and the beds are comfortable. Breakfast is served until 9am and is good. In room internet is available. Staff is friendly and helpful. Price is great.

"Quiet and Friendly"

5
Mary J, Portland, United States 22/12/2015

Lovely ranch-style architecture and exquisitely maintained facility made for a delightful visit. Off the freeway but very accessible with easy on and off which made our overnight a quiet and serene experience. The allergy-free room was very clean and tidy with no hint of animals, smoke or cleaners. A Cozy Diner next door had great broasted chicken for dinner and the breakfast room is fresh and clean. No hot breakfast like some places, but lots of other choices for hungry travelers. Very nice accomodations!

"Overall"

3
Robert D, Woodland, United States 17/12/2015

The staff was friendly and helpful. The room was extremely small and the bathroom was really small. The location of the room, exterior 1st floor was very close to heavy truck noise which was rather distracting.

"Recent trip"

5
Timothy W, Eureka, United States 17/12/2015

Easy access off of I-5. Large comfortable room. Free WiFi. Very attentive and accommodating staff. Reasonably priced. I and my wife have stayed at this location on numerous occasions and have always been satisfied with the service they provide.

"Easy access from 5 freeway"

3
Penny R, Brookings, Oregon 07/12/2015

This is an older hotel but my room was comfortable and clean however the furnishings are old. The best rooms face outside as the pool are can get very noisy ! The breakfast area is very small with a bad selection of items, however there is a diner next door if you want a cooked breakfast !

"Clean comfortable rooms, great staff"

5
Christie M, Alta, United States 30/11/2015

The room was great, clean, comfortable, nice and quiet. We heard no outside noises at all. Staff was friendly without over-doing it like some places. Helpful with giving directions to stores that we needed. Efficient check in and out.

"Clean and comfortable"

4
Phil H, Woodinville, Washington 14/11/2015

Clean, comfortable and spacious Typical amenities, with a so-so breakfast included. Plenty of parking for large rigs. (we were delivering 2 trucks north) Most of the motel staff were very accommodating. We reported a problem with the drains in our room (water up to your ankles when showering) to an older woman in the morning, but she had an "ol well" attitude. A very nice family style restaurant next door with a varied menu and friendly staff.

"Great place to stay"

5
Robert B, Independence, United States 01/11/2015

Stayed at this hotel due to its closeness to the airport. It was very clean and comfortable. I loved the bed. Ate at the diner in front of the hotel, the food was pretty good. There is also a gas station right next to the hotel for convenient fill up before taking off on the rest of your trip.

"Great for close airport access"

4
Allie J, Omaha, Nebraska 22/10/2015

I chose this hotel due to its location. I wanted to be near the Sacramento airport for a morning flight. The hotel staff was very friendly and the room was clean. Downside: the bathroom. It was very small. The sink/counter is seperate (out in the room) and the shower/toliet are in a room the size of a coat closet, literally. The location is great for airport access, but I probably won't stay again due to the bathroom.

"Good value"

4
Madrigal95640, Ione, California 20/10/2015

My friend and I got a good rate on this hotel; it was clean, quiet and well maintained. The bed could have been a bit softer and the breakfast a little more substantial, but for the price I have no complaints. The location is good and the staff was friendly. Would definitely stay there again.

"Great stop over !!!!"

5
Paul B, Rancho Cordova 20/10/2015

Great location and staff. Walking distance to one of the best restaurants for family style comfort food. Plenty of parking and lighting for night time security etc. The early continental breakfast was fresh and was well serviced . Hot eggs and a breakfast meat would have made it an unbeatable value.

"Nice place"

5
Kris H, Spokane, United States 12/10/2015

Nice place, older hotel, but nicely maintained and close to Sacramento Airport but without the huge cost. Clean rooms, nice hot tubs. Close to food and Steve's pizza, recommended by the front desk.... supper!

"Mixed Reviews"

3
RuNanS, Pacific Grove, California 09/10/2015

This hotel has an excellent location for an overnight between northern California and points south. But it is right off I-5, so take care to select a room on the interior courtyard. The room was a good size and had an effective layout. The outdoor pool was welcome in the 100-degree temps. Staff are friendly and helpful. But hygiene needs some work. There was a child wearing diapers in the pool and in the jacuzzi -- that ended our time there. Later, at breakfast, at least one guest was barefoot in the dining room. These health issues would probably keep us away next time, despite the good location and nice staff.

"Clean and Friendly "

5
Tammie K, Somis 05/10/2015

From the moment I arrived, until the moment I left my experience was wonderful. Very clean rooms, well maintained and pretty landscaping. Breakfast choices were good. Pool area is very pretty. Staff, and I mean everyone was professional, kind, and friendly. I plan on staying here for my many trips I will be making to Davis the next 4 years.

"Good experience. I'd stay here again."

4
Norma W, Eugene, OR, United States 04/10/2015

The courtyard is nicely landscaped and adds to the positive experience of staying at the hotel. Rooms are clean. Decor is pleasant. The staff is friendly. There is some noise from the nearby freeway which can be avoided by turning on the air conditioner. The pool is very small. For the price, I would certainly return for another stay.

"typical of BW properties"

4
Michelle P, Altoona 28/09/2015

The good thing is that this property is typical of BW properties, so you know what to expect. I do not recommend the restaurant next door, and I do not recommend the hotel on the far side. This BW is the place I would recommend if you are staying in Woodland.

"Nice, clean"

4
User 17/09/2015

Much nicer than what I was expecting, given the location. (Woodland can be a little sketchy) Good service, nice room, good price. Overall no complaints. Breakfast could have had healthier options I guess (I would have liked eggs and bagels) but there was a variety of tasty donuts and oatmeal, and fruit.

"Clean room, attentive staff, good breakfast, safe area"

4
User 09/09/2015

We were very pleased with this hotel. The staff was attentive and courteous, the room was clean and comfortable, the complimentary breakfast was tasty and offered a nice variety of items. Lastly, and most important to me, the hotel was located in a nice area so I didn't worry about my family's personal safety or the safety of our car in the parking lot.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.