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Best Western Plus South Holland/Chicago Southland

3.5 / 5
41 Avis Tripadvisor
17345 Halsted Street, South Holland, 60473-2744 Etats-Unis  Copié !
TEL : (708) 825-1856
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Les points forts de l'hôtel

Activités

Jacuzzi
Piscine

Services hôtel

Parking
Blanchisserie
Machine à laver sur place
Piscine intérieure
Air conditionné dans l'hôtel
Wifi
Petit déjeuner gratuit
Centre de soin/fitness
Ascenseur
Réception 24h/24
Equipement Business Plus

Services chambre

Réfrigérateurs
Micro-ondes
Kitchenette
Sèche-cheveux
Cafetière
Les points forts

Activités

Jacuzzi
Piscine

Services hôtel

Parking
Blanchisserie
Machine à laver sur place
Piscine intérieure
Air conditionné dans l'hôtel
Wifi
Petit déjeuner gratuit
Centre de soin/fitness
Ascenseur
Réception 24h/24
Equipement Business Plus

Services chambre

Réfrigérateurs
Micro-ondes
Kitchenette
Sèche-cheveux
Cafetière

Description

Le Best Western Plus South Holland/Chicago Southland est un hôtel agréablement aménagé qui offre des équipements de catégorie supérieure à un tarif abordable. Il est situé à une courte distance en voiture du centre-ville de Chicago. Les clients de l'établissement pourront découvrir les célèbres attractions de la région de Chicago, notamment le centre de congrès Tinley Park, et les principaux sites de Chicago comme les stades de sport, les musées, le parc public Millennium Park et le stade de baseball Wrigley Field.Cet hôtel offre des chambres spacieuses, toutes dotées d’un four à micro-ondes, d’un réfrigérateur, de l’accès Internet haut débit et de la télévision câblée/par satellite. Si vous voyagez en famille ou si vous venez pour un séjour prolongé, nos suites équipées de kitchenettes répondront à tous vos besoins. Chaque matin, vous pourrez déguster un délicieux petit déjeuner chaud, complet et gratuit, composé de classiques comme des gaufres, des fruits frais et bien sûr, du café et du jus de fruits. Terminez votre journée en vous relaxant dans la piscine intérieure (fermée pour une durée indéterminée) ou par une séance d'entraînement dans le centre de fitness ouvert 24 heures sur 24 avant de vous coucher.Réservez votre séjour dans la « ville des vents » au Best Western Plus South Holland/Chicago Southland. Notre piscine est fermée pour une durée indéterminée. Veuillez nous excuser pour la gêne occasionnée.

Activités

Avis clients

3.5
Basé sur l'avis de 41 voyageurs
Excellent
17
Très bon
7
Moyen
5
Médiocre
5
Horrible
7
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
"Poor Service"
Nicole S, 28 Mars 2024

I stayed for 4 nights and not once did anyone change of bedding, replacement of towels, replenish toilet paper, amenities, or empty trash containers. On the last day there was beer spilled in the elevator where there was a heavy smell of alcohol that wasn't cleaned up. In fact, there was a empty beer can along with a wet floor sign placed in the corner of the instead of cleaning it! The smell was horrific! I informed the hotel staff, he stated I should have informed them that and the next let the font desk know! What!?? Is this how you treat guests? The last time I stated back in February was quite different. It actually was very clean pleasant which led me to sped more nights! Sadly, this time was atrocity! I am no longer interested in staying at this location ever again! I will try a different location be cause I love the reward points and I have a free room redemption I would like to use, but NOT with the location I just in! If this is the same at the others, I will try a different hotel. I was very disappointed :-(

"Suboptimal"
Phidippides26, 27 Février 2024

Made the reservation because the property was listed as having an EV charger. It was broken. Front desk staff was very friendly. But the property felt plagued by such deferred maintenance: the pool is closed, and the elevator sounded like it might fail imminently. Buyer beware.

"Prepare for good sleep and amazing service!!"
marcthorpe7, 05 Janvier 2024

I visited this hotel and left with the thought of having to recommend the experience to others. The internet was fairly strong, the staff was helpful, and it was never an issue getting into contact with housekeeping. What made it all even better was the quality of the room and services.

"Easy access on /off highway"
Theresa M, 02 Janvier 2024

This hotel has recently been updated. The indoor pool is closed until further notice. The bed was comfortable. The only downfall was the bathroom.. no exhaust fan and the shower had no pressure or heat to it.

"Excellent"
latoyabell57, 02 Janvier 2024

I love this hotel this is the only one that I would stay at everything thing is clean, the employees are so nice and the stay is always amazing every time I stay. I love the room the bed is so comfortable

"Very Satisfied"
fredonia8, 25 Décembre 2023

Staff was very friendly and tolerable because it was alot of us. Rooms were very clean and I appreciate the NICE SIZE 65' inch TV!!! Bathroom was very nice and decorative. I would definitely come back!!

"Only Option"
Connector690i8, 13 Novembre 2023

If you're traveling and just needing a hotel to crash for the night, this would be the best option. Our room was not the cleanest & the bed & pillows were not very comfortable either. They do offer a full breakfast, but items took too much time to be refilled. Again, would on recommend for as a last resort option.

"Very clean"
christianmoore445, 05 Septembre 2023

The room was very clean and well kept, especially for the price of it as well. Check in was very easy and the staff treat patrons very well. I enjoyed my stay and I will most definitely be booking again in the very very very near future.

"Excellent"
kl0ck3, 22 Août 2023

Very quiet, clean, and staff is friendly. Felt safe and didn't have any issues during my 4 night stay. pool was under construction so didn't get to use it. Breakfast was good and always out on time. Plenty of parking and easy to get to. Target and food places just a mile away.

"South Holland near Chicago"
Agent R, 19 Août 2023

I enjoyed this clean and comfortable hotel. It was located near where I had to visit an ill relative for 3 days. Great front desk lady named Chetta, very hospital and friendly. Comfortable bed and nice atmosphere. Great free breakfast! Need more vending machines for after hours. Not to far from Midway airport.

"Stay Here For Sure"
lorettaf825, 10 Août 2023

Very nice, clean, quiet hotel. Very friendly front desk staff. He even knew how to use a Best Western Gift Card...which seems to be rare. Big fridge with separate freezer compartment was a plus. Big, walk in shower. Even a couch. Both bed and pillows were super comfortable.

"Family Reunion"
mzbooker3, 04 Août 2023

I chose this hotel for cleanest and location there was a power outage and I had to sleep somewhere else and was never compensated. This hotel should have provided better customer service, I'm sure a backup generator would have helped especially walking up and down stairs.

"Car break ins!!!"
Tourist30711372377, 17 Juillet 2023

There were 6 car break in one night! My car was one of the 6. I immediately checked out the following morning, when I spoke to the manager he told me that it is not there job to have security and he can no help me. No sympathy at all. Please don't stay here. Careless management

"Nothing working in this hotel"
hk1112023, 16 Juillet 2023

Broken Refrigerator, shower, curtain…very loud traffic noise… could not sleep at all. Don't stay here.Staff did not respond at all to what I had to say. We were very uncomfortable staying in this place. Perhaps the worst place I ever stayed. I've stayed in the BestWestern plus before in other places and they were much better, but not this place.

"The night the lights went out"
82444SWOOD, 04 Juillet 2023

Retirement event in the area celebration of a lives work…… in comparison to the other available competitors in that area best western plus was a plus. Grocery stores supermarkets, fast food dining out. Restaurants were all available with in a driving range of 5 to 15 minutes. Of course traffic would dictate that in the future of this area has a casino development being built which is going to put the south Holland Chicago southland area on the map available access to the interstate, makes it ideal

"Served it purpose for one night."
278antoinew, 26 Juin 2023

The elevator made noise, no inspection tag inside the elevator. Upon checking in it seemed as though the attendant snatched my ID out my hand. Maybe I misinterpreted it he was foreign it may have been a cultural thing. The hallway floors had old carpet, needs updating. Rooms were clean but small, it needs new paint seems like jail walls. The doors to the rooms and bathroom seems like old apartment style, or jail doors. A little overpriced for what they are offering. I've stayed at better accommodations for less. The bed was comfortable, for one night it served it's purpose.

"Clean and Modern"
veeronni77, 19 Juin 2023

Stayed for a weekend event, room was clean and modern. Bathroom was spacious. We did not utilize the free breakfast as we had other plans in the area but it looked and smelled delicious. The hotel staff was very friendly through out our stay although we did not encounter any issues, they were readily available and friendly as we would come through. I will definitely use again if in the area, this will be my go-to hotel.

"Worst customer service ever!"
lisarp19, 18 Novembre 2022

They tell you to try getting on the wi-fi from the hotel next door because you can get on theirs. First night the alarm clock in the next room went off at midnight for a 1/2 hour straight. We changed rooms but it was put in the system incorrectly. Front desk called at 2am asking who was in this room? We checked out a day early due to covid and didn't get refunded until I contacted BW main customer service#. I left an item in the room. I called hotel 3x before anyone confirmed it was even there. Nobody called me back even though each person said they'd check and call me back. I was told it was found right away yet nobody called me. Had they called immediately, we could've turned around and gone back to get it. I tried to arrange shipping with manager multiple times by phone and email. Every time I called I was told the manager was not there, just left, etc. BW main customer service said they cannot make hotel mgr contact me. After 27 days of no response, I had to drive from 2 states away just to get my item back!

"Best hotel in the area"
JoyW1978, 16 Octobre 2022

The front desk staff were extremely friendly and welcoming. The rooms were exceptionally clean, spacious and modern! The complimentary breakfast was a little lacklustre; but, other than that it was a really enjoyable stay.

"Disappointing"
laurieh385, 02 Octobre 2022

This building could be amazing if maintained but our experience was challenging. We arrived after calling to confirm our room had a sofa bed because there were three of us in a king size. They saitd us that was the case but we arrived and it was a king bed with a table and chairs. They said it was first come first serve and there were no rooms with sofas however were walked past one that had an open door and was not yet clean. I went back down and asked and the manager send that he could not give that room to us because they were full. I I asked for clarification reminding him that he said it was first come first sir and he said he would not give us the room. He did give us extra pillows for our daughter to sleep on the floor. In the morning when we were getting ready in the bathroom please started here a crackling noise and move smell something burning and noticed there was smoke coming from behind the mirror. We turned it off and immediately it will record it with you they said they would send maintenance when he arrived but if no one ever came. Running from breakfast, I stopped on the rubber mat in front of the elevator and it slid out from under me and hyper extended my leg. A staff member witnessed it and told me to be careful but just straighten the mat and went on. The pool is under construction but that is not mentioned anywhere on the website or when you check in. They are severely understaffed.

"Solid budget choice"
dean871, 12 Septembre 2022

This hotel served our purposes very well. Parking was easy, check-in and out was seamless, the space and room were updated and clean, bed was very comfortable, water was hot, room temp was easy to control and A/C was quiet, and the room had the listed amenities. Breakfast was standard hotel fare, with decent variety and both cold and hot food options (as long as you don't show up in the last 20 minutes, when things understandably start to run out). They don't do daily towel/cleaning service, but that is stated up front and we don't need it. The pool was still not open, so if that matters to you (didn't to us), call first to confirm. The wifi was a bit shaky; don't expect to be able to stream video, but it worked for email and some web searches for us. Also, for some reason the room key stopped working well before checkout time; not sure if a glitch or programming error on the lock. You're also a bit at the mercy of those around you, sound-wise. If you can, get a room away from the elevator, which has a jarringly loud chime. Those down-sides were minimal overall, and I've had worse at more expensive places. For the price, overall this was a great stay, and we would recommend it to anyone not put out by the minor down-sides.

"Nice Hotel with Wonderful Staff"
Livin_My_Best_Life74, 28 Août 2022

My daughter and I chose this hotel for the price and proximity to the venue we were going to. As always, when booking online, you really aren't sure what you will actually get. We were very happy with our choice. I was greeted with a smile by Chetta at the front desk. She was friendly and seemed happy to be there. Our room was nice and looked like it was in the pictures I had seen online. At first we were a little worried at seeing a couple of wet spots on the floor, which wasn't carpet, but realized that it was left over from being mopped recently. This realization made me happy as I knew we were in a room that was as clean as it could be. The room had a recently renovated feel/smell to it, but it didn't bother us. It was nice and suited our needs. The breakfast in the morning was your typical hotel morning breakfast with eggs, sausage, pastries, a waffle maker, etc. They things about this hotel that made it so fabulous was the staff. While most of my interactions were with Chetta, I did have a couple with other staff and everyone was nice and friendly. If I'm up in the area again, I would definitely stay at this location again.

"New hotel"
Kulmamabrn2u, 01 Août 2022

This hotel is really new it's only been open since Dec. 2021. The pool was closed. The breakfast was good except for sausage it looked white & turkey bacon no real bacon they weren't cooked right. But rooms were very modern and bed was very comfortable. But you only get clean up every so many days.

"Hotel rooms not clean"
Journey10513413308, 11 Juillet 2022

We have been staying at Best Western hotels for quite some time, but this was an unexpected disappointment. Travelling with a baby, we hoped to get a clean room in this new facility. However, there were stains and hair all over the bed sheets, pillows and in the bathroom. The floor clearly hadn't been swiped. The employee at the check-in confirmed the room wasn't OK and offered a direct refund. However, we didn't get any refund. The payment wasn't cancelled and we paid 180$ for a room we couldn't even use. This is just unacceptable.

"Edna"
steecrock, 30 Juin 2022

Absolutely wonderful, new and cleaned hotel. I will be booking this hotel again and for future trips to Chicago. The location is excellent to my nearby family. There was a small delay in getting into our rooms, only due to lack of housekeeping personnel's. My overall experience was grand. The rooms were clean and superb. The whole building smelled cleaned. Marcel thanks so much for taking good care of us!

"Aunt's 85th Birthday Celebration"
rflowers2, 27 Juin 2022

Best Western Plus South Holland, Chicago, IL is a clean, low budget hotel where the staff is professional and friendly. Currently, the hotel's internet needs improvement so be sure to investigate if the internet issues have been resolved before booking your stay. Also, although guests are not allowed to smoke in the rooms, I could smell cigarette smoke in the hallway late at night.

"Fair enough"
David S, 18 Juin 2022

The front desk staff was very nice helpful. We has a problem with our room and they adderssed the problem right away. If you need a hotel close to airport without spending a lot, this is a good choice.

"BEST hotel!!"
stephclarkecpt, 06 Juin 2022

This hotel is newly built and opened in December! Super clean to the hilt! Rooms are so nice and beds are super comfy! Staff is awesome! Marcel, the manager is the host with the most!! Excellent rate as well when other hotels are charging through the roof! Thank you for staying affordable. We appreciate you!!

"Amazing stay"
O815CBemilyk, 06 Juin 2022

We stayed here for a night to be near Chicago. Me, my husband and my two toddlers had an excellent time! Marcel was at the desk, and helped us with everything we needed! He was friendly, honest, and professional. The whole hotel looks like it's had a recent update, it's very clean and nice. The room was spotless and comfy. The food was great. The workout room was awesome. Honestly, no complaints. Stay here!!

"Stay away- lots of other hotels close by"
pezguy2022, 16 Avril 2022

Lukewarm shower water. Broken elevator. No wash clothes or hand towels in the room. 3 conditioners but no shampoo. Disappointing breakfast- even with Covid restrictions. Several other hotels at the same exit.

"Great stay"
Celine B, 28 Mars 2022

My stay exceeded the expectation. I actually looked at reviews from other locations and was afraid this would be the same. Boy was I surprised. The staff was great. It was quiet and clean. When I arrived the room's heat was not working and the refrigerator was not working. The young man addressed my concerns right away and switched my room. I wish I could remember his name. He was so nice and respectable. My check-out was very smooth with the young lady also. She was very professional.

Vous avez des questions ?

Le petit-déjeuner est-il compris dans le tarif ?
Julie
assistance Best Western
Vous trouverez cette information dans le descriptif des tarifs proposés sur notre site et dans votre email de confirmation - certains tarifs peuvent l'inclure. Si le petit-déjeuner n'est pas compris, son prix est indiqué dans la page de consultation des tarifs, colonne « conditions de vente ».
Je pense arriver en dehors des horaires indiqués. Pourrais-je procéder à mon enregistrement ?
Julie
assistance Best Western
Une personne vous accueille à la réception 24/24 dans tous nos hôtels. Vous pouvez également prévenir l'établissement en vous référant aux coordonnées transmises sur votre confirmation de réservation.
Les animaux de compagnie sont-ils acceptés ?
Julie
assistance Best Western
Chaque hôtel Best Western® Hotels & Resorts est libre de fixer sa propre politique d'admission des animaux domestiques. Leurs conditions d'accueil sont indiquées sur la page hôtel.
Comment réserver une nuit gratuite en utilisant mes points de fidélité Best Western Rewards® ?
Julie
assistance Best Western
Le nombre de points requis pour réserver une nuit gratuite dépend de l'hôtel choisi.
Pour bénéficier d'une nuit gratuite en utilisant vos points de fidélité Best Western Rewards®, connectez-vous à votre compte fidélité.
Au moment de la réservation, si l'hôtel affiche des chambres disponibles et réservables, le nombre de points requis apparaîtra.
Si vous ne trouvez pas l'information recherchée, contactez notre centrale de réservation au 0805 08 08 58 (appel gratuit depuis un poste fixe en France).
Peut-on payer avec des Chèques Vacances ?
Julie
assistance Best Western
Chaque hôtel Best Western® Hotels & Resorts est libre d'accepter ou non les Chèques Vacances comme moyen de paiement. Pour plus d'informations, nous vous invitons à contacter directement l'hôtel concerné. Les coordonnées sont disponibles sur la page hôtel, ou dans l'email de confirmation. Vous pouvez également identifier les enseignes acceptant ces titres sur le site internet ANCV.
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