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Best Western Plus Hotel Midwest Inn & Suites, Salina

4.0/5  - basé sur 669 notations.
745 W Schilling Road, 67401-8992, Salina, United States - Voir l'itinéraire
Best Western Plus Midwest Inn & Suites - Façade Best Western Plus Midwest Inn & Suites est idéalement situé dans le centre de Salina. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Découvrez le cœur de l'Amérique comme vous ne l'avez jamais fait auparavant. Propre, spacieux et abordable : optez pour le Best Western Plus Midwest Inn & Suites lors de votre prochain voyage. À huit kilomètres seulement du centre-ville, vous serez heureux de n'être qu'à quelques minutes des attractions et des événements comme le Smoky Hill River Festival, Kenwood Cove, le Bicentennial Center, le théâtre Steifel et l'un des huit meilleurs restaurants du Kansas, The Cozy Inn. Tant que vous êtes en ville, allez voir une pièce au théâtre municipal de Salina ou prenez quelques minutes pour faire une dégustation à la cave de vinification du vignoble Smoky Hill. Les amateurs de sports et d'activités de loisirs pourront profiter d'espaces de loisirs comme le Bill Burke Sports Complex, avec ses terrains de base-ball et de football et ses cages de base-ball. Participez à des tournois de disc-golf à quelques minutes au Lakewood Park. Partez en randonnée sur les pistes de l'Indian Rock Park ou faites une partie de golf sur l'un de nos nombreux cours. De retour au Best Western Plus Midwest Inn & Suites, détendez-vous en allant faire un tour sur le toboggan aquatique qui mène à notre piscine couverte chauffée ou dépensez-vous dans notre espace fitness. Les voyageurs d'affaires pourront profiter de notre centre d'affaires, nos fax et appels locaux gratuits. Nos bureaux spacieux et l'accès illimité et gratuit à Internet que nous offrons avec ou sans fil rendront votre travail loin du bureau ou de la maison aussi confortable que possible. Nos clients dormiront à poings fermés dans l'une de nos chambres ou suites spacieuses disposant de matelas à plateau-coussin, télévisions LCD 81 cm, cafetières, équipements de salle de bains de qualitésupérieure, réfrigérateurs et fours à micro-ondes. Réveillez-vous le matin avec un petit déjeuner chaud et gratuit incluant viande, œufs, gaufres, fruits frais et yaourt. Que vous soyez en ville pour les affaires ou les vacances, le Best Western Plus Midwest Inn & Suites répond à vos besoins. Notre personnel aimable et énergique est prêt à accueillir : réservez une chambre dès aujourd'hui ! Passez un excellent séjour !

Best Western Plus

Hotel Midwest Inn & Suites

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Parking extérieur
    Parking extérieur
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
Voir plus Voir moins

Avis de nos clients

En partenariat avec tripadvisor fr
Certificate of Excellence 2018
Basé sur l'avis de 671 voyageurs
Note attribuée
Excellent
343
Très bon
194
Moyen
76
Médiocre
43
Horrible
15
CONSULTEZ LES AVIS POUR
En couple En couple
188
En famille En famille
278
Escapade entre amis Escapade entre amis
33
Professionnel Professionnel
98
Voyage solo Voyage solo
41
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"Room not clean"

1
15/11/2018

There were dried urine stains on toilet and some hairs between the wrinkled bed sheets. Also, whatever was scent used to freshen the room was intensified so much by running the heater, that we did not run the heater and actually had to have the window open on a cold night. Hotel rooms should smell like “NOTHING”.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us. On behalf of the entire team i would like to apologize that we did not exceed your expectations. Thank your for giving me feedback, it helps to know how we can make things better for your next stay with us. If you have any questions or concerns please contact me.

"Utah stay"

5
14/11/2018

We stopped here on our trip to Utah. We got lost, the clerk on duty stayed on the phone with us until we got out of our "lost" and to our hotel. Now that is customer service! Got ot our hotel, they had coffee and snacks in the lobby, and gave us gift bags with snacks for our evening.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for your review. I am very pleased to hear that you enjoyed your stay with us. That is what we are here for to help in whatever way we can.

"Neglected maintenance nightmare."

2
11/11/2018

Maintenance issues everywhere!! The ADA equipment was not functioning in the pool area. The pool chair was zip tied and useless. It was also inaccessible with a wheelchair. There was a wheelchair lift that was rusted and totally disgusting. The staff didn't know where the keys were to it and had never seen it used or were willing to help. And it was about 65 degrees in the pool room. Then there's the cold bathroom with nonfunctional equipment so you couldn't take a bath and low water pressure. There wasn't a hair dryer either. The toilet was not anchored to the floor. The heater was noisy with wet carpet in front of it. Along with the liberal amount of issues, it was odd the Fox channel had no sound except for commercials. This was the worst motel I have ever stayed in.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us. On behalf of the entire team i would like to apologize that we did not exceed your expectations. Thank your for giving me feedback, it helps to know how we can make things better for your next stay with us. If you have any questions or concerns please contact me.

"Nice Place"

4
08/11/2018

I was pleased with the room for the price and there was plenty of parking for my truck & trailer. There was a good variety of food for breakfast and the service was good. I would recommend this hotel to anyone traveling through the area.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for your review. I am very pleased to hear that you enjoyed your stay with us

"Great experience!"

5
06/11/2018

The front desk staff was inviting and informative! My young kids had a blast in the pool and slide. The room was nice, updated and comfortable for our family! The price was perfect considering all of the amenities BW has to offer.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for your review. I am very pleased to hear that you enjoyed your stay with us. To hear that the staff helped in every way makes me super proud. Each of them is a asset to the team that we have.

"Final estate trip"

5
29/10/2018

I have stayed at this location many times over several years now. The staff has always been very professional and polite; room is always clean, and complimentary hot breakfast has been fresh and hot. Thanks to everyone that makes it all happen!

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for your review. I am very pleased to hear that you enjoyed your stay with us. To hear that the staff helped in every way makes me super proud. Each of them is a asset to the team that we have.

"Great customer service"

5
29/10/2018

It was an amazing stay, staff was very good at their job and very nice. Can't complain. Definitely will be there again and again if the continued to have this kind of customer service...ray the front desk guy was very helpful and Emily the breakfast lady was amazing and on point keeping the food stocked.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for your review. I am very pleased to hear that you enjoyed your stay with us. To hear that the staff helped in every way makes me super proud. Each of them is a asset to the team that we have.

"Great stay"

5
28/10/2018

The room was great!. Comfortable beds and pillows. The staff was friendly, helpful and courteous. The breakfast was delicious and very plentiful. The outdoor patio was a beautiful place to relax and enjoy the scenery. The swimming pool was funtastic.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for your review. I am very pleased to hear that you enjoyed your stay with us. To hear that the staff helped in every way makes me super proud.

"There's a reason I go back"

5
25/10/2018

This was my third time staying at this particular hotel. Upon my arrival, there was a goody bag with cookies and gatorade waiting for me as a rewards member. The room was a king suite with small sofa and desk. Also had a microwave and fridge. Everything is clean, clean, clean. Got on the wifi with no problem but the hotel subscribes to tech support 24/7 if you have any issues. Breakfast was great with eggs, bacon, biscuits and a host of sweet rolls, toast, waffles, cereal and fruit. The staff was very courteous and helpful. There are plenty of restaurants near the hotel. And it is quiet!

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for your review. I am very pleased to hear that you enjoyed your stay with us. To hear that the staff helped in every way makes me super proud. Each of them is a asset to the team that we have.

"Clean and quiet room with comfortable bed."

4
24/10/2018

Nice room with king bed and sofa. Room was quiet and bed was comfortable. Good hot breakfast with large variety of foods. Good location close to restaurants. We would definitely stay there again if we were traveling that way.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Could have been better"

3
17/10/2018

It was a decent place to stay. The staff wasn't very professional but tried to be nice. Our room was not cleaned on a daily basis, so we finally just said to not clean it and give us towels. Breakfast was good and the pool was fun. Only used it once though, it broke down.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us. On behalf of the entire team i would like to apologize that we did not exceeding your expectations. I'm sorry our pool and ice machine were down during your stay with us. Thank your for giving me feedback, it helps to know how we can make things better for your next stay with us. If you have any questions or concerns please contact me. Monica Snyder General Manager

"Great place"

5
28/09/2018

We stayed here on our way home (St Louis) from Colorado. Unfortunately it not on Interstate 70 (about 6 miles off). Very pleasant staff. Great room!! Only stayed one night and that night there was problem with internet, but it appears the whole area was having internet issues

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Great stay"

5
27/09/2018

We have stayed at this property a number of times and have always been very satisfied. The people who work there are very pleasant and helpful. The facility is very convenient to the interstate highway and also convenient to restaurants and shopping. The rooms are well furnished and very comfortable. We would recommend this facility to anyone who is on the area.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Nice clean rooms"

4
27/09/2018

My wife and I stayed here overnight on our way to a wedding in Topeka. I looked around at several places online and this hotel had good reviews and very good prices. We were not disappointed. Our room was very clean, the staff was very courteous and there was no problem with noise. I would definitely stay here again.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Heading to Colorado"

5
25/09/2018

We recommend this hotel. The exterior is kept up and the interior is clean and nice. The staff is friendly and helpful. The room is clean, roomy, and comfortable. Check in and check out is fast. The breakfast bar had a variety of food items and the eggs and meat were hot. The breakfast area was clean. This is a nice hotel to stay in.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Very comfortable place to stay"

5
21/09/2018

Easy to reach from the highway, very comfortable, clean room, exceptional staff. For an older hotel it was every clean and updated. The breakfast was good for their standard fare. The breakfast area was very clean.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Excellent location"

5
20/09/2018

One can easily find a number of restaurant, and shopping options nearby. Great place to base out of for visiting Saline, Hutchenson, and Abilene. Interstate I 135 and I 70 are also convient and nearby to get you to your destination.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Great value and location"

5
18/09/2018

The hotel is located off of the freeway so it is very quiet. The breakfast area was well stocked and very clean. The room was nicely furnished and clean. Overall if we are in this area, we would definitely stay here again. The staff we interacted with was very friendly and courteous.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Busy but Good"

4
15/09/2018

Very busy place, Staff was nice but checking in was very slow process. New employee on Friday night. Called but could not hear due to backround noise. Room was good, bed was comfortable, just needed a shower and some rest.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Would definately stay here again and highly recommend"

5
14/09/2018

Always hesitant about the hotels that you pick to say at, but with the help of other trip advisor reviews I chose this one and stayed two nights on visit to Kansas. I was not disappointed. Plenty of food choices in area and stores. Coming from NY this is small city but safe and plenty of amenities within.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Don't book if handicapped"

2
11/09/2018

We had reservations for over a week when we arrived at the hotel after traveling for 12 hrs. We were told our room that was supposed to be a handicapped room with roll in shower was not available. After being on the road for 3 weeks this seems to be a favorite story of front desk clerks. We were told they would find us a hotel with that room and Best Western would pay for it. The manager told us she would pay for our room but could only find one in town available. It was nasty and we couldn't stay there!! I called the Holiday Inn Express that was exactly across the road and they were wonderful! Don't book at the Best Western!

BWGMSalina, Manager at Best Western Plus Midwest Inn & Suites, responded to this review
On behalf of the entire team i would like to apologize that we did not exceed your expectations.

"Good Hotel to Stay for the Night"

4
09/09/2018

i enjoyed my stay at this hotel. The room was clean and the bed was comfortable. Breakfast was pretty good with plenty of hot dishes including waffles. There were plenty of spaces to eat breakfast in the lobby area.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Broken Down and Smelly"

2
02/09/2018

One of the main features of this hotel, the pool, was closed down without any real explanation and no notice on their website. The ice machine was not working, and something was happening on the first floor that required fans to be running non-stop in the hallways. Our room smelled of stale cigarette smoke. Overall a bad experience.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us. On behalf of the entire team i would like to apologize that we did not exceed your expectations. I'm sorry our pool and ice machine were down during your stay with us. Thank your for giving me feedback, it helps to know how we can make things better for your next stay with us. If you have any questions or concerns please contact me.

"Great place to stay"

5
02/09/2018

The breakfasts are the highlights of this hotel. Best breakfast I've ever had in any hotel I've stayed at. Lots of variety, fresh, and delicious. Clean rooms with microwaves and mini fridge. Hot coffee, iced tea, lemon infused ice water and pretzels in lobby 24/7. Very nice.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Nice family hotel for those those traveling through Kansas"

5
31/08/2018

I was on a road trip through Kansas and needed a stopping point in Kansas. I stopped in Salina and was very surprised by this hotel. The rooms were large, modern, and comfortable. It even had an indoor pool with a large slide. It was very reasonably priced. The only downside was arriving at 6 pm when check-in was too busy and there was only one person (Christina) on staff, but she handled the "rush" well and was very courteous.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina. Thank you so much for the kind words for our front desk associate Christina. She is truly an asset to the team.

"Relaxing stay"

5
26/08/2018

Very polite receptionist Very nice property Have stayed here before and it was great.. did it again,,, Great place....Easy on and off the freeway..Breakfast was very nice...Will stay here again when traveling this way!!!

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Not much PLUS about it"

2
16/08/2018

Location: right off of 135, but only 1 entrance/exit in parking lot, high curb to get over. Lobby VERY warm. So warm I asked about it and was told that is just how it is kept. Lemon water, tea, and 24 hour pretzels in lobby. Furniture in lobby looks nice but cheaply made. Stayed 3 days 1 week and came back following week for 1 more night. First stay: pool down. People checking in upset they weren't notified when making their reservation as this is why they chose hotel. I am a platinum member and had to ask for the upgrade. Was offerd bonus points or 2 snacks and 2 waters. Chose snacks and waters but never got them. Room was okay but smelled like wet dog. Only 1 computer in business center prints, and it stopped working during the first night of my stay. Breakfast was okay. Not many choices, but was okay. Second stay a week later: pool still down. front desk staff (older male) seemed sort of put out to help me. Had to ask for the upgrade again. This room did not smell, but couch in suite was very broken down and in need of replacement. Also, shower not cleaned in this room. Toilet ran, had to hold handle down to flush. Bed was fairly comfortable in first stay, but second one had a loud bed that made noise with movement. Mattress itself was comfortable though. During first stay the SOLE ice maker was not working. Basically, what you would probably expect from a BW, but NOT a BW PLUS. Very unhappy about this stay. Figured second stay would have to be improved, but sadly it was not. I have also stayed at the Holiday Inn off of 70 and had a pretty good stay there. Probably won't stay here my next time. Location is pretty convenient: close to Walmart, restaurants etc.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us. On behalf of the entire team i would like to apologize that we did not exceeding your expectations. I'm sorry our pool and ice machine were down during your stay with us. Thank your for giving me feedback, it helps to know how we can make things better for your next stay with us. If you have any questions or concerns please contact me.

"Not too bad"

3
16/08/2018

Okay. Not too bad. Older facility but fairly clean. Motel style (outside entrance, pull up to your door). Staff was professional and friendly. We had a pet friendly room which had laminate flooring rather than carpet which made for a cleaner room.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Where is the PLUS in this hotel?"

2
14/08/2018

Service was fine and the room was just OK. Pools was down for repairs "indefinitely". Entry, elevator tile and carpet hall floors were dirty. Breakfast was mediocre,lousy coffee, lumps of scrambled eggs, not peanut butter. It did have bananas and good English muffins. Nothing PLUS about this hotel.

BestWesternHotels, Corporate at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Very helpful FRONT DESK staff"

4
11/08/2018

Other than housekeepers knocking on our door with our do not disturb plaque on the door our stay was very good front desk staff were extremely helpful and caring. pool is down because of a melted pipe

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Over Night Stay "

4
10/08/2018

We drove from Custer, South Dakota and needed a place to rest. Front lady was polite and friendly. Easy to check in, clean room, no issues and would recommend this place to family and friends. Kid and dog friendly hotel

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Great Hotel"

5
09/08/2018

This hotel was a little off highway 70 but worth the few extra miles. The staff was friendly and the hotel was very clean. If you have a family there is a water slide for the children. The breakfast was also very good. We will stay here again. It is halfway between Colorado Springs, CO and St Louis.

"This was a good family hotel."

5
31/07/2018

We had a first floor room, convenient to the pool and ice machine. Our room was clean. The pool had a water slide. Unfortunately there wasn't any water running down the slide so the kids couldn't slide very smoothly, but they had fun anyway. The bathroom tub and toilet room was much larger than the previous night's ( a Best Western, but not Best Western Plus).They had lemon water and tea in the lobby and a good breakfast with toppings for the yogurt and blueberry muffins.

"Pleasant stay"

5
28/07/2018

The staff was friendly and very helpful. The hotel was clean, as was our room. The breakfast staff went out of their way to accommodate us. And best of all it was quiet......a wonderful nights sleep!!

"Very disappointed in a"

3
27/07/2018

Internet was out the late afternoon and all evening of arrival. Up and running by morning. First room assigned was too musty to inhabit, but were then assigned to a nice, acceptable room. Drapes hand over the A/C so the most of the cold air goes up the drapes. Check in is a slow process as all info is recorded manually, even though we are elite BW members with all info in the system. Breakfast offerings were good, but coffee and

"Hmmm...."

3
27/07/2018

SOOOO....we needed a quick place to lay our heads. Had no plans in Salina, just a quick pit stop. Can't beat the best western correct? called for room rates told the computers are down so book online. Did so...happened to get a GREAT room rate due to off season and it was an online booking. Get to the room...That is when I am told there is no internet. An annoyance but we are hot n tired and the kids are eyeballing that water slide and their computers are down so they can't cancel our room. So ok good whatever. Here we are a week later and I'm being over charged on the room...called BW they say I can only resolve this if I talk to the hotel directly. I will let you know if it gets resolved. I called but the front desk person wrote none of my personal information down. And are you hoping I wont notice the charge difference? But still unhappy with not being told about the internet before booking the room even though I called directly before booking online. If they correct my overpayment issue I might change my rating....it wasn't bad.

"ALWAYS A GREAT PLACE TO STAY"

5
25/07/2018

When driving from Ohio to Colorado, we always stay at this motel. Clean, great service, friendly staff, and great Continental breakfast. Has clean pool area and exercise room available. Although not right off I-70, it is only a short distance away situated in an area where there are restaurants, shopping and fuel.

"No Fox News SOUND"

2
19/07/2018

Told front desk that there was no sound on Fox News Channel, only picture. His reply—“We have had several tell us this”, and continued to stamp envelops for room key cards. Room clean. Front entrance and lobby really not inviting.

"Midwest Inn & Suites, Salina, KANSAS - stayed for 1 night"

4
18/07/2018

On our way to Tulsa. We were able to make the reservations online. We were on our way to Tulsa. Needed 1 night to stay at midpoint. Comfortable, clean motel. Hot breakfast is good. (One night stay). WIFI in room was satisfactory.

"Stopped in for the night"

5
18/07/2018

This hotel was a lovely surprise. It is not"fancy" however the rooms are renovated. The bed was comfortable. Lonnie at the front desk was so friendly and helpful. We were able to leave our ceoacks in the hotel freezer. Our room had a microwave and small frig. The bath products were creamy soaps and a shampoo and conditioner that left my flat hair with some body. Another big surprise es breakfast. A big breakfast with so many options; the kind of breakfast buffet you would get for a lot more money, and it was included in the room price. To have this hotel be pet friendly was another plus for us. It was 10 minutes off the highway and we would stay there again.

"Not so good second time around."

3
15/07/2018

We stayed here for three days (Sat. - Tues.) while visiting our daughter. Check in was smooth and quick, and the room was clean and comfortable. Our room also had a large jetted tub. It was lovely. Breakfast the next morning was pretty typical, except the attendant was clearly in a world of his own. He wore earphones and seemed oblivious to the food spills in the buffet line, and the need to wipe up the tables as people left. We cleaned off our own table and noticed other guests doing to same thing. The coffee pots were not refilled and the coffee cups were not restocked. I went out to the lobby to see if I could get a cup out there and found that rack empty as well. We chose not to eat breakfast there the next two days. That same day we returned to our room about 8:30 pm to find that house-keeping had neglected to come. I went down to the front desk to ask for some clean towels for the next morning. The front desk attendants were very nice and assured me that house-keeping would take care of things the next day. When we arrived back Monday evening, house-keeping had come. They left clean towels, emptied one of the two trash cans and left the used towels in the bath tub. It felt like a “don't care” job. This is the second time we stayed at this hotel. The first time was just overnight but the experience was positive so when we returned for a longer visit we chose this hotel again. With the exception of the front desk personnel, we felt that the quality of the service this time was deplorable.

"Nice Place"

4
11/07/2018

We stayed at this hotel recently, and it was clean and nice. The only complaint I have is that I didn't have any bars on my phone in my room even though they offered WiFi connection. Other than that, it was fine.

"Dirty, Dingy"

2
10/07/2018

Overall hotel is very dirty - from the lobby to the elevator to rooms. Rooms smelled like pets and smoke. Pets are allowed as a dog barked in the room across the hall. This hotel is not what I have experienced with other Best Western Plus. Needs a good cleaning and remodel. Overpriced for what the quality.

"Great Place for Weary Travelers"

5
06/07/2018

We were on our last night of a 5,581 mile journey and tired of moving every night. This was an oasis for us. It was clean, comfortable, staff was very polite and helpful. Very pleasant. Breakfast offered variety and was fresh. Highly recommend this motel. Had an indoor pool which was great for families traveling with kids or anyone who want to take a dip.

"Estate Trip"

5
16/06/2018

I have utilized this location many times over the last several years and have not been disappointed. Fresh, hot breakfast, WiFi, computer room, and the staff has always been polite and professional. Thanks again for a great experience.

"Kudos to Staff"

5
11/06/2018

My husband drives a semi on a regular basis. That said, we often stay at LaQuinta hotels because they are dog friendly. We found this hotel in the area where we were completely out of hours for him to drive. They were not only dog friendly but people friendly. The front desk clerk even came out and showed us where we could park a rig with trailer between their hotel and Comfort Inn because the owner owns both places. Kindness matters. The only suggestions that I have for improvement would be to fix the heating element on the dryer. Even the breakfast was good and fresh. And the lady restocking it, even came to our table and asked us how everything was. When you're in the hospitality business and you actually have a team of workers like this, you are truly awesome. Thank you Best Western!

"Fine overall motel!!"

5
08/06/2018

My husband and I recently spent a night in this motel and found the room to be very clean and comfortable. We got a great night's sleep on the fine bed and enjoyed a good breakfast. We would be glad to visit here again!!!

"Great place to stay"

5
28/05/2018

This Best Western was a very quiet place to stay. Every one would go out of their way for you.Breakfast was also about a 41\\2. The bed was better then normal got a great night sleep.Would highly recommend this Best Western if you need a great place to stsy.

"Nice place with helpful staff"

4
26/05/2018

Very clean, great breakfast, and an even better desk staff, located across a country store, restaurants are several blocks away, but they suggest some great delivery pizza. Pretzels in the lobby was nice snack. I'd stay there again for sure.

"Geart Value"

5
23/05/2018

Friendly competent Staff, clean room, great experience. The staff went out of their way to make my stay comfortable. Best Western Plus Midwest Inn & Suites had all the amenities needed to make my stay a pleasant one.

"Good Place for a Quiet Night"

4
22/05/2018

It was clean, the food was good and great location. I really enjoy the location, it was near everything (fast foods, gas stations, retail stores, etc). So it was a nice place to have a quick stay and enjoy the place by yourself.

"Great place to hideout while dangerous weather all around"

5
18/05/2018

We made it to the hotel before the storms hit. We were treated well and had a safe and nice time. The staff was aware of the tornadoes and heavy rain storms approaching and seemed calm. THat kept us calm also.

"Really nice stay."

5
12/05/2018

I would definitely recommend this hotel to anyone staying in this area. The staff was extremely helpful and courteous. The room was comfortable and felt clean. The property was well kept. I have no complaints.

"Top Notch"

5
10/05/2018

We normally stay at Hilton Properties, but they both were full at this location on that night. We were glad they were since we wound up staying at this great property. The room looked almost brand new. Housekeeping did a fine job and the hotel staff seemed to sincerely care about the property and it's guests.

"Just hang out with my friend & his family"

5
09/05/2018

Friendly staff kids love their swimming pool..i will be staying here again.. Breakfast was not bad its quite place too..my friends was with us they said Even we live in town still nice to stay in a hotel once in a while...

"A great place to stay!"

4
08/05/2018

This was my first time passing through Salina and I had no idea what to expect. I was very pleased we stayed at the BWP Midwest Inn. The building itself is just a little dated but is very well kept up. The room was very clean and comfortable. The especially liked the pillows. They, along with the comfortable bed, made for a great night's sleep. The complimentary breakfast had plenty of choices and was very well laid out. The breakfast area was also clean and welcoming. There is always iced cold water and tea, along with hot coffee, in the hotel foyer and comfortable places to sit. Parking was close to our room and very accessible. Neither my wife or I took advantage of the indoor pool and water slide, but it looked refreshing for hot summer days. All-in-all, this was a great place to stay and I would recommend it to all passers by.

"Good place to stay"

4
01/05/2018

We were satisfied with our stay at the Best Western Midwest Plus in Wichita. The Staff was friendly and helpful. We will stay there again when we are traveling in that area. The breakfast buffet was beautifully displayed with many choices.

"Just traveling"

4
25/04/2018

Good for a stop over for a nights sleep good comfy beds quite rooms very good breakfast excellent coffee. Accessible room with rollin shower very user friendly very good water pressure and hot water. Water did not travel all over bathroom like most hotels

"Very nice hotel"

5
25/04/2018

It is easy to get to with a gas station right across the street and just off the freeway. The price was good and the room was clean and comfortable. I would recommend it if you are in Salina and plan on stopping there again.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm very happy you found our hotel clean,comfortable and convenient. We hope to see you again the next time in Salina.

"Staff was a cut above usual found at other locations"

4
24/04/2018

Staff was attentive to our needs and understood the chain's intent to serve guests. Even the cleaning personnel were friendly and assisted with questions and needed extras to complete our delightful stay!!

BWGMSalina, Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm very pleased to hear that you enjoyed our facility and our Staff. The Team and myself work very hard to try to give every guest superior service. We hope to see you again in the future!

"Perfect"

5
24/04/2018

Always enjoy working out in the quiet pool after driving for hours, and a good breakfast helps get me on my way. Staff, quality of rooms, quiet location, even though close to expressway, and feeling of security make for a comfortable stay

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I,m very pleased that you found our facility be be quite and secure. I'm also glad you enjoyed our staff and the quality of our room. We hope you will stay with us again the next time you are in Salina.

"Nice facility, bad breakfast"

3
18/04/2018

Building and our room were clean and accommodating. Check in staff was friendly. Our issue was the Monday morning breakfast, there were no eggs, no orange juice, no biscuits (there was gravy). They did have coffee!! When I asked about missing items, response was they had a busy weekend and ran out. Welllll go to the store and get some. Would give 4 stars, except for breakfast issue.

"Nice"

4
11/04/2018

Clean inside and out. Very friendly staff. All rooms are suites. We had a King bed which gave adequate room but I think it would be crowded with 2 beds. The is the first room in 12 days of travel that had excellent lighting. You didn't have to run the water long to get it hot. Almost instant hot water. They had the usual fare for breakfast but nicely presented. It was also quiet.

"Very Comfortable Spot to Stop on our long road trip"

4
05/04/2018

Best Western provided a nice, quiet, clean, friendly environment for our stop on our road trip. The breakfast was excellent and a very nice amenity. We had our small dog with us and the courtyard/dog area outside was perfect. Thanks for making our journey very pleasant.

"Relaxing"

5
05/04/2018

We like to stay here quite often. Pool with a slide, great breakfast, good service, and it is off the highway so it is nice and quiet so you can get a good night's rest. The staff is very accommodating, and it is just a good all around place to stay !!!

"Pet friendly"

5
27/03/2018

Great value, they take cats. Not a lot of places do. It was a quiet area, but close to the highway for an early departure. A nice variety of restaurants was five minutes away. We'll definitely keep this in our travel book.

BWGMSalina, Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm very pleased to hear that you enjoyed our facility. We hope to see you again in the future.

"Good value"

5
13/03/2018

Stayed here for 2 nights with my family and it was an overall great experience. The staff were really helpful and breakfast was hot, plentiful, and appealing. Love their coffee. My daughter and I had a great time at the pool. Pet friendly with a dog walk area complete with waste disposal bags and a can to discard them in. All in all a really good value considering all the amenities. We will be staying here again in the future.

BWGMSalina, Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are very pleased to hear that you and your family enjoyed your stay with us! We look forward to seeing you in the future.

"Place to Walk Dog "

5
12/03/2018

Stayed one night. Nice sized king room. Frig & micro. No HBO or Showtime due to some glitch. Breakfast above average (danish, sausage, scrambled eggs +). There is a grassy place across the street where we walked our Golden Doodle. There is minimal dog walk area around the hotel, but NOTE TO DOG PEOPLE: Please pick up after your dogs! There is a nice little shaded sitting area outside. Front desk staff very accommodating. Kids in pool area seemed to enjoy the water slide. No hot tub.

"Not worthy of being a Best Western Plus"

3
03/03/2018

We have stayed at this hotel many times before, but this was the last straw. We've always stayed with our two small dogs and we are always put in the same first floor room. Overall the place is just getting tired and just not up to BW Plus standards of other's I've been to. Unfortunately, it is also a hotel that caters to workers who back their trucks into the spaces next to the hotel, even with an empty parking lot. On other trips we've encountered problems with the trucks warming their engines and fumes coming into the rooms, and have complained to staff about it, as it makes the room unhealthy and unbearable at 6AM in the morning. Once again, the staff seemed to be baffled by my suggestion that they asks guest to not do that or even just put up a sign suggesting head in parking only, like so many other hotels do? This visit I also discovered that the bezel around the air conditioner wasn't even there and there was a direct air flow to outside. No wonder it was cold in the room and the heater kept coming on. Additionally, on this stay the pet area was quite full of dog poop that had not been cleaned up in ages, and breakfast was really just marginal. I was told "oh it was a Monday so the breakfast was missing many things- no yogurt, no jam, etc, as today "was going to the market day" and they needed to get stuff. Seriously? I have a choice, and I will not stay there again.

"If you are traveling with a pet this is a great hotel."

4
22/02/2018

We spent one night on our way trekking across the country with a golden retriever. The hotel staff was very helpful and the workout facility while small have a good set of equipment. The only improvement I would request is a thorough airing out. This is billed as a smoke free hotel and the hallways had a lot of smoke odor. The room was fine.

BWGMSalina, Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are very pleased to hear that you enjoyed our facility. However I am terribly sorry that the hall smelt like smoke. We are a non smoking hotel and do our best to try to be diligent in our policy. We hope you will stay with us again in the future.

"Good overnight stay"

5
17/02/2018

Easy friendly check-in with convenient parking. Quiet spacious room with plenty of amenities. Room was clean with a comfortable bed. Complete breakfast with plenty of choices of egg, sausage, cereals, fruits, juices and others.

"Not good enough..."

2
13/02/2018

I am on my second out of four night stay and it's not looking good. The staff is friendly but not 100% knowledgeable. The fitness room can only have one person at a time in it. The pool was slimy but had a decent water slide, still wouldn't swim though. My room keys stopped working twice. The shower kit was not sturdy. I want to say it's a nice place to stay but even the parking lot had issues, too small and uneven curb. I am on business and I have to say I will not be doing business here again.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us. On behalf of the entire team i would like to apologize that we did not exceeding your expectations. I'm sorry our fitness center is not to your liking, it dose accommodate up to 5 guest as we do have 5 different fitness machines. I also apologize that you find our parking lot curbs to be uneven. I do see that you are still in house and if you find their are maintenance issues in your room or have pool issues If you could please let the front desk know they can all be handled immediately. If you have any questions or concerns please contact me.

"Mixed Result"

3
10/02/2018

I needed a dog friendly place with fitness room. The brands I normally look for had some troublesome reviews so I tried this place. The check in guy was nice and solicitous but could not help with the broken bedside lamp, saying a replacement was in a locked maintenance room he did not have access to. Huh? Do the room was dark, as was the TV screen despite all possible adjustment. The plastic shower enclosure was loose and not much water pressure. Funny smell in the hall though not in the room. The heater was quieter than most (thank you!) Beds were fine. Decor was 70s style but that's not important to me. Breakfast was very good. The parking lot was adequately lit for cars but the edges where I took the dogs for relief were dark. Overall it served its purpose but I couldn't understand why it cost me more than the brand new HI Express the night before

"Great hotel and pet friendly!"

5
07/02/2018

Awesome staff! They were so kind and helpful. It's a pet friendly hotel and they loved my dog. I will stay there again when traveling through. Breakfast was great, it could use some oatmeal but other than that, it was good

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us. Not only is our facility pet friendly but so is the entire staff as you seen :) I'm very happy to hear that you enjoyed our breakfast,and we will get some oatmeal. I also appreciate the compliments about the team, I will pass that along to them. We look forward to you and your dogs future stay with us!

"Nice hotel"

4
28/01/2018

This hotel is conveniently located from I-135. It is very clean, well decorated and has good amenities. The staff are friendly and professional. There are many choices at the breakfast bar . All in all, this hotel is very customer oriented.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are very pleased to hear that you found our facility convenient and clean. My team and myself work very hard to create a friendly environment for everyone and make them feel at home when away from home.

"Friendliest hotel around!"

5
24/01/2018

My kids love the staff and the indoor pool and slide!! The rooms are updated and very clean. The hotel is just minutes from the highway and is very easy to get to. Because we are Best Western award card holders they upgraded us to a sweet which was so roomy for our family of 5!

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for being a reward member and for staying with us. We are all very please to hear that you and your family enjoyed our hotel and staff. We look forward to seeing you again in the future.

"Wonderful"

5
23/01/2018

We got a suite and it was very big and there is also a slide located in the pool area that the kids loved. and very close to other restaurants and mall within 5 minutes of everything. I would stay here again !

"Nice BW Plus with Wonderful Staff"

5
17/01/2018

I've come to expect a good experience when I stay in a Best Western Plus, and this hotel does not disappoint. The rooms are comfortable, the hot breakfast is well stocked, and the staff in particular is tremendous. I go out of my way to stay in this hotel when I am travelling for work.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Mr. W Thank you so much for always letting us be your hotel choice well in Salina. We defiantly appreciate the complements and look forward to your future stays.

"Warm and Welcoming"

5
17/01/2018

As we were traveling cross country, we were welcomed by a friendly staff and a wonderfully comfortable room for the evening. They had ice tea and water waiting in the foyer for the guests. The hot breakfast the following morning was a great way to start the day.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm very pleased that found our staff friendly and your room comfortable. We hope the next time your in Salina you will stay with us again.

"Excellent Hotel Great Price"

5
08/01/2018

The BW Midwest Inn and Suites is a great hotel! Personnel are always friendly and we love the fact that is off I-70 by several miles. My family feels very safe there and it is our "go to" hotel in between St. Louis and Denver.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for always staying with us! We are very pleased you and your family not only enjoy staying with us but also feel safe as well. That is very important to us! We look forward to seeing you in the future!

"Nice hotel"

4
04/01/2018

As nice a mid range priced hotel as you will find. Friendly staff. Nice breakfast that they keep stocked and don't knock you down trying to pick it up at the stroke of 9, in fact it's open til 0930. I'll be back.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you for staying with us! I'm very pleased to hear that you enjoyed the breakfast and the staff. We look forward to seeing you again.

"Quality BW"

5
02/01/2018

Best Western hotels have been consistent in their quality of service and comfort and the Salina KS location is no exception. Rooms were spacious, clean and quiet. The front desk staff were gracious and helpful.. The hot breakfast was well organized and well stocked so we weren't scrambling for anything or waiting around for the food to show up. Everything was as it should be.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are all very pleased to hear that you enjoyed not only your room but the breakfast as well. We look forward to you staying with us in the future.

"Just another average place to stay."

3
02/01/2018

Most places charge a pet fee per stay. This place charges $20 a day for a 10 pound cat who spends his entire time sleeping. Since we are worried about the cat accidentally getting out, we had the do not disturb sign up the whole time. They had absolutely no expense in cleaning the room for 3 day. $60 for my pet seems a little steep.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We do have a $20 pet fee per night for up to 2 pets per room. This fee is for the additional cleaning that needs to be done upon the checking out of a guest. This includes and is not limited to taking down and dry cleaning curtains, shampooing carpets and deep cleaning the room. This is to insure we get ride of any and all pet dander,hair,and any possible accidents that may have occurred in the room. Though we are pet friendly we still have to make sure that all of our rooms are ready and available to rent to anyone with pet allergies or who simply dose not care to be around pets. I do hope that the next time your in Salina you will choose to stay with us again!

"Upgrade the Beds & Pillows and You Will Get All High Marks From Me"

5
02/01/2018

We really enjoyed this hotel. It was decorated nice, and the amenities were great. The lemon infused water, tea, coffee, and pretzels available in the lobby really made me smile. It was a nice touch! Room was nice. Shower was great. My only complaint was the lumpy mattresses and pillows.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm very pleased to hear that you enjoyed our property and the amenities we have to offer. I do apologize that you found our beds and pillows uncomfortable. I will look into not only your specific room but also the others to see what we can do to better our guest stay. Thank you so much for your feed back and we look forward to you staying with use in the future.

"Great Stay, friendly employees"

5
31/12/2017

Our room was clean and comfortable. We appreciated the room upgrade due to the pool being down. Vicki was awesome! She made our little girls night! Breakfast as good. Ordinary hotel line up but I really liked they had fresh blueberries.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you for your recent stay at our property! I am very pleased to hear that you enjoyed your stay with us! Vickie is a true asset to our company and is always going above and beyond. I will pass along the complement. Im also pleased to hear you enjoyed our breakfast. We hope the next time your in salina you will stay with use again.

"Quiet little gem!"

5
27/12/2017

Great place to stay with a dog. Grassy area all around. Glad to see that people pick up after their dogs. Wonderful breakfast. Gravy had lots of sausage in it. Real eggs, not powdered. Great coffee! Front desk service was great, very clean and nice.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for choosing the Best Western Plus! We are very pleased to hear that you and your dog enjoyed your stay us! My team works very hard to provide our guests with a quality stay, great service and cleanliness throughout the property. We are also very happy that you enjoyed our breakfast. We hope that you will choose to stay with us again in the future.

"Good stay"

5
27/12/2017

Very respectful staff and nice room. Friendly people. Spent one night here. Would stay again. Bathrooms are clean. Checkout easy. Did not stay for breakfast. Location was convenient and near many restaurants. Close to the highway

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us, we are very pleased that you enjoyed it! My team works very hard to provide our guests with a quality stay, great service and cleanliness throughout the property. We hope you stay with use again in the future.

"Excellent facility"

5
26/12/2017

Facility was nice, staff were helpful. Breakfast was OK. Had a question about our billing, but staff explained to me their billing system. Would recommend this facility. People were friendly. Liked that they had water and coffee in the lobby.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying at our facility. We our very pleased to hear that you enjoyed it, and that our front desk staff was able to answer your billing questions. We hope that the next time you are in Salina you will stay with us again.

"Disappointing!"

2
18/12/2017

On the surface, this motel looks fine. However, our experience was disappointing because we made an extra effort to book BW Plus motels on this trip. Let me say first that the bed and pillows were fine. And, the exercise room had a nice treadmill. However, the swimming pool was broken so we could not use it. The faucet in our room dripped continuously. When we turned on the shower, a good portion of the water came out the faucet and not the shower. The door to our room was hard to open and close due to the carpet. Overall, the room looked overly worn. The attendant for the breakfast room called in sick so the waffle mix was not available. The gal at the front desk was nice and did get some for us. The hot water in the canister was cold. This was NOT our typical BW experience, so we don't know if this as just an anomaly or if BW is going downhill.

BWGMSalina, Front Office Manager at Best Western Plus Midwest Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 785-493-9800.

"on way to visit relatives in OK."

5
15/12/2017

This was a very nice place to stay. Very quite and the atmosphere was very pleasant. The breakfast was awesome, once we plugged in the waffle iron ourselves, Very nice breakfast. This place served more food than we have ever seen in a hotel. We will differently stay here again on our trip to OK.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are very happy to hear that you enjoyed your stay and breakfast however I do apologize that you had to plug the waffle iron in yourself. We look forward to your next stay!

"Quick night trip"

5
06/12/2017

Great hotel good beds very clean and quiet. I would definitely recommend this hotel. Breakfast was good looks like in the Summer there will be an amazing indoor swimming pool with a huge water slide .

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are very happy to hear that you enjoyed the breakfast and that you would recommend our hotel! We look forward to your future stays.

"Amazing service"

5
01/12/2017

I stayed with my family and we had a great time, the food was delicious as well as a well stocked pantry for snacks. The front desk employee was beyond amazing her service was excellent. We would definitely be back here

"Good for 1 night stop over"

3
28/11/2017

This hotel is good if you are just looking for a place to sleep for a night and a hot breakfast in the morning. I wouldn't book for any length of time but they were very easy going about us having our dog with us and accommodating to a late night check in. We were traveling for Thanksgiving and just needed a place to sleep so it checked all our boxes.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying! We are glad you enjoyed your night with us and the breakfast. We hope the next time your in Salina you will stay with us again!

"Bad Apple"

4
26/11/2017

Everything was just okay. I didn't get room service after 3 days of stay. Had to go get fresh linen. Pillows were soft and felt old that out of the four felt like two next morning. Overall staff was very nice and accommodating.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you for staying with us! On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be using the feedback you gave us to implement improvements. We do hope the next time your in Salina you will give us another chance.

"overview of stay"

4
24/11/2017

The front desk person was not friendly or very helpful. Other than that the stay was excellent. The breakfast was nicely set out and the attendant was trying hard. She was having trouble with the microwave but was very helpful.

"Michael W."

5
24/11/2017

Great experience, the best breakfast I have had in a hotel. Check in and out was flawless. Staff very helpful and friendly. Housekeeping did a fantastic job, I was there for 4 days and couldn't have been more pleased with the service.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us. We're thrilled that you enjoyed your time here, and enjoyed the breakfast. We hope that you will stay with us again the next time your in Salina.

"Worst Best Western"

2
16/11/2017

I travel frequently for work and choose Best Western because they are generally consistent and I prefer the rewards program. This was the worst Best Western I've ever stayed in. The entire building was humid/muggy. I do not know if this had anything to do with the pool being out of order when I stayed, but the air was damp. The carpet was damp. The room smelled unpleasant. The man who was working the front desk appeared to be under the influence of something. He was jumpy and his eyes were glassy. He did not speak up and often just made gestures, instead of asking for information. I did not really feel comfortable handing my credit card over to this gentleman. The room I was originally assigned was dirty, as in, the bed was still unmade and there were dirty towels on the sink area. They checked me into a different room, but at that point I did not feel a lot of confidence. I was here for work and the arrangements had already been made by my agency, so I stayed, but I contemplated leaving and checking into any of the other available options in town. I cut my trip short to one night. I will not stay at this location again and do not recommend it to anybody else when there are so many options in the area.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 785-493-9800.

"Fall 2017"

5
15/11/2017

I stay at this location regularly; and I have always had a great experience. This trip involved a 2 day extension that was unplanned (family emergency). The manager and staff were very helpful and accommodating with getting everything processed which allowed me to focus on getting problems solved/fixed. I can genuinely recommend this as a great place to stay.

BWGMSalina, Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us while you were in Salina! Thank you again for letting us accommodate your needs while staying with us. Hope too see you back again soon!

"Comfy Room. Great Price"

5
11/11/2017

Location is convenient to where the two main highways intersect so it is a great stopover for travelers on a budget. Price is right. Rooms are comfy and clean. Staff was helpful and reliable. Rooms are all nonsmoking.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We glad that you found our location convenient and comfortable. We hope you will stay with us again if back in Salina.

"Nice Hotel and Convenient Location"

4
08/11/2017

Nice large room with King bed and couch ..... all staff we had contact with were nice and very friendly ..... nice hot breakfast ..... convenient location for where we needed to visit during our stay in Salina

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We glad to hear you enjoyed your room and our nice hot breakfast. We look forward to your next visit.

"good value"

5
06/11/2017

Good price for walk-ins, plus several discounts available. Clean, updated rooms, plenty of towels and nice toiletries. Excellent breakfast with something for everyone. We also always appreciate having a microwave and fridge.

BWGMSalina, Front Office Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are very pleased that you enjoyed breakfast and your room. We hope you will choose to stay with us again the next time your in Salina.

"Nice Hotel"

4
02/11/2017

I enjoyed my stay at Salina Best Western Plus. Nice Friendly Staff. My room was clean, nice comfortable bed, woke up refreshed. Also, very quite room no outside noise. I will stay here again. I noticed a fitness room and indoor pool, which I did not have time to try out.

"Great"

5
01/11/2017

Came to Salina for my daughters state volleyball tournament. The staff was nice the hotel was clean and the service was great. Checking in was simple and easy. As was checking out. I signed up for the rewards program while I was there.

"Great location"

5
29/10/2017

The staff was friendly. The check-in was simple. The hotel is close to the I-135 on and off ramp. There is a variety of food choices near. There is a large variety of shopping opportunities. The hotel is not far from I-70.

BWGMSalina, Front Office Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are glad you enjoyed your stay with us!

"Staff was helpful and room clean... will be back"

5
25/10/2017

Upon check=in was given a suggested local 'non-chain' restaurant and she gave us a coupon for a free dessert. I left something at the hotel and when I called the person at the front desk the next afternoon, he arranged for me to get my items overnighted. Above and beyond. The room was clean, breakfast good and we took advantage of the fitness room while there. Located a few miles from interstate, but we enjoyed a pleasant walk thru a quiet nearby neighborhood. Highly recommend.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are very happy to heare that you enjoyed your stay with and that we were able to assist you in getting your belonging back. We hope you will stay with us again soon!

"Decent location, Good breakfast, needs housekeeping help!"

3
23/10/2017

Overall a good location, close to freeway but quiet. Good and plentiful breakfast options. Rooms were laid out well, but upon arrival I found a dirty sock from the prior guest on the floor next to the AC that had clearly been missed by the housekeeping. The shower mat in the bathroom I unrolled to put in shower and found it covered with mold - again, overlooked by housekeeping. The pillows were exceedingly lumpy little squares. Even my 7 yr old complained about the lumpy pillows. Lastly, the swimming pool, which was a deciding factor for our family to choose this hotel was green and cloudy -- not the clear and blue as it should be! If you have never swam in a pool before- you wouldn't know any better - but for those of us that have, it was a clear sign that it was not being well maintained or cleaned! yuck. Overall, cleanliness seemed to be a big issue in this hotel which is a huge factor in guest satisfaction. I would not recommend this place if you can afford something else.

"In need of repair and front desk doesn't care about guests"

1
22/10/2017

Upon check in, we were assured that we would get a quiet room. Proceeded to our room that was on the street side of the hotel. Went down to the front desk and asked to be moved to the non street side and the front desk assured us it would be quiet. Guess what, it was noisy. Now, in the morning there were only about 10 cars in the parking lot so room availability was not an issue. TV was very dim and hard to view. Well worn hotel. Bed had plastic under the bottom sheet that made noises when you turn over. Generally the property needs to be updated. Not happy with the Best Western brand....Breakfast was fine in the morning. Nothing special, but OK.

"Great place to stay"

5
21/10/2017

Our family has stayed at this hotel for several years during family reunions. We have used at least 4 rooms each time, and have had a great experience each time we've stayed. We recommend this hotel without hesitation.

"Employees who don't care...."

2
20/10/2017

Very very marginal room. Asked for a quiet room, and got a road side room when there only a very small number of cars in the parking lot at about 9:00 AM. Asked to move to the non-road side and the front desk would not accommodate us, said our room would be quiet. Based on this experience and another Best Western Hotel in MO, would be staying at a Best Western Hotel in the future. No apparent corporate oversight of their brand. Too bad, we had a two great experiences with BW, one in Orange County CA and another in Los Angeles (by LAX). Based on those positive experiences we booked this hotel and a second night at a different location.

"Friendly Even Late at Night"

5
13/10/2017

I was welcomed to the BW as if it was a fresh morning, though it was very late that night. I felt my arrival time was not even an issue. The lady was clear in her explanation and offered additional assurance to make my stay comfortable.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We try very hard to give all of our guest superior customer Service! We hope when in Salina you will stay with us again.

"Great pool for the kids."

5
12/10/2017

The pool area was great, even the big kids had fun. Water was warm and the kids loved the slide. Couldn't get them out. The breakfast area was one of the best on our whole trip. They had something for everyone. Great breakfast also.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with use! Im very happy to hear that your family had fun in the pool and aslo had a wonderful breakfast. We hope you will stay with us again.

"Nice place to stay"

4
10/10/2017

The extra touches like coffee,lemon water and iced tea available in the lobby add to the niceties! The breakfast was good and the area to sit to eat was roomy! Our room had enough space to get together with my sister and her husband which was why we were there!

"Tad pricey for Kansas"

3
09/10/2017

I will have to give it them that it appeared to be a clean room. However, it was late at night and we just needed a bed to crash in for 6 hours. I have to say though, it was pricey for in the middle of no where Kansas on a non-holiday weekend. It was quiet though. Breakfast was okay.

BWGMSalina, Front Office Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thasnk you so much for staying with use! Im glad you had a nice quite stay.

"Inviting Exterior"

4
03/10/2017

After a long day of driving 500+ miles on our journey back to Santa Fe, and with no reservation, we were pleasantly surprised and relieved to find this BW in Salina had a vacancy. The exterior is very inviting and it is conveniently located close to the highway and only a short drive to restaurants. The staff were very friendly and understanding that two tired souls needed a quiet room for the night.

"Nice staff eager to please"

4
03/10/2017

I really enjoyed my stay at the hotel. I was only planning on a day or two, but stayed longer since the place was such a great deal and so comfortable hotel They recognized me as a diamond select and gave me a better room than I hoped. I showed up a bit late for breakfast one morning and a male staff member assisted to make sure I got something. I thought it was really nice.

"Pets welcome in all rooms"

3
01/10/2017

While we appreciate the BW brand for quality and value, we were disappointed to learn at check-in that pets are allowed in all rooms. Although our room appeared clean, there was evidence of pet hair at doorways in common areas. My greater concern is for a policy that precludes online booking. If I have to call each location to determine whether I can book a pet-free room, I'll be more inclined to book with hotels that reserve some rooms as pet-free accommodations.

"Above and Beyond"

5
27/09/2017

The very nice young man working the night shift went above and beyond to find the source of the beeping smoke detector with low battery in another room (keeping us awake), and replaced it) all at about 2:00 am

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
I am very sorry to hear about the disturbance. But I'm glad that Michael was able to assist and fix the problem as quickly as he could. I do hope that the rest of your stay was enjoyable, and if ever in Salina again you will stay with us.

"Pets accepted"

5
27/09/2017

Very nice hotel in Salina. Close to shopping & Restaurants. Chose this hotel because we had just bought a new puppy in another state and needed an overnight stay. Accomodations were pleasant. Loved the breakfast.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
We are glad to hear you enjoyed your stay and breakfast with us! We hope the next time your in Salina you will stay with us again. Also congratulations on the new puppy!

"Great Staff & Hotel"

5
24/09/2017

Staff was very helpful. The room was comfortable, well decorated and the bed excellent. Ron at the front desk was well informed and had several excellent suggestions for restaurants and things to see. The location makes it easy to get back on the freeway and to the restaurants.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
I'm very glad to hear that your stay was comfortable, and that Ron was able to assistance with some good dining choices. We hope you choose to stay with us the next time your in Salina.

"Only warm water, NOT. BEST. WESTERN. "

3
23/09/2017

After a 700 Mile Drive I was looking forward to a nice hot shower. But first we went to Martinelli's Italian restaurant 4 dinner, and it was so dang good. Afterwards my husband took a bath and I took a walk and when I got back he told me that there was only warm water. It was 9 p.m. when he took his ONLY WARM water bath. It was 10:15 when I took a shower and the water was still only warm. This is our third time staying at this hotel. Everything is nice but dang ....how can it not have any hot water? Also this time there was no night light for the bathroom nor does the light switch glow so we were in a suite , with a king-size bed and there was only a dark tunnel headed away from us towards bathroom which is very disconcerting during the night. I don't like to leave the light on in the bathroom with the door cracked , it consumes more electricity, but when the hotel does not put up any illumination for that end of the room AND NO HOT WATER, then they lose a star.

BWGMSalina, Manager at Best Western Plus Midwest Inn & Suites, responded to this review
We apologize that you did not enjoy your stay with us this time around. We had maintenance check on the hot water and I will look into getting some sort of night light for the rooms. We hope the next time your in town you will give us another chance.

"This is the place to stay in Salina!"

5
22/09/2017

As others have mentioned, the staff person who checked us in was so friendly and helpful! There was cold water with fresh lemon, as well as iced tea, and some pretzel snacks awaiting travelers in the lobby. The temps were hot, but the hotel had the AC on and our room was wonderfully cool when we arrived. The location of this motel (and others) is a little off the highway 70 corridor, since Salina is a little south of the highway. However, the attention to a few extras made this place awesome, and the short drive was well worth it. The price was very reasonable (weeknight stay), they accepted our dog, had a lots of green space for walking dogs, the bath and shower were large, the room was large and well-appointed. The mattress was a little soft for us, but would probably be fine for most folks. The pillows are shredded-foam types, so you can sort of smoosh them into whatever configuration you need. The morning breakfast was real scrambled eggs, bacon, tater tots, biscuits and gravy, also a waffle maker, & yogurt with all kinds of fresh fruit, nut and granola toppings - even real whipped cream! The breakfast was obviously to our liking - a great start to the day, without traveling somewhere else. We requested a room on the parking lot side (based on some other reviews), and it was nice and quiet for a good night's sleep. Stay Here!!

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are glad you enjoyed your stay.

"Mediocre in Salina"

3
21/09/2017

The good news is that it's located in a quiet area. The bad news is that it seriously lacked attention to detail...halls needed vacuuming, dents in walls, spills on lobby floor that weren't cleaned up, etc. It also had a creep factor and I was glad to leave and continue on east.

"Good value"

5
20/09/2017

This facility is right off the interstate but is very quiet. The room rate is very responsible. The employees are friendly and helpful, especially Vicki. She really makes you feel at home and is willing to help you with anything you may need. They also have freshly baked cookies in the lobby. We were upgraded to a suite which a was very nice. The room was large with a bed, sofa bed, work table, and coffee table. The bed was very comfortable and we had a great nights sleep. They also have a indoor pool with a slide which would be great for kids. The breakfast had a good selection and you can eat all you want. I would highly recommend this facility if you are on the area.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! The team and my self are very pleased to hear that you had a comfortable stay and good breakfast. Also I could not agree more that Vicki is very friendly and helpful. I will be sure to pass on your praise. We hope the time your in Salina you will stay with us again.

"Best Westerns are a great place to stay. They always offer quality price .Quality rooms. VERY professional people."

5
16/09/2017

Best Western, in Salina, fits in with the rest of the Best Westerns I have stayed at. I recommend it to any one. Very professional people. Clean inside and outside. Super rates.Easy to find off I135. Great amneties. Great place to stay.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! The team and myself work very hard to make sure all of our guest have clean, comfortable, but affordable stay. We hope the next time your in Salina you will choose to stay with us again.

"Great property, reasonable rate"

4
15/09/2017

This is an excellent choice for Salina and a wonderful quiet location just off I-35. I would highly recommend it as it is super clean, fresh rooms, and everyhing you expect for an excellent stay. The pool even has a water slide into the water and the kids were having a ball. Comfortable bed, super clean room and hallway that looks totally updated. Great breakfast and 24 hr. coffee and drink. So why no five star rating...the wifi internet connection was not working and that is a no-no for us. Fortunately they do have a hard wire connection available and we had the cable, probably an unusual occurrence for this facility but that is a demerit!

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! The housekeeping team works very hard on maintaining the cleanliness of our property and we appreciate your feed back on that. I will definitely let them know. We are also very pleased to hear that you and your family had a comfortable stay, and enjoyed the breakfast and water slide! Also we do apologize that the wifi was not working. we have contacted our provider and are working on a solution.

"Forget HIE. THIS is the place to stay!"

5
15/09/2017

Room was quiet, clean and nicely appointed. Bed and pillows were comfortable. Hot breakfast was delicious with a good selection. The staff was warm, friendly and attentive. We will definitely stay here again.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are all very pleased to hear that you enjoyed your stay and loved the breakfast! we hope you will home stay with us again soon!

"Great hotel for a great price"

5
07/09/2017

This Best Western is a nice, clean hotel fora great price for those traveling across Kansas. My wife especially likes it being a few miles away from the interstate for her safety when she is traveling alone.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us and always counting on us to be your preferred hotel.

"Bargain"

5
06/09/2017

Less than 90.00 for a clean quite, spacious room. Great service and good breakfast. Will stay again next year. Discount with AAA, aarp or best western rewards card brought our rate below 80.00. Best deal on this trip.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are all very pleased to hear that you enjoyed your stay. We look forword to your return next year!

"Price performer"

5
06/09/2017

If you stay at a less expensive hotel, you're missing out. The Best Western Plus in Salina, KS, is a very nice operation for a very reasonable price. The staff are pleasant, everything in the room works (yes, everything), the shower wonderful and it's just far enough from the freeway that it's quiet!

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
We appreciate your feedback and try to do our best to make sure that our customers are made comfortable and that everything works properly for your satisfaction. We hope that in the future we meet the standards that you have come to enjoy!

"Great value"

5
04/09/2017

We found this motel to meet our needs in many ways. Would highly recommend this facility for families and for business or pleasure. Well located with easy access to highways, to dining and to destinations. The friendliness of the staff, the immediate attention received were welcome. The quiet atmosphere, the comfort of the room added immeasurably to our pleasurable visit.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are all very happy to hear that we were able to meet your needs. We look forward to being there for you in the future and we always enjoy hearing that our lovely city has made you feel welcome and comfortable!

"Disgusting. Seedy motel at best. I guess that's what "Plus" translates to at Best Western. Sleep in your car instead!"

1
04/09/2017

Was trying to find a clean place to stay for the night on a cross country road trip with my dad. Kansas seems to have a low standard of cleanliness in general but this room was just nasty. I think the hotel was built in the 70s and never remodeled (or cleaned). The first thing I saw when I went by the bed was a fingernail clipping on the dusty clock radio. So so gross. The place had a vibe consistent with a seedy motel.

BWGMSalina, Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Nothing special"

3
27/08/2017

Looked better on the website picture. A lot older facility than I expected. Staff was friendly enough. Location was OK, easy on, easy off for highway access. Plenty of eating establishments, good variety of types. I would not make this a must-stop location for future travel.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We appreciate your feed back and hope you stay with us again.

"Concert stay in Salina"

4
26/08/2017

We found this hotel off the beaten track of I-70 and were very happy to find it. it's a fairly quiet neighborhood except for the traffic on Schilling Rd. I've asked a couple of times but have not been given a room on the side of the hotel away from Schilling Rd - next time I will be more insistent. I would like to see one more choice in coffee creamers but that's just my personal thing. The breakfast quality is average - could stand to be little better quality. Front desk is usually very friendly and welcoming. All in all, it's a good hotel for a quick overnight stay.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are very happy that you enjoyed your stay and keep coming back. I do apologize that we have been unable to accommodate you with a room facing the parking lot. The next time you make a reservation if you feel this has not been done for you please ask to speak with me. Or leave a message and I will do everything I can to get you a room on that side. Loni

"Clean, quiet and affordable."

5
25/08/2017

Good clean affordable accommodations for a family of four. Nice breakfast, too. Quiet room. Queen beds okay, bathroom was clean. Easy access from and to Interstate-70. Walmart and shopping center near by.

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! We are glad you and your family enjoyed your stay!

"Always a good stay here"

5
24/08/2017

I stay here for business quite often and it never disappoints me. Beds are comfy, staff is awesome, and the breakfast is one of the best hotel breakfasts I have had (real eggs!)! Its right next to a bus stop so riding around towns easy!

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for continuing to choose the Best Western Plus well on your business travels to and through Salina. The team and myself are very pleased to hear how you have enjoyed your stays with us. We look forward to your next visit!

"A very pleasant stay"

4
24/08/2017

Very well maintained property, clean and welcoming. The staff is very friendly and helpful. I found the rooms to be more than adequate...clean, roomy and comfortable . Breakfast was very satisfying and well presented. I would definitely stay here again

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us, and all of your wonderful feed back! We are very happy that you enjoyed your stay with us and look forward to your next.

"Very nice property"

4
22/08/2017

Nice older property that has been updated. Clean and convenient. Only issues were no coffee lids in room, breakfast service had no waffle batter. The person manning the front desk was also responsible for the breakfast area. If coffee canisters had coffee it was warm at best and mostly cold.

BWPlus745, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you you so much for staying with us! We do apologize for the few mishaps during breakfast but we are working on it. We hope that the next time your're in Salina you give use a chance, as I know we can do better.

"Best Western Salina"

5
22/08/2017

Very clean. Staff friendly. Enjoyed our stay.. Travelling so needed a comfortable bed and guilt. It worked well for us. Would definitely recommend staying here. We were offered snacks or 500 bonus points for being members. We really appreciated being recognized.

BWPlus745, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! The team and I are all very happy that you enjoyed your stay. We hope you choose us the next time you're in Salina.

"Perfect"

5
21/08/2017

This hotel is perfect next time I need to stay in salina I'll stay here again. The pool has a giant slide, the rooms are clean, the breakfast was amazing, and the hottub in my room was perfect, don't stay anywhere else!

BWGMSalina, General Manager at Best Western Plus Midwest Inn & Suites, responded to this review
Thank you so much for staying with us! I'm very happy to hear that you enjoyed your stay. Thank you for making us your hotel well in Salina. Look forword to next time your in town.

"Comfortable respite from the road"

5
14/08/2017

Our stay was highlighted by the manager at the time who alerted us of a possible tornado and outlined the procedures that would be followed. The room itself was comfortable and quiet. The breakfast was fine.

"Mom and her 5 little road trippers SLEEP"

4
14/08/2017

I'm going to exhaust you with fair details. The positives: room was clean. The slide in the pool made all my children happy (ages2-13) (I brought my own floatie for 2 yr old). The breakfast was nice and had a variety that satisfied all. The staff were very nice and accommodating. Very close to food (pizza!!) and can walk to convenience store across street for necessities. Negative: they were having an obvious plumbing problem that made the elevator smell awful. But everyone has issues, right? Hopefully this was a random weird problem. I would give them another try. And thus my rating. I feel like without that I would have been totally satisfied.

"Not what we are used to-"

2
13/08/2017

Our family stayed at this hotel over the last weekend while attending a wedding. We choose the BW Plus because of our past experience at this brand. The front desk staff was very helpful and friendly & the lobby was well maintained. But, the room cleanliness was lacking-I found 3 bugs in the corner of the bathroom, window sills were dirty, and the hallways smelled strange. The Plus was not evident.

BestWesternHotels, Corporate at Best Western Plus Midwest Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Ok Stay"

3
31/07/2017

The hotel staff was friendly. Room it was fine, bathroom could use updated. We were disappointed the pool slide was not operational, this was one of the reason we selected the hotel. The rate seemed high for the room.

"It is not what it should be"

2
28/07/2017

This BW Suites Plus indicated a high quality, but it was below average. The hallways were not cleaned, Lint remained on the room carpet after servicing. The breakfast service was continually short of the most basic food. Milk, juice, yogurt and breads. One evening clerk said this customer was lying when the room had not been cleaned.

BestWesternHotels, Corporate at Best Western Plus Midwest Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Just Passing Thru"

4
23/07/2017

My wife and I along with 2 of our children were on our way to Colorado and did not want to drive all night. We arrived around 8 and the staff was very helpful in getting us settled in and suggesting a place to eat dinner. Next morning the breakfast room was packed and the staff was hustling to accommodate all. We were in no hurry and waited as the staff kept up with all the food offerings.. I would recommend this place to anyone that was stopping in Salina.

"Comfortable"

5
19/07/2017

Easy access to hotel with plenty of parking. The front desk lady was very sweet. I found the room very nice. And no perfume smells- just smelled clean, I found the water temperature good and the slide) was a bonus!! I will recommend this location.

"Family Vacation"

4
15/07/2017

Very nice hotel a little off 70 but good Pool was not the cleanest at all needed a lot of TLC but great time. Our bothroom was a sauna but if felt good after the cold pool. All in all it was a great expierence and I have been there twice now and plan to make it once a year when we drive through!

"Poorly maintained and dirty common areas"

3
13/07/2017

The hallways, lobby, elevator and breakfast were very dirty. There was little apparent effort to keep these areas clean. The room on the other hand was well appointed and clean. The bed was very comfortable. The bathroom fan did not work.

"pleasant stay"

4
09/07/2017

the motel was not prepared to serve breakfast to the number of people staying there. the slide is a nice feature to the pool area. it is old and needs some maintenance. the lobby area is very inviting and the refreshment table is homey.

"Easy interstate access"

4
09/07/2017

This best western is a nice clean hotel,that is easy to access from the interstate. It is also located close to many good eating places. If a person has kids the pool would be a lot of fun for them. A small water slide would be a nice finish to the day,to run off some travel energy.

"Great value the money"

5
08/07/2017

I found the facility to offer an exceptional value for the fees charged. Much better then other facilities I have stayed at. The breakfast each morning was very good. The staff very friendly and welcoming from the housekeeping staff to the front disk personnel.

"vacation"

4
06/07/2017

was on our way to south Dakota when we stopped for the night was very pleased with our room very clean and well kept the staff was very friendly and would recommend this hotel breakfast was very good but they need one person taking care of refilling breakfast foods

"Great Stay"

4
06/07/2017

It was a nice stay with very helpful staff. It was a very quiet area with restaurants nearby. It was a in a good location due to being relative close to several interstates. We will stay here again if in this area again.

"Poopy, wet smell or wet musty room/blankets? Choose your adventure"

2
05/07/2017

After checkin we walked down the hall and were greeted by a humid sewer smell near the pool area. After that wonderful experience we got in our room. Flushing the toilet unveiled a new feature that sounded like somebody jack hammering to get the water filled back up. The room was MUSTY and very humid. Later when we got in bed the sheets felt WET from all the humidity. More humid inside than out and the curtains were stained. The pillows were very hard. If you want breakfast get there before 9 (not 9:30 as advertised). Otherwise you'll be scrounging for scraps or eating dry cereal. The positives are that the receptionist was very helpful and got us checked in quickly. The grounds are well kept and the building exterior is nice. That's why I gave it 2 stars instead of 1.

"On the road again- somemore"

4
01/07/2017

The draw to this hotel was its water slide. My husband loves them. It was our anniversary and we were traveling so we took advantage of the room with a jacuzzi in it as a special gift to us. The water wasn't hot and it took forever to fill.

"Retirement trip"

5
29/06/2017

Property was well taken care of. Rooms were clean an spacious. Bathroom fairly large. Pool nice. Breakfast great and good selection. Friendly and helpful staff. Easy to find. Close to interstate and attractions.

"Don't waste your money."

2
27/06/2017

Terrible breakfast. Odor in elevator. Toilet made a loud honking noise each time it was flushed. Slide was fun, but the pool water was cloudy and pool walls were dirty. Bad smell in the elevator. Spend more money and stay somewhere else.

"One night stay"

3
26/06/2017

We stopped here on our way back from our 2 week trip, this was our last night on the road. The hotel is a good hotel but if you need the Internet I hope you have better luck then we had. We never even got connected and the net work wasn't even a choice on either our computer or phone. We tried calling the front desk twice to get help with it but they never answered. I let them know in the morning when we checked out but all they said was that is weird because they never have a problem when they connect to it. Other then that it is a nice hotel for a nights rest.

"Understaffed"

2
25/06/2017

The hotel is understaff. Checked in at 4:00 pm and asked for additional bath towel,none available,dryer broke. Breakfast had one staff, cooking,clean,coffee,table,no natkins in hotel,she was awesome considering alone. Check in staff absence.

"Great service"

5
20/06/2017

Our entire experience at this Best Western was very positive. The staff was very kind & helpful. The hotel was clean and comfortable. We wished we'd gotten to the hotel earlier so we had time to play in the pool area, which looked beautiful. We stayed at this location while traveling through from one point to another, which sadly didn't offer us as much time there as possible. The breakfast spread was great, except for tater tots which were a little bit dry. We didn't need those anyway. =)

"Nice and reasonable!! "

4
18/06/2017

Stayed one night while traveling to Colorado. Clean & Quiet room and for that matter a quiet hotel overall! Friendly and efficient staff! Good parking. Right off I-135 and a few miles south of 1-70! Breakfast was good! Price of room was very reasonable and would stay here in this area again!

"Salina trip"

5
12/06/2017

This is the only place I stay in Salina. The rooms are large, spacious, and clean, and the service is great. This trip I had a problem with my shower and when I went to the front desk to let them know it was fixed before l left the building. The breakfast is great, a lot of variety and fresh. It has a perfect location and I will always stay there.

"Great place to stay"

5
11/06/2017

Ron was our check in person and he was very informative. Very helpful on what was going on in the local area. Definitely will stay again. We just passed through on our way to Texas. The room was clean and we were too tired to use the pool but it looked like fun with a great waterslide. Breakfast was normal with waffles, eggs, bacon, potatoes and sausage gravy with oatmeal and yogurt with fresh fruit.

"Stay the night "

4
29/05/2017

Just a couple miles away from I 70 off I 135. Well worth the extra miles. Friendly staff. Wanted catfish for dinner and was sent to great place by front desk. Clean and updated. Will be back when need room in area.

"Great value for price"

5
25/05/2017

This is a wonderful hotel. Our rooms were very nice, very quiet, with comfy beds, and everything was super clean and best of all the cost was less than $80/night. In addition, the staff was very friendly and helpful. Overall, the service and value of this hotel was exceptional. We stayed in another BWP in our next destination, and it was just as wonderful. I loved both and will definitely do my best to choose a Best Western Plus where ever I travel.

"On the way to Oregon"

4
24/05/2017

Excellent property. Happy with every aspect of our stay - i.e - room, location, staff, etc. Excellent Wi-Fi. Blizzard hit on night of 4/30 & shut down I-70 West. We had to stay until almost ck-out time before highways were opened. Hotel was full of stranded travelers. Would definitely stay there again and recommend it to everyone.

"Call to order"

4
23/05/2017

Everyone on the staff went the extra mile to make our stay enjoyable. The breakfast was not as nice as it could have been. Some items cold. But overall it was acceptable. Inter net didn't work in our room but the young lady at the desk quickly fixed that. Overall It was a very pleasant stay. Would definitely stay there again and would recommend it to anyone traveling in that area. Especially veterans or service personnel.

"GOOD VALUE BUT UNDERSTAFFED"

3
20/05/2017

This is the first Best Western Plus that I have stayed in where I was disappointed in my stay. The room was excellent, the staff friendly and efficient, bed was good and little noise. What was disappointing was lack of staff on a very busy graduation week and the lack of staff when the hotel was full. The breakfast area in particular appeared understaffed and it appeared the desk clerk was having to leave the desk and help in the breakfast area. The hot food buffet ran out of food way before closing time on the day of graduation. Management should prepare to add more staff on weeks where there are special events in town or when they have a full house. Also, the internet service was really bad, but I was told it was because some type of work was being done in the area and it would soon be improved.

"Choose elsewhere"

2
17/05/2017

As platinum members we know Best Western well. Firstly the plus points - fitness room is compact but functional. There is an indoor pool. We has a king bedroom suite which was of good size. Minus points - the mattress on the bed was inside a thick plastic bag. The kind you would have to protect the mattress for anyone wetting the bed. Therefore there was cracking sound whenever you moved in bed. The bed felt like we were sleeping on a thick plastic sheet mainly because we were! On closer inspection were the sheets fresh? The pillows were made of foam pieces therefor lumpy. The towels were old, thin and 2 of them had threads hanging off. In addition 3 of them had stains. Never thought we would say this about a Best Western but in the area there is plenty of choice - we advise you choose elsewhere.

BestWesternHotels, Corporate at Best Western Plus Midwest Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Clean, Neat Pool"

4
16/05/2017

Stayed there for one night. Room has Micro, Fridge, Iron, Ironing board. Updated old school room. Seperate sink from bathroom, which I love. New appointments in room were up to date and nice. DIDN'T like the under the covers plastic mattress cover...I would call it slip sliding away! I toss and turn at night, had to get up and remake the bed slightly. Probably not a big problem for most. They did have a data charger bedside, which is awesome. Wish every room did. Had a free hot breakfast that I did not take advantage of. The pool looked great with a slide for the kids and it was indoor.

"Great place to stay"

5
08/05/2017

The hotel was clean and was a nice place to stay with my students for 1A state forensics tournament. The pool was not working when we got there, but they opened it about 9 pm for an hour. We had one regular room and one suite. The couch bed in the suite was not very comfortable and smelled a bit.

"A night during travel"

5
21/04/2017

Was very clean,staff was very helpful. Rooms are a bit noisy,but comfortable. Close to shopping. Staff was helpful in recommending an excellent place to eat. This was my second stay this year. I would stay again

"Clean and comfortable"

5
11/04/2017

We stayed in Salina on our way to and from an east coast road trip. Our stay here was on the return trip and we were very pleased with this hotel. Our room was spacious and comfortable and very clean. The night clerk was friendly and we felt very welcome and comfortable. Breakfast was hot and fresh and the coffee was good too.

"Needs a scrubbing!"

3
08/04/2017

Our room was clean. The hallway to our room was clean. The lobby needs some attention. The corners and entry need a good cleaning. The elevator was grungy, bordering on filthy. It needs a complete and detailed scrubbing. It was bad!

"Great choice of accommodaton in Salina, Kansas"

5
30/03/2017

This is a good choice when travelling through Salina. Very nice facility, very clean, quiet, well-located and close to just about everything a person could need (restaurants, convenience stores, retail). Very friendly and helpful staff and management. I recommend it.

"Not very clean"

2
27/03/2017

Hotel was not very clean, arrived downstairs for breakfast at 8:58 to no food and to be told the employee had went home sick. Daughter had a waffle, two days into our vacation she was so very sick. Man behind counter was not very nice.

"3rd party scare!"

4
27/03/2017

We stayed before and after spring break this month. There was a blizzard in Colorado which knocked us back a day and the hotel graciously let us show up a day late. Our room was smaller but they were willing to work with us when the third party website could not help us. Spacious rooms suite or regular. We had plenty of space during second stay with smaller room (3 adults/3 children). If you stay asked for an odd number room so you do not stay on the even side with the pool. Our first room you could hear the splash and joy from the pool (closes at 10 pm). Great breakfast with variety including strawberry or blueberry flavored waffle batter. Will definitely stay here again. Amazing staff.

"Great place to stay"

4
28/11/2016

We've stayed here several times in the last year and have always had a good experience. Hotel has always been clean and comfortable, but this last time we had no hot water our last night there, and one of the breakfast items was tough and seemed to have been around for awhile. Other than that the room was clean and comfortable and everyone there was helpful and friendly. Except for the problem with the water on our last night there we would still recommend this hotel.

"Acceptable but tired"

2
27/11/2016

While we appreciate that this Best Western was pet friendly, it was NOT a PLUS. I wonder when the room carpet was last shampooed. Our dog could not settle down because of all the smells. Then, at the breakfast bar: the hot food was not replenished (and we were there at 8:00 a.m.!) and the trash was overflowing. My husband looked in the prep room for the staff. No one was there; it was also a mess. :( Only as we were leaving did the reception clerk come into the dining area and laughed when I told her about the trash. Very disappointing.

"Excellent dog friendly hotel"

5
24/11/2016

Stayed here eight nights while bird hunting in the area. Very clean and comfortable and pet friendly for my hunting buddy. There are some grassy areas outside the convenient side entrance (so rowdy dogs don't have to go through the lobby) but a better place to walk your dog is the grassy field across the street (until something gets built there, just a matter of time). The manager even allowed me to keep a few frozen birds in the hotel freezer (cleaned and vacuum packed, in case the Food Police or Corporate Office are reading) which was a major plus. Great location just off I-135 with just about every casual dining chain restaurant (plus a couple of good local places) within a couple of miles - plenty to keep you going for a week. Plus found a local place nearby to get dry ice - just google "salina dry ice". Will definitely stay here again when hunting in the area.

"Wonderful stay"

5
20/11/2016

I had a very wonderful stay the rooms were very nice clean bathrooms the bed was awesome the staff is really good, if you're ever in this area I would definitely stop by, reasonable rates, the breakfast was very good you had a variety to choose from internet was working good

"Cleanliness of the room"

2
20/11/2016

we stayed at this Best Western for business. The hotel overal was nice but only dealt with one employee that barely spoke to me. The room was unclean. Previously someone has trimmed their beard and hair and was all around the sink and faucet. The shower had been painted and was chipping while I showered. Trash had been left behind by previous customer and must not have been noticed. Not satisfied at all. Not my normal Best Western experience as that's the only hotel chain I use.

"Fall 2016"

4
08/11/2016

Polite, professional staff; fresh, hot breakfast. Fitness area and indoor pool make for an excellent value for the money. I have stayed at this location several times in the last 3-4 years and have been pleased each time.

"Very Comfortable "

4
05/11/2016

Good value for a conveniently located hotel. Very comfortable room, well maintained with nice furnishings. Cold and hot buffet breakfast was quite good. Hotel staff was very friendly and accommodating.

"Best Western Stay"

5
05/11/2016

We were driving home and stopped here to stay the night. I booked the hotel 2 hours away and when we arrived everything was ready for us. Our room was spacious and clean. The guy at the front desk was very friendly and knowledgable. It was a great stay even though we were there a short amount of time.

"Great Pool for the kids!"

4
03/11/2016

We really enjoyed our stay here so much we stayed an extra night. Hotel was very clean and breakfast wasn't too bad, muffins were great! The kids loved the pool! The only thing I can say is the dryer doesn't dry very well and I had to run it twice to get a small load dry. If you stay in Salina make sure you visit Rolling Hills Zoo and Museum it was outstanding.

"Quiet slice of heaven"

4
01/11/2016

Booked a suite for while in town to see Celtic Thunder in concert. Hotel was great once we found it! Guess we came into town from the north and needed to be in the south end. Great check in and very quick. Room had everything you could need. Pretty decent breakfast and lots of shopping and dining in area. Pretty close to theater as well. Would certainly stay here again!

"Business stay"

5
29/10/2016

My first choice when staying in Salina is the Best Western Plus. Staff is great. Hotel and rooms are always clean and comfortable. Breakfast is nice as well, I like the fact that they use fresh eggs when making the scrambled eggs, a lot of places use powdered eggs which in my opinion taste terrible.

"Not worth the money "

2
20/10/2016

After reading reviews on this hotel we decided it was the best hotel to stay in Salina, Kansas. They were advertising $78 on website and when we called... after driving from Oklahoma we stopped around 11 pm she said they had one room left for $99 after our aaa discount and hotel points it was $81 and after the taxes and fees it was $97.. no bad. The front desk lady was very friendly we got our room which ended up being two fulls instead of the queens we asked for, we were by the laundry room and someone was drying jeans which was very loud (11:45 pm now), the room next to us either checked in or came back to the hotel around 1 and we could hear every word the hotel was not sound proof at all. The pillows we old and lumpy. Went to take a shower there was still hair in tub and a huge crack, very disappointed (pictures below),no hair dryer so when we called the front desk they didn't answer went down for breakfast and there were 3 of them very rude when I asked if the phone wasn't working asked for a hair dryer they said they would have to call someone and try to find one, breakfast wasn't too bad overall not worth the money we won't stay here again.

"FAMILY TRIP"

5
19/10/2016

Great staff Pool was excellent for children. Coffee in lobby around the clock. Breakfast was a hit . Options for the whole family. Waffles ROCK, fresh fruit no matter your diet requirements it was met

"Very NIce BW"

5
19/10/2016

One of the nicest BW hotels I have stayed in. It is an older building but has been upgraded and is very modern. Rooms had MW and fridge, very comfortable beds, large bathroom in suite, It provided 24-hour lemon water, coffee and snacks in lobby. Breakfast was typically good BW assortment with good service. Nice location off Interstate 135, near restaurants and shopping.

"Very Good Experience"

4
18/10/2016

This Best Western lives up to the high standard set by the Best Western system. The room was spotless though the sheets could be replaced soon. The full breakfast had a good assortment of items, which were hot and as good as some restaurants. We will remember this location on any future trips through Kansas.

"Great location"

5
17/10/2016

My wife said the bed was very comfortable. I wasn't able to sleep in it for more than an hour due to a very bad back. Breakfasts were hot with several choices, just the way I like them. They have an indoor pool with a slide. I wish I had brought my swim suit. It looked inviting. Be very careful when checking out should you use points. They automatically charge your room to your card without applying the points first. By the time my wife got the front desk to understand how the bill was to be distributed (points and card) they had already charged the stay to our card. My wife had to spend quite a bit of time with the 877 customer service only to be told the best they could do to get the bill straightened up would take 4 - 5 business days. We had to dip into alternate funds in order to get home. Pay close attention when checking out otherwise you will suffer the same consequences as we did. All in all with exception of the checkout fiasco we enjoyed our stay.

"ok for the price"

3
17/10/2016

We asked for a top floor room, which we got. The linens aren't the best. They fill kind of pilly. And the pillows are not standard size, they are small. It did have a device attached to the desk to allow charging of a variety of electronic devices at once. Both rooms we stayed in (coming and going) the bathroom sink faucets had the hot and cold water reversed from normal. (cold water on left and hot on right). Strange. The breakfast was good both mornings, but the breakfast room needs to be larger. It got very crowded, not enough tables for everyone. Tissues were not supplied in one of the rooms. Very loud air conditioner is one room also. The swimming pool did have a slide, a plus if you have children traveling with you.

"Great nights stay"

5
13/10/2016

Super clean room. Slept very well in the comfortable bed. The next morning's shower was very relaxing. They also have quite a few nice amenities, like an in-room coffe maker ans a complimentary breakfast.....with an unbelievably great weekday rate...

"Best Western Plus Salina Ks"

5
12/10/2016

Very nice updated hotel. Very comfortable beds and wonderful room décor. Large parking area. Room fee was reasonable, however taxes seemed a bit high. Excellent breakfast and nice, clean area to dine in.

"Very Nice Place to Stay"

4
10/10/2016

I was very impressed by the helpfulness of the desk staff when I made my reservation. There was some difficulty when we arrived in finding the reservation, but all ended well--I think there was a computer glitch. We had two other minor issues, both of which were promptly addressed by the staff: our refrigerator didn't work, and there were showerhead issues. The facility is nicely decorated, conveniently located to excellent dining, and staffed by folks who go out of their way to be helpful. We'd surely stay there again.

"Nice experience!"

5
07/10/2016

Me and my husband stayed at this hotel on our way to Colorado. They were very friendly at the front desk when he checked in. The room was very nice and clean. We had a refrigerator, microwave, coffee pot, hair dryer, all the goodies! The bed was comfortable and we both slept very good! They had breakfast the next morning for their guest which had a little bit of everything and was very good! We enjoyed our stay and would definitely stay here again and recommend it to everyone!

"Very nice "

4
05/10/2016

There were a few issues. Our room was very nice except for bathroom sink being broken and the beautiful, new shower having no place to place soap or anything else. Doors not installed correctly. We had a wonderful breakfast. This was worth the money and great service! They could step it up one notch!

"Back Again"

5
20/09/2016

I stay at this hotel every two weeks when I am in Salina. I can not say enough about Lonie and Vicki. They always have a smile very plesent and always go out of their way to take care of me. I stay in hotels 100 nights a year and this one by far is the BEST. If you are staying in Salina this is the place to stay. Pool, hot breakfast and more. Dont pass on staying here.

"Perfect distance from Denver"

5
14/09/2016

I've stayed at the Salina Best Western several times in the last few years. The staff is always pleasant and helpful. For the trips I have made, Salina is a perfect distance from Denver on my first day out.

"Just what we needed--great accomodations"

5
12/09/2016

Booked while en route from Wichita, following an unexpected visit to the ER there. Rooms were perfectly suited to our needs; clean, quiet and very comfortable. All staff were helpful and friendly. Great location; would gladly stay here again.

"Nice & Clean"

4
10/09/2016

We stayed here on our way home from Cheyenne, WY. The room was very clean and spacious. The people are great and the so was the breakfast. Would definitely recommend for those traveling to Salina. If we are ever up that way again we would certainly stay again.

"Everything you want in a hotel"

5
09/09/2016

I was really impressed with my recent stay here. It's clean, the staff are so courteous and it's located a block from the highway so you can get on and off easily but you're not right next to all the traffic and noise. There's a drink station with cool beverages and snacks or coffee depending on the time of day and the hot breakfast was great - real breakfast food like eggs, bacon, biscuits and gravy. There's also a very nice indoor pool with water slide and a good-sized workout room (I didn't use either during our overnight but it you're staying there for a few days I can see enjoying both). I kept thinking what a great space it would be for a family trip or a reunion because Salina is a great town and this is a great hotel to bring the whole family to. Also, we were traveling with a cat and the beds don't have space underneath them for animals to hide - a big factor for us when choosing a place on this trip.

"Salina Serenity"

3
08/09/2016

room 208 King N/ S We booked this room while enroute on I-70; pleasantly surprised at location away from highway yet not too far. It was clean and had all the required ammenities. The check-in man was a bit distracted by the phone as he was checking us in ( this seems to be the norm at most of the places we stay) yet he got us in fairly promptly and with a good attitude. As a very brief and ok stay it is hard to give more than an average rating but there was nothing wrong and nothing outstanding. It was what we needed for the stop on a long roadtrip.

"great stay"

5
06/09/2016

stayed her recently and were pleased with everything as usual. best western always lives up to our expectations and exceed them. breakfast was great and the room was very clean. the hotel has a very fresh smell inside we enjoyed the air freshener lol

"Great place to stay!"

5
05/09/2016

Very nice. Front desk person was super nice and helpful. Room was very clean and was very comfortable. Good location just off the highway and close restaurants, etc. Front desk clerk made a great recommendation for a place to eat. (Tucson's Steakhouse).

"Salina, Kansas perfect place to stay."

5
04/09/2016

A great place to stay after a long days drive. This hotel is really a diamond on the prairie. The hotel is very nice, our room was a suite with plenty of room to rest and watch some TV or read a good book. The restaurant strip is quite close and has a great variety to choose from whether you like pasta, steaks or fast food you will find it all within about 2 miles of the hotel. For your start the next morning fill up gas stations right across the street and a quick re-entry to the Interstate. We will keep this one in our pocket for the next time we travel this way.

"Best Western"

2
01/09/2016

I am used to staying at Holiday Inn Express hotels and so this was my first experience at a Best Western. I was not very happy. While they did have a free hot breakfast including French Vanilla Coffee Mate, I found the hotel dark, old and musty. It was clear they were trying to spruce it up but just wasn't quite there yet. They did offer a good Military Rate which is why we tried it but I would not stay here again.

"Unimpressed with the service"

1
01/09/2016

Upon arrival we were greeted by the hotel's "manager".(Loni) She was rude and unkempt. She looked like she had just got up from a nap. We barely got the details about the accommodations the hotel provides and we left the desk confused. The pool was not working and was closed. We got a strange voicemail from the manager about the pool. Our room smelled like an animal shelter. Vicki at the front desk later in the evening was very pleasant, but did not make up for the experience we had in the early afternoon. My husband wondered if she wasn't drunk. If we travel through this area again we will definitely not be staying at this Best Western.

"Great"

5
31/08/2016

Very nice hotel. Off the freeway a few miles which was great because it was quit. Bed was extremely comfortable. Room was clean. We were updated to a suite which was wonderful. Love that it is a pet friendly hotel. At check in they put us on the ground level near an exit - easier for taking the dog out. Breakfast was good.

"Excellent hotel and very professional staff!"

3
28/08/2016

I had to stay in Salina over the weekend on a business trip! So glad I chose a Best Western! The pool was closed for maintenance but the staff made up for it with an amazing breakfast. James at the front desk was so helpful and really knows his stuff when it comes to hospitality! Helped me find a hotel further along on my trip home and was nothing but smiles!

"Nice hotel"

4
25/08/2016

Hotel is very nice and clean. Staff is very good. Cold water and tea in the lobby. Paper in the lobby. Comfortable beds. Plenty of restaurants around for dinner or breakfast. Typical very poor hot food. Food was in the warmer at 545. Breakfast served at 630.

"Pet friendly"

4
21/08/2016

We had a perfectly acceptable stay at the Best Western. We were driving from Colorado to New York with our dog and needed a clean, affordable place to rest our heads. The Best Western in Salina fit the bill perfectly. We had no problems and were comfortable. Dinner was easy to find nearby.

"Nice experience"

4
13/08/2016

The hotel has recently been remodeled. The lobby, breakfast room were nice. The room was spacious with a microwave and refrigerator. Nice bathroom. There is an indoor pool with a slide and also a fitness room. The staff are excellent. We stayed there on our way up to South Dakota. Because of our nice experience, we stayed there again on our way back home.

"We hoped for better"

3
09/08/2016

We stayed one night on a drive west from St. Louis. The staff was nice. The breakfast was a bit better than average. But the bed in the room was uncomfortable, the bathroom needs an exhaust fan and the internet didn't work until we called an offsite technical support company.

"Most dissapointing stay"

1
09/08/2016

We were given the wrong room number to an already occupied key. The front desk was not friendly. Half cut pretzels were out for snacking if needed and it looked sad. Our mattress pad had old blood stains that were on it. The elevator smells dingy. Stay away from the yogurt for breakfast. We did not have an iron in the room and it was truly overpriced.

"Very Unprofessional Staff"

2
09/08/2016

The staff (mainly James) the morning of Aug 7, 2016, was completely unprofessional. They ran out of numerous breakfast items and even though they replenished these items when I brought it to their attention (I believe I did this politely), they did so in a very unpleasant and unprofessional manner. I requested from James a late check out and James allowed our family to stay until 11:30a. We checked out promptly at 11:30a. At check out James accused my children of making a mess with ice from the ice machine, including spreading ice into the business center. My children denied this incident. I had no knowledge of this incident until James mentioned it at check out. He expressed his disgust with his demeanor, tone of voice and comments. I believe James was frustrated with me for some reason (maybe the breakfast incident). I was not aware of his frustration until checkout. If he was unhappy with my children's behavior, I would have preferred he brought it to my attention when the incident occurred so I could have corrected my children's actions at that time. Because he did not handle it correctly, it basically appeared to be a false accusation. James' comments and behavior took me completely by surprise. Needless to say, what good experience we did have at the hotel was completely overshadowed at the last moment during check out.

"An Oasis in the Desert"

5
08/08/2016

I cancelled my flight from Denver to Atlanta to help my 21 year old son drive an antique Chevy Cheyenne 3/4 ton farm pick up truck he inherited from my dad in Wyoming. We drive 1600 miles in a route across Kansas...with no air conditioning! It was 105 degrees. Drew said it was like a desert. I had reservations at Best Western... when we rolled in to Salinas' Best Western I felt like the guy in the desert crawling to the pool in the sand! The service and staff were great. The manager runs a tight ship with staff who love her. Will stay there again.

"Great pool slide!"

4
04/08/2016

Hotel was all the things you want it to be - friendly, clean, comfy beds, enough towels and a nice breakfast. The pool is what made this the BEST hotel on the 3-wk trip in our grandson's eyes. It has the coolest round slide ever (according to him). Great way to end a trip.

"WILL NOT STAY AGAIN DUE TO SECURITY REASONS"

2
04/08/2016

Very unhappy that motel gave our disability room to someone else with the same last name, different first names. Their receipt showed our first and last name. ID must not mean to much or name on credit card as they certainly did not match the reservation that was made. When we arrived and informed them that was not our first name they found the mistake and said well maybe you could just ask them to switch rooms with you. They did not explain the first name and credit card difference. Very poor when it comes to identify and security of our credit card given for payment.

"Dog and people friendly "

5
28/07/2016

What an amazing stay. Read the reviews and was ok to risk the negatives. The front desk lady couldn't have been friendlier and helpful. She pointed out the grassy area for my dog and was happy he was staying ($20 dog fee). They also have pretzels and iced tea all day, which I thought was a nice touch. Beautiful breakfast, something for all, plus a bag on the go if you don't have time to sit for breakfast. Nice spacious rooms with lots of pillows. We had a 2 queen non smoker. I would stay again.

"Great hotel for the money!"

5
26/07/2016

I have stayed at this hotel twice and both times have had excellent experiences. It has great access and is friendly and clean. It is also pet-friendly and quite accommodating. The breakfast is delicious and has many options. There are lots of seats and it is very comfortable. The beds are SUPER comfy.

"Pool is awesome"

4
23/07/2016

Great place for kids. Indoor pool with a huge slide. Great place for the kiddos to burn off some energy. Close by to lots of restaurants and stores. Pet friendly. Breakfast was okay but the pool made up for it.

"Our oasis in the middle of Kansas"

5
17/07/2016

This is now our favorite place to stop during our travels between Colorado and St Louis. We've stayed here three times now and the staff is always friendly and helpful, the rooms are clean and comfortable, the breakfast is plentiful and filling, and the pool is cool and inviting (with a slide the kids love).

"Great place"

5
15/07/2016

I have stayed at this Best Western several times and it is constantly a very good experience. The rooms are spacious and kept very clean. The beds are MAJOR comfortable and there are always extra pillows. The breakfast is simple but effective and well presented. The staff is very nice and accommodating and I recommend this Best Western.

"Clean & Friendly"

4
14/07/2016

Quick overnight stay while traveling to Denver, greeted by friendly welcoming staff. Clean rooms, complimentary cold beverages in lobby, very acceptable hot breakfast in the morning, reasonable rates. Very good restaurants and shopping close.

"Kids loved the pool"

5
11/07/2016

Great place to stay, Has a great pool with a slide. Nice clean and quiet rooms and free Breakfast. Easy access off the highway. Good coffee and good service. Plenty of parking and lighted. I was pulling a trailer so I had an easy in and out with security.

"Really surprised"

1
09/07/2016

We stayed there last year and it was really nice, this year not so much. Front desk guy was not very pleasant. Room had an Oreo on the floor when we came in and then the ac didn't work, my parents room had a piece of sausage on the carpet, breakfast was ok, tv wouldn't work and the Internet didn't either, it's gone way down, didn't stay

"Nice waterslide"

3
09/07/2016

The hotel is alright, the waterslide was a hit with my 6 year old. It was ranked #2 for hotels in Salina and I saw several much newer, nicer places than this. It felt a little tired and had a funky smell throughout. Might have been the indoor pool.

"Quiet, comfortable, easy access"

5
09/07/2016

The staff was courteous, the hotel was right off the highway and close to good dining options, as well as a gas station, but quiet. The neighbourhood is decent and pleasant to walk around. The waterslide is fantastic, and there were several good and hot breakfast options. They were mindful of our online requests, though I made reservations far in advance. So far, the best place I have stayed in my years visiting Salina.

"Super Nice"

5
08/07/2016

This is a great place to stay , staff so helpful and breakfast was super also, easy on and off to get to also. seemed real quiet in the area we slept well , pool has a super slide and we all liked it for that also made the stay very nice . The area has lot of great places to eat close to the motel good and nice stay

"Great hotel"

5
07/07/2016

About 6 miles south of I-70, very quiet area, next door to Casey's gen store and a quick drive west of Walmart and restaurants. We stay here every time we travel from CO to MO, but haven't been here for a couple of years. Arrived 7/1/16. We thought we had a problem with the A/C and the nice man at the front desk came right away to check on it. It was fine. Good bed and pillows. Shower/tub/toilet are in room across from the sink/counter. I don't particularly like this, but that's how a lot of hotels are. The usual amenities, soaps, shampoo/cond, hair dryer, iron, nice flat screen TV, A/C was very quiet; frig, coffee maker; free internet. They've added a great slide to the pool. Breakfast is very good. Highly recommend BW Midwest Inn and Suites.

"Convenient Location & Quality Bed"

4
30/06/2016

A nice play to stay, clean, conveniently located to restuarants and other shopping. Comfortable bed, good breakfast service and internet worked very well. Easy on and off from I-135. Easy parking and entry.

"Average and acceptable"

3
29/06/2016

You get what you pay for at this hotel. Although we were "upgraded" when we reserved the room over the phone from our car, we did't really ask for the tacky jacuzzi in the room. The tub was the size of a grand piano and looked somewhat scuzzy, with water still on the bottom and a few tiles missing from its setting. Check in clerks very friendly and efficient, and the coffee was decent. Not sure of the bathroom layout, with shower/tub and toilet in one room and sink/mirror/hair dryer across the hallway.

"Wonderful staff"

4
27/06/2016

My granddaughter and I spent the night there arriving late on a Saturday night. Our room was ready and the pullout couch even had sheets already on it! That's a nice touch when you're tired. I received pillows with fresh out of the drier pillow cases for the couch. The front desk was very gracious in handling closing down the pool due to lightening( lots in the area. There appeared to be several families there enjoying the enclosed dining/ meeting room. The amenities included a nice sized fridge. The room was very clean and a great size. The furnishings were new and the beds were very comfortable. Our only complain was a slightly musty smell in the room. Not sure if it was the air conditioning unit or not.

"All right in the end..."

3
24/06/2016

We arrived exhausted and fairly late. The desk clerk was pleasant, but we found, when we dragged ourselves and bags upstairs, that the room card key would not open the door. Went back down and had to call the clerk, who had retired elsewhere. She apologised and said that room was being renovated and she forgot that when issuing it. She gave us another card for another room -- larger, she said, as an apology. It was fine and must have been a renovated one, as it was in better shape than the hallway. So in the end the room was fine. Breakfast buffet selection was poor though (and well picked over) and the room where it was set up could not hold everyone who was there for breakfast.

"travel stay"

3
24/06/2016

Average for a Best Western Plus. Would not want to stay more than two nights at this hotel. The pool chemicals odors sort of took over the lobby area. The pool was very cloudy which means the chemicals may not have been kept up to date.

"Clean and Comfortable"

5
22/06/2016

Very clean and comfortable beds. Fresh paint and newer carpet in our king suite. King size bed, sofa, coffee table, chair and table. Lots of room to spread out and plenty of plugs for all of our electronics. Very nice breakfast with fresh hot items and all of the usual offerings.

"Horrible experience regarding room and night clerk"

1
20/06/2016

Extremely dissatisfied with room, and especially, the very rude and hateful night clerk. The sink in room 218 was not draining properly and had been reported before. The shower room was like a steam bath with no air available. The air conditioner did not function properly to cool the room. The night clerk was the most rude, hateful, and disrespectful we have ever encountered.

"Visit family"

5
17/06/2016

Clean room, helpful staff a good place. Easy to get to but parking lot was a little small. After a long drive this place really fit the bill. When I placed the reservation I asked for a room that was wheelchair accessible and they really came through. There was a shower chair for my wife who is 90% wheelchair bound . This was a real help. We will be staying here on our way back.

"Nice staff and clean but 10 min off I -70"

4
16/06/2016

Great stop for someone who is staying in Salina but not ideal for an I-70 traveler. The place is comfortable and even has a pool with a slide if you have kids. Good price and the breakfast is what you come to expect now in most places. Very friendly staff

"Quality place to stay"

4
16/06/2016

Easy check in. Friendly desk clerk. Room is modern, with good electrical hookups. Very clean, with comfortable bed. Bathtub shower could have used a grab bar because it was a bit slippery. Very dog friendly. Breakfast selections were quite limited. Would highly recommend and would stay there again.

"Comfortable but needs more reliable service co.'s"

4
14/06/2016

This hotel room was very clean and comfortable but the common areas need more attention. We encountered two oriental crawlers and suggest you be cautious about your luggage. I would change the service contractor for pests immediately! The elevator was dirty and so were the common hallways on first floor.

"Stopping point "

3
10/06/2016

This was a great stopping point on our way through. The check in clerk was super nice! The room was fine, the AC seemed to not circulate very well. We came in and the bathroom and front room was stuffy and warm. The pool area was fun, but seemed in need of a good cleaning. I'm the only one who seemed to notice out of our family, but I thought the pool water and shower/sink water had a very odd smell. The breakfast was great, lots of different options. Overall it was just fine for our one night stay and we tend to stick with Best Westerns, so we probably would stay again.

"Not The Top Best Western, But It Will Do..."

3
10/06/2016

We stayed in Room 201, a King “suite” with sofa bed, for $109 (with AAA rate). The older gentleman at the front desk almost seemed like he was sentenced to the innkeeper duties. He checked us in fine, but he did not seem like he wanted to be there. The room is equipped with a 40” flat screen TV. The term “suite” is deceptive as this is all a single room. The room seemed a bit cramped – especially if the sofa bed was opened. It was a little difficult to pass between the extended sofa bed and the desk – especially at night if you needed to use the restroom. In fact, this appears to be an older property and was probably once a hotel under a different brand name. I had no concerns about safety or the security of our vehicle. There is an indoor swimming pool with a water slide, but the kids didn't behave to get to use it. I used the fitness center and it was adequate. The internet worked OK. The breakfast was very good. My hat is off the lady that provided and maintained the breakfast offering. She did a great job to make sure that all items were available. She is an asset to this property. TIP: There is a Casey's convenience store across the street, should you need a drink, snack, gasoline, etc.

"Great hotel for families "

4
05/06/2016

The only complaint I have on this hotel is that the shower didn't get very warm. I did report it and they were very apologetic. Other than that, this is a great hotel. Clean comfortable rooms, indoor heated pool with water slide. The hot breakfast had plenty of choices. My family is gluten free and there were still plenty of gluten free options. We will be staying here again.

"Very nice place and best value. "

4
04/06/2016

Front desk clerk very friendly and perky. Volunteered club upgrade without request. Really good value. Allows dogs, no extra charge. Room size excellent with king and sitting room with couch. Normal fridge and microwave. Nice towels (3) not (2) shower head with multiple settings. Good A/C, easy to set temperature. Hot breakfast, eggs, sausage (real), Potato puffs.

"Very nice hotel- clean, comfortable, friendly staff, good breakfast, fun pool"

4
31/05/2016

Our family stayed here 5/26-30 and booked a few rooms. Pool has a slide which was fun for kids & grown ups, rooms are clean and comfortable. Breakfast is good. Staff is helpful. Beds (double queens is what we had) are comfy. Would definitely stay there again.

"Great place for kids"

5
31/05/2016

This is the second time we've stayed here -- the kids love the water slide with the pool. I love the price and the breakfast option. It's a great place to stop to break up trips between Colorado and Illinois.

"friendly staff"

4
30/05/2016

Front desk staff was great for info on where, what and how to get there. Easy access to and from main travel roads. Easy travel to great food and gas. Entire property was clean and well maintained. Only problem with the stay, very low water pressure in the shower.

"Lovely rooms,friendly staff"

5
24/05/2016

Superb manager Loni welcomed us, and every courtesy extended. The breakfast was very very good, and we have stayed with Best Western many times. Quality and service values can be elastic, but Midwest Inn is a very good choice in Salina,Ks.

"Nice stay"

5
23/05/2016

Spent the night here while moving my son home to Denver from St. Louis. Clean rooms, comfy beds, friendly helpful staff and a great breakfast. Can't ask for much more, would definitely stay here again.

"Quality, service, location"

4
19/05/2016

The Plus is generally evident, high quality, great staff, clean, and well kept property. Set just far enough from interstate to be quiet, but close enough to be very convenient and easy to find with easy access and good parking. Good work desk with abundant electrical outlets. Better lighting than the average hotel.

"Affordable, Pet Friendly hotel"

5
17/05/2016

Quiet location. Easy on/off I-35. Affordable and Pet Friendly. Plenty of grassy areas for the dog to walk. Many Pet Friendly rooms use air freshener in excess. I did not notice anything and the room smelled fine.

"Great staff, great facilities"

5
15/05/2016

polite staff, clean room, great pool, good breakfast, We had a great time, the belly dancers were great , and I have to type 200 characters in order to exit this survey and don't want to waste the time already spent in typing.

"Repeat Visitor"

5
10/05/2016

I have stayed at this particular location multiple times over the last several years and have always been happy with the courteous and professional staff. Breakfast is always fresh, tasty and a very good selection of items. The room, lobby, and breakfast areas have always been clean and presentable. Thanks to the staff for the hard work...very much appreciated!

"Average"

4
02/05/2016

The hotel was average, the bed was comfortable, but was very noisy and could here the people outside and in the hallway. Room was clean, but the shower pressure was terrible. I would stay there again but next time maybe in a king Jacuzzi suite.

"Adequate for a one night stay in Salina."

3
02/05/2016

This is not a luxury hotel so I wasn't expecting high end accommodations. The staff at the desk was friendly, the room seemed clean, the breakfast buffet was okay. The bathroom was small, basic, but was clean. The hotel definitely needs to purchase new and better towels. Even for a budget hotel they were thin and very used. The hotel was convenient and adequate for our stay.

"When in Salina I always stay at BestWestern Plus."

5
01/05/2016

I stay at this Motel regularly while traveling for business. I always have a great experience! Never any issues, rooms are always clean and comfortable, the breakfast is always fresh. Great staff as well! I highly recommend this motel.

"Bucket list"

5
20/04/2016

EXCELLENT!! Loni, Gen Mgr, is great & so is her staff. Our room was perfect, thanks to Bella. Though nearly full, it was quiet. Beds & shower-great! Breakfast was wonderful - especially the Belgian waffles, but there was also scrambled eggs, bisquits&gravy & hot fresh coffee all the time.

"Nice place for rest"

4
08/04/2016

The hotel was very easy to get to off of Interstate 35. The hotel was very quiet to outside noises, welcoming staff and a very inviting look to the building, A/C worked well and quiet. Very comfortable stay and close to food and gas as well.

"Great hotel and pool!"

5
04/04/2016

Stopped on our way through KS and stayed one night here since it was rated #1 and they offered a pool w/ water slide. Our 5 and 7 year old travelers loved the pool and slide. The room was very clean and comfortable. Great service at the desk. Excellent for a Best Western. Would definitely stay here again.

"great place to stay on the road"

5
03/04/2016

We had been on a long road trip and reached this hotel toward evening. The gentleman at the desk offered good advice as to local restaurants and the one we chose was excellent. The beds were very comfortable and the breakfast was very good.

"Nice But Nothing Special"

3
24/03/2016

I stayed for one night in March. The room was clean but nothing special. The sink was in the room and not in the bathroom with the tub/shower and toilet - a little strange! I used the Fitness Center and it was also average. The room rate was fair for the room.

"Great place/Clean rooms"

5
22/03/2016

We stopped late on Friday night. The desk clerk was friendly and helpful. Fresh tea in the lobby even though it was after midnight. The rooms were clean and good sized. The beds were comfortable. We had to leave quickly so we couldn't try out the breakfast.

"Salina Hotel"

5
22/03/2016

We were traveling from New Mexico back to Minnesota and always stay in Salina, KS. Chose to stay off the Interstate and at a hotel where we could earn points. This is a wonderful Best Western. We are early risers and missed the hot breakfast which was scheduled for 7am. We wish the breakfast would have been earlier. They did provide us with a breakfast-to-go which was nice. Would stay here again.

"Average Stay / Good Breakfast"

3
21/03/2016

When I arrived I had to wait about 10 minutes for the front desk attendant to return from the store across the street so he could buy food. There was no note or anything saying where he went or when he would get back. Once I got into my room, I found the bathroom door handle to be broken. You could open it from the outside, but once inside, you were locked in and had to have someone else let you out. The staff did get the handle fixed the next day after I made them aware of the issue. The water pressure was horrible. I had a hard time getting the shower to work because of the lack of water pressure. I really felt sorry for my wife and daughters trying to wash their hair with that little of water pressure. The only good thing about our stay was the breakfast. I was nice to have scrambled eggs, biscuits and gravy, waffles, and cereal for breakfast. The staff kept the food filled made sure you had what you needed.

"Where's the plus?"

2
20/03/2016

Don't be fooled by its #1 status here on tripadvisor, the Salina Best Western Plus is sub par. It's safe and clean, but you get what you pay for. The building and rooms are quite run down and dingy. Doors are paper thin, so all the noise in the hallways feels like it is inside your room. If you have kids, you probably have no choice but to stay here on account of the waterslide in the indoor pool. If you dont, you might want to stay elsewhere and there are lots of comparable options.

"Pool and Plumbing need attention"

3
18/03/2016

Sink was clogged upon arrival. Made front desk aware of this but nothing was offered to help with it. Pool was very cloudy and while the kids played in it, I sat outside of it. Within 30 minutes tears were running down my face from the chemicals. They showered immediately after swimming. Cleanliness was pretty good, overall, for the hotel.

"Another Excellent Place for Weary Travelers and their Dog"

5
12/03/2016

This is one of the old two story Best Westerns. The rooms have been redone and the interior is beautiful. I am usually pretty hyper when traveling- but this place was so quiet at night that we could sleep with the WINDOW OPEN. My dog, Fran, loved it because there was an open field across the street- not to mention the little patio area. While hubby and I drank a beer, Fran watched the squirrels in the trees. Very clean. P.S. I am fussy about that- I carry my own Lysol wipes everywhere. Good breakfast- but I usually just eat yogurt and granola. Excellent service- ask for a room on the parking lot side. Pleasant dreams!

"Very pleased"

5
03/03/2016

Our room was clean, and the linens were fresh and clean also. The staff was very helpful. The breakfast had many choices. I liked the yogurt with granola, but there was also a number of hot choices. The eggs I tasted were mediocre, my only criticism. There was adequate seating. With an AARP rate, we had a bargain for the quality of the hotel. We would definitely stay again. There were many restaurant choices very close. A mall was nearby also.

"Won't be staying anywhere else!!"

5
24/02/2016

This hotel exceeded my expectations. The front desk night shift worker was so polite and very accommodating. Super duper clean and cozy. The pool was exceptional my 3 young children had a blast on the slide. The breakfast was way better than any hotel I've ever stayed at. These people take pride in their work and it shows!!

"The Plus is evident"

5
22/02/2016

This is a very comfortable & quiet hotel. It is not so large you get lost in the shuffle or find it crowded at check in or out, or at the breakfast buffet. Very close to the Interstate on the West side of the city, but not so close that traffic noise is any problem.

"Very good"

5
18/02/2016

This hotel was clean, quiet, and very comfortable. Room was spacious, beds comfortable. Staff very friendly and helpful. A little farther from the freeway road noise than the other options, and price was better, too. Good location, near shops and services, WalMart. Very good breakfast. Will return and choose this hotel again.

"Amazing Hotel - Close to everything"

5
15/02/2016

We stayed here on our way back from a Colorado ski trip. I have to say this is one of the BEST - Best Westerns we have ever stayed at. The room was amazing, it was on the first floor, (big Plus). The bed was comfortable and plenty of pillows. The breakfast had many options!!! We will stay here again next year on our way skiing!

"Wish I'd brought a swimsuit their pool has a slide!"

3
06/02/2016

Average room, the TV was dim, bathroom light outshine it. I was annoyed the electrical outlet was hard to get to behind the mattress. I need my phone, plugged in, next to the ned, it has a reliable alarm. Breakfast had fresh scrambled eggs, we ate w no complaints. Loved the cheap gas across the street!

"Great Hotel"

5
01/02/2016

I would recommend this hotel to anyone. The staff are competent but also very accommodating. The hotel itself is, in my experience, always the definition of tidy. Could use a better breakfast setup, but all in all a great stay for a great value.

"Good place to stop when traveling"

4
27/01/2016

This is one of the best hotels we've stayed in along the I-70 corridor traveling from NY to CO. Clean and comfortable. The staff is helpful. Breakfast was decent and the coffee tasted like coffee! The complementary pretzels weren't too inviting, but a nice gesture. I'd recommend this Best Western.

"Great place"

5
13/01/2016

From the fresh breakfast to the clean rooms and pool. This is a great place to stay for business or pleasure. The staff go out of their way to make your stay enjoyable. The breakfast is a full breakfast with real eggs and a large selection of options.

"Comfortable stay at great price!"

5
09/01/2016

The room was comfortable and nicely furnished for our 4 day stay to see family in town. The staff was also friendly & efficient. The breakfast was a nice variety also with hot food. We could've used an extra luggage rack as we were staying in a suite, but it worked out fine. I'd have loved a heat lamp in the shower room, but the water pressure in the shower made up for it! I liked the smaller property - less noise & the noisy neighbors we did encounter one night quieted down after a friendly exchange. It was nice to have a fridge & microwave in the room since we have young kids. A bigger vanity area would've been helpful with all our stuff, but again, a very nice, comfortable room for a great rate made for a nice stay. We will be back when we're in town!

"Pool"

4
06/01/2016

Pool was great but did not open until check out time. We asked for a late check out and swam until 11 but the pool didn't open until 10:30. I would stay again, but next time I will plan accordingly. Asdf

"American pride"

3
05/01/2016

This place has a flagpole outside,never anything flying from it,lots of military vets that I work with that stay at this property as well. We should be flying ankh honoring our American pride everyday.

"Great Place to stay in Salina"

4
05/01/2016

Very nice hotel. A friendly staff to welcome you . The rooms were clean and the beds were very comfortable. The breakfast was good and no issues when we checked out. The high speed internet worked and there no issued.

"best westeren plus"

2
26/12/2015

employes were rude and not helpful, hotel is oldert decor, reservation phone number is not to be trusted info put out on hotel avialability is dishonst and cost is 30 Persent more that hotel charge. i will not stop there again or use the phone reservation service

"Courteous staff and good accommodations"

5
24/12/2015

The service and accommodations were excellent. The only drawback was the lack of an in-house restaurant, but the delivery service from a local establishment was good. Good food and fast delivery. I didn't feel like driving to a restaurant after having spent several hours on the road and I had my pet labradoodle with me.

"GREAT, COMFORTABLE AND INVITING HOTEL!"

5
20/12/2015

This hotel has it all, cozy, comfortable and clean rooms with a staff that makes you feel right at home! The breakfast has a great variety of foods and great coffee! It's a quiet area but still close to shopping and restaurants. You will want to return time and time again as we do!

"Plus What?"

3
05/12/2015

Not sure what the plus part of this hotel was, but it wasn't the bed or the pillows. I only stay in Best Western's or better but this hotel is still has an Econo Lodge feel. I won't be staying here again.

"Comfortable"

5
01/12/2015

Hotel is very clean, most important, the beds are so comfortable. Have stayed at several other hotels in area, but none compare. The hotel is so clean, Great breakfast choices, Convenience store across the street.

"Terrible Bed, Worse Breakfast"

2
30/11/2015

The bed in this motel was the worst of any I have stayed in in the last 5 years - that at least 1100 nights! The breakfast was far less than palatable with green eggs and undercooked, cold breakfast "sausage". No coffee, no juice, the toaster burned 1 side of the toast, but would not cook the other side at all. Could not get service at the front desk. The Shower head was so plugged that it barely dribbled.

"Quick Night on the Road"

3
29/11/2015

The room was noisy and the eggs were cold. The staff was friendly and courteous. The room was clean and everything worked. Easy wireless internet access. I would tell a friend that it was OK for a stopover along you trip route, but I would not use it as a destination hotel. There were plenty of restaurants within a mile or two of the hotel.

"Nice Place"

4
29/11/2015

The hotel overall was very nice and the staff was very friendly. The room was a nice size and it was very clean. The only problem area was the water pressure and the shower. The water pressure was so low it almost did not make it up to the shower head and when it did it was just a small steam. Other than that it was a very nice place to stay and in a great location.

"Ok"

3
28/11/2015

The hotel is beginning to show it's age, particularly the discoloration in and around the swimming pool. The rooms satisfactory but no more. For a family just passing through to better things, it was a good way to provide a contrast and build up to the vacation coming further down the road.

"Beautiful hotel!"

5
27/11/2015

We always enjoy staying here and will continue to make this our hotel home in the future. The rooms are always very clean and the staff is friendly, helpful and always go out of their way to make your stay amazing. Thank you!

"Proving very reliable"

5
18/11/2015

We made our third overnight stop at this hotel in 2015 and once again were very pleasured with it. The rooms have been very clean, the staff welcoming and attentive, and the breakfast better than most continental breakfasts.

"Traveling theough"

3
14/11/2015

The room was clean. My main complaint is the walls are paper thin. We could hear the people in the room next to us talking. Our room was also right above the pool and it was super loud! Made going to sleep with little ones a bit difficult. If you plan on staying just request a room away from the pool.

"Comfortable, clean older property "

4
09/11/2015

Just on our way through and we chose this BW because of their pet policy and the positive reviews here on Tripadvisor. We reserved a suite with two queen beds - just a bit bigger than a regular room. It has a small refrigerator, microwave, and area with a couch and coffee table. The room looks recently renovated, and was very clean. Front desk staff was very nice, efficient. Easy on/off highway; gas station across the street. FYI the pool is temporarily closed.

"FL trip"

2
09/11/2015

Room was conveintly located. Clerk was polite and informitive about the restaurants in the area. Room was clean althougha bit small. Beds are pillowtop and very comfortable. TV had a problem which the clerk was able to fix.

""Best" Western"

5
09/11/2015

Hotel is one of the best in Salina. The breakfast is outstanding and front desk personnel are very friendly and helpful! Rooms are spacious and clean. Kids love the heated indoor pool and water slide!

"Best Western Salina"

4
06/11/2015

We stay frequently at Best Western facilities. This facility is a good place to stay - close to interstate - close to our activity. Pool has a slide which looked fun but think it was getting ready to be cleaned etc as the water didn't look good. It would be fun for kids to stay there.

"Another Salina Stay"

5
01/11/2015

I have stayed at this location multiple times over the last 3 years and have enjoyed each visit. Nice morning breakfast, very polite staff, I forgot a few shirts on one visit and was able to call the Manager and they retrieved the shirts from the room and my sister picked them up and sent them to my home. It's always a nice thing when people go the extra mile for you. I have and will continue to stay at this location.

"real nice stay"

5
31/10/2015

After visiting Eisenhower's hometown of Abilene we continued to seek out BW motels for their quality and this one again met our expectations. Only issue we had was there was no printer to use in the business center. However, front desk allowed us to use their computer and printer. ??

"Passing Through"

3
29/10/2015

Pleasant staff, clean room, comfortable bed. Decor outdated, especially bathroom. Cracked, patched tub, dim lighting. Traffic noise all night long on street side; request room overlooking parking lot to avoid. Average but adequate "complimentary" breakfast. Inconveniently far from I-70; Starbucks and WalMart nearby.

"Nice, clean Hotel"

5
27/10/2015

Ive stayed here many times for work and of all the hotels I have stayed at while away from home this one by far is the best. From the clean rooms to the awesome breakfast you cant beat this hotel! The pool has a slide too, which my kids loved!

"Extremely helpful and nice staff"

5
26/10/2015

The Saturday evening manager went above and beyond to make us comfortable. We had been at a wedding and came back to the motel to be with family (much easier to talk there than at the wedding). She made sure that we had everything we needed throughout the evening as she set us up in the breakfast room. The evening was so special chatting with my siblings. Thank you so much for making us feel special.

"perfect night"

5
25/10/2015

My husband was very impressed with the red heart shaped tub in our room. However, we didn't use it. The location of the motel was perfect for the wedding we attended. The breakfast was absolutely outstanding & delicious. The lady, who checked us in was very sweet and accommodating.

"Ok if you have a pet"

3
24/10/2015

This hotel could be characterized as ordinary at best. We stayed there because we were traveling with a pit and this appeared to be the only option. Don't waste your time with the "free breakfast" just move on

"An Excellent Stay"

5
18/10/2015

The location of this hotel was perfect: just off the interstate and close to restaurants, stores, and even a Sam's Club where we were able to fill our gas tank at an excellent price. The room and bathroom were clean and the bed was comfortable - which is all we require. Breakfast bar had enough choices to satisfy our needs, Would not hesitate to return to this location if we are ever in the area.

"Really Great Hotel"

4
16/10/2015

There are not a lot if a choices in Salina, however I am thankful I found this hotel. A little difficult to find, but the hotel staff was extremely friendly and accommodating. Check in was quick, the hotel was maintained with a great breakfast.

"Nice place and well priced!"

5
16/10/2015

Enjoyed my stay here... friendly staff and convenient location in a nice town. Would definitely stay there again and would recommend to anyone -- also great for people traveling with pets... they are very accommodating.

"Recent stay"

3
13/10/2015

Highway sign for hotel misleading...appears at nearby hotel...easy access to service station nearby..selection at breakfast was outstanding...nice breakfast room.staffhelpful A room safe would be a added amenity

"Lived up to it's Reviews"

5
13/10/2015

Extremely comfortable and quiet hotel. As travelers, this was a perfect choice for us. This hotel is far superior to the other offerings in the area. The breakfast was ok and the dining area is a bit tight on occassions the hotel is fully occupied. The indoor pool is quite inviting, although the work out area was small. There are choice restaurants and fuel options right around the hotel.

"Disappointed with our room"

2
06/10/2015

Maybe we just had the bad luck of being given a bad room since the other reviewers seem to like this place. But we had multiple problems with our room. When we first walked in, I noticed a musty odor in the room, but I thought it would clear up after we return from dinner. Unfortunately, the odor was still there when we returned, and I realized that it was because the AC unit did not work properly. And then we soon discovered that there were other issues, the TV remote did not work, so we had to operate the TV using the manual buttons. Next we realized that the bath drain did not work well either. We were so tired from the day's travel that we decided to just put up with these issues for the one night. But then in the morning, I discovered some stains on my bed sheets. In summary, we will not likely return to this property if we were to travel this way again in the future.

"Very clean and quite"

5
06/10/2015

Very quite area only noise was some creaking when ever the air turn off. Very friendly staff at check in The breakfast was very good. Bed was very comfortable. Shower had plenty of pressure. Just found ahower head a little to high to reach im only 5'3 .

"You get what you pay for."

3
06/10/2015

Breakfast was not great. Sausage was good,but the eggs, biscuits and gravy did not look good. Food not warm enough for me. Coffee carfe was empty. Ask for more but it was not hot. Attendant seemed distracted and not interested in making sure people got what they wanted.

"Nice stay in Salina."

4
02/10/2015

We had never used a Best Western Plus before. We found the hotel clean, quiet, friendly and comfortable. It seemed to be a newer property. The breakfast was hot, varied and fresh. The staff was very helpful and friendly. There were several good places to eat near the property. The pool has a slide that our grandson would have loved.

"Family Reunion"

5
02/10/2015

We had 15 people and we were all very pleased with the staff, breakfast provided, pool, cleanliness and very comfortable beds. They allowed us to use the breakfast room one night for dinner and games. I would recommend this hotel and will stay there in the future if I am in Salina.