Apple Tree Inn, SureStay Collection by Best Western

Room was well laid out, nice view. However, it was so dirty, it smelled like urine. Front desk was not friendly. Breakfast was good. Beds were not comfortable. Location was good. We had members discount. Front desk would not honor AARP 10% off lowest rate.

We loved everything about this hotel. The breakfast was good, people were very nice and the rooms were clean. The only Doreen side to our stay was that the pool and sauna were closed do to a ventilation issue. We were close to everything, beach, shopping, and restaurants. Will definitely stay here again

We occupied the family suite which met our basic needs. The hotel was clean although dated. The hotel staff is superior and responsive/helpful. Clean towels and linens were readily available, including asking to have the sheets changed during your stay. The breakfast foods/drinks were ample and of standard quality. The location was convenient. The shower head was stuck in one position and had very poor flow and the control handle was old and hard to turn. The towel rack fell off the wall. We didn't report maintenance issues to staff until check-out as we had our finicky pet with us in the room.

We have enjoyed the Apple Tree for years, love the staff (especially Renee) and appreciate the friendly, almost- at- home atmosphere. Comfortable, spacious rooms , pretty decent in-room coffee (a must), and a good quick breakfast before we head out to enjoy the day skiing or whatever.

Horrible! Let's start with reservations online. Booked a 2 night stay with my dog. Best western does not have a drop down to add a pet. I put it in special instructions. Something told me to call the next day to confirm. I did, front desk tells me they only have 1 night available. I ask the lady. If I would have drove up there , I would have been stranded. She replied yes. Told me it was my responsibility to call and verify. I booked for the one night available. I find out there is a 30.00 pet fee. No mention of this on Best Western website. Room was down right disgusting! Breakfast was garbage. I think this hotel is about as bottom as you can get

Very Friendly, helpful, efficient staff. Very comfortable beds, large, spacious very clean king room. Nice variety of breakfast items to chose from and you can enjoy your breakfast indoors or out on the lovely patio. Prices are very reasonable.

Aside from the soft towels and good view of the bay, there is really nothing good to say about this place. It is musty and old. Needs a complete update. Breakfast was lousy. Billed as a “boutique hotel” but I think that's their code for old. There's a newer Comfort Suites across the street. Try that.

We were very pleased with our stay at Apple Tree Inn. Two couples shared a room and it was spacious for our needs. The rooms were very clean and the beds comfortable. The bathroom was well lit and very clean as well. We would recommend this location!

Fluctuating daily room rates Increased day over day for 3 days Discovered at checkout but the increases if disclosed were not in plain sight. I was told at checkout that this is normal for all hotels in area. I will test that claim as I will look for a different hotel next time.

The Apple Tree Inn is a hidden gem. We stayed in t 3 queen bed suite. There was plenty of room for us. The room had a huge bedroom with a closet. The only suggestion would have been having 2 bathroom or even a bath and a half. We made due and were happy with the comfortable beds. We had been coming to Petoskey for over 15 years and this was our first time staying here, we will be back.

Rooms are great. Beds are comfortable and love the sofa and chair Good location for going into town Love the free apples at the desk

My sister and I started a new tradition of taking a short trip to a destination in our home state of Michigan. This year we picked Petoskey and stayed at the Apple Tree Inn. Wonderful experience. We loved the affordable room rates and the complimentary breakfast had a little of everything! Our beds were so comfortable and I loved having coffee on my balcony overlooking the beautiful water. Christina at the front desk went out of her way to make our stay very special! I will be back!!

Some places look cute but are actually overrated. This one will not disappoint! Warm lobby offers complimentary waters and snacks. Large indoor heated pool and hot tub. And best of all a complimentary limo to take you downtown for sightseeing and dinner/drinks. The rooms are pleasant also!

Wonderful stay! The room was clean and roomy ; the balcony overlooking Little Traverse Bay was my favorite place to enjoy my morning coffee! I enjoyed the indoor pool and hot tub. The staff was so accommodating and polite. (Christina at the front desk was amazing! ) AND they offer free limo service downtown and to the casino - a treat my husband and I enjoyed when we went out to dinner for our anniversary. We will definitely be back!

The hotel is clean although dated. The staff in the evening is friendly. Daytime staff were chatting together which is fine but the desk is essentially in the breakfast room. Also they should be ashamed to call this a Full Breakfast. It is continental only. Otherwise pleasant stay.

Don't go for the complimentary breakfast! The hotel is a bit worn but has some interesting charm & is close to everything we needed. Pet friendly.

BAD: Providing ice to "paying guests" has been done way before the advent of ice making machines. Heck... It was done before electricity. Replacing humans (servants to fetch and break ice blocks then fill the ice box) by a machine has also been happening for quite some time. Well... Since there is electricity! SO... Posting a card saying "Ice machine is broken, sorry for the inconvenience" would be honest and heartfelt if the inconvenience meant "Go at the front desk, wait in line and ask of ice". NOT AT BAYMONT. There, it felt like a "Get lost dummy" dismissal following the easy answer "Sir, look, isn't it obvious?!? The ice making machine is broken, so there is no ice, PERIOD". One wonders... if the washing machine breaks, will I still get a towel? GOOD: On another note... As a French Canadian unused to the "Biscuits and Gravy", I make it a duty to try it once every time it is offered, even though I have never appreciated it. BUT LO AND BEHOLD! Baymont have opened my eyes (and taste buds) on the TRUTH: this can be awesome! And because they also had DIY waffles, I had the most amazingly fulfilling morning I could dream of.

We booked a double queen room for a two-day women's retreat at Bay Harbor. The reservation and check in/out was easy. The staff was friendly and helpful. The hotel and our room were bright, cheery and clean. We did not have time to use the free limo service but will on another visit. Where did they get those comfy pillows? I slept well and had a wonderful breakfast sandwich, yogurt, orange juice and coffee in the lobby before we left.

Friendly staff, just over $100 for one night. Basic breakfast, pool, rooms were all good. Hot tub was too HOT to enjoy for longer than a couple minutes if you could even handle getting into it. Our floor was under construction but we didn't know and weren't told. No flooring in the hallway so it was messy/dirty. Room served the need for a place to sleep overnight while we explored the town. We didn't use the limo shuttle but thought it was a cool feature. We have stayed in different hotels in the area before and wanted to try something different. I would search for a different hotel next time, but this one was fine for the basics.

Such a nice place. Great pool. For the price this place is great. Read the negatives. No way! Place was so worth it. I'll be back. Now I have another 100 characters to write before this will be accepted. What can I say? Stay here. Clean and great.

Our stay was incredible! This was not the fanciest hotel I've stayed in but it hit all the right marks. Very nice area, awesome view, great amenities and good value! Everyone was friendly and helpful from the staff at check-in to the maintenance personnel to housekeeping and the breakfast attendant... even the other guests.

We always stay here when in Petsokey. We come 2 to 3 times a ski season. The front desk staff are awesome! The room is clean and comfortable. Great location close to skiing and casino. Love thr free limo service! Matt the driver is excellent. Plan to come back in a few weeks if the weather will cooperate

passed the white sock test. carpet did not leave my white socks black. do not approve of credit card being charged before I checked in. used bestwestern gift cards to pay for room. good location and was not noisy.

Reservation: Do reserve in advance. Staff even called us the day of check-in and confirmed we're we keeping reservation. Very professional. Hotel was full. Very nice hotel, looks well kept and maintained. Easy to find and good location. Microwave, refrigerator, Iron, Ironing board, hair dryer and makeup mirror (although mirror was old and did not light up—needs replacement). WiFi free, nice TV a good variety of channels except The Weather Channel which was actually CSpan. Two room cards but only one worked. Charming balcony on third floor and yes elevator worked great. Large rooms. Cleanliness. Very clean rooms. Minor cosmetic work needed, bathroom door sticks and hard to close and needed fresh paint. Tub and shower needed some grout cleaning and repair in the corner of floor and tub. However, hall carpets need a deep cleaning or outright replacement. Breakfast was pick up and take back to room (still under pandemic cautions). Basic, juice, muffins, coffee, waffle, instant oatmeal, good, but not outstanding. I would stay again.

We booked this hotel in advance, we should have read more reviews and here is why. 1. I went inside to check in, got my room key, parked and went upstairs to our room, the door to our room was unlocked, it had the safety latch in the door to stay open. No staff person was around the area, I also noticed the room next to us was open, I have never gone to any hotel where your room door was unlocked and open. Who knows who or what was done to the room. 2. Upon checking out our room my wife did not see any wash clothes in the bath area, nor under the sink. I called down to the desk talked with Steve. Was told there was a shortage of wash cloths, and he would give us more hand towels. Was not happy with that, have you ever used a hand towel to wash your face or use in the shower. 3. The water handle for the shower was very loose as well. Upon checking out I asked to talk to the manager, Renee, I told her about the door lock issue, she looked kind of like I don't think this should have happened, then I talked to her about the wash cloth issue and she just made excuse's about the owner and how they were trying to purchase more wash cloths. She also asked if Steve gave us any, I said no, she told me there were some in the wash area. Not sure who is telling the truth about this but in my case this was not ok. She said she would adjust our room price and she did it went from 249. to 239. I looked at her and asked 10.00 wow was told she would have to check with the owner. Just more issues that concern me is the carpet in the hallway and the rooms was not cleaned at all, you could tell it has not been vacuumed in weeks. WE WOULD NOT STAY AT THIS HOTEL EVER AGAIN

From the pre arrival phone call confirming what time we would be there, to the check-in, cleanliness of the room and comfort of the mattress, breakfast and check-out. We were very impressed. It was quiet, the view of the bay and Lake Michigan were amazing. We will definitely be back and can't recommend this place enough.

The room and bathroom were spacious. Nice patio as well. A short distant to all the local attractions. They even had limo service so you don't have to drive and find parking. Hearty breakfast as well.