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SureStay Plus Hotel by Best Western Watertown, Watertown

3901 9th Avenue SE, 57201-9104, Watertown, United States - Voir sur une carte
SureStay Plus Hotel by Best Western Watertown - Vue extérieure SureStay Plus Hotel by Best Western Watertown est idéalement situé dans le centre de Watertown. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Bienvenue au SureStay Plus Hotel by Best Western Watertown, situé à l’angle de la Highway 212 et de l’Interstate 29. Si vous êtes en ville pour les affaires, l’excellent emplacement de notre hôtel près de cette intersection animée vous permet de séjourner à proximité de tous les trésors de Watertown, dans le Dakota du Sud. Nous sommes proches de l’entreprise Premier Bankcard, de l’hôpital Prairie Lakes Healthcare System et de la galerie d’art Terry Redlin Art Center. Vous pouvez même organiser une réunion dans l’une de nos deux salles dédiées.

SureStay Plus

Hotel by Best Western Watertown

Itinéraire vers cette adresse

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Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Petit déjeuner américain complet gratuit
    Petit déjeuner américain complet gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Blanchisserie sur place
    Blanchisserie sur place
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 114 voyageurs
Note attribuée
Excellent
35
Très bon
37
Moyen
22
Médiocre
8
Horrible
12
CONSULTEZ LES AVIS POUR
En couple En couple
19
En famille En famille
55
Escapade entre amis Escapade entre amis
1
Professionnel Professionnel
26
Voyage solo Voyage solo
7
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Not impressed "

3
dapjasp, Sioux Falls, South Dakota 20/03/2021

We stayed here for a work trip but brought our 2 young children because of the water park. It's a very dated and worn hotel. Desperately needs to be updated. It's very loud, people walking/talking in the hallway. You can hear the people in the room above us just walking around their room. I feel like the walls are paper thin. The water park is very nice for small children. Rules aren't not enforced, people with food/drinks and very small children in hot tub. Doesn't seem to be much order, but my kids did enjoy it. The breakfast is short, only 7:30-9:30 and the staff dish you up bc of covid. Not sure that is necessary. The staff dish up my food but there is no one going around wiping/disinfecting tables after use, so what sense does that make?

"Worst experience ever!"

1
Qweenb03, Sioux Falls, South Dakota 10/03/2021

I stay in hotels on a regular basis. I checked in at 7pm after driving all day. Garet checked me in and attempted to make me pay for my room. My company always pays for my hotel. My travel agent had confirmed everything earlier in the day, so I knew there wasn't any issues. I informed him they paid and I don't need to pay. So I said are you sure?? If I have to call after hours, my travel agent charges me. So I call said travel agent. As she is CONFIRMING they were paid, suddenly Garet could see my reservation was paid. Then I get to my room to find someone's nail and hairs in the sink. Called down to inform Garet and he let me know housekeeping was gone for the night. Wow!! So I cleaned the sink so I could use the sink.

IHG Service, Owner at Holiday Inn Express & Suites Watertown, responded to this review
Hi Qweenb03, Thank you for your visit to Holiday Inn Express and Suite Watertown. Our hotel is the best place for a simple refreshing stay. I read your remarks and I am sorry for the inconvenience at check-in, the room cleanliness, and the reaction of our staff. I know this is not what you expected from us. I shared your message with our managing team and took the necessary steps to prevent these issues from happening again. I sent you a message so we can discuss your stay further. We invite you to stay on your next trip. Regards, Oscar C. Case Manager IHGService

"Cancelled room and was still charged"

1
User 10/02/2021

Cancelled my trip and was told I did not need a cancellation as they were busy at the time, but that they would take care of it. NOT TRUE, my card was charged and when I politely called 4 times, I was told by the Manager that she would get back to me and that I should have had a cancellation number, but that she would look into it and call me back. Instead of handling the situation, my calls have been ignored. Will not book there or recommend to anyone if that is how the customer service is handled. Will delete my review if I actually get a call back and this taken care of.

"Great Stay “Again”"

5
skier259, Spearfish, South Dakota 27/09/2020

Back in the area for meetings and checked back into this hotel. The hotel is using several COVID measures to make our stay safe. As usual, the front desk staff were friendly and helpful. Our room was clean and comfortable. On our return to the area, we will stay at this hotel again. Travel safe...

"Good Night Stay"

4
skier259, Spearfish, South Dakota 09/11/2019

We stayed here while attending meetings in the area. The front desk staff was friendly and the lobby was inviting. The room was large and comfortable. Breakfast was handy. I especially liked the personal note from the GM at check-i .

h20town2, General Manager at Holiday Inn Express & Suites Watertown, responded to this review
Thank you for your review. We greatly appreciate your feedback and are very happy that you enjoyed.

Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires.