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Best Western Plus Hotel Coco Palu,  Palu

3.5/5  - basé sur 24 notations.
Jalan Basuki Rahmat No. 127, 94113, Palu, Indonesia - Voir la carte
+62 451 481500

Votre destination

Vos dates

Votre chambre

> Chambre 1

1 adulte

 

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Café-restaurant
    Café-restaurant
  • Spa
    Spa
  • Piscine
    Piscine
  • Air conditionné
    Air conditionné
  • Bar-salon
    Bar-salon
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
  • Sauna
    Sauna
  • Services de massage
    Services de massage
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Note des voyageurs TripAdvisor
Sur la base de 24 avis de voyageur
Voir d'autres commentaires >>
Galerie photo :
Le Best Western Plus® Coco Palu est un hôtel 4 étoiles récemment construit. L'hôtel est situé à 10 minutes de l'aéroport Mutiara SIS Al-Jufrie et à proximité des bâtiments gouvernementaux. Notre hôtel est un excellent choix pour les voyageurs d'affaires et les touristes. L'hôtel est entouré des beaux paysages de montagne de Gawalise et Nokilalaki. Au Best Western Plus® Coco Palu, nos efforts fourniront un sentiment de confort et de satisfaction à tous nos clients. L'hôtel offre le meilleur en termes de service et d'équipements. Nos clients peuvent bénéficier de prestations sur place telles qu'un bar, café-restaurant, boisson de bienvenue, journal et accès à Internet gratuit. L'hôtel dispose de 126 chambres agréables qui dégagent une ambiance d'harmonie, de paix et de sérénité. Nos clients passeront un séjour magnifique et inoubliable au Best Western Plus® Coco Palu.

Voir les tarifs et les disponibilités

Arrivée le
Départ le
 
Chambre
Chambre 1
Adultes
Enfants

Avis de nos clients


trip advisor img
Basé sur l'avis de 24 voyageurs
 
NOTE ATTRIBUÉE CONSULTEZ LES AVIS POUR RÉSUMÉ DES NOTES
Excellent
 
6
Très bon
 
11
Moyen
 
3
Médiocre
 
1
Horrible
 
3
En couple En couple 1
En famille En famille 3
Escapade entre amis Escapade entre amis 2
Professionnel Professionnel 15
Voyage solo Voyage solo 1
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix
Best Western Plus Coco Palu,Palu
  • 4
    « Neat and cozy »

    Just as other best western hotel, coco palu is very nice, clean and neat. What i like the most is the breakfast. It has various choices. It can be better if the pool were bigger. Negative side is that the sauna doesnt work.

    1
    « Just a pissed of mind - Not Peace of Mind. »

    I just have a pissed of mind instead of peace of mind staying at this hotel. Staying here for 4 nights together with collagues for a business trips. We book 3 rooms for total 4 nights each. The room are not sound proof, you can hear your neighbour open and close the door, my room basically had a moldy on its wall at the enterance (I think it is not good for health) and the hotel management need to significantly improve the maintenance, I don't have the fully control on the air con temperature and its sounds so distrubing (if you need a silent and quality sleep, this is not recommended) while the bath room were always wet, I don't know now why. But the most annoying one were I had been called several times due to my deposit, like almost everyday. They seems very busy with their own operation and revenue. I don't think they will care about your nice and good stay. First time I was checking in, they did not asked any deposit until I arrived at my room and called asking for deposit. The next day, they were called to my mobile like 2-4 times and I returned once to ask what's the problem, then they mentioned about billing of the other room (which was has deposit in it), And the third night I was stayed here, they were called me again and even told me colleague that my deposit was not enough to cover the room charges. The last night I was stayed I talked to the front office desk and asked what happened, she said it was called from the back office asking for more deposit. Then I was told her should I settle it right away ? I did it paid in full the remain balance which is only 15-20% of my billing at the period. What happened next, the Front office were not able to provide me the receipt after I had full payment. She said the system only able to produce the receipt at 2 AM next morning, it means only available next morning. The question is why did they asked me for the remaining deposit to complete the billing if they can not provide me with the full receipt the moment i had full paid. So hassle staying at this 4 stars hotel with lousy service.

    « Best Western Pl... C, Manajer Umum at Best Western Plus Coco Palu, responded to this review »
    Dear Our Respected Guest Many thanks for sharing your feedback during your stay with Best Western Plus Coco Palu. Your wonderful feedback has been shared to all our team members to encourage the perform more even better for our facilities and services. We look forward to having your next visit to stay with Best Western Plus Coco Palu Best Regards Agus Samosir General Manager

    4
    « Business longstay »

    I stayed here in May/June 2017 and found it perfect for my needs and a very pleasant experience. Hotel is still very new - so most furnishing and fittings function and look good. Staff are very friendly and helpful. Beds are comfortable. Nice swimming pool and gym, v welcome after long day's work. Indonesian breakfast buffet was great (there's also western buffet) - went to bed looking forward to breakfast! Hotel is close to airport, but quite far from beach and centre of town, though local taxis will get you where you want to go for Rp 25000 or so. Nice views of mountains, esp from upper floors, and there's a rooftop bar / resto area, with live music a couple of times a week. Some nice nearby eateries (Warkop Anugerah, Dewi Sri, Padang). A few bugs: beer is much too expensive; safety deposit boxes don't work; evening meals - my menu choices were usually not available; A/C system a bit temperamental; windows don't open. Would also encourage management to adopt some "green" policies: it really isn't necessary to change sheets and towels every day and it would be better to provide each floor with a water dispenser, than hand out more dreaded plastic bottles!

    « Best Western Pl... C, Manajer Umum at Best Western Plus Coco Palu, responded to this review »
    Dear Mrs. Catherine Thank you for staying with us during your business long stay with Best Western Plus Coco Palu. We are very happy to know that you enjoyed and pleased with our hotel facilities and services. Your wonderful feed back will be share to all our team members to encourage them to perform even better. Especially for green policies and safety deposit box has been discussed with my team and to fix it as well. Thank you very much for staying with Best Western Plus Coco Palu. Best Regards Agus Samosir General Manager

    4
    « Strategic location »

    Hotel has an excellent location, just 5 min from the airport (no noise caused by that). Breakfast is good. Rooms are good. Water pressure in the shower is good. They provide in the afternoons free cookies and coffee/tea in the reception area. In my opinion the hotel is better than Swissbel and Mercure. Smaller issues, like key card had to be re-activated twice during a 5 day stay, but all in all, clearly to recommend.

    « Best Western Pl... C, Manajer Umum at Best Western Plus Coco Palu, responded to this review »
    Dear Mr. Juninho Many thanks for your valuable feedback during your stay with Best Western Plus Coco Palu. We are very happy to know that you enjoy and please with our hotel facilities and services. We look forward to welcoming your next stay with Best Western Plus Coco Palu Best Regards Agus Samosir General Manager

    2
    « Family leisure »

    This is my first visit with family, generally the room is good, breakfast so far standard set up but check in & check out need improvements, really took my times to waiting the process. Considering the flow of in & out hotel entry, sometimes the cars from basement stuck on ramp. Recommended just for business purposes since the hotel did not have kids facilities.

    « Agus_Samosir, General Manager at Best Western Plus Coco Palu, responded to this review »
    Dear Our Guest Thank you for sharing your feedback on your stay at Best Western Plus Coco Palu, and we are very happy to know that you enjoy and please with our hotel facilities and services. Your input has been noted and we have relayed your feedback to our maintenance for further follow up. Regarding the kids facilities still on progress to more completely for our guest family with their kids. Thank you very much and look forward to welcoming your next stay with us Best Regards Agus Samosir

    4
    « Great stay, great night sleep. Great accesibility to most attractions in the city . »

    Rooms are sleek clean, amenities all functioning. Staff are very friendly and helpful. Room rate is acceptable. Unexpectedly one of the nicest breakfast buffets. One suggestion, please maintain the ambient music volume in the alley at a comfortable level. For once it had gone up a wee bit louder than it should be.

    « Agus_Samosir, General Manager at Best Western Plus Coco Palu, responded to this review »
    Dear Keitaro Many thanks for sharing your feed back on your stay at Best Western Plus Coco Palu. We are very happy to know that you enjoy and please with our hotel facilities and services. Your input has been noted and we have relayed your feedback to our team for further follow up. Thank you very much and look forward to having your visit soon Best Regards Agus Samosir

 

Venir à l'hôtel ...

Toutes les directions


Depuis : l'aéroport Al-Jufrie. Prenez Abdul Rahman Saleh Street, jusqu'à ce que vous arriviez à l'intersection de Mohamad Yamin - Dewi Sartika, puis continuez tout droit. L'hôtel se trouve sur la gauche. Il y a environ 200 mètres entre l'intersection Dewi Sartika et le Best Western® Coco Palu.


Depuis : la galerie marchande Tatura Mall. Depuis Wolter Monginsidi Street, allez tout droit vers Emmy Saelan Street. Continuez tout droit, jusqu'à l'intersection de I Gusti Ngurah Rai et Basuki Rahmat, puis tournez à gauche. Le Best Western® Coco Palu se trouve sur la droite. Il se trouve à environ 400 mètres de l'intersection.


Depuis : le stade Gawalise. Prenez I Gusti Ngurah Rai Street jusqu'à l'...

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