Des tarifs réduits toute l'année avec le Programme Best Western Rewards® !
Des tarifs réduits toute l'année avec le Programme Best Western Rewards® !
Sur la base de 2 avis Le Best Western Plus Nexen Pattaya Hotel est un nouvel hôtel milieu de gamme élégant, niché dans le quartier de Naklua à Pattaya, ville animée de la côte est de la Thaïlande. Ses 164 chambres et suites contemporaines disposent d'une vaste gamme d'équipements, et vous pourrez vous détendre dans la piscine et le centre de fitness. Ouvert toute la journée, le restaurant sert une cuisine thaïlandaise et internationale, et le salon du hall offre une ambiance décontractée idéale pour décompresser. Situé à proximité des restaurants, des boutiques, des plages et de la vie nocturne de Pattaya, à seulement une heure et demie en voiture de Bangkok et de l'aéroport de Suvarnabhumi, cet hôtel est parfait pour les voyageurs d'affaires et les touristes.
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"Could be better!!"
I spent a couple day at this hotel during holiday and a bit disappointed for the management. Since it's long weekend and very crowded, hotel should prepare for it both Manning and resources. I didn't see someone who looks like management team around the hotel. 1st area for improvement. The breakfast didn't have enough food and staff should have more attentive to the guest. I tried to ask for the omelet but staff said they were cooking, so I waited till the fill up the line with only an sunny side up egg. The salad has only the cucumber that is green, other vegetables are red cabbage, carrot, corn. The food is not enough for this holiday, and people have to wait for having breakfast. 2nd I hang “ please make up the room” since the morning and I came back almost midnight, nothing is clean, no one enter the room to clean and fill up the water bottle. What's a shame on you. The paper sign is useless and waste of the money if it doesn't utilize. There is even no one to check the room before guest check in , cause there is a light over the bed flashing. Additional - The reception area is nice, there is a small bar on the left hand side. - The pool is medium, having a kid pool inside. - Thai food is tasty ( a la carte) but a bit pricy. - Buffet breakfast price is cheap as well as quality. - The parking lot is limited which no security stand by all the time. - Since it's new. I can smell of the paint wall in the room. - room side is large as standard. - The water pressure is good.
Best Western Plus Nexen, Owner at Best Western Plus Nexen, responded to this review
Dear values guest , Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 033030485. Sincerely, Usa Prathumwong Front Office Manager Best Western Plus Nexen Pattaya