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Best Western Hotel Town Center Inn,  Weslaco

4.5/5  - basé sur 179 notations.
1005 Fairfield Boulevard, 78596-4774, Weslaco, United States - Voir la carte
+1 956 968 6700

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Coffre-fort
    Coffre-fort
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Note des voyageurs TripAdvisor
Sur la base de 179 avis de voyageur
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Galerie photo :
Idéalement situé au coeur de la vallée du Rio Grande, en bordure de l'U. S. 83 à Weslaco, Texas. Nous sommes à quelques minutes de boutiques extravagantes, de délicieux restaurants et de nombreuses autres grandes attractions de la région. La réserve naturelle nationale Santa Anna et la frontière mexicaine se trouvent à 24 kilomètres seulement. McAllen et Harlingen sont à quelques minutes seulement de l'hôtel. Le Best Western® Town Center Inn est l'endroit parfait pour les voyageurs d'affaires comme les touristes. Découvrez la plage de South Padre Island, faites les magasins jusqu'à épuisement dans les magasins d'usine de Rio Grande Valley Premium Outlets® ou passez la frontière vers Nuevo Progresso, ville frontalière du Mexique. Rafraîchissez-vous dans nos chambres non fumeur spacieuses, chacune équipée de la télévision câblée avec films payants, sèche-cheveux et cafetière. Profitez de notre piscine extérieure et bain bouillonnant, centre d'affaires, salle d'entraînement, salle de réunion, et petit déjeuner chaud, complet et gratuit. Certaines de nos chambres incluent également four à micro-ondes et mini-réfrigérateur. Avec notre centre de fitness ouvert 24 heures sur 24 avec douche et notre service clients exceptionnel, vous serez convaincu que le Best Western® Town Center Inn est votre prochaine destination de votre choix. Réservez votre chambre dès aujourd'hui au Best Western® Town Center Inn, pour un séjour inoubliable dans une situation de choix, le tout à un prix abordable.

Voir les tarifs et les disponibilités

Arrivée le
Départ le
 
Chambre
Chambre 1
Adultes
Enfants

Avis de nos clients


trip advisor img
Basé sur l'avis de 179 voyageurs
Certificate of Excellence
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
108
Très bon
 
47
Moyen
 
12
Médiocre
 
5
Horrible
 
7
En couple En couple 34
En famille En famille 75
Escapade entre amis Escapade entre amis 10
Professionnel Professionnel 44
Voyage solo Voyage solo 8
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
Best Western Town Center Inn,Weslaco
  • 4
    « Comfortable Stay »

    Walking in there was a faint smell of a dirty mop, however; the customer service was fantastic. The room was extremely clean, and our needs were met when requesting additional towels, blankets etc. The room was extremely cold, and housekeeping was very attentive. Four stars because the lobby smelled like dirty water and requested a wake up call @ 5 a.m. - didn't receive until 5:30 a.m.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello IslaDama! Thank you for taking the time to give us some feedback on you most recent stay, by letting us know about your experience with us allows us the opportunity to better enhance your future stay. We have addressed your concerns and implemented better practices to ensure this does not happen again. We value your business greatly and hope to see you again soon. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Great hotel »

    Great hotel location, breakfast, pool, etc easy on and off hwy. Very small but nice pool. Elevator really slow. Staff great. Quiet location. Very clean rooms. Near theater and other activities. Would definitely stay again

    5
    « GREAT STAY! »

    The room was extremely comfortable and the price was amazing. Very clean and well kept grounds. The pool is small but nice. The free breakfast was out of this world...could not believe how great it was. Will definitely recommend this hotel to my family and friends.

    5
    « 5 star service, comfortable stay »

    I came across this hotel by chance after cancelling my reservations at another hotel so we could be closer to my step daughters graduation. We drove all the way from Dallas and upon our arrival we received the warmest welcome from the front desk. Very clean and our room was super nice, I was very impressed. The pool area was perfect and we really enjoyed it. My husband and I slept better than on our mattress at home and sadly had to wake up early the next morning to drive back to Dallas where we live. Breakfast was good, service from morning, noon and night staff the best there is. Great customer service goes a long way, they made us feel welcomed and accommodated us with every thing we needed. Thank you so much for a great stay, this is a hidden gem in the Valley area. If we ever travel there again, this is where we will stay.

    « Best Western T, Manager at Best Western Town Center Inn, responded to this review »
    Hello Summer E! Thank you for your feedback! We appreciate you giving us a try, we were thrilled at the opportunity to provide you with a clean,comfortable room and quality customer service to make your stay with us memorable. It is very rewarding to hear about your stay as it was a total pleasure having you here. Should you ever be back in our area at anytime just let us know and we will have your room ready for you and your family, We will look forward to your next visit to the RIO GRANDE VALLEY. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Recent stay »

    This hotel never disappoints me. I've been staying here for several years. Usually 5-6 days a month. Very clean, nice free breakfast, very good staff. Rooms are very clean. Everything you could possibly need in the workout room. This hotel had an almost complete upgrade a little over a year ago. Arturo's Restaurant is within walking distance. One of the best restaurants in the valley. Best margaritas on the planet.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Lopaka19! Thank you for staying with us and choosing BEST WESTERN of Weslaco. We appreciate your years of loyalty with us and wish to express how much that means to us. It is always a pleasure having you here with us and we are glad that you are pleased with our amenities and service. Clean rooms and quality customer experience is what we stride on and we are thrilled to have the opportunity to make every experience with us as memorable as the last. On behalf of our entire team here at BW Town Center Inn we hope you have a great day and wish you safe travels. We will look forward to you next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Best place to stay in Weslaco, Tx. »

    The hotel is close to a number of restaurants, and shopping stores. Also, it is located close to Harlingen and McAllen, Tx. for additional shopping and restaurants. If interested, it is located approximately twenty minutes away from the Mexico boarder.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Goldfish70! Thank you for your feedback, we are glad to hear you were able to take advantage of our location and the many things to do all around us. We appreciate you sharing your experience and providing tips for future guest. Thank you for making BEST WESTERN the "best place to stay in Weslaco".We are looking forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    4
    « Very Nice Hotel »

    Very clean hotel with newer decor and amenities. Good and hot breakfast daily. Nice gym and laundry facilities. Nice pool and pool area. Easy access to major roads, highway, restaurants and retail stores.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello David G! Thank your for staying with us, we are thrilled you enjoyed your stay and found our location and amenities convenient, it is rewarding to hear about your experience. We appreciate your loyalty and look forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Amazingly Caring Service »

    We have stayed at this hotel several times since it became a Best Western, and many times before it took over new owenership. This time was not for pleasure but because a dear family member had passed away. The staff at the hotel was so amazingly caring and accommodating! From fresh towels to borrowing a pencil for my kids to do their homework, they went above and beyond to make our stay perfect for all of our family and friends that were staying there this week. The breakfast was hot, plentiful and delicious! Staff was courteous! Rooms were spotless and comfortable! This is the ONLY place we will ever stay in Weslaco!

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Melissa S! Thank you for taking the time to let us know how we are doing, your feedback is a priority and helps ensure all your needs are met and exceeded while staying with us. On behalf of out entire team here at your BW of Weslaco we are deeply sorry for your loss and our prayers go our to you and your family. We understand these times are extremely difficult and we are glad we were able to provide you with a clean comfortable experience all things considering. Thank you and your family once again for your loyalty as it is always our pleasure having you here. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Great place wonderful staff »

    I highly recommend this hotel. It is truly best of the best in Weslaco. I stay in this hotel whenever I travel to Weslaco. The rooms are well-kept and quiet. George (Manager), Jason, Heidi, Monica, John, Mari, etc. are very professional and understanding. The hot breakfast is another great feature of the hotel. The rate is just right!

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Monica R! Thank you for your letting us know how we are doing, as you know it is always a total pleasure having you stay with us. Our team always looks forward to your stay with us and anticipate your arrival. Your comfort and loyalty mean everything to us, you have really became a part of our BEST WESTERN family. Thank you very much for your kind words. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Comfortable, modern, clean »

    We stayed 3 nights and had a great experience! The staff was friendly, the room was comfortable and clean, the hotel was updated, and breakfast was good. We had an issue with our comforter when we first arrived, and the staff quickly responded and went above and beyond our expectations. Highly recommend!

  • 5
    « Nice place great staff »

    Our family had a funeral to attend in Weslaco and had to go without much arrangements. BW Town Center gave is the best rate because of our situation. We had a nice, comfortable, clean room and made everything so much better. The staff was helpful and accommodating to our needs in such a hard time. Very pleased!

    5
    « COMFORTABLE, QUIET, CONVENIENT »

    We stayed two nights at this hotel - and it was one of the best stays in recent memory. Our room was well laid out with a sofa and a lounge chair plus a king bed. It was extremely quiet as there was little noise within the hotel or from the nearby highway. The WIFI was excellent and the complimentary hot breakfast was very good - although on the first morning, the eggs served could have been hotter. All of the above at a convenient location and reasonable price.

    5
    « Birding in the Valley »

    This hotel is a recently remodeled Fairfield and is very nice. This was a return trip to the Valley for birding. I decided to give it a try from our usual spot and the choice was good. It is accessible to Weslaco birding spots as well as other birding spots which require a further drive. This hotel was clean and comfortable. The front desk is pleasant and the lobby is nice. The breakfast was good and coffee is generally available throughout the day and evening. We are decaf drinkers which can sometimes be hard to find. The drive entry into this hotel can be confusing at first as from one side it requires a cut through an adjacent parking lot. Once you get that down, there is no problem. We had stayed at this hotel before it became a Best Western so we were familiar with the location. Wi-Fi was good as was the A/C unit which was quiet. Our room on the second floor overlooked the pool area. While you can see the highway from the hotel, there is no road noise. The ice machine was on our floor but at the end of the hall so there was no noise from the machine either. Breakfast was good and varied. The hotel kept the breakfast area tidy throughout the serving time. Pick a table near the window as it looks out on the pool area and there are trees on the far side and you might just see a bird. This was a good choice for us and we will stay at this hotel again when we return to the Valley area.

    4
    « Great location »

    Stayed here for a week in the King Suite. Very nice and spacious. Close to restaurants and movie theatre. Only down fall was the computer in the lobby was working on and off but the front desk person was nice enough to let us use his to print off boarding passes. Breakfast was good and well stocked. Would stay here again.

    5
    « Nice, convenient hotel »

    Stayed here for business travel. Hotel is located just off the expressway. It is also within walking distance to two great restaurants. Staff was very friendly. Breakfast was good and had a nice variety of hot and cold items. Room was very comfortable.

    5
    « 3-Night Stay »

    This hotel has been remodeled and was very clean and comfortable. Breakfast was good and the staff very friendly. Would definitely stay here again. We used this location for a birding trip and it is well located, close to the freeway and close to key birding spots. Have to say it was also very close to a great restaurant...Arturo's.

    5
    « Great Place to Sray »

    The staff, location, amenities and cleanliness are hard to beat. The staff was friendly and very pleasant to deal with. We would stay there again when we are back in the area. The suite that we had was spacious and had everything we needed and then some. Housekeeping was thorough and friendly as well.

    5
    « Nice remodel »

    We have stay at this property many times in the past when it was a Fairfield Inn. This was our first stay in more than 5 years and it is now a Best Western. I am delighted to say that it is a great improvement under new ownership. Decor has been updated and it is smart and comfortable. Standouts include the hearty spread they serve for breakfast daily (included in room rate) and the large, HD TVs in the rooms. Our stay was very comfortable and satisfactory.

    5
    « Very pleased »

    Our room was very clean and comfortable. In fact, the conference room was available and the breakfast area was very clean as well. The attendant was friendly and very helpful. The breakfasts were good each of the days we stayed at the hotel.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Diana H! Thank you for giving us some feedback. Our team and i are thrilled to hear your experience with us met your expectations and our accommodations were to your convenience. We stride on superior guest services and ensuring your stay is comfortable and worry fee. It was a pleasure having you with us and look forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Business Clerk »

    it was great place to stay very clean and very modern. all the staff is very friendly i felt very welcomed. The manager was very professional and helpful. If i were to travel down there again this is where i would stay.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello karlas06521IF! Thank you for choosing BW Town Center Inn of Weslaco. It was our pleasure accommodating you on your business trip. We cannot express enough how much your loyalty to our brand means to us. On behalf of our entire team we would like to extent to you a warm invitation back anytime you are in our area. We hope to see you soon. BEST WESTERN Town Center Inn General Manager George Sandoval

  • 5
    « Good Experience »

    Overall experience at the hotel was very pleasant. Had no complaints whatsoever. Would definitely recommend Best Western to any of my acquaintance s when they go traveling. The commitment to excellence is definitely visible in every area.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Xynda! Hearing about your experience while staying with us is very rewarding to us and look forward to the opportunity to provide you and your acquaintances with a clean, comfortable room with quality service to match. We appreciate you taking the time to let us know how we compare. We hope you will come back and see us soon. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Good »

    Good service great location staff was very nice breakfast great had no problems taking in no problem preserving room over the internet room wants well kept clean beds were very comfortable had a great night sleep

    5
    « Christmas trip »

    Everyone here was very friendly. We checked in the night before Christmas Eve, checked out Christmas Day. Even though it was holiday, the staff never made you feel that they were upset they had to be there. The rooms were very nice, quiet and clean! We would definitely stay there again!

    5
    « Great Clean place »

    I was surprised to see how clean it was. I have stayed at a few different places in Weslaco and this was by far the nicest. I would totally recommend this hotel to anyone that is going to Weslaco Texas.

    5
    « nice hotel »

    really great hotel, I was very surprised it was not a best western plus, the breakfast was way above average and everything was very fresh and clean. the location is perfect between edinburg and harlingin . Heidi was very helpful and professional at the front desk, I will stay here every trip to the valley

    5
    « Imoressed »

    Great stay. Room was clean and so was the entire hotel. Jason was very pleasant and informative. Fitness center was awesome. Very rarely do you find a hotel fitness center that has free weights. We will definitely stay again

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Jackeym2017! Thank you for taking the time to let us know how we are doing. Your feedback is very important to us and we appreciate you sharing your experience. It is always rewarding to hear we met your expectations while staying here. We hope to see you soon again. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Great Picks! »

    The main reason I stay here is because the people are wonderful. They always go the extra mile to make your stay comfortable. The suites are awesome and the breakfast buffet is delicious. It is also convenient to all of the Valley.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello 969lupel! As you know it is always a pleasure having you here with us and always look forward to your arrival. We are so appreciative of your loyalty to our hotel and glad you are comfortable here. The staff and i enjoy having you stay with us and take pride in making every stay with us as memorable as the last. Thank you! BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Great service! »

    The manager at Best Western Town Center Inn has assembled a great team, so kudos to him. Every member of the staff is friendly, helpful, and always ready to accommodate the customer's needs. Their workout room is well equipped, clean, and available 24x7. I always have work to do when I get back to the hotel, and their desks are big enough to get work done, the chairs are super comfortable, and their Wi-Fi is always up. Thank you for the great service!

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello vrdec! You are most welcome, it is our pleasure ensuring your expectations are met and i want thank you for taking the time to let me know how the staff here is doing. It is very rewarding to hear about your experience with us. We work hard to make sure everything is in place to make your stay with us as comfortable and convenient to you as possible so you can relax and enjoy yourself, worry free. We are thrilled that you found our accommodations to be up to par with your standards. This is very important to us. We hope to see you back soon. BEST WESTERN Town Center Inn General Manager George Sandoval

    4
    « Clean, beds super comfortable, good value »

    In town for visit with family, this served our needs totally. Clean, beds super comfortable, good value. Front desk staff very congenial and conscientious. Convenient to nearby restaurants and to freeway to get around easily

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Holly C! Thank you for the kind words and glad you had a great experience with us. Your loyalty to our hotel is very much appreciated and we hope to see you soon again as it was a total pleasure having you here with us. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « The Best hotel we have stayed »

    This is one our favorite hotel we have staye. Quality service, excellent food, best employees. The rooms are very modern, big tv, very well maintained, always clean inside and outside. Best prices in town

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Jose A B! Thank your for your feedback, it is awesome to hear we have made your favorites list. This is a huge compliment, thank you. It is rewarding to hear our hard work and efforts pay off. Glad you had a comfortable stay with us and hope to see you back soon. BEST WESTERN Town Center Inn General Manager George Sandoval

  • 4
    « Great last minuite get away »

    Very satisfied with the hotel. We will come back. Room was clean. Bedding was clean and in excellent shape. Hotel staff was very accommodating. Great location to the party we attended. Parking lot was nice and bright at night.

    5
    « Convenient location and comfortable »

    Room was clean and comfortable.Maid did forget to replenish towels one night and toilet paper one other night. Desk staff generally very attentive. Location adjacent to US-2/Expwy 83, plenty of restaurants close by, location was quiet and well-landscaped. For the price, this hotel is a good deal.

    5
    « nice place to rest »

    had a very nice time at this hotel. breakfast was good. Pool had too much chlorine but had fun in it. Lobby nice. rooms clean and neat. tv good size. air conditioning good. Used couch sofa for kids. had everything I asked for.

    5
    « Great Hotel, Great Location »

    We had a very nice experience at this hotel. Very clean, quiet area and friendly staff. Great location with lots of restaurants (both fast food and sit down) and stores within a very short distance from the hotel. Would definitely stay here again!

    5
    « Great Stay »

    I loved the stat, the rooms/ hotel was updated above and beyond. Could not ask for better at such a great price. Would recommend to anyone in the area, also had lots to do food and shopping in the area also

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Mleymar143! Thank you for your recent survey we appreciate you taking the time to let us know how we are doing. It is always rewarding to hear about your stay and thrilled you had a great memorable experience. We appreciate your feedback and look forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    4
    « Evacuation destination »

    Got there had the wrong room I asked for, but the next day we got it since most people left the next day. Loved the breakfast and staff was helpful. Also got to stay in the same room when we ordered again for an extra day.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello amynicoledoty! Thank you for sharing your feedback with us as it is very important hearing about your experience. This lets us know how we are doing and helps us greatly better accommodate our future guest. We were thrilled at the opportunity to have you here and glad we met your expectations despite the circumstances back home and the reservation error. It is great to hear you are back home safe. Keep BW Town Center Inn of Weslaco in mind next time you are down here visiting "the valley". We are here to help. Thank you for your loyalty. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « A jewel in a sea of urchins »

    Foremost, I extend my appreciation for George S. for his attention to my needs. The staff worked very hard to attend to all who had evacuated from impending danger upon the Gulf Coast region. Especially the woman who attended the breakfast in the morning for all the guests. I also appreciate the attention the maintenance man who pitched in where he was not required. I recommend all who receive such attention to compensate those who serve one's needs as I have done. Thank you to all the staff at the Weslaco BW! The only draw back was the business center.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Darrel F! Thank you for taking the time to provide us with some very important feedback. Love the title and glad we met your expectations in your time of need. We work very hard to be able to provide you with a memorable experience you can take back and share with others. This will also help improve our service and amenities. Your loyalty to our brand is very much appreciated and look forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Great place! Great price! »

    As far as hotels go it was new looking, people were nice, everything worked, and it was in a great location. The price was so good we upgraded to a suite and we were not disappointed. Everything was clean and nice and parking was super close.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello T4650INsarahp! We appreciate you sharing your experience with us as we work hard to ensure your stay exceeds your expectations. We are glad you found our location and amenities to your convenience. It is nice to hear and we want to extend to you a invitation back whenever you are in our area. We will have your room clean,fresh and ready with a hot breakfast in the morning for your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « great stay for the weekend »

    great staff and great rooms... very quiet and great tv. very clean lobby and hotel grounds. a/c was quiet and cool room. great bed and pillows. the towels need a little bit of upgrade other than that its a great place.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello g9682SXmariod! Great to hear you enjoyed your stay with us here at your BW Town Center Inn, where we stride in quality service and offer a clean comfortable experience. We want to thank you very much for taking the time to share this with us. Your feedback is very valuable to us and will be used to greater enhance your experience for you and our future guest. BEST WESTERN Town Center Inn General Manager George Sandoval

    1
    « Ants in two queen beds in two different rooms »

    The first room we stayed in overnight had an AC unit that wasn't working too well. The room was a warm, but we lowered the temp and decided to let it try and cool down. We spent the night there and it never really got colder. So the second day I let the front desk know and they moved us. With all that comes with a funeral we were out late that day and when we came back to the room we went straight to bed. In the morning we all woke up with bites on us. We checked the bed and there were some ants under the pillows and up top by the headboard. My boyfriend and his niece have mild allergies to bites and they swelled up pretty badly. So again I tell the frog desk. She offers a discount and a new room. But never offered an apology or anything. While we are getting ready for the viewing and mass, we're also trying to switch rooms. I grabbed some of my bags, went into the next room and checked the beds. This time the ants weren't even under pillows or sheets, they were right in top of the comforters. I called down to the front desk and let the girl know and she said she would be right up. She came in and handed me the key to yet another room, again not offering an apology or even asking to come in and see the ant problem, which leads me to believe we weren't the firsts who this had happened to and they weren't surprised to hear about it. At this point I told her we're not staying here another night. That was the third room and we had a lot more pressing matters while we are in town than to keep switching rooms. She just says "okay, well I won't charge you for last nights stay." Again, no apology, sincerity or showing interest at all in customer satisfaction at all. We load up and go check out, and find out she had charged me for both nights at a "discounted rate" (which is about less than $10 a night). I ask about the second nigh which she said she wouldn't charge us for, and her response is that she couldn't get it approved by her manager because I didn't tell her until in the morning. Had I made her aware of the problem before we went to bed she could've maybe done something! I wasn't aware I needed to bring this to their attention when I myself didn't know it was even a problem. Like I would let loved ones, including a child sleep in a bed, get bit on purpose just to try and get a free stay! Again no apology or attempt to correct a situation which I am pretty sure they themselves where aware of. I have pictures to prove this and only with Facebook would let me add this to reviews. If you're traveling to Weslaco try the Holiday Inn down the road. At least here they worked to accommodate me with an early check in so we could drop our things off before the funeral.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello eort88, Thank you for taking the time to leave us some feedback, your time and loyalty is very important to us. I would like to start off by apologizing on behalf of our entire staff for not exceeding your expectation. We are deeply sorry for your experience while staying with us. We have taken action and addressed these concerns immediately and can assure you this is not a representation of how we conduct business and will not happen again. We have placed proper precaution to prevent such a incident from occurring to you or any of our loyal guest. I cannot stress enough the disappointment for letting you down. We hope to regain some of your loyalty to our brand have another opportunity to providing you with a quality experience for you and your family.

  • 4
    « friendly staff and good price »

    We stayed at the hotel for a week and it was definitely a good price for the room. We were disappointed that they did not have any rooms with 2 queen beds left so we had to stay in a suite. The suite was ok. It had a bed and a queen sofa sleeper in it. We also requested a rollaway bed. The staff member at check in was very helpful and pleasant. We were able to take advantage of the hot breakfast at the hotel a couple of days. The food was ok but the eggs were often tasteless. The weekend hours were 7-10 but the weekday hours were 6-9 which is early if you are on vacation and trying to enjoy sleeping in sometimes.

    4
    « Nice hotel, close to everything »

    We went down for a swim meet and were pleasantly surprised at how nice the hotel was. It was very close to the expressway and there were lots of choices of restaurants to choose from. We will definitely stay here again.

    5
    « Awesome stay »

    The hotel was very clean, quite and relaxing. The location was very convenient to shopping and restaurants. Even a movie theater a short walk away. I would recommend highly if you are traveling with children. A full breakfast bar makes feeding the kids effortless.

    5
    « Nice hotel »

    Great place to stay and comfy bed, hotel staff was on point with checking in and their customer service. Great quality for the price and really nice room. Easy access right off the highway with good restaurants close by and movie theater within walking distance.

    5
    « Weslaco for shopping »

    This is a newer hotel. The staff is very friendly, efficient, and knowledgeable. I have stayed many times in Weslaco and this hotel is very comfortable. It is mostly Situated in the center of shopping in Mexico, an outlet mall and "strip" malls with many stores.

    5
    « Amazing! »

    The front desk clerk Jason Horton was amazing! He was so helpful and friendly. He gave us directions and advice on places to go. He also helped us change our reservation so we could stay longer. The hotel itself was clean and well maintained daily.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Michelle W! We appreciate you taking the time to let us know how we are doing, Your feedback is most very important to us as it help us understand your needs and enhance your next visit. We stride in providing you with a clean, comfortable experience and quality service with a smile. It is great to know that Mr. Horton met your expectations and made you feel at home. Thank you for staying with us and we will look forward to seeing you soon. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Mexico trip »

    Third time to stay here and never been disappointed. Clean room and nicely decorated, safe area, good value and awesome helpful staff!! Close to our destination and easy to get back and forth to restaurants and shopping.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Jerry M! Thank you for your compliments they are very rewarding to the staff here and myself. It is great to know your times with us are memorable and your loyalty with us is extremely appreciated. We always look forward to you next stay and always excited at another opportunity to provide you with another great experience. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Very Clean - Looks New »

    This hotel was previously the Fairfield. I noticed the new name & made reservations. The hotel looked new. It was very clean, beautifully decorated, priced reasonably & conveniently located. We were extremely pleased with the accommodations, size of room, breakfast, personnel & cleanliness. Will definitely stay here again.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello MarthasS2281GR! Glad you had the opportunity to experience the new Best Western in Weslaco and had a great stay with us. We are thrilled you found our accommodations and location to your convenience as it was a pleasure having you here. Although the name changed, our quality of service and our main goal to provide you with the best night sleep in a clean comfortable space has remained. Thank you for giving us a try and we look forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Great clean comfy!! »

    Very clean and nice room...tv remote was even in a clean bag! Our room was near the pool, but you could not hear any noise. The only noise we did hear was from the ice machine which was right outside out door, but it was not used too much. Beds were very comfortable as well as the pillows. The double bed room had a small desk which was nice to be able to use. All smelled nice and clean !

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello CynthiaM5698RE! Thank you for choosing BEST WESTERN Town Center Inn of Weslaco. We are thrilled to hear about your stay as it was a total pleasure having you here with us. It is rewarding for the staff and i to know you experience a clean comfortable stay and found our amenities to your convenience. On behalf of the entire team here at your BW we hope you see you soon. Thank you again for your feedback. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « HAPPY customer!! »

    We love this place their breakfast is great with a nice view of the pool, workers are so nice and helpfull. The reason for our last stay was simply to relax and swim and we took our grandkids we ALL had an awesome time!! Certainly will be back

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello Isabelh626! Thank you for sharing your experience with us, we are glad you had a great stay with us and got a chance to enjoy some of our amenities like our swimming pool and hot breakfast in the morning. It is a honor to hear that you will return as your loyalty is very much appreciated. We look forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

  • 5
    « Best Best Western »

    This isn't a 5 star hotel/Inn. But you'd be hard pressed to find a nicer Best Western anywhere, hence the 5 star rating. The place looks very new or recently constructed. We stayed in a room with a king bed. The bed was very comfy and we slept great. The air conditioner quickly acclimates the room to whatever temp you set it to. Room had refrigerator/freezer a microwave and a large flat screen TV. Decor was clean and fresh. Breakfast had buttered scrambled eggs and sausage patties as well as a large selection of traditional continental items (waffles, fruit cereal, etc). If you're coming this way you'll be happy you stayed here, especially considering the price!

    5
    « Home away from Home »

    They have the best staff, always there to help in any way they can. Always have coffee and creamer. I love my coffee!!! Rooms are clean and beds are great. The breakfast is great, egg cereal and waffles and all the toppings. Just a great place to stay, HOME AWAY FROM HOME.

    4
    « Good Place »

    Had a hot water issue, but just had to let hot water run a little longer...great room and personnel was great. Great breakfast. Good wi-fi. All in all this a great place. We stayed in one of the handicapped rooms, because my wife needs that. The room was excellent.

    5
    « Excellent for the price, and everything else. »

    Checkin and checkout were fast and easy, the room was clean, the towels thick and plentiful, the water hot when needed, the AC easy to control, the breakfast excellent (eggs, sausage, waffles, yogurt, juices, good coffee, fresh fruit, etc, etc), the walls thick enough that I heard no other occupants and no traffic even though the room was on the ground floor facing the driveway and parking. Altogether, an excellent place.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello LadyTraveler_11! Thank you for taking the time to let us know how we are doing, your feedback is very important to us. Providing a great experience with quality service, convenient amenities and clean,quite room is what we pride in so it is very rewarding to hear that this was reflected during your stay. We look forward to your next visit as it was a pleasure having you stay with us. BEST WESTERN Town Center Inn General Manager George Sandoval

    4
    « Comfy & Quiet Hotel »

    Check in at this hotel was fast and easy. Facing the breakfast area, the public restrooms are to your right and the ice machine is to your left. Our room had everything we needed for a comfortable stay, I will include pics. They have a small refrigerator with a separate freezer on top, and the freezer is large enough to hold your ice bucket. For breakfast, they have scrambled eggs with chorizo, plain scrambled eggs, sausage, bacon, tortillas, a variety of salsas, waffles, fruit cups, yogurt, cereal, make-your-own oatmeal, raisins, brown sugar.

    5
    « I'm Speechless! »

    What can i say? This was my first time staying in the Weslaco area over the course of 4 days and i was absolutely blown away. I checked in late after midnight and the young red haired lady working over night was very sweet and kind and offered me a bottle of water and she even signed me up to be a rewards member. Every morning breakfast was put out bright and early, they had fresh scrambled eggs. i was very surprised that the eggs were made from scratch, i didn't know hotels did that anymore, i was very pleased. They also had an assortment of meats, cereals, oatmeal, teas, and hot Texas shaped waffles! My daughters loved them. The decor was very modern and vivid yet i felt as if i was at home in comfort the entire time. I will be stopping by the valley more often and although i work in Harlingen Texas which is a 40 min drive away, i will be choosing to stay at this location. All staff are very friendly and all of my needs were met. I look forward to seeing you all again soon!

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello erickcrabs2017! Thank you for staying with us while on business. Your feedback is very important to us as it helps us keep our guest happy. We enjoyed hearing about your experience and glad you found our service and amenities to you and your families convenience. It is a huge compliment to our entire team and myself hear that you chose to stay with us while working in a different city. We value your business and appreciate you taking the time to share this with us. We will look forward to seeing you again on your next trip down to the RGV. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Best hotel in the weslaco area »

    All staff was very professional in what they do. Great location next to the shopping center. Breakfast was awesome fresh eggs and bacon. Breakfast abassador was super nice. Ill be staying here again with my family

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello beautiful3769! Thank you for taking the time to let us know how we are doing. It is very important to us as we value your business and your feedback. We are pleased to hear that you enjoyed our service and amenities. It is good to hear that you will be back to stay here at BW Town Center Inn with your family. The entire team here will be looking forward to your next upcoming visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Best Western Weslaco »

    Awesome Hotel 5 stars Clean 5 stars Modern 5 stars Great Staff 5 stars Will definitely be staying here every time I go South. I it close to the border, close to the beach, close to San Juan Church. Conveniently located to so many places and easy to find.

    « Best Western T, General Manager at Best Western Town Center Inn, responded to this review »
    Hello 9alfonsos! Thank you for your feedback it was a total pleasure having you here with us. We are so glad you enjoyed your time with us as well as we did. We would be thrilled to have you back anytime your in our area. It is rewarding to hear about your loyalty to our hotel and brand and look forward to your next visit. BEST WESTERN GENERAL MANAGER GEORGE SANDOVAL

    5
    « Great stay, great service....loved it! »

    This hotel blew me away on the internet with its pictures and its economical prices....and to my surprise upon arrival at the hotel..it looked exactly like the pictures on the internet so I was already happy when I checked in. The staff was great starting with George who made my welcome very friendly and we spoke every morning thereafter. Also Monica, who made sure that I had what i requested with towels and wash clothes and last Maria, the cook who went above and beyond to ensure that her customers were happy....wonderful staff, rooms were excellent and looks again just like the pictures on the internet...shopping areas within walking distance and the Mongolian place in front of hotel was great with great prices. I would stay here again and again and again...the next time I'm in the area I know exactly where I'm staying ...Best Western Town Center Inn.....great job you all!

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello jammieblunt! Wow! It is awesome to hear how memorable your stay with us was thank you for taking the time to let us know about your recent stay. Your feedback is very important to us and will be used to greater enhance your experience while staying with us. The staff here at your BEST WESTERN Town Center Inn strides in understanding our guest needs and make it a priority in providing you with a comfortable,clean room with quality service every time. We hope to see you and your family soon, let us know next time your in our area. We will have your room ready for you. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Great Hotel »

    This is a very awesome hotel. Customer services is excellent. Big shout out to David and Monica. Very attentive and great customer skills. This has become the hotel that I continue to book while visiting the valley.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Mable S! Thank you very much for your kind words in regards to your recent stay with us. It is a huge compliment to hear about your loyalty to your new found place to stay while visiting our area. Glad to know your experience was as memorable to you as it was to us. It was a pleasure having you here with us and we will look forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

  • 5
    « Weekend Getaway »

    We had a very comfortable stay! The hotel is easy access to many restaurants and express way. Staff is very helpful and polite. I would recommend this hotel. We plan to come back and stay next time we visit Mexico again!

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Sandra V! Thank you! we appreciate you taking the time to share your experience with us. We are glad to hear you found our amenities and location to your convenience. It was a pleasure having you stay with us and we hope you to see you soon. Thank you again for your time and loyalty. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Very comfortable, very new. »

    Totally redone hotel, essentially brand new and very comfortable.They have done an excellent job on furnishings and amenities. Staff is very friendly. I plan to return when visiting my family. Breakfast is a bonus.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Andre D! Thank you for your feedback about your stay with us, we are thrilled to hear you liked our new look and were able to take advantage of our location and our new look. The staff and i enjoyed having you here with us and wish to extend a warm welcome any time you are in our area. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « great addition to weslaco »

    This hotel is a wonderful addition to the community of Weslaco. wonderful location, restaurants and bars and shopping nearby. it has been updated and is well done. Staff is exceptional and very friendly. pretty good breakfast and rates very fair. nice little pool area and easy to walk in the area.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Judy M! Thank you for your review, it is rewarding to hear about your experience with us. We are glad to know you enjoyed your stay and were able to experience the service and the comfort of your BW Town Center Inn. We hope to see you soon, we will look forward to your next visit as it was a pleasure having you stay with us. BEST WESTERN Town Center Inn General Manager George Sandoval (956) 968-6700

    4
    « family wedding »

    I liked the size of the room and how it offered all the daily essentials for living. It included an iron, ironing board, hair dryer, refrigerator, and microwave. The room was clean and the amenities were easily accessible. The staff was helpful and friendly too.

    5
    « Quiet friendly »

    We stayed one night, swam,slept and ate breakfast. We brought in cold food and the room had a nice refrigerator/freezer so we were very happy. The microwave was great for popcorn and the towels were very soft and absorbent. The bathroom was upscale and neat. I requested a handicap accessible room. They didnt have a low entry bathroom ours had hand bars and the sink was clear for approach.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Jenniephotoprincess! Thank you for staying with us, we appreciate your feedback. It is rewarding to hear about your recent experience with us. We are thrilled you enjoyed our service and amenities as we take pride in ensuring you and your family have a great quality night sleep and a full hot always fresh breakfast in the morning. It was our pleasure having you here at BEST WESTERN Town Center Inn and welcome you back anytime your in our area. We look forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Best breakfast at ANY hotel, EVER!! »

    I'm a frequent traveler and have stayed at many different hotels across the country, even other Best Westerns. This hotel was the only hotel I actually enjoyed breakfast at! The eggs were real eggs, there was homemade salsa available. The chopped fresh fruit was so ripe and delicious! If there was one competitive advantage this hotel had besides the clean look and modern feel to the hotel, the breakfast absolutely made it stand out!

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Christina H! Wow it is great to hear about your recent stay at BEST WESTERN Town Center Inn, thank you for taking the time to share your experience with us. It is rewarding to hear your feedback and glad to know you had a great night stay with a hot and always fresh breakfast in the morning. We are thrilled you enjoyed it. We hope to see you again soon on your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Great Place to Stay »

    Staff was very friendly and helpful. Room was very clean. Breakfast was better than most hotels. Only negative is that there aren't any signs posted off the main road. It was a little difficult to locate the entrances.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Sabstark69! Thank you so much for sharing your experience with us. Your feedback is very much appreciated. It is good to hear you had a great time and enjoyed our breakfast as it was a pleasure having you stay with us. We hope to see you soon again. We will have our new street sign lit and room ready for you. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Great Place to stay »

    Hotel was very clean and quiet. Location is good. Hot breakfast was tasty. Staff are professional, helpful and friendly. The rooms are well equipped. The only negative thing I have to say is that the rooms are a bit too small.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Bob B! Thank you for your feedback, it was our pleasure having you here. It is good to know you were able to take advantage of our amenities as well as our location. Providing you with a quality stay and service is what we pride ourselves on so it is great to hear got the opportunity to stay with us and experience it. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Home Away From Home »

    Working in South Texas the past four weeks and have stayed at this place. We have about another month to go and nothing but good to say about the staff. No It's not a five star hotel but even those have issues and if you look hard enough you may find some things to complain about here as well. I always look for a comfortable place to stay with a decent breakfast for my team when we travel but it has to fit in our budget. Our first day there the manager asked one of my worker to talk to me about setting us up for a corporate rate. Most place you have to fight for better rates. Breakfast is good. All of the front desk employees are friendly, house keeping staff is trust worthy and really good. They have a nice small work out room with plenty of weights and a couple of exercise machines. Would definitely recommend this place for what ever reason you have to travel to or through Weslaco.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Mr. Pedro S! Thank you for taking the time to share this experience with us, it is our pleasure having you here. I am glad we were able to help you and your crew out and made your stay comfortable as well as memorable. From all of us here at BEST WESTERN Town Center Inn we have really enjoyed your company staying here and appreciate your loyalty to our brand. It is a huge compliment to hear you consider us your home away from home and want to let you know we are always here for you. You and your crew are more than welcome to stay anytime your in our area. We will look forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Weslaco Gem »

    For value and quality care stay here its awesome! The m orning Breakfast great the staff very friendly and helpful the property is located walking distance to food and entertainment ... we will be back

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Abel V! Thank you for taking the time to provide us with your feedback on your recent stay with us. It is a great to hear about your experience with us while visiting the RGV and good to know our location and accommodations are most convenient for you and your wife. On behalf of our entire staff from your home away from home here we extend to you a very warm welcome back anytime your back in our area. BEST WESTERN Town Center Inn General Manager George Sandoval [email protected] (956) 968-6700

  • 5
    « Family »

    Excellent!! Perfect location for a family gathering. Staff very helpful and courteous. Check in and reservation was correct. Service of housekeeping were helpful. Breakfast a plus. Total service was great- highly recommend.

    5
    « Bob »

    Newly renovated hotel is well done. Very clean inside and outside. All new beds, tubs/showers, desk, chairs, carpet, tile and cabinets. Staff is excellent. Free hot breakfast is a real plus!! Located in the middle of the Rio Grande Valley with plenty of excellent restaurants nearby. Prices are very reasonable. Will certainly be staying here on my business trips!!

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Bob! Thank you for taking the time to give us your feedback on your current experience here at BW Town Center Inn. We are glad your stay was excellent and you were able to take advantage of the convenience of both our amenities and our local discounts amenities with our neighbor restaurants. Thank you for considering to stay with us again as we value your business and look forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval [email protected] (956) 968-6700

    4
    « July Stay »

    This property never disappoints. The staff is always friendly and professional, kuddos to the GM for running such a great place. We have had summer camps for special needs children, and had our med staff stay at this property. They had nothing but good things to say, they used the pool, had breakfast and complimented our choice of hotels. I chose to stay because we had a late night planning session and early morning meeting planned, the room was awesome, comfortable and as always very, very clean.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Helllo Snork114! Thank you for your feedback, it is nice to hear about your stay with us. We appreciate the compliments and have truly enjoyed having you here. On behalf of our entire staff here at BW Town Center Inn we would like to extend to you a warm invitation to come back and visit us. Hope to see you soon. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Facility very clean; staff very polite and helpful. »

    First room was on 2nd floor - next door to very noisy guests with loud tv. Not many guests in hotel at all, so they moved us to a "quiet room". Suggestion - if you don't have many guests, put them far apart.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Roberta W! Thank you for staying with us and sharing your experience. This help us provide you with a greater stay on your next visit. I have taken your recommendation on our rooms and have applied this when selection rooms. We hope to see you soon and are looking forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Awesome staff and location »

    Staff top box, cleanliness excellent, location has two restaurants next door and a movie theater within walking distance. Centrally located in Valley and little over an hour away from the South Padre Island.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Lalaadventure! It is great to hear about your experience with us while staying at BW Town Center Inn. We appreciate the feedback. Glad you were able to take advantage of our location and surrounding amenities. Stop by and visit us on next time your in the area, we will have your room ready for you. BEST WESTERN Town Center Inn General Manager George Sandoval

    4
    « Family trip with a teenager and toddler. »

    Customer service agents were very polite and accommodating. Room was clean and spacious. Air conditioning worked well. Pool looked clean. Hotel had been recently renovated. Sofa bed was comfortable. Portable crib was a welcome amenity.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Sadie V! Thank you for staying with us while visiting our area. It was a pleasure having you here and hearing about your stay.We hope you will stop by and visit us again soon as we have added several new amenities for you to enjoy. BEST WESTERN Town Center Inn General Manager George Sandoval

    4
    « Great hotel and staff »

    We ended up staying here for about 8 days. The staff was great and the rooms modern. Convenient location to US83 but far enough away that freeway traffic noise was not an issue. I found the breakfast to be just so, so but plenty of cereals, milk, coffee if you don't want eggs,bacon or sausage. Give a special thanks to Monica, Joel, and Jorge for making our stay enjoyable.

    5
    « Beautiful Hotel, Great Breakfast, wonderful staff! »

    I had never stayed at a best western before and i can say without a doubt because of my stay here i'm a fan of best western now. i hope that they're all this upscale and nice. the front desk told me that they had recently renovated and you can tell! everything in our room was brand new and the TV was huge. We went the pool only once and it was nice out. Breakfast was good they had a variety of items such as eggs, bacon, sausage, and waffles. all of the Front Desk staff were so helpful and nice made me feel like i was being taking care of. The morning guy was very kind and helpful during check out he offered me a couple of water bottles for my long trip home. it was great stay, next summer this is the place i will choose to come back too.

    5
    « The Best »

    We loved the place it was really elegant and clean, staff was really friendly and the breakfast was awesome and delicious. we are definitely coming back and the price is just perfect for the quality we received

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Mr. Jesus G Thank you for your compliments, we appreciated you taking the time to let us know about your BW experience. It is rewarding to hear that your stay with us was enough to consider coming back to us. Your loyalty means everything and we are thrilled to of gained it. We are looking forward seeing you on your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval [email protected] (956) 968-6700

    5
    « Weekend stay »

    Very comfortable stay , just remodeled so everything is brand new . Nice breakfast ,very quite and very convenient to all the locations we needed to go. The pool looked nice even though we didn't use it I saw people enjoying it.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Molina_13 Thank you for your kind words, we appreciate the positive feed back. I enjoyed hearing about your weekend stay with us. You were a delight to have stay here. It is good to know you were able to take advantage of our new property and the convenient location. Let us know when your back in the area so we can set you up for another relaxing experience here at your local BEST WESTERN Town Center Inn of Weslaco. BEST WESTERN Town Center Inn General Manager George Sandoval [email protected] (956) 968-6700

  • 5
    « Awesome Price, Awesome Hotel »

    This was one of my best stays at a BW. The hotel was spotless and looked to be recently. It was way more upscale than most of the BWs I have stayed at. The staff was very friendly and went above and beyond to make you feel valued and welcome. The rooms were not large, but very well furnished and clean. Breakfast was solid and overall one of my best BW experiences

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Jeremy Z! Thank you for your feedback on you recent stay with us, it is very much appreciated. We are thrilled to hear you had a awesome experience here at your BEST WESTERN Town Center Inn. We stride in providing you the service and comfort you deserve as you are a valued friend of ours. Let us know when your back in town so we can take care of you. Hope to see you soon. BEST WESTERN Town Center Inn General Manager George Sandoval [email protected] (956) 968-6700

    5
    « Great Visit »

    The hotel is located between McAllen and Harlingen. It appeared to be newly remodeled and became a BW a few months earlier. The gentlemen at the front desk was pleasant and informative, He offered me bottled water when arrived and left, the restaurant Arturo's across the parking lot was very good and reasonably priced, There also is a movie theater within walking distance.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Ronald B! Thank you for your feedback it is very much appreciated and beneficiary to us on helping with your BEST WESTERN Town Center Inn experience. We are thrilled to hear you were able to take advantage of our location and amenities we have to offer. We send you a warm invitation for you to come visit us again soon as we have added even more amenities to enhance your experience here with us. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Best Hotel I Have Stayed In »

    Better than hotels that charge at least twice as much at the beach like The Hilton. I saw a big difference after coming back from the beach which I had been there for a week. The Hilton is old and abused and they overcharge. Best Western has free breakfast and with their remodeled place, it actually felt like 4 star hotel and not like a cheap motel, aka island hotels.

    5
    « Best of the Best Western Chain »

    Best Western Town Center is by far the BEST BW we have EVER stayed in. We have traveled for 20 yrs. work & pleasure. Most incredible staff EVER! Put them on your bucket list! You will not regret it!!! Thank you BWTC!! We will always be back! Wish they were all like you.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Vicki S! It was a total pleasure having you here with us. Thank you for your compliments this means the world to us as we stride on quality customer service and glad to hear you were able to experience it. We appreciate your business and kind words and we wanted to let you know how much of a valued guest you are to us here at your BEST WESTERN Town Center Inn. We are looking forward to your next visit while in the area. See you soon! BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Fanastic »

    Very Clean Place, Friendly staff and excellent service from everyone. Rooms are modern and amazingly comfortable. Breakfast had delicious fresh eggs and bacon. Defiantly coming back to this hotel again.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello J3681CGdavid! Thank you so much for your kind words, i am glad to hear your experience with us was memorable. Your feedback is very much appreciated as it provides us with valuable information used to help provide you with a quality stay and great customer service. We have enjoyed having you here with us and are looking forward to your next visit. BEST WESTERN Town Center Inn General Manager George Sandoval

    3
    « Friendly Service in Weslaco »

    We originally paid for a King but received a Queen bed, and a discount. The room was a little cramped but comfortable. The bed was not especially comfortable. It was great having a microwave and a fridge with separate freezer compartment. The outdoor pool was small but refreshing. Service was always friendly. Location is right off the highway and within walking distance of several good restaurants. If we need to visit the Valley again, we will consider the Best Western Town Center Inn in Weslaco.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello Novacamp! Thank you for choosing your local BEST WESTERN Town Center Inn. It was our pleasure having you here. We really appreciate your feedback on your recent stay. I am glad to hear our customer service was up to par and that you we're able to take advantage of our discounts and amenities. We have taken action and addressed your concerns this will help us provide your with a even greater experience on your future stays. BEST WESTERN Town Center Inn General Manager George Sandoval

    4
    « Renovated hotel in Weslaco becomes Best Western »

    Renovated hotel changes brand to Best Western and has a good staff that is there to please their guest. The hotel features new fixtures and a staff that attends to the needs of their guests. In particular - the front desk staff is excellent in responding to the needs of their guests.

    4
    « Has Potential! »

    Stayed here for the weekend,did not know there was a BW here in Weslaco,there used to be and this particular location it shows. This is a renovated hotel and as far as the decor, it looks great lobby lit up but not overly bright. I had a room with a king size bed,47" TV with a decent selection of channels, work desk and a fridge with a seperate door for the fridge and freezer, have never seen that in small refrigerators. No real closet but there was a place to hang your clothes and store them away. The sink is not in the actual bathroom which i think is a good idea, and in the bathroom there is a shower and bathtub,which is nice. King size bed was very comfortable, and the alarm clock has big numbers which is easier to see and the clock radio had the best sound of any i've ever heard from. Exercise room was a great selection of machines,but ran out of water in there. Pool was nice but small. Only real complaint was i had to go down to the front desk each day to get my card re-programmed. Look for the Best Western signs soon,as this place used to be a Fairfield Inn. Overall I would stay here again!

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello CDS72! Thank you for taking the time to contribute some very helpfull feedback on your recent stay. This helps us to better provide you and our valued guest with a great memorable experience. I am pleased to hear you had a comfortable stay and looking forward to your next visit. On behalf of our entire team here at BEST WESTERN Town Center Inn We appreciate your loyalty to our brand and have taken your suggestions into action. BEST WESTERN Town Center Inn General Manager George Sandoval

    5
    « Wow Renovated & Nice »

    I have previously stayed in the hotel when it was a Marriott. It just reopened as Town Center Inn Best Western and it is much nicer. All new comfortable beds, tubs, basically a new hotel. A real gem to be so nice, comfortable and quiet and situated in the center of the RGV. A real plus is its next to Arturo's Restaurant and quite a few other restaurants and retail shops. Will definitely choose again when doing business in Weslaco.

    « Best Western T, General Manager at BEST WESTERN Town Center Inn, responded to this review »
    Hello D.D! We enjoyed having you stay with us, and glad to hear your experience with was pleasant. Thank you for your kind words and taking the opportunity to provide us with your feedback, it is very much appreciated. It is nice to know you were able to take advatage of our ammenities and our location as it provides a variety of things to do all within walking distance. We are looking forward to your next stay with us while visiting the RGV. BEST WESTERN Town Center Inn General Manager George Sandoval

    1
    « moldy musty and old »

    I looked at this hotels reviews before booking -showed them at a 4 star. But that was a joke. Parking lot was not lit, dark and scary. Walked in to check in, the place smelled like an old moldy musty barn. There was so much humidity in the room the sheets, carpet and tile felt damp. Every where I turned I saw things that needed repair. Lastly there was no refrigerate in the 100.00 a night suite nor any coffee It was midnight when I arrived, super tired and no other place to go so toughed it out till 6 am and then I was out of there. BAD BAD BAD !!!!!

  • 2
    « Disappointment »

    It's not Fairfield anymore, not sure what it is. One brochure said FairInn. The front sign just said Fair. At any rate--rusty bath parts, musty smelly room. To their credit, they say that they are beginning a complete remodeling job. Might want to ask when you book if they are finished with that.

    2
    « Not Owned By Marriott anymore - Older Hotel - There are Better Options »

    I struggled between a 2 and 3 star. On one hand the place is clean and the staff is very nice. On the other hand this is much older, dated hotel that is in need of a major overhaul. In the past we stayed here because Marriott would offer a discounted rate if you were going to Dentist in Mexico. With the new owners the rate went from $55 to $69 (this is weekday rate not weekend). I still booked it this time because the breakfast they had was amazing - I even asked when making the reservation if it was the exact same breakfast and I was told it was. It was not - they use to have fresh cut up fruit like cantaloupe, grapes, watermelon and the selection of items was about 35% less. Buffet hours are 6-9 and we arrived at 6:20 and there were no eggs or toast - we waited about 10 minutes and still no eggs or toast? We just grabbed some cereal and went back to our rooms. Our last night there the A/C in our room gave out about 1:00 in the morning - we had to move everything down the hall to another room (by ourselves). I understand that the a/c is not their fault (well the front desk gentlemen said they had been having trouble with it and thought it was finally fixed?) We were moved to a room on the side that faces the pool and were woken up at 8:30 in the morning by the sound of maintenance men hammering on the iron fence around the pool - trying to repair several sections. But at least the noise from the guy mowing the grass at 9:00 was able to drown out the hammering for about 30 minutes. Geez - Spring Break and I still can't sleep in. It goes without saying that I won't be staying here anymore. For $55 it was worth the price but for $70 I think I will go back to the Comfort Inn or try out a new place. I can see why Marriott is not associated with this property anymore. I will say in closing that the staff was always very nice and the room was clean - just dated and dingy.

    4
    « Good spot to stay in Weslaco »

    Good location with prompt courteous service. Reasonably priced. Rooms clean and in good order. Close to plenty of places to go out and eat. Recommended Good choice in local area. Here on business and it worked out fine.

    2
    « Disappointing »

    I decided to stay here because it was rated well and it was new. I guess my expectations were a bit too high. First of all, pretty much everything was out of order -- the elevator, the pool, the ice machines.... The front desk staff did offer to help us carry our stuff upstairs, but there was no help during check out. The room was dirty. There was a dead baby roach in the information book on the desk in the room (see picture). There were several areas of the wall needed repair/painting. There were exposed wires hanging out of the ceiling where a fan or light fixture should have been. I just don't see how this place had such great reviews. On a positive note, the beds were very comfortable and the breakfast was decent -- make-it-yourself waffles with lots of other choices including hot food like bacon and scrambled eggs....but the eggs had a terrible taste to them -- almost plastic-y or something. I couldn't swallow down even a bite. Everything else was fine though. There was cereal, yogurt, toast, and everything else you would expect of a continental breakfast. The best part of this hotel is that it is RIGHT behind Arturo's Bar and Grill which is one of my favorite restaurants in the world. The cheese enchiladas are soooo delicious. I used to live in Weslaco, and I came back all the way from Galveston where I happened to be for a month or so just to eat at this restaurant and one other over on South Padre Island (Gabriella's).

    « michelle c, Manager at BEST WESTERN Town Center Inn, responded to this review »
    Dear Cooperll, Thank you for taking the time to share your experience. I am sorry we did not meet your expectations. It is important to us that all of our guests feel comfortable and at home. We missed the mark with your stay. I have brought the issues up to maintenance and housekeeping, and we have addressed the issues. Please know this is not our normal standard. I would love to redeem ourselves with you, and I hope that you will give us another chance. Thank you for staying, and I hope we get to serve you and your familiy in the future. Sincerely, Michelle Cardenas General Manager

 

Venir à l'hôtel ...

Toutes les directions


Depuis : l'aéroport international McAllen Miller. Prenez la direction de l'est sur l'Expressway 83 et prenez la sortie Victoria. Tournez à droite sur Fairfield Boulevard. Le Best Western® Town Center Inn se trouve sur la droite.


Depuis : l'aéroport international de Rio Grande Valley. Prenez la direction de l'ouest sur l'Expressway 83 et prenez la sortie Westgate. Tournez à gauche sur Westgate et allez jusqu'à Pike Boulevard, puis tournez à gauche sur Pike Boulevard. Puis tournez à gauche sur Fairfield Boulevard. Le Best Western® Town Center Inn se trouve sur la gauche.