Best Western Hotel Parsons Inn, Parsons

This was a last minute booking. I really needed to stay in the Pittsburg/Joplin area but because of Pittsburg State University's graduation I had to extend my search for lodging. I based my decision on other reviews and I was not disappointed with my choice. This property is at the east edge of town. It was clean, the clerk was friendly and very helpful.

Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
Thank you , We are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Nilesh Patel Owner Best Western Parsons Inn

When driving all day and looking for friendly smiles and attentive people best sure to stay at the Best western. The staff is wonderful and cared about myself and all needs were met. I will always stay with them.

Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
Thank you, We are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Nilesh Patel Owner Best Western Parsons Inn

Poor service do not stay here. It was definitely the worst hotel stay i have ever had. The desk clerk didn't seem to care that my wife and I (both seniors) had bad knees. We were told "no elevator use the stairs."

Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
thanks for choosing to stay with us, I'm sorry you felt that are service was not up to your standards we do are best to cater to our guest needs. I'm sorry there where no rooms available on the first floor had we known ahead of time of your needs we would have blocked you a room on the first floor but you did not inform us of your disability when you booked. As for no elevator I'm sorry the persons who built the building did not feel the need to install one. May i suggest in the future that you research the hotel you are going to stay at and make sure they can accommodate your needs and inform them when booking to avoid this in the future. I am sorry your stay was bad we take pride in our customer service, and never intend to sound as we dont care. hope your future travels are better have a wonderful life.

One of the cleanest hotels I have stayed at in awhile. The bed was comfortable. They did have to go breakfast due to covid. The pool was nice and it's heated. It was very quiet and the staff was very friendly. I would definitely stay here again.

Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
Thank you , We are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Nilesh Patel Owner Best Western Parsons Inn

Our one night stay started out great. The front desk clerk was very pleasant and helpful. The room was clean and we thought it would be a nice stay. The main problem was all the noise during the night. There were people talking loudly in the lobby during the night and we couldn't sleep. The walls are very thin and we could hear all the conversation in the lobby. Trying to change rooms in the early morning hours was not an option for us. There were also slamming doors during the night, which woke us up. We got very little sleep. I would not recommend this motel.

Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. on your next stay if you like you can request for 1st floor room. At late night we did removed the noise making customers. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, Nilesh Patel General Manager BEST WESTERN Parsons Inn

Front desk staff was very helpful and got me registered with Best Western rewards. The room and property were very clean. I would stay here again on my trips to Parsons. Check out was quick, no problems.

Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
Thank you, We are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Nilesh Patel Owner Best Western Parsons Inn

I checked in and presented the owner/manager who was working the front desk a Best Western Gift Card. He refused to even look at it and said I had to use the card when I made the reservation on-line. This was the 5th Best Western I had stayed at on this trip and I used a Best Western Gift Card at every one of them with NO issues or hassles at all. I went back and forth with this guy 3-4 times and each time he just pushed the paper with the gift card number on it back to me and refused to even look at it. The terms and conditions for BW Gift Cards state that you present them when you check in. I told this guy he would be reading about this and he could have cared less. I then went to my room and called BW customer service and they stated that the hotel was obligated to take the card. I was transferred to another person in another area who actually called the hotel while I was on the phone on hold. They came back and said that the owner/manager told them that he was having an issue putting it in the computer which is an outright LIE. He never made any attempt to take it and never even looked at it, just kept pushing it back at me. I am a Platinum BW rewards club member so I have stayed at numerous Best Westerns. I told the person on the phone that the guy was lying to them and they said he would take it. Within 5 minutes the phone was ringing and I went back to the lobby where the guy took the card and put it in the system. I wasted 30-40 minutes of my time because of this lying owner/manager who refused to honor Best Western gift cards and failed to abide by their policies. Look at all the reviews concerning this guy on here and decide if you really want the hassle your going to have staying here. GO ELSEWHERE.

Nilesh patel, Owner at Best Western Parsons Inn, responded to this review
Dear guest I am so sorry you had this experience. we have a brand new owner and due to covid 19 he has not gotten to go to the best western training and did not know about the gift card processing. he did call and consult with me I told him to check you in and I would take care of it in morning be fore you checked out. you where not ok with that nd wanted it done right then. So after he talked to best western and learned how to do it and about them he promptly took care of it for you im sorry you felt your time was wasted I would hope maybe next time you would have more understanding and patients for the workers. and as far as complaints on the owner and staff you see on here none of them are associated with this hotel any longer we have all new owner and employees Thanks for understanding.. The Manager Kellie

First thing do not call the guest the night before when its 11pm! I received numerous calls that could have waited until morning! They disrespected me and my fiancé! I called ahead explaining the situation 3 times to get SEVERAL answers! Then locked my fiancé and kids out of the room!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
I'm sorry you were not satisfied with our service we called late because we were trying to accommodate your request for your family to check in early in the morning at 7 am. That's why we needed the information the night before to make that possible. We where also allowing them that early at a fraction of the coast do to all the confusion. Nilesh Patel. General Manager, Bestwestern Parsons Inn.

Didn't end up staying here due to extenuating circumstances related to ailing family member. Front desk was very compassionate when I asked to cancel but said I had to speak to the owner. When I did he didn't care at all. So much for trying to make your customers happy. Will go out of my way to never stay here or at the Canterbury either.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Guest, Unfornately, our hotel policy prevents cancelation within 24 hrs of check-in. Due to booking on the day of arrival this doesn't fall under the policy.

The hotel check in and out was seamless. The room was clean, believe me I check the beds, the corners, everything. My son is a resident at PSH so we came to visit for a overnight stay. The pool was heated and clean. The breakfast was less then average. They did have a waffle maker if that's your thing. The eggs had I believe bacon bits in them which the appearance turned me away. My biscuit and gravy was fine. The sausage patties were a little on the chewy side. For a overnight stay it was a good choice. But If I am being honest. I would stay at Quality Inn next time, it just depends on the price you want to spend.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. on your next stay if you like you can request for 1st floor room. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Don't stay here. The staff said too bad too a problem that I had with a reservation. The curtains won't even close in a ground floor room.? Who designed this? The staff was rude and didn't care that I had a reservation problem. I will never stay here again!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
I'm sorry to hear that this was an issue. The housekeepers are trained to make sure all of the curtains close in every room, every time they clean each room. Front desk staff know how to fix the curtains, also being required to open and close them when they inspect rooms. In regards to your reservation problem, the front desk staff as well as managers are always very understanding and accommodating to every issue that arises by giving discounts and/or free nights depending on the circumstances. I apologize for the inconveniences that you encountered during your stay here.

Very nice and clean hotel, plenty of guest parking and quiet area plus the staff was very friendly and helpful, especially Kelly Doyle who took extra steps to be helpful. Would recommend to anyone staying in the Parsons area.

Vinay B, Owner at Best Western Parsons Inn, responded to this review
Thank you Mr. Glen, We are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Vinny Gandhi Owner Best Western Parsons Inn

We stayed this last weekend for a wedding and when my daughter pulled back the sheets to crawl into bed a used tampon fell out of the bed and onto the floor. Went to talk to guy at front desk and he wasn't very apologetic just moved us to a dif room and said he would let gm know. Like it wasn't really a big deal. Next morning what I would assume was the gm saw me down in the lobby and quickly went into the back room. As I was pulling out the gm was standing next to his Lexus staring at me like i was out of hand by being pissed off about the situation. Stay far away from this place it is nasty.

Vinay B, Owner at Best Western Parsons Inn, responded to this review
Im sorry this was your experience. We check every room behind housekeeping to make sure the bedding is changed and the room is clean and ready to go for the next guest. We also go though a lengthy process to ensure that are linens are clean and free from stains so if there was a tampon in them we would have found it. We moved you to another room that you where happy with even though it was your second night in the room. You did not have any trouble the first night and due to the fact that it seemed old and there where no bloodstains on the sheets there is a possible ability that it came out of your luggage. But once again we are sorry this happened and sorry we did not seem sorry enough. As for the GM he was aware of the situation but not aware of who you were. He does not stay behind counter when quest are there but if you had asked to speak to him he would have been happy too.

First let me say that the manager was very helpful. We stayed in room 101. The main problem we experienced was that the room had a very musty smell. There was flooding in Parsons in May at the nearby Neosho River, so perhaps that was the reason. We also noticed several dehumidifiers operating in the main hallway. I probably should have asked for a different room, on the second floor, but I suspect the problem existed throughout the hotel. There was also a leaking flapper in the toilet tank causing the tank to refill repeatedly throughout the night. Finally, there was a dead spider right next to the tub/shower, which had apparently been there awhile. On the plus side, the breakfast was excellent, the location was convenient, and the hotel was quiet. Again, the gentleman on the front desk, who I assume was the manager, was very helpful and courteous.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. on your next stay if you like you can request for 1st floor room. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

We stayed at the BW Plus in Parsons. We thought the motel was more comparable to a BW without the Plus. The hotel was nice and the room was clean, but there was something about the ambiance that just wasn't up to a Plus standard. Hard for me to say just what. Our room AC unit made vibrating sound all evening. Not enough to keep one awake, but noticeable. Had never experienced that before. We did think the price was appropriate for the motel..

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Hi, thanks for the feedback. We are not a best western plus just the standard best western but sorry to hear that the AC unit was making noise. We hope to see you back soon!

We came to Parsons to visit family. We were initially booked at the Quality Inn (Rodeway Inn) in Parsons, but decided not to stay there after finding ants in their vending machine and in our room. Fortunately, the Best Western was able to accommodate us. There were dehumidifiers running in the hallway, which seemed a little odd, however, our first floor room seemed to be perfectly fine for our stay, with no signs of dampness or musty odors. The free breakfast was very nice and plentiful. Staff there were very helpful and pleasant, and better than the staff at Quality/Rodeway.

Vinay G, Manager at Best Western Parsons Inn, responded to this review
Thank you for the 5/5 rating. We are very happy to hear you enjoyed your stay. The dehumidifiers run to reassure that the rooms will in fact have no dampness or odor. We hope to see you back again.

We had two rooms and the moisture was horrible. Dehumidifiers running in hallways but did nothing for our rooms. Front desk staff was very nice, but management was unresponsive to our request for a dehumidifier for our rooms. Pillows were old and the linens were old, thin and dingy. HVAC unit had a rattle that was annoying. I will never stay there again! Ran A/C to try and dry the room out. It did not take care of the moisture.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
I am sorry to hear that your stay wasn't pleasant. The front desk staff when notified of this issue provided you with a damprid container for your room. If you would have informed the desk clerks that it was not working, they would have been happy to provide you with an alternative solution or given you the dehumidifier that was in the hallway.

The motel was clean and well managed. Our rooms were spacious, well decorated and had very comfortable beds. After our day out, it was perfect to come back to the motel for a swim with the kids. The pool area was in great shape with lots of seating.

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
Dear Mrs. Wilkins We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

This was a nice calm and pleasant place to stay. The gal who took my phone reservations was very pleasant as was the woman who checked us in. We have stayed here previously and will do so again. Breakfast was basic but good and hot. They even have a yogurt machine.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mrs. Johnson We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

This motel was very clean, secure and well managed. The rooms (I rented 2) were very up to date, fresh and inviting. The staff was always friendly and accommodating, eager to please. We had our daughter and her children along, hence the two rooms. Our big group had plenty of “special requests” from housekeeping about servicing the rooms later or extra towels for swimming which were always met with a nod and a smile. We love this motel and will definitely stay again if in the Parsons, KS area.

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
Thank you Mr. Mike, we are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Vinny Gandhi Owner Best Western Parsons Inn

Not a traveler for years, but when I spent $$ for a nights stay, I would expect everything to work and not have the fursturation wasting time getting them operational (TV Remote, Room Phone) and think their WIFI was out of service - as after three attempts gave up!!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Sorry to hear about your bad experience, whenever we do get complaints we try to fix your problem. We did try to fix your remote. We did know prior to your stay that there was a defective phone; otherwise we would have replaced it or fixed it. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager Best Western Parsons Inn

Stayed here on 10/30/18. The room and bathroom were very clean. The bed quite comfy in a no noise room. All the room fixtures were in working order. There were no odd smells. Check in and out was easy and correct. The staff was friendly and helpful. Breakfast was hot and tasted good. I would stay there again.

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
We would like to thank you on behalf of the entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

If you have to stay in Parsons, KS, you might as well stay here. It is clean, the breakfast isn't bad, and the staff is pretty friendly. Having seen other hotels in the area, I'd certainly choose this one over others.

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
We are glad that your stay here was pleasant. Providing our guests with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Staff was vey friendly and courteous. Room was very clean and functional. Location is perfect, just out of town a little. Breakfast was great and the window of time for breakfast was long. Nice to have a small fitness center available.

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
We would like to thank you on behalf of the entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. Again, thank you for your feedback.

Had an excellent stay at the Parsons Inn. Room was very clean and comfortable. Good service from everyone. Breakfast was similar to most motels. Food was decent and pretty good variety. Breakfast area was very clean.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We would like to thank you on behalf of the entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. Again, thank you for your feedback.

What an odd structure. If you have a sensitivity to mold and mildew, find someplace else. This building and the rooms need major dehumidification work, a/c upgrades and lower prices - you end up paying way more than what it's worth. While the staff were pleasant, I could not wait to leave.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Coastal Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager Best Western Parsons Inn

I always look forward to staying at a Best Western Motel; they are predictably aware of my needs: microwave, refrigerator, and healthy breakfasts. The nice surprising bonus is the indoor swimming poo in Parsons, KS!l!

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
Dear Mrs. Adams We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Reservations were suppose to be on first floor. My wife has knee problems and cant go up stairs. Was given senond floor and since the hotel had no elevator we were forced to leave. Front desk lady was very understanding though.

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
We are sorry to hear that you had to leave. Next time if you need a downstairs room we prefer that you put in a note of it when making the reservation or call us directly to have us book a downstairs room for you. Sincerely, Vinay Gandhi Owner Best Western Parsons Inn

It is a real treat when a venue exceeds your expectation! I am so tired of listening to truck traffic all night at so many motels; none of that here. The mattresses were also much better than at many more expensive locations. Add to all of this, a most helpful staff and you have a very fine overnight stay- truly best western!

BestWesternParsons, Owner at Best Western Parsons Inn, responded to this review
Thank you Mr. Michael, we are pleased to hear that your stay exceeded your expectations. Our staff always aims to provide a friendly environment along with a wonderful experience. We appreciate you taking the time to fill out the survey. We hope to see you again soon! Sincerely, Vinny Gandhi Owner Best Western Parsons Inn

I have stayed at a lot of hotel motels and this rated one of the best for me. The staff was super friendly, the hotel smelled so clean... my room was always clean and the location was great..i will be staying at this hotel each time I am in town

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We appreciate you taking the time to fill out our survey. We are very pleased to hear that your stay was enjoyable and comfortable. We as a team at Best Western Parsons Inn strive hard to meet customer expectations as we did yours. Thank you for the support. We look forward to seeing you again.

first room I checked into wasn't cleaned up from previous guest. second room good to go. internet works good, had hot water. next morning no hot water, front desk said hot water heater is working. so cold shower. when I checked in I was told my receipt would be under my door early a.m. no receipt so I called front desk and I was told they would not give me a receipt because I made reservation through a 3rd party which was through best western website. I had to argue to dispute my credit card bill till I got a receipt. finally got one.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Rick Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager Best Western Parsons Inn

If you want clean towels and rooms to be cleaned daily. This is not the place. Stag is nice and friendly but does not like to work. Wanted to give us towels to take to room to take care of problem of no room service. Has happened on last to stays here at this hotel.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Maria J Thank you for completing the survey regarding your recent stay at our property. We are sorry for not getting your room clean but when my housekeeper went to your room there was privacy tag. that is why your room did not got clean. and we were not so busy. my housekeeper were gone for the day. but desk clerk did offer you a service. sorry if they did not exceeded your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us. again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager Best Western Parsons Inn

We had two rooms on the second floor. Both rather small but clean and acceptable. We needed additional towels. There is no elevator in the motel! With those exceptions, the motel is just fine for a one night stay.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. on your next stay if you like you can request for 1st floor room. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Great staff. Pitiful pillows. Bring your own. If you get out early plan on your own breakfast. It isn't served until 630 am. So if your in construction you will leave hungry. Rooms always clean and good mattresses

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Thank you for your feedback. We do have more pillows, which you can get by requesting it. We also have Grab and Go breakfast which is available at any time for people who check out early and we do serve breakfast early, if it is requested by the guest. Al Gandhi General Manager Best Western Parsons Inn

I have traveled many times to KS and especially Parsons. We enjoyed staying at the property and will stay again.Normally, we stay with friends when we travel to this part of KS. But this time, we chose the Best Western since we have used this chain before. Pleasantly thrilled with the opportunity.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We would like to thank you on behalf of the entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. Again, thank you for your feedback.

This was a nice BW. Check in was simple and friendly. The welcome bag was a nice touch as I am a member of the rewards program. The room was clean but the carpet had some stains. I wish hotels would all go to wood floors. Breakfast was fine.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mr. Markel We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Hotel was accommodating with me needing a room for 5 nights. Check in was easy. The continental hot breakfast was great! Check out was easy. HOWEVER..... The first time I used the shower, the handle broke off the wall. Two of the lamps did not have light bulbs. The internet would not stay connected to any of my devices. The mini-fridge froze my food. You can't unfreeze a salad.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear 588terria Thank you for your review. We, as a team take everything and use toward informing and training. We would like to apologize for the mishaps that happened during your stay. We can guarantee these are fixed now. Please come back and try us again we would love to give you another impression. Thank you again for filling out the survey. The Best Western Parsons Inn Team.

Very nice place to stay newly remodeled And updated Guest rooms a very nice breakfast with lots of selections Very friendly and helpful staff I would recommend anybody come in a parson stay here Very nice

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Kellie D Thank you for your review. We are pleased to hear your accommodations we met to your expectations. Come back to see us again. Best Western Parsons Inn Team

Spotlessly clean, large comfortable room, comfy bed, quiet, and smelled good! Great shower, instant hot water and strong water pressure.Staff very accommodating and friendly. Helpful with directions and restaurant suggestions. They even tried to help me when I had a problem with my rental car gear shift :) Highly recommend!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Marilyn W, Thank you so much for taking the time to fill out our survey. We appreciate your feedback. We are very happy you enjoyed your stay with us. We are here to make our guests feel at home. We look forward to having you back. Again, thank you for the feedback.

Clean rooms, quiet atmosphere, and friendly, helpful staff. We have stayed here several times, and we have no big complaint about anything. Be prepared to carry your luggage upstairs to second floor--no elevator. Breakfast is provided and is sufficient. For other meals, you can go to fast food places in area and, if you want better food, drive to Chanute or Iola!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Thank you so much for taking the time to fill out our survey. We are very pleased your stay was enjoyable. We as a team, strive hard to meet customer expectations as we did yours. Thank you for your continued support. We look forward to seeing you again.

The rooms are clean and updated. The staff are exceptional. Mrs. Hailey was very nice upon check in. Thanks to all. It was a very quiet area. They also have an indoor pool. The parking lot was well lit and spacious.

From the moment we arrived the customer service was exceptional. The room was perfectly clean and well appointed, also very quiet. Excellent breakfast with all usual offerings. We had been looking for a map of Kansas but to no avail, when mentioned to the owner he went out to the Chamber of Commerce and got one for us for no charge - a wonderful gesture which was gratefully appreciated. Thank you!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Thank you for a great review. We do all we can to please our guests. We were so happy we could help you with your map. We take pride in our cleanliness and customer service. We try our best to accommodate everyone with our deluxe breakfast. We hope to see you again in the future. We are updating our rooms and would be excited for you to enjoy an update from your last visit. Again, from the entire team, thank you for the great review. AL Gandhi General Manager BEST WESTERN Parsons Inn

Very nice property, friendly caring staff, room very clean and accommodating, comfortable working desk and chair, plenty of electrical outlets, nice ironing board and quality iron . I would DEFINITELY stay again.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We would like to thank you on behalf of the entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. Again, thank you for your feedback.

The complimentary breakfast is good, the pool area is very nice. Rooms are clean. Very decent hotel for the price. Close to the center of Parsons. Staff was very helpful and check in and check out process was quick and easy.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you for taking the time to complete the survey. We hope you will consider staying here again to give us the chance to provide you with an even better experience. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

My room was infested with bugs - about 1 inch long, black, looked like cockroaches but the front desk said they are "water bugs." In two nights I found 10, two of which were left on the floor by the maid. Until management posts acknowledgment of the problem and explains how it has been fixed, I would stay away.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear, Thank you for completing the survey regarding your recent stay at our property. We advise guests to keep the windows closed, to keep all bugs out. Kansas summer weather naturally attracts bugs inside. We also check rooms before the guests get here and make sure nothing is amiss. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, Al Gandhi General Manager BEST WESTERN Parsons Inn

I would stay here again. The pool was nice and warm water. The breakfast could have have been better. The beds were very comfortable. Its was good deal for the price. The parking lot was clean and had plenty of lighting.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Juan R., We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you for taking the time to complete the survey. We hope you will consider staying here again to give us the chance to provide you with an even better experience. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Nice hotel in a small town. It is not fancy but clean and comfortable as well as convenient. I would stay there again. The breakfast had good quality and variety. The desk clerk was friendly and helpful although he recommended a restaurant that was not open on Memorial Day.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear 411Charley, We are glad that your stay here was pleasant. Providing our guests with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

The staff and facility were both great. Clean, safe location. Delicious and varied breakfast that was restocked frequently. A caring, competent and thoughtful team of people running the hotel. I was very, very impressed. We will be back!

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
We would like to thank you as an entire team for your wonderful feedback. We strive hard to make our guests feel like family. We are humbled to have met your expectations and exceeded them. We hope to see you back soon. Again, thank you for your feedback.

This is a nice basic hotel for those traveling to Parsons Kansas. The rooms are large and clean. The front desk staff is very friendly. You have a nice size desk to spread out and work on. Overall a great value.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Scott G. Thank you very much for such great reviews. Our Front Desk Staff strive hard to be kind, friendly and courteous. We are honored to have your complements. We would also like to thank you for taking the time to fill out a review. We use our reviews to build a stronger team to help better serve guests as yourself. We want to take the opportunity to invite you back to see the team again. Thank you so very much. AL Gandhi General Manager BEST WESTERN Parsons Inn

Good overall experience. Great Staff - very helpful and courteous. Have to go to Parsons for business and this is where I stay. Well maintained and easy access to just about everything. I have used the meeting room on a previous occasion and it worked well for us. The breakfast is excellent with good service. Internet connection good for business use. For down time after workout or walk or computer in the evening, the TV is lacking a little but usually don't have time to watch anyway...

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mr. David B. Thank you very much for filling out our survey. We appreciate the great feedback. We take pride in our breakfast. We try our best to please everyone. If you have any suggestions please feel free to call me. I do apologize for the cable. We will take your feedback into consideration and use it as a tool to make some adjustments. Again, thank you for taking the time to fill out our survey. AL Gandhi General Manager BEST WESTERN Parsons Inn

This is an awesome motel. Plenty of parking for 18 wheelers. Nice, clean, what more do you want? The staff is super nice. Rooms are very spacious. Close to anything you may need or want. I will be back.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mr. Mikemez1962 Thank you for taking the time to fill out the survey. We are very delighted you found the truck parking to your liking. We are very pleased our accommodations acceded your expectations and are going to make a return trip to see us. We look forward to seeing you again in the future and helping you with all your hospitality needs. Thank you again for taking the time to fill out our survey. AL Gandhi General Manager BEST WESTERN Parsons Inn

man in room 113 should have been arrested for disorderly conduct for refusing to quieten down after being asked by the motel staff at least 3 times. He had several people in the room at the time we got in from our meeting at 9:30. I didn't say anything until 10:30 pm and didn't get him to be quite till 12:30 am.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mr. J9687QTterryh I would like to extend my sincere apologies from the entire staff for this incident. We are implementing and executing new procedures on how to handle issues of this matter. The entire team would like for you to return and give us another chance. We would definitely offer you the experience that you did not get the last time you were here. Again, on behalf of the team I extend our apologies. Please stay with us again while you are in Parsons. AL Gandhi General Manager BEST WESTERN Parsons Inn

Appreciated the overall experience. Breakfast items were well presented and tasty. Appreciated the extra effort in serving high quality options. I will mention that the check in and checkout experiences were excellent. Emanuel was very helpful and I felt that management truly empowers their hotel team to make decisions that reflect the importance of a positive customer experience. So, thanks.

BestWesternParsons, General Manager at Best Western Parsons Inn, responded to this review
Dear Mr. kent732016 Thank you for filling out the survey. We appreciate the feedback. We are delighted you were pleased with the breakfast. We are continuously working to please our guests with our breakfast. When you are in town again, please stay with us to see what we have added to our breakfast or upgraded. Thank you again for filling our the survey. AL Gandhi General Manager BEST WESTERN Parsons Inn

I had a recent three day stay for a family visit in Parsons. The staff are friendly and accommodating and the rooms are comfortable. Nice, clean exercise room and pool. They seem to be very busy, indicating a lot of satisfied clients. I have stayed here many times in the past and can attest to the nice upgrades.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Dear Mr. jim1049: We are glad that your stay here was pleasant. On behalf of the entire team, we appreciate your praise. We strive hard to provide to our guests the best stay possible. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

There are not many motel options in Parsons so this may be the best of them. The staff is very nice & efficient. Older building w updated decor. There is no elevator for the 2nd floor. The entrance consists of single handle doors separated by a few feet. They do not open automatically. Instead of loading a luggage cart once & pushing it thru automatic doors & into an elevator, I had to make repeated trips to hand carry thru the doors & up stairs. Very inconvenient. The breakfast was awful: preformed egg things that looked like hockey pucks; terrible coffee; only the cancer-causing sweeteners (no stevia or Splenda); no hot oatmeal. Breakfast lady was lovely but she had to keep apologizing as several of us asked for oatmeal or Splenda or fresh fruit. I stopped & got a pastry & banana just to have on my second morning there.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Dear Cracker1934: Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Stayed here because I was doing business in Parsons the next morning. Front desk was very nice and check-in was smooth. This is a two story building withOUT an elevator, so if you have mobility issues, ask for a ground floor room. Room was clean, bed comfortable, very quiet and comfortable. Breakfast was included and consisted of the standard fare, waffles, pastries, eggs, yogurt, fruit, instant oatmeal. Located on the edge of town with lots of other options for meals. I would stay here again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Mr. GW We are glad that your stay here was pleasant. Providing our guest with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

The room and bathroom was very clean. Comfortable bed. The staff was friendly. The continental breakfast was good (they even had delicious coffee creamers. ????) And the whole hotel had a nice clean smell to it. ????????

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Ms. Bridgitte We are glad that your stay here was pleasant. Providing our guest with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Get the big tub room ! It's worth the little extra money to soak your tired traveling bones. An older hotel but very clean, the bed is comfy and the staff is friendly. The front seemed to always have coffee and candy ... Something I like after hours on the road driving a car! Thank you.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We are working on updateing our rooms and hotels. we look forward to seeing you in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

My main criteria for a hotel is cleanliness. The hotel and grounds were well maintained. The staff was very friendly and helpful. This was a business trip and it was conveniently located between downtown and the job.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Miss Elizabeth Thanks for great comments We are glad that your stay here was pleasant. Providing our guest with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Stayed here to do work in the city. We had multiple rooms for me and a crew. The room was very clean and simple. Hotel staff was nice. It is definitely worth the price paid. Quiet and functional, what else could you ask for. I stay in hotels every week all over the US and I was very pleased with this one.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Mr. Matt W, We appreciate your compliments and great review. We are pleased you enjoyed your stay. Our goal is to maintain an exceptional customer service as well as our clean guest rooms. We look forward to seeing you the next time you do work for the city of Parsons. Al Gandhi General Manager BEST WESTERN Parsons Inn

We stayed one night. It was clean and comfortable. The staff was friendly and welcoming. The only complaint is that breakfast was disorganized, but the attendant was working as hard as she could to keep the breakfast stocked. She could have used some assistance. We would stay again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Our guest are of up most importance to us. Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We take pride in the breakfast we offer our guest and we always strive to keep the hotel up to date. We look forward to seeing you in the near future. Thank you, AL Gandhi General Manager BEST WESTERN Parsons Inn

So, this is probably the best hotel you can find in this town. It's small, no elevator to the second floor and humidity seems to be an issue. But the people here are very friendly and helpful. Everything looks clean and the breakfast is tasty and plentiful. Rooms are average size, beds are comfortable but I dislike having the sink area separate from the bathroom.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
We are glad your stay here was pleasant. Providing our guests with a comfortable and clean room is a priority for us. As well, we feel that serving our guests a hot breakfast while they are away from the comfort of their home is important. We do not have an elevator, however, always try to give rooms downstairs upon request. We are currently working to fix the humidity problem. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Al Gandhi General Manager Best Western Parsons Inn

great room for the money, able to park my motorcycle under the entryway, the clerk gave us a downstairs room because they don't have an elevator. fair breakfast, nothing special. very friendly at checkout they care for their clients

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your Positive review. We are pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

The hotel was very clean, the staff went to check room before we entered to make sure it was right for us. I was very impressed with the staff and the facility. I would stay here again. They even applied air freshener in the room while we were parking.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for staying with us, and we are delighted that you enjoyed your stay. Our staff finds great joy in helping our guests to experience a comfortable and clean atmosphere. We look forward to seeing you next time you come through Parsons. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

We walked in and were lucky enough (so we thought) to get a room, only with one bed rather than the two requested. Service was friendly and helpful. However, after finding two waterbugs, hubby delivered the remains to the front desk and we were offered a different room. That was strange given that they said the room we were given was the only one not reserved. We opted not to move thinking the problem resolved. Shower and bed were clean, and while laying there, saw two more water bugs on the ceiling which hubby promptly swatted and we had no more problems. Breakfast was average. Then there was a problem with the billing, but a phone call got that rectified the next day.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will be updating our fitness equipment shortly. I am sorry but we have extremely hot weather we have been trying very hard to solve the problem with weather bugs. we have pest control comeing every two weeks. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

We rented a 1 bedroom with two queen size beds. The bedroom had an order like wet carpet that didn't go away. We coming home from our trip, The family (Son, Wife and I) started itching. We are covered with bed bites!

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Dear Thank you for completing the survey regarding your recent stay at our property. When the guest came for check out and complain we had checked the room if the carpet was wet or any kinds of bugs in the room. we had not found anything. SORRY On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

i had my birthday there and trust me i will go back numerous times for the pool, comfy beds and the delicious breakfast bar i kinda wish there was more choices but its perfect for parties, graduations or the occasional weddings

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We make our guest feel like home away from home, that is why take care of our morning Breakfast very well. We look forward to seeing you in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

when finally changed room just to get a working shower noticed it was nicer than what we slept in wish could of got this room first maybe would of had a better experience but I will never know cause I will never stay here again even if it was free!!!

There are a limited number of hotel choices in Parsons. Thankfully this one fit what I needed. It is clean ( my number 1 requirement). It was comfortable and the front desk was very helpful. I would stay here again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Our guest are of up most importance to us. Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We take pride in the breakfast we offer our guest and we always strive to keep the hotel up to date. We look forward to seeing you in the near future. Thank you, AL Gandhi General Manager BEST WESTERN Parsons Inn

You don't have too many options in that area. Its not a bad motel/hotel to stay at, but don't expect a Quality inn type experience. Breakfast was cold, parking was scarce. Remote didn't work either. So it was difficult. The sink is outside the bathroom (some people have a problem with it).

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Dear Jeswin Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

I usually try to support local supporters of the College/High School Booster members. I did not see this hotel as a booster member. The hotel is the farthest from the College. I would recommend this hotel because it is clean, employees are very nice and understanding. Upon arrival the front desk was watching the KC game.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
We are glad that your stay here was pleasant. Providing our guest with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Nice hotel and fairly new. Staff was exceptionally helpful. I was tired and struggling to get in the doors with the cart and the receptionist was there in a flash to help me. Beds and showers were very good. Breakfast was normal for BW--palatable. Will stay there again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your review. We are pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We feel serving our guest a hot breakfast while away from the comforts of home is important and we hope you will find something you like the next time you stay with us. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Do not stay here if you like to exercise while on business. The hotel is average quality. Rooms were clean but internet had some slowness. There is gas and fast food near by. The hotel is on the edge of town and far enough away from the road to be quiet. The breakfast is mediocre at best. The boiled eggs, biscuits and gravy are good but the fruit and other eggs are poor quality.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We will be updating our fitness equipment shortly. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 620 423-0303. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Very nice room with exceptional staff! Kellie, in particular, went above and beyond. I called in twice beforehand and she was helpful and friendly both times. One time when I was coming in, she was even cleaning the rooms. She definitely deserves a raise!

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your review. We are pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Staff is extremely friendly and welcoming each time I come around for business. Really never had any problems during any stay over the past 4 years. I'm giving it high marks for a hotel in this (priced) category.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Miss Linda Thank you for your good positive comments. Our management and staff work hard to make our guest feel comfortable and enjoy their stay. We look forward to seeing you again when you are here in Parsons. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

The staff was very friendly. The hot breakfast good. Most hotels the biscuits are hard and dry but here they were very soft and fresh. Very good gravy and potatoes. Room was clean and a comfortable bed. Great job Thanks

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We make our guest feel like home away from home, that is why take care of our morning Breakfast very well. We look forward to seeing you in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

I loved it since i had my bday there and i plan on coming back this sunday for a second time the only problem was i lost my $1 in the vending machine but no big deal. I love the breakfast it would be great if there was more variety like donuts, pancakes and omeletes

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
We are glad that your stay here was pleasant. Providing our guest with comfortable and clean rooms is a priority. As well, we feel serving our guest a hot breakfast while away from the comforts of home is important Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

We have stayed here before, and the price, quality, and convenience brought us back again. The comfortable room, reasonable price, and great breakfast are all reasons for our return. The staff is friendly and courteous as well. We will be back!

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for staying with us, and we are delighted that you enjoyed your stay. Our staff finds great joy in helping our guests to experience a comfortable and clean atmosphere.We serve Deluxe Breakfast that guest will enjoy during there stay. We look forward to seeing you next time you come through Parsons. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

The bed is amazingly comfortable, the staff is courteous and helpful. The price is great as well. We also enjoy the breakfast. as well. The selection is good, and fresh. The coffee service is good. This location is convenient to the college and other local services. We will definitely stay here again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Our guest are of up most importance to us. Thank you for the great compliments to our staff and Hotel,We get lots of compliments about our beds, your comments are very much appreciated and important to us. We take pride in the breakfast we offer our guest and we always strive to keep the hotel up to date. We look forward to seeing you in the near future. Thank you, AL Gandhi General Manager BEST WESTERN Parsons Inn

I enjoyed a very pleasant stay. The room was large and clean with good outlets and surface spaces. I also enjoyed the chair and ottoman. The staff warned me that a large group of high school kids were checking in and breakfast would be very busy early. I appreciated the warning. The breakfast was wonderful even after all the kids were done. The only thing I can complain about would be the sheets were very worn. For such a lovely hotel I would think they could have nicer sheets.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your great comments. Our management and staff work hard to make our guest feel comfortable and enjoy their stay. We make sure that our Breakfast is filled we have Breakfast attendant she checks everything. We all look for ward to seeing you when you are here in Parsons. Thanks again!! Thank you again for taking the time to complete the survey. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Great hotel for the price. Best breakfast I have had in a hotel in a while. I would highly recommend this hotel and will definitely stay here in the future. I will also search for Best Western hotels in other towns that I stay, in the future.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your great comments. Our management and staff work hard to make our guest feel comfortable and enjoy their stay. We make sure that our Breakfast is filled we have Breakfast attendant she checks everything. We all look for ward to seeing you when you are here in Parsons. Thanks again!! Thank you again for taking the time to complete the survey. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Nice Inn Lobby & Pool area were clean & staff was friendly and helpful. Room was very comfortable with microwave and small refrigerator. And i know this is subjective - Bed and pillows were outstanding. Small but adequate fitness center, TV, stepper, treadmill and bike machines.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your review. We are pleased to hear you enjoyed your stay here.we had recently renovated lobby we hear lot about nice lobby. Our goal is to make sure all of our guest feel comfortable and welcomed.We get lots of compliments about our beds and pillows.thanks for liking us. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

I enjoyed my experience/stay at this hotel. The lobby looks awesome; the landscaping is beautiful; the lighting was more than significant and interesting. The room was clean, the bed was most comfortable. I would recommend this hotel.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your review. We are pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

The other hotel's in Parson cannot compare to the quality of this Best Western. Lots of amenities and the hotel staff is very friendly. The breakfast was very good and they have flavored water on hand at all times as well as Coffee. Fitness center could use some work though.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the compliment to our staff and premises. We appreciate you staying with us and are very happy that you enjoyed your stay. We apologize for any inconvenience our fitness room gave you, but would like to let you know that we will be updating our fitness equipment in the near future. Once again, thank you for staying with us, and we hope to see you again! If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Clean, Quiet and comfortable location to stay in Parsons, KS. I have stayed at this locations several times over the years and always find the staff helpful and the breakfast a good way to start the day.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for staying with us, and we are happy that you have chosen to stay with us multiple times! We do our very best to provide a clean, comfortable room for you, and try to give several options with our breakfast. We hope to see you on your next visit to Parsons! If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Everyone was friendly and was ready to help with anything we needed. The pool was nice it gave our kids something to do at night. The food was good. The cleaning ladies did an awesome job of restocking our items we need and with towels since we are a family of 5 they where very helpful.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for staying with us, and we are delighted that you enjoyed your stay. Our staff finds great joy in helping our guests to experience a comfortable and clean atmosphere. We look forward to seeing you next time you come through Parsons. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Heading home to CO, my husband and I had a long day of driving & were very tired & in need of a hotel room at 11pm. We drove to this hotel praying they had a room available. We were kindly greeted by a great staff of women working the night shift. We had a dog and they greeted her as well! Really nice room, very clean, great breakfast (they even brought out more eggs when I asked for them). I would stay here again if ever passing through...highly recommend.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your great comments. Our management and staff work hard to make our guest feel comfortable and enjoy their stay. We make sure that our Breakfast is filled we have Breakfast attendant she checks everything. We all look for ward to seeing you when you are here in Parsons. Thanks again!! Thank you again for taking the time to complete the survey. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

We arrived prior to the advertised check in time to a sign stating "No Vacancy." I checked at the front desk and found our two reserved rooms were waiting for us, however, there was a mix up with our special request for two first floor rooms due to traveling with our elderly mother and her room was on the second floor with no elevator. We worked around that issue and found it to be a very nice motel and squeaky clean. We were impressed with the "smooth" TV remotes in a stand stating they had been sanitized. Throughout our brief stay the staff and manager were overly accommodating and the breakfast was delicious. We would stay here again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We look forward to seeing you in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

The front desk bent over backwards to book us a room! Very good breakfast! Need to rent a car, to get around! Have a indoor swimming pool, warm water! Coffee in lobby, with cookies & pretzels to eat! Has washer and dryers, $1.50 for each! The Parsons Musium & railroad, a must see!

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your review. We are very pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

We booked the Best Western in Parsons on our recent visit to a nearby town in Kansas based on Best Western's reputation and our past experience at other Best Western locations. Upon arrival, the "damp" smell in our room was quite noticeable. We reported this to hotel staff and were shown at least 6 other rooms on the ground floor but all had either the same damp, musty smell or an even worse smell, even stale cigarette smoke in a non-smoking room. There is no elevator in this hotel so we chose not to look at 2nd floor options. Staff offered to spray the room with a room deodorizer which really didn't do much. But, the smell was less noticeable if you stayed in the room. Another nuisance was that the toilet was not seated properly and "rocked". Otherwise, the bed was comfortable and appeared to be clean. We stayed the one night but I cannot recommend this hotel because of the odors.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
We apologize for the inconvenience during your stay. The weekend you are referring to we had recently had a severe storm in our town causing many of our air conditioners to flood and leak. This did cause dampness throughout the hotel and it caused a musty smell in some of our rooms. We have been diligently replacing and fixing the air conditioners that had a leaked. We have also been deep cleaning the rooms and carpets to remedy the musty smell. We apologize for the toilet issue and have had our maintenance man fix the problem. We try to keep our facility up to date and we attempt to address any problems our facility may have. Thank you for taking the time to comment so that we can address your concerns. In the future we hope you reconsider and stay with us again as we have addressed your concerns. Thank you, AL Gandhi General Manager BEST WESTERN Parsons Inn

This hotel has the friendliest staff and is super clean. I thought it was very recently built as everything was so well maintained but found out it had been there about 10 years. We were very well taken care of, enjoyed a huge variety of items at breakfast and the heated swimming pool. We will stay at this Best Western again.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Our guest are of up most importance to us. Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We take pride in the breakfast we offer our guest and we always strive to keep the hotel up to date. We look forward to seeing you in the near future. Thank you, AL Gandhi General Manager BEST WESTERN Parsons Inn

The hotel was very clean and I really appreciated the remodeled lobby and breakfast room. They included a FULL breakfast with a nice selection. Unlike other places that say breakfast and it turns out to be rolls and juice. We have stayed here several times in the past and have never been disappointed. There were several family members and friends at the hotel for a wedding weekend including the bride and groom. I had no complaints.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your Positive review. We are pleased to hear you enjoyed your stay here. Our goal is to make sure all of our guest feel comfortable and welcomed. We look forward to seeing you again when you are in the Parsons area. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

The room was clean and free of odor. The staff was pleasant and helpful. Even though I didn't get a chance to use them, they have a pool and a fitness center which appeared clean and well kept. I would recommend this Best Western to anyone traveling to or through Parsons, KS.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for the great compliments to our staff and Hotel, your comments are very much appreciated and important to us. We look forward to seeing you in the near future. If I can be of assistance in the future, please don't hesitate to contact me at 620 423-0303. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn

Hotel is clean and staff was friendly and helpful. Breakfast had many options including bagels, eggs, and bacon for a sandwich. Would definitely stay here again. Recommend to anyone visiting the area.

BestWesternParsons, General Manager at BEST WESTERN Parsons Inn, responded to this review
Thank you for your good positive comments. Our management and staff work hard to make our guest feel comfortable and enjoy their stay. We look forward to seeing you again when you are here in Parsons. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, AL Gandhi General Manager BEST WESTERN Parsons Inn